Counter Sales Resume Samples
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Counter Sales Resume Samples
The Guide To Resume Tailoring
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WK
W Klocko
Wallace
Klocko
90948 Wendy Tunnel
Boston
MA
+1 (555) 333 4487
90948 Wendy Tunnel
Boston
MA
Phone
p
+1 (555) 333 4487
Experience
Experience
Houston, TX
Counter Sales
Houston, TX
Beier-McGlynn
Houston, TX
Counter Sales
- Establish and maintain good relations with customers by providing courteous, efficient, and professional service
- Solicits new and established customers via telephone to promote sales. Resolves or alerts management regarding inventory issues or customer concerns
- Working towards continuous improvement with our in store processes and procedures
- Provide support to manager in inventory control functions, stock maintenance, credits and defectives
- Provide support to the Branch Manager in the transferring, warehousing, receiving and shipping of stock and special material
- Assist in the training and development of branch staff
- Provide support and assistance to customers regarding
Chicago, IL
Counter Sales Rep
Chicago, IL
Kreiger and Sons
Chicago, IL
Counter Sales Rep
- Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
- Resolve customer issues and concerns professionally using effective customer service techniques
- Achieve personal sales goals while supporting the goals of the team
- Work outdoors during all weather conditions
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures
- $2,000 Sign on Bonus
present
Detroit, MI
Counter Sales Associate
Detroit, MI
Fritsch, Heathcote and Ankunding
present
Detroit, MI
Counter Sales Associate
present
- Provide support to Operations Manager in inventory control functions, stock maintenance, credits and defectives
- Provide support to the Operations Manager in the transferring, warehousing, receiving and shipping of stock and special material
- Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise
- Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders
- May perform other duties as assigned
- Uses established safety procedures for cylinder handling during exchanges and storage of cylinders
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems)
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
DePaul University
Bachelor’s Degree in Business
Skills
Skills
- Ability to utilize basic computer functions with Microsoft Windows, Office, and various software programs
- Strong communication skills along with strong math and computer skills
- Ability to adapt quickly to changes
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Product knowledge of Plumbing, HVAC, and Electrical items is helpful
- Excellent verbal and written
- Develop and maintain strong customer relationships
- Long-Term Disability Insurance
- Good at building relationships with customers
15 Counter Sales resume templates
Read our complete resume writing guides
1
Retail Nics Counter Sales Outfitter Resume Examples & Samples
- Accurate and timely process of firearm holds, firearms shipping and for monitoring and working the aged, held and layaway report. Assist with physical receiving and monthly inventory of firearms
- Clean, Restock, and remerchandise sales floor
- Must be able to stock product at various levels, use step-stool or ladder, etc
2
Counter Sales Associate Resume Examples & Samples
- Requires a high school diploma or an equivalent combination of education and experience
- Good computer skills required; Microsoft applications
- General HVAC knowledge a plus
- Forklift and warehouse experience desired
- Must be able to lift up to 50 lbs
3
UPG Counter Sales Associate Resume Examples & Samples
- High School diploma or equivalent combined education and experience
- Experience related to Customer Service and high volume calls
- Strong conflict resolution skills
- Ability to work effectively in a high-volume fast-paced environment
- Forklift training or experience is a plus
4
Inside / Counter Sales Resume Examples & Samples
- Answering and responding to incoming telephone inquiries from our internal and external customers
- Credit memorandums entry and related AR functions
- Perform counter sales functions as needed
- Product sourcing to include research of products with vendors, including price and availability
- Entry and maintenance of accurate customer contract pricing
- Systems administration within SAP including: ISO Sec 400 CATS and Order Confirmation, Restricted Products and FDA compliance
- Research and help resolve conflicts related to the order delivery cycle
- Process customer orders with particular emphasis on B2b, EDI and fax ahead placement options
- Perform a variety of other customer service related duties, including but not limited to
- Occasionally lift 30 lbs
- Ability to perform work during occasional climbing, balancing, kneeling, pushing, pulling, and finger activities
- Talk to and hear customers/co-workers
- Ability to handle multiple tasks and prioritize work load
- HS or equivalent. Associate’s degree in marketing or business related field or equivalent work experience is preferred
5
Counter Sales / Filler Resume Examples & Samples
- Must have professional and courteous manner with all customers and team mates; must have very strong interpersonal skills, ability to handle conflict and be a dedicated team member
- Ability to communicate effectively with staff, management, customers and vendors
- Microsoft Office (Excel & Word)
- Experience using an automated order entry/inventory system
- Experience or knowledge of the following industries and markets helpful: Industrial, Specialty, or Medical Gases; Welding Processes, Safety Personal Protection Equipment, Distribution/Transportation
6
Flexible Counter Sales Rep Resume Examples & Samples
- High School Diploma, GED, or Equivalent
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills
- Valid and active driver's license
- Must have a valid driver's license, be 20 years of age, with an acceptable driving record
- Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required
7
Counter Sales Resume Examples & Samples
- Provide a high level of customer service with product expertise and sellling skills
- Counts money to verify amounts and issues receipts for funds received
- Maintains appearance of store
- Participates in associate meetings and communicates concerns to management
- Represents the organization to customers, associates, vendor, and leadership as needed
8
Trade Counter Sales Assistant Resume Examples & Samples
- To help identify our customer’s needs and requirements and maximise sales by using a proactive face to face approach
- Utilise display and merchandising skills to drive incremental and add-on sales, and provide advice and recommendations for products and services
- Carry out product search queries and identify RS stock numbers from our supplier part numbers by using our catalogue, website and other technical data sources
- To pro-actively in acquiring new customers along with maintaining strong relationships that are already established
- Investigate, record and resolve customer issues from general and technical questions whilst advising on delivery options and despatches
- To process customer transactions efficiently and accurately together with undertaking associated warehouse and stock management activities within agreed service levels
9
Counter Sales Resume Examples & Samples
- 40%- Timely and accurate fulfillment of daily replenishment orders for the customer. Properly receive daily replenishment and branch transfers to maintain accurate inventory
