Asset Administrator Resume Samples

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L Swaniawski

Lorenza

Swaniawski

80126 Kris Underpass

Philadelphia

+1 (555) 233 8827

80126 Kris Underpass

Philadelphia

Phone

p +1 (555) 233 8827

Experience Experience

Detroit, MI

Asset Administrator

Detroit, MI

Kautzer Inc

Detroit, MI

Asset Administrator

Help maintain and develop Custom Fleet profile within the distributor/dealer/supplier networks
Provide asset management support to all rental locations in Hydratight Americas
Works with other teams (service desk, engineering, AD, Network, Server) to troubleshoot and resolve issues with data and imports
Develops reporting in MS Excel that includes re-allocating costs based on actual usage rates and spending; analyze and communicate results to management
Assists with telecom accounts including calling cards, conference cards, office lines, fax lines, manages the rates and payments
Provides troubleshooting for mobility device performance failures, communication and monitoring for our customers
Constantly driving better work practices

Chicago, IL

Asset Management Administrator

Chicago, IL

Davis-Feest

Chicago, IL

Asset Management Administrator

Work on special projects at the direction of the manager and supervisor
To support and develop the use of MI, including reporting and action plans for improvements and compliance
Works with the GIO Management team to ensure A4 is positioned properly to support enterprise geospatial efforts
Assist with the Management of stationery costs with agreed budget
Employee uses judgment and originality by interpreting data, planning the work and refining the methods and techniques being used
Record IT Assets, along with their attributes and movement, from procurement to the disposal, in the Configuration Management Data Base (CMDB)
Support the Process Co-Ordinator in the management of all courier stationery stock held in depots including the order and despatch of stationery stock process

present

New York, NY

IT Asset Management Administrator

New York, NY

Schroeder-Koch

present

New York, NY

IT Asset Management Administrator

present

Working knowledge of ITSM and ITIL frameworks with the focus on Service Asset and Configuration Management
Proven record in establishing IT asset management processes with supporting database(s) of record
Perform and report upon routine inventory audits and perform timely resolution to audit exceptions
Provides various management reports and dashboards measuring inventory, process efficiencies, and end user satisfaction
Evaluates portfolio of services provided by vendors and recommends strategies for efficient use of resources, cost optimization and value maximizing
Provides input during yearly budgeting process
Maintains schedules and manages license renewals

Education Education

Bachelor’s Degree in Related Field

Loyola University Chicago

Bachelor’s Degree in Related Field

Skills Skills

Excellent co-ordination skill that can demonstrate an ability to coordinate issues within a team business network environment
The ability to handle multiple tasks simultaneously, effectively prioritize tasks, and apply technical knowledge
Previous experience in dealing directly with clients is desirable as is a proven ability to resolve problems
An excellent and consistent eye for details
Ability to perform multi-tasking with efficiency
Excellent customer service attitude
Ability to communicate in English language
Ability to work effectively with all levels of end users and IT personnel
Good problem solving and analytical skills
Strong interpersonal, communication, time management and organizational skills

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15 Asset Administrator resume templates

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Digital Asset Administrator Resume Examples & Samples

Handles the upload of select digital marketing assets to digital platforms
Updates metadata of digital assets and occasionally the assets themselves on these platforms
Administers user access to digital marketing assets across platforms
Trains new users how to utilize digital platforms to access digital marketing materials
Assists with the development and implementation of digital asset distribution strategy
Supports the digital asset process for integrated marketing portals (e.g. MediaPass & CineHub)
Supports Int'l theatrical marketing personal in digital asset maintenance tasks
Administers account access updates and requests for digital platforms
Performs ad-hoc analysis of digital asset use and cost
Processes encodes created in house before posting to digital platforms
Administer/Create Help Desk ticket requests and documentation in support of digital platforms
Facilities the work order process for the request of encodes, transcodes and delivery

