Business Process Management Resume Samples

4.5 (128 votes) for Business Process Management Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the business process management job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
AR
A Raynor
Annalise
Raynor
33920 Irwin Harbors
San Francisco
CA
+1 (555) 904 9382
33920 Irwin Harbors
San Francisco
CA
Phone
p +1 (555) 904 9382
Experience Experience
Dallas, TX
Business Process Management
Dallas, TX
Dietrich LLC
Dallas, TX
Business Process Management
  • Understands and applies various quality processes and process frameworks and Provides training to associates on quality processes
  • Working on transactional cross functional process improvement efforts
  • Mentoring of team members
  • Creating FMEAs, RACI Charts, Control Charts, Process Maps, SIPOCs, Fish Bone Diagrams, etc
  • Leading a diverse group towards resolution when faced with ambiguous situations
  • Communicating effectively across multiple levels (Executive Sponsors to team members)
  • Facilitating large work sessions to gather information about current and future state processes
San Francisco, CA
Business Process Management Developer
San Francisco, CA
Swift, Hills and Rice
San Francisco, CA
Business Process Management Developer
  • Working with Project Managers to identify and manage risks, issues and opportunities for the system/s, including the development of contingency plans
  • Provide project estimates to Scrum Masters / Project Managers regarding the development effort for BPM projects you are working on
  • Working closely with external & internal service providers and maintain consistent standards and quality assurance
  • Participate in the evaluation of emerging technologies, and the development of proof-of-concepts to inform extensions to the Emory BPM platform
  • Design, develop, test, implement, and maintain BPM component solutions in a Pega Systems-based solution environment
  • Develop processes and data mappings
  • Ensuring accurate and timely resolution of problems, applying structured development and implementation techniques
present
Dallas, TX
Business Process Management Co-op
Dallas, TX
Gutmann-Batz
present
Dallas, TX
Business Process Management Co-op
present
  • Exposure: An inside look into the day-to-day operations of an organization at the cutting edge of media and technology
  • Fun: Continuously develop relationships with fellow interns through social activities, community building, and networking
  • Support the Exec. Director, Business Process Management in developing and executing the strategic vision for MOD and related Business Services processes
  • Participate in governance activities related to the MOD program, including the MOD golden configuration, offer code management, and billing process/data standardization
  • Participates in MOD launches, ensuring that Business Services issues are resolved and that changes are implemented successfully
  • Attends meetings with business partners In MOD Governance and Steering discussions in order to understand business strategies, challenges, and risks
  • Provide data analytics to drive continuous risk management / monitoring to ensure adherence to company financial policies
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Temple University
Bachelor’s Degree in Computer Science
Skills Skills
  • Excellent interpersonal skills and strong emotional intelligence
  • Solid written and verbal communication skills and able to articulate the technically complex to be understood by both technical and non technical personnel
  • Excellent BPM development ability
  • Ability to learn new development tools and concepts quickly
  • Solid understanding of Data transformation, Troubleshooting
  • Demonstrated knowledge of object oriented development principles such as Inheritance, Polymorphism and encapsulation
  • Problem solving skills, with the ability to seek out and find alternate solutions
  • Able to work large project teams with other team members located onsite and offsite
  • Willing to write detailed documentation and adhere to standards/change mgmt policies
  • 1+ years of professional, technical experience in a developer role
Create a Resume in Minutes

15 Business Process Management resume templates

1

Business Process Management Specialist Resume Examples & Samples

  • Work closely with the ABMgr/DOCM Account Lead in driving the DOCM and RM process and service
  • Support the ABMgr/ DOCM Implementation Lead team in implementing the DOCM & RM process as part of the Account
  • University degree in e.g. Business Administration, Computer Science, Public Administration, Marketing, etc
  • At least 2 years of experience in administration and co-ordination within an international environment and customer
  • Excellent communication skills to all levels of management
  • Ability to work effectively in diverse, foreign, multi-cultural and virtual environments
  • Ability to cope with peak workloads, short deadlines, and significant pressure
  • Experience in working on customer engagements within the Outsourcing arena would be an advantage
  • Ability to work independently; developed sense of personal integrity; self-driven and motivated
  • Rapid learner
  • Adaptable, Agreeable, Open-minded
  • Good presentation, communication, interpersonal and consulting skills
  • Expedient, Organized, Punctual
  • Result-oriented
  • Creative in coming up with alternative solutions and imposing those as appropriate
  • Ability to escalate
  • Demonstrated knowledge of HTML and CSS is a must
  • Affinity towards an object oriented programming language is an advantage
  • Advanced SharePoint and SharePoint Designer knowledge is a plus
  • Web application development experience will be considered an advantage
  • Willingness to introduce innovation and creativity
  • Keen on exploring and getting to know in details the functionalities of software applications and tools
  • Proficient MS Office knowledge (Word, Excel, Access, Power Point, Outlook, Visio, MS Project, MS InfoPath)
2

Senior Business Process Management Analyst Resume Examples & Samples

  • Work with process owners to identify process specific application needs
  • Gather specific business requirements
  • Develop approach to deliver the identified business needs
  • Develop applications to meet the specifications of the process need
  • Support the BPM system to deliver results when needed
  • Analyzes business requirements to develop functional and non-functional system requirements
  • Develop approach to deliver agreed upon business requirements
  • Aids analysis and design activities based on SOA paradigm
  • Works closely with CME Group information technology teams to integrate the BPM system with other existing platforms
  • Develops BPM applications and integrates to production platform using Java and web technologies
  • Works as a member of the BPM team, and coordinates with all team members to address customer requests
  • Responsible for the development activities using BPM, including Java/J2EE/DB application development
  • Corrects program errors, prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls
  • Experience with Appian Process Modeling, Smart Services, Rules and Tempo event services, strongly preferred
  • Extensive experience in using BPM to integrate with databases and web services
  • Ability to learn and implement Java frameworks like Spring, Hibernate and develop Webservice/RESTful services
  • Experience in Web technologies like AJAX, JavaScript/JSON/JQuery, HTML/CSS, Java portlets, preferred
  • Experience in Java development and framework, such as Eclipse, JUnit, Maven/Ant and SVN, preferred
  • Ability to interact with various departments to successfully collect needed information to complete analysis efforts
  • Proactive in identifying risks and proposing solutions
  • Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projectsAbility to manage multiple efforts concurrently
  • BPM process modeling, rules engines, event services, database design, and web services
  • Web technologies such as AJAX, JavaScript/JSON/JQuery, HTML/CSS, Java portlets
  • Java/J2EE/SQL applications development and Java framework experience such as, Eclipse, JUnit, Maven/Ant and SVN
  • Microsoft Office Suite, Confluence, JIRA
  • Technology related bachelor’s degree, or degree in business
  • 3years of BPM implementation experience
  • Appian certified developer, strongly preferred
3

