Engagement Program Manager Job Description
Engagement program manager
provides support services including all day to day management and support of activities related to the data centers, hosting and network environments, cloud, data storage, and infrastructure systems.
Engagement Program Manager Duties & Responsibilities
To write an effective engagement program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included engagement program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Provide leadership and serve as program manager of various internal initiatives based on project management best practices
Focus on establishing and sharing best practices across business lines
Model best practices and ensure compliance for legal, policy and regulatory requirements
Provide insight and expertise regarding the fundamentals of coordinated, cross-channel marketing – what, why and how including industry best practices, trends
Draft original or edit submitted written material representing the division, its people, programs, and technologies for use in newsletters, the intranet site, All Hands, and other communication vehicles targeted to a broad audience, including executives, managers, and staff
Provide support to the divisions Senior Vice President and leadership team on their communications and advise them of opportunities to better engage, recognize, and communicate with their teams
Proactively identify opportunities and develop communications vehicles to communicate Digital & Mobile Product Development’s value proposition with current and prospective employees
Identify the best tools and technologies to employ in support of our team communications, collaboration, and engagement, including intranet, SharePoint, blogs, videos
Engage team members in feedback sessions and administer surveys to inform team communications, recognition, and engagement programs
Build agendas, prepare materials, and facilitate various meetings and events on an ad hoc basis
Engagement Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Engagement Program Manager
List any licenses or certifications required by the position: PMP, PMI, AWS, ITIL, SAFR, ACP
Education for Engagement Program Manager
Typically a job would require a certain level of education.
Employers hiring for the engagement program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Business, Management, Marketing, MBA, Communications, Technical, Project Management, Computer Science, Communication
Skills for Engagement Program Manager
Desired skills for engagement program manager include:
Microsoft Office programs
Adult learning principles
Both inside and outside of traditional classroom environments
Employers and industries
Recruiting process for internships and full-time positions
Application hosting and call centers
Archival storage
Best practices
Broader VMware solutions and maintain awareness across the account of impactful industry trends
Cloud and datacenter infrastructure competitor landscape
Desired experience for engagement program manager includes:
Effective project and program management skills, with the ability to define scope, develop and drive project delivery vs
Strong analytical, strategic-thinking, and problem-solving, with ability to leverage data and analytics to measure program effectiveness and progress
Serve as the administrator and project leader for managing and leveraging the Subscriber Mail e-mail marketing platform
BA/BS in business administration, management communications or relevant field, plus 6-8 years’ experience in marketing, marketing communications or advertising
Awareness of and alignment to the Contractor Engagement Program methodology
Vendor alignment to line of business and program management office strategies
Engagement Program Manager Examples
1
Engagement Program Manager Job Description
Job Description Example
Our company is growing rapidly and is looking for an engagement program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for engagement program manager
- Establishment of strong relationships by liaising with all key partners
- Profitability and operational efficiency of the program
- Lead all Contractor Engagement activities for Corporate HR
- Manage the overall relationship with the managed services provider and the staffing supplier network
- Establish metrics and monitor program and supplier performance
- Manage relationships with key business partners to ensure program performance meets their needs and identify program usage opportunities (cost, quality, etc)
- Facilitate strong performance management activities through the use of established protocol
- Oversee financial arrangements with vendors, ensuring compliance to billing, invoicing and performance/penalty adjustments, as appropriate
- Participate as a core team member in projects where Contractor Engagement is a stakeholder
- Help establish common goals between key stakeholders and suppliers, and drive communication between both sides
Qualifications for engagement program manager
- Deliver high level of customer service and ensure commitments are met
- In partnership with SSG, identify market and technology developments that involve leading and emerging technologies, evolving pricing models and emerging service delivery models
- Contribute as emerging expert in either strategy or operational improvement consulting
- Contribute to development of our consulting unit by coaching junior consultants, and supporting operational development activities including recruiting
- Identify leads/opportunities for new projects
- Build experience and skills to advance to Associate Principal within our unit
2
Engagement Program Manager Job Description
Job Description Example
Our growing company is looking for an engagement program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for engagement program manager
- Communicate product capabilities, current and in-progress updates and future plans across stakeholders
- Maintain the hierarchy of a high level product roadmap from implementation phases down to the user stories
- Prioritize the Scrum Team’s backlog while maintaining consensus with all stakeholders
- Author stories, defining the what and why at the appropriate level of detail, including acceptance criteria while avoiding prescriptive requirements
