Ski School Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the ski school job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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A Ernser

Adell

Ernser

40988 Judge Station

Philadelphia

+1 (555) 314 1954

40988 Judge Station

Philadelphia

Phone

p +1 (555) 314 1954

Experience Experience

Boston, MA

Ski School

Boston, MA

Fadel-O'Conner

Boston, MA

Ski School

When working with children: Supervising children in class at all times; assisting at lunch and snack times; ensuring return of children to identified guardian
When working with children: supervising children in class at all times; assisting at lunch and snack times; ensuring return of children to identified guardian
Working with guests of all ages and abilities
Assisting guests to load and unload the chairlift
Assisting guests with transportation of equipment
When working with children, supervising children in class at all times ensuring return of child to identified guardian
Communicating instructions and helping guests to their feet during a lesson

Philadelphia, PA

Ski School Supervisor

Philadelphia, PA

Pouros, Fahey and Smith

Philadelphia, PA

Ski School Supervisor

Work with Management Team to develop a culture of Health and Safety
Assign daily tasks and make all lesson assignments for instructors scheduled to your work area each day
Be proactive to provide superior guest service at all times (internal and external)
Regularly assess performance of instructor staff
Monitor and adjust staffing levels at the direction of the Product and Location Manager(s)
Mentoring, observing, coaching, delivering feedback and evaluations of instructors
PSIA/AASI level 2 or 3 certification

present

Philadelphia, PA

Ski School Product Sales Agent

Philadelphia, PA

Crona-Littel

present

Philadelphia, PA

Ski School Product Sales Agent

present

Create a fun and professional work environment
Take initiative to perform duties which facilitate operations and maintain cleanliness of your work area while paying attention to detail
Professionally assist and follow through with resolution of guest complaints; handle concerns and suggestions
Assist with coordination of student lunch program - ordering food, serving kids, clean up, etc
Assist and follow through with resolution of guest complaints, concerns and suggestions
Multi-task - interact with guests and perform computer sales functions at the same time
Participate in resort and departmental trainings and development courses

Education Education

Bachelor’s Degree in Accuracy

University of California, Berkeley

Bachelor’s Degree in Accuracy

Skills Skills

Ability to communicate in Spanish
Provide above and beyond Guest Service while maintaining attention to detail in a fast-passed, vibrant environment
Compiling of all passes/tickets/lesson report cards, with explanation of each to the guests
Cash handling experience
Previous experience with a Point of Sale system
Process Sales in Resort Point of Sale system; provide other tracking in various Computer Software systems. Gathering an input of all customer information in our computer system
1 year guest relations experience
Direct guest around the resort and answer guest questions on all resort activities. Communicate clearly and precisely, helping guest to understand all directions
Previous customer service experience
Previous call center experience

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8 Ski School resume templates

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Ski School Sales Agent Resume Examples & Samples

Detailed explanation of all Ski & Ride School Products to guests
Book future Child Lessons, Adult Lessons, Ultimate 4, Private Lesson and Special Programs as requested
Previous work experience in Guest Services
Previous work experience cash handling

Ripperoo / Ski School Mascot Resume Examples & Samples

Experience working with children - required
Desire to work with young children - required
Able to work weekends and holidays - required
Able to work through the end of the season

Ski School Rental Technician Resume Examples & Samples

Assist with set up, organzing and inventory of equipment pre/post season
Communicate with Ski and Snowboard School Supervisors, instructors, and ticket sellers on product levels/availability and assist in operations as needed
Must have a caring and helpful attitude and enjoy working with children of all ages

Ski School Resume Examples & Samples

Create a fun environment that is conducive to learning by employing a variety of appropriate teaching strategies
Demonstrate, and continually develop, an understanding of skiing / riding concepts
Actively and genuinely communicate with guests to explain programs, services, policies, schedules and rates
Desire to work with and relate to adults, children, parents, guests and fellow employees
Demonstrate the ability to communicate, supervise, and work with all assigned ages and skill levels appropriate to experience / certification

