Manager, Processing Resume Samples

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G Kilback

Gabriel

Kilback

67892 Sierra Wall

San Francisco

+1 (555) 234 0118

67892 Sierra Wall

San Francisco

Phone

p +1 (555) 234 0118

Experience Experience

Chicago, IL

Manager, Image Processing

Chicago, IL

Tromp-Roberts

Chicago, IL

Manager, Image Processing

Monitor and manage quality of group’s work output. Ensure work is not interrupted due to planned resource gaps (e.g. vacations) or other reasons
Develop and improve departmental and divisional policies and procedures to improve efficiency and to add capabilities
Provide primary Project Management interface (resource allocation, schedule development, resource conflicts)
Create and maintain development path for direct reports
Practice continuous improvement as it relates to completing work efficiently and effectively
Time and priority management to ensure management responsibilities are met
Performs other related duties as assigned by supervisor

Los Angeles, CA

General Manager Processing

Los Angeles, CA

Rolfson and Sons

Los Angeles, CA

General Manager Processing

Meet or exceed performance goals established for your locations
Maintenance and equipment efficiency management
Provide excellent customer service
Develop strategic and tactical plans to grow and support the branch’s product offering
Develop and maintain relationships with inter-branch and major accounts
Ensure the productive use of resources and implement continuous productivity improvements
Logistics and delivery management

present

Houston, TX

Manager of Continuous Processing

Houston, TX

Koss LLC

present

Houston, TX

Manager of Continuous Processing

present

Works closely with all departments to ensure projects are completed efficiently, on time and within budget
Responsible for establishing the CP function which supports and enhances the API manufacturing capabilities of the business and the wider division
Implements, applies and places emphasis on EH&S concepts with department specific responsibilities
Implements and applies cGMP concepts in association with department specific responsibilities
Develops project scope and objectives based on the portfolio and corporate initiatives
Manages compliance with state and federal regulations, including but not limited to EPA, DEP, and OSHA, etc
Manages compliance with state and federal regulations, including but not limited to GMP, DEA, and FDA

Education Education

Bachelor’s Degree in Business

University of Pittsburgh

Bachelor’s Degree in Business

Skills Skills

Ability to quickly learn the knowledge of a distinct skill or function and understanding of the organization and work environment
Strong technical skills, including knowledge of Word, Excel, Power Point, Project and Visio is
Strong written, verbal and presentation communication skills
Ability to work in a fast paced environment and meet deadlines
Excellent comprehension skills problem analysis and resolution
Fiserv Account Processing and / or Fiserv solution knowledge
Strong change management and change leadership
Attention to detail
A desire to drive change in a challenging, dynamic, and evolving business environment
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Manager, Securities Processing Resume Examples & Samples

Responsible for assessing Operational Risk and manage process changes to mitigate. Implement tools / plans with the Team to manage such process changes
Support Division Manager in ensuring Operational excellence in all areas of Processing / Exception Management and facilitate seamless implementation of departmental infrastructure changes
Represent the division interacting with Global Clients during the Sales / ongoing Client support provided by the various Relationship Management Teams
Operates independently; has in-depth knowledge of business unit / function
Conducts preliminary analysis
Responsible for direct interaction with different committees and/or management
Strategic in developing, implementing and administering programs within functional areas
Conducts performance management and career development processes, provides input for staffing and disciplinary actions and provides hands-on training to staff

Manager Trade Processing Centre Resume Examples & Samples

Verify and authorize trade instruments with higher limits
Lead compliance of all trade finance instrument transactions
Lead a division (i.e. Import, Export, Standby, Collection) of the Trade Processing Centre (TPC) in the delivery of outstanding client experience
Act as back-up for other managers within the TPC as required
Provide strong team leadership to motivate and develop individual and team performance
Must have a thorough and complete knowledge of the Uniform Customs and Practice for Documentary Credits, International Standby Practice, Uniform Rules for Collection, the Bills of Exchange Act, world shipping practices, International Law and customers relating to Letters of Credit and Canadian / Foreign customs and statutory requirements, SWIFT procedures and any other applicable trade finance rules and regulations
Good level of competence and awareness in global trade related matters
Reviewing accuracy and completeness of all details of trade transactions

Manager, Securities Processing Resume Examples & Samples

In-depth Securities Operations/Industry knowledge
Excellent client servicing skills are a must
Excellent oral and written communication skills are required
Ability to build quality working relationships
Demonstrates a sense of urgency
Ability to juggle multiple tasks and prioritize effectively

Manager, Adjustments Processing Resume Examples & Samples

This role will lead teams that are responsible for the investigation and resolution of client and general ledger adjustments resulting from image capture processing, including
Investigating root cause of adjustments and identifying the appropriate resolving actions
Identifying and escalating repeated errors to point of negotiation to ensure future risk and negative client experiences are mitigated
Complete resolving actions and engage service partners as needed to conclude
Ensure any items intended for clearing and settlement to other Financial Institutions are processed in a timely manner, minimizing financial risk
Responsible for the delivery of high quality service to clients and service partners, including high levels of accuracy and adherence to agreed upon service levels and timeframes
Provides leadership to team in providing guidance and coaching for the resolution of complex issues
Ensure full compliance to all controls, both regulatory and internal, including RBC policies and processes and the Canadian Payments Association (CPA) clearing rules
Reinforces a continuous improvement mindset in the team by proactively identifying and recommending solutions to recurring errors, service gaps and process efficiency and effectiveness enhancements
Exercises due diligence in following operational risk policies, procedures, standards and guidelines
Ensures appropriate staff succession planning and resource allocation is in place to provide undisrupted service to internal and external partners

