Supervisor, Sales Resume Samples
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Supervisor, Sales Resume Samples
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KO
K O'Reilly
Kade
O'Reilly
180 Stevie Crossing
Los Angeles
CA
+1 (555) 695 5703
180 Stevie Crossing
Los Angeles
CA
Phone
p
+1 (555) 695 5703
Experience
Experience
Dallas, TX
Supervisor, Sales
Dallas, TX
Wilkinson and Sons
Dallas, TX
Supervisor, Sales
- Create, manage and distribute reports to effectively communicate sales data and insights
- Coach and develop team, including performing employee evaluations and maintaining high morale
- Understand goals and identify/bridge gaps in performance at both the individual and team level
- Manage team scheduling and shifts to maintain adequate staffing levels
- Research, identify and develop existing potential customer portfolio
- Provide timely report to supervisor
- Coordinate and work with PMs/ customer service/ QM/ logistic/ procurement to solve customer complaints
Boston, MA
Supervisor, Inside Sales
Boston, MA
Nienow and Sons
Boston, MA
Supervisor, Inside Sales
- Manages the hiring, staffing and maintaining of a diverse and effective workforce
- Ensure that work is performed consistently with HD Supply policies and procedures
- Meets productivity standards; completes work in timely manner; strives to increase productivity. Works quickly
- Spend 50% of the time monitoring calls, providing coaching, and reaching out to our customers to learn how we can improve
- Responsible for career development/planning, performance and pay discussions of team members
- Motivate, train and develop new and existing sales team members for potential career growth and/or increased responsibility
- Plan, organize and provide leadership to achieve the short and long term business growth, sales goals, and loyalty objectives
present
Houston, TX
Supervisor, Virtual Sales
Houston, TX
Towne LLC
present
Houston, TX
Supervisor, Virtual Sales
present
- Provide on-going coaching to sales associates utilizing business specific tools and techniques
- Perform other duties as assigned
- Works within budget/financial objectives to design and implement sales incentives
- Responsible for sales associates performance awards
- Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
- Has in-depth knowledge of work processes and tools within own area
- Conduct daily meetings with sales associates to communicate sales promotions, procedural or policy changes and provide motivation to the selling team
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Florida International University
Bachelor’s Degree in Business
Skills
Skills
- Able to quickly touble shoot all system issues with real time resolutions following current operating policies
- Ability to analyze data, solve problems and continuously improve service levels
- Excellent time management and organizational skills
- Ability to maximize performance through coaching and development
- Builds a team of engaged associates
- Embraces Pebble as a way to communicate focused storytelling and to address issues
- Owns the store recovery process including assigning priority areas and inspecting sales floor for proper maintenance daily
- May perform store opening and closing responsibilities
- Understands the Sales environment and stays abreast of issues and events that have an impact on the business
- Is a student of the game in integrated retail with regards to systems, technology and digital devices and can train on the use of these tools
15 Supervisor, Sales resume templates
Read our complete resume writing guides
1
Supervisor, Entrance Operations, Sales Resume Examples & Samples
- Listening to spiels to ensure thorough up selling, proper pitching of incremental revenue products, collecting full demographics on all passes, and ensuring pinnacle guest service with each transaction. Coach, train, and give feedback based on sales observation, and hold team members accountable for improving sales interactions
- Monitoring positive and negative behaviors towards guests, and reviewing / following up on guest comments with team members. Ensure guest service standards are upheld by holding team members accountable for their service interactions
- Provide and review with all team members’ monthly sales & service report cards
- Prepare daily and weekly booth review report cards for team members showing performance and areas of improvement
- Measure sales and service performance for each team member and hold accountable to meet a predetermined sales and service expectation
- Provide recommendations on how to continue “one stop shopping” experience, and identify procedural efficiencies and improvements
- Ability to write reports, business correspondence and procedure manuals
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- 1-3 years sales and supervisory experience, and cash handling experience required; or equivalent combination of education and experience
2
Sales Integration Supervisor Resume Examples & Samples
- Coordinates the daily activities of the Advertising Sales Support Analysis professional team
- Provides support and solutions in operational areas as needed
- Communicates changes in inventory, products, schedules, and operational policies and procedures with staff
3
Sales Ops Supervisor Resume Examples & Samples
- Prior experience in client service
- Prior experience in a leadership role a plus
- Prior job experience in a fast-paced, deadline oriented job environment
- Prior sales operations experience
- Spanish language skills a plus
- Expertise with Microsoft Office products
- Able to act as a role model for members of your team
- Take ownership and accountability
- Well-organized
- Able to bring out the best in people
4
Supervisor, Sales Resume Examples & Samples
- Lead and motivate the Hotel and Front Gate VIP Kiosk sales team
- Understand goals and identify/bridge gaps in performance at both the individual and team level
- Coach and develop team, including performing employee evaluations and maintaining high morale
- Hold the team accountable to established sales metrics and performance/quality standards
- Manage team scheduling and shifts to maintain adequate staffing levels
- Assist in revising and implementing strategic sales plans
- Continue to be well-versed in and knowledgeable of all products and services, procedures and policies
- Consistently seek new ways to grow and promote the business
- Create, manage and distribute reports to effectively communicate sales data and insights
- Minimum 2 years relevant sales leadership experience
- On-call availability on a regular basis to handle sick calls, resolve ad hoc issues related to the team, etc
- Proficient in Microsoft Office, including Word, Excel, PowerPoint and Outlook
- Ability and willingness to stand at the Front Gate VIP Kiosk for an extended period of time in all weather conditions
- Reliable transportation to visit off-site locations
- High energy level, passion and commitment
- Strong leadership qualities with excellent communication skills, both written and verbal
- Results driven and committed to improving talent, techniques and selling skills
- Ability to work with others and collaborate across the organization to achieve goals
- Effective prioritization of goals and responsibilities
- Consistent attendance and ability to work a flexible schedule, including weekends and holidays
- Salesforce (CRM database) knowledge is desirable
- Ability to speak foreign languages, particularly Spanish and/or Mandarin, is a plus
5
Supervisor, Sales Forecasting Resume Examples & Samples
- Work under the direction of the manager to determine the appropriate forecasting method, predictor variables and statistical model validation techniques for theatrical new release titles
- Provide New Release POS, Shipment and Returns Forecasts for all National Accounts by budgeted title
- Provide replenishment forecasts (leads) to Operations on all theatrical titles
- Monitor & improve Industry Trend Curves (Electronic Sell-Through, Rental – Electronic & Physical, and Physical Sell-Through)
- Communicate theatrical forecast/actual results to Account Executives, Executive Director of Sales Forecasting and WHV Executive Management
- Partner with Marketing & Sales Account Executives to achieve agreement on the ultimate forecast
- Ensure company goals are consistent with departmental forecast
- Develop Adoption and Decay Curves for theatrical titles at daily through weekly level by POS Nat. Account must be well versed in statistical forecasting - from simple linear to cutting edge non-parametric and non- linear modeling techniques
- Create and maintain hybrid data sets Teradata (Bus. Obj., MSI, SAS) & Local (SAS) for WHV
- And competitive (Nielsen) theatrical titles
- Work with Research and Marketing to develop sources for external market driver information sources (Nielsen/NPD/IRI, etc.)
