Selling Supervisor Resume Samples
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Selling Supervisor Resume Samples
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KU
K Upton
Kale
Upton
2428 Zulauf Walk
Chicago
IL
+1 (555) 582 1432
2428 Zulauf Walk
Chicago
IL
Phone
p
+1 (555) 582 1432
Experience
Experience
Boston, MA
Selling Supervisor
Boston, MA
Wyman, Weissnat and Adams
Boston, MA
Selling Supervisor
- Achieve assigned sales and productivity goals; work with managers to enhance and develop business
- Contribute in management store meetings, offering suggestions for associate development, sales opportunities, and organizational improvements
- Perform projects and assignments as directed by the Assistant or Store Manager
- Abide by all company policies and procedures; proactively work with management to continually understand and embrace our operational foundation
- Meet and exceed client data capture goals; updating and maintaining client profile records as communicated by management, to manage the future use of data
- Assist management with store opening and closing procedures
- Effectively perform operations functions: opens and closes the store, register, and back office management procedures
Los Angeles, CA
Lord & Taylor Selling Supervisor
Los Angeles, CA
Schuster-Bailey
Los Angeles, CA
Lord & Taylor Selling Supervisor
- Actively seeks input from customers and communicates findings to management to increase sales
- Achieves individual metrics in sales, credit acquisition, and capture email
- Acts as a role model by modeling selling behaviors
- Build clientele by regularly calling customers to set appointments to come in and view new arrivals, promotions and events
- Maintains focus on driving individual SPH and achieving departmental sales goals
- Builds the sale by suggesting additional merchandise and up-selling
- Is the product knowledge expert for their assigned department and trains staff on product knowledge
present
Los Angeles, CA
The North Face Selling Supervisor
Los Angeles, CA
Schulist and Sons
present
Los Angeles, CA
The North Face Selling Supervisor
present
- Be proactive in Loss Prevention and work with store management to address Loss Prevention concerns
- Work with store management to train staff on selling procedures (SUMMIT) to help achieve sales goals
- Supervise the client development program and develop a high level of product knowledge
- Open and close the store in the absence of the Store or Assistant Store Manager
- Perform these and other tasks as assigned
- Achieve store sales goals and assist sales associates in achieving their sales goals
- Responsible for maximizing sales through assisting customers in the selection and purchase of merchandise while following all company policies and procedures
Education
Education
Bachelor’s Degree
Bachelor’s Degree
Central Michigan University
Bachelor’s Degree
Skills
Skills
- Ability to demonstrate and create an excellent customer experience
- Ability to effectively organize and follow-through on work
- Ability to motivate and influence others through actions and examples
- Ability to be mobile on the sales floor for extended periods of time
- Possesses strong verbal and written communication
- Knowledge of Barneys New York merchandise
- Strong leadership skills
- Able to adapt to frequent change and a high pressure environment
- Ability to work flexible hours, including evenings and weekends
- Excellent communication skills
1 Selling Supervisor resume templates
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1
Selling Supervisor Resume Examples & Samples
- Serve customers accordingly with Gucci selling ceremony
- Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
- Guarantee cross and up-selling for all product categories
- Discuss with clients and give advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
- Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
- Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
- Ensure the achievement of individual and Store goals, enhancing and developing the business
- Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
- Contribute to manage the visual display of the products in accordance with Gucci visual standards
- Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
- Ensure the products replenishment and physical inventory of merchandise
2
Selling Supervisor Resume Examples & Samples
- Achieve assigned sales and productivity goals; work with managers to enhance and develop business
- Serviced as a key holder and perform associated daily tasks including merchandise shipping and receiving, cash draw balancing and bank depositing, and boutique opening and closing
- Ensure delivery of the highest standards of client service at all times
- Be “floor-ready” when working to best represent the House of Chanel
- Provide clients with prompt, professional, warm, and courteous service
- Assist boutique management with all client service functions as needed
- Process all paperwork in a timely and accurate manner
- Maintain consistent follow-up with clients regarding the status of their repairs
- Possess a thorough knowledge of all systems as they relate to customer service (POS and watch & fine jewelry intranet)
