Specialist, Technical Senior Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the specialist, technical senior job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

K Koelpin

Khalid

Koelpin

24267 Marcelle Crossing

Chicago

+1 (555) 930 4305

24267 Marcelle Crossing

Chicago

Phone

p +1 (555) 930 4305

Experience Experience

Phoenix, AZ

Senior Noc Technical Specialist

Phoenix, AZ

Orn-Bartell

Phoenix, AZ

Senior Noc Technical Specialist

Troubleshooting including performing hardware and fault detection (working closely with other engineering teams)
Utilizes specific technical expertise to provide recommendations for continuous improvement of processes
Develop daily, weekly and monthly performance reports to include in IT Service Center metrics
Establish review and analysis of work requests and projects
Provide adequate on-boarding and orientation to the NOC team and procedures within Polo and the IT Service Center
Perform basic System configuration and troubleshooting
Offers updates to knowledge base ensuring complete documentation of processes and procedures performed by NOC team members

Chicago, IL

Senior Claims Technical Specialist

Chicago, IL

Mueller, Jones and Leffler

Chicago, IL

Senior Claims Technical Specialist

Participate in the development of evolving insurance products including drafting and revision of policy endorsements and contract language
Manage relationships with external vendors to deliver accurate, timely, and cost effective solutions
Directs and manage external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants
Evaluate, review and interpret policy endorsements, legal documents, and claim supporting documentation
Resolve claims activities in accordance with claims best practices and Department of Insurance (DOI) compliance to support quality claim results
Provide accurate and timely information to all external and internal stakeholders including policyholders, internal colleagues, distribution partners and others to address claim status and other inquiries. Drive the highest level of customer care, responsiveness, and satisfaction when managing assigned claims to deliver superior claim outcomes
Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

present

Dallas, TX

Senior Identity & Access Management Cybersecurity Technical Specialist

Dallas, TX

Hettinger Group

present

Dallas, TX

Senior Identity & Access Management Cybersecurity Technical Specialist

present

Performing Proof of Concepts using IBM IAM products
Performing product demonstrations
Performing in-depth assessment of client’s IAM capabilities
Providing post-sales support to existing customers
Passionate about technology and strive to show customers how it makes a difference for them
Articulating the value of IBM Security technology
Identifying new opportunities within existing clients

Education Education

Bachelor’s Degree in Computer Science

Ashford University

Bachelor’s Degree in Computer Science

Skills Skills

Manage a diverse and extensive portfolio of management and professional liability (MLPL) claims with varying levels of complexity and activity
Quickly change direction when working on multiple projects or issues
Develop effective negotiation strategies and prepare a plan of action
Generate original, innovative solutions to difficult or unusual situations
Properly document investigation findings and preserve evidence in accordance with internal and external laws and procedures
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Assume a methodical approach to a given situation and develop a systematic procedure as a response
Financial and business acumen and awareness of financial responsibility
Build and capitalize on beneficial internal and external relationships including competitors
Actively contributes towards continuously improving performance and mentor team with feedback, on-the-job skill enhancement opportunities and career advice

Create a Resume in Minutes

15 Specialist, Technical Senior resume templates

Read our complete resume writing guides

Senior Wintel Technical Specialist Resume Examples & Samples

Identifies the business needs for new and enhanced personal computing technology products, services, and support processes; clarifies genuine technology requirements to identify gaps
7 - 10 years of technical experience IT environment
5 years’ experience administering SCOM in an Enterprise Environment
Strong knowledge of Windows platform and additional platforms an asset (Unix or Linux)
Advanced understanding of business applications, hardware/software/networks platforms at Enterprise level
Experience in financials is an asset
Self-motivated and goal-oriented

