Solutions Analyst Resume Samples

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J Davis

Jazmyn

Davis

5586 Osinski Knoll

Phoenix

+1 (555) 256 4959

5586 Osinski Knoll

Phoenix

Phone

p +1 (555) 256 4959

Experience Experience

Philadelphia, PA

Solutions Analyst

Philadelphia, PA

Mann-Howell

Philadelphia, PA

Solutions Analyst

Create solutions that will include components of systems development, process improvement, organizational change, strategic planning, or policy development
Provide project management assistance regarding new client implementation
Create MIS reports to provide management views of financial reporting
Recommends workflow and application changes for improved quality, safety or efficiency and works through the necessary governance structure for approvals
Asset Management Tools, including Model Management, Portfolio and Trade Order Management
Provide QA assistance for development regarding website enhancements, new functionality, etc
Work independently with users to define concepts under direction of Project Managers and Product Managers

Boston, MA

IT Solutions Analyst

Boston, MA

Predovic Group

Boston, MA

IT Solutions Analyst

Develop and maintain project plans including a work plan with all project activity
Maintain and manage key relationships with internal customers, external third party solution providers, and functional teams across the business
Research and recommend new tools and technologies to improve project performance and quality
Uses software development knowledge of languages such as MS Dotnet, java and ASP to create scripts and front end applications
Providing in-depth technical consultation to clients and IT management
Assisting in the development of IT budgets (expense and capital) and estimates
Working collaboratively with management to identify and prioritize projects

present

Boston, MA

Client Solutions Analyst

Boston, MA

Kassulke-Hyatt

present

Boston, MA

Client Solutions Analyst

present

Assist in the designing, creating, implementing and reviewing of innovative and thoughtful investment solutions for clients and prospects
Primary focus is on outsourced chief investment officer (OCIO) solutions
Additional areas of focus are other Client Solutions capabilities, including Global Tactical Asset Allocation Solutions, Pension Risk Management, Multi-Manager Solutions, Global Risk Solutions, and Structured Solutions
Perform quantitative analyses and modelling exercises regarding various investment strategies
Present analyses and conclusions to senior internal audiences
Perform research to support the publication of articles, white papers and opinion pieces
Coordinate with teams across Global Investment Solutions, UBS Global AM and UBS group

Education Education

Bachelor’s Degree in Business

Carnegie Mellon University

Bachelor’s Degree in Business

Skills Skills

Strong knowledge of SQL and be proficient in quantitative/qualitative data analysis
Excellent written & verbal communication skills. Self motivated /strong trouble shooting skills
Ability to plan and work on multiple major, often highly visible assignments concurrently
Tech savvy professional with a strong willingness to learn new tools and stay on top of Business Intelligence industry trends
Basic understanding of relational databases and basic SQL
Strong organizational skills and attention to detail
Excellent interpersonal skills and attention to detail
Strong knowledge of statistics
Good communications including the ability to compile and present management level presentations
Robust knowledge of SQL and statistics; knowledge of SAS also helpful

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Digital Solutions Analyst Resume Examples & Samples

Consult with Business Program Managers, Digital Product Owners and Digital Customer Experience Team during project conceptualization to fully understand their objectives and recommend solutions that can be utilized at the regional and global level
Define, develop, and implement a front-end design strategy that will deliver the desired customer experience
Provide IT-independent Solutions with Content Management in the forefront that cross-functional business partners can optimize for speed-to-market
Conduct an assessment during project definition to determine a delivery strategy and logical roadmap for implementation that meets the objectives and provides a sequenced prioritization recommendation
Review and approve high level technical design documentation
Investigate emerging technologies and vendor solutions that can contribute to the evolution of the digital platform. Take part in leadership forums that define best ways to integrate new technologies into the platform design (ex: responsive framework, JS libraries, DM model, prototyping)
Responsible for defining digital strategies across disciplines such as: site performance and availability, Web accessibility compliance, browser/OS/Device support strategy, and offer management solutions
Demonstrated ability to manage multiple projects from conceptualization to completion
Background in the strategy, user experience, information architecture and/or financial services fields are a plus
Ability to create detail design documentation and process flow diagram

Developer Solutions Analyst Resume Examples & Samples

Work with Product management to bring new features and products to market
Analyze product results and work with mobile developers to ensure product success
Manage product integration points with technology partners
Participate in collaborative discussions to design innovative new product solutions
Provide feedback to Product Management for new solutions and enhancements to existing solutions
Serve as a product subject matter expert for the GMS Account management team
Work with Operations and Marketing teams on new product rollouts
Effectively communicate results, statuses and risks to senior management
Working knowledge and understanding of product and project management
Ability to analyze metrics and provide insights
Ability to quickly and effectively translate analysis and feedback into product development needs
Self-motivated and assertive individual with strong leadership, organizational, and planning skills
Ability to assess and communicate product value propositions
Ability to respond to frequent demands of multiple customers - both internal and external
Strong judgment and decision-making skills
Preferred: Working knowledge of JavaScript and/or mobile application development
Preferred: Experience with online and/or mobile supply-side technology solutions
Preferred: Experience with ad serving platforms
Bachelor’s degree required, concentration in Engineering preferred
2 years’ experience in product management, product engineering or a related field
Preferred: Mobile and/or advertising industry experience
Preferred: Experience with an entrepreneurial start-up environment

Solutions Analyst Resume Examples & Samples

Knowledge of Regulatory Reporting Practices, Risk Measurement and Analysis
Comprehension of Liquidity Stress Testing, Liquidity Risk Management/Reporting including Basel III, is a plus
Coordinate with global liquidity management, key project sponsors and technology to define business and system requirements for Liquidity stress testing engine
Perform system testing efforts for both System Integration Testing and User Acceptance Testing globally
Work with subject matter experts to product relevant artifacts (process flow charts, user requirements, user guides, release notes)
Provide user support for issues, system change requests and general inquiries
5+ years experience in financial services, preferably with experience on medium to large-scale global projects
Accounting knowledge is desirable
Knowledge of Liquidity Stress Testing and Liquidity Reporting a plus
Familiarity with the software development lifecycle a plus
MS Project and Business Objects skills a plus
Must be willing to work non-standard hours to support regional meeting requirements*

Alternative Strategies Solutions Analyst Resume Examples & Samples

Develop a robust understanding of a broad range of alternative asset classes in the context of portfolio management /
Construction
Help design and model multi-alternative portfolios using portfolio risk tools in response to client inquiries and partner
With institutional clients to build a portfolio that best achieves their investment objectives, while giving due
Considerations to the client’s constraints
Coordinate and develop client presentations as well as draft market / portfolio commentary for investment committee /
Client reviews
Support the Alternative Solutions team with investment research, transaction level structuring and due diligence on
Opportunistic transactions
Assist with special projects – strategic analyses, asset-class specific research, etc
Analytical and quantitative mindset combined with strong interpersonal skills
Creative thinker with keen ability to problem solve; self-starter
Demonstrated leadership; distinguished extracurricular involvement
Passion for markets and investment management; relevant work experience in the asset management industry highly
Preferred, and familiarity with alternative investment management desired
Ability to multi-task and work as part of a team in a fast-paced environment
Expertise with statistical software and programming / coding an added bonus

Solutions Analyst Resume Examples & Samples

Oversee and write test scenarios and drive UAT planning and implementation
System / Enhancement rollout and training
2+ years experience in business analysis, financial reporting, system integration, business transformation, project management
Some knowledge of Fixed Income, Equities, or Derivatives Instruments; and some knowledge of accounting and financial calculations, such as P&L, dividends, coupons, or accretion
Experience in business process reengineering and software development life cycle
Experience in system analysis and writing business and functional specifications
Strong data analysis, data mapping and reconciliation skills
Good communications including the ability to compile and present management level presentations
Agent of change

Client Solutions Analyst Resume Examples & Samples

Assist in the designing, creating, implementing and reviewing of innovative and thoughtful investment solutions for clients and prospects
Primary focus is on outsourced chief investment officer (OCIO) solutions
Additional areas of focus are other Client Solutions capabilities, including Global Tactical Asset Allocation Solutions, Pension Risk Management, Multi-Manager Solutions, Global Risk Solutions, and Structured Solutions
Perform quantitative analyses and modelling exercises regarding various investment strategies
Present analyses and conclusions to senior internal audiences
Perform research to support the publication of articles, white papers and opinion pieces
Coordinate with teams across Global Investment Solutions, UBS Global AM and UBS group

Insitutional Wealth Solutions Analyst Resume Examples & Samples

One+ year(s) of post-graduate experience, preferably at a top-tier financial services firm
Analytical and modeling skills with proficiency in Excel
Strong written and verbal communication and presentation skills with proficiency in PowerPoint

Rohq-cti-gida-product Solutions Analyst Resume Examples & Samples

Work closely with project managers to understand business requirements
Adhere to the team’s procedures and processes
Ensure an updated product inventory is maintained for the team
Has to be able to endure monotonous work, and be flexible

Business Intelligence Solutions Analyst Resume Examples & Samples

4 year degree in Business or Technology required (Business experience and/or advanced degrees a plus)
8+ years of experience in the financial sector required
5+ Modeling/Analytical experience required
Excellent Communications skills required
Code development in SAS and/or R a plus
Experience with Teradata and/or Hadoop a plus

ETF Solutions Analyst Resume Examples & Samples

Learn the daily basket process, including, setup, dissemination and reconciliation
Supports new Product launches and initiatives. Forecasts security issues, country issues and builds operational flow models based on this information
Creates and maintains board material for management
Assists in the calculation of fund distributions
Provides daily reporting to Portfolio Managers. Oversees cash management and utilization
Interpret corporate actions and applies information on a Trade date -1 basis
Work to continue our efforts to automate and integrate tasks
Fund oversight utilizing exception reporting
Leverages internal reporting for issue resolution and interpretation
Work closely with accounting, custody and admin teams as well as other vendors
Maintains and develops relevant metric reporting for management
One or more years of applicable industry experience preferred
Ability to rapidly learn the ETF industry
General knowledge of markets

Solutions Analyst Resume Examples & Samples

Provide support to the country in UAT and defect resolution Execute/review test scripts for functionality configured for the Country being implemented Provide customized test scenarios and scripts for the country at hand based on test strategy. Educate the country on proper use of the different elements of the Finance Full Suite pertaining to Mexico and US systems operations and maintenance. Partner with the Global team and any other appropriate organization (GPO, GFDS, other FRO units) on driving process standardization and smooth platform implementation. All other applicable standard “business as usual” Systems Operations responsibilities as required Act as main contact of Service Delivery Model between FRO and countries. Complete the Month End Process with quality results: supervise analysts results and quality of data. Share responsibilities with the country team to review Management and Product profitability reports and ensure accurate results. Produce reports for Senior Management and Regional Office on behalf of countries. Work closely with countries to support them in the regionalization of their processes. Anticipate issues and provide technical solutions for their business requirements: Variance Analysis and processes review to capture any potential problem. Supervise the results of the area and ensure the quality of the information: Apply controls over Reconciliation process. Coordinate and execute migrations, functionals, new system implementations, and any corporate initiative with impact in the Region
2 to 4 years of prior supervisory experience
3 to 5 years of experience in Financial Services or Shared Services work environment preferred

Prime Custody Solutions Analyst Resume Examples & Samples

Previous experience of working for a hedge fund or a prime broker, prime-custody operations/middle office is a must
Good Visio, PowerPoint and Excel knowledge
Ability to manage and co-ordinate multiple streams of work simultaneously and effectively resolve issues and conflicts to ensure timely delivery
Excellent written and verbal communication skills. Ability to effectively target messages to different audiences
Client facing skills; solid understanding of hedge funds, asset managers, 40’ act funds, and liquid alternatives
A good operational understanding of both cash and securities transaction lifecycles
Existing knowledge of transaction and settlement systems used by prime brokerage and custody
Exceptional drive, excellent interpersonal skills and ability to communicate effectively, both verbally and in writing, with the ability to immediately contribute in a team environment
Results orientated: Drive results through people, communication, influence management and interactions

Solutions Analyst Resume Examples & Samples

Provide support to the country in UAT and defect resolution
Execute/review test scripts for functionality configured for the Country being implemented
Educate the country on proper use of the different elements of the Finance Full Suite pertaining to Mexico and US systems operations and maintenance
All other applicable standard “business as usual” Systems Operations responsibilities as required
Act as main contact of Service Delivery Model between FRO and countries
Complete the Month End Process with quality results: supervise analysts results and quality of data
Work closely with countries to support them in the regionalization of their processes
Anticipate issues and provide technical solutions for their business requirements
Variance Analysis and processes review to capture any potential problem
Supervise the results of the area and ensure the quality of the information: Apply controls over Reconciliation process
Coordinate and execute migrations, functionals, new system implementations, and any corporate initiative with impact in the Region
Capable of leading and motivating staff
Able to develop cross functional relationships with peers and customers
Able to interact with all levels of senior leadership competently and effectively
Results oriented, capable of working independently, cross-functionally and managing multiple tasks and subordinates in a time sensitive environment

Asset Management Solutions Analyst Resume Examples & Samples

Assist with creation and implementation of customized financial and investment strategies
Develop and maintain a high level of product knowledge
Assist in developing presentations and marketing materials for clients and internal meetings
Organize and maintain databases used to manage investment ideas
Support integrated teams with client questions, product teach-ins and general inquiries
As you progress in your role, you will assume significant responsibility by interacting frequently with senior management
Excellent communication skills and poise giving presentations
The ability to be a dynamic member of a team

Solutions Analyst Resume Examples & Samples

Identify business process requirements, configure, and test HR and Payroll modules accordingly to accurately reflect their needs
Perform maintenance of the HR and Payroll modules to reflect current data and organization structure
Work with end-users to ensure successful, reliable interfaces between the HR and Payroll applications and external vendors. Resolve issues
Work with MIS to design, test, and operationalize integrations per business requirements
Perform system configuration updates according to those integration requirements
Builds calculated fields within Workday configuration for use in reporting and integrations
Utilize HR and Payroll reporting tools to develop custom reports
Provides analysis and interpretation of report data as required
Remain current with Workday system upgrades and changes; interact with Workday Community to support the system
Perform day-to-day administration of the HR and Payroll applications Work with WFA and HRIS to maintain data integrity standards through use of validation rules and reports
Coordinate activities between Payroll, HR, MIS, and other departments to ensure proper flow, security, and maintenance of employee data
Provide system expertise and training support to users of HRIS system, employees, and managers; attend Workday training courses where necessary
Perform special projects as needed with direction from Managers and/or HRIS
Minimum 5 years related experience in HRIS, HR or Payroll required
Previous experience in working with Workday required
Previous experience in working with enterprise HR and payroll systems required
Previous experience working in a shared services environment strongly preferred
Previous experience in a confidential environment strongly preferred
Experience with a large multi-business unit organization a plus
Experience working in a customer-service oriented organization a plus
Knowledge of HR practices and report development
Experience with Workday HR/Payroll applications
Experience with Workday integrations
Experience working in a shared services environment
Knowledge of Windows, Excel, Microsoft Word, and Outlook required; Microsoft Access preferred
Must be able to organize, prioritize and schedule work effectively
Must be able to work well under time constraints
Must have strong writing and communication skills
Must be able to provide efficient, timely, reliable and courteous service to customers
Must have the ability to communicate effectively and tactfully with all levels of personnel
Must have good organizational skills
Must have excellent attention to details
Must be a self-starter/team player
Must be able to handle a high volume in a fast paced environment

Business Intelligence Solutions Analyst Resume Examples & Samples

Identify and document complete business requirements (user interface , data, business rules, security, etc) for BI & Reporting projects and system enhancements
Create mockups and solution wireframes as needed in support of projects and system enhancements
Work closely with BI developers to convert business requirements into functional and technical specifications
Support Financial Systems, finance analysts and project sponsors in development and execution of test scripts, ensuring issues are identified, tracked, and resolved in a timely manner. May lead and perform quality assurance testing for small projects and enhancements
Develop system documentation, quick reference guides, and other artifacts in support end-user training. Lead training sessions as needed and be available as the first point of contact for end-user questions
Maintain the report inventory and data dictionary, including documenting our legacy reports as well as current efforts
Work with the BI Developers to administer report security and other meta-data required to manage the accuracy and effectiveness of our reporting and data warehouse environment
Bachelor's degree in computer science, communications, information systems or related field
Minimum 5 years experience as a Business Analyst with job duties similar to above, ideally for projects associated with custom reporting and/or custom application development
Demonstrated ability to understand, document, and deliver solutions that meet business requirements
Proficiency in Microsoft Office, especially Excel is required. Knowledge of advanced Excel functions, PowerPivot, and data mining capabilities is a plus
Demonstrated experience with and comprehension of a complete IT project lifecycle (waterfall or agile)
Demonstrated excellence in customer service. Experience training end-users in custom solutions is a plus
Strong knowledge and experience with relational databases (Microsoft SQL) including data mapping and query skills. Must be comfortable performing data analysis and exploration tasks in support of business requirements efforts
Experience querying OLAP databases (SQL Server Analysis Services) a plus
Legal services and/or finance department experience is a plus
Ability to maintain strict confidentiality of the firm’s internal and personnel affairs as well as those of our clients
Ability to organize, plan, and carry out multiple concurrent objectives or activities, and make sound judgments in prioritizing tasks in a high-pressure environment
Ability to commit to and deliver on deadlines
Excellent communication and presentation skills (written & verbal) and be equally effective interacting with both business and IT professionals
Strong leadership and interpersonal skills including the ability to work effectively within a team and create cross-group collaboration
Exceptional attention to detail, strong analytical, troubleshooting and problem solving skills

Solutions Analyst Remote Resume Examples & Samples

Maintain comprehensive data on higher education market status, trends, and practices as they relate to Strategic Partnership profile accounts
Work with Executive Directors to set appropriate expectations to satisfy the client and internal Pearson partners
Assist sales/business development to model and present complex course material and learning technology solutions for potential clients. Participates in the strategic planning for opportunity pursuit. With direction of relevant Executive Director, Regional Vice President, and Director of Educational Solutions, will work directly with clients on specific deep needs analysis. Insure that the relevant Sales VP is aware of the necessary balance of Pearson business priorities with the client goals, priorities and constraints
As assigned and directed by the Director of Educational Solutions, partner with the sales/business development personnel in preparing internal documents required for opportunity approval, especially the “deal P &L” and related analysis documents. Will participate in internal deal approval calls as directed by VP Sales, and assist in contract negotiations as required by Regional Sales VP or Executive Director
During the solution design efforts in the preliminary stages of a potential project the Solutions Analyst is responsible to: evaluate costs of our fulfillment strategies, manage expectations of the cost centers within the deal P&L, and consult with appropriate internal and external stakeholders around project specifications
Support the team with market research activities aimed at validating the feasibility of opportunities. Compare the client’s goals to relevant local, regional, or national standards, provide preliminary analysis and validation of current enrollment and growth assumptions supporting the financial analysis of an opportunity considering realities of institutional preparedness. Research and identify potential program growth areas for our clients, particularly in reference to local employment needs and levels of market saturation
Develop and maintain positive relationships with other employees in Sales, Marketing, Production, Product Support, Editorial and other departments as needed
College or University degree in field related to Business Analysis is preferred
Demonstrated ability to manage complex projects required
Ability to manage multiple tasks and responsibilities and meet all required deadlines is essential
Desire to work in a dynamic, entrepreneurial organization in both a team and independent environment

Fixed Income Platform Solutions Analyst Resume Examples & Samples

Develop strong understanding of the derived risk analytics on our fixed income products and benchmarks to help our portfolio managers and internal/external clients monitor their portfolio strategies, risk exposures and performance returns
Learn about the wide range of securities we trade, how they are priced, how we analyze them and what sensitivities they have to various market factors
Develop and cultivate relationships with portfolio managers on a global basis, supporting their ongoing risk analytics and data requirements as markets evolve
Distribute both standard and ad-hoc/custom workspaces and analytics reports to portfolio managers and other key internal clients
Perform ad-hoc special analysis in response to market events, new business needs or client demands (includes but not limited to: optimization, scenario analysis, ex-ante risk analyses, attribution, etc.)
Improve operational efficiencies; often involved in engineering processes and developing tools to streamline analytics quality control and support
BA/BS; strong academic background in one of the following disciplines: Engineering, Finance, Computer Science, Math, or Statistics
1-3 years of work experience in the investment management business; functional/demonstrated experience with fixed income products and derivatives
Excel "power user" - SQL, VBA and programming skills
Strong interest in financial analytics and its applications in the investment and risk management process
Creative, analytical problem solver who is comfortable using a wide range of technology solutions
Critical thinker that possesses ability to excel in situations where the solution may not be obvious
Analytical and questioning mind; be able to challenge the status quo and suggest viable and actionable alternative approaches
Intuitive and intellectually curious; ability to identify themes within large data sets
Superior collaborative skills, as work typically requires a coordinated effort with team members and cross-functional business partners
Flexibility and readiness to embrace and adapt to change
High energy, results driven person with strong interpersonal skills and ability to work well with global teams
Desire to work in a challenging, complex, fast-paced, highly-pressured environment and willingness to run complex business and technology processes and actively contribute to their improvement and evolution
Advanced knowledge of Excel and Access, including the design, creation and maintenance of relational databases, queries and reports
Superior SQL query skills, and demonstrated experience coding with VBA
Microsoft SQLServer and Microsoft Reporting services (SSRS) experience
Working knowledge of leading market data and risk analytics platforms (e.g. Bloomberg, FactSet, S&P Cap IQ, Barclays POINT, etc.)
Familiarity with investment performance measurement and attribution methodologies in both theory and application

Fixed Income Platform Solutions Analyst Resume Examples & Samples

Ensure the validity and accuracy of security level-analytics required for the investment management process is complete, accurate, timely and effectively controlled
In addition to our primary enterprise proprietary platform, master and support several leading vendor provided applications
Identify data quality/integrity issues and provide resolution recommendations after performing in-depth analysis
Maintain the integrity of all account to benchmark relationships across multiple applications, optimizing the organization and dissemination of this information downstream
Contribute to strategic and tactical projects to ensure that the business and our clients have the most up-to-date and relevant analytics capabilities and tools
Advanced knowledge of Excel and Access, including the design, creation and maintenance of relational databases, queries and reports; programming skills a definite plus (SQL, VBA, etc.)
Working knowledge of leading market data and analytics platforms (e.g. Bloomberg, FactSet, S&P Cap IQ, Barclays POINT, Citigroup YieldBook, IDC BondEdge, MSCI RiskMetrics, etc.)

