Enrollment Services Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the enrollment services job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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L Erdman

Louvenia

Erdman

4687 Augustine Avenue

Dallas

+1 (555) 146 0304

4687 Augustine Avenue

Dallas

Phone

p +1 (555) 146 0304

Experience Experience

San Francisco, CA

Enrollment Services Assistant

San Francisco, CA

Towne, Gulgowski and Miller

San Francisco, CA

Enrollment Services Assistant

Accesses, views, verifies, analyzes, and enters data in the Student Information System
Analyzes student accounts in order to explain financial aid information utilizing the Student Information System
Explains policies and procedures and answers questions pertaining to all functional areas within Enrollment Services
Explains, clarifies and instructs university personnel, students, external agencies, and the public calling the MSU Help Line, in order to resolve problems or provide reference assistance
Resolves problems and consults with staff to investigate alternatives
Reviews reference materials published by the University in order to remain up-to-date on regulations, procedures and policies
Processes authorizations for course repeats, re-enrollments, grade changes, transfer of courses and credits, drops and adds, withdrawal of classes, and deferment forms for student loans

Detroit, MI

Enrollment Services

Detroit, MI

Jast, Moore and Crooks

Detroit, MI

Enrollment Services

Ensure that all the system development/enhancement work undertaken keeps the customer and business operations in mind
Identify and suggest process and technology opportunities which will improve the business model, service offering to customers and drive internal efficiencies
Establish, document and maintain SSO integrations through Allstate controlled technology
Collaborate closely with internal business areas, field sales distribution, implementation, finance, compliance, underwriting, new business, customer service and IT, to effectively recognize and solve case level enrollment strategy issues and corporate initiatives
Working knowledge of MS Office Suite (Excel, Word, Access and Outlook)
Advanced knowledge of SDLC development
Provide technical expertise and guidance to field sales distribution, brokers and technology partners regarding enrollment strategies to support Allstate Benefits products

present

Phoenix, AZ

Enrollment Services Specialist

Phoenix, AZ

Boyer-Beier

present

Phoenix, AZ

Enrollment Services Specialist

present

Perform other related duties as assigned
Provide regular staff updates on federal and institutional aid policies and procedures
Work with students throughout federal financial aid process, programs, eligibility and repayment criteria for undergraduate and graduate students
Participate in processing associated with mass mailings
Supports the planning of Health Sciences events, including but not limited to: orientation, graduation, convocation
Perform other work related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position
Research scholarship and external funding resources to support students in all programs

Education Education

Bachelor’s Degree in Accountability

DePaul University

Bachelor’s Degree in Accountability

Skills Skills

Ability to become proficient in SAP
Ability to become proficient in University admissions and registration systems such as ISIS
Ability to prioritize various tasks and assignments
Proficiency in MS Office (Word, Excel, and PowerPoint for digital presentations)
Strong organizational skills
Ability to work independently with minimal supervision
Excellent oral and written communication skills
Sharp record keeping skills with attention to detail
Openness to working with diverse cultures
2U Diversity and Inclusion Statement

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Enrollment Services Specialist Resume Examples & Samples

Serves as the primary point of contact for students on admissions and student services, providing a high-level of customer service for email, phone call, and in-person inquiries
Assist in a wide range of administrative functions to support routine operations, including but not limited to: processing transcripts, organizing and maintain files and records, answering phones, scheduling meetings, ordering supplies, routing contracts, and other general reception activities
The Enrollment Services Specialist also assists with planning, organizing, and carrying out of special events, including facilities and arranging set-up and staffing
Assist students, faculty, and staff inquiries in person, via the telephone, and electronically; Refers students to appropriate department for further assistance
Maintains, updates, and organizes all student records
Supports the planning of Health Sciences events, including but not limited to: orientation, graduation, convocation
Performs administrative and office support duties which including : scanning documents, distributing and processing mail, ordering office supplies, managing classroom calendars, and coordinating facility’s needs
Perform other work related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position
Bachelor’s degree plus 2 years of relevant experience preferred
Prior Admissions or Student Services experience
Strong interpersonal and Customer Service skills
A demonstrated ability to perform in a fast-paced, high volume environment
Experience working with diverse clients and stakeholders