- Develop price elasticity models for new release titles (EST/Physical)
- Design automated sensitivity analyses of forecasting processes, including model selection and testing
- Develop single to multi-disc, New market entry analytics, including non-parametric forecasting algorithms
- Define and execute variance reports, including Post Event Analyses and Score Cards
- Research major variances
6
Sales Floor Supervisor Resume Examples & Samples
- Work closely with Sales Manager to ensure productivity goals are met
- Evaluate Sales Agents to ensure all metrics are met
- Ensure that the Sales department provides World Class Service at all times ensuring customer confidence
- Develop and maintain relations with other departments/contact centers to ensure accurate and up to date knowledge is shared
- Work closely with the HR Department to effectively manage conduct/performance issues and coordinate internal hires into the Customer Service Department
- Work closely with the QA Department to ensure that all service levels are being met
- Build and maintain a positive working environment and promotes World Class Service
- Handle urgent or escalated customer requests in a timely manner
- Prefer 2 years experience supervising a team within a contact center environment
- Ability to maximize performance through coaching and development
- Strong communication, presentation and writing skills required
- Ability to analyze data, solve problems and continuously improve service levels
- Understands the Sales environment and stays abreast of issues and events that have an impact on the business
- Must have working knowledge of Microsoft products (Excel, Word, Outlook) and other Ticketmaster related applications
7
Sales Ops Supervisor Resume Examples & Samples
- Must be a proven self-starter, demonstrating leadership qualities, with the ability to lead projects and gain the respect of the team
- Must demonstrate good interpersonal and communication skills
- Must have a customer/partner focus with a familiarity of how clients and partners interact, with demonstrated success assuring the client needs are met
- Crossroad traffic/Operative/Enterprise/PeopleSoft system experience
8
Supervisor Inside Sales Resume Examples & Samples
- 3 years of experience in a Sales environment
- Demonstration of a high level of results orientated performance
- Flexible schedule with ability to travel
- Solution oriented, customer service skills
- Intermediate or advanced PC skills with proficiency in Microsoft Office (spreadsheets (Excel), word processing (MS Word), and graphics software (PowerPoint)
- Familiarity with ACT or other types of CRMs preferred
9
Sales Engineer / Supervisor / Manager Resume Examples & Samples
- Further develop existing accounts and identify potential customers
- Develop new channels (Distributor) for Hong Kong and Macau market
- Maintain effective working relationships with clients to assure aggressive pursuit of sales for brand products
- Analyze and report market trends, potentials and sales forecasts
- Achieve sales target for assigned accounts
10
Supervisor, Sales Resume Examples & Samples
- Establish and maintain account relationships to meet personal sales target by visiting existing/prospective customers to understand and identify customers’ needs
- Maintain long-term customer supplier relationship
- Coordinate and work with PMs/ customer service/ QM/ logistic/ procurement to solve customer complaints
- Research, identify and develop existing potential customer portfolio
- Coordinate use of company resources, technical services, marketing communication activities to provide valued added services to accounts with the objective to influence selling potential
- Coordinate the personnel of customer services, logistics and inventory control to support the delivery of sales contracts
- Update a database of customer creditability according to company credit policies
- Trace the customers’ payment process to ensure timely payment of receivable to meet established sales targets and revenue goals
- Well prepare presentation material to customers for products promotion.L
- Ooking for any business opportunities to invite related technical people for products introduction
- Response to collect and feedback all information to supervisor about the customers, marketing and competitors situation in order to support identifying new business opportunities
- Provide timely report to supervisor
11
Retention Supervisor, Inside Sales Resume Examples & Samples
- Build a solid R3 team that exceeds goals
- Ensure the creation of an R3 pipeline (renew/retain/recapture)
- Monitor employee productivity and motivate team to reach daily dial goals
- Coordinate department activities and projects to meet project timelines
- Evaluate and improve R3 administration processes
- Supervise team in accordance with company policies and procedures
- Provide coaching for existing team and training for new hire
- Conduct employee interviews, on-boarding hire/release staff
- Manage performance and develop employee development plans
- Resolve interpersonal issues within team
- Schedule and lead team meetings, workshops and functions
- Report to senior leadership on R3metrics, opportunities and threats
- Suggest improvements that can be made to increase value
- Ensure accurate and complete information is captured in SFDC and provide weekly quality checks
- Coordinate team R3 activities to support and align with business goals, strategies and programs
12
Supervisor, Sales Resume Examples & Samples
- Define sales activities in the responsible areas by developing sales pipelines & account plans, carrying out customer events for new product launches and portfolio selling, implementing appropriate service levels, implementing pricing strategies and driving business growth to achieve maximum absolute margin
- Initiate the collaboration with other cross functional teams such as marketing, D&AT, PM, SCM to ensure customer satisfaction, e.g. delivery reliability, and achieving business growth. Proactively identify resource requirement, optimization opportunities as well as the implementation of best practices to ensure sales efficiency and effectiveness
- Proactively collect and report on market intelligence (e.g. pricing, promotion and capacity from competitors) as well as identify new business development opportunities and work with Supervisor, country and RBU marketing, project manager and technical teams to develop & implement appropriate count-measures and initiatives in order to defend and capture growth opportunities
- Make regular sales calls/visits to develop professional relationship and follow up on needs with the aim to close deals and finalize contracts, take ownership of the account, ensure alignment with SBU strategy
- Keep close communication with regional and global Global Key Accounts team to provide ongoing support and ensure customer satisfaction. Work closely with regional sales management team of Regional Sales Accounts’ strategy implementation and business development
- Market research project to develop competitor grid and benchmarking analyses
13
Sales Floor Supervisor Resume Examples & Samples
- Knows the store, services and location of merchandise. Tours sales floor and prioritizes jobs that need to be completed. Assists in identifying and resolving issues. Employee and member safety is a priority
- Builds a team of engaged associates
- Makes eye contact, smiles and greets all members that come within 10 feet. Demonstrates take the member to the merchandise policy showing pride in our brand. Assists in handling and solving member needs, issues or complaints
