Administrative Services Manager Resume Samples

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E Schroeder

Elenora

Schroeder

128 Wilderman Well

New York

+1 (555) 804 7410

128 Wilderman Well

New York

Phone

p +1 (555) 804 7410

Experience Experience

Detroit, MI

Administrative Services Manager

Detroit, MI

Prosacco Inc

Detroit, MI

Administrative Services Manager

Manages, develops, interprets, and applies policies and procedures
Demonstrates proactive business development by initiating discussions with existing clients on possible additional work and satisfaction with current support
Proactively develop business by initiating discussions with existing clients on possible additional work
Provide consultation to ETS staff, ETS Management Team, CIO, and ETS subject matter expertise
Consults with senior management on matters related toadministrative/business management activities and implementsadministrative policies andprocedures
Makes recommendations and assists in the formulation of Administrative support staff procedures/operations
Applies knowledge of administrative and business processes, personnelmanagement, and budgetary controls

Phoenix, AZ

Administrative Services Manager

Phoenix, AZ

Macejkovic Group

Phoenix, AZ

Administrative Services Manager

Supervises or leads technical staff providing services in payroll, Return-to-Work, training, Employee Relations, and Performance Management
Motivate, develop, provide coaching and feedback through annual performance management process and year round informal feedback process
Develop reports, development of tools and templates for architecture development process management
Provide recommendations for promotions, annual increases and bonus awards and performance management
Make recommendations for Administrative Services Team to attend trainings for job performance and individual development
Seek to continuously improve quality, morale, knowledge, and teamwork through strong communication and daily involvement in coaching and development
Create and encourage a stimulating work environment through excellent communication and the development of programs/initiatives geared toward

present

Boston, MA

SEM Administrative Services Manager

Boston, MA

Kuhic, Gorczany and Green

present

Boston, MA

SEM Administrative Services Manager

present

Develop continuous improvements to SEM departmental administrative processes (30% of time)
Review SEM departmental administrative processes and identify opportunities for improvements in efficiency, quality, and customer service. Maintain proficiency in Stanford administrative policies and guidelines, and industry best practices and technologies to inform opportunities for continuous improvement in SEM
Provide support to other project/program managers as assigned for implementing SEM business system changes
Assure a highly productive SEM administrative support team (30% of time)
Develop and deliver admin staff training curriculum: Collaborate with LBRE HR, University HR, SEM directors and managers to develop education and training curriculum for individual SEM administrative staff to optimize their capabilities within the bounds of their job classification
Assure a balanced distribution of workload amongst SEM administrative staff; an adept utilization of each administrative staff’s special talents and knowledge; and contingency plans for redistribution of overall workload
Coordinate SEM calendar and review with LBRE Departments DPM, BGM, LUEP, and Campus Architect (15%)

Education Education

Bachelor’s Degree in Integrity

University of California, Berkeley

Bachelor’s Degree in Integrity

Skills Skills

Demonstrated ability to prioritize own work and multi-task
Demonstrated excellent organizational skills
Demonstrated ability to take initiative and ownership of projects
Ability to communicate effectively both orally and in writing
Ability to routinely and independently exercise sound judgment in making decisions
Demonstrated experience working independently and as part of a team
Relevant subject matter knowledge
Ability to direct the work of others, for jobs requiring supervision
Excellent communication skills, both written and oral
Strong interpersonal skills with supervisor and staff populations

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9 Administrative Services Manager resume templates

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Administrative Services Manager Resume Examples & Samples

Participate on national or Area projects
Attention to detail, with good organizational skills
Skilled in managing and counseling people
Deep knowledge in a discipline and broad knowledge of related disciplines
A minimum of 6-8 years experience in a related role

Administrative Services Manager Resume Examples & Samples

One year of high level administrative support experience
Thorough knowledge of and ability to effectively communicate University policies and procedures
Strong verbal and written communication skills with excellent composition abilities
Exceptional interpersonal skills with the ability to influence and build work relationships among a diverse workforce
Strong organizational and time management skills with emphasis on office management
Ability to use a variety of resources and networking skills to research issues / topics to assist Dean in preparation for meetings or in response to inquiries
Must possess a learning orientation to changing technology
Proficient in: Microsoft Excel, Outlook and Word

Administrative Services Manager Resume Examples & Samples

Implement, administer and evaluate day-to-day activities of the unit, function or program. May act as key contact
Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function
Analyze and interpret policies; develop, revise and implement procedures
Represent the program or function within the department, unit or school. May also represent the program or function to external constituencies
Participate in outreach activities that may include communications, events, training, conferences, and/or fundraising
May oversee budgets and monitor and approve expenditures
May direct staff to perform various tasks and assignments. May also supervise staff
Ability to communicate effectively both orally and in writing
Demonstrated experience working independently and as part of a team
Relevant subject matter knowledge
Ability to direct the work of others, for jobs requiring supervision