Enrollment Services Resume Examples & Samples

Represent functional area on large functional/cross-functional projects which are highly complex to effectively communicate business needs
Ensure that all the system development/enhancement work undertaken keeps the customer and business operations in mind
Assess technical/process impact of making complex business changes
Direct/Lead the effort to identify and resolve complex problems
Establish, document and maintain SSO integrations through Allstate controlled technology
Remediate system issues affecting downstream processing
Ensure that documentation for the system and/or processes the business area owns/supports is comprehensive and adequately maintained
Configure global EDI parameters for AB production files
Collaborate closely with internal business areas, field sales distribution, implementation, finance, compliance, underwriting, new business, customer service and IT, to effectively recognize and solve case level enrollment strategy issues and corporate initiatives
Collaborates with cross functional partners to drive sales revenue strategies, client retention and consumer persistency
Provide technical expertise and guidance to field sales distribution, brokers and technology partners regarding enrollment strategies to support Allstate Benefits products
Train and mentor junior team members
Bachelors preferred in the Computer Science, Business related fields or related experience
Good oral and written communication skills required
5+ years of experience in account set up and EDI maintenance employee benefits
Project management skills – 3 to 5 years of experience managing multiple projects
Advanced knowledge of SQL, J-Script and HTML5
Advanced knowledge of MS Office Suite (Excel, Word, Access and Outlook)
Advance skills in data testing, auditing, analysis and reporting
Advanced knowledge of SDLC development

Enrollment Services Temp Resume Examples & Samples

Tele –sales (working with our call Centre & business development teams) will be an added advantage
Serving as a liason between the campus and potential students
Assiting in the transition from registration to enrolment
Providing comprehensive administrative outputs, filing and documentation included
Adhoc reporting, campus dependent
Sales and Marketing experience will be an added advantage
Must have a passion for education and the future of students
Telephone skills and work ethic
Must be computer literate and proficient in MS Word, Excel, Power Point and Gmail
Degree/ Diploma essential

Enrollment Services Specialist Resume Examples & Samples

Admissions and Recruitment
Compile financial aid applications and forward to Financial Aid office, then notify financial aid applicants of their status and mail decision letters and awards
Maintain appropriate communication with prospective domestic and international students regarding inquiries on admissions, course selection, course content, campus and student life, billing, registration, and scholarship opportunities
Serve as point of contact for student and parent needs and requests
Serve on admissions committee for the Summer University and Discover Hopkins programs
Attend local and national summer recruitment fairs at foundations, high schools, and community centers
Ability to prioritize various tasks and assignments
Proficiency in MS Office (Word, Excel, and PowerPoint for digital presentations)
Ability to become proficient in University admissions and registration systems such as ISIS
Ability to become proficient in SAP
Sharp record keeping skills with attention to detail
Flexibility in working with multiple demands, schedules, work styles, and differing program needs
Openness to working with diverse cultures

Enrollment Services Specialist Resume Examples & Samples

Enter and verify information associated with prospective student applications for admission
Participate in processing associated with mass mailings
Respond to inquiries from prospective students regarding application process
Serve as back-up to office front desk and telephone staff
Education:High School Diploma,GED Certificate or Vocational School Diploma
Work Experience:Two to three years job related experience
Certifications:N/A
Skills:This job requires basic skills in data entry and verification, customer service and communications as applied within a university admissions office. Skills in use of office related and specialized computer applications is required
Preferred Skills:N/A

Provider Enrollment Services Manager Resume Examples & Samples

Managing critical operational initiatives for the enrollment, screening and maintenance of provider records for the Commonwealth Medicaid programs, which includes responsibilities for provider calls and interactions
Oversees the management of 10 FTE’s, to include hiring, monitoring, performance evaluations, disciplinary actions and mentoring
Managing collaboration across functional departments and establishing rules and governance to ensure coordination and decision-making
Tracking and quantifying issues and risks including helping to identify a resolution path and communicating progress and constraints as appropriate
Developing and monitoring project-specific service levels within contractual obligations, as well as efforts to monitor and maintain success
Communicating through high-quality deliverables (presentations and detailed memos) across the organization
Day to day management of the business areas and interaction with internal and external clients to maintain operational stability
Identify and solution process and procedures to maximize efficiencies
4-7 years’ experience in business management
Medicaid or Health Insurance related experience is preferred
4 year degree is preferred
Ability to work cross-functionally to understand the key business drivers
Experience building cross-functional partnerships including exceptional skills in influencing, teamwork and delivering solutions in a complex, changing and nebulous environment
Proven ability to run complex processes, navigate organizations, and lead meetings effectively and efficiently
Excellent communication, presentation skills and relationship-building skills; able to engage with all levels of an organization
Accountable, proactive and thoughtful with high attention to detail and strategic problem solving
Team player and comfortable in fast-paced environments
Experience implementing best practices and tools that are lightweight, effective and most importantly, scalable
Passion for driving internal process efficiencies involving collaboration across multiple internal teams

Enrollment Services Resume Examples & Samples

Oversees technical implementations of voluntary benefits programs with Employers and Vendors for the Selerix technology platform
Configure EDI parameters for AB production files
Mentor junior team members
Bachelor’s degree preferred in the Computer Science or Business related fields or related work experience
3+ years of experience in account set up and EDI maintenance employee benefits
Working and understanding of the voluntary benefit enrollment process
Working knowledge of SQL, J-Script and HTML5
Working knowledge of MS Office Suite (Excel, Word, Access and Outlook)

Director of Enrollment Services Resume Examples & Samples

Plan, organize, maintain and manage the process and operations of Registration, Financial Aid, and Student Services departments
Work collaboratively and proactively with leadership, academic departments, recruitment and marketing and communications to administer and evaluate projects and services
Develop, recommend, organize and administer JHU and CTY policies and procedures pertaining to course registration, financial aid, student services, privacy and data security
Evaluate and communicate the impact of potential legal or regulatory changes on CTY’s programs, systems and procedures
Collaborates with institutional research, academic programs, and business office departments to improve and enhance system functionality, reports and processes that support a sophisticated data-driven environment with accurate and robust information to make decision
Oversee records retention and workflow processes. Work proactively with academic programs, marketing and communications, recruitment, and the business office to improve business processes to promote quality assurance and ensure student services promote records integrity
Review changes to systems and facilitate review of possible changes/new functionality with the Senior Leader group, Program managers, Registrar’s office, Financial Aid and Student Services staff. Monitors team performance and individual development of staff. Partners with marketing and communications to develop, track, and continuously improve enrollment-related email communications, MyCTY portal content, and phone and email scripts
Managerial principles
Student services administration principles and practices
Records maintenance principles and practices
FERPA, COPPA, HIPPA and other privacy regulations and practices
CRM and student information systems
Budgeting principles and practices; and, project management principles
Supervising and providing leadership, training, and development
Recommending, implementing, and monitoring policies, procedures and work flow
Experience working with large educational portal systems and data sets
Developing and managing a budget
Communicating effectively through oral and written mediums
Evaluating assigned programmatic area for compliance with applicable regulations
Conducting research to identify solutions, resolve problems or provide operations
Working with diverse academic, cultural and ethnic backgrounds of students and staff
Manage change in a complex environment
Lead the implementation and adaption of new technologies and systems
Create a customer service culture within an organization
Work independently, as well as collaboratively as part of a team; and to manipulate, prepare and re-define a large variety of reports related to departmental activities, including statistical analysis

Manager, Enrollment Services Resume Examples & Samples

Excellent customer-facing/presentation skills
Strong positive attitude and work ethic
Previous call/customer support center experience

Enrollment Services Assistant Resume Examples & Samples

State application
Copies of transcripts
Names, addresses, email and telephone numbers of three (3) professional references

Enrollment Services Specialist Resume Examples & Samples

Work with students throughout federal financial aid process, programs, eligibility and repayment criteria for undergraduate and graduate students
Support training and professional development for new and experienced admission counselors and student support advisors on admissions and financial aid processes based on school and program requirements
Provide regular staff updates on federal and institutional aid policies and procedures
Support applicants and students thru the conversion, yield, matriculation and enrollment process by counseling and informing prospective students about financial aid application procedures, available federal aid programs, repayment and loan forgiveness options, and program costs
Research scholarship and external funding resources to support students in all programs
Exceptional communication and interpersonal skills with the ability to establish rapport with internal and external customer base
Ability to focus on specific quantifiable goals and deliver goals on a consistent basis
Ability to prioritize and multi-task responsibilities at all times
Ability to work with a diverse team in a fast-paced, entrepreneurial environment

Senior Director, Post-enrollment Services Resume Examples & Samples

Will roll up their sleeves and take ownership
Has experience in creating and improving processes
Is strategic and analytically minded
Can effectively communicate and be comfortable both in the academic world and in a fast-growing, ever-changing organization
Provide direct management and ongoing support to the Managers including and professional development
Implement strategies to positively impact key metrics i.e.: graduation rates, student satisfaction, student retention goals, and credit generation
Accountable for multiple programs’ performance including budget development and oversight, student retention, and credit generation
Collaborate with external program partners and internal leadership about current and future program performance
Identify risk to program objectives, performance, and metric goal and recommend mitigation plans to promote programs’ success
Manage multiple programs’ student attrition through ensuring that all program managers are providing proactive, comprehensive, and exceptional customer service
Identify opportunities for improvement and growth within assigned programs
Think creatively and work collaboratively with 2U departments to launch and drive new initiatives from inception to implementation
Understand complex programs, processes, and organizational structures and be able to function effectively within them
Act as liaison between 2U and University Partners’ mid and senior level teams, including technology, content, finance, and post-enrollment services
Interpret and synthesize data and reports provided to drive operational change and overall program improvement
Create and implement efficiencies across the department which will enable programs and teams to scale quickly
Bachelor’s degree required with at least 5 – 7 years’ experience directly related to the duties and responsibilities specified
Strong customer service background, management experience and operational acumen
Focused on achieving defined results, and exceeding goals and objectives
Strong attention to detail, adherence to deadlines, and excellent follow through
Ability to think critically and identify potential issues before they arise
Strong interpersonal and communication skills required, both oral and written

Enrollment Services Rep-las Vegas Resume Examples & Samples

Completes certification process and associated training to develop broad Enrollment knowledge
Applies Company's TEACH Values in the completion of all job assignments
Networks and develops professional relationships to generate personally-developed inquiries
Provides excellent customer service to students through application and enrollment process
Assesses prospective students to ensure they have the potential, traits, characteristics and financial wherewithal to be enrolled through graduation
Conducts personal interviews to qualify candidates and to explain academic programs
Provides general customer service to students from enrollment through graduation

Director, Enrollment Services Resume Examples & Samples

Supervises all units of Enrollment Services. Works in conjunction with staff at University Center to ensure that all Federal IV aid, New York State TAP and HEOP aid, and institutional aid programs are administered in accordance with regulations established by the US Department of Education, New York State HESC, and Long Island University
Ensures that tuition and other charges are correctly calculated and that revenue is efficiently collected and accurately recorded in compliance with University standards and policies
Ensures that the Student Financials and Financial Aid modules in the University’s ERP system are configured to efficiently and accurately administer financial aid and student billing on behalf of the University

Enrollment Services Rep Resume Examples & Samples

Screens potential student applicants by phone and sets campus interviews
Performs consistently to meet performance targets
Adheres to laws and regulations governing student recruitment activities as well as the Carrington Colleges Business Conduct and Ethics
Previous sales or customer service experience preferred
Outstanding written and verbal communication skills are required

Enrollment Services Assistant Resume Examples & Samples

Coordinates the workflow, providing guidance, direction and training to co-workers, faculty and staff campus wide
Updates, trains and reviews the work of staff members in areas specific to assigned projects
Analyzes and modifies job schedules and coordination of overall production schedule to meet customer requirements
Provides independent diagnostic support and problem resolution to customers on a broad range of technical areas with moderate complexity
Develops new staff procedures in technical areas of moderate complexity and provides technical support
Monitors processing, identifies and resolves abnormal and error conditions
Processes and/or oversees and coordinates the processing of all state, institutional and private scholarships and grants; or admissions, enrollments, assessments and degrees for regular academic and special programs
Performs independent special projects and general office support in all areas of the department when needed
Performs duties normally associated with an Enrollment Services Assistant I and/or Office Assistant III in order to assist in accomplishing the goals of the office or unit
May require valid vehicle operator's license where needed to perform duties of the position
Other skills and/or physical abilities required to perform duties of the position

Dir, Enrollment Services Resume Examples & Samples

Requires demonstrated skills and experience in developing and implementing recruiting plans and a full and working understanding of the information technology and systems needed to manage an efficient and effective admissions process
Significant and progressively responsible experience in higher education enrollment planning, demonstrated success in enrolling a high achieving and diverse student body, knowledge of information technologies for recruitment and enrollment, program management experience, and supervisory experience
Experience and a commitment to student-centered, data-driven decision making and the ability to draw on collaborative relationships in building a successful base for university enrollment
Must be proficient with technology. Must have intermediate to advanced proficiency in the use of spreadsheets and use of spreadsheet functions (i.e., Excel and Excel functions)
Experience with online learning, web conferencing technology, learning management systems, and student administration is highly preferred
Experience with management of admissions and applications tools, such as Ellucian and Perceptive Content (ImageNow), is preferred. Familiarity with PeopleSoft is a plus
The ideal candidate will bring to this position leadership, creativity and initiative
Strong organizational skills with attention to detail and follow-through, ability to produce quality work in a timely fashion, manage multiple projects simultaneously, and strong oral/written communication are critical
Capacity to exercise independent judgment and maintain confidentiality
Self-starter willing to take initiative and see projects through to completion with little guidance
Requires flexible hours to support peak periods of admissions season. Must travel to recruiting events, and school-wide special events. Occasional heavy lifting required
Higher education experience is required
Interest and/or knowledge in the environment field and/or the environment are a plus

Senior Enrollment Services Resume Examples & Samples

Handles appointments, interviews and applications in a professional and timely manner
Advises students in program selection, test counseling, registration, etc
1 to 2 years Admissions experience preferred
Ability to work within a team and be a team player

Enrollment Services Rep-phoenix Resume Examples & Samples

Complete certification process and associated training to develop broad Enrollment knowledge
Apply Company's TEACH Values in the completion of all job assignments
Network and develop professional relationships to generate personally-developed inquiries
Provide excellent customer service to students through application and enrollment process
Screen potential student applicants by phone and sets campus interviews
Assess prospective students to ensure they have the potential, traits, characteristics and financial wherewithal to be enrolled through graduation
Conduct personal interviews to qualify candidates and to explain academic programs
Handle appointments, interviews and applications in a professional and timely manner
Advise students in program selection, test counseling, registration, etc
Provide general customer service to students from enrollment through graduation
Perform consistently to meet performance targets
Adhere to laws and regulations governing student recruitment activities as well as the Carrington Colleges Business Conduct and Ethics

