Site Operations Resume Samples

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M Collier

Mathew

Collier

265 Rogelio Bypass

Philadelphia

+1 (555) 929 5901

265 Rogelio Bypass

Philadelphia

Phone

p +1 (555) 929 5901

Experience Experience

New York, NY

CoE Site Operations

New York, NY

Dach, Beer and Schiller

New York, NY

CoE Site Operations

Oversee, manage and further develop financial and cost management for the CoE India sites
Manage financial/headcount budget and expenses of CoE Site Management organization in India
Work with Site Manager to prepare high-quality documents, Excel sheets and presentation decks
Maintain the site-wide performance metrics and reports; work with Central CoE to ensure accuracy of reporting and numbers
Prepare and facilitate Site Management meetings and onsite, including agenda setting, keeping meeting minutes and tracking actions
Manage deployments from a receiving site perspective; ensure that space/infrastructure are adequately provided through Shared Services and enforce compliance with/sign-off of the Migration Planning Process (MPP)
Develop and maintain site marketing material / the pitch book

Detroit, MI

Site Operations Manager

Detroit, MI

Robel and Sons

Detroit, MI

Site Operations Manager

Work with the Process Engineer and the Tech group to improve production processes and establish improved work procedures
Continuously promoting a positive working environment, which provides opportunities for the development of strong working relationships
Develop a solid working knowledge of utilities and wastewater area resources, equipment and process performance to provide site guidance
Establish clear performance expectations, monitor, and provide continuous feedback to promote team / individual development and growth
Effectively work with field services and turnaround management on execution of large project and turnaround work
Evaluate and improve usage of current equipment and work methods
Identify and correct unsafe conditions and acts; recognize positive safety performance as well as individual and team contributions to a safer workplace

present

Detroit, MI

Specialist Site Operations

Detroit, MI

Hayes, Howe and Williamson

present

Detroit, MI

Specialist Site Operations

present

Provide support for key systems supporting the production facilities including production and control networks
Manage problem tickets and work orders submitted to the Technology Helpdesk
Work with Enterprise Technology team resources to optimize the Technology services provided to the PU
Investigate and specify the solution to defects and continuously improve work practices
Execute changes in line with Technology change control procedures and engineering management of change (MOC) processes
Proactively promote BHPB's Continuous Improvement Program
Assist in the planning and execution of Technology projects

Education Education

Bachelor’s Degree in Computer Science

University of Central Florida

Bachelor’s Degree in Computer Science

Skills Skills

Act as a "Green Ambassador" to ensure proper implementation of all venue environmental sustainability goals
Practice professional concert and radio etiquette
Observe and analyze site and surroundings to proactively address any arising issues
Cooperate with all staff and promote a safe and productive work environment
Assist with venue set up and tear down, including moving items from off site locations and preparing backstage and public areas for events
Carry out special projects as assigned by manager
Work before, during, and after events to ensure the venue is always "Show Ready" for our fans and artists
Keep walking paths clear of debris and tripping hazards
Clean, stock, and supply designated facility locations, including, but not limited to post-event cleanup
Perform minor repairs when necessary

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E-commerce Site Operations & Experience Manager Resume Examples & Samples

Improve conversion through site experience enhancements and continuous testing (MVT, AB, usability)
Redesign & develop the platform to plug in technologies and improvements that drive acquisition through to conversion
Create testing plan and project schedule; oversee implementation of the plan directly and/or indirectly through campaign programs and deliver value adding lead generating/brand building activity
Grow our personalization program, offering tailored site experiences to pre-identified customer segments
Evaluate impact on business objectives, digital marketing plan and overall campaign activity
Manage design, IT and testing agencies ensuring campaigns reflect promotional activity and target KPIs; hold weekly meetings to drive to targets, suggesting improvements and actions are fulfilled to drive incremental sales
Excellent written, oral and interpersonal skills; is experienced in stakeholder management and the ability to Influence others
Strong organization, planning and project management skills and mastery of related tools
Highly developed presentation skills
BS or its equivalent in a related field
Online experience (2-4 years) in online testing/UX, in an eCommerce environment
Extensive understanding of Demandware CMS capabilities
Technical Knowledge; strong analytical and evaluation skills. Strong reporting capability with prior experience in using Omniture Sitecatalyst and/or Google Analytics
Can develop and report on success measures and KPIS
Solid understanding of user behavior in a digital environment & current online marketing concepts, strategy and best practice
Experience working with online marketing channels (SEO,PPC, email, affiliates, social) a plus
Budget planning and supplier management

Digital Commerce Site Operations Analyst Resume Examples & Samples

Provide analytical support on projects to improve process efficiency and the overall customer experience for LordandTaylor.com
Build reporting and processes related to ecommerce initiatives
Facilitate communication and issue resolution between the call center, distribution center and Digital teams
Analyze report results and effectively communicate findings to pertinent teams
Work cross functionally to resolve merchandise receipt issues
Organize vendor trainings for the Call Center
Assist with projects within various areas of the eCommerce department including merchandising and marketing as needed

Junior Site Operations Analyst Resume Examples & Samples

Coordinates and manages setting up important assets and marketing materials for the Bloomingdale’s site (Desktop, Mobile, and iOS and Android Apps)
Liaises with the marketing and merchandising teams to collect appropriate linking and messages
Uses content management system (CMS) to set up these assets
Responsible for assisting in resolving daily issues in content management system (CMS)/ first point of contact for escalating emergent issues to outside support teams regarding these issues
Identify opportunities to improve Merchandising and related business and operational processes and standards
Manage the monthly release process for the site content systems
Create new process to document and distribute systems release details for the Production team
Oversee planning of the release activities schedule, QA resources, system outages and related user notifications accordingly and act as the business stakeholder for each release launch
Attend all system release check-point meetings with technical teams
Partner with QA and technical teams to troubleshoot site related issues during release testing and launch
Own creation of the business specific documentation of release process and help identify opportunities for improvement
Resolve daily technical and operational issues for system users
At least one year of experience within E-commerce environment
Must be a team player and have ability to work with all levels of management

Remote Site Operations Regional Tech Manager Resume Examples & Samples

Minimum of 10 years business experience
Experience with Managed Service or alternate Outsourced Vendor models preferred
Proven track record in execution and delivery roles
SME in Vendor Management
SME in Technology Program & Project Management
SharePoint, MS Office, Database, etc…
Excellent vendor management skills
Demonstrated capabilities in Planning, Project Management and Technology Operations
Strong customer support and delivery orientation
Strong communication skills. Capable of influencing others, builds relationships easily and is comfortable working in a collaborative team environment
Candidate must be comfortable with escalation and transparency
Technical capability in MER/TR room equipment types, including, but not limited to WAN infrastructure, Networking & Telephony Equipment
Good working knowledge of technology room standards, MEP systems as they relate to room design and operations and low voltage design and implementation
Strong analytical skills, prioritization, and decision-making skills
Ability to travel to US Regional Offices as required. Estimated travel 25% to 50% depending upon progress for a particular region

CoE Site Operations Resume Examples & Samples

Site Manager Support and Deployment
Provide business support to the Site Manager & COO, act as his/her deputy, and support him/her in further developing the vision, strategy and value proposition for CoE sites and its affiliates in India
Prepare and facilitate Site Management meetings and onsite, including agenda setting, keeping meeting minutes and tracking actions
Help organize other meetings and events, e.g., town halls, senior management visits, staff meetings, etc
Maintain up-to-date documentation of operating models, organizational structures, site governance, etc
Manage deployments from a receiving site perspective; ensure that space/infrastructure are adequately provided through Shared Services and enforce compliance with/sign-off of the Migration Planning Process (MPP)
Work with Site Manager to prepare high-quality documents, Excel sheets and presentation decks
Finance, Risk, Control & Projects
Manage financial/headcount budget and expenses of CoE Site Management organization in India
Oversee, manage and further develop financial and cost management for the CoE India sites
Lead and oversee CoE India projects and portfolio including business case tracking
Site Operations and Performance Reporting
Partner with IT, Corporate Real Estate Services, Financial Accounting, Business Continuity Management and HR to support growth of the CoE India sites and its affiliates ensure that a robust and cost efficient infrastructure is provided
Maintain the site-wide performance metrics and reports; work with Central CoE to ensure accuracy of reporting and numbers
Review monthly Site Performance Scorecard, monitor the development of key performance indicators, analyze trends around human capital, financial, risk/control and operational metrics, and synthesize commentary on behalf of Site Manager
Partner with firm-wide infrastructure groups (Sourcing, Legal, global workforce services, infrastructure) to build complex, outcome-based Engagement Models and assisting with the translation of the solution into appropriate executable frameworks
CoE Site Strategy and Strategic Initiatives
Support and drive the implementation of CoE strategy that is built on the strategic priorities of; increasing utilization, improving service excellence, developing service model and driving the CoE talent agenda
Own and execute specific initiatives in support of the above Strategies
In cooperation with the Head CoE & COO, set and oversee the implementation of the CoE strategic objectives and annual business plan for the India sites and its affiliates
Responsible including business case oversight for projects in the CoE Sites; primary representative for CoE Site Management for these projects
Support the Head CoE India in building and implementing a Country wide strategy
Develop and maintain site marketing material / the pitch book

San Jose Site Operations Manager Resume Examples & Samples

Demonstrating Strong EQ (Be Aware) – Having a keen sense of self awareness is the foundation of leadership at Adobe. As a leader, we look to you to inspire teams to greatness with empathy and mindfulness of your impact on others from summer interns to the Board of Directors. And whether you’re in headquarters, New York, London, Tokyo or Bangalore, you’re attuned to emotional, situational and cultural surroundings and adapt your approach accordingly
Selecting Talent (Be a Recruiter) – You’re a talent magnet! You’re masterful at attracting and selecting a diverse pool of top talent. You realize that organizations get the best results when there is diversity of ideas and experiences and you actively foster inclusion. You’re also invested in building a strong internal and external pipeline of talent for current and future business needs. Your bar for top talent is unwavering
Role Modeling Check-In (Be a Coach) – We don’t believe in annual reviews and rankings. That’s why, feedback flows constantly at Adobe. We believe that careers grow when feedback is iterative, not quarterly or annual. You’re an inspirational and effective coach; a leader who sets challenging yet attainable performance expectations and holds the team accountable for doing the same
Leading Change (Be an Agent of Change) – Change leadership is what you do! In fact, you excel at it. You’re great at building support for change and getting teams aligned around a vision. Your actions inspire those around you to see the opportunities, take risks and accelerate into motion
Scaling the Business (Be an Owner) – You’re a visionary. You know what it takes from a people, product, process and systems perspective to grow the business. Your mission is to deliver an exceptional customer experience by championing global collaboration and driving accountability

Associate, Site Operations E-commerce Resume Examples & Samples

Online content
Content configurations to improve user experience and ‘shopability’ onsite, on mobile and in transactional emails Example
Ability to work collaboratively within a team environment and under pressure
Structured, organized, process orientated with strong numeracy and analytical skills
Strong understanding of multi-platform digital marketing
Experienced in working with Content Management System/s (CMS)
Tertiary qualifications in ecommerce or marketing, ideally with a digital focus or equivalent professional experience
Passion for youth marketing, sports and fashion
Pro-active team player and fast learner
Highly organized with ability to multi-task and work towards competing timelines
Advanced understanding of working with a CMS
Outlook, Excel, Word and PowerPoint: advanced

Associate Site Operations Analyst Resume Examples & Samples

May coordinate and manage setting up important assets and marketing materials for the Bloomingdale’s site (Desktop, Mobile, and iOS and Android Apps)
Review and approve certain merchandising and marketing promotions prior to site launch
Experience with CMS (Content Management System)
Must have business analytical skills

Eastern Region Site Operations Manager Resume Examples & Samples

10 years work experience, at least 5 year in Facilities Management or Customer Relationship Management
Excellent Partnership & alignment skills with key stakeholders to achieve common goals
Excellent customer service, communication, influence and negotiation skills
High capability in operating in and managing cross-functional and multi-disciplinary teams
Ability to develop business case proposals to senior executives
Great judgement and ability to build relationships across distance
Innovation, process improvement/organizational efficiency
Problem solving, analytical skills
Selecting Talent (Be a Recruiter) – You’re on top of current and future talent needs as the business evolves because one of your key goals is to build high performing teams. You do so by adopting a rigorous approach to hiring superior talent and are intentionally inclusive to attract diversity of ideas and experiences

Assistant Site Operations Manager Resume Examples & Samples

Delivery of service that meets SLA's and customer satisfaction
Supporting the achievement of productivity improvements
Contributing to service transformation and business growth
Maintain the efficient operation of the unit in the absence of the Operations Manager
To assist the Operations Manager in the management, training and coaching of junior members of staff/colleagues
Operate and maintain equipment on site, ensuring that quality standards are achieved and customer requirements are met
Carry out quality checks to ensure quality standards are maintained
Assist the Operations Manager in the planning and control of the production of work by fully utilising the equipment and producing work by the most economic method, ensuring maximum profitability is achieved and customer requirements are met
Undertake day to day management activities for the team, including but not limited to absence management, holiday authorisation and recording
Undertake day to day management activities for the team, including but not limited to absence management, holiday authorisation and recording Exceptional communication skills
Experience of operating the relevant services
Able to take responsibility for operations of the unit in manager’s absence

Outlet Site Operations Specialist Resume Examples & Samples

3+ years’ experience in an online retailing environment
Project Management experience with projects involving multiple teams and disciplines in a fast-paced, deadline-driven business
Experience developing, documenting and optimizing processes, involving multiple teams and disciplines
Web analytics experience including a solid understanding of web metrics, testing methodology and optimization strategies
Knowledge of key merchandising, marketing business principles specific to eCommerce
Experience with web-based analytical tools such as: CoreMetrics, Omniture Site Catalyst or similar demand driven solution
Experience with Omniture Merchandising Commerce Management Console SAS Enterprise Guide, SQL, Business Objects, and REI Business Rules Tool (BRT)
Strong interpersonal skills – able to communicate with all areas of REI and influence others in a collaborative work environment
Highly motivated, organized, able to multi-task and work under tight deadlines

Site Operations Manager Resume Examples & Samples

Responsible for driving global best practice by continual improvement of business processes, systems and standards. Close cross functions interaction with Finance, Legal, as well as other functional support groups
Measures of success include documented improved efficiency, improved portfolio flexibility, balanced portfolio allocation between multi-project environments, high performance & consistent infrastructure, demonstrated compliance to national & international code / statutory requirements, success in meeting company’s world-wide standards, and maximization of value-engineering and/or cost reducing opportunities to ensure cost effective deliveries
Ensure seamless communication, consistent follow up and timely receipt of all deliverables from all stakeholders (internal/external), analysts and local brokers
Assist the Country RESO Manager to drive Real Estate strategies that improve efficiencies and effectiveness to meet organization objectives in terms of time, quality and cost
Leads project implementation programs to meet the long-term strategies of IBM’s accelerated growth focusing on contract management, process improvement, adoption of best practices, and business integrity. Measures of success include documented increased productivity, improved consistency, demonstrated success in mitigation of risks, and maximization of value-enhancing and/or cost reducing opportunities
Facilities operations strategic planning for current & long term view, Crisis & Emergency management, Space planning, Asset management, Landlord Management. Ensuring statutory & legal compliance
General administration such as

Director, Visa.com Site Operations Resume Examples & Samples

Responsible for oversight of all Visa.com site operations, including coordination, development and delivery of new website content – collaborating with key internal and external stakeholders to determine optimal content solutions, and coordinate/manage content development, production and publishing to Visa.com
Responsible for assessing all new project requests, providing recommended solutions, and coordinating across internal Visa.com team, Technology partners, and creative resources
Serve as digital product manager for most visible and strategically important Visa.com experiences, and responsible for developing vision to innovate/evolve these experiences, including scaling for global rollout (where applicable)
Coordinates all internal planning and alignment sessions, providing direction to cross-functional team supporting Visa.com operations (internal business partners, CR/UX resources, information technology partners, content management support)
Directs digital creative and user experience resources (both internal and external) to achieve outstanding thought leadership, creative work, and measurable results. Works collaboratively to build business partnerships that ensure consistent high value for Visa
Continuously reviews website analytics to identify, recommend and execute on site enhancements and optimizations
Manages internal and external resources (CR/UX, content management/publishing support), adjusting resource allocation when necessary, with specific focus on increasing overall efficiency of website operations (i.e., increasing speed to market while ensuring optimal quality)
Coordinates team budgets and responsible for external vendor management
Ensures that Visa is producing world-class digital content, while integrating all relevant brand attributes into our strategic plan in ways that are meaningful to users and support the brand objectives
10+ years of experience leading large-scale web marketing operations, with either client-side or agency experience, and deep knowledge of digital marketing best practices
Exceptional project management skills, with keen attention to detail and proven ability of successfully managing multiple complex digital marketing projects on time and within budget
In-depth knowledge of web content management systems; Adobe Enterprise Manager experience preferred
Strong planning, organizational and problem-solving skills – takes initiative, overcomes adversity and creatively solves problems or roadblocks
Poised and effective communications skills (both oral and written), with ability to adjust communication style and message based on audience
Demonstrates exceptional teamwork, interpersonal and relationship-building skills; leads by both influence and example

Site Operations Manager Resume Examples & Samples

To manage, coach and develop relevant Service Delivery Operations staff
Ensuring the client's service requirements and SLAs are understood by the whole team and implemented
Supporting operational team to achieve SLAs
Previous experience in customer facing service delivery roles
Familiarity with relevant service offers

Associate Site Operations Manager Resume Examples & Samples

Manage implementation of project releases, interfacing with cross-functional teams, Creative, Merchandising, WS Information Systems and vendor Design and Tech teams to ensure on time and on budget completion of project releases
Manage day-to day relationships with vendors, partners, and internal department teams
Develop site strategic and tactical plans to improve site and internal testing of functionality and user acceptance
Authors functional specifications documents and customer call center site overview for each release
Acts as site operations manager for wsedding.com and fills in for Williams-Sonoma.com site manager when necessary
Coordinate and administer on going testing for each project release and major site launches
Works on special assignments as needs
Ongoing management of the team?s process map and oversight of bridal fulfillment for advertising packets is two current examples
BA in Arts or Science fields
One to two years experience in project management role
Knowledge of web site development processes and project management as a discipline
Internet, Catalog or Retail buying/Merchandising experience a plus
Strong interpersonal skills/team player and demonstrated ability to work with various teams harmoniously while keeping project releases on time and on budget
Proven business skills and demonstrated ability to understand technology, including database structures and site architectures
Experience with testing software and/or web products
Strong affinity for the Williams Sonoma brand

