Community Associate Resume Samples
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Community Associate Resume Samples
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JB
J Bartell
Jefferey
Bartell
161 Zulauf Course
New York
NY
+1 (555) 209 6905
161 Zulauf Course
New York
NY
Phone
p
+1 (555) 209 6905
Experience
Experience
Detroit, MI
Community Associate
Detroit, MI
Harber LLC
Detroit, MI
Community Associate
- Work with assigned Community/General Manager as an integral part of the management team
- Analyze Lyft data for performance gaps and process improvements
- Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications
- Ensure all safety precautions are followed while performing the work
- Providing managers with necessary details for follow-through
- Provide administrative logs to the General Manager; and any additional reports as requested
- Takes minutes at the Board of Director's meetings to provide to the manager for review within 24 hours of the meeting
Philadelphia, PA
Community Associate, Wellness
Philadelphia, PA
Mayert, Pacocha and Beier
Philadelphia, PA
Community Associate, Wellness
- Work with community teams to promote wellness throughout the WeWork community
- Provide multimedia support to assist with marketing efforts
- Assist with vendor scheduling and substitutions for group classes, massage therapy and group classes
- Assist with marketing efforts through MENA engagement, flyers, TV displays, social media, emails, and more
- Provide the highest level of customer service to members, prospective members, and guests
- Assist with events
- Engage in the larger city community by attending events and networking with local start-ups and organizations
present
Houston, TX
Community Associate, Events Marketing
Houston, TX
Bednar-Gusikowski
present
Houston, TX
Community Associate, Events Marketing
present
- Support marketing and community engagement in program management and project implementation related to community involvement, brand development, and engagement
- Excellent interpersonal qualities and works well with others
- Develop event processes and strategies, collecting input from cross-functional teams
- Enjoys working in a fast – paced environment
- Create start to finish timelines and logistics involved in the execution of events from inception to completion with the events team
- Track and report on results in a timely manner and incorporate key learning in event recaps
- 2+ years of event production, event marketing or a related field
Education
Education
Bachelor’s Degree
Bachelor’s Degree
University of Cincinnati
Bachelor’s Degree
Skills
Skills
- Attention to detail...basically you’re someone who enjoys and is good at coloring inside the lines
- Attention to detail -- basically you’re someone who enjoys & is good at coloring inside the lines
- Ability to operate basic office equipment
- Solid organisational skills, including the ability to prioritise and multi task in a demanding environment
- Exhibit professionalism, professional attire and demeanor at all times
- Strong oral and written communication skills; extremely attentive to detail
- Strong problem solving skills with the ability to prioritize multiple functions and tasks while managing time efficiently (multi-tasker)
- Strong attention to detail
- Proficiency in other languages
- Localize, generate, and publish high-quality editorial content for each respective game franchise
15 Community Associate resume templates
Read our complete resume writing guides
1
Community Associate, Blizzard China Resume Examples & Samples
- Monitor internet forums, player comments to Weibo, blog posts, and media coverage of all Blizzard games on a daily basis
- Provide a comprehensive, factual, and accurate community report for every Blizzard franchise to management and HQ on weekly basis
- Monitor player comments and provide a quality community report, whenever requested by management and development teams
- Support community and PR managers on community management during issues or crisis
- Support the associate community manager on Weibo and Wechat management
- Handle other community responsibilities assigned by the associate community manager
2
Entrepreneurship & Community Associate Resume Examples & Samples
- Develop projects for Facebook’s small business in local communities across Mexico and Latin America priority countries
- Build creative partnerships with local small business influencers and advocacy groups
- Teach and train small businesses how to use Facebook to meet their objectives
- Create and execute effective advocacy strategies
- Partner with team across Facebook to develop educational materials and support processes to compliment the advocacy programs across Latin America
3
Community Associate Resume Examples & Samples
- Engage with Poshmark users via email support
- Respond to users in a timely, friendly, and professional manner
- Demonstrate empathy while providing thoughtful and prompt resolutions for the Community
- Research, troubleshoot, and recommend solutions for open orders and account issues
- Gather feedback and suggestions from the Community
- Strive to exceed volume and quality goals
- Help with side projects and administrative work as needed
4
Community Associate, Order Dispute Management Resume Examples & Samples
- Engage with Poshmark users in a friendly, helpful, and patient manner (both in the app and also at live Posh Parties)
- Investigate all aspects of an order to assist in determining a resolution
- Execute decisions to fairly resolve disputes following Poshmark’s return policies
- Build relationships with users and gain knowledge of the Poshmark community
- Help with administrative support as needed
5
Community Associate, Ambassador Management Resume Examples & Samples
- B.A. or B.S. required
- Passion for Poshmark—experience with the app is a huge plus!
