Hotel Sales Coordinator Resume Samples
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Hotel Sales Coordinator Resume Samples
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Guide the recruiter to the conclusion that you are the best candidate for the hotel sales coordinator job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
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Hotel Sales Coordinator Resume Examples & Samples
- Design and maintain databases
- Design and maintain spreadsheets
- Process reservations, confirmations, cancellations, special handling alerts, and amenities
- Upload and update content as Day Light Key Operator (sales data base)
- Create analytic reports in Day Light (sales data base)
- Lead all training in sales office procedures and Day Light (sales data base) use file and retrieve documents and reference materials
- Manage and maintain executives' schedules, appointments and travel arrangements
- Arrange and co-ordinate meetings, events and meal appointments
- Record, transcribe and distribute minutes of meetings
- Monitor, screen, respond to and distribute incoming communications
- Answer and manage incoming calls and messages
- Receive and interact with incoming guests and business partners as needed, perform site inspections, attend local corporate events and travel tradeshows
- Liaise with all internal departments at all levels
- Oversee the ordering and maintaining of office supplies (Staple online), business cards, and stationary
- Process and submit office supplies expense reports (Wells Infor)
- Process invoices and check requests
- Coordinate any hardware and software updates relating to computers, Blackberry, i-pads, etc
- Physically archiving files
- Mail merges and collating
- Order amenities and prepare amenity cards
- Assist with expense reports as directed
- Coordinating the hotel and the client for site inspections
- Process and confirm room, upgrade, show ticket, restaurant , and nightclub inquiries for
- Travel Agent
- Travel Partner
- Guest direct
- Process credit card authorization forms and billing requests
- Assist with complete hotel profiles in third party booking agencies and other contracting tools
- Assist with processing direct billing and/or special payment processes for group sales accounts
- Track, prepare and fulfill gift certificate requests
- Respond to charity solicitations
- Guest service assistance
- Create and manage client databases to include data entry
- Create invoice estimates
- Shipping and receiving of collateral and gifts via UPS and USPS
- Coordinate internal meetings
- Attend skill set building classes as needed
- Perform duties as assigned by EDOS of Hotel Sales
- Lead sales coordinators in daily job responsibilities and assign daily, weekly and monthly work assignments
- Serve at Delphi Key Operator, supervise all training of staff, manage the system as it pertains to updates, Inventory control and account management, develop and process reports, attend Delphi Key Operator meetings as directed by Corporate Sales
- At least 2 years of experience in an administrative role
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M&E & Hotel Sales Coordinator Resume Examples & Samples
- A.N.A.I.S (Salesforce)
- Positive
- Guest oriented and service minded
- Proactive sales approach
- Good listening and communication skills
- Excellent presentation
- The Conference & Sales Coordinator, directed by the General Manager and the Hotel Operations Manager, is responsible for maintaining and increasing the quantity of sales, maintaining and developing professional relationships with new and existing clients. The Conference & Sales Coordinator must collaborate closely with senior management to pursue the highest departmental and hotel profitability
- Increases and optimizes sales in line with the brand and hotel's sales policy,
- Responsible for the effective and efficient running of operations and the provision of all services of the Conference Department & Hotel Sales
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Hotel Sales Coordinator Resume Examples & Samples
- At least 2 years of experience in administrative role
- Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcribing minutes, designing: forms, spreadsheets, tracking systems, templates, and filing
- Working knowledge of the principles and processes for providing internal and external guest services. This includes customer needs assessment, meeting quality standards for services, and evaluation of resolving customer complaints to increase guest satisfaction
- Working knowledge of standard office administrative practices and procedures
- Working knowledge of principles of telephone and e-mail etiquette
- Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite
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Hotel Sales Coordinator Resume Examples & Samples
- Coordinate group requirements with all operational departments within the hotel under manager’s direction
- Establish files; send proposals and contracts, process deposits, payments, rooming lists, group specification sheets, showroom bookings, coupon requirements and other correspondence as required
- Maintain relationship with current and prospective clients of manager
- Assist with FAM Tours, site inspections and arrangements for travel, Trade/Consumer shows, presentations and other functions designated by manager
- Conduct telemarketing and other projects as directed by manager/Director of Marketing
- Assist sales managers with solicitation and procurement of group and transient room sales
- Obtain group histories as directed by manager
- Compile reports including Daylight, expenses, client lists and mail merges as directed
- Input Daylight data account information
- Process VIP reservations and welcome amenities as needed
- Must have a polished appearance and a professional presentation
- Must be able to work any and all shifts based on business demand
- Able to work alone or in a group
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Hotel Sales Coordinator Resume Examples & Samples
- Design and maintain databases & spreadsheets
- File and retrieve documents and reference materials
- Arrange and coordinate meetings, events and meal appointments
- Receive and interact with incoming guests and business partners
- Process and confirm room, upgrade, show ticket, restaurant , and nightclub inquiries guests/clients
- Assist with completing RFP’s (request for proposals) for corporate negotiated accounts
- Record, compile, transcribe and distribute minutes of meetings
- Perform duties as assigned by SVP of Hotel Sales
- Assist Corporate Hotel Sales Assistants as needed (pool resources)
- At least 1 year of experience in administrative role
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Hotel Sales Coordinator Resume Examples & Samples
- At least 2 years of hotel sales experience
- At least 1 year of office/secretarial environment experience
- Ability to perform basic math
- Working knowledge of relevant computer software such as LMS, Delphi, Word, Excel and Windows