Analyst, Sales Support Resume Samples

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A Spinka

Althea

Spinka

7822 Predovic Greens

Phoenix

+1 (555) 779 3884

7822 Predovic Greens

Phoenix

Phone

p +1 (555) 779 3884

Experience Experience

Houston, TX

Finance Analyst, Sales Support

Houston, TX

Kshlerin, Jones and Purdy

Houston, TX

Finance Analyst, Sales Support

Assist with Forecasting and Budgeting of revenues
Recommend and implement process improvements
Assist with Forecasting and Budgeting of compensation expenses
Manage the quarterly and annual sales bonus plan and account structure
Prepare financial management reports for Senior Management and ensure the accuracy and integrity of financial results
Provide revenue analysis on customers and products, including adhoc analysis to influence business decisions
Provide analysis on compensation results and costs including adhoc analysis to influence business decisions

Detroit, MI

Analyst, Sales Compensation Support

Detroit, MI

Schiller, Fritsch and Stark

Detroit, MI

Analyst, Sales Compensation Support

Works directly with cross-functional teams and department leadership to create research presentations and summaries
Works with regional partners to consolidate data and create/evaluate sales goals
Lead and participate in the creation of analytic/tracking reports to help provide insight measurement and sales strategy
Makes recommendations based on analysis and findings
Manages the compensation engine, and ensures that the tools that are supported from it are maintained
Effectively communicates analysis and reporting to various levels of management
Contribute to ongoing compensation plan analysis in an effort to maximize the performance of sales channels

present

Phoenix, AZ

Analyst, Operations & Sales Support

Phoenix, AZ

Carroll, Herman and Leuschke

present

Phoenix, AZ

Analyst, Operations & Sales Support

present

Serve as backup operational support to the Helicopter business during peak season
Analyze and identify risks to the achievement of store expense plans; working with store and cross-functional teams to proactively manage costs
Managing sales support group e-mail inquiries
Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Use analysis to make recommendations on business opportunities
Excellent analytical capabilities
Detail oriented individual who thinks strategically

Education Education

Bachelor’s Degree in Business Administration

Texas A&M University

Bachelor’s Degree in Business Administration

Skills Skills

Strongly self-motivated, structured approach and a strong analytical ability
Knowledge of commercial banking and transaction banking products and a good understanding of the financial services industry
Basic knowledge and awareness of business solutions in the marketplace
Excellent verbal and written communication skills English. Other languages of benefit
Excellent partnering skills and stakeholder management. The ability to successfully navigate a complex organisation, build strong relationships and work collaboratively with different teams
Intermediate knowledge of business analysis methods and tools
Ability to multitask different projects and prioritise against tight deadlines
A pro-active, independent worker with good flexibility
Ability to present solutions and proposals to senior management members
Good communication and interpersonal skills to interact with colleagues and counter party

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15 Analyst, Sales Support resume templates

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Sales Support Managment Analyst Resume Examples & Samples

2) Uses professional concepts and theoretical knowledge acquired through specilaized training, education or previous experience
3) Develops expertise and practical knowledge of applications within business environment
4) Acts as team member by providing information, analysis and recommendations in support of team efforts
5) Exercises independent judgment within defined parameters
1) Performs basic triage of support issues related to Salesforce. Leverages existing support documentation and peers for help and advice
2) Processes mass data changes submitted via common mass data change Excel templates in Salesforce by using Data Loader
3) Reviews submitted cases looking for trends or commonly logged problems and alerts management when identified
4) Responsible for maintaining the roster owner list and Chatter group
5) Manages open cases assigned to selves. Ensures timely delivery of services, follows set guidelines for case management and handling. Otbain SLA adherence to at least 80% of cases for response and resolution times as well as user satisfaction
6) Participates in team meetings by voicing topics that require more clarity or conversation
7) Communicates case status and escalates issues as necessary
8) Holds subject matter expertise in one to two areas associated with Salesforce administration
9) Completes assigned release UAT and regression testing
Typically 0-2 years of experience with Salesforce Administrative support and Excel usage
Completes training and coursework deigned for new Salesforce administrators
Developed understanding of local legal compliance issues
Developing project management skills

Sales Support Management Analyst Entry Resume Examples & Samples

First level university degree with recommended focus in business or finance
Typically 0-2 years of experience in a related field
Good communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required

