Vendor Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the vendor job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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V Hilpert

Vincent

Hilpert

565 Maribel Brooks

Houston

+1 (555) 898 8829

565 Maribel Brooks

Houston

Phone

p +1 (555) 898 8829

Experience Experience

New York, NY

Sourcing & Vendor Management

New York, NY

Marquardt and Sons

New York, NY

Sourcing & Vendor Management

As a valued partner, we strive to work collaboratively with internal business partners and key vendors to deliver increasingly high-quality and efficient sourcing services through commercial-valued and risk-mitigated sourcing, analytical insights and market expertise, driving vendor innovation, and supporting select third-party agreements during the fulfilment phase
Conduct periodic market research for assigned categories to include monitoring of market trends and supply/demand factors, technology advancements, new legal developments and communications to help in the decision making process to meet the strategic goals of the organization
Conduct periodic market research for assigned categories to include monitoring of market trends and supply/demand factors, technology advancements, legal dictates and communications to help in the decision making process to meet the strategic goals of the organization
Point person for pulling together a Legal Services, Strategic Relationship Management (SRM) program and management of that program’s ongoing implementation
Consolidate supplier base and develop where relevant alternative sources ensuring uninterrupted supply of goods or services, delivered in a cost effective and quality manner
Establish regular communications with the key internal business partners, to ensure agreement and adoption of category strategies, on-going review of activities undertaken and maintenance of strong client service
Excellent communicator, used to navigating through matrix organizational responsibilities, organizational change, and working across regions and teams to elicit successful and collaborative approach

Phoenix, AZ

Vendor Management Specialist

Phoenix, AZ

Marks, Jast and Kling

Phoenix, AZ

Vendor Management Specialist

Creates contract, performance and relationship management metrics and procedures
Create and maintain effective working relationships with business area management
Maintain vendor management process, tools and templates that establish governance for vendor performance, compliance and risk mitigation
Manage bi-annual vendor evaluations of fulfillment vendors and lead performance discussions and process improvement based on evaluation results
Perform cost management and purchase order management tasks
Assist management with all contract negotiations discussions
Create and manage vendor scorecard and associated ratings/correction plans

present

San Francisco, CA

Head Of Vendor Management

San Francisco, CA

Halvorson Inc

present

San Francisco, CA

Head Of Vendor Management

present

Reviews Service Level performance reports, participates in individual supplier performance reviews, and performance improvement plan development
Reviews and approves supplier’s development and implementation of action plans that correct operational and Service Management shortfalls
To develop, lead and execute the vendor management strategy for your category across Europe
Reviews / addresses performance issues with Service Provider
Define and hold strategic vendors to performance standards and drive continuous improvements
Identify and execute value opportunities with strategic vendor relationships - analyze problem areas and help resolve issues and disputes. Manage communication process with vendors
Coach and develop the team of vendor managers

Education Education

Bachelor’s Degree in Business

Strayer University

Bachelor’s Degree in Business

Skills Skills

Basic math skills; ability to accurately account for cash and inventory
Strong communication skills, including listening skills and ability to communicate with guests and respond to inquiries
Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
Ability to work in a fast-paced environment
Capable of following job guidelines and supervisors instructions
10-15 years of Managerial experience
Shows flexibility by rotating to other products when necessary

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Vendor Management System Administrator Resume Examples & Samples

Fundamental concepts, practices and procedures of Vendor risk management (including Operational Risk Management, Enterprise Risk Management, Business Continuity, and Cyber Security & Information Technology Risk Management)
System implementations and support
Interacting with internal clients and providing excellent customer service
Understanding system implementations, UAT, data entry
Learning new software applications
Providing training to end users on systems and processes
Identifying, documenting, and maintaining data in a system or database relating to procurement, financial reporting, vendor management and compliance processes and objectives
Proven ability to facilitate cross-functional programs including strong capabilities in communications and delivering presentations
Partner with others to accomplish objectives
Provide a high level of customer service
Establish and maintain effective working relationships with others
Bachelor’s Degree (B.A.) in related field preferred with 3 years of experience in customer services, system support or administration, training or Procurement

Procurement Vendor Management Risk Analyst Resume Examples & Samples

Finance and/or accounting principles, practices and procedures
Financial Markets and Products
Strong Excel skills including pivot tables, reporting and the ability to create charts
Experienced in working with systems and technology
Conducting and documenting vendor risk assessments
Develop relationships with various levels of management
Interpret and apply policies
Bachelor’s Degree (B.A.) in Finance, Accounting, Business or related field with 3-5 years of risk management, Vendor Management, Financial Analysis, Procurement, internal control/audit, or information security experience

Vendor Risk Management Associate Resume Examples & Samples

Collaborate with technology and market data business (e.g., technology, market data, professional services, fund administration) and sourcing teams to identify and communicate key vendor risks. Develop strong relationships with key department heads (including regional managers) to ensure vendor risk is understood and managed appropriately
Ensure vendor due diligence questionnaires are appropriate to each deal; provide input to RFPs when necessary
Work with Sourcing Managers or directly with business (non-SVM managed categories) to conduct due diligence efforts for high risk vendors. Provide risk expertise to review due diligence documentation. Engage and coordinate input from Risk Subject Matter Experts (SME), as necessary. Document results of due diligence, residual risks, and ensure risks are understood by Sourcing Manager and Business clients
For accepted risks, ensure issues are well documented, accepted, and signed off by an authorized manager at contract signing
Address reported risk events, potential risk areas, and ensure these are appropriately mitigated by working closely with risk SMEs, Sourcing Managers, and Vendor Relationship Managers
Coordinate on-going annual risk reviews and controls assurance activity. Engage and coordinate input from Risk SMEs as necessary. Advise and support vendor managers on risks and control gaps
Coordinate remediation activities, performing risk reviews and documenting actions taken
Monitor and perform detailed reviews of ongoing vendor management oversight and provide management information to appropriate stakeholders
Conduct annual segmentation validation and develop inherent risk ratings (segment) for new vendors
Provide input and assist in testing of implementation and improvements of the internal third party sourcing and risk review system
For assigned business area, accountable for ensuring SVM process is followed and appropriately documented on a timely basis to ensure internal audits are satisfactory
Represent Vendor Risk team on Technology Risk & Controls Committee and other internal groups

Vendor Risk Manager Resume Examples & Samples

Advanced computer skills including proficiency in MS Office (Excel, Word, PowerPoint), Adobe and the ability to learn new programs
Knowledge of basic contract law, experience working with contract terms and conditions, familiarity with contract management processes
Familiarity with website administration concepts
Good knowledge of accounting concepts and principles
Strong preference for French written and verbal skills

Gti-head of Vendor Management Resume Examples & Samples

10+ years experience in a management role and managing Vendor/Supplier services, preferably in the financial services industry
Excellent understanding of Vendor Management practices
Leadership experience in managing cross-departmental delivery and the flexibility to influence people at a variety of levels internally and externally
Strong written and oral communication skills and the ability to interact with both Senior Executives and Technical SME’s
Demonstrable, strong Vendor/Supplier engagement and service management skills
Strong analytical and problem solving, decision making and relationship building skills
Proven track record in departmental management and implementation within a large scale environment

Vendor Management Specialist Resume Examples & Samples

Extensive experience in one or more the following competencies
Familiarity of current and evolving regulatory frameworks by financial regulators governing outsourcing (e.g. SYSC8, Fed, SEC, OCC, FFIEC PRA, HKMA)
Experience of directly supporting and interfacing with regulators; Technology Auditing
Excellent interpersonal, communication and influencing skills at the CxO level
Proficient in large scale program management, including stakeholder management
Flexibility and balanced outlook is essential
Exposure to the financial services industry is a plus
Experience working for an IT service provider

Head of Mortgage Servicing Vendor Management Resume Examples & Samples

Collaborates with key stakeholders to ensure subservicing partner is effectively managed and contracts are fully leveraged
Ensure all collection activity is performed in accordance with MSPBNA policy, contract terms and applicable regulations
Work with internal partners to ensure new loans are boarded to vendor servicing system timely and accurately
Develop testing and monitoring framework for loan servicing, collections, loss mitigation and foreclosure functions
Develops quantitative and qualitative metrics for measuring vendor performance and provide key highlights , trends, and risks
Performs quarterly on site visits to vendor facilities to conduct audits
Manages escalation and resolution of loan level transaction issues between MSPBNA, clients, sales and vendor
Oversees the accuracy and timeliness of all vendors reporting; Ensures that reporting meets Morgan Stanley requirements
Reviews monthly SLA (service level agreements) performance and reports accordingly
Bachelor's Degree (advanced degree preferred)
10 years mortgage servicing experience and vendor management
Experience managing servicing pool transfer to vendors
Prefer experience with high net worth clients, Private Bankers and Financial Advisors
Experience in executing changes in a highly regulated environment and ability to provide timely, accurate information to senior leaders and internal customers
Knowledge of mortgage accounting, taxes, escrow, customer service and default management
Strong experience completing vendor evaluations
Experience working in a team-oriented, collaborative environment
Excellent working knowledge of federal state laws impacting mortgage servicing such as RESPA, FCRA,FDCPA, SCRA,
Thorough understanding of vendor management concepts and implementation techniques including vendor performance monitoring
Strong interpersonal skills, including teamwork, collaboration and facilitation
Successful at negotiating and influencing across multiple levels
Strong collaboration, communication and project management skills required
Outstanding analytical,, organizational, and prioritization skills required
Ability to handle diverse, complex assignments concurrently
Ability to deliver results in rapidly changing environments
Proficiency with Microsoft office suite

Director, Hardware Vendor Management Resume Examples & Samples

Be responsible for identifying, building, supporting and enhancing strategic partnerships with all IT Infrastructure vendors
Maximize savings on spend with vendors of IT hardware products
Minimize risk of doing business with IT vendors by establishing good relationships with the IT infrastructure vendors and also work with the sourcing organization to negotiate new and renewing existing contracts that protect NBC Universal’s best interests
Facilitate ease of doing business with IT hardware vendors
Act as central point of contact for vendor and create successful relationships with vendor contacts at all levels of the organization. Provides escalation point to resolve contractual issues
Communicate vendor management best practices to different Technology teams
Implement of new supplier partnerships and leverage those partnerships to drive additional value adds for the technology organization
Drive ongoing process improvement to deliver increasing operational efficiency in all vendor processes. Plan and conduct formal periodic performance reviews with key hardware vendors
Provide input as needed for budgeting and assists in assembling budget justification materials
Drive consistent execution irrespective of organizational boundaries by building relationships with manager, peers and employees
Attends vendor sponsored conferences and events to understand vendor strategy and market trends. Performs industry analysis for emerging technologies, user groups, etc. in conjunction with Technology organization’s strategy
B.A./B.S. in computer science, engineering
15 years of experience in progressively responsible information technology positions, including minimum of 10 years in leadership roles
5 years working in vendor management/procurement/strategic sourcing
Should have led a IT infrastructure team responsible for delivering services to an organization for at least 3 years
Business acumen combined with technical background
Attention to detail with strong organizational and problem solving skills
Self-starter with positive attitude and good team player
Demonstrated ability to work collaboratively across multiple organizations including legal, finance and sourcing

Merchandise Event Vendor Resume Examples & Samples

Inventory management; for various events
Cash handling; ringing up customers accurately and efficiently
Must be able to work individually at times, but still keep a team work mentality
Work long hours during special events
Ability to lift and move boxes up to 50 lbs
Provide 100% customer service at all times
Perform all responsibilities in a professional manner
Display a positive attitude
Respect customers and fellow employees comments
Be on-time to work
Be ready to work at all times

Vendor Contract Administrator Resume Examples & Samples

Develops Request for Proposals (RFP’s) for meetings as assigned by supervisor
Distributes to appropriate hotels, collect proposals, create report including detailed summary and presents to meeting planner and/or stakeholder
Negotiates contractual terms
Manages facilitation of contract process through legal, insurance, department authorization and management signatures
Tracks and maintains cost savings for every contract
Negotiates terms when breach of contract occurs
Processes filing post convention reports in program file
Maintains Access database and reports templates for timely report downloading for ROI and ROO reporting for key clients and management
Organizes vendor visits with management approval
Works closely with Global Sales Offices to report annual spend with hotel brands
Performs other duties and responsibilities as assigned
Hands-on Meeting Planning/Operations experience with concentration in vendor options research, negotiations, preparing and monitoring of contracts
Domestic and international negotiations experience with hotel, ground transportation, facilities, and other meeting related vendors
Performs duties and tasks that reflect substantial variety and complexity. Assists others in the resolution of complex problems and issues
Assists with more complex research and investigation. May prepare analysis of information
Critical thinking to customize each contract to meet business objectives
Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines
Operating standard office equipment and using required software applications to produce correspondence, electronic communication and maintain spreadsheets and databases
Outstanding accurate written and oral communications skills (grammar, spelling, sentence structure)
Applies advanced skills and procedures appropriate for the position within assigned functional area
Schedules, reports, and tracks information for department
Collects data for preparation of various reports, budgets, and variance analyses
Compiles data for reports and collates into a single report
Assists in preparing, reviewing, or auditing reports
Build solid, effective working relationships with others
Coach others in the development of their skills
Execute instructions and request clarification when necessary
Provide courteous, timely service when addressing customer questions and concerns
Speak clearly and concisely
Convey information clearly and effectively through both formal and informal documents
Constructively work under stress and pressure when faced with high workloads and deadlines
Plan, organize, and coordinate work assignments
Manage competing and multiple deadlines
Promote team cohesiveness, cooperation, and effectiveness
Assist in orienting, training and checking work of other employees within the business unit
Bachelor’s Degree (B.A.) in related field and five (5) to seven (7) years of travel and meeting industry experience with three (3) to five (5) years experience working with vendor contract negotiations

Cib-ts Trade Vendor Sales Resume Examples & Samples

Manage Supply Chain Finance Programs and related trade products, including sales and marketing, negotiation, documentation, implementation coordination and system training
Proactive to enroll new suppliers and manage existing supplier portfolio to grow program utilization
Performance of due diligence process on vendors and adherence to Compliance, Risk and Product requirements on SCF Programs
Handling of vendor issues and resolution of complaints in a professional manner
Working with product development and trade advisory teams to collect and provide product feedback and market intelligence
Working with global trade team for program coordination
Responsible for tracking and reporting on Global and China SCF portfolio
A university degree holder in finance, business administration or related discipline
At least 2 years of relevant work experience with established financial institutions
Experience as Relationship Manager for SME local corporate segment preferred
Good understanding of the economic, political and business environment of PRC
Fluent in English, Mandarin and Cantonese
Strong analytical and execution skills

Vendor Records Maintenance Specialist Resume Examples & Samples

Higher degree,
Fluency in written and spoken English and intermediate German,
Good verbal and written communication skills,
Working knowledge of MS Office,
Database skills,
High level of numeracy skills, financial/accounting skills are plus

Vendor Analyst Resume Examples & Samples

Performing process tasks in the area of vendor management e.g. documentation and contract management, change management, service level management, business continuity management
Performing various ad-hoc costs reporting
Ensuring issues in processes are identified, reported and escalated as required
Building relationships and communications within UBS teams and with UBS vendors to ensure quality of service
Designing new processes and reporting as required
Suggesting and deliver process improvements

Head of Global Vendor Governance & Control Resume Examples & Samples

Vendor Management Services: Ensuring adequate control and driving performance of most critical vendors
Define and implement the overall vendor management framework and the standards for Vendor Management in the Group
Drive vendor segmentation, vendor management roles & responsibilities and vendor risk and performance management practices with a special focus on regulatory requirements in this arena – integrate minimum standards on managing Outsourcing Delivery Centers in framework
Align with business functions to define and implement a systematic approach to commercialize our vendor relationships on the banking side
Identify shared vendor management services that can be centrally provided to the Group and incorporate in operating model, increasing vendor services quality and reducing service delivery cost
Define and install adequate control mechanisms to monitor consistent implementation of defined minimum standards throughout the Group
Co-design specific vendor relationship management of Chain IQ
Represent GCS both internally and externally on vendor management subject matters
Transformation related Program Management
15 years of relevant procurement, vendor management and outsourcing experience – consulting experience in that arena an advantage
Seniority and breadth of functional expertise to collaborate with senior stakeholders in operations, technology and finance
Very strong understanding of the outsourcing market, the relevant global outsourcing suppliers
Re-engineering/ Transformation experience a must
In depth understanding of Financial Services / Banking industry
Strong, demonstrated leadership capability
Strong business advisory capabilities and strategic thought leadership

Vendor Payment Analyst, Global Real Estate Resume Examples & Samples

Accounting, Real Estate, or Finance Degree Preferred
Minimum 1-3 years of commercial real estate or lease accounting experience and/or prior experience in Accounting, Finance or equivalent experience preferred
Highly organized with ability to manage multiple priorities and time sensitive deliverables and deliver quality results on time
Excellent listening, verbal, written, and interpersonal communication skills required
Demonstrates extensive knowledge and understanding of lease accounting transactions and activities
Strong attention to detail and accuracy and excellent analytical and problem solving skills required
Personally exhibits a strong commitment to dependability and reliability with the ability to gain and maintain the confidence of team, partners and clients
Hands on, self starting, disciplined, and detail oriented individual with ability to work independently in a high volume environment that requires a work product that is highly accurate and timely
High degree of integrity including ability to successfully manage sensitive or confidential information
Intermediate to expert skill with Microsoft Excel, Word, and Outlook experience required
Knowledge of SAP or equivalent experience preferred
Proven ability to exhibit poise, composure and confidence when confronting stressful or high-pressure situations and accountability for actions and behavior
Ability to establish and maintain strong client relationships
Ability to perform and communicate effectively while under pressure