Csfc Core Team Global Business Process Management & Crisis Management Lead Resume Examples & Samples

  • Lead and synchronize all CSFC engagements with regulators, auditors, continuity of business experts, risk assessors, and programmatic authorities worldwide
  • Ensure process control manuals are developed to enable repeatable business processes for all CSFC team members located in Warren, NJ; Irving, TX, Budapest, Hungary; and, Singapore
  • Ensure that CSFC crisis management processes and procedures, deliberate response and recovery plans, and other Citi cyber related exercises can be successfully implemented by all CSFC sites globally
  • Act as a CSFC crisis management leader in the absence of the CSFC Director or other IPD leadership
  • Supervise the production and completion of the CSFC Cyber Fusion Trackers and ensure metrics are created to ensure the CSFC can demonstrate an intelligence led approach at Citi
  • Triage, process, analyze, and disseminate alerts, reports, and briefings created by the CSFC trackers
  • Prepare written reports and give presentations to internal and external customers
  • Provide cyber threat analysis to support to CSFC analytic efforts
  • Liaison with external partners to build greater situational awareness for the Cyber Security Fusion Center and its partners
  • 3+ years working in a cyber-operations or cyber fusion center
  • 3+ years leading a cyber-threat related prgrams. Leading a cyber-fusion team a plus
  • Experience in managing and leading a team during a cyber-incident or event
  • Outstanding relationship building and negation skills
  • Strong familiarity with Citi Process Control Manuals and Continuity of Business processes
  • Effective and disciplined project management skills and ability to adhere to deadlines
  • Must be a subject matter expert in one or more of the following areas
4

Technology Lead Business Process Management Resume Examples & Samples

  • 7+ years planning, tracking and reporting medium to high complexity technology projects
  • 5+ years hands-on experience performing detailed business analysis and requirements specifications creation for complex broker/dealer systems
  • Experience in Data Analytics
  • Big Data Experience
  • Critical thinking and translation of business needs into technology solutions
  • Excellent written/oral communication skills and listening skills
  • Full systems development life cycle experience
  • Solid knowledge of Microsoft Office Suite
  • Solid knowledge of project/portfolio management techniques and Microsoft Project
5

Business Process Management Specialist Resume Examples & Samples

  • Under general supervision, manages, coordinate and lead transformation work streams
  • Contributes to the identification of critical business issues, areas of improvement, and to the establishment transformation plans and teams
  • Actively participates in and take ownership of deliverables related to the operations assessments, the identification of transformation opportunities, and the design and implementation of target operating models that improve operations efficiency and effectiveness through process reengineering, technology and continuous improvements
  • Problem Solving: Be able to shift through all incoming data with the goal of discovering a previously hidden insight, which in turn can provide a competitive advantage or address a pressing business problem
  • Communication: Able to communication effectively with all levels of management
  • Teamwork: Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests
  • Self-starter with a positive attitude and ability to work under pressure
6

Business Process Management Senior Specialist Resume Examples & Samples

  • Maintaining control and compliance for sponsorship activities
  • Transferring clients to appropriate channels
  • Strong understanding of entity structures for income property
  • Preferably some knowledge/experience with the JPMC Client Central Database
  • Detail oriented with the ability to multi task
  • Ability to interface with people at different levels within the organization
  • Some knowledge of the KYC process
  • Working knowledge of Compliance and Regulatory Laws
7

Business Process Management Developer Resume Examples & Samples

  • Excellent skills in oral and written business communications in English
  • Project execution using various development methodologies, including agile development methodologies
  • Experience working in global delivery environment (e.g. teaming with resources from India.)
  • Negotiation and structured problem determination skills
  • Financial services / banking solutions experience would be an asset
  • Experience using IBM Integration Designer (IID)/WebSphere Integration Developer WID
  • Experience developing BPEL in IBM BPM Advanced/WebSphere Process Server
  • Experience implementing integration using JMS, MQ etc
  • Java Intermediate/Advanced
  • SOA and Web Services / API development and testing experience (SOAP and RESTful services)
  • Solid understanding of Data transformation, Troubleshooting
  • Application platforms (e.g. WebSphere Application Server)
  • Database platforms (e.g. DB2, Oracle, SQL Server)
  • Extensible Markup Language (XML)
  • XML Schema (XSD)
  • At least 1-2 years experience in developing BPEL applications
  • At least 1-2 years experience in Java / JavaScript
8

Comcast Business Process Management Co-op Resume Examples & Samples

  • Working on creative, innovative, and thought-provoking projects within various business units at Comcast during your cooperative experience
  • An inside look into the day-to-day operations of an organization at the cutting edge of media and technology
  • Support the Sr. Director, Business Process Management in developing and executing the strategic vision for MOD and related Business Services processes
  • Participates in MOD launches, ensuring that Business Services issues are resolved and that changes are implemented successfully
  • Participates in ensuring local biller compliance with accounting and other financial policies, and appropriate user/technology controls to adhere to company's SOX program
  • Provide data analytics to drive continuous risk management / monitoring to ensure adherence to company financial policies
  • Assists with documenting scalable processes to support and benefit the Company's architecture vision
  • Major: Finance, Accounting or Information Systems required
  • Willingness to learn and work in a fast-paced environment
  • Strong planning and organization skills with proven ability to assist work streams and work with virtual teams
  • Technical Proficiency (Particularly with Microsoft Office applications)
9

Specialist, Business Process Management Resume Examples & Samples

  • Additional duties and responsibilities as assigned
  • Effective written and verbal communication skills which will drive processes and resolve issues
  • Technical bachelor’s degree required, Master’s degree preferred
  • Excellent computer skills required. Proficient with MS Office suite, web-based and database applications
  • Ability to multi-task and deliver results in high-pressure environment
  • Proficient in data collection, analysis and presentation
  • Minimum one (1) year work experience required
  • Good base knowledge in business processes development and methods
  • Strong understanding of APQP, product development processes, and other supporting business processes
  • Ability to outline and provide training of business processes and supporting IT system solutions
  • Ability to work with others in a team environment
  • Influencing & Communication Skills: Keen listening, open-mindedness, and strong interpersonal skills so that necessary alliances with internal & external groups can be forged and developed quickly. Comfortable communicating both formally and informally with senior executives and communicate openly and equitably with peers & subordinates throughout MPT & customer organizations
  • Problem Solving & Analysis: Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develop contingency plans to deal with them; develop and evaluate alternative courses of action
  • Strategic Alignment:Able to ensure that all systems in the organization are aligned toward achieving overall strategic goals; continually communicate and reinforce the highest priority strategic initiatives to keep the organization focused on the right things; hold others accountable for meeting the needs of the total business rather than optimizing the performance of only their area; ensure that the organization has broad strategies and plans that focus on market needs and competitive advantage; set and articulate a compelling vision for the organization
10

