Senior Technical Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the senior technical job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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L Rosenbaum

Laney

Rosenbaum

3484 Filiberto Club

Phoenix

+1 (555) 569 2289

3484 Filiberto Club

Phoenix

Phone

p +1 (555) 569 2289

Experience Experience

Dallas, TX

Senior Technical Supp Analyst

Dallas, TX

Balistreri Inc

Dallas, TX

Senior Technical Supp Analyst

Manage priorities and act on factors that create priorities
Act as knowledge champion helping improve the quality of Knowledge Base
Properly documenting all customer interactions and troubleshooting actions into the BMC issue management systems
Shares knowledge as a process, mentors team members and invests time in helping the whole team perform better
Positively impacting high value account(s) / customers through working on critical issues
Utilize the internal BMC systems during the technical support process and find new, innovative ways to make the process more efficient
Provide support to our customers and partners while being an advocate for their requests

Los Angeles, CA

Senior Technical System Analyst

Los Angeles, CA

Prohaska and Sons

Los Angeles, CA

Senior Technical System Analyst

Performs performance tuning to improve performance over multiple functions
Monitors implementations, ensuring technical/operational problems, work flows and service improvements are addressed and escalated to Manager(s)
Will work under the guidance of the PM, Application Architect, and Application Managers
Mentor junior team members with the assistance of PM/Application Manager
Mobile application development on mobile platforms, such as IBM WorkLight
Flexible in working under changing and different work settings
Provide recommendations for process improvements

present

Houston, TX

Senior Technical Offiecr, HTC / Emtct

Houston, TX

Mertz Inc

present

Houston, TX

Senior Technical Offiecr, HTC / Emtct

present

Focusing on the public health sector, provide technical support on the establishment and improvement of HTS and EMTCT services within health facilities
Assist in the development of evaluation strategies for FP/HTS/EMTCT indicators in the province
Provides technical support in the development and dissemination of tools, materials, reports, papers, and intervention for research projects
Provide technical leadership in the strengthening of FP/HIV integration activities
Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOP’s)
Conduct mentorship activities to support staff development after the undergoing the LARC trainings
Contributes to development of lessons learned from programs and projects related to FP, HTS and EMTCT and apply these lessons to modify existing programs and improve the design of new programs

Education Education

Bachelor’s Degree in Computer Science

Northern Illinois University

Bachelor’s Degree in Computer Science

Skills Skills

Excellent communication skills, including written and oral with the ability to present to large groups with confidence
Excellent negotiation skills with the ability to influence without authority
Demonstrated expertise in creating and maintaining project deliverables such as, project charter, project management plan, status reports, project timesheets, communications plan, budget and schedule
Fully proficient with Office tools (Word, Excel, PowerPoint, Visio), project management tools and quick study for SAP- and engineering specific tools (Jira, Zulip, VersionOne)
Demonstrate ability to manage diverse internal and external issues in highly political environments
Demonstrated ability to act in a distributed development environment managing across multiple locations
Energetic and a multitasker with the ability to switch context rapidly
Leadership and people management skills are desirable
Demonstrated adaptability and flexibility to manage multiple projects, activities and tasks with deadline pressures, ambiguity and change
Excellent analytical and organizational skills

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Senior Technical System Analyst Resume Examples & Samples

Code Management system: TFS & HPSM – Service Manager (Ticketing Tool)
Adobe Life cycle
.net V.2 and greater
JQuery Mobile
Mobile app development tool Worklight

Senior Technical System Analyst Resume Examples & Samples

Different programming languages/frameworks (e.g Spring/Struts, JSP/JSF 1.2, Servlet, Webservices(SOAP/JSON), Axis 1.1, JAX-WS, Java 1.4,5,6, EJB, JDBC, DB2, JMS, LDAP, Ajax, jUnit, IBM WebShpere 8, IBM WebSphere MQ, IBM RAD 8.5, Web Focus, XSL/XSLT, JPA)
Nice to have programming languages (eg. HTML5, CSS, Java, Linus, OS, IBM Worklight, Mobeix, Mobiliser, JBPM, ANT)
Flexible in working under changing and different work settings
Maintain high team morale by being a positive influence and provide encouragement
Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence and report to PM and App Mgr. Continue communication until issue resolved via status updates. Urgent/high priority items require frequent regular updates on status and action plans
Work with an Onshore Liaison who coordinates the Offshore work
Understand the entire solution end to end
Thoroughly understand the requirements and the design (i.e. the “end to end” solution)
Participate in the creation of, and review of, a project “Roles and Responsibilities” matrix (i.e. work with Application Manager to identify what resources are needed on the project and what they will be doing with emphasis to strengths and best fit)
Responsible for entire dev effort regardless of technology (i.e. all info funnels through you and you are the contact person for the project to the PM & App Mgr)
Resolves conflicts/issues and escalates others as appropriate. Contributes to successful project completion by identifying risks and developing/recommending mitigation strategies
Provides input and co-ordinates with DBA in creating new and modifying existing database structures using different types of databases and recommending appropriate DB based on required functionality
Performs performance tuning to improve performance over multiple functions
Participate in other project code reviews (e.g. static security review)
Assist PM in project planning (task lists and dependencies)
Participate in Project Closure and Handover to Maintenance (SCD doc etc.). Facilitate the transition of projects to maintenance
Provide on-site implementation support
Professional with experience on applications with multiple functions
Different testing tools (E.g. JUnit)

Senior Technical System Analyst Resume Examples & Samples

App Store Submissions (Google Play, Apple, BlackBerry, Windows)
Ongoing review of Security Risks for RBC Mobile banking applications, ensuring action plans are updated and addressed
Defect investigation
Programming languages (ex. C, C , Java)
Database: Oracle 11g
OS knowledge (ex. Linux/Unix, Windows)
Case Tools: MS Visio
Able to analyze, understand and troubleshoot webservice requests and responses
Familiar with Java Application Development on Eclipse, RAD IDE's
Good understanding of network protocols, Internet, TCP/IP, Load Balancing, firewalss etc
Memory allocation implementation
IT professional with at least 5 years of experience on

Senior Technical System Analyst Resume Examples & Samples

Strong motivational, problem solving and management skills
Proactively maintain systems to ensure maximum availability (monitoring, operations, change management, compliance, updates, etc…)
Monitors implementations, ensuring technical/operational problems, work flows and service improvements are addressed and escalated to Manager(s)
Plan, review and schedule activity records and emergency actions to ensure that resources are available and instructions and support contacts are valid
Researches & recommends the implementation of “best practices” with respect to support and planning activities, helping to increase productivity of staff
Ensure all escalated incidents are addressed in a timely manner, according to established SLA’s
Coordinate and report on any SEV1/SEV2 Issues to Managers, Peers and Clients
Conduct quarterly audits of access privileges across all supported products
Provide recommendations for process improvements
Lead meetings
Effectively communicates and builds rapport with team members and stakeholders
Set direction forthe teamin regards to support policies and procedures with commitment to our customers needs
Shift Work (7/24-support environment, Afternoons / Weekends / Nights /Days)
Overtime as required
Required to be certified in products supported
Strong knowledge and support experience of Windows Active Directory, including Group Policy management, Active Directory replication, Active Directory Site and Service, Domain Controller Promo and Decommission process, Windows Authentication, LDAP, Active Directory Backup and Restore process
Strong knowledge of network concepts such as TCP/IP protocol, DNS, WINS
Strong knowledge of server performance analysis, especially Active Directory related performance counters
Knowledge of server monitoring tool, such as SCOM 2012
Knowledge of server patching process and tool such as SCCM 2012
Knowledge of server backup and restore

Senior Technical Suppt Specialist Resume Examples & Samples

Minimum 2 years in IT technical support operations REQUIRED
Minimum 2 years IT Security Administration experience REQUIRED
Minimum 1 year RACF and Active Directory experience REQUIRED
Must be highly Customer Service oriented
Must have experience working in a fast-paced environment with the ability to multitask
Mainframe experience is highly desired
Powershell experience is highly desired

Senior Technical Suppt Specialist Resume Examples & Samples

Assist with Vanguard upgrades
Manually terminate access for 40+ applications/platforms for daily terminations
Siebel dormants
Identify and define catalog items into the Service Now workflow for process improvements
Process Entitlement Reviews
Using analytical and problem solving skills analyst must provision and deprovision access across 40+ platforms, 194 applications using GET IT with minimal error while following operational procedures using IT Standards & Controls
Provide off hour on call support Support 2401 hotline
Respond and address Service Now incidents in a timely manner
Reset passwords
Provide application analysis and testing for automation project
Manually complete daily processes – Conversions, Onboards
Terminate platform access (AD, RACF, VPN) for unplanned terminations
Define groups and permissions to resources
Obtain manual secondary approvals

Senior Technical Assistance Specialist Resume Examples & Samples

Provide support as requested in the development and implementation of the office of Child Care (OCC) TA plans to support state and
Provide and/or coordinate technical support and/or training to States and territories upon CCDF Administrators’ and regional office staff members’ requests
When appropriate, coordinate training/TA with information services project staff, OCC-funded technical assistance partners, and/or other TA partners
Build a strong, positive relationship with critical State staff to facilitate ongoing communication, collaborative planning, and shared problem solving
Develop and facilitate peer linkages between States and/or Territories
Participate in presentations at national meetings and conferences
Povide a monthly record describing the TA activities provided in the Information system technical assistance management database
Participate in weekly TA team and full-team conference calls
Work with information services project staff to develop information products useful to priority users (approximately 25% is dedicated to development of written products)
Bachelor’s Degree in Early Childhood Education, Child Development, Child Psychology, Education, or related degree
12+ years of relevant experience to include
Providing training and technical assistance in the field of early education
Collaboration and partnership experience across early care and education systems, including State and Federal stakeholders
Experience with development of early education materials, such as TA tools, presentations, handouts, etc
Proficient in MS Office Applications (Word, PowerPoint, Outlook, Excel, SharePoint, Lync) and other E-learning/Webinar tools
Master’s Degree in Early Childhood Education, Child Development, Child Psychology, Education, or related degree
Experience at state and/or national level with policies, early care and education regulations, and systems, particularly the implementation of the Child Care and Development Fund and/or other state early learning programs
Experience working with multiple stakeholder groups as a participant, content advisor, and technical assistance provider, including strong facilitation skills
Experience with content knowledge related child care licensing, subsidy administration, Quality Rating and improvement systems, professional development systems, early learning guidelines, child assessment, Head Start, State prekindergarten, and other early childhood programs and initiatives
Strong analytical, problem-solving, and decision making capabilities
Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact, and diplomacy

Senior Technical Portfolio Manager Resume Examples & Samples

Attract and retain diverse and highly skilled engineering talent. Manage relationships with internal / external recruiting teams and project vendors
Build and foster a strong, diverse, collaborative, and flat engineering culture
Manage a multi-million dollar budget in accordance to Firm standards and procedures
Achieves positive outcomes by identifying common interests, clarifying differences, and achieving consensus or compromise
Works to improve and reinforce performance in others; facilitates their skill development
Proven commitment to diversity as a vehicle to build strong teams
Prior experience with managing the business end of large scale programs: budgeting, vendor management, recruitment, timelines, program and project management
Knowledge of distributed systems infrastructure. Experience in infrastructure design and provisioning highly helpful
Exposure to developer and tester practices like CI, BDD, TDD, DevOps, and Continuous Delivery
Demonstrated experience in the Agile SDLC, as a participant and mentor
Assembling and presenting pitches to senior technical and non-technical audiences, including C-level executives

Senior Technical Account Director, Nc Resume Examples & Samples

10+ years increasing professional experience
8+ years in a technical role
5+ years within a sales organization
Experience positioning and selling professional services
Industry experience with disruptive, transformative technology solutions
Proficiency in MS Office Suite (Word, Excel and PowerPoint) and SalesForce

Senior Technical Account Director Resume Examples & Samples

An advanced degree is highly desirable
Outstanding communication and inter-personal skills
Excellent organizational development skills
VCP (Strongly preferred)

Senior Technical Competitive Intelligence Analyst Resume Examples & Samples

Conduct SWOT analysis of key competitors and develop materials that communicate key information to the Sales, Customer Success, Product/Solutions Management, Marketing and Executive leadership teams
Develop and maintain a comprehensive library of technical competitive intelligence that allows for ready access to competitor and market information
Provide technical subject matter expertise of product offerings, platforms, environment, interface mechanisms, technology partners
Work with internal stakeholders to understand their needs for competitive intelligence and deliver results
Identify and utilize multiple data sources for information gathering
Attend various trade shows and conferences throughout the year to assess the competitive landscape and industry trends
Consult internally with Sales representatives and Sales Engineers during the sales cycle to help secure key opportunities
Lead regular training “brown-bag” sessions internally for Sales and Marketing
Consult with Solutions Marketing in the development of marketing materials
Provide on-demand support to internal resources including Executives, Sales leadership, Sales representatives, Sales Engineers, and Marketing

Senior Technical Curam Lead Resume Examples & Samples

At least 4 years experience in a business consultant type of role working for a large IT consulting firm, software company, private sector organization, or public sector agency
Experience with business process analysis (Use Cases and/or process flows) and mapping or solution design (Gap Analysis) techniques
Experience with quality assurance activities and test case development
Ability to facilitate meetings with customers, System Integration partners and Cúram professionals
Willingness to travel for extended periods
A bachelor’s degree from an accredited institution, preferably with coursework or a major in a computer-related discipline (e.g., computer science, engineering, mathematics, or information systems)
At least seven years practical experience with Cúram
At least seven years professional work experience in a hand

Senior Technical Specilaist Itim Tivoli SME Resume Examples & Samples

Provides design, development and support estimates to management and/or project/work teams that are used in determining business initiative feasibility and priorities
Identity and Access Management (IAM) solution implementation
Assist in identification, specification and design and sizing of new functions and features
Possesses solid knowledge of a significant segment of client business and/or industry standards
Assist in a team with building, implementing, and supporting the IAM solution including upgrades, patch deployment and o/s vulnerability fixes
Willing to learn and be receptive to change
Advanced knowledge and solid experience working with Linux, (and / or AIX)
Experience with the following technologies: XML, IBM WebSphere and IBM HTTP Server, Tivoli Directory integrator and Server (TDI and TDS)
An understanding of LDAP replication and DB2 HADR
Some mainframe knowledge (jcl, TSO, procs and parms), ESP scheduler would be nice
Experience with Databases (Oracle 11g, MS SQL, DB2). Strong familiarity with Oracle tools, Sqlplus and SQL Developer
Maintains a solid understanding of network architectures and topologies and applied troubleshooting skills
Able to draft, plan and document Firewall rules for application communication and connectivity

Senior Technical Site Manager Resume Examples & Samples

Collaborate with engineering and product management teams to continuously improve the live site service and deliver best-in-class learning, evaluation, and direct purchase experiences
At least 3-5 years of managing strategic or high volume web sites, driving strategy, managing and executing content publishing, promotions or merchandizing
A passion for and experience in creating customer centric web experiences
Ability to thrive in a highly collaborative web publishing environment
Has experience with key aspects of business-driven Web publishing (strategy, content, and project management) for multiple audiences
Has demonstrable marketing acumen and understanding of integrated marketing practices/principles, and understands their application to the Web
Has strong web UX and site design skills. Exceptional attention to detail
Is comfortable managing multiple projects simultaneously amid ambiguity and without direction, and to forge partnerships and drive for results at all levels of Microsoft
Has superb analytical, decision-making, and project-management skills
BA/BS degree required, MBA degree optional

App Dev Senior Technical Spec Promo Resume Examples & Samples

Working with clients, understanding model risk management business needs and collaborating with technology project managers to implement the solution
Responsible for working with Risk managers, Risk Architecture and the technology teams within and outside Risk technology to define, manage and execute projects related to regulatory implementations and internal risk mandates
Person in this role will be responsible for migrating all Flex based Model Risk applications to ETS standards EXT-JS
Implement Model Risk Analytics capabilities such as sensitivity analysis, performance back-testing , risk reportingand other advanced features
Implement re-usable components, modules and infrastructures that can be leveraged for reporting across different risk functions
Responsible for end to end implementation of Model Risk Reporting Platform
Advanced degree in technology/business
Minimum 10 years of experience with specific experience in Model Risk, Sensitivity Analysis, Model Lifecycle Management and Performance Backtesting

Senior Technical Service Analyst Resume Examples & Samples

SCCM2007-2012\SMS operations experience
In depth knowledge of Windows computing technologies
In depth knowledge of software distribution technologies (SMS, SCCM2007, SCCM2012)
In depth knowledge of SQL

Senior Technical Service Analyst Resume Examples & Samples

In depth knowledge of software distribution technologies
Working knowledge of development languages and methodologies
In depth knowledge of SCCM / SMS distributions

Senior Technical System Analyst Lead Resume Examples & Samples

Different testing tools (E.g. HPQC, File-Aid)
Multiple platforms e.g. z/OS, Unix (AIX/Linux), Windows and ability to select appropriate one to meet business needs
Talent Management process (recruitment/selection, performance management, performance development/coaching, reward/ recognition)

Senior Technical Production Specialist Resume Examples & Samples

Maintain excellent communication among team members to accomplish scheduled goals
Observe established procedure for tracking, process flow, QC and file server usage and ensure that junior TPS staff are adhering to best practices
Provides oversight and direction for TPS team
Assist vendors in the use of new templates/specs, processes, or software
Alert project lead or TPS Manager to any schedule or quality problems and recommend solutions
Participate in systems development efforts
Keep current with technology trends
Provide technical expertise and troubleshoot projects throughout production
Provide technical support to non-technical team members
4+ years experience in page composition and digital production
3+ years experience with authoring/ composition systems and related technologies
Production workflow experience in print/ digital technologies

Senior Technical Suppt Specialist Resume Examples & Samples

Under limited supervision and direction, provide second-third level end-user PC/MAC support
Performs configuration/ installation and troubleshooting of PC/MAC hardware and software, including laptops, desktops, tablets, printers, messaging and mobile devices such as smartphones, iPads and MIFI
Diagnose software and hardware errors and compatibility issues
Provides end-user training and knowledge documentation
Provides desktop support for hub locations and remote offices
Liaise with 2nd-3rd tier teams to ensure timely resolution of complex end-user IT issues and incidents, to ensure agreed to service levels to the business are met
Manage small scale projects from assessment to implementation
Carry out the coordination and implementation of various rollouts (version upgrades and patch management) of applications, hardware, and operating systems
Minimum 5 years experience configuring/installing and troubleshooting of PC/MAChardware and software, including laptops, desktops, tablets, printers, messaging and mobile devices such as smartphones, iPads and MIFI
Minimum 5 years experience installing, configuring, and troubleshooting Windows and MAC based operating systems, Microsoft Office & Outlook products and provide application support to end-users, including the backup, recovery and migration of end-user data
Minimum 3 years experience supporting hardware and software testing
Interacts with business end-users, Integrated Service Delivery Managers, IT Information Security, technology stack management, vendors, technology providers, and engineering teams
BS / Master’s Degree (MS) or technical institute degree / certificate in Computer Science or the equivalent combination of education, technical designations and work experience
Approximately 5 to 7 years of related experience in IT functions
Strong knowledge of IT engineering and its role in supporting business applications
Familiarity with Service Now and Maximo
Works independently on moderately -complex problems
Deploy and collect equipment from end user base
Ability to handle heavy volume of equipment deployments and collections
Workload may consist of 100-200 deployment/collection tasks and/or 25-30 desktop support incidents weekly
SCCM experience

