Banking Sales Resume Samples
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Banking Sales Resume Samples
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GB
G Bashirian
Gisselle
Bashirian
697 Emmanuelle Parks
Boston
MA
+1 (555) 962 9430
697 Emmanuelle Parks
Boston
MA
Phone
p
+1 (555) 962 9430
Experience
Experience
Phoenix, AZ
Business Banking Sales & Service Prof
Phoenix, AZ
Ankunding, Luettgen and Collins
Phoenix, AZ
Business Banking Sales & Service Prof
- Thorough knowledge of deposit, loan and investment systems, report generation and information gathering
- Prepares documents for management review and reporting. This may include new product proposals, sales presentations, new business reports, customer performance and relationship maintenance reports. Assist with setting up and training new SSP’s and Business Banking RM’s
- Provides assistance to Senior Department Managers with special projects
- Assist in performance of complex administrative activities, which may include regulatory reviews, account distributions, preparation of loan documents and underwriting requests, account exception clearing, and ensuring customer relationships are in compliance through various measures of review and tracking. Assist RM with portfolio maintenance
- Interacts daily with internal and external contacts to ensure that all account activity such as account opening and closing, payments to and from customers, and requests from customers are processed timely; loan advances, deposits, distributions, wire transfers, loan bookings, DDA transfers and receipts are processed timely
- Interacts with customers, managers, attorneys and accountants via telephone, written communications, or meetings regarding problem resolution and/or account maintenance; serves as liaison between operational and support areas, customer, and area in-market personnel; performs research and communicates resolution of problem to customer; resolves questions and problems presented by customers concerning transactions in their accounts and day to day operational issues. Coordinate with customers to ensure accurate customer prepared reporting
- Responsible for coordinating the functional training of officers and staff on systems utilized in Business Banking. Assists in establishing and recommending code set adjustments, authorizations and system changes. Understands all aspects of relevant systems utilized within the Department, including procedures for internal control of source data and associated documents
Dallas, TX
Head of Business Banking Sales
Dallas, TX
Trantow, Gleason and Heidenreich
Dallas, TX
Head of Business Banking Sales
- Execute a wide range of Business Banking initiatives
- Inspire and lead a geographically disperse team across a 11 state footprint with business targets of revenue of 0-25M and a branch network of over 1200
- Ensure all sales tools such as sales force automation and lead generation processes are executed effectively
- Partner across the enterprise to ensure shared best practices, participation in enterprise wide projects and build meaningful and effective relationships within and outside of Business Banking
- Develop productive relationships with internal and external partners
- Develop a leadership and coaching culture to ensure succession, continued advancement, and a drive of constant development of those at all levels of the sales force
- Create a culture of exceptional focus on the customer
present
Houston, TX
Dir Business Banking Sales
Houston, TX
Dicki-Beahan
present
Houston, TX
Dir Business Banking Sales
present
- Provides BBO on-boarding and training programs. Ensure a strong-focus on prospecting training and tools for the BBOs
- Works with Business Banking Officers on appeals, overrides, and pricing exceptions within the lending process
- Manage and provide leadership to the Business Banking Area Managers to include small business deposits, lending and fee income products and services
- Day to day Direct Sales Management of Business Banking Officers to achieve business lending, deposit & Fee Income goals to include activity and pipeline management
- Conduct systematic “results-oriented” coaching evaluations with each direct report covering sales and service results utilizing my performance navigator results
- Collaborates with Small Business National Sales Manager to support, train, and implement all product promotions and campaigns for your market. Promotes teamwork between all staff members and coordinates activities with strategic partners and branch management
- Vast knowledge of individual and corporate financial statements and the key elements used to make credit decisions
Education
Education
Bachelor’s Degree in Finance
Bachelor’s Degree in Finance
University of Florida
Bachelor’s Degree in Finance
Skills
Skills
- Extensive knowledge and experience of business banking credit
- Experience of leading a department through significant change (i.e. business model change, culture change, acquisition/merger)
- A dynamic problem solver with a proven track record of leading the improvement of consumer, and relevant commercial financial products and services as well as customer service, a key differentiator of success in the hyper-competitive financial services marketplace
- A proven track record at demonstrating this through previous hands-on experience and leadership will separate this individual from others
- The ability to pinpoint how money is made within a Business Banking organization by leveraging the holistic capabilities and resources of the greater company is the hallmark of success for this senior position
- 15-20+ Business Banking leadership experience
- Proven and consistent sales performance in growth of revenue while driving efficiencies over a period of time
