Lead Management Resume Samples

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F Purdy

Fleta

Purdy

670 Kerluke Roads

Chicago

+1 (555) 299 0889

670 Kerluke Roads

Chicago

Phone

p +1 (555) 299 0889

Experience Experience

Philadelphia, PA

Value Management Lead

Philadelphia, PA

Kuhic, Kuphal and Halvorson

Philadelphia, PA

Value Management Lead

Manage a portfolio of clients, directly manage senior and executive relationships with approximately 3 key accounts
1Works closely with other teams across HS2 Ltd and Department for Transport
Provide on-site and off-site assessments and consultative services for a portfolio of clients
1 The role has direct line management responsibility for two Value Engineers. The role has no
1 The Value Management Lead is responsible fora number of areas, including
Facilitate client calls and in-person meetings
Regularly analyze pool of clients to identify risk and proactively drive strategy to address service delivery and/or renewal risk

Los Angeles, CA

Enterprise Logging Management Lead

Los Angeles, CA

Keebler Group

Los Angeles, CA

Enterprise Logging Management Lead

Build a strong customer focused culture that focuses on delivering solutions in a productive, efficient manner, working across technologies and geographies
Build Splunk dashboards to monitor overall health of the logging environment
Directly support Windows™ event log forwarding server infrastructure focused on uptime and operational excellence
BS, BA, MSC or MBA in engineering, information technology, computer science or related technical field or equivalent
Influence server owners, IT custodians, and operations support teams to implement configurations and install agents to meet logging standards
Operate within a multi-cultural, matrix organization, ultimately driving aligned and clear expectations for the organization
Seek, share and implement best practices with the other internal business logging leaders and potentially external industry partners

present

New York, NY

IT AS Lead Service Specialist for Complaint Management

New York, NY

Bauch Inc

present

New York, NY

IT AS Lead Service Specialist for Complaint Management

present

Understands service demands and captures customer insights to improve Compliance management development services throughout delivery, and delivers continuous improvement recommendations to service owners. May conduct impact analysis on process/tools coming from new/enhanced services
Assists in knowledge transfer to team members and organizations after successful delivery of the service
Performs assessments of customer demand and partners with order analysts to deliver estimates and quotes for complaint management service(s) to the customer
May plan, select, and schedule approved vendors to deliver the service. May oversee the work of vendor resources throughout a project
May manage the AS budget for the delivery of the service and be responsible for reporting on service performance to leadership and customers
May develop service improvement plans and/or run service improvement initiatives
Act as a technical liaison in all necessary internal project meetings between Project Management, Development and QA teams

Education Education

Bachelor’s Degree in Public Administration

Colorado State University

Bachelor’s Degree in Public Administration

Skills Skills

Strong program management, analytical skills, ability to create viable solutions, innovation, and ability to execute flawlessly
Solid communication skills, active listener, ability to synthesize high level information
Strong interest and deep experience in driving change by working with a senior executive team
Proven ability to influence and lead outside of organization and across roles and functions
Executive presence and proven ability to present strategic information to a broad range of audiences
Able to demonstrate flexibility and resiliency
Strong collaboration, influencing and facilitation skills
Enjoys working in a fast paced changing environment
Works independently and participates primarily with senior management and executives
Demonstrated, take-charge attitude

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Vulnerability Threat Management Lead Resume Examples & Samples

Act as a subject matter expert in support of the area of Security Incident Response (SIRT) events by expeditious collection and assessment of threat activity details within the Global Consumer businesses and appropriate leveling of severity issues that drive the corresponding subsequent corrective action
Build and maintain a comprehensive process caring for all vulnerabilities that impact our business process
Know the current state of the sector threat environment

Transformation Workstream Lead-wealth Management Resume Examples & Samples

Business units – dealing with stakeholders at senior levels
Exercise discretion on confidential matters
Ensure proper communication and support of local RTP Vision and objectives
Collaborate with local SMEs and act as business representative for RBWM when required
Group counterparts at various levels of seniority
Consulting firms
Regular office operating conditions
10 years experience in financial services [applicable to specific workstream]
Demonstrated ability to build relationships with key stakeholders at various levels of seniority across the entire organisation
Ability to accurately evaluate information and present recommendations based on facts, expected trends and emerging risks
Experience in leading cross functional teams towards building/delivering solutions
Ability to operate well in a fast paced dynamic environment where uncertainty and conflicting priorities can arise
Undergraduate degree in Business Administration, Economics or a related field
Highly developed inter-personal skills for dealing with a diverse range of stakeholders
Demonstrated business knowledge and subject matter expertise in the field of [workstream name]
Strong analytical, time management and communication skills
Demonstrated ability to identify and manage emerging risks associated with the delivery of projects and initiatives
Proficient use of Word, Excel and Powerpoint

Rate Management Lead Resume Examples & Samples

Must have three to five years customer service and data entry experience in a large corporate environment is required
One to two years of management or supervisory experience is preferred
Experience in accounting and finance is preferred
Bachelors/Associates Degree in Finance, Accounting, Statistics Business Administration/Economics preferred
Positive attitude and passion to serve
Demonstrates willingness to own a problem until resolved
Team builder
Excellent follow-up skills
Proven ability to manage detailed projects
Demonstrated ability to work independently with minimal supervision
Advanced knowledge of Microsoft Office Products including: Word, and specifically Excel to include: formulas and editing
Knowledge of Route Accounting Systems (RAS)

Mobile Device Management Lead Resume Examples & Samples

Excellent troubleshooting skills of MDM End User related issues
Logs/Debug Logs analysis
Managing exceptions & tracking it till closure,
Escalate the issues to L3 support & follow-up with them until closure
Knowledge of AD, DNS & DHCP
Basic knowledge of Oracle & SQL Database
Daily, Weekly, Monthly Reports
Monitoring of MDM infrastructure
Co-ordinate with customer on the issues, reports, alerts, Review with customer
5+ years of experience in Mobile device troubleshooting experience
4+ years of experience in MDM Server Patch Management, Portal Administration & Policy Configuration

Singapore IT Country Management Lead Resume Examples & Samples

Drive implementation of key IT regulatory and control initiatives working closely with regional IT leads as well as CISO team with an immediate focus on MAS Outsourcing Guidelines
Facilitate communication, raise awareness of key changes in regulatory as well as control environment related to IT
Lead and support initiatives with a predominantly front to back IT impact
Maintain and review key IT governance and control related artifacts on regular basis (IT Singapore governance and organization structure as well as update of project portfolio, review of business continuity planning and disaster recovery testing in conjunction with BCM, annual review of MAS technology questionnaires)
Provide regular IT reporting for Singapore Branch Management and internal (Internal Audit, General Counsel, Business/IT management) as well as external stakeholder (MAS)
Support IT country management in implementing key human capital initiatives and workforce strategy
Assist IT country management in driving employee engagement as well as engage in staff activities
Engage in representation of IT in firm-wide networks as well as select external events
Strong knowledge of MAS regulations (MAS TRMG, Outsourcing Guidelines etc.)
Excellent project/program/IT Service management skills
Excellent communication skills coupled with strong relationship skills and ability to manage senior stakeholders
Excellent analytical skills and clear thinking and planning
Good understanding of IT architecture and systems/software engineering
Good understanding of Technology Risk Management
Proven ability in developing management reports / presentations to senior management
Proficiency in usage of standard MS office tools (PowerPoint, Excel, etc.)

