Consultant Lead Resume Samples
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Consultant Lead Resume Samples
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HC
H Cole
Hobart
Cole
69503 Louie Motorway
San Francisco
CA
+1 (555) 790 7168
69503 Louie Motorway
San Francisco
CA
Phone
p
+1 (555) 790 7168
Experience
Experience
Houston, TX
Consultant Lead, PSG
Houston, TX
Johnson, Turner and Kessler
Houston, TX
Consultant Lead, PSG
- Working knowledge of workflow tools
- Familiarity with iterative development life-cycle and methodology
- Play a role in the development to promote team morale and productivity, such as participating in hiring process, team assignments, and cross training etc
- Define project standards and ensure their use, perform complex event-driven infrastructure implementations
- Active involvement in practice development, team participation, and relationship building
- Solid background in system performance analysis and capacity planning
- Background in vertical industries such as, Financial Services, Government, Logistics, Healthcare and/ or Hi-tech manufacturing
Houston, TX
Technical Consultant, Lead
Houston, TX
Roberts and Sons
Houston, TX
Technical Consultant, Lead
- Host Implementations and support Conversion/De-conversion support
- New iSeries LPAR setup for Signature environment deployments
- Installation of code from Development to multiple iSeries environments
- Creation of new Signature iSeries environments for testing purposes for both clients and internal iSeries LPAR migrations and upgrades
- Consultative activities for audit and compliance for outsourcing
- Miscellaneous Account Executive projects for clients Subsystem troubleshooting, debugging and diagnosis iSeries Performance analysis – working with FET and Signature Development
- Technical owner of Identity and Access Management Systems for Dow Jones Consumer Products. These systems host and manage millions of customer identities and entitlements
present
Houston, TX
Director, Business Consultant Lead
Houston, TX
Jenkins-Jerde
present
Houston, TX
Director, Business Consultant Lead
present
- Integrating business and IT planning
- Partnering with Software Architects on strategic roadmap development and future end states
- Work with the Strategic Initiatives team and Business Partners to manage and analyze incoming ideas and work requests
- Leveraging the Strategic Initiatives team (SI) to conduct business process management improvements
- Support the development of business cases and facilitating the estimation process with ADL partners
- Quantifying benefits (jointly, with business partners and FPA) and sharing responsibility with the business to course correct when they are not realized as originally planned
- Partnering with business leaders to ensure application strategy aligns with business and IT strategies
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Indiana University
Bachelor’s Degree in Computer Science
Skills
Skills
- Understand nuances of data, check for reasonability, and work to improve data quality
- Demonstrated technical skills including advanced working knowledge of Tableau, SQL, SAS, Excel, and Access
- Validate reports and deliverables for accuracy and timeliness per specifications and workflows
- Ability to make sound decisions and recommendations to drive business solutions
- Predictive modeling knowledge helpful
- Monitor and maintain audit processes and documentation
- Monitor and track data requests and regulatory notices
- Analyze complex data for trends and outliers and provide in-depth root cause analysis
- Influence changes/enhancements to business processes, policies, and system infrastructure to improve information
- May lead or act as a business technical contact in the design of new applications or enhancements
15 Consultant Lead resume templates
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1
Business Consultant / Lead Resume Examples & Samples
- Define or support a formal documentation strategy within the project
- Co-ordinate user acceptance testing
- Prepare user documentation as necessary or co-ordinate the Training & Documentation effort as required; update user and system documentation as required
- Provide project management/lead services in the implementation of initiatives and projects supporting operations or technology efficiency processes and applications
- Provide management with project status updates, feedback and appropriate reporting on selected projects through a project tracking system to manage project reviews
- Lead or support project teams actively and provide individual contribution in problem solving efforts on selected projects to reduce defects, improve customer satisfaction, manage end user impact, reduce cost and increase project efficiency
- Control and contribute to projects through design and implementation phases
- Prepare and distribute project updates and progress reports to project stakeholders to manage expectations versus scope and timeline constraints