Manager, Securities Processing Resume Examples & Samples

Ensures Operational excellence in all areas of Processing
Support more junior level managers to facilitate seamless implementation of departmental infrastructure changes
Seasoned multi-disciplinary expert with extensive technical and / or business knowledge and functional expertise

Manager Dividends Income Processing Resume Examples & Samples

Manage a team that handles complex processes for North American and Foreign entitlements and provides courteous, efficient and professional service by meeting/exceeding Securities Operations Service Standards
Ensure that daily work is completed on schedule and provide back-up support to Assistant Manager and clerical staff during when required
Effectively manage and develop staff via objective setting, training, maintenance of the Performance Management Program and administering Performance Improvements Procedures as required
Ensure a streamlined and cost-effective operation with manageable risks, is in place by recommending/managing changes to systems, processes, procedures and policies
Maintain a good working relationship, with depositories BNP, CITI, Clearstream, Euroclear, CDS, and DTC) brokers, other financial institutions, and internal business partners
Regular review, update on processes and procedures
Previous supervisory/manager experience a must
A good understanding of securities of industry functions related to Income Processing
Good knowledge of Security Operations and Income Processing procedures especially those that relate to the processing of cash dividends, interest payments, claims processing, reorg transactions , tax related documents as well as those of the departments that relate to the dividends area - Clearing, Reconciliations, Reorg, and traders
Excellent interpersonal and written/verbal communication skills with the ability to effectively lead a team
Good time management and organization skills in order to effectively manage several priorities simultaneously

Manager, Check Processing Resume Examples & Samples

Product and Process Management
Risk and Control
Managerial Leadership Provide day-to-day management and direction to a team of employees by setting the context and direction, defining accountabilities, tasks and assignments, and establishing boundaries for decision-making and approvals. Establish and maintain managerial practices (e.g., creating a collaborative environment) that build a high performance work environment within the team. Provide performance feedback and coaching, and make recomm
Solid knowledge and understanding of the business unit’s key products and services, processes and controls
Good planning skills (contributes to financial, resource, tactical planning)

Manager, Transaction Processing Resume Examples & Samples

Plans, organizes, directs, and controls transaction processing operations
Analyzes workflow and assignments to ensure operations run efficiently
Meets with customers to determine needs, solicit feedback on service levels and implement solutions to address issues

ETF Sec Processing Senior Manager Resume Examples & Samples

Manage the flow of day-to-day ETF operations
Drive the ongoing development and management of the ETF Investor Service platform
Provide oversight and direction to the ETF operations team in accordance with Citi’s policies and procedures
Cross-train ETF operations staff to understand the full life cycle of an ETF which includes global custody, fund accounting, and creation/redemption order taking
Participation in external industry events and committees
Perform quality controls and monitor key performance indicators
Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
Design or improve operational systems, processes, and best practices to ensure organizational well-being. Create reports to update management on the team’s progress
Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning
Prior ETF operations and investor service operational/client delivery experience
Candidate needs to demonstrate independence, proven results and strong understanding of ETF Life of Trade data flow, including interaction with third parties
Bachelor’s degree, Masters preferred
5-10 years of ETF operations experience required
Detailed knowledge of ETF fund accounting, global custody, settlements, fund administration, and transfer agency functions
Ability to perform under high pressure situations in a professional manner
Proven reconciliation and problem solving skills
Leadership and organizational skills
Ability to communicate effectively with clients and senior management
Working knowledge of Microsoft Office suite (Word, Excel, PowerPoint)
Must have flexibility to be available outside traditional North American working hours to accommodate European and Asian colleagues

Manager Sterile Processing CMC Main Resume Examples & Samples

Develops, implements, and monitors a quality improvement program for SPD
Establishes systems and procedures to promote utilization of supplies and staff
Participates with materials management in contract negotiations regarding supplies and services utilized in SPD
Coordinates and conducts staff meetings
Monitors financial budget and administers operating and capital budgets and performs financial analysis of systems

Manager Sterile Processing Resume Examples & Samples

Supervises SPD technicians and SPD staff to achieve established operational performance and quality goals. Manages all: collection, decontamination, assembly, sterilization, high-level disinfection, distribution and inventory management
Maintains continued education and proficiency in the field of Sterile Processing operations and equipment through education, literature and seminars. Serves as a technical expert regarding product reprocessing, decontamination, and sterilization for the facility. Demonstrates correct department processes and procedures to staff
Ensures optimal sterile processing performance; through quality control and quality assurance of all Sterile Processing activities and equipment. Monitors and reports equipment operational status. Recommends equipment changes, upgrades and additions to meet manufacturer's instructions for use (IFU) for all items processed
Assures departmental standards of operation and policies are in compliance with regulatory and professional agencies, including but not limited to CMS, TJC, AAMI,AORN, APIC
Facilitates the recruitment and selection of department staff. Provides staff with ongoing feedback and documents appropriately including performance evaluations
Develops a comprehensive departmental orientation for new staff. Routinely coordinates training and competency validation for all. Ensures staff work is performed within prescribed technical and safety standards. Provides or coordinates instructions and in-service on new products, procedures and equipment to identify and prevent resource loss and maintains patient and staff safety. Ensures staff attend technical and mandatory training/education
Schedules staff and work to ensure cases have instruments and equipment when needed. Monitors and adheres to labor and expense budgets. Maintains reports in appropriate cycles for department performance and staff attendance. Develops and submits department budget to the Director of Perioperative Services. Responsible for maintaining fiscally responsible practices and meets budget
In collaboration with Facilities Maintenance Department, establishes a preventive maintenance program for Sterile Processing equipment. Maintains adequate inventory of equipment to meet Medical Center requirements
Provides on going and effective communication with physicians, hospital/clinic department management, staff and vendor representatives
Represents department/Surgical Services by attending appropriate department, facility and regional meetings
Minimum three (3) years of experience in an acute or ambulatory-care sterile processing department
Minimum one (1) year of supervisory experience
Minimum one (1) year of experience in preparing for local, state and/or federal survey and/or The Joint Commission
Five (5) years of experience in an acute-care sterile processing department
Three (3) years of progressive supervisory experience
One (1) year of supervisory experience in a union environment
Certification in Leadership Certification (CHL)
Certified Instrument Specialist (CIS)