Enterprise Identity Management Global Lead Resume Examples & Samples

Directs operational and compliance activities aligned to the infrastructure strategy and agreed secured deliverables for identity and directory services platforms to maintain GO delivery of the highest level of support for IAM and IaaS services for GIS and IT
Directs and guides the definition, development, 24X7 delivery and maintenance of scalable and consistent best practices service delivery model for identity and directory related activities, including on-premises and through subscription deployment, administration and maintenance of services as part of the production hosted infrastructure
Directs a team of operations professionals aligned to IAM and IaaS activities to execute those services in line with defined best practices and procedures, applying a consistent management oversight framework across both teams that assures services, operational consistency and readiness
Drives the continuous review of the production Enterprise Directory and Identity Services infrastructure such as AD, Public Key Infrastructure (PKI), Multi-Factor Authentication (MFA) as well as Federation and Identity Provisioning services to direct appropriate operations practices, guide teams in hardware and infrastructure platform maintenance and remediation activities as well as to properly tune for optimum performance
Drives use of appropriate Critical Success Factors (CSFs) and Key Performance Indicators (KPIs) to measure and monitor overall effectiveness of the enterprise identity services delivery models for IAM and IaaS. Guides the teams in analytics to identify and capture process enhancements and noted changes to strengthen each model’s framework and methodology. Directs reporting to review expected performance, stability, security and capacity in the production environments
Leads and partners to design new or modified services and required remediation across GO and directs Domain to Operations initiatives and migrating “run” portions of services from Global Hosting Services (GHS). Partners and guides as needed Identity & Access Management Services (IAMS) on advance engineering directives and other technical domain services EIM requires for its operational activities or identify engineered activities in forward planning. Develops and maintains strong working relationships for global knowledge sharing with groups across IT and EY to make certain that they are aligned to each model and to the collective process of identity and secured access
Oversees the GIS identity and directory services’ platform such as AD, Public Key Infrastructure (PKI), Multi-Factor Authentication (MFA) as well as Federation and Identity Provisioning services to direct appropriate operations practices, guide the team in hardware and infrastructure platform maintenance or remediation activities and escalate the later as needed to engineering teams in IAMS for action
Directs the identification, development and implementation of detailed process reviews to determine efficiencies in the delivery of Identity and Directory services and mandates the use of such industry frameworks as Information Technology Infrastructure Library (ITIL) for consistency in same. Identifies and negotiates concerns with leads across GIS pertaining to the model and other procedures to direct operational process improvements
Acts in the capacity of thought leader on global Information Security policies and guidelines as well as EY’s compliance directives and best practices. Drives the team and others in activities that enforce policies, control access and automate password maintenance through the use of such security solution applications such as CyberArk Enterprise Password Vault. Maintains the IAM and IaaS platforms to support service stability and to protect EY’s most sensitive data and privileged information from security breaches, audit fails and fines
Manages IT continuous knowledge and proper usage of the identity and directory services delivery model and other activities as well as drives the team to develop and conduct training on same as required. Collaborates with application development teams outside of IT remit in order to introduce IaaS and maintain IAM. Discuss benefits and how each model may be leveraged to support other new functionality and systems enhancements to technology platforms outside of GIS or IT as a whole
Manages direct reports and other members of staff to the highest level of performance, selects and hires top talent, aligns responsibilities and objectives to abilities and coach performance to achieve success
Governs and controls budgets inclusive of salaries, purchased services, training, travel, etc
Maintains solid advanced interpersonal and collaborative skills to engage, as a thought leader, senior executives in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Engages appropriately across IT and within specific GIS teams to negotiate and implement clear and effective directives in the identity and directory services aligned to the IAM and IaaS models
Builds strong working relationships across all levels of a matrixed, geographically and culturally dispersed organization using advanced oral and written English communication skills. Adapts communication style to the style of others to develop rapport and to remain calm under pressure. Uses these communication skills to challenge insightfully to improve delivery models, propose credible options to processes, maintain core services and position IAM and IaaS as components of quality technical service management and business support
Utilizes all aspects of Emotional Intelligence to navigate the interactions and complexities of the business environment and drive leadership performance in oneself and in others
Manifests a strong analytical and problem solving ability to negotiate complex and conflicting issues, and to drive and manage application platform delivery related activities that are both financially sound and operationally feasible. Possesses a solid working knowledge of the Information Technology Infrastructure Library (ITIL) to recognize appropriate aspects in the Incident, Problem, Change and Availability processes where improvements to the application platform delivery model can better support deploying and maintaining services into production with no service interruptions. Supports the team in ITIL familiarity and/or certification for select members of staff as needed or necessary
Maintains a broad knowledge of the regional and global end user communities and IT overall operating environment to recognize where services could be impacted when introducing new enhancements and additions. Assures the necessary controls are in place to avoid service disruption issues for new services and ascertains changes are incorporated to improve new service deployments
Maintains a comprehensive knowledge of the core business service lines and operating environment within IT to support the proper recognition of issues or to proactively position improvement opportunities in the operating procedures. Knowledge and experience includes the following technologies at an operations level
Identity Management: Public Key Infrastructure (PKI), Multi-Factor Authentication (MFA) as well as Federation and Identity Provisioning services, CyberArk Enterprise Password Vault, RSA cryptosystems, Computer Associate (CA) SiteMinder, Group and List management platforms, Oracle Account Provisioning, Forefront Identity Manager (FIM) and Microsoft Identity Manager (MIM)
Directories: Active Directory (AD) , Azure (Cloud) AD, Virtual Directories
Manage team and projects by delegating work effectively and using appropriate resources. Utilizes the proper people, time and project management disciplines across a diverse culture and multiple time zones
Resolves team conflicts with a proven ability to implement & communicate difficult decisions as well as provide individual, team and peer mentoring as appropriate
Extensive experience in financial management (such as budgets, cost comparison, and cost modeling) for relevant service
Approximately 10-15 years working in a management position within Information Technology, with emphasis on identity and directory platform technologies
Demonstrated experience in all aspects of infrastructure management and operations

Global Systems Management Lead Resume Examples & Samples

Articulates and manages the strategic direction and aligned tactical activities to support the implementation or remediation of specific Domain Services through automation and improvement efforts in GIS and IT applications and/or systems
Directs and approves all efforts in compliance with EY’s standards for technology development and deployment and oversees that new or modified technical services being transitioned into production meet IT operational readiness criteria
Directs or supports the participation in reviews, and annual architecture development planning with enterprise or information architects and others in IT to identify, evaluate, select, and implement specific technology solutions that support the EY business plans and IT strategies for operational readiness
Directs and oversees quality assurance, pre implementation testing and other control activities as a risk management discipline to support production stability. Directs the implementation of architecture strategies and roadmaps to enable the successful deployment of new technologies or modified services into production with no interruption to IT or GIS services
Proposes and directs reviews of the appropriateness and efficiencies of the development and quality assurance methods by directing and reinforcing the use of investigative frameworks such as Information Technology Infrastructure Library (ITIL) and other industry recognized process management methodologies. Manages delivery on business and IT objectives by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications
Directs and provides the forward vision governing the next generation of design, development and integration of appropriate IT architecture engineering solutions in applications and services as well as the quality management activities supporting end-to-end technical service delivery and cost recovery and efficiency measures by the team on behalf of IT business units
Directs the team in role appropriate activities aligned to the release process for modifications and new services and applications being introduced to the GIS Infrastructure. Directs Quality Assurance directives such as the use of appropriate testing scripts and drives the identification and implementation of improvements to same
Directs the Engineering and other aligned team activities to the Domain’s remit to maintain the GIS Infrastructure in a cost and risk efficient and effective manner. Develops or manages project budgets for architecture related systems development aligned to expected spending parameters
Directs and guides continuous improvement efforts for team activities through the use of performance counters and other monitoring metrics such as Critical Success Factors (CSF), Key Performance Indicators (KPI) that monitor the ‘wellness’ of a specific application’s proper operating functions as well as the Engineering team’s efficiencies
Acts as one of the highest authorities on the overall stability and ‘wellness’ of the GIS Infrastructure recognizing and promoting industry practices and incorporating current and emerging EY business directives,
Uses experience and expertise to guide discussions or to proactively recognize the potential for compliance issues or trends that point to critical variances in expected performance targets. Reviews and influences the terms and conditions of Service Level Agreements (SLA) and Operating Level Agreements (OLA) for opportunities for improvement or conditions that impact the team’s performance. Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups
Guides discussions to review patterns in events and alerts, analyzes for the root cause to direct and recommend appropriate changes. Mandates the formal distribution of ‘lessons learned’ and ‘root cause’ analysis as part of the team’s knowledge management and shared practices
Actively participates in major outage discussions/meetings as a senior thought leader adding valued insight on efforts to restore overall services and to mitigate future reoccurrence. Participates in task forces and various committees to effectively present and communicate specific system related issues
Acts as a thought leader in cross business and IT impacted discussions involving new or evolving EY business needs for technology within the Domain’s Engineering remit and beyond. Shares leadership directives with peers in the implementation of best practices and leverages the work of other departments to promote continuous improvement and cross unit consistencies between departments such as the IT Service Desk
Creates and maintains relationship with Service Delivery leads
Provides a commercial and services mindset to the whole group
Executes on committed plans ensuring the highest quality of delivery
Understand market trends and performs the necessary recommendation to have a world class systems management environment
Maintains solid advanced interpersonal skills to engage, as a thought leader, peers and other senior executives of the firm, in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network for collaboration and knowledge sharing. Uses these relationships to connect colleagues and challenge insightfully to improve processes, propose credible options, and position the Domain Services role in quality technical service management
Projects well-defined consultative skill to conduct effective questioning to guide discussions or break down in complex engineering and other technical matters into core issues, formulate appropriate ideas and materials negotiate those ideas clearly and concisely to advance a cooperative engagement by all levels of the organization including senior peers and/or executive management
Maintains a comprehensive knowledge of the IT end-to-end processes and operating environment as well as the core objectives of the key EY businesses to support proper recognition of issues and to recognize and proactively position engineering improvement opportunities
Manifests a strong analytical and problem solving ability to negotiate complex and conflicting issues, handle multiple and shifting priorities across a broad spectrum of operating environments and to drive solutions that are both financially sound and operationally feasible
Manages the team and projects by delegating work effectively and using appropriate resources. Utilizes the proper people, time and project management disciplines across a diverse culture and multiple time zones. Resolves team conflicts with a proven ability to implement and communicate difficult decisions as well as provide individual, team and peer mentoring as appropriate

Global CLM Campaign Management Lead Resume Examples & Samples

Ensure Campaign Management processes and systems are standardized and fully aligned across Nestle Professional with existing and future best practice solutions, and provide recommendations on process improvements across the integration's team as well as the application
Drive prioritization of Campaign Management business requirements and own the Campaign Management roadmap within CLM
Ensure Integration of Campaign Management Solution with Integrated Digital Platform and Sales Force Automation Initiative
Drive resolution of cross-functional business issues thru the defined governance approach
Collect and document the lessons learned from the lighthouse project and ensure they are applied to the other implementation markets
Monitor trends related to our industry, partners and customers and report/present on them internally
Channel Marketing experience in the OOH business
Between 2 to 5 years of experience in OOH Beverage or food
Experience in Project Management and Regional/Global Implementation projects
Experience with the use of Marketing Automation/Campaign Management solutions, ideally in a B2B environment
Experience in CRM and Digital Marketing in small to medium markets, eCommerce, CRM Systems (Super user/developer/business analyst)
Fluent in English, additional languages are an asset

Enterprise Logging Management Lead Resume Examples & Samples

Directly support syslog server infrastructure focused on uptime and operational excellence
Directly support Windows™ event log forwarding server infrastructure focused on uptime and operational excellence
Facilitate the support of a large non-homogenous Splunk agent environment focused on agent health and uptime
Build Splunk dashboards to monitor overall health of the logging environment
Influence server owners, IT custodians, and operations support teams to implement configurations and install agents to meet logging standards
Support ancillary data collection and presentation efforts to ensure adherence to key compliance objectives
Quickly discern system failures in the logging environment and promptly work to troubleshoot problems, facilitate fixes, understand root-cause and prevent failure recurrence
Seek, share and implement best practices with the other internal business logging leaders and potentially external industry partners
Identify and implement opportunities for continuous improvement of the ELM program
Provide thought leadership and direction on state-of-the-art ELM programs
Effectively lead, coach and mentor across all levels of workers from team members to contract resources to organizational peers to leadership to effectively bring about a world-class ELM program
Ensure excellent relationships and collaboration with key global partner organizations
Operate within a multi-cultural, matrix organization, ultimately driving aligned and clear expectations for the organization
Provide leadership as well as hands-on technical direction to deliver problem, solution, tactical, and break-fix capability
Strong analytical and strong problem solving skills – communicate in a clear and succinct manner and effectively evaluate information/data to make decisions; anticipate obstacles and develop plans to resolve; create actionable strategies and operational plans
Strong team player – collaborate well with others to solve problems and actively incorporate input from various sources; experience working with others on a global basis; applies knowledge to coach and mentor others
Hands-on technical and theoretical knowledge of enterprise logging platforms, enterprise syslog, and enterprise security information and event management environments including but not limited to Windows, Solaris, Oracle, Splunk, ELK Stack
Relevant professional experience implementing and maintaining an enterprise class logging environment with strong hands-on technical solutions support for large and diverse collection environment
Relevant professional experience implementing and maintaining an enterprise class security incident and event management platform with strong hands-on technical solutions support
Process improvement mind-set, understanding of key operational processes, ability to drive process excellence and standardization
Experience working in and influencing culturally diverse teams, promoting cultural awareness & sensitivity
Effective interpersonal & influencing skills, proven ability to develop and maintain team and client relationships, both in immediate and remote contexts
Flexibility to meet tight deadlines, comfortable delivering against quantitative and qualitative performance metrics
Team player and proactive attitude
Demonstrated ability to excel in a global matrix organization
Strong IT experience including project/program management

Deal Management Lead Resume Examples & Samples

Analyze, interpret and summarize financial reporting provisions of legal contracts for video game, home video and international TV product. Liaise with business affairs, corporate legal and Warner Bros. UK office to clarify deal points as needed
Setup and maintain deals in WB systems to support profit participation reporting. Review deal setups prepared by others
Utilize multiple internal and external sources to identify new product. Maintain status reports to prioritize contract summary and system setup according to release date and risk level
Handle research and special projects by gathering pertinent information from WB systems or business units, and summarizing findings/solutions for management

Senior Enterprise Management System Lead Resume Examples & Samples

1) Lead team efforts to design and implement the monitoring systems of core infrastructure and applications. Identifies and manages system interfaces; service levels; standards and configurations. Conduct feasibility studies; perform sizing and costing system analysis; and negotiate cost effective solutions to meet requirements. Prepare business cases related to recommendations and makes project presentations to senior management
2) Resolve complex technical issues and drive innovation that improves system availability; resiliency; and performance
3) Lead by example as a hands-on engineer; contributing high quality; production ready solutions that will be used in business critical applications
4) Provide detailed feedback to developers and network engineers in design and code reviews. Analyze IT project proposals for cost and technology impact to ensure alignment with organizational strategy and business unit objectives
5) Build consensus on ideas across technology and products
6) Define; drive; and implement architecture strategy of major pieces of data center monitoring and management infrastructure
7) Work closely with the rest of the technology leadership team; including application development; testing services; network engineering and operations to establish our technical strategy and communicate it to senior management
8) Thoroughly assess and document current state of the Monitoring environment. Develop and implement roadmaps to address gaps and meet business needs
9) Engineer monitoring solutions operations; policies; and procedures to drive proactive alerts and notifications
10) Experience with real time centralized datacenter application and hardware (network/server/storage) monitoring and alerting systems
11) Expertise in scripting using a variety of tools
12) Ability to use predictive analytics tools to analyze real-time; dynamic service model to correlate metric abnormalities with topology to forecast problems and prioritize issues based on business impact
13) Strong experience using Tivoli; NetCool; Remedy; InfoVista; BBNA
8-10 years of related systems engineering experience

Mission & Fault Management Algorithms Lead Resume Examples & Samples

Experience in systems engineering, algorithm development and launch vehicle subsystem operations is required
The ideal candidate will have experience through all phases of Development, Test, and Evaluation (DDT&E) phases of a launch vehicle development effort
Excellent technical writing and communications skills are required. Understanding and knowledge of current SLS program plans and strategy is desired
Personnel are required to be self-motivated, team players familiar with working in a dynamic work environment

IT AS Lead Service Specialist for Complaint Management Resume Examples & Samples

Leads the overall delivery of QRDS Complaint Management services, ensuring that service performance meets or exceeds established goals / SLAs, including on-time and on-budget delivery of orders. Leads complaint management service utilizing specialized Siebel and Saleforce.com based knowledge and skills, while following approved J&J standard policies and procedures (e.g. SDLC, Agile, IAPP, etc.). This role requires a broad knowledge of Siebel and Salesforce.com based solutions, leadership and creativity to work within a large IT service delivery organization to drive business solutions
Understands service demands and captures customer insights to improve Compliance management development services throughout delivery, and delivers continuous improvement recommendations to service owners. May conduct impact analysis on process/tools coming from new/enhanced services
Performs assessments of customer demand and partners with order analysts to deliver estimates and quotes for complaint management service(s) to the customer
Act as a technical liaison in all necessary internal project meetings between Project Management, Development and QA teams
Assist in strategic planning and execution of Complaint Management projects
Establishes and maintains constructive working relationships with internal business leaders/stakeholders and internal and external resources on assigned projects,
Analyzing incoming demand (small & middle size) projects and requests for change, assessing the potential technical solutions and creation of accurate and complete impact assessments including financial estimates and resource allocation
You will be responsible for creation of the Statement of Works for the projects and change requests assigned to you as well as for managing these from conception to the end of the hyper care in alignment with JNJ policies & procedures with regard to documentation and testing guidelines as well as the release management strategy
You will be working with developers in an offshore environment. You will follow up the offshore support team and manage the workload and assignment of the team members
You will assure the quality of the complaint management solution(s) by working together with the global team, making sure to limit risk
You will actively participate in the Continuous Process Improvement initiatives in IT AS by striving to look for possible efficiencies, scalability and/or cost reduction opportunities
You will resolve business and technical challenges in order to deliver on time, within budget and with high quality keeping in mind the end goal of ensuring the realization of business benefits
Effectively communicate and collaborate with business, BU IT and all stakeholders involved
Assure compliance and adherence to all regulatory and business requirements
Setting standards for the development and integration of the Siebel and Salesforce.com solution
Work closely with the Enterprise Architecture team, implementation partners, 3rd party vendors and other technology teams to ensure right design standards and procedures are in place to support the CM application(s) development
Communicate development status on a regular basis to Regional service owner, Application Development and stakeholders, escalating any identified risks
BA/BS degree or advanced degree with a minimum of 3 years of experience is required
Experience related in systems development and integration experience is required
Knowledge of SDLC methodology, 21 CFR Part 11, GxP and CSV frameworks and best practice models like GAMP are required
Knowledge of Agile development methodologies is required
Strong IT and Business Analysis skills/background is required
Experience working in complex IT environments is required
Demonstrated process and systems design skills is required
Demonstrated leadership, influencing skills, and relationship management
Working with Business partners, Customers and Vendors
Experience working with globally dispersed team members and business partners
Strong interdependent partnering skills
Strategy development and project management skills
Ability to successfully manage multiple issues and/or projects simultaneouslyDevelopment

Sailpoint Identity Management Lead Resume Examples & Samples

Should have implemented at least onw SailPoint solution
Good hands on experience with SailPoint IIQ
Very good Java programming skills
Should have understanding on application server, code deployment processes etc
Should be able to co-ordinate with offshore team on daily basis

Systems Enhancement & Test Management Lead Resume Examples & Samples

Business process analysis in collaboration with functional resources and Business Support resources to understand opportunities for system enhancements
Lead the evaluation of identified enhancement opportunities
Documenting system enhancements from a functional and technical perspective
Liaising between the GBS departments and IT departments
Managing interactive testing of defined enhancements leveraging functional resources
Providing feedback on test results
Obtain sign-off from department leads before enhancements are promoted to live system
Interface with internal and external stakeholders
Providing guidance for problems and questions
80%
Bachelor's degree in computer science, Accounting or Finance
8 years’ experience from roles managing a variety of enabling technologies
Good knowledge of ERP systems (strong preference for SAP and JDE)
Experience of working in a shared service or large multinational company environment

Absence Management Functional Lead Resume Examples & Samples

Timely and accurate day-to-day administration of PeopleSoft Absence Management
Establish service level commitments ensuring the timely processing of Absence Management on a weekly basis working closely with Payroll. Coordinate with HRIS business partners to maintain accurate Absence Management entitlements and balances
Ensure the accuracy of data for reporting and auditing purposes
Maintaining and updating Absence Management, procedures, documentation and communication materials
Coordinate duties such as complete training set-up, training materials and resources
Train new team members and provide training for Managers and HR Business Partners
Protecting the confidentiality of data and information obtained in the course of performing the duties of the position
Maintaining positive relationships with associates, managers and 3rd parties
Strong Knowledge of PeopleSoft HRMS application or similar software
Specialized Knowledge of State and Federal Laws, and applicable Labor Agreements
Subject matter expert of AM03 rules and requirements
Specialized knowledge PeopleSoft Global Payroll and Absence Management
Excellent communication skills, both oral and written, to have the appropriate level of interaction with customers interpreting policies, procedures and technical applications in a positive fashion
Must be highly skilled with Microsoft Office applications including Word, Excel, Access, and PowerPoint
Proven team player with excellent customer service skills
Must be able to manage confidential information
Solid judgment and decision-making skills to ensure all tasks are performed timely, legally and ethically

Rwlpr Site Management Lead Resume Examples & Samples

Oversee the delivery of Site Management project tasks, providing advice and guidance to help achieve high performance and quality project deliverables
Develop, implement and maintain the Site Recruitment, SPS Operations and SPS Risk Management Plans within the agreed project strategy
Act as the first line of escalation for site management questions and issues for assigned projects
Conduct co-monitoring and/or assessment visits to ensure the study is being conducted in accordance with the protocol, SOPs, GCP and applicable regulatory requirements
May participate in business development activities such as proposal development and bid defenses
In depth knowledge of, and skill in applying, applicable clinical research regulatory requirements; i.e., Good Clinical
Strong written and verbal communication skills including good command of English language
Ability to develop and deliver project and functional training
Ability to manage competing priorities and ensure on-time, high quality delivery of project tasks/responsibilities
Bachelor's degree, preferably in a life sciences discipline, and 4 years of monitoring experience, team leadership experience; or equivalent combination of education, training and experience

Rwlpr Senior Site Management Lead Resume Examples & Samples

Develop, implement and maintain the Site Recruitment, SPS Operations and SPS Risk Management Plan within the agreed project strategy
Manage and follow study activities through ongoing tracking and review of study progress. Provide input and report progress to appropriate SPS management and project management leaders
Act as the first line of escalation for site management questions and issues on assigned projects
Lead preparation for in-house audits and in creation of Corrective Action Plans (CAPAs)
Develop and deliver presentations/training to clients, colleagues and professional bodies, as required
May conduct co-monitoring and/or assessment visits as needed to ensure the study is being conducted in accordance with the protocol, SOPs, GCP and applicable regulatory requirements
In depth knowledge of, and skill in applying, applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines
Ability to establish and maintain effective working relationships with coworkers, managers and clients

Earned Value Management Task Lead Resume Examples & Samples

Bachelor degree (BS/BA) in a related field is required
Demonstrated experience of 10 years of professional experience in DOD EVM analysis and cost analysis or closely related experience
Demonstrated experience of 5 years of EVM analysis on DOD Ship Construction contracts, and demonstrated knowledge of DOD policies and procedures related to EVM
Demonstrated experience in and knowledge of performing Ship Construction contractor and subcontractor engineering and production analysis including, but not limited to, physical progress; design progress, and material procurement; schedule and cost realism; EVM system compliance; Integrated Master Schedule (IMS); Critical Path and Schedule Risk Assessment analyses; relating production metrics to technical achievement; cost estimating; cost analysis and Industrial Base Analysis
Demonstrated experience in JHSV/EPF MLP/ESD, ESB/AFSB is desired, but not required
Must possess and exercise diplomatic tact and have the capability and capacity to develop and manage complex business relationships with multiple organizations
Must be proficient in the full suite of Microsoft Office products and tools
Travel (10-20%) may be required

Director Lead Management & Telesales Resume Examples & Samples

Managing a P&L and third party vendor relationship(s)
Working collaboratively with key stakeholders across issuers, marketing, client management, sales & acquisition to drive acquisition programs
Drive volume growth, sales efficiency and effectiveness across the channels with a keen focus on B2B merchant acceptance
Knowledge of B2B payments/products
Experience leading, launching and managing third party channels and telesales teams
Track record of consistently delivering results through process improvements and transformation initiatives
Strong business development and negotiation experience and demonstrated commercial and financial acumen with a track record of delivery against financial targets
Decision-owner, results-driver and self-starter in an ambiguous and flexible environment
Excellent influencing and negotiation skills necessary to build strong relationships – both internal and external

Sample Management Lead-biorepository Resume Examples & Samples

Manages tracking, logistics and quality operations for biological specimens supporting clinical trials from collection to analysis through effective tactical interactions with clinical teams, clinical sample logistics, sites, and central and specialty lab partners
Maintains on-going communications and reporting functions with internal clinical trial teams to ensure transparency of the condition of clinical sample collection and movement throughout the course of the trials
Translates protocol-level sample needs into biological specimen management tools clinical trial designs of varied complexity
Monitors and ensures that samples collected are moving from sites to central labs and onto 3rd party analytical labs as outlaid in the protocol documents. Supports and drives shipments of samples on an as needed basis (determined by protocol team members), verifying that materials are received at designated destination
Using innovative software approaches, aligns data from varied sources into a single cohesive catalog of information about clinical trial samples and their availability
Reviews status of specimens received and ensures completeness of associated data prior to analysis
Acts as the direct specimen management liaison with clinical trial team members (e.g. protocol managers, clinical scientists, pharmacokinetic and biomarker leads and bioanalytical services); understanding the sample/data related critical time points and ensuring all escalation is executed in a consistent and timely fashion to avoid unnecessary churn
Ensures all issues are logged, risks are escalated and items are driven to closure in support of team goals and timelines
Demonstrates good communication and interpersonal skills; leverages those competencies to ensure continuous progress of internal and external teams thus moving issues to resolution
Actively maintains a CSS&O Book of Work for his/her respective studies; ensuring protocol status and resource demand are updated for management assessment on a monthly basis
Maintain personal monthly time metrics in support of protocol execution in order to aid senior management review of overall drug development costs
Fosters teamwork between the client's functional areas; creating a team environment based on mutual trust and respect. Encourages teams to share knowledge, experiences, best practices, and information on an ongoing basis
Participates in and/or lead sample management process improvement projects
Displays strong written and oral communication skills. Works with all levels of staff and management to resolve issues and update on progress. Able to work with large and small teams to achieve business goals with professionalism and poise
Bachelor's degree in medical technology, pharmaceutical science, biology, other health related field or equivalent experience that provides the skills and knowledge required to perform the job
Minimum of 1 year experience in a clinical trials environment or similar field
Minimum of 1 years experience in a project management capacity
Or equivalent combination of education, training, and professional experience that provides the individual with the required knowledge, skills, and abilities
Minimum of 2 years of experience in clinical drug development/clinical trial execution. Exposure to biomarkers, pharmacokinetics or immunogenicity sample activities required, including sample collection procedures and logistics considerations. Basic understanding of data management required
Firsthand knowledge of laboratory operations highly desired
Demonstrated experience managing multiple projects of moderate complexity/global scope, in a highly virtualized team environment
Good organizational skills with the ability to adapt and adjust to changing priorities and to manage multiple assignments with challenging/conflicting deadlines
Good computer skills- Superior Excel skills (pivot tables, Vlookups), Word, PowerPoint, and Project
MS Outlook, MS Visio, SharePoint Online a plus
General knowledge of clinical trial processes and programs
Strong attention to detail and problem solving skills
Effectively conduct oral presentations
Demonstrated experience in identification and resolution of technical problems in a professional environment
Ability to maintain a high degree of confidentiality with clinical teams
Ability to attain, maintain and apply a working knowledge of applicable Procedural Documents

System Management Lead Resume Examples & Samples

Experience with combined set of hardware, software, networks, facilities, etc. , in order to develop, test, deliver, monitor, scale and control or support IT services
Leadership experience with problem identification and Bug Tracking/Reporting/Escalation
Demonstrated ability to self-motivate and be flexible within a fast-paced environment
General knowledge of some programming languages (Node.js, Java, .NET, etc.)
Application database and integration across computing platforms
Expertise in system design, analysis, strong input into the technology phase of the organization
Scripting (VBScript, Perl, Python)

Director, Publication Management Lead Resume Examples & Samples

Experienced and formally trained people manager within the pharmaceutical industry
Proven ability to lead/represent a function within a matrix organization
History of operational excellence, leading diverse groups to deliver on objectives, ability to define solutions and formulate and execute on actions across a global organization
Hands-on experience in a publication management role in a pharmaceutical or biopharmaceutical company with a track-record of accomplishment and understanding of applicable regional legal and regulatory hurdles
Experience developing global publication strategies, managing publication plans, establishing and maintaining relationships with scientific communication agencies and vendors, communicating with external and internal authors, and leading publication committees
Thorough in-depth understanding of scientific platform development
Advanced understanding of the clinical development process, clinical study data and outcomes measures
Experience using the DataVision publication database for publication planning as well as tracking of publication project execution
Thorough understanding of industry and publications standards with respect to authorship, industry best practice, quality and appropriateness of medical/scientific communications (Good Publication Practices)
Proven ability to direct external vendors and manage budgets, timelines, and quality of deliverables
Ability to conduct oneself in a highly professional and ethical manner
Highly organized, effective communicator; strong presentation skills
Strong interpersonal and teamwork skills, able to create and foster relationships and collaborations
Experience with Microsoft Office programs

Service Lead-cce Execution Roadmap & Scope Management Resume Examples & Samples

Be the service lead for roadmap and scope management across CCE Portfolio
Bring discipline and standard framework to manage the scope across the portfolio
Work with Strategy Grouping lead and Business leads to rationalize the scope
Working with Delivery lead to ensure the capabilities/scope is delivered in the release
Communicate quantified benefits delivered via Quick Wins
Applying knowledge of Cisco’s business strategies to proactively anticipate and prioritize business needs of CCE stakeholders
Support business cases for change and the ability to help formulate and drive the change with all levels of stakeholder
Building relationships with key theatre and cross-functional (Services, Channels, Sales, CPE, Marketing, IT, etc.) leaders to drive collaborative solutions that maximize positive impact to our stakeholders
Working in conjunction with the CCE governance structure and Cisco Transformation portfolio management and governance adherence
The ability to connect the dots between functions and processes across the Cisco enterprise
A demonstrated track record of tackling complex business problems and creating viable solutions
A broad range of management and leadership skills
Strong collaboration, influencing and facilitation skills
Proven ability to influence and lead outside of organization and across roles and functions
Strong interest and deep experience in driving change by working with a senior executive team
Works independently and participates primarily with senior management and executives
Demonstrated, take-charge attitude
Able to demonstrate flexibility and resiliency
Executive presence and proven ability to present strategic information to a broad range of audiences
Solid communication skills, active listener, ability to synthesize high level information
Strong program management, analytical skills, ability to create viable solutions, innovation, and ability to execute flawlessly
Requires BA/BS in Engineering or Business (MBA preferred but not required)
Former Operations experience
12+ years’ combined experience in managing operations, program and people management
Experience working in large, complex organizations

Rwes Senior Site Management Lead Resume Examples & Samples

Oversee the delivery of Site Management project tasks, providing advice and guidance to achieve high performance and quality project deliverables
Collaborate with other functional groups within the company such as data management, quality assurance and biostatistics where necessary to support milestone achievement and to manage study issues and obstacles
Participate in business development activities such as proposal development and bid defenses
May be assigned additional responsibilities as needed to support projects and other corporate/departmental initiatives
Excellent planning, organizational and problem-solving skills
Ability to manage competing priorities and ensure on time, high quality delivery of project tasks/responsibilities

Issues Management Lead Resume Examples & Samples

Strong writing, editing, proofreading and interviewing skills; ability to write for a wide range of audiences and purposes; the ability to work on tight deadlines; strong knowledge of Associated Press style
Relationship-building skills conducive to building working relationships with contacts within colleges and administrative units
Work effectively as a collaborative member of a larger team
Strong interpersonal skills and tactfulness
Ability to grasp and translate discipline-specific information for a general audience
Good general understanding of public relations, strategic communications, media relations and social media
Manage assigned projects, applying full knowledge of general project management skills, writing ability, strategic-planning ability, relationship management, targeting projects to fit the intended audience
Demonstrated ability to work effectively and collaboratively with many different interests across a large organization
Maintain ongoing index of key messages and holding statements
Provide ongoing internal communication counsel and expertise to colleagues and senior management
Familiarity with North Carolina higher education and its current issues and challenges
Knowledge of and familiarity with NC State University and its market position among North Carolina institutions of higher education
Success utilizing photography, video, Web and social media to help achieve organizational communications goals
Demonstrated understanding of the political and cultural environment in North Carolina
Experience in higher education
Proven ability as a team leader
An understanding and appreciation for the mission of a major international public research university
Experience appropriately managing sensitive information
Bachelor’s degree in communications, public relations, marketing or related field
At least 5-7 years of directly relevant experience
Professional experience communicating key messages to diverse targeted public across platforms, particularly under stressful and deadline-driven circumstances
Demonstrated experience and success in public relations and issues management
Demonstrated experience managing crisis and/or emergency communications in a high-stress environment
Demonstrated ability to anticipate, analyze and respond to emerging issues
Proven track record in achieving measurable goals
Ability to make clear, concise decisions that guide effective outcomes
Demonstrated ability to build consensus inside and outside the organization
Demonstrated ability to collaborate and be an effective part of a larger team

Voice Expense Management Lead Resume Examples & Samples

Bachelor’s Degree or equivalent work experience
10+ years of TEM
5+ years of Project Management experience (PMP preferred)
5+ years of Process Improvement (ITIL, Six Sigma)
Experience in Supplier Chain Management and interacting with Suppliers’ management teams with the ability to exercise sound, timely and independent judgment
A leader with drive to push for continuous improvement through collaboration and partnership
Ability to influence results
Ability to establish strong internal relationships across businesses and functions
Experience interpreting contracts
Proven ability to drive process improvements across the organization

Insect Resistance Management Lead Resume Examples & Samples

An understanding of how governments regulate genetically modified crops would be advantageous
Experience of working in an R&D or technical support role involving the development & commercialization of GM plant varieties
Experience working in insect control or resistance management for GM traits in APAC. A good network of entomology contacts in APAC would be advantageous
Experience of working in a matrixed organization and of working on global teams
Scientific rigour - must have the ability to analyze scientific data critically, and must be committed to the highest standards
Solid understanding of statistics and of the application of mathematical models to biological systems
MSc or PhD or equivalent level of independent research in Entomology, Genetics, Ecology, Zoology or other relevant discipline
Fluent written and spoken English for liaising with stakeholders in the region

Lifecycle Management Lead Resume Examples & Samples

Lead negotiation and manage process from term sheets to contract with key accounts followed by forecasting and contract compliance
Lead Atrazine business delivery
Participate in Post Patent Workshops and monitor implementation of actions
Participate in LCM working group
Contribute to Post Patent related channel program development and implementation
4-year degree in Agriculture/ Marketing / Finance plus 5 years experience
Strong understanding of product development and regulatory processes
Strong customer focus orientation
Understanding and utilization of Marketing & Sales Excellence (MaSE) methodology
Understanding of Marketing Program design and redemption
5 + years of experience in the North American ag-industry
Business case and strategy analysis, project management/evaluation and business negotiation skills are critical
Knowledge of the competitive environment, product offerings and strategies, as well as Syngenta product portfolio and strategies
Understanding of financial, regulatory and legal procedures, as well as internal marketing, sales, development, regulatory functions, internal planning, strategy and approval processes
Existing network within Syngenta and within the industry is a plus
Planning & Organization

Tolling Management Lead Resume Examples & Samples

Supply –logistics and MRP (S&OP, demand management, planning, customer service, distribution and warehousing)
Understanding of the customer market, supply flow, product range and its specifications, and bill of materials
Knowledge of ERP and overall understanding of e-business and data warehouse
General financial knowledge
Basic knowledge of Formulation and Packaging Operations and manufacturing regulations
Successful experience in leading stakeholder management and internal / external negotiation as well as understanding of the international business environment
Successful experience in S&OP activities and/or ERP implementation
Commercial experience is an advantage
Meet or exceed key performance indicators in area of accountability for HSE, quality, and cost
Work closely with the SC Strategy and Design team to establish a sustainable regional FF&P strategy
Cultivate the planning capabilities and lead to establish the planning processes which support S&OP and ROP processes towards forecast accuracy and operation KPI improvements
Degree education, or equivalent

Requirement Management Lead Resume Examples & Samples

Develop the planning, organization, implementation, monitoring and control of requirements management processes, tools, risk, issues and Key Performance Indicators (KPIs)
Ensure the plan meets the ARP 4754 practice and is compliant with Bombardier Requirement Management manual
Chair the Requirement Management Review Board
Meet regularly with subject matter experts to capture requirements
Collaborate among cross-functional technical teams to reconcile new requirements with existing ones
Produce and maintain Requirements Traceability Matrix according to plan
You hold a Bachelor of Engineering or equivalent
You have 5 years’ experience in similar position or Systems Engineering, project management with strong technical skills, or equivalent
You possess good aircraft design knowledge and certification requirements
You have a good knowledge of requirements capture tools such as Team Centre, Doors
You possess strong communication skills (written & spoken), interpersonal and organizational skills and the ability to interface with different levels of the organization
You have the ability to work both independently and as part of a team in a dynamic, fast-paced work environment
You possess strong oral and written English communications skills and functional French communication skills

Territory Lead, Management Solutions Group Resume Examples & Samples

High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area
In depth knowledge of D&O, Employment Practices, Fiduciary Liability, Security & Privacy and Cyber
Experience with Asset Management Companies, Hedge Funds, Mutual Funds and REITs
Ability to effectively assess risk
Strong negotiation skill
Superior skills in relationship building, active listening, needs analysis, and win-win negotiation
Possess a high level of customer service by meeting or exceeding broker and or customer expectations with respect to required deadlines
Strong knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines

Non Conformance Management Lead Resume Examples & Samples

Lead and drive improvement with the Non-Conformance Management process across Care Chemicals
Act as the primary contact for SAP/QM NCM
Serve as the Business Expert of the NCM process in Care Chemicals to increase the quality and effectiveness of the SAP/QM NCM systems
Establish and complete training for users in the NCM process
Maintain the Quality Assurance and Quality Management Systems Functions for Care Chemicals in North America related to Non-Conformance Management
Measure and analyze trends, verify effectiveness, and manage quality activities to continually improve and ensure effective use of SAP QM module Non-Conformance Management, Cost of Poor Quality, and related quality objectives

Work Management Lead Resume Examples & Samples

2+ years of similar work management experience
Experience with a robust work management system
Ability to exercise leadership in a fast-paced and agile development environment
Experience simplifying complex concepts/ideas into concise and clear tactical details
Strong customer focus and obsession with quality
Extensive knowledge of the Seller Support platform
Extensive experience with JIRA or similar project management tools
Adept with DITA/XML and Knowledge Management strategies
Familiarity with Process Design concepts and methodologies

Grants Management Lead Resume Examples & Samples

Minimum of ten (10) years of professional experience in managing grants administration with a background in administration of federal programs
Seven (7) or more years of government or non
Experience with financial analysis and/or training design and delivery for award portfolios
Strong oral, written, and presentation skills to deliver effective, confident, and results
Oriented communications
Ability to work in a team environment with flexibility to adapt in completing project tasks and leading team deliverables
Ability to work or travel outside normal business hours on occasion in support of business requirements
Funded research or health
Ability to lead delivery teams of five (5) individuals
Prior work experience with Health and Human Services (HHS) organizations
Prior consulting experience supporting large government organizations, specifically in Public Health
Masters degree in Public Administration, Business, or related field
Certified in Grants Management
Certified Project Management Professional

Device Management Lead Resume Examples & Samples

Manage the USAID/IBM Device Management/ENMS Team
Meet SLA’s and deliverable timelines
Manage a group of Deskside, Device Mangaement, and Tivoli ENMS professionals to support all of USAID end user and infrastructure monitoring needs as defined in the SOW
Proactively identify issues which may impact the success of the mission
Enhance the delivery posture of the team and support all PCRs
Work closely with the Direct Hire counterpart
Strong client communication and business skills are required for direct client interaction
Ability to work across a matrix environment
Deliver on established client SLA, monthly deliverables and weekly Metrics while maintaining high client satisfaction rating
Logistics and technical lead experience
Project Management - 5 yrs
Delivery Management - 5 yrs
Strong leadership skills 5 yrs
Presentations skills - 3 yrs
Customer Interface skills - 3 yrs
Prefer ITIL cert but not required

Lead, Digital Capability Management Resume Examples & Samples

Define and execute a portfolio of projects to build best-in-class digital capabilities to accelerate biologics discovery
Build the strategy to create, deploy, and support IT platforms for modern scientific technologies, such as next-gen sequencing, B-cell cloning, antibody engineering, etc
Create and support a compute environment for embedding bioinformatics workflows within lab-based functions
Collaborate with peers across R&D IT to enable data integration, collaboration, and knowledge management to improve R&D-wide productivity
Accountable for the seamless operation of local IT assets, such as data center, devices, network, IT Concierge, videoconferencing, printers, etc
Leader of a team of IT employees and contractors across multiple geographies, including project managers, developers, testers, business analysts, and other roles
Prior experience in developing and supporting biologics technology platforms
Experience as a site IT leader, supporting operations such as data center, devices and handhelds, network/printer infrastructure, etc
Experience in building scientific applications on cloud-based platforms, preferably Amazon Web Services
Bachelor’s degree in life sciences, technology, or related field required
PhD or advanced degree in life sciences, technology, or related field strongly preferred
10+ years of experience in drug discovery IT
5+ years of experience managing technology-focused teams

Value Management Lead Resume Examples & Samples

Account Management experience
Master’s degree in business, health care administration or other health care-related field
Subject Matter Expertise in one or more of the following areas of hospital operations: care variation, EMR optimization, supply chain, revenue cycle, patient experience, health system growth and strategy
Possess analytical reasoning abilities related to understanding root cause analysis
Ability to build client relationships that result in new business opportunities
Proven ability to prioritize across multiple projects and relationships
Possess intellectual curiosity, persistence and creativity in problem solving

EI External Exam Management Lead Resume Examples & Samples

Prior experience includes 5+ years in a related control discipline (e.g. Risk Management, Reporting, Internal / External Audit, Operations, etc.). Big 4 assurance or advisory experience a plus
Strong work ethic, excellent use of discretion and judgment
Excellent problem solving abilities and analytical skills. Ability to see the big picture with high attention to critical details
Results oriented, is able to achieve desired outcomes independently and at appropriate priority levels
Well organized with follow-up abilities; has a track record of effectively managing multiple tasks in a dynamic environment
Ability to work under pressure, meet challenging deadlines
Demonstrated ability to work effectively as part of a team, as well as, independently
Effective communicator; has excellent writing and verbal skills. Has the ability to influence others and shape/obtain desired outcome in areas outside of direct control
Demonstrated ability to develop and implement process improvement initiatives

Fault Management Lead Resume Examples & Samples

Working independently as well as with the team with the responsibility for advanced trouble shooting and solving customer request cases and reporting according to processes
Technical support tasks like Software release, Help Desk Support, System Upgrade, Node expansion, daily O&M to our Customers
Guaranteeing the best possible quality of technical and professional performance
Sharing technical knowledge and experience and provide competence transfer to team members
Participation in Emergency Support Activities
Ensuring 100% Node/Networking availability with zero complaints
Involvement with other interacting nodes like PCRF, GGSN, IN and IT Teams
Identifying and solving technical problems
Possible support by participating in emergency and 24/7 duty
Bachelor/Equivalent degree in Electronics and Telecommunications
Less than 30 days of notice period
Rich experience in telecommunication background, familiar with GPRS and GSM knowledge etc
Excellent experience and skills in Linux, Unix and application server
Working experience in IN/VAS with the good knowledge in charging domain
Good IP knowledge and lots of IP network practical experience is a plus
Good Knowledge on diameter protocol and diameter tracing
Strong knowledge of Charging system and troubleshooting on voice, data and SMS platform
Strong knowledge of Charging system and related application like CRM
Ability to ensure that team is following 100% Process compliance

Total Value Management Lead Resume Examples & Samples

Manage the AE-Pro program, and processes as well as continuous value chain improvements together with stakeholder and cross-functional partners
Lead and develop the TVM organization and employees
Develop cooperation and early engagement with Sales Business Units) sharing reliable cost data and roadmaps for different markets
Support the Vestas internal target setting process for total spend area in Vestas, challenge and drive improvement projects and agree with Management and Cross functional leaders upon final targets
Develop close cooperation with newly established Value Chain Board and secure full alignment into Global Procurement Management
Develop future cost optimisation program to follow the AEPro program with full value chain and cross-functional perspective
Relevant business education – preferably at master level
At least 6-8 years of experience from a similar role working in a complex company with international units is favored
Experience from restructuring and transforming procurement/operations functions are preferred. Strong knowledge of continuous improvements, change management and operational excellence is needed
The experience may also come from a consulting firm advising large and international companies

SLA & Metric Management Lead Resume Examples & Samples

You will provide overall management for the SLAs, SLA service credits, metrics, and ensure all enterprise IT services are accomplished according to SLAs
Develop a failure analysis and corrective action report detailing the cause of any failures
Ensure service specification compliance
Develop, manage, and administer service management best practices
You will also be required to communicate with other program personnel, government management, and senior executives
Develop service delivery SLAs and policies and procedures for successful ITSM/ITIL and ServiceNow implementation
Provides input into commitments and schedules
Takes ownership and ensures proactive closure for problem reports that fall within or appear to fall within area of responsibility; works closely with internal customers to quickly and successfully closeout problem reports
ITIL Practitioner Certification
CompTIA Security + Certification

Grants Management Lead Resume Examples & Samples

10 years of experience with managing grants administration, including the administration of federal programs
7+ years of experience with government or non-profit accounting and financial administration
Experience with financial analysis or training design and delivery for award portfolios
Ability to work in a team environment, including the flexibility to adapt when completing project tasks and supporting team deliverables
Ability to work or travel outside of normal business hours for business requirements, as needed
Ability to work independently to meet deadlines and deliverables
Ability to travel, as required
CPA License or CIA or CFF Certification required
Ability to lead delivery teams of up to 5 individuals
Possession of excellent presentation skills to deliver effective, confident, and results-oriented communications
MA or MS degree in Public Administration, Business, or a related field
Project Management Professional Certification