Gida-product Solutions Analyst Spanish Resume Examples & Samples

Create, modify, and delete Citi Marketplace products in different tools, systems based on properly authorized request systems/forms, or QA’s instruction
Keep procedures up to date
Conduct inquiries from all employees on phone, mail, memo and form
Being able to quickly learn to use numerous different system surfaces in basic level
Excellent verbal and written communication skills in English and Spanish (Hungarian is preferred)

Human Capital Management Business Partner Solutions Analyst Resume Examples & Samples

Talent Management Process Leadership & Support for the key talent management processes
Headcount Management & Reporting for divisional Finance teams and Generalist teams
Operations & Infrastructure Support for organizational structure management, talent management systems and reporting
Core Projects Support by leading and participating in strategic Firmwide technology, regulatory and compensation related initiatives
Gradute/Post Graduate
Minimum 2 years of experience in an analytical or reporting role
Ability to work in a dynamic fast paced environment and experience working with other regions preferred
Highly motivated self-starter who can work as part of a team
Strong Excel and Access skills required; knowledge of Business Objects a plus
Strong analytical and communications skills and highly organized and methodical
Strong attention to detail and focus on process improvement
Focus on data analysis and reconciliation
Work flexible hours when needed

Am Client Solutions Analyst Resume Examples & Samples

NASD Series 6 and Series 63 licenses preferred
Analytical problem solving and follow-through skills required in researching information and finding solutions to pending items and discrepancies
Organization skills and attention to detail required

Client Solutions Analyst Resume Examples & Samples

Primary focus is on Pension Risk management solutions
Assist with the design, implementation, monitoring and client reporting in relation to the PRM investment strategies
Perform quantitative analyses and ad hoc investment modelling exercises
Contribute to improvements in processes and tools used by the PRM team

Solutions Analyst Resume Examples & Samples

Coordinating with stakeholders and finance managers to identify requirements and be responsible for Business Requirement Documents (BRD’s)
Analyzing current business and system processes for potential areas of improvement
Performing data analysis on securities and transactions to identify the root cause and the resolution of the issues
Coordinating with business and technology partners to get feedback and sign offs
Guiding the functional requirements process with technology partner
Writing test scenarios and driving test planning and implementation
Coordinating and providing analysis and interpretation of test results
Reconciling records (trades and positions) from different sources
Good communication skills - including the ability to compile and present to a variety of audiences (users, managers, stakeholders)
Strong interpersonal skills in order to build relationships across organizations and user groups
Robust problem solving skills and intellectual curiosity to investigate options for issues
Basic understanding of the trade offs and the limitations of technology
Self starter and ability to self monitor progress towards deliverables
Ability to self plan tasks and milestones towards completion of deliverables

Senior Clearing Solutions Analyst Resume Examples & Samples

Proactively manage margin service technical queries from external clients and identify enhancement opportunities. Queries will be financial modeling and technology centric
Monitor and report customer issues across service structure and demonstrate ownership of issue resolution
Assist in managing the change control process with development teams across margin service infrastructure
Candidate will work closely with internal teams to manage the margin services roadmap, communication and prioritization routines
Work with technology production support and development teams for quality assurance as new functions are released and educating customers on new functionality. Contribute to measuring the quality of margin service experience
Develop understanding of related clearing business and technology processes for successful margin service processing
3+ years’ experience working in financial services and/or experience in technical/business systems analyst capacity
Experience with or aptitude for Financial Engineering, Systems Analysis, Risk Management, Financial Modeling, Customer Relationship Management systems engineering, technical sales support
Undergraduate studies preferred: Engineering, Computer Science, or other technical field
Product experience with OTC IRS, CDS and FX product suites and Commodity and Financial exchange traded derivatives
Demonstrated professional career growth
Some graduate studies preferred
Good team work skills and quick learner

Key Solutions Analyst Resume Examples & Samples

Run analytics for the Key Solutions Champions in each state to enable Key Solutions insights to be delivered to a wide range of customers and prospects – this may be from internal data for existing customers or from data provided by customers, prospects which will require processing and interpretation
Support the Key Solutions leader in development of a range of automated tools to support customer insight generation to be used for customer growth, retention, and prospecting. This may include adaptation of existing tools in use in other platforms and therefore a regular rhythm with other platform Key Solutions and EIM/BI teams will be required
Support the strategic review process by generating Strategic and or/pulse reviews as required
Write and maintain detailed documentation for the operation of the tools by users
Conduct user acceptance testing to ensure developed tools can be used easily, quickly and accurately
Consulting manuals, periodicals and technical reports and wider GE Fleet network to learn new ways to develop / leverage existing tools and maintain existing skills and knowledge
Proven analytics skills – portfolio, market and financial with experience in SQL, VBA, SAS, Business Objects or similar preferred
Advanced Excel to macro, intermediate Powerpoint and Microsoft word
Keen customer focus – understanding customer requirements drivers and that all outputs ultimately have a customer impact
Knowledge of the Fleet environment with 2+ years experience in a Fleet related role
Problem solving – especially the ability to develop solutions to meet customer needs
Ability to seek opportunities and solve problems for the customer, using data and a range of problem solving tools, best practice awareness and broad networks
Sound time management and organisational skills (clear thinker)
Demonstrated ability to work with peers to ensure operating as ‘one team’ and eliminating silo mentality
Ability to connect and engage with various teams in the business and appropriately flex communication style to suit these varying audiences
Ability to manage clients’ expectation across multiple functional areas
Advocate of change, with the tenacity to overcome obstacles & solve complex business/industry problems to achieve desired outcomes
Fleet industry knowledge (desired)
Experience in SQL, VBA, SAS, Business Objects or similar preferred
Knowledge of auto and industry trends / events / opportunities
Asset Finance / Fleet industry knowledge
Salesforce experience
Ability to work within strict deadlines with an attention to detail
Vitality and energy
Knowledge of Fleet operating systems (Leasebase and/or BynxFleet)

Junior Solutions Analyst Resume Examples & Samples

Production of functional requirements documents, data mapping documents, maintaining end-to-end requirements traceability, and reviewing the test plan and cases as required
Gather business requirements - working with stakeholders to analyse the information and ensure requirements are fully understood
Analyse existing data flows across a number of branches and processes in GIW
Create clear and transparent documentation on existing data flows and determine gaps in solution that may impact requirements, also capturing any branch specific or customised logic
Ensure data standards are adhered to and that overall solutions proposed meet requirements and where possible are generic
Co-ordinate and review impact analysis to ensure all risks are mitigated
Support testing cycles (QC and UAT), this includes providing the teams with project documentation, reviewing and approval of all QC documentation, defect remediation and support of UAT and business partner test cycles
Support and ensure handover of new/modified processes to the Operational teams
Answer ad-hoc queries on existing GIW processes
Ensure projects are delivered in a timely manner and all issues and risks are communicated to the program as appropriate
Ensure IMASS design and control standards are adhered to and managing any open design issues to resolution
2 plus years in a technology and/or business roles
Knowledge/previous experience of PL/SQL and Relational Databases (preferably Oracle or MS SQL Server)
Knowledge/previous experience Visio/Process Mapping and Data Mapping
Ability to prioritise own work, manage a team and multi-task
Ability to work under pressure and to deadlines
Outstanding interpersonal effectiveness; strong communication skills both verbal and written
Background in data modelling, data management and data governance disciplines
Bachelor's Degree in a Business/IT related discipline

Am-client Solutions Analyst Resume Examples & Samples

BA/BS degree recommended
Working knowledge of mutual fund industry a plus
Working knowledge of retirement and trust accounts a plus
Customer Service phone skills
Typing skills required
FINRA Series 6 and Series 63 licenses preferred

Solutions Analyst Resume Examples & Samples

Create MIS reports to provide management views of financial reporting
Create action plans to respond to regulator requests and inquiries
Coordinate with global liquidity management, key project sponsors and technology in defining, prioritizing work plans and issue resolution
Work with subject matter experts to produce relevant artifacts in compliance with auditable process (process flow charts, user requirements, user guides, release notes)
Provide user support for issues, system change requests, and general inquiries

Solutions Analyst Resume Examples & Samples

Conduct opportunity-specific research to assess the viability of Strategic Partnership opportunities based on institutional practices, staffing, and readiness
Provide expert level assistance to Executive Directors in creating necessary financial analysis documents
Assess proposed solutions and related scoping documents against financial requirements
Combine developed expertise around the scoping, components and implementation of pending and signed solutions, with the thorough knowledge of our Pearson products and services as they relate to scalable and repeatable opportunity analysis and deal strategies for all opportunities in market place. Functions as a staff resource and consultant for internal education or to a client regarding matters related to needs analysis, institutional readiness and thought leadership in higher education operational strategies
Maintain thorough understanding of our primary market and the profiles of our typical clients, their priorities and limitations. Synthesize market segment needs for trend reports and identify areas for service growth. Cultivate a holistic understanding and awareness of evolving higher education trends, especially those driven by the development of new technologies and related services
Five years of successful education marketplace experience is preferred
Demonstrated financial analysis skills and experience with Microsoft Excel or like financial applications required
Ability to understand and formulate new business models is essential
Previous successful Customer Facing experience required, including above average presentation skills and ability to convey complex ideas to executive and practitioner stakeholders with equal effectiveness
Operational experience within a higher education entity preferred
Demonstrated ability to support a sales team of varied work styles
Must be able to travel overnight to customers, meetings, seminars and trade shows as needed. At times, travel requests are made with short notice. Travel 20-30%
Demonstrated interest in latest technologies as they are applied to the teaching and learning processes is preferred

Solutions Analyst Resume Examples & Samples

Three plus years of data analytical and/or data quality experience
Excellent interpersonal and verbal skills
Working knowledge of MS Office

Solutions Analyst Resume Examples & Samples

Familiarity with system development process. Experience with SQL a plus
Working knowledge of U.S. Regulatory Reporting requirements
10+ Years of relevant experience. In depth knowledge of banking product / systems a plus
Strong control awareness and proven analytical skills
Interact and build relationships at all levels of the organization. Demonstrated ability to exceed customer service expectations
Strong MS Office skills (specifically Access, Excel, PowerPoint)
Program management experience with schedules, metrics, and presentations

Midas Solutions Analyst Resume Examples & Samples

Provide support and assistance throughout project life cycle and ticket resolution
Management of strategic client accounts
Frequently meet with strategic client accounts to maintain system and account health
Coordinate and participate on status calls with colleagues within the team and outside the team as needed
Analyze data received from client/system to troubleshoot system problems/operation
Work with clients to troubleshoot system functionality issues
Execute utilities and perform database checks for clients
Learn new software updates and integrate latest software versions into current processes
Participate in ongoing trainings to develop an extensive working knowledge of solutions
Proficient in connecting remotely to client servers and in techniques used for responding to system emergencies
Proficient at the role of DBA and system manager to client sites as required
Proficient is system setup and maintenance
Master internal utilities to analyze, configure and correct issues related to the Cache database, system processors, system interfaces, adhoc reports and/ or other system errors
Create worklists, focus studies, indicators, reports and all other system build activities across products
Analyze/troubleshoot issues with high degree of complexity
Subject Matter Expert (SME) within focused areas
Create and maintain internal knowledge base articles
Provide in-services in areas of expertise
Assist in training of colleagues as required
Special projects and other related duties as assigned Qualifications and Education Requirements Associate’s degree or equivalent. Minimum of three years’ experience in a customer-facing/troubleshooting or analysis role and two years’ experience with Midas products. A combination of experience and certifications may be substituted for the degree and the Midas specific experience

Senior Client Solutions Analyst Resume Examples & Samples

You have intermediate credit skills (must be able to write up complex deals, spread financials, assess risk and draw conclusion)
You have proven strong accounting and financial statement analysis skills and experience
You are highly organized, results-oriented and analytical
You have strong communication skills (oral and written) and effective interpersonal skills in your interactions with staff and clients
You demonstrate flexibility in adapting to heavy work volumes and tight deadlines in a constantly changing work environment

Portfolio Solutions Analyst Resume Examples & Samples

You will be part of the Portfolio Solutions team and work closely with the Portfolio Solutions specialists. This position will be focusing on collaborating with the specialists and relationship managers to acquire and retain discretionary and advisory mandates. It will involve structuring and customizing investment portfolios. You will also be in the lead for delivering proposals and review materials and ensuring that the team provides a positive client experience to both internal and external stakeholders
Assist the Portfolio Solutions specialists to structure mandates to suit clients’ needs and review the portfolios
Deliver proposals and review materials customized for clients
Run portfolio analytics including cash flow projections
Prepare contractual agreements and investment profiles for new mandate accounts
Drive broad impact activities including the coordination of the weekly investment meetings and other country team sales meetings for Portfolio Solutions
Respond to general enquiries from RMs and clients related to the Portfolio Solutions shelf
Conduct training sessions for Assistant Relationship Managers to enable them on formalities and processes related to sales and aftersales of Portfolio Solutions
Participate in various strategic projects to drive the development of the business

Solutions Analyst Resume Examples & Samples

Functions include managing the team in charge of the monthly operations cycle
Main point of customer contact for operations related questions and day-to-day issues
Primary source of contact for troubleshooting Systems issues, including complex issues
Also fulfill a consultative role for customers attempting to solution a System related problem, acquisition or conversion
Monitor the OMBC proces
Coordinate needed remediation actions with Regional/Country, GFTS, GENESIS Operations/Maintenance and DRA
Maintain OMBC KPIs
Communicate results to senior management
Financial services or technology experience of 5+ years. Strong analytical and investigative skills
Prior experience in Full Suite and/or GENESIS highly desirable
Prior experience in data reconciliation and analysis a plus
Prior experience with ERP/GL/Reporting systems parametrization and/or implementation desired

Client Solutions Analyst Resume Examples & Samples

Support the proactive acquisition of new clients by understanding clients’ needs and identifying business opportunities/referrals
Deepen client relationships by understanding clients’ businesses, being a client champion, providing admin support/service for client-facing interactions and providing actionable recommendations to support credit decisions
Make it easy to do business by minimizing touch points to provide fast turnaround times, including sound and timely credit underwriting support and financial analysis
Demonstrated credit judgment and a good knowledge of the Bank’s lending policies, practices and procedures, as well as financial analysis and risk assessment techniques for structuring credits
Proven ability to align workload with objectives and manage competing priorities
Demonstrated communication skills (oral and written)
Established relationship building and teamwork skills
Basic credit skills (must be able to spread financials, assess risk and draw conclusions to develop concise credit presentations)

Assistant VP, Solutions Analyst Resume Examples & Samples

4-6+ years of experience in Financial Services Industry, preferably in a Finance function
Knowledge about Balance Sheet and P&L of a Financial Service company is required
Strong communication skills are required (verbal, written and presentation)
Experience with large complex data sets is a plus
Understanding of data structures, systems and relational databases is a plus
Must have a strong problem-solving skill set and be able to work with remote teams

Rohq-fro-solutions Analyst Resume Examples & Samples

Skills commensurate with a bachelor’s degree or higher – preferably CPA or with management accounting experience. At least 5 years of relevant experience preferred gained in a financial institution or shared services
Good communication skills. Articulate. Determines what information to communicate when and to whom. Shares information, seeks feedback, and provides appropriate follow-up to ensure understanding of both message and intent
Business awareness and commercially focused. Banking experience preferable
Good problem solving skills. Identifies issues and underlying components, considers alternative solutions by weighing potential risks and impact against desired outcomes
Collaborative; Works effectively with others and builds relationships to achieve common goals
Results oriented; Works towards agreed upon goals in a timely manner and sets priorities to constructively address needs of stakeholders and ensure timely delivery
Planning/organizing skills; Sets priorities to map out the needed course of action to achieve goals; Seeks inputs from others and adapts work schedule to respond to changing timelines and expectations
Has a lot of initiative; Demonstrates proactive approach in carrying out responsibilities without reminders; Works independently with minimal direction or structure as required for the role; Takes additional self-motivated steps towards assuming additional challenges which benefits the broader organization

Assistant VP, Solutions Analyst Resume Examples & Samples

Financial Service experience a strong plus, particularly focused on derivative products
Experience in a Product Control unit (within ICG or otherwise) a strong plus
Advance degrees and/or CPA a plus
Controllers, Projects or Data Architecture experience a strong plus
Basel or Dodd-Frank experience a plus
Expertise in MSAccess a plus
Expertise in Cognos/Business Intelligence Reporting Tools a strong plus
Very strong interpersonal, verbal, written and presentation skills required
Problem solver who can develop creative, strategic solutions to challenging issues and drive results

Solutions Analyst Resume Examples & Samples

Support current liquidity reporting activities, running the actual reporting process and defining adjustments to be posted
Work closely with key stakeholders to enhance and migrate current reporting processes to Shared service centers
Support testing efforts for both System Integration Testing and User Acceptance Testing globally including the development of test plans, test cases and test scripts
4+ years prior experience in financial services or equivalent experience in a consultancy role within finance industry
Strong accounting skills will be a plus
Advanced excel/Access skills a must

Cib-credit Risk Credit Portfolio Solutions Analyst Resume Examples & Samples

Helps determine the credit, funding and capital implications/pricing for credit intensive, or complex, bilateral derivative transactions. This ensures proper handoff to the Credit Portfolio Group (CPG) or to the various self-insured trading desks for ongoing management of these risks
Looks proactively at how to structure those transactions to enable a sensible risk/reward evaluation of them by Credit and Client Executives
Covers exposure analysis on traditional credit products (repos, loans etc.) and the helps with the optimization of collateral arrangements
Evaluates the risks and sizing of independent amounts for trades facing JPMorgan’s hedge fund client base and
Develops margin methodologies and performs analysis of new portfolios for F&O, OTC clearing and Intermediation. With respect to the F&O business, CPS is also responsible for overseeing the approval for the detailed set of product or contract based trading limits proposed by the business for a client
Aids in assessing the risk presented by relationships with Central Counterparties by evaluating the adequacy of their risk management methodologies

