Vendor Relations Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the vendor relations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

C Hoeger

Camilla

Hoeger

32834 Schultz Motorway

San Francisco

+1 (555) 771 4234

32834 Schultz Motorway

San Francisco

Phone

p +1 (555) 771 4234

Experience Experience

Detroit, MI

Vendor Relations Clerk

Detroit, MI

Lesch Inc

Detroit, MI

Vendor Relations Clerk

Assists with developing and implementing process improvement solutions related to vendor processes and works with operating areas to implement
Assist Manager in any internal oversight or external regulatory audits
Assists supervisor with addressing day to day operations including cost control, employee development, and promoting safety standards
Performs audits on work orders to determine accuracy and report findings to Supervisor
Runs analysis on vendors and departmental performance. Examines, draws conclusions, and provides recommend actions
Addresses day-to-day issues related to the Vendor contracts, and works with internal partners to resolve issues in a timely manner
Strives to meet or exceed service and operational goals established for the service, including productivity, quality, accuracy and timeliness goals

Dallas, TX

Manager, Vendor Relations

Dallas, TX

Cormier, Mayert and Kunze

Dallas, TX

Manager, Vendor Relations

Perform ongoing testing and provide accurate feedback to IT regarding various workflow and imaging systems
Lead, manage, coach, and develop staff to effectively meet departmental goals
Responsible for providing ongoing management oversight for partner call centers contracted by Cox
Stay current on regulatory environment and regulatory precedent; serve as internal consultant to on all matters concerning clinical vended programs and services (e.g. new product opportunities)
Administer oversight for vendor’s scorecard performance metrics and all facets of services provided to TIAA
Provide leadership and oversight to ensure effective coordination and collaboration between HPHC vendor relations team and the vendor’s account management team
Lead the financial negotiation strategy, and provide oversight for the operational management of vendors, ensuring effective vended agreements

present

Boston, MA

Vendor Relations Specialist

Boston, MA

Ondricka-Ratke

present

Boston, MA

Vendor Relations Specialist

present

Provides monthly and quarterly summaries to Senior Management on overall performance and trends
Develop, track and manage client cancellations
Develop strong working relationships with business partners across Direct Energy
Provide assistance with import documentation and reporting
Work with merchants and vendors to implement and execute the pre-ticketing and security tag process
Measures vendor performance against expected Service Level Agreements (SLA’s) and defined Key Performance Indicators
Patience and overall courteous behavior when working with internal and external customers

Education Education

Bachelor’s Degree in Related Field

University of California, Berkeley

Bachelor’s Degree in Related Field

Skills Skills

Proficient knowledge of Microsoft Office programs with an emphasis in Word and Excel
Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records
Good proofreading and correction skills
Intermediate Ability to drive multiple projects
Ability to work discretely with confidential information
Intermediate Ability to represent the company with external constituents
Demonstrated ability to successfully prioritize and manage time effectively so that deadlines can be met
Intermediate Ability to effectively present information and respond to questions from peers and management
Excellent customer service and follow up skills
Able to stoop or lift light material (typically less than 8 pounds)

Create a Resume in Minutes

15 Vendor Relations resume templates

Read our complete resume writing guides

IT Vendor Relations Manager Resume Examples & Samples

Experience with the vendor identification, selection and negotiation process. Proven ability to establish a vendor management program
Thorough knowledge of IT vendor management best practices and industry trends
Ability to work with teams across geographically dispersed locations. Ability to effectively manage ambiguous situations and drive towards clarification. Results-oriented leadership style with a demonstrated ability to influence others and drive change

Director Vendor Relations Resume Examples & Samples

Logistics, merchandising support or systems development, knowledge of the various PVH business systems (IP, Merchandise Marking, EDI, ACS, DCCS, PkMS)
Prior supervisory experience required
Detail-oriented, with strong organizational, project management and critical thinking skills
Keen sense of awareness for business issues and ability to anticipate
Strong management and supervisory skills
Superior presentation capabilities

Lending Vendor Relations Manager Resume Examples & Samples

5+ years of Vendor/Risk Management Experience
Financial Services background preferred with 8+ years of Consumer Lending Experience
Strong understanding of Office of the Comptroller of the Current (OCC) guidance (OCC 2013-29) related to Third Party Management
Six Sigma process methodology preferred
Demonstrated proficiency with Vendor Management function
Strong Business Acumen across multiple practices, including Vendor Management, Financial Management, Contracts Management and Operational Risk Management
Proven analytical skills and strategic thinking
Ability to communicate effectively at multiple levels of an organization (verbal and written); high degree of knowledge with business and technology language
Proven ability to deliver results in a changing environment with a high tolerance for uncertainty
Strong follow-up skills and attention to detail

Manager, Vendor Relations Resume Examples & Samples

Serve as the embedded liaison to TIAA-CREF and supplier partners for document outsourcing, transportation logistics and record storage management
Work closely with internal business partners to identify opportunities to address longer-term strategic business needs
Help drive process improvements, cost savings opportunities and productivity gains from outsourced vendors
Measure customer satisfaction and provide excellent customer service to address business challenges and concerns
Conduct periodic reviews with Enterprise Services Leadership team to provide insight into supplier performance, technology/process improvements, etc
Measure and analyze industry trends to ensure adequate people, process and technology
Perform ongoing testing and provide accurate feedback to IT regarding various workflow and imaging systems
Administer oversight for vendor’s scorecard performance metrics and all facets of services provided to TIAA
Serve as point of contact for internal auditors with SSAE16 controls
Regularly review SOP’s to ensure that FINRA requirements for constructive receipt and PII are being upheld
Maintain current knowledge of industry best practices for transactional communications (hard copy and e-communications)
Bachelor’s Degree or equivalent work experience in Enterprise Services, Vendor Management, or other related fields
5+ years of experience in working in a high pace client-vendor relationship capacity, preferably in the financial industry
Proficient in contract negotiation, cost containment, strategic growth, budgeting, forecasting and project management
Extensive knowledge of imaging workflow processing; knowledge of Captiva, EXP AG and MDM is a plus
Possess excellent communication skills (verbal and written) and able to articulate ideas to all levels of management
Self-starter with demonstrated ability to work independently and able to work with cross functional teams
Industry board affiliations and certifications are a plus (Six Sigma Black Belt, Certified Procurement Professional, etc.)

Manager, Vendor Relations & DC Planning Resume Examples & Samples

Assures subordinates adhere to the organization's policies and practices
Supports department objectives with team motivation, coaching, comprehension and development
Develops and prescribes methods for producing results and ensures effective administration of defined processes and programs
Collaborates with various levels of management across functional boundaries to develop schedules, procedures and solutions
Manages resource efforts and timelines involved in the development of processes, programs and projects according to defined or redefined direction or expectation
Understanding process or program expectations and standards, collects and assesses information to construct and implement a solution
Manages fluctuating priorities based on unforeseen process and resource challenges, defined projects, and executive prerogative
Provides assessments and recommendation for the development of future priorities and policies
30%: Manages the day-to-day activities of the vendor relations staff to ensure they are administering all aspects of the Vendor Relations Guide and the Compliance Management System (CMS) and that effectively communicates across Logistics and with impacted business partners is maintained
30%: Develops vendor relations specific project plans and determines and assigns resources as appropriate for any projects relating to the operations of the vendor relation/compliance program. Coordinates multi-functional teams (e.g. DC Management, Sr. Merchants, Buyers, etc.) as appropriate to ensure focus, remediation and prioritization of vendor performance issues
10%: Analyze workforce utilization, facility layout and operational data such as production costs, process flow charts, and production schedules to determine efficient utilization of working hours and equipment
10%: Ensures vendor relations staff located in the distribution centers are knowledgeable and competent in performing the vendor relation processes and that appropriate and accurate documentation is maintained
10%: Continually educates and builds awareness with non-Logistics business partners (i.e. Merchants, Buyers, and other key business partners) on the vendor relations program, established processes and mandated policies
5%: Monitors the Compliance Management Software (CMS) tool for performance issues
5%: Provides monthly and periodic status reporting to Senior Logistics Leadership highlighting key accomplishments, planned activities for next month, and potential risks/issues. Reviews, edits, publish and maintain the Corporate Vendor Relations Guide
Bachelor’s degree (Finance, Business, Engineering, Economics or Accounting preferred), plus 5 plus years experience with knowledge of the retail logistics, distribution and transportation industry
Proficient in MS Office Suite, specifically Access and Excel
Ability to solve a wide range of complex, multi-disciplinary problems, which must consider short and intermediate, term company-wide planning
Ability to improve existing systems/procedures which periodically result in new ideas or approaches of considerable significance
Ability to interact with all levels of the company and provide direct support influencing decisions that improve the supply chain
Ability to manage all staff reporting to the position to effectively recruit, train, evaluate, motivate, delegate and monitor their activities
Develop and assign resources to project plans for special projects relating to all operations within the company

Analyst, Vendor Relations Resume Examples & Samples

Serves as an active participant in the development of basic analysis, identification of concerns, and the validation of observations and risks that lead to solutions for complex issues
Presents recommendations to moderately complex challenges or business needs
Assesses situations and supports decisions by researching, validating and organizing a variety of defined and undefined observations or issues in a fact-based detail-oriented manner
Tends to take action that is consistent with available facts and documented processes, guidelines, and practices
May provide recommendations on escalated issues
Coordinates work based on established and understood procedural expectations
Through general direction and previous experience, may independently negotiate timelines with stakeholders to accommodate fluctuating workloads and demands
30%: Communicate to vendors utilizing vendor relations software package when compliance standards are not met and reinforce company policies to vendors and internal departments as appropriate
30%: Research all vendor disputes as related to compliance deductions and communicate research results to vendors, sr. managers and merchants for final resolution
20%: Facilitate meetings with vendors, Merchandising and distribution center associates to understand vendor compliance issues and how they affect the supply chain
10%: Publish and maintain the Corporate Vendor Relations Guide, monitor the Compliance Management Software (CMS) for performance issues, and coordinate the collection of compliance data from business units to enter into the appropriate software package
5%: Develops project plans and assigns resources for special projects relating to all operations of vendor relation/compliance
5%: Ensure Corporate and distribution center vendor relations staff, merchants, and other key business partners are educated on the vendor relations program, processes and policies daily
Bachelor’s degree (Finance, Business, Engineering, Economics or Accounting preferred), with 2to 3 years experience in Retail logistics, transportation and distribution preferred
Proficient in MS Office Suite, specifically MS Access, with strong MS Excel skills, with knowledge JDA systems a plus
Ability to understand high level direction from leadership and anticipate next steps working ahead to produce timely analysis and provide meaningful support on a wide range of complex, multi-disciplinary problems, which must consider short and intermediate, term company-wide planning
Ability to design new and complex reports or summaries for which established formats generally do not exist and be able to act independently and among multiple departments through others to achieve the desired results
Ability to improve existing systems/procedures which periodically result in new ideas or approaches of considerable significance and for which a standard format may not exist

Specialist, Vendor Relations Resume Examples & Samples

Participates as a specialized knowledge resource in established processes
Suggests improvements to business processes and independently completes small sub-projects within a defined course of action
Will organize specialized and defined information for review
Tends to reference documented process and practices and learnings from previous experience to address challenges. May handle more common complex challenges but Escalates situations that have not been encountered previously
Most decisions are based on prescribed and dictated guidelines. Knowledge of theory and practice Will assist with the ability to interpret and determine next course of action that May deviate from the norm
Understands and accommodates established process and project timing. Deviates only if provided direction
Relies on general direction to understand importance and urgency of work content
40%: Communicate with vendors utilizing vendor relations software package when compliance standards are not met and reinforces company policies to vendors and internal departments as appropriate
30%: Research all vendor disputes related to compliance deductions and communicate research results to vendors, management, and merchants for final resolution
10%: Facilitate meetings with vendors, merchants and distribution center associates to facilitate an understanding of compliance issues and how they affect the supply chain
10%: Collect and analyze historical data from vendor relations software package and communicate compliance data to all business partners to track performance including internal and external score carding to ensure compliance and adherence to merchandise flow standards
5%: Assist in compiling and maintaining the Vendor Relationship Guide as directed
5%: Assist in preparing the procedural documentation utilized to define document process flows for vendor compliance violation charges
Bachelor’s degree in business (finance or Logistics preferred) or equivalent relevant experience, with 2-3 years experience in Retail logistics, transportation and distribution
Proficient in MS Office Suite, specifically Excel skills. Knowledge of transportation software systems (TMS) beneficial, ASN, JDA systems and menu paths
Ability to manage and lead projects across departments both inside/outside the company with vendors, distribution centers, stores, finance, and other business partners as needed
Provide meaningful support on a wide range of complex, multi-disciplinary problems, which must consider short, intermediate and long term company-wide planning and execution

Vendor Relations & Service Delivery Manager Resume Examples & Samples

Oversee and handle client escalations from the GCSC and 3rd party field, L2 and expert support teams
Responsible for day to day management of the partner focusing on Daily/Weekly SLA adherence and taking action to address breaches to ensure that incident response times are met or exceeded
Contribute to operational tasks related to transition and transformation
Take part of all GCSC related projects. Awareness for compliance and regulatory controls for all security administration and process within the desktop environment
Advanced written and oral English knowledge
Vendor and outsource service level management skill
High level of technical ability, investigation and problem solving
Ability to matrix manage vendors
Excellent communication skills – verbal and written
Excellent customer service orientation
Strong project management skills and attention to detail
Working knowledge of business and technical environments
Proactive and passionate about enhancing the end-user experience
Service Desk Experience
Experience working within teams and with multiple cross-functional and cross-organizational groups
Ability to influence others is key to successfully promoting change
Proven history of managing change and implementing complex initiatives within a call centre or back-office production environment is an advantage

Bi-lingual Vendor Relations & Service Delivery Manager Resume Examples & Samples

To be the region’s first point of contact and primary interface for the partners and stakeholders with regards to the GCSC service and changes. This includes, but is not exhaustive of, Product Management, L2, L3, Production Assurance, GIDA, CATE
Oversee training of third party staff navigating Citi systems/processes in order to be operational and compliant
Interact with respective colleagues across regions and integration team to manage the vendor consistently across the globe and throughout the organisation. Ensuring upcoming changes are communicated effectively and impact understood
Ensure the daily/weekly/monthly reporting is delivered based on the requirements
Assist in implementing solutions to meet our customer's needs, to deliver the services they require and to improve our products and services to them
Apply broad and comprehensive understanding in multiple functional areas as well as underlying business principles
Understands how own function integrates within the overall organization to contribute to achieving business objectives; requires a good working knowledge of the industry
Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
Key core competencies in all EUS products
Ability to work across functions and reporting lines to drive and achieve results
Ability to work with people across all levels of the organization
Working knowledge of the ITIL framework
Experience working with vendors management and service level management is an advantage

VP of Vendor Relations Resume Examples & Samples

8+ years of experience in Technical Vendor Management
Proven record with negotiating contracts
Experience with CRM
Vendor Relationship experience in the Banking / Finance industry
Membership in the Shared Assessment Group
Procurement certification or training

IT Vendor Relations Manager, Senior Advisory Resume Examples & Samples

Minimum 3-5 years’ experience in any of the following areas
Previous business analysis experience using 7 step sourcing process
Experience with eSourcing or similar system
Experience with SAP, MDM, CRM, ERP, or SRM
Manufacturing Experience – ideally in the Technical, Banking, or Services Industry
Certified Purchasing Manager (CPM) or Certified Supply Chain Management(CSM)
Experience with purchasing systems platforms (such as MP2 or SAP)
Experience working with large multi-business/divisional teams

Special Operations Vendor Relations Resume Examples & Samples

Act as a consultant between the operations and its vendors by ensuring that vendors deliver on contractual requirements
Develop and manage vendor specific budgets. Act as an internal liaison for billing issues, invoicing, etc
Meet with vendors on a regular basis to provide an open forum for communications and problem solving
Manage escalation and dispute resolution processes
Manage internal relationships between Empower and their vendors
Leverage economies of scale and Empower synergies. Educate vendors on Empower’s organization, contacts and business direction
Develop and implement a governance mechanism to help ensure the companies’ best interests are protected
Develop and deploy an audit strategy for Empower vendor management. Communicate audit results in both written and verbal form. Prepare written reports for all levels of management detailing any risks and associated audit findings
Build strong working relationships with internal stakeholders and legal
Five years of relevant experience, including procurement/contract drafting and negotiating experience
Bachelor's degree in related field or equivalent experience
Very comfortable with dealing with conflict and stress on a day-to-day basis
Excellent analytical and presentation skills
Above average understanding of financial management/matters
Previous management experience preferred
Proficient computer skills using Microsoft application suite (Word, Excel and PowerPoint)
Excellent written and verbal communication skills and the ability to interact with all levels of management and outside vendors
Strong detail orientation with ability to multi-task and prioritize. Demonstrated ability to organize and execute multiple projects at one time
Decision making and problem solving expertise
Ability to follow and support Company standard policies and procedures
Ability to be resourceful
Ability to work independently and in teams in a professional manner
Works collaboratively with peers and others in the organization
Exhibit strong desire for continuous learning and improvement

