Technical Services Manager Resume Samples

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G Robel

Graham

Robel

2890 Moen Tunnel

Chicago

+1 (555) 542 8646

2890 Moen Tunnel

Chicago

Phone

p +1 (555) 542 8646

Experience Experience

Philadelphia, PA

Technical Services Manager

Philadelphia, PA

Heller, Barton and Schultz

Philadelphia, PA

Technical Services Manager

Work closely with product owners and managers to provide input on possible product improvements and assist in implementing and testing new features
Provide input to the research and development for future new product development and implementation into the poultry industry
Assist research and development team with product evaluation, licensing trials and product development for all MAH products
Set department goals. Monitor and report performance metrics relative to those goals. Manage performance in response to metrics
Responsible for day-to-day management of all service activities ensuring adherence to established performance objectives
Verify quality of services being provided by technicians by reviewing Service Center Manager QA’s and conducting independent QA work in assigned offices
Provide guidance and arrange for training of staff. Provide administrative support to senior managers

Chicago, IL

Field Technical Services Manager

Chicago, IL

Bogan-Ryan

Chicago, IL

Field Technical Services Manager

Manages the hiring, staffing and maintaining of a diverse and effective workforce
Responsible for career development/planning, performance and pay discussions of team members
Negotiates Master Service Agreements with suppliers. Negotiates all conditions pertaining to pricing, logistics, quality, payment terms, warranty terms and conditions, packaging, inventory control, export processes and metric reporting
Develops and implements process improvements to field operations, including tool implementation
Collaborates with other team members to ensure consistency of delivery, adherence to standard practices, and continuous improvement
Provides point of contact for process related questions or issues and facilitates process related meetings
Administers and manages the configuration of process related tools, reporting tools, and associated technologies

present

New York, NY

Senior Technical Services Manager

New York, NY

Medhurst and Sons

present

New York, NY

Senior Technical Services Manager

present

Supports the business plan for both premixes and straight product sales by supporting new opportunities and maintaining/supporting the current customer base
Assists Marketing, Commercial Management and the Sales team with new DSM product launches, including training and customer communications
Be responsible for Technical Services budget ensuring that related spending in the UK is within agreed budget and forecast
Oversees efforts in working with application/infrastructure support organizations to assist in the hand-off between development and support
Coordinates and provides training on technical/application topics to account managers, formulations and other related departments
Acts as the owner for product complaints - coordinating with the customer and quality departments to ensure adequate resolution is achieved
Assists with creating organizational methodologies, company policies and procedures

Education Education

Bachelor’s Degree in Independence

Florida International University

Bachelor’s Degree in Independence

Skills Skills

Ability to respond to requests in a professional and timely manner
Good people skill and networking ability
Knowledge of principles and processes for providing excellent customer services
Good understanding of HR and Financial acumen is highly desired
Be, or become proficient in: fumigation, termite control, weed control, and other applicable lines of business
AutoCAD knowledge strongly desired
Excellent written and oral communication skills, with the ability to interface with clients and internal team members at all levels (staff to C-level)
Good working knowledge & understanding of the Financial Services Industry & Regulatory environment
Excellent communication skills both verbal and written, including good presentation skills and interpersonal skills
Proficient in general knowledge of computers and Microsoft Office application including Word, Excel, Outlook, and PowerPoint

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Technical Services Manager Resume Examples & Samples

Represent VF and participate on pertinent industry standards-writing committees
Provide technical support to merchandising, sales, customer service and Business Development Managers
Manage domestic 3rd party certification efforts
Consult on fabric development, must relate well with fabric development team and fabric suppliers
Network with technical counterparts at fabric suppliers, testing facilities, committees
Interface with VF Imagewear lab personnel on testing of fabrics, competitive garments, etc
Technical segments of FR training for sales, customers and end users
Support the creation and maintenance of internal fabric and trim specs
Consult with marketing to create and produce technically accurate promotional materials

Technical Services Manager Resume Examples & Samples

Experience in fire alarm systems with a strong electrical background
Nicet II certified
Experience with EXCEL & Microsoft Word
Strong knowledge of NFPA 70 and 72
Demonstrated ability to manage performance and hold team members accountable
Strong partnering, coaching and mentoring skills
Strong interpersonal, organizational and time management skills
Demonstrated ability as a team leader
Ability to communicate effectively within all levels of the organization, both verbally and in writing
Demonstrated computer proficiency to include Windows and Microsoft applications (Outlook, Word, Excel)
Prior leadership experience in a unionized environment
AFAA certified
State EF/EC license
Prior experience with Maximo
Working knowledge of EPCOT codes

Senior Technical Services Manager Resume Examples & Samples

In your role as a Senior Technical Services Manager you will have responsibility for
Fully support the implementation and ongoing requirements of EY's ISO standards. Ensure all areas of FM are compliant with relevant policies and procedures, and where appropriate, actively contribute to continuous improvement programmes
Own, develop, maintain and improve the Technical services operational systems, processes and policies in support of EYs real estate
Chair (or participate) in team, supplier and client meetings as appropriate
Ensure best practice and external knowledge is maintained and shared with key stakeholders and direct reports. Apply best practice techniques as appropriate
Support UK Facilites Manager in ensuring that all Real Estate and FM operations support the Firms Corporate Social Responsibility policy including; Environmental monitoring, management of utilities, elimination/reduction/recycling initiatives and reporting
Be responsible for Technical Services budget ensuring that related spending in the UK is within agreed budget and forecast
Relevant technical qualifications / industry experience managing Technical services for a large partnership or financial institution of comparable size and complexity and within a regional and/or global environment
Good track record in all areas of Technical Services management including for example, prevantiative maintenance programmes, condition surveys, life cycle planning, Quality, Environmental, Safety and Health, managing programmes to time, budget and quality
Professional Membership: BIFM and / or Relevant qualification
Budget Planning & Management: Experience essential for preparing, reforecasting and reporting performance against capital and operating expense budgets
Statutory Compliance: Good understanding of statutory compliance (eg, Health & Safety) and current legislation. IOSH Managing Safely or equivalent

Technical Services Manager Resume Examples & Samples

Ensure that all regional Data Centre related services are delivered/available in terms of
Work closely with the Regional OCIO and other EIS technical teams in terms of the Incident & Major Incident
Responsible for overarching management and oversight of all projects within your specific
50 % Operations
7 – 10 years’ experience in a similar role, including 1 – 3 years’ experience within entertainment and with previous managerial experience
Subject Matter Expertise and extensive recent hands-on experience of the following technologies

Technical Services Manager Resume Examples & Samples

Support the customer in the operation of all wired and wireless networks, firewalls, routers, switches, storage and backup infrastructure, active directory infrastructure, email system, and all production web servers, middleware and databases hosted on physical and virtual infrastructure
Support the customer in production and non-production environments software configuration and release management policies and processes to ensure that fixes and upgrades are released into production error-free and right first time as per the agreed schedule
Plan and execute disaster recovery exercise
Implement audit trails and audit logs for all operational activities. Conduct periodic reviews of the audit logs to scan for security violations and highlight any issues or problems of concern and security violation
Provide monthly report of service uptime and performance statistics
Implement ITIL processes to ensure an effective and efficient IT Service Management of the operating environments
Ensure overall project delivery and management through operational execution and quality assurance

IT Technical Services Manager Resume Examples & Samples

Manage the people & systems that support Windows based operating systems and applications
Accountable for implementation & maintenance of business systems
Coach & and mentor team members
Establish and maintain management reporting metrics
Drive process improvements & efficiencies
Manage & maintain standard operating procedures and best practices
Remain on the forefront of emerging technologies and provide innovative ideas
Bachelor's Degree in Computer Science, Business and/or equivalent IT experience
2+ years managing a technical team
4+ years IT systems management
Must have the ability to lead, mentor, train and develop technical associates and have ability to build and maintain relationships with all organizational levels
Strong desire to manage and apply innovative technologies
Must have ability to advise and effectively communicate to executive management
Ability to plan, prioritize, and budget for current and future initiatives
Must be detail oriented, have strong communication, organizational, and project management skills
Working knowledge of virtualization technologies, solutions and tools
Working knowledge of Microsoft Operating Systems & Infrastructure Applications
Ability to utilize MS Office Suite products
Knowledge of Warehouse Management Systems is desired

Technical Services Manager Resume Examples & Samples

To ensure that customers' orders are completed as efficiently as possible
To maximise the percentage of sales turn into installs in as an efficient matter as possible
Electrical/ electronic Degree, or trade qualified and upskilled
Experience in contractor management, and client facing
Experience in supervising contractors installation of electrical equipment

Technical Services Manager Resume Examples & Samples

The functional subject matter expert responsible for the execution of all product specific technical assessments and equipment capabilities, leads the identification of technical issues, troubleshooting and problem solving
Review and where appropriate, sign/approve technical documents (MBRs, MPRs, Protocols, Change Controls) and CMC documents to support development, submission, and on-going manufacture of all assigned products
Directs the identification of opportunities for process robustness improvements and process capability improvements at CMOs; leveraging local Technical expertise and working with CMOs functional counter-part to complete specified work
Responsible for technical analysis of product complaints and recommended CAPAs/changes. Provide detailed, thorough technical assessment, analysis, and recommendation for any manufacturing investigation. Provide Impact Assessment of Endo or CMO initiative Change Control
BS in Chemical Engineering, Chemistry
Pharmacy or related scientific field with a minimum of 10 years relevant experience in the pharmaceutical industry or related field. Or advanced degree ) with a minimum of 7 years' experience
Familiarity with cGMP, DEA, and FDA regulations and SUPAC and ICH guidelines. Position requires an understanding and experience with pharmaceutical manufacturing processes and equipment. Experience with various dosage formulations is required
Experience implementing and evaluating contracted work with vendors and suppliers and maintaining successful partnerships
Understanding of the current pharmaceutical technologies and manufacturing equipment; technology transfer and scale-up, testing, validation, and packaging

Technical Services Manager Resume Examples & Samples

Provide technical oversight for the design and implementation of the preventative maintenance program in accordance with manufacturer’s recommendations, current industry practices, and Cushman & Wakefield’s guidelines as outlined in C&W’s Policies & Procedures manuals and subsequent revisions. Analyze equipment downtime ramification and develop contingency plans in the event of equipment failure. Supervise system overhauls or retrofits. Develop and oversee hazardous materials control policies and procedures
Ensure that all critical and major technical work is carried out according to code and building standards, that certificates of insurance are correct and in place, and that all work is in compliance with the building owner’s or client’s requirements
Ensure that all equipment is maintained in accordance with the manufacturer’s recommendations and/or Cushman & Wakefield Policies & Procedures by performing periodic inspections of all major equipment and by keeping a close check on the introduction of new equipment
Provide leadership and management support to facility management and technicians who have the responsibility for day-to-day operations and maintenance of the building support systems (heating, ventilation, electrical distribution system, plumbing, fire suppression system, etc.)
Four-year college degree required; degree in Mechanical or Electrical Engineering preferred. Does not require a license
Minimum of 7 to 10 years hands-on experience in critical operations
Must have strong familiarity and working knowledge of the critical equipment. Strong technical knowledge in electrical systems, electrical generation/distribution, HVAC (specific to the environment), IT systems and environments, environmental regulations, local building codes, fire and safety systems, preventive and predictive maintenance and diagnostic equipment, etc. is needed
Structural engineering knowledge is desired but not required
Must be available 24/7 as needed to support critical operations and events
Must be willing and able to travel at least 5% of the time
Must have strong relationship-building and collaboration skills
Must have skill in negotiating contracts, responding to RFP’s and RFQ’s, and some understanding of SOX compliance and application as it relates to critical operations
Must possess excellent communication skills including the ability to convey complex technical information in a manner that non-technical individuals can comprehend
Must be able to create and interpret the application of relevant policies, procedures, SOP’s, regulations, codes, and standards
May supervise or oversee the work of building engineers, electricians, custodial services, IT specialists, mechanics, and vendor contracts and personnel

Technical Services Manager Resume Examples & Samples

Undergraduate degree in business administration, engineering, engineering technology or related field experience preferred
Minimum 5-8 years direct supervision of multi-building operations and multiple direct reports required
Strong organizational skills and collaborative management style needed

Technical Services Manager Resume Examples & Samples

Support and assist both our clients and internal teams in solving more complex technical issues by sharing your knowledge
Provide 2nd-level support to our clients and assist them in debugging and implementing standard and custom solutions
Identify and troubleshoot technical issues and escalate to 3rd line support when required
Deliver technical instructions and complicated solution descriptions in a professional and simple-to-understand manner
Work closely with other teams to ensure the successful delivery and integration of our standard and custom solutions according to the clients' needs and defined objectives
Communicate progress of issue resolution to the client and first line support in a timely manner
Escalate to line managers when an issue may impact the revenue and/or the relationship with the client
Hold internal training and knowledge sharing sessions on case resolutions with other team members
Work closely with product owners and managers to provide input on possible product improvements and assist in implementing and testing new features

Technical Services Manager, DLS & Vrf-ne Resume Examples & Samples

Conduct multi-day hands-on technical installation and service training for contractors and other technical service managers, focusing on system overview, installation, commissioning, startup, troubleshooting, and controls
Provide onsite jobsite assistance for installation, troubleshooting, and commissioning. Work closely with factories and product managers to refine and enhance product offering to best support contractors’ needs and simplify technical service processes
Negotiate and process all open disputed warranty claims on a regular basis for distributor, Direct Sales, and Carrier Commercial Service office and Independent Distribution
Track and report monthly expenses

Technical Services Manager Resume Examples & Samples

Degree qualified in Financial planning or related tertiary level qualifications
RG146 maintained
Proven experience in financial planning, developing and rolling out training programs
Ability to manage and meet expectations & timeframes
Experience dealing with & assisting in adviser businesses
Good working knowledge & understanding of the Financial Services Industry & Regulatory environment

Technical Services Manager Resume Examples & Samples

Identifying and executing new business development projects through direct relationships with key customers, direct management of projects, and by providing technical and market expertise to support other Sales and Technical Services colleagues
Working with R&D resources in the US and Europe to build a robust analytical support structure for the AMCAS Hydrocolloids business
35% Apply market knowledge, customer insights, and technical expertise in Seaweed Extracts, Pectins, and Gums to inform the global Hydrocolloids strategy and identify growth opportunities in the AMCAS region. This includes managing a portfolio of new business development and support projects on behalf of the Hydrocolloids Product Line team
Work with the AMCAS Product Line Manager to create and update the product line business plan, identify growth targets, and secure the right products to meet customer demand
Manage, prioritize and report on a portfolio of new business development and support projects on behalf of the Hydrocolloids Product Line; lead quarterly portfolio reviews at Product Line meetings; prioritize projects based on strategy and available capacity; drive projects to completion by working with project teams to clearly scope timelines, secure resources, and remove barriers to success
Develop value propositions for new and current offerings through applications testing guidance and competitive assessments; assist in developing technical information to support launches
Presesnt technical information in public forums (webinars, industry associations and functions, short courses…)
Assist in sku management
35% Identify and execute new business development projects through direct relationships with key customers, direct management of projects, and by providing technical and market expertise to support other Sales and Technical Services colleagues
Provide deep ingredient knowledge (preferably in carrageenan) to be the leading expert on the Technical Services team
Provide direct customer technical service and conduct/assign applications testing as needed
Prospect for new opportunities aligning customer needs and market drivers with our capabilities by building technical credibility that drives differentiation and innovation
Serve as the technical leader on projects teams
Lead the communication on new application opportunities to the commercial team
Provide advice on matching competitive products to customers and Technical Services and Sales colleagues
Develop and lead training programs and technical presentations for customers, business partners and internal teams
30% Work with R&D resources in the US and Europe to build a robust analytical support structure for the AMCAS Hydrocolloids business
Develop and implement a regional program for analytical testing of all hydrocolloids; work with CTS and Cargill shared resources to ensure product testing is accurate, timely, and current with industry standards
Provide guidance and support to Cargill regulatory teams for hydrocolloids including development of formulas, sales sheets, and specifications
Troubleshoot issues with ingredients, formulations, processes, assist in resolving customer complaints, etc
7+ years of hydrocolloids experience, including 5+ years of carrageenan experience
Proven track record of commercial success demonstrated by support of hydrocolloid customers and new product development
Demonstrated technical depth and/or breadth in hydrocolloids (specifically carrageenan) production, applications, testing, and sourcing
Experience with semi-refined carrageenan and pectin
Strong working knowledge of hydrocolloids global supply chains, supply and demand, and competitive landscape
Experience in meat applications

