Store Manager Resume Samples

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M Walter

Marques

Walter

60513 O'Connell Meadows

Chicago

+1 (555) 124 3782

60513 O'Connell Meadows

Chicago

Phone

p +1 (555) 124 3782

Experience Experience

Chicago, IL

Asst Store Manager

Chicago, IL

Zieme, Ondricka and Farrell

Chicago, IL

Asst Store Manager

Assist Store Manager in monitoring and controlling daily operational budgets, including payroll
Manages work order assignments and routing of mobile jobs
Manage employee development, training, activities and events
Assist Store Manager in communicating company values and goals to the employees
Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
Assist Store Manager in recruiting and maintaining a quality core staff
Plan for and manage the annual inventory process to deliver strong results

Detroit, MI

Store Manager

Detroit, MI

Stark, Hyatt and Hartmann

Detroit, MI

Store Manager

As a store manager you will manage the day to day operations of the business and provide mentoring opportunities with assistant managers
Train and develop Associate and Assistant Managers and be responsible for employee development directly or through members of the management team
Select, train, develop, and manage job performance of store employees, with assistance of other management personnel
Supervises, directs and develops Merchandise Assistant Managers and Operations Assistant Manager
Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
Trains and develops all managers and associates; writes performance appraisals and conducts performance review meetings
Manage all aspects of performance and development of the store management team to encourage professional growth

present

Houston, TX

Associate Store Manager

Houston, TX

Walter Group

present

Houston, TX

Associate Store Manager

present

Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans
Executes action plans to improve key performance indicators to maximize business
Identify and communicate to management opportunities for increased sales; may develop and executes plans to realize those opportunities
Maximize team and individual performance through consistent coaching and feedback using performance management processes
Contribute in management and store meetings, offering suggestions for associate development, sales opportunities, and organizational improvements
Assume additional management responsibilities in the absence of Assistant or General Manager
Perform projects and assignments as directed by the Assistant or General Manager

Education Education

Bachelor’s Degree in Business

Illinois State University

Bachelor’s Degree in Business

Skills Skills

Ability to effectively communicate with customers and store associates
Ability to lift and carry up to 30 pounds, and maneuver around sales floor and stockroom
Total leadership, management and development of store team members
Monitor results and strive to achieve sales and meet performance measures
Contribute to creating a collaborative, fun results driven team environment
Apply exceptional visual merchandising standards and manage inventory
Build the business in line with our company vision and values
A 50% discount on all Fashion for Work
A flexible full-time schedule that is supportive of your work/life balance
Open knowledge of corporate strategies and financial information, and influence over product, store operations, and other aspects of Le Château’s business development, allowing you to take ownership and pride in the achievements of your store as well as Le Château’s corporate results

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Store Manager Resume Examples & Samples

Develops a high energy work environment that supports the achievement of all Company goals and initiatives
Inspires Cast and Store Leadership Team to achieve maximum performance levels through daily feedback and performance management
Leads the team in fostering teamwork and collaboration among Store, peers and Home Base partners
Drives team to achieve exceptional financial results through motivating the Cast, scheduling effectively and controlling expenses
Supervises the Leadership team and Cast in the use of innovation, creative language, technology and product to bring stories to life
Leads and performs scripted and non-scripted events for Guests and Cast Members in both one on one and group settings
Establishes the Guest, both internal and external, as the number one priority to ensure that positive memorable experiences are achieved
Performs the Stage Manager role by holding Cast accountable for sharing knowledge, enthusiasm and passion for the Disney brand
Develops Cast in service and selling behaviors to drive overall Store results
Oversees the planning and placement of product to ensure adherence to Stage Set guidelines fits to Store architecture and contributes to the story being told
Maintains impeccable, Company directed visual standards through Cast accountability
Maintains Disney brand standards: Guest service, visual and housekeeping standards through Cast accountability
Cultivates an environment that is inclusive of all Cast Members and the talents that they bring
Develops positive, trusting and effective working relationships within the Store, District, Region and Home Base partners
Supports and participates in initiatives that give back and have a positive impact on internal community and external community
Adheres to all Company directives which promote the protection and preservation of the environment
Develops innovative ideas and encourages creative thinking for establishing best practices that will enhance the environment
Is open with all who interact with the brand. Treats everyone with dignity and respect at all times
Encourages people to work in a fair, honest and trustworthy way by being a role model
Champions adherence to all SOPs to protect Company assets and to comply with Company policies and procedures, federal, state/provincial and local employment laws
Leverages best business practices from global business
Exhibits self-awareness of strengths and opportunities, lead courageously, demonstrates confidence and professional maturity, pursues excellence with integrity, passion and courage. Shows consistency in words and actions, set a good example for cast members. Accepts and actions feedback, strive for self-improvement
Demonstrates operational agility based on the needs of the business; Develops a plan to help self and others manage through change. Articulates a compelling business case for change, Builds commitment to change and coach others through change. Support new initiatives, demonstrates flexibility in response to changes
Builds Teams-assess talents appropriately to develop a succession plan; show leadership to provide direction, resources and environment for success. Use performance management to evaluate cast member’s performance to recognize or give feedback, with fair and consistent manner
Build positive relationship internally and externally with different background, facilitates win-win situation and resolve conflicts effectively
Effective communication internal and external, understand questions, directive statements and drive results
Inspires creativity and innovation
At least 5 years’ experience in managing a fast growing retail or service / guest experience business. Must be knowledgeable in P&L, guest experience, operations, marketing, sales, and people management
Proven ability to manage multiple business priorities through time management, prioritization and organizational skills
Strong proficiency for business acumen
Prior management experience in specialty retail preferred
Good communication skill in English and Chinese
Bachelor degree or commensurate experience required

Store Manager Resume Examples & Samples

Ensure that each customer receive outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service
Monitor operations to ensure standards are met and maintained regarding merchandising presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls
Actively recruit, interview, hire, train, and evaluate store management and sales staff on a continual basis

Store Manager Resume Examples & Samples

Communicates and implements corporate directives to retail associates in a timely and
Manages and ensures stock level is appropriate to maximize selling
Ensures the garment presentation, garment level and visual standards are presented
Ensures and follows up on all activities concerning campaigns, promotions and sales
Responsible for the implementation of clienteling strategies
Analyzes selling reports and monthly profitability reports
Delegates authority and responsibility with accountability and follow-up
Maintains contact with all clients in the market area to ensure high levels of client
3-5 years of retail store management experience
Experience in developing and maintain store visuals
Knowledge of basic retail math and cash management techniques
Proficient with standard office and retail environment equipment (phones, cash registers,

Store Manager Resume Examples & Samples

Strive to achieve daily store sales goals and UPT
Communicate best seller and low seller to immediate supervisor
Lead by example to ensure high quality customer service standards and coach staff to do the same
Recruit/interview/hire sales oriented staff
Supervise and train Assistant Managers and Sales Associates
Resolve employee questions and problems
3 - 5 years retail management experience
Experience opening a new retail store location

Associate Store Manager Resume Examples & Samples

Responsible for hiring and recruiting of store employees
Provides on-the-job training to new employees
Assesses the effectiveness of the team, and provides the appropriate level of coaching performance feedback
Provides regular check-ins and on-going coaching/development for employees
Creates, reviews and adjust schedules to ensure appropriate staffing levels to deliver the customer experience
Ensures desired brand experience is being fostered in store through individual and team customer interactions
Promotes community involvement to drive brand awareness and loyalty, partnering with marketing team in creating and executing community initiatives, events and promotions
Fosters customer centric culture by recognizing and rewarding team
Ensures optimal floor coverage to maximize customer engagement, selling and task completion based upon the payroll goal
Serves as leader on duty
Responsible for employee files and audit compliance
Creates and outstanding shopping experience bringing Athleta to life through this new expression of the brand (understands and leverages Call Center, catalog & online store)
Has a passion for delivering exceptional service everyday and inspires by example
Creates an inspiring shopping environment through effective merchandising capability, high in store standards and compelling visual presentation
Completes projects as assigned by General Manager
Responsible for store opening and closing procedures
This role may require a focus on one or more specialties including but not limited to visual merchandising, human resources, community involvement, inventory management
Reports to General Manager
Interacts with all levels of team, customer, community and corporate partners
Supervises sales team
Effective communicator - Clearly articulates point-of-view, adapts communication style to audience, listens and asks questions to solicit feedback, and disseminates information effectively
Knowledge of in store systems, policy and procedure

Associate Store Manager Athleta Dulaney Plaza Resume Examples & Samples

Partners with GM to drive store employee talent attraction and retention efforts to drive maximum employee engagement
Results driven - Inspires and motivates to exceed goals
Effectively prioritizes and provides focus for self and team
Minimum 3 years retail experience with emphasis on store operations and/or customer service

Associate Store Manager Resume Examples & Samples

At least 1-3 years of retail experience
At least 6 months of management experience preferred
Passion for customer service, styling and product
Demonstrated ability to drive sales
Ability to prioritize and multitask
Keen sense of detail and highly organized
Product Centric

Store Manager Resume Examples & Samples

Manages and measures progress and results against key targets
Embraces company-driven promotional and marketing campaigns that support the brand
Directs store leaders on critical human resource decisions and staffing for the store
College degree or equivalent work experience preferred
Ability to maneuver around sales floor, stock room, work with/around cleaning chemicals and lift and carry 50 lbs

Store Manager Resume Examples & Samples

5 years in selling & management experience in a high-volume environment, preferably luxury or designer apparel
Passion for the meeting the needs of the consumer and delivering outstanding customer service
Understands the product and has a knowledge of how to wardrobe a client/styling; really “gets” the combination of customer service/fashion
Ability to speak to the business competently as well as present overviews and analysis to the executive team about the their store’s business
Exceptional communication skills both verbal and written
Must be a team builder; must have experience in putting a team in place: assessing their team’s skill set (i.e. strengths and areas of development) and must have experience in motivating and developing a team
Understand and use marketing tools, merchandising locations and merchandise presentation to maximize sales
Report to work on time for all scheduled shifts
Adhere to all store policies and procedures of the store
Ability to develop an environment that is in line with Intermix’s Mission/Vision statement
Be respectful of management and co-workers
Contribute to and help facilitate a motivated and enthusiastic team environment

Store Manager Resume Examples & Samples

Leads team through change and challenges
Builds effective relationships with cross-divisional and store partners
Leads management meetings to drive the business strategy
Attracts, hires, trains, and develops the store team
Trains associates on brand initiatives and standards to ensure understanding of company direction
3-5 years of management experience
Demonstrated ability to motivate and lead teams to deliver results
Demonstrated ability to assess and develop talent
Commission based sales experience preferred
Luxury or contemporary experience preferred
Multi-brand sales experience preferred
Passion for fashion trends and specialty retail environments
Strong styling eye and personal taste level
Effective interpersonal and communication skills with store team, customers and all levels of corporate and field management
Solution Oriented

Unassigned Store Manager Resume Examples & Samples

Creates and fosters a culture that ensures the customer is the focus of all activities
Creates both the leadership team and Sellebrity schedules in support of business needs
Accurately assesses individual leader performance providing the appropriate level of performance feedback
Retains and personally mentors great Sellebrity team members

Unassigned Store Store Manager Resume Examples & Samples

Addresses poor performance. Initiates, administers, and follows up on corrective action Sets, monitors, follows up on productivity goals for the store team
Ensures service, merchandising, and operational standards are met through company-defined practices and processes Monitors, maintains and follows company policies and procedures
Uses strong decision quality and discretion in establishing business objectives and in driving and delivering results
Stimulates growth in self and others through coaching, training, and development conversations
Builds a credible succession plan with a strong talent pipeline
Demonstrates the following: training, sales generation, leadership, authentic customer service, conflict management, resolution, business acumen, time management, planning, priority setting, ability to coach, provide feedback, excellent verbal and written communication, and computer proficiency
Ability to: develop others, think creatively, embrace and lead change, and deal with ambiguity
Ability to effectively communicate with customers and store personnel
Opens and closes the store in accordance with company standards

Regional Merchandising Department Store Manager Resume Examples & Samples

Lead and have a “hands on approach” with Shop Managers and provide motivation through mentoring the teams
Effectively communicate sales goals and merchandising strategies to the Shop Managers in the district
Partner with Visual Manager to execute merchandising direction in all Department Store Shop in Shops
Lead the team to build strong relationships with the Department Store teams and with the customer
Demonstrate a strategic and proactive approach to produce positive results
Collect product assortment and business feedback for your district and provide weekly feedback to account executives and senior management
Build strong relationships with senior level management in each Department Store Shop in Shop and ensure supportive collaboration
Manage a high level of organized operational functions which include training, developing and motivating employees
Create a customer service-focused environment in the district through strong selling, clienteling initiatives and event execution
Train and develop Shop Managers and Specialists to effectively drive sales results and uphold company standards and represent the Free People image consistently throughout all Department Store Shop in Shops
Understanding of the Free People brand and customer
Ability to build strong relationships-within the store, with the customer and with the internal team
Strong management and leadership skills
Strong communication skills-both verbal and written
Strong organizational, prioritizing and problem-solving skills

Levi s® Store Manager Resume Examples & Samples

Reconcile daily cash receiptsandmake bank deposits
Openandclose the store
Bachelor's degree (5 years of retail work experience may be substituted for a degree)

Store Manager Resume Examples & Samples

Ensure all sales and profitability goals are achieved through execution of the following
Hiring, training, evaluating, and coaching staff as necessary to maintain a high level of service and quality
Develop and maintain operating budget managing expense control within division guidelines to deliver positive results
Develop store goals, and executable strategies to accomplish these goals. Continually track and monitor performance and progress towards the goals and communicate regularly with the team to evaluate & progress and accomplishments
Maintain positive open lines of communication with all Columbia Sportswear management, merchandising staff, all other internal departments and outside suppliers in order to contribute to the smooth flow of information and efficient operation of the organization

Store Manager Resume Examples & Samples

Controlling budgetary expenses.Full P&L responsibility
Ensure consistent implementation of operating standards including product flow planning and execution, markdowns and seasonal promotions, marketing or in-store initiatives and visual presentation.Maintain appropriate lean inventories through managing turn and replenishment
Through training and audit processes, ensure accuracy of opening and closing procedures, cashiering and returns, back-of-house operations, and all other functions related to store operations.Minimize shrink through maintaining operational policies, accurate paperwork, efficient processes and exceptional customer service
Act with integrity as a leader in the organization and embrace company ethics and values.Adhere to core values and create an environment of respect and trust in the store

Store Manager Resume Examples & Samples

SERVICE
Proven ability to deliver sales results
Strong communication, supervisory and customer service skills
3-5 years of specialty retail experience
Prior management or sales management experience required

Store Manager Resume Examples & Samples

Must be a balanced leader that drives results, develops talent, and focuses on the customer
Proven track record to recruit, hire, and coach your talent to exceed expectations
Outstanding written, verbal, and presentation skills
Able to adjust and customize according to the needs of the business

Store Manager Resume Examples & Samples

Previous experience of a similar role of managing a team and being required to prioritise and multi-task various and competing demands
Be able to follow and work out a budget
Promote the brand image in the eyes of the clients (be an ambassador of the brand)

Beijing Store Manager Resume Examples & Samples

Ensure the achievement of the store business target, driving sales and promoting an excellent customer service, able to reflect Brioni Brand
Support the team to maximize the store sales performance; training developing and motivating the staff
Monitor target and results
Implement action plans to increase sales
Manage the daily operations in the stores (stock, inventory, visual merchanding, administrative and safety procedures)
Proactively keeps updates and search opportunities in the luxury environment
Implement actions to build relationship with existing and potential new customers' network

Associate Store Manager Resume Examples & Samples

Establish and implement Action Plans, in agreement with the Store Manager, in order to develop sales for each product category and client segment
Support the achievement of business goals and strategic projects, keeping in constant connection with Corporate functions
Ensure the implementation of CRM initiatives to develop a clientele network for the store
Ensure, in agreement with the Store Manager, the development of motivation, sense of belonging and business involvement
Assist the Store manager in ensuring the correct interpretation and implementation of visual guidelines, keeping store employees up to date about visual issues, and ensuring that best sellers products are displayed, through a close cooperation with Department Managers and with the Visual Display Team
Support the Store Manager in the economical and operational effective management of the store, in compliance with internal policies and procedures
Support the adequate integration and optimization between front and back-office, ensuring appropriate store resources coverage, and supervising logistics and stock management
Support the maintenance of stock and inventory accuracy, in line with corporate policies and procedures

Store Manager Resume Examples & Samples

Proven experience of about …. years in the role of Store Manager or the management of particularly complex retail structures
Strong analytical – numerical sensitivity and competence in the management of budget
Fluent in … and English, both written and spoken
Strong service orientation and customer loyalty
Ability to manage team, coaching skills to train and motivate her/his daily human resources
Orientation to the service

Store Manager Resume Examples & Samples

Sales and Customer Management
Responsible for monitoring excellent customer relationship through understanding the customers' needs and handling customer's complaints and queries
Lead and motivate the store team, create the optimal environment to ensure team and individual development, and succession
Forsee problems and implement modifications to existing operation procedures accordingly in order to keep pace with the changing trends and uplift the operation efficiency
Establish and maintain the highest standard of store environment

Store Manager Resume Examples & Samples

Set and follow-up individual targets to team members and suggest operational action plans to develop sales
Control store appearance, team presentation and ensure that visual merchandising policies are applied
Train, develop, and motivate the teams, monitor their performance using the corporate tools (performance reports…)
Build and maintain a positive work environment for the team
Communicate and share useful information on the brand’s strategy and projects
Provide business reports (products, clients, market, team…) and collaborate, in a constructive manner, with the management, headquarters and the buying team
Control stocks, administrative procedures, cash-desk and safes
Control and optimize store P&L
Stay attuned to the luxury environment - Adhere to all Company Policies and guarantee compliance with all Internal Operational Procedures

Store Manager Resume Examples & Samples

Formulate and impletment business strategies to maximize sales and profits and to ensure that the store operates efficiently
Ensure the store operates efficiently
Lead and motivate the store team; and create the optimal environment to ensure team and individual development, and succession
Foresee problems and implement modificatins to existing operation procedures accordingly in order to keep pace with the changing trends and uplift the operation efficiency

Store Manager Adidas Originals Flagship Store Berlin Resume Examples & Samples

Drive the store and its staff to achieve financial and brand KPIs
Foster an environment of knowledge acquisition and sharing regarding the streetwear scene and Originals brand (past, present and future)
Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to consumers on a consistent basis
Adidas Originals brand ambassador and talent scout
Culturally connected leader in music, art, and street culture

Store Manager Resume Examples & Samples

Has a working knowledge of the Profit and Loss Statement and the store KPI’s and makes commercial decisions based on sound financial judgment
Tracks store performance data (e.g., best sellers, weekly forward demand and sales per square foot) and responds with solutions that drive commercial success
Understands the behavior and patterns of the store’s customer base, draws conclusions from this and makes relevant adaptations to the service offer
Ensures store team compliance with all store policies and procedures
Works with the Area Manager to identify strong performers with potential for growth along the Retail Field Career Ladder
Actively collaborates and shares best practices to drive team performance