Business Process Management Specialist Resume Examples & Samples

  • Executes the corporate and BU specific Supply Chain strategic vision related to compliance policies and procedures
  • Includes reporting responsibilities to internal and external customers related to compliance and audit support
  • Responds to SCM audit findings, corrective actions and other inquiries related to SCM policies and procedures
  • Addresses operational policy, procedural and training needs to ensure the BU maintains a fully compliant and US government-approved procurement system
  • Monitors, develops and delivers effective operational policies and procedures and training SCM and Buying community on same
  • Provides guidance to the Supply Chain community and focusing on continuous improvement of global systems
  • Serves as a liaison for US governmental agencies including FAA, DCMA, DCAA, SBA and other audit agencies and customers as required
  • Coordinates the DCMA Government Source Inspection Program
  • Coordinates Supplier data collection projects such as the US Government Annual Certification and Representation document and the DDTC registration information
  • Acts as a primary resource for SCM personnel in assessing and evaluating business changes and the impact on the current systems. Creates required procedural changes to correct identified deficiencies or improve processes and procedures
  • Acts as an ethical model for SCM on compliance issues related to conflicts of interest and business risk assessment
  • Uses ACE tools and processes to establish, improve, and/or implement standard work and procedures
  • Provides routine training on internal and external compliance issues, policies and procedures
11

Business Process Management Senior Associate Resume Examples & Samples

  • Support business management functions that directly align to the CRE Chief Operating Officer
  • Responsible for executing a business resiliency program that meet CTL, REB, CDB, Commercial Banking, and firm-wide objectives
  • Support client experience initiatives for CTL and REB to include facilitating meetings, executing on key deliverables, and delivering monthly metrics
  • Collaboratively develop and deliver programs/events designed to enhance employee engagement and morale
  • Primary REB and CDB point of contact for the following technology activities: User Tool Champion, SharePoint/Shared Drive ownership, Job Profile management, and System Access Recertification
  • Support the KYC/OFAC Business Lead for REB and CDB
  • Support the development and distribution of monthly Operational Risk & Control related dashboards/metrics for REB, CDB and CTL
  • The right candidate will be prepared to regularly interact with the CRE COO Leadership Team as well as partners in our front offices, technology, business resiliency, business analytics, and KYC
  • Direct experience with Commercial Real Estate front end business units (CTL, REB and/or CDB) is preferred
  • Energetic with a desire and aptitude to move our employee, and external client experience efforts forward
  • Demonstrated ability to organize and prioritize work, adhere to deadlines, and handle multiple tasks concurrently
  • Demonstrated ability to effectively communicate at an executive level to include leading meetings and creating executive level materials
  • Self-starter with the ability to engage others as needed to ensure deliverables are on time, of the highest quality, and the resourcefulness to find the answers
  • Experience with REB and/or CDB front end systems is beneficial but not required
  • An understanding of Commercial Banking Know Your Customer requirements is preferred
  • Experience leading projects and participating in budgeting activities would add value to this role
  • Intermediate to advanced user level of the following: Microsoft Word, Excel, Visio & Power Point, SharePoint site management
12

Senior Associate, Business Process Management Resume Examples & Samples

  • Highly self-motivated, requiring little oversight and direction to complete assignments
  • Able to work effectively in a team environment including business and technology personnel
  • Adept at gathering and documenting business process and policy requirements
  • Knowledgeable about information systems and technology, particularly business process management and relational databases, including but not limited to
  • Directing and managing information ownership, risk management and control related initiatives
  • Understanding commercial mortgage lending compliance and regulatory standards, and aligning business processes, policies and practices therewith
  • Identifying, understanding and managing application, system and data access to align with corporate standards and control procedures
  • Ensuring systems comply with corporate data retention policies
  • Developing and documenting data classification for applications in accordance with corporate data management standards
  • Identifying and advising about key risks, controls and opportunities for process improvements
  • Requirements elicitation and documentation
  • Solution analysis and recommendation
  • Business process analysis, design and documentation (process modeling)
  • Defining and executing control assessments and monitoring practices
  • Cost benefit analysis and key performance indicators
13

VP, Business Process Management Resume Examples & Samples

  • Responsible for creating and implementing a culture and process of continuous improvement
  • Perform extensive research and identify addressable improvement opportunities using knowledge of the commercial real estate business and CTL process
  • Synthesize information and prepare presentation materials to be shared with senior management, functional groups and other relevant stakeholders
  • Partner with subject matter experts and business partners to prioritize, drive and execute system enhancements
  • Work with Project Managers, Product Owners & Development Leads to produce effort estimates, ensure task completion within estimates, identify and communicate variances
  • Support business and application development teams throughout the project life cycle
  • Coordinate implementation plan with various JPMorgan Chase business and technology teams
  • 10+ years experience Business management and/or project management experience
  • 15+ years experience conduction business analysis, documenting data mapping, process flows, reporting specifications
  • Effective problem solving and analytical skills; excellent written and oral communication skills; and demonstrated ability to interact with technical, non-technical, and business members of the organization. - Strong with SSRS, Dashboard, Score Card, and drilldown capability
  • Strong SQL query, Reporting performance and reliability
  • Experience with Pivot and Excel
  • Excellent problem solving/analytical skills with a high level of accuracy
  • Development and implementation of innovative workflow, reporting and analysis solutions
  • 10 + years experience Identify data process improvements and leverage technology to automate and streamline existing processes
  • Advanced analytical and problem solving skills, wide-ranging and in-depth knowledge of industry practices
  • Excellent analytical and technical skills - able to collaborate with business users, gather requirements, propose streamlined, efficient and timely solutions and understand technical implications and needs
  • Ability to work with project cycles and manage rapid changes
  • Ability to work efficiently in a fast paced environment, work under pressure and deadline
  • Knowledge of Agile/Iterative Software Development is required
  • Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills
14

Business Process Management Lead Resume Examples & Samples

  • Working on transactional cross functional process improvement efforts
  • Communicating effectively across multiple levels (Executive Sponsors to team members)
  • Experience working on transactional projects (not manufacturing)
  • Prior success in leading process redesign efforts on large programs
  • Strong quantitative and analytical problem solving skill
  • Influencing skills highly developed
  • Strong proficiency with the following: MS PowerPoint, MS Visio, MS Excel, MS Outlook
15