- Answer all questions about scope and priorities for the Scrum Team through continuous grooming with the team
- Accept all completed stories as they are finished by the Scrum Team while maintaining consensus on this acceptance with all stakeholders
- Demonstrate accepted work to all stakeholders on a regular cadence
- Celebrate with the team and revel in the glory of your high value contribution
- Contribute to development of the company-wide Employee Engagement strategy
- Collaborate across the Employee Connection & Contribution team to d evelop and manage content, celebrate successes, and create internal communication strategies that will convey the underlying message that HP is the place to work
Qualifications for engagement program manager
- Proven Distribution Center Operations experience
- Multiple experiences successfully delivering business results from similar, complex distribution implementation programs
- Experience in leading or performing analysis in complex supply chains and/or distribution environments
- Working knowledge of relevant technologies (e.g., Windows and UNIX/LINUX platforms, voice and data networks, LAN/WAN inter-networking protocols such as TCP/IP and firewalls, cloud computing )
- Self-motivated, and innovative – with the ability to enlist others and lead change
- Ability to drive cross-functional project teams of services personnel dispersed across multiple geographies and disciplines in a matrix structure where none of the resources report directly to the program manager
3
Engagement Program Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of engagement program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for engagement program manager
- Organize and publicize employee fun activities, sports teams, community events, and discount ticket opportunities Summer Concert Series, campus wide games and challenges
- Monitor facility and activity budgets
- Fulfillment of the brand promise, helping customers achieve their objectives
- Create additional value beyond the customer relationship
- Design and partner to develop up-sell/cross-sell programs to attract accounts and users for additional products
- Take lead on all customer communications
- Closely align programs with customer care programs
- Work with Usage, Retention & IPD, Cloud Marketing and Customer Care to understand the key messaging to drive Develop programs based on insights with focus on measurable outcomes
- Lead and Coordinate Customer Communications
- Serve as a point of contact for stakeholder requests for customer communications, establishing priority, scheduling & goal alignment ensuring flawless execution
Qualifications for engagement program manager
- Minimum of 5-7 years of marketing technology experience, resulting in a broad scope of skills (Marketing Automation, Marketing Data, CMS, email Platforms, DMP/Display)
- Exposure to or familiarity with an Agile SCRUM based team
- Tolerance for a highly dynamic work environment
- A sensibility of using metrics to measure improvements
- Understanding of the technology stack used in complex marketing technology environments
- Strong business acumen and e xperience working in a matrixed, global organization across multiple cultures and languages
4
Engagement Program Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of engagement program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for engagement program manager
- Engage users through value and promotions and drive demand into the online and offline conversion channels
- Serve as the internal and external champion for the Global Engagement Program
- Manage and develop ongoing performance metrics to track the performance of the engagement program and sales staff identify challenges and opportunities
- Organize and publicize employee fun activities, sports teams, community events, Summer Concert Series, campus wide games, tournaments and challenges
- Provide program support for ELC
- Manages and coordinates the development, approval, implementation and compliance of on-going external broker- facing programs
- Develops, tracks and adheres to program budget
- Ensures program meets its stated objectives
- Manages internal relationships with regional sales teams and partners with corporate and external development resources
- Develops program success measures and performs periodic assessments of program success
Qualifications for engagement program manager
- Attention to detail and personal accountability for results
- People management skills are a plus
- Ability to manage, collaborate, leverage and thrive in a fast paced matrix environment
- Demonstrated ability to drive and execute successful marketing programs
- Familiar with IT Market, Products, Software and Services
- Bachelor’s Degree in Project Management, Marketing, Advertising, or Equivalent
5
Engagement Program Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of engagement program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for engagement program manager
- Partner with the Executive Briefing Center Manager to formalize the EBC on the Road program and help manage the overall process and execution events on the road
- Own tracking activities, if assigned by Event Owner
- Greet and screen walk-in requests using best practice customer service skills
- Direct walk-in students and visitors to appropriate staff
- Schedule meetings for staff and advisers using centralized record system
- Interpret student needs and provide resources, information, and direction as needed
- Craft correspondence for the office
- Maintain records and update records as directed
- Provide back-up support for office special events
- In this role, the program manager will partner closely with both the Enterprise Analytics and HR Analytics team to support the development of the Engagement Dashboard and validation of Engagement Data when presented to leadership
Qualifications for engagement program manager
- Problem-solving, negotiation and decision-making skills, ability to establish strong relationships and influence management, internal partners
- Broad-based knowledge of information security
- A minimum of 5 years of demonstrated experience is required
- BS degree in Exercise Science, Kinesiology, or a related field, plus 3-5 years of relevant experience
- Role-model behavior
- Bachelor’s degree in Business, Marketing, Management or related field