Mgr, Technology Resume Samples

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S Ledner

Stewart

Ledner

44203 Schroeder Springs

Los Angeles

+1 (555) 500 5175

44203 Schroeder Springs

Los Angeles

Phone

p +1 (555) 500 5175

Experience Experience

Boston, MA

Mgr-technology

Boston, MA

O'Keefe Inc

Boston, MA

Mgr-technology

Develop and manage effective working relationships with other departments, groups and staff
Develop and analyze architectures to provide effective cyber security capabilities
Provide timely Root Cause Analysis (RCAs) as defined by Service Now Problem Management
Recommend application/platform performance improvements based on escalated Production issues that are beyond day-to-day support
Directly oversee, mentor, and develop the technical staff and supervise the technical delivery of those developers
Help develop and implement improved cyber security tools, techniques, and procedures
Assist in defining program/task technical direction

Boston, MA

Mgr, Technology

Boston, MA

Littel-Sporer

Boston, MA

Mgr, Technology

Proactively identify and implement guest improvement strategies, including regular review of product roadmap, code quality, problem management, etc
To implement and maintain a team with Lean Software Development
Ensures that departmental and company guidelines are enforced, including those related to security, safety, change management, and code configuration
Supports multiple, diverse, and global fulfillment and operations business teams, providing software to enhance their business and meet compliance objectives
To partner with the Agile Coaching team to gain expertise in best practices and process improvement, which should be applied / practiced
Ensures application development alignment with other key technology functions such as strategy, business analysis, quality assurance, etc
To Provide Technical & Managerial Leadership and day to day guidance to a matrixed team of developers, business analysts, quality engineers, etc. through scrum meetings and agile development tools

present

Boston, MA

Senior Mgr-technology

Boston, MA

Feeney, Kunze and Hyatt

present

Boston, MA

Senior Mgr-technology

present

Develop technology product roadmap, execution plans and delivery strategy for large complex software development initiatives
Provide leadership to direct-report and/or cross-functional teams
Challenge the status quo through intellectual curiosity and natural inquisitiveness to look beyond the obvious for continuous improvement opportunities
People management responsibilities for 5-8 CAST members
Responsible for managing the financial budget for Performance Engineering Team and managing the vendor relationship
Lead and manage software applications, COSF and technology platforms across the segment and enterprise
Closely partner with the Global CTO/CIO’s personal assistant

Education Education

Bachelor’s Degree in Computer Science

Drexel University

Bachelor’s Degree in Computer Science

Skills Skills

Hands-on experience and working knowledge Data Quality Methodology/Technology
Hands-on Data Profiling experience
Advanced SQL programming
Experience with Healthcare data echo system
ETL Technology
Data Modelling / Data Analysis
BI Reporting / Data visualization

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Mgr-technology Resume Examples & Samples

10 years of online development experience, at least 4 years managing technical professionals
In depth knowledge of front-end web development, including the use of HTML, CSS, AJAX and Flash
Provide the overall vision and direction for web development, platform architecture
Develop and maintain department strategy and operational model
Demonstrate ability to influence and lead efforts to provide overall guidance and structure for creating and maintaining standards for portfolio and vendor management
Demonstrate ability to develop teams, mentor staff

Mgr Technology Resume Examples & Samples

Serve as the primary support contact within ecommerce team
Work with Support Vendor on Prioritizing support tickets and manage mini projects
Risk Management - Identify Implementation Risks – Identify risks as early as possible, communicate them to the involved parties and facilitate their mitigation
Communication Management – Ensure timely communication and alerts to the IT stakeholders and business working committee
Co – ordinate weekly build and release process
Contribute to the Enterprise Integration Initiative with respect to integration of the eCommerce sites with the L’Oreal enterprise backend systems including SAP, Informatica, SalesForce.com
Manage related vendors, also internal teams, on support and project delivery including requirement analysis, system design, coding, QA, deployment and maintenance according to corporate standard process, SLA, KPI and best practices
Coordinate implementation parties, agencies and vendors
Ensure that proposed solutions are aligned with the L’Oreal IT standard and strategy
Stay informed on new digital solution trends and contributes to IT digital strategy development
Share Best Practices, Process Framework to the Global Demandware Initiative

Mgr-technology Resume Examples & Samples

Demonstrated leadership ability and industry experience in IT project delivery
Demonstrated ability to manage the day-to-day tasks of diverse teams, while effectively influencing senior management and executives on key decisions and direction
Strong presentation and group dynamics skills
Demonstrated experience in eliciting, documenting and managing requirements over the Life Cycle
Demonstrate knowledge of Agile Methodologies including the writing of User Stories, involvement in SCRUM/KANBAN/LEAN, and project planning at a sprint and iteration level
Demonstrated proficiency in basic office productivity software and tools (MS Word, Excel, Visio, etc.)
Willingness to learn new software applications, techniques, and business processes
Scrum Master certification or similar Agile and /or other SDLC certifications are a plus
Effective engagement and collaboration with a diverse set of clients, partners and senior level stakeholders with the ability to articulate their business needs into capabilities
Knowledgeable of financial budgeting and forecasting
A thorough understanding of Agile and Waterfall software development methodologies and Lean development principles
Demonstrated understanding of value driven business results and metrics
5+ years experience leading diverse technical teams
Bachelor’s degree with a communication focus and technology, computer science, engineering or equivalent experience

Mgr, Technology Analytics Resume Examples & Samples

Resource Manager for the Custom Analytics Center of Excellence (CoE) responsible for project allocations, training plans and performance planning
Vendor relationship manager on owned software products and consultant services
Participate in vision, strategy and tactics development for the CoE
Monitor and control key CoE processes
Monitor and ensure supported systems stay within SLAs
Demonstrated ability to manage internal and external resources against priority tasks, develop and manage project and implementation plans, and identify and fill resource gaps with internal and external resources
Minimum 2 years’ experience managing others in development of advanced analytics and/or DWBI solutions
Proven report development background with Business Objects
Proven application development background using .NET or Java
Proven development background with SQL
Proven experience and strong understanding of the SDLC
Proven ability to work effectively in a fast-paced environment as a member of a high performance team
Experience with customer segmentation, forecasting and optimization methods
Experience with agile software development methodology
Demonstrated strong networking skills especially with non-technical business partners
Demonstrated strong partnering, coaching and mentoring skills
Bachelor of Science or equivalent experience

Mgr, Technology Resume Examples & Samples

This role will have responsibility for implementation of packaged software and development leadership for Lodging Technology applications with the following goals
To Maintain Ownership and orchestration for the product roadmap – Technology & Functional
To Provide Technical & Managerial Leadership and day to day guidance to a matrixed team of developers, business analysts, quality engineers, etc. through scrum meetings and agile development tools
To partner with the Agile Coaching team to gain expertise in best practices and process improvement, which should be applied / practiced
To maintain relationships with key Business Partners
To champion organizational change
To align team goals and accomplishments towards the 6x16 objectives
To implement and maintain a team with Lean Software Development
To ensure that the business requirements are vetted, prioritized and planned to meet agreed customer requirements
To work with the appropriate partners in Planning, Release Management and Governance to ensure that projects are implemented according to our business partners’ needs
To enforce and grow a culture focused on quality
Provides vision and operational direction for a team of software developers, business analysts and quality assurance, leveraging technology acumen and strong leadership skills
Supports multiple, diverse, and global fulfillment and operations business teams, providing software to enhance their business and meet compliance objectives
Ensures that departmental and company guidelines are enforced, including those related to security, safety, change management, and code configuration
Works closely with external vendors and suppliers to clearly define engagement objectives, defines success criteria, monitor progress, and implement corrective actions as needed
Ensures application development alignment with other key technology functions such as strategy, business analysis, quality assurance, etc
Proactively identify and implement guest improvement strategies, including regular review of product roadmap, code quality, problem management, etc
Hire/release resources as needed for projects and/or performance reasons (within HR guidelines for Cast Members)
Restructure and reassign work within the team to better meet objectives
Minimum of ten (10) years relevant experience in Technology or Information Systems management supporting Reservation Systems, Transportation Systems, Operations systems, or Fulfillment Systems
Proven hands-on experience in leading the delivery of end-user applications across a large, complex organization (at least 5 years)
Demonstrated problem solving and decision-making skills as well as continuous improvement process skills
Demonstrated leadership ability and industry expertise in IT Project Management
Expertise in developing software in JAVA / J2EE Technology (Distributed, SOA – REST, WS etc.)
Demonstrated ability to manage the day-to-day tasks of diverse teams, while effectively influencing senior management on key decisions and direction
Proven ability to successfully operate in a highly matrix organizational system where partnership and influence are key drivers of success
Demonstrated ability to develop teams and mentor technical staff
Demonstrated strong partnering, negotiating and consensus building skills
Demonstrated strong written, verbal communication and interpersonal skills as well as facilitation experience
Proven knowledge in multiple technical areas
Willingness to learn new software applications and techniques
Demonstrated budget and scheduling management skills
Proven hands-on experience in developing software for at least 5 – 8 years in JAVA / J2EE Technology (Distributed, SOA – REST, WS etc.)
Hands–on experience in leading large teams in an agile development
Expertise in dynamic web site development technologies using Java, JavaScript, HTML5, Angular Js etc
Demonstrated leadership of onshore and offshore development teams, with multiple years of large program / project Delivery
Scrum Master certification or similar Agile and/or other SDLC certifications are a plus
5+ years of experience leading application development within complex environments
A thorough understanding and passion for Agile methodology and Lean development principles
A thorough understanding of transportation management systems
Bachelor's Degree in Computer Science or Engineering or equivalent experience

Mgr, Technology Asset Mgmt Resume Examples & Samples

7+ years of Technology Asset Management experience
ITAM Foundations Certification preferred ITAM CHAMP, ITAM CITAM
4 year degree in logistics or business preferred or equivalent experience

Mgr, Technology Resume Examples & Samples

Minimum 3-5 years of experience managing full SDLC process
Seasoned understanding of business operations, expertise in relevant tools and technical skills
Any combination of education and experience, which would provide an equivalent background
Past experience with Encounters processing would be an asset

Senior Mgr Technology Resume Examples & Samples

Lead 24X7 Application Operations Engineering (AOE) & Site Reliability Engineering (SRE) teams for Walt Disney Parks & Resorts Technology
Leads technical resources to perform deep dives into both systemic and latent reliability issues; partners with teams across organization to roll out fixes to make systems highly available, reliable and stable
Ensure that all root cause analysis functions are executed efficiently with great attention to detail – a key goal of this leader should be to increase mean time between incidents and drive the implementation of remediation plans that eliminates technical defects
Influence requirement and implementation of necessary tools along with required practices & processes to proactively identify system related problems
Responsible for ensuring that a viable and relevant knowledge base is maintained and that teams are properly documented all aspects of the service operation run-book
Responsible for influencing required needs for monitoring to become predictive in identification of problems and lead teams towards implementation of monitors and automation
Lead technical resources to triage major and widespread issue in a systematic way to restore the issue faster
Manage and influence reduction of operational load on AOE & SRE resources and engage them in development, monitoring and automation in partnership with other cross-commit teams
Participate and influence design, solution and help with development to ensure built systems are resilient and operationally maintainable
Procure and build team with necessary technical skill set and expertise
Bachelor of Science in Computer Science, Computer Engineering, or related discipline
10 + years’ experience with software design, development, engineering, planning and delivery for enterprise-scale solutions
Demonstrated expertise in leading triage & critical problem solving of integration functions on enterprise-scale solutions
Demonstrated knowledge of server, storage, network, server virtualization & public cloud technologies

Senior Mgr-technology Solutions Resume Examples & Samples

Experience with Labor Management systems (e.g. Workbrain, Kronos, etc…)
Experience with Incident & Records Management Systems (e.g. Clear Sight, Web Chart, Enablon, etc…)
Champion best practices and strategic thinking in the workforce and incident management spaces
Building and leading multiple development teams consisting of Managers, Software Engineers and Service Delivery Specialists. These teams will be composes of both onshore and offshore resources
Directly oversee, mentor, and develop the technical staff and supervise the technical deliverables of the developers
Manage a variety of diverse - and sometimes conflicting – requests, priorities, and activities. Candidates will need management and communication skills to interact with people at all levels within WDPRT and across the Walt Disney Company
Develop and manage effective working relationships with other departments, groups and leaders
Participate in the broader Disney Technology community, and strive for products that are created in a platform-centric manner
Enforce and foster a culture focused on quality
6+ years of leading development teams
4+ years hands on development experience
Proven success working on large-scale software solutions that span both hardware and software integrations
Proven success leading projects consisting of configuring and deploying large-scale off-the-shelf solutions requiring many system to system integrations
Experience managing systems requiring PII and PCI compliance processes
Experience delivering software solutions using Agile methodology. Experience as Scrum Master, Agile Coach or Product Owner is desired
Experience with Labor Management systems (e.g. Workbrain, Kronos, etc…) desired
Experience with Incident & Records Management Systems (e.g. Clear Sight, Web Chart, Enablon, etc…) desired
Solid understanding of connectivity technologies, web hosting, advanced network protocols, client-server technologies, applications development and multi-vendor environments
Hands on experience with Java or .NET
Experience with web-based technologies using Java, Javascript, HTML and relational databases
Experience with the design, implementation and consumption of SOAP and REST Web Services
Experience working within a large technology or Internet company
Master of Science (Computer Science preferred), or equivalent experience
Excellent written, verbal and interpersonal communication skills. The position requires frequent communication with colleagues and partners in several different geographic locations and time zones
Must be detail-oriented, self-organized, committed to quality and capable of tracking multiple issues simultaneously
Candidate must have mentoring and guidance skills to provide oversight and direction to all members of the team

Mgr, Technology Resume Examples & Samples

Requires a BA/BS in Computer Science, Business Administration, Management Information Systems, or related field
5+ years of experience leading project teams, application software development,
Maintenance or implementation and support, including 3+ years of management experience; or any combination of education and experience, which would provide an equivalent background
Hands-on experience and working knowledge Data Quality Methodology/Technology
Hands-on Data Profiling experience
Experience with Healthcare data echo system
Advanced SQL programming
ETL Technology
Data Modelling / Data Analysis
BI Reporting / Data visualization

Mgr-technology Resume Examples & Samples

Lead the development and implementation of new security capabilities
This position will assist in addressing challenging cyber security problems faced by a broad set of technologies and business processes
Oversees all tasks related to managing security projects. This includes project definition, identification of goals, potential obstacles, project planning, tracking, reporting status, coordination with interfacing projects/departments, project evaluation, and project revision
Partner with Delivery and Sustainment teams to scope, execute, and complete projects related to Information Security
Manage planning and budgeting activities for initiatives, projects, and programs within their area of responsibility
Communicate vertically and horizontally to keep stakeholders informed
Develop and analyze architectures to provide effective cyber security capabilities
Assist in defining program/task technical direction
Develop innovative solutions to a variety of security challenges
Help develop and implement improved cyber security tools, techniques, and procedures
Drive on-going process improvements and gap remediation activities as required
A minimum of 15 years of technical experience as a Security Program Manager leading complex business and technical programs involving security implementations, remediation plan development, and oversight
CISSP or CISM certification or equivalent required
Awareness of both business and technical aspects of project management
Demonstrated ability to develop and execute project plans
Outstanding cross-functional management and leadership skills
Good organization skills and attention to detail
Proficiency in influencing and negotiation at an executive level
Superb written and verbal communication skills
Highly flexible and adaptive; able to multi-thread across a number of simultaneous projects
Sharp analytical and problem-solving skills
Experience in software/system design and development methodologies, including Agile
Strong understanding of encryption/hashing algorithms and ability to provide use case guidance
Familiarity with OWASP and secure software develop principles
Application integration via APIs and web services
Experience with Project Management tools (MS Project)
PMP certification desired

Mgr, Technology Resume Examples & Samples

Emotional intellect
Ability to negotiate
Strong articulation
Ability to act as a team player
Resiliency
Tenacity

Senior Mgr-technology Resume Examples & Samples

Lead the creation and maintenance of a Performance Engineering and Testing Platform which lets developer’s self-service performance analysis and testing of their individual apps
Partners with Solution Engineering, Reference Architecture, Delivery and sustainment Teams to influence design and code level implementations to achieve performance goals (availability, reliability, resiliency, performance, scalability etc.)
Lead the creation and management of a repetitive test data management strategy and platform to be used across various levels of testing – unit, API, functional and performance
Ensures that all technology implementations within WDAT are stable, highly available, resilient and performant. This role is responsible for performance engineering across all releases as well as projects delivered by WDAT Delivery teams
Partners with Operations teams, application teams on critical production disruptions, enabling faster recovery and permanent resolution
Responsible for managing the financial budget for Performance Engineering Team and managing the vendor relationship
Inspire a team of highly skilled performance engineers to spread the discipline
Responsible for creating healthy partnership with leaders and team members cross teams - like Systems Engineering, Network Engineering, Release Management - to influence leaner processes for agility in projects and releases
10+ years of relevant experience in Information Technology with 5+ years in a leadership role
3+ years of experience in Performance Engineering or related discipline
Strong systems implementation experience
Demonstrated experience in leading geographically distributed team
Ability to analyze complex data and develop innovative recommendations and solutions
Very strong communication skills - ability to communicate to executive audiences, and deliver results through influence
Understanding of Java / J2EE technologies
Understanding of performance optimization strategies
Understanding of Node / Angular / RDBMS technologies
Bachelor of Science in Computer Science, Computer Engineering, or related discipline; or equivalent work experience

Mgr-technology Resume Examples & Samples

Minimum 12 years of Information Technology industry experience
Minimum 5 years technology leadership experience
Proven experience in vendor package selection process, negotiations, and contract generation and execution
Proven experience and strong understanding of effective project life cycle methodologies; Willingness to investigate, learn, and promote alternate Agile delivery methods
Full SDLC experience
Proven knowledge and understanding of WDP&R’s technical infrastructure and server environments
BS degree in Computer Science or other Technical related field or equivalent experience

Mgr, Technology Resume Examples & Samples

Exposure and understanding of Agile and DevOps methodology
WGS Claims experience preferred
Claims or Health insurance background preferred
Solid people management skills (communication, negotiation, interpersonal skills)

Senior Mgr-technology Resume Examples & Samples

Develop technology product roadmap, execution plans and delivery strategy for large complex software development initiatives
Lead and manage software applications, COSF and technology platforms across the segment and enterprise
Plays a key role in defining initiatives and contributing to the strategic planning (AOP, ACP and 5YP) for the Business unit
Effectively liaison between solution/architecture engineering, development and operations team to implement large and complex initiatives
Partner with business and technology leaders to define platform, product needs and solve problems
Evaluate and optimize project estimates form internal and staff augmented teams
Create and manage overall CAPEX/OPEX budget for the portfolio and projects with awareness of compliance requirements and target goals
Manage and track key metrics and KPIs for the team and projects in relation to the plan and published progress reports
Mange and appropriately escalate delivery impediments, risks, issues and change requests to the stakeholders
People management responsibilities for 5-8 CAST members
Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
12+ years of proven experience in leading and managing large software development initiatives and building business critical platforms
Managed large CAPEX/OPEX budgets, planning and forecasting
Technical knowledge of digital environment including Web, Mobile, APIs, BigData, Databases and their interactions
Strong leadership and people management skills
Proven experience in influencing business and technology leadership to drive positive lasting outcomes
Deep understanding of the market place, products and suitability to solve business problems across the finance domain. Research, identify, and recommend industry best practices for solving business and technology problems
Strong situational analysis and decision-making abilities
Experience in financial services industry a plus
5+ years of experience in people management and leadership role
8+ years of experience in leading and driving large teams and programs
Experience in working in a multi-national and multi-cultural work environment
Ability to share and present ideas and program details with Senior Executives
Bachelor’s or Master’s degree in Computer Science or equivalent experience

Mgr, Technology Resume Examples & Samples

Good understanding of business operations, prior leadership or management experience, demonstrated ability to motivate, coach, counsel and train staff, effective communication skills, including facilitation, consultation, negotiation and persuasion
Health Insurance industry experience preferred. Expertise in relevant tools and technical skills required
Ability to manage across geographically diverse associates and vendor partners
Prior experience managing a large team consisting of full time associates, onsite and offshore consulting resources
Past experience in consulting, onshore/offshore model
5 years of managing SOA, Service development team
Well versed in technologies like - IBM BPM, API Management gateway, Data Power, Message Broker, MQ, WAS
Experience managing budgets up to ~1 million, including consulting contracts, SOW's etc
Good Technical skills needed along with experience in resources management, resource career planning, mentoring, annual reviews etc

Section Mgr Technology Systems Resume Examples & Samples

Manage ITS’s Windows, Enterprise and Network Section (employees, budgets, and operations) to oversee development, deployment and maintenance of infrastructure services including Windows Domain, Active Directory, E-Mail Infrastructures, File/Print, Storage, Disaster Recovery Systems, Local and Wide Area Networks, Remote Access, Virtualization environment, and Linux/Unix systems. Recruit, hire, and develop employees for staffing. Plan and manage performance of assigned employees. Define and document the System Life Cycle. Develop budget estimates and manage spending. Develop annual operation plans and manage resources to achieve team objectives. Measure and report on operational effectiveness. Integrate safety, security, and quality into all aspects of the work. Work with other teams in ITS to assure close technical integration. Coordinate landline telecom voice and data services
Manage Customer Relationships Work closely with Business Units to establish trust and common understanding of ORAU’s IT capabilities, constraints, and potential. Maintain customer needs assessments and understanding of their goals. Collaborate with ITS management and customers to develop strategic and operational plans for infrastructure services. Support other ITS teams (Client Services, Technology Solutions, and Service Desk) in their delivery of services
Lead and Participate in Enterprise Architecture – Work within enterprise architecture framework and IT Governance to gathering business input on ITS Service offerings. May lead IT Governance sub-committee as assigned. Research emerging technologies and develop proposals and plans to consolidate/improve IT Services, reduce risk, or provide a new business offering
Leadership and Teamwork Continuously maintain personal leadership skills. Assure management-level organizational alignment, awareness, and skills. Serve as a role model to train employees and peers on continuous improvement approaches and tools, standard processes, and application of ORAU key values (safety, security, diversity, quality as outlined in the ORAU performance management program
Proactive Cyber-security – Ensure staff are following cyber-security policy and procedures, ensure systems are configured, patched and maintained appropriately including management the life cycle of systems. Request changes, exceptions and mitigation for cyber security controls that are impacting business mission. Provide Security metrics for quarterly and yearly review of information system. Participate and lead section efforts in yearly review and update of Authority to Operate (ATO)
Leading IT professionals in a team oriented environment
Technical (IT) Project management
Strong collaboration and facilitation experience
Technical background and knowledge of system administration, disaster recovery systems, storage systems, virtualization, networking, IT Service Delivery, Cyber Security practices
ITIL Foundations and service management terminology and concepts

Mgr, Technology Resume Examples & Samples

Experience managing a team of senior developers, testers and systems analyst is must have
Prior experience as a developer/ Technical lead/ Solution lead/ Architect in the following technology stack: Mainframe – COBOL, CICS, JCL, VSAM, DB2, VB.NET, SQL, ORACLE
Must have Agile/ Scrum and DevOps knowledge and experience. Experience leading teams through Agile adoption is a plus
Knowledge and experience of full life cycle of claims and claims IT systems preferred. Knowledge and / or experience with NASCO claims systems is a plus
Experience managing vendor resources in an onsite-offshore model is must have
Experience creating, negotiating SOWs with vendors is nice to have
Budgeting, forecasting, capacity management experience is a plus

Mgr, Technology Resume Examples & Samples

Experience with DevOps and managing projects that employ techniques such as Continuous Integration, Continuous Delivery, Test Driven Development
Versatile with ability to rapidly assimilate new domain and technical knowledge
Entrepreneurial-spirited
Experience with large scale distributed systems in Production and Development as owner of Production
Experience driving Technology Stack / Tools Pipeline architecture within a large organization is highly desirable
Experience with Automation, Site Reliability Engineering, large scale databases is desirable
Experience with hybrid cloud is strongly preferred
Strong understanding of the various Cloud technology architectures, and their implications for security is required
Knowledge of container and cluster orchestration technologies, such as Docker, Mesos, Marathon, Kubernetes
Knowledge of virtualization technologies, such as Xen and KVM, is desirable
Strong experience with various SDLC methodologies (e.g. Waterfall, Agile, etc) and various phases such as Requirement, Design, Development, Testing, etc
Strong knowledge of Agile methodologies and DevOps practices to drive quality Shift-Left is highly desirable
Experience in creating an effective team environment, building strong relationships, negotiation, solving problems and issues, resolving conflicts, managing resources in a matrix environment, communicating and influencing effectively at all levels of an organization required
Strong / methodical problem solver with ability to guide & train others to do the same
Detailed-oriented with ability to multi-task
Strong experience in eliciting requirements
Experience using Atlassian tools (e.g. JIRA (including Agile plugin), Confluence WIKI)
Minimum of 3-4 years of programming experience is a plus
Experience in providing application support to diverse business domains
Experience with Rational Tools including Requisite Pro/Door, RTC, etc
Proficient with JIRA, Microsoft Project, Visio, and other productivity tools

Mgr-technology Resume Examples & Samples

Lead and support critical shared applications, COSF and technology platforms across the segment and enterprise
Identify opportunities towards Cost Optimization (hardware and software) and Resourcing (Cast and Consultant mix), improvements
Ensure availability of critical financial platform is 99.9% or higher. Measured and reported by standard tools
Delivery of critical time sensitive initiatives including MSE’s, mandatory semi-annual Credit Card Brand updates or accounting regulations
Plays a key role in defining initiatives and contributing to the strategic planning AOP for the Business unit
Maintain technical currency of the applications and platforms by maintaining servers to be current, installing the latest market version of the software post validation across environment
Ensure the security of financial platforms including key rotation, key management, certificate renewals and custodian reviews
Provide timely Root Cause Analysis (RCAs) as defined by Service Now Problem Management
Ensure financial platforms are 100% PCI certified, SOX compliant and complete all ongoing audits with no security incidences. Address gaps and open issues
Recommend application/platform performance improvements based on escalated Production issues that are beyond day-to-day support
Liaison between L1/L2 System Engineering support team and application team. Ensure effective and adequate knowledge transition pre & post every application / platform release
Publish continuous reporting and metrics for the entire platform/ application and associated clients at agreed upon cadence
Ensure product / project deliverables across the delivery teams are consistent, high quality and well documented
People management responsibilities for 2-4 Cast members and 5-6 Consultants
Provide leadership to direct-report and/or cross-functional teams
10+ years of proven experience in leading and managing large software development / support initiatives and business critical platforms
Proven experience in leading and building winning teams
Managed licensing agreements, invoice payments, OPEX budgets planning and forecasting
Technical knowledge of digital environment including Web, Mobile, APIs, Databases and their interactions
Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communication as well as visualizations
Solid understanding of program and project management principles
Ability to act as liaison between business and technologies
Ability to think creatively and to drive innovation
Experience in Agile software development methodologies such as Scrum and test driven approach
Experience in Disney financial ecosystem (Payments), a plus
3+ years of experience in people management and leadership role
6+ years of experience in leading and driving large teams and programs
Demonstrates strong ability to influence without authority
Ability to think creatively beyond normal constraints

Senior Mgr-technology Resume Examples & Samples

Serve as chief of staff for Global CTO and CIO and functioning as a thought partner and integrator on a wide variety of initiatives which involve monitoring on-going activities, incoming communication, competing priorities to ensure optimized time management without acting as a “gatekeeper”
Manage relationships across organizational hierarchies, from assistants to SVPs, to advance key technology initiatives and overall effectiveness of the office of the CTO
Lead a variety of special projects and initiatives on behalf of the Global CTO/CIO and assist him in decision making
Lead research, stakeholder coordination, content development and preparation for high-level presentations to senior executive audiences
Act as integration point for implementation of HR processes and business cycle activities. Ensure coordination of common connection points and integration with key functional partners (HR, finance, other lines of business)
Manage the technology project/strategy/planning/status communications for Walt Disney Attractions Technology including design and development of sr. executive presentations
Oversee initiatives related to organization’s culture, including recognition & events, town halls, technology events e.g. hackathons, and community relations development
Lead key tasks related to meetings like Steering Committee (and off-sites/work sessions, including agenda setting, coordination, action items and notes taking, follow-ups and next steps
Forecast and manage the Office of the CTO/CIO budget including Cast Recognition
Closely partner with the Global CTO/CIO’s personal assistant
Demonstrated ability to ‘come up to speed quickly’, to maintain a high level of confidentiality and to influence without having formal authority
High degree of self-reliance and resourcefulness to lead processes that may not be clearly defined and are constantly evolving with an action oriented mindset
Proven ability to deliver tangible impact while handling competing priorities in a ‘fast paced’ environment, and efficient time management for self and the Global CTO/CIO
Demonstrated ability to quickly collect information from internal and external sources, synthesize and summarize for senior executive review
Strong written, presentation and oral communication skills for developing high-level presentations for senior executive audiences
Ability to work strategically and collaboratively across departments
Demonstrated business and technology savviness, confidence and relationship management skills to interface with all levels of the Disney organization
Expert communication skills to a variety of audiences from entry-level to senior executive
Strong digital communication savviness e.g. social media. etc
2-4 years’ experience working directly with senior executives (VP/SVP level and above) and executive presence at the EVP level
Walt Disney Company experience
Local LA / West Coast Community Outreach experience especially with higher education
Experience in networking, community events, hosting of professional events, town halls etc

Mgr, Technology Resume Examples & Samples

Prior experience supporting web-based applications
Prior experience in a product software company, with understanding of development practices as well as professional services
Knowledge of Agile methodologies and DevOps practices
Experience in creating an effective team environment, building strong relationships, negotiation, solving problems and issues, resolving conflicts, managing resources

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