Business Process Management & Aggregation Director Resume Examples & Samples

  • Develop and manage the business process/workflow management and aggregation capability strategy across the information domains within GRACS
  • Communicate the business value of business process/workflow management and aggregation; influence key stakeholders to ensure support for the defined strategy
  • Lead strategies that enable the Global Submission Operating Model (GSOM); and related portfolio planning and submission management activities through use of the business process/workflow capabilities
  • Lead strategies that enable our business performance management measures through process metrics collected in the business process management/workflow capability
  • Collaborate with senior stakeholders within GRACS and across the divisions (MRL, MMD, GHH) in relation to business process/workflow management and achieve alignment and efficiencies
  • Drive alignment of GRACS aggregation capability needs across the Business Process and Information Management capabilities (ie. submission planning, health registration management)
  • Drive innovation into the business process/workflow management and aggregation business capability both through internal and external input
  • Collaborate with MRL IT on setting the strategy for the business process/workflow management and aggregation capabilities for GRACS
  • Collaborate with Business Process Leads/Owners to identify processes that would benefit from business process/workflow management enablement
  • Incorporate mobile device usage into the business process/workflow management and aggregation layer capability strategies
  • Align business process/workflow management and aggregation activities with the overall GRACS information management strategy
  • Drive continuous improvement into our business process/workflow management capability through iterative refinements and identifying new opportunities
  • This position can be located in either Upper Gwynedd, PA or Rahway, NJ
  • Experience in developing strategies to establish business process/workflow management capabilities in a regulated business environment
  • Experience in developing strategies to establish information aggregation capabilities in a regulated business environment
  • Knowledge of key processes and information managed within regulatory and pharmacovigilance functions
  • Demonstrated ability to collaborate with senior management and information workers on the importance and need for business process/workflow management
  • Experience in understanding complex regulatory information relationships
  • Broad organizational awareness; can work across multiple levels within an organization
  • Working knowledge of business process/workflow management capabilities (ex: Appian, Mendix, Pega Systems) in a regulated environment
  • Working knowledge of aggregation capabilities (data driven dashboards/visualizations)
16

Senior Business Process Management Analyst Resume Examples & Samples

  • Performs analyses of the business goals, objectives, and needs of the general business environment for the B&P line of business
  • Performs research and analysis to support business operations and presents findings to Business Optimization executives and program sponsors
  • Plans and designs business processes and make recommendations and changes to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency
  • Utilizes systems and data to resolve business issues in the most effective and productive manner
  • Identifies best practices and suggests how to improve current practices
  • Develops recommendations to solve problems and issues related to business operations
  • Analyzes and documents business processes and metrics, and identifies improvement opportunities
  • Identify and deliver accurate, consistent, and comprehensive cross-division reporting of KPIs; including development of standardized templates/designs and consolidating centrally where appropriate
  • Establish timelines and methodologies for developing and delivering measurements that provide relevant, timely, and accurate quantification of business performance
  • Partner with division leadership to determine business line appropriate KPI’s for measuring and reporting performance
  • Sponsors and defines requirements for performance management tools utilized at all levels of the corporation including in the business units
  • Integrates division performance and competitive intelligence into strategic planning effort
  • Knowledge of vendor management practices and cost reduction principles
  • Expertise in sophisticated analysis, business analytics, and reporting design
  • Extensive knowledge of MS Office PowerPoint, Access, Word, Excel, and SharePoint
  • General knowledge of banking and payments solutions technology including systems, applications and banking practices; Specific knowledge of FIS’ products and services preferred
  • Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills
  • Project and/or program management experience, including ability to estimate work effort for project plans and ensure the projects are successfully completed
17

IBM Business Process Management Specialist Resume Examples & Samples

  • Assist in developing upgrade strategy for IBM’s Business Process Management (BPM) tool
  • Assist Technical Lead and Portfolio Architect with architectural and design decisions
  • Work with Support and Development Teams on technology upgrades and other infrastructure changes
  • Drive application control and infrastructure, as well as architecture review processes
  • Work with other Ford and Ford Credit teams to implement solutions (Network, WAS/WebLogic, Server, Database)
  • Work with IBM Technical resources on technical issues and performance enhancements
  • Ensure development/testing environments are performing properly
  • Collaborate with application Team Leads and Business Analysts
  • Ensure adherence to Ford Credit IT processes and methodologies, including Information Security Policy
  • Assist in audits and yearly controls testing, as needed
18

Business Process Management Resume Examples & Samples

  • Using Lean, Six Sigma and/or TQM methodologies to analyze and improve operational processes
  • Creating FMEAs, RACI Charts, Control Charts, Process Maps, SIPOCs, Fish Bone Diagrams, etc
  • Leading a diverse group towards resolution when faced with ambiguous situations
  • Facilitating large work sessions to gather information about current and future state processes
  • Mentoring of team members
  • Six Sigma Black Belt required (Very strong equivalent experience with other process improvement methodologies may be considered)
  • 5+ years of well rounded experience in business process redesign/improvement
  • Bachelors Degree in Business, Management or a quantitative field
  • Prior management consulting experience
  • An MBA or Consulting Experience
  • Statistical modeling skills
  • Advanced knowledge/skills in Excel
19

Business Process Management Resume Examples & Samples

  • Completing process analysis of complex business & technology processes. Utilize modelling tools to document current state business processes and systems
  • Identify best practices and develops effective tools to aid in Business Process Management. Apply process mapping and other tools (RASCI, SIPOC, etc) to understand current business processes
  • Interview stakeholders and process owners to define processes. Helps define standards and methods that support the Business Process Management initiative
  • Determine process recommendation documents, including: creating presentations, process maps, supporting metrics, and business requirements
  • Regular communication with process management, project management teams, and the various Seagate business units to ensure all needed information is gathered and assessed to meet deadlines
20

Ctl-business Process Management Specialist Resume Examples & Samples

  • Handling escalated calls and resolving complex issues
  • Determining accurate client aggregation
  • Participating in firm wide Client Central activities
  • Managing the synchronization of client data changes with other systems
  • Managing duplicate client records
  • Ensuring accurate primary data owner
  • Minimum of 3 years experience in an operations environment; specifically Commercial Lending
  • Solid understanding of aggregate exposure
  • Strong PC skills in Microsoft Office
21