- Owns the store recovery process including assigning priority areas and inspecting sales floor for proper maintenance daily
- Is a student of the game in integrated retail with regards to systems, technology and digital devices and can train on the use of these tools
14
Supervisor Company Sales Accounting Resume Examples & Samples
- Manage team responsible for Passenger Sales Accounting
- Review and ensure ensure accurate and timely revenue bookings and disbursement of payments to vendors/partners, and analyze trends
- Provide support for general ledger (GL) revenue booking and account reconciliation
- Communicate with IT for troubleshooting and problem solving related to automated systems and applications; provide accounting support to IT as needed
- Assist Manager as needed for special projects and report creation
- Provide feedback via statistical reporting to other departments as needed
- Ensure compliance with all Sarbanes-Oxley controls, internal audit requirements; interacts with internal and external auditors as necessary
- Undergraduate degree in accounting or related field or equivalent experience/training
- Work experience appropriate to gain extensive knowledge of airline or related industry processing/reporting (i.e., currency conversions, customer regulations, taxes, security compliance, etc.)
- Proficient with all Microsoft Office applications, SAP; advanced spreadsheet skills (i.e., compilation, graphs, charts, macros, etc.)
- Proven team leader
- Highly developed analytical and problem solving skills
- Excellent verbal and written communication skills, with ability to effectively interact with employees at all levels within the organization as well as with external vendors at all levels
- Innovative thinking ability with a high degree of motivation
- Ability to work effectively under pressure, shift priorities, meets deadlines, balance the big picture with requisite details, and maintain flexibility
15
Supervisor, Sales Resume Examples & Samples
- Execute approved territory market strategy to achieve designated annual budget and long range plan under manager’s supervision
- Conduct daily commercial and Application Support Service to capture sales & maximize company’s profitability
- Execute account strategy for specific customers in conjunction with China Application Engineering Team, Global and Asia R&D and local manufacturing team
- Provide efficient application engineering support and problem shooting support to capture the business
- Provide problem shooting support for customers before and after sales
- Execute approved pricing strategy on territory and customer levels
- Negotiate Precious Metal management system in conjunction with Global and local Precious Metal Accountant
- Negotiate terms and conditions with customers in conjunction with Legal, site functions under manager’s guidance
- Coordinate with global team and site functions to ensure smoothness of validation and qualification processes
- Coordinate and execute Global Account’s pricing, Precious Metal management, Terms & Conditions, validation/qualification process and technology strategy with corresponding Global team for those joint ventures in China
- Manage monthly forecast and inventory; support sites’ payment collection and delivery negotiation whenever it is necessary
- Obtain, analyze and report market intelligence, customer update, competitors information through but not limited to customer visit report and monthly reports
- Participate in cross-BUs activities
16
Sales Ops Supervisor Resume Examples & Samples
- Understands and transfers warehouse operations knowledge to others including resource requirements, layout, route/bulk/transport loading, settlement and Department Of Transportation (DOT) regulations
- Understands and achieves performance standards including Good Manufacturing Practices, safety and regulatory management
- Aligns team agenda with Annual Operating Plan objectives
- Develops others by training frontline employees - setting expectations, providing feedback and recognizing and rewarding good performance
- 3+ years of work experience in warehousing required
- 2+ years work experience in a supervisory position required
- Experience in consumer package products or similar industry preferred
- Strong employee relations, interpersonal and verbal/written communication skills
- Demonstrated computer proficiency: Microsoft Suite
- Solid problem solving, planning, process
17
Sales Engineer Supervisor Resume Examples & Samples
- Sale of Solar inverter products and utilize profits both direct and channel partner
- Create added value for the customer and ABB and ensure the successful outcome of transactions, contracts and proposals by using effective sales techniques
- Prepare sales plans using company tools and perform regular status reviews and propose recovery plans
- Establish and maintain effective customer relationships to understand customer needs and promote customer understanding of full product/systems/services offering
- Identify and drive the development of new market opportunities in the designated market
- Prepare offers in coordination with the bid and proposal and ensure appropriate technical and financial aspects of offers, including prices and trading conditions
18
Supervisor, Inside Sales Acute Resume Examples & Samples
- Ability to travel 25% of time
- Responsible for facilitating weekly meetings/huddles
- Ability to conduct territory analysis via reports
- Review monthly scorecards with direct reports
- Assist in the development of annual sales plan/strategies and execute
19
Supervisor, Bancassurance Sales Resume Examples & Samples
- Provide necessary training, coaching and supervision to team members
- Provide sound financial advice to potential clients through professional need analysis and fact finding
- Constantly identify qualified prospects and turn prospects into real business
- Follow through on all clients’ enquires in a proactive manner
- Collaborate proactively with all stakeholders to achieve desired results and support business need
- Deliver exemplary customer services to clients
- Ensure accuracy and compliance of all requests completed within the preset time and quality standards
- Develop and maintain a positive working environment for team members
- Candidate must posse at least Bachelor's/ College Degree
- Work experience in bancassurance sales is highly preferred for this position but those with sales and customer service experience gained from banking, transport, pharmaceutical, FMCG, hospitality and IT industries are also encouraged to apply
- Personable, with good interpersonal and communication skills
20
Supervisor, Sales Resume Examples & Samples
- Sales development: Define sales activities in the responsible areas by developing sales pipelines & account plans, carrying out customer events for new product launches and portfolio selling, implementing appropriate service levels, implementing pricing strategies and driving business growth to achieve maximum absolute margin
- Proactively collect and report on market intelligence (e.g. pricing, promotion and capacity from competitors) as well as identify new business development opportunities and work with Supervisor, country and RBU marketing, PM and technical teams to develop & implement appropriate count-measures and initiatives in order to defend and capture growth opportunities
- Keep close communication with regional and global GKA team to provide ongoing support and ensure customer satisfaction. Work closely with regional sales management team of RSAs’ strategy implementation and business development