- Proven success in managing sales routines and leveraging sales force automation and reporting
- Success at people leadership with proven development of future leaders, progression, and improvement within the function
- Possess a thorough understanding of how to increase revenue, profitability, and efficiency within the geographical region with the right mix and breadth of aggressive leadership
15 Banking Sales resume templates
Read our complete resume writing guides
1
Cib-transaction Banking Sales Analyst Resume Examples & Samples
- Acting as back-up in the relationship management of existing clients
- Supporting the implementation of new client solutions and following up client queries
- Appropriate collaboration with Client Service, Operations, Product, Technology, Risk, Credit, Legal and other areas to optimize product and service delivery to client
- Supports sales managers in client onboarding activities including but not limited to client due diligence in accordance with J.P. Morgan’s internal guidelines in AML and KYCs, accurate recording pricing and billing structures and efficient implementation process
- Assist to organize and coordinate client events and communication to promote and strengthen J.P. Morgan’s franchise
- 1 year work experience in Financial Services industry (Treasury Services preferred)
- You will be able to discuss your experience in a front office environment, where you have had to deal with Client requests/enquiries
- Experience in Proposal & Presentation management/ P&L analysis/Risk Management/ Middle office function preferred
2
Business Banking Sales Assistant Resume Examples & Samples
- Handle and respond to customer informational requests and keep respective Relationship Managers informed when appropriate
- Prepare and process documents, such as new accounts, fund transfers, etc
- Complete account and product documentation along with maintaining customer account records
- May perform basic service transactions such as address changes, check orders, issue/activate ATM cards, accept loan payments, give account balances, and perform stop payments
- Offer assistance to clients who call for or drop by to see their Relationship Manager
- Assist department and Relationship Managers in development of cross-selling and other sales activities and opportunities
- Assist Relationship Manager with deposit account openings as well as loan requests
- Communicate with Loan Center during underwriting, doc prep and loan closing
- Review reports for cross-sell and expansion opportunities
3
Business Banking Sales Manager Resume Examples & Samples
- 6 - 8 years sales experience, preferably in the Banking industry
- 6-8 years management experience, preferably in a Financial Institution
- Formal credit training is preferred
- Ability to analyze financial statements and cash flow analysis
- Demonstrated personal computer skills required
- Effective communication skills is required
- Demonstrated consultative sales skills
- Self starter, works independently
- Goal Oriented
4
Business Banking Sales Manager Resume Examples & Samples
- Bachelor's degree preferred in Business, Finance or Accounting
- 3 - 4 years sales experience, preferably in the Banking industry
- 3-5 years management experience, preferably in a Financial Institution
5
Consumer Banking Sales Manager Resume Examples & Samples
- Knowledgeable of Customer Service and Sales in a high volume contact center
- Demonstrates aptitude for problem solving, analytics, and reporting
- Demonstrates ability to manage time and meet deadlines ¿ works under general supervision
- Demonstrates ability to work proactively & collaboratively in a team environment
- Demonstrates ability to partner with multiple lines of business to achieve common goal
- Knowledge of banking products, systems, policies/procedures and regulations
- Knowledge or ability to gain proficiency in Microsoft office products, contact center applications
- Strong knowledge of Microsoft Office suite
- Networking skills
- Ability to effectively manage multiple priorities simultaneously
- Demonstrated skill of people development
6
Mobile Banking Sales Resume Examples & Samples
- You will be enthusiastic, motivated and driven to succeed, and confident in dealing with current and prospective customers face to face, in a variety of settings
- You will have a minimum of 12 months experience in Retail Banking, and be confident in selling retail banking products
- You will provide a high quality customer centric service to customers, delivering outstanding sales performance and customer loyalty
- You will be APA or ideally QFA qualified, and have a full clean driving licence
7
Banking Sales Analyst Resume Examples & Samples
- Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers
- Identifies and interprets trends and patterns in datasets to construct recommendations for strategic/tactical sales plans
- Builds dashboards and reporting to tracking sales performance of 24-person sales team, sales events and/or programs, and subsets of Advisors engaged in sales-driven pilots and campaigns
- Creation of informed target lead lists for banking sales campaigns, based on historical data analysis
- Engage with both internal and external banking product areas to understand product goals and translate to needed field activity to exceed targets
- Collaborate closely with the banking analytics team on reporting automation initiatives
- Own the analytics and recommendations for the national sales force coverage strategy
- Create and manage the field engagement project plan
- Identify what is working in the field and quantify the impact of the sales force
- LI-Recruiter
8
Senior Business Banking Sales Specialist Resume Examples & Samples
- Up-sell additional Cash Management Online (CMO) functionality migrated clients
