Quality Supervisor Resume Samples

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D Ebert

Delpha

Ebert

2529 Garrison Oval

Detroit

+1 (555) 409 9988

2529 Garrison Oval

Detroit

Phone

p +1 (555) 409 9988

Experience Experience

New York, NY

Quality Supervisor

New York, NY

Stoltenberg-O'Reilly

New York, NY

Quality Supervisor

Works with manufacturing operations to identify high scrap and rework areas and initiates investigations for establishing subsequent improvements
Identifies and develops strategies, performance indicators and project improvement opportunities; manages documentation
Works to identify high scrap and rework areas and initiates investigations for establishing subsequent improvements
Manage and coach inspector; ensure the personal qualification establish and effective performance management system
Set department goals/expectations, provide performance feedback to employees and manage performance on a daily basis
Supervises, manages and develops quality staff and manages individual performance
Create and manage quality gate inspection instructions per established guidelines to maintain operator awareness, without impacting velocity

Phoenix, AZ

Plant Quality Supervisor

Phoenix, AZ

Zulauf, Brown and Robel

Phoenix, AZ

Plant Quality Supervisor

Be pro-active in identifying and performing tasks to maintain and improve safety, quality and environmental performance
Manage quality systems to assure consistent process and product performance while maintaining maximum production and safe work habits
Maintain and improve value stream maps, 5S+ processes and standard work
Leads and develops plant QA staff of 2 to manage daily activities and deliver plant and Division quality goals
Prepare, review and perform performance appraisals. Confidentiality of all personal data is strictly maintained
Train, coach, and assist in the development of plant Quality Technicians
Responsible for PES and QAR program administration. Also, responsible for continued development and continuous improvement of such programs

present

Detroit, MI

Senior Quality Supervisor

Detroit, MI

Lesch Group

present

Detroit, MI

Senior Quality Supervisor

present

Establishing and maintaining metric capture programs, trending activities and implementing the QC plan
Performing internal audits
Providing strategic support at a branch location level
Working knowledge of IPC-610 and its application to process control
Communicating and interacting effectively with all levels of the organization and with external auditors/customers
Performing corrective action investigations, determining root causes and defining corrective/preventive action measures
Conducting and leading internal and external meetings and interfacing with customers

Education Education

Bachelor’s Degree in Engineering

University of California, Los Angeles

Bachelor’s Degree in Engineering

Skills Skills

Dependable, detail-oriented, good problem-solving abilities, and strong commitment to teamwork
Significant knowledge on quality systems (EQS, ISO/TS 16949), significant knowledge on quality tools as CEP, FMEA, 8D, PPAP, ELSS, APQP and engine valves
Work with Quality Manager to establish goals for the Quality Assurance Unit. Design and utilize measures of productivity and quality for laboratory associates
Ability to troubleshoot fly ash quality problems and understand long term quality trends
Quality Auditor certification (ASQ CQA), Quality Engineer certification (ASQ CQE), or Manager of Quality/Organizational Excellence certification (ASQ CQMOE)
Basic knowledge of Lean Manufacturing, Production Control, and overall Good Manufacturing Practices
Train, support, and initiate Best Practice on Line Quality activities, leading to strong shop floor operator driven quality control
Apply a working knowledge of quality principles and statistics to direct / coach quality technicians
Responsible for site education of non-Quality Assurance personnel, responsible for professional development of the site Quality Assurance team
Basic knowledge of probability and statistics

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Quality Supervisor Resume Examples & Samples

Quality processes in a facility
Products conformity within specifications
Product defect reporting
Setting priorities and establishing review schedules for product and equipment quality control
Managing shop floor quality controllers
Quality initiatives with the Caterpillar Production System
Developing, implementing and monitoring of quality plans to meet standards and certification compliance
Conducting and reporting internal quality audits
Leading efforts to respond to customer feedback for quality improvements
Acting as a Quality contact for internal and external customers
Working with suppliers to improve the quality of products delivered to the facility
Implementing and supporting Supplier Certification programs both internally and externally
Providing support for corporate quality-related programs
Leading and strengthening work teams relative to efficiency
4-year University degree in an Engineering or Manufacturing-related discipline
Minimum of 6 years of work experience in progressively responsible quality / manufacturing roles
Superior understanding of quality management practices
General knowledge of shop operations and maintenance procedures
Good interpersonal, communications, teamwork and collaboration skills
Bilingual English - Spanish
Ability to work with diverse teams of employees and customers

Quality Supervisor Resume Examples & Samples

Ensure compliance to QS9000 internal certification requirements, accomplished by conducting and reporting internal audits
Maintain and publish defect reports that are recorded and reported at all levels from start on line to OEM
Quality contact for customers, contact for the day to day shop quality issues, including coordinating the holds due to quality and the rework needed
Develops spec sheets for data analysis and process capability analysis
Responsible for development and information collection for inspection reports
Supervises or manages a work unit of employees where planning, scheduling, monitoring and reviewing work is required
Responsible for all personnel issues and performance evaluation of team
Responsible for verifying that quality is being maintained throughout the manufacturing process
Work with Planning, Engineering, Operations and other functional areas in establishing audit procedures, audit frequencies and quality teams to insure customers are receiving a Caterpillar quality product
Works with manufacturing operations to identify high scrap and rework areas and initiates investigations for establishing subsequent improvements
Responsible for the design of the less complex tests for accuracy of in-house processes, and develops charts to monitor related results
Bachelor's degree in Metallurgical Engineering or Material Science
Requires a broad knowledge of manufacturing and foundry procedures (machining, heat treat, melting, casting and inspection) planning processes, work standards relative to manufacturing and inspection and a thorough background in statistical quality control data and gaging specifications
Good interpersonal skills are essential to develop a cooperative working relationship with others, both inside and outside the organization
Good analysis, diagnostic and judgment skills and good computer skills
2 - 5 years experience in Foundry operations
At least 1 year of supervisory experience
Good communication, interpersonal and collaboration skills

Quality Supervisor Resume Examples & Samples

Perform all duties and promote themselves in a manner that reflects the P&F expectations, Cosma’s visions/values through Magna’s Employee Charter
Follow and abide by all government, legal, Magna, Cosma and P&F rules and regulations
Working Knowledge of Root Cause Analysis and ability to train department member
Prevention of repeat issues
Meeting project deadlines and follow up on outstanding concerns regularly
Responsible for testing records, reporting monthly
Responsible for calibration of Quality Measuring instruments
Delivers and ensures on-going training of employees on QA standards such as QA alerts or other important information
Adhere to procedures as prescribed by TS16949
Maintains and drives TS16949 implementation and compliance
Provides technical and process direction to manufacturing Quality Inspectors and all Supervisors
Provides leadership, mentoring and supervision of manufacturing Quality Inspectors
Trains employees in SOP’s and ensure training effectiveness in application of job skills
Trains direct reports on safety topics, quality procedures and business updates for the month
Directs and advises Quality personnel in special test procedures to analyze components and physical properties of product materials
Communicate Quality issues to all appropriate departments
Implement and oversee documentation process to cover all different shifts
Respond to customer complaints and take appropriate measures to prevent reoccurrence and communicates directly with customer
Full compliance with all administrative requirements/clerical duties within P&F Systems
Develops and implements improvements to the operation procedures/plans and policies of the organization to manufacture a quality OEM product
Keep organization informed of product quality and customer satisfaction
Participate in engineering design review and product costing
Responsible for production part sample approval
Assist in the development and implementation of advance quality planning, process flow charts, FMEA and control plans
Responsible for ensuring the organization meets and exceeds the needs of the customer related to quality
Monitors QA final acceptance, Product Hold, Product Hold and Material review board performance and implements changes to improve operating efficiency
Assist in developing, implementing and managing the Continuous Improvement Program
Establishes or adjusts work procedures to meet testing schedules
Develops and recommends test procedures for products and raw materials and maintains test equipment, including, but not limited to calibration of such
Evaluate employees through performance reviews, ongoing coaching and feedback methods
Continuously improve performance based on the key performance based on the key indicators
Analyze and resolves, or assists operators and Quality Inspectors in solving production related problems
Oversee the efficient implementation of quality standards, programs and processes to improve operational efficiencies and reduce/eliminate production waste, quarantine, and quality defects
Maintain liaison between manufacturing, engineering and customer to resolve specific problems related to part/product and co-ordinate the implementation of preventive or corrective action
Perform other assignments from time to time as management so directs
Maintains a thorough knowledge of new developments, technology, and processes
Grade 12 or GED (General Education Diploma)
Post-Secondary Graduate with a technical degree/diploma in Quality Engineering
Able to be flexible in hours of work in order to meet internal/external customer
Ability to communicate effectively with all levels of management and plant personnel
Computer proficiency in business applications
Demonstrated ability to use precision measuring tools
Basic knowledge of welding parameters and Cad and GD&T
Basic understanding of Fixture Design and Datum structures
Fluent English communication skills, both written and verbal
Strong organizational skills, self-directed, strong problem solving and interpersonal skills
Ability to work under pressure, and meet deadlines
Physically able to perform the essential duties of the position
Ability to travel within North America and overseas
Full knowledge and experienced with TS16949
Minimum 5 years related experience in a supervisory role in a manufacturing environment – preferably automotive Tier-1
Excellent proven leadership skills
Plans work and carries out tasks without detailed instructions
Makes constructive suggestions
Undertakes additional responsibilities
Responds positively to instructions and procedures
Able to work well with staff, co-workers, peers and managers, shares critical information with everyone involved in a project
Maintains high standards despite pressing deadlines; does work right the first time
Personally responsible; completes working a timely, consistent manner; works hours necessary to complete assigned work
Is regularly present and punctual; arrives prepared for work
Produces an appropriate quantity of work; able to manage multiple projects; organizes and scheduled people and tasks
Is alert in a high-risk environment; follows detailed procedures and ensures accuracy in documentation and data; organized and maintains a system of records

Quality Supervisor Resume Examples & Samples

Leads a team of 5 - 6 Quality Engineering professionals responsible for developing and executing quality processes for the facility
Demonstrates the importance of quick and professional response to determine priorities and recommend solutions to problems to support production requirements
Provides support for quality initiatives in facility operations, supplier quality, and materials technology
Ensures conformity to global quality processes defined in the Caterpillar Quality Management System
Ensures Quality professionals are trained and competent to perform their duties
Accountable for conformity to global quality processes and management reporting
Establishes review schedules for product and equipment quality control
Leads and manages process execution and develops plans and tools in support of all quality systems and processes, in alignment with Caterpillar Production System principles
Coordinates acceptance criteria used for conducting capability studies of new machine tools
Defines method acceptance criteria priorities, alternative equipment and material certification and recertification
Responsible for quality-related procedure conformance to improve quality and reduce cost
Disposition non-conforming material through analysis of defects and root cause identification
Supports facility certification efforts
Manages and supports communications with external customers and suppliers related to quality expectations and metrics
4-year college or university degree in a manufacturing engineering-related discipline
5 – 8 years of work-related experience
Excellent understanding of quality management, shop operations and maintenance procedures
Good human relations, interpersonal and collaborative skills
Good written and oral communication skills, including English language
Good problem-solving skills
Demonstrated history of process execution in the quality area
Ability to read blueprints
Prior supervisory experience in an engineering or quality role

Global IT Controls & Quality Supervisor Resume Examples & Samples

Persistence & Courage - Able to motivate others through difficult circumstances or adversity to achieve desired outcome, Is not afraid to have difficult conversations or take negative action when necessary, Guides team through ambiguous situations. Willing to stand up and advocate for an idea or position, even if it is politically unpopular, Is looked to for direction in a crisis
Previous experience defining and enforcing, standards, processes or controls
Requires a relevant IT degree and/or 7-10 years of progressively complex IT experience generally gained through staff and supervisory assignments in Information Services and related areas
Requires understanding of IT business operations and processes including but not limited to application development/support, infrastructure implementations, consolidations and support
Requires previous technical and leader experience in Caterpillar applications or infrastructure with a broad background in systems hardware, system software, support and development methodologies, business planning, project management, and customer application needs
Requires ability to work with diversified departments along with effective oral and written communications skills. Must have a strong customer focus and ability to work effectively across organizational boundaries
A successful candidate must enjoy significant challenges, change management, and being held accountable to produce quantifiable results
Ability to communicate effectively with senior leaders and strategic suppliers
Diagnostic and analytical ability along with good interpersonal, teaming, delegation, and leadership and communications skills
High level of business acumen and people skills
Broad-based knowledge of Cat systems

Senior Quality Supervisor Resume Examples & Samples

Developing and maintaining quality world class system while developing employee efficiencies,
Direction for quality in all manufacturing areas
Direction of the relevant quality engineers in areas of responsibility
Direction of the relevant inspectors in areas of responsibility
Playing a role in the plant annual objectives
Ensure continued compliance with all Regulatory Standards including:ISO 13485, FDA QSR,ISO 14000
Ensuring continued compliance with DMR
Monitor production process for compliance to implemented process controls to ensure quality product is shipped to customer
Support the RCA meetings to ensure that internal and customer concerns are handled and dealt with in an appropriate manner
Review and ensure that for areas of responsibility (and those of direct reports) documents listed below are approved in an appropriate and timely manner
Develop and maintain a program ensuring only correctly validated equipment is used in production process
Supervision of quality engineers to ensure compliance for their areas of responsibility
Project meeting attendance as required
Attend and participate in daily cell meetings
Ensuring information for PMR and Management Review meetings is maintained and available on time
Manage and minute PMR KPI meetings
Maintain training records for all reports
Ensuring all quality reports are of required standard and issued on time
Maintain Core records for all direct reports and raise issues concerning timekeeping should they occur
Carry out a documented monthly evaluation with the quality engineers as well as an annual review
Ensure open communication exists between the quality engineers and all other groups in order to facilitate the speedy dissemination of relevant changes and improvements to both products and processes

Quality Supervisor Resume Examples & Samples

Supervise a section of 8-11 hourly inspectors
Provide technical support for issues related to Geometric Dimensions & Tolerances (GD&T), prints, Caterpillar 1E Specifications, external specifications, etc
Coordinate the daily activities regarding Quality Inspection
Manpower planning and workload balancing (on-site and at contract processor)
Prioritize inspection types to best service various customers
Track progress against goals utilizing CPS
Make economical decisions regarding refurbishment, rework, & scrap
Utilize databases and available systems to make decisions and drive improvement
Provide a high level of service to internal customers from Operations, Order Fulfillment, & Purchasing by being the primary inspection contact
Improve velocity by analyzing material flow, layout, 5S, etc
Utilize technical and industry knowledge to implement new inspection technology, and collaborate with other network Inspection Labs
Participate in 6 Sigma projects & RIWs; possibly lead projects as greenbelt
Develop technical expertise of inspectors to form the Best Team
Bachelor degree in Engineering or Engineering Technology
1 to 2 years of supervisory experience
Minimum of 3 years of quality experience in a manufacturing environment
Highly organized with uncompromising standards of excellence
Flexibility with location; Position will start in Franklin, NC for up to 12 months until transitioning to Mapleton, IL
Willing to travel for the first year up to 50%, then travel will drop to 10-25% as needed
CMM programming experience with PCDMIS
Surface finish measurement experience
Compression/Extension measurement experience, (Instron Bluehill)

Plant Quality Supervisor Resume Examples & Samples

Lead quality team to achieve established goals and objectives
Develop, recommend and implement growth and educational programs for department personnel
Responsible to maintain open channel of communication/support with all internal departments
Responsible to ensure company policies and procedures are followed
Responsible to ensure all employees are treated fairly and consistently and that compensation and discipline is according to DORTEC policy and procedures
Plan and monitor new program development and ensure flawless launches
Develop succession plan and employee backups
Responsible to review the scheduling, implementation and the monitoring of all departmental activities to ensure timely completion of projects
Prepare, review and communicate performance appraisals. Confidentiality of all personal data is strictly maintained
Must be capable of collecting and correlating relevant data that pertains to the overall efficiency and effectiveness of the department. Assessing trends through generated graphs and charts
Maintain continuous improvement project tracking and report out status monthly
Will be expected to display a positive approach to the continuous improvement of the department and keep current with new products, processes, materials and equipment technologies
Responsible to manage own time to ensure effective completion of tasks/projects
Responsible to maintain an organizational structure to meet company long term goals and procedures and to develops policies and procedures to control operations of the department
Responsible for annual department budget preparation and monitoring to ensure budgets are achieved
Determine strategic directions for the company information needs and implement
Conduct Layered Process Audits and ensure corrective actions are implemented
Establishes and maintains TS16949 internal audit program
Plans, schedules and ensures performance of internal audits and Layered Process Audits
Ensures adherence to TS16949 and ISO14001 standards through audits and corrective action follow-up
Coordinates and leads TS16949 and ISO14001 third party certifications
Acts as the company TS16949 champion providing answers to inquiries and directing related activities
Completion of community college diploma/certificate
Minimum competion of a post secondary education program in mechanical/quality engineering
A.S.Q.C. Certification as a quality engineer preferred
Min 3 years of work related experience in a supervisor role
Related manufacturing / industry experience
Communicates Effectively
Multi-Tasks
Troubleshoots problems
Presentation Skills
Analyses Data
Interpersonal and Customer Service

Quality Supervisor Resume Examples & Samples

Post-Secondary education or Engineering designation
Minimum of 5 years’ experience as a Quality Engineer within a TIER 1 or TIER 2 QS 9000 company
GD&T experience as well as 8D’s a must
Able to be flexible in hours of work in order to meet internal/external customer requirements (scheduled and non-scheduled overtime, shifts, etc)
Good leadership and problem solving skills
Able to provide clear direction and training to employees
Able to operate a computer and work with Microsoft Office
Ability to promote, develop and work effectively with a team environment

Quality Supervisor Resume Examples & Samples

Monitoring and enforcing the use of protective devices
Responsible for following and reinforcing environmental and safety standards
Monitoring shifts' beginning and end, as well as breaks, checking participants on continuous develpoment meetings
Disciplinary authority, motivating employees
Monitoring and updating employees' quarterly goals
Responsible for quality and quantity of materials arriving to the area assigned
Responsible for MQ and ISO measurements
Supporting constant development with your team's ideas (T-card) and introducing and implementing them, especially safety precesses
Takes part in RIW as well as CPS and 6 Sigma projects
Managing documentations for headcount, holiday plans, sick leave records, daily measurement/control plan
Responsible for PPM, DPM index and root cause analysis of any problem
Passing on information amongst shifts and work areas
Making sure everyone is concetrating on solving potential problems and keeping this attitude
Operation of ISO9001
Calibration of measuring equipments, replacement of them if needed
Technical or Engineering Degree is required
3-5 years of quality job related experience
Proficiency in Microsoft Office Suite

Quality Supervisor Resume Examples & Samples

Maintain and monitor accurate performance trends for each direct report as overall team level performance
Manage resources across the assigned vertical/portfolio (i.e. personnel schedules, technology by account needs)
Evaluate and manage levels of staff effectiveness by partnering with operations to create improvement action plans
Ensure facilitation and coordination of calibration process and sessions (both internal/external)
Develop and maintain strong working relationships with internal operations personnel and clients
Establish rapport and effective working relationships with client services and vertical/portfolio business owners in order to understand specific needs for their accounts
Oversee and administer audits of key support processes within each account
Conduct periodic audit of staff and departmental processes and recommends change
Ensure consistent application of the quality process/system
Attend and/Facilitate Client Calibration or monitoring sessions
Facilitate Quality training and/or initiatives as needed
Deliver client-facing presentations related to contact center quality
Responsible for day-to-day functional supervision of non-exempt work group, including work assignment, performance and attendance oversight; administers Transaction Monitoring team coaching and development and all associated performance management responsibilities, drives input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements
Diagnosis continuous improvement opportunities applicable to account, workgroup and department. Utilize common process methodology for process improvement
Top Tier Call Center Quality Experience
Program Level Experience preferred
Some college experience or related work experience
1-2 Years of relevant supervisory experience
Must have strong background and knowledge in Quality assurance areas
Strong Business Process Improvement knowledge and/or Training Preferred
COPC, APAQ, Transaction Monitoring, Six Sigma background/experience preferred
Completed course in Transaction Monitoring/Call Center Quality Program, preferred

Quality Supervisor Resume Examples & Samples

Oversee the daily activities of the functional quality organization engaged in inspection activities, both in the shop floor inspection activity as well as calibration of inspection equipment. Instruct staff in quality control and analytical procedures. Ensure that adequate resources are in place for compliance while maximizing the capacity of the quality staff. Work with production control to schedule work and establish priorities. Maintain applicable QC metrics
Monitor the performance of quality control systems to ensure effectiveness and efficiency. Proactively lead in the development and effective implementation of robust processes to drive toward zero-defect quality performance. Facilitate initiation and closure of QN's for non-conforming material
Communicate QMS matters to all relevant organizational departments, outside vendors, or contractors. Oversee the compliance of products and processes supporting business objectives while serving as a customer advocate to ensure that customer requirements are met
Coordinate with relative functions to ensure understanding of customer requirements and expectations. Coordinate activities related to utilization of CMM inspection method, train inspectors on use, oversee development of programming and validate results

Quality Supervisor Resume Examples & Samples

Plans, directs, and develops direct reports and supports the work efforts of indirect employees including overseeing the training of the Quality group (such as Inspectors, NDT, Quality Engineers, etc.) within their assigned area of responsibility in the application of inspection processes, customer requirements, etc. Provides leadership in the balancing of compliance practices with other business initiatives to allow all objectives of the business to be satisfied
Performs the daily duties of assigned work such as Quality Engineer, MRB, MRO designee, etc
Drives the development of robust processes that affect the quality of the product by planning, coordinating, and executing tactical department projects and corporate initiatives to meet established deadlines and policy deployment objectives
Provides support for functional leadership by gathering and analyzing Quality information, programs, and initiatives. Responsible for monitoring and analyzing processes and/or product outputs, identifying systemic problems and opportunity areas, providing data and direction to the site(s), and work with team members to drive process improvements to work toward zero-defect quality performance
Ensures that the site and suppliers' quality management systems consistently meet or exceed customers' and company requirements
Maintains strong communication with customers, internal management team and suppliers to ensure quality level is meeting expectations
Prepares, monitors, and responsible for budget, staffing, and business results of the assigned Quality team
Lead and/or assist internal product and systems audits
Support and follow all rules/guidelines/standards set by EHS, Quality, and CI functions as set by your leader and positions

Quality Supervisor Resume Examples & Samples

Coordinate the Quality in Manufacturing Processes Gear
Build and Implementation quality documentation for production processes
Responsible documentation’ PPAP and APQP for the approval
Leader Internal-External Audits (Client-Provider)
Certify quality technicians for Gear manufacturing operations
Coordinate the acquisition of calibrators and GR & R in manufacturing operations gear
Mechanical Engineer, Electrical, Industry, Quality or related fields
10 years of experience in similar positions in the metalworking industry
TS 16949 standard, ISO9000. With experience in internal audits - external (desirable is certified auditor.)
PPAP, APQP, Core Tools,Control Plans, FMEA, FMEA
Advanced level, Ishikawa, 8DS, Kaizen, GD & T
Knowledge of Anova software, Minitab, SPC, SAP (or similar)
Capacity and ability studies (Cp and Cpk), GR & R
Poka yokes development, Fixture Gages
Leadership and personnel management(Desirable working with gear manufacturing processes.)
Establish and standardize processesand documents for quality control. (Alerts, Quality, visual aids, Inspection Instructions)
Control Indicator (control charts, PPM's, Scrap)
5's methodology

Quality Supervisor Resume Examples & Samples

Accountable to help define and effectively implement company quality systems, comply with customer quality requirements, and to continually improve the manufacturing process to achieve world-class quality and flawless launches
Leads quality initiatives to achieve established goals and objectives
Responsible to manage/support Online trainers assigned to shift
Conduct Layered Process Audits and ensure corrective actions are implemented and sustained
Initiation on Document Change Requests based on findings from auditing of the processes
Initiation of Process Deviations as required and ensuring that all aspects including Customer Protection is adhered
Responsible to ensure Company policies and procedures are followed
Plan, monitor new program development
Prepare, review and perform performance appraisals for Online trainers ensuring confidentiality is maintained
Collect and correlate relevant data that pertains to the overall efficiency and effectiveness of the department
Assess trends through generated graphs and charts. Maintain continuous improvement project tracking and report out status monthly
Display a positive approach to the continuous improvement of the department and keep current with new products, processes, materials and equipment technologies
Establish goals and objectives for the department
Determine strategic directions for the Company information needs and implement
Diploma or Degree in mechanical or quality engineering required
ASQC Certification is considered an asset
2 - 4 years experience in a supervisory role an asset
Highly motivated, self- directed, innovative and people oriented person
Able to multi-task on several fronts to meet objectives
Able to drive accountability down to direct reports through structured requirements, expectations and timelines
Strong organizational and problem solving and prioritizing skills
Self-starter with the ability to prioritize many different tasks
Ability to gather and analyze information
Ability to work independently and also as part of a team
Strong computer skills, including Microsoft Word, Excel, Power Point

Quality Supervisor Resume Examples & Samples

4-year University degree in an Engineering, Manufacturing or Management-related discipline OR
2-year degree in a technical field with a minimum of 6 years working in Quality Engineering or Quality Management
Minimum of 4 years of work experience in engineering, quality or manufacturing roles
General knowledge of factory operations and mining/construction products
Demonstrated product and quality process knowledge related to construction mining equipment
Previous 6 sigma green or black belt experience
Knowledge and experience in ISO and APQP

Quality Supervisor Resume Examples & Samples

Sets priorities and recommends solutions to problems to support production requirements
Ensures conformity to global quality processes defined in the Quality Management System
Serves as the internal certification coordinator responsible for assisting and providing resources to internal certification teams
Attends internal certification meetings at the corporate level interfacing with other facility and corporate coordinators and plant contacts for customer/corporate approval of certification
3 – 5 years of work-related experience

Quality Supervisor Resume Examples & Samples

Ensure team compliance for quality assurance and customer provisions and criteria
Serve as an issue resolution focal point that works with engineering, customer service support, to drive continuous improvement in products and processes
Provide leadership with the proper disposition of nonconforming material when participating in the Material Review Board (MRB) activities
Perform as an integrated team leader with engineering, customer service support, to investigate and correct various quality issues related to internal non-Conformances, product returns, supplier issues, customer complaints and corrective action requests with clear and concise reports to customers
Participate on cross functional team projects to improve the overall organization and to develop a career path and leadership, with coaching and assistance by the Site Quality Manager
ACE team lead for cell
Establishes priorities for cell turnover

Quality Supervisor Resume Examples & Samples

Responsible for verifying that quality is being maintained throughout the assembly and manufacturing process
Work with assembly Planning, Engineering, Operations and other functional areas in establishing audit procedures, audit frequencies and quality teams to insure customers are receiving a Caterpillar quality product
Bachelor's degree or equivalent experience of engineering
Requires a broad knowledge of manufacturing and assembly procedures (machining, heat treat, assembly and inspection) planning processes, work standards relative to manufacturing and inspection and a thorough background in statistical quality control data and gaging specifications

Quality Supervisor Resume Examples & Samples

Requires a broad knowledge of manufacturing (machining, heat treat, and inspection) planning processes, work standards relative to manufacturing and inspection
Have Union experience either working in the shop or being a manager
Requires at least two years in a supervision role
To have knowledge of Seals and/or undercarriage business units
Board knowledge of CQMS, ETQ, BIQ, and AQE systems
Have knowledge in working in a foundry or forge shop

Quality Supervisor Resume Examples & Samples

Display a positive approach to the continuous improvement of the department and keep current with new products , processes, materials and equipment technologies
2 - 4 years of experience in a supervisory role an asset
Valid Driver's license and ability to travel between plants required
Must be willing to work rotating shifts on quarterly basis
Knowledge of SPC and Gaging required
Strong computer skills, including Microsoft Word, Excel, Power Point,

Mortgage Banking Production Quality Supervisor Resume Examples & Samples

Manage, coordinate and direct the daily operations of a unit of fifteen (15) or more non-exempt staff members to meet established productivity and quality targets
Assign resources based on target deadline, set workflow priorities
Introduce staff to new procedures and track their performance
Recruit and develop effective Team Leaders and review staff, ensuring personnel continuity and backup
Coach employees, motivate and develop staff to achieve mastery over multiple reviews
Recommend human resources actions (hiring, salary actions, promotions, corrective action & termination)
Coordinate with management to resolve problems and work on special projects
Handle the exception items, resolve complex issues, review and recommend system modifications and monitor daily business and quality review of input
Strong communication skills, with the ability to communicate with all levels of staff and management
Demonstrated ability to handle employee and peer situations with professionalism and tact
Successfully manage high volume processes with stringent time constraints
Ability to learn detailed processes to train and manage non-exempt employees to high standards
3+ years of mortgage banking or financial experience, operations preferred
1+ years of managerial/ supervisory experience in a related field
Quality Control/Audit related experience preferred
Strong PC skills including (MS Outlook, MS Office including Word, Excel, Access and PowerPoint)

Quality Supervisor Resume Examples & Samples

Leads and manages the Quality department colleagues on assigned shift, assuring an effective & strong audit function. Directs and manages all quality functions in accordance with the Quality Assurance department procedures, as well as the GMP
Provides support/guidance for the QA labs & production areas to include training in food safety (GMP, HAACP, SQF, allergens, and other topics)
Secondary site contact for all raw material and packaging suppliers
Provides needed support of all internal and external audits
Monitor quality and process improvement activities
Responsible for relevant documentation for Quality processes
Responsible for relevant tracking of KPI's associated with Quality
Comprehend HACCP Principles and practices consistent with the Safe Quality Food Standards and report any problems with the food safety management system
Strong leadership skillset
Previous food or pharmaceutical manufacturing experience
HACCP training certificate or related work experience
GFSI experience

Quality Supervisor Resume Examples & Samples

Developing, planning and implementing the Quality Plan / PPAP for Product launching
Lead required Correlation, Capability, Gage R&R (Repeatability & Reproducibility) Studies
Developing and execution of a plan for implementing the Quality System (In Process Control & Verification, Quality Standards, Quality System Management, Manufacturing Validation) for building products
Manage “Customer Claims reports” and “Warranty Reports”
Define and implement the Quality System Management tools (Quality Metrics, Quality Business, etc.)
Develop, train and supervise the Quality team and their activities.Control of internal and external audits

Plant Quality Supervisor Resume Examples & Samples

Direct, plan, and implement GMP compliance and training for the facility, working appropriately with any existing training roles in the organization
Responsible for the oversight and administration of the “on hold” product program. This includes the status, release, and destruction of “on hold” product
Responsible for PES and QAR program administration. Also, responsible for continued development and continuous improvement of such programs
Accountable for the facilities eCOA program. Also, responsible for continued development and continuous improvement of such programs
Responsible for quality accountability for all hours of operation
Responsible for SOC/SOP compliance
Additional responsibilities may include accountability for sanitation compliance and the execution of required food safety programs
Responsible for vitamin analysis, moisture analysis, Aw analysis, ingredient analysis and water testing requirements
Accountable for QAR/PES process
Responsible for managing processes related to supplier non-conformances and consumer complaints
Ensure adherence to all standard work processes including KWS Initiatives
Responsible for compliance with all relevant regulations, FDA, PDA, CFIA, etc
Responsible for compliance with SQF Food Safety Management System
Ensure all department goals are met and/or exceeded
Responsible for supporting the execution of relevant projects within assigned area
Responsible for supporting talent management process for hourly employees. Ensure Diversity and Inclusion meets / exceeds corporate standards. Proactively engage in the development and training of hourly labor and support such plans developed by plant leadership
Maintain understanding of processes and functional interdependencies. Recognize and escalate, as needed, those issues identified as risks to, or opportunities to improve, plant performance
Drive K-Values
Adhere to and administer company policies and procedures