Vendor Abstract Analyst, Global Real Estate Resume Examples & Samples

Abstract (JPMC as Landlord/Sublandlord) responsibilities
Bachelor Degree preferred / Paralegal a plus
Commercial Real Estate background a plus
Customer Service background a plus
Microsoft product knowledge (Excel, Word, PowerPoint)
Ability to adapt to change
Efficient, proactive and responsive team player
Accountable for actions and behavior (and inaction as applicable)
Excellent attention to detail and accuracy
Ability to manage multiple priorities and time sensitive deliverables
Ability to identify, participate in projects to improve and implement improvements to processes and procedures
Ability to independently initiate solutions to identified issues
Ability to work independently and be a self starter
Proven ability to multi task, highly organized, and have superior time management
Ability in creative problem solving

VP, Vendor Business Control Auditor Resume Examples & Samples

Performs advanced analytical reporting
Analyzes and identifies risks based upon information provided
Acts as a consultant to the businesses regarding process
Ensures appropriate controls are in place
May provide direction and training to junior staff
Prepares documentation, advising line management on requirements
Executes complex tasks or analyses
May manage relationships for audits
Drives corrective actions
May conduct training workshops
Conducts On-Site Reviews and Peer Reviews
May perform Business Information Security Officer (BISO) function
Develops corrective action recommendations
Position will require 25% travel
Bachelor's Degree/equivalent experience
5-8 years of experience in regulatory compliance environment
Financial experience highly preferred

Vendor Contract Governance Manager Resume Examples & Samples

Manage contract governance both internal and external. Support and participate in standardized governance meetings and enhance core competencies related to invoice review and validation, service performance management, change control, issue management, project management, communication management/education, etc
Collaborate and work closely with end business owners and operations teams to ensure that the right scope of services are defined with the appropriate corresponding service level requirements
Ensure that the managed service agreements are updated as necessary to reflect current business needs (e.g. updates to service levels, in-scope services, etc.)
Manage the contract financial baselines and the ongoing development of the internal business case
Oversee and manage the relationships so as to preserve anticipated business case as well as oversee the tracking of the various financial models to establish savings for the life of the agreement within the dynamic environment
Partner with the TIS Finance Lead to ensure that financials are appropriately accounted for in line with TIS standards
Control the Invoicing and Debt Management processes - Provide invoice review and validation of bills against the contract terms and liaise with end business units regarding the same
Ensure contractual commitments are achieved e.g. contract obligations, SLA validation etc
Manage the contract service inventory baselines
Oversee change management process. Lead change control and project processes to allow modifications to existing contracts, manage renewals, terminations, renegotiations and short-term business needs
Manage, maintain and update the contract risk register
Deliver accurate and timely reporting as required
Ensure that the contract is in line with the banks business, legal, compliance and financial guidelines
BS/BA degree or equivalent
Proven work experience related to the commercial side of managed service agreements
Proven work experience in IT managed service agreement
Some experience supporting a bank or financial services institution

Vendor & Contract Management Resume Examples & Samples

Own and deliver the oversight for the global management of managed service transactions during the operational run of the managed service infrastructure agreements
Establish and lead the standardized governance meetings and administer core competencies related to invoice review and validation, service performance management, change control, issue management, project management, communication management/education, etc
Oversee and administer the relationships to preserve anticipated business case and oversee tracking of the various financial models to determine savings for the life of the agreement within the dynamic environment
Oversee, administer and review the commercial/financials related to the transaction to ensure accuracy of invoicing/credits/maintenance of business case; creation of financial models as necessary
Collaborate and work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels and that the service levels accurately reflect business needs
Ensure that the managed service agreements are updated as necessary to reflect current/changed business needs (e.g. updates to service levels, in-scope services, etc.)
Lead and implement the change control and project processes to allow modifications to existing contracts, manage renewals, terminations, renegotiations and short-term business needs
Ability to draft change control notes/amendments as well as understand the long-range implications of deal terms
Negotiation and collaboration skills to work with business unit, EM (Efficiency Management) and service provider to drive consensus in the development of changes to the Agreement
Develop and/or administer obligation matrix checklists as required
Maintain and update group IP to align with lessons learned
Own and deliver the oversight for the global management of managed service transactions during the operational run of the managed service infrastructure agreements; Own and deliver the oversight for the global management of managed service transactions during the operational run of the managed service infrastructure agreements;Own and deliver the oversight for the global management of managed service transactions during the operational run of the managed service infrastructure agreements;Own and deliver the oversight for the global management of managed service transactions during the operational run of the managed service infrastructure agreements
Establish and lead the standardized governance meetings and administer core competencies related to invoice review and validation, service performance management, change control, issue management, project management, communication management/education, etc.; Establish and lead the standardized governance meetings and administer core competencies related to invoice review and validation, service performance management, change control, issue management, project management, communication management/education, etc.;Establish and lead the standardized governance meetings and administer core competencies related to invoice review and validation, service performance management, change control, issue management, project management, communication management/education, etc.;Establish and lead the standardized governance meetings and administer core competencies related to invoice review and validation, service performance management, change control, issue management, project management, communication management/education, etc
Oversee and administer the relationships to preserve anticipated business case and oversee tracking of the various financial models to determine savings for the life of the agreement within the dynamic environment; Oversee and administer the relationships to preserve anticipated business case and oversee tracking of the various financial models to determine savings for the life of the agreement within the dynamic environment;Oversee and administer the relationships to preserve anticipated business case and oversee tracking of the various financial models to determine savings for the life of the agreement within the dynamic environment;Oversee and administer the relationships to preserve anticipated business case and oversee tracking of the various financial models to determine savings for the life of the agreement within the dynamic environment
Oversee, administer and review the commercial/financials related to the transaction to ensure accuracy of invoicing/credits/maintenance of business case; creation of financial models as necessary; Oversee, administer and review the commercial/financials related to the transaction to ensure accuracy of invoicing/credits/maintenance of business case; creation of financial models as necessary;Oversee, administer and review the commercial/financials related to the transaction to ensure accuracy of invoicing/credits/maintenance of business case; creation of financial models as necessary;Oversee, administer and review the commercial/financials related to the transaction to ensure accuracy of invoicing/credits/maintenance of business case; creation of financial models as necessary
Collaborate and work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels and that the service levels accurately reflect business needs; Collaborate and work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels and that the service levels accurately reflect business needs;Collaborate and work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels and that the service levels accurately reflect business needs;Collaborate and work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels and that the service levels accurately reflect business needs
Ensure that the managed service agreements are updated as necessary to reflect current/changed business needs (e.g. updates to service levels, in-scope services, etc.); Ensure that the managed service agreements are updated as necessary to reflect current/changed business needs (e.g. updates to service levels, in-scope services, etc.);Ensure that the managed service agreements are updated as necessary to reflect current/changed business needs (e.g. updates to service levels, in-scope services, etc.);Ensure that the managed service agreements are updated as necessary to reflect current/changed business needs (e.g. updates to service levels, in-scope services, etc.)
Lead and implement the change control and project processes to allow modifications to existing contracts, manage renewals, terminations, renegotiations and short-term business needs; Lead and implement the change control and project processes to allow modifications to existing contracts, manage renewals, terminations, renegotiations and short-term business needs;Lead and implement the change control and project processes to allow modifications to existing contracts, manage renewals, terminations, renegotiations and short-term business needs;Lead and implement the change control and project processes to allow modifications to existing contracts, manage renewals, terminations, renegotiations and short-term business needs
Ability to draft change control notes/amendments as well as understand the long-range implications of deal terms; Ability to draft change control notes/amendments as well as understand the long-range implications of deal terms;Ability to draft change control notes/amendments as well as understand the long-range implications of deal terms;Ability to draft change control notes/amendments as well as understand the long-range implications of deal terms
Negotiation and collaboration skills to work with business unit, EM (Efficiency Management) and service provider to drive consensus in the development of changes to the Agreement; Negotiation and collaboration skills to work with business unit, EM (Efficiency Management) and service provider to drive consensus in the development of changes to the Agreement;Negotiation and collaboration skills to work with business unit, EM (Efficiency Management) and service provider to drive consensus in the development of changes to the Agreement;Negotiation and collaboration skills to work with business unit, EM (Efficiency Management) and service provider to drive consensus in the development of changes to the Agreement
Develop and/or administer obligation matrix checklists as required; Develop and/or administer obligation matrix checklists as required;Develop and/or administer obligation matrix checklists as required;Develop and/or administer obligation matrix checklists as required
Maintain and update group IP to align with lessons learned. Maintain and update group IP to align with lessons learned.Maintain and update group IP to align with lessons learned.Maintain and update group IP to align with lessons learned
Maximize value from the contracts through consolidation of contracts, services and locations as appropriate
Support and implement the Commercial Transaction Governance Center (CTGC) governance, protocols and standards on a global, regional and local basis, as required and act as an 'agitator' to understand current business needs and look for savings
Execute Vendor Contact Management CTGC opportunities to optimize value and full alignment to strategy
Identify major risks that could impact Commercial Transaction Governance Center (CTGC) activities and objectives
Collaborate with other key enablers/partners across the region e.g. Legal, Finance and control to ensure all upstream and downstream processes are executed in support of required deployments and ensure that TIS is aware of any associated requirements
Enable resolution of key roadblocks
Partner with Commercial Transaction Governance Center (CTGC) communications lead as appropriate
Maximize value from the contracts through consolidation of contracts, services and locations as appropriate; Maximize value from the contracts through consolidation of contracts, services and locations as appropriate;Maximize value from the contracts through consolidation of contracts, services and locations as appropriate;Maximize value from the contracts through consolidation of contracts, services and locations as appropriate
Support and implement the Commercial Transaction Governance Center (CTGC) governance, protocols and standards on a global, regional and local basis, as required and act as an 'agitator' to understand current business needs and look for savings; Support and implement the Commercial Transaction Governance Center (CTGC) governance, protocols and standards on a global, regional and local basis, as required and act as an 'agitator' to understand current business needs and look for savings;Support and implement the Commercial Transaction Governance Center (CTGC) governance, protocols and standards on a global, regional and local basis, as required and act as an 'agitator' to understand current business needs and look for savings;Support and implement the Commercial Transaction Governance Center (CTGC) governance, protocols and standards on a global, regional and local basis, as required and act as an 'agitator' to understand current business needs and look for savings
Execute Vendor Contact Management CTGC opportunities to optimize value and full alignment to strategy; Execute Vendor Contact Management CTGC opportunities to optimize value and full alignment to strategy;Execute Vendor Contact Management CTGC opportunities to optimize value and full alignment to strategy;Execute Vendor Contact Management CTGC opportunities to optimize value and full alignment to strategy
Identify major risks that could impact Commercial Transaction Governance Center (CTGC) activities and objectives; Identify major risks that could impact Commercial Transaction Governance Center (CTGC) activities and objectives;Identify major risks that could impact Commercial Transaction Governance Center (CTGC) activities and objectives;Identify major risks that could impact Commercial Transaction Governance Center (CTGC) activities and objectives
Collaborate with other key enablers/partners across the region e.g. Legal, Finance and control to ensure all upstream and downstream processes are executed in support of required deployments and ensure that TIS is aware of any associated requirements; Collaborate with other key enablers/partners across the region e.g. Legal, Finance and control to ensure all upstream and downstream processes are executed in support of required deployments and ensure that TIS is aware of any associated requirements;Collaborate with other key enablers/partners across the region e.g. Legal, Finance and control to ensure all upstream and downstream processes are executed in support of required deployments and ensure that TIS is aware of any associated requirements;Collaborate with other key enablers/partners across the region e.g. Legal, Finance and control to ensure all upstream and downstream processes are executed in support of required deployments and ensure that TIS is aware of any associated requirements
Enable resolution of key roadblocks; Enable resolution of key roadblocks;Enable resolution of key roadblocks;Enable resolution of key roadblocks
Partner with Commercial Transaction Governance Center (CTGC) communications lead as appropriate. Partner with Commercial Transaction Governance Center (CTGC) communications lead as appropriate.Partner with Commercial Transaction Governance Center (CTGC) communications lead as appropriate.Partner with Commercial Transaction Governance Center (CTGC) communications lead as appropriate.Requirements
A background in managed service lifecycle, governance and negotiation
Prior history managing complex multinational transactions
History of prior work, experience and exposure to key industry players (e.g. IBM, Accenture, HP, Infosys, Cognizant, Tata, Wipro, etc.)
Significant knowledge of and prior work supporting the IT function within financial services or a similar regulated entity
Experience optimizing infrastructure spend within a managed services/outsourcing/shared services environment
Excellent logic skills, analytical skills and problem solving capabilities so as to be able to think about the downstream consequences
Ability to manage and prioritize efforts when there are multiple divergent constituents/interests involved in a program who each have different desired outcomes
Team player who can collaborate across multiple functional areas
A negotiator with the ability to work successfully with a large, diverse and demanding set of clients from the front office and the development technology functions and is capable of managing differing client’s priorities
A change agent that is capable of driving major change programs and bringing initiatives/programs to a close
An adaptable individual who remains focused on delivering a long term plan
An excellent leader who is results driven and who constantly raises the bar
A people manager, who values the importance of developing their team
Must be dedicated, driven, and flexible to the changing dynamics of an operational function
A good communicator who can write and speak clearly, concisely, and convincingly
Demonstrates good teamwork and communication/ information sharing
BS/BA degree
Minimum of 7 years direct working experience related to the commercial side of managed service agreements
Minimum of 3 years direct working experience in IT managed service agreement
Minimum of 3 years supporting a bank or financial services institution
LI-SA2* *LI-SA2* *LI-SA2* *LI-SA2* *LI-SA2*

Sourcing & Vendor Management Resume Examples & Samples

Primary focus on Real Estate /Facility Management and Workplace Products and services with the option to support other sourcing categories
Collaboration with other regions and centralized teams in Sourcing & Vendor Management to ensure integrated delivery of sourcing initiatives
The role will be required to lead all local commercial and sourcing aspects within their assigned categories and value thresholds and will be expected to support globally to deals within their specific location for SME
Define and implement plans for assigned category, in line with category strategy and decision tress and guidance with due consideration for local market trends and opportunities, the operational requirements of CS, and available appropriate sourcing tools
Establish, manage and develop a capable supply base for each category requirements
Conduct periodic market research for assigned categories to include monitoring of market trends and supply/demand factors, technology advancements, legal dictates and communications to help in the decision making process to meet the strategic goals of the organization
Consolidate supplier base and develop where relevant alternative sources ensuring uninterrupted supply of goods or services, delivered in a cost effective and quality manner
Establish regular communications with the key internal business partners, to ensure agreement and adoption of category strategies, on-going review of activities undertaken and maintenance of strong client service
Minimum three (3) years’ experience in either
Experience or good understanding of electronic sourcing tools (SAP, Peoplesoft, Ariba, etc.)
Ability to recognize and take advantage of global and regional sourcing programs jointly developed throughout the CS Group
Strong risk and control culture and an understanding of Supplier Screening programs with the ability to evaluate and mitigate any associated potential business risk to CS
Strategic focus and an in-depth understanding of the role he/she plays in creating relationships with suppliers and internal business partners, which are mutually acceptable, and which extract optimum supply value and minimize costs
Proactive, with experience navigating complex organizations and juggling multiple priorities and types of work. No direct reports but significant responsibility in terms of alignment with other teams in matrix organization. In this role you will work closely with other regions and centralized teams in Sourcing & Vendor Management to ensure integrated delivery of sourcing initiatives. Therefore, candidate must be a real team player with leadership skill possessing great drive and excellent written, verbal and interpersonal skills
Capable of taking an analytical approach including understanding demand patterns and demand strategies
Capable of modeling demand scenarios
Experienced in the use of Excel and Pivot Tables and Powerpoint to support analytical techniques and presentation of data
An intelligent and innovative professional with proven skills developed through successful handling of increasingly responsible assignments
Excellent communicator, used to navigating through matrix organizational responsibilities, organizational change, and working across regions and teams to elicit successful and collaborative approach
High levels of organization skills and a fast learner with the potential to progress into further responsibilities with the company
Skilled in people relationships; confident, firm, empowering and positive in his/her attitude toward people and of personal stature and reputation to ensure ready acceptance within the company and to create a favorable representation of the company department internally and to external parties
A hands-on individual with capability and desire to personally accomplish goals and to help the company grow and prosper