Senior Technical Evangelist Resume Examples & Samples

Drive outreach to new technical audiences and excite and inspire them with capabilities of MS Platform for building unique and differentiated apps and solutions (note: technical story telling is inclusive of coding)
Support execution of developer campaigns
Engage with technical audiences through presence and active participation at Microsoft and third-party events – reach them where they are and where they go
Work with key influencers in technical communities to educate and inform them on platform strategy and direction
Amplify key technical aspects of product messages and announcements through modern communication channels (e.g. blogs, social media etc.)
Design, code and test proof of concept apps and frameworks
Assist partners to develop Apps for Windows, Azure, and Office 365 by providing guidance, sample code etc. Maintain technical relationship, engage with senior technical decision makers on ongoing basis to influence their technology choices towards Microsoft
Design, code and test proof of concept with customers and partners
Have a strong passion for technology and future platform thought leadership with specific interests in Client, Web and/or Cloud based computing
Previously completed 2 to 3 major projects from concept, architecture to implementation
Experience in one or more modern development languages like C#, JavaScript, etc. and/or coding experience in Azure
Experience in one or more 3rd party Cloud platform like Amazon, Salesforce.com, Google, IBM Bluemix represents a plus
Experience in one or more 3rd party / OSS development languages like Java, nodeJS, PHP, Phyton represents a plus
Experience in one or more 3rd party Mobile Platforms like iOS and Android represents a plus
Experience working/leading interdisciplinary teams
Keen analytical skills that enable comprehension and resolution of complex business and technical issues
Ability to troubleshoot, debug, and improve programs and/or apps within a multi-dependency management-based environment
Strong interest and ability to engage both small and large technical audience through public presentations/speaking
Proven experience working with 3rd party communities, social media and blogging desired
Basic project management skills are needed and used on a daily basis
Fluency in English and Italian is essential

Senior Technical System Analyst Resume Examples & Samples

Provide daily incident management for all severity one and two defects or incidents within the lab environment
2nd tier leadership to the Jr analysts around all provisioning actvities, deployments and incidents which are reported by the project teams
Act as Technical Lead for both project based and maintenance deployments into the various QA environments
Monitor health of the current Lab environment, recommending enhancements to improve performance and initiate planning for capacity upgrades
Manage communication and engage in technical consultation with external vendors, Infrastructure teams, internal RBC Application Teams
Ensure quality of service is provided to internal staff members to achieve or exceed project benchmarks
Flexability in terms of working hours for timely deploys and maintenance activties within the Lab environment
Code Management system: TFS ( Microsoft Team Foundation Server) : Source Code Management System
HPSM – Service Manager (Ticketing Tool)
.net V.2 and greater ( Must )
Visual Studio 2008 or Greater ( Must)
Windows Server ( System Administration Experience )
UNIX - Secure FX ( System Administration Experience)
Adobe Life cycle ES4

Senior Technical Package Development Engineer Resume Examples & Samples

Completely define revised, stock, and custom package design requirements and execute qualification plans according to these requirements and corporate global and local Policy, Process, Standard Work including Technical Readiness and CQV Parameters
Develop and document testing plans, drawings, qualification tests, and final specifications including limits and ranges for components and finished packages
Collaborate with internal departments to determine timing and feasibility of new and/or existing package designs related to cost, functionality, compatibility, and qualification
Research new ideas and innovation from strategic suppliers for COTY’s exclusive use
Of CQV (commissioning, qualification, validation) industrialization principles as it relates to new products
Lean Tools such as process mapping and standard work and root cause problem solving
ASTM, ISO, ISTA and other testing methods
49 CFR requirements related to shipment of Hazardous Goods
Testing methodology, laboratory procedures, and application of measurement standards including use of laboratory equipment
Palletization Software such as CAPE Pack and Logistical Specifications
Communicate and present on technical elements to both technical and non-technical audiences
Negotiate with vendors, marketing, and creative teams to secure approvals of package designs
Ability to execute and provide risk transparency within accelerated launch timings
Excellence in Execution
Constructive Networker

Audi Senior Technical Analysis Specialist Resume Examples & Samples

Assist with contract driver pool for the “More-Zone” test vehicles
Guidance with other staff members working at the testing location
Prioritizing tasks based on workload and More-Zone needs
Ensuring quality work and timelines at test location
Initial point of contact for Security related building issues
Reviewing and maintaining documentation – driver reports, work orders, data recorders, etc
Reporting and feedback including weekly downloads, software updates to responsible groups / persons including VDS problem sheets and escalations
Installation and function of test measuring equipment; I.E. Data Loggers, Test Parts, Testing analysis, etc
Perform all scheduled maintenances and repairs on vehicles as required
5-7 years job related experience, automotive background & technical experience preferred
Previous experience working as a technician in an Engineering test and development environment
EFK Certification
Computer savvy – skilled in use of software / Engineering tools
(INCA, Vector, Diagra, IDEX, CP Tool, VDS, System 42)
Positive employee relations / team building
Measuring data evaluation and preparation
Evaluation of fleet car operation output
Leadership - Developing staff (paid drivers)
All building needs and communication for repairs coordinated through supervisor and facilities manager
Assisting with More-Zone and paid driver testing needs
Assist in defining specialized test routes as needed including documentation and presentation
Computer savvy-skilled in use of software
Integration-joining people, processes or systems
Self-organized
Organize and maintain a clean work environment
Mechanical competencies
Extensive understanding of Audi systems, Flexray, CAN, Fiber, MMI, Driver Assist
Database maintenance and updates
Specific computer programs based on VW / Audi Systems
Hazmat shipping and receiving certification

Senior Technical Systems Specialist Resume Examples & Samples

Experience leading projects developing and implementing applications for business stakeholders
Bachelor’s degree or community college diploma in Information Technology, Computer Science or Engineering
5+ years previous work experience as a developer or Technical Systems Analyst
3+ years work experience on Information Technology projects supporting an enterprise-wide environment
Technical skill set and background in OO programming and Java required
Strong analytical skill set, including the ability to transform business logic described in business requirements into Visual Rules Credit Risk Rating models
Experience working with applications using all or most of the following technologies and environments is preferred - Oracle and SQL DB, Windows and Linux servers
Working knowledge of RBC IT Standards, Methodologies, CMM & audit requirements, would be an asset

Senior Technical Systems Anlayst / Developer Resume Examples & Samples

8+ year of development experience in Java/J2EE applications design and Development
Technical skill set and background in OO programming
Strong Database design, development and advance DB performance tuning skills on SQL Server Oracle/Sybase/Db2 or similar databases
Experience and knowledge of JAVA design patterns
Strong Web Service application development including RESTful with experience on JBoss, Apache Tomcat, WebSphere, WebLogic or similar webserver
Unix/Linux, shell scripting, application configuration and deployment
Experience on C#, C, Python and Hadoop would be an asset
Strong analytical skill set
Expert in both Real time application and batch processing applications development
Experience on working with version control systems like SCM,
Experience working with applications running on Windows and Linux servers

Senior Technical Communicator Resume Examples & Samples

Financial Advice Management
Performance and Investor Reporting
Portfolio Management and Trading
Wealth Management Network
We are the only technology provider to offer integrated, front-to-back solutions and deliver on the unified managed household (UMH) concept: a single view of total assets, liabilities and investment data for each customer household
Qualified candidates must be able to work independently, as well collaboratively, to research and produce materials that are consistent with audience needs. Responsibilities include
Work directly with target audiences and subject matter experts to determine needs, establish tasks and milestones, and acquire relevant information to produce and deliver materials
Analyze, interpret, and extract information from complex technical and functional requirements documents
Develop, author, and deploy online help systems
Produce screencast recordings from internal training and product knowledge transfer sessions
Design, upload, and manage content displayed on the team's Intranet site
Produce support artifacts for internal associates and clients, such as: Online Help, Client Implementations Guides, Set Up Procedures, Release Notifications, API Programming Manuals, Infrastructure Manuals, User Manuals, and Communications Plans
Mentor junior team members
B.A. or B.S. degree with strong writing skills
Degree in Technical Communications, Journalism, Communications, English, or related disciplines - highly preferred
Minimum 4+ years' experience writing technical and user support materials for print and online media
Experience with current technologies and financial service industry concepts, terminology, and practices - highly preferred

Senior Technical Risk Analyst Resume Examples & Samples

Bachelor’s Degree in Quantitative Discipline such as Mathematics, Engineering, or Computer Science
Strong knowledge of various BI Tools such as R, SAS, SQL, Oracle DWH, SQL Server Reporting
Big data experience preferred
Minimum of 3 years risk management experience in financial services industry
Strong Project Management Skills
Demonstrated sound decision making skills

Senior Technical Evangelist Resume Examples & Samples

Build working relationship with ATs, NGO, and MSFT Field in region to build our Accessibility awareness and enable Field readiness
Ability to use your expertise to guide others’ work, establish and share accessibility standards and policies
Work closely with other accessibility, design and usability specialists within Microsoft engineering teams to enable success
Develop and maintain multiple listening and communication channels, business and adoption metrics, and other relevant indicators for success
Evangelize our product and services across audiences and help enable adoption supporting the Field with your accessibility and product expertise

Apps Dev Senior Technical Spec Resume Examples & Samples

Act as a end to end solution provider over acquisition, servicing using multiple channels like Mobile, Internet, Branch and ATM. This will include acquisition and servicing across liability, loan and cards products
Define standards as necessary including legacy applications that are hosted on Unisys, Tandem and Tibco as well vendor provided solutions such as FIS EC+, Avoka and Backbase
Gather requirements and define solutions to ensure seamless integration across the entire bank while aligning the solution with compliance and controls, architectural standards, resiliency and customer experience as primary pillars for delivery
Coordinate solution across Mexico Technology - ensure appropriate integration of functions to meet goals; define necessary system enhancements to deploy new products and process enhancements
Primary liaison/partner with Capability streams, Testing, Business/Operations, Architecture and Other execution streams such as vendors, technology development/modernization and Dev Ops. Understand strategy as well as tactical needs. Jointly set priority. Communicate schedule and progress against target delivery dates
Perform evaluation of business processes and system process
Develop innovative solutions focused on improving customer experience, reducing cost and accelerating time to market while being fully compliant with risk, compliance and regulatory policies of Banamex and Citi
Demonstrate an understanding of main system flows supported by Mexico Technology and the core business functions and applications supported
Integrate Legacy technologies with Next Generation technologies to help in modernizing incrementally
Plan, conduct and manage assignments involving cross functional programs
Applies an understanding the principles of application development
Applies appropriate development methodologies for legacy and next generation software
Support across multiple time zones and geographies working with vendors, Citi and Banamex staff
Senior level of experience (Minimum 10 years) in Application Design and Development
Bachelors degree or equivalent combination of education/experience
Possess an advanced understanding and hands on knowledge of Internet, Mobile technologies and core processes
Worked for at least 2 years in agile development environment and extremely familiar with agile and waterfall procedures as well as Cloud technologies
Possess an advanced understanding of Consumer Banking including regulations governing the processing of Consumer Bank transactions

Apps Dev Senior Technical Spec Resume Examples & Samples

Bachelor's degree or equivalent work experience, Master's degree a plus
7+ years work experience in Database development / Data Management
Experience in Technology Operations / Service Management
People Management of remote teams
Experience with SQL/Big Data Development strongly preferred

Apps Dev Senior Technical Spec Resume Examples & Samples

Business issues resolution
Service attitude
English and Spanish 100%

Apps Dev Senior Technical Spec Resume Examples & Samples

Computer Application (MCA)
Business Administration (MBA)
Science in Computer Science (MSc-CS)

Senior Technical Service Development Manager Resume Examples & Samples

Technical lead managing the data to data oversight and development
Assures alignment and adherence to firm risk and security guidelines
Provides technology direction for the group and partners with business and technology teams
Suggests and champions alternate solutions
Reinforces team approach
Manages teams in a matrix work environment working across multiple disciplines
10 - 15 years’ experience
Strong technical foundation on SOA, Java, LINUX, Apache, FOSS
Hands on Agile background
Ability to communicate and negotiate
SWIFT background
BS in Computer Science. MS preferred

Senior Technical Writers Resume Examples & Samples

1) Knowledge of structure and content of the English language including the rules of composition and grammar
2) Customer service, analytical, research, interpersonal, and problem solving skills
3) Experience with writing technical documentation based on technical project artifacts and interactions with Subject Matter Experts, including system architects and senior software engineers
4) Experience collaborating with multicultural teams across the globe
5) Knowledge of MS-Office products for Windows, including: Word, Excel, Visio, and SharePoint
6) Experience with authoring software including Adobe FrameMaker, Acrobat, or RoboHelp
7) Experience with graphics editing software including Illustrator, Photoshop, or PaintShop Pro
8) Experience with XML authoring and related XML publishing and repository tools
9) Experience with documenting Visa’s VisaNet electronic payments network and its related interfaces
10) Experience with documenting commercial, business-to-business, payment systems; including small business and merchant payment processing
11) Knowledge of mobile payment processing and emerging mobile banking technologies; and,
12) Knowledge of application programming interface (API) based web-services

Senior Technical Product Manger Resume Examples & Samples

Function as the “the technical product expert” with customer for The VMware NSX product line (http://blogs.vmware.com/vmware/2013/03/vmware-nsx-network-virtualization.html)
Work closely with the engineering team providing input on & formal review of product functional specifications prior to development, provide feedback on early engineer releases and feature implementations
Prepare & deliver field, partner and customer presentation and training material
Partner with customer account teams to facilitate successful customer proof of concept deployments
Partner with the product management to successfully guide product design, implementation, release, testing, and maintenance
Help customers in tighter API level integration across VMware and OpenStack environements
Technical understanding in adjacent areas allows you to go beyond “just” network virtualization – you get to interact with the solutions architecture team which results in a tight integration of network virtualization in the overall VMware product offering
Serve as a technical expert in network virtualization at industry events and tradeshows
At least 4+ years experience in product marketing, technical marketing, and/or systems engineering
Deep technical depth and hands-on expertise in 2 or more of the following: data center networking, software virtualization, distributed systems, Linux/UNIX
Experience in working on APIs and demonstrated experience in product integration. OpenStack, vSphere API is highly desirable
Outstanding communication skills, both written and verbal
Proven track record of developing & delivering formal and informal training material and technical presentations aimed at educating customers, partners or sales teams
Self-starter with the ability to work across all functions of the company
Ability to get things done; must be resourceful, proactive and aggressive
Quality, out-of-the box thinker that is open-minded, creative, intelligent, and self-confident
Highly entrepreneurial with a strong passion, urgency, energy, dedication, and an unrelenting drive to succeed and win
Extremely well organized, detail-oriented and possessing a high level of integrity
Team player that works well in collaborative situations
Completely "gets" what we are doing with Software-defined datacenter and shares our passion to do whatever it takes to make the dream happen

Senior Technical Insight Analyst Resume Examples & Samples

Microsoft SQL Server, SSIS and Tableau experience (preferable)
An understanding of Dimensional Data Modelling
An understanding of Analytics and Information Visualisation
A proven track record of problem solving through technical solutions
Excellent organisational, written and oral communication skills
Analytical mind to interpret data and turn into decision making information
At least 2 years work experience in a similar role
A demonstrated understanding of what Data Modelling, Analytics and machine learning is

Senior Technical Controllership Manager Resume Examples & Samples

Provide technical accounting guidance to business leaders regarding complex financial accounting and reporting issues and transaction structuring
Interpret and implement GE General Accounting Procedures (GAP) and Generally Accepted Accounting Principals (GAAP)
Key contact for Corporate, Other Business Units and external auditors
Provide expertise to the business in the following areas: revenue recognition, business acquisitions/dispositions, leasing and capitalization of assets
Develop and provide accounting training as necessary
Assess and communicate the impact to the business of all new accounting standards
Manage/support the business teams in preparing quarterly accounting documentation and preparation of appropriate accounting procedures and policies
At least 8 years of experience in a Big 4 Public Accounting firm
Technical accounting experience in a public company
Certified Public Accountant is preferred
Ability to anticipate, identify, and resolve complex financial issues
Progressive technical accounting experience from a Fortune 500 software business
Revenue Recognition accounting experience

Senior Technical Supp Analyst Resume Examples & Samples

Respond to and resolve all customer inquiries (via phone, e-mail, WebEx). Communicate in a courteous and professional manner that inspires confidence in your ability to troubleshoot and resolve issues
Act as knowledge champion helping improve the quality of Knowledge Base
Utilize the internal BMC systems during the technical support process and find new, innovative ways to make the process more efficient
Act as a resource of knowledge in your area(s) of expertise, whether it is an BMC Module, solution knowledge, or other experience
Positively impacting high value account(s) / customers through working on critical issues
Identifies areas of business improvements and thus solving them with minimum direction
Shares knowledge as a process, mentors team members and invests time in helping the whole team perform better
Bachelor’s Degree (BE/B.Tech/BCA/MCA/B.Sc) with 5-7 years of hands-on experience in IT. Minimum of 4+ years working directly on Technical Support Role
Mandatory skills required on Unix/Linux System security, Provisioning, Patching, LDAP, User Management, Volume Management
Basic Networking Concept, Shell Scripting
Added Advantage

Senior Technical Supp Analyst Resume Examples & Samples

Manage, troubleshoot, and respond to customer issues on BMC product and Integration issues, ensuring appropriate resolution time
Responding to and resolving all customer enquiries (via phone, e-mail, web)
Escalating service requests and issues appropriately in a timely fashion
Manage priorities and act on factors that create priorities
Basic Concepts of ITIL and or ITIL Foundation Certification
LI-PM1
TMJ-PM1

Senior Technical Test Analyst Resume Examples & Samples

Work with development and quality assurance teams to develop test plans and approach for products and present the QA perspective
Coach and mentor technical test analysts and provide code reviews
Lead a technical test team
Analyze design and source code to determine needed test hooks and API testing
Identify, design, and implement technical solutions that increase test efficacy, effectiveness, and coverage while reducing test costs
Design, use, and modify test harnesses and scripts to implement technical tests
Analyze test data and results to identify patterns and influence engineering quality
Determine metrics for testing, monitor results, and relay risk to stakeholders
Gather requirements for and implement continuous test improvement
Develop training materials for project team and lead workshops for technical test design, requirements gathering, and risk identification
Work with third party vendors as needed
Cover Letter (optional)