- Market intelligence: Oversee the establishment of a database and the processes to obtain, update, maintain and evaluate market trends, the application of products/technology, the service needs, intelligence on competitors etc. in order to identify new business opportunities
21
Softlines Sales Floor Supervisor Resume Examples & Samples
- Embraces Pebble as a way to communicate focused storytelling and to address issues
- Supervises fast and efficient cash register and service desk operations. Observes member traffic and calls for additional service as needed
- May perform store opening and closing responsibilities
- Able to quickly touble shoot all system issues with real time resolutions following current operating policies
22
Installed Sales Field Supervisor Resume Examples & Samples
- Educates, demonstrates product usage, and assists customer and sales staff with product selections
- Reviews all building plans or blue prints to determine questions or issues
- Prepares and submits periodic reports detailing activities, sales, volumes and expenses
- Maintains inventory on all materials needed and orders materials as needed. Monitors costs
- Supervises personnel and ensures adherence to department/ company policies and procedures
- Maintains discipline, fosters good employee relations and boosts moral. Performs other normal supervisory duties
- Performs personnel management duties including training, hiring, terminating, initiating disciplinary actions, completing performance reviews, monitoring and making departmental wage recommendations
- Performs other related duties as necessary
- Minimum education required—High School Diploma
- Special skills required—Ability to read and interpret blueprints. Broad knowledge of all facets of residential/commercial construction. Previous experience working with installation crews. Ability to interpret contracts and legal agreements. Excellent communication, interpersonal customer relation’s skills. Ability to work with and motivate personnel
- Special knowledge required—Detailed knowledge of building materials, applications, specifications and costs. Knowledge of building code and inspection processes
- Other-- Computer literate. Ability to work in a variety of environments and climates. Able to lift up to 50 lbs regularly and 100 lbs occasionally
- Minimum experience required—5 years of experience working in general construction and 2 yrs supervising work groups. Demonstrated experience working with subcontractors
23
Sales Audit Supervisor Resume Examples & Samples
- Reconcile gift card and merchandise card activity - annual transactional volume exceeds $18M and outstanding liability amount averages $13M
- Respond to inquiries and interact with various levels from US & Canada Store Support and Store Operations, providing response/resolution to open items. Proactively seek recommendations for process improvement
- Investigate and resolve all credit and debit card discrepancies and requests for information to ensure chargeback expense is minimized
- Develop and lead initiatives to
- Improve processes in Sales Audit and store register procedures. Seek ways for standardization globally
- Identify potential store issues and partner with Loss Prevention for investigation
- Involvement in extensive system testing and enhancements for the company
- Train, coach, and hold staff accountable for achieving performance standards
- Maintain departmental-level compliance with Company standards of safety, security and other administrative duties
- Perform other duties as needed to ensure smooth financial processes and to meet customer needs
- 4 Direct Reports (sales audit associate I & II level)
- Serve as key liaison with Canada to address opportunities and execution of best practices (home office and store processes)
- Partner with IT to ensure systems operate as designed and issue resolution is completed timely
- Work closely with retail banking department on cash over/short situations and credit card chargeback dispute resolution
- Ability to manage a team in a fast paced, high transactional environment
- Strong knowledge of MS Office, specifically MS Excel, Outlook and Word, additional system experience is a plus: Sales Audit system (Aptos Auditworks Sales Audit 5.1 version), Various software (web-based) related to credit card processing, Quanisense, Trintech, ReConnect, Connected Retailer Query Designer
- Must possess independent thinking skills and approach all tasks with a sense of urgency to meet deadlines
- Strong problem solving and organizational skills with defined parameters to resolve customer and store inquiries
- Excellent communication skills - ability to resolve challenging customer situations as well as internal opportunities
- Ability to handle confidential information professionally
- At least 2 - 4 years of exposure to high volume sales audit, banking, or other similar functions required
- 2 years minimum supervisor or management experience
- Associates degree in business at a minimum required; Bachelor's in Business, Accounting, Finance, or Statistics preferred Retail store and systems experience preferred
24
Comcast Business Inside Sales Outbound Supervisor Resume Examples & Samples
- Coaches and develops sales representatives
- Conducts performance reviews and prepares performance improvement plans; hires, disciplines, and terminates personnel as necessary
- Conducts team meetings to improve skills, share best practices and deliver key communications
25
Supervisor Outside Sales Resume Examples & Samples
- Supervises sales work, processes and procedures while managing expenses
- Supports programs which drive team performance toward departmental and organizational goals
- Establishes and maintains a high level of customer satisfaction. Communicates to and works with Area management to resolve escalated or unique prospective customer issues
- Maintains an ongoing training, coaching and mentoring program in order to develop the skills of the assigned sales team
- Supervises activities of the assigned sales people and ensures that team members meet or exceed sales call activity, sales pipeline growth, new sales revenue and retention goals
- Effectively, maintains and ensures the use of Waste Management sales tools (i.e. Prospect Management, Proposal Program, Pricing Tools, Salesforce.Com etc.). Ensures entire sales team is well trained in the use of these tools
- Provides industry knowledge and interpretation to salespeople and customers
- Oversees personnel needs including coaching, training, and evaluating employee performance. Provides input into termination, compensation, and promotion decisions
- Direct supervision of __ full-time employees
- Experience: 3-years business-to-business sales and 1 to 2 years in direct business-to-business sales and account management, business-to-business cold calling, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments (in addition to education requirement)
- Candidates must be able to: build relationships, communicate with impact, demonstrate adaptability, think analytically, demonstrate integrity and courage, demonstrate professionalism, demonstrate leadership/coaching, initiate action, produce results, think strategically, focus on customers, gain commitment, influence and negotiate, leverage diversity, manage work/time, plan and organize, and use ethical practices
26
The Application Engineering Group is Responsible to the Applications Engineering Supervisor for the Incoming Sales Inquiries Resume Examples & Samples
- Use a professional selling approach with clear objectives and techniques designed to meet Rotork’s corporate objectives
- Contributing to the “real” growth of Rotork and not being satisfied with growth increases and decreases due to economic cycles