Vendor Relations Rep Resume Examples & Samples

Vendor statement and settlement reconciliations
Reconcile shortages; process paybacks when applicable
Matching of invoices or receipts as needed within applicable payment terms
Root cause identification of vendor issues with education on how minimize future disputes
Work extensively with the Merchandising group, Trade Vendors, and the Distribution/Fulfillment Centers to resolve vendor disputes
Establish working relationships with vendors through ongoing correspondence and interaction
Communicate issues to Supervisor and follow-up on resolution
Monitor and maintain correspondence backlog
Accountable to performance measures and targets
Support of continuous improvement efforts
Work with the Merchants to gain a solid understanding of our business relationship with each vendor
Represent Staples to external sources both vendors and other associations
Maintain positive work relationships with members of other teams to whom information is provided or from whom information is gathered
Assist in establishing and maintaining strong, collaborative relationships with internal and external customers to identify additional ways to improve service
Provide support to onshore and offshore AP teams as needed

Vendor Relations Specialist Resume Examples & Samples

Work with merchants and vendors to implement and execute the pre-ticketing and security tag process
Maintains list of pre-ticketing and security tag vendors
Sets up new vendor contacts in vendor portal
Assists in researching and processing compliance charges
PO tracking for both domestic and import shipments
Provide assistance with import documentation and reporting
Assists with maintenance of vendor guide and vendor communications
Works with the merchants and distribution centers on expediting, special processing needs, and inventory trap programs
Other duties as assigned by supervisor

Senior Author & Vendor Relations Resume Examples & Samples

Develop and drive strategy and growth of our Author and Vendor Relations function in the EU and other global marketplaces
Generate support and open dialogue for Amazon’s Kindle among key stakeholders in the author, agent and publishing community, educating through compelling presentations and product/service/feature demonstrations
Facilitating and encouraging positive discussions between authors, agents, content producers and publishers for the purpose of driving the clearance of digital rights and opening up Kindle content availability
Work closely with cross-functional teams across Amazon globally to develop and implement creative content merchandising, incentives, business models and opportunities, and educational programs for participating authors and publishers
Develop key relationships and act as Amazon ambassadors within the publishing community and the digital content marketplace
Work with publishers on author-related questions about participating in Amazon programs, encouraging selection in all formats, and seeking new customer-valued publishing opportunities
5 or more years’ experience in the same or a similar media industry
Proven ability to innovate, plan and implement new content business opportunities
Exceptional organizational and people skills, as well as outstanding strategic and analytical skills
Passion and enthusiasm for being on the cutting edge of new media industries and related technology

Principal Vendor Relations Specialist Resume Examples & Samples

Managing strategic vendor relationships,
Negotiating contracts (to include price, business terms and, with limited autonomy, the negotiation of legal terms),
Evaluating internal customer requirements,
Assisting in vendor rationalization and selection,
Communicating IT Vendor Management processes to internal customers,
Benchmarking pricing,
Analyzing market trends,
Identifying and establishing vendor management related benchmarks and processes,
Resolving vendor disputes, and
Identifying potential risks to business users and IT team members

Vendor Relations Specialist Resume Examples & Samples

Interfaces with the business and vendor teams to identify strategies to meet the contractual requirements
Analyzes trends to recommend, document and implement process improvement, managing project plans through completion
Monitors, manages and reports on vendor compliance of contractual agreements and deliverables
Measures vendor performance against expected Service Level Agreements (SLA’s) and defined Key Performance Indicators
Develops and implements action plans to address processes needing improvement and providing coaching as needed
Acts as a liaison for vendors and coordinates escalated issue resolution with appropriate business area
Partner with vendor account managers to compile, analyze, and deliver resolution to issues, including all invoicing and SLA review
Drives prompt and proper resolution to internal business owner requests
Preferred A Bachelor's Degree in a related field
Required 4+ years of experience in managed healthcare operations environment
Required 1+ year of experience in vendor relations experience
Required 1+ year of experience in Relevant functional project based experience
Intermediate Ability to effectively present information and respond to questions from peers and management
Advanced Demonstrated interpersonal/verbal communication skills
Intermediate Ability to drive multiple projects
Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records
Intermediate Demonstrated negotiation skills
Required Intermediate Microsoft Excel
Required Intermediate Microsoft Word

Manager Vendor Relations Resume Examples & Samples

Exercise expert negotiation skills to develop and maintain strategic relationships with vendors
Initiate and conduct RFP’s and other cost reduction initiatives to increase profitability in key product areas, and rationalize vendor base
Perform critical evaluations of entire supply chain process. Work cross-functionally with operations to implement changes which lead to reduced costs or improved efficiencies
Negotiate and develop volume rebate opportunities with vendors
Work with Cooperative Advertising area to develop new opportunities for additional co-op support
Attend appropriate trade shows, industry functions and on-site supplier visits as required
Create, review, and monitor vendor contracts and agreements
Identify new product opportunities and communicate to Sales & Marketing
Manage and lead Buyer staff in the attainment of department and corporate goals while developing their skill set and enhancing their professional growth
Monitor item performance across all distribution centers and take appropriate action to improve overall inventory performance
Demonstrated success in managing/developing staff
Demonstrated ability in planning, cost reduction and contract negotiations
Strong financial acumen and analytical skills
Ability to demonstrate effective communication skills
Proven track record in negotiation
Previous success in working collaboratively within a large matrix environment
Strong MS Office skills including advanced Excel
Strong interpersonal and influential skills
JD Edwards

Global Vendor Relations Manager Life Sciences Resume Examples & Samples

University education (Master level) required – Life Science degree
Approximately ten years of work experience with commercial responsibility
Vendor or agent management is a strong plus
Proven track record in achieving results in a multi-national, multi-stakeholder, complex environment
Strong domain knowledge of Life Sciences – preference Chemistry
Analytical qualities to monitor and review vendors’ financial and operational performance
Good presentation and communication skills to ensure vendors understand their contractual requirements
Familiar with vendor performance metrics; budget control, performance analysis and contract management

Manager, Vendor Relations Resume Examples & Samples

Manages project plans through execution
Identifies and executes on process improvement projects
Develops and implements action plans to address processes needing improvement, providing coaching and motivational support
Acts in liaison capacity with vendors, other departments and business units to implement and communicate business strategy
Provides monthly and quarterly summaries to Senior Management on overall performance and trends
Plans, conducts and directs work on complex projects/programs necessitating the origination and application of new and unique approaches
Sets integration priorities, develops growth strategies and manages resources for new business opportunities including planning, development, implementation, and maintenance for one or more lines of business
Meet or exceed company objectives for revenue and gross profit
Partner with vendor account managers to compile, analyze, and deliver resolution to issues
Manages and develops the workflow for all business processes
Drives prompt and proper resolution to internal business owner requests at all times
Conducts user acceptance testing to validate and approve functionality to meet business requirements prior to implementation
Verifies and approves documented business requirements for various vendor programs to meet contractual requirements and business needs
Required A Bachelor's Degree in a related field or equivalent directly related experience
Required 4+ years of experience in a call center and/or managed healthcare operations environment
Required Other Relevant functional project based experience
Required Intermediate Microsoft PowerPoint

Purchasing & Vendor Relations Manager Resume Examples & Samples

Oversee, negotiates, and monitors national vendor contracts and billing
Identify new potential suppliers and negotiate supply agreements where appropriate
Identify and aggressively negotiate opportunities for cost savings to ensure equipment and supplies are purchased at the most competitive price
Create annual RFP process for suppliers
Establish metrics for each vendor to understand each vendor performance
Continuous development and maintenance of quality vendor relationships
Manage budget process, ensuring proper completion, approval, tracking, and purchasing of capital expenditures
Review, code and approve invoices and purchase orders
Resolve billing discrepancies as appropriate
Manage inventory at vendor facilities
Balance need for new purchases with utilization of existing equipment
Coordinate shipping of equipment and asset transfer forms when appropriate
Support centers with conflict resolution with contract and service providers
Provide expense analysis and support for budget planning and tracking
Works with customs agent to move equipment across boarders

Author & Vendor Relations Manager Resume Examples & Samples

Develop compelling business solutions that are mutually beneficial for authors, publishers and Amazon, addressing the concerns of authors and agents enabling the expansion of Kindle title selection
Work with publishers on author-related questions about participating in an emerging market
Proven track record of driving aggressive content acquisition, negotiation, business development, and/or long term client/account relationship management for media or licensing businesses
5 or more years’ experience in a similar role within publishing or literary representation or a closely related media industry
Experience working with digital text media and publishing, as well as with technology and consumer electronics
Ability to communicate effectively and act as both an influencer and an ambassador on behalf of Amazon.com is a must
Ability to work in a fast-paced, flexible environment