- 20%- Complete all control reports in the intervals described in the Operations Manual. Monitor and adjust “Min / Max” levels on an ongoing basis to maintain the proper levels of inventory
- 10%- Maintain a clean and professional warehouse
- 15%- Recognize and communicate to the Regional V.M.I. Operations Manager both market and customer business conditions
- 15%- Communicate with the customer about product stocking levels and seasonal fluctuations to ensure there are no outages
- Counter sales experience preferred, preferably in HVAC, Plumbing, or Electrical environment
- Warehouse or Operations experience
- BA or BS Degree preferred
- Ability to lift 60 pounds or more
- Ability to effectively manage time and branch operations
- Ability to multi-task and handle multiple deadlines in a fast paced environment
- Product knowledge of Plumbing, HVAC, and Electrical items is helpful
10
Inside / Counter Sales Resume Examples & Samples
- Solicits sales from walk-in or telephone call-in customers
- Enters sales data into the computer and researches information for customers using the computer system
- Helps customers to identify product needs and locating merchandise
11
Counter Sales Rep Lead Resume Examples & Samples
- Assist with scheduling and ensure proper coverage during vacations/holidays
- Help with customer complaints when Manager is not immediately available
- Coach CSR's to improve performance and train new CSR’s when needed
- Note and refill and supplies as needed
12
Counter Sales Resume Examples & Samples
- �Responsible for selling a broad line of Plumbing, Electrical, HVAC and MRO supplies
- Develop and maintain strong customer relationships
- Ensures upsell opportunities are sought-out and presented on each transaction
- Create daily plan for maximizing productivity and maintaining the facility
- Continuously strive to delight customers and ensure their satisfaction
- Learn and apply new product knowledge to enhance their satisfaction
- Apply creativity to organically grow sales through local marketing efforts, sales promos, and local trade assocaite involvement
- Must be familiar with the Professional Contractor market
- Responsible for learning the Barnett product lines and Systems
- Demonstrate the ability to learn the systems needed to succeed (RS6000 and Bridge)
- Demonstrate the ability to learn the Barnett catalog and navigate the website
- Understand computer, phone, email, and fax functions
- �Effectively Communicate across all levels of the organization
- Efficient communication with the Pro Center Management Team and Operations Staff
- Effective management communications with Pro Center personnel
- Recognize and communicate market conditions and take the initiative to capitalize
- Immediately up-channel any replenishment issues to avoid a critical situation
- Monitor and adjust stocking �Min/Max� levels to ensure proper levels of inventory on hand at all times
- �Knowledge of- and Familiarity with- the Professional Contractor Market- highly preferred
- Preferred: Exceptional communication, business acumen, organized, developed negotiation skills, time management, problem solving, and understanding of technology
- Must have at least 2 years of retail experience: (GVAC, Electrical, Plumbing and/or MRO markets preferred
- �Exceptional Interpersonal and Organizational Skills
- �Computer literate
- �Ability to effectively manage time and assist with all branch operations
- �Ability to lift 60-pound weights or more
- �Professional Appearance
- �Ability to work retail store hours with flexibility
- Other Skills: Ethics, drive, perseverance, learning orientation, dealing with ambiguity, reasoning, analytical, communication, problem-solving skills, strong supervisory, leadership, interpersonal and selling skills, Ability to Multi-task and handle deadlines in a fast-paced environment
13
Olympus Counter Sales Resume Examples & Samples
- Serve our wholesale customers by phone as well as walk-in retail customers
- Use our CRM software to analyze customers buying habits and identify sales opportunities
- Conduct in person visits with wholesale customers to maintain relationships and grow sales
- Process credit card, cash, and check payments
- Use multiple resources to locate parts for our customers (e-catalogs, paper catalogs, web etc.)
- Process special orders
- At least 1 year automotive experience
- Availability Monday through Friday 8am – 6pm, and Saturday 8am-3pm
- Minimum 18 years of age
- Valid driver’s license AND/OR reliable transportation
- Knowledge of cataloging AND/OR inventory management systems (preferred but not required)
14
IBS Counter Sales Dixfield Resume Examples & Samples
- Addressing customer sales/service questions and problems quickly
- Helping team members when working with customers or finding auto parts
- Building long-term relationships with our customers
- Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people
15
IBS Counter Sales Scarborough Resume Examples & Samples
- Shifting into a high gear and bringing a high energy to our NAPA parts counter
- Navigating computer and paper catalog systems
- Lifting merchandise up to 60 lbs for deliveries
- *********HEAVY DUTY experience preferred*************
16
Counter Sales Resume Examples & Samples
- Enters sales & quote data into the computer and researches information for customers using the computer system
- Provides warehouse support for shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise
- Maintains showroom cleanliness by procedures set forth by management
- HS Diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Welding Technology or Sales preferred
- Prior welding experience preferred such as knowledge in MIG, TIG, and STICK WELDING preferred
- Ability to operate a fork-lift preferred
17
Inside Counter Sales Resume Examples & Samples
- Follow all safety procedures
- Solicits sales from walk-in and telephone call-in customers by identifying product needs and locating merchandise
- Receives payments and enters sales & quote data into the computer and researches information for customers using the computer system
- Keeps product knowledge current
- Follow all verbal directives by management as requested
- HS Diploma or equivalent
- Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail), SAP a plus
- Comfortable learning new software
- Strong problem-solver, with an eye for detail
- Regularly required to stand, sit and talk or hear
- Occasionally required to walk; use hands to finger, handle, feel or use a calculator or computer; and reach with hands and arms
- Occasionally lift and/or move liquid containers up to 60 pounds and move more than 800 pounds with the aid of material handling equipment
- Specific vision abilities required by this job include close vision, distance vision and color vision
- Eyesight must be sufficient to view computer monitor for long periods of time or on a continual basis
18
Counter Sales Associate Resume Examples & Samples
- Strong computer skills and ability to learn internal systems
- Self-motivation and drive
- Knowledge of construction and industrial products
19
Counter Sales Rep Resume Examples & Samples
- Competitive drive and confidence to succeed in a commission based environment
- Sales, Sales, Sales!
- Proven strong sales and closing skills and the ability to friendly, engaging manner
- Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
20
Counter Sales Rep Resume Examples & Samples
- Work in a fast pace retail sales counter taking orders and directly dealing with customers
- Assist with inbound phone calls and order entry
- Handle and resolve customer issues
- Body shop and/or automotive parts knowledge is a definite plus!