Business Process Management / Analyst Resume Examples & Samples

  • Analyze Product Data to fix data anomalies from existing processes and data structures, as well as to lead to improvements to PDM and PDM related systems and processes
  • Analysis of Product Data & Process with the goal to streamline Product Data Process and Maintenance
  • Convert data from specifications and integrate them into ON Semiconductor’s Product Data Management System – Agile
  • Work within PDM Team (while confirming with involved parties) for the review and documentation of existing Product Data related processes and Product Data Structures within the company
  • Work closely with Product Engineering, Business Units, Quality and IT Teams to get information into the Agile System, process documentation and process improvement
  • Proactively support in planning, organization and implementation of global PDM Projects and Process deployments
  • Provide training for the use of Agile PDM system, related PDM systems
  • Provide training for new Product Data objects & Processes related to PDM Projects and /or PDM Process deployments
  • Conversion test cycles and go live support for PDM Project go-lives
  • Participate in the integration of acquired companies and integrating their processes, systems, Product Data, and Documents into existing PDM systems
  • Document as needed PDM Processes and Systems for training, education, communication, and process improvement purposes
  • Analyzing information from different systems to note discrepancies and issues. This type of analysis is often done during integrations, system consolidations, and cross system validating. This is usually done via SQL queries against Oracle databases. The greater the ability to automate this type of analysis and use it to drive change and fix issues permanently the more effective
  • Understanding of Planning, Engineering, Manufacturing and Quality information within the Semiconductor Industry
  • The ability to analyze information from multiple systems, compare that information, draw conclusions, and take action based upon the information
  • The ability to focus and learn key systems in detail over time (especially Agile), data structures and data relationships, and using the data relationship knowledge use a fundamental approach to the job activities
  • Strong analytical capabilities. Inclusive of basic database querying via SQL, and strong in Microsoft Office analytical tools (Excel, Access, usage of VBA is useful)
  • Keen attention to detail and well organized
  • The ability to easily cope with diverse and fast moving environment
  • Assertive as required
  • Effective human relations skills (influence, direct, motivate and network)
  • Demonstrated organizational and time management talent with emphasis on ability to handle a large volume of ongoing assignments
  • Effective oral/written communication & presentation skills
  • Working knowledge of ON Semiconductor manufacturing operations and data controlling systems
  • Process-driven, goal-focused, collaborative, and the ability to multi-task
  • The ability to effectively document and explain the processes and procedures followed within ones job
  • The ability to work well within a team which spans multiple groups, and to think independently
  • Bachelors degree required, Masters preferred
  • 10+ years of experience with Product Data Management
  • Experience with agile PDM, strongly preferred
  • Ability to travel domestically and /or globally up to 20% of the time
22

Business Process Management Practice Manager Resume Examples & Samples

  • 10+ years’ of relevant industry experience in business development/consulting, pre-sales, within a Business Process Management enterprise environment
  • A successful career in Technology developing business for BPM solutions at the Tier1/Big 4 level, across multiple technology landscapes
  • Experience with the offshore/onshore consulting/support model
  • Strong business development, presentation and communication skills, as well as commercial and customer engagement and relationship skills
  • Prior business experience with BPM engagement models with customers
  • Experience with RFP/Tenders containing BPM requirements and specifications
  • Deep understanding of engagement models and a proven ability to map business requirement to BPM solutions
  • Sales history showing ability to sell solutions in complex environments
23

Business Process Management & Blueworks Live-intern Resume Examples & Samples

  • Business Process Management and Modelling concepts
  • Cloud-oriented software development
  • Automation and continuous development
  • Enterprise server and UI design and architecture
  • Learn and enhance your Java/JavaScript/Dojo/Angular skills
  • Performance tuning for large scale system software
  • Proven team work in a self-managed team environment
  • Satisfaction in working on a product that delights our customers
  • Experience with Windows and/or Linux operating systems
  • Demonstrates verbal and written communications skills
  • Motivation and ability to learn new innovative technologies
  • Co-op or internship program enrollment is mandatory
  • Java/JavaScript experience
  • Experience in developing/testing large scale User Interface and/or Server systems
  • Cloud / SaaS product development experience
  • Knowledge of IBM products
  • Knowledge of the software development cycle
  • Understanding of software engineering
24

Business Process Management Manager / VP Resume Examples & Samples

  • Directly manage process improvement efforts for the Commercial Term Lending group
  • Directly manage projects and initiatives for the Commercial Term Lending group
  • Key contributor in promoting the culture and process of continuous improvement to CTL
  • Responsible for process improvement and future state process to be included in the development of CREOS (Commercial Real Estate Originations System)
  • Perform extensive research and identify improvement opportunities using knowledge of the commercial real estate business and CTL process, and CREOS development opportunities
  • Partner with subject matter experts and business partners to prioritize, drive and execute process improvement efforts, projects and initiatives
  • Assist with the development, implementation and execution of key monthly reports to be presented to senior managers within the Commercial Bank and across the firm
  • Track and clearly communicate the status of all work in progress
  • Self-directed, consultative, creative, resourceful driven leader
  • Ability to be strategic and translate strategy into tactical operational plans and execute on those plans
  • Demonstrated track record of high quality execution
  • Ability to synthesize large amounts of data to develop and communicate strategic and tactical recommendations
  • Excellent verbal and written communication skills, including presentation skills
  • Impeccable attention to detail
  • Able to prioritize issues and multi-task effectively to handle multiple assignments
  • Able to be proactive in a fast-paced environment while remaining calm under pressure
  • Able to quickly and effectively respond to rapidly changing business needs and urgent requests
  • Team player capable of working collaboratively, building and keeping consensus, and developing strong partnerships
  • Minimum of 7 years work experience in project management or process improvement
  • Knowledge of Commercial Term Lending or Commercial Real Estate
  • Project management certification or process improvement certification preferred
  • Familiarity with internal CTL and CB systems (e.g. CeLT, Strategy, CREAM, Client Central) preferred
25

Senior Business Process Management Associate Resume Examples & Samples

  • Document the detailed business specifications; translate business requirements into user stories and working closely with the development teams
  • You will participate in Sprint reviews and ensure that all solutions are aligned to pre-defined specifications; identify/troubleshoot application related issues; and review and provide feedback to the final user documentation
  • Will be responsible to identify and/or propose business solutions
  • Participate in design reviews and provide input to the requirements, information/data flow, and understand and comply with Project Life Cycle Methodology in all planning steps
  • Write and maintain requests and/or queries to support production readiness/production support
  • Work closely with team to investigate issues and resolve any system discrepancies
  • Follow, contribute to and create production support best practices and processes
  • Analyze a wide range of business/system information and presentations used across the organization for accuracy and consistency
  • Identify process improvements and help with automate and streamline existing processes
  • Bachelor’s degree (Business Administration, Finance, Computer Science desired)
  • Advanced analysis and problem solving skills, wide-ranging and in-depth knowledge of industry practices
  • Minimum 3 – 5+ experience with Agile
  • Excellent Systems Documentation skills. Background with creating User Stories Documents, Data Flow, and Process Flow Diagrams
  • Excellent analysis and technical skills - able to collaborate with business users, gather requirements, propose streamlined, efficient and timely solutions and understand technical implications and needs
26