Vendor & Contract Management Resume Examples & Samples

Provide support for the delivery the oversight for the global management of managed service transactions during the operational run of the managed service infrastructure agreements
Help to create and compile the input and materials for standardized governance meetings
Perform invoice review and validation as against the agreements and in conjunction with business/operations
Perform service level review and validation as against that reported by the service provider and in conjunction with the business/operations
Work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels
Preserve the anticipated business case and develop/administer/maintain financial models to determine the savings over the life
Provide analysis and support for updates as necessary to reflect current/changed business needs (e.g. updates to service levels, in-scope services, etc.)
Develop/administer/maintain obligation matrix checklists as required
Support and manage the global quarterly review of all outsourced service agreement
Provide support for the delivery the oversight for the global management of managed service transactions during the operational run of the managed service infrastructure agreements Provide support for the delivery the oversight for the global management of managed service transactions during the operational run of the managed service infrastructure agreementsProvide support for the delivery the oversight for the global management of managed service transactions during the operational run of the managed service infrastructure agreements
Help to create and compile the input and materials for standardized governance meetings Help to create and compile the input and materials for standardized governance meetingsHelp to create and compile the input and materials for standardized governance meetings
Perform invoice review and validation as against the agreements and in conjunction with business/operations Perform invoice review and validation as against the agreements and in conjunction with business/operationsPerform invoice review and validation as against the agreements and in conjunction with business/operations
Perform service level review and validation as against that reported by the service provider and in conjunction with the business/operations Perform service level review and validation as against that reported by the service provider and in conjunction with the business/operationsPerform service level review and validation as against that reported by the service provider and in conjunction with the business/operations
Work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels Work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levelsWork closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels
Preserve the anticipated business case and develop/administer/maintain financial models to determine the savings over the life Preserve the anticipated business case and develop/administer/maintain financial models to determine the savings over the lifePreserve the anticipated business case and develop/administer/maintain financial models to determine the savings over the life
Provide analysis and support for updates as necessary to reflect current/changed business needs (e.g. updates to service levels, in-scope services, etc.) Provide analysis and support for updates as necessary to reflect current/changed business needs (e.g. updates to service levels, in-scope services, etc.)Provide analysis and support for updates as necessary to reflect current/changed business needs (e.g. updates to service levels, in-scope services, etc.)
Develop/administer/maintain obligation matrix checklists as required Develop/administer/maintain obligation matrix checklists as requiredDevelop/administer/maintain obligation matrix checklists as required
Maintain and update group IP to align with lessons learned Maintain and update group IP to align with lessons learnedMaintain and update group IP to align with lessons learned
Support and manage the global quarterly review of all outsourced service agreement Support and manage the global quarterly review of all outsourced service agreementSupport and manage the global quarterly review of all outsourced service agreement
Support value realization from managed service agreements via the consolidation of contracts, services and locations as appropriate
Support, implement and adapt the TIS ICS governance, protocols and standards on a global, regional and local basis
Identify major risks that could impact ICS activities and objectives
Recommend scope adjustments/tradeoffs across TIS departments and other TPP levers to ensure value is captured for TIS as the program progresses
Support value realization from managed service agreements via the consolidation of contracts, services and locations as appropriate Support value realization from managed service agreements via the consolidation of contracts, services and locations as appropriateSupport value realization from managed service agreements via the consolidation of contracts, services and locations as appropriate
Support, implement and adapt the TIS ICS governance, protocols and standards on a global, regional and local basis Support, implement and adapt the TIS ICS governance, protocols and standards on a global, regional and local basisSupport, implement and adapt the TIS ICS governance, protocols and standards on a global, regional and local basis
Identify major risks that could impact ICS activities and objectives Identify major risks that could impact ICS activities and objectivesIdentify major risks that could impact ICS activities and objectives
Collaborate with other key enablers/partners across the region e.g. Legal, Finance and control to ensure all upstream and downstream processes are executed in support of required deployments and ensure that TIS is aware of any associated requirements. Collaborate with other key enablers/partners across the region e.g. Legal, Finance and control to ensure all upstream and downstream processes are executed in support of required deployments and ensure that TIS is aware of any associated requirements. Collaborate with other key enablers/partners across the region e.g. Legal, Finance and control to ensure all upstream and downstream processes are executed in support of required deployments and ensure that TIS is aware of any associated requirements
Recommend scope adjustments/tradeoffs across TIS departments and other TPP levers to ensure value is captured for TIS as the program progresses Recommend scope adjustments/tradeoffs across TIS departments and other TPP levers to ensure value is captured for TIS as the program progressesRecommend scope adjustments/tradeoffs across TIS departments and other TPP levers to ensure value is captured for TIS as the program progressesRequirements
A background in managed service lifecycle and governance
Knowledge of and prior work supporting the IT function within financial services or a similare regulated entity
Experience tracking budgets and analyzing TCO
A strong contributor who is results driven and who constantly raises the bar
A capable self-starter
Ability to drive and contribute to continuous improvement and cost optimization programs
Minimum of 2-5 years direct working experience related to the commercial side of managed service agreements
Minimum of 2 years direct working experience in IT managed service agreement
A background in managed service lifecycle and governance A background in managed service lifecycle and governanceA background in managed service lifecycle and governance
Prior history managing complex multinational transactions Prior history managing complex multinational transactionsPrior history managing complex multinational transactions
History of prior work, experience and exposure to key industry players (e.g. IBM, Accenture, HP, Infosys, Cognizant, Tata, Wipro, etc.) History of prior work, experience and exposure to key industry players (e.g. IBM, Accenture, HP, Infosys, Cognizant, Tata, Wipro, etc.)History of prior work, experience and exposure to key industry players (e.g. IBM, Accenture, HP, Infosys, Cognizant, Tata, Wipro, etc.)
Knowledge of and prior work supporting the IT function within financial services or a similare regulated entity Knowledge of and prior work supporting the IT function within financial services or a similare regulated entityKnowledge of and prior work supporting the IT function within financial services or a similare regulated entity
Experience tracking budgets and analyzing TCO Experience tracking budgets and analyzing TCO Experience tracking budgets and analyzing TCO
Excellent logic skills, analytical skills and problem solving capabilities so as to be able to think about the downstream consequences Excellent logic skills, analytical skills and problem solving capabilities so as to be able to think about the downstream consequences Excellent logic skills, analytical skills and problem solving capabilities so as to be able to think about the downstream consequences
Team player who can collaborate across multiple functional areas Team player who can collaborate across multiple functional areasTeam player who can collaborate across multiple functional areas
An adaptable individual who remains focused on delivering a long term plan An adaptable individual who remains focused on delivering a long term planAn adaptable individual who remains focused on delivering a long term plan
A strong contributor who is results driven and who constantly raises the bar A strong contributor who is results driven and who constantly raises the barA strong contributor who is results driven and who constantly raises the bar
Must be dedicated, driven, and flexible to the changing dynamics of an operational function. Must be dedicated, driven, and flexible to the changing dynamics of an operational function.Must be dedicated, driven, and flexible to the changing dynamics of an operational function
A good communicator who can write and speak clearly, concisely, and convincingly A good communicator who can write and speak clearly, concisely, and convincinglyA good communicator who can write and speak clearly, concisely, and convincingly
A capable self-starter A capable self-starterA capable self-starter
Ability to drive and contribute to continuous improvement and cost optimization programs Ability to drive and contribute to continuous improvement and cost optimization programsAbility to drive and contribute to continuous improvement and cost optimization programs
Education and Experience Education and ExperienceEducation and Experience
BS/BA degree. BS/BA degree.BS/BA degree
Minimum of 2-5 years direct working experience related to the commercial side of managed service agreements Minimum of 2-5 years direct working experience related to the commercial side of managed service agreementsMinimum of 2-5 years direct working experience related to the commercial side of managed service agreements
Minimum of 2 years direct working experience in IT managed service agreement Minimum of 2 years direct working experience in IT managed service agreementMinimum of 2 years direct working experience in IT managed service agreement
Minimum of 2 years supporting a bank or financial services institution Minimum of 2 years supporting a bank or financial services institutionMinimum of 2 years supporting a bank or financial services institution
LI-SA2* *LI-SA2* *LI-SA2* *LI-SA2*

Vendor Allowances Manager Resume Examples & Samples

Oversee the development, implementation and ongoing management of vendor allowances, cosmetics business office and related areas
Assist in enhancing department vision and strategies to support Company Goals
Hire, develop and supervise an efficient and effective team that meets the needs of each functional area
Partner with business units and others to anticipate future business changes and challenges
Stay current on industry practices and issues, assessing and communicating their potential impact on the business
Ensure compliance with State and Federal regulations

Vendor Management Executive Resume Examples & Samples

As primary point of contact and overall account owner, the executive must build and maintain effective working relationships to both internal and external stakeholders. Prime facilitator for engagements between various levels of hardware and software vendor contacts and outsourced service delivery providers with ELC legal, Indirect Procurement, Business Relationship Managers and Service Tower Leads. Ensure continuous improvement of services provided by vendor under management
Develop, prioritize and maintain various plans including: account management, service improvement and commercial resolution. Participate in the mapping of the assigned vendor(s) into the overall vendor ecosystem and ensure these vendors engage and embrace the company's multi-vendor model. Engage with vendor to populate and maintain vendor profile database and dashboard
Develop, maintain and execute supplier governance package including: face off chart, meeting cadence, project portfolio, change management and best practices. Drive the dispute resolution process and enforce root cause analysis through process with operations teams. Communicate findings and improvements to GIS Leadership Team
Manage cost and risk in support of original business case. Seek and negotiate reductions where possible and participate in budget process
Monitor vendor performance against goals via supplier management, contract management, financial management & governance tools and related reporting methodologies (dashboards, Key Performance Indicators, (KPI's) and SLA reporting) and initiative corrective action
Represent ELC position as the customer. Vendor advocate for new business and innovation. Participate in vendor selections and negotiations with Legal and Indirect Procurement
Prior experience with services outsourcing and managed hosting is required
Prior experience with various types of software licensing, (SAP, Oracle, Microsoft), performance metrics and maintenance /support contracts is a plus
Knowledge of project and asset management in a technology environment
Knowledge of ITIL best practices
Minimum of 8+ years of experience within Information Technology industry in a client or vendor capacity
Minimum of 5 years’ experience of managing vendors and related contracts
Minimum of 2 years experience of negotiating vendor contracts
Excellent organization and analytical skills
Excellent interpersonal skills with a proven ability to communicate at various levels within the organization and with external parties
Ability to prioritize and work on multiple tasks delivering high quality results

VP, Vendor Management Office Resume Examples & Samples

Sets the IT vendor vision and ensures strategic objectives are aligned with overall strategic goals. Establishes and maintains best practices and processes for managing suppliers/vendors, including outsourced relationships. Leverages best practices to improve the value of third party delivery of IT solutions and services. Based on best practices, identifies areas where service delivery can be enhanced or achieved at a reduced cost
Partners and collaborates with multi-functional global teams (including GIS Leadership, Procurement, Legal) in negotiations for all GIS strategic partnerships. Represents the Company when negotiating with vendor partners. Monitors ongoing relationships and determines timing for renegotiation. Ability to deal with, complex and ambiguous situations, working with multiple parties
Formulates strategies and analysis necessary to evaluate and recommend the most operationally effective sourcing solution. Partners with internal ELC teams to conduct analysis, vendor selection, pricing and other commercial negotiations. Ability to think strategically and creatively. Communicates effectively in a fast-moving, rapidly changing area
Develops and manages strong and reliable vendor and stakeholder relationships. Proven ability to influence, partner and work collaboratively with customers at all levels, to understand, actively shape and support business needs with strong results orientation
Develops and manages processes to measure vendor performance against contractual obligations. Assesses program issues, problems and opportunities from inception to completion and takes ownership of results
Manages operational compliance with terms and conditions to include creation and management of SLAs, KPIs and requests for audit. Ensures that vendors are delivering on commitments and meeting business needs
Anticipates potential issues with suppliers / vendors and develops actions plans to avoids those issues
Bachelor's degree. Master's degree a plus
Background in IT, vendor, contract and project management and sourcing
Demonstrated leadership, relationship skills; strong business acumen, and analytical skills
Experience managing a matrixed team of employees, contractors and vendors
Strong negotiation skills, with the proven ability to manage disputes and disagreements

Financial Accountant, Vendor Management Resume Examples & Samples

Assist in month end financial closing and ensure the book closing procedures are performed smoothly, efficiently and in a timely manner
Responsible for preparing analysis reports and analytical support for management reporting
Assist the Senior Financial Accountant in supervising the team by providing prompt and constructive feedback for queries regarding daily accounting operation and issues
Assist in functional and departmental objectives or initiatives and other ad hoc projects assignments as required
Energetic, open minded and willing to seek changes and challenges
Good in ERP system and MS Office applications
Good communication skills – able to negotiate skilfully in touch situations and get messages across with desired effect
Qualified accountant from one of the recognized professional accounting bodies preferable

Sourcing & Vendor Management Resume Examples & Samples

Prepare Powerpoint presentations, email updates, excel reports, and other documentation
Strong organizational skills; project management experience is desired
Excellent documentation skills and working knowledge of MS Office: Excel, PowerPoint

BTS Vendor Management Operations Analyst BA Resume Examples & Samples

To lead all Vendor Operations activity for a number of commodity and operational contracts to impose effective control over suppliers to ensure best value, optimal spend and managed risk outcomes as per the SRM compliance handbook
To provide day to day contract management for medium/low risk suppliers ensuring that contract changes follow the correct governance and manage the contract change process
To support the supplier management team in the vendor contracting process
Support records management for contracts incompliance with Records Management schedule and policy
Ensure adherence of process for SI engagement inline with Barclays Sourcing and Supplier Management Handbook and Vendor Operating model
Provide solutions by working with appropriate teams
Demonstrate agility and innovation
Engage effectively and collaborate with internal & external streams

Senior Consultant, Vendor Management Resume Examples & Samples

Strategy Execution
Establish and execute appropriate external vendor programs to deliver high quality services, manage expenses and facilitate constant strategic improvement to shareholder value propositions
Establish and execute effective vendor management processes to assess and control vendor expenditures and reduce financial risks by creating action plans
Model consistency in behaviour and actions in line with company core values and exercise sound judgement in non-routine complex situations
Contribute to business planning and strategic direction and initiatives
Organizational Effectiveness
Participate and lead efficient, effective and innovative national vendor selection and procurement processes
Manage procedures respecting existing vendors, draft service level agreements, create fee schedules and standardize contracts following national guidelines
Create and gather metrics to evaluate vendor performance and identify and manage vendors in accordance with service level agreements
Build and maintain responsible relationships with key vendors to provide business stability within the organization
Responsible for vendor management where vendor is common to all lines of the claims business
Facilitate the resolution of claims complaints, identify trends and follow up and provide support as required
Ensure quality control (process) of vendor management strategy and processes
Facilitate audit programs both internally and externally
Foster a culture that promotes ethical practices and a high degree of integrity
Ensure appropriate action plans are in place to identify and address financial risks and gaps including a process for escalation to senior management
Ensure oversight and financial audit of payments to vendors
Provide financial controls for all external (allocated) expenditures within the span of control
Participate in the creation of vendor service fee schedules and monitor ongoing compliance
Create a reporting structure for vendors to provide financial reports
Administer an outstanding accounts payable process and procedure to ensure internal compliance with service payment requirements
Job description continued under additonal info

Vendor Mgmt-business Workforce Solutions PM Resume Examples & Samples

College degree, specialized training or equivalent work experience
Minimum five years of combined business, project management and team leadership experience required
Experience with projects in multiple technologies, functions (e.g. transaction management, risk management etc.) and industries
Experience managing geographically distributed and culturally diverse work- groups with strong team management skills
Knowledge of outsourcing methodologies and operating models, and working with professional services firms
Ability to pull together Contractual, Financial and Analytical information and create strategic recommendations
A strong understanding of business procedures, financial services Products and computer systems
Excellent leadership, communication, negotiation, project management, planning, organizational, analytical, decision-making, and problem solving skills

IT Vendor Sourcing Specialist Resume Examples & Samples

Supporting GTCS with follow-up clarification/questions on Vendor related data
Performing data cleansing, data gathering / consolidation / validation for Vendors on Financial and Headcount
Coordinating input from internal vendor database into consolidated reports, identifying of patterns and issues
Summarizing findings and recommendations in senior management compatible presentations and reports
Generating dashboards from different source systems requirements
Performing full range of complex administrative tasks such as gathering new requirement and communication with clients, etc

Manager, Expense & Vendor Management Resume Examples & Samples

Lead and develop business and expense strategy/planning/forecasting for EDB, and monitor results to plan
Ownership of monthly, quarterly, and annual expense management and reporting to senior executives
Business analysis and development of recommendations to maximize key expense and business measures
Proactively identify issues, trends and opportunities and recommend / implement strategies and tactics to maximize key financial and business measures across controllable and uncontrollable items in the P&L
Lead teams and work closely with partners across TD to drive strategies and tactics to identify and implement expense management goals
Lead the development and own EDB's vendor management strategy
Own and oversee the vendor relationships for EDB
Ensure all vendor management practices adhere to the best practices outlined by Outsourcing Governance Office and Strategic Sourcing
Lead teams and work closely with partners on all vendor management projects
Support the management of EDB's TS budget and expenses to achieve EDB's strategic goals while staying within plan
Collaborate with internal and external partners (marketing, IT, operations, risk, legal, compliance, etc.) to ensure the business meets TDBG objectives and standards

Change Management & Vendor Control Manager Resume Examples & Samples

Design and execute programs to implement the Change and Third Party Vendor Management control agenda across identified Consumer Banking business groups
Represent the Control function on relevant Change and Third Party Vendor Management planning and development
Oversee Change Management control activities to ensure initiatives are understood and the appropriate controls are aligned
Partner with Change Management processes (NBIA, Concept Review, myRCR, Business Readiness, etc.) to review / evaluate business change requests and to identify process improvement opportunities
Partner with Compliance, Audit, Operational Risk and other control functions in driving the Change Management strategic agenda to improve the control framework. Follow-up with accountable business leaders and their teams to ensure control issues (regulatory, audit, compliance identified, and business/self identified) are effectively resolved
Develop and implement risk and control change management review processes
Build and Strengthen business Change and Third Party management control relationships
Provide Change Management education to functional Control team, and educate the Change forums on control requirements
Review business change initiatives, work with functional control teams to evaluate and provide feedback, direction, and approval to Change Control processes
Partner within Business Functional and Center of Excellence control team to develop and execute the control program through
5 years in retail financial services industry; including background in operational risk management, audit, compliance, or control
Relevant risk management experience and awareness either gathered through a risk or audit role preferred
Knowledgeable in operational risk and control frameworks (e.g. RCSA practices, KRI, loss events) in a regulated environment
Working knowledge of key banking regulations and associated risks
Demonstrated experience in risk and control self-assessments, process mapping, risk analysis and control design evaluation skills. Quality Assurance techniques / TQM / Six Sigma Black Belt helpful
Self-motivated & confident decision-maker with ability to demonstrate leadership, challenging and influencing change where necessary
Collaborative team player able to develop meaningful and effective working relationships withfellow colleagues
Strong analytical and documentation skills, as well as attention to details
Sound business judgment and objectivity
Flexible and creative thinker
Bachelor's degree (Preferred)
Proficiency in Microsoft Excel and PowerPoint required