Administrative Services Manager Resume Examples & Samples

Supervises staff providing daily services related to facilities management; purchasing County equipment, supplies, and services; supply ordering and distribution; mail sorting and distribution; centralized copying and printing; equipment inventory and support; and the coordination of telephone activities and problem resolution
Assist with managing contracts-related functions
Develops and recommends changes in policies and procedures
Makes assignments to staff including establishing priorities and deadlines
Assists in the determination of departmental space needs
Coordinates departmental staff or office furniture relocations
Assists in coordinating capital projects or alteration projects for the department's main and satellite offices
Inspects ISD or outside vendor work in progress and participates in final acceptance inspection of project to determine if work meets departmental needs or is in accordance with contract requirements
Represents the section head, as assigned, in coordinating the section's activities and daily assignments
Monitors all non-technical equipment leases and purchases and recommends renewal or replacement of equipment
Coordinates annual purchase planning with the budgetary/accounting staff and prepares documentation for budget submission
Strong interpersonal and public relations skills to establish and maintain excellent customer service and working relationships with departmental staff, other County departments, and outside vendors
Demonstrated initiative to complete assignments under time-sensitive deadlines
Ability to multi-task and complete complex assignments on schedule with limited supervision
Comprehensive knowledge of the principles, concepts, policies and procedures related to County purchasing
Experience supervising subordinates

Administrative Services Manager Resume Examples & Samples

Manage and coordinate the operation of a work unit in the provision of facility support services within the Department of Children and Family Services
Represent the Department at meetings with the Chief Executive Office and various internal and external stakeholders
Responsible for justifying and acquiring the need for new office space and maintaining existing Departmental leases and County-owned office spaces
Analyze, prepare, and track budget for the Department's rentals and leases, and ongoing alterations and improvement costs, telecommunication services, and repairs
Work in partnership with various vendors (i.e. Internal Services Department, Lessors – building owners), and various private vendors to analyze and determine the best solution/action needed to correct health, safety, and/or infrastructure issues within the Department
Ensure that Departmental, L.A. County, Federal (ADA), and State (Cal-OSHA) standards are met through the lease, and maintain a safe and professional work environment
Supervision of staff
Knowledge of County regulations, policies, processes, and procedures as a Facility Agent
Excellent analytical, organizational, time management skills and the ability to multi-task
Excellent interpersonal skills and the ability to interact effectively with all levels of staff
Strong computer and data tracking skills, including Excel, Microsoft Word, and eCAPS
Ability to work collaboratively with team members and outside stakeholders
Ability to work independently, to follow through on instructions, and meet deadlines
Strong organizational skills and demonstrate ability to establish priorities
Ability to travel throughout L.A. County using personal transportation (Incumbents are designated as mileage-permittee eligible), or have available alternative methods of transportation to carry out job-related essential functions
Able to work occasional weekends, including Sundays during major facility moves

Administrative Services Manager Resume Examples & Samples

Some knowledge of fiscal policies, procedures and practices
Ability to converse with all levels of staff in order to promote sound fiscal practice
Ability to handle sensitive matters professionally and with discretion
Some familiarity with county fiscal practice
Ability to establish priorities and carry out various tasks simultaneously
Willing to take on additional tasks when needed, such as training, and provide appropriate direction and assistance
Ability to use Microsoft Excel (creating and updating databases)
Ability to use Power Point
Experience conducting audits

Administrative Services Manager Resume Examples & Samples

Excellent Microsoft Word and Excel skills
Excellent organizational skills and ability to work flexibly in a fast-paced environment
Experience in the contract solicitation and development process, and/or contract or business law
Excellent communication and writing skills
Experience in creating and working with databases on Excel
Strong ability to work proactively and independently with minimal instruction

Administrative Services Manager Resume Examples & Samples

Ability to handle sensitive and confidential matters in a professional manner
Strong administrative organizational skills
Strong computer skills in the use of MS-Word, MS-Excel, and Outlook
Ability to work well with all levels of staff and public while managing multiple priority assignments
Working knowledge of eCAPS
Great leadership skills