Accounts Payable Vendor Relations Clerk Resume Examples & Samples

Reviews AP vendor history and payment, processes and procedures to identify debit balances. 10%
Develops collection techniques for maintaining time/date sensitive data, computerized and/or manual, to ensure information is correct and up-to-date.10%
Conducts extensive review of AP debit balance accounts to identify and recover balances due Dollar General. 30%
Conducts research, locates back-up documentation, and clarifies/verifies information. Runs computer programs, examines computer-generated reports and compares with related original and revised paperwork, as appropriate, to detect vendor payment and/or processing errors
Analyzes vendor invoices, purchase orders and receivers to understand and resolve vendor-related pricing, shortage or other issues. Verifies accuracy of accounts through review of transaction history
Communicates verbally and/or in writing with vendors, coworkers and other Dollar General employees to verify, inform, clarify and request information, and answer vendor account- or process-related questions
Calculates and performs corrective payment/adjustment transactions to recover vendor payment errors. 5%
Recommends controls to prevent future payment errors. 10%
Documents collection results, including any recommendations and presents them to management, including the Manager of Accounting, the Director of Accounting Operations, and the VP of Finance.10%
Supports the Coordinator with the use of outside collection agency, monitors their progress and reports results to coordinator and supervisor. 10%
Compiles logs/periodic reports or summaries of data for management information. 5%
Performs special projects, as assigned. 5%
Informs Coordinator and Supervisor of recoveries outside of normal circumstances. Updates management on significant work flow issues or vendor inquiries. For example, notifies management of recurring errors in work, policies and procedures, and computer-generated screens and reports. 5%
Excellent mathematical/computational skill
Self-starter with the ability to efficiently coordinate and prioritize ones own work and meet the expected quantity and quality expectations of management
Knowledge of accounting and collection procedures
Inquisitive with the ability to develop a post-payment collection approach and incorporate the appropriate collection technique in its design, using any specialized software or database(s) that may be appropriate
Ability to prepare a time/date sensitive collection files and conduct an AP post-payment review of vendor accounts, including the ability to analyze and assess vendor payment history to identify errors or problems, interacting with the vendors, Merchandising, Transportation/Logistics and Distribution Departments as well as other areas of Dollar General, as may be required
Retail industry knowledge, including an understanding of the order-shipping-billing-receiving cycle
Ability to interpret reports generated by various external programs, and generate reports via Accounts Payable and Receiving computer systems
Knowledge of and skills in the use of personal computers, including the use of standard e-mail, spreadsheet, word processing and presentation software packages such as Microsoft Exchange, Excel, Word, and PowerPoint, and the use of Internet software such as Microsoft Explorer to navigate and share information over the Web
Ability to be a team player and is customer service driven

Mgr, Vendor Relations Resume Examples & Samples

Interfaces with the Wellcare and vendor teams to identify strategies to meet the contractual requirements
Monitors, manages and reports on vendor compliance of contractual agreements and deliverables, establishing performance goals and objectives
Manages business and measures vendor performance against expected Service Level Agreements (SLA’s), defined Key Performance Indicators and is responsible for its financial performance
Ensures standards are being met and prioritized appropriately with suppliers
Acts as single point of contact and escalation for vendors and coordinates issue resolution with Directors
Effectively manages processes and projects within department
Communicate daily with vendor partner over the telephone as well as in person
Required Other Vendor Management experience
Preferred Other Healthcare and quality management experience
Advanced Demonstrated written communication skills
Intermediate Ability to represent the company with external constituents
Intermediate Other Proven background in call center operations to manage, implement and optimize services by vendors within customer service environment
Advanced Other Strong knowledge of call center management best practices, outsourced call center workflow and operations within an outsourced call center environment

Manager, Vendor Relations Resume Examples & Samples

Responsible for KPI and overall performance management of the OSP that the PM are responsible for
Responsible for providing ongoing management and leadership oversight for outsourced call centers contracted by Cox
Monitors budget and expenses related to outsourced call centers
Ensures alignment and compliance to the Care Outsourcing Partner Marketplace strategy inclusive of compliance to the Cox CORe for OSP program and adhering to the “CC Outsourcing Franchise Playbook”
Facilitates regular operations meeting and process reviews
Manages and resolves performance issues
Proactively reviews operational metrics and escalates issues appropriately
Anticipates and identifies tasks required to support performance improvements, including execution of our outlier management practices, communicating complex issues, and verifying that action plans are developed and implemented
Leads medium/large and/or moderately complex projects under moderate to minimal supervision
Develops and facilitates presentations for various business reviews
Leads the communication of business changes between OSPs and internal Cox organizations as appropriate
Receives, tracks, communicates vendor service affecting issues
Responsible for invoice management process included invoice accuracy and compliance to OSP specific contracts
Duties will entail up to 50% travel
7 or more years of experience required in Call Center management
Requires strong communication and presentation skills
Must be able to work effectively with teams throughout organization
Experience in managing contact center teams, including chat
Strong knowledge of Excel, PowerPoint, and Word
Role will be based in Atlanta, GA

IT Vendor Relations Manager Resume Examples & Samples

Maintain vendor information and contact list
Facilitation of meetings between various solution partners
Works with the Assurant business stakeholders to develop strategic and tactical plans to facilitate and coordinate the delivery of Web and Mobile applications
Coordinates, develops, and implements statements of work to deliver these services
Maintains open communication with other technology teams and planning committees to assure efficient processes are implemented and to coordinate projects with overlapping responsibilities
Coordinates efforts with other solution development teams to ensure seamless integration including database administrators, network infrastructure personnel, middleware developers, front end developers, UX team, Business Analysts, and QA team when necessary
Collaborate with vendor partners to ensure they are effectively managed and contracts are fully leveraged
Manages vendor timeline and scope to maintain established budgets
Develop internal monthly management reports. Including coordinate and track annual cost savings resulting from Vendor Manager activities, and ongoing vendor performance reviews
Proven skills in influence and leadership with an understanding of the importance of collaboration and building relationships
Analytical attitude about how processes can be smarter and more strategic. Driving ongoing process improvements to deliver increasing operational efficiency and consistency
Significant project management experience, including schedule, quality, budget, and prioritizing resources
Experience within and IT software development environment within a global organization
Relationship Management, including tactful communications with colleagues at all levels
Effective communication skills to include business writing and presentation skills
Experience collaborating with business partners to create clear program goals including setting realistic expectations and consequences
Experience establishing SLAs and metrics dashboards including quality measurements
3+ years of vendor experience preferably in the technology/digital area
Ability to interface with diverse client groups with an emphasis on strategic collaboration and customer service
Ability to work harmoniously in a collaborative and inclusive team environment
Strong analytical, organizational and negotiation skills
Ability to manage multiple priorities in a fast paced deadline driven environment while maintaining critical attention to details and effectively communicating status updates to involved parties

Vendor Relations Administrator Resume Examples & Samples

Minimum of three years negotiations and/or procurement experience, required
Proficiency with MS Office, required (Word, Excel, Powerpoint)
Able to master data query programs like Crystal reports and the like. Should be able to create spreadsheets and reports to respond to ad hoc requests for information
Previous experience in the Fire industry, preferred
Associates degree, preferred
CPM (Certified Purchasing Management) designation preferred

Vendor Relations Clerk Resume Examples & Samples

Assist Manager in any internal oversight or external regulatory audits
Ensures Vendors are meeting contractual obligations
Reviews and analyzes processes and procedures to identify needs and provides recommendations with high emphasis on continuous improvement
Runs analysis on vendors and departmental performance. Examines, draws conclusions, and recommends actions
Codes payable invoices with correct general ledger codes to ensure proper entry into computer
Records all incoming issues, reconciling and settling all AP inquiries such as vendor statements
Follow up with vendors to ensure deadlines and payment terms are adhered to
Assists with developing and implementing process improvement solutions related to vendor processes and works with operating areas to implement
Resolves issues with individual invoices to allow the invoices to be approved for payment

Vendor Relations Auditor Resume Examples & Samples

Knowledge of Windows, Microsoft Word and RF Warehouse Management Systems required
The ability to handle multiple projects efficiently and meet deadlines required
High school diploma or G.E.D. preferred

Senior Vendor Relations Specialist Resume Examples & Samples

Creating and maintaining strategic working relationships with internal stakeholders as well as developing business alliances with potential vendors
Developing relationships within American Airline’s ITS organization, legal group, business units, and with providers, and participate in cross functional teams, both internally and externally
Reviewing complex contract solicitations specializing in service level agreements, statements of work, requests for proposals as well as bids and contracts modifications
Working closely with various business units to identify and mitigate potential contractual risks and, facilitating the resolution of problems and other contractual issues
Negotiation, preparation and review of both legal and business terms and conditions addressing the requirements of American's internal stakeholders
Strategize with internal stakeholders regarding available and optimal suppliers and sourcing options in order to meet business, financial and operational requirements
Strong strategic thinking, analytical and problem solving skills required
Advanced Microsoft Word and Excel skills required
MBA or graduate degree
Must be able to take ownership, prioritize tasks, work well with minimal supervision, and manage multiple projects simultaneously
Ability to work in a team environment with patience and diplomacy
Excellent written and oral communication across a variety of audiences

Vendor Relations Specialist Resume Examples & Samples

Ensures all client set ups are submitted timely, accurately and in accordance with departmental policies, legal requirements and customer specifications prior to sending to vendors
Administer and manage the vendor set up process and notify entire Operations team of status each day
Provide a consistent track record in taking ownership, driving results and moving with speed to implement client set ups in a fast-paced environment
Ensure all documentation is completed accurately and timely prior to sending to vendors
Develop, track and manage client cancellations
Ensure accuracy of all client site name changes prior to sending to vendors
Support any property management company or site related changes requested by clients
Confirm banking information is valid and correct prior to sending to vendors
Review and update client bank information to ensure changes are accurately made at vendor levels
Enter, review and audit Velocity settings for payment processing at Client level
Support all client Velocity requests timely and accurately
Assist the department with assigned projects on an as needed basis
Train other team members on job responsibilities when needed
May be required to perform other duties as assigned
Bachelors degree highly preferred
Excellent customer service and follow up skills
Excellent communication and interpersonal skills required; prior experience working directly with clients highly preferred
Proficient knowledge of Microsoft Office programs with an emphasis in Word and Excel
Demonstrated ability to successfully prioritize and manage time effectively so that deadlines can be met
Patience and overall courteous behavior when working with internal and external customers
Strong organizational ability; must be able to handle multiple tasks simultaneously; detail oriented
ACH and Check 21 banking experience preferred
Good proofreading and correction skills
Ability to work discretely with confidential information
Must be a self-managing, motivated individual
Flexibility to work overtime as required

Senior Vendor Relations Specialist Resume Examples & Samples

Bachelors degree in Business, Computer Science or Purchasing/Supply Chain Management
Minimum of three years contracts negotiating experience (including legal and business terms) and/or IT procurement experience
Must possess superior project organization, analytical and communication skills
Specific experience with IT negotiations and agreements is preferred
Must have excellent verbal and written communication skills

Senior Vendor Relations Manager Resume Examples & Samples

4-year college degree
8 years contract & vendor management experience
Must have extensive experience in developing, drafting and negotiating complex contracts from scratch
Demonstrated history of successfully negotiating and managing large suppliers and administering related contracts
Ability to manage intense workload with short timeframes
Strong negotiation and communication skills
Self-starter and great organizational skills
8 years industry experience in mobile accessories space preferred. Wireless Carrier or hardware distribution experience a plus
International experience in managing multinational supply relationships and supporting internal customers in different regions
Product development & market launch experience
Excellent problem solving and analytical skills

Manager, Vendor Relations Resume Examples & Samples

Develops strong and productive relationships with internal customers and partner counterparts
Deliver performance focused coaching guidance and mentorship to partner leaders – build strong coaching skills in partner leaders
Drives vendor partners to meet or exceed stated KPIs
Responsible for providing ongoing management oversight for partner call centers contracted by Cox
Monitors budget and expenses related to partner call centers and meets expected budget targets
Facilitates training, documentation and materials to ensure a high level of performance
Leads regular operations meeting and process reviews
Performs root cause analysis to understand and address performance challenges and successes within partner business
Proactively reviews operations metrics to ensure alignment and achievement
Reviews and adjust vendor allocations based on performance and business need
Anticipates and identifies tasks required to support change processing, including performing change impact analysis, assigning tasks to team members, communicating complex issues, verifying that tasks are completed and communicating implementation status
Provide regular updates to Cox business owners on state of the business, actions to drive performance, critical needs
Leads moderately complex projects under moderate to minimal supervision
Works with vendor partners to develop and facilitate presentations for quarterly reviews
Conducts deep dive analysis on data involving vendor performance
Communicates and implements Cox channel strategy for partners, including process adjustments, shifting rules of engagement, product changes, etc
Facilitates people management processes between partner and Cox business owners
Requires strong communication and presentation skills, both written and verbal
Proven ability to work to deadlines independently
Understanding of call center workforce management and call center routing technologies
Versatility and flexibility to respond and adapt quickly and effectively to multiple changing priorities
Proven history of driving for results

VMO Vendor Relations & Process Manager Resume Examples & Samples

2 to 5 years of experience in IT operations
2 to 5 years of experience in vendor management and procurement
Demonstrates understanding of vendor management process including negotiations and performance monitoring
Knowledge of industry best business practices
Understanding of project management methodologies
S&P Global Ratings, which provides credit ratings, research and insights essential to driving growth and transparency
S&P Global Market Intelligence, which provides insights into companies, markets and data so that business and financial decisions can be made with conviction
S&P Dow Jones Indices, the world’s largest resource for iconic and innovative indices, which helps investors pinpoint global opportunities

Vendor Relations Clerk Resume Examples & Samples

Assists supervisor with addressing day to day operations including cost control, employee development, and promoting safety standards
Provides ongoing training and gives professional presentations
Compiles and analyzes reports relating to Repair Team stats, metrics and billing items in a timely manner
Monitor emails for escalations from staff and vendors
Performs audits on work orders to determine accuracy and report findings to Supervisor
Assists with coaching and training on processes and best practices
Enters credits, review vendor payment disputes and open top charges and submits for approval
Occasionally assist supervisor directly or indirectly with employees

Manager, Vendor Relations Resume Examples & Samples

Procures services throughout Vendor network essential to this department
Maintains and cultivates Vendor relationships
Works closely with the business and operations to understand their needs and serves as the point of contact for all purchases, deliveries and problems with products and services
Responsible for resolving escalated vendor and client issues
Qualifies vendors and maintains an approved vendor database and tracking system
Maintains contact with vendors to manage the status and quality of service and the progress toward contractual commitments or set metrics

Vendor Relations Specialist Resume Examples & Samples

Ability to work in a fast paced and constantly changing environment
Build mutually beneficial relationships with vendors and effectively negotiate terms and conditions for special pricing contracts
Collaborate effectively with the pricing and sales teams
Coordinate with marketing and procurement to ensure the appropriate products and vendors are utilized and adequately stocked
Ability to maintain professionalism when faced with conflict and lead stakeholders toward creative and mutually beneficial results
Recommend product opportunities based on facts, analysis and industry insight
Track authorizations and correspondence between multiple internal and external teams
Ensure vendors comply with legal requirements, customer specifications and government regulations
Maintain an audit file to include original contract, changes/deviations, amendments, clarifications, and customer information
Ensure all new and renewed pricing is updated in an accurate and timeline manner
Prepare product and pricing files for contract management software applications with ability to load information
Oversee proposal planning and administration of pricing contracts maintaining detailed and organized files
Other job duties as assigned
BA/BS in Business
Proficiency in Microsoft Applications, Excel, Word, PowerPoint
Dental experience a plus

Cyber Vendor Relations Project Integrator w Resume Examples & Samples

10-15 years of related experience with enterprise IT and cyber security technologies
Demonstrated experience in cyber vendor relations and engagement, with ability to develop technical evaluations and comparisons
Excellent facilitation and interpersonal skills with ability to interface with internal and external stakeholders at all levels
Experience in developing reports, briefings, and program documentation
Experience with Project Management Framework (PMF) a plus
Cyber/security related certifications desirable