Vendor Management Officer Resume Examples & Samples

Bachelor’s Degree in Finance, Business Administration, Accounting, Economics, or a related discipline
Experience in Vendor Management, Operational Risk Management, and Regulation W
Strong organizational, project management and reporting skills
Series7, 24 and/or 63/66 a plus

Manager Vendor Management & Governance Resume Examples & Samples

Detailed understanding of industry accepted IT project management standards (i.e. PMP, ITIL)
Proven ability to execute across multiple locations and stakeholder groups. Ability to influence others effectively across a matrix driven organization
Intermediate proficiency with MS Word, Excel and PowerPoint

Manager, Vendor Management & Governance Resume Examples & Samples

Clearly understand the project landscape and current technology usage across different IT divisions
Build network and be connected with the different IT divisions in NBCUniversal
Be pro-active in understanding project delivery related challenges with vendors
Follow up and drive escalations to closure
Understand VMO’s strategy on outsourcing and drive the agenda internally with the IT stakeholders and externally with vendors
Drive VMO’s governance operationally by leading NPS and Vendor 360 sessions
Be responsible for analyzing and articulating the results from NPS and V360 session to senior management within IT
Bachelor's Degree or equivalent experience in Computer Science/Engineering, Information Systems, or Business
Minimum of 5 years’ experience in IT related vendor management and governance
Minimum of 4 years’ experience in the IT function, with experience in managing projects in one or more of the following areas: Infrastructure (e.g. servers, storage, O/S), Network, Information Security, Application development and maintenance
Broad knowledge of internal auditing standards & requirements
Strong oral communication, business writing, presentation, and facilitation skills
Experience in project management and leading teams

Vendor & Contract Management Resume Examples & Samples

Facilitate and enable the departmental execution and planning of sourcing and location commitments and work to ensure alignment with the broader TIS & CRES location and sourcing strategy. Under the direction of the VCM Manager, drive the discovery of, and escalating, anything that may derail departmental execution
Provide visibility and detailed quarterly updates to senior management to ensure achievements of divisional S&L target and updates on overall Workforce Strategy to highlight the impact of S&L strategy on a global basis
Understand and analyze the reasons for variance against departmental and regional targets and forecast, ensure full alignment with previous commitments, partner to create remediation plans where needed
Collaborate with other key enablers/partners across the regions, e.g. GSSD, LCD, etc to enable reuse of MPP's across regions and minimize re-work, to ensure all upstream and downstream processes are executed in support of required deployments and ensure that TIS & CRES departments are aware of any associated requirements and the specific impact that those requirements will have on their location actitvities
Work to promote awareness and prevent divergence for the TIS & CRES Location and Sourcing strategy and agreed approach
Provide invoice review and validation of bills against contract terms and liaise with business units/service providers regarding the same
Work closely with business and service provider to review and validate all service levels on a regular basis
Work closely with business to ensure that service levels are measuring the right elements that are meaningful to the business; champion the change process if modifications are required
Provide deal normaliztion and business case, analysis and evaluation assistance
Assist in the creation of standard deal normalization templates and business case templates
Provide input and analysis of basic contract architecture (billing units, SLA metrics, cost variability, deal structure – BOT/traditional/fixed fee/etc.)
Assist with the oversight and governance of managed service transactions during the commercial run of the agreements (e.g. committee meeting details, management of CCNs, etc)
Execute VCM opportunities to optimize value and full alignment to strategy
Knowledge and prior work supporting the IT function within financial services or similar regulated entity
Attention to detail, process and data analytical skills
A capable collaborator with the ability to work successfully with a large, diverse and demanding set of clients
An adaptable individual who understands long term versus short term goals
At minimum of 5 years direct working experience related to the commercial side of managed service agreements
A minimum of 2 years direct working experience in IT managed service agreement
A minimum of 2 years supporting a bank or financial services institution

Early Life Support & Project Vendor Management Lead Resume Examples & Samples

Directs the efforts of others and provides oversight into all aspects of project delivery - both at the tactical and strategic levels
Manages the hiring, staffing and maintaining of an effective workforce, which includes career development, performance management, and pay management for team members
Responsible for ensuring that all project managers consistently adhere to industry standard project management methodologies
Understands service offerings in detail to aid in formulating and articulating new business opportunities to support internal and external customer’s strategic direction and growth
Communicates and translates all levels of organizational vision/strategy to staff
Responsible for executing and managing functional and business goals for the group including budgetary goals and objectives
Influences individuals regarding issue resolution, problem solving, or championing the project management value proposition
Prepares and presents reports to all levels of leadership and staff
Ensures critical outcomes are met for each project, program and/or portfolio for which they are responsible, or their staff is responsible
Ensures that effective project controls are in place to monitor project performance. Provides effective performance reporting for internal and external customers
Understands the links and dependencies between the projects and other in-flight projects and/or business initiatives
Provides direction and guidance for operations, administration and results for multiple departments within a function or work area
Exercises control over resources, policy formulation and planning
Collaborates with subordinate leadership to set strategy and business objectives
Provides leadership and direction through lower-level leaders
Implements tactical and strategic change through subordinate leaders
Work is guided by functional strategy
Establishes operational objectives for leaders and/or teams of professionals across the sub-function
Implements policies and defines approach to strategy achievement for area managed
Decisions may impact overall business, but are mainly related to the department or work area
Provides authoritative advice to top leadership (CXO level) based on deep subject matter expertise
Accountable for related performance objectives
Initiates integrated business plans based on senior leadership strategy
Leads a team of leaders responsible for carrying out the objectives of the department or work area
Leads teams in understanding the link between organizational objectives and their contributions
Builds long-term development and succession plans
Applies influence and negotiation skills to drive business results
Collaborates with key stakeholders both internal and external
Serves as important liaison to external contacts (customers and vendors)
Assumes responsibility for sales objectives
Guided by long term objectives and business requirements
Analyzes long-term impact of new or anticipated strategies and decisions
Leads teams to solve abstract problems without precedent
Diagnoses and resolves ambiguous problems
Leads rigorous process and service improvement programs
Responsible for the daily management of a blended team of senior level project and/or program managers including but not limited to: problem solving, and regular communication with management, suppliers/partners, development, and coaching and mentoring of the team
Develops budgets, schedules and performance requirements
A high level of engagement will be expected to support the sales of services
Leads a team that is typically responsible for managing a large-sized portfolio in which the projects are primarily a blended mix of simple, standard, and complex projects with a higher percentage of complex projects
Project timelines within the portfolio may be aggressive with a majority of projects averaging duration of 6 to 30 months, with moderately defined or vague project scope
The portfolio’s span of impact within an organization may be enterprise-wide, and may have deployment that encompasses one to seventy countries, may involve one to thirty stakeholder groups, and may span one to twenty functional disciplines
The effort may be provided with a mix of project delivery resources, adding a higher complexity and greater risk
May have a high level of complexity or variation of the PMO standard services provided according to the contract any may have significant increased risk due to multiple project management-related contractual Service Level Agreements (SLA)
Ability to apply the standard PMO Functional Skills, to the extent necessary, to oversee and manage a senior team and large-sized portfolio
Expert people management skills including team building, performance management, pay management, conflict management, talent management
Demonstrates expert ability to articulate the typical components of an effective project management information system
Demonstrates expert ability to manage project delivery and project portfolio governance
Demonstrates expert ability in PMO management including executing and managing the processes and the interactions used to plan, acquire, assign, develop and manage the resources that operate a PMO Organization
Influencing in a matrixed organization
Inspires others: Foresees a vision of the organization in the future
Network building: Builds a network of experts. Effectively navigates and utilizes network across various business units to orchestrate technical and domain expertise to develop a more effective integrated solution. Raises maturity of project management by leveraging best practices from across project management community both internal and external
Organizational change management: Endorses change, sponsors change initiatives, and searches for other organizations’ best practices to adopt or modify change
Expert at building strong teams
15+ years of relevant project/program experience preferably in IT related field, 20+ years preferred
10+ years of experience leading and managing teams preferably in IT related field, 15+ years preferred
Experience in six sigma preferred

Vendor Services Assistant Manager Resume Examples & Samples

Support the business by providing a variety of specialized services while ensuring daily department operations,including department audits, run smoothly and deadlines are met
Develop, evolve and execute business processes to support the department
Strive for increase in efficiencies through a decrease in front end errors while ensuring service is not compromised
Hire, supervise, and coach an efficient and effective team that meets the needs of assigned functional area
Partner with manager in order to lead team as a united front
Partner with merchants and other business partners to align processes ensuring accurate financial records

Information Security Vendor Risk Specialist Resume Examples & Samples

Intiate contact with domestic and international third party vendors to apply a triage questionaire
Evaulate triage questionaire answers to assign an initial risk rating to each vendor
Conduct an ISO 27001/2 review on high-risk thrid party vendors including reviewing answers for relevance and submitted evidence to support those answers
Conduct on-site risk reviews of highest-risk third party vendors
Render a final information secuirty risk rating for each high-risk vendor including indentifying any gaps and needed remediations
Support continued vendor oversight to ensure that gaps are remediated in agreed timeframes
Manage annual vendor life cycle management for information security risk
3-5 years experience in information security roles
Experience in reviewing and evaluating vendor risk
Must have working knowledge of information security control standards and frameworks, such as, ISO 27000 series, CoBIT, FFIEC, COSO, or NIST 800-53
Broad knowledge of IT security concepts and technologies, including: data loss prevention, firewall, intrusion detection, forensics, anti-virus, authentication, access control, and third-party access management
Broad experience and knowledge of IT concepts and technologies in relation to business applications, operating systems and networking
Relevant Information security experience (CISSP, CISM, CISA, or ISSAP certifications preferred)
4 year bachelor degree in information security, computer science or related field

Senior Vendor Analyst Resume Examples & Samples

Excellent communication skills-written and verbal
Must be responsive, professional, and supportive to the business partners as well as the vendor
Ability to communicate to executive level staff in our vendors' organizations as well as to internal business managers
Also must be able to manage multiple tasks/projects at any given time
High level of proficiency with MicroSoft Office Suite required

Avp-vendor Governance Resume Examples & Samples

Creation and leadership of the Program, ensuring its operational effectiveness, efficiency and robustness in order to meet all requirements, deliverables and milestones to time, quality and cost
Communication and influencing; preparing and presenting Operating model, reports and proposals in order to ensure the BTCI Leadership team and BU Heads make informed decisions
Develop and maintain strong relationships across the stakeholder group including Leadership, Businesses, Operations, Finance and Sourcing
Ensure efficient running, governance and control of Vendor Governance processes and fora
Ensure that all change management activity has a robust business case and delivers the promised benefits
Strategic Planning – strategic thinking converted into practical tactical plans to align objectives with business requirements; attention to detail
Creative solutions – ability to create new hypotheses, test rigorously and rapidly act to move to implementation
Design and manage the vendor management strategy and processes in alignment with the Businesses; demonstrated process orientation
Entrepreneurial – Comprehensive and extensive experience in business management with an ability to take effective entrepreneurial and commercial risks. Demonstrate tenacious cost consciousness for the organisation
Role model for Business management and Vendor management within the organisation with extensive knowledge about business management processes especially pertaining to Vendor relations. Readily share technical knowledge and expertise with others
Personal Impact - ability to set direction and lead a large Program
People and Capability management along with mentoring of key talent. Team Leadership and Performance Management
Service Excellence with focus on continuous improvement
Drive for results while focussing on quality and timeliness
Strategic approach with a focus on the ‘big picture&#8217
Strong planning, organisation and co-ordination skills
Developing and managing strong senior level business and stakeholder relationships
Excellent negotiation, relationship management and influencing skills at senior levels
Results & delivery focussed. Attention to detail
Consultancy Skills
Ability to solve problems using sound judgement & analysis
Knowledge of MS Office: Excel, PowerPoint, Visio, Word applications

Associate Director Technology Vendor Management Resume Examples & Samples

Accountable for the vendor management process on the EY Audit Transformation Program
Manage the vendor management process on the Audit Transformation Program, involving key stakeholders to ensure global integration and alignment with business objectives. Communicate the process globally
Lead and/or assist in Master Services Agreement (MSA) negotiations with vendors (pricing, delivery terms, tooling costs and ownership, payment terms, warranty rebates, etc.), and related on-going supplier negotiations
Measure the effectiveness of the vendors in delivering contractual obligations as defined in the agreement and EY execution of contract obligations
Apply a consistent methodology of working with vendors across the Audit Transformation Program
Alignment of vendor activities to the Audit Transformation Program priorities and strategy
Provide the ability to manage vendor’s performance based on a defined set of criteria. If needed define/refine, develop and implement tools, reports and systems to measure and manage the vendor’s management processes utilizing all available data and conduct scheduled supplier performance reviews
Remedy poor performance by proactively managing the vendor performance and put in place and monitor get well plans
Support IT Services in their commercial management and budgeting of vendor engagement across the Audit Transformation Program
Take a key role in the Technology Procurement function, supporting improvement in processes, policy, systems, management information and reporting
Coach team members and develop the Vendor Management team
Manage the Vendor governance framework
Maintain and provide a current understanding of industry best practices and technology trends
Be a thought leader and solution provider whilst implementing Procurement processes in compliance with the Procurement Policy
The selected candidate will have 2 direct reports in different locations and provide guidance, leadership, coaching and day to day management for the rest of the program team
Proven success in leading the sourcing portfolio for multi-million dollar annual services expenditure
Experience in market trends, tier 1 and 2 vendor relationships and expert guided analysis (e.g. utilizing Gartner, Forrester, etc.) guiding the vendor sourcing decisions of the CIO and their direct reports
Experience of leading a vendor management team in a complex and global environment
Experience of maintaining strong relationships with vendors ensuring that they are providing the best value to E&Y at all times
Demonstrated success in developing and implementing strategic sourcing strategies
Proven ability to build strong relationships and create a network of resources
Experience of stakeholder management at CTO or CIO level
Strong analytical and negotiating skills
Bachelor’s degree in related discipline
Minimum of 10 years’ experience in a global sourcing, vendor management, and commercial or procurement role, with experience of managing a small global team. Experience in a technical delivery area such as architecture, security, or applications management and operations is a plus
CPM qualification is desirable

Vendor Relations Management Resume Examples & Samples

Ability to identify areas where an outsourced provider can be further leveraged to supplement existing domestic operations including the ability to develop and managing project plans for the training, onboarding and go live of additional resources
Day to day management of TCS associates including the onboarding, off-boarding, review and approval of timesheets
Perform analysis and identify abnormal trends related to functional area KPI’s and metrics including business cadences, staffing and capacity modeling, timeliness, accuracy, TFE and key risks. Escalate issues and findings to management for quick resolution
Ability to handle systems issues that may occur during atypical business hours
Responsible for any complaints/questions related to TCS processing ,providing feedback loops and solutions to the offshore teams regarding all issues identified
Facilitate discussions between IIOPS and TCS to address performance or quality issues
Handle the scheduling of weekly management and team lead calls to address issues or challenges related to TCS processing and trends
Utilize lean and other tools to provide insights that enable business efficiency and have the ability to support it
Function as primary intermediary with IT for the Pension Support Services VDI image
Analyze large quantities of data trends and determine root cause(s) and collaborate with others to execute mitigating actions
Assess existing processing policies and procedures, training programs and skill sets to identify improvements
Determine appropriate meeting/business cadences needed to most effectively and proactively prepare the business for goal achievement
Develop implementation plans and assist in their execution where people, process or technological gaps exist
Ability to craft executive level presentations from a basis of facts with minimal oversight
Frequent interactions with senior level managers and employees across TIAA-CREF, CSG and Individual & Institutional Operations
2+ years financial or data analysis and/or communication/organizational administration experience
Solid communication, process development and analytical skills
Strong proficiency with Microsoft Outlook, Excel, Word and PowerPoint
Proactive self-starter with the ability to work well under pressure, prioritize and multitask
Experience engaging offshore resources in a professional, unbiased and effective manner
Ability to manage multiple overlapping projects/assignments at one time with minimal direction
Ability to function effectively and proficiently in an environment of ongoing change
Willingness and ability to travel overseas as necessary
Excellent interpersonal, written and verbal presentation skills
Strong project management, organizational administration and data analysis experience
Ability to work in team settings as well as independently and adapt quickly to new processes and changes
Knowledge of retirement products and other financial products and services
Retirement industry experience a plus
Knowledge of SPRO helpful
Knowledge of Clarity helpful

Strategic Vendor Program VP Resume Examples & Samples

Key focus on risk mitigation and reporting across programs assigned, as well as support for reporting across WMG Operational Risk, Firm wide Operations and WMG Business
Leading small and medium-scale projects with multiple vendors
Proactively identifying and managing issues to full resolution
Developing objective, data driven recommendations wherever possible
Communicating with senior management teams to escalate/resolve project conflicts
3 -7+ years of experience in project management, process engineering or strategy within a financial services or operations environment
Experience within a wealth management or investment banking environment is highly preferred

V.P PMO & Strategic Vendor Management Resume Examples & Samples

At least 8 years’ experience in vendor management, program management and overall 12+ years in Project Management or equivalent
PMP/PgMP , ITIL, and agile certifications highly desirable
Ability to craft project management approaches based on lean, agile and traditional project management approaches. Deep understanding of how and when to implement each type of approach for project management
Superb written and verbal communication
Extensive negotiation and facilitation skills
Ability to work effectively across every level of the organization and to establish strong credibility with executive management
Ability to see the big picture and generate or adopt new ideas; develop medium and long term strategies that account for internal and external factors coupled with a willingness to roll sleeves up and get the job done
The drive and determination to personally see things through to completion
Ability to create an open environment where conflicts pertaining to project priorities and funding decisions can be aired and resolved in an objective manner
High level understanding of technical concepts as related to the linear and nonlinear industry
Ability to create trust, and to motivate
Assemble and lead great teams
Ability to create and deliver executive-level summary reports and presentations
Experience with project scoping
Management experience in software and internet development
Comprehension of the media and technology services business landscape
Comprehension of technical requirements and development methodologies
Knowledge of various outsourcing delivery structures
Appreciation for managing technical teams, including offshore resources
Strong analytical skills and problem solving ability
Attention to detail, sense of urgency, work ethic
Successful Project Management track record
Ability to communicate effectively and clearly
Ability to effectively assess technical problems
Ability to work on a multitude of concurrent projects
Strong understanding of Technology Contract best practices and risk management
Knowledge of Software License Assurance and tools / processes to help track license use

Analyst Vendor Risk Management Resume Examples & Samples

Key supporting role in maintaining the Compliance database per company guidelines, researching active purchase orders, invoices, and other expenses to ensure adherence to policy
Prepare and review various weekly, monthly, quarterly, and annual vendor risk reports in support of internal and regulatory requirements
Support Risk Managers with daily risk activities required both pre- and post-contract execution
Act as local point of contact on vendor risk issues for Asia region sourcing deals
Evaluate documented vendor control details and prepare existing vendor questionnaires for periodic validation of residual risk levels
Coordinate /follow up with vendors to obtain complete submissions, assess the quality of responses, upload supporting documents to internal system, and advise vendors of follow-up queries
Review vendor certifications (e.g., ISAE3402, ISO27001, SSAE16, SysTrust) and annual insurance certificates
Coordinate with subject matter experts to ensure timely review of vendor penetration and vulnerability test reports and follow-up actions
Investigate queries on vendor status
Strong Microsoft Excel skills are essential; experience with Microsoft Access a plus
The preferred candidate will have a minimum of one to two years of risk management, sourcing, or accounting experience in technology, business continuity, operational, or vendor risk with a general understanding of Vendor Risk Management
Familiarity with the banking industry regulatory requirements to manage third parties (Basel, FCA, FFIEC, OCC, SOX) a plus

Americas Media & Vendor Operations Manager Resume Examples & Samples

Capacity Management/Planning: Work with the various UBS Service Operations Managers to optimize overhead within the service and to tightly control costs while allowing sufficient flex to support a changing environment
Reporting: Development, monitoring, analysis and publication of performance metrics for all in scope services (including various reconciliation and audit activities)
Tools: Become expert on UBS Tape & Hardware Inventory Tools in order to maintain quality of inventory respectively
Documentation: Development and/or review of documentation for operational procedures and service contingency plans
Vendor Oversight: Work with the Regional DC Service Delivery Managers to ensure contract alignment, reporting on service performance and operational processes are consistent with our regulatory, policy and service level needs
A background in media & vendor management – handling processes and techniques, regulatory requirements, data wiping and media destruction, etc

Assurance IT Vendor Delivery Resume Examples & Samples

Partner with Assurance IT leadership to evaluate current vendor strategy and provide plan for optimization resulting in improved delivery and relationship management
Drive Assurance IT vendor strategy to meet short-term goals as well as longer-term strategic goals
Implement Assurance IT vendor strategy for 1 to 3 years by partnering with initiative leads and Assurance IT leadership
Responsible for the successful management of key Assurance IT initiatives like (Audit Transformation) where vendors are engaged to deliver transformation. This includes
Hands-on operational IT issue identification and resolution
Contract compliance oversight for assigned Vendors with Assurance IT
Issues and Escalation Management
Build and manages the Governance and Operational Model and partners with Assurance IT to manage ongoing performance and relationship of Vendors working in the Assurance IT organization
Responsible for ensuring the vendors meet Assurance IT’s business objectives, performance standards and contractual obligations
Assurance IT Vendor Delivery/Relationship Management Lead continuously evaluates the vendors marketplace and industry offerings to stay informed of trends, value-added options and industry practices and makes recommendations to Assurance leadership
Establish and manage ongoing operational and governance models to support key Operations for vendors within the Assurance IT
Manage the service level agreements, performance metrics and Assurance service expectations and standards with vendors involved in delivering Assurance IT initiatives
Liaison with Global Technology Procurement team for Assurance IT requirements like
RFI/RFP (Sourcing)
Software and Hardware Procurement (Program/Transformation requirements)
Single-Source Vendor requirements (Program/Transformation requirements)
New Vendor requirements, etc. (Industry trends, requirements for Assurance IT initiatives)
Act as a single point of contact for Procurement for Assurance IT
Implement an Assurance IT Vendor Delivery Dashboard which will provide Assurance IT leadership and Transformation holistic view of Vendor performance across Assurance IT portfolio
Develop key collaborative relationships with vendor’s leadership and account team to promote effective vendor performance, service delivery and ongoing relationships within Assurance IT organization
Provide consultation and best practice guidance to all members of Assurance IT
A degree in computer science or a related discipline, or equivalent work experience

Senior Vendor Management Consultant Resume Examples & Samples

5 – 7 years work experience in Vendor Management, Finance, Project Management, Risk Management, Sourcing, Internal Audit
Excellent stakeholder management
Demonstrated passion for learning and accepting new challenges
Demonstrated experience in the implementation of corporate processes such as frameworks, guidelines, etc
Demonstrated leadership and management ability is vital. The ability to persuade by printed and spoken word is critical
Demonstrated ability to work independently and execute with excellence
Role model in influencing individuals towards achievement of objectives
Strong collaborator and are comfortable working with partners at various levels in the organization
Ability to create and facilitate meetings, regardless of size
Ability to analyze, understand and communicate corporate documentation such as policies, guidelines, frameworks, etc
Strong grasp of TD culture

Vendor Relations Management Resume Examples & Samples

Ability to use data, analysis, cost objectives and industry impact to deepen strategic sourcing in areas where an outsourced provider can be further leveraged to supplement existing domestic operations or where others can be added, including the ability to develop and manage associated budgetary forecast and impacts/savings, project plans for the training, onboarding and go live of additional resources
Day-to-day management of TCS associates including the onboarding, off-boarding, review and approval of timesheets; handling of escalated cases
Perform analysis and identify abnormal trends related to functional area KPI’s and metrics including business cadences, staffing and capacity modeling, timeliness, accuracy, TFE and key risks. Escalate issues and make recommendations to management for appropriate resolution and executing those plans
Serve as primary point of contact for any systems issues that would interrupt business processing and that may occur during atypical business hours
Responsible researching and resolving any concerns/questions related to TCS processing received from any internal or external business partners, providing feedback loops and solutions to the offshore teams and ensuring their resolution
Facilitate discussions between IIOPS and TCS, develop and execute strategies to address performance or quality issues
Establish and drive appropriate management cadences that address capacity management, cross-site leadership opportunities and key learnings, performance trends and mitigation strategies
Utilize lean and other tools to provide insights and drive solutions that enable business efficiency and effectiveness
Analyze large quantities of data trends and determine root cause(s), collaborating with others to effectively execute mitigating actions
Proactively assess existing processing policies and procedures, training programs and skill sets to identify improvements; create and execute associated actions
Determine and perform business analytics and cadences needed to most effectively inform and proactively prepare the business for goal achievement
Ability to craft executive level presentations from a basis of facts with minimal oversight in an ever-changing environment
Frequent interactions with senior level managers and employees across TCS, TIAA-CREF, CSG and Individual & Institutional Operations
TIAA-CREF Operational management experience
Knowledge of SPRO preferred
Knowledge of Clarity preferred

Manager, Vendor Evaluations Resume Examples & Samples

Lead vendor evaluations including physical security, digital security, management systems and related processes
Support and/or manage all aspects of the evaluation lifecycle, including planning, fieldwork, reporting and archiving
Evaluate and test business processes and controls and identify areas of risk
Apply current knowledge of IT trends and systems processes to identify security and risk management issues and opportunities for improvement
Provide comprehensive and accurate reports to assess, document, and communicate results of evaluations
Liaise with vendors to report, monitor, and remediate risks
Work with internal assurance teams and business unit stakeholders to plan vendor evaluation strategy, define objectives, and address technology-related controls risks and issues
Act as Information Security subject matter expert to vendors and in-house personnel
5+ years of experience in information security and / or security architecture
Broad technical skills in conducting network and application security assessments and ISO 17799/27002 based security assessments
Broad technology expertise with application, system integration, data, and/or infrastructure knowledge
Knowledge of studio IT systems, including production and post-productions environments
Thorough knowledge of feature film production and post-production industries, services, and workflows (e.g., DI, editing, visual/audio effects, encoding, dubbing, DVD/BD replication)
Experience evaluating physical security protocols at facilities
Must have strong communication (written and verbal) and listening skills
Strong analytical, organizational and decision-making skills
Willingness to travel up to 25% domestically and internationally
Certifications in one of more of the following - CISSP, CISM, CISA, CPP, CRISC, CEH, ITIL
Bachelor's degree in Computer Science, Information Systems, IT Engineering, or a related field

Coordinator, Vendor Relations Resume Examples & Samples

Continual maintenance of the company's Vendor Reference Manual
Ensure the Vendor Reference Manual has an up to date French translation
Externally, regular distribution and periodic mass mailing
Internally, posting of updated manual to intranet
Expert/go-to contact for VRM inquiries
Expert/go-to contact for vendor labeling requirements
Troubleshoot/firefight internal and external labeling compliance inquiries/issues
Maintain labeling training documentation targeted to individual business teams
Provides compliance/labeling training
Troubleshoot/firefight DC receiving issues
Maintain position description & training manuals
Post-secondary education
Preferred Retail, Supply Chain, and EDI knowledge
Preferred Canadian labelling regulations knowledge
Advance knowledge of various applications (e.g. Windows, Excel, Access, Word, etc.)
Inspire with Service
Lead with Passion
Earn lasting Relationships

Senior Vendor Governance & Control Expert Resume Examples & Samples

Maintain and develop tools (incl. reporting) and templates to support implementation
Monitor compliance of framework with respective regulatory developments and act upon identified gaps
Proactively interact with Vendor Relationship Managers, Contract Managers and ODC Managers to support implementation and to collect feedback of areas for improvement
Leverage understanding of vendor portfolio to identify and initiate strategic initiatives
Build relationships with internal business partners for systematically assessing vendor management practices and for identifying areas for improvement
10 years of relevant experience (operational or consulting) in vendor management/outsourcing/procurement
Good understanding of the outsourcing market and the relevant global outsourcing suppliers
Demonstrated leadership capability, and positive approach to motivating people
Strong business consulting and conceptual skills
Strong communication and relationship building skills – proven ability to impact and influence decisions & individuals
Must consistently demonstrate integrity, active collaboration and constructive challenge

Director of Originations Vendor Management Resume Examples & Samples

10 - 15 years experience in Financial Services environments
Ability to interface with and influence senior management to secure decisions related to strategies and initiatives
Candidate should be able to demonstrate a record of success with the management of a team of experienced professionals and teams that include multiple businesses, support functions and external business partners
Candidate should possess in depth knowledge of best practices in program/project management and be able to demonstrate a track record of success associated with the management of high complexity projects, systems conversions, product or service launches, etc. in cross-function, cross-business and multiple partner environments
Candidate should be able to demonstrate a working knowledge of the Mortgage business model as well as a working knowledge of the roles and processes of business functions that include Sales, Operations, Decision Management, Risk Mgmt, Finance and Technology
Candidate should possess a working knowledge of the consumer financial services regulatory environment
Candidate should have experience working with third party service providers

Vendor & Contract Management Resume Examples & Samples

Service Level Management
Review Service Level report for compliance with contract requirements
Solid organizational skills; project management experience is desired
Knowledge of SharePoint
University degree or equivalent

VP-vendor Risk Management Resume Examples & Samples

Track that Technology & Data Vendor Relationship Managers are meeting with their vendors at a minimum at the frequency prescribed, report on complaince and escalate non-compliance
Track that the Inter-Affiliate Governance meetings are being held at the required frequency, , report on compliance and escalate non-compliance
Prepare reports and dashboards to be used by the Inter-Affiliate Relationship Managers in their periodic meetings
Track the quality of these meetings and give feedback including both a scorecard and recommendations for improvements,
Prepare materials for the Vendor Relationship Managers and Inter-Affiliate Relationship Managers to facilitate their meetings with vendors and to ensure that the value of these meetings are maximized,
Undertake briefings with Vendor Relationship Managers and Inter-Affiliate Relationship Managers prior to their meetings with vendors,
Assist in the production of minutes, where requested,
Escalate concerns about the quality of meetings and of artifacts
Confirming that all mitigation strategies have been put into operation or are tracking to plan for implementation
Confirming and regularly reaffirming that all residual risk has been accepted by a business owner in writing (including when business owners change)
Monitoring policy changes within MS that could could change the vendor?s risk profile or could require different mitigation strategies
Performing regular re-certifications of key risk factors (e.g. annual SSAE 16/SAS 70 reports)
Maintain master list of procedures mapped to policies, relationship lifecycle and risk categories
Maintain RACI chart
Create and maintain procedures governing the operation of offshore VM/VRM (Vendor Management / Vendor Risk Management) center
Maintain ?audit pack? that provides complete picture of VM/VRM activities in a format ready to share with auditors/regulators
LI-AT1
College/Bachelor degree and 9+ years of on Job experience
General IT background (Application Management or Infrastructure)
Experience in successfully managing services relationships either as a buyer, advisor or seller
Proven Team Leadership skills
Ability to select and lead contingent labor
Capable of working independently with limited oversight and leading a team of people with various levels of experience and set of skills
People/resource management skills
Must be able to communicate comfortably with senior Technology & Data MDs
Must be a team player and foster a team first environment and culture
Experience working in Financial Services,
Experience with vendor relationship management
Background in Risk management
Experience managing interactions with auditors and regulators
9+ years of total work experience with 2+ years in a team lead position directly responsible for 10+ member teams

Bus Analyst Outsourced Vendor Management Resume Examples & Samples

Contributes to the maturity of the Vendor Management team. This includes creating and refining processes, tools and templates that can be applied across all vendors and categories
In depth knowledge of the Master Outsourcing agreement to be able to hold suppler accountable for terms and to interpret these terms to Technical Teams
Recommends systems and processes improvements to increase contract effectiveness
Responsible for acting as single point of contact for suppliers to the Vendor Management office and managing those relationships
Research, analyze, and evaluate vendor activities in relation to supplier requests ensuring the overall contract is upheld
Responsible for auditing suppler SLAs and address any concerns
Serve as liaison to other internal teams where Vendor Management will utilize their expertise and tools
Instinctively initiate corrective actions when expectations are at risk of being missed
Being able to influence others, suppler and Technical Teams
Demonstrated experience documenting and analyzing information and data
Strong analytical skills and a deep understanding of vendor management business processes
Ability to partner with business units to recognize areas that require improvement and make recommendations for efficiency gain
Proven ability to multi-task and assess and prioritize responsibilities

Associate IM Operations Vendor Management Resume Examples & Samples

Bachelors degree in Management/ Accounts
Prior work in vendor management or BPO experience preferred
Knowledge of sharepoint and MS accessDB an added advantage
Prior experience of working with Global teams/Transition Management /PMO work would be preferred

Senior Market Data Vendor Analyst Resume Examples & Samples

Working closely with the business to understand the requirements and advise on best options available
Provide transparent reporting to the business on market data spend, budget and usage
Bachelor Degree or International Equivalent
Banking experience with good knowledge of investment banking and/or global markets
Excellent written and verbal communications kills; presentation skills preferred
Organized and well structured
Strong prioritization and time management skills
2 or more years work experience in data management, with strong awareness of industry data standards (e.g. ISO, NACE) and reference data policies and procedures
Strong research, analysis and policy or report writing skills are essential
Strong interpersonal skills and client oriented