Senior Wintel Technical Specialist Resume Examples & Samples

Analyses technical problems for senior management, development teams, support teams, and business partners in order to identify the technical approach and solution options for the given problem; this includes collaborating with project/work teams to resolve technical road-blocks, performing solution proof-of-concept (POC), and examining third party product offerings
Reviews hardware/software design documents for new business/technical initiatives (e.g., High Level Requirements Document [HLRD] and High Level System Design Document [HLSD]) to ensure quality, completeness, and adherence to Capability Maturity Model Integration (CMMI) or Information Technology Infrastructure Library (ITIL) documentation standards, as well as determines the impact of the implied changes to the design framework and identifies synergies between project initiatives to ensure the efficiency and effectiveness of the technology
Reviews development and support processes and implements improvements to increase quality, reduce costs, and improve customer satisfaction
10 years experience with Wintel infrastructure systems and production support within Financial vertical (Capital Markets is an asset)
5-10 years experience with Server and Database clustering, System Center Suite (SCCM, SCOM), Microsoft product knowledge
Experience with server farms (Unix, Windows, Linux) – 1000+ servers
In depth knowledge of Server Administration (Solaris 9/10 / Windows 2003/2008/2012 R2 / Linux RHEL 3/4/5)
Is experienced in CMMI assessments/International Organization for Standardization (ISO) 9001 Audits/ITIL
Demonstrates advanced communication skills, both written and verbal
Demonstrates advanced negotiating and relationship management skills

Senior Noc Technical Specialist Resume Examples & Samples

Establish review and analysis of work requests and projects
Demonstrate planning and project management skills
Utilize technology tools to monitor, diagnose, and document system availability and performance issues within the Polo network
Ensure consistent tracking of NOC issues within service management tool
Escalate issues with carrier vendors to ensure optimal service availability
Works to resolve problems and escalates to IT management via established processes if unsuccessful or requires support
Participates in disaster recovery testing processes
Utilizes specific technical expertise to provide recommendations for continuous improvement of processes
Provide adequate on-boarding and orientation to the NOC team and procedures within Polo and the IT Service Center
Positive advocate for goals, commitments; and vision of Polo and the IT Service Center
Functional and Technical build specifications
Adhere to change management process when making changes to production environments
Troubleshooting including performing hardware and fault detection (working closely with other engineering teams)
Conduct regular maintenance activities on the network infrastructure
Develop daily, weekly and monthly performance reports to include in IT Service Center metrics
Perform basic System configuration and troubleshooting
Review service management support requests for adequate technical information
Offers updates to knowledge base ensuring complete documentation of processes and procedures performed by NOC team members
Participate in the quarterly testing of IT Controls compliance and annual SOX and PCI audits for NOC compliance
Carry a beeper and/or cell phone and be available during specified hours of coverage on a standby basis
Working knowledge and understanding of the OSI model and have previous experience with network monitoring and management tools (i.e. HP, CA, BMC, etc) as well as various voice technologies
Understanding of ITIL service management best practices from an operational perspective
CCNA is a must. CCNP is a plus. ITIL Foundations certification is a plus
Advanced knowledge of Cisco Router troubleshooting/problem determination and maintenance
Working knowledge of the following technologies: Cisco devices (i.e. 7200, 6500, 4000, 3500, 2600 and 1700 Series), Cisco Works, SNMP, MPLS, Frame Relay, ISDN, TCP/IP, EIGRP, OSPF, Windows 2000/2003 Server, DHCP, DNS, WINS, IIS, HTTP, Basic WAN troubleshooting/problem determination. (Frame Relay, ISDN, ATM, and Private Line)
LAN troubleshooting/problem determination. (Ethernet, VTP, Token Ring, HSRP)
Excellent understanding of routing and routing protocols. (EIGRP, OSPF, BGP, ect)
Advanced understanding of TCP/IP
Experience with MPLS networks
UNIX user skills