Senior Quality Supervisor Resume Examples & Samples

Certificar la ejecución de tareas específicas através de su revisión y firma
Ensure procedures follow up set by the quality system of the company
Ensure availability of forms and, materials necessary to perform inspection work
Take preventive, corrective actions when required situations of non-compliance processes
Review requirements and verify corrective actions when definitive solutions are implemented
Supervise and assist quality inspectors in making decisions on the conformity of products
Certify the execution of specific tasks through with review and signature
Bachelor’s Degree in Industrial Engineering
At least 5 year in previous experience in Quality Assurance areas
English proficiency at an advanced level
Domain of Microsoft Office to advanced level
Mastery of ISO and FDA standards
Ability to apply FMEA techniques

Quality Supervisor Guacara Resume Examples & Samples

Works with Purchasing to qualify and rate local vendors of raw materials, packaging materials and finished goods
Provides overall leadership for ISO 9001 compliance. Sets up and administers audit system for internal and external providers of products. Leads internal and external auditing. Works with regulatory agencies
Ensures that Quality System is implemented and that raw materials, packaging materials, finished goods, and distribution activities meet specifications. Works cooperatively with Plants, Distribution, Engineering, R&D and Regional Quality to identify root causes of quality issues and implement processes to resolve and prevent issues. Regularly updates local Management Team and Regional Quality on quality initiatives and progress. Collects and reports on Customer Quality indicators. Drives complaints and other quality indicators results
Provides technical guidance and works closely with Regional Quality, R&D, and local Manufacturing and Distribution on major new product introductions and acquisitions
Generates and implements ideas that improve quality indicators, in line with cost, investment and service goals. Implements Lean concepts and practices
A minimum of two years experience in a Quality, Manufacturing, R&D, or Engineering function
Strong presentation and communication skills. English fluency
The preferred candidate will have an advanced technical or business degree; experience in a Consumer Products industry; manufacturing management experience; regulated production Experience; strong IT background; and ISO auditing and implementation experience

Plant Quality Supervisor Resume Examples & Samples

Directing, planning, and implementing GMP compliance and training for the facility, working appropriately with any existing training roles in the organization
Overseeing the “on hold” product program, including the status, release, and destruction of “on hold” product
Administering and continually improving established food quality programs
Being responsible for food quality accountability for all hours of operation
Being responsible for ingredient analysis, foreign material and metal detector program compliance
Being accountable for the Quality Assurance Review (QAR) process

Quality Supervisor Resume Examples & Samples

Responsible for providing technical expertise and leadership for daily Quality assurance operations and ensuring established metrics (Production, Scrap, Batch Conformance, and ATMPS) are met
Provides specific technical expertise to support special projects, pilot operations, product and process improvements, and also provides input to develop capital expense forecast and FGQA equipment/spare parts budgets to support business needs and ensure timely inspection and batch release
Supervises Quality Assurance personnel and collaborates with support functions to meet or exceed the goals and objectives of the Business Unit and alignment with those of the Plant and the Franchise
Responsible for ensuring adherence to Environmental, Health and Safety policies and procedures; provides support to ongoing initiatives related to safety and ergonomics programs
Ensures that manufacturing activities are performed in compliance with EES and International Quality System Regulations and drives efforts to enhance a culture of quality and compliance
Manages the effective and efficient utilization of human, capital, and material resources to execute FGQA inspections and batch certification and release
Supports rewards and recognition programs, participates in the development of employees, acts as mentor, and promotes talent
Executes or supervises data entry on required systems, such as JDE, Kronos, AQR, and ETQ
Partners with Franchise NPD teams to support process transfers and new product launches
Collaborates with manufacturing partners to drive execution of validation protocols for Design and Manufacturing Process Changes
Coordinates communication activities between Business Unit Personnel (production supervisors and associates, manufacturing engineers), Quality Personnel (Quality Technicians, Quality Engineers, MCQS technicians) and support functions (Kitting, warehouse, maintenance, open manufacturing, and facilities)
Identifies and supports the resolutions of labor issues in coordination with the Human Resources department and Union leadership
Generate, review, and approve QN and NCR’s
Partner with manufacturing counterparts to ensure execution of OpCert activities and investigate, review and approve OpCert excursions
Oversees response of Quality Assurance related audit finding observations
Generate, review and approve of CAF’s for Plant Quality Procedure document changes
Provides both direct support and mentoring to direct reports to support LEAN, PE, CIP, and Kaizen Projects
Works with manufacturing partners and QS engineers to complete investigations and reports for Site and Franchise CAPA meetings
Follow J&J and EES Records Management Policies for Convenience Information, Records Retention Schedules, Training and Education, Document Hold Notices, Records Cleanout,
Inactive Records and Information Management, Vital Records and third party vendor if applicable
Is responsible for coordinating and/or supporting the investigation and implementation of corrective and preventive actions to improve operating performance and to comply with requirements of the Quality system such as NCR, CAPA, audit observations and others
Delivers year-over-year quality improvements (Batch conformance, scrap, process capability) and cost reductions associated with batch inspection and certification
Plans, executes and documents training programs for associates and ensures on-time completion of training requirements
Knowledge of EES Quality System Requirements and government and international regulations (FDA, ISO13485, etc)
Knowledge of Failure investigations and robust documentation techniques, and Good Documentation Practices
Basic knowledge of Lean Manufacturing, Production Control, and overall Good Manufacturing Practices
Customer-focused decision-making skills
Basic understanding of EHS regulations
Basic knowledge of probability and statistics
Supervision and development of Quality Technicians
Basic knowledge of Process Excellence

Quality Supervisor Resume Examples & Samples

Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions
Knowledge of quality management methods, tools, and techniques used to create and support an environment that meets the needs of the organization
Ability to measure the quality and quantity of work effort for the purpose of improvement
Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business
Knowledge of and ability to create, implement, evaluate and enhance processes in internal controls
Knowledge of the organization's customer support policies, standards and procedures and ability to guide customers on all company interactions

Quality Supervisor Resume Examples & Samples

Maintains proficiency in the laboratory’s analytical procedures, including analytical techniques, data communication and testing protocols
Facilitates communications of lab results, identifying and facilitating opportunities for improvement in reporting systems
Supports the safety and loss control function as it relates to the Quality Department to ensure all plant, company and governmental requirements are satisfied
Assists in providing budgetary planning information
Direct, delegate and assign tasks to Quality Techs
Train employees on duties
4 Year Degree in Quality or Food Science
3 to 5 years of relevant experience

Process Quality Supervisor Resume Examples & Samples

All machining processes and the flow of material through the plant
Blueprint reading including geometrical tolerancing
All area of inspection such as techniques, principles, procedures, and know how
Basic product engineering, process engineering and production control
Statistical Process Control (SPC), root cause analysis, problem solving methods, QS-9000 criteria, and EQA criteria
SIX SIGMA, LEAN
EBE
Measurement and Test Equipment
Automotive experience

Quality Supervisor Resume Examples & Samples

Ensure, with the Quality Manager supervision, that customer requirements are addressed. This includes to set quality objectives and related training, corrective and preventive actions to support production quality and to react quickly when a problem occurs and take the responsibility for problem solving analysis (i.e. 8D tool) in case of non-conformance
Manage a group of people operating in metrological, gauges room and laboratory validating all the operations on production process flow
Support all quality systems and functions, such as machine capabilities, control plans, measurement systems analysis plans (MSA), statistical process control (SPC), receiving inspection, tool inspection, PPAPs, corrective actions & PFMEA; Promote the Eaton Quality System and ISO /TS standard application
Serve as support for TS 16949 plant certification processes and on-going TS16949 conformance
Manage and coordinate PPAP documentations as per Customer specific requirements
Provide technical training to plant employees on quality systems, statistical process control and other quality tools
Manage the activities related new products development as per APQP requirements
Promote and implement the continuous improvement programs applying Eaton Business System guidelines and lean tools such as standard work and 5S+
Maintain relationship with all plant departments with the purpose to prevent / solve quality issues, improve the processes and answer to internal and external customer demands
Degree preferred in Mechanical Engineering or equivalent
5 years of experience in Automotive Engineering or quality environment
Thorough knowledge of ISO/TS 16949:2002 requirements and statistical process control techniques
Knowledge of manufacturing processes and procedures including lean manufacturing tools
ASQ Certified Quality Manager and/or ASQ Certified Quality Engineer is preferred
Trained Six Sigma Black Belt or Green Belt is a plus
Fluent in English and Italian

Quality Supervisor Resume Examples & Samples

Be able to follow written/verbal procedures and instructions
Possess good people and communication skills
Experience with CMM and quality validation using a variety of tools

Quality Supervisor rd Shift Resume Examples & Samples

Will initiate SOP revisions as needed to assure compliance, continuous improvement
Perform review of quality related documents
Bachelor’s Degree in Science or related field preferred not required
Supervisory or team lead experience
Minimum of 2-3 years’ experience in Quality, Operations, or related field in the healthcare industry. (Experience in FDA/DEA regulated environment a plus.)
Aseptic experience a plus
Demonstrated understanding of quality assurance in a regulated environment
Must be able to communicate technical, scientific, and regulatory information, both written and verbally
Must be a team player and enforce policies and standard operating procedures

Quality Supervisor Resume Examples & Samples

Will provide direction, scheduling and training of the QA Technicians on new systems, procedures, and day to day activities
Will participate in cross-functional teams to identify effective corrective and preventive actions to improve process quality
Daily activities will include but not limited to: batch processing, label and packing, environmental monitoring, training of specific procedures
Will provide reports from QA and data to support other business functions as needed for continuous improvements efforts within the facility
Coordinate and schedule testing of all products for the on-going stability and on-going sterility monitoring programs with the appropriate contract labs (ensure product is produced and shipped to the appropriate lab in a timely manner)
Will be responsible for tracking product lots from the generation of batch records through the final disposition. This will be done through the issuance of periodic reports to management that detail the status of all lots in progress
Experience with LEAN Manufacturing, Six Sigma experience preferred
Computer skills in word processing, spreadsheets and databases desirable

Quality Supervisor Resume Examples & Samples

Planning and implementation of quality management personnel and any other work directly or indirectly affect the quality of products in terms of quality training; through a variety of ways to improve employee morale and work efficiency; in the company enhance strong customer orientation and quality consciousness. Responsible for the implementation of the Department staff appointment, training and assessment work. Assist HR to complete other related training work
Bachelor degree or above, major in quality management or science and engineering, 5 years working experience in quality management
Familiar with the company's production process, working principle, familiar with the company's products and production technology application of knowledge, system knowledge management knowledge
Have received training in production operation management, management, quality management, product knowledge and so on
Good command of office software; good communication skills both in English and chinese
Strong verbal and written communication skills and business negotiation skills

Quality Supervisor Resume Examples & Samples

BA/BS in Accounting, Finance, Business Administration or equivalent experience
4-7 years functional experience
Strong knowledge of Accounting principles and general practices
Strong knowledge of audit methodology and techniques
Strong knowledge of Information Technology including PC, Network, Mainframe and E-commerce systems
Strong knowledge of PC desktop applications
Strong project management and organizational skills
Strong knowledge of laws, regulations and business practices for industries in which Experian operates

Quality Supervisor Resume Examples & Samples

Responsible for ensuring batch record documentation aligns with activities performed and is compliant against Catalent procedures
Responsibility for releasing supplies for distribution
Manage workload against the schedule for production priorities, working closely with the Scheduling and Production, including coordination of overtime
Monitor distribution of work within the department, assigning tasks and making adjustments when necessary to meet commitments
Publish daily review/release schedule and completed work report for previous day
Coach QADC staff through day to day activities when needed and lead the daily communication meetings
Takes initiative to make decisions for QADC collectively with the QADC team
Ensure safe operations and engage employees in safety awareness
Act as the Quality partner to support packaging operations, peer Quality Supervisors, and ensure projects are on-track
Enforce Catalent policy & regulatory requirements
Act as site subject matter expert for “Good Manufacturing Practices” and SOPs related to batch record documentation and release
Act as lead investigator for all Problem Reports regarding batch record documentation and support Problem Reports led by Operations
Interact with customers regarding questions, issues, metrics, batch records, etc
Develop process excellence & efficiencies prior to the beginning of a project
Track and report metrics and identify trends and predictive models
Respond to and investigate customer complaints
Support activities related to the TrackWise System
Assist with customer and government audits, host and lead tours when required
Review & revise SOPs, batch records, Change Orders and other related documentation
Audit for compliance as pertains to Catalent SOPs, regulatory, & customer requirements
Support Corporate and local Quality policies and initiatives
Anticipates internal and or external business challenges and/or regulatory issues; recommends process, product or service improvements
Leads project teams to achieve milestones and objectives
Review of completed batch record for conformance with protocol and appropriate cGMP and ensure that any changes are performed according to procedures
Confirm proper randomization schedule utilization for correct patient treatment group assignment
Communicate with other functions to resolve inconsistencies with proper recording and completion of the batch record and associated documentation. Communications may include educating other functions to ensure compliance to regulations, procedures and client requirements
Archive batch documents onto shared drive and within archive room
Participates in meetings, projects as a representative of the Quality Manager, as appropriate
Performs biennial SOP review related to QADC functions
Complies with and ensures compliance with EH&S, and 5S requirements for QADC
Other tasks or projects as assigned
A Bachelor’s Degree is required
Bachelor's Degree with a scientific focus is preferred
Excellent communication skills both written and oral at all levels within the organization are required
Project management, problem-solving and analytical skills, with a high level of attention to detail is required
Computer literacy in Microsoft Office Suite including Microsoft Word, Excel and PowerPoint is required
Supervisory experience is preferred
At least one year of experience in Quality Assurance or Operations in the pharmaceutical/medical device industry is required
At least three years’ experience in Quality Assurance or Operations in the pharmaceutical/medical device industry is preferred
Experience in using an ERP tool such as SAP, JDE is preferred
Strong knowledge of mathematical, mechanical aptitude and statistical analysis for quality control is preferred
At least 1 year of experience working with Standard Operating Procedures and associated documentation within a regulated industry is preferred
At least 1 year of experience working with and/or auditing batch records is preferred
Good organizational/time management skills
Exercises sound judgment and is analytical in thought
Promotes a positive working environment
Challenges status quo and initiates improvements
Good math skills
Solves unique and complex problems that have a broad impact on the business
Contributes to the development of functional strategy
Ability to provide routine off shift support

Quality Supervisor Aseptic Processing rd Shift Resume Examples & Samples

Will coordinate with Pharmacist in Charge to ensure all Pharmacy Technicians are compliant and up to date with all training, certifications and qualifications required. Will ensure all documentation is current
Ensure all Quality related documents generated at the Facility are received into the Documentation Center at the appropriate time per procedure
Bachelor’s Degree in Science or related field desired
Aseptic processing experience desired
Minimum of 3-5 years’ experience in Quality, or related field in the healthcare or pharmaceutical industry

Quality Supervisor Resume Examples & Samples

Develop and maintain quality systems that support the daily manufacturing operations to meet product and process quality metrics
Act as an ambassador for World Class Manufacturing (WCM) by working closely with operations team members, team leaders, technical support specialists and business unit leaders to develop and enhance quality systems
Manage Quality systems, including process documentation, Internal Quality Audit processes, and External ISO and Quality system audits
Minimum 2 years of experience in Quality Systems management, in a production environment
Ability to analyze and translate data into visual charts/graphs etc. for reporting purposes
Bachelor's degree or higher in Engineering, Industrial Management, Operation, Quality, Manufacturing
Powertrain manufacturing experience
Supervisory experience/Working in a union environment

Quality Supervisor Resume Examples & Samples

Positive Attitude, Ethics and International Values which support our company’s values, and a healthy, high performance culture
Experience supervising employees in a represented manufacturing environment
Knowledge of ISO Quality Operating Systems
Working knowledge of basic Microsoft programs, such as Excel and Word
Prior quality manufacturing experience preferred
Ability to understand/interpret engineering prints and quality assurance standards

Quality Supervisor Resume Examples & Samples

Conduct multiple projects simultaneously ranging from feasibility phase to post launch quality assessment and throughout production life
Facilitate Failure Modes and Effects Analysis (FMEA) with Engineering in conjunction with advanced quality-planning activities and monitor the status throughout production life
Develop, implement and maintain Statistical Process Control techniques
Assure compliance of the documented quality system (QS 9000/TS16949) and promote consistency throughout the organization
Conduct investigations to determine causes of defects, make recommendations for corrective action
Maintain customer complaint log and facilitate and participated in the corrective action process
Instruct and train personnel in techniques and use of audit and testing devices
Monitor and revise quality documentation as required
Visit customers and suppliers when necessary. Acts as a liaison to internal and external customers
Review all production methods for compliance to quality standards and for improvement of product and quality standards
Perform all responsibilities with QS9000/TS16949 system requirements
Bachelors degree in Mechanical Engineering
Minimum of two (2) years automotive experience
Strong analytical and proven team oriented problem solving-skills required
Strong customer satisfaction orientation
In-depth knowledge of quality engineering techniques
In-depth knowledge of Metrology
Above average communication skills and interpersonal skills
Bilingual (English required)

Quality Supervisor Resume Examples & Samples

Oversee laboratory testing operations. Provide technical support to internal and external customers including Packaging Units, Processing and R&D. Ensure consistency in lab operations and drive continuous improvements in laboratory performance
Work with Quality Manager to establish goals for the Quality Assurance Unit. Design and utilize measures of productivity and quality for laboratory associates
Ensure that profit plan commitments are met by efficient use of resources and careful execution of laboratory testing requirements
Facilitate the professional development of exempt associates. Ensure completion of staff performance reviews
Participate in the development of laboratory procedures and the training and documentation processes to support ongoing compliance to regulatory requirements and GMPs. Communicate vulnerabilities and provide leadership in developing solutions
Participate in the investigation of Out-of-Specification production. Initiate root cause/corrective actions and systems to ensure compliance to quality requirements
Audit laboratory records to determine compliance with customer and GMP requirements. Coordinate the necessary resources to accomplish training goals
Perform special projects and assignments in support of the unit or facility as defined by the Unit Leader
Bachelor's degree required preferably in a technical field, plus 2-5 years' experience in a related technical field
Demonstrated management skills and aptitude
2 or more years of Supervisory/Training/Coaching experience required
1-2 years of OTC Drug manufacturing experience
Requires strong administrative and analytical skills
Verbal and written communications skills are essential to deal with all levels of the company
Willing and able to work weekends

Quality Supervisor Resume Examples & Samples

Assist with the implementation of the QRMP (Quality Risk Management Process) system and operational standards as outlined in the plant accountability list in order to achieve targeted RCR
Assist with communicating the factory Quality Management System expectations to all personnel and defined stakeholders, and provide training accordingly
Provide technical support to Operations, Maintenance, Sanitation, Logistics, Procurement, and Sales / Marketing
Assist with the factory Pre-Requisite Programs (PRPs), Operational Pre-Requisite Programs (OPRPs), and Critical Control Points (CCPs), as defined in the Food Safety Program
Assist with facilitating and driving compliance to the Quality Risk Management Process (Q-RMP) via cross-functional work teams and leadership accountability
Verify and validate manufacturing processes comply with regulatory requirements
Assist with retaining and maintaining documentation and records associated with HNA and factory Quality Management Systems, Quality Risk Management Process, and Food Safety Systems Certification (FSSC 22000)
Assist with training personnel in techniques and procedures for the Food Safety Program, Quality Assurance activities, Quality Control activities, Raw Materials and Finished Goods Inspections, and Sensory Taste Panels
Assist with the administration, execution and maintenance of the internal audit program
Review all Process Sheets and Specifications for acceptance or variance to capability
Serve as the factory primary contact for all customers and third party audits, including management, preparation, and corrective actions
Represent the factory in the New Product Development Process (NPD) to ensure factory capability for new products and line extensions
Champion quality improvement initiatives and waste reduction projects to center line processes and reduce variation
Manage and report on key issues, trends, customer / consumer complaints, and incident investigations to local and HQ Quality and Food Safety management
Communicate and report on key quality performance metrics as defined by Corporate Quality and local management
Assure that all non-conforming products are managed (including identification, segregation and timely final disposition) in accordance with current applicable policies
Interface with contractors (pest control, cleaning chemicals, engineering, etc.) and raw material suppliers to ensure compliance with quality and food safety requirements
Assist and partner with business leaders on implementation of process improvement (Six Sigma / Lean), including leading change initiatives, planning, and facilitation
Assist with the supervision of Quality Assurance staff including but not limited to performance management and employee development, etc
1-5 years of manufacturing experience is required; preferably within an USDA and or FDA regulated environment

Quality Supervisor, Operations Resume Examples & Samples

Carries out leading responsibilities in accordance with the organization’s policies and applicable laws including health and safety
Ensures that the quality aspects for new processes, products and or upgrading of existing processes and products and subsequent PQ’s are met
Supports/Initiates investigations for non-conformances
Approves specification and process changes per applicable procedures
Provides feedback to operations on problems related to quality and/or compliance
Supports Operations in evaluation and implementation of actions plans to eliminate root causes of non-conformances
Supports internal and external audit programs
Promotes the use of Process Excellence tools to enhance analytical thinking and problem solving techniques
Provides support to plant wide initiatives such as implementation of new initiatives safety, environmental and Quality related initiatives
Supports and promotes the safety and industrial hygiene objectives of the plant
Initiates and maintains interplant communications of quality issues
Supports on-going continuing efforts and projects to improve our manufacturing Quality Systems, processes
Supports and promotes cost savings opportunities that work toward global objectives in the organization
Actively supports other plant functions in the implementation of company programs and projects
Enforces, promotes and observes all safety, industrial hygiene rules and regulations established by the Company
Is aware of, and complies with, Company policies on Safety
Reports accidents, incidents, near misses, and hazardous situations in a timely manner and participates in the corrective action process
Other related tasks as assigned
University/Bachelor’s Degree or Equivalent in a Life Science, Engineering, or Physical Science area
6-8 of years related experience required as well as 3-5 years leadership experience
Experience in the Medical Device environment with respective regulations knowledge will be highly regarded
Process Excellence / Six Sigma Certification or equivalent preferred
Good oral and written German and English language skills are required

Quality Supervisor Resume Examples & Samples

Engineering Bachelors Degree (or similar) is required
Advanced/ Fluent English
CQE – Certified Quality Engineering is desirable
GreenBelt certification is desirable
Product and Manufacturing Knowledge is required
Excellence Model Knowledge is desirable
Strong leadership
Capacity to work under pressure
Communication ability to deal with customers
Managerial courage and intellectual rigor
Significant knowledge on quality systems (EQS, ISO/TS 16949)
Significant knowledge on quality tools such as CEP, FMEA, 8D, PPAP, ELSS, APQP

Quality Supervisor Resume Examples & Samples

Prepare report and presentation to monitor and improve the metrics that impact Quality indicators
Propose and implement improvements processes to guarantee
Participate in Internal ISO 9001 audits to assure compliance of the Quality System and follow up on the resulting corrective actions (CAR’s) or opportunities for improvement (OFI’s)
Collect and maintain Historic data control (statistics of products) to support and determine quality issue and root cause
Verify and Follow the final Audits results
Analyse production quality issues (including metrics trends), customer and supplier Feedbacks, prepare corrective action plan, follow up and close any actions which are documented through WISPER; maintain the communication process between supplier, external and internal customers
Lead the Quality process activities and implement quality action plan on any New Product Introductions and transfers
Bachelor’s degree on industrial, electrical or electromechanical engineering, or other related science

Claims Quality Supervisor Resume Examples & Samples

Works on issues of broad scope
Requires considerable planning and direction setting
Responsible for recommending changes in guidelines, procedures, and policies
Minimum three (3) years of management in a claims processing environment preferred

Quality Supervisor Resume Examples & Samples

Drive safety, compliance, engagement, and continuous improvement within Lexington sites
Leads, supports and develops Quality department personnel
Ensures personnel comply with all quality and laboratory requirements
Coordinates and manages incoming, in-process, and finished product testing to support manufacturing operations, new product launches and customer requirements
Ensure all records and data are maintained to meet government, corporate and customer requirements
Generate and maintain work instructions, SOPs and other required documents
Maintain compliance of all test equipment and recommend upgrades or acquisition of new equipment as needed
Work with division leadership on new or revised product testing requirements
Support customer and certification body audits
Lead and/or support the integration of new product specifications or laboratory standards
Minimum of five (5) years of Quality Assurance and/or Quality Control in a manufacturing environment
Minimum of two (2) years of Supervisory experience
Bachelor’s degree or higher in an Engineering or Science discipline from an accredited institution
International Organization for Standardization (ISO: 9001) lead auditor and/or experience working within a regulated environment
Demonstrated ability to lead teams and drive continuous improvement
Excellent communications skills (verbal, written and presentation)
Experience leading global cross functional teams
Microsoft Office proficient, Minitab and DPQx a plus

Quality Supervisor Resume Examples & Samples

Provides support of production rate increase, technical support and hands on training to shop floor quality personnel and manufacturing
Achieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; leads and directs operational unit; identifying and resolving problems; completing audits; determining system improvements and implementing change
Supervise / administer hourly (Inspectors) and salaried quality engineers and provide necessary guidance to team and validate their work
Validates quality processes by working to or establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures
Maintains and improves product quality by completing / participating in product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with departments in the development of new products / engineering designs, manufacturing and training methods
Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies and corrective actions
Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; maintaining personal networks; participating in professional organizations
Works extended hours in support of critical deliverables
Minimum of 5 years’ experience managing and or working a certified quality management system
Minimum of 2 years’ experience in preparing SPC material analysis
Proven track record of driving continuous quality improvement in a manufacturing environment
Experience in the Aerospace industry (preferably Nacelle components)
Previous audit experience
Demonstrated critical thinking and problem solving skills, using root cause analysis tools
Must be able to apply a thorough knowledge of inspection practices, and procedures in the field of structural assemblies (preferably engine nacelle related)
Must be able to demonstrate knowledge of quality policies, manufacturing processes and procedures, “blueprint / Model Base Definition” reading, continuous improvement techniques
Must possess an advanced knowledge of technical data information systems, blueprints / Model Base Definition, material specifications, process specifications, regulations, as well as other pertinent information
Must be able to work effectively across functional boundaries, and have demonstrated time management skills in order to handle multiple priorities
Must possess the ability to define problems, collect data, establish facts, and draw valid conclusions in decision making
Must possess excellent communication skills, both written and verbal
Must possess excellent interpersonal skills and active listening
Ability to work cooperatively with supervisors, co-workers, customers, and others in a team environment displaying mutual trust and respect
Good understanding of Lean principles and/or ACE tools preferred. Ability to lead continuous improvement events preferred

Senior Quality Supervisor Resume Examples & Samples

Provide advanced quality processes including statistically based variation reduction, control planning, mistake proofing, and Manufacturing Process Control
Evaluate prospective supplier Quality Systems and conduct Gap Analysis where required
Evaluate procedures for compliance to contractual and regulatory requirements (including international regulation coordination issues)
Prepare progress reports, program reviews as needed, to assure the highest quality and cost effectiveness for HAS field quality support
Train associates, suppliers, and contract personnel in Six Sigma techniques, Manufacturing Process Control, variation reduction, etc
BA/BS degree in a technical discipline (i.e., engineering, computer science, quality assurance) with 8 years of Quality Assurance experience. In lieu of BA/BS, at least 12 years of relevant experience
Demonstrated ability as a self-starting, self-directed individual
Demonstrated technical knowledge, strong leadership and interpersonal skills
Supervisory experience. Ability to counsel, coach, develop and motivate staffation skills
Demonstrated written and oral communication skills at all levels of the organization
Strong understanding of Quality engineering practices applicable to the manufacture of Aerospace products including customer and industry standards
Must have experience with layout and precision inspection techniques and GD&T
Must be, at a minimum, trained in Six Sigma techniques
Must be proficient using common software (MS Word, Excel, Power Point, Project, etc.)
Must be able to interpret purchase orders, Aerospace engineering drawings, and industrial specifications and understand the correlation between each when appropriate
Current ASQ CQA or CQE certification is highly desirable, as is an RAB auditor accreditation
Experience using Honeywell specific software/management tools (ECATs, PDM, One Source, SAP, etc.) is a plus
Understanding of basic international trade compliance and regulatory issues
Familiarity with Quality Systems (e.g., AS9100, ISO 9001, etc.), Lean Manufacturing, Manufacturing Process Control, Six Sigma, and Root Cause Corrective Actions (RCCA) (8D)

Quality Supervisor Resume Examples & Samples

Manufacturing and Quality Background
Working knowledge of continuous improvement principles, i.e. Lean, ACE, QCPC, DIVE
Bachelors in Engineering, Business or related field

Quality Supervisor Resume Examples & Samples

Handle all company activities related to Schedule I-V Controlled Drug Substances, including record keeping, reporting, acquisition, storage, distribution, importing, and exporting
Complete new and renewal registration requests
Responsible for providing support to clients regarding regulatory inquiries
Responsible for researching regulatory issues to develop appropriate action plans
Supervise the coordination of customer shipments and receipt of controlled substances
Supervise the coordination of destruction of controlled substances
Manage reconciliation of clinical returns from sites
Maintain precise inventory of controlled substances
Submit Import/Export Declarations and Permit Applications to the DEA
Perform Annual Inventory and Year-End Reports
Reporting of Automation of Reports and Consolidated Order Systems (ARCOS) for Manufacturer and Distributor registrations to the DEA
Audit vault and cage-related documentation and logbooks
Ensure areas meet regulatory requirements
Perform quota applications and increase requests
Complete DEA 222 Forms for purchases and shipments of Schedule I and II materials
Respond to and track client complaints
Communicate with clients regarding received complaints
Host internal, client, and government audits of the controlled substances areas
Write and revise SOPs
Assist in development and approve detailed and complicated Distribution and Returns Protocols requiring additional regulatory needs
Successfully manage diverse teams to ensure that goals are completed
Addressing CAPAs
Communicating directly to regulatory agencies to handle complicated tasks
Supervises the daily activities of business and technical support
A High School diploma or GED is required
A Bachelor’s Degree is preferred
At least five years’ experience in pharmaceutical, biotech or chemical industry is required
DEA experience is required since selected incumbent will handle all company activities related to Schedule I-V Controlled Drug Substances, including record keeping, reporting, acquisition, storage, distribution, importing, and exporting
Knowledge of relevant cGMPs and Controlled Substance Regulations is required
Knowledge of quality, regulatory and legal standards including USP, EP, JP, GMP, ICH, DEA and FDA is required
At least five years’ experience working with Standard Operating Procedures and associated documentation within a regulated industry is required
Strong knowledge of mathematical, mechanical aptitude and statistical analysis for quality control is required
Ability to multi-task with high efficiency and work in a fast paced environment to meet deadlines is required
Experience working with third-party contract manufacturing in the Pharmaceutical industry is preferred
Appropriate communication skills allowing direct interaction with outside suppliers, internal managers and senior management are required

