Business Engagement Manager Job Description

Business Engagement Manager Job Description

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Business engagement manager provides operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs in the vendor management space.

Business Engagement Manager Duties & Responsibilities

To write an effective business engagement manager job description, begin by listing detailed duties, responsibilities and expectations. We have included business engagement manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Monitor and communicate business portfolio status, including identifying the gaps between existing and future architecture capabilities, monitoring project progression, supporting steering committees, overseeing project escalations as required, ensuring Business Partners engagement managing applications’ health, usage, investment in lifecycle and need to decommission
Create powerful final presentation deliverables that tell stories from the insight
Create and manage project roadmaps and tasks lists to co-ordinate cross-functional teams of subject matter experts from the business, data scientists, data warehouse architects and engineers for specific projects
Design and implement the TI Business Engagement Management process
Partner with key TI stakeholders throughout the process design, development and execution phases
Work with TI executive sponsors to ensure process meets expected business outcomes
Identify and mitigate risks to successful process implementation
Establish required roles, routines, templates and any other elements needed to support the process
Establish critical success factors and key performance indicators for the process
Collaborate with the VP FSS, executive and senior stakeholders, key members of FSS SMT to develop and maintain business cases and high-level implementation plans to further the FSS growth strategy

Business Engagement Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Business Engagement Manager

List any licenses or certifications required by the position: ITIL, ACAMS, PMP, YUSA, PPM, ACC, ISO

Education for Business Engagement Manager

Typically a job would require a certain level of education.

Employers hiring for the business engagement manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Computer Science, Management, Engineering, MBA, Information Technology, Education, Business/Administration, Graduate, Technical

Skills for Business Engagement Manager

Desired skills for business engagement manager include:

Claims operations
Oracle and integrated ERP tools
Analytical tools and techniques that can contribute to the effective enablement of business goals
Applications
Assigned business unit and keeping current with technology trends
Current market conditions to leverage in vendor negotiations
Data and metadata management and governance
Infrastructure
Key priorities
Priorities and operations

Desired experience for business engagement manager includes:

At least 3 years experience in Retail Banking, Micro-Finance and Core Banking
Extremely organized, the ability to handle the pressure of tight deadlines
Ability to lead adoption and sustainment of change
Ability to drive execution across various departmental and regional stakeholder groups
Business mindset and commercial orientation
Understanding of Enterprise and TI organizational goals and objectives

Business Engagement Manager Examples

1

Business Engagement Manager Job Description

Job Description Example
Our growing company is looking for a business engagement manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for business engagement manager
  • Perform feasibility studies and prepare proposals, including business cases for global applications/tools implementation
  • Analyze the value and the return on investment of global engineering applications/tools
  • Coordinate and drive the implementation of global engineering applications/tools to realize process improvement potential
  • Identify and drive implementation of global supply agreements for engineering applications/tools jointly with supply chain management function
  • Work with subject matter experts within FSS to identify the core elements or levers to be addressed in each business case, the types of analysis and models to be used to value / estimate the cost savings and other benefits of onboarding new work to FSS
  • Conduct delivery health checks on the project portfolio for the client and proactively identify areas of concern
  • Monitor the change portfolio to determine the appropriate time to develop new service level agreements for new services and technologies that are deployed
  • Develop a high performing team by embedding formal, values and outcomes based performance management informal mentoring
  • Encourage frequent knowledge sharing between team members and with other business engagement project teams
  • Be a custodian for data integrity
Qualifications for business engagement manager
  • Understanding of the TI organizational structure and culture
  • MBA or equivalent, accounting experience in a banking Finance function
  • The candidate shall have a Bachelor’s Degree
  • Build and manage collaborative partnerships with the leadership within Global Purchasing within the IT leadership team
  • Drive strategy & assist business partners in the identification of new capabilities
  • Prior experience with SAP (MM, FI, CO, SD)
2

Business Engagement Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a business engagement manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business engagement manager
  • Create awareness for company products amongst assigned team of partners
  • Provide feedback from channel partners to internal cross-functional teams with regard to product selling issues
  • Serves as primary relationship and portfolio manager for Corporate Finance functions
  • Build and manage collaborative partnerships with the corporate finance leadership within the IT leadership team
  • Provide oversight and direction to Program and Project managers over the project life cycle
  • Provide thought leadership and innovation relative to emerging trends in the finance solution areas
  • Manage and assess program risk and escalate recommendations to governance structure for input and decision by the business
  • Create and execute a strong and effective program governance structure and communication cadence
  • Coordinate the development of an accurate estimate to deliver the requirements and ensure the functional acceptance of the estimate
  • Act as trustful business partner to guarantee the understanding of customers’ needs and drivers
Qualifications for business engagement manager
  • Clearly understand the solution selling approach and must be comfortable to work in
  • University degree in fields such as Commerce, Marketing, Process Improvement, Business Analysis
  • University degree in business fields such as Engineering, Process improvement, Business Analysis
  • 5+ years prior leadership experience within large global Finance systems with demonstrated ability to lead and mentor team members
  • 7+ years of experience with financial close processes and related business technologies (Hyperion FCM/Financial Management, Hyperion SmartView, and Account Reconciliation Management preferred)
  • 7+ years of experience with financial accounting and controlling processes and related ERPs (SAP FI/CO preferred)
3