Specialist, Technical Senior Resume Examples & Samples

Provides CUSA’s official requirements to Canon product planning, development, and marketing organizations based upon analyzed customer requirements and the industry trend
Tests and evaluates Canon/third party hardware and software developments and provides CUSA’s official requirements regarding necessary modifications
Coordinates the set up of EOS camera and EF lens products at photography related trade shows and coordinates and makes presentation for press meetings
Provides support to the Canon ITCG sales personnel and Dealer sales personnel to help them understand EOS camera and EF lens benefits and features and engages them with the sales activities
Manages the launching process of EOS camera and EF lens products including the creation of sales tools and training materials
Take initiave of the field and enduser research of still camera(EOS) and lens(EF) category at CES, Photo Plus, WPPI, and other photography related trade shows
Becoming a secondary PR spokesperson as EOS and EF products
Become the “product core message creator” by creating the base marketing concept and messages of the EOS and EF product line and become the “guiding light” for our marketing team
Manage and Strategize the partnership with the 3rd Party vendors of EOS camera and EF product related
The incumbent in this position should have a bachelor's degree, preferably in photography/photometry, video or a related technical field along with four to five years practical experience in photo/video publication/production, or sales experience in a retail or wholesale environment
Creating the heart-moving and visual presentation and documents
Experience of the professional photography industry such as photographer, studio operator, camera trainer, rental gear personnel with at least 4 years of related experience
He/she must be proficient in still camera and lens product technology, editing solutions, printing work-flow and computer hardware/software solutions
Basic knowledge of digital video technology is also expected
The incumbent should possess excellent public speaking and presentation skills and advanced audio-visual production or video production/editing skills. In addition, a thorough and professional knowledge of photography /video-graphy and basic sales techniques is required. The person must be detail-oriented, have the ability to trouble-shoot and isolate technical problems and recommend appropriate actions and solutions, and possess proficiency with the entire Canon product line, particularly the applications of professional and industrial products
Evaluate user needs and provide expertise and technical support to team members, Canon Dealers and customers in the design of business networks, connectivity solutions and Canon/third party based systems consulting
Public relation communication such as presentations of Canon products to media and press

Senior Specialist Technical Cm\bpm Resume Examples & Samples

Engages in all life cycle stages of project execution; provide technical support and enhancement to CM\BPM platforms and solutions as required to meet overall business objectives of Business
Provides guidance to Business on the choice of suitable CM\BPM development technologies and best practice management processes
Building, managing and sustaining meaningful and mutually beneficial relationships with users, stakeholders and partners
Meet regularly with relevant business units to ensure optimum delivery, maintenance, support of the solution and customer satisfaction
Proactively monitor SPOC (single point of contact) reports from the Technical Support team and take all precautions to enable system stability and availability
Provide primary support on a productive environment by monitoring application\system for workflow and content management inconsistencies and resolving any ad hoc incidents/problem reports sufficiently and effectively
Conduct research using available resources such as Service Now, SDN (Developer Network) and Expert Journal, with respect to the relevant modules and solutions
Interacts with organization, professional bodies (e.g. Africa User Forum, Gartner, HILA, etc.) and peers, as appropriate, to keep abreast of technology developments and business trends relevant to the product

Senior Messaging Technical Specialist Resume Examples & Samples

Delivers a highly available and stable messaging and mobility environment
Participates in assigned projects following effective requirements, design, development and implementation processes
Analyzes and resolves complex performance problems and outages to software products and systems support, escalating to and working with vendors as required
Analyzes and successfully resolves, problems and outages to software products
Works with Messaging Planning and Engineering to provide operational requirements that result in a highly supportable production delivery of new technologies or production changes
Provides or sources training for the support analysts and technicians
Accepts referral of complex end-user support incidents from messaging technicians, performing 3rd level analysis and resolution as required
Establishes strategic contacts with individuals, who can be beneficial to the achievement of work goals
Contributes to departmental reporting obligations including capacity, usage, performance, and trend reporting, as defined with department management
Identifies and delivers improvements to the departmental reporting obligations
Performs routine, proactive maintenance and administration
Participates and/or coordinates disaster recovery drills and ensures lessons learned are incorporated into plans for future drills or responses to real events
Acts as positive contributor to the team and uses solid interpersonal skills while interacting with clients and co-workers
Manages own performance by ensuring an agreed-to performance plan is in place and asks for regular feedback
Demonstrates Our Way values at all times
Identifies and avoids any potential bottlenecks that might present a threat to system security or user services
Possesses a university degree/college diploma in Computer Science or equivalent work experience, and at least 2 years of experience in complex messaging environments
Demonstrates solid knowledge of supported operating systems (Microsoft Windows) and database technologies (Microsoft SQL Server), including related certifications such as MCSE, MCITP, and MCDBA
Displays solid knowledge of infrastructure applications (Microsoft Exchange 2007, 2010, or 2013, Lotus Notes Domino 6.x & 7.x, Microsoft Office Communicator, Microsoft Lync, Skype for Business)
Illustrates solid customer service skills
Exhibits applied coaching and leadership skills