- As required working within a project sales team to provide a coordinated effort to ensure the Rotork outcome
- Review customer applications/specifications and prepare technical proposals/quotations
- Maintain the AX quotation system on a daily basis ensuring all information is entered and updated
- Update Rotork sales database (RSMS) and action the sales team as required
- Work with the sales team to gather customer information required in order to complete a contract
- Liaison with departments such as Contracts, Purchasing, Production Planning, Engineering, Accounts, and Shipping ensuring fulfillment of the customer requirements
- Holding internal and occasional external meetings with Area Sales Managers and or customers
- Fluently bilingual (English/French)
- Experience in the sale of engineered industrial products through direct and indirect channels. Direct experience with valve automation products is a big asset
- Familiar with techniques required to co-ordinate the sale of products and services on capital projects as well as to resellers and end-users
- Applicable degree or advanced diploma OR directly related experience in a related position
- Excellent interpersonal and customer service skills with the ability to maintain a “customer first” approach
- Sound time management and planning skills
27
Supervisor, Infinity Sales Center Resume Examples & Samples
- Two (2) years of sales experience required. Insurance sales preferred
- Call center experience preferred
- Knowledge of call center technologies including IVR, routing, performance measurement and recording tools preferred
- Licensed Property and Casualty insurance license in assigned state preferred. P&C license must be attained within the first 90 days of employment and maintained while in this position
- Must be fluent in English and Spanish and have good written and verbal communication skills in both
28
Supervisor, Retail Field Sales Resume Examples & Samples
- Lead in the recruitment of Advisors in your region to ensure proper coverage and quality of advisors
- Monitor sales activity on a daily basis with continued focus on hitting sales numbers
- Perform ride-alongs with advisors within territory on a regular basis
- Responsible for making sure Advisor Team is actively utilizing and updating internal CRM’s, SalesForce, and other required systems for the success of the organization in order to monitor and increase sales production
- Stay educated on product, pricing and competitive intel in order to maintain our competitive position within the defined territory as well as increase sales
- Responsible for regular communication with Advisor team by phone, conference calls, email and field ride longs
- Coach, train and continually develop Advisor team. This will include, but not limited to, reverse mortgage products and process, prospecting , pre-qualifying, educating, developing and increasing sales pipeline and funding of loans
- Responsible for conducting performance conversations and current production and performance on a weekly, monthly and yearly basis
- Train and continuous development of Advisors on developing and increasing self-sourced production through prospecting, networking, seminars, broker/builder/realtor relationships and increasing client referrals
- Responsible for developing and executing business development plans for advisors and territory weekly, monthly and yearly to align with company goals
- Active NMLS/MLO license within states actively producing
- 3+ years of proven sales production with reverse or forward mortgages
- Experience leading a team of licensed loan officers within defined geographical territory
- Ability to motivate a sales team to hit and exceed sales goals
- Ability to travel within defined territory
- Proficient in Microsoft Office (Word, Excel and Outlook). Able to use Internet, and CRM’s such as SalesForce or other software programs
29
Sales Audit Supervisor Resume Examples & Samples
- Supervise all hourly associates by monitoring activity, daily progress and results. React and make changes as needed
- Monitor daily Trintech processes, also and maintain system data and upkeep
- Prepare, analyze and release journal entries for SAP General Ledger. React accordingly if necessary
- Prepare and analyze complex reconciliations of all Sub-Master Cash Accounts across all divisions
- Prepare and analyze complex reconciliations of various processor payments and General Ledger accounts
- Prepare and analyze various financial reports for management
- Monitor month-End closings. Ensure deadlines are met
- Set up, maintain and analyze various reports, excel spreadsheets, etc. as needed for SAP General Ledger support
- Perform Ad-hoc Accounting/Financial Analysis’s as assigned
- Complete annual performance reviews for staff, as well as routine team/associate meetings as necessary
30
Supervisor Sales Resume Examples & Samples
- Meet and exceed new retailer recruitment and expansion goals
- Reviews and monitors internal sales reports for assigned small chain accounts, formulating strategies, recommendations, and promotions to maximize sales
- Partners with strategic decision makers at small chain accounts to maximize sales and profitability
- Develops and manages an effective, well-trained and efficient sales force to aggressively and profitably manage each territory within the region
- Provides leadership to all direct reports within the region to maximize employee potential, through motivating, coaching, training and mentoring
- Directs and manages sales specific project development from beginning to end, defining scope, goals and deliverables that support business objectives
31
Supervisor, Virtual Sales Resume Examples & Samples
- Coordinates and supervises the daily activities of business support, technical or production staff in an assigned area
- Applies expertise to solve standard and non-standard problems within own area
- Monitor performance and productivity levels of the sales associates to ensure daily achievement of sales goals
- Support overall Lean Six Sigma initiatives and company initiatives
- Responsible for sales associates performance awards
- 3-5 years healthcare sales experience
- Exhibits solid leadership skills
- Solid problem solving skills
- Knowledge of outbound calling center operations
- Ability to travel 25% of the time
32
Sales Supervision Supervisor Resume Examples & Samples
- At least 7 years of industry experience
- At least 3 years of supervisory experience
- Series 7, 24 and 63/65 or 66 licenses required
- Knowledge of product and product offerings
33
Sales & Service Supervisor / Head Teller Resume Examples & Samples
- Open new checking, savings, deposit and investment accounts for new and existing customers. Perform account transactions, provide information and handle customer inquiries. Utilize product knowledge and sales techniques to identify and meet customer financial needs
- Ensure the ultimate customer experience by utilizing advanced branch technology including tablets, enhanced ATMs and other systems effectively. Responsible for providing pre-established service levels, product awareness and referral activity
- Supervise the daily operations of the branch ensuring compliance with policies/procedures and/or regulations. Oversee and coordinate operational activities including cash, supplies, inventory and daily balancing. Monitor Bankers’ transaction activities and provide guidance in complex transaction situations
- Foster teamwork in the branch through collaboration with Branch Manager
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Sales Assistant Supervisor Resume Examples & Samples
- Direct supervision of all Sales Assistants within the Silvia Taylor Team