Business Engagement Manager Job Description

Job Description Example
Our growing company is hiring for a business engagement manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business engagement manager
  • Establishes the bridge between the business and the technical team according to project needs, representing the business to the delivery team
  • Ensure strong program management practices, managing the budget, timeline, resources, scope, change requests, risks, status report and sales interface
  • Manages backlog and functional analysis
  • Negotiate with customer the sprint requirements, the scope changes and the project deadlines
  • Ensure team work, commitment and expectations alignment
  • Guarantee quality procedures
  • Conducts feature delivery demos, collecting, analysing and prioritizing feedback
  • Act as Single Point of Contact within BU for all Engineering application matters related to current landscape, overall service delivery and strategy
  • Manage collaboration with vendors in terms of processes for managing scope, required change management, deployment, and business acceptance for the targeted solutions and related budget
  • Work with the business to identify IS solutions and deliverables to be provided at the completion of sub-projects, manage the system upgrade and migration to the global data center alongside with system administrator
Qualifications for business engagement manager
  • 7+ years of experience with financial planning and forecasting processes, management performance reporting and business technologies (SAP BPC, Hyperion Planning, Hyperion SmartView, SAP BW/BOBJ solutions preferred)
  • Proven understanding of financial shared services processes and related business technologies, (Kofax MarkView, Lexmark ReadSoft, OpenText AP automation, preferred)
  • Demonstrable experience on SOD, rulebook design, and other security and Audit processes
  • Knowledge of Tax compliance and reporting SaaS solutions
  • Successful track record of business relationship management with senior executive leadership and IT project portfolio management
  • Track record in managing client / customer engagements either in Sales / Pre-Sales or Consulting settings
4

Business Engagement Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of business engagement manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business engagement manager
  • Review schedules and acceptance criteria at each phase of the project
  • Define the product vision, gathering and prioritizing customer requirements and working closely with the process owner to deliver winning functionalities and platform growth
  • Promote internally the product vision and offerings together with the process owner
  • Analyze together with the domain architect potential partner relationships for the product, performing market research to identify and analyze complimentary and competitive solutions, industry trends and other key inputs to direct the product vision
  • Manage the governance boards (quarterly with heads of department and monthly with group process owners)
  • Partner with process owners to enquire, qualify and prioritize IS demand
  • Ensure that the product demands and backlog are visible, transparent, prioritized and clear to all
  • Adopt, implement and sustain identified data models to reach the highest level of data quality
  • Work with the IS domain delivery manager to ensure customer satisfaction goals are met for the product and the product budget (business/function and IS) is in line with plan
  • Monitor delivery of IS service or support within area of responsibility
Qualifications for business engagement manager
  • 5-12 years of Overall Experience with at least 3-9 years of Project Management Experience (MBA or equivalent degree is a plus)
  • Agile Project Management Experience (Played Product Owner + Project Manager Role)
  • Managed Custom Development Projects and Not Transition or Enterprise Deployments
  • Knowledge of Mobile, Web & Cloud Technologies
  • An understanding of contemporary requirements elicitation, analysis, specification, verification, and management practices and the ability to apply
  • Accountable to the Head of Securities Ops Singapore, the role holder will provide functional oversight of the delivery of functions to the Asia region for Asset Servicing and Settlements in support of Barclays clients across products including Equities and Fixed Income
5

Business Engagement Manager Job Description

Job Description Example
Our growing company is hiring for a business engagement manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for business engagement manager
  • Engaging with senior area leaders to communicate the role and value of CSS, understand their needs and the needs of their customers
  • Building business cases for change and feeding back to CSS leadership and other groups potential improvements to support
  • With stakeholders, reviewing the performance of CSS in the area to identify opportunities for increased engagement and enhance performance
  • Ensure consistent local awareness and consumption of CSS, its offerings & services
  • Seeking and capturing insight, stories & feedback from the field delivery of insight on key topics to the field
  • As appropriate, facilitating business escalations to successful conclusion while communicating effectively to stakeholders
  • Successful prediction and management of risks and issues
  • Delivery of specific initiatives that contribute to outcomes for stakeholders and customers
  • Responsible for evaluating any proposed IT and business system changes arising from project scope
  • Establish and maintain partnership relationship with Business Function’s key stakeholders
Qualifications for business engagement manager
  • Settlement support for our Primary Dealership in Singapore Government Securities and Client Service coverage for Premium clients
  • The role holder will be expected to oversee Securities Ops projects and initiatives
  • The role holder will be responsible for owning and reviewing key risk and control issues, driving continuous process improvement, and having technical understanding to a high risk operational area
  • The successful candidate will need to interface with senior directors to ensure transparency and smooth delivery of business requirements
  • The role holder will be responsible for supervising the overall service delivered to the business and manage both the risk and the strategy to maintain an effective business delivery
  • 5 or more years of combined experience in the areas of business support, project management, meeting and event management, communications or employee engagement

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