- Answer client questions relating to product and billing on a daily basis. Tools include product books, watch & fine jewelry intranet, and managers
3
Selling Supervisor Resume Examples & Samples
- Provide exceptional customer service in the store to meet world class customer service standard
- Serve as a role model for sales associates in sales generation and customer service by making the client experience the priority and consistently achieving monthly sales targets
- Reinforce client service principles by coaching staff on successes and challenges
- Utilizes training resources to educate team on collection product knowledge, improve selling skills and achieve business goals
- Contribute in management store meetings, offering suggestions for associate development, sales opportunities, and organizational improvements
- Effectively perform operations functions: opens and closes the store, register, and back office management procedures
- Maintains visual standards, including merchandise presentation, signage, lighting, and general maintenance
- Perform projects and assignments as directed by the Assistant or Store Manager
- Comply with all company policies and procedures
- Maintain an environment where all associates are treated fairly and with dignity and respect
- 2-3 years previous retail sales experience or management experience in a customer service related field
- 2-3 years experience in luxury related industry preferred
- Effective communication and leadership skills
- Ability to motivate and influence others through actions and examples
4
Selling Supervisor Resume Examples & Samples
- 2+ years of supervisory experience in a luxury retail setting
- Ability to effectively organize and follow-through on work
- Knowledge of Barneys merchandise
- Flexibility in schedule for evening and weekend hours
5
Cosmetic Selling Supervisor Resume Examples & Samples
- Outstanding selling behaviors, listening and responding to customer needs to deliver service with sharp awareness of current and traditional cosmetic trends
- Coach associates to develop repeat business to grow personal sales and utilizing B-connected to maintain client files
- Coach and develop associates on selling/loyalty techniques and cosmetic artistry to achieve goals
- Partner with Regional Merchandise Manager, Central Merchants and Planners and Cosmetic Vendors on merchandise needs and opportunities
- Lead the setup and execution of cosmetic events
- Role model exceptional selling behaviors including conversion of shoppers into customers, an expert on merchandise features, building the sale by driving IPT and offering the Bloomingdale’s Loyalist Card as a benefit
- Partners with Management team to administer performance appraisal and developmental conversations with associates as needed
- Flexible & dependable with work schedules including nights, weekends and holidays
- Prior lead/supervisory experience within a retail store or cosmetics line strongly preferred
- Excellent communication skills with customers, peers and management
- Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude with a leadership presence
- Ability to motivate and provide feedback to sales team
6
The North Face Selling Supervisor Resume Examples & Samples
- Assist in maintaining the store merchandise standards and restocking merchandise
- Open and close the store in the absence of the Store or Assistant Store Manager
- Perform these and other tasks as assigned
7
Evenings & Weekends Selling Supervisor Resume Examples & Samples
- Serves as the role model; ensures associates are connecting promptly and genuinely with every customer. Role models Service behaviors and greets customers through the store. Personal greets repeate customers by name; acknowledges our appreciation for their business
- Monitors and re-enforces key associate service behaviors defined as greet, assist, handing out of business cards, and talking about the benefits of the Loyallist program
- Redirects service behaviors where appropriate. Communicates consistently with management about selling behavior- shares observations of both positive and developmental
- Inserts him/herself into selling interactions to elevate the customer experience and maximize the sale and defuses potential customer issues
- Anticipates potential customer issues and always acts with a sense of urgency to resolve them
- Facilitates a selling environment by pairing a Sales Professional to assist an unattended customer
- Creates a positive work environment, recognizes and celebrates positive performance
- Monitors presentation standards throughout the store and directs associates according to maintain a neat clean and organized selling floor
- Identifies issues in fitting rooms (cleanliness, lack of attention to customers) or related to merchandise recovery and partners with the Sales and/or Merchandise Manager to address/resolve
- Excellent communication skills, both in person and over the phone, with customers, peers and management
- Comfortable with register systems and other technology as needed
- Ability to motivate and provide feedback to Sales Team
- 4 year College Degree, preferred
8
Agent Provocateur Selling Supervisor Resume Examples & Samples