Technical Subject Matter Specialist Senior Resume Examples & Samples

Applies principles and methods of the subject matter to specialized solutions
Includes but not limited to; medical and legal transcription, scientific encoding, environmental, scientific, maintenance and repair processes, and logistical support activities
M2M publishing scheme and common H2M presentation, navigation, and

Senior EPM Technical Specialist Resume Examples & Samples

Manage the development of system modules as required to support the Planning application
Candidate must have solid writing skills, and must be able to translate user requests into functional requirements, as well as effectively describe technical specifications to business users, both verbally and through documentation
Bachelor’s degree in Finance/Accounting, Business, or MIS. MBA preferred. Will consider Computer Science degrees with relevant work experience in database systems (OLAP preferred)
5-7+ years of relevant wireless and/or technology industry experience strongly preferred
5-7+ years of experience managing OLAP and relational databases development life cycles is required
3+ years of experience managing Planning systems (Hyperion Planning preferred). Thorough understanding of the Planning processes and experience with driver-based planning models required

Senior Identity & Access Management Cybersecurity Technical Specialist Resume Examples & Samples

Performing in-depth assessment of client’s IAM capabilities
Designing IAM solution to integrate into client's existing environment
Performing Proof of Concepts using IBM IAM products
Providing post-sales support to existing customers
At least 3 years of experience designing and implementing Identity and Access Management (IAM) products
At least 3 years of experience with a variety of technologies; multi-factor authentication, muti-tiered applications, databases, directory services, application servers, and network infrastructure
At least 2 years of experience troubleshooting software failures and systems incompatibilities
At least 2 years of experience with a variety of enterprise identity management products
Familiarity with ADFS, Kerberos, NTLM, OAuth, SAML, and other authentication methods

Senior Lyophilizer Technical Specialist Resume Examples & Samples

In Charge of maintenance procedure and operational procedure for the lyophilizer equipment
Directly and through assignees performs troubleshooting and provide corrective actions directive
Train assignees to ensure their knowledge and success on lyophilizer equipment
Directly and through staff participate in engineering designs, specifications selections, change of parts, and implement the necessary change through engineering change control procedure
Directly and through management participate in lyophilization process and cycle designs, and implement the process necessary change through engineering change control procedure
Directly and through validation department participate in change control requalification and validation of change
Understanding / knowledge of PLC control, preferably Allen Bradley RSlogix. Directly and/or through PLC engineering department participate in change needed in process and mechanical control
Directly and through management participate in customer meeting related to lyophilization subject matter expert
Directly and through QA department participate in PR writing, review and corrective action related to lyophilizer mechanical or process deviation
8 years of directly related experience with lyophilizer, with excellent knowledge on mechanical assembling, vacuum system, Heat Transfer Fluid system, hydraulic system, electrical circuit and control. Extensive knowledge in refrigeration system is required, including low temperature cascading system and two stages compressor
Bachelor Science degree in engineering or computer science. Must have a strong analytical, math, and problem solving skills

Senior EPM Technical Specialist Resume Examples & Samples

Perform detailed analysis of data, hierarchies, and processes that are critical to existing and future EPM systems
Understand and, in many cases, challenge requirements from key stakeholders by conducting interviews, or determining needs based off of prior experience
Write and review documentation including business requirements and functional specifications
Finalize functional specifications and conduct structured reviews with business sponsors for sign-off
Identify impacted objects within the application and document proposed design to meet the requirements
Design, develop, test, and implement objects including (but not limited to) web forms, business rules, calculation scripts; reference data management; Essbase formulas, outlines and report scripts
Support IT during the development phase of projects to ensure that the requirements are being met
Coordinate testing activities between IT, the Planning application support team and the EPM reporting team
Develop test plans and cases to be used for system integration and user acceptance testing. Work with users during UAT to ensure the system has met requirements
Manage changes to the requirements during the life-cycle of the project
Support the delivery of the Project