Solutions Analyst Resume Examples & Samples

Communications for the Center
Running the Talent Assessment Center for FRO
Managing Hiring status and internal job postings for the center
Event Coordination and Management
Managing Talent Programs and Initiatives for the Center
Managing Training and related MIS
Visitor Management
Management Programs: Rewards & Recognition Coordination, Best in Class Site Management, etc
Any other activities related to Strategy and Execution
Drafting and Reviewing Announcements, Teasers, Corporate Communication, Internal Blogs, etc
Creating and managing reports and presentations
Updating Communication Boards
Writing and editing Corporate blogs on behalf of the center
Preparing Organization Charts and the Employee Profile Book
Event Coordination and Logistics Management
Vendor Invoice Payment Processing
Manage Training Logistics
Tracking Training Attendance and Metrics
Any other administrative work related to Center Management
Status tracking and reporting
Expense tracking
Co-ordination
Strong verbal and written communication skills. Ability to clearly communicate
Microsoft office (Excel, Word, PowerPoint, Project) skills
Strong inter-personal and negotiation skills
Ability to manage upwards

Lead Solutions Analyst Resume Examples & Samples

Identifying emerging market opportunities,
Identifying key trends and potential tipping points in market evolution
Development of new storylines encompassing these trends and opportunities
Analysis of market conditions,
Quantitative analysis of detailed data to support storylines with data-driven insights
Development of enablement materials (white papers, presentations, education) explaining storylines
Deployment of materials via publication in collaboration tools and direct seller coaching

Solutions Analyst Resume Examples & Samples

Functional Report to the Costa Rica Re-engineering Head
Establish the Continuous Improvement Program for the Costa Rica Center. Provide structure,
Education: Bachelor degree in Industrial Engineering, Finance or Business fields required
Minimum 5 years of work experience preferably in a Financial services organization
Certified Lean Six Sigma Black Belt (American Society of Quality is a Plus)
Formal Project Management Certification (Masters in Project Management is a Plus)
Process mapping, automation, and streamlining processes experience. Project management experience preferred
Strong ability to influence people without direct authority
Highly proficient in the use of desktop tools and software such as Excel, Outlook, SharePoint, and PowerPoint
Willingness to take charge and offer opinions and direction
Willingness to take on responsibilities and challenges
Ability to develop constructive and cooperative working relationships with cross functional team members
Ability to communicate effectively and facilitate meetings
Project Oversight and Decision Making
Ability to plan work systematically and practically
Ability to analyze complex information and evaluate results to choose the best solution to problems
Ability to adapt to constant changing needs of the business. Valuable qualities: inquisitive mind, great communication skills, a willingness to understand our business and culture, and a passion for getting the details right
Proficiency with MS Office tools (MS Excel, MS Word, MS Power Point, MS Access, MS Visio)

IT Solutions Analyst Resume Examples & Samples

Provide technical solutions for e-Commerce data, systems and processes
Technical application support and maintenance of e-Commerce applications
Provide administration, maintenance, and troubleshooting to e-Commerce applications
Work closely with e-Commerce staff during code deployments, troubleshooting efforts, etc
Document customer specific solutions requirements (including metrics and reporting) and provide training to all related parties
Process Enhancement – reviews requests for feasibility, operational knowledge/soundness and co-ordinates along with the requestor and IT staff for system enhancement and modifications requests
Develop and maintain e-Commerce data quality control program
Perform general system functional testing
Experience with performance management and capacity planning
Knowledge of standard communication protocols (FTP, XML, CSV, etc.)
2-3 years experience in e-Commerce application server environment
Experience troubleshooting e-Commerce application installations
Experience with SQL RDBMS
Expert level experience and proficiency with MS Office suite including Visio, Excel, etc
Bachelor’s Degree, in Computer Science, Information Technology or career experience in related area
Experience with any of the following is desirable, but not required: Demandware, GSI, MarketLive or Epicor Retail Systems

CSS Gida Product Solutions Analyst Resume Examples & Samples

Create and maintain Citi Marketplace (CMP) products in different tools, systems based on properly authorized request systems/forms, or QA’s instruction
Performing housekeeping tasks in supported systems
SSCP/CISSP/ITIL certificate is advantage
Understanding of web service, stored procedure creation and operation

Solutions Analyst Resume Examples & Samples

Provide day-to-day support for the Marketing technology systems through accurate problem identification and timely resolution of production issues; including the ability to provide on-call/after business hours support
Provide analysis, estimates, development and deployment coordination for small enhancements
Provide analysis and recommendation for resolution of data issues
Provide second level support for data questions from business data users
Occasional interaction with Marketing business partners

Integrations Solutions Analyst Resume Examples & Samples

Knowledge and deep understanding of financial planning software’s technical and functional capabilities
Knowledge in developing project documentation, testing materials and execution, training materials, requirements gathering including downstream and upstream interface requirements, and adhering to a project management methodology
Ability to understand and follow financial planning software best practices
Ability to exercise appropriate judgment, reasoning and decision-making
Ability to troubleshoot issues utilizing creative and critical/analytical thinking skills
Skills in providing outstanding outbound technical support to clients
Minimum of 1-3 years of experience using and/or supporting financial planning systems preferred
Experience working within Financial Services industry preferred

AVP, Solutions Analyst Resume Examples & Samples

Assist the team with the enhancements to CTI’s Treasury Investment Management System (TIMS) to design, specify and drive the implementation of a world class investment management platform
Support the analysis and design of portfolio analytics covering
Historical MTM and accounting profit attribution
Model future portfolio performance (MTM and accounting) through a variety of scenarios
Including the evolution of dynamic hedging strategies
Portfolio performance vs. benchmarks
Portfolio optimization
Support the design and prototyping of bespoke VBA driven solutions to address specific business challenges
Assist in analyzing results from the various models used for AFS/HTM work stream with regard to firm-wide CCAR process
2+ years of experience working in the finance industry
Minimum Bachelor’s degree in math
Understanding of technology and using technology-led solutions to implement automation of analytics and reporting
Broad knowledge of financial instruments and products
Experienced in the use of Excel, PowerPoint and VBA
High energy, self-starter with a flexible and pragmatic attitude and a desire to show continued progress

Workforce Solutions Analyst Resume Examples & Samples

Collaborates with various internal stakeholders (Sr. HRBPs, members of the CEO’s office, Finance, etc.) to gain a complete understanding of complex and ambiguous requests for data
Identifies inconsistencies and gaps within the stated requests and collaborates with stakeholders to clarify requests
Researches, recommends and implements a robust, replicable solution
Works with Senior Manager, program delivery to create a project plan to ensure that activities and milestones are coordinated with the work effort of the team as a whole and reporting deliverables are met
Assists in the implementation of enhancements to existing databases and/or creation of new databases in order to provide an optimum design that satisfies the business requirements
Assists in the decision making and implementation of enhancements to existing data management processes in order to provide an optimum, efficient process to satisfy data requests
Performs spreadsheet management with manipulation of large quantities of multi-source data
Analysis and interpretation of data/research results, including development of reports and assisting in the development of presentations
Works with team members to ensure timely delivery of requirements and liaise with stakeholders to ensure consistency of data and output
Interpret employee information (e.g. demographic data, FTE); ensuring that reporting to HRBPs and the business is accurate and ready for business decision making
Contributes to overall business results by making recommendations that significantly improve operational efficiency and effectiveness
Provides technical support and mentoring to team members in order to foster professional development
Undergraduate university degree in Computer Science or equivalent work experience, with 4-6 years systems analysis and database experience with extensive business knowledge
Maintains a solid understanding of business requirements and of relevant emerging technologies
Demonstrates and solid understanding of database technology
Demonstrates applied knowledge of SQL

Business Risk & Solutions Analyst Resume Examples & Samples

Support reporting and metrics efforts to best tell the business "story" - responsible for business tracking, financial and initiative reporting and related communications
Coordinate and develop business forecasting models incorporating strategic initiatives, market trends and business flows for plans
Support Business Planning & Management team priorities and drive CSRS strategy by providing management team with guidance and support on strategic planning, initiative prioritization and special projects
Specific knowledge of Institutional Consulting and Corporate Retirement Plan businesses
Strong communication and writing skills
Influencing skills and people management
Ability to partner effectively with others
Strong consultative and investigative skills
Keen judgment and decision-making skills
Proficient in problem-solving

Rohq-fro-solutions Analyst Resume Examples & Samples

Good communication skills, articulate, determines what information to communicate when and to whom, shares information, seeks feedback, and provides appropriate follow-up to ensure understanding of both message and intent
Good problem solving skills, identifies issues and underlying components, considers alternative solutions by weighing potential risks and impact against desired outcomes
Results-oriented, works towards agreed upon goals in a timely manner and sets priorities to constructively address needs of stakeholders and ensure timely delivery
Has a lot of initiative, demonstrates proactive approach in carrying out responsibilities without reminders, works independently with minimal direction or structure as required for the role, takes additional self-motivated steps towards assuming additional challenges which benefits the broader organization

OSS Solutions Analyst Resume Examples & Samples

Act as the liaison with lines of business and operational unit leaders and user groups to clarify, validate and prioritize requests for the Network Operations Centers in Fault and Performance management
Perform in-depth analysis of fault and performance event data and provide guidance and strategy for automation efforts
Lead assessment and definition of architecture project strategies in collaboration with OSSD architecture and development
Lead definition of software development artifacts and life cycle required to develop, validate and deploy projects
Organize and chair regularly scheduled meetings with the NOC’s and other operational unit leaders
Support executive reporting and continuous improvement of fault and performance data and automation success
Strong technical knowledge of cable industry applications and services is highly desired
Previous extensive experience with Netcool, Spectrum and vendor EMS’s is required
Working knowledge of commercial services operation including service, installation and construction preferred
Relevant experience delivering facilities based telecommunications services preferred
Expert knowledge of fault and performance management lifecycle
Knowledge of enterprise and solution architecture
Knowledge of software development and OSS functions including service assurance
Strong Conceptual Thinking – ability to draw from experience and theory; be action oriented and ability to keep the customer the primary focus
Solid project management skills. Ability to manage and track multiple tasks simultaneously
Strong written, verbal and interpersonal communication skills required
Ability to analyze and solve problems in a constantly changing work environment
Projects a cooperative and positive attitude toward customers, employees, and the Company
Ability to be neat with self and conduct self in a respectable, responsible, courteous manner required

Solutions Analyst Resume Examples & Samples

ABB – The Application Back Bone is the firm’s first general purpose elastic cloud computing platform. Designed specifically for full-featured, web-based Java and .NET applications, ABB offers the firm’s easiest and most developer-friendly way to select, deploy, run and manage applications. ABB is “Platform As a Service” and provides: Unprecedented time-to-market for web based applications; elastic capacity for changing business requirements; pay as you go – fine control over cost; integrated services and standard productivity patterns; 24 x7 guest applications availability and support
Gaia – Private and Hybrid cloud. We are developing a greenfield vision that revisits our entire hardware and software landscape, replacing any and all incumbent technology that no longer meets our needs. Our scope includes: datacenter & rack design, provisioning and automation, software-defined networking, firewalls and storage, Platform as a service and the range of supporting services (database, NoSQL, messaging, cache, SCM, CI, etc.). Our multi-year goal is for JPMC users to have on-demand computing for mission-critical use cases, comparable to services provided by the major internet players. In order to set this target state correctly, extensive requirements-gathering, analysis and product management is required
Public cloud – the firm is running a significant cloud programme evaluating public cloud vendors and capabilities with the intent of dynamically augmenting server and processing capacity, to improve resiliency and performance while reducing costs and time to market. The cloud projects are tasked to create architectures that can be used across both internal and external providers, update security and operational standards to better align with the cloud, and create a pipeline of applications that can take advantage of the new service
Business analysis, data analysis and business intelligence reporting
Creating and documenting business process flows and detailed analysis
Creating and maintaining business requirements project plan with consultation of the project / program manager
Data analysis, BI reporting, creation of requirements documentation with use cases and UML diagrams
Ownership of understanding overall system requirements, UI, user scenarios and business rules
Carrying out user acceptance testing (UAT) and change management of requirements for ongoing system enhancements
Working with the other GTI service groups to incorporate customized client components
Understanding current business goals, team structures and interaction amongst GTI Services
Skilled in carrying out user group sessions, gathering requirements based on user needs and technology implications
Efficiency in translating business requirements into usable documentation for technical leads and developers
Articulation of prioritized requirements for clear technology implementation
Creation of test case scripts, scenarios, design and carry out of UAT
Ability to develop strong client relationships within the extended GTI and LOB teams
Excellent written & verbal communication skills. Self motivated /strong trouble shooting skills
Knowledge of SDLC, RAD, Agile, Business Analysis and Project Management methodologies and tools
Numerically grounded degree from an accredited, high quality institution
2 to 5 years experience as a BA role in Tech systems development (SDLC, RAD, JAD, Agile) in the financial industry
Experience in writing detailed business requirements and technical specifications, process flows and use cases
Strong experience with MS Office suite, MS Visio, MS Word, MS Excel, and PowerPoint

Solutions Analyst Resume Examples & Samples

Direct the Technology budget/spend at projects and systems initiatives that will give the biggest benefit to Finance
Construct, maintain and test Finance’s Continuity of Business plans
7-8 years of relevant experience in finance
Experience in Projects roles (3-4 years) as a Project Manager
Prior experience within the Banking industry (essential)
Excellent and thorough knowledge of the Finance systems infrastructure (essential)
Knowledge in Financial Processes and Systems (essential)
Good product knowledge including end-to-end product flows (preferred)
Good accounting, P&L and Financial/regulatory reporting knowledge (preferred)
Good balance sheet management and/or liquidity knowledge (preferred)
Good knowledge of Basel III Capital and CRD4 Liquidity requirements (preferred)
Good understanding of Financial measures/concepts on products, e.g. Market value vs Liquidity value, Profit/loss, Balance Sheet Accounting and Internal Control (preferred)
Demonstrated ability to build high performing teams

Clearing Solutions Analyst Resume Examples & Samples

Aid in creating detailed specifications and requirements documentation
Continually gather relevant information to become a subject matter expert with clearing and market related changes to support individual product lines. Practice acting as subject matter expert on the CME clearing solution and partner with our clients and vendors in the marketplace to prepare for new products and services as well as enhancements to existing product
Provide support for IT production and client services teams and escalate issues as necessary. Proactive manage solutions hotline and respond to voice and email questions as needed
Assist with biweekly asset class specific operational forums

Senior Clearing Solutions Analyst Resume Examples & Samples

Create detailed specifications and requirements documentation
Prepare documentation for external client validation meetings. Take detailed notes in internal and external meetings for dissemination and tracking of follow up items
Engage with technology teams to pass relevant information in the format of detailed documentation, examples, powerpoints to enable them to understand the requirements and drive technical design discussions
Engage with clearing firms and client to validate requirements and get feedback before the requirements are finalized to avoid any delays in product rollout
Continually gather relevant information to remain a subject matter expert with clearing and market related changes to support individual product lines. Act as subject matter expert on the CME clearing solution and partner with our clients and vendors in the marketplace to prepare for new products and services as well as enhancements to existing product
Provide status updates to project team and management
3-5 years of years of experience working in a financial services or specific futures industry experience. Experience in financial services, derivatives markets, commodities markets, and the ability to learn quickly and independently

Solutions Analyst Resume Examples & Samples

An understanding of accounting policy including FAS 91, LLR, Rewards, Accruals
Knowledge of the Integrated Close and Controllers, FRO and FP&A roles at Citi
Ability to assist in design and implementation of new accounting processes, in accordance with US and Local GAAP
Process & controls oriented
Organized & structured
Good presentation skills are an imperative
Bachelors’ degree in Finance, Accounting, Business or related field
5+ years experience in Financial Services with accounting practices, policies & procedures
Excellent project planning / organizational skills, including an ability to lead project teams towards clear delivery plans across geography, function and other organizational structures
Applies/demonstrates solid understanding of area supported. Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives

Client Solutions Analyst Resume Examples & Samples

Good accounting and financial statement analysis skills
Basic credit skills (familiarity with writing up deals, spreading financial statements, assessing risk and financial modeling)
Established relationship-building and teamwork skills
Undergraduate degree in Business, Commerce, Finance, Accounting or related discipline or equivalent work experience

Solutions Analyst Resume Examples & Samples

Coordinate internal and external reporting to senior management
Provide project management support for FRO migrations and new project implementations
Lead and coordinate FRO Management Programs
Ad hoc Center Management Reporting
Organize Project Meetings
Prepare Summary and Agenda for Project Meetings
Prepare Project Dashboard
Upload Project Documents on SharePoint
Coordinate inputs from Regional Process Leads to drive various Management Programs
Support the FRO Mumbai Center Head with Management Operating Review (MOR) Presentations, ad hoc reports, administration, compliance, risk, presentations and communications
5-7 years of program/project management experience
Manage and deploy initiatives by influence
Excellent interpersonal skills and attention to detail
Develop and deliver presentations, training sessions and demos
Must possess extensive knowledge and expertise in program/project management, portfolio management and Microsoft Office Tools

Solutions Analyst Resume Examples & Samples

Assist in analyzing financial results, preparing variance analysis and ensuring timely and accurate US and Canadian financial and regulatory reporting relating to Loan accounting
Assist in Month-end and Year-end close activities, including journal entries, reconciliations and ensuring appropriate supporting documentation is maintained
Assist in developing and documenting Loan accounting processes and policies to maintain and strengthen internal controls
Complete certain account reconciliations including research, resolution and documentation of outstanding items
Provide assistance in UAT planning and analyzing results for Product Processor conversion currently underway in the organization
Assist in defining & documenting the financial reporting requirements for the new product processor and work with IT to develop and test new reports
Assist in documentation of changes related to financial processes/procedures for product processor conversion
Work with stakeholders (risk/treasury/reporting) and ensure that the newly operationalized processes are fully and effectively implemented and ensure ongoing execution
Assist and/or participate in ad hoc projects as required

Senior Client Solutions Analyst Resume Examples & Samples

Strong credit judgment and a good knowledge of the Bank’s lending policies, practices and procedures, as well as financial analysis and risk assessment techniques for structuring credits
Developed ability to align workload with objectives and manage competing priorities
Advanced communication skills (oral and written)

Solutions Analyst Resume Examples & Samples

Serve as the primary contact between the business unit and its high revenue generating, complex customers for onboarding, training, and IT troubleshooting needs
Administer client training support through phone calls, web-based demonstrations, documentation, tutorials, or on-site presentations for both new and existing clients
Advocate on behalf of the client regarding internal processes and future development
Provide project management assistance regarding new client implementation
Facilitate solutions and communications with sales, implementation, and account management as necessary
Provide QA assistance for development regarding website enhancements, new functionality, etc
Two to four years of experience in sales or customer support role for web-based business or software application provider
Ability to build trust, confidence, and goodwill with key customers by understanding their needs and articulating the organization’s ability to meet the clients’ needs with our products and services
Adept at troubleshooting, diagnosing, and communicating customer support cases
Ability to execute on projects and other activities as assigned to deliver consistent and exceptional customer and internal service
Strong background with Microsoft Office applications
Thorough understanding of technology, specifically web-based LMS platforms including Moodle
Ability to manage time and multi-task
Basic understanding of relational databases and basic SQL

Solutions Analyst Resume Examples & Samples

Significant improvement in the overall regulatory reporting environment
Consistent interpretation and execution of reporting requirements
Centralized production of regulatory reports will result in major operational efficiencies
Improved data integrity, traceability, transparency, timeliness and consistency
Enhanced analytical capabilities will permit improved assurance of data accuracy and enables more detailed business explanations of data variances
Define business requirements for system enhancements
Interface with the end-user community to determine business requirements
Draft functional specifications conforming to business requirements
Work with technology partners to ensure mutual understanding of requirements
Build interim tactical models which support transition to future state
Perform testing to ensure that software complies with functional requirements
Support user rollout activities as a Subject Matter expert
Track functional deliverables against established time commitments
Provide periodic status updates to management
Minimum 3 years of project management and reporting experience. Financial Services experience strongly preferred
Detailed understanding and knowledge of regulatory reporting requirements including but not limited to: FRY-9, Call report, Country Exposure Reporting etc. preferred
Specific knowledge of a product area (Deposits, Loans, Derivatives, Securities)
Technical aptitude and skills with SQL, Microsoft Access, etc
Excellent communication skills both written and verbal required
Exhibit persuasion and leadership skills to work within a highly collaborative culture
Must be a quick study and highly effective under pressure in a fast-paced, changing environment