Administrative Services Manager Resume Examples & Samples

Supervises Cashiering Unit, Fiscal Compliance Unit, & Federal/State Claiming Unit responsible for monitoring & claiming process of approximately $3000 million in departmental grants
Supervises technical staff engaged in analyzing and recommending solutions for problems of organization, budget, and systems and procedures
Plans, organizes, assigns, and evaluates the work of journey-level analysts assigned to a unit or project team; with staff, develops, implements and monitors work plans to achieve assigned objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards
Participates in interviewing and selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies
Plans and conducts highly complex and sensitive research assignments requiring the development of study criteria, locating and gathering of data from multiple sources and interpretation of conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, and devises analytical methods and techniques required to accomplish assignment objectives; develops statistical and information-gathering processes to ensure quality, integrity, validity and relevance of data obtained for analysis and decision making purposes
Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements
Uses qualitative and/or quantitative analytical methods in order to identify and evaluate highly complex issues, summarize findings and draw fact based conclusions often based upon large amounts of ambiguous and/or conflicting information
Analyzes highly complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interest of various stakeholders; develops and/or recommends the development of major programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success
Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards)
Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on highly sensitive, contentious and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, consultants, outside agencies, etc. to ensure that programs are successfully implemented
Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely proactive responses
Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs
Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements

Administrative Services Manager Resume Examples & Samples

Excellent writing, verbal and problem-solving skills
Demonstrate ability to work effectively in a team setting, as well as a strong ability to work independently and meet deadlines
Highly organized with an ability to multi-task and establish priorities
Must be creative and resourceful
Familiarity and thorough knowledge of DCFS mission, practices, policies and procedures
Computer literacy (e.g., Microsoft Windows applications, use of internet)
Ability to communicate with all levels of staff throughout the Department, including executive management, community agencies and stakeholders
Ability to work independently, collaboratively and as a team member
Willing to work extended hours, when necessary

Administrative Services Manager Resume Examples & Samples

Conducts semi-annual performance appraisals with team members, to ensure individual performance metrics and goal plans are consistently met and provides on-going feedback and guidance
Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables
Demonstrates proactive business development by initiating discussions with existing clients on possible additional work and satisfaction with current support
Coordinates and assists with budget planning and is responsible for operating within approved budget
Must meet or exceed the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
Develops an understanding of the key business and financial drivers that determine the firm's success
Exercises influence at many levels of the organization
Comfortable with change and managing all of the reactions people have to it
Ability to build relationships and influence in a virtual environment
Ability to manage and counsel people
Demonstrates deep knowledge in a discipline and broad knowledge of related disciplines
Must be experienced with all Microsoft Office Tools
Manages mid to large size teams up to 50pp within a location or department
Receives direction rather than supervision
May manage people virtually
Bachelor's degree in a related discipline, or equivalent work experience required
Approximately 8-10 years of experience
Min 3 years managing people