- Sell CMO for Small Business offer to targeted SB clients
- Partner with Small Business sales channel to drive incremental sales from branch referrals
- Evolve into a virtual RM role with expanded sales responsibilities including: Additional business banking services
- Basic credit facilities
- Trade finance products
- To provide an exceptional experience for new and existing clients by identifying their needs through the utilization of CIBC Financial tools
- Required to meet weekly sales and service targets
- Responsible for proactively initiating phone calls with clients to discuss their needs and to offer financial solutions
- Accountable for accurately capturing and validating clients’ financial information, ensuring all documentation is completed in accordance with CIBC policies and procedures
- Ensure that all internal dealings and dealings with clients reflect the standards prescribed by CIBC policies and procedures, including: Anti-money laundering, Reputational and Legal Risk, Code of Conduct, Risk Management, etc
- Ensure ongoing personal development, remaining current on changing technology as well as maintaining high levels of fluency with internal product and processes
9
Ipb-banking Sales Incentive Administration Analyst Resume Examples & Samples
- Degree in Technology preferred
- At least 4 years' of working experience in banking sector or related field
- Strong analytical skill and eye for detail
- Independent, versatile and able to perform under pressure
- Strong working knowledge of database and programming skills in MS Access, SAS, VBA, SQL, Excel
- Knowledge on banking products such as Deposits, Equity, Mutual Funds, Fixed Income Securities and Insurance is a must
- Must be familiar with advanced testing techniques to verify completeness and accuracy of data processing
10
Transactional Banking Sales Manager Resume Examples & Samples
- Using this to assist in the formulation of key banking solutions and new product requirements using deep product skills in the team and collaboration across all working capital related products i.e. Physical Cash, Point of Sale (POS), Trade, Liquidity Management and delivering this through targeted campaigns into the appropriate client base and/or industry sector
- Make recommendations in the formulation of new innovative means of client engagement and identification of new product requirements and revenue streams
- Proactively research to create target client lists for new business in conjunction with the Coverage Banking teams
- Provide continuous product training to the Coverage Bankers which will increase the awareness and therefore sales effectiveness of the Transactional Banking suite of products
- Develop and maintain links with other Barclays businesses and product areas to maximise cross selling opportunities
- Make recommendations on product development and design of marketing and sales materials founded on an understanding of client needs
- Understand and comply with all applicable governance, compliance, risk policies and procedures
- Thorough understanding of relevant, up-to-date technical knowledge in own field and across the broader Transactional Banking offering. Broad and deep Transactional Banking expertise to support being the face of Transactional Banking to clients
11
Dir Business Banking Sales Resume Examples & Samples
- 4-6 years of portfolio management experience, and 5-10 years of banking or financial services experience
- Of 5 years Direct Sales Management leading a team of 10 or more employees with proven results and ability to manage across multiple states/cities
- Demonstrated ability to provide group leadership to a team of ten or more
- Excellent understanding of small business products including deposit, credit and cash management services
- Preferred formal business credit training & underwriting knowledge
- SBA processes and procedures knowledge
- Working knowledge of Microsoft Office desktop applications
- Ability to travel as the job requires, occasionally overnight
12
Analyst, Transaction Banking Sales Resume Examples & Samples
- Assistance with customer and industry research
- Assess working capital profiles of clients and identify improvements
- Financial calculation/modelling of proposed solutions
- Support Account Management, BDM and Analysis functions across Cash and Trade sales
- Regular contribution to Account planning exercises
- Inputs into portfolio strategy, data mining and/or analysis and pitch support
- Experience in financial analysis with a background in accounting/auditing/corporate finance/financial markets
- An understanding of Working Capital Management, WACC, and related financial theory
- A tertiary qualification in a business (preferably finance) or related discipline is required
- Post graduate qualifications such as CA, CFA or MBA highly regarded
- Excellent analytical skills with the ability to think laterally and the flexibility to work in an environment of constant change
- Experience in administering, maintaining and monitoring ‘well managed’ compliance and audit requirements
- Ability to identify ways to strengthen the Transaction Banking Brand for stakeholders and clients through insights and reporting and ability to deal with client needs autonomously
- Strong communication skills in order to manage client and stakeholder expectations and excellent professional presence and exceptional presentation skills
- Client facing experience an advantage
- Experience in dealing with a variety of customers in diverse industries
- Strong industry and economic research background
- Developed experience in Microsoft Excel based analysis (e.g. advanced formulas, modelling)
13
Wholesale Banking Sales Rep Resume Examples & Samples
