Sales Support Engineer Resume Samples
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Sales Support Engineer Resume Samples
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JV
J VonRueden
Justen
VonRueden
39395 Khalil Pine
Los Angeles
CA
+1 (555) 722 4651
39395 Khalil Pine
Los Angeles
CA
Phone
p
+1 (555) 722 4651
Experience
Experience
New York, NY
Sales Support Engineer
New York, NY
Howe Inc
New York, NY
Sales Support Engineer
- Working in a challenging working environment and market conditions
- Work closely with the sales engineers to provide proposal "es on time, conduct technical evaluations and clarification via call or on site
- Actively develop core competency in line with personal development plan
- Self-motivated with a proven track record in project management, client service/account management, and knowledge of technology
- Monitor JIRA queues and manage volume of incoming incidents and identify opportunities for improvement
- Ensure that JIRAs developers are working on are legitimate and well-documented
- Establish strong inter-personal relationships with customer test management staff
Detroit, MI
Technical Sales Support Engineer
Detroit, MI
Torphy-Mante
Detroit, MI
Technical Sales Support Engineer
- Working on multiple projects simultaneously
- Provides technical and costing support for the sales process
- Manage the drawing and related documents
- Valid Driving License
- Monitoring of orders and deliveries; informing customers about the status of delivery
- Maintaining existing relationships with customers
- Coordination of all activities with the sales organization
present
Dallas, TX
Sales Support Engineer With Italian
Dallas, TX
Feeney, Ryan and Klocko
present
Dallas, TX
Sales Support Engineer With Italian
present
- Support the development of Apprentice engineers through technical and work processes training
- Adhere to Emerson Process Managements Ethical values at all time
- Provide general support for sales offices
- Develop and maintain a sound knowledge of products and applications
- Develop and maintain a sound knowledge of Rosemount solutions and other BU's products and Industry applications
- Work with the European Rosemount sales team to issue several proposals in parallel
- Draw-up specific activity reports
Education
Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
Ashford University
Bachelor’s Degree in Engineering
Skills
Skills
- Ability to work with different cultures and to transfer knowledge in an understandable way
- Solid Knowledge of engineering principles
- Ability to prioritize tasks and work in a very fast paced, time sensitive environment
- Solid computer skills (Word, Excel, Power Point, etc.)
- Excellent presentation skills
- Ability to work independently
- Strong analytical, organizational and problem-solving aptitude
- Excellent communication, follow-up and documentation skills
- Able to support product launch plan
- Enthusiasm, internal leadership, strong work ethic and a positive attitude
15 Sales Support Engineer resume templates
Read our complete resume writing guides
1
Sales Support Engineer Resume Examples & Samples
- Effectively work in close partnership with our Business Development team to develop innovative Land Mobile Radio solutions using innovative practices to support business growth
- Manage the completion of Request For Proposal (RFP) responses that ensure compliancy and competitiveness in the market
- Build efficient links with our Engineering team to leverage the current technology all while looking to support the move to next generation Radio technologies
- Develop strong links with Bell Mobility Radio’s suppliers to maximize our understanding and implementation in Public Safety applications
- Implement solutions using best in class Project Management practices that will maximize quality, minimize risk and deliver consistently high quality solutions
- The successful candidate will possess a degree in Electrical Engineering
- Eligible for registration as a licensed Professional Engineer
- 3-5 years experience in radio systems engineering, project management and technical sales support
- Knowledge and understanding of 2-way digital trunked radio and IP technology are definite assets
- Demonstrated verbal and written
2
Field Sales Support Engineer Resume Examples & Samples
- A college or university degree or additional 4 years relevant professional experience
- 6 to 8 years prior dragline experience
- Demonstrated ability to work on larger scale, more complex assignments and provide direction to others on project assignments
- Experience working with or for Caterpillar Dealers
- Experience working for a mine or mining contractor
3
Technical Sales Support Engineer Resume Examples & Samples
- Degree or equivalent in computer science or equivalent field
- 5 years at least working in a technology department
- Excellent interpersonal Skills
- Ability to work under time pressures and hit deadlines
- Customer facing skills and attributes
4
Marketing & Sales Support Engineer Resume Examples & Samples
- Provide product and application expertise to the sales representative teams and dealers to support prime product and work tool sales execution, price realization and improved value proposition
- Develop and deliver product and application training to field reps, dealers & customers
- Create sales and marketing materials
- Support equipment sizing and application recommendations to assist in reduced owner and operating costs and improved machine performance based on production requirements and job conditions
- Provide input to Product Group and Engineering teams for next generation product development activities
- Support definition and value placed on new product features, functional and technical specifications and general product requirements
- Global responsibilities including work in the development of product requirements for emerging markets
- Provide Product Group with industry-specific trends based on customers’ operational data and benchmarking
- Ability to travel 30-40% of the time
- A relevant engineer college or university degree or equivalent experience
- Demonstrated ability to understand and articulate technical machine performance and application knowledge
- Progressively responsible job-related experience
- Strong human relations and communication skills to develop a cooperative work relationship with others inside the department, and especially field sales organizations, dealers and customers
- Work experience in a Product Marketing and/or Product Group assignment
5
Field Sales Support Engineer Resume Examples & Samples
- 6 to 8 years prior electric rope shovel experience
- Qualification for Canadian work authorization
- Willing to travel a minimum of 25% of the time
6
Associate Sales Support Engineer Resume Examples & Samples
- Demonstrate Salesforce Quote-to-Cash and Salesforce.com platform and solutions capabilities
- Collaborate with the team to build storyboards and translate stories to compelling visuals
- Design world-class presentations to our most strategic customers
- Support potential customers in their technical evaluation of SteelBrick's software
- Create prototypes of Quote-to-Cash apps that address client requirements
- Communicate with levels of our sales team around the vision of our products
- Work With Partners
- RFPs and Documentation
- 1+ year of demo building experience
- Clearly demonstrate customer-centric design thinking and approach
- Ability to translate story to visuals and quickly craft differentiated custom solutions
- Ability to easily develop relations with new people
- Excellent understanding of web solutions and technology
- Some programming experience a plus
7
After Sales Support Engineer Solar Inverter Resume Examples & Samples
- Inspection & technical solution support of the Solar Inverters (at office and on site),
- Supervising and engineering support for solar inverter and solar inverter complete packages,(Inverter, transformer, electrical protection and monitoring),
- Promoting and sales activities via solar inverter trainings and field visits,