Technical Capabilities Senior Specialist Resume Examples & Samples

Primarily responsible for conceptualizing, designing, developing, and maintaining solutions for the team
Work directly with business areas to define business requirements and translate those requirements into conceptual and logical data models, and user-interfaces
Research and evaluate alternative solutions; recommends and develops the most efficient and cost effective technical solutions
Define, understand and recommend changes to the existing software and application environment in tandem with the current business needs and direction
Interact with various matrix partners and team members to ensure applications are fulfilling user requirements, are efficiently designed & are easy to support and maintain
Perform root cause analysis for issues and provide effective and timely resolution
Apply technical processes to solve complex problems
This person will also be responsible for small to medium system enhancements and / or large scale strategic initiatives as needed
Support and maintenance of technical solutions

Senior Presales Technical Specialist Resume Examples & Samples

Provide pre-sales engineering support and demonstration application development in coordination with sales account managers for strategic sales efforts including
Proven track record of pre-sales engineering and/or implementation of software solutions in SCADA, MES, SCO, ERP CRM or Business Intelligence
Proficient in JavaScript (or VBScript/ASP) and other Web-related development technologies (Java, HTML/CSS, PHP, XML/XSL/DTD, HTML, etc.)
Understanding of RDBMS concepts and proficient in ANSI SQL App development experience
The ability to understand technical configurations and customizations leveraging ThingWorx products
Experience working with a technically diverse project team
Strong Programming skills, C, C++, Java, App Development or edge connectivity experience
Master’s degree. Preferred disciplines include Computer Science, Mathematics, Engineering, MIS, or equivalent
Minimum of 1 year of application/project experience as part of an internal development team or as a consultant/system integrator
Positively represents him/herself to customers and team members. Demonstrates sound diagnostic skills. Strong verbal and written communication skills
Clearly demonstrates an ability to work without immediate supervision
Ability to travel as much as 30% to 50% of the time due to the consultative nature and travel components of this role. This varies from month to month
Bachelor’s degree in Computer Science, Mathematics, Civil Engineering, MIS, or equivalent

Senior Housing Technical Specialist Resume Examples & Samples

Manage projects and technical assistance efforts with multi-family affordable housing developers and communities receiving technical assistance through HUD grants, involving working with ICF’s TA team members, partners, HUD grantees and HUD staff
Engage in and/or develop/deliver training sessions, conference presentations, workshops, and webinars on HUD’s Housing Counseling program
Bachelor's Degree in Planning, Public Policy, Government or a related discipline required
Minimum 10 years of experience in the field of HUD’s Housing Counseling program
Research and evaluation skills desired
Experience and expertise in other HUD programs desired
Periodic travel may be required
Experience working in a consulting firm, public housing authority, regional or national housing development organization or company, foundation, housing intermediary or public agency preferred
Experience in providing or managing technical assistance projects (training, direct technical assistance, resources and tools) pertaining specifically to HUD’s Housing Counseling program
Master's Degree, or higher education is strongly preferred
Strong analytical, problem-solving and decision making capabilities
Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team
Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude

Specialist Senior Engineering Technical Resume Examples & Samples

Serve as additional department point of contact
Interface with engineering, facilities, and customers on a regular basis
Compiles cost estimates and delivery quotations, monitors performance, and prepares reports, statistics, and recommendations for management review
Technical Engineering support duties requiring a high level of focus and attention to detail to ensure accuracy and quality
Performs destructive and nondestructive testing, electrical properties and mechanical evaluations
Operates automated computer testing systems
Assists in the development of tests as required by product specification and customer requirements
Gathers testing equipment, monitoring and measuring instruments and other apparatus and performs a wide variety of testing of materials prototype units and production units
Records laboratory notes and other data and details, as specified by engineering personnel or product specifications
Participates in efforts / applies six sigma tools to develop test methods, process steps, or procedures which improve productivity and quality. Ability to work independently and in a team environment
Ability to perform physical tasks
Conducts activities in a safe and healthy manner and works in accordance with established HS&E requirements to ensure the protection of employees, the public, and the environment
Takes actions necessary to stop work when an unsafe condition or action is identified. Every employee has the right and responsibility to stop work when unsafe conditions or actions are identified