- Manage project team, project plan and costs where required to identify, document, and prioritize business and technical issues and alternative solutions
- Determine risk to the project plan and the application for each issue to co-ordinate decision making to proceed on issues with high criticality following Global Operations and INTRIA standard Project Management Methodology
- Establish and maintain stakeholder roles/responsibility maps and client and senior management relationships
- Execute projects ensuring that realistic implementation and support plans are created and followed
- Provide post-implementation management and support
- Perform post-implementation follow up to determine user issues and levels of satisfaction
- Ensure adequate post-implementation user support and on-going training efforts
- Present project summary for Management Sign-off
- Create a positive work environment and be an effective role model by championing CIBC’s mission, vision and values
2
Technical Consultant, Lead Resume Examples & Samples
- Work closely with Signature Systems and FET to define requirements and plan iSeries deployments. Evaluate the systems needs of internal and external clients and recommend appropriate solutions
- Host Implementations and support Conversion/De-conversion support
- An in-depth knowledge of how Signature’s existing technology can address our customers’ needs highly preferred
- A strong knowledge of the new technologies emerging in the financial data processing industry
3
Contact Center Consultant Lead-problem Resolution Resume Examples & Samples
- Researches and analyzes each situation thoroughly to ensure information to the customer is accurate, complete and timely. Resolves more difficult and non-routine problems, taking the necessary action to satisfy customers and internal departments
- Has a thorough knowledge of TCF policy and procedure. Keeps currently informed of changes in policy, procedure and services in order to provide accurate information to customers. Promotes interest in TCF products and services
- Provides an additional level of leadership in call center. Handles escalated calls and coaches and trains less experienced customer service representatives. Researches more difficult or complex customer situations
- Handles more difficult or complex calls such as online banking or critical products and services
- Researches and resolves complex account and system issues requiring extensive research or escalation
- Responsible for resolution of complex online banking and bill payment issues requiring collaboration with IT User Support and/or 3rd Party Vendors
- Communicates effectively with customers both verbally and in writing regarding account issues, inquiries or complaints
- Responsible for processing provisional credits to customers’ accounts at the request of Call Center Management; also ensures that the proper risk controls are maintained
- Recognizes and ensures priority/escalated requests are handled timely and responsibly
- Identifies and communicates CSR training issues and opportunities to Sr. Management
- High school graduate or equivalent work experience
- Two or more years experience as a Call Center Representative or comparable role with process/procedure or technical documentation maintenance and/or research work experience
- Demonstrated ability to consistently exceed all minimum standards based on internal job experience, prior job achievements or business references
- Demonstrated ability to successfully handle complex calls/work requests
- Demonstrated leadership skills providing support and work direction to others
- Demonstrated PC & Internet skills with ability to multi-task
4
Audit Readiness Consultant, Lead Resume Examples & Samples
- 8+ years of experience with management consulting, Big 4 advisory, or professional services
- Ability to manage projects and develop teams, helping staff and clients to develop approaches to solve complex problems
- Ability to achieve goals through influence
- Experience with DoD or Navy preferred
- Experience with business and proposal development
- Ability to deliver in a fast-paced, team environment
- Possession of excellent interpersonal oral and written communications skills with staff and clients
- MA or MS degree in Finance, Accounting, or Business, CPA License, or PMP, CIA, CDFM, or CGFM Certification preferred
5
Capture Consultant Lead Resume Examples & Samples
- 15+ years of experience in a professional work environment
- 5+ years of experience in a senior role at the US Bureau of Reclamation
- Ability to display extensive relationships within the US Bureau of Reclamation
- Experience with positions or publications related to water resources, water infrastructure management, or water policy
- Experience with the Mid-Pacific Region of the US Bureau of Reclamation
- Possession of excellent collaboration skills
6
Business Consultant, Lead Resume Examples & Samples
- Responsibilities impact the achievement of key functional and/or KP objectives that have direct and significant business impact
- Contributes to the development of the department objectives
