Device Administrator Resume Samples

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A Zemlak

Autumn

Zemlak

161 Celia Prairie

New York

+1 (555) 590 9351

161 Celia Prairie

New York

Phone

p +1 (555) 590 9351

Experience Experience

Detroit, MI

Device Administrator

Detroit, MI

Rolfson-Schaden

Detroit, MI

Device Administrator

Performs hardware and software maintenance, such as upgrades, moving systems, and documenting changes
Supports a broad range of devices including scanners, monitors, various telecommunications systems and smart room technology
Leverages internal and external resources and tools to deliver problem identification and resolution
Provides technical services to internal clients by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, telecom and network systems
Delivers client satisfaction through high levels of support and issue resolution
Installs, configures, and upgrades end-user desktop and laptop software
Serves as the onsite point of contact for issue resolution and triage for supported technologies

Houston, TX

Mobile Device Administrator

Houston, TX

Kunde-Fritsch

Houston, TX

Mobile Device Administrator

Adhering and enforcing existing security and software deployment policies and best practices
Providing advanced troubleshooting and application problem solving related to the use of Mobile Devices
Maintenance and communication of existing, new, and evolving mobility practices, knowledgebase articles and documentation
Provides onsite support to the local area’s for troubleshooting and testing new IOS
Identifying and implementing process improvements
Administering and maintaining the AirWatch Installation and configuration
Testing and evaluation of various new mobile devices against enterprise email and MDM systems

present

New York, NY

End User Device Administrator

New York, NY

Rutherford LLC

present

New York, NY

End User Device Administrator

present

Performs telecom moves, adds and changes (MAC work) for end users
Follows Cerner policies, upholds professional standards, and performs all work in a manner respectful of others
Assist in projects and work efforts as assigned
Works in accordance with corporate and organizational security policies and procedures
Performs hardware and software maintenance, such as upgrades, virus scans, moving systems, and documenting changes
Performs telecom moves, adds and changes for end users
Identify, correct or escalate problems related to various types of phones, network, security and A/V systems

Education Education

Bachelor’s Degree in Creativity

Illinois State University

Bachelor’s Degree in Creativity

Skills Skills

Ability to document issues and resolutions using excellent written communication skills, use excellent verbal skills to communicate effectively with other employees and maintain positive working relationships; use logical reasoning; follow basic instructions, remain cheerful and calm when dealing with customers on the phone or in person
Some ability to: document procedures used in computer programs; some ability to organize and plan work effectively; some ability to analyze information technology problems in a logical fashion; some ability to read and comprehend technical material
Demonstrated ability to troubleshoot basic workstation network connectivity issues (DHCP, DNS, Subnet, Gateway)
Ability to learn and apply new skills and concepts quickly
Ability to troubleshoot devices and communicate effectively with end users for prolonged period
Ability to work on, prioritize and actively own multiple projects simultaneously
Good communication skills, both written and verbal
Demonstrated ability to work independently or within a team environment
Demonstrated ability to troubleshoot configuration issues, resolve spyware/virus/malware problems, repair registry issues and resolve OS patching problems
Attention to detail

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7 Device Administrator resume templates

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Mobile Device Administrator Resume Examples & Samples