- Believes that helping users is crucial to the growth and success of the company
- Experience in related fields preferred (Community marketing or management)
- Experience with the Adobe Suite a plus
- Endless patience and ability to turn a negative into a positive
- Passion for community, customer service, and spreading love and kindness
- Excellent organization skills and the ability to pay special attention to detail
- Must be outgoing and self-motivated
- A team-oriented mindset and the ability to work with a wide range of individuals
- Candidates local to SF/Bay Area preferred; No telecommuting positions available at this time
6
Community Associate Resume Examples & Samples
- Support drivers with your knowledge of both Miami and the Lyft platform
- White glove customer service experience
- Attention to detail...basically you’re someone who enjoys and is good at coloring inside the lines
- You’re good at multitasking. Yes, we know “multitasking” isn’t a real thing, but basically you’re able to type and talk at the same time...or pat your head and rub your belly
- Strong computer skills is a must and you feel comfortable with learning new processes and systems
- Patience, Patience, Patience
- You go the extra mile to communicate clearly and effectively
- You are thorough. There is no race between the turtle and the hare
- Self- Starter
7
Community Associate, Events Marketing Resume Examples & Samples
- Create start to finish timelines and logistics involved in the execution of events from inception to completion with the events team
- Identify opportunities to generate press and social media content to promote events programs, ensuring messaging and goals are achieved at events
- Plan, develop, and execute targeted marketing campaigns (e.g. email, newsletters, contests, etc.) while effectively working alongside the Marketing and Design teams to promote upcoming events
- Develop event processes and strategies, collecting input from cross-functional teams
- Strategize around brand and audience insights and turn them into big ideas
- Support marketing and community engagement in program management and project implementation related to community involvement, brand development, and engagement
- Maximize event strategy through effective use of pre-event, event day and post-event marketing
- Track and report on results in a timely manner and incorporate key learning in event recaps
- Have an enthusiastic and effective presence while being a brand ambassador to create a positive attendee experience at live events
- 2+ years of event production, event marketing or a related field
- Excellent interpersonal qualities and works well with others
- Strong sense of urgency and follow through
- Detail oriented with organizational skills – able to juggle multiple things at once
- Enjoys working in a fast – paced environment
8
Community Associate, Oace Resume Examples & Samples
- Maintains computer-based record-keeping systems with community partner information and contacts
- Coordinates contact with parents and the school-based community to elicit their support and participation in school-based and community activities, parent meetings, workshops, musical productions and volunteer activities
- Increases and develops relationships with community based organizations. Facilitates regular community based meetings and events
- Develops a wide range of community contacts that will volunteer, partner, or provide resources to OACE
- Maintains ongoing contact with community organizations that are involved with providing services to support OACE’s educational programs
- Makes connections with community based organizations to increase community support and to communicate any change in the needs of OACE’s student population
- Assists OACE students and staff in building relationships with external partners
- Assists in coordinating, improving and maintaining community services and relationships with OACE
- Coordinates various outreach programs between OACE and various community-based organizations
- Assists with written and telephone communication with parents, partners and the community
9
Community Associate Resume Examples & Samples
- Support drivers with your knowledge of both Atlanta and the Lyft platform
- Analyze Lyft data for performance gaps and process improvements
- Familiarity with the Atlanta area
- Must be able to work at any of the Atlanta Express Drive locations given 48 hours notice prior to shift beginning
- Must be willing to work a full Saturday shift at least 2x a month (with a corresponding Monday off)
- High energy with an outgoing, social personality—you love talking to people
- Impeccable customer service and problem-solving skills
10
Online Community Associate Resume Examples & Samples
- Manage social media day-to-day activities, including editorial content, community-outreach and response, etc
- Engage with SolarCity’s customer base to create a social referral network to drive information-sharing, increase brand awareness and lead generation