- Pipeline Management of the production within the Silvia Taylor Team
- Ensure all Sales Assistants maintain a current NMLS number
- Data Entry Functions: Input files into LOS system and obtain all necessary documentation. The Sales Assistant may also be responsible for sending out all required compliance disclosures and loan packages
- Clerical Functions: Assist in retrieving client data including: faxing and emailing documents, preparing correspondence, making copies of borrow information, filing, scanning, etc
- Marketing Functions: Maintain and update the Loan Originator’s customer database, mail thank-you notes to customer and Realtors, prepare flyers and rate sheets and other marketing materials. Sales Assistant will also help with coordinating open house luncheons, Realtor/Client gifts, professional functions, presentations, etc
- General Functions: The Sales Assistant strives to fill-in, when possible, for the Loan Originator when he/she is unavailable by assisting with answering the Loan Originator(s) phone, returning phone calls, and attempting to find answers to the customers’ inquiries by coordinating with the Loan Originator, Processor, Underwriter and Closer
- Counsel customers on all products the customer is eligible to obtain ensuring the product chosen best fits their financial needs without steering a customer to a particular product in the Mortgage Loan Originator’s absence
- Act as a Liaison with processing
- Keep informed on all Fidelity Bank Department loan programs and adhere to all regulatory and compliance requirements
- Communicate daily with assigned Loan Originator
- Attend all branch meetings
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Sales Productivity Supervisor Resume Examples & Samples
- Solid understanding of SFDC processes
- Solid knowledge of key 3M Industrial Business Group businesses
- Entrepreneurial mindset
- Change agent
- Leadership and management acumen
- Strong oral , written & presentation skills
- Minimum two (2) combined years of supervisory and/or team leadership experience
- 2+ years sales productivity or customer service experience
- Customer service leadership experience highly desirable
- Ability to work in a high volume, rapidly changing environment
- Ability to work in a team environment and willing to collaborate and compromise
- SFDC Super-user
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Supervisor, Field Sales Resume Examples & Samples
- Covers assigned pre-set appointments during scheduled appointment time frames, including a full in-home presentation to the consumer utilizing the complete ten-step selling plan in order to achieve required performance expectations
- Performs the essential functions of a Commercial Sales Associate as outlined in the Commercial Sales Associates job description
- Develops Commercial Sales Associates by ensuring their product technical and selling skill competence within defined product categories
- Conducts classroom-based product training to provide technical and selling skill knowledge to new hire Commercial Sales Associates as well as refresher training to existing Commercial Sales Associates
- Assists the District Sales Manager (DSM) and District General Manager (DGM) in the attainment of the projected sales goals of the office by building knowledge, skills and capabilities around sit ratios, conversion percentages, 10-step selling process, dollar-per-lead attainment and close rate, among others
- Ability to possess valid vehicle insurance
- Ability to communicate clearly and effectively with Associates, Managers, consumers and others
- Ability to lift and carry product sample display cases that individually do not exceed 40 lbs. depending upon the product (range from 5 lbs. to 40 lbs.)
- Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb
- Ability to drive in various weather conditions for long periods of time and in various geographic areas
- Ability to work in excess of 50 hours a week
- Ability to establish priorities, negotiate and communicate effectively both orally and in writing
- Ability to exercise care and restraint in conserving the assets of the Company with respect to business and travel expenses
- Ability to represent the Company in a business-like and professional manner, as described in the Code of Conduct and Sears'
- Ethical Business practices
- Proficient skill in the use of Microsoft Office (Word, Excel, Outlook), Lead Tracking, Appointment Central and departmental websites
- Ability to drive an average of 750 miles a week (some markets' driving requirements can be in excess or less based upon business need)
- Ability to be open to relocation for any District Sales Manager opportunity
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Sales Analyst Supervisor Resume Examples & Samples
- As a working SA, directly supporting either new sales or renewal activity, this person also acts as the supervisor , managing a team that internally supports the building of long lasting relationships with producers and establishes credibility by ensuring that producers are getting their issues resolved in an accurate and timely manner
- Internally supports the building of long lasting relationships with producers/employers and establishes credibility by ensuring that producers are getting their issues resolved in an accurate and timely manner
- Collects and analyzes prospect information from producers and supports proposal follow-up
- For new sales, oversees request for proposals (RFP) submissions. Participates in pre-RFP strategy review and post-RFP strategy for the largest, more complex cases and follows up and mines data to develop prospect opportunities
- For renewals, oversees renewal packages and supports the development of account strategy, goals and financial position of renewing groups
- Ensures sales analysts keep producers (and employer) informed during RFP sales or renewals process
- Accountable for effective team execution of new business and renewal process
- Supervises approximately 5 sales analysts
- Ability to work with multiple groups, navigating BSC internal departments for consistent and positive results for customers and the company
- Current Life Agent License with California Department of Insurance
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Supervisor, Inside Sales Resume Examples & Samples
- Directs and supervises a group of Transactional Sales Representatives responsible for taking customer orders via telephone, chat or e- mail
- Works to resolve customer issues to ensure a world-class customer experience
- Previous leadership experience not required
- Ability to train and develop others
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Service Supervisor, Cummins Sales & Service Resume Examples & Samples
- Promote the concept of "total quality" customer service
- Track and promote the development and training of field service technicians to achieve a higher quality of efficiency
- Receive customer service requests. Complete call-out sheet with all pertinent information
- Dispatch field service technicians
- Handle all aspects of field service sales, including preparation and delivery of field service quotes to customers, and follow-up to answer customers’ questions
- Maintain communication to promote customer relations and loyalty
- Work closely with the parts department to ensure field service parts are delivered in a timely fashion
- Achieve service targets in order to reach monthly goals
- Plan and coordinate implementation of maintenance contracts
- Act as primary liaison with customers to provide quotes and scheduling work
- Ensure that all new service programs (e.g. standard repair times, exchanges, etc.) are carried out by all service employees