Administration of Mobile Device Management (MDM) systems and other mobile infrastructure systems (Airwatch, BES5, BES10, EIS, ACC, EAS)
Serves as the key technical contact between IT analysts and the Messaging Mobility team for MDM
Maintenance and communication of existing, new, and evolving mobility practices, knowledgebase articles and documentation
Operational support for general rollout of MDM management system
Distribution of enterprise applications for various device platforms
Ensures mobile implementations are in line with privacy, legal, security policies, and corporate standards
Testing and evaluation of various new mobile devices against enterprise email and MDM systems
Microsoft Exchange & Active Directory administration and support
Identifying and implementing process improvements
Plans and coordinates maintenance and upgrades of MDM and other mobile infrastructure systems
Resolves escalations from the IT Service Desk and other IT support teams
Keeps abreast of mobile and messaging technologies and enhancements
Bachelor's Degree in Computer Science, Computer Engineering, MIS, or equivalent experience
5 years of progressive experience working in a medium to large IT environment
2 years’ experience with technical troubleshooting and hands-on experience with iOS, Android, Windows, and Blackberry mobile devices in an enterprise setting
2 years’ experience with a MDM tool. (Experience with AirWatch is preferred)
Knowledge and experience with management of BYOD/employee-owned devices and technologies
Strong knowledge in Blackberry Enterprise Server 5 and 10
Strong knowledge in Microsoft Exchange, Exchange ActiveSync, and Active Directory management
Exceptional writing skills, including documenting solution architectures, support information
Industry recognized certifications and memberships (MCSE, MSCTS, etc...) a plus
Positive attitude, team work orientation

Mobile Device Administrator Resume Examples & Samples

Continually review mobile device management evolution and ensure that compliance objectives are met
Embrace sound understanding of lifecycle of platforms, and align upgrades and enhancements to ensure security, and utility of mobile devices
Provide guidance on what platform feature set matches a customers expectations or work styles
Team player and can work with cross functional teams to ensure stability of all supported platforms
Abilities to execute sound judgment in the administration of the various platforms
Exceed customer support expectations by providing exceptional mobile services
Candidate should have a working knowledge of emerging mobile device management solutions which include (but are not limited to): GOOD for Enterprise (GFE), Good Dynamics, and AirWatch for IOS devices
Associates Degree in Technical Field and/or job-related Certifications
On-the-job experience of 2-4+ years
Knowledge and capabilities of keeping the platforms compliant with corporate standards while working with Information Security and Risk partners
Abilities to work directly with Desktop Computing & Support and others cross functional teams in the maintenance of the various delivery channel platforms
Ability to effectively communicate with all levels of staff including customers to deliver expectations and features of the technology stacks
Ability to capture new technology concepts and demonstrate effective communication around them with written or verbal channels
Strong communications skills in both written and verbal forms and have the ability work with peer teams

Mobile Device Administrator Resume Examples & Samples

Bachelor's Degree in related field or equivalent work experience
3-5 years of experience supporting, implementing and configuring mobile technologies in a diverse enterprise environment
Experience with Mobile Device Management solutions
Project Management and System Integration skills
Leadership and customer service skills
Prior experience with Air Watch
Knowledge of Cisco Call Manager & Unified Communications Manager, including applications such as Unity Connection, Unified Presence and/or Jabber
Basic knowledge and experience with Cisco routers and switches, data center infrastructure and cabling, VoIP and Wireless solutions

Mobile Device Administrator Resume Examples & Samples

2+ years of Mobile Device Management/Administration using MobileIron (MDM)
2+ years of Windows-Based Systems Administration
2+ years of Production Support of Desktops/Laptops and IOS Devices
General Networking, and understanding of DHCP, DNS and Routing protocols a MUST
Prior role supporting IOS/MDM in a large Retail environment a plus
Performing regular schedule maintenance and tasks, including documenting procedures, DR Recovery and Planning, and enforcing the proper security roles to the environment
Adhering and enforcing existing security and software deployment policies and best practices
Providing advanced troubleshooting and application problem solving related to the use of Mobile Devices
2+ years of Project Management/Time management/Task management related skills related to projects surrounding Mobile Device Deployments to Corporate users and Retail Store Locations
Experience with Devices that come from Apple “DEP Enabled” a must

