Analyst, Business Process Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the analyst, business process job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

M Zieme

Madelyn

Zieme

904 Elliott Mount

Detroit

+1 (555) 909 7431

904 Elliott Mount

Detroit

Phone

p +1 (555) 909 7431

Experience Experience

San Francisco, CA

Analyst, Business Process Effectiveness

San Francisco, CA

Sauer, Hansen and Zieme

San Francisco, CA

Analyst, Business Process Effectiveness

Develops, maintains and manages detailed project plans, action item registers and major milestone timelines for all assigned projects
Helps to define success metrics for each new system or process and establishes a plan to track, monitor, and measure the success of those metrics
Deconstructs technical concepts and metrics to facilitate process development
Uses formal processes and tools to manage resources, budgets, risks, and changes. -
Coordinates with other work streams, projects, and initiatives which may impact successful completion of project
Diagnoses, corrects, and documents issues, risks, and problems using Quality Assurance (QA) practices
Update project status and information in the form of formal briefings, project update meetings, and written, electronic and graphic reports

Boston, MA

Senior Analyst, Business Process

Boston, MA

Bednar, Mayert and Hayes

Boston, MA

Senior Analyst, Business Process

Executes project status communications, meeting planning and scheduling
Lead team UAT efforts including regular communication to the Credit Team and Leadership as part of ongoing releases
Plan, facilitate, and participate in working sessions with vendors and cross functional teams
Acts as a liaison between internal and external departments on all things related to the Credit Application Processing Platform
Provides Manager and Senior Leadership with concise and accurate information for decision making
Competency in tracking project level issues and risks
Develop detailed test plans, and execute user acceptance testing (UAT)

present

Boston, MA

Senior Analyst, Business Process Management

Boston, MA

McLaughlin, Kunde and Johns

present

Boston, MA

Senior Analyst, Business Process Management

present

Implements deployment readiness program for regional rollouts, including communications, UAT, and training support for call centers
Take part in ongoing improvement efforts, utilizing data to provide insights into current state processes
Support the Manager, Business Process Management in developing and executing the strategic vision for Gen 3 and related Business Services processes
Participate in activities related to the Gen 3 program, including the configuration, data management, and billing process/data standardization
Develops and defines methods and procedures for end user to address deploying technology and operational process changes
Participates in Gen 3 launches, ensuring that Business Services issues are resolved and that changes are implemented successfully
Deliver market level financial reporting to various internal constituents

Education Education

Bachelor’s Degree in Business

Arizona State University

Bachelor’s Degree in Business

Skills Skills

Responsible for identifying and resolving problems within established guidelines
Expected to use some initiative but refer more complex problems to supervisors/experts
Works effectively as a team member but also independently
Provides sales management and administrative support for three Wealth Management Managing Director
Sales support for client facing relationship teams example compiling client presentations & customized client materials as directed by Bankers, Trust Advisors, PM’s
Coordinate administrative support for 3 teams
Coordination of team marketing events, working closely with Central Region marketing
Expense management support for Managing Directors and Team Leaders
Introduction to Banking, Trust and Investment Management Associate roles longer term through work with the teams
Develop recommendations and action plans to implement resolutions reached with business unit and project team and findings from business process analyses

Create a Resume in Minutes

15 Analyst, Business Process resume templates

Read our complete resume writing guides

Senior Analyst, Business Process & Analysis Resume Examples & Samples

Owns the synthesized view of the overall Business Process Solution
Along with the CRM the Business Analyst conducts functional impact analysis for new system capabilities and for changes to existing capabilities
Participate in the evaluation and prioritization for process improvements and assist in the development of the Business Blueprint process design
Define and document processes and functional business requirements
Works with CRM and Project Manager on Line of Business Projects and Enhancements, providing IT knowledge and leadership throughout the SDLC
Translates business requirements to technical staff to ensure that requirements are incorporated into system design and prepares functional design specifications and prototypes
Interacts with studio solution vendors and MIS competency centers to ensure business system features are properly implemented
Reviews process designs for process measurement KPIs and ownership of each KPI (Business User or MIS)
Develops business scenarios for testing, and reviews Test Plans with a focus on Integration, Regression and User Acceptance testing
Serves as the functionality expert while actively participating in testing, training, and user documentation development
Reviews and reports dashboards to gauge process and end user productivity
Proven experience working in an IT or associated technical role
Entertainment industry experience is desirable
Working in a multi-labor work environment that includes internal and out-sourced resources is a plus
Requirements definition and realization
Business process design and modeling
Business process reengineering
Experience in the appropriate tools and techniques for analyzing, reporting, forecasting and developing "what-if" analysis of business operations
Experience with retail POS, inventory, sales order and receivables applications, custom and package software is preferred
Knowledge of global standards and policies around the Payment Card Industry (PCI) and Personally Identifiable Information (PII) is desired
Ability to apply knowledge of data analysis elements and workflow to client's business and describe how data analysis relates to other related industry functions as well as its impact on clients’ objectives
Understanding of the life cycle of specific systems and their various stages
Understanding of the client’s business needs, the operational constraints in which the solution must operate; ability to translate these into reliability, availability, and capacity requirements
Good understanding of the concepts of a functional decomposition for a software project and how it may be incorporated into the requirements phase of a project. Ability to divide the system into operational components as the user sees them and defines all the system characteristics from the user’s perspective
Strong professional and written/verbal communications skills; good negotiation skills in order to successfully bridge gaps between users and developers
Undergraduate degree or equivalent
SAP or similar ERP application experience highly desirable

Analyst, Business Process Resume Examples & Samples

Provides sales management and administrative support for three Wealth Management Managing Director
Sales support for client facing relationship teams example compiling client presentations & customized client materials as directed by Bankers, Trust Advisors, PM’s
Coordinate administrative support for 3 teams
Coordination of team marketing events, working closely with Central Region marketing
Expense management support for Managing Directors and Team Leaders
Introduction to Banking, Trust and Investment Management Associate roles longer term through work with the teams

Senior Analyst, Business Process Management Resume Examples & Samples

Direct interaction with client facing teams and functions
Assist in coordinating staff meetings, agendas, presentations and various materials
Deliver market level financial reporting to various internal constituents
Able to facilitate discussions and assist in presentations to internal teams and senior leadership

Senior Analyst, Business Process Management Resume Examples & Samples

Leverages data to support processes and benefit the Company's architecture vision
Implements deployment readiness program for regional rollouts, including communications, UAT, and training support for call centers
Run ad-hoc analytics to support leadership requests
Take part in ongoing improvement efforts, utilizing data to provide insights into current state processes

Analyst, Business Process Management Resume Examples & Samples

Supports analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Order Management, Billing, Training, Finance, and Legal
Provide visibility into the end to end order process for Comcast Business products by meeting with operational teams (e.g. sales, order management, billing, care) and documenting findings into process flows and other unique deliverables
Analyze data and develop reporting in key systems (e.g. SalesForce, Century) that will be used to drive operational performance and awareness
Understand dependencies between organizations and functions to provide holistic recommendations
Develop and present recommendations/status updates to executive leadership in operations and finance (HQ, Divisions, Regions)
Directly impact the customer experience by driving progress on key initiatives/recommendations

Senior Analyst, Business Process Management Resume Examples & Samples

Support the Manager, Business Process Management in developing and executing the strategic vision for Gen 3 and related Business Services processes
Participate in activities related to the Gen 3 program, including the configuration, data management, and billing process/data standardization
Participates in Gen 3 launches, ensuring that Business Services issues are resolved and that changes are implemented successfully
Ensure local biller compliance with accounting and other financial policies, and appropriate user/technology controls to adhere to company's SOX program
Demonstrate high quality oral and written communication.Deal regularly with all levels of Company management
Maintain a continuous presence with business partners In Gen 3 Governance and Steering discussions in order to understand business strategies, challenges, and risks
Provide data analytics to drive continuous risk management / monitoring to ensure adherence to company financial policiesPursue continuous professional development through training, certifications and education
Reviews UAT testing strategy and updates to meet regional differences
Bachelors Degree or Equivalent in Finance, Accounting or Information Systems required
2+ years of experience in analyzing data in support of issue identification and resolution

Analyst Business Process Management Resume Examples & Samples

Capture, define, document, and maintain clear, accurate, and correctly detailed BPMN 2.0-based process models
Create and manage allied process documentation including business requirements, use case documentation, test plans, report specifications; ensuring all required process documentation is accurate, correctly detailed, maintained and organized in the appropriate repository
Design, execute and evaluate test plans to ensure source data are accurately represented in presentation data objects (dashboards/reports)
Facilitate discussion among process stakeholders (both technical and non-technical) to elicit, analyze, communicate (both written and verbally) and validate requirements, process design, and business intelligence/reporting needs
Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective use of process models, presentation objects and other analysis artifacts
Plan and execute analysis – often interrogating data and other information to perform root cause analysis, impact assessments, or to identify key measures and indicators of process performance making recommendations to improve or correct performance
Ensure requirements are met and intended benefits are realized through the effective use of data via a range of visualizations (e.g, dashboards, reports), and alerts while instituting standards and best practices
Bachelor’s degree (Master’s preferred) in Industrial Engineering, Management Information Systems, Statistics, Mathematics, Public Policy or other area focused on quantitative analytics, applied mathematics
5+ years’ experience successful use of analytic thinking, applying methods to determine root cause/solve problems. A demonstrated ability to interrogate data and communicate analysis findings to a technical and non-technical audience is essential
5+ years successful application of process-driven analysis skills and requirements elicitation
SQL (advanced skills required)
Strong analytical & quantitative skills, ability to “investigate” data (statistical knowledge preferred)
Demonstrated ability to work independently with minimal direction and also in a collaborative team setting juggling multiple priorities in a changing environment
Strong communication skills (both written & verbal) with the ability to interact with all levels of the organization
Strong critical thinking skills and attention to detail

Senior Analyst, Business Process Resume Examples & Samples

Partners with marketing, product development, to influence solutions in a positive way for the front line and customers through the requirements, design, deploy and post launch stages of a project
Solves complex, multi-faceted problems facing day-to-day operations; deliver simplified solutions that allow the department to seamlessly provide customer service excellence
Defines Support Model for the Sales and Care channels to include: administration, maintenance, compliance, and technical support of the product or service
Ensures seamless implementation of new products & services and applies the Sales Operations Services guiding principles and standards to define desired interactions and standards of behavior
Produces high-quality project documentation with no assistance. Guides and mentors Analysts to produce the same high quality project documentation
Documents lessons learned and ability to apply to subsequent projects
6 years of wireless experience; previous experience working within or supporting Retail or Care channels
6 years of experience in process design/management including proven success in process design, optimization, analysis and documentation
3 years’ project or program management
Full industry knowledge of customer satisfaction drivers; strong understanding of policy/process impact to front line employee & customer satisfaction
Previous experience managing team or similar cross-functional program leadership role
Proficient in MS Office - specifically Excel, Word, Power Point, Visio

Senior Analyst, Business Process Resume Examples & Samples

Analyze business process, technology, and product designs relative to privacy program objectives and report potential issues to business and privacy program management
Support cross-functional partners to solve problems and design effective privacy control procedures
Validate and report on the implementation of privacy control procedures by project and/or program teams
Develop subject matter expertise for how privacy objectives, policies, and procedures impact multi-faceted and complex business objectives
Align procedures within multiple lines of business to ensure consistent customer experience
Deliver on commitments, deadlines and objectives while remaining in scope and leveraging appropriate tools, methods, frameworks, and professional standards
Demonstrate consistent credibility and the ability to influence business decisions related to privacy program objectives
Demonstrate the ability to work independently while representing the services of the program with the quality professionalism
Identify opportunities to create incremental value for customers
Solid background both educationally and via professional experience. No less than 3 years of professional experience in business operations, business analytics, risk management, auditing, project management, or similar; preferably in large companies and/or complex environments or providing professional consulting services
Must have general knowledge of U.S. privacy and security obligations; wireless or ecommerce expertise preferred
Demonstrated abilities in problem-solving and analysis: identifies issues, analyzes information to assess root cause and relationships, risks, and potential risk responses. Proven ability to synthesize and summarize complex data into concise recommendations and reports
A proven ability to balance multiple priorities, adapt to a constantly changing business environment, work independently, drive projects to completion, and meet deadlines in a fast-paced environment
Ability to effectively communicate objectives and present clear and professional work products
Ability to foster relationships across multiple disciplines and influence others
Associates degree; business, accounting, finance or similar
Bachelor’s preferred
IAPP Certification (e.g., CIPP/US, CIPM, CIPT) preferred
LI-GA-SH2

Senior Analyst, Business Process Resume Examples & Samples

Lead the identification, analysis, prioritization, documentation and implementation of consistent key policy and procedure improvements, standard operating procedures, tools and methods that are repeatable and sustainable
Proactively identify potential issues as a departmental expert and collaborate with cross-functional partners to mitigate issues and risks by planning/implementing solutions with a sense of urgency
Foster relationships with key cross-functional partners and internal stakeholders, and develop strong partnerships to obtain results on behalf of the department
Align policy, procedure and process with other lines of business to ensure consistent customer service experience
Works on issues of diverse scope and complexity where analysis of data requires evaluation of identifiable factors demonstrating good judgment in selecting methods and techniques for obtaining solutions
Identifies need for and develops analysis tools such as distribution and trending reports, tables, executive summaries, spreadsheets, graphics, presentations, and flow charts, for implementation of new systems, processes, procedures, methodologies, policies or organizational changes
Applies mathematical analysis to determine validity and reliability of sampling and statistics
Serves in a consulting or subject matter expert capacity on enterprise-wide project teams to ensure enterprise-wide integration of reengineering efforts and in some cases may lead all or subgroups of project teams to accomplish project activities and objectives
Ability to elicit business requirements and drive business requirements from project initiation through project execution
Proven ability to successfully participate on teams to implement business strategies
Successful process mapping, policy and procedure documentation, project management, change management skills
Advanced analytical and problem solving skills, with attention to details
Strong negotiator with proven ability to effectively collaborate with cross functional policy owners
Excellent organizational, time, and project management skills
Effectively balance multiple priorities and meet deadlines
Flexible and able to adapt and respond to changing situations
Strong proficiency to create a business case and calculate ROI
Strong technical and analytical skills with the ability to think creatively and develop new solutions
Retail experience
Proven ability to partner cross-functionally with other departments to drive initiatives
Strong written communication skills to all levels of leadership
Critical thinking skills with the ability to gauge frontline impacts and severity of issues or projects
Pattern recognition skills with the ability to identify potential system issue based off “inbox” style requests
Advanced Excel Skills – ability to work with numerous pivots, write complex formulas, use conditional formatting, use/write simple macros, work with charts and graphs
Basic SQL skills – write simple queries using joins, case statements, etc
Basic PowerPoint – create slides summarizing complex data sets

Analyst, Business Process Resume Examples & Samples

Business systems and process flows
Planning and procurement
Advance Planning Systems, ERP, B2B systems and interfaces -

Assoc Analyst, Business Process Resume Examples & Samples

Advanced PC/technical skills (Word, PowerPoint, Business Objects, Access, REM, SAP/PeopleSoft, Excel, Visio)
Proven ability to work independently, lead and support multiple projects while meeting tight deadlines
Advanced analytical skills and business sense combined with the ability to move easily between technical and business issues
Excellent verbal and written communication skills including the ability to present information to customers at all levels
At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen

Analyst, Business Process Improvement Resume Examples & Samples

Identify improvement opportunities by reviewing SBS business processes, performance metrics, through observations, and internal and external feedback on service performance and issues
Select, collect, and analyze data to find root causes of performance issues
Assess process designs for gaps, non-value added steps, and other impediments to efficient operation
Summarize analysis to report on key improvement opportunities to use for future state solution design
Designs and develops process improvement solutions
Create process maps, SOPs, and other solution design documentation
Develop and deliver training to support transistion of improvement project changes
Create metrics to track benefits of improvement implementations
Contribute to the development of Business Integration’s process improvement method and tools
Provide support for other project activities including
Experience with implementing improvements for a shared services organization
Experience in the areas of business process review, business process improvement and re-engineering concepts and practices is preferred
Experience with process improvement methodologies, such as DMAIC
Experience with designing improvements using SalesForce (Service Cloud, etc)
Ability to analyze, design, and document business processes
Plan and manage work independently
Produce clear and accurate outputs
Ability to collaborate effectively with team members
Self-starter, highly motivated personality
Ability to maintain effective relationships from Sr. Director to staff level associates
Ability to prepare accurate, effective, complete and easily understood written communication and reports
Owns mistakes and promptly addresses them
Promptly adjusts to new circumstances and modifies approach
Demonstrates curiosity and actively seeks to learn and grow
Proactively solicits feedback and acts on it
Challenges status quo; identifies new approaches and spots untapped opportunities
Identifies and demonstrates an understanding of the expectations of customers (internal and external)
Delivers results for Sysco overall and for the operating companies
Demonstrates an understanding of the benefits of different mindsets and skills
Proactively initiates connections with key stakeholders and team members. Responds to unexpected problems by encouraging dialogue; avoids volatile reactions and excessive criticism
Communicates ideas clearly and persuasively, adapting style to the situation and audience

Senior Technical Analyst Business Process Optimisation Resume Examples & Samples

Demonstrable engineering background with hands-on-experience of at least one of the following core processes: Specification Management System Engineering DFMEA & Risk Management Issue Management
Understanding and experience of consumer product development process
Desirable to have experience/qualification in Lean and / or Agile methodologies, specifically applied within engineering product development environment
Desirable to have a track record of implemented process changes within engineering working practices and systems

Analyst, Business Process Solutions Resume Examples & Samples

Excel, VBA (Advanced)
Essbase, Access, SQL or other database technologies (Intermediate)
SharePoint Online workflows (Basic)
SSRS, Qlikview or other reporting technologies (Basic)
Understanding of Agile, SDLC, Lean, Six Sigma (Intermediate)
Business analysis / requirement gathering (Intermediate)
Communication and facilitation skills (Advanced)
3+ years’ applicable experience
Relevant Bachelor’s degree, or equivalent combination of education and experience
Knowledge of system design and analysis and productivity improvement methodologies
Good understanding and application of various System Development Methodologies including Agile, SLDC

Senior Analyst, Business Process Resume Examples & Samples

5+ years Financial Services (loan/lease) risk or operations experience
3+ years writing business policy & procedures
Bachelor Degree in Finance, Business Administration, Management, Accounting, or similar
Business ethics and compliance awareness
Knowledge of key regulatory policies for credit, collections and finance companies
Proficiency in reporting & analytics
Highly proficient in MS Excel, PowerPoint, SharePoint with strong presentation skills
Ability to work independently and with limited supervision, manage multiple priorities
2 years of Business Process Improvement

Lead Analyst, Business Process Development Resume Examples & Samples

Functions as strategic point of contact for business partners (Information Services, International)
Periodically meet with business partners to understand and internalize their business strategy and develop a plan for IT services and capabilities that will help to enable the strategy
Advocate for business partner. Guide in ideation, initiation, and planning. Defines resource requirements by project (type, amount, and timing). Enters requests to project demand repository
Routinely meet with business partners to collaborate/coordinate tactical work to meet business needs and expectations. Prioritize work and ensures delivery of IS service
Manage small to medium size projects. Leads business process improvements through discussion, facilitation, process modeling, etc. Owns the design, construction and execution of test cases/business scenarios. Delivers project scope (people, process, and technology) on time and on budget
Supports and enforces standards & methodologies around business process development, project management and change management
Be a subject matter expert and resource for key processes and systems. Provide second level support role in resolving business partner incidents
Provide leadership / participate in special assignment teams
Provide leadership for continually improving department processes. Guide and mentor other team members
5 - 7 plus years of relevant business work experience
Solid experience with business process modeling and change management
Solid experience with documenting functional design and leading test execution
ITIL background & experience preferred
Consumer Packaged Goods experience a plus
IT technical background a plus

Associate Analyst, Business Process Resume Examples & Samples

Analyzes client configuration requirements provided by internal team of requesters (Implementations Services Directors, Client Management, and Audit Operations), defines gaps and outstanding questions related to the client’s specific configuration needs
Provides support to the Chart Validation (CCV) Leadership Team, ISDs, CSMs, CSDs, Financial Analysts and Business Analysts
Leads internal and client requirement verification/validation meetings, as needed. Works closely with Requesters and other Stakeholders to facilitate those meetings
Analyzes the current state of the client’s configuration and defines changes required to implement client requirements utilizing ICM Workbench and appropriate database tools to implement and validate configuration
Creates initial design for new client configuration and changes to internal applications and ongoing modifications
Defines test plans for validating client configuration changes
Approves use cases and provides test files when client involvement in the testing phase is either inappropriate or not possible
Works closely with the Business Process Manager & Director to validate design and system integration points
Maintains status of all open projects and works closely with the leaders in IT, Solutions, Operations and the PMO to define timeline and manage Stakeholder expectations
Assists with project work related to client development needs and other interface points with the client. Manages projects to ensure delivery expectations are met and proper approvals are obtained for release
Develops and maintains CCV Operational Process and Procedural documentation
Works with testing team to validate test cases and test Scenarios, when applicable. (Especially System testing, Functional testing)
Contributes / Conducts onboarding training, as needed
Defines user interface requirements for client facing application enhancements. These requirements should include (but not limited to) data field definition, filters, data validation rules, Page flow
Conducts current applications/Processes impact analysis with respect to new requirements to foster reusability for enhancements to client facing applications
Communicates effectively with internal staff
Meets assigned deadlines and notifies appropriate individual of risks to the timeline
Attend meetings to get familiar with logic presentation and client interaction
Manages configuration and related issues for further research and takes primary responsibility for their tracking and resolution
Actively involved with the QA team during testing of development changes and releases
Provide ongoing support to other members of the team
Bachelor’s Degree (or higher) preferred
Minimum three years’ experience working for a managed care or health care insurance company with a strong understanding of Medicare, Medicaid, Managed Care and/or Patient Billing

Analyst, Business Process Resume Examples & Samples

Collect, understand, analyze and document business processes, create functional specifications, and translate requirements into feasible technical specifications utilized by application development teams, identifying business and technology gaps throughout the process
Effectively communicate complex concepts and solutions to all levels of the organization and project team. Facilitate business process meetings to validate business requirements and solution designs, utilizing consensus-building skills to work through disagreements and develop feasible solutions
Develop recommendations and action plans to implement resolutions reached with business unit and project team and findings from business process analyses
Oversee the implementation and completion of projects, initiatives, and system maintenance. Ensure that work is completed according to specified standards and timelines
Develop, execute and track system test processes to ensure operational readiness before processes are deployed to users in a production environment. Coordinate user testing where required by the project management teams
Perform user training for large system installations or business processes, working closely with the Business Process Team Lead(s) and users
Develop and document technical procedures for all assigned projects working closely with the Business Process Team Lead(s) to develop corresponding user procedure documentation
Comprehend and perform ERP configuration with expert knowledge in the required process area(s) and effective general knowledge of related business processes
Utilize analytical and problem-solving skills to resolve user issues related to system design, process flow and software configuration in a holistic manner, considering the diverse systems within the organization
Work closely with the Project Manager to complete project assignments on time, on budget and meeting customer expectations
Maintain required level of proficiency in all hardware, software and related procedures and utilities used in the assigned Information Systems department. Keep up on industry technology
Seven to ten years of the business analysis field or equivalent combination of education and experience is required
Expertise is required in one or more of the following SAP process streams: Record to Report, Quote to Cash, Procure to Pay, Materials to Inventory, Supply Chain Management, Hire to Retire, CRM, Logistics or Maintenance Management
Progressively responsible experience and knowledge related to the assigned business process as well as a diverse breadth of knowledge in related business processes and available technology solutions
Prior experience creating both functional system specifications and feasible technical specifications used to implement systems solutions in a diverse technological environment is preferred
Solid business process and ERP system implementation and/or support experience are necessary. Expertise in SAP processes, implementation and/or maintenance is strongly preferred
Ability to lead knowledge transfer is required
Excellent oral/written communication and human relations skills to establish and maintain a positive consultative relationship is expected
Strong conflict resolution, influence and consensus-building skills are necessary
Database and financial software proficiency

Analyst, Business Process Resume Examples & Samples

Research, develop, and implement sustainable process and procedures supporting DAS deployment tools and reporting
Partner with internal and external partners to assist in the roll out of new or improved process and procedures, tools and reporting
Develop subject matter expertise for ACS tools and reports
Foster relationships with key cross-functional partners and internal stakeholders; establish strong partnerships to obtain desired results
Align with ACS Site Acquisition and RF as well as Regional and Market teams to ensure the delivery of consistent support on ACS DAS tools
Provides team consulting support on tools, reporting and processes
4+ years with Microsoft desktop applications with a strong knowledge of Excel and PowerPoint
2+ years of strong SharePoint skills and have the skills to create complex SharePoint repositories and utilize SharePoint as a data source for other sites
Experience with Tableau data analytics software
2+ years’ experience with wireless services and process improvement methodology
A solid understanding of business process steps to support a cohesive venue build program is desirable
Bachelor’s degree or equivalent work experience of 5 years
LI-TECH-AS1

Analyst, Business Process Effectiveness Resume Examples & Samples

Reports status, track delays and make required adjustments to actions in progress
Update project status and information in the form of formal briefings, project update meetings, and written, electronic and graphic reports
Develops, maintains and manages detailed project plans, action item registers and major milestone timelines for all assigned projects
Coordinates with other work streams, projects, and initiatives which may impact successful completion of project
Acts as a single point of contact for project status. Maintains communication with stakeholders
Facilitates project meetings
Uses formal processes and tools to manage resources, budgets, risks, and changes. -
Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management. Ensures effective implementation of solutions/changes

IT Portfolio Analyst & Business Process Resume Examples & Samples

Bachelor Degree strongly desired. Associates Degree on track to obtain a 4-year degree would be considered only if other highly desirable qualifications were present with 3-5 yrs experience
Knowledge and practical experience on project management life cycle methodology and metrics, specifically an understanding of project management methodologies, such as PMI, etc
Understanding and knowledge of HbI Business processes, planning and operations in a textile / apparel manufacturing and distribution environment
Proficient with Microsoft Office, Project, PowerPoint, Word, Excel and Visio for documenting project tasks, schedules and design
Strong analytic skills in providing project status tracking and potential risk/ opportunities assessment along the project’s lifecycle
Strong team player with excellent communication skills
Self-starter with the ability to work independently or as part of a team
Demonstrated ability to juggle multiple priorities and projects and work through ambiguous requirements
Good negotiation, influencing and training skills
Masters or MBA preferred
Years of experience: 1-2 years
Types of experience
Broad Critical thinking and problem-solving skills
Superb ability to work under time constraints and deliver consistent results
Consumer goods Functional Business background highly desired
Business knowledge and understanding – general business and the textile/apparel business
Financial management, including cost justification and return on investment evaluation
Systems Analysis – Strong analysis skills are essential. Example – ability to guide a project from concept to scope statement, developing a full project charter, a milestone plan and then a detailed project plan
Documentation – Strong written communication skills, including use of pre-defined templates or forms, development of templates or forms; recording all project activity in appropriate documents, storing those documents and archiving them properly per PMO

Analyst, Business Process Resume Examples & Samples

Manage the Marketing portal based on requests from Marketing Business Owners. This includes, creating, updating and maintaining new and existing sites
Creation and maintenance of marketing tools on the portal to assist the improvement of new or existing business processes
Development of workflows associated with new Marketing tools
Work in alignment with Director of Communications, Special Projects and Digital In Store on Process mapping and workflow development
Work effectively with various teams to ensure collaborative solutions development
Special assignments will be assigned as required
Bachelor’s degree in Business, Information Technology or other related field preferred
3+ years of relevant process experience, preferably in ecommerce, advertising or marketing industries
SharePoint experience with creating, managing and maintaining a SharePoint site is required
Experience with creating Nintex forms in SharePoint a plus
Ability to understand, manage and prioritize multiple tasks and aptitude to meet deadlines
Excellent organizational skills
An understanding of graphic design, content strategy, information design, and information architecture
Proven ability with creating user documentation
Fluency with using project management database(s)
Strong command of all relevant office and creative computer applications

Analyst Business Process Resume Examples & Samples

Direct work experience as an Analyst
Solid knowledge of financial terms and principles
A background in NIMS/ICS experience is a plus
Knowledge of a Contractor Safety Management System a plus

Senior Analyst, Business Process Resume Examples & Samples

Ability to influence and lead positive change to business processes by creating and recommending actionable solutions that are aligned with business objectives
Ability to plan, facilitate, and participate in working sessions with vendors and cross functional teams
Acts as a liaison between internal and external departments
Represent the Credit Risk Collections team as the main POC for Enterprise and other projects
Provides Manager and Senior Leadership with concise and accurate information for decision making
Ability to write and document business and functional requirements, test cases and test execution
Assist Triad (account management) project manager with decision trees and analysis. Create and analyze portfolio segments to customize collection strategies to maximize performance
Present strategy and scoring related activities to management, and auditors as needed
Make findings to management in clear, concise formats using graphics, tables and high-level summarization
Aids in establishing system solutions and requirements
Competency in tracking project level issues and risks
Executes project status communications, meeting planning and scheduling
Responsible for other duties/projects as assigned by business management as needed
Help to ensure that the Collection system is operating efficiently. May test, audit and implement new policy changes and/or systems
Ad hoc support to management or business partners
Bachelor degree in Business or equivalent work experience
2-3 years business process experience
3-5 years of experience in Credit Risk Management, Banking, Financial Services or Collections highly preferred
Training or experience in project management and/or process improvement methodologies
Advanced proficiency in MS Excel, Word, Project and PowerPoint required
Proficient in MS Excel, MS Word, and MS Access
Triad Solution experience strongly desired
2-Plus years work experience with SQL Server, ability to write queries, run and schedule packages, and trouble-shoot preferred, but not required
2-Plus years work experience with Oracle SQL, ability to write queries preferred, but not required
2-Plus years work experience with data modeling and mining tools such as SAS, SPSS, etc. Ability to use logistic regression, and decision tree techniques. Ability to create, to manipulate, and to manage large data sets. Preferred, but not required
Strong organizational, problem-solving, verbal and written communication skills
Position requires ability to be extremely flexible in a fast paced, rapidly changing environment while handling sensitive information in the strictest confidentiality
Ability to manage multiple tasks and tight deadlines
Creativity and the ability to reach insightful conclusions is a must
Candidate must be highly motivated and comfortable working in cross-functional teams interacting with all levels of management
Wireless/Telecom experiences a plus

Senior Analyst, Business Process Resume Examples & Samples

Subject matter expert for the Credit Application Processing Platform including the inner workings of the system as well as its interactions with up and downstream systems
Owns credit strategy changes and works with business owners to ensure their vision is accurately translated into documentation
Influence and lead positive change to business processes by creating and recommending actionable solutions that are aligned with business objectives
Write detailed business requirements that consider the full scope of system impacts required to make changes as well as drive system efficiencies
Develop detailed test plans, and execute user acceptance testing (UAT)
Lead team UAT efforts including regular communication to the Credit Team and Leadership as part of ongoing releases
Plan, facilitate, and participate in working sessions with vendors and cross functional teams
Adhoc system analysis to identify, document, and communicate potential system defects
Acts as a liaison between internal and external departments on all things related to the Credit Application Processing Platform
Represent the Credit Risk team as the main POC for Enterprise and other projects
May train, provide direction to and review the work of other analysts
3-5 yrs experience in Credit Risk Management, Activations, Fraud, Manual Review, and Finance
Successful candidate must be flexible and results orientated