Senior Technical & Risk Accounting Analyst Resume Examples & Samples

Performs research, determines financial reporting and disclosure impact, and prepares technical memos to support the Company's accounting treatment of significant and complex transactions
Works on projects to implement new issued accounting pronouncements (revenue recognition, consolidations, leases)
Conducts or participates in various acquisition-related activities, including due-diligence, third-party valuations and purchase price accounting
Prepares presentations for senior leadership, as appropriate
Collaborates with external and Financial Reporting in order to contribute to various department and organizational special projects as assigned
Prepares other daily, monthly and quarterly accounting tasks relating to company's derivatives and hedging activities
Bachelor’s degree in accounting or related field
Minimum of 4 years related experience, including 2 years of big 4 auditing experience (strongly preferred)
A mix of both public accounting and industry experience is preferred
Ability to identify, research and resolve complex issues
Initiate work as a self-starter, learn quickly, work independently and motivate others
Ability to effectively handle multiple projects simultaneously in a deadline driven environment
Detail oriented and excellent organizational and analytical skills

Senior Technical Specialists Resume Examples & Samples

Water utility reform
Policy and regulatory reform
Water/wastewater tariffs
Institutional strengthening and capacity building
Private sector engagement
Water sector financing
Project operations and finance
Gender mainstreaming
Monitoring and evaluation
USAID project experience preferred
Experience working in Nigeria preferred

Senior Technical Professional Leader Resume Examples & Samples

Responsible for design, specification, sizing, and selection of instruments and equipment required for control and monitoring of process units and utilities (BPCS, Safety Systems, SIS, SIL, Analyzers, PCS Communication, field instrumentation, valves, advanced controls systems, etc)
Lead a team of about 40 - 50 Control Systems Engineers and related discipline engineers and designers across a complete portfolio of projects, including both Cost Reimbursable and Lump Sum
Develop basis of design documents
Review and approve work plans for control systems team
Review and approve control systems deliverables
Review and approve Instrument calculations (valve sizing calculations, orifice plate sizing, voltage drop calculations, etc.)
Lead technical presentations to Clients and their representatives as required
Serve as technical resource to Control Systems engineers and related Discipline engineers and designers
Provide technical leadership to ensure that applicable procedures and standards (client, KBR and international) are correctly applied
Sound knowledge of basic engineering principles, control systems and instrumentation technology, equipment sizing, safety devices
Knowledge of iPlant, Bentley View including InTools (SPI), InstruCal
Familiarity with key Saudi Aramco engineering standards and procedures is desirable
Ability to handle responsibility and complete projects within schedule, i.e. excellent Time Management skills are required
Must be proficient in English, oral and written
Excellent technical presentation skills required

Senior Technical Targeter Resume Examples & Samples

TS/SCI with Polygraph
15+ years of overall experience with 5 years of experience working as an intelligence, military or operations targeting officer evaluating technical information
3 years of experience working with the full range of Sponsor databases and tools
Demonstrated experience with operational governance, policies, and procedures
Excellent writing and technical writing/editing skills
Experience with open source tools and analysis techniques
Must be able to multi-task and juggle projects and deadlines
Must be willing to travel to CONUS and OCONUS locations for short durations

Senior Technical Development Manager Resume Examples & Samples

Responsible for maintaining key relationships with our core customers on projects
Responsible for execution of multiple customer or product projects
Responsible for high quality deliverables working with both onshore and offshore teams
Responsible for working with leads to develop high level architecture and solution design
Identifies new technologies and methodologies to improve quality of deliverables and also ensure maximum efficiency
Monitor projects performance and provide leadership team performance metrics
Responsible for ensuring that projects are managed within finances and capacity planning of development resources
Design plans, manage risk, establish audit process, and ensure program execution is on time and within budget
Identifies client requirements and issues by interviewing customers; analyzing operations; determining project scope; develop technical specifications for the Development Teams; documenting and verifying results
Working along with development organization, responsible for Sprint and Release planning to commit and deliver
Ownership of requirements across SDLC is a must
Active Role in Customer Security and Process audits
Prepares customers to use system by conducting training
Ensures that Operational and Support teams have documentation for new products or enhancements
Ensures team provides customers with ongoing support for applications
Identify, recruit, develop, and retain a high performance team of professionals
Motivates and mentors team members to achieve their highest potential

Senior Technical Business Systems Analyst Resume Examples & Samples

Formulates/defines specifications for moderately complex operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from programs
Analyzes and evaluates existing or proposed systems and devises computer programs, systems and related procedures to process data
Prepares charts and diagrams to assist in problem analysis and submits recommendations for solution
Prepares program specifications and diagrams and develops coding logic flowcharts
Encodes, tests, debugs and installs the operating programs and procedures in coordination with computer operations and user departments
Problem solving and priority management
Partners closely with Capital Markets product areas and operations teams to support day-to-day activities, projects and new initiatives. Develops relationships with key internal and external Technology partners necessary to support the business
Leads the elicitation, analysis and documentation of business, functional, and technical requirements for large scale technology projects and initiatives across the department
Works with project managers and business, operations and technology sponsors to define milestones, detailed project plans and budgets, and other related documentation necessary to effectively execute technology projects and initiatives
Promotes a standardized set of best practices, processes and documentation used in technology projects; the design and implementation of technology solutions; and the management of day-to-day technology support of the business units
Serves as first-line support for the diagnosis and resolution of technology-related problems and issues encountered by the business
Manages and trains junior business analysts responsible for supporting products or functional areas across the department
Very experienced working in a fast-paced, cross-functional team environment
Organized and meticulous. Capable of managing resources towards deliverables and deadlines. Must be capable of concurrently working across multiple unrelated projects and assignments
Ability to communicate effectively across multiple constituencies; engage business sponsors and contribute towards targeted business outcomes; and partner with technical teams to ensure solution effectiveness and quality
Track record of successfully leading business and functional requirements elicitation, analysis and documentation; managing process and workflow analysis and documentation; and partnering with technical teams to design and document technical requirements documents
Solid understanding of project management concepts, methodologies and best practices. Demonstrated proficiency for developing project plans, estimated timelines and budgets
Proven ability to lead technology teams and vendors through the diagnosis and resolution of time sensitive, showstopper technology support issues impacting clients or business units
Some experience developing technology testing plans, test cases and scenarios, and managing the testing process for a client or business unit
Excellent communication skills (verbal and written) and fluency in English
Established business domain expertise within the financial industry. Background in commercial banking, capital markets, trading (rates, commodity, FX) or finance strongly preferred
Experience designing and creating reports or dashboards using at least one of these technologies: Microsoft Access, SQL Server Reporting Services, Crystal Reports, Qlik Sense, Qlik View, Tableau, or SAP Business Objects Web Intelligence
Adept at designing and understanding relational data models with experience designing, building or maintaining relational databases. Significant experience using SQL for data querying, aggregation and analysis (MS SQL, Oracle)
Practiced using Microsoft Excel and/or Microsoft Access for data analysis, modeling, and/or reporting
Experience using Microsoft Project or Microsoft Visio
Bachelor’s degree in Computer Science/Management Information Systems or Business/Finance/Accounting
MBA or relevant Master’s degree
Project Management Professional (PMP) Certification or comparable designation
Experience providing first-line support to business applications and systems

Senior Technical Field Services Engineer Resume Examples & Samples

Communicate and provide day to day insight to program management and engineers responsible for all engineering investigations and repair dispositions
Ensure technical exchange between end user and design agents is in accordance with contract requirements as well as compliant with engineering specifications
Technical direction provided is transferable to the operational community and is dynamically usable
Liaise with support and other IPTs as needed to ensure timely deliverables and documentation concerns are addressed
Support regular briefings to the customer and program leadership regarding system status, technical challenges and potential related risks
BS degree in Science, Technology, Engineering or Math
At least 10 years engineering experience in a development, test or operational environment
Prior experience troubleshooting and operating manned or unmanned aerospace platforms
Must have demonstrated leadership experience mentoring junior engineers and/or maintenance personnel
Current and active Top Secret clearance required
Current SCI clearance
Master's degree. Prior military experience with airborne systems in an engineering support role or troubleshooting aircraft subsystems
Ideal candidate will have prior experience in a development or operational test environment supporting system troubleshooting for manned or unmanned platforms

CG Lead / Senior Technical Director Resume Examples & Samples

Working on bidding, pitching and winning projects working with the creative team, sometimes taking part in client meetings
Supervising technical aspects of VFX 3D commercial projects
Working closely with the production team on planning CG projects
Shot look development for complex CG shots and sequences
Working on shots of a high level of complexity
Working closely with the 2D team throughout the project, with a focus on creating the highest quality images in the most efficient way possible, taking into account the creative, budget and time considerations of each project
Troubleshooting projects when they are challenged, working with the producers and supervisors to deliver projects on time and with high quality CG
Managing and mentoring CG artists work on your projects
Thorough understanding and working knowledge of VFX pipelines, production and workflows. We are looking for someone who is a generalist and able to take on a wide variety of CG work
A strong sense of aesthetic and the desire to push boundaries
Experience in shot look development
Advanced knowledge of lighting techniques
Solid knowledge of all other disciplines within VFX, including modeling and UV mapping, texturing, camera tracking and FX
Must be a creative problem solver and have good attention to detail
Must be able to work well under pressure & meet deadlines whilst maintaining high quality results
VFX industry experience of 5+ years
Great communication skills both written and verbal
A collaborative work ethic
Experienced in Maya and Houdini
Extensive knowledge of rendering packages, such as Arnold, V-ray and Mantra
Well versed in Nuke
Knowledge of Mel and/or Python Scripting
Strong understanding of linux \ unix based operating systems
Experience in teaching and mentoring junior CG artists
Ability to write plugins in C++

Senior Technical Datapower Administrator Resume Examples & Samples

Proactively manage the IBM Datapower applications
Proactively analyze, propose, and implement improvements to Datapower applications, services, and process
Develop new applications on the IBM Datapower
Test, validate, and upgrade the IBM Datapower firmware and versions/
Self-education through forums, social media, online training, vendor briefings all new techniques, capabilities, and functions of the Datapower
Active advisor and architect of Datapower services to customer architects
Technical engineer with experience for medium scale, cross organizational based projects
Thorough understanding of IP networking and security concepts
Through understanding of IBM Datapower – expert level
Critical trouble shooting and diagnostic skills to resolve technical issues
Understanding of use and implementation of Package based Software solutions
Medium understanding of SQL
Thorough understanding of use and implementation of Microsoft Office Suite
Ability to manage and deliver on multiple threads within aggressive timelines and shifting priorities
Hands on experience with both Windows and Linux operating systems
Advanced knowledge of Java
Expert knowledge and skills supporting Web Services and XML. Successfully complete major integration with applications
Expert knowledge and skills supporting of REST and SOAP services.(Successfully completed major integration with applications)
Expert knowledge and skills supporting IdP integration with applications and Datapower. (Successfully complete major integration with applications)
Experience building cross platform web based solutions
Excellent design, debugging, and problem-solving skills
Expert knowledge and skills supporting open standards and experience in using open source solutions and tools are highly desired
Ability to establish and maintain harmonious working relationships with other team members, customers, vendors, and consultants
B.S Computer Science
This position requires the successful completion of a background investigation and/or drug screen

Senior Technical Success Specialist Resume Examples & Samples

Support Client Success Managers and other customer-facing teams in architecting VoC programs
Configure technical solutions in the MaritzCX Platform, e.g. configure surveys, dashboards, manage deployments, configure user access roles, etc
Create user accounts and other system administrative tasks
Use application knowledge to share best practices for implementation and ongoing enhancements to client’s CX program
Leverage product knowledge and understand client needs to identify new features and enhancements
Ensure complete customer satisfaction through technical expertise applied to their successful use of MaritzCX software solutions
Troubleshoot and resolve technical/system-related issues and questions
Act as client’s escalation point for all platform related issues
Identify and communicate new product features and enhancements to enrich customer relationship
Independent thinker, creative problem solver, eye for detail
Solid technical skills to support quality software implementation
Proficient in MS Excel, experience with VBA a plus
Proven ability to listen and empathize with a client’s situation
3-4 years experience in technical implementations, solution design, technical project management

Senior Technical Project Analyst Resume Examples & Samples

Responsible for defining hardware, operating system and security standards in conjunction with the Enterprise Architecture team
Lead project management activities associated with the implementation of hardware, software, and network configurations of new systems and/or upgrades (both local and global) including project planning, execution and closeout
Work with infrastructure teams and partner outsourced services in the development of SOPs and procedural documentation for the design, implementation, configuration, support and management of the Alkermes infrastructure services
Develop project plans and coordinate infrastructure activities with current infrastructure teams and outsourced partner services. Delegate tasks to internal/external resources and manage delivery of these tasks, in agreement with the site Infrastructure Manager
Work with the site Infrastructure Manager to manage relationships with external vendors, ensuring that the performance and provision of services are meeting expectations. Assist with the management of vendor resource allocations for specific projects/tasks
Build strong relationships with stakeholders (both internal and external to IT) to improve/implement IT infrastructure services
Act as a first point of contact for infrastructure requests, translating application requirements into server and network access requirements and planning/delegating delivery of these tasks in agreement with the site Infrastructure Manager
Facilitate knowledge sharing IT management, staff, and IT stakeholders. Ensure personnel are updated on the status of infrastructure initiatives, and that relevant instructions are provided on the operation, support and troubleshooting of the business critical solutions
Proactively engage in problem determination and decision making for all system problems. Coordinate both internal and external resources in problem resolution. Record and analyze problems to help prevent recurrence
9+ years in similar role supporting IT infrastructure and system administration
3-4 years of working experience implementing IT infrastructure projects
Previous experience in the biotechnology and/or pharmaceutical industries is desirable
Technical proficiency in the following areas: server, storage, backup/recovery, virtualization, networking, security, and Citrix
Strong knowledge of concepts, designs, and best practices in converged infrastructure environments and cloud services
Demonstrated ability to develop architecture strategies and associated roadmaps
Knowledge of GMP quality systems and processes
Ability to define problems, collect data, establish facts, draw valid conclusions and suggest ways to resolve problems and improve processes

Senior Technical Resume Examples & Samples

Define, track and report engineering metrics including creating and providing weekly status, dashboards and project updates
Oversee all aspects of engineering release operations for all Jam products from export controls through sign-off, acceptances and post-deployment validation
Act as single-point-of-contact for Collaboration Operations and P&I Operations requests to Engineering including weekly status meetings and two-way reporting
Achieve and maintain SAP Jam compliance for SAP corporate, ISO and other product standards including required activities assigned to ISO Quality Manager
Triage customer escalations by monitoring incident queues and managing volume of incoming incidents, ensuring developers are prioritizing effectively and all incidents are legitimate and well-documented and streamlining cross-functional communications during escalations for efficient incident resolution
Manage team budget and procurement-related activities including headcount management, hiring and travel and entertainment expenditures
Provide project management/operations direction and support to management team and team members by being a multiplier of your skills and actively mentoring other resources within the team
Maintain state-of-the art knowledge of engineering best practices for cloud product delivery and operations and continuously evaluate options and alternatives for increased productivity, quality and engagement of team members
Build strong relationships at every level of the organization and a strong motivator who knows how to influence and to get others to consistently deliver their best work
Support external/industry engagement for Engineering team members including identifying external opportunities, submitting abstracts, organizing speaker rotation and assisting with presentations
5+ years project management/operations experience in large scale, high velocity projects or teams
5+ years of experience in developer -> customer facing engagements
Bachelor in Computer Science, Operations Research, Commerce, Engineering, Information Technologies, or related discipline, with a concentration or specialization in project management (or equivalent actual experience). Master's Degree is a plus
Project Management Professional (PMP) certification and/or other industry project management certification preferred, ideally within one year of hire
Excellent communication skills, including written and oral with the ability to present to large groups with confidence
Excellent negotiation skills with the ability to influence without authority
Demonstrated adaptability and flexibility to manage multiple projects, activities and tasks with deadline pressures, ambiguity and change
Demonstrated ability to act in a distributed development environment managing across multiple locations
Fully proficient with Office tools (Word, Excel, PowerPoint, Visio), project management tools and quick study for SAP- and engineering specific tools (Jira, Zulip, VersionOne)
Excellent analytical and organizational skills
Energetic and a multitasker with the ability to switch context rapidly
Forward thinking and able to foresee obstacles and work proactively to correct and avoid them
Demonstrated expertise in creating and maintaining project deliverables such as, project charter, project management plan, status reports, project timesheets, communications plan, budget and schedule
Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements
Demonstrate ability to manage diverse internal and external issues in highly political environments
Desire to continually enhance existing skills and seek new areas for personal development
Coordination of remote resources (global delivery or distributed organization)
Leadership and people management skills are desirable
Leading in a matrix organization and without formal authority a definite plus

Senior Technical Solutions Consult Resume Examples & Samples

Management and leadership of the Technical Solution Consultant team
Mentor, coach and train team members and ensure the team are able to meet customer needs
Daily management of large, technically complex and demanding customer accounts. This involves developing a support strategy, issue tracking and follow up through root cause analysis
Provide technical and product knowledge expertise to clients, Customer Managers, Account Managers, TSCs, product management, etc
Use project management methods to document, prioritize, track and drive Bridger implementations (in cases where a Project Manager is not assigned)
Perform review of client business processes and understand relevant operations. Establish and help document processes, procedures, customizations and configuration
Provide advanced level technical support for escalated customer issues conducting Network configuration, workstation installation, comm server configuration and hardware configuration analysis
Education: Preferred BS degree in Computer Science or Business discipline or Technical classes and previous work experience within Technical Support industry
Demonstrated experience supporting software
Knowledge of Anti-Money Laundering regulations and the processes required to meet the EU 4th Money Laundering Directive would be an advantage to the candidate
Able to understand and support network configurations IPv4, IPv6
Understanding of operating systems Unix/Linux/Microsoft
Proven Customer Support skills with excellent written and verbal communication skills
Databases MS SQL/MySQL
Experience using REST and SOAP APIs

Senior Technical Test Engineering Lead Resume Examples & Samples

Provides strategic and tactical leadership of the test strategy and planning cycles for multiple projects that you will lead
Leverages technology in the most creative manner to build the right testing tools at the right time
Understands the big picture and helps keep the team focused on the right tasks to meet timelines. Leverages strong test engineering expertise and collaboration skills to identify required test activities to successfully deliver the program while ensuring task assignments are in place with the right team members
Reports and escalate issues with mitigations and options for the right resolution. Identify risks, perform risk analysis, works with stakeholders to understand those risks and helps reach the decision best for our customers
Provides thought leadership and coaching for other test engineers to drive continuous improvements that can be leveraged by the test engineering org
Strong attention to detail to help ensure that programs are developed and validated the right way to ensure customer success. This includes
5+ years of experience as a hands on coder in a large scale project
10+ years of experience as part of a Dev/Test team with progressively increasing responsibilities in design, planning, and coding
Web services standards and related technologies (PHP, Ruby, XML, XSL, X-Path, JSON, Rest, Soap, WS*), Web Security
Strong understanding of C# and design principles, methodologies and best practices
Outstanding communication, analytical and problem-solving skills. High attention to detail with the ability to synthesize information from multiple sources and distill it to the right audience
Demonstrated knowledge of SQL and RDBMS concepts
Deep understanding of Object Oriented Principles
Experience working in an Agile/Scrum team
Bachelor’s Degree in Computer Science. MS is a Plus

Senior.technical Evangelist, AWS Resume Examples & Samples

Delivering compelling presentations, product demos, sample solutions, and discussions to drive adoption of Amazon Web Services
Continuing to identify leads for potential partnerships and clients and assisting with presales support
Creating screencasts, white papers and tutorials about emerging technologies and industry developments
Maintaining a strong and credible presence in social media channels relevant to developers
Working with your worldwide counterparts to share best practices and help build a best-in-the-industry evangelism organization
5 to 10 years experience in software development, with special emphasis in distributed application development
Bachelor's degree in computer science, engineering or a related discipline; Master's level and above is preferred
Strong knowledge and experience with transactional messaging, Internet protocols and transports (XML, SOAP, XSLT, .Net, Java, Perl, PHP, C/C++, etc.) coupled with prior experience in product definition, bring-to-market strategies and setting an industry standard
The ability to work cooperatively with, and gain the respect of, software developers is a must
Pre-established credibility and recognition in speaking engagements and technology publications is preferred

Senior Technical Professional Manager Resume Examples & Samples

Liaison with the engineering firm for the project, and preparation of executive reports, initiation of progress reporting systems and interfacing with client representatives
Ability to manage entire Technical Services group (Tech. Services Mgr., field engineers, system turnover, workface planners, technical specialist, etc.)
Supervises the works to ensure that they are carried out in accordance with the contract. Supervises in general the methods adopted by the Contractor for the execution of the works undertaken by him in order to ensure the satisfactory execution
Ensures that up-to-date record drawings are produced
Maintains careful notes of all disputes arising out of the interpretation of the contract so that, if necessary, the form of contract and specification can be amended for similar future works

Senior Technical Writers Resume Examples & Samples

Five or more years of experience as a Technical Writer in a software development organisation
Experience writing in a structured authoring environment
Excellent English communication skills (oral and written)
Practical experience working in, or a good understanding of, the agile software development process
An understanding of databases (Oracle), software architecture, software security, system performance and server technology
Or experience of writing financial documentation, ideally for an audience working in bookkeeping and accounting
Strong editorial skills
A structured working style and ability to plan tasks
A self-starter, results driven and flexible enough to step out of your comfort zone with excellent communication skills

Senior Technical Development Manager Resume Examples & Samples

Ensure appropriate understanding of underwriting strategies and guidelines
Oversee the compilation and delivery of Underwriting and claims dashboard
Complete analysis of key claim data to identify root causes of loss ratio deterioration, trends and issues in the portfolio and initiate appropriate feedback to relevant parties
Work closely with actuarial and product team in product pricing review exercise and raise trends and issues for further management action
Provide advice and underwriting approach on product reviews and development
Provide input to product development to ensure existing issues or potential issues affecting claims experience are communicated and addressed
Provide proactive support to underwriting and claims management team to assist in fraud detection, cost containment and training and development initiatives
Develop and implement underwriting & claims guidelines and strategies
1Based on 2013 Office of the Commissioner of Insurance market share statistics

Senior Technical Production Specialist Resume Examples & Samples

Answering live chat, email, and phone inquiries
Conducting web searches
Trouble shooting software and customer issues as they arise
Strong Customer Service skills, demonstrated through previous experience
Knowledgeable about computers, networking, program logic, and databases
Ability to quickly learn internet based applications
Proficient with MS Outlook, Word, and Excel
Knowledgeable about a range of operating systems including: Windows, Mac OS X, iOS
Ability to learn about product lines related to technology products
Adept at navigating the internet and conducting web searches
Strong Written and Verbal Communication
Ability to communicate effectively about technical issues with vendors and IT staff as well as with non-technical customers and colleagues; the latter requires the ability to translate the essential concepts into everyday language, and patience

Senior Technical Development Manager Resume Examples & Samples

Custody: COPES/CDI, Billing and SFE are various important products in the Custody area and delivery of incremental functionality and production stabilization for APAC businesses to meet the growing and varied needs of the APAC regional customers
The role requires a strong development experience in the technologies involved - SqlServer, .Net, C#, MQ, NDM, Change Management and version control software along with an in-depth knowledge of the Custody business domain
Knowledge and prior experience in building market interfaces is an added advantage
The individual will need to be experienced in key stakeholder management and perform professional communication under pressure at all times
Technical management of delivery, reviewing BRD’s, preparing and/or reviewing of functional and design documents, review of code, suggest best possible solutions and help identify root causes of production issues
Manage the team in Pune for SFS Tech APAC and ensure low turnover
Manage the team to ensure quality, on-time and on-cost delivery as per agreed scope
Manage the UAT and L3 support needs
Interfacing with staff within all organizations, across all regions to ensure projects and programs are communicated effectively to all parties
Business knowledge of Custody – both Global and Sub Custody
Strong team building and team management skills
Strong design and development skills in the above mentioned technical stack
Strong ability to understand requirements and how map it to technical design
Strong development background
Strong Project management skills, and significant client impact project delivery
Experience in using vendor resources
Ability to work efficiently within team environments
Ability to review and produce technical and business documentation for systems enhancements and development activities
Ability to understand technical requirements and provide technology analysis throughout the project cycle
Ability to efficiently plan and organize own workload, and teams workloads
Strong communication skills (both written and verbal) at all organizational levels
Experience of Citi processes will be extremely valuable; software development lifecycle management, change management, etc
Prior direct exposure to the systems noted above will also be of significant value

Senior Technical Writing Specialist Resume Examples & Samples

Create communications, technical documentation and other associated materials
Develop instructional materials
Update the documentation distribution portal
Provide operational support
Bachelor's degree in French, English, Communications, Instructional design, Marketing, Finance or Graphic design
5 years' experience writing /editing technical communications and documentation
Ability to understand and interpret technical requirements
Knowledge of graphic authoring tools: Adobe Suite, Robohelp, Captivate, Madcap Flare, HTML, Dreamweaver, Bootstrap
4 years' experience within economic, accounting or financial disciplines
Willingness to work in a fast paced environment and deliver results under tight deadlines
Leadership, process management and attention to detail
Flexibility and willingness to adapt to a changing environment

Senior Technical Supp Analyst Resume Examples & Samples

Respond to and resolve all customer inquiries (via phone, e-mail, web meetings)
Expert on at least one operating systems (UNIX/Linux or Windows)
Good Knowledge and understanding on one of the Databases, Oracle, SQL, DB2 etc
Good Knowledge and understanding on one of the Web/App server/middleware mgmt
Knowledge and troubleshooting of operating systems
Knowledge and understanding of BMC- TSOM (TrueSight Operations Management)
Knowledge BMC Patrol and related tools
Basic Concepts of ITIL
Have exposure in handling global enterprise customers
Knowledge and understanding of basic Networking concepts
Bachelor degree in Computer Science or related technical field OR equivalent experience in programming software for systems and/or applications

Senior Technical Professional Resume Examples & Samples

Experience in SmartPlant Instrumentation (SPI) set-ups & administration, back-ups & archiving, retrieval of data
Experience in configuration and data mapping between other SmartPlant suites as SP&ID, SP3D, SPF, SPEL, SPRD etc
Proficiency in customization of forms/reports/commands/symbol library/custom properties/utilities
Proficiency in SPI modules to prepare the complete engineering deliverables in SPI
Liaise with Client information team and develop data turnover process and also validate the inputs from Clients/Vendors/Contractors and ability to analyze and evaluate new tools and deploy work process
Abilities to mentor the foster SPI users, strong experience in Infomaker, External Editor, Oracle, SQL
Exposure in MS-access/ Excel / Visual Basic etc
Must have an experience in field instrumentation & control systems engineering, well familiar with instrumentation engineering work flow in life cycle of projects
Be able to provide support to instrumentation teams during detail design package preparation
Familiarity of key Saudi Aramco engineering standards and procedures is desirable
Ability to handle responsibility and complete projects within schedule
Must be proficient in English both in oral and written
Execellent technical presentation skills required
Design, specify, size, and select instruments and equipment required for control and monitoring of process units and utilities (BPCS, Safety Systems, SIS, SIL, Analyzers, PCS Communication, field instrumentation, valves, advanced controls systems, etc)
Perform site evaluation (site survey) for revamp and brown-field projects as required
Scoping of projects, including control systems deliverables
Develop work plans for control systems team
Develop control systems deliverables
Estimate work-hours
Develop Instrument calculations (valve sizing calculations, orifice plate sizing, voltage drop calculations, etc.)
Provide technical leadership and guidance to the project team, including the Clients
Responsible for design integrity of process engineering scope, performance of assigned staff, and on-schedule delivery of the work within budget
Bachelor of Science in Control Systems Engineering or any related engineering field and a minimum of seven years relevant professional engineering experience

Senior Technical Offiecr, HTC / Emtct Resume Examples & Samples

Medical Doctor, Registered Nurse/ Midwife, Clinical Officer trained in family planning. Master’s in Public Health a plus
5 - 8 years experience in public health including HIV/AIDS programs. 3 – 5 years’ experience in HIV Testing and Counseling (HTS), and EMTCT programs
Sound understanding of HIV counseling and testing programs
Experience in project development
Proven experience in the planning and facilitation of training
Computer literate with excellent report writing skills
Prior experience in working in government and with NGOs an added advantage
Familiarity with Zambian public sector health system and NGOs and CBOs highly desirable
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time

Senior Technical Offiecr, HTC / Emtct Resume Examples & Samples

Provides technical support and guidance to staff and partners in the region and in country offices. Implements and monitors technical strengthening initiatives. Develops adoption and/or training strategy, designs and conducts training or adoption activities for a specific technical area. Creates scientific and technical material in area of expertise. Assists and gives guidance with development of proposals. Works with communities and partners to maximize local capacity. Evaluates programmatic effectiveness and provides technical assessment reports
Provides technical support in the development and dissemination of tools, materials, reports, papers, and intervention for research projects
Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOP’s)
Writes and edits technical reports and documents
Assists with publications, web pages, and presentations.&#8217
Conducts searches of published literature on evolving issues in assigned technical area
Monitors and maintains protocols, instruments, data sets, manuals, training materials and reports
Responds to requests and inquiries from internal and external staff
Develops or writes technical briefs, reports, or other necessary materials to facilitate research, best practices, policies and procedures
Assists with the implementation of research studies by monitoring and documenting processes
Prepares reports and papers summarizing project results
Ensures project implementation adheres to company strategy and remains technically sound
Provides leadership and team building at the task level
Bachelor's Degree or its International Equivalent - Economics, Education, Environment, Health, Human Development, Information Science, International Development, Social Sciences or Related Field
Typically requires 5-8 years of managing data collection and technical assistance experience
Proficiency with database management software and on-line search tools required
Articulate and professional and able to communicate in a clear, positive fashion with clients and staff
Must be able to read, write, and speak fluent English

Senior Technical Offiecr, HTC / Emtct Resume Examples & Samples

Liaise with the Provincial Medical Officer to support the delivery of EMTCT/HTS services
Under the technical direction of the Senior Advisor Prevention and MNCH services, coordinate EMTCT/HTS services and supervise and mentor other EMTCT/HTS Technical officers in the province
Develop and support implementation plans to strengthen local infrastructure with particular focus on HTS/EMTCT in the province
Provide guidance and TA to strengthen FP/HIV integration activities
Ensuring that providers trained in LARC receive the mentorship required following training for proficiency before certification
Ensures the training of relevant staff in HTS/EPMTCT in the province
Assist in the development of evaluation strategies for FP/HTS/EMTCT indicators in the province
Proven experience in data analysis and focused technical support in HTS and EMTCT services
Document best practices and share with Lusaka office
Support health facilities in the province in carrying out HTS, EMTCT and FP activities as outlined in sub-agreements
Clinical officer or Registered Nurse/Midwife; BA or MPH a plus
5-8 years experience in public health, including HIV/AIDS programs; 3-5 years experience in PMTCT and HTS service provision
Sound understanding of HIV counseling and testing and EMTCT programs
Experience in the planning and facilitation of training related to HTS and EMTCT

Senior Technical Programme Manager Resume Examples & Samples

Bachelor's degree in computer science, engineering or a related technical discipline
Relevant work experience in internet-related program and/or technical product management in a software applications environment
Experience managing efforts in distributed systems and/or developing large scale applications
Experience with agile or other program management methodologies
Strong bias for action and a "get it done" attitude
A passion for TV and film streaming technologies

Senior Technical Professional Resume Examples & Samples

Responsible for study, design, and specification and services related to a large chemical plant
Responsible for the development of basic data (FEL) for small projects
Devises new approaches to problems encountered
Plans, schedules, and conducts work requiring judgment in the independent evaluation, selection, and adaptation of engineering techniques, procedures, and criteria
Performs work which involves conventional engineering practice but may include a variety of complex features such as conflicting design requirements, unsuitability of conventional materials, and difficult coordination requirements

Senior Technical Claim Editing Specialist Resume Examples & Samples

Manager and CES
Research and create detailed edits with clinical perspective
Testing of current and future rule functionality
Review, research, and respond to client queries and / or concerns
Monitor Centers for Medicare & Medicaid Services (CMS), Specialty Societies, AMA / CPT, NUBC, changes to develop / change regulatory system rules / edits to be passed on to clients
Coding subject matter expert (SME)
Prioritizes and organizes own work to meet deadlines
Technical responsibilities around the Data Driven Rule (DDR) development. With these responsibilities, it is imperative that this role provide thought - leadership and overall subject matter expertise to this initiative
Claims accuracy testing for current rule development
Current edit development for all System iLOG rules conversion to Data Driven rules (DDR)
Maintain current edits already developed (Quarterly KnowledgeBase release)
Creation and maintenance publication deliverables (Documentation of Edit Rationale, Rationale Statements, Release notes etc.)
Provide clinical support to potential and current clients to explain edits
Product Assessment Clinical Review
Acceptable applicants are credentialed through AHIMA with any of the following certifications: RHIA, RHIT, CCS, or credentialed through AAPC with CPC or CPC - H
A clinical nursing background with coding certification, credentialed coder, or comparable claims or coding experience
3 years’ experience in health information management or related health care management
A solid working knowledge of CPT, ICD - 9 / 10, and Medicare coding
Ability to prioritize and adapt to a fast - paced frequently changing environment is essential
Ability to formulate independent rationale and document clearly and concisely for a multi - varied audience that has a varying levels of coding expertise
Excellent reading comprehensions skills
An extensive background in medical claims processing, appeals resolution, facility / provider coding experience or reimbursement policy
Knowledge of Medicare Claims processing
Excellent verbal and written communication skills as well as ability to read and interpret documents such as regulations, technical specifications, client requirements and memoranda and procedure documentation manuals routinely available from regulatory agencies

Senior Technical Specialists Resume Examples & Samples

Government service delivery
Public finance reform
Government procurement reform
Anti-corruption and transparency
Basic education, health care, and/or water sanitation and hygiene (WASH)
Master’s degree or higher in governance, public administration, international development or related technical field
10 years professional experience in relevant technical sector, with at least 2 years of experience working in Africa
Strong management skills and excellent interpersonal and written communication skills

Senior Technical Risk Manager Resume Examples & Samples

Assessing and ensuring the effectiveness of commercial information security, technology, and vendor controls in accordance to multi-agency guidance, applicable policy elements and corporate governance
Assisting the front line with effective risk-based decisions to maintain a strong risk culture across the commercial organization
Providing SME support and input to internal IT / vendor audit & regulatory and examinations
Ensuring strong partnership with CML COO and FLU to ensure achievement of vendor / IT-related goals and value
Acquiring a comprehensive understanding of the division technology, information systems and third-party service arrangements utilized to deliver business objectives
Utilizing internal assessments and processes to identify inherent material business or emerging technology risk across the division
Supporting front line by monitoring, evaluating and assessing IT-related and third-party risk
Implementing and improving risk management practices and information security controls in the acquisition, development, and delivery of automated business systems
Maintaining commercial asset inventory - including application and EUDA
Providing project management expertise for complex, technical, and strategic business initiatives, as well as regulatory requirements and actions
Collaborating with key stakeholders and partners to manage program and project execution risk and achieve strategic objectives
Providing knowledge and expertise as directed on the appropriate implementation of internal policy standards and industry best practices
Managing non-compliance / accepted risk and providing issue management assessment, tracking and reporting (GRC Archer)
Maintaining strong knowledge of related industry trends, risks, and best practices – including regulatory bodies
Five or more years of experience with technical risk management and information systems preferably in the banking /financial services industry
In-depth knowledge of regulatory compliance requirements and risk management principles
Proven knowledge of industry standards, including COBIT, NIST, ISO 2700/ 31000, FFIEC, & SEI CERT
Demonstrated interpersonal skills

Senior Technical Communicator Resume Examples & Samples

Through the creation of a high-performance, modular, scalable library of software components
Which are aggregated into blueprints, providing useful services
That are used by the product units in the creation of sellable products
That are part of an integrated suite with value-added innovation from industry research
Develop, maintain, and manage collateral to support the A&A Internal Open Source portal, using Confluence and JIRA
Organize document reviews; edit and proofread those documents for consistency, clarity, and completeness
Enhance and maintain the CSF website using Confluence
Develop an editorial calendar and work to it
Script and develop videos for an internal technical audience
Liaise with the Technical Communications team to ensure Nokia brand and style consistency
Establish and use analytics to analyze website traffic
Bachelors or Masters in Engineering (Telecom, Computer Science or similar) or Business
5+ years working as a technical writer
2+ years of experience working in a technical software environment
Proven technical writing skills, including extraordinary written English skills and a good understanding of information design principles
Proven work experience as a website content manager
Good verbal and interpersonal communication skills and presentation skills
Experience producing professional, internal-facing technical videos
Ability to work effectively in a professional manner with technical engineers, business stakeholders, management, customers and others outside of the organization
Ability to work independently and manage the priorities of multiple stakeholders in a complex environment, with a focus on the delivery of results
Self-motivated, quality-minded, and eager to learn
Excellent website content creation, visual design, and management skills
Strong skills in Word and PowerPoint
Strong skills in Confluence and Jira
Preferred qualifications

Senior Technical Spec Resume Examples & Samples

1) Design, implement, and support advanced and diverse technical solutions that address complex business requirements
2) Provide technical guidance to other technical personnel
3) Manage technical components of projects
4) Participate in setting strategic technology directions for a given business need
5) Evaluate and recommend products and systems in key technology areas relevant to the delivery of services
6) Work cooperatively with technical personnel in other divisions and functions to accomplish enterprise-wide goals
7) Identify and implement process improvements in the architecture and/or infrastructure of existing systems, processes or tools
8) Remain up to date on new and emerging technologies within area of technical expertise and serves as resource to other Baxter employees
1) Bachelor's degree in Computer Science or related field or equivalent experience required, including 7+ years in a technical environment, with experience as the senior technical resource
2) ITIL Foundations Certified (v3) and understands the Service Management Lifecycle
3) Ability to work effectively in a team environment
4) 3+ years of experience in the delivery of technical solutions in a customer facing role
5) Technical expertise and/or breadth in Healthcare IT technologies, such as HL7
6) Ability to understand and assist in evolution and/or integration of Baxter service applications used in the delivery of solutions to external customers
7) 5+ years of experience in TCP/IP and networking concepts
8) 5+ experience in scripting technologies for both web and client environments such as javascript, vbscript, actionscript, etc

Manager Senior Technical Resume Examples & Samples

Manage Propulsion technology strategy and investment plan with inputs from fellows, COE’s, businesses, customers and MPM groups
Direct generation and maintenance of 20+ year strategic plans and annual operating plans for technology supporting propulsion product lines
Manage approximately 12 direct employees Advanced Technology employees
Manage simultaneously approximately 50 programs with 50 M$ per year spend. Technology development programs including requirements, contracts, charters, statement of work, schedule, cost, technical deliverables, programmatic deliverables, resources and risk management
Alignment of new technologies into the Propulsion product development programs using the TRA and IPDS methodology
Program tracking and reporting using scheduling, reporting and financial management tools as appropriate
Direct responsibility for strategy, pursuits, proposals and sales results of external funding for technology aligned with overall technology needs
Participate on Propulsion product management PAC’s (Product Action Committee)
15+ years engineering experience in an aerospace environment and leading multidisciplinary teams
BSE Degree in Engineering or equivalent
US citizen or greencard holder
Specific knowledge and experience in a number of turbine engine technologies ranging from aerodynamics, materials (low and high temperature), manufacturing, thermodynamics, controls, and accessories
Strong demonstrated performance in executing multiple complex projects in a team environment to meet program cost, schedule and technical targets. Solid Program management knowledge including earned value reporting, and experience with computer-based scheduling and reporting tools
Building and leading an effective, high performing cross-functional team
Successful project management methodology ensuring IPDS adherence
Ownership for developing technology roadmap strategies for discriminator technologies aligned with product roadmaps
Experience with government organizations in the pursuit of large externally funded programs
Strong leadership, interpersonal and communication skills in a team environment
Strategic thinking related to how technology strategies can deliver on business results and align with customer value

Senior Technical HIE System Analyst Resume Examples & Samples

Work under the direction of the Manager to provide application solutions for assigned business areas
Perform thorough Data Integration and Systems Analysis to understand and assess current connections between impacted applications and systems
Leading the design of cross functional integration/interopereability projects ; acting as subject matter expert and advocate of the application interoperability to ensure that the delivered solution is the optimal design for the Enterprise and follow industry best practices
Perform SDLC activities including but not limited to requirement gathering, analysis, design, develop, test, and deploy interoperability code & modules to Production
Interact with Business, Developer, QA analysts and external application teams / leadership to ensure deliverables adhere to business and functional requirements
Provide post-implementation and on-going interoperability support
Work on various formats of integration such as HL7, XML, Web Services, Flat files, Health Information Exchange, and IHE Profiles
Troubleshoot, diagnose, and accurately document interoperability problems and their probable causes. Identify root/cause, test, and implement solutions
Interact with business users to understand new business requirements and enhancement requests
Serve liaison role between application technology vendors, internal IS groups, and business users
Actively participate in meetings and make valuable contributions
Perform functional application configuration and configure /run reports at user request
Ensure programs meet business specifications
Adherence to defined standards
Provide work estimates to managers and project managers as requested based on requirements gathered
Customer focus and close alignment with the customers’ business objectives
Ensure efforts to continually improve domain knowledge
Ensure the quality of the deliverables as per the defined defects standards
Document issues with resolutions and share with team members to improve team productivity
Adherence to the defined standards
Provide accurate and timely information and escalates when there are issues
BA or BS degree and advanced degree or coursework preferred and/or other relevant combination of training and experience and industry experience
2-5 years practical experience in providing technical support and maintenance in assigned product preferred
2 plus years Healthcare Industry Integration experience preferred
2 plus years practical level experience in providing Integration/Interoperability support on large and complex projects in Healthcare environment
Strong proficiency in MS Word, Excel, PowerPoint, and Visio
Strong Knowledge of HL7, CCD, Clinical applications, EMR, and Revenue Cycle applications
Working knowledge of databases and tools i.e. SQL Server, web services, XML , CCD, Health Information Exchange ( HIE ), and IHE Profiles preferred
Working knowledge of integrating systems with at least one third-party service vendors such as Ensemble, eGate, Cloverleaf, Corepoint, Mirth Connect, Orion Rhapsody, OpenLink etc…
Ability to work in a diverse, fast paced environment and effectively collaborate across teams
Ability to juggle multiple projects and initiatives simultaneously
Ability to understand impact of new requests or projects to current application interoperability and communicate impact to internal and external teams
Working knowledge of Health Information Exchange, Web Services, CCD, and IHE Profiles
Effective Communication and Presentation skills
Experience or has good understanding of Healthcare rules/regulations and workflow for interoperability between Clinical and Financial applications across multi-facility Healthcare settings
Team player who will work across the organization and company to continue improving the way we serve our customers
Working knowledge of developing SQL Scripts

Senior Technical Brokerage Manager Resume Examples & Samples

Definition and Implementation of the Operating Model to support the Proposition
Definition and ownership of process flows and procedures required to underpin the Operating Model
Solution design and sign off of all Business Solution Documents (BSDs)
Definition and ongoing ownership of all operational controls required to ensure the business has adequate controls in
Proven Brokerage Operations Management Experience
Experience of working with Retail Clients is desirable
Working knowledge of the following asset classes; Equity/Fixed Income/ETF/Investment Trusts
Ability to build business & commercial cases
Computer literate with strong Excel, PowerPoint, Word and Outlook skills
Self-starter with a dynamic “can do” attitude with a strong desire to make things happen
Strong attention to detail and be able to work effectively during pressure periods prioritising multiple tasks
Strong and effective communicator at all levels
Good team worker sharing knowledge effectively and showing a flexible work approach
Experience of participating in projects and procedural enhancements
Ability to “think on your feet” and develop innovative and effective solutions to problems
Delivers results: Takes ownership for delivery, Effective delegation
Initiating and adapting to change: Process improvements
Stakeholder/Customer Management
Influencing and Negotiation

Senior Technical Supp Analyst Resume Examples & Samples

Respond to and resolve all customer inquiries (via phone, e-mail, WebEx)
Communicate in a courteous and professional manner that inspires confidence in your ability to troubleshoot and resolve issues
Act as a resource of knowledge in your area(s) of expertise, whether it is a BMC Module, solution knowledge, or other experience
Bachelor’s Degree (BE/B.Tech/BCA/MCA/B.Sc) with 5+ years of hands-on experience in IT. Minimum of 3+ years working directly on Technical Support Role
VMware / Virtualization (VM Hypervisors, template based provisioning, VM administration)
OS fundamentals (Unix/Linux/Windows)
Troubleshooting Techniques (Performance troubleshooting, reliability, log analysis)

Senior Technical Service Technologist Resume Examples & Samples

Providing technical expertise and support to customers for a broad range of food & beverage applications. Demonstrating knowledge of the company’s technologies and their applications in customers’ products via phone/e-mail, face-to-face meetings, presentations, and at trade shows
Identifying how customers can enhance and expand their product offerings by using Ingredion’s technologies and solutions. Developing and maintaining superior working relationships with key technical individuals and other customer decision makers
Supporting the development and execution of our Innovation Product growth plans at customers
Designing and implementing new product technologies for customers and internal clients
Utilizing project management skills and knowledge management tools to bring the best solutions to customers and manage & prioritize work. Executing work packages and project plans and understanding project priorities and workload to balance multiple demands and deliver projects on time
Promoting our ingredients and capabilities through article contributions (media), speaking engagements, and external presentations (events, trade organization educational sessions, etc.)
Developing and conducting trainings for customers and our US/Canada Go-To-Market Team
BS/MS in Food Science/Food Engineering or other related discipline with 3 to 5+ years of experience in the food and beverage industry. Beverage and Emulsion & Encapsulation experience is a plus
Demonstrated experience of creative, hands-on concept development and formulation using laboratory and/or pilot plant equipment
Demonstrated project management skills and experience in executing work and delivering projects on time. Understanding of how project plans and priorities are set
Knowledge of Lean Six Sigma and statistical data analysis preferred
Excellent verbal and written communication skills (technical reports for internal and external distribution, presentations, etc.)
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project, etc.)
Ability to travel 35-40% of the time

Senior Technical Product Managers Resume Examples & Samples

LI-NOWRAP
Managing chartered deliverables for IAM efforts using Oracle Identity management (OIM) platform, SQL and MS Visio to senior management and sponsors
Serving as product manager for access compliance and auditing related IAM initiatives which include User Access Revalidation (UAR) , aggregated off-boarding, departmental transfer, user onboarding and audited access request workflow solutions, and deploying them to the user community
Demonstrating IAM products to user community via product demo, UAT and detailed technical/functional documentation
Serving as owner of all new identity and access analysis-related artifacts, including business processes, use cases, and business and functional requirements using JIRA software for tracking and managing user stories
Integrating OIM solution with endpoints, targets and trusted sources such as DB applications, Active directory (LDAP), UNIX, and Windows; and analyzing standard or custom connectors extract/ collect access data
Communicating and collaborating with stakeholders for building IAM product/service roadmap, release planning, and sprint planning
Process driven service management support team, using best practice methodologies (ITIL)
2 years of Oracle IDM suite, with a focus on OIM, PL/SQL, FTP, and LDAP; and,
2 years as a support analyst in a large IT company environment or a product development company with domain knowledge of access management, compliance & auditing
Apply online at www.visa.com and reference job number 170134

Senior Technical Development Engineer Resume Examples & Samples

Continuously develop engineering capability and knowledge of processes and equipment to drive a continuous improvement mindset
Lead and manage the introduction of new technologies to improve processes in line with business requirements
Provide technical and process engineering support for both wet end processes, product isolation and drying and product particle size reduction as required
Lead/support troubleshooting activities
Manage the required engineering changes in ones area of responsibility. Provide technical review and approval of engineering changes across the site including technical, quality and safety assessments
Lead/participate in rigorous technical risk assessments for plant changes/product introduction
Lead/contribute to the resolution of technical investigations on plant
Support process and equipment validation activities on plant
Lead/support the completion of critical safety assessments for plant changes, process changes and new product introduction
Work closely with the operations team on all aspects of production and production support including process start-up, routine production, and product change-over
Actively participate or lead and coordinate the Technology Transfer process from R&D or other sites
Lead/support the completion of assessments of new business opportunities
Provide technical support for Capital engineering projects relating to NCE’s, existing products, and major process re-development
Manage, as required, a team of engineers for delivery of high quality customer service to achieve all site targets and metrics
Manage, as required, the personal develop plan for all direct reports
Perform duties in a compliant manner and behave in accordance with site SOP’s, GSK EHS standards and guidelines and relevant legal requirements
Engineering change controls, validation documentation and batch documentation
Read and understand Standard Operation Procedures applicable to role
Report all accidents, incidents and any EHS issues using the appropriate process /system to your line manager or, if required, the Occupational Health Advisor
Be aware of the impact of your job activities on EHS issues
Ensure all engineering changes made have safety considerations and best practices as core attributes
Ensure Basis of Safety files are available and up to date for processes
Participate fully in our site’s quality initiatives and ensure that all relevant quality standards are adhered to
Maintain GMP standards where appropriate to your role
Attend training and complete assessments as required
Ensure Quality and GMP are at the forefront of changes proposed

Senior Technical Solutions Manager Resume Examples & Samples

Developing customer “partnerships” within the Americas through Platinum Swine research facilities, including being involved in customer research initiatives and nutrition solutions that impact their business, resulting in expanded market share for DSM/NA
Capturing the customers’ research vision in order to keep ANH in the forefront on value-linked product innovations and ANH focused on fulfilling its strategic mission to develop new products
Designing, monitoring, analyzing and reporting on research and clinical studies, all focused on strengthening customer relationships and the ongoing search for new products
Playing a key role in designing and establishing the DSM/NA Application Center
Executing a role as the Company’s research ambassador through involvement in industry and university working committees to forward the pursuit of cutting edge research ensuring DSM/NA is playing a leadership role in these endeavors
Working with DSM Technical Support personal to create product value for existing products by developing new markets and differentiating DNP products from competitive commodity products

Senior Technical Service & Development Resume Examples & Samples

Identifying project opportunities based on customer and market needs
Translating identified needs into product and application development opportunities
Developing and implementing new products, applications and technologies
Recognizes and defines technology problems, boundaries, and impact within the area of accountability. Applies knowledge, solves challenging problems, proposed innovative alternatives, removes defects and variation and continuously improves existing products
Develops in-depth understanding of the competitive environment. Creates innovative solutions and applications in response to changing market conditions
Consistently applies the scientific method to solve technical problems. Understands the connections of the scientific methods
Proactively identifies risks with solutions and develops action plan to mitigate. Proposes new approaches to solve problems
Leads technical subteams and defines scope of the larger project space
Provide support and guidance to technologists
Modifies communication appropriately to both internal and external audiences
Provide differentiated technical solutions by demonstrating strong link between Dow technologies and value in customer applications. Communicates results and impact of projects with sense of urgency to influence decision within the business and with the customer based on value
Use understanding of the customer to define projects that deliver solutions to customer and market meet through technical solutions
Develop understanding of market/industry dynamics and develop a technical strategy to capitalize on customer needs
Provides effective TS&D to numerous accounts for the business and responds to technical questions of customers and other Dow/market-facing businesses
Understand and follow appropriate EH&S standards, policies and procedures applicable to their job. Lead by example in the area of safety behaviors by promoting safe work habits
More than 5 years of experience on Packaging industry mainly on production processes and packaging Technologies. It required Knowledge of polymers and/or polymer fabrication technologies, gained through a university level education in Polymer Material Science, Fabrication Technology or Engineering, or closely related fields
Mobile and able to travel approximately 20 to 40% of the time, essentially within Latin America
Ability to work independently and drive projects to completion
Ability to successfully partner with team members and stakeholders (sales, marketing, TS&D, R&D, regulatory, product stewards, etc) from multiple backgrounds
Strong knowledge of material creation process, raw material/product registration process, industry EH&S requirements

Senior Technical Documentation Specialist Resume Examples & Samples

Design and implement comprehensive documentation solutions to support product releases
Provide thought-leadership on the design and implementation of technical documentation solutions
Evaluate Pega software products and provide feedback to improve internal functions and usability
Become well-versed in the architecture, design, and implementation features of Pega software products
Identify and make recommendations for process and tool improvements that increase the efficiency and productivity of the technical documentation team
7+ years of relevant experience

Senior Technical Documentation Specialist Resume Examples & Samples

Experience creating outstanding user-focused, task-based documentation
Familiarity working in structured content management systems
Experience utilizing authoring tools such as MadCap Flare is a plus
Ability to think creatively and strategically
An avid focus on achieving outcomes with an excellent attention to detail
First-rate time management and organization skills
Experience creating outstanding user-focused documentation

Senior Technical Project Engineer Resume Examples & Samples

Develops a project schedule and communicates with the customer to ensure expectations are being met. Direct engagement with the customer internal manufacturing facilities and third party vendors. (Project Planning)
4-6 years of experience
Good Knowledge of Schneider product & software

Senior Technical Business Systems Analyst Resume Examples & Samples

Experience working with and configuring application servers, such as Apache Tomcat
Knowledge of SGML, HTML, and XML data structures
Software development experience with Java, JavaScript or XSLT
Agile/Scrum experience

Senior Technical Resume Examples & Samples

Clean Energy
Energy Investment
Biodiversity and forestry
Institutional development and capacity building
Coastal resource management
Water and sanitation
Environmental law
Public-private partnerships
Sustainable fishing
Climate change adaptation
Disaster management
Environmental policy
Monitoring and Evaluation
Serve as senior technical advisor on one of several potential forthcoming projects. Provide appropriate technical leadership in accordance with the project’s SOW
Contribute to the implementation of a sustainable strategic vision with the project team, including the Chief of Party
Liaise with requisite actors from national and local governments and the private sector to accomplish project goals
Write necessary project reports and contribute to other written deliverables
Bachelor's degree in a relevant field; advanced degree preferred
Minimum 5-10 years of professional experience relevant for the successful implementation of environmental programs
Reputation for professional excellence (as evidenced by references and achievements)
Professional proficiency in English required

Senior Technical Business Intelligence Analyst Resume Examples & Samples

Ability to work with large datasets to extract usable information Experience with accessing data stored in Oracle, PostgreSQL, or other RDBMS
Experience with accessing data stored Cassandra, HBase, or other NoSQL databases is a plus
Hands-on experience in manipulating structured dataset and creating OLAP databases
Hands-on experience in writing scripts to automate ETL process using python, perl, or shell scripts
Hands-on experience in munging semi-structured dataset, such as XML and JSON, and converting into OLAP databases
Experience using R, SAS, SPSS, or other statistical packages for analyzing large data sets is a plus
Attention to detail, data accuracy, and quality of output
Ability to communicate effectively, both written and verbal, with technical and non-technical teams
Tableau Server experience is a plus

Senior Technical Product Analyst Resume Examples & Samples

Participate in event storming events to dive deep into the product epic(s) and create stories and acceptance criteria using a Gherkin syntax framework
Answer questions from engineers, clarifies requirements, etc
Strong technical skills with experience in ecommerce technology
Be a team player with excellent communication, presentation and organizational skills
3+ years prior experience as an agile product analyst role
Technical knowledge in Java or .Net or Scala, REST, Kafka, Cassandra, Hadoop, Impala, Spark, latest user interface technologies, etc. is helpful
Strong knowledge of agile development practices, methodologies and tools (e.g. Jira, Rally)
2+ years of experience in building applications in ecommerce (e.g. catalog, inventory, pricing, payment)
Recent experience with enterprise software delivered as SaaS/Cloud
Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities
BA/BS in a Quantitative Discipline, preferably Computer Science or Information Systems

Senior Technical Infrastructure Manager Resume Examples & Samples

Engage on strategic IS (Information Systems) transformation program streams to contribute on architecture and technical topics
In his/her engagements: Understand the goals and priorities of the IS programs with sound awareness of business processes & ecosystem of underlying applications,
Work on multiple projects simultaneously to design and recommend solutions comprising of architecture consisting of multi-technology stacks (Windows, UNIX, SAN, NAS and Backup)
Collaborate effectively with global project & program managers to highlight the architecture or technical risks/challenges and propose solutions to overcome the same
Contribute and lead the global architecture studies in the context of business and industry trends to propose enhancements to organization standards
OS: Windows, UNIX (Linux – RedHat, CentOs), Ubuntu
H/W: HP, DELL, EMC, NetApp
SAN/NAS: EMC, NetApp
N/w: Routes, Switches and Firewalls
Open stack, Open ware tools
Scripting: Python / Power shell
Architecture and design tools
Developing RFPs
Budget
Knowledge of Incident management
Knowledge of Change management
Understanding of Problem management
Understanding of Capacity planning
Knowledge of ITIL Frame Work

Senior Technical Product Engineer Resume Examples & Samples

Develop requirements for North America specific driver assistance systems functions
Design test procedures and organize test drives throughout US and Canada
Analyze test results, determine root cause, and report bugs in a timely manner in the proper format
Establish milestones, monitor progress and report status regularly and accurately
Create and maintain supporting documents and presentations as necessary
Identify new features for future vehicle models and conduct competitor benchmarks
Manage logistics that include (but are not limited to) vehicle transport, hardware shipment, travel etc
Other ERL activities including exploration of new innovations and capture of intellectual property
Strong programming skills, strong IT background
Product Definition
Experience with processing large amounts of data on clusters in the cloud, GPU clusters etc
Experience in a regulated industries such as automotive, aerospace, medical devices etc
8+ years in machine learning, 2+ years in deep learning

Senior Technical Team Member Resume Examples & Samples

Diversity of people: Diversity of thought driving collective innovation
Http://www.ibm.com/ibm/responsibility/initiatives.html
At least 5 years Java, Agile development experience with any of the following: Hadoop, C2S, Testing, Dev/Ops, Pentaho, BigMatch, BigInsights,
Understanding of the software development life cycle (SDLC)

Senior Technical Supp Analyst Resume Examples & Samples

Respond to and resolve all customer inquiries (via phone, e-mail, web)
In-depth knowledge on SAP BO/BI
Knowledge and understanding of Database Administration, Oracle, SQL, DB2 etc
Exceptional trouble shooting ability
Knowledge of Remedy ITSM Applications like Incident, Problem, Change, Service Request Management
Good concepts on Application workflow – should have an understanding of workflow concept
BS degree in Computer Systems or related technical field OR equivalent experience in programming software for systems and/or applications
Special Considerations
Weekend and holiday work may be required

Senior Technical Speacialist Resume Examples & Samples

Supports complex troubleshooting efforts that cross multiple platforms and technical disciplines
Supports team to address business needs and deliver technical solutions
Implements standard patterns and solutions to increase design and implementation efficiency
Assimilate information and requirements from a variety of sources into one comprehensive view
Strong communication skills and ability to interact with external teams, business partners and stakeholders
Ability to learn & analyze complex, interconnected business processes / systems
Ability to translate requirements into technical specs for core IT teams to figure out how we are going to reach a solution
Ability to manage multiple tasks / projects in a fast-paced and changing environment
Focus on reuse, scalability, resilience and performance of the solution
Identify technical obstacles early and work closely with teams to find creative solutions
Educate team members on capabilities and constraints of technology platforms
Consistently share best practices and improve processes within and across sprint teams

G Senior Technical Leader Resume Examples & Samples

Splits requirements and break down to executable user story level
Leads/participates in development work, including design, coding, testing and integration, trouble shooting
Masters whole own sub-domain knowledge, review code or test case to guarantee code quality

Senior Technical Solutions Analyst Resume Examples & Samples

Leading efforts for new software selection including development of RFI/RFP, review and evaluation of commercial off the shelf (COTS) software products, lead Proof of Concepts, and development of evaluation matrix through final recommendation
Leading requirements process including: development, prioritization, testing and traceability through the life of the project
Actively scanning and evaluating relevant new technologies which drive standardization and reduction of complexity within the enterprise

Senior Technical Evangelist Resume Examples & Samples

Assess, analyze, and document end- user training needs
Facilitate training courses for our CMNA, CMNO, and Meraki Masters training programs, among others
Create, review, and evolve training materials and documentation
Configure and maintain internal lab infrastructures used for training programs
Serve as a senior technical resource for the Technical Evangelist team
Comprehensive technical expertise in the following areas
Designing and troubleshooting networking solutions including routing, switching, security, SD-WAN, communications, and wireless
Microsoft server and Active Directory management
VMWare implementations including but not limited to clustered vSphere ESXi hypervisor servers and vCenter Server environments
Experience with Cisco overlay and security products with a specific focus on Cisco’s Identity Services Engine
Demonstrated advanced project management and technical content creation skills
Ability to translate complex topics into simple and clear explanations
Experience working on cross-functional teams and facilitating successful project outcomes
Assured and articulate public speaking skills in front of large and diverse technical audiences

Senior Technical Professional Resume Examples & Samples

Working a 58 hour week
Hands-on experience with TOSTR program or similar program
Proficient Microsoft Office suit application specially MS Excel
Proficient oral and written communication
Ability to read technical drawings such as; P&ID, Isometrics, electrical single line drawings, block drawings and etc
Knowledge of database structure and functionality

100

Senior Technical Authority Resume Examples & Samples

Act as the Professional Head of Signalling for HICSE
Ensuring that HICSE systems and products and project delivery meet the relevant Signalling requirements
Provide technical guidance to clients and employees ensuring they are up to date with standards, industry initiatives, new developments and emerging thinking
Assist in industry, business development and marketing activities
Advising signalling related matters in connection with long term strategy and future product feasibility
Line Management responsibility as required
Working with the project leaders and customers to advise project technical requirements and test specifications
Providing guidance on (and practical contributions to) the design of electronic interlocking, and on the implementation of relay interlocking using modern technologies
Assessing systems and products to ensure compliance with requirements and readiness for delivery
Maintaining up to date railway signalling knowledge and awareness, and sharing this, both formally and informally, throughout the company
Improve engineering process and reduction of the risk profile of engineering activities and products
Oversee the maintenance and application of current engineering process and the development and implementation of improved engineering process to minimise risk exposure
Excellent knowledge of signalling design principles in the UK and overseas
Excellent knowledge of the design, implementation and use of electronic interlocking (including SSI,Smartlock, Westlock); their data structures and modes of operation
Excellent knowledge of the design, implementation and use of Free-Wired and Geographical Relay Interlocking
Working knowledge of railway traffic operation, particularly signalling control centres
Working knowledge of signalling control system design including ARS (TMS)
Practical experience of the IRSE Licensing Scheme and its application within the UK rail industry

101

Senior Technical Professional Resume Examples & Samples

Mechanical design engineering which includes experience in Mechanical Downhole Equipment
Experience in design Reliability, Project and cost Management
Experience in design for manufacturability, machining process, plastic injection, and assembly process
Understanding materials specifications, requirements, test reports for sour service steel, carbon steel and aluminum
Solid Modeling & Drafting software such as SolidWorks, Auto-CAD, Matrix
API standards and material selection
Premium Threads performance

102

Senior Technical Communicator Resume Examples & Samples

Write labeling content for medical device software or hardware under development by utilizing design documents, labeling requirement specifications, prototypes, wireframes, or user interface simulators to organize and present information and data in an effective and aesthetically pleasing manner appropriate for the audience and that conforms to requirements
Define the format / layout of technical communications labeling content for medical device labeling in accordance with human factor / user requirements, and internal Baxter corporate graphic standards and by creating concepts, illustrations, and sample layouts based on the corporate graphic standards, page layout and graphic design principles, and esthetic design concepts
Edit and provide artistic and technical input and editorial changes on technical labeling materials created by others to ensure technical accuracy, clear communications, appropriate presentation of information and layout, and to determine whether the information is appropriate for the audience and conforms to requirements
Coordinate language translations activities and facilitate the review and approval of translations
Coordinate the review and approval of labeling content within project deadlines and in accordance with procedural and process requirements
Communicate with a multi-functional group of subject matter experts to ensure that product functionality, manufacturing, service and user issues are incorporated into the resulting labeling content/materials
Support product development and lifecycle management (PDLM) by participating as core team member on various product development programs and/or PCT projects; and serve as labeling project manager for projects, as needed
Develop, write, and implement training materials, labeling standards, templates, and style sheets as needed that can be shared and readily followed by technical labeling designers
Ability to support global facilities/entities
Expert in GDP, ability to maintain clear traceability with multiple revisions/versions
Analytical, detail-oriented, thorough, accurate
Ability to work both independently and on a team
Ability to handle complex or multiple projects with multiple priorities
Expert in Page/Book structuring and layout fundamentals
Exceptional organizational and time management skills
Excellent interpersonal, communication, influencing, and problem solving skills
Fluent in English (both written and verbal)
Bachelor’s degree in English, technical communications or a related communications field
3 – 5 years’ experience in writing technical publications - preferably for device hardware and software
2 or more years of experience with electronic publishing, production design, printing, photography, and page layout
Ability to extract information from subject matter experts, technical documents, test data, and convert it into the appropriate technical communications content for the intended audience
Expert with Adobe Framemaker and proficient with Adobe Illustrator, Adobe Acrobat, Microsoft Office, Windows
1-2 years of experience Editing and proofreading experience with ability to read and understand blueprints and wiring diagrams
Must be able to work effectively in a fast paced, customer and results oriented environment, while maintaining quality, attention to detail, and a professional team player attitude
Ability to effectively handle complex or multiple major projects with multiple priorities and tasks concurrently
Excellent communication skills (written and verbal) with demonstrated technical writing competency

103

Senior.technical Acct Mgr Custops Resume Examples & Samples

5-7 years’ experience in technical support customer contact position or customer advocacy role. Experience and working knowledge of the financial institutions we serve and compliance/regulations that apply are desired
Must have strong customer relationship management skills and be able to build strong working relationships, lead efforts, manage the account, and earn the trust and confidence of clients
VMS/IP/FTP/MS-DOS/ Microsoft .NET/ SQL and MY SQL database/ HTML/ XML/ Working knowledge of MS Networking
Demonstrated ability to solve complex technical issues requiring in-depth research and analysis
Willingness and ability to travel to domestic and international customer sites
PMP certification a plus

104

Senior Technical Change Manager Resume Examples & Samples

Evolve, innovate, and update the Change Management Strategy, Policy, Processes and Tools to drive adoption and compliance
Build and mature methods, processes and tools to support change management services
Lead a variety of change management assessments, mitigate strategies, and work with internal stakeholders to assign monitoring responsibility
Interpret risk and compliance requirements and translate into actionable and sustainable implementations
Coordinate efforts with other specialists such as release management, business continuity, and risk
Conduct impact analyses, assess change readiness and identify key stakeholders
Define and measure success metrics and monitor change progress
Provide input, document requirements, and support the design and delivery of training programs
Hands on experience working with ticketing and workflow tools (Such as JIRA, ServiceNow, Remedy)
A solid understanding of how technology changes are executed in both colocation and cloud environments and people's roles in managing change
Experience and knowledge of change management principles, methodologies, tools, and human factors
Must be able to execute in a fast-paced and dynamic environment while balancing multiple priorities and be pragmatic and professional in nature and resilient under pressure
Must possess excellent verbal, written, and interpersonal communication skills and can (a) convey a message in a clear and concise manner with all levels of an organization, and (b) explain complicated concepts to technical and non-technical stakeholders
Excellent project management and organizational skills with the ability to meet deadlines and quickly establish clear priorities
Ability to grasp complex issues quickly and have strong critical thinking, analytical skills, and problem-solving skills with a high attention to detail and accuracy
Self-starter with the ability to work proactively with minimal oversight and able to manage and efficiently prioritize multiple assignments
In-depth knowledge of AWS and other public and private cloud infrastructure is recommended
Understanding of controls within financial services
Software release management & continuous integration

105

Manager Senior Technical Service Resume Examples & Samples

Minimum Bachelors degree in Management, Engineering, Business or Technical Discipline
Minimum 5 years of leadership and/ or people management experience
Minimum 10 years of experience in Aerospace business
Strong situational leadership skills with proven experience of leading teams and projects through different environments
Bias for action, driven by speed and prioritizing to get results fast and right
A technical mindset while being an effective communicator
Broad avionic and electrical system and product knowledge is desirable
Direct experience in aerospace customer support team is highly desired
Knowledge Management System Utilization (SFDC, Spotlight, Avaya System)
Experience in managing remote workforce
Ability to think creatively
Ability to lead and energize teams
Demonstrated ability to be influential with diverse internal and external customers
Proven track record in demonstrating customer satisfaction skills with high visibility customers
Ability to make decisions under pressure, adaptability to change and strong analytical skills

106

Senior Technical Service & Development Engineer Resume Examples & Samples

Identification of target application areas based on business input, market understanding and performance characterization
Working together with R&D/TS&D and commercial teams, and channel partners to develop products and solutions that meet customer end user requirements
Promoting the new and existing specialty products and solutions to strategic customers
Building strategic customer partnership and drive the innovation growth in the focus regions
Conducting customer projects and driving projects moving forward to success
Development of deep knowledge around Specialty Chemicals performance centered on characterization of fundamental properties and the link between these properties and end user applications
Leading projects in the context of six sigma project management
Document key project measurements and learning experiences
Bachelor degree or above in Chemistry, Polymer Sciences, and related majors
At least 5 years of significant professional experience in an area that deals with applications development on lubricants, metal working fluids, lubricant & fuel additives, etc
Good understanding on specialty chemicals including lubricant base oils & functional additives, oxygenated solvents, amines, polyglycols, surfactants, etc
The experience in other applications including textiles, pulp & paper, cleaning, heat transfer fluids, etc., would be a plus
Excellent project management skill
Goal-oriented, self motivated, proactive, fast learning and passion for new technologies
Have interests in new application exploration
Multicultural background or experience is desired
Able to work in a team as well as independently
This position will be based in Singapore, and will require around 50% of time on travel, typically to customers located in South East Asia

107

Senior Technical Professional Resume Examples & Samples

Four-year architectural or interior design degree; completion of five or six-year architectural or dual degree program preferred
Minimum of five years total professional experience; experience in all phases of project work including preparation of conceptual, schematic, design development, and construction documents and supporting materials
Demonstrates practical knowledge of building materials, detailing, construction techniques, building systems selection, related engineering principles, sustainability strategies and building codes
Demonstrates proficiency in AutoCAD and/or Revit, word processing, presentation programs like PowerPoint and spreadsheet programs
Demonstrates expertise in digital modeling and rendering programs, and Photoshop etc
Develops thorough understanding of design philosophy of projects and provides major input in developing a design and building performance strategy relative to assigned task or area of responsibility and can effectively convey this to assigned team members when appropriate

108

Senior Technical Asset Management Specialist Resume Examples & Samples

Five years airline, lessor or heavy maintenance experience
Two years project management experience
Knowledge of aircraft maintenance programs & maintenance planning
Results-oriented with demonstrated ability to deliver on time and within budget
Strengths in risk assessment, decision making & commercial judgment
Numerically competent, able to consider technical issues in business context
Capable of interpreting and applying contracts and contributing to their drafting
Negotiation & influencing skills & ability to reach win-win compromises
Strong teamwork skills in addition to ability to self-direct & work alone
Proficient in standard software suites & adept at using bespoke software
High levels of integrity & trustworthiness
Excellent organization and communication skills
Experience in process streamlining
Additional languages a positive
This position requires candidates to be able to travel both domestically and internationally. This travel will typically be cyclical and can be extensive up to 50% of the time due to business needs
This position requires at least five years of experience working in the aviation industry
Candidates with a Technical Bachelor's degree are preferred
Experience managing external relationships is preferred
Experience in contract negotiation is preferred
Experience in interpreting and applying contracts is preferred
Candidates who speak more than one language with fluency are preferred
Candidates with formal training in Project Management are preferred
Experience working for airlines, aircraft lessors, and or heavy maintenance organizations is preferred

109

Boomi Senior Technical Alliance Manager Resume Examples & Samples

Be the technology thought leader and technical lead for the Technology Alliances business
Gain a general understanding of market drivers and dynamics that effect the partner’s target markets and the position Boomi can play within them
Initiate, develop, and own long-term relationships with technically-focused staff at partner organizations, in support of Boomi’s business goals with partners
Support the development and execution of partnership strategies and initiatives—including performing discovery, needs gathering, and requirements analysis through prospects, partners, and customers
Develop rich understanding of and ability to articulate key competitive value propositions for Boomi over competitors in target markets
Lead the internal/external execution of technically-focused initiatives
Lead and own technology evangelism across Technology Alliance partnerships
Work across the Boomi business to garner the appropriate resources: people; collateral; positioning; use cases; best practices; etc. to ensure alliance technical objectives are being met
Collaborate with Product, Product Marketing and R&D pertaining to product enhancements, new solutions or functionality specific for Technology Alliances
Discover, develop, and document use cases and customer success for internal/external consumption
Build and maintain hands-on skills with Boomi and priority partner platforms to design reference architectures; design and execute solution demos, PoC’s and targeted partner certifications
Showcase Boomi technology through events and social media such as speaking at conferences, through webinars, recorded videos
Support sales enablement and opportunities in the field; prioritize and report on engagements; document sales engagements in CRM solution

110

Senior Technical Engineering Analyst Resume Examples & Samples

Minimum of six years of experience in a technical environment as an analyst, support engineer, or project lead
Associate’s or Bachelor’s degree preferred
Experience with Payment or Card Transaction Processing
FIS Connex on IBM knowledge a plus
IBM zOS mainframe experience
Thorough knowledge of applicable applications (and those that interact); strong knowledge of other JHA products
Ability to troubleshoot software, hardware and networking issues. Strong knowledge of SQL, remoting and operating systems
Includes all appropriate departments to facilitate a successful resolution to any client issues
Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Creates defect records on all reported issues with supporting files and examples for development to create code fixes
Documents job related procedures
Provides mentoring/training to less experienced peers
Bids and completes Customer Work Requests submitted by customers to the department and company standards
Maintains and enforces departmental standards. Directs and organizes the efforts of other technical support personnel on special projects
May be involved in customer installations, upgrades and training

111

Senior Technical Sponsorship Manager Resume Examples & Samples

Responsible for managing technical projects with vendors and internal development teams by monitoring the project scope and delivering technical details in order to launch a successful project within scope and on deadline
Spearhead integration/collaboration efforts with internal and matrixed departments including but not limited to product, technology, sports data, digital ads and quality assurance to determine operational plans and requirements including feature upgrades and sponsorship integration
Documents and communicates to all stakeholders (including Sales team) the identification and mitigation of risks associated with projects, especially when timelines need to be adjusted
Project and Operations management including reviewing all creative and technical deliverables to ensure all work remains in scope and managing project communication, documenting issues and changes that impact the project timelines to properly manage client expectation
Responsible for the larger project process maintenance and enforcement from ideation to execution, including evaluating proposed sponsorship packages and their implementations and leading proof of concept efforts with Product and Sales teams