SEM Administrative Services Manager Resume Examples & Samples

Develop continuous improvements to SEM departmental administrative processes (30% of time)
Review SEM departmental administrative processes and identify opportunities for improvements in efficiency, quality, and customer service. Maintain proficiency in Stanford administrative policies and guidelines, and industry best practices and technologies to inform opportunities for continuous improvement in SEM
Develop and present specific recommendations for SEM departmental administrative processes and system improvements, outlining the changes needed in technology and process as well as cost and schedule requirements for making the improvement. If needed, act as project/program manager to implement system changes as assigned
Provide support to other project/program managers as assigned for implementing SEM business system changes
Risk Management: Review SEM’s business interruption risk exposure and recommend changes where appropriate to mitigate risks that may be present in areas such as business data integrity and backup; administrative staff resource redundancy and cross training; and group emergency communications systems and processes
Assure a highly productive SEM administrative support team (30% of time)
Capacity building for Admin staff: Provide periodic review of the training, capabilities, and performance of SEM’s administrative staff. Identify opportunities for additional education and training of administrative staff to best serve the SEM mission and SEM leadership team and staff in their work. If needed, recommend changes to position descriptions and/or classifications for SEM administrative staff/positions in order to optimize the effectiveness of the SEM administrative staff resource
Develop and deliver admin staff training curriculum: Collaborate with LBRE HR, University HR, SEM directors and managers to develop education and training curriculum for individual SEM administrative staff to optimize their capabilities within the bounds of their job classification
Assure a balanced distribution of workload amongst SEM administrative staff; an adept utilization of each administrative staff’s special talents and knowledge; and contingency plans for redistribution of overall workload
Coordinate SEM calendar and review with LBRE Departments DPM, BGM, LUEP, and Campus Architect (15%)
Act as administrative liaison between SEM and other campus departments to assure that SEM is providing timely and quality support in its business functions
Maintain a master departmental calendar of key business and administrative activities including internal and external project deliverables and regular senior leadership and department wide administrative meetings
Assure appropriate SEM representation at coordination and planning meetings with other LBRE departments; and gathering and distributing information and service requests between SEM and other LBRE departments as needed to assure administrative effectiveness between the departments
Provide process/administrative support to SEM senior leadership team on collective efforts (15% of time)
Organize and administer departmental meetings, events, and meetings involving the Executive Director and group directors
Prepare quarterly department and group administrative and business reports including production and dissemination of regular departmental key performance indicator reports (KPIs) in hard copy and electronic formats
Oversee SEM administrative IT needs: Act as SEM liaison with LBRE IT and campus IT regarding administrative information and communication technology needs. Evaluate and maintain SEM’s administrative technology program and equipment including smart phones, videoconferencing and other communication systems; desktop and mobile computing; administrative web presence. The implementation will be coordinated through LBRE IT
Develop and implement best practices for requisitions, contracting and invoicing processes with University Procurement
Act as SEM senior administrative liaison with other LBRE senior administrative managers
Coordinate internal SEM budgeting and capital planning processes (10% of time)
Liaison with Finance to enforce a calendar for annual financial activities, and work with departmental directors to use utilities forecasting tools. Act as scheduling and support liaison between SEM and LBRE F&A to assure timely support of F&A financial and administrative processes including capital and operating budgeting; utility and service center rate setting, and campus long range capital planning
Enforce reconciliation of variance reports for key utilities
Help enforce consistencies in financial transactions routed for approval, in the way alcohol and tips get charged, missing detailed/itemized receipts, out of policy expenses being charged
Review and assure SEM compliance with campus administrative policies including P-card, T-card, Expense Reimbursement and Procurement policies and ensure all transactions submitted for reimbursement are in accordance with the respective policies. Ensure consistency across SEM with regards to submission of the above. Ensure all transactions routed for approval are in accordance with policy
Manage a monthly audit with admin staff for accuracy and compliance with policy. If needed, liaison with Finance in resolving major Invoice Holds, ensuring invoices get processed and submitted in a timely manner to avoid late fee charges and streamline processing of Constellation Invoices
4-year college degree or equivalent, graduate degree or certification is a plus
5 years of job-related experience
Knowledge of project management principles and practices, especially as related to development of computerized business processes
Knowledge of basic software systems design and operating principles including business process mapping, system architecture
Knowledge of university facilities management and utilities business processes including systems for the collection, storage, analysis, and reporting of information about
Demonstrated skill in the use of spreadsheets, database programs, and word processing programs
Ability to manage a complex and often competing set of priorities in a high-pressure, results-oriented environment
Must possess strong organizational, time management and project management skills, with the ability to support multiple projects of various types at difference stages with emphasis on accuracy and meeting milestones and deadlines
High degree of energy and initiative, with the ability to work both independently and as part of a team
Strong communications skills, both written and oral (including proofreading) and ability to use sound judgment in following policies and procedures, using creativity to solve problems
Articulate audience motivations, product/program benefits, and recommend key messages. Utilize best practices and direct marketing techniques to reinforce effectiveness
Project Management: Apply sound project management to translate ideas into action and deliver results to stakeholders. Managing stakeholder expectation is a key and desired. Prepare, maintain, and communicate project schedules for the various phases of the work described herein
Implementation: Working with stakeholders, vendors, consultants, and other resources as required implement the software programs and migrate the corresponding SEM business functions into the new environment
Learning: Interview managers, engineers, and users and investigate current systems and practices as required to map out existing business processes with sufficient understanding and detail as to facilitate their incorporation into new long term business system programs
Training others: Oversee development and training of administrative personnel, which includes development and implementation of short and long term training plans. Coordinate individual and/or group training events

Administrative Services Manager Resume Examples & Samples

Have a bachelor's degree from an accredited college or university in accounting, computer science, management science, public administration, or related field
Extensive experience managing staff performance, including administering discipline and resolving conflict in accordance with Civil Service Rules and County policies
Demonstrated knowledge, critical thinking skills, and abilities required to work effectively with other divisions, the management of County departments, vendors, and outside agencies
Ability to establish and maintain cooperative and effective relationships with a broad range of professional and technical staff, including other County managers and outside business representatives
Ability to serve as advisor on highly technical and procedural matters related to the purchasing and payment process
Excellent time management, attendance, organizational skills, and the ability to manage multiple priorities in a fast-paced environment
Ability to supervise and manage more than 25 staff members
Ability to train staff and effectively delegate duties
Excellent business writing and oral communication skills