Asset Administrator Resume Examples & Samples

Acquire a good understanding of the work and responsibilities of each department being Customer Services/Sales and Operations
Be competent in all facets and capabilities of the purchasing department and provide effective team support
Be approachable and offer guidance for those internally and externally
Provide technical and other product knowledge assistance when required
Ensure processing of work orders, invoices and quote requests is completed in a accurate and timely manner
Always ensuring Custom Fleet and Customers achieve the best price and stock available
Help maintain and develop Custom Fleet profile within the distributor/dealer/supplier networks
Provide monthly updates to the Acquisitions Leader when required
Work in accordance with all GE policies and procedures, demonstrating high ethical standards consistent with the GE Spirit & Letter
Immediately escalate any potential compliance issues to Team Leader, Compliance, Legal, HR or through any Open Reporting channels
Ensure you adhere to all the Environment, Health & Safety (EHS) policies, procedures and responsibilities as detailed in the EHS Manual on the EHS Links site
Other related tasks as agreed
Ability to motivate team
Proven Fleet Management and leasing experience
Experience in negotiating and establishing relationships with suppliers
Relationship skills
Ability to prioritise workload
Constantly driving better work practices
The ability to problem solve and show empathy for those concerned
Some background understanding in asset purchasing processes

Asset Administrator Resume Examples & Samples

Assists in analyzing results to determine activity costs and comprehend how changes in the firm, organizational and/or service changes for operations will impact results
Develops reporting in MS Excel that includes re-allocating costs based on actual usage rates and spending; analyze and communicate results to management
Identifies any ongoing issues that affect operational costs and impacts on results
Handles requests for ad hoc reports or financial information and interacts with internal and external EY personnel to verify information
Partners and communicates with external contacts and internal personnel to resolve open issues
Manages the firms mobility program including rates, users and upgrades
Assists with telecom accounts including calling cards, conference cards, office lines, fax lines, manages the rates and payments
Partner and interact with 3rd party suppliers to resolve service and account issues, ensure supplier’s compliance to the contract terms and rates taking corrective action if required
Supports our internal Credit Card and Mobility programs, looks for continuous improvements and cost savings
Records, prepares for approval, verifies and files supplier invoices/purchase orders
Runs the Strategic Sourcing mailbox which is linked to Mobility, Telecom, Amex and IT
IT Support for EY Partners from a mobility perspective, overall understanding of BES and GOOD to help support technical questions and set up
Expense reporting and partnering with our expense team
Firm hardware support
Extensive communication with Senior Level Management supporting Partners and Directors daily with varying requests
Provides troubleshooting for mobility device performance failures, communication and monitoring for our customers
Postsecondary studies in business administration, project management, accounting, finance, or equivalent experience
Telecom experience and Mobility hardware knowledge
Strong communication skills and the ability to communicate with varying levels from Partner to Associate
3-5 years of progressive experience

IT Asset Management Administrator Resume Examples & Samples

1-5 years of related experience
High priority to customer satisfaction
Ability to adapt and work effectively with a variety of individuals or groups, in a variety of situations
Customer-facing abilities to be able to gain the confidence of the customer
Proficient in Windows 7, Mac OSX, and MS Office 2010, 2011 & 365

Asset Administrator Resume Examples & Samples

Perform asset management support activities in accordance with firm policy
Administer the repairs process. Conduct Asset Recovery/Disposal. Track the status of terminating and replacement
Process charges to business units for missing, lost, damaged or replacement assets. Review and validate invoices for payment. Resolve packing slip vs. PO discrepancies
Review asset management forms and records to ensure compliance with E&Y’s standards and guidelines
Perform various administrative duties such as: shipping and receiving; filing records; and inputting data to systems
Perform basic technical tasks, including: re-configuring machines for return to inventory; wiping drives; troubleshooting and bench-testing defective equipment to determine extent of damage; and coordinating repairs with staff and manufacturers
Facilitate the delivery of technology inventory, the receipt into inventory and the control of those assets. Track the movement of inventory assets, and process related accounting entries. Alert appropriate groups upon receipt of the product, and distribute to end users or Operations. Administer shell swaps in and out of inventory for the Area
Support and participate in, or oversee inventory management and control processes
Perform ad hoc reporting and analysis related to inventory levels and other asset management metrics
Strong analytical skills needed to identify issues with assets being repaired or to address inventory/count issues
Decision making ability is needed to determine quantities of assets to purchase and to prioritize daily tasks
Proficiency in spread sheeting and word processing
The ability to handle multiple tasks simultaneously, effectively prioritize tasks, and apply technical knowledge
Strong interpersonal, communication, time management and organizational skills
An excellent and consistent eye for details
Ability to communicate in English language
This role receives direct supervision for task assignment and does not supervise other positions