Business Process Management Developer Resume Examples & Samples

  • Define solution design
  • Develop processes and data mappings
  • Ensuring quality control of the developed code
  • Working with Project Managers to identify and manage risks, issues and opportunities for the system/s, including the development of contingency plans
  • Ensuring accurate and timely resolution of problems, applying structured development and implementation techniques
  • Delivery of online IT products and services
  • Ensure customer satisfaction through delivery of a high level of service
  • Embrace emerging technologies and solutions in order to ensure our online experience continually evolves to address the needs of the market and our customers
  • Working closely with external & internal service providers and maintain consistent standards and quality assurance
  • Write and execute code specific test cases
  • Bringing a solid technical experience of highly available BPM solutions used for real time business process best practice development principles in Oracle BPM
  • Working with project stakeholders and solution architects to understand requirements and help define appropriate solutions
  • Creating solution design for processes used by the portal
  • Interact with Oracle BAM devlopment of dashboards using BPM data
  • Excellent interpersonal skills and strong emotional intelligence
  • Solid written and verbal communication skills and able to articulate the technically complex to be understood by both technical and non technical personnel
  • Excellent BPM development ability
  • Previous experience of developing Oracle BPM solutionsKnowledge of Oracle BAM
  • Experience with overall system design, configuration, customization, integration, testing and support
  • Experience with large Full Life Cycle project implementations
  • Experience of setting, refining and implementing BPM technical standards
  • Experience within a customer focused environment
  • Experience with all or some of the modern software engineering techniques e.g
27

Head-business Process Management Resume Examples & Samples

  • Facilitation of brainstorming sessions with colleagues to generate a diverse and outside business-as-usual set of potential initiatives
  • Establishment and explanation of prioritization criteria to be used in assessing initiatives
  • Fact-based, robust recommendations to the governance committee with respect to which initiatives to prioritize for resource allocation – and which existing initiatives to shelve to free up resources
  • Highlighting of quick wins that will develop momentum behind the effort
  • Teaming with initiative leads to quantify initiative economics and implications with respect to budgeting and planning. Ongoing coaching of initiative leads to support a distributed change management effort
  • Collaboration with Human Resources to support performance management alignment with the change management effort
  • Facilitation of governance committee
  • Rapid assessment of the attractiveness of initiatives that are not part of the business unit’s current model
  • Development of robust business cases for new initiatives with potential – this will include financial projections, required capabilities, and key organizational dependencies
  • Dialogues with potential customers and partners, as appropriate
  • Prior experience in leadership of a Program Support function and senior level program management experience
  • Current experience in reviewing and transforming processes in a complex environment
  • Positive leadership presence and strong influencing skills
  • Strong on execution to deliver high quality information to demanding deadlines; highly analytical with attention to detail
  • Strong interpersonal skills, able to build close relationships and interact with colleagues at various levels – including prior experience in supporting C-level executives
28

Business Process Management Co-op Resume Examples & Samples

  • Support the Exec. Director, Business Process Management in developing and executing the strategic vision for MOD and related Business Services processes
  • Participate in governance activities related to the MOD program, including the MOD golden configuration, offer code management, and billing process/data standardization
  • Attends meetings with business partners In MOD Governance and Steering discussions in order to understand business strategies, challenges, and risks
  • Actively participate in Comcast and other external community activities / service
  • Assists with analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Marketing, Training, Finance and Legal
  • Helps complete assessments of business processes and documents each of the following areas: problem statements, process flows, gap analyses, and solution recommendations
  • Assists with the development of repeatable, and thus scalable, plans and processes in order to speed time to market and improve operational efficiency
  • Interacts with matrixed cross-functional teams (both field and corporate) in order to secure alignment
  • Consistent exercise of judgment and discretion in matters of significance
  • Major: Business Administration, Business & Engineering, Finance, Operations Management, Management Information Systems (MIS), Computer Science, Computer Engineering, Information Technology, Information Systems
  • Minimum GPA: 3.0
  • Excellent written and oral communications and presentation skills
  • Opens, sorts, and distributes mail
  • Assists with projects to ensure deadlines are met
29

Business Process Management & Improvement Resume Examples & Samples

  • Creating and monitoring the plan for assigned projects impacting the HRSC. This includes the project plan, the resource plan, and the risk and issues log. It includes monitoring and communicating periodic status, following up on open items and communicating the status to all levels of stakeholders. For larger projects power point presentations may need to be created and presented for executive steering committee meetings
  • Developing the end-to-end process map of any new or enhanced HR process change. Changes may be needed due to HR program or policy enhancements, technology advancements, or regulatory changes
  • Documenting business requirements of any new HR process change to support needed technology updates
  • Coordinates User Acceptance testing for the HRSC of new systems or new features of existing systems
  • Supporting end users through any change through effective training, coaching and support. Create and deliver the most effective form of training for new processes and technology updates
  • Monitors and analyzes all service level agreements (SLAs) established for the HRSC. Determine root causes and process improvements for SLA failures
30

Business Process Management Resume Examples & Samples

  • Provide expertise and guidance in working with gRED Early Clinical Development Operations personnel and business partners to address identified gaps and assess process improvement and operational excellence opportunities; establishing links between business strategy needs and process improvement initiatives
  • Organize and facilitate teams to critically review current processes for effectiveness, quality and simplification and identify implementation requirements requiring cooperation and support from cross functional stakeholders/business partners
  • Apply a core process management and operational excellence methodologies (Lean /6 Sigma) and standard set of tools and templates to develop and implement processes solutions. (within and across business partner organizations)
  • Develops process guidance documents, including process maps, working documents, tools, and templates in compliance with regulatory requirements and global processes
  • Collaborate with gRED subject matter experts and business partners to ensure appropriate business process requirements and controlled document requirements are identified and integrated in process maps (business requirements) and business process solutions
  • Support in providing business performance metrics and reporting activities to gRED leadership, Early Clinical Development personnel, and business partners concerning business process, operational excellence activities and recommendations during each projects (non-program initiative) lifecycle
  • Develop and maintain standard tools and templates to support the tactical application of business processes
  • Provide input to training programs for new processes as needed
  • Act as a change and transition agent to ensure minimal organizational disruption during new process implementations
  • Support gRED Early Clinical Development’s Continuous Improvement and Business Process sustainability strategies
31

Business Process Management Developer Resume Examples & Samples

  • Must have a good understanding of C#, Java, or other Object Oriented language
  • Understanding of configuration, change management, and source control
  • Excellent conceptual and analytical skills
  • Able to articulate solutions to team members and upper management
  • Able to produce technical documentation
  • Able to work on a team or independently in a fast-paced dynamic environment
  • Willing to write detailed documentation and adhere to standards/change mgmt policies
  • Able to work large project teams with other team members located onsite and offsite
  • Problem solving skills, with the ability to seek out and find alternate solutions
32