Senior Mgr, Vendor Relations Resume Examples & Samples

Performance Management/Service Level Activities
Manage monthly consolidation, review and reporting of Service Provider performance including staff utilization, knowledge management effectiveness
Conduct regular service reviews; manage and audit Service Provider performance and productivity relative to service levels
Establish metric/performance reporting approach; track Service Provider performance and ensure business viability of service levels
Act as point of escalation for any service level related issues that arise at the Technology Solution Delivery level
Interface with Financial Management to analyze performance outcomes for performance credits/earn-backs of Manage balanced scorecard definition and reporting
Manage the quarterly service level change process
Contract Management Key Responsibilities Accountable for modifying the contracts as needed, to educate WU stakeholders on WU’s and the Service Providers’ obligations within the overall agreement, to report on the status of these obligations, to manage issues related to the contract and to assist in interpreting the contract as needed
Bachelor's degree in Computer Science or Business is required
Minimum of 5-8 years of experience in negotiating and managing IT services agreements and service providers
ITIL v3 Certified Operational experience with IT infrastructure operations
Knowledge and experience with offshore service delivery
Knowledge and experience with IT managed service agreements
Excellent Microsoft Office skills

Supervisor, Vendor Relations Resume Examples & Samples

Supervise production within department, i.e. scheduling work, load balancing and prioritizing projects to ensure all deadlines are met
Mentor, Coach and evaluate performance of for both Exempt and Non-Exempt employees
Manages staff to ensure that all pre-established metrics are being met by both individuals and by the greater team, using standards of performance to measure against
Acts as the escalation point for issue resolution and communicates cross functionally as required
Ensures all SOX Controls are being followed and adhered to
Identify Opportunities for continuous improvement
Strong analytical and modeling skills
Proficient in MS Office Suite and ability to create, develop and present PowerPoint presentations
Critical thinking ability to solve poorly defined problems
Ability to multitask and adapt to a fast paced / demanding environment
Experience in Accounts Payable and Issue Resolution

Vendor Relations Risk Manager Resume Examples & Samples

Develop standards for the ongoing monitoring of existing vendor relationships based on risk ratings and implement standards, controls and oversight to ensure all relationships are monitored in compliance with program requirements. Develop reports and metrics to allow senior management to properly assess vendor risks to the company
Ensure that all vendor requests are subject to proper due diligence review commensurate with their industry/service
Establish due diligence tasks for a high volume of critical and significant vendors and monitor the tasks for satisfactory completion. Create, review and revise industry specific surveys to be completed by vendors annually
Review vendor due diligence materials to identify potential risks. Due diligence materials may include SSAE 16 reports, Business Owner Reviews and other compliance materials supplied by the vendor or obtained independently. Work with Business Owners to create an action plan to follow up on identified risks
Advise Business Owners of process requirements, responsibilities, potential risks, and their oversight responsibilities in relation to the vendor. Review and analyze Business Owner reviews
Create training materials and user guides for Business Owners and others responsible for aspects of the vendor management process.Provide training as needed
Collaborate with Business Owners, Legal, Compliance, IT and other subject matter experts regarding process improvements and operational efficiencies for vendor review
Screen and determine documentation needed to evaluate new vendors. Work with Business Owners to complete due diligence and risk assessments for new vendors. Conduct vendor review meetings as required
Revise, develop and implement procedures to ensure that all requests for new vendors are handled properly and efficiently by all participants in the process
Provide vendor management program status reports to the Operational Risk Committee, Enterprise Risk Management Committee, Senior Management and Regulators
Provide final approval to Business Owners on new contracts/vendors
Participate in special projects. Assist with evaluating new products and services for implementation

Vendor Relations Analyst Resume Examples & Samples

Provide daily, weekly and monthly operational, quality, and training reports. Provide insights and analysis as to how to improve performance in all Key Performance Metrics of vendor sites
Effectively communicate both executive and operational ad-hoc reports required for the vendor sites together with other different business units and/or work streams for a project or initiative Actively participate in reporting optimization, consolidation and communication of analytics
Participate and monitor reporting standardization initiatives across channels, regions and business units Provide insights and analysis as to how to improve performance in all Key Performance Metrics of vendor sites
Assist in other ad hoc tasks that will be given by VMO Director and Managers

Vendor Relations Clerk Resume Examples & Samples

Handles incoming calls, emails, inquiries and transactions from various segments within the book of business
Possess a strong knowledge of internal process, understands relationships and key linkages between business units
Collaborates with internal and external parties to coordinate service related activities and manage client projects
Resolves escalated issues quickly and efficiently by engaging the right people and departments within WM Strategic Business Solutions
Possess strong time management and follow through skills, has the ability to transition seamlessly between service requests, ensuring all SLAs are met
Documents each interaction, ensuring service, pricing and other required information are entered into our Acorn system
Strives to meet or exceed service and operational goals established for the service, including productivity, quality, accuracy and timeliness goals
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day
Required to exert physical effort in handling objects less than 30 pounds rarely
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely
Normal setting for this job is: office setting
Travel required: at least 1-5%

Senior Manager Vendor Relations Resume Examples & Samples

Procures services throughout 3rd party Vendor networks
Cultivates, develops and maintains vendor relationships in alignment with WMNS and WM Market area strategies. Builds strategic relationships with large vendors
Manages the selection, acquisition and monitoring of contractual agreements for service agreements for (WMNS) customers
Responsible for resolving escalated 3rd party vendor issues
Articulates and negotiates service level agreements
Develops, or assists in the development of Request for Information (RFIs), Request for Proposal (RFPs) and business cases for large vendors
Maintains contact with vendors to manage the status and quality of service and the progress toward contractual commitments
Continually seeks optimal value in service from vendors, reviewing and monitoring performance and return-on-investment metrics and initiating contract modifications
Pursues new vendor relationships as needed
Direct supervision of 1-3 full-time employees
Education: Bachelor’s Degree (accredited) in a related discipline, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience
Experience: 7 years of extensive waste industry experience (in addition to education requirement)
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely

Vendor Relations Intern June th August Resume Examples & Samples

Addresses day-to-day issues related to the Vendor contracts, and works with internal partners to resolve issues in a timely manner
Assist as necessary with the on-boarding process of all new vendors
Reviews and analyzes processes and procedures to identify needs and provide recommendations with high emphasis on continuous improvement
Obtaining quotes, negotiate Service Cost Rates and award work and contracts with Waste Management Market areas, third party vendors and Franchise Entities
Interacts externally to resolve issues effecting operations. This includes, but is not limited to vendors, and other outsourced companies
Records all incoming issues, reconciling and settling all AP inquiries such as vendor statements, negotiating payment terms, and following up with vendors to ensure deadlines are met
This job has no supervisory duties
Education: Interns must have a High school diploma or GED (accredited) and be pursuing a Bachelor’s degree (accredited) in a field of study relevant to the internship. Completed Course Work Hours: 60.0
Experience: No prior work experience required
Ability to work June 5th, 2017 – August (End date Flexible in August)
Ability to prioritize based on department and company needs
Detail orientated and excellent problem solving skills
Proficient in Microsoft Office Suites
Preferred: Intermediate level in Excel (pivot tables and v-lookups are standard practice)

Vendor Relations Coordinator Resume Examples & Samples

Data entry tasks include vendor report processing and opening and closing tickets in external and internal systems
Responsible for reviewing, responding to and resolving client issues as communicated via email, phone and ticketing systems
Responsible for vendor management as it pertains to regular scheduled services
Responsible for vendor management as it pertains to special projects
Escalate unresolved issues according to SLA’s and established department procedures
Communicate with vendors at a local and national level as well as internal Diebold Business Teams as necessary to resolve client issues
Attend department meetings both at Diebold facilities and off-site locations
Understand and adhere to all department procedures
Maintain regular and dependable attendance
HS Diploma required
1-3 years customer service required
Outstanding customer service and communication skills required
Minimum one year of experience in an ATM operations or armored car environment required
General office clerical skills including typing at 40 WPM and data entry skills
Intermediate experience in Microsoft Excel, Word and Outlook
Strong ability to work independently and prioritize work flow
Detail oriented and organized, able to follow through on assigned tasks
Flexible, team oriented and ability to “think outside of the box”
Ability to multi-task efficiently and work in a fast paced, high-energy environment
Ability to work independently and adapt to an ever-changing, fast-paced environment
Some on call and weekend work may be required

Assoc Manager Vendor Relations & QA Resume Examples & Samples

Responsible for researching, creating, developing, and/or revising improvement programs for Consumer Care 3rd party call centers
Responsible for analyzing current QA results and recommending corrective actions to Consumer Care leadership
Must be capable of strategic thinking and possesses the ability to develop a business plans and socialize progress to senior leadership
Must be able to delegate and follow up where appropriate
Responsible for monitoring calls and recommending corrective actions to Consumer Care leadership
Will be required to gather information, observe the process and participate in efforts to constantly look for opportunities to improve current quality assurance processes and associate call driver performance, and communicate ideas for improvement to the leadership team on a regular basis
Drives timely coaching and feedback when necessary to improve professionalism, productivity, efficiency, and overall consumer satisfaction
Will be asked to collaborate with Consumer Care Leadership and Brand Marketing teams to strengthen our brand awareness and advocacy amongst internal and 3rd party call centers
May be asked to back up and fulfill duties of other positions in Consumer Care, including Supervisor
Manages and updates learning and quality tracking management systems. Demonstrates flexibility on work schedule and must be able to travel 25% of time to train in satellite locations