Lead-ski School Product Sales Resume Examples & Samples

High school education or equivalent - required
1 year ski school RPOS experence - required
Windows 2000
Must have the ability to communicate fluently (written and oral) in English
1 year cash handling experience - required

Supervisor, Ski School Resume Examples & Samples

Schedule staff and maintain appropriate staff levels
Manage and coach instructors and complete performance appraisals for a family of instructors
Workplace safety as well as support and execute safety initiatives
Hiring and training
Maintain and promote teamwork
Continuous and superior guest relations
Daily operational duties and maintenance of physical assets, and other duties as assigned
PSIA Level 3 certification - preferred
Leadership experience in a Vail Resorts ski school - required
Strong computer skills - required
Must be able to work weekends and holidays throughout the season - required
Must be able to work from October 21, 2015 - April 16, 2016 - required
Two years previous supervisory experience, ski school or other - preferred
Product Sales experience - preferred

Children s Ski School Inside Operations Product Manager Resume Examples & Samples

Hiring and training staff and maintaining staff levels for rentals, 3-6 operations, 7-Teen operations, greeters and valets
Managing payroll for inside staff; any issues relating to pay, guest complaints, systems efficiency, etc
Provide support to inside and on snow Program Supervisors and Product Managers
Monitor and maintain the quality and consistency of the inside operations, inclusive of counselor staff, rental staff, greeters, valets and supervisor staff
Provide support to the Product Sales and Services operation
Deliver performance appraisals and provide coaching and feedback
Monitor and maintain quality and appearance of building, sales facilities, signage and program imaging
Ordering supplies for building and kitchen
Create guest service quality targets and measures of success
Work with other Children's Centers Product Managers to support and achieve quality targets for Pod and overall Ski and Snowboard School goals
Stay informed of guest and employee safety regulations, including MSDS standards, etc
Create a fun, positive, creative and supportive environment in which to work by interacting with staff in a positive and supportive manner
Perform other duties assigned by Location Manager
High School diploma or GED - required
Fluent in English, written and verbal - required
Spanish language skills - preferred
Product Sales and Services experience in ski & snowboard industry - preferred
A minimum of one-year supervisory experience - preferred
Two years guest relation experience - required
High level of independent decision-making skills - required
Some experience working with children - preferred
High level of interpersonal and communication skills - required
Knowledge of RPOS - preferred
Basic knowledge of computers - required

Cashier / Ski School Tickets Resume Examples & Samples

Provide above and beyond Guest Service while maintaining attention to detail in a fast-passed, vibrant environment
Selling/up selling all ski school lessons from pre-bookings to in-person walk up guest
Process Sales in Resort Point of Sale system; provide other tracking in various Computer Software systems. Gathering an input of all customer information in our computer system
Collecting and checking release of liabilities for each guest within the Ski & Ride School
Directing guest in their next steps in the Ski & Ride School process, from rental, lockers, retail stores, lesson meeting areas

HB Visa-advanced Ski School Resume Examples & Samples

Transportation: Full reimbursement for transportation and subsistence from the place from which the worker has come to work, whether in the U.S. or abroad, to the place of employment will be provided to the worker by check in the first week of employment. Return transportation will be provided by the employer if the worker completes the employment period or is dismissed early by the employer. Transportation (including meals and, to the extent necessary, lodging) to the place of employment will be provided, or its cost to workers reimbursed, if the worker completes half the employment period
Three-fourths guarantee: The employer guarantees to offer work for hours equal to at least three fourths of the workdays in each 12-week period of the total employment period
Tools, equipment & supplies: The employer will provide workers at no charge all tools, supplies, & equipment required to perform the job
Miscellaneous:The employer will use a single workweek as its standard for computing wages due; The pay period is every two weeks; The employer will make all payroll deductions required by law and will not make any deductions, which are not required by law; The employer will reimburse an H–2B worker in the first work week for all visa, visa processing, border crossing, and other related fees, including those mandated by the government, incurred by the H–2B worker