- Chooses, recommends, creates and/or adopts techniques, standards and methodologies to apply
- Makes recommendations for improvements to KP standards and methodologies to apply
- Uses commonalities/differences among team member's goals, values, and problem-solving styles to generate multiple alternatives in leading group to achieve a result
- Uses experts or third parties to influence the outcomes or events around them
- Solicits the involvement of the people who will be affected by a decision in order to obtain their ownership
- Recognizes unspoken organizational limitations, and uses this knowledge to understand what is and is not possible at certain times
- Maintains current knowledge of application systems, interfaces, reporting processes, and data capture
- May support a variety of applications/process
- Coordinates ongoing application support with the various technical areas to ensure continue applications/process usage and success
- Maintains current knowledge on health care industry, regulations, and KP business strategies
- Develops test plans
- Provides product/process expertise to client groups, delivers presentations, demonstrations and training for application systems
- Coordinates installations and first use of new applications/process
- May provide specialized support to a specific business area
- Serves as a single point of contact for resolution of client issues
- Coaches as appropriate
- Acts as a resource for lower level staff
- Provides organizational information as a "buddy"
- Provides reviews and monitors work products of lower level resources
- Provides on the job training on techniques and methodologies at the Associate level
- Work is accomplished without considerable direction
- Work is evaluated upon completion to ensure objectives and performance requirements have been met
- Advises clients on the consequences of actions
- Communicates risks and ensures understanding of these risks
- Jointly develops risk assessment of plan with client
- Provides ongoing communication
- Recommends measurements of success for project plan
- Influences others to buy into new concepts and methodologies
- Participates in the leadership of cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and distribution paths, and system/process specifications
- Provides leadership and direction to clients in consulting, planning, marketing and training of multiple, complex automated systems/process
- Negotiates intra/inter cross functional commitment
- Minimum five (5) years of experience, to include minimum two (2) years in a consulting role
- Preferred certification or advanced qualification by third party association that matches the function or field applicable to the business discipline
- Preferred experience in external referrals, Tapestry UM and Tapestry AP
7
Information Technician Consultant Lead Resume Examples & Samples
- 20+ years of experience with Mobility Air Force operations
- 10+ years of experience with US Air Force mission planning systems requirements analysis, design, development, integration, testing, and operational fielding
- Knowledge of Mobility Air Force aircraft or aircrew tactics, techniques, and procedures
- Knowledge of program management procedures, standard practices, and emerging innovations
- Ability to lead engineering workshops and technical exchanges for requirement elicitation, identify or propose work flows, develop use cases and requirement statements and requirement increments for development
- Ability to effectively direct and motivate experienced teams of engineers, tacticians, weapon officers, aircrew members, and other stakeholders
- Experience with identifying and implementing recommendations for improving documentation and software development process standards
- Experience with conferring with system engineers, hardware engineers, and users to derive software requirements and obtain information on project limitations and capabilities and performance requirements and interfaces
- Experience with developing alternative courses of action (COA), workarounds, and fall-back positions with a recommended COA for each risk and monitoring or re-evaluating risks at appropriate milestones
- Experience with developing operational view, technical standards view, and system and services view for architectures using applicable Department of Defense Architecture Framework (DoDAF) and Joint Capability Integration Development System (JCIDS) standards
- Experience with developing scenarios or threads and an operational concept that describes the interactions between the system, the user, and the environment that satisfies operational and maintenance needs
8
Technical Consultant Lead Resume Examples & Samples
- Develops Integration Products to meet the product requirements and to comply with the industry standards
- Participates in business analysis, systems analysis, and systems design
- Makes use of application development standards for designing, building and maintaining applications, applications components, and common services including the use of standard languages and tools
