Customer Service Receptionist Resume Samples
4.5
(101 votes) for
Customer Service Receptionist Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the customer service receptionist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
NK
N Kiehn
Nicola
Kiehn
856 Gerlach Trafficway
Philadelphia
PA
+1 (555) 692 5269
856 Gerlach Trafficway
Philadelphia
PA
Phone
p
+1 (555) 692 5269
Experience
Experience
Houston, TX
Customer Service Receptionist
Houston, TX
Hansen-Boyle
Houston, TX
Customer Service Receptionist
- Processes local non-NAPA supplier’s item that will be keyed as a SPOM order
- Processes orders from Napa stores
- Enters data for stock orders for Non-TAMS stores
- Other duties as assigned
- Answers customer service phone calls and distribution center main line
- Routes phone calls, answer general questions
- Interacts with patients, clinicians, insurers, and Myriad employees in a timely and professional manner
San Francisco, CA
Customer Service Receptionist
San Francisco, CA
Haley-Block
San Francisco, CA
Customer Service Receptionist
- Provide accurate, valid and complete information by using the right methods/tools
- Research freigh charges from vendors
- Sorts and distributes incoming mail and faxes in an accurate and timely manner
- Responsible for answering incoming phone calls promptly and courteously
- Meet personal/service team on repair/warranty service targets and call handling
- Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores
- Generates weekly reports such as stockroom received but didn’t "scan ship" product and customer potentially received product but did not get billed
present
Dallas, TX
Customer Service / Receptionist
Dallas, TX
Ernser-Greenfelder
present
Dallas, TX
Customer Service / Receptionist
present
- - Provide general administrative and clerical (receptionist) support
- - Provide information to callers
- - Answer telephone, screen and direct calls
- - Deal with inquiries from the public and customers
- - Take and relay messages
- - Ensure knowledge of staff movements in and out
- Responsible for greeting guest, managing log book, and alerting responsible manager of their attandence
Education
Education
Bachelor’s Degree
Bachelor’s Degree
Northeastern University
Bachelor’s Degree
Skills
Skills
- Able to understand detailed instructions and work from procedures
- Strong attention to detail
- Customer orientation and ability to adapt/respond to different types of characters
- Able to coordinate work within a team environment under limited supervision
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Ability to multi-task, prioritize, and manage time effectively
- Highly organized
- Knowledge of Cash Registration Operations
- Knowledge and experience with a Windows-based computer system
5 Customer Service Receptionist resume templates
Read our complete resume writing guides
1
Customer Service Receptionist Resume Examples & Samples
- 1+ previous experience in a Front Desk and/or Receptionist role
- Knowledge of Cash Registration Operations
- Knowledge and experience with a Windows-based computer system
2
Customer Service Receptionist Resume Examples & Samples
- Responsible for answering incoming phone calls promptly and courteously
- Routes phone calls, answer general questions
- Interacts with patients, clinicians, insurers, and Myriad employees in a timely and professional manner
- Sorts and distributes incoming mail and faxes in an accurate and timely manner
- Participate in the Quality Assurance plan
- Complies with applicable CLIA and HIPAA regulations
3
Customer Service Receptionist Resume Examples & Samples
- Responsible for greeting guest, managing log book, and alerting responsible manager of their attandence
- Processes orders from Napa stores
- Research freigh charges from vendors
- Performs filing as needed
- Enters data for stock orders for Non-TAMS stores
- Issues credit to store for miscellaneous reasons as needed
- 2 years + of general office / clerical experience and receptionist experience
- Must be detail minded
- Must be able to problem solve
- Must be able to make decisions
- Must have excellent phone skills
- Must have great communication skills
- Able to speak clearly and listen attentively
- Capable of recognizing and distinguishing letters and numbers (both visually and orally) and remembering their sequence
- Must demonstrate professional business etiquette
- Must know PC’s / Windows (PDF, XLS, DOC, TXT, JPEG, BMP, GIF, TIF file formats)
- Must know Outlook
- Document management systems experience is a plus
- Must know office equipment (copying, scanning)
4
Customer Service / Receptionist Resume Examples & Samples
- Provide general administrative and clerical (receptionist) support
- Deal with inquiries from the public and customers
- Answer telephone, screen and direct calls
- Ensure knowledge of staff movements in and out
- Take and relay messages
- Provide information to callers
- Ability to work a multiple line phone system
- Organizing and planning skills
- Excellent administrative and clerical skills and procedures
- Computers and relevant software application skills
- Customer service principles and practices
- Keyboard Skills, attention to detail, initiative, reliability
- High school diploma/GED Required
5
Customer Service Receptionist Resume Examples & Samples
- Able to handle large amounts of incoming calls. Perform stock move/replenish and keep quality standards high & accuracy
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal/service team on repair/warranty service targets and call handling
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Candidate must possess at least SPM qualification/Diploma
- Proven customer support experience or experience as a client service representative
- Computer literate in Microsoft Office and ERP system
- Able to understand detailed instructions and work from procedures
- Good organisational and time management skills
- Able to coordinate work within a team environment under limited supervision
- Customer orientation and ability to adapt/respond to different types of characters
- Results focused