- Provide technical support for ABB Sales team, partners and customers,
- Deciding warranty cases according warranty directives and preparing the warranty reports,
- Acts as a marketer of ABB’s products and systems, for example provides support with trade fairs, exhibitions, customer meetings, and with telephone contacts,
- Carries out customer visits in consultation with the responsible salesperson,
- Functions as a source of information and/or door opener for customers via one’s contact network on various different levels of the customer,
- Has good awareness about the customer and the customer project needs, can provide clear responses and technical suggestions,
- Works proactively in sales planning in order to achieve added sales
8
Junior Sales Support Engineer Resume Examples & Samples
- A minimum of 3 years Display Technology experience in a variety of applications and markets
- Technical background/experience
- General AV knowledge and experience, including understanding of signal interfaces and content source types, resolutions, etc
- Basic network configuration experience preferable
- The ability to lift 50lbs is required, for many product demonstrations
- The travel requirement is 60- 80%, nationwide
- Knowledge of LCD display products preferred
- Good communication skills and able to present to external groups, (consultants / end user / tier 2 distribution / tier 1 value add reseller)
- Comfortable working independently
9
Technical Sales Support Engineer Resume Examples & Samples
- Accompany sales force on customer visits to understand their needs
- Understand the customer requirements to the fullest extent
- Translate the requirements into a Barco solution
- Verify with the customer if the Barco solution is fully in line with the customer expectations
- Works closely together with product management, engineering, sales and project management to define new system/solution that will meet the customer needs
- Responsible for collecting cost in preparation of price setting
- Propose and communicate the solution to the customer
- Working on multiple projects simultaneously
- BS Degree or combination of education and experience
- Technical skills required and all-round knowledge of software and networking. Knowledge of LAN and WLAN technology, such as configuring a small network environment is required. Knowledge of multiple PC, Mac and mobile devices, especially. Network integration is required. Knowledge of modern browsers and browser technology is a plus. Knowledge and experience with AV technology and standards (like DVI, HDMI) is a plus
- Commercial skills required to be able to demonstrate and explain Barco’s solutions to customers, channel partners, consultants
- Commercial skills are required to listen to customer requirements and to define the fitting configuration. Good writing and drawing skills to provide worked out proposals
- Proven experience in technical product application or engineer field with a solid technical background and the ability to learn, communicate and evaluate the technical aspect
- Ability to work with a high level of integrity and with minimal supervision as part of a global team
- Must have ability to break down complex problems into manageable parts and a thorough understanding of parts' roots and relationship to other parts. Ability to interpret a variety of instructions in written, verbal, diagram or schedule form
- Up to 80% travel within the United States
10
Technical Sales Support Engineer Resume Examples & Samples
- Minimum 8 years of experience in relevant industry (must)
- Minimum 5 years of experience of mechanical design (must)
- Knowledge on mechanical standard components such as pneumatic cylinder/ rail guide/ gear reducer…(must)
- Knowledge on material choosing/ heat treatment/ structural machinability; (must)
- Experience of packaging application and dedicated machine design; (preferred)
- Knowledge on PLC/ sensor/ servo motor; (preferred)
- Good English skills of reading, listening, speaking & writing (reading is must, others desired.)
- Familiar with 3D software (SolidWorks/ProE/Inventor) & Auto CAD (must)
- Familiar with robot handling gripper; (preferred)
- Personal Characteristics Skills
- Team player (must)
- Relationship, credibility and trust builder (desired)
- Display integrity, and open attitude (must)
- Good skills of communication (must)
- Can work under pressure (desired)
11
After Sales Support Engineer Resume Examples & Samples
- Work with the sales team to ensure all technical aspects are clearly understood by the customer
- Regularly reporting in written and verbal form to your team leader
- Bachelor Degree, major in HVAC
- Minimum 3 years’ experience in a technical service postion or related experience that would give similar product knowledge and skills
- Fast trouble-shooting skills and problem-solving skills are required
- Initiative, hardworking and team player; can work independently
- Good PC skill and basic English reading and writing ability
12
Sales Support Engineer With German Resume Examples & Samples
- Review and analyze customers’ Request for Quote (RFQ), raise and resolve any queries
- Collaborate, communicate and align activities with the local and remote European sales teams to understand customer needs and requirements
- Draw-up specific activity reports
- Follow the correct working methods, procedures, tools, and identify areas of improvement where needed
- Act as liaison between sales offices – factories- customers
- Support the development of Apprentice engineers through technical and work processes training
- Adhere to Emerson Process Managements Ethical values at all time
13
Sales Support Engineer With Italian Resume Examples & Samples
- Solution all technical requisites during proposal phase by identifying efficient solutions to fit customers’ requirements
- Responsible for the generation of all proposal deliverables using dedicated proposal tools ensuring accuracy and completeness of the financial estimates in a timely manner
- Participate to internal proposal review meetings; report on assigned tasks and assumes full ownership of assigned actions
- Responsible for sales support activities derived out of the business unit objectives and initiatives
- Develop and maintain a sound knowledge of Rosemount solutions and other BU's products and Industry applications
- Report to the Team Leader to set the course of action necessary to deliver proposals according to customer requirements, in time and at the highest standards of quality
- Work with the European Rosemount sales team to issue several proposals in parallel
- Be flexible to travel to Emerson European offices for kick-off meetings, clarifications, and review meetings in accordance with the agreed strategies
14
Technical Sales Support Engineer Resume Examples & Samples
- Engineer: Minimum of vocational degree in technical sciences
- Preferable work and exposed to Lift industry
- Working level of English
- IT literacy
- Specialist:Bachelors degree in Engineering or other relevant field
15
Sales Support Engineer Resume Examples & Samples
- Monitor JIRA queues and manage volume of incoming incidents and identify opportunities for improvement
- Provide module/product advisement including options, capabilities, and solution best practices
- Troubleshoot and resolve JIRAs related to configuration, data, or the environment
- Ensure that JIRAs developers are working on are legitimate and well-documented
- Build automation tools, scripts, and processes to improve efficiency & reliability of cloned demo instances
- Focus on strong relationship management and effective collaboration with cross-functional teams for better outcomes
- 0-2+ years of direct related work experience with the SuccessFactors product suite
- BS in Computer Science or equivalent work experience
- Strong analytical, organizational and problem-solving aptitude
- Excellent communication, follow-up and documentation skills
- Effectively interacts with all levels of support and engineering
- Enthusiasm, internal leadership, strong work ethic and a positive attitude