Senior Digital Asset Administrator Resume Examples & Samples

Perform asset-management tasks for all asset types (images, layouts, videos, etc.), such as preparing files for import, importing files, inputting metadata, and tracking asset usage, in all Meredith repositories. Includes facilitating asset delivery to/from our third-party service providers, as appropriate
Perform system testing for problem resolution and/or enhancement purposes
Provide legacy film scanning services, as requested by internal customers, and archive physical assets/materials
Assist in maintaining operation's accounting procedures, including daily tracking of jobs, schedule adherence, and time spent per job/piece of work
Strong attention to detail,
Ability to work well with people at all levels, and
Provide outstanding customer services to both internal and external stakeholders
Must be able to manage multiple projects simultaneously while working on under time constraints and pressure to meet changing deadlines

IT Asset Management Administrator Resume Examples & Samples

Creating and maintaining controls in the process by which technology assets are requested, purchased and delivered to the end user
Perform and report upon routine inventory audits and perform timely resolution to audit exceptions
Analysis and reconciliation of inventory, from purchasing activity to inventory levels, and end user delivery
Develop and maintain internal IT purchasing procedures
Maintaining product records in the ServiceNow Service Catalogue
Ensures optimization and accuracy of inventory levels, to ensure timely end user delivery and efficient inventory levels
Tracks supplier compliance to negotiated terms and delivery dates
Processes invoices to Accounts Payable
Manage and tracks dispute resolution process with suppliers
Investigate and Develop alternative sources of supply as necessary
Continuously improve and streamline purchasing programs, vendor interactions, and inventory control systems, and end user delivery
Provides various management reports and dashboards measuring inventory, process efficiencies, and end user satisfaction
Collaborate with help desk staff and other IT areas to execute responsibilities and projects

Asset Management Administrator Resume Examples & Samples

4+ years of asset management, inventory reconciliation or procurement experience
Experience in physical and/or software asset lifecycle management, or related procurement systems
Excellent people skills required
Excellent Excel skills required
Strong background in data analysis

IT Asset Management Administrator Resume Examples & Samples

Responsible for managing all hardware inventory locations as assigned. Ensures that hardware is properly stored and secured
Executes management of all hardware inventory based on the processes and polices as defined by the IT Hardware Asset Manager
Provides back up support to IT Procurement Analysts. Participates in vendor/customer/user meetings as required
Exercises leadership, ensuring the completion of assignments within defined time-lines, budget controls and quality standards. May orient, train and assist more junior level Analysts and/or support staff
Basic understanding of ITIL best practice fundamentals. Working knowledge of the procurement life-cycle and best practices
Detail oriented. Good verbal and written communication skills
Strong networking and ability to access industry research. Advanced ability to manage multiple tasks simultaneously and meet established deadlines. Knowledge of standard concepts, practices, and procedures used in the banking industry
Computer literate with proficiency in Microsoft Office. Thorough knowledge of flowcharting methods and reporting tools. Advanced ability to gather business and technology requirements
Strong knowledge of project management practices. Ability to work well with others, as well as independently
Ability to orient, train and assist more junior level Analysts. Ability to prioritize work and maintain productivity under deadlines
Ability to operate standard office equipment and/or equipment specific to assigned area. Ability to lift and carry 70 lbs. unassisted or assisting others (with or without) using mechanical equipment

Asset Management Administrator Resume Examples & Samples

Record IT Assets, along with their attributes and movement, from procurement to the disposal, in the Configuration Management Data Base (CMDB)
Manage assigned tasks and/or Service Requests, including incidents and change requests, which involve
Previous experience in IT Asset and Configuration Management function
Strong/advanced knowledge in Excel
Good knowledge of Microsoft Office suite
Working knowledge of BMC Remedy – ITSM; BMC-Service Desk Express
Knowledge of ITIL & Sharepoint would be an asset
IAITAMS Certification would be an asset
Financial and asset concepts (ie. Depreciation, fixed assets)

IT Asset Administrator Resume Examples & Samples

Physically receive and store new pieces of IT hardware as well as software
Keep an accurate inventory for all hardware and software
Process the return of lease end equipment to lessors
Deliver needed inventory to other departments and locations via shipping, internal delivery systems as well as hand delivering
Track the delivery and receipt of new and existing IT equipment
Document and refine IT equipment inventory