- Proven sales ability in commercial banking or related financial services industry
- Strong credit and commercial lending skills
- Excellent presentation, interpersonal, verbal and written communication skills
- Demonstrated negotiation and sales strategy implementation skills
- Ability and motivation to work independently as well as part of a team
- Ability to work and excel in an unstructured environment
14
Transaction Banking Sales Resume Examples & Samples
- 5-7 years of sales experience within the Financial/Banking Industry
- 3+ years of experience in Transaction Banking (TB) product sales. Additional experience at a large corporate is preferred
- Broad knowledge of TB products and solutions in Cash (payments, collections, liquidity and channel solution), Trade (shot-term trade – LCs, open account products, Guarantees, Supply Chain Management) and transactional FX services
- Basic understanding of working capital solutions, corporate treasury management practices and advisory services and credit risk exposure
- Knowledge of regulatory policies and procedures
- Ability to manage deal coordination across regions / branches and departments
- Hands-on and positive work attitude. Able to navigate internal processes
- Strong computer skills including Excel, Word and PowerPoint to support online banking activities for corporate activities
- Good organizational and analytical skills
- Japanese language skills a plus
- Demonstrated ability to build and lead teams in multi-cultural environments
- Ability to work with staff of all levels
- Eligible to work in the US
15
Transaction Banking Sales Manager Resume Examples & Samples
- Degree holder, preferable in Banking and Finance
- More than 06 years of working experience in banking and/ or treasury function
- Relevant professional certification
16
Small Business Banking Sales Manager Resume Examples & Samples
- 5+ years of experience in sales management of a highly successful team
- 5+ years of sales experience in business banking or retail banking
- 3+ years of strong facilitation/presentation skills
- Candidate must have exceptional influencing skills, strategic thinking and strong leadership skills
- Effective Coach the Coach skills as well as direct coaching, leadership skills, influencing, facilitation/training, knowledge of business banking & retail reporting and systems, sales process, customer experience, computer skills i.e. Excel, Powerpoint
17
Manager, Transaction Banking Sales Resume Examples & Samples
- Deliver against sales and revenue targets for existing customers and identify and target new sales opportunities
- Develop and execute sales opportunities and while maintaining a focus on risk and credit quality
- Provide holistic working capital solutions incorporating both Trade, and Payment and Cash Management (PCM) requirements
- Engage TB counterparts across the region to leverage our presence in other markets
- Assist Head of Transaction Banking in the development of strategies and plans to access broader market opportunities Transaction Banking Solutions
- Develop market-leading transaction banking and e-channel solutions for existing and target customers as required
- Contribute to client Account Plans to maximize Transaction Banking share of wallet
- Being conversant with Compliance Obligations, notably Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF) and Know Your Customer (KYC) policies
- Promote and develop e-Channel solution for customers
- Attend networking functions to actively promote the ANZ Royal brand in the local business community
- Qualifications in a related financial services stream is preferred
- Strong track record in growth sales environment
- Understanding of trade regulations and rules (e.g. UCP600, URDG758, etc.) and Transaction Banking products
- Understanding of working capital, accounts payables and receivables solutions
- Strong commitment, sound communication and interpersonal skills in English and Khmer (Chinese language skills an added advantage)
- Local knowledge and experience is highly desirable
- Strong customer services skills
- Proven ability to lead projects
18
Branch Banking Sales Assistant Resume Examples & Samples
- Manage administrative task for the Head of Branch Banking including scheduling calendar, retrieving and responding to email and voice mail messages while maintaining confidentiality
- Prepare memos, letters, presentations and reports
- Develop and maintain sales reporting by collecting and analyzing information
- Create and organize agendas for department and leadership meetings and other ad hoc meetings as needed
- Prepare slide presentations for departmental meetings and internal/external clients presentations
- Attend meetings when required to ensure appropriate notes are taken and distributed
- Organize and coordinate special branch and client functions as needed
- Assist other Retail functional areas on special projects
- Minimum of 6 years of administrative and/or sales support experience
- High School diploma required; BA preferred
- Excellent organizational, prioritization and implementation skills required
- Strong computer skills with advanced proficiency in Excel, Access, Word, and Power Point
- Proven data analysis experience
- Database or report writer experience preferred
- Positions requires the need to travel to other FMB locations for meetings and events
19
Small Business Banking Sales Manager Resume Examples & Samples
- Exercises strong decision making abilities & problem solving skills
- Proven sales ability along with the ability to translate that skill to others by in-person & phone coaching
- Knowledge of business credit, including policies
- Extensive Sales management and coaching/training skills