- Demonstrated ability to take on independent learning and flexibility
- Ability to prioritize tasks and work in a very fast paced, time sensitive environment
- Experience with SAAS solutions
- Experience with analysis tools such as Splunk, OpTier, etc
- Experience with issue tracking system such as JIRA
- Working knowledge of automation tools such as Selenium
- Maximum of 0-2 years of experience
16
Sales Support Engineer Resume Examples & Samples
- 1) Prepare technical proposals for Oil Gas & Chemicals application systems, with focus on cost effectiveness, low risk, and ease of operation
- 2) Provide technical and experienced inputs to customer inquiry/feedback review, and convert this information into an engineering offer with a logical cost estimation
- 3) Ensure that design and engineering is in accordance with applicable codes, standards, practices and contractual requirements
- 4) Prepare the technical presentations and present to customer
- 5) Provide customers with professional consultation
- 6) Lead the preparation of technical documentation for the delivered system
- 7) Prepare the cost calculation of system to support sales’ offer
- 8) Initiatively develop and maintain the customer relationship from technical side
- 9) Performs other support sales relevant as required
- 10) Team work spirit
17
Sales Support Engineer Resume Examples & Samples
- To actively promote applicable Schneider products and services with target customer base, gaining orders, specification and standardisation
- To define technical requirements with the customer and produce cost effective and deliverable solutions
- Establish and implement dynamic sales plan in accordance with:-
- Best in Sales (BiS) principles
- Personal Sales plan (PSP)
- Company policy, objectives and strategy
- In consultation with line manager, constantly review customer base so that the correct balance of target and reactive accounts is maintained
- Working with internal colleagues in all Entity Sales, Marketing Technical and Techno-commercial teams to ensure effective cross-entity, regional and national team co-operation
- Ensure that customer issues are owned and resolved by the most appropriate owners within the business units
- To manage and maintain customer and partner records using the appropriate company tools
- Actively monitor the actions of competitors
- Personal awareness of development needs in line with knowledge and skills required for the role
- To support company initiatives and champion product competency development of other team members
18
Sales Support Engineer Resume Examples & Samples
- To support with Generation of Technical & Commercial Offer/Quote
- To support with Generation of Standardized Product offer tools and templates
- To support to address technical clarification for Ongoing bidding opportunities
- To support client during FEED stage with all required technical support
- Follow-up and update his Funnel opportunities in BFO
- To work closely with the team and engineering / operation towards offer and cost optimization initiatives
- Degree in Electrical & Electronic Engineering or equivalent (Bachelor)
- 1-3 years in Sales,
- Solid electrical technical background, preferably in UPS domain
- Experience in O & G Sector
- Good command of English (both verbal & written)
- Excellent communication skills-good relationship & emphasis
- Strong Technical Knowledge in Electrical Field
- Hardworking
- Team Player, work closely with sales team
- Ability to work under tight deadline & deliver within required deadline
- Willingness to take on challenges and ability to resist to pressure
19
Sales Support Engineer Resume Examples & Samples
- Offer technical advice for customer enquiry with regard to ABB products, systems and applications
- Deliver technical presentations and provide support during meetings and negotiations
- Perform analytic and diagnostic studies to determine most suitable technical solution to meet customer needs
- Provide required training to customers / channel partners / sales engineers
20
Internal Sales Support Engineer Resume Examples & Samples
- Providing exceptional customer service at all times and maximizing every sale opportunity to our Instrumentation & Analytics customers
- Sending quotations to customers in a timely manner
- Follow through on quotations as required to their conclusion
- Maintain Salesforce database, documentation and reporting at a professional level
- Providing technical information on our range of products. Keeping up to date with our existing and new products
21
Sales Support Engineer Resume Examples & Samples
- Develop and maintain the project specific sales strategies (PSSS) with Sales/Business, monitor opportunities throughout the sales phase until close and participate in win/loss evaluations
- Produce process solutions for new units and revamps that meet customer project objectives, as strategized with Sales
- Carry out process cycle selection, adsorbent selection and process simulation resulting in designs that are optimized for product recovery and cost
- Perform basic engineering design including process selection and equipment sizing. Perform hydraulic calculations for sizing of equipment, control valves and piping
- Generate Estimate Memos, Technical Proposal Documents and Cost Workbooks (CWB’s) for Budgetary and Fixed Price Proposals as per identified work processes
- Incorporate into proposals inputs from the Customer Specifications Review carried out by engineering disciplines. Contribute in development of Exceptions & Clarifications Communication on Fixed Price Proposals
- Develop & maintain sales materials (presentations, etc.) with business PLMs, and deliver technical presentations to customers as required
- Review CWB with business/project execution team to develop and agree on risk contingencies and pricing strategy
- Support development of commercial proposal with sales, including development of payment milestones & cash-flow, pricing strategy, etc
- Lead technical clarification meetings and support commercial clarification / negotiation meetings, including pricing strategy with sales
- Develop project handover package for each sold project and coordinate/lead project handover meetings to ensure successful transition of sold projects to project execution
- Participate in project KOM and provide scope clarification support as required
- Work directly with Business in identification of new business/product opportunities, and development of strategies, value propositions, project execution models and strategic partners
- Collect customer, field and sales feedback in support of the engineering and design improvements for UOP Hydrogen technologies to increase technology competitiveness
- Support corporate policies, especially in relation to Office & Field Safety practices and engineering design policies
- B.E. / B. Tech. degree in Chemical Engineering with a minimum of 7 years in the refining, petrochemical or gas processing industries is required
- In addition to expertise in Process Engineering, basic knowledge Mechanical, Instrumentation and Controls related aspects of Chemical Process Plants, including codes and standards, is required
- Strong interpersonal, presentation, organization, and cost analysis skills are required
- Experience in engineering or equipment projects related to refinery, petrochemical, gas processing technologies is beneficial
- Prior sales support experience is ideal
- Knowledge of Refining, Petrochemical, Gas Processing Industry
- Comprehensive problem solving skills
- Ability to work independently and ability to multi-task
- Experience in change management and in working across functional lines and organizations is considered ideal
- Ability to travel 20% annually
22
Marketing & Sales Support Engineer Resume Examples & Samples
- University degree in Environmental Engineering or water industry experience with knowledge of photometry, electro chemistry and color metric analyses
- Relevant work experience within a marketing role (Experience of direct marketing and email campaigns etc.)