Fixed Asset Administrator Resume Examples & Samples

Capex accounting and administration – tagging of fixed assets, asset counts, maintenance of fixed asset register, variance reports, reconciliation schedules
Month-end journals preparation, uploading and posting
Assist financial accountants and financial managers with admin relating to procurement and special projects
Administration of telco circuits and analysis of supplier account variances
BCom degree with Accounting major or similar BTech Accounting or studying toward similar (final year)
At least 2 years’ experience in fixed assets accounting or financial controller within a corporate environment
Ability to work unsupervised or as a key member of a team – be able to work under pressure
Good knowledge of MS Excel
High numeric capability
Oracle experience will be an advantage
Proactive self starter, confident, energetic, detailed, good communicator

Asset Administrator Resume Examples & Samples

You will aim towards local asset profiles that are highly utilized and zero inter-organizational transfers
You will monitor market information (forecast and demand) to manage the local asset profile in 9 rental locations through systems and systemic reports to maximize the utilization of the equipment
Provide asset management support to all rental locations in Hydratight Americas
Coordinates cycle counting systems and efforts to assure accurate inventories are being kept in all locations
Associates degree or 5 plus years’ experience in a manufacturing environment in a production or inventory management related role
Track record of successfully working in a fast paced business environment
Self-starter and strong ability to work with very minimal supervision
Flexible approach to working hours and strong ability to work to tight dead lines
Production Planning/Scheduling experience in an operational environment
Proven experience navigating a complex matrix organization
Understanding of LEAN Manufacturing

Asset Management Administrator Resume Examples & Samples

Perform accurate and detailed processing of equipment returns authorizations in Oracle
Analyze cancellation requests to ensure that policies and procedures are being followed
Verify install base is updated to reflect equipment return status
Verify all contracts are terminated
Monitor and update Siebel (ACE CRM) cases and or activities
Communicate return instructions and documentation to customer
Prepare final invoice for order cancellation
Book and track carrier pick up for equipment returns
Ability to manage, manipulate and analyze data across various data across various systems including but not limited to Oracle, SAP, Atlas, SEKO, /FedEx and various carriers
Contact customers who have not returned equipment within the allotted time frame
Provide consistent and timely follow up on all issues
Recommend improvements relative to the overall returns process
Maintain a thorough knowledge of all Neopost USA products, company objectives, procedures and statement of policies
Attain KPI's set by management
Work on special projects at the direction of the manager and supervisor
Bachelor's degree or 2-5 years equivalent work experience
Strong proficiency with Internet, Windows-based PC with intermediate to advanced skills and understanding of and Microsoft Word and Excel, Oracle, JDE and Siebel (ACE CRM)
Candidate must have a proven ability to work independently, solve problems and maintain organized records
Strong interpersonal skills with the ability to work effectively with individuals at all levels
Demonstrated ability to work with people across different business areas and achieve results
Flexible team player with ability to function in a dynamic environment
Knowledge of Contracts and AS400 query system a plus
Communicative
Knowledgeable

IT Asset Management Administrator Resume Examples & Samples

Identifies, controls, records and reports on IT assets inclusive of licenses, warranties, maintenance, service level agreements, usage rights and counts, etc
Maintains schedules and manages license renewals
Monitors assets through lifecycle from acquisition to disposal
Provides input during yearly budgeting process
Evaluates portfolio of services provided by vendors and recommends strategies for efficient use of resources, cost optimization and value maximizing
Performs other related duties assigned as needed
Proven record in establishing IT asset management processes with supporting database(s) of record
Experience in management of IT assets through the entire lifecycle
Strong negotiation skills and attention to detail
Advanced skills in use of service management tools (e.g. ServiceNow)
Working knowledge of ITSM and ITIL frameworks with the focus on Service Asset and Configuration Management
Requires three years of experience in an IT asset management role, or an equivalent combination of education and experience
A Bachelor's degree in Computer Science, Mathematics, Information Systems, Business Administration or the equivalent combination of education, training or work experience

Asset Administrator Resume Examples & Samples

You will be in charge for the effective asset management
Period-related planning of Asset controlling indicators
Provide accurate and timely costs depreciation forecasting
Monitoring, controlling and updating of Assets Custody
Regular communication with all related stakeholders
Ensure compliance with regulations and guidelines
Develop and maintain robust internal control mechanism
Account management support

Asset Protection Administrator Resume Examples & Samples

Excellent Microsoft Office skills to complete reports and correspondence with Outlook email system
Ability to walk security patrol routes of at least 2 miles per day
Must be able to attend 8 week training in Monett MO
Must have at least 1 year of experience in a direct customer service related role
Monitors multiple corporate security systems including but not limited to intrusion, fire and BAS systems
Creates work orders for requests and tracks the work order to ensure a timely and accurate resolution
Responds to requests for access
May process daily, weekly, and monthly reports

Levi s Asset Protection Administrator Resume Examples & Samples

Minimum 3 years of retail service/environment and/or loss prevention experience
Experience with working on a computer
Proven ability to react with a sense of urgency

Asset Administrator Resume Examples & Samples

Provides assistance and technical expertise in property issues and coordinates property control activities to ensure continual accountability of government, associate contractor, or company assets in accordance with applicable government regulations or corporate policy
Maintains program property from womb to tomb
Conducts property assessments; provides guidance on government regulations pertaining to property accountability; and prepares periodic and special purpose reports
May lead property activities regarding Contract Closures and assist with Disposition of program assets to include bidsales, DAs, loss reporting, and DEMIL
Corresponds with DCMA Government Property Administrators, using a strong knowledge of FAR Property Clauses and performing asset inventories
Minimum of 6 years of Supply Chain, Logistics, or Asset Management
Experience in the Aerospace and/or Defense industry with government contracts, Physical Inventory, Records, Utilization, Disposition, Storage, Contractor Self-Assessment, Audits, and SCM
Experience with Microsoft Office Suite (Word, Excel, Access, Power point, etc.)
Experience making presentations (verbal and/or written) to key stakeholders
SAP (APEX/PRISM) Experience
Sound leadership, problem solving and critical thinking skills, ability to exercise independent judgment and manage complex tasks and projects
Six Sigma certification

Fixed Asset Administrator Resume Examples & Samples

Administer fixed asset records and associated General Ledger accounts
Ensure compliance with fixed asset policies and procedures for US GAAP and SOX
Record fixed asset acquisitions and dispositions and assign appropriate depreciation lives and methods to each asset
Prepare monthly fixed asset reports and reconciliations
Prepare annual US Census Surveys
Apply appropriate Sales and Use Tax related to each fixed asset invoice
3-5 years of experience in fixed assets with a large publicly held company preferred
Advanced computer skills including MS Excel required
Fixed Asset software experience with automated processes required

Asset Management Administrator Resume Examples & Samples

Experience with equipment/inventory management in telecommunications industry
Experience with item administration in telecommunications industry
Experience with network equipment procurement in telecommunications industry
Familiarity with supply chain principles
Familiarity with PeopleSoft (v9.1 is a plus)

Asset Management Administrator Resume Examples & Samples

At least 5 years experience in Information Technology in a similar role
Experience with Asset Management systems
Understanding of Software Inventory tools, such as SCCM, Blade Logic, McAfee or similar

Asset Management Administrator Resume Examples & Samples

Provide awareness and training of ANG GIO concepts and GIO geospatial enterprise architecture guidelines to A4 clients and/or related entities
Serve as the primary Geospatial technical support point of contact for the A4 functional (map development, data integration, data collection)
Assist A4 with data standards, QA/QC
Works with the GIO Management team to ensure A4 is positioned properly to support enterprise geospatial efforts
Ensure A4 meets all ANG GeoBase requirements in relation to creating & maintaining geospatial data and assists in the development of program policies and guidance as well as various training materials and program documentation
Present formal publications, communications, plans, deliverables, and other work products to Leadership
Promote the benefits of the ANG GeoBase program
3 year in geospatial technologies implementation & development; 2 of the years must have managed geospatial projects
Applied knowledge of relevant industry and government standards such as SDSFIE and FGDC metadata standards is highly desired
Proven verbal and written communications skills required
Experience with Oracle and Sequel database management desired
Experience authoring data management plans, QA/QC plans, geospatial technologies needs analysis, strategic plans, and/or implementation plans is a plus
Classroom teaching and or training experience as an instructor desired
Employee resolves complex and intricate issues, researches trends and patterns, develops new methods and criteria and proposes new policies and practices

Asset Administrator Resume Examples & Samples

Excellent co-ordination skill that can demonstrate an ability to coordinate issues within a team business network environment
Previous experience in dealing directly with clients is desirable as is a proven ability to resolve problems
Good communication skills in both spoken and written English is preferable
Ability to perform multi-tasking with efficiency
Possess attitude of customer service oriented and be helpful with passion of the work