Ski School Reservations Lead Agent Resume Examples & Samples

Demonstrate an unyielding passion for the guest experience, culture, mission, and vision by troubleshooting and resolving guest and partner issues in a timely and mutually beneficial manner
Manage call colume to acheieve departmental goals, assist agents, communicate with backup resources, and take backup calls while following an established sales script to convert bookings
Communicate with guests, employees, and other departments in a positive, productive, and efficient manner
Support agents through coaching and training to increase knowledge and performance
Provide feedback to management regarding both positive and negative issues that impact department performance
Inspire trust and build strong relationships across business units – such as Front Desks, Guest Services, Mountain Operations, Call Centers (ISD, IED, Online, etc.), Travel Services, and the Training Department
Responsible for data entry
Responsible for other tasks as assigned
Call center, hospitality, and/or sales experience required
Microsoft Office Suite experience and knowledge required
Experience with property management software (Tour Partner, RPOS, LMS) preferred
Must be able to work on the phone and computer for long periods of time
Must have a flexible work schedule
Exceptional time management and multitasking skills required
Ability to pay close attention to detail required

Children s Center Lead-beaver Creek Ski School Resume Examples & Samples

Check in/out children
Ski valet
Ski yard set up
Magic carpet assistance
Lunch routines
Assisting with children's bathroom breaks
Deliver a high level of guest service to children, parents and other resort guests
Supervision of children
REQUIRED: Resume and Two Letters of Professional Recommendation
Directing work of others– required
Organizational skills– required
Must be 18 years of age or older – required
Previous experience in a leadership role - required
Previous guest service experience - required
Ability to work weekends and holidays - required
Ability to commit to working through to the end of the winter season (April 10, 2016) - required
Ability to work directly with young children and a minimum of 3 years previous experience with children - highly preferred
Ability to work outside in adverse weather conditions - required
Ability to stand for long periods of time - required
Ability to lift, bend and carry items with a combined weight of 30lbs (such as ski racks, ski and snowboard equipment, etc.) - required
Successful completion of the Background check – required
Working knowledge of Microsoft Office– required
Knowledge of skiing/snowboarding equipment - preferred

Ski School Food Service Worker, Seasonal Resume Examples & Samples

Serve lunch to children in the multi-week ski/snowboard program
Responsible for set up/clean up of assigned areas
Maintain surface areas to provide a clean, safe environment for serving food
Maintain a safe, fun and positive environment for program participants

Ski School Product Sales Agent Resume Examples & Samples

Daily sales and infomration on all Vail Resorts products
Maintain sufficient supplies and perform daily cleaning of sales office
Maintain on-mountain features and learning zones
Assist with coordination of student lunch program - ordering food, serving kids, clean up, etc
Provide for the safety and security of children during non-lesson time. Contact and communicate with parents about children's issues when needed
General computer skills

Children s Ski School Resume Examples & Samples

Maintain all paperwork according to company policies and procedures
Keep rental area clean, safe and organized
Provide enthusiastic, professional guest service
Communicate with facility leads, magic carpet instructors, and ticket sellers on product levels/availability and assist in operations as needed

Ski School Product Sales Agent Resume Examples & Samples

Daily sale of all Ski & Ride School and Lift Ticket Products
Detailed explanations of all Ski & Ride School Products to guests
Book future Child Lessons, Adult Lessons, Private Lesson and Special Programs as requested
Facilitate Check in for all Ski School Programs
Check in children into Ski & Ride School by identifying ski/ride level, explaining the days program/adventure card, and assist in running child to appropriate location
Assist children's facility staff whenever possible
Book Private Lessons and assign Instructors based on request, priority, or specific lesson requirements with assistance from Manager/Supervisor
Create and redeem reservation packets for children's and adult reservations
Produce neat, organized and accurate cash turn in and auditing reports
Understand, and support department operations and company policies and procedures
1 year guest relations experience
Cash handling experience