Analytics Solutions Analyst Resume Examples & Samples

Bachelor Degree or higher (Computer Science, Economics, Mathematics statistics, Business Analytics, etc. preferred)
Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment
Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly

Solutions Analyst Resume Examples & Samples

Influence customers, product managers and engineering in relation to design decisions, technology choices and timelines
Show deep understanding of domain and industry trends and their impact on product future
Establish close partnership with Quality Engineering and Build and Release Engineering teams to ensure successful releases
Proactively identifies and removes project obstacles or barriers on behalf of the team

Solutions Analyst Resume Examples & Samples

The advisor process, financial planning, business and practice management and reporting
Client communications, statements and web experience
End Investor account administration, and securities processing
Portfolio and Trade Order Management
Requirements driven by trends in Regulatory, Compliance, and Industry standards
Data Integration, Platform Architecture, Network/Communications
Determine current and future market requirements within the context of what drives value for the US PB market unit
Drive innovation related to SEI’s US Private Banking market segment
Monitor and determine requirements to maintain regulatory and industry compliance standards
Support Client and Prospect Initiatives
Oversee the Agile Development Process at the Program level as a Product Manager
Decide Solution Priorities and make necessary trade-offs within Market Segment
Maintain the product roadmap for specifically owned product & service bundles
Recommend Pricing/Packaging Structures
Support creation and maintenance of Documentation/Marketing Collateral
Coordinate Release of new solutions into the market
Manage Vendor Relationships where needed
Other duties as necessary

Solutions Analyst Resume Examples & Samples

End Investor communications, statements and web experience
End Investor Account administration, and securities processing
Asset Management Tools, including Model Management, Portfolio and Trade Order Management

Programmatic Solutions Analyst Resume Examples & Samples

Create and maintain reporting, forecasting models, dashboards and other analysis tools in order to track monthly, quarterly, and yearly revenue
End-to-end ownership of programmatic campaigns in DFP, including trafficking, troubleshooting, optimization, and reporting
Own day-to-day management of approved advertiser lists for each of Bazaarvoice’s publisher partners to ensure proactive management and flawless execution
Closely monitor marketplace trends to surface new opportunities for growth and present findings and recommended action to internal stakeholders
Manage day-to-day flow of demand partners including but not limited to SSPs, networks, DSPs, and ATDs
Own and optimize programmatic waterfall within DFP, utilizing data and trends to ensure high fill rates and maximum yield
Setting up and launching programmatic ad deals across multiple platforms
Build the framework for, implement, and manage private marketplace deals through SSPs
Key point of contact with internal Strategic Partner Management team to ensure all block lists are updated and enforced
Monitor placements and PMP deals for performance and delivery; develop strategies to increase performance and monetization
Must possess a BS/BA degree; math or statistics degree a plus
1 to 3 years’ experience in online advertising and 1+ years working with programmatic selling and data management technologies
Experience with digital media monetization and ad serving platforms and technologies like DFP, DoubleClick AdExchange, IndexExchange, AOL, and OpenX
Proactive problem-solving skills and ability to persuasively communicate recommendations to both internal and external partners
Self-starter that thrives in a role that requires independent thinking
High level of proficiency with Excel. Experience with data visualization software like Tableau a plus
Experience using reporting aggregation software like Staq or Ad-Juster to track publisher programmatic performance
Brings an attitude of winning
Leans into challenging situations
Embraces and seeks innovation
Exercises courage to take calculated risk
Builds collaborative relationships up, down, and across the organization
Is optimistic and looks for solutions

Solutions Analyst Resume Examples & Samples

Provide Subject Matter Expertise for business functions or configuration of application systems environments in the Venetian Casino Resort, Sands Expo and Sands Bethlehem Application suite
In partnership with the Product Management team provide subject matter expertise for determining business requirements to address business opportunities or issues across business functions within a Venetian|Palazzo, Sands Expo and Sands Bethlehem functional vertical (e.g., Back-of-House)
Working with the Product Management team and vendors, actively participate in the solution phase in support of the business requirements across functional areas
Assist in providing input for project/effort modeling and sizing of solutions
Develop functional and technical specifications from the business requirements
Develop criteria for supporting developed solutions
Create solutions that will include components of systems development, process improvement, organizational change, strategic planning, or policy development
Successfully engage in multiple initiatives concurrently, including application and on call support, minor projects, major projects, functional requirements, systems specifications and subject matter expertise
Work independently with users to define concepts under direction of Project Managers and Product Managers
Continuously build knowledge base of Venetian|Palazzo application suite
Provide L2 application and on call support for Venetian|Palazzo, Sands Expo and Sands Bethlehem application suite
Independently and self-directed, manage projects of short duration projects (typically 1 to 3 months)
Participate as a resource on major projects as requested
Bachelor’s degree or equivalent in relevant discipline
5 to 7 years in business requirements gathering and definition required
3 to 5 years in information technology or working with information technology professionals
Expertise associated with an applicable application environment of the Back office departments– including but not limited to Infinium, Kronos & Stratton Warren application and interfaces, Security and Housekeeping systems – Foundation Logic or Invotech, Payroll and Human Resources systems, etc
Experience with large, major projects
Business analysis skills, with the ability to forecast implications and provide consultative recommendations and solutions
Maintain consistent adherence to the properties Unmatched Guest Service Standards

Senior Client Solutions Analyst Private Banking Credit Solutions Resume Examples & Samples

1) Process and Analyze Customer Reporting items by
Maintaining a complete monitoring system to ensure customer reporting is completed in a timely manner
Updating the monitoring system with necessary information to ensure accuracy of the customer reporting requirements
Completing the Financial Analysis Worksheet (FAW) in an accurate and timely manner as required
Identifying and action customer reporting items that are overdue, and following up with Credit Solutions Manager and/or Private Banker for overdue items
Supporting the offside conditions and onside with material deterioration process
2) Support the Annual Review process and preparation of credit correspondence by
Analyzing client files in the monitoring system to determine annual review reporting items that are due
Supporting the DSCG / DCRM in contacting clients regarding the submission of annual reporting items
Commencing the preparation of 1035s and assisting DPBSC / DCRM as necessary
Preparing/completing spreads of annual financial reporting as necessary in the FAW
3) Supporting the management of Conditions Precedent items by
Assisting in the collection of conditions precedent items as outlined in Commitment Letter, and uploading items into SDR
Completing certification documentation and uploading the template into SDR for review by DPBCS / DCRM
Emailing completed and verified Conditions Precedent Confirmation templates to the Business Service
5) Ensuring adherence to the Bank's Anti-Money Laundering program, Know Your Customer requirements and Guidelines for Business Conduct, by reporting any unusual occurrences or fraudulent activities per established procedures
Good excel skills needed to prepare and update Financial Analysis Worksheets
Good credit skills (familiarity with writing up complex deals, spreading financial statements, assessing risk, financial modeling and drawing conclusions)
Moody's Financial Analysis knowledge
Intermediate accounting and financial statement analysis
Good knowledge of the Bank's retail, commercial and private banking products and services
Negotiation skills required for internal discussions
Customer contact may be required for follow-up on information gathering for new deals, interim/annual reviews and compliance

Solutions Analyst Resume Examples & Samples

Leverage quantitative skills to derive answers to clients' ongoing business analytics and reporting questions
Work collaboratively with clients to ascertain the client’s specific business information needs
Execute a specific plan for analyzing the data necessary to secure solutions to clients’ particular business information need(s)
Discuss and determine with clients which specific data may be best utilized in order to perform the necessary analysis
Evaluate, assess and analyze the data necessary to provide solutions to the client’s particular business information needs
Gain immediate familiarity with client’s internal processes
Develop expertise within a client analytics area
Be available for clients during regular working hours
Bachelor's degrees in Engineering, Information Technology/Systems, Statistics, Economics, Mathematics or a related field with a record of academic success
Experience working with pharmaceutical data (IMS, Symphony Health, or similar)
Self-discipline for planning and organizing tasks, where repeating tasks are executed efficiently with accuracy and discipline
Communication skills that enable clear explanation and resolution of information needs

Solutions Analyst Resume Examples & Samples

Experience working with pharmaceutical data (IMS, Symphony Health or similar)
Experience working with SAS preferred
Strong communication skills that enable clear explanation and resolution of information needs

Client Computing Solutions Analyst Resume Examples & Samples

Bachelor’s degree or equivalent combination of education and experience in Computer Science, Information Technology, Engineering or a related field required, with a concentration in the supported business area
5+ years of technical analysis or process management
2+ years managing SharePoin in Microsoft Collaboration Suite
Strong analytical skills, applied to both IT applications and business processes design, preferably in manufacturing environment
Demonstrable skills in troubleshooting for, communicating with, and effectively supporting non-technical internal customers
Working knowledge of Office365 and in depth knowledge of applications such as Yammer and InfoPath
Experience supporting cloud based collaboration clients like Office 365
Experience with application of security best practices applied to collaboration platforms like Exchange, Active Directory, Instant Messaging, MDMs, etc

Solutions Analyst Resume Examples & Samples

Develop a full understanding of customer needs
Active involvement in practice development, team participation, and relationship building
Employ a high level of problem solving skills to identify and diagnose complex problems. Customer success is a motivating goal
Proactively contribute to all stages of the project life cycle up to and including implementation
Functions as a primary technology contact, communicate frequently about schedules, deliverables and risks
Play a technical leadership role on design or development of projects with little or no supervision to act as technical lead on even difficult project engagements
Define project standards and ensure their use, perform complex event-driven infrastructure implementations
Identifying problems and recommend appropriate solutions for companies in a wide variety of circumstances
Assist in identifying project requirements, strategies and schedules in support of project/initiatives analysis and prioritization
Play a role in the development to promote team morale and productivity, such as participating in hiring process, team assignments, and cross training etc
Provide guidance and technical direction to team members and the rest of PSG as appropriate
Recognize accomplishments, provide feedback of other members of the team and assist in the definition of work objectives and desired outcomes to the technical team
7-9 Years of Proven IT Projects experience
Bachelor's degree in Computer Science / Information Technology
Preferred: Master’s Degree in CS/IT or equivalent
Has exceptional knowledgeable about a specific set of TIBCO products and their supporting technologies Strong software development and design skills using integration technology
Certified in the installation, configuration and implementation of AE suite of products including Business Works, In Concert as well as a solid working knowledge of the B2B solutions. For newly hired consultants this would be required within 60-90 days
Demonstrated proficiency in the Windows platform and UNIX
Demonstrated proficiency in JMS, JSP,EJB, SQL, JAVA, XML,HTML,.NET and Web Services
Analysis and design skills of moderate to complex scope
Familiarity with iterative development life-cycle and methodology
Understanding of Network design and operation and performance tuning
Experience with Systems Management software
Solid background in system performance analysis and capacity planning
Background in vertical industries such as, Financial Services, Government, Logistics, Healthcare and/ or Hi-tech manufacturing
Working knowledge of workflow tools
Successful deployment of complex, high volume, event-driven TIBCO infrastructure solutions
Solid understanding of operational aspects of TIBCO solutions and the correct handling of operational issues or migration challenges
Open to travel

Enterprise Solutions Analyst Resume Examples & Samples

System Management – 50%
Three to five years’ experience Automotive Finance Company Operations with specialized knowledge in one or more of the following areas: Collections, Customer Care, Accounting/Tax, Financial Maintenance, Remarketing, Data Governance, Structured Finance
Prior experience as a Supervisor, Training and Quality representative and/or department analyst desired
Prior experience working on Information Technology Projects including participation in requirements and/or testing phases
Proficiency with the FIS Automotive Suite including AF, DM and TPSM
Proficiency with Microsoft Word, Excel, PowerPoint, Visio and/or Task Map, and SharePoint
Proficiency with Jama Software for Requirements Management, Test Case and Defect Management
Demonstrated success in the probing, collection and documentation of functional requirements

Solutions Analyst Resume Examples & Samples

Ability to query, extract and perform analysis on large amounts of data to facilitate conclusions and/develop procedural recommendations
Knowledge of business process design and management
Ability to perform root cause analysis and communicate results and recommendations to all levels of management
Matrix support to US Sales and global Sales Planning to execute operational activities
Demonstrated ability to work on multiple complex assignments concurrently
Intermediate to advanced SQL experience; knowledge of SAS also helpful
Strong human relations, communications, project/process management, and analytical skills
Experience with SAS and/or statistical modeling
Strong persuasive presentation building skills
Demonstrated application of QDM practices
Robust knowledge of SQL and statistics; knowledge of SAS also helpful

Solutions Analyst Resume Examples & Samples

Development experience Iron Python, JavaScript, HTML5
Understanding of business intelligence platforms and interactive analytics
Strong knowledge of SQL and be proficient in quantitative/qualitative data analysis
Ability to relate well with both technical and business users
Ability to plan and work on multiple major, often highly visible assignments concurrently
Strong business acumen and interpersonal relations
Tech savvy professional with a strong willingness to learn new tools and stay on top of Business Intelligence industry trends

Solutions Analyst Resume Examples & Samples

Develop strategies to increase the effectiveness and efficiency of FedEx sales forces and sales support
Development of strategies from ideation to implementation: hypotheses formulation, data mining, comprehensive analysis (including using statistics and financial modeling), presentation to senior management, and then transfer to the team responsible for project execution
Develop and coordinate the implementation of programs in support of sales and marketing plans. Develop incremental programs to ensure achievement of sales goals
Ability to query, extract and perform analysis on large amounts of data to facilitate conclusions and/or develop procedural recommendations
Initiative in problem solving; QDM practices
Excellent communication/collaboration skills
Experience with on-line research

Senior Client Solutions Analyst Resume Examples & Samples

Intermediate
Good credit
Established
Undergraduate

Infrastructure Solutions Analyst Resume Examples & Samples

Build and design systems to track key operations metrics for the team
Advise the wider team, regionally and globally, on trends in data science
Engagement with senior technology and business stakeholders in the APAC region
Present and maintain systems for automated metrics gathering for Solutions Architecture team operational purposes in APAC region
Partner with internal GTI experts from the Service Towers in review of any edge case design or net new product requirements in area of data science and metrics
Maintain an effective technical network across GTI, knowing the “Go-To” SMEs in multiple service areas
Develop an effective network of other data science professionals across the firm globally
Customer focused and able to prioritize work based on customer requirements
Technical credibility from deep knowledge/understanding in area of data science
Experience working closely with Senior infrastructure and AD architects
Takes accountability and ownership for key initiatives
Credible and mature personality, with some presence
Ability to say No when appropriate, and ask questions even when uncomfortable to do so
Strong enough to hold your peers accountable in other groups/towers (in a constructive way)
Concise communicator - able to translate detail into a concise story, getting immediately to the punch line
Self-starter, motivated - wants to get in, roll sleeves up and make a difference
Able to influence groups not directly working for you
Wants to be a change agent, make improvements. Thrives on change
Data Science – statistics, metrics, data visualization and analysis
Database – SQL, no-SQL, data and schema design, data cleansing, data transformation, etc
Development – Continuous Delivery, Java, Python, C#, agile, scrum, DevOps, microservices
Basic knowledge of IT infrastructure components of compute, storage and networking
Proven experience managing and working with culturally diverse and geographically distributed teams
Experience working within large global organization and building and maintaining a global network
Effective Project and Time Management skills
Must align with corporate values and direction and add to the team dynamic
Ability to deal successfully with ambiguity and influence change (sometimes in the absence of direct reporting lines)
Experience of having worked in an Application Development function and Infrastructure function

Platform Solutions Analyst Resume Examples & Samples

Support Platform Solutions Manager and/or Director in leading stakeholders from internal specialty groups and external partners to deliver against value driven account roadmaps. Help manage project progress against agreed timelines and coordinate and control activities to ensure projects are delivered on-time/budget
Become resident expert at using TerminalOne, MediaMath’s media trading platform, and articulate value proposition to all levels of a client organization
Understand and communicate relevant new products, features and capabilities as they become available and ensure successful deployment and activation on your clients
Identify opportunities for upsell to existing clients. Formulate business plans that center on value creation and articulate value propositions MediaMath can offer to the client’s business
Serve as the MediaMath institutional knowledge hub for clients in your book of business
Lobby for product initiatives and data/technology/supply integrations that can contribute to the success of the clients in your book of business
Own and develop strong relationships with client mid-tier management
Serve as client’s centralized, day-to day point of contact
Understand and champion client goals by
Bachelor’s degree; (Preferably in quantitative discipline Mathematics, Economics, Engineering, Statistics, Physics, etc.)
1-3 years of experience in online advertising account management, marketing consulting and/or brand management or yield optimization
Strong communication skills; personable; charismatic
Experience with marketing campaign design, campaign management, and analysis preferred
Excellent listening, negotiation, presentation, written and verbal communication skills
Comfortable working in a fast-paced, demanding, and fun entrepreneurial environment
Must be able to travel 10 - 20% of the time (frequent day trips, semi-regular overnights required)

WFM Solutions Analyst Resume Examples & Samples

Manage integration and implementation projects
Help assess Optum business areas for opportunities to benefit from integration with our enterprise-level Workforce Management
Educate Optum leaders on WFM practices
Help craft recommendations based on assessments
Promote WFM to business areas that do not use Optum Workforce Management
Learn about each business area and support positive WFM relationships with key leaders
Track and report project savings impact
Follow standard project management documentation requirements
Communicate project progress to senior and executive-level staff
Disseminate critical information and actions to multiple organizational levels and across functions
Mentor ERA teammates, record project progress and track hours per project, brainstorm solutions, estimate savings models
3+ years of experience creating and delivering written and spoken presentations
1+ years of experience with workforce management or workforce management tools
1+ years of experience communicating to diverse audiences including executive level
1+ years of experience working with project management, preferably as a project leader
Experience within a healthcare organization
Experience with developing an action plan based on strategic direction
Experience with Avaya, TotalView, and Interaction Decisions
Strong knowledge of WFM Principles
Strong PC skills (e.g., Word, Excel, PowerPoint)
Soft skills for adapting presentation style based on listener’s needs and build trust

Alternative Solutions Analyst Resume Examples & Samples

0-2 years of experience of comparable industry experience (e.g. investment management, investment banking, management consulting)
Intellectual curiosity and strong analytical, quantitative, and critical reasoning skills
Ability to clearly articulate ideas, both written and oral, to internal and external audiences across various levels of seniority
Ability to work effectively at all levels of an organization and build strong relationships with team members, managers, and senior executives in multiple locations
Proven experience in organizing and managing multiple priorities and deadlines
Experience with alternative investments preferred

Business Intelligence Solutions Analyst Resume Examples & Samples

Managing contractual engagements with vendors and Citi Sourcing resources including negotiation of new contracts, amendments to existing terms, and ongoing renewals
Providing technical leadership on projects to expand data and analytics infrastructure and capabilities
Liaising between CTI, GCT, and client teams to ensure timely execution on business requirements in support of critical regulatory projects and high-priority projects
Supporting Data Scientists in providing optimization recommendations to internal clients based on current technology stack
Ensuring consistency across strategic plans, operating plans, project proposals, book of work, and capacity plans across application development, infrastructure, and the business
Ensuring timeliness, accuracy, and usefulness of management reporting, as well as overseeing the preparation and communication of monthly reports. Defining global scorecard reporting to capture key monthly metrics and trends
Assist with ensuring linkage to financial projections, working with CFO teams and Expense Management
Demonstrated ability to work in a highly dynamic environment
Experience with procurement and contracts processes and vendor relationship management
Extensive experience with deploying large analytical systems in support of programs like CCAR on commodity LINUX hardware
5+ Years experience in the financial sector
3+ Years experience with enterprise platform expense and deployment management
Experience with SAS software a plus
5+ Years experience with business partner and vendor relations

IT Solutions Analyst Resume Examples & Samples

Assist in the design, build, deploy and sustain of digital solutions across all Nestlé UK & I businesses
Good knowledge of Google Analytics, Google Tag Manager and techniques around Search Engine Optimisation
Ability to explain technology with clarity and simplicity

Solutions Analyst Resume Examples & Samples

Primary administrator for Host Analytics – manage the day-to-day
Participate in the Host Modeling Cloud implementation, partnering with business stakeholders, project management, technology teams and vendor resources to deliver the next phase of financial modeling capabilities
Address related questions or concerns from Finance and manage service delivery commitments with the vendor
Work closely with Corporate Technology peers and Finance and Accounting leadership to resolve systems issues
Understand and articulate business requirements, then develop high-level solutions

