Operations Technician Resume Samples

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C Ernser

Christian

Ernser

2197 Floy Ville

Chicago

+1 (555) 581 7031

2197 Floy Ville

Chicago

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p +1 (555) 581 7031

Experience Experience

Dallas, TX

Operations Technician

Dallas, TX

Osinski-Ritchie

Dallas, TX

Operations Technician

Utilize CenturyLink and SSA proprietary Network Performance Monitoring tools to monitor events and collecting data about the health of the MPLS network
Assists in the development of standard operating procedures, trains employees and project development
Provide specific engineering signal flow diagrams for CAD documentation on all work performed on technical systems
Schedule and assist in work planning and provide recommendations for unit optimization and debottlenecking
Performs primary support functions for SDWAN. Including providing full end to end support for customer networks and support
Knows transport network topology and can make final go/no-go decisions on maintenance based on current network status
Opens trouble tickets and works the repair of network equipment and facilities with field operations, tech support and off-net providers

Boston, MA

Operations Technician

Boston, MA

Gleason and Sons

Boston, MA

Operations Technician

Develop a culture of empowerment- meaning working within the boundaries' established through the work processes and technology that we operate at the site
Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities. Foster continuous improvement
Conducting complex network monitoring of internal network circuits and network performance
Provide assistance to peers and participate in ongoing repair process improvement activities
Assist with the performance of general Maintenance tasks on plant process equipment such as leak checking, vibration monitoring, oil samples, etc
Assist in developing knowledge base content. Insure knowledge base is up to date and lead continuous effort to provide quality tested content and feedback
Assist technical subject matter expert to support day-to-day network issues and new network commissioning, configuration, testing and implementation

present

Phoenix, AZ

Technology Operations Technician

Phoenix, AZ

Moore, Kassulke and Smitham

present

Phoenix, AZ

Technology Operations Technician

present

Provide remote support to resolve problems related to PCs, applications and network connectivity at remote sites
Deliver quality customer service to internal customers by providing them with a single point of contact to report problems and manage issues
Proactively perform regular maintenance, upgrades and other housekeeping tasks
Adherence to established policies and procedures including information risk controls
Manage and support of disaster recovery site infrastructure
Vendor management
Provide support for local and regional project implementation

Education Education

Bachelor’s Degree in Engineering

Temple University

Bachelor’s Degree in Engineering

Skills Skills

Excellent verbal communication, strong interpersonal, and good organizational skills, as well as ability to work well under pressure
Ability to troubleshoot equipment problems and technical issues, with the ability to learn how to make common equipment repairs
Basic computer knowledge
Knowledge: Area specific policies and procedures; solid understanding of insurance; business systems and PC application software
Strong computer skills and ability to work with common office software systems. Computer networking experience
Willing and able to share and convey knowledge base with internal and external entities to get the job done
Proficiency in MS Office Excel and basic PC skills
Demonstrated ability to work effectively as part of a team and handle high-pressure situations appropriately and professionally
Ability to learn all functions of job within a reasonable amount of time
Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks

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Technology Operations Technician Resume Examples & Samples

Understand and follow all Application Operations procedures and processes
Acknowledge, Troubleshoot, and document pertinent information for incidents, while providing detailed information to management and team members
Develop proactive processes to alert/eliminate issues before they escalate in business impact
Identify areas where efficiencies can be gained using the proactive approach of metrics analysis
Participate in team/group meetings

Operations Technician Resume Examples & Samples

Requires proven experience in live-to-air television operations, with responsibility for audio/video/data quality and continuity
Hands-on experience setting up and operating transmission facility hardware such as satellite receivers, antennas, switching, and router control panels
Proficiency and prior experience in set up and alignment of digital microwave and satellite feeds
Demonstrated ability to prioritize under time constraints ans work successfully in a fast-paced environment
Self managing individual with good interpersonal and communication skills, able to work in a team environment with minimal supervision
Ability and willingness to demonstrate confidence and take ownership of the individual events including errors, faults, and outages when they occur, and to communicate events to others in a timely, professional, and accurate manner
Must be able to work rotating shifts, holidays, weekends, and occasional overtime
Position requires ability to quickly resolve technical issues to maintain air operations
Ability to diagnose RF, satellite, and bonded cellular transmission technical issues
Proficiency with PC-based Microsoft Office products
Strong communication skills, oral and written, to document and report technical matters

Operations Technician Resume Examples & Samples

Manufacturing / operations experience
Hydraulic Hose Coupling Assembly experience
Demonstrated mechanical ability
Demonstrated computer literacy
Demonstrated gauging experience
Experience in reading manufacturing blueprints
Applicable experience setting-up , running, and troubleshooting: Pine Benders, Washer Unit, Braze Press, and/or Staker

Operations Technician Resume Examples & Samples

Currently working in an automated master control environment
Must be able to identify and pro-actively solve issues as they arise andnote discrepancies when appropriate
Strong commitment to quality and attention to detail
Minimum 4 years working in a similar position

Operations Technician Resume Examples & Samples

Previous experience with claims processing
Understanding of auto insurance claims
1+ year of experience working in an office environment

Operations Technician Resume Examples & Samples

Operates the studio handheld and jib camera
Operates the studio robotic cameras
Controls the teleprompter
Floor directs newscasts
Operates the audio during newscasts and production
Edits audio and video recordings
Airs weather announcements
Lights studio and remote locations
Sets-up and records field production by operating cameras, recorders, lighting and audio equipment

Operations Technician Resume Examples & Samples

Shoots and edits news video and operates microwave and satellite live news gathering vehicles and transmitters on a regular basis covering live news events, press conferences and/or breaking news. This may include using other technologies for transmission as they may become available
Edits video utilizing Dalet, Final Cut Pro and/or other editing systems
Maintains technical equipment in regional newsrooms
Troubleshoots technical and equipment problems. Makes repairs when trained and qualified to do so
Works closely with Supervisor to keep him/her informed concerning Bureaus, ENG Gear, Live Truck needs, scheduling issues/changes, etc
Establishes satellite and microwave live signals and operates camera during live events
Observes and enforces all safety and FCC rules and regulations to assure safe and proper operation of LIVE trucks
Shoots professional, top-quality video for on-scenes, packages, VOs and VOSOTs. Will routinely shoot news video and cover news events throughout CNY region
Monitors emergency services via radio scanners and advises station of breaking news events
Stays fully abreast of current local news, maintains acquaintances with newsmakers, and is able to conduct interviews for taped segments or breaking news
Must be willing to travel by ground or air
Excellent verbal communication, strong interpersonal, and good organizational skills, as well as ability to work well under pressure
Strong computer skills and ability to work with common office software systems. Computer networking experience a plus
Familiarity with common office machines such as copier, fax, etc
Must have functional to advanced knowledge in the use of common television newsgathering equipment including cameras, tripods, microphones, lighting and other field equipment
Knowledge of news video editing systems, with functional to advanced knowledge of non-linear and/or desktop-based editing systems. Experience with Final Cut Pro and Dalet systems preferred
Experience in operating microwave and satellite transmitters and ENG/SNG vehicles a plus
Ability to troubleshoot equipment problems and technical issues, with the ability to learn how to make common equipment repairs
Ability to work flexible shifts and unscheduled hours which may include evenings and weekends
Be available for on-call responsibilities
Valid Driver’s License, will be operating company vehicles including live unit
College degree or equivalent from technical school preferred
Minimum 2-years related experience and/or training; or equivalent combination of education and experience

Operations Technician Resume Examples & Samples

Self-starter, able to work efficiently without direct supervision
Be able to work effectively with other departments receiving and communicating instructions via telephone or in person
Be able to read and understand technical materials
Able to set priorities under pressure of deadlines
Able to concentrate for long periods of time
Hold a valid driver's license
Must be flexible to accommodate shift changes including extended hours, weekends, and evenings
Provide the engineering design and assist with the building and installation of electronic systems/equipment as assigned
Maintain and repair transmitters (AM, FM, TV, Microwave, Fiber, satellite, etc.), receivers, cameras, switchers, graphic systems, audio equipment, video tape systems, routers, automation/editing systems, intercoms, two-way radios, monitors and display systems
Provide budget information to support the implementation of new systems
Provide technical support to operational users
Consult and communicate with engineering management and other engineers on technical issues as required
Provide specific engineering signal flow diagrams for CAD documentation on all work performed on technical systems
Perform all technical work to engineering standards and practices
Associate’s degree (AA) in electronics preferred
Minimum of five years broadcast experience
Working knowledge of broadcast station operations

Operations Technician Resume Examples & Samples

Broadcast Operations including setting up, controlling and monitoring television broadcast equipment to transmit television programs and commercials to the viewing audience
On-air switching, dubbing and transferring programs
Gathering satellite feeds for broadcast use
Preparation and operation of equipment (before, during and after live newscasts)
Support the production of newscasts and other live or taped programming for television and multi-platform uses
Support the operation of the station by assisting Engineering, News, and other departments
Versatile and capable of learning specialized software applications
Apptitude for operating electronic equipment
Must have great attention to detail
Excellent computer skills
Ability to make sound judgments in stressful conditions required

Operations Technician Resume Examples & Samples

Currently working in a broadcast studio with experience in similar positions
Thorough understanding of standard modern computer systems utilized inbroadcast control rooms andstudios
Must be able to identify and pro-actively solve issues as they arise and note discrepancies when appropriate
Minimum 4 years working in broadcast news production

Operations Technician Resume Examples & Samples

Receiving and reviewing incoming work and contacting appropriate resources as needed
Provide regular reports on customer feedback and trends in problems or situations involving various product activities
2+ years office experience
3+ years banking office/operations experience

Technology Operations Technician Resume Examples & Samples

Deliver quality customer service to internal customers by providing them with a single point of contact to report problems and manage issues
Respond to calls to the help desk, logging all calls and tracking them through to resolution
Provide thorough 1st level problem determination, resolving issues on a timely basis in order to meet customer expectations/service levels
Provide remote support to resolve problems related to PCs, applications and network connectivity at remote sites
Escalating problems on a timely basis
Install and configure PC/VDI hardware and software
Install and configure multifunction print devices, Blackberry
Manage and fulfill service requests per SLA
Proactively perform regular maintenance, upgrades and other housekeeping tasks
Perform start of day health checks
Manage asset inventories and license controls
Provide support for local and regional project implementation
Manage and support of disaster recovery site infrastructure
Adherence to established policies and procedures including information risk controls
Ensure that operational documentation is up to date
Provide customer awareness and training as required
Must have minimum of 4+ years of customer support experience in a fast paced financial services environment
Superior analytical skills demonstrating strong troubleshooting skills and problem analysis
Demonstrated ability to deal effectively with customers at all levels, peers, vendors, and management
Strong dedication to quality customer service and a working knowledge of enterprise service delivery procedures
Demonstrated work experience with managing change in a production environment
Exceptional verbal, written and interpersonal skills
Must demonstrate excellent presentation skills
Strong teamwork attitude, aptitude for learning new ideas/concepts and applying knowledge, desire to learn
Ability to manage conflicting priorities, attention to detail, self motivated and organized
Must have flexibility to provide after hours and weekend support as required
Demonstrated experience to act as a project lead an asset
Prior experience in a financial institution/knowledge of information controls an asset
Familiarity with ITIL concepts an asset
Must have technical experience with Windows 7
Must have experience with Microsoft productivity tools, Outlook email, terminal emulation, instant messaging
Must have experience with Microsoft server technologies (Windows Server 2003/2008)/Active Directory/software deployment
Must have working knowledge of Blackberry technologies and HP output devices
Must have working knowledge of personal and mobile devices (e.g. smartphones, tablets)
Must have working knowledge of LAN and WAN networking
Knowledge of Cisco VoIP technologies
Knowledge with Cisco technologies an asset
Knowledge with Avaya and call center telephony technologies an asset
Knowledge of firewall concepts an asset

Operations Technician Resume Examples & Samples

Ability to work under time pressure deadlines, strong computer skills and willingness to work unscheduled hours which may include evenings and weekends
Must have or develop functional to advanced knowledge of various studio and remote telecasting equipment
Must have or develop functional knowledge of common television newsgathering equipment including cameras, tripods, microphones, lighting and other field equipment
Ability to operate news video editing systems, with functional knowledge of non-linear and/or desktop-based editing systems
Functional knowledge of television news operations; or equivalent combination of education and experience

Technology Operations Technician Resume Examples & Samples

Associate's degree or other technical school diploma
Prefer experience working a in a multicultural company with disperse resources and responsibilities
Prefer technical experience supporting documentation management tools such as Sharepoint

Operations Technician Resume Examples & Samples

Ability to work independently
Demonstrated ability to meet deadlines
MS Office proficient, especially with Word, Excel and Outlook

Technology Operations Technician Resume Examples & Samples

Resolve issues in a timely fashion; performing on-site resolution in a multi-platform environment when necessary
Resolve hardware/software issues for contact center customers, configure phones at the site. Work will include but not limited to desktop break fix, and move, add, change and delete(MACD)
Work as the desktop support; working toward a seamless support environment
Update asset management database and inventory documents
Participate in audit and inventory duties
Interface with management, project managers, colleagues, customers, vendors in order to provide support
Provide daily and weekly reports to management with potential solutions to aged items
Daily review of all issues that impact the business
Work under the supervision of team lead
1-3+ years of experience in a Desktop Support role (i.e. laptops, desktops, VDI, Windows) in a medium to large contact center environment
Proven experience supporting clients in-person as well as on the telephone, along with ability to provide on-call support in a 24/7 environment
Intermediate to advanced knowledge of PC's, peripheral devices, and a knowledge of industry standard software
Intermediate to advanced knowledge of Contact Center NICE call recording system
Certification in one of the following would be an asset

Operations Technician Resume Examples & Samples

Service fire alarm systems, intrusion, CCTV, and building access control and sound intercom systems
Install, repair and alter electrical systems for all locations
Determine procedural changes, tools, materials and equipment
Wiring new equipment according to blueprints and also troubleshooting existing systems
Repair electronic components using electronic test equipment and replacement parts
Diagnose and repair and/or replace damaged or broken wires, cables and faulty electrical components of machines such as relays, switches, and control panels
Install, maintain and repair machinery, equipment, physical structures, and electrical systems of industrial machinery and facilities in accordance with electrical code specifications, blueprints, manuals, and electrical schematics and diagrams
Maintain and update schematics, drawings, and documentation files on equipment and notify engineering of those changes
Be proficient at servicing, maintaining and programming fire alarm systems, security systems, nurse call, intercom and CCTV systems

Operations Technician Resume Examples & Samples

Participate in the basic safety process and share responsibility for the site’s overall safety performance
Provide day-to-day operation of the plant to fill high pressure and cryogenic product containers, unloading/loading trailers, product analysis, and handling export/import shipments
Provide necessary technical and hands-on support to continuously improve plant operation, maintenance, and inventory loss reduction
Assist with the performance of general Maintenance tasks on plant process equipment such as leak checking, vibration monitoring, oil samples, etc
High school diploma or equivalent, technical degrees or relevant technical training
Experience with chemicals, hazardous gas, and gas analysis (4-5 years experience)
Proficient in using MS Office (Excel, PowerPoint, Word)
Must be a strong team player with the ability to work in a team environment
Ability to work 8-hour rotating shift which includes some nights, on-calls, holidays, and weekends
Ability to operate a tractor/trailer a plus
Experience with chemicals, hazardous gases, and gas analysis a plus
Proven ability to work safely in industrial environments

Operations Technician Resume Examples & Samples

Must be team player in a team environment
Experience in plant operations, desired
Physically able to handle wheeled containers in excess of 250 lbs
Ability to climb trailer ladders safely
Self starter and self motivator
Must have good communication and computer skills. SAP knowledge a plus
Local Candidates Only – Paid Relocation is Not Authorized **

Operations Technician Resume Examples & Samples

Following Operating procedures and Global Safety Standards
Calibrate/Operate multiple process and analyzers
Manage daily routines to include water treatment, equipment inspection, and log sheet readings
Perform preventative maintenance tasks
Maintain online training program requirements
Issue work permits and perform lock out / tag out of various process equipment
Controlling and monitoring the process to produce Liquid CO2 for shipment to the customers
Providing hands on support or assisting in plant equipment mechanical repairs, instrument calibrations and electrical troubleshooting as required
Investigating equipment failures, determining root causes of failures, and recommending appropriate solutions to reduce reoccurrence of/or eliminating causes of failures
Working with the source supplier to assure plant on-stream and reliability
Two years of operations experience in an industrial plant is preferred
Two year Associate Degree in a technical field a plus, but not required
Strong mechanical aptitude required
Experience with personal computers and/or DCS systems
Desire and ability to work in a team environment
Must be willing to take 24 hour on-call responsibilities
Must be willing to work at least a 40 hour work week with a Wed – Sun schedule most weeks after training Sat/Sun schedule is reduced to 3-4 hour days
Must be able to climb ladders and steps and lift up to 50 lbs
Be able to meet call-in requirements as needed

Operations Technician Resume Examples & Samples

Batch chemical operating tasks
Raw material/product movement
Additions/weights
Adjusting process control instrumentation
Equipment adjustments
Sampling and testing of products
Packaging of material
Record keeping
Minor maintenance tasks
Must be a high school graduate or equivalent
5 Years previous chemical plant experience (batch or continuous operations) is
Desired. Other experience in a manufacturing environment will be considered
Military Experience is a plus
Strong mechanical aptitude, trouble-shooting skills and process experience
Proficiency/familiarity with Microsoft Office Programs, including MS Outlook
Good interpersonal and communication skills are a must

Operations Technician Resume Examples & Samples

High school diploma or equivalency
Demonstrated commitment to safety 24/7/365
Strong computer skills to want to learn this unique process/industry
Strong desire

Operations Technician Resume Examples & Samples

Assist in design and implementing process and procedures to on board new or existing applications and services for operational needs, also provide key metrics to measure work and successful operations to be used for analytical purposes and future decisions and distribution
Onboarding a new application; evaluate and document operation’s needs
Adherence to the defined delivery process / guidelines for customer support, incident management, SLA Compliance, productivity and other application delivery goals
Possess and exercise strong documentation skills
Be able to translate processes and task into repeatable transferable documented procedures
Work as part of a team and larger organization
Collaborate with others to insure operational needs align with organizational goals
Ensuring timely updates of delivery status and document all work and time to help produce measurable results; exhibit strong organizational skills and ability to organize multiple tasks
Share and collaborate ways to improve process and efficiencies
Show ability to understanding new deployments and application needs
Continued identification of opportunities to streamline and automate operations
Assist in developing knowledge base content. Insure knowledge base is up to date and lead continuous effort to provide quality tested content and feedback
2+ years of operational experience
2+ years of experience in Data warehousing
Working knowledge of TWS (Tivoli), ITG (request to stop, pause or restart a job),
Must have experience gathering requirements and converting to documented task
Must have intermediate proficiency with Excel
Ability to work 2nd shift
Must have skills to measure work and create metrics
Must be able to work independently with minimum support / mentoring
Background in healthcare data applications
Exposure to UNIX and Oracle
Metrics and Analytical skills

Operations Technician Resume Examples & Samples

Operations training and experience with chemical or industrial gas processes and equipment, including process control operations utilizing DCS systems
Administrative skills to function effectively in computer based systems such as SAP, Windows/Office, and other computer applications
Ability to collect and analyze data, while utilizing a systematic approach to reach conclusions and make appropriate decisions
Utilize and maintain standardized policies and procedures to optimize safety, quality and costs
Instrumentation, Electrical and/or IT experience
Must be a self starter and willing to work alone

Operations Technician Resume Examples & Samples

Will also ensure the proper use of PPE (Personal Protection Equipment)
Focuses on driving productivity improvements while maintaining high quality standards
Supports and contributes to processing investigation analysis
Ensures that areas of control are processing under GMP conditions and applicable SOP’s are being strictly followed
Works collectively Quality Assurance, Warehouse, Supply Chain and other necessary areas to ensure timelines are met and results achieved
Supports customer requests as needed
Pharmaceutical industry experience, preferred
Knowledge of equipment, processes and regulations in the pharmaceutical industry is preferred, but not mandatory

Operations Technician Resume Examples & Samples

Following cGMP, Safety Procedures, department SOP’s, and company policies
Works independently and is responsible for training less experienced personnel in all manufacturing and safety procedures
Manufacture complex drug products working closely with R&D Scientists, customers, and internal departments
Accurately document and review production batch record paperwork and associated documents to insure use of proper materials and equipment
Interacts and communicates with internal and external customers on equipment, materials, processes, and problems encountered during routine work
Record observations and data during each step of the drug product manufacturing process to assist in the final decision of the functionality of each product
Perform all steps and processes necessary for gel masses, raw material weigh off, fill preparations, encapsulation, finishing and packaging supporting drug product manufacturing
Following specific cleaning procedures or department SOP’s, ensures cleanliness of room or equipment as required
Maintain accurate inventory and tracking records of manufacturing supplies and equipment
Ensure good housekeeping and maintains equipment and rooms in a clean and orderly manner in accordance with cGMP’s and FDA requirements
Complies with Health, Safety & Environmental responsibilities for the position
Maintains current training records for required procedures and training assignments
Together with supervisor, set annual department and individual goals
Review and Approve procedures ensuring accuracy of current practice
Excellent working knowledge of policies and procedures necessary in handling/working with equipment and materials used to manufacture drug products including NCE or Potent Drug products
Experience in Fluid Bed technology (Glatt), High Shear Granulation, Blending/Milling, Compression and Encapsulation preferred
Must have the ability to work directly with both internal and external customers on complex projects
Must be able to work flexible schedules and able to adjust to a very busy work atmosphere
Must have good communication skills and able to work well in a team environment
Possess computer skills required to document and control inventory movement and usage plus a good working knowledge of Microsoft Word and Excel

Operations Technician Resume Examples & Samples

Operate, maintain and troubleshoot an unit-fill/packaging line to meet business objectives
Work seamlessly with the line leader and other technicians in ensuring compliant operations within and between shifts
Follow relevant Standard Operating Procedures, Site Quality procedures in ensuring 100% compliance
Coordinate and execute cleaning operations for the equipment and manage the changeover of equipment
Ensure 100% compliance to personnel and equipment safety by following all applicable EHS procedures and policies
Assist with reconciliation of in-process or finished drug product and batch record
Ensure a high quality standard work by reporting any deviations to packaging instructions or procedures to management
Assist manager with training of new staff. Able to respond to questions and provide guidance to other packaging operations staff
A high-school diploma or GED is required
At least three years of clinical trial packaging or related pharmaceutical operations experience is preferred
Demonstrated ability to read, write and speak English is required
Basic to moderate computer skills – including, but not limited to e-mail, Microsoft Word, Microsoft Excel, Internet Explorer, Inventory systems are required
Ability to work in a team environment is required
Above average organizational skills are required
Must be able to work effectively under pressure to meet competing workplace demands
Flexibility to work 1st or 2nd shift operations is preferred

Operations Technician Resume Examples & Samples

Practical Engineer (Electrical or Mechanical)
Three to five years' experience as an Operator in a Control Room, preferably in a Power Station
Mother tongue Hebrew, fluent English (both verbal and written)
Able to learn fast and work independently
Excellent interpersonal skills and teamwork
Ability to work under pressure and make critical decisions when needed

Operations Technician Resume Examples & Samples

Candidates must have a high school diploma or equivalency
Must have good written and oral communications skills
Must be willing to work 12-hour rotating shifts
Experience in a batch type chemical manufacturing facility or other industrial plant experience is preferred

Operations Technician Resume Examples & Samples

High School diploma or equivalent required. Two or four year college degree preferred
Previous television station experience necessary. Live newscast production preferred
Working knowledge of television station production operation equipment
Working knowledge of studio cameras, teleprompters, and lighting
Must be reliable, dependable, possess a willingness to learn and be able to work a flexible schedule

Operations Technician Resume Examples & Samples

Provide assistance on the day-to-day production aspects of a newscast
Plan, direct and manage the production aspect of the Ignite newscast in a professional manner supporting the Producer of the newscast
Operate broadcast vehicles (SNG, ENG, etc.) in a safe and efficient manner, providing viewers an excellent pictorial presentation of news events
On-air switching, dubbing and transferring program
At least 2 years of relevant TV broadcast experience required

Operations Technician Resume Examples & Samples

Experience with Windows/Linux System Administration
Experience with virtualization platforms
Experience with one or more of the following
PowerShell / VB / Batch Files
Puppet / Ansible
Web Server Administration (Microsoft IIS or Apache)
Knowledge of SQL query language
Active Directory Administration
System Monitoring software SolarWinds / Nagios / Perfmon / Kibana
Experience with virtualization platforms such as Hyper-V or VMWare
Working Knowledge of SharePoint, CRM and FlowDoc
Experience with SAN Environments

Operations Technician Resume Examples & Samples

Principally be responsible for the Mechanical Assembly of equipment working to high detail Drawings and Engineers Instructions
To have the ability the carry out mechanical surveys, repairs and servicing of UECCS produced equipment
Liaise with Manufacturing Engineer/ Engineering to assist in resolving manufacturing/design problems, raising Change Requests as necessary
To have the ability to work in a Machine Shop containing basic lathe, mill and drilling machines
He or she will occasionally be required to carry out small wiring assemblies which will involve crimping and soldering
To assist the Test Department in testing minor electronic and electro-mechanical equipment
To assist Field Services in the installation and commissioning of UECCS provided systems in the UK or abroad
Carry out work on or offsite site as requested and agreed
All paperwork is complete (Routings, Record Cards/Survey & Assessment Forms, and Quality Assurance Sheets) signed/stamped/dated before completion
Ensure production instructions and quality standards are implemented
Escalate any anomalies to procedures that are dealt with under the standard QA procedures as laid down in the UECCS Operating Standards/Quality Manual
If applicable, Static Handling Stations must be checked on a regular basis as follows
Shall be available at the request of the Team Leader to take part in department audits
To ensure health & safety requirements are complied with
Maintain a high standard of housekeeping
To adhere at all times to the company’s policies and other applicable standards and procedures and at all times to professionally represent Ultra CCS. Maintain systems and procedures

Operations Technician Resume Examples & Samples

Must have a minimum of 2 years plant process experience and/or Process Technology Degree/Certification
Must have strong computer skills especially with Excel spreadsheets
Strong mechanical aptitude and/or military
Team player that is flexible
Must be a self starter and willing to work alone at times

Operations Technician Resume Examples & Samples

A two-year technical degree OR technical training in the military with a minimum rank of E-5; OR three (3) years documented work experience in skills noted above plus high school diploma or equivalent
Manufacturing experience (food production preferred)
A credible and stable work history

Operations Technician Resume Examples & Samples

Analyze and interpret blueprints, routings, evaluation sheets, manuals and other materials to determine specifications, inspection and testing procedures, adjustment and certification methods, formulas, and measuring instruments required
Discuss inspection results with those responsible for part and operate basic inspection equipment (e.g., microscope, functional gauges, plug gage, and micrometer)
Follow all departmental safety rules and regulations, and put on all appropriate safety equipment, gear, and clothing/protection required by work activities
Measure and inspect dimensions of products to verify conformance to specifications, using measuring instruments such as rulers, calipers, gauges, or micrometers and maintain inspection files and quality records
Obtain certifications as necessary to perform required processes
Perform visual inspection of parts looking for cleanliness, damage, bent parts, and/or missing caps/plugs
Repackage (e.g., re-bag, put back in container) items after inspections following handling codes, gathering needed packaging materials as needed
Verify and apply part number, serial number and customized markings are correct
Document non-conforming material according to procedures
Check materials to ensure that they match purchase orders and submit discrepancy reports when problems are found
Communicate information to others about project status, updates, specific instructions, etc
Compare colors, shapes, textures, or grades of products with color charts, templates, or samples to verify conformance to standards
Complete and review product paperwork, verifying all paperwork is present and filled out appropriately
Promote teamwork within the organization
Review item status in WISE and ensure item is logged/closed out appropriately
Select, collect and record inspection data
Verify the calibration of equipment and expiration dates
Using WISE, access and interpret in-process inspection sheets to determine appropriate visual inspection procedures and operating instructions
The ability to read, interpret and use the information presented in drawings, diagrams and blueprints to determine appropriate activities, tools, and next steps in the production process
The ability to accomplish a task with concern for all the areas involved, including the ability to notice minute inconsistencies/faults in parts, equipment, or production processes to prevent faulty products leaving the facility
The ability to use computer and web-based systems to input, access, modify, or output information
The ability to write effectively, to read and understand work documents, to communicate information clearly to coworkers and supervisors, and the ability to listen attentively and comprehend key pieces of spoken information
The position requires manual dexterity or the ability to work quickly with hands and strong hand-eye coordination
The ability and willingness to demonstrate eagerness, enthusiasm, and optimism for work activities. This includes the ability and willingness to take ownership of work activities, to learn and understand company policies and procedures
The ability to accurately provide the information requested on specific forms, reports, and logs. This includes generating or transcribing appropriate words, numbers, or symbols to complete written or computerized forms, reports, or logs
The ability to interact cooperatively and collaboratively with others as a team
The ability to perform simple arithmetic computations including addition, subtraction, multiplication, and division correctly, using whole numbers, fractions, decimals, and percentages
The ability to provide excellent service to internal customers, including seeking to meet customer needs quickly and effectively
Knowledge of how quality impacts the success of the organization including costs to customers, costs of recalls and potential costs due to negative impacts on a company's reputation. This includes taking the necessary steps to ensure quality on a consistent basis and striving for improvement
The ability to see details (e.g., letters, numbers, codes, color, symbols, marks, labels, signs) clearly to accomplish work tasks in a safe and efficient manner
No related work experience is required