- Use suggestive selling techniques to promote the sale of service specials and recommend preventative maintenance
- Apply warranty to work orders
- Invoice work orders
- Review final work orders and apply warranty if needed. Separate invoices according to warranty and customer pay and review completed repair orders with customers
- Track and support monthly mobile quick serve measures
- Manage the up keep on company tools and equipment
- Knowledge of all Cummins products, theory of diesel engines, and the ability to diagnose
- Understanding of basic mechanical and electrical principles
- Possess knowledge of warranty and service programs on Cummins products
- Ability to read, understand, and interpret all service manual topics, parts manuals, warranty alerts, campaigns, and Quick Serve on-line and SRT manuals and assist technicians with this information
- Knowledge of BMS system
- Must be self-motivated and possess strong interpersonal and customer relation skills
- Minimum of five years experience as a Field Service Technician
- Must comply with safety rules and regulations and apply them to daily work routines for personal safety and the safety of others
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Inside Sales & Service Supervisor Resume Examples & Samples
- Lead Inside Sales & Service Team to ensure high performance and complete customer satisfaction
- Manage resources including recruitment and selection of employees, performance management, skill assessment, providing constructive feedback and corrective action where required
- Actively work with the Inside Sales & Service Director to promote continuous improvement in service excellence
- Support Sales Organization to drive revenue and other functional areas within KEMET - Logistics, Business Groups, Finance, IT with meeting corporate initiatives
- Ensure daily operations run smoothly
- Communicate and track performance related goals of each team member with a focus on meeting/exceeding targets
- Continually raise the bar on performance expectation
- Foster development of staff by coaching and establishing individual employee development plans
- Plan for succession
- Optimize cost by promoting lean practices and proactively looking for ways to improve team’s efficiency
- Provide a positive working environment while encouraging open employee communication and valuing diversity
- Promote teamwork and One KEMET culture
- Associate’s Degree with 4 or more years customer service experience
- Strong process improvement experience and track record delivering productivity and results
- Customer orientated and action oriented
- Excellent interpersonal coaching skills
- Ability to effectively influence subordinates, peers, and senior management
- Strong problem-solving ability, well organized and adaptable with a flexible approach
- Excellent computer skills including Windows XP, Word, Excel, Outlook and PowerPoint
- Experience in the electronics industry a plus
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Sales Engineer Supervisor Resume Examples & Samples
- Lead the direct business by growing Industrial Automation products/systems sales in the key local account customers to achieve the Orders Received (OR) above 1 MUSD in 2018
- Prepare strategic and sales plans by using company tools and perform regular status reviews and propose recovery plans in case of potential order shortfalls
- Build stronger customer relation and ensure a positive customer experience throughout the sales process
- Plan marketing events/activities (Seminar, Product Training, Service Training, Roadshow, etc.) for the key local account customers
- Prepare offers in coordination with the bid and proposal department and ensure appropriate technical and financial aspects of offers, including prices and trading conditions
- Manage administrative procedures in sales processes and support collection and project management activities when needed
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Supervisor, Inside Sales Resume Examples & Samples
- Motivate, train and develop new and existing sales team members for potential career growth and/or increased responsibility
- Reporting on Team's activities
- Spend 50% of the time monitoring calls, providing coaching, and reaching out to our customers to learn how we can improve
- Lead/ Resource Reassignments (when necessary)
- Order Form updates/ distribution to team and reviewing of all orders for accuracy
- Ensures use of computer software programs while assisting customers and properly documenting information relative to the call of team
- Reviews and routes orders to appropriate department for order processing with 100% order entry accuracy
- Exercise judgment and discretion in the completion of daily tasks and interaction with team and customers
- Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality
- Meets productivity standards; completes work in timely manner; strives to increase productivity. Works quickly
- Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles. Measures self and team against standard of excellence
- Plan, organize and provide leadership to achieve the short and long term business growth, sales goals, and loyalty objectives
- Assist other sales leaders/ teams with special projects as needed
- 5+ years of inside sales/ call-center management experience required
- Must have excellent interpersonal skills, demonstrated track record of success, excellent oral and written communication skills, and excellent presentation skills, work cooperatively and contribute to a high performing team environment
- Must possess a high level of initiative, aggressiveness, and can-do attitude
- Must be tenacious, creative, and have a hunger for overcoming obstacles and accomplishing goals
- Knowledge of Order Entry Process/ Procedures and CRM Programs. Computer literate with intermediate understanding of Microsoft Office products
- Ability to develop and implement effective sales plans. The ability to make major sales presentations
- Has proven/ demonstrated ability to manage multiple projects effectively
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POS Supervisor, M Sales Operations Resume Examples & Samples
- Lead the Quality, Conformance and Audit team in POS activities for distributor on-boarding, distributor’s audits and issue/resolution process. Streamline processes to align with SAP/Vistex
- Leverages resources to achieve timely completion of work deliverable
- Lead direct reports on project timelines for POS Heatmap. Provide up-to-date status to POS Heatmap project lead
- Create a quarterly distributor quality dashboard and review with channel and business management. Information reviewed should include ensuring distributors are tracing-to-purchase compliant, establish best practices across business groups for monitoring and reviewing distributor quality and compliance, and ensure out-of-compliant distributors become compliant. Determine plan to get the distributor back to compliant status. If necessary, recommend that the distributor’s POS Incentive plan be modified
- Initialize the “Compensation Ready” business process for Safety and Graphics and Electronics and Energy businesses
- Responsible for POS issues and resolution and ensure the team is responding in a timely manner. Determine standard business rules for POS issues and resolution
- Lead the transition for POS issue tracking (BIERS, SOLVE & SOS) to Salesforce Cases application
- Standardize the POS on-boarding process between businesses. Create a review board to ensure all mandatory POS fields are provided and that the distributor can upload their data in 3M’s Information Center. Lead POS process for any/all acquisitions