Regional Technical Services Manager Resume Examples & Samples

Supervise and train employees. Travel with Field Representatives. Conduct performance appraisals, praise, reprimand, and recommend termination of employees to establish and maintain an effective professional, technical staff who are sales friendly
Improve and maintain applicator quality. Provide and develop training and management programs to decrease Carlisle long term and short-term liabilities. Key contact with Carlisle customers is required to providing effective training
Correspondence. Provide appropriate correspondence to Director, Field Technical Services, co-workers, and customers within set parameters to provide clear, concise, customer friendly and prompt information for timely resolution
Administration. Telephone communication with customers and employees. Daily review of incoming paperwork and correspondence to insure customer service
Interview/Hire. Coordinate with the Director to hire individuals on a timely basis and under company guidelines to meet the standards of that position
Budgetary developments and monitoring. Develop and maintain budget limits to provide an effective, conscientious use or resource to retain and enhance profitability

Technical Services Manager Resume Examples & Samples

BS Degree or equivalent in an Information Systems/Technology, Engineering discipline and 10+ years in IT Operations or IT Technology Services Delivery/Management
Expertise needed in several of the listed areas: Infrastructure, Asset Management, Unix and DB Support, Test and Development Environment Management, SAN, Systems Administration, Operations Support, Architecture Support, Virtualization, Cloud(aaS) and Cloud Migration Edge, Enterprise Application Management, Windows, Linux, and DBA
Mid- level understanding of project planning and creation of project plans
Experience with CA-1, Symantec NetBackup Appliances, EMC Data Domain Disk or Veeam virtual server backup software
Ability to provide a variety/diversity of skills as well as the ability to analyze situations and provide solutions
Experience with database management support to include Oracle (version 11g or higher) and MS SQL (version2008 R2 or higher) platforms. Proficient in Oracle Real Application Cluster (RAC), oracle Enterprise Manager (OEM), and Oracle Advanced Replication, oracle Dataguard, and Oracle Recovery Manger (RMAN) software
Experience with Queue Management, Run Books, and Automation - Experience with Remedy and ITAMS
Experience supervising database administrators
Demonstrated expertise providing overall enterprise-level database system administration, planning, and management
Ability to collaboratively to develop solutions that meet the needs of various stakeholders
Ability to structure and define staffing and workload based on project planning
Ability to investigate technical issues and determine plans for the solution of the issue
Ability to ensure compliancy with defined project SLAs
Ability to provide periodic documentation in compliance with CDRLs
DoD Secret Security Clearance
Comply with DoD 8570 IAT-II certifications requirements
Historical experience on Agile/DevOps program execution methodologies and best practices
A broad range of hands-on-experience in key IT disciplines (Networks, Windows, Linux, DBA, SAN, Virtualization

Technical Services Manager Resume Examples & Samples

Several years’ experience working in a technical environment primarily focused on software installation and configuration
Wide experience of professional office procedures and practice in relation to technology
A sound understanding of a variety of technology platforms in a legal office or similar environment
People management/coaching experience
Well-developed written and verbal communications skills

Technical Services Manager Resume Examples & Samples

Deliver a high level of technical expertise, service and support to MAH Ruminant sales in North America. Assure those services are provided within corporate objectives and within budget guidelines
Technical service includes but is not limited to: involvement in the development of new products, development of vaccination programs and protocol for use of pharmaceuticals, product use directions, adverse event reporting, dealing with Ruminant health issues in customer’s operations, customer complaints and education on new products from MAH
Travel will compose at a minimum 50% of incumbent’s time. Travel responsibilities will be prioritized by value of customer and return of travel investment
Participate as a scientific speaker on the agenda of key Ruminant industry meetings where needed by communicating non-proprietary company research and representing MAH as a source of highly valuable technical expertise
Assist research and development team with product evaluation, licensing trials and product development for all MAH products. Perform field trial evaluation of newly license products to offer technical support information for those particular products
Work with the marketing team on key business initiatives to aid in development of technical and marketing brochures for MAH products
Provide Sales force training as well as guidance on product implementation for external customers
Candidates must have working knowledge and experience with required cattle management skills with emphasis on beef/stocker systems
Must have a minimum of 5 years clinical practice experience with beef cattle production and/or dairy/calf ranch experience
Excellent communication skills both verbal and written, including good presentation skills
Proficiency in Microsoft office including Word, PowerPoint and Excel

Technical Services Manager Resume Examples & Samples

Oversee the day to day operations of the hotel music and page system, showroom sound system, convention systems and portable sound systems for special events. Supervise and delegate work of employees who are involved with installation, maintenance and operation of music and page systems, sound equipment, A/V and stage equipment needed for any show, special event or meeting scheduled in the hotel, showroom, convention center or special event area
Supervise and assist in the set up and operation of all shows, events, meetings and hotel functions
Partner with the Director of Entertainment in the development of the fiscal budget, operations of assigned department and marketing strategies to produce both long-term and short-term profitability for the MGM National Harbor
Design, install, terminate, wire and manage all projects
Consult with clients to identify/recommend, plan, and execute client needs
Monitor, evaluate and make corrections to department practice/procedures, including established audio levels, based on internal and external client feedback
Responsible for researching, recommending, and purchasing equipment to meet the technology needs of the property
Stagehands – temporary on-call agency help as needed
At least five (5) years’ professional experience as a Production Manager, Stage Manager, and/or related entertainment and audio/visual experience, preferably in the technical aspects of producing events, shows, business meetings, or large scale multi-media presentations and productions
Bachelor degree in computer programming, audio/visual or related field and five years high-end audio, video, music and page equipment or an equivalent combination of education, training and experience
Experience in BSS computer systems
Experience in Crestron computer systems
Financial / budgetary understanding
Knowledge of all theater aspects and equipment for stage, lighting, audio and A/V
Must have very good communicative skills
Self-motivated, highly organized, and able to delegate
Self motivated, highly organized and able to delegate
Excellent organization and multi-tasking skills and very detail oriented
Proficient in general knowledge of computers and Microsoft Office application including Word, Excel, Outlook, and PowerPoint

Global Technical Services Manager Resume Examples & Samples

Supervise Global technical services team which currently includes a modeling specialist and a junior level engineer. Support development of junior team members to assume higher level positions in the organization
Lead team, develop and implement technical service best practices to support Global FCC business
Provide operations and troubleshooting expertise to our FCC customers as needed to address non routine operating or technical issues, mentor team to provide same
Supervise network of external FCC consultants to ensure they are being used as necessary while also controlling external costs
Support technology marketing efforts through participation in regional seminars including generation of source materials and presentations, and through technical industry publications
Training global team by applying detailed understanding of both Fluid Catalytic Cracking Process and BASF Catalysts, ensure that all custom-formulated FCC catalysts are technically suited to customer needs
Ensure that our technical service standards for CCR customers are maintained at a high level across the organization

Technical Services Manager Resume Examples & Samples

Identify and implement possible improvements to business processes to achieve higher customer satisfaction
Ensure all functional areas operate in full compliance with BASF’s agreed quality requirements
Anaylse to identify, extract and prioritise the facts and determine a proper understanding of the issues and concerns
Determine and understand the key factors driving the various target audiences and decision makers and to target and gain support for proposals
Develop concepts and innovative solutions to address customer application concerns and problems with existing products
Providing clarification in communication and understanding between personnel in different functional areas
Ensure that agreed initiatives are implemented properly and timeously
Bachelor’s Degree or equivalent in Chemistry or Chemical Engineering
At least 5 years in a middle to senior management level position
Minimum of 5-10 years relevant Technical Services working with Operations and Business teams
Extensive industry knowledge, understanding and recognition of the technical requirements
Capabilities and application knowledge of at least one of the BASF’s product ranges
Emphasis on attention to detail
Clear and proven customer service focus

Field Technical Services Manager Resume Examples & Samples

Collaborates with other team members to ensure consistency of delivery, adherence to standard practices, and continuous improvement
Administers and manages the configuration of process related tools, reporting tools, and associated technologies
Understands and foresees implications of decisions
Owns one or more service delivery processes

Technical Services Manager Resume Examples & Samples

Facilitates the planning and successful execution of all technical and backstage operations, including managing and assisting with stage set-up/strike, load-ins/load-outs and other physically demanding activities
Knowledge, skills and abilities equivalent to the completion of at least four years of college with a concentration in recordings, music technology, technical theater or related field
Experience managing student employees and conducting effective staff training, including technical skills and stage management

Technical Services Manager Resume Examples & Samples

Experience dealing well with customers during problem resolution and operating under pressure
Ability to effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors to get things done
Bachelor's degree in Computer science or IT related field
Experience in lean, six-sigma, process improvement is a plus

Senior Construction Technical Services Manager Resume Examples & Samples

Create, update and maintain the project submittal log and all other project specific quality control reports
Review shop drawings and submittals for conformance with project specifications by direct review and by leveraging the knowledge and experience of others in the project team when necessary
Chair and document weekly QC meetings with the construction supervisor and provide written minutes as described in project specific contract documents
Provide written daily QC reports that reinforce activities that are being constructed in conformance with each specific project's established standard and constructively confronts non-conformances to produce the desired outcome in a timely manner
Conduct preparatory, initial and follow up meetings to establish an understanding of the standards of care desired for each definable feature of work. Verify that checklists are being used and signed off prior to the placement of concrete, steel and other similar items of work
Verify and document that all materials received for the project are in conformance with the approved submittal, are handled and stored appropriately and are acceptable for use in the project
Schedule, document the results of, and maintain a log of all code and independent inspections that are required. Clearly document, correct and re-inspect all non-conformances prior to covering up work
Conduct periodic follow up inspections to verify that work is proceeding with the contract documents and the approved submittals. (Desired results come from what is inspected, not what is expected.)
Coordinate and document the testing and commissioning of building systems
Document final inspections, certificates of occupancy and acceptance of the works and various phases thereof
Maintain the project "as-built" drawings on a daily basis
Assemble and forward project closeout documents that include O&M manuals, as-built and warranties
Stop work if necessary to resolve matters that affect safety, quality and/or inhibit the logical progress of work
B.S. Degree in engineering or construction management
Minimum of 5-7 years of experience in the oil and gas construction projects
Working knowledge of civil, architectural, mechanical and electrical work
Working knowledge of the sequencing of work and the strategy of creating effective project schedules
Good understanding of project change administration and the effect of the quality aspects of the project
Solid understanding of means and methods of construction for civil project work and/or the renovation of oil and gas industrial facilities
Proficient with computer software used in the construction industry

Technical Services Manager Resume Examples & Samples

Develop tools for adviser use when providing strategic wealth advice
Create, maintain and oversee the technical support framework for Advice teams (including Advisers, Associates and Analysts)
Promote high standards of technical knowledge throughout the business, including all forms of communication
Share wealth advice best practice knowledge and processes nationally
Liaise with external parties to source relevant and robust technical expertise and programs
Monitor the success of technical training programs to ensure its relevance to advice teams
Sound knowledge of the financial planning industry, including financial strategies, regulatory changes and other factors impacting advisers and the business
Ability to create and maintain relationships with internal stakeholders and external networks
Proven experience in financial planning, capability development and rolling out training programs

Technical Services Manager Resume Examples & Samples

Participates in Environmental, Health, and Safety initiatives as set forth by the company
Master's Degree in MS or PhD in scientific discipline with 8+ years of specific experience required
Fully qualified professional with minimum of 8 years of progressively responsible roles in Research & Technology; proven track record in technical service and/or product development
Strong fundamentals on thermoset chemistries and applications, preferably with a focus on composite chemstries and applications
Leadership experience, including people development and successful delivery of at least one cross-functional project
A passion for innovation & technology combined with a track record of successful introduction of new technologies and applications
Demonstrated collaboration with marketing and sales to define future opportunities for new technology, products and applications

Amzl Technical Services Manager MEU Resume Examples & Samples

Develop the strategy and apply Preventive Maintenance Routines on equipment
Collate, review and present monthly EU and regional performance data
Own the output from the performance
Develop the team and align resource as the business grows
Be a key participant in EU AMZL team strategy and performance meetings
Provide feedback and analysis on equipment performance and availability
Manage day to day issues on equipment and facilities with Senior Business Directors and Managers
Define priorities with Operations and organizing the work with his/her team
Responsible for management of 3rd party maintenance contractors, define SLA’s and KPI’s
Responsible to keep people working in a safe environment, applying the Amazon Safety Policy and working with the Safety team to improve safety on site
Responsible for building housekeeping to keep the sites within 5S standards
Support the projects team for installation of new equipment and launch of new delivery stations
Also creation of new evolutions in conceptual solutions that is led to successful implementation by role holder
Possess relevant external contractor management and performance enhancement within a multi sited geographical area
Qualified Engineer with an Electrical and/or Mechanical background
Ability to work under pressure in a cross functional organization
Experience in HVAC installation, Sprinkler, general building equipment
Experience of Subcontractor management including tender processes
Ability to read technical drawings and manuals
Experience with Health and Safety legislation
Experience with Kaizen and Continuous Improvement Process
Computer skills (MS Office, CMMS, AUTOCAD, etc.)
High level of written, verbal and interpersonal skills
Bachelor’s degree (or higher)
Results oriented approach with good analytical, team leadership and organizational skill
Ability to lead and direct to support the business strategy
Knowledge of at least one other EU language desirable (German, French, Spanish or Italian advantageous)
Knowledge of at least one other EU language desirable (German, French, Spanish or Italian) advantageous

Technical Services Manager Resume Examples & Samples

Demonstrated ability to lead or work as part of a team
Ability to manage, and prioritise own workload
Innovative problem solver
Good knowledge of Microsoft Office including Word, Excel and Outlook
Knowledge of utilities industry and experience of contract management
Experience of operating BMS systems to support tenant satisfaction and resource efficiency
Ideally with working knowledge and experience of implementing ISO14001 (Environmental Management system) and/or BS EN 16001:2009 (Energy management systems) or equivalent
To have an in-depth knowledge of Building Services practices and procedures associated with maintenance, planning and design

Technical Services Manager Resume Examples & Samples

Responsible for managing the delivery of an effective and compliant service through in-house staff, suppliers and consultants – primarily focussed on hard services – within a single building or group of buildings
Degree or equivalent
Membership or Associate Membership of BIFM
Membership or Associate Membership of IOSH
Member of a relevant professional body
National General Certificate in Occupational Safety and Health – accredited by NEBOSH
Building services related qualification
Understanding of commercial leases and the landlord and tenant relationship
Good understanding of service charge budgets and accounting principles
Management of in-house and supplier staff
Management of supplier relationships
Good health and safety and environmental knowledge
Extensive mechanical and electrical services knowledge
Excellent English language skills – both written and spoken
IT literate – MS Office at intermediate level
Experience of managing multi-site environments

Technical Services Manager Resume Examples & Samples

Participate as a scientific speaker on the agenda of key Ruminant industry meetings where needed by communicating non-proprietary company research and representing MAH as a source of highly valuable technical expertise, with a primary focus for the dairy industry
Must have a minimum 5 years’ clinical practice experience as a practicing dairy veterinarian or relevant industry or academic experience
Candidates must have working knowledge and experience with required dairy practice/management skills including management of reproduction, mastitis, and general health programs as wells as protocol development and implementation
A working knowledge of Dairy Record Keeping systems

Technical Services Manager Resume Examples & Samples

Take responsibility for identifying, outlining and bringing to timely closure projects that lead to company objectives
Take ownership of and drive projects and processes to successful mistake proof conclusion
Oversee the review and recommendations for our customer’s fire protection system designs in accordance with company standards, manuals and applicable national codes
Initiate technical processes that assist in providing consistent specific installation, inspection and troubleshooting information to our customers
Build and create a team environment with technical services staff and other supporting departments within the organization
Oversee, and analyze recorded and documented correspondence from the Customer Relation Management (CRM) data base and implement improvement actions that improve the customer experience
Support content development and delivery of product-training classes to distributors, end user’s and in house personnel
Travel will be required on occasion in order to provide onsite technical assistance or training
Perform other tasks as assigned by Supervisor
Excellent team building, communication (written and verbal), customer focus and process related skills are mandatory for this position
Process focus and development of Standard Work is critical to success
Working knowledge of MS Office software applications
NICET certification preferred and required within two years of employment
Ability to read and comprehend specifications and technical drawings is required
Multi Lingual skills are also a plus

Technical Services Manager Resume Examples & Samples

Ensure end-users are provided support in an efficient, effective and timely manner
Responsible for the Studio’s Datacenter & Infrastructure, including Private & Public Internet connections, Servers, Storage, Firewalls and Backups
Manage a team of Systems Administrators and Desktop Support Specialists to ensure their workload and priorities are properly aligned with Production and Studio needs
Coordinate TS Requests to ensure they are properly assigned to TS staff members and other Support teams
Responsible for Incident Management
Responsible for purchasing of hardware and software/licensing
Maintain Vendor relationships with Manufacturers and VARs
Manage and maintain Hardware inventory for both Infrastructure and end-user Workstations
Manage and maintain Software Inventory and Licensing
Communicate regularly with Production in regards to their TS requirements
Establish, document and maintain TS policies and procedures
Provide technical support to end-users (when required)
Complete any other related tasks as required

Technical Services Manager Resume Examples & Samples

Plan, direct and coordinate the activities of the Maintenance Department
Build a “Best in Class” service department, improve level of customer service, responsiveness, communication, productivity, quality of work, service offerings, resources, systems, processes, training and depth
Interact regularly with senior management, department leaders, property managers and clients to ensure department goals, priorities and performance are aligned and are met
Responsible for the consistent interpretation and execution of all policies and procedures within the Maintenance Department
Analyze and document business processes and problems. Continually investigate and introduce process improvement measures and present significant suggestions to senior management for consideration
Staff mentoring, coaching, training, and development to meet company goals by creating an environment that drives improvement. Establish action plans to promote an environment that encourages employee satisfaction and development
Establish employee goals and conduct employee performance reviews
Accountable for group communication and various management reporting
Provide support on special projects and senior management requests
Regularly communicate with property managers and clients to maintain excellent rapport and cooperative relationships
Support and carry out activities related to the company core values of Service, Expertise, Community and Fun
Other job duties as assigned to foster the continued growth and success of Colliers International
Bachelor’s degree strongly preferred
Significant mechanical and technical knowledge and skills in trade/service industry a must
5+ years of management experience within the skilled trade industry with service department responsibility. Commercial real estate maintenance services experience a plus
Proven ability to build teams and service lines, enhance performance, grow revenues and increase profitability
Proven leadership and sales skills
Proficiency with project/cost estimation and proposal writing
Proficiency with computers, software, Excel and other MS applications
Ability to work in a fast paced environment, with the ability to multitask and meet deadlines
Knowledge of Safety & OSHA-10 guidelines
Must be team-oriented, problem solver
Strong communication skills, both verbal and written, are essential
Belief and demonstration of company core values of Service, Expertise, Community and Fun and analytical skills a must
Ability to review work for quality and completeness will be a key to success
Ability to collaborate with internal and external teams
Ability to make recommendations and independent decisions in order to complete assigned job tasks
Ability to make competent use of work-related equipment and materials
Ability to remember information (e.g., policies and procedures) or locate resources to find information as needed
Ability to shift back and forth between two or more tasks
Cooperative, team-oriented and calm under pressure
Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities
Self-motivated with exhibited sense of urgency
Ability to develop teams and work effectively in team environments
Strong leadership skills, initiative and creativity with the ability to identify and convey successful techniques and approaches
Ability to develop the professional skills of employees
Ability to advise, counsel, guide and influence the opinions and decisions of others (e.g. customers and employees)

Field Technical Services Manager Resume Examples & Samples

Sets strategy, goals, and metrics for field service activities
Manages field operations
Coordinates/delivers training and service readiness for new products, sustained programs, and special projects
Negotiates Master Service Agreements with suppliers. Negotiates all conditions pertaining to pricing, logistics, quality, payment terms, warranty terms and conditions, packaging, inventory control, export processes and metric reporting
Coordinates between suppliers and Dell legal department for approval and language translation
Leads quarterly business reviews with suppliers and functional groups

Technical Services Manager Resume Examples & Samples

Development and maintenance of Service and Asset Lifecycle Plans (e.g. capacity planning, asset roadmaps)
Maximise the value (including cost and quality) of a portfolio of Technical Services and Assets
Ensure Service Improvement and Cost Improvement Plans are in place and are being actively driven whilst balancing operational risk profile
Capacity & Refresh Plans are defined. This includes owning the preparation of business cases and funding requests
Contributes to the development of service investment solutions, ensuring optimal fit with Asset Lifecycle Plans and capabilities, and providing approval of design and estimates

Technical Services Manager Resume Examples & Samples

5 years relevant work experience with minimum of 2 years of technical service experience. Relevant experience includes any of the following
Experience with companion animal vaccines and parasiticides, and other advanced degrees
Board Certification in a relevant veterinary specialty

Technical Services Manager Resume Examples & Samples

PhD Degree in Animal Science or Nutrition, ideally with marketing/business diploma or postgraduate certificate
More than 8 years industrial experience in animal nutrition as nutritionist or technical service role with strong Scientific background. Core knowledge in pig and poultry nutrition
Planning/strategy/budgeting
IT literate with strong problem solving/analytical skills
Feed Formulation skill

Technical Services Manager Resume Examples & Samples

Contribute in the development of a long-term technical strategy for current and future growth of new and existing products
Gather and communicate market feedback to initiate efforts from internal groups to improve the overall technical service function and enhance company service expertise and know-how
Liaise between company and key opinion leaders/universities on industry issues
Collaborate and provide technical input to sales meetings
Assist in cross training of veterinary service team in other areas of cluster (Indonesia, Singapore, Brunei)

Technical Services Manager Resume Examples & Samples

Understanding of the construction sequence of the thermal power project preferably combined cycle projects
Understand multi-discipline engineering deliverables to construction and ensure it is met
Update Construction Execution Plan as design phase progresses
Responsible for reviewing and updating the constructability plan for the project
Accountable for the functional direction, coordination with site and engineering team
Support site work package team for building the work packages
Responsible for assuring implementation of project procedures and process as per direction from Functional Manager
Review of the final subcontract documents and contracts
Review ITP’s and Completion form with site team Tech. Service team and Quality department
Coordinate with procurement to ensure all construction comments are incorporated in the PO for permanent plant materials
10+ years of construction experience with 3+ year in Managerial position preferably with engineering degree
Clear understanding of the industry code and standards particular for power – ASME section 1, B31.1, NEC and building code
Understanding of OSHA and applicable standard of safety rules and regulations
Experience in running Smart plant design and basic software programs

Technical Services Manager Resume Examples & Samples

Become proficient in the use and completion of work orders (WO) produced by the Work Orders for Windows (WOW) database
O&M Plan
Safety Plan
Quality Control Plan (QCP)
Maintenance scheduling and repair of office and residential satellite and cable television network services
Maintain all government-furnished equipment (GFE) including satellite dishes, Scientific Atlanta decoders, antennae controllers, satellite modems, up/down converters and digital satellite receivers
Maintain fiber optic cables and equipment such as cards, power supplies, racks and wall jacks
Install, dress and label Cat 5, RJ-45 and fiber optic cable lines
Maintain the GFE FM radio systems including repeaters, transceivers and individual hand-held radios
Issue hand-held radios and assign call-signs
Ensure FM radio system is properly licensed for PAE in Iraq
Establish a help desk with level 1 response time 2424X7X365
Service Desk procedures
Logistics and warehousing procedures
Drive a service truck
Vehicle operations
Participate in equipment inventories
Develop and present training classes
Prepare and submit detailed purchase requests for satellite and cable TV consumables and equipment
Prepare and submit reports on scheduled, unscheduled and emergency satellite, cable TV and FM radio WO for the BDSC Radio/Satellite TV Lead
Prepare additional reports and perform additional duties as assigned by the BDSC Radio/Satellite TV Lead
Relevant overseas contract experience
Experience working with PAE experience
Knowledge of ALL principles and processes involved in operating and supporting appliance functions at an overseas facility
Cross-cultural sensitivity with an international perspective
Advanced computer skills, specifically in Microsoft Word and Excel

Industrial Technical Services Manager Resume Examples & Samples

Interacts and facilitates solutions with customers who have complaints, requests for information or present special requests
Provides specialized customer support as needed
Effectively utilizes, coordinates and cultivates strong relationships with Sales, Approvals, Laboratories and Operations to ensure the delivery of high quality and timely service to customers. This includes collaboration with Sales Management, internal communication with all relevant stakeholders and engagement with Industrial Account Managers/customers
Interacts and works cohesively as a part of a team and interacts with other Waste Management companies as appropriate
Responsible for process management-continuous analysis and improvement as our business changes. Lead the group in seeking out customer focused solutions. Review team progress and maintain a quarterly improvement planning review
Direct supervision of full-time employees, including: technical service representatives and industrial sales coordinators
Education: Associates Degree (accredited) or equivalent industry work experience, or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience

Territory Technical Services Manager Resume Examples & Samples

50% Partners with Business Unit (BU) Sales/Commercial teams to acquire new business from potential customers with significant business impact. Directly interacts with the customer’s Technology Leadership to understand the business strategy and assess the needs of the customer. Supports Sales / Commercial Teams by providing product, application/ ingredient/ processing expertise, sharing intimate knowledge of the customers’ business strategy and processes, providing insight to customer needs and competitor comparisons. Champions Starches and Sweeteners North America (SSNA) ingredient portfolio for the southeast region, in addition to customer accounts (provides input to strategy in relation to new or existing ingredients, understands total ingredient matrix, interaction of the ingredients and relation to application by the customer)
25% Proactively identify customer solutions and new ways that Cargill can create value for the customer. Acts as primary technical contact for southeast regional Customer Accounts with significant business impact. Builds and maintains a solid understanding of their business strategy, in order to proactively identify new ingredients/ formulation/ product opportunities, specific to their needs. Identifies opportunities across all Cargill businesses. Grows incremental contribution margin to meet agreed targets. Represents Cargill in relevant external groups to appropriately influence external experts and customers on Cargill opinions as well as product strategy
15% Identifies and qualifies projects per business strategy, providing project oversight for strategic customers. Provides project follow-up on behalf of the customer (level 1A and 1 projects). Works directly with Cargill’s internal experts to ensure projects are completed and issues are resolved. Independently troubleshoots problems, utilizing deep knowledge in one or more fields AND wide knowledge across multiple specialties. Works directly with Research, Development, Applications and Commercial QA team on behalf of the customer
10% Presents project proposals for new application, formulation, and product directly to the customer. Independently, or with support from internal experts, creates and delivers specialized training, documents, specifications and prototypes. Provides coaching and facilitates knowledge transfer to other team members. Provides insights to customers on legislation and regulation related to food, food safety and health claims. As well as any other duties as assigned
Bachelor’s Degree in applicable area of science (Biology, Microbiology, Food Science, Chemistry)
Minimum 5 years food industry experience in technical service, applications, research, development or related field
Excellent listening and communication skills with above average presentation skills
Ability to explain complex technical information in an easy to understand manner and solve problems
Strong desire to cultivate customer relationships and build trust through demonstrated technical knowledge
Highly motivated, self-starter with excellent organizational, priority setting and time management skills
Highly effective interpersonal skills and peer relationships with ability to work as a member of a cross-functional team
Ability to work with minimum supervision, and a passion for continued development
Demonstrated strong problem-solving and analytical skills
Ability to travel up to 60%
Master’s Degree in applicable area of science (Biology, Microbiology, Food Science, Chemistry)
Minimum 8 years of food industry experience in technical service, applications, research, development or related field
Knowledge corn sweeteners, polyols, dry corn ingredients, stevia including ingredient applications
Knowledge of regulatory environment, e.g. codex, good manufacturing practices, and dietary supplements
Experience using project management tools/databases

Technical Services Manager Resume Examples & Samples

4 Year Bachelors Degree required
Individual should ideally possess 5 years experience in the audiovisual industry required. Management or supervisory over a small team (5 or less employees) preferred
Must possess strong communication and interpersonal skills and work well independently and as part of a team. Strong time management and multitasking abilities required. Working knowledge of computers in a networked environment, basic telecommunication, troubleshooting, videoconferencing, audio reinforcement and video projection systems are preferred. Must be proficient in MS Office Applications
Ability to use Word, Excel, PowerPoint and Reporting tools
Use of PC, General AV, IT Systems
Needs to have a good understanding of activities and operational areas, which relate to the effective operation of all services provided at the Inn. This person understands the structure and hierarchy on VU Main Campus, specifically the UNIT department

Technical Services Manager Resume Examples & Samples

Directly supervises the Maintenance crew. Working with HR, one would recommend and initiate hiring, dismissal, and corrective actions where necessary
Develops and monitors plant performance to the Preventative Maintenance system. Initiates corrective action where necessary and alerts/escalates actions that need attention of others in leadership
Coordinates the establishment and maintenance of cycle time data. Develops action plans to analyze performance variance and implement or recommend corrective action
Support Plant Safety Improvement with solutions that meet the needs to the people, product, and process. Jointly work with EHS on all AOP budget related projects, as well as suggest new projects for following years
Support Plant Quality Improvement with solutions that meet the needs of the people, product, and process. Jointly work with Divisional Quality Managers on efforts to deliver our customers unparalleled product satisfaction while reducing the plant overall COQ
Support MVantage quick actions to assist Team Leaders and Supervisors complete the PDCA loop. Escalate actions promptly that you are unable to complete within the time or cost commitments to the team
Manage the plant CapEx spending to forecast, while submitting updated monthly CapEx Forecasts to the Divisional Project Engineering Manager
Submit all plant CER’s per the AOP plan, and highlight deviations to the plan to the Plant Manager and the Divisional Project Engineering Manager
Monitor daily production activities and recommends product and process improvements to enhance the efficiency of operations
Has the ability to utilize statistical tools such as SPC, DOE and Cpk to establish robust process capabilities for all manufacturing processes
Defines and specifies the requirement for assembly tooling, fixtures and equipment to support manufacturing operations
In conjunction with plant quality, performs material reviews for the disposition of discrepant material and determination of root cause/corrective action
Prepares floor and equipment layouts to promote an efficient flow of product through the various manufacturing operations
Takes the lead in the development of new product integration, new processes, and introduction of new materials into the manufacturing process
Monitors plant performance to the plant maintenance and repair budget, and initiates corrective action as required. Additionally, aids in the development of the following year maintenance and repair budget, recommending changes as needs occur
Performs other responsibilities as assigned
4 year relevant Engineering degree preferred
3-5 years operations experience in a hands-on Maintenance or Engineering role
Experienced and demonstrated ability to engage cross-functional teams
Competent in the use of Microsoft Word, Excel, PowerPoint, Access & MS Project
AutoCad proficiency is a benefit
Works with integrity, displaying a high degree of tact and diplomacy

