Collaboration Manager Resume Samples

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D Davis

Dolly

Davis

9302 Jed Ranch

Boston

+1 (555) 254 8519

9302 Jed Ranch

Boston

Phone

p +1 (555) 254 8519

Experience Experience

Chicago, IL

Collaboration Manager

Chicago, IL

Ritchie-Olson

Chicago, IL

Collaboration Manager

Establish governance process to manage changes to the SOPs and add new functionality
Develop and execute a strategy to manage relationships with key stakeholders
Management of any stakeholder complaints registered and accepted by the service manager
Implement standard operating procedures and workflows to operate the system with a key focus on ease of use and integration with the Teradata ecosystem including the existing asset repository and the Velocity Methodology
Ensure Capita SIAM Service Management standards, processes and procedures (Tool-kit and Service Operating Manual) are applied without exception by the Service Towers
Due to the nature of the role on occasions it may be necessary to provide support out of normal operating hours in support of exceptional client circumstances (i.e. major incidents)
Ensure client satisfaction levels are maintained through the use of Scorecards and Continuous Service Improvement Plans. This will include addressing outputs from Client Satisfaction and Scorecard processes

Chicago, IL

IT Collaboration Manager

Chicago, IL

Mitchell LLC

Chicago, IL

IT Collaboration Manager

Provide outage and service restoration reports to Senior Management
This role will involve people management, including project/support oversight, personnel development and HR responsibilities
Be responsible for budget forecasting and management for collaboration platforms
Show managerial courage and technical direction
Participation in meetings/workshops with partners on recurring or major-impacting issues, status meetings on purchases, consulting services, etc
Produce weekly reports and updates to senior management
Develop a disaster recovery plan and test, in conjunction with other lines of services, on an annual basis

present

San Francisco, CA

Eclinical Manager Etmf & Collaboration

San Francisco, CA

Rosenbaum-Cole

present

San Francisco, CA

Eclinical Manager Etmf & Collaboration

present

Develop and provide metrics on clinical system performance, cycle time and productivity metrics to support ongoing improvements in quality and processes
Provide direction and guidance to report developers for development of global reports
Partner with IT and external vendors to establish development infrastructure and process to provide global and study specific solutions
Provides expertise and leadership to drive innovation (e.g. improved access to data)
Liase with the operational excellence team to manage continuous improvement
Develop networks with external parties (key experts, contract research organisations) as pertains to clinical data solutions to support key R&D programs
Establish and maintain strategies and processes for streamlined and effective configuration support

Education Education

Bachelor’s Degree in Computer Science

University of Georgia

Bachelor’s Degree in Computer Science

Skills Skills

Demonstarble project management skills, and excellent ability to prioritize multiple duties and comply with deadlines and meet several parallel deadlines
Self-motivated with a proven ability of working to specified deadlines
Ability to travel 5％of time
Excellent oral and written Japanese and fluent English communication skills
Ability to work effectively in cross functional and cross border teams
Good commercial acumen and experience in a commercial environment
Passionate and determined to align actions and priorities with all partners in an out of the business unit
Experience in Logistics/ importation and Supply chain at Pharmaceutical Companies
Expertise on GMP and GCP
Experience in any of the areas of Nuclear Medicine, Neurology, Radiology

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IT Collaboration Manager Resume Examples & Samples

Lead a mainly outsourced team supporting 75+ locations, 10+ joint ventures, and 2-3 major data centers servicing approximately 17,000 employees worldwide
Be a key team member on strategic or enterprise-wide technology projects or issues, and may be asked to provide technical leadership as such
Be responsible for the overall architecture, development, implementation, and maintenance of the organizations email, instant messaging, efax, and mobility systems supporting a global enterprise
Be responsible for the overall architecture, development, implementation of a highly available environment
Coordinate and ensure the standard implementation of policies, procedures and systems operations with support personnel
Provide close liaison with project teams to ensure the smooth transition of new applications, systems and initiatives into the production environment that rely on the enterprises collaborative systems
Implement and manage appropriate metrics to provide management visibility of platform performance. Review capacity and disaster recovery plans. Innovate and improve the features of the enterprises authentication systems
Engage key stakeholders and sponsors to ensure customer and strategic requirements are being met
Responsible for making decisions regarding the support and maintainability of the enterprises collaborative systems on a day to day basis
Be responsible for budget forecasting and management for collaboration platforms
Ensure system diagrams and operational readiness procedures are current
Develop a disaster recovery plan and test, in conjunction with other lines of services, on an annual basis
Ensure compliance with policies and procedures
Communicate to Senior Management critical liabilities associated with designated support environment
Ensure excellent service to all Production Support clients and business partners
Liaise with the Change Control Board and coordinate impactful changes with cross functional technology and business departments
Confirm and monitor configuration compliance against defined standards
Develop and Implement testing of applications and scripts
Participation in meetings/workshops with partners on recurring or major-impacting issues, status meetings on purchases, consulting services, etc
This role will involve people management, including project/support oversight, personnel development and HR responsibilities

L Collaboration Manager Resume Examples & Samples

24*7 Level 3 Escalation on all IM/SharePoint issues escalated from Executive Support and/or Level 2
Engaged to Lead, and Responsible for resolution of Major Incidents, resulting in High Impact, High Severity outages in the Collaboration space
Build out of new infrastructure, refresh and lifecycle management of the existing infrastructure
Liaise with Citi Architecture and Engineering on new designs or critical design or vendor related issues
Liaise with Other End User Compute teams on service improvement, and global issues/projects
Analysis of L1/L2 Ticket Volumes, and recurring incidents, to develop Service Improvement/Automation initiatives to drive down Incident Volumes, MTTD and MTTR
Lync 2013 /Skype 2015 IM&P and Video,
Reuters IM,
Vantage compliance Engine
SharePoint 2010
SharePoint 2013

Manager, Messaging & Collaboration Ops Resume Examples & Samples

Lead day-to-day Operations of the Microsoft Exchange, O365, Lync and SharePoint technologies including technical support, and issue resolution
Manage the fulltime Engineers ensuring that they continuously improve the fulfillment of all aspects of operational service delivery and keep pace with changing technology
Accept customer environments with clear documentation and transfer of ownership from Exchange Implementations team
Consultation with Exchange Implementations group for scripts and processes proposed for new and existing customers
Partner with the Service Management, to ensure customer stability and SLAs are consistently met
Review of customer account assignments, evaluate staffing metrics, geographic alignment and service delivery performance to determine and manage to an optimal service delivery staffing plan
On-site presence at the customer as required, facilitating relationships and communicating on key issues and providing metrics at customer quarterly reviews
Work with Management team to implement and configure operational processes and metrics for Exchange, O365 and SharePoint
Experience supporting large scale messaging and collaboration projects
Deep understanding of all facets of the archive products and steady-state support

Intranet & Digital Collaboration Manager Resume Examples & Samples

Directly reporting to the Internal Communications Manager and working with the Intranet Committee and wider comms team (including the brand manager and social media specialist), the Intranet and Digital Collaboration Manager will have overall responsibility for the SharePoint platform and LR’s internal digital collaboration tools
Define and deliver an intranet and collaboration strategy to ensure LR’s new intranet continues to evolve and that we are using our internal digital collaboration tools to add value to the LR Group
Creates and provides oversight and editorial rigour for internal social content and other intranet content to make sure it is engaging, effective, of high quality and builds our reputation. Making sure we harness the potential of digital communications
Responsible for increasing adoption of internal collaboration tools and encouraging behavioural change at organisational level
Responsible for gaining buy in from stakeholders at all levels of seniority and for overseeing and collaborating with the communities who produce and edit content. Working closely with the brand manager and wider comms teams to ensure a joined-up approach to digital communications across all channels
Champion the use of digital first
Manage the budget for intranet improvements and provide visibility of the investments that we have made and associated benefits
Prioritise the pipeline of change requests and lead digital governance
Work with the Intranet Centre of Excellence and Intranet Committee who will support the wider business in driving best practice and maximising the potential of the intranet
Providing insightful analytics for management team to demonstrate effectiveness of the intranet and our collaboration tools
Seek and implement industry best practice and keep up to date with new products, methods and innovations
Monitor internal user-generated content for appropriateness
Proven track record of successful management of stakeholders at all levels and good negotiating skills
Excellent copy writing skills and ability to find and tell relevant and engaging stories
Experience and knowledge of LR’s lines of business or professional services would be desirable
Able to ask the right questions and make strategic recommendations
Effective team player and able to be an ambassador of Group IT and Group Comms in all interactions both externally and internally; able to motivate and encourage the team as well as diffuse tensions

Manager, Intranet & Collaboration Resume Examples & Samples

A solid track record managing a corporate intranet
6 to 8 years of communications experience, with 3 to 5 years in digital communications
Knowledge of Sharepoint and general familiarity with content management systems
Experience with internal collaboration platforms, preferably IBM Connections
Solid understanding of key digital concepts including navigation design, wireframes, and user experience
Experience with analytics, preferably including familiarity with Webtrends and Google Analytics
Proven expertise in organizational communications, preferably with a grounding in employee communications
Demonstrated skill in speaking and writing clearly
Strong interpersonal skills and proven ability to work comfortably with senior executives and across functions
Understanding of the financial services industry and its inherent dynamics. A familiarity with concepts related to institutional investing would be a bonus

China Pharma Collaboration Manager Resume Examples & Samples

Its major role is to fulfill its own duties in APAC and Greater China as the key person responsible of dose supply in Global PET Supply Chain for Pharma Clinical Studies on disease modifying drugs for AD and MCI. The manager is required to work, regardless of regions, in collaboration with the Pharma companies and CROs which conduct clinical studies, our CMO, GE CI Global and Local team members
Global Supply Chain staff in the pharmaceutical business segment (Core Imaging, LS, HC)
Management of the whole operations and transactions of Pharma Collaboration Studies
Key role in setting up and coordinating dose delivery operations between CMO and imaging sites with Pharma Companies. (Participation in regular set up meetings, preparation of transportation for test runs, development of SOPs, transportation set-uｐ, dose delivery and other duties requiring project management in the region)
Maintain robust the dose delivery with CMOs, the・ICCC and Pharma companies
Solve any problems arising related to Dose Delivery and alignwith other team members and stake holders on the correct solutions
Stakeholder management related to Pharma collaboration
Management of temp staff and back-up for their work when she or he is off-duty
Knowledge and understanding of GEHC and Pharma company’s procedures and operate within them in multiple programs to ensure that specified country’s clinical study requirements are met
Experience in clinical trial operations, especially AD and MCI pharma clinical trial at CRO or pharmaceutical company
Three or more years of experience in project management or clinical operations of pharmaceutical clinical trials,
Excellent oral and written Japanese and fluent English communication skills
Ability to travel 5％of time
Self-motivated with a proven ability of working to specified deadlines
Experience in Logistics/ importation and Supply chain at Pharmaceutical Companies
Passionate and determined to align actions and priorities with all partners in an out of the business unit
Abile to successfully developoperational processes from scratch and solve problems proactivley
Ability to work effectively in cross functional and cross border teams
Demonstarble project management skills, and excellent ability to prioritize multiple duties and comply with deadlines and meet several parallel deadlines
Expertise on GMP and GCP
Experience in any of the areas of Nuclear Medicine, Neurology, Radiology
Good commercial acumen and experience in a commercial environment

Senior Collaboration Manager Resume Examples & Samples

Lead the planning and delivery for deeply engaging OptumLabs virtual and physical events and forums
Manage budgets, timelines, internal resources, partners and vendors in the delivery of events and forums
Create standards, tools and processes that will enable other team members to successfully manage events
Moderate OptumLabs’ online community forum and orchestrate OptumLabs participation
Create and implement content management strategies for the online forum
Provide day - to - day leadership for the platform underlying the online community forum (from a business perspective, not technical)
Innovate and experiment on new ways to create engagement and collaboration amongst partners
Manage process to create partner - facing content and collateral about OptumLabs research, data, forums and integrated programs
Collaborate effectively as part of a matrixed cross - functional team
4+ years of event management and leadership, with a proven track record of engaging, polished events that are on - time and on - budget
4+ years of marketing and communications experience
Exceptional oral and written communication skills and leadership skills
Demonstrable ability to work effectively with peers through interpersonal and influencing skills
Comfort with complexity and ambiguity in a fast - paced environment
Experience working with complex topics and subject matter
Social Media content strategy experience
2 years of healthcare experience, with strong understanding of key concepts in the healthcare industry
Content strategy and management experience with scientific or healthcare topics

Latam Productivity & Collaboration Manager Resume Examples & Samples

B.S. Computer Science, Telecommunications, Electrical Engineering or equivalent experience; advance degree preferred
5+ years of experience of enterprise level infrastructure operations, with a focus on E-mail, SharePoint, Office Productivity and End User storage technologies is strongly desired
5+ years of experience of enterprise level infrastructure engineering and development, with a focus E-mail, SharePoint, Office Productivity and End User storage technologies
Extensive technical knowledge of: Office 365, including Office Pro Plus, Exchange, SharePoint, Skype for Business and OneDrive
Must have experience in Service Ownership and end to end accountability with outward facing IT services
Knowledge in how to automate virtual and physical desktop deployments to reduce client provisioning timeframes
Experience in managing vendor/supplier relationships
Training in how to use Dev/Ops for IT functions
Must have good planning, organizational, and decision-making skills
Must be able to define, shape, and drive continuous support improvements while effectively collaborating strategically with others with little supervision
Analytical, and problem-solving skills

External Collaboration Manager Resume Examples & Samples

Primary point of contact for DMPK for outsourced scientific services ranging from investigative research to preclinical safety and clinical Bioanalytics
Provide an integrated support by driving the bidding, planning, funding, contracting and financial monitoring of outsourced activities, directly or in connection with centralized functions e.g. Finance
Understand line functions expectations and challenges and integrate those into successful solutions
Drive the outsourcing support of categories of services enabling cross functional collaboration and synergies among TM and NIBR by have a scientific expertise in technical fields
Provide guidance to internal customers, establish an efficient sourcing process, and promote adherence to the global outsourcing strategy and the CRO portfolio
Manage, facilitate and resolve possible conflicts between Novartis and Vendors
Organize mutual communication, feedback and updates between CROs and Novartis and strive for optimal CRO performance by collecting KPIs, managing issue escalation, and resolution with CAPA
Contribute to CRO market intelligence by collecting information on technical development of CROs
Closely work with Strategic Sourcing to ensure appropriate master agreement are renewed efficiently and adherence to compliance requirements (Legal, Patent, Finance, Accounting, QA, Animal Welfare, Data Privacy, ethics…)
Proficiency in contracting, legal, patent procurement and finance processes to drive the operational requirements of outsourced study from beginning to the end

Manager Collaboration Resume Examples & Samples

Delivering results
Contributing to a shared vision
Empowerment

Senior Manager, Collaboration Management Resume Examples & Samples

BBS, MS or PhD degree in one of the pharmaceutical drug development areas (e.g. pharmaceutical sciences/chemistry). In depth knowledge in pharmaceutical development is mandatory
Expertise in CMC area (small molecules or biologics), with proven experience in scientific areas, e.g., analytics, process dev., formulation development, device development, regulatory CMC, quality, manufacturing, etc
10+ years pharmaceutical industrial experience
Strong experience in project management, working in project team and in complex environment (e.g., transversal assignments across different sites)
Experience in leading international and/or multi-cultural teams
Influencing and negotiation skills to build solutions and productive partnerships
Results oriented. Capable of delivering under high pressure environments
Ability to synthesize and explain complex topics to non-experts and to the management; proven ability in oral and written communications
Ability to challenge status quo and to propose alternatives (critical /out of the box thinking)
Take responsibility for driving decision-making process
Encourage the team to adapt, risk management approach in managing quality, time and costs
Fluent in English #LI-GZ

Collaboration Manager Resume Examples & Samples

Implement standard operating procedures and workflows to operate the system with a key focus on ease of use and integration with the Teradata ecosystem including the existing asset repository and the Velocity Methodology
Establish governance process to manage changes to the SOPs and add new functionality
A minimum of 10 years’ experience with global consulting organizations
Prior experience in the implementation and deployment in the following collaboration tools: Slack, Jive, Github and/or Lithium
Ability to drive global consensus within the Teradata Consulting Services leadership
Experience with global service organizations

Dp-collaboration Manager ORE Resume Examples & Samples

Operational management of CROs supporting a particular NIBR / Novartis scientific function (e.g. PK Sciences, Preclinical Safety)
Responsible for building and driving an efficient, cost-effective, high-quality, and flexible infrastructure and logistics for outsourcing routine scientific activities across NIBR globally
Scientific contact for initiating, tracking, executing, and internalizing outsourcing requests
Shared responsibility with scientific functions for assay performance and Data QC
Collect input and provide recommendations for resources allocation and timelines for the ORE group to the Global Head, NIBR SciOps ORE; identify issues and propose mitigating plans to facilitate decision making by the Global Head, NIBR SciOps ORE
Responsible for tracking and management of Novartis internal and external CRO resources; provide input on and facilitate resource deployment and reallocation across areas
Ensure implementation and adherence of NIBR and Novartis operational policies
Minimum 5 years of experience with assay technologies and compound profiling
Ideally significant experience in (scientific) Operations, management of external collaborations, and interactions with internal scientific and support functions
Proven track record of managing outsourcing programs, critically reviewing new and existing programs and contributing to continuous process / program improvement
Excellent communication, collaboration / consensus building, influencing and negotiation skills
Demonstrated ability to analyze, interpret and present information in a clear fashion
Demonstrated ability to successfully and independently work globally within a high-performing organization with interdisciplinary teams
A strong project / program manager with a courageous, innovative and pragmatic approach, used to manage programs that deliver successful high-quality outcomes for Novartis
Strong quality and customer focus
A clear sense of accountability and high degree of mutual respect and integrity

Collaboration / Intranet Manager Resume Examples & Samples

Min. 5 years of project management experience, including successful identification and roll-out of mass collaboration/communication platforms in a large organization with high adaptation and satisfaction score after launch
Stakeholder management experience from international organisation
Fluent in Sharepoint & Microsoft’s collaboration tools, including general knowledge of CMS and basic components of common web technology
Experience in design and flair for UX and UI
Excellent verbal/written communication as well interpersonal skills

Collaboration Platforms Manager Resume Examples & Samples

Propose and improve development practices on the team
Create and maintain Intranet governance standards regarding security, content lifecycle, site ownership, etc
Manage intranet operations and support
Strong evidence-based proposal writing skills
Experience with enterprise social platforms (Yammer, Jive)

Manager, Collaboration Solutions Resume Examples & Samples

Manage a team of coworkers, including performance management, coaching and development
Collaborate with Vendors to develop sales and marketing strategies and grow revenues and activations. Coordinate collaboration with Sales/Marketing/Operations around the Unified Communications program and processes to drive improvement and efficiencies
Manage available resources to maximize short-term initiatives and develop longer term strategic plans in accordance with company goals
Source and manage external resources necessary to increase the effectiveness of the goals of the group
Mentoring/motivating, training and developing the members of the Unified Communications team while also growing category metrics and achieving profit and activation growth
Drive profits by increasing high margin business, while bringing additional value to CDW customers
Identify opportunities for process and strategy improvements for selling Unified Communications products and services while collaborating with other strategic solution groups responsible for developing internal joint offerings
Develop and maintain strong relationships with vendors and work to identify new areas for building sales opportunities
Serve as the escalation point with customers to close Unified Communications opportunities and resolve customer or partner satisfaction issues
Contribute to the development and execution of quarterly and annual sales and operations plans
Manage monthly and quarterly reporting process using metrics in these reports to better manage the business
Work cross-functionally to consistently develop internal and external collateral for generating customer and AM awareness
Develop and maintain strong internal relationships departmentally and working to identify new areas for building Unified Communications sales opportunities
Achieve profitable growth at above market rates
Create long term vision and build strategic plans to achieve goals
Manage key vendor relationships which include: contract negotiations, business planning, marketing initiatives, executive alignment, sales contests, kickoffs, and recognition programs
Responsible for hiring, onboarding, development and training of new coworkers. Provide support and long tern plans to retain top talent
3 years’ experience managing coworkers
3 years’ experience in Unified Communications sales
Ability to travel approx 20%
History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines
Demonstrated analytical and strategic skills with the ability to creatively problem solve
Track record of successfully managing to a budget
Proficient in Microsoft Office applications, with advanced knowledge of Excel and PowerPoint
Excellent written and verbal communication and presentation skills, with the ability to effectively interact with all stakeholders, including senior leadership
Demonstrated ability to develop and maintain strong relationships with internal and external stakeholders
Ability to engage with customers, partners and industry leaders and demonstrate ability to sell value of partnering with CDW for Unified Communications related opportunities
Demonstrated ability to build strategies, gain group consensus on plans, and successful execution
Experience building and managing goal methodology
General technical knowledge around Unified Communications related products and/or services

Collaboration Manager Resume Examples & Samples

Service excellence
Incident management
Escalations
Chasing tickets
Service improvement
Mitigation of service risk and issues
Balanced performance reporting
Promotion of ITS capabilities
Engage all SIAM, customer and Tower staff to understand their technical collaboration needs, capabilities, and objectives; enable the identification of potential collaboration opportunities; and structure effective collaborations
Work with the commercial team to frame and negotiate the agreements required to deliver services
Develop and execute a strategy to manage relationships with key stakeholders
Understand the core capabilities and interests of key stakeholders and build awareness of those within the working community
Work with all stakeholders to identify and assess potential new opportunities
Measure and track the effectiveness of service collaborations, develop and provide regular reports as needed to key stakeholders and leadership, and continuously identify and implement improvements
Advise all relevant staffs and leadership on topics and issues related to successful collaboration
Build and maintain knowledge of current trends, and an effective network, in the industry and collaboration community
Maintain a good working knowledge of your client’s business structure, key deliverables and critical periods
Support the Service Manager in the delivery of the agreed targets and the proactive management of the Lines of Service and appropriate management escalation should any be at risk
Awareness of all Tower changes impacting the “Live” Service and ensuring that such changes do not adversely impact availability
Understand, manage and mitigate the impact of service failure through proactive management of specific tower service issues
Accountable for cross Tower coordination. Act as a mediator and manage disputes to a successful conclusion
Responsible for the production and timely delivery of inputs into the monthly Client service report
Responsible for chairing of tower service review meetings with the client and ensuring these are fully documented and all actions progressed in a timely manner
Ensure client satisfaction levels are maintained through the use of Scorecards and Continuous Service Improvement Plans. This will include addressing outputs from Client Satisfaction and Scorecard processes
Management of any stakeholder complaints registered and accepted by the service manager
Understanding the cost of service delivery and work to reduce
Ensure Capita SIAM Service Management standards, processes and procedures (Tool-kit and Service Operating Manual) are applied without exception by the Service Towers
Working with Tower Project Management, agree Operational Acceptance deliverables and be the support signature for Tower operational handover from Tower Programme/Project Delivery
Oversee the end to end management of any Service Tower BCP/DR invocation
Due to the nature of the role on occasions it may be necessary to provide support out of normal operating hours in support of exceptional client circumstances (i.e. major incidents)

Digital Collaboration Manager Resume Examples & Samples

Strategy alignment: Define innovative road-map/IT strategy for digital collaboration – business, process, and capabilities oriented – working closely with the different business stakeholders
Portfolio planning: Identify service requirements, plan the portfolio of digital collaboration capabilities by prioritizing demand together with the key representatives from the business – business case/value oriented – and clearing demand with the service owners
Implementation: Set up and manage global projects to deliver against roadmap/portfolio – coordinating relevant resources (internal, as well as vendor management) – ensuring aligned architecture, serviceability, and security of systems and services
Deployment: Prepare Digital Collaboration systems for deployment, including training, communication, change management
IT Service Management: Own and manage existing Digital Collaboration Services
Operation and optimization: Review service performance and conduct value discussion with business stakeholders, identify requirements for service improvements
Presentation of solutions to stakeholders across functions, hierarchies and regions to generate buy-in

Eclinical Manager Etmf & Collaboration Resume Examples & Samples

Support the eClinical Operations lead developing and implementing the overal eclinical platform strategy
Lead design, implementation, validation, and maintenance of global eclinical systems and related infrastructure. This includes but is not limited to Document Management and Collaboration
Provide subject matter expertise across the above listed components of the CRD eclinical platform
Contribute to all aspects of system life cycle, representing the business to ensure that user requirements are translated to sound implementation and configuration that will meet the long-term needs
Lead development and execution of robust user requirements and validation plans
Lead systems validation efforts, coordinating user acceptance testing and configuration management
Establish and maintain strategies and processes for streamlined and effective configuration support
Ensure optimal licensing which meets overall demand
Plan and provide resources and budget for system implementation, operations and maintenance
Lead the development and implementation of strategies to enable development of reports and utilities supporting CRD operations, metrics collection, and study maintenance
Partner with IT and external vendors to establish development infrastructure and process to provide global and study specific solutions
Lead the analysis of user report requests to determine optimal approach
Provide direction and guidance to report developers for development of global reports
Provide consultation as needed to study teams in the use of reporting tools
Lead the development of eclinical system usage and configuration standards, and implement and maintain required infrastructure and process for ongoing management of eclinical systems usage standards and best practices
Establish strategies, plans, and documentation for training and consultation to CRD personnel on eclinical usage standards and best practices
Assist study teams in application of best practices, study build issue resolution, and tool/vendor specific activities
Maintain and track eclinical system design/build tool enhancement requests
Establish and maintain partnerships with CRD business functions, partner business functions like Commercial or Regulatory, IT and external vendors
Lead cross functional teams supporting development of global systems and processes and maintaining a streamlined interface between study conduct and system interface/usage
Establish and lead forums to share best practices and ensure consistency across global CRD regarding study build methodology, data integration, reporting, and related study implementation components
Liaises with with key stakeholders to ensure understanding of the nature of Clinical System services required to deliver on program requirements
Drives facilitation with other CR&D group members and IT to set priorities for the e-Clinical Strategy
Collaborates with global CR&D, IT, Procurement and Contracts staff in the selection of relevant Vendors
Develop and evolve strategic partnership and collaboration with CRO data systems teams to develop shared processes to optimise path from protocol generation to final database delivery and archiving
Support negotiations of clinical system best practises/processes etc with vendors
Support ongoing continuous improvements in the e-Clinical solutions through understanding of technology and systems developments worldwide, resulting in enhanced value (time, cost, quality and innovation) for CSL
Ensures the CRD Business Technology team develops best practices, system guides and processes to enable optimal systems (including system integrations) utilised in global CRD clinical programs
Provides expertise and leadership to drive innovation (e.g. improved access to data)
Identify and implement solutions to global clinical systems issues and concerns
Identify and implement process improvement solutions applicable to internal activities
Liase with the operational excellence team to manage continuous improvement
Develop and provide metrics on clinical system performance, cycle time and productivity metrics to support ongoing improvements in quality and processes
Develop networks with external parties (key experts, contract research organisations) as pertains to clinical data solutions to support key R&D programs

Senior Manager Collaboration Resume Examples & Samples

Ensure the development of territory business unit strategic and tactical plans that align to overall strategic goals and ensure the implementation thereof
Drive business development and manage local business unit success through developing and tracking key performance indicators and ensuring that the sales teams are equipped to achieve these
Establish and develop the relevant employee capability, providing the required governance and oversight to ensure the achievement of the local business unit and overall business goals
Provide advice to territory teams on demand generation activities that aligns to market requirements and business needs
Manage the product/portfolio lifecycle and in so doing are responsible for the planning and tactical activities required for product growth and management
Drive new offers and product enhancements, updates and development through the RSIP
At least 3-5 years' experience in IT Infrastructure systems integration or IT outsourcing business, with a territory management capacity and related experience focused on Collaboration solutions including transformation, virtualization and cloud, application workloads, and technology sales
At least 4 years’ experience driving services in the Collaboration environment
Demonstrated experience in managing partners
Experience in services-led selling, (spanning consulting, managed services, IT outsourcing and cloud) and C-suite engagement
Demonstrated success of business development, pipeline management, and success in influencing additional pull-through business
Possess deep knowledge in the key IT Collaboration trends, reference architectures, and best practice solutions for Collaboration transformation and the next-generation Collaboration. Demonstrate practical experience with thought leadership and client engagement on Collaboration transformation, virtualization and hybrid cloud
Knowledge of cloud technologies, application rationalization, disaster recovery, cloud workload migration, and development of private cloud infrastructure solutions
Experience in managing business operations including areas of strategy, marketing, business development, sales management, and financial management
Ability to quickly learn Dimension Data’s strategy, core competencies, organization, sales and delivery process, and applicable methodologies
Experience in managing a team of Sales Specialists, with both direct and dotted line reports