Mobile Device Administrator Resume Examples & Samples

Determines the strategy surrounding mobile device management
Acts as the company’s SME surrounding mobile device technologies
Performs Level 2 or higher support for all mobile devices
Implements and maintains the mobile devices inventory
Manages/maintains/optimizes the Mobile Device Management (MDM) solution
Meets with IT staff and end-users to gather business and system requirements
Manages OS and application upgrades
Manages, tests, and provisions mobile applications, profiles, and policies
Assists with wireless carrier inquiries, plan changes, service support, etc
Investigates and implements further mobility functionalities and improvements
May work on other projects or assignments, as needed
Experience managing mobile devices for medium-large business is required
Experience with Mobile Device Management solutions is required
Expert Knowledge and ability to support IOS is required
Experience with managing and deploying in-house IOS apps is highly preferred
Experience with IOS APP development is a plus
IOS and or ANDROID certification is highly preferred
Bachelor’s degree in Computer Science, Technical related field or equivalent work experience
At least 3 – 5 years industry experience in an area of Information Systems
Experience in a Retail environment a plus

Atak Mobile Device Administrator Resume Examples & Samples

MS Windows 7 Operating System or later
Linux / Android OS experience
Microsoft Office / Outlook 2010 or later
Proficient in configuration and management of mobile devices, such as tablets and phones (Android)
Experience with Mobile Device Management (MDM) platforms for device updates, inventory, and reporting
DoD 8570 compliant
Good communications skills; shows tact, effective listening skills and follow through
Detail oriented and organized and can document and update processes and procedures
Solid troubleshooting skills to isolate and resolve application compatibility issues
Interested in new mobile methodologies and technologies
CompTIA Security + and Net + Certifications or equivalent required

Mobile Device Administrator Resume Examples & Samples

Plan, develop, install, configure, supports and optimize Mobile
Device Infrastructure and create security and device management policies to reduce risk for Mobile Device Infrastructure
Assist end users with questions, problems, and requests with their OS and other mobile connectivity needs

End User Device Administrator Resume Examples & Samples

Ensures that all phases of desktop and/or telecom support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved
Delivers client satisfaction through high levels of support and issue resolution
Accountable for communicating and working with the client to resolve key issues
1 + year experience utilizing and supporting virtual environments, SCCM, Active Directory and Citrix mobile solutions a plus
1+ year experience with troubleshooting Workstation on Wheels and Zebra printers
Ability to troubleshoot devices and communicate effectively with end users for prolonged periods
Must reside in, commute to or be willing to relocate to the Silver Spring, MD area

Device Administrator Resume Examples & Samples

Provides technical services to internal clients by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, telecom and network systems
Supports a broad range of devices including scanners, monitors, various telecommunications systems and smart room technology
Leverages internal and external resources and tools to deliver problem identification and resolution
Performs hardware and software maintenance, such as upgrades, virus scans, moving systems, and documenting changes
Demonstrated capability of working independently as well as part of a team
Demonstrated proficiency with Microsoft Windows Desktop operating systems
Demonstrated ability to troubleshoot configuration issues, resolve spyware/virus/malware problems, repair registry issues and resolve OS patching problems
Demonstrated use of Windows command line tools to troubleshoot connectivity and login issues
Demonstrated ability to troubleshoot basic workstation network connectivity issues (DHCP, DNS, Subnet, Gateway)
Experience working with desktop imaging and encryption solutions
Associate’s degree or technical certifications
Must be able to travel up to 5%
Position requires being on-site at Winona Health Services in Winona, MN
1+ years of experience in a healthcare environment
1 year of hands-on experience supporting Personal Computers, Laptops and peripheral hardware

Device Administrator Resume Examples & Samples

Ability to relocate based on organizational needs
Must live in or willing to relocate to the Upstate New York area
Associates Degree (or equivalent work experience)
Experience with working on Dell Laptops and desktops
Experience with Apple products IE IPADS, laptops and desktops
Skills with Windows 7 and 8.1 and 10

Mobile Device Administrator Resume Examples & Samples

Responsible for tracking and distribution of device inventory through a 3rd party portal
Works with the applications team to test and troubleshoot new application releases within the Omni Channel team
Provides onsite support to the local area’s for troubleshooting and testing new IOS
Develops written policies and procedures for managing device configuration, enterprise configuration management, operation management and mobile device management technologies
Prioritize and execute tasks in a time-sensitive environment