Manager of Central Sterile Processing Resume Examples & Samples

Five years of Management experience
Bachelor’s degree required or within 1 year of hire into position. Master’s degree preferred
Demonstrates knowledge of financial implications of materials, equipment, and human resources
Certification in Surgical Services Specialty
Demonstrates proficient knowledge of sterile processing and current practice, AORN standards for sterile processing, AMII sterilization guidelines, JCAHO and OSHA compliance

Senior Manager, Case Processing Oversight Resume Examples & Samples

Executes and monitors compliance through various monitoring reports and other oversight activities and ensures the implementation of effective Corrective and Preventative Action plans,
Acts as subject matter expert on operations and oversight of AE case processing partners during audits/inspections as necessary
Works with the Case Processing Oversight Associate Director to develop / review governing documents, such as SOPs, Safety Management Plans, and Safety Data Exchange Agreements, as necessary
Support the following partner / vendor oversight activities in relation to Case Processing
6+ years in drug safety/Pharmacovigilance in pharmaceutical industry setting or the equivalent
Experience with interacting with third parties (e.g., contract service providers) preferred
Knowledgeable in Pharmacovigilance and GCP legislation required
Direct experience in GXP compliant quality systems preferred

Manager Sterile Processing Resume Examples & Samples

Supervises a 24 hour, seven days a week operation, ensuring the sterile processing staff provides quality service and clients receive the appropriate products on a timely basis
Instructs staff in the use of sterilizing equipment, setting standards for treatment trays, and maintaining the equipment
Analyzes physician, nursing, other healthcare staff product or service requests
Studies new products, equipment, techniques, and service, making recommendations to enhance products and services
Resolves human resource, employee, management, department, safety programs, and risk management issues
Ensures a high level of user satisfaction
Maintains required regulatory records and reports

Manager of Subcontract Invoice & Transaction Processing Resume Examples & Samples

Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as accounting, business administration, finance, or related; OR appropriate combination of education and experience
Excellent computer skills including proficiency in the use of spreadsheet, database and word processing software
M.B.A or CPA-Certified Public Accountant

Manager, Case Processing Resume Examples & Samples

Is accountable for decision-making relating to processes and product-specific requirements relevant to assigned team/therapeutic area
Serves as an influential change agent within GMSO when changes are implemented
Directly responsible for the daily activities of a team of staff within Case Processing, Global Medical Safety Operations (GMSO)
Manages teams/personnel in daily activities relating to case processing activities - overseeing performance management, staff development plans and execution of those plans
Participates in recruitment of staff
Identifies resource needs and allocations to ensure appropriate functioning of team
Evaluates and identifies staff training needs to ensure all personnel trained within team, and is responsible for oversight of training compliance of direct reports
Expertise in operations activities including case processing (or other functional expertise)
Contributes to development of processes and project deliverables as identified
Collaborates with internal GMSO personnel to develop unified consistent processes
Collaborates with other J&J departments to clarify procedures
Participates in or leads local and international multidisciplinary functional teams
Supports Director/Sr. Director in internal audits and external inspections
Maintains compliance with company guidelines and HR policies
RN or BS degree in health related field, PhD/PharmD or other related scientific degree/qualification. For nurses and pharmacists, certification/license is required (e.g. RN, RPh,PharmD)
A minimum of 5 years relevant experience is required
Previous industry and/or clinical experience with a focus on safety related areas, including individual and/or aggregate reports is required
Extensive knowledge and experience with safety reporting and regulatory compliance, and experience of international safety reporting/regulations is required
Experience in high volume work environment preferred
Previous experience in a relevant leadership role is required
Ability to evaluate processes and procedures against outcomes to identify methods to improve efficiency, accuracy and compliance is required
Ability to organize training activities and train personnel on safety topics
Familiarity with safety systems is required
Knowledge or experience with Excel, PowerPoint, Visio preferred.Drug & Product Safety Operations

Manager Central Sterile Processing Resume Examples & Samples

Leads in planning, directing, and implementing programs related to services line
Functions as manager and subject matter expert related to standards of practice for sterile processing with oversight for all areas where decontamination of instrumentation, reprocessing, and sterilization of surgical instrumentation and other items used in surgery/procedural areas occurs
Manages competently and cooperatively with other leaders and staff to promote and ensure effect and timely turnover and support of all needed items and effectively manages to achieve targets and department and organizational strategic goals
Supports the HCA Code of Conduct. Demonstrates behaviors consistent with organization mission and goals
Demonstrates and promotes Plaza Medical Center of Fort Worth’s customer service philosophies
Assures quality of care through compliance with departmental policies, hospital and external regulatory agency guidelines
Functions effectively as an interdisciplinary team member
Demonstrates desirable work habits and promotes personal growth and professionalism in the work environment
Accepts responsibility for assurance that quality patient care is provided consistently according to hospital and departmental standards and policies/procedures
Accepts accountability and responsibility for achievement of operational and capital budget goals
Shares 24-hour accountability and responsibility with the department director for the effective and efficient operation of their assigned nursing department
Maintains clinical management competency and professional growth
Assures competencies of all staff
Arranges for staff education and training, holds routine staff meetings
Completes staff performance evaluations in a timely manner
Promotes employee engagement and stellar customer services throughout department
Previous personnel management experience required
Experience as an OR scrub/circulator preferred
Thorough knowledge of processes, supplies, and equipment used in the field of sterile processing, instrument storage and care, and maintenance procedures required
Must be able to deal effectively with vendors and purchasing procedures
Computer software knowledge preferred in Microsoft Office and instrument tracking systems

Manager, Sterile Processing Resume Examples & Samples

Supervises and coordinates all medical center and ambulatory sterile processing activities which includes decontamination sterilization, and the preparation of all medical equipment, surgical instrumentation, and operating room case carts
Oversees work activities to ensure staff are following established federal, state, and local requirements and department policies and procedures
Establishes standards of work performance
Develops and maintains the payroll, non-payroll, and capital budgets
Monitors the departments' quality assurance, safety, environmental and infection control programs
Oversees and ensures consistency sterilization procedures, policies, and products across the medical center
Supervises the daily unit operation
Minimum three (3) years of experience in sterile processing, supply distribution, and inventory control required
Operating room experience preferred
Bachelor's degree in business preferred
Must have Sterile Processing Certification or equivalent

Manager of Continuous Processing Resume Examples & Samples

Responsible for establishing the CP function which supports and enhances the API manufacturing capabilities of the business and the wider division
Conducts evaluations of new internal and external project opportunities that could utilize CP with input from other relevant parties, subject to final approval by Director of R&D and Manufacturing and/or Director of Business Development
Coordinate CP assessment activities with other JM businesses, including site visits during project execution and equipment implementation
Liaise with technical and business representatives from the wider division, advising and supporting the implementation of equipment for pilot and production scale manufacturing
Maintains up to date awareness of the latest developments in CP and allied areas through literature review, conferences, vendor discussions and related activities
Development and hands-on execution of continuous processes to chemical intermediates and APIs. Design and carry out complex research projects so that definitive scientific conclusions are reached. Seek out and test valid explanations for all results
Builds capabilities in and integration of PAT, process and reaction modeling, scale up calculations, milling, Quality by Design (QbD) and other related activities
Develops project scope and objectives based on the portfolio and corporate initiatives
Responsible for scheduling assigned projects and resources within the group as applicable to meet the agreed upon project objectives and financial obligations
Works closely with all departments to ensure projects are completed efficiently, on time and within budget
Provide leadership for employee relations through effective communication, coaching, training, and development, and ensures staff acts in accordance with Johnson Matthey policies and practices with respect to GMP, environmental, health, and safety (EH&S) and other related regulatory requirements
Provide strategy and direction for the CP function, matching technologies with commercial opportunities
Drive innovation, identifying and evaluating new technology opportunities and building a business case to support investment
Supports business development activities in coordination with Director, Business Development (or designate), visiting clients, participating in calls and promoting JMPS’ capabilities in CP and allied technologies
Manages staff in full compliance with cGMP requirements
Responsible for departmental audit readiness and for participating in quality audits with FDA and customers
Ensures staff acts in accordance with Johnson Matthey quality policies and practices with respect to cGMP and other related requirements
Manages compliance with state and federal regulations, including but not limited to GMP, DEA, and FDA
Implements and applies cGMP concepts in association with department specific responsibilities
Demonstrates technical expertise and self-assuredness in applying cGMP standards
Manages staff in full compliance with all appropriate EH&S policies and procedures
Ensures staff acts in accordance with EH&S policies, practices and procedures. Addresses staff issues accordingly if there are EH&S violations
Actively participates in root cause investigations on near misses and all incidents. Once identified, ensures corrective actions take place and compliance with Company policies and procedures, and all state and federal regulations occurs within the responsible department
Demonstrated technical and procedural expertise and self-assuredness in applying EH&S policies and procedures
Support the Company’s commitment for environmental health & safety by applying ISO 14001 and Sustainability 2017 principals into daily activities
BS in Chemistry, Chemical Engineering or equivalent with a minimum of 11 years related experience in a pharmaceutical industry; MS in Chemistry, Chemical Engineering or equivalent with a minimum of 9 years related experience in a pharmaceutical industry; PhD in Chemistry, Chemical Engineering or equivalent with a minimum of 6 years related experience in a pharmaceutical industry
Minimum of 3 years of technical experience and understanding of Continuous Processing
Ability to lead projects and provide direction to various levels of BS Chemist and PhD Scientist
Experience in team leadership and performance management preferred
Knowledge of analytical techniques
Deep understanding of continuous processing and its application in API manufacturing
Ability to read, analyze, and interpret English-language chemical periodicals, scientific journals, and regulatory documents
Ability to write clear and concise technical reports, business correspondence and procedure manuals
Demonstrate ability to exercise good judgment and make decisions quickly
Extensive knowledge of Microsoft Office and statistical software
Ability to define problems, collect data, recognize patterns, and draw valid conclusions and deal with both abstract and concrete variables
Ability to plan, organize, and oversee multiple independent research programs
Ability to successfully work with interdepartmental teams
Experienced in communicating effectively to management
Strong knowledge of MS Project. Experience in establishing integrated plans with resource and task constraints
Appreciation and knowledge of chemical engineering principles and how to apply them to process scale up
A strong understanding of process analytical technologies (PAT) and Quality-by-Design (QbD)

Manager, Issuer Processing Platform Services Resume Examples & Samples

Build and maintain a high performing team; hire and retain the right talent in the right role
Develop and empower direct reports to make appropriate technical decisions
Demonstrate Visa's core values and maintain a positive and open demeanor
Foster a culture of teamwork, collaboration and mentoring
Manage resources in alignment with forecast models
Partner with Product resources to identify clear business requirements
Manage development resources by setting clear business and technical expectations
Manage development resources across multiple technologies including .Net, Java, SQL, NoSQL, Windows, Unix/Linux
Work collaboratively with senior management, architecture and senior development staff to develop broadly acceptable solutions
Set resource goals and delegate project work
Drive consistency in artifacts and deliverables, budgets, and resource planning
Identify process improvements and/or ineffective use of project hours and resources
Generate innovative ideas, solutions, and opportunities to contribute to the Visa enterprise and Issuer Processing success
Ensure resource availability to support deployment activities in various environments
Take complete responsibility of the full life cycle of projects and oversee software release implementations when required
Design and develop highly scalable and fault-tolerant systems using multiple technologies
Minimum of 8 years of experience in software development or related role
Minimum of 3 years of experience in a technical management role
Bachelor's degree in an engineering or technical field or equivalent experience required
Agile development methodology experience (Scrum/Kanban) preferred
Attention to detail with good organizational capabilities
Ability to prioritize with good time management skills
Strong analytical, problem determination and customer relations skills

General Manager Processing Resume Examples & Samples

Meet or exceed performance goals established for your locations
Understand the financial basics of the business as they relate to the profitability of the company
Develop and maintain relationships with inter-branch and major accounts
High level customer communication promoting our coil processing and long product processing capabilities
Overall responsibility for the facilities’ budget planning and deliverance
Forecast sales and profit and is held accountable for its deliverance on a consistent basis
Drive branch performance in key areas such as safety, quality, service, productivity and profitability goals
Develop strategic and tactical plans to grow and support the branch’s product offering
Create an atmosphere of continuous improvement in all facets of the operation and moves to increases self-directed work through the promotion and development of a lean enterprise in the office and the plant operation
Customer satisfaction management of Quality with a 98% on-time delivery requirement
Logistics and delivery management
Ensure the productive use of resources and implement continuous productivity improvements
Maintenance and equipment efficiency management
Train, coach and mentor personnel
Build credibility and trust with current and potential customers
Display great personal commitment to customer satisfaction
Drive a culture that will respond quickly to resolve customer issues or problems

Manager, Heis Processing Resume Examples & Samples

Associate's degree in Health Information Technology is
Minimum of five years experience
Registered Health Information Technician (RHIT) Required or enrollment in degree program to obtain certification
Bachelor's degree in Business or Health Information Management
RHIA
Knowledge of the Health Information Management processes, standards and industry best practices preferred
Experience with the integration of Health Information Services with hospital finance and operations
Three to five years' work experience with personal computers and customer service
Ability to work under pressure with precision and accuracy
Two to three years management and/or project management experience
Proven commitment to customer service
Must possess the ability to write reports, business correspondence, and procedure manuals
Able to effectively present information and respond to questions from physicians, administrators, managers, department heads, clients and the general public
Ability to read, analyze, and interpret professional journals, technical procedures, and government regulations
Ability to understand, monitor, and create operating, capital and project budgets. Knowledge of return on investment, payback period, net present value, and other financial evaluation methods

Assistant Manager, Items Processing Resume Examples & Samples

Oversees processing activities and coordinates the scheduling of all tasks and processing
Provides guidance and direction to staff and coordinates work flow within the department, including distributing work, disseminating information, assigning staff to cover for absences, providing technical assistance, answering questions and problem resolution
Develops and implements training for employees
Provides customer service to banking centers using Branch Capture system. Serves as a point of contact for information concerning processes within the department
Implements new procedures and responds to changes in administrative polices
Ensures staff has the knowledge of automated systems, Excel and Word processing software, introduces new versions or functions, and trouble shoots problems
Assists manager on various projects relative to testing and implementation of systems
Serves as product and system usage expert and provides support
Completes annual performance reviews for all direct reports
Ensures production processing is completed on a daily basis

Life Processing Case Manager Resume Examples & Samples

Provide extraordinary customer service with the mindset of going above and beyond for every case interaction
Become an expert on the AXA new business process, systems and compliance requirements
Answer 15 or more inbound calls daily from the new business 800-line and own through resolution
Review 5-15 new insurance applications daily for missing information and resolve issues by working closely with the underwriting team and the other new business roles
Meet daily/monthly production service level agreements and quality standards for established case load
Adhere to a 24-hour turnaround time on all work list items in queue
1+ years of customer service experience required
Life insurance or financial services industry experience preferred
Unusually high customer-centric attitude
Desire to take ownership regardless of the challenge
Carries a sense of urgency through all interactions both internal and external
Appetite to learn and grow
Ability to communicate confidently

Blood Processing / Raw Serum Manager Resume Examples & Samples

Aware of and comply with the HyClone Cell Culture Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Responsible for complying with full Quality System Regulation and current Good Manufacturing Practices requirements
Maintaining full regulatory compliance and other legal requirements
Knowledge and understanding of production process, work instructions and operates within them to ensure specifications are conformed to
Ensures the creation of accurate, complete and timely records and PCD’s
Involvement in strategic corporate planning via membership of the NZ Management team
Coach and promote professional development of members of the Manufacturing team
Responsible for complying with current Good Manufacturing Procedures (CGMP) and the New Zealand) regulatory requirements whilst maintaining complete and full traceability
Maintain efficient workflow in blood processing operations
Participate in the planning of customer projects for pricing, facility, processing, staffing and volume requirements
Work with Blood/Serum suppliers to increase productivity and keep rejects to a minimum
Develop and grow relationships with Raw Blood/Serum suppliers
Responsible for planning, co-ordinating and leading raw blood/serum verification audits in conjunction with the global SQE team
Liaise with team to ensure all Health and Safety procedures and training is completed
Complete staff performance appraisals and annual reviews
Assist with hosting customer audits
Prepare reports, budgets and forecasts as required
Bachelor’s (Relevant) Degree with 3 years production, supply chain experience or leadership or High School Diploma or local equivalent and 7 years production and supply chain experience, or proven relevant experience
ISO 9001 Lead Auditor Certificate
Demonstrated ability to identify and implement best practices
Demonstrated ability to perform with high levels of ambiguity

Manager of Sterile Processing Resume Examples & Samples

Maintains 24 hour accountability for supervision of the Sterile Processing areas
Participates in the recruitment, selection, training, development, and retention of effective and efficient staff in the Sterile Processing areas
Mentors, coaches, evaluates, and disciplines staff in the Sterile Processing areas
Assures that appropriate staff is assigned to designated areas according to service levels on a daily basis
Assists in the planning, development, implementation, and evaluation of annual budgets and contracts for designated areas
Monitors cost-effective use of human and material resources in designated areas
Achieves and maintains productivity standards
Assists in the development, implementation, and monitoring of policies, procedures, and protocols for designated areas based on Sterile Processing standards of care, regulatory and legislative standards, organizational quality objectives, safety and risk management standards, and optimal patient outcomes
Manages risk and safety issues in designated areas
Associate's Degree required. Bachelor’s degree preferred. IAHCSMM managerial certification required in lieu of degree
IAHCSMM technical certification required after 6 months
Five years progressively challenging lead, supervisor or management experience. Five years experience working in sterile processing or related field requiring knowledge of sterile environments and/or microbiology
Effective Communication Skills
Evidence of strong interpersonal skills and demonstrated ability to work collaboratively

Manager Sterile Processing Resume Examples & Samples

3~5 years management/ supervisory experience
1~2 years of inventory control or budgetary experience
4~6 years Central Processing experience. CRCST Requires 24 hour availability 365 days a year

Manager Sterile Processing Resume Examples & Samples

Provides coordination and monitoring of all sterilization activities and functions performed in Sterile Processing Departments
Manages technical functions in designated units
Ensures consistent, high quality instrument processing and tray production in a case cart environment
Provides guidance and direction to perioperative leadership team regarding internal and external SPD related regulatory standards
Identifies priorities of management responsibilities and demonstrates the ability to delegate
Performs routine rounds on assigned unit to establish visibility, teamwork, and monitoring the level of practice
Remains cognizant of risk management issues and takes appropriate measures to correct
Supports and communicates Perioperative and unit based PI initiatives
Designs solutions to support newly developed SPD processes
Responsible for unit position control, time schedule, hiring and interviewing to meet the staffing needs for the department
Develops the unit budget in collaboration with the Perioperative Leadership
Bachelor’s degree in healthcare, nursing or business management field
Professional certification in a SPD specialty required
Five years of appropriate technical experience, leadership and project management experience
An equivalent combination of education and experience may be substituted
Knowledge, skills and abilities related to: leadership, teaching, budget, group dynamics, problem solving, performance improvement, research, and staff development
Knowledge of JCAHO Standards, AAMI and Sterile Processing standards and
Knowledge of concepts of the performance improvement/Lean Six Sigma
Strong interpersonal skills: personable, motivational, articulate, flexible, creative, responsible, decisive

Manager Sterile Processing Resume Examples & Samples

Knowledge of AAMI standards, Association of Professional Infection Control (APIC), and Association of Operating Room Nurses (AORN)
Ability to problem solves department issues and maintains clinical practices
Competent in leadership for designated scope of responsibility
Ability to remain calm under stressful situations

Manager, Receipt & Processing Resume Examples & Samples

Planning, monitoring and appraising job results
Initiating, coordinating and enforcing systems, policies and procedures
Performing timely performance evaluations of direct reports
Coordinating and conducting new hire interviews; facilitating hiring decision
Excellent attention to detail and orientation toward meticulous work
Strong documentation and organizational skills
Ability to project and maintain a professional and positive attitude
Knowledge of the drug development/clinical trials process/basic clinical research and/or experience working in a pharmaceutical environment preferred
Familiarity with PC-based computers and standard software packages including e-mail, word processors, spreadsheets and databases
Familiarity with network navigation and file saving conventions