Senior Energy Codes & Standards Technical Specialist Resume Examples & Samples

Performs complex building energy analysis, consulting, and providing recommendations; consulting with building energy efficiency and building science stakeholders, and managing contacts and relationships with regulatory organizations
Gathers, integrates, and synthesizes complex building science information in order to develop innovative zero net energy (ZNE) solutions, make recommendations, or propose action plans; developing programs and plans that integrate key sustainability or green building concepts such as LEED, California Green Building Standards, Green Point Rated, AB32, etc
Manages cross-functional teams within and outside of SCE to address and solve business and technical issues and problems. Integrating solutions that are consistent with, and would influence California's building energy standards (Title 24) and appliance regulations (Title 20) as well as DOE's building and appliance regulations. Developing, evaluating, and integrating reach codes and code compliance enhancement programs with EE programs, local governmental jurisdictions, equipment manufacturers, etc
Develops programs and plans that integrate the processes of development, design, and construction of buildings including the permit, inspection, entitlement, and financing processes; provide expertise within the building industry including the design, permitting, and regulations of buildings, as well as building energy systems
Bachelor’s Degree in engineering, architecture, building science, environmental science, city planning, energy/public policy or related discipline
Eight years of experience in the building science and/or energy efficiency field performing complex analysis, consulting, and providing recommendations
Two years project management experience managing budget, scope, deliverables and resources
Master's degree, in engineering, architecture, building science, environmental science, city planning, energy/public policy or a related technical field
Certification/license in at least one of the following: PE License, AIA, AICP, LEED-AP, LEED-GA, or LEED-Fellow or related certification
Two years of experience with building and appliance energy efficiency standards
Knowledge of energy codes and standards, and local governments (cities, counties, associations of governments, etc.), coordination of energy, CEQA, climate action plans, and utility partnership programs
Experience gathering, integrating, and synthesizing complex information in order to develop innovative solutions, make recommendations, or propose action plans
Experience with California's building energy standards (Title 24) and appliance regulations (Title 20) as well as DOE’s appliance regulations
Experience consulting with key stakeholders, and managing contracts and relationships with regulatory organizations
Experience making decisions regarding changing project/product scope, policy development, implementation, and quality control
Knowledge of and experience with key sustainability or green building concepts such as LEED, California Green Building Standards, Green Point Rated, AB32, etc
Demonstrated knowledge and experience with the process of development, design, and construction of buildings including the permit, inspection, entitlement, and financing processes
Ability to communicate ideas and information effectively through oral presentations and written communications to diverse audiences
Recognized expertise within the building industry including the design, permitting, and regulations of buildings, as well as building energy systems
Excellent oral and written communication skills in order to interface with Senior Management and Executives, as well as across company boundaries including high-level regulatory staff and commissioners, and senior level energy efficiency advocacy leaders

Senior Claims Technical Specialist Resume Examples & Samples

Manage a diverse portfolio exclusively of high severity claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an effective and efficient manner
Evaluate and negotiate the resolution of assigned claims in a timely manner, within appropriate authority and in accordance with applicable laws, regulations, statutes, best practices and Department of Insurance (DOI) compliance
Drive the highest level of customer care, responsiveness, and satisfaction when managing assigned claims to deliver superior claim outcomes
Collaborate with outside representative counsel to formulate litigation strategy ensuring achievement of desired outcome and effective litigation management strategies
Directs and manage external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants
Oversee projects and planning surrounding departmental initiatives to achieve strategic objectives
Analyze, develop and determine appropriate case reserves on all assigned claim files and recommend changes where necessary to ensure actuarial accuracy
Advise on specific MLPL areas of specialization and coordinates efforts to disseminate information and guide learning and thought leadership in those areas; serve as the subject matter expert
Represent QBE by participating in and attending industry seminars or authoring articles pertaining to MLPL subjects
Collaborate with Underwriters to identify, understand and address novel or complex risks to appropriately price and negotiate terms including participation in sales calls and requests for proposals (RFPs)
Manage relationships with external vendors to deliver accurate, timely, and cost effective solutions
Take ownership for personal development and career planning, and development of required skills, tools, techniques, and technology to continually add value to the organization
Contribute to a positive environment by demonstrating cultural expectations and guiding leaders to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
8 years relevant experience
Advanced working knowledge of current and possible future MLPL products, policies, practices, trends, technology and information affecting the business and organization; knows how the business works
Advanced working knowledge of relevant MLPL claims legal and technical knowledge for all US jurisdictions
Advanced working knowledge of insurance policy and contract language
Advanced working knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique and coordination of people and resources
Advanced working knowledge of experts in field of concentration, including attorneys, mediators, judges and experts
Generate original, innovative solutions to difficult or unusual situations
Identify and locate information and facts which are necessary and relevant for the purposes of evaluating a claim
Financial and business acumen and awareness of financial responsibility
Quickly change direction when working on multiple projects or issues
Properly document investigation findings and preserve evidence in accordance with internal and external laws and procedures
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Assume a methodical approach to a given situation and develop a systematic procedure as a response
Develop effective negotiation strategies and prepare a plan of action
Build and capitalize on beneficial internal and external relationships including competitors
Actively contributes towards continuously improving performance and mentor team with feedback, on-the-job skill enhancement opportunities and career advice
Build and establish constructive and cooperative working relationships and open lines of communication
Utilize effective communication skills to influence and persuade decision makers
Manage a diverse and extensive portfolio of management and professional liability (MLPL) claims with varying levels of complexity and activity
Collaborate with internal resources to resolve difficult claims situations and drive resolution opportunities with internal and external stakeholders