- Knowledge of risk management principles in direct sales of business banking products with proven record of success
20
Business Banking Sales Consultant Resume Examples & Samples
- Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others
- Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty
- Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner
- Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers
21
Treasury Management & Municipal Banking Sales Manager Resume Examples & Samples
- Supervises, coordinates, coaches, mentors and counsels staff activities to ensure achievement of assigned goals and objectives. Responsible for staff retention, performance, and developmental coaching
- Schedules and conducts departmental sales calls and sales meetings with their team and participates in joint sales call with the TM Sales Consultants
- Provides feedback to TM Operations and Support as well as other business managers to remove obstacles or make improvements to products and procedures
- Monitors industry trends and benchmark provides feedback to business managers to ensure best practices are used and products are offered
- Periodically assigned to committees with other internal partners to determine best practices and procedures
- Work closely with local sales force to identify prospective business opportunities
- Assist in planning and implementation of sales efforts within assigned regions
- Be available to make face to face calls on customers and prospects throughout the region
- Coordinate problem resolution with customer and bank relationship and service teams
- Be knowledgeable of industry, competitor and bank treasury management products
- Be able to analyze current and potential customers’ banking needs and recommend suitable treasury management solutions
- Maintains accurate employee records for the purpose of attendance and job performance ratings
- In depth knowledge of treasury management products
- Ability to analyze current and potential customer’ banking needs and to recommend appropriate treasury management solutions
- Must be able to drive sales through creative coaching and calling techniques
- Must be able to demonstrate leadership, planning and managerial abilities
- Must have proficient verbal and written communication skills
- Bachelor’s degree with major in Sales, Marketing, Management, Finance or Accounting and/or equivalent amount of experience and training
- Four years of direct experience in treasury management sales is required
- Three years supervisory or management experience is required
- Commercial and Municipal sales experience is preferred
22
Head of Business Banking Sales Resume Examples & Samples
- Develop, execute and drive sales strategy to ensure top performance while focusing on the voice of the customer (VOC) needs (leading sales performance in each segment)
- Increase revenue, drive efficiency, anticipate market shifts and changes and respond accordingly
- Execute short and long term business line and cross business line strategies to drive increased productivity and revenue growth
- Anticipate market trends, company requirements, customer needs, and other things that could impact the business and adjust accordingly
- Lead, coach and hold all managers and sales colleagues accountable to execute on Business Banking’s sales process
- Ensure all sales tools such as sales force automation and lead generation processes are executed effectively
- Execute a wide range of Business Banking initiatives
- Inspire and lead a geographically disperse team across a 11 state footprint with business targets of revenue of 0-25M and a branch network of over 1200
- Develop a leadership and coaching culture to ensure succession, continued advancement, and a drive of constant development of those at all levels of the sales force
- Create a culture of exceptional focus on the customer
- The leader will be held accountable to achieve high levels of customer engagement and peer bank leading customer satisfaction scores recognized benchmark surveys
- Lead people through change; create followership, customer focus, team and partner collaboration and accountability
- Develop productive relationships with internal and external partners
- Partner across the enterprise to ensure shared best practices, participation in enterprise wide projects and build meaningful and effective relationships within and outside of Business Banking
- Ensure the sales function mitigates risk while ensuring business needs are met
- Accountable for the successful execution of Citizens Bank’s Business Banking growth strategy - this includes driving revenue and margin growth while keeping a trained eye on talent acquisition and talent development
- Accountable for surfacing new business opportunities in the market while expanding existing relationships
- The head of sales is expected to understand (or have the ability to quickly get up to speed on) the Bank’s footprint, the major competitors in the market, the typical business product set sold, industry trends and best practices
- Possess a thorough understanding of how to increase revenue, profitability, and efficiency within the geographical region with the right mix and breadth of aggressive leadership
- 15-20+ Business Banking leadership experience
- A dynamic problem solver with a proven track record of leading the improvement of consumer, and relevant commercial financial products and services as well as customer service, a key differentiator of success in the hyper-competitive financial services marketplace
- A proven track record at demonstrating this through previous hands-on experience and leadership will separate this individual from others
- The ability to pinpoint how money is made within a Business Banking organization by leveraging the holistic capabilities and resources of the greater company is the hallmark of success for this senior position
