Manager, Systems Resume Samples

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V Huel

Vladimir

Huel

3122 Konopelski Ranch

New York

+1 (555) 811 3771

3122 Konopelski Ranch

New York

Phone

p +1 (555) 811 3771

Experience Experience

Houston, TX

Manager, Systems

Houston, TX

Rempel, Block and Krajcik

Houston, TX

Manager, Systems

Manage direct staff including professional development, coaching and performance management
Collaborate with technical solution architects, operations, and division senior management (via client facing teams) to identify and design overall system. Present solutions to internal teams and clients
Work closely with vendors and consultants for the design and implementation of solutions. Ensure the business goals are met and projects are delivered on time and on budget. Review and provide feedback on vendor agreements, scope documents, UAT plans etc
Provide escalation point for all production outages including advanced knowledge support as well as managerial guidance
Participate in the creation of the technology roadmap for content management and distribution group. Incorporate business/division and studio initiatives into roadmap. Rationalize applications and identify opportunities for consolidation
Research new technologies and develop recommendations to senior management for consideration
Knowledge of enterprise system software solutions for digital asset management, digital supply chain and digital media workflows

New York, NY

Manager Open Systems Services

New York, NY

Treutel LLC

New York, NY

Manager Open Systems Services

Lead a team of 10 employees. Coach, mentor and manage employee performance
Develop global capital plans to implement new technologies and services. Manage the efforts of resources in the Open Systems team
Personnel management and employee development
Develop and report monthly Key Performance Indicators (KPIs)
Manage contracts and services for all server software and hardware including negotiations as necessary
Direct research, testing and implementation of server technologies and develop proof-of-concepts for strategic initiatives
Develop strategic plans for all server and messaging infrastructure and implementations

present

Chicago, IL

Manager, Servicing Systems Group

Chicago, IL

Pouros, Stamm and Lindgren

present

Chicago, IL

Manager, Servicing Systems Group

present

Utilizes data analysis to identify and implement workflow improvements and to identify opportunities to improve reporting for Servicing business units
Plan, monitor and manage change through formal Change Management Process
Oversees the, design approach, development/maintenance and testing of reporting and performance dashboards to support business functions, Vendors and Clients
Plan the operation and workflow for the Mortgage Servicing Systems Project Management function to ensure objectives are met
Initiate improvement projects, identify new ideas and delegate responsibility for identifying and developing new ideas to others
Define and develop business reporting strategies and reporting standards
Monitor the plan to ensure it is being carried out in a manner that assures objectives are met

Education Education

Bachelor’s Degree in Computer Science

California State University, Fullerton

Bachelor’s Degree in Computer Science

Skills Skills

Excellent interpersonal skills
Ability to coach, oversee and manage analysts
Ability to present ideas in business-friendly and user-friendly language
Ability to multi-task
Strong organizational skills
Creative, quality and results-driven
Comfortable with a broad range of tools and technologies
Strong understanding of purchasing process, operations and strategic sourcing process
Solid understanding of network design principles
Able to communicate effectively at all levels, including direct customers (internal and external), management, and co-workers

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Systems Portfolio Manager Resume Examples & Samples

3 years of experience with the current AMC standard architecture tools
Experience with architectural design using DODAF methodology
Experience with using Army Portfolio Management System
Experience with supporting Army clients in portfolio management and execution
Experience with briefing senior Army military and civilian officials
Knowledge of key Army and DoD organizations involved in portfolio management and Army planning, programming, budgeting, and execution processes
Knowledge of portfolio management principles, processes, and procedures, including technical and administrative expertise
Knowledge of enterprise architecture, including business architecture, technical architecture, transition strategies, standards, and reference models
Knowledge of DoD and Department of Army (DA) policies and procedures governing data management, architecture modeling and analysis, developments, materiel acquisition, and Army operations
Knowledge of concepts and applications of DoD Net Centric Operations and Warfare (NCOW), Global Information Grid (GIG), and other DoD strategies

Manager Sell Through & Systems Resume Examples & Samples

Take ownership of creating the weekly sell through and provide them to the EKA-teams and direct stakeholders
To support and coordinate implementation of new data-exchange systems when applicable including testing and piloting
To ensure maximum analyzing-support is given to the EKA-teams by providing quarterly (or on request) performance analyses on different or specific KPI levels
To ensure all relevant supporting systems are kept accurate
To analyze and forecast sell-out and inventory per customer using KPIs on Financials (NS, margins, etc.) to ensure continuous improvement of sell through within EKA
To liaise and communicate on weekly level with the EKA Sales-teams in the Clusters
To report findings and recommendations in regards to Processes and Systems to decision takers and follow up usage
Proven methodological skills (e.g. Business planning, strategic development)
Very good functional skilled in Microsoft Office (Excel-expert), Micro Strategy, EDI and SAP applications
Extensive knowledge on the adidas Group business along with significant industry experience e.g. Finance
Experience in both Clusters and Pan European organization is an added benefit
Mental flexibility, initiative, determination and solution oriented
Fluency in written and spoken English is essential. Skills and abilities in other languages are beneficial
Functional > 2-4 years of experience as RSM- or Retail-analyst or comparable role
Understanding of Finance and Logistics

Senior Manager GRC Systems Resume Examples & Samples

A Bachelor’s degree in Business, Finance, IT Systems, or previous related experience equal to a Bachelor’s degree is required
A minimum of 7 years of previous experience working within system design, development, testing and maintenance is required. Candidates with financial services industry knowledge, RC system knowledge, and risk management framework, practices and process knowledge would be preferred
Indirectly supervises activities of staff in cross-functional areas and may be responsible for hiring and supervising a small staff reporting through the GRC system
Knowledge of system processing, including database technology
Ability to achieve deadlines and objectives
Strong ability to work cross functionally in a dynamic organization

Manager Systems & Quality Resume Examples & Samples

Ability to travel internationally
Ability to manage and lead teams in an effective and efficient manner
Ability to communicate effectively across all levels of management as well as with outsourced vendors
Aptitude to do research to bring unique and realistic solutions relating to guest satisfaction Ability to manage projects and work with cross-functional teams
High aptitude for new information and technology
Oversee the development for monthly reports of actual results vs. budget
Ability to monitor call center's customer service quality and make recommendations for corrective action to improve the operation and enhance guest delight

Manager, Core Systems Resume Examples & Samples

Provide business and technical leadership for a suite of core infrastructure components
Define and oversee execution of a technical roadmap for the suite of components under management
Oversee change management and ensure change activities are aligned with vision and roadmap
Provide input to the TDMS product management strategy, providing insight related to components under management
Setting business requirements to address project needs and working with project teams BAs, Leads reviewing and signing off requirements. Execute testing that touch core systems
Has sign-off authority on change management documents (BRD/SRS etc.) related to systems under management
Support operations as required
In partnership with Merchant Services Operations, Technology, Infrastructure Delivery (projects) and product (projects and front end) teams to complete the end to end payment system solution
Tracking changes and assessing systems risk related to changes on the 18 month plan and recommending mitigation

Manager of IT Systems Resume Examples & Samples

Responsible for new system design, implementation and delivery
Responsible for the day-to-day management of systems, backups and DR for 175 current global systems
Provides subject matter expertise for IT projects and initiatives
Manage and develop a high quality systems team
Creates and uphold Standard Operating Procedures and documentation
Ensure appropriate capacity and performance planning for systems to maintain and accelerate global business growth
Deliver reporting on SLA achievement
Develop and publish metrics for operational, planning, and forecasting purposes
Meets financial requirements by submitting information for budgets and monitoring expenses
Providing support and assisting other groups in problem resolution
24 X 7 system support, including on-site and remote management
On call responsibilities
5+ years experience in IT management
10+ years Experience in IT Systems Delivery
10+ years Experience in Microsoft & VMware and Unix technologies
Experience in the Retail industry and PCI Compliance
Experience in managing multiple projects and support functions
Experience with cloud and outsourced systems
Bachelor Degree in Business or Technical Discipline or an equivalent combination of education, training, and experience
Experience with Window Server, VMWare, Active Directory, MS Office 365/Exchange, SAN, Single Sign-on, SCCM, Citrix
Willingness and ability to be “hands on”
Excellent interpersonal skills with a strong sense of team
Ability to leverage vendor relationships
Very strong analytical approach to problem solving and solution development
Understanding and demonstrated proficiency of system’s analysis tools and methodologies
Strong process focus
Strong people manager with ability to manage and develop technical staff

Manager, Systems Resume Examples & Samples

SharePoint sites/environments for both Universal Orlando and Universal Studios Hollywood
Development support for marketing/sales initiatives and websites
7 to 10 years experience working in web site development, Sharepoint application and project management
3 to 5 years’ project management and work with project teams

Manager, Systems Resume Examples & Samples

Collaborate with technical solution architects, operations, and division senior management (via client facing teams) to identify and design overall system. Present solutions to internal teams and clients
Manage and submit budgets for projects. Review and approve invoices and deliverables
Perform as a project lead responsible for working closely with business units to make implementation decisions and document requirements for content management and distribution projects. Manage the schedule, scope, budget and implementation of projects
Provide direction and support to team members. Review deliverables and provide constructive feedback
Work closely with vendors and consultants for the design and implementation of solutions. Ensure the business goals are met and projects are delivered on time and on budget. Review and provide feedback on vendor agreements, scope documents, UAT plans etc
Participate in the creation of the technology roadmap for content management and distribution group. Incorporate business/division and studio initiatives into roadmap. Rationalize applications and identify opportunities for consolidation

Portfolio Manager, Threat Detection Systems Resume Examples & Samples

Have management responsibility for the program managers within the work group
Direct and coordinate the efforts of the program managers
Participate in early and continuing assessment of program risks and opportunities
Participate in the formulations of work breakdown structures
Maintain oversight responsibility for the entire financial plan of each program and the rollup of the portfolio business unit

Manager of Systems Resume Examples & Samples

Upload client and sales deal variable expenses into Salesforce. Provide analysis of variable expenses to ensure each is complete and 100% accurate
Build and prepare a variety of sales reports in Microsoft Excel using Salesforce data
Monitor lead, account, and sales data records within Salesforce to ensure all information is accurate
Proactively address information gaps or incorrect data
Run, catalogue, and distribute key sales and account reports and dashboards
Provide CRM support to users as needed
Enter CRM data for larger sponsorship agreements
Maintain and enhance the CRM system architecture, including QA testing, layouts, workflows, and business logic
Complete projects for other sales systems tools, including Box.com, ExactTarget, Clearslide, and LinkedIn Sales Navigator
Experience with Salesforce.com or similar CRM application
Experience with large databases and data quality
Ability to drive and manage processes
Thorough knowledge of Microsoft Office applications - including Excel, Word, and PowerPoint
Superior/advanced command of Microsoft Excel application
Exceptional analytical skills (data tracking, problem resolution, and reporting)
Ability to multi-task and prioritize a variety of projects and responsibilities

Manager, Merch Systems Resume Examples & Samples

Assures subordinates adhere to the organization's policies and practices
Manages fluctuating priorities based on unforeseen process and resource challenges, defined projects, and executive prerogative
30%: Create, Maintain, and Publish Standard and Ad-Hoc Reporting including responsibility for the design, implementation, and reporting for the OTB process, designing of timelines and calendars that define all steps within merchandise and assortment planning
20%: Manage Strategic, Comparable/Non-Comparable, and Top Down planning process in a collaborative effort within the PAR Organization
20%: Identify and resolve issues proactively within systems and act as point person for all system and process related issues and communicate implemented changes
10%: Create training documentation for assigned systems and process improvements and act as lead for APIS and EP training activities
10%: Lead continuous improvement initiatives to eliminate repetitive problems and analyze proposed upgrades. Make design recommendations for all upgrade projects and participate in all project deliverables and testing documentation
5%: Maintain User Tables. Coordinate with IS Security Admin for user set up
5%: Represent Sports Authority as a point of contact for JDA software and Special Interest Groups
Bachelor’s Degree or equivalent Information Technology (IT) industry experience in Merchandise and PAR
3 – 5 years of planning/assortment planning and system administration experience
Experience with JDA Enterprise Planning
Experience documenting processes
Ability to perform complex analysis and tasks successfully and in a timely manner
Ability to work on assigned tasks independently and execute without direction
Ability to manage and meet deadlines
Must be proficient in Microsoft Office Suite and possess advanced computer skills

Manager, NSX Systems Engineers Resume Examples & Samples

Set regional priorities and policies
Manages SE headcount and recruiting in Brazil
Maintain working knowledge of competitive architectures
Assist sales in preparation of proposals, statement of work, and supporting documents for prospects
Maintain, grow, and leverage technical pre-sales relationships with key partner field organizations and VMware System Engineers
8+ years’ experience in technology related work, including pre-sales systems engineer or customer-facing engineer working on large scale enterprise, federal and service provider environments
Understand what it takes to be a successful pre-sales systems engineer
Startup mentality - “whatever it takes”
Core values and traits

Manager Creation Systems Apparel Resume Examples & Samples

Translates the creation system strategy and business requirements into pilot projects for Apparel products to identify efficient workflows and innovative processes
Supports pilot projects with functional pattern and development expertise to ensure business relevance
Identifies issues within existing creation processes for apparel and suggests process improvement options, i.e. through selection of solution oriented applications
Manages and coordinates actively the roll-out of new technical solutions and related processes from the inception to execution
Partially steers the proactive development of software applications that are aligned with the overall creation systems strategy
Works with supervisor and business counterparts in evaluating new process technologies for their applicability and value to the business
Supports process technology researches by visiting fairs, conferences and using the internet
Establishes working relationships with internal and external interfaces to support an outstanding and comprehensive application development that improves the product creation process
Communicates and presents new process technologies to ensure the technology development meets customer’s expectations
Conducts trainings of all process related technologies/applications to internal customers, creates training plans and tracks training results
Excellent software knowledge/skills (CAD software, virtual reality, graphic software)
Advanced knowledge in pattern creation and grading with the ability to provide effective and cost efficient pattern solutions
Advanced understanding of apparel construction, material construction and properties related to fit
Knowledge of material and garment testing
Knowledge of manufacturing/engineering technologies
Strong team player/communicator with the ability to manage and prioritize multiple projects under multiple deadlines
Technical college/fashion school training in pattern making / grading, “Meisterbrief” or equivalent education

Manager, Core Systems Resume Examples & Samples

Provide business and technical leadership for acquisition and on-boarding tools such as SF.com or similar platforms
Ability to clearly articulate scope definition for changes proposed
Setting business requirements to address project needs and working with project teams BAs, Leads reviewing and signing off requirements

Manager, Critical Systems Resume Examples & Samples

Minimum of 3-5 years of relevant IT management experience
5 years of experience with increasing responsibility pertaining to installation and support of Windows 2003/2008/2012 Server, MS Office 365, Windows 7 / 8.1, and Microsoft Office 2010/2013 on physical and virtual environments
2 years experience designing, implementing and maintaining Active Directory, DNS, DHCP, Group Policy, Exchange administration
Bachelor’s Degree in related field OR equivalent years of relevant work experience
Effective relationship management, communication, and presentation skills with demonstrated success dealing effectively with customers, vendors, peers and senior management
Demonstrated ability to manage remote and local resources
Familiarity with a variety of the field's concepts, practices, and procedures
Must possess critical thinking skills, as well as solid hardware and software troubleshooting skills
MS System Center experience
UNIX/Linux experience
ITIL v3 Foundations, CCNA, and/or MCITP: Enterprise Administrator or Server Administrator

Manager, Systems Resume Examples & Samples

Assist business owners in recognizing opportunities and defining requirements to improve business through automation
Research, develop and implement technology to improve business processes
Provide appropriate training and guidance to new staff members and lend assistance to all staff members on a continuous basis
Establish the criteria for the efficient management and measurement of area responsibilities
Provide administrative support in areas of responsibility concerning budgeting, long and short range business planning. Participate in the recruiting process and annual merit reviews
Innovate new methods and techniques to improve operational effectiveness of new and existing systems
Healthcare Experience – at least five years
Leadership skills and experience
Government Healthcare Experience- 2 years or more

Senior Manager, Diagnostic Systems Resume Examples & Samples

Partners with IT and service engineering to design, documents and analyzes overall architecture of systems to support telemetry. Determine software architecture solutions that meet performance, usability, scalability, reliability, and security needs
Propose, recommend or facilitate the selection of appropriate tools, techniques, and resources for all technical components of the solution
Streamline processes regarding telemetry data flow and telemetry data quality to improve telemetry data accuracy, viability, and value
Execute projects to improve security event collection, detection, analysis, correlation and response
Deep business fundamentals and conceptual awareness around tying the diagnostic telemetry back to business value for a client
Enable proactive service opportunities based on diagnostic data
Strong database management skills; understanding of data warehousing principals and relational databases
Strong ability to prepare and present data in a visually appealing and easy to understand manner
Define and implement data models for acquisition and storage of telemetry data
Align with Online Experience and Analytics and Insights team efforts
Ensure validation and usability meets Tesla’s customers’ expectations
Must have a track record of delivering products and experience with the complete strategic architecture life cycle, including software requirements and design specification, definition, and creation/verification of test procedures
Hands on experience in architecture design of custom Web & Client/Server applications using web technologies and tools
Outstanding oral & written communications skills and ability to articulate complex information in a simple way to senior IT / business stakeholders
Demonstrated commitment to quality
Experienced in creating performance models that predict dimensioning requirements
Track record of successfully delivering complex IT projects in scope, on-time, and within budget in a fast-paced, complex environment
Proven experience in developing complex data models and designing scalable application infrastructure
Experience working in an Agile development environment and establishing a continuous deployment process
Ability to multi-task, prioritize and work in an extremely fast-paced, collaborative environment
Mature public speaking skills & C-Level communication expertise
Ability to concentrate and pay close attention to detail and think broadly with a system orientation
Experience with compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.)
Exercise broad expertise, knowledge & skills to develop objectives & achieve goals in creative and effective ways
BS Computer Science, Information Systems, or the equivalent in experience and evidence of exceptional ability
Lean Engineering, Agile, Scrum, DevOps

Manager, Provisioning & Systems Efficacy Resume Examples & Samples

Bridge knowledge gaps between SE and strategic partners to ensure achievable goals are agreed upon and documented and meeting business needs
Analyze and provide Root Cause to help prioritize agile release items to optimize business value when delivering features and/or functionality
Identify gaps preventing resolution of issues impacting success
Provide guidance for production defect triage, analysis, communication, and resolution for all supported LOB
End to end flow through improvement, work list reduction, and reduction in customer reported troubles
Ad-Hoc cost/impact reporting and analysis
Oversees the planning and designing of software and web applications, including new programs, enhancements, and modifications
Provides guidance to the Software Engineering team and other departments in identifying product and technical requirements. Serves as primary point of contact and liaison between Software Engineering and other teams
Directs implementation initiatives for issue mitigation and flow through improvements
Organizes software update process for existing applications and coordinates the roll-out of software releases
Manages all the deliverables to ensure adherence to deadlines, specifications, and budgets. Implements performance metrics and prepares period reports and/or proposals. Monitors and tracks project progress and reports findings to leadership team
Ensures all analyst keep current with technological developments within the industry. Monitors and evaluates competitive applications and products
Provides leadership and direction to department personnel from lower-level managers to non-exempt employees
Manages cross-project communications

Manager Systems Resume Examples & Samples

Manage the key staff responsible for the GS Service Desk and L1, L2 and L3 support teams
Ensure the company tools and information systems are utilized correctly and relevant information is provided
Specify systems, processes and methodologies, to ensure effective monitoring, control and support of service delivery
Ensure that the reports are provided to an agreed schedule (or on request), including management and account performance reports
Attend service review meetings; areas covered will include performance reports, service improvements, quality and processes
Responsible for the delivery of services within the SLAs and KPIs
Ensure quality of services
Ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery
Plan and schedule resource to the requirements of the business
Ensure transfer of knowledge to other staff to ensure the Customers systems are understood
Work as a team member within the organization to provide a resilient service to our customers
Track record in management of teams and individuals
Should have built and supported RUN operations in a hosted environment
Should be analytical in problem solving with the ability to apply original and innovative thinking
Display and apply knowledge of infrastructure technologies and banking applications
Excellent oral and written communication skills in order to communicate effectively with senior managers, colleagues and other stakeholders
Ability to research subjects, with a commitment to provide continuous improvement
Should be able to work under pressure and think clearly in challenging situations in a logical manner
Should be flexible in approach and be comfortable with a fluid organizational structure that requires both team work and self-sufficiency as necessary, with the ability to work under minimal supervision

Manager, Integrated Systems & Tools Resume Examples & Samples

Improve systems by studying current processes and practices, creating new solutions, and driving the solutions through deployment
Oversee system enhancement intake, requirements creation, business justification, user acceptance testing, system deployment, and operational impact analysis
Manage, mentor, and provide regular guidance to the analyst team
Partner with HQ and IT teams to design and evaluate new development, support change management, provide user input, and trial/test on behalf of users in the West Division
Align with other Divisions and HQ to standardize policies and procedures
Track, analyze, and report on key system effectiveness and performance metrics, identify trends, and drive solutions for optimization
Actively engage in improving the customer experience through systems
Lead technology roll-outs for the Division
Exercise consistent and independent judgment and discretion in matters of significance
Plans, monitors, and controls the department budget in order to support Company's information system needs and ensures that actual expenses are in accordance to department budget
Develops, implements, and maintains a Disaster Recovery Plan that ensures the Company's information systems are protected
Evaluates all major system modifications and development requests to determine potential benefits and impact on business and information system operations

Manager of Operating Systems Resume Examples & Samples

Works closely with the Infrastructure Senior Leadership team and BTS leaders to improve both “Ease of Doing Business” and reliability for the infrastructure organization's internal clients
Ensures all compliance and operational controls are well defined, measured, and achieved
Provides input to Engineering and the Corporate Office of Technology to help shape a clear technology strategy for the firm
Works closely with the IT Senior Leadership to ensure the needs of these functional areas are prioritized and aligned with both enterprise and line of business plans
Supports product selection and ensures proper operational thought is analyzed in planning for the future infrastructure. Where appropriate proposing new directions and technologies. Participates in the setting of technical standards and drive migration efforts to the future technology infrastructure
Support the execution of PoC & Pilot activities
Provides staff development and a strong succession plan to ensure adequate resource levels and skills for the organization for both the short and long terms
Recruits, motivates, and develops a talented staff, and establishes a clear definition of functional excellence in computer operations. Builds and leads a flexible, responsive, organization that has a high sense of urgency, is very customer and value oriented
Regulatory, Compliance, and Controls experience such as MAR, SOX, HIPPA, and PCI
Financial Management of at least a $1MM P&L
Exceptional project management and delivery skills
Strong management and leadership skills combined with the ability to work effectively across all organizations within the company
Strong understanding of Security and Risk, especially as it relates to patch and configuration management, logging, alerting, and monitoring
Ability to work under pressure, balancing multiple tasks and priorities while maintain composure and resilience to relieve stress across the work group
Excellent written and oral communication skills that enable the individual to create alignment around objectives with personal accountability for the goals of the organization
Proven track record of leading complex organizations to achieve success and overcome the resistance often encountered when delivering cultural and operational change
Strong coach and developer of talent

Manager, Systems, Projects & BCP Resume Examples & Samples

Minimum a Degree Holder
Knowledge of unit trusts operations especially in transfer agency operations and handling multiple distributors is good to have
Exposure working on projects, process and quality improvements and also Operations needed
Good communication, interpersonal skills and leadership qualities
Proficiency in English is essential
Ability to think out of the box
Knowledge in Microsoft Office is essential
Have desire and good mindset for automation and process improvements

Manager, Servicing Systems Group Resume Examples & Samples

Bachelor’s degree in Finance, Information Technology or Business Management is preferred
Minimum of 5 years of experience in Information Technology or Management Information Systems required
Minimum of 3 years of experience in a leadership capacity required
Experience in project management preferred
Experience in Mortgage Servicing preferred
Well organized, paying close attention to detail
Ability to meet the needs of internal and external customers by delivering high quality service
Ability to perform effectively during stressful situations
Ability to react objectively rather than subjectively to achieve company goals
Proficient with Microsoft Office Products, including Word, Excel, Powerpoint, etc
Strong knowledge of database structures, principles and practices
Proficiency with Visual Basic or other programming languages preferred
Proficiency with SQL language preferred

Manager, Systems Resume Examples & Samples

Manage direct staff including professional development, coaching and performance management
Manage the resource planning, project assignment/execution and daily operation of an IT Payments Application support team in the development and maintenance of custom developed and purchased software, including integrations. Collaborate with other technology teams and business partners to ensure stable, dependable technology solutions are maintained and delivered
Responsible for ensuring the adequacy of system documentation and compliance with all regulatory and security controls. Work with IT Security team to ensure appropriate monitoring and security controls
Hands-on participation in critical projects or support issues to ensure timely stable implementation and rapid resolution
Minimum 7 years leading technical personnel and applying technical solutions to business needs required; or equivalent combination of education and experience
Minimum 7 years work experience in project management in in-house application solutions and third party applications
Experience with payment solutions including installations, upgrades, integrations and fix packs supporting multi-location applications
Some technical and functional understandings of various Point-of-Sale systems which accept various forms of payment
Media Entertainment industry experience strongly desired

Systems Engineers Manager South Resume Examples & Samples

Implementing the regional sales strategy for this territory, liaising closely with the South ASVP Note: countries covered include France, Iberia and Italy
Driving pre-sales support for all types of sales opportunities in partnership with the sales team
Lead and motivate the team to continued success
Help the individuals develop the relevant technical & soft skills to successfully support the sales process
Actively develop a performance program to ensure excellence in the team. Where necessary, manage out poor performers using PIPs and working with HR
Monitor the market in relation to market developments, customer requirements, competitor sales efforts and strategies and communicate this to Product Management
Developing best-in-class solutions for network implementations and unified communications (UC) product deployment Taking ownership of Polycom solutions and together with sales team, influencing and driving solution selling to extend Polycom sales in the region
Be the technical lead in the partner/customer relationship, championing further integration, business development etc. Undertaking product or infrastructure initiatives to further the interests of
O the Company

Manager Decision Systems Resume Examples & Samples

Comfortably lead a team of highly technical developers skilled in SQL, HBase, Hive, BigQuery, and Java
Work with our internal business partners to understand objectives and create technical requirements
Estimate development efforts, and perform resource planning and forecasting
Design, develop and enforce processes for efficient software development
Mentor, coach and develop employees
Experience working on multi-terabyte data systems
Experience with large scale data processing on Hadoop
Proficient with Java and RESTful API development
Experience with click stream analysis
Experience with stream processing frameworks

Manager, Utility Systems Resume Examples & Samples

Builds and Directs the Utilities team. Provides day to day management of the team, assure availability of technicians in a 24/7 work scheme. Monitors and controls relevant departmental KPI’s. Key interface with Manufacturing and Maintenance in to discuss the planning that could impact activities. Defines the start-up sequence of all utility systems
Establishes and maintains procedures related to the Utilities that ensures compliance to cGMP’s and HSE procedures. Manage department to maintain performance within these compliance expectations. Assures continues improvement mentality in the team, as well as the required standard for housekeeping in the CUB, operator room and all utility areas
Creates and maintains systems that promote safety and comply with all safety procedures and regulations. Ensures all safety incidents in his/her area of responsibility are properly investigated and corrective / preventive actions are implemented
Collect and analyze all data of the utility systems and review this with the Responsible engineers and HSE reps
At least more than 10 years experience working as a Maintenance Technician or Operator in a multi-skilled team environment, of which preferably 5 years working as Maintenance Team Leader in a (GMP) manufacturing environment
Excellent understanding utility Systems and preventive maintenance systems

Manager, Critical Systems Resume Examples & Samples

Leads Critical Systems organization
Helps establish and monitor developing maintenance and reliability "best" practices
Develops and manages the development the operating budget for critical systems maintenance; orders materials, supplies, and spare parts; monitoring and tracking expenditures for the department
Plans, organizes and provides supervision and oversight for daily maintenance operations providing superior equipment service through continuous improvement, condition monitoring, corrective maintenance and responsiveness
Leads continuous improvement projects (including capital driven improvement projects), provides guidance and oversight for mechanic owned upgrades and improvements, provides specifications and scheduling for contractors, and negotiates vendor pricing
Ensures all work conforms to current Good Manufacturing Practices and meets all Standard Operating Procedures
Must have experience in a wide range of technical disciplines, including control systems, metrology, water systems, and steam generation
Must have the ability to direct, lead, and understand electrical and mechanical activities including; control system troubleshooting and design (motor controls, Allen Bradley PLC's, Panel View HMIs, and iFix SCADA systems), single and three phase electrical systems, process piping operation and design, utility systems (plant steam, clean steam, WFI, chilled water, and compressed air) and have a strong aptitude for process and equipment troubleshooting and repair

Commissioning Systems Completions Manager Resume Examples & Samples

Define the Project Completion requirements and provide input to the Project Proposals
Liaise with the Project Commissioning and Construction Managers in defining the Scope of Work for the Completions process
Liaise with Discipline Engineers and the Completions Team to define the Engineering Data requirements for the Completions Database
Validate Engineering Data input into the Completions Database
Supervise the selection of the required Construction and Pre-Commissioning Check sheets (A and B) and Completion Certificates for inclusion in the database
Supervise the development of the Completions Execution Plan
Make sure that the content of the Turnover and Handover packages is done in accordance with the Contractual Scope of Work
Make sure that the database for each project is set-up in accordance with the Contractual Scope of Work
Liaise with Project Controls to monitor the performance progress of the Completions process at the Jobsite
Coordinate activities with Completion Software Suppliers for modifications and updates required meet specific project requirements
Mentor new additions to the team
10 + years experience in facilities construction, commissioning and startup
5 + years experience with Completions Systems in an Administrator or Supervisory role
Associates or Technical Degree in related field
Experience with one or more major Completions Systems, ex. QEDI, Co-console, Complete-IT, WinPCS, Zenator, etc
Strong experience managing the program setup, the manipulation of data, trouble shooting and loading site specific discipline check sheets to equipment tag numbers

Manager, CSB Systems Resume Examples & Samples

5 Experience with Vendor Management (contracts, SOWs, Compliance obligations, etc.)
Comfortable with Journey Mapping
Proven Innovator and thought leader
Exemplary at relationship management; people management experience
Exemplary at organizational leadership & talent management
Bachelor’s degree or similar experience

Manager Policy, Controls & Systems Resume Examples & Samples

Strategy and thought Leadership: Enterprise integration – Finance Controls and Policies
Reviews and assesses IT internal controls over financial reporting and financial reporting systems as part of ongoing- compliance
Provides thought leadership with an IT focus while integrating with financial controls and policies. Monitors remediation plans and evaluates progress. Evaluate internal controls, systems and finance policies deficiencies and drive recommendations to management. Understands changes in the IT infrastructure, makes appropriate connections to internal controls, systems and finance policies
Independently assesses current state and provides recommendations or improvements including automation, external benchmarking with the intention to eliminate non-value added work
Develops communication plans and business readiness activities. Negotiates and influences, educates the business on process improvement and relevance of applicable internal controls and systems and how to design control activities that meet the control objectives
End to End Process Management
Partner to share information and make appropriate connections
Design/ create future state
Problem identification and resolution
Independent assessment and driving consensus
Inherent intellectual curiosity with good problem-solving skills
Strong financial analysis skills – the ability to explore strategic options, developing creative solutions to complex business issues, and/or supporting decision-making
Continuous improvement mind-set focused on identifying efficiencies and building capabilities across systems, tools, and processes
Ability to interact with all levels within the organization
Strong writing skills with attention to detail
Working knowledge of the Company’s Delegation of Authority, policies and procedures, and internal control principles preferred
Familiarity with U.S. GAAP requirement
Proficient in use of Excel
5+ years in related business, accounting, audit, security, controls, process engineering and/or project management background
Strong management and operational leadership skills. Demonstrated ability for conflict management with customers, organization, communications, and analytical skills
Experience in consulting and relationship management. Interpersonal skills to interact in team environment and foster organizational relationships
Hands-on experience with designing and implementing role-based user access profiles in an SAP environment
Information technology experience, including security administration and security governance
Internal Audit Management Experience
Financial Auditing experience with a Big 4 Accounting Firm

Manager, Q.A Systems Resume Examples & Samples

Supports the work of the Quality Systems and Compliance team by the coordination of Quality Management Records relating to Deviation, Change, CAPA
Generation and Development of System Metrics and measurements to support the on-going development of site compliance
Liaises with other Alexion stakeholder sites and Corporate Quality to support the development of site quality management systems are aligned
Deliver training and coordinates access to key electronic Quality Systems
Leads or participate in internal audits of APIT to assess compliance to international GMP requirements and Alexion Quality standards
Coordinate quality aspects of Vendor Quality Management with Business Stakeholders and support the vendor identification, selection, approval and on-going monitoring
Ensures the resolution of opportunity for Quality Management System improvements with stakeholders, provide timely issuance of internal audit reports or CAPAs and follow-up on responses and corrective actions and track completion of activities from scheduling through to audit closure
Devise or revise standard operating procedures relating to various quality system elements
Provide QA and Compliance support to manufacturing, engineering, utilities, supply chain and material movement (including cold chain) for both clinical and commercial products
Provide support for deviation investigations, including root cause analysis, and corrective & preventative action (CAPAs) proposals and initiatives
Generate and coordinate the compilation of PQR’s

Systems Service Manager Resume Examples & Samples

Securing high standards of Health, Safety, Environment and Quality
Fulfilling Emerson’s contractual obligations on all customer service level agreements and contracts
Meeting the Emerson services business growth objectives in the systems business units
Responsible for budgeting, cost center control, financial reporting and forecasting of service business
Improving efficiency by implementing best practices, standards and tools
As resource management, ensuring that all services onsite and service activities are adequately staffed and assigned to the Service Group
Recruitment, development, and coaching of engineers to achieve a high level of professional performance and behavior
Develop training plans for engineers to achieve individuals certifications and Facility SureService Certification for the country
Active role in selling services, both personally and in cooperation with local sales force
Work closely together with with the service sales team to provide direction and strategic growth areas
Manage and optimize local finance inventory and demo tools for the engineers
Manage Safety Notice and Product Advisory: internal report and distribution for customers
5+ years hands proven experience in line / people management role

Senior Manager of Systems Resume Examples & Samples

14) Develops strategies to incorporate and align departmental processes with relevant regulatory requirements including the Joint Commission, NCQA, and State requirements
15) Organizes a system of benchmarking from existing hospital databases for credentialing data accuracy and turnaround time for both hospital appointments and managed care enrollment
16) Provides comprehensive Quality Assurance of databases/systems, providing adequate documentation of programs, applications and operational procedures. Analyzes, tests, and modifies databases/systems as required to meet end user final specifications and QA procedures
17) Identifies the database educational/training needs of credentialing administrators and enrollment staff. Designs and conducts training programs
18) Other duties as assigned
Master’s degree in information systems, public health, business or a healthcare field required
8+ years of experience working in a healthcare organization preferably in an academic medical center environment
Data management and information system experience required
3 or more years of supervisory experience
Experience with business intelligence platforms is preferred
1) Comprehensive understanding of the healthcare industry, hospital operations and quality management
2) Strong supervisory skills - ability to mentor, motivate, and direct others in a respectful manner. Ability to effectively manage and train staff of varying levels of experience
3) Initiative and ability to work independently (self-directed), while thriving in a setting requiring collaboration and teamwork
4) Strong project management skills including development of project parameters, goals, and time lines, assuring time lines are met. Ability to plan and manage projects, staff, other resources and timelines and to prioritize and delegate accordingly
5) Advanced level of IT skills and proficiency, including but not limited to
8) Strong Customer Focus. Ability to communicate effectively with a wide range of departments, medical staff, providers, senior management and individuals at all levels within the institution,
9) Strong knowledge of hospital clinical, financial data, credentialing processes and possesses strong analytical/organizational skills
10) Effective oral and written presentation skills
11) Ability to function effectively within a changing environment and meet deadlines
12) Creative, self-motivated, possesses judgment and ability to plan and initiate new activities
13) Experience in teaching small groups and in developing teaching modules
14) Excellent interpersonal and communication skills and ability to manage sensitive situations with exceptional judgment and discretion
1) Direct supervision over a team of programmers and analysts
2) Responsible for assigning work to the DSS team members, providing them guidance and direction, and ensuring the timeliness and quality of their work
3) Works closely with Co-Director, updating on the status of projects and any barriers to completing projects on time

Manager, PLM & CAE Systems Resume Examples & Samples

Accountable for estimating, leading and delivering enhancements requested by IT business partners
Accountable for providing solutions that meet the business requirements and which are fit for purpose
Responsible for ensuring that solutions meet all non-functional requirements such as RTO, RPO, response time and overall performance
Ensures Disaster Recovery plans are established, and designed into the delivery of the work
Responsible for ensuring, when necessary, RFP’s are carried out in an efficient and open manner
Accountable for putting together an effect teams consisting of both internal and vendor staff
People manager, attracts and retains best performing delivery staff
Responsible for hiring contract support resources
Responsible for establishing delivery contracts with vendors and contract management
Ensures adherence to application delivery/change process on all work. Works effectively with change management team to adhere to the process
Bachelor’s degree in computer science, engineering, business administration or information systems
7+ years of related experience in application support management (PLM and CAE experience preferred)
PMP Certification strongly encouraged
Experience with Clarity PPM or similar project / portfolio management tools preferred
Experience delivering projects of various sizes across the CAE and PLM landscape a must
Experience managing delivery teams consisting of both internal and external resources needed
Must be proficient in the delivering services in Global environment with geographically distributed teams
Maintain knowledge of technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs
Strong English language skills required
Experience with multiple application development methodologies (Waterfall, Agile/Sprints, RAD) is desired
Must be proficient with the use of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, MS Project, Visio)
Must have strong technical proficiency in the PLM and CAE environment. In particular MatrixOne, Unigraphics and Solidworks

Manager, Utility Systems Resume Examples & Samples

Experience is desirable in the operation and maintenance of the facility utility systems including steam generation, high voltage electrical substations, waste treatment plant, domestic and canal water treatment, associated distribution and collection systems, energy monitoring control systems, and other Laboratory support systems
Candidates should have knowledge of safety requirements and procedures, environmental rules and regulations, skill in human relations, labor relations, oral and written communications and experience with departmental budgeting, accounting, and procurement
A Bachelor’s Degree in Engineering from an institution accredited by the Accreditation Board for Engineering and Technology (ABET), preferred
Professional Engineering licensure and/or Master’s Degree in Business Administration is preferred
Laboratory and DOE policies and technical expertise in a number of principle disciplines

IT SBU Client Manager, Landing Systems Resume Examples & Samples

Lead business case development and execution for IT initiatives
Keep up to date with changes to service offerings, technical capabilities and regulatory changes and align IT services at the various sites
Develop and implement business continuity risk and mitigation plans
Develop and maintain critical relationships with business, vendors, and enterprise partners
Participate in service reviews to ensure the availability, integrity, and confidentiality of the network, servers, telecommunications services and information
Successfully employing systematic problem-solving techniques for root cause analysis and improvement efforts
Ability to communicate concepts to a broad range of technical and non-technical stakeholders
Matrix organization skills / ability to motivate multiple groups to maintain collaboration
High energy, customer passion & attention to detail
Change acceleration and adoption skills
Exposure to continuous improvement methodology, LEAN, ITIL Foundation or other quality certification
Ability to work as part of a global IT organization
Experience in highly regulated environments

Senior Manager, Philanthropy Systems Resume Examples & Samples

Minimum 8-10 years of experience in donor management systems, fundraising, project management or related field is required
Outstanding communication skills, both written and oral; capable of interpreting complex needs of fundraising professionals and return reports in an easy to use format
Ability to deal with rapidly shifting priorities; quickly adapts to change, reacting professionally and effectively to incoming initiatives from donors and YMCA of the USA leadership; exhibits comfort in working under deadlines
Extensive knowledge of donor database applications is required; Raiser’s Edge software experience is preferred
Advanced level of proficiency in Microsoft Office software applications including Access and Excel
Intermediate level of proficiency in Microsoft Office software, including Word, PowerPoint, and Outlook
Commitment to the YMCA character development values of caring, honesty, respect and responsibility
Manages, facilitates, documents, plans, and analyzes ongoing information system needs for donor management, grants administration, and national donor-related data collection and fundraising
Manages implementation, maintenance and ongoing support of software to perform data collection, donor management, and grants administration including, but not limited to proprietary databases, Blackbaud platforms, Easygrants and SmartSimple and Sharepoint
Develops and implements databases, analytics and system controls for grant distribution and reporting
Maps and imports data from external sources to data systems
Provides recommendations and implements integration of CRM with payment processing and fundraising solutions (e.g., online giving and peer to peer)
Creates tools within database functions to facilitate moves management of donors and reporting to fundraisers
Works with the Senior Manager of Financial Development Operations to: support donor pipeline with effective data systems for identification, cultivation, and solicitation; create summary and analytical reports to monitor fundraising activity – advising and supporting on the creation and use of reports; and manage the production of standard and custom reports – determining with the team which reports are needed monthly, weekly, etc. and setting them up to allow self-service reporting
Builds custom reports, queries and exports to support all philanthropy department operations
Creates, standardizes, and documents Raisers Edge usage policies and procedures to ensure data integrity, ease of use, and accuracy of extracted data. Identifies and designs solutions to data integrity issues, including adopting and implementing best-in-class data maintenance and enhancement processes
Optimizes the use of the databases across the organization by staying current on upcoming enhancements to functionality and guiding staff in the appropriate use of the existing functionality
Executes a technical vision encompassing ways in which data can support the overall fundraising strategy
Partners with the frontline philanthropy staff to leverage data to meet overall fundraising goals
Supports Financial Development Department objectives by analyzing and segmenting data to foster effective donor relations and targeted donor communications, and to contribute to overall strategy
Segments lists, coordinates logistics, and tracks results and metrics including retention and acquisition rates
Identifies new segments of the donor database and recommends and manages testing
Serves as primary interface between Financial Development Department and Information Technology Department

Manager, Systems Specialist Resume Examples & Samples

You will partner with the Product owner of the Sales organization to deliver the needs of the business
Key liaison between the Business and the IT Application Development organization accountable for identifying system issues with applications or developed/configured processes and recommending the appropriate resolutions to these issues, identify appropriate resources needed, and overseeing the project to ensure successful completion
Oversee the implementation and completion of projects, initiatives, and system maintenance. Ensure that work is completed according to specified standards and timelines
Manage the analysis and documentation of business processes, creation of technical support documentation and processes, and identification of technology and process gaps
Ability to conduct sophisticated and creative analysis, yet translate those results to easily digestible messages, communications, and presentations
Ability to build & execute proactive monitoring around critical support processes
Strong executive presence and engagement skills
Highly collaborative style with strong influence skills
Flexibility and ability to adjust on the fly to new demands; sense of urgency
Assertiveness, directness, and a "company first" mentality
2-3+ years managing technical teams
6+ years experience working on web applications with a preference for Salesforce platform experience and a strong understanding of object-oriented development and design
Experience partnering with Sales organisations
Experience in problem management & incident management process
Demonstrated ability to manage and deliver multiple enterprise scale projects, each on their own timeline
Strong detail-oriented focus, self-directed, focused on delivery excellence, and excellent verbal and written communication skills
Interpersonal strengths must include the ability to influence others and build consensus, as well as being skilled in conflict resolution
Exhibits leadership, positive professional attitude, and integrity
Salesforce Administrator (201), Salesforce Advanced Administrator (211), and Salesforce Developer (401) Certifications
Direct experience with Agile and Scrum; excellent project management skills with ability to juggle multiple projects/tasks across various user groups
Experience in the conference/events delivery industry
Experience with mobile applications (Android, iOS and Cordova)
Experience with marketing automation systems
Ability to learn quickly in a dynamic environment
High energy and can motivate team with enthusiasm
BS or higher degree in Computer Science

Manager, Systems Experience Resume Examples & Samples

Analyzes complex business needs presented by Work Force Management, Enterprise Time Keeping user community and/or clients and recommends technical solutions
Reviews and approves all business requirements prior to the technical solution
Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions
Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations
Collaborates with Project and Delivery Managers on detailed project planning and implements effective project controls by monitoring and status reporting for each assigned project
Directs and prioritizes the work load of personnel assigned to the project
Represents the Business Operations function at customer review meetings
Performs liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting
Builds alignment with business and other Business Operations teams on priorities and deliveries against these priorities
5 - 8 years of Business Operations leadership experience
Experience working with WFM and ETK solutions, including Kronos WFC, Kronos WFAN or similar platforms
Experience with Work Force Management, Enterprise Time keeping operations and processes
Strong leadership, communication, negotiation and consensus building skills
Ability to work independently, manage and deliver multiple projects in parallel while meeting tight deadlines
Prior experience managing people within project teams and as a people manager
Proven record of demonstrating proper judgment in managing difficult situations
Experience with Microstrategy
Familiar with Agile methodology in managing technical projects
Kronos product management experience
Experience making presentations to executive leadership
Experience working preferably as a consultant
Technology retail or telecommunication industry experience, ideally within Work Force Management and Enterprise Time Keeping
At least 18 years of age
LI-RD-AR1

General Manager, Raytheon Vision Systems Resume Examples & Samples

A proactive leader with a strong operational history of growing a high technology business while also managing and executing multiple complex programs
16+ years of total experience required, 10 years strategic planning and managing business entities, 5 years of P&L experience and 5 years experience developing highly technical solutions
Proven record of successfully growing a business with expanded customers and markets, including successful program execution
Familiar with electro-optical/infrared (EO/IR) technology
Demonstrated experience winning multi-million dollar contracts
Ability to determine, through experience and professional insight, good business opportunities
Experience building, developing and managing customer relationships to seek out and identify new business opportunities
Proactive and motivating leadership style with strong emphasis on employee engagement and communication
Proven track record on engaging and solving internal customer and employee challenges to create a win-win environment
Knowledge of System Development processes and Capture and Pursuit processes
Ability to work effectively in a matrixed organization
Demonstrated networking capabilities among various EO/IR communities, e.g. acquisition officials/leads in the Department of Defense, DARPA, Space, Homeland Security, and other government agencies
Active DoD Secret Clearance
Strong relationships with external customers and other Raytheon businesses
Experience working with DOD, DARPA, ARPA, IARPA, DHS, and other government agencies
Intimate knowledge of electro-optical/infrared (EO/IR) technology

Senior Manager Lean Management Systems Resume Examples & Samples

Execute problem solving, issue identification, and performance improvement initiatives for Pitney Bowes Presort Services (PBPS)
Responsible for scoping basic and complex problems, contributing to issue identification & solution design
Collaborate with the Operations Directors and other teams to build hypothesis sets, analyses, and roadmaps for solutions
Support Quality Assurance mangers and participate directly in the Site Self-Assessment campaigns
Perform Time Studies Analysis in the production environment
Interact with process-level owners to gather data and assess operating environment to assist in quantifying opportunities
Experience in strategy and/or process improvement consulting or process design within a manufacturing and or service organization
4 years (minimum) Project Management Experience required
Experience in the Print and Mail industry required
Experience working in a Quality Assurance environment preferred
Project Management Professional (PMP) certification is preferred
Scrum Master certification is preferred
Must demonstrate the ability to identify key issues, gather data to investigate those issues and develop actionable recommendations
Must be proficient at performing and documenting Time Study Analysis exercises
Must be highly analytical with experience defining analytical approaches for engagements and applying a range of analytical tools to synthesize insights and develop solutions
Should be flexible in work style and be able to appropriately deploy, mentor, and develop junior talent within the team
Must possess strong written and oral communication skills, including the ability to shift message delivery and style based on audience or agenda
Ability to organize, prioritize, and adjust execution plans as needed to ensure success of the goals for a project
Comfortable working with the ambiguous while driving toward clarity
Demonstrated experience in diagnosing and mapping systems/process/value streams
Proficient with Excel & PowerPoint
Formal Lean and/or Six Sigma certification required

Classified Systems Services Manager Resume Examples & Samples

Bachelor’s degree with 8 years of relevant work experience; 6 years of relevant work experience with a master’s degree
Project management experience and demonstrated leadership skills, including planning, scheduling, workload forecasting and proposal development
Must have an active Secret clearance
Experience in engineering and/or manufacturing or experience with development and/or production program execution

Manager, Systems Maintenance Resume Examples & Samples

Responsible for managing the maintenance and system updates for financial systems
Responsible for managing and evaluating system security and controls
Evaluates and verifies system performance through testing reconciliation of general ledger to ensure integrity of financial data
Responsible for maintaining documentation for system updates and re-configurations
Partners with stakeholders on the identification of upgrades and interface changes
Supports legacy systems and partners with Systems & Requirements to integrate with new systems or tools
Provides end-user support including access, monitoring and resolving system or module issues
Provide user and data reporting to leadership to assess the effectiveness of financial systems
Ensures system configuration to adhere to US GAAP and other accounting standards to minimize financial risk and impact
Ensures proper support to meet business requirements of financial and non-financial controls
Financial Systems
Finance and Accounting processes
Technical interface support
General Accounting
Utility industry accounting
US GAAP, Sarbanes-Oxley and SEC regulations
Bachelor’s Degree, Master’s Degree preferred 7 years in IT, MIS or Finance with increasing responsibility and oversight in Financial Systems
Experience working with accounting / finance systems
Technical and functional proficiency in financial modules
Detailed knowledge of finance processes and terminology
Strong project management and problem solving skills
Excellent written / oral communication skills and follow-up
Ability to build and develop teams of multi-skilled financial professional

Service Manager, Power Systems Resume Examples & Samples

Manages Field Service operations, which provides retail or distributor product or application services
Manages department personnel along with the departmental budget
Manages all operations including service staff and supervisors; resolves most complex business problems for those on the team
Leads continuous improvement activities by reviewing, changing, and improving processes in line with changing customer expectations/organizational goals
Regularly reviews key performance indicators for service operations and addresses issues and opportunities
Identifies trends and initiates changes/improvements necessary to achieve goals and objectives while ensuring customer needs are met without interruption to service levels
Established positive and professional working relationships with key customers
Establishes goals and targets for the service operations; measures, reviews and maintains superior customer satisfaction levels
Service Cross-Functional Knowledge - Basic understanding of the service processes, both retail and service support. Experience with the tools of service such as diagnostic procedures, technical support, and reliability improvement. User should have experience in field investigation of product failure. User should understand diagnostic procedures and how our product is serviced in the field
Manage Execution - Demonstrated results indicating deep knowledge of managing execution. Coordinates performance across regions, teams, and departments on complex projects and work flows. Measures effectiveness of execution through defined metrics and disciplined monitoring
Claims Management Systems - Demonstrated knowledge of Cummins warranty systems and coverage's. Ability distinguish between warranty, policy, distributor liability, and customer liability
Working Capital Management - Use working capital management knowledge appropriately as part of their work. Knowledge of the cash conversion cycle and how accounts receivables, accounts payable, and inventory effect the cycle as well as the techniques for improving working capital and the metrics that can be used to monitor performance. Is able to perform effectively under the guidance/limited assistance from functional specialist
Significant level of relevant experience, including supervisory experience, required

Jetty Systems Service Manager Resume Examples & Samples

Take ownership for any and all warranty claims associated with jetty systems whether hooks or berth management related and work with teams internally and the customer to ensure a resolution (both technical and commercial) is identified / negotiated and implemented in a timely fashion
Produce a list of all terminals that Strainstall / AMTS have previously installed equipment, prioritise the list and then make contact to establish opportunities for refurbishment / upgrades and service work
Produce a list of all terminals that competitors have previously installed equipment, prioritise the list and then make contact to establish opportunities for refurbishment / upgrades and service work
Once requirements have been established then work with the Sales Support Manager to produce costings and a quotation. Issue to customer and close order
Establish an efficient manner to deal with spare part quotes and orders. Produce price lists where appropriate to enable quick quotation turnaround
As required, undertake field service work to support the commissioning engineering team or to survey customer equipment in order to establish requirements for service / upgrade or refurbishment
Undertake any reasonable duties specified by the Management Team when required
Technical/ engineering understanding
IT Literate – Word, Excel, Sage, CRM
Knowledge load monitoring and mooring equipment or a background in an engineering / technical company would be a distinct advantage

Manager Measurement Systems REQ ID Resume Examples & Samples

Minimum 5 years working experience within utility operations, familiarity with related scorecard metrics and controls
Minimum of 3 years working experience as a first line supervisor within a union environment
Strong technical and analytical skills. Fundamental knowledge/experience in financial analysis, work planning. Strong MS Office skills. Demonstrated project management skills
Experience in labor relations negotiations
Demonstrated ability to lead, develop and motivate high performing teams
Ability to make decisions, proactively resolve customer issues, ability to provide long/short term operational and performance improvement issue resolutions
Maintain a valid NJ driver’s license
Knowledge of the meter to cash process

Manager Automated Systems Resume Examples & Samples

IT Master or Bachelor degree with min 5 years experiment in management of IT projects
2 to 5 years experiment in IT Pharmaceutical Business
Experience in dealing in a service support group
Proven IT Project management skills
Demonstrated leadership and vision in managing staff groups and major projects or initiatives
Strong decision making and problem-solving skills
Strong analytical skills required
Good communication and influencing skills (both verbal and written in French and English), to deal with multiple departments (IT, QA, Business)
Good computer skills in Office tools (Excel, Word, MS Project, ..)
Leads the Laboratory Systems Integration unit in Lab Automation with day-to-day team leader responsibilities: recruitment, training, planning, coaching and engaging
Provide solutions and support for R&D business in the field of

Category Manager Automated Systems Resume Examples & Samples

Supporting and execution of sourcing decisions for the category “Automated Systems” on local (site) and regional (Europe) level
Assure adequate input for and execution of the global category strategy, active and adequate support of the global category leader
Professional contracts and partners/suppliers management
Allocation of frame contracts to demand requests
Performance responsibility for the regional category strategy and according supply base, including performance reporting
Management of regional and local supplier base and ensure quality and timeliness of supply
Responsible for regional and local savings and KPI achievements and its reporting of the supply base
Effectively managing requisition to pay process on regional and local level
Manage and track supplier reliability and drive improvement program
Procurement process optimization with the agreed field of engagement

Senior Manager FP&A Systems Resume Examples & Samples

Lead a team of two employees
Liaison to other business units outside of US Pharma for COPA and BPC system setups
Requires strong project management skills and Pharma specific system infrastructure knowledge to build strong relationship, manage projects and remedy items with McKesson IT, InfoSys and Pharma finance (Field, FP&A, etc)
Navigate in SAP ECC transactional systems and utilize query builder in SAP FI-CO
Proficiency in dataflow in conjunction to understanding business process
Strong customer service skills and proven ability to work with internal customers at all levels
Exposure to SAP BI (Business Warehouse experience)
Strong Financial Analysis experience
Self-starter who relies on experience and judgment to plan and accomplish goals and take ownership of issues
Demonstrates consistency, flexibility and commitment to meet deadlines (ability to accommodate differences in time zone, while adhering to strict deadlines)
Ability to perform well under pressure and in a high-volume and changing environment
Demonstrates planning, task organizing and execution skills
Excellent analytical skills, written and verbal communication skills, and problem solving skills
Knowledge of Microsoft Office suite including Excel and PowerPoint

Manager Control Systems Resume Examples & Samples

Be an ongoing focal point for coordination and interface between the sites and Production Systems in the Coal asset
Provide input into achieving technology Strategy, Control System and IT/OT Integration goals through Project delivery and execution
Oversee the delivery of Control Systems scopes including programming, design, architecture, standardisation and pre-handover support to each site in alignment with the Technology strategy and BHPB safety rules ensuring quality and stability of projects handed over
Safely integrating and standardising Control Systems and IT/OT adding value and reducing cost (including centralising control rooms and capability)
Ensure the approach taken to design and planning of Control Systems IT/OT integration and roadmap, as well as executing it, is consistent
Ensuring code in Control Systems is standardised managing all critical controls ensuring nil safety, risk, volume, cost impacts
Provide a hands on role in alignment with management peers globally
Take a leading role in the safety culture with your Control Systems team
Oversee the performance of Production Systems Project Management on sites that you are accountable for to manage their respective domains

Manager, Busines Systems Resume Examples & Samples

Assures that work is monitored for quantity and quality, and that work improvements in performance and productivity are identified and implemented on a continuous basis
Assures that objectives, standards, policies, business plans for the department are implemented, reported and monitored
Assures that employees are selected, developed, trained and managed in accordance with Company procedures
Assures effective Resource Capacity Planning by allocating resources to the highest value initiatives
Develops and maintains current knowledge of assigned business areas, environments, and strategies, as well as Mutual of Omaha practices and the insurance industry. Evaluates new and emerging business systems technologies, practices, and methodologies
Develop and maintain an engaged and accountable workforce
Develop and maintain a fair and equitable working environment
Assures that expenditures are within budget and appropriately authorized
5+ years HR Management experience
Ability to persuade, convince, influence and impress others to gain support
Ability to build relationships through maintaining networks of contacts who are useful in achieving business results
Ability to adapt and work effectively with a variety of situations, individuals or groups
Ability and intention to work cooperatively with others
Ability to teach or foster development in others
Ability to make others comply in fair, equitable, non-punishing fashion
Ability to understand technical applications
Bachelor Degree in Accounting, Finance, IT or related field
Knowledge of and experience with system controls
Financial systems aptitude
Project Management work experience

Manager Systems Resume Examples & Samples

Bachelor’s Degree in MIS/Computer Science, technical area preferred or technical training equivalent
Five or more years of EDP or business systems experience
Proven analytical, technical and communications skills
Ability to interface with many different personalities
Successfully receive interim approval for government security clearance (eQIP - Electronic Questionnaire for Investigation Processing)
Healthcare Experience-prefer 5 years or more

Manager, Critical Systems Resume Examples & Samples

Operate, maintain, monitor and repair all facets of primary owned and leased infrastructure including HVAC, electrical systems, mechanical systems, building automation and plumbing
Review, manage and operate all monitoring systems including BMS, electrical power, fire panel, generators and batteries
Support and consult with Corporate Facilities, Engineering, Operations and/or Security while participating on cross-functional teams
Conduct periodic surveys and makes recommendations to enhance capabilities and/or correct operating vulnerabilities
Oversee third party contracts and ensure compliance to specifications and terms
Manage vendor activity ensuring quality control, procedure development, internal protocol and industry safety practices are met for critical facilities equipment including UPS, Generators, ATS, switchgear, fire suppression, controls, and chiller plant
2 or 4 yr college and/or trade school and/or comparable field experience in critical systems environment
5+ years experience supporting Data Center or comparable critical environment
This position is on call 24 x 7 and must have flexibility to travel
OSHA 10 training or equivalent safety training
Understanding of commercial building power generator/switchgear/ATS and UPS systems. Familiarity with Liebert UPS, Square D electrical gear, ASCO gear and Cummings generators a plus
Familiarity and understanding of building monitoring system operations
Ability to work a flexible work schedule when needed -- i.e. deployments, hot months, emergency call, off shift, vacation coverage
Ability to stand, walk, climb up and down ladders, and engage in similar physical activities as necessary to access all areas of facilities to operate, repair and maintain
Able to maintain professional demeanor and make decisions within job responsibilities/scope in the high pressure environment that is typical of a Critical Systems environment
Troubleshooting, problem solving and decision making skills
Thinks & Acts Strategically
Builds Effective Working Relationships
Innovator/self starter
Interpersonal skills and ability to interact and work with staff at all levels
Commitment to "internal client" and customer service principles
Willingness to take initiative and to follow through on projects
Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment
Knowledge of commercial electrical, mechanical systems and facility operations
Knowledge in AutoCAD and ability to read MEP drawings
Operating and implementation abilities on Building Management Systems and CMMS
Ability to perform troubling shooting on critical system elements

Manager, PFS Systems Group Resume Examples & Samples

Designs, directs and assure completion of special projects as needed (compliance, system, billing).Examples of projects that the manager has had responsibility for include:serve on a team to implement the central verification of insurance for the Hospital and physicians billing entities, leadership for the implementation and maintenance of the revenue cycle projects, implementation of ICD 10 as this affects the billing systems for hospital services
Direct PFS System Analysts in the development and maintenance of all system groupers (i.e. DRG, APC, APG) to assure that all rates and updates are accurate and support the appropriate recognition of the accounts receivable
Direct clinical and other administrative managers in resolving billing issues via serving on leadership teams and working with the departments individually: serves on Senior Leadership teams (e.g. Compliance, Accounts Receivable Team, New Technology team, Financial Services team)
The Manager, PFS System Group Is responsible for the operation of a central system area: manage the systems improvement team, establish priorities, and assign projects (e.g. update rates, implement new edits, work with ISD Analysts to implement new functionality) perform quality monitoring.Respond on behalf of the department to inquiries involving the department policy and third party regulations, rules and procedures
Prepare analytical reports on special problems and projects with recommendations for program and policy changes; this involves reports for compliance issues and to implement new system/processes, etc
Perform all Human Resource-related functions in the supervision ofprofessional staff, provides for their training and development and evaluate their performance.These analysts are responsible for updating and maintaining the Hospital charge master, assuring that processing changes required by the third parties and the government are implemented and application problems

Senior Manager, Server Systems Resume Examples & Samples

5+yearsManagement experience in a 24/7 operations center
8+ years Network Operations and/or Implementation experience
2 years project management

Senior Manager of FP&A Systems & Solutions Resume Examples & Samples

Provides high level financial expertise to target inquiries that reveal complex business problems and possible solutions and present them succinctly
Leads the development of overall objectives and long-term goals of the division/business area. Works with division leadership to develop multi-year, integrated action plans in support of enterprise strategies to ensure successful business execution
Regularly provides strategic and tactical recommendations to senior management based on internal and external analyses to support achievement of enterprise objectives
Makes independent decisions and takes action on difficult and complex issues that impact major functions of business
Develops and coaches his/her people to drive high performance and to enable team members to step into leadership roles
Allocates resources to meet schedules and deliverables. Leverages interpersonal skills to find resources in other areas (teams or divisions.)
Builds and maintains relationships and fosters teamwork between the business unit and finance. Partners with other senior managers to find solutions across work groups or divisions
Must have strong planning, forecasting and budgeting background
Should have 10+ years of experience with financial and planning systems, financial reporting, and financial consolidation
Strong systems background with expert knowledge of the following: Hyperion Planning, Essbase, Hyperion Reports, and Hyperion Web Analysis, and Financial Data Quality Management (FDQM)
Experience in software implementations and project management
Thorough knowledge of MS Excel. Familiarity with Visual Basic, Rules and Calc Script development
Experience with PeopleSoft
Understands the company’s business and the broader industry
Must have strong inter-personal skills that support effective relationships within team and other departments
Strong coaching, employee development, leadership and management skills
Strong understanding of business strategy and its application to finance and operational goals
Builds partnerships with key stakeholders and displays a high level of teamwork and effectively collaborates with colleagues to achieve business plans
Builds and implements repeatable and sustainable processes to increase organizational efficiency and effectiveness
Acquires, develops, retains talent: attracts high-caliber people with diverse backgrounds and capabilities; assesses employee’s skills, abilities and interests; uses this information to leverage strengths and identify development opportunities
Sets high performance standards and expectations for team and individual team members
Ability to communicate effectively with business partners and all levels of management
Bachelor's degree in related area (Business Administration, Finance, Accounting, MIS, or equivalent experience and education) or an equivalent combination of education and experience

Manager, Systems Specialist Resume Examples & Samples

You will partner with Dev Mgrs/Product owners of the HR/Employee Success organization to deliver the needs of the business
Experience partnering with HR/Employee Success organisations
Experience with automation/monitoring systems

Smartplant Systems & Tools Manager Resume Examples & Samples

Implementation and adherence to the Company Management System and review project specific deviations
Setup of new projects, guiding the project key users through the setup process and deliver the project ready for use in the MMS
Maintain Setup of the MMS while adhering to change management rules for requesting, deciding, approving, testing, documenting and application of such changes
Execute or cooperate on efforts to extend/modify the MMS
May be called upon to function as PM on efforts like Upgrades, Module Implementation and any major change to the MMS
Support projects in the operational use of the MMS
Responsible for the resolution of the Requests, Problems and Change Requests submitted by the business
Insert and maintain ‘tickets’ for each submitted Request/Problem/Change in the Help Desk system
Create and maintain service requests with the MMS supplier and expedite these SR’s for adequate and timely solution
Extract/maintain/publish information for Monthly Reports and KPI’s
Capture lessons learned, best practices and support of their embedding in the organization
Provides input to audits and peer reviews
Support proposals in making proper assessments of the needs to support the potential projects in the MMS scene including the neighboring systems like Engineering and ERP systems
Work with DBA and Developers to assist in MMS problem/change management
Translate business needs to technical specifications for DBA’s, Developers
Provides module input to the trainer to optimize training in general
Provides ad-hoc enhanced level training
When needed visit offices and/or project sites to troubleshoot MMS operational defects
Stays up-to-date on MMS changes via Release Notes and Supplier Web sites
Ensures documentation is being properly processed through EDMS
Proficient in SmartPlant Materials Management application
Strong knowledge in MSCM
Minimum 8 years experience with Material Management Systems In O&G industry
Minimum 5 years experience in applications design/support
SmartPlant SME
SmartPlant implementation experience
Proficient in procurement activities
Proven database analytical skills (use of SQL to analyze data)
Minimum Associates degree preferred
Proven ability to build long term relationships with internal and external customers
Strong understanding of EPC practices and execution
Excellent project execution concepts and experience in product selection, support and maintenance

Manager Open Systems Services Resume Examples & Samples

Lead a team of 10 employees. Coach, mentor and manage employee performance
Collaborate and coordinate with other PACCAR site information technology teams
Develop strategic plans for all server and messaging infrastructure and implementations
Direct the development of architecture designs and the publication of standards for the distributed server environment
Oversee SOX compliance for the server environment
Direct research, testing and implementation of server technologies and develop proof-of-concepts for strategic initiatives
Develop global capital plans to implement new technologies and services. Manage the efforts of resources in the Open Systems team
Manage contracts and services for all server software and hardware including negotiations as necessary
Manage cost reduction programs and lead cost recovery efforts through the use of Six Sigma methodologies
Develop and report monthly Key Performance Indicators (KPIs)
5+ years of experience in the following areas is preferred
Personnel management and employee development
Leadership in server design and implementation especially virtual environments
Providing server and messaging solutions in complex, global environments
Maintain and manage operating and capital budgets
Contract negotiations working with outside suppliers on hardware and software
Purchases
Proven project management expertise in planning, implementing and integrating
Large scale, global, multi-site projects
Previous experience as a server administrator highly preferred
Previous experience with security controls and administration is highly preferred
Previous experience with networks and administration is highly preferred

Manager Intermodal Systems Resume Examples & Samples

SQL Development Experience
Report/dashboard Design and Development
Systems Thinking
Creative Thinking
Written Communication
Knowledge of operational processes

Manager of Dspv Systems Resume Examples & Samples

Lead the design and implementation of Safety system and/or applications/system tools to sustain Drug Safety objectives, including Argus Safety, MedDRA, Analytics, Mart and Reporting tools, etc. Coordinates with vendor creation of validation/testing documentation. Executes as appropriate UAT testing. Ensure proper storage of related documentation regarding any system update bases upon the initial requirements and any subsequent changes
Application administrator residing within the Ironwood DSPV function, responsible for managing the implementation of all change control updates to Argus and related systems/tools. Maintains configuration baseline documentation as appropriate
Translates requests for data outputs into programmed output table(s), listings, metrics, KPIs, etc
Create programming, validation methodology for the generation of reports for various data analysis (e.g. adhoc, periodic line listings, etc.)
Interpret regulatory guidance changes as they impact technology and provide technology expertise to implement system changes for maintaining compliance
Coordinate medical dictionary version management and upgrades with system host vendor
Maintain compliance with relevant policies and procedures
Provide technology expertise for the definition and implementation of change initiatives aligned with vision and strategies. Expertise in vendor procurement process (e.g. RFP) for DSPV related projects
Support the resolution of complex, cross-functional issues using strong problem solving abilities
Inspect and resolve safety database problems quickly and effectively. Escalate to vendor(s) as appropriate
BS in technical field required
Minimum 5 years of experience within a regulated industry required
Ability to build and sustain relationships with internal/external partners and vendors
High-level understanding of global guidance, best practice and regulations supporting pharmacovigilance for post-marketing and investigative drugs
Understanding of MedDRA structure preferred
Advanced knowledge of Oracle databases and PLSQL programming
Advanced skills in report generation using business intelligence tools (e.g., Business Objects, SpotFire, Cognos, etc.)
Understanding of database architecture
Demonstrated effective project leadership skills
Excellent written and oral communication skills strong presentation, facilitation, negotiation, collaboration and communication ability
Team player; open minded, creative thinker. Capable of working effectively under pressure in a multi-cultural environment, at any level of the organization, with a variety of stakeholders
MS in technical field preferred
7 years of experience with experience with validated pharmaceutical/drug safety systems and applications preferred
Argus Safety Database experience preferred
High level of proficiency with MS Office applications
Knowledge of scientific terms and medical terminology
Quality orientation: attention to detail, accuracy
Understanding of documentation requirements (GxP) in a regulated environment
Advanced knowledge of controlled document applications preferred
Ability to contribute to maintaining an effective, open and supportive environment for the discussion of Drug Safety systems and application opportunities

Manager, Systems Change Strategies RB Resume Examples & Samples

Create and manage process to direct, coordinate, track and report the efforts of staff, standing committees, collaborative partners and issue specific work groups
Incorporate Standards of Alignment, Change Management process and CQI methodology into collaborations
Manage relationships with other initiatives and make strategic connections to existing work in assigned priority areas
Identify and coordinate relevant learning opportunities for Ready by 21 STL stakeholders
Connect Ready by 21’s work and strategy to existing efforts for aligned actions
Monitor progress on developing and implementing alignment plans in RB21STL priority issue areas
Oversee data collection, basic analytics, work with Director to hire consultants and manage them to an approved work plan
Oversee the implementation of Ready by 21’s efforts to advance policy change aligned with its priority areas and goals
Supervise and support interns, practicum students and volunteers in developing and implementing relevant, meaningful and impactful projects that advance the strategy and goals of Ready by 21 St. Louis
Staff Data and Evaluation Committee and Policy and Advocacy Committee
The Manager, Systems Change Strategies – RB21must be able to demonstrate
Masters Degree and minimum of 5 years work experience in project management for business or nonprofit
Experience working in cross organization and cross-sector partnerships and managing volunteers
Familiarity with St. Louis Region and partnerships and collaborations focused on improving an aspect of child well being
Mastery of data for planning and continuous improvement
Strong analytical and critical thinking skills
Ability to thrive in a fluid, unstructured, entrepreneurial environment without formal training
Flexibility and the ability to work autonomously as well as take direction as needed
Excellent interpersonal and communication skills (written and oral)
Ability to clearly communicate complex ideas and data analysis to a variety of audiences
Existing effective relationships with, or ability to build and maintain effective relationships with, a cross-sectoral range of stakeholders in the local or regional area, including senior executives, program staff, and grassroots leaders
Demonstrated success to create processes and systems, manage details and work independently
Experience with organization or legislative policy change

Defense Systems & Services USG FP&A Manager Resume Examples & Samples

8 +years’ experience in accounting or finance in positions of increasing responsibility
Strong analytical and problem solving skills with attention to detail and reporting accuracy
Motivated self-starter
Strong understanding of the balance sheet and cash flow is preferred
Proficient use of Microsoft Office Applications, SAP and Hyperion Planning preferred

Manager, Brewery Systems Resume Examples & Samples

Leads a team of 4-6 Manufacturing System Engineers to deliver and sustain manufacturing execution and automation systems for the brewery
Manages and sustains brewery IT systems
Provides brewery IT support, functions as IT trusted advisor to brewery leadership team
Supports brewery safety, energy and environmental initiatives
Advanced technical and practical application experience with manufacturing execution, automation and controls, manufacturing KPI reporting systems is required
Advanced knowledge in manufacturing systems design and management, automation and information systems strategy development, manufacturing systems support, change management, project management, and problem solving
Demonstrated ability to teach and mentor a team of manufacturing system engineers

Systems General Manager Resume Examples & Samples

Manage a global team, maintain a solid foundation for project execution, and develop a path to accelerate future growth
Lead an organization of 40+ employees across 5 countries, including 10 direct reports
Focus on timely project forecasting / execution, employee engagement, and process improvement
Lead team to design, approve, and manufacture custom control systems for fire and gas detection monitoring and alarm
Set overall Systems Strategic Priorities for process improvement, project execution, and growth of projects group
Set project priorities and coordinate master scheduling for Systems Projects delivery
Develop, review, and monitor employee Performance Goals (PFT)
Provide accountability for group task completion and performance for
Direct labor reporting
Systems Group metrics (tracking, reporting, and related improvement initiatives)
Systems Group shipment forecasting and reporting: weekly status, monthly reporting, POC accounting rigor
Ensure employee engagement and performance recognition
Plan and host team building activities
Responsible for career and succession planning of direct reports
Regularly meet with direct reports including international travel to global team members
Direct training and implementation of common process, tool usage, CRM and ERP needs
Monitor and recognize high performing employees via active communication, frequent feedback, and award nominations
Provide Systems Group Administration
Set expectations and ensure training for an ethical workplace
Ensure group compliance with all applicable Environmental Health and Safety standards
Manage group time off, travel, employee education, flexible work arrangement, and expense approvals
Set and meet budgets for each department. Work with Finance and Department managers to seek budget adjustment approvals as needed
Monitor resource loading and provide justification for new roles, role changes and removals, and to implement and communicate organizational changes as needed
Develop compensation plan, promotion recommendations and merit increase justification for Systems Group employees
Minimum of 10 years’ experience in related disciplines
Minimum of 5 years direct personnel management / leadership experience
Demonstrated experience in strategic planning and with business and operational performance measures
Experience overseeing or leveraging technology
Demonstrated ability to meet business and financial objectives
Demonstrated team management, planning, organizational, time management and communications skills
Ability to work quickly and accurately and handle multiple initiatives
Experience with Det-Tronics products and system integration practices or related industry
Global experience with panel building, EPC delivery and industrial product integration
Direct sales and marketing experience a plus

Manager Perioperative Systems Resume Examples & Samples

Must be able to manage multiple, complex projects simultaneously
Strong communications, public relations, and interpersonal skills to provide excellent customer service
Proven leadership and technical skills
Computer skills including proficiency in Word, Excel, PowerPoint, database management and report writing
Experience in team leadership and project management

Manager, Configuration Systems Qnxt Resume Examples & Samples

Manages a team of professional Configuration Analysts
Works with the business and project development teams to assess and recommend the appropriate configuration design, solutions and methodology for new and existing business
Develops standard operating procedures and guidelines for the Configuration team
Ensures service level agreements are met
Provides status reports and project updates to management and stakeholders

Manager, Cdra Systems Resume Examples & Samples

Understands the business issues and data challenges of Clinical Program Management and Operations (CPMO) organization
Administers complex, regulated systems and works with IT on their day-to-day support
Works with end users in understanding business needs, and designing creative solutions
Maintains a system log of incidents and reviews with IT and/or vendors on a regular basis
Partners with vendors in understanding future releases of software products
Represents business needs on behalf of the business function on complex IT projects
Contributes on complex high-impact projects with roles such as Technical/Information Architect, Business Analyst, Project Manager etc
Utilizes various tools and techniques in requirements gathering and scope definition
Establishes best practices in the support of systems, by producing work practices, operating manuals etc
Takes on multiple simple assignments and works independently, with minimal supervision on task implementation
Prioritizes and multitasks to ensure assigned tasks are completed on time
Ensures the standard and compliant support of systems in production
Partners with QA on ensuring that projects and systems meet the compliance requirements of regulated systems
Complies with all CDRA Systems SOPs in the support of CDRA systems
Ensures that appropriate disaster recovery solutions are tested and in place for regulated systems

Manager of Hosted Systems Resume Examples & Samples

Support our storage / backup modernization and consolidation with a goal to reduce cost and increase efficiency
Assist in facilitating discussions with customers around Operational Recovery and Disaster Recovery
Ensures availability and stability of systems leveraging our monitoring infrastructure
Manage, identify, and proactively anticipates systemic and technical issues
Assist customers with migrations to next generation backup solutions
Oversee that the service incidents and requests are being addressed and resolved in a timely manner. Primarily responsible for ensuring the established reliability and performance level standards set forth by IT Service Level Agreements for the server infrastructure. Monitor quality of service through data collection and analysis with the intent on quality assurance and improvement. Work with outside vendors to assure proper coverage of /compliance with technical support agreements
Oversee a maintenance schedule of applicable software and hardware upgrades that provide a server infrastructure that is secure and delivers reliability and performance level standards set forth by IT Service Level Agreements. This includes the management of server lifecycle, vendor support and procurement of replacement systems by working with vendors any required department or process to secure supplies and equipment necessary to operations
Develop and ensure appropriate utility operation and preventative maintenance programs are in place to maximize equipment reliability, minimize downtime and repair costs
Responsible for the security of the infrastructure through the management of security and intrusion prevention methodologies as outlined by IT Information Security policy
Oversee operation strategy, process and execution to deliver optimal performance and availability. Ensures that all systems, application and network connections are at 100% availability to the organization as needed
Responsible for management and execution of standard operating processes and the installation of IT Infrastructure
Plan, coordinate, and manage all activities and personnel. Manage assigned group of staff. Carryout management responsibilities within areas of responsibility in accordance with the organization's policies and applicable laws. Provide direction and support to staff to assure departmental effectiveness and efficiency
Responsibilities include interviewing, selecting, orienting and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; reviewing personnel actions of subordinates and addressing complaints and resolving problems
Define and implement policies, procedures, and best practices. Manage overall operational policies and procedures, process improvement initiatives and change control
Implement and manage metrics and operational performance reporting
Develop a highly accountable operation team
Under minimal direction, manage the resolution of any technical issues that may arise to an acceptable return to service by calling on all required internal and external resources in a timely manner while communicating to business owners and management in accordance with IT policy and procedure
Monitor projects to ensure completion on schedule and within budget
Interact with other managers on matters requiring coordination across organizational lines
Bachelor’s degree in Computer Science, Information Systems Management, or equivalent experience
7 Years minimum work experience in an Information Technology supporting multiple platforms
Demonstrated management skills and 2 years minimum in a successful supervisory role
Strong, hands-on operations background with a comprehensive understanding of all aspects of proactive monitoring and operations
Experience in infrastructure capacity planning based on key attributes Flexible, continuous learner, excellent communicator, works well in team environment, appreciates challenge, comfortable and effective working in new areas that require experimentation and rapid problem solving
Must possess sound judgment with the ability to work and make decisions in a fast-paced environment
Must be able to work autonomously and address issues that arise day-or-night
Experience facilitating meetings w/multiple customers and technical staff, including building consensus and mediating compromises when necessary
Ability to excel in idea generation, evaluation, and prioritization, customer and partner engagement, and cross-functional technical program management
Ability to work w/technical and non-technical resources to get things done
Strong, project management skills, time management, and problem solving skills
Ability to travel to off-site locations
An understanding of cloud solution approaches from a technical (infrastructure), service management, financial and sourcing perspective
An understanding of Cloud environment administration and hosted datacenter. Responsible for the customer facing production environment monitoring, performance, release/deployment, security, reliability, availability, capacity, latency, and other non-functional concerns
Strong foundation in Virtualization software like VMware, KVM and Service Management
Deep understanding of scaling out and horizontal scaling infrastructure architectures
Exposure to big data infrastructure like Hadoop, architecture and scaling those infrastructures
Excellent skills in building productive working relationships within internal IT functional areas and with internal customers of IT services
Demonstrated commitment to promoting a diverse, high performing organization and maintaining high standards for professional behavior and quality work products
Ability to provide innovative IT solutions within quality, cost and timing requirements of internal customers
Experience in fast turnaround IT solutions and deployments to meet changing business demands and enables pursuit of strategic business opportunities
Extensive experience operating effectively and collaboratively in large complex multi-unit organizations
Experience deploying IT solutions for a diverse array of industries including profit, not for profit and governmental industries
Experience solving complex and large-scale problems
Willingness to support delivering projects on time. Experience planning and breaking down a task into sub-tasks and estimating effort to perform the work

Manager, Fedfil Systems Resume Examples & Samples

Serves as liaison to internal customers across support, merchant and operating divisions
Maintains the Order Management System and PFL applications to allow the business partners to manage their business with regards to fulfillment logic, thresholds, and UPC management
Supports Order Management System business processes to maximize the value of the Order Management System through projects, enhancements and issue resolution
Supports Director with visibility to Order Management System performance and issues through periodic updates
Manages the Logistics and store fulfillment invoices through working with MST, Store Operations and MLO partners to enhance or correct as necessary
Researches issues and works with operations and systems groups to resolve
Order Management and Fulfillment business process and systems issues
Back-up for support changes and emergency requests during non-working hours through mobile messaging or laptop with follow up to Director as appropriate
Performs special projects as directed by the Director, OCSF
Manages a staff of two coordinators, based in Atlanta
Responsible for gaining a general understanding of retail online business in order to bring appropriate creativity and expertise to the position
Two (2) to Three (3) years related work experience and/or management experience preferred
Ability to read, write, and interpret instructional documents such as reports and procedure manuals
Must be able to work independently with minimal supervision, and work well within a group environment
Excellent organizational, prioritization, and time management skills
Must be an intermediate to expert with Excel. Knowledge of Office 365 Sharepoint (development knowledge/experience) preferred
Knowledge of the Macy’s Inc. D2C experience, systems and processes (selling channels – fulfillment/Fedfil – customer service) preferred
Knowledge of the Macy’s store/warehouse fulfillment environment and processes preferred

Group Manager Intermodal Systems Resume Examples & Samples

SDLC
SQL
Networking principles
Hardware knowledge
Communication Skills
Organizational Support

Manager, Systems Resume Examples & Samples

Collaborates with Vendors and Colleagues to facilitate adoption of systems and migration
Reviews work performed by analysts and provides support when required
Provides training and end user support as required and high level of customer service
Managing Cloud systems and integration during technical releases to ensure sound integration is maintained
Challenges existing business processes and finds improvements during the transition to system management
Delivers communications, training materials and modules to ensure adoption of systems
High level understanding of system functionality and integrations to help drive business processes
Responsible for owning root cause analysis when an issue arises
Work with finance on key process improvements and invoice reconciliations as required
End user support when technology defects are identified. Proceed to validate, build, test, deploy as required
Ability to coach, oversee and manage analysts
Creative, quality and results-driven
Comfortable with a broad range of tools and technologies
Strong understanding of purchasing process, operations and strategic sourcing process
Experience with Word, Excel and PowerPoint
Over a year of technical experience with SAP Fieldglass
Integration management to ensure end to end data flow is consistently working
Coordinate and manage technical teams to drive resolution for critical defects
A minimum of a Bachelor in Commerce (or equivalent),
3 years of relevant experience, preferably within the retail industry
Previous experience within sourcing and procurement technologies
Previous experience with SAP Fieldglass
Ability to implement changes