Technical Senior Specialist Project Resume Examples & Samples

Manage design, development and testing of various aspect of financial regulatory reporting platform
Work with Dev/QA, enterprise architects to drive the solution best suited for the application
Leverage and utilize enterprise and reusable solutions and services to gain efficiencies and consistencies
Responsible to provide direction and guidance for a wide array of activities associated with project planning and management to ensure that projects are completed on time, within budget and to client specifications
He/she will be responsible to manage and oversee the end to end project management activities such as project reporting, project planning, issue / risk identification and tracking, scope management, estimation, client management, relationship management and other project documentation preparation for projects of high business complexity (involving multiple systems interfaces that are highly visible to the organization)
Serve as a liaison between clients and internal technical groups to ensure delivery of projects on time, within budget, and to specification
Ensures project delivery is in conformance with company methodologies and standards and contribute to the achievement of area objectives
Able to drive priorities within the Enterprise and resolve any dependencies on Enterprise Solutions
Able to drive functional requirements various regulatory development projects with the Enterprise target Architecture
Must be a self-starter with effective oral and written communication skills
A self-motivated personality, and able to work efficiently by himself/herself, as well as, in a team
Domain knowledge on Banking and Financial & Regulatory Reporting is a plus
Project management certification (like PMP, agile project management etc.)
Experience working with regulatory project (e.g. Basel III, CCAR, BCBS 239)

Senior Claims Technical Specialist Resume Examples & Samples

Manage a diverse portfolio of high severity trade credit claims to include conducting fact, liability and loss investigations and interpreting insurance contracts in an effective and efficient manner
Evaluate, review and interpret policy endorsements, legal documents, and claim supporting documentation
Drive and coordinate fact, liability and loss investigations on all assigned claims to provide timely and accurate evaluation of each assigned claim
Interpret insurance contract and apply to the facts and exposures with each assigned claim
Evaluate and draft and/or coordinate coverage response engaging internal and external legal counsel as appropriate
Negotiate the resolution of assigned claims within appropriate authority and a timely and fair manner and in accordance with applicable laws, regulations and statutes
Resolve claims activities in accordance with claims best practices and Department of Insurance (DOI) compliance to support quality claim results
Liaise with other internal centers of expertise, subject matter experts and other stakeholders in a timely manner where appropriate to deliver the consistent delivery of superior claims outcomes
Review, develop and determine appropriate case reserves on all assigned claim files and recommend changes where necessary to ensure actuarial accuracy
Provide accurate and timely information to all external and internal stakeholders including policyholders, internal colleagues, distribution partners and others to address claim status and other inquiries. Drive the highest level of customer care, responsiveness, and satisfaction when managing assigned claims to deliver superior claim outcomes
Participate in the development of evolving insurance products including drafting and revision of policy endorsements and contract language
Collaborates with underwriting colleagues to identify and understand risks to be underwritten in order to appropriately price and negotiate terms, including participation in sales calls and requests for proposals (RFPs). Identify QBE’s capabilities and expertise in other lines of insurance for cross-selling opportunities
Strong working knowledge of trade credit policies
Strong working knowledge of relevant trade credit claims legal and technical knowledge for all US jurisdictions
Strong working knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique and coordination of people and resources
Remain up to date of changes in case law, statutes or regulations as relates to trade credit
Advanced experience in other segments of trade credit industry, including agency, retail or wholesale brokerages, third-party administrator, risk management, legal or other roles
Manage a diverse and extensive portfolio of Surety Bond claims with varying levels of complexity and activity