Director of Enrollment Services Resume Examples & Samples

Co-coordinating, along with the Director of Admissions, the admissions process, student recruitment and marketing
Overseeing the student application process, including evaluation of student credentials
Coordinating with Financial Aid and other University departments, in Vancouver and in the U.S
Assisting in the management of course scheduling
Determining room assignments and maintaining student academic records; and
Managing student transfer credit and the campus’ participation in the BC transfer system
A Master’s degree or a combination of equivalent work experience and education are required; a Master’s degree in Student Enrollment and Personnel Services, Higher Education Administration or a related field is preferred
A minimum of 3 years of experience in Enrollment Services with increasing levels of responsibility
Strong oral and written communications and interpersonal skills, with the ability to work effectively with a diverse population of students, staff and faculty
Strong problem solving skills, math aptitude and attention to detail
Strong analytical skills and the ability to work accurately with financial records and reconcile discrepancies
Proficiency in the use of computerized systems for word processing, data management and other applications. Knowledge of Microsoft Office Suite is preferred
Knowledge of the Canadian immigration system is preferred
Valid passport for international travel
Valid driver’s license and an acceptable driving record in accordance with the University’s Motor Vehicle policy. An ICBC check will be required at the time of hire and thereafter as deemed appropriate by the University. Candidates for hire will be required to sign a waiver authorizing the ICBC check
Must be willing and able to work flexible hours, including evenings and weekends, as required
Canadian residency or work permit required
Employment is contingent upon a satisfactory background check. Candidates for hire will be required to sign a waiver authorizing a background check

Assistant Director for Enrollment Services Resume Examples & Samples

Must have ability to work independently as well as a part of a team
Must be able to think critically and make decisions autonomously according to University and University System of Georgia policies and procedures
Strong oral and written communication skills and ability to make strong presentations to groups required
Proficiency with the Banner student information system required
Proficiency with MS Office Suite preferred
Knowledge of and adherence to UNG and departmental policies and procedures; May provide input on policies

Enrollment Services Assistant, Senior Resume Examples & Samples

Processes course registration requests submitted by faculty and the academic departments on behalf of students. Coordinates the registration changes with Student Accounts and Financial Aid
Manages the student petition process for a waiver or variance regarding the University’s policy on the Revision of Class Schedules (Add/Drop/Withdraw). Researches the issue by contacting the student’s course instructors, academic advisement, student accounts and financial aid. At the completion of the review, determines if the issue warrants an exception to the prescribed university policy and/or procedure; makes a decision based on findings; and notifies the student of the outcome through formal communication
Processes Emergency Withdrawals approved by the Office of Dean of Students
Processes schedule reinstatement requests approved by Student Accounts
Handles confidential information with tact, discretion and in compliance with FERPA regulations
Proficient understanding of Microsoft Office applications (Word, Excel, Outlook) and Argos
Experience working in a diverse environment
Performs other functions as necessary or as assigned

Assistant Director of Enrollment Services Administrative Analys Resume Examples & Samples

Specialty areas include, but are not limited to, the following: financial analysis, planning, budget
Extensive and in-depth knowledge in project management including research and analytical
Knowledge of the principles, problems, and methods of public and business administration
Ability to participate in the development of effective recommendations for policy development
Demonstrated leadership skills, the ability to coordinate and direct the work of staff working as a team and experience supervising a staff
Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups
Ability to effectively present ideas and concepts in written or presentation format and use consultative
Ability to analyze and determine solutions to problems encountered in complex environments
Experience using PC and Mac compatible personal computer hardware and software including
4 years of experience with increasing levels of responsibility working as the manager, director, or supervisor of a business unit, preferably within a university, public institution, or non-profit business
Familiarity with Campus Solution, PeopleSoft or comparable relational data management systems
Demonstrated experience and expertise within higher education and extended university enrollment and registration systems and services
Knowledge of hardware and software products used in Enrollment and Registration systems
Ability to create, write, and communicate CEL policies and procedures as well as interpret CSU and SFSU policies
Experience in operations and systems analysis, statistical methods, and the ability to interpret and evaluate results
Ability to understand problems from a broad, interactive perspective and discern underlying principles to and develop strategic solutions
Knowledge of and ability to apply expertise to complex programs and/or administrative specialties, including pertinent laws and regulations
Knowledge of the principles, problems, and methods of business in the public or private sector