Administrative Services Manager Resume Examples & Samples

Associate's degree or certificate from college or technical school required or equivalent training/experience
One or more years experience or training working in an office environment and supervising staff / processes
Strong interpersonal skills with supervisor and staff populations
Strong computer literacy skills with the Microsoft Office Suite

Administrative Services Manager Resume Examples & Samples

Supervises or leads technical staff providing services in payroll, Return-to-Work, training, Employee Relations, and Performance Management
Plans and conducts complex and sensitive human resources assignments requiring in-depth research and analysis of County Code, policies, procedures and regulations, MOUs, and Civil Service Rules, Worker's Compensation and FMLA regulations to reach sound conclusions and recommendations
Provides guidance to management, supervisors and employees on the appropriate application of personnel policies, standards, regulations, procedures and practices
Develops policies, procedures and work plans to address potential and/or existing personnel problems and prevent their reoccurrence
Administers department-wide performance management, Return-to-Work and Risk Management programs and acts as liaison with the Department of Human Resources, County Counsel, Risk Management, Occupational Health Programs, among other stakeholders
Conducts administrative investigations of a sensitive nature, communicates findings and makes recommendations to correct or prevent future personnel issues
Reviews and makes recommendations to management regarding the application of discipline guidelines within the framework established by the Department of Human Resources. This position also coordinates grievance and Skelly processes, mediations and settlement agreements including providing guidance to participants who are new to the process, monitoring the timely issuance of responses to employees, communicating and executing recommended actions
Demonstrated ability to work independently, to follow through on instructions, and meet

Administrative Services Manager Resume Examples & Samples

Applies knowledge of administrative and business processes, personnelmanagement, and budgetary controls
Evaluates financial and Human Resources management activities toensure compliance with state and federal laws, rules, and regulations
Manages, develops, interprets, and applies policies and procedures
Consults with senior management on matters related toadministrative/business management activities and implementsadministrative policies andprocedures
Serves as a resource to others in solving moderately complex problems
Manages through subordinate supervisors' activities to support theorganization's mission
Consistent exercise of independent judgment and discretion in mattersof significance
Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary

Administrative Services Manager Resume Examples & Samples

At least three years of experience in risk management, return-to-work, and safety, particularly with public safety organizations
Ability to influence and collaborate at all levels of the organization
Demonstrated experience in critically analyzing matters related to workers' compensation and return-to-work
Demonstrated experience in managing a successful return-to-work program
Demonstrated experience in the application of Federal, State, and local laws related to employment practices
Excellent verbal, written, and listening skills
Possession of certifications, designations, or specific training relating to risk management
Experience with developing of Corrective Action Plans
Knowledge and experience with responses to California Public Records Act, Freedom of Information Act, and Subpoenas
Ability to provide outstanding customer service

Administrative Services Manager Resume Examples & Samples

Executive administrator
DoD and U.S. Army Experience
Organizational coordination for staff action package review and approval recommendations
Maintain tasking system, input of critical tasks, management of Initiatives/projects
SharePoint expertise
Status reports, telephone, e-mail, VTC, correspondence, calendar management, visitor, reception/escort and meeting planning
Execution support including spreadsheet/database expertise, oversee training program, emergency preparedness processes
Staff action management
Receive visitors and screen calls, maintain calendars, compose and manage correspondence, monitor, control, and closeout of projects
Develop reports, development of tools and templates for architecture development process management

Administrative Services Manager Resume Examples & Samples

Excellent written and oral communication skills and attention to detail; strong problem-solver with the ability to develop creative and innovative solutions to complex problems
Ability to manage virtually
Ability to define and communicate clear business objectives and desired outcomes
Ability to analyze/interpret difficult situations and provide recommendations for resolution