Senior Specialist, Technical Bid Management Resume Examples & Samples

Lead Customer technical meetings to develop value engineered solutions
Be the link between Customer technical personal and Vestas technical specialists
Present to Customers on Vestas products generally and project specific solutions
Have ability to design optimized wind farm energy solutions considering AEP assessment and loads analysis
Degree in Engineering, Mathematics, Physics, Environmental Science, Meteorology, Science or related disciplines

Senior Claims Technical Specialist Resume Examples & Samples

Experience handling management and professional liability matters including Directors and Officers Liability, Professional Liability, Fidelity, Pension Trustee’s Liability, Data-Protection and Privacy Liability
Advanced experience in other segments of management and professional lines industry, including agency, retail or wholesale brokerages, third-party administrator, risk management, legal or other roles
Advanced experience in diverse industry segments that present claims and risks including, for example, financial institutions, broker-dealers, private equity, real-estate investment trusts, private and public stock companies, energy, oil and gas and other industries

Technical Enablement Senior Specialist Resume Examples & Samples

Lead, manage, and take accountability for technical enablement activities for the Machine Learning foundation
Coordinate technical enablement activities with stakeholders outside your team
Acquire substantial knowledge about the functions that the Machine Learning foundation offers
Interact internally with other product development units and externally with partners and customers
Create and maintain training and demo content mainly targeted at a developer audience to facilitate these ramp-up activities
Assess feasibility of requests posed by these stakeholders with respect to the functions the Machine Learning foundation offers
Participate in workshops, trainings, or conferences with both internal and external stakeholders
Successful track record in coordinating multi-disciplinary projects with a focus on information development for a technical audience
Proven excellence in communicating on a technical level to an international audience and explain complex concepts in a structured, clear, and concise manner
Proven ability to present in front of a large audience
Self-organized working style

Senior Laboratory Technical Specialist Resume Examples & Samples

Mentor new hires within the department. Responsible for the completion of competency forms and associated documentation related to their training activities
Lead and develop the execution of local laboratory technical support, communicates with and provides guidance and relevant test data to stakeholders
Oversee the local laboratory Technical Support Helpdesk staff with inquiries from other departments and clients requesting specific laboratory information
Develop and lead the local clinical laboratory quality program including statistical analysis, by providing guidance to laboratory staff and communicating with laboratory management, global quality control and global lab harmonization groups as required
Develop and lead in validating (new) assays through statistical analysis and troubleshooting of local laboratory data, and acts as a technical specialist for stakeholders in the effective implementation of analytical methods in the local lab
Develop, lead and act as contact person on all aspects and phases of proficiency testing and accreditation programs within the local lab
Develop and lead the yearly schedules for the local laboratory for regulatory functions and completes data analysis by performing linearity and comparison studies, or other studies as required by various agencies and/or as requested by sponsors
Responsible for all system lifecycle activities and associated deliverables pertaining to local laboratory instruments and equipment, including the design, testing, and execution of qualification activities, calibration, maintenance, change control and retirement activities, to ensure effective implementation and maintenance of local laboratory instruments and equipment to the highest standard
Initiate, lead and communicate on a technical level with manufacturers, global organizational colleagues and/or System Compliance Office related to their daily activities on both a regional or global basis
Work with Global Lab Harmonization to initiate the drafting of new standard operating procedures (SOPs) and the maintenance of existing SOPs related to the departmental activities on both a regional or global basis
Represent Technical Services team in audits/inspections from regulatory agencies and pharmaceutical sponsors of the local laboratory
Knowledge of clinical laboratory regulations, GxP and /or ICH guidelines
Knowledge of laboratory equipment, clinical laboratory assays, quality control and validation procedures
Proficiency in PC applications such as word processing, spreadsheets, database management
Bachelor’s degree in life sciences or other relevant field and 3 years relevant clinical laboratory experience; or equivalent combination of education, training and experience