Operations Technician Resume Examples & Samples

Follow appropriate work instructions in order to successfully receive, clean, machine, assemble, join, treat, handle and test parts
Utilize computer programs, including web based systems, to enter part data, log time, and look up information in order to complete assigned work tasks
Apply inspection techniques, use inspection tools efficiently, verify the calibration/expiration dates of test equipment and write non-conformance reports (NCR's) when necessary
Machining: Set up, operate, and maintain machines in an industrial setting
Special Processes:Heat treat, braze, and plate
Assembly: Assemble, install, align, adjust, lockwire, and fit sub-assemblies and parts or auxiliary equipment using appropriate tools and equipment in an industrial setting
Test: Calibrate and test control fuel samples, maintain and validate test samples
Inspection: Utilize basic inspection equipment to verify hardware conformance to specification and drawing requirements
Support: Perform a variety of tasks including, but not limited to, stocking, shipping, washing, inspecting, buffing and polishing
Clean and organize immediate work area
Participate in continuous improvement activities
Assist in scheduling work and product flow
Work cooperatively with a positive attitude in a team environment across a variety of departments and shifts
Dependability - Must have no more than 2 instances within the first 90 days of employment
Quality - Must meet quality expectations
Overtime - Must be able to regularly work overtime with 24 hour notice
Must be able to work off shifts (i.e. 2nd or 3rd and possibly weekends)
The ability to accurately provide the information requested on specific forms, reports, and logs. This includes the ability to see details, generate or transcribe appropriate words, numbers, letters, marks, labels, signs and symbols
The ability to perform multiple tasks simultaneously and to follow work orders efficiently
Basic mechanical aptitude
The ability to navigate in an on-line environment to locate documents

Operations Technician Resume Examples & Samples

Repair and perform preventative maintenance on marketing equipment
Unload and load vendors for daily delivery
Prepare equipment prior to delivery (e.g., set prices/products, etc.)
Remove old parts and replace with new parts
After each repair, complete paperwork on job and maintain accurate maintenance records
Pass the drug test
Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)

Operations Technician Resume Examples & Samples

Process Technology Certificate or Degree a plus
Willing to work 12-hour rotating shifts and be a strong team player
Only Local Candidates Will Be Considered**

Operations Technician Resume Examples & Samples

Mechanical aptitude or background
Demonstrated abilities to develop people as a team
Good documentation and organizational skills
Effectively communicate to managers, customers and peers
1+ Year of related experience
Computer skills, including Microsoft Work, Excel and Outlook
Valid Driver's License
Ability to understand procedures and EH&S risks associated with handling, shipping and storage of anhydrous ammonia
Experience or training in the installation, maintenance, operations and troubleshooting of electronic control and process systems
Experience working with chemical shipping and storage equipment or equivalent skills
Ability to demonstrate adequate knowledge of the equipment and ammonia refrigeration process
Instrumentation controls/electrical technician background; -2+ Years' experience in an ammonia terminal
Associate or Bachelor's degree in Instrumentation and Electrical or a related field

Operations Technician Resume Examples & Samples

Ability to understand procedures as well as safety and environmental risks associated with the handling, shipping and storing of liquid fertilizers
Computer skills including Microsoft Word, Excel and Outlook
Knowledge of PSM, EH&S compliance, and fertilizer terminal operations or related chemical type facilities
Experience working with chemical shipping & storage equipment and the ability to demonstrate adequate knowledge of such equipment
Computer skills using Maximo (CMMS)
I&E experience
Associate or bachelor degree in a related field or 2 years experience in fertilizer terminal operations or equivalent

Operations Technician Resume Examples & Samples

1+ years of related work experience
High School Diploma or G.E.D
Instrumentation controls/electrical technician background
2+ years' experience in an ammonia terminal
Associate or Bachelor’s degree in Instrumentation and Electrical or a related field

Operations Technician Resume Examples & Samples

Willingness to work outdoors in adverse weather conditions
Willingness to utilize Personal Protective Equipment (e.g., hard hat, safety glasses, fire retardant clothing, safety work boots, as required)
Willingness to occasionally travel (with overnight stays) in order to attend training and meetings
Experience working with Microsoft Office programs (Outlook, Word, Excel, etc.)
Basic mechanical and/or electrical knowledge
A Two-year technical or mechanical degree
Willing and able to reside within an approximate 30 minute drive of the terminal in Marshall, MN

Operations Technician Resume Examples & Samples

Ability to read and follow work processes and procedures
Available and willing to work rotating shifts
Willing and able to respond to call-outs and work overtime as needed
Experience in a team environment and have the flexibility to perform a variety of duties
Demonstrate a strong commitment to safety and environmental policies
H.S. Diploma
Previous work experience in a process or manufacturing plant
Experience operating heavy equipment (i.e. front-end loaders, etc.)
Experience in Chemical loading facilities as well as pipe and trough conveyors
Mechanical and/or Instrumentation & Electrical abilities to perform minor maintenance and troubleshooting

Operations Technician Resume Examples & Samples

Achievement of additional technology industry certifications
Flawless execution and on-time delivery of tools
Infield training and mentoring of Field Specialists and Field Support roles
Knowledge of preparation and maintenance of tools for infield deployment
Front-line troubleshooting of electro-mechanical inspection equipment
Assist in the reduction of in line inspection tool maintenance costs
Identifies quality or productivity issues and potential solutions
Infield interaction with customers
Report to various levels of management on progress
Comply with EHS policies and procedures
Recognised engineering apprenticeship, two year technical diploma or equivalent in an engineering discipline (region specific)
Demonstrable understanding of electronic and/or mechanical engineering drawings
Proven aptitude to be trained in electronic and mechanical disciplines
Proven ability in the assembly, maintenance and preparation of mechanical and/or electronic equipment
Places meeting customer needs as a priority
Demonstrable financial and budgetary compliance
Sets high standards and seeks innovative ways of improving these
Embraces change improvements
Effective Team member
Self-motivated and dynamic approach to tasks
Flexible and willing team player
Level Two Technical certification in multiple technologies
Able to travel both domestically and internationally between 80 – 90% of the time

Operations Technician Resume Examples & Samples

Responsible for ensuring Safety, Quality, Delivery and Costs are monitored and managed to meet site specific metrics
Ensures that Operators/Direct Reports are trained and capable of performing their jobs with knowledge, accuracy, and precision
Ensures that the Operators/Direct Reports are adhering to all safety procedures and identifying/communicating the necessary adjustments to address potential safety concerns

Operations Technician Resume Examples & Samples

High School diploma or equivalent required
Experience with CSI 2140 (or equivalent) vibration analyzer
Certified Vibration Analyst
Certified Reciprocating Compressor Machinery Analyst
Experience with PLC and microprocessor-based control systems such as Allen Bradley, Modicon, and Siemens
SCADA/iHistorian data acquisition and analysis experience

Operations Technician Resume Examples & Samples

Minimum requirement of a HS Diploma/GED
Background in continuous operations plant is a plus
Instrumentation experience is desirable, but not required
Proven commitment to safety and continuous improvement will be required
Solid knowledge and skills in mechanical maintenance and electrical is a plus

Operations Technician Resume Examples & Samples

Primary interface is with Mfg Team Leader, Manufacturing Engineer, packers and operators
Tracks First Time Through Capability (FTTC), Packer FT Performance and Packer Training on a daily basis
Reviews packing instructions and blueprints and recommends changes to manufacturing engineer
Responsible for training and certification of packers
Ensures Packing Processes are followed
Monitors and reports packer FT success rate and ensures corrective action is taken on FT failures due to packing errors
Has the ability to operate and complete different databases , DRN Autocutter and SQC,
Identifies technical problems in process and presents solutions to Manufacturing Engineer
Identifies & implements new tooling that may improve packing processes
Responsible for preventive maintenance and tracking of tooling
Ensures tooling has current calibration
Backs-up for MFG Team Leader, Manufacturing Engineer & Packing
Ability to multi-task and prioritize

Operations Technician Resume Examples & Samples

Follow production schedule and manufacturing procedures to produce Curing agents
Fully participate in Production Safety process at the plant
Coordinate work with other Operations Techs, Laboratory, and Maintenance personnel
Interact with staff and leadership personnel to maintain safe and efficient operation of the plant
Able to work 12 hour rotating shifts
Strong commitment to safetyPrevious production/operating plant experience, is a plus

Operations Technician Resume Examples & Samples

Exhibit effective customer service skills, by consistently communicating with the Dispatcher, Electronic Operations Manager, Project Manager and our customer to ensure complete customer satisfaction
Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals. Understands the importance of providing quality service, inspections and TIS
Must adhere to all OSHA and SimplexGrinnell safety policies and procedures
One to two years experience in low voltage programming, preferably fire alarm and /or security programming
Properly secure all SimplexGrinnell tools and equipment at the end of each work period so as to prevent damage or loss
Ability to work alternative shifts or weekends to meet customer installation requirements

Operations Technician Resume Examples & Samples

Pulls and shelves stock containers used in daily shipping list fulfillment
Packages and/or reviews outgoing shipments sent via local/national/international courier
As required for compound handling, may interact with the Drug Information System (DIS) database to perform simple queries, basic updates, generation of labels, generation of reports, and other data processing tasks. Perform any updates to compounds requiring GHS/OSHA labels for stock samples
Performs physical receipt and handling of new inventory samples at temperatures ranging from ambient to -80C
Performs inventory procedures on items stored at the Repository. Processing includes data entry, labeling, and shelving samples. Performs physical inventories on existing samples as needed including comparison against the database, relabeling, organizational, and storage location changes
Properly maintains the compound storage areas to ensure cleanliness and organization. This includes daily cleaning of work areas and periodic cleaning of floors and straightening of common work areas. Assists in inventory/facility monitoring and site upgrades as needed
Provides occasional backup coverage for compound weighing/order processing functions on an as needed basis
Must adhere to all Standard Operating Procedures (SOPs) and facility safety guidelines in the performance of all tasks. This includes performing initial quality checks on procedures as they are performed. Provides input to potential changes in SOPs when noting deficiencies in existing procedures
Participates in practical process improvement (PPI) activities
Requires ability to communicate effectively verbally and in written form
Requires ability to prepare reports using Excel; knowledge of Windows, Word and Access
Requires knowledge of chemical hygiene, hazard communication, general laboratory and quality assurance/control
DOT Hazardous Materials shipping training and IATA Dangerous Goods Regulations certification to be obtained and/or maintained
Ability to take part in minor chemical spill clean-up efforts to include use of full-face respirator
May need the ability to obtain and maintain a Public Trust clearance
Requires ability to role model behavior consistent with company values
Requires demonstration of strong logic and problem‐solving skills
Must be self‐driven; able to function and complete tasks without continual oversight and direction from Management
Must have high level of integrity and reliability, as database and inventory management are key aspects of the position
High School Diploma and 2+ years work experience with data entry, shipping/receiving, sample management or a Degree in Physical/Life Sciences
Previous laboratory experience and Physical/Life Science degree is preferred

Operations Technician Resume Examples & Samples

Monitor the Power Plant production both from the Control Room and from the field and taking emergency action when necessary, in accordance with all relevant Operating Procedures
Respond to variances in normal station operating parameters and taking necessary corrective actions in order to maintain safe operation of the station
Support plant water chemistry and make adjustments as necessary to keep within prescribed operating limits
Receive instructions from the grid operator and adjust the unit loads and/or voltage accordingly
Issue work requests whenever a deviation or malfunction is observed
Ensure compliance with all site Quality Procedures, Work Instructions and EHS Policy and Procedures
Report equipment deficiencies and record required information into the computerized maintenance management system to initiate repairs
Maintain and update all routines, schedules and reports with relevant plant operating data
Technical qualifications and/or equivalent work experience
Previous experience as an Operator in a Control Room, preferably in a Power Station
Knowledge of engineering practices, functions and processes involved in the operation and maintenance of a Power Station or Industrial Facility
Willing to work at heights - The position will require stair and ladder climbing sometimes in excess of 100 fee
Willingness to work in shifts, including nights, weekends and holidays
Excellent interpersonal skills and teamwork - able to communicate in a friendly, open and constructive manner
Responsive and Proactive

Operations Technician Resume Examples & Samples

Performs mechanical, hydraulic, pneumatic, machine system troubleshooting and maintenance when needed
Provides technical assistance to manufacturing engineers, maintenance and production to resolve process and machine problems
Evaluates machine preventative maintenance procedures. When needed has the ability to write and modify PM procedures
Selects, compiles and uses technical information from references such as Engineering standards, handbooks, technical references, etc
Gathers and analyzes data using statistical methods
Insure the conformity between electronic drawings and controlled hard copies
Perform necessary research for process improvements
Manage small to mid-scale process improvements
High School Diploma or GED from an accredited institution is required
Minimum of 15 years of industrial maintenance experience required
Must be authorized to work in the US without company sponsorship
No relocation provided - must live within 50 miles of Roxboro, NC to be considered
Experience with setup and maintenance of high precision ID or OD grinders
Experience with reading mechanical, pneumatic and hydraulic schematics
Ability to troubleshoot, repair and improve cam actuated high speed assembly equipment

Operations Technician Resume Examples & Samples

Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics and operation/product manuals
Five (5) years experience in Fire Alarm or Integrated Security Systems maintenance
Two (2) year associate degree in a technical field such as electronics, electricity or equivalent
Networking and computer programming skills desired
Pass criminal background check and drug test
Be able to obtain and retain any licenses that are required by National, State and Local codes

Operations Technician Resume Examples & Samples

Safely and Accurately completing batches per production schedule and Standard Operating Procedures using advanced process control computers (Emerson DeltaV)
Assume ownership of assigned work. Follow batches through to completion. Check Quality Control (QC) progress and packaging needs to keep batches moving
Perform job duties to satisfactory levels in support of the business and the team. This includes prompt arrival at start of shift, appropriate breaks, and adequate communication between shifts to ensure safe and accurate completion of batches
Cooperates with associated functions to support the business: QC Lab, Site Logistics, EH&S and R&D. Knows, understands, and contributes to Plant goals
Complete Safety and Compliance Checks as directed. Use proper PPE and perform Housekeeping as required
Attends/completes training as directed
Once Lock-out Tag-out (LO/TO) and Safe Work Permitting (SWP) trained; performs LO/TO and SWP duties
Intervenes with unsafe behavior and coaches teammates to do the same. Does Not Tolerate Unsafe Acts. Coaches teammates to correct behavior and if necessary reports unsafe acts immediately to EH&S Delivery and leadership
Cleans equipment as needed
Operates a forklift as needed
Works a 12 hour rotating shift that includes afternoons, nights, and weekends
Able to hear well
Able to perform manual labor, climb stairs and ladders, lift 55 lb bags, operate manual valves, and stand/walk for prolonged periods of time
Two years or more chemical industry experience is preferred

Operations Technician Resume Examples & Samples

Able to wear required protective equipment including respirators and hearing protection
Able to spend long periods of time being on your feet including walking, standing and climbing steps and ladders
Able to use both automated and manual tools and equipment
Able to lift and carry materials up to 50 lbs
3 years of experience working in a production/operations environment to include

Operations Technician Resume Examples & Samples

Monitors on-air programming of both local and national broadcasters
Performs technical quality control checks on a large Digital Broadcast Satellite system to ensure A/V media meets EchoStar standards
Identifies, reviews and reports service anomalies and outages
Troubleshoots problems involving the signal path, media, programming and logs
Follows escalations procedures for non-conforming media
Documents technical discrepancies and reports problems to appropriate personnel
Maintains logs; inputs data into established databases; and responds to emails from outside the uplink
Coordinates with outside providers to determine outages
Validates customer complaints and provides response
Responsible for coordinating and/or performing of on-air routing of content
Monitoring tasks may include exposure to adult content

Operations Technician Resume Examples & Samples

Monitor on-air programming of both local and national broadcasters
Perform technical quality control checks on a large Digital Broadcast Satellite/IP system to ensure A/V media meets EchoStar standards
Identify, review and report service anomalies and outages
Troubleshoot problems involving the signal path, media, programming and logs
Follow escalation procedures for non-conforming media
Document technical discrepancies and report problems to appropriate personnel
Maintain logs, input data into established databases, respond to emails from outside the uplink
Participate in the development and implementation of processes, procedures and training materials while providing mentoring and training to junior personnel
Coordinate with outside providers to determine outages
Validate customer complaints and provide timely responses
Coordinate and/or perform on-air routing of content
Monitor signaling which may include exposure to adult content

Operations Technician Resume Examples & Samples

Ability to understand and follow procedures
Understand safety & environmental risks associated with working in a production facility and ensure risks are mitigated through following procedures and proper PPE
2+ years of experience working in a manufacturing environment
Basic Computer skills, including Microsoft word, Excel, and outlook
Knowledge of industrial manufacturing equipment (bucket elevators, conveyor belts, etc.)
Experience with both batch and continuous manufacturing process
Experience working with chemicals in manufacturing environment
LOTO and Confined Space entry experience
2+ years of experience working in a fertilizer production facility

Operations Technician Resume Examples & Samples

Ability to understand procedures, safety & environmental risks associated with handling, shipping, & storage of anhydrous ammonia
Mechanical aptitude and/or background
Basic computer skills in Microsoft Word, Excel, Outlook and Power Point
Ability to obtain a TWIC card
3+ years experience with anhydrous ammonia and industrial equipment operations, hazardous chemicals, and maintenance
A strong mechanical aptitude with the ability to learn and understand pumps, compressors, heaters, controls, refrigeration and liquid transfer process
Experience with Maximo
Associate's or Technical degree in refrigeration systems, maintenance or 2+ years of equivalent work experience

Operations Technician Resume Examples & Samples

Able to work 12-hour shift rotation, including weekends, holidays and overtime as needed. Work on-call as assigned
Process monitoring and control
Product sampling analysis
Troubleshooting and maintenance of process equipment and instrumentation
Procedures, policies and practices adherence and development
Permit completion and coordination
Assist in assuring efficiency of operation of equipment, quality of product, and safety of all personnel
Monitoring and controlling the various unit operations via the process control system, checking product quality and progress
Performing quality checks on raw materials, intermediate process streams, and finished products, using a variety of laboratory equipment
Performing verification and validation tasks associated with on-line instruments and control systems
Unloading raw material, loading finished products (trucks, railcars, etc), and controlling inventory in order to satisfy both internal and external customer needs
Performing a variety of preventive/planned basic maintenance tasks on plant systems and equipment. Also being directly involved with improvement of these systems and the equipment
Problem analysis and solution implementation on short term operational deviations and longer term plant needs
Being responsible for the safety, food safety, sanitation, and hygiene conditions as a member of an area team, including necessary clean up and proper handling of the product and production equipment
High School education or equivalent
Ability to work overtime, holidays, nights, weekends and rotating shifts
Ability to work in an environment with dust, noise, elevated work, and varied temperatures
Ability to work with operating machinery and around heavy equipment
Ability and willingness to comply with all Cargill policies, health and safety requirements such as jewelry restrictions, the use and wearing of safety/personal protective equipment (e.g. wearing safety equipment such as hardhats, safety glasses, hearing protection, protective footwear, etc.), and following Good Manufacturing Practices (GMPs)

Operations Technician Resume Examples & Samples

Willingness to work shift work if necessary
Basic mechanical and/or electrical work experience in an industrial setting
Willing and able to reside within an approximate 30 minute drive of the terminal in Buda, TX
Physical ability to frequently stand, walk, lift, carry, push, pull, reach, handle, bend, twist and balance
Ability & willingness to utilize Personal Protective Equipment (for example: hard hat, safety glasses, fire retardant clothing, respirator, safety work boots, etc. as required)
Ability to lift up to 50 pounds (with frequent carrying of up to 25 pounds)
Must be able to adequately hear alarms and other sounds which may indicate a safety concern. Must be able to communicate hazardous conditions and other dangers
Must be able to work near moving mechanical parts, work in wet or humid conditions (non-weather) and outdoor weather conditions, work in high, precarious places and work around fumes or airborne particles and toxic or caustic chemicals
Must be available for on-call rotation including nights, weekends & holidays
Two years’ construction/maintenance experience in the refined products and/or oil and gas industry (Mechanical/Industrial trade school will be considered work experience)
1+ year of experience with electrical troubleshooting

Operations Technician Resume Examples & Samples

Support/execution of running of IT Operations jobs and scheduled tasks
Completion of IT Operations control checkpoints as needed
Resolve trouble tickets and access request changes
Troubleshoot and resolve technical support issues with business and technology applications and systems
Support mission-critical technology systems in such a way as to ensure minimal impact to users during maintenance or update cycles
Meet established project deadlines and performance service levels for upgrades, and changes while abiding by Chemical Bank change control and documentation processes
Work professionally and proactively with business partners and vendors in the installation, configuration, and support of systems
Participate in data collection activities of metrics for service level and operational performance monitoring, with the purpose of identifying and implementing methods for increasing system reliability and up-time and automation of manual tasks
Demonstrated high regard for systems security which must be implemented into every aspect of this position
Multi-tasking, time management, and ability to manage multiple ongoing projects while meeting established deadlines
Demonstrated ability to follow established change control, information security, documentation, and technical troubleshooting / system and application functionality restoration processes in a regulated environment
Strong customer service orientation with a demonstrated understanding of the urgency of resolving technical issues which impact Information Technology or bank customers
Demonstrated ability to work effectively as part of a team and handle high-pressure situations appropriately and professionally
Demonstrated organizational and interpersonal skills as well as strong written and verbal communication skills
Works with minimal direction on a daily basis, either independently or as part of a team
S/he does not have any supervisor responsibilities
Works within established time frames and change control processes to achieve identified outcomes and escalates to management as appropriate when service levels or agreed-upon time frames will not be met
Responsible for determining how to best complete work within the established procedural and policy framework of the department and bank
S/he should exercise common sense and good judgment in decision making and should understand the branch/department goals, standards, policies and procedures established by management
Associate’s degree or equivalent experience in computer science or related field or equivalent work experience in lieu of degree required
Three years’ experience in Microsoft-based server and workstation support
Demonstrated experience in supporting a computer operations area
Demonstrated experience in technical troubleshooting of hardware, and applications also the ability to see an issue through to problem resolution

Operations Technician Resume Examples & Samples

Diploma certificate in a related discipline
Holder of ITC / NTC 2 or 3 with related experience
At least 2 years’ working experience in a Chemical, Refinery, Pharmaceutical or related industry
Familiar with good manufacturing practices, safety procedures and industrial standards
Good knowledge in maintenance and operating principles of production and utility equipment is preferred
Able to work on 3 rotating shifts

Operations Technician Resume Examples & Samples

Analyze, diagnose, sectionalize, isolate, and resolve trouble situations
Manage and correlate multiple trouble reports
Communicate with internal customers and other in a repair situation
Provide Tier I/II support in platforms supported
Manage and guide restoration bridges during outage conditions
Provide direct support to technicians in restoration activities associated with alarm and/or outage conditions of transport elements
Interact with all Tier repair teams. Initiate internal/external escalations, as necessary
Provide assistance to peers and participate in ongoing repair process improvement activities
Provide follow up and closure of assigned trouble tickets
Provide direct training to technicians and participate in ongoing repair process improvement activities
Works in x 7x24 environment and may need to work evenings, nights and/or weekends
Associate Degree in Telecommunications in a related field or equivalent work experience (3 years of relevant experience)
Ability to manage multiple tasks on time, including ticket administration, communications, and follow up activities
Ability to work all shifts in a 7x24x365 environment
Understand and apply technical theories in real life situations. Understand the technical behavior in the network and implement the proper troubleshooting techniques
Communicate with others in a clear and concise manner. Ability to explain a complex problem in layman’s terms
Experienced user of the MS Office application suite
Detailed test and analysis procedures for a variety of transport equipment from DS3 to DWDM
Understanding of Transport hierarchy, configurations and platforms
Perform advanced to complex activities to identify and resolve alarm conditions
Strong communication skills and ability to direct restoration activities
Remote troubleshooting experience
Ability to work straightforward trouble and/or maintenance assignments related to network equipment in order to resolve both routine and complex trouble tickets
Adept at reviewing logs for historical events when analyzing and diagnosing alarm conditions and determining corrective measures
3 + years experience in a Call Center, Surveillance Center, Provisioning Center, Network Operations Center, Engineering, Technical Support or as a Field Technician working with transport platforms
Provisioning and troubleshooting DS3 through OC192 level circuits
SONET and SDH equipment maintenance
DWDM equipment maintenance
Fiber optics
Synchronization / Timing
SONET Protection Switching Schemes
Ability to demonstrate command skill while directing activity on outage bridges

Operations Technician Resume Examples & Samples

Use software and hardware tools to identify and diagnose network status and performance in the field
Understand network test procedures, use network test equipment, and interpret test results
Possesses knowledge of troubleshooting SONET and DWDM platforms
Possesses an understanding of network testing, uses network test equipment and documents efforts in a professional manner
Tests DWDM and SONET circuits
Leads a team in turning up circuits across SONET and DWDM platforms
Document all efforts in a timely manner
Provide functional guidance
Under supervision, installs and troubleshoots of DC power systems
Directs the installation and troubleshooting of timing systems
Performs and document QCs on installations
Performs PMIs
Assists in the development of program deliverables
Possesses familiarization of company and program standards for installations
Carries a pager for after hour call-outs (as required)
Experience with SONET equipment and networks required
Experience with wavelength division multiplexing helpful
Experience Cisco MSTP, MSSP and MSPP equipment helpful

Operations Technician Resume Examples & Samples

Analyze, sectionalize, isolate, and resolve trouble situations. Manage and correlate multiple trouble reports. Communicate with customers and others in a repair situation
Provide Wi-Fi assistance to hospitality customers and troubleshoot access points
Initiate internal escalations, as necessary
Place proactive outgoing status calls to customers
Provide follow up and closure of assigned trouble and MACD tickets
Practicing excellent customer service
Demonstrating proficiency with trouble ticketing application and other internal tools
Ability to work in a fast-paced operational environment
Ability to answer customer calls and work issues via trouble ticket proficiently and independently
Create trouble ticket which summarizes customer reported trouble
Make recommendations based on customer expectations
Answer inbound calls and/or redirect calls to proper CenturyLink organization if required
Provide proactive customer updates on progression of repair
Initiate internal escalations on customer’s behalf and provide follow up
Effectively manages customer expectations (status and clear description of activities)
Associate’s Degree and 2+ years experience, or equivalent combination of education and experience
Experience with Avaya Aura and/or Nortel CS1000
Experience with Adtran, Cisco, or Shoretel
Experience with Oracle, Remedy, or SolarWinds
1+ year of Technical Customer Call Center experience

Operations Technician Resume Examples & Samples

Previous experience troubleshooting complex network problems involving power, network hardware, routers, CSU, or carrier services
Experience working on complex translations troubles and/or maintenance assignments related to network switching equipment to resolve trouble tickets
Advanced expertise with IP routing on multiple router platforms
Knowledge of TCP/IP, routing protocols, and IP addressing
Experience with advance commands in Cisco, Juniper, and or UNIX commands
Excel at working on complex MPLS issues
DNS & e-mail problem expertise
Advanced layer 1 troubleshooting for DS0, DS1, point to point, private line, and Ethernet circuits
Has ability to understand and isolate physical layer problems
Experience working with software and hardware tools to remotely identify and diagnose WAN problems
Ability to understand and isolate physical layer problems
Familiarity with long distance and international dialing and routing
Ability to identify and resolve customer reported trouble
Experience managing customer incoming calls in a call center environment
Experience working with local and international exchange carriers to resolve trouble
Takes full ownership and accountability in areas assigned. Takes independent action and rarely requires guidance, often proactively take the lead on technical issues/concerns
Strong technical skill level working on complex assignments within the network systems (implementation, acceptance and change management)
Ability to resolve complex network problems involving power, network hardware/software, lines, routers, firewalls, modems and terminals
Ability to use software/hardware tools to identify and diagnose network status and problems
Experience conducting installation and maintenance on complex network monitoring equipment
Ability to resolve complex trouble tickets
Apply excellent customer service skills
The desire to work in a complex 24x7 call center
Demonstrated proficiency with trouble ticketing application as well as other internal tools
The ability to work off hours/on call and during holidays
Expertise Mentoring/Training/Coaching team members
5 + year of technical customer call center experience
Associate degree in Engineering, Electronics, Networks or related technical or vocational education or equivalent experience or 7+ years of related work experience
Test knowledge/experience of DS0/DS1 Circuits
Knowledge of TCP/IP, Routing Protocols, and IP Addressing
Experience with basic commands in Cisco, Juniper, Shasta Routers, and /or, UNIX Commands
Cisco and Juniper Certifications are a plus

Operations Technician Resume Examples & Samples

Associate degree in a related field or equivalent work experience in the communications, networking and/or cyber security fields
Candidate must have demonstrated the ability to work in a consultative manner with others, i.e. establish rapport, interview/fact-find, present options/recommend solutions, follow-up and customer focused behavior
Proven ability to work in a dynamic team environment with changing requirements and competing priorities
Must have a desire to learn
Ability to work cross functionally with Engineering and Developers
Proficient with monitoring, troubleshooting of Tier 1/2 events
Proficient with opening trouble tickets (Remedy)
Respond to customer inquiries in a timely and professional manner
Proficient troubleshooting ability
Develop and follow a MOP and anticipate problems, and proactively take corrective action
Required computer skills include: Outlook, MS Office application suite, circuit topology, and testing tools
Familiar or Experience with Juniper (JunOS)
Experienced with Cisco Networking Hardware
Familiarity with Netscreen Firewalls
Experience with configuring, troubleshooting Tier 1/2 events in switches, routers, and firewalls
Must understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSEC, and L2TP)
Must have experience with application level firewalls (proxies)
Must have experience with Cisco, Nexus Fex’s and data center setups
Familiar with Monitoring tools (Solarwinds)
Basic enterprise Linux skills, VMWare, SQL, and Basic Windows Server Administration
Must be willing to work Shift work 24x7 coverage, weekends and holidays
Candidate must be a US Citizen with the ability to obtain a Department of Defense TOPSECRET SCI clearance

Operations Technician Resume Examples & Samples

Identify, troubleshoot, and resolve simple and complex problems quickly and effectively
Use trouble ticketing system to document outages
Coordinate and track RMA requests
Perform rekey of crypto equipment, assist field technicians in the rekey and troubleshooting of crypto equipment
Provide data to support daily and monthly customer reports, incident reports, and ticket audits
Interface with management and customer, in a high stress environment
Collaborate with peers
Clearance: Active Top Secret/SCI
Associate degree in Engineering, Electronics, Software, or Networks
MCSE, CCNA, Security+ desired
Four or more years of experience in a client-server environment required
Familiarity of various vendor platforms for optical networks – Ciena, Cisco, Juniper
Experience in Microsoft products to include Active Directory, SQL Server 05/08, Windows Server 03/08, Office SharePoint Server or Windows SharePoint Services, Windows Server Update Services (SMS), and Exchange and 2007
Advanced hardware and software troubleshooting skills
Possess knowledge of Wide Area Network security requirements and techniques for protecting computer systems/networks from viruses, data tampering, and unauthorized system entry
Understanding of long haul communications equipment such as SONET, ATM, fiber optical multiplexers and DWDM; LAN/WAN software/hardware technical support; familiarity with optical and IP products, particularly Ciena optical and Cisco IP routing and Juniper devices
Experience with SONET based, long-haul and metro transport networks, next-generation DWDM wavelength systems desirable
Prior NOC experience desired

Operations Technician Resume Examples & Samples

Monitor event alarms in multiple systems, raise request and perform basic diagnostics of the problem and dispatch using multiple dispatch systems
Conduct proactive and reactive monitoring of voice network and open incident tickets
Track major service outages and other service affecting activities. Advise inter-department groups of occurrences and ensure progress towards resolution
Handle internal/external customer escalations via phone, remedy tickets, Solarwinds or email and escalate further any customer-related issues to the appropriate group or manager as necessary
Associate’s degree and 2+ years experience or equivalent combination of education and experience
Valid CCENT or CCNA certification
2+ year of technical customer call center experience
Experience with proactive and reactive monitoring of network outages and keeping management & customer informed of any changes
Experience with Cisco
Experience with Adtran, Juniper
Knowledge of NTM Remedy, SolarWinds, Oracle or other ticketing and dispatching system

Operations Technician Resume Examples & Samples

Coordinate and track RMA requests, to obtain RMA authorization requests and completion of RMA submittal forms
Understand and utilize documented procedures to perform assigned duties
Perform rekey of crypto equipment and assist field technicians in the rekey and troubleshooting of crypto equipment
Complete required forms and documentation to sustain operations
Top Secret clearance and current SCI mandatory
Associate degree in Engineering, Electronics, Software or Networks
Four or more years’ experience in a client-server environment required
Familiarity with various vendor platforms for optical networks – Ciena, Cisco, Juniper
Experience in Microsoft products to include Active Directory, SQL Server 05/08, Windows Server 03/08, Office SharePoint Server or Windows SharePoint Services Windows Server Update Services (SMS), and Exchange and 2007
Demonstrated advanced hardware and software troubleshooting skills
Previous experience with Government networks and customers
Ability to interface in a professional manner with management and customer
Ability to work in a high stress environment, collaborate very closely with peers, strong communication skills

Operations Technician Resume Examples & Samples

Operating studios cameras during newscasts and other productions
Operating audio console during newscasts and other productions
Operating graphics system during newscasts and other productions
Operating video switcher during newscasts and other productions
Basic understanding of shot composition and framing
Ability to setup audio – including microphones
Ability to move props and life heavy objects (60lbs)
Ability to operate on-air graphics system, including proof reading and typing skills
Ability to quickly adapt to new technologies – including state of the art production video switchers and audio consoles
Ability to meet deadlines and be prepared for the start of the newscasts
Must possess a valid Sate Driver’s License (or be able to obtain one)
Must be able to communicate clearly with the rest of the station staff to gather information and collaborate

Operations Technician Resume Examples & Samples

Configuration, operation and maintenance of IP (data/voice) and telecom communications equipment, including associated DNS/DHCP configuration
Use of software and hardware tools to identify and diagnose network status and problems
Conducting complex network monitoring, equipment installation and maintenance activities
Troubleshooting and repair of complex IP (data/voice) and telecom communications equipment hardware or configuration issues, within defined service level agreement periods
Direct customer interface on install and repair requests related to new equipment installs and overall functionality of IP (data/voice) and telecom communications equipment
Documentation of all activities per defined procedures
Mentoring/Training/Coaching of less experienced employees
Follow CenturyLink Processes and procedures to support custom configuration windows and network augments of VLANS, Routes, MPLS, and Firewall configurations for the Data Center
Excellent Visio documentation skills
Associate degree in Information Technology, Telecommunication or Networks; or a related technical or vocational education or equivalent experience
Three or more years experience in a Data Network and/or, Telecom environment
4+ years experience working on complex assignments in IP Communications (Data/Voice), and Telecom Equipment Installation, Operation, and Maintenance activities
Hands on experience with the following
Bachelor’s degree in Information Technology, Telecommunication, Networking Technology or related field
CCNA and working towards CCNP certifications a plus
BICSI certifications a plus
Experience in a higher education environment
Experience provisioning Cisco Call Manager
Experience managing customer request via email / telephonically while keeping the queue at manageable levels
Experience with MACD
Experience with Cisco, Adtran, Avaya, or Shortel devices
Advance knowledge of Remedy, NIBS, Solarwinds, or IRIS
Experience monitoring the status of system outages and keeping management informed of any changes
Experience in data and/or voice troubleshooting as a SME (Subject Matter Expert)
Experience training employees in a classroom environment
ITIL 2011 Certification

Operations Technician Resume Examples & Samples

Knowledge of access DSLAMs, pairgains and BBDLC’s and Ethernet Equipment
Knowledge of Ethernet and DSL maintenance and surveillance processes and procedures for HSI network support
Experience troubleshooting IP, ATM, Ethernet, TCP/IP and OSI Layers 1-3 areas
Experience with CLI/TL1 commands and GUI troubleshooting
Experience working on complex network troubles and/or maintenance assignments related to network access equipment to resolve trouble tickets
Logical and analytical approach to troubleshooting issues
Proven track record with troubleshooting advanced issues and/or providing technical leadership
Ability to resolve Ethernet and DSL technical escalations on Network outages
Working TCP/IP knowledge
Experience troubleshooting DSL or Ethernet related issues
High level of customer communication skills and focus
Monitor all on-going Network impairments to ensure process is being followed and to facilitate the quickest restoration possible
Work well with minimum supervision
Proficiency with Microsoft Office Suite and Remedy are desired
2 or more years related work experience in voice and/or data repair
Telecommunication experience (highly preferred HSI and network elements)
College degree, technical certification or relevant experience without a degree and 2 or more years related work experience in voice and/or data repair
Ability to remain flexible in the face of change
Able to perform in a very stressful environment
Working Knowledge of Calix E7/C7, ALU7750, Fujistsu 9k, Lucent Stinger’s, ADTRAN TA3000 device

Operations Technician Resume Examples & Samples

Assisting in the operation, and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility
This equipment supports mission-critical servers and must maintain better than 99.999% uptime
Monitoring and troubleshooting of all mechanical, electrical, HVAC systems, voice/data, chiller systems and generators
Provides assistance to contractor or data center engineer to ensure proper operation and maintenance of all facility equipment covered under level I plus areas in which they are certified such as making and running fiber optic, electrical certification, HVAC repair (training/certification), UPS and or generator certifications and training
Provides assistance to contractor or data center engineer to deploy new equipment, such as, building racks, cabling, and other tasks as necessary
BSEE or Technical Degree
3-5 Years’ experience in Data Center Engineering/ Operations

Operations Technician Resume Examples & Samples

HMI process operations of Emerald Innovation 3000
Able to track weekly inventory
Monitoring and maintaining equipment
Unloading Raw Materials
Operation of centrifuge, compactor, dryer
Maintaining and operating process equipment
Pulling process samples
Process record keeping
Ensure all GLCC Safety and Environmental policies are followed
High School Diploma or equivalent and Industrial Wage Certificate or a 2 year degree
May require membership in Fire Brigade
Good housekeeping skills a must
Mechanical aptitude (working with pipe wrenches and tools needed for plant activities and minor maintenance
Must be able to cross train in all elements of production
Experience in operating a forklift or ability to learn
Participation in plant safety programs
Must be able to work a twelve-hour shift rotating and overtime as needed

Operations Technician Resume Examples & Samples

Assistance to the Maintenance Technicians
Work load - 80% operation/facilities 20% Maintenance
Working with Computer- Maintenance Tracking System
Daily inspections/rounds of Sumas Station/Tank Farm
General Operator/Operations duties at Sumas

Operations Technician Resume Examples & Samples

Microsoft desktop applications
Provisioning and troubleshooting of DS3 through 100Gig level circuits
Expert in SONET, SDH and DWDM equipment maintenance and troubleshooting
Protection switching schemes
Remedy, CORE, NMA, WFA and TIRKS
Nortel OC48 and OC192 ADM’s, Regens, MOR's, Optera Metro 5200, and 1600G amps
Ciena Corestream, Agility, Multiwave Metro, ONI and 6500
Cisco 15454, 15310
ALU LambdaUnite and DMX
Fujitsu Flashwave 4500, 4100, 7120, 7420, 7500, 9500
Infinera DTN and DTN-X
Coriant 7100, 8815

Operations Technician Resume Examples & Samples

Incumbent must know and have the ability to use all various types of underground locating equipment currently in use by the company, and be able to accurately locate and mark or identify all natural gas mains, service lines and fuel lines within our distribution system
Incumbent must know the layout of a natural gas distribution system within all communities served, to be able to provide emergency response to all types of natural gas emergencies, including various types of underground system leaks to structural inside gas leaks. Position is also required to respond to carbon monoxide emergencies and emergency locating of distribution system. Provide requested after hours (on-call) service as required
Incumbent must know and have the ability to perform system leak survey and cathodic protection to insure system integrity, along with annual mandated system inspections to meet requirements of the companies O&M manual, Department of Transportation, regulatory, state and local governing bodies, to include proper documented reports
Analyzes the local gas distribution system and recommends improvements to manager for review
To know and have the ability to install, service, and routinely change out all sizes of natural gas metering devices, pressure regulators, relief valves and filters. To have the ability to read meters accurately for proper customer billing
Incumbent must be able to install and assist with new construction or replacement of natural gas mains, service and fuel lines
Incumbent must know and understand and have the ability to properly set, adjust and monitor various pressures used for delivery of natural gas. Pressures vary from more than 300 pounds to ounces of pressure throughout a distribution system. To know and understand the various types and sizes of material in current systems and also the various material types for replacement and new construction of a system. Materials in service are, cast iron, coated and wrapped steel or bare steel. Various types of plastic or otherwise know as P.E. pipe
Incumbent must perform odorant testing to insure proper levels of odorant are maintained within the natural gas distribution system
Operate and maintain Peak Shaving Plant
Administration, reports, record keeping, and documentation as required in accordance with company O & M. Training, testing, and meetings
Attend safety meetings and other employee training as assigned
May participate in community relations activities
Performs other duties, which are similar, related or incidental to this position and may work as directed, in other activities that require skills of a higher classification if qualified, as per Article 15 Section 3
Three years gas operations or equivalent work experience preferred
Thorough knowledge of natural gas distribution system, policies and procedures per company O&M manual
Good oral and written communications skills
Ability to work outside in all weather extremes
Ability to effectively communicate with customers
Ability to use hand tools, test equipment, CGI /gas detectors, pressure gauges, line locators
Ability to operate major equipment including trenchers backhoes, tapping and stopping devices
Ability to read maps and prints, lay outs and fabricate work
Ability to work/walking outside constantly lifting and digging
Demonstration of strong work ethic

Operations Technician Resume Examples & Samples

Maintain orderly and clean work area and vehicle
Direct and monitor contractors
Maintain production logs, perform data entry into SAP system
Lead and participate in operations and safety meetings
Participate in safety committee activities as required drill planning, energy isolation reviews, etc
Complete all training activities according to schedule and meet annual performance goals
Support entry level technicians through coaching and mentoring
Check business email daily
Lead Plant tours
Accept On call duty and overtime as required
Effectively prioritize and schedule all work activities
Support sites outside of the home Area as required
Support plant and equipment commissioning activities
Mark-up engineering drawings to document changes or disparities
Identify cost effective solutions, follow company purchasing procedure and spending limitations
Manage purchase card for local requirements including transaction allocation and invoice tracking as necessary

Operations Technician Resume Examples & Samples

5 Years previous chemical plant experience (batch or continuous operations) is desired; other experience in a manufacturing environment will be considered
Proficiency/Familiarity with Microsoft Office Programs, including MS Outlook
This is a 12-hour shift rotating position. Must have the ability to respond to call-outs, & flexibility to work overtime
Requires close attention to detail
Ability to work in a team or individually, dependability, judgement, initiative and a positive attitude is a must
Position can require climbing, lifting, inside/outside activities and use of a forklift
The job requires the wearing of long-sleeve Nomex uniforms, respirators (requiring clean-shaven face at all times while on-duty) and other Personal Protective Equipment

Operations Technician Resume Examples & Samples

Post-high school or equivalent. Combination of education and relevant work experience totaling 3 years telecom experience
Candidate must have the ability to be effective in a stressful environment
Must have a healthy sense of urgency and be results driven
Exceptional oral, written, and interpersonal skills
Exceptional analytical and decision making skills
Strong PC skills. MS Office Suite, Ability to train/teach others
Knowledge of the following legacy applications
TIRKS
INTAS
OTTO
NCI/TTI
Working knowledge of Alcatel 1631, Tellabs 530, 532, 5500
Working knowledge Adtran 2820 MUX, Calix, OPTI6100,and HDSL
Working knowledge of DS0 through DS3 troubleshooting
DS0/DS1/DS3 theory knowledge
AA/AS/BA/BS - Degree in Electronics/Telecom/ or related field
Working knowledge of analog circuits
Experience with the DMS-100, and Lucent 5ESS
Possess broad background of network equipment including multiplexers, SONET nodes, and other test equipment
Working knowledge of wiring, testing, turn-up, and troubleshooting special circuits
Ability to work any shift in a 7x24x365 operation

Operations Technician Resume Examples & Samples

Willing and able to reside within an approximate 30-minute drive of the terminal in Waupun, WI
Mechanical and/or electrical work experience in an industrial setting
Physical ability to frequently stand, walk, lift, carry, push, pull, reach, handle, bend, twist, climb and balance
At least two years of construction/maintenance experience in the refined products and/or oil and gas industry (Mechanical/Industrial trade school will be considered work experience)
A two-year technical or mechanical degree

Operations Technician Resume Examples & Samples

Assist in assuring efficiency of operation of equipment, quality of product, food safety and safety of all personnel
Monitoring and controlling the various unit operations vie the process control system, checking product quality and progress
Unloading raw material, loading finished products (trucks, railcars, etc.), and controlling inventory in order to satisfy both internal and external customer needs
Ability and willingness to comply with all Cargill policies, health and safety requirements such as jewelry restrictions, the use and wearing of safety/personal protective equipment (e.g. wearing safety equipment such as hardhats, safety glasses, hearing protection, dust masks, respirator, fall protection harness, protective footwear, etc.), and following Good Manufacturing Practices (GMPs)

Operations Technician Resume Examples & Samples

Update trouble tickets that summarize troubleshooting steps taken, and the status of the customers issues
Detailed understanding of the OSI networking model physical, data link, and network layers
A proven track record Troubleshooting Technical Issues
An understanding of Routing Protocols and Principles
Knowledge of Firewall Rules and NAT Policies
Experience with Cisco Command Line Interface
Other router CLI experiences a plus
Understanding of DNS & email troubleshooting
Communicate with customers and others in a repair situation
1+ year of technical customer call center experience
Associate degree, or 5 Years of related work experience
Cisco and Juniper certifications are a plus

Operations Technician Resume Examples & Samples

The desire to work in a complex and fast-paced 24x7 call center
Demonstrated proficiency with trouble ticketing applications as well as other internal tools
Experience Mentoring/Training/Coaching less experienced employees
High Level Physical Layer Troubleshooting for DS0 and DS1 circuits, including Titan and Alcatel DCCS experience
Experience working on complex IP issues
Knowledge of Troubleshooting Circuit Degradation Issues, including Utilization, Bandwidth and Latency problems
A high degree of knowledge with IP Routing on multiple Router Platforms
A high level knowledge of PRN Networks and Routing Protocols: BGP, MPLS, MLPPP
Manage and correlate multiple trouble reports. Communicate with customers and others in a repair situation
Detailed understanding of the OSI Networking Model Physical, Data Link, and Network Layers
3+ year of technical customer call center experience
5-7 Years of related work experience
Associate degree in Engineering, Electronics, Networks or related technical or vocational education, or equivalent experience
Remote Troubleshooting and Testing experience

Operations Technician Resume Examples & Samples

Basic mechanical skills (e.g. assemble, disassemble mechanical equipment)
Basic math skills (e.g. arithmetic, fractions, percentages)
Basic personal computer skills; the ability to operate material handling equipment
Working knowledge of PSP manufacturing

Operations Technician Resume Examples & Samples

Produce and present clear, concise, and professionally written communications and presentations
Provide specialized advice and direction within their area of expertise
Perform specific responsibilities outlined in operational plans and procedures
Set priorities, develop schedules, monitor progress towards goals, and track details/data/information/activities
Train operations technicians on required tasks to perform their job
Complete, review, and approve required forms and documentation to sustain operations
Possess knowledge of Wide Area Network security requirements for protecting computer systems/networks from viruses, data tampering, and unauthorized entry
Clearance: Active TS/SCI
Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities. Foster continuous improvement
Decisive: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the company
Have a minimum of six months experience with current operations
Obtain/maintain advanced (Tier II) level of knowledge within their area of expertise
Work requires non-standard, flexible work schedules

Operations Technician Resume Examples & Samples

3-5 years’ experience in an industrial environment
Safety training for process industry
Process operator experience
Multi-tasking, Computer (Word, Excel, BPCS)
Mechanical, Forklift driving
Safety hazard identification,
Laboratory Skills
Monitoring the production processes in the field and from the control room, on the basis of the standard operating procedures, regulations, customer specifications and additional instructions of the supervisor. This includes
The start-up, operation, control, monitoring and regulation of production processes, in the field and from the control room. The measured addition (manually and via control equipment) of raw and auxiliary materials
The exchange of control findings between the technician in the plant and the technician in the control room, and the execution of specified control and operation actions
Taking samples during production for the purpose of in-process determinations, to be carried out personally, or for laboratory analysis
Entering data in the ERP system for accounting purposes. This includes
Creating ‘shop orders’, receiving and issues raw materials, receiving and issuing of (semi) finished goods and rework
Receiving and Creating Bill of Ladings for bulk shipments
Printing labels for finished goods
Keeping production facilities in operational condition, in order to achieve minimum loss of productivity and thus creating maximum availability. This includes
Carrying out cleaning activities in the buildings and grounds in accordance with documented procedures and regulations
Entering work orders for Maintenance activities
Helping to train less experienced / new co-workers in the operation of equipment and all of the abovementioned tasks
Registering data and handing over the production processes in a manner that guarantees optimal progress of the process
Executes QESH standards per defined roles and responsibilities to ensure personal and product safety and quality
Performs within the guidelines of all Good Manufacturing Practices (GMP's), Standard Operating Procedures (SOP's), Security measures, Housekeeping, Hazard Analysis & Critical Control Point (HACCP), all quality, regulatory, environmental, safety and health guidelines and regulations. These standards are used in all daily activities to ensure product safety and quality are in compliance

Operations Technician Resume Examples & Samples

Perform process equipment troubleshooting, minor repairs, improvements and preventative maintenance, utilizing appropriate processes and disciplines
Manage multiple and complex plant computer control systems (ABB, etc)
Interface with and provide safe work permits to maintenance support personnel
Coach and train others on plant operations as they certify on each area
At least 3 years Operations experience within a chemical, manufacturing or similar environment is required
Able to operate manufacturing equipment (including valves, pumps, hoses, etc)
Proficiency in Microsoft applications, such as Word and Excel, and to learn new systems quickly
Strong computer and technical skills to operate both manual and highly automated equipment
Strong multi-tasking, problem solving and time management skills to prioritize and accomplish multiple tasks
Able to work 12 hour, rotating shifts
Able to work nights and weekends as required
5+ years relevant chemical industry experience
Forklift experience and a certification of training

Operations Technician Resume Examples & Samples

Minimum of 5 years of industrial maintenance experience required
Experience with machine change overs in a manufacturing environment
High level of mechanical skills

Operations Technician Resume Examples & Samples

Operation and monitoring of liquid fermentation tanks, centrifuges and Spray dryer equipment
Operation of packaging equipment
Understanding of support equipment and utilities to include steam boiler, chiller, and air compressor
Maintain proper documentation
Maintain quality processing standards
Follow all safety guidelines
Originate documentation for work requests for maintenance repairs
High School Diploma 2 years of industrial experience required
Must be a self starter, highly motivated, and reliable
High degree of manual dexterity and endurance
Good mechanical and technical aptitude
Basic computer literacy
Ability to multitask efficiently
Exhibit good troubleshooting skills
Ability to retain large amounts of information for training purposes in a limited amount of time
Must have the ability to work in hot or cold conditions
Able to lift 50 lbs routinely

Operations Technician Resume Examples & Samples

Utilize chemical manufacturing knowledge and experience to operate and troubleshoot technical equipment in a safe and efficient manner
Respond to system messages
Set-up, tear-down and install hardware utilizing appropriate operating disciplines
Formulate solutions and mixtures of chemicals Interpret test data and adjust process conditions as needed
Perform minor maintenance tasks as required to keep processes operating
Understand the key process variables which impact product quality and consistency and understand how to control and troubleshoot them
Participate in all safety programs and required training; demonstrate behaviors with a clear safety focus for all employees and the community; engage in all plant initiatives, identify near miss incidents
Serve on emergency/fire squad
Ensure compliance with procedures covering safety regulations
Develop a culture of empowerment- meaning working within the boundaries' established through the work processes and technology that we operate at the site
Strong troubleshooting skills
Strong written and oral communication skills. Able to communicate well, verbally and in writing, and have strong reading comprehension and listening skills
A self-starter who is self-motivated and can identify, prioritize and accomplish multiple tasks
Have a high regard for personal safety and the safety of others
Demonstrated the ability to work in a team environment where individuals often set priorities and complete work activities with minimal supervision
Physical dexterity and strength
Mechanically adept and able to apply fundamentals of physical chemistry to properly operate, maintain and improve the performance of the equipment within their area of responsibility
Basic computer knowledge, including previous experience using Microsoft applications
Current, valid US drivers license
Able to perform all the physical demands of the process operator role, including but not limited to climbing, lifting, wearing personal protective equipment and using standard safety equipment, which is rated for someone who weighs 300 lbs or less, etc
Previous Chemical Manufacturing experience
Previous experience working in Institute manufacturing site within the Dow facilities
Extensive work experience, three or more years, with complex machinery, including automated systems
Previous Fork Truck operation experience helpful

Operations Technician Resume Examples & Samples

Ability to perform various duties including floor directing, teleprompter, robotic camera system including post & commercial production, audio, technical directing and knowledge of the NSI and Troll uplink systems or other duties as assigned by a supervisor
This position may be required to work late nights, early morning and/or holiday shifts
Minimum of two years experience operating equipment in a medium/large television market is preferred
Clear communication and problem-solving skills and the ability to work in a team environment a must. This position works closely with on-air talent, directors and field crews
A working knowledge of the following systems needed: Cambotics, Vinten, OPUS, TONS, Wincue Teleprompter, Wheatstone Audio Board and VIZRT graphic systems
Must have unrestricted authorization to work in the United States

Operations Technician Resume Examples & Samples

High School Diploma/GED is required
3-5 years of Precision Grinding or related precision machine operator experience
CNC Grinding experience preferred

Operations Technician Resume Examples & Samples

Installation, configuration, operation and maintenance of IP (data/voice) and telecom communications equipment, including associated DNS/DHCP configuration
Use of IP and telecom communications testing equipment
Have practical knowledge of IP addressing and DNS/DHCP usage
Use of software and hardware tools to identify and diagnose network status and problems; conducting complex network monitoring, equipment installation and maintenance activities
Testing and turn-up of new circuits and/or equipment, including cross-connects and any other wiring
Follow ASU-CenturyLink Processes and procedures to support custom configuration of IP (data/voice) network
Associate degree and/or 3 years of related work experience or equivalent combination of education and experience
A proven track record troubleshooting technical issues
Strong Microsoft Office Skills – Outlook, Word, Excel and Visio
Basic understanding of TDM and VoIP Telephony
Valid Driver’s License, and Satisfactory Driving Record
Cisco Certifications are a plus
Other Router CLI experiences a plus