- Excellent verbal and written communication skills both in Turkish and English
- Ability to respond to customer queries and provide follow-up to customers and sales team
- Must have good organizational skills being able to handle multiple tasks
- Superior verbal, written, and listening communication skills
- Lives the ‘continuous improvement’ philosophy, develops and adopts new ideas and concepts
- Good computer skills, including Excel, Word, PowerPoint, Outlook, etc
- Must be able to work under pressure and short deadlines
- Good attention to detail and the ability to proof artwork and documents
- Must be able to organize and prioritize workload
23
Lead Sales Support Engineer Resume Examples & Samples
- University level engineering degree (Chemical Engineering/Machinery/Equipment preferred),
- At least 10 years Sales and/or technical experience with preference given to the Refining & Petrochemicals or a related industry. Ideally the candidate will have significant sales support related experience for distillation and heat transfer
- An ability to work independently
- Strong desire to win. Highly motivated. Team player
- Comfortable with 50% travel
- Strong business acumen, bias for action and results orientation
24
Senior Technical Sales Support Engineer Resume Examples & Samples
- Supports the Salesperson by analyzing customers' technical needs and develops proposals outlining how KONE’s products and services can provide clear solutions to meet these needs
- Customer contact for technical questions. May participate in planning/ specification meetings
- Provides technical and costing support for the sales process
- Coordinate specifications and delivery times with the Supply Line, Sourcing or Local subcontractors
- Organize the order documentation and order confirmation
- Make the material specifications for KONE and local material. Checks and updates the specification based on contract and variations
- Experience in technical sales in the same industry
- Excellent knowledge of products and delivery process
- Excellent technical understanding of product and service solutions that meet the customer expectations
25
Sales Support Engineer Resume Examples & Samples
- Review of product and client’s solutions and product technical specifications, validation and alignment of specification to maximize offering from the company product portfolio
- Preparing estimates and quotations for customers, by collecting all necessary material, formalize this, drawing up necessary additional material and add it all together to a high quality and professional document
- Active participation in Opportunity reviews ensuring professional tenders and quotations
- Perform qualified hardware, software and solutions demonstrations to support sales process and secure orders
- Handling all correspondence and organizing contact between the Key Account Managers and their customers
- Gathering and documenting market and customer information
- Maintaining customer records, Securing quality records of all customer activities
- Keeping records of sales targets and actual figures, compiling them into management reports
- Securing updated information on customer opportunities and pipeline
- Develop and maintain assigned demonstration equipment and boards
- Coordinate the delivery of both pre and post sales application support for the projects targeted by both the business operations
- Support tender team to complete all compliance and technical documentation during tender stage
- Post-delivery support including technical support and configurations of Electricity meters, RTU and communication technology
- Attendance and participation at select trade shows and technical conferences
- Minimum 2 to 5 years of experience in a similar role, preferably with background in telecommunication/ICT projects
- Strong knowledge of server/PC architecture and setup
- Good understanding of and interest in device communication technology and security (IP, GPRS, 3G, LTE, PLC....)
- Know-how in electricity and gas metering
- Good understanding of software deployments
- Flency in English and Arabic
- French language skills desirable
- Troubleshooting skills - hands-on and problem solving attitude
- Well-organized and able to meet deadlines and follow procedures
26
Senior Sales Support Engineer Resume Examples & Samples
- Participates in customer discussions for new unit, "take-away" and "incumbent" reload hydroprocessing projects to provide technical sales support and develop an understanding of the customer's needs and expectations in order to meet or exceed customer requirements and increase satisfaction
- Prepares Yield Estimates for new unit, "take-away" and "incumbent" reload projects, for hydroprocessing refining technologies
- Develops and maintains a basic knowledge of the UOP China catalyst manufacturing plant operation, capabilities, and personnel, as well as supply chain for hydroprocessing catalysts. Develops and maintains a basic knowledge of the Fushun catalyst manufacturing alliance
- Works with local sales account manager to conduct a project analysis on key regional wins and losses in their respective area to ascertain reasons for winning and losing and make recommendations to improve future sales efforts. Lessons learned will be fed back to Global Catalyst Sales Support Manager and Product Manager for subsequent analysis and action
- Participates in voice of the customer exercises to obtain feedback on our product & service quality, development and sales process. Identifies customer and market needs and translates them into product requirements that steer R&D programs for new product development
- Working in conjunction with the Global Catalyst Sales Support Manager, supports launching of new products through identification of target customers, development of business case for specific opportunities (including yield estimates), input on strategy for sales event (blue sheet), preparation and /or delivery of sales support presentations, coordination of commercial trials and direct customer meeting support. Prepares Sales Support Materials suited for the China market
- Interacts with UOP's Technical Service organization to ensure that Technical Services are being provided to units operating with UOP products. Reviews service call reports and sales call reports for customers in his or her assigned regions to stay on top of customer activities, needs, and issues. Uses above information to look for future Sales opportunities and ensure customer satisfaction
- Reviews loading reports and determines if there are any product loading issues, and ascertains field loaded densities. Provides feedback to the Product Line Manager regarding any quality issues or adjustments needed for commercial density representations
- Becomes Six Sigma Green Belt certified through a Honeywell sponsored training program
- MS degree in Chemical Engineering
- 5+ years experience including Sales, Sales Support, Technical Service, Engineering or equivalent industry process operations experience. Experience in hydroprocessing technologies is highly desired
- Proficient in Mandarin and English Language- written and oral
27
Senior Sales Support Engineer Resume Examples & Samples
- Participates in customer discussions for new unit, "take-away" and "incumbent" reload naphtha projects to provide technical sales support and develop an understanding of the customer's needs and expectations in order to meet or exceed customer requirements and increase satisfaction
- Prepares Yield Estimates for new unit, "take-away" and "incumbent" reload projects, for naphtha refining technologies
- Develops and maintains a basic knowledge of the UOP Zhangjiagang and other China catalyst manufacturing plant operation, capabilities, and personnel, as well as supply chain for catalytic reforming and isomerization catalysts. Develops and maintains a basic knowledge of the Fushun catalyst manufacturing alliance
- MS degree in Chemical Engineering,
- 5+ years experience including Sales, Sales Support, Technical Service, Engineering or equivalent industry process operations experience. Experience in Reforming or Isomerization technologies is highly desired
28
Junior Sales Support Engineer Bucuresti Resume Examples & Samples
- Support of sales managers
- Active role in the preparation of offers, insuring technical and contractual conformity, being the supportive part in the process of project release (LoA process, guidelines) in cooperation with Heads of Group and other Sales Manager/Sales Support Engineer
- Reporting of offers and orders within the regional projects
- Estimation of forecast compared to budget
29
Sales Support Engineer Resume Examples & Samples
- Provide timely and accurate quotations and technical support to the customers and to meet the Valve business goals
- Handle engineering of Control Valves/Actuators/Accessories and Level Transmitters, recommend most appropriate solutions and ensure quotation deadlines are met
- Interact and communicate effectively with other functional teams, Engineering/Factory/Order Entry team etc. throughout the sales cycles, as required, to appropriately respond to customer requests
- Review technical/commercial aspects of customer orders and ensure timely and accurate order entry into the system
- Work closely with local Service team for service related customer requests
30
Technical Sales Support Engineer Resume Examples & Samples
- Customer contact for technical questions
- Coordinate specifications and delivery times with the Supply Line, Sourcing or local subcontractors
- Accountable for solution engineering
- Ensure that the proposed solution fulfils the codes, regulations and safety requirements
- Manage the drawing and related documents
31
Sales Support Engineer B MEX Resume Examples & Samples
- Development and execution of technical presentations on Process Control Systems
- Promotion of technologies (Siemens equipment)
- Resolution of doubts and basic and medium technical problems
- Provide after-sales service (follow-up)
- Development of strategies to penetrate markets with current and new products
- Effectively communicates with colleagues in a multicultural, multinational environment
- Effectively collaborates with others to reach mutually agreeable outcomes and to resolve potential conflicts
- Excellent presentation skills and ability to engage audiences
- Identifies key data sources and utilizes data-driven insights about important departmental metrics to improve business decisions
- Builds relationships and works well across functions
- Manages multiple assignments simultaneously and has strong organizational skills
- Understands business operations as well as basic corporate accounting, finance, management principles
- Can successfully negotiate and close a deal
- 3-5 years experienced in: Field instrumentation/ Marketing and sales/ Basic or average technical knowledge in Process Control Systems
- Engineering (Electrical, Mechatronics, Control and Automation)
- English (Reading, speaking and writing 70%)
- Travelling: 60% of the job time
- Candidate willing to relocate to Coatzacoalcos, Veracruz
32
Technical Sales Support Engineer Resume Examples & Samples
- Technical sales support for drives technologies (frequency converters and motors) to all sales channels
- Bid preparation: coordinates and supports the creation of value based offers, including calculation, terms & conditions and the alignment of the offer with customers
- Coordination of all activities with the sales organization
- Monitoring of orders and deliveries; informing customers about the status of delivery
- Aligning the Siemens business planning of the respective Siemens organizations with the strategic goals
- Market analyses and coverage
- Maintaining existing relationships with customers
- Portfolio presentations
- Close cooperation with the colleagues from other business units, divisions and other sectors in Siemens
33
Sales Support Engineer Resume Examples & Samples
- Contributing to the enhancement of customer loyalty through effective knowledge of products (machine, technology, industry), dealer services and product support requirements
- Preparing detailed and accurate proposals and quotes for major machine overhauls and customer purchases
- Liaising among dealers, customers and other Caterpillar personnel and divisions
- Becoming increasingly familiar with the company’s processes, systems and methodologies
- Making more complex decisions that have greater risk issues than those associated with the less experienced representatives
- Meeting expectations; deliver results, consider alternative courses of actions, make timely decisions and develop greater communication skills
- Communicating marketplace and competitive activity to Caterpillar and dealer personnel
- Providing guidance on existing and potential customer equipment management services and improvement measures with focus on the fleet management value stream and specific customer issues
- Interpreting customer loyalty results and identify trends
- Helping to create and promote programs that increase sales and maximize price realization and profit margins (i.e. competitive products and capabilities, Life-cycle costing, Component and service bundling , etc)
- Continuing to develop required proficiency level in the specified foundation competencies and skills
- Understanding customer/dealer market and needs and build an understanding of how and why decisions are made within their work group and organization
- Applying decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, warranty policy, etc
- Continuing to apply their knowledge of products, technology, industry, etc., in support of Caterpillar, dealer and customer expectations and needs
- Along with manager, directing development and continual learning through experience and stay abreast of technology changes
- Gaining experience in assigned territory or industry, develop communication and people relationship skills, improve problem solving techniques, build business skills, enhance use of Caterpillar systems and develop leadership basics
- Staying abreast of industry and technology changes and learn to relate those changes to Caterpillar, dealer and customer needs
- A college or university technical degree and Caterpillar or dealer marketing experience
- 3 to 5 years prior experience working directly with Caterpillar Dealers and/or mining customers
- 2 to 4 years prior experience in field assignments
- Familiar with company policies and procedures with a strong department background
- Able to work independently and to communicate effectively with others in the work group, dealer personnel and customers
- Demonstrated ability to work on increasingly more complex assignments
- Full understanding of Dragline products, applications, systems, and parts
- Bachelors of Science in engineering from an accredited University
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Regional Sales Support Engineer Resume Examples & Samples
- Ensure timely deliveries of high quality and competitive quotes for custom hardware projects, securing compliance with regulatory requirements and quality system
- Work tightly with HQS peers and the Customized Bioprocess Solutions (CBS) team to ensure smooth transfer process for awarded customer orders
- Contribute to grow the market in China including proactive lead generation together with commercial organization
- Contribute to HQS work in developing new processes for an efficient quotation process
- Contribute to introduction of new technologies as required, to meet customer requirements in an optimal way
- Initiate new external networks needed for making competitive quotes, e.g. third party vendors, technology providers etc
- Build network among internal commercial stakeholders
- Frequently travel within China
- Master in Engineering (Chemical, Electrical, Mechanical or related)
- Minimum of five years of industry experience
- Experience from Biopharma
- Good coordinator with capability to handle many parallel activities
- Business savvy
- Good communicator, communicating professionally with both internal and external stakeholders
- Proficiency in written and verbal English (technical and business)
- Experience from large Biopharma projects, working at Engineering Company or as customer
- Proven technical expertise within Bioprocess equipment area
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Sales Support Engineer Resume Examples & Samples
- Work closely with the sales engineers to provide proposal "es on time, conduct technical evaluations and clarification via call or on site
- Sign technical agreements with customer if necessary
- Prepare related technical documents--for orders submission
- Take ownership to handle customer feedback and proactively solve it by him or herself, or find other resource to solve it
- Assist the sales engineer to handle customer calls and requests, especially when the sales engineers are not in the office
- Bachelor’s degree in mechanotronics, industry automation or other engineering majors
- At least 2-years same or similar position working experience in industry automation field
- Good English skill, at least in reading and writing
- Team-player, easy-going, be willing to take any duties to provide exceptional services to exceed customer expectations
- Good computer skill and proficient in word, excel and other office software
- Good English oral skill is a plus
- Be willing to be stable in the position
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Sales Support Engineer Resume Examples & Samples
- Technical support via telephone and email and, if support may be required at the customer site, on site in the market
- Support sales in standard offers
- Support for new product and accompanying tests on-site at customer’s premises
- Responsible for knowledge transfer including training of (new) employees in The Netherlands
- Support and translation of marketing documents and manuals
- Participation in improvement of processes within the sales support
- Engineer certification of technical school (HBO-level) and min. 5 years’ experience in similar role
- Proven customer interaction skills
- Ability to recognize and handle with complex, technical problems and find solutions
- Good computer skills and Microsoft Office software
- Ability to multi-task across several open cases; prioritize time
- Good communication skills in Dutch and English
- Willingness to travel within The Netherlands (appr. 1,5 days per week)
- Demonstrates a sense of urgency in problem solving and commitment to support sales
- Ability to work with different cultures and to transfer knowledge in an understandable way
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Architectural Glass Sales Support Engineer Resume Examples & Samples
- Provide technical support and direction to strategic Flat Glass customers including product applications and fabrication guidelines, enhancing VITRO's reputation as a leader in providing glass and glazing technical solutions
- Provide technical support for customer post-mortem analyses of field failures and ensure production methods in place to reduce risk of future problems
- Manage and resolve warranty claims, including job-site visits and coordination of internal and external resources
- 5+ years of related experience in insulating glass manufacturing
- >50% travel to customer locations and other required destinations
- Must be able to communicate recommendations in a way that customer personnel understand and can internalize the recommendations, and how they will benefit their operation
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Senior Sales Support Engineer Resume Examples & Samples
- Location - Beijing
- The ability to effectively interface with front line sales organizations is strongly preferred
- Proven verbal and written communication skills
- Technical understanding and experience with refinery technologies, andhydroprocessing technologies in particular, is considered ideal
- A demonstrated ability to interface effectively with external customers as well as with internal Engineering, R&D, Sales, and Technical Service groups
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Sales Support Engineer Resume Examples & Samples
- Development and delivery of product demonstrations
- Represent the product to customers and at field events such as conferences, seminars, etc
- Respond to functional and technical elements of RFIs/RFPs
- Convey customer requirements to Product Management teams
- Support the day-to-day relationship efforts of the sales force
- Typical tasks performed in this role include problem identification and correction, consulting, early release testing, proposal writing
- B.S. in Computer Science or a related field is preferred
- 3-5 or more year’s relevant experience in vendor sales – software sales preferred
- Self-motivated with a proven track record in project management, client service/account management, and knowledge of technology
- Ability to articulate technology and product positioning to both business and technical users
- Strong presentation skills and ability to communicate professionally in clearly and effectively written proposals, emails, RFPs, and reports
- Work effectively in cross functional groups to drive fully integrated and turnkey solutions to our customer's problems
- Experience and familiarity of Equifax products and line of business a plus
- Ability to travel up to 50%
40
Glass Sales Support Engineer Resume Examples & Samples
- Conduct customer productivity audits with licensees of Vitro Intercept® technology and provide product and process training, and recommendations on their manufacturing process to improve throughput and quality
- Maintain, distribute and train licensees according to proper specifications as defined by Vitro for manufacturing Intercept® insulating glass units.,
- Certify that customers meet all requirements to remain as participants in VITRO's Certified Programs, because failure of customers to correctly use VITRO glass in their window manufacturing process could result in significant warranty claims against VITRO and damage to our reputation in the industry
- Participate, by providing technical support and recommendations, in the development of: new products, services, various website tools, technical documents, product data sheets and glass performance related data provided for our customer's use
- Utilize analytical, engineering, and simulation tools to demonstrate glass performance and meet customer expectations for energy efficiency and aesthetics in the design of new residential and commercial buildings, and renovation of existing residential and commercial buildings
- Represent VITRO's interests in the residential industry, trade associations and external stakeholder activities, and further promotion to the construction industry of the value add of VITRO products
- Minimum of Bachelor's Degree in an Engineering Discipline
- 50% travel to customer locations and other required destinations
- Ability to work with technical disciplines and customer personnel, especially plant floor and management
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Technical & Sales Support Engineer Resume Examples & Samples
- Providing technical support to the Danfoss Cooling customers in Danube region
- Being responsible for claim handling processes and communication with the customers
- Informing the customers about changes in technical specifications and product portfolio
- Training the customers and end users
- Preparing wholesaler certification program
- Developing and adapting tools for technical support to our customers
- Promoting Danfoss products
- Translating technical documentation
42
Sales Support Engineer Resume Examples & Samples
- Assist account managers and channel partners with technical proposals and go-to-market strategies of existing products
- Assist customers with technical product issues
- Independently conducts in-depth research and delivers feedback to Product Line Manager to support the development of Product Roadmaps
- Collects and maintains regional market intelligence through customer visits, market research an industry events
- Identify product improvements to address customer needs
- Provides product technical training to customers, account managers and channel partners
- Participates in the development of marketing plan in support of specific product strategies
- Identifies and determines appropriate response to qualified leads from prospective customers
- Provide product and market information to channel partners
- Evaluate and provide feedback to the Product Line Manager on existing product market performance, including market share, customer satisfaction, and maintenance renewals or upgrades
- Evaluate and provide feedback to the Product Line Manager on internal company performance on existing products, including product life cycle, quality, technical support, marketing programs, and sales support for a given region
- Contributes to development of regional competitor's SWOT analysis for existing products
- Attends tradeshows, conferences and seminars
- May participate in international account teams
- Participates in competitive market/product analysis
- Limited domestic or international travel required
- May develop and deliver sales training on existing products to account managers and channel partners
- May support global product launch
- May support PLM in development of marketing specifications
- Produce marketing materials for on-line and print distribution
- Solid Knowledge of engineering principles
- Exposure to marketing and commercial business activities
- Knowledge of energy control technologies
- Excellent interpersonal and communication skills; both written and verbal
- Capable of leading the development of standard external communications and promotion
- Able to support product launch plan
- Solid computer skills (Word, Excel, Power Point, etc.)
- Graphics software skills preferred (Adobe Photoshop, Video editing, etc.)
- 3+ years in a technical sales support role
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Service Sales Support Engineer Resume Examples & Samples
- Quote for all project related inquiries
- Follow up with SC / customer
- Support Sales Companies with all technical requests relating to service related projects
- Visit customers together with local Sales Companies
- Drive upgrade projects within the Sales Companies
- Represent boiler service in selected Product Development projects
- Ensure that pricing is according applicable guidelines and policies
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Sales Support Engineer Resume Examples & Samples
- Prepare and send customer quotations that are on time, technically accurate, commercially verified, and offer the best all-round solution
- Conducting all business activities and all communication in a professional manner at all times
- Ensuring that all technical information communicated is complete, accurate and timely
- Support Order Execution to ensure that purchase orders are commercially and technically complete and accurate, and to resolve any technical-related issues that occur during order cycle
- Pro-active management of personal quote backlog in accordance with the agreed procedures
- Ensuring that activities are carried out according to agreed departmental KPIs and Procedures, and recorded in required business systems (constantly and comprehensively)
- Attending relevant technical and commercial trainings as required to maintain a high level of product and process knowledge, including new products as and when released
- Adhering to local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities
45
Sales Support Engineer Resume Examples & Samples
- A working knowledge of AVAYA
- Knowledge and/or experience with AVAYA’s Large Enterprise Products
- Knowledge and/or experience with AVAYA’s Design tools, existing software/hardware database tools (PLDS, SMT, SAP, ACSBI, RFA, etc.)
- A Solution Framework approach to product combinations. It’s not just knowing the products, but also how they combine to meet needs
- Avaya Design Certifications (APDS)
- Knowledge of Heritage Nortel designs and the Enterprise Configurator (EC) a plus, but not required
- Multitask, and utilize your time efficiently
- Work from a Virtual Office, with minimal supervisory oversight
- Staff our Helpline (TechniCenter) as an agent and assist with design related queries (Average 15 to 20 hours in a month)
46
Service Sales & Sales Support Engineer, Cairo Resume Examples & Samples
- Trigger new sales opportunities to continuously develop healthy Sales Pipeline targeting the increase of ABB Penetration on own DMDR (Discrete Automation and Motors Drives and Control) IB
- Best in class service offering preparation with significant support and Contribution in Order Handling and Execution to achieve connected financial KPIs (Revenue, Cash and profitability)
- Ensure customer loyalty via professional service sales, offering and delivery
- Set winning strategies, margins and prices according to Product Group/Business Unit strategy
- Sell / Offer the Discrete Automation and Motors Drives and Control services full portfolio to assigned customers, work closely with customers during budgeting and Capital expenditure planning phase to differentiate Discrete Automation and Motors Drives and Control
- Close Coordination with sales and execution teams
- Target Competition IB with Discrete Automation and Motors Drives and Control Replacement and Upgrade Services
- Ensure expanding coverage in areas, customers and segments where Discrete Automation and Motors Drives and Control has no presence
- Agree on sales approach and pricing strategies with sales manager in line with opportunities mapping to keep Discrete Automation and Motors Drives and Control well positioned to win
- Define record and archive service account plans for assigned accounts including player maps, contacts, risks, opportunities. Challenges and future investment plans
- Match Discrete Automation and Motors Drives and Control Services Portfolio with customer requirements and ensure optimum services are proposed, Offer the most recommended & cost efficient services
- Prepare accurate and optimized FCM’s (Full Cost Model)
- Close and continuous follow up with customers and supporting functions to ensure invoicing and collection on time
- Achieve assigned OR Target with targeted Gross Margin %
- Ensure Customer Satisfaction across the value chain
- Follow rigorously with zero tolerance ABB Business Ethics and Guidelines
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Sales Support Engineer With Spanish Resume Examples & Samples
- Size and select the products according to requirements and application
- Select the appropriate technical documentation
- Verify the purchase order and ensure clean order handover to Order Fulfillment
- Develop and maintain a sound knowledge of products and applications
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Sales Support Engineer Resume Examples & Samples
- Collaborate with Sales teams to identify and target services and products for particular customers
- Answer questions, provide training, and compile documentation for technical issues
- Present services or products to clients, focusing on the technical benefits and requirements
- Recommend changes to customer drawings and specifications
- Develop and create quotes, prints, proposals and/or other documentation
- Manage and review new customer requirements and technical drawings. Ensure all technical descriptions, specifications and drawings are accurate before entry into Arnold’s ERP system
- Perform fastener rationalization/standardization studies and recommend profitable solutions
- Manage the sales strategy & progress in Arnold’s CRM system
- Word, Excel, Outlook/Email, and PowerPoint (Office 365)
- UltiPro Human Resources (HCM)
- Automated Remote Inventory Management System (ARIMS)
- Epicor Prophet 21 (ERP)
- ACT! CRM Database (ACT)
- AutoCAD LT (CAD)
- Requires technical knowledge of mechanical fasteners and applications
- Requires knowledge of assembly techniques
- Ability to travel domestic and international
- Blueprint reading
49
Sales Support Engineer Resume Examples & Samples
- Coordination with Factory Team and providing solutions to customer
- Working in a challenging working environment and market conditions
- Electrical Engineering diploma/Degree
- Work experience with LV and MV Motors
50
Sales & Support Engineer Engineering Leadership Program Resume Examples & Samples
- Deep understanding and learning of NI products portfolio through a formal initial training program and a continuous improvement attitude
- Understand customers' problems or challenges, find a communicate creative technical post-sales solution to maximize customer satisfaction and follow-up with customer to provide a great user experience