La Jolla Give Shop Store Manager Resume Examples & Samples

Provide an outstanding customer service experience
Manage staffing schedule
Implement and maintain store processes to efficiently and effectively operate the store
Manage inventory levels and product flow
5 year leader of retail/hospitality store environments
A solid track record in talent management- recruiting, hiring, development
The ability to communicate effectively with all levels
Ability to work a flexible schedule, including nights and weekends work hours as business dictates
We are a movement – We leverage storytelling to inspire people to connect to our global movement. We create advocacy for this movement in every interaction with our customers, partners, and employees
We will be Entrepreneurial – We are curious and innovative. We allow ourselves the space to fail. We can be successful by taking a scrappy approach to business
We are committed to a long term vision – We do not allow short-term gains to compromise our goals of making a lasting impact

Store Manager Resume Examples & Samples

OPERATIONS - to understand and efficiently implement the directives of the company regarding all operational procedures in order to satisfy the needs of the customer while helping the company achieve its goals
TRAINING & DEVELOPMENT - to train and develop a staff to consistently perform to both their own potential and company standards through daily coaching, meetings, performance evaluations, and disciplinary measures. 5. LOSS PREVENTION, INVENTORY CONTROL, & SAFETY - to adhere to company direction regarding loss prevention in order to maintain a safe environment while limiting potential loss (achieving the store's established Inventory goal); to plan and execute organized Physical Inventories; and to always act in a manner that presents a safe working and shopping environment
DECISION MAKING - to plan, implement, and follow up on responsibilities and tasks, while recognizing and overcoming obstacles so that the desired results may be accomplished

Store Manager Santa Monica Resume Examples & Samples

Trains and motivates associates to achieve maximum sales productivity and ensures that sales plans are achieved
Responsible for recruiting staff to meet the availability needs of the business and retains talent that will contribute to the growth of the retail business/division. Develops team and formulates succession plans to maximize the opportunity for internal promotions
Ensures Loss Prevention policies and procedures are followed. Responsible for overseeing financial/sales audits and inventories to protect the store from internal and external shortage
Manages payroll and store scheduling within established guidelines to ensure proper coverage based on business needs. 7. Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines
Communicates with Regional Manager or District Manager regarding all employee relations, day to day operations and any compliance related matters. Partners with Human Resources and direct reports to set goals for personal skills development

Store Manager Resume Examples & Samples

Leading and Inspiring a team focused on customer obsession and driving and achieving results
Leading talent selection, associate development and retention
Managing the business through visual presentation and sound operational practices
Generating sales and profits and managing expenses
Driving new ideas, sharing information with others and creating solutions to problems
Previous management experience required. Specialty Retail store management experience preferred
Proven ability to identify and develop talent and influence a positive team atmosphere
Ability to make sound decisions, take action, and achieve results
Computer Proficiency necessary
Availability to work day, evening, and weekend hours

Store Manager Resume Examples & Samples

Meeting payroll goals
Implementing Markdowns
2 years of retail management experience

Store Manager Resume Examples & Samples

Ensure the achievement of store financial objectives proposing action plans to develop sales and adapting actions to specific situations
Proactively build up relationships with Top/Key Customers and potential business partners keeping in constant connection with Corporate Depts
Ensure the development and management of CRM activities to develop a customers network (local & international clientele) for the store
Guarantee customer satisfaction solving customer concerns/complains by determining optimal and efficient solutions, assuring after sales service in line with the Customer Service Corporate procedures
Train and monitor the staff making sure additional selling and cross-selling techniques are known and implemented in practice and provide all the information required to keep them constantly motivated, to increase their sense of belonging to the Brand
Ensure maintenance of Stock Management accuracy by monitoring the stock organization, guaranteeing availability of merchandise and optimizing store-to-store transfers
Ensure interior and exterior of store is aligned to Company standards guaranteeing the correct implementation of Visual guidelines through a close cooperation with the Central Visual Dept

Boutique Store Manager Resume Examples & Samples

Customer Service-
Create an environment that is passionate about customer service
Ensure self and team is executing the 8 Step Magic Formula properly
Teach, coach, and develop employees to deliver outstanding customer service
Keep accurate and complete records in the Retail/ POS system
Respond to customer complaints or inquires within 24 hours, document and report these incidents to the Regional Boutique Proprietor
Achieve daily/ weekly/ monthly Boutique sales goals
Ensure team achieves individual daily/ weekly/ monthly sales goals and maintains their target SPH (sales per hour)
Develop strategies to grow the business
Leadership-
Promote feel good/ fun and gossip free environment for customers and employees
Act professionally, ethically and with integrity
Use good judgment
Take charge and make things happen
Keep commitments and build high expectations in self and others
Motivate and help others understand the importance of their jobs
Embody and teach the Benefit lifestyle and spirit
Value people, build strong positive relationships, and treat others with respect
Always be approachable and an effective two way communicator
Express ideas and information clearly and effectively
Contribute to the growth, learning and success of others
Effectively lead the organization through change and growth
Ensure self and Boutique team is compliant with all Company and Boutique policies and procedures
Communicate all policy/ procedure updates and important issues in a timely, clear and concise manner to Boutique team
Management-
Persuade others through influence and collaboration as opposed to command and control
Hire, orient, develop and retain people
Appropriately staff and manage for product sales and services
Recruit, interview and hire employees
Train, delegate to, and supervise Assistant Boutique Proprietor to develop their management and business skills
Conduct and ensure fair and timely performance reviews of all Boutique employees
Promote cross selling between services and products
Maintain excellent cash management. Management of the safe and applicable security codes
In partnership with Aesthetician, maintain compliance with provincial regulations
Achieve Boutique’s monthly sales plans and operating profits while maintaining expenses and adhering to monthly budgeted guidelines (i.e. manage payroll, petty cash and supplies for counter, office and salon)
Monitor stock levels on all inventory items. Communicate inventory issues/ concerns to RBP
Ensure procedures for receiving, transferring and returning merchandise are adhered to
Maintain the safety and security of all employees
Maintain the accuracy and timelines of timekeeping/ payroll
Maintain the appearance and cleanliness of the Boutique
Protect the assets of the Boutique against theft, damage and cash loss (i.e. cash control, inventory management)
Requirements-
Proven strong sales and service track record
3-4 years retail experience
Minimum 2 years management experience
Experience managing a team of people
Aesthetic certification an asset
Flexibility regarding work hours; ability to work nights, weekends and some holidays
Interpersonal skills in customer service
Excellent communication and leadership skills
Proficient at analyzing numbers

Store Manager Resume Examples & Samples

Act as chief liaison between customers, store employees and TOMS HQ
Lead a united team by example to scalable success through training and coaching
Plan events and strategic partnerships at a store level
Engrain the TOMS store into the local and surrounding community
Utilize KPI’s to develop store business strategies
Manage and oversee store merchandising and the overall look and feel of store
Recruit, train and develop the store team
5+ year leader of retail/hospitality store environments
Retail know-how with hands-on experience managing all aspects of a retail store
A strong understanding of retail profit measures and the ability to exceed sales and expense goals
We are a movement – We leverage storytelling as a way to inspire people and keep them connected to the movement. Our partners & customers are our advocates. We are personally accountable for their experience
We will be Entrepreneurial – We create an environment that appreciates being scrappy and creative. We are curious, innovative and take smart risks. We allow ourselves the space to try and fail in order to advance the movement
We expect a lot from each other – Collaboration is core to how we work across all departments and levels. We lead with authenticity and humility. We take having fun as seriously as our giving. We are responsible for communicating openly, clearly and consistently
We are committed to a long-term vision – We do not allow short-term gains to compromise our goals of making a lasting impact. We create an environment that energizes and encourages our employees to continuously thrive

Store Manager Unassigned Resume Examples & Samples

Develops business strategies and delivers results for the store through managing merchandising, visual, operations, finance, Old Navy Card and human resource initiatives
Makes strategic business decisions based on long and short-term objectives and global perspective ensuring alignment to company initiatives
Partners with store leaders to action plan from customer survey feedback and responds to and takes action on customer concerns
Sets a compelling vision and manages successes and failings along the journey in a highly collaborative fashion
Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and weekend shifts

Store Manager Candidate Resume Examples & Samples

Strong leadership potential
Global thinking
Ability to lead by example
Team player mentality

Store Manager Resume Examples & Samples

Plans and motivates team to achieve forecasted sales goals, communicates with business partners, conducts physical inventories and manages payroll budget
Manages employees including recruiting, hiring, coaching, new hire paperwork, scheduling and training
Handles all employee relations situations including performance evaluations, goal setting, disciplinary actions, terminations, and reporting of all company policy violations
Ensures compliance with all company and store policies and procedures including loss prevention, human resources issues (FMLA/LOA), accident reporting, attendance, dress code, employee purchases/holds, and store discounts
Manages all aspects of store opening/closing, cash management of store such as petty cash, safes, registers, deposits, armored car and change orders
Works closely with Loss Prevention department in the reporting of any incidents and provides support to investigations
Works closely with Inventory Control Department to communicate inventory related and promotional needs
Oversees receiving process such as scheduling of deliveries, back room processing, transfer to liquidation, damage destroy and variance (exception) reporting
Collaborates with Visual Manager and Assistant Store Managers through merchandising guidelines to maintain visual standards and enhance the store presentation
Able to develop team members by providing feedback, coaching and motivation
Partner with other Retail leaders to develop and implement a development strategy across the Retail organization
Other responsibilities as needed

Store Manager Genova Resume Examples & Samples

Establish and implement Action Plans to develop sales for each product category and client segment
Manage store staff with the support of Local HR (Recruitment, Coaching, Training)
Take care of the general look of the store / departments in terms of cleanness, tidiness and efficiency, in order to ensure the best image of products and store, in line with the Gucci brand communication and promotion strategy
Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures

Store Manager Antwerp Resume Examples & Samples

Foster a strong customer service culture,
Actively seek and encourage customer feedback and act on feedback received
Ensure that high standards of customer service are consistently delivered in store
Define the store objectives based on the company goal and communicate them to your team
Recruit, train, develop, set objectives and evaluate your team members
Elaborate monthly, weekly and daily work schedules according to business needs
Identify job vacancies and recruit to required standards within timescales
Shop floor management
Make weekly layout plan and complete as planned within due time
Establish efficient replenishment systems to keep volume levels on fixtures
Ensure that shop floor standards are maintained at a high level
Maintain attractive displays in terms of coordination, season and colour order
Check delivery procedure
Complete all store to store transfers
Oversee stock counts and stock takes on a regular basis, investigating losses and taking remedial action where necessary
Sales/Profit management
Analyse sales and investigate results in order to produce relevant action plans for your store, in order to maximize its profitability
Take control of stock to maximise sales and profit
Key holding responsibilities including opening and closing the store, emergency call outs etc
Deal with banking control operations
Ensure effective security measures are in place in store to minimise stock loss
Check maintenance issues and take action to rectify immediately
Ensure effective security measures are in place
Make sure labour law is well respected
Other management operations
Ensure that information to the team and other departments is communicated fluently. Build effective relationships with all head office functions and seek advice and guidance where necessary
Liases with the Area Manager to ensure maximum profitability and sales for the store
Ensure all store procedures are carried out in line with the company guidelines
We are looking for people with retail management experience, including management of large teams (>50) and high volume sales
Candidates have a proven track record of meeting and exceeding targets, excellent communication and analytical skills
They have demonstrated abilities to prioritise tasks, and to operate efficiently in changing environments, with a hands on approach
They are passionate about customer service, flexible and adaptable, with a mindset that focuses on innovation
They enjoy managing and developing people, have cross cultural sensitivity and lead their team with a positive, professional attitude. They will be open to embrace our company culture and values
Language requirements include Dutch and fluent English
Please note that part of induction and training will take place in our stores in other European countries

Associate Store Manager Resume Examples & Samples

Ensure the achievement of business goals and strategic projects, keeping in constant connection with Corporate functions
Ensure the implementation and development of CRM initiatives to develop a clientele network for the store
Ensure the development of motivation, sense of belonging and business involvement
Ensure maintenance of inventory accuracy, in line with Corporate policies and procedures

Store Manager Resume Examples & Samples

Sales Objectives & Targets
Aim to exceed all sales targets set by the company and at the very minimum ensure that all targets are met by constantly building and maintaining a strong client base
Analyze sales figures and CRM activity to develop immediate and long range goal plans
Maintaining awareness of local & luxury market trends and monitoring local competition activity
Building relationships with local and VIP clients; works closely with the Communications Department and coordinates event
Store Standards and Customer Care
Liaising with your team, other relevant colleagues and customers in order to identifying and resolving urgent issues
Ensure best possible management of stores upkeep and maintenance, surveying and highlighting any necessary building work, cleaning & other action is undertaken
Manage Store Operating Budgets
Manage store operations in the most effective way whilst minimizing cost through
Managing Stock Control
Review seasonal orders to ensure full merchandise potential to buying office
Oversee store staff in order to ensure that they adhere to inventory management guidelines/practices; stocktake & consignment procedures and policies
Overview of all VIP & special requests between sales associates and retail buying office
Personnel Management
To lead and motivate staff by being a role model and setting an exceptional example to all staff
Identifying performance issues and managing them informally, seeking advice from and work with the HR department where necessary
To conduct in-store training including coordinating the induction of new staff into the store, product knowledge, sharing information gained from the collection presentations and identifying members of staff who require further attention to ensure that their knowledge is to the high standard we require
To carry out yearly appraisals for all staff, following the Company’s procedure and providing constructive and comprehensive feedback, as well as setting individual objectives for development
To have an understanding of your staff’s training needs and to liaise with the HR Department to develop ways to implement your training needs
Regularly updates staff on business performance, and new initiatives
Computer leterate, including excellent knowledge of MS Office
Previous experience of a similar role where they have managed a team and been required to prioritize and multi-task various and competing demands

Store Manager Resume Examples & Samples

Serves as a Brand Ambassador and role model for other associates
Recruits, interviews, and hires for all store positions
Networks and identifies sources of talent
Builds a high performing team that is accountable for store results
Maintains optimal store staffing levels and schedules talent to maximize productivity
Ensures talent is properly onboarded and adequately trained
Ensures Associates use the Customer Engagement Sales & Service Model to exceed customer expectations
Supports the training and ongoing development of the Store Management Team
Ensures associate performance appraisals and compensation reviews are handled in a fair, timely, and consistent manner
Administers the Performance Management process in accordance with HR guidelines
Identifies, documents and resolves performance issues and policy violations according to company policy, in partnership with the District Sales Leader/Area Sales Leader and applicable Brand Headquarters’ associates
Ensures compliance with all Equal Employment Opportunity (EEO) policies
Ensures efficient planning, coordination, follow-though and completion of tasks, which contribute to the achievement of store and company goals
Adjusts plans/directions/schedules when necessary and acts with a sense of urgency to meet changing priorities, store needs and the demands of the business
Ensures proper floor coverage and floor management to maximize store volume
Creates a store culture that is committed to exceeding customer’s expectations and delivering the highest level of customer service at all times
Ensures the execution of the company’s customer service policies
Ensures action is taken to achieve store sales goals and corrects negative sales trends
Ensures the maintenance of merchandise standards to maximize sales
Ensures that the sales floor is full, replenished and sized
Ensures the consistent achievement of key store metrics
Communicates customer feedback, best sellers, and recommendations to ASL/DSL/Sr. DSL
Uses company reports to analyze business results
Ensures the store maintains excellent visual presentation at all times, by presenting a fashion statement throughout the store
Ensures the achievement of company merchandise standards
Ensures the execution of the visual presentation direction and updates
Ensures compliance to the Company’s Brand Ambassador Dress Standards
Ensures the maintenance of a clean, neat, and organized store
Effectively promotes all Brand initiatives (Instant Credit, Reward, Email Capture Programs) and achieves all personal goals
Three to four years retail experience, with at least two years of demonstrated success in a management position
Solid business acumen and analytical skills, can confidently analyze and speak to the Store’s business
Strong selling and customer service orientation; ensures the customer is always a top priority
Excellent merchant skills, knowledgeable of our merchandise and confident making visual and merchandise decisions that cater to the Stores market and customer base
Great Brand Ambassador, strong personal presence, passionate, fashionable, confident, poised, articulate, credible, professional and acts with integrity
Demonstrated track record of success in recruiting, training, sales generation, operations, and merchandising
Excellent talent selection and development skills
Excellent communication, delegation, follow-up, time-management, and analytical skills
Proven ability to multi-task and direct activities at all levels
Physical ability to be on sales floor for extended periods of time, and to move and handle merchandise and fixtures throughout the store, which may entail lifting, and perform all functions as set forth above

Associate Store Manager Resume Examples & Samples

Oversee and maintain the customer service standards to the highest possible level
Communicate professionally and effectively with employees and all support services within the company, act as the secondary liaison for corporate communications (Human Resources, Loss Prevention, Operations, Merchants)
Responsible for all activities within the store in the absence of the General Manager
Understand and comply with all company policy, procedures and operations
Maintain the highest level of security and safety awareness within the store
Recognize problems, analyze causes, generate alternatives and solutions
Attend mall/center management meetings in the absence of the General Manager
Hire, train, motivate and supervise support management and sales staff with a keen sensitivity to hiring people who have strong presentation and communication skills representative of the Calvin Klein image
Develop all employees to be knowledgeable in areas of product, merchandising, operations, customer service, sales and growth within the company
Motivate and develop support staff to meet store goals/objectives
Effectively supervise the sales floor to ensure customer / associate awareness at all times
Demonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully and courteously
Responsible for direct supervision of a selected department or departments and ensuring the department(s) performs to its maximum potential

Store Manager Resume Examples & Samples

Minimum of 3 years of retail or equivalent management experience preferred
Demonstrated proficiency in training, sales generation and leading of functional teams
Demonstrated ability to communicate effectively with customers and store team

Store Manager Resume Examples & Samples

Communicates and implements corporate directives to retail associates in a timely and effective manner
Works closely with wholesale team on merchandising and reorder needs
Coach and develop retail associates to meet store sales goals, visual presentation directives and customer services standards
Exercise intellectual and creative discretion and judgment in management and leadership of store employees
Work with Corporate HR to process new hire paperwork and to resolve performance related challenges
Maximizes sales through joint operational and commercial focus and takes action to obtain highest level of profitability for the store
Ensures the garment presentation, garment level and visual standards are presented according to Joie expectations
Ensures and follows up on all activities concerning campaigns, promotions and sales activities of the store
Ensures proper completion of cash office operational functions
Follows and executes safety and security routines to prevent loss and guarantee employee and customer safety
Ensures high quality direct and indirect customer service by providing the best shopping experience for each customer
Maintains contact with all clients in the market area to ensure high levels of client satisfaction
Has working knowledge and oversees use of all Company systems in stores
May be required to travel to Los Angeles corporate offices 3-5 times per year
Any and all other functions, duties, projects as assigned

Store Manager Resume Examples & Samples

Setting the individual and collective sales goals as well as communicating the store weekly and monthly sales goals
Conducting and oversee the training of all new employees as well as the re-training of existing employees when needed
Working together with Staff to meet and exceed sales goals
Motivating Employees
Administering employee evaluations and write ups
Ensuring the back stock crew is doing their job properly

Store Manager Resume Examples & Samples

Capable of performing on the sales floor, making and closing sales. Builds clientele through booked appointments. Ensures sales are maximized and returns are seen as an opportunity for additional sales
Ensures the Recognition Board is maintained and up-to-date
Responsible for the understanding and achievement of Company sponsored community outreach goals
Ensures housekeeping activities, including organization of the back room and bathroom, are maintained and clean
Ensures stock is processed as necessary to ensure a full presentation of goods on the floor at all times
Maintains regular and timely communication with the District Sales Manager, including: all aspects and needs of the business, product feedback, operations, HR, and LP. Prepares weekly and monthly reports for recap
Performs all other duties and responsibilities as directed by Management
Utilizes all training tools to ensure effective and timely deliver training. Consistently reinforces training via role-play and examples
Teaches and upholds guiding principles and procedures as outlined in Operations, Human Resources, and Asset Protection reference manuals
Encourages and coaches Assistant Sales Managers in developing their managerial and leadership skills. Maintains continuity in day-to-day relationships with all store Associates
High School diploma or equivalent educational certification
A minimum of 2 or more years of retail store management experience required. Specialty, fashion store experience preferred
Possesses excellent customer service skills, with a proven track record in all areas of sales and sales management
Strong organizational skills and the ability to multi-task in a fast-paced environment
Established track record in recruiting and retaining a quality sales and support staff
Passion and a sense of urgency for driving and achieving results
Detailed knowledge of store operations and administrative processes
Effective at standing, walking and moving around the sales floor and stockrooms
Can meet requirements for regular on-the-job attendance to ensure appropriate management coverage. The Store Manager must be present and punctual for all assigned schedules
Must possess a valid Canadian Passport and be able to travel to the U.S.A. on a periodic basis

Store Manager Resume Examples & Samples

Leverage marketing tools (CRM), merchandising and assortments to maximize sales
Ensure brand expectation through proper visual presentation of fixtures and product
Ability to attract, retain and develop top talent with strong sales leadership
Proven innovative thinking and demonstrated ability to engage, inspire and influence at all levels
Passion for building and sustaining long-term relationships that consistently optimize the customer experience and in turn deliver profitable results
Embrace consumer and technological trends - online shopping/social media/POS systems
Ability to manage a culturally diverse team; bilingual skills preferred with a fluency focus in Mandarin

Store Manager Resume Examples & Samples

Champion corporate social Responsibility efforts by fostering community relationships
Passion for building and sustaining long term relationships that consistently optimize the customer experience and in turn deliver profitable results
3+ years of previous retail management experience in a luxury retail environment

Store Manager Resume Examples & Samples

Achieve store sales objectives supported by monthly promotional activities, sales training, and bra fits service
Provide customers with outstanding service by training all employees on proper service techniques
Procurement of selected basic stock products to be marketed through the store with approval of Merchandise Manager
Insure that all merchandise is displayed and merchandised properly, keep Merchandise Managers informed of out-of-stock, slow sellers and problem merchandise
Set team member selling goals in accordance with sales plan. Profitably manage store payroll and financial budget. Responsible for maintaining accurate records and controlling expenses to achieve budget objectives
Recruit, select and train store staff. Evaluate team member job performance per established guidelines. Ensure adequate staffing
Hours
Minimum 42 hours (additional hours if coverage is needed)
Holidays and Weekends as necessitated by peak customer traffic
Overtime as necessary (peak selling periods, scheduling demands)
Assist on the sales floor including cashiering and servicing customers
An appropriate candidate for the Hanesbrands Outlet Store Manager will be someone who can measure strictly female consumers to determine the proper fit for bras and various other undergarments and intimate apparel in the privacy of the women's fitting room on a regular basis
In order to be considered for the Store Manager position, you must have a high school degree or equivalent. A college degree is a plus
Proven Sales Performance and ability to drive team to achieve Sales Objectives
Proven background and aptitude in exceptional, individual customer service
Strong merchandising and sales skills
Strong supervisory, problem solving, and decision making skills
The Store Manager will frequently walk, bend, stand, stoop, reach, etc

Store Manager Resume Examples & Samples

Must enjoy working with people
Solid communication and organizational skills
Love of and active participant in outdoor sports including living the "MNTN" LIfe!
2-3 years previous specialty retail management experience
Must actively participate in at least 3 of the sports EMS caters to

Store Manager Resume Examples & Samples

Manage operational costs
Promote a collaborative team culture
Support with visual merchandising

Vans Store Manager Resume Examples & Samples

Leads the team to deliver maximum sales results and an engaging experience for all internal and external customers. Ensures, through team motivation, effective customer service and direct selling, that sales plans are achieved
Creates evolving business and talent strategies based off of district, region and brand goals
Understands and analyzes company metrics and maximizes resources (payroll, store expenses, etc.) to achieve desired results
Effectively partners and communicates with store, district and company personnel
Understands, maintains and enforces policies, procedures, standards, practices and company directives
Manages the Performance Management Cycle including all Performance Planning, Mid-Year Discussions and Year-End Appraisals
Trains and develops employees based off of company needs and their desired career path. Delivers consistent feedback to employees by observing, coaching and following-up
Uses store systems to monitor payroll, training, communication and employee information
Maintains a full staff based off of business needs. Creates an active network and builds relationships within the community to foster brand awareness and recruitment opportunities
Ensures proper sales promotional set-up of store and maintenance of sales floor and stockroom to create a neat, clean and well-presented store
2 + years of related professional experience
Associates Degree (AA) or equivalent from two-year College or technical school; or two years related retail or service-oriented experience and/or training; or equivalent combination of education and experience
Microsoft Office software experience preferred (Word, Excel)

Store Manager Resume Examples & Samples

Profitability
Achieve company financial goals
Analyze sales performance and strategies to maximize opportunity and improve overall performance
Partner with Corporate Store Operations to ensure all expenses are allocated efficiently and within budget to understand and efficiently manage Profit and Loss statements
Review Profit and Loss statements for expense savings and opportunities of cost improvements. Maximize resources with limited funds
Ensure that selling floor coverage is reviewed and revised when needed to maximize selling floor coverage and sales opportunities
Train Assistant Store Manager in all areas of profitability with a strong emphasis on Profit and Loss statements
Customer Service Development: (Additional duties may be assigned)
Lead the service culture by setting the tone on the sales floor
Improve Sales Associates’ selling performance by setting goals and measuring results. Train, coach, and counsel all associates
Proactively retain and develop top customers, potential top customers, and new customers using the using BNY Clientele System
Build a personal relationship with customers in your store to increase sales penetration and traffic
Achieve a CPS capture rate of a minimum of 85%. Stress the importance of accurate and complete client information
Ensure all customers have the opportunity to benefit from having a Barneys New York credit card. Achieve new account acquisition goals consistently
Develop Assistant Store Manager in all areas of customer service development
Drive store conversion rate to 20%
Ensure that the Human Resource functions (employee relations, recruitment, selection and training) are effectively administered
Write and administer fair and effective reviews and corrective action in a timely manner when necessary, always partnering with the appropriate store/corporate executive
Seek and listen to the ideas, opinions, and feelings of employees at all levels. Act upon feedback when it is received. Support company open door policy
Ensure that the operational functions of the store (expense, budgets, building maintenance, merchandise handling, and sales audit) are carried out
Ensure that the Loss Prevention functions and strategies are effectively performed so that assets are protected and physical inventory shortage is minimized. Meet company shortage goal
Verify that shipments, price changes, transfers, etc. are completed accurately and in a timely manner
Ensure that selling areas, including fitting rooms and non-selling areas, are well managed, taking shortage into consideration. Coverage is scheduled with regard to peak shortage days and times
Educate employees on shortage awareness and their role in shrink reduction
Conduct audits regularly to ensure that loss prevention standards are maintained and monitored. Work with non-selling associates to ensure accuracy of inventory reports
Ensure that selling and reserve areas are maintained according to storekeeping standards and have adequate levels of supplies
Demonstrate fiscal responsibilities and contribute to achieving store and company expense initiatives. Ensure that proper taxes are charged
Develop Assistant Store Manager in all aspects of operations
Build and nurture a team environment in the store
Build productive relationships with corporate executives and peers
Implement business plans to achieve desired results
Train, coach and counsel all employees continuously. Follow up to ensure their understanding of the Barneys New York culture and standards
Communicate and train new policies and procedures in a timely manner
Become aware of each employee’s strengths and development opportunities. Utilize this knowledge effectively
Provide all necessary performance feedback in a timely manner, including Performance Enhancements/Evaluations
Establish specific goals for employees. Follow up on progress towards goal attainment
Show willingness to make difficult and/or unpopular decisions through effective conflict resolution. Confront issues as necessary
Effectively manage time and prioritize action items
Foster leadership skills in Assistant Store Manager through leading by example
Merchandise Management
Ensure that merchandise is not presented in isolation but is suggested with the same, related or necessary merchandise. Adhere to visual standards manual
Effectively present merchandise in an effort to maximize sales
Obtain and seek to expand personal and staff knowledge of competition, fashion trends, and industry information. Communicate findings to merchants
Understand customers’ needs and wants. Effectively communicate with the Buying Office
Analyze sales performance to determine merchandise not meeting expectations. Execute action plan to maximize opportunities and improve overall performance
Review weekly merchandising reports to analyze business. Examine opportunities based on traffic and merchandise flow monthly. Report findings to appropriate corporate executives
Develop a productive relationship with the merchant organization and consistently communicate with them regarding missed opportunities, inventory levels, and merchandise flow
Develop Assistant Store Manager in all merchandise management areas
4+ years of management experience
Detail oriented with excellent written, oral, analytical, and communication skills
Great time management skills
Ability to multi-task.
Computer proficient

Store Manager Resume Examples & Samples

Driving the proper execution of established policies, procedures, initiatives and directives
Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
Advanced numeracy and literacy

Store Manager Resume Examples & Samples

Conduct performance appraisals for and coach development of staff on a regular basis
Minimum of 2 years management experience - required
English fluency - required

Store Manager Resume Examples & Samples

Set an example for the entire team
Develops the store management team to deliver legendary customer experiences in the stores
Drives implementation of company programs by motivating and supporting the store management team to develop and implement action plans that meet operational and organizational objectives
Manages with integrity, honesty and knowledge that promote the Quiksilver culture, values and mission
Plans, identifies, communicates and delegates key responsibilities and practices to the store management team to ensure smooth flow of operations within the store
Reviews store environments and key business indicators within the store to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to take action and achieve operational goals
Creates implementation plans to support execution of company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans
Monitors and manages management staffing levels. Ensures management-level staff development and talent acquisition in order to achieve and maintain operational requirements
Utilizes existing tools to identify and prioritize communications and filters communications to the store management team within the store. Communicates clearly, concisely and accurately in order to ensure effective operations at the store level
Ensures adherence to applicable wage and hour laws for nonexempt partners & minors. Show appropriate use of confidential and sensitive information
Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Weekly Reports, Monthly P&L reports…Zellman audits cash management and inventory management
Must have ethical and moral compass
Ability to manage store operations independently and ability to plan and prioritize workload
Ability to manage resources to ensure that established service levels are achieved at all times
Organization, planning skills and strong problem solving skills
Strong leadership skills, team building skills, with the ability to coach and mentor others
Ability to maintain the visual and merchandising standards
1 – 3 years related experience and/or training; or equivalent combination of education and experience

Store Manager Resume Examples & Samples

Strategic Planning - Develop strategies/plans to achieve sales through business analysis, action planning and effective communication
Very good communication (written and oral) skills and interpersonal skills
Strong organizational skills, ability to multi-task, prioritize
Frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs

Store Manager, Lloydminster Resume Examples & Samples

Solicits customer feedback to understand customer needs and the needs of the local community
Experience analyzing financial reports (1 year)
Reading text
Numeracy
Computer and document use

Store Manager Resume Examples & Samples

Provides coaching and direction to the store team to take action and to achieve operational goals
Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals
Uses discretion in accessing external resources to support store operations and to execute district and regional initiatives. Resources include Partner Resources, Marketing, Partner & Asset Protection, Food &Beverage, Coffee, and Retail Implementation departments
Progressively responsible retail experience 3 years
Supervision 1 year
Ability to communicate clearly and concisely, both verbally and in writing
Basic knowledge of health and nutrition

Store Manager St Louis, Mo Resume Examples & Samples

Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals
Available to work flexible hours that may include early mornings, evenings, weekends and/or holidays
3 or more years of experience in a role that requires frequent interaction with customers, fulfilling the requests of customers and responsibility for addressing customer issues, questions and suggestions OR
Ability to manage effectively in a fast-paced environment

Store Manager Adidas Originals Flagship Store Resume Examples & Samples

Take full ownership of the store and its success; analyse relevant data to probe and challenge the status quo
Ensure HR standards and policies are adhered to
Streetwear role-model
Business or fashion degree preferred
Minimum 2 years work experience in a sports/fashion consumer- and commercial-focused retail environment with a minimum of 1 year of store management responsibility

Store Manager Resume Examples & Samples

Minimum of five years retail management experience with a two year college degree or equivalent upper-level retail management experience
Highly organized and able to adapt to quickly changing priorities
Demonstrates entrepreneurial, strategic, and analytical skills

General Store Manager Grand Rapids Resume Examples & Samples

Hire, train, motivate and retain a team of qualified associates that communicate and represent the Vera Bradley philosophy
Responsible for the maintenance of the payroll budget and manage controllable expenses to maximize profitability
Monitor onsite and offsite inventory to achieve ideal balance of top selling items in physical store location to maximize sales opportunity
2+ years management experience required; or proven Vera Bradley management ability required

Store Manager the Oaks Mall Resume Examples & Samples

Maintain payroll budget, and manage controllable expenses to maximize profitability
Excellent interpersonal, written and verbal communication skills
Occasional overnight travel as required for company business

Store Manager Westfield Topanga Resume Examples & Samples

Develop Vera Bradley loyalty by creating an outstanding experience for both associates and customers
Oversee daily, weekly, monthly processes to ensure operational integrity
Proactive, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment

Store Manager Resume Examples & Samples

Recruit, retain, and develop a high performing and diverse team
Provide training and ongoing development for the store team
Develop and execute short and long term plans to achieve goals in support of the store’s business strategy
Be responsible for product and brand image presentation while maintaining a neat and organized store

Store Manager West Edmonton Mall Resume Examples & Samples

Recruit, retain, and develop a high performing and diverse management team with a compliment of both internal and external talent
Serve as a liaison between Retail Store, Regional Sales Manager and Home Office teams
Build and maintain community partnerships

Store Manager Resume Examples & Samples

Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion
Lead recruiting and interviewing of candidates who possess the skills necessary to help achieve store goals
Planning, implementation, and follow up of store operational tasks and projects

Store Manager Resume Examples & Samples

Develop customer leads effectively from intake until reservation
Support customers throughout their experience from initial contact through deepening interest and reservation
Identify and develop store-specific marketing opportunities to increase awareness and interest in the Tesla brand, with the simultaneous goals of increasing brand equity and generating retail leads
Identify training needs to the training team
Provide weekly, bi-weekly and monthly reports on customer feedback and delivery performance

Store Manager, Edinburgh UK Resume Examples & Samples

Influence and align store personnel to Tesla’s strategic retail goals
Responsible for achieving monthly retail objectives
Challenge individuals and the team to exceed objectives through coaching and mentoring
Respond to customer inquiries from various sources including the website, CRM system, direct e-mails, phone, events and in-store activities
Direct media inquiries to relevant departments

Store Manager, Sydney Resume Examples & Samples

Hire, develop and manage all Store Personnel
Maintain expert-level knowledge of Tesla products and technologies
Manage store expenses, including staffing, supplies, and services
Provide weekly, bi-weekly and monthly reports on all required metrics

Outlet Store Manager Resume Examples & Samples

Ensure financial goals are achieved
Recruit, interview, hire, develop, coach, and train store sales associates to deliver sales and customer service objectives
Specialty retail experience

Store Manager Resume Examples & Samples

Achieve annual sales goals within operating budgets
Use “suggestive selling” techniques, tie in opportunities and promotions
Commplete stocking of shipment in order to maintain in-stock levels
Preparing and completing accurate physical inventory as needed
Quick make up applications/demo if asked by the costumer for key launches
Maintaining a clean, professional, and appealing counter with proven growth
3+ years of cosmetics sales, preferably in a luxury retail setting as a Counter or Business Manager
A passion for cosmetics
A Make-up artist license is a plus
Excellent customer service, communication, and organization skills
Thorough knowledge of the competitive landscape and make-up trends that translates findings to positively impact business
Bachelor's Degree Required
Team player with a positive attitude

Store Manager Resume Examples & Samples

Develops and coordinates merchandising strategies, sales promotions, and the execution of retail and services business strategies through partnering with the General Manager and store management staff to maximize sales and service levels
Reviews store's appearance by walking through the store regularly to ensure it meets standards for maximizing customer service, productivity and financial performance
Partners with Retail Operations Support Manager and follows up to ensure backup storage, warehouse, and distribution functions enable proper receipt, storage, and efficient movement of merchandise between departments and other stores
Regularly inspects selling locations to ensure adherence to customer service, safety, and security standards. Develops a plan to address deficiencies as they occur
Ensures and coordinates communication amongst store management to facilitate a team approach and meet goals and expectations set by NEXCOM and General Manager
Applies courtesy and customer service policies towards patrons and associates. - Works under the general supervision and direction of the General Manager. Responsive to all NEX managers, associates and patrons

Bench Store Manager San Antonio Resume Examples & Samples

Driving sales through customer service and report analysis
Issuing appropriate counseling and disciplinary action to those associates who fail to meet our performance standards
Ensuring compliance to all guidelines involved with safety, loss prevention and cash handling procedures

Store Manager Resume Examples & Samples

Developing payroll plans and monitoring payroll daily to ensure the plan is met
Ensuring the efficient day-to-day operation of the store
Upholding Company standards for merchandise presentation
Participating in the recruiting, interviewing and hiring for hourly and salaried associates

Store Manager Resume Examples & Samples

Work closely with leadership to analyze the business and create action plans
Engage with the community through outreach, involvement and partnerships
Support Nasty Gal’s vision through ownership and accountability for the overall sales and profitability of the store
Lead and drive Store Managers to execute their job duties while keeping the Nasty Gal culture alive in every aspect of the operation
Ensure that all sales associates are delivering a true Nasty Gal customer experience
Coach, recruit and develop the store staff
Direct all merchandise flow – working with our merchants to ensure that sales goals are met and that inventory is available
Motivate and inspire your team to reach sales goals while working with corporate to create marketing campaigns to drive those sales
Ensure store policies and procedures being followed
Provide strategic recommendations for a broader store roll-out

Store Manager Resume Examples & Samples

Minimum of two (2) years experience in retail required, supervisory experience preferred
Strong problem solving skills and ability to make decisions in the best interest of the business
Excellent knowledge of retail selling skills and strong sales ability
Strong organizational skills with ability to multi-task, prioritize and manage time

Associate Store Manager Resume Examples & Samples

In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals
Develop associates to assume increased levels of responsibility
Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards

Store Manager Resume Examples & Samples

Embrace and promote the Frontgate philosophy, culture, and high expectations of customer service
Coach and develop legendary customer service standards, flawless store processes, visual standards and human resource compliance
Drive the business results through maximizing daily sales plans, controlling expenses and improve metrics through floor leadership, execution of training programs, continuous coaching and personal example
Ensure efficient store operations and compliance to all corporate procedures and LP audits
Develop Leadership Team members to promote growth within the company by implementing training initiatives and providing continuous coaching
Responsible for sourcing, recruiting, hiring, retention and developing succession planning of top talent
Accountable for supervision of all staff members through ongoing verbal communication, written evaluations and Performance Appraisals (quarterly, semi-annual and annually)
Prepare and conduct effective weekly Management Team Meetings, Start-Up Meetings and monthly Store Meetings in cooperation and coordination with his/her Management Team
Act as a liaison between Store Team and Corporate Office
Maintain integrity of Frontgate's brand identity through compliance with corporate visual directive
Ensure inventory control
Organize effective positive public relations, promotional activities and employee events
All other related projects and/or duties as assigned by Director or Retail

Store Manager Resume Examples & Samples

Achieve or exceed planned sales and profits by effectively merchandising the store, managing human resources, and controlling expenses
Ensures proper merchandise presentation, inventory levels, assortments, and signing through a cooperative effort with the Distribution Center, Operations Department, Merchandising Department, and the Planning & Allocation Department. Execute Standard Merchandising Procedures (SMP), Seasonal Layouts and other corporate merchandising directives when placing merchandise on the appropriate fixture. Place signs in department or on designated features as directed by SMP
Ensures that the store is properly staffed by maintaining high standards in the recruitment and selection of associates, by providing thorough training, and by maintaining a quality work environment that encourages the retention and development of talented associates
Controls store expenses to maximize profitability while operating within earned percent to sales goals
Maintains confidentiality of store financial and sales information at all times
Ensures that guests receive outstanding service by providing an attractive shopping environment and knowledgeable, friendly associates who are responsive to guest needs
Supervises and directs Merchandise Assistant Managers and Operations Assistant Manager
Encourages the growth and development of subordinate managers through effective training, communication, delegation, and personal example in order to promote talent within the organization
Ensures compliance with all company policies and procedures, and all applicable federal, state, and local statutes and regulations
Ensures that the store and its furniture, fixtures, and equipment are clean, properly maintained, and pose no safety hazards
Identifies and communicates to corporate management potential opportunities for increased sales and market share, and develops and executes plans to realize those opportunities
Performs other related duties and special projects as may be assigned from time to time by management
Must be at work on a regular and predictable basis or as scheduled. All Management staff and Leads are required to work a minimum of one evening shift and one shift on the weekend

Store Manager Resume Examples & Samples

Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team
Drive the use of digital assets to enhance the customer experience
Continually elevate the capability of the store team through recruitment2, staff development, mobility and effective succession planning
Establish a learning culture and maintain a strong connection of the store team to the Brand
Maintain a strong understanding of product sales performance and optimise sales of the available inventory
Drive store performance and productivity

Store Manager Resume Examples & Samples

Supervising staffand enforce compliance with company policy and procedure
Instructing their staff on merchandise features including new/add-on items, marking and fitting techniques, fashion trends, determining what type of garments are desired, and appropriateness of garments for particular occasions
Leading customers through the sales process of selecting, coordinating and purchasing traditional business and casual clothing and accessory options designed for the upscale professional man
Providing the highest Customer Service standards while maintaining a professional demeanor and personal presentation at all times
Maintaining the company’s visual merchandise standards for the entire store, including general housekeeping cleanliness
Overseeing all store operations including the Tuxedo rental program and the Tailor Shop
Utilizing company resources to generate traffic to maintain customer contact and to build their stores’ book of business
Opening and/or closing their stores
Provide leadership through example; meet store sales goals; identify work to be done;prioritize and delegate to complete daily assignments; reach personal sales performance goals
Meet deadlines with accuracy and demonstrate a sense of urgency
Interact and communicate effectively with customers in person and on the phone; interact and communicate appropriately with co-workers and supervisors in a team environment
Coordinate customer wardrobe selections involving a wide range of colors and patterns
Measure customers’ neck, arms, chests and or waist for proper fit
Work scheduled shift which will include nights, week-ends and holidays
Read, write and perform basic math
Dress in conservative business attire without any tattoos and/or body piercings evident

Brand Flagship Store Manager Resume Examples & Samples

Take full ownership of the store and its success; analyze relevant data to probe and challenge the status quo
Skilled in MS Office
Successful retail management experience
Minimum 5 years work experience in a sports/fashion consumer- and commercial-focused retail environment with a minimum of 2 year of store management responsibility

Store Manager Outlet Resume Examples & Samples

Provide effective training in the areas of customer service, product knowledge, inventory management, sales development and visual merchandising
Controlling budgetary expenses. Full P&L responsibility
Staffing store adequately to ensure a positive customer experience while maintaining labor management guidelines
Oversee all in-store daily activities to achieve sales, service and profitability objectives
Ensure consistent implementation of operating standards including product flow planning and execution, markdowns and seasonal promotions, marketing or in-store initiatives and visual presentation. Maintain appropriate lean inventories through managing turn and replenishment
Through training and audit processes, ensure accuracy of opening and closing procedures, cashiering and returns, back-of-house operations, and all other functions related to store operations. Minimize shrink through maintaining operational policies, accurate paperwork, efficient processes and exceptional customer service
Perform timely completion of all record keeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and terminations
Communicate monthly store P&L results to Store Management Team
Develop and implement action plans to address any issues relating to store sales, goals, safety, training and personnel development
Develop and implement motivational incentives for sales staff. Track employee results and modify goals accordingly
Act with integrity as a leader in the organization and embrace company ethics and values. Adhere to core values and create an environment of respect and trust in the store

Asst Store Manager Resume Examples & Samples

Creates loss prevention action plan utilizing company tools and processes to minimize loss and achieve shrink goals
Develops a high performing team and continuously fosters a culture of strong performance by providing consistent and timely feedback
Ability to analyze data to drive results
Ability to interpret all policies and procedures

Store Manager Resume Examples & Samples

Models service behaviors by greeting and developing rapport with customers, providing product information including features, trends and styles and makes product suggestions based on knowledge of the merchandise and the customer
Understands and leads team to execute Charlotte Russe product strategies including merchandise presentation, promotions, and signage
Partners with store team to implement visual displays, promotions, and merchandising moves per company guidelines
Ability to work in a fast pace environment and manage multiple priorities
Ability to appropriately deal with employees and customers

Store Manager Everett Resume Examples & Samples

Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance
2 or more years of management experience, defined as follows
Knowledge of customer service techniques

Associate Store Manager Athleta Twelve Oaks Resume Examples & Samples

Skilled problem-solver - Applies rigorous logic & methods to solve ambiguous problems
Effective written communication
Ability to maneuver around sales floor, back room and office areas

Store Manager General Submission Resume Examples & Samples

Overseeing all store operations
Informing staff of new updates and general developments in the company
Confirming time cards, hours, and store payroll

Store Manager Resume Examples & Samples

Has a working knowledge of the Profit and Loss Statement and the store KPIs and makes commercial decisions based on sound financial judgment
Works with the District Manager to identify strong performers with potential for growth along the Retail Field Career Ladder
Proven work experience in a sports/fashion customer and commercial-focused retail environment
Proven experience of Store Management responsibility

Store Manager Resume Examples & Samples

High School diploma or equivalent required. College degree preferred
2-3 years of store management experience required
Ability to work scheduled shifts, including nights, holidays and weekends according to the needs of the business – overnight travel may be required
Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency
Ability to proficiently converse, read and write in English. Fluency in a secondary language preferred but not required
Analytical abilities with working knowledge of intermediate or higher retail math functions
Physical requirements include the ability to stand and walk for extended periods of time, sit occasionally, reach with hands and arms, twist, bend frequently, stoop, squat, lift and carry up to 30 pounds and push/pull between 10-60 pounds
Ability to effectively maneuver within all areas of the sales floor and stock room
Ability to ascend and descend ladders and to use and operate all store equipment as needed

Store Manager Mlo Noe Valley Resume Examples & Samples

Strong attention to detail and the ability to multi-task effectively
Proficient use of Microsoft Word and Excel software applications, other banking computer systems and related software, and ability to operate a variety of office equipment
Effective training and mentoring skills
Demonstrated sales skills

Store Manager Resume Examples & Samples

A minimum of 2 years ski shop retail management experience - required
Payroll and Store Budget Management
Knowledge of apparel, rental equipment, ski hardgoods

Associate Store Manager Resume Examples & Samples

Results driven – Inspires and motivates to exceed goals
Effectively prioritizes and provides focus for self and team, with appropriate attention to detail
Effective Communicator (verbal and written) – Clearly articulates point-of-view, adapts communication style to audience, listens and asks questions to solicit feedback, and disseminates information effectively
Leads through coaching and motivation. Can build a winning team filled to achieve the same end-goal. Sets a compelling vision and manage successes and failings along the journey in a highly collaborative fashion

Public Programs / Store Manager Resume Examples & Samples

Manage requests and payments for scheduled group visits, and able to bring ideas to the table for increasing group visits
Clearly communicate with visitors about The Sketchbook Project and facilitate book viewing with our checkout system
Able to maintain a schedule of ongoing events at Brooklyn Art Library space
Schedule and oversee library staff. Comfortable delegating and holding employees accountable where needed
Enforce Brooklyn Art Library staff policies, including dress and customer service standards and ensures a safe and clean store environment
Maintain visual standards at Brooklyn art Library and understands project aesthetic with equal attention to detail in front and back of house
Achieve financial objectives by preparing annual and monthly budgets, scheduling expenditures. Achieves a minimum sales increase from previous year
Report to directors regularly with sales reports, marketing plans, and propose ideas for future improvements to the space
Ensure availability of merchandise and services by maintaining inventories, including Sketchbook Project materials
Actively generate press and other exposure for Brooklyn Art Library
Post relevant content on social media channels
Contribute to entire team effort by helping out where needed
Have retail experience (inventory management, ordering, point of sale systems)
Have managerial experience
Have experience in event planning
Have experience in public programming or museum education
Be self motivated and goal oriented
Be enthusiastic about their role on a small team of very dedicated people
Love sketchbooks ;)

Store Manager Resume Examples & Samples

Minimum of five years of Retail management experience and experience leading salaried employees
Previous revenue responsibility of $5M annually
Demonstrated ability to improve operational processes and efficiencies
Demonstrated strong written and verbal communication skill
Demonstrated strong partnering skills
Proven computer skills
Demonstrated ability to develop, teach and work with a diverse team
Demonstrated good organizational and time management skills
Ability to work in a rapidly changing environment
Demonstrated high energy level
Demonstrated strong influencing skills
Ability to manage conflict and resolution
Multi-lingual (Japanese/English)
Current or previous experience in Hawaii

100

Store Manager Resume Examples & Samples

Ability to suggestively sell and be persuasive; coach others to maximize overall sales
Ability to enable management and develop staff; Team Player
Champion the customer service experience, leading by example
Strong communication, interpersonal and people skills
Excellent sense of initiative; organized; results driven
Strong business acumen; basic understanding of P&L components
Ability to manage multiple tasks and meet deadlines effectively
Successfully perform in a customer service intensive environment

101

Associate Store Manager Athleta the Domain Resume Examples & Samples

Implements action plans to improve key performance indicators to maximize business
Ability to establish & maintain effective relationships with employees and customers
Possesses a strong character/ethical core – distinctly knows the difference between doing what is right vs. doing the right thing
Ability to interact cooperatively and work as a team towards a common goal. Can communicate a compelling vision and manage successes and failings along the journey in a highly collaborative fashion
Demonstrates ability to build and maintain strong, business-oriented relationships with leaders at all levels
Possesses a strong visual merchandising sense; knows the power of styling to drive customer satisfaction

102

District Store Manager, West Coast Resume Examples & Samples

Recruits, hires, develops, and retains management staff
Develops a team utilizing individual development plans and succession plans
Analyzes and respons accordingly to all sales and inventory reports
Drives top line sales and productivity, manages to budget all expense related items
Ensures compliance and adherence to policies and procedures, standards and practices, and company directives. Protects company assets
Ensures compliance with company security and shrink avoidance policies and programs
Addresses challenges such as sales, leadership issues, profitability, staff management and competitive concerns
Acts as a liaison between Store Operations and corporate departments
Mentor and/or be responsible for an Area Manager

103

Assistant Specialty Store Manager Resume Examples & Samples

Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required
Coaching and managing a great team of associates, including managing 5-15 direct reports (depending on store size)
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail
Gain and maintain a solid level of Microsoft product knowledge
Personally deliver customer service experiences that meet and exceed our standards
Conduct all product, service and customer experience training for all Holiday store staff. Ensure they have the skills and knowledge to deliver the best experience in retail
Provide on-the-floor coaching and feedback for team members
Be accountable for executing company-wide training initiatives in your store
Ensure the staff continues to develop customer service skills and stay current on our products
Identify training needs by analyzing sales results and assessing the skill level of team members
Partner with store leaders to prioritize in-store training so the team is focused on the right things at the right time
Exercise independent judgment and discretion in carrying out all managerial duties
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies
Determine, set, and regularly monitor staffing levels, scheduling, and payroll
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements
Assess employee progress and provide continuous performance feedback both formally and informally
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment
Smile, have fun, work hard and achieve success
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

104

World of Coca Cola Associate Store Manager Resume Examples & Samples

Directs guest service efforts that are consistent with the WOCC standards, to increase transactions and capture guest opportunities
Assists with development of ambassadors to accomplish the WOCC business objectives through recruitment, selection, coaching, retention and motivation
Supports attainment of sales, payroll and guest service goals
Communicate the principles and values of The Company through personal contact with consumers and dignitaries from around the world in order to further enhance the consumers’ connection to the brand
Ensure direct reports have clarity about their roles and responsibilities. Provide leadership, direction and coaching to achieve work objectives and improve performance and skills
Ensure that show quality standards are consistently maintained throughout the Retail Store. When opportunities arise, partners with appropriate stakeholders to attain a resolution
Interpret and implement visual presentation guidelines and updates for WOCC retail store in order to react to sales trends and generate increased revenues
Associates or Bachelor’s degree preferred
Management experience in the service industry preferred

105

Store Manager Resume Examples & Samples

Achievement of sales budget
Make the most effective use of space and stock available to the store by maximising sales and minimising wastage of resources
Train staff in the Burberry Experience and product knowledge to ensure that the store team are delivering an iconic personalised customer experience
Handle customer complaints tactfully and effectively
Awareness of competitor activity and communicate this to the team
Work closely with the General Manager and the Buying team to provide effective feedback, ensuring that popular selling lines are replenished on time
Identify, in conjunction with the General Manager, the training and development needs of the staff
Control absence and staff turnover
Recruit high calibre staff and manage their induction and performance effectively
Apply Disciplinary and Grievance Procedures appropriately and correctly in partnership with the HR department
Deal with visitors, press and any other personnel with discretion and professionalism
Manage and achieve operating cost effectiveness targets in line with the profit and loss
Initiate and drive a loss prevention strategy
Identify cost saving opportunities and efficiencies
Participate in stock takes outside of normal working hours to ensure a smooth operation at all times
Be responsible for and to provide management cover for all areas within the store i.e. menswear, womenswear, childrenswear, accessories, and office, as and when required

106

Store Manager Resume Examples & Samples

Educating the sales team on store sales plan, personal sales goals, store statistics and motivating the team to achieve goals
Partnering with the corporate team to build relationships and events in order to drive traffic and sales
Ensuring the sales floor always meets Company standards with regards to merchandising and visual presentation
Providing consistent and ongoing constructive feedback and coaching to team members
Setting standards for maintaining a neat and organized stockroom, storage area and shipping/receiving area in order to allow for safe and efficient access to product
5+ years of managerial experience in a customer service focused retail environment required
Previous Store Manager experience required
Proven ability to analyze selling reports, identify business trends and react quickly to the needs of the business in order to drive sales results

107

Store Manager Frye Retail Dallas Resume Examples & Samples

Developing and executing strategies in order to drive business to achieve sale and profitability goals in a commissioned environment
Developing and maintaining store clienteling processes and standards
Developing a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicating such information to the sales team and customers
Developing and training internal talent to ensure the team reaches its full potential and to build a strong internal bench of candidates for future leadership roles
Ensuring the store meets all Company standards and expectations with regards to merchandising and visual presentation, safety, functionality and security and complies with all relevant local, State and Federal regulations
Experience with POS systems, including inventory management functions
Effective management, interpersonal and communication skills
Strong analytical and problem solving skills
LI-LF

108

Disney Store Store Manager Resume Examples & Samples

Considers impact of actions on individual, team and the organization
Drives the recruitment, retention and development of a diverse range of talented people
Demonstrated ability to develop and lead a team that drives results
Must maintain a professional appearance and adhere to Disney Store grooming guidelines
Must be able to submit verification of legal right to work in the United States

109

Store Manager Resume Examples & Samples

A minimum of 3 years' retail experience in the cycling industry - required
A minimum of 2 years' management experience - required
Ability to provide exceptional customer service
Ability to work a flexible schedule; including nights, weekends and holidays - required
College degree - preferred

110

Associate Store Manager Resume Examples & Samples

Ensure Brand standards and operating standards meet or exceed expectations to support brand consistency
Monitor, maintain and follow company policies
2+ years of management experience in the retail industry
Excellent communications, delegation, follow-up and analytical skills

111

Store Manager Resume Examples & Samples

Strong selling experience required and demonstrated ability to meet or exceeds performance standards
Requires a minimum of 3 years of management experience. Specialty retailing experience preferred
Work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends, holidays and nights
Requires ability to move about in a store including standing, walking, kneeling, stooping, climbing ladders, using stairs, carrying, bending, stretching, twisting, or reaching out with the body, arms, or legs, pulling and lifting objects up to 25 pounds. Sometimes these movements are made quickly and repeatedly
Ability to navigate computer systems with intermediate computer and keyboarding skills
Ability to manage a staff up to 15 associates

112

Co Store Manager Resume Examples & Samples

Three to four year’s retail experience, with at least one to two years of management experience
Demonstrated proficiency in recruiting, training, sales generation, operations and merchandising
Excellent communication, delegation, follow-up, time-management and analytical skills
Proven ability to multi task and direct activities at all levels
Strong selling and customer service orientation, ensure the customer is always a top priority
Solid knowledge of the retail operations, key business metrics and how to use this information to coach associates grow the business and drive profitable sales
Minimal travel required
Ability to work varied hours/days, including nights, weekends, and holidays, as needed based on the needs of the business

113

Store Manager Req Resume Examples & Samples

Develop and facilitate the use of coordinated, comprehensive, and effective sales collateral and POP display advertising to create a common and strategic customer experience in all Customer Service Center locations
Coordinate with Leadership Development personnel to initiate and sustain effective sales channel training and development programs
Follows and administers cash handling policies and procedures
Consistent exercise of independent judgment and discretion in matters of significance

114

Associate Store Manager Visuals & Operations Pottery Barn Kids Resume Examples & Samples

Train and motivate all associates through on-going programs in sales, customer service and product knowledge
Responsible for ensuring the store meets company guidelines in opening and closing
2-3 years Store Management experience. Specialty retail preferred

115

Store Manager Resume Examples & Samples

To lead a high performing customer facing and service orientated store team. To be accountable for ensuring that all customers are given the full Burberry experience in line with brand strategies
Develop relationships and communicate effectively with merchants
To ensure that Duty Managers are planning their teams in accordance with trading requirements, ensuring that customer traffic and demand can be met with the right employees at the right time
To recruit, on-board develop and retain talented Duty Managers
To guide Duty Managers in recruiting, on-boarding and retaining high performing teams

116

Store Manager Resume Examples & Samples

Proven track record of successfully managing a sales team within a luxury brand
Experience in managing a store of a similar sales turnover and size
Ability to recognize strengths and development areas in team members and develop accordingly
Sales and target driven
A strong people manager who is organized and able to delegate tasks efficiently
Fluent Dutch and excellent English

117

Store Manager Portland / Clackamas Resume Examples & Samples

A minimum of five years of supervisory/management experience and completion of the WGBU Supervisory Training Series
Solid understanding retail services and products
May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Responsible for other duties as assigned

118

Associate Store Manager Pottery Barn Teen Resume Examples & Samples

2-3 years management experience. Specialty retail preferred
Ability to manage staff to meet and exceed sales and payroll goals
Ability to think through complex issues and allocate time to execute multiple tasks and changing priorities
Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation

119

Uniqlo Store Manager Candidate Resume Examples & Samples

Drive store sales and profitability
Monitor and develop work schedules
Assess effective visual merchandise layouts and comply with merchandising requirements
Manage inventory levels and propose solutions that best benefit the company
Supervise, motivate and develop a team to ensure retention and growth of members
Successfully deliver UNIQLO’s fundamental principles of customer service
Bachelor’s degree in ANY field
Fresh graduates and those with 1-5 years work experience are welcome to apply
Flexible to work on weekends, holidays, and shifting schedule
Flexible to relocate to ALL UNIQLO stores NATIONWIDE
Strong leadership potential and work ethics
Analytical and intuitive mindset to drive innovation

120

Store Manager Resume Examples & Samples

Minimum 5 years of progressive retail management experience in a high-volume, fast-paced retaile environment, managing Managers
Positive, high energy team player with proven leadership capabilities who takes initiative and ownership, and drives results through people
Keeps abreast of competitive, cultural and fashion trends
Inspire with Service
Lead with Passion

121

Associate Store Manager, Frye Retail Atlanta Resume Examples & Samples

Demonstrating sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards
Acting as a role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation
Developing and training internal talent to ensure the team reaches its full potential
Strong computer skills- proficient in Outlook, Excel and Word

122

Store Manager Resume Examples & Samples

Support Management Team in all aspects of business and maximize employee productivity
Ability to effectively communicate tasks and goals to staff on daily basis
Identify and help implement strategies and initiatives to achieve and exceed business goals
Ensure Customer Service program is executed to Company standards
Effective training and development of Sales Associates / Cashiers
Knowledge of and adherence to all Company Policies and Procedures
Maintain visual presentation, including planning, implementation and execution of visual strategies
Maintain an elevated store presentation
Analyze and monitor sales performance and inventory management by department
Maintain respect of peers, staff and supervisors to build positive morale in store
Effectively and proactively recruit and develop for succession planning
Demonstrate support and leadership of social responsibility initiatives
1 year minimum experience in management position
Ability to operate register / computer equipment
Ability to lift heavy objects, bend stretch and maneuver around sales floor

123

Store Manager Resume Examples & Samples

Assist the Store Manager to drive and contribute to the store’s overall achievement of sales targets for all lines of business (including wireless, TV and Internet)
University degree or college diploma in business or management is an asset
Strong interpersonal and communication skills, with emphasis on active listening
Strong organizational skills, initiative and strong ability to prioritize

124

Store Manager Resume Examples & Samples

Guarantee an adequate integration and optimization between front and back-office, by ensuring appropriate store resources coverage, and supervising logistics and stock management
Ensure maintenance of inventory accuracy
Ensure the achievement of business goals and strategic projects
Ensure correct interpretation and implementation of visual guidelines, keeping store employees up to date about visual issues, and ensuring that best sellers products are displayed, through a close cooperation with the Visual Display Team
Take care of the general look of the store / departments in terms of cleanness, tidiness and efficiency, in order to ensure the best image of products and store, in line with the brand communication and promotion strategy

125

Store Manager Resume Examples & Samples

Communicate with District Manager on weekly basis providing relevant market information as well as store and employee success with regards to sales and customer service
Develop bench strength and career paths within the store. Motivate and develop staff in an effort ensure a pool of potential Store Managers/ Supervisors to help meet long range growth plans of the retail division
High school degree or equivalent required. Bachelor’s degree is preferred
Three to five years of retail store management experience. Management experience must include Store Manager level or comparable
Available to work store schedule – Sunday to Saturday

126

Tommy Hilfiger Store Manager Resume Examples & Samples

Supervise and follow-up daily goals and tasks of Assistant Manager, Floor Supervisors, Sales Associates, and Cashiers
Training and development of Assistant Manager, Floor Supervisors, Sales Associates, and Cashiers
Manage implementation & execution of all company initiatives within the store
Visual presentation, including planning, implementation/execution, adjustments and feedback on strategies
Utilizes performance appraisals and coaching to effectively develop staff and management team
Effectively & proactively recruits and hires to develops bench strength and store succession plan
Builds positive morale in store creating a fun, positive, and successful work environment
Strong visual and merchandising skills required to uphold Company Brand Standards
Product Knowledge awareness, training, and ability to analyze reports and communicate product needs
Monitor and uphold all company Operations and LP policy and procedures to reduce shrink and liability

127

Store Manager, Serbia, Adidas Store Resume Examples & Samples

Meeting or exceeding store sales and profit targets
Ensure cash register transactions are processed quickly and accurately
Ensure all HR policies and procedures are adhered to
Minimum 3 years work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility
University Degree
Advanced numeracy and literacy and advanced verbal communication skills

128

Store Manager Resume Examples & Samples

College Degree in Business or related field is preferred
5+ years retail experience
Exposure to Retail Merchandising concepts
Exposure to Retail Visual concepts

129

Flagship Store Manager Resume Examples & Samples

People management: Hiring, developing and detecting Talent
P&L of your store
Keep track and optimize your KPIs
You know and have apassionfor retail
You areInternational! English advanced(mandatory- or at least very fluent)
You are aLeader! You detect talent and develop them, you inspire your teams and lead by example
You have great analytical skillsand can make plans from numbers
You are a problem solver! You bring people together to make things happen!

130

Store Manager Resume Examples & Samples

Meet and exceed monthly sales targets
Exceed customers' expectations by going the extra mile
Demonstrate initiative in learning and understanding new products, services and promotional offerings
Handle customer escalations and act as a liaison to resolve customer concerns

131

The North Face Store Manager Resume Examples & Samples

Sales Floor and Merchandising Management
Maintains a leadership presence on the sales floor (as a role model for sales personnel)
Ensures that Assistant Manager and Supervisors are providing feedback to the associates on their customer care, selling skills and product knowledge during their manager on duty shifts
Ensures that the associates are engaged and able to service the customer in each ABM with both the product knowledge (features and benefits) and activity based knowledge to guide the customer through the purchase decision - Assists store personnel in achieving their sales goals through 'in the moment' coaching and goal setting
Responds to and addresses customer’s complaints or inquiries
Manages the visual merchandising and visual standards. Develops and implements Seasonal Floor Plans with the visual merchandising team and implements changes on agreed upon dates
Communicates merchandise needs and opportunities to specific corporate office associate
Operations and Human Resource Management
Acts as a liaison between headquarters and the stores to ensure that company policies and procedures are understood and complied with
Hires, trains, and coaches employees in compliance with company policies and procedures and in compliance with state and federal law
Interfaces with Human Resources and Safety and Loss Prevention as necessary on employee issues and concerns - Plans and prepares work schedules and assigns employees to specific duties - Monitors employee’s attendance and work performance
Ensures company assets are protected by enforcing company policies and procedures
Develops a strategy to develop a pool of qualified candidates quickly to fill open positions
Training and Coaching
Provides training and feedback to the management team in the training of associate
Monitors and evaluates sales and product training program on a monthly basis
Develops a high level of product knowledge with all categories of merchandise by attending staff meetings and vendor presentations
Conducts store meetings at least one a month, each morning and at the beginning of each shift to communicate objectives, central information, and policies and procedures
Will perform the duties listed above and others as assigned

132

Store Manager Mall of Scandinavia Resume Examples & Samples

Product and VM management in your store
Keeping your store up with Desigual Standards and Brand image
Marketing within your store, event planning and communication
Your have already an experience in managing a storefor at least 3 years
You areInternational! English and Swedish advanced

133

Store Manager Resume Examples & Samples

Conduct cycle counts when needed or advised
’Ring’ purchases for customers throughout the scheduled shift
Hire, manage and train a staff of 1-5 team members
Effectively communicate and enforce company policy and procedures
Ability to operate a computerized ’cash register’ system, prior experience with SAP a plus
Reliable transportation to insure bank deposits are delivered within company guidelines

134

European Digital Store Manager Based Resume Examples & Samples

Maximizing EU sales through the analysis of mulberry.com trading
Drive the creation of country-specific European sites
Working with a translation partner
Oversee the compilation of all EU store-relevant content for mulberry.com
Wider mulberry.com store and digital activities
Highly motivated and enthusiastic graduate with at least two years of experience in an online store trading environment
Fluent German speaker, with French beneficial but not essential
Strong commercial acumen with an understanding of the key drivers of online trading
Excellent analytical and problem-solving skills with the ability to understand large amounts of sales and site data and turn this into practical actions
A strong and diplomatic team player, able to work with multiple departments with differing objectives, whilst championing and delivering online trading best practice
Well-organised and efficient with strong planning capabilities
An excellent eye for detail and dedication to ensuring accuracy of detail

135

Store Manager Resume Examples & Samples

Adopt a 360 ° approach to manage store turnover in order to guarantee and increase profitability by
Setting actions to maximize sell-out and minimize loss
Inspiring and developing a selling culture in the store, ensuring sales specialists are aware of their personal store targets and are driven to maximize sales opportunities and conversion in order to exceed them
Recruit, hire and develop a strong team eager to exceed their selling targets and passionate by the brand by
Leading by example, to ensure store team inspires and engages the consumer with a distinct and personalized service, respecting the 7 Steps to Selling heaven
Identify strengths and areas of development of store staff and promoting their professional development by using tools and best practices provided by Head Office
Managing performance in order to motivate and inspire the team to achieve their targets, deliver an inspiring customer service and represent the Pioneering brand Values, by an appropriately use of HR retail tools and processes
Promoting team working to ensure all store operational routines, processes and activities are completed efficiently, both front and back of house, according to the Retail Ops Manual and taking into account local legislative requirements
Taking ownership of the visual standards and ensuring all Visual Merchandising guidelines (criteria and quantities) are implemented effectively, that all product presentation is maintained according to Levi’s standards and guidelines (Seasonal Visual Merchandising Book) and that the store’s commercial needs are met
Ensuring sound inventory management and supervising stock control, mark-downs and loss-prevention
Supervising the organization of specific commercial and marketing events in the store
Build an effective communication channel with Head Office, in order to share accurate commercial feedback, follow up on business needs and implement potential actions to reach and exceed the achievement of Key Performance Indicators
Builds and maintains key relationships with business partners in head offices
Ensures that health and safety policy, procedure and store routines are maintained
Experience in managing a store with >2,000,000 EUR turnover is essential
Excellent working knowledge of Dutch (is a must) and English (a plus)

136

Store Manager Kiehl s Resume Examples & Samples

Develops and manages the team, offers regular feedback based on service level, product knowledge and selling
At least 5 years experience in the retail environment, preferably in beauty / cosmetics industry
Strong knowledge of local retail dynamics, market and customer trends
Flexibility, desire to learn, strong self-motivation
Sense of beauty, creativity and innovation

137

Store Manager Resume Examples & Samples

Assume responsibility for accuracy of all cash management and ensure that shrink control within store is minimized
Assume responsibility for store and product security using systems provided, and monitoring the effectiveness of these in preventing theft
Proficient retail knowledge – operational and selling skills

138

Outlet Store Manager Resume Examples & Samples

Ensure that store team works to maximize sales opportunity by leveraging our core values (People, Service, Loyalty), while executing the Central merchandise strategies
Responsibly manage elements of profitability: shortage, expense, adherence to audit standards, and gross markdown rates
Develop a strong business partnership with the Operating Vice President of Outlets, and other Regional partners, Central Merchants and Central Support through frequent, credible, impactful communication. Create and foster an environment of constructive candor
Minimum of 10 years of retail management experience in a department store with direct P & L responsibility
Ability to lead by example, strong leadership profile

139

Store Manager Resume Examples & Samples

Work closely with third-party app developers to execute and optimize the distribution and promotion of VR apps in the Oculus Store
Facilitate the discovery and sales of content for both Gear VR and Oculus Rift
This work spans content from established studios, mobile developers, indies, and non-game developers
Coordinate with Oculus cross-functional teams to iterate and optimize the design and operations of the Oculus Store, translating user and developer needs into software features and capabilities
Liaise with Oculus engineering, design, product management, legal, and finance teams to achieve successful outcomes for developers
Participate in editorial/featuring decisions and other regular content operations
Determine and deliver on targets for downloads, sales, and other Store KPIs

140

Store Manager Resume Examples & Samples

Previous Management Experience
Flexible in adjusting approach to different customers and situations
Must be available to work a flexible schedule including evenings and weekends

141

Store Manager Resume Examples & Samples

Identify and prioritize business needs to strategically schedule in order to accomplish business objectives
Accountable to lead in the coaching and development of all team members through setting expectations, communication, coaching and feedback
Execution of all Company strategies and ability to deliver sales results
Responsible for all aspects of store management, including execution to Company Standards, training, customer service, visual merchandising and store operations

142

Senior Store Manager Resume Examples & Samples

Delivery of flawless Visual Merchandising standards
Overseeing the execution of all marketing and promotional campaigns
Proven experience in a sports/fashion customer- and commercial-focused retail environment with extensive experience of Store Management responsibility

143

Store Manager Resume Examples & Samples

Oversee all store operations in assigned area on a daily basis
Be a role model and administer company policies and procedures
Establish store level expectations and guidelines
Assist the managers in evaluating sales trends and create methods for sales growth
Monitor inventory control and meet inventory goals
Communicate any ideas or issues with the Regional Manager
Recruit, hire, train and maintain a quality core staff
Manage operational budget striving to achieve and exceed store contribution budget
Conduct performance appraisals and coach staff on a regular basis
Conduct disciplinary actions as needed · Enforce and train staff on loss prevention policies and techniques
Create a rewarding environment; generate a team atmosphere
Conduct weekly manager meetings to reinforce area, regional, and company goals
Oversee buyer activity for the region
Set goals for all team members
Reward and recognize employees
Approve all expenditures
Monitor profit margins and react as needed
Ability to organize and prioritize multiple tasks in a fast-paced sales environment
Rental store operation/management experience highly preferred

144

Associate Store Manager, Frye Retail Chicago Resume Examples & Samples

Identifying business trends and reacting to the needs of the business
Consistently providing recognition to team members for exceptional performance
Hosting daily store meetings and touch-bases along with all-store meetings and training sessions in order to motivate the team to achieve goals
4+ years retail experience required
Excellent communication and presentation skills, both written and verbal

145

Store Manager of Orvis Shooting Grounds Resume Examples & Samples

All areas of store management
Deliver the highest form of customer service at all times
Maintain store merchandise inventory; on-hand inventory and re-orders
Maintain high level of merchandising standards
Maintain all accounting and financial paperwork in an organized and accurate manner
Conduct annual store inventory with 100% accuracy
Responsible for shipping and receiving of all merchandise
Responsible for answering the telephone, taking shooting, fishing, hunting and corporate group reservations
Assist in running all events; including staffing, registration, scoring and prize results
Keep up with new shooting merchandise on the outside market
Know how to proceed with gun sales and FBI checks
Strong Retail background
Multi task oriented
Computer skills in Word and Excel a must
Moderate levels of skill in fly fishing and wing shooting
A solid commitment to Customer Service and the Orvis Lifestyle
A general knowledge of gun laws and gun safety a plus

146

Store Manager, Level Resume Examples & Samples

Generate sales, and demonstrate and maintain an "experience of a lifetime" standard of guest service
Evaluate sales trends and create methods for achieving or exceeding sales and profitability budget
Provide training resources in POS, product knowledge, merchandising, guest service, resort information, and sales
Maintain all company paperwork and safety standards according to policies and disciplines
Remain current on new industry products and trends, and demonstrate knowledge of products

147

Store Manager Resume Examples & Samples

Communicates with the District Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skills development
Ability to accurately and efficiently operate cash register while following cash handling procedures
Strong time management skills
2-4 years of related professional sales management experience in specialty or luxury retail

148

Store Manager Resume Examples & Samples

Ensures achievement of sales goals by constantly following up, defining and initiating action plans to reach targets, monitoring/maintaining stock levels (of key products especially) in partnership with corporate buying team
Ensure stockroom is organized and is set up properly so staff can easily access merchandise
Establishes and implements Action Plans, in agreement with corporate and direct supervisor, to develop sales for each product category and client segment
Ensures the achievement of business objectives, in particular by giving personal attention to top clients, and implementing activities and strategic projects (like local store charity events, etc.), keeping in constant connection with corporate functions. Demonstration of sales leadership is a constant motivator for sales teams and shows by example highest service quality and promotion of customer loyalty
Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff
Enforces the implementation and development of CRM initiatives to develop a clientele network for the store

149

Adidas Originals Neighborhood Flagship Store Manager Resume Examples & Samples

Take full ownership of the store and its success; analyze relevant data to expose opportunities and challenge the status quo
Ensure the flagship store remains closely connected to its neighborhood and community
Manage the recruitment and training of store staff; schedule staff so as to properly serve customers, drive sales and execute tasks
Ensure proper in-store brand execution according to established standards and directives
Ensure all established visual merchandising and in-store communication standards are consistently executed and maintained in the store
Coach, motivate and inspire team members to accomplish store goals and maximize their individual performance
Create a high performance culture in store by setting clear expectations and targets, analyzing team performance, holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance
Work with Multi-Store Manager to identify strong performers with potential for growth along the Retail Field Career Ladder
Actively collaborate and share best practices with peers to drive District team performance
Communicate a desire to learn and seizes all available opportunities to drive own development and increase performance
Culturally connected leader in music, art, social media, and street culture
Excellent skills in operating personal computers, POS systems, and various software packages including MS office
Well-developed ability to speak, read, comprehend, and write English

150

Store Manager Resume Examples & Samples

A minimum of 4 years of rental / retail sales experience – preferred
A minimum of 4 year of ski / snowboard rental management experience – required
Proficient in Microsoft Office applications – required
Familiarity with rental and retail POS system – preferred
Must be available nights, weekends and holidays

151

Asst Store Manager Resume Examples & Samples

Sales and Service – Leads associates in the implementation of plan adjustments that are in response to daily and weekly KPI results. Meets rewards goals and reinforces behavior that supports Check Check Match through positive recognition and feedback. Acts as MOD, when necessary, and gives feedback by use of observation sheet and supporting Check Check Match. Responds to customer feedback. Maintains KPI standards
Associate and Team Development – Assists with the recruitment and training of sales associates, when needed. Provides product and trend information to associates. Provides feedback to management on associate performance and associates on customer service model. Participates in the training of the stocking, receiving and recovery procedures for sales associates. Assists with the on-boarding of new hires. Ensures compliance to Company Policies & Procedures. Assists with daily associate relations issues and annual performance management process
Merchandising – Assists in managing store-wide merchandising standards by identifying and responding to customer purchase trends. Participates in and leads associates in merchandise/visual placement, shipment processing and store recovery. Assists with transfers and merchandise RTV according to company policy. Maintains sales floor integrity including loading the sales floor weekly and maintaining tagging standards. Manages price adjustments and markdown management. Performs other duties as assigned by the Store Manager. Ensures store is compliant with established "Brand Experience" standards
Operations – Ensures consistency in daily housekeeping. Ensures all inventory and pricing directives are implemented. Leads by example to ensure our customer’s experience is exceptional. Opens and closes store in rotation with management staff. Leads others by example regarding company policy and procedural compliance. Maintains Loss Prevention and Safety standards. Adheres to daily store cleaning, recovery and maintenance. Reviews communication materials (Footnotes, memos, e-mail, etc). Uses monthly Ops Assessment to identify and correct operational deficiencies in the store

152

Store Manager Resume Examples & Samples

At least 5-10 years of retail management experience in a qualifying contemporary or luxury environment with equivalent annual sales volume
Ability to supervise, manage and develop a strong sales team
Excellent communication, leadership and organizational skills with a proactive approach and a strong sense of analysis and decision making

153

Store Manager Resume Examples & Samples

Minimum of 1 year management experience - required
Minimum of 1 year retail experience - required
Snowsports industry knowledge

154

Store Manager Sicily Outlet Resume Examples & Samples

A dynamic and energetic individual
A strong desire to achieve results
Exceptional people motivation and management skills
A passion for the industry and brand
Additional languages beneficial

155

Store Manager Resume Examples & Samples

Selecting, hiring, training, evaluating, and coaching staff as necessary to maintain a high level of service and quality
Ensure consistent implementation of operating standards including product flow planning and execution, markdowns and seasonal promotions, marketing or in-store initiatives and visual presentation. Maintain appropriate inventory levels through managing turn and replenishment
Lead the internal development process for career growth in the store

156

Store Manager Aventura Resume Examples & Samples

Leads the store team and serves as the expert on company culture, store operations, policies & procedures, management and exceptional sales and service skills. Assists with training and motivating associates to achieve maximum sales productivity and ensures that sales plans are achieved
Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage
Manages payroll and store scheduling within established guidelines to ensure proper coverage based on business needs
Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines

157

Store Manager, Snowell Tune Shop Resume Examples & Samples

Tune, mount and repair work to skis and snowboards
Daily maintenance and cleaning of tuning machines
Ensure daily output of tunes and services
3 years of snowsport tuning experience, highly preferred
Mechanically inclined
Previous snowsport industry experience, highly preferred

158

Store Manager Resume Examples & Samples

Previous exprience working with children
3 years of outdoor industry retail sales, highly preferred
Familiarity with Patagonia product line
Proficient in Microsoft Office applications

159

Store Manager Resume Examples & Samples

Manage ski and snowboard rental process ensuring accuracy and timely service
Manage ski and snowboard rental fleet
Previous rental experience, preferred ski and snowboard

160

Online Store Manager Latam Resume Examples & Samples

Spanish fluency required**
Lead Online Sales and Marketing Plans for MicrosoftStore.com
Proven thought leadership and results leading marketing and/or sales for consumer and small business products and services over the past 7+ years
A deep understanding of digital & ecommerce marketing in your market, both current and emerging, with the ability to translate marketing needs into program execution
Ability to manage relationships with stakeholders in market to secure support for Microsoft Store initiatives, promotions and marketing plans
An ability to manage relationships with subsidiary peers to leverage campaign activities as appropriate from other subs, as well as drive global integration and adoption of marketing guidance

161

Store Manager Resume Examples & Samples

Strong predisposition toward the management of teams
Sales-oriented person
Good knowledge of Accounting and Boutique Profit & Loss Accounts
Good organizational and management skills
Good skills of “visual merchandising”
Excellent social skills to handle the relationship with local and international customers
Oriented to the implementation of new strategies to boost Boutique’s sales
Excellent English level (both spoken and written English). Sound skills in French would be a plus
Good knowledge of the Windows system and its main “Office” software (Excel, Word, PowerPoint, Outlook)
Brand loyalty person, he/ she shall represent the company’s image to his/ her team and to the external stakeholders
Strong Capabilities to motivate the team

162

E-commerce Store Manager, Oceania Resume Examples & Samples

1) Web site content & merchandising and 2) Day to day operations
Manage the master catalog data and make sure the information are compliant with the Global standards
Work on photography, copy and product merchandising on Magento
Coordinate display of various content pieces (marketing, campaigns, etc)
Working with various partners (photo studio, marketing department, etc.)
Ensure coordination between front-end and operations
Provide reporting and KPIs
College education
4-5 years of ecommerce experience, working on a well-known platform (Magento, Demandware, ATG, Hybris, etc.)
Understanding of Magento’s platform would be a plus
High regard for attention to detail and timeliness

163

E-commerce Store Manager, Oceania Resume Examples & Samples

The role will be broken down into two key areas: Web site content & merchandising and day to day operations
Managing the site storefront on the Magento platform, ensuring ongoing content management and growth of the e-commerce business
Building and maintaining the product catalog (photo, copy, etc.)
Coordinating the content pieces (marketing, campaigns assets, etc) that will be uploaded on the store-front working with different stakeholders (Marketing Department, Global E-commerce team, possibly agencies, etc.)
Being in charge of orders confirmation in Magento as well as coordination with the back-end operations teams to ensure proper completion of orders as well as post purchase services quality (customer care related actions)
Managing the master catalog data and make sure the information are compliant with the Global standards
Working on photography, copy and product merchandising on Magento
Coordinating display of various content pieces (marketing, campaigns, etc)
Ensuring coordination between front-end and operations
Providing reporting and KPIs

164

Store Manager Resume Examples & Samples

To develop the store business and achieve objectives on all aspects (turnover, team development, brand image and customer recruitment & loyalty)
Manage store operations in detail at daily, weekly and monthly levels and set up procedures as well as manages budget and stock inventory
Recruit, train, coach, develop and ensure team spirit and motivation
Achieve business results in the areas of gross margin, staff turnover, promotability of management team, sales, payroll, and inventory shortage, as well as implementation and follow-up on training and development of store staff
Ensure feedback and reporting to Retail Manager or head office

165

E-commerce Store Manager, Oceania Resume Examples & Samples

Managing the site storefront on the Magento platform, ensuring ongoing content management and growth of the e-commerce business. The role will be broken down into two key areas: 1) Web site content & merchandising and 2) Day to day operations
Building and maintaining the product catalog (photo, copy, etc.), coordinating the content pieces (marketing, campaigns assets, etc) that will be uploaded on the store-front working with different stakeholders (Marketing Department, Global E-commerce team, possibly agencies, etc.)
Understanding of Magento�s platform would be a plus

166

Store Manager Candidate Program Europe Resume Examples & Samples

Minimum a Bachelor's Degree
Flexibility for work schedule
Passion for customer service

167

Store Manager Resume Examples & Samples

Drive sales by overseeing sales floor operations throughout the entire store
Exceeding sales and “bottom-line” profits for the store
Motivate and Inspire teams to high performance and exceptional customer service
Inspire store teams to develop a merchant mentality with visual merchandising and ensure all product segments are managed appropriately
Effectively manage employee turnover
Prepare and deliver store team individual performance evaluations
Actively recruit, hire and develop retail team associates that represent the BCBGMAXAZRIAGROUP brands and business culture
Schedule and attend manager meetings as needed/required
Protect the BCBGMAXAZRIAGROUP brand message and philosophies by maintaining a professional and personal appearance
Additional duties/responsibilities may be assigned
High School Diploma or equivalent B.A or B.S degree preferred
Minimum 2 years experience in specialty management within a “like brand” environment
MS Office

168

Store Manager Resume Examples & Samples

Drive store performance to achieve sales targets
Complete monthly and weekly business reporting and reviews as required
Monitor monthly KPI reports and action plan to meet and improve on KPI targets
Monitor payroll costs and manage staffing within given budgets. Take action to improve where necessary
Be aware of current markets, competitors and trends and use information to drive store performance
Develop marketing relationships with local clients and businesses to bring regular/repeat business and organized events to the store. Develop local marketing plans in liaison with Retail Marketing and promote brand/store locally through targeted activity

169

Store Manager Resume Examples & Samples

Minimum 3 years retail management experience; preferably fashion retail
Experience in decoration and merchandising sales floor
Basic knowledge of MS Office (Outlook, Excel, Word, Power Point)
Strong communications skills (written & verbal)
Basic Math Skills ( ie: ability to add, subtract, divide, and multiply)
Observation Skills (ie: being able to assess employees and customer behavior & store awareness)
The Store Manager is regularly required to stand; walk; reach; stoop; kneel and crouch

170

Store Manager Resume Examples & Samples

Operationally Strong
Experience with high stock levels/high traffic/high transactions
High School Diploma or equivalent required. B.A or B.S degree preferred
Minimum 2 years experience as a Store Manager in a “like brand” environment

171

Store Manager Resume Examples & Samples

Proactively manage the performance of the store by leading and motivating team, setting high standards of store presentation and service levels
Performance manage all staff using monthly performance reviews and yearly appraisals
Liaise and organise retail marketing events in liaison with retail marketing department
Use strong presence and leadership skills to coach the sales team to maximise sales and service on the sales floor

172

Store Manager Resume Examples & Samples

Stylist Potential
Clientele Experience
Experience in an elevated or specialized customer experience
Experience in an elevated brand environment/organization
Experience in a product focused organization

173

Store Manager Resume Examples & Samples

Education: Person with at least a high school diploma or equivalent
Functional: 4 to 6 years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
IT Skills: MS-Office, Retail Pro

174

Store Manager Resume Examples & Samples

Do you have a passion for exceeding store sales targets in a highly competitive environment?
Are you someone who loves motivating a diverse team to exceed company goals?
Are you looking to continue your career in a company that has a wide variety of developmental and career opportunities?

175

Store Manager Resume Examples & Samples

Demonstrated ability to deliver results through motivation, inspiration and accountability
Shows internal drive to succeed
Demonstrates creativity and innovation in problem solving
Has a solid understanding of the business, and a drive to continually apply knowledge to grow the business

176

Store Manager, Palo Alto Resume Examples & Samples

Previous store management experience; luxury brand experience a plus
Experience with management, training, development and hiring
Passion for customer service and clienteling
Strong knowledge of market and local clientele

177

Associate Store Manager Resume Examples & Samples

Directs guest service efforts that are consistent with the business standards, to increase transactions and capture guest opportunities
Responsible for team and individual performance development to accomplish the business objectives
Responsible for sales, payroll and guest service goals, for a pre-determined area of the business
Recruitment of new talent
Establish strong standards of guest service and effectively message and coach others on meeting these standards
Ensure that show quality standards are consistently maintained throughout the retail store, to include identifying areas of opportunities and collaboration with appropriate stakeholders to attain a resolution
Interpret and implement visual presentation guidelines and updates for retail store in order to react to sales trends and generate increased revenues
Provide leadership and support for the financial and operational management of the retail POS ensuring that all appropriate accounting and cash handling procedures are consistently adhered to
Delegate work assignments and tasks to appropriate individuals, providing sufficient direction so desired business outcomes can be achieved
Bachelors or Equivalent
3 years retail experience in a fast paced environment
Minimum of 2 years people management experience in the retail industry

178

Store Manager / Gerente de Loja Resume Examples & Samples

Minimum 8-10 years experience in luxury retail, hotel or other service related industry, of which at least 2 years at managerial level
Strong people management skills including, coaching, performance management, development & recruitment
Self motivated and good communication skills
Understanding of drivers and influences of store P&L
Potential to develop strong business analysis and planning skills

179

Store Manager, Palo Alto-intermix Resume Examples & Samples

Promotes team and individual performance through consistent coaching and feedback
Creates and upholds a positive work environment
Provides regular feedback, coaching and counseling on performance

180

Store Manager Opportunities Resume Examples & Samples

Implement and maintain effective administration and stock management systemsTrain staff to ensure that the store team are delivering an iconic personalised customer experience
Show awareness of competitor activity and communicate this to the team in regular meetings
Perform development plans with all team members each month
Significant experience in managing a luxury retail store/s either in Australia or internationally
Experienced leader who is passionate and committed to building and developing their team
Has a passion for learning, must stay up to date with a strong product knowledge of the entire product line
Effective manager who is planful and organised
Able to work effectively with a multi-cultural team and client base, with cultural awareness and sensitivity
Provide quality customer service that will cultivate clients and increase sales
Must have positive, professional, eager and energetic attitude
Flexible work schedule and able to work weekendSenior retail management experience, preferably for a luxury retailerCommercially driven and passionate about the luxury sector
Assertive and sales target driven attitude

181

Asst Store Manager Resume Examples & Samples

Associate and Team Development - Interviews and retains sales associates. Identifies training needs and provides associate training. Establishes and communicates associates goals and provides coaching. Seeks opportunities for personal performance growth and demonstrates interest in building leadership skills. Provides development opportunities for associates that support company growth. Writes and conducts annual performance evaluation for sales associates and Assistant Managers. Assists with the on-boarding of new hires. Ensures compliance to Company Policies and Procedures
Merchandising - Leads execution of store –wide merchandising standards. Ensures store is complaint with established “Brand Experience” standards. Handles transfers and merchandise RTV according to company policy. Maintains sales floor integrity including loading the sales floor weekly and maintaining tagging standards. Manages price adjustments and markdown management. Performs other duties as assigned by the Store Manager
Proficiency in base computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet program

182

Onlines Store Manager Resume Examples & Samples

Reporting to the India Online Store Lead, and working cross functionally with the India teams as well as the Corporate Team, this person will develop and facilitate Online Marketplace account plan to achieve revenue targets, profitability and market share objectives
Creating strong partnerships with E-tailers and E-commerce partners to define the sales and marketing plans for marketplace stores such as Amazon, Snapdeal flagship Stores
Review and manage the sales and marketing goals through weekly and monthly cadence
Analyze monthly traffic, conversion and sales to achieve monthly target; assess competitive landscape to further identify future sales opportunities to accelerate market share goals
Develop Online Marketplace specific marketing programs in collaboration with category marketing leads and merchandising teams to improve and upgrade MS Retail Store business portfolio in market
Drive alignment between Subsidiary stakeholders and Marketplace partners to support the overall Microsoft Brand experience for consumers
Manage the partner top executive (CXO) relationships and act as the single point of escalation
Provide deep insight on local market business performance opportunities and constraints
Deliver market insights to Microsoft Store stakeholders to help inform and drive global marketplace strategy
Develop customer insights and provide e-commerce and product based learnings to improve direct sales and inform Product Marketing Groups
Proven thought leadership and results in ecommerce or category management in retail environment over the past 9+ years
A deep understanding of etailers and ecommerce in India, both current and emerging, with the ability to translate marketing needs into program execution
Ability to manage local executive relationships with stakeholders in market to secure support for Microsoft Store initiatives, promotions and marketing plans
Deep familiarity with customer data and consumer insights; high degree of comfort with sales data analysis
An ability to manage relationships with subsidiary and MS Store peers to leverage campaign activities as appropriate, as well as drive global integration and adoption of global product marketing guidance
Excellent communication skills tailored for audience and context in English and Mandarin
MBA required. Previous experience in e-commerce will be preferred

183

Store Manager Hackney Resume Examples & Samples

Managing our people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards
Overseeing the financial budget including labor costs and overall expense
Developing strategies to maximize the role of the store within the territory (looking beyond a single store to territory impact)
Managing Department and Assistant Managers and developing in-store talent
Communicating and delivering rewards and recognition for the team
Creating plans to address loss prevention concerns
Generating succession plans, and effectively managing performance and corrective action processes in order to drive Human Resources planning
Ability to utilize tools to support conflict resolution, employee coaching and counseling

184

Store Manager, Mapleview Resume Examples & Samples

Have a minimum of five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred
Preferably hold a Bachelors degree in Business Administration, Marketing or Management
Possess excellent oral and written communication skills
Are good trainers and motivators
Offer excellent customer service
Are team players

185

Palm Desert Store Manager Resume Examples & Samples

Support the operations of the store, including the business performance, customer service and company image in the store
Assist the Store Manager with recruiting store associates and maintaining a pool of potential candidates
Maintain an environment where all associates are treated fairly and with dignity and respect
Minimum of 5 years of retail experience in a managerial role

186

Asst Store Manager / Supervisor Resume Examples & Samples

Allocates resources and organizes processes within his/her area of responsibility to drive efficiency and productivity in a variety of situations
Has a working knowledge of the Retail KPI’s and makes commercial decisions within his/her area of responsibility
Actively supervises and coordinates his/her team to ensure all customers receive service
Guides and trains all team members within his/her area of responsibility on basic core and seasonal product knowledge

187

Nyx-store Manager Resume Examples & Samples

Hires to the needs of the business, actively recruiting to ensure open positions are filled quickly
Identifies opportunities to drive traffic into the store through community and/or industry events
Participate cross functionally with the company’s plans and programs as a strategic partner, with a perspective of the impact on people

188

Store Manager Kiehl s Resume Examples & Samples

Experience in team management, setting goals and follow up of team work
Experience in retail/service with high service level standard
Experience in cosmetic, fashion or hospitality industry
Communicative, honest and open minded, able to work in team and contribute in achieving team goals
Good English knowledge

189

Store Manager, Grand Boulevard Resume Examples & Samples

Develop every sales associate and management team member into a strong seller. Role play appropriately. Challenge the team to convert every customer into a $1,000+ sale. Make selling fun
The Store Manager needs to know how to hire, train, develop and motivate Assistant Store Managers, Associate Managers and retail store sales staff. The Store Manager needs to be able to identify the staffing needs of each store and staff each position with qualified individuals
Operational excellence and detail in retail store operations are required

190

Store Manager, Georgetown Resume Examples & Samples

Achieve direct contribution for the store consistent with the annual budget
Develop and maintain a store experience which is an entrance to the world of Lilly Pulitzer for the customer. Customers have a high emotional connection to the brand because it is special; it makes them happy and makes them feel good
The Lilly Pulitzer store experience should represent the brand in a delightful way to the customer. This includes emotional associations with good times, family, fun, social gatherings, whimsy, the best times of life, custom prints that are fun, happy and identifiably Lilly Pulitzer and iconic color combinations, such as pink and green
The Store Manager needs to know the annual budget for net sales, gross profit, operating expenses and direct contribution and meet or exceed it
At least two years of experience as an Assistant Store Manager, or similar experience, preferably in the women’s fashion apparel business, preferably with a lifestyle brand, are required

191

Shanghai Concept Store Manager Resume Examples & Samples

Strong verbal and written communication in mandarin and English to be used for regular business communication
The ability to manage and motivate employees
Demonstrated creative and innovative ability in visual presentation
Demonstrated understanding of product presentation
Knowledge on bike fitting is preferred
Elevated attention to detail
Excellent customer service skills, in person, on the phone and in writing
Flexibility on the job; ability to adapt quickly and react positively to business needs and changes in strategies
Comfortable with team-based work structure and the ability to work independently
At least three-year retail experience at a bike shop as a store manager or an equivalent position

192

Kiehl s Store Manager Ód Resume Examples & Samples

Achieves superior customer service and business results of store
Manages store operations such as budget, inventory, stock levels
Develops and manages the team, offers regular feedback based on service level, product knowledge and selling skills
Ensures the highest level of customer service, creates long-term relationships with customers
Partners with marketing to ensure all visuals are current and arranged for maximum customer appeal
Seeks out business opportunities within the community
At least 5 years experience in the retail environment, preferably in beauty / cosmetics industry with at least 2 years of experience on similiar managerial position
Ability to act fast, decision-making, business oriented mindset
Strong communication and networking skills

193

Store Manager, Reebok Fithub, Richmond Resume Examples & Samples

Analyze relevant datato probe and challenge the status quo
Drive continuous improvements in the store’s sales, productivity and profitability
Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
KEY RELATIONSHIPS
Peers and Supervisor
Vendors and Support Functions (e.g. Visual Merchandising, Facility Services, etc.)
Local Administration (e.g. mall management)
Proven work experience in a sports/fashion customer- and commercial-focused retail environment

194

District Store Manager Resume Examples & Samples

Regularly and successfully interacts with the public in an often crowded and noisy interactive store environment
Standing required for entire work shift
Operate office equipment (i.e., computers, phone, fax and copier)
Must work weekend and night shifts
Climb ladders as needed

195

Store Manager Nyx-constanta Resume Examples & Samples

Manage in-store operational and Human Resources responsibilities while complying with company policies and procedures
Regularly communicates with Direct Manager to discuss strengths, opportunities and trends in business
Serve as a liaison between Retail Store and Office teams

196

E-store Manager Resume Examples & Samples

Support Launch, develop and daily manage an online Store in China to maximize revenue, OI, brand love and innovation in China. Perform day-to-day operation of the Store in working with vendors, optimizing search result and store performance, supporting unique and imported products initiative, and providing operation support to both store mgt dir and merchandise dir
Support co-ordination with selected ecommerce partners/ platforms/market places (such as YHD, JD, Alibaba, Tmall, Taobao, Amazon, Womai, etc) for the Store
Monitor and perform daily, weekly and monthly analysis on Store performance including but not sales, traffic, conversion rate, basket size, search optimization, DSR, top selling & low selling products, UX optimization, ecosystem performance ). Provide input to eMarketing team to optimize user experience and SEO in timely manner. Provide input to Merchandiser and Store Mgt to refine sales strategy in timely manner
In co-ordination with merchandiser and vendors, prepare product attributes and materials for product launch, issue PO & DO according to assortment plan, follow up on product logistics from bottlers to warehouse, co-ordinate with logistic / custom partners if necessary
Support vendor management
Prepare and provide training material to vendors and customers service based on product launch plan
Gather data and reporting from vendors/ platform, and manage store database. Partner with CRM executive on data mining initiatives
Entrepreneur skillset : ability to work with uncertainty and ambiguity, be creative yet practice to develop new business model / process/protocol/ approach, be flexible to change and adopt new way in the fast changing E-World
Corporate incumbent: ability to work and align within a complex organisation with multiple stakeholders
Strategic vs Operation experience: strong analytic skill to evaluate business opportunity, financial & data savvy to build analysis, have e-commerce operation experience to ensure practicality
Ecommerce operation knowhow : support to develop SOW and operation process from scratch, without precedent. Able to support to manage daily operation of ecommerce store effectively, and collaborate with internal & external partners, and manage external vendors. Conduct comprehensive store performance analysis
6-8 years work experience in digital business, with at least 2 years in Ecommerce related responsibility in China, must have proven experience in daily operation of an ecommerce store in China with sales and OI target
Demonstrate strong understanding and appreciation of China Ecommerce and digital business. Proven experience in working with YHD, JD, Tmall, Tencent, etc is a must
Proven track record in working in a high pressure, time sensitive ecommerce operation environment, and demonstrated ability to handle and follow up multi-tasks in a systematic and professional manner
Proven experience in stakeholder management, drive revenue and traffic through optimizing search, digital UX, and operation in an digital/ecommerce business
Commercial and technology savvy, with strong data analysis background
Ability to collaborate in a multi-cultural, complex organization

197

Assistant Convenience Store Manager Resume Examples & Samples

Responsible for the operation of the entire convenience store and Subway deli
Establish & maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & retail products
Responsible for forecasting and accounting work
Experience working in a convenience store strongly preferred
2-4 years supervisory experience needed

198

Store Manager Kiehl s Split Resume Examples & Samples

Account Operations - Manage appropriate stock holding levels and any necessary budgets required
The Store Manager is expected to achieve the following goals: retail results, inventory shortage, as well as implementation and follow-up on training and development of team
Experience in working with cash desk

199

Acting Store Manager Resume Examples & Samples

Keep current on policies and procedures, product knowledge and industry knowledge
Receive various training in areas of compliance, inventory, sales, HR, service, and customer experience
Assist the SM with Recruiting for the store; help build and feed the candidate pool

200

Teavana Store Manager Resume Examples & Samples

Experience selling
Ability to sell and increase sales through leading a team
Visual presentation skills with attention to detail

201

Store Manager Menswear Resume Examples & Samples

To proactively support the General Manager in the delivery of the retail strategic plan which delivers SuperGroup’s business objectives
To deliver Company standards, strategies and initiatives to achieve sustainable growth in Menswear
To achieve the stores sales targets by maximizing profits, minimizing costs and managing workforce budgets
To deliver excellent customer service standards by example ensuring highly visible and effective customer service management at all times to drive continuous improvement
To select, train, develop, review, manage, coach, support and set direction for all members of the store team to ensure high performance / productivity at all times
To drive and ensure store compliance with Company policy and procedures, taking a consistent approach with all team members ensuring operational efficiency at all times
To ensure Brand Image is driven and showcased by optimizing product visual merchandising and service levels
To minimise loss by ensuring all loss prevention procedures are followed
To ensure provision of a safe working environment to ensure staff and customer wellbeing
To walk the shop floor regularly, talking with customers and team members in order to identify and resolve urgent issues e actioned efficiently to maintain effective stock control at all times
To maintain awareness of market trends in the retail industry, monitoring activity of local competitors

202

General Store Manager Resume Examples & Samples

Proactively supporting the District Manager in the delivery of the retail strategic plan which delivers SuperGroup’s business objectives
Delivering company standards, strategies and initiatives to achieve sustainable growth
Achieving the stores sales targets by maximizing profits, minimizing costs and managing workforce budgets
Delivering excellent customer service standards by example ensuring highly visible and effective customer service management at all times to drive continuous improvement
Selecting, training, developing, reviewing, managing, coaching, supporting and setting direction for all members of the store team to ensure high performance and productivity at all times
Driving and ensuring store compliance with company policy and procedures, taking a consistent approach with all team members ensuring operational efficiency at all times
Ensuring brand image is driven and showcased by optimizing product visual merchandising and service levels
Minimizing loss by ensuring all loss prevention procedures are followed
Ensuring stockroom processing and replenishment procedures are in place, and that recalls and transfers are completed effectively
Walking the shop floor regularly, talking with customers and team members in order to identify and resolve urgent issues
Maintaining awareness of market trends in the retail industry, monitoring activity of local competitors

203

Store Manager, Suburban Square Resume Examples & Samples

The Lilly Pulitzer retail store experience should delight the customers, and reinforce the customers’ expectation for a happy, special, enjoyable experience. This should be done primarily through superior customer service and through friendly and knowledgeable store staff who authentically love the brand
Genuine excitement for the Lilly Pulitzer concept is required. The Store Manager must share the vision for the merchandise and the lifestyle, consistent with the positioning in the marketplace. It is difficult to “fake” authentically liking Lilly Pulitzer if you don’t authentically like it. The customer often authentically loves the brand, and will be disappointed with a Store Manager who does not share the enthusiasm
The ability to operate a Lilly Pulitzer store is necessary. This includes staffing and all operational tasks associated with running a Lilly PulitzerÒ store
A talent for demonstrating high personal selling skills is needed. An orientation toward building sales is required. This includes the ability to contact groups, on a cold calling basis, to have events in the store to build business. It includes the ability to call customers for other events in the store
Comfort with the merchandise and the customer is necessary
Knowing the business, and having ideas to improve the business are necessary. This includes ideas for merchandise assortment
The ability to interact effectively with colleagues is required

204

Store Manager, Sloane Square, Year FTC Resume Examples & Samples

Extensive Sales management experience in retail or luxury retail or relevant customer related experience (i.e. hospitality)
Proven track record in sales generation and managing the achievement of sales results
Flexibility to work non-traditional hours, including weekends and bank holidays
Proficiency with Microsoft Office, Client tracking systems and Point of Sales (POS) system
Ability to inspire trust and integrity as well as to positively motivate the store staff

205

Store Manager, Royal Exchange Resume Examples & Samples

Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations)
Gemology degree or previous Gemological courses would be preferred
Excellent command of English (any other language would be an addition)

206

Madison West Store Manager Resume Examples & Samples

Demonstrated success in achieving selling and operational excellence by hiring, leading, motivating and developing effective store team members
Excellent organizational and project management skills
Ability to stand more than 90% of scheduled shift
Ability to lift 20lbs or more throughout the scheduled shift

207

Online Store Manager, Www.microsoftstore.com Resume Examples & Samples

Lead and drive sales and locally relevant e-commerce marketing in support of Microsoft Store online
Manage a site merchandising team responsible for driving sales targets and site KPIs through optimizing the customer journey, improving funnel performance
Lead the continuous improvement of our overall customer experience with relevant content, user flow, as well as publishing new products, new features
Drive the data-insights-action plan process from reporting results against targets to understanding customer behaviors, derive customer and product insights to inform Microsoft Store strategy and tactics
Define the sales and marketing plans for all products sold online, and execute our marketing campaigns, digital content strategy to drive customer engagement
Deliver innovative marketing campaigns to increase customer adoption, usage and loyalty to Microsoft products while also driving clear revenue and contribution margin results
Operationalize the order-to-fulfillment process, identify opportunities to further improve the customer experience from supply chain to post purchase usage
Align online sales with other Microsoft Store channels and deliver a seamless, consistent customer experience across all channels (e.g. retail, call center)
Partner with local business group and segment stakeholders to drive marketing plans and share best practices across teams
Coordinate marketing plans with our marketing center of excellence team, demand generation, e-mail and social marketing teams
Identify demand generation opportunities to increase site traffic from Owned & Operated sites, direct and digital marketing channels and collaborate with Product Marketing Groups and Marketing teams to develop and execute demand generation strategies to meet traffic targets
Drive consistent, best-in-class customer experience and MS Store performance by merchandising/promoting the right product, in the right place at the right time to the right customer across categories
Coordinate with key stakeholders including Category Managers and Buyers to define the sales and marketing plans for Microsoft and 3rd Party Products sold on Microsoftstore.com
Collaborate with Microsoft Store ‘brick and mortar’ counterparts to ensure all Microsoft Store campaigns, offers, product roadmaps, etc. are optimized across our omni-channel customer experience
Monitor business performance against weekly/monthly/quarterly/annual unit, revenue and contribution margin targets
Optimize Site Experience
Own the overall US site experimentation calendar, and enable effective cross-category prioritization and execution
Partner across the team to drive the collection and prioritization of new feature asks into Engineering
Drive the ongoing overall optimization to deliver a best-in-class site experience that offers personalization, recommendations and other features that are in line with the value proposition of the Store
Partner with demand gen and Marketing teams to define content standards to maximize SEO, on-site search and overall user experience
Foster Partnerships and Business Development Opportunities
As the leader for this key area of our business, you will be measured by your ability to show clear alignment with Microsoft Store, Engineering, Product Group and Segment partners (OEM, Retail, CCG, SMSP, etc.)
Develop and execute innovative and relevant audience marketing campaigns for key segments including Education, Small Business and Developer communities
Partner with Category Management, Engineering and Segment Partners to develop new business initiatives, launch innovative pilot programs and refine our offers and sales scenarios
Lead Business and Customer Insights
Develop deep business and customer insights based on the assimilation of data across a myriad of sources including sales and marketing touch-points, web reporting data and primary end-customer research
Share site optimization results, customer insights, business performance and online merchandising best practices across Store.com and PMG/Segment stakeholders
Present business and customer insights to inform your business partners’ planning processes including Demand Generation, Merchandising, Marketing, Category Management and International Microsoft Store teams
Partner with Product Groups stakeholders on Business and Customer insights to shape Microsoft’s product and promotion roadmap
Proven leader with results leading marketing and/or sales for consumer and small business products and services over the past 15+ years
A deep understanding of digital and ecommerce marketing, with the ability to translate marketing needs into program execution
An ability to manage relationships with peers to leverage campaign activities as appropriate to drive global integration and adoption of marketing guidance
Excellent communication skills tailored for audience and context

208

Store Manager new Opening Stradivarius Oxford Street Resume Examples & Samples

Please see Skills & Attitudes section below
Good knowledge of the Company, the brand and the store they are applying for
Solid experience managing a similar fast-paced retail operation
Passion for fashion, market, competitors and trend awareness
Proven ability to maximise profitability and drive sales
Strong team management experience
Has lead a stable and consistent career
Ability to lead by example, motivate and develop staff
Shows logical and positive behaviors systematically and in line with Company
Tenacious and resilient
Ability to work autonomously and as part of a team

209

Flagship Store Manager Resume Examples & Samples

Be the ultimate Brand Ambassador, ensuring the pride and belief in Bourdon House concept and brand
Representing and promoting the brand at local key events in order to raise the profile of the Home
Hosting VIP clients, Richemont Directors and in store events. Creating a memorable experience in line with brand image
Drive productivity and profitability across the Home's KPI's. Analyse reports to identify deficiencies and opportunities
Being commercially aware and responsive to sales trends. Developing business initiatives to ensure sales opportunities are maximised and store objectives are exceeded
Collaborate with UK Area Manager and decide on buying, pre-commits and sales campaigns for the Home to ensure that the product offer is in line with brand direction and home-specific factors
Establishing and maintaining strong relationships with internal ADL departments. Feeding back information on issues as appropriate (product, quality, stock levels, clients purchasing patterns etc)
Create a client centric culture within the Store
Utilise the available marketing tools (CRM) to maximise brand loyalty in order to drive sales
To ensure team are fully conversant with the history of Alfred Dunhill and Bourdon House and use this information when communicating with clients
An active interest in luxury lifestyle with a strong understanding of luxury products including, menswear, leather, writing instruments, and jewellery
Able to demonstrate a strong leadership background and team building management skills. Excellent rapport building skills
Numerate with an attention to detail to deliver high standards in all tasks
Significant experience of heading up a luxury flagship store
Balanced strengths in sales, people development, operational excellence and customer service/clientelling

210

Senior Store Manager Resume Examples & Samples

Tracks store performance data (e.g., sales, KPI’s, best sellers, payroll, space management) and responds with solutions that drive commercial success at them same time balancing Brand equity
Actively monitors customer satisfaction and feedback systems to drive continuous improvement
Manages the onboarding, training and development of the store team and ensures all HR policies and procedures are adhered to
Strong Leadership, Good communication, negotiation and presentation skills
Good business acumen
Advanced knowledge of the MS Office package, with a focus on Excel and PowerPoint
Passion for sales and sport
A strong understanding of retail sales practices and the ability to lay out practical and logical assortment plans based on retail space, inventory turn, and sell through
General knowledge of fashion trends, color, and the consistently changing retail environment
Minimum 2 years work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 5 years of Store Management responsibility
Bachelor/Master degree

211

Store Manager Yokosuka Resume Examples & Samples

Develops and manages operating budgets and oversees main store complex financial performance. Plans for and ensures that applicable expenses are leveraged to sales results. Identifies and executes actions to correct deficiencies, exploit areas of opportunity, and maximize operational performance
Reviews merchandise stock assortments, coordinating specific corrective actions as necessary with merchandise buyers. Takes action to ensure stockturn, gross margin and sales goals are achieved
Works closely with Loss Prevention and store management to develop and monitor the store location's shrink plan, identify potential shrink issues and ensures adequate security procedures are followed. Accountable for completion of Operational Audits and Reviews in absence of Retail Operations Support Manager
Supervises assigned personnel, including, but not limited to Divisional and Department Managers, etc. Sets standards and evaluates associate's performance. Ensures adequate staffing levels are maintained consistent with store expense and customer service requirements. Identifies and coordinates associate training requirements. Provides guidance and mentorship to management staff through daily direction and supervision
Establishes and implements an effective customer relations program, including ensuring the Premier Customer Service training is administered and monitored for best results
Applies courtesy and customer service policies towards patrons and associates
Works under the general supervision and direction of the General Manager. Responsive to all NEX managers, associates and patrons

212

Store Manager Opportunities Resume Examples & Samples

Overseeing placement and display of merchandise, signage, and store collateral material, ensuring that it is displayed to standard and promotional plan
Effective leadership with ability to hold employees accountable for meeting company customer service standards and sales goals
3+ years of experience in retail sales and service, with at least 1 year of experience in a management role for Store Managers/ 5+ years in a retail sales and service environment, with 3+ years in a multi-unit leadership role for District Managers

213

Store Manager Macau Resume Examples & Samples

Fiscal Accountability
Strive to meet and exceed the sales target against annual budget
Achieve target by categories
Implement sales action plan to drive sales
Maximize the use of company resources e.g. marketing collateral, to achieve better sales results
Minimum 8 years of retail sales experience in which at least 4 years at management level
Luxury brand experience is definitely an advantage
Strong in store operations, sales & service, people management and training experience
Reliable with strong sense of responsibility plus problem solving ability
Proficient in computer literacy and fluency in English, Cantonese and Mandarin

214

Az-lake Havasu City-cato Store Manager Resume Examples & Samples

Managing the store location in Lake Havasu City, AZ
One year of experience managing a store or other related supervisory experience
Must complete the Operations Training Program and the Management Training Program. Unrestricted scheduling availability required

215

Store Manager Diane Von Fürstenberg Resume Examples & Samples

DRIVE store sales through personally and productively motivating the team to achieve/exceed set budgets, sales targets and profitability
MAINTAIN our unique and renowned customer service, ensuring that it is maintained at all times and in all aspects
DELIVER business objectives by ensuring all members of the team have the tools and the knowledge of market trends, brands and competitors to deliver them
IDENTIFY opportunities and initiatives to continually improve performance, communicating them to the Retail Manager or relevant member of the MATCHESFASHION.COM team
ACCOUNT for stock security, ensuring stock takes are carried out efficiently following company guidelines and that investigations are carried out to guarantee the results are accurate and under company target
SUPPORT HR with any ER issues and manage any disciplinary processes that may be necessary
ENSURE Health & Safety and security standards within the store are maintained
UNDERTAKE any other duties as reasonably requested/required to support the successful day to day running of your store

216

Senior Store Manager Resume Examples & Samples

Leverage corporate partnerships to gain business intelligence to drive the localized business and, in turn, provide feedback and guidance to inform the global business
Coach, train and follow up with all managers within the store to ensure that customer service, operational and visual merchandising standards are met and maintained
Develop an in-store leadership team through the Brand Service Leadership program and other training opportunities
Through the in-store leadership team, manage the entire store team and ensure that the team is fully trained on product knowledge and the history and heritage of Levi Strauss & Company
Ensure that all communication from LS&Co. leadership is cascaded appropriately to the entire store team
Bachelor’s Degree (9+ years of combined college education and work experience may be substituted for a degree)
Minimum 7 years of retail management experience including a minimum of 3 years retail management experience in a high volume setting
Ability to enable the management and development of store team
Excellent time and project management skills

217

Store Manager Nyx-ghent Resume Examples & Samples

Prioritizes, plans, and adjusts schedules as necessary to maximize sales
Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions in a timely manner
Manages store controlled expenses to budget, identifying opportunities to increase contribution

218

Store Manager, Minneapolis Resume Examples & Samples

Maintain total accountability for Store Performance, Store Service Culture & Customer Experience, Store Merchandise Standards and Store Expense & Shrink Control
Establish and execute strategic plan to achieve forecasted Sales & Performance Indicators for all time periods- daily, weekly, monthly, etc
Drive Sales & Performance Indicators for self and total team while leading the floor
Maintain awareness of Local Community and Business Opportunities; communicate opportunities to District Manager; build and maintain Mall & Community networks
Exhibit and Model the Customer Experience Fundamentals for store team; ensure store Service Culture is representative of the Under Armour brand
Actively train & develop bench strength for all management levels, in & outside home store
Continually evaluate Store Management Census to create strategy for store succession plan
Own total team skill development through On-Boarding process and ongoing training
Evaluate and manage Assistant Store Manager & Associate Manager performance; lead ASM & AM performance management process
Manage total store census- seasonal hiring needs, anticipated turn; recruit & interview based on assessments to ensure store’s fully staffed at all times
Develop and continually grow External Recruiting Network
Provide constructive feedback to the District Manager in the areas of: Sales, Service, People, Product & Process
Maintain effective communication both at the peer level & with Tide Point business partners
Oversee all areas of Inventory Control; manage store Shrink Performance within outlined expectations
Manage total store Payroll Allocation to optimize & drive business results on budget; ensure management & staff scheduling meet the needs of the business
Lead bi-weekly management team huddles; maintain a presence on Leadership Conference Calls and in Store Visits
Ensure total Store Accountability for UA Policies and Procedures
Ability to effectively communicate with customers and teammates
Ability to move or handle merchandise up to 50 lbs

219

Associate Store Manager Resume Examples & Samples

Recruit, develop, guide and train a sales staff that is dedicated to driving the business
Achieve and surpass goals
Maintain the highest standards of client service are maintained at all times
Support the development of associate's sales techniques to maximize sales
Implement and maintain all merchandising directives and insure execution of effective merchandising strategies
Facilitate collaboration within all departments to ensure smooth operation of department
Enforce all company policies, procedures and directives consistently and effectively
Minimum 3 years of management experience in the retail industry
Proficient in Word, Excel, Power Point, and Lotus Notes
Strong independent work ethic, excellent time management skills, and

220

Nyx Store Manager Resume Examples & Samples

Ensure company standards are met for store and associate appearance at all times
Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions reported by DSManager in a timely manner
Regularly communicates with District Manager to discuss strengths, opportunities, and trends in business

221

Retail Flagship Store Manager Resume Examples & Samples

Degree or equivalent experience required. 10+ years in Retail management of multi-million dollar stores and/or multi-unit experience. Experience in managing a flagship business is required
Strong retail business acumen with full P&L responsibility
Familiar with local geography - knows where to develop partnerships w/in community
Excellent presentation & communication with a proven ability to successfully navigate the corporate landscape
Ability to lead projects essential
Entrepreneurial/Community Activation
Presentation/Communication Skills
Enthusiasm/Engaging
Pinnacle Customer Engagement
Retail Business Acumen
Drive for Results in a Team Environment

222

Store Manager, The Summit Resume Examples & Samples

Build and cultivate effective relationships with the customer
Embrace and implement the Lilly Pulitzer Selling Culture
Create an optimistic, high energy, team oriented and sunny store atmosphere
Genuine optimistic approach to leadership
Passion for the Lilly Pulitzer Brand positioning

223

Flagship Store Manager Resume Examples & Samples

Foster the team motivation
Distribute and share the set up objectives with the store team, monitoring them closely
Manage the store team timetable as well as their absences and its corresponding reporting
Coordinate and ensure that the different projects and development plans for the store team are applied
Foster the team growth to guarantee its profitability, acquiring a global business vision
Monitor the results of the store inventories
Organize, coordinate and monitor the store sales team to guarantee a customer service focused to be excellent
Collaborate with the sales consultants in providing advice to the customer and being professional helping the customer to take a decision
Provide updated information about the status of the store to the Area Manager in order to take appropriate decisions
Manage the daily planning and tasks to guarantee a correct organization according to human and material resources, assuring the client satisfaction
Control the available stock to carry out activities to minimize it, as well as increasing or adjusting orders according to the customer requests
Inform to the store staff about possible adjustments in products, prices, IT… to develop their activities in a satisfactory manner
Assure a global store image, according to the company internal policy and performing as ambassador for the brand

224

Group Store Manager Resume Examples & Samples

Daily coaching of Store Leaders and store teams to improve selling culture with the goal of improving our selling metrics: conversion, IPT, and NPS
Serve as the ultimate role model of outstanding service. Consistently demonstrate the urgency of engaging the customer in a professional, polished, and knowledgeable manner. Drive the highest levels of courtesy and respectfulness in how we interact with, and service our customers
Ensure an outstanding shopping environment as it relates to maintaining the highest standards of a “clean, neat, easy to shop” store. Educate/require Store Leaders to elevate customer experience

225

Specialty Store Manager Resume Examples & Samples

Valid authorization to work in the U.S. is required; no visa sponsorship is available for this position
Previous experience managing or training in retail technology/electronics industry is a plus
College degree preferred

226

Store Manager Wals-himmelreich, Salzburg Resume Examples & Samples

In partnership with Retail Operations Team and local HR, own total team skill capability through robust on-boarding and continuous training
Provide timely and constructive feedback to the Retail Operations team in all facets of store operations
Ensure compliance with all UA policies and procedures
Model the behaviors reflected in the UA Way: Walk with a Purpose; Be Humble, Stay Hungry; No One Person is Bigger than the Brand – Team; Integrity
3 – 5 years retail store management, ideally with a premium international brand
Accountable. Commits to stretch goals and delivers; holds self and team to the highest performance standards
“Gets” Under Armour. Passionately embraces the challenge and effort to keep UA unique; committed to go the extra mile to build/protect the brand

227

Asst Store Manager Resume Examples & Samples

Must possess strong business acumen and thorough knowledge of retail management practices
Excellent time management and problem solving abilities and the ability to use good judgment and make strong independent decisions
Skills in operating personal computers, POS systems and various software packages including Microsoft Word and Excel are needed

228

Wocc Associate Store Manager Resume Examples & Samples

Communicate the principles and values of The Company through personal contact with consumers and dignitaries from around the world in order to further enhance the consumers' connection to our brands
Give direction to and supervise others by offering approaches to be used and following up to ensure timely and quality execution against expectations
Company Knowledge: Knowledge of Company history, principles and values in order to communicate appropriately with consumers and dignitaries around the world
Payroll Guidelines: Knowledge of payroll guidelines and the ability to operate Company-owned stores and attractions within those guidelines
Labor Management: Knowledge of labor management techniques. Ability to track and optimize labor to deliver enhanced staff coverage when needed and delivers savings when coverage is not necessary
Retail Operating Principles: Knowledge of and ability to interpret basic retail operating principles
Consumer Focus: Demonstrating understanding of how one's actions and/or work impacts the Company's relationship with consumers

229

Associate Store Manager, Levi s® Resume Examples & Samples

5+ years of experience and a high school diploma or general education degree (GED)
3+ years of store leadership/management experience
Extremely strong customer service orientation and the ability to multi-task; with the desire to work in a very fast paced environment and an ability to not become frustrated with last minute changes
Must demonstrate an energetic, positive, helpful demeanor and a passion and interest in LS & Co

230

L Agent by Agent Provocateur Store Manager Resume Examples & Samples

Proactively manage store performance through leadership & motivation
Set high standards of store presentation and service levels
Ensure weekly and monthly business reports are completed accurately and on time
Proven leadership skills and abilities
Passion and understanding of the brand, product, and customers
Candidates must have at least one year of relevant experience in a Store Manager role *
Previous experience in clientelling, and luxury customer service is essential *
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231

Store Manager Dodo Resume Examples & Samples

Strong experience gained in a very customer service focused environment, and with a genuine passion for luxury
Strong communication and interpersonal skills; story-telling abilities
Strong manual ability and creativity, in order create the jewels directly in front of the customers, interpreting and meeting their needs
Knowledge of English is essential; knowledge of any other language is greatly appreciated
Great knowledge of MS Office and Outlook is also required

232

Senior Flagship Store Manager Resume Examples & Samples

Takes ownership of his /her store and allocates resources and organizes processes to drive profitability in a variety of
Situations and market conditions
Has a working knowledge of the Profit and Loss Statement and the store KPIs and makes commercial decisions based on
Sound financial judgment
Tracks store performance data (e.g., sales, KPI’s, best sellers, payroll, space management) and responds with
Solutions that drive commercial success at them same time balancing Brand equity
Understands the behavior and patterns of the store’s customer base, draws conclusions from this and makes relevant
Adaptations to the service offer
Recruitment – manages the recruitment process. Hires ‘flagship store caliber staff’ with passion for the Brand and sport
Manages the onboarding, training and development of the store team and ensures all HR policies and procedures
Are adhered to
Builds a highly motivated and engaged team with a brilliant team spirit
Creates a high performance culture in his/her store by setting clear expectations and targets, analyzing team performance,
Holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance
Minimum 18 months work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 18 months of Store Management responsibility

233

Nautica Store Manager Woodbury Commons Resume Examples & Samples

SALES - to drive business and maximize sales (achieving sales, UPT, and ADS goals) through customer service, product knowledge, housekeeping standards, merchandise presentation, promotion, and signage
RECRUITING & HIRING - through effective recruiting and interviewing, to find and bring to the company employees who possess the skills necessary to help the store achieve its goals while representing the company
TRAINING & DEVELOPMENT - to train and develop a staff to consistently perform to both their own potential and company standards through daily coaching, meetings, performance evaluations, and disciplinary measures
LOSS PREVENTION, INVENTORY CONTROL, & SAFETY - to adhere to company direction regarding loss prevention in order to maintain a safe environment while limiting potential loss (achieving the store's established Inventory goal); to plan and execute organized Physical Inventories; and to always act in a manner that presents a safe working and shopping environment
FINANCIAL - to control store expenses, including payroll (achieving the store's annual goal), supplies, and services
PUBLIC RELATIONS - to always represent themselves and the company in a professional and responsible manner when communicating with others both inside and outside the company
College degree preferred and/or equivalent years of education and experience
7+ years of previous retail store management experience required
Strong communication skills (written and oral) and interpersonal skills
High level of initiative (self-motivation)

234

Store Manager NYX Resume Examples & Samples

Plans and adjusts schedules as necessary to maximize sales
Coordinates and executes all merchandising direction, campaigns, and sales promotions in a timely manner
Enforces all company policies and procedures, including health, safety, and security
Regularly communicates with Retail Manager to discuss strengths, opportunities, and trends in business

235

Assistent Store Manager NYX Resume Examples & Samples

Assists Store Manager in responsibility for the store
Assists Store Manager with providing a strong leadership presence in store, while ensuring all customers receive great service and quality merchandise
Consistently reviews payroll, ensuring appropriate staff levels at all times
Coordinates, and executes all merchandising direction, campaigns, and sales promotions in a timely manner
Assists Store Manager in partnering with corporate office personnel to increase sales, drive/promote merchandise categories, host events and expand markets
Ensures staff is trained and knowledgeable in beauty, customer service, merchandising and operations
Assists Store Manager in assessing staff performance through consistent feedback, coaching, developmental plans, and performance appraisals
Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business
Assists Store Manager in driving customer loyalty and creates relationships with local community

236

Store Manager NYX Resume Examples & Samples

Prioritizes, plans and adjusts schedules as necessary to maximize sales
Manages appropriate budget, inventory and stock levels
Ensures pricing, signage and displays are correct at all times

237

New Sore-store Manager Resume Examples & Samples

Job includes full supervisory responsibility for the Store Assistant Manager(s), Supervisors, and Store Staff
The incumbent should have a strong background in advanced retail sales techniques and customer service, with the ability to train others in these areas
Basic math ability
Min. of 1-3 years of management experience
3-5 years of retail store management experience is required
Retail experience must include the use of advanced retail management practices: front end and back end operations, merchandising, sales leadership, team leadership and people management
Must have experience managing supervisors/leads as well as individual contributors
Apparel experience strongly preferred

238

District Store Manager Resume Examples & Samples

Ensures excellence in customer service in all stores by modeling Vans' service standards as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly. Responsible for the resolution of any escalated customer situation in the district. Leads and inspires customer centric culture by recognizing and rewarding teams
Addresses challenges such as sales, leadership issues, profitability, staff management and competitive concerns. Resolves escalated employee relations, performance, and service issues in partnership with the Regional Director and Human Resources Manager
Models behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of Vans
Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others within districts and across regions

239

Store Manager of Operations Resume Examples & Samples

Evaluate all expenses in relation to store's P & L plan
Develop and lead shortage strategy
A minimum of 5-7 years retail management experience preferably in a full-line department store

240

Store Manager, St Leonards Resume Examples & Samples

Develop customer leads effectively from intake until reservation and order
Support staff training and serve as a brand liaison for new team members hired locally
Continuously improve processes and procedures to improve the Customer Experience
Escalate matters that require senior management concurrence in a timely manner to line management
Perform ad-hoc duties as assigned by line management

241

Store Manager Munich Resume Examples & Samples

Responsible for the day-to-day management of the store, supported by a Floor Manager, Optician(s) and team of Retail Assistants
Build and lead a team, supporting Head Office in finding and training expert store staff with the Ace & Tate DNA
Through regular contact with the Ace & Tate teams in Amsterdam, you’ll ensure seamless integration between our online and offline activities, keeping everyone up to date with what’s going on at store level
Oversee in-store events, acting as the face of the brand and ensuring that even social occasions for our customers are executed professionally
Oversee product selection in store and keep track of inventory
German, Native or bilingual proficiency

242

Co-store Manager Resume Examples & Samples

Promotes the Gordmans guest experience making sure that every guest receives prompt and friendly service through personal example and by providing direction as needed to associates to ensure they are friendly and responsive to guest needs. Ensures that all associates understand expectations of our guest standards and the Guest Loyalty programs and initiatives
Assist the Store Manager in achieving or exceeding planned sales and profits by effectively merchandising the store, exceeding guest service level expectations, managing human resources, and controlling expenses
Ensures that the store is properly staffed by maintaining high standards in the recruitment and selection of associates thru active interviewing and evaluation of experience to confirm accurate compensation by position. Maintain a quality work environment that encourages the retention and development of talented associates
Train, schedule and supervise full-time and part-time associates. This includes prioritizing and delegating daily work assignments, giving timely feedback to all associates in these areas regarding performance and conduct
Encourages the growth and personal development of direct reports through effective training, prioritization, mentoring, communication, delegation, and personal example in order to promote talent within the organization
Write performance appraisals for the individual development of associates. Be prepared to provide input to Store Manager for recommending or setting increase amounts associated with the merit Performance Appraisal
Manages associate relations concerns and delivers corrective action steps as necessary. Handles associate grievances or complaints and necessary discipline or performance improvement with the available support of the Store Manager and Human Resources
Participates in developmental programs designed to increase the managerial knowledge base of themselves, their Department Leaders and their Specialists
Oversee the computer-based time clock system for payroll purposes
Monitors, records and controls store expenses using company provided tools while operating within earned percent sales goals
Follows company procedures to optimize productivity and achieve established payroll objectives. Monitors schedule compliance for legal and regulatory standards for items such as ACA and minor work rules
Maintains store compliance with all company policies and procedures, and all applicable federal, state, and local statutes and regulations
Provides safety and security in the work environment. Committed to communicating and upholding the incident handling procedures for associate and guest incidents. Ensures that the store and its furniture, fixtures, and equipment are clean, properly maintained, and pose no safety hazards and contacts the appropriate people/company when repairs are necessary
Performs other related duties and special projects as may be assigned from time to time by upper management
Must be at work on a regular and predictable basis or as scheduled. All Management staff and Leaders are required to close a minimum of one evening shift per week. They are also required to work one shift per weekend OR both days every other weekend (this is determined by the Store Manager)
Open Availability -- When business needs dictate it, Management and Leads must be flexible in terms of working hours and/or work schedule in order to manage the organization’s workflow (this includes nights and weekends)
Openness to Relocation – Committed to relocation for possible rotational assignments and willing to relocate for future career opportunities, inclusive of lateral moves and promotional opportunities (must sign a relocation commitment form)

243

Associate Store Manager Resume Examples & Samples

Promotes the Gordmans guest experience making sure that every guest receives prompt and friendly service through personal example and by providing direction as needed to associates to ensure they are friendly and responsive to guest needs. Ensures that all Associates understand expectations of our guest standards and the Guest Loyalty programs and initiatives
Assists the Store Management in achieving or exceeding planned sales by effectively maintaining merchandise standards, exceeding in providing guest service, and the monitoring of performance goals and available reports
Supervise associates while leading and developing personnel. Prioritizes and delegates work assignments and provides feedback on the completion of daily tasks
Communicates, mentors, provides effective training, and sets personal example in order to promote talent within the organization
Conducts observations and audits, and reviews productivity of the store associate team
Monitor, record and assists in controlling store expenses and payroll to maximize profitability while operating within earned percent to sales goals
Maintains confidentiality of store financial, sales and company information at all times
Responsible for ensuring the timely movement of merchandise from the stockroom to the sales floor by utilizing rolling racks. Prepare merchandise by unboxing, sorting, ticketing and folding or hanging merchandise as required
Maintains a quality work environment that encourages the retention of associates
Ensure that the assigned departments and their furniture, fixtures, and equipment are clean, properly maintained, and pose no safety hazards and assists in contacting the appropriate people/company when repairs are necessary
Follow company policies and procedures and maintain a safe work environment
Detect common signs of ticket switching, mis-mated merchandise, shoplifting, theft and other security risks involving guests and associates. Promptly communicate potential problems to loss control
Assists Store Manager in assigning departments for the annual inventory
May assist in stocking merchandise within assigned departments and the stockroom
Completes all yearly developmental training requirements for Associate Store Managers

244

Adidas Store Manager Windsor Resume Examples & Samples

Adhere to any and all visual merchandising guidelines
Excellent command of the English language
College/University or 2 or more years of Retail management experience, preferably in the Sporting Apparel & Footwear industry; or equivalent combination of education and experience

245

Store Manager AAA Resume Examples & Samples

2 years minimum experience as a Store Manager
3 to 5 years’ experience as acting member of management, preferably in a retail environment
Fashion experience, preferred

246

Control Store Manager Resume Examples & Samples

Controlling store expenses with in budgeted amount
Reviewing and taking action on internal reports, i.e. voucher distribution, operation statements, transfers, etc
Supporting overall credit policies
Achieving sales plan
Supervising and training store personnel as required
Maintaining neat and orderly store, keeping interior and exterior both functional and attractive
Ensuring all stores are meeting sales and operations goals
Controlling expenses and payroll budgets
Scheduling store staffing
Maintaining regular audits
Managing TSF's, overrides and loss prevention
Mentoring new employees
And handling personnel issues

247

PPG Paint Store Manager Resume Examples & Samples

Focus on customer service by ensuring that high service standards are maintained and customer issues are quickly and efficiently resolved
Achieve and maintain a high level of associate engagement through effective leadership
Ensure that the appearance of the store's exterior and interior, including merchandizing displays, are maintained to required standards
Develop relationships within corporate departments for continuous process and inventory improvement
Three to five years of successful retail sales experience - management experience preferred
Must enjoy being physically challenged to lift 40-60 pounds routinely and up to 80 pounds infrequently
Color matching techniques will be learned and enhanced as you will strive to meet customer demands

248

PPG Paints Store Manager Resume Examples & Samples

Most of our store hours do not include evenings or Sundays
You will interact with other team members in a fast-paced store to insure that all goals are met and will be expected to understand and build solid relationships with all customers. Ideal candidates will enjoy being physically challenged by mixing and lifting heavy paint gallons. Color matching techniques will be learned and enhanced as you will strive to meet customer demands
Recruit, support, train, direct, motivate, discipline and manage store staff
Execute sales initiatives and implement sales plans designed to grow volume and market share by fully understanding the customers' needs

249

Converse Store Manager Corbeil Essonnes Resume Examples & Samples

Natural strong leader and team player with strong influencing & coaching skills
Strong selling techniques and experience delivering high-level customer service through storytelling
Fluent written and spoken English is a must

250

Converse Store Manager Barcelona Resume Examples & Samples

Fluent written and spoken English
Knowledge of retail math and KPI’s
Understanding of P&L management

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