Site Operations Manager Resume Examples & Samples

5+ years of Operations / Practice Management experience in Ambulatory Health Care, particularly in Health Centers
Bachelor's Degree in a Health related field
5+ years of experience and/or training in Management / Supervision
Master's Degree in a related field
Bilingual (English and Spanish)
Familiarity with Latino Community

Associate Site Operations Manager Resume Examples & Samples

Manage the execution from start-to-finish for site and some digital marketing projects for tuxedo rental portion of Macy’s.com by collaborating with cross-functional teams
Responsible for logging site issues in ticket tracking system and working with manager to resolve
Handle from start-to-finish, all site and digital marketing asset production by working with the creative team
Provides monthly project updates to Site Operations Manager and key stakeholders
Ensure successful releases of web enhancements and projects working with engineering team
Assist Site Experience Manager with site enhancement initiatives: create project brief, kick off project meeting, site analytics reporting
Works closely with call center team to provide information and help resolve issues pertaining to customer inquires
Performs daily site audits to ensure accuracy of site content, site merchandising and user experience
Participates in UAT process for all new site enhancements with Site Experience Manager and cross functional teams
Performs competitive analysis to come up with recommendations that improve customer experience and drive business growth
Works with Site Experience Manager to develop site asset performance reporting. Use web analytics to make data-driven and/or informed decisions or recommend insightful actions that affect shopping & navigational experience
Supports implementation and coordination of A/B optimization testing
Performs other duties as needed/assigned
Bachelor’s degree or equivalent combination of education, training and/or experience
2+ years of experience in eCommerce in the apparel industry preferred
Strong project management skills with proven track record of delivering high quality work under tight timelines
Strong analytical skills preferred
Very detail oriented with ability to multi-task and maintain organization
Work well independently and collaboratively with all levels of the organization
Demonstrated ability to work well in a fast-moving environment and react quickly under pressure
Experience with Microsoft Office suite of programs, including Outlook, Word, Excel and PowerPoint

Mgr Site Operations / Site Reliability Eng Resume Examples & Samples

Guide the development of your team focusing on individual career growth as well as the overall bond of the team itself
Lead and contribute in the SiteOps team to maintain and build out our infrastructure and servers
Evolve infrastructure, server, deployment strategies, and testing to support our goal of 100% up-time and quick turnaround of deployments for the product development organization
Continuously improve our infrastructure to be easy to deploy, scalable, secure, and fault-tolerant
Work closely with our architects, engineers, product managers and other stakeholders to meet the needs of the organization
Drive the processes in which our SiteOps team operates and iterates/releases
You are smart with an intellectual curiosity that motivates you to keep on top of technical trends - but you also have deep knowledge in the tools of choice
You have designed, monitored, and managed scalable and fault-tolerant deployments and supported them in real-world scenarios
You are service-oriented, and enjoy working with engineers to make the software development process as painless as possible
You have experience in people development – 1:1’s, performance conversations, setting goals and checking back frequently - enabling your team members to succeed
You are able to support your team members and lead by example – deliver projects with very high quality, on schedule and with proper communication to stakeholders
You are able to explain complicated topics and new technologies to any of your peers; you can teach people new stuff, rather than do it all yourself

Site Operations Manager, Principal Resume Examples & Samples

BA/BS in engineering, sciences, project management, construction management, environmental management, related science field or equivalent experience
10+ years of experience in one or more of the following: engineering, biology & chemistry, utility operations & maintenance management, environmental management, waste management, project management, construction management, contract management, quality assurance, facility security management, stakeholder relations (agencies and community), or safety program management or related
Residential requirement to live near Hinkley, CA; or be able to relocated to Hinkley, CA
Available to travel 10%-20% of time to Bay Area and other locations as required
MA/MS or PhD in engineering, sciences, project management, construction management, environmental management, or related science field
Experience or knowledge of farming operations, in-situ remediation and water projects desired
40-hour HAZWOPER (be able to obtain within 3 months after start)
Site Operations: Provides safety and compliance leadership and oversight of construction and operations and maintenance of remediation activities. Responsible for and oversees all site investigation activities; sample collections; biological surveys; well drilling; construction of new facilities; construction kick-off meetings; management of all waste; employee and contractor training and site orientations; and contract management. Also provides guidance to PG&E’s quality control inspector who inspects these activities
Site Representative and Relationship Building: Represents PG&E and the project to various stakeholders. Acts as the site host by making project presentations and giving tours to orient stakeholders to the site and project. Provides formal communications to stakeholders, including answers to their inquiries about the site and its history. Also participates as PG&E representative during local community activities and communicates with local governmental officials. Builds and maintains relationships with local farming partners and regional farmers. Acts as liaison with local PG&E operations to ensure that all activities on the project and at the compressor station are coordinated
Project Management: Provide support as needed to project management team. Support may include report preparation and review, analysis, contract management, negotiating agreements, special project strategy, financial analysis and regulatory support
Safety and Compliance: Executes a comprehensive safety program for the site that includes safety procedures; job safety analyses; safety inspections; investigations, training, and daily tailboard meetings. Develops and executes a comprehensive program for compliance with all applicable laws, regulations, permit conditions, access agreements, and agency authorizations. Develops and executes a program to prevent spills and releases of hazardous materials. Works with Corporate Security to develop and execute security plan for site including management of a security contractor. Works with others on project team to develop and execute protective measures for onsite cultural and biological resources. Manages all local property management issues for PG&E parcels

On-site Operations Manager Resume Examples & Samples

Bachelor's Degree in related field or equivalent experience
3 years of management experience that includes supervisory responsibilities of 1-4 direct reports or equivalent
Previous management experience in business Development /client management, branch operations, Human Resources, and customer service
Ability to communicate effectively in writing, verbally, interpersonally, and in presentations
Able to interact and communicate with all levels of staff and management
Working knowledge of: desktop computers and MS Office Suites: Excel, Word, PowerPoint, Outlook, Internet access, fax, copiers, phones and other office equipment needed for the job function
Ability to multitask
Working knowledge of labor and employment laws
Process improvement experience
Experience with client interface, aware of organizational culture differences
Experience with on-site operations for Fortune 500/1000 companies

Director, Site Operations Resume Examples & Samples

End-to-end order management of all physical and econtent orders
Rigorous oversight of all internal and third party performance with all partners who deliver services on behalf of, or in support of B&N or NOOK order fulfillment
Close monitoring of all revenue streams and impact to the Digital P&L’s
Oversight of production team and all back end processes, projects, and deliverables that require production execution
Ownership of Digital pricing strategy and execution on the site(s)
Ownership of operational fulfillment programs including Drop Ship, Internal Marketplaces, External Marketplaces, Same Day Delivery, and Textbooks
Drive continual process improvement and new partnerships to ensure delivery of value to the company while keeping the customer experience at the forefront of all efforts
Promote a customer centric culture where teamwork, exceptional performance, and personal integrity are highly valued and promoted, and robust communication is the rule of thumb
Develop and mentor a high performing, industry leading team to support future delivery of Omnichannel capabilities for the Barnes and Noble organization
Bachelor’s Degree required along with a minimum of ten years proven experience in Retail eCommerce operations
Demonstrated expertise with leading cross-functional teams and developing strong business partnerships with leadership and work groups
Exceptional communication skills, both verbal and written
Ability to quickly assess proof of concept initiatives against budget/expected return on investment
Working knowledge of Manhattan OMS

Senior Analyst, Site Operations Resume Examples & Samples

35%- Build Relationships- Collaborate with Business product management, Vendors, Customer Feedback teams, IT engineering and operations teams to deliver the common online business goals. Proactively analyze and identify quality risks and develop business cases to address them. Closely work with Customer Service Representative teams and customer feedback teams to analyze, identify, categorize customer issues and prioritize and channel it to appropriate teams for resolution
35%- Single Point of Contact for Site health-Proactively identify site related issues and drive quicker resolutions based on the severity by engaging appropriate teams (Business, Vendor and IT issues). Participate in root cause analysis of high priority issues. Closely work with external vendors, internal product and IT teams to ensure cross-functional representation. Partner with various business teams to accurately measure business impact for high priority incidents or issues. Collaborate with Merchandizing, Creative content and order management teams to provide world class end-to-end interconnected experience for our customers
10%- Communication-Communicate to all levels of business, IT and vendor teams
20%-Process Oriented- Create and implement operational processes to drive optimal customer satisfaction, revenue, throughput and performance. Define SLAs for issue resolution and ensure that they are met
Must pass a background check
Bachelor’s degree in Computer Science or related field or equivalent experience required
4-6 years of work experience is preferred
Minimum 3 years of experience in online retail operational experience required
Experience in working with product vendors, ecommerce product managers
Through understanding of ecommerce work flow, customer path to purchase and fulfilment methods etc
Ability to work cross-functionally and build relationships to achieve company goals
Ability to prioritize and multi-task effectively
Experience with process improvement and implementations and automations
Strong customer centric focus
Ability to identify opportunities to automate
Proven track record of taking ownership and driving meaningful results
Exceptional interpersonal, communication skills
Ability to collaborate and work with the team
Street smarts and willingness to roll up your sleeve and do what's necessary
Advanced knowledge in using reporting and presentation tools
Advanced knowledge in using any incident ticketing system
Strong skills in troubleshooting issues using tools (Example: IBM Tealeaf, SOASTA, Splunk, Omniture etc.,)

Manager Customisation Site Operations Resume Examples & Samples

You develop, optimize and lead all processes associated with maintaining and configuring the miadidas and your reebok website experience
You implement changes to website aesthetic and content, ensuring data consistency and accuracy for desktop and mobile sites
You support timely implementation of brand campaign content
You constantly monitor content, identify and correct outdated or broken information in collaboration with web analysts and according to business guidelines
You prioritize incoming requests, plan and define deadlines
Together with your requestors, you are constantly improving our processes and define best practice
Experienced in Content Management
Stays cool in a fast-paced, deadline-driven environment
Can-do attitude and still attention to detail
Consumer focused
Ability to work in an international team
Basics in HTML/CSS/JavaScript
Degree or Diploma in Business/Marketing Management or System administration
3-5 years’ experience with Website Content – Preferably Demandware or other eCommerce platform

Site Operations Manager Resume Examples & Samples

Developing and growing a PGK 100M+ operations and maintenance service company for ExxonMobil PNG. Scopes of work include: light and heavy vehicle maintenance services and small design and construct non-process infrastructure projects
Supporting the labor staffing needs of ExxonMobil PNG and its tier 1 contractors
Identifying and growing road and civil maintenance projects for other clients in the Hides Region of PNG
Liaising with ExxonMobil LNG Operations and Maintenance team and reporting progress
Supervising contracted staff which could total more than 300
Engaging effectively with the local Hides community and meeting with them regularly to explore and develop local business initiatives
Developing succession plans for key PNG employees to become future leaders of the site organization
Making safety inspections and ensuring camp site and project safety
Checking and preparing site reports, designs and drawings
Maintaining quality control procedures
Motivating the workforce – especially the local Hides PNG employees
Having basic understanding and ability to build capacity of the local PNG people in project management, developing project plans, coordinating projects, communicating changes and progress, completing projects on time and budget, and managing project team activities
Bachelor's degree in Civil Engineering/Mechanical Engineering/Construction Management or related field
10 – 15+ years’ experience in international development
10+ years’ experience in remote site operations support role
General Management skills (Planning, Financial, Analysis, Business development) are required
Business-oriented mindset. Strong judgment and strategic thinking. Mental agility with ability to focus on key issues quickly and incisively
Demonstrated success in project management and team execution
Knowledge in building local content on projects through employment and contracting initiatives
Previous track record of working with local communities on construction projects
Civil and Operation/Maintenance experience managing multiple projects
Experience of working in oil/gas operation/maintenance facilities
Strong team-building and managerial skills
Current driver’s license
Must be willing to travel for long periods of time

Head of OSD Site Operations Resume Examples & Samples

Responsible for the oversight and direct management of the business unit and ensure that all organizational activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations. Provide direction and guidance to the operational, and technical leaders of the organization
Direct the preparation of short-term and long-range plans and budgets based on broad corporate goals and objectives
Oversee administration, operational, and technical management team who direct department activities that implement the organizations policies
Creates the structure and processes necessary to manage the organization's current activities and strategic plans, including facility reconfigurations, potential site expansion and other opportunities in Puerto Rico
Maintain a sound plan of site organization, establishing policies to ensure adequate management development and to provide for capable management succession
Develop and install procedures and controls to promote communication and adequate information flow within the organization. Implement programs and efficiencies that meet corporate goals and objectives
Establishes operating policies consistent with the organizations’ policies and objectives and ensures their execution
Evaluates the technical results of overall operation regularly and systematically and reports these results to NA or global executive leaders as needed
Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood
Bachelor’s degree (or equivalent) in Engineering, Logistics or Business Administration and 8-10 years of experience in leadership roles within the pharmaceutical industry is requred; Master’s is preferred. Related experience may also be considered
Previous management experience is required
Knowledge of regulations applicable to the pharmaceutical industry

Manager, Site & Operations Analytics Resume Examples & Samples

Bachelor Degree in Statistics, Economics, Operations Research or related field or quantitative MBA
4+ years experience in applying analytics to answer business questions and provide actionable recommendations
2+ years of experience managing direct reports
Experience using databases (e.g. Oracle, Redshift), and data visualization tools (e.g. Tableau, Microstrategy)
Able to effectively communicate (oral and written) results and analysis
Adept at translating business needs into technical requirements and translating data into actionable insight
Demonstrated ability to problem solve and drive for results
Master’s degree in Statistics, Economics, Operations Research or related field
Leader with experience setting a vision and guiding teams to produce high quality analytical (e.g. predictive models, applied statistics, econometrics, segmentation) solutions to enable business results
Working understanding of big data technologies (e.g. Hadoop, Redshift) and delivery methodologies including agility (e.g. Scrum)

Site Operations Manager Resume Examples & Samples

Ensure the safe operations of the manufacturing unit in accordance with the MBM Guiding Principles and the INVISTA Risk Management Profile
Effectively lead and manage a leadership team consisting of three Reliability Center Managers (Operations Managers) and a Maintenance Manager in all aspects of safety compliance, operating excellence, and maintenance best practices
Establish clear performance expectations, monitor, and provide continuous feedback to promote team / individual development and growth
Motivate, influence, positively embrace change; drive a culture that creates long-term business value through innovation, value creation, waste elimination and challenging the status quo
Quickly assess performance or capability gaps and take corrective action
Develop a solid working knowledge of utilities and wastewater area resources, equipment and process performance to provide site guidance
Maintain awareness of procedures, work practices, equipment availability, risks and potential interrupters in all production areas
Identify and correct unsafe conditions and acts; recognize positive safety performance as well as individual and team contributions to a safer workplace
Apply Market Based Management to get better results. Mentor the organization to apply Market Based Management based thinking
Employ positive, strong verbal / written communication and interpersonal skills in working with various levels of the organization. (engineers, supervisors, operators, maintenance, and contractors)
Effectively communicate progress, plans and issues with site operations leadership and the commercial business team as required
Effectively communicate operational issues that are, or will, potentially affect the production areas
Effectively work with reliability and process technical teams to improve maintenance and operations performance and practices
Effectively work with field services and turnaround management on execution of large project and turnaround work
Actively support meeting daily goals through good analysis, critical thinking skills and resource allocation
Organize, prioritize and multi-task while meeting and/or exceeding deadlines
Minimum of 10 years’ experience in manufacturing / industrial experience or related military experience
Minimum of 5 years’ leadership experience directing the activities of others in a manufacturing / industrial environment or related military environment
Experience with Process Safety Management (PSM) and working knowledge of OSHA safety standards
Intermediate skill level in MS Word, Excel and PowerPoint including: Creating workbooks & writing formulas with functions in Excel; Procedure documentation and formatting in Word; Creating slides for presentations and project mapping in PowerPoint
Minimum of Bachelor of Science
Bachelor of Science in Chemical Engineering or Mechanical Engineering
Minimum of 10 years’ supervisory experience within a manufacturing / industrial / refining or large continuous chemical plant operations or related military environment leading teams of 20 or more
Experience in (RCA) root cause analysis techniques or other similar problem solving systems

Asst Director for Site Operations Tip Resume Examples & Samples

The Assistant Director trains, coaches, and oversees fellow TIP staff who serve as site supervisors during summer programs, as they interpret Duke TIP policies and procedures, contributing to decisions on specific operating issues, staff handbooks, and materials that ensure compliance with TIP regulations and the smooth operation of TIP Educational Programs. The Assistant Director will develop processes and training for site supervisors, advising them during oversight of program sessions
Work with the Director of Educational Programs in the development and oversight of appropriate risk management strategies for students and staff attending domestic and international Field Studies
Manage emergency and crisis situations with students and staff during program sessions
Oversee and advise on the development of curriculum materials for all Field Studies and related programming
Review and approve each instructor's syllabus, offer academic guidance and help each instructor plan the academic day as well as activities such as field trips and special lecturers
Oversee the review of instructors' text choice, course pack, and classroom supply requests. Advise the site staff on course activities, lab safety, and curriculum issues
The Assistant Director oversees and coordinates planning for logistical aspects of Field Studies sites such as, housing, dining, health care, transportation, equipment rentals, special events, materials procurement, and student activities
Make recommendations as to program locations and partnerships
Oversee the arrangements for group airline travel as needed for program operations
Assist and advise the Director of Educational Programs on issues of policy involving the dismissal of Field Studies students and/or staff and other disciplinary decisions as needed
Coordinate the processing of Field Studies staff evaluations at the conclusion of programs
Report evaluations and written summary assessment to the Director and other staff members as directed
Oversee the preparation of annual report of Field Studies, evaluating the academic, residential, and logistical aspects of the programs, and making recommendations for improvements
Develop and recommend a budget for Field Studies to the Director of Educational Programs
Review and reconcile actual expenses to budget; develop pricing recommendations and models. Collaborate in the development, implementation, and ongoing evaluation of admissions protocols for Field Studies
Work collaboratively with Marketing to develop materials, strategies, and communications about Field Studies. Collaborate in the recruitment, hiring, training, and supervision of summer Educational Programs employees
Represent Duke TIP Educational Programs at conferences, workshops, Recognition Ceremonies, staff recruitment events, and professional meetings

Site Operations Manager Resume Examples & Samples

Leading, motivating and inspiring your team ensuring that you create a positive and performance driven team environment that results in excellence
Continuously promoting a positive working environment, which provides opportunities for the development of strong working relationships
Setting objective standards to ensure that the sites achieve the quality assurance required by the business
Ensuring effective liaison with relevant agencies relating to quality, risk and environment to ensure compliance with external and internal Diageo standards

Senior Director, Site Operations Resume Examples & Samples

Responsible for developing and delivering on the PFS annual operating plans/goals across three sites, multiple Clients and processes. This includes collections specific targets tied to cash collected & days aging, Client Referenceability, Patient and employee experience, expense budget attainment and regulatory & compliance adherence
Identifies and implements strategies to build a high performing team including building a leadership pipeline, clear talent career pathing strategies and building key leadership capabilities across a broad leadership team that will enable the organization to achieve its next level of Greatness
Collaborates with all segments of leadership responsible for process design and development, process monitoring, and policy and procedure development. Manages all aspects of change management as it relates to operational processes, driving process metrics, staffing and employee relations, etc
Partners with PFS and RCM leaders to build a compelling innovative long term vision and roadmap that results in Conifer being recognized as the industry the leader
Advanced knowledge of A/R, collections or Customer Support/Service organizations
Ability to create an employee and customer focused culture
Talent steward. Able to coach and develop leaders as well as actively manage a talent pipeline
Utilizes process and data to deliver results through a broad geographically dispersed team working multiple processes
Confident analytical skills able to identify trends to identify improvement opportunities on both Customer and Efficiency outcomes
Work independently across multiple priorities
Ability to Communicate at all levels of the organization from front line representatives to executives
Strong change leader
10 years leadership experience directing a multi-facility healthcare business office or financial services operation
Continuous improvement or six sigma experience desired

Manager, Site Operations Resume Examples & Samples

Build and Manage the the Site Support team at Hotwire, reporting to the Director of Development Operations. This team will be responsible for the day to day operation, monitoring and maintenance of the core Hotwire Code base
Manage a team of 5 to 8 siteops and devops engineers of varying skill levels
Actively mentor your engineering team to help them progress in their careers
Lead and/or participate in the recruiting and hiring of siteops and devops engineers
Ensure proper technical design and quality standards are upheld
Contribute to our technology roadmap
Optimize team constructs and agile development processes
Interact with Hotwire’s Product Development, Marketing and Technology teams to ensure proper coordination and implementation of development activities
Proven success as an engineering manager (2+ years) with a track record of building quality product and high performing teams
7+ years’ experience designing and developing highly scalable production quality software either as a developer, devops engineer, or both
Proactive, great attention to detail, results-oriented problem solver, and ability to meet aggressive deadlines
Strong leadership with ability to inspire and motivate those around you
Strong communication skills and ability to translate highly complex technical issues to non-technical audience
Experience working on cross-department efforts by communicating and negotiating with multiple teams to accomplish goals
Solid understanding of Computer Science, object-oriented design and development, basic unix systems design and networking
BS/MS in Computer Science or comparable degree
Travel and/or other Internet e-commerce experience is a plus

Site Operations Specialist Resume Examples & Samples

Four-year degree or equivalent work experience in an agriculture, manufacturing or business related field
Experience with or understanding of capacity planning and process scheduling. Seed processing experience a plus
Thorough Understanding of regulatory compliance requirements
Intermediate level of proficiency with Microsoft Excel, Word and PowerPoint
Excellent communication skills (verbal, in writing, etc.)
Ability to clearly communicate ideas and information
Experience in working across diverse groups
Experience in impacting change without direct authority
Experience in leading process changes

Site Operations Manager Resume Examples & Samples

Driving the OnStar cultural principles of customer satisfaction to continuously improve the customer experience and quality results with the supplier
Managing overall supplier performance on a daily basis to ensure objectives are met
Reviewing action plans relative to site, supplier and advisor performance for all objectives
Developing strategy to successfully execute service delivery across all languages and services throughout the organization
Monitoring action plans in regards to financial impacts
Reviewing and approving new programs
Coordinating (site specific) all activities regarding Call Center facility management, Information Technology and OnStar cross functional initiatives
Demonstrated ability to drive results
Demonstrated customer focus by investigating and taking action to meet customers' current and future needs
Experience in Customer Relationship Management
Strong working knowledge of customer service measurement procedures and techniques
Demonstrated ability to manage multiple projects/programs
Proven performance management skills: setting clear goals and objectives, measuring performance, and providing guidance and direction to staff that improve performance
Desire to drive excellence in servicing OnStar subscribers when faced with urgent and critical situations
BA / BS in Operations Management, Business Administration, or related field
Desire to drive excellence in servicing OnStar advisors and subscribers
Appropriate interpersonal styles and communication methods to work effectively with business partners to meet mutual goals required
Ability to effectively use computer software as it pertains to the job responsibilities
Actively identifies new areas for learning and takes advantage of learning opportunities
Knowledge of other European Cultures and a fluent speaker of another European language other than English (preferably German, French, Spanish or Italian)
Communicate effectively complex ideas with executive management

Dir Site Operations Resume Examples & Samples

Adherence to SYKES policies on ethics and integrity
Provide tactical and strategic planning to insure the infrastructure required to support the Strategic Account(s) is in place
Support Center’s compliance with state/federal employment laws, corporate HR policies and the support center’s personnel policies, procedures and guidelines
Design and implement programs to ensure the effective recruitment, hiring, development, and retention of all Customer Care personnel
Manage to an expense and capital budget
Create a team atmosphere in the Center
Ensure timely and accurate communications of company initiatives, goals and objectives
Develop and Maintain the Sykes Enterprises image in the community
Directly accountable for providing and managing the infrastructure required effectively and efficiently delivers service to a Strategic Account. Includes: Provide HR functions (Recruiting, testing, hiring, benefits, payroll, etc.), Systems support (PCs, servers, etc.), telecommunications support(Network, 800 lines, local service, etc.), Building Support (Maintenance, electricity, heat, air conditioning, cleaning services, etc.), Agent scheduling, G&A budget management, quality monitoring and HR escalations
Oversees strategy and technology implementation to achieve continuous improvement in the efficiency and accuracy of our services
Develop site forecasts
Assures that contract requirements including service levels, talk times, escalations, quality sat scores, etc. are routinely conveyed and understood by team members
Assures that contract compliance, documentation and information is up to date and files are maintained
Responsible for the supervision of new employee selection, selection process, and employee retention efforts. Personally makes all new direct report selections and performance evaluations. Reviews and approves all disciplinary actions and terminations for all employees in the Center. Serves as the escalation point for HR issues not resolved at a lower level in the organization (including escalations from Agents, Team Managers, Account Managers, etc. that work for the Strategic Account
Manage support services including planning, development, implementation, and maintenance for the account
Develop and maintain client rapport and complete satisfaction with contract and customer services
Achieves assigned Gross Profit and Revenue Targets while meeting customer service level and customer satisfaction objectives
Provides the lead role in client communications in matters of support performance reporting, billing, systems, staffing, product development, and complaints
Accountable for the information conveyed to clients and responsible for distribution to internal management, Sales, and staff of key information received
Support client goals by improving the quality & efficiency of consumer relations services, update & integrate global technology platforms and optimize & better integrate fulfillment activities
Strong and effective verbal and written communication skills
Must be able to deal with confidential/sensitive topics appropriately
Successfully manage multiple projects simultaneously
Excellent interpersonal, organizational, mediation and negotiation skills

Site Operations Analyst Resume Examples & Samples

Responsible for troubleshooting & resolving daily issues related to CMS, PIM, DAM
Central point of contact for technical support team; coordinates resolution of issues
Responsible for developing end-to-end subject matter expertise and ownership for a system in the content management suite from a user perspective
Resolve data related issues in CMS/PIM/DAM that directly impact website customer
Provide direction and guidance on best practices for owned system
Identify opportunities to improve operational processes and standards
Represent Bloomingdale’s business needs as a key member of the Release Planning Committee for assigned system component, conducting stakeholder interviews and driving the prioritization of enhancements
Occasionally consult on enterprise-wide site enhancements and business projects, providing insight into current staffing and workflows to help inform requirements for new site features
Train internal team members on new business processes related to assigned component
Occasionally creates training documentation for new and existing processes/system enhancements
Minimum 1-2 years’ experience within E-commerce environment (or similar)
Experience with a Product Information System (PIM) AND/OR Content Management System (CMS) AND/OR Digital Asset Management System (DAM)
Must be extremely internet savvy, proficient in Excel and Word
Must be organized, deadline oriented, and a quick learner

Site Operations Manager Resume Examples & Samples

Relationship management and Partnership
Regular face-to-face meetings with suppliers, IT teams and managers building relationship
Communicate infrastructure and client needs and expectations, manage site operations within printing, media, desktop provisioning (ie/ MACS) and other infrastructure services

Specialist Site Operations Resume Examples & Samples

Give your ambition purpose
Help us discover new innovative ways of working
University Degree required with 5 years of role relevant IT operations experience, or significant experience in a similar support role
18 weeks paid parental leave

Site Operations Manager Resume Examples & Samples

Lead the facility efforts to establish a lean operation utilizing PPI and the Key programs to identify and remove waste and a strong focus on the customer
Focus all manufacturing associates on (4) priorities, Safety, Quality, Delivery and Productivity/Cost
Maintain clean and safe facilities to support the overall business requirements
Monitor and review manufacturing and quality related activities for trends and identify areas of opportunity and drive corrective and preventative actions
Provide continuous feedback to associates to assure all are using best practices and are striving for continuous improvement and alignment with the business objectives
Oversee and manage operational expenses to meet budgets and financial objectives for the manufacturing facility by monitoring current conditions and applying corrective actions and proactively seeking improvements to improve the operating results
Mentor direct reports to improve their leadership skill sets and overall effectiveness through the PMD process
Assist and support other leadership team members as required
Bachelors degree in Engineering or Business Management, MBA a plus
Must be able to manage and lead change
Must have a bias for action and a continuous improvement mindset
Strong leadership skills with a focus on team building
Must have a solid working knowledge of other business functions (Financial, Sales, Engineering and Human Resources) in addition to Manufacturing and Quality
Experience ISO 13485, and/or TS16949 is desired
Must be capable of resolving complex problems
Must possess a thorough knowledge of varied technical disciplines
Must have excellent managerial/personnel skills and previous experience at the managerial level
Expert knowledge of Lean Manufacturing skills, Single-Piece Flow, Value-Stream mapping, and JIT Manufacturing techniques
Expert understanding of Total Quality Management, DFMEA, PFMEA, and Six-Sigma tools
Must be able to work effectively with all levels of the organization
Ability to develop high levels of credibility and forge solid and positive professional relationships with subordinates peers and upper management

Site Operations Manager Resume Examples & Samples

Lead a cross functional and matrixed team of on-site service specialists that work daily at key customer site
Participates in the candidate selection process, trains, and evaluates staff’s performance. Supervises staff in a manner that is consistent with our organizational culture, which is based on four values: Integrity, Intensity, Innovation, and Involvement and on open communication
Actively seeks development opportunities for team members and self. Promotes a friendly environment, good morale and cooperation
Ensure full delivery of the committed services scope of work. Collaborate and support the Program Manager for customer reviews of performance, and ensure that maximum value creation occurs and is recorded for customer
Ensures customer needs are met and high quality service is delivered through a variety of means, including staff meeting or exceeding service levels and through monitoring of the performance, productivity, attendance records and measuring and reporting on performance metrics. Assists in determining the resolution of all customer situations. Reinforces a customer focused orientation
Act as liaison between customer and Thermo Fisher Scientific. Refine processes, identify process issues, recommend solutions, develop action plans, identify operational efficiencies/deficiencies through process improvement initiatives, and promote best practices
Ability to manage and sustain all supply chain and inventory control functions across multiple locations
Responsible for managing and developing team in a positive manner. Including professional development, recruiting, corrective action and performance reviews
Evaluates employees’ training needs, identifies possible solutions and arranges for needed training and development. Ensures that employees are cross trained and develops employees to create a career path and succession plan
Collaborates with Program Manager to quantify all aspects of value creation for the customer through rigorous data collection and reporting
Writes and administers standard operating procedures to support the goals and objectives of the department and the customer
Develops KPI’s, tracks trends, and implements best practices. Report business metrics, target and define new opportunities, act as resource for sales team, act as resource for the customer in the area of service, savings and opportunities
Manage all performance measurements to optimize the customer’s perceptions. Includes customer scorecard review, talent assessment, resolving variances, and distribution of customer metrics throughout the organization. Attend and participate in quarterly business reviews at client sites
Attends training classes and regional meetings as necessary
Conduct site audits and annual physical inventory
BS/BA Degree and minimum of 2-4 years of supervisory or management experience in a lab or lab services setting
Strong analytical and critical thinking abilities to make timely decisions while functioning in a fast paced changing work environment
Working knowledge of Thermo Fisher and/or customer systems including Ariba, SAP, Oracle and others
Proficient verbal and written communication skills; including experience in writing SOP’s and presentation skills
Proven skills in managing multiple concurrent issues and prioritizing staff workloads
Demonstrated ability to work with internal and external customers; strong interpersonal skills required
Overall understanding of service management, customer satisfaction
Proven excellence in customer service skills
Detail oriented, problem solver, promotes team environment
Excellent computer/software skills. (Outlook, Excel, Word, PowerPoint)
Self-motivated with strong organizational skills
Must be flexible with hours
Basic understanding of employment/labor law regulations
Requires 25% or more overnight travel
Local travel as required
Valid driver’s license and safe driving record
Must possess the leadership and supervisory skills be able to lead, coach and motivate a large group of employees along with excellent interpersonal skills to relate well to employees, various levels of the customer business and peers. Must have a customer orientation to develop customer relationships
Must possess written and communication skills to clearly express his or her ideas, share technical information, communicate well with customers and all levels of the organization, write procedures and develop plans. Must be able to handle conflict well and give positive and constructive feedback along with managing performance issues
Must possess analytical and critical thinking ability to be able to evaluate, interpret information and procedures, to make timely decisions while functioning in a fast-paced, changing work environment
Experience and/or education in a laboratory setting – an understanding of the unique customer requirements; experience in GLP/GMP environment preferred
Excellence in customer service and solution-driven approach to problem solving
Familiarity with staffing projections and budget preparation
Inventory management and/or supply chain experience

Site Operations Manager Resume Examples & Samples

This individual contributor, with minimal supervision, will take the lead in managing certain aspects of the Lab operations, communications with stakeholders and support groups and biology projects with external collaborators (partners) in support of Cambridge ESC research
This position will involve working with scientific stakeholders to manage research collaborations for Cambridge ESC groups: managing POs and payments, managing collaborations portfolio, tracking budgets and deliverables, managing demand and forecasting, and developing, managing and troubleshooting operational issues to enable research collaboration
Minimum of (3) years experience in a Laboratory environment
Knowledge of laboratory, facilities, work environment needs for research organization
Experience working with external partners in collaboration or sourcing management
Working knowledgeable in drug discovery, able to define appropriate resources for troubleshooting and operational aspects of projects with minimal supervision
Must possess strong communication, project management, interpersonal and computer skills
Project Management Certification (PMP, CPM)
Familiarity with contracts
Budgeting and Finance

Director, Site Operations Resume Examples & Samples

Direct the responsible investment of the Expense Budget & Capital Budget for the South San Francisco Site Operation
Assemble the appropriate set of multidisciplinary professionals which integrates support
Of people, process and technology to ensure the safe, secure and sustainable functionality
Of the built environment
Monitor, assess, repair and upgrade facilities, systems and utilities to ensure the facility
Fully supports the occupants and functions housed within them. Additionally you will provide specialty support services including Safety, Health and Environment Services (SHE), Business Continuity Planning (BCP) and Laboratory Operations services to ensure site activities are performed in a continuous, safe,
Sustainable and optimal manner
Maintain awareness of advancing technology, innovations in energy efficiency,
Sustainable design and business practices which impact employee productivity, business
Efficiency, and external perceptions of the company
Develop, recommend and implement strategic plans and programs to improve efficiency,
Heighten performance and ensure the facility meets regulatory regulations, and OSHA
Health and safety requirements

Director, Off Site Operations Resume Examples & Samples

Oversee the testing of launch and recovery systems at test sites along with the coordination of General Atomics, Carrier Aircraft Force Support Unit (CAFSU) and shipyard activities while maintaining the highest standards of safe operations
Oversee the development and management of operational plans, budgets, and schedules as well as oversee and direct the coordination of all operational aspects for an organization
Lead efforts to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to use organizational resources efficiently and effectively
Serve as liaison between program/project management, project teams and administrative service departments on matters of high importance
Conduct operational reviews of cost and service structures, productivity measures and delivery methods to achieve planned targets
Oversee the development of mechanisms for monitoring progress and for problem solving with program managers, project teams, and administrative services departments while developing solutions to meet budget, schedule, quality objectives, and company policies and procedures
Oversee the recruitment, retention, and development of human resources to ensure the availability of the required management and professional talent needed to meet business objectives and organizational requirements
Maintain strict confidentiality of sensitive information
Performs other duties as assigned or required
Typically requires a Bachelors or Masters in engineering, business administration, finance or a related field, along with fifteen or more years of progressive project administration experience with at least nine of the years managing those operations in an engineering/technical environment. May substitute equivalent experience in lieu of education
Must demonstrate detailed and extensive expertise of project planning and scheduling, as well as monitoring and reporting on these activities
In-depth experience in organizational and operational problem resolution is required
Strong leadership, communications, presentation, and interpersonal skills are also required as well as the ability to interpret and explain unusually complex operational issues

IT Site Operations Engineer Resume Examples & Samples

A background in technical support and troubleshooting
Technical knowledge of various Microsoft systems including Windows 8.1, Windows Mobile, Office 365 and office 2013
Good knowledge of networking and telephony
Excellent communication skills with a passion for helping people
A hunger for learning new technologies and implementing changes

Site Operations Resume Examples & Samples

Work before, during, and after events to ensure the venue is always "Show Ready" for our fans and artists
Assist with venue set up and tear down, including moving items from off site locations and preparing backstage and public areas for events
Act as a "Green Ambassador" to ensure proper implementation of all venue environmental sustainability goals
Cooperate with all staff and promote a safe and productive work environment
Practice professional concert and radio etiquette
Carry out special projects as assigned by manager
Observe and analyze site and surroundings to proactively address any arising issues
Notify management of occurring deficiencies or needs for repairs
Keep walking paths clear of debris and tripping hazards
Clean, stock, and supply designated facility locations, including, but not limited to post-event cleanup
Perform minor repairs when necessary
Ensure supply rooms are fully stocked and maintained
Abide by all health and safety regulations
Must be able to lift 50 lbs, bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, and walk
Must have reliable transportation
Must be able to work evenings and weekends
A strong sense of teamwork

Site Operations Resume Examples & Samples

Assist with venue set up and tear down, including moving items from offsite locations and preparing backstage and public areas for events
Acute sense of judgment, tact and diplomacy
Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 50 lbs+

Director, Site Operations Resume Examples & Samples

In-depth understanding of and acting upon the critical success factors in Industrial Operations, R&D and Supply Chain Management
Advanced experience in managing a manufacturing operation
Experience working within the medical regulated environment is a plus
Advanced knowledge of industrial management techniques to ensure effective integration of all areas directed
Strong affinity with LEAN concepts
Awareness of the Sector or Corporate policies and priorities in order to identify production implications & opportunities
Ability to retool and redesign production to meet the changing needs of the business / customers
Bachelor/Master of Science degree in a technical or business field. MBA preferred
Minimum of 10 years of experience in project management and Supply Chain/Operations management
Proven ability to build and maintain effective working relationships across functions and organizations, especially with R&D
Proven track record of working successfully in a multi-national environment, good cross-cultural working experience
Ability to work in a large organization with complex and changing boundaries as well as external regulatory constraints
Strong knowledge and familiarity with external market, including customer needs, supply base, and best practices in industry
Demonstrated ability to drive continuous improvement and Lean Manufacturing techniques and methodologies
Travel will be required, expected to be less than 20%

Site Operations Asst Mgr Resume Examples & Samples

Create required reports/metrics
Provide clients with updated documentation for all processes
Continuous Improvements consultation by: Developing plans for improving production, quality and efficiency by reviewing work flows, procedures, systems and performance
Meet critical client expectations and deliver quality results in a timely manner
Advanced degree preferred, but not required
Excellent communication skills (verbal, written and interpersonal)
Minimum of 5 years managing or supervising a large mailroom/imaging department
Ability to serve as an industry SME
Thorough knowledge of corporate and legal storage requirements
Ability to perceive and analyze client, employee and technical problems. Must be able to develop alternatives and make recommendations
Must be able to perform with minimal supervision
Ability to complete and write clear/concise reports, procedures and documentation
May be required to stand for long periods of time

Senior Manager Site Operations Resume Examples & Samples

Minimum of 10 years related experience in aviation and or defense systems UAS operations, with specific experience in related flight and ground operations, process controls, testing, R&D and product development
Strong working knowledge of product “life cycle”, defense acquisition, quality product directives, aviation regulations, contracts, quality management and compliance initiatives
Ability to articulate and convert complex technical information into status reports supporting testing results
Must be familiar with Microsoft Office suite, Word, Excel, Power Point, Access. Propricer Estimator and Visio a “plus”

Senior Manager eCG Site Operations Resume Examples & Samples

Ensure our production environments are available to our customers within our defined SLA’s
Provide leadership as part of the eCG Site Ops Leadership team
Establish and maintain mutually beneficial partnerships across different functions within the company in addition to key vendors and partners externally
Leading highly skilled and motivated teams of engineers in a dynamic environment in multiple locations
Identify, advocate and influence game-changing technology and/or process improvements
Implement highly secure platform and services, in collaboration with eCG’s Information Security team
Ensure the team delivers infrastructure projects in close coordination with other technical disciplines and project managers within budget but above all with high levels of quality and automation
You have worked in various roles in Infrastructure or Software Development teams, preferably in rapidly changing environments of scale and understand all technical concepts running large internet platforms
You obtained a minimum of 5 years of people management experience
Deep understanding of high-performance, services oriented, customer facing internet applications
Familiarity with software development life cycles and the ability to affect substantial improvements where needed
Ability to communicate effectively across multiple locations, time-zones and functions
Available for travel to our sister sites within the eCG Group (See: http://www.ebayclassifiedsgroup.com/ )
Available for incident rotation (bridging between business stakeholders and on call system engineers/developers) together with the rest of the team

Manager, Site Operations Resume Examples & Samples

Responsible for providing direction and leadership to the following site operating functions: Procurement, Logistics & Material Movement, Facility Management, Employee Health and Safety, and Site Security
Ensures customer satisfaction via on time delivery of services and prompt resolution of extremely complex issues
Provide management with updates pertaining to progress in specific programs and initiatives, and assures that information required in other functional areas is disseminated appropriately
Define, develop, and sustain site operations strategy, objectives and roadmap
Familiarity with prototyping, supplier selection and qualification, material movement (including customs, octroi, MOEF regulations), facility & infrastructure management, engineering labs running toxic environments,
Demonstrated ability to communicate complex issues and create alignment across functions/businesses
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values

Site Operations Manager Resume Examples & Samples

Oversee the department's quality control and error ratio
Select, develop, motivate and maintain a properly staffed team to ensure that all work is performed and delivered in accordance with service level agreements (SLA). People Management (including conducting) performance appraisals and coach employees for performance and development
Constantly monitor the workflow and utilize team-power in the most effective manner to ensure satisfaction of all SLA commitments and maximization of cost effectiveness
Asset Management and Maintenance
Constant communication of any departmental/client changes and/or requirements
Identify and create the potential for add-on business by developing a deep understanding of the client’s business strategy and needs
Manage and facilitate department meetings
Perform other tasks assigned by direct management
Knowledge of outsourcing industry
Project Management experience desired (managing $1M+ USD projects)
Must have experience managing a large team (50)
Strong computer proficiency MS Office, MS Outlook, Excel. Should also be proficient with mailroom, imaging management and data-capture/entry applications
Must possess the ability to multi-task
May be required to lift items weighing up to 50 pounds
Departmental budget management experience
Must consent to and successfully pass all required pre-employment screenings (such as background, criminal and substance abuse screenings)

Site Operations Manager Resume Examples & Samples

Requires Bachelor's degree in a related field with a minimum of five years minimum related experience and/or equivalent combination of work and experience
Demonstrated, effective interpersonal skills are required – Expert
Broad knowledge of company policies, employment law and labor relations – Advanced
Must possess skills in Microsoft Office: Outlook, Word, Excel, PowerPoint, Access, Project – Advanced
Verbal and written communication skills – Expert
Ability to prepare & present complex data to senior management – Expert
Knowledge of Production Scheduling - Advanced
Knowledge of financial activities: Sales, Inventories, EBIT, Cash, Provisions, etc. - Basic

Site Operations Specialist Resume Examples & Samples

Assist with the execution and QA of site promotions and new offers
Coordinate with the Site Merchandising, Design, and Marketing teams regarding promotions, site real-estate, and customer engagement
Leverage available tools to add content, images, videos, and manuals to enhance customer experience
Responsible for general site maintenance and bug fixes
Assist in the implementation of new site functionality and features
Create and run reports that assist with site maintenance and assure systems are working as intended
An internal drive for excellence and a strong commitment to doing well in anything you take on
A solid understanding of Excel (pivot tables, vlookups, etc.)
The ability to learn new tools and technologies easily and quickly
A basic knowledge of HTML, CSS, Javascript, and XML is preferred, but not required
1-2 years of Ecommerce experience
Associates degree required - Bachelors preferred

Site Operations Manager Resume Examples & Samples

Primary interface between regional and company executive leadership and site operating functions
Drive alignment between regional strategy/objectives and functional objectives of each function, such that site operating functions enable the successful achievement of regional objectives
Staffing, technical mentoring as required, personal development, team building, defining organizational roles, hiring and retention
Developing and sustain supervisors/technical leaders for key areas of responsibility, and budget adherence
Create/lead cross functional teams between engineering and site operations as required to meet Applied Materials India goals
Interface with internal and external stakeholders (government, regulatory bodies, universities, etc) to achieve program goals
Drive operating rhythm/cadence – where program and project performance is reviewed at the appropriate level of detail
Demonstrated ability to lead complex, multifunction projects/programs

Site Operations Manager Resume Examples & Samples

Bachelor's degree or higher
Min. 5 years leading a team in a manufacturing or distribution setting
Production planning experience
Demonstrated experience with facility planning, analysis and layout of distribution and manufacturing operations
Demonstrated working knowledge of supply chain logistical processes; including demand planning, distribution
Requirements planning, inventory management and control, transportation and logistics planning, and warehousing
Knowledge of current industry best practices in supply chain management to support process improvement
Ability to motivate, influence and encourage a diverse group of operations associates who have varied skill levels and backgrounds
Demonstrated ability to establish and maintain effective business relationships across multiple functions
Working knowledge of how a business is run and variables that impact profitability
Working knowledge of effective inventory management and distribution practices
Personal commitment to safety

Site Operations Assistant Resume Examples & Samples

Receive delivery of materials into the store
Verify quantities of goods delivered, inspect for damage; and sign delivery tags
Prepare and maintain records concerning the receipt and issuance of materials
Update computer inventory control records
Perform periodic physical inventory and reconciles with inventory records
Assist in determining proper inventory levels, ordering points, and ordering quantities
Confer with user departments and provide cost information for budgeting purposes
Advise on methods to improve receiving, storing, and distributing materials and supplies; and maintain stock control records
Liaises with Senior Facilities & Inventory Officer to minimize inventory and eliminate obsolete items
Track usage of supplies and report on any incidence of abuse
University degree, recognized equivalent or HND
Familiarity with inventory management is an advantage
Experience with large complex organization preferred

Manager Site Operations Resume Examples & Samples

Deliver key Dev and Ops initiatives, including planning and team organization, and execution
Build and expand mutually beneficial partnerships with Development, Product and Business organizations
Improve the performance, security, redundancy and availability of systems by supporting Security SLA, working with various team in resolving issues and communicating with stakeholders
Ensure standardized mature change and release management processes, and automate deployment and maintenance procedures using industry-standard scripting languages
Provide rapid response, and trouble-shoot and triage of production issues including participation in on call duties
Apply information security best practices and respond to security events
Analyze and write process documentation, and recommend improvements
5+ years of hands-on experience managing High-Volume/Transaction Websites
Minimum of 2 years' people management experience
Prior experience in supporting distributed development teams in multiple locations coupled with a flexible, strongly adaptable ability to manage multiple tasks in a dynamic, fast-pace environment
Solid understanding of high performance, customer facing Internet applications
Understanding of product development life cycle with continuous deployments, and experience with large-scale applications deployment in cloud
Understanding of NodeJs, ElasticSearch, MySQL, Java, Puppet, Ansible, Graphite, Docker and other devops tools
Ability to communicate complex technical concepts clearly to peers and management
Proven problem solving track record focused on quick outage restore, and root cause analysis techniques
Hands on Java and http server optimization, and performance tuning and configuration
Positive attitude and willingness to take on new responsibilities
Testing and implementation of high availability and disaster recovery solutions

Site Operations Manager Resume Examples & Samples

Plan and achieve productivity, quality, and cost targets
Coordinate scheduling of prototypes with Production Control, Quality Control, Materials /Supply Chain
Evaluate personnel requirements based on business and employee needs
Recommend equipment, tooling, and processes to support business objectives
Evaluate training requirements, conduct and request necessary training as required
Enforce safety regulations and all company policies
Report any equipment that is not in safe operating condition and remove it from use
Strive to continually improve the function and operation of production
Oversee manufacturing-related departments and insure that they are meeting department goals and objectives
Develop and manage personnel and support personnel with conjunction to overall business plan
Authorize performance evaluations and wage increases for all department personnel
Recommend changes to increase cost effectiveness
Evaluate and control spending for manufacturing operating budgets
Provide an environment conducive to empowerment and implementation of standards necessary to ensure ISO certification
Evaluate and improve usage of current equipment and work methods
Work with the Process Engineer and the Tech group to improve production processes and establish improved work procedures
Ensure all production documentation is done accurately and in a timely fashion
Manage and maintain the safety and quality systems in the department
Bachelor’s degree in a related business or technical field or equivalent education and experience
Evidence of Continued Education and Training
4+ years supervisory experience in a similar position required. MBA Preferred

Regional Site Operations Manager Resume Examples & Samples

Bachelor’s degree and a minimum of 10 years of experience in Information Technology Industry or related STEM field or master's degree and a minimum of 8 years of experience in Information Technology Industry
Experience as the lead of a technical area or previous management in a technical group
Experience managing IT Infrastructure, service delivery and enterprise business applications or projects and meeting schedule commitments
Experience working with customers and key stakeholders to develop IT strategy, processes or products
5 years of prior experience working on Cisco network equipment including routers, switches, firewalls Cisco hardware, routing protocols, VLANs, and LAN/WAN circuits
Experience accomplishing goals across organizational and functional boundaries without direct-line supervisory authority over the team members
Experience managing cross-sector/cross-functional projects
Understanding of network topology and operations
Working Knowledge of Northrop Grumman Internal IT processes
Knowledge of Servers and Data Centers
Knowledge of the Cloud
Working knowledge of NGC enterprise-wide automated solutions/tools
Knowledge of NGC products and services
Experience with automated solutions, databases, websites, tools
Experience with IT Solutions Infrastructure design
Ability to lead a team of individual contributors that need work in a virtual environment
Proficient in the use of Microsoft Office suite
US Citizenship with ability to obtain security clearance

Administrative Assistant, Site Operations Resume Examples & Samples

Coordinate internal and external meetings for multiple executives
Manage hectic and complex calendars
Prepare expense reports and purchase requisitions
Coordinate both domestic and international travel arrangements
Organize space planning and offsite events
General office duties as needed
Prepare and edit PowerPoint presentations
5+ years of experience providing administrative support to 1 or more executives
5+ years of experience coordinating travel logistics on behalf of 1 or more executives (both domestic and international)
5+ years of calendar management and expense report management for 1 or more executives
Experience planning events
Experience prioritizing multiple projects
Experience with space planning and management
Experience with relationship building across departments

Site Operations Associate Resume Examples & Samples

Work with internal databases and content management systems (CMS) to create, maintain and edit product, brand, category and other relevant content on shoes.com
Troubleshoot issues and provide solutions to an array of operational challenges by debugging and using other appropriate web technologies
Work alongside with the Merchandising and Product Catalog Operations teams to update product categorization, size charts, pricing, and other product information
Assist with updating onsite search business rules and site navigation links to help improve customer engagement and experience
Work with the Site Operations team to identify and reduce process or system inefficiencies
Provide ongoing support and testing of existing content and identify any gaps
Actively seek the site for bugs, typos and optimization opportunities
Implement and execute best industry practices, processes and procedures
Bachelor’s Degree with 2+ years in an ecommerce site operations role or relevant experience
Proficiency with SQL queries to retrieve, analyze and report data
Experience creating and editing content in a CMS tool (dotCMS and Shopify a plus)
Solid understanding of ecommerce site merchandising and navigation best practices
Advanced MS Office (Access, Excel) expertise
Working knowledge of HTML and web languages
Experience with JIRA software and ticket tracking systems a plus
Strong attention to detail and the ability to communicate to stakeholders at all levels
Curiosity and passion to improve processes and learn new tools
Excellent organization skills with the ability to manage independent timelines and weekly/monthly tasks

Head of BJ Site Operations Resume Examples & Samples

Minimum 5 years of professional experience in the field of Workplace (Facilities) or Real Estate
Degree (BS/BA/BSc) or equivalent qualification in workplace (facilities) or real estate
Knowledge and experience of workplace planning, workplace (facilities) management and project management, understanding of the day-to-day operations of workplace facilities and proven success in meeting customer needs
Experience in managing collaboration relationships within workplace (facilities) management and directing these collaborators effectively to deliver on corporate requirements
Negotiation and management skills, especially with respect to others (collaborators) who may be outside the standard management reporting structure
Understanding of real estate portfolio management to be able to assist in local discussions with landlords and collaborators
Understanding of workplace financial and other performance issues and metrics; experience with taking responsibility for cost reporting and tracking; fluency in financial and budgeting processes
Ability to handle multiple and complex tasks simultaneously, and to set priorities and allocate resources as required
Business relationship management skills, ability to balance requirements set by NSN/RE and the local business, confidence and poise under pressure
Business consciousness, commitment to excellence, efficiency, drive for quality. Should be flexible, open to new ideas and result orientated
Skilled in decision making, influencing & persuasiveness, have initiative, use interactive communication, networking, planning & organizing, and problem solving

Director, IT Site Operations Resume Examples & Samples

Build an IT Site Operations team that will support WGU through its continued growth. This includes
Bachelor's Degree in Information Systems or related
8 to 10 years of experience managing IT Operations for multiple locations
Masters degree in related field
At a minimum, deliver on IT’s support service levels
Deliver projects on-time, on-budget, and on-target
Keep personal and team commitments
Xperience managing IT projects related to opening new office facilities
Proven problem-solving and diagnostic skills
Experience in process and service level improvement methods
Ability to communicate effectively with technical and non-technical audience
Experience building long term operational plans and managing the budgetary process for them
Ability to meet and set short term and long-term objectives for self and assigned team
Ability to adapt to changing conditions and plans with well-reasoned decision and minimal supervision
Ability to keep up with the university’s insatiable demand for IT services

Site Operations Manager Resume Examples & Samples

Bachelor’s Degree and 5+ years of related experience or a Master’s Degree and 3+ years experience. Additional years’ experience may be used in lieu of a degree
Must have direct experience in a management position with a focus on operations
Must have and maintain a Top Secret SCI DoD security clearance
Knowledge and experience in managing deployed operational teams in support of tactical customers and programs
Knowledge and experience of operational airborne and geospatial collection systems
Management of multiple small teams in austere environments
Knowledge and experience of project management and knowledge of process and performance management and improvement
Expert knowledge and experience in operational communication, collaboration, and information and data management solutions, preferably with US military or USG agencies dealing with DCMA 8210.1C compliance
Must have specific and in-depth knowledge of military operations, organization, terminology and the execution of staff planning (Joint Military Decision Making Process) in a joint, combined and interagency environment
Must have strong interpersonal skills and be customer oriented as well as have the ability to operate independently
Shall be knowledgeable with all associated platform support and hardware of the program
Must be able to meet all CRC deployment and medical requirements in case deployment is needed
The candidate shall meet the physical demand rating of light, lifts on an occasional basis; a maximum of 25 pounds with frequent or constant lifting of 10 pounds
Proficient in the use of a personal computer and in the use of Microsoft Office applications
This position requires the contractor to work OCONUS and to keep a flexible 84 hour week
DoD CONUS and OCONUS deployed operations
Must have a Top Secret security cleat ace with the ability to obtain and TS/SCI
USSOCOM program involvement
Project or program management
Aircraft operations and management

Site Operations Manager Resume Examples & Samples

Knowledge of Water treatment products; equipment, chemicals and services
Strong oral and written communication skills in English (internally) and Russian (with the customer)
Ability to build strong partnership with the customer and demonstrated aptitude to communicate accordingly
Ability to successfully lead a team in a matrix environment
Demonstrated ability to analyse and resolve problems
Demonstrated Program / Project management skills
Minimum of 2 years’ management/leadership experience
Experience on various types of Water treatment technologies or industry related equipment
Experience with large scale equipment commissioning and operations
Experience of refinery operations & how its organised
Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and site specific computer applications

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