Analyst, Operations & Sales Support Resume Examples & Samples

Analyze key performance metrics, identify trends and develop action plans to address areas of opportunity
Analyze and identify risks to the achievement of store expense plans; working with store and cross-functional teams to proactively manage costs
Generate actionable insights using both internal and external data sources
Develop relationships and partner with Senior Store Management in the implementation and ongoing management of back of house productivity benchmarks, including staffing, scheduling, expenses, inventory movement, system reports and tools
Efficiently manage large amounts of data to produce clean, concise, standardized and ad hoc reports and presentations utilizing the Microsoft Office suite of programs
Use analysis to make recommendations on business opportunities
Produce regular reporting as appropriate, with action based recommendations based on thorough analysis of trends
Post-secondary degree/certificate in a related field
1 to 3 years of post-secondary work experience in a related field, with experience in sales reporting
Excellent analytical capabilities
Strong communication and comprehension skills, both verbal and written
Detail oriented individual who thinks strategically
Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Inspire with Service
Earn lasting Relationships

Sales Coverage Support Analyst Resume Examples & Samples

You will play a key role in supporting the coverage efforts of our teams, while closely working with the central management team to execute Deutsche Bank`s Corporate Banking strategy
Supporting coverage initiatives, research and analysis of clients and markets with a view to generating new revenue opportunities
Graduate degree in business administration, finance, economics or a similar field of studies or equivalent work experience
Good analytical and problem solving experience
Basic knowledge and awareness of business solutions in the marketplace
Intermediate knowledge of business analysis methods and tools
Sound communication skills and information technology skills (PowerPoint, Access and Advanced Excel)
Excellent partnering skills and stakeholder management. The ability to successfully navigate a complex organisation, build strong relationships and work collaboratively with different teams
Strongly self-motivated, structured approach and a strong analytical ability
Ability to multitask different projects and prioritise against tight deadlines
Excellent verbal and written communication skills English. Other languages of benefit
Ability to present solutions and proposals to senior management members
Knowledge of commercial banking and transaction banking products and a good understanding of the financial services industry
Experience in Business Analysis and Financial Services, rating / credit experience preferred
Experience in conceptualisation, solution definition and project management

Finance Analyst, Sales Support Resume Examples & Samples

Perform all functions relating to month end financial analysis, including Revenue Recognition efforts (insuring deal cycle is complete and follows accounting rules)
Prepare financial management reports for Senior Management and ensure the accuracy and integrity of financial results
Provide revenue analysis on customers and products, including adhoc analysis to influence business decisions
Account reconciliations and journal entries
Partner with internal teams to ensure accurate reporting of Revenues
Ability to multi-task and prioritize issues
Strong leadership and communication/presentation skills (English & French)
Knowledge of BI and SAP
Good understanding of revenue recognition principles and SOx processes

Analyst, Sales Compensation Support Resume Examples & Samples

Manages the compensation engine, and ensures that the tools that are supported from it are maintained
Modifies parameters as needed within the tool to ensure accurate reporting and analysis
Effectively communicates analysis and reporting to various levels of management
Works independently in own area of knowledge
Responsible for Payroll calculations as needed for CAR organization and management
Requires the ability to pull data from company financial and subscriber reporting systems (using SQL) and manipulate data for analysis
Prepare analysis with EXCEL (including some VB scripting Macro development Pivot Tables and advanced lookup functions)
As a result of reporting and analysis of detailed information be prepared to provide read-out and presentation of key findings for strategic initiatives
Benchmark sales channel performance with a focus on identifying best practices and areas of opportunity
Ability to manage sales territories, sales metrics, compensation, commission plans, and expense implications
Understands and applies various statistical concepts, research data, standards, and practices
Coordinates and participates in the generation of regular and special market research or trend reports to management

Senior Analyst, Sales Support Resume Examples & Samples

Work with the Commercial sales team to develop and maintain dashboards and excel tools relating to volume, market share, distribution and execution of trade programs
Build tools that allow field sales personnel to view results from high level regional view down to individual retail accounts
Troubleshoot and resolve issues with existing reports and reporting tools as needed
Work with Sales Reporting team to translate customer needs into actionable solutions
2+ years’ sales reporting and analysis experience and/or comparable relevant experience
Experienced in extracting and manipulating large datasets and spreadsheets, utilizing advanced Excel (including VBA), SAS and object oriented programming (Visual Basic, .NET)
Relational Database experience (MS SQL Server preferred) and SQL proficiency
Willing to learn and adapt to various technologies
Able to successfully prioritize and manage multiple critical projects simultaneously and complete them in a timely manner with extreme accuracy
Flexible work habits and ability to adapt to changing situations and work demands

Finance Analyst, Sales Support Resume Examples & Samples

Perform all functions relating to Sales Compensation
Assist with Forecasting and Budgeting of compensation expenses
Validation of all revenue compensation measures
Validation of all contract eligibility criteria and compensation elements of the Booking program (contracts, IVA, customer PO’s...)
Prepare compensation management reports for Senior Management and ensure the accuracy and integrity of financial results
Provide analysis on compensation results and costs including adhoc analysis to influence business decisions
Partner with internal teams to ensure accurate ruling and reporting
Minimum of 2 years of financial/accounting experience
Incremental Value Assessment (IVA) and/or contract reviews
Knowledge of goSee/EOM/SalesForce.com
Knowledge of BI, SAP & BPC
Good understanding of contracts, customer Po’s, revenue recognition principles and SOx processes
Flexible schedule during compensation payout

Analyst, Operations & Sales Support Resume Examples & Samples

Managing sales support group e-mail inquiries
Customer fuel quotes/ inquiries
After-the-fact quote requests
Submit welcome package to new customers and follow up
Fees update notifications to customers
Serve as backup operational support to the Helicopter business during peak season

Sales Support Pricing Analyst Resume Examples & Samples

Excellent attention to detail and data entry skills
Numerate and PC literate with strong Microsoft Excel skills
Ability to thrive under pressure in a busy environment
Fast learner with a “Can do” attitude
Methodical and organized in approach to all tasks
Good team player with the ability to work on own initiative as required
Ability to communicate confidently at all times with all colleagues, both internal and external and at all levels
Works in a customer focused manner to ensure internal customers receive an excellent service
Excellent time management and deadline oriented
Ability to work flexible hours to support multiple time zones
Previous experience is a fast moving, sales orientated company, ideally within technology
Salesforce knowledge
Have the right to live and work in the UK
Educated to Degree level standard and ideally have experience in a similar role

Analyst, Sales Support Resume Examples & Samples

Review customers' cost-per-flight-hour proposal requests to match with existing Bombardier offerings (Smart Parts Plus, Smart Parts Preferred, Smart Maintenance Plus, etc) or seek management approval to modify such offerings to suit
Generate pricing as a dollar per flight-hour rate for customers' coverage requests by analyzing historical spend data and projected maintenance requirements, seeking inputs from sources such as Bombardier service centers, Maintenance Programs, Parts Services and Component Programs and by relating such information with projected aircraft flight-hour utilization while meeting Bombardier's business requirements
Develop, manage and produce governance packages related to in-service sales revenue metrics
Support the in-service sales team in providing customer-related intel, metrics or trends
Recommend revisions to Bombardier cost-per-flight-hour pricing for all Business Aircraft models by analyzing parts usage and labor requirements against typical aircraft flight-hour utilization
Regularly update reference information used in your deliverables by maintaining frequent interaction with collaborative departments
Create, enhance and maintain business tools using MS Excel and ACCESS for continuous work improvement
Advise management of business issues potentially affecting in-service sales and provide recommendations
Analyze and report on market preferences and customer profiles related to Bombardier's in-service Smart Services programs
Act as team focal for salesforce.com projects
You have five (5) or more years of relevant experience in the aviation industry
University degree in an analytical field is an asset
You have strong analytical business skills - Ability to synthesize multiple data sets from various sources, notably SAP, Salesforce & Pivotal
You have advanced Microsoft Excel and ACCESS skills
You have strong aviation knowledge, particularly with regards to aircraft maintenance and other associated aircraft services
You are detail oriented and self-motivated
You have excellent interpersonal communication skills including ability to work with senior management
You have the ability to work well within a team
You are well organized and disciplined to meet deadlines
From time to time, on short notice, you will be required to contribute in order to meet key deadlines
Knowledge of Bombardier aircraft products and service network, understanding of aircraft maintenance expenses, experience in cost-per-flight-hour programs are assets
You are bilingual French and English, with excellent English oral and written communication skills
Ability to travel on an infrequent basis