Administrative Services Manager Resume Examples & Samples

Responsible for the management of the Operations Unit; assignment distribution; the review and approval of all processing related work assigned to and completed by the Operations Unit
Reviews processing requests and assigns work to staff which includes the completion of all new hire, promotional, transfers, bonus, special pay and all other related personnel transaction hiring documentation for subsequent entry into the ePAR and eHR systems
Performs supervisory duties including assigning work and work schedules, providing initial training, monitoring of punctuality and attendance, documenting work performance and writing performance evaluations, acting as a resource to line staff, and performing review and approval of all transactions in ePAR and eHR systems
Maintains and updates on a daily basis detailed computerized assignment logs for all processing transactions. Enters information including type of transaction, analyst assigned, completion, and approval date for each assignment. Utilizes assignment log to maintain historical documentation of all transactions as a tool to identify errors and areas for improvement, use in evaluation of employee performance, as well as, a method or providing information to management and/or executive staff regarding various personnel transactions
Reviews documentation to ensure criteria is met for various special pay and bonus requests prior to assigning to staff. Verifies appropriate documentation is attached, the request form is complete and accurate and in compliance with the related Memorandum of Understandings, County Code Title 6 sections or other requirements and the required approvals are indicated on the form
Utilizes and trains employees on how to use various software programs to access current and historical personnel related hiring information. Provides and/or supervises initial training on these systems and ensures processing staff understands, accesses, and utilizes systems and information appropriately and in a confidential manner. Trains staff on the use of various human resource reference guides including the Los Angeles County Code Civil Services Rules, Title 6, Departmental Ordinances, Memorandum of Understandings, Interpretive Manual, ePAR and eHR Desk Procedures and all other related processing resources
Works with manager to conduct on-going audits of processing functions. Supervises staff conducting research in processing systems, personnel jackets, and other documentation for audit purposes, reviews information researched, and discusses with supervisor and manager. Makes suggestions or recommendations to correct or address issues based on information reviewed. Assists with special processing assignments
One year of supervisory experience in a Human Resources Office, Central Processing Unit
Strong analytical, organizational, interpersonal skills; experience assigning work, and evaluating performance, and preparing written reports of findings and recommendation
Demonstrated ability to work independently with minimal supervision, and abilities in analyzing, organizing and prioritizing multiple assignments in a fast-paced environment
Demonstrated knowledge of Civil Service Rules, DHR Policies, Procedures and Guidelines, and principals and practices of personnel administration
Strong understanding of, and experience with personal computers and related software; proficiency in Microsoft Word, Excel, ePAR and eHR systems
Excellent customer service skills and the ability to effectively interface with all levels of customers in a professional demeanor
Ability to handle multiple priorities and meet deadlines

Administrative Services Manager Resume Examples & Samples

Experience developing contract solicitations, specifications, and/ or statement of work
Experience reviewing, negotiating, and establishing a contract based on proposals received
Strong organizational, analytical, interpersonal, written, and verbal communication skills
Ability to work with all levels of staff, including supervisors and managers
Ability to multi-task and adapt to constant change
Strong computer skills utilizing Microsoft Office: Word, Excel, and Outlook
Ability to develop contract solicitations, specifications, and/ or statement of work
Ability to review, negotiate, and establish a contract based on proposals received

Administrative Services Manager Resume Examples & Samples

Supervises Executive and Administrative Assistants (40+ member department)
Coordinates all administrative support processes and works cooperatively with inter-related departments
Evaluates Administrative Support staffing levels and makes recommendations regarding new hires, promotions and terminations. Staff open positions, working with human resources, from job description through offer
Makes recommendations and assists in the formulation of Administrative support staff procedures/operations
Assures proper on boarding of all EA’s and AA’s, training, and on-going career development initiatives; coordinates closely with Facilities for location of support, pairings, and potential location moves
Ensure appropriate coverage of Partner/Principal/PL support needs; manage schedule to cover for planned (vacation) and unplanned (illness, etc.) staff absences
Actively work with consulting staff to define and manage expectations and to understand needs for administrative support services
Seek to continuously improve quality, morale, knowledge, and teamwork through strong communication and daily involvement in coaching and development
Actively assist in problem solving and prioritization of competing demands
Lead monthly EA/AA team meetings to provide information and updates on relevant issues
Motivate, develop, provide coaching and feedback through annual performance management process and year round informal feedback process
Ensure consistency, fairness and equity in the performance review process for EA/AA team
Provide recommendations for promotions, annual increases and bonus awards and performance management
Work with Training Coordinator to create and implement EA/AA team training and development programs; keep up to date with needs and local training offerings and make recommendations for attendance
Create and encourage a stimulating work environment through excellent communication and the development of programs/initiatives geared toward
Encouraging participation in professional development activities
Fostering team work within work groups, across functions and throughout the office
Encouraging participation in office activities
Raising awareness of the role of administrative support staff in the success of BCG
Attend BST Management Team meetings to maintain collaborative working environment with all functions
Partners with Regional EA/AA peer management group on various projects and initiatives; leads Regional projects, as applicable
Partners with local Affiliation team to schedule, plan, and arrange various affiliation events throughout the calendar year
Sits on sub-committees as requested to develop administrative improvement issues
Responsible for assuring policies pertaining to inviolate files are followed by executive and administrative assistant staff
Utilizes independent judgment within framework of established procedures, policies and objectives in decisions effecting the Executive and Administrative Assistant staff
Prepares department's annual operating budget and is responsible for budget compliance

Administrative Services Manager Resume Examples & Samples

Efficient management of the resources devoted to the support of the WAS Consulting Staff, as well as visiting Partners and consulting staff
Continuous improvement in the quality of business support services through training, workflow, processes, etc
Develop programs and initiatives geared toward raising the awareness of the role of the Administrative Services Team in the success of BCG (including monthly team meetings)
Schedule and conduct effective orientation, training, and mentoring programs for members of the Administrative Services Team
Oversee annual performance review process (via BCG's PDO system), collect and share feedback for mid-year and year-end reviews
Manage EA/AA assignments to support Partners, Principals, and Senior Managers
Manage onboarding process for all new hires
Make recommendations for Administrative Services Team to attend trainings for job performance and individual development
Seek to continuously improve quality, morale, knowledge, and teamwork through strong communication and involvement
Resolve employee relations issues in coordination with the Human Resources Manager and Office Coordinator (including interviewing/hiring/performance improvement)
Supervise and mentor interns; prioritize and manage tasks assigned to them
Ensure adequate EA/AA and Reception team communication through regular team meetings
Anticipate future support needs by teaming with office leadership to understand growth projections; work with HR to hire team members as needed
Manage Worldwide Officer Meeting (WWOM) communications to ensure EAs have all necessary information to support Partner attendance
Drive future change initiatives, as necessary

Administrative Services Manager Resume Examples & Samples

Strong project management skills, including the ability to develop appropriate timelines and meet deadlines
Strong verbal communication skills, with the ability to speak comfortably to small groups
Strong written communication skills, including the ability to draft emails and letters using excellent form, style, grammar and spelling
Strong interpersonal skills with the ability to work with diverse audiences
Knowledge of events planning and coordination
Proven contract negotiation skills
High degree of comfort and skill working with MS Office, including Excel and PowerPoint and databases

Administrative Services Manager Resume Examples & Samples

Strong knowledge of applicable County-wide/department policies, procedures and regulations
Proficient in critical/analytical assessment and fact finding capabilities
Ability to interact with all levels of staff
Experience in collaborating and troubleshooting with computer program developers
Excellent time management/organizational skills
Ability to establish priorities for efficient task completion
Solid understanding of the DCFS Human Resources Personnel Manual
Ability to analyze and interpret Civil Service Rules, County Codes and Department regulations
Ability to objectively detect policy infractions by DCFS staff and provide reports to Human Resources for any necessary action
Ability to handle highly sensitive issues in a professional and confidential manner

Administrative Services Manager Resume Examples & Samples

A Bachelor's degree from an accredited college or university
Two or more years of experience managing a unit or section within a County agency
Demonstrated experience in developing and implementing new and/or improved County programs
Demonstrated experience in handling employee performance or discipline issues

Administrative Services Manager Resume Examples & Samples

Review, allocate and code all facilities department invoices for SVP signature and work with accounting to process the invoices
Coordinate site based facilities issues (building repairs, maintenance, etc.)
Vendor management for multiple locations to include Xerox, Staples, Deluxe and Cintas
Copier and fax management to include managing the leases and coordinating the installations for all locations with the vendor, IT and internal departments
Manage and update department listing of all groups
Work with vendors and team members on site relocations, expansions and employee moves to ensure new/expanded spaces are business ready on the day of the move(s)
Manage onboarding and User Provisioning function for facilities group
Daily review/approvals for all Staples and Deluxe orders placed by employees
Work with vendors to add, remove and change access for employees
Update cost tracking reports by vendor quarterly for SVP review
Assist SVP with space management reports
Update Facilities and Administrative Services manual periodically with all current facilities’ processes
Assist SVP with lease file management
Assist SVP with document organization and filing
Coordinate cable/Satellite installations for all locations
Work with Accounting & Finance to assist SVP with Facilities’ annual plans (budgets)
Assist SVP with any administrative functions or projects as needed
Backup mail room and reception desk (2nd)
3 years of experience working in a similar work environment
Accuracy with work products
Initiative; ability to work well w/o close supervision
General knowledge of basic Accounting
MS Excel, Word and PowerPoint (in that order of importance)
An attitude of service and support for manager and team members

Administrative Services Manager Resume Examples & Samples

Coordinating and planning complex solicitation processes for specialized program services
Conducting solicitations and negotiations
Facilitating proposal evaluations
Utilizing prescribed document formats and processes
Maintaining pertinent records in accordance with Federal, State and County policies
Reviewing and recommending strategies for optimum service delivery

Administrative Services Manager Resume Examples & Samples

Conduct activities in support of and partnership with, the CIO, Office of the CIO, and Deputy CIO
Provide primary leadership and high-level management to accomplish the strategic priorities and defined business outcomes of assigned division organizational programs
Provide consultation to ETS staff, ETS Management Team, CIO, and ETS subject matter expertise
Mentor division staff to continuously increase the depth and breadth of expertise with the division and to foster professional and personal development of individuals
Persons under final consideration for initial appointment with HCA are subject to a background check*

Administrative Services Manager Resume Examples & Samples

Supervises, plans, evaluates and controls the work of technical personnel engaged in employee relations, discipline, and performance management to ensure consistency of work products and recommendations with applicable Civil Service Rules, the Department of Human Resources (DHR) Policies, Procedures and Guidelines (DHR), and Federal and State employment regulations
Reviews letters involving non-disciplinary and disciplinary actions, such as Confirmations of Counseling, Memorandums of Expectation, Warnings, Letters of Reprimand, as well as Skelly notices of intent and final imposition letters for suspensions, reductions and discharges to ensure their technical content is consistent with the requirements outlined in DHR's PPGs and Civil Service Rules due process provisions, and to ensure proposed actions have a sufficient basis for defense before DHR (5-day suspensions) and the Civil Service Commission (all major discipline); submits all major disciplinary action letters to the Departmental Human Resources Manager for approval
Supervises the planning, coordination and administration of all Departmental employee relations activities by: ensuring meet and confer sessions are scheduled with Local SEIU 721 on matters involving implementation of policies, procedures and organizational changes impacting working conditions; monitoring the scheduling and facilitation of level one, two and three grievance hearings; monitoring onsite visits at all Community and Senior Centers and Adult Protective Services field offices by Local SEIU 721 representatives; planning and facilitating Joint Labor Management Committee and Caseload meetings in accordance with Memorandum of Understanding and Employee Relations Ordinance provisions; and advising employees as well as section managers and division heads on Departmental employee relations policies, the rights and obligations of the parties concerned and the recourse available to them
Serves as a technical expert in advising and instructing section managers and division heads in all matters disciplinary policies, preparation of performance evaluations inclusive of improvement needed ratings, approaches for correcting specific behavior or performance problems using GAP analysis techniques, and the application of Civil Service Rules on issues related to probationary reductions and discharges to support Departmental compliance with Countywide personnel policies and procedures
Journey level experience in human resources and performance management
Exceptional analytical and problem solving abilities

Administrative Services Manager Resume Examples & Samples

Highly-developed business acumen, preferably in an academic setting; strong relevant subject matter knowledge
Enthusiasm with a “can-do” attitude in cultivating R&DE’s culture of excellence
Demonstrated extensive high-level administrative experience supporting the top executive of a complex organization
Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills; demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines
Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness
Demonstrated solid planning and organizational skills; strong analytical, critical thinking, planning, organization, prioritization, creativity, productivity, initiative, ownership of projects, resourcefulness, problem solving, negotiating, influencing, emotional intelligence, and decision making skills. Ability to weigh various options and their merits towards positive outcomes for R&DE
Demonstrated ability to perform duties with a high level of professional maturity, flexibility, discretion, confidentiality, judgment, diplomacy, and tact while handling and managing stress in fast-paced and dynamic work environment
Understands and demonstrates importance of the political landscape in actions and decision-making processes
Demonstrated interpersonal and customer relation skills and understanding of group dynamics. Successful track record of establishing credibility and trust with a diverse client group
Demonstrated ability to cultivate positive working relationships and gain the trust and respect of all levels of internal and external constituencies
Demonstrated experience working independently and as part of a team is essential
Excellent interpersonal, written and oral communication skills
Excellent interpersonal, written and oral communication skills, including editing and proofreading
Listening: actively listens, demonstrates interest and understands the subtext
Speaking: ability to present verbal information clearly, articulately and in a way that engages the recipient. Must have acute attention to detail and demonstrated effectiveness in managing multiple work assignments simultaneously, often under strict deadlines. Work accuracy is essential
Business Writing: ability to compose written information that is clear, well-structured, and grammatically correct, and develop reports and PowerPoint presentations. Compose, review, and edit printed and electronic correspondence, including confidential correspondence and communications with University senior administrators. Create interdepartmental communications and develop marketing collateral for distribution to targeted markets
Advanced computer skills and demonstrated experience with Microsoft Office Suite software and e-mail applications. Knowledge of Stanford applications (Axess, Oracle, Outlook) strongly desired
Demonstrates compliance with R&DE and Stanford policies, core values, principles and tenets
Prior work experience at Stanford and/or in higher education is strongly preferred