- Delivering customer education for core products with clear explanations of technical content and answering questions. Ensuring adaptability of the content and explanations to match the skill level of the customers
- Support internal customers
- Minimum Master Degree in Electronics, Telecommunications, Automation, Computer, Aerospace, Industrial Engineering
- Technical aptitude and a thorough understanding of electronics and high-level programming languages
- Experience in instrumentation & control, industrial automation is preferred
- Language Skills
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Technical / Sales Support Engineer Resume Examples & Samples
- Work closely with Product Engineering, R&D Engineering, and Sales & Marketing to provide technical support to customers
- Analyze product application problems and develops workable solutions
- Identify product application opportunities and works with Product Engineering and Sales to determine current products which may offer effective solutions to customer requirements
- Prepare and deliver customer presentations as needed
- Develop and maintain web content supporting use of AFSR products
- Ability to use Microsoft Office Suite: MS Word, Excel, PowerPoint
- Analytically oriented and able to effectively problem solve
- Display innovative thinking and creativity
- Flexible and able to work with all levels of the organization
- Ability to multitask in a fast paced environment
- Demonstrated dependability and able to work independently or with large teams
- Bachelor’s Degree from an accredited institution in Mechanical Engineering, Structural Engineering, Manufacturing Engineering, Industrial Engineering, or Aerospace Engineering
- 1 year of Engineering experience
- Engineering experience in manufacturing
- Engineering experience working in the aerospace industry
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Sales Support Engineer Resume Examples & Samples
- Responsible for ensuring the quality and completeness of customer sample submittals and milestones
- Planning of product approval activities
- Ensure that critical issues are addressed prior to launch. Provide regional/carrier input into RRR risk assessment
- Facilitate, as required, Motorola development engineering staff and make sure that team is addressing the prioritized customer issues
- Review all product open issues with the product PIPM. Take action to facilitate any issues that the PIPM has been unable to get satisfactorily addressed by development
- Establish strong inter-personal relationships with customer test management staff
- Provide new carrier test cases to field engineering team
- Responsible for assessing and negotiating product compliance to customer requirements, establishing back end product schedule, and obtaining customer approvals
- Identify new product requirements (network features and technology)
- Keep himself always updated about new technologies, products and telecommunications market
- Work with technical marketing and compliance to identify gaps and compliance
- Features/applications/new technologies demonstration to customers
- Execution of tests of static functionality and personalization of equipment
- Support in validation of faults reported by the operator as well as obtaining logs
- On-site support in the execution of homologation tests (Static and in Movement)
- Filling of technical documentation and specifications for mobile operators
- Collaborate with team members, manager, and other Mobile Devices organizations by participating in scheduled meetings, discuss and facilitate resolution of product issues and provide product feedback as appropriate
- Escape Defect Analysis with Field Test Engineer team
- Quarterly review of Operator Test Cases to see if they are still valid and faithful to their requirements
- Management of the inventory of equipment as well as release with the logistics operator
- One or two years graduated in Electronics or Telecommunications Engineer, or Computer Systems Science. Top 5 Student in the in the TOP Mexican universities
- SW architecture and process knowledge
- Basic knowledge of IP telecommunications networks, and cellular networks (WiFi, Bluetooth, USB)
- Basic knowledge of cellular communication technologies (2G, 3G)
- Must have spoken and written English (minimum 70% with capabilities for technical conversations)
- Basic usage of cellular equipment and basic knowledge of the Android operating system
- Attention to detail, ability to analyze, research capacity and commitment
- All basic plus
- Full knowledge of IP telecommunications networks, and cellular networks (WiFi, Bluetooth, USB)
- Basic knowledge of cellular communication technologies (4G, VoLTE, VoWiFi and others)
- Knowledge of Radiofrequency, antenna theory, signal processing and electromagnetism
- Advanced usage of cellular equipment and knowledge of the Android operating system
- Ability to organize and multitask
- Creativity and negotiations skill
53
Sales Support Engineer Resume Examples & Samples
- Provide consultative technical advice on product suitability for customer's applications
- Ensure that technical solutions and quotations meet customer requirements
- Ensure that the quotation is of good quality and representative of the products being offered
- Ensure that Sales Engineers are kept abreast of all direct customer communications using CRM systems for all activities (e.g. revisions, quote follow up)
- Investigate additional sales opportunities with customers utilising both your technical and sales skills
- Work with customers and Sales Engineers to arrange regular customer site and face to face meetings
- Ensure enquiry pre-qualification is carried out to maximise quote conversion rates
- Host branch customer inspections to ensure product conformance to customer order
- Ensure customer enquires and request for quotations are handles in line with processes
- Carry out trade compliance checks
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Associate Sales Support Engineer Resume Examples & Samples
- Bachelor's degree is required or equivalent
- Must have 1-3 years of related experience
- Prior experience in Camera and Display Technologies is preferred. Knowledge or background in Professional Audio Visual System design is required
- Demonstrated strong problem identification and solving skills are required
- Must possess strong written and oral communication skills along with strong interpersonal skills. Solid presentation skills are also needed
- Good computer skills in Microsoft Word, Excel and Power Point is required
- Must have strong organizational skills and work well in a fast-paced environment
- Must be able to effectively work both independently and in a team environment
- The flexibility to travel approximately 80% of time is required