Device Administrator Resume Examples & Samples

Ability to document issues and resolutions using excellent written communication skills, use excellent verbal skills to communicate effectively with other employees and maintain positive working relationships; use logical reasoning; follow basic instructions, remain cheerful and calm when dealing with customers on the phone or in person
Some ability to: document procedures used in computer programs; some ability to organize and plan work effectively; some ability to analyze information technology problems in a logical fashion; some ability to read and comprehend technical material
Must be live in or willing to relocate to the Kansas City metro area
Knowledge of Microsoft operating systems, file structures, file accessing techniques, and general computer capabilities

End User Device Administrator Resume Examples & Samples

Understands personal role in safeguarding corporate and client assets. Takes appropriate action to prevent and report any compromises of security within scope of role
Demonstrated ability to work within a team environment
Ability to work on a flexible schedule and overtime and/or irregular hours when needed
Must be live in or willing to relocate to the Montgomery, AL area
Associates degree or equivalent work experience
At least 1 year of troubleshooting experience on both software and hardware
IT Certifications preferred
Experience with end-user device support, telecommunications and healthcare environment
Experience with Microsoft Active Directory

End User Device Administrator Resume Examples & Samples

Demonstrated ability to work with diverse groups and difficult clients
Good communication skills; written and verbal
Shift hours
Bachelor's degree or equivalent experience in an information technology environment
Core hours are 8am-5pm but this role may requires 12 hour shifts, including nights and weekends, based upon business need
Must live in or be willing to relocate to the Columbia, MO area

End User Device Administrator Resume Examples & Samples

Plan, configure, test, and install end-user devices throughout all Nanticoke Health Services campuses
Plan, design, document and implement cleanup of telecommunication centers throughout Nanticoke Health Services
Identify, correct or escalate problems related to various types of phones, network, security and A/V systems
Coordinate replacement and return of defective wireless phones and related equipment
Verifies service by testing equipment, circuits, and alarms
Create detailed and user friendly documentation on the setup, process and troubleshooting of hardware and software related to all assigned projects and supported systems
Demonstrates responsibility and accountability for own professional practice. Knows and adheres to Nanticoke Health Services policies and procedures, performing in a professional and ethical manner at all times
Other responsibilities as assigned
Actively pursuing a B.S. Degree in a technical field (information technology, cyber security, networking) from an accredited 4-year College
Minimum cumulative 2.8GPA (on a 4.0 scale)
Ability to start work on or about 16 May 2016 and completing the internship on or about 19 August 2016
Desktop computer installation and repair, basic computer networking skills, Microsoft Windows and Microsoft Office applications

Mobile Device Administrator Resume Examples & Samples

Knowledge of Apple devices
Understanding of iOS and Apple store
Excellent interpersonal/public relations skills
Ability to analyze data as needed
Good presentation skills and written communication
Knowledge of sales and different departments within Swire Coca-Cola
Detail oriented and highly motivated

Device Administrator Resume Examples & Samples

Performs telecom moves for end users
Performs hardware and software maintenance, such as upgrades, moving systems, and documenting changes
Must be live in or willing to relocate to the Springfield, MO area

Device Administrator Resume Examples & Samples

Professional client relationship skills
Demonstrated ability to work independently or within a team environment
Ability to troubleshoot devices and communicate effectively with end users for prolonged period
1+ year of experience with Microsoft solutions (Office suite and operating systems)
Must reside in, commute to or be willing to relocate to the Lowell, MA area
Experience utilizing and supporting virtual environments, SCCM, Active Directory and Citrix mobile solutions a plus