Asset Administrator Resume Examples & Samples

Responsible for the collection of past due accounts by telephone and letters in accordance with FDCPA
Responsible for gathering information from mortgagors pertaining to reasons for delinquencies, including financial analysis of their income, monthly obligations, dependents and any other information which would enable collections to make necessary decisions to help cure the delinquency
Responsible for providing counseling to delinquent borrowers and developing formal workout plans such as repayment plan agreements, forbearance plans and loan modifications to cure delinquency on loans
Counsel mortgagors on alternative programs (when workout plans are not viable options) that can be used to avoid foreclosure, such as Deed-in-Lieu and Pre-foreclosure Short Sales
Coordinates workout plans with foreclosure department, ensuring the correct legal process is followed for each respective state to maintain maximum efficiency
Work closely with clients on strategy campaigns
Order door knocker, skip trace and BPOs when applicable
Ability to work various shifts ranging between the hours of 8:00 AM and 10:00 PM Mon - Sun
Excellent communication skills and ability to meet professional standards and goals of company
Prior collection counseling/default experience preferred
Minimum of 6 months of work experience in mortgage collections
Working computer knowledge, Microsoft- Excel and Word
Good Problem Solving Skillsa

Administrator for Asset Protection Resume Examples & Samples

To attend Division meetings representing the interest of the specific department or agency for each project and report information from these meetings to a superior
Provide administrative assistance to Project Manager when needed
Assist in the assembly of construction contract documents
To perform the submission and tracking of construction documents for the permitting process to all required governing agencies
Assemble reports, visual aids and presentations for the purposes of projects and Division initiatives
Well versed in the computer applications including: Microsoft Office Suite (including MS Project), Adobe Acrobat, AutoCAD, Google SketchUP, AIA Contract Documents, and other relevant construction project management software; the ability to understand the agency budget and to perform related fiscal functions; the ability to deal effectively with superiors, subordinates, vendors, and contractors; the ability to assist in the formulation of agency policy and programs; the ability to inspect the work and/or work products of engineers, architects and private contractors engaged in building construction and/or property management functions; the ability to manage activities of the agency, as required; the ability to prepare clear and concise oral and written reports; and related capacities and abilities

Asset Management Administrator Resume Examples & Samples

Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
Experience with software asset management
Must be committed to incorporating security into all decisions and daily job responsibilities
Experience with interacting with end users for software requests
Advanced knowledge of Excel features including but not limited to pivot tables and Vlookups
Effective communication skills verbal & written
Good analytical and problem solving skills
Ability to research software products, licensing and vulnerabilities; interpret and process software licensing terminology and vendor compliance agreements as well as other software reference manuals or procedure documents
Flexible and adaptable with the ability to work on multiple assignments
Strong interpersonal skills for interaction with company personnel, support staff, customers and external vendors
Thorough working knowledge of the Microsoft Office Product suite
Demonstrated customer service support ethic and focus to deliver the highest, most consistent level of customer service to our customers

Asset Administrator Resume Examples & Samples

2+ year’s experience with Hardware or Software Asset management
Bachelor’s Degree or equivalent business experience
ITIL Foundations certified or in depth understanding of Asset Management processes and lifecycle
Must have strong working knowledge of Microsoft Office suite of tools (Excel, Access and Word) and text files
Must be able to demonstrate strong analysis skills in previous assignments
Must be able to work with large data files, query and compare data
Proficient business communication skills
Proven ability to analyze high volumes of data while ensuring accuracy and compliance to standards
Solid understanding of: Asset Manager and Microsoft Excel
Working knowledge of HP Asset Manager application is preferred
Working knowledge of HP Asset Manager scripts is helpful