- Bi-lingual is needed and highly desired
21
Counter Sales Rep-bonus Payout Resume Examples & Samples
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures
- A minimum of one year of sales or customer experience in a high volume or service oriented environment
- Passion for customer service and attention to detail – Goes the extra mile
- Motivated to achieve and exceed targeted goals
22
Counter Sales Associate Resume Examples & Samples
- Solicits sales from walk-in and telephone call-in customers
- Accurately completes and files all required paperwork on a timely basis
- Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks
- Uses established safety procedures for cylinder handling during exchanges and storage of cylinders
- Keeps product knowledge current; maintains current price documentation and product literature as it becomes available and maintains showroom cleanliness by procedures set forth by management
- Follows all safety procedures and all verbal directives by management as requested
- Other duties and projects as assigned
- HS Diploma or equivalent required; an Associates or Bachelor’s degree in Business, Welding Technology or Sales will be given priority consideration
- Minimum of 2 years’ previous related customer service, product and/or retail/inside sales experience and/or training (or equivalent combination of education and experience)
- Strong background in gas, welding and safety supply industry is highly desirable
- Proficiency in MS Office; SAP knowledge preferred
- Excellent customer service, problem solving, mathematics, and communication skills
- Ability to lift up to 40-50 lbs., occasionally up to 60 assisted
23
Counter Sales Traction Resume Examples & Samples
- Prior Heavy Duty parts background or knowledge is preferred
- A positive attitude and great personal drive
- A willingness and ability to learn in a fast-paced retail sales environment
- Availability to work on weekends
24
Store Counter Sales Resume Examples & Samples
- Implements appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer’s needs
- Maintains customer satisfaction by serving all customers, securing right part, and resolving customer issues
- Demonstrates professional attitude, conduct and appearance
- Maintains POS computer abilities by learning and applying how to use catalog and system, practicing asset security/loss prevention controls, and understanding store’s pricing methods
- Provides sales support functions by processing salespersons’ stock orders, reporting overages/shortages/damaged merchandise, and ensuring good appearance of store and displays
- Participates in training as needed and required
- Perform all other associated tasks as assigned by management
- Basic computer software skills necessary for documenting paint coating quality dta
- ICAR Certification a plus
- PBE technical skills related to color match
- Knowledge of proper safe handling of and regulatory compliance with paint process chemicals
- Participate in all Paint Company, ICAR, ASE, or other training programs, certifications, schools, and events
- Capable of operating TAMS point-of-sale system and cataloging
- Able to use adding machine and process cash, check, and credit card transactions
- Visually capable of recognizing and distinguishing letters and numbers and remembering their sequencing
- Able to speak clearly and listen attentively
- Able to work on feet (stand and walk) for entire assigned work shift
- Capable of lifting and moving parts and boxes of up to 60 pounds
- Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (eight feet) with use of stool or ladder when necessary
- Able to turn brake drums and rotors, and repair/make up hydraulic hose assemblies (if appropriate)
- Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc
25
Retail Counter Sales Resume Examples & Samples
- Maintain friendly and frequent contact with all customers coming to counter for sales, implementing suggestive selling, as appropriate and assists with problem solving and maintaining open communication
- Order any out of stock, special order items, create purchase orders, transfers, and follow up with customers by phone calls to completion of invoice
- Maintain orderly files and clean records of all transactions, as well as accurate cash drawer
- Observe changes in inventory as to insure minimum stock levels and store showroom appearance is appropriate
- Works with warehouse personnel to insure tickets are printed and parts are pulled in a timely fashion to insure customers’ parts are ready in a timely fashion to achieve Keystones excellent level of customer service
- Solicits new accounts using every means available to seek out new business and rebuilds old accounts by researching former customer listings
- Initiate and support the continual improvement of Keystone Automotive Industries' quality improvement system
- Assumes other duties as assigned
26
Counter Sales Associate Resume Examples & Samples
- Requires a high school diploma or an equivalent combination of education and experience. Requires at least 5 years related experience
- Expert computer skills required; Microsoft applications
- Expert knowledge of HVAC systems required
27
Inside / Counter Sales Resume Examples & Samples
- Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures
- Restock store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise
- Must be able to work overtime when necessary
- Must be able to work with a wide variety of people with different personalities and backgrounds
- Knowledge of the welding industry preferred
- May also fill in as a backup driver if qualified
28
Front Counter Sales Resume Examples & Samples
- Super organized
- Great follow up and customer service
- Focused on CLOSING quick and continuous sales
- Negotiate the best deal
29
Counter Sales Resume Examples & Samples
- Receive customer orders promptly over the trade counter or via post, telephone, or sales staff and to list requests in an economical picking sequence with due regard to urgency and quantity of items
- Suggest appropriate product alternatives if applicable and to take advantage of all add on selling opportunities to maximise sales and profit whilst maintaining the highest levels of customer satisfaction and confidence
- Support and drive promotional and product launches as appropriate.
- Be aware of customer credit limits and to take the appropriate action in case of orders exceeding those limits and to ensure that any cash or cheque transactions are checked accordingly before releasing stock to customers.
- Receive, check, record and store incoming goods accurately in the appropriate area and to inform the Branch Supervisor of any stock requirements and of any discrepancies in delivery of stock before being transferred to correct location
- Maintain stock, Warehouse, Trade Counter and display areas in a clean and tidy condition.
- Carry out paint mixing as required
- Attend meetings and training sessions as required
- Have due regard for the health and safety of other members of staff and to take the necessary precautions (including use of personal protective equipment where applicable) when handling inflammable, corrosive and toxic items.
- Adhere to Company systems and procedures and to complete all required administration accurately, effectively and on time.
- Assist in the training and development of branch staff
- Accurate numerical reasoning
- Good at building relationships with customers
- Excellent communicator at all levels, written and verbal
- Computer user for Prophet
30
Inside Counter Sales Resume Examples & Samples
- Accurately completes all required paperwork (e.g., coding, costing, pricing, daily cash summary, bank deposits, etc.) on a timely basis
- Documents sales, quotes or other information
- Maintains current price documentation and product literature as it becomes available
- Drives truck to deliver gasses and hard goods to customer's place of business. Issues or obtains customer signature on receipt for pickup or delivery
- Writes customer order and instructions. Records sales or deliveries information on daily sales or delivery record
- Listens to and resolves service complaints. Gives feedback to supervisor about customer complaints and requirements
- Cleans inside of truck. Performs routine maintenance checks on truck
- Works safely and complies with all company policies, safety policies and procedures and DOT requirements
- Additional duties may be assigned as deemed appropriate by your supervisor
31
Counter Sales Resume Examples & Samples
- Grow sales and gross margin, take orders over the phone and in person
- Enter stock, special, direct and back orders as required
- Provide support to the Branch Manager in the transferring, warehousing, receiving and shipping of stock and special material
- Assist in stocking and organizing shelves to facilitate fast and accurate order filling
- Display and stock material in counter and show room
- Participate in processes and programs aimed at promoting a safe work environment
- 2+ years industry and sales experience highly preferred
- Customer service is essential, electrical or construction is helpful
- Ability to adapt quickly to changes
- High School Diploma some college or vocational school experience helpful
32
Counter Sales Resume Examples & Samples
- Grow sales and gross margin; take orders over the phone and in person
- Display and stock material in counter and show room. Participate in promotions as they occur
- Provide support to manager in inventory control functions, stock maintenance, credits and defectives. Provide assistance in the warehouse as needed
- Minimum of 2 years industry and sales experience is preferred
- High School Diploma some college or vocational school experience is helpful
33
Counter Sales Associate Resume Examples & Samples
- Effectively respond to and interact with all levels of organization staff and vendors. Competencies include excellent organizational, analytical, interpersonal and written/oral communication skills
- While performing the duties of this job, the employee is regularly required to talk and hear
- This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day
- The employee must frequently lift and/or move items that weigh more than 50 pounds
- Greets customers on sales floor. Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
- Describes or demonstrates product, using samples or catalog, and emphasizes salable features
- Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise
- Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements
- Receives payment or obtains credit authorization
- Requisitions merchandise from stockroom and/or withdraws and assembles merchandise for immediate delivery, delayed customer pick-up, company truck delivery or shipment by common carrier. Loads customer materials for “will call” orders
- Sell and promote branch and company wide promotions and specials as directed
- High School diploma or General Education Degree (GED)
- 1-2 years sales, counter, inside and/or field sales
34
Counter Sales Associate Resume Examples & Samples
- Requires at least 2 years related experience
- Strong computer skills required; Microsoft applications
- Knowledge of HVAC systems a plus
35
Counter Sales Associate Resume Examples & Samples
- Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status
- Takes special orders and keep customers updated on progress
- Acts as liaison between warehouse supervisor and customers
- Ensures purchase orders are completed. Pulls orders as required
- Answers telephones and ensures counters are properly stocked
- Demonstrated success providing excellent customer service
- Experience using sales order computer software
- Knowledge of HD Supply construction and industrial products
36
UPG Counter Sales Associate Resume Examples & Samples
- Checking forecasts and preparing reports as required by Supervisor
- Answering questions from customers concerning their order and delivery
- Processing vendor invoices for approval
- Assuring complete bills of material are shipped on customer orders
- Assisting in ordering parts to assure their availability as required for customer and in-house use
- Receives, counts, visually inspects, and verifies parts numbers on supplies, material and equipment
- Packs and unpacks materials; weighing and placing proper postage on packages or cartons
- Loads and unloads trucks and carriers manually and/or with lift trucks
- High School Diploma or equivalent combined education and experience
- A minimum of two years experience with product familiarity and HVAC experience preferred
- License to operate mobile vehicles (Forklift)
- Ability to step up on fork truck several times per shift and lift 25-50 lbs
37
Behind the Counter Sales Associate Resume Examples & Samples
- Knowledge or experience in construction background preferred
- Professional Demeanor
- Able to lift up to 50 pounds
38
Counter Sales Resume Examples & Samples
- Grow sales and gross margin; take orders over the phone, in person and via the Internet
- Provide customers with information and demonstration of our online solution for fast and easy ordering through our website
- Responsible to participate in on-going training for Digital Tools
- 2 Year College or Vocational School preferred with emphasis on electrical and construction industry and/or equivalent knowledge through job related experience and training
- Strong computer skills with emphasis on Excel and Website navigation
39
Counter Sales Resume Examples & Samples
- Greets customers on sales floor. Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone and email etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
- Handles difficulties with customers and coworkers with diplomacy and seek assistance when needed
- Acquires, uses and continuously develops personal technical knowledge of general and specialty electrical products to assist customers and other company personnel
- Determines make, type, and quality of product desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points
- Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard products
- Prepares cash or charge sales tickets with required identification, necessary information for customer, product, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements
- Requisitions merchandise from stockroom and/or withdraws for immediate delivery, delayed customer pick-up, company truck delivery or shipment by common carrier. Loads customer materials for “will call” orders
- Ability to prepare electronic reports, business correspondence, and procedure manuals
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals and metric scales
- Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
- Ability to interpret a variety of instructions furnished in written, oral, electronic, diagram, or schedule form
- Ability to utilize basic computer functions with Microsoft Windows, Office, and various software programs
- High School diploma or General Education Degree (GED), one – two years desired from a two-year college; and one to two years related experience and/or training; or equivalent combination of education and experience
40
Retail Nics Counter Sales Outfitter Position Resume Examples & Samples
- Maintaining necessary ATF Compliance logbooks; timely reporting of ATF required documents (ATF F 3310.4); proper retention and process flow for all Federally Regulated Documents
- Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers' needs, and making product recommendations based off of this analysis, by providing a legendary customer experience for every customer. Effectively communicate to customers the benefits of Cabela's programs, including but not limited to CLUB Membership, Cabela's Xtreme Protection, Kiosk, VOC and In-Store Pick-up
- Responsible for accurate and timely process of firearm holds, firearms shipping and for monitoring and working the aged hold and layaway report. Assist with physical receiving and monthly inventory of firearms
- Assure visual standards are met by up-keep and maintenance to include, but not limited to restock, remerchandising, dusting, and vacuuming sales floor as needed
41
Store Counter Sales Resume Examples & Samples
- Train in all levels of a branch including but not limited to: inside sales (customer service representative), outside sales (account representative), inventory, delivery, warehouse and clerical
- Participate and succeed in company sponsored training classes
- Develop competent presentation skills
42
IBS Counter Sales Resume Examples & Samples
- ASE (P2) parts certification, a plus
- Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary
- Stamina to stand and walk for entire work shift
- Strength to lift 60 lbs of merchandise
- Clear speaking and attentive listening skills
- Flexibility in schedule including evenings, weekends and holidays
- Pre-Employment drug screen and background check
- Knowledge of Ground Support Equipment is a plus
43
Counter Sales Rep Reno Eligible for Bonus Resume Examples & Samples
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
- Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner
- Resolve customer issues and concerns professionally using effective customer service techniques
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience
- Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells
- Answer telephone calls in a timely manner in accordance with best practices and policy standards
- Liaise with various Hertz departments
- Achieve personal sales goals while supporting the goals of the team
- Answer questions and provide directions in a courteous and expeditious manner
- Qualify and process customer rentals with accuracy and attention to detail
- Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Keep work area organized and free of clutter
- High School diploma or equivalent
- A minimum of one year of sales or customer experience in a high volume or service oriented environment
- Passion for customer service and attention to detail - Goes the extra mile
- Proven strong sales and closing skills and the ability to friendly, engaging manner
- Motivated to achieve and exceed targeted goals
- Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
- Proficiency in English
- Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
- Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills
- Demonstrate professionalism and interpersonal skills
- Proven experience of working well within a team
- 100% customer focus, with proven experience within a customer facing environment
- Work flexible shifts including weekends and holidays; and work overtime as required
- Work outdoors during all weather conditions
- Stand for long periods of time
44
Counter Sales Associate Resume Examples & Samples
- Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes or other information
- Associate’s or Bachelor’s degree in Business, Welding Technology or Sales preferred
- Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or equivalent combination of education and experience)
- Strong background in gas, welding and safety supply industry with retail experience preferred
- Requires frequent use of computer and telephone and occasional use of a forklift, pallet jack or other material handling equipment
- Ability to routinely lift and/or move up to 60 pounds and move more than 200 pounds with the aid of material handling equipment
45
Counter Sales Resume Examples & Samples
- Provide parts sales and service to internal and external customers
- Ship and receive customer’s orders
- Complete invoices
- Post parts and review shop jobs for accuracy
- Serve as purchasing agent for customer, including pick-up and delivery of parts
- Must participate in on-call rotation and carry company pager
- Maintain Service Parts Topics
- General Housekeeping as needed
- Other clerical duties as assigned
- Legible handwriting
- Cummins/Onan parts experience preferred
- Ability to operate lift truck and forklift
- Must comply with all safety rules and regulations and apply them to daily work routines for personal safety and the safety of others
46
Counter Sales & Service Associate Resume Examples & Samples
- Answers incoming telephone calls and greets customers who walk in the store. Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner
- Assists customers in making product selections by asking questions and actively listening to identify customer needs. Assists with system or product troubleshooting and answering technical questions. Identifies alternate or substitute products to meet customer needs
- Researches and sources product for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, JXI, and industry and store contacts
- Enters sales orders into point-of-sale computer system for invoicing or cash payments. Processes customer returns and warranties following company guidelines
- Follows up promptly on all customer requests for information, quotes, alternative parts and delivery dates. Proactively communicates with customers about any expected delays or issues with their order
- Develops good working relationships and rapport with customers. Greets regular customers by name
- Maintains the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc
- Solves customer complaints and disputes in a timely, professional manner that balances customer requests with business needs
- Follows company pricing and credit guidelines
- Prepares and issues sales quotes following company guidelines. Follows up on quotes to secure sales
- Educates customers/prospects re: the variety of products available for sale and the benefits of shopping at Johnstone Supply
- Increases customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them
- Uncovers and communicates sales lead information to outside sales staff and management
- Promotes surplus, sale, discounted and obsolete inventory to customers in order to maintain proper inventory levels. Communicates unexpected increases or decreases in product demand and inventory to purchasing or management
- Maintains knowledge of new and existing products and inventory by participating in training, studying Johnstone and industry catalogs and web sites, and seeking knowledge from experienced staff members and factory reps
- Assists in receiving, shipping and general warehouse duties
- Is organized and orderly maintaining appropriate records
- Completes all transactions and necessary paperwork accurately and in a timely manner
- Required: High School Diploma or G.E.D and minimum of two years related experience and/or training in the HVAC/R industry; OR equivalent combination of education and experience
- Preferred: The above plus 2 years experience as a Sales and Service Associate in the HVAC/R or similar industry
- Ability to provide consistent, professional customer service
- Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems. Demonstrated understanding and application of effective sales strategies and techniques
- Ability to maintain a positive and friendly demeanor
- Math skills, including ability to: add, subtract, multiply, divide; and calculate margins, discounts and percentages
- Skill in using point-of-sale computer systems to locate information and process transactions
- Skill in using web-based tools to research product and information
- Ability to work productively in teams with a wide range of people
- Ability to follow written instructions and documented procedures
- Keeps the company’s best interest in mind when considering or addressing issues
- Dedication to attending work and work-related functions prepared and on time
- Maintains a professional personal appearance
47
Inside Counter Sales Resume Examples & Samples
- Determines customer replacement HVAC/R parts, according to inspection or verbal/description of the old part, and customer requirements
- Provides customer product and service needs by performing such tasks as finding products using computer, catalog, telephone or other reference sources
- Recommends and orders both catalog listed and unlisted products for customers; recognizes products most commonly purchased by customers, resolves commonly-encountered technical problems, responds to incoming sales calls, makes outgoing customer sales or service calls and addresses customer complaints
- Recognizes and identifies HVAC/R parts and equipment to fulfill customer needs and answer customer questions
- Processes customer transactions by entering and printing quotes; processing warranties, balancing cash drawers; creating credit invoices; processing pick/pack orders; and processing will-call backorder notifications
- Ensures desired level of profitability is obtained by: consistently following the pricing structure established for the store; achieving sales targets; and following established sales process
- Maintains image of our Cooperative by maintaining a clean, neat and orderly store
- Safeguards the cash and physical assets of the store
- Maintains knowledge of HVAC/R fundamentals and product lines (features, function, use and benefits of cooperative's products, vendors carried and their respective lines) staying informed of new products; and utilizing opportunities to further educate self, co-workers and customers
- Participates in customer training for new and existing product lines
48
Counter Sales Resume Examples & Samples
- Assist customers with sales, questions on products, and any other information as needed
- Learn and use all cross-reference materials and find alternate product if needed
- Process orders and returns, and fill out all necessary paperwork neatly and properly
- Handle customers' phone sales and questions as you would at the counter
- Process ship outs and will call orders, as well as returns
- Clean, organize and stock showroom and counter area
- Maintain cash drawer
- Works well as a team player while following all Company Policy/Store Standards
- Assist with warehouse duties
- Process UPS Call Tags online
- Attend training classes
- Work on special projects as assigned
- High school diploma or general education degree (GED); and four to five years of related experience and/or training; or equivalent combination of education and experience
- Past experience will include customer service, sales and a fair amount of technical knowledge in HVAC/R
- Organized and able to prioritize work
- Able to operate office equipment
- Good written and verbal communication skills required along with having good listening skills
49
Counter Sales Resume Examples & Samples
- Ability to read and interpret documents such as training instructions, operating and maintenance instructions, and procedure manuals
- Ability to interface in a customer responsive manner over the telephone and in person
- Able to handle difficult customer situations with diplomacy
- Ability to us eProcurement platforms or inside sales experience
- The individual must be entrepreneurial and assertive and possess the experience, skills, and attitude to be able to achieve the company’s market share/revenue goals
50
Manager Counter Sales Resume Examples & Samples
- Sell merchandise to customers, utilizing product and applications knowledge to select material that best meets customer needs. When applicable, or as assigned, service orders that have been called in for customer pickup
- Establish effective working relationships with approved suppliers; support management in providing customers with the best possible service
- Manage counter business for the best use of Company resources and staff, and protect the assets of the Company; supervise the accuracy of pricing to conform with Company policy, and report competitive deviations to management
- Accurately forecast counter potential in area served, and recommend annual sales and gross margin objectives which will improve market penetration; recommend stock items; evaluate and approve items eliminated from stock, and reduce or eliminate overstock and/or obsolete equipment
- Develop programs to locate, attract, and open new counter accounts
- Knowledge of the Company’s products
- Knowledge of the Company’s computer systems and related applications
- Knowledge of the Company's polices and procedures
- Administrative skills
- Customer service and selling skills
- Mathematical skills
- Problem solving and conflict resolution skills
- Ability to organize the counter business for the most effective use of stock and staff
- Ability to evaluate products in terms of customer needs
- Ability to develop and maintain relationships with customers and suppliers
- Ability to effectively train and supervise staff and achieve results through others
- Ability to be detail oriented
- Ability to understand how to apply products in conformity with National Electrical, CommData, and Local Codes
- Ability to perform physical requirements
51
Nellis Counter Sales Resume Examples & Samples
- Get a charge out of helping customers with their auto parts questions, do-it-yourself projects and auto parts needs
- Will excel as the go-to parts person and in-store parts expert
- Are driven to share their knowledge about auto part features, benefits and warranty info with customers and co-workers
- Can manage highly technical questions and use a thorough understanding of automotive systems, NAPA products, performance standards, sales programs and operating policies
- Are comfortable navigating with NAPA catalogs, price sheets, quick reference guides, interchange listings, illustrated parts guides, numerical listings, technical tips,and installation instructions
- Will shift into high gear in our fast-paced retail stores to help team members
- Know How – Automotive knowledge and/or experience
- ASE (P2) Parts Certification or ability to obtain certificate within one year
- Motivated to train and learn
- Knowledge of cataloging and/or inventory management systems is a PLUS
- Ability to Work Weekends
- Valid Driver’s License and/or Reliable Transportation
52
Counter Sales Resume Examples & Samples
- Maintain the showroom area
- Bilingual speaking skills (Spanish)
- Ability to work in a goal orientated and customer focused environment
53
Counter Sales Associate Resume Examples & Samples
- Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product
- Other duties and projects as assigned
- HS Diploma or equivalent required
- Associate’s or Bachelor’s degree in Business, Welding Technology or Sales preferred
- Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or
- Strong background in gas, welding and safety supply industry with retail experience preferred
- SAP experience strongly preferred
- Prior welding experience preferred such as knowledge in MIG, TIG, and STICK WELDING preferred
- Prior experience operating a forklift preferred
- Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)
- Excellent customer service skills
- Ability to work independently and under some pressure to meet deadlines
- Demonstrates a clear and effective speaking manner for the purpose of explaining information to
- Employee may be required to remain stationary for extended periods of time
- Routinely required to transverse through branch office and/or production, warehouse locations
- Employee will frequently be required to actively listen and exchange information
- Employee will be required to observe and assess information received via computer
- Requires frequent use of computer and telephone and occasional use of a forklift, pallet jack or other material
- Primarily performs duties in an indoor office, warehouse or production work environment
- Environment may contain loud noises and/or odors that may last for an extended period of time or on a
54
Inside Counter Sales Resume Examples & Samples
- High school diploma, GED, or equivalent training, experience
- Initiative to take on new responsibilities and learn new things
- Honesty and strong work ethic
55
Will Call Counter Sales Resume Examples & Samples
- Provide technical information and pricing to customers to help determine the best products for their particular application. Will need to use Steiner order entry system, vendor catalogs, vendor websites, vendor technical specialists, or Steiner specialists to gather these facts
- Enter bids into the Steiner order entry system
- Enter orders in the most cost effective and profitable way, such as drop ship, customer pick up, or UPS carrier instead of our truck
- Purchase specialty items for customers such as non-stock items for direct shipments
- Offer suitable stock substitutes for non-stock products
- Fill orders placed at will call on stock items
- Manage open customer orders – take appropriate actions and keep customer informed as to order status
- Follow ISO procedures regarding section 300 Sales Order Entry and Contract Review. Take into consideration Steiner Lien rites to all contractor job orders. This may require open communication with credit department personnel
- Coordinate efforts with Customer Service/Returns to correct Steiner errors, such as entry mistakes, picking mistakes, delivery issues, and RGA requests in a quick efficient method
- Develop and maintain vendor relationships
- Support and promote specified vendors (example A-D) and product promotions
- Use merchandizing skills and maintain manufacturer product displays
- Maintain all displays with new or existing products to create impression of well-stocked, up-to-date, clean inventory
- Interact with customers and vendors at Steiner/Vendor sponsored events
- Promote and discuss on site Company events, such as Oktoberfest or Corn fest
- Participate in all training, including but not limited to on site classes, off-site classes, and web based training in order to keep up-to-date on the most current products and technology
- Offer and sell all of Steiner’s products, services, and solutions and market all divisions respectively
- Provide feed back information to management from what customers are saying or requesting
- Clean and straighten counter area
- Safely operate wire cutting equipment, forklift, pallet jack, and safety ladders
- Maintain a clean coffee area, popcorn machine and any customer comfort area or equipment
- Must be able to lift and carry 50 lbs
- Must be able to stand for extended periods on hard surfaces
- Acceptable grooming and dress for the position
- High school diploma preferred, but not required
- Basic accounting knowledge
- English speaking preferred
- Bi-lingual in Spanish would be beneficial
- Two plus years electrical counter sales experience and/or electrical product experience that would be applicable to counter sales preferred
- Computer literate (can open/close operating system; access programs by log in; navigate through screen fields; use function keys; type)
- Able to use and maintain computer, printer, fax, copier
- Competency in Microsoft Office Word and Outlook preferred. Excel would be beneficial
- Able and willing to access the necessary resources (for example, product catalogs, vendor web sites, literature, product presentations, training, department peers, and other employees) to meet customer requirements, resolve customer issues, and sell all of Steiner
- Able to take telephone calls, transfer calls, park calls, leave voice mails, use the phone directory, create and update personal voicemail greeting, daily if necessary
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Counter Sales Resume Examples & Samples
- Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility. Maintain a clean and organized showroom
- Reads catalog, or computer for replacement part stock number and price. Advises customer on substitution or modification of part when replacement is not available
- Uses computer database to research availability of merchandise. Fills customer orders from stock or prepares transfer from other location. Prepares sales order or quote order
- Follows direction provided by counter lead (if applicable) and lends support to warehouse staff in their duties
- Must have the ability to negotiate transactions on an intra- and inter-company level. Must possess the ability to mediate situations among employees and customers as they arise
- Ability to learn new software quickly and accurately
- While performing the duties of this job, the employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Any lifting from 50-75 would require assistance from another employee. Relocation is not offered for this position
57
Store Counter Sales Resume Examples & Samples
- Solicits new and established customers via telephone to promote sales. Resolves or alerts management regarding inventory issues or customer concerns
- Works with clerical staff to check and maintain open orders, purchase orders, return merchandise purchase orders. Assists in maintaining current and accurate warranty return authorizations and their credit adjustments
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra
58
Counter Sales Associate Resume Examples & Samples
- Locate proper stock number, prepare and enter work orders and special back orders. Call Credit Department as needed
- Help to stock shelves and keep organized
- Call customers upon receipt of special material for pick up
- Provide support to Operations Manager in inventory control functions, stock maintenance, credits and defectives
- Attend classes and meetings to gain product knowledge and to improve sales skills
59
Counter Sales / City Desk Resume Examples & Samples
- Pick and pack from stock proper materials for will call and truck delivery. Load delivery trucks and customer vehicles
- Accept returned merchandise and complete appropriate paperwork
- Provide support to the Operations Manager in the transferring, warehousing, receiving and shipping of stock and special material
- Display and stock material in counter area and showroom. Participate in promotions and specials as they occur
- Open and prepare City Desk in the morning for customer arrivals. Secure the City Desk at the end of the day
60
Counter Sales Professional Resume Examples & Samples
- Must be able to pass a Motor Vehicle Report for insurance purposes
- ASE Certification is required
- Minimum of two years automotive, paint, and/or heavy duty experience (i.e. vocational school, parts sales, technician, etc.)
- Basic computer skills (Windows XP/7, internet) and Microsoft office is a plus
- Knowledge of cataloging and/or inventory management systems is a plus
61
Counter Sales Resume Examples & Samples
- O Minimum 18 years of age
- Valid driver's license with
- ASE (P2) parts certification
- Knowledge of auto parts
- Additional Information
62
Counter Sales Professional Resume Examples & Samples
- Minimum of two years automotive, paint and/or heavy duty experience (i.e. vocational school, parts sales, technician etc.)
- ASE Parts Certification a plus
- Knowledge of cataloging AND/OR inventory management systems, a plus
63
Counter Sales Resume Examples & Samples
- Retains customer satisfaction by assisting customers with identifying parts, providing quotes and processing orders
- Maintains warehouse and show room inventory accuracy
- Informs customers of any updates and service bulletins supplied by manufacturers
- Fulfillment of sales orders, which includes, tracking, shipping, delivery (dispatch) and complete invoicing for processed orders
- Shipping and receiving of freight for Parts Department related supplies and equipment
- 2+ years experience in the aftermarket auto parts industry. Salary commensurate with experience
64
Counter Sales Resume Examples & Samples
- Must be capable of reading and writing legibly; and capable of understanding and recognizing part numbers and line codes, able to accurately reference part numbers and applications from an extensive catalog
- Must be capable of lifting and moving parts and boxes of up to 60 lbs
- Must be able to move engine blocks and other heavy equipment with moving aids designed to move such items including hand trucks, dollies, motorized cart, pallet jacks, etc
- Must be able to repeatedly bend or stoop to ground level shelves and be able to reach upper shelves (8 feet) with the use of stool or ladder when necessary
- Must be able to work on their feet (stand or walk) for their assigned work shifts
- Must occasionally assist with deliveries when needed and act as a back-up driver if needed — thus requiring a valid driver’s license
- Perform associated duties as assigned by management
- Must be 18 or older to apply
- Must pass a pre-employment drug test
65
Counter Sales Associate Resume Examples & Samples
- Service existing accounts and establish new accounts by planning and organizing daily work schedule to service existing or potential customers
- Maintain accurate inventory levels at all times
- Help to keep a clean and safe work environment for all fellow employees and customers
- Establish Add on business with existing customers
- Build a long term relationship with customer base
- Provide accurate price quotes in a timely manner to our customers
- Understanding customer needs and offering solutions
- Focus sales efforts based on company strategies, market intelligence and customer sales volume
- Monitor competition by gathering current marketplace information on pricing, products, new products, customer service, personnel, etc
- Maintain professional and technical knowledge by testing product (own & competitive), reviewing professional publications and establishing personal networks
- Work retail store counter to develop the team, meet potential customers and assist with inside sales
- Assist in meeting and exceeding company quotas and goals
- Work closely with Store Manager to complete daily tasks and duties
- Accurately bill/receive inventory
- Opening and closing duties
- Develop a team atmosphere and adhere to any and all company policies
- Any and all other duties assigned by management
- High School diploma or General Education Degree (GED) or equivalent
- Posses a clean and valid driving record
- A minimum of three years experience in Automotive
- State/local requirement
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Counter Sales Resume Examples & Samples
- Valid driver's license with good driving record and reliable transportation
- Exceptional customer service skills, clear speaking voice, clean and neat appearance
- ASE (P2) parts certification preferred or able to acquire
- Knowledge of auto parts cataloging and/or inventory management systems
- Must pass a pre-employment drug screen, background check and driver insurability check
67
Full & Counter Sales Resume Examples & Samples
- Works on a team for the Parts Department to support multiple product lines represented by NAPA Auto Parts
- Maintains warehouse and showroom inventory accuracy
- Stocks Warehouse and Parts Department showroom with parts and supplies
- 1-3 years experience in the aftermarket auto parts industry. A valid driver's license is required
68
Counter Sales Associate Resume Examples & Samples
- Physical Ability to stand for prolonged period of time and/or move about our stores
- Ability to read, write and communicate with our customers, vendors and fellow employees
- Ability to lift an excess of 60 lbs on a regular basis
- Must be insurable to drive company vehicles
69
Counter Sales Resume Examples & Samples
- Stock inventory daily and notify management when product may be low
- Maintain cleanliness of showroom and warehouse
- MUSThave automotive knowledge
- Be able to multitask in a FAST PACED environment
- Able to use a multi-line telephone system
- Physically able to climb a ladder & be able to lift 50 plus lbs
- Team player whose capable of taking direction
- Show that you can be productive independently
70
Counter Sales Resume Examples & Samples
- Demonstrate ability to sell product features and benefits (up sell or add on sales)
- Demonstrate ability to understand customers’ needs—have related sales knowledge
- Demonstrate knowledge of current sales promotions and ability to process consumer rebates and customer registrations
- Thoroughly understand components and functions of automotive systems and maintenance procedures
- Assist retail customers to make proper selections
- Demonstrate ability to use the TAMS catalog and system
- Effectively use the TAMS point-of-sale invoicing/cash drawer
- Process credit card transactions using the credit card processing equipment
- Practice asset security/loss prevention controls
- Demonstrate knowledge of customer pricing methods used by the store
- Process salespersons’ customer stock orders
- Check-in store’s stock orders
- Report all overage/shortages/damaged merchandise
- Assist outside salesperson
- Assist in displaying, pricing and stocking merchandise
- Share responsibility for store maintenance and cleanliness
- Possess ASE Parts Specialist (automotive) certification—(*after 2 years of counter exp)
- Demonstrate ability to perform the required duties of this job
- Coach, advise, and assist in training of others
- Take initiative to find work to do
- Work with others as a team
- Take pride in yourself, the job you do and the company you work for
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Counter Sales Resume Examples & Samples
- Know How -- Automotive Knowledge and/or Experience with a minimum of 1 year counter sales experience
- ASE (P2) Parts Certification is a PLUS
- Flexibility in work schedule and ability to work weekends
- Passion for Delivering Customer Care
- Motivated to Train and Learn
- Ability to Thrive and Have Fun in a Busy, Fast-Paced Retail Environment
- Knowledge of Cataloging and/or Inventory Management Systems is a PLUS
- Minimum 18 Years of Age
- Valid Driver's License and/or Reliable Transportation
72
Counter Sales Associate Resume Examples & Samples
- Contribute to effective store operations -- cleanliness, stocking, answering phones promptly and professionally, professional appearance, and correct parts delivered promptly to customers
- Valid NC Drivers License
- 5 years of auto parts experience
- ASE Certification Preferred
- Physical Requirements: Approx. 50 pounds
73
Counter Sales Resume Examples & Samples
- Good customer service and communication skills
- Automotive and or Heavy Duty parts sales experience
- Moderate computer skills
- Ability to multitask and manager time well
- Good work ethic
74
Counter Sales Resume Examples & Samples
- Ability to read and interpret documents such as training instructions, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence
- Required to be able to drive company vehicle and forklift
- Ability to speak effectively before groups of customers or employees of organization. Ability to interface in a customer responsive manner over the telephone and in person. Able to handle difficult customer situations with diplomacy
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
75
Counter Sales Leader Resume Examples & Samples
- Direct workflow to the counter sales team
- Be responsible for maintaining acceptable customer service levels with counter staff
- Responsible for maintaining a clean, organized counter area including product displays
- Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
- Ability to work efficiently and meet tight deadlines
- Ability to type on a computer keyboard
76
Counter Sales Resume Examples & Samples
- Fill in delivery driver as needed
- Electrical product knowledge; including lighting, switchgear, automation, controls and electrical commodities
- Must have good driving record and a valid driver's license
77
Trade Counter Sales Assistant Resume Examples & Samples
- Helping our customers by identifying their needs and providing valuable solutions to maximize sales through a proactive and commercial face to face environment
- Using your skills and creativity in display and merchandising to drive incremental & add-on sales, provide advice and recommendations for products, services & delivery options
- Helping our customers find the products they need using a range of mediums including technical data sources
- Pro-actively acquiring new customers along with maintaining strong relationships that are already established, either directly or via the phone
- Investigate, record and resolve customer issues from general & technical questions, creating a world class customer experience
- To process customer transactions efficiently and accurately together with undertaking associated warehouse & stock management activities within agreed service levels
- Representing and being a RS Brand Ambassador and creating loyalty and repeat business
78
Counter Sales Resume Examples & Samples
- Handle inbound inquires for the purpose of matching our products and service to each customer’s needs, where appropriate, will route callers to internal resources
- Match product and services to customer’s needs
- Obtain and document customer information and their needs for future follow-up to secure business
- Assist in writing orders for customers
- Provide support and assistance to customers regarding
- Update purchase orders, address and name change
- Prepare parts list and supporting documents
- Prepare quotes and bids to support sales staff
- Follow up to close out calls and to ensure resolution
- Performs administrative and clerical duties, such as, typing, proofing, filing and assembling correspondence for customers
- Computer, telephone, and electronic office equipment
- Access the company’s internal systems including, Salesforce, ERP systems, and Intranet
- Minimum of 1 years’ experience in a customer service role, required
- Strong computer skills with the ability to multi-task
- Strong research and problem solving skills – accounts receivable knowledge is a plus
- Communicate clearly: both verbal and written with a professional demeanor
79
Counter Sales Associate Resume Examples & Samples
- Sell and promote branch and companywide promotions and specials as directed
- One-year certificate from college or technical school; or
- Long and varied hours required occasionally
80
Counter Sales / Propane Filler Resume Examples & Samples
- Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures. Wraps and bags purchase and helps customers load merchandise into their vehicles
- Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders
- Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current
- Prior welding experience preferred such as knowledge in MIG, TIG, and stick welding preferred
- Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)
- Ability to problem-solve
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Counter Sales Rep Eligible for Bonus Resume Examples & Samples
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
- Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner
- Resolve customer issues and concerns professionally using effective customer service techniques
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience
- Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells
- Answer telephone calls in a timely manner in accordance with best practices and policy standards
- Liaise with various Hertz departments
- Achieve personal sales goals while supporting the goals of the team
- Answer questions and provide directions in a courteous and expeditious manner
- Qualify and process customer rentals with accuracy and attention to detail
- Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Keep work area organized and free of clutter
- High School diploma or equivalent
- A minimum of one year of sales or customer experience in a high volume or service oriented environment
- Passion for customer service and attention to detail - Goes the extra mile
- Proven strong sales and closing skills and the ability to friendly, engaging manner
- Motivated to achieve and exceed targeted goals
- Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
- Proficiency in English
- Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
- Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills
- Demonstrate professionalism and interpersonal skills
- Proven experience of working well within a team
- 100% customer focus, with proven experience within a customer facing environment
- Work flexible shifts including weekends and holidays; and work overtime as required
- Work outdoors during all weather conditions
- Stand for long periods of time
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Counter Sales Associate Resume Examples & Samples
- Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person
- Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions
- Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pull orders as required
- Communicates product features, benefits, and warranty policy information to customers
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems)
- Upsells by identifying related products, add-on extensions and making customers aware of product promotions
- Ensures merchandise displays are stocked and clean
- Experience using sales order computer software, familiarity with Eclipse preferred
- Knowledge of HD Supply product lines preferred