- Builds and executes rigorous and thorough testing plans for software development including system and module level performance testing
- Applies software engineering methods/practices
- 8+ years development software solutions to solve complex & business-critical challenges
- 5+ years of developing software with object-oriented languages like C# , ideally in SOA applications
- A solid understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks)
- Extensive knowledge about web services (REST)
- Experience with cloud services preferred
- Strong Object Oriented Design/Development skills
- Hands on experience with XSD, AJAX, XMLHTTP,MVC
9
Informatics Consultant / Lead Resume Examples & Samples
- Produce monthly reporting dashboard and initiate action towards future enhancements
- Demonstrate analytic and problem solving skills
- Work with various cross-functional teams, locations and departments to facilitate improvements
- Create and evaluate data needs of assigned projects and assure the integrity of the data
- Present information clearly and effectively
- Responsible for commitments to quality and on-time deliverables
- Will require creative thinking skills with the ability to ask the needed bigger-picture questions that lead to process and team improvements
- Will require organizational skills with the ability to handle multiple tasks and/or projects at one time
- Technical experience working with Tableau and SQL required
- Advanced user in Microsoft Excel and Access required
- SAS experience is a plus
- Must be able to make sound recommendations to drive business goals and objectives
- Knowledge of Medicare Stars program components preferred
10
Informatics Consultant / Lead Resume Examples & Samples
- Knowledge of Stars program components
- Technical experience working with Tableau and SQL
- Advanced user in Microsoft Excel and Access
- Ability to make sound recommendations to drive business goals and objectives
11
Senior Informatics Consultant Lead-marketing Analytics Resume Examples & Samples
- 5 or more years of progressively complex related experience
- Demonstrates proficiency in most areas of mathematical analysis methods, machine learning, statistical analyses, and predictive modeling and in-depth specialization in some areas
- Strong knowledge of advanced analytics tools and languages to analyze large data sets from multiple data sources
- Experience with big data technologies such as Python, R, Hadoop, and Tableau
- Demonstrated ability to communicate technical ideas and results to non-technical clients in written and verbal form
12
Director, Business Consultant Lead Resume Examples & Samples
- Integrating business and IT planning
- Support the business in business capability maturity
- Partnering with Software Architects on strategic roadmap development and future end states
- Work with the Strategic Initiatives team and Business Partners to manage and analyze incoming ideas and work requests
- Leveraging the Strategic Initiatives team (SI) to conduct business process management improvements
- Support the development of business cases and facilitating the estimation process with ADL partners
- Quantifying benefits (jointly, with business partners and FPA) and sharing responsibility with the business to course correct when they are not realized as originally planned
- Partnering with business leaders to ensure application strategy aligns with business and IT strategies
- Managing the collection of IT projects and which also contains legacy systems (IT Lifecycle)
- Communicate business plans and IT roadmaps to Build and Run teams
- 20%: Partners with business partners to transform their businesses through the strategic application of people, processes, and technology. Participates in strategic planning process for a given business unit by identifying complexities, dependencies, and redundancies in the business model
- 20%: Analyzes and consults on business strategies, business drivers, end-to-end business processes, associated information technology and organizational structures to achieve substantial improvement in business performance and stakeholder value through identification of innovative changes
- 20%: Analyzes complex business and user needs, defines high level business requirements and works with Solution Architects to recommend appropriate solutions and business strategies. Provides business process management and technical consulting and expertise to management in resolving the most complex business problems
- 20%: Identifies and applies innovative technologies to solve complex business problems which may require the championing of business process and procedure changes
- 20%: Supports the development of compelling business cases, including gaining senior management buy-in, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with the current operating model and/or desired target state operating models
- Seven (7) years experience in an IT environment of equivalent size and complexity as NetJets
- Four (4) years experience as manager leading, managing, supervising and directing the work of others