Operations Technician Resume Examples & Samples

Responsible for gas treating, absorption, distillation, fractionation, product treating, gas dehydration, cryogenic and other process equipment Maintain and operate gas gathering pipeline and master meters
Monitoring of instrument control panel and adjusts controls to regulate process variables (e.g., pressures, flow rates, temperatures, fluid levels) as necessary to maintain purity and operating efficiency; employs Distributed Control System (DCS) tools to maximize efficiency
Administers chemical additives to control plant processes and conducts tests to ensure gas and product quality
Operates turbines, furnaces, gas compressors, auxiliary engines and motors
Oversees and performs the loading and unloading of products via railcars and trucks
Prepares operational reports, permits, and equipment logs
Handles routine maintenance, safety and security in work area
Performs servicing, lubrication and minor maintenance of assigned equipment, including alarms and Process Safety Management (PSM) testing; informs the Maintenance Department of items requiring major repairs
Focus on customer and stakeholder satisfaction
Ability to work in a team environment and well with others
Hold a minimum total of two (2) to five (5) years’ experience in operations
Understanding of the Petrochemical Industry
Be willing to work rotating, nights, and weekend shifts
Have previous experience with rotating equipment
Willingness to accurately operate 4X4 vehicles
Be willing to work in extremely hot and cold temperatures and enclosed spaces
Be able to carry and lift items that can weigh 50lbs or more

100

Operations Technician Resume Examples & Samples

Maintain and operate all engine driven reciprocating compressors, natural gas compressors, natural gas dehydration units, and all ancillary equipment related
Accurately maintain and complete all maintenance records, service reports, and other required documents within Williams
Operate and maintain all onshore pipeline components including: valves, piping, pigging equipment, platform cranes, navigational aid systems, pipeline right of way, meter and/or regulator stations, etc.
Operates switchgear up to 5kv and disconnects 480 volt motors for maintenance functions
Perform calibration, troubleshooting, and repair activities associated with compressor stations
Maintain and troubleshoot all related subsystems which include: starting, stopping, safety shutdowns, and combustion controls
Maintain and operate auxiliary equipment (pumps, heat exchangers, filters, instrumentation, controls, etc.)
Repairs and calibrates flow, pressure, and temperature transmitters. (Honeywell, Rosemount, Motorola)
Interface with technical services, government agencies, emergency planning committees, emergency responders, landowners, contractors, etc.
Handle facility encroachment activities including pipe location, excavation, and inspection resulting from one-call notifications and/or direct calls
Respond to mandatory after hour work as needed for routine on-call rotations
Minimum of four (4) years natural gas pipeline, plant maintenance, and/or oil and gas experience
Ability to wear safety gear, protective equipment, gloves, uniforms, and other articles of safety clothing or gear as required by OSHA,DOT, or other regulatory agencies
Ability to work after hours, on-call rotations, which may require some nights, weekends, and holidays as needed
Possess core technical skills related to Programmable Logix Controls (PLCs), (Allen Bradley line), PLC programming, HMI proficiencies, Wonder ware, and field I/O devices
Ability to work in both a team setting and individually with minimal supervision
Demonstrates an intermediate knowledge of general computer applications (Word, Excel, Outlook, etc.), but has the willingness and ability to learn company specific programs
Two-year technical degree instrumentation, electrical, mechanics, and/or related field
Five (5) years natural gas pipeline, plant maintenance, and/or oil and gas experience

101

Operations Technician Resume Examples & Samples

Maintain dehydration equipment, pumps and methanol injection
Maintain reciprocating compression equipment (Generalized maintenance)
Operate reciprocating compression and compressor facilities
Coordinate system shutdowns, (new connects, leak repair), line pressure maintenance/pigging operations, lock out/tag out, hydrate mitigation, excavation activities, and dew point monitoring and various other duties as assigned
Improve the reliability of the gas chromatographs currently in use at the plants and on the pipeline system
Maintain and operate custody transfer measurement facilities in compliance with applicable specifications, codes, safety standards and operating procedures
Maintain, operate, troubleshoot and repair measurement equipment, including; Meters, stationary & portable provers, samplers, flow computers and other peripheral measurement-related devices
Maintains confidentialities, while demonstrating professional conduct and business ethics
Regularly perform a wide spectrum of non-routine, moderate to high-complexity assignments, which require technical evaluation, innovation and judgement
Able to make independent decisions, as well as, coordinate activates of others
Thoroughly understands industry and system requirements
Gather accurate data and completes daily reports
Participate and successfully complete all required training within Williams’ Operations Development Plan
Participate and successfully complete all assigned training
Maintain pipeline right-of-ways and all associated operational tasks
Operate, inspect and maintain high pressure pipelines, valves, regulators, and related instrumentation in compliance with associated DOT and OSHA regulations
Perform related duties as assigned by the Supervisor of Operations
Embrace Safety and Environmental compliance as their number one priority
High School Diploma or G.E.D. equivalent
Minimum of four (4) years’ experience as an operator within a gathering facility, and/or within the oil and gas industry
Ability to effectively communicate, both verbally and in writing to other individuals, teams, customers, and stakeholders of the business
The ability to perform basic mathematical calculations, such as, percentages, ratios and proportions to practical solutions is required
Knowledge of natural gas equipment including: Pipeline Operations, Dehydration, Separation, Compression, and Measurement devices
Intermediate level knowledge and experience within a Gas Gathering System or similar role
Possess knowledge of preventive and predictive maintenance
Good organizational and customer relations skills
An Associate's degree in a technical field, such as Chemistry, Gas Measurement, Electronics, etc., is preferred
Minimum 2 years’ experience in measurement (volumetric, meter based measurement systems, turbine meters, Coriolis meters, ultra-sonic meters, positive displacement meters, etc.…)
Advanced level knowledge and experience within a gas gathering system or similar role

102

Operations Technician Resume Examples & Samples

Operate, maintain and repair high voltage equipment including transformers, switchgear and breakers
Manage third party encroachment activities to prevent damage to Williams Pipelines
Complete and comply with all OSHA, Environmental, Emergency Response, OQ skills and company assigned training
Experience in mechanical and electrical maintenance/troubleshooting
Possess good working knowledge of PHMSA (Pipeline and Hazardous Materials Safety Administration) regulations and state one-call policies
Possess a valid state driving license and an excellent driving record
Willing to occasionally work in extremely hot and cold temperatures

103

Operations Technician Resume Examples & Samples

Strong focus on Safety and Compliance
Basic experience with Outlook, Word, and Excel programs
Ability to work under minimal supervision
Ability to travel and work overtime as required
3+ years’ experience with anhydrous ammonia and industrial equipment operations, hazardous chemicals, and maintenance
Associates or Technical degree in refrigeration systems and/or maintenance

104

Operations Technician Resume Examples & Samples

Prepares samples or clinical agents for pickups, courier deliveries, and shipments
Works closely with managers to support customer inquiries, discrepancies, inventory maintenance and database updates
Responsible for using an inventory management system for data entry, sample tracking, and management of samples
Maintains files for validation of data and preparation of queries, reviews accumulated data for accuracy and prepares reports of information and sample data
Performs internal specimen consolidation and reorganization projects under the guidance of a Lead Operations Technician
Receives, handles and inventories specimens of human, animal, and/or plant origin at temperatures ranging from ambient to -196°C, and having potentially hazardous properties
Assures compliance to cGMP parts 210 and 211 and company quality systems
Follows standard operating procedures (SOPs), facility safety guidelines, and Food & Drug Administration (FDA) requirements which may include compliance with cGMP CFR parts 210 and 211 where applicable
Role models behavior consistent with our company values of Integrity, Intensity, Innovation & Involvement
May prepare sample collection kits in accordance with Standard Work Instructions
May make deliveries to clients as required
May be required to travel to other facilities to meet business needs
Requires proven ability to communicate effectively verbally and in written form
Requires expert ability to prepare reports using Microsoft Excel
Requires knowledge of Windows and Microsoft Word and possibly Microsoft Access
Requires High School Diploma or equivalent
Prefer work experience with data entry, shipping/receiving, sample management

105

Operations Technician Resume Examples & Samples

Requires ability to prepare reports using Microsoft Excel
Prefer work experience with data entry, shipping/receiving and sample management
Prefer knowledge of methods to handle, process, and store specimens using a computerized storage and retrieval system
Prefer knowledge of Universal Precautions, general laboratory and quality assurance/control
Valid driver’s license and good driving record if required to transport material

106

Operations Technician Resume Examples & Samples

Identifying and resolving customer reported trouble
Provide advance technical support to include remote trouble diagnostics and correction
Assist with answering customer calls during overflow/outage situations
Updates status to customers on an as required basis
Escalation of customer and network trouble to ensure timely resolution
Actively work with local exchange carriers and CenturyLink internal Operations Centers to ensure current services are active and restored within the Service Level Agreements
Keep the project team updated with daily progress reports on any assigned actions
Using Intas, and CLI access this position will isolate layer 1 problems on DS0, DS1 and DS3 circuits on the IP platform, VPN and MPLS Network
Detailed understanding of DS0/1 and 3 circuits: point to point, private line, and Ethernet
Experience with basic commands in Cisco, Juniper, and Adtran Routers
Experience with Remedy and Solarwinds (WebHelp Desk) trouble ticketing systems
Adtran, Cisco, and Juniper Certifications are a plus
Experience with advance commands in Cisco, Juniper, and Adtran
Advanced layer 1 troubleshooting for DS0, DS1, DS3, point to point, private line, and Ethernet circuits

107

Operations Technician Resume Examples & Samples

Perform preventive pipeline facility maintenance and work described under the job progression system for the pipeline technician job family
Responsible for the handling of natural gas as related to Clark Reciprocating Engines and Solar turbine Compressors
Maintain and troubleshoot all related subsystems which include: starting, stopping, shutdowns, and combustion controls
Be willing to work after hours, on-call rotations, nights and weekend shifts
Demonstrate safety as the utmost priority
Participate in Williams’ Operations Development Plan (ODP)
Be willing to work in extremely hot and cold temperatures, work in enclosed spaces, and be able to work with high noise levels

108

Operations Technician Resume Examples & Samples

Consistently focus on safety and make recommendations to improve workplace safety practices
Calibrate, troubleshoot, and repair transmitters (flow, pressure, and temperature), gas detection devices, security systems, and other facility instrumentation
Perform maintenance tasks on industrial motor controls, SCADA/automation equipment, custody transfer measurement, and gas quality instruments
Operate, maintain, and troubleshoot various types of valves and valve operators
Work on and around turbine and reciprocating engines and related subsystems such as start/stop, operation, equipment calibration, and controls
Set and achieve goals for personal and professional growth consistent with Williams’ Operations Development Plan
Champion inclusion and work well with others in a team environment
Read and interpret company policies and procedures that must be followed when performing job duties
Associates/Technical Degree or demonstrated equivalent experience in electronic instrumentation, industrial electrical, diesel/diesel-electric and/or aircraft mechanics
Knowledge of the installation and maintenance of power distribution systems, process instrumentation, and programmable logic controller hardware/software
Demonstrate mechanical aptitude and ability to learn unfamiliar equipment and follow company maintenance procedures
Basic computer knowledge and familiarity with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook), and ability to learn other company specific applications
Ability to communicate effectively with all levels of co-workers, clients, and other external contacts in person, via email, and over the phone
Be self-motivated with the willingness and ability to work unsupervised at times
Strong sense of integrity
Willingness and ability to work after hours, on-call rotations, nights, and weekend shifts as needed
Climbing stairs, ladders, scaffolds and bending, stooping, squatting to work on equipment in hard to reach locations
Carrying and lifting items which sometimes weigh more than 50 lbs
Exposure to extreme heat and/or cold temperatures; high noise levels; enclosed spaces
Selected applicant will be required to take a pre-employment drug test and participate in a random drug-testing program
A current driver's license with a good driving history

109

Operations Technician Resume Examples & Samples

Perform maintenance and operational tasks with all natural gas process related equipment, instrumentation, and control systems on the following: Glycol Dehydration, Cryogenic Processing, Reciprocating Compressors, Steam Systems, Water Treatment, Measurement, Honeywell DCS, Allen Bradley PLC’s, Gas Chromatographs, Safety Devices, Power Distribution, AC Motors, and all Utility Support Systems
Maintain and operate power distribution, AC motors, and all utility support systems in a reliable, safe, and efficient manner, in accordance with Williams’ policies, practices, and standards
Perform a wide range of tasks associated with the natural gas industry
Coordinate maintenance activities on electrical, instrumentation and control systems
Demonstrate the ability to work under limited supervision
Be willing to work after hours, on-call rotations, nights, and shift work
Possess good communication skills
Ability to carry and lift items that can weigh 50lbs or more
Team Orientated, and the ability to work well with others

110

Operations Technician Resume Examples & Samples

Entry Level position with basic technical and operational tasks under direct supervision
Solves routine problems and has very limited decision making authority
Perform a wide range of proficiencies such as: Pigging, Liquid Surging, Dehydration, Separation, Electrical Pneumatics, Storage Tan Level/Inventory, Mapping, Right of Ways (ROW)
Skilled technician with broad range of technical skills relating to his/her area of complex or non-routine tasks
Operate and maintain dehydration, treating, and processing equipment
Perform basic pipeline corrosion duties and minor operations and maintenance on gathering lines
Maintain all records, reports, as requirement for compliance purposes
Reciprocating compressor operation
Install and maintain measurement, Electric Flow Measurement (EFM), and control equipment
Previously obtained a minimum of 5+ years’ experience with the oil and gas field, or related industry
Possess a high school diploma or equivalent two-year technical school degree
Possess a valid driver’s license, knowledge of placing chains on vehicle, and be comfortable driving in difficult road conditions that can consist of ice, snow, and/or mud
Operate a 4X4 Vehicle
Acquire Federal regulatory knowledge, documentation, and compliance information associated with the State of (STATE)

111

Operations Technician Resume Examples & Samples

Provide expertise in operating and maintaining all the equipment in the Billingsley, AL and surrounding area. This equipment includes meter stations, pipeline facilities, and corrosion control and right-of-way maintenance
Handle facility encroachment activities including pipe location, excavation and inspection resulting from one-call notifications and/or direct calls
Possess a high school diploma or equivalent two-year technical school degree in mechanical, air craft mechanics, electronic instrumentation
Be willing to travel up to 25%
Possess adequate written and verbal communication skills
Participate in the Operations Development Plan (ODP)
Ability to carry and lift items that can weigh 45lbs or more
Be able to work in environmental extremes while operating hand and power tools, climbing ladders, and two-way radios

112

Operations Technician Resume Examples & Samples

Two years’ work experience in electronic instrumentation, industrial electrical, diesel/diesel-electric and/or aircraft mechanics
Associates/Technical Degree or equivalent experience
Experience with the installation and maintenance of power distribution systems, process instrumentation, and programmable logic controller hardware/software
Demonstrated mechanical aptitude and ability to learn unfamiliar equipment and follow company maintenance procedures
A valid Driver’s License with a good driving record

113

Operations Technician Resume Examples & Samples

Operates and field checks process equipment
Coach and train others on plant operations
Performs process equipment troubleshooting, minor repairs, improvements and preventative maintenance, utilizing appropriate processes and disciplines
Performs all duties with a high degree of dedication to safety and environmental stewardship
2 or more years of relevant experience as a Process Operator in a chemical or petroleum manufacturing plant
Strong written and verbal communication skills. Able to communicate well, verbally and in writing, and have strong reading comprehension and listening skills
A strong self-starter who is self-motivated and can identify, prioritize and accomplish multiple tasks with competing priorities
Able to work a 12 hour rotating shift schedule (including weekends & holidays)
Able to climb stairs, ladders and scaffolding and work at heights
Able to lift/push/pull up to 50 pounds
A Bachelor’s Degree in a relative program, which includes Engineering or Industrial Technology

114

Operations Technician Resume Examples & Samples

Using INTAS, and CLI access this position will isolate layer 1 problems on DS0, DS1 and DS3 circuits on the IP platform, VPN and MPLS Network
Actively participates in maintenance bridges/calls to isolate network issues
Responsible for the reporting of database discrepancies and changes
Associate degree in Engineering, Electronics, Networks or related technical or vocational education or equivalent experience or 5+ years of related work experience
Test knowledge/experience of DS0/DS1 circuits
Experience with basic commands in Cisco, Juniper, Alcatel routers and or UNIX commands
Basic knowledge of IP architecture and IP routing
Test knowledge of DS0/DS1 circuits, and the ability to isolate physical layer troubles
Understanding of ISDN circuits and troubleshooting practices
Experience with troubleshooting Ethernet circuits
Experience with Wireless Access Points and various remote switches/MUX’s/VOIP Telephones
Experience mentoring/training/coaching less experienced employees/customers
Ability to manage multiple tasks on time

115

Operations Technician Resume Examples & Samples

Able to work independently, meet deadlines, and multitask
Ability to communicate effectively to peers and higher levels of management through verbal and written communication
Interface with subject matter experts; lead technicians; service, product, and project managers; and Tier 3 Technical Support
Proactively manages communication and escalations, including engagement with customers, vendors, off-net providers, and CenturyLink field operations (FOPS)
Accurate and appropriate trouble ticket documentation/closure in multiple internal systems
Provides technical training and guidance to repair center operations technicians
Advanced technical knowledge to affect complex trouble restoration
Proven ability to direct problem resolution
Performs remote testing and repair activities within CenturyLink network elements
Provide Tier 2 technical analysis, isolation, sectionalization and resolution of customer reported troubles
Ability to lead/coordinate repair activity with participation from vendors, off net carriers (LEC, CLEC, ILEC), field operations, and internal support organizations

116

Operations Technician Resume Examples & Samples

Entry Level position with basic technical and operational tasks under direct supervision Solves routine problems and has very limited decision making authority
Maintain and operate gas/liquid gathering pipelines Operate and maintain dehydration, treating, and processing equipment
A minimum of 3 years experience in the oil and gas or related industry
Possess a high school diploma
Be willing to work shifts (12 hours shifts)
Possess a valid driver’s license, be comfortable driving in difficult road conditions that can consist of ice, snow, and/or mud
Maintain excellent technical, interpersonal, and administrative skills

117

Operations Technician Resume Examples & Samples

Operates, monitors, and performs changeovers and minor maintenance of automated equipment (making, finishing, injection molding) through computer terminals, control panels and/or by manual means in the manufacturing of Colgate-Palmolive products
Confirm in-house availability of raw and packing materials for current and next runs. Seek and understand schedule and demand plans. Coordinate with upstream and downstream processes by working with others in planning, warehouse, receiving and vendor representatives to ensure availability of materials
Unloads materials and supplies from delivery vehicles and delivers those materials and supplies to storage, processing and finishing areas as needed
Performs quality sampling and statistical process control activities both manually and through computer keyboard throughout the manufacturing process
Troubleshoots, performs minor repairs and other maintenance on production equipment, supported by maintenance personnel as needed
Prepares and loads finished product for shipping using SAP and working with Colgate local warehouse employees and Colgate distribution network employees
Performs Housekeeping activities as per established protocol and conducts/participates in area housekeeping assessments per requirement. Responsible for house-keeping of team work area undertakes daily reporting and updates of information systems (SAP, Shop Floor Reporting, Cycle Counts)
Accurately and fully completes all regulatory and compliance related documentation and procedures; highlights variances
Stays abreast of team's production performance via visual, written and verbal communications
Participates in regular review of team production performance and uses information to drive continuous improvement
Seek and apply Continuous Improvement tools and techniques to achieve team goals e.g. Quality Systems, Total Productive Maintenance, Problem Solving tools
Understands and adheres to Environmental, Occupational, Health and Safety requirements
Understand and adheres to all Quality, Good Manufacturing Practices and Micro Cleaning & Sanitization Guidelines standards and guidelines
Understand the needs of both internal and external customers. Internal customers include Quality, Planning, Maintenance, and Finance. External customers are other Colgate plants, customer service and, for example, Target, WalMart etc
Shares knowledge and develops skills of others in the work team. Actively participate in continuous learning opportunities
Every team member has responsibility to fully utilize our resources to optimize our productivity to contribute and meet the needs of our customers, businesses and each other
1+ year of manufacturing, military or relevant production operations experience
Ability to lift up to 50 lbs. repeatedly
Ability to adhere to all safety and EOHS standards, and wear and utilize all personal protective equipment
Vocational or Technical Degree in Industrial Manufacturing or a related field
1+ year of experience in a manufacturing setting overseen by a regulatory agency

118

Operations Technician Resume Examples & Samples

Interface between engineering and manufacturing
Track and provide updates to engineering and operations pertaining to status of the parts creation workbook and activities
Request Material Master, BOM, and Change Master in SAP/IFS
Extract and load partial or complete system BOM in IFS
Work with engineering to request parts creation in SAP/IFS
Responsible for the creation of the manufacturing release packages
Provide feedback on the quality of work packages
2 year technical school degree in Engineering or Technology field
Minimum of 2 years of experience in control systems engineering related to information or industrial automation systems
Minimum of 2 years experience in drafting and designing using Autocad
Minimum of 2 years experience in manufacturing operations, purchasing, inventory management, or master data control
Must be available and willing to work overtime as needed to meet customer project commitments
Must be proficient with Microsoft Office
Knowledge of AutoCAD Electrical
Familiarity with business systems such as SAP and IFS is preferred
Knowledge of electrical design components
Must be able to work in a project driven environment where constructive feedback from others is encouraged
Must have excellent conflict resolution skills
Must be able to communicate with engineering, operations, project management and purchasing
Must perform duties in the office as part of a project team
Strong aptitude for communicating cross-culturally

119

Operations Technician Resume Examples & Samples

Originating source documents/data adhering to a range of regulations and choosing from a variety of options
Processing payments, tickets, online entries, documents or items requiring a high degree of accuracy and control
Resolving balancing discrepancies
Researching and resolving moderately complex problems using various resources
Reviewing and processing unique rejects or exceptions
Performing a variety of document-processing activities related to daily transactions
Maintain and follow special handling procedures to ensure customer satisfaction
1-2 years office experience
2+ years banking office/operations experience

120

Operations Technician Resume Examples & Samples

464392900
4W-ART-1915611-834662-DP
May be required to perform Temporary Duty assignments
Knowledge of ARMS directives/instructions, policies and procedures
Knowledge of aircraft types and aircrew composition
Knowledge of aircrew training requirements, aviation service eligibility and aircrew rating and incentive pay requirements
Knowledge of analytical skills in order to interpret data or directives covering assigned area and to review records, identify errors and determine and resolve problems
Ability to effectively communicate orally and in writing
Your Resume (your latest resume will be used to determine your qualifications)
If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy
For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position
Candidates are encouraged to provide a copy of their military experience and training with their resume in order to expedite recruitment efforts. Visit the “Verification of Military Experience and Training Web Site” to obtain this information, click here
Additional Required Documents (see Required Documents section below)
May be required to fly in commercial and military aircraft to perform temporary / permanent duty assignments
Applicants must be willing to be subject to a background investigation to determine fitness for employment and/or a secret security clearance
Resume - If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position
Transcripts, if qualifying based on education or positive education series

121

Operations Technician Resume Examples & Samples

Based at one location but supporting both the Marion and Union City facilities as required
Two years of operations experience in a industrial plant is preferred
Must be willing to take 24 hour on-call responsibilities and work night shift/weekends as required

122

Operations Technician Resume Examples & Samples

Serve as a source of technical knowledge and expertise for the production line
Assists in the development of standard operating procedures, trains employees and project development
Performs all jobs in the area as necessary to cover breaks, PTO and training
Assume the responsibilities of shift supervisor in his/her absence
Conducts required quality checks to assure standards are met
Troubleshoot and resolve operating difficulties involving area equipment
Perform routine and corrective maintenance on all machines
Proficient and comfortable using a computer
Must follow all employee safety, food safety and quality procedures and Good Manufacturing Practices (GMPs)

123

Operations Technician Resume Examples & Samples

Install, repair and alter systems for all locations
Determine procedural changes, tools, materials and equipment needed to install and repair systems
Diagnose and repair and/or replace damaged or broken wires, cables and faulty electrical components such as relays, switches, and control panels
Install, maintain and repair equipment, and electrical systems in accordance with electrical code specifications, blueprints, manuals, and electrical schematics and diagrams
Be proficient at installing, servicing, maintaining and programming fire alarm systems, security systems, nurse call, intercom and CCTV systems
NICET CERTIFIED LEVEL 2 (A PLUS)

124

Operations Technician Resume Examples & Samples

Act as technical leader for the network operations center team and as a SME (Subject Matter Expert) on network and customer related issues
Track major service outages and other service affecting activities. Advise inter-department groups of occurrences and ensure progress towards resolution. Perform case management function on outages as required
Handle internal/external customer escalations via phone, tickets or email and escalate further any customer-related issues to the appropriate group or manager as necessary
Assist with monitoring, overflow phone queue calls, and creating and handling repair tickets or service orders for customers as needed
Develop, maintain, and assist with providing initial training for new employees
Provide technical information or direction for less experienced employees as assigned
Analyze current network support processes and update as needed and/or refer priority issues to management
Ability to work any shift in a 24x7 environment. The shift for this position will be 3:30 p.m. – 12:00 a.m. Monday – Friday
Bachelor's Degree in Information Technology, Communications Networking or related field
Vendor certifications (Cisco CCNA, CCNP, Meraki, Juniper, etc.)
Experience in data troubleshooting as a SME (Subject Matter Expert)
Advanced knowledge of SolarWinds
Experience with Cisco, ADTRAN, Meraki, or Juniper devices
Experience with technical document writing
Experience with use of Microsoft Office Excel & Word
ITIL 2011 certification

125

Operations Technician Resume Examples & Samples

Operations Technicians work in a Pilot Unit environment and mechanical systems. Their duties include performing bench experiments involving unit operations, analytical or experimental instrumentation and/or; running tests to validate theoretical assumptions; analyzing and interpreting data; performing calculations; preparing samples for analysis; setting up experiments; producing catalyst to facilitate other experiments; designing, modifying or fabricating simple test equipment; and maintaining logs. Some Operations Technicians work on electrical equipment and facilities. These include electrical circuits, lighting systems, alarms, switch gear, control panels, communication equipment, motors and other devices
The position is located at the Baytown Technology and Engineering Complex and is based on an 8 hour work day. Rotating shift work days/nights may be required depending on the assigned position
Position does not include candidate travel reimburement or relocation
This job posting will close on Friday, March 3, 2017
Provides a variety of work in support of pilot plant operations. Responsibilities may include the gathering/compiling/analysis of engineering data, conducting field tests, generating computer reports/extracts, and providing guidance to operations personnel regarding routine equipment and facility start-ups and ongoing operations
Schedule and assist in work planning and provide recommendations for unit optimization and debottlenecking
Requires knowledge and use of basic engineering and scientific principles
High School or General Educational Development and previous work experience. Equivalent coursework in process operation from a technical school or community college is a plus

126

Operations Technician Resume Examples & Samples

Research and resolve simple to moderate system problems and when necessary, applies creative testing methods to simulate or recreate unusual system conditions to aid in problem resolution
Executes testing to certify that programmed system changes or new user access meet user specifications/requirements
Provide technical and operational support. Maintain and update departmental documentation
Two to three years of related experience in the following systems: AssurTrack, PMS, Cherwell and SAR testing
High School/GED or Vocational School diploma

127

Operations Technician Resume Examples & Samples

Provides technical assessment and team leadership in the management and resolution of complex trouble situations. Identifies, and leads technical resolution of highly complex and/or problematic events
Provides on-site engagement and leadership to repair technicians, including daily interactions, delivery of constructive feedback, and technical guidance
Monitors and manages work load and assigns tickets
Partners with the management team to identify any training and/or process gaps
Acts as subject matter expert for single or multiple disciplines
Provides process and procedural support to repair center personnel
Interfaces with multiple internal workgroups, including Technology Management and IT to assess current systems, and tools
Directly involved in the development of new tools, systems, processes, and procedures in support of next generation products and services
Manages and leads complex or problematic trouble situations
Ability to work independently, meets deadlines, and multitask
Professional communication skills, including written and oral communications, conference bridge facilitation, proficiency in the Microsoft Office Suite, and public presentations
Subject matter expert within the discipline(s)
Provides on the job training to technicians
Act as primary interface to product, provisioning, project managers, and Tier 3 Technical Support
Proactively manages communication and escalations, including engagement with customers, vendors, off-net providers, CenturyLink field operations (FOPS), and all levels of customer and internal management/leadership
Ensures accurate and appropriate trouble ticket documentation/closure in multiple internal systems by all technicians within scope of responsibility
Provides immediate, continuous and situational technical support, training and performance analysis to technicians
Acts as a subject matter expert resource to technicians and supervisory personnel
Performs remote testing and repair activities within CenturyLink network elements, typically on highly complex issues
Provides oversight of overall ticket workload management including: complex issue resolution, event correlation, ticket flow processing, and long duration mitigation
Associate's degree, or equivalent education, and relevant experience
4 years experience or equivalent combination of education and experience
4+ years of technical experience working with customers, networks, communication equipment and/or electronics equipment

128

Operations Technician Resume Examples & Samples

Technician for customer/company network systems installation maintenance activities
Works on relatively straightforward maintenance activities of Broadband and Ethernet services on network transport equipment
Coordinates with other departments and vendors to ensure on-time delivery of service to customers
Coordinate with appropriate departments to verify customer requirements, testing and installation. Coordinate with Field Operations and Sales as needed to facilitate delivery. May serve as primary internal point of contact for service delivery
Remotely provision (vendor order and management) field operations to establish Layer 1/2 (OSI model) on services sold by CenturyLink. Services include DS-3, OC-n, and 1G
The ability to provision Broadband and Ethernet circuits in various types of transport equipment
Performs trouble isolation for issues with re-grooms during the first 48 hours post re-groom
Engages other technical assistance teams to assist with trouble resolution and re-groom activity
Associates degree or equivalent education and relevant experience. 2 - 3 years related experience in specific area or equivalent
Ideal candidate possesses working knowledge within DWDM; Fujitsu 9500; 4100; 4100ES; 4500; 7120. CIENA 6500; 5400s; Corestream, Nortel classic oc192/48; Optera DX; 1600; Infinera DTN; DTN-x; Cisco 15454; 15310; Tellabs; Infineria; Lambda Unite, Alcatel and various Router / Frame / ATM support
Works well with internal customers and engineering from start and complete orders in a timely manner
Must be able to accept flexible work shifts, to include nights and weekends
Knowledge of transport equipment and a basic understanding of LAN and WAN technology
Knowledge of basic transport topology
Knowledge of Basic Ethernet
Knowledge of layer 1/2 OSI model
Experience with basic commands transport equipment
Understanding of basic transport testing methodology
Prefer 1+ year of technical transport experience

129

Operations Technician Resume Examples & Samples

Specialized technician working and managing complex assignments within the network systems maintenance activities
Serve as primary central point of contact for orders within the service delivery organization. Coordinates with various departments and vendors to ensure on-time delivery of service to customers
Manages a variety order types and is required to continue to expand knowledge on new technology and complex order type
Leads major projects from start to finish including working with other internal partners, tracking the project and updating management
Resolves network problems involving network hardware and software. Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities
The ability to provision complex Broadband and Ethernet circuits in various types of transport equipment
Associate degree or equivalent education and experience. Min 5 - 7 yrs related experience in specific area or equivalent. Technical certification highly desirable
Knowledge of network architecture for multiple products
Ideal candidate possesses thorough knowledge within DWDM; Fujitsu 9500; 4100; 4100ES; 4500;7120. CIENA 6500; 5400s; Corestream, Nortel classic oc192/48; Optera DX; 1600; Infinera DTN; DTN-x; Cisco 15454; 15310; Optera; Tellabs; Lambda Unite and Xtreme, Alcatel and various Router / Frame / ATM support
Desirable experience also includes hands-on installation, maintenance, and tuning of data communication system software components, hardware/software operating in a networked environment
Expert knowledge of transport equipment and a strong understanding of LAN and WAN technology
Master of basic transport topology
Knowledge of Complex Ethernet
Strong knowledge of layer 1/2 OSI model
Understanding of advanced transport testing methodology
Prefer 3-5 + year of technical transport experience

130

Operations Technician Resume Examples & Samples

Handle internal/external customer contact via phone, Remedy Tickets, or email and escalate further any customer-related issues to the appropriate group or person as necessary
Test communication services, and related peripheral equipment, to determine cause and location of service malfunctions to include proactive testing and analysis of LAN/WAN and data circuits
May provide technical information or direction for less experience employees as assigned
Develop and maintain a working knowledge of network design to facilitate the troubleshooting processes for Ethernet and other Data Services
Utilize remote access via CLI and/or EMS systems to verify, restore, or change configurations for customer data services such as Ethernet, Frame Relay, ATM, MPLS, and Dedicated Internet Access
Enter, update, clear, close and cancel Remedy repair ticket using appropriate company procedures
Utilize ancillary systems to include Omnivue, MILC, OTTO, LIMS, TIRKS Remedy, , etc. to identify customer accounts
Perform tests on customer's circuits and use test results to determine appropriate routing or clearing of occurrences as warranted
Track major service outages and other service affecting activities and update customers as needed
Utilize network troubleshooting procedures including ping, trace route, OAM, bandwidth reporting, speed test, etc. to respond to customer problems or questions
Associate’s degree in Information Technology, Communications Networking, Electronics or related field, or the equivalent combination of training and experience
Minimum 5 years of experience in Data Switching/Routing Network Equipment Maintenance, or Support, or the equivalent combination of training and experience
Minimum of 3 years of experience required in Ethernet, Frame Relay/ATM, MPLS, and Routing Wireline Network Equipment Maintenance
Strong communication (oral and written) skills required
Willingness to attend vendor-specific data product training required
Bachelor's degree in Information Technology, Communications Networking, or related field
Cisco CCNA or ALU certification
Advanced experience or training in Data Network Testing and Troubleshooting
Working knowledge of advanced PC skills and high speed Internet
Vendor Certifications related to Data/Ethernet Equipment and/or Networks
Experience in Omnivue, MILC, LIMS, OTTO, Ehealth, and Remedy Systems
Experience in IP Routing, and Trouble Isolation
Experience with Cisco, Alcatel Lucent, and Juniper Routers and Switches
Experience with ATM, Frame Relay and Ethernet circuits and protocols

131

Operations Technician Resume Examples & Samples

The Operations Technician 2 (OT2) serves as primary technical point of contact for engineering orders
The OT2 works with internal and external departments and vendors to ensure on-time delivery of service
The OT2 performs network system installations and/or maintenance activities
The OT2 monitors network operations and resolves routine network monitoring problems
The OT2 will remotely provision layers 1 through 3 (OSI model). Services include DS0, DS1, DS-3, OC-n, 1G through 100G LAN-PHY
The OT2 serves as a SME, mentor and trainer for technicians of junior grade and experience
Bachelor degree or equivalent education and experience
3 to 5+ yrs related experience in specific area or equivalent
Must have the ability to build router configs on both customer and network circuits and perform regroom activity on both narrowband transport, switched, and data circuits
Perform trouble isolation for issues with regrooms during the first 48 hours post regroom
Engage other technical assistance teams to assist with install, regroom and trouble resolution activities
Knowledge of BGP, EBGP, OSPF, MPLS and static routing. As well, a basic understanding of LAN and WAN technology
Knowledge of basic switch and narrowband transport topology
Ideal candidate possesses working knowledge within Ciena 6500 , Cisco transport, Tellabs DCCS, INTAS, TEMS, Alcatel, Cisco and Juniper routers, Frame/ATM, Sonus & legacy Nortel TDM & IP trunking
Knowledge of TCP/IP, routing protocols, MPLS networks, VPN principles, DNS principles,
Understanding of basic switch and narrowband transport (DCCS and testing) topology
Prefer 1+ year of technical experience on Alcatel, Juniper or Cisco routers
CCNA/CCNP preferred
Possess excellent customer service acumen
Understand and apply standard trouble shooting techniques
Demonstrate proficiency with trouble ticketing application as well as other internal tools
Willing and able to share and convey knowledge base with internal and external entities to get the job done

132

Operations Technician Resume Examples & Samples

The Operations Technician 1 (OT1) serves as primary technical point of contact for engineering orders
The OT1 works with internal and external departments and vendors to ensure on-time delivery of service
The OT1 performs network system installations and/or maintenance activities
The OT1 monitors network operations and resolves routine network monitoring problems
The OT1 will remotely provision layers 1 through 3 (OSI model). Services include DS0, DS1, DS-3, OC-n, 1G through 100G LAN-PHY
Associate degree or equivalent education and experience
Min 2 yrs related experience in specific area or equivalent
Must have the ability to perform trouble isolation for issues with regrooms during the first 48 hours post regroom

133

Operations Technician Resume Examples & Samples

Analyze, sectionalize, isolate, and resolve trouble situations
Provide assistance to peers and participate in ongoing repair process improvement activities Place proactive outgoing status calls to customers
Train technicians and participate in ongoing repair process improvement activities
Performs primary support functions for SDWAN. Including providing full end to end support for customer networks and support
Acts as primary contact for iQ+ networking product. This includes full end to end customer agency for iQ+ customers and acts on behalf of the customer in coordinating all repair and configuration activities
Will provide support and interaction for DCI/DCI2.0 customers utilizing CTL Datacenter services. This includes coordinating efforts with Equinix, Microsoft Azure and other datacenter services
Possess excellent customer service skills
Demonstrate proficiency with trouble ticketing application and other internal tools
Able to recognize issues/defects that will impact the NMS implementation and monitoring
Associate’s degree in Computer Networking, or related technical field plus 5-7 years experience, or equivalent combination of education and experience
Cisco and Juniper certifications are a

134

Operations Technician Resume Examples & Samples

Represents the company in a professional manner at all times and provides outstanding customer service while performing all assigned tasks
Performs scheduled preventive and corrective maintenance on natural gas compression equipment(caterpillar 3516/3600 engines and Ariel gas compressors)and associated auxiliary equipment
Inspect engines, compressors and mechanical equipment: diagnose problems and determine extent of necessary repairs; perform repairs and routine preventative maintenance
Detailed awareness of compressor components including but not limited to: lubrication systems, shutdown systems, loading and unloading valves, pistons, valves and electrical systems
Responsible for the overseeing work being preform on compression equipment by third parties
Disassembly and re-assembly of centrifugal gas compressor, or reciprocating gas compressor components
Request for external materials and services if needed
Ensure the KPI of the Maintenance Team is achieved
Responsible for following and supporting of the Company Safety, environment and Quality policies and procedures
Must have a full understanding of Natural Gas Engines and Compressors (Caterpillar 3516/3600 engines; Ariel gas compressors)
Must be able to read and interpret P&ID's (Process and Instrumentation Diagrams)
Mentor junior level technicians
Possess a high school diploma or equivalent (An equivalent combination of education and experience will be considered)
Ability to effectively work as a member of a team and also be able to perform work independently
Must be available to work overtime, nigh shift, weekends, and holidays as needed
Demonstrate sound judgment
Make decisions and corrections when problems are detected
Have proven mechanical aptitude
Have a history of being dependable & reliable
Possess a good driving record, with the ability to lift up to 50 pounds unassisted
Willing to learn and perform a wide range of tasks associated with the natural gas industry and all of the components
Physically able to work outdoors, climb ladders and stairs with occasional work on elevated equipment
Familiar with the use of precise measurement tools such as dial indicators, micrometers, ect

135

Operations Technician Resume Examples & Samples

Responsible for ensuring GMP compliance and generally good housekeeping
Ensures product is visually inspected to ensure quality requirements are thoroughly met
Maintains effectiveness of quality system components relevant to position
Ensures that the Operators are adhering to all safety procedures and identifying/communicating the necessary adjustments to address potential safety concerns
Drives reductions in unplanned deviations and focuses on troubleshooting identified equipment malfunctions
Ensures proper documentation of all batch documents and review and approval of steps performed by other operators. (Operator III must be able to sign performed by & verified by steps)
Works collectively Quality Assurance, Warehouse, Supply Chain and other necessary areas to ensure timelines are met and results achieved. Responsible for material movement from WHS into processing rooms
Must have an exceptional knowledge of the equipment and processes, as well as strong attention to detail
Must have a minimum of basic operator status on per supervisor / manager specified equipment train(s)
Thorough knowledge of Solid Dosage manufacturing preferred
Able to manage priorities and projects prioritizing effectively. Must communicate clearly, and manage people well
Demonstrates proficiency in Catalent core competencies per supervisor / manager discretion

136

Operations Technician Resume Examples & Samples

Follow Operating Discipline principles, procedures, and practices to ensure safe and efficient operation of assigned plant areas
Be well versed in the safety standards
Actively participate in safety programs
Maintain an injury free work place with self and others
Operate and monitor performance of process equipment
Monitor and maintain production quality
Perform process equipment troubleshooting, equipment repairs, improvements and preventative maintenance utilizing the appropriate work processes and disciplines
Use troubleshooting skills to resolve equipment issues and maintain equipment reliability
Use process knowledge and skills to make improvements in plant performance and Operating Discipline
Use measurements and tools to operate the plant at optimum conditions
Maintain and improve housekeeping standard
1 or more years of manufacturing or industrial experience
Current, valid US driver’s license
Must demonstrate the following competencies: leadership, initiative, drive, willingness, and the ability to learn
Be adaptive to change
Ensure a safe work environment by working safely, complying with environmental, health and safety standards and intervening when necessary
Strong mechanical skills and ability to diagnose and repair minor equipment problems
Able to work within an empowered team environment
Strong work ethic and initiative
Proficient computer and technical skills in order to learn how to operate both manual and automated equipment
Ability to work 8 hour rotating shift (afternoons, nights and days) in a 24 hour 5 day operation
Able to work overtime, nights and weekends as required
Demonstrates excellent decision making skills, ability to prioritize appropriately
Effectively manages multiple competing priorities
Able to work independently with minimal supervision in an empowered team environment
Previous experience in a Chemical manufacturing or mechanical operations environment

137

Operations Technician Resume Examples & Samples

Recognised engineering apprenticeship, and/or two year technical diploma or equivalent in an engineering discipline
Demonstrates skills that would lead to API-1163 Level Two Technical certification in multiple technologies
Able to travel both domestically and internationally between 80 – 90% of the time as role dedicts

138

Operations Technician Resume Examples & Samples

Ensure all paperwork is filled out in a clear, legible and accurate format and completed with all required information
Effectively tear down, set-up, monitor, operate, changeover and clean applicable equipment (from upstream to downstream, including blow molder) and provide quality inspections on all related items to include but not limited to OQI, weight checks, compliance with product specs, etc
Ensure clean and inspect standards are up to date and completed in a timely manner
Ensure lubrication standards are up to date and completed in a timely fashion; maintain lubrication logs
Maintain working knowledge of all value stream equipment to include all support equipment, ability to troubleshoot, make minor adjustments and repairs using basic tools
Completes PM’s and other routine operator maintenance tasks; assist in diagnostics, repairs and rebuilds of machines; partner with maintenance or others on non-routine repairs and defect handling
Monitor equipment for malfunctions and defects, repairing and solving minor problems without assistance and eliminating potential threats to production
Own a specific piece of equipment within the operation. Responsible for overall health of equipment and developing, maintaining, and improving standards associated with assigned equipment (CIL, Centerlines, One Point Lessons, etc)
Own a functional system (EHS, Qual, Operator Care, etc) within the team. Develops expertise within that function and coaches other team members on the execution of the system
Communicate effectively with managers, lead persons, and maintenance personnel regarding recurring problems and needs for repair
Take part in PM’s and utilize the Root Cause thought process to ensure corrective actions are sustainable
Maintain communication with other departments, management and employees and notify them of any problems and/or concerns
Utilizing continuous improvement mindset, actively participate in identifying and correcting opportunities to improve processes including participation in the creation and documentation of Standard Operating Procedures and Work Instructions, the creation and maintenance of preventative maintenance standards, the writing of One Point Lessons, and participation in continuous improvement methodology events
Follow Good Manufacturing Practices and 5S methodology to maintain a clean, sanitary and safe work area, maintaining audit ready status at all times
Actively participate in Pillar activities (i.e. Quality, Focused Improvement, Safety, etc.) including but not limited to observations, inspections, and recommendations
Works diligently to achieve line efficiency goals
Assist, train, and coach peer employees
Supports plant production needs and priorities to achieve plant goals
Facilitate, attend and participate in team meetings and programs
Comply with all policies and procedures
Ability to pass tests required for this position
Proficiency in MS Office Excel and basic PC skills
Proven decision making ability
Ability to learn all functions of job within a reasonable amount of time
Ability to read and understand written instructions and to keep accurate written records
Ability to work various hours and shifts
Able to work overtime when required and schedule flexibility
High School education or equivalent required
Achieve and maintain required certifications
1-3 years related work experience desired
Blow molding or plastics extrusion experience is a plus

139

Operations Technician Resume Examples & Samples

Responsible for identifying and resolving customer reported severity 1 trouble
Updates status to SSA on an hourly basis through notification channels
Actively work with local exchange carriers to ensure current services are active and restored within the Service Level Agreements
Perform network site implementation/acceptance and activations as requested by SSA
Prepare routing/switching equipment for customer site move/add/deletes
Ensure all router configurations are built to comply with Customer Technical Design templates and internal standard requirements
Using Intas, and CLI access this position will isolate layer 1 problems on the customer's DS0, DS1 and DS3 circuits on the IP platform, VPN and MPLS Network
Utilize CenturyLink and SSA proprietary Network Performance Monitoring tools to monitor events and collecting data about the health of the MPLS network
Solves complex problems by substantial evaluation, analysis and modification or adaptation of advanced techniques
Assumes accountability as a resource for decisions required across multiple functional segments. Individual reduces adverse impacts to service, cost, due dates and identifies inefficiencies. Provides near term focus of resolution of immediate issues. In addition, provides long term or strategic solutions
Associates Degree in Engineering or equivalent with at minimum a Network Certification
Ten or more years’ applicable work experience
Advanced layer 1 troubleshooting for DS0, DS1 and Ethernet circuits, including
In-depth knowledge of troubleshooting circuit degradation issues, including utilization, bandwidth and latency problems
Advanced expertise with PRN networks and routing protocols: BGP, MPLS, MLPPP
Advanced expertise with multiple router platforms with and with Cisco and Juniper and Alcatel-Lucent CLIs
DNS and e-mail problem expertise
Prior experience in a client facing role
Remote troubleshooting and testing experience
This position is primarily a dayshift position (Monday- Friday, 7:00 AM - 3:30 PM) but hours may vary based on business needs

140

Operations Technician Resume Examples & Samples

Handle incoming calls, opening trouble tickets. Effectively manages customer expectations (status and clear description of activities)
Able to multitask and work independently, and meet deadlines
Ability to communicate effectively to peers and higher levels of management through verbal and written communication, Interface with subject matter experts; lead technicians; services, product, and project managers; as well as Tier 3 Technical Support. Proactively manages communication and escalations, including engagement with customers, vendors, off-net providers, and field operations (FOPS), Effectively manages customer expectations (status and clear description of activities)
Accurate and appropriate trouble ticket documentation/closure in multiple internal systems. Provides assistance and guidance to repair center operations technicians. Advanced technical knowledge to affect complex trouble restoration, proven ability to direct problem resolution
Performs remote testing and repair activities within network elements, Provide technical analysis, isolation, sectionalization, and resolution of customer reported troubles. Ability to lead/coordinate repair activity with participation from vendors, off net carriers (LEC, CLEC, ILEC), field operations, and internal support organizations
Ability to work independently, meet deadlines, and multitask
Act as an interface to Product, Provisioning, Project Managers, and Tier 3 Technical Support
Works within the overall ticket workload including: complex issue resolution, event correlation, ticket flow processing, and long duration mitigation
Participates in event management, including impact assessment, decision making and directive activities, communication, and appropriate escalation protocol
Directs and coordinates multiple technical resources in the resolution of customer and network element outages (CenturyLink, off net carriers (LEC, CLEC, ILEC) and/or vendor)
Associate's degree in Networking or related discipline
5-7 Years experience or equivalent combination of education and experience

141

Operations Technician Resume Examples & Samples

Operate studio cameras
Moving and handling of cables and gear during in-house and on-location productions (this could mean assisting in moving heavy equipment)
Maintain appearance of studios including cleaning of set and floor
Basic multi-media computer skill and familiarity with current Internet technology including downloading of materials
Work as needed in control room in technical positions (including acquisitions, audio)
Operation of Microwave vehicles including set up and operation of ENG cameras and associated gear. Requires ability to lift and carry up to 40 pounds for long distances. May require climbing ladders
Other duties as assigned by the TV Operations Manager
Must have a solid background in broadcast television systems
Must have the ability to regularly work weekends, holidays and on whatever shift that is required for the completion of their duties
Must have demonstrated a helpful, positive "can do" attitude and a passion for excellence in everything they do

142

Operations Technician Resume Examples & Samples

Monitor tank levels, product temperature and pressures including observing readings on computers and field instruments, documenting key readings and information, and making appropriate adjustments both manually and/or by computer
Perform and document preventative maintenance
Physically taking samples and provide to lab for analysis
Perform sanitation as required
Complete and coordinate safe work permits
Other activities as required to meet objectives

143

Operations Technician Resume Examples & Samples

Monitors and maintains the CenturyLink Global Transport Network
Opens trouble tickets and works the repair of network equipment and facilities with field operations, tech support and off-net providers
Knows equipment specific maintenance procedures and can assist field ops in card swaps and equipment restoral
Takes the lead in driving equipment and facility repair
Knows transport network topology and can make final go/no-go decisions on maintenance based on current network status
Analyzes network events and identifies critical issues, setting appropriate priorities to maintain 99.9999% network reliability
Able to follow MOPs, anticipate problems, and take corrective action proactively
Understands and researches technical issues through vendor documentation
Has thorough understanding of telecom, network topology and CenturyLink repair procedures
Works with minimal supervision in a NOC environment and is available to work all hours in a 24x7 environment
Communicates effectively with peers, other CenturyLink centers, off-net providers and customers
Assoc degree or equivalent education and relevant experience
5-7 years related experience in specific area or equivalent

144

Operations Technician Resume Examples & Samples

Operate equipment, vehicle functions, cameras (video and still), acoustic positioning system, sonar, manipulators (robotic arms), and LARS (Launch and Recovery Systems)
Assist or pilot the ROV, including evaluating the environment conditions/hazrds and navigating the ROV by acoustics (TSS tracking system, sonar, and visual/video)
Perform maintenance and repairs on electronics, hydraulics, and mechanical equipment
Operate test equipment, calibrate and align equipment, and perform general housekeeping and corrosion control
Use power, video, and data distribution equipment including: high voltage lines and transformers; phase, current, and voltage monitoring; ground fault protection circuits; sub-sea cameras; amplifiers; coaxial cables; video monitors; video converters; microprocessor controlled video switchers; modems; line drivers; serial ports; parallel ports
Termination of both multi-mode and single mode fiber-optic conductors and modems
Use sub-sea navigational equipment including but not limited to magnetic compass, gyro, transducer, sonar, altimeter, and associated survey equipment
Establish and maintain parts and supplies associated with all electrical and electronic devices
Integrate and operates ancillary tooling including but not limited to: hard & soft line cutters, pump units, water pumps, and associated hydraulic systems
Maintain parts and supplies inventory associated with all mechanical and hydraulic assemblies and subassemblies
Operate forklifts as needed
Interact with customer representatives, as well as key deck and engineering officers on designated mission vessels
Travel offshore is required. Schedules will vary but up to 25% should be expected
Minimum 1 year of formal hydraulic, mechanical, electrical, and/or electronic training relating to ROVs
Minimum 2-3 years in of related offshore ROV experience
Ability to obtain a SECRET security clearance
General working knowledge of circuit boards, processors, chips, electronic equipment, computer hardware and software, including applications and programming
Must possess a current valid passport and Transportation Worker Identification Credential (TWIC) Card
Must be able to pass a post-offer drug/alcohol screen and physical evaluation
Must be able to complete forklift certification and training
Must be able to lift and carry a minimum of 50 pounds. Must be able to climb ladders and stand for prolonged periods of time
Working knowledge of Microsoft Office Suites, including Word, Excel, Access and Powerpoint
Associates degree in a related field preferred

145

Operations Technician Resume Examples & Samples

Installation, configuration, operation and maintenance of IP (data/voice), and Telecom Communications Equipment, including associated DNS/DHCP Configuration
Use of IP and Telecom Communications Testing Equipment
Use of software and hardware tools to identify and diagnose, Network status and problems; conducting complex Network Monitoring, Equipment Installation and Maintenance activities
Testing and turn-up of New Circuits and/or equipment, including Cross-Connects, and any other wiring
Troubleshooting and Tepair of Complex IP (Data/Voice), and Telecom Communications Equipment Hardware, or Configuration Issues, within defined service level agreement periods
Follow ASU-CenturyLink Processes and procedures to support Custom Configuration of IP (Data/Voice) nNtwork
Detailed understanding of the OSI Networking Model Physical, Data link, and Network Layers
Basic understanding of TDM and VoIP telephony
Valid Driver’s License and Satisfactory Driving Record
Other Router CLI Experiences a plus

146

Operations Technician Resume Examples & Samples

Experience in operations, maintenance or monitoring of HyCO plants is a must
Experience as an operator in oil and/or gas operations is preferred
Experience with and knowledge of Environmental, Health and Safety Standards with a demonstrated commitment to safety
Strong written and verbal communication skills Preferred Skills / Experience
Leadership mindset with the ability to achieve results. Should be goal-oriented, straightforward and trustworthy and honors commitments
Must be a Team player that is flexible and adaptable. Should be comfortable with change and have an ability to resolve conflict in a professional and non-personal manner. Should have the ability to optimize processes and systems and to remain calm under pressure
Respects and values others. Should value diversity of personal make-up and thought process. Should be resilient and self-aware and support the development of an environment of trust in the OSC and with the field
Ability to troubleshoot plant problems; ability to take a complicated process, logically break it down into smaller subsets, identify the problem, and either fix it or have if fixed
Must be someone who takes initiative in learning and implementing new methods, concepts or technologies
Strong Organizing and Planning Skills, including the ability to multi-task and to make effective decisions when dealing with competing priorities

147

Operations Technician Resume Examples & Samples

Maintain gathering facilities, performing maintenance and repairs on, dehydration equipment, amine units, measurement equipment, pipeline equipment and right-of-ways, and all administrative functions associated with these duties
Regularly perform a wide spectrum of non-routine, moderate to high-complexity assignments requiring technical evaluation
Maintain confidentialities while demonstrating professional conduct and business ethics
Consistently display proficiency in teamwork, interpersonal and mentoring skills
Readily identify, promptly act upon or efficiently organize any efforts needed to address safety and operational efficiencies, and protection of community, personnel, environment and assets
Hold a minimum total of one (1) year experience as an Operations Technician
Obtain a minimum of one and a half (1 ½) years’ experience in the natural gas industry or related field
Must be available for some overtime during nights, weekends and holidays
Develop and maintain positive relationships with William’s employees, contractors and landowners
Vo-Tech Certification is preferred

148

Operations Technician Resume Examples & Samples

Responsible for the maintenance of all meter stations, pipeline facilities, corrosion inspection, and right of ways (ROW)
Excellent communication skills, both verbal and written. Must be proficient in Microsoft Office applications and possess adequate PC skills
Safety is the utmost priority and a demonstrated minimum requirement for all applicants. Follow and support Williams Core Values and Beliefs, Environmental, Health and Safety and Compliance policies and practices
Have an intermediate knowledge level of Operations experience within the oil and gas industry
Be willing to work after hours, on-call rotations nights, and weekend shifts
Be willing to work in extremely hot and cold temperatures

149

Operations Technician Resume Examples & Samples

Must be proficient in pigging activities
Must have a minimum of 5 years’ experience in the natural gas industry or related field
A Vo-Tech Certification is preferred

150

Operations Technician Resume Examples & Samples

Participate in the basic safety process as a key contributor to the site’s overall safety performance
Provide day-to-day operation of the plant to support the plant on-stream, production and reliability targets
Must be self-motivated to learn in a fast paced environment and progress to the control board operator within one year
Provide hands on support as required to resolve Instrument/Electrical/Mechanical/Operational field problems as they occur
Investigate equipment failures, determine root cause of failure, and recommend appropriate solutions to reduce reoccurrence of/or eliminate cause of failure
Assist in the development, implementation, and periodic review of preventative/predictive maintenance programs to reduce unplanned shutdowns and improve overall plant on-stream capability
Maintain an error-free execution. Pay very close attention to details and execute work to the highest possible standard. Apply a Continuous Improvement philosophy to daily work
Participate in the planning and execution of minor and major shutdowns. Provide technical and hands-on support as required for all shutdowns
Provide troubleshooting expertise for the production units
Follow Operating procedures
Support other facilities in the area as required
Promote safety rules and regulations
Two year Associate Degree in process technology or a related technical field is preferred and/or five years of operations experience in a petrochemical or manufacturing environment
Strong mechanical, instrument or electrical aptitude required
Must be willing to work 12-hour rotating shifts and weekends and take 24 hour on-call responsibilities on a rotating basis
Must be a self-starter and willing to work alone on nights, weekends, and holidays
Candidates with a background in pumps, mechanical seals, vessels, exchangers, gear drives, compressors, rotating equipment, and/or Electrical/Instrumentation knowledge is a plus

151

Operations Technician Resume Examples & Samples

Willing and able to reside within an approximate 30-minute drive of the terminal in Rosemount, MN
Mechanical and/or electrical work experience
At least two years of construction/maintenance experience in a fuels terminal

152

Operations Technician Resume Examples & Samples

Analyze, sectionalize, isolate, and resolve trouble situations. Manage and correlate multiple trouble reports. Communicate with customers and other in a repair situation
Associates Degree or equivalent education and relevant experience
2-3 Years Related experience in specific area or equivalent

153

Operations Technician Resume Examples & Samples

This customer facing position is responsible for the creation of repair tickets and providing initial triage of customer reported DS1 and Ethernet circuit issues and basic VOIP-related customer reported problems
The purpose of this position is to interact directly with customers and customer vendors via phone, email, and ticket logs, as well as with internal CenturyLink VOIP Repair teams, Provisioning, LEC Management/NDDC, and V911 support teams
This position has direct impact on defining the initial customer experience, including timeliness of initial ticket creation, effective communication with the customer, and expedient ticket resolution
Manage customer escalations per established processes
Initiate and or manage internal escalations on customer's behalf and provide follow-up
Effectively manages customer expectations, providing status and clear description of activities and next steps
Associates degree and/or 3 years of related work experience or equivalent combination of education and experience
Understanding of the OSI networking model with emphasis on physical and data link layers
Working knowledge of remotely troubleshooting physical layer technical issues
Understanding of basic test patterns and interpretation of performance monitoring data and results
Understanding of TDM and VoIP telephony
Working experience with customers in a technical call center environment
Ability to embrace and develop job performance through direct and metric-based feedback that impacts the customer experience, VoIP team objectives, and individual results
Knowledge of supporting ticketing systems and associated applications including, but not limited to; NTM Remedy, INTAS, LIMS, Casper, Sylantro, Sonus/EMS, HPNA
Ability to learn in a classroom and “on-the-job” training environment
Microsoft Office Skills – Outlook, Word, Excel, Powerpoint
Familiarity with CPE routers and associated command line interfaces to troubleshoot basic router issues
Familiarity with Cisco, Alcatel and Juniper edge routers and basic CLI’s
Knowledge of VOIP Hunt Groups
Knowledge of 011+ International VOIP-VOIP supporting systems and associated applications including TEOCO/VERO, IROSS, Mediation, NEAP, Iris, and DMS 250/300 switches
Cisco certifications are a plus - CCNA voice or CCNP voice certification or progress towards the same

154

Tailings Operations Technician Resume Examples & Samples

Must be legally eligible to work for any employer in Canada without sponsorship
Diploma or certificate in engineering technology, environmental technology, or a related science degree is preferred
Must have OSSA BSO ticket
2+ years of related work experience
A class 5 Driver’s License with a clean drivers abstract for the last five years
Knowledge of testing and inspection methodologies and standard procedures
Experience performing tests and inspections
Proficiency to use/operate test and inspection equipment and devices
Experience recording testing / survey results, writing brief reports
Must be self-motivated and able to multi-task
Ability to work well with others & independently
Must be able to read, understand and follow work instructions in a safe, accurate and timely manner
Candidates must be proficient in using various types of computer software (Word, Excel. PowerPoint & Outlook)
Proven time management skills and a strong attention to detail

155

Operations Technician Resume Examples & Samples

Provide technical leadership and mentorship to peers and Operations Technicians in the following areas: Instrumentation, Measurement, Control Loops, Distributive Control Systems, and Allen Bradley Programmable Logic Controller
Utilize electronic tools which include Enterprise Maintenance Planning and Control(No longer exist) and Maximo to endure the base line maintenance, reoccurring maintenance and condition based maintenance practices are consistently executed (Use the statement below instead)
Utilize Asset Management System-Maximo to ensure base line maintenance, preventive maintenance, and condition based maintenance practices are consistently executed
Assure safe operations of facilities through the implementation of best practices and improved maintenance management
Calibration of various types of instrumentation and assist with all troubleshooting process equipment to return to the facilities full service capacity
Readily identifies and promptly acts upon or efficiently organizes any efforts needed to address safety and operational efficiencies with the protection of community, personnel, environment, and assets in mind. Thoroughly understands industry and system requirements, while possessing the ability to produce results and to meet more complex goals
Hold a minimum total of two (2) years’ experience as an Instrumentation Technician
Previously obtained a minimum of three and a half (3.5) years’ experience with the oil and gas field, or related industry
Be willing to work and handle shift on-call, nights, weekends, and holidays
Experience in programming and calibration of flow, pressure, level, and temperature transmitters and switches
Experience with setup and calibration of control and shutdown valves, positioners, and position indicators

156

Operations Technician Resume Examples & Samples

Operates complex equipment and controls that regulate temperature, pressure and flow of chemicals in a fluorocarbons plant
Responsible for proper operation of field equipment and instruments
Follows standard practices and procedures as established for plant operations
Makes scheduled routine inspections of operating areas to observe operating conditions and reports any irregularities
Observes data from controllers, recorders and field readings sheets to make changes and troubleshoot malfunctioning equipment
Installs, repairs, or modifies equipment as necessary to meet various operational requirements
Works with board operator to regulate operating conditions as required
Modifies/Reviews operating procedures on an annual basis
Keeps accurate log of plant activities, including notification generation in SAP
Participates/leads process improvement teams
Completes all necessary housekeeping duties in area
Performs all other duties as required / assigned by supervisor
Team player with good interpersonal skills
Good communication skills and positive attitude
Ability to work with all types of people at all levels of the organization
Minimum 1 year of experience working within a manufacturing/industrial environment
1-5 years of chemical plant experience
Process Technology degree is preferred
Troubleshooting experience
Knowledge of chemistry through high school or college level courses
Previous experience working with SAP or similar software
Experience with PPE, including full PPE suit and full air supply systems

157

Operations Technician Resume Examples & Samples

Provide expertise in operating and maintaining all the equipment in the Eastern Interstates, Maryland District. This equipment includes meter stations, pipeline facilities, and corrosion control and right-of-way maintenance
Perform preventive pipeline maintenance and work described under the job progression system for the pipeline technician job family
Previously obtained a minimum of three and a half (3) years’ experience with the oil and gas field, or related industry
Team Oriented, and the ability to work well with others

158

Operations Technician Resume Examples & Samples

This Williams location requires access to secure areas regulated by the Maritime Transportation Security Act. All employees must have and/or be able to obtain a valid TWIC (Transportation Workers Identification Credential) Card
Must be able to perform the following requirements with or without reasonable accommodation: Riding in helicopters, boats, climbing small towers, and lifting heavy object weighing up to 50lbs
Previous operational experience within an offshore environment

159

Measurement Operations Technician Resume Examples & Samples

Provide administrative office support to management (Superintendents, Foremen and others)
Maintain Gas Measurement reports, documentation, Flowcal and Testit reports and ensure invoices are correct and entered for approval and payment
Work closely with the procurement department – direct flow of materials in/out of the yard and track inventory
Stamp and code invoices for field approval and file all signed invoices for vendor pick-up
Maintain log for AFE purchases, LOE expenses and field repairs
Scan and save all Total flow reports/calibrations on the S:drive
Maintain departmental budgetary spreadsheets to aid in facility forecast and AFE budgets
Assist in preparation of weekly reports and quarterly reviews
Assists with set up of new employees, contractors and vendors
Provide technical assistance to Gas Measurement Department
Maintain employee department directories
Schedule and prepare conference rooms for company business
Maintain a safe and clean work area by complying with procedures, rules and regulations
Efficient in Microsoft office, Excel, and PowerPoint
Ability to work effectively in a team environment as well as by self without direct supervision
Strong 10-key and data entry skills
Minimum 2 year administrative experience preferred

160

Operations Technician Resume Examples & Samples

Perform production related functions as assigned
Perform basic maintenance duties as assigned
Learn Standard Cleaning Methods and assist with scheduled plant cleanups
Abide by all Plant Policies, Safety Regulations, and Industrial Hygiene Regulations a condition of employment
Work in a team environment, sharing ideas and concerns with all members of the team

161

Operations Technician Resume Examples & Samples

Primary purpose
This post is for an Operations Technician opening with a hiring range from a level 1 to a level 5 dependent on experience and skill set. This position is responsible for providing technical support to operations. The successful candidate will serve a vital role in maintaining the safe and efficient operations of the plant and field facilities. The Yates Gas Plant employs a multitude of processes which include NGL Recovery, 5000 kW power/steam cogeneration, and fuel manufacturing. Within the fuel manufacturing process are bulk CO2 membranes, two amine sweetening units, glycol and molecular sieve dehydration, and a nitrogen rejection unit. The Yates Gas plant is a PSM Facility and the Yates Field operates as an OSHA, VPP Star site
Essential duties and responsibilities
Receives various technical training
Completes assignments of limited scope and complexity
May assist loading/entering, verifying, manipulating, analyzing, and reporting data
Assists in maintaining government and contractual compliance
Performs variety of tasks in support of company operating staff
Provides operational related troubleshooting, leadership, and support
Involvement in inspections, testing, repair, installation and equipment repair
Prepares AFEs of limited scope
Above the minimum requirements; not required but advantageous in this position
College degree or technical school certificate
5+ years oil/gas experience in one or more fields – operations, well work, regulatory compliance, engineering, geosciences
Other responsibilities
Special projects as required

162

Operations Technician Resume Examples & Samples

All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
Issue, receive, return, transfer and inventory material
Majority of time spent walking and lifting materials up to 35lbs
Operation of forklift for loading and unloading of materials
Cleaning and organizing warehouse and yard
Some work is outdoors in a variety of weather conditions
Must become familiar with the Capital Business process related to Customer requests for new service and relocates and other processes as assigned
Communicates timely and effectively to maintain good working relationships with customers, contractors, engineering firms
Use locates, mapping, and site visits to establish location of current or nearby utilities, prospective utility routes
Locate electric, gas, communication, water, sewer and any other pertinent underground facilities
Create job quotes and contracts for the customer
Clearly and concisely communicate both written and verbally
Some travel may be required 0-25% of the time
Demonstrate and maintain a good safety record
High school diploma or equivalency (Business, technical degree, construction background or field experience a plus)
Knowledge of inventory procedures, materials management, basic procurement methods, warehouse safety
Computer skills are essential, SAP operating system
Possess record-keeping, filing and organizational skills
Excellent communications skills are essential
Excellent internal customer service skills are essential
Ability to safely perform physical tasks such as lifting up to 50lbs
Valid Montana Drivers License
Forklift Certification (NWE will provide training)

163

Operations Technician Resume Examples & Samples

H.S. Diploma required; Associate's or Technical school degree preferred
Five or more years of related experience
Knowledge of PLC programming. (Allen Bradley, Honeywell, Siemens, etc.)
Knowledge of instrumentation and electronics, including reading and interpreting pneumatic and electrical drawings
Knowledge of rotating /reciprocating equipment: pumps, engines, compressors
Knowledge of High Voltage equipment including transformers, breakers, and switch gears
Strong communication, organizational, leadership and administrative skills
Ability to work both in a team setting and as an individual with minimal supervision and a high level of self-motivation
Excellent computer skills: Microsoft Word, Excel, Outlook, etc
Ability to climb stairs, ladders, stand, walk, bend, stoop, and squat
Willingness to travel up to 25% of the time

164

Operations Technician Resume Examples & Samples

Understands and is accountable for full compliance with safety and other EOHS requirements
Understands and is accountable for following: all Quality, GMP, and cleaning standards and guidelines
Operates, monitors, and performs changeovers of automated equipment through computer terminals, control panels and/or by manual means in the manufacturing of Colgate-Palmolive products
Troubleshoots, performs minor maintenance and repairs on production equipment, supported by maintenance personnel as needed
Must be familiar with procedures for all equipment within their work area including, but not limited to, normal operations, quality inspections, safety procedures and safeguards, and lock out tag out (LOTO )
Utilize SAP and other processes to confirm in-house availability of raw and packing materials for current and next runs. Know and understand the planned schedule to coordinate the upstream and downstream processes by working with others in planning, warehouse, receiving and vendor representatives to ensure availability of materials
Performs quality inspections and sampling for statistical process control activities throughout the manufacturing process
Utilizes computer systems (SAP, Wonderware, OPERA, InBatch, etc.) and documentation to properly record production and quality related information
Undertakes daily reporting and updates of information systems (SAP, Cycle Counts, OPERA, etc.) and updates the shopfloor communication boards upon request
Performs raw materials receiving operations including SAP transactions, sampling and quality tests as per procedures in place
Transfers raw materials and work-in-progress materials from the staging areas to the respective point of use according to the daily production schedule
Executes quality tests on work-in-process materials and compares the result to the Key Release Specifications in order to define usage decision
Performs raw materials pre-weigh activities during the work-in-process production cycle
Performs cleaning activities of change parts, portable totes, pucks, etc. to ensure quality and operational requirements are met
Performs materials cycle counts to verify process accuracy and yield
Performs housekeeping activities as per established protocol and conducts/participates in area housekeeping assessments per requirement. Responsible for house-keeping of team work area and common area
Stays abreast of team’s production performance via visual, written and verbal communications
Participates in regular review of team production performance and Kaizen events and uses information to drive continuous improvement
Seek and apply Continuous Improvement tools and techniques to achieve team goals
Must be able to work any shift, weekends and mandatory overtime as needed
Proficient with computers, software, and data processing
Demonstrated competency in attention to detail, work standards, initiative and managing work
Ability to lift 50 pounds
Ability to climb stairs and ladders, bend to 90 degrees
One or more years previous working experience in a team based manufacturing environment
GMP and/or consumer goods manufacturing experience
Technical college/vocational school certificate or Associates degree in related field
Demonstrated competency in problem solving/decision making, effective communication, results oriented, and job fit motivation

165

Operations Technician Resume Examples & Samples

Handle internal/external customer escalations via phone, Remedy tickets, Solarwinds or email and escalate further any customer-related issues to the appropriate group or manager as necessary
Communicate VoIP ticket status & order and document updates to client and technical staff as needed in multiple ticketing systems
Understand the triage and service level agreement policies for the tickets and resolve issue within the given time frame
Analyze current VoIP network support processes and update as needed and/or refer priority issues to management
Perform moves, adds, changes, disconnects (MACD) in Hosted Collaboration Solution CUCDM, UCCX, CME and CUCM
Keep customer informed on voice incident/request status and progress as per defined by service level requirements
Configuration and troubleshooting of networks & VoIP equipment including telepresence, UCCX, Contact Center, and CUCM
Monitor and analyze performance across various VoIP networks and underlying LANs & WANs deployments
Associate’s degree in Information Technology, Telecommunication, Networking and/or Electronics or related field or the equivalent in training and experience
Minimum of 2 years of hands on experience required configuring and troubleshooting in three of the voice areas: UCCX, Contact Center, Unity, Call Manger, Cisco VoIP, H.323, SIP, Host Collaborations or Voice Gateway
Minimum of 1 years of experience in a technical assistance center, help desk, Network Operation Center or technical contact center environment
Minimum of 1 years hand on experience in system configuration and management, including CUCM, CUC, UCCS, UCCX, Jabber, Telepresence, voice gateways & CER programming, and management isolation of network outage causes and service restorations including understanding QOS operational characteristics
Excellent verbal and written communications skills required
Willingness to attend vendor-specific product training as required
Ability to work all shifts including weekends & holidays in a 7x24x365 environment
Network monitoring experience – preferably with Solarwinds
Cisco VoIP, UCCX or CUCM training and valid Cisco CCENT, CICD or CCNA Voice or CCNA Collaboration certification
Bachelor's degree in Information Technology, Telecommunication, Networking or related field
Experienced in Cisco IPCC express and other call center configurations, programming, and management / CISCO Unified Contact Center Express
Experience in SIP and VoIP troubleshooting
Experience monitoring the status of system outages and keeping management & customer informed of any changes
Experience with Cisco VoIP, Telepresence and Avaya VoIP systems
Experience with use of Microsoft Office Excel, Word and SharePoint

166

Operations Technician Resume Examples & Samples

Works under regular supervision with clearly stated guidelines
Regularly performs a wide spectrum of routine assignments. Develops knowledge and skill necessary to effectively perform in role
Regularly called upon to make independent decisions and to coordinate activities of others. Thoroughly understands industry and system requirements. Has ability to produce results and to meet more complex goals
Able to apply fundamental economic evaluations and to present recommendations
Maintains confidentialities. Demonstrates professional conduct and business ethics
Demonstrate proficiency in leadership, teamwork, interpersonal, communication and mentoring skills
Readily identifies and promptly acts upon or efficiently organizes any efforts needed to address safety and operational efficiencies and protection of community, personnel, environment and assets
Facility integrity: Operate facilities within the regulations of PSM, DOT, RMP, and company or site specific procedures
Generate and follow SIP required documentation and regulations required for projects: job plans, LOTO procedures, MOCRs, etc
Generate and update operating procedures
Completion of operational related work orders and action items
Mechanical integrity. Pumps, compressors, exchangers, turbines, engines, Separation equipment, Treating and dehydration equipment
Equipment health analysis and trending
Perform truck terminal operations
Troubleshoot and communicate equipment failures
Perform or oversee daily maintenance tasks
Perseverance
Strong Functional/Technical skills

167

Operations Technician Resume Examples & Samples

Maintain and operate all electrical natural gas compressor station equipment
Operate and maintain meter stations, valves, pipes, pigging equipment, right-of-ways, and all other facilities as needed
Possess core technical skills related to Programmable Logix Controls (PLCs), (Allen Bradley line), PLC programming, HMI proficiencies, Wonderware, and field I/O devices
Seven (7) years natural gas pipeline, plant maintenance, and/or oil and gas experience

168

Operations Technician Resume Examples & Samples

Responsible for all aspects of Gas Measurement associated with the following: day-to-day upkeep and calibration of analytical sampling, and measurement and telemetry equipment
Work after hours and on-call rotation schedule as needed. This may require some nights, weekends, and holidays
Responsible for the safe installation, operations, maintenance, calibration, troubleshooting, and repair of analytical, measurement, communication, and instrumentation and controls equipment
Assist in the training and development of Measurement procedures and standards
Schedule the collection of measurement data on a monthly basis (electronic and dry flow chart recorder data)
Support and troubleshoot the monthly gathering system balancing reviews of assigned geographical area
Install, operate, maintain, calibrate, troubleshoot, and repair meters and EFM’s on wellheads, pad levels, and custody transfer orifice and ultrasonic meters
Schedule witnessing of Custody Delivery Point Meter Calibration, Inspection, and Sampling
Perform advanced troubleshooting, programming, and maintenance on assigned equipment
Willingness to mentor and assist in the development of peers, special projects, and facility design considerations
Communicate company safety expectations to customers, contractors, and general public
Plan maintenance and troubleshooting activities for the gas plant and/or associated production and pipeline facilities
Install new measurement and analytical equipment necessary to accommodate field and plant operations
Program, calibrate, and repair various pneumatic and electronic instruments related to measurement, PID Loops, and control systems
Audit vendors to meet company specifications; routinely monitor services provided by third party vendors to maintain company PSM and Pipeline Safety standards
Develops and/or maintains spreadsheets, EFM programs, and other electronic files including calibration and testing software, remote communications software, measurement data files, and work planning/documentation files
Ensure compliance with industry standards, NEC/NFPA Codes, and company measurement procedures
Respond to call-outs during evenings, weekends, and holidays
Two-year Associates or Technical degree in Instrumentation, Electrical, or related field
Seven (years) Measurement experience within the oil and gas industry

169

Operations Technician Resume Examples & Samples

Work with Texas 811 One-Calls and respond appropriately adhering to company polices and state laws
Ability to follow driving directions from Texas 811 One-Calls & GPS coordinate
Read and interpret pipeline utility surveys, line sheets and plat maps to facilitate locating lines
Accurate and organized documentation of work including Texas 811 One-Calls, line locating, and reports concerning encroachments
Ability to understand and learn excavation best practices, OSHA regulations, and managing safe work
Accurate & clear marking of all lines according to procedures and company policies
Keep immediate supervisor/manager aware of any issues or problems in the field and document accordingly
Ability to learn new devices and changing laws, and best practices (common ground alliance)
Insure that all devices are properly working daily
Be able to walk up to 3 miles a day if needed
Use of computers and a variety of specialized, sensitive electronic equipment to locate pipelines and valves in the right-of-way, pipeline easements and facilities
2+ years Oil & Gas Line Locator with mapping & GIS experience preferred
Must be able to climb ladders and stairs
Must be able to wear personal protective equipment including the use of a respirator if needed
Must be able to respond to visual and audible alarms
At least High School Grad or GED. Some college or technical training preferred
Valid Driver’s License with a good driving record is a must

170

Operations Technician Resume Examples & Samples

Previous Oil and / or Gas experience
Marine Certificate of Competency
Team spirited professional
Highly motivated to problem solve, continuously learn, and perform at the highest level
Self starter who demonstrates mentoring and leadership capabilities

171

Operations Technician Resume Examples & Samples

Post-high school or equivalent. Combination of education and relevant work experience totaling 5 years telecom experience
Candidate must have the ability to be effective in a stressful environment Must have a healthy sense of urgency and be results driven. Exceptional oral, written, and interpersonal skills
Strong PC skills. MS Office Suite
Ability to train/teach others
Detailed knowledge of DSO through OCn Troubleshooting
DS1/DS3 theory knowledge

172

Operations Technician Resume Examples & Samples

Operates, monitors, and performs changeovers and maintenance of automated and manual equipment throughout the production facility through computer terminals, control panels and/or by manual means
Develops and maintains production schedules to ensure production systems are managed in an effective, reliable and efficient manner
Unloads materials and supplies from delivery vehicles and delivers those materials and supplies to storage and production areas as needed
Troubleshoots and performs repairs and other maintenance on production equipment, supported by maintenance personnel as needed
Prepares and loads finished product for shipping using SAP software system and working with local warehouse and distribution network employees
Operates forklift, robotic palletizer, stretch wrapper & other warehousing equipment
Performs Housekeeping activities as per established protocol and conducts/participates in area housekeeping assessments per requirement
Understands and is accountable for following all Quality, GMP, AIB and Micro [C&S Guidelines] standards and guidelines
Works with other employees and management on continuous improvement projects and process design
Meets business needs by flexing scheduled work hours or contributing additional work hours when needed
Understands and complies with Hill’s policies, safety standards, Good Manufacturing Practices (GMPs) and Food Safety
Identifies and reports Food Safety issues to management
Willing and able to work any shift schedule, including nights and weekends
Willing and able to lift up to 50 lbs repeatedly
Willing and able to adhere to all safety and EOHS standards, and wear and utilize all personal protective equipment
1 year minimum manufacturing, military, or relevant experience
Technical college/vocational school certificate or Associates degree in Manufacturing-related area preferred
Experience troubleshooting and repairing technical issues
Food safety experience
Fork Lift experience
Ability to access, input, and retrieve information from a computer/computer systems
Tolerance for food processing smells and a dusty, non-climate controlled work environment
Teamwork and strong interpersonal skills
Self-directed with strong results-oriented attitude

173

Operations Technician Resume Examples & Samples

Act as VoIP communication technical leader for the network operations center team and as a SME (Subject Matter Expert) on communication, network and customer related issues
Advance troubleshooting of VoIP networks, VoIP equipment, UCCX, Voice Gateways, telepresence, CUCM and Hosted Collaboration CUCDM
Track major service outages and other service affecting voice activities. Advise inter-department groups of occurrences and ensure progress towards resolution
Perform ticket management function on VoIP network outages as required
Perform advance move, add, change, delete in CUCM, CME, Unity, UCCX, HCS CUCDM and etc
Ability to work with multiple customers using different processes for MACD and troubleshooting
Perform advance system configuration and troubleshooting for CUCM, CUCDM, CUC, UCCS, UCCX, Telepresence, Jabber & CER programming, and management isolation of VoIP network outage causes and service restorations
Handle internal/external customer escalations via phone, Remedy tickets, Solarwinds Web Help Desk or email and escalate further any customer-related issues to the appropriate group or manager as necessary
Develop client’s standard operation procedures during on boarding of new clients
Provide technical VoIP communication information or direction for less experienced VoIP employees as assigned
Monitor and response to alarms for multiple customers using different views in Solarwinds
Manage ticket workload for VoIP communication team
Update customer and ticket in timely manner doing outages, P1 or P2 tickets
Perform duties as technical VoIP network operation center lead for incoming VoIP clients
Associate's degree in Information Technology, Telecommunication, Networking, Electronics or related field or the equivalent in training and experience
Minimum 3 years of experience in Configuring and Troubleshooting VoIP Communication, and VoIP Network Equipment Maintenance,
Minimum of 3 years of hands on experience required in the following voice areas: UCCX, Contact Center, Unity, Call Manger, UCDM, H.323, SIP, Telepresence, Jabber, Host Collaboration CUCDM and Voice Gateway
Minimum of 3 years hand on experience in system troubleshooting, including CUCM, CUC, UCCS, Hosted Collaboration CUCDM, UCCX, Jabber, Telepresence, voice gateways & CER programming, and management isolation of network outage causes and service restorations including understanding QOS operational characteristics
CCNA Collaboration and working towards a CCNP Collaboration certification
Bachelor's degree in Information Technology, Telecommunication, Networking Technology or the equivalent in training and experience
Experience provisioning and troubleshooting Cisco Call Manager, UCCX, Unity, CME, Hosted Collaboration CUCDM and Telepresence
3 years hand on experience in system configuration and troubleshooting, including CUCM, CUC, UCCS, UCCX, Jabber, Telepresence, voice gateways, Hosted Collaboration CUCDM & CER programming, and management isolation of network outage causes & service restorations including understanding QOS operational characteristics
Experience in Voice Troubleshooting as a SME (Subject Matter Expert)
CCNP Collaboration certification
Advanced knowledge of NTM Remedy and SolarWinds
Experience with Cisco and Avaya devices
Solarwinds Web Help Desk experience

174

Operations Technician Resume Examples & Samples

Operate, inspect, and maintain natural gas gathering and process systems and equipment within the Echo Springs Plant
Accurately record, review and compile operations records, test results, and gauge readings such as temperatures, pressures, and flows
Perform maintenance and operational tasks in a safe and reliable manner on equipment such as: Dehydration Equipment, Amine Treating System, Methanol System, etc.…
Monitor equipment functions by observing temperatures, levels, and flow gauges
Perform regular unit checks to ensure all equipment is operating efficiently and effectively
Work 12 Hour-Rotating Shifts, which require working nights, weekends, and holidays
Embrace Safety and Environmental compliance as number one priority
Minimum of two (2) years operations experience within the oil and/or natural gas industry
Ability to work 12-Hour Rotating Shifts, which requires working nights, weekends, and holidays
Ability to wear safety gear, protective equipment, gloves, uniforms and other articles of safety clothing or gear as required by OSHA,DOT, and/or state and local regulatory agencies
Demonstrate an intermediate knowledge of general computer applications (Word, Excel, Outlook, etc.), with the ability to learn company specific software programs
Must be willing and able to work a 12 Hour Rotating Shift within a 24/7 365 day timeframe
Associates or Technical Degree in Mechanics, Process Technology, or related field
Three (3) years of Operations experience within the oil and/or natural gas industry

175

Operations Technician Resume Examples & Samples

Perform advanced developmental programming, troubleshooting, and optimization tasks associated with control systems of natural gas processing and treating related equipment including Yokogawa DCS and Allan Bradley PLC
Plan and schedule control system maintenance activities utilizing Williams asset management system program (Maximo)
Train and mentor other operations technicians to further develop skills associated with advanced programming and troubleshooting tasks
Follow and adhere to Williams Integrated Management System for all regulatory requirements and company core values and beliefs
Identify opportunities for cost savings and process improvement related to control systems
Collaborate with area operations, technical, and leadership teams, to develop and execute area control system priorities
Analyze current configurable control systems for North Piceance and/or oversee the efforts of outside resources to ensure system revision requirements are met
Minimum of five (5) years Controls experience related to DCS Systems
Be able to demonstrate an advanced level of control system programming skills associated with Yokogawa DCS, and Allan Bradley PLC
Be initiative driven, dependable, and have the desire to develop increasing levels of leadership skills
Possess internal and external customer focused skills, while encouraging a stable and productive partnership with each
Demonstrate an appropriate level of knowledge of general computer applications (Word, Excel, Outlook, etc.), with the ability to learn company specific software programs
Associates or Bachelor’s Degree in Computers, Process Technology, or related field
Seven (7) years Controls experience related to DCS Systems

176

Operations Technician Resume Examples & Samples

Provide expertise in operating and maintaining all the equipment in the Sweet Water, AL location. This equipment includes meter stations, pipeline facilities, and corrosion control and right-of-way maintenance
Possess a high school diploma or equivalent, two-year technical school degree in mechanical, air craft mechanics, electronic instrumentation preferred
Have 2+ years related experience
Previously obtained a minimum of six (6) months experience with the oil and gas field, or related industry

177

Operations Technician Resume Examples & Samples

Provide expertise in operating and maintaining all the equipment in the Appomattox, VA facility and surrounding area. This equipment includes meter stations, pipeline facilities, and corrosion control and right-of-way maintenance
Possess a high school diploma or equivalent two-year technical school degree in mechanical, diesel mechanics, air craft mechanics, electronic instrumentation
2+ years of mechanical experience
Be willing to work in extremely hot and cold temperatures, loud noises, elevated platforms and enclosed spaces

178

Temporary Operations Technician Position Resume Examples & Samples

To execute EH&S Site program activities (field inspection, waste management, etc)
To execute General Site activities (external maintenance coordination, internal tests, etc)
Maintain Operating Discipline procedures
Plant indicators analysis and reporting

179

Operations Technician Resume Examples & Samples

To carry out daily operational duties as assigned by the F&P Operations Supervisor in the Filling and Packing (F&P) Section
The jobholder must ensure that F&P activities are carried out in accordance with ISO 9001 and ISO 14001 procedures
This role will be based at our Singapore Tepong Plant
To lead and supervise the operations of the F&P processes in a safe manner
To ensure that the quality & quantity of products in the large pack filling processes are met through efficient utilisation of manpower and machine resource
To conduct simple troubleshooting and maintenance of filling lines
To ensure daily operation records are accurate and kept up-to-date
To maintain good housekeeping and a safe working environment
To assist in terminalling operations whenever necessary
Act as the response team member for crisis / continuity management, with accountabilities consistent with relevant response plans and as assigned by the response team leader
Minimum 3 years’ of working experience in a plant or manufacturing environment
Understanding of basic workplace HSSE requirements
A good team player and responsible person
Able to perform ad-hoc overtime where required
Prior working experience in chemical, petrochemical or oil & gas industry an advantage
Possess a valid Class 3 Driving License and/or forklift driving license an advantage
A self-starter with drive and initiative

180

Operations Technician Resume Examples & Samples

Handle incoming calls and managing trouble tickets. Effectively manages customer expectations (status and clear description of activities)
Provides oversight of event management, including impact assessment, decision making and directive activities, communication, and appropriate escalation protocol
Develops processes, procedures, and training, and implements
Provides guidance to repair center personnel in the deployment of new systems or products
Associate's degree in Networking or related discipline plus 4 years experience or equivalent combination of education and experience

181

Operations Technician Resume Examples & Samples

Operate and field check process equipment
Perform tasks assigned to operations as per a standard task list including field checks, equipment preparation, samples, etc
Manage multiple and complex plant computer control systems
Perform all duties with a high degree of dedication to safety and environmental stewardship
Able to work night and weekends as required
Be proficient in computers to perform job tasks
Must demonstrate competencies in the areas of: leadership, initiative, teamwork, learning and interpersonal effectiveness
Must have a strong work ethic and be able to remain productive in an empowered team environment
Able to perform preventive maintenance and be able to make preliminary diagnosis, i.e. issues with pumps, motors, valves, etc
The ability to give and receive positive and constructive feedback in a respectful and professional manner
Strong verbal and written communication skills, as well as strong interpersonal communication skills
Have a current, valid US drivers license
Proficiency in Microsoft applications, including Word, Excel and Outlook

182

Operations Technician Resume Examples & Samples

Perform tasks assigned to operations as per a standard task list including field checks, equipment preparation, samples,etc
Able to climb stairs, handle material from drums, and move cylinders with a forklift
Process Technology degree
3 or more years of experience as an Operations Technician
Experience working in a Chemical manufacturing environment

183

Operations Technician Resume Examples & Samples

Installs and provisions Metro Ethernet services in the network on various routers and switches
Works on ACD system taking calls from technicians in the field and central offices for new switch turn-ups and activations
Works on ACD system taking calls from customers on new turn-up activities
Takes ACD and direct calls from internal customer support centers around order status and issues
Solves new turn-up issues by conducting various diagnostic tests using conventional and specialized test equipment and referring to vendor/manufacturer provided documentation to identify the extent and source of obscure, hard-to-resolve problems that have defied routine troubleshooting techniques
Resolves complex network problems involving power, network hardware and/or software
Uses software and hardware tools to identify and diagnose network status and issues
This is a fast paced job where multitasking is required with an ability to prioritize tasks
Problem-solves and uses organizational skills to meet critical management and customer demands measured by key performance indicators
Strong communication (oral and written) skills
Ethernet LAN/WAN network knowledge
Proficient in various software applications i.e. Microsoft office
Strong customer service, multi-tasking, and problem solving skills
Ability to work in a stressful, fast paced, team-oriented environment

184

Operations Technician Resume Examples & Samples

Learn and participate in all modes of station operations
Available and qualified to work on-call rotations and shiftwork
Maintain and/or operate all pipeline facilities including: Valves, Piping, Pigging Activities, Right of Ways, Inspection of third party activities, Meter Stations and Regulator Stations
Collaborative, pro-active team player capable of working effectively between functional disciplines
Self-motivated with a willingness and ability to work unsupervised
Have basic to intermediate knowledge level of Microsoft Office Applications (Word, Excel, Outlook, etc..) and PC skills
Requires participation in Williams’ s Operations Development Plan (ODP)
Reside no more than 45 minutes from the facility. If you reside more than 45 minutes from the facility, you must be willing to relocate. (Please note Williams is not offering relocation assistance for this position)

185

Operations Technician Resume Examples & Samples

Controls system operations, solves problems and coordinates his/her efforts and contractor efforts through start up, shutdown, housekeeping, safety and general operations
Minimum 3 years related experience in natural gas operations & maintenance
Have experience in trouble shooting and problem solving capability
Associates Degree or discipline-specific license or certification
*Please Note: This job will be filled at a level commensurate with education and experience. In addition, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required to the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice***

186

Operations Technician Resume Examples & Samples

Wide Area Networking monitoring, maintenance, & troubleshooting
Basic knowledge of troubleshooting issues on a MPLS network
Troubleshooting TDM and Ethernet circuits
Basic knowledge of IP architecture
Basic knowledge of troubleshooting circuit degradation issues, including utilization, bandwidth and latency problems
Routing protocols to include BGP
Router operations & configurations of Cisco, Juniper, and/or Alcatel routers
Hardware configuration and installation
Working with local exchange carriers
Working in a 24x7 NOC
Trouble ticketing applications
A high level of proficiency with trouble ticketing applications
A high level of proficiency with network monitoring and trouble diagnoses tools
The ability to articulate in both written and verbal methods of communication
The ability to work with minimal supervision
Experience with basic commands in Cisco, Juniper, and/or UNIX commands
3+ year of Network Operations Center experience
Associate degree in Engineering, Electronics, Networking or related technical or vocational education or equivalent experience. Formal education may be substituted for 5+ years of related work experience
Cisco and Alcatel certifications are a plus

187

Operations Technician Resume Examples & Samples

This Division level position is responsible for coordinating all District level gas measurement functions and commissioning of new facilities to achieve the highest level of safety, standardization in compliance with Company and industry practices, system reliability and personnel proficiency
Works with the District Managers to manage work load balance for the technicians across the Division. Supports Operations in trouble shooting equipment, budgeting for repairs, replacements and enhancements, standardization of tools and equipment, personnel training and development, and employee performance reviews
Division contact for custody transfer of gas, gas quality analysis, and gas measurement requirements. Technical support for odorization, gas chromatographs, regulators and OPP. Coordinates with Telecom to ensure measurement data communication is maintained. Forecasts and orders odorant
Interfaces with Customer Services, Customers, Measurement System Support, Planning, Engineering and Operations for the conceptual and technical design of new and existing facilities
Acts as Project Manager for Division measurement projects and is responsible for following Company standards, specifying and ordering material, budgeting and forecasting
Investigates and resolves gas measurement and quality issues identified by Operations, internal customers, interconnecting companies and governmental agencies. Participates in internal and regulatory audits of field measurement facilities. Primary interface with external customers to resolve volume issues, ensure new equipment is installed and performs in an acceptable manner and coordinate operational meetings
Participates in the review of measurement, computer system hardware requirements, systems development and program implementation for measurement systems, and disaster recovery procedures. Ensures reliability of and analyzes operating data from WMS, PHD, SCADA and other Williams’ systems to troubleshoot, identify areas for improvement and recommend solutions
Strong safety and leadership skills and be able to work with internal and external customers
A technical background in gas measurement
Strong computer, organization, process, analytical, and problem solving skills
Ability to perform data analysis and graphing using Microsoft Excel or PI
Demonstrated ability and experience in working well in a team environment plus strong verbal and written communication skills are required. Be able to develop strong teams and instill trust and cooperation
Ability to make informed and timely decisions and adjust to rapidly changing work environment
Must reside within 45 minutes of our Benton, PA facility. If not, must be willing to relocate. (Please note Williams is not offering relocation assistance for this position)

188

Operations Technician Resume Examples & Samples

Possess at least two years’ experience in mechanical and/or controls systems
Individual must be self-motivated with a willingness and ability to work unsupervised
Have basic to intermediate knowledge level of Microsoft Office Applications (Word, Excel, Outlook, etc.) and PC skills

189

Operations Technician Resume Examples & Samples

Perform all functions methodically and in accordance with SOPs
Sample Registration; this includes the handling samples at all temperatures, labeling, creating and the storing of biological materials while maintaining the integrity of the samples, in addition to the creation of double data entry manifests within ISISS
Properly handle and store radioactive, manufactured, and drug products
Retrieve and package outbound shipments and discards
Perform basic retrieval problem solving under direction
Generate location management and custom sample reports
Perform freezer maintenance weekly and monthly, as assigned
Utilize query resolutions portal to facilitate in the resolution of client inquiries
Work with other team members to help on assigned projects
Maintain training file and required documentation
Assist with upkeep of the facility
High School diploma (applicable for BST USA)
Realschulabschluss, Abitur/Fachhochschulreife, or successful completion of an apprenticeship in a medical and/or pharmaceutical profession (applicable for BST Europe)
Strong detail orientation
Organizational skills (i.e. methodical work habits)
Efficient with physical movement
Data entry skills – able to type 45 wpm
Ability to work efficiently with a team

190

Operations Technician Resume Examples & Samples

Strong focus on safety and compliance
Experience with Outlook, Word, and Excel programs
3+ years of experience with anhydrous ammonia and industrial equipment operations, hazardous chemicals, and maintenance
A strong mechanical aptitude with the ability to learn and understand pumps, compressors, heaters, controls, refrigeration, and liquid transfer process
Experience operating heavy machinery
Associate's or Technical degree in refrigeration systems or maintenance OR 2+ years of equivalent work experience
5+ years of previous supervisor experience

191

Operations Technician Resume Examples & Samples

Performs basic operations and maintenance tasks associated with the day-to-day operations
Work after hours, on-call rotation, nights, and weekend shifts
Operate and maintain meter stations, pipeline facilities, corrosion control, and right-of-way maintenance
Ensure compliance with the federal industry regulators such as the Department of Transportation (DOT), Occupational Health and Safety Association (OSHA) and others
Maintain the integrity of assigned area through preventative and collaborative maintenance programs
Utilize basic technical and/or operation skills to perform routine tasks
Completes structured training program designed to provide interdisciplinary experience and to build strengths in areas that match career aspirations and needs of the Company
Recognizes the economic (Commercial) aspects of the job
Minimum of one (1) year operations experience within natural gas industry
Possess a valid state driver’s license
Excellent communication skills (written and verbal) with the ability to interact with a variety of internal and external customers
Expect time commitments, activities, and issues to be outside the traditional district geographical boundaries
Demonstrate a basic knowledge of general computer applications (Word, Excel, Outlook, etc.), with the ability to learn company specific software programs
Be willing and able to work after hours, on-call rotations, nights, and weekend shifts. This may require working holidays
Demonstrate the ability to work in a team setting and as an individual with minimal supervision
Two (2) years of Operations experience within the natural gas industry

192

Operations Technician Resume Examples & Samples

Perform aseptic production activities in the production of pyrogen free tubes according to SOP
Perform aseptic production activities in the processing of K811 Raw Lysate according to SOP, including material movement, handling, and restocking
Aseptically collect blood from horseshoe crabs according to SOP; including washing, handling, racking, tagging crabs with US Fish & Wildlife tags, and completing necessary documentation
Complete all required documentation legibly, accurately, on time and compliant with cGMP requirements
Train and monitor seasonal workers on production activities for K811 and tube production
Assist in the cleaning and preparation of glassware; run ovens to depyrogenate glassware per SOP
Clean and disinfect production areas, equipment and materials per SOP. Perform Environmental Monitoring per SOP
Complete all assigned training in LSO, read Safety Chats, perform BBS audits, comply with 5S storage and organization of materials, perform 5S audits, and support lean manufacturing initiatives by submitting ideas for improvement (iGen’s)

193

Operations Technician Resume Examples & Samples

Associate's degree in Information Technology, Communications Networking, Electronics or related field, or the equivalent combination of training and experience
Minimum 2 years of experience in Data Switching/Routing Network Equipment Maintenance, or Support, or the equivalent combination of training and experience
Minimum of 1 years of experience required in Ethernet, Frame Relay/ATM, MPLS, and Routing Wireline Network Equipment Maintenance

194

Operations Technician Resume Examples & Samples

Typically No Relevant Experience Required
In IT Studies
Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks
Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making
Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision
Batch/File transfer monitoring - Ability to monitor batch execution and file transfers to meet commitments with clients
System monitoring - Ability to monitor and escalate system issues impacting services for customers utilizing monitoring technologies
Ability to multi task - Ability to monitor multiple applications and data transfer protocols to meet customer needs

195

Operations Technician Resume Examples & Samples

A minimum of 18 months’ experience working in an IT organisation is desirable, or able to demonstrate a keen interest in IT
A qualification in an IT related subject, is desirable
Ability to collaborate in a team environment, be flexible to working shifts and cover overtime
Ability to prioritise workloads and manage conflicting requests
Full on the job training will be provided*
You will be required to work 38.5 hours per week. This will usually be on a 24 hour, 7-day shift rota, between the hours of 7am and 7pm*

196

Operations Technician Resume Examples & Samples

3rd Shift Role - Sunday - Tuesday 6:00pm to 6:00am
Typically Minimum 2 Years Relevant Exp
Distributed or mainframe operations background
Minimum 2 years of experience in distributed or mainframe processing
Associates Degree or higher in IT related field
Strong Customer Focus
Able to plan and organize
Critical and analytical thinking
Strong focus on fostering relationships
Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations
Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments

197

Operations Technician Resume Examples & Samples

Ensure all exercise and sports equipment is well maintained, clean, and in good repair
Keep detailed reports on cleaning, maintenance, and repair of equipment
Create, implement, and execute a scheduled preventive maintenance plan/checklist for all fitness equipment
Research and purchase fitness and recreation equipment and repair parts
Maintain accurate records of all fitness equipment, serial numbers, and university-issued numbers
Hire, train, supervise, and evaluate student staff operations assistants
Clean activity areas, locker rooms, and rest rooms as needed
Work closely with Facilities Management and GCA cleaning staff to ensure a well maintained facility
Assist with planning and preparations for events hosted in the Health & Fitness Center and other Campus Recreation facilities and fields
Working knowledge of the use and basic maintenance of fitness equipment preferred
Microsoft Office working knowledge
Understanding and experience of basic facility upkeep and repair
Proven experience in exercise equipment repair preferred
First Aid/CPR certification preferred

198

Operations Technician Resume Examples & Samples

Manufacturing experience of at least 3 years
Experience in rotating shift work
Demonstrated excellence in teamwork and collaboration skills
Demonstrated excellence in technical problem solving and troubleshooting skills
Post-Secondary education in a Technical Field or related field of study

199

Operations Technician Resume Examples & Samples

Works on an ACD system taking calls from technicians in the field and central offices for new switch turn-ups and activations
Works on an ACD system taking calls from customers on new turn-up activities
Ethernet LAN/WAN Network knowledge

200

Operations Technician Resume Examples & Samples

Passing of background and drug screens
A desire to succeed and good work ethics are required
High-energy, flexible, self-starter, hands on, comfortable with little or no administrative support
Team player with a sense of urgency and a self-accountability mentality
Flexibility to cover other shifts and weekends, as needed

201

Operations Technician Resume Examples & Samples

Compiles data for the storage and retrieval of specimens and for report preparation
Assists in training of peers according to SOPs in the effective use of equipment, methods of storage and retrieval, serum separation, aliquoting, general laboratory procedures and systematic data entry
Contributes to development of standard operating procedures for repository and/or laboratory
Conducts investigations to determine specimen movement history and recommends resolution of inventory inaccuracies
Performs internal specimen consolidation and reorganization projects
Resolves complex discrepancies involving ID modifications/duplicate or redundant entries, and multi‐field corrections as directed by client or Supervisor instructions
Verifies material prior to shipment and confirms accuracy of data entry records for incoming material
May process biological samples according to client specifications, including but not limited to, blood-component separation and aliquoting
Supports printing services including the printing of materials, compiling of job packets, supply inventory maintenance, and perform minor preventive maintenance on thermal transfer label printers
Requires expert ability to work with methods to handle, process, and store specimens using a computerized storage and retrieval system
Requires knowledge of Universal Precautions, general laboratory and quality assurance/control
Requires High School Diploma; Prefer a Bachelor’s degree in a Science related field
Requires 1+ year repository work experience with data entry, shipping/receiving, sample management

202

Operations Technician Resume Examples & Samples

Maintain equipment and performing maintenance and repairs on dehydration equipment, amine units, measurement equipment, pipeline equipment and right-of-ways, and all administrative functions associated with these duties
Regulate flow, pressure and temperature of feedstock, products and chemicals
Minimum of 3 years operations experience within natural gas industry
Ability to demonstrate an intermediate knowledge of general computer applications (Word, Excel, Outlook, etc.), and have the willingness and ability to learn company specific software programs
5 years of Operations experience within the natural gas industry

203

Operations Technician Resume Examples & Samples

Associate Degree in Telecommunications in a related field or equivalent work experience (Typically 5-7 years of relevant experience)
Understanding of Transport Hierarchy, Configurations, and Platforms
Experience in Test and Turn Up of, Transport, ROADM, DWDM,CWDM Products and Supported Services 
Perform advanced to complex activities to meet customer expectations and company driven performance objectives. 
Strong communication skills and ability to direct service deploment activities 
Remote Equipment Provisioning, and Troubleshooting experience
Ability to identify expected alarms associated with turn up activity, and resolve unexpected alarm conditions as they arise. 
Adept at understanding Circuit Designs, Network Topology, and Associated Protection Schemes
3 + years experience in a Call Center, Surveillance Center, Provisioning Center, Network Operations Center, Engineering, Technical Support or as a Field Technician working with transport platforms and/or digital loop carrier (DLC) or similar pair gain platforms 
SONET and SDH equipment functionality 
DWDM equipment functionality 
Fiber optics 
Synchronization / Timing 

204

Operations Technician Resume Examples & Samples

Work in one of the following positions within manufacturing environment: Pod un-loader and Pod loader, packaging, labeling and/or depalletizer/palletizer. This may include operating equipment, troubleshooting and performing minor maintenance repairs
Engage in problem solving to assist in improving safety, quality, yields and productivity
Maintain accurate production records that are written and computer based
Review charts, screens, quality check sheets and specifications that are in both hard copy and electronic format
Assist with training efforts in functional area as needed
Maintain a high level of safety and quality awareness and a high degree of urgency
Be a working part of the team
Must adhere to all safety policies and procedures
The requirements herein are intended to describe the general nature and level of work performed by employee; but is not a complete list of responsibilities, duties and skills required. Other duties may be assigned

205

Operations Technician Resume Examples & Samples

Complete prescribed programming and testing of FM1/FM12 to prepare modules for shipment
Actively participate in training to remain current on all portal applications
Utilize UAF to produce build card kit file name to move projects from Step 1 to Step 3
Perform card tests to determine card reader type per customer request
Build physical telemetry kits by cutting wire to length, attaching appropriate fittings, and configuring correct formulations
Measurement and verification of parts and assemblies
High/Trade school diploma or equivalent required; Associates degree preferred
Three to six years of relevant work experience typical
Basic mechanical and assembly skills, Basic electrical & IT knowledge
Familiarity with hand tools and measuring devices (e.g. calipers and micrometers)
Ability to operate simple mechanical equipment
Ability to read and work from mechanical drawings, wiring diagrams, and piping and instrumentation diagrams (P&IDs)
Excellent interpersonal and organizational skills needed
Ability to work independently in a fast-paced environment with multiple and changing priorities
Basic computer skills, including and working knowledge of MS Office

206

Operations Technician Resume Examples & Samples

Be member of an Operations crew and receive direction from a lead operator, covering a shift that is responsible for all north Piceance area processing and treating facilities including remote compressor stations
Perform operational tasks associated with natural gas treating and processing related equipment, including Glycol Dehydration, Cryogenic Processing, Turbines, Engines, Compressors, Amine Treating Systems, Water Treatment, and all Utility Support Systems
Be self-directed to further develop skills associated with job requirements and prepare for advancement
Be self-directed to participate in operator qualification training program
Properly maintain and complete operational records, reports, and other required documents
Minimum of 0-1 year experience within the oil and gas industry
Possess intermediate project management skills and be able to oversee construction and maintenance projects in a manner that is consistent with Williams safety and construction standards
Internal and external customer focused skills, while encouraging a stable and productive partnership with each
Willingness and ability to learn and demonstrate an appropriate level of skills associated with gas processing and treating facility or facilities
Ability to work 12-Hour Rotating shifts, which requires working nights, weekends, and holidays
Possess a valid state driver’s license and good driving record
Demonstrate self-motivation and be able to safely perform tasks and make decisions with appropriate supervision
Associates or Technical Degree or Certification
Previous experience working within gas-plant operations, gas compression, and/or liquid or gas gathering environment

207

Operations Technician Resume Examples & Samples

Permit to work systems
Isolation of systems and the required standards
Gas testing procedures
DCS experience
Operation and monitoring of plant/utility systems

208

Operations Technician Resume Examples & Samples

Shifts are either Days (8 – 4:30 PM), Swings (2:00 PM – 10:30 PM) or Overnights (10:00 PM – 6:30 AM)*
Computer literacy, multi-tasking, problem solving, strong verbal communications
Knowledge of specific databases and systems is a plus such as WAFA-C, Remedy NTM, TIRKS, NMA, INTAS and electronic switching systems
Prefer 12 months experience working with hi cap (T1- to OC 192 systems) dark fiber, IPG, ISDN, and DSO circuits
Prefer experience with Titan 5500, Dacs IV, Cisco and Fujitsu equipment
Experience with HDSL including SNR/PA knowledge
*If you are interested in this position please contactScotti Dodsonat sdodson@apexsystemsinc.com

209

Operations Technician Resume Examples & Samples

Will provide support and interaction for DCI/DCI2.0 customers utilizing Datacenter services. This includes coordinating efforts with Equinix, Microsoft Azure and other datacenter services
Initiate internal escalations on customer's behalf and provide follow up
Ability to learn in an on-the-job training environment
Associate’s degree in Computer Networking or related technical field plus 5 years experience or equivalent combination of education and experience
Cisco and Juniper certifications are a plus EEO Employer

210

Operations Technician Resume Examples & Samples

Associate degree or 2 + years of related work experience
An understanding of routing protocols and principals
Knowledge of firewall rules and NAT policies
Experience with Cisco command line interface. Other router CLI experiences a plus

211

Operations Technician Resume Examples & Samples

Ability to communicate effectively to peers and higher levels of management through verbal and written communication, Interface with subject matter experts; lead technicians; services, product, and project managers; as well as Tier 3 Technical Support
Proactively manages communication and escalations, including engagement with customers, vendors, off-net providers, and field operations (FOPS), Effectively manages customer expectations (status and clear description of activities)
Voice Services
4+ of technical experience working with customers, networks, communication equipment and/or electronics equipment
Previous experience troubleshooting complex network problems involving Power, Network Hardware, Routers, CSU, or Carrier Services
Ability to understand and isolate Physical Layer Problems
Experience with basic commands in Cisco, Juniper, Shasta Routers and or UNIX commands
Advanced knowledge of Call Setup and Messaging (MGCP, SIP, H.323)
Able to work with off net carrier (LEC, CLEC, ILEC) and/or vendor to resolve trouble issue
Advanced knowledge of VoIP Architecture, and IP Routing
Experience working on Complex Translations Troubles, and/or Maintenance Assignments related to Network Switching Equipment to resolve Trouble Tickets
Knowledge of TCP/IP, Routing Protocols, and IP addressing

212

Operations Technician Resume Examples & Samples

Provide ongoing monitoring of critical payroll business processes
Validate, Remediate, Escalate failure conditions, or process failures to Support Contacts for immediate action
Retrieve and record all business process confirmations
Validate exceptions reports and notify appropriate Support team member if applicable
Validate all expected data exports that have been created and delivered to intended destination
Inform Support of any missing data exports so that they may be remediated and delivered to customer
Interface with Support personnel on an as needed basis
Run and distribute daily/nightly reports as needed
A+ Certification Exam

213

Operations Technician Resume Examples & Samples

Must be able to read and understand instructions and technical specifications
Must be able to add, subtract, multiply and divide in all units of measure
Capable of lifting up to 40lbs
Frequent standing, walking, bending, reaching, hand and finger manipulation, occasional stooping, crouching, and climbing

214

Operations Technician Resume Examples & Samples

Requirement for on call support activities for team support
8 Years of technical experience working with networks and communications equipment in a call center/network operations center environment
Detailed understanding of DS0 – OCn level services – analog and digital services
SONET, DWDM, Ethernet multiplexing and troubleshooting techniques
Ciena Transport experience – specifically Ciena 6500 knowledge
Nortel, Cisco 15454, Ciena Corestream, ULH, ONI, Tellabs, Alcatel, Tadiran, Fujitsu, Infinera, Alcatel Lucent, Digital Lightwave and T-Berd testing equipment
Remote provisioning and troubleshooting experience
Comprehensive communications skills working with multiple customers, organizations and different layers of management
Knowledge of TL1
Ability to use PM data for effective trouble shooting and fault isolation
MS Office application suite
Effective workload management
Self motivated, self starter
Ability to work with limited Direct Supervision
Technical Call Center operations experience