Manager, Sterile Processing CCH Resume Examples & Samples

Maintains established departmental policies and procedures, objectives, Quality assurance program, Safety, Environmental and Infection control standards
Plans, organizes, directs and supervises the activities of the CCH S.P.D. department
Selects, trains/orients and assigns department staff, evaluates performance and makes recommendations for personnel actions
Develops, and recommends departments operating budgets. Ensures that departments operate within budgets, takes corrective action when necessary
Ensures department compliance with all current guidelines and directives from JCAHO, DPH and OSHA. Maintains membership on CCH Infection Control Committee and all necessary task forces and sub-committees
Provides a resource for information pertaining to all CCH S.P.D. related needs. Provides input required for appropriate purchasing decisions, for equipment and instrumentation. Maintains membership on system wide Surgical Services Value Analysis Committee
Coordinates Central Processing services with Surgical Services functions and nursing units and other departments in order to provide services promptly and efficiently. Oversees sterilization, assembly and storage of medical supplies and equipment. Maintains inventory of supplies and instruments for use in Surgical Services and other nursing units
Arrange adequate space requirements for storage of products and modifies distribution techniques and practices as required
Collects statistical data for administrative and regulatory purposes
Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise
Participates in administrative staff meetings and attends other meetings as assigned
Works closely with Inventory Control/Systems Manager, Corporate Purchasing Director, MM Operations Manager as well as Lead Dispatcher to ensure optimal distribution of supplies and equipment to SPD
Must be courteous to customers, clients and other employees of the organization
Two or three years of occupationally specific training beyond high school or an Associates Degree
Two to three years management experience in a Hospital Sterile Processing environment
Certification as an S.P.D. Technician or equivalent experience required

Manager Sterile Processing Resume Examples & Samples

High School Graduate (Business College Degree highly desirable)
CSSPD Certification required
Extensive knowledge or Medical Terminology
Extensive knowledge of billing and coding indicators for Surgical and Diagnostic Procedures
Extensive knowledge of healthcare budgetary practices including preparing and monitoring expenses
Extensive operational knowledge of computerized data entry, databases and Automated Information Systems
Excellent organizational skills and planning
Highly proficient in communication skills and customer service skills
Four (4) year’s experience with instrumentation and sterilization
Two (2) to five (5) year’s experience managing OR scheduling
One (1) to three (3) year’s experience in data entry and information management in a clinical environment

Manager, Image Processing Resume Examples & Samples

Managing Direct Reports
Set clear expectations for direct reports
Create and maintain development path for direct reports
Hold direct reports accountable for their personal and professional behavior
Ensure direct reports are trained for required work duties
Perform Administrative duties (e.g. timecards, training)
Identify direct reports’ strengths & interests and manage accordingly to meet company goals
Be a technical & career mentor
Managing Group
Promote team environment
Promote environment of continuous improvement
Foster an atmosphere where creativity, innovation, quality and reliability are valued
Resource loading and management
Ensure Group is following Company Processes and directives through change management
Voice of the group to other groups, both internal and external
Recruit, hire and apply disciplinary actions when necessary
Ensure the group has the necessary tools and latest technology
Budget generation, adjustment and monitoring
Monitor and manage quality of group’s work output. Ensure work is not interrupted due to planned resource gaps (e.g. vacations) or other reasons
Provide primary Project Management interface (resource allocation, schedule development, resource conflicts)
Practice continuous improvement as it relates to completing work efficiently and effectively
Identify and drive innovation work for group
Develop and improve departmental and divisional policies and procedures to improve efficiency and to add capabilities
Keeping technically current for long term strategic group development
Time and priority management to ensure management responsibilities are met
Finding the right balance between project support and management tasks
Identify and utilize new tools
Regular attendance is an essential job function
Will spend part of his/her time as a member of continuous improvement teams undertaking projects and seeking ways to improve the quality of KSI’s products and services
Proven competency in the fields of image and video processing as it relates to product development
Must be good at problem solving and collaborating with diverse groups and interests to develop system design strategy for new products
Must be able to negotiate a consensus within technical and marketing groups when conflicts arise
Must have good organizational skills and time management skills
Ability to effectively manage others, strong leadership skills
Experience with and knowledge of NTSC/PAL video systems
Understanding of color and black and white, single and three chip, interlaced and progressive scan, CCD and CMOS imager technology
Knowledge of DSP and image processing techniques, including sampling theory, interpolation techniques, filtering, linear system analysis, etc
Experience with image processing algorithm development and design
Experience with and knowledge of FPGA design is a plus
Familiarity with Endoscopy is a plus
Knowledge of medical device quality system regulations and standards (eg, U.S. FDA Quality System Regulation 21CFR Part 820, ISO13485, ISO9001)
Must have 10-12 years of experience and a BS, MS, or PhD in Electrical Engineering or related engineering field; emphasis in Signal and/or Image Processing desired
Must have direct experience in product development
Must have demonstrated leadership experience (either direct management or project lead experience)
Responsible for managing the individual contributors in Image Processing group
Minimal supervision required
Position requires independent thinking and judgment

Manager, Processing Resume Examples & Samples

Perform duties as required: Manage a team of associates and one supervisor that performs operational services to support all remittance processing
Designated Services
Previous experience in a client facing role
Past management experience demonstrating continual evaluation of existing processes and workflows to identify and implement improvement that improve processing efficiencies, quality and lower operating expenses
Track record of motivating and engaging associates in this process
7+ years in operations management
Strong change management and change leadership
Excellent comprehension skills problem analysis and resolution
Ability to work in a fast paced environment and meet deadlines
Strong written, verbal and presentation communication skills
A desire to drive change in a challenging, dynamic, and evolving business environment
Ability to quickly learn the knowledge of a distinct skill or function and understanding of the organization and work environment
Strong technical skills, including knowledge of Word, Excel, Power Point, Project and Visio is a plus
Fiserv Account Processing and / or Fiserv solution knowledge

Manager, Sterile Processing Resume Examples & Samples

Must have 5-7 years of current experience working in a Central/Sterile Processing Sterilization or Operating Room environment. Certification as a Certified in Healthcare Leadership (CHL) supervisor/ manager level, preferred
Must have (or obtain within 90 days of hire) a certification as a Certified Registered Central Sterile Technician (CRCST) by the International Association for Central Sterile Healthcare Materiel Management (IAHCSMM), or, as a Central Sterile Professional Department Technician (CSPDT) by the American Society of Healthcare Central Sterile Professionals (ASHCSP). Certifications need to be maintained by obtaining the required CEU's each year through the certifying agency
Formal training in health care, business, or materials management obtained through college credits

Manager of Sterile Processing Resume Examples & Samples

Three (3) years of work experience in area of progressive supervision required. A minimum of two (2) years’ experience as a SPD Manager
Three (3) years of progressive hospital/nursing management experience, or an equivalent combination of education and experience required. Evidence of experience which defines competency in Sterile Processing, hospital and healthcare management. Evidence of experience in successful administration and leadership of organizational management programs
Ability to manage department employee and labor relations / Human Resource related issues
Ability to work at a fast pace and to prioritize multiple assignments/ projects and respond to numerous requests
Ability to ensure operational efficiency, problem solve and make decisions, and exercise self-control and tolerate stress when dealing with multiple requests and/or conflicting demands from multiple customers. Excellent inter-personal skills
Requires knowledge, ability and judgment necessary to: Exercise judgment within the guidelines of the department policy and licensure practice act. Thorough knowledge of cleaning, sterilization and infection prevention and control procedures
Create or assist with the development and implementation of policies and procedures consistent with those of the organization
Current Microsoft, computer and other relevant software skills
Ability to resolve conflicts among staff and work collaboratively with department director, physicians and other members of the healthcare team
Ability to sustain direction under minimal direction, in assessing needs, directing staff and carrying out departmental and professional responsibilities; self-starting and self-motivating; working hours may exceed eight (8) hours per day and is based on what is needed to accomplish work at hand
Oversee the supervision of personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance
Promote effective communication within the multi-professional team and Understand management and delegation principles

Manager of Central Sterile Processing Resume Examples & Samples

Act in a manner to promote optimal service management
Comply with attendance policies as established by the UPMC Surgical Central Processing Department
Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Makes recommendations for the improvement of clinical care and the health of the workplace and welcomes and participates in change initiatives. Leads by investing and building healthy relationships among colleagues and other disciplines. Shows the ability to set priorities. Serves as an engaged member of a team supporting colleagues in service to ancillary departments and may participate in task forces or other initiatives
Demonstrates interest in the development of others and positively impacts the lives of patients/families, peers, and members of the healthcare team through mentoring, education, and knowledge sharing. Seeks opportunities to share expertise with other members of the healthcare team within and beyond the clinical unit/department
Demonstrates knowledge of performance improvement tools and techniques. Continuously improves the quality of care and the work environment of outcomes and the integration of research and best practices into daily work. Shares learning from improvements with other units and/or spreads across the business unit or system
Develop and monitor operating and capital budgets in all areas of responsibility; prepare monthly budget variance reports for Director which examine budgeted versus actual expenditures
Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication. Coaches colleagues on cultural diversity and addresses workplace horizontal violence and impairment. Demonstrates accountability to self and others for safe work hours, time management and healthy lifestyles
Ensure that accurate quota levels are maintained in the Surgical Central Processing functions to ensure proper issuances to all user groups; interact on a regular basis with all user group representatives to ensure that service levels are acceptable
Ensure that all personnel are aware of hospital policies and procedures; enact disciplinary procedures when appropriate
Implement and interpret monthly activity data for all Surgical Central Processing functions and supply areas; data should highlight departmental performance, pinpoint problems, develop alternatives, and advise on significant trends
Implement and maintain accurate position descriptions and performance standards for all subordinates, review job performance of each subordinate on an annual or as required basis and make recommendations to Director concerning potential merit increments
In conjunction with the Purchasing Department, develop and monitor all Surgical Central Processing equipment buying/renting issues
Practices solid verbal and written communication skills, and is able to articulate and translate to other care providers and to negotiate and make recommendations for changes in unit practices Documentation is comprehensive and promotes communication between caregivers. Demonstrates critical thinking in the analysis of clinical, social, safety, psychological and spiritual issues. Incorporates national professional organization as well as business unit and health system's goals to improve patient safety, quality and satisfaction of the patient experience in daily work. Creates a caring and compassionate patient focused experience by building healing relationships with colleagues. Disseminates new knowledge and innovations through presentations, posters, and publications
Recommend intra-departmental and department policies and procedures or operations in the Surgical Central Processing Department
Report to the Director, Surgical Services regarding departmental activities and operational performance
Select, evaluate, develop, motivate, and counsel subordinates
Serve as the Surgical Central Processing representative to the hospital user groups for all operations and related issues, including purchasing issues and financial issues to ensure proper levels of service satisfaction
Serve on all committees as appointed by the Director