End User Device Administrator Resume Examples & Samples

Provides technical services to internal clients by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and network systems
Supports a broad range of devices including scanners, monitors, and various end user devices
Working with other infrastructure teams such as application, network, and security, as well as 3rd Party vendors to provide full troubleshooting coverage for various user issues
Must live in or be willing to relocate to the Naples, FL area
Experience with end-user device support, telecommunications and troubleshooting in a healthcare environment
A+ Certification, Experience with iOS and iPad configurations
Interest in Healthcare IT

Mobile Device Administrator Resume Examples & Samples

Installation/Configuration/Administration of Mobile Device Applications
Experience with other MDM solutions (BlackBerry Enterprise Server, Good For Enterprise, AirWatch)
Experience with Apple Deployment Programs – Device Enrolment Program (DEP)
High level understanding of mobility terminology/ and technology

End User Device Administrator Resume Examples & Samples

Support and maintain Desktop and peripheral equipment for the healthcare institution
Deploy, fix and support PC, Laptops, Tablets, Wireless Devices, Printers, and various other IT related devices
Research and provide sound technical solutions and recommendations to meet the healthcare’s business needs
Follow set procedures to replace /or place appropriate service calls to have equipment repaired or software issues resolved
Fix configuration problems, missing icons, spyware/virus/malware issues, registry problems, OS patching problems
Use applications such as Dameware, RDP, Citrix and terminal services to remotely connect to Windows desktops
Use Windows command line tools to troubleshoot connectivity and login issues
Appropriately escalate unresolvable issues to 3rd level remote or on site
Diagnose problems with applications and clients running locally on desktop (such as office productivity), and network connectivity problems to applications, shares, or Internet-based resources for the device
Add/remove programs from install shares, and repair malfunctioning apps or modules
Resolve problems with Microsoft Office, and other industry standard productivity tools
Support the Networking and Server team as needed
Assist in projects and work efforts as assigned
Track/update problems, requests and projects in Helpdesk software
Participate in Cerner technology calls
Microsoft Windows Desktop operating systems knowledge
Application problem solving or system failures knowledge
Hardware/peripheral knowledge with ability to troubleshoot and resolve problems
A positive attitude and a sense of urgency; self-motivated
Ability to secure and encrypt mobile devices
Ability to develop/provide input to all required project documentation
Excellent and demonstrated customer service and communication skills
Proficiency in problem solving, strong interpersonal, time management
Ability to perform on-call duties in a rotation
Ability to lift up to 50lbs
Ability to travel between sites within approximately 25 mile radius from the main location
Must reside in or be willing to relocate to the Weirton, WV area
Associate’s Degree or equivalent experience with certifications
2 years of hands-on experience supporting Personal Computers, Laptops and peripheral hardware in large network environment

Mobile Device Administrator Resume Examples & Samples

3+ years Proven experience pushing applications and support using AirWatch Console
Plan, develop, install, configure, supports and optimize Mobile Device Infrastructure
Implement and create security and device management policies to reduce risk for Mobile Device Infrastructure
Assist end users with questions, problems, and requests with their OS and other mobile connectivity needs
Reports on status of development, quality, operations and system performance
Perform daily monitoring reports for mobility systems
Collaborates with project team and on structuring Global Mobile Device Support
Assist with review of Risk Assessments for new or existing systems and workflow in the Mobile Device environment
Participate in Mobile Device Management program, including system administrative tasks, workflow implementation, and system support
Complete Special MDM Projects as assigned
Conduct App Signing/App Testing/App Assignment for Enterprise MDM Environment
Create / Update Support Documentation and Procedures and provide training to customers
Manage Certificate / Device Enrollment / Volume Purchase Program portal

Mobile Device Administrator Resume Examples & Samples

End user support and consultation
Managing special projects; ex: deployment of 800 tablet devices
Continuous process improvement; ex: cost savings analyses
Staying abreast of technology changes within the mobile workspace
Provide 3rd level troubleshooting for mobile users and devices. Escalate issues to vendors as needed
Create instructions for 1st/2nd level support teams
Test new application features and provide feedback to global team. Manage any merger or acquisition requirements in the MDM

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