- Outstanding selling behaviors, listening and responding to customer needs to deliver service with sharp awareness of current fashion trends
- Building and cultivating relationships with customers through personal interaction
- Develop repeat business to grow personal sales, utilizing B-connected to maintain client files
- Coaches and develops associates on selling/loyalty techniques and merchandising skills to achieve goals
- Liaison between the Regional Merchandise Manager, Central Merchants and Planners on merchandise needs and opportunities
- Set example of selling behaviors including conversion of shoppers into customers, serving as an expert on merchandise features, building the sale and offering the Bloomingdale’s credit card as a benefit
- Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
- Prior lead/supervisory experience within a retail store strongly preferred
- Ability to use register systems and other technology as needed
- Ability to work collaboratively across functional areas to achieve results
9
Selling Supervisor Resume Examples & Samples
- Understands and models the customer service experience behaviors ensuring all customers are engaged
- Coaches and trains sales associates on service experience behaviors
- Models behaviors by greeting and developing report with customers, providing product information including features, benefits and additional product suggestions
- Holds team members accountable for their selling goals and selling behaviors
- Follows direction to ensure key items and portions are excited and positioned in store to ensure the best financial gain
- Maintains a neat, clean and organized selling floor and stock room
- Maintains displays and visual presentation
- Ability to demonstrate and create an excellent customer experience
- Demonstrate a since of urgency and ability to multitask
- Communicate effectively with staff and management
- Ability to communicate positive and negative feedback and coach staff
- Create a positive working environment, including motivating staff
- Be proactive in performing tasks while maintaining high level of customer service
10
Selling Supervisor Resume Examples & Samples
- Opening and closing of the store
- Ensure sales team areas of responsibilities are maintained and organized
- Oversee and support day-to-day operations of store
- Work to balance strengths in sales, operations, merchandising and personnel management
- Maintain great interpersonal skills to ensure clear, effective communication with all clients and staff
- Partner with management to ensure that Customer complaints and feedback are handled appropriately and in a timely manner
- Support, follow, implement and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary
- Enforce all sustainability policies that are implemented by the company both locally and globally
- Maintain the accuracy of the Customer database, ensure that your team is entering all client data in a timely and accurate manner
11
Selling Supervisor Resume Examples & Samples
- Provide world class service to luxury client base
- Meet and exceed sales goals thru client outreach; developing new clients and informing all clients of new collection deliveries, trunk shows, and boutique events
- Meet and exceed pre-sale goals and consignment Business Goals
- Meet and exceed client data capture goals; updating and maintaining client profile records as communicated by management, to manage the future use of data
- Assist the boutique to meet and exceed Key Performance Indicators including but not limited to UPT, ADT, Conversion, Email Capture, and Address Capture
- Contributes to team effort by accomplishing goals set forth by store management and corporate partners
- Assist management with store opening and closing procedures
- Maintain visual standards, including merchandise presentation, signage, lighting, and general maintenance
- Perform operational functions as communicated by management to ensure store meets brand guidelines
- Ability to deliver exceptional world class service to all clientele
- Ability to consistently deliver sales goals
- Builds and maintains a loyal client following
- Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
- Possesses strong verbal and written communication
- Maintains a polished and well-groomed appearance at all times
- Luxury retail sales experience preferred
12
Selling Supervisor Resume Examples & Samples
- Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales
- Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities
- Maintain security standards within the store to ensure safety of customers, colleagues and merchandise
- Contribute to the daily operations of the store by maintaining a neat and organized understock and stock room
- First point of contact should a difficult client issue arise
- Support individual category business, share and provide relevant feedback to drive performance (low and medium)
13
Selling Supervisor Resume Examples & Samples
- A minimum of three years’ experience in a similar role
- Experience of reaching and exceeding individual sales targets
- Able to adapt to frequent change and a high pressure environment
- Motivated by being a team player with a common goal
14
Selling Supervisor, Men S-calvin Klein Resume Examples & Samples
- 2-5 years luxury retail sales and manager experience
- Established client base
- Must be proficient in Word, Excel and PowerPoint
- Fashion, Art and design interests
- Regular attendance and punctuality
- Ability to professionally interact with management, coworkers and clients
- Strong organizational skills. Multi-tasking and prioritizing capabilities
- Flexibility with schedule and working hours
- Ability to stand on your feet for the duration of your shift
- Ability to lift, move and hang merchandise and other items
- Ability to open and close a door
15
Selling Supervisor Ralph Lauren Harriman Luxury Outlet Resume Examples & Samples
- Takes a proactive approach to self development and actively gives/receives feedback through one-on-ones and coaching
- Supports and promotes new business initiatives to create a positive reception from sales team
- Demonstrates professional etiquette through integrity, honesty and respect for others
16
Selling Supervisor Resume Examples & Samples
- Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales
- Capture meaningful customer data according to the company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities
- Follow company grooming, accordingly with Gucci standards and policies
17
The North Face Selling Supervisor Resume Examples & Samples
- Top priority is providing customers shopping at The North Face with an exceptional customer brand service
- Actively use the SUMMIT Selling Skills to meet sales objective
- Increase sales through the Clientele Development Program
- Contribute to the team's working environment by adhering to the company's policies and procedures
- Reports to the management team and regularly communicate with other store's staff and central staff
- Lift and move product and restock merchandise as necessary. Maintain merchandise presentation and housekeeping standards
- Communicate any potential health, safety, or material loss situations to store management
- Is frequently required to stand. May be required to crouch, kneel, lift and/or move up to 50 lbs., and climb ladders as needed
- Complete all non-selling tasks as required
- Must consistently provide the highest standard of customer service while keeping focused on team objectives and excel in individual sales
- Must be able to converse with customers on a variety of outdoor activities
- Accuracy in communication and if assigned to handle register transactions, and when completing inventory tasks
18
The North Face Selling Supervisor Brookfield Square Mall Resume Examples & Samples
- Responsible for maximizing sales through assisting customers in the selection and purchase of merchandise while following all company policies and procedures
- Work with store management to train staff on selling procedures (SUMMIT) to help achieve sales goals
- Ability to train and delegate effectively
19
Lord & Taylor Selling Supervisor Resume Examples & Samples
- Identifies customer needs through probing and listening and selects merchandise that meets client needs
- Builds the sale by suggesting additional merchandise and up-selling
- Actively seeks input from customers and communicates findings to management to increase sales
- Acts as a role model by modeling selling behaviors
- Maintains focus on driving individual SPH and achieving departmental sales goals
- Achieves individual metrics in sales, credit acquisition, and capture email
- Build clientele by regularly calling customers to set appointments to come in and view new arrivals, promotions and events
- Is the product knowledge expert for their assigned department and trains staff on product knowledge
- Champions event execution
- Participates in the ongoing maintenance of the selling floor, fitting rooms and customer areas and recovering the floor as needed
20
The North Face Selling Supervisor Buckhead Resume Examples & Samples
- Supervise the client development program and develop a high level of product knowledge
- Be proactive in Loss Prevention and work with store management to address Loss Prevention concerns
- Excellent organizational skills Attention to detail
21
Selling Supervisor, Gucci Bal Harbour Resume Examples & Samples
- Consistently achieve or exceed monthly and quarterly individual and store sales goals, enhancing and developing the business
- Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent exceptional experience and contribute to a positive working environment
- Adhere to Gucci Image standards and guidelines
22
Selling Supervisor, Gucci Resume Examples & Samples
- Attract new clients by acting as a Brand Ambassador through networking within the community
- Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break
- Support the daily operations of the store when management isn’t present
23
The North Face Selling Supervisor Resume Examples & Samples
- Achieve store sales goals and assist sales associates in achieving their sales goals. Supervise the client development program and develop a high level of product knowledge
- Ability to train and delegate effectively Special Requirements
- Able to stand/walk for extended period of time
- Able to lift and move boxes and product within a restricted space Able to safely lift boxes up to 50 lbs