- Demonstrated leadership and management skills, including delegating, mentoring, and coaching
- Expert in the development, implementation and distribution of strategic solutions and methodologies for an assigned business unit
- Excellent speaking, writing, and presentation skills
- Expert in leading business analysis processes, organizational analysis, stakeholder needs assessments, and cost/benefit analysis in an effort to align information technology solutions with business strategies and directions
- Possess strong planning, budgeting and financial analysis skills
- Possess strong data collection design, data and statistical analysis, and data presentation skills
- Experience facilitating meetings, including building consensus and mediating compromises when necessary
- General Management/Leadership - Ability to act as a change agent and inspire others through conviction, vision, and the ability to formulate and articulate direction
- Judgment -- Ability to identify critical information, even in unfamiliar situations and use it to select practical, effective courses of action; flexibility to deal with, and react to, change in a positive constructive manner
- Interpersonal Relations - Ability to influence direction with maintaining sensitivity to potentially divergent viewpoints and positions. Success in building teamwork through open and honest communication
- Results/Goal Orientation -- Skills in setting aggressive measurable goals and objectives for oneself and being measured against them; motivation to achieve specific, challenging, and focused results; ability to lead and motivate others
- Demonstrated ability to learn and quickly comprehend new concepts and technologies
- Possess strong/effective problem solving and decision-making skills
- Experience developing cost/benefit analysis and understanding ROI as it relates to the financial justification of IT projects
- Experience and understanding of portfolio management
- Significant senior/executive management experience in a software development organization with a strong understanding of project delivery, software development, software support, QA/Testing, and business analysis
- Omni-Channel/Call Center knowledge using platforms like Genesys or Avay Breeze
- Experience with CRM tools like Salesforce or MS Dynamics
- Digital Customer Engagement (e-commerce/mobile applications)
13
Informatics Consultant / Lead Resume Examples & Samples
- Collaborates with Medicaid Shared Services and health plan partners to understand data needs; designs and implements visual analytics to address business questions and concerns, and develops strategically important enterprise-wide reporting
- Uses SQL to query, analyze and integrate enrollment, claims, pharmacy, authorization and other related healthcare data
- Develops visual analytics data layers and drives actions with Tableau Dashboards
- Critically reviews and revises existing processes and applications for updates to methodologies and program enhancements
- Performs quality assurance to evaluate data quality and integrity
- Interprets results and prepares findings for presentation to internal and external audiences
- Collaborates and communicate effectively within and across teams with ability to translate technical information to non-technical audiences
14
Consultant Lead, PSG Resume Examples & Samples
- Develop a full understanding of customer needs
- Functions as a primary technology contact, communicate frequently about schedules, deliverables and risks
- Play a role in the development to promote team morale and productivity, such as participating in hiring process, team assignments, and cross training etc
- Recognize accomplishments, provide feedback of other members of the team and assist in the definition of work objectives and desired outcomes to the technical team
- 7-9 Years of Proven IT Projects experience
- Preferred: Master’s Degree in CS/IT or equivalent
- Demonstrated proficiency in the Windows platform and UNIX
- Familiarity with iterative development life-cycle and methodology
- Experience with Systems Management software
- Solid background in system performance analysis and capacity planning
15
Employee Ownership Consultant, Lead Resume Examples & Samples
- Proven experience discussing the area of employee ownership, typically acquired by a track record of successful performance advising a variety of firms and/or by making presentations to professionally-sophisticated audiences. MUST HAVE EXPERIENCE IN EMPLOYEE OWNERSHIP or EMPLOYEE STOCK OPTION PLANS
- A Master's Degree or better in Business Administration/Law/Finance/Taxation coupled with progressively responsible consulting experience in a complex business environment; or comparable level of education and experience
- Working knowledge of consulting process and requirements. Ability to efficiently and effectively produce quality consulting projects while working on a timeline and achieving performance objectives
- Demonstrate experience selecting, hiring, orienting, training coaching others
- Strong and effective written and verbal skills including solid and engaging presentation and presentation prep. skills
- Experience making group presentation to both small and large (75+) audiences. Experience responding to Q & As, presenting information in an interesting manner within a time frame
- Demonstrated ability to gather, interpret, and synthesize regulatory and financial information and to present it to a variety of audiences with differing technical knowledge
- Experience with or education concerning capital markets as they apply to enterprises as well as knowledge of leading practices in asset valuation and reporting and regulatory and statutory requirements
- Demonstrated experience with internal controls, risk assessments, business processes and business continuity assessment
- Experience handling multiple projects, deadlines, conflicts in an environment of shifting priorities and resource constraints
16
Technical Consultant, Lead Resume Examples & Samples
- Technical owner of Identity and Access Management Systems for Dow Jones Consumer Products. These systems host and manage millions of customer identities and entitlements
- All phases of Project Management including requirements gathering, size and cost estimation, risk analysis, designing, planning and organizing
- Run daily Scrum meetings and bi-weekly Sprint Reviews and Sprint Planning meetings
- Lead on-shore and off-shore software developers to enhance, maintain and support Consumer Identity Access Management System
- Bachelors degree in Computer Science or related discipline
- A strong understanding of system architecture best practices
- Knowledge of industry accepted development standards
- Ability to develop new approaches to complex problems
- Strong professional interpersonal communication skills
- Ability to interact with diverse technical and non-technical groups, spanning all organizational levels and across a globally-distributed organization
- 8+ years solid experience with Java
- Experience developing REST and SOAP web services
- Experience with SQL on Oracle or similar database
- Experience with LDAP
- Experience working in a Linux development and deployment environments
- Experience working with AWS or similar cloud infrastructure
17
Informatics Consultant / Lead Resume Examples & Samples
- 4-6 years of relevant experience (i.e. with Healthcare data)
- Strong business acumen and presentation skills. Ideal candidates will have knowledge of claim, membership and/or clinical service categories
- Knowledge/ experience with Tableau preferred
- Must have excellent verbal and written communication skill
- Agile project experience highly desired
18
Workday HCM Principal Consultant Lead Resume Examples & Samples
- Act independently and advise on or manage the business and functional development for large complex engagements
- Developing, selling, and delivering a portfolio of service offerings focused on Workday solutions
- 2 HCM Workday Certifications, with solid implementation experience with Workday modules
- Proven ability to analyze business requirements to determine configuration requirements
- Eligible to travel and work across Europe in a short notice
- Preferred Professional and Technical Expertise
- Exhibit a deep understanding of the Workday products and solutions
- Lead the business process design, configuration development and implementation of Workday solutions to meet the client's needs (business and configuration lead)
19
Senior Informatics Consultant Lead Resume Examples & Samples
- Comprehensive knowledge of healthcare insurance industry, products, systems and business strategies required
- Expertise in SQL and programming languages such as SAS, R, Python
- Expertise in visualization tools such as Tableau
- Consulting experience working with healthcare client companies is a plus
- Strong organizational and leadership skills
20
Informatics Consultant / Lead Resume Examples & Samples
- Create complex queries, including technical reporting and programming
- Create and communicate messages based on available data from real-time analyses, including preparing easy-to-understand charts, tables, graphs, and other related documents for diverse audiences
- Monitor and track data requests and regulatory notices
- Analyze complex data for trends and outliers and provide in-depth root cause analysis
- Understand nuances of data, check for reasonability, and work to improve data quality
- Monitor and maintain audit processes and documentation
- Demonstrated technical skills including advanced working knowledge of Tableau, SQL, SAS, Excel, and Access
- Ability to make sound decisions and recommendations to drive business solutions
- Strong preference for candidates having a technical degree in Math, Computer Science, Engineering, or Informatics
- Five or more years of health research or pharmaceutical industry analytic experience, including extensive and diverse knowledge of health care data, metrics, systems and standards preferred but not required
- Predictive modeling knowledge helpful