Intern, Vendor Relations Resume Examples & Samples

Develops strong communication and technical skills to assist customers
Uses problem solving skills, determines problems, and understands fundamental parts of the problem in order to resolve customer service related inquiries
Participates in learning opportunities for process improvements, time management and technology skills
Education: Interns must have a High School Diploma or GED (accredited) and be currently enrolled in college courses

Account Coordinator, Vendor Relations Resume Examples & Samples

Work with unique and complex situations regularly
Drive positivity into what are often negative situations for repossession agents
Be an investigator and gather documentation on each account to be able to allow a repossession to contract with PAR North America’s services
Collaborate with team members to provide excellent customer service
Maintain excellent customer service skills in a high volume and fast-paced environment through written and verbal communication
Act as a liaison between client teams and recovery agents
Monitor and process all account transactions in our internal queue system
Perform Audits on recovery agents to ensure they are meeting PAR standards
Maintain log of all daily activities through Management Operating System (MOS)
One (1) to three (3) years of customer service experience, preferably in complaints, resolutions, or customer retention
Prior experience in automotive titles, remarketing, skip tracing, repossessions, or collections, or experience with auto auctions is valuable in this role, but not required
Patience and assertiveness are key characteristics to being successful in this role
Excellence with computers and Microsoft products such as Excel and Outlook; time management; organization; written and verbal communication

Vendor Relations Representative Resume Examples & Samples

2+ years of related Accounts Payable experience
Microsoft Office/Suite proficient (Excel, Word, Access)
Solid analytical, mathematical, and research skills

Vendor Relations Coordinator Resume Examples & Samples

Responsible for the on-boarding process of vendors to the URBN PLM, and will deal directly with vendor questions concerning this
Will be the primary point of contact for vendors for TradeStone related questions
Thorough understanding of TradeStone, the Vendor Guidelines, and all compliance related requirements
Proofreads and edit vendor communication drafts and final materials for appropriate and consistent format (e.g. emails, Webex training, telephone calls)
Provides general administrative support to the team, e.g. reporting, maintain records
Hosts TradeStone training to internal and external customers
Responds to common enquiries or complaints from vendors and members of URBN’s Buying team
Working knowledge of MS Office package
Strong skills in written and verbal communication
Customer service experience in a similar environment (telephone, email, web based)
Previous administrative experience desirable but not essential

Manager Specialist Program Vendor Relations Resume Examples & Samples

Collaborate with HR and Selling Support Services on My Specialist training and execution
Manage the development of My Specialist training materials, WYNTK, best practice materials
Negotiate with vendors for vendor funded positions and specialist incentives based on business opportunity
Work with buyers and vendors to define and secure optimal support for specialists and vendor paid positions
Manage seasonal ownership activities with vendors and stores
Maintain and respond to vendor inquiries as it relates to EXISTING contracts and positions
Upon reviewing sales data, develop proposals to improve specialist and vendor funded metrics
Work with the Manager of Specialist Program Systems to help identify process and systems gaps that may prevent realization of the future state
A minimum of 2 years leading a multi-function business unit in a corporate environment
Ability to read, write and interpret instructional documents such as reports and procedure manuals
Proactive and self-motivated
Strong leadership profile and highly organized
Powerful negotiator; able to facilitate partnerships to influence favorable outcomes
Effective liaison between Merchants, Vendors and Stores
Relentless drive for results
Effective time management skills
Fluency in Microsoft Office Suite applications and high comfort level with technology

Vendor Relations Representative Resume Examples & Samples

Respond to inquiries from internal and external customers concerning invoice status
Investigate issues with problem invoices providing resolution for payment scheduling
Maintain assigned vendor invoices within department standards
Compile and review trends concerning problem invoices
Coach internal and external customers on proper procedures with the intent on reducing problem invoices
Assist with the month-end close process
Answer questions on the impact of Accounts Payable actions on general ledger accounts
Enter/Validate invoice information in the Scanning/ Accounts Payable system
Other Accounts Payable duties or projects as requested from leadership
Two years related work experience in fast paced Accounts Payable Department utilizing integrated systems
Ability to perform on a multi-functional team
Ability to define problems, collect and analyze data, establish facts, draw valid conclusions and recommend solutions
Ability to effectively multi-task with tight deadlines independently and within a team environment
Ability to operate a personal computer
Ability to follow-through on deliverables and pay attention to details in the midst of multiple projects and deadlines
Ability to handle conflicts in a professional, tactful manner

Manager Vendor Relations Resume Examples & Samples

Partner with stakeholders to enhance, implement, manage vendor relationship and governance model for vendors in the disciplines of performance
Collaborates and supports business teams in implementing and sustaining standardized governance processes, procedures and tools to assess vendor risks, establish risk level categories, and monitor activities needed to mitigate operational and compliance risk for third party providers
Supports comprehensive Vendor Risk Management, policy, standards, and guidelines that align to industry practices and current and emerging regulatory requirements
Conducts regular business reviews with the business partners, including sharing detailed reporting (demand management, vendor profiles and performance dashboards, bench-marking and review of strategic plans)
Builds strong and trusted partnerships with business leaders, acts as a conduit between Cost Management and the business; facilitating interaction, monitoring customer sanctification and driving continuous improvement initiatives to deliver value
Drives efficiency and optimizes costs by identifying & supporting common metrics and capabilities, eliminated duplication in processes, including monitoring spend, invoices, demand management and other financial analysis (benchmarks)
Supports and/or manages end to end sourcing, outsourcing and contract management initiatives and activities including developing appropriate strategies, gathering market intelligence and benchmarks, vendor selection processes, negotiations and transitioning
Manages escalation with vendors and negotiates and coordinates resolution
Supports the business partners in the implementation of vendor projects
Represent O2C in all related contract negotiations at the local level determining the appropriate governance processes and service level requirements
Participates in the establishment of relationship governance models for each strategic vendor relationship
Work with vendors risk managers and business partners to develop and maintain comprehensive risk mitigation processes
Deliver high level project plans, knowledge transfer approach and all other elements to contribute to building the business case
Manage key strategic vendor relationships and make decisions on approach and relationship governance models
Influence and be accountable for keeping overall projects timelines and track project budget effectively
Support to business leaders in the early stages of contract discussions to assist leaders and key stakeholders in the definition of their needs
Develop trusted relationships with clients and participate in identifying solutions for business needs within agreed collaboration
Identify and assess all projects risks and issues and ensure compliance
Evaluate and recommend systems enhancements or upgrades

Manager, Vendor Relations Resume Examples & Samples

Provide leadership and operational oversight for clinical vended programs
Lead the financial negotiation strategy, and provide oversight for the operational management of vendors, ensuring effective vended agreements
Provide leadership and oversight for RFPs, SLA assessment, and ROI measurement
Provide leadership and oversight to ensure effective coordination and collaboration between HPHC vendor relations team and the vendor’s account management team
Lead cross-functional work teams and operating/oversight committees to identify operational issues and resolutions
Provide guidance and input on all matters concerning compliance and regulation related to vended programs
Stay current on regulatory environment and regulatory precedent; serve as internal consultant to on all matters concerning clinical vended programs and services (e.g. new product opportunities)
Lead, manage, coach, and develop staff to effectively meet departmental goals
Manage departmental budget