112

Senior Technical Supp Analyst Resume Examples & Samples

Provide support to our customers and partners while being an advocate for their requests
Maintain ownership and follow through consistently on communication of all Support Issues
Continually increase your knowledge of the BMC product suite and other related technologies
Understand and abide by escalation procedures and interdepartmental policies
Act as an internal resource for the Technical Support Department by increasing the knowledge of the department based on your area(s) of expertise, whether it is an BMC Module, solution knowledge, or other experience
Perform job requirements on a daily basis with a high level of autonomy
Develop a high level of skill using our internal resources
Exhibit strong documentation skills
Experience in AR Server platform is must
Experience in one or more modules of ITSM like Incident /Change/ Problem /Knowledge etc is must
Experience required in My IT / Smart IT or Smart Reporting
Fundamental understanding of a Windows and LINUX-based operating system is required
Bachelor’s Degree (BE/B.Tech/BCA/MCA/B.Sc)
4+ years of hands-on experience in IT
Minimum of 2+ years working directly as Technical Support Role

113

Senior Technical Product Analyst Resume Examples & Samples

Minimum of 6 years’ experience as Product Manager/Analyst or Specialist
Demonstrable experience and knowledge of payment networks and processors including credit card, ACH and check
Demonstrable experience working with 3rd party payment vendors and oversight of 3rd party vendor integration products
Enterprise-level program experience
Assists with designing, modifying and managing activities for the product or group of products from product definition and planning through production and release
Assists as a central resource with design, process, test, quality and marketing as the product(s) move to completion and release
Collaborates with Technical Product Management to tracks statistics of product adoption by customers and translates feedback into enhancement recommendations
Assists in completing a smooth turnover of new capabilities and enhancements to the implementation or support organizations that includes planning, training and hand off
Engage in activities such as requirements definition, compliance review, pricing recommendations, distribution strategies, training, and communications, in partnership with JHA corporate and division personnel
Establishes and interacts with user community (e.g., focus groups, ESP, customer fact finding, etc.)
Assists Technical Product Manager(s) in creating and maintaining product vision/roadmap documents and presentations
Participates in the rollout of marketing plans/campaigns
Works with Sales Acceptance Management (SAM) to create alpha and beta program definition and coordinates execution
Assists Technical Product Manager(s) in creating sales tool kits and standard demonstrations (and occasional participation in customer demonstrations)
Provides demonstration training to Sales
Under direction and supervision of the Technical Product Manager, assists in investigating the application of new technologies and industry trends to product management activities
Ensures that products meet specifications and quality goals
May assist less experience peers

114

Senior Technical BA Resume Examples & Samples

Good experience of business and data analysis within Retail Banking
Experience of regulatory projects within Retail Banking
Good knowledge of Retail Banking products
Experience of requirements gathering and analysis, and high level solution design
Ability to present complex analytical concepts to all levels of the business
Ability to determine, develop and document data requirements, modeling assumptions and model results
Experience of working with large volumes of data
Skilled in data manipulation analysis using SQL, Excel, and / or Access
Ability to apply a consultative approach utilizing strong interpersonal skills to interact with all level of people of the organization
Experience of workshop facilitation and client presentations

115

Senior Technical Test Analyst Resume Examples & Samples

Utilizes software coding language and automation tools to create scripts in a dynamic and fast paced environment. Develop and maintain robust frameworks providing the foundation to allow iterative development enhancing our automation testing capabilities
Work with QA leadership and colleagues to define process, strategy and metrics associated with automation
Work with the Development team to capture and reuse automated Unit Test Cases, Test Stubs and Drivers, and other Development test objects
Provide technical guidance to junior-level test engineers and/or test technicians assigned to assist the Test Automation Engineer and broader technical support to the organization as needed
5 or more years – Preferred
Solid understanding of object oriented programming, design and debugging skills
Experience with automation of web applications using software tools (e.g. Selenium, Unified Functional Testing, etc.)
Ability to create and maintain scripts using the programming language of the testing tool selected (C#, Java, SQL, etc.), including developing functions, adding control flow logic, loops etc
Experience as a thought leader in defining and optimizing the QA process, especially, from QA automation perspective
Excellent understanding of software design techniques
Experience of source control systems and configuration management (e.g. GIT, SVN, Team Foundation Server, etc.)
Basic level knowledge of XML and RDBMS concepts
Experience in Agile development methodologies preferable
Supplemental education or certifications in software testing tools or test automation tools
Demonstrated logic and analytical ability
Attention to detail and desire for accuracy
Jenkins/TeamCity knowledge
Behavior Driven Development (BDD) Knowledge
HP Unified Functional Testing Scripting
C# or Visual Studio
Java/J2ee development experience
HP Application Lifecycle Management

116

Senior Technical Supp Analyst Resume Examples & Samples

Experience in integrating with various external systems using plugins/HTTP/REST/webservice/CLI/API calls
Experience with MS SQL, MySQL, Oracle SQL, application web servers like Tomcat
Exposure in XML and XML query language like XPATH, XSLT
Exposure to VMware vSphere, management of hosts, clusters and VMs
Familiarity with networked/distributed computing environment concepts
Familiarize to public clouds services like, AWS, Azure preferred

117

Manager Senior Technical Systems Resume Examples & Samples

The Sr. Technical Manager will be responsible for managing resources and all technical aspects for Avionics programs along with its relationship with customers
Create and maintain ideas work sheets through ideation sessions
Advance ideas to prototype, to programs and to product introduction quickly
Create MRR, TRR, GSF for the team
Maintain existing benches, LRUs for use by the programs
Planning all aspects of engineering work scope working with the COE involved if applicable, define and get approval for QEs and finalize plans by creating effective MOS, MAT/EOC demand, IMS etc
Support project execution within budget, schedule and escalating as necessary
Tailoring the process for a lean execution and cycle time reduction
Coordinating with the appropriate business segment leaders and functional leaders within the group and external organizations like the FAA, PMO, PP&C to ensure proper budget, schedule and technical direction and realistic staffing/budget estimates
Leading pursuits in RMU COE
Managing requirements, controlling scope, and executing baseline change management
Interfacing with internal and external stakeholders and customers
Candidate must have a Bachelor’s Degree or higher in AE, EE, Computer Science or Computer Engineering

118

Senior Technical Development Leader Resume Examples & Samples

Leads technical development teams in developing and implementing CMC strategies and activities associated with large and small molecule programs from pre-EIH, during preparation of major regulatory filings and approval in major countries
Interacts closely with the small or large molecule technical functions and key stakeholders within the Research, Development and Technical Operations organizations globally
Provides regular updates to the Project Team and the relevant governance committees; communicates the CMC strategy and activities to external partners as needed
Ensures the scientific integrity of the technical development process, CMC strategy, and TDT deliverables
Ensures the TDT is successful in making progress toward its goals and adheres to timelines, milestones, and resource forecasts as previously defined in Technical Development Agreements and in agreement with license partners (if any)
Supervises technical development team members in a matrix environment
Establishes effective decision-making and risk management processes
Leads TDT meetings and manages the team
Anticipates and identifies issues, develops contingency and risk mitigation plans, and communicates the potential impact to the relevant governance committees
Partners with functional area management and seeks input from functional area forums and committees to ensure that technical expertise is provided as necessary

119

Senior Technical Briefing Evangelist Santa Clara Resume Examples & Samples

Evangelizes our solutions to our customers and partners
Delivers technical presentations
Builds, maintains, and prepares demo environment
Installs and configures products and maintains solutions center hardware and software
Documents the installation and operational aspects of new technology demonstrations
Supports the planning of events
Ensure successful execution of all demonstrations
Integrates new systems into existing configurations
Helps support AV in demo and briefing rooms
Bachelor’s degree or equivalent experience in similar environment
Strong mix of interpersonal and technical skills, particularly in Virtualization, Mobility and Networking
Strong working knowledge of Citrix and/or Microsoft products
Previous experience of working within an Executive Briefing Center a plus but not required
Excellent customer-facing experience
LI-KG1

120

Senior Technical Systems Manager Resume Examples & Samples

Responsible for AIoT Connectivity Product Roadmap
Coordination of managers of teams working a diverse set of aircraft driving common practices (as team grows)
Mentoring of managers increasing the effectiveness of them and their teams
Manage and coordinate top level systems engineering efforts
Position will require contact with external customers for overall product status, standards, etc
Will participate in development of new business opportunities and product lines. Develop and support business development activities, to include creation and review of quotation estimates (QE) for programs
Coordinate regulatory certification approaches and meet with regulatory authorities
Coordinate and own program and functional process and deployment of key process initiatives
Interfaces with peers and teams to develop alternate solutions to project/program issues and challenges. Presents project status to higher levels of management
Works with peers to establish best practices to be enacted across the Aero. Monitors progress and adapts tactics to resolve unexpected project complications
Provide technical expertise as a team leader and possible member on a variety of projects and programs. May act as a technical consultant for management
Uses expert knowledge of engineering discipline and Honeywell/Industry standards, processes and tools in order to complete and ensure compliance of various projects
Responsible for direct interface with Aerospace senior management
Responsible for coordination across all Aero COEs for systems, software, and hardware on Connectivity Products
Responsible for all phases of product and platform lifecycle (design, development, integration, test, certification, production, in service)
Responsible for execution and integration with core products and services
Ownership of ARD(AIoT Reqs Def) /Design Library and concept specifications (common & program specific), trace/validation, systems verification , control of variation, product architecture alignment with the system safety analysis
System ownership at the AIoT level and the program level, Control of the System Architecture, Systems level FCIs, systems test strategy, systems test synergy, Ownership of Architecture Council
Leader of HUE/HF, and owner of operational guides
Leader of ARP compliance and System Review audits with the cert authorities if applicable
Direct interface to Aero Services, Data Analytics, and Ground Infrastructure teams
Responsible for driving core strategy
Bachelors of Science Degree in Engineering or a related field or equivalent experience
5+ years experience in Electronics and HW System Design
5+ years Leadership experience
15 plus years Aerospace Industry experience
US citizenship or resident Alien status required to support government projects and programs
Experience in the aircraft environment
Experience with aircraft electronic systems software and hardware
Knowledge of industry standards (FAA, RTCA, ARINC, SAE)
Knowledge of software development methods and practices
Ability to work in a flexible environment with changing priorities and assignments
Ability to lead and influence both directly and in a matrix environment
Ability to Communicate up, down, and across within an organization and across organizational boundaries

121

Senior Technical Communicator Resume Examples & Samples

Develop, edit, review, and publish marketing product and solution collateral such as Product/Solution Briefs (2-pagers), content for landing pages, competitive briefs, articles, newsletters, and whitepapers, describing product/solution features, which markets they target and what benefits and advantages they offer compared to the competition
Work closely with marketing product managers and the creative team on new product launch campaigns to ensure consistent messaging across all content, including the Mellanox website, product/solution briefs, customer presentations, and campaign landing pages and emails
Write case studies, success stories, and blogs describing customer deployments and why the customers chose Mellanox over others, leveraging also market data to develop and strengthen messaging and support sales and business development efforts with such collateral
Conduct periodic content audits and competitive assessments and update collateral and the website accordingly

122

Senior Technical Supp Analyst Resume Examples & Samples

Provide Level-2 and Level-3 support for Remedy OnDemand operations
Work with engineering team on customer escalations and help those fixing issues
Weekend support on rotational basis
This is 24* 7 operations support so flexibility to work in shifts
BS degree in CS/EE or equivalent experience
Overall experience of 4-5 years in IT industry and BMC products like ITSM , CMDB etc
Familiarity with HTML, XML, Java (runtime)
Database experience, specifically Oracle and MS SQL

123

Senior Technical Escalations Specialist Resume Examples & Samples

Proactively look to improve and add efficiency to current processes and systems
Serve as subject matter expert in all technical areas
Assist in vendor management
Assist in measuring the success with vendors
Coordinate and lead trainings of new team members
Identifies and finds resolutions to common system issues
Provide training and mentorship to team current members to ensure continuity in support across the team
Work with other support teams and communications manager to find gaps in knowledge
Help out in managing customer demands to ensure maximum satisfaction
Establish organization within department by coordinating and prioritizing activities
Ensure quality, timeliness, and accuracy of product delivery by monitoring team activity and addressing any concerns
Assist in evaluating testing and creating processes and procedures
Assist in maintaining weekly schedule
Is the point person for part time/evening staff
Serves as back up to ITL (Internal Technical Lead)
Supports end users via phone, e-mail and chat
Trendspotting and working with management to address trends
Training new team members
Lead the management of outage type events
Assist in ensuring the teams schedule reflects departmental needs
Subject matter expert working with internal and external vendors to assure QoS for end users
Perform all other duties as assigned by the departmental management
Prior knowledge of online learning technology
IT service management (ITSM) or process driven certifications (HDI, ITiL, Six Sigma)
Mobile application support
Experience in SaaS support

124

Senior Technical Leader Solar Generation Resume Examples & Samples

Applies technical knowledge to key industry issues and develops objective, practicable research solutions
Tracks current and emerging issues of industry, identifies research needs of members/stakeholders, and assists development of programmatic research strategy
Maintains familiarity with the progress and problems in assigned technical areas
Assumes responsibility for highly specialized technical objectives or problems where the relationships between cause and effect are difficult to establish and little or no precedence exists, and the use of creative, imaginative thinking is required
Writes and/or oversees creation of high-quality proposals (e.g., internal, governmental) and technical reports for internal and/or external (e.g., peer-reviewed journals) publication
Identifies current and emerging technical- and market-based solar issues—informed, in part, by input and exchange with members, stakeholders, and industry at large—develops and/or applies knowledge to create practicable research solutions that are valuable to EPRI members
Facilitates technology transfer of research solutions, as appropriate, to members, stakeholders, and/or industry at large through various communication means, such as reports, videos, webcasts, teleconferences, workshops, conferences, site visits, etc
Organizes, leads, and/or facilitates sessions at EPRI-sponsored industry workshops
Plans, designs, and controls the progress of complex project work to meet member/client objectives; prepares proposals, prepares and presents research reports
Requires limited supervision and guidance
Varied work experience involving project management, research and development, and solar power generation–preferably from photovoltaics
Team player, willing to support other’s research objectives and deliverables
Working knowledge of solar power plants and associated life cycle activities, such as design, engineering, commissioning, asset management (e.g., operations, maintenance, monitoring, diagnostics), and/or end-of-life considerations
Experience with application of machine learning and/or data analytics to solar

125

Senior Technical Co-ordinator Resume Examples & Samples

Coordinate the production of layouts and working drawings. Assist in the production of Technical reports for Land Appraisals, with supervision
Assist the Technical Project Manager in fee negotiation and the appointment of consultants
Coordinate the submission of Planning & Building Regulation Applications and obtain planning permissions and other statutory approvals e.g. S104 and S38 Agreements/satisfy any imposed conditions with the Engineering Design Manager
Prepare/Co-ordinate Sales and Legal information e.g. Conveyance plans, sales area layout drawings and M colours
POS, S38, S104 adoptions
Assist the in the production of pre-tender health & safety plans
Liase as required with RCDL on Special Projects
Comply with responsibilities as laid down in the Group’s Health, Safety & Environment Policy
At all times comply with company policies, procedures and instructions
Obtain, check and co-ordinate information from external architectural consultants, and suppliers and manufacturers for supplementing working drawings
Miscellaneous approvals such as foot path closures, sales signage etc
Ensure updated Group drawings are issued in accordance with department procedures

126

Senior Technical Navigator Resume Examples & Samples

Significant experience including but not limited to
Experience as a strategy or technology consultant working on high powered teams either in delivery or strategy
Interested in the impact that financial services technology can have on the world
Eager to mentor, teach and share

127

PS Senior Technical Solutions Specialist Resume Examples & Samples

Take accountability for overall technical responsibility for a proposed technical solution and will work with internal colleagues to define the roadmap and milestones
Provide pre-sales support identifying opportunities and contributing expertise around the design and configuration requirements in relation to complex RFP / RFI and proposals
Provide user support, assisting with troubleshooting and design, configuration and escalated problem management
Develop technical training materials and conduct training programs and educate engineers on basic technical details

128

Senior Technical Business Manager Resume Examples & Samples

TBM is designated to provide technical business support for the needs of all Zones and Business Units (CAI; POC; MM; HHS). The TBM will guide TAO projects including project organization, definition, planning, implementation and control
TBM is responsible for planning, drafting and helping drive the annual TAO target setting process along with Quarterly Management Reviews which the TPM is responsible for managing overall Quality initiatives. The TBM will assist in developing and modifying standard operating procedures and work instructions for TAO
TBM acts as a subject matter expert for all SAP related issues. Manages SAP procedures, implements enhancements, maximizes accurate documentation, and ensures proper training. Maintain current revisions to SAP User Guide
Responsible for tactical pricing including hourly rate and any flat rate services desired by TAO. Drive Branding and Marketing support to create appropriate printed collateral. This includes annual review of the IMV ServiceTrak customer survey report and interpretation of the results to improve TAO performance. They will support Sales RFP responses related to Technical and will work directly with our Finance Director to manage expense control
TBM, in collaboration with Sales PACT team and Finance, develops reporting on CCMS Levers and drives additional lever adoption going forward
Works with the PACT support team to ensure that all pertinent performance metrics, as determined by the VP and Zone Leadership, are regularly provided and accurate. They are responsible to refine and monitor the TAO Dashboard being created to provide quantitative scoreboard measures, i.e. IWT/IROC, Density, MI completion cycles, customer satisfaction, Utilization and SAP or 4 success metrics. They will analyze & interpret the metrics to provide management with direction for improvement
Responsible for managing the Customer Satisfaction process and SMART tool content in order for the TAM to maintain high standards
TBM is a knowledge expert for all aspects of TAO procedures and the main point of contact for internal procedural clarification. Analyzes effectiveness of policies and establishes future direction along with VP and ZTD's
Provides regional input to the development of global policies as applicable, and will assist with the adoption of any GAS initiatives agreed to by Leadership. 10. Maintains/develop FTE capacity modelling for U.S. TAO, and instrument workload capacity forecasting consistent with each BU's AOP
TBM represents TAO as a member of the Service Element Teams (SET) for management of new product development projects (PDP) and incorporates other TAO represented as needed. They address technical requirements and support level needs in technical training, cost projections, pricing, launch planning, and site implementation planning
Works with CCSE & TBM to enhance training courses for TAO and ensure training records and certifications are completed and stored
Manage TAO Sh@re project & maintain for future TAO needs
Work with RFP team to keep TAO content up to date