215

Operations Technician Resume Examples & Samples

Support site objective through the performance of a variety of roles to develop broad understanding of processes, procedures, and initiatives (e.g. Fill-in Supervisor, Dispatcher, Equipment Operator, Repair Employee)
Assist in completion of production plans with direction from the area Supervisor; coordinate and plan/implement equipment movement
Participate in a variety of audits (e.g. dump, roads, porta johns, van, safety, environmental, etc.)
Provide feedback to department supervision and training on proper procedures to equipment operators (e.g. equipment operation, safety procedures)
Responsible for movement/transport of reassigned employees to new equipment during the shift, and relocating equipment during shift
May be responsible for the delivery of essential items throughout the shift to employees at their equipment (e.g. paper towel, water, window cleaner, etc.)
Responsible for occasional operation of mobile equipment (e.g. drills, shovels, dozers, haul trucks, small mobile equipment, etc.)
Investigate all Health and Safety (H&S) events/tire issues within operational area, coordinate findings with the Health and Safety department, provide summary reports, enter Health and Safety incidents in H&S Management system, and maintain electronic filing system of prior safety incidents
Initiate post-accident testing in coordination with Field Supervisor
Transport employees to medical facility for injuries and illnesses and other situations requiring visits to the medical facilities (e.g. hearing, eye exam)
Perform as Relief or Fill-in Supervisor/Dispatcher when needed
Three (3) years of related operational experience, including supervisory or lead experience
Additional certifications or licensure appropriate to the job may be required
Knowledge of operational area, policies, processes and procedures
Knowledge of supervisory methods and techniques
Skilled in resolving day-to-day questions/problems regarding equipment, materials, methods and procedures needed to complete projects
Skilled in effective, both verbally and written
Highly skilled in the operation of heavy mobile equipment (drills, shovels, haul trucks, dozer)
Ability to develop and maintain awareness of occupational hazards and safety precautions
Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday
Personal protective equipment is required when performing work in a mine, outdoor, or manufacturing plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
Freeport-McMoRan promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable state laws

216

Operations Technician Resume Examples & Samples

Associate degree in Engineering, Electronics, Networking or related technical or vocational education or 3+ years of equivalent work experience
Cisco, Alcatel, or Juniper certifications are desired but not mandatory
Conducting complex network monitoring of internal network circuits and network performance
Strong understanding of the OSI Networking model, especially physical, data link, and network layers
High level physical layer troubleshooting on circuits
Knowledge of troubleshooting circuit degradation issues, including utilization, bandwidth and latency problems
A high level knowledge of IP networking and routing protocols: BGP, MPLS, IS-IS, OSPF
Experience with multiple router platforms including operating from command line interface
Communicate with customers and other company teams in a repair situation
The desire to work in a complex and fast-paced 24x7 network surveillance center
Demonstrated proficiency with network monitoring tools
Create trouble ticket which summarizes reported trouble
The ability to understand and communicate using technical concepts, practices and terminology
Initiate internal escalations and provide follow up
Effectively manages expectations (status and clear description of activities)
Ability to work any shift in a 7x24x365 environment

217

Operations Technician Resume Examples & Samples

Responsible for the daily operations of the production facilities
Prepare Work Control Certificate’s and ICC’s for vendor mobilisations and ensure that any spares required are on-board
Prepare plant for maintenance, including oil and gas freeing for containment breaks, and take all necessary steps to safely return the equipment to service
Ensure that work scope carried out by vendors is complete and that Maximo maintenance system is updated
Monitor the plant and ensure any defects noted are raised with the Offshore Team Leader (OTL)
Carry out ad hoc operational tasks, including preparation of paperwork and work packs
Act as a Performing Authority and Isolating Authority as required
Implement operations and maintenance procedures, policies and safe working practices for your areas of responsibility
Ensure jobs are raised in Maximo to address all known defects. Order all required materials and where appropriate feed the job into the plan
A minimum of a trade Apprenticeship and/or NVQ Level 3 and demonstrable operational experience
Operating /Production experience, either onshore or offshore, in the role of Control Room Technician or Production Technician is highly preferable
Demonstrated knowledge and skills required to manage major incidents and emergencies
Having an Electrical/Instrument/Mechanical trade background and Operations experience will be preferable
Candidates need to be personable and have good communications skills

218

Operations Technician Resume Examples & Samples

Must be able to work in a 24 X 7 environment. Accept overtime, rotating schedules, weekends, holidays and call-outs as condition of employment based on the needs of the business
Knowledge of Tier II maintenance and/or surveillance of HSI network
Knowledge of access DSLAMs, pairgains and BBDLC’s
Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations
Possess good basic organizations skills
Associate degree, technical certification or relevant experience without a degree and 2 or more years related work experience in voice and/or data repair

219

Operations Technician Resume Examples & Samples

Learn and participate in all modes of compressor station operations
Have a High school diploma required
Be able to walk, bend, crawl, climb ladders, scaffolds, work in extreme heat, extreme cold, high noise, and enclosed spaces, while climbing ladders, and lifting items that weigh more than 45lbs

220

Operations Technician Resume Examples & Samples

Recent experience in an automated broadcast master control center with a working understanding of signal flow
Proven track record of identifying and pro-actively solving program and technical issues, and noting discrepancies when appropriate
Strong attention to detail and commitment to quality
Minimum two years working in a similar position

221

Operations Technician Resume Examples & Samples

Learns to code, process, track and monitor work orders, job tickets and invoices, working closely with supervisors to ensure information is processed correctly and invoices are charged to proper G&A/LOE (General & Administrative/Lease Operating Expenses) and AFE (Authority for Expenditures) accounts; enters data into appropriate software
Learns to process and submit expense reports for management
Provides technical assistance to field employees as needed
May order and coordinate new and existing lease signage
May manage fleet vehicle information specific to department worked in; may order vehicles and equipment as necessary and track related required documentation (e.g., registration, mileage reports, fuel cards, insurance cards)
Performs other duties as assigned by Supervisor
Minimum 1 year administrative experience required for entry level, 5 years’ experience as a Field Operations Technician or equivalent oil and gas experience at another company required for Senior level
Intermediate computer skills with MS Word, Excel and PowerPoint

222

Operations Technician Resume Examples & Samples

Previous power plant experience is preferred
Experience in combined cycle operations experience preferred
Experience with industrial troubleshooting and maintenance preferred
Experience in industrial electrical/mechanical/I&C or certified training preferred
Possession of a 1-A or Chief-A Minnesota boiler license is preferred
Strong mechanical and electric aptitude and a demonstrated ability to troubleshoot and repair electrical and mechanical equipment are required
Must be able to work with minimal supervision and acquire basic computer skills. Experience in (Maximo®) work order management system is preferred
Must be able to learn how to independently operate a combined cycle plant and communicate effectively with plant stakeholders
Ability to perform physically demanding activities (i.e. climbing stairs & ladders, lifting heavy equipment) while working safely in all types of weather

223

Operations Technician Resume Examples & Samples

Deliver superior customer service to our customers
Follows all Standard Operating Procedures to ensure effective results on all workflows
Monitors RF service levels and takes appropriate action to maintain those contracted levels
Works with customers in the configuration and troubleshooting of satellite equipment
Opens/closes trouble tickets as required
Document/maintain accurate information in the databases used in Operations
Establishes good working relationship with internal/external departments to ensure timely completion of various tasks
Uses test measurement and diagnostic equipment to analyze, interpret, troubleshoot, document and restore services
Perform preventative maintenance procedures as assigned
Configures, troubleshoot and maintains various satellite equipment: Antennas, LNAs, LNBs, Transmitters, Converters, TDMA platforms, and modems with all associated protection switches
Activates, maintains and troubleshoots antenna-deicing procedures under inclement weather conditions
Initiates emergency restoration procedures following commercial power failures
Monitors and troubleshoots teleports terrestrial systems for proper operation
Monitors and troubleshoots RF, IF, and L-band satellite networks for proper contracted levels
Monitors and controls M&C and security systems as needed
Advanced knowledge of iDirect platforms to monitor, troubleshoot, and activate/deactivate services
Provide remote troubleshooting of earth station to mobile/stabilized VSAT systems
Interact with satellite provider as needed to resolve anomalies reported by spacecraft operator or customers
Associates Degree or technical school graduate or equivalent experience. 1-2 years experience within the industry required (preferably in Operations, NOC, and/or Program Prep) plus a minimum of 3 years experience in the Satcom industry
Minimum of 3 years experience working with iDirect NMS
Must have strong troubleshooting skills and the ability to analyze relationships between problem components
Possess the capacity to identify and prioritize issues
Good verbal and written communication skills necessary
Proactive and resourceful individual and detail-oriented
Completion of iDirect Basic and Advanced IOM courses desired
Must obtain and maintain a TS SCI clearance

224

Operations Technician Resume Examples & Samples

Participate in safety meetings and develop knowledge in all Safety Polices and industry safety standards
Identify and report safety hazards, actively strive to provide a Safe work environment for company employees, customers, contractors and the public, and set an example for less experienced coworker
Adhere to all company Fleet Policy guidelines
Perform routine ROW maintenance, pipeline marker maintenance and completion of DOT/Company documentation
Plan and perform maintenance activities for gas pipelines, dehydration equipment, overpressure protection devices, separation, compression and other related appurtenances
Assist in trouble shooting and repair work of gas pipelines, dehydration equipment, overpressure protection devices, separation, compression and other related appurtenances
Report daily operations data on spreadsheets and databases to track and analyze compressor runtime, pipeline efficiencies, pigging schedules, DOT compliance issues and O&M costs
Assist in overseeing contractor work performance and their adherence to company safety policies
Monitor Locates in accordance with the State Pipeline Locate System and perform locate assignments assuring proper use of line locating equipment
Assist in the use of Pipeline Leak Survey equipment and ensure the proper documentation
Assist in the use of the Williams Midstream GIS Systems and ensure good communication with GPS Updates
Assist in the internal and external pipeline corrosion programs and the proper documentation
Assist in mentoring and training less experienced coworkers in pipeline operations
Develop knowledge of the GIS Systems and assist in communication with GPS Updates
Develop knowledge of the measurement and compression disciplines and assist as needed
To be available for callouts and nonstandard work schedules
Work as a liaison between ACMP internal and external customers for project development
Any associate who drives a company or personal vehicle for Company business must possess a valid driver licenses and follow all guidelines that are outlined in the Company’s Fleet Policy

225

Operations Technician Resume Examples & Samples

Electrical Troubleshooting experience preferred
Strong mechanical and electrical aptitude
Demonstrated ability to troubleshoot and repair electrical and mechanical equipment is required
Previous Operations Experience a plus
Instrumentation experience is a plus

226

Operations Technician Resume Examples & Samples

Perform all processes in accordance to established procedures and cGMP standards
Maintain the facility and workspaces clean, neat and tidy
Ensure that equipment and instruments in the work area is maintained and operating normally
Complete regular reports (as required by Management or client) pertaining to relevant work area(s)
Maintain proper documentation for all processes conducted/performed
Assist management in any other matters as required

227

Operations Technician Resume Examples & Samples

Associates Degree (or higher), or 2+ years professional work experience
1+ years of cloud or data center technical support experience
Availability outside of standard working hours to be on-call to respond to system alerts, trouble-shooting and problem resolution
Excellent communications with others, especially regarding technical matters
Experience with Linux and Microsoft Windows operating system administration
Knowledge of common networking and protocols such as TCP/IP and networking stacks
Experience with fault isolation and troubleshooting networks including LAN and WAN
Ability to write SQL database queries
Experience with Amazon Web Services such as EC2, RDS, ELB, ASG, Route53, DynamoDB, etc
Experience with data communication issues, including security, resource management, capacity planning, monitoring, and performance
Ability to write scripts in languages such as Python

228

Operations Technician Resume Examples & Samples

Use troubleshooting skills to resolve process related deviations and problems
Perform crisis response activities
Use process knowledge and skill to make improvements in plant performance and Operating Discipline
Use measurements and tools in the plant to run at optimum conditions
Willing to learn and keep current with technology and trends
Able to communicate with a very diverse population which is spread across the site
Able to work with independently with minimal supervision with in an empowered team environment
Process Technology degree or a science degree

229

Operations Technician Resume Examples & Samples

Have working knowledge of regulatory (DOT, OSHA, etc.) requirements and industry standards (e,g, API, Common Ground Alliance) and recommended practices
Experience managing damage prevention program; integrates new requirements into the maintenance and protection of pipelines
Have previous experience in the mechanical and/or maintenance industry

230

Operations Technician Resume Examples & Samples

Lead/coordinate repair activity with participation from Vendors, Off Net Carriers (LEC, CLEC, ILEC), Field Operations, and Internal Support Organizations - 45%
Communicate with customers and others in a Repair Situation to communicate direction/status of repair-20%
Answer inbound calls from off net carriers (LEC, CLEC, ILEC) - 10%
Manage Internal/External Escalations, as required - 10%
Place proactive outgoing status calls to customers - 15%
Performs Remote Testing and Repair Activities, within CenturyLink Network Elements
Provide Tier 2 Technical Analysis, Isolation, Sectionalization, and resolution of customer reported troubles
Ability to learn in an 'on-the-job' training environment
2-3 Years related experience in specific area or equivalent

231

Operations Technician Resume Examples & Samples

Responsible for compliance with all Vantage system requirements
Able to read machining blueprints and understand the tolerances, concepts and manufacture repairs that complies with tolerances
Capable of working effectively on most products (end-suction, split case, vertical, boiler feed, other rotating equipment & field service) in a specific area (mechanical, machining, welding, etc.)
Capable of thorough inspection of some of the above noted products with documentation in Vantage system in time standard set forth for inspection
Properly use, read and maintain precision measuring instruments such as micrometers and veneers
Follow ISO 9002, ITT Environmental, Safety and Health guidelines
Works with some supervision
Cross-trains others

232

Operations Technician Resume Examples & Samples

Operate, inspect, and maintain natural gas gathering and process systems and equipment
Minimum of two (2) years operations experience within the oil and/or natural gas industry is preferred but not required
Experience working on Caterpillar engines and Ariel compressors

233

Operations Technician Resume Examples & Samples

Configuration, operation and maintenance of IP (data/voice) and telecom communications equipment
Conducting complex network monitoring and maintenance activities
CCNA certification and 4+ years experience working on complex assignments in IP communications (data/voice) and telecom equipment installation, operation, and maintenance activities
CCNP certification or working towards CCNP certifications a plus
Advance knowledge of Solarwinds
Experience mentoring/training/coaching less experienced employees

234

Operations Technician Resume Examples & Samples

Maintain, troubleshoot, and operate the following: Gas-Fired Turbines, Reciprocating Engines, Centrifugal Compressors, and Reciprocating Compressors
Gauge readings such as: Temperatures, Pressures, Concentrations, and flows
Accurately record, review, and compile operations records, maintenance records, test results, service reports, and other documentation as needed
Maintain, troubleshoot, and operate the following: Amine Systems, Glycol Dehydration, Steam Generators, and Waste Heat Recovery Units
Troubleshoot and communicate equipment failures, and equipment health analysis to the operations teams
Embrace safety and environmental compliance as a number one priority
Monitor equipment, observe temperatures, levels, flow gauges, and perform regular unit checks to ensure that all equipment is operating correctly
Minimum of four (1) years’ experience as an operator within a gathering facility, and/or within the oil and gas industry
Possess excellent interpersonal skills with the ability to work as an individual contributor, or in a team environment
Ability to work twelve (12) hour rotating shift schedule, which will include nights, weekends, and holidays
Ability to demonstrate an intermediate knowledge level of Microsoft Office Applications (Word, Excel, Outlook, and PowerPoint), as well as, have the ability to learn other company computer applications as needed
Associates Degree, Vocational, or Technical certification is preferred
Minimum of (2) or more years’ of experience as an operator within the oil and gas industry

235

Operations Technician Resume Examples & Samples

Work independently under minimal supervision
Valid driver’s license with an acceptable driving record
Ability to read prints, drawings, and technical manuals
Ability to perform basic mathematical calculations and possess basic computer skills
Ability to interface with landowners, regulatory agencies, and other
Makes decisions related to own work, but receives guidance from supervisor to determine the appropriate alternatives
Must be willing to work overtime and handle call-outs as needed
Must live or relocate within defined geographic areas
Technical certification or equivalent training in a mechanical environment or energy related field

236

Operations Technician Resume Examples & Samples

Use of software and hardware tools to identify and diagnose network status and performance in the field
Provide functional guidance, supervision, technical support, training, and quality assurance/control to technicians
Essential functions will also include the following
Possess proficiency in troubleshooting of SONET, DWDM and router platforms
Possess in-depth understanding of network testing and ability to use network test equipment and document all efforts in a timely and professional manner
Experience with wavelength division multiplexing
Experience Cisco MSTP, MSSP and MSPP equipment
Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience
Seven or more years’ applicable work experience
Possess experience in company and program standards for installations
Possess experience in testing of Ethernet and SONET circuits
Possesses experience in turning up circuits across SONET, DWDM and router platforms
Possesses experience in installing and troubleshooting of DC power systems
Possesses experience in installing and troubleshooting timing systems
Some local travel required
Security Requirements
US Citizenship required
Active TS/SCI with Poly
Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation)

237

Operations Technician Resume Examples & Samples

Proficient in pharmaceutical manufacturing
Proficient in material weigh-off and mixing operations
Good working knowledge of policies and procedures necessary in handling/working with equipment and materials used to manufacture drugs
Must be able to work flexible schedules and be able to adjust to very busy work atmosphere

238

Operations Technician Resume Examples & Samples

Ensure all activities are performed safely, within relevant regulatory and company requirements, and in accordance with HSEC standards
Support production operations activities set by Operations Supervisor
Maintain safety standards at all times and follow emergency procedures
Collaborate with other technicians to optimize day-to-day operational activities
Operate, monitor, and maintain process equipment and associated systems
Support the shutdown and isolation of process equipment for maintenance activities
Understand and adhere to safe operating procedures and work instructions
Be familiar with permit-to-work and lock-out/tag-out procedures
Operate and monitor the performance of all plant and equipment in a safe and efficient manner
Gather operating data and assist with preparing reports as required
Generate detailed records and assist with the transfer of information between work crews
Sample and test process and utility fluids
Monitor well performance and production rates
Safely handle and use process chemicals and consumables
Monitor and maintain process parameters as per operating requirements
High School Graduate, Technician's Diploma or General Equivalency Diploma (GED) required
A minimum of 2 years’ experience in the hydrocarbons industry and/or a relevant trade qualification or certificate is preferred
A working knowledge of pumps, compressors, cranes, dehydration systems, separation systems, control systems, chemical systems, and firefighting systems preferred
Ability to work in small/confined spaces, as well as work on high platforms, walk on high elevation grating and walk up and down steps required
Experience in working with engineers and / or multi-disciplinary teams preferred
Working knowledge of Computerized Maintenance Management Systems preferred
Strong team working skills required
Strong health, safety, environmental and regulatory compliance record preferred

239

Operations Technician Resume Examples & Samples

Participate in safety meetings and ensure compliance with safety manual and other industry safety standards
Assist in developing and implementing procedures and best practices as related to the plant operations
Participant in planning maintenance and troubleshooting activities for the gas facility
Conducts routine plant walk through and surveillance of plant equipment using facility safety procedures
Maintains adequate supplies of chemical, filters and other items used on frequent basis
Monitors all critical operating plant levels, temperatures, pressures, utilizing the PLC System
Performs minor maintenance and preventative maintenance activities
Maintain the control room housekeeping and cleaning
Perform assessments of company facility to ensure compliance with company procedures
Monitor compliance with DOT, Louisiana One-Call and other regulatory agencies where applicable. Ensure contractor and company personnel are in compliance with Williams Company - Safety Policies
Maintain strict surveillance and enforcement of security, safety and environmental rules and procedures at company facilities
Audit vendors to meet company specifications; routinely monitor services provided by third party vendors to maintain Williams Company standards
Promote a positive teamwork environment
All duties are to be performed in accordance with Williams Company Environmental, Health and Safety Guidelines
Responsible for lockout and tag out as required
Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Able to work and communicate effectively with all levels of co-workers, clients, and other external contacts
Demonstrate basic computer knowledge through effective use of a personal computer including Microsoft Office applications
Able to learn company specific applications
Must be a leader who is bright and technically sound
Must be a visionary and “hands-on”, capable of interacting effectively at every level within the business
Must be a team player as well as a goal-oriented individual who functions with the highest level of integrity and professionalism
Respectful of others, have excellent work ethic and personal accountability, self-motivated and be able to safely perform tasks and make decisions with minimum supervision
Have 0 - 3 years’ industry experience
Be available to work after hours, on-call rotations, nights, and weekend shifts
Strong computer skills (MS Word, Excel and Outlook)
Must have a proven track record in facilities and pipeline operations

240

Operations Technician Resume Examples & Samples

Direct and TD any assigned newscasts and productions
Create graphics daily using Photoshop and Deko
Train production crew in cameras, audio, graphics, etc
Support the production of newscasts and other live or taped programming for television and multi-platform use
Support operation of the station by assisting Engineering, News, and other departments
Supervise production crew on a daily basis
Maintain production studio and control room
Perform other tasks related to the position as assigned, which may include website contribution

241

Operations Technician Resume Examples & Samples

Responsible for identifying and resolving customer reported troubles
Assist with answering customer calls
Updates status to SSA through the proper notification channels
Perform network site implementations, acceptances and upgrades as requested by SSA
Isolate network problems on the customer's
Detailed understanding of point to point, private line, and Ethernet circuits
Assumes accountability as a resource for decisions required across multiple functional segments and works to reduce adverse impacts to service, cost, due dates and inefficiencies
Provides near term focus of resolution of immediate issues and provides long term or strategic solutions
Must be able to articulate complex to audiences of varying perception levels
Communicate with customers and others during real time repair situation
A strong technical skill level working on complex assignments within the network systems (implementation, acceptance and change management)
The ability to resolve complex network problems involving power, network hardware/software, lines, routers, firewalls, modems and terminals
The ability to use software/hardware tools to identify and diagnose network status and problems
The desire to work in a 24x7 call center
Demonstrated proficiency with trouble ticketing applications
The ability to work off-hours, be on-call and work holidays as necessary
Expertise mentoring, training, and coaching other team members

242

Operations Technician Resume Examples & Samples

PowerShell/ VB / Batch Files
System Monitoring software like: SolarWinds / Nagios / Perfmon / Kibana / DataDog / SumoLogic
Working knowledge of SharePoint, CRM, AWS and FlowDoc
Experience with SAN environments
Knowledge of Renaissance products or systems is desirable

243

Operations Technician Resume Examples & Samples

Monitors infrastructure components (e.g., networks, servers, storage, databases) to ensure availability; triages and escalates issues to Team Leader as appropriate
Monitors and executes batch schedules to ensure compliance with customer SLAs; triages and escalates issues to Team Leader as appropriate
Opens, monitors, updates, and escalates incident tickets; documents all pertinent information in the ticket; ensures root cause of issues are captured wherever possible
AD/BS/BA (Engineering or Computer Science a plus) with 2+ years Network or Data Center Operations experience
Knowledge in IT System Management processes & tools; ITIL Certification a plus
Knowledge of Network & Data Center Operations tools including, but not limited to, Scheduling, Monitoring, Scripting, Ticketing
Working knowledge of ITIL process and supporting procedures a plus
Experience with BMC Control^M scheduler
Ability to solve problems quickly in order to get systems back online for customers; ability to perform root cause analysis and develop solutions to prevent problems from recurring

244

Operations Technician Resume Examples & Samples

Locate and remove freezes in equipment
Insure facilities are operating in a reliable, safe, and efficient manner within Williams’ System Integrity Plan (SIP) guidelines
Regularly performs a wide spectrum of non-routine, high-complexity assignments requiring technical evaluation, innovation, and judgment
Submit Development Plan to map development opportunities that match career aspirations and the needs of the company
Have the ability to work under limited supervision as needed
Maintains confidentialities, while demonstrating professional conduct and good business ethics
Supervise the work efforts of maintenance crews of William’s employees and outside contractor
Minimum of 3+ year related experience
Understand the gas gathering processing systems and the critical control parameters
Have strong communication skills, both verbal and written
Must be proficient in Microsoft Office applications and possess adequate PC skills
Support instrumentation and control activities associated with turbines, compressors, and amine measurement systems to ensure balances are within the established limits
Possess an Associates’ degree in Mechanics, Instrumentation, Control Technology, or Electronics
Previously obtained experience with gas gathering or similar role is preferred, but not required

245

Operations Technician Resume Examples & Samples

Perform operations and maintenance tasks related to the operation of an offshore gas and oil gathering system
Support mechanical, instrumentation and control activities associated with offshore assets
Insure that all facilities are operating in a reliable, safe, and efficient manner within William's policy's and guidelines
Support O&M and capital projects as needed
Ensure proper records are created and kept in accordance with the company's WIMS/SIP/WILSOP manuals, DOT and SEMS regulations and support of the preventative maintenance program
Participate in data gathering, reporting functions, platform start-ups and shutdowns and maintenance tasks for all of the assets in the operating area
Supervise the work efforts of maintenance crews of outside contractors as needed
The position is subject to require the individual to work offshore and offshore depending on the work location and be on an on-call rotation as needed
The selected candidate must be able to successfully complete applicable DOT Operator Qualifications tasks to support the regulated assets in the operating area
Have 4+ years related experience
Be willing to work offshore after hours, on-call rotations, rotational shifts

246

Operations Technician Resume Examples & Samples

Hands on technical support of routers, switches, servers, and firewalls in a Data Center and office environment
Associates degree in a related field or equivalent work experience in the communications, networking and/or cyber security fields
Candidate must be a US Citizen with the ability to obtain a Department of Defense Top Secret SCI clearance
Basic enterprise Linux skills, VMWare, SQL, and Basic Windows Server

247

Operations Technician Resume Examples & Samples

Maybe required to perform temporary duty assignments
Knowledge of ARMS directives/instructions, policies, and procedures
Knowledge of aircrew training requirements, aviation service eligibility, and aircrew rating and incentive pay requirements
Analytical skill in order to interpret data or directives covering assigned area and to review records, identify errors, and determine and resolve problems

248

Operations Technician Resume Examples & Samples

Demonstrate proficiency in teamwork, communication, and mentoring skills
Maintain and troubleshoot all related subsystems which include: starting, stopping, shutdowns, and safety systems related to natural gas pipeline compression and operations
Possess a High School Diploma or equivalent
Have knowledge of mechanical equipment and willingness to learn and develop the Operation Technician training program
Be able to work both in a team setting and as an individual with minimal supervision
Demonstrate professional conduct and business ethics
Have basic knowledge of or willing to learn Microsoft Office applications

249

Operations Technician Resume Examples & Samples

Install and maintain measurement, Electric Flow Measurement (EFM), and control equipmen
Possess an Associates’ degree in Instrumentation, Controls Technology, Electrical, Mechanical, or Plant Operations
Discipline-specific license or certification in relevant specialty

250

Operations Technician Resume Examples & Samples

Proactively monitor and respond to and resolve network alarms. Perform circuit and equipment/network restoration, recognize potential jeopardy conditions and notify management and Program Office with risk potential and impact assessments
Management of circuits (T1 - 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long-haul, metro and international optical networks
Work very closely with Federal government NOC customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols
Analyze network troubles, assess performance data and develop design optimization plans accordingly
Interface with fiber vendors, telecom providers and other entities on complex technical matters
Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions
Review and interpret EDPs and as-built engineering documentation
Coordinate and track RMA requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms
Minimum of 5+ years’ experience with SONET based, long-haul and metro transport networks, next-generation DWDM wavelength systems, SDH networks with SNCP rings, DCCS cross-connect systems and/or Ethernet, VPLS, IP, MPLS
Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience. Seven or more years’ applicable work experience
Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN-eLine, TCP/IP, BGP, QoS, IP, etc)
Previous experience with broadband and/or narrowband circuit maintenance, testing and restoration, provisioning databases and circuit activations
Previous experience with routers, IP protocols, configurations, interfaces is strongly preferred
Analyze, test and repair Layer 2/3 network problems. Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput. Ability to test using standard protocols, as well as Iperf and Brix platforms
Demonstrated leadership profile to manage customer networks, proactively track and escalate issues, engage resources to expedite service/network outages, professional interaction skills with customers and management
Ability to relate technical issues to management and Gov't personnel
Prior experience with Transport platforms (i.e. Nortel, Cisco, Ciena, Lucent and Tellabs) and Data platforms (Cisco, Juniper, Adtran)
Must be able to effectively manage multiple issues simultaneously through effective work prioritization
Demonstrated ability to make sound decisions and logical thinking when under pressure
Demonstrated ability to train, coach and develop technical skill set of shift technicians
Previous experience with Gov't networks and customers
Ability to interface in a professional manner with management and customer is essential
Strong working knowledge and experience on Metro Ethernet and IP communications (IPv4, IPv6, routing protocols)
Cisco CCIP, CCDP, CCNP certifications, Juniper or ALU data networking equivalent

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Operations Technician Resume Examples & Samples

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Operations Technician Resume Examples & Samples

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Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

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Operations Technician Resume Examples & Samples

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Operations Technician Resume Examples & Samples

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Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

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Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

Operations Technician Resume Examples & Samples

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