Service Lead-cce Execution Roadmap & Scope Management Resume Examples & Samples

Be the service lead for roadmap and scope management across CCE Portfolio
bring discipline and standard framework to manage the scope across the portfolio
Work with Strategy Grouping lead and Business leads to rationalize the scope
Working with Delivery lead to ensure the capabilities/scope is delivered in the release
Communicate quantified benefits delivered via Quick Wins
Applying knowledge of Cisco's business strategies to proactively anticipate and prioritize business needs of CCE stakeholders
support business cases for change and the ability to help formulate and drive the change with all levels of stakeholder
Building relationships with key theatre and cross-functional (Services, Channels, Sales, CPE, Marketing, IT, etc.) leaders to drive collaborative solutions that maximize positive impact to our stakeholders
Working in conjunction with the CCE governance structure and Cisco Transformation portfolio management and governance adherence
Strong collaboration, influencing and facilitation skills
Proven ability to influence and lead outside of organization and across roles and functions
Strong interest and deep experience in driving change by working with a senior executive team
Works independently and participates primarily with senior management and executives
Enjoys working in a fast paced changing environment
Demonstrated, take-charge attitude
Able to demonstrate flexibility and resiliency
Executive presence and proven ability to present strategic information to a broad range of audiences
Solid communication skills, active listener, ability to synthesize high level information
Ability to apply structured problem solving (taking a large, complex problem and breaking it down into components, involve others as needed, drive resolution)
Strong program management, analytical skills, ability to create viable solutions, innovation, and ability to execute flawlessly
12+ years' combined experience in managing operations, program and people management

Manager, Lead Management Services Resume Examples & Samples

A minimum of eighteen (18) months of experience working with Hotels
In-depth knowledge of the hotel sales lead process, negotiating, contracting and working with various third party sales lead generators
Proficient in Revenue Management systems, hotel Sales Systems, hotel property management systems, and industry related reports
A minimum of two (2) years of Hotel facing Revenue Management or Hotel Sales experience, or a minimum of three (3) years of professional experience including one (1) year of Sales experience
A minimum of one (1) year(s) of experience working in a supervisory role
Knowledge of our Company’s Revenue Management and Sales systems

Disclosure Management Lead Resume Examples & Samples

Leading and managing large, complex enterprise-level projects consisting of multiple teams and/or requiring integration with other activities outside the scope of the project teams
Playing a consultative role to help put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project team
In situations that require a hybrid Agile approach, using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort to achieve the project goals within designated project constraints
Manage Disclosure materials within the defined Disclosure Management framework across designated business lines, constantly reviewing processes and procedures for efficiencies and to ensure correct controls are in place and being adhered to
Manage the inventory of all Disclosure materials for designated business lines within BCUS
Provide realistic assessment to stakeholders of the expected delivery date of updated Disclosure Materials to ensure consistency with their expectations
Interacts with departmental Leadership to ensure that goals and objectives are being met
As the group matures, support the migration of any manual tracking and procedures to identified automated and systemic solutions
Project/strategic planning and business background with understanding of assigned areas of responsibility
Ability to multitask and react in a fast-paced organization
Ability to build strong working relationships with key stakeholders
Strong organization and prioritization skills
3+ years of experience leading operational teams
Ability to plan and manage at the strategic and operational levels
Excellent interpersonal skills, especially with executive level customers and partner, as well as, internal and external contacts
Ability to work collaboratively with internal and external constituents
Highly motivated, energetic, extremely personable, comfortable working closely with executive management
Exceptional leadership skills in developing strategy, hiring, retaining and developing top talent and effectively dealing with performance issues
Business requirements and business case experience
Experience and understanding of Marketing Campaigns

Yield Management Lead Resume Examples & Samples

Serve as Pricing & Planning point of contact for the defined geographical area of responsibility, supporting the Pricing & Planning needs of the analysts, individual markets and sales leaders
Responsible for ensuring analyst team is effectively performing pricing and rate recommendations including demand analysis of high pressure areas for sales visibility from a region level
Consolidates regional analysis in support of business initiatives from an inventory maximization and pricing and planning perspective
Maintain standardization of workflows and processes across the region to align with the pricing and planning teams enterprise-wide
Partner with Pricing and Planning leadership teams to develop an enterprise-wide approach to revenue opportunity maximization through data analysis and pricing strategies
Responsible for partnering with the Advanced Services team to execute the back-end adjustments
Ensure Sales organization is routinely updated on areas of revenue opportunity and loss
Serve as the expert and trainer on the use and functionality of all internal Inventory reporting tools
Determine regional reporting needs for effective business analysis from a Pricing and Planning perspective to improve overall operation
Provide guidance and direction to analysts
Manage all HR communication and policies
Ensures procedures and policies are maintained
Completes all performance management responsibilities
Prepares and reviews budget materials for leadership. Ensures budget compliance and consistency
Yield Management experience
Prior Supervisory experience

Work Management Lead Resume Examples & Samples

Responsible to work with Team Leads and Field Supervisors to plan work
Establish and maintain positive internal working relationships with all Enbridge business units and external contacts (Municipal, outside utilities, Alliance Participants, contractors) to ensure that customer requirements are met
Develop and implement business plan initiatives for operations administration
Co-ordinate the evaluation, communication and implementation of changing policies / procedures / technologies that affect operations office functions
Quality assurance on all processes within Work Management
Monitoring and reporting on processes to ensure performance matrixes are met for CS&C Regulatory and Compliance work ie:, Warning tags, emergencies, inspections and past priority (all regulatory work)
Updating of Best Practices between Regions kept current
Please note:the responsibilities listed above reflect the primary focus of your initial placement within the WMC
Training both new and existing employees on processes, procedures and computer applications
Directly supervise and support Work Management Clerks and Workload Coordinators to ensure operational efficiency and customer satisfaction, including employee performance and development
Responsible for meeting and delivery to a budget of significant O&M and capital costs
Handle escalated customer complaints related to operations
Workload scheduling for Network Operations. Responsible to co-ordinate scheduling of all work for field staff and Alliance Participants including, monitoring, workload, scheduling additional resources and material, ensuring completion within documented timelines. Ensure work packages flow throughout WMC in timely manner
Required to be on-call on a rotational basis for the WMC Centre to cover weekends and evenings
Excellent communication skills (verbal, presentation and written styles)
Excellent interpersonal, Customer relations and computer skills
Organizational and time-management skills
Knowledge of Company Policies and Procedures
Labour relations skills and knowledge of the collective agreement
Understanding of the following functions: Work Management, Contract Administration, all Field Operations (Technical
Services, Maintenance, Service, Construction), and Regulatory Program Administration
Sound knowledge of C&M, Technical Services and Service procedures, related codes, laws and regulations

Value Management Lead Resume Examples & Samples

1 The Value Management Lead is responsible fora number of areas, including
1 Experience of leading a team working on value engineering and design optimisation on major
3 Ability to challenge thinking and existing views in a positive manner to deliver improved
8 Some experience of negotiating and influencing skills
9 Literate with strong communication skills and an ability to translate complex technical

Lead Management Resume Examples & Samples

Lead Optimization
Minimum of nine (9) years of related experience
Minimum of three (3) years experience vendor management
Minimum of three (3) years experience people management
Experience negotiating and executing contracts
Data-driven marketing experience: direct mail, email, and/or telephone
Proven history of owning and maximizing campaign results
Proven ability managing multiple projects under tight timelines
Proven knowledge of Direct Marketing methodology and measurement principles, and ability to apply throughout the course of business
Proven ability to manage internal and external partners
Advanced analytic skills and the ability to translate analysis into actionable steps and drive results
Advanced negotiation, influencing, and interpersonal skills
Advanced verbal, written, and presentation skills
Knowledge of insurance products and services a plus

Deal Management Lead Resume Examples & Samples

Analyze, interpret and summarize complex financial reporting provisions of talent, production, and distribution agreements related to Feature Films, Television Series and other content as well as liaise with business affairs and corporate legal to ensure that interpretation of deal points are in compliance with the contractual intent
Setup and maintenance of deals in WB systems to support profit participation reporting
Serve as SME to provide user support for Sylvester. Document best practices and coordinate with functional and technical Sylvester teams and assist with Sylvester training as applicable; review Sylvester setups as needed
Track new product and maintain status reports to prioritize and expedite workflow
Handle research and special projects as assigned

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