Manager, Shared Services Resume Samples

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H Predovic

Haleigh

Predovic

983 Leonardo Trace

New York

+1 (555) 919 2043

983 Leonardo Trace

New York

Phone

p +1 (555) 919 2043

Experience Experience

Boston, MA

Manager, Shared Services

Boston, MA

Fritsch-Greenfelder

Boston, MA

Manager, Shared Services

Ensure security controls for digital assets by performing security risk assessment of J&J mobile and web applications
Oversee and guide a technical team in performing security risk assessments
Verifying digital assets are developed and managed according to the Information Asset Protection Policies (IAPP’s)
Replicate the actual techniques and tools used by malicious attackers in an effort to model potential external threats
Analyze test results, draw conclusions from results, and develop targeted exploit examples
Assess and correlate true business risk based on test results
Prepare reports for testing and test results. Present the results to application owners, developers, and Business Unit IT (BUIT)

Dallas, TX

Manager, Shared Services & Outsourcing

Dallas, TX

Johnston-Skiles

Dallas, TX

Manager, Shared Services & Outsourcing

Provide leadership in identifying, building, and growing MGS services and intellectual property
Perform detailed financial analyses and summarize results in support of insourcing, outsourcing, and transformation engagements
Advise KPMG clients through the global shared services and business process outsourcing (BPO) planning, deployment and management lifecycle
Establish and standardize internal advisory tools and delivery frameworks
Knowledge of service portfolio management and outsourcing supplier governance including procurement services, contract management, vendor management, supplier governance model design, and implementation or optimization
Function as a governance subject matter professional consulting with clients on governance best practices and guiding clients in the delivery of managed governance responsibilities
Working with web based software solutions as well as the Microsoft Office suite to perform detailed analysis and summarize results in support of managing in-sourced and outsourced services

present

Houston, TX

Senior Manager, Shared Services

Houston, TX

Will, Hagenes and Bernier

present

Houston, TX

Senior Manager, Shared Services

present

Operational performance will be measured through the use of metrics and key performance indicators (KPI’s)
Analyze and develop recommendations for the redesign of workflow to standardize the A/P and A/R processes across segments as much as possible
Direct line management of a small team, and oversight of outsourced support staff within the regions
Manage, coach and motivate FinOps staff in Miami
Direct line management of a small team, and oversight of outsourced support staff within the region
Ensure that all A/P and A/R activities in support of the segments are being completed in accordance with SLA’s and other performance goals
Support the Business Transformation project and all changes resulting from the ERP reimplementation

Education Education

Bachelor’s Degree in Business Administration

The University of Alabama

Bachelor’s Degree in Business Administration

Skills Skills

Lead customer facing treasury and accounts payable activities
Excellent oral and written communications skills to effectively interact with a wide variety of people
Proven ability to multi-task while meeting various deadlines
Identify opportunities for McKesson best practices and manage implementations of solutions for process improvements
Work closely with all McKesson Specialty Health accounting functions
Support of multiple internal and external customers
Lead ad hoc analysis
Team management and talent development
Building & Managing Organizational Talent – Attract, select and develop the highest caliber of talent available. Consistently places the right people in the right positions and assures they are successful in their roles
Lead approval and review of monthly reconciliations

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15 Manager, Shared Services resume templates

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Shared Services On-site Manager Resume Examples & Samples

Responsible for leading and organizing the shared services team to improve quality through standard work
You will supervise a team who may relocate in different location to provide various HR support on human resource related issues including but not limited to: PeopleSoft, Personnel Change Forms (PCF), Caterpillar Learning Management System (CLMS), employment verification, benefits, educational reimbursement, on boarding, separation, C&B and various HR processes
Maintain a broad knowledge of the area’s customer base and resolves customer issues quickly and efficiently
Work with the local HR Managers at their location to provide HR Operations Support
You will serve as a decision maker for area issue resolution, directing critical issues to the India HSD Country Manager
Responsible for developing and implementing strategic and tactical goals for the teams supervised to reach AP HR Operation team's strategy
Actively participate, as the process support expert to assist the Local HR team in efficiently and effectively executing their HR Process to support their business needs
Keep employees, managers, supervisors and leadership members advised on changes to the key HR Processes
Develop and maintain metrics for the teams to monitor and promote continuous improvements in efficiency and quality of customer service. (PQVC)
Monitor and develop action plans based on customer satisfaction survey results for the area. Oversees Office Area Certification and the division’s budget
Represent the AP HR Operations team in various meetings and presentations
Be accountable for HR Operations Execution Excellence for India by providing advice and support to offices/facilities
Support vendor management activities, customer service, and accountability by working with Process Owners on improving processes to avoid unnecessary customer support issues
Enable HR product/service enhancements through customer service data mining, providing Process Owners with metrics to help drive process changes and improve policy consistency
Establish and implement business plans, offer to sell, and service level agreements with business unit partners
Pro-actively identify and eliminate Safety risks, helping to build a zero injury culture
Assist in developing, implementing and maintaining standard work for the various processes they support
Work with employees on all payrolls
Responsible for implementation and execution of corporate initiatives and directives related to policies and practices for compensation and benefits, health & welfare, and employee services
Coach managers and supervisors in regards to performance management, employee development plans, disciplinary action and succession planning. Review promotions, job moves, relocations, disciplinary action and compensation awards
Min. College or University Degree
Min. 8 – 10 years of work experience and supervisory experience
Requires extensive knowledge and expertise of human resource related issues including an understanding of the human resource policies, procedures and regulations
The ability to maintain confidentiality and excellent interpersonal communication skills are required in order to deal with sensitive issues, develop others, or persuade others inside and outside the department to take specific actions
Computer Knowledge
Ability to work with all levels of employees
Ability to listen to others
Local labor law knowledge

Manager Global Shared Services Resume Examples & Samples

Manage all aspects of the Shared Services implementation globally including the following functions
Baccalaureate degree in Business Administration or equivalent is required
Minimum 7 years of project management experience demonstrating competency in managing resources to meet goals
Global Shared Services and/or global IT implementation experience highly desirable
Bi-lingual English/Spanish or English/French highly desirable
Working knowledge of the full Microsoft Office Suite as well as basic PC-desktop operating systems
Excellent analytical skills and ability to work in advanced Excel
Strong written and oral communications skills; comfortable presenting to an Executive Level audience
Excellent interpersonal, organizational, and negotiation skills
Ability to handle multiple and changing priorities while working in a matrix organization
Ability to initiate and foster open dialogue across GTS and Business organizations
Ability to coach, train and provide feedback to all levels of the organization

Manager of Shared Services Quality Resume Examples & Samples

Minimum
Exceptional
Self-motivated,
Identify
Bachelor’s degree is preferred in finance, economics, business or equivalent
Minimum of 10 years of total experience

Manager, Shared Services & Outsourcing Resume Examples & Samples

Advise KPMG clients through the global shared services and business process outsourcing (BPO) planning, deployment and management lifecycle
Establish and standardize internal advisory tools and delivery frameworks
Guide clients on alternative shared services delivery models including captive centers, joint ventures, spin-offs, and hybrid sourcing relationships
Five years of BPO and shared services experience including specific functional area knowledge in finance and accounting
Three years of experience with an advisory firm or service provider providing sourcing, such as outsourcing and shared services, with emphasis in global BPO
Bachelor’s degree in an appropriate field from an accredited college/university; MBA or advanced degree from an accredited college/university preferred
Exceptional communication and interpersonal skills, with a demonstrated ability to manage teams and complex work streams and gain the confidence and respect of senior level executives
Experience in account relationship growth and business development
Ability to travel up to eighty percent of the time

Manager, Shared Services & Outsourcing Resume Examples & Samples

Eight years of experience in BPO and shared services
Knowledge of service portfolio management and outsourcing supplier governance including procurement services, contract management, vendor management, supplier governance model design, and implementation or optimization
Exceptional communication and interpersonal skills, with a demonstrated ability to manage teams, complex work streams, and gain the confidence and respect of senior level executives

Manager, Shared Services Resume Examples & Samples

Ensure security controls for digital assets by performing security risk assessment of J&J mobile and web applications
Oversee and guide a technical team in performing security risk assessments
Verifying digital assets are developed and managed according to the Information Asset Protection Policies (IAPP’s)
Replicate the actual techniques and tools used by malicious attackers in an effort to model potential external threats
Analyze test results, draw conclusions from results, and develop targeted exploit examples
Assess and correlate true business risk based on test results
Prepare reports for testing and test results. Present the results to application owners, developers, and Business Unit IT (BUIT)
Consult with operations and software development teams to ensure potential weaknesses are addressed
Contribute to the research or development of tools to assist in the vulnerability discovery process
Collaborate with other teams within ISRM to improve the overall security of J&J applications and infrastructure
Remain current on security best practices and vulnerabilities
Collect and report key metrics for identified vulnerabilities in web and mobile applications. Make program recommendations based on metrics analysis
Partner with BUIT, Legal, Privacy, Trademark, and Sales & Marketing organizations on the development and maintenance of digital assets
Provide mentorship to less experienced Digital Asset Risk Management associates
A Bachelor's degree is required. Bachelor’s degree in Computer Science or technical related field is preferred
Minimum of 8 years of professional IT experience is required
Basic understanding of web application security testing or ethical hacking experience is required
Ability to write scripts in PHP, Perl, Linux/Unix Shell, PowerShell or other interpretative languages is required
CISSP, CEH, LPT, OSCP, GPEN or other industry security certification is preferred
Understanding of, and the ability to recognize, various types of application security vulnerabilities such as the OWASP Top 10 is required
Understanding of application security mechanisms such as authentication and authorization techniques, data validation, and the proper use of encryption is required
Familiarity with any of the common security testing and vulnerability assessment tools such as nmap, Veracode, Qualys, Wireshark, Nessus, NeXpose, BackTrack, Metasploit, AppScan, WebInspect, Burp Suite Professional, Acunetix, Arachni, w3af, NTOSpider is preferred
Intermediate knowledge of Drupal is preferred
Intermediate knowledge of Python, Java, JavaScript, SQL, HTML5, and CSS3 is preferred
Intermediate knowledge of Web Services technologies such as XML, JSON, SOAP, REST, and AJAX is preferred
Experience with Enterprise Java or .NET web application frameworks is preferred
Proven analytical and problem solving skills, as well as the desire to assist others in solving issues is required
Excellent interpersonal skills with a strong interest in the application security domain are required
Excellent communication and presentation skills and an ability to communicate threats and facilitate progress towards long-term goals are required.Information Security

Digital Shared Services Manager Resume Examples & Samples

Establishes departmental plans and tactics, and contributes to operational area's strategy formulation and execution for Enterprise CMS (Content Management System) utilizing Adobe AEM / TeamSite, Enterprise Cognitive Exploration utilizing IBM Watson Explorer and Digital Analytics utilizing Adobe Analytics and Webtrends
Manages a team of professional/technical employees typically performing similar or related roles or functions, Including contractors and “matrixed” employees
Responsible for management of day to day operations of a department or area
Assist business partner management with business cases to support investment initiatives
Capable of supporting new initiatives, based on mainframe and Web-enabled technologies, systems transition planning, and network and application integration activities
Encourages employee development by providing growth and learning opportunities
Works with marketing, clinicians and regional team members as appropriate
Oversee the application operation and support to ensure quality deliverables in a timely manner
Ensure and/or facilitate problem-solving sessions to perform root-cause analysis and the development of prevention plan to ensure robust operations performance
Involve in developing, modifying and executing application standards and conventions, which affects the maintenance and well being of the application operation
Establish operational objectives and assignments and delegate to team leads and technical/professional employees. Allocate resources and track results
Manage team leads, professional/technical employees, and contractors typically performing similar or related roles or functions. May also manage offshore resources and/or matrix employees
A minimum of 5 years IT System / Operations Management experience, especially system Support
Bachelor's degree in a relevant field or an additional 5 years of related experience
Strong skills and experience with CMS, AEM and Web Technologies
Working knowledge of Web technologies, CMS, Search and Analytics
Critical thinking, meeting facilitation, verbal and written communications, and interpersonal interaction skills are required
In-depth knowledge of the system development life cycle, change management, and application program development alternatives
Proficiency in customer and client relations including team focus, influence, partnership and collaboration
Knowledge and ability to manage issue analysis and problem resolutionExperienced in establishing staffing requirements, developing/maintaining relationships with vendors and assisting business partner management with business cases to support investment initiatives
The proven ability to manage development and support teams and manage staff that is geographically dispersed within the U.S

Manager, Shared Services & Outsourcing Resume Examples & Samples

Advise KPMG clients through the global shared services and business process outsourcing planning, deployment and management lifecycle
Five years of outsourcing or advisory and/or specific functional domain experience in information technology
Bachelor’s degree in an appropriate field from a accredited college/university
Experience in business process reengineering, business process outsourcing, financial analysis or data analysis
Ability to lead client and internal organizations through complex transformation analysis and implementation
Ability to work independently with strong interpersonal skills

Manager, Shared Services & Outsourcing Resume Examples & Samples

Develop forecasted financial baselines, business case decision models, customer financial models, and financial evaluation methodologies and tools
Perform detailed financial analyses and summarize results in support of insourcing, outsourcing, and transformation engagements
Provide advisory services to clients and KPMG project team members to help ensure that analysis and results support engagement decision making
Develop and manage customized project plans to help ensure that project timelines and deliverables are completed on time
Eight years of outsourcing experience with two years of experience within an advisory firm or outsourcing service provider with emphasis in global business process outsourcing
Bachelor’s degree in an appropriate field from an accredited college/university, MBA or an advanced degree from an accredited college/university preferred
Experience in business process reengineering, business process outsourcing, financial services analysis, or data analysis
Demonstrated ability to manage teams and complex work streams and gain the confidence and respect of senior level executives

Senior Manager, Shared Services Resume Examples & Samples

GL experience – Must have managed a team around ME Close activities and intercompany relationships
Treasury and A/P Experience – Must have managed treasury and A/P functions
Project/Process Management – Must have a demonstrated ability to lead projects or handle large, complex processes. Also must have a mindset that is oriented to constantly drive process improvement
Building & Managing Organizational Talent – Attract, select and develop the highest caliber of talent available. Consistently places the right people in the right positions and assures they are successful in their roles
Proven ability to multi-task while meeting various deadlines
Excellent oral and written communications skills to effectively interact with a wide variety of people
Experience in PeopleSoft beneficial
SAP experience helpful

Global Mobility Shared Services Manager Resume Examples & Samples

5 years of experience managing people in a global organisation including performance management and training and development of team members
Experience Managing people and processes
Proven record in process design and maintenance
Experience working in environment with cross-functional dependencies
Proven ability to work in a fast-paced environment with constant change
Experience in development and measurement of key performance indicators
Experience working in a diverse and multi-cultural environment
Excellent communication skills (written, verbal)
Proficiency & technical aptitude in utilizing MS office tools such as Word, Excel, and PowerPoint
Advanced level proficiency in Excel (e.g. pivot tables, vlookups, conditional statements, etc)
Prior experience in Global Mobility practices and Assignment management an asset
Prior experience managing vendor engagement and relationships an asset
Experience in using or managing data in HR Information Systems including workflow an asset
Six Sigma Certification or equivalent is an asset
Quality management systems / certification

IT Shared Services Manager Resume Examples & Samples

Experience in understanding and commenting on local regulations and hospitality standards
Significant related experience
Up to 20% travel
Extensive departmental management experience
Must support in diversity and multilingual environments

Manager, Shared Services & Outsourcing Resume Examples & Samples

Manage the Managed Governance Service (MGS) delivery team with daily responsibility for delivery of MGS consulting services to our clients
Consult with clients and KPMG project team members, gather and align requirements on how the work products should be customized to insure that analysis & results will support engagement decision making
Function as a solution architect in designing and crafting both process and high level technical solutions that will meet our MGS client’s needs
Function as a governance subject matter professional consulting with clients on governance best practices and guiding clients in the delivery of managed governance responsibilities
Provide leadership in identifying, building, and growing MGS services and intellectual property
Working with web based software solutions as well as the Microsoft Office suite to perform detailed analysis and summarize results in support of managing in-sourced and outsourced services
Five years of experience in delivery of outsourced services to clients with three years of experience managing people
Bachelor’s Degree from an accredited college/university with five years of outsourcing, consulting, and/or specific domain expertise
Experience with Vendor Management / Governance of outsourced services from a third party
Strong understanding of outsourcing concepts and contractual relationships (service level methodology, MSAs, Contract Schedules, Amendments, Pricing structures)
Related experience in business process reengineering, business process outsourcing, financial services/analysis, or data analysis

Global BO Shared Services Manager Resume Examples & Samples

Leading and motivating local Shared Service Invoicing and Customer Invoice Care team supporting the Global Operation
Inspiring high levels of employee engagement and retention
Delivering on Key Performance Indicators, including invoice timeliness and accuracy
Ensuring the financial integrity of all invoices processed through the Gurgaon team
Supporting team members in their professional development
Building and maintaining strong relationships across Egencia
Ensuring strict compliance to Egencia policies and processes
Building strong relationships
Inspiring engagement and performance
Understanding technology
Appreciating and respecting process
Strong experience in managing a team of people (20+)
Experience of managing within a back office/invoicing operations environment with good working knowledge of billing cycles & transactional and lodge card reconciliation
Experience of measuring and driving quality and performance
Confident using MS Office with particular ability to analyse data, recognize trends and provide feedback to global colleagues
Excellent written and verbal command of English language
Experience of working within the travel industry including knowledge is desired, but not a pre-requisite for this role

L&D Shared Services Manager Resume Examples & Samples

Supervise and lead the shared services team to provide admin and logistics support to the department, including company-wide initiatives, recruitment and rostering of resources
Review policies and streamline department’s processes including integration and management of resources, operations of learning centre, maintenance of learning management system to improve customer experience
Timely update of training guidelines and FAQ as well as conduct regular briefing updates to the team
Compile and Analyse training reports with local and regional counterparts, including compiling and analysis of regional reports for monthly, quarterly and annual reporting, as necessary or requested
Coordinate planning and execution of programme/event logistics with Learning Partners and Facilitators
Monitor and track programme evaluation feedback and data on learning programmes for programmes review and regular reporting purpose
Establish process and guidelines to monitor and track successful application of training grants and/or subsidies on any learning assistance programme including preparation and submission of training and assessment records to funding agencies
Monitor and track timely processing of payments and update expenditure and billing records in compliance with company’s policies
Track and maintain training database in the Learning Management System in a timely manner and compliance with applicable legal requirements
Maintain filing systems, brochures/catalogues, indent supplies, general upkeep of training equipment and day-to-day operations of learning centre
Degree qualification with at least 2 years of Human Resource administration experience in a supervisory role
Broad knowledge and experience in training and development functions
Ability to work independently and with teams in a fast-paced environment and across geographies
Ability to organise/support large scale events
Excellent computer skills, including Word, Excel and Powerpoint in Microsoft Windows Environment
Skills in database management and record keeping
Excellent interpersonal skills, good oral and written communication skills
Excellent planning, organizing and analytical skills

Senior Manager, Shared Services Resume Examples & Samples

Ensure that all A/P and A/R activities in support of the segments are being completed in accordance with SLA’s and other performance goals
Ensure escalation and timely resolution of non-routine situations
Manage, coach and motivate FinOps staff in Miami
Collaborate closely with the counterparts across the organization to ensure that processes are aligned and followed, learn from each other and jointly provide a seamless service to our business customers
Support the Business Transformation project and all changes resulting from the ERP reimplementation
Act as a key advisor and thinking partner to the VP Global Financial Operations related to FinOps and process standardization across all segments
Support the evolution towards a target operating model based on a shared services hub in San Jose, Costa Rica
Analyze and develop recommendations for the redesign of workflow to standardize the A/P and A/R processes across segments as much as possible
Daily review of productivity and accuracy metrics
Daily synchronization with business partners globally
Informal experience sharing with the Managers supervising A/P and A/R processing
Weekly updates to FinOps leadership on issues arising from daily operations
Regular updates of business customers as per instruction of FinOps leadership
Root cause analysis of problems in A/P and A/R processing
Process improvement proposals as appropriate

Manager, Shared Services & Outsourcing Resume Examples & Samples

Guide clients on alternative shared services delivery models including captive centers, joint ventures, spin-offs ,and hybrid sourcing relationships
Five years of BPO and shared services experience including specific functional area experience in information technology as well as three years of experience with an advisory firm or service provider providing sourcing, such as outsourcing and shared services, with emphasis in global BPO
Exceptional communication and interpersonal skills with a demonstrated ability to manage teams and complex work streams and gain the confidence and respect of senior level executives

Manager Shared Services Management Resume Examples & Samples

Candidate must possess at least a Bachelor's Degree,
Min S1 in Business Management, Sciences, or Engineering from Top Tier School in Indonesia or overseas
Possessing related Master's degree or MBA is an advantage
Minimum 3 years of experience in related fields preferably in Third Party/Vendor Management/Operations in FMCG, Utilities, or Transportations
Good balance in Strategy, Execution and Communication skill
Strong leadership, management and organisational skills

Senior Manager, Shared Services Resume Examples & Samples

Direct line management of a small team, and oversight of outsourced support staff within the region
Building a larger team, to support our expansion across Europe and Israel, through hiring, coaching and developing staff, using achievable actions plans
Direct interface with our member community through the billing process
Managing all key control and compliance activities for Shared Services
Establishing and fine tuning polices and best practice processes to ensure the financial integrity of Shared Services across the region. Understanding all key controls for these activities and building a team to support control and compliance for financial transaction management
Being the Accounting and Finance expert for all Shared Services in this region
Staff performance will be measured through a robust talent development plan that will include monthly, quarterly, and annual performance appraisals that are actionable and can be monitored
Operational performance will be measured through the use of metrics and key performance indicators (KPI’s)
Data analytics will also be need to be enhanced as a toll to monitor operational efficiencies
Degree in Accounting or Finance is required
5+ years of management experience in a Financial Services, Financial Operations or Accounting role
Experience working directly with customers in a hands on way
Proven experience of growing a team and / or processes across regions
Natural leader who is able to make informed and quick decisions within an environment that is constantly evolving
Ability to effectively interact with Accounting and Senior Executives
Exceptional influencing and problem solving skills
Flexible working in a fast paced environment, and ability to travel if required

Senior Manager, Shared Services Resume Examples & Samples

Direct line management of a small team, and oversight of outsourced support staff within the regions
Building a larger team, to support our expansion across LatAm, through hiring, coaching and developing staff, using achievable actions plans
Establishing and fine tuning polices and best practice processes to ensure the financial integrity of Shared Services across LatAm. Understanding all key controls for these activities and building a team to support control and compliance for financial transaction management
Fluency in English and Spanish. Portuguese a plus

Manager, Shared Services & Outsourcing Resume Examples & Samples

Advise KPMG clients through the global shared services and business process outsourcing (BPO) planning, deployment, and management lifecycle
Five years of experience in BPO and/or shared services as well as three years of experience with an advisory firm or service provider providing sourcing, such as outsourcing and shared services, with emphasis in global BPO
Knowledge of finance and accounting, procurement, human resources, and information technology outsourcing industry and suppliers
Demonstrated knowledge base in business operations, systems evaluation, and enterprise architecture and supplier governance

Manager, Shared Services Resume Examples & Samples

Provide leadership, management and development of team members to drive and deploy Shared Services best practices
Develop and retain staff by recruiting, selecting, orienting, and training employees
Analyze and evaluate business processes and recommend actions to streamline processes, improve operational efficiencies, and identify opportunities for cost optimization
Partner with various functions across the organization including Procurement, Treasury, FP&A, Sales and Operations to ensure compliance and success of the Shared Services function; seen as a subject matter expert and a trusted advisor
Embrace a continuous improvement mindset to ensure that the team, tools, and processes are supporting and enabling Catalina’s growth
Drive adherence to and compliance with Catalina’s internal controls and accounting policies
Provides strategic direction in the selection of new systems and ensures system upgrades and implementation tasks are on-track and on-time to achieve milestones for current systems
Responsible for process documentation and insuring that appropriate cross training and business continuity plans are included
Provides insight and drive strategy for collection efforts
Responsible for accurate weekly cash flow forecast
Drive compliance with respect to federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislations; enforcing adherence to requirements; filing financial reports; advising management on needed actions
Assists Senior Director of Shared Services with projects and other duties as requested
Workday Financials experience is desirable

Manager, Shared Services Resume Examples & Samples

Establish and maintain operational procedures and controls; ensure compliance with US GAAP, SOX, and other laws and regulations
This position entails formal, direct supervisory responsibility over supervisor, lead and staff accountants
Manage and coordinate day-to-day transactional operations, reconciliations and reporting. Areas of function may include Billing, Funding, Accounts Payables, Accounts Receivables, Collections, Cash Applications, Escheatment, Cash Accounting, and others
Champion process improvement and maintain sufficient process documentation
Provide support for SOX and financial audits
Lead accounting related projects. Collaborate with cross-functional teams both inside and outside of the finance organization. Proactively identify issues and resolves. Where appropriate, escalate in a timely manner
Ensure compliance with all control objectives and corporate policies related to general accounting systems and activities. This includes adherence to Company standards and proper accounting practices and controls, developing and maintaining financial and operational metrics, analytical reviews, variance explanations and issue resolutions
Initiate human resource planning, selection and resource allocation activities that support the accounting team's productivity and effectiveness. This includes responsibility for implementing and carrying out personnel activities of the team such as hiring, training, evaluating, rewarding, motiivating, and performance management

Senior Manager PP Shared Services Resume Examples & Samples

Assist in driving the design and implementation of the Americas Financial Shared Services roadmap for P2P to achieve operational excellence and drive continuous improvement for the in-scope business processes
Assist in the evaluation and selection of a Global, P2P solution set
Drive sustainable process improvement and Lean initiatives within the P2P processes to ensure an efficient, effective and comprehensive service delivery model
Manage, develop, and inspire a team of approximately 10 direct and indirect reports in the achievement of business objectives
Lead the migration and integration of non-participating business units not currently supported by the financial shared services platform
Drive a customer service culture, sustaining and improving on key performance metrics that measure the effectiveness and service levels of the Shared Services function
Continuously work with the controllership and internal audit functions to ensure process documentation and internal controls over financial reporting are Sox 404 and COSO 2013 compliant
Develop and grow strong cross-functional relationships to ensure the achievement of department and business objectives through collaboration and communication
Determine, agree and improve contractual requirements/Service Level Agreements (SLA) with Shared Services customers in order to meet service specifications and deliver against business objectives
Recruit, motivate and develop talent in the organization with the focus of building a stronger team
BS in accounting or finance is highly recommended, MBA preferred
10-15 years of management and leadership experience, including several years in a financial shared services leadership role
Ability to work well with people with varying technical abilities
Bachelor’s degree in business, accounting or related discipline
MBA, CPA or advanced degree preferred
Strong systems acumen with QAD (MFG PRO) or other large ERP system, analysis capabilities, and other system / tool enablers
Breadth of understanding of Finance & Accounting, Operations/Customer Service --- understanding of shared services within the context of the broader business enterprise
Experience in leading process excellence and performance improvement
Demonstrated track record of successfully leading large transformational implementations
Strong customer service orientation with excellent oral and written communication skills, including the ability to communicate technical or financial information to a non-technical audience
Experience in managing multi-functional, AP global or regional shared services operations
Experience with public company compliance requirements preferred including process owner responsibilities for policy and procedures and internal SOX controls over financial reporting in a financial shared services environment
50% or more
Work in office environment
As required by the Americans Disabilities Act (ADA)

NA Shared Services Manager Resume Examples & Samples

CPA and/or MBA a plus
At least 7 years of progressive experience with at least 5 years dealing with processes and data related to transactional processing in the area of Order-To-Cash. One or more years of leadership experience included
Must have large ERP AP system experience. SAP experience preferred
Strong interpersonal, communication and presentation skills for interacting with individual team contributors, business partners, and senior management
Experienced with working with Generally Accepted Accounting Principles (GAAP) and accounting software

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