Sales Coverage Support Analyst Resume Examples & Samples

A minimum of 3-5 years’ experience in Financial industry is preferred
Local SITE license required
Familiar with funds, fluent English in writing and verbal communication
Good communication and interpersonal skills to interact with colleagues and counter party
PC skills with advanced knowledge of MS office; Bloomberg skill is a plus
A pro-active, independent worker with good flexibility

Cib-sales Support Database Analyst Resume Examples & Samples

Maintaining the Global Proposal (RFP) database: inputting new and updated content, conducting periodic content reviews with content owners and performing ad hoc updates
Supporting the administration and maintenance of the global Sales Library, which includes client-facing and internal information on products, capabilities, locations and functional groups; this entails working closely with Subject Matter Experts from across the business
Providing support and training to users of the global repository; this can include basic user administration, technical trouble-shooting and educating users on processes and system features
Ensuring all database content adheres to style guide and formatting requirements
Logging and tracking work as required by team procedures
Proactively identifying potential process improvements and ways to increase the team’s efficiency
Being a team player: assisting fellow team members as needed, sharing information and ideas and contributing to maintaining a positive working environment for the team
The ability to manage multiple activities concurrently and prioritize workload to meet tight deadlines is critical to the role
Intermediate level Microsoft Office (Word, Excel, PowerPoint) skills
Rigorous attention to detail and focus on high quality
Strong interpersonal skills and the ability to communicate confidently with stakeholders (up to Executive Director) in various global locations
3-5 years in banking
Experience of writing and or proofreading/editing in a business context (e.g. reports, presentations, marketing materials, procedures etc.)
Working in a virtual team or partnering with team-members/stakeholders in other locations
Knowledge of cash & liquidity management (Treasury Services) products
Creating or maintaining proposal, presentation or marketing materials
Delivering training to internal or external stakeholders/clients, either face-to-face or remotely/via phone
College degree (BA or BS) required; preferably in banking, business management or marketing

Analyst, Sales Support & Analysis Resume Examples & Samples

Project manages system migrations and escalates any system outages
Evaluates technological needs and gaps; develops/owns technological infrastructure plans
Manages implementation of enhancements, application integration and mapping
Determine productivity and sales volume impact of policy, procedural and system changes
Evaluates sell-out levels and make proactive recommendations to maximize revenue from available inventory and in a manner that serves clients' needs
Works with and advises the Manager on weekly rate cards based on inventory skims
Assists with the training and mentoring of new and existing Product Support Analysts on all sales related procedures and paperwork requirements

New Sales Tool Support Analyst Resume Examples & Samples

Review compatibility and determine applicability to the Sales Tool. (15%)
Write rules within the Sales Tool to enable accurate selection of options (50%)
Maintain Footnote SharePoint Site to ensure accurate option compatibility for dealer review. (5%)
Assist dealers with the use of the Sales Tool to create quote specifications. (10%)
Provide back-up support to the Option Approval Request (OAR) Manager. (1%)
Graphical User Interface Skills strongly preferred
BS/BA degree in business administration or related field required
Fluency in Spanish or French a plus

Senior Analyst, WW Sales & Operations Support Resume Examples & Samples

Strong grasp of statistics, knowledge and experience building advanced regression models using SAS PROC MIXED
Strong knowledge of data mining and reduction algorithms including decision trees, probability networks, association rules, clustering, factor analysis and principal components analysis
SAS programming skills, including SAS/BASE, SAS/STAT, SAS/MACRO and SAS/SQL
Solid technical database knowledge (Oracle, Teradata) and experience optimizing SQL queries on large data
Passionately analytical and curious with strong out-of-the-box thinking
Able to develop and present conclusions based on analysis to senior executives
Outstanding written, verbal, and presentation skills
Excellent project management and consultative skills
Able to work effectively within an fast changing environment, tight deadlines, priority changes and multiple constituencies
Experience working in a sales and/or retail environment a plus
Experience in additional data analysis and visualization tools (R, Python, Tableau) a plus

Senior Analyst, Sales Support Resume Examples & Samples

Experience in sales, inside sales or operations within the computer/software/technology industry preferred. It would also be helpful to have background in order processing, revenue recognition issues, support agreements, etc
Independent, detail oriented worker, with time management & organization skills
Working experience with computers and application software, including: Windows, Outlook, Word, Excel, and PowerPoint
Working knowledge of Internet/intranet/web technologies
Experience with MS CRM preferred
Associates degree, BA or BS preferable with a technical or business concentration