Business Process Management Engineer Resume Examples & Samples

  • Partner with business staff to identify processes, validate requirements and create UI designs
  • Collaborate with Process Owners, Business Process Analysts, Data Engineers, Software Engineers and Project Managers to develop BPM solutions to automate business processes
  • Utilize an Agile development approach and demonstrate results to stakeholders in order to validate and/or refine the solution
  • Collaborate on the implementation of technical deliverables such as processes, services, user interfaces, integrations, database queries, and web services
  • Use your superior problem solving and basic programming skills on a regular basis
  • Learn and support existing applications to ensure excellent user experience
  • Ensure service level agreements are defined and followed
  • Generate reports, data tables, and charts for business stakeholders
  • Understand system configuration and interaction with underlying applications, services, and databases in order to ensure optimal performance
  • Implement continuous process monitoring and perform regular performance tuning based on results
  • Train and mentor others in the practice of BPM
  • 5+ years’ experience building/developing business applications
  • 3+ years’ experience in developing business processes using BPM methodologies on any major BPM platform (Pega Suite preferred)
  • 3+ years’ experience in application development with Java, JEE, and/or C#
  • 3+ years’ database experience with SQL Server and/or Oracle, etc
  • 1+ years’ experience in application integration using SOA/web services, messaging (JMS, MSMQ)
  • 1+ years programming experience with related technology such as XML, HTML, CSS, JavaScript, various JavaScript frameworks (jQuery, Dojo, Ext JS etc.)
  • 2+ year experience with database schema design
  • Experience of process modeling using BPM notation or equivalent
  • Working experience with Linux/Unix
33

Business Process Management Lead Resume Examples & Samples

  • Provides daily leadership and direction for Grid Modernization process development activities and assigned process resources. Ensure that all process development team members are performing at a level that is effective and efficient. Responsible for work schedules, attending appropriate project related meetings required to ensure open communication between all team members, appropriate stakeholders, and senior management. Provides input for performance reviews and developmental opportunities for assigned team members
  • Ensures compliance with Business Process Management (BPM) methodology, policies, procedures, tools, templates, and guidelines and standards for process maps and standard operating procedure development. Develops & maintains short/long-term plans & strategies for completion of Grid Modernization project process development in a manner that meets project milestones, key target dates and business readiness. Collaborate with the assigned project manager(s) and assigned Change Management Lead to ensure accurate process inventory is delivered to the business
  • Responsible for key decision making to ensure process development is completed in a timely manner. This includes adherence to the Decision-Making Model and facilitation of decision making meetings as needed to ensure timely approval of decisions by Process Owners and business stakeholders. Includes accuracy of financial projections as it relates to business process development
  • Collaborate with Process Owners, Front-Line Managers, and Subject Matter Experts in a manner that promotes a positive business relationship and establishes creditability for the work being performed by the process team
  • Accountable for quality and consistency of all project business process documentation in accordance with established templates. Owner of process development SharePoint workspace, organization and structure and accuracy of all documentation posted within the workspace
  • Support Grid Modernization and Duke Energy Business Process Management (BPM) organizations to ensure effective transfer of business process management knowledge and methodology
  • Collaborate with Grid Modernization Governance & Standards, Information Technology & Telecom (IT&T), and Training to ensure adherence to approved software such as SharePoint, mapping software etc
  • Bachelor’s degree and 3 to 5 years of prior work related experience OR 7 to 9 years of prior equivalent work related experience in lieu of a degree
  • Knowledge of the Grid Modernization Governance & Standards
  • Proficient skills in Word, Excel, Outlook, PowerPoint
  • Familiarity of software tools such as Web Methods, SharePoint
  • Facilitation skills and knowledge of Lean concepts
  • Business knowledge and understanding
  • PMI or PMP Certification
  • Knowledge of Business Process Management Methodology
  • Six Sigma/Lean Certification
34

Business Process Management Analyst Resume Examples & Samples

  • Provide technical assistance to business process team members including initial process inventory and work plan development, support of quality assurance reviews of final deliverables between team members, and facilitating discussion/communications between process development team members to ensure accuracy & consistency across all business processes
  • Develop initial process specification document with purpose, scope for each identified process by meeting with process owners, functional managers, key subject matter experts, and appropriate management. In addition, leading pre-workshop meeting to review and validate the content of process specification documents. Provide appropriate updates and maintenance of the process inventory and documentation of process inventory integration points
  • Lead planning and development of business process management working sessions and workshops as needed
  • Liaison with the Business Process Management (BPM) team lead to develop overall plans and report progress and status against the consolidated work plan
  • Ensure Business Process Management (BPM) methodology standards are adhered to across business process deliverables
  • Bachelor's Degree OR 3 to 5 years of prior equivalent work related experience (improvement work, project management or applicable business experience) in lieu of a degree
  • Workshop facilitation skills
  • Knowledge of Business Process Management fundamentals
  • Proficient skills in Word, Excel, Outlook, PowerPoint, Process Mapping tools, and SharePoint
  • Lean Six Sigma Experience
  • Demonstrated organizational and time management skills
  • Demonstrated ability to deal with multi-levels within an organization
  • Proven ability to multi-task and prioritize various assignments
  • Demonstrated effective communication and customer relation skills, both verbal and written
  • Demonstrated leadership skills, including motivation skills
  • Demonstrated excellent negotiating and conflict management skills
  • Knowledge of Energy Delivery Process Model
35

Specialist, Business Process Management Resume Examples & Samples

  • Excellent communication skills (proactive, organized, documentation)
  • Strong working knowledge of Financial Services, the industry and technology (e.g. Salesforce, reporting, metrics)
  • Strong MS Office skills (Excel, PowerPoint, Word)
  • Quick learner – able to pick up new subject areas quickly, apply those topics in a continuous learning methodology
  • Critical thinker – can look at an issue or question with an eye for assessing impacts or help required across a variety of functions or resources
36

Business Process Management Analyst Resume Examples & Samples

  • As IT liaison collaborate with departments to identify, document, and communicate business needs in order to provide IT solutions
  • Develop process improvement solutions through effective use of business and process analysis techniques
  • Investigate issues raised by the business to determine appropriate actions
  • Provide support for ERP and end users
  • Produce documentation including process maps and workflow documents
  • Build IT credibility by modeling professionalism, excellence, integrity, and passion
37

Business Process Management Intern Resume Examples & Samples

  • Assists Process Analyst with facilitating project meetings, tracking project tasks and action items acting as documentarian
  • Interviews business users and documents satisfaction of process improvements
  • Assists in quality assurance testing and results of the business processes using the BPMS
  • Assists System Administrator with user management
  • Provides regular status updates to management and other team members
  • Experience with Agile methodology
  • Experience as a Software Engineer
  • Experience with relational database/MS SQL experience
38