Vendor Information Risk Manager / Analyst Resume Examples & Samples

Coordination with key stakeholders in Risk, Procurement, and Legal to refine alignment of related VIRA processes, inputs and outputs, functions, responsibilities, workflows
Enhance Governance Risk Compliance (GRC) tool configuration, maintenance, and workflows
Update VIRA questionnaires and processes
Conduct vendor site visits
Manage assessment findings in the risk register
Streamline risk register dashboard and reporting
Present key vendor risks that affect the firm to senior management
Collaborate across multi-departments to promote industry best practices and strategic organizational security efforts as well as the development of our IT security policies
10+ Years' Experience
Strong working knowledge of Bloomberg's product offerings
An understanding of the operational and technical infrastructure of financial firms and the financial markets
Strong skills in developing relationships and partnerships with key stakeholders
Ability to operate at both an operational and tactical level
Strong cross-group collaboration and relationship management skills including directing & coordinating virtual teams to achieve deliverables
Demonstrated change management, project management and problem-solving skills
Security and Risk Certifications such as CISSP or equivalent
Exercise convincing leadership
Ability to quickly prioritize according to business needs
Proven consultative and customer relationship skills
Attention to accuracy as well as the ability to work under pressure and consistently meet deadlines
A keen analytical thinker with the aptitude to collate and validate data, evaluate the reliability of sources and the relevance of information to Bloomberg operations
A demonstrated ability to work in tandem with other business units to ensure the consistency of communication and deliverables

Vendor Sourcing Team Leader Resume Examples & Samples

Creating reports and presentations for senior management internal and vendor meetings
Gathering data from stakeholders and validating collected data
Scheduling and administering business meetings
Managing the team and ensuring service delivery within agreed SLAs

Vendor Risk & Compliance Support Resume Examples & Samples

Demonstrate experience defining and documenting new processes, system and reporting business requirements
Bachelor’s degree in Business, Finance, Economics or other analytical discipline
5-10 years of Procurement experience - required

Financial Accountant Level, Vendor Management Resume Examples & Samples

Perform reconciliation of bank accounts and general ledger accounts
Provide guidelines and respond to queries from liaison offices & sourcing team in relation to Finance policy and procedures
Good analytical and problem solving skills
Minimum 1 to 2 years of relevant working experience in a sizable multinational organization

Vendor Assurance Senior Manager Resume Examples & Samples

Bachelor's degree in related field and/or a combination of education and professional experience
Minimum 6 years of professional information security and/or compliance work experience required. Valid experience includes information security related work performed as a practitioner, auditor, or consultant
Proficient in risk assessment, interpretation, analytical and negotiation skills
Knowledge and experience with KYC, AML, OFAC, etc
IT Risk Management/Audit industry certification (such as CISSP, CISA,CISM, ISO27001, CRISC, etc.) a plus

Vendor Assurance Analyst Resume Examples & Samples

Minimum 4 years of experience in Compliance, Audit, IT Risk management, Project Management or equivalent
Proficient verbal and written communication skills, including the ability to effectively lead discussions and meetings
Proficient in MS Office - Word, Power Point, Excel, Visio, etc

Senior Product Manager, Vendor Experience Resume Examples & Samples

Lead the creation and definition of innovative business, product and vendor experience concepts by collaborating with a team of engineers, designers and multiple business teams
Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to our vendors
Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
7+ years in a Product Management, Product Planning or Program Management role with hands-on experience driving product strategy, product definition and prioritization
Direct experience in driving product strategy for online/mobile products
Strong customer focus and bias for action
Ability to manage, prioritize and execute multiple projects in a fast-paced environment
Demonstrated ability to formulate data driven decisions that lead to results
Bachelor’s degree in computer science, engineering or business, MBA strongly preferred

Vendor Operations Manager Resume Examples & Samples

Merchandising
Transportation
Fulfillment Center & Supply Chain Management
Accounts Payable
Demonstrate exceptional management, cross-team collaboration and guidance
Assign personnel and ensure quality on pre-event operations calls and confirmations on key accounts
Monitor workflow and management reporting for delays and trends within our portion of the supply chain
Work closely with the Vendor Operations Analyst and Project Manager to ensure quality of analysis, requirements and deliverables
Set expectations with zulily’s partners, manage conflict and relationship issues with a calm demeanor and professional business conduct
Oversee purchasing, receipt and all Vendor Operations functions for footwear division
3-5 years management experience in a fast paced environment
Bachelor’s degree in business or related, or equivalent years of experience in supply chain management or operations, preferred
Familiarity with the retail industry, specifically operations and ordering complexities, footwear industry knowledge preferred
Strong working use Microsoft Office; advanced user of Excel
Ability to analyze data, structure analyses, and derive conclusions
Possess a courteous and professional phone, written and in-person communication skills with the ability to maintain successful relationships with internal departments
Strong organizational skills and ability to summarize issues while prioritizing a team’s daily activities and unexpected distractions
Adept at problem solving and recommending proven solutions
Must be able to work as a member of a leadership team, reporting regular metrics

Vendor Fulfillment Coordinator Resume Examples & Samples

1+ year of experience in Retail or related field
Bachelor’s Degree in Business Management or related field
Solid analytical skills

Vendor & Contract Project Manager Resume Examples & Samples

Bachelor of Science Degree in a relevant scientific discipline
Vender and Contract-related experience with financial accountability
3-5 years of experience in the pharmaceutical industry
Proficient computer skills including MS Office, specifically Word, Excel , PowerPoint, Lotus Notes, and SAP
Knowledge of GAP (Generally Accepted Accounting Principles)
Knowledge of MS Office suite of products with expertise in MS Excel
Strong professional communication skills, both written and verbal
Good leadership and decision making skills
Ability to work independently, or as key team member

Director of Vendor Management Resume Examples & Samples

6+ years of experience in Medicaid/Medicare, HMO/PPO, and Pharmacy Benefit
Bachelor's Degree in related field
Strong Pharmacy experience
Flexibility in traveling for on-site annual and pre-contractual audits
Strong analytical and financial analysis skills
Broad project management experience
Ability to communicate effectively with different departments and levels within the organization
Supervisory or Management experience

Orc-credit & Market Risk Vendor Control Resume Examples & Samples

Review exceptions/breaks and the quality of research conducted by TCS and provide relevant feedback where necessary
Participate in Weekly Risk Meeting to review all outstanding risk issues with TCS
Assist and train the staff at TCS in exceptional processing cases, if necessary
Perform various intra-day & end of day control checks on occasional basis to ensure that TCS delivers quality output
Assist staff at TCS to perform root cause analysis and elimination of issues at source
Identify risk issues, escalate where appropriate and provide assistance in resolving
Ensure upward and peer communication of developments and issues
Review changes suggested by TCS related to process, documentation, etc. and approve by following the proper change management process
Perform various reconciliation functions for those processes retained within the Control Group
Ensure the team?s SLAs are met and, where possible, exceeded
Actively seeking out opportunities to improve the teams control framework and ensuring controls are carried out in as efficient a manner as possible
Ensuring existing procedures are documented, kept current and complied with
Participate in testing to protect process from impacts of system/booking changes
Developing and maintaining relationships with key stakeholders and business partners
Build an understanding of our process and how this links to our clients requirements and the regulatory framework
Pro-actively communicate exceptions / issues within our processes which may impact our clients but are out with our immediate scope of reporting
Provide periodic updates on project deliverables to team management
Participate in weekly / monthly risk meetings with key internal stakeholders, providing updates on outstanding issues
Proven analytical and problem solving skills, alongside the ability to assimilate and learn quickly
Excellent organisational skills, including working with and ensuring vendor team meet deadlines consistently
Demonstrates ownership of issues and an eye for detail and thoroughness
Excellent oral and written communication skills, with the ability to moderate style and delivery as appropriate
Confident, well-rounded and methodical in approach
The ability to work in a constantly changing environment; identifying where process improvements can be made
Guardianship focused, with the ability to identify risk areas and question accordingly
Focus on delivering superior client service
Proven self starter with the ability to independently whilst being a solid team player
Proficient in MS Office suite of applications
Knowledge of Market Risk Theory and Concepts
Knowledge of Fixed Income, Equity & Commodities Products
Knowledge of Firm Trading, Operations and Finance Systems

Orc-credit & Market Risk Vendor Control Resume Examples & Samples

Excellent verbal and written communication abilities
Superb attention to detail, accuracy & quality
Proven management experience. Skills in delegation, organisation and people management to ensure the team works effectively and efficiently
Strong time management and task prioritisation skills. Willing to work additional hours to ensure all deliverables are performed within required timescales
Strong sense of urgency, accountability and ownership
Focus on guardianship, ensuring that issues are identified, escalated, resolved and reported on a timely basis
A positive outlook, energy and enthusiasm. Is a self-starter who takes individual ownership for work quality and improvement. Leads by examples working with drive and determination
Ability to work well under pressure, lending control and order to a difficult or pressurised situation
Ability to absorb information and learns quickly
Innovation and creative skills ? challenges the existing processes and status quo
Excellent inter-personal skills
Knowledge of Credit and Market Risk theory and concepts

AP & Vendor Management Specialist Resume Examples & Samples

College degree or above, majoring in Human Resource Management, Social Welfare, Business Administration or related is preferred
1 year+ S.B. management or HR related working experience ,MNC’s experience is preferred
Responsible, careful and cooperative working attitude
Basic knowledge on Chinese labor law or regional S.B. policy
Familiar with the employee enrollment and termination,Social Benefit and Housing Fund online declaration,counter operation experience is a plus
Experience in Shanghai retirement, injury and other special business is preferred
Good oral and written English language skill
Familiar with MS-Office (Word, Excel, Outlook, PowerPoint) and HR system‍

Vendor Risk Modeling Manager Resume Examples & Samples

Influence and guide Country Senior Management, Business partners and Procurement to act in compliance with Vendor Risk Management policy and procedures
The Procurement function within HSBC provides a professional Purchasing service to all Businesses/user departments
The Vendor Risk and Compliance Manager will have full responsibility for all aspects of Country Vendor Risk Management and provide guidance as the SME for VRM to all Businesses/user areas across in the region and on all Procurement risk controls
MBA - preferred
Professional Procurement Certification - preferred
Must have strong quantitative experience and skill set, be highly analytical, curious and structured in exploring and interpreting data
Must thrive in a dynamic, fast-paced environment, be a highly motivated self-starter, flourish on a multi-cultural team, and have the highest integrity
Creative thinking and strong independent motivation are essential to this role
Demonstrated excellence in MS Excel, business intelligence, other MS Office applications, Sharepoint, and other reporting or analytical tools
Outstanding interpersonal, written, and verbal communication skills
Must be confident and comfortable presenting to an executive audience
A working knowledge of risk management and over five years progressive experience in risk and control management, internal audit or similar discipline
Relevant industry certifications are a plus: CFSA, CIA, CISA, CRISC, CRMA

Strategic Vendor Program Specialist Wealth Management Operations Resume Examples & Samples

Partnering with Operations and Technology stakeholders to gain buy-in for various initiatives
Partnering with the Senior Management team at the Divisional level in implementing financial goals
Problem solving skills: The candidate must have sound process engineering/ diagnostic skills. This includes the ability to quickly ascertain the root cause of an issue and develop precise, robust and actionable solutions. The candidate must also have the ability to identify complex risks early and develop actionable mitigation plans
Client management and teamwork skills: The candidate must have demonstrated ability in being flexible and working with stakeholders and colleagues at all experience levels
Project management skills: The candidate must have the ability to create practical and comprehensive implementation plans and partner with all levels of management and stakeholders to gain consensus. Experience of using standard project reporting and tracking tools is essential
Must possess college degree
Experience within a wealth management or investment banking environment is highly desirable

Specialist, Vendor Management Resume Examples & Samples

Responsible for performing finance control process in the finance areas on the recruitment, change & termination of vendors
Maintain correct vendor master data in SAP, VAP & Kalido systems
Timely notification to team members for new, change and termination of suppliers
Responsible for management of vendor financing program, liaising with sourcing team, vendor and bank on enrolment & training
Preparation of monthly or quarterly vendor management financial report, analysis, forecast and ad hoc report
Attend to queries from business counterparts and provide guidelines to liaison offices in relation to Vendor Master Control policy & procedures and vendor financing program enrolment procedure
Assists in improvement of work processes and maintain internal control standards
Support in department initiatives, projects and carry out other ad-hoc duties and responsibilities as needed
Strong analytical skill and good business sense
Strong finance control and risk management mentality
A team player with good interpersonal skill and able to interact with different business partners
Organized, result oriented and able to work under pressure and against deadline
Strong in MS Office applications and ERP system
Qualified accountant from one of the recognized professional accounting bodies
Minimum 3 years of relevant working experience in a sizable multinational organization. Previous experience in vendor master control, trade factoring and reporting is preferred

Analyst, Vendor Managed Inventory Resume Examples & Samples

Bachelor's degree (7+ years combined college education and experience may be substituted for a degree)
Minimum 5 years experience in apparel retail buying and planning including experience in large-volume buying & merchandising
Exceptional retail planning skills
Ability to build and maintain effective key relationships
Exceptional analytical and problem solving capabilities
Ability to act as a change catalyst
Vendor Managed Inventory planning experience a plus
Experience with SAS Size Optimization and SAP Business Objects a plus

Senior Vendor Engineer Resume Examples & Samples

Provide project direction, coaching, and mentoring for technical team personnel
Will apply their experience and knowledge of Quality Systems and best practices for medical devices industry in the Vendor Engineering day to day activities
Takes a leadership role in the Vendor Engineering group and give guidance through leadership and experience
Coordinate Vendor Approval/Surveillance audits to ensure that suppliers are capable of meeting our quality requirements on a continuous basis
Drive the deployment of the vendor development program with the supply base
Drive the role out of corporate initiatives with the supply base
Continuously assess product Bill of Materials and supplier base to identify opportunities to further increase the local content while meeting/exceeding cost and quality targets
Participate in MRB teams
Engineering Degree Manufacturing, Mechanical etc
5 years experience in an Engineering capacity
Lead Auditor with auditing experience
Strong leadership and people management skills
Knowledge and/or experience of TS16949, ISO EN13485 and FDA quality system requirements

Manager, Vendor Finance Management Resume Examples & Samples

Responsible for acting as single financial Vendor management point of contact to the supplier and Technology Finance for all matters of contract creation (Schedule 4 documents),deal pricing negotiations, business case creation, benefit realization and invoice management
Research, model, analyze, and evaluate vendor proposals in relation to supplier obligations and responsibilities ensuring the overall contract is upheld
Create and track financial business case and contract benefit realization
Reconcile invoices, credits, volume discounts and accruals
Develop new and/or modify the pricing schedule adjustments with Additional Resource Charges (ARCs) and Reduce Resource Credits (RRCs); update solution templates
Be a Liaison with WDP&R and Corporate Finance and the suppliers finance teams to handle the billing
Coordinate with Service Owners on any non-ADM billings ensuring that all variable requests are approved and funded
Establish new financial vendor management processes and procedures; communicate them to the suppliers and internal teams and monitor compliance to these processes and procedures
Strong and proven Financial background
Proven track record in taking ownership, driving results and accepting change to implement ideas in a fast-paced environment
Demonstrated experience documenting and analyzing information and data and being able to convey that data in financial terms
Deep understanding of vendor management business processes
Strong written, oral communication, presentation and interpersonal skills
Demonstrated experience working with details
Heavy analytical skills and proven experience utilizing those skills to data in a financial context
Strong organization, planning and task management skills
Exceptional Excel Software tool knowledge
Strong Power Point knowledge
Demonstrated ability to prioritize tasks and drive results remaining in sync with overall plans
Strong relationship building skills and experience
Bachelor’s degree in Finance, Business or equivalent work experience

Vendor Supervisor Resume Examples & Samples

Five or more years of experience in mortgage servicing or operations activities
One to two years of supervisory experience
Good understanding of all aspects of Default Management loan workout and loan servicing support functions along with the associated operational policies and practices
Effective analytical and decision-making skills
Good organizational and project management skills
Basic knowledge of human resources functions
Effective supervisory skills
Ability to manage multiple tasks/projects and deadlines simultaneously

Vendor Oversight Manager Resume Examples & Samples

Three to five years of experience in an applicable risk management environment
Applicable professional certifications
Thorough knowledge of Risk/Compliance/Audit competencies
Strong process facilitation, project management, and analytical skills
Must possess business acumen and credibility to help business line(s) proactively identify and address changing workforce needs

Vendor Compliance Manager Resume Examples & Samples

Five to eight years of experience in operations/technology project management activities
Ability to develop test schedules, review testing plans, track test issues and report on test results
Ability to manage multiple tasks/projects and deadlines simultaneously with limited supervision
Excellent computer skills, especially Microsoft Office applications

Vendor Relationship Analyst Resume Examples & Samples

In conjunction with the LOB Vendor Relationship Manager, facilitate the new vendor vetting and on boarding process, working with IT, Sourcing, Legal, and Bancorp Vendor Management
Maintain scorecards for individual vendors, ensuring that Key Performance Indicators (KPI#s) are in alignment with vendor contracts and LOB requirements
Helps coordinate regular vendor scorecard reviews as required by level of risk
In conjunction with the LOB relationship owner and LOB Vendor Relationship Manager, assists with annual vendor performance reviews with IT, Risk, and Bancorp vendor Management team
Assists in the development of all documentation, presentations (internal/external), supplier scorecards and compliance reports
Track and measure vendor compliance to key KPI#s and contract deliverables
Work with LOB, Vendor Relationship Manager, and vendor to improve internal and external processes
Help maintain a database of active vendors within the LOB
Assist in developing policies and procedures that define how the LOB interacts with vendors
Works with Vendor Relationship Manager to identify issues and create action plans to remedy
BA/BS preferred (Finance, Supply Chain, Mathematics, or Economics preferred)
2+ years experience in Sourcing/Supplier Management leadership. OR
2+ years of Project or Program Management experience
Strong knowledge of regulatory environment a plus
Strong knowledge of all MS Office applications
Excellent Verbal Communication and Presentation skills a plus