- Assist Customer Care/Customer Relations in resolving issues and developing cohesive messaging
- Work with communications team to design and execute a customized social media strategy, creating and leveraging relevant tools and techniques into the corporate culture and into all of the company’s products and services
- Work with web development, recruiting and online marketing team to ensure social media tools are created and customized as needed
- Respond to comments, inquiries and complaints on social media as well as communicate with those same individuals offline, when necessary
- Track and categorize social media feedback, analyze trends, and collaborate with departments across the company to mitigate risks to brand reputation and improve customer experience
- Work with online marketing team to measure and analyze effectiveness of social media community management and campaigns
- Bachelor’s degree or higher in related field, preferably liberal arts
- Strong writing skills (will be asked to provide a portfolio of created content, including research-based editorial)
- Social media or community management experience for a consumer-focused organization
- Needs to be obsessed with social media, and have an in-depth knowledge and understanding of the range of social media platforms and their appropriateness for SolarCity
- Very strong communication and interpersonal skills, team-oriented, ability to work with a wide range of internal departments and get along with different personalities
- Good technical understanding of online tools, ability to learn new technologies quickly
- Understanding of SEM, SEO and other online marketing techniques, including how to tag, leverage keywords, and how to tailor social campaigns to maximize SEO effectiveness
- Public relations, advertising, marketing (especially online marketing) experience a plus
- Detail-oriented, resourceful and able to manage shifting priorities
- Ability to positively and effectively interact with internal and external customers
11
Social Media Community Associate Resume Examples & Samples
- Answer posts, comments, messages on Social Media platform within an agreed SLA proposal
- Provide realistic and creative resolution as necessary
- Ensure urgent/negative items are flagged and help provide strategy to mediate conversations
- Continuously monitor online conversations across all active Social Media platform
- Share interesting/helpful items to start and drive conversations and engage community
- Mediate and participate in all conversations across all platforms
- Ensure usage of the centralized platform to gather insights
- Review and analyze movement of platforms based on reports provided
- Propose, share, and help provide strategies based on insights provided
- At least 1 year working experience in PR or Customer Service
- A strong research and writing skills
- Proficiency in using Microsoft products such as Excel, PowerPoint, Word
- An understanding with a proven experience in handling social media universe particularly Facebook, Twitter, Instagram
- Candidate with blogging experience will be an added advantage
12
Community Associate Resume Examples & Samples
- Guide drivers through the onboarding process at our Express Drive lot
- Support drivers with your knowledge of both the Lyft and Express Drive program
- Bachelor’s degree or equivalent (If you are a recent grad, please list your GPA on your resume)
- Knowledge of the for-hire vehicle industry
- Proficient with a Chromebook
- An eye for process improvement and design
- Willingness to work on the weekends
13
On Demand Community Associate Resume Examples & Samples
- Managing switchboards; handling calls of various internal /external clients as well as various Regus areas of business
- Preparing offices for move-in/ move-outs
- Administrative tasks- delivering their mail, answering their phones, sending their packages, ordering their office supplies,
- Ensure continual upkeep and standards of business centre to include offices, meeting rooms and communal areas
- Contributes to the overall revenue of the centre by identifying opportunities to promote Regus products and services
- Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook and the ability to understand further programmes to assist in the day to day centre operations
14
Community Associate Resume Examples & Samples
- First point of contact for new and existing customers and visitors therefore providing an exceptional impression and service
- Managing meeting room booking system
- Resetting Meeting Rooms to accommodate bookings
- Demonstrate ownership of the centre to ensure the centre is ‘show ready’ at all times-
- Duties may vary depending on centre needs
- Exceptional Customer Service skills, including the ability to remain flexible and calm in high pressure or continually changing situations
- Solid organisational skills, including the ability to prioritise and multi task in a demanding environment
15
Community Associate Resume Examples & Samples
- Center Operations
- Client Retention
- Revenue Generation
16
Community Associate Resume Examples & Samples
- Act as a key point of contact for customers and visitors providing a professional and friendly service as well as delivering an exceptional first impression
- Serve as a primary resource in assisting customers within the centre; whether showing a customer to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks
- Provides a great environment for our customers by taking pride in continually keeping the centre “show ready” by ensuring the business lounge, conference rooms, show offices and common areas are spotless and prepared for our next guests at all times
- The CSR becomes an extension of our customer’s team by delivering their mail, answering their phones, sending their packages, ordering their office supplies, booking their meeting rooms, preparing their meeting rooms, and ensuring that they are able to concentrate on their work, while we manage their office needs
- Serve as a resource for customers seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities are critical in the ability to deliver service in an exceptional and timely manner
- Demonstrate a true passion for customer service by proactively seeking ways to surprise and delight our customers and guests, always going above and beyond
- Responsible for maintaining cleanliness and visual standards throughout the Centre including: kitchen, offices, conference and meeting rooms, toilets and other common areas
- Ensure client offices are cleaned and prepared for new client move-ins
- Ensure meeting and conference rooms are cleaned and prepared before and after events therefore ready for client use at all times
17
Digital Marketing Community Associate Resume Examples & Samples
- Content Creation – Writing e-mail newsletters, event descriptions, creating flyers, etc
- Events – creating and promoting in-person and virtual events
- Engagement – interacting with community members online, networking with other related teams and communities to share content
- Organization – Compiling user-generated content (blog posts, videos, demos, etc.) in an organized, user-friendly visual presentation
- Basic knowledge in the marketing field
- Basic knowledge in social media and e-mail marketing
- At least 6 months experience in digital marketing
- At least 6 months experience in working in a collaborative and driven environment (this can include classroom and/or internship setting)
- Basic HTML/CSS knowledge
- Basic knowledge in Photoshop and Adobe Illustrator
18
Community Associate, Wellness Resume Examples & Samples
- Provide the highest level of customer service to members, prospective members, and guests
- Professionally greet members and guests
- Check-in members
- Answer phones
- Update members' accounts
- Maintain an orderly lobby area
- Able to work opening and/or closing shifts
- Manage wellness schedule and digital marketplace and ensure the schedule and offerings are reflected appropriately and up to standards
- Assist with vendor scheduling and substitutions for group classes, massage therapy and group classes
- Work with community teams to promote wellness throughout the WeWork community
- Assist with marketing efforts through MENA engagement, flyers, TV displays, social media, emails, and more
- Engage in the larger city community by attending events and networking with local start-ups and organizations
- Provide multimedia support to assist with marketing efforts
- Assist with events
- Customer service experience required
- Exceptional organizational and multitasking skills
- 4-year college degree strongly preferred
19
Community Associate Resume Examples & Samples
- Be the first and last point of contact for your building
- Greet and check-in member guests
- Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation
- Manage We Member check-ins and check-out
- Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications
- Be active on the WeWork member network
- Conduct building walkthroughs
- Assist with move ins and move outs; prepare and distribute member welcome packets
- Assist with building operations and maintenance to ensure highest level of member experience
- Fielding and assigning requests submitted through Zendesk
- Manage keycard activations and bike room access requests where applicable
- Ensuring the building is clean and well kept
- Ordering consumables
- Mail and Package responsibilities as needed
- College graduate with a four year degree preferred but not required
- Customer Service and/or sales experience a plus
20
Community Associate Resume Examples & Samples
- Handle customer concerns, coordinating questions through to prompt resolution with the Global Service Centre (GSC) team on behalf of the customers
- Hold regular community events in your centre
- Serve as the primary backup for the Area or General Manager including (as needed) conducting customer needs analysis meetings, and taking customers on tours
- Ensure that all daily service charges are captured and entered into the billing system on a daily basis
- A desire and passion to beat the competition and win
21
Community Associate Resume Examples & Samples
- Clerical skills
- Good telephone manner
- Self starter with strong initiative
22
Community Associate Resume Examples & Samples
- Provide administrative logs to the General Manager; and any additional reports as requested
- Initiates preparation of committee reports, meeting notices as applicable, meeting minutes, and submit for Manager's review and approval
- Architectural Review Committee Liaison
23
Community Associate, Express Drive Resume Examples & Samples
- Guide drivers through the onboarding process whether in person, at an event, phone, email, and carrier pigeon
- Work closely with peers and third parties to organize onboarding events for Lyft drivers
- Educate drivers one-on-one and in groups
- Support drivers with your knowledge of both Dallas and the Lyft platform
- Knowledge of the TNC industry
- Familiarity with the Dallas area
- Must be able to work at any of the Dallas Express Drive locations given 48 hours notice prior to shift beginning
- Excellent, clear verbal and written communication skills
- Ability to multi-task and switch into different modes during the workday/week
- Proficient with a Mac/PC
- Like process, love numbers
- Passion for the sharing economy
24
Community Associate Resume Examples & Samples
- Own day-to-day Express Drive operations
- Guide drivers through the onboarding process
- Support drivers with your knowledge of both the Lyft and Express Drive programs
- Work regularly with external Express Drive staff
- Support drivers with your knowledge of both Nashville and the Lyft platform
- Manage weekly posting schedule using Percolate
- Monitor trends and report insights to continuously improve content
- Familiarity with the Nashville area
- Ability to analyze data and formulate a strategy
- High energy with an outgoing, social personality — you love talking to people
- Self starter, able to work independently
25
Community Associate Resume Examples & Samples
- Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations and new hires
- Ensures that the telephone is answered properly and messages are handled courteously, accurately and in a timely manner
- Initiates preparation of Management Reports, committee reports, meeting notices as applicable and submit for Manager's review and approval
- Maintains updates and coordinates resident information in computer database at a minimum on a monthly basis. Generates and provides this information to the General Manager, Board of Directors
- Maintains roster of mailroom boxes
- Keeps track of insurance certificate requests. Maintains insurance records books for both vendors and unit owners
- Maintains supply closet. Requests all office supplies and equipment, following established purchasing procedures
- Opens and distributes mail, prepares accounts payable invoices with work orders and receiving tickets. Stamps and code invoices
- Prepares move-in packages for re-sale and leases. Creates files, compiles sand coordinates all necessary information and documentation for new owners/leases
- Sets up meetings for Board Approval process
- Keeps packages updated with new memos and policies as required
- Prepares any resident information packages that require Board approval, (i., e., Architectural Modification)
- Coordinates receipt of closing statement or warranty deed to put in the file and send to corporate A/R to change name and address for maintenance coupons
- Maintains inventory of common areas keys, transmitters and key fobs for residents and re-order as needed following established procedures. Maintains log for sales and cash purchases as needed
- Foster cooperation and work well within a team atmosphere
- Attend all mandatory company functions
- Maintain reliable transportation
- Excellent time management abilities
- Must be proficient with computer programs needed for specific position including Microsoft Outlook, Word, Excel, and PowerPoint
- Must have minimum typing speed of 50 WPM
- Must possess a High School diploma; some college desirable
26
Community Associate Resume Examples & Samples
- Work closely with third parties to organize onboarding schedules
- Support applicants and drivers with your knowledge of both Detroit and the Lyft platform
- Perform pre- and post- applicant outreach to get drivers approved and on the road
- Prepare applicants for what to expect and how to be successful on the road
- Flexible schedule: this is a role that requires some nights and weekends (within reasonable business hours) included; candidates must be able to accommodate rotating schedules
- Familiarity with the Detroit area
- Comfortable on the phone and in person interacting with driver applicants
27
Community Associate Resume Examples & Samples
- Support applicants and drivers with your knowledge of both San Jose and the Lyft platform
- Comfortable on the phone and in-person
- High energy with an outgoing, social personality—you love talking to people!
28
Community Associate Resume Examples & Samples
- Visit and audit regional onboarding sites throughout the Bay Area to coach team on improving efficiency and results and to ensure brand standards are maintained
- Act as a liaison between the team of Community Associates and Operations Lead team to ensure key objectives are met
- Proactively identify problems within the onboarding process and use creative solutions to solve them
- Use basic analytics tools such as Excel/Google Sheets + SQL/Mode
- Build effective schedules and assist in controlling labor spend
- Work with team to ensure proper onboarding site inventory
- Adapt to a changing schedule including working at various sites across the Bay Area
- 2+ years of customer service experience
- B.A. or B.S., bonus points if in communications or business
- Knowledge of Excel/Sheets and SQL
- Strong oral and written communication skills; extremely attentive to detail
- Great rapport with managers and coworkers
- You love our drivers (new and old!) and providing them exceptional service
- A team player - you're willing to help out wherever needed
- Ability to lead and coach a remote team
- Strong problem solving skills with the ability to prioritize multiple functions and tasks while managing time efficiently (multi-tasker)
- Self-directed with a high sense of urgency while maintaining a meticulous attention to detail (no matter how mundane)
- Proficiency in the Google suite of products and Excel/Sheets formulas
29
Community Associate Resume Examples & Samples
- Train our trainers to educate drivers one-on-one and in groups
- Resolve and assist with driver onboarding or driving issues with your knowledge of both DFW and the Lyft platform
- Help to develop and plan marketing events at colleges, festivals and big gathering across DFW
- Familiarity Manage and encourage the growth of our brand ambassadors in DFW to promote Lyft
- Develop and source local partnerships in DFW
- Organize and manage the rider and driver pickup and drop-off experience at events
30
Community Associate Resume Examples & Samples
- Maintains positive and professional communication with each owner to create, enhance and promote a friendly interaction between owners and FirstService staff
- Maintains regular and positive communication with assigned Community Managers to create, enhance, and promote daily positive interaction among members of the FirstService team
- Identifies and clarifies resident's needs regarding their association and/or property while maintaining owner confidentiality and keeping Community Manager informed
- Provides New Residents with the necessary paperwork and information on being a resident in the community and gaining access to any applicable amenities
- Researches homeowner account issues; prepares account change forms as necessary with all such work being completed within 72 hours of receipt
- Initiates preparation of Management Reports, committee reports, meeting notices, and board packages as applicable and submits for Manager's review and approval within the timelines specified by the Community Manager
- Assists in the implementation and execution of the pre-collection process to ensure accounts are handled according to Association's collection policies
- Provides back-up coverage for office receptionist in covering the phone system and greeting office visitors as requested and/or scheduled
- Takes minutes at the Board of Director's meetings to provide to the manager for review within 24 hours of the meeting
- May be required to conduct compliance inspections of the homes and/or condominium units in the portfolio of associations
- May be required to finalize inspection reports to ensure they are sent out within 48 hours
- May be required to ensure that non-compliance issues are followed up in a timely manner and in accordance with the Association policies and procedures
- Must have experience in customer service and working with Microsoft Office products
- Strong communications, verbal and written, and inter-personal skills essential
- Telephone Etiquette; Resident Database Resources; Basic understanding of office equipment
31
Community Associate Resume Examples & Samples
- Support drivers with your knowledge of both Los Angeles and the Lyft platform
- Regular to frequent local travel that requires a valid driver’s license and access to a personal vehicle
- Familiarity with the LA area
32
Community Associate Resume Examples & Samples
- Support drivers with your knowledge of both Sacramento and the Lyft platform
- Familiarity with the Sacramento area
- Community Associate's will be required to provide their own transportation
33
Community Associate Resume Examples & Samples
- Provide first class customer service while working in a fast paced & engaging environment
- Guide drivers through the onboarding process whether in person, at an event, phone, email, & carrier pigeon
- Work closely with peers & third parties to organize events for Lyft drivers
- Educate drivers one-on-one & in groups
- Support drivers with your knowledge of both San Francisco & the Lyft platform
- Become a main point of contact for our growing community of Portuguese speakers
- 1+ year of in-person customer service experience
- Attention to detail -- basically you’re someone who enjoys & is good at coloring inside the lines
- You’re good at multitasking. Yes, we know “multitasking” isn’t a real thing, but basically you’re able to type & talk at the same time...or pat your head & rub your belly
- Strong computer skills is a must & you feel comfortable with learning new processes & systems
- Patience, patience, patience
- Resilient!
- You go the extra mile to communicate clearly & effectively
34
Community Associate, Express Drive Resume Examples & Samples
- Support drivers with your knowledge of both the Washington DC area and the Lyft platform
- Familiarity with the Washington DC area
- Must be able to work at any of the DCA Express Drive locations given 48 hours notice prior to shift beginning
35
Community Associate Resume Examples & Samples
- Willing to work at various locations to support driver and passenger facing activities
- Support drivers with your knowledge of both the Everett area and the Lyft platform
- Ability to work Saturdays every now and then
36
Community Associate Resume Examples & Samples
- Guide drivers through the onboarding process whether in person, at events, by phone, email, or carrier pigeon
- Support applicants and drivers with your knowledge of both Baltimore and the Lyft platform
- Prepare applicants and current drivers for what to expect and how to be successful on the road
37
Community Associate Resume Examples & Samples
- Resolve and assist with driver onboarding or driving issues with your knowledge of both Austin and the Lyft platform
- Help to develop and plan marketing events at colleges, festivals and big gathering across Austin
- Familiarity Manage and encourage the growth of our brand ambassadors in Austin to promote Lyft
- Develop and source local partnerships in Austin
38
Community Associate Resume Examples & Samples
- Create an exceptional personalized service experience for Lyft users
- Provide friendly and timely support to Lyft drivers via in person appointments and email
- Support applicants and drivers with your knowledge of both Boston and the Lyft platform
- Troubleshoot user problems with the Lyft app
- Document all support contacts in a CRM system
- Guide new drivers through the onboarding process
- Make app recommendations based on feature requests and bugs reported by users
- Be a community advocate for Lyft
- Proficiency in Spanish and/or Portuguese
- 1+ years experience in customer service
- Advanced problem-solving skills with the ability to think creatively to resolve driver concerns
- Ability to demonstrate empathy and take initiative on doing what’s right for the customer
- Dependable and punctual with time management
- Flexible schedule, willing to work off hours and weekends
- Comfortable in a fast-paced environment, subject to rapid change and uncertainty
- Proficient with a Mac and/or PC
- Familiarity with the Boston area
39
Community Associate Resume Examples & Samples
- Ensures that the telephone is answered properly and messages are handled courteously, accurately and within 24 hours. Monitors, logs, and screens messages,
- Providing managers with necessary details for follow-through
- Initiates preparation of Management Reports, committee reports, meeting notices, and board packages as applicable and submits for Manager's review and approval
- Within the timelines specified by the Community Manager
- Assists in the implementation and execution of the pre-collection process to ensure
- Accounts are handled according to Association's collection policies
- Conducts data entry projects, as assigned, including but not limited to Homeowner
- Paperwork filing, and packet preparation
40
Community Associate, Special Needs Plan Resume Examples & Samples
- Work with members to ensure established care plan goals are met via
- Coordinating with the assigned Case Manager to ensure all pending tasks are successfully met
- Work with family/caregiver, physician and entire interdisciplinary team in assisting member reach their healthcare goals
- Coordinate transportation, follow-up appointments, work with the pharmacy to ensure medications are filled in a timely fashion, follow-up on doctors’ and discharge orders to ensure they are accurate and member remains in compliance with the orders
- Facilitate member access to appropriate medical and specialty providers
- Educate member and family/caregiver(s) about relevant community resources
- Work as part of the Case Management Clinical team for the Special Needs Plan members and serve as a liaison between the members, the clinical care team, family/caregiver(s), payers, and community resources
- Cultivate and support primary care and specialty provider co-management with timely communication, inquiry, follow-up, integration of information into the care plan regarding transitions-in-care and referrals
- Connect members to relevant community resources with the goal of enhancing member health and well-being, increasing member satisfaction and reducing health care costs
- Reach out to members with planned hospital admissions to provide guidance and education prior to their procedures
- Link members to all additional benefits including transportation, otc, dme/dms, home health services, behavioral health, specialty providers, social services etc
41
Community Associate Resume Examples & Samples
- Guide drivers through the onboarding process whether in person, at an event, at our Express Drive lots, on the phone, email, and carrier pigeon
- Support applicants and drivers with your knowledge of both Denver and the Lyft platform
- Support Operations in Denver through special on the ground projects to make the driver experience as seamless as possible
- Must be able to work Tuesday through Saturday
- Familiarity with the Denver area
- Community Associates will be required to provide their own transportation
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Community Associate Resume Examples & Samples
- Support drivers with your knowledge of both Chicago and the Lyft platform
- 2+ Years of customer service preferred
- B.A. or B.S. Preferred, bonus points if in communications or business
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Community Associate Resume Examples & Samples
- Gain knowledge of the Poshmark community
- Educate users on policies and guidelines
- Communicate with users in a helpful, friendly, and professional manner
- Investigate and recommend solutions for open orders and account issues
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Community Associate Resume Examples & Samples
- Support applicants and drivers with your knowledge of both Las Vegas and the Lyft platform
- Support Operations in Las Vegas through special on the ground projects to make the driver experience as seamless as possible
- Knowledge in vehicle maintenance is a plus
- Familiarity with the Las Vegas area
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Community Associate Resume Examples & Samples
- Support drivers with your knowledge of both Portland and the Lyft platform
- Familiarity with the Portland area
- Proficient using Excel to analyze data sets