Technical Services Manager Resume Examples & Samples

Specific Responsibilities - Building Systems and Maintenance Operations
In addition to education requirements, this position requires 6 years of operations / maintenance experience, including 5 years with supervisory responsibilities in a technical field
Progressive career experience in facility maintenance management
Working knowledge of purchasing and/or utilizing and managing subcontracts or vendors
Staff management experience, including disciplinary action, hiring, terminating, and performance appraisals
Experience working in a cGMP or similar regulated environment

Technical Services Manager Resume Examples & Samples

Establishes priorities and schedule personnel for maintenance of all plant equipment, mechanical, electrical, pneumatic and hydraulic
Responds to breakdowns by determining problem and effect immediate repair
Drives a corporate culture that focuses on facts, tangible results and behaviors
Establish and monitor plant-wide preventive maintenance program
Maintains plant engineering and maintenance staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities
Accomplishes staff results by communicating job goals and expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures
Performs physical building repair and maintenance including paving and grounds
Work with vendors to assure proper inventory and quality for all equipment
Achieves MRO financial objectives by establishing objectives; developing budgets; controlling costs, maximizing use of available assets
Maintains inventory of supplies and spare parts for maintenance repairs
Ensures efficient utilization of plant personnel and equipment to meet equipment up-time OEE2 goals, and downtime goals for plant as established in stated AOP
Schedules and coordinates maintenance repairs and prioritizes jobs in order to meet production requirements and other department needs
Performs installation of any equipment when necessary
Develops and implements with Plant GM an annual operating plan including capital plan, cost down projects, production department budget, eliminating non-value, and defining Six Sigma & Kaizen projects that provide either a 12 months cost savings return for CapEx or $50K on productivity improvements
Behaves continuously and consistently with desired Masonite Mprove values, and characteristics
Communicates and facilitates meetings effectively
Identifies and resolves issues skillfully and in a timely manner
Keeps abreast of emerging technology and industry practices
Maintains machine shop capable of making mechanical, plumbing, and electrical repairs to manufacturing and plant equipment
Leads plant engineering efforts on CapEx projects, plant expansions, modifications, cost-down projects, process and productivity improvements with stated cost savings or ROI
Must be self-motivated with the ability to work independently and in a team environment
Excellent organizational skills, leadership qualities, computer literacy, and ability to supervise are essential for the candidate to perform successfully in this position
Good oral and written communication skills are necessary
Works with integrity and respect displaying a high degree of tact and diplomacy
Must be familiar with various measuring devices and analyzing information
Good understanding of HR and Financial acumen is highly desired
Ability to create and drive change and effectively communicate throughout the organization
Ability to demonstrate set-up and operational experience of on-line and off-line auxiliary equipment
Demonstrated ability to lead cross-functional teams
Hands-on ability and willingness to troubleshoot and perform mechanics work
Electrical background and PLC experience preferred (Allen-Bradley PLC experience highly desired)
Must have a demonstrated working knowledge of electrical, mechanical, and controls aspect of factory automation systems and the integration of devices used
Formal training in PLC or PC controller programming ( Rockwell Automation PLC-5, Motion Control, SLC-500, RS-Logix, SCADA)
Bachelor’s Degree in Engineering or related field
Minimum of 8 years’ experience managing in a manufacturing maintenance department with hourly, supervisory and staff direct reports
Strong experience with Allen-Bradley PLCs, Motion Control and (SLC-500)
Experience with interfacing to relational databases, information management and reporting applications used for MES/SCADA systems preferred
Must have a certification as a Six Sigma Lean Green Belt
Kaizen and 5-S experience highly desired
Experience with maintenance management software including inventory, work-order system, and MRO

Technical Services Manager Resume Examples & Samples

Point person for safety compliance and district audits
Verify technician coaching is being conducted and is of good quality through auditing of our digital coaching paperwork and by field assessment of technicians within our Service Centers
Validate technician service quality and customer service skills through field assessments and regular review of training progress of newly hired technicians
Ensure consistency of Quality Assurance reporting between managers by conducting co-inspections with Service Center, Regional, and or Corporate Quality Assurance Manager
Be the technical expert in challenging pest situations and help develop action plans to provide solutions for control
Provide assistance to ensure service centers implement and conduct effective training programs for newly hired technicians
Monitor monthly technical meetings and provide guidance to ensure meetings are conducted professionally and are well run with good technician input. Work to develop the presentation skills of those managers who may benefit from this assistance
Maintain relationships with regulatory agencies to ensure we remain in compliance with respect to pesticide law within the assigned countries (and possibly others) where we operate. Validate regulatory compliance within your service centers
Serve as the regional technical expert for NAPC (North American Pest Control) when working with customers or prospective customers; this may include giving seminars to customers & prospective customers
Prepare regular progress reports of the service centers within your assigned region(s)
Evaluate, introduce and implement new innovation technology and products within our service centers
Bilingual and fluent (reading and writing) in both English and Spanish is required
A minimum of 5 years of related urban pest management experience is required, with a minimum of two years’ experience in all facets of pharmaceutical, food plant, and mosquito management services
Established proficiency in PowerPoint, Word, Excel, Google Docs, and other standard computer programs are required
Good public speaking, communication, and customer service skills are required in both languages
Be, or become proficient in: fumigation, termite control, weed control, and other applicable lines of business
Become a certified applicator in the country of residence, or where certifications are required within your regional footprint
Be familiar with U.S. Federal laws regarding pesticides as well as general familiarity with OSHA, FDA, EPA, USDA, and third party auditing agencies in the countries where they are applicable
Maintain active membership in at least one pest management association

Technical Services Manager Resume Examples & Samples

Manage team of technical resources responsible for implementing and testing platform configurations and coding
Facilitate communication among the Technical Services team and other entities within Bottomline
Act as a primary point of contact with third party entities and High Value Clients regarding technical implementation plans and tasks
Develop and document new processes and procedures to make customer implementations faster with higher quality
Perform high level data analysis and project review when supporting customers and trouble-shooting issues
Provide guidance for testing client applications using the appropriate tools that emulate the client’s experience
Establish and/or maintain programming and configuration best practices (i.e.: source control, quality assurance and technical writing)
Perform level of effort estimates, with assistance of team, for change orders
Contribute to Statements Of Work/Functional Specs/Technical Specs as needed
Own resource planning, Technical Services team metric analysis and performance evaluation, and other administrative tasks as needed
Deploy configuration and code updates as needed
Relevant work experience may be used in place of degree
Prior experience working with external customer software implementations
Experience with ASP and or SaaS technologies, that include: application platforms, integration and messaging technologies, assembly-line work process; and data and development tools
Both administrative and practical knowledge of PCs, Network environments, Databases (specifically MySQL and Oracle), and multiple operating systems (Linux, Windows)
5+ years of increasing responsibilities in a technical lead or manager role
5+ years of experience in web development using HTML, CSS, JavaScript client side technologies, and PHP, Java, C++, Shell and Perl scripting server side technologies
5+ years of real-time and batch interface deployment and management, using technologies such as XML and SOAP for real-time webservice calls, and FTP connections
Experience working with QA department to resolve bugs, incorrect specifications, and compliance issues
Background in banking, specifically in account origination and customer growth, is preferred
Currently eligible to work in the United States
Well organized, good communication and reporting skills
Strategic thinker with strong tactical execution experience
Ability to successfully work under tight project deadlines
Issue escalation/communication (i.e. needs to articulate issues clearly to those who need to be aware of issues that come up)
Ability to know when to make decisions (versus when to defer to higher management) and how to communicate them to others on the team

Senior Technical Services Manager Resume Examples & Samples

Reviews and approves proposals for the utilization of IT resources and techniques to systems or infrastructure, processes and procedures, works with external vendors as needed
Manages the execution and delivery of department projects, including problem definition and recommendation of changes to systems, infrastructure or processes. Where applicable, ensures that Service Level Agreements (SLAs) are created and systems are stable for turnover to support services, as well as manage SLAs with vendors
Oversees efforts in working with application/infrastructure support organizations to assist in the hand-off between development and support
Builds customer relationships and integration of activities through regular communications with business/IT managers and directors
Identifies and coordinates activities requiring resources across the department. Develops project plans including resource and capital requirements; provides input into budgeting process regarding area expenses such as travel, training, etc
Assists with creating organizational methodologies, company policies and procedures
Accountable for all aspects of managing the team including; setting goals and objectives, managing performance, developing associates, staffing, promotions and salary administration
Manages performance utilizing organization’s management system, practices and tools; applying them to developing and improving individual, team, and organizational performance, implements formal or informal rewards and recognition programs for employees and identifies opportunities to enhance performance, e.g., practice assignments, training and shadowing
Stays abreast of emerging technologies and trends in the retail business areas the Company serves in order to drive innovation and current system trends
Maintains an environment where all understand and are committed to providing excellent service to internal and external customers
Contributes to the on-going evolution of process/methodologies that pertain to the software development lifecycle, people management, business process or information services
Ability to be “hands on” troubleshooting, when needed

Technical Services Manager Resume Examples & Samples

Possesses supervisory/lead responsibility over a group of technical staff on very large projects
Further responsibilities include the liaison with the engineering firm for the project, and preparation of executive reports, initiation of progress reporting systems and interfacing with client representatives
Provides constructability to engineering
Observes site conditions in order to call for any necessary design changes
Checks levels and positions of existing structures and pipelines shown in the contract and reports discrepancies to the project's Registered Engineer
Designs such works as may be delegated to him by the Registered Engineer
Acts as the channel of communications with the Contractor on all matters relevant to the satisfactory completion of the works under the contract
Supervises the works to ensure that they are carried out in accordance with the contract
Supervises in general the methods adopted by the Contractor for the execution of the works undertaken by him in order to ensure the satisfactory execution
Checks that all notices and wayleaves are arranged in a timely manner
Ensures that there is no delay in providing the Contractor with full information required for the ordering of Prime Cost Items
Supervises and records any tests of materials
Ensures that progress photographs are taken and maintained
Assures implementation of the company's Safety Policy
Notifies the Contractor and others of any hazardous situations
Minimum of 10 years’ experience in industrial construction and/or maintenance field required specializing in lifting and rigging
Minimum of 5 years of management experience
Direct hire construction delivery, with lump-sum EPC work preferred
BS/MS in construction or engineering preferred

Glycerin Technical Services Manager Resume Examples & Samples

Assess facility’s programs and processes used in the manufacture of refined glycerin for compliance with nutritional and dietary supplements and pharmaceutical certifications (USP Excipient Verification, NSF/IPEC/ANSI 363-2014, ISO 9001-2015, EXCiPACT), and lead development to attain and maintain those certifications
Designs and leads process and equipment validation protocols to meet the Standards requirements
Monitors facility compliance to these Standards, leads compliance improvements when necessary, and maintains certifications to the Standards
Leads the development of the refined glycerin Master Manufacturing Plan that meets these Standards, and audits the production records on an ongoing basis to maintain compliance
Provides Commercial with technical support and interacts with refined glycerin customers when needed, both on-site and off-site
Assists refined glycerin customers with troubleshooting issues that involve use of glycerin
Assists with the design and construction of a packaging White Room, and/or serve as the LDC representative for contracted White Room service providers
Stays updated on food and drug excipient safety, health and environment regulations on a global scale, and responds to Commercial and customer questions regarding glycerin status in foreign countries
Works with facility personnel to review plant operations for potential process / procedural improvements for higher yields and / or costs savings
Be the regional resource on all glycerin technical inquires
Be the regional resource on new procedures / methods / requirements from industry or regulatory that involve technical expertise in glycerin
Additional projects and duties as assigned
10 plus years of oilseed processing and refining
5 plus years in glycerin refining
Experience and direct involvement in managing projects
Experienced in the full spectrum of glycerin manufacturing from production to commercialization and customer interaction
Knowledge of agricultural production, manufacturing, and processing industries
Knowledge of current industry best practices and governmental regulations
Knowledge in chemistry at laboratory and production levels
Proven ability to train, instruct and motivate employees
Skills in conflict resolution, problem solving, work load prioritization and decision making
Skills in communication, technical report writing, computer software and mathematical principles
Bachelor’s Degree in Chemistry, Chemical Engineering or similar discipline
Master’s Degree in Chemistry, Chemical Engineering or similar discipline

Technical Services Manager Resume Examples & Samples

Oversees the Tech Services department at a specific manufacturing site, in conjunction with the Tech Services Director. Leads one or more projects and teams in support of departmental plans
Authors, reviews and approves GMP-critical documentation, including batch records, amendments, experimental summaries, and qualification/validation reports
Leads outsourcing of manufacturing processes/technology transfers
Coaches Tech Services Scientists in defining and implementing innovative solutions for assigned tasks, balancing achievement of milestones with high quality standards
Assists Director in establishing and/or building core technical capabilities within Tech Services
Represents Tech Services on multifunctional teams including Technical Design Council (including Quality, Procurement, Product Development and Manufacturing) to resolve issues and make recommendations for both new product development and/or existing product improvements
Negotiates timeline commitments among Scientists, project teams, and contractors such that agreed objectives and timings for completion of activities are achieved. Rapidly communicates major changes to project plans to upper management
Sets and refines team priorities as necessary to remain focused on objectives and project milestones under rapidly changing circumstances
Looks for innovative and better ways of doing things. Actively looks to eliminate non-value added steps of processes and procedures
Builds awareness of developments outside of NBTY through trade associations, academia and other professional bodies; Maintains networks of external collaborations with suppliers
Communicates/Collaborates with external groups to develop and/or evaluate new capabilities, formulations or claims
Acts as a mentor/coach for scientists, and provides guidance/feedback on their personal development plan and career objectives to their direct reports. Assists in succession planning and makes recommendations for optimizing the organization
Ensures that all internal and external work activities are conducted to appropriate standards; in accordance with Company policies, laws, quality standards, SOPs, etc

Technical Services Manager Resume Examples & Samples

Leadership and enablement of the team, providing technical direction and helping to develop and manage their career paths
Assist the Sales Team to deliver at the CxO level and ensure that the team are aligned with Pivotal’s value proposition / sales play
Work closely with Customer Success Organisation (CSO) leadership to drive initiatives related to systems and process supporting a global P&L
Understand the process and business practices (including regional variations) for CSO
Participate in the budgeting and forecasting process (annually, quarterly, monthly, weekly)
Ongoing improvement of reporting and information needs to identify, design and implement enhancements as needed
Provide business analysis of key metrics and trends for quarterly business reviews
Assist the extended Ops team with ad hoc analytical or communication activities that arise
Liaise with other departments within Pivotal as needed (Order Management, Revenue Recognition, Sales, etc.) to drive change
Manage and document the processes, information needs and business requirements for the CSO organization
Lead, manage and operate the Resource Management function, including team scheduling, supply/demand planning, handoff between teams and related activities to assure healthy utilisation
Drive day-to-day activities of system initiatives, including OpenAir and Salesforce.com related projects
Provide consistent, high-quality reports, including an analysis of what the data means (providing business insight, not simply formatted data)

Technical Services Manager Resume Examples & Samples

Oversight of internal and External/Contract maintenance personnel; Balancing AOP commitments & metrics to deliver world class safety and uptime
Embrace & leverage technology to improve safety, throughput and reliability using automation, digital measuring, information transfer, robotics, software and sensing systems to support safety, growth & quality initiatives
Effectively team with Operations, Engineering, ATS & Project Management to elevate overall facility performance – a key role in site leadership
Technical ownership of industrial IT and automation systems
Accomplishes results by communicating expectations; planning, monitoring, and appraising job results; coaching; initiating, coordinating, and enforcing systems, policies, and procedures
Directs physical building repair and maintenance including paving and grounds
Achieves financial objectives by establishing objectives; developing budgets; controlling costs, maximizing use of available assets
Ensures ATS & machine center critical spares inventory is accurate and adequate to meet uptime expectations
Ensures efficient equipment operation/availability to meet equipment up-time OEE goals, and downtime goals for plant as established in AOP
Prioritizes jobs in order to meet production requirements and other department needs
Partners with Engineering, Project Management & Quality to execute installation of commissioning of capital equipment
Manages facility TPM Program with visual tracking of all PM/TPM activity
Work with Safety on all LOTO / SOP updates
Must be able to manage critical equipment spare parts inventory tracking
Manage forklift battery overall maintenance
Responsible for critical facility support equipment (boilers, heaters, air compressors, vehicles, etc.)
Work with ATS on all specialized equipment testing and follow-up (vibration analysis, IR Thermo, air leaks, etc.)
Responsible to recommend plant security initiatives
Direct reports include building and grounds personnel, PLC staff and ATS site leader
Must be self-motivated with the ability to work independently and in a team environment, Matrix experience desired
Ability to create and drive change and effectively communicate throughout the organization, process driven with bias toward visual systems
Electrical background and PLC experience preferred (Allen-Bradley, Beckhoff experience highly desired)
Formal training in PLC or PC controller programming (Rockwell Automation PLC-5, Motion Control, SLC-500, RS-Logix, SCADA)
AutoCAD knowledge strongly desired
Strong experience with and deep understanding of PLCs
Experience with interfacing to relational databases, information management and reporting applications
Must have a certification as a Six Sigma Lean Green Belt or ability to attain within 12 months

Technical Services Manager Resume Examples & Samples

Lead a credible and cohesive team of technical experts and professional support consultants to deliver best in class technical services for JM; ensuring BIS Services are managed to maintain availability, capacity and performance and technical partners operate within KPI and budget
Develop and implement best practice standards, processes and procedures across the JM technical community
Lead the build/configuration and deployment of infrastructure solutions including technical training, pre and post-implementation support and transition to steady state support
Manage resources to ensure the Technical Services organisation meets its objectives and contributes in the overall performance of the department, provide guidance and assistance to staff, control and manage expenditure related to the team's activities, recruitment and development of staff
Contribute to the effective management and on-going development of BIS Operations, achievement of the department’s strategic objectives and the development and implementation of the group's technology strategy
You will have significant experience in implementing and managing applications that are deemed to be enablers of core business processes/functions
You will have demonstrable experience of managing technical teams and 3rd party service, along with substantial experience of producing and managing budgets, forecasts and cost models
Additionally experience in managing diverse global teams as one virtual resource, along with ITIL certification would be highly desirable
This role will be required to participate in the Major Incident Management process which may mean out of hours participation in incident resolution and service restoration. Additionally some travel may be required
A SALARY EXPECTATION MUST BE INCLUDED IN YOUR APPLICATION OR ON YOUR CV / RESUMÉ FOR YOU TO BE CONSIDERED FOR THIS ROLE *

Technical Services Manager Resume Examples & Samples

Leads their team in effective operation and maintenance of M&E infrastructure, equipment, processes or services
Technically manages and is responsibility for their own actions and the team’s performance
Consistently delivers clear concise briefing of technical issues to non-technical colleagues
Effective interpersonal skills to lead teams and liaise with peers
Commitment to the highest professional engineering values and standards
Understands how to innovate and encourages creativity and positive change
Experienced and capable of have technical accountability for M&E systems and solutions including simple standby generation and UPS systems

Technical Services Manager Resume Examples & Samples

Drive services revenue and meet targets for bookings and utilization
Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction
Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services
Design and scope Software Integrity Solutions in close collaboration with the local Sales team
Recruit, develop and motivate a team of highly skilled Technical Services Consultants
Manage multiple concurrent deployment projects to successful completion
Advocate customer needs / issues cross-departmentally
Oversee and bill up to 25% of time for on-site project work

Technical Services Manager Resume Examples & Samples

12+ years’ experience in a similar role with an enterprise software company
Experience with virtual environments, web based applications and enterprise environments
Excellent written and oral communication skills, with the ability to interface with clients and internal team members at all levels (staff to C-level)
Demonstrated experience as a persuasive and persistent advocate for customer needs
Excellent cross-functional team leader
Demonstrated ability to take the initiative and work in a self-directed manner
Ability to thrive in a fast changing environment
Ability to communicate comfortably across all levels of corporate structure

Technical Services Manager Resume Examples & Samples

Executing the claims process by determining appropriate level of channel involvement, inspection, resolution, communication, and process improvement for all product categories
Identifying and owning opportunities for claims expense reduction in areas such as manufacturing and installation issues, quality control, warranty verbiage, sample quality, and education/training efforts
Monitoring performance of all northeast distributors relative to claims-to-sales ratios in addition to executing and adhering to policies and procedures
Administering processes for continuous feedback to Product Management, Quality Control, and Manufacturing on product performance, installation, and environment issues and warranty concerns
Insuring plans are established and appropriately communicated to all parties involved to reduce Armstrong Flooring’s exposure to claims
Providing continuous education on topics such as product knowledge, installation, and warranty information to Armstrong Flooring’s channel and end-use customers
Minimum of 3-5 years of experience in the flooring industry
Ability to effectively train and/or teach individuals
Skilled in the analysis and reporting of claims
Ability to interpret and communicate application of warranties relative to complete installation systems
Ability to perform quality audits to measure conformance to standards
Must be located in the northeastern United States
Flooring installation related experience

Assistant Technical Services Manager Resume Examples & Samples

Leads their team in effective operation and maintenance of M&E infrastructure, equipment, processes or services. Technically manages and is responsibility for their own actions and the team’s performance
Effective interpersonal skills to lead teams and liaise with peers. Commitment to the highest professional engineering values and standards
Effectively manages and supports Post Incident Engineering Review requirements
Work effectively with colleagues, clients, suppliers or the public, and be aware of the needs and concerns of others, especially where related to diversity and equality
Accountability for project, finance and personnel management and managing trade-offs between technical, commercial and impact to systems or buildings
Effective interpersonal skills in communicating technical matters
Experienced manager of Engineering or specific technical competence
Keen to Develop as a leader in the engineering job family
Holds academic and vocational qualifications or has experience equivalent to those
Has or is in the position to qualify for IEng Accreditation to a professional body

Technical Services Manager Resume Examples & Samples

Supervision of facilities Operations and maintenance services to ensure buildings are functioning effectively
Repair and maintain HVAC equipment including preventive maintenance, servicecalls, emergency and trouble calls, routine work orders and schedules maintenance
Hard Services: inspection, testing, maintenance and repair of structural & architectural elements, door systems, electrical systems, , generator, heating, ventilation, air conditioning & refrigeration systems, plumbing systems and building control systems
Ancillary services: service management and coordination, work order tracking and management, maintenance program implementation, plan and drawing management, budgeting and financial control and help desk services
The Technical Services Manager is responsible for driving the Maintenance Team to constantly refine operations by analyzing, testing and looking for better ways to manage the operation. The Technical Services Manager sets the direction for implementation through hands-on management of all aspects of the maintenance plan which will ensure the service reliability for all the facility’s users
The Technical Services Manager will begin with the coordination of the transition kick-off; creation of the transition communication schedule; leading the transition activities; and monitoring progress in all areas to ensure all deadlines are being met. The Technical Services Manager will be the on-site central point of contact for the client
Produce results as per plans and financial targets through the effective management of employees and resources
Meet with the client and ENGIE’s corporate management on matters relating to the services performed with a view toward obtaining effective coordination of all operations. Issue reports and summaries to the client as required
Develop, implement and communicate improved processes, policies and procedures on a continuous basis, always seeking greater efficiencies and higher customer satisfaction
Oversee an effective work safety program and manage health & safety issues
Develop, guide, direct, motivate and manage the performance of all direct reports in line with our HR Program to assist in the realization of their potential and to enhance their knowledge-based skills
Support the recruitment process ensuring the appropriate number and caliber of candidates is recruited in order for the division to meet its objectives
Establish and maintain effective business relationships with customers, suppliers and subcontractors, ensuring high levels of customer satisfaction
Perform any additional duties on an as required basis where such duties are within the scope of contractual limitations or as required by the Authority
Must be fully familiar with the requirements of the project contract, the schedules and ensure the proper skilled staffing is provided and oversee management of various subcontractors
Prepare communication plans and reporting templates
Confirm asset inventory and conduct Condition Survey
Support with Quality Control Program implementation and continual improvement processes
Ensure that the strategic and operational vision for the Facility Maintenance Project is being carried out to the highest standards
Responsible for overseeing all repair and maintenance actions that occur 24/7/365 and shall include but not be limited to the following duties and responsibilities

Technical Services Manager Resume Examples & Samples

Technical audits
Operates effectively in an complex organisation where there are conflicting demands on time and resources
HVAP support/cover
Management/cover
Supporting the BI & I team
Competency assessments CP/AP
Establishes excellent working relationships with internal client contacts
Establishes excellent working relationships with external clients
Other operational and management activities as appropriate

Technical Services Manager Resume Examples & Samples

Monitor and manage Tier 1 cases across Aol platforms
Escalate cases to Tier 2 for more technical issues that require further investigation
Converse with clients on a daily basis, responding to them directly in a support capacity via case system, email or phone meeting SLAs
Initial case acknowledgement and assessment
Resolve Tier 1 cases including platform questions and troubleshooting ad trafficking/serving problems, reporting discrepancies, and console related issues
Provide internal support for Technical Consultants, Sales, Account Managers and other Business areas
Conduct regular training sessions on products for new/ existing clients, as well as internal teams
Occasionally participate in customer or internal calls as needed to expedite resolution
Maintain proficiency in ONE by Aol platforms, including products, processes, and related technologies
Maintain high productivity in stressful situations and demonstrate a sense of urgency about results

Technical Services Manager Resume Examples & Samples

Deliver a high level of technical expertise, service and support to MAH Poultry sales in the US. Assure those services are provided within corporate objectives and within budget guidelines
Technical service includes but is not limited to: involvement in the development of new products, development of vaccination programs and protocol for use of pharmaceuticals, product use directions, adverse event reporting, dealing with poultry health issues in customer’s operations, customer complaints and education on new products from MAH
Travel will compose at a minimum 60% of incumbent’s time. Travel responsibilities will be prioritized by value of customer and return of travel investment
Participate as a scientific speaker on the agenda of key Poultry industry meetings where needed by communicating non-proprietary company research and representing MAH as a source of highly valuable technical expertise
Candidates must have working knowledge and experience with required poultry expertise/management skills including development and implementation of health programs, as wells as applied research protocol
Must have a minimum of 3 years’ experience in poultry health
Excellent communication skills both verbal and written, including good presentation skills and interpersonal skills
Must have demonstrated leadership skills
Must be available for travel up to 60% of the time

Technical Services Manager Resume Examples & Samples

Bachelor’s degree in Engineering or Sciences
10 plus years of product development in a laboratory environment
5 years of technical service experience in lubricant and refined fuel applications
Lubricant and fuel lab instrument knowledge and experience
Understanding of agricultural, construction, automotive, over the road and industrial equipment
Knowledge and understanding of petroleum and lubricant chemistry, product formulation, and a good understanding of SAE specifications and ASTM test procedures
5 plus years of base oil and additive interface
5 plus years of supervisory experience in a quality or technical position
Technical/quality related experience in the lubricants industry

Technical Services Manager Bristol Lifts Resume Examples & Samples

Supports the team & contracts to comply with ENGIE SHEQ Processes and ethos and leads by example
Management point of contact for Technical delivery across the Region
Responsible to provide a compliant service
Continuous Improvement and look for growth opportunity
Will carry out Audits across the site to make sure technical requirements and compliance is achieved
Support the Account & Facilities Manager in Specialist Service Provider analysis/tenders
Attend Meetings with the key stakeholders
Set team objectives
Carry out team PDRs
Develop long term relationships with key stakeholders
Strong communication skills and the ability to deal with all levels of staff, or difficult situation
Capable of handling a wide variety of tasks on a daily basis
Pro-active in achieving the highest standard of operation
To be able to respond to many requests and at times work under pressure
Technical Qualifications in either Electrical or HVAC
Able to lead a team to achieve the best results
Strong Technical Knowledge
Previous experience in working in a Healthcare Environment
Previous experience in working on LIFT/PFI Contracts
Previous experience in working in a technical lead role within a Healthcare Environment
High level of commercial awareness
Experience of working in public buildings
Knowledge of Health & Safety and COSHH Legislation
Computer literate with good skills in word, excel, email, internet etc
Able to work on own initiative
Good knowledge of SHEQ procedures, risk assessments, work permits etc

Technical Services Manager Resume Examples & Samples

Proven in-depth knowledge of the relevant crop, relevant pests and relevant control strategies
Thorough understanding of technical characteristics of relevant crop protection products
Relevant practical crop experience in the agrochemical industry
Established relationships/networks and memberships with key crop, academic and government institutions
Experience in product development, products screening and agronomic research
Ability to work autonomously and in cross function teams
Execution skills
Strong verbal and written and interpersonal skills
Creative problem solving abilities
Train the trainer experience
Ability to interact and build relationships effectively, at all business levels, both internally and externally

Senior Technical Services Manager Resume Examples & Samples

Provides technical support/expertise and is the main technical liaison in all phases of project development to customers and Account Managers. This includes advising on production selection, overages and application troubleshooting
Acts as the technical lead for global customers, aligned with the Global Relationship Leads, to ensure consistent support is provided to all customer locations, as business needs require
Assists Marketing, Commercial Management and the Sales team with new DSM product launches, including training and customer communications
Works closely with the Application Labs to troubleshoot customer product or premix problems and identify new applications
Provides technical support to the formulation, quality and production teams to ensure that premixes for food and beverage applications are formulated, tested and produced to meet customer requirements. Develops and troubleshoots blend procedures for food and beverage premixes in conjunction with production team
Coordinates with Marketing and Nutrition Science and Advocacy to develop compelling product concepts using DSM ingredients, and works with the Application Lab to formulate prototypes based on these concepts. Identifies gaps in the application portfolio and initiates projects to fill them, ensuring DSM stays current with application needs as the market demands
Promotes DSM products, blends, and prototypes via exhibitions, trade shows, customer presentations, lectures at conferences, and publications. Promotes new and existing ingredients and applications with new and existing clients
Supports the business plan for both premixes and straight product sales by supporting new opportunities and maintaining/supporting the current customer base
Coordinates and provides training on technical/application topics to account managers, formulations and other related departments
Acts as the owner for product complaints - coordinating with the customer and quality departments to ensure adequate resolution is achieved
Keeps current with scientific, regulatory, professional society and trade association developments
Assists in the compilation and development of technical documentation to address customer regulatory compliance needs
Acknowledges and strictly follows DSM SHE Policy in all activities
B.S. degree (advanced degree preferred) in a scientific discipline, preferably in food science, chemistry, pharmacy or chemical engineering, with a minimum of 6-8 years of industry experience in a relevant field
Food industry background required
Works independently, under minimal supervision
Requires knowledge of food and beverage industry market segments including their manufacturing processes. Knowledge of Food & Beverage customers’ requirements and specifications a plus
Practical experience in development of Food & Beverage products (bars, RTD and instant beverages, dairy products, cereals, etc.)
Knowledge of nutritional ingredients including vitamins, carotenoids, omega-3's (functions, commercially available forms and regulations) preferred
Demonstrated experience working with external customers and comfort in presenting technical information
Practical knowledge of powder technology and handling properties
Able to collaborate efficiently with a diverse group of colleagues and team members across multiple locations globally
Must have excellent written and verbal communication skills and demonstrated experience with Microsoft Office programs
Statistical/trend analysis tools and other computer skills, especially SAP knowledge is a plus

Technical Services Manager Resume Examples & Samples

Bachelor's degree or equivalent with 8 to 10+ years relevant experience required. Bachelor’s degree in Production, Sourcing, Business, or related
Thoughtful urgency in analyzing complex issues
Ability to build value-added relationships with cross-functional peers
Drive profitability and growth
Strong negotiation and influencing skills
Decision-making

Technical Services Manager Resume Examples & Samples

Minimum Three years' experience in assisting in the following
Working within Hard services in a supervisory or higher role for a minimum of three years
Working knowledge of other services such as support services, Admin, Finance
Working experience of People Management, Sickness, Performance, Risk Management and compliance with HR legislation
Experience of Managing Sub Contractors and maintaining standards
Responding to bespoke client/ operational requests for information
Ad hoc reporting requirements for management and client to be undertaken
Good working knowledge of standard IT packages
Excellent communication and customer service skills as well as the ability to build positives
Must be well organised and efficient
Must be self motivated and be able to work on own initiative
Experience of analysis of data and reporting writing
Have a minimum of IOSH Working Safely
Well versed and understand statutory compliance and reporting
Experience of Asset Management and CAFM systems
Experience of Life Cycle management and requirements
Experience of working and adhering to budgets, offering cost effective solutions
Competent in use of Microsoft packages, particularly Word and Excel to produce accurate and well presented text, data and pictorial reports
Sound awareness of risk assessment and working safely with equipment
Sound knowledge of Health & Safety including ISO 9001 & 14,001
Strong customer focus with experience of delivering high standards of Customer Service. Previous FM experience within a Education and/or PFI environment would be an advantage
Full driving licence required

Technical Services Manager Bleached Board Resume Examples & Samples

A minimum of 10 years’ experience in manufacturing or converting of SBS or other paperboard substrates for use in folding cartons, foodservice or liquid packaging applications
Experience in supporting multiple manufacturing lines
Experience using Microsoft Office programs such as Word, Excel, Outlook
The ability to travel 50% or more including trips internationally
Bachelor’s degree in Chemical Engineering or Paper Science
Experience in the application of Six Sigma or Lean tools in manufacturing environments
Experience using Minitab or other statistical software

Technical Services Manager Resume Examples & Samples

BS and/or MS in a Technical or Life Science discipline
Minimum 15 years’ experience in Qualification / Validation and Compliance
Minimum 10 years Operations experience from proposal, staffing, and execution
Minimum 5 years project information management experience
Experience in working with client(s) and all levels of personnel
Must have excellent communication skills written and verbal; and
Must have excellent interpersonal skills and ability to foster a team environment

Technical Services Manager Resume Examples & Samples

Pre-conceptual Studies
All current cGMPs and Regulatory requirements related to facility design
Technology evaluation and economic analysis
Detailed Design
BS or MS in Chemical Engineering, Mechanical Engineering, Bio Process Engineering or specific Life Science Discipline
Minimum 20+ years of experience required
Prior experience with pharmaceutical or biotechnology manufacturer is HIGHLY desirable
Possess thorough knowledge of all aspects of cGMP, Commissioning Qualification Validation (CQV) and ASME BPE requirement
Possess current knowledge of all Regulatory requirements related to Biotech facility design
Incumbent shall be actively involved with industry technical societies such as International Society of Pharmaceutical Engineers (ISPE)
Must be willing to travel globally

Technical Services Manager Resume Examples & Samples

Participate as a scientific speaker on the agenda of key swine industry meetings where needed
Strong interpersonal skills
Must be willing to travel at least 50 - 60% of the time

Technical Services Manager Resume Examples & Samples

Serving as a subject matter expert to clients and other ADP Tolerances Loss Control Consultants and Risk and Safety Specialists as needed/requested
Serving as the SDP Tolerances occupational health/industrial hygiene and ergonomics expert to clients and other ADP Tolerances consultants and specialists
Review and update all client value-added reference materials produced by Loss Control Consulting to ensure technical accuracy and compatibility with regulatory requirements
Research and compose technical loss control bulletins, sample programs and references for use by clients, Loss Control Consultants and Risk and Safety Specialists
Identifies and selects list of qualified external loss control and safety resources/vendors which will augment/supplement ADP Tolerances Loss Control and Risk and Safety efforts
Technical Services Manager will serve as the liaison between qualified external vendors and ADP
Tolerances consultants and specialists as well as clients and will direct and monitor all services provided by the external resources
Over 8 Years, Up to 12 Years, Practical experience as an insurance company loss control representative, independent safety consultant, related insurance company position or Professional Employer Organization (PEO) or Administrative Service Offering (ASO)
Appropriate safety professional job experience within an industrial setting would also be considered as would post-graduate education in risk management, engineering, safety, occupational health or similar fields could be substituted for experience requirements
Bachelor's Degree or its equivalent in education and experience with a Major Area of Concentration in Engineering, safety, occupational health/industrial hygiene, ergonomics or related discipline
Certified Safety Professional (CSP)
Some Master's Level Coursework
Associate in Risk Management (ARM), Certified Industrial Hygienist (CIH), Certified Professional Ergonomist (CPE)
Specialized Technical Knowledge
Will serve as technical subject matter expert for clients and Loss Prevention Consultants
Written Communication Skills
Must be capable of producing understandable technical references and documents
Verbal Communication Skills
Must be an excellent trainer and coach to Loss Control Consultants and capable of communicating technical information to clients
Interpersonal Skills/Professional Demeanor
Must be able to support the ADP Tolerances value proposition by presenting information in a credible, supportive manner

Technical Services Manager Resume Examples & Samples

Broad knowledge of IT infrastructure, application development and communication architecture. Understanding of critical facility components such as emergency generators, UPS system, HVAC system and the like
Knowledge of best practices in information technology and communication systems, engineering design and system architecture
Skilled in critical thinking and work breakdown structure, project management, site management, lease agreements and facility maintenance
Experience in contract management with building and systems vendors. Responsible for maintaining regular maintenance and replacement logs. Staying up to date on latest technology and cutting edge solutions
Experience supervising staff and providing direction, necessary coaching, feedback, training, developing performance measures
Strong written and verbal communication skills. The uncanny ability to interpret technological information to a diverse audience of IT understanding
Ability to work cohesively with a diverse workforce varying from bodies of work, beliefs, backgrounds, cultural, religious, sexual orientation and the more
Public safety communications background
Experience working in a 9-1-1 dispatch center
May 25, 2017; Oral Board Examination

Technical Services Manager Resume Examples & Samples

This position has a strong impact on the overall site performance and supports achievement of the Regional and Global performance of GSI/AGCO
The Technical Manager is responsible for ensuring a manufacturing system is successfully operating in the site, and within the AGCO group through cross-site projects within his or her area of responsibility
The Technical Manager must have very good interpersonal skills, be able to delegate and work under pressure, have the ability to negotiate, and be able to prioritize and manage a large volume of information efficiently, effectively and accurately
The Technical Manager must employ standard project management methods and retain a calm and professional manner in communication and problem solving
The Technical Manager must be able to collaborate closely with other functions and convince others without having disciplinary authority to instruct
The Technical Manager must be a good listener and communicator and be able to listen to other's opinions and convey key points to a group. Must be able to give and receive constructive criticism
The Technical Manager will deal with leadership groups form other sites and departments. Will also deal directly with outside vendor /suppliers
The Technical Manager will be managing a group of experts / (university degree in different areas mechanical engineering, industrial engineering or others)
Bachelor of Science Degree in a major field of science, engineering, or technology required. Quality Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Technology or equivalent required
Five years equipment, tooling and process manufacturing experience
Five years of management of employees
Four years direct experience with a quality function and/or quality related responsibilities
Four years’ experience in the automotive or agricultural equipment manufacturing industries preferred
Direct experience in team facilitation, and group leadership required
In-depth knowledge of Engineering documentation and Quality Management Systems
Comprehensive experience and knowledge of Product Manufacturing, Design, and Engineering in metal industry
Proven ability to oversee / manage multiple complex projects
Have the capacity to convert functional process specifications into pilot and industrialized equipment to meet needs
Geometric Dimensioning & Tolerancing (GD&T / GPS) indepth knowledge (preferred)
Effective oral and written English communication skills (2nd language preferred)
Advanced knowledge in Lean Manufacturing and Lean Office techniques and methods
Six Sigma experience preferred

Technical Services Manager Resume Examples & Samples

Provide technical support to operating departments in statistical applications, process capability assessment, and problem solving. Participate in and support product improvement and new product development efforts
Provide process design and evaluations for capital projects. Conduct all plant product, process and materials trials. Participates and coordinates plant technical support activities as required to achieve plant goals
Participate in the selection process, train and develop the personnel required to perform the process engineering and quality control functions in the plant. Build strong employee relations through open communications, consistent application of policies and procedures and establishment of a culture of empowerment
Develop a thorough understanding of the raw material technology and establish in-coming raw material specifications and testing procedures. Manage programs that will systematically evaluate the performance of the manufacturing process and lead to modified techniques which will improve cost and quality
Propose, gain approval, and control the Technical Department budget. Implement cost reduction opportunities and means to strengthen the organization. Create and maintain culture to identify and implement continuous improvement ideas
Effectively manage and drive continuous improvement in the Employee Health and Safety Programs, Production Capacity Improvements, Quality & Process Improvements, Employee Involvement/Development and Environmental Compliance
Ensure that plant operations conform to technically and environmentally related OSHA and EPA requirements. Maintain compliance of safety standards, housekeeping and personnel policies
Responsible for planning, coordinating and directing Quality and Process Engineering functions for Technical Services to achieve department goals. Establish and sustain strong Process Control culture with all direct reports
Ability to troubleshoot and solve production challenges
Familiar with standard manufacturing concepts, practices and procedures
Five years of demonstrated supervisory experience with proven leadership and teambuilding skills
Advanced communication skills and Microsoft Office suite proficiency
Should have knowledge of rotating equipment, machine design, bearings/lubrication, hydraulics, pneumatics, and electronics
Ability to respond to requests in a professional and timely manner
Strong planning, prioritization, organizational and reporting skills
Independent problem- solving skills
A Bachelor’s degree in Engineering (Chemical, Electrical, or Mechanical)
Minimum 10 years of demonstrated manufacturing experience

Technical Services Manager Resume Examples & Samples

Develop and implement site validation and qualification initiatives
Coordinating internal and client validation projects for packaging equipment, processes, facility, utilities, cleaning and computer systems
Prioritize workloads to project commitments and scheduled timelines
Provide technical expertise during validations, design reviews, factory acceptance testing, engineering studies, and investigations
Conduct equipment sourcing and evaluate manufacturing equipment most suitable and cost effective proposed processes
Provide leadership, manage, schedule, coordinate, direct and review the activities for Technical Services staff
Initiate, review, approve, or complete documentation includes but is not limited to
B.S. degree in Biology, Chemistry or a related Science with 3-5 years’ experience
Prior supervisory experience
Excellent time management skills and ability to work independently as well as in team collaboration
Good communication skills, organized with attention to detail
Successfully complete background check and drug screen

Technical Services Manager Resume Examples & Samples

Set functional strategy and manage multiple teams and processes in the context of plant wide operations objectives
Develop and integrate systems and define appropriate use of technologies to build operational capability and continuous improvement
Study aspects of operational efficiency and quantify and develop strategies for mitigating risks. Provide technical support to operations, providing specialist knowledge in the areas of process technology and analytical services
Provide technical expertise to support the highest safety standards at Long Harbour
Deliver technical improvements that support the efficient and cost-effective execution of the production plan
Provide day-to-day troubleshooting, problem-solving and general technical support for Long Harbour Operations as required
Provide technical expertise to ensure that Long Harbour Operations can meet its longer-term goals. Monitor plant system production performance and integrity; communicate with the various groups to ensure processes are in place to sustain and build production capability and to meet targets outlined in the business plan
Liaise with Vale’s technical excellence center in Canada, and other technical teams both internally (e.g. Thompson) and externally (e.g. local Universities) to maximize the effectiveness of technical work, and facilitate best practice sharing
Manage the Technical Services groups by allocating and adjusting resources and defining practices and priorities to meet plant operating objectives
Support and implement the Safe Production model of risk and hazard management and support Vale’s safety, health and environment management system
Liaise with Marketing to keep abreast of customer issues and market conditions. Carry out customer visits, and provide technical expertise/advice as required
Detailed knowledge of hydrometallurgical processing plant operations is required
8 – 10 years of related experience, within related industry
Proven management and leadership capabilities
Demonstrated mentoring and coaching skills
Strong decision maker in demanding environments
Ability to establish and maintain healthy working relationships based on trust
Strong Business acumen

Technical Services Manager Resume Examples & Samples

Five or more years in medical equipment or patient care industry
Five or more years managing a call center, reverse logistics and/or repair operation
Must be able to perform in a variety of environments to include direct interaction with Customers, Masimo Field Service personnel, OEM customers and in-house personnel
Must be a self-starter; a "hands-on" individual who enjoys high visibility challenges with minimal support and direction
Must be PC literate, have excellent organizational, communication, writing, and project management skills

Technical Services Manager Resume Examples & Samples

Have a strong safety and risk management focus
Have extensive experience in Mine Planning (Mid and Long Term), Geotechnical Engineering and Budgeting and Forecasting
Be an effective and safe team player
Have experience in SAP (highly desirable)
Have extensive experience Vulcan (essential)
Have 10 years experience in Underground Mining Engineering (essential)

Technical Services Manager Resume Examples & Samples

At least 5 years experience in Healthcare Information Technology with at least 3 years direct experience in implementation or other customer-facing operations
At least 2 years management experience. Previous experience managing other leaders/managers as direct reports preferred
Lean, Six Sigma or other similar process improvement methodology certification preferred
Familiar with industry standard healthcare data exchange formats including HL7, CCD/CCDA, and ANSI EDI X12
Proficiency in healthcare data domains including clinical and financial
Proficiency of RDBMS and SQL concepts
Proficiency in software development/implementation life cycle. Familiarity with Agile methodology preferred
Proficiency in data management and analysis concepts and best practices. Familiarity with statistics generation and data analysis presentation preferred

Technical Services Manager Resume Examples & Samples

Manage the day to day activities of direct reports including facility Approvals Coordinators, Laboratory Supervisor, and others as directed by the General Manager
Write procedures for all critical work practices
Perform training and auditing on a recurring basis and in a manner designed to ensure safety and regulatory compliance goals are met including compliance with all applicable regulations and company policies
Follow up on near misses and incidents by identifying root causes, applying appropriate corrective actions, and auditing on a recurring basis to ensure corrective actions are continued and are effective
Continually and proactively evaluate opportunities to innovate, improve process efficiency, improve customer service, and reduce risk of violations
Set department goals. Monitor and report performance metrics relative to those goals. Manage performance in response to metrics
Know how to perform the jobs of all direct reports and employees of direct reports. This position is expected to temporarily perform the work of any direct report or employee of direct report when there is a vacancy until that vacancy can be filled
Be able to work effectively and cooperatively with other departments at the facility and within the company including EHS, Operations, Sales, Customer Service, Finance and others
Ensure excellent customer service is provided to both internal and external customers
Coordinate hiring, training and auditing of staff with applicable managers that have dotted line reporting responsibilities
Manage various technical projects for the facility
BA/BS in chemistry or related technical field
A minimum of 5 years of related experience and/or training; or equivalent combination of education/training and experience
To perform the duties of this job, the associate must have knowledge of Hazardous Materials rules and regulations
Computer literacy in operating a personal computer using word processing, spreadsheets, and database management systems such a Word and Excel
Must have excellent organizational, communication and interpersonal skills; customer oriented with a strong desire and effort on meeting the clients’ needs
Decision making skills to select an effective course of action while controlling resources and expenditures
Must be able to deal tactfully with internal and external customers and have good leadership skills to motivate and guide others to ensure performance in accordance with clear expectations and goals

Technical Services Manager, AP Resume Examples & Samples

Work closely with key stakeholders such as the Performance Films (PF) commercial and marketing teams to implement overall PF strategy and meet business objectives for AP
Develop and communicate appropriate objectives, priorities and metrics for the AP Technical Services team
Allocate staffing and manage resources to ensure that short, medium, and long term objectives for the team are met within budget guidelines
Monitor market trends to ensure that the PF business is appropriately prepared for any new technical initiatives or innovations
Provide direct technical support as needed to support commercial and marketing needs
The Technical Services Manager shall lead the AP Technical Services team in the areas of technical service, quality control, competitive analysis, training, and project management. He/She shall direct the Technical Services team to carry out the following responsibilities
Minimum technical or engineering Degree or equivalent
At least 5 years of business or technical experience and a minimum of 5 years customer-facing experience
Experience in technical customer support, quality management, training and/or product development
Ability to build, lead, and motivate diverse teams
Excellent inter-personal skills with demonstrated success working with cross-functional teams, including internal and external stakeholders
Ability to contribute effectively as an individual and within a team
Should have high energy with strong initiative and self-motivation
Demonstrated ability to effectively maneuver through complex situations
Good written and oral English communication skills

Technical Services Manager Resume Examples & Samples

Improve paper machine availability and other related paper machine KPI’s
Audit paper machines and indicate areas of improvement
Assist mills before, during, and after outages
Improve paper machine outage planning
Partner with vendors to improve paper machine performance
Review drawings and P&ID’s and provide feedback for process improvement projects
Create value for the company and customer through development of problem solving techniques
Drive executional excellence as Best in Class provider of education to employees in paper making techniques and standard operating procedures
Mentor salaried personnel in papermaking
Support Mill division Quality Systems for paperboard production
Support KT and Six Sigma Process Management deployment
Partner with Technical Laboratory resources for technical service to Paper Mill and Carton Facilities, including outside trade customers
Support customer complaints and trouble shoot quality issues
Assist production areas with trials and change tracking
Demonstrates organizational agility by being able to find solutions through teamwork
Participation on Mill Division projects
Utilizes strong oral and written communication skills and demonstrates professional presence
Demonstrates proficiency with financial acumen resulting in improved productivity and quality
Operate virtually from home office
A minimum of a four year Bachelor’s degree (B.A.) from four-year college or university
A minimum of 20 years demonstrated experience in fourdrinier paperboard making
High degree of self-directed and independent decision making ability with excellent time management skills
Ability to evaluate, persuade, negotiate optimal Mill Division resolutions when balancing competing resources and needs

Technical Services Manager Resume Examples & Samples

Identifying and executing new business development projects through direct relationships with key customers, direct management of projects, and by providing technical and market expertise to support other Sales and Technical Services colleagues. This may include colleagues in other regions and businesses
Use category expertise and direct customer relationships to identify and execute new business development projects with food and beverage manufacturers, particularly in the Dairy category, through direct relationships with key customers, direct management of projects, and by providing technical and market expertise to support other Sales and Technical Services colleagues. (50%)
BS in Food Science, Food Technology, Chemistry or a related field of study
6+ years of Technical Service/Sales or Food Applications lab experience
An existing network of relationships with large multinational customers and dairy producers
Excellent presentation skills and proficiency in oral & written communication

Technical Services Manager Resume Examples & Samples

Plans, directs and manages the activities of Help Desk/PC Support, LAN Administration and Microsystems staff
Maintains systems to ensure that work requests are accurately logged, tracked and followed up for timely completion, and that users are kept informed as to the status of their tickets
Develops metrics and tracks performance of PC Support team
Monitors activities for trends, issues and to help identify common problems and address their resolution
Meets or exceeds established Service Levels
Surveys user staff and solicits feedback to measure user satisfaction as to the timeliness, professionalism, competency and effectiveness of services provided
Sets direction for development of PC software images for supported staff, including Division and Sales
Uses resources effectively, involved with project planning and establishing priorities
Verifies that processes are in place for timely release of software updates, fixes, patches and new releases and that quality controls are effective
Manages all aspects of the deployment of new PC hardware and software to supported areas
Manages the ordering, installation, configuration, upgrades and support of server hardware and software
Develops effective IT solutions for supported business units
Provides technical analysis and consultation on server configuration, resolves issues regarding LAN connectivity, operability, and equipment
Works closely with end users and business contacts to understand and prioritize business goals and information needs
Provides continual communication and coordination of functional activities to other departments to ensure effective associate support
Provides training and directs technical support to users regarding software, hardware and service issues. Interfaces with vendors to implement products or resolve service issues
Manages software and licensing compliance
Assists in inventory collection of installed software for audit compliance
Works with ES IT counterparts to implement ADP infrastructure standards, products and procedures
Diagnoses, evaluates, and troubleshoots server and network problems
Proactively reviews that all systems and structures are stable, reliable and redundant
Maintains infrastructure hardware, software and business applications to ensure system availability for the computing environment
Ensures all systems are adequately backed up for onsite and offsite recovery
Develops and maintains a site Disaster Recovery Plan
Manages data security through account ID's, remote access, passwords, authentication controls, anti-virus updates and virus remediation for the organization
Defines functional area objectives, budgets, project plans, work schedules and deliverables for group
Conducts staff reviews, develops staff training plans and performs staff salary administration
Communicates with direct management on ongoing status, milestones, successes and project risks
Looks for opportunities to add value, enhance service and performance
Keeps current on applicable technologies, new opportunities and potential issues
5-10 years technical experience, preferrably in support/call center environment
3-5 years experience in systems integration or data center
Strong analytical and problem solving capabilities
2+ years of Project Management experience
Very good at planning, organizing and controlling results
Bachelors Degree in Computer Science or similar degree, or the equivalent in education and experience
Thorough knowledge/background in Windows/Intel architecture
Strong knowledge/experience in LAN/server environment
PMP

Technical Services Manager Resume Examples & Samples

Support the Operations Manager to ensure compliance to the requirements of cGMP, and to our site quality programmes and patient supply objectives’ are consistently achieved
Manage and deliver the ongoing Operations Project Portfolio
Implement short, medium and long term strategies for the operations function to support overall company goals and objectives
Deliver Quality, Environmental, Health & Safety performance in accordance with the requirements of the company’s Quality, 5S, safety and environmental management programmes
Lead the Technical Services team through the effective use of performance management and coaching processes -- building excellent working relationships with direct reports, extended team-- and with team members in other functional support groups
This position is a key interface with all support departments on site to deliver the site goals and objectives. The Technical Services Manager is expected to provide full leadership and drive objectives for the support functions while supporting the late point configuration model across both Production and Packaging Areas
Develop and maintain critical relationships pertinent to the development of the role, enabling growth of the site
Identify methods for improving productivity and reducing overall manufacturing costs via lean manufacturing and robust problem solving teams
Proven leadership experience within a regulated environment
Self-starter with good motivational, decision making, planning, project management and communication skills
Good level of knowledge of Quality, safety regulations, manufacturing and process automation
Excellent interpersonal skills with the ability to work effectively with staff at all levels across multiple functions of the organization
Experience in developing strong working relationships across teams and functions
Understanding and experience in use of Lean manufacturing principles
Experience of managing teams in a fast paced and complex environment
Comprehensive and demonstrable understanding of regulatory and internal compliance management frameworks, systems and requirements

Technical Services Manager Resume Examples & Samples

Research, investigation identification and reporting of product quality issues through the direct dealer contacts, regional input and analytical studies of warranty and parts sales. Report the root cause and recommended corrective actions
Meet with customers, dealer and regional personnel to provide technical expertise to resolve customer issues related to product quality where all other resources have been exhausted. Provide technical expertise to assist the dealers in addressing the customers concern
Manage all assigned Canadian testing and/or product improvement initiatives/surveys - Coordinate and manage survey activities with Nissan global organizations ie: NTC-LA, NTC-FH, NNA, NML, NNA-S, NIS-MEX and ensure that survey activities are within assigned budgets and that all activity expenses and submitted for payment and those participating dealers are reimburse accordingly
Conduct detailed investigation research and prepare IIR (incident investigation reports) of potential legal and product liability incidents - Investigate and report on vehicles involved in automobile collisions and fire incidents where customers alleged product deficiencies
Manage the activities of product feedback dealers - Visit and communicate with product feedback dealers on a regular basis and provide detailed call reports including meeting with the Principle Owners and General Managers, collect product quality details for the early identification and prevention of technical issues, and determine appropriate corrective measures
Manage the flow of technical information to/from the regions and dealers through facilitation of regular regional product information committee (PIC) and Technical information Exchange (TIE) meetings
Manage and coordinate product quality test for factory/NCI assigned vehicle evaluations and parts collections activities and budget
Education: Bachelors degree preferred, post secondary studies in the field of automotive technologies and a proven customer service ethic
Must be a licensed automotive technician with a minimum of 7 years hands on experience within a dealership, service department, or equivalent, plus 3 years in a lead technical or Technical Instructor position
Knowledge of the principles of forensic engineering and failure analysis. Knowledge of the principles of automobile collision investigation and fire investigation
Must be able to handle multiple projects with tight deadlines. Using superior technical diagnosis/verbal/written communication and analytical skills

Technical Services Manager Harrow Resume Examples & Samples

Minimum of 3 year history of employment (including information which can be verified for any gaps)
Proof of identity & eligibility to work in the UK which must include
Ensuring that all planned engineering activities are completed on time and to a high standard with actions taken for all recommendations/findings
Ensuring that all reactive works are attended and completed without delay
Ensuring that all specialist sub contracts are in place, with visit dates agreed along with clear specifications for work required
To liaise closely with General Manager and the contract finance team to monitor expenditure against budget
To continually review the quality of work being carried out by the engineering team
To support the General Manager in the management of the contract with specific attention to the engineering requirements
To ensure that the permit to work systems are being correctly administered
To be responsible for the management of the engineering staff working on the contract
To deliver toolbox talks and site based coaching to the engineering staff
To identify and manage the training plans for the engineering staff
To interface with the customer so as to ensure satisfaction
Provide technical advice as necessary to customers
Successfully completed a recognised training programme of at least five years in Building Services Electrical or Mechanical Engineering
IOSH or Equivalent Managing Health and Safety
A minimum of five years post qualification experience working with building services engineering
A minimum of two years experience managing an engineering team
Held a position as an Authorised Person
Carrying out technical monitoring, audits and reviews
Managing a planned preventative maintenance system
Maintaining record systems
PC literate with a good knowledge of Microsofrt applications. (Word and Excel)
Ability to manage, motivate and control a team of engineers

Technical Services Manager Resume Examples & Samples

Be one of 6 members of Harrisonburg Commercial Lead Team - The lead team is responsible for creating strategy, executing against current plan, and developing talent within the organization
The Manager of Technical Services, as a Commercial Team member, has high responsibilities to align with the Commercial Business Manager, Order Pursuit Manager, and Major Projects Manager and meet competitive and market needs to grow the business. This will be achieved with a strong understanding of the market and customer competitive needs
Responsibilities include strong coordination and relationships with vendors that provide both products and services
Be responsible to work and coordinate efforts and services with all drafting and engineering processes across North America
Possess strong leadership experience and knowledge to lead a diverse team, make joint decisions on the market with other leaders and satisfy customer needs, and grow and develop the business
Bachelor's degree in Civil, Mechanical, Structural, or Architectural Engineering from an accredited institution
Minimum of 3 years of experience in the Fenestration Industry
Minimum of 3 years of experience with AutoCAD/Revit/Inventor/SolidWorks software
Minimum of 3 years of experience with curtainwall / window wall / unitized curtainwall projects
Possess a diverse experience in technical services to include drafting, take off, estimating and performing structural engineering calculations
Experience leading multiple and cross functional teams at multiple sites
Be a registered Professional Engineer
Possess direct supervisory experience with duties including but not limited to performance management, creating training plans, employee relations, etc

Technical Services Manager Resume Examples & Samples

Strong level of demonstrable experience in Routing, Switching (including Nexus) technology solutions
Build, Deploy and Support Cisco Wireless (ASA) solutions, including ISE, Prime, MSE
Build, Deploy and Support Cisco Firepower Firewall and Security solutions
Desirable technical qualifications including Cisco Certifications – CCNA, CCNP etc
Experience in building, installation, deploying and supporting core Cisco network technologies and Cisco wireless solutions
Highly Proficient with tools such as Solarwinds, Statseeker, Splunk, Wireshark
Strong Knowledge of MPLS networks and encryption technologies
Strong Knowledge of protocols such as BGP, OSPF, EIGRP etc

Technical Services Manager Resume Examples & Samples

Verify coaching is being conducted and is of good quality through auditing of coaching paperwork and by field assessment of technicians within Service Centers
Be the technical expert in challenging pest situations and help to develop action plans to provide solutions to control
Maintain relationships with state regulatory agencies to ensure we remain in compliance with respect to pesticide law within the states where you operate. Validate compliance within your Service Centers
Evaluate, introduce and implement new innovation technology and products within our Service Centers
A minimum 5 yrs. of related urban pest management experience required
Established proficiency in PowerPoint, Word, Excel, Outlook and other standard computer programs required
Maintain active membership in at least one state pest control association

Technical Services Manager Resume Examples & Samples

Provide the manufacturing organization with tactical hands-on support to address specific packaging related opportunities, exercising explicit authority to provide technical direction within the region
Implement, monitor and encourage effective use of packaging technical best practices, thus developing technical capability within the factories and technical functions
Lead and provide best packaging practices with respect to the integration of technical expertise and manufacturing into product development
Implement cost reduction initiatives, supporting packaging related AOC activities. Can be achieved through focused improvement teams and/or direct collaboration with plant specific packaging leaders
University degree required, undergraduate level or better
3+ years of engineering experience, preferably experience with packaging technology and project management work. Experience with continuous improvement is required, Lean Six Sigma certification is a plus. Previous experience with packaging equipment, engineering, and/or R&D roles is a definite asset
Ability to build strong relationships across a broad range of functions and support their efforts through a collaborative approach. Ability to influence effective decision-making with cross-functional business teams
Highly developed interpersonal skills, including the ability to interface successfully with others representing diverse styles and cultures
Strong technical orientation and can quickly gain credibility across the company, with the ability to improve packaging process efficiencies
Strong analytical and abstract thinking skills
Experience with process flow diagrams and process narratives
Experience in training and facilitation
Knowledge of packaging equipment, packaging methods, philosophies and basic packaging SOP’s
Expertise in the validation of the feasibility and effectiveness of new technologies
Start-up management concepts and commissioning

Technical Services Manager Resume Examples & Samples

Managing as required any day-to-day technical queries, investigations and issues, maintaining subsequent technical relationships with new and long serving clients alike (i.e: ad agencies, brands, publishers, networks, platforms)
Providing support as necessary on integrations with our API/Platform/Publisher clients across our full product stack
Pulling and reviewing performance data to ensure proper delivery and ultimately improving client performance
Communicating technical product needs and opportunities to Client Services and Product development teams
Continuously focusing on improving processes
Supporting growth, development and productivity of the Technical Services team

Telecomm Technical Services Manager Resume Examples & Samples

Manages the television and radio broadcast, cable television, microwave, and satellite facilities of the division
Interviews, recommends the employment, evaluates performance and assigns work for the support staff
Assists in planning and design of telecommunication systems for existing and new facilities by conferring with contractors and architects
Assures compliance with various technical standards, including those of the Federal Communications Commission
Designs, specifies, prepares and evaluates bids for equipment and technical services
Prepares and monitors budgets and grant proposals
Manages meetings, demonstrations and training regarding new equipment and/or procedures
Develops and implements facilities and equipment preventive and corrective maintenance systems and procedures

Technical Services Manager Resume Examples & Samples

Serve as a front line technical support, and train, mentor and advise our internal teams and customers on the use of our tools and technical integration solutions
Work with various internal teams to identify opportunities and build training materials to support ease of doing business throughout
Identify and drive process improvements that increase transactional efficiency to improve customer satisfaction and Crouse-Hinds profitability
Drive the sharing of best practices across the business
Ensure standard work is developed, documented, adhered to, reviewed and revised as appropriate for all departmental activity
Work autonomously to identify and act upon opportunities for specifications, and communicate information internally to help maximize orders
Relocation assistance will not be provided, candidates can work remotely from home office
Strong problem-solving, attention to detail, organizational, and systematic thinking skills
Able to work well with people across multiple functions and cultures
Bachelor’s degree in Business, or Mechanical, Electrical, or Industrial Engineering from an accredited institution
Master’s Degree in Business Administration from an accredited institution
Lean Six Sigma Greenbelt is preferred

100

Technical Services Manager Resume Examples & Samples

Ensure that legal requirements, groups standards and policies are adhered to
Oversee and manage of the Technical Services department (VOHE, Survey, Geology, Rock Engineering, Mine Planning) in all its aspects
Identifying and delivering technical and operational improvements that support a step change in performance in the operation
Optimisation and continuous improvement of technical service practices and processes
Mentoring staff in the Technical Services areas in line with HR systems, so staff develop in their technical, management and commercial skills and knowledge
Ensuring quality technical advice is provided by the various Technical Services disciplines

101

FM Technical Services Manager Resume Examples & Samples

Generating, assigning and coordinating the delivery and receipt information relating to Planned Preventative Maintenance from a diverse supply chain through KBR’s CAFM system
Raising Work Orders for Planned Preventative Maintenance works (including Statutory Inspection and remedial works) through the CAFM system and tracking and coordinating these work orders from Assign status to completion, including ensuring the relevant documentation/certification is provided by the Supplier
Providing administrative support to the Head of FM Technical Services and Asset Management
Providing regular reports in an agreed format in a timely manner, to internal and external customers and also to the Supply Chain
Identifying and making recommendations for additional systems and processes, that will enhance the customer experience
Developing and maintain effective working relationships, both internally and externally with customer and client at all levels of management. Ensuring client satisfaction with agreed outcomes and best practice methodology
Ensuring that the Head of FM Technical Services and Asset Management receives regular updated with the statuses of Statutory Inspections and other legislative work orders that are delivered by the Supply Chain
Assisting the Head of FM Technical Services and Asset Management with ensuring suppliers Planned Maintenance Schedules meet contractual requirements
Ensuring areas of concern with the delivery of Planned Maintenance including Statutory and Legislative requirements are highlighted to the Head of FM Technical Services and Asset Management
Ad hoc Project work as directed by senior management, this is to include updating of the clients asset register and planned maintenance tasks/job plans
Contributing to the design, delivery and evaluation of work procedures within a challenging and complex co-ordination role
Ensuring a full audit trail in place to satisfy internal and external auditors through the CAFM system
Promoting a robust health and safety culture within the workplace and across the contracted areas of responsibility at all times including adhering to the company’s business practices and zero harm culture
Carrying out any other duties commensurate with the role as directed, including deputising when required for the Head of FM Technical Services and Asset Management
GCSE (or equivalent) Maths & English
Hold, have held or eligible to apply security clearance
Technical qualification within the Building Service Industry and/or Facilities Management
Knowledge of Assets and their maintenance requirements
Membership of relevant FM related organisation (BIFM, RICS, IAM etc.)
Strong communication skills (both verbal and written) and have the ability to deliver excellent customer service with strong customer focus
A strong team player and role model, capable of gaining the trust and support of the internal team and customer
Able to work as part of an integrated team or individually as required
Able to show initiative and be a self-starter
Able to deal with pressure and to tight deadlines
Able to set and meet challenging goals and seeks long term improvement
Organised and able prioritise their workload
Willing to learn, able to adapt to change and looking to progress within a fast paced organisation
Experienced user of Microsoft Office software including Word and Excel, and working knowledge of databases and reporting
Ability to produce accurate and timely reports
Understanding of Planned Preventative Maintenance
Knowledge of CAFM systems (Maximo, Concept Evolution, Planet FM, Share pointetc.)
Experience of reporting and dealing with large amounts of data
Experience of operating within a Technical Service Team within the facilities management industry
Experience of working in a secure environment
Experience of providing information as part of Technical Audits
Experience of working client side with a diverse supply chain

102

Lg-technical Services Manager Resume Examples & Samples

Overseeing the creation and development of vehicle service regimes
Investigating major unit failures and vehicle fires
Based on investigatory evidence produce safety alert documentation and make recommendations for prevention of future issues
Overseeing the implementation and documentation of service and modification instructions
Liaising with manufacturers and suppliers on technical issues
Evaluate and report on systems, procedures and components
Attend service reviews with major suppliers and manufacturers
Work with the purchasing department on product selection and evaluation
Identify requirements for specialist tooling and training
Project manage trials
Monitor warranties and technical issues
Provide advice and guidance to garages on matters of a technical nature
Analyse technical data to monitor performance and inform commercial decision making

103

Technical Services Manager Resume Examples & Samples

Plan, schedule and assign work considering project and customer requirements, priorities and resources available to cost-effectively achieve objectives, ensure quality, and continuously improve performance. Oversee activities, anticipate and respond effectively to problems in order to eliminate or reduce adverse impact
Ensure that equipment is properly maintained, employees are properly trained, and work is performed in accordance with health and safety requirements. Resolve or coordinate resolution of highly complex technical problems and human resources issues. Promote and ensure fair and equitable treatment of staff
Develop customer contacts and, in conjunction with other support groups, establish strategies for obtaining new business and achieving financial and technical objectives. Prepare or provide input for proposals and make recommendations on such matters as specifications, equipment, procedures and technical documents. Consult with other groups such as Business Development to provide advance information on potential business opportunities and collaborate in efforts to win contracts
Apply various measuring techniques to evaluate the group's performance in such areas as quality of work and responsiveness to customers' requirements. Recommend the development and introduction of alternative methods to more effectively accomplish objectives. Prepare and ensure adherence to departmental budgets
Provide guidance and arrange for training of staff. Provide administrative support to senior managers
Manages Technical Support Call Center supporting customers who use ABB Upstream Oil & Gas equipment
Manages software applications team responsible for customized software configurations for customer solutions
Develops meaningful KPI’s to measure effectiveness of responsible areas and implements corrective measures
Collaborates with peer in Field Service Management to effectively utilize and share resources as needed
Demonstrated experience in leading technical teams in a collaborative matrix environment
Associates Degree and 8 years of professional work experience
Bachelor's Degree in Engineering and 8 years of Service Management experience in the Oil and Gas industry
Experience with managing a technical resolution team or call center responsible for supporting customers
Hands on experience using, manipulating and/or troubleshooting Application and Embedded device software
Experience with identification and escalation of software quality issues (bugs), and working with development teams for testing proposed solutions for identified defects
Technical experience with field installed equipment, along with proper commissioning and servicing norms
Direct experience with ABB Total flow and/or Instrumentation equipment used for gas flow measurement and analytics, natural gas (methane) is a plus
Experience working safely with high pressure pneumatic systems
Familiarity with Level Measurement and Gas Chromatographs a plus
Prior experience working closely with cross-functional teams (production, sales, product development, etc)
Excellent written and verbal communication skills with ability to produce clear and concise technical documentation and presentations

104

Regional Technical Services Manager Resume Examples & Samples

40% Lead execution of Technical Solutions Strategy regarding Advice and Services
Design and deploy the Technical Solutions strategy aligned with CQN Strategy and G2M plans
Add innovative animal science knowledge and solutions to customers adding value to their businesses
Ensure territory specific technical needs and opportunities are effectively communicated to internal stakeholders and develop programs to explore the opportunities to meet customer needs
Key talent to explore, develop, implement and measure NPSS among the SMT team
Lead POP Strategy collection and assesment
Build formal technical services tools to support customers (development of services portfolio)
Build animal production advice capabilities on farm / famr advisors
Lead technical services team with clear and pragmatic technical services plans to provide right technical services and solutions to right customers
Provide technical services to key accounts
Provide technical support to regional regulatory and product quality assurance processes
Provide technical assistance regarding customer complaints
30% Talent Development, Training and Technical Services Capabilities Building
Serve as primary technical resource to businesses providing effective technical support to sales team, distributors and key customers
Identify key training and development priorities for local team
Build and training key technical services capabilities of sales team (managers and professionals) and technical specialists. (development talent)
Assist, train, and engage with customers alongside the sales team to collect POP, analyze, and interpret the information to understand feed performance and achievement of market expectations
Support training for sales and marketing managers, dealers and customers
Provide training on farm related problem-solving
Communicate needs for training and training materials to SMT Managers
Develop technical education materials for local Champions promoting our approach and technologies
20% Develop Local Data applicable to Formulation and Marketing Needs
Conduct objective trials to meet specific customer requirements
Coordinate gathering of local Proof of Performance and use resulting data to guide product positioning
Maintain POP Database and leverage locally or regionally as appropriate
Support Ingredient Assessment Process for local business
Lead execution of field data collection for proof of performance (POP), lead design and conformance protocols to be applied by commercial teams, and ensure execution of decisions or improvements
Bring key input to SMT in order to design and/or update the right product and feeding program for the right market
10% Talent Development Strategy and Leader Practitioner
Maintain active technical learning that ensures company technical leadership in the market
Regularly publish internally technical articles/papers, as part of corporate profile and technical credibility building strategies
Assist regional sales and technical teams to organize industry seminars, prepare and present technical presentations
MS Degree in Aquaculture
10 years of shrimp farming experience y/o Aquaculture technical Industry
3 years of technical service experience
3 years of leading team experience
Production Control and Feed Statistics
Strong leadership skills to influence and lead sales, technical services teams face to face to customers
Strong communications skills to build talent and serve as a skilled technical trainer
Strong commercial and customers focused skills
Strong business acumen to comprehend business strategy and financials
Strong skills on team working
Business and results oriented
Fluent English speak and writing skills
Strong skills to use statistical softwares
PhD degree in aquaculture
10 years of shrimp farming experience
5 years of technical service experience
5 year of leading team experience
5 year experience in sales
5 year experience as manager

105

Technical Services Manager Resume Examples & Samples

3 years of directly related experience
Consistent demonstration of self-motivation and self-direction
Experience coordinating, updating, and maintaining multiple websites
Experience maintaining and troubleshooting relational databases
Demonstrated ability to identify and initiate enterprise-wide efficiency improvements
Experience writing queries and applying conditional logic in business rules/decisions
Demonstrated adaptive approach to serving a broad customer base
Strong Microsoft Excel skills to include custom formulas, VBA programming, and macro writing
Demonstrated experience analyzing large datasets for making objective data-driven decisions
Ability to quickly re-prioritize based on self-identified institutional needs
Ability to effectively communicate rationale for business recommendations/decisions
Degree emphasis in Business Administration, MIS, Information Technology, or related field
Knowledge of UI/UX key principles
Experience working in a higher education setting
Experience as a technology trainer

106

Actimize Technical Services Manager Resume Examples & Samples

Provide leadership and mentor technical team members within the APAC region
Lead multiple concurrent projects where both strategy and good tactical decision making are key. Design solutions to complex business problems by extending our proprietary software in ways that are supportable, upgradeable, maintainable and (ideally) would garner support across multiple customers
Champion the understanding, support for, and value of the architecture function and strategy, lead the architecture function including direct and indirect team members, and secure active participation and strong advocacy from the Business and IT communities, customers, suppliers, and industry bodies
Support sales and pre-sales on new opportunities and leads. Provide consultation to prospects and clients on best practices on the technologies to adopt
Support technical team members as an SME on Actimize solutions (Fraud, AML and FMC) as deemed necessary
Ensure technical team is utilized productively
Constantly look for ways to improve technical skills within the team at APAC. Engage and/or facilitate periodic training for the technical team
Lead the solution design effort on a variety of NICE Actimize projects
Design, review and document the on-site architecture as well as provide guidance on technical aspects of the NICE Actimize solutions to the team members reporting to this role
Strive to build efficiencies, repeatable processes and best practices on implementations
Work closely with clients to set expectations as well as help them adopt best practices on the Actimize implementation methodologies
Provide technical guidance and leadership to the project teams throughout all project phases, from planning to production deployment and beyond
Collaborate with product management on defining new product features
Create standard architecture documents, best practices and tools to be used by the professional services team in the various projects
Work with presales teams to design and present possible solutions to potential new customers, as well as help with RFI/RFP responses
Excellent communications skills required
Financial Services experience a must
Very good understanding of the Actimize solutions and architecture
Leading and mentoring teams
Customer Presentation and Technical Writing
Web architecture: web servers & application servers
Database systems like Oracle and MS-SQL Server
Designing for high availability
Consultative approach to mentoring
Domestic travel required (up to 30%)
Customer facing experience, preferably in a Consulting or Professional Services capacity
BA degree in Computer Science or related field or relevant experience (advanced degree a plus)

107

Technical Services Manager Resume Examples & Samples

Manage a team of technical service professionals
Oversee all warranty, technical documents
Ensure that all requirements for New Product Commercialization are completed fully and expeditiously to successfully launch all new products
Define and develop data needed for the preparation of marketing literature and other sales tools for the introduction and promotion of new products
Provide customer assistance on waterproofing technical issues as requested by sales
Make customer technical sales calls and presentations as requested by sales for North America and other assigned regions
Development data, prepare and present technical presentations for use with customers and at industry forums, trade shows and symposia
Provide any support required for the manufacture of waterproofing products
Resolve issues related to customer field quality complaints
Support QA with assistance on test methods and establishment of product quality standards
Prepare Technical Service Reports for area of responsibility
Prepare, distribute information and present technical seminars regarding Company products to agents, distributors, new employees, and customers so that they understand the features, advantages and benefits of Company products
Keep abreast of scientific and competitive information in order to continue to satisfy customer’s technical requirements
Perform special assignments upon request

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Technical Services Manager Resume Samples

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Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Senior Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

IT Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager, DLS & Vrf-ne Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

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Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

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Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

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Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

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Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

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Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

Senior Technical Services Manager Resume Examples & Samples

Technical Services Manager Resume Examples & Samples

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a Resume

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200+ Action
Words to Use

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