- Must possess the right amount of leadership vision, confidence, charisma and political savvy to bring credibility and energy to one of the bank’s largest growth engines
- Progressive sales leadership roles, preferably in Business Banking
- Experience of leading a department through significant change (i.e. business model change, culture change, acquisition/merger)
- Proven and consistent sales performance in growth of revenue while driving efficiencies over a period of time
- Proven success in managing sales routines and leveraging sales force automation and reporting
- Success at people leadership with proven development of future leaders, progression, and improvement within the function
- Extensive knowledge and experience of business banking credit
23
Banking Sales Specialist Resume Examples & Samples
- Product Program related
- Good understanding of CPB
- Advanced MS based software knowledge particularly Powerpoint and EXCEL
- Any qualification relevant to the role
24
Business Banking Sales & Service Prof Resume Examples & Samples
- Interacts with clients, managers, attorneys and accountants via telephone, written communications, or meetings regarding problem resolution and/or account maintenance; serves as liaison between operational and support areas and customer; performs research and communicates resolution of problem to customer; resolves questions and problems presented by clients concerning transactions in their accounts and day to day operational issues
- Provides direct technical support for officers and management in administration and management of accounts, including monitoring daily balances; complex credits; indentifying, reconciling and depositing income and principal to accounts, preparing complex disbursements from accounts, researching cost basis and providing other technical accounting assistance to officer and management; funding assets into and distributing assets from accounts; assisting administrator in preparing an filing documents with courts, governmental and regulatory agencies, other duties as assigned
- Provides assistance to Senior Department Managers with special projects
- Performs basic clerical needs; composes, initiates and reviews correspondence and memoranda; drafts and types letters, complete complex forms. Compiles and coordinates the production of presentation reports, meeting materials and management reports
- Responsible for coordinating the functional training of officers and staff on systems utilized in Business Banking. Assists in establishing and recommending code set adjustments, authorizations and system changes. Understands all aspects of relevant systems utilized within the Department, including procedures for internal control of source data and associated documents
- Advanced PC and software application skills; includes the Microsoft Office Suite
- Excellent understanding of bank operating practices and procedures, including all IT systems in use
- Extensive knowledge of credit and banking law
- Advanced interpersonal, verbal and written communication skills
- Advanced organization skills; ability to handle multiple tasks simultaneously in a competent and professional manner
- Ability to working with data/information requiring a high degree of confidentiality and complexity
25
Business Banking Sales & Service Prof Resume Examples & Samples
- Interacts with customers, managers, attorneys and accountants via telephone, written communications, or meetings regarding problem resolution and/or account maintenance; serves as liaison between operational and support areas, customer, and area in-market personnel; performs research and communicates resolution of problem to customer; resolves questions and problems presented by customers concerning transactions in their accounts and day to day operational issues. Coordinate with customers to ensure accurate customer prepared reporting
- Interacts daily with internal and external contacts to ensure that all account activity such as account opening and closing, payments to and from customers, and requests from customers are processed timely; loan advances, deposits, distributions, wire transfers, loan bookings, DDA transfers and receipts are processed timely
- Assist in performance of complex administrative activities, which may include regulatory reviews, account distributions, preparation of loan documents and underwriting requests, account exception clearing, and ensuring customer relationships are in compliance through various measures of review and tracking. Assist RM with portfolio maintenance
- Assist Business Banking Relationship Managers in developing new lending and depository business with existing and prospective customers including preparation of advance presentation packages for bank product presentations and in-market focused sales campaigns. Work to increase customers’ utilization of product features such as auto debit and online banking. Prospect identification research through Salesforce and internet search engines
- Prepares documents for management review and reporting. This may include new product proposals, sales presentations, new business reports, customer performance and relationship maintenance reports. Assist with setting up and training new SSP’s and Business Banking RM’s
- Thorough knowledge and understanding of lending practices and policies, loan documentation and collateral regulations and requirements
- Thorough knowledge of deposit, loan and investment systems, report generation and information gathering
- Excellent customer relation skills focused on delivering superior service quality
- Excellent PC skills including spreadsheet and word processing applications, and proprietary applications