129

Senior Technical Project Analyst Resume Examples & Samples

Develop project plans and coordinate infrastructure activities with current infrastructure teams and outsourced partner services.Delegate tasks to internal/external resources and manage delivery of these tasks, in agreement with the site Infrastructure Manager
Work with the site Infrastructure Manager to manage relationships with external vendors, ensuring that the performance and provision of services are meeting expectations.Assist with the management of vendor resource allocations for specific projects/tasks
Facilitate knowledge sharing IT management, staff, and IT stakeholders.Ensure personnel are updated on the status of infrastructure initiatives, and that relevant instructions are provided on the operation, support and troubleshooting of the business critical solutions
Proactively engage in problem determination and decision making for all system problems.Coordinate both internal and external resources in problem resolution.Record and analyze problems to help prevent recurrence
Ensure that all aspects of work conform to agreed approved standards and set procedures
Bachelors degree (U.S.) or 3rd level degree (EU) in Computer Science or equivalent AND/OR Technical Certification (e.g. Microsoft, Citrix, VMware) OR Equivalent, relevant experience
Effective project management and facilitation skills
Strong communication, presentation and vendor management skills
Highly adaptive with ability to work independently and function in a team as needed

130

Apps Dev Senior Technical Spec Resume Examples & Samples

Manage the delivery for NAM Algo Platform working closely with NAM EE Business head and NAM EE Quant head
Collaborate with NAM EE business stakeholders, NAM EE Quants to drive the vision of the product
Setup standard communication channels with senior technology management, technology partners and key business stakeholders
Engage with other regional leads to collaborate and drive the strategic vision for the algo platform
Mentor junior members in the team
Critical factors for success in the role include skillfully managing project plans and deliverables, leading the team through all stages of the systems development lifecycle, while ensuring that our development standards and design principles are followed
The role involves a combination of leadership, management and hands on development
Minimum of 7+ years hands on development experience in core Java or C++
Experience building and managing java based systems for electronic trading business
Experience in Big Data tech stack(Spark/Storm)
Strong architectural concepts on building electronic trading systems
Candidate must be able to effectively lead a team of developers and also work effectively as part of a larger team
Candidate will be able to communicate at an appropriate level depending on the audience
Candidate will be delivery and quality focused, and very organized
B.E/B.Tech/M.E./M.Tech/MCA

131

Senior Technical Clerk Resume Examples & Samples

To coordinate resolution of customer issues to include, but not limited to: incomplete and escalated work orders, damage claims, CPE reconciliation, and contractor access requests
Works with other Spectrum and contract personnel to gather data, compile, and present results to management as needed to resolve and track customer issues
Assists contract manager with special projects as needed
Compile, report, or forecast data based on requirement. This will include both contractor and TQA information
Review installation routes daily to ensure they are appropriately configured
Coordinate all on boarding setup or deletion
Monitor and audit the contractor roster monthly
Work with drop bury specialist to ensure SLA’s are being met
Process invoice reconciliation both commercially and residentially
Ability to read and write in English and use arithmetic skills to accurately complete daily assignments as required
Strong written, verbal and interpersonal communication skills to effectively communicate with management, co-workers and customers required
Ability to analyze and solve problems in a constantly changing work environment required
Ability to create/build/write reports and analyze results
Ability to manipulate and convert raw data into intelligible summary/detail reports
Posses logical mathematical problem solving skills and be able to interpret database and spreadsheet formulas
Working knowledge of ICOMS, TOA and Work Assure
Proficiency in personal computer, Microsoft, Office, with focus on Work, Excel and Access required
Ability to take initiative and handle various tasks simultaneously while working efficiently, effectively and independently under minimal supervision required
Ability to work in a high-pressure environment required
Ability to process information accurately in order to follow directions and provide information to others and possess skills necessary for decision-making required
Ability to conduct self in a respectable, responsible, courteous manner required
Projects a cooperative and positive attitude toward customers, employees, and the company
Ability to work hours outside of normally scheduled shift with little or no advance notification required

132

Senior Technical Accountantlocation Resume Examples & Samples

Prepare stock-based compensation, earnings per share and other equity accounting schedules, analyses, forecasts and related accounting entries
Draft equity-related disclosures, and assist with other disclosures, for SEC filings, quarterly earnings releases and other presentations
Assist in drafting accounting memos and other ad hoc projects as needed
Excellent understanding of GAAP accounting principles with a strong knowledge of SEC reporting regulations and experience with 10Q/10K filings
Understanding of Oracle systems or other large ERP systems
Excellent interpersonal skills, attention to detail, organized and thorough with a focus on continuous improvement
Excellent project management, communication, analytical and written skills

133

Senior Technical Test Analyst Resume Examples & Samples

6-10 years of experience in Software testing (Web Application and Database Testing)
Exposure to below tools
Good years of large enterprise-wide software development experience preferable from IB background
Expert in manual and automated testing
Expert in automation tools and framework like Selenium, NUnit etc
Knowledge of SQL 2012 and DotNet 4.5
Hands on experience of Agile/Scrum testing methodologies BDD (preferably using Specflow)

134

Senior Technical Executive Resume Examples & Samples

Designs and oversees research studies performed by EPRI that is high value to members and society, and will advance the state-of-knowledge in the field
May lead a small team of capable technical staff members and advises/mentors developing technical staff, does not have direct management responsibility
Works with other Information, Communication, and Cyber Security (ICCS) personnel on cross-cutting strategy, architecture, and integration issues
Assists with the Identification of the most qualified internal and contractor team to complete work. Helps select contractors and frame statements of work, and manage contract resources to meet the statement of work objectives
Meets operational objectives and work plans of the Information Communication Technology (ICT) research program
MS or PhD in related technical or scientific field or equivalent experience required
Preferred 20 years of utility industry experience
Proven leadership and management capability overseeing an area of technical complexity and recognized internationally as an expert in information, communication and cyber security
Effective in both interpersonal interactions and in making formal presentations to convey the value of the EPRI research and assure understanding of customer needs
Understanding of the Common Information Model (CIM) and related IEC standards and the standards development process
Develops SOW and project plans for large complex projects. May work to coordinate cross program or cross sector initiatives
Proven experience in industry collaboration and navigating multiple points of view in developing system requirements
Multidisciplinary technical background and broad utility perspective; experience in architecting smart grid solutions in a utility environment
Continuous learner, constantly acquiring new knowledge and applying it to the enterprise architecture discipline
Excellent track record of decision making in uncertain conditions with a bias for action
Experience working on an international level

135

Senior Technical Preparation Engineer Resume Examples & Samples

Steer product development in delivering on the project target assembly graph, Physical Modules, and Marriage Points while supporting GTO Strategic Objectives
Lay technical requirements on product (incl. process related)
Evaluate and recommend product concepts
Contribute to the development, verification and sign-off of the technical solutions
Manage internal ‘GTO Product’ coordination and initiate and lead an internal GTO network with Manufacturing/Intro Engineers
Drive activities to achieve delta T, ergonomics and part diversity targets
Lead for GTO all DFA (Design For Assembly), including D4L (Design for Logistics) considerations, to ensure product meets process capability within the Production Facilities
Be accountable that CR, ST, NP and K-DCN time setting in DIS are delivered on time
Provide requested data to support the MSM (Manufacturing Strategy Manager) in Technology Development activities
Lead activities within GTO to define engineering solutions to be implemented Support manufacturing process engineering activities within GTO
Provide input to fault analysis and drive product problems resolution Lead activities related to product change in QJ for GTO
Maintain and develop knowledge in area of responsibility

136

Senior Technical Account Leader Resume Examples & Samples

Bachelor’s Degree with a concentration in one of the following fields: Business, Computer Science, Mathematics, Engineering
Experience leading complex technical projects using specialized knowledge of project management principles and industry standard methodologies
Minimum of 5 years related professional experience in a technical project management capacity, 2 years experience leading teams or managing direct reports
Moderate understanding of computer programming and ecommerce principles, technologies and terminology
Excellent computer, presentation, communication and time management skills
Experience working on technical projects of varying sizes, including for both public and private companies
Skilled in the use of project management systems or software

137

Lead, Senior Technical Project Resume Examples & Samples

Leads the implementation and roll-out of new applications and functionality from intake through to implementation
Leads the team to deliver project(s) on time, budget and to desired business partner requirements and specifications
May lead multiple projects simultaneously
Creates, documents, and manages project plans, tasks, and deliverables according to GSM (BSC Software Development) and best practices; identifies dependencies and resource requirements
Identifies, communicates and manages low to medium levels of technical risk
Manages Contracting, Funding Approval and Project Budget
Manages the creation of agreements with software vendors & implementation partners
Manages partnership with business partners to understand business processes, prioritize needs and document requirements
Assures identification of process and technology opportunities for improvement that will best meet customer and company requirements
Leads the development team (internal and external) to deliver a timely solution according to the specifications and implementation needs of the business
Assures that the solution is tested and successfully implemented, including working with vendors and other IT team members to execute project testing and implementation activities
Assures quality of business systems through development and execution of test plans, test case specifications and ensuring proper resolution of issues. Assures that test metrics document plan vs actual test results. Works with quality assurance analysts to improve IT quality processes
Assures the team resolves issues related to business use of implemented systems or processes by working with systems or process owners and other project teams to find acceptable solutions
Responsible for cross functional communication including preparing and presenting IT and business partner governance boards and phase reviews
Responsible for accurate and timely entry and reporting of project metrics
Identifies areas for process improvement and establishes effective and efficient processes
Manages systems development or process improvement projects by applying project management methodology
Provides input to functional managers on team and team member performance
May coach less experienced PMs on the process and expectations
Bachelor’s degree 7+ year’s experience in project management or information/software technology
Prior experience running projects required, if possible, experience on Mfg/Supply Chain and/or SAP projects within Finance, Order to Cash, Mfg/Supply chain
Functional/Technical background in Finance, SAP SD, SAP Mfg/Supply Chain, or related industry experience preferred
Medical device, life sciences industry background preferred
Experience in regulated environment
Understanding of software development lifecycle and methodologies
Experience partnering with external vendors and business partners on projects, including working with off-shore and geographically dispersed teams

138

Senior Technical Solutions Manager Resume Examples & Samples

Owning and help develop a specific area of the BlackBerry solutions portfolio to grow Enterprise capability in that area
Understanding & managing customer goals and challenges, and drive through the appropriate lines of business while being fully accountable for their management with the customer
Participating in all appropriate product, sales, technical training and certifications. Demonstrable knowledge will be monitored and aligned with KPI’s
Actively participating in a fast-paced environment and demonstrating the aptitude to balance priorities and drive success
Engaging top customers & driving the benefits & competitive differentiators of the BlackBerry Solution
Developing and maintaining both a working and technical relationship with IT Professionals and key C level contacts within your accounts to evangelize the key differentiators of BlackBerry Software and Services (VAS)
Bachelor degree in Business Administration / Technical Related Field or equivalent combination of education and experience
Demonstrated up to senior level technical presales, software platforms or end to end IT solution implementation experience with MDM, EMM, or UCM solutions
Experience with US Federal and/or DoD agencies is highly desirable
Experience working with or managing messaging systems, specifically Microsoft Exchange and Windows Server OS platforms
Proven technical aptitude and business acumen with a consultative approach to solution selling and an ability to handle high pressure complex conversations
Previous experience with BlackBerry Dynamics (Formerly Good Dynamics) is highly desirable
Experience with PKI technologies is desirable

139

Senior Technical Leader Engineering Resume Examples & Samples

Commitment to Quality: Ability to ensure and commit to a higher standard of quality than usual in the face of time to market pressures
Strong OS fundamentals and networking concepts is necessary
In-depth experience designing networking systems with L2, L3 and multicast background

140

Claims Systems Senior Technical Leader Resume Examples & Samples

Requires BA/BS degree or technical institute training; 3+ years experience on one platform, multi database, multi language or multi business application, or any combination of education and experience, which would provide an equivalent background
Must have Health insurance industry experience with strong knowledge of full life cycle of claims, providers, enrollment, billing etc
Experience designing, developing, testing and deploying solutions using various technologies such as Mainframe – COBOL, VSAM, CICS, SQL, DB2 and VB .Net, SQL, Oracle, SSIS, MQ, Web services, Stored Procs
Incumbent should also have the ability to mentor others, lead projects, provide troubleshooting support and perform code walkthroughs
Experience leading and designing complex solutions to solve business problems or for a business case using various technologies
Team player that can coordinate across teams and with external vendors to lead projects
Experience overseeing the work of vendor resources in an onsite – offshore model is required
Agile/ Scrum and DevOps experience is a must have
Knowledge of JIRA tool is a plus
Experience in leading process improvements and Project / Program Management experience is a plus

141

Senior Technical Claims Specialist Resume Examples & Samples

Under broad and limited management direction, works at the highest authority limits on assignments reflecting the highest degree of technical complexity and coordination in adjudicating Construction Defect claims
Analyze claim forms, policies and endorsements, client instructions and other records to determine whether the loss falls within the policy coverage
Write coverage position letters
Adjudicate very complex claims reflecting the highest degree of technical complexity and coordination
Investigate claims promptly and thoroughly
Interview involved parties
Manage claims in litigation
Manage diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution
Properly set claim reserves
Identify, assign, and coordinate the assignment and coordination of expertise resources to assist in case resolution
Prepare reports for file documentation
Applying creative solutions which result in the best financial outcome
Negotiate settlements
Processing mail and prioritizing workload
Responsible for telephone calls and written correspondence to/from various parties (insured, claimant, etc.)
Have an appreciation and passion for strong claim management
Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable)
Prior related work experience required (generally ten or more years) to be able to exercise discretion and independent judgment in order to manage a caseload with only broad management direction. Extensive interest and experience adjudicating construction defect claims
Possess a high and extensive level of technical coverage knowledge and skills
Ability to prioritize workload and handle multiple tasks
Ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business which may include the CEO
Exhibit a natural curiosity
Desire to work in a fast paced environment
Excellent evaluation and strategic skills required
Strong claim negotiation skills a must
Must possess a strong customer focus
Must work independently and demonstrate the ability to exercise sound judgment
Proficient in MS Office Suite and other business-related software
Polished and professional written and verbal communication skills
The ability to read and write English fluently is required. The ability to read and write Spanish fluently is strongly preferred but not required
Must demonstrate a desire for continued professional development through continuing education and self-development opportunities

142

Senior Technical Development Technologist Resume Examples & Samples

Refresh the market trend regularly and keep high personal sensitivity for new product application in new market
Independent products development with good agenda management, knowledge & experience accumulation, efficient process designation
Collect valuable information including products / activities / literatures to share it with team members
Establish good communication links with Asia commercial & technical teams and target project customer(s)
Keep high efficiency of team work in ATC
Effectively solves routine & some non-routine problems
Knowledge / Experience / Skills Needed
Qualifications in Science (Chemistry) / Applied Chemistry / Polymers / Chemical Engineering preferably with a higher degree (Master / Dr.) and/or relevant Industrial experience
Minimum 8 year experience in the formulation of PU Elastomer products or other related industrial experience

143

Mgr / Senior Technical Presales Resume Examples & Samples

Demonstrated ability to influence stakeholders to advocate HERE’s business goals in front of customers
Strong selling and negotiation capabilities to achieve a preferred business scenario (e.g. win-win)
Develop solution proposals for customers that are commensurate with their needs and HERE’s business goals
Position and demonstrate HERE products and help translate customer requirements into new experiences, services or features
Support pre-sales activities focused on winning new business with Car Manufacturers and other Automotive supplier by qualifying opportunities, providing subject matter expertise, concepting matching product solutions and presenting those to the customer’s stakeholders
Prepare and communicate key product messages to customers, prospects and internal teams in alignment with Product Management
Train the Sales organization on new products and services or changes that effect the way or options of selling
BA/BS, MBA preferred and/or computer science related background
Outstanding written and oral communication skills

144

Senior Technical BA Resume Examples & Samples

Detailed analysis and documentation of requirements by working with the Markets business regulatory reform team, middle office, front office, operations, and technology teams
Analysis of business processes, gaps in capabilities, data sources, interfaces, and process changes needed to address the user requirements
Technology impact assessment associated with regulatory requirements
Participate in technical strategy decisions for implementation
Drive solutions to technical implementation issues
Program management, overseeing initiatives for the full development life cycle through delivery
Program tracking and reporting
Represent Citi at various industry forums to shape industry workflows, practices and standards
Formulate and define systems scope and objectives for complex projects through research and fact finding, combined with an understanding of applicable business systems and industry standards
Consult with the business clients to determine system functional specifications. Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards
Recommend technical solutions
Leads system change process from requirements through implementation
Consider the business implications of the application of technology to the current business environment
Identify and communicates project risks and impact
Drive communication between regulatory reform leaders and IT
Exhibit sound and comprehensive communication and diplomacy skills to exchange complex information
Provide sound understanding of business analysis concepts and principles and a basic knowledge of concepts and principles in other technology areas
Apply comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business objectives
Provide evaluative judgment based on analysis of factual information in complicated and unique situations
Directly impact the business by ensuring a high quality of work provided by self and others
12+ years experience
Application development domain experience (technical business analyst, developer, developer lead, or technical project manager)
Project management of large scale initiatives with various stakeholders across regions and business lines
Capital markets and regulatory implementations - Dodd-Frank, Volcker, Basel, CVA, Margin, etc
Knowledge of Fixed Income or Equity Markets
Ability to identify detailed business and technical requirements, translating the requirements into technical solutions, and target state architecture
Ability to articulate complex issues concisely and communicate effectively and comfortably with senior staff
Assess and mitigate project risks and dependencies
Influencing project stakeholders and team members
Demonstrated ability to work under tight deadlines and deliver in a fast-paced environment
Assertive, self-starter, and team-oriented
MS-Excel, MS-PowerPoint, MS-Project skills
Exposure to FpML and data modeling is a plus
SQL is a plus
MS-Project experience is a plus

145

Senior Technical Writing Resume Examples & Samples

6+ years of technical writing
Writing clearly and concisely
Proficient in documentation tools (word, powerpoint, and web publishing)
Ability to interview technical experts for content
Ability to translate developer written documentation

146

Workplace Capability Senior Technical Executive Resume Examples & Samples

Assisting in the implementation and onboarding of new Workplace Services
Managing updates/releases to the systems as provided by third party vendors
Ensuring that Unilever change processes are adhered to and that appropriate test plans are developed and followed
Participating in regular Service Review meetings with providers to monitor progress against issues and to ensure that the agreed level of service is maintained
Managing Service Improvement Plans with suppliers and holding them accountable for delivery
Promoting use of the Global Technology vs what is being utilised locally today
Reviewing and continuously improving the overall service management processes
Ensuring that all documentation is regularly updated and maintained for L2 support knowledge base
Responding to feedback and questions from end users of the service
Provide guidance and advice to the business on the best use of the technology
Continually looking for opportunities to improve the service

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