Vendor Operations Analyst Resume Examples & Samples

Thorough knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
Advanced understanding of project management and testing methodology and procedures
Flexible schedule preferred
Strong analytical and forecasting skills
Ability to work as a team leader
Excellent verbal and written presentation and communication skills
Basic understanding of Total System Services, Inc. used in support of Corporate Payment Systems products

Senior IT Vendor Management Specialist Resume Examples & Samples

Implement and execute the IT vendor management program that includes evaluation, selection, transition and monitoring of vendors
Identify, analyze, and recommend IT vendor solutions that support EBS strategic objectives
Execute governance between EBS and IT vendors; drive a two-way exchange of information related to strategies, priorities, requirements, and disputes
Strong business acumen and demonstrated ability to put strategic plans into operation. Proven ability to manage multiple projects and support activities within a single job function

Ubelf Vendor Services Group Manager Resume Examples & Samples

Bachelor’s degree in Business or equivalent combination of education and experience required
5+ years of relevant equipment finance/leasing and credit experience, with expert knowledge of equipment finance/leasing products and services
Experience hiring, managing and developing an effective team
Ability to regularly interact with senior management or executive levels on matters concerning several functional areas, divisions and/or customers
Ability to design and implement sales compensation plans that are effective at driving production and profitability
Excellent credit management abilities, analytical and problem solving skills, and credit quality skills with prior lending authority experience
Excellent planning and organization skills with the ability to change course (adaptable) at a moment’s notice
Experience developing, modifying, and executing company policies that affect immediate operation(s) and company-wide effect
Proficiency with personal computers and related software packages, including Word, Excel, CRM programs, and financial pricing software such as Info-analysis, Super Trump, T-Value and HP 17B calculator or equivalent
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Cib Technology Workforce & Vendor Management Program Manager VP Resume Examples & Samples

Skills & Capabilities – ensuring alignment between available talent pools and technical / product skills, core competencies, business experience for effective delivery of key capabilities in conjunction with Software Development Model / Agile Transformation activities
Location / Site Strategy – cohesive location plans & targets (Technology Hub / Financial Centre / Specialty Sites / Exit Locations), validation of critical adjacencies (between technology functions and with key business stakeholders), skills availability, team sustainability & emerging talent pipeline
Sourcing Strategy (in conjunction with Vendor Management stream) - sourcing strategy, scope of services and alignment with consultant engagement principles, vendor / provider mix, vendor management, service management / governance
Organization Design – organizational design principles (span of control, layers, corporate title demographics) & operating model alignment
Costs & Financial Efficiency – ensuring sufficient transparency into current and target state costs for our workforce, including business case validation (direct and fully loaded), current & target state role / location-specific rate arbitrage, resource activity alignment, workforce variability / flexibility
Ensuring that the organization is structured optimally to deliver efficient and effective solutions to business partners and customers, working across CTO functional organizations to identify opportunities and synergies
Driving performance improvement through improved end-to-end process design and management
Driving productivity improvements and reducing non-value adding expense
Promoting more effective use of existing tools and processes (and eliminate those that are not used or are ineffectual), prioritizing requirements for new / improved tools capabilities and improve consistency in methodologies / use of toolsets across CIB CTO functions
Identifying and supporting the development of new capabilities, including design, implementation (and where feasible automation) of performance metrics to best manage the organization
Developing and syndicating CTO specific execution plans for achieving location strategy targets, including detailed recruitment projections by role/function & location as necessary to support these migrations
Launching CIB Tech Workforce Mgmt Working Group & CIB Tech Hub Leads Meetings: establishing a regular workforce management forum for NA, EMEA, ASIA and India with CTO delegates, appropriate CTO aligned BMs, CIB Tech Hub Leads and Global Real Estate to strengthen communication and improve consistency in our approach to workforce management initiatives across CTO groups and regions/locations
Leads and executes strategic design and workforce management transformation across and within CIB Technology functions
Manages stakeholder relationships across the organization to enable effective communication and facilitate necessary data collection / analysis in support of upcoming focus areas and deliverables
Develops and refines recommended solutions to address issues and capture opportunities
Presents findings/analysis and make recommendations to senior management
Partners with stakeholders to create and launch tactical implementation plans
Builds and maintains excellent relationships with internal clients and colleagues
Develops junior team members, is responsible for the formal evaluation process for project teams, and is actively involved in recruiting for rotational programs across the firm

Vendor Services Officer Resume Examples & Samples

Validate and document reconciliation at vendors on a daily bases
Provide escalation support for BAU and reconciliation matters
Ensure any delayed lodgement, i.e., will not lodge same day or within SLA, are escalated to Management on same day
Ensure BAU corrective actions are in place
Review and prepare for approval all invoices received ensuring accuracy in accordance with our contractual agreements
Ensure all monthly job packs are updated and forwarded to the Vendors within the contracted SLAs
Liaise with Business stakeholders for the Plastic Management process, ensuring that there is sufficient plastic stock at the Vendors at all times
Ensure that stationary levels are reviewed and maintained at our Vendors and Supplier at all times
In accordance with contracted SLAs ensure that stock is moved from Supplier to the Vendors as required
Manage Verbatim Enquiry process in a timely manner
Manage minor change and adhoc Requests for Action (RFAs)
As required assist Senior Vendor Services Officer with major change requests and project work
Liaise with Business stakeholders for the management of the Card in Hand (CIH) campaigns
Assist in the moving of archived documentation to Iron Mountain
Escalation of any relevant key issues to Senior Vendor Services Officer and/or Manager, Vendor Services
Assist in the completion of Monthly MIS and/or Regional Quantity & Quality (Vital Few) MIS reporting
Ad-hoc tasks as required
Contribute to team success
Professional disposition
Build effective working relationships
Manage own performance
Build customer relationships
Adapt to change
Accountability and execution
Understanding of operations and/or product management processes within Financial Services is desirable but not essential
Experience in working with multiple stakeholders/vendors
Process focused and attention to detail
Intermediate Excel skill will be an advantage

Analyst Programmer Vendor Based Platform Upgrades Contract Opportunity Resume Examples & Samples

Design and the development of systems changes
Work closely with project managers to deliver estimates and ensure deadlines are met
Manage the migration and identify technical dependencies between projects and stakeholder groups
Ensure that all work meets the highest quality standards as well adhering to process responsibilities
DataStage/ ETL or Oracle experience
Previous experience with the Atlassian development tools
Previous team leadership experience
Fantastic communication skills, both verbal and written

Efd Vendor Finance Business Development Officer Resume Examples & Samples

Identifies target companies, contacts “C” level executives at target companies, leading capital equipment manufacturers in the United States, via high impact letters and phone calls, and on-site meetings
Markets and sells Bank of the West customer finance programs, structuring complex partnership/program and portfolio acquisition proposals, and closing and implementing programs, partnerships and portfolio purchases
Works with internal constituencies to structure and present complex program/partnerships. Coordinates the development of proposals that require the active participation and review by multiple functions within the respective market/industry team as well as other functions within Equipment Financing and the Trinity brand
Assists with the transition from proposal to program ramp up and ongoing maintenance of the customer relationship to insure strong communications between Equipment Leasing and its customers/partners
Proven supervisory experience (Will frequently lead cross functional project teams to structure and implement new programs and partnerships.)
Experience in the Technology and Healthcare markets
Excellent understanding of equipment financing andleasing marketplace
Highly competent, executive level sales negotiating and closing skills
Ability to work independently and achieve set objectives

Vendor Analyst Resume Examples & Samples

Provide analytical and process support to the Vendor Manager
Work with the Vendor Manager to collect data, metrics and status reports of key vendors
Support the Vendor Manager in managing day to day issues
Prepare key vendor reports and presentations on vendor performance, KPI, metrics and scoring
Build and monitor action plans to remediate the risk to the bank
Administer service provider satisfaction surveys and perform risk analysis as needed
Perform contractual analysis to determine if SLA and/or operational obligations are being met
Perform vendor lifecycle planning (scheduling of assessments, meetings, etc.)
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Bachelor’s Degree in Business, Finance, Computer Science or other relevant field required
3+ years of experience working with vendors in a managed vendor environment
5+ years working in technology or business function
Desire to work in a continuous improvement environment
Experience in Banking and Finance processes/industry a plus
Knowledge of technology processes and products a plus

Avp Vendor & Offshore Risk Resume Examples & Samples

Partner with colleagues across GRC, Business Technology Services, Procurement and LPL to help drive a culture of risk awareness and proactive risk identification and assessment within the business. Develop positive working relationships within GRC and other business partners to maintain an open environment for collaboration, risk identification and remediation
Partner with SVP to build and implement key performance indicators and other department metrics; accountability to the management team and company’s executive leadership
Directs and motivates staff and ensures an environment that encourages associates to develop their professional capabilities and supports their career objectives
Maintain a current understanding of relevant vendor risk management and offshoring laws and regulations
Oversee LPL’s policies and training relating to VRM and offshoring
Knowledge of information security and risk controls, demonstrated experience evaluating vendor information security/privacy practices and controls; required
Experience with financial services or other highly regulated industries; preferred
Series 7 & Series 24; preferred
Demonstrated ability to analyze information to formulate business recommendations
Ability to perform effectively in a dynamic work environment required

Network Engineer Multi Vendor Resume Examples & Samples

1) The main responsibilities include new network technical study and research
2) The perfect candidate should be familiar with different products (Juniper, Nexcus, Check Point, Cisco ACE, NetScaler, F5…)
3) Writing technical materials
4) Resolve customer issues
3) Proficient in Dynamips(GNS3) or other relevant simulator, be good at network environment construction
4) Proficient in English reading and writing, able to quickly read English technical data
5) CCIE will be plus

Vendor Sourcing Team Leader Resume Examples & Samples

Managing relationships with main internal and external stakeholders
Acting as a central point for stakeholders (communication, risk escalation, day-to-day matters etc.)
Agreeing on new requirements with requesters, managing team's service catalogue and workload
Creating reports and presentations for senior mamangement meetings
Taking part in business meetings as a meeting leader and/or administrator
Ensuring that the team is handling requests with the right priority and within agreed SLAs
Ensuring that the function operates in optimal and efficient way
Ensuring that all policies, procedures and guidelines are followed by team members

IT Vendor Sourcing Analyst Resume Examples & Samples

Coordinating approval process of IT contracts with third party suppliers
Organizing sourcing approval conference calls, preparing meeting materials and minutes, tracking issues and required actions, reporting status
Providing regular and ad-hoc reports required by onshore partner - data gathering, formatting, tabulation and manipulation
Analysis of vendor and contract data, presenting in logical format in MS Excel and PowerPoint
Interacting and building strong relationship with stakeholders
Managing contracts database, performing regular clean-ups

Vendor & Service Management Analyst Resume Examples & Samples

5+ years of IT experience preferably in IT Infrastructure Management
3+ years of experience of Managed Services or Service Delivery
A leader who constantly strives for improvement and excellence
Excellent Reporting & Analytics skills
Solid collaboration, relationship creating and influencing skills
Proficient in the use of Microsoft Office (power point, word, and excel) products
Self-motivated with solid organisational skills
High degree of flexibility with a “can do” attitude
Proven track record of working in multi-cultural, international environments which span across borders

Vendor Analyst Resume Examples & Samples

Preparing Vendor Pack presentations
Performing data cleansing, data gathering, quality reviews, data consolidation and validation for Vendors on Financial and Headcount
Coordinating Vendor Portfolio Reporting
Performing full range of complex administrative tasks that support specific workflow

Cib-ts Trade Vendor Sales Resume Examples & Samples

Manage vendor enrollment for Supply Chain Finance Programs and related trade products, including sales and marketing, negotiation, documentation, implementation coordination and system training. Groom enrolled suppliers to grow program utilization
Lead a local team of junior Vendor Sales to meet business goal and provide coaching and guidance on relationship selling and client management
Responsible for tracking and reporting on China SCF portfolio
At least 4 years of relevant work experience with established financial institutions
Effectively bilingual in both spoken and written English and Mandarin

Vendor Contract Administrator Resume Examples & Samples

Ensuring all Global Real Estate vendors have necessary contracts and other required documentation
Abstraction of contract terms for Recovery and Resolution Purposes
Quarterly Recovery and Resolution reporting
On boarding/off boarding contingent workers
Tracking and Maintaining vendor inventory
Analytics and project work as required
1-2 years of experience working in a Financial Services company
Experience working in a Procurement or Vendor Management capacity preferred
Proficient in MS office suite applications- Excel, PowerPoint, Word, Visio
Outstanding analytic ability working with financial or operational data
Strong communications and reporting ability

100

Vendor Security Analyst Resume Examples & Samples

Document vendor compliance standards and disseminate standards to appropriate internal business stakeholders
Identify and address areas of vendor non-compliance that could potentially impact security and business processes
Collaborate with internal business stakeholders to establish and schedule vendor assessments
Assist in a vendor assessment tool selection and assessment improvement activities
Perform technical assessments of vendor applications
Conduct independent research of third party providers to identify potential areas of concern
Perform vendor assessments with a consistent level of quality and accuracy
Provide timely and accurate assessments with the ability to articulate areas of non-compliance
Identify non-compliant items for remediation and offer recommendations for improvement
Prepare business stakeholder and vendor specific communications and ensure the integrity of information provided
2-4 years information security, audit or compliance experience
Experience with application assessment tools, such as AppScan
Above average writing and communication skills

101

Global Atm & Branch Subject Matter Expert Multi Vendor Support Services Resume Examples & Samples

At least 5 years experience in Program management experience in Remote Technical Services
At least 5 years experience in Program management experience in Logistics
At least 5 years experience in Program managemente experience in Field Services

102

Vendor Mangement Resume Examples & Samples

General Project Management
(developing) Customer/Vendor Management
(developing) Business Analysis
(developing) General Financial Management

103

Vendor Management Specialist Resume Examples & Samples

Act as contact person of vendors for business-related issues
Interface with the business for all vendor-related issues
Manage relationships with the vendors and the business
Set product service metric goals
Monitor product support business performance of vendors and identify when corrective action is required
Perform cost management and purchase order management tasks

104

Vendor Operations Coordinator Resume Examples & Samples

First level university degree or equivalent experience
Good understanding of supply chain processes (plan, source, make deliver)
Ideally has experience with supplier relationship management
Demonstrated negotiation skills
Strong written and verbal communication skills; mastery in English
Good Microsoft Office skills (Excel, PowerPoint, etc.)
Understanding of project management methodology
Introduction to HP's overall supply chain strategy
Knowledge of inventory analysis, demand planning and forecasting

105

Vendor Portfolio Liaison Resume Examples & Samples

Quickly understands the business needs, issues and data challenges of the organization and industry
Suggests areas for improvement in internal processes along with possible solutions
Ensures issues are identified, tracked, reported on and resolved in a timely manner
Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems
Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets
Responsible for managing Vendor Portfolio Advisors
Coordinate bi-monthly agency performance calls and maintain meeting agendas and minutes
Manages/supports/analyzes audit findings and partnering with vendors to resolve issues
Supports the identification of and assists in the resolution of operational issues, and monitoring vendor compliance with Chase polices/procedures and State & Federal regulations
Minimum 1-2 years experience in process management or project management role
Minimum 1-2 years of audit or compliance experience preferred
Excellent communication skills, with demonstrated ability to interact with and influence across broad levels of management within and outside of the Chase
Ability to perform root cause analysis on performance opportunities, recommend appropriate action plans
Proficient experience of MS Office programs, including Word, Excel, Power Point
Strong interpersonal skills are essential and the ability to motivate and build strong partnerships with internal and external partners
Working knowledge of C3, RMS, CU Emulate

106

Vendor Administration Coordinator Resume Examples & Samples

Contribute to the management of the vendor registration portal
Perform control and review processes within the vendor registration portal to ensure that all new vendors are appropriately checked and reviewed
Ensure appropriate flows of information to the Global Procurement team for additional review and follow up
Oversee and ensure the quality of interface of information between the vendor registration portal and SAP
Ensure compliance to all Shire and Procure to Pay specific policies relevant to the performance of the role, maintaining records as specified, and support and participate in internal and external process audits as required
Build and maintain good working relationships with other departments and personnel across the business, associates in the Global Procurement and Finance teams and outside suppliers
Be a strong advocate and subject matter expert in the end-to-end Procure to Pay process relating to indirect goods and services. Provide support to requisitioners across the business on vendor creation and amendment
Participate in project and process improvement initiatives as required

107

Outpost Backend Vendor Direct Processor Resume Examples & Samples

Receives and verifies all incoming shipments coming in directly from our vendors. If there are any descrepencies they will work hand-in-hand with the corporate vendor compliance department through documentation and various communication tools such as email and shared network drives. Accurately stocks merchandise to the sales floor in the proper home locations following fill procedures
Enters merchandise in to computer system to ensure accurate tracking. Sends merchandise to warehouse and retail locations and performs inventories to ensure accuracy. May process backorders for warehouses and correct inventories as needed. May receive United Parcel Service and Federal Express deliveries as needed
Assure visual presentation standards are met by up-keep and maintenance to include, but not limited to restock, remerchandising, dusting and vacuuming sales floor as needed
Provide a legendary customer service experience every time by assisting customers in making buying decisions by identifying and evaluating customers' needs and making product recommendations based off of the analysis, by providing a legendary customer experience for every customer and promoting Cabela's programs including by not limited to CLUB Membership, Cabela's Extreme Protection, Kiosk, VOC and In-Store Pickup
Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope

108

Director Vendor Operations Apparel Resume Examples & Samples

Build and maintain close working relationships with the supplier management teams to ensure quick resolution of issues as well as engage them in the overall company strategy
Ensure all operations comply with relevant local laws respecting human rights, health and safety of all employees and environment
Build a lean and effective organisation structure. Ensure adequate training and development is in place to meet the needs of the organisation. Take a leading role in succession planning developing our future talents internally wherever possible with local hires
Management experience, including leading, developing and motivating people and building effective teams
Pro-active approach and thinking outside of the box
Minimum 10 years experience in apparel Industry

109

Vendor Performance Specialist Resume Examples & Samples

Associate’s Degree or Apprenticeship
Merchandising Experience, Inventory Control Experience and Distribution experience preferred
Associate’s level degree in business, supply chain, or equivalent knowledge and experience with 1 to 2 years of experience working with vendor relations or supply chain functions

110

Prd Qual Vendor Analyst Resume Examples & Samples

Research escalations
Input monthly scorecard data
Conduct monthly performance reviews with providers
Create PowerPoint presentations as needed
Create Excel spreadsheets and analyze data as directed
Monitor and resolve internal email box supporting LOB
2+ years of Mortgage Origination, Mortgage Loan Servicing, or Vendor Management experience
Ability to use Excel, Word, and PowerPoint applications. Familiar with internal systems CLOSR, MSP, and MX

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Vendor Management Specialist Resume Examples & Samples

Agree on contractual changes with suppliers and service providers within authority level
Troubleshoot and resolve billing and payment issues, and ensure audit trails are maintained
Access confidential customer and LOB financial information
Business analysis/project management experience
6 to 8 years of related customer service experience
Solid analytical skills, with ability to resolve operating/technical issue within defined field of expertise
Advanced problem-solving skills, with ability to apply analytical, constructive and interpretative thinking to an often unstructured environment
Strong negotiation skills and influence management skills
Strong networking and interpersonal skills, with ability to interact effectively with all areas of the organization and external contacts/customers

112

Cyber Security Vendor Manger Resume Examples & Samples

2+ years of vendor management and external sourcing experience
5+ years intelligence collection or cyber intelligence management experience
Capable of being an independent contributor as well as a team player
Multilingual competence highly desired

113

Cyber Security Senior Vendor Manger Resume Examples & Samples

4+ years of vendor management and external sourcing experience
7+ years intelligence collection or cyber intelligence management experience
Knowledge of third party and vendor intelligence services
Ability to coordinate, work with, and gain the trust of business stakeholders, technical resources, and third-party vendors
Strong work ethic and ability to self-motivate

114

Enterprise Business Continuation Management Critical Vendor BC Assessment Operations & Oversight Resume Examples & Samples

Collaborate with peers, business and corporate center BC partners, officers and other stakeholders to assess current state of enterprise BC vendor/third-party risk assessment, onsite due diligence review, quality review and BC/DR testing processes
Supports and participates in new enterprise vendor BC working group in order to enhance, develop and maintain enterprise BC vendor risk assessment methodology in accordance with Federal Financial Institutions Examination Council (FFIEC) guidelines, corporate BCP and Vendor Governance policies and standards
Maintain enterprise wide critical vendor / third party BC risk assessment, testing and quality review schedules
Assist in the development of metrics and dashboards to monitor progress and prepare executive presentations for management
Perform and/or support critical vendor / third party BC risk assessments, as required
Incorporate resiliency risk factors (e.g., geopolitical, public infrastructure, natural disaster, concentration, proximity risks) in analysis of critical vendors/third-party service providers
Coordinate and/or perform on-site BC due diligence reviews for most critical BC vendors/third-parties, as required
Conduct critical vendor BC dependency analysis
Prepare and present assessment, review and analysis findings to BC management, Enterprise Vendor Governance Office and business/corporate center stakeholders. Synthesize themes and root cause of deficiencies. Provide practical recommendations for remediation
Support teams facilitating BC/DR testing with critical vendor / third party testing efforts and root cause analysis process to validate business and technology recovery test results, ensuring the required service levels (in a BC outage scenario), required recovery time objectives (RTOs) and recovery point of objectives (RPOs) can successfully be achieved
Support independent quality reviews of vendor BC assessments completed by internal business and corporate center BC and Vendor Governance stakeholders
Discuss BC risk and controls with vendors and internal BC and Vendor Governance stakeholders to clarify as needed
Proficiency in at least one of the following languages (besides English) is preferred: Japanese, Chinese, or Brazilian Portuguese
The ability to work effectively through a matrix organization utilizing strong influencing skills coupled with business continuation management expertise. This also includes a mature business approach to problem solving and conflict resolution
A team player that demonstrates attention to detail and the ability to work independently
A highly organized and disciplined individual able to effectively continuously improve and manage the Business Continuation Management framework
Possesses strong analytical skills, has a thirst for knowledge (i.e., highly inquisitive) and is interested in learning new processes and disciplines
Advanced skills in Microsoft Office products (Word, Excel, PowerPoint, Visio) with an ability to make presentations to individuals and groups and win the trust and confidence of others
Highly effective interpersonal and communications skills, both written and verbal
Must be well organized, perceptive, dependable, and work well under pressure
Proven management skills in leading large, complex projects
Personal integrity and a strong personal commitment to meeting needs
Possess innovative problem solving and strategic thinking skills along with strong business judgment
The successful candidate will be a seasoned BC/DR and/or Vendor Governance professional with a proven track record influencing the control environment in a large financial services organization (minimum five years in a global / enterprise role) and has a balance of operational, risk & control and technical background
Bachelors degree in related field; Masters degree preferred
Knowledge of industry specific concepts, processes and key risks preferred
Must be well versed in supplier risk management / vendor governance / business continuity activities and demonstrated ability applying to a business environment
Demonstrated experience in establishing comprehensive supplier risk management / vendor governance control frameworks/processes and knowledge of procurement/sourcing life cycle (IT and non-IT procurement as well as Business Process Outsourcing)
Experience working in companies under Federal Reserve Board supervision, interfacing with internal audit and/or knowledge of industry standards (BS255999, ITIL, NIST, COSO, COBIT, ISO 22301, FFIEC, CERT RMM, BCI or DRII) is preferred

115

Vendor Sales Representative Resume Examples & Samples

Align Bloom’s growth objectives with KEF and KGF capabilities; act as subject matter expert in order to collaborate on identified opportunities
Develop executable business plan that maps to both Bloom and KEF’s business plan
Build and maintain a broad network of contacts within the Bloom organization
Leverages KeyBank network to create opportunities for vendor growth and to enhance the vendor’s experience
Develop capable and proficient structures that balance the vendor’s/customer’s needs with that of KEF’s financial, underwriting and operational requirements
Leverages business acumen to prepare & negotiate tax and non-tax lease proposals; respond to vendor inquiries in a timely fashion
Present KEF capabilities to Bloom as subject matter expert in order to solicit all potential opportunities
Lead cross functional activities to finalize underwriting, leasing terms and conditions, and funding in a timely fashion in accordance with delegations of authority
Set appropriate and realistic expectations, both internally and externally, regarding transaction conditions and turn times
Maintain and report prospecting and pipeline activity, as needed, through online sales management tool in order to produce a timely and accurate forecast
Bachelors Degree in Business, Finance or Economics
Minimum 5 years client facing sales experience in the state and local finance market with a comprehensive knowledge of tax lease and non-tax lease financing structures
Thorough knowledge of commercial documentation and processes
Exceptional written and verbal communication skills with customers at all levels, able to synthesize complex issues and communicate simple messages
Proven ability to consistently meet or exceed territory objectives and quota’s. Seeks and produces profitable business and leverage’s long term relationship’s to enhance these efforts
Strong negotiating skills and experience in negotiating terms and conditions
Excellent people, presentation and communication skills
Willingness to travel approximately 25% of the time
Prefer candidate to be located near Superior, Colorado

116

Vendor Maintenance & Expense Reports Resume Examples & Samples

Maintains Vendor Master records in SAP
High volume Accounts Payable processing in an automated environment
SAP experience very helpful
Heavy customer service background
Ability to lead and direct multiple projects simultaneously
Ability to delegate work to offshore team members
Proven leadership ability

117

Project Analyst Mortgage Lending Sbo Vendor Resume Examples & Samples

Create decision models of loss mitigation workout options based on approved matrix, and confirm workout options are in the best interest of the Bank and our servicers
Proficient with debt to income ratio requirements
Perform in a fast-paced production environment to comply with loss mitigation CFPB timeline requirements and servicing level agreements
Work with mortgage servicers to ensure adherence to signed servicing agreements and protocols
Effectively identify and change the resulting policies and procedures impacted by project implementation. Review any industry trends or changes delivered by government regulatory bodies
Present status reports and recommendations to Senior Mortgage Management
Bachelor's degree in business or finance, or equivalent education and related training
Two years of experience in Mortgage Servicing
Ability to grasp concepts quickly and make sound decisions
Ability to work independently and seek and use guidance appropriately
5 years of experience in Mortgage, preferably in loss mitigation and/or vendor management
Experience reviewing and maintaining vendor contracts
Experience with Hiperos vendor management solution
Master's degree in business with concentration in finance or statistics
SBO2000 experience
Six Sigma green belt certification

118

Senior Software Engineer, Vendor Experience Resume Examples & Samples

5+ years of experience in designing and building scalable distributed systems and operating them at scale
Hands on experience with Java, AngularJS, JavaScript, JQuery, CSS, HTML, MySQL, MongoDB, Redis or equivalents
Motivated self learner who can demonstrate a strong sense of ownership and accountability and drive end to end technical solutions
Ability to collaborate with the development teams on projects that may span a number of internal and externally facing systems

119

Project Management Specialist Vendor Governance Pro Ar Resume Examples & Samples

BS or BA in Finance or equivalent business experience preferred
Experience with statistical analyses desired
5+ years of benefit background for DC & NQ products
Ability to direct, moderate and negotiate multi-functional groups
Ability to deal with and resolve conflicting and competing demands
Proficient PC Skills - Excel/Access/Internet Methodologies

120

Vendor Replenishment Planner Resume Examples & Samples

Achieve optimum service level and process improvements to increase accurate stock flow
Participate in the Collaboration & Alignment of Businesses shared plans
Plan for decreases/increases in a timely manner to create more accurate stock flow
Review and interpret forecast error reports; action and measure to validate effectiveness
Proactively manage and resolve all supply and distribution issues by collaborating with both the company's and the customer's distribution teams to minimise transport and handling costs whilst maximising inbound service levels
Relationship management; effectively represent the best interests of the business on-site at the customer location

121

Specialist, Vendor Management Resume Examples & Samples

Act as a single point of contact for external vendor partners
Monitor and track vendor performance to meet or exceed objectives
Provide critical support for vendors with problem solving, work-load management, coordination and follow-ups
Provide analytical support for the prioritization, execution, tracking and reporting of project deliverables
Own the end-to-end maintenance and update of data files, footprint lists and central repositories
Co-ordinate and support work efforts among internal and external partners
Manage and expedite the resolution of any escalations for all elements associated with project deliverables
Contribute towards the identification of any process opportunities and solution design
Support the team on other priorities as required
University degree in a business discipline with minimum 3 years experience
Exceptional time management and organizational skills
Strong leadership and coaching skills
Proven ability to manage multiple projects in a complex and fast paced environment
Customer focused, works well with all levels of management
Strong problem solving skills, ability to translate quantitative data into qualitative analysis
PC Proficient – MS Office, Advanced Excel and PowerPoint skills
Previous management experience
Previous experience managing external vendors

122

Muti Vendor Services Sales Resume Examples & Samples

With 5 years IT background, IT Service/System Integration Sales or Software sales background, focus on solution selling and client long term relationship coverage
Can take lead TSS business in assigned account, willing to innovation and creative, can work hard under big business pressure and dedicate for business growth
Client Sales or Solution Sales Experience, Rich Experience and good relationship with Banking or Financial markets clients is the best
Has experience on selling Muti Vendor Service/Private Cloud/Big Data/Mobility/Social/security is the best
Can travel in China, cover China banks branches client
Chinese simplified: Fluent

123

Senior Specialist, Vendor Governance Resume Examples & Samples

Implement and support the Technology Due Diligence responsibilities for third party vendor governance, potentially including
BA or BS Degree in Information Technology or equivalent IT experience preferred
3+ years experience in application development, IT standards and processes, software development lifecycle processes, information security, and application knowledge - Prudential knowledge preferred
Proficiency in Technology including cloud implementations, business applications, infrastructure, technology outsourcing, and information security
Knowledge of Prudential IT, Information Security, Enterprise Vendor Governance controls is a plus
3+ years of experience working with third party vendors
Proven ability to work across organizations to integrate and deliver work
Demonstrated innovative problem solving and strategic thinking skills, along with strong business acumen and analytical capabilities and a demonstrated ability to develop solutions in a complex, unstructured, and changing environment
Confirmed ability to build and sustain strong relationships both internal and external / partnerships with key contacts at all levels across lines of business
Individual Life Insurance experience a plus but not required
Up to 40% domestic and/or international Travel
Valid passport required
Proficient in MS Office, MS Project, and reporting tools
Excellent written and verbal communication skills with a proven ability to effectively communicate with all levels of the organization, including experience expressing technical, information security and contractual details
Ability to think strategically while implementing efficiently
Ability to work well independently
Ability to help groups achieve consensus
Ability to work on multiple projects simultaneously
Ability to quickly gain sufficient knowledge of an unfamiliar project, system, and technology

124

Vendor Auditor Resume Examples & Samples

Development, planning and execution of an Audit Plan for Third Party Vendors focusing on compliance with regulations, company policies and a focus on federal consumer finance laws
Prepare for audits by reviewing documentation of processes performed by the vendor
Plan and execute periodic on-site audits for third party vendors which include sample testing
Review audit findings, score vendor on audit, and create an audit report to be shared with management. Ensure that potential issues are raised promptly and collaboratively with a view to identifying the most viable and sustainable conclusion to mitigate the risk
Routinely handles exceptional/unusual situations, identifies enhancements and corrective action plans
Perform Supplier Risk Assessments
Review contract requirements and perform annual contract reviews as needed
Develop and maintain effective relationships with key Business partners
Assist with quality control and manger control assessments
Strong judgment, organizational, decision making, project management and interpersonal skills. Ability to work independently
Can analyze documents and analyze risks and process controls
Excellent knowledge of corporate policies and procedures and the regulatory environment
Relevant experience auditing or relevant operational experience
Excellent communication skills both verbal and written and ability to interact confidently with internal clients, external vendors, Auditors and Regulators
Ability to travel 25% up to 50% of time
Proficiency with Microsoft Word, Excel, PowerPoint and Outlook
Bachelor’s degree or equivalent combination of education and experience required
5-10 years of Vendor Management/Procurement, Compliance/Control and/or Audit experience preferred

125

Vendor Reporting Analyst Resume Examples & Samples

Generating dashboards from different sources
Collecting, checking, reconciling and reporting data on UBS suppliers (financial, HR, performance and risk indicators)
Summarizing findings, conclusions and recommendations in senior management compatible presentations

126

Vendor Liaison Resume Examples & Samples

Two or more years’ experience in golf preferred
High energy and engaging personality
Convey patience, leadership and calm in stressful situations
Finding personal fulfillment by helping others is essential
Well organized with great attention to detail
Teamwork and outstanding interpersonal skills are vital
Expertise with Hardware Support preferred
It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics

127

Vendor Management Specialist Resume Examples & Samples

Build and maintain constructive relationships with internal stakeholders and vendors
Measure, monitor, manage and report on vendor delivery performance
Provide high level strategic assessment and review of vendor services to key internal stakeholders and senior management
Ensure regulatory and compliance requirements and procedures are followed
Perform problem management and resolution, escalation of issues as necessary
Monitors and reports on vendor performance in the areas that include quality, capacities, systems and responsiveness supporting the activities of the Vendor Relationship and Performance Manger
Collects constituent reporting requirements and develops vendor scorecards and dashboards for presenting results, and maintains/enhances tools for use in vendor and asset management, including vendor tracking tools and vendor performance scorecards and dashboards
Collects, consolidates and communicates detailed and summary vendor results to multiple constituents on vendor performance and relationships
Analyses problem areas and help resolve disputes
Manages the activities related to vendor relationships and partner with Procurement and Legal to oversee contract and commercial terms and conditions
Partners with the Service Delivery Organization to monitor product or service performance
Creates contract, performance and relationship management metrics and procedures
Assists IT subject matter experts and IT procurement with IT vendor evaluation and selection criteria, procedures, and best practice tools and templates
Manages relationships with assigned vendors for cost-effectiveness; develops inventory control processes for hardware and software; builds a main vendor file to ensure effective vendor relationships
Provide financial information for the annual budget; identify cost reductions
Manage communications with assigned vendors

128

Retail Back End Vendor Direct Processor Resume Examples & Samples

Receives and verifies all incoming shipments coming in directly from our vendors. If there are any descrepencies they will work hand in hand with the corporate vendor compliance department through documentation and various communication tools such as e-mail and shared network drives. Accurately stocks merchandise to the sales floor in the proper home locations following fill procedures
Enters merchandise into computer system to ensure accurate tracking. Sends merchandise to warehouse and retail locations and performs inventories to ensure accuracy. May process backorders for warehouses and correct inventories as needed. May receive United Parcel service and Federal Express deliveries as needed
Assure visual presentation standards are met by up-keep and maintenenace to include, but not limited to restock, remerchandising, dusting, and vacuuming sales floor as needed
Must be able to stock product at various racking levels, use step-stool or ladder, etc

129

Vendor & Asset Management Software Analyst Resume Examples & Samples

Financial Reporting: Software Budget reporting, forecast vