TTS Operations Resume Samples
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TTS Operations Resume Samples
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DH
D Hoppe
Dawn
Hoppe
3127 Bashirian Fork
Phoenix
AZ
+1 (555) 570 4930
3127 Bashirian Fork
Phoenix
AZ
Phone
p
+1 (555) 570 4930
Experience
Experience
Phoenix, AZ
TTS Operations
Phoenix, AZ
Runte, Padberg and O'Conner
Phoenix, AZ
TTS Operations
- Develop and manage expectations of Stakeholders in terms of functionality and delivery times for solutions
- Develop and maintain effective project management controls to ensure that agreed delivery times and functionality are met for Operations and Business teams
- Suggest process improvement opportunities for best utilization of systems being implemented
- Manage vendor BA teams to produce data and process specifications
- Providing operations level support to Operations before, during and post cutover phases of the project
- Individual Contributor (IC)/Managerial: Individual Contributor
- Coordinate with stakeholder teams to perform SME, UAT and other implementation activities
Houston, TX
Tts-nam Operations
Houston, TX
Rolfson Group
Houston, TX
Tts-nam Operations
- Ensuring internal recon activities are performed on a timely manner
- Assist unit for audit preparation and necessary actions for clean audit results
- Perform control related activities to mitigate risk
- Identify process gaps and work on building controls
- Handle customer / bank queries pertaining to all trade products via SWIFT
- Building cordial relationships with all stakeholders
- Ensuring the compliance of txns to the US regulations policies and procedures
present
Detroit, MI
Csil-tts Operations
Detroit, MI
O'Conner-Moen
present
Detroit, MI
Csil-tts Operations
present
- Manage day-to-day senior client contact and handling of client issues with proactive follow up with the respective Operations; Sales; Product Management teams
- Work in partnership with Implementations; Sales; Product and Technical Partners for new client on-boarding
- Manage day to day senior client contact and handling of client issues with proactive follow up with the respective Operations; Sales; Product Management teams
- Manage day-to-day senior client contact and handling of client issues with proactive follow-up with the respective Operations, Sales and Product Management teams
- Focus on reducing repeat discrepancies provided in client documentation by educating the client, providing analytics to clients to demonstrate the benefits of STP
- Work with product and sales teams to address and resolve customer issues efficiently
- Root cause analysis to be performed on all inquiries and investigations for managed clients and to determine how we can further reduce the number of routine queries via automation and process enhancements
Education
Education
Bachelor’s Degree
Bachelor’s Degree
Tulane University
Bachelor’s Degree
Skills
Skills
- Should have strong knowledge of various Trade Finance/Services Product
- Good knowledge of UCP, ISBP, URR, Trade Services Products, Trade Finance Products
- Experience in in the processing of Standby LC’s/Guarantees with an understanding of underlying Trade documentation, Fund Transfer and SWIFTS will be an advantage
- Strong sense of ownership and accountability for work
- Ability to inspire self and others towards establishing and achieving group goals by providing a clear vision, positive attitude towards work and fostering a healthy team spirit
- Consistent ability to adapt to process changes quickly and accurately
- Assertive and strong teamwork/interpersonal
- Ability to build working relationships with stakeholders
- Ability to multi-task and work in a fast-paced environment
- Ability to read complex forms/documents with confidence, ease and understanding
15 TTS Operations resume templates
Read our complete resume writing guides
1
Csil-tts Operations Resume Examples & Samples
- Deliver prompt and professional solutions to our customer inquiries via phone, mail, fax or email
- Communicate discrepancies in trade documentation promptly and handhold transactions to ensure that the same are processed on a timely basis
- Maintain day-to-day control and measurement of processing performed by Trade Service Centre in relation to the end-to-end processing of transactions for managed clients across the Corporate and FI portfolios
- Quarterly Client Service Reviews for Trade services with focus on individual client scorecards
- Manage day-to-day senior client contact and handling of client issues with proactive follow up with the respective Operations; Sales; Product Management teams
- Work with product and sales teams to address and resolve customer issues efficiently
- Ability to prioritize and organize own workload
- Bachelor’s degree with 4-5 years of experience in India Trade Operations/Services OR Post graduate (preferably Finance) with 1-2 years of experience in India Trade Operations/Services
2
Csil-tts Operations Resume Examples & Samples
- Work in partnership with Implementations; Sales; Product and Technical Partners for new client on-boarding
- Work with product and sales teams to address and resolve
- Bachelor’s degree with 5-6 years of experience in India trade operations / services or
- Post graduate (preferably Finance) with 2-3 years of experience in India trade operations / services
3
Head of TTS Account Service Unit Operations Resume Examples & Samples
- University graduate with a minimum of 5 years relevant working experience
- Strong command in English
- Be able to act as a team player with strong interpersonal skills
4
TTS Operations Resume Examples & Samples
- To handle a team of 5-10 members
- Ensure effective, robust and proactive handling of the Americas and LATAM Operations - Trade
- Liaising with the stake holders as well as internal teams to effectively deliver customer requirement
- Authorizing transactions relating to Standby LC/Trade Services/Trade Finance in line with operating procedures
- Review, analysis and implementation of control measures to prevent, financial, reputational and operational risk
- Should be able to monitor Queues for incoming transactions and ensure they are actioned promptly as per SLA
- Ensuring internal recon activities are performed in a timely manner
- Monitor various queues for incoming transactions and ensure they are actioned promptly as per SLA
- Handle customer/banks queries pertaining to all trade products via Calls/Mails
- Preparation of daily/weekly/monthly reports as per the requirement
- Individual Contributor (IC)/Managerial: Will not have direct reportees
- Key Deliverables: Same as Day-to-Day responsibilities
- Other: The job requires working in Night Shift
- Bachelor/Masters’ Degree (commerce/science stream preferred) with First class
- Bachelor Degree - 4+ years in Trade Services/Trade Finance
- Master Degree (preferably Finance) - with 2+ years of experience (Trade Operations/Services)
- Certifications (Preferred): CDCS preferred
- Good Knowledge in Excel, PowerPoint
5
TTS Operations Resume Examples & Samples
- Senior team member role
- Processing of day to day transactions of Standby LC as per local operating procedures
- Individual Contributor (IC)/Managerial: Individual Contributor
- Percentage of Travel: No
- Relocation: No
- Minimum of 2-3 year of experience in Trade Services and Finance, Standby/LCs/Guarantees
- Ability to execute and exceed both internal and customer expectations in a team-oriented Operations environment
- Ability to work as a team with send site partners
6
TTS Operations Resume Examples & Samples
- The candidate will be responsible for handling Supplier Finance transactions and all related correspondents and follow ups
- Delivers as per Service Level Agreement at all times
- Ensure service quality is maintained
- Minimum of 2-3 years of experience in Trade Services and Finance
- Previous experience in handling Supply Chain Finance, Receivable Finance would be an added advantage
7
Tts-operations Region Head Resume Examples & Samples
- Influence and negotiate with senior leaders (across functions); would also be required to communicate with external parties
- Lead change management in the unit in line with organizational/O&T alignment, process changes and priorities
- Review and analyzes data on productivity and efficiency; makes strategic decisions on solutions and improvements; present recommendations to organization and senior management
- Chartered Accountants or MBA’s from Premier Institutes will be preferred
- Minimum 10 years of banking experience in Corporate Banking Operations and technology such as Clearing/Cash/Trade in Banking/Financial Services Industry preferred
8
MYS Ctsm Pg-tts Operations Penang CSC & South East Asia Cluster Account Services Head Resume Examples & Samples
- Leadership and people management: Leadership role in conceptualizing, developing and executing to deliver best in class service standards
- Operations Risk and Controls: inculcate and develop a gold plated operating platform with the highest standards for risk, controls and compliance and reporting. Improve turnaround cycle times and quality and accuracy while maintaining cost efficiencies
- Partnership: develop partnerships with regional team ,external and internal clients, Coverage/Implementations, Product and Client Delivery Teams
- Customer focus: Embed 'Client First' theme at every process level in line with the up-tiering initiative. Enhance service standards to ensure we exceed customer expectations, support new business deals
- Excellent interpersonal and superior verbal and written communication skills
- Ability to effectively support a wide-range of internal clients (product, sales, client delivery, technology, compliance, legal) and external Corporate and FI clients
- Strong background in people management to effectively set and manage performance objectives, goals, target productivity and service quality expectations as well as lead annual compensation review process with recommendations to Regional ASU Operations Head
- Experience with identification of control deficiencies with strong illustration of implementing appropriate procedures to mitigate risk
- Strong verbal and written communication skills - English Language
- Strong Project management skill including financial cost management skill
- Ability to achieve business objectives without compromising on controls and risk parameters established
- Ability to interact confidently with senior management and/or regulators
- Ability to coach and develop people. Identifying and retaining talent
- Should be open to working staggered hour/shift/over weekend and on public holidays
9
TTS Operations Resume Examples & Samples
- Responsible for project management which involve working with Tech PMs to develop project plans and timelines, establishing project deliverables and keeping track of project progress/status
- Perform analysis of business and operational processes, data, functions and features of current banking processes in the respective countries and compare with best practices, standard functions and features of similar global processes
- Manage vendor BA teams to produce data and process specifications
- Manage vendor BA teams to produce operational business requirements
- Work with TTS Operations SMEs to document operational process and procedures required to support each implementation and affected TTS applications
- Explain the business requirements related to global and regional systems to the respective development teams and participate in the formulation of the potential approaches for fulfilling the required outcome
- With the knowledge of Citi's various systems interface, architecture and related infrastructure in use globally, assist Citi SME teams in responding to any queries coming out of each implementation from requirements phase to final integration/testing
- Suggest process improvement opportunities for best utilization of systems being implemented
- Providing operations level support to Operations before, during and post cutover phases of the project
- Ensure all areas of the project are appropriately staffed, and ensure vendor performance is monitored and actions taken if performance warrants
- Coordinate with stakeholder teams to perform SME, UAT and other implementation activities
- Manage outsourced vendors to ensure timely delivery of quality solutions and services within the approved budget and comply with Citigroup's standards and methodology
- Financial knowledge and knowledge of banking products in Citi domain
- Operations and Project background a must
10
TTS Operations Resume Examples & Samples
- Develop and maintain effective project management controls to ensure that agreed delivery times and functionality are met for Operations and Business teams
- Ensure that, in co-operation with the regional RPA hubs, a good oversight of major global initiatives is maintained, whilst delivering RPA solutions globally
- Maintain adequate controls and tracking process to ensure audit requirements are fully met at all times for all projects
- Identify and resolve resource constraints and bottlenecks, and raise issues to project stakeholders at earliest opportunity to minimize any potential risk
- Develop and manage expectations of Stakeholders in terms of functionality and delivery times for solutions
- Effectively manage third-party vendor teams for expected deliverables
- Develop and maintain a range of RPA training programs for Operations teams, both to support projects as well as to support BAU operations
- The candidate will also be expected to manage the business office functions of the Workforce Transformation Center. These activities would include managing infrastructure requirements of the team, drafting and releasing regular RPA newsletter, managing RPA book of work repository, etc
11
TTS Operations Resume Examples & Samples
- Bachelor Degree and preferable min. 2 years of experience
- Hardworking and have strong commitment
- Has a vision of process improvement
12
Tts-nam Operations Resume Examples & Samples
- Managing a team of 3-4 members
- Authorizing transactions relating to Trade Services & Finance
- Review, analysis and implementation of control measures to prevent, financial, reputational and operational risks
- Ensuring Nostro, Suspense, Inter-Branch and other related accounts are in order
- Ensuring internal recon activities are performed on a timely manner
- Able to understand, comprehend and deliver customer requirement effectively and promptly
- Handle customer / bank queries pertaining to all trade products via SWIFT
- Ensuring the compliance of txns to the US regulations policies and procedures
- Liaising with internal teams to effectively deliver customer requirement
- Building cordial relationships with all stakeholders
- Identify process gaps and work on building controls
- Preparation of daily / weekly/ monthly reports are provided as per the requirement
- Bachelor Degree - Min 6+ years in Trade Finance out of which minimum 3-4 years of experience in team handling / managing
- Master Degree (preferably Finance) – 4+ years of experience (Trade Operations/ Services)
13
TTS Operations Resume Examples & Samples
- Good in Communication Skills (both in writing and communication)
- Intermediate in Microsoft Office Skills (Excel)
- Sound knowledge of TTS Product
14
TTS Operations Resume Examples & Samples
- Responsible for supporting Ops and Tech PMs in developing project plans and timelines, establishing project deliverables and keeping track of project progress/status
- Work with TTS Trade Operations SMEs to document operational process and procedures required to support each implementation and affected TTS applications
- Explain the business requirements related to global and regional systems to the respective development teams and participate in the formulation of the potential approaches for fulfilling the gaps
- Substantial experience in corporate and investment banking operations
- Experience of working with diverse teams across disperse geographies
- With a strong awareness of the importance to delivery against customer/market commitments
15
Csil-tts Operations Trade Service Professionals Resume Examples & Samples
- Maintain day-to-day control and measurement of processing performed y Trade Service Center in relation to the end-to-end processing or transactions for managed clients across the Corporate and FI portfolios
- Manage day-to-day senior client contact and handling of client issues with proactive follow-up with the respective Operations, Sales and Product Management teams
- Multitasking is a must requirement
- Bachelor's degree with 4-5 years of experience in India Trade Operations/Services or post graduate (preferably in Finance) with 1-2 years of experience in India Trade Operations/Services
16
Gurgaon Branch Head-tts Operations Resume Examples & Samples
- Effective roll out of Eflow Clearing Centralization project
- Regularly interact with the regulators and keep abreast with the latest regulatory changes; Plan in advance and re-engineer clearing process; draft new process bulletin/LOP/SOP
- Strategic leadership Skills
- Good product and process knowledge
- Strong on analytics/comprehension skills
- Ability to think laterally and come up with new ideas
- Good communication , interpersonal and networking skills – ability to influence outside span of control
- Have a fine balance between being flexible and disciplined approach of tracking
- Good team management skills
- Strong on documentation and process driven
- Minimum 7 years of banking experience in Corporate Banking Operations and technology such as Clearing/Cash/Trade in Banking/Financial Services Industry preferred
17
TTS Operations Trade Service Professionals Resume Examples & Samples
- Maintain day to day control and measurement of processing performed by Trade Service Centre in relation to the end to end processing of transactions for managed clients across the Corporate and FI portfolios
- Manage day to day senior client contact and handling of client issues with proactive follow up with the respective Operations; Sales; Product Management teams
- Bachelor’s degree with 4-5 years of experience in Trade Operations/ Services or
- Post Graduate (preferably Finance) with 1-2 years of experience in Trade Operations/ Services
18
Tts-nam Operations Resume Examples & Samples
- Meeting the expectations of the clients on account of quality and turnaround time
- Ensure tracking, accurate and timely resolutions of issues and exception raised
- Perform control related activities to mitigate risk
- Minimum of 2-3 years of experience in Trade Services & Finance
- Consistent ability to adapt to process changes quickly and accurately
19
Tts-nam Operations Resume Examples & Samples
- To handle a team of 5 members
- Authorizing transactions relating to Trade Services and Finance
- Handle customer/bank queries pertaining to all trade products via SWIFT
- Preparation of daily/weekly/monthly reports are provided as per the requirement
- Bachelor Degree – 5 + years in Trade Finance Domain out of which minimum of 2 years of experience in team handling/managing
- Master Degree (preferably Finance) - with 2+ years of experience in team handling (Trade Operations/Services)
20
Tts-nam Operations Resume Examples & Samples
- Managing transactions relating to Trade Finance
- Bachelor's or Master’s degree. Professional degree preferred (MBA, CA etc) Should have first class in all the examinations
- Expresses oneself clearly and concisely in conversations and interactions. Relates well to people at all levels and builds appropriate rapport with all
- Ability to inspire self and others towards establishing & achieving group goals by providing a clear vision, positive attitude towards work & fostering a healthy team spirit
- Ability to work effectively under pressure and complete the assigned task
- Seeks out and willingly undertakes new challenges, responsibilities/assignments
- Sets Goals, timelines, actions plans to meet objectives based on priorities
- Excellent communication skills in English - both written & oral
- Team management ability
- Strong problem solving and/or analytical skills
- Ready to work in any shifts/time zones