Case Manager Supervisor Resume Samples
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Case Manager Supervisor Resume Samples
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AW
A Windler
Angela
Windler
4298 Cummings Shoals
Houston
TX
+1 (555) 311 3027
4298 Cummings Shoals
Houston
TX
Phone
p
+1 (555) 311 3027
Experience
Experience
San Francisco, CA
Case Manager Supervisor
San Francisco, CA
Gutkowski-Gottlieb
San Francisco, CA
Case Manager Supervisor
- Assists staff in the application of level of care criteria as it applies to the Plans and product lines
- Serves as immediate resource to ICM Clinicians to assist with problem-solving
- Monitor, review and assign Health Plan referrals for Case Management
- Manages time cards and vacation requests of team
- Develops and supports best practice to assure compliance with Model of Care
- Models culture and values
- Participates in case conferences
New York, NY
Supervisor Case Manager
New York, NY
Cormier Group
New York, NY
Supervisor Case Manager
- Provides senior management with analysis of case management reports
- May be involved with providing case management services directly to clients using principles of the “What Works” system
- Provides input and feedback on employee performance and conducts counseling and disciplinary actions as necessary
- Performs case management duties as necessary
- Monitors the treatment methodology, procedures governing counselor documentation, and ensure program parolees are working toward goals outlines in the CMPs
- Responsible for the development and implementation of systems, in alignment with Company policies and procedures and principles of the “What Works” system, to enhance operational efficiency and delivery of services to clients referred for supervision or treatment
- Provides ongoing staff training within a specific office regarding the technical and client management dimensions of Company’s offender management system, including effective integration of information, technology and treatment
present
San Francisco, CA
Supervisor, Case Manager
San Francisco, CA
Hintz-Denesik
present
San Francisco, CA
Supervisor, Case Manager
present
- Responsible for the development and implementation of systems, in alignment with Company policies and procedures and principles of the What Works system, to enhance operational efficiency and delivery of services to clients referred for supervision or treatment
- Provides ongoing staff training within a specific office regarding the technical and client management dimensions of Companys offender management system, including effective integration of information, technology and treatment
- Audits case management services provided to clients to ensure standardized delivery of such services. Provides feedback and corrective action reports to staff
- Collects and analyzes client satisfaction ratings for all program services provided within an office. Generates a summary program quality report quarterly. Develops corrective action plans when necessary
- May be involved with providing case management services directly to clients using principles of the What Works system
- Supervises a group of non-exempt level employees
- Assists with overseeing daily workflow of Integrated Case Managers
Education
Education
Bachelor’s Degree in Social
Bachelor’s Degree in Social
University of Oregon
Bachelor’s Degree in Social
Skills
Skills
- Able to work collaboratively with internal staff and external providers
- Excellent judgment skills
- Strong interpersonal skills
- Excellent written communication skills
- Ability to manage and coordinate with internal and external departments
- Ability to communicate on an individual basis as well as in a group setting
- Leadership skills and supervisory experience, including the ability to develop team performance
- Comfortable working in a fast-paced environment
- Excellent written and oral communication skills
- Ability to prioritize tasks
5 Case Manager Supervisor resume templates
Read our complete resume writing guides
1
Case Manager Supervisor Resume Examples & Samples
- Excellent judgment skills
- Excellent written communication skills
- Experience working in a team environment, exercising independent thinking and problem solving
- Ability to communicate on an individual basis as well as in a group setting
- Comfortable working in a fast-paced environment
2
Supervisor Case Manager Resume Examples & Samples
- Develops and supports best practice to assure compliance with Model of Care
- Models culture and values
- Provides input and feedback on employee performance and conducts counseling and disciplinary actions as necessary
- Performs case management duties as necessary
- Current unrestricted CA RN license
- 2+ years’ experience as RN
- Computer proficiency; can type, toggle between multiple screens, use MS Outlook, Word and navigate in a Windows environment
- Familiarity with Dual Eligible population
- CCM
- Experience using MS Excel to analyze and extract data for reporting purposes
3
Supervisor, Case Manager Resume Examples & Samples
- Minimum 3 years of acute care clinical experience
- Minimum of 2 years Clinical Case Management/Utilization Review experience (preferred)
- Theoretical knowledge of the nursing process, case management and continuity of care
- Ability to maintain adequate physical and mental health to meet job performance standards
- Advanced assessment and teaching skills
- Motivation for self-direction
- Ability to exercise supervisory skills and demonstrate leadership
- Able to relate and work with chronically ill and disabled patients of all ages, and with emotionally upset, and at times hostile people within the facility
- Able to relate and work with various managed care representatives, defining the continuing need for medical treatment
4
Case Manager / HHA Supervisor Resume Examples & Samples
- Active Connecticut State Registered Nurse license
- 1-2+ years of home care experience
- 2-3 years of RN experience
- Strong medical skills and knowledge
5
Supervisor, Case Manager Resume Examples & Samples
- Responsible for the development and implementation of systems, in alignment with Company policies and procedures and principles of the What Works system, to enhance operational efficiency and delivery of services to clients referred for supervision or treatment
- Provides ongoing staff training within a specific office regarding the technical and client management dimensions of Companys offender management system, including effective integration of information, technology and treatment
- Provides in-service training for staff in compliance with regulatory requirements and company policies and procedures
- Collects and analyzes client satisfaction ratings for all program services provided within an office. Generates a summary program quality report quarterly. Develops corrective action plans when necessary
- May be involved with providing case management services directly to clients using principles of the What Works system
- Carries out supervisory responsibilities in accordance with BI Incorporated policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- In-depth knowledge of case management, referral services and interventions in both group and individual modalities
- In-depth knowledge of criminal justice system
- Good presentation, public speaking and facilitation skills
- Good organizational skills and attention to detail
- Effective communication skills with internal and external contacts at all levels
- Ability to handle multiple priorities simultaneously
- Problem solving and analytical ability
- Good supervisory skills
- Conflict resolution and de-escalation skills
- Ability to work with diverse clients and staff
- Three to five years experience providing services to adult or juvenile treatment populations
6
Case Manager Supervisor Resume Examples & Samples
- Assists with overseeing daily workflow of Integrated Case Managers
- Ability to manage and coordinate with internal and external departments
- Must be detail oriented; able to work independently in an ever changing environment
7
Case Manager Supervisor Resume Examples & Samples
- Bachelor's degree in Nursing, Social Work, Health Education or a related field preferred
- Valid California RN license
- A combination of additional relevant experience and education, which demonstrates the knowledge and skills listed below, is accepted
- Experience providing clinical consultation, project coordination and team leadership is required
- Direct patient care or health education in an inpatient, outpatient, ambulatory or home health setting
- Discharge planning or utilization management in an acute, subacute or skilled nursing facility
- Case management, utilization management or benefit administration for a third party administrator or managed care organization
- Knowledge
- Knowledge of clinical processes and management of illnesses, current treatments including their physical and psychosocial issues
- Knowledge of applicable laws and regulations, government and insurance benefits
- Knowledge of available health care and community resources appropriate for population served
- Knowledge of individual and family development over the life span, and the influence of cultural and spiritual values in health care
- Knowledge of statistical data collection techniques, and methods of analyzing and reporting statistical data
- Proficient in Midas and Interqual
- Proficient in computer skills including but not limited to Microsoft Office programs
- Special Skills/Equipment
- Demonstrated leadership skills, including facilitating teamwork, coaching, consensus-building, communication and problem-solving
- Strong foundation of clinical assessment skills necessary to provide case management for clients with highly complex medical, emotional and social needs
- Excellent oral and written communication and negotiation skills in conflict laden situations, skillfully balancing competing demands without alienating others
- Critical thinking and problem solving skills necessary to develop creative solutions and achieve desired results
- Excellent interpersonal skills with demonstrated ability to work diplomatically and communicate with a wide variety of people. Ability to work effectively as a team leader, guiding the actions of others in order to accomplish team objectives
- Demonstrates initiative, demonstrates strong organizational and time management skills to effectively work in a fast paced environment with rapidly shifting priorities and competing demands
- Ability to exercise sound judgement in order to make independent decisions in situations where guidelines are not established and/or seek consultation when decisions would represent significant departure from organization objectives
- Ability to provide assigned standby coverage, communicate back-up plan, be responsive, flex hours to handle urgent situations and work weekends and other shifts as assigned
- PC skills, word processing, spreadsheets and data base programs knowledge and expertise
8
Supervisor Case Manager Resume Examples & Samples
- Monitors the treatment methodology, procedures governing counselor documentation, and ensure program parolees are working toward goals outlines in the CMPs
- Provides ongoing staff training within a specific office regarding the technical and client management dimensions of Company’s offender management system, including effective integration of information, technology and treatment
- Audits case management services provided to clients to ensure standardized delivery of such services. Provides feedback and corrective action reports to staff
- Assists Program Manager in maintaining state certifications for staff as required by law. Maintains compliance with all government regulatory agencies that oversee treatment services
- Participates in case conferences
- Carries out supervisory responsibilities in accordance GEO policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- Supervises a group of non-exempt level employees