Sales Rep Support Analyst Resume Examples & Samples

Provides OTRS Helpdesk coverage for the RNDC Sales Force Automation (“SFA”) applications (currently Inventiv’s PocketAdvantage software)
Provides assistance and guidance in troubleshooting problems with transmissions to the Alpha and the ASW operational systems related to functions of the RNDC SFA applications
Provides assistance and guidance in troubleshooting problems and supporting market TSAs for the field sales team’s hardware devices (laptops, tablets) that utilize the RNDC SFA software
Creates and leads training programs for market TSAs and Field Sales Teams related to SFA applications and technologies, with a focus on efficiency in the field
Develops and implements processes to identify, track, escalate, resolve, and report internal SFA customer problems
Assists in testing and evaluating updates and new releases of the RNDC SFA applications
Develops and updates documentation and training materials for the RNDC SFA applications as needed
Analyzes the technical performance and reliability of SFA-related products, systems, and services to ensure end-user customer satisfaction
MS Office Suite
Experience with RNDC’s transaction system a plus. (Alpha, ASW, Apollo)
Knowledge of Alpha and ASW and how they interact with the RNDC SFA application
Travel may be required with this position at approximately 10%

Sales Support Management Analyst Resume Examples & Samples

Prepares materials to communicate issue resolution for external customers
Coordinates non-exempt and Entry level team members by providing project management (e.g., coordinates day-to-day activities), mentoring, and coaching
Ensures resolution of order management issues for all product lines using specialized subject matter knowledge and analysis; serves as a subject matter expert to other departments on sales data management topics

Sales Tool Support Analyst Resume Examples & Samples

Maintain professional user interface of sales tool, such as pictures and descriptions for sales codes. (40%)
Write rules within the Sales Tool to enable accurate selection of options (15%)
Maintain databases required to support product introduction and changes. (5% )
Detailed testing of the Sales Tool Application. (10%)
Provide back-up support to the Dealer Sales Tool Operations Manager. (4%)
Ability to communicate clearly and concisely, in both written and oral forms, with Engineering, ITD and Program Management to define and present option attributes for dealer and customer understanding
Aptitude and desire to learn and quickly become proficient with the Prospector Sales toolset required
Requires SQL,Excel, Word, Access and PowerPoint skills at the medium to expert level
Working knowledge of sales options, bills of materials and compatibility and how they relate to the option release process required
Knowledge of OPS/COPICS, EASOP, Pro-E/Windchill and ECN process a plus
Flexibility to adjust to shifting priorities and work outside core business hours as needed

Client & Sales Support Group Analyst Resume Examples & Samples

Contract Execution: Execution of contracts: including arranging counter-signature, scan to Sales Force (SF) and return executed copy to client
Historical contract look-up - assists with locating copies of historical contracts, upload to SF where prudent
Implementations - process contracts & Implementations through to billing produce monthly spreadsheet detailing invoiced amounts per Implementation and ensuring bills are implemented correctly
Billing Queries: Assist with billing queries - research to ensure account is billing correctly, review contract, usage reports and invoices. Liaise with Account Manager (AM) to resolution
CRM activities- Assist Account Management with general administration tasks - this may take the form of completing speadsheets, editing SF, setting up new accounts in SF, producing reports
Resolution of billing queries- Assist with billing queries - research to ensure account is billing correctly, review contract, usage reports & invoices. Liaise with Account Management to resolution
Coordinate and prepare customer RFP’s, RFI’s & Due Diligence reports- Assist Sales / AM to allocate questions. Work with available resource / departments within the company to collate and responses for these documents, usually to very tight deadlines. Ensure the final document is delivered on time & presented in a professional manner
Implementations related to Account Retention - Migrations, Downgrades, File Changes, new services - Prepare & submit Implementations for Migrations, Downgrades, Terminations, Adjustments and file changes
Order Requests - submit Desktop OR’s via SF, these can be requests to add or remove services from client data feeds
Billing Orders - complete & submit billing order forms via SF. This involves transferring billing information from Implementation Forms onto the billing order; this order becomes the billing instruction and is submitted to the billing team who then issue the client invoice
Good experience of working in the financial services industry would be desirable bit not essential
Experience of client service and operational efficiency
Knowledge of financials and billing environments
Good knowledge of Microsoft Word, PowerPoint, Excel, Visio, Sales Force system