Business Process Management Developer Resume Examples & Samples

  • 5+ years of experience with C++
  • Experience with IBM BPM and equivalent
  • Experience with C++, Flex, Java, JavaScrk, and SQL programming
  • Experience with the full SDLC
  • Knowledge of content management systems and Web development
  • Knowledge of HHS DME and federal government work
  • Ability to apply Agile methodologies and DevOps into project management methodologies, including constructively participating in or guiding Agile standups
  • Public Trust clearance
39

Business Process Management Resume Examples & Samples

  • Facilitates implementing Quality Management System (QMS) - ISO 9001 - within the GSS contracting teams supporting Logistics and Indirect Procurement
  • Reviews and analyzes key performance metrics within business units and process implementation issues and suggests actions leading to resolution and improvements in processes
  • Conducts internal process audits to assesses the functioning and process compliance in small and medium projects
  • Reviews process changes and preparing QMS process enablers such as manuals, procedures, work instructions, templates and training materials
  • Understands and applies various quality processes and process frameworks and Provides training to associates on quality processes
40

Manager, Global Business Process Management Resume Examples & Samples

  • Evaluate current state of Cisco Capital global platforms and work with leadership to develop an appropriate change management plan that ensures the achievement of global best practices Assessing current state of GBPM, ensuring structure, skill sets, and experience meet the requirements to execute dynamic change through integrated platform initiatives
  • Effectively lead a global business process management team that delivers outstanding service to internal and external customers
  • Maintain, and where necessary implement new internal control and quality assurance to ensure Cisco Capital properly reflects all transactions within its portfolio
  • Collaborate with Business Intelligence team to create operational and quality metrics that identify trends and fosters improvement in operational teams performance
  • Create flexible processes for the systemic integration of new products and services, ensuring reduction of friction in Cisco sales cycle and Cisco Capital onboarding requirements
  • Take leadership position in the development and execution of consumption and utilization system capabilities Take leadership position in the development and execution of internal and external sales, partner and end-user customer portals designed to facilitate Cisco Capital business while improving customer experience Required Knowledge
  • Bachelor’s Degree Required – Master’s Degree and or CPA preferred
  • 15+ years experience in a multi-national operations environment
  • 10+ years managing Financial Operations platform in a captive or bank lending/leasing organization
  • 5+ years managing business analyst/change management teams in a financial services industry
  • Advanced accounting and financial subledger skills, including demonstrated experience developing solutions to improve capabilities in managing large transactional volumes in a controlled/systemic fashion
  • Demonstrated ability to work with Senior Leadership team
  • Collaborative style, team focused
41

Technology Specialist Business Process Management Resume Examples & Samples

  • Develop and maintain managed business processes using Appian and other business process managment tools
  • Customer support for the Appian managed business processes to BTO and other strategic business units
  • Reporting on manage business processes
  • Represent the team and BTO on business process improvement initiatives and projects
  • Create the Appian Front Door for inbound request management processes for the team and other BTO and business teams
  • Provide assistance for backlog items on Appian managed business processes enhancements
  • Create new tools that are on the cutting edge of enterprise deployment
  • Work with and learn development tools and applications used globally
  • Design and implement tools for high volumes, large enterprises
  • Work in a DevOps environment and within an Agile Scrum framework
  • Software development in workflow deployment
  • Design, implement, test features for the workflows
  • Identify potential enhancements, bug fixes, or functionality gaps
  • Gather and translate requirements of user to develop tools
  • Perform coding and application (package) configuration which includes enhancements and production break fix and required documentation
  • Perform component and assembly testing
  • Identify and resolve design issues and errors
  • Anticipate, identify, track and resolves issues and risks affecting own work
  • Assist in the preparation of programs, specifications, diagrams and coding logic
  • Work with customers to identify and collect data to create coding requirements
  • Develop services and User interface changes
42

Business Process Management Developer Resume Examples & Samples

  • Design, develop, test, implement, and maintain BPM component solutions in a Pega Systems-based solution environment
  • Work closely with Pega Business Architects, IT Business Analysts and IT Architects utilizing Directly Capture Objectives (DCO) methodology to define the requirements and baseline solution for business workflow applications
  • Provide project estimates to Scrum Masters / Project Managers regarding the development effort for BPM projects you are working on
  • Collaborate with the Support and DBA teams on support, backup/recovery operations and disaster recovery testing
  • Provide recommendations on BPM solutions and/or best practices in the governance, design and architecture of solutions as requested
  • Other duties or tasks as assigned by management
  • B.S. in Computer Science or related field preferred or equivalent work experience
  • Demonstrated knowledge of object oriented development principles such as Inheritance, Polymorphism and encapsulation
  • 1+ years of professional, technical experience in a developer role
  • 1+ years of experience working with Microsoft development technologies (C#, VB.Net, ASP.Net) or Java development technologies and a passion for learning newer emerging technologies
  • Ability to learn new development tools and concepts quickly
  • Experience working with and supporting larger, complex and/or enterprise-wide solutions
  • Experience working in a SDLC environment such as Agile
  • 1+ years working with database applications including SQL and stored procedures
  • Knowledge and experience working with Business Process Management (BPM) Tools such a Pega Systems 7 a plus
  • Experience working with Web Services (REST and/or SOAP) a plus
43

Business Process Management Developer Resume Examples & Samples

  • Participate in the design of Business Process Automation solutions: review requirements, build process models, review and validate designs
  • Develop, test and deploy process automation solutions on Emory’s BPM platform, as per the technical and functional specifications, best practices, and industry technical standards
  • Identify, troubleshoot and resolve application issues and problems, in collaboration with end users, business analysts and system administrators as relevant
  • Participate in the evaluation of emerging technologies, and the development of proof-of-concepts to inform extensions to the Emory BPM platform
  • Work as a positive team member of a project that may consist of Business Analysts, Project Managers, Information Architects, Architects, Software Engineers, Middleware Administrators and/or Database Administrators to deliver quality applications and components within scope, on time, and within budget
  • Bachelor's degree in computer science, math, engineering or a related field and three years of related experience in programming and software systems, or a high-school diploma with the equivalent combination of education, training and experience
  • Experience implementing web-based applications with development frameworks such as Ruby on Rails, Python/Django, or Java/Spring
  • Experience with relational databases
  • Experience with Web-Services and integrations between systems
  • Experience with client-side/front-end development
  • Basic knowledge of Linux/Unix commands
  • Basic knowledge of Software Development Lifecycle (SDLC) and methodologies like Agile/Scrum
  • Experience collaborating on software via version control
  • Experience with process automation software and platforms. Experience with IBM BPM is a plus
  • Experience communicating with stakeholders and clients to gather requirements
  • Experience with process modeling and design
  • Knowledge of Service Oriented and event-driven Architecture (SOA) principles
  • Experience with RESTful Web Services
  • Experience with Dojo, jQuery and/or Angular is a plus
  • Technical Certifications