Technical Systems Analyst Resume Samples

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L Bechtelar

Lance

Bechtelar

8346 Vincenza Creek

Houston

+1 (555) 380 7695

8346 Vincenza Creek

Houston

Phone

p +1 (555) 380 7695

Experience Experience

Phoenix, AZ

Technical Systems Analyst

Phoenix, AZ

Douglas-Quitzon

Phoenix, AZ

Technical Systems Analyst

Work with other development streams to provide guidance on data governance solutions
Provide timely status updates to development manager
Assists in development projects through operational activities including System Integration testing, Code Promotions and some development activities
Performance tuning to improve performance of single function
Participate in quarterly reviews and performance management with Manager / Team Lead
Create, update and publish application metrics working with the Application Ownership teams as well as Development teams by analyzing data
Works closely with business clients to understand priorities and impact, and provides timely and accurate reports to management and end-users

Philadelphia, PA

Intermediate Technical Systems Analyst Rewards & Loyalty

Philadelphia, PA

Runolfsson-Considine

Philadelphia, PA

Intermediate Technical Systems Analyst Rewards & Loyalty

Native Mobile application development – iOS, Android, cross platform (Cordova, PhoneGap)
Teamwork & Cooperation (3)
Strategic Influencing (2)
Breakthrough Thinking (1)
Data Modeling and Architecture
Java, Javascript, HTML, CSS
Dealing with Ambiguity (2)

present

Philadelphia, PA

Technical Systems Analyst Lead

Philadelphia, PA

Mraz, Brakus and Lang

present

Philadelphia, PA

Technical Systems Analyst Lead

present

Performs performance tuning to improve performance over multiple functions
Flexible in working under changing and different work settings
Mentor junior team members with the assistance of PM/Delivery Manager
Develops proposals for senior management
Develops master distribution lists, implementation and contingency plans ensuring verification is performed
Conduct module level work effort estimates & task lists using the established estimation tool. Reviewed with the Delivery Mgrs prior to sending to PM
Maintain high team morale by being a positive influence and provide encouragement

Education Education

Bachelor’s Degree in Computer Science

Illinois State University

Bachelor’s Degree in Computer Science

Skills Skills

Strong knowledge of the features and capability of various source management tools (SVN, MKS etc)
Strong knowledge of the features and capability of various project build tools (Hudson / Jenkins, Team City, CruiseControl, etc)
Strong knowledge of the features and capability of various project build scripting languages (Ant, Maven, etc)
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations
Ability to multi-task, be flexible, and move from one priority to another while maintaining a high level of accuracy and strict attention to detail
Excellent problem solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions
Demonstrate strong problem solving skills and attention to details
Ability to thrive in a fast-paced, detail oriented environment
Strong interpersonal sills with ability to work well on cross-functional teams and foster team commitment to tasks
Strong analytical, problem-solving skills with ability to express complex technical concepts in simple business terms

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15 Technical Systems Analyst resume templates

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Technical Systems Analyst Messaging Resume Examples & Samples

Customize, evaluate and test vendor software
Develop test plans and use cases
Provide 3rd level support for all Messaging infrastructure at RBC including Exchange, Outlook, Cisco Ironport, Lyris ListManager (24/7 pager support rotation)
Develop operational and support procedures
Package server and client code where required
Interface with service partners including DSS, ESD, End User Engineering, 2nd Level support and software updates and enhancements
Ability to operate all components within the Windows server infrastructure and desktop environment
In-depth knowledge of Windows server (2003/2008R2) and desktop (XP/Win7) technologies
In-depth knowledge of Exchange 2010, Outlook 2003/2010, Cisco Ironport and Lyris ListManager
Good knowledge of desktop operating systems
Good understanding of major programming languages (C#, VB, PowerShell and simple scripts)
Good knowledge of Blackberry and ActiveSync infrastructure
Good knowledge of wireless networks
Ability to take personal initiatives (i.e., coming up with new ideas and approaches)
Ability to develop and maintain project plans
Execution Excellence: Delivers Personal and Team Performance

Technical Systems Analyst Resume Examples & Samples

Technical Undergraduate Degree or equivalent experience
Must have in depth knowledge of J2EE and .Net based technologies
Must have in depth knowledge of web based technologies
Experience configuring or installing IIS, Apache, Websphere, or other web server technology
In depth knowledge of computing technologies, distributed and mainframe
Experience with other programming languages an asset
In depth knowledge of SQL, XML, and messaging
Working knowledge of Aternity end user monitoring
Working knowledge of networking technologies
Experience using/configuring Compuware dynaTrace would be an asset

Technical Systems Analyst Resume Examples & Samples

Prioritize regularly in order to effectively and efficiently respond to business needs
Contribute to reporting obligations including trending, capacity, usage, and performance reporting
Participate and/or coordinate Disaster Recovery exercises, and ensure lessons learned are incorporated into plans for real events
Collaborate with application owners or development teams to ensure compliance of supported servers
Resolve concerns or conflicts, or escalate to manager as appropriate
Must have Microsoft Exchange 2003 / 2007 / 2010
Must have Blackberry Enterprise Server 4.x / 5.x / 10.x
Microsoft Outlook 2003 / 2007 / 2010
Symantec Enterprise Vault v9 / v10
Windows PowerShell
Operating System Platforms – Windows Server 2003 / Server 2008 / Windows XP / Windows 7
Networking standards
Cisco Unity Server
Must have or further develop the ability to effectively communicate with all levels of the organization – technical or business

Technical Systems Analyst Resume Examples & Samples

5 years core Java/.NET server-side application development experience
5 years detailed experience in multi-threaded high-performance environments
3 years detailed knowledge of database design
2 years detailed understanding of messaging (JMS, Tibco, MQ)
Understanding of financial products and market risk
Experience working with caching technology
Ability to deliver high-quality applications in short (3 month) delivery cycles
Experience with data aggregation & business intelligence preferred
Highly organized, meticulous and motivated; a self-starter
Design component architecture
Create implementation plan from design documents
Implement key elements in the application using Java or C#
Ensure development standards are followed
Define interfaces to external systems
Ensure unit-test coverage is complete
Provide timely status updates to development manager
Escalate issues that affect architecture and implementation

Technical Systems Analyst Resume Examples & Samples

Different programming languages (.NET, ASP.NET, C#.NET, MS SQL, Oracle, HTML)
Multiple platforms - Internet/Intranet, Client/Server, Batch Processing and ability to select appropriate one to meet business needs
Middleware technologies (ex. MQSeries/Websphere, MS MQ, XML, .NET)

Technical Systems Analyst Resume Examples & Samples

Minimum 5 years of professional experience in supporting web base applications on various platforms
Minimum 3 years of experience in WebSphere, Apache and MQ
Experience in basic infrastructure design and implementations (Load balance, F5, Firewalls,…)
Minimum 2 years of experience in RDBMS and writing SQL’s queries
Minimum 3 years of experience in Unix and shell scripting
Minimum 5 years of experience in Windows servers 2003 & 2008 including IIS
Working knowledge of Java EE Technology: Core Java platform, Java Web Services

Technical Systems Analyst Resume Examples & Samples

Investigates, resolves, and reports on medium- to highly-complex technical issues requiring business application understanding
Works closely with business clients to understand priorities and impact, and provides timely and accurate reports to management and end-users on status of critical systems processes and reports
Proactively identifies and acts on emerging issues and works with Development teams to resolve them in the short and long term. Many of these issues require rapid response and the ability to synthesize multiple technical factors quickly in order to arrive at a workaround or solution within hours
Is able to learn about multiple applications and technologies and how they interact in order to provide cross-function support. An understanding of how legacy and emerging technologies integrate is required
Makes recommendations on process improvements and enhances system and support documentation for lower levels of support (Level 1 and Level 2)
Participates in infrastructure maintenance (e.g. scheduling, coordinating and performing some system maintenance)
Promotes the relationship of trust and partnership with business clients and other RBC IT teams
Perform some of the above responsibilities after hours and on weekends on a rotational on-call basis
Relational databases: an intermediate knowledge of relational database concepts and how to interact with databases using SQL is required. However, this is not a DBA position and we do not have a privileged level of access to our database systems
Emerging technologies: experience with Apache Hadoop and/or HP Vertica, or a keen interest in learning about these products would be a definite asset, as our team supports applications that will be moving to a platform based on these technologies
Operating systems: experience with multiple operating systems and the integration of processing across different platforms will make you more effective in this role. Intermediate UNIX experience is essential. However, this is not a system administrator position and we do not have a privileged level of access to our systems
Data transformation: a lot of the applications we support depend on getting files of varying formats loaded into relational databases for further processing. An understanding of how these ETL tools work will be of significant benefit in this position. An understanding of or interest in working with MapReduce would also be of benefit
Shell scripting: the ability to read, understand, modify, and write non-trivial UNIX shell scripts is required
Job scheduling software: an advanced knowledge of how to create and modify job schedules using job scheduling software is essential, as all of the applications we support are run using advanced job scheduling software
Incident management: all of the work we do is tracked using ticketing systems associated with incidents or service requests that affect our business customers. Longer-term issues are tracked using problem management processes. Being familiar with the workflows of these processes will make you a better candidate for this position
Professional experience with applications having multiple functions
Excellent communication skills (both written and verbal). Much of our work is collaborative and requires detailed interaction in multiple forms with other team members
Ability to prioritize multiple streams of work in multiple contexts within a fast-paced work environment
Analytical thinking – able to solve problems in complex environments
Able to interact effectively with sophisticated business clients
Professional experience in a risk management environment an asset
Ideal candidate would possess some business knowledge in Capital Markets arena, specifically Middle Office, Market, Trading Credit, and Liquidity Risk Management. In this position, it is often essential to be able to express technical issues in business terms, and vice-versa

Technical Systems Analyst Resume Examples & Samples

7 years of experience with distributed systems development including large volume databases, reporting systems, web applications, web services, messaging systems and ETL processes
Expertise in development using Java, C#, T-SQL
Experience implementing web application and web services
Expertise in database design and tuning
Expertise with SQL Server 2008/2012 and related technologies: SSIS, SSRS
Strong computer science fundamentals
Experience with scheduling tools such as Tidal, Autosys is an asset
Ability to implement software engineering best practices for version control, release management, continuous integration, work estimation and planning
Experience developing, maintaining, and deploying enterprise scale applications
Strong understanding of distributed authentication technologies (E.g. LDAP, Active Directory) and role based authorization models
Knowledge of Capital Markets products and data
Knowledge of Capital Markets trade surveillance requirements is an asset
Knowledge of the financial industry

Technical Systems Analyst Resume Examples & Samples

Identifies, tracks, investigates and resolves incidents and problems
Manages and prioritizes support issues and production problems to efficiently respond to business and operational needs
Performs system monitoring, trouble-shooting and status reporting
Works closely with business clients to understand priorities and impact, and provides timely and accurate reports to management and end-users
Performs coding and system testing for enhancements and defects
Provides support and assistance to development teams for application development including testing, walkthroughs, code promotion and problem resolution to assist with the overall success of the application
Documents and assists project team in ensuring change requests and problem tickets noted in production are followed and addressed in a timely manner
Provide 24/7 on-call support
Minimum of three years experience in mainframe application development and/or support
Working knowledge in COBOL, C, JCL, IMS, DB2/SQL, Focus, Endevor, File-Aid, Xpeditor, ISPF and other mainframe tools/utilities
Experience in Problem and Change Management methodologies
Operation System/Platform - Z/OS and Windows Server (2008 or 2012)

Technical Systems Analyst Resume Examples & Samples

Respond to service requests from business partners
Assist in maintaining and updating team website
Work with production support team to troubleshoot active production issues
Document environments and processes
Develop and improve web forms used by the team
Create and utilize automated scripts to execute tedious tasks
Assist in keeping inventory database up to date
Extract metrics and generate reports using Excel, PowerPoint, etc
Knowledge in programming with (X)HTML, CSS, VB, Scripts
Knowledge of handling and supporting of databases
Ability to support various Windows Server and Client platforms
Knowledge of Incident Management processes
Web based applications and technology
Microsoft suite of products

Technical Systems Analyst Resume Examples & Samples

Operational Execution: Lift the hood and discover the nuts and bolts of how the bank operates while improving your eye for operational and process efficiency with teams managing essential client experience such as. Typical roles would include Operations Analyst, Business Process Analyst, Junior Process Analyst
Technical: Looking for students interested in applying their technical skills in the world of IT infrastructure. Typical roles would include: Technical Systems Analyst, Business Systems Analyst, Quality Assurance Analyst
Specialized: Try out a unique opportunity in a specialized field. Area’s you could work in are: Business Continuity Management or Interbank Operations. Typical roles would include: Business Systems Analyst, Junior BCM (Business Continuity Management) Analyst

Technical Systems Analyst Resume Examples & Samples

Provides consulting services on new initiatives (small to large of varying complexity)
Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence and report to PM and Delivery Mgr. Continue communication until issue resolved via status updates. Urgent/high priority items require frequent regular updates on status and action plans
Communication/Status updates to Team Leads
Pay high attention to detail in all work
Present technical topics at regular TSA meetings. Specifically, describe the new project, challenges on the project, and approaches taken to implement the solution
Conduct system wide requirements analysis
Will work under the guidance of the PM/Arch/Delivery Mgr
Responsible for coding in the Mobile dev technology
Ensure design reuses available internal and external assets. That is, design for reuse
Develop High Level & Detailed Design and have them vetted with Mobile Arch/Specialists, tracking and resolving technical issues
Conduct module level work effort estimates & task lists using the established estimation tool. Reviewed with the Delivery Mgrs prior to sending to PM
Raise conflicts/issues and escalates as appropriate. Contributes to successful project completion by identifying risks and developing/recommending mitigation strategies
Organizes and participates in walkthrough reviews of all technical specifications, code and unit test plans
Use best practices and coding standards and ensure these are being used by the team via code reviews, meetings & discussions
Conduct code reviews based on established timeline. Conduct reviews following the established Code Review Process. Produce a Scorecard Rating (Green, Yellow or Red) based on established thresholds as defined in code coverage plan. Provide feedback and action to take. Communicate findings
Ensure all project artifacts are stored in SharePoint and are complete and up to date. (Estimates, SCD, design docs, Code Review Finding/Scorecard)
Participate in Project Closure and Handover to Maint (SCD doc etc) Facilitate the transition of projects to maintenance
Provide triage analysis on defects during testing phases
Provide On-site implementation support
Eclipse or RAD
IBM Worklight would be an asset
Integrated development environment for BB, iOS, Andrioid
Linux server components
Any mobile development including use of HTML5 and CSS
Solid grasp of J2EE/Java programming language
Understanding of IBM Websphere, Portal and C are nice to have

Technical Systems Analyst Lead Resume Examples & Samples

Own one or more modules of the project under development
Mentor junior team members with the assistance of PM/Delivery Manager
Communication/Status updates via Onshore Liason for Offshore Builds if applicable
Understand the entire solution end to end (not just the OLB or Mobile portion)
Thoroughly understand the Requirements and the Design (End to End)
Participate in the creation of, and review of, a project Roles and Responsibilities matrix (ie work with Delivery Manager to identify what resources are needed on the project and what they will be doing with emphasis to strengths and best fit)
Together with Project Manager and Delivery Manager, determines best mix of development, interfacing with Applications, offshore partners and third party vendor solutions to meet business requirements and project objectives
Responsible for entire eSignatures, Online or Mobile development effort regardless of technology (Mobile, EBG or WAS/Portalie all info funnels through you and you are the contact person for the project to the PM & delivery Mgr)
Develop High Level & Detailed Design and have them vetted with Arch/Specialists, tracking and resolving technical issues
Identify alternative delivery opportunities with our vendor partners
Prepares high level and detailed technical specifications in accordance with security and architecture documentation objectives
Conduct thorough unit testing using automated unit testing framework
Assist PM in project coordination (task lists and dependencies)
Participate in Project Closure and Handover to Maint (ASRA doc etc) Facilitate the transition of projects to maintenance
Solid experience with developing J2EE Deliverys
Middleware technologies (ex. MQSeries/Websphere, WXF, XML, .NET)

Technical Systems Analyst Resume Examples & Samples

Currently enrolled a co-operative education program in the field of Computer Science or related field
Previous IT Systems experience preferred but not required
Exposure to Mainframe environment would be an asset
Familiar with Java Scripts, .Net, or Java
Windows 2008/2012 server experience
Insurance business exposure will be an asset
IT Standards and Development Methodologies
Programming experience with any of the following (.Net, Java and J-Script) an asset
Familiar with SQL coding (MS Sequel Server)

Technical Systems Analyst Resume Examples & Samples

Legacy Web Access Gateway, securing the browser and mobile access of RBC clients
Provide development, production support, maintenance and technical consulting for IBM WebSphere Message Broker software components & infrastructure (primary)
Assist in defining application design, development and deployment guidelines & best practices for Web Services infrastructure
Proficient C/C /.NET/Java programmer
Proficient XML (XML, XSLT, XPath,
Experienced in Web Services technologies and WS-* stack (WS-Security, WS-Trust, , WS-SecureConversation,,SAML)
Experienced in Internet and Web Technologies)
Good administrative understanding of UNIX and Windows NT
Exposure to information and systems Security technologies
University or College degree in Computer Science, Mathematics or related area preferred

Technical Systems Analyst Resume Examples & Samples

Proven experience within the finance industry
Professional with experience on multiple applications with single functions
Different programming languages (e.g. HTML, VB, Visual C#, VB.Net, Scripting,)
Windows Server support – Microsoft server 2003\2008, SQL Server
Desktop support – XP, Windows 7
Microsoft TSQL, SSIS working knowledge

Technical Systems Analyst Resume Examples & Samples

5+ years of IT experience in an application development environment
Financial Services industry experience strongly preferred
Mainframe experience preferred
Middleware technologies (e.g. MQSeries/Websphere, WXF, XML, .NET)
Different programming languages (e.g. C, Visual C++)
Multiple platforms e.g. MVS, Client/Server
IT Standards, Methodologies, risk assessment and audit requirements
Based on market capitalization, RBC is the 12th largest bank in the world and the sixth largest in North America. (Bloomberg as of August 2014)

Deployment Technical Systems Analyst Resume Examples & Samples

Different scripting languages (Oracle)
Support of Windows and Linux servers
Previous experience with RAF for automation an asset

Technical Systems Analyst Resume Examples & Samples

1) Strong Java (core, J2EE, Web Sphere)
2) Strong database experience (SQL, stored procedure, SQL tuning …)
3) Solid messaging experience (MQ, JMS, Web Service …)
4) Solid Web technologies experience (HTML, JavaScript libs …)
5) Experience in financial industry advantage
6) Knowledge of C++ would be an asset
Financial / Securities Industry knowledge
Murex / Derivative experience an asset
Unix, AIX, Oracle 11g
RAD (Rational Application Developer) 8.x for websphere
WebSphere Application Server 8.0
Core J2EE/Java technologies including JSP, Servlet, JNDI, JAAS, JavaMail, J2C etc
Role based security implementation on web tier
Struts 2 framework and Tiles 2 framework experience
JMS/MQ for java messaging
Spring framework IoC (Inversion of Control) and iBatis integration experiences
IBatis/myBatis framework for data persistence and O-R mapping
Dojo/Jquery/EXTJs javascript library
Web Service and SOA experience

Technical Systems Analyst Resume Examples & Samples

Different programming languages (e.g. HTML5, CSS, mobile SDKs, Mobiex, Mobiliser, Java, JEE, JSP, IBM Portal, C#, C++, C, HTML/Javascript, VB.Net, Cobol, JCL)
Multiple platforms e.g. Mainframe, Internet, Client/Server, Cloud and ability to select appropriate one to meet business needs
Multiple Operating Systems e.g. Windows 2008 R2, AIX, Linux, Unix

Technical Systems Analyst Resume Examples & Samples

SAP HR Experience 2 to 3 years experience with Business Warehouse 3.x, 7.x (preferably Certified)
SAP HR and SAP Netweaver Knowledge including familiarity with ABAP Coding
Additional Technical/Functional knowledge of the following: .Net
Oracle 11G
Linux RHEL
ZOS
Production Support experience, 3 to 5 years
IT Standards, Methodologies, CMM & Audit Requirements
Mainframe knowledge would be good to have, but not mandatory

Level Technical Systems Analyst Resume Examples & Samples

Highly self-motivated. Able to operate without supervision
Solid sense of where/when/how to delegate appropriate tasks
Work under extreme pressure in an area where priorities change frequently
Solid understanding of RBC -IT and business unit organization structures
Understanding of Process Management, Change Management, ITIL
Above average written /verbal communications skills
Above average organization and planning skills

Technical Systems Analyst Resume Examples & Samples

Behavioural Competencies
Achievement Motivation
Able to work on multiple tasks and prioritize
Information Seeking
Teamwork & Cooperation
Organizational skill
Currently enrolled in the field of Computer Science or equivalent
Familiar with SDLC, .Net, C#, SQL queries
Programming experience with the following (.Net, C# )
Familiar with SQL coding (MS SQL Server) an asset

Technical Systems Analyst Resume Examples & Samples

Shell scripting: the ability to read, understand, modify, and write non-trivial UNIX shell scripts will be beneficial
Excellent communication skills (both written and verbal). Much of our work is collaborative and requires detailed interaction in multiple forms with Business customers and team members
Able to interact effectively with sophisticated Business customers
Ideal candidate would possess some knowledge of the Capital Markets business, specifically Middle Office Market Risk Management. In this position, it is often essential to be able to express technical issues in business terms, and vice-versa

Technical Systems Analyst Resume Examples & Samples

Expert level knowledge of Windows operating systems (Windows Server 2008/2012 and Windows 7)
Experience with Windows operating systems deployment processes
Expert level knowledge of Microsoft Web Server (IIS 7.5, 8)
Expert in Structured Query Language (SQL Server, Oracle) and database server maintenance
Intermediate level knowledge of Secure Socket Layer (SSL) Certificates
Programming and scripting proficiency using VBScript, PowerShell, Visual Basic, WMI, Batch, and XML an asset
Technical proficiency with Microsoft Networking environment (TCP/IP, AD, WINS, DNS, DHCP)
Experience with server and workstations virtualization processes and principles (VMWare, Hyper-V)
Experience in process automation
Information systems experience with focus on Windows infrastructure

Technical Systems Analyst Resume Examples & Samples

This is an Application & System support focused role not a development/helpdesk role **
Ensures that the main portal applications is available and operational through monitoring, trouble-shooting and status reporting of scheduled jobs
Performs production and non-production systems support
Coordinates implementation planning and execution
Provides on-call support of applications
Prepares distribution lists and OM documentation
Different testing tools (E.g. Mercury, Visual Studio)
Proficient Facilitation Skills
Business line(s)’ business applications/ processes. Performance Measurements, VAR, Securities Lending, experience and knowledge in the Financial Industry
Different programming languages Required knowledge on SQL Server 2000/2005, Transact-SQL, .Net Visual Studio, IIS 6.0, ASP.NET, VB.Net, DLL (Windows dynamic link library) Database Knowledge (SQL 2005)
Multiple platforms e.g. MVS, Internet, Client/Server, Host Systems, Unix
Middleware technologies (ex. MQSeries Message Broker, Web sphere, WXF, XML, .NET)

Technical Systems Analyst Resume Examples & Samples

Participate in the management of various SaaS and hosted applications, including diagnosing, troubleshooting, and initiating corrective actions; develop solutions to system technical issues and systems process issues
Understand and adhere to defined Visa SDLC processes, including policy compliance, documentation, solution design, configuration management, testing and approvals
Responsible for quality of technical deliverables; collaborate with Global Quality Assurance to define QA test scope and approach
Bachelor’s Degree in Computer Science or related technical discipline
Requires a minimum of 2+ years progressively responsible experience in application administration, development and support
Requires a minimum of 1+ years progressively responsible experience with SaaS and externally hosted HR solution management
Experience with Workday is preferred but not required
Experience working in a multinational environment very strongly preferred
Proven experience in eliciting and elaborating business requirements, drafting system design specifications, and developing technical solutions
Excellent problem identification, analysis and solving skills
Demonstrated ability to absorb, analyze, and understand new information, technologies and practices quickly
Sound knowledge of MS Visio; proficient with MS Excel and PowerPoint
Exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users

New Grad-technical Systems Analyst Resume Examples & Samples

Collaborate with business and IT stakeholders in problem definition, business case development, solution selection, requirement elaboration, design, development, testing and deployment
Responsible for the development of enhancements, integrations, transport protocols, batch scripts, and modifications; includes unit and integration testing plans and testing scripts
Collaborate with technical and security architects to evaluate risk and recommend remediation; coordinate penetration testing activities using internal and external service providers

Technical Systems Analyst Resume Examples & Samples

Ensures proper operation of RBCCM IT Finance systems and applications leading to timely delivery of reports for our business partners
Performs production and non-production systems support for regular scheduled and one-off
Escalates application support issues requiring managers attention in a timely manner
Proactively acts on issues and works with the development team on resolving them in the short and long term
Works closely with business partners to understand priorities and impact, and provides timely and accurate reports to management and end-users on status of critical systems processes and reports
Prioritizes constantly in order to properly and efficiently respond to business needs
Follows accepted IT practices of RBC Capital Markets in the full SDLC and actively participates in creating new ones
Assists users with various technical requests as assigned by management
Performs Code Promotion / deployment
Makes recommendations on process improvements and implements on advice from management
Promotes the relationship of trust and partnership with business clients and other RBCCM IT teams
Given the Global nature our environment the incumbent may be required with reasonable notice to work alternate shifts for a specified duration or planned overtime as required by your manager
Programming languages (emphasis on .NET, SQL, Python, VB and , JAVA programming technologies)
Application Servers – (e.g. Windows, ASP.NET, IIS)
Multiple platforms (emphasis on Windows)
Relational databases (esp. Sybase, and MSSQL Server) ..ability to write medium complexity queries
Scheduling Software (Tidal)
Incident Management software (e.g. Peregrine/JIRA)
Self-motivated, able to work independently
Focused on delivering results
Able to manage multiple priorities
Professional experience in a finance/accounting environment an asset
Proven competence in delivering and supporting large and highly complex projects
Proven experience with .NET and Databases
Ideal candidate would possess business knowledge in Capital Markets arena and finance/accounting experience
BA/BSc

Technical Systems Analyst Resume Examples & Samples

Professional with experience on multi-platform, multi-functional applications
Different development tools (e.g. Mainframe Utilities such as FileAid, )
Different design techniques (e.g.Top-down, structured analysis, component-based design)
Strong working knowledge of Unit testing principles
Strong SQL skills (Teradata SQL is strongly preferable)
TSO/Mainframe knowledge
Different programming languages (Cobol, JCL, SAS)

Technical Systems Analyst Resume Examples & Samples

Different programming languages (e.g..NET, Cobol, JCL, Java, C, HTML, VB, Visual C++)
Working knowledge of HTML/DHTML, VBScript, JavaScript
Knowledge of CTI, Genesys Framework
Working knowledge of Contact Centre Infrastructure
Working knowledge of Automated Dialer and Telephony technology

Technical Systems Analyst Resume Examples & Samples

Run queries on Production Tables
PIV support
Build & Deployment script support
Ensure Mobile Banking applications remain in good standing for auditing purposes
Continuously improve business knowledge and technical skills in order to stay up to date with modern technologies and methodologies
Web Development Languages (ex. HTML5, CSS3, Jquery Mobile)
Source Code Management
Troubleshooting skills in Java and Unix
Stub Creation
Experience in Unix commands
Good understanding of network protocols, Internet, TCP/IP, Load Balancing, firewalls etc

Technical Systems Analyst Resume Examples & Samples

BS in Computer Science, College IT diploma or relevant IT experience
3+ years of experience as a technical support analyst, systems analyst or programmer analyst
Experience in Capital Markets, preferable in trade surveillance functions
2+ years of experience with SQL, Sybase, MS SQL and other databases
2+ years of experience with UNIX (Solaris, Linux) and MS Windows
1+ years of experience in shell scripting, Perl, Java, VB, .Net
Experience in working with large applications with multiple data sources and system interfaces
Strong Technical System Analysis fundamentals and documentation skills
Knowledge and experience with industry best practices such ITIL, ITSM, Change Management and ticketing systems (HP SM9, Jira)
Knowledge and experience with jobs schedulers (Tidal, Autosys, cron)

Technical Systems Analyst Resume Examples & Samples

Generate and send associated reports to States and Children’s Bureau users
Keep technical documentation up to date
Maintain system security by adding, deleting, and modifying user access
Participate in disaster recovery drills
Bachelor's degree and a minimum of ten years of experience working in an IT multi-platform environment using a variety of software tools, programming languages and databases
Familiarity with Titan FTP Server; ability to program in C; working knowledge of multiple programming languages (e.g., COBOL, Natural for ADABAS, SQL (T-SQL, ProSQL, packaged stored procedures), C++ and C#, Java)
Some familiarity with RPG, SAS, SPSS, FileMaker Pro, Oracle, DB2, ADABAS, and SQL Server
Some knowledge of additional utilities: TSO commands and IDCAMS utilities (mainframe), JCL, Cyberfusion, QWS3270 mainframe terminal emulation, Unix commands (server), Korn and Borne Shell scripts, C and Pro-C programs, vi editor (unix), MS Access on Windows for test file processing, Ipswitch WS_FTP for file transfers between unix and Windows, Putty to access unix environment, and TOAD for direct access to the AFCARS Oracle DB
Must be able to pass an extensive background check to obtain a Public Trust Clearance
Prior knowledge of automated child welfare information systems (like SACWIS) is highly desirable
Ability to work independently across multiple teams; take direction/guidance from several sources; ability to travel minimally for one week at a time four times a year plus two 2-day trips annually
Individual must work for two separate federal program specialists (one for each system) as well as interface with representatives at OIS, NIH, and ICF

Technical Systems Analyst Electronic Document & Printing Specialist Resume Examples & Samples

Development of Documaker code through Oracle Documaker Studio
Oracle Documaker
Javascript, C++,C#
Windows and Microsoft Office
SQL and SQL Studio
.NET and / or Java

Specialist, Technical Systems Analyst Thi Resume Examples & Samples

Acting as technical resource to development staff in all phases of the development and implementation process. May also assist with incident and problem resolution
Participate in systems design sessions with technology team and senior technical staff to assist in defining application functionality based on the analysis of the business requirements. Assess the impact to the Agency Distribution field force as part of that analysis
Responsible for creation of Functional Specification Document; Requirements Traceability Matrix, and Technical Specification in close collaboration with technology peers
Participates in discussions as part of the overall project team with ILI Demand Management to identify and specify complex business requirements and processes for diverse development platforms and computing environments (e.g., host based, distributed systems, client server), software, hardware, technologies and tools
Prepares supporting information to assist in analyzing problems in anticipation of reviewing with business partners
Work closely with development and QA partners ensuring they have a clear understanding of project requirements
Systems design and systems analysis skills with the ability to work independently, with occasional guidance in only the most complex situations
Excellent written and verbal communication skills with an ability to effectively communicate with all levels of the organization, including experience expressing business, technical, and information security details
The ability to multi-task, define, track / resolve issues and escalate issues appropriately
Strong organizational and problem solving techniques, with a strong attention to details
Ability to work across organizations to integrate requirements and deliver work as per a defined schedule
Proficient with SQL, including experience with SQL Server and DB2 RDMSs
Experience with Salesforce.com
Ability to quickly gain sufficient knowledge of an unfamiliar project, system, and technology
Business and technical background in Agency Distribution or equivalent in the Insurance & Financial Service industry a plus

Technical Systems Analyst Resume Examples & Samples

Degree in Computer Science or equivalent relevant qualifications
A minimum of 3 years financial industry relevant experience
A minimum of 5 years working experience in IT Disciplines
Knowledge of Lean Six Sigma methodology
Middleware technologies (ex. ISERIES, MQSeries/Websphere, WXF, XML, .NET)

Technical Systems Analyst Resume Examples & Samples

Co-ordinates & executes all activities using the Pre-Production Services (PPS) Annual Plan/Forecast related to the Asset Management Lifecycle/Refresh for all PPS owned Physical Assets residing in all PPS Managed Environments ensuring all activities are completed prior to their end of lease return dates so that no additional unplanned $$ are incurred with late returns to the vendors
Coordinate acquisition/procurement of all hardware for PPS and/or Clients (dedicated SH00 assets) outside of the Refresh Process. This role will purchase, from identifying requirements to fulfilment/delivery /implementation net new Desktops, Laptops, Servers, Chassis, WBT, Cisco Phones, Peripherals, Printers, etc
Assists with the ordering of tapes, toner, memory, etc through e-Store
Registers/Creates the Asset Records for all physical and virtual assets in Asset Management Inventory System (AMIS)
Updates the Data Source of records if the asset status or disposition has changed via internal PPS UT Change tickets
Reviews assets being retired. Ensures that status and disposition information is properly reflected in AMIS and affiliated Entrance and Exit Tickets and in other systems of record
Identifies any discrepancies in AMIS records and ensures the discrepancy is fully documented and reported
Undertakes actions to resolve the discrepancy
Responsible for the daily mgmt of Leased Server notifications and client correspondence
Produces and distributes required specialized reports by using the AMIS data base and providing output to clients and PPS internal teams
Assist in the Virtual Server & Desktop Asset Reclamation Project
Ensure/maintain the Pre-Production Services (PPS) Asset Inventory is accurate
Conducts the Cyclical and Annual Audit to validate via defined control points to check that the physical and virtual inventory matches the contents of AMIS for all PPS Managed Assets. This will ensure that the PPS Physical and Virtual Test Asset inventory is accurate for Billing Cost Transit #10417 along with all Client Owned assets. This will ensure an accurate inventory to operate with a 100% rate of accuracy for Billing Cost Transit #10417
Co-ordinate & execute all activities related to the Cyclical Asset Inventory & Telemanager audit and governance for PPS Staff & Contractor asset inventory is accurate for Billing Cost Transit #06364 and Assets Allocation/Ownership. This will ensure an accurate inventory to operate with a 100% rate of accuracy for Billing Cost Transit #06364
Works to discover how the discrepancy came to exist and reports on any unauthorized changes discovered
Assists in the creation and update of Asset Mgmt documentation for all related processes, templates, etc. are complete, accurate & updated as changes occur & posted on PPS Internal Share Pointe Site
Uncover savings through process improvement and support for strategic decision making
Participate in the implementation of standardization initiatives to ensure our lab environments are at industry standard
Assist in updating Assist in the gathering and reporting of metrics that can clearly project the trends for better
Develop a strong understanding of Pre-Production Services procedures and processes in order to identify opportunities for improvements
Ensure that a high quality of service is provided to internal and external clients
3 - Achievement Motivation
4 - Analytical Thinking
3 - Initiative
3 - Listening, Understanding & Responding
5 - Service Partner Orientation (Excellent Customer Service Focus)
5 - Teamwork & Co-operation
5 - Concern for Order & Quality
4 - Information seeking
4 - Sense of Urgency
3 - Technical Business Knowledge
4 – Adaptability
Client Focus, tactical agility, Priority setting, Business acumen, Change leadership, Aptitude for setting realistic expectations, Strong negotiation skills, Integrity and Trust
Excellent communication, time management and organizational skills
Ability to multi-task, be flexible, and move from one priority to another while maintaining a high level of accuracy and strict attention to detail
Proficient computer skills with Microsoft suite of tools
Experience with Adobe suite of tools
Experience with VMware VSphere Client & VCentre

Technical Systems Analyst Resume Examples & Samples

Maintain & build servers, desktops and other operating system dependent equipment
Provision day to day lab resources and services
Participate in the implementation of standardization initiatives to ensure consistency while identifying local requirements
Carry out process improvement/re-engineering of testing initiatives for PPS including administration, maintenance and management
Promote & enforce good testing practices
Responsible for tracking and communicating the status of the environment and any test related activities within the test environments
Monitor and complete assigned tickets and respond to client queries in a timely manner, based on published service level objectives
Ensure that supported test environments are well maintained and that all standards and procedures are adhered to (i.e. racking, cabling and power management) Raise any concerns to appropriate team lead
Review operating instructions and user needs to establish operating procedures for test preparation and schedules
Understand the clients’ requirements (project teams) and respond to change and/or service request in according to the service level agreement
Monitors testing facility for conformance with QA standards and procedures. Qualify and escalate as appropriate
Identify areas for the use of automated testing facilities
Ownership and timely maintenance of relevant documentation (e.g. internal processes, templates, etc.)
Manage personal skills development, career development and participate in cross-training initiatives
Participate in quarterly reviews and performance management with Manager / Team Lead
Possible shift-work may required
5 – Service Partner Orientation (Excellent Customer Service Focus)
4 – Teamwork & Co-operation
4 – Initiative
4 – Analytical Thinking
4 – Technical Business Knowledge
4 – Technical Process Knowledge
4 – Technical System Knowledge
4 – Sense of Urgency
3 – Listening, Understanding and Responding
3 – Achievement Motivation
3 – Information Seeking
Multiple platforms e.g. Internet, Client/Server, Unix, RDBMS and ability to select and recommend appropriate one to meet business needs
Networking technologies e.g. Cisco routing/switching equipment, IP addressing
Server technologies e.g. Virtual server, SQL, Unix
Good understanding of RBFG test environments and current interfacing platforms such as Tandem, Unix, distributed systems
Experience with additional operating system platforms, including IBM AIX, SUN Solaris, HP-UX, IBM Z/OS, HP-Nonstop and IBM I-Series

Rbc Capital Markets Technology Technical Systems Analyst Co Op Opportunities Resume Examples & Samples

Analysis of business requirements and translation to technical specifications
Available to work in the summer prior to entering their final year of university
Working towards a 4-year university degree in Computer Science, Engineering, Mathematics or a related degree
Experience developing applications within a UNIX/Linux or Windows based environment
In-depth programming knowledge of one of the following languages: Java, C#, C/C++
Academic excellence
Ability to manage multiple competing priorities

Technical Systems Analyst Resume Examples & Samples

Microsoft Internet Information Services (IIS) 7.6 and above
Microsoft SQL Server 2008/2012 including TSQL, SSIS and SSRS
Microsoft ASP.NET framework 4.0 and above , Microsoft Visual C# .NET, Microsoft Visual Basic .NET,
Experience in designing and maintaining ASP.NET ASMX, WCF, WFC
Microsoft Visual Studio 2008, 2012,
Web services: XML, SOAP, XSLT
Web skills including: HTML, CSS, JavaScript, jQuery, AJAX, JSON
MS Visual C++ would be an asset

Specialist, Technical Systems Analyst Resume Examples & Samples

Works with business unit management to identify and specify complex business requirements and processes for diverse development platforms
Researches and evaluates alternative solutions to technology challenges, including designing, developing and implementing the most cost effective solutions
Prepares systems analysis documentation/specifications
Facilitates or performs the testing of system modifications in collaboration with business and technology partners. Includes all types of testing (unit, regression, integration, etc)
Collaborates with programming team to develop and implement new or modified functionality
Provides ongoing production support for the system, including troubleshooting technology issues and monitoring batch processing cycles
Documents and reports issues to application vendor where applicable
Manage small to medium scale projects
3-5 years of experience in a business systems analysis and quality assurance testing role or having performed comparable functions in other roles in an investment or capital markets environment. Direct experience with interest rate, foreign exchange, credit, and/or equity derivatives is preferred
Bachelors degree required. Focus in finance, accounting, or information systems management preferred. MBA, CFA, or masters in finance, accounting, information systems management, or related business field a plus
Experience with Misys Summit or an equivalent derivatives and/or capital markets vendor application (Calypso, Murex, Sophis, etc) preferred
3-5 years of experience with eliciting and compiling business requirements, drafting functional specifications, and the development and execution of test plans. Practical experience working within a structured SDLC methodology (Waterfall, Agile, RAD, Lean, Scrum, etc) a plus
1-2 years experience with software testing. Experience with automated testing tools and techniques a plus
Experience with Collateral Management solutions, either standalone or modules integrated in other capital markets systems/solutions, a strong plus
Basic to intermediate skills in SQL. 1-2 years practical experience with Oracle a plus
Intermediate to advanced skills in Microsoft Excel including the use of VBA, Pivot Tables, and Data Connections
Ability to communicate effectively, both verbally and in writing, with different functional areas including trading, back office operations, development, accounting, financial reporting, and risk management across varying levels of management
Strong analytical and problem-solving skills. Attention to detail is essential
Strong time management and project management skills. Self-motivated and able to effectively manage and complete multiple concurrent initiatives with competing priorities
Strong general technical skills. Understanding of procedural programming (scripted and compiled) techniques, UNIX and Windows operating systems, and relational database concepts a plus

Technical Systems Analyst Resume Examples & Samples

Engage with Developers and Senior staff to determine product build and delivery requirements and needs
Develop, maintain, and improve the Build Automation processes and scripts necessary to produce a consistent, accurate, scalable and maintainable Product in a timely and repeatable fashion
Utilize bank-approved processes and technologies to support this Product Build Automation. Samples tools would include Ant, Maven, and Ivy
Enable Continuous Integration processes and tools (i.e. Hudson / Jenkins) to automate Product Build and Delivery
Coordinate with teams to ensure the timely delivery of product and sub-components to various environments in a timely, consistent and quality manner
Provide consulting services to Project Managers, Developers and QA with regards to what build options, capabilities and features are available
Provide support, education, and consulting services to other development teams within the Channels technology group in the use of the ROLB build automation methodology and tools
Keeps current with new products, tools and strategies
Embraces and creates opportunities for change and evolution for the ROLB build automation methodology and tools
Knowledge of current testing tools utilized in T&O
Participates in planning sessions, walkthroughs and reviews to acquire a complete understanding of projected change schedules and throughput
Incorporates considerations such as Audit traceability requirements and Defect Tracking in design of build and delivery processes
Create an integrated or (if necessary) separate Business Requirements Repository for ROLB
Intermediate understanding of Configuration & Release Management
Intermediate understanding/experience in Java based software development
Ability to tailor communication to the audience (developers, project and program management )
Organized; pays attention to detail, thorough, follows up
Ability to completely and clearly document
Strong knowledge of the features and capability of various source management tools (SVN, MKS etc)
Strong knowledge of the features and capability of various project build scripting languages (Ant, Maven, etc)
Strong knowledge of the features and capability of various project build tools (Hudson / Jenkins, Team City, CruiseControl, etc)
Creative with the ability to “think outside the box”
2 plus years experience in a similar role
5 plus years experience with the languages, tools and technologies employed by the ROLB development team

GTO IT Technical Systems Analyst Resume Examples & Samples

Facilitation Skills
Business line(s)’ business and technical disciplines
IT Standards, Methodologies, CMM & audit requirements

Intermediate Technical Systems Analyst Rewards & Loyalty Resume Examples & Samples

Professional with experience on applications with single functions
Different testing tools (e.g. NUnit, Mercury, DevPartner, FxCop) (D)
Different design techniques (e.g. OO. Top-down, structured analysis, component-based design) and tools (e.g. Visio, Freemind) (P)
Communication Skills (D)
Facilitation Skills (D)
Presentation Skills (D)
Risk Assessment & Quantification methodologies (D)
Conflicts and issues resolution and escalation (D)
Business line(s)’ business applications/ processes. (D)
Different programming languages (e.g. HTML5, CSS, mobile SDKs, Mobiex, Mobiliser, Java, JEE, JSP, IBM Portal, C#, C++, C, HTML/Javascript, VB.Net, Cobol, JCL) (P)
Multiple platforms e.g. Mainframe, Internet, Client/Server, Cloud and ability to select appropriate one to meet business needs (D)
IT Standards, Methodologies, CMM & audit requirements (P)
Configuration Management practices (D)
Middleware technologies: (ex. MQSeries, Websphere, HTTP, WXF, XML) (D)
Cloud Services and Integration
Web Services – SOAP, REST, JSON
Java, Javascript, HTML, CSS
Responsive and Adaptive web design
Native Mobile application development – iOS, Android, cross platform (Cordova, PhoneGap)
Security e.g. OAuth Standards
Data Modeling and Architecture
Agile development experience
Analysis skills
Process design
UX design
API management tools, experience with IBM’s Bluemix Garage is an asset

GTO IT Technical Systems Analyst Resume Examples & Samples

Developing Others (4)
Different programming languages (e.g. XML, JCL, HTML)
Multiple platforms e.g. MVS/Host Z/OS, Internet, Client/Server and ability to select appropriate one to meet business needs
Knowledge of MVS/TSO is an asset

Technical Systems Analyst Resume Examples & Samples

Undergraduate Degree, Post-Secondary Diploma or equivalent experience in a technical role
ITIL Process Knowledge
Knowledge of domains and domain registration standards
Good understanding of web technologies
Good understanding of Windows client/server platforms
Previous experience in a Domain/IP infrastructure and server operating systems
60% Day to Day Support, Incident and Problem Management
20% Technical planning, evaluation, research, and analysis
20% PIV testing and communication

GTO IT Technical Systems Analyst PL Resume Examples & Samples

Experience in security technologies
Strong understanding of networking fundamentals
Strong understanding of security exposures and mitigating designs

Technical Systems Analyst Resume Examples & Samples

5+ years of IT experience working with small to large development and/or maintenance projects
Demonstrated hands-on experience as a mainframe developer using COBOL as well as experience conducting code reviews of other development professionals
Different programming languages (e.g. COBOL, JCL, Java, C, HTML, VB, Visual C++)

Technical Systems Analyst Resume Examples & Samples

Manage user administration and access revalidation for Visa's globally situated bank portals, including developing processes and procedures, request ticket form creation, and queue management
Responsible for document management of SOX and internal control related processes and procedures for Treasury applications
Partner with end user technology on initiatives affecting Treasury application access such as browser changes, Java upgrades, and vulnerability remediation
Understand and ensure adherence to customer service level agreements for Treasury systems Understand and adhere to defined Visa SDLC processes, including policy compliance, documentation, solution design, configuration management, testing and approvals
Participate in end user support of various SaaS and hosted Treasury applications, including diagnosing, troubleshooting, and initiating corrective actions
Participate in technology project delivery activities such as business requirement documentation, test case preparation, unit test execution, support process documentation
Bachelor's Degree in Computer Science or related discipline
Minimum of 3+ years progressively responsible experience in application administration or support
Experience with Treasury applications is preferred but not required
Experience working in a multinational environment strongly preferred
Proven experience in eliciting and elaborating business requirements and procedural documentation
Strong follow-through, ability to drive to closure and resolution of system issues
Proficient with MS Excel, PowerPoint, and Word

Technical Systems Analyst Resume Examples & Samples

Testing Approaches and Methodologies
IBM IIS DataStage
Multiple platforms e.g. MVS/TSO, Cobol, Client/Server, C++, Hadoop
Teradata Utilities (MLoad, Fast-Load, Fast Export, BTEQ, etc)
Endevor
RBC SDLC

Technical Systems Analyst Resume Examples & Samples

Different design techniques (e.g. OO. MVC, Top-down, structured analysis, component-based design) and tools (e.g. Rational Rose)
Capital Markets, Banking, and/or data management business applications/ processes an asset
Strong C/C++ or Java
Unix/Linux OS, including shell programming
Relational Database knowledge (DB2 would be an asset) and good knowledge of SQL statement development

Technical Systems Analyst Resume Examples & Samples

In depth knowledge of endpoint management technologies. (SCCM, Tanium, Altiris, BigFix, Tivoli, etc)
Windows System Administration. (MCSA)
Working knowledge of host computing technologies
In depth knowledge of Windows and Unix scripting languages. (VB Script, WMI Query, Windows Powershell, Linux Shell, AIX Shell, Solaris Shell, JSON)
Strong facilitation and presentation skills
Ability to successfully resolve conflict and provide issue resolution and escalation

Technical Systems Analyst Resume Examples & Samples

Front end web developing utilizing HTML5, CSS3 and Javascript MV* frameworks (Backbone/Angular)
Design and implementation of responsive, cross-browser compatible user interfaces
Interface with the Apache Hadoop data platform using HTTP/HTTPS
Interface with a variety of REST API services and parse JSON and XML formats
Writing server side code in C# and the data layer with ADO.NET
Develop a variety of SQL queries and stored procedures
Developing robust REST API that accepts data and responds using JSON
Support Proof of Concept projects written in Java language and utilizing Hadoop and related languages/technologies
Work ad-hoc with a variety of programming languages to support Analytics processes (i.e. Text Analytics pipeline)
Minimum of 2 years experience in Software Development, with an emphasis on Web and .NET development
Strong knowledge of Microsoft .NET Framework 3.5/4.0/4.5 and Visual Studio 2010/2013, C#, LINQ, HTML, JavaScript
Solid experience developing ASP.NET MVC and Webforms based Web Applications
Solid experience in DOM manipulation and CSS3
Proficient in WebAPI, Web Services, XML and AJAX
Strong knowledge of relational database systems particularly MS SQL Server
Strong knowledge of ADO.NET
Fundamentals of networking, HTTP/HTTPS, SSL, FTP, Load Balancing, Firewalls and Security
Some knowledge of Windows 2008 / 2012 configuration and deployments including setup and tuning of IIS 7/8/8.5
Knowledge of a Javascript MV* framework (Angular or Backbone) preferred
Experience in systems and applications integration
Strong interpersonal skills, teamwork experience
Ability to selectively work ad-hoc with solutions written in other languages (i.e. Java) is important

Technical Systems Analyst Resume Examples & Samples

Different programming languages (.NET)
.Net Framework (MVC, Ajax, jQuery, Design Patterns)
SQL Server development (TSQL, SSIS, stored procedures, performance troubleshooting)
Different programming languages (Power Shell, Web Services, Java, HTML, VB, VB Script, SQL, XML, ODBC)
Multiple platforms e.g. Internet, Client/Server, Unix and ability to select appropriate one to meet business needs
Middleware technologies (XML)
Databases: SQL Server, DB2, Oracle
Middleware technologies (MQSeries/Websphere, WXF)
Databases: Terradata
Reporting: Webfocus, MS SSRS
Other: PeopleCode, SQR, Application Engine, MKS

Technical Systems Analyst Resume Examples & Samples

Different design and tools
Fraud and Banking background is an asset
JCL, COBOL
Strong knowledge of RBC mainframe environment and processes
Relational Database knowledge and good knowledge of SQL statement development

Junior Technical Systems Analyst Resume Examples & Samples

Testing approaches/methodologies
Design techniques (e.g. OO. Top-down, structured analysis, component-based design)
Data Integration Technologies (DataStage, SSIS, Informatica)
Big Data (HortonWorks, Cloudera)
Cloud (IaaS, Paas)
Database Technologies (SQL Server, Oracle, Sybase, Teradata, MongoDB, HBase, Cassandra)
Multiple platforms e.g. Windows, Linux, Unix, MVS
RBC IT Standards, Methodologies, CMM & audit requirements

Technical Systems Analyst Resume Examples & Samples

Experience working on projects developing and implementing applications for business stakeholders
2+ years in the financial services industry would be an asset
Strong analytical and technical skill set, including the ability to transform business logic into technical design
Working in Agile or iterative development methodology environment
Understanding of DAF framework and its concepts for modeling
Understanding of fundamental Visual Rules concepts (including but not limited to groups, hierarchies, data structures)

Technical Systems Analyst Resume Examples & Samples

Using different techniques and tools, designs technical solutions that meet business requirements and project life cycle deliverables including component reusability, data sharing and security
Service partner orientation/Excellent customer service focus
Must have ability to effectively communicate with staff at various levels both internally and externally and at varying levels of technical/business knowledge
1 year database experience: developed SQL queries against OLAP and OLTP
1 year software development experience: Good understanding of software design patterns, code review, variety of languages
Knowledge of UNIX/Linux scripting languages
Experience with data modeling and data management tools
Unix / Linux systems
Trends in the marketplace / technology
Preferred: One year of experience

Technical Systems Analyst / Developer Resume Examples & Samples

Hands-on experience in one or more of the following areas: Business Process Management (BPM); Document Management and workflow applications; Java
Different testing tools and design techniques and tools
Communication, Facilitation and Presentation Skills
Agile, Iterative, Waterfall and hybrid development methodologies
Familiarity with Banking, Insurance and/or Wealth Management businesses and products
Workflow Design and Development
Different programming languages (e.g. Java, HTML)
IT Standards, Methodologies
Direct experience with Pega-PRPC and/or Kofax an asset

Technical Systems Analyst Resume Examples & Samples

The admin/analyst will provide onsite support for the UK Intel Infrastructure and remote support for Windows Hosting Services across all business lines and regions. The admin/analyst function will provide immediate response in the dynamic ever evolving Windows Server Infrastructure the Production and Development environments globally
Primary function is to provide Windows Server Operating System support and Intel hardware support running on various Intel hardware providers Incl. IBM, Cisco, Dell, HP VCE vBlock hardware. The support function is across all lines of business and geographic regions. The environment consists of ~19,000 servers globally
To provide Windows Level 2 Support for Global Technology Infrastructure (GTI)
Coordinates and provides technical guidance and architecture design for development projects pertaining to Windows Server Infrastructure,
Identifying, tracking and resolving technical issues within the Windows Server infrastucture globally
Recommends technology solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for clients and for GTI
Prepares detailed technical specifications in accordance with Global PMO objectives for stakeholders and provides concise technical documentation
Completion and submission of Monthly/Quarterly Audit and Financial controls
IT Professional with some experience on Windows administration / applications with multiple functions in a dynamic, fast paced and immediate response environment
Exposure to Windows Servers Operating Systems, installing Windows features, SCCM Agent administration, Installing Microsoft Operating System Patches and ensuring Windows Operating Systems are safe and secure

Technical Systems Analyst Resume Examples & Samples

Assist in the building and maintenance of Messaging technologies and servers
Provide testing, reporting, documentation, and other services, as required
Ensure proper monitoring and alerting is in place for problem avoidance
Determine and recommending performance improvements
Provide L2/L3 support of Messaging technologies, including support to user community
Primary liaison between the vendor (IBM) and RBC for the Messaging technology products
Effectively communicate complex technology subject matter and potential usage possibilities to senior management, peers and application development teams in RBC I.T
Ensure that instances of Messaging technology software is at an optimal release level and being involved, as required, to coordinate/perform upgrades
Professional with 4 – 6 years experience in I.T. support role
Post-secondary diploma, degree or equivalent
Knowledge of transport protocols (TCP/IP, FTP, etc)
General knowledge of Windows Server
General knowledge of Unix/Linux shell commands, shell scripting
Z/OS systems knowledge (including JCL, JES, DFSMS)
TSO/ISPF knowledge, including commands, utilities, programming, etc
Peregrine (SM9)
RACF
Understand how to use MQ API
Experience at administering/troubleshooting MQ installation on some/all of the platforms: Windows, Unix/Linux variants, iSeries, z/OS
Experience administering/troubleshooting Message Broker/IIB installations on some/all platforms: Unix/Linux variants and z/OS
Excellent interpersonal and highly developed communication skills (verbal and written)
Capability to manage multiple priorities across a number of assignments and prioritize effectively
Ability to work in a high pressure environment; resolve conflicts/issues or escalate to others as appropriate
LI-FH1

Technical Systems Analyst Resume Examples & Samples

Angular, .IOS / Android development, other languages…
SDLC, SCM, IT Standards, Agile, audit requirements
Middleware technologies (ie, MQSeries, Websphere, WXF, XML, .NET)

Technical Systems Analyst Resume Examples & Samples

Works with cross-functional teams of business and technology stakeholders to fully comprehend documented business requirements and identifies application solutions to meet the business needs that are consistent with the defined architectural technology stack
Has detailed knowledge of the technology stack that supports GI platforms and other platforms across the enterprise
Deep knowledge of the architectural standards and principles as defined by the Architectural Review Board (ARB)
Recommends product, process and/or service improvements within each design requiring a greater technical understanding of the tools available to our developers within the enterprise
Collaborates with the Lead Design Engineer to solve unique and complex problems that have a broad impact on the business requiring a solid, vetted technology design solution
Researches and evaluates application solutions and recommends the most efficient and cost effective alternative
Designs effective application solutions which can include new or modified technologies, reuse of existing services, integration with other Prudential applications or purchased solutions, or a combination of the available alternatives
Strong competency in developing all SDLC design phase artifacts
Ability to generate and present schematic diagrams to convey design concepts and details to multiple recipients including but not limited to business partners and technologist
Determines the code development and deployment approach for the project
Provides accurate and substantiated design effort estimates for assigned projects
Responsible for consistent on-time delivery of quality deliverables in accordance with agreed upon plans
Acts as expert technical resource to project team in all phases of the SDLC
Provides linkage and continuity to business, development, operations and technical support areas in the testing and implementation of recommendations
Supports QA team in root cause analysis of test defects and guides development team on determining defect solution
Enforces systems design and architectural standards, establishes / maintains best practices and drives the principles throughout the systems delivery lifecycle
The ideal candidate should have a recognized college/university IT-related qualification
Have at least 2+ years experience working in IT or a related field
Be able to demonstrate an ability to learn quickly and an interest in analysis
Bachelor’s degree in Computer Science or equivalent experience preferred
2+ years hands on experience in the development and design of functional and non-functional technical specifications for complex systems
Deep knowledge of contemporary architectural principles across all three architectural domains; Application, Data and Infrastructure
Experience delivering business capabilities for Insurance or Group Insurance a plus
Understanding of the enterprise architecture to ensure ongoing alignment, driving the technical roadmap for key applications and platforms
Familiarity with continuous delivery, configuration management, continuous integration, and source control software processes and tools a requirement
Prior experience with enterprise integration applications or techniques a plus
Experience with analytical tools such as MS Office Suite, Visio, DB Artisan required
Understanding of relational databases (RDB) and RDB design with the ability to create and read Entity Relationship Diagrams
Knowledge of different SDLC Methodologies (Waterfall, Agile, etc)
Excellent multi-tasker capable of handling multiple projects at any one time
Proven ability to learn and adapt to change quickly and easily

Technical Systems Analyst Resume Examples & Samples

SDLC, IT Standards, Agile
Middleware technologies (ie, MQSeries, Websphere, WXF, XML)
Jenkins, GitHub Enterprise, Maven, DEVOPS, automated unit testing frameworks/tool

Technical Systems Analyst Resume Examples & Samples

Work under the direction of Program Director, Technical Leads, Technology Owners, App Owners and Architects to execute unique requests to support program level analysis
Support the development of Technology Currency process
Identify and address process and technology gaps areas for automation opportunities and oversee implementation
Coordinate, with supervisor guidance, design phases for small development projects, identifying, tracking and resolving technical issue
Provide estimates on activities/tasks required to perform design, coding and unit testing, improving accuracy over time
Develop code and documents programs of various complexity using different languages
Learn the use of the different techniques and tools (top-down, OO, Rational Rose) in order to design technical solutions that include component reusability, data sharing and security
Prepare detailed technical specifications in accordance with all Program Office objectives and documentation
Recommend technology solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for clients
Provides superior client experience and strengthens relationship with business partners

Technical Systems Analyst Resume Examples & Samples

Acquire an understanding of complex technical environments within financial services
Spearhead all IT Application management governance including Problem, Incident or Change management and drive improvements in change, incident, and request management within the IT Application management team
Review daily system monitoring, verifying the integrity and availability of all software and be able to pro-actively address system issues that may have potential impact for the corporation
Assist team with completion and maintenance of system generated tickets that need triage or first level resolution
Engage in production deployment for coordination and verification as the owner of the platform
Help create and maintain documentation on the platform, such as platform details, playbooks, escalation procedures, including any other that becomes a necessity
Help create a current state of system flow that will be used as an article for future development and troubleshooting
Assist manager/director with reporting including monthly performance of systems and Service Level metrics and implement remediation when out of compliance for defined SLAs and SLOs
Help make process improvements to the organization by identifying blocking and communications issues and systemic product and product issues
Assist and help manager weekly team meetings requiring knowledge of agendas, orchestrating conference calls and preparing minutes
Expert knowledge of Excel, Word, Project, Visio and PowerPoint
Must possess decision-making, analytical and time management skills
Ability to work independently and demonstrate sound judgment under pressure
Ability to handle and keep up with constant changes to products, policies, procedures and people
0-3 years understanding networking, system integration and set-up
0-3 years understanding and administering SQL queries and understand SQL scripts
0-3 years understanding Unix/Linux platforms
Knowledge of JBoss a plus
Proficient use and knowledge with Splunk
Strong troubleshooting and customer service skills are a must. Candidate must be a team player
This position is eligible for the Employee Referral Bonus Program - Tier 4

Technical Systems Analyst Resume Examples & Samples

Understand the overall architecture of various prepaid application and communicate with ease with different partner teams
Work closely with Development and Application Ownership teams on projects and coordinate with Operations, Network, Infrastructure, Database, Quality Assurance and other partner teams on behalf of Application Ownership Services team for any task execution that requires their involvement
Identify and Analyze areas of process improvements and propose solutions to streamline processes across all Application Ownership teams
Work closely with respective Application Ownership teams on any Incidents caused due to Infrastructure, Network, Database or other partner teams to identify root cause and document resolution and manage Incident log while working with overall InComm Incident and Problem Management Team
Create trending metrics by analyzing system log files, application log files, Service Now tickets etc. to highlight and provide analysis on repeated issues which cause application outage or performance issues and drive conversations with respective partner team on long term resolution
Participate in deployment co-ordination and verification and contribute in deployment processes and documentation
Create, update and publish application metrics working with the Application Ownership teams as well as Development teams by analyzing data
Create and maintain documentation such as Architecture details, playbooks/runbooks, process documents
Identify areas of automation and/or tooling for streamlining processes and implement automation or third party tools
Support after-hours coverage as needed
5+ years of experience in supporting applications in JEE platforms
Demonstrated experience working with various teams and stakeholders across an enterprise
Knowledge of SDLC processes and familiarity with software application lifecycle including development, QA/testing, deployments and support
Demonstrated experience working with and troubleshooting issues with application servers (Jboss, tomcat, IIS, etc), servers/VMs, databases (MS SQL, postgres), network , firewall, load balancers, server configurations
Strong experience in monitoring and logging tools such as SPLUNK, OpsView/Nagios experience is preferred as well as ticketing tools such as Service Now, JIRA
Strong experience with conducting trend analysis and metrics generation with risk identification and mitigation plans for common enterprise problems
Experience with tool implementations and Proof of Concept executions
Proficiency with MS suite – Word, Excel, Visio, Project, PowerPoint
Self-driven to identify challenges in a system, analyze problems, propose solutions and drive improvements
This position is eligible for the Employee Referral Bonus Program - Tier 4 - #LI-KJ1

Technical Systems Analyst Resume Examples & Samples

Evaluates business requirements and prepares detailed specifications that follow project guidelines required to develop written programs
Formulates, defines and documents the functional system specifications
Devises or modifies procedures that solve complex business problems with due consideration for hardware/software capacity and limitations, operating times and the desired results
Analyzes and revises existing functional documentation
Generates innovative ideas to resolve problems
Responsible for meeting or exceeding all defined target goals and milestone dates for the project in order to ensure its overall success
Assists in training junior level personnel in technical complexities of assigned work
Reviews the work of others
Develops innovative approaches
Sought out as expert
Serves as a leader/ mentor

Technical Systems Analyst Resume Examples & Samples

1+ years of experience with supporting software development projects
1+ years of experience with programming and scripting languages, including Python, JavaScript, C#, C++, and Java
Ability to show excellent technical expertise and comprehension of software, networks, and Web applications
BA or BS degree in Information Systems, Systems Engineering, or CS
Experience with Atlassian tools, including JIRA and Confluence
Experience with requirements analysis
Experience with software testing and automated testing
Knowledge of Cybersecurity technologies, policies, and information assurance, including DIACAP, RMF, Continuous Monitoring, and FISMA
Possession of excellent analysis and data gathering skills
DoD 8570 Compliant Certification at IAT II, including Security+

Technical Systems Analyst Resume Examples & Samples

Application support (not supporting packages)
Infrastructure – health of the platform
Working application service, builds, and deployment
Strong database skills (SQL)
Installing applications
Understanding of Networking (load balancers)
High availability
24/7 on-call support (rotation)
Previous transaction processing experience is a plus
Coordinate documentation of platform projects with project managers
Participate in platform maintenance and upgrade activities
Help create and maintain platform documentation such as SOP, runbooks, etc
Participate in support efforts related to platform events
Project coordination skills preferred
Application support experience preferred
This position is eligible for the Employee Referral Bonus Program - #LI-KJ1

Technical Systems Analyst Resume Examples & Samples

Monitor performance of transaction queue applications (FES/BES/SAF)
Support system events that involve queueing
Coordinate reconciliation of queued transactions with internal contacts
Identify and propose system adjustments and improvements
Install updates and patches to related systems
Strong SQL query skills required
JBoss experience preferred

Technical Systems Analyst Resume Examples & Samples

Install and maintain Mainframe Computer System Software
Configure mainframes, for effective use by production applications
Monitor the performance of computer systems and take corrective action to resolve bottlenecks and problems
Create WFL’s for automation of jobs, implement computer utilities
Provide input to the design, development, and implementation of operational activities relating to the efficiency of the mainframe
Document computer operating procedures implemented by technical support
Implement computer security software and procedures
Assist, perform in disaster recovery tests, and update procedures reflecting any changes
Setup and maintain both production and development “DR” systems
Perform and/or assist with Mainframe DR Failover process
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and apply sound reasoning and judgment
Knowledge and proven experience with Unisys. Misers experience a plus
Ability to maintain and upgrade “Unisys” system software and hardware
High School Degree or GED and a minimum of five years experience in mainframe "Unisys" system design, and a minimum of three years related experience in banking software
Minimum of five years experience in large scale mainframes, banking software and Miser, MCP installation and upgrades preferred

Technical Systems Analyst, Architecture Resume Examples & Samples

As a technical systems analyst, you will work closely with Product Management and Development Leads to translate market requirements into detailed technical solutions and system designs that align with product development strategy
Develop requirements for implementation of new features in conjunction with the product manager
Participate in feature design reviews and assist the product management team in understanding the impact and scope of requirements
Work with partners and other development teams to define the technical solutions and interfaces
Create and maintain technical documentation
Act as a liaison between product management, development, hosting and support groups
Conduct systems testing and work with test engineers in the design and development of tests
Review product release notes and ensure the accuracy of any technical details
You will join an energetic global team of Product Managers, Business Analysts, Developers, Test Engineers and QA where daily collaboration across these groups, is a key part of our success

Technical Systems Analyst Resume Examples & Samples

Minimum 3 years of experience in a Technical or Business Analyst role
Minimum 3 years of IT experience in a corporate environment
Minimum 2 years Microsoft Office software experience
Bachelor's Degree or equivalent related experience
Broad knowledge and understanding of IS functions required
Ideal candidate has a track record of meeting deadlines and delivering high quality results. Self-motivated, with ability to work on two or more projects/tasks with moderate direction, and apply good judgment and decision-making skills
Must have thorough knowledge of Windows, MSOffice, MS Project, Visio, Word, Excel
Excellent project planning skills
Demonstrated ability to creatively design solutions to problems
Represents basic qualifications for the position. To be considered for this position you must at least meet the basic qualifications

Technical Systems Analyst Resume Examples & Samples

Highly analytical with a proven track record of troubleshooting advanced system related issues
Poised and self-confident, able to communicate with senior stakeholders and liaise with necessary vendors where appropriate
Proven experience and in-depth knowledge of HTML
Ability to query data from multiple locations
Experience in data feeds, data reconciliation and data verification
Must be able to effectively communicate technical requirements and solutions to both technical and nontechnical users

Technical Systems Analyst, Omni Resume Examples & Samples

Partner with the Prudential retirement business and product owners to craft business and functional requirements, as needed
Document detailed requirements, both functional and business to enable the delivery team to implement and test
Ensure quality deployments via test support to ensure deliveries meet the business need
Provide support to Retirement Technology Strategy and Architecture team
Support QA and UAT as needed
Provide SME support for the Retirement Technology Operate team to address production outages. Collaborate with operations staff to assess production environment for potential outages or system performance issues
Bachelors Degree or equivalent experience required. Graduate degree is a plus
Minimum 5+ years of experience working on SunGard Omni preferably with Omni 5.5 or later
Must be familiar with OmniScripts, base events, and processing exits
Must have familiarity with web-based SunGard interface AdminWeb
Broad industry knowledge of Defined Contributions record keeping platforms, how they are maintained, enhanced and deployed in the financial and insurance industry
Experience with partnering with business and technology to create requirements and support product development from inception through to production deployment
Demonstrated ability to deliver on time, on budget results with desired outcomes
Experience testing of end solution
Experience leading a multi-location development and test team, including offshore consultants
Strong analytical skills; excellent written and verbal communication

Technical Systems Analyst Resume Examples & Samples

Provide hardware and software support for endpoint systems through accurate problem identification, issue resolution and timely delivery of requested services
Service end user computing, print and telecommunication systems and provide a level of availability that satisfies service level expectations
Utilize IT Service Management systems to track incidents, requests, issues, concerns, errors and document their resolution
Support implementation of organizational roadmap initiatives such as technology evergreening projects
Dispatch to business sites as required for on-site IT projects or support duties
Implement systems administration best practices in accordance with the organizational security policies
Provide operational support and project delivery for the following streams
Minimum 5 years of operational and project service delivery experience in an enterprise IT environment
Strong experience supporting Windows 7 and Windows 10 enterprise environments

Technical Systems Analyst Resume Examples & Samples

The candidate will work with our government client to support the project management, testing and evaluation of highly advanced computer software systems
Excellent written and verbal communication skills are required to facilitate work efforts that involve various team members, customers and stakeholders
The ideal candidate would be a detail oriented, high-energy individual, with a strong sense of responsibility for getting tasks completed on-time
Some experience with a programming language is a plus
Bachelors degree or equivalent years of experience (focus in technical field a plus, for example: engineering, mathematics, statistics, computer science or related field) plus at least 7 years of professional experience
Knowledge of computer hardware
Knowledge of computer network and administration
Knowledge of software development processes
Experience with software testing and software test plan development
Experience working with Oracle
Experience working with SAN mainframe
Experience with Microsoft Windows administration

Detail Conscious Technical Systems Analyst Resume Examples & Samples

Proven years business analysis experience and/or related technical experience
Detailed knowledge of business analysis tasks, experience in elicitation techniques and competent in requirements gathering skills
Solid understanding of project management lifecycles, disciplines and procedures
Domain knowledge of impacted business units
Demonstrated knowledge and experience in working on mid to large sized projects
Can appreciate difficult problems and work autonomously on tasks with a medium complexity, works collaboratively as part of a team and clearly represent consolidated findings

Technical Systems Analyst Resume Examples & Samples

Bachelor's degree in a relevant STEM discipline plus five or more years of relevant Engineering and Operations experience; or a master's degree in a relevant STEM discipline plus two or more years of relevant Engineering and Operations experience; or a doctorate in a relevant STEM discipline; or equivalent combination of completed STEM education and relevant Engineering & Operations experience
Knowledge of DOE Nuclear Material practices and requirements (such as DOE O 474.2, 410.2 and related DOE Standards)
Active US DOE Q security clearance
Thorough knowledge of and experience with designing, planning, and executing projects
Demonstrated ability to work in a complex collaborative environment across all levels of staff and management
Passion for learning and continually expanding technical expertise
Thorough knowledge of and applied experience with scientific, mathematical, and engineering methods
Ability to work independently and in a team environment showing initiative and leadership
Strong interpersonal and communications skills working with a diverse team ranging from skilled laborers to PhD engineers/scientist
Demonstrated ability to work and team with other sites and the site field office to manage the disposition of strategic materials

Technical Systems Analyst Resume Examples & Samples

Closed loop
Transaction Processing for Healthcare
Middle Office
Back Office
MDM
Terminal
Finance Data Team
Billing
Remittance Teams
Able to work under tight deadlines while providing high-quality work
Parse, analyze and understand system log files
Write / comfortable with TSQL statements to perform detailed data analysis
Able to proactively address system issues that have potential impact for the corporation
Coordinate deployments with development team and write technical requirements
Engaged in production deployment for coordination and verification as the owner of the platform
0 – 1 years’ experience in a comparable role
Experience in System/Application Design and Development
Strong background and proficiency in a Java/SQL environment
Experience in Unix / Linus environment and shell scripting will be an added advantage
Demonstrated knowledge of business processes and systems to understand the impact of system analysis and design decisions on business objectives
Drives change and innovation by improving work process, challenging established norms if appropriate
Excellent organizational skills, self-administration, attention to detail, multi-tasking, prioritization, critical thinking and analysis, decision-making, verbal and written communication, and interpersonal interactions
This position is eligible for the Employee Referral Bonus Program - Tier 2

Technical Systems Analyst Resume Examples & Samples

Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems
Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements
Works with user groups to provide training, resolve questions, assess user needs, and recommend changes
Prepares specifications for system changes
May develop systems test plan components and test scripts
May act as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiency
May provide direction and/or guidance to less experienced staff: 3-5 years of experience in business systems analysis and/or design

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