- Analyze business needs, provide data and make recommendations to support sales management, field sales representatives, manufacturer rep (sales agent) firms, marketing and other business functional teams
- Document processes and represent business group in corporate sales and marketing discussions
- Partner with business units and system developers to identify issues, define improvements and facilitate process/system enhancements to maintain highest possible level of accuracy and productivity
- Prepare for SAP Readiness
- Minimum of three (3) years of experience with Microsoft Excel, pivot tables, and formulas
- Minimum of one (1) year of experience with Point of Sale data
- Bachelor degree or higher in Accounting, Business Administration, Communications, or General Business
- Minimum of 1 year supervisory experience is preferred
- SAP/Vistex experience
- Minimum of 2 years of experience leading large, cross functional and complex IT process driven projects
- Leadership, time management, and self-direction skills
- Excellent interpersonal, written and team collaboration skills
- Knowledge of information technology and systems
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Supervisor, Inside Sales Resume Examples & Samples
- Responsible for identifying daily, monthly and annual trends and creating actions plans to attain sales goals
- Provide on-going coaching to sales associates utilizing business specific tools and techniques
- Exemplify strong daily presence on the sales floor to monitor and motivate sales team towards achievement of daily sales and customer serviced goals
- Responsible for administering disciplinary actions according to company guidelines and policies
- Conduct monthly team meetings
- Responsible for managing a sites daily staffing plan to ensure adequate of customer bases
- Monitor and approve employee time worked and time off requests
- Participates in the interviewing process as needed
- Works within budget/financial objectives to design and implement sales incentives
- Bachelors degree preferred but not required
- 2 years healthcare sales experience
- Decisions have a direct impact on work unit operations and customers
- Frequently interacts with subordinates, customers and peer groups at various management levels
- Interactions normally involve information exchange and basic problem resolution
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Sales Operations Supervisor / Specialist Resume Examples & Samples
- To liaise closely with accounts, sales and customer services departments
- To supply product information
- May assist with regular forecasts of product requirements and stock levels
- May furnish price and delivery quotations
- May support the delivery of relationship programmes aimed at improving customer satisfaction, work at risk to ensure that billing and charging goes ahead, and monitor the integrity of prospect and opportunity data and the correlation of information
- Business administration, finance or general business knowledge
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Supervisor, Inside Sales Resume Examples & Samples
- Trains sales associates in effective selling processes and techniques, assists sales associates in problem resolution; ability to provide sales process leadership, skill coaching, and key opportunity assessment
- Monitors activities of team members to ensure day-to-day responsibilities are met, including reports, daily call plans, etc., are completed correctly and on time
- Ensures portfolio sales associates use time effectively to increase sales. Follows-up and reinforces sales techniques based upon skills learned in consultative selling and solution selling programs
- Trains sales associates in effective selling processes and techniques, assists sales associates in problem resolution. Provides sales process leadership, skill coaching, and key opportunity assessment
- Establishes relationships and working partnerships with all levels of the organization. Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization
- People management - direct report experience required
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Supervisor Sales Resume Examples & Samples
- Maintain a safe, clean, and organized store
- Serves as the Leader on Duty as scheduled
- Ensure Customer Experience expectations are consistently met
- One year experience in retail leadership preferred
- Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the business
- Regular attendance is an essential function of the job
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Supervisor Inside Sales Resume Examples & Samples
- Responsible for conducting daily side-by-side coaching sessions with Sales Associates to guide them through sales presentations and maximize sales opportunities
- Conduct daily meetings with sales associates to communicate sales promotions, procedural or policy changes and provide motivation to the selling team
- Support overall company initiatives
- 2 years healthcare sales experience preferred
- Administers and executes policies and procedures
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Supervisor Premium Sales Resume Examples & Samples
- Manage premium sales staff by providing direction & coaching. Responsible for staff hours and skill development
- Conduct regular team/individual meetings to ensure dept/ individual goals are being met
- Partner with various departments to organize & implement premium sales events
- Develop & support new sales campaign including product design, prospecting, goal setting, training, and execution
- Proactively solicit & follow up on sales leads from various outside clients
- Develop & manage event day responsibilities
- Partner with ticket operations and service department to ensure inventory integrity, and high levels of service for ticket purchasers
- Education: Bachelors degree in Business Administration, Marketing, or similar area of studies
- Years of related experience: minimum of 3
- Proven track record in developing long-lasting business relationships
- Self-starter with a competitive drive and initiative
- Polished presentation skills, with an ability to resolve situations quickly and confidently
- Assertive, persistent, result oriented
- Must be able to work various days/hours/holidays
- Experience managing staff is preferred
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Supervisor, Inside Sales Resume Examples & Samples
- In-depth disciplinary knowledge; leverages business acumen and subject matter expertise
- In-depth understanding of Dell goals, customer requirements and
- Thorough understanding of Dell business priorities, strategy and direction, thorough understanding and management of customer business needs and expectations and manages projects and program execution
- Works on abstract and complex problems requiring evaluation of intangible variables
- Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategy
- Work is guided by business plans for the discipline
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ATT ISM English GUA Supervisor, Inside Sales Resume Examples & Samples
- May perform one or more of the following duties
- Manages all activities associated with outbound calls made to potential customers
- Ensures productivity meets or exceeds standards
- Develops and implements sales objectives and strategies to grow the organization’s business
- Develops implements and improves processes through identification of operational, sales, and technological change that are having an impact on customer satisfaction and contact center efficiency
- All other duties as assigned