Quality Supervisor Resume Examples & Samples

Manages all hourly quality personnel and Quality Laboratory
Responsible for the management NCMR's from issuance to follow-up to corrective action of defects
Responsible for the coordinating and conducting of plant self-assessments for
All of the Quality and Food Safety Systems
Responsible for assuring implementation to corrective action items for non-compliance items found from the self-assessments
Responsible for leading activities for the Food Safety committee to meet AIB and regulatory requirements
Responsible for implementation from problem solving activity based on monthly consumer contact analysis/feedback
Responsible for assuring sustainment of training for current and new consumer response feedback systems for QA technicians and Micro technicians
Responsible for sustainment and tracking of root cause effectiveness from implementation
Actively participates in TPM for the Quality pillar
Pillar board updates
7-Step tracking and reporting
Provides support and coaching for shop floor teams for 5-S activity in all areas
Involved in actively participating on a TPM team
Responsible for the management of training program for all plant personnel
Responsible for training, auditing & sustaining compliance to HACCP
Responsible for training, auditing & sustainment to GMP's
Responsible for training all employees and Food Safety Committee on current AIB and regulatory standards
Responsible for training all employees on the current Quality Standards to reinforce compliance
Responsible for self-assessment training for QA team

Senior Quality Supervisor Resume Examples & Samples

Support the QRMP system and operational standards as outlined in the plant accountability list
Perform follow-ups to non-conformances found and provide responses as appropriate. Review and approve minor change requests
Insure proper construction procedures are followed to meet site/Kraft Food safety requirements. Takes appropriate steps to assure successful project startups
Acts as Distribution Quality contact and work with Distribution on Quality concerns/initiatives. Also, assists with product disposition and security items
Supports and follows proper plant safety policies and procedures
Comply with all applicable Environmental, Health and Safety regulatory requirements and Kraft Heinz Global Operational Risk Management (ORM) policies/procedures
Promote a performance-based culture that encourages continuous improvement and leverage Environmental, Health and Safety management excellence
Advanced knowledge of quality systems, procedures, & policies helpful. Handle multiple assignments, develop work plans, & prioritize
Planning and organizing skills
Must be able to work shifts, weekends, and all required overtime. Prompt and regular attendance

Quality Supervisor Resume Examples & Samples

Bachelor degree or above in Electrical Engineering or related field
At least 5 years related experiences in power distribution service industry
Demonstrated ability to take complex customer requirement into production
Solid understanding of switchgear configuration and structure
Technical oriented, Independent working ability and can work under pressure
Effective Project management skills and demonstrated problem solving, willingness to work with team
Written English is mandatory, good oral English is preferred
Willing to travel 20% to 30% of working time

Quality Supervisor nd Shift Resume Examples & Samples

Will be responsible for daily quality operations within the department. Ensures compliance to procedures and addresses non-compliance issues
Will assist Quality Manager to assure timely closure of audit items
Conduct root cause analysis for compounding errors and processing errors generated at the facility during all phases of the production process
Minimum of 3-5 years’ experience in Quality, Operations, or related field in the healthcare industry. (Experience in FDA/DEA regulated environment a plus.)
Knowledge of Management Inventory Systems desired
Must be able to compile, analyze and present collected data in summary form
Effective problem solving, supervisory and organizational skills

Quality Supervisor Resume Examples & Samples

Develop the Quality strategy for the interior fabrication & installation of the new Global 7000/8000
Define all the inspections requirements & quality plan for the completions manufacturing (internal or external)
Creation of the quality team based on the operations needs
Plan the Advanced Quality Planning (AQP) deployment & evaluate the risks (FMEAs) for internal or external manufacturing activities
Define Quality KPIs & governance, ensure proper training and development of team members
Ensure a strong & continuous alignment with your quality peers from Toronto (Global 7000/8000) and with the Global Completion Center (Global 5000 & 6000)
Develop manufacturing processes and optimize internal and external processes
Promote and act as a leader for Achieving Excellence System implementation
You have a Bachelor's degree in Business, Management, Engineering, Operations and/or five (5) years of relevant experience
You have a good knowledge of Advanced Quality Planning tools (FMEAs, process control plans,etc)
You are recognized for your leadership, your communication and your coaching skills, for your ability to mobilize and engage a team
(Could be required to travel from time to time)

Quality Supervisor Resume Examples & Samples

Drive improvement through statistical analysis for trends, root cause determination and corrective actions
Develop a strong Quality organization. Identify improvement options, including mentoring and training. Engage local and divisional resources to support this effort
Primary contact for all Quality issues. Communicate issues within local and global organization. Requires the ability to communicate effectively in written and spoken English. Establish regular Quality reviews
Improve customer focus and knowledge of the customer. Consider all decisions from a customer perspective
Develop and improve total quality system to ensure that LLK operation meets applicable

Quality Supervisor Resume Examples & Samples

Administer TYCO quality policies and procedures
Maintain compliance with Commercial and MILQC Manuals, policies, procedures, and associated directives
Maintain, develop as needed and train applicable inspection and work instructions
Assist QC Manager in capital expenditure planning and spending
Assist QC Manager in establishing an annual expense budget plan; control expenses within budget limitations
Evaluate needs and provide tolls, equipment, and supplies for inspection
Translate orders, contracts, specifications, and engineering drawings into inspection instructions; Determine characteristics to be inspected, frequency, sampling plan, and method of inspection
Complete a contract review form for all Engineered Systems government contracts; translate requirements to an inspection plan and communicate to inspection
Schedule final inspection and GSI submittal for government product
Evaluate inspector performance and develop training as necessary with QC manager to maintain or enhance skill levels
Schedule inspector work hours and work assignments
Work with customers, customer representatives, and outside regulatory agency personnel during audits, source inspections, and product submittals
Coordinate inspection and analysis of customer returned product
Evaluate and maintain program compliance with military and customer specifications as required by contract
Evaluate vendor compliance to government specification and contract requirements
Conduct vendor audits as required
Bachelors Degree with 3 years experience in pressure vessel welding related field
Associates degree with 7 years experience in pressure vessel welding related field
Experience Required: Minimum of High School diploma with 15 years experience
Training Desired: Certified Quality Engineer with ASQ, Level III in x-ray, certified training in Six Sigma

Plant Quality Supervisor Resume Examples & Samples

Develop and implement quality systems and corrective actions
Create, maintain and periodically review and update quality assurance manual
Train employees in quality systems
Coordinate all customer inspections to ensure timely shipments of orders
Manage direct report activities in order to ensure compliance to procedure and part specification
Ensure that documented procedures are established
Ensure that product quality plans are established
Maintain and improve value stream maps, 5S+ processes and standard work
Improve appropriate safety processes. Lead all 8D corrective action investigations for any safety issues (including near misses)
Maintain & control Plant quality operating systems and EHS databases
Coordinate with other department supervisors Maintain & Update EPM on the monthly basis
Coordinate EHS with other department supervisors and responsibility for Safety Issues and reports on the daily & monthly basis
Minimum two years’ experience in Manufacturing/Quality Assurance with ISO or TS Quality Standards
Must be eligible to work in the US without company sponsorship
No relocation is being offered. Candidates being considered must reside within a 50 miles of Eaton Williamsport site
Master degree preferred
Knowledge of quality techniques including statistical methods used to analyze and control process variations, capability studies and PFMEA
Team-orientated problem solving skills and corrective action methodology
Familiarity with Lean manufacturing and Six Sigma methodology
Ability to read and interpret detailed engineering data including customer specifications, and ISO Standards
Knowledgeable in the use of scales, calipers, micrometers and other quality control equipment
Knowledgeable in Safety area

Quality Supervisor / Engineer Resume Examples & Samples

Respond to day to day technical concerns/issues in manufacturing environment
Partner with manufacturing engineering to design the quality process for inspection of the part
Create/review FAI and/or PPAP packages per A9102 or equivalent
Review process changes or conformity to requirements
Coordinate and perform RRCA to solve manufacturing process issues
Responsible for communicating quality requirements to our suppliers on parts assigned
Facilitate and prepare for external audits
Interface with customers regarding quality concerns
Supervise employees on 2nd shift
The incumbent is an independent worker with strong technical capabilities and strong product/quality knowledge, which contributes to the total understanding of how to manufacture products with quality built into the process
The incumbent also understands the quality requirements of parts under his/her assignment
A strong ability to work in a team problem-solving environment is required
The candidate must have knowledge of SPC and process control technologies. In addition, the candidate must have a thorough understanding of ISO 9000, AS9100, NADCAP, and Pratt & Whitney Quality Systems (preferred requirements)
Experience with dimensional inspection, blueprint interpretation, and/or GD&T
The candidate must have prior supervisory experience
This candidate must have strong interpersonal and communication skills and the ability to facilitate and motivate teams
Experience with SAP and other IT Quality systems desired

Quality Supervisor Resume Examples & Samples

Actively engaged support in planning, defining and directing the site auditing control program to ensure compliance to all procedures, and policies, GMP standards, Mondelez requirements, and regulatory, federal and local laws
Trains, mentors and leads site QA and Production team to insure program goals are met. Strong support to site QCMS/ISO program owners. Monitors and maintains plant QCMS program by complying with current Mondelez and International Audit (FSSC/ISO) standards. Facilitate and co-lead site cross functional QCMS Team and participate with Mondelez corporate to insure successful certification for site
Lead and train Trace/Recall ensuring SAP and written compliance with Mondelez Special Situations Management and audit requirements
Supports annual verification of all HACCP plans or when required due to project changes
Support all internal and external inspections/regulatory visits. Support audit preparation activities, accompany inspector, and complete necessary reports and postings
Support QM Pillar functions and lead MSA/line certifications
Manage Pathogen and Non-Pathogen Environmental testing program facilitating trending analysis ensuring compliance with Mondelez and FSMA requirements
Insure proper construction procedures are followed to meet site/Mondelez Food safety requirements. Takes appropriate steps to assure successful project startups
Support for Hold/Release documentation and dispositioning of products
SAP Quality Data Steward role and maintaining compliance
Responsible for maintaining/validation/continuous improvement of all laboratory testing and equipment
Facilitate plant sanitation. Coach and audit production on santiation practices
Manage and direct Environmental Healthy and Safety (EHS) crew to ensure facility cleaning is completed. Maintain facility cleaning database to ensure cleaning routines stay on track. Create plans to continuously drive improvement and to mitigate any gaps
Support and/or lead Quality functions as directed by the Quality Manager and Compliance Manager
Bachelor's Degree in Food Science or equivalent degree
Strong leadership, technical, communication and organizational skills required along with attention to detail. Previous experience managing people. Experience within a union facility is a plus
Effective communication skills (oral written and verbal)
Successful candidates must posses a positive focus toward solutions with emphasis on preventative pro-active measures and team-building

Quality Supervisor Resume Examples & Samples

In addition to fulfilling all requirements of a Quality Technician, the Quality Supervisor has responsibility for direct supervision of the Wylie and Terrell Plant quality lab and supports other CCW plants as needed
Perform correct action investigations, determining root causes and definition corrective action measures
Identify process and product deficiencies
Provide process improvement know how, methods and conceptual expertise to teams
Leadership responsibilities including: scheduling of lab manpower, including overtime, taking initial steps to address job performance issues with Quality Technicians, coordination of job activities, identification of training needs for lab personnel
Ensure product, process quality, cost, safety, and customer delivery goals are met
Serve on task forces consisting of cross-functional teams to improve efficiency and performance

Quality Supervisor Resume Examples & Samples

This role is responsible for monitoring and maintaining the plants Quality systems to ensure compliance to regulatory, federal and local laws. Areas of focus will include the identification and achievement of facility Quality KPI's through appropriate corrective/preventive actions and continuous improvement initiatives. This role will actively participate in all internal and external auditing activities and follow-up. Further, this role will act as support for QCMS/ISO; QRMP and HACCP functions will lead the development of new quality systems/programs across the facility and will provide Quality support/resources for major commercialization projects
Train site on proper inspection procedure practices. Assist in insuring facility is inspection ready at all times. Provide Quality/Sanitation support for project commercialization
Responsible for Hold/Release documentation and dispositioning of products
Support and/or lead Quality functions as directed by Technical Services Manager
Bachelor's Degree in Food Science or equivalent degree, preferred
Successful candidates must possess a positive focus toward solutions with emphasis on preventative pro-active measures and team-building

Quality Supervisor Resume Examples & Samples

Monitor performance and efficiency through timely reporting of quality metrics / internal and external objectives
Handling customer complaints, collect, analyze and report data on nonconformity provide actions and root cause
Set activities to achieve the goals set by management
Define quality improvement projects for cost savings
Monitor and maintain the First Pass Yield and PPMs process according to the established goals
Ensure that production is carried out according to the Quality System Plant, nonconformity report
Generate (PFMEA, process control plans and flowcharts)
Provide monthly updates metric area to plant management
To assist the Quality Manager and Production Manager assigned area, as instructed
Verify compliance testing, measuring and control charts correct filling
Assist in reducing rejects and rework in the production area
Implement corporate quality initiatives
Monthly Performance Monitoring and annual performance evaluations subordinates
Lead together in conjunction with other departments to resolve problems reported in the process
Perform other work-related functions as assigned ratings

Quality Supervisor Resume Examples & Samples

Develop a culture of compliance to ISO/TS 16949 requirements through development of an internal auditing team as well as administering Corrective Action Requests for root cause analysis and corrective action for quality system non-conformances
Lead a team of technicians to enforce our requirements to ISO/TS 16949 as well as to serve the campus in the area of document control
Work with customer quality manager to implement customer specific requirements on the campus
Work with regional quality systems leadership to commonize our practices and procedures across the Americas region
Provide guidance to the value streams for change control decisions relative to compliance and customer notification. Work as a leader on the campus in the PDMLink application
Support digital factory initiatives on the campus as it relates to implementation of our quality system
Bachelor’s Degree required in a related field to Quality in an automotive manufacturing environment along with at least 3-5 years of experience in the industry
Excellent presentation skills in addition to written and verbal communication skills required
ISO/TS 16949 lead auditor certification preferred
Lean Six Sigma Green Belt or Shainin Red X Journeyman a plus
Strong knowledge in APQP documentation integrity preferred
Working knowledge of molding, stamping, plating and assembly processes a plus
Good computer skills with a working knowledge of SAP, Word, Excel and PowerPoint

Plant Quality Supervisor Resume Examples & Samples

Prepare, review and perform performance appraisals. Confidentiality of all personal data is strictly maintained
Must be capable of collecting and correlating relevant data that pertains to the overall efficiency and effectiveness of the department. Assessing trends through generated graphs and charts. Maintain continuous improvement project tracking and report out status monthly
Management and Customer service representative for Technical Specification (TS16949)
Minimum completion of a post-secondary education program in mechanical/quality engineering and minimum of 5 years related experience in the quality field
S.Q.C certification as a quality engineer preferred

Quality Supervisor Resume Examples & Samples

Assist the Quality Assurance (QA) Manager and provide direct supervision for the coordination and maintenance of all company Quality and Food Safety standards
Effectively lead, develop, train, and evaluate QA Technicians and Microbiologists to maintain or improve skill competency. Monitor and ensure the performance of Quality Staff to ensure operational and regulatory compliance. Build bench strength through active development of direct reports
Responsible for continuous improvement activities
Responsible for data analysis to include statistical analysis of laboratory and quality system data which include but not limited to market score reports, consumer complaints, nonconforming products, yield data, audit results, etc. Determine data trends and implement improvement to processes and/or procedures to improve KPI’s associated with Quality
Provide direct supervision to ensure sound calibration and validation programs for all Quality Lab instrumentation
Responsible for the development, maintenance and full implementation of new methodologies and procedures to support Chemical and Microbiological Lab operations
Along with the Quality Manager, liaise with internal and external auditors during Quality, Food Safety and Regulatory audits
Responsible for full implementation of all Quality initiatives to reduce wastes associated with sample process flow, batching procedures, sanitation procedures, etc
Perform administrative functions such as scheduling Quality staff to ensure 100% support to operation, perform SAP transactions, and ordering of lab materials
Provide technical support/guidance to shop floor for problem solving of raw & package, product, and process deviations. Assist in the writing of technical laboratory & best practice (SOP) and package test procedures
Monitor the implementation and integration of relevant Quality Assurance programs into plant operations, which ensures compliance to company and regulatory standards specific to Food Safety, Quality, sanitation, and process control. Review and maintain daily HACCP, QA audit, and production records as part of the audit function
Train, support, and initiate Best Practice on Line Quality activities, leading to strong shop floor operator driven quality control
Perform investigations and troubleshooting activities with regard to Quality Holds, microbiological contamination issues and process deviation
Develop and maintain in house microbiological testing protocols. Evaluate new technologies, and coordinate aseptic process audits and related microbiological activities, providing strong technical support of the aseptic process
Able to handle stressful, fast-paced and rapidly-changing environment
Prior exposure, training, or experience in Visual Workplace Management, 5S, LEAN Manufacturing, Six Sigma, GMP, GSFI, SPC, and Process Capability Studies
Working knowledge of MS Outlook, Advanced Excel, Word, PowerPoint, SAP, InfinityQS, Minitab, Visio
Must be able to multitask and have excellent time management and organizational skills
Effective training capabilities as well as excellent oral and written communication skills
Dependable, detail-oriented, good problem-solving abilities, and strong commitment to teamwork
Bachelor’s degree in Chemistry, Biology, Food Science, or science-related field
5 years’ previous quality experience
2 years’ prior supervisory experience
Knowledge in HACCP (Hazard Analysis Critical Control)
Flexibility and willingness to work off-shifts and weekends as business needs dictate

Quality Supervisor Resume Examples & Samples

Excellent written and verbal communication skills. Ability to successfully interface with employees, department managers, supervisors, engineering, and customer quality representatives
Proven track record and/or ability to supervise skilled employees. Commitment to achieve group cohesiveness
Support Quality department objectives, maintaining quality and improving processes
Technical Support for ISO 9001:2008 certification and audits
Quality lead in factory FMA activities
Support TEOA initiatives

Quality Supervisor Resume Examples & Samples

Provides technical guidance & works closely with Regional Quality, R&D, & local Manufacturing & Distribution on major new product introductions & acquisitions
Represents plant to regulatory agencies
Selects, trains, develops, retains & manages associates
Works cooperatively with Plants, Distribution, Engineering, R&D & Regional Quality to identify root causes of quality issues & implement processes to resolve & prevent issues
Generates & implements ideas that improve quality indicators, in line with cost, investment & service goals
Implements Quality System & ensures raw materials, packaging materials, finished goods & distribution activities meet specifications
Leads internal & external audits & provides training on auditing tools to associates
Sets up & administers audit system for internal & external providers of products
Bachelor’s degree Chemistry, Chemical Engineering or related scientific area
Minimum 2 years of experience required, including experience working with or in a manufacturing/plant environment
Immigration sponsorship not available for this opportunity
4+ years experience with 3 + years experience in consumer product industry, regulated production or similar manufacturing environment & related Supply Chain or R & D function
Strong written & oral communication skills and experience with ERP and electronic specification systems
Expertise in ISO 9001, GMP & in managing quality improvement projects
Lean Six Sigma Green Belt certification
TPM experience or knowledge

Site Quality Supervisor Resume Examples & Samples

Supervise and develop site quality staff; including technicians, engineers and documentation control
Oversee and provide guidance to key quality processes such as CAPA’s, supplier/internal audits, calibration system maintenance, quality engineering, and customer complaint handling
Maintain quality systems to ensure compliance to FDA regulations and ISO requirements, as well as compliance with the TFX quality system
Represent quality for new and existing product improvements; support protocol, procedure and specification development
Work cross functionally with site and OEM counterparts to support the business while maintaining the integrity of the TFX Quality System
Represent Quality for new and existing product improvement, manufacturing transfers, and quality plan initiatives. Support protocol, procedure and specification development
Complete special assignments as assigned
Bachelor’s Degree or equivalent combination of education and experience. Education preferably in an engineering or related technical field (industrial, mechanical, chemical, etc.)
5 years related experience in quality management systems
Previous supervisory or team lead experience required
ASQ CQA or CQE preferred
Engineering experience in manufacturing operations including new product development, cost reduction, and quality engineering
Knowledge in metal fabrication, plastics, extrusion, mechanical assembly and world class manufacturing desirable
Ability to coach and supervise a team
Knowledge of Regulatory, cGMP, and QSR
Statistical knowledge (DOE, SPC, hypothesis testing, sample comparison)
Proficient in Computer applications (i.e. data-base development, statistical software and analysis, word processing for report generation, etc.)
Negotiation and problem solving skills
Ability to operate and communicate effectively within a matrixed organization
Ability to audit suppliers (i.e. ASQ-CQA, internal/external courses, seminars)
Able to understand blue prints, tolerance analysis and related knowledge
Reasoning ability, support and prioritize projects, adapt to shifting priorities, work with minimal supervision, able to resolve problems and conflicts

Quality Supervisor Resume Examples & Samples

Manage and oversee project quality to ensure compliance to codes, standards, regulations, equipment specific specifications, and QMS requirements
Advancing quality achievement and performance improvement throughout the organization
Managing the development and implementation of the QMS for planning, fabrication, inspection, documentation, and operations activities including
Minimum of 10 years of quality inspection experience on pressure equipment
Petrochemical or oil refining plant owner / user organization work experience
Certifications in API 510, 570, or AWS-CWI or ability to obtain
Advance knowledge of qualifying ASME WPS and welder/welding operator qualifications, including local regulation requirements

Quality Supervisor Resume Examples & Samples

Define standards for quality in close collaboration with all other departments of the plant (Management, Production, Technical, Health & Safety, Finance and IT)
Establish the company's quality procedures, standards and specifications in collaboration with operating staff
Design and maintain controls as well as documentation of quality procedures
Monitor performance by gathering relevant data and producing statistical reports
Assessing product specifications against defined parameters
Accurately identify/review requirements and expectations of existing or potential customers while providing confidence that quality requirements will be fulfilled or exceeded
Anticipate changes in customers’ expectations over time and determine action plan to meet these changing expectations
Responsible for supporting the development and maintenance of a customer-focused culture
Ensure compliance of manufacturing processes with international and national standards
Propose suggestions for changes and improvements as well as provide guidance for implementation
Champion, support or lead quality improvement initiatives while ensuring that all stakeholders develop and maintain their part of the quality management system based on agreed in-house standards
Publish statistics regarding company performance against set measures to monitor performance
Develop the quality goals and targets in the according to organization’s strategic plan
Supervise planning and activities related to internal and external auditing (ISO certifications)
Liaise with other managers and staff, particularly in areas such as design, production and purchasing
Consider application of environmental and health and safety standards
Ensure tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary
Prepare technical and management system reports
Manage the Quality Steering Commitee
10 years of experience as technician in Quality and ideally working within Glass Quality Management
Manufacturing background in a Glass Making industry
Experience in managing external suppliers and partners
ISO Certification
Dynamic, high energy leadership skills and effective communication skills with a collaborative approach to problem solving
Collaboration skills – Able to effectively collaborate with peers in other functions and with colleagues in other businesses or divisions
French native speaker as well as perfectly fluent in English

Quality Supervisor Resume Examples & Samples

Non conforming quality processes
Quality initiatives with the Caterpillar Quality Management System (CQMS)
Conducting and reporting internal quality audits for all CAV Core inspections processes
Supports Supplier Certification programs both internally and externally
Providing support for corporate quality related programs
4-year University degree in an Engineering or Manufacturing related discipline
Experince with BIQ, APQP, and / or CQMS deployment
Prior supervisory experience in a quality / manufacturing role
Experience in a technical quality related role

Watson Bowman Acme-quality Supervisor Resume Examples & Samples

Sample, measure and verify manufactured products meet pre-determined quality standards. These quality standards can include ISO
Represent the "face of quality" and our representative to state agencies, consultants, and contractors
Perform or oversee quality inspections and/or staff to complete physical inspections throughout the fabrication process
Document and maintain all quality control files and records for AISC and ISO conformance

Quality Supervisor Resume Examples & Samples

Supervises the inspection department ensuring product is inspected in a timely manner without sacrificing quality
Manages production inspection and receiving inspection
Develop and review quality instructions and methods for inspections and testing
Manages inspection audits and follow-up with corrective action
Ensure timely and effective responses to customer quality issues
Associate Degree or equivalent from a two-year college or technical school and 3 or more years experience with inspecting parts. Experience in automotive manufacturing preferred
Must have strong leadership ability (2 years previous experience supervising is desired) and excellent problem solving skills
Experience working in a QS9000/TS16949 environment is required
Ability to utilize inspection equipment such as SPC, calipers, micrometers, CMM, Vision Systems and other measuring devices
Ability to organize and prioritize work
Must be proficient in MSWord, Excel, PowerPoint. Some Access experience preferred

Field Quality Supervisor Resume Examples & Samples

To manage all area pass certified government test
To work with government and Field Supervisor to handle field area pass quality
To make sure internal document and external document walk in procedure
To ensure the quality standard are meet (Isolation; Detaselling; Rogueing; Male Cutting, Harvesting)
Make and send weekly and monthly update report (planting up date, detaseling, rouging, male cutting harvest and reports)
To coordinate all Field Inspector each area
Achieve agreed quality in field levels
Achieve field certification from government
Good relationship with contact at field production and plant certification
University degree of science in Agriculture
Language (site or country) plus English
2 years experience production process in agriculture
Build good relationships with grower, vendor and BPSB

Quality Supervisor Resume Examples & Samples

Ensure processing, tolling and channel quality activities are controlled by quality manual, procedure and work instruction
Implement QMS in accordance with APAC quality management guidelines
Monitor quality data uploading in FOU, coordinate to fix system’s issue
Document results of all QC inspections and communicate results to cross functional teams
Track and maintain non conformity inventory by quality data
Audit distributor’s returns to ensure items are fit for resale
Maintain quality specification, fit for customer and legislation requirements
Audit and assist third party to compliant with Syngenta quality standard
Generate and report Quality KPI
Capability to understand operational processes focused on integrated product offers (Seeds & CP)
Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma
Experience in assessing a situation, identifying issues and developing solutions that result in efficiencies and/or process improvements
Experience with implementation of corrective and preventive action programs
Successfully demonstrated ability to coach others with a strong self-awareness (both strengths and opportunities) and ability to self-develop
Ability to adapt to change and work flexibly to overcome boundaries
Strong project management skills with the ability to work independently and within a team
Ability to adjust work schedule based on business requirements
Knowledge of relevant regulatory requirements
Bachelor’s degree from a four-year College or university in specific or technical fields of Biological Science, Agriculture or other relevant fields
Minimum of 2 years’ experience in quality control in seed processing or in consumer goods manufacturing
Possess a broad understanding of Seed Quality Control processes and Quality Management System
Basic principles of biology, biotechnology, agriculture, seed production and quality control, Principles of Quality Assurance, QMS/ISO 9000

Quality Supervisor Resume Examples & Samples

This role is responsible for monitoring and maintaining the plants Quality systems to ensure compliance to regulatory, federal and local laws. Areas of focus will include the identification and achievement of facility Quality KPI's through appropriate corrective/preventive actions and continuous improvement initiatives. This role will actively participate in all internal and external auditing activities and follow-up. Further, this role will act as support for QCMS/ISO; QRMP and HACCP functions will lead the development of new quality systems/programs across the facility and will provide Quality support/resources for major commercialization projects
Trains, mentors and leads site QA and Production team to insure program goals are met. Strong support to site QCMS/ISO Coordinator. Monitors and maintains plant QCMS/QRMP program by complying to current Kraft Heinz and International Audit (FSSC/ISO) standards.Facilitate and co-lead site cross functional QCMS/QRMP Team and participate with Kraft corporate to insure successful certification for site
Supports and followsproper plant safety policies and procedures
Effective communication skills(oral written and verbal)
Must be able to work shifts, weekends, and all required overtime. Prompt and regular attendance

Quality Supervisor Resume Examples & Samples

Responsible for the supervision and scheduling of Quality Assurance and Sanitation staff
Responsible for implementation, review and verification (as directed) of the facilities food safety, quality and sanitation programs in support of current legal, Kerry and customer requirements
Responsible for supporting BU Kerry Quality Projects
Responsible for supporting plant QIP, SIP and CI initiatives
Supervision of Quality Assurance and Sanitation staff. This includes scheduling (electronically and physically posting), approving time records, providing constructive periodic evaluation, goal setting, training, counselling, and performance documentation
Responsible for conducting training with all plant staff
Responsible for maintaining training matrix and sign off records (electronically and physically.)
Responsible for becoming site LIMS point of contact (Maintain files of test results and product dispositions. Supports QA Technicians and Analyst in resolving IT based errors with Corp. LIMS team)
Provide technical support for resolution of quality problems with operations
Maintain and update product specifications including customer specifications and raw material specifications to reflect any changes or product use requirements. Ensure finished product and raw materials are tested per Kerry specification. Monitor test results in relation to these specifications
Development and adherence to Quality SOP’s
Support the plant Food Safety & Quality System to produce safe quality food
Functions as backup PCQI. SQF and HACCP Certified (or trainable)
Order QA and Sanitation Supplies; support the purchase of supplies for other departments in absence of Supervision
In conjunction with the Quality Manager, update and support food safety programs and food safety systems: FSMA, sanitation, and environmental monitoring program. Maintain the quality systems for the plant. Ensure work instructions, SSOPs, procedures and other pertinent documentation is up to date. Recommend revisions plant work instructions as needed
Facilitate as directed: quality complaint investigations. Verify corrective action completion and continued conformance
Conduct and participate in internal audits while ensuring compliance to internal quality policies and applicable local regulations through the audits, observations, process reviews, and development of corrective actions with site management
Participate in external audits, with the eventual goal being to facilitate them in absence of QATM
Support facility during inspections, customer audits, communications, commercialisations, and other interactions with regulatory agencies or customers
Provide technical assistance to quality assurance and operations
Enter Work Orders in MVP System
Participate as a leader in facility safety programs

Quality Supervisor Resume Examples & Samples

Responsible for supporting quality functions including food safety systems and programs along with compliance
Leads and supervises quality staff. This includes scheduling, approving time records, periodic evaluation, counselling, and performance documentation. Responsible for conducting departmental and job specific training
Conducts laboratory analyses and investigations
Provides technical assistance to quality function and operations

Quality Supervisor, Rochester Resume Examples & Samples

Coaches and mentors Quality team to strive for laboratory excellence. Ensures Quality team is appropriately challenged with meaningful and cross-functional project work to support QC and site objectives. Guides the development of strong communication and collaborative skills within the group
Works with laboratory leads and QATM to identify and foster talent within the group and to position roles and responsibilities strategically. Ensures all group individuals are supported in their personal development plans
Responsible for establishing working schedules, ensuring adequate laboratory coverage and approving timecards
Maintains role as primary point of contact for communication to and from Quality laboratories
Oversees performance, interpretation and evaluation of QC test results and makes recommendations
Gives input and assists in the development of QC procedures, policies, and philosophy
Ensures that products and QC practices are in compliance with Kerry policies and local, state, and federal regulations
Ensures that a current, maintained, and documented system is in place and trained to all pertinent personnel for incoming raw material control, evaluation, COA & COC documentation, and release for use
Ensures that a current, maintained, and documented system is in place and trained to all pertinent personnel for intermediate powder material control, evaluation, documentation, and release for use
Ensures that a current, maintained, and documented system is in place and trained to all pertinent personnel for outgoing finished good material control, evaluation, COA, COC, other shipping documentation, and release for sale
Provides input on relevant QC issues
Promotes and works in a team environment. Is an active participant in all QC activities
Enforces and supports GMP policies by leading other quality staff through full plant GMP periodic inspections. Ensures the plant inspection method is documented and communicated to proper personnel
Maintains skills and knowledge base in QC methods. Maintains knowledge of relevant chemistry & microbiology methodologies
Provides back up to Quality Manager functions
Responsible for development, implementation, and enforcement of GLP practices to align with Kerry standards, Industry best practices, and continuous improvement goals
EDUCATION: Bachelor's degree in Microbiology, Chemistry, Food Science, or related fields
EXPERIENCE: 3+ years experience in a food Chemistry, Microbiology or Food QC lab setting
SKILLS Knowledge in QC laboratory methodologies and quality systems is required. Knowledge of current GMP. HACCP Training. Allergen awareness. Must be computer literate. Incumbent must have excellent interpersonal skills, including both verbal and written communication and the ability to lead and work in interdepartmental teams. The work is self-directed and requires the ability to work without close, direct supervision utilizing good organizational techniques

Quality Supervisor Trainee Resume Examples & Samples

Directs and advises personnel in the special test procedures to analyze components and physical properties of product materials
Compiles and analyzes test information to determine operating efficiency of process or equipment and to diagnose malfunctions
Tests and analyzes sample products, adjusting formulas and processes based on results
Prepares test solutions, compounds, and reagents for use by laboratory personnel in conducting tests
Investigates complaints on existing products and responds to vendor or customer
Establishes or adjusts work procedures for products and raw materials and maintains test equipment
Develops and recommends test procedures for products and raw materials and maintains test equipment
Analyzes and resolves, or assists workers in solving work problems
Maintains time and testing records, reporting monthly
Trains lab group on safety topic, quality procedures and business updates for the month. Other duties may be assigned
Participates in other plant teams and programs such as Aged Inventory Control Team, Self Inspectors Team, HACCP Team, and others assigned
Knowledge of food safety principles and food process, eg. Exposure to HACCP, GMPs
Presentation, communication skills and confidence, demonstrated by ability to ask meaningful questions and clearly articulate experience, good non-verbals, and experience interpreting and acting on info/data and/or leadership roles
Strong science foundation demonstrated by time in lab (volunteering, research experience) and coursework in chemistry, biochemistry and/or microbiology
Inquisitive nature that enjoys problem solving and identifying business improvements
Demonstrated interest in being hands-on in a manufacturing environment, e.g. internship experience, seeking out opportunities to learn about manufacturing
Ability to understand results or impact, make quick, accurate and sound decisions based on results
Employees must have reliable means of transportation to and from work

Quality Supervisor Resume Examples & Samples

Accountable for ensuring full quality and regulatory compliance while driving process effectiveness and efficiency at the site
Ensures site audit readiness and host the Quality System audits and executes Quality Management System reviews
Owns site compliance assessment and remediation, leads communication and training requirements for Quality matters
Review standard operating procedures for company directives and compliance
Responsible for site education of non-Quality Assurance personnel, responsible for professional development of the site Quality Assurance team
Monitor, control, and analyzes product and process quality to meet internal and external customer requirements
Determine through statistical data continuous improvements projects
Partner with production in detecting root causes for defects during production phases
Work with management staff in analyzing data for purpose of developing and implementing preventative measures to limit or eliminate quality defects
Communicate quality goals and requirements by preparing and disseminating standards, metrics, standard operating procedures (SOP) management, and vendor document and production record guidelines
Improve quality compliance by recommending and following-up on improvement plans, writing training courses, contributing information to cross-functional quality improvement teams
Prepare quality assurance reports by collecting, analyzing, and summarizing data and trends
Establish quality metrics for the operations that drive awareness, action, and continuous improvement in quality daily
Facilitate Lean process improvement opportunities throughout the plant and be the plant ambassador for quality and process excellence
Responsible for site RMA/RFC process to include evaluation, processing, and corrective actions and disposition
Bachelor’s degreed preferred (or Associate Degree plus 4 years practical experience)
Minimum of 4 years experience and understanding of a quality production environment
Spanish preferred
Supervisor or Manager experience in a work environment with proven quality processes
Six Sigma or Lean GB certification highly desired or ability to attain within 1 year
Certified Quality Manager (CQM) or Certified Quality Auditor certification from ASQ highly desired or ability to obtain within one year
Strong presentation and facilitation skills
Subject matter expert (SME) on all Quality Inspection & Audit process with defined CARS and remediation to drive performance optimization
Excellent understanding of Quality Management Tools to include Six Sigma, Statistical Process Control, MS-Excel, Visio, DOE, DFR, etc
Ability to multi-task & handle task with competing priorities
Microsoft office programs including MS-Excel, MS Word, and MS Power-Point, MS Access or comparable programs
Demonstrated ability to lead, acknowledge, develop people and implement a strategy under crisis situations to ensure compliance

Quality Supervisor Resume Examples & Samples

Execute a multi-year quality improvement plan to climb the value chain from Quality Control to Quality Assurance to Excellence
Set quality expectations of the organization to satisfy the requirements of our customers
Direct policy and procedure for inspection and testing activities to ensure continuous control over materials, facilities, and products
Oversee deployment of standard Generac quality tools (Generac Quality Management System), methodologies, standards, practices and processes
Direct root cause investigations addressing internal failures and customer complaints; facilitates corrective actions
Present quality metrics and analysis regularly to senior management team and external customers
Facilitate communication and interaction between team members and other areas resolving differences and/or conflict situations effectively
Define resource needs and work within budget and staffing parameters to accomplish objectives
Support changes in procedures, process, technology, responsibility and assignments
Coach and develop staff. Set clear expectations to inspire and motivate the team
Manage performance-- recognizing achievement, providing feedback and administering progressive discipline
Act as SAP Super User within functional area
Bachelor’s Degree in Engineering, Business or Industrial Technology OR 8 years related experience in the Operations function within a similar working environment
3 years of Quality Management System experience
Proven track record of successfully managing shifting deadlines and priorities in a fast paced environment
Ability to evaluate situations objectively and demonstrate the ability to make decisions that are intended to have a positive impact on work performance or area and the total business
Ability to organize and prioritize work assignments in order to complete them on time
Demonstrated skills in problem solving, contract negotiation and project management
Strong project management and analytical skills
Advanced degree, MS and/or MBA
Certified Manager of Quality, Certified Quality Engineer, and/or Six Sigma
Certifications: CHMM, CSP, CIH, or PE
Previous experience using SAP or equivalent ERP

Quality Supervisor Resume Examples & Samples

Responsible for overseeing the quality function with specific responsibility for the corrective action and preventive action (CAPA) and risk management processes
Coordinates workflow for quality projects assigned to the specialists
Ensures the maintenance of quality records on product testing, nonconformance, project outcomes, and that stakeholder input is filed in an accurate and timely manner
Reviews and audits change control documentation and tracks the approval process
Contributes to the development of corrective action plans and monitors implementation
Reports on closure of corrective and preventive actions
Monitors and leads investigations, recognizes trends and presents reports for assigned quality processes
Reviews reports on current quality systems and supports improvements in order to enhance quality and reduce cycle time
Assures preparation for audits and inspections
Monitors trends, identifies issues, recommends and implements appropriate actions
2 years+ experience in Quality Assurance within Pharmaceutical, Medical Devices or FMCG business
Knowledge of GMP and GDP preferred
It is preferred that the job holder is an experienced internal auditor or certifies lead auditor
English on upper-intermediate level as a must
Excellent interpersonal, collaboration, networking and communication skills
Readiness for business tripsQuality (Generalist)

Quality Supervisor Resume Examples & Samples

Provide audit and inspection coverage for all assigned departments on all shifts
Establish and implement procedures and inspection /sampling methodologies
Provide technical guidance and support to employees regarding inspection and measurement techniques
Participate in internal, customer and agency audits
Verify completeness and accuracy of inspection records and nonconforming material reports
Responsible for investigation and closure of customer and field complaints
Provide accurate technical information for engineering investigation and troubleshooting reports
Conduct monthly department meetings and regulatory training as required
Responsible for oversight of employee performance to maintain department standards in efficiency, productivity and accountability
Provide recognition and constructive feedback through both formal and informal discussions
Monitor and maintain operational integrity of instruments, gages and specialized measurement equipment
Provide technical training and assistance to all assigned personnel
Obey all safety rules and stop work if continuing will create an unsafe condition. Report all safety concerns immediately
Perform other tasks as assigned by manager

Quality Supervisor Resume Examples & Samples

Lead a team QA team members to achieve quality metrics in a manner consistent with our culture and values
Partner cross functionally with the Planning, Production, and Warehouse teams to maximize results
Facilitate the execution of changes and activities needed to support Nestle Continuous Excellence (NCE) and the pursuit of TPM
Assist the QA Manager with leading all company Quality initiatives and Quality audits locally
Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant
Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities
Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals and lab supplies
Use continuous improvement methodologies and projects to improve and streamline quality processes
Ensure plant compliance to good hygiene practices, good manufacturing practices (GMP's) and HACCP
Communicate new quality programs as needed and facilitate or support the training of plant personnel
Offer expertise and assistance in managing the plant water sources and monitor over fill and water usage reporting
Responsible for recording keeping requirements within the laboratory
Bachelor's Degree in Chemistry or Biology or equivalent combination of education and/or experience
Five or more years of experience in quality assurance within clean (food, bev, pharma) manufacturing and two or more years of experience in a supervisory capacity
Prior experience in the consumer products industry or food and beverage with familiarity with quality and hygiene regulation necessary
Understanding of quality testing and standards within the food and beverage industry to include analytical, microbiological and sensory
Demonstrated application of Good Laboratory Practices (GLP's) and knowledge of GMP's
Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design
Familiarity with quality and hygiene regulations as it relates to CFIA and provincial requirements preferred
Knowledge and exposure to Six Sigma, and various problem solving methodologies needed, TPM exposure preferred
Strong computer skills, including Word, Excel, PowerPoint and business management software (SAP preferred)
Ability to manage multiple projects and initiatives on tight deadlines and delegate accordingly
Effective communication skills with the ability to influence change and encourage action
Solid problem solving abilities with the ability to coach and mentor others in this capacity
Demonstrated track record of developing employees
Ability and willingness to respond to after hours calls for critical issues and provide weekend coverage as required

Quality Supervisor Resume Examples & Samples

Maintain quality system policies and procedures and recommend improvements; interact with plant team members to achieve daily and long term goals; ensure plant policies are followed
Assist in the development of control plans, inspection procedures, capability studies and sampling frequencies
Develop quality initiatives to attain and maintain customer satisfaction and focus; may direct and support quality analysts in quality planning and auditing activities
Provide technical expertise in quality techniques and services; develop, train and motivate team members to acquire maximum proficiency in quality fundamentals and manufacturing principles
Support Quality Manager in customer issues: problem solving, root causes, corrective/preventive actions & verification
Monitor communications and information systems to maintain awareness of new projects requiring planning, customer satisfaction and plant initiatives; utilize knowledge to proceed with proper responses and planning activities
Perform full range of managerial responsibilities which may include but not be limited to: interviewing, hiring, coaching and developing employees; planning, assigning and directing work; EEO/AA; performance management; department budget
Perform other duties and responsibilities as requested or required
Thorough knowledge of quality practices and procedures including Quality Management System (QMS) and ISO/QS requirements along with track record of achieving and maintaining same
Good knowledge of quality tools such as Statistical Process Control (SPC) with an ability to interpret and apply SPC information to plant processes as well as understanding of Design of Experiments, Failure Mode Effects Analysis, Advanced Product Quality Planning (APQP) tools including control plans, process FMEAs, etc
Good interpersonal and written communication skills to communicate effectively with diverse groups of people; ability to solve practical problems and deal with a variety of personnel and quality issues/problems
Basic knowledge of Geometric Dimensioning & Tolerances and blueprint reading
Minimum of 3 years experience of related experience in engineering, purchasing or quality field; fundamental quality experience in machining or assembly type operations or equivalent experience preferred
Enterprise wide reporting system experience preferred

Quality Supervisor Resume Examples & Samples

30%
High School or GED with a minimum of 10 years general experience in manufacturing with 6 years specific experience in quality
Or 2 year college (Associate Degree) with 6 year specific experience in quality
Prior to a job offer being extended to a perspective applicant, the applicant will be required to pass a 3 step interview process, background check and a drug screen
Good communication skills required (oral and written)
Knowledge of equipment and production processes
Ability to deal with personnel issues
Experience to make good problem solving decisions
Capability to interpret and evaluate information and apply judgment in setting priority , interpreting polices and establishing approaches

Quality Supervisor, Technical Services Resume Examples & Samples

BS/BA degree in business or engineering (engineering preferred)
Comprehensive understanding of quality managing system design and implementation, specifically ISO/TS16949
Advanced knowledge of print requirement and metrology process linkage
Demonstrated strong leadership and conflict resolution skills
Effective verbal/written communication, human relations and organizational skills
Use of computer technology for communication, organization and process management, specifically MS Office, MQ1, MS SharePoint, Minitab, SAP
Superior problem solving skills
Eight years experience in manufacturing processes, systems and tools

Quality Supervisor Resume Examples & Samples

Identify, prioritize and initiate plans to achieve the operational goals of the laboratory
Scale-up the cGMP laboratory to execute new test methods
Actively participate in cross-functional teams and projects that have major importance to the site such as cycle-time reduction programs and new product introductions
Manages costs within the QC laboratory department
Leads QC Laboratory activities including technology transfer, continuous improvement and issues management
Network with internal and external organizations in areas that relate to laboratory activities
Train, counsel and guide peers and subordinates as required
Bachelor's degree or higher in a Science, Technology, Engineering or Mathematics from an accredited institution
Minimum of three (3) years of experience working in a medical device and/or pharmaceutical environment
Bachelor’s degree or higher in Analytical Chemistry, Chemistry, Chemical Engineering or related discipline from an accredited institution
Minimum of three (3) years laboratory experience in a cGMP environment
Minimum of two (2) years supervisory experience
Experience with LEAN Six Sigma methodology
Statistical expertise
Microsoft Office proficient, Minitab a plus
Participated in/led Customer or Regulatory audits (GMP, ISO, etc.)

Quality Supervisor Resume Examples & Samples

GreenBelt certified
Significant knowledge on quality systems (EQS, ISO/TS 16949), significant knowledge on quality tools as CEP, FMEA, 8D, PPAP, ELSS, APQP and engine valves
Competencies: Strong leadership, Capacity to work under pressure, Communication ability to deal with customers, Conflict resolution skills, Problem solving ability, Managerial courage and intellectual rigor

Quality Supervisor Resume Examples & Samples

Bachelor’s degree from an accredited institution in an applicable field of study such as Food Science, Chemistry, Biochemistry, Microbiology, or similar Science/Engineering
Knowledge of relevant GFSI standards such as SQF, BRC, IFS or FS 22000
Knowledge and understanding of Food Safety regulations, FSMA, and industry and market trends
Strong team leadership, communication, analytical and problem-solving skills
Proven ability to demonstrate the following key competencies: Technical Expertise, Strategic Thinking & Influence, Process Optimization & Product Knowledge, and Leading & Managing Change

Quality Supervisor Resume Examples & Samples

Facilitate/perform inspection of materials,processes, and products in accordance with quality standards and customerrequirements
Monitor and report the status of plant andsupplier quality standards
Assist in resolving manufacturing, supplier,and customer issues relating to satisfactory quality conformance
Facilitate and assist in updating inspectioninstructions, procedures, gages, visual aids, test equipment, and customerdocuments
Promote and facilitate “Best Practice” quality systems
Facilitate the procurement, inspection, andcalibration of test equipment and gages
Ensure proper verification and documentationcontrols are maintained and utilized
Lead, motivate, and develop employees
Promote and support a teamwork approach toachieving goals
Ensure open and effective communications
Maintain a work environment where third partyintervention is not required or desired
Develops recommendations in standards, testequipment and gages to facilitate work and maintain quality
Interacts with Operations to determine andresolve quality issues
Identify and implement continuously improvedinspection methods in order to improve efficiency and effectiveness
Develop and maintain the facility’s qualitymanual
Coordinate the development and maintenance ofquality procedures and related documents
Ensure uniform understanding and complianceby all personnel with the quality policy, procedures, and documentation
Ensure effective documentation and controlsystems are developed, utilized, and maintained
Identify non-conformance to qualityprocedures by leading internal audits or by coordinating customer or accreditedregistrar audits
Ensure non-conformities are addressed in atimely manner by coordinating activities for assignment, containment,corrective action plans, and resolution and follow through
Prepare and make presentations to customers,employees, and all levels of the management team
Coordinate contract process for third partyregistrar
Strong leadership abilities, including motivation and team building skills
Thorough understanding of quality systems and standards (new quality techniques and technology)
General understanding of Statistical Process Control (SPC)
General understanding of Failure Mode and Effects Analysis (FMEA)
General understanding of Production Part Approval Process (PPAP)
Thorough understanding of manufacturing processes
Strong blueprint reading skills
Strong communication skills for both internal and external customers
Strong problem-solving, organization and planning skills
Good knowledge of health and safety systems and procedures
Knowledge of the automotive industry and customers
Good knowledge of related governmental laws and regulations Benchmarking
Organization and planning skills
Problem solving skills (DOE, Painters chart, Fish Bone)

Quality Supervisor Resume Examples & Samples

Designing, developing, implementing, documenting and monitoring business management systems to ensure facility compliance with ISO9001. This includes providing vision, direction and planning for the "future state" (3-5 years ahead) of the facility Management system
Advising Senior Facility Management on the business policies, processes and procedures required to support the quality management system
Advising and supporting Health, safety and environmental Management system performance. This includes the coordination of internal audit processes for Occupational, Health, Safety Management System (OHSMS) and Environmental Management System (EMS)
Managing and developing functional aspects of quality department to achieve best practice performance. These areas include MQ12005 and MQ13005 internal certification, contamination control requirements and incoming Quality Inspection
Managing the auditing of planned methods, process outputs, report internal & external quality metrics relative to product defects or problems
Acting as an advisor or consultant to senior management
Serving as a companywide resource on a highly specialized area or serve multiple units in a broader functional area and assist senior management in interpreting and using information provided
Engineering or manufacturing background
Expert knowledge of a specific manufacturing process or engineering discipline, or maintenance process, as applicable
Complete understanding of company policies and procedures related to manufacturing, engineering and/or maintenance
License or certification: ISO Lead Auditor trained and qualified
Five to ten years of job-related experience
Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department

Quality Supervisor Resume Examples & Samples

Supervise Quality Inspectors at plant site
Perform and/or assists with internal audits
Support customer and 3rd-Party quality audits, visits and certifications
Analyze audit findings and support site and corporate corrective action process
Make recommendations or participate in problem solving teams to improve the efficiency or effectiveness of the Quality and Manufacturing Systems
Support generation and analysis of process and product metrics
Mentor and Lead site TCBA initiatives
Bachelor’s Degree and 3-5 years experience within the Aerospace industry, or the equivalent in training, education and experience
Working knowledge of Integrated information systems
Knowledge of LMI processes and customer base
Ability to effectively present information and respond to questions one-on-one from groups or individuals
Ability to solve practical problems, utilizing standard operating procedures
Ability to interpret information furnished in written, oral and/or diagram form, to determine the best course of action among various alternatives

100

Quality Supervisor Resume Examples & Samples

Work out PQIP for new and transferred product
Review production quality status of on-line daily
Continuous improvement of process, include rework, sorting, product trace ability etc
Feedback customer complaint and take a leadership for internal corrective action
Monitor site performance to goal. Facilitate corrective actions as needed
Facilitate disposition of non-conforming material
To manage QC inspectors
Oversee site QA functions
Create new and maintain existing inspection visual inspection standards
Provide engineering, quality system, metrology and TQM support to improve processes
Internal quality systems auditor
Obtain and implement new technology for improving the quality system
Early involvement for the new project, finish the HUDDLE list items timely
Take the leadership for the product group team of quality handling
Bachelor’s degree in Engineering, Technical Field or Business, Masters Degree preferred
Minimum of 3 years related experience in Quality and/or Manufacturing
Two plus year’s Supervisory experience and working with Quality systems

101

Quality Supervisor Resume Examples & Samples

Manage the auditing of planned methods, process outputs, report internal & external quality metrics relative to product defects or problems
Support the BIQ process using root cause and data analysis
Create and manage quality gate inspection instructions per established guidelines to maintain operator awareness, without impacting velocity
Monitor IPV performance and coordinate containment and resolution activities to address problems
Lead and support CPS continuous improvement activities
Support investigation, resolution and prevention of Customer issues, and other quality concerns
Engage Product Engineering group to identify and implement product design changes to improve quality
Two year associate degree or a minimum of 2 years completed from a 4 year bachelor's degree
Extensive knowledge of PLEX and Shop Floor Manufacturing Processes
Experience working in a manufacturing environment using SPC and data analysis
Understanding of blueprints, GD&T, and Measurement System Analysis (MSA)
Broad knowledge of manufacturing and assembly procedures (machining, heat treat, assembly and inspection) planning processes, work standards relative to manufacturing and inspection and a thorough background in statistical quality control data and gaging specifications
Good analysis, diagnostic and judgment skills
Good computer skills
Advanced proficiency in the Caterpillar Built in Quality (BIQ) Process
Advanced proficiency on PFMEA
Knowledgeable with facility product and manufacturing process
Advanced proficiency in the use of Plex Quality Menu
Advanced proficiency in using HVC and / or EPIX
RCCA certification
Six Sigma Green Belt certification

102

Quality Supervisor Resume Examples & Samples

Develops systems and processes that adhere to Aerospace requirements such as AS9100, and customer requirements in a manner that ensure compliance with Four Gears Culture, Procedures and Ethics requirements
Ensures quality through management of the assembly and spare orders flow lines through metrics of operations such as quality, QCPC, COPQ, on-time delivery and audits, developing plans for process development through continuous improvement tools and Corrective Actions
Acts as a liaison between team members and other functional areas
Typically requires management and training of inspection processes
Adhering to budgetary constraints
Manage through continuous improvement of systems, processes and policies using lean tools
Travel required - 10%
Bachelor’s Degree in Business, Engineering or related field preferred
Minimum 2 years related work experience in a manufacturing environment
Understanding of lean principles, six sigma and or statistical process control
ASQ, AS, Black Belt or Lean Certification preferred
Must be able to verify U.S. Person status as defined by International Traffic in Arms Regulations (ITAR)

103

Quality Supervisor Resume Examples & Samples

Conduct Quality Control Training in Producers
Check / Audit the processes of Quality Control to Field performed by the Producer and / or Production Area / Parent Seeds Syngenta
Establish and guarantee the process of collecting samples and sending them to the analysis sites, and that is performed according to the procedures and within the established deadlines
Assemble, align and guarantee the execution of the quality analysis plan with the Own and External Seed Analysis Laboratories (Network of Third Party Laboratories), checking and guaranteeing the accuracy of the information
Conduct inspections / audits, with a focus on Quality, in the processes of processing Seeds, treatment and packing, and in the warehouses, and give the appropriate treatment in cases of deviations
Guarantee the classification of lots in the control system of Syngenta
Represent the Quality area in internal and external Meetings and Alignments as needed, and interact with the areas related to Syngenta seed processes
To fulfill customer complaints, in the case of seeds not planted and that are linked to physiological quality or varietal purity
Interaction with the other departments of Syngenta that are part of the production process, as well as making the necessary alignments
Plan the contracting needs of third-party services, as well as monitor and ensure compliance with established processes and deadlines
Comply with the HSES standards during the execution of the activities
Ensure and comply with the Quality Management System's service, by complying with the ISO 9001, ISO 17025 and Syngenta Quality Practices Codes, guaranteeing the continuous improvement of the process
Skills Negotiation, communication, teamwork, organization and planning
Desirable knowledge in seed production, Official Standards and Seed Legislation
Desirable 1 year experience with soybean seed quality

104

Quality Supervisor Resume Examples & Samples

Providing leadership, coaching, and direction to quality professionals to drive quality improvements
Identify and implement best practices in quality processes through the use of quality tools and methodologies
Apply a working knowledge of quality principles and statistics to direct / coach quality technicians
Develop and track metrics that support quality systems effectiveness
Direct reports in the training, improvement, and documentation of test methods
Effectively identify, troubleshoot, and resolve non-routine problems
Direct reports in support of resolution owners for incoming customer complaints, including assisting in identifying root cause, and implementing effective corrective actions
Support and coach the management of documentation, including Test Methods, Corrective Actions, Nonconforming Material, Management of Change, and other records as needed
Minimum of three (3) years of combined experience working in a Quality, Product Engineering and/or Manufacturing / Technology environment
Minimum of two (2) years of supervisory experience
Quality Engineer (CQE) certification from the American Society for Quality (ASQ)
Lean Six Sigma (LSS) trained
Experience as a Quality Systems Auditor, Quality Engineer, and/or Product Engineer
Experience and/or knowledge of Industry Quality Standards and Regulations (i.e. IPEC, cGMP, AS9100, ISO/TS16949)
Strong verbal and written communication skills with the ability to influence across all levels
Microsoft Office proficient, Minitab and/or another statistical tool a plus
Excellent organization skills with ability to prioritize and manage multiple assignments

105

Quality Supervisor Resume Examples & Samples

Manage the performance of a Performance Monitoring Analysts (PMA) team supporting several markets
Evaluate team performance on an on-going basis and provide continuous coaching and feedback to their PMAs
Collaborate with business partners’ functional leaders to improve procedural opportunities identified by team
Work closely with Compliance and Regulatory & Business Assurance leads supporting Global Servicing Network to ensure team is aligned with regulatory requirements
Analyses results, identifies and designs solutions, presents recommendations to management, and manages gap closure
Regularly reviews processes and procedures for effective controls
Facilitates brainstorming and call calibration sessions with different teams to identify compliance, policy, procedural, case actioning and system gaps
Ongoing review of customer feedback results and drivers of customer dissatisfaction with linkages to current policies and procedures. Identifies opportunities for enhancements and challenges the status quo
Participates in compliance reviews of business units
Partner with local Market Compliance and Legal to ensure alignment with regulations and related tests
Partner with Compliance and Process Owners to establish and follow through on Corrective Action Plans
People leader experience of 2-5 years in a Premium call center environment a must
At least 1 year experience as a Quality Monitoring Lead, preferred
Experience in US Financial Operations in a call center environment, highly preferred
Proven high performer in previous job roles
Bachelor’s Degree preferred
Should be proficient in Microsoft Office tools (PowerPoint, Excel and Word)
Exceptional verbal and written communication skills in English
Demonstrated ability to coach and lead employees
Strong knowledge of Policy & Procedures in one of the following - consumer, corporate, merchant
Ability to provide effective feedback to all levels of management
Ability to perform in a fast-paced team environment
Strong organizational / time management skills
Demonstrated follow-up and conflict resolution skills
Ability to identify opportunities and drive these to closure
Strong relationship building skills, highly engaged and a really good team player
Self-motivated with a demonstrated ability to drive results under tight timelines and handle multiple tasks concurrently

106

Itápolis Quality Supervisor Resume Examples & Samples

Planning of Quality Activities (analysis of seedlings / inputs, quality audits, etc.)
Quality report management in Excel spreadsheets and SAP (Syngenta Software)
Critical analysis of the results of Quality analysis and communication with interested areas
Participation in operational forums (presentation, preparation of data in Power Point, etc.)
Planning of quality analysts' training and management of internal and external human resources standards
Laboratory housekeeping and management of quality area safety standards
Make quality management of seedlings in nurseries ensuring the value proposition and ensuring low level of customer complaints
Ensure that Ministry of Agriculture standards are followed and implement controls during the checking process
Have good communication and good relationship with the areas of expertise
HACCP Training (Hazard Analysis Control Critical Point)
Preferably with knowledge of IN's 22 and 24 regularized in MAPA FOR Production of seedlings
Work experiences in the area of sugarcane
Experience in safety practices
Experience with supervision or people coordination activities

107

Quality Supervisor Resume Examples & Samples

Be responsibility for incoming inspection for all the direct material
Stat. and analysis the information/data of incoming inspection, transfer right information in time
Manage and coach inspector; ensure the personal qualification establish and effective performance management system
Facilitate rapid solutions to non-conformity product from supplier and direct root cause analysis for the product quality issue and corrective actions taken with SQA and AQD
Organize resources and do the efficient inspection to meet the incoming inspection lead time
Assist SQA sending non-conformance report to supplier and provide data support
Redact the new productions incoming inspection control plan and update existing products
Other tasks assigned by supervisor

108

Plant Quality Supervisor Resume Examples & Samples

Perform all work in accordance with safety rules and regulations and participate in facility health & safety activities as assigned
Be pro-active in identifying and performing tasks to maintain and improve safety, quality and environmental performance
Ensure SSOPs and JSAs exist and are updated for all quality tasks. Ensure required training for Quality Technicians is completed and documented according to policies
Manage a large scope of work, volume of activity, and direct reports
Manage scope of project work, analysis, or report writing
Provide safety, quality, and environmental training for Quality Technicians
Lead process and product tests/trials as assigned. Compile, analyze, and report trial test results as required
Define and implement procedures to support quality initiatives. Establish and maintain a comprehensive program that will ensure consistent product quality under certifying agency guidelines
Ensure plant compliance with all internal product specifications, and corporate quality policies
Manage quality systems to assure consistent process and product performance while maintaining maximum production and safe work habits
Manage plant calibration and verification schedules for process and lab instruments. Lead and deploy process optimization (cost reduction, new technology, etc.), statistical analysis, continuous process improvement, and experimental design
Support and assist in troubleshooting sources of Special Cause variation
Supervise work activities for plant Quality Technicians
Train, coach, and assist in the development of plant Quality Technicians
Manage quality records, databases, and controlled documents in accordance with corporate record retention policies
Manage and maintain quality records and databases in compliance with business, corporate, and certifying agency requirements
Generate routine quality reports for internal communication
Assist in the plant quality self-assessment
Assume responsibilities of Quality Manager in their absence
Thorough knowledge of quality system
Thorough knowledge of LP and quality policies & standards
Knowledge of manufacturing processes, equipment and basic mechanical ability
Knowledge of customer requirements, installation requirements, compliance regulations, quality processes and procedures
Skill in leading, planning, coaching, training, and supervising. Ability to hold people accountable
Skill in data analysis and troubleshooting
Knowledge and understanding of statistical process controls
Proven ability to design experiments to investigate product attributes or qualities/conditions
Strong computer spreadsheet software and software skills
Proven ability to operate job related equipment and tools
Proven ability to operate a computer and supporting software
Proven ability to communicate effectively in oral and written form
Proven ability to work independently with minimum supervision
Proven ability to document process changes and their effects
5+ years quality related experience
Manufacturing experience desirable

109

Quality Supervisor Resume Examples & Samples

Responsible for leadership, guidance, and professional support of 1-2 employees
Performs annual reviews for direct reports in a timely manner
Ability to manage all required quality systems with minimal supervision in accordance to AS9100
Inspects all AS9100 required parts and performs first article inspection (about 15% of time)
Inspection and testing of parts using GD&T
Ensures that proper inspection procedures are in place and followed for each part
Develops implements and tracks training of all Quality Assurance inspection personnel in procedures and equipment utilized by inspectors. These include, but are not limited to, metrology equipment and part specific Quality Work Instructions
Oversees Material Review Board activities, assures timely and accurate disposition of product (i.e. in-coming raw material, WIP, and customer returns)
Assist with Root Cause Analysis necessary to complete/close NCR/CAPA(s) in a timely manner
Collaborates with sales and customer service teams to manage customer complaints and customer returns by acting as a facilitator for the Material Review Board. Generates a written response to customer’s request for corrective action
Collaborates with purchasing and engineering teams to resolve vendor nonconformances by acting as a facilitator for the Material Review Board. Generates a request for corrective action and enters the vendor’s response into Stratasys’ corrective action tracking system
Collaborates with the Production Supervisor, Project Coordination Supervisor, and the Manufacturing Engineer/Service Supervisor to implement process improvements through the use of Statistical Process Control and process monitoring
Collaborates with Quality Systems team in maintaining ISO 9001 & AS 9100 registrations and regulatory conformance
Assist as an internal auditor for current ISO and AS standards throughout all facilities
Responsible for performing on-site quality audits when required
Develops and updates customer/part specific Quality Work Instructions for receiving, in-process, and final inspections
Assists with Quality Inspection and Finishing as demand requires
Responsible for driving proper presentation and cleanliness of QC area at all times
Maintains and analyzes all quality metrics on a daily, weekly, and monthly basis
Recognize and react to trends and prepare quality metrics/reports to be shared company-wide
Drives and implements systemic improvements (about 15% of time)
Demonstrates commitment to Stratasys Core Values by leading, acting and behaving in a manner consistent with these values
Follows all company safety policies and procedures and attend all safety trainings related to the job
Perform other tasks on time and as required by Quality Director and/or senior management
Must be a US Citizen or Lawful Permanent Resident
B.S. Degree in Engineering or Quality Assurance with emphasis on reliability, test engineering, failure analysis or manufacturing preferred
A minimum of 5 years of experience in a Quality role or manufacturing setting
One to two years of experience in a leadership role, with the ability to work well with all levels of the organization
ASQ-CQE and Lean Six Sigma training preferred
Solid written and verbal communications skills
Strong problem solving and troubleshooting abilities
Comprehensive knowledge of statistical process control
Thorough knowledge of blue print reading and geometric dimensioning & tolerancing
Ability to use inspection equipment, such as micrometers, tool scopes, and coordinate measuring machines (CMMs), etc
Basic knowledge of ISO 9001 and AS9100C
Computer proficiency, using both networked personal computers and electronic hardware utilized to run inspection equipment
Thorough understanding of CAPA process and methodology
Leadership, guidance, and professional support of 1-2 inspectors

110

Quality Supervisor Resume Examples & Samples

Supervises a team of Quality Analysts
Evaluates performance of Quality Analysts
Reviews and Manages disputes
Develops and initiates standards and methods for quality
Establishes program to evaluate precision and accuracy of audits in nesting and production
Assists the Quality manager in calibration requirements
Suggests and implements changes in monitoring conditions
Analyzes and resolves work problems, or assists Quality Analysts in solving work problems
Initiates or suggests plans to motivate Quality Analysts to achieve work goals
Interfaces with other Departments and the internal Trainer to develop and implement training programs as required
Conducts audit of output per Quality Analyst
Attends the Weekly Business Review with Campaign TL/OM/Client
Holds calibration sessions with the assigned team/campaign
Conducts one on one session with Quality Analysts
Performs coaching sessions with Quality Analysts and TL
Submits weekly and monthly quality reports
Identify any potential quality issues per defined process and escalate quality issues immediately to management
Isolate and report defects; verify defect fixes
Other duties as assigned – it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision

111

Quality Supervisor Resume Examples & Samples

Evaluate and develop processes and critical control points with manufacturing to assure compliance with specifications
Develop, implement and maintain an effective HACCP program
Work closely with manufacturing to assure continued improvement of quality through communication and review of product compliance to specification
Train all plant personnel in GMP’s
Document production compliance with GMP and Critical Control Points
Monitor, upgrade and document food safety programs to comply with government, corporate, customer and industry requirements
Work actively with manufacturing supervisors and plant manager to pro actively prevent problems during manufacturing
Supervise the plant’s quality control function
Support and maintain Product Vision
Audit ingredient and packaging suppliers to assure compliance to Hain standards and to push continuous improvement throughout the supply chain
Work closely with the R&D department during the commercialization of new products to assure adequate specification development
Investigate consumer complaints and determine root cause and corrective actions
Work closely with the Corporate Director, Quality Assurance and Safety
Support other operations as needed within the Hain Celestial Group Supply Chain
Bachelor’s Degree in food sciences, food process engineering or appropriate biological sciences
3 to 5 years work-related experience in quality assurance, quality control or food product development
Experience with H.A.C.C.P. and other food safety system
Experience with organic certification and ingredients a plus
Knowledge in the area of FMSA, certification as a PCQI is a plus
Experience with GFSI and SQF
Experience with USDA and FDA requirement is a plus
Ability to successfully manage multiple projects in a fast paced environment
Exceptional communication, analytical and leadership skills
Some travel is required

112

Quality Supervisor Resume Examples & Samples

Must have excellent written and verbal communications skills,
Must be experienced with using MS Office products, especially Excel
Supervise lab technicians and fill in/ back up when needed,
Responsible for quality assurance throughout entire plant – process control, defect management, supplier quality reporting, etc
Manage ISO 9001 certification and quality management system. Proficient writing skills for work instructions, management review, etc.,
Lead teams and process improvement projects,
Lead RCCA (Root Cause & Corrective Action) process for all customer and internal issues,
Work with suppliers to minimize supplier defects and evaluate supplier RCCA responses,
Ensure lab reliability through process control, calibration schedule and MSA,
This position is located in Cincinnati, OH
4 years minimum experience in a lubricants and/or chemical manufacturing laboratory setting plus 2 years supervisory experience preferred
Must be skilled at using common test equipment used to test lubricants and/or chemicals
Experience in SPC (Statistical Process Control), control charts, and statistical software (e.g. mini-tab) is a plus
Experience with automotive standards APQP, PPAPs, FMEA, Control Plans a plus,
Experience in Lean, six sigma a plus,
Experience with SAP and LIMS a plus
Must be authorized to work in the United States

113

Quality Supervisor Resume Examples & Samples

Assist the Quality Manager and senior management with the implementation of the ISO9001 & NQA-1 quality management system to ensure compliance with requirements and performance excellence
B.S. degree in Mechanical Engineering, Electrical Engineering or related field required
ASQ certification preferred
Must possess working knowledge of engines and engine mechanical systems
Minimum of 2 years experience in a manufacturing environment required; experience working with weld inspection strongly preferred
Strong leadership skills, team building, and or personnel/organizational development skills
Outstanding communication skills (written and oral) with the ability to successfully interact at all levels of a matrix organization; ability to develop relationships with all levels of the organization
Self-motivating individual, able to complete assigned tasks/commitments, supplier evaluations and inspections to meet customer requirements with minimal supervision
Possess a high degree of problem-solving skills through application of basic quality tools
Proven lean manufacturing experience a plus
Must be proficient with Windows, Microsoft Office and Google business products
Experience with Oracle or other ERP software preferred
Due to access to restricted information, U.S. citizenship required

114

Quality Supervisor Resume Examples & Samples

Minimum of two (2) years combined quality assurance and/or quality control experience in a manufacturing environment
Minimum of three (3) years combined quality, product and/or manufacturing environment experience
Minimum of two (2) years combined team lead and/or supervisory experience

115

Quality Supervisor Resume Examples & Samples

Evaluate, certify and verify analytical / evaluation of data for both incoming raw and packaging materials. Responsibility specifically includes prevention of further reprocessing and / or delivery of non-conforming materials when a problem is identified. Reports to Operations and provides immediate disposition and recommendations (if applicable) for non-conforming materials
Qualify alternative suppliers in coordination with the direct Manager and the respective Planner / MRO. Measure supplier’s quality performance and coordinates with Purchasing for supplier’s quality improvements. Conducts vendor audits of new and existing suppliers in accordance to global and local requirements such as MRC process
Generates reports / data / procedures covering QA / QC related activities as specified in the Company’s Quality Systems Operating procedures and Quality manual. Assist on the development, implementation and maintenance of the overall Quality System and other regulatory requirements. Develop QA programs like GMP, HACCP, Food Safety, Pest Control and etc. Provide relevant training to personnel
Transact QA relevant transactions in the network system such as blocked stocks maintenance (as applicable), and generate reports as necessary. Maintain records. Upgrade SAP, as maybe applicable, periodically or as necessary. Responsible for creating and maintaining the master data of each material in SAP
Creates vendor notifications and coordinates with Purchasing / Planner for the corrective / preventive action implementations. Ensure the timely monitoring of notifications closure
Responsible in conducting audits relevant to the GMP and AIB requirements. Prepares the audit findings and discussed with the Operations team. Provides recommendations for the closure of the findings
Responsible to the compliance of the atypical, illegal dye testing and other global requirements for raw materials. Ensure that timely submissions of samples are done and provide disposition on the results in coordination with VQDI Team
Perform other related tasks that maybe assigned from time to time

116

Quality Supervisor Resume Examples & Samples

At least 6 years of industrial working experience and more than 3 years experience of team leading
Skilled operation of Microsoft office
Quality knowledge like of ISO9001/14001/18001, quality tools, basic statistics
Basic knowledge of SAP or ERP
Communication and basic management skills
Advanced oral and written English
Make sure that all inspectors including new comers are qualified for the job by proper training
Training/coaching quality auditors to ensure that products and processes comply with the relevant requirements of the quality management system
Care for the team members and help to improve their working skills and plan their careers
Update SOP and let all inspectors be aware of the new requirements related
Daily management work of the QA auditor including the necessary resources available, 5S etc
Assure Line Audit is conducted in an accurate and timing manner
Align the inspection standards among both individuals and shifts
Summarize inspection results regularly. Analyze the non-conformity and support QE/Packing operation to find solutions in time
Interface with M&E, Production, Warehouse and QE to secure timely, efficient and effective problem solving
Keep good communication and co-operation with local and global departments. Effectively support production and help to improve the production staff’s quality sense
Make sure the smooth and balanced running of shifts. Distribute the work load in an effective and fair way
Always keep an eye on the weakness and carry out continuous improvement activities to enhance the quality management system, such as 5S, Kaizen, Lean methods, etc
Be proactive. Open mind for new knowledge and positive changes
Assist during internal IMS audits in his / her area, including closing out audit findings and determine proper corrective and preventive actions
Follow up on the timely resolution of supplier failure, corrective actions and preventive actions by SQM team and Internal claims team

117

Quality Supervisor Resume Examples & Samples

Assign and supervise completion of F9 projects using SpaceX processes and systems, in a fast-paced, constantly changing environment
Effectively communicate to the team the assignment, project, problems to be solved, deadlines, and any issues for review
Implement training as needed to advance employees in applicable expertise to maintain a highly skilled work force, and create a succession plan to ensure there are employees slated for leadership opportunities
Keep abreast of emerging technologies in your area of expertise and introduce these to the shop as needed to remain competitive within the industry
Schedule the work load and required labor hours to ensure that projects are delivered on time and with expected quality, and sign overtime as necessary to keep schedule and prevent excess overtime when work load is low
Review employees regularly, per SpaceX requirements and document performance improvements and disciplinary issues with accuracy and professionalism
Identify project issues and planning errors and work with project management to find a solution through risk identification and mitigation
Work with Management to identify and implement fair measures of performance and quality for shop personnel
Identify non-conformances, plan associated rework, and follow through the entire process until closed
Implement corrective action plans related to systemic problems; initiating and fostering a spirit of cooperation within and between departments
Bachelor’s degree in an engineering field or 5 years in a leadership position
Minimum of 3 years in a manufacturing sector
Experience with applying lean manufacturing principles, efficiency methods required
SpaceX experience preferred
Demonstrated experience and ability to read, interpret and follow

118

Quality Supervisor Resume Examples & Samples

Strong Lean and Six Sigma knowledge, Green Belt certification,
Experience in KPI/SLA reporting regarding timeliness, accuracy, volumes, etc.,
Statistical knowledge: sampling, forecasting, etc.,
Very good analytical skills,
Advanced and practical knowledge of MS Excel and other Office applications,
Knowledge of Quality methods and tools (Six Sigma, Lean, Kaizen) is a must,
Demonstrate professionalism, competence and clarity of communication when dealing with the clients and leadership,
Fluent English,
Other European language is an asset
Supervising quality team members,
Being first point of contact in quality related topics for the team,
Identifying gaps in the process, search and delivery of possible improvements,
Taking active role in designing new KPIs,
Active participation in the process optimization,
Communicate and report quality data, issues, non-compliance, process gaps through measurements,
Drive quality culture in operations,
Responsibility for the projects documentation,
Support CAPA and FMEA initiative,
Participation and support projects aimed at the development and implementation of new reporting solutions,
Share best practices,
Identify opportunities to share/adopt process standardization across GSS centers

119

Quality Supervisor Resume Examples & Samples

Manage daily staffing and resource allocation to ensure quality standards are upheld; meeting or exceeding client SLA while minimizing labor cost
Maintain compliance with all internal and external quality standards and documentation requirements
Engage and collaborate with all departments, clients and suppliers ensuring that issues impacting quality are resolved within SLA and communicated to all stakeholders
Build, maintain and execute a plan to ensure that quality and training resources are synchronized with business activity forecasting
Conduct regular periodic review of training, working instruction and compliance related documentation and materials
Drive Continuous Improvement and total employee engagement with Lean methodologies
Manage, develop and motivate direct reporting staff and contract labor
High school diploma or equivalent required; some college coursework preferred
3+ years experience in a leadership role in the manufacturing, distribution or logistics industries preferred
Experience working in an ISO certified organization, Strong proficiency in MS Office, Familiarity with ERP/WMS Systems, Quality Management Systems
Strong interpersonal skills including effective written and oral communication skills
Ability to determine root cause and recommend corrective action, understand complex interdepartmental projects
Attention to detail, logical analysis and problem resolution
Ability to work flexible hours and weekends as required
Willingness to work in a climate controlled office environment with occasional exposure to production area with noise, dust and periods of prolonged standing

120

Quality Supervisor Aseptic Processing Resume Examples & Samples

The Quality Supervisor will assist the Quality Manager in assuring that PharMEDium’s core values are continually emphasized and kept in the forefront of facility operations
Will be responsible for all Quality Assurance aspects related to aseptic processing. Will ensure routine daily audit of processes to ensure compliance to PharMEDium policies and procedures. Will coordinate the investigations, corrective actions and preventative actions of all nonconformances. Ensure the disposition of potential nonconforming product is disposition in an efficient and timely manner
The Quality Supervisor will set the tone for quality processes and services to deliver safe compounded preparations to hospital customers
Participate in cross-functional teams to identify effective corrective and preventive actions to improve Lean process quality
Working with Quality Manger will assure timely closure of audit items
2 years of supervisory experience required
Demonstrated understanding of quality assurance in a regulated (FDA, DEA, ISO) environment
Computer skills in word processing, spreadsheets and databases required
Effective problem solving, supervisory, strong communication (written and verbal) and organizational skills

121

Quality Supervisor Resume Examples & Samples

Responsible for ensuring adherence to quality system requirements compliance to internal policies and external regulations (ISO 13485, 21CFR 820, OSHA, etc.)
Set department goals/expectations, provide performance feedback to employees and manage performance on a daily basis
Plan resource requirements and scheduling personnel to meet production needs and make hiring decisions for new personnel
Maintain and conduct training and certification activities as required
Maintain inspection throughput performance and metrics as required
Maintain calibrated assets within the department to ensure they are within calibration due dates prior to use and in proper working condition
Interface with Manufacturing Operations and Quality Engineering team members regarding identification and resolution of raw material inspection problems
Participates in or leads investigations related to process deviations, nonconformance’s and as participate in CAPA activities
Support and participate in all audit activities internal or external
Attention to detail and the ability to work in a fast paced constantly changing environment
Sound understanding of dimensional and visual inspection methods
Requires demonstration of investigation techniques and ability to conduct root cause investigations
Must be willing to work 2nd shift hours: Monday thru Thursday 3:15pm-1:45am (4/10 shift)

122

Quality Supervisor Resume Examples & Samples

Develops and executes an auditable set of Standards and Processes for the daily monitoring of all Plant’s adherence to the recipes through utilization of the Incuity, SAP Quality, and Vantage Point to ensure consistent product quality across the plant grid and transloads
Develops and communicates to all parties the daily plant reports on the processing and downtime associated with recipes and disruptions
Conducts weekly Quality meetings with the manufacturing team and appropriate managers
Develops each product’s operating windows using the Six Sigma Tools to create a confidential operating procedure to train plant process operators and shift supervisors
Establishes Best Practice Communication for the Plants with a Monthly Educational Communication to assist them in beneficial practices for recipes
Collaborates and troubleshoots with manufacturing sites recipe/processing issues
Recommends Recipe modifications, if applicable, to the Technology Manager
Monitors COAs of Raw Material and provides monthly assessment on performance to specifications
Owner of SAP QM system
Conducts SAP QM training for all associates in quality related roles within OTG’s manufacturing and supply chain grid
Responsible for the development of quality control tests on all newly developed products
Determines the classification and recommends disposition of “off-spec” raw material and finished product and provides monthly information to finance to accrue inventory reserves
Approves all finished products returned by customers for issuance of credit
Relieves Technology Manager as required
Primary contact and decision point for plant product quality deviations per quality trouble shooting SOP
Responsible for finished product and raw material testing procedures and protocols at manufacturing and transload locations (testing requirements, round robins, etc.)
Performs causal analysis involving Product Quality Issues
Identify, develop, and execute RTAs to improve product quality and product manufacturing processes
Experience in operations environments, preferably with batch and continuous chemical process experience
Demonstrated ability to effectively present information and transfer knowledge, engage an audience, and foster an enthusiastic learning environment
Demonstrated strong quantitative and analytical ability
Highly effective relationship management skills required
Demonstrated experience in successfully managing multiple quality/process improvement projects
Strong analytical and problem solving skills; ability to recommend alternative solutions and translate complex concepts into simplified and understandable examples
Ability to drive change throughout an organization
Exhibit tact when interfacing with people and use good judgment when decisive action is required
Six Sigma experience preferred
Chemical industry experience a plus

123

Quality Supervisor Resume Examples & Samples

Acts as role model (Quality ownership & Leadership) reinforcing quality culture plant wide
Develops implements and reviews quality programs and procedures; validates new processes, products and methods; coordinates audits and ensures execution of appropriate corrective actions
Identifies and develops strategies, performance indicators and project improvement opportunities; manages documentation
Shares his expertise and assists in employee training

124

Quality Supervisor Resume Examples & Samples

Supervises and leads the Quality Technicians in the facility to provide coverage to match production schedule and define daily activities for those positions in support of plant operations
Responsible for supporting the facility’s Hazard Analysis Critical Control Point (HACCP) Program and all Food Safety Plans through verification activities conducted by QA Technicians
Supports the Quality Manager and Plant Quality Specialist in leading the plant’s efforts to maintain SQF certification
Maintain and update the plant product specification database
Manage and maintain the QA lab, quality testing equipment, and lab supplies
Assist with Consumer Complaint investigations and development of corrective actions
Serve as the plant Subject Matter Expert (SME) in the use of Quality and Statistical Tools for Quality and Process Improvement projects
Assist in development of plant specific food safety and quality training programs, provides training for production personnel as required and ensures employee understanding of training through verification of activities. Maintains log of annual employee training and recertification
Manage the Foreign Material Identification and Notification program
Assist with new equipment installation, start up, and validation
Assist with corrective action development for Quality Incidents (QI’s)
Participates in monthly Food Safety and Quality facility audits
Assist in coordination of non-conforming product and equipment issues including identification, segregation, disposition and development of corrective actions
Assist Quality Manager with Regulatory audits, 3rd part audits, and Customer visits as needed
Represents the Food Safety and Quality group as needed on special projects and process improvement efforts
Provides back up support in the absence of the Quality Manager
Inform management of ANY Food Safety or Quality issues or of any process which becomes non-compliant with specified requirements
Coaching employees that are not meeting their performance goals and rewarding employees for good performance
Responsible for food safety, food defense, and food quality
Completing employee vacation forms, status change forms, issuing discipline, time & attendance management and terminations in a timely manner
Other duties as assigned as requested by supervisor/management
Minimum of two years’ experience in Food Manufacturing, Food Safety, Quality, or Operations
Direct experience with GFSI certification schemes (SQF, BRC, etc.) is required
Must have the ability to coach and train on quality, food safety, and process improvement programs
Efficient computer skills: intermediate to advanced knowledge of Microsoft Office, SharePoint, and Statistical Process control software is preferred
Possess strong interpersonal skills, with supporting verbal and written communication skills
ASQ certification a plus

125

Quality Supervisor Resume Examples & Samples

Directs and advises personnel in 5 why procedures to analyze non conformances
Maintains a thorough knowledge of new developments, technology and processes
Monitors QA final acceptance of Root Cause Analyst and implements changes to improve overall efficiency
Develops, justifies and implements K-BOSSS process improvements
Build a robust corrective action system to answer CAR's effectively by
5 years quality experience required. 3 years leadership/management experience required. 2 years in contracting environment

126

Quality Supervisor Resume Examples & Samples

Directly supervise the activities of the quality technicians and management of laboratory
Maintain ISO 9001 or standard requirements for the testing lab
Maintain testing methods to standard – ASTM – CRI
Calibration, control and maintenance of lab equipment
Maintain necessary SPC within the lab to ensure gauge accuracy
Perform routine MSA gauge R & R studies
Oversee routine testing and acceptance / rejection of raw materials
Ensure the application of the visual standards
Implementation and audit of process control plans
Participate in production trials and in the development process
Participate in and lead SMATS and QMATS
Assist the Quality Manager with the WCM Quality pillar
Assist Quality Engineers with routine projects
Participate in project teams as quality support
Maintain document control of quality documents
Assist operations with Quick and Standard Kaizen events
Maintain Non-conforming materials area
Participate in Shop floor Tier meeting and lead RCA activities targeting sporadic issues

127

Quality Supervisor Resume Examples & Samples

Provide Management and Supervision for the Quality Management System at Lelystad and Lissieu and work closely with all departments and functions to promote processes that ensure consistency, continuous improvement and compliance with quality and business requirements
Provide Management and Supervision for the Quality Systems and maintain the appropriate level of customer service. Has the ability to write clear, coherent internal business communications / reports. Formally presents results of work
Non Conformance Reports and monitoring reporting performance and trends
Problem solves identification of root cause and implementation / follows up of corrective procedures and preventive actions to ensure timely resolution of such problems
Ability to perform internal audits as required according to site and global plans
Use auditing as a proactive tool for improvement as well as compliance and challenge existing practice where appropriate
Timely completion and follow up through to closure of CAPA actions
Measuring and monitoring of performance against agreed KPIs
Collate and share information / data across the sites as appropriate through reports and follows up on identified improvement opportunities
Actively contribute to the success of the overall QA team and the sites
Actively participates in the GSD Quality organisation
Actively participate and/or drives EU/Global QMS improvements as required
Degree in a scientific discipline or equivalent experience in a relevant discipline
Knowledge of ISO 9001 and USDA requirements
Quality Assurance / Auditing experience in a chemical, pharma or manufacturing industry
Experience in the following - training, validation, problem solving tools. Understanding of statistics based management & procedure is preferred
Excellent MS Office skills in particular Excel (Trackwise and Statistical Software or comparable experience)
Ability to perform routine duties with minimum supervision
Ability to work on a variety of assignments at one time
Ability to recognize deviation from requirements and standard practice and understanding associated risks is essential in role
Good communication skills (spoken and written)

128

Quality Supervisor Resume Examples & Samples

Direct quality personnel and prioritize quality functions in regard to quality issues elimination from the systemic and non-systemic point of view and keeping production requirements as a part of the resolution
Review daily in-process metrics to determine team priorities
Develop and implement corrective actions using 8D, 5 Why, A3 and lean tools to support initiatives around the reduction of internal & customer PPM, rework, scrap and FPY
Direct cross-functional teams to eliminate roadblocks and communication barriers that may affect quality and customer requirements
Understand and adhere to a quality system in conjunction with divisional procedures to ensure compliance with TS 16949, customer specific requirements, and all regulatory requirements
Interact with divisional resources on the problem solving projects for product quality improvements
Support new product development from a Quality stand point
Motivates and coaches employees to maintain high levels of satisfaction, productivity and quality through effectively utilizing available rewards and recognition channels to encourage and promote desired behaviors and results
Ensure the standardized Vehicle Group processes for the supplier quality management system are established, implemented, measured, and maintained within the plant
Supplier WISPER system utilization and Eaton Supplier Excellence Manual guidance within the plant
Supplier PPAP – coordinate part samples for dimensional review and assembly trials in Auburn and work with Pune PPAP team for overall PPAP approval and documentation
Manage notification (DMRs), responsiveness, containment, root cause determination, corrective action, and closure of supplier quality issues. Control scorecard (supplier DPPM) and lead the Cost of Poor Quality process
Identification of the most disruptive suppliers and notify divisional SQEs
Bachelors’ Degree from an accredited institution is required
3 years of experience in manufacturing or operations is required
A minimum of 3 years of direct quality experience
CQE Certification
Green Belt Certification
TS 16949 Knowledge & Experience
Experience driving continuous improvement activities

129

Quality Supervisor Resume Examples & Samples

Developing, implementing and improving the Quality Management System (QMS) in support of a “Zero Defect” business objective and internal and external customer needs. Ensure QMS meets required standards (ISO 9001:2015, 10CFR50 Appendix B, 10CFR21, other standards/regulations required by internal/external customers). Act as ISO 9001 Management Representative
Promoting Quality Management strategic vision, quality policy, quality objectives and quality improvement initiatives across all departments and levels of organization
Participating in, and promoting Quality at daily, weekly and monthly performance review meetings. Develop and oversee metrics tracking to ensure improvement activities address and correct identified deficiencies and non-conformances
Developing, implementing and improve QMS Systems, including M&TE and Calibration, Supplier Management, Internal and External Audits, Product /Process Non-Conformance Management, Problem Solving Tools, Management of Change, Laboratory Quality Management etc., in support of the “Zero Defect” business objective. Act as Lead Auditor
Manage Quality and Analytical Laboratory personnel and company assets
Ensure a safe work environment through development and maintenance of safe work practices, and implementation of and participation in training, observation and corrective action programs. Champion and provides leadership in corporate and site specific EHS and regulatory compliance projects and programs
Support 5S, Kaizen and Lean Six Sigma teams in implementing programs to improve workplace housekeeping and efficiency
Bachelor’s degree or higher in a science or engineering discipline from an accredited institution
Minimum of five (5) years of combined experience in a quality and/or laboratory role
Master’s Degree in Chemistry or Quality from an accredited institution
Minimum of 5 years of experience in a manufacturing environment
Minimum of 3 years of experience in a supervisory experience
Understanding of analytical instrumentation, data acquisition systems and statistical analysis
Proven knowledge of ISO 9000 Quality standards
10CFR50 Appendix B
10CFR21
Working knowledge of SPC applications
Working knowledge of gauge R&R

130

Quality Supervisor Caterpillar Production System Supervisor Resume Examples & Samples

Collaborating with internal and external suppliers early in the new product introduction process ensuring that Caterpillar delivers world class products and services
Creating a Built In Quality Culture through continuous improvement of robust, lean processes
Partnering with customers to truly understand their needs and responding quickly to customer issues
Understanding and managing quality as a key activity to deliver long term strategic goals and superior results
Driving quality competencies and individual accountability that is aligned to customer expectations
Leads a team of quality technicians and CPS black belts to provide quality measurement reports and make continuous improvements to products and processes
Facilitates quality investigations to determine root cause and then develops and implements corrective action plans
Responsible for the resolution of day to day shop quality issues, including the coordination of stop to fix issues and rework programs
Works with global purchasing to improve the quality of products delivered to the facility
Receives customer feedback and acts as the operations quality contact for product support
Provides support and resource for the NPI process, CPI process and value stream certification program
The incumbent will be expected to resolve issues by following departmental procedures, using past experience and 6 Sigma methodology to develop robust interim and permanent corrective actions
Bachelor's degree in Management, Manufacturing or an Engineering based subject OR, equivalent relevant experience will be considered
Previous 6 Sigma experience should have been in the required qualifications i.e. the candidate should have at least been through yellow belt/green belt training and be aware of the DMAIC & DMEDI framework for problem solving
Strong operational experience
Proven leadership capabilities and comfortable developing a team
Excellent interpersonal and communication skills, as he/she will facilitate the quality link between operations, product group and supply chain
Self-starter and team player with experience resolving issues following procedures
Proven problem solving skills and able to manage the completion of work and assignments independently
6 Sigma/CPI/CPS Black Belt Certification
Experience of leading and supervising hourly and salaried positions
Experience in lean deployment and built in quality (BIQ)
Working knowledge of CPS /Lean Manufacturing
Experience of facilitating rapid improvement workshops

131

Quality Supervisor Night Shift Resume Examples & Samples

Will be responsible for all Quality Assurance aspects of all classified areas in the Facility. This will include coordination with Facilities Maintenance on all certification / recertification, maintenance / preventative maintenance (PM), Monitoring, and audits of the sanitization process. Will investigate any nonconformances and out of compliance issues related to these areas. Will review all documentation related to the classified areas
Ensures compliance to procedures, governing regulations and address non-compliance issues
Will conduct internal audits of processes, systems and procedures
Will initiate SOP revisions as needed to assure compliance, continuous improvement of overall operation
Bachelor’s Degree in Science or related field required
Aseptic processing experience desired not required
A must:Minimum of 2 years experience in Quality, or related field in the healthcare or pharmaceutical or medical device industry. (Cosmetics and food are acceptable industries)
Team lead or supervisory experience required
Demonstrated understanding of quality assurance in a regulated (FDA, DEA, ISO) environment a plus
Thorough understanding of the Governmental requirements in a sterile processing environment

132

Quality Supervisor Resume Examples & Samples

Maintains all quality records
Establishes and maintains procedures for laboratory safety management
Provides technical support to plant operating staff
Represents plant to regulatory agencies when needed
Selects, trains, develops, retains & manages lab technicians
Resolves daily batch issues adjusts batches, decide whether products need rework or adjustments
Maintain the production specification implementation process. Maintain the use up and changeover process for raw material / package component/label changes – communicate the change, coordinate the bill of material change to match real time change. Audit the change process and the bills of material to be sure all changes have been implemented
Conduct the inspection and testing of finished goods inventory on plant produced items and non-plant produced items as needed due to product complaints or other identified quality issues
Establish and maintain the laboratory equipment, methods and reagents using the method assurance procedures, calibration procedures and standardization procedures as required by the Global QC Manual. Resolve issues that arise on the accuracy/correctness of methods or reagents or equipment
Establish and monitor on an ongoing basis that chemical raw materials are tested against the Ecolab specification C of A’s are received as proof of meeting the Ecolab specification for chemical raw materials that require testing. Coordinate the review of the chemical raw materials that should be tested. Resolve a problem chemical raw material by interfacing with Corporate or Local Research, Development & Engineering or suppliers or other plants, as needed
Evaluate customer returns as needed to resolve complaint issues by identifying the root cause and participating in identifying the action needed to eliminate the root cause
Serve as communication liaison with the in-line product maintenance persons from each R&D division to resolve day-to-day questions that arise on products, product specs, rework, complaints, plant QC procedures, FDA/EPA requirements, etc
Maintain the procedures for the FDA products GMP requirements including production record reviews, incoming raw material lot approval, product testing, label control, retainer maintenance, GMP procedure maintenance
Support the complaint handling process to assure timely and accurate feedback. Participate in an in depth, detailed investigation. Provide follow-up on the outcome of the complaint process to eliminate root cause that have been identified
Maintain the retainer review process. Provide a mechanism to document variations identified and report them to the appropriate R&D division. Verify that all required retainers are being taken and retention requirements are being met
Establish and maintain the daily execution of production specification QC requirements including: finished product testing, data recording accuracy, maintaining retainers and analytical testing
Maintain safety procedures in the laboratory. Audit that safety requirements are being met or followed
Recommend continuous improvement projects related to manufacturing and distribution procedures
Bachelor’s degree in Chemistry, Chemical Engineering or related scientific area
Minimum 3 years of experience required, including experience working with or in a manufacturing/plant environment
4+ years’ experience with 3 + years’ experience in consumer product industry, regulated production or similar manufacturing environment & related Supply Chain or R & D function
3 years supervisory experience
1 year supervising a team

133

Quality Supervisor Resume Examples & Samples

More than 5 years quality assurance experiences in sheet metal company(Mandatory). Must be familiar with punching, bending, welding and painting processes and related technical
Very strong problem solving skills (Mandatory), be familiar with 8D, 5 why analysis
Have knowledge with ISO9001 & ISO14001 standard with practice experience
Six Sigma GB is plus
Good communication skill and coordinate ability
Basic reading and writing in English
Mechanical major, bachelor degree is preferred

134

Quality Supervisor Resume Examples & Samples

Responsible for incoming, in-line, and final quality control testing and processes
Quality auditing
Quality training
Supervise quality staff and train/assist employees in department procedures and performance expectations
Assuring products and processes meet required customer and internal quality standards and requirements for our growing facilities
Ability to prepare quality control reports (including data analysis)
Ability to identify and institute corrective action when necessary
Interact effectively with customers and all levels of CTDI management
Strong analytical, problem solving, and decision making skills
Excellent communication and interpersonal skills with the ability to lead and motivate others
Must be an organized, self-motivated individual
Have the ability to work independently and as part of a team

135

Quality Supervisor Resume Examples & Samples

QUALITY CONTROL LABORATORY
Oversees all testing and inspection staff and their activities for all assigned applications
Ensures all testing standards (ASTM, AWWA, AWS, ASME, etc) are being met
Provides weekly status report that includes testing metrics
Ensure all testing and inspection are in compliance with the project specification
Provide appropriate test data to inspecting agency personnel
Maintain and interpret test data, monitoring trends
Train subordinates for higher levels of responsibility
Bachelor Degree in Engineering , College or High School Diploma
Minimum five years of experience in manufacturing of welded steel pipe
Certified Welding Inspector
ASNT LEVEL II in PT, MT, RT or UT
Nace Level II or III

136

Quality Supervisor Resume Examples & Samples

Actively engaged in planning, defining, and directing the site auditing control program to ensure compliance to all procedures and policies, GMP standards, Mondelez requirements, and regulatory, federal, and local laws
Trains, mentors, and leads site QA and Production team to insure program goals are met. Strong support to site QCMS/ISO program owners. Monitors and maintains plant QCMS program by complying with current Mondelez and International Audit (FSSC/ISO) standards
Support Hold/Release documentation and dispositioning of products
Acts as SAP Quality Data Steward role and maintaining compliance
Responsible for maintaining, validation, and continuous improvement of all laboratory testing and equipment
Facilitate plant sanitation. Coach and audit production leaders and employees on sanitation practices
Manage and direct Environmental Health and Safety (EHS) crew to ensure facility is cleaning completed and crew works safely. Maintain facility cleaning database to ensure cleaning routes stay on track. Create plans to continously drive improvement improvement and mitigate any gaps. Actively supervise crew to coach their learning, grow their capabilities, and hold them accountable. Ensure their schedules, attendance, and paychecks are accurate in appropriate systems
Support and/or lead Quality functions as directed by the Quality Manager and Sanitation/Compliance Manager
Facilitate and co-lead cross-functional QCMS team and participate in Mondelez corporate to ensure successful certification for site
Ensure all specifications/KPI/QCMS/FSSC/ISO plans are maintained and updated/approved as required. Co-lead plant bi-annual validations
Support all internal and external inspections and regulatory visits. Support audit preparation activities, accompany inspector, and complete necessary reports and postings
Support QM pillar functions, lead MSA/line certifications, and engage actively on facility IL6S journey, including engaging on other pillars and/or supporting work processes as identified
Minimum 2 years of experience in a quality and/or technical leadership role or minimum 2 years of experience in operations/quality/technical (R&D) role
Experience with Quality Systems, procedures, and policies, including HACCP, Pre-Operational Inspections, Sanitation, Product Specifications and Product Testing (eg KPOGS)
SAP usage for vendor complaints, ingredient COA
KWIC usage for tracking materials that are on hold

137

Industrial Quality Supervisor Resume Examples & Samples

· Prepare and manage technical dossier for contract manufacturers production
· Prepare and manage the quality agreement between L’Oreal and contract manufacturers
· Secure all formula information per L’Oréal’s procedures
· Manage Quality Master - running reports and maintaining SAP fields
· Control and release finished goods and packaging components
· Initiate the corrective action process for finished goods, packaging components
· Develop training and train quality personnel on the use of new test methods
· Participate in subcontractor’s certification program (test delegation, control and process validation)
· Lead the approach of continuous improvement of quality: monitoring performance, analyze quality reports, monitor the change management
· Bachelor's degree in Engineering or Science
· Experience in the cosmetic, pharmaceutical, medical device nutraceutical or fast moving consumer goods industry
· Ability to influence
· Knowledge of GMP standards
· Proficient in SAP
· Strong Microsoft Office skills especially with Excel
· Strong attention to detail and desire to follow procedures

138

Quality Supervisor Resume Examples & Samples

Develop and implement a OpEx organizational structure capable of supporting the strategic initiatives of the local Plant and lead the efforts to integrate quality needs into the development of short and long-term improvement plans. This includes leading/supporting the operation in the implementation and improvement of the local Quality Management System and Lean/Six Sigma initiatives
Provide Quality interface and expertise between the operation and its customers to proactively identify or anticipate their needs and expectations and ensure they are understood and satisfied. This includes the complaint management system and the corrective/preventive action process related to customer issues – with feedback (Customer and Division) – and the coordination of customer visits and audits
Develop a thorough understanding of the Eaton Business System (EBS) with expertise in the tools related to OpEx (e.g. – EQS, OpA, EBEA, EPM, Ethics, Vision, Mission, Values, Philosophy, Organizational Capability Assessment, and Corporate Accounts). Appropriate levels of this knowledge must be transferred to all subordinates as part of their personal development
Lead the deployment and integration of the Eaton Quality System (EQS) into the local Quality Management System
Analyze key organizational quality and continuous improvement metrics related to EPM (e.g. – Customer Returns DPPM, Internal Quality, Scrap, Warranty, Cost of Nonconformance, and Supplier Quality) and perform periodic reviews to evaluate results and establish action plans to close the gaps at an operational level
Actively participate as a member of the leadership team in the deployment of the Eaton Business System (EBS) tools process to integrate initiatives into an overall comprehensive site strategy
Provide support to the Supply Chain Management organization relative to Supplier Quality activities of the operation as well as provide Quality interface, expertise and support to the organization’s suppliers and partners. This includes the feedback of supplier performance to suppliers and the Division
Lead the internal Quality System Audit program for the organization and manage the corrective action system in conjunction with the management review process
Provide expertise in Quality Assurance and process improvement tools/methods to the other functions of the organization to support them in their continuous improvement activities
Recommend new or leading-edge technologies, methods, tools and procedures on the fields of quality assurance and continuous improvement to proactively address changes in the business environment
Develop and analyze statistical data and product/process specifications to determine standards and establish proposed quality and reliability requirements for the finished product
Manage the performance and provide career development opportunities to all the employees within the OpEx function of the organization. This includes the development and implementation of training programs to build “bench strength” in the organization
Manage the budget of the OpEx organization
Lead the development and implementation of the site Lean and Six Sigma strategy, actions, and cross-functional activities to eliminate waste, drive customer satisfaction, reduce cost, and improve working capital performance
Provide Lean and Six Sigma support across the organization to drive short-term and long term business improvements by identifying performance gaps in assessments such as OpA, EBS Pull, EBEA, etc. and work with the leadership team to prioritize improvement activities and close gaps
Promote plant wide culture of continuous improvement and learning and facilitate cross-functional continuous improvement teams and other project teams to accomplish improvements throughout the facility
Bachelor’s degree in Engineering or Business from an accredited institution required
Minimum of 3 years of experience in manufacturing engineering, product engineering, or quality assurance
1-2 years of manager of people experience
Lean/Six Sigma training or certifications
Previous role in Quality Assurance
Quality Management System experience

139

Quality Supervisor Resume Examples & Samples

Provides direct supervision, resolves personnel issues, conducts performance evaluations and performs supervisory discipline as necessary
Ensures compliance with quality system documents, cGMPs, ISO standards and FDA regulations
Schedule and prioritize quality inspection, testing, and documentation review to support Operations and release of product
Identifies and develops opportunities to improve existing processes and procedures
Assist in and manage the verbal communications and visual checks of work activity to ensure quality requirements are met. Ensure proper corrective actions, discrepancy reports and follow up activities are accomplished. Advise on equipment condition, test method, etc. to aid in the course of action when components do not meet specifications. Responsible for quality inspection and verification
Reviews documentation and records for accuracy. Determines if product is impacted, can be released, or if Non‐Conformance Report (NCR) is required
Assist in developing documentation and procedures during the qualification of new equipment/inspection methods
Performs other duties as assigned based on business needs
Education or Equivalent Experience: Associate’s Degree in Technical or Engineering
Experience: 5-8 years of experience
Supervisor experience 3+ years or equivalent experience
Coordinate Measuring Machine (CMM) experience
Experience working in ISO 13485 or FDA-regulated industry

140

Quality Supervisor Resume Examples & Samples

Prepares Statistical Process Control Charts
Analyzes data and puts corrective actions into place
Performs ESD and ISO audits

141

Enjoy Life Foods Quality Supervisor Resume Examples & Samples

Design, develop and provide quality systems training and education programs for employees
Assist in facilitating site document and record control, and corrective & preventative action programs
Facilitate and document site based hold management systems, requirements and procedures including product disposition and destruction in accordance with ELF Quality and Food Safety Standards
Food Safety Representative for site HACCP Team
Directly manage 5 Quality Technicians
Facilitate site based quality systems to assess compliance to published product and process specifications
Oversee allergen testing program including data analysis, trending, reporting and recommendations
Knowledge of the Windows working environment including Word, Excel, and PowerPoint
Strong background in math and computers; working knowledge of descriptive statistics
Proven application of engineering principles, laboratory methodologies, food science, statistics, and quality tools
Strong oral, listening, and written communication skills in order to communicate with all levels of the organization
Strong project management and planning skills with proven ability to manage numerous projects simultaneously
Strong interpersonal communication and leadership skills, and the ability to effectively negotiate, influence, and persuade
Excellent analytical and troubleshooting skills
Excellent interpersonal skills, with the ability to influence, motivate, and lead a team
Building and sustaining relationships to ensure a strong team environment
Strong decision making skills and prioritization skills
Ability to work independently without supervision as well as within a team setting
Attention to detail required when working with scientific data and analysis
Ability to work different schedules as needed for testing and projects
Physical requirements: Sufficient mobility, strength, flexibility, hearing, and sight to access all job relevant areas of warehouse in a high forklift traffic environment and perform routine activities as necessary to deliver required results. Some pushing/pulling, bending/stooping, and lifting (up to 50 lbs.) necessary
·4 Year Degree in Quality or Food Science (preferable, but not required)
3 to 5 years of relevant experience (change to at least two years)
1+ year managing people (change to at least two years)
Experienced in GFSI Quality Systems such as SQF, BRC, FSSC 22000 or ISO 9000 preferable
Ability and aptitude to work in an R&D, Manufacturing, and/or Distribution environment
General understanding of Good Manufacturing Practices (GMP's), Good Laboratory Practices (GLP's), Hazard Analysis Critical Control Point Systems (HACCP), ISO, Regulatory Guidelines, Sensory, and/or Microbiology

142

Senior Quality Supervisor Resume Examples & Samples

Performing corrective action investigations, determining root causes and defining corrective/preventive action measures
Performing internal audits
Establishing and maintaining metric capture programs, trending activities and implementing the QC plan
Conducting and leading internal and external meetings and interfacing with customers
Implementing and maintaining a Quality System meeting customer and registration system requirements
Providing strategic support at a branch location level
Communicating and interacting effectively with all levels of the organization and with external auditors/customers
Performing training and supervising of the inspection workforce
Act as lead auditor with strong emphasis on ISO/TL9000 registration requirements
Evaluate and update current inspection and system procedures
Identify process and product deficiencies and research improvements
Perform Qualification tests on work benches
Set up and participate in QAT''s and meetings
Manage the Quality Information Systems (QIS)
Conduct customer on-site visits
Train new and current employees
Initiate and manage new projects
Provide strategic direction to take CTDI Quality to the next level
Strong understanding and experience of TL9000 and/or ISO 9001 Quality standards
Expertise involving electronic equipment, diagnostics, and/or electronics repair
Working knowledge of IPC-610 and its application to process control
Strong documentation keeping best practices
Excellent analytical skills, organizational skills, and follow-up skills
Ability to create and deliver presentations
Proficiency in Excel, Word, and Power Point - will need to be able to chart and graph trends, create metrics, and track and monitor data
Must be able to communicate with all levels of management
Must be detail oriented and a team player
Ability to read electronic and electrical schematics and machine shop drawings
Ability to motivate production/quality performances
Must be flexible in work duties and schedule
Knowledge and understanding of Total Quality Systems and/or ISO/TL 9000 registered system
Strong root cause and trend analysis reporting skills

143

Quality Supervisor Resume Examples & Samples

Hire and train Quality A Technicians and Auditors, schedule working hours, including over/under and weekend overtime for Quality Technicians and Auditors
Interact with customers/ suppliers to resolve quality issues
Problem resolution at the plant level
Monitor supplier systems to gauge quality performance
Support AQP activities with suppliers
Define and improve plant standardized quality systems
Complete special projects in the areas of quality system improvement and corrective action
Complete quality system training of plant
Facilitate implementation of new quality system requirements
Thorough knowledge of manufacturing operations
Customer and supplier written and verbal interaction
Systematic problem solving skills
Experience in conducting or preparing for QS/ISO quality system audits
Eight Discipline Problem Solving training or experience
2 or more years of related experience and/or training; or equivalent combination of education and experience
Minimum five years in a manufacturing environment
Minimum three years in supervisor capacity preferred

144

Quality Supervisor Resume Examples & Samples

Be a driving force in ensuring a strong and committed culture of quality throughout the organization
Develop and implement a Quality organizational structure (utilizing the OCA) capable of supporting the strategic initiatives of the region and lead the efforts to integrate quality needs into the development of short and long range strategic business plans for the operation
Provide Quality interface and expertise between the operation and its customers to proactively identify or anticipate their needs and expectations and ensure they are understood and satisfied. This includes the complaint management system and the corrective / preventive action process related to customer issues – with feedback to the region – and the coordination of customer visits and audits
Partner with the Supply Chain Management organization relative to the Supplier Quality Assurance activities of the operation as well as provide Quality interface, expertise and support to the organization’s suppliers and partners. This includes the feedback of supplier performance to suppliers and the division
Provide expertise in Quality Assurance and process improvement tools and methods to support the continuous improvement activities to insure compliance with the policies of the Eaton Quality System and TS 16949
Participate as an equal member of the leadership team, all of whom are responsible for the advancement of the quality goals and objectives of the organization to insure the quality and effectiveness of the product and processes utilized in the plant. The end goal is complete customer satisfaction with product quality, delivery and responsiveness to issues with the objective of being proactive and preemptive
Support the initiatives of the operation in the development, implementation and improvement of the appropriate Quality Management Systems throughout the organization, with all the documentation required. This includes providing advanced quality planning support in the development and launch of new products, processes and services
Support the internal Quality System Audit program for the organization and lead the corrective action system in HB in conjunction with the management review process
Drive the deployment of the Eaton Quality System process for HB including identification of improvement actions that result from the EQS assessment process
Gather and analyze key organizational quality metrics related to the Balanced Scorecard and perform periodical reviews to evaluate trends and results and establish action plans to provide the necessary improvement at an operational level
Develop and analyze statistical data and product / process specifications to determine present standards and establish proposed quality and reliability requirements for the finished product
Manage the performance and provide career development opportunities to direct reports through the utilization of the OCA and APEX. This includes on- going coaching and feedback to ensure organizational goals are met
Identify, design and/or implement quality assurance training programs for key personnel in conjunction with the Eaton Quality System to satisfy the needs of the organization
Participates on the Material Review Board as well as authority for Special Process MRR
Is a customer representative
Bachelor’s degree from an accredited institution in Engineering or Chemistry
Minimum of five 5 years’ experience in quality, manufacturing or engineering
Minimum of two 2 years’ experience developing and leading strategic quality, manufacturing or engineering projects
Legally authorized to work in the United States without company sponsorship
A demonstrated knowledge of quality assurance and continuous improvement methods, approaches and tools, including strategic planning and project management
Proven track record of leading and managing quality initiatives that have resulted in improved productivity and reducing cost of non-conformance in a manufacturing setting
Expertise with Six Sigma, Lean Manufacturing, Eaton Business Excellence Criteria, Project Management, Organizational change management, Quality Management System standards (i.e. ISO/TS 16949:2002, etc.)
Interpersonal communication skills and leadership development ability
Experience in managing a quality function and building organizational capability in that function
Prefer Six Sigma Blackbelt or Greenbelt certification
ASQ Certified Quality Manager (CQM), ASQ Certified Quality Auditor (CQA)and/or ASQ Certified Quality Engineer (CQE)
Advanced technical knowledge in product design functions, manufacturing processes, inspection, metrology, metallurgy, statistical methods, and quality auditing
Master’s degree in engineering, industrial management, quality, or business from an accredited institution as a plus

145

Quality Supervisor Resume Examples & Samples

Monitor the production operations through coordination production audits, completion of product testing, and maintenance/review of documentation
Create regular reports on operational performance and investigational reports as required
Interface with Manufacturing Operations and Engineering team members regarding identification and resolution of production floor and/or product problems
Participates in or leads investigations related to process deviations, nonconformances and customer complaints, as well as participating in CAPA activities

146

Quality Supervisor Resume Examples & Samples

Create and develop an executable plan for their team to support the validation of S045 engines and power generators in the factory
Monitor the validation process to ensure adherence to standards and criteria
Develop and set the validation criteria for engineering change requests
Responsible for the SORT meeting where defects found during S045 follow are assigned to the offending process
Responsible for providing direction to the BIQ coordinator who will monitor walk backs and request RCCA for systematic issues
Responsible for managing and monitor the robustness of the S045 Validation process and the new NPI Validation process
Set priorities and establish a work plan for themselves and their team in order to complete broadly defined assignments and achieve desired results
Lead & support continuous improvement activities impacting assembly. Gateway metrics, Audit Validation, ISO audit for Issue Recording
Ability to lead team member on career developmental opportunities & following departmental guidelines
A Bachelor’s degree with 1 year of experience with NPI Plant Readiness/NPI Programs OR minimum 3 years of experience with NPI Plant Readiness/NPI Programs
Experience with APQP, PPAP, TFC, Prove Design, VDRA/VB, Ship Loose, and Change Control Board
Knowledge on systems like EDS, MCS, and JRS
Experience in validation of new products, Issue capture and resolution (S045 & S095 process)
Experience with Design & Manufacturing Review & Machine shop Processes
Familiarity with Plex, ECR workflow, Effectivity, Pset, CIAs, BIQ, DFMEA/ PFMEA, and Quality check sheets
Basic knowledge on Diesel Engines & Power Generators
Knowledge on Assembly Planning, Time Standards, Visuals & some Tooling
Experience in Schooner, Creo, and Teamcenter

147

Quality Supervisor Resume Examples & Samples

Must be able to effectively work with external customers and internal employees
Review and assist the Quality Manager in making disposition of any non-conforming materials or products
Initiate and maintain “Quality Hold Areas” within the facility
Assure timely disposition and movement of any on hold material throughout facility. This requires involvement of departmental leaders
Supervise Inmates in all three P.I.’s that are performing quality functions. ( approx. 30 inmates)
Supervise incoming inspections of critical raw materials
Assist Quality Manager on any internal trials (i.e. new products)
Responsible for publishing quality reports as they relate to inspections and production
To assist the Quality Manager in designing, implementing and maintaining the plants HQMS
To maintain inventory control of all color standards
Coordinate and Schedule color signing meetings
To collect and send out GreenGuard samples
Must be able to perform all Quality Lab Tests
To handle the procurement and monitoring of all necessary quality items (i.e. tools, measuring equipment, etc.)
Assist in the design, implementation and maintenance of the SAFE & TPM modules required for Shaw employees in HQMS
Supervise all Corrective Action System, Document Control, and Quality Alert System for HQMS
Assist the Quality Manager with maintaining MOC (Management of Change) within HQMS
Ensure production set-ups are in accordance with the developed criteria for the respective product
Assist and be an active participant in any of the facilities trials (XR’s, HMTR’s, etc.)
Assist the Quality Manager in tracking and monitoring the facility claims
To act in the capacity of a general Supervisor, filling in for Supervisors when on leave, vacation, and vacancies
Maintain and update the facilities goals & objectives as they relate to quality
Work normally scheduled days adhering to starting and stopping times and overtime as required
Communicate any problem or concerns to the Quality Manager in a timely fashion
Other duties as assigned by the Quality Manager
Must be willing to travel to job sites to address any quality related issues
Must be able to perform standard quality field tests – gloss, moisture, etc
Building Relationships
Adapt and change
Continual Learning

148

Quality Supervisor Resume Examples & Samples

Coordinates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement
Uses Defect Root Cause Analysis for the investigation of consumer and customer complaints and quality related losses. Develops corrective actions and monitors for effectiveness. Troubleshoots using product tests and product specification measurements
Ensures an active internal quality audit program in compliance with FSSC 22000 and the Nestlé Quality Management System
Ensure update HACCP, NQMS and SOPs as needed and ensures training of associates at all levels on quality programs
Manages relationships with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets
Manages quality assurance production floor support team by scheduling and assigning work, providing training and managing budgets
Responsible for ensuring compliance for FSSC 22000 while driving continuous improvement for Quality metrics and KPIs in the factory
Actively participates in the change control process. Maintains and updates Rework and Allergen matrices for the factory
Maintain Quality Pyramid. Summarizes the information and reports for operational reviews
Communicates Quality and Food Safety briefs to the factory
Summarizes data, and prepares and interprets reports for use by management
Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives
Supports factory traceability exercises
Manages factory laboratories for chemistry, incoming goods, microbiology and / or sensory by scheduling and assigning work, providing training and managing budgets
Ensures daily routine sample analyses using lab techniques and other instrumentation following Good Laboratory Practices and Internal Control Plans (ICP)
Oversees lab operational activities – daily equipment maintenance, ordering, stock control, stock record entry, reporting, document control, etc
Ensures lab compliance for FSSC 22000 and NQMS while driving continuous improvement for Quality metrics and KPIs in the lab
Ensures the completion of internal lab audits in compliance with the NQAC program
Updates NQMS, ICPs and SOPs as needed and ensures training of laboratory associates. Assists, advises and trains factory employees in attaining NQAC requirements (MI, LI, P-test, etc.)
Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated and specifically Lab areas
Acts as a communication liaison between management and laboratory staff to support corporate and plant-driven initiatives
Is the key factory contact person with NQAC
3-5 years manufacturing and/or laboratory experience required, food industry preferred
One – three years of supervisory experience in QA/QC preferred
Must have excellent verbal and written communication skills, proven planning and organizing skills, leadership, teamwork, and influencing or collaboration skills
Strong mathematical and statistical skills required
Must be able to manage multiple assignments
Must be able to perform in a demanding, fast-paced environment
Must have strong problem-solving and analytical skills
Must be proficient with computer systems, personal computers, and spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications
Proficiency in SAP/GLOBE systems is preferred

149

Quality Supervisor Resume Examples & Samples

Extensive knowledge of AWS D 1.1
Current CWI license
3 years of progressive work experience performing professional level quality management duties; preferably in metal fabrication industry
Ability to interact with customers
Knowledge and experience in ISO 9001 quality standards and models
Strategic, methodical, logical, and detail oriented
Excellent verbal and written communicator
Advanced in data analytics and problem solving
Proficient interpretation skills for figures, statistics, regulations, and policies
Reviewing and formulating/revising operations policies and procedures; ability to exercise controls over the implementation of policies and procedures
Proficient in Microsoft Word, PowerPoint, Excel, Visio

150

Quality Supervisor Resume Examples & Samples

Knowledge and experience with SAP
Maintain harmonious working relations with employees from all departments
Maintain harmonious working relations with management from all levels
Communicate effectively with all employees and management
Communicate in English to give and acknowledge instructions and problems
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
Ability to interpret a variety of instructions furnished in written, oral, diagram and schedule form
Two-year college degree in business or related field required; Four-year college degree preferred
Three (3) -- five (5) years of Food Safety / Quality Assurance experience in a manufacturing environment; Bakery experience a plus
Experience with the administration of various training topics for new hires and annual regulatory compliance in groups of (2) two -- (25) twenty-five participants; Experience with tracking training events a plus
Bilingual in English/Spanish preferred
Proficient in MS Office applications such as Excel, PowerPoint and Word
Excellent communication, decision-making and organizational skills
Strong self-confidence and leadership skills

151

Quality Supervisor Resume Examples & Samples

Ensure compliance to the organizations Quality Management Systems Certification’s and requirements
Conducting and complete report’s on internal, line and process audits
Maintain and publish defect reports and analysis at all levels of the value stream
Quality voice for customer in the plant, driving resolution on the day to day shop quality issues, including coordinating the containment, corrective and preventative actions needed to protect the customer
Develops and monitors daily data analysis and process capability analysis
Responsible for the In Process Validations of product for verification, effectiveness, accuracy and develops charts to monitor related results
Identify and eliminate any behaviors and processes that put safety and/or quality at risk
2 years of experience in manufacturing or assembly procedures
Minimum of 1 year of team lead or supervisory experience
Extensive knowledge of PLEX or Shop Floor Manufacturing Processes
Understanding of blueprints, GD&T, Tolerances and Measurement System Analysis
College or University Diploma
2+ years of quality assurance related experience in a manufacturing/assembly environment
Yellow Belt, Green Belt or Black Belt Six Sigma Certification
ASQ or similar Quality Certifications
Experience with Six Sigma, Shainin, 8D, FMEA and problem solving techniques
Diesel Engine repair and troubleshooting experience
2+ years of experience in engine assembly operations
Advanced computer skills in office and shop floor control software

152

Quality Supervisor Resume Examples & Samples

Supports implementation of UL QMS in the site to assure consumer safety and overall quality of final product being manufactured
Supports efforts to verify compliance of site operations to UL QMS through program of internal quality audits
Supports preparation of local procedure and work instructions that ensure UL and other applicable standards are accurately represented in local procedures and work instructions
Leads efforts to complete and maintain external audits and certifications
Lead, manage and coordinate all the activities associated with Food safety plan as well as company GMP program
Leads efforts to verify and document compliance to regulatory requirements applicable to quality and consumer safety, and to ethnic / religious requirements
Leads site implementation and on-going verification of HACCP plan and pre-requisite programs such as pest controls, allergen management, hygienic controls, etc
Oversee the communication and resolution of pest control related trends between pest control technicians and the plant
Supports efforts to verify and document the traceability of materials, packaging and products e.g. includes annual dummy or mock recall exercises
Utilizes SAP QM and Unilever specifications including Interspec system and supports verification of use for quality purposes
Supports site required actions necessary to manage product incidents e.g. data and information requested by MCO Quality
Supports the implementation and verification of procedures to control non-conforming materials and products
Supports implementation and on-going verification of category / technology GMP as applicable to the site
Supports implementing and assessing of on-going compliance to in-take control program for received materials and packaging
Supports implementing and verifying site calibration and maintenance program for inspection, measuring and testing equipment
Supports the implementation and maintenance of system where key quality data and information are recorded and preserved
Supports data collection, analysis and assignment to standard Quality loss trees in support of operational KPIs reporting
Supports / participates in Quality Pillar activities in WCM
Supports / participates in structured quality improvement activities related to customer, consumer issues and CRQS gaps
Trains employees on food safety, quality assurance concepts, policies and procedures

153

Quality Supervisor Resume Examples & Samples

Manages and coordinates the activities of staff including training, employee development performance evaluation, hiring decisions, and the establishing of goals and performance objectives for assigned department
Provide Continual evaluation of department processes, methods, and activities to assure the most effective use of resources and equipment
Manage budget and expenditures
Responsible for all quality related processes at the facility
Provide support manufacturing, engineering, sales and marketing
Effectively utilize the authority to acquire corrective action through management
Monitor, review and approve quality audits
Acquire working relationships with technical staffs or operators, contractors, agents and facility personnel
Attend industry seminars and trade shows, as available and ad specified
Comply with all NOV Company and HSE procedures and policies
Bachelors degree in related field or equivalent combination of education and experience
5 + years experience

154

Laboratory Quality Supervisor Resume Examples & Samples

2 years of experience in a laboratory leadership role
Bachelor of Science Degree
Basic knowledge of performance improvement concepts
Demonstrated experience in laboratory quality management and/or laboratory activity
New York State Clinical Laboratory Technologist License

155

Quality Supervisor Resume Examples & Samples

Training and Developing: Assist in leading and organizing formal/informal problem solving in areas of scrap, process capability warranty, etc. Provide training in quality systems and related areas such as APQP, BOS, Problem Solving, Statistical Process Control, Gage R&R and DOE
Customer Support: Support compliance with external customer requirements, including customer visits. Interface with design/process engineering, purchasing, manufacturing plants and customer on new product/process launches
System Support: Conduct system and product audits. Assist in maintenance of TS-16949 and ISO 9001 certification. Coordinate/facilitate continuous improvement in system compliance, product quality, customer satisfaction, cost of quality, etc
Communication/Reporting: Provide risk assessment to Plant Manager, Business Unit and Director of Quality on customer design/quality issues. Submit monthly plant PPM performance to Direct of Quality. Coordinate corrective action responses to the customer
Employee must perform his/her job within acceptable safety, environmental, quality, productivity and performance standards as outlined in plant policies, handbooks and applicable work instructions

156

Quality Supervisor Resume Examples & Samples

Performs and reports internal and 3rd party audit results
Acts as primary resource for the local office on quality issues, training and implementation of quality program
Maintains and updates local quality policies and procedures
Proves metrics data on required bases
Supports complaint analysis and corrective action reporting
Unpacks, identifies, logs and marks client’s samples and packages using standard procedures
Performs clerical duties in accordance with standard procedures
May assist with other administrative tasks when needed
May provide temporary phone support
Maintains a clean, organized and safe work environment
Performs other work as required
High School Diploma or equivalent; Bachelor Degree in related field or the equivalent preferred
2+ years related quality or operations experience
Excellent communication skills in both verbal and written format
Excellent prioritization, organization and time management skills
Ability to work independently in a fast-paced, multi-tasking environment with shifting priorities
Microsoft Office software proficiency
Ability to lift up to 49 pounds

157

Weekend Quality Supervisor Resume Examples & Samples

Ensure staff is appropriately trained to perform assigned work. Develop, maintain and implement training requirements for all personnel. Conduct training and certification activities as required
Develop in-depth understanding of inspection methods in mixed-model operations environment
Full understanding of quality procedures related to all stages of own area of responsibility
Monitor the production operations through coordination of production audits and maintenance/review of documentation
Participate in or lead investigations related to process deviations, and non-conformances, as well as participate in CAPA activities
Initiate Engineering Change Requests (ECR)
Lead improvement projects including new equipment and fixture design
Identify and escalate complex problems for resolution, including partnering with technical staff to develop and propose solutions to operating issues
Accountable for the performance and results of a team within own discipline or function
Document owner for assigned product line inspection procedures
May represent the organization to outside contacts, e.g., vendors, suppliers, contractors, staffing agencies
Conduct performance reviews, including resolving performance issues
Participate on cross-functional teams Engineering, management, Regulatory, Manufacturing, HR, Planning for the development of cohesive production operations
Bachelor's degree in engineering, science or related field, with a minimum of four years’ experience in a Medical Device or Pharmaceutical Manufacturing environment. Alternately, a combination of education, certification (ASQ certification as a CQE, CQA, CQM, SSGB or SSBB), and 10 yrs. supervisor and quality experience in related fields may be considered a substitute for a bachelor’s degree
Sound analytical/statistical skills and technical writing capability
Good understanding and experience in compliance to ISO13485 and FDA 21CFR820 regulations
Demonstrated ability to supervise teams and provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations
Ability to analyze and adjust line/operation layouts to improve efficiency / effectiveness
Working knowledge of Enterprise Resource Planning (ERP) system, preferably JDE
Experience working in a medical device industry, preferred
Excellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives, as well as mediating differences to achieve consensus

158

Quality Supervisor Resume Examples & Samples

Implement and maintain Quality Management Systems to guarantee that we produce safe and legal products to the correct specification
Achieve the daily BRC standards for food safety
Meet customer codes of practice and technical standards
Meet KPI for quality daily and weekly dashboard are met
Implement any corrective actions are implemented as directed and agreed
Be actively involved in the operational excellence and process optimisation agendas
Work with the Technical and Quality teams ensuring that product development trials and activities are introduced in a controlled fashion

159

Quality Supervisor Resume Examples & Samples

Assure timely inspections that support materials releases and engineering requests
Maintain staff and equipment to assure appropriate technical capabilities
Monitor inspection procedures for effectiveness
Monitor compliance to appropriate regulatory standards
Effectively communicate with and provide support to other departments as necessary
Maintain a department culture of continuous improvement
3 – 10 years quality supervisory experience in medical industry
Associates Degree/Bachelors degree or related experience
ASQ certification in quality, six sigma, and/or lean manufacturing is desired
Ability to work within a team and as an individual contributor in a fast-paced, changing environment
Ability to leverage and/or engage others to accomplish projects
Multitasks, prioritizes and meets deadlines in timely manner
Strong organizational and follow-up skills, as well as attention to detail
Ability to maintain regular and predictable attendance
Experience working with inspection tools and instrumentation preferred

160

Quality Supervisor Resume Examples & Samples

Supervises the Quality Technicians and Inspection personnel ensuring product is tested and inspected in a timely manner without sacrificing quality
Manages production testing, inspection and receiving inspection
Ensures the completion of gauge qualification and gauge R&R requirements
Ensures compliance to gauge calibration and control requirements
Ensures compliance to the customer and internal requirements to test and inspection record requirements
Must understand and be able to apply basic inspection and testing techniques, including various types of sampling plans; must be able to read and interpret blueprints (drawings), including geometric dimensioning and tolerancing (GD&T)
Reviews, monitors and reports on trends in quality and testing data and makes recommendations as to adjustment, correction and monitoring
Develops, reviews and trains quality instructions (SWI) and methods for inspections and testing
Supports timely and effective responses to customer quality issues
Supports and supervises effective employee relations. Provides employee coaching and development. Assists in resolving employee issues through problem resolution
Supports and ensure that teams and team members have the necessary resources and training to accomplish department and facility goals
Supports and conducts individual and team coaching sessions to improve performance. Recognizes team accomplishments
Supports and manages department priorities
Assists Quality Manager in development of new quality processes administration, training, and auditing of processes
Conducts Safety audits and assessments within the Quality Department and ensures a safe work environment and continued awareness of Safety
Supports and assists in the achievement of goals and objectives of the Quality Manager, Engineers and Technicians
Ensures completion of Dock Audits
Ensures completion of Layered Process Audits
Ensures compliance to all areas of the Quality Management System and MAFACT within the Quality Department
Minimum of 5 years previous experience in a Quality Supervision role
ASQ quality certification preferred
Strong communication and team building skills
Previous experience in production reporting (scrap, rework, labeling, etc.) within computerized operating system
Previous experience in problem solving in a team based atmosphere
Working knowledge of O.E.M. customer requirements & expectations
Working knowledge of basic automotive requirements as it relates to quality
Working knowledge of basic quality functions, inspection equipment and techniques
Ability to read and interpret GD&T and CMM layout data (PC DMIS software prepared)

161

Senior Quality Supervisor Resume Examples & Samples

Assist in preparations of policies and procedures to comply with regulatory requirements
Work with engineering and manufacturing personnel and in conjunction with them resolve problems of product design, specifications, materials, tooling, and production operations affecting quality
Participate in customer and supplier visits as required to confer on specific quality problems
Control inspection, rework, and reprocessing of customer returns (where applicable)
Participate in audit of the plant for conformance with FDA Good Manufacturing Practices and ISO 13485 requirements
Assist in the direction of Documentation, Incoming, Calibration, Inspection, Release and Quality Systems Departments to ensure the maintenance and development of new and existing products to the Everett facility
Help to develop and maintain an effective organization through selection, training, compensation, and motivation of all assigned personnel
1+ years’ supervisory experience
Medical device experience required
Experience with sterile disposable medical devices in an environmentally controlled room

162

Quality Supervisor Resume Examples & Samples

Monitor, supervision and responsibility for quality indicators
Build, improve and promote quality awareness within organization, conduct trainings
Provides regular statistical report for quality improvement by systematically collecting and analyzing information and taking the initiatives to ensure corrective actions are taken
Draft quality control plan according criteria and customer requirement
Evaluate and analyze customer complain issues, lead the root cause investigation and follow up & evaluate the actions
Perform system, process and product audits
Implement actions and corrective actions in order to improve quality in different production areas
Driving continuous improvement project or Kaizen

163

Quality Supervisor Resume Examples & Samples

Manage a team ofQuality Inspectors and Technicians
Work closely with Production to address issues
Investigate causes of non-conformities
Participate in 8D customer responses and coordination of
Experience in Quality within a manufacturing environment
Bachelor's Degree in Engineering or related technical field or a minimum of two years of lead role in the injection mold industry
Knowledge and experience implementing Six Sigma, Statistical Process Controls, FMEA, process audits and other proactive quality management practices is preferred
Ability to collaborate with cross functional departments with results oriented is a must
Effective communication skills both verbal and written

164

Quality Supervisor Resume Examples & Samples

4-year technical degree with emphasis in science and/or math preferred
5 years Industry experience preferred
Knowledge of ISO 9001 and ISO 17025 quality management systems, Good Manufacturing Practices (GMPs) and FDA regulations
Proficient computer skills, including Microsoft applications and Lotus Notes
Demonstrated ability to work independently and be self-motivated

165

Quality Supervisor Resume Examples & Samples

Bachelor degree and above with major in Mechanical Engineering or related majors
At least 5 years experience in Mechanical Part Manufacturing Industry or related industry in JV or foreign company
Familiar with quality system
Knowledge in 6 Sigma and Lean as an advantage

166

Quality Supervisor Resume Examples & Samples

Maintains full quality and regulatory compliance while driving process effectiveness and efficiency at the site
Reviews standard operating procedures for company directives and compliance
Conducts site education of non-Quality Assurance personnel, responsible for professional development of the site Quality Assurance team
Monitors, controls, and analyzes product and process quality to meet internal and external customer requirements
Determines through statistical data continuous improvements projects
Performs accident investigation and coordinates appropriate corrective actions
Develops safe operating procedures
Performs safety training for all levels of the organization Administers Worker’s Compensation claims
Implements and manages safety policies, procedures, and practices. Including but not limited to; Lockout, Confined Space, PPE, Hearing Conservation, Respiratory, Guarding, Forklift, Fall Protection, Forklift, GHS, & Impact Review, and Emergency Response
Leads the safety improvement process and implements safety practices throughout the organization
Conducts safety and environmental audits/inspections and advises employees on safe work practices and potential hazards
Trains production leadership on safety-related topics and coaches employees on accident prevention and safe work practices
Proven leadership skills (experience successfully managing people/projects/processes/issues)
Change agent with energy, passion and enthusiasm
Bachelor’s Degree in Occupational Safety and/or Quality disciplines a plus
At least 3 years of quality experience
Lean experience highly desired

167

Direct Hire Quality Supervisor Resume Examples & Samples

Desire candidates with experience in the automotive industry but this is not necessarily required
Degree in business related field or Engineering; or minimum 3 years related experience and/or training in manufacturing environment; or equivalent combination of education and experience
Strong written and verbal communication skills, work well with diverse groups of people and be able to function independently of direct supervision
Must be able to prepare documentation and present to Senior and Executive Management both internally and externally
Understanding of project management
Knowledge of various quality system methodologies, 8D, 5 Why's, DFMEA, PFMEA, Control Plans, AIAG-PPAP, APQP, and etc
Working knowledge of TS/IATF 16949, ISO 9001, and ISO 14001

168

Quality Supervisor Resume Examples & Samples

Takes a hands-on supervisory approach to all Quality Control Technicians
Is responsible for resolving maintenance and quality control issues
Directly supervises, trains, and evaluates employees
Communicates and coordinates activities with other shift supervisory staff and Operations Manager ensuring smooth production work transitions
Actively monitors, documents and works to improve quality issues facility wide
Assists with audits as needed
Makes proactive recommendations and offers solutions to the quality systems manager to improve quality and efficiencies
Is responsible for manufacturing, distributing and consistently maintaining safe and quality food by following good manufacturing practices, allergen controls, food defense, HACCP and SQF requirements
Is responsible for immediately reporting all food safety and quality issues to your manager
Is responsible for partnering with others; Sharing knowledge, skills and information within your team and across functional areas
Bachelor Arts/Science in chemistry, biology or related field preferred
Five plus years experience supervising quality personnel in a good manufacturing or GMP regulated environment
Bilingual skills (Spanish/English) preferred

169

Quality Supervisor Resume Examples & Samples

Demonstrates expert functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills
Understands the strategic impact of the function across sites
Must be able lead and direct projects and business initiatives
Financial, analytical and statistical skills to resolve complex and conflicting objectives
Knowledge with databases
Understand metrics and department metrics

170

Quality Supervisor, Evening Shift Resume Examples & Samples

Ensure the compliance with the Manufacturing Strategy and the achievement of the highest quality standards
Respect schedules and business plans associated to the various phases of a program launch
Act as a leader in analyzing the root causes of quality issues in your sector
You have experience in Quality
You have a strong knowledge of our products
You have an excellent bilingualism written and spoken (english and french)
You have the capacity to work with concepts and translate them into solid execution plans, good project management skills

171

Quality Supervisor Resume Examples & Samples

Assure compliance to quality standards through effective supervision of Quality Lab personnel
Understand and interpret product specs for quality attributes
Understand, interpret, and develop Quality standard operating policies/procedures
Maintain compliance to customer requirements and research customer complaints
Provide leadership to Quality personnel while promoting cooperation between other departments
Assist employees in resolving work related problems/concerns
Responsible for ongoing training of staff, planning, assigning and directing work
Conduct employee performance appraisals and performance improvement process
Maintain department expenses within established budget
Maintain inventory supply and order as needed
Participate in third party and internal audits
Attend weekly production boardwalks, weekly performance meetings, daily scheduling meeting
Participate in R&D meetings
Conduct Held Product Rework meetings
Train in Annual Sensory and Annual Quality Calibration
Conduct Weekly Department Meetings with Quality Leads
Participate in Sensory and Product Cuttings
Maintain Micro and Incoming Sampling matrix
Actively participate on the plant Food Safety and HACCP teams
Assist with Raw Material complaint notification decisions
3 years supervisory responsibility, preferable in a food manufacturing environment

172

Plant Quality Supervisor Resume Examples & Samples

Ensure that any non-conforming material is monitored and disposed of in accordance to NC material process utilizing quality gate issue identification and detection
Work with Quality Inspectors, Side Line support, Liaison, Quality Coordinator and external sorters to maintain scrap log on a daily basis and work with the suppliers on NC material disposition
Ensure process conformance & product quality audits are conducted through standardized work
Ensure all hourly personnel is updated and trained according to latest issues reported internally and by the customer
Ensure that CSS inspectors are measured utilizing monthly performance reviews and scorecards
TS16949 Element champion as required
Prepare management quality reviews
Coordinate & establish quality gates/containment (FL1, FL2, VW Side line support, etc.) when required and ensure data analysis for closure
Coordinate and ensure inspector communication between shifts for activity and issue follow up
Responsible for activities defined on standardized work list
Graduate of accredited university/college in engineering, technical or business, preferred
Experience in quality and PPAP/PSW submissions to automotive customers, TS16949 and VDA 6.3 requirement knowledge
Five years relative experience in an automotive assembly or manufacturing environment
Three years of supervisory experience in a manufacturing environment
Experience in inspection with strong skills in Quality and Root Cause Analysis
Experience with computers and good math skills

173

Quality Supervisor Resume Examples & Samples

Serving as a company wide resource on a highly specialized area or serve multiple units in a broader functional area and assist senior management in interpreting and using information provided
College or university degree or 2 years quality experience and prior leadership experience
5+ years of experience in manufacturing, engineering, and/or quality
Previous experience working with company policies and procedures related to manufacturing, engineering, and/or quality
SAP and Infinity experience is preferred, but not an expectation of the position
Expert knowledge of a specific manufacturing process or engineering discipline
Good human relations skills are needed to develop a cooperative work relationship with others inside and outside the department
ASQ quality certification

174

Quality Supervisor Resume Examples & Samples

Oversee the development, implementation, review and maintenance of the current GFSI program
Take appropriate action to maintain the integrity of the current GFSI system
Responsible for verifying and validating changes to food safety and food quality plans that have an impact on the acceptability of food prior to release
Maintains SQF Documentation – Policies, Procedures, Work Instructions, Forms, Training, etc
Participate in 3rd party audits
Participate in daily sensory panel
Responsible for managing training needs of departments
Complete/Track CAPA items
Issue Internal Quality Audits
Review completed Internal Quality Audits and follow through with corrective/preventive actions when necessary

175

Quality Supervisor Resume Examples & Samples

Must understand and demonstrate safe work practices at all times to ensure a safe work environment and comply with all company policies and procedures
Create and maintain a positive and respectful environment for all employees that is free from intimidation and harassment
Contribute to the accomplishment of Key Performance Indicators including safety, quality, production, cost and lean implementation
Monitor and manage the facility’s food safety program as the facility’s SQF practitioner
Responsible for coaching, mentoring, selection, and training of QA technicians and QI inspectors
Responsible for creating/editing of quality policies, work instructions, inspection plans, and procedures
Responsible for planning, assigning, and directing work; appraising employee performance; rewarding and disciplining employees; addressing complaints and resolving problems and disputes
Evaluate production schedules to ensure the appropriate staffing levels meet production demands and monitor work hours to balance overtime
Develop, analyze, and present Key Performance Indicators as they relate to EDW quality
Lead and support root cause investigations and analysis on quality related issues
Facilitate and promote use of appropriate problem solving techniques such as 5 Why’s for effective root cause analysis and successful corrective action
Effectively communicate with other Supervisors to ensure internal and external investigations such as CAPA and complaint forms are effectively communicated and completed in a time manner
Create or revise SOP standard operating procedures, work instructions, test protocols to ensure quality of product
Approval and issuance of product masters, BOM’s, and QC in process documentation
Bachelor’s or Associate's degree preferred and one to three years of relevant experience in manufacturing, or an equivalent combination of education and experience
Previous supervisory and or team building experience is required
Working knowledge and understanding of incoming material and component
Ability to comprehend and follow the Quality policies, SOP’s, work instructions, and inspection procedures
Ability to communicate effectively before groups of customers or employees

176

Field Quality Supervisor Resume Examples & Samples

Provide regular supervision, oversight, auditing, and monitoring of field-based Technical Specialists on both an announced and un-announced basis, to ensure quality and integrity of services
Oversee field-based Technical Specialists for select pre-inspection meetings (PIM’s), inspections, or critical testing as directed by the Technical Manager
Lead the technical support required by the sales and business development teams, with regional field perspective on technical information for large or important bids and tenders
Execute internal or external quality investigations and provide corrective action training to Technical Specialists as required
Engage with clients in the region to promote Intertek capabilities and provide them with technical support and insight on quality related items
Lead the rollout and implementation of new or strategic initiatives, such as eReporting, in region
Conduct technical interviews with potential candidates to determine whether they possess the skills and technical knowledge necessary to work as a Technical Specialist for Intertek
Identify and monitor the disciplines and competencies of Technical Specialists to ensure Intertek and client expectations are met and exceeded
Mentor less senior technical staff and perform other work as required
Complete billable work for clients as required
Bachelor’s Degree in Engineering or equivalent work experience
10+ years of direct field-based quality experience, preferably providing shop inspection services to the oil and gas industry
Should possess recognized professional certifications relevant to the business (AWS/CWI, ASNT, API, ASME, NACE, etc.)
Advanced knowledge and experience with vendor surveillance/shop inspection
Superior knowledge of oil and gas equipment used for control, processing, and movement of petroleum products; i.e. valves, pressure vessels, pumps, turbines, compressors, diesel/gas engines, etc
Clear understanding of basic procurement and fabrication processes with knowledge of relevant codes and specifications for the oil and gas industry
Ability to make technical decisions and engineering judgments independently where limited standardization exists
Must be self-motivated with organizational and time management skills
High degree of personal integrity and the ability to collaborate with others in a team based environment
Excellent interpersonal and demonstrated communication skills, both verbally and written
Excellent leadership and management, mentoring, and coaching skills
Ability to promote an effective working relationship at all levels and create a positive work environment
Ability to travel frequently throughout the continental US (up to 80% of the time) with occasional overseas travel
Proficient in MS Office programs and Outlook

177

Quality Supervisor Resume Examples & Samples

Incumbent must perform his/her job within acceptable safety, environmental, quality, productivity and performance standards as outlined in plant policies, handbooks and applicable work instructions
Bachelors degree in engineering, statistics, or related field, or equivalent experience
3-5 years experience in automotive quality, preferably manufacturing related
PPAP Experience
Knowledge of customer requirements for FCA and FORD
Strong written and verbal/interpersonal communication skills
Knowledge of automotive OE quality systems/requirements preferred
ASQ certified quality engineer, certified quality auditor preferred
Experience with TS 16949 (PPAP, APQP, FMEA, etc.)
Knowledge of SPC, DOE, and GD&T
Strong training skills
Excellent problem solver – understanding of 8-D methodology

178

Production & Quality Supervisor Resume Examples & Samples

Safety management
Follow Air Products safety procedure
Lead and implement supervisor level safety activities, be responsible for the quality team safety
Join safety incident survey, develop and carry out the prevention actions
Check and eliminate safety issues proactively
Develop production site house-keeping plan and make the responsible area in order
Quality management
Establish the quality assurance system and make the system in effective
Collect national and local quality codes and get the codes implemented
Decide and explain the products inspection criteria
Develop the quality target, implementing plan and evaluating plan
Execute quality data collection and analysis, draft the improvement plan
Survey and analyze any quality issues and follow up till all correction/prevention measures implemented
Organize monthly quality meeting
Monitor the production process, prevent and correct any improper operation
Track the production record, ensure its conformity and validation
Decide if the quality of raw material, cylinder, semi-finished products and products are up to standard or not. If not, raise the disposing comment
Organize internal source to handle the audit by customers, certification bodies and internal management
Quality control on outsourced gases and maintain the quality stable
Provide quality training for operation team, improve team’s quality awareness
Manage the inspection and measuring tools
Complete the tasks in management system relating quality
Job incumbent is expected to have 3+ years work experience
Good in communication skill

179

Quality Supervisor Resume Examples & Samples

Be in charge of controlling the production flow, planning, organizing, motivating and coordinating the Dorval plant
Identify, document and standardize key processes leading to the achievement of objectives and optimize the sharing of knowledge and best practices throughout the organization
Exert your leadership while respecting the vision and values of Bombardier Aerospace
You must have strong management skills and an extensive aerospace experience, plus a college degree diploma or equivalent experience
You must have values and a vision wich conforms with the company's philosophy
You are bilingual (french and english), and have good communication skills and the required flexibility to work with different teams

180

Quality Supervisor Resume Examples & Samples

Knowledge of equipment related to individual specialty codes
Knowledge of safety and operating procedures for aircraft
Knowledge of applicable publications, drawings, diagrams and schematics
Knowledge of customer and/or company forms required by work requirements
Ability and experience writing with clarity and technical accuracy
Excellent communication, effective leadership and interpersonal skills
Additional knowledge/skills may be required by contract or assignment
Ten (10) years aviation experience, with 2 of those years in a supervisory capacity
Prior experience as an Aviation Inspector
Prior aircraft experience with quality systems that meet FAA requirements
Experience working with and interpreting, precision measurement instruments
FAA Airframes and Power Plants License (A&P) preferred or documented aircraft hands-on senior supervisory experience in the military, or commercial aviation operation
Formal or Specialized Training or Equivalent FOD and TCP Awareness
AS9100C Program Awareness Security Clearance Awareness
Operational Risk Management, Anti-Terrorism, and Security/Safety Training
Extensive working knowledge of MDR, MS, SCIR, and NAVFLIR as referenced in CNAFINST 4790.2 series as well as OPNAVINST 3710.7 series and OPNAVINST 3750.6 series
Must have in-depth operational knowledge of the Naval Aviation VIDS/MAF operating procedures
Must be able to meet any Government / Company licensing / qualification requirements for the position
Additional experience/education may be required by contract or assignment

181

Mfg Quality Supervisor Resume Examples & Samples

Manages and develops Finished Goods Auditors, Process Auditors, and Inline Inspectors on assembly line and in sub-assemblies and kitting. Supports a Risk-based auditing approach
Ensure audit schedule and percentages are adhered to
Monitors audit fails to look for opportunities to improve operator standard work (process steps, visual aids). Provides input to VWI team
Creates and prepares Auditing Reports and other quality reports
Attends daily Production Meeting and adjusts auditor assignments as required
Must interact well with operators, Group Leads, Supervisors and QE team members to assist in mentoring and adherence to standard work
Holds meetings with Operation’s Team to drive resolution to Process or Systems Audit failures
Participates in Q-Team meetings for Finished Goods Audit fails
Front line liaison to line QE’s, production supervisor(s) and staff in executing troubleshooting, root cause analysis and implementing corrective action on issues affecting production
Manages the gauge calibration process and gauge calibration technician
Maintains the tablet inspection system to include operating system and inspection elements in coordination with QE’s, ME’s and Operations supervision
Responsible for coordination of quality aspects for new product development and start-ups in conjunction with Line QE’s
Assists in ensuring product quality standards are met and adherence to standard work is maintained
Assists the assembly teams in specifying inspection and testing mechanisms and equipment
Develops and maintains in-line inspection criteria for critical assembly attributes as well as informational feedback systems from rolling road/finished goods test station
Assists in the formulation of quality control policies and procedures
Schedules work to meet completion dates and technical specifications
Prepares evaluations and develop plans for direct reports
Evaluates progress and results, recommends changes in procedures or objectives
Develops and delivers quality control training programs as required
Controls departmental overtime and operates within approved budget
Ensure that self and direct reports work in a safe and healthy manner, following all safety rules and regulations
Maintain a neat, clean, and orderly work area
Performs other miscellaneous duties as assigned
B.S. Degree in engineering or equivalent manufacturing or quality experience required
3 years previous quality control experience preferred
Strong aptitude towards and interest in computer programming to manage the Tablet Inspection process is required
Any VBA, VBScript, VB.Net, ASP.Net, SQL experience is preferred
Strong problem-solving and communication skills required

182

Quality Supervisor Resume Examples & Samples

Implement / Maintain The Company Safety Management System
Head site Safety Committee and related programs
All other duties and projects as assigned
Completes routine tasks with minimal supervision
Demonstrates advanced knowledge of FDA standards and quality systems
Demonstrates advanced knowledge of Good Manufacturing Practices (GMPs). Provide support as a subject matter expert or as needed in organization
Ability to communicate and collaborate cross functionally. Builds and leverages relationships and provides support internally within function and with cross-functional teams across the site
Works independently and adapts quickly and resourcefully to changing situations and business needs while managing multiple projects meeting specific goals and deadlines
Ability to prepare written communications and communicate problems to management with clarity and accuracy
Must have the ability to define problems, collect data, establish facts, draw valid conclusions, and identify possible solutions
Ability to make sound and timely decisions without compromising quality
Must have the ability to lead others, motivate, coach, and identify development opportunities
Excellent working knowledge of Computers and Microsoft Office, including Word, PowerPoint, Excel, Visio, and Access
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
Validation experience (IQ/OQ/PQ)
Six Sigma Green Belt Certification is a plus
Certified Auditor or external supplier auditing experience is a plus
Ability to read, write and interpret information
Ability to add, subtract, multiply and divide
Ability to use hands to finger, handle, or feel
Ability to sit/walk/stand for up to 10 hours per day
Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull
Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus
Ability to lift/carry items less than 20 pounds

183

Customer Data & Quality Supervisor Resume Examples & Samples

Manage the Customer Data Management Team
Recruit, hire, train, and develop team members on systems, processes, and company policies
Create employee development plans and conduct annual performance reviews which include setting expectations and direction through defined specific goals
Monitor processes, and ensure adherence to policies, field requests, and otherwise respond to issues
Manage the definition and implementation of processes and policy to support requests for new supplier entry or changes to existing supplier data, new/changes to items
Identify opportunities for improvement, support technology, and define and implement projects to deliver on those opportunities in partnership with other GBO and PTC departments (Sales Operations, Marketing, Renewal sales, Sales, FP&A .)
Partner with Global Business Organization Management to define and implement internal controls and procedures
Ensure data integrity and accuracy of supplier data elements through generation of reports and metrics
Bachelor's degree or equivalent experience
3-5 years professional experience; previous Customer Service/Customer Data Management experience preferred; prefer supervisory / coach experience
Proficiency in CRM software (SalesForce) and ERP (Oracle) and ISO
Strong analytical and problem solving skills; ability to gather, synthesize and summarize data, also experience with BI tools
Proficiency in leading projects, providing resolutions to a diverse range of complex problems And using judgments within defined policies and practices
Detail oriented, accountable, and possesses a high degree of integrity
Strong interpersonal, oral, and written skill
Ability to collaborate in a cross functional and global team environment

184

Quality Supervisor Resume Examples & Samples

Performs audits to monitor compliance with all GMP standards, Food Safety Standards, Food Safety issues, Case and Label procedures and Safety programs
Supervise employees on the assigned shift
Review and organize plant processing records for conformance with regulations and Company policy prior to review by the Quality Control Manager
Provide employee training for Fill Control, Sanitation, Can Seams, Grading and Statistical Process Control
Perform audits to monitor the sanitary conditions within the manufacturing facility
Administer the Company Safety program
Perform investigations of causes for any spoilage issues
Participate in Food Safety audits as required
Bachelor's degree in Food Science or a related field preferred
One to two years of supervisory experience would be beneficial
Certified or able to become certified in Better Process Control School, Thermal Processing and Container Closure

185

Quality Supervisor Resume Examples & Samples

A member of materials review board (MRB) & concession, ECN whom able to decide and make disposition
Liaison with customer on product quality standards, requirements and complaints
Conduct a thorough investigation on the customer complaints and prepare the appropriate report
Close follow up corrective action by relevant person / department to ensure and prevent
Ensure the effectiveness in the implementation of internal and external corrective and preventive actions
To monitor, follow up and ensure the IPQC & Out going QA to achieve quality goals and objective of the company
Min certificate in Engineering and 5 years’ experience in manufacturing industry
Proficient in English language both written and spoken
Experience of working in a global multinational company
Proficient in MS Office applications and presentation skills
Knowledge in electronic components business and applications
Knowledge in TS16949 automotive requirements such as SPC, APQP and PPAP
Knowledge in ISO13485 medical standard requirements

186

Quality Supervisor Resume Examples & Samples

Guide activities and personnel in the gas and physical testing laboratory to provide efficient and accurate test results in accordance with ISO 9001 standard, and other applicable standards and regulations (NIOSH, CE Mark, etc)
Participate in and promote Quality at daily, weekly and monthly performance review meetings
Develop, compile and report metrics for testing and calibration systems
Train employees on all aspects of the testing process
Ensure a safe work environment through development and maintenance of safe work practices, and implementation of and participation in training, observation and corrective action programs
Champion and provide leadership in corporate and site specific EHS and regulatory compliance projects and programs
Manage non-conforming material and monthly material review and dispositioning
Develop, implement and improve Quality Management systems (Certificates of Analysis, Laboratory Data Handling, etc)
Bachelor’s degree in science or engineering
2 years of combined experience in a quality or engineering role
Ability to successfully obtain security clearance under the Canadian Controlled Goods Registration program is a mandatory requirement for this position
Bachelor’s Degree in Chemistry, Biology or Chemical Engineering
5 years of experience in a manufacturing environment
Solid understanding of analytical instrumentation, data acquisition systems and statistical analysis
Proven knowledge of ISO 9000 Quality Standards
Knowledge of SPC applications (ie: Minitab)
Exposure to Measurement System Analysis techniques such as Gage R&R
Software
Experience with laboratory testing operations would be an asset
3M Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

187

Quality Supervisor Resume Examples & Samples

Bachelor degree in any engineering field
Above 5 years experienced in quality or production function of manufacturing environment
Strong in supervisory skills and problem solving skills
Knowledge in quality system and ISO 9001
Define problems, collect data, establish facts and draw conclusion
Able to communicate in English

188

Quality Supervisor Resume Examples & Samples

Performs Quality Assurance for a business division by performing product test procedures, validating product specifications, performing audits, and leading product reliability improvements via Caterpillar’s New Product Introduction program and Continuous Product Improvement programs
Develops plans and tools to support quality systems and related processes for a business division. The incumbent provides support for quality programs and certifications, as well as Lean Manufacturing and systems implementations
Supports business division employees tracking continuous quality improvement projects and a quality scorecard, leading internal quality programs, developing related training programs, conducting internal quality audits and facilitating management reviews
Support launch of new generator assembly line to include: set up of initial quality system, Built in Quality (BIQ) system, collect initial quality data and develop line and team quality metrics
4-year Bachelor's degree
Minimum of 3 years of relevant work experience in generator manufacturing
Thorough knowledge of relevant quality concepts, certifications, processes and tools
Strong communications, collaboration and influencing skills
Prior experience working in a manufacturing environment and/or in the quality field
Generator assembly & trouble shooting / quality experience
Ability to effectively train / coach diverse groups about quality concepts, certifications, processes and tools

189

Quality Supervisor Resume Examples & Samples

Bachelor’s degree from an accredited institution in an applicable field of study such as Food Science, Chemistry, Biochemistry, Microbiology, or similar Science/Engineering and/or 5+ years direct relevant food industry experience
Root Cause Analysis experience
HACCP certification required
In depth knowledge of SQF or demonstrated internal auditing experience (SQF Practitioner Desired)
Understanding of Food Safety regulations, FSMA, and industry and market trends, including PCQI? Are you PCQI Certified
Demonstrate communication, organization and listening skills
Excellent attention to detail and follow through

190

Shift Quality Supervisor Resume Examples & Samples

Working knowledge of continuous improvement principles, i.e. Lean, ACE, QCPC, DIVE
Supervisory experience with hourly bargaining unit employees
Knowledge or ability to utilize PC Based information systems a must
US Citizenship is required for this position
Bachelors in Engineering, Business or related field
Ability to work with all levels of Management
Established background in Quality functions, processes, and procedures, AS9100 and Regulatory Agency Requirements
Supervisory experience with a Collective Bargaining Unit preferred
Demonstrated ability to motivate teams using ACE Tools to obtain high levels of performance to accomplish goals

191

Quality Supervisor Resume Examples & Samples

Primary responsibility of this position is to drive cross-organizational initiatives to leverage improvement opportunities across NCR Business Units
Responsible for preventing our customers from experiencing quality issues by promoting process adherence, rigor and improvement
Required to ensure that Manufacturing has the appropriate processes and documentation to consistently produce high quality Products
Proactively prevent problems and improve Product Quality; Resolve Quality issues and ensure that the correct Closed Loop Corrective Action is implemented
Provide technical assistance to Manufacturing, SLM and Operation on procured items and modules
Ensure those that impact our ability to meet customer performance (Deliver, Installation, and Support) and problem resolution (customer questions, problem reports and complaints) requirements in an effective, complete and efficient manner
Participates on action teams to implement Quality Management Systems, ensure that an adequate Quality Management system is maintained and audited (e.g., ISO90000, ISO14001)
Consults, defines and presents quality metrics for specific Initiatives/ projects
Promotes the use and appropriate defect preventions practices to ensure NCR solutions improvement
Plan and execute Acceptance tests for new product and material localization, coordinates results with development organization
Provides Technical support, compiling information from various sources to aid the identification and resolution of quality problems and initiatives
Experience and understanding of quality
Great communication skills
Engineering or technical degree - preferred

192

Area Quality Supervisor Resume Examples & Samples

Direct the Production Zone team to deliver the quality management system aspects within the zone, including the completion of all QC tasks in order to ensure compliance with customer, manufacturing unit, legislative, divisional and strategic requirements
To lead the transfer and handover of all QC tasks to the Production Zone team to enable the transfer from QC to QA
Provide information and demonstrate operational practice in support of external audits to enable compliance with customer requirements
Continue to develop the capability of the Production Zone team through the Technical Strategy
Monitor Production Zone Technical KPI’s adjusting team activity to ensure targets are achieved
Assist the Production Zone Manager in the planning and maintenance of resource utilisation in order to complete the required QA tasks
Lead and deliver a project(s) to create business effectiveness and cost efficiency
Building production capability and understanding to achieve relevant technical requirements
Ensure that a safe working environment exists for all employees and that as a minimum the Production Zone meets the standards set out in the SHE Policy/Actively contribute to both customer and technical process development reviews to promote improvement to quality and consistency of production
Food degree or equivalent qualification or relevant experience
Internal audit experience
Intermediate Food Hygiene certificate level 3 / Level 3 Health & Safety
Relevant food manufacturing experience
Ability to use computer programmes including word, excel and related technical IT packages
HACCP principles and practice
Allergen awareness-implications / related to labelling
Shelf life determination and awareness
Hygiene & disinfection principles/Basic microbiology awareness
Principles of risk assessment
Legal labelling –basic requirements & Nutritional Awareness
Basic knowledge of Weight legislation
Knowledge of technical KPIs

193

CS Quality Supervisor Resume Examples & Samples

Supervisory experience in supervising QA Specialist, preferably in a call center center environment (2 Years)
Experience in leading teams, project management methodology, process improvement methodology, and call center industry (4 years)
Experience managing cross-functional relationship to drive business initiatives (1 Year)
Demonstrated ability to interact with peers, senior management, and other departments in a professional manner in effort to reach business goals, and demonstrates the ability to influence those individuals/groups to produce results
Strong organizational, leadership, and interpersonal management skills to allow collaboration across multiple business units
Demonstrated communication skills, both written and verbal
Experience with Microsoft Windows suite (e.g., Word, Excel, PowerPoint, Outlook)
Self-driven, eager to learn and goal-oriented with strong time management skills

194

Quality Supervisor Resume Examples & Samples

Ability to work on complex tasks, and interpret technical documentation including schematics, drawings, SCDs
Demonstrate writing skills and ability to communicate effectively
Ability to effectively utilize problem solving skills and Statistical Process Control
Have, or develop, knowledge of all internal manufacturing processes and product requirements
Must develop and maintain good team member and interdepartmental relations
Must have people motivation skills

195

Quality Supervisor Resume Examples & Samples

Manage, train, evaluate performance, and assign duties of direct reports (Quality Inspectors and/or Quality Auditors) to ensure productivity, efficiency, and effectiveness
Implement quality control plans for new products
Introduce and manage the quality assurance processes of current products
Lead team responsible for analyzing defect data and implement improvement initiatives to ensure continuous product quality while reducing costs
Supervise activities associated with development and implementation of
Bachelor's degree in engineering, business or related field plus 3 years’ experience; or 8 years’ experience as a Quality Auditor, Quality Inspector, or in a related manufacturing role
Experience in or knowledge of quality systems
Demonstrated successful ability to collaborate on cross-functional teams
Demonstrated successful ability to prioritize and multi-task various and conflicting responsibilities
Master’s degree in Business or related field
Exposure to Six Sigma and other continuous improvement tools
Lean Process experience (Green or Orange Belt, Kaizen, Value Stream Mapping)
Experience with Advanced Product Quality Planning (APQP) processes and/or Statistical Process Control (SPC)
Quality Auditor certification (ASQ CQA), Quality Engineer certification (ASQ CQE), or Manager of Quality/Organizational Excellence certification (ASQ CQMOE)

196

Quality Supervisor Resume Examples & Samples

Leads / Oversees activities of Quality Engineers and Technicians
Provides guidance on 8D’s / White Boards completion
Coaches / Brings On-board New Quality Engineers
Prepares Value Stream for Customers visits and Prepares Executive Reports upon completion
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Contributes to team effort by accomplishing set Quality Metrics by Operations Top Management
Analyzing Information
Reporting Research Results
Technical Understanding
Promoting Process Improvement
Developing Standards
Manufacturing Methods and Procedures
Supports Innovation
Operations Research

197

Quality Supervisor Resume Examples & Samples

Knowledge of relevant cGMPs and Controlled Substance Regulations
Excellent communication, organizational and writing skills
Working knowledge in MS Word, Excel and other MS Office components
Ability to coordinate, facilitate and organize resources
Ability to work under pressure with multiple tasks and deadlines
Superior customer service orientation with strong follow-up skills and attention to detail
Ability to appropriately manage highly confidential material
Must be a self-starter, be able to work independently and have the ability to multi-task under strict deadlines
Prior experience working in Quality Assurance/Regulatory Compliance
Knowledge of clinical requirements is preferred
Experience in working with a high-paced distribution facility is preferred

198

Quality Supervisor Resume Examples & Samples

Develop, implement and monitor performance against short and long-range plans to achieve quality control and objectives
Implement short and long-range plans relative to quality assurance
Identify needs, and develop the quality control department
Develop or modify quality procedures, metrics and processes to achieve quality and on time delivery goals
Provide direction to ensure compliance with all applicable customer requirements and government regulations involving product quality
Select and develop competent inspectors and auditors to ensure quality goals are achieved
Provide reports as required and drive corrective action and preventive action for timely and effective completion
Assist as required in all qualify assurance functions as necessary
Assure effective communication and reporting to customers
Assure compliance with control phase of quality systems and initiatives such as internal auditing, statistical process control and testing
Support the development and utilization of quality feedback tools to maintain and implement "lessons learned"
Support the achievement of Business Operating System Quality Goals and Objectives, as identified by the Quality Leadership
Minimum of 3 years Quality Engineering experience working with quality systems
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All accepted applications must be U.S. Persons as defined by ITAR (U.S. citizen, Green Card Holder,U.S. Permanent Resident, Political Asylee, or Refugee)
Must live within 50 miles of Los Angeles, CA
Experience with hydraulics and electro-mechanical application
ASQ CQE, CQM, CQA
Six Sigma Green Belt/ Black belt
Working knowledge of Practical Inspection techniques
Knowledge of FAA Standards and Reporting is a plus
Experience with AS9100, AS9102
Experience with Material Review Board and Corrective Action Board functions
Experience working with continuous improvement and problem solving tools including root cause corrective action, failure analysis, 8D charts and process flow diagrams

199

Quality Supervisor Resume Examples & Samples

Assigns employees to maximize quality control objectives
Prepares Statistical Process Control Charts
Performs ESD and ISO audits
Ensures procedures are followed and may develop procedures for the quality assurance inspection operation
Frequently interacts with outside customers, vendors and functional peer groups at various management levels and serves as a liaison between customer and the division regarding quality issues
Directs daily department activities

200

Quality Supervisor Resume Examples & Samples

Bachelor’s degree in engineering, statistics or related field and previous manufacturing experience required
3+ years of minimum experience in Quality in a manufacturing environment
Previous Quality experience in ISO/TS-16949 environment highly preferred
Competent in use of core quality tools including; MSA, PPAP, APQP, FMEA, Control plans
Certified as Internal TS Auditor is a plus
CQE or CQA certificates preferred
Strong working knowledge of Excel and Access required. Able to use and develop Access databases preferred

201

Quality Supervisor Resume Examples & Samples

The Quality Supervisor reports to the Quality Manager and is responsible for the maintenance and continuous improvement of the facility’s quality management systems and performs other quality assurance tasks as necessary to meet the applicable federal, state, and local regulatory requirements
The position directs quality assurance personnel while maintaining a close rapport with production and the Quality staff to identify and ultimately prevent problems affecting quality
The QA Supervisor will work with other members of the QA team to investigate product nonconformance’s, customer complaints, operational issues, conduct root cause analysis and implement corrective actions with verification follow-up
Position is also responsible for the development, training and coordination of schedules for the QA technicians
Plans and supports all activities related to BRC certification
Works closely with all staff to ensure all aspects of the quality management system are understood, implemented and maintained. Position is responsible for management of the facility’s document control program and plays a key supporting role in both the internal and external audit programs
Bachelor's degree in Food Science, Micro Biology, Chemistry or Biology required
Two years' supervisory experience in a Quality department is a plus
Two years' experience in a food or beverage manufacturing environment with previous quality systems experience preferred
Strong committment to quality and process improvement
Proficient with Microsoft Office Suite
Knowledge of ERP systems a plus (SAP, MAPICS etc)

202

Quality Supervisor Resume Examples & Samples

Oversees the testing and release of incoming raw materials and finished goods, and that it occurs in a timely manner
Insures that proper coverage exists as required by Lyndhurst Operations. This includes scheduling of overtime
Communicates quality problems and concerning quality trends to Production and Planning at the daily Operations meeting. Investigates, as directed by Management, issues in production
Determines, with input from QA Manager, R&D and/or Technical Service, when materials that are not within the specifications can be released for consumption or sale
Manages customer complaints – in particular the containment and swift initial response. Investigative responsibility will depend on nature of complaint
Works with Lyndhurst Operations to resolve blocked and restricted inventory related to quality
Enters and maintains inspection plans in SAP
Manages lab spending according to budget
Manages the calibration and preventive maintenance programs for equipment and instrumentation in the lab. Also their troubleshooting efforts as needed
Monitors and communicates lab performance KPIs
Monitors and insures training of the QC Technicians is executed correctly and that proper records of the training are maintained
Insures that procedures and processes are followed within the QC Lab, and supports the processes necessary for ISO9001 / IATF 16949 certification

203

Quality Supervisor Resume Examples & Samples

Key member of Plant Leadership Team contributing to the plant’s safety, quality, service, cost, and engagement objectives. This includes coordinating the plant management reviews
Direct supervision of quality systems and quality control salaried & hourly employees
Responsible for setting, monitoring and achieving plant quality objectives in alignment with business and divisional quality objectives
Ensure ongoing compliance to all of the site’s certifications and registrations
Host site notified body and customer audits and regulatory inspections
Coordinate and maintain the plant internal audit program
Work with suppliers to ensure that they can meet the product, process, and documentation requirements
Provide training for the plant in quality management systems and tools
Working with sourcing and customers on supplier surveys, inquiries and customer visits
Oversight of the Material Review Board to disposition non-conforming materials compliant to quality procedures with proper documentation
Oversight of incoming, in-process, and finished product testing to support manufacturing operations, new product launches and customer requirements
Work with tier/lean process to respond to deficiencies and drive continuous improvement of quality systems and quality control processes and output
Measure quality control effectiveness and efficiency
Three (3) or more years of combined experience working in a manufacturing and/or quality role
Experience working in a regulated healthcare environment
Bachelor’s degree or higher in a science or engineering discipline from an accredited university
Certification(s) or willingness to obtain one or more of the following
Lean Six Sigma Black Belt
American Society for Quality (ASQ™): Quality Engineer (CQE) and/or Manager of Quality/Organizational Excellence (CMQ/OE)
Ability to lead and influence an organization to achieve performance excellence
Ability to lead and execute regulatory/customer site inspections
Internal auditing experience
Strong communication skills (oral, written and presentation)
Microsoft Office proficient

204

Quality Supervisor Resume Examples & Samples

Bachelor’s degree in Engineering or related technical field with 3 years experience in quality assurance
Knowledge of quality techniques including statistical methods used to analyze and control process variations, capability studies, Gage R&R’s, Control Planning and PFMEA
Prior first hand experience (2 yrs. Minimum) dealing with customers on quality issues
Proficient knowledge of AQP and ISO9000 / TS 16949
Prior experience with ERP – Mfg Pro strongly preferred
Team-oriented problem solving skills using quality tools and structured methodologies
Knowledge in Six Sigma methodology (Green/Black belt preferred)
Knowledgeable in the application of Product/Process and Quality System standards of the International Certification bodies, and Customer Quality Requirements
Negotiation and conflict resolution skills

205

Quality Supervisor Resume Examples & Samples

Ensure compliance to CQMS certification requirements, accomplished by conducting and reporting monthly metrics
Maintain and publish defect reports that are recorded and reported at all levels of the organization
Quality contact for customers, contact for the day to day quality activities, including coordinating the holds due to quality and the rework needed
Develops spec sheets for data analysis and review with management
Responsible for development and information collection for inspection reports used for material review and non conformance reports
Work with Third Party Provider (3PL), Operations and other functional areas in establishing audit procedures, audit frequencies and quality teams to insure customers are receiving a Caterpillar quality product
Works to identify high scrap and rework areas and initiates investigations for establishing subsequent improvements
Bachelor's degree or 4+ years of progressively responsible experience in Supply Chain, Manufacturing, or Logistics
Previous experience in creating, reviewing, and auditing standard work instructions
Previous experience in quality inspection, statistical quality control data, and gaging specifications
Previous experience with Microsoft office suite
Working knowledge of PPAP, CQMS and CPS requirements
Working knowledge of ETQ modules (Supplier NCM, CAR, PPAP, and Deviation)

206

Quality Supervisor Resume Examples & Samples

Selects, trains, develops, retains and manages associates in group in line with Ecolab standards. May conduct laboratory analyses per specifications. Ensures that documentation is kept per Ecolab standards
For Chemical Plants, University Degree in Chemistry, Engineering, Food Science, or related field with strong Chemistry component. For Equipment Plants, University Degree in Mechanical Engineering or related technical field
Experience in ISO 9001 and in managing quality improvement projects

207

Quality Supervisor Resume Examples & Samples

Coordinate the training and performance management of team members in the performance of lab analysis and line functions
Responsible for the continual monitoring of all products during manufacture to assure conformance to established product specifications
Provide the necessary technical support to the plant in the areas of processing, packaging and ingredient evaluation
Participate in the planning, organization and implementation of special projects
Must have effective communication and leadership skills as well as developed analytical, problem solving and decision making skills
Prior supervisory or management experience
Prior quality experience in a production manufacturing environment
2 years of experience with the Microsoft Office Suite, including Word and Excel

208

Quality Supervisor Resume Examples & Samples

Manage quality systems including process documentation, internal quality audit processes, external ISO and quality system audits
Minimum 2 years of experience in quality systems management in a production environment
Ability to analyze and translate data into visual charts/graphs for reporting purposes
Supervisory experience working in a union environment

209

Quality Supervisor Resume Examples & Samples

Supervise, coordinate, facilitate, and provide leadership to employees directly or through group leaders
Outline work procedures and assign duties to meet departmental and company requirements
Provide daily leadership and direction to employees
Train, advise, and counsel employees on work processes and procedures as well as company policies
Regulate work flow to ensure maximum use of capacity and efficiency within department
Ensure project and assignments remain consistent with company practices, policies, and regulations (for example: SOX, OSHA, Management System Standards)
Interact and support all internal and external customers and set standards that promote good relations and communication
Research and troubleshoot problems and corrective actions to allow continuous improvement
Promote the concept of individual responsibility for quality work and workmanship standards
Track and monitor departmental performance objectives
Participate in periodic audits to ensure compliance to company standards
Participate in recruiting, selection, and development of all operations personnel through maintaining discipline and personnel relations, interviewing screened applicants
Provide input for hiring, terminations, transfers, salary adjustments and promotions
Adhere to the General Requirements of Team Members
Perform other assignments as required
Supervisory Requirements: Multiple exempt and/or nonexempt reports
Able to work with a high level of accuracy and attention to details
Able to handle multiple tasks, have good organizational skills and a high level of energy
Demonstrated ability to communicate with customers and project company image to attract business
Computer skills-intermediate knowledge of e-mail, Microsoft Word, Excel, Access, Internet Explorer
Professional attitude and demeanor; problem-solving and prioritization skills
Abilities listed in the General Requirements of Team Members
2222 East Pensar Drive

210

Quality Supervisor Resume Examples & Samples

Develop and conduct necessary training sessions on preventive quality action for all exempt and nonexempt employees within the division
Create, define and implement specifications for all raw materials used in the division to ensure product quality and prevent production delays
Assist the sales, customer service and production staff to achieve a high level of customer satisfaction related to quality problems through immediate, objective, and thorough processing of customer complaints and defective product claims
Maintain, update and inform all concerned managers of statistical quality improvements
Assist sales on troubleshooting calls to customers
Perform other special projects as assigned. ISO 9000 requirements, customers’ needs, and manufacturing capabilities to ensure a quality product and customer satisfaction. Develop, write and implement procedures and maintain the division’s manual with documentation for ISO 9000
Authorize rejection or reruns of all products that do not conform to requirements and take corrective action in all areas within the division to maximize quality and minimize cost
Provide leadership and direction through meetings and planning sessions as needed with appropriate supervisors and managers to discuss quality related information and develops corrective actions
Direct responsibility for all quality issues and successful maintenance of ISO 9000 certification, incoming raw materials, and spoilage
Perform related projects and duties as assigned
5 years technical experience including management/supervisory responsibilities
High school degree plus 2 years vocational/technical college or equivalent work experience, B.A. or B.S. preferred
Demonstrated oral and written communication skills
Label product industry understanding
Analytical skills (including statistical analysis)
C. skills
Ability to design and present training programs
Ability to effectively manage and develop employees
Planning/organizational skills
Ability to interface with various departments
Knowlege of SPC tools, such as pareto analysis, gathering data, analyzing data, and graphing data

211

Plant Quality Supervisor Resume Examples & Samples

Leads and develops plant QA staff of 2 to manage daily activities and deliver plant and Division quality goals
Provides technical leadership and support on critical quality initiatives and product issues
Develops and prioritizes plant quality improvement efforts and aligns with Division initiatives to deliver maximum business results
Ensures monthly reports are delivered in a timely manner and action plans are developed on non-complaint metrics; and communicate to Corporate Quality and the plant
Ensure plant process capability of all Regulatory and Consumer perceptible product characteristics meets or exceeds accepted levels
Manage consumer complaints data, with action plans to address gaps
Lead internal assessments and audits as required
Issue Quality Notifications and administer product holds/releases
Communicate status of quality through regular attendance at daily production meeting -- address urgent issues raised there and/or initiate longer term improvement plans to resolve quality issues
Manage lab equipment needs; calibration program, maintenance and training
Communicate directly with vendors on quality issues; issue corrective action requests and drive compliance to stated responses and timetables
Be a Leader in the WCO initiative in the plant. Apply continuous improvement methods to enhance manufacturing quality, reliability, or cost-effectiveness

212

Quality Supervisor Resume Examples & Samples

Key member of the Plant Leadership Team contributing to the plant’s safety, quality, service, cost, and engagement objectives
Direct supervision of quality systems and quality control salaried employees
Responsible for setting, monitoring and achieving plant quality objects in alignment with business and divisional quality objectives
Ensure ongoing compliance of all plant’s certifications and registrations
Oversee and coordinate creation and release of raw material and product specifications, and when necessary, new test methods
Lead resolution of customer quality concerns, provide Voice of the Customer to all operations and translate Customers’ feedback into innovative solutions, thus maintaining and improving Customer relationships
Oversight of the Material Review Board to disposition non-conforming materials complaint to quality procedure with proper documentation
Oversight of incoming, in-process, and finished product testing to supporting manufacturing operations, new product launches and customer requirements
Bachelor's degree or higher in an engineering or science discipline from an accredited university
Minimum of five (5) years of experience working in a manufacturing environment
Minimum of two (2) years of experience working in a quality role
Bachelor’s degree or higher in Mechanical Engineering, Chemical Engineering, Materials Science or related discipline from an accredited university
Minimum of two (2) years of ISO experience
Experience with statistical tools such as: data analysis, basic statistics, Gage Repeatability and Reproducibility (R&R), Failure odes and Effects Analysis, Statistical Process Control and Capability
Experience leading a cross functional team

213

Quality Supervisor Resume Examples & Samples

Setting, in concurrence with the department manager, the daily quality goals and ensures that these goals are achieved for the assigned areas
Direct the quality teams in evaluating quality of products to meet the customer’s quality and on-time delivery requirements
Supervise work teams and individuals in the areas of personnel actions in compliance with company policies
Establish and oversee the performance of appropriate physical and/or chemical tests, inspection and calibration procedures
Assist in the preparation of written instructions and technical directives for test and inspection activities
Participate in the development and execution of quality-related procedures and documentation based on Company, Government and/or chemical tests and inspection and calibration procedures
Verify discrepancies and investigate its root causes
Develop and implement quality control methods for all manufactured products. Conduct investigation to establish inspection and calibration procedures and performance of these tasks
Review Engineering packages to ensure appropriate inspection methodology
Investigate customer returned materials or complaints to determine cause: prepare analysis of problem and recommend corrective action
Assure that inspection and calibration activities are conducted in the proper manner and insure the accuracy of inspection and calibration reports
Schedule/ approve overtime, vacations and other personnel administrative requests
Occasionally attend daily Production Review Meeting
Completes timekeeping requirements for assigned hourly employees
Bachelor’s Degree from an accredited Institution
Minimum 3 years’ experience in the Aerospace industry in Manufacturing or in Quality
Certificate from Quality Institution preferred, such as CQE, CQA
Experience in the Fastener industry
Experience with Nadcap requirements

214

Quality Supervisor Resume Examples & Samples

Establish and oversee the performance of appropriate Inspection and Quality activities
Assist in the preparation of written instructions and technical directives for Inspection and Quality activities
Participate in the development and execution of quality-related procedures and documentation based on Company, Government and Customer procedures
Develop and implement quality control methods. Conduct investigation to establish inspection and Quality procedures and performance of these tasks
Assure that inspection activities are conducted in the proper manner and insure the accuracy of inspection reports
Minimum 3 years of Quality experience in Manufacturing
Quality experience in the aerospace industry strongly preferred
ASQ Certification such as CMQ-OE, CQE, CQA
Experience supervising a team of Quality Inspectors or other Quality personnel

215

Quality Supervisor Resume Examples & Samples

Ensures that process conditions are monitored and controlled for product consistency and according to the specified conditions
Ensures that products and process changes are made only according to the sequence of activities specified in the MSA/CSA process
Ensures that a sound quality management system is implemented and maintained
Ensures that all testing is carried out in accordance with PolyOne Lab Performance Policy and that all product grading is accomplished in a timely and accurate manner
Represents the plant and PolyOne in all aspects of professional dealings with customers, the technology community and the commercial group
Coordinates investigation and corrective action on all plant-related customer complaints
Assesses training needs and provides training to production employees
Provides technical support to plant personnel regarding OSHA regulations, state environmental regulations, and federal DOT regulations
Follows up on corrective actions base on HSE audits
Obtains and maintains applicable regulatory permits
Reviews/prepares all applicable regulatory reports and maintains supporting documentation
Responsible for Industrial Hygiene Monitoring Program for plant
Participates in the development of and conducts in-house EH&S audits. Maintains documentation
Responsible for Fire Protection Management for plant

216

Quality Supervisor Resume Examples & Samples

Promote and actively pursue Safety First mentality and provide feedback on process and safety improvements
Perform quality control testing by weighing and analyzing ash for carbon content, particle fineness, and air entraining qualities
Assisting load out personnel as needed
Ensure attention to detail, accurate data entry and customer service
Develop an understanding of utility operations and its effects on fly ash quality
Intermediate computer experience is required (Outlook, Microsoft Word and Microsoft Excel)
Ability to troubleshoot fly ash quality problems and understand long term quality trends
Mechanical understanding of large industrial equipment
Proven attention to detail
Physical job requirements include working outdoors with exposure to heat and cold, constant standing and walking, climbing, working from heights as well as lifting up to 25 pounds

217

Quality Supervisor Resume Examples & Samples

Assist with the development of new processes, products, and/or services provided to insure appropriate quality and/or in-process controls are implemented
Work with teams to solve customer/supplier/product issues
Investigate issues and customer complaints to obtain root cause and correction action
Establish or adjust related work procedures to meet business needs
Provide technical and process direction to quality assurance staff
Provide leadership, mentoring and supervision for quality assurance staff
Establish samples plans and inspection procedures
Evaluate employees through performance reviews, on-going coaching and feedback
Analyze and resolve, or assists workers in solving work problems
Oversee the efficient implementation of quality standards, programs and processes to improve operational efficiencies and reduce/eliminate waste and nonconformance
Train employees in appropriate work instruction processes and ensure training effectiveness in application of job skills
Review, approve and maintain time and attendance records
Monitor QA inspection results and nonconformance performance and implement changes to improve operating efficiency
Develop and implement QA process improvements
Collect, trend and analyze internal performance metrics
Train staff in quality concepts, tools, and processes, specifically the Customer Care Center (CCC Tool)
Participate in and drive project and improvement efforts
Assist in internal audits, as assigned
Administer the Continual Improvement Process (CIP) program
Complete special projects, as assigned
Minimum 3-5 year general business experience; quality, supply chain or logistics preferred
Minimum 1 year of experience in the support with Quality Management Systems; ISO:9001 and/or TL 9000 certification preferred
Bachelor’s Degree or Associate Degree with 1 year of experience supporting a mature QMS or equivalent experience
Ability to identify problems, and initiate corrective actions and preventive actions
Perceptual and analytical problem solving
Ability to set priorities and manage time effectively
Ability to use Quality Tools such as survey, gap analysis, pareto analysis, fish-bone diagrams, 5-Why and process mapping for fact-based decision making
Excellent verbal/communication skills
Personally committed to WWT’s core values (displayed at http://www2.wwt.com/career/careers)
Independent, professional, and self-motivated
Able to work with and lead others
Proficient in Visio, Microsoft Word, Excel and Power Point
Minimal potential to travel

218

Quality Supervisor Resume Examples & Samples

Operation of ISO9001 and CQMS
4-year degree in an engineering or manufacturing-related discipline (or equivalent)
Minimum of 3 years of relevant work experience also supervisor experience
Through knowledge of relevant quality concepts, certifications, processes and tools

219

Quality Supervisor Resume Examples & Samples

Support QM Pillar functions
Support and/or lead Quality functions and process improvement projects as directed by the Quality Manager and Compliance Manager
Prior experience in Quality Control desired

220

Quality Supervisor Resume Examples & Samples

Bachelor’s Degree in Chemichal, Industrial Engineering or related
5+ years of quality experience handling either adhesives, silicone or films preferred
People-leading skills is a must
Demonstrated understanding and skills in project and program management, including 3 rd parties
Lean manufacturing, Six Sigma, ISO or related experience preferred
Strong math and analytical skills. Strong organization and attention to detail. Strong scientific and engineering knowledge
Strong written and oral communication skills with ability to be an advisor to clients and build strong and sustainable relationships
Skilled in team building and experience in effectively working with cross functional teams
Willing to travel

221

Quality Supervisor Resume Examples & Samples

Coordinates activities within the organization in support of ISO 9000 requirements
Conducts internal audits & process audits
Coordinates the corrective action system, driving internal and external issue resolution
Coordinates the customer satisfaction program; SCARS analysis and corrective actions
Serves as customer liaison for the quality function
Prepares analysis of and reports on audit results
Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas
Ability to read, analyze, and interpret the most complex documents
Ability to respond effectively to the most sensitive inquiries or complaints
Ability to write speeches and articles using original or innovative techniques or style
Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors
Ability to define problems collects data, establish facts and draw valid conclusions
Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

222

Quality Supervisor Resume Examples & Samples

Relevant experience as a Supervisor in a manufacturing environment
Experience in a manufacturing machine shop environment preferred
Direct hands on experience working in a quality / inspection function
Results oriented, with sound judgment
Excellent demonstrated verbal and written communication skills
Excellent demonstrated analytical, critical thinking, and strategic skills
Superior interpersonal skills
Ability to perform multi-faceted projects in rapidly changing environment
Resourceful and well organized
Hands on familiarity of inspection tools and gauging (calipers, micrometers, ring and plug gauges, bore micrometers, height gauges, etc.)
Must have strong knowledge of GD&T and understanding drawing requirements
Experience running a CMM a plus
Must have an understanding of how an ERP system functions
Must have strong computer skills and knowledge of Microsoft Office

223

Quality Supervisor Resume Examples & Samples

Oversee QC inspection/auditing across all Operations departments at the Oconee site. Includes “Finished Goods” auditors, Roving Auditors and Incoming Auditors
Work with Quality Engineers to develop and implement test plans for receiving inspection and see that they are adhered to
Establish and maintain skip-lot criteria and status of all suppliers and parts
Assist with supplier audits as needed
Maintain contact with suppliers on performance and quality issues to successfully close Supplier PDCAs
Operate the department within variable expense budgets
Work to minimize operating expenses
Work with Design Engineering on new product activities
Review and assist with first article approvals for all upgrades and modification to existing tooling and parts
Support Internal First Articles and Customer First Articles for new products and significant changes to existing products

224

Quality Supervisor Resume Examples & Samples

Will participate in evaluation of complaints for adverse event reporting on a global basis and is responsible for submitting necessary reports for North America according to policies and procedures
Will develop and maintain company Standard Operating Procedures (SOPs) intended to assure compliance with applicable global regulatory requirements and standards
Will assist or lead in identification, creation, implementation, and maintenance of training for QMS policies and procedures
Will prepare and deliver presentations to management team
Will direct supervision of professional and quality support staff including the review, evaluation, and development of reporting associates
Working knowledge and experience with Quality Regulatory
Able to orchestrate multiple activities at once under limited direction
Experience in process mapping
Strong knowledge of FDA and ISO regulations preferred
Ability to communicate effectively both verbally and in writing on a global basis
Working knowledge of manufacturing protocols, statistical tools and methodology, and continuous improvement techniques
Demonstrated strong problem solving skills
Proven project leadership and project management skills
Proficiency in technical writing
Knowledge and use of relevant PC software applications and skills to use them effectively

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