Workplace Wealth Solutions Analyst Resume Examples & Samples

BA / BS with a strong academic record
Strong written and verbal communication and presentation skills with proficiency in
Previous project management skills required

Taleo Solutions Analyst Resume Examples & Samples

Partner with various stakeholders across multiple disciplines to proactively assess and implement technical solutions that support business goals and objectives in alignment with Talent Management System roadmap priorities
Partner with functional process owners to proactively define business requirements and identify technical specifications, investigating impact on systems and coordinating implementation of changes across multiple stakeholder organizations
Formulate and present recommendations regarding functional and technical solutions that improve business processes, enhance user experience, or reduce operating expenses
Serve as functional lead for Talent Management technology-related implementations, upgrades, and projects interfacing with IT Solutions and other functional areas to ensure projects are completed in a timely and accurate manner
Execute extensive testing prior to implementation of changes -- develop user acceptance test plan, create test scripts, and lead testing execution working with functional and technical resources to troubleshoot and resolve issues
Work with functional process owner and other resources to develop training plans, create training materials, and execute user training when necessary
Leverage performance metrics to monitor process performance and technical impacts / implications on performance, making adjustments as necessary to ensure technical solutions meet business needs
Assess end-user adoption and satisfaction, proactively addressing issues / opportunities working closely with functional process owners and vendor / IT support
Interface with external vendors to provide optimal solutions ensuring supplier quality and performance against NG standards and requirements
10 years of progressive experience within related roles
Strong analytical thinker with demonstrated knowledge of Talent Management processes and supporting technologies
Proven understanding of business objectives with ability to design technical solutions that help drive business results
Demonstrated ability to proactively build and maintain relationships at all levels of the organization, gaining support and cooperation from others outside of a direct reporting relationship
Demonstrated ability to interface with all levels in the organization as well as across multiple functional areas and external suppliers
Proven interpersonal skills to collaborate, influence and consult with leadership, functional stakeholders and technical specialists
Demonstrated experience leading project teams geared at reengineering or automating processes
Demonstrated ability to understand new information and its implications easily
Demonstrated ability to work independently with minimal direction and interact with all levels of management across the company
Superior written and verbal communication skills; able to clearly communicate to both an executive audience and front-line personnel
Detail-oriented with proven ability to handle ambiguity and create structure with minimal guidance
Demonstrated ability to work in fast-paced environment and deliver quality results under tight deadlines
Proficiency with application software (Microsoft Office Suite), MS Project, and VISIO
Minimal travel required as needed
Strong working knowledge and experience with Taleo Talent Management applications, preferably across multiple modules / disciplines
Experience supporting system requirements within a highly compliance-driven environment
Experience supporting Talent Management needs and systems for non-US / international entities
Experience within Aerospace & Defense industry

Senior Voice Solutions Analyst Resume Examples & Samples

Capture detailed business requirements from internal customers and align them to the tools and applications we use and support
Design and execute changes to the end-end IVR and call routing environment that meet business requirements
Execute the end-end QA and UAT process to ensure changes meet stakeholder requirements and produce the intended affect including delivery to the proper centers and agents, as well as an excellent customer experience
Perform risk analysis and develop risk mitigation plans when deploying changes to the telephony environment
Create and maintain change management measurements and reporting
Maintain toll free number inventory and supporting documentation for multiple lines of business
Manage business partner relationships through regular meetings, providing status and guidance on change requests
Prepare routing documentation and facilitate training to peers and business owners on changes related to call routing
Coordinate telephony builds, testing, and implementation in accordance with schedules and resource availability
Provide leadership and on-call support to manage the resolution of issues related to call routing
Analyze available network and platform data and recommend changes to the voice environment that maximize the customer experience, self-service rates, increased accuracy of call delivery to appropriate agent, decreased talk time, and increased resolution rates
Partner with BI as well as Workforce Management to ensure that solutions are built to accommodate reporting and workforce management platforms
Deep understanding of call centers operations, including standard KPIs, workforce planning, IVR development, call routing and skilling, and incident management
Working knowledge of Agile or similar development life-cycle methodologies
Exposure to IVR & call routing systems such as Cisco ICM, Cisco CVP, Cisco Call Manager, Cisco UCCE, CTI integrations, Avaya. or other similar systems
Experienced with Verizon Network Manager, AT&T Route-it, or other voice networking solutions
Advanced user of Microsoft Excel, Visio, with exposure to SQL
Five years of recent contact center operations experience in workforce planning, IVR development, routing or related field
Skilled communicator who is adept at explaining call center, IVR, and routing concepts to a broad range of technical and non-technical persons
Ability to influence decision making to bringing groups to consensus
Ability to manage multiple complex projects simultaneously
Proven success in fast-paced and dynamic environments
Strong customer service orientation, process and organizational skills
Demonstrated technical aptitude and analysis skills
LI-TL1

Solutions Analyst, AVP Resume Examples & Samples

Assist with testing efforts for both System Integration Testing and User Acceptance Testing
Troubleshoot issues and solve problem
Business analyst with 3+ years prior experience as an analyst in financial services
Experience with Misys Summit product and working on medium to large scale projects is a plus

Solutions Analyst Resume Examples & Samples

Serves as critical point of contact with clients for day-to-day inquiries
Creates and performs training to build internal knowledge on product and process
Acts as an escalation for client counterparties and internal teams for appropriate issue resolution
Responsible for leveraging and maintaining internal knowledge articles
Bachelor’s degree with 4-7 years of relevant experience in customer service and technology
Superior troubleshooting and analysis/resolution skills
Ability and experience to work effectively and directly with clients
Interest in joining the best team in the investment technology business

Product Solutions Analyst Resume Examples & Samples

Documentation of business requirements and use of change control process related to new business opportunity management and product development / remediation
Lead requirements analysis and verification, ensuring that business requirements needs / objectives and opportunity-defined goals
Lead investigation of alternative operational models (including financial analysis, organizational structure and workflow documentation) that supports effective decision-making
Facilitate completion of comprehensive workflows to reflect efficiency, innovation and solid decision making
Collaborate with various teams (including multiple business units like RX, CSG, Insight, internal and external partners) and skill sets to produce customer-responsive, executable operational models
Evaluate data collected through opportunity research and business process analysis to inform requirements identification and process development
Analyze scope and resolution of medium to large size Opportunity Management and Product Development requests
Provide clear description of risks / issues – incorporate mitigation strategies as developed
Demonstrate subject matter expertise in E2E enterprise functional knowledge
Perform complex conceptual analyses
Identify deviations from standards for further business review
May lead functional, business segment or multi-segment meetings, teams or projects
May provide oversight to other coordination resources as required
4+ years of experience in product leadership or project leadership role, with executive-level exposure
5+ years of experience in gathering and documenting business requirements and making data-driven analytical decisions
5+ years of proven ability to lead large, cross-functional / cross-enterprise teams and ability to think through business needs and translate them into operations / technology needs
3+ years of healthcare or health insurance experience
Intermediate level of proficiency with Microsoft Office (including Project, Word, Excel, Outlook, Visio, SharePoint and PowerPoint)
Strong Initiative – results oriented
Consultative
Ability to influence without direct authority
Accountable – timely
3+ years of experience in Behavioral Health / Claims knowledge
Health care delivery experience
WebEx presentation skills
RSA level 2 certification
BA / BS degree in Business, Operations, Clinical Discipline or related field or equivalent education and experience

Solutions Analyst, AVP Resume Examples & Samples

Responsible for owning complete requirements related activities on assigned project(s) and related deliverables, as prescribed by Citi
Conduct business problem/needs analysis and assist Project Manager in defining high level scope for project proposals
Facilitate Vision workshops with stakeholders to help define and document business needs and solution vision
Conduct scope analysis and gather high level business requirements through various requirements elicitation techniques. Create scope and requirements models like Use Case Models, Context Diagrams, Process Models and Sequence Diagrams etc
Conduct business process analysis
Progressively elaborate and document user requirements into user stories and use cases. Analyze business rules and define data elements needed
Walk all project stakeholders through requirements, and obtain their signoffs on requirements, as needed
Maintain Requirements Traceability and keep project team informed on any changes in requirements through defined change management process
Define and maintain Business Value Realization plan describing how project success is defined and will be measured
Incrementally verify requirements through user testing. Assist Product Owner in user acceptance testing and training end users
Work closely with UI designer and project team on clarifying requirements throughout the project lifecycle
Manage change in requirements based on defined process
Assist Product Owner in the development of User Guides/Manual
Bachelor's degree in a business related discipline is required
A minimum of 6 years of Business Analysis experience in financial services or related industry
Should have basic understanding of the credit markets, characteristics of fixed-income securities and credit risk. Understanding of Securitization and Structured Finance would be an advantage
Must have strong facilitation skills and experience facilitating workshops with large groups
Must have strong experience in elaborating user requirements in User Stores and Use Cases
Must be experienced in various requirements models like Use Case Models, Business Process Models, Data Flow Diagrams and Context Diagrams, etc
Should have some basic understanding of various technologies used in industry
Experience within a structured SDLC and project management environment required
Must be motivated, able to work in a team environment, and embody a "whatever it takes to get the job done" attitude
Should be highly proficient in Excel, Visio, Word, MS Project. Some skills in usage of any defect management tool (e.g. Quality Center) and MS SharePoint is required
Experience working with multi location teams will be an added advantage

Taxonomy & Metadata Solutions Analyst Resume Examples & Samples

Develop, implement and maintain entity lists, taxonomies and ontologies
Research metadata standards, create best practices guidelines and provide necessary training to execute
Analyze and fix inconsistencies on taxonomy terms and metadata sets
Lead the use of metadata content into the enterprise systems (iNews, NewsConnect, MAM, PAM)
Help determine automated technology solutions to enhance existing workflows and existing data sets
Two years+ experience working in related job
Experience with XML/JSON
Experience creating and implementing metadata standard, schemas and taxonomies
Familiarity with media or publishing industry a plus
Hands on programming experience a plus
Master's of Library Science (MLIS) preferred

Solutions Analyst Resume Examples & Samples

Demonstrated skills in data mining/ pattern recognition across various data sources and platforms
Intermediate to advanced understanding of Excel, Access, Tableau, SQL, Oracle, SAS, Tibco Spotfire, data visualization products or related tools
Demonstrated ability to learn new tools
Proven analytic/ business problem solving abilities with a data quality/ Integrity mindset at various level
Strong FedEx Sales business acumen and interpersonal skills
Ability to explain complex processes in a manner easily understood by others
Business process design and market research experience
Experience in Quality Assurance arena

Solutions Analyst Resume Examples & Samples

Provides fraud consulting to enhance and support the deployment of fraud prevention solutions
Performs data and quality analysis, including data mapping reviews, data validation, remediation, alert validation and issue impact analysis
Works on technology business consulting projects to meet specific client requirements
Serves as a liaison between client’s business owners and IT department
Defines product scope, objectives and requirements, and defining specifications and data models for product development and testing
Hands on Experience with ETL tools
Hands on experience with any high level programming language. C# will be preferred
Hands on experience with scripting (batch scripting, bash scripting)
Knowledge of application architecture
Experience with large databases and data warehouse
Ability to quickly learn banking concepts and financial fraud concepts

Treasury Asset & Liability Management Solutions Analyst Resume Examples & Samples

Assisting with the development, documentation and testing of product models needed as input to Financial Planning and
General understanding of core economic drivers (GDP, CPI, unemployment, housing, interest rates) and their impact on
Advanced degree in quantitative related field -- statistics, computer science, economics, econometrics, finance or

100

Solutions Analyst Resume Examples & Samples

Ability to make sound decisions based on limited or ambiguous data/user requirements
Provides timely project updates to manager and director level
Clearly and effectively communicates application enhancements to various stakeholders within Sales, Marketing, and Solutions

101

Solutions Analyst Resume Examples & Samples

Developing business cases to support new servicing products or enhancements, and working with key stakeholders to test/pilot and deploy initiatives
Managing key partnerships and vendor relationships with various 3rd party providers of CRS servicing applications and solutions (Desktop, IVR, Internet/Mobile, Chat, Digital Assistant, etc.)
Drive the addition of data analytics and insights as a discipline in Operations to better understand customer behaviors and identify solutions through read-outs from test and learn activities and big-data analysis
Engage and partner with both RS Operations management and staff to understand operational strategies and the applicability of supporting self-servicing and digital technologies
Bachelor’s degree in Business Administration, Data Science, Operations Management, Financial/Business Analysis, Marketing or related field
5-7 years of business analyst and/or program management experience; direct operations experience a plus
Digital solutions experience preferred
Deploying and/or managing Chat/Messaging, E-mail, SMS programs, Digital Assistant and/or AI Bot optimization
Process improvement certifications such as LEAN/Six Sigma a plus
Forward compatible leader that has a history of leveraging their curiosity and acting with a sense of urgency to find and deliver solutions
Experience with Site Catalyst/Omniture data and reporting
Prior experience with responsive web platforms & experience with HTML5 mechanics a plus

102

Digital Solutions Analyst Resume Examples & Samples

Supports Digital Solutions Managers in developing digital channel strategies and roadmap to influence sales and improve customer satisfaction
Partners with SMCC on the development of copy and graphics for website and sales usage
Assists in the implementation of the roadmap to drive customer adoption and engagement
Reports on digital channel solutions key performance indicators

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AVP, Solutions Analyst Resume Examples & Samples

Provide data integration and analytical support in retiring legacy and manual data sources and replacing them with strategic data sources
Review liquidity regulatory requirements, decompose regulation into available data elements in GLRS and/or RegInsight, and support data gap analysis
Develop business requirements documentation, incorporating feedback from various domains (Technology, Treasury business, Financial reporting and Controllers)
Create process maps and flow charts in Visio to document, “As Is processes” and design Future State enhancements
Drive compliance with Citiwide Key Initiative standards, including the creation of key deliverables with signoffs secured from required stakeholders in a timely manner
Analyze daily reporting processes, identify pain points, issue trends and support the development of remediation plans
Minimum Bachelor’s Degree; Graduate level degree a plus
3+ years of experience in Financial Services required
Knowledge of the Treasury function and in depth knowledge of balance sheet products is strongly preferred
Ability to multi-task and think through logical next steps in project life cycle and troubleshooting reporting issues
Analytical and able to decompose issues into logical components to facilitate resolution
Clear and concise communication skills
Proficiency in Microsoft Excel, including graphing pivot tables, reference functions and data analysis
Understanding of Microsoft Project, including creation of milestones, dependencies and tracking a project plan baseline
Knowledge of Microsoft Access is a plus
Proficiency in Microsoft PowerPoint, including past experience creating senior management level presentations is a plus
Working knowledge of SharePoint

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Solutions Analyst Senior Resume Examples & Samples

Researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that
Consults directly with the client and may travel to the client site
Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
Hands on experience with databases. MS SQL Server preferred

105

IT Continuous Improvement Solutions Analyst Resume Examples & Samples

Good overall general educational qualifications
Experience of supporting and developing IT systems
Experience implementing ITSM solutions into existing service desk environments
Track record of implementing cost saving improvement measures
Experience developing the HEAT ITSM application
Front end web development experience and HTML skills
Ability to identify process weaknesses and improvements
Innovative and creative problem solving
ITIL Foundation certified with strong understanding of ITIL processes and their implementation into a service desk environment
The ability to review, amend and create documentation for processes, knowledge and standards
Proven effective written and verbal communication skills with experience presenting to small and medium audiences
Willingness to undertake training to deliver outstanding customer experience
Proficient in Microsoft Excel, Word, PowerPoint and Project

106

Solutions Analyst Resume Examples & Samples

Perform stakeholder interviewing to understand current processes and gather new requirements
Produce requirements/user stories which clearly state the business needs and align with business processes
Construct basic process models
Construct use case scenarios and prototypes
Facilitate user story workshops
Support the business by handling questions or clarifications from the development team as they are building/modifying the system
Participate in the testing of new features and functionality to ensure the delivered solution meets the requirements
Work closely with the Product Management team to deliver business value
Qualified candidate will have three or more years in a solutions analyst / business analyst role within the software development industry utilizing an agile development methodology
Bachelor’s degree required, but additional relevant experience may be substituted for this requirement
Exposure to Java and experience with Microsoft Visio, Balsamiq, Confluence, and Jira Agile preferred

107

Human Resorces Solutions Analyst Senior Resume Examples & Samples

Contribute to internal content (KB) and proposes updates and enhancements to ensure constantly up to date data base on the intranet – escalate issues when noted, and support with new content if required
Relevant knowledge in Human Resources
Managing priorities and workloads
HR Integrator/Problem Solver
Dealing with Ambiguity
Perseverance – pursues tasks with energy, drive and need to finish; does not give up until task is complete
Excellent Communication Skills (Written & Oral)

108

Card Solutions Analyst Resume Examples & Samples

Analyze, evaluates and reviews product functionality and processes. Makes recommendations regarding automated banking and card services systems and products, for scalability and improved efficiencies
Provides excellent written and verbal communication in a professional manner, engaging all internal and external members impacted, directly or indirectly
Assists with the design, development, implementation, and operation of automated banking systems and card services through the conversion process
Assists the Conversion Services team with conversion related processes and projects
Performs necessary due diligence for potential acquisitions, analyzing products and systems
Conducts product mapping during the conversion process, serving as the point of contact for team members and effectively communicating with all individuals involved
Ensures processes are compliant with local, state, and federal regulations related to automated banking and card services within the Bank’s service areas
Coordinates work activities to achieve on-time completion of assigned tasks
Participates on project teams such as mergers/acquisitions, Jack Henry Release, Retail Banking, Risk Management and Compliance, Treasury Management, and lead internal department projects
Effective communication, presentation, and negotiation skills
Extensive knowledge of retail banking, operations and technology
Proficient in MS Office, including Visio and Project
Proficient with Core banking systems and ancillary products
Knowledge and understanding of Card and ATM technology
Understanding of business requirements gathering and translation to technical requirements
Knowledge and understanding of technology software: development and life cycle methodology
Knowledge and understanding of technology infrastructure: product management and development
Thorough knowledge of bank policies, procedures, audit and exam functions
Knowledge of federal and state laws and regulations related to bank operations and payment operations
5 years of experience in Retail Banking or Operations

109

Solutions Analyst Resume Examples & Samples

Review incoming requests requiring Infrastructure services to help identify high-level requirements
Partner with cross functional teams and Subject Matter Experts to validate the project ask and drive requirements elicitation as required during the systems development life cycle
Communicate with and engage appropriate IT organizations to ensure strategic technology alignment
Ensure meeting success by providing structured facilitation between technical staff and others, keeping discussions focused, clear and within scope to obtain infrastructure requirements
Perform technical research and detailed analysis as required
Complete and publish project documentation: Current State Analysis, Infrastructure Charter, Infrastructure Requirements, process documents, and cost estimates
Produce detailed and summary infrastructure related cost estimates for projects and discretionary initiatives
Present validated artifacts to key stakeholders as part of a prepared presentation
Obtain written approval from key stakeholders to secure project funding / progress
Highly accountable for the effectiveness, quality and timeliness of project design decisions
Prepare business requirements reports, feasibility studies, and cost justification statements
Analyse requirements and translate into IT process engineering changes
Participate in the development of basic infrastructure solutions intended for project use
Refine basic infrastructure designs with input from build engineers, service owners and Infrastructure solution architects to ensure solution alignment and design traceability
Participate in Lessons Learned sessions
Bachelor’s degree in Computer Science or a related discipline, at least eight, typically ten years of solid, diverse work experience in IT, or the equivalent in education and work experience
Demonstrated history of strong communication and collaboration abilities in a highly matrixed environment
Strong Planning abilities - demonstrated history of setting milestone dates for a group of project tasks and ensuring their completion
Broad Infrastructure knowledge
Application experience including web, database processing and various middleware technologies
Knowledge in two or three technology discipline areas (Operating Systems, Databases, Systems Management, Network, Security, Storage and Backup, Internet Tech, Private/Public Cloud, Virtualization, Directory Services, Application Servers, Hardware, etc)
Network experience a plus
Ability to work as part of a high performance team in a fast paced environment
Ability to quickly respond to change in work focus as priorities may shift
Demonstrated solid knowledge of systems development life cycle, particularly in contemporary requirements elicitation, analysis, traceability & verification
Prior Cigna experience a plus, but not required
ITIL functional experience desired

110

Integrated Solutions Analyst Resume Examples & Samples

Logical thinker with ability to perform detailed data analysis and make sound decisions
Troubleshooting abilities, with ability to problem solve complex technical issues within a timely fashion
Ability to gather and analyze complex data, utilizing deductive reasoning
Must be capable of executing and publishing written requirements utilizing the business intent and goals, while providing technical details to support implementation
Organizational, customer service, interpersonal, and time-management skills
Knowledge with database query tools such as Showcase and/or AS/400
4 year college degree in Business or Healthcare, or equivalent experience
1-3 years experience as a business analyst, or in business process improvement or workflow analysis

111

IT Solutions Analyst Resume Examples & Samples

Uses software development knowledge of languages such as MS Dotnet, java and ASP to create scripts and front end applications
Create tables, views, stored procedures within databases in conjunction with application development
Captures requirements, creates use cases, and prepares written functional specifications for subsequent feasibility analysis, technical design and implementation
Identifies gaps or inefficiencies between business market requirements and existing or proposed solutions and develops recommendations for improvement
Analyse and optimise business and technical processes
Provide application support as required by the business
Knowledge of development/ scripting languages and frameworks such as .NET, Java, asp, xml, xslt
Develop software and work with Oracle and SQL databases
Be able to write and understand database queries
Ability to problem-solve
Ability to produce good quality documentation
Ability to communicate effectively and professionally
Ability to create working prototypes at a variety of levels of fidelity, independently or as part of a team
Full UK Driving License
Business analysis knowledge
Understand Prince2 and Agile project management methodologies
Write SSIS packages
Write stored procedures and functions for databases

112

Director, Enterprise Solutions Analyst Resume Examples & Samples

4-5 years of experience in staffing industry, recruiting and sourcing and experience in data analysis preferably with a financial analysis and accounting background
Strong experience in process improvement
Proven success partnering with corporations to implement long term staffing and hiring strategies, through metrics and track-able/measurable results
Ability to identify and develop leadership bench
Strong analytical, organizational and assessment skills
Ability to use Visio and PowerPoint to convey complex workflows in visual format
Financial analysis skills to create ROI statements for clients
Proven abilities in staffing including gap analysis, use of on-line and real time applicant tracking systems
Proven skills at implementing and developing recruiting strategies
Strong history of senior level client communications
Exceptional internal and external customer service skills
Diplomatic and tactful communication style
Business and results orientation with a passion for people
Successful candidate generation methods and processes using networks and internet recruiting
Strong persuasion and negotiation skills
Ability to travel to client sites

113

Solutions Analyst Resume Examples & Samples

Analyze business policies and operational workflows to understand and identify efficiency opportunities
Identify and document current and develop new operational processes and workflows on behalf of GSO’s agent community
Apply knowledge of GSO workflows, systems and policies to analyze and make recommendations to resolve business issues or surface opportunities
Provide project support in the implementation and delivery of assigned initiatives
Lead and/or support assigned test & learn initiatives including associated scoping, coordination and resulting analysis
Participate and partner with Sr. level Team Members in engaging and acquiring business owner, supervisor and/or agent feedback and requirements on assigned activity
Using multiple information gathering techniques, assist in conducting facilitated sessions with business and operational owners and subject matter experts to define detailed business requirements for solution development
Support the assessment of new opportunities and related initiatives
Coordinate and monitor assigned UAT activity and report on progress and results
Partner with other Solutions Managers to support broader initiatives and/or related activities
Analyze operational and transactional data to evaluate and build solution recommendations
Acquire and maintain knowledge of key business processes and workflows in one or more areas of the business
LI-LK1

114

Client Solutions Analyst Resume Examples & Samples

Manage your own workload to provide the best possible service to the clients
2 years or more experience in support or implementation within the financial services industry
Ability to produce results to tight deadlines and manage multiple support cases
Proven ability to deliver effective training content tailored to different audiences ranging from entry-level employees to clients

115

Portal & Search Solutions Analyst Resume Examples & Samples

Implement changes to Design Templates and Search interface leveraging technologies such as SharePoint Designer 2010/2013, JavaScript, jQuery, HTML, and CSS
Develop enhancements to the content pipeline leveraging Content Enrichment Web Services and C#
Deploy customizations to the Search platform using standard SharePoint deployment methodologies
Participate in determining the technical roadmap and strategy for selected search products
Oversee selection, customization, integration, upgrades and ongoing support of selected search products
Collaborate with Enterprise Systems to ensure and validate that the search applications, indexes, and servers are running effectively, updated appropriately, secured and supported
Keep apprised of new features for the specific suite of search products under his/her management and keep KM team, trainers and user support informed of changes to the product feature set through updates to documentation and periodic product reviews
Automate common search tasks (provision of search service application, new managed properties, etc.) using Microsoft PowerShell
Maintain 3rd party suite of products including: Search federator, auto-classifier, CEWS; Search Query Tool; and metric tools
Assist in the troubleshooting and support of firm social media and skills database applications
Troubleshoot infoNet, Extranet, and Client Portal IQ Track tickets escalated from KMCM
Monitor the day-to-day and monthly health and security of the search applications ensuring that business users are finding relevant results and content permission is applied
Must demonstrate the ability to maintain strict confidentiality of the firm's internal, client, and personnel affairs
Ability to manage multiple concurrent objectives or activities, and effectively make judgments and show flexibility in prioritizing and allocating time in a high-pressure environment
Self-starter and good collaborator with ability to work individually and within a team environment
Ability to work effectively in a culturally and educationally diverse environment
Willingness to work additional hours when needed
Bachelors Degree in Computer Science
Ideal candidate will have 5+ years of server administration, 3+ years of which are related to Search
Strong understanding of SQL Server and data management (3-5 years)
Experience with SharePoint administration required (3-5 years)
Expert knowledge of SharePoint Designer, including: workflows, External Content Types, and Data Connections
Ability to write and update PowerShell, HTML, and JavaScript (2-3 years)
Strong project management skills (3-5 years)
Familiarity with taxonomy and metadata strategies and governance (2-3 years)
Experience configuring and supporting mobile applications (2-3 years)
Excellent analytical skills are required and must be able to troubleshoot technical issues independently using browser developer tools, ULS logs, and online release
Good presentation skills and ability to communicate effectively with all levels of management and representatives from a variety of business functions
Strong interpersonal skills and a desire to work in a dynamic environment
Law Firm experience desirable

116

Systems Solutions Analyst Resume Examples & Samples

Our Internal tool is a secure data aggregation, file transfer/transformation and scheduling service that interconnects 3rd party and Eze internal systems together to perform various functions. It also allows for the import/export of large amounts of data; transformation of file formats for compatible use with our OMS or 3rd party systems; and the scheduling and customization of a multitude of processes used to intake finalized trade data and start of day positions. Systems Analysts monitor all aspects of these processes for all clients
Systems Analysts monitor FIX messages and line connectivity for all clients. FIX messages have inbound and outbound flows, and our team makes sure that we resolve or escalate, based on type, any alert processed through our monitoring console
Proactively monitor and fix all the client based environments
Makes sure FIX connectivity is up and running
Coordinates and leads selected client communications (phone, email) to gather requirements, discuss technical configuration options and provide status updates
Establish a strong relationship with internal and external clients
Assist with escalated inquired both internal and external
3-5 years of professional experience in either a financial services or technology support role preferred
Experience and strong understanding of the Investment Lifecycle with a focus on front/middle/back-office operations
Working knowledge of domestic and international equity, fixed income, and derivative products
Effective communication skills to set internal and external expectations
Working knowledge of relational databases, Windows server environments and experience learning new technical tools
Client Services function works in shifts to support our stakeholders 24x6, for all the days in a calendar year. The working hours, number of working days in a week, weekly - off will depend upon the requirements of the function. Our team members work a standard 40 hours per week excluding a daily lunch/dinner break of one hour

117

Solutions Analyst Resume Examples & Samples

Prepare and update project plans and coordinate meeting minutes with guidance senior manager
Identify and document business and functional requirements
Ensure projects comply with Citi required process and documentation standards
The candidate must be able to work with teams as well as independently in a dynamic, fast paced environment. This role requires multi-tasking, organization and the ability to quickly acquire and comprehend the required knowledge
Business analyst with 2+ years prior experience as an analyst in financial services
Strong technical proficiency, including advanced Excel skills
Must be able to come up to speed quickly in a fast paced environment
Understanding of Treasury products (Derivatives and non-Derivatives) is a plus

118

Client Solutions Analyst Resume Examples & Samples

1) Process and Analyze Customer Reporting items (interim and annual) by
Maintaining a complete monitoring system of (“Tracker”) to ensure interim reporting is completed in a timely manner
Updating Tracker with necessary information to ensure accuracy of the customer reporting requirements (this includes various data such as annual review date, frequency etc)
Performing trend analysis to monitor the health of client accounts and help determine client risk ratings
Identifying and action customer reporting items that are overdue, and following up with customer for overdue items that are between 0 and 60 days overdue; The objective is to minimize the number of items outstanding beyond 60 days which would otherwise need to be escalated
5) Ensuring adherence to the Bank’s Anti-Money Laundering program, Know Your Customer requirements and Guidelines for Business Conduct, by reporting any unusual occurrences or fraudulent activities per established procedures
Basic credit skills (familiarity with writing up deals, spreading financial statements, assessing risk, financial modeling and drawing conclusions)
Moody’s Financial Analysis knowledge
Basic accounting and financial statement analysis
Basic negotiation skills required for internal discussions
Customer contact is required for follow-up on information gathering for new deals, interim/annual reviews and compliance

119

Solutions Analyst Resume Examples & Samples

Performs payment policy research support to evaluate industry changes or client payment policy requests to determine if and how ours should be extended
Defines and documents clear and comprehensive business requirements for new solutions development and solutions maintenance projects
Collaborates with Operations and IT teams to determine appropriate process and technology solutions to deliver solutions initiatives
Acts as Subject Matter Expert (SME) for payment policies identified and developed
Drafts internal solutions and training documentation
Provides ideas, input and implementation support for new solutions and processes
Plans and performs User Acceptance Testing for IT solutions development projects
Supports the design process for solutions enhancements
Focuses on customer experience and service for internal and external customers
Builds and extends internal client relationships with Operations and IT teams
Distributes solutions and process knowledge and mentors team members on areas of expertise
Identifies opportunities to improve the processes and quality of Solutions Management
2+ years working in a business or systems analyst role on high visibility projects
2+ years working in health insurance industry
Proven ability to work proactively and independently based on directional input from management
Strong understanding of health insurance claims payment processes and entities. Includes both CMS-1500 and CMS-1450 claims and medical coding principles including ICD9, ICD10, CPT, HCPCS, Revenue Codes, etc
Strong understanding of information technology and software development processes
4-year college degree (graduate degree in business, technology or health administration preferred)
In depth knowledge of internal payment policy solutions, team and processes preferred
CPC or CCS coding certification preferred

120

Client Solutions Analyst Resume Examples & Samples

Preparing financial and business related analyses, research and risk assessment in such areas as financial performance, rate of return
Preparing Financial sections of the monthly Operations Review to provide overview of the financial performance to the executive leadership team of Operations & Client Solutions organization
Working on other Client analytics on regular (weekly & monthly) and ad hoc basis required by executive leadership team allowing for understanding root causes and future trends of the performance
Regular activities include Bid and Run Rate Analysis, Orders Variance Analysis, Strategic Priorities Update and Pricing Reviews
Analyzing trends in manufacturing, sales, finance, general business conditions, competitors and other related areas within the industry
Conducting special financial and business related studies, and cooperate closely with other departments and divisions around the globe in the preparation of analyses
Building and developing relationships with key stakeholders and customers in order to achieve business goals
Analyzing and evaluating financial plans, including actual and planned results

121

Assistant Derivatives Solutions Analyst Co-op Resume Examples & Samples

Strong organizational skills with the ability to meet deadlines while working in a team or individually
Ability to adapt to changing requirements in a dynamic and challenging environment
Strong risk and control mindset with the ability to identify and effectively communicate identified risk issues to management
Ability to establish professional relationships with internal and external contacts
Experienced with MS Word and Excel
Knowledge of equity, fixed income and derivative asset types
Investment operations experience a plus
1-2 terms of experience in a Financial industry
Attend events on a monthly basis with guest speakers from various departments within our organization to further develop your skills as a professional

122

Senior Business System Solutions Analyst Resume Examples & Samples

Business Systems Analyst: Analyzes complex business problems to be solved with automated systems
Designs details of automated systems. May provide consultation to users in the area of automated systems
Working in cross-functional linked teams to address business or systems issues. (Finance/Supply chain/R&D/IT)
May be working with external parties including local and offshore contractors, working in conjunction with Professional Services and outsourcing functions (B2B)
In depth knowledge of Visma Business system including configure UI, application security, API, Visma workflows
Computer Science or Engineering degree (or equivalent)
Experience in finance, operations and service processes
Knowledge of configuring database tables, basic knowledge of MS SQL
Knowledge of complex system integration including working with system API and integration design documentation
Ability to design and implement user interfaces with user efficiency in focus
Knowledge of reporting tools (BI) ex Qlik
Proven record of performing as track lead
Experience in international companies including working in matrix organization is an advantage
Fluent English and Swedish and an understanding of Norwegian and Danish

123

Product Solutions Analyst Resume Examples & Samples

Research, collect, manipulate, interpret and verify data
Prepare and distribute analytical data reports and/or records
Work with the defined scope of the project
Research, resolve, and track software issues as they are reported by internal and external clients
Answer inbound internal and external client calls/emails and respond to client concerns on software issues
Work in collaboration with the your peers across the business and the client base to identify the best practice solution for specific, and often unique, situations
Work closely with the Product Solutions Team to collaborate on complex client issues and departmental processes and procedures
Create and comprehend complex SQL queries, views, and stored procedures
Create complex custom reports and exports using Crystal Reports XI as well as proprietary reporting tools
Create client specific general ledger rules, reports and file exports utilizing a combination of our payroll software and Crystal Reports XI
Create and comprehend VBScript code to facilitate business rules
Allocate time and prioritize accordingly across several projects
Understand data models that support business requirements
Identify education deficiencies and other opportunities for improvement within the team as well as across the business
HS diploma or GED required; Bachelor’s degree in Business, Economics, Statistics or relevant field preferred
3 years of relevant experience
Must possess analytical skills
Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
Ability to coordinate and communicate with clients and team members at various levels of management both internally and externally
Willingness and ability to troubleshoot complex problems independently and dynamically
Willingness and ability to communicate both written and verbally the resolution of issues
Experience with relational databases and Microsoft SQL is preferred
Experience creating complex reports using Crystal Reports XI
Millennium (“M3”) payroll software experience required
Experience with client server application support
Working level knowledge of payroll processes not required but highly desired
Experience/Understanding of general ledger and journal entry not required but highly desired
Experience with VBScript, VB 6.0 or VB.NET not required but a plus
Experience with EDI File Creation not required but a plus

124

Senior Client Solutions Analyst Resume Examples & Samples

Intermediate accounting and financial statement analysis skills
Good credit skills (familiarity with writing up deals, spreading financial statements, assessing risk and financial modeling)
Strong attention to detail and good excel skills needed to update borrowing base trend sheets
Ability to align workload with objectives and manage competing priorities

125

Ecm Solutions Analyst Resume Examples & Samples

Develop and maintain our SharePoint 2010 Foundation Corporate Portal
Assist in upgrading the portal platform to more recent releases/builds
Design, implement and automate business processes
Solve problems as they arise; execute changes in an expedited manner
Contribute design recommendations for the ECM platforms
Gather business requirements for complex business problems
Clearly communicate business solutions to line-of-business partners
Handle everyday tasks of site maintenance, reporting, updates and bug fixes
Review and monitor analytics and statistics
Ensure sites have up-to-date and in-depth content
Ensure initiatives are in line with business needs
Research new technologies related to the ECM platforms
Minimum 2 years of work related experience administering a large, dynamic intranet site
Bachelor’s degree in computer science or equivalent work experience
Hands-on experience with SharePoint, SQL, Yammer and other web development platforms
Working knowledge of IIS, SQL, HTML, JavaScript/jQuery/AngularJS, CSS, PHP, C#, ASP.NET, PowerShell and other software and web development languages is highly recommended
Experience creating, editing and restructuring web content, specifically in SharePoint
Highly structured, organized, proactive personality with ability to work independently
Ability to clearly communicate and work collaboratively with a team of peers and others outside the team
Willingness to accept and manage both projects and tasks and projects both large and small
Ability to self-manage multiple projects and work within deadlines
Prior experience working with a large, dynamic CMS platform or ECM/Imaging system is a plus

126

Geospatial Solutions Analyst Resume Examples & Samples

Bachelors degree in Computer Science, Information Technology, Engineering, Geographic Information Systems or related degree and 2 Years of related experience
In lieu of degree, 6 years of related experience
LI-CD

127

Global Services & Solutions Analyst Resume Examples & Samples

Multi-country coordination and project management
Hands on experience with employee benefits
Self-motivation and the ability to work effectively in teams, including remotely with colleagues in other countries
Strong desire to deliver to clients’ high quality results, consistently and a proactive approach to working with clients
A keen desire to learn
Ability to use Excel to manipulate and analyze data, as well as a working knowledge of MS Word and MS Powerpoint
Fluent (reading, writing and speaking) in English; additional language capabilities preferred

128

Platform Solutions Analyst Resume Examples & Samples

Troubleshooting and answering all technical questions in a timely matter while providing first class customer satisfaction
Support the ongoing setup and maintenance of online advertising campaigns - including but not limited to
Understanding of RTB, DSP, DMP, and dynamic ad serving fundamentals
Experience with HTML, Python, SQL Scripting and/or JavaScript is preferred
Experience with web debugging tools (Firebug, HTTPFox, Fiddler, Chrome Dev Console, etc.)
Understanding of client-side web technologies (JavaScript, jQuery, HTML, CSS)

129

Solutions Analyst Resume Examples & Samples

Create and maintain reports and dashboards across organizational functions as cash, KPI, and AR analyses
Execute data production processes and perform necessary data analysis, data controls and research
Make necessary changes to data aggregation logic as per business requirements
Make recommendations to streamline the reporting processes
Maintain a current working knowledge of healthcare related issues and regulations
Researching discrepancies and taking action consistent with procedures to remediate problems
Ensuring that data issues and prioritization of data remediation needs are effectively communicated
Establish realistic goals and priorities concurrent with organizational objectives
Query and analyze client data to find/understand trends and their financial impact
Performing analyses to verify the completeness and accuracy of data
Maintain a professional attitude
Maintain confidentiality at all times
BA/BS in Computer Science or related field, OR equivalent professional experience
Familiar with Databases, Data Integration, and Data Science techniques
Knowledge in capturing, analyzing and communicating measurement results
Knowledge of data modeling processes, and ability to implement
Time management and project management skills
Process oriented, proactive and client-focused
Interpersonal, communication and organizational skills

130

Solutions Analyst Resume Examples & Samples

Knowledge of the FedEx Sales process and systems, sales analysis or previous FedEx Sales experience
Proven analytic/ business problem solving abilities
Knowledge of customer definition, segmentation, alignment and quota development

131

AVP, Solutions Analyst Resume Examples & Samples

5+ years of Accounting related experience
Strong PC and analytical skills a must
Must possess strong communication skills and the ability to interact with various Departments
Education requirements include a Bachelor's degree in either Accounting or Finance

132

Solutions Analyst Resume Examples & Samples

Independently leads and facilitates cross-functional project teams
Contribute to Senior Management Metrics Dashboards and Monthly Operations Reports
Analyze and compile Weekly and Monthly Senior Management reports
Partner with the FRO team members to collect information for reports in a timely manner
Prepare insightful presentations for Internal Customers and Senior Management
Collaborate with global team to execute global standards for metrics
Constantly seek, share and implement best practices
Provide support for the sharing of best practices within CSS as required
Experience in Finance, Operations, Shared Services or FRO strongly recommended
5 + years of financial reporting, data analysis and report development utilizing multiple and complex data sources
3+ plus years of Operations Management experience preferred
Experience managing cross-functional project teams
Advanced Excel, Access, Word and PowerPoint required
Demonstrated history of developing technical solutions to improve business performance / management
Demonstrated leadership skills with the ability to act as a “change advocate” leading the improvement of control / efficiency enhancements
Exceptional interpersonal, written and verbal communication skills with the ability to interact with multiple levels of management

133

Product Solutions Analyst Resume Examples & Samples

Programming experience: Experience with object oriented development, web scripting languages, and HTML
Database: knowledge of relational databases and SQL, and database design skills
Programming Languages: Java, C (Dot NET), HTML, Javascript (Ajax and JQuery), Cold Fusion
Security: Security expertise and secure programming experience, Network security, PCI compliance experience, credit card processing, and handling of vital trust data
SDLC : knowledge of waterfall and agile methodologies. Lead the lifecycle management of various products and services – recommend improvements to fit customer needs
Platforms: IIS, Cold Fusion, Windows Server, Apache, Tomcat, Linux, Experience with Web Platforms and DNS
Knowledge of Sabre/Apollo and/or Global Matrix/Sato Star/Trams is considered an asset
French and/or Spanish an asset

134

Solutions Analyst Resume Examples & Samples

Support as required in the launch and distribution of potential retail products and be point person on research house annual reviews
Liaison with internal teams (client service, portfolio construction, legal, financial operations, product) to ensure that internal and external deadlines are met to deliver client outcomes
Review reports and presentations in advance of client meetings and in sending reports to clients
Attendance and participation at meetings with Institutional and Retail clients and prospects alongside the Solutions Portfolio Manager
Develop relationships and open lines of communication with members of the clients/prospects internal teams
Assist with and ultimately quarterback the completion of RFPs for prospective clients in the Americas
Assist with onboarding of new client portfolios (particularly around legal, operational, reporting and client service )
Assist with general ongoing client support where appropriate eg., ad hoc queries, assisting with preparation of client reviews, queries in respect of individual manager performance, point person for research house annual reviews, etc
Manage operational aspects for client portfolios – , clients custodian, trustee, administrator ensuring that trades, cash payments are completed within agreed and required timeframes
Prepare Prop Paks for clients and prospects using proprietary tools; customize PropPaks to specific client needs
Assist with investment research projects for clients (both quantitative and qualitative)
Assist with preparation of board reporting requirements
Attend industry events, network with industry professionals, etc
Experience – 3-8 years in funds management/investment consulting
Strong communication skills are essential – need to build and develop relationships with both internal stake holders and external clients and prospects
Ability to deliver projects and produce work to pre-defined timescales
High level of interest in multi-asset, systematic, and alternative investments and keen to increase knowledge
Ambitious, room for development in a small team and growing market segment

135

Solutions Analyst Resume Examples & Samples

Act as liaison among account management team, corporate solutions analysts, service center functional leads and/or key stakeholders to define, document and review business requirements to support an effective, reasonable and operative solution
Investigate, gather, document and vet business and functional requirements
Propose and implement solutions that address enterprise wide business challenges and issues
Communicate effectively in both verbal and written form, as well as an ability to be clear and concise in all communications
Proven ability to work both independently and in a team structure

136

Solutions Analyst Resume Examples & Samples

Support generation of data reports such as financial and planning reports
Data solutions expertise
Development, documentation and communication of BI tools and reports standards
Convert user requirements for business intelligence to a coherent set of reports and analysis
Operate as, or support super user capability for development of reports from key enterprise systems (SAP, Oracle, Maximo)
Ensure data manipulation systems and tools meet corporate standards (e.g. supportable, tested, export compliant and standardised)
Business engagement to ensure data and report standards are suitable and meet the business requirements
Experience of BI Development or Oracle EDW or Informatica
Ability to build end to end analytic solutions
Understanding of technologies like BoBj, Cognos and Power BI
Experience of SQL development
Understanding of Data mapping and Data mining
Demonstrable experience in taking the lead with suppliers in developing solutions

137

Senior Systems Solutions Analyst Resume Examples & Samples

Makes sure that the environment is up and running before and after the exchanges of the regions APAC, EMEA and NOAM opens and closes respectively
Escalate and resolve critical alerts and issues
Actively engage with stakeholders to identify areas of inefficiency and improve internal team processes
Help develop repeatable implementation plans to consistently and efficiently deliver against company, team, and individual goals critical to various projects
Serve as a knowledge resource to immediate team members
Ability to work collaboratively with Engagement Managers and Client Success Managers
5-8 years of professional experience in either a financial services or technology support role preferred
Demonstrated Problem Tickets/Projects management and organizational skills; must have the ability to prioritize and manage multiple Tickets/Projects effectively in a fast-paced environment
Must have analytical thinking and problem solving abilities

138

Senior Client Solutions Analyst Resume Examples & Samples

Investigate and resolve problems and queries for our clients across a range of asset classes and operations
Work closely with and assisting other internal teams using your technical and business knowledge when required
Share expertise with other team members
5 years or more experience in support or implementation within the financial services industry
Understanding of Service-Desk/Support operations
Strong attention to detail and ability to work under pressure

139

Solutions Analyst / Engineer Resume Examples & Samples

Review material handling & process design, and relevant information to understand
Strong presentation and analytical skills
Strong customer services skills, able to manage both internal and external customers
Team-player, ability to work effectively across all level of developments, support and peers
Strong planning, prioritizing & organization skills to handle multiple tasks to completion simultaneously
Physical and system inventory controls experience
Familiarity with AutoCAD is essential
Familiarity with warehouse design, material handling equipment, and racking is preferred
Warehouse/ Distribution and/or Manufacturing design experience
Experience with lean techniques & 5S preferred
Strong MS Excel skills is required
Creative thinker with excellent problem solving skills
Able to travel up to 50%

140

Solutions Analyst Resume Examples & Samples

Reviewing documentation with 3rd party developers as part of technical on-boarding
Reviewing integration requirements with 3rd party developers
Assisting with 3rd party integration issues as they come up until launch
Developing detailed solutions for API integration projects
Validating solutions with product teams
Communicating API and product gaps to product teams
Documenting solutions and presentations
Communicating project risks to stakeholders
Communicating recommendations to stakeholders
Reviewing technical documentation developed by Technical Writer and contributors
Reviewing materials developed by Product Manager
Providing additional data to onboard 3rd party developers with API Support
Cross-training API team on API integration patterns and lessons learned
Developing and maintaining accurate API documentation and tools to enable Professional Services and Launch teams
Communicating API integration patterns and lessons learned with product teams
Feeding customer feedback to Product Manager and Product Architect
2+ years of experience as a Developer, preferably Integration projects
Experience delivering integration projects
Experience working with clients in a previous role is highly desirable
Experience working with a virtual team is an asset

141

Solutions Analyst Undergrad Intern Resume Examples & Samples

Charismatic and dynamic personality who enjoys speaking to customers in order to drive program adoption
Self-starter who is able to sell and influence others
Willingness to learn, develop, and contribute in a fun, fast-paced environment
Natural collaborator with both interpersonal and creative problem solving skills
Preferably enrolled in a Bachelor degree program and scheduled to graduate in the spring of 2018 or sooner

142

Senior IT Solutions Analyst Resume Examples & Samples

System Prototyping and Simulation - Able to conduct an early sample, model, or pre-release of a product built to test a concept or process or to act as a thing to be replicated or learned from
Requirement Analysis - The ability to understand requirements and trace them back to business goals/objectives. The ability to identify the relationships and interdependencies between requirements. The ability to prioritize requirements based on their relative value, risk, difficulty of implementation, urgency, likelihood of success, regulatory compliance, or other factors
Solution Assessment & Validation - The ability to understand and assess proposed solutions in order to determine how closely they meet requirements and if they will deliver the desired business outcomes. The ability to understand the organization, and its readiness, to determine what is necessary to transition to the solution
Organizational Awareness - Understands and works in line with the organization’s mission, operations, structure, and goals; understands informal structures and processes of the organization; understands organization-level implications of his or her day-to-day decisions
Relationship Management - Creates relationships with new acquaintances quickly and confidently; works to build trust and partner with stakeholders; successfully manages both internal and external relationships (e.g., vendor relationships); is comfortable in a challenger role that, at times, requires building constructive tension in interactions
Bachelor’s degree in Information Technology, Computer Science or related field is required
Must have a minimum 3 years of relevant experience and possess commanding knowledge of complex/large database packages, procedures, functions and triggers with Oracle Database 11g R2 or higher
Must be highly proficient in SQL and PL/SQL, Oracle 10g, 11g and/or 12c Forms Builder
Experience with analyzing, designing, developing, coding, testing, and implementing changes to Oracle Forms, Oracle Reports, Oracle PL/SQL Tuning, Oracle Workflow procedures and functions
Must have demonstrated experience working with applications for processes such as Quote to Cash, Demand to Build, or Procure to Pay

143

Agency Solutions Analyst Resume Examples & Samples

Interact with appropriate business areas for execution of agency requirements for all sizes of development effort
Identify through interaction with all levels of organization positive and negative trends with agency and client impact in order to provide details for strategic conversations to drive change
Assist with analysis for compliance changes and assess system impacts
Ensure transactions and resolutions are executed timely and without impairing client service or causing financial exposure to ADP or our clients
3-5 Years of directly related experience identifying, resolving and implementing system modification and enhancements. Basic working knowledge of business operations
Bachelor's Degree or its equivalent in education and experience with a Major Area of Concentration in Business, Finance, Computer Sciences, Industry
PMP Certification is beneficial
Solid understanding of Electronic Transmissions
Prior Agency Experience
Technical and Systems Savvy
Communication Skills - Verbal
Communication Skills - Written

144

Solutions Analyst Resume Examples & Samples

Master's Degree in Finance or related field
Able to work cross-functionally to solve problems and implement changes
Demonstrated inter-personal skills, conflict resolution, and negotiating skills
Relevant experience implementing ERP systems, including support to SIT/UAT
Experience in the Finance & Accounting fields

145

Solutions Analyst / Engineer Resume Examples & Samples

Implementation of the Emory Laboratory Information Management System (LIMS) across a variety of clinical and research laboratories within the Emory University and Emory Healthcare systems as well as key collaborating entities
Interact with the clients/stakeholders to understand and elaborate system requirements
Work with senior members of the Implementation Team to perform system implementation and support activities
Participate in the development and extension of the overall Emory LIMS application within the Emory enterprise architecture
Work as a positive team member of a project that may consist of Business Analysts, Project Managers, Data Managers, Database Administrators and customer laboratory staff to successfully implement and support the LIMS application for a wide variety of laboratories
Manage workload effectively and report status of tasks in a timely manner
Ensure software development standards, enterprise patterns and components and Quality Assurance procedures are utilized in software development projects
Communicate with stakeholders in requirements and design process
Interact with users to provide on-going operational support
Bachelor's Degree and two 2 years of related experience, OR an equivalent combination of education, training and work experience
Good communication skills - verbal, written and presentation - to be able to interact with the clients/stakeholders
Experience with Business Process analysis and documentation
Familiarity with understanding software implementation processes
Familiarity with standard Software Development Lifecycle (SDLC) and methodologies
Understanding of relational database structures
Experience working with RDBMS like Oracle, Microsoft SQL server or MySQL database
Experience with development and execution of SQL scripting
Knowledge of Software Testing and Validation
Understanding of principles of enterprise-level software support
Knowledge of Healthcare Information security principles and regulations

146

IT Solutions Analyst Resume Examples & Samples

Researching, analyzing, developing and documenting processes and procedures
Leading and participating in the design, development, and enhancement of business applications
Overseeing promotion of configuration and/or development changes
Leading and participating in requirements gathering
Managing and coordinating various sizes of systems or business projects
Developing and managing relationships with vendors
Participating in the development, implementation and maintenance of best-practice standards, policies, procedures, and training plans
Providing integrated systems planning
Leading multiple projects managing resources and monitoring progress
Establishing and maintaining lines of communication with stakeholders
Serving as a point of escalation for team member issues
Assisting in the development of IT budgets (expense and capital) and estimates
Providing in-depth technical consultation to clients and IT management
Assisting in the recruitment and selection of project resources as required
Working collaboratively with management to identify and prioritize projects
Researching and evaluating new and/or alternative solutions and technologies
Assisting in the creation and maintenance of multi-year functional roadmaps
Contributing to the development of overall strategy, tactics, planning and execution of initiatives to support IT services
Documenting necessary technical design and analysis work
Implementing and supporting solutions across multiple global manufacturing facilities
Bachelor's degree or equivalent combination of education and experience in Computer Science, Engineering or a related field
Demonstrated experience in technical analysis or process management
3+ years of experience in .NET application development using C#
Demonstrated experience in SQL Server
Working knowledge and experience with Microsoft Office products
Broad technical grasp of application architecture
Previous experience in application architecture within a manufacturing environment
Understanding of Process Control Network in a manufacturing environment
Experience supporting WonderWare in a manufacturing environment

147

Digital Solutions Analyst Resume Examples & Samples

Analyzes, evaluates and reviews product functionality and processes. Makes recommendations regarding digital banking systems and products, for scalability and improved efficiencies
Provides excellent written and verbal communication in a professional manner, engaging all internal and external members impacted
Assists with the design, development, implementation, and operation of digital banking systems and operations through the conversion process
Assists the Conversion Services team with conversion processes and projects
Conducts product mapping during the conversion process while serving as the point of contact for team members and effectively communicates with all individuals involved
Ensures processes are compliant with local, state, and federal regulations of digital banking
Participates on project teams such as mergers/acquisitions, core banking system Release, Retail Banking, Risk Management and Compliance, Treasury Management, and lead internal department projects
Complies with policies, procedures, security requirements and government regulations
Computer proficiency in MS Word, Excel, PowerPoint, Visio and Project
Proficient with core banking system and ancillary products
Knowledge and understanding of internet, mobile and tablet technology
Knowledge and understanding of technology infrastructure: product development and implementation
Ability to work both independently and in a team-oriented, collaborative environment with management, technical staff, internal clients, contractors and vendors
Knowledge of federal and state laws and regulations relating to bank and payment operations
Associates degree; or equivalent combination of education and experience
2 years of general bank operations experience

148

VP, CRS Digital Solutions Analyst Resume Examples & Samples

Displaying curiosity through research and analysis to identify opportunities and potential solutions to reduce operating expenses
Develop business cases to support new servicing products or enhancements, work with key stakeholders to test/pilot and deploy initiatives
Assist in managing key partnerships and vendor relationships with various 3rd party providers of CRS servicing applications and solutions (Desktop, IVR, Internet/Mobile, Chat, Digital Assistant, etc.)
Leverage available data sets, analytic & aggregation tools to create a routine system for identifying and evaluating potential Digital Servicing Improvements
Research and analyze digital and self-servicing technologies
Research and analyze technologies enabling Service Agents to assist customers while promoting future online engagement
Actively participate in efforts around improving Client Experience within the business through in-depth data analysis and delivering innovative self-servicing and digital solutions
Direct the definition and delivery of self-servicing and digital servicing functionality enhancements and supporting technologies such as Chat/Messaging, and Click-to-Call
5-7 years of business analyst and/or program management experience; direct operations management a plus
Forward compatible leader that has a history of leveraging their curiosity and acting with a sense of urgency to find and delivery solutions
Ability to effectively communicate with peers and various levels of RS management
Demonstrated ability to lead multiple business initiatives and build partnerships across functions
Knowledge of digital communication tools, data aggregation analytics

149

LDI Solutions Analyst Resume Examples & Samples

Support the LDI Solutions Senior Analyst, and partner with the Head of LDI Solutions to develop and promote LDI investment strategies and solutions
Perform analytics, reporting and analysis relating to LDI Solutions at Capital Group, leveraging appropriate technological solutions and tools
Create and maintain asset allocation models for current and prospective corporate and public pension clients
Model prospective client’s portfolios providing insightful analysis which will assist in the development of strategy, helping clients make appropriate and timely investment decisions
Assist the Senior LDI Solutions Analyst with research projects, including authoring of white papers and other technical content
5-10 years’ experience in Actuarial/Pension Accounting , with knowledge of LDI Solutions
Advanced analytical and financial modelling skills with knowledge of regulatory requirements for pension accounting
Team player, with ability to engage with Head of LDI Solutions and other senior business leaders

150

Interface Solutions Analyst Resume Examples & Samples

Knowledge and understanding of reconciliation of data interfaces and client account data
Ability to read data interface files, interpret field mappings, and understand SQL database structure
Ability to exercise appropriate judgment, reasoning and decision-making in reviewing data provider’s documentation, assessing needs during the data interface development phase, and BETA testing once the new data interface is built
Ability to multi-task while maintaining careful attention to detail; strong organization skills
Effective problem solving and organizational skills
Minimum of 1-3 years of experience working within customer services industry preferred
Minimum of 1-3 years of experience working within financial services industry preferred
Accounting Analyst & Data Reconciliation experience at Orion required

151

Solutions Analyst Resume Examples & Samples

Assist the sales team with the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions; and then participate in sales calls
Participate in on-site visits to customers for meetings, surveys and inspections
Meet with customer IT staff as technical adviser
Assist with RFP responses and provide on-going project management support on large, complex, diverse and challenging solution architecting and implementation
Assist in the installation and integration of products and product applications
Responsible for generating professional services revenue streams independent of equipment and software sales, conducting customer training classes, and providing installation and integration direction of advanced Color Solutions
Bachelors degree or equivalent required
5-7 years relevant business experience relating to printing pre-sales/post- sales support in Large Format, office and production environments
Able to use and operate Postscript/PDF file handling tools- Acrobat Pro Distiller, etc
CDIA+ Certification and Security + required
Extensive travel is required, up to 70% with overnight stays
Valid drivers’ license and acceptable driving record necessary; certain minimum auto insurance coverages are required

152

Solutions Analyst Resume Examples & Samples

3-5 years experience as a printing or software sales consultant providing business process improvement analysis
Proven ability to meet consulting services revenue targets
Strong presentation skills with ability to communicate on many levels, from technical to C-level audiences
Proven problem analysis and resolution skills
Networking and/or software support experience
Related industry certifications (Security+, Networking+, MCP , CDIA+) are a plus
Workflow analysis and assessment and SOW document creation experience
Must be able to work independently and be an intuitive and creative thinker
Ability to manage own schedule and to properly prioritize daily / weekly activities
Capable of operating in a team/project environment
Excellent verbal, written, and problem-solving skills
Ability to travel in assigned region

153

Solutions Analyst Resume Examples & Samples

Relevant tertiary qualification in Geographic Sciences, Spatial Science Technology, Business/Management Information Systems, Information Management or Computer Science
Extensive experience and understanding of the operations and administration of Geographic Information Systems and working knowledge of information and cartographic standards
Experience in analysis, identification, collection and input of asset data to maintain accurate and comprehensive records across multiple data sets

154

Client Solutions Analyst Resume Examples & Samples

Contributes to Commercial loan portfolio growth and profitability by
Performing structuring and analytic functions, along with other due diligence activities on deals
Assisting with the execution of transactions (deal write up and data analysis)
Completing risk assessments and developing recommendations as to the appropriate course of action
Analyzing and processing amendment requests
Researching credit and bank service requirements of existing and prospective clients
Ensuring client files are complete and up to date
Ensures sound and timely credit analysis conforming to Bank policies and procedures by
Ensuring credit are properly and accurately investigated, evaluated and documented
Completing trend analyses from financial statements such as inventory, receivable and payable listings and analysis of other customer / prospect information
Basic credit skills (must be able to write up deals, spread financials, assess risk and draw conclusion)
Highly organized, results-oriented and analytical
Excellent interpersonal skills to effectively interface with customers and basic and developing sales skills
Flexibility in adapting to heavy work volumes and tight deadlines, and a constantly changing work environment
Degree in business, commerce, finance or accounting related discipline (or work equivalency)
This position supports a diversified commercial portfolio with a high level of complexity therefore a good knowledge of financial statement analysis is essential

155

IT Solutions Analyst Resume Examples & Samples

To facilitate the integration of new accounts, supporting the profitable and sustainable growth of the business
Act as SME in solutions design and sector specific skills/tools
To champion facility design capability enhancement/deployment
Present compelling solutions in appropriate formats to customers highlighting DHL's value proposition
Manage customer relationships, expectations & communications for the IT component of projects & change
Central IT customer point of contact for assigned projects
Scope, budget and resource management for assigned projects
A minimum of 5 years’ experience working in a

156

Solutions Analyst Resume Examples & Samples

Responsible for delivering projects in areas of valuation control weakness across all products, working with project managers, other analysts, and VC&A end users in driving improvements
Producing and implementing requirements in process or enterprise applications based on guidelines / procedures for valuation adjustments and price verification across securitized products, with particular attention to control design
Acting as a partner to the Business, Risk, Compliance and Finance, challenging valuation control frameworks
Driving global price verification policy enhancements and ongoing monitoring
Strong communication and negotiation skills, both verbal and written. The successful candidate needs to be able to communicate complex valuation matters with a variety of audiences who have varying levels of valuation expertise
Strong product knowledge of securitized and derivatives products
Working knowledge of derivative valuation and associated risk metrics is required for at least one of the major asset types
Proved ability to work with project management and technology teams to assist in designing efficient solutions for automation
Ability to help develop new processes and methodologies for controlling the valuation of fair valued inventory
Current knowledge of regulations and standard industry practice as they pertain to valuation control
Project Management skills in planning, issue and dependency management, writing functional requirements, managing and executing Test Strategy plans, with emphasis on delivering within a Systems/Software Development Lifecycle (Initiation, Design, Construction, Testing, Implementation)
A control focused mind-set with strong process improvement capabilities. Must be able to evaluate relative control risks and develop creative solutions
1+ years of experience managing valuation or market risk controls
Bachelor’s degree in any systems, finance, economics or quantitative-related subject
Ability to manage multiple projects across departments and work effectively under pressure in a rapidly changing environment
An ability to support senior stakeholders and generate support in a matrix reporting environment for key initiatives
Strong analytical and problem solving skills with an ability to directly engage on detailed issues but also an ability to absorb summary data to identify and mitigate broader issues and risks

157

Solutions Analyst Resume Examples & Samples

Strong background in transportation industry and data analytics
Supply Chain experience a plus
Experience using MS Visio, Power Point, Excel, and Word
Customer facing experience
Proven performer who is effective at “multi-tasking”
Ability to learn Echo’s proprietary Transportation Management Systems
Self-managed and motivated
Enjoys and thrives in fast paced, fluid work environment
Ability to follow through with tasks to their completion
Very organized and detail oriented
Ability to travel up to 5 %

158

Solutions Analyst Resume Examples & Samples

Act as a change agent to help facilitate effective deployments/modifications to current practices
Solicit, develop, document and manage requirements and provide detailed design and business rules to support the requirements throughout project life cycle
Collaborate on and review technical specifications developed by internal and external technical groups
Develop and collaborate on system specifications, test plans, and quality assurance test scripts in collaboration with business, IT Solutions and development staff, QA, and technical teams
Support and execution of QA test scripts, as well as management of testing tasks and progress reporting to Solutions and QA
Define, develop, and document new and existing functional processes, procedures, system models, and specifications
Report preparation in support of monthly business reviews to communicate status, and priorities to business partners
May present project projections, plans, and updates to senior IT and business leadership
Assist in planning for future business capabilities, identify application gaps and identify when needs are required
Self-manage day-to-day support and project work activities
After business hours on-call availability is required
Position may include other duties as determined by management
Manage daily tasks spanning multiple systems and support areas
Bachelor’s degree or equivalent experience in information technology, business management, or other applicable area of study
Problem solving, process definition, and analysis skills
1+ years’ relevant work experience including knowledge of retail business process and systems

159

Solutions Analyst Resume Examples & Samples

Leverages knowledge of the organization�s information, application, and infrastructure environment as well as the current technology landscape to design a holistic and optimized analytics platform
Expand or modify system to serve new purposes or improve work flows in EPIC to meet analytic needs
Recommends workflow and application changes for improved quality, safety or efficiency and works through the necessary governance structure for approvals
Manages projects and initiatives. Responsible for managing completion of work, meeting deadlines, and providing deliverable to the customer. Manages projects, schedules and facilitates meetings as necessary to complete assignments
Develop, document and revise system design procedures, test procedures, and quality standards
Leverage new tools (Tableau, Alteryx, etc.) to build data focused solutions and visualizations
Build data sets, views, stored procedures or new data structures to support the needs of the analytic solution
Work with Analytic Architect team and business on rapid response teams to whiteboard and implement new solutions in an Agile framework. Manage data dissemination organization wide through an enterprise solutions (Tableau Server)
Be able to participate and support an on call schedule, based on department needs
Leverage new tools (Tableau, Alteryx, etc.) to build data focused solutions and visualizations. Work with Analytic Architect team and business on rapid response teams to whiteboard and implement new solutions in an Agile framework. Manage data dissemination organization wide through an enterprise solutions (Tableau Server)
Provide consulting on architecture, the analytics stack, methodology, domain knowledge, and validation to other application analyst teams
Promotes mission, vision, and values of SCL Health, and abides by service behavior standards
May be required to float to other departments (within scope of competency and qualifications) based on business need
May be required to be placed on-call during a regularly scheduled shift
Bachelor�s degree in Computer Science, Mathematics, Informatics, Business Administration, Statistics, or other related field
Equivalent work experience in a related area may be considered in lieu of education
Epic Certification in analytic modules (Clarity, Workbench, etc), or the ability to achieve Epic Certification or proficiency within 6 months of the start of formal Epic Certification or proficiency training
More than 5 years and less than 7 years
SQL, BOE, Reporting Workbench, KBSQL, or other structured relational database toolsets
Ability to write project requirements, specifications. Ability to create process and data models
Knowledge of data visualization standards and methodologies, and data reporting
Strong communication skills. Ability to lead meetings and presentations with business partners
Relational database and SQL query experience, including data wrangling (cleaning, blending)

160

Senior Clearing Solutions Analyst Resume Examples & Samples

Work closely with our customers and internal business and technology stakeholders to support, design and deliver new services
Assist in managing the margin service roadmap, communication and prioritization routines
Partner with technology teams through SDLC processes to design, implement and test new functionality
Contribute to measuring the quality of margin service experience across different types of users
Proactively manage margin service technical queries from external clients and identify enhancement opportunities
Queries will be financial modeling and technology centric
Identify opportunities to improve CME margin services by improving our existing business processes and technology solutions
5+ years experience working in financial services, and/or specific futures industry experience in product management or business analyst capacity
Experience with or aptitude for Product Management, Financial Engineering, Systems Analysis, Risk Management, Financial Modeling, Customer Relationship Management, Technical Sales Support
Knowledge in front, middle and back-office operations and systems, particularly related to OTC Clearing and Exchange operations
Technical skills should include experience supporting: system integration projects, software design, system architecture, database structures, API design (REST, SOAP), Financial Industry Messaging protocols (FIXML, FPML, FIX/FAST). Desired experience: 3+ years
Product experience with OTC IRS, CDS and FX product suites and Commodity and Financial exchange traded derivatives. Desired experience 3+ years

161

Business System Solutions Analyst Resume Examples & Samples

Join a world renowned FMCG
Excellent opportunity for a graduate
Excellent training, development and progression prospects

162

Solutions Analyst Resume Examples & Samples

Work experience 5+ Years
Advance level of English
High level of Product Knowledge in BSS
High level of Knowledge in EUC VBA Programming
Proven Project Management Skills and experience
Previous Basic Experience with RPA is a must, Intermediate level desirable ( Candidate will be trained to complete expectations)
Citi Lean Apprentice Certified
Six Sigma and Scrum knowledge is a plus

163

IT Solutions Analyst Resume Examples & Samples

Manage multiple projects, assignments and priorities simultaneously
Establish project scope and objectives with the project team and project stakeholders
Develop and maintain project plans including a work plan with all project activity
Monitor all project activity, resources and costs to ensure the project remains on scope, on schedule, & on budget
Communicate project status, project scope, open items, issues / risks to the project team, operations and customer
Maintain accurate information in the standard project tracking tools and project documentation
Demonstrate effective project management skills
Full understanding of the system development and implementation lifecycles, methodologies and standards
Research and recommend new tools and technologies to improve project performance and quality
Other projects as assigned by the manager
3-5 years of experience with Warehousing and Cross-docking Processes and Systems
Understanding of Client Server technology (ie. OS layer, database layer, application layer, network, etc.)
3-5 years of experience and basic fluency in the following platforms/languages
Expertise in JDA WMS / RedPrairie applications
MOCA
Integrator
Experience with WebMethods is a plus
Expertise with the technical and functional configuration for the WMS and Crossdock functionalities
Additional skills with PLSQL, Oracle, JAVA, Nice Label, and Jasper Reports are also desirable
Experience with Microsoft Office tools
Bachelor's Degree: MIS, Computer Science, Supply Chain Management or Business
3-5 years of project management experience involving application development, infrastructure implementations and process improvement initiatives
Six Sigma Green Belt or Black Belt Certification preferred
Written and oral interpersonal communication skills
Proficient troubleshooting skills and the ability to apply knowledge to resolve issues quickly
Issue identification, root cause analysis, resolution and prevention
User and customer relationship building

164

Solutions Analyst Resume Examples & Samples

Executes by applying appropriate methodology and tools to manage all aspects of assigned projects throughout project lifecycle
Ensures all project deliverables and outcomes are implemented on time, on budget, and within scope to meet the expectations of the project sponsor and owner
Employs proper management in the areas of project scope, schedule/time, finance, quality, resource, communication, risk, and procurement for successful project outcomes
Develops recommendations, action plans and necessary documentation following the approved project methodology
Develops business requirements by interviewing Subject Matter Experts, gains an understanding of the technology that will be used to provide the solution and documents requirements
Develops Functional Specifications and Designs as needed
Works with assigned technical resources to develop and document technical specifications
Works with Solution Manager to ensure Training and Communication plans are developed
Works with business sponsors to ensure that appropriate approvals are gathered at appropriate tollgates
Completes other duties as assigned
Bachelor’s degree in business, technology or related discipline
2 - 3 years Project Management experience
2 - 3 years as a Business and/or Business Systems Analyst
Demonstrated experience with business processes and prior use of a project management system; Daptiv experience a plus
Prior experience in a software or technology Organization; higher education or academic technology experience a strong plus
Experience with SharePoint, MS PowerPoint, Excel and Word required
Experience working in a software or technology organization; higher education or academic technology experience preferred
Experience supporting projects of medium levels of complexity
Experience working in an environment which follows a structured development process
Ability to work with both technical and non-technical team members

165

IT Solutions Analyst Resume Examples & Samples

Bachelor's degree in Information Technology, Business, Accounting or related field -OR- 4+ years equivalent combination of education and work experience; Master’s degree preferred
5+ years experience in information technology systems that support critical business processes
Process design and technical / functional experience, including developing and leading the execution of process improvements across business ecosystems
Application support experience in SAP or related ERP preferred
Experience in managing large projects or initiatives
Broad knowledge and demonstrated expertise as a subject matter expert in information technology application development and support
Expert understanding of (SDLC) methodologies
Knowledge in the development of testing strategies and overseeing test execution
Demonstrated ability to effectively communicate in technical and non-technical terms, at all levels, both within and outside the organization
General Sarbanes-Oxley awareness; understanding that SOX has impact on the position and department functions

166

Senior Client Solutions Analyst Resume Examples & Samples

Process and Analyze Customer Reporting items (interim and annual) by
Maintaining a complete monitoring system (“Tracker”) to ensure customer reporting is completed in a timely manner
Completing Borrowing Base reporting in an accurate and timely manner per authorized frequency requirements
Completing the spreading of interim financial statements in Moody’s Risk Analyst (RA) in an accurate and timely manner as per authorized frequency requirements
Identifying and action customer reporting items that are overdue, and following up with clients for overdue items that are between 0 and 60 days overdue. The objective is to minimize the number of items outstanding beyond 60 days which would otherwise need to be escalated
Supporting the offside conditions and onside with material deterioration process by
Advising DCSG / DCRM when offside conditions or material deteriorations have occurred and commencing offside memos as required, under the guidance of the DCSG / DCRM
Updating Tracker to identify offside reporting conditions and removing flag when authorized
Instructing the Central Accounting Unit (CAU) for fees related to late reporting items, as per guidance from the DCSG / DCRM
Ensuring that all relevant correspondence and authorizations are properly stored in the Shared Document Repository (SDR)
Ensuring fees, pricing, IG and authorized limited changes are correctly processed/resolving as required and systems as applicable are appropriately updated
Support the Annual Review process and preparation of credit correspondence by
Analyzing client files in e-Tracker to determine annual review reporting items that are due
Commencing the preparation of 1035s and assisting DSCG / DCRM as necessary
Preparing/completing spreads of annual financial statements and projections as necessary in RA
Ensuring client files are complete and up to date in Tracker and e-Tracker, and that all relevant correspondence and authorizations related to the Annual Review process are properly stored in the Shared Document Repository (SDR)
Ensuring fees, pricing, IG and authorized limited changes are correctly processed/resolving as required and systems updated as required to reflect the information outlined in the Credit Authorization
Liaising with syndicate banks in gathering due diligence and information required to complete analysis and answer questions (if Scotiabank is agent)
Supporting the management of Conditions Precedent items by
Completing certification documentation (“Conditions Precedent Confirmation Template”) and uploading the template into SDR for review by DCSG / DCRM
Emailing completed and verified Conditions Precedent Confirmation templates to the Business Service Centre, to allow the BSC to proceed with funding requirements
Providing other administrative support as required for credit, client-facing and/or fulfillment activities
Ensuring adherence to the Bank’s Anti-Money Laundering program, Know Your Customer requirements and Guidelines for Business Conduct, by reporting any unusual occurrences or fraudulent activities per established procedures
Good excel skills needed to update borrowing base trend sheets
Good Moody’s Financial Analysis knowledge
Interpersonal skills to effectively interface with customers
Good knowledge of the Bank’s commercial products and services

167

IT Solutions Analyst Resume Examples & Samples

Six or more years’ experience working closely with corporate business teams; Supply Chain – Forecasting, Replenishment, Logistics, Procurement or Master Data Management
Experience with the design, configuration and management of enterprise level application systems
Experience with creating, documenting and maintaining business process workflows
Ability to influence and direct both business and IT resources on the right direction and approach
Takes ownership of critical decisions, leading to resolution on behalf of the business and IT
Challenges the business to ensure the team is working on the right things based on empirical information (ROI, LOE, etc.)
Experience with various system development lifecycles such as Agile, Lean and Waterfall methods
Restaurant industry experience is required
Experience with Supply Chain best practices
Self-starter/motivator having a proactive, agile and strategic mindset
Strong attention to detail with ability to learn new concepts quickly
Ability to communicate, verbally and written, technical requirements/constraints to a broad audience of technical and non-technical individuals
Ability to work as team member or as a single individual contributor
Ability to interact with all levels of the company with patience, courtesy, diplomacy and professionalism
Ability to maintain a positive outlook with an optimistic and professional attitude at all times
Aptitude for logical and analytical thinking, with strong problem solving skills
Experience with ETL tools and working with complex enterprise integrations a plus
Thorough understanding of other teammates tasks and flexibility to assist when needed

168

IT Solutions Analyst Resume Examples & Samples

Design, develop, and maintain reports/analytical applications for business users
Be a part of a hands-on, technical role within the Business Intelligence technical team
Be highly proficient in SQL and relational database technology
Have experience in developing Business Objects universes and reports, Crystal business views and, OLAP and web-intelligence reports
Have experience with reporting and financial analytics in a Data Mart or Data Warehouse environment
Have experience with ETL(Extract Transform Load) methodologies using tools/scripts and/or have experience doing data integration using ETL tools
Have experience with related technologies, including Decision Support, OLAP, RDBMS, client server, and multidimensional database technology
Have the ability to comprehend complex technical and logical concepts and adapt quickly to changes
Be self-directed with ability to maintain own work-flow and meet deadlines
Excellent Troubleshooting Skills
Ability to respond to frequent demands of multiple internal customers
Must be able to work with minimal requirement specification
Experience working with SAP Business Objects XI required
Experience developing analytical applications from a DW environment
4 Year College Degree in a Computer Science or a related field

169

Digital Banking Solutions Analyst Resume Examples & Samples

Work closely with Digital Banking Solutions Manager and internal/external partners to meet strategic goals/plans; Assist in the management and development of new multi-channel banking capabilities through continued research to support new sales and service features
Ensure the services are functioning properly and report serious outages and/or ongoing issues to the Digital Banking Solutions Manager and Senior Management
Survey/assess products/services offered by competitors; Provide timely reports summarizing results and analyze data to evaluate the impact and benefit of bank initiatives and strategies; Assist in the preparation of product recommendations (new products and/or modification of existing products); Provide Executive and Senior Management overviews for assigned reports
Ensure compliance with department and bank-wide policy and procedures and for timely customer resolutions
Manage complex, highly visibility projects that span in duration across multiple stakeholders within the organization
Ensure all channels are updated with accurate information about products and services including duties related to implementing, testing and deploying new online account opening products and modifying existing offerings
Excellent verbal and written communication skills; Excellent organizational, problem solving, analytical, planning and scheduling skills; Excellent quantitative and analytical skills
Banking experience with a thorough understanding of banking activities, products, processes and systems
Ability to manage time and priorities while still driving multiple projects at once and meeting tight deadlines
Ability to take complex problems and decompose them into well organized, logical and detailed descriptions to facilitate problem solving
Self-starter with the ability to work both independently and in a team environment
Professional maturity, personal integrity and excellent interpersonal skills
Proficient in Microsoft Office applications and strong PC Skills
High School Diploma or GED and a minimum of three (3) years experience in digital product development in the financial industry
Prior experience with project management preferred
Prior analytical experience preferred

170

Solutions Analyst Resume Examples & Samples

Provide Subject Matter Expertise for business functions or configuration of application systems environments in the VCR Application suite
In partnership with the Product Management team provide subject matter expertise for determining business requirements to address business opportunities or issues across business functions within a Venetian|Palazzo functional vertical (e.g., Front-of-House)
Provide L2 application and on call support for Venetian|Palazzo application suite
Expertise associated with an applicable application environment of the Hotel Operations departments – including but not limited to LMS application and interfaces, Key and ticketing systems, Revenue Management systems, etc

171

Workforce Solutions Analyst Resume Examples & Samples

Partnering in the design of business rules for workforce solutions tool
Proactively develop and execute strategies to improve call delivery
Work collaboratively with leadership to implement new programs and processes that positively impact
Operational performance
Leverage technology to increase efficiencies and maximize connectivity
Manage and trouble shoot phone system related issues that impact productivity
Forecast inbound call volume to ensure adequate staffing to meet SLA’s/Goals
Provide comprehensive reporting and data analysis to monitor outbound dialer (predictive/agentless) campaign penetration and connectivity, track trends and forecast results
Work within team to share best practices and work towards scalable solutions across the organization
Effectively manage resources utilizing workforce management skills/tools to meet business needs
Work with leadership teams to educate on dialer technology, methodologies, strategies, and operational processes
Identify and research new technology opportunities
Experience with managing a workforce solutions tool at an administrative level, creating business rules, handling all capacity planning, forecasting, and scheduling duties
Experience with cloud based telephony platform
Experience with outbound dialer management (predictive / agentless)
Ability to create and analyze reports, implement action plans, and lead projects to implement innovative solutions
Exposure to technical troubleshooting
Experience with call centers handling multiple inbound contact types
Strategic thinker (i.e., ability to develop and execute plans and can articulate vision, forecast, and anticipate results)
Experience with report generation, and analyzing/trending data
Exposure to quality monitoring and database management
Ability to understand healthcare business model and contractual requirements
Must be able to multi-task while exhibiting the ability to problem-solve
Must be extremely analytical with root-cause analysis skills
Ability to be self-directed and be proactive
Proficient in Microsoft Office including Visio
Ability to work with various levels of colleagues
Ability to be flexible and adapt to a fast paced, changing environment
Results oriented and ability to meet deadlines
Demonstrate critical thinking, sound judgment
High energy/positive attitude/enthusiastic/creative/able to deal with ambiguity

172

Wealth Management, Lending Solutions Analyst Resume Examples & Samples

Exceptional interpersonal, communication and analytical skills
Excellent organizational skills and ability to multitask
Superior analytical skills – both quantitative and qualitative
Ability to thrive in a collaborative work environment
Highly inquisitive, focused and pro-active
Good judgment and discretion when working with confidential information
Fluent in Mandarin and Cantonese

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