Chef Kids Ski School Resume Examples & Samples

Carry out policies and procedures of Northstar California
Supervise and participate in preparation, execution and design of all menu items
Monitor production and quality levels of all food products
Monitor incoming food product to ensure proper quality
Monitor all refrigeration and dry storage for proper handling and rotation
Monitor and work on the line to help ensure proper quality at all times
Keep open and daily communication with subordinates and superiors
Timely execution of all responsibilities and requests
Maintain a high level of sanitation and safety
Maintain a superior level of professionalism
Meet service level objectives and department goals as set forth by immediate supervisor

Ski School Product Sales Agent Resume Examples & Samples

Compiling of all passes/tickets/lesson report cards, with explanation of each to the guests
Direct guest around the resort and answer guest questions on all resort activities. Communicate clearly and precisely, helping guest to understand all directions
SRS Sales Agents are required to arrive to work, on time, at various mountain locations

Ski School Product Sales Agent Resume Examples & Samples

Accurately and efficiently process lift access products, activity products, and/or ski school products while capturing guest data
Make suitable product recommendations to meet guest needs and business objectives
Handle high volumes of customer interaction while delivering exceptional service; internal & external
Assist and follow through with resolution of guest complaints, concerns and suggestions
Multi-task - interact with guests and perform computer sales functions at the same time
Participate in resort and departmental trainings as required
Take initiative to perform “out of the box” duties/actions for internal and external guests

Ski School Manager Resume Examples & Samples

Ensure supervisory staff is effectively controlling instructor and support staff in order to ensure the highest quality of guest service is provided
Communicate with other departments to create an environment of support and trust that will benefit staff and guests
Responsible for overseeing and coordinating the maintenance of day to day supplies and program tools for inside and outside set up
Adhere to and model the Company’s mission, vision and values
Children Specialist 2 certification or equivalent

Ski School Sales Agent / Call Center Resume Examples & Samples

Daily sale of all Ski & Snowboard School, Season Pass, and Lift Ticket Products
Detailed explanation of all Ski & Snowboard School Products to guests
Answer incoming calls in a call center environment, offering professional, courteous, and accurate information and bookings
Resolving guest questions that may come into the call center post visit
Daily data entry including guest information, liability forms, and ski school progress reports
Previous experience with a Point of Sale system
Previous experience in a call center environment

Ski School Product Sales Agent Resume Examples & Samples

Accurately and efficiently process ski school and lift access products while capturing guest data
Supply administrative and phone support for ski and snowboard school private lesson reservations and operations
Work with ski and snowboard school management and instructors to book and confirm private lessons
Creating a fun and professional work experience while communicating in a courteous and respectful manner
Willing to cross-train and work in all areas/locations of PSS
Take initiative to perform duties which facilitate operations and maintain cleanliness of your work area while paying attention to detail
Proficient on Microsoft applications and/or POS software - required
Ability to communicate fluently and effectively in English - required
Typing skills with an emphasis on data collection - required
Fun, outgoing personality traits - required
Take timeliness and deliverable tasks seriously - required
Capable of working independently - required
Ability to develop a quick rapport with clients - required
Ability to stay calm in busy and stressful situations - required
Prior experience with (resort) POS software - preferred
Experienced and/or conversational in a foreign language - preferred
Previous guest service experience - preferred
College Degree - preferred
Cash handling experience - preferred

Ski School Sales Agent Resume Examples & Samples

Resolve guest ticket problems, perform refunds under the guidance of the management team, and when appropriate, handle guest concerns and suggestions
Establish personal strengths and weaknesses through self-assessment and on-going feedback from management team; participate in self-improvement/developement programs
Aid instructors with student handling/coordination while indoors both prior to and following lessons
Monitor indoor facilites for cleanliness and safety
Support instructor staff with outdoor activities such as providing water to teaching area, put up and take down fencing, set up areas for teaching, etc
Must be able and willing to work in a team setting

Ski School Reservations Agent Resume Examples & Samples

Assist prospective and existing guests to build complete Ski School reservations
Convert opportunities into sales in order to meet conversion goals and drive Ski School revenue and occupancy goals
Provide excellent customer service to a variety of clientele through personalized conversations
Follow up on all sales leads and inquiries in a timely manner
Ability to use different systems efficiently while entering accurate data
Use questioning and listening skills that support effective telephone communication
Call center, hospitality or sales experience preferred
Data entry experience preferred
MS Office Suite knowledge preferred
Property management software experience preferred: Tour Partner, RPOS, LMS
Must have excellent command of the English language, both written and spoken
Must have a flexible schedule, exceptional time management skills, and attention to detail
High level of interpersonal communication and a focus on customer service skills is a must
The ability to multitask is required

Ski School General Manager Resume Examples & Samples

5 years as a full-time ski/snowboard instructor
Minimum of 7 years 5 of which must be in the industry. Has experience of managing a minimum of 50 people
PSIA/AASI Level 3- Required
MS Office
Fluent in all aspects of English

Ticket / Ski School Sales Agent Resume Examples & Samples

Make suitable recommendations on products to meet the guests’ needs and the business objectives
Professionally assist and follow through with resolution of guest complaints; handle concerns and suggestions
Follow company/department policies and procedures
Participate in resort and departmental trainings and development courses

Teen Center Lead, Vail Ski School Resume Examples & Samples

7-Teen Ski School Operations Lead- Winter Seasonal, Full Time, Vail Mountain
Provide administrative support for the Golden Peak Children's Ski and Snowboard School management team and instructor staff in absence of the indoor 7-Teen Supervisor/Admin Assistant
Assist with payroll, data collection and reporting, supply ordering, and general clerical duties. Oversee all 7-Teen inside operations in the absence of the indoor supervisor
Responsible for inputting instructor payroll and handling any payroll corrections or problems, distribute checks and run payroll reports
Help with instructor hiring and separation paperwork
Assist with Worker's comp paperwork
Assist with 7-Teen ski and snowboard lesson operations and product sales as needed
College Degree - required
English - fluent - required
Team player with above average communication skills - required
Ski and Snowboard school knowledge - required
Office/administrative skills - required
Computer operations- microsoft, word and excel; previous work experience - required
Previous experience working with parents and children - preferred
Spanish helpful - preferred
Ability to pay attention to details - preferred
Previous experience working in a guest service position - preferred
Schedule:2 ½ days as lead and 2 ½ days as indoor guest service attendant

Ticket / Ski School Sales Lead Resume Examples & Samples

Accurate and efficient sales/refunds of all Ski & Snowboard School, lift access, and activity products
Detailed explanation of all products to guests and co-workers
Deliver friendly, efficient check in and purchase process for all resort guests
Responsible for selling the full menu of ski school and resort products. Confident working in call center operations and all locations of product sales. Includes communication in person and over the phone
Offer comprehensive support to the product sales operation
Participate in performance management by upholding policies and procedures on a daily basis
Facilitate daily operation of the office, directing workflow and delegating work
Understand, abide by, and support department operations and company policies and procedures
Daily data entry responsibility and office maintenance duties
Basic troubleshooting of sales station equipment
Communication with on snow ski school staff to ensure an efficient, guest focused operation
Leadership of the local product sales team

Ticket / Ski School Sales Supervisor Resume Examples & Samples

Supervise personnel to include training, scheduling, performance reviews, counseling, and disciplinary actions
Detailed knowledge of all Ski & Snowboard School, lift ticket, and season pass products and related systems
Resolve all customer issues that may arise and complete the service recovery proccess as wells as supervise sale and return of all Breckenridge Resort products and services
Create authentic connections with others; inspire trust and manage expectations while empowering others to share in the decision making and work processes
Monitor and improve guest experience in regards process and service. Contribute feedback and make changes for improvement
Maintain a fluid and enjoyable call center experience for our guests. Deliver accurate and regular communication to guests and staff through traditional, electronic, digital, and social media platforms
Develop future leaders while unlocking the potenial of leads and front-line agents
Control costs within established budget and cost reduction directives for specific offices. Accuratley performs all T & L entries and approvals in appropriate systems when necessary
Be forward thinking and one step ahead of the needs of the business, our guest's expectations, and your leader; act fast to changing dynamics
Contribute to the development of departmental policies and procedures. Promote and support department operations and company policies and procedures
Manage operation to accurately process all transactions/interactions regarding Ski & Snowboard School products, lift access products, season passes, and to ensure positive guest service
Communicate consistently with Sales Manager and Assistant Manager regarding operation execution and employee performance
Spanish skills

Ski School Supervisor Resume Examples & Samples

Work with the Ski and Ride School management and other departments to support and achieve quality targets for the overall success of the Ski & Ride School and Heavenly as whole
Schedule coaches and assign lessons
Ensure timely and accurate payment of coaches
Communicate and enforce the Ski & Ride School Safety plan (morning safety meetings, guest incidents, employee incidents etc.)
Ensure all guests are satisfied and any issues are resolved promptly
Develop Ski and Ride School team through observation of lessons, employee recognition and team building events
Monitor the quality of the guest experience on a daily basis and provide constructive feedback to coaches to help them improve their performance
Ability to read/write and communicate in English
A minimum of 3 years’ experience working for a Ski and Ride School in a teaching capacity
A minimum of PSIA/AASI level 1 certification
Proficiency with MS Office and use of computers
Exceptional guest service skills
Proficiency with RPOS
The ability to communicate in Spanish
PSIA/AASI level 2 or 3 certification

Children s Rental Lead-ski School Resume Examples & Samples

Responsible for set up rental reservations prior to next day’s arrivals
Provide enthusiastic, professional guest service and problem solve as necessary
Maintain overnight storage of equipment in racks inside and outside
Responsible for adjusting, tuning and maintenance of rental equipment (including usage of disinfectant aerosol sprays)
Communicate with Ski & Snowboard School children manager, supervisors, facility leads, instructors, and ticket sellers on product levels/availability and assist in operations as needed
Manage set up of rental area and anticipate equipment inventory throughout the season
Responsible for the completion of rental/liability forms and ensure proper payment has been received
Assist families in the placement and labeling of ski/snowboard equipment

Ski School Supervisor Resume Examples & Samples

Direct Supervision of Ski and Snowboard instructors
Mentoring, observing, coaching, delivering feedback and evaluations of instructors
Assign daily tasks and make all lesson assignments for instructors scheduled to your work area each day
Regularly assess performance of instructor staff
Work with Management Team to develop a culture of Health and Safety
Be proactive to provide superior guest service at all times (internal and external)
Ensure all staff are following company and departmental policies & procedures
Collection and submittal of payroll information
Build a working knowledge of RPOS, including specific Ski School Tools and Report Modules
Monitor and adjust staffing levels at the direction of the Product and Location Manager(s)
Administer appropriate record keeping and reporting systems
Lead special activities, and maintain facilities, assist in training as needed
Excellent personal skills particularly when dealing with Guest Service scenarios
Strong Skiing or Snowboarding skills. Possesses the ability to Ski/Ride most terrain in order to appropriately respond and travel to on hill situations
Desire to work with and relate to adults, children, parents, and employees
Demonstrated ability to communicate effectively and supervise others
Proficiency with Microsoft Office, Windows based applications and internet based software
Experience with RPOS or RTP preferred
College degree and/or two years relevant proven leadership experience in related field, or a combination of education and experience from which comparable knowledge and skills are acquired
PSIA/AASI Certification or equivalent international certification required

Ski School Reservations Specialist Resume Examples & Samples

Responsible for providing informed and accurate response to customers about ski school products and services offered at Park City via telephone. Able to present the first point of contact for our Experience of a Lifetime through consistently providing positive guest interactions and strong attention to detail
Must be able to maintain quality performance on incoming phone calls from guests with a goal of answering at least 85-90 calls per day. The calls will be a variety of sales calls, service calls, and service recovery
Communicate quickly and accurately via email
Retain significant amounts of information in order to provide the best customer service with the most accurate, appropriate and helpful information
Be an organized, responsible, punctual, accountable individual who has a sense of urgency and recognizes the importance of adhering to call center and customer service standards
Work well with the call center team as a whole. This means actively contributing at team meetings, maintaining flexibility in their scheduling, and a willingness to adapt to changes in workflow and environment as our business is ever-changing
Demonstrate exceptional time management with strong ability to multitask
Perform daily sales and closing procedures and be held responsible for your end of day point of sale audit
Work with managers to achieve monthly departmental goals
Receive periodic performance evaluations
Commit to a one season agreement
Create a fun and professional work environment
Be willing to cross-train and work in all areas/locations of PSS as required
Passionate about guest service and the hospitality/ski industry
Willing and able to work the entire winter season (November 2016 – April 2017)
Flexible regarding work schedules and able to commit to working weekends and holidays
Punctual and can start work at 7:45 am each morning
Possesses exceptional guest relations and communication skills
Has an enthusiastic and outgoing personality
Proficient on Microsoft applications and/or POS software
Able to communicate fluently and effectively in English (verbal and written)
Able to retain a high volume of information to answer questions about all resort products
Quick to learn and adjust to product and pricing changes
Possesses strong organizational and teamwork skills
Able to develop a quick rapport with internal and external guests
Able to stay calm and perform well in busy and stressful situations
At least 18 years of age
Previous call center experience
Conversational in a second language – Spanish preferred
Above average typing skills
Prior experience with Vail POS software

Ski School Rental Technician Resume Examples & Samples

Responsible for set up of rental equipment reservations prior to next day’s arrivals
Be familiar and able to explain rental charges and ski school products to the parents
Maintain all equipment as well as storage of equipment in racks throughout facility
Other duties as required by the supervisory team as needed
Must be 18 years old or older
High School diploma preferred
Excellent guest service and communication skills
Must be able to work holidays and weekends
Must be available for work during primary hours of operation 8:00am-5:30pm. Ability/flexibility to work longer hours at Peak volume periods when needed
Experience in working with children
Snowsports background preferred

Ski School Manager Resume Examples & Samples

Oversees all Ski School operations to include Apprentice and PSIA Level 1, 2, and 3 certified Ski Instructors, and guest service in a remote high country ski area location Manages and directs the salaried Assistant Manager and an hourly staff of twenty five (25) or more associates providing training, motivation, and safe operation on a daily basis, addresses work issues and implements fair and consistent corrective counseling. Maintain and update lesson curriculum, Ski/Snowboard instruction as needed, organizes and assigns ski instructors to daily group and private lessons
Ensures that all PSIA/AASI teaching standards, Aramark and NPS procedures, controls systems and other established policies and procedures are understood and implemented by associates of the unit. Actively recruits highly qualified ski instructors. Performs skill set testing of instructor’s abilities encouraging them to strive for the next level of certification. Conducts interviews for candidates, hires, promotes, and evaluates, disciplines and discharges associates as needed. Assumes responsibility for guest satisfaction and service recovery
Daily inspections of all areas of the unit to ensure compliance with PSIA/AASI teaching standards NPS and Aramark operating plans as well as adherence to policies, procedures and Collective Bargaining Agreements. Directs race course construction, maintain educational requirements of all Ski School associates
Order and maintain all supplies for the Ski School operation, maintaining cost control efforts for labor and operating supplies and conduct meetings updating associates on daily goals and safety objectives

Ski School Ticket Product Sales Agent Resume Examples & Samples

Accurately and efficiently process: lift access products while capturing guest data
Ability to learn, understand and effectively communicate multiple product types to guest & can easily adapt to changing pricing and product offerings
Make suitable recommendations on products to meet the guest’s needs and the business objectives
Ability to handle high volumes of customer interaction while delivering exceptional guest service; internal & external
Creating a fun & professional work experience while communicating in a courteous & respectful manner
Perform daily sales and closing and be held responsible for your end of day point of sale audit
Follow company/department policies & procedures
Participate in resort & departmental trainings and development courses
Cross-train and work in all areas/locations of PSS
Data entry; collecting accurate guest data on all transactions
Maintain a clean and efficient work area and report any areas of concern
Perform other duties
Working knowledge Microsoft Products - required
Previous guest service work experience - required
Previous cash handling experience - Preferred
Efficient and accurate keyboarding skills - required
Fluent in all aspects of English - required
Ability to lift up to 25 lbs. - required
Position may require a background check
Point of Sale service experience - preferred
Knowledgeable about all resort products - preferred
Able to stand or sit for long periods of time - preferred

Ski School Accounting Analyst Resume Examples & Samples

Analyze deferred ski school revenue to ensure accurate and timely reporting of the financials
Perform monthly journal entries to appropriately recognize and adjust revenue relating to on-mountain revenue
Reconciliation of various accounts relating to our Strategic Alliance partners
Assist with product testing prior to summer and winter seasons to ensure accurate product mapping in RPOS
Assist with reconciling differences between the GL and daily ledger, and make adjustments as necessary
Manipulate and create NVision reports to improve processes
Train on-mountain staff as needed
2-3 Years Accounting Experience
Must be proficient in MS Office applications
Ability to prioritize tasks
Be able to identify problems and provide solutions
Motivated, self-started who can complete tasks independently
Willing to put in necessary time to complete tasks

Mss-ski School Supervisor Resume Examples & Samples

Coordinate the daily operations of our programs
Maintain excellent guest and employee rapport, and ensure customer satisfaction remains at the highest level possible
Develop strategies to expand on who your customers are and what they are looking for while maintaining strong relationships with them
Attend and facilitate daily meetings as required and be able to step into any part of the daily operations without notice
Maintain appropriate asset protection and inventory control
Mentor, observe and provide feedback to our staff
Must have the ability to make prudent decisions in a timely manner
Must be able to clearly and consistently communicate with both staff and guests
Create or maintain a comprehensive calendar of extra-curricular events throughout the season
Contribute to the development and long-range planning of Ski and Snowboard programming at Stratton
Participate on committees or boards when asked, as they pertain to the interests of the program at Stratton, specifically in regard to program operations or area of responsibility
Other duties as requested by MSS Management, Director of Mountain Sports, VP of Operations or Senior Leadership Team
High School Diploma Required. Degree in Management, Outdoor Education or related field is a plus
PSIA or AASI Level 1 minimum, or equivalent. Additional industry related experience is plus
Ability to manage large groups of people
Enthusiastic and motivated, with the ability to lead and delegate
Superior customer services skills
Experience/working knowledge in RTP a plus

Ticket & Ski School Sales Concierge Resume Examples & Samples

Accurately and efficiently process lift access products while capturing guest data
Ability to learn, understand and effectively communicate with the guest about multiple product types and can easily adapt to changing pricing and product offerings
Assist with inside & outside guest services
May assist with all facets of the product sales business, including but not limited to; scanning, ski school sales, call center, ticket & pass office, ski school assistance

Supervisor Ski School Resume Examples & Samples

Conduct Weekly/Daily Safety meetings and messaging for program
Works productively, meets deadlines, dependable in keeping commitments, completes tasks in a timely manner, punctual attendance at work and meetings, shows consistent effort
Carry out strategies and initiatives to support Guest Service metrics
Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions

Download Ski School Resume Sample as Image file