Asset Administrator Resume Examples & Samples

Acts as Single Point of Contact for account for all hardware and software assets from procurement through disposal
Develops relationships with customer, connecting with key business stakeholders and internal account office
Liaise between customers and cross functional teams to ensure the timely and successful delivery of our solutions
Proactively engages the customer throughout the week, every week, for continuous service improvement efforts and feedback
Responds daily to customer queries for information, instructions, updates and requests in a timely manner
Researches and develops work level instructions, process flows, and any required customer facing documentation
Produces and presents reporting to customer and internal teams as scheduled or upon request
Works with other teams (service desk, engineering, AD, Network, Server) to troubleshoot and resolve issues with data and imports
Liaise with Global Infrastructure Services, Finance, and Procurement to process purchase orders, invoices, and cost allocations hardware and software both internally and with customer
Monitors and performs data integrity checks as required or requested by customer and provides detailed analysis on root cause and reports corrections as required
Directs team members on process/procedures to maintain data integrity
Makes recommendations to solutions team for automation and cost savings opportunities
Initiates software asset management conversations with the customer
Handles confidential Microsoft EA/ Adobe ETLA and other contractual agreements. Uses such agreements to configure license tool and advise customer of compliance across their estate. Advises customer on compliance issues/potential audit risks/contractual obligations for software both under agreement and commercial software
Works closely with customer, procurement team, and represents customer with vendors to ensure software entitlements purchased and PO’s reflect the software required. Monitor installations to ensure entitlements are mapped to correct applications based on EULA
Directs the loading of purchase orders and asset tracking records into a licensing system
Converts purchase activity into accurate license entitlements based on contracts/EULA
Full knowledge of License EULA’s for commercially available licenses
Tracks, monitors and updates software asset records to ensure compliance with vendor contracts
Generates and presents Hardware metrics and Software License Position reports
Examines and analyzes software contracts and summarize terms for client review
Maintains and updates the contract repository for assigned software vendors and contracts
Reviews industry or product releases that impact licensing requirements, structures, metrics, and models
Updates license configurations as required based on research
Provides consultation with software product managers regarding processes and procedures related to software procurement, new products, agreements, renewals, and amendments
Research, recommend and implement cost saving initiatives to customer on licenses or license configurations
Analyze license position and communicate risks to client so that appropriate action can be taken
5-8 years of Software IT Asset Management experience, including both server and desktop
SAM Accreditation
Knowledge of software models, metrics, and asset management best practices for server and desktop license entitlements
Proven ability to review and understand software licensing documents and contracts
Licensing knowledge and product use rights knowledge

IT Asset Administrator Resume Examples & Samples

Acts as Global ITAM Service Point of Contact for the account team to provide support for Server IT Asset Management
Provide data input to the Product Heat Map, EOL Product Refresh Reporting, EOL Product Refresh Processes and EOL Data Quality utilizing the Atos FlexNet solution
Develops relationships with account team, connecting with key stakeholders and account resources
Liaise between account team and cross functional teams to ensure the timely and successful delivery of reports
Proactively engages the account team throughout the week, every week, for continuous service improvement efforts and feedback
Respond to daily account team queries for information, instructions, updates and requests in a timely manner
Produces and presents reporting to account team as scheduled or upon request
Monitors and performs data integrity checks as required or requested by account team and provides detailed analysis on root cause and reports corrections as required
Resolves or coordinates and reports resolution of all action items
A Bachelor's degree in Business Administration, management information systems, computer science, or other related field required
5+ years of experience using Flexera’s FlexNet solution
Advanced OneNote and Excel (Macro) skills
Technology basic skills regarding system platforms (Wintel & MAC)

Asset Management Administrator Resume Examples & Samples

Responsible for the analysis of the HHT usage reports to identify HHT under usage and support the retrieval of units that are not being used to full capacity
Build strong collaborative relationships with field operations to help drive the plan and support the requirements for assets
Deliver a controlled and informative suite of reports that identify HHT usage/ under usage to support field manager retrieval actions
To support and develop the use of MI, including reporting and action plans for improvements and compliance
Support the Process Co-Ordinator in the management of all courier stationery stock held in depots including the order and despatch of stationery stock process
Assist with the Management of stationery costs with agreed budget
Support the investigation of the Service Provider complaints process, escalations and collation of final responses
Knowledge of operational processes and practices, particularly Courier operations
Excellent communication and listening skills with an ability to negotiate and influence at all levels
Excellent analytical skills and numeracy
Excellent focus and an ability to see the wood for the trees (Divergent thinking skills)
Experience of cross functional working and building collaborative relationships
Proven ability to build business knowledge and translate into working processes and procedures
Working knowledge of systems used within Hermes, particularly Pulse
Must be able to work on own initiative in a fast paced environment
Multi - tasking
PC Literate with a working knowledge of Microsoft office
Understanding of the Courier self-employed status and contracts
Good communicator who is able to influence/ convince at all levels