Manager, Systems Specialists Resume Examples & Samples

Lead a globally distributed staff focused on providing 24x7 operational support
Oversee a queue of cases and assign work to support teams to troubleshoot production issues
Rigorously monitor and maintain system health of enterprise integration systems to ensure data synchronization within defined SLA's and capacity for seasonal business events
Drive monitoring initiatives to promote visibility into Enterprise Integration environment and take proactive corrective action when potential issues are observed
Partner with Product Owners, Delivery Leads & Release Managers to deliver new functionality via releases on a 2 week cycle
Liaise between Business and IT Application Development teams to identify system issues or developed/configured processes, recommend solutions, plan resourcing and drive solutions to successful completion
Identify trends in the operating environments and work with development teams to prioritize enhancements that will continuously improve integration performance
Drive and participate in resource, capacity and event planning sessions to ensure that our people, process and systems are prepared for projects & initiatives
Ability to conduct sophisticated technical analysis, yet translate those results to easily digestible messages, communications, and presentations
Document support process, standard operational procedures, support reference manuals
2+ years managing technical teams
6+ years experience in supporting integration platforms based on Mulesoft ESB, Tibco or Jitterbit connecting various end systems including Salesforce, Oracle Financial applications R12 (GL, AR, etc.), Workday & Coupa
6+ years experience in Linux based systems
Practitioner level understanding of Software-as-a-Service (SaaS) model and concepts
Experience in ITIL/ITSM problem management & incident management processes
Experience partnering with Business and Product organisations
Ability to clearly articulate and present strategies, recommendations and results to senior management and team members across the globe; seasoned facilitator and leader
Bachelor of Science Degree in Computer Science or other related technical field
Advanced knowledge of the force.com platform
Ability to take ownership of projects and multi-task
Master's degree in relevant business or technical discipline

Manager, Philanthropic Systems Resume Examples & Samples

Bachelor’s degree in Business Management or related field or equivalent experience
5-7 years successful professional experience in a complex fundraising environment, including operational, financial, and strategic expertise
A significant track record of innovation and success in donor database/fundraising systems and implementation and/or management role
Professional experience in healthcare philanthropy
Experience with overseeing analytics, data warehouse, and enterprise reporting technologies such as SQL Server Reporting Services and Crystal Reports

Manager, Systems Resume Examples & Samples

Provide escalation point for all production outages including advanced knowledge support as well as managerial guidance
Key contributor to development of Service Level Agreements incorporating input from other functional leaders
Provide technical oversight to other departments shaping architecture design per project requirements, resource constraints, and system capabilities
Coordinate teams during system outages, critical projects, or other time-sensitive tasks
Diagnose system resource constraints; recommend configuration changes to overcome constraints
Collaborate with other departments on large scale projects; provide recommendations based on industry best-practices and team standards keeping long-term stability and budget in mind
Develop tactical and strategic goals keeping aligned to overall department and corporate direction
Maintain hardware-level stability and availability, including all break/fix issues, hardware replacement, vendor relations, hardware modifications, and hardware/server configurations
Schedules, communicates and manages change control in an enterprise supporting multiple hardware and software platforms
Attend team, management, and project meetings contributing knowledge and leadership within area of responsibility
Research new technologies and develop recommendations to senior management for consideration
Ability to interpret complex project requirements into usable system solutions
Demonstrated knowledge of enterprise storage architecture design and operations (EMC experience desired)
Demonstrated knowledge of hardware contract maintenance (including Sun and/or other hardware vendor processes)
Experience with sales or contract negotiations; experience with budget planning and controls
Advanced experience leading teams that support UNIX operating systems (Solaris 10 or higher required) in a production environment; experience with two or more operating systems desired
Demonstrated experience leading technology teams in a heterogeneous environment
Extensive experience managing small- to mid-sized technology projects
Able to communicate effectively at all levels, including direct customers (internal and external), management, and co-workers
Solid understanding of network design principles
10+ years of appropriate experience with two or more UNIX operating system variants (Redhat and Solaris required). Cross-functional experience with other non-UNIX technologies is highly desirable. A Bachelor Degree or higher in a related field preferred, but equivalent work experience will be accepted

Manager, Systems & Controls Resume Examples & Samples

Ensures that all projects and programs assigned are completed and meet requirements, with specific attention to systems specifications, program costs, resource utilization, and timeliness for completion
Directs and manages the activates of a systems engineering group or unit, enabling it to meet key performance goals and objectives. Effectively assigns work to subordinate staff and/or project mangers, providing for professional development in addition to maximum productivity
Develops personnel to include training and career development, manages the performance management process to include the development of team and individual goals, implementing employee development plans and coaching. Participates in, and/or manages, employee selection and hiring of personnel. Manages reward and discipline processes. May also select and manage Professional Services and outsourced staff
Supports business by managing business requirements analysis, system functionality design and verification, system capability, sizing, system enhancements/extensions development, and trouble shooting support
Prepare system development cost estimates, budgets, and schedules. Create and presents project proposals to management and business community
Ensures design, development life cycle, system test and validation process
Ensures safety standards are maintained in a safe and secure work environment; completes accident reports as required. Highlights safety issues as necessary

ePT Systems Group Manager Resume Examples & Samples

Manage and lead team of engineers to develop System requirements and LV/HV Architecture design for electrified vehicle applications
Plan and execute team deliverables to meet program timelines
Provide the necessary technical guidance and structure to ensure efficient team operation
Build effective team and have development plan for every team members
Maintain positive attitude and a safe work environment
Collaborate with internal and external customers to continually refine team outputs
Escalate issues that cannot be resolved to Senior Management
Coordinate System and Architecture development across NAFTA, APAC, EMEA, and LATAM regions
Bachelor of Science in Mechanical or Electrical Engineering, or related Engineering field from an ABET accredited university
Minimum of 10 years of experience in Systems and/or Product Engineering
Minimum of 5 years of electrification experience
Highly motivated/self-starter with strong leadership and problem solving skills
Experienced in managing and leading teams
Strong technical, verbal and written communication skills to lead and support management level presentations
Experience with working with multidisciplinary teams
Excellent computer skills (MS Word, Excel, PowerPoint, & Project)
Master of Science in Mechanical, Electrical, or Computer Engineering, or related Engineering field from an ABET accredited university
Previous background in diverse functional areas
Experience in variety of hybrid architectures
Experience in building and developing emerging teams

Future Power Systems & Markets Manager Resume Examples & Samples

Finalise use cases, market design, market rules and technical specification
Manage all data requirements/integration between DNO, TSO, wholesale market, balancing mechanism plus new market requirements
Coordinate internal resources and third parties/vendors to deliver the Local Energy Market Platform
Ensure all components of the LEM Platform portion of the project are delivered on-time, within scope and within budget
Successfully manage all relevant stakeholders
Manage third party contracts and vendor relationship in scope of the project
Measure project performance using appropriate tools and techniques in line with ERDF reporting requirements
Create and maintain comprehensive project documentation and reporting for auditing purpose
Ensure strategic alignment between the LEM platform and the wider DE&P technology Roadmap
Capture project lessons learnt and technical/market know how in order to feed into Centrica’s future capabilities and regulatory strategy
Minimal 5 years working experience in power electronics
Experiences in applying mathematical optimisation algorithms to solve problems in power industry, such as unit commitment or economic dispatch
Work experience and/or knowledge of Distributed Energy Resources such as battery energy storage, demand response, solar PV, wind, etc. This might include battery modelling, simulation and operations, solar PV forecasting, demand response and direct load control technologies and markets, grid integration of DER
Software engineering experience or experience participating in or managing software development or deployment projects: Familiarity with the software development lifecycle, software architecture, waterfall and agile methodologies, systems integration, quality assurance and testing, software system deployment and operational support
Experience from software development or system integration projects Managed projects of size between £1m - £5m
Experience in, smart grid, energy trading or industrial IoT advantageous

Manager, Systems Administrations Resume Examples & Samples

Bachelor’s degree in Computer Science or a related discipline
Minimum of 8+ years' experience in Mainframe operations and administration, telecommunications network installation, maintenance, or an equivalent combination of education and work experience
Extensive knowledge of operating environments; technologies span mainframe, midrange, desktop, server, network data, voice, messaging, web and database
Excellent communication, negotiation, presentation and consensus building skills required

Group Manager, Integrated Devices & Systems Resume Examples & Samples

Education: PhD in electrical engineering or related engineering or scientific discipline, or relevant experience, preferably with an inter-disciplinary focus
Demonstrated research expertise in renewable energy technologies, power systems, renewable systems integration, power electronics and controls
10 years experience managing complex projects, including experience in personnel management
Demonstrated ability to effectively manage, mentor, motivate, and lead staff
Ability to develop and maintain strong professional relationships across NREL, and stakeholders within DOE
Demonstrated expertise as a team player, with outstanding communication, organization, budgeting, negotiation, and facilitation skills
Uncompromised integrity in professional, scientific, business, and interpersonal interactions

Manager, TMF Systems Ops Resume Examples & Samples

Participates in and direct activities related to department staff operations such as interviewing and selection, professional development, training, performance management, and employee counseling and separations
Approves courses of action on salary administration, interviewing and selection, terminations, professional development, performance appraisals and employee counseling
Works with and advises staff on administrative policies and procedures, technical problems, priorities and methods
Manages periodic and ongoing compliance to quality and performance standards of direct reports
Ensures staff utilization meets department goal, reviews and approves timecards/expenses by established deadline and reviews and ensures staff training compliance
Leads/actively involved in department and business unit improvement initiatives, as applicable
Ensures successful delivery of the project level TMF Operations Key Performance Indicators for direct reports, as applicable
Manages logistics for the flexible workforce, as applicable
Coordinates with staffing vendor to manager temporary and flexible workforce, as applicable
Assigns resources to accommodate ongoing workflow, as applicable
Controls access to the Document Control Room according to applicable SOPs/WIs. Responsible for maintenance of the physical space in the Document Control work area, as applicable
Participates in audits/inspections and prepares for audits to ensure audit readiness for the TMF, as applicable
Designs and/or delivers TMF training in various formats via teleconference, video conference, and/or in person, as applicable
Liaises with INC Global Training and Learning Department to formalize trainings, as applicable
Provides regional study oversight based on business need, as applicable

Manager Brewery Systems Resume Examples & Samples

Responsible for managing IT capital and expense budget for brewery IT
Leads a team of 4 Manufacturing System Engineers to deliver and sustain manufacturing execution and automation systems for the brewery
Leads IT change management for brewery systems and ensures effectiveness of change control procedures
Supports brewery and corporate project deliver that impacts brewery IT
Develops and implements brewery IT systems strategy
Ensures effective management and resolution for problems and incidents
Supports brewery performance improvement efforts particularly in the areas of safety, energy and environmental initiatives
Leads team performance, talent, and career management and creates a culture of employee engagement
Leads IT security efforts at the brewery
Bachelor of Science degree in Computer Science or Computer, Chemical, Mechanical or Electrical Engineering
Minimum of 10 years of practical experience in leading manufacturing systems projects and teams, participating in the design activities associated with developing, designing and implementing manufacturing systems capital projects
Advanced abilities in design and implementation of complex manufacturing systems capital projects
Experience in leading change and managing projects from conception through implementation

Senior Manager of Systems Resume Examples & Samples

Lead and develop a team of Store Support Analysts, Systems Analyst and Support Engineers and create a high performing culture
Develop and manage strong relationships as well as work with business clients, internal IT and external vendors to define, design, develop and implement Retail Store solutions
Define business requirements, business processes improvements, issues and data challenges
Manage all aspects of assigned projects through effective team management as well as working independently
Define and implement change management, quality assurance and risk management to improve the store and customer experience
Work cross functionally with partners (IT, Human Resources, Finance, Marketing, Field Leadership, etc.) to work collaboratively through the life span of a project
Participate and lead the vendor selection process in partnership with cross-functional groups, stakeholders and executives
Directly contribute to the long-term strategy in responsible areas and ensure effective execution
Utilize available data and research to influence decision making and strategy
Plan, prepare, facilitate and document testing activities to ensure completeness and correctness of delivered solutions
Deliver concise, informative and well-organized presentations
Manage software upgrades to retail systems by creating test plans, test scripts, and testing results

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