Vendor Relations Specialist Resume Examples & Samples

Have a basic understanding of specific tasks of your role and broad knowledge of all other roles (all regions); Listen and ask questions to understand different rules/requirements
Career-Development position within field
Strong written and verbal skills; proven ability to take data inputs and organize them into a comprehensive summary
Intermediate experience with Microsoft Word and Excel. 2-4 years; Proven ability to utilize Microsoft Word tables, Excel pivot tables, etc
Ability to work in a team environment and facilitate change effectively; Influence effectively using a variety of approaches
Ability to draw conclusions, conducts analysis, and identifies impacts; Take initiative to examine current processes for improvement opportunities
Identify opportunities for continuous improvements and document new process; constructively questions established methods and procedures and try different approaches to find improvements
Follow through on actions and take accountability for results; Communicates expectations clearly
Supports colleagues in improving skills by demonstration and training; Challenges, supports and inspires others to achieve their full potential
Must have cross functional (within team) knowledge and/or experience of all responsibilities; Takes responsibility for personal development
Understanding the process impacts with the ability to communicate expectations; constructively questions established methods and procedures
Supports team to recognize opportunities to improve customer satisfaction; Stays focused on meeting the needs of the end customer by supporting my team’s commitment quality
Works with moderate supervision with some latitude for independent judgment
Typically requires four to five years' experience or equivalent education
Be a visible role model of Direct Energy leadership values, skills and integrity
Ensure all current sales enrollment standards are met and work to continuously improve and re-define these standards and processes to create a more positive customer experience that delivers our brand values
Lead calibration sessions with sales managers/vendors
Provide feedback that will ensure that we are using all possible sales techniques to maximize our net sales
Complete reporting on quality trends and issues
Perform certification calls for new agents
Ensure script adherence by agents/vendors
Maintain a high performance culture with external partners based on coaching, managing commitments and delivering results
Demonstrate a commitment to continuous improvement through sharing of best practices across the entire Direct Energy sales organization
Support all North American sales teams as required
Develop strong working relationships with business partners across Direct Energy
Other responsibilities and duties to be assigned as needed

Vendor Relations Liaison Resume Examples & Samples

Adhere to Fair Debt Collections Practice Act and the Fair Credit Extension Uniformity Act and understands the laws and regulations applicable to job functions
Complete review and take action of vendor reports and perform the appropriate follow-up. Contact guarantors, third party payers, and/or other outside agencies for payment of balances due. Assign accounts deemed uncollectible to collection agencies. Monitor assignment of accounts for appropriateness and initiates change as required
Counsel and evaluate the patient's financial situation and complete the appropriate screening
Create and analyze spreadsheets of ssigned book of business and review for account trends
Identify A/R issues that may impact workflow
Maintain compliance with quality standards
Maintain department productivity guidelines
Perform duties and responsibilities in a manner which promotes the core values of UPMC (Quality and Safety, Dignity and Respect, Caring and Listening, Excellence and Innovation, Responsibility and Integrity) in all consumer and UPMC interactions
Process account balance write-offs according to department policies. Identify and take action towards resolution of problematic accounts through potential refunds, adjustments, payments transfers, etc
Review account balances to ensure appropriate billng activity has occurred to either a third party payer or guarantor
High School diploma or equivalent and one year of claims processing, billing, collections experience, OR High School diploma or equivalent and three years of experience in a business office setting
Knowledge of medical terminology, third party payer guidelines and reimbursement practices, and available financial resources for payment of balances due
Proficiency in Microsoft Word and Excel
Strong understanding of all patient accounting systems

Purchasing Vendor Relations Specialist Resume Examples & Samples

Assist with implementation and management of national account/agreements put in place with preferred national partners
Work with Preferred partners to ensure that both parties honor and abide by the terms and conditions of the national agreement(s) signed into place
Responsible for settling/resolving issues that may arise between VCA hospitals and preferred partners
Work with VP of Business Development to negotiate national contracts/agreements for all VCA hospitals
Responsible for helping to communicate to the hospitals what approved and non-approved products (and equipment) are available for purchase
Place orders for major in-house diagnostic laboratory equipment
Responsible for setting up trials with select groups of VCA hospitals for new products or programs under the direction of the VP of Business Development
Responsible for all service agreement/contract renewals/cancelations, for diagnostic equipment with, but not limited to, nationally preferred partners
Perform any and all related assignments as directed by VP of purchasing
High School graduate (Associate degree preferred), or equivalent
3+ years’ experience in veterinary industry (previous experience working in a GP and/or specialty veterinary hospital a strong plus!)
Previous experience with reviewing contracts and negotiating terms of agreements is required
Business experience in customer service and vendor relations
Knowledge of medical equipment required
Highly organized with strong attention to detail
Ability to work independently, with other members of the VCA Purchasing Team & with Hospitals, as well as collaborate with our vendors in an exciting and rewarding environment responding to the needs of the VCA community of animal hospitals across the country

Senior Vendor Relations Manager Resume Examples & Samples

Negotiate terms & conditions w/suppliers for new product acquisitions and service support
Execute NDAs, LOIs, MPAs, MSAs, SOWs, & Addendums with product & service support suppliers
Supplier setup in purchasing & financial databases
Monitor Supplier compliance with contractual requirements, product performance specifications, inventory management, warehouse logistics, transportation requirements and finance accounts payable requirements
Manage contract database
Manage product warranty & quality control tracking (reporting), inspection, & issue resolution process
Manage supplier co-op marketing development fund contribution program and monitor Supplier compliance with joint marketing development requirements
Track spend, rebates, and supplier funded incentives
Lead Supplier performance evaluations (scorecards) and issues resolution
Acts as advisor to unit or sub-units and may become actively involved, as required, to resolve problems
Serve as resource to resolve all non-product development issues caused by communication, systemic, and procedural gaps between Suppliers and between the internal entities represented here
8 years vendor relations or contract experience
Prior Telecom Carrier experience a plus
Proven ability to develop, negotiate, administer and manage complex contracts
Ability to manage client & vendor relationships and work productively with team

Download Vendor Relations Resume Sample as Image file

Related Job Titles

Vendor Relationship Manager Resume Sample

Vendor Manager Resume Sample

Vendor Risk Analyst Resume Sample

Vendor Management Associate Resume Sample

Vendor Management Resume Sample

Vendor Coordinator Resume Sample

Director, Vendor Management Resume Sample

Manager Vendor Management Resume Sample

Vendor Administrator Resume Sample

Vendor Resume Sample

Associate Vendor Resume Sample

Vendor Relationship Resume Sample

Browse More

Vendor Relations Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Vendor Relations resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

IT Vendor Relations Manager Resume Examples & Samples

Director Vendor Relations Resume Examples & Samples

Lending Vendor Relations Manager Resume Examples & Samples

Manager, Vendor Relations Resume Examples & Samples

Manager, Vendor Relations & DC Planning Resume Examples & Samples

Analyst, Vendor Relations Resume Examples & Samples

Specialist, Vendor Relations Resume Examples & Samples

Vendor Relations & Service Delivery Manager Resume Examples & Samples

Bi-lingual Vendor Relations & Service Delivery Manager Resume Examples & Samples

VP of Vendor Relations Resume Examples & Samples

IT Vendor Relations Manager, Senior Advisory Resume Examples & Samples

Special Operations Vendor Relations Resume Examples & Samples

Vendor Relations Rep Resume Examples & Samples

Vendor Relations Specialist Resume Examples & Samples

Senior Author & Vendor Relations Resume Examples & Samples

Principal Vendor Relations Specialist Resume Examples & Samples

Vendor Relations Specialist Resume Examples & Samples

Manager Vendor Relations Resume Examples & Samples

Global Vendor Relations Manager Life Sciences Resume Examples & Samples

Manager, Vendor Relations Resume Examples & Samples

Purchasing & Vendor Relations Manager Resume Examples & Samples

Author & Vendor Relations Manager Resume Examples & Samples

Accounts Payable Vendor Relations Clerk Resume Examples & Samples

Mgr, Vendor Relations Resume Examples & Samples

Manager, Vendor Relations Resume Examples & Samples

IT Vendor Relations Manager Resume Examples & Samples

Vendor Relations Administrator Resume Examples & Samples

Vendor Relations Clerk Resume Examples & Samples

Vendor Relations Auditor Resume Examples & Samples

Senior Vendor Relations Specialist Resume Examples & Samples

Vendor Relations Specialist Resume Examples & Samples

Senior Vendor Relations Specialist Resume Examples & Samples

Senior Vendor Relations Manager Resume Examples & Samples

Manager, Vendor Relations Resume Examples & Samples

VMO Vendor Relations & Process Manager Resume Examples & Samples

Vendor Relations Clerk Resume Examples & Samples

Manager, Vendor Relations Resume Examples & Samples

Vendor Relations Specialist Resume Examples & Samples

Cyber Vendor Relations Project Integrator w Resume Examples & Samples

Senior Mgr, Vendor Relations Resume Examples & Samples

Supervisor, Vendor Relations Resume Examples & Samples

Vendor Relations Risk Manager Resume Examples & Samples

Vendor Relations Analyst Resume Examples & Samples

Vendor Relations Clerk Resume Examples & Samples

Senior Manager Vendor Relations Resume Examples & Samples

Vendor Relations Intern June th August Resume Examples & Samples

Vendor Relations Coordinator Resume Examples & Samples

Assoc Manager Vendor Relations & QA Resume Examples & Samples

Intern, Vendor Relations Resume Examples & Samples

Account Coordinator, Vendor Relations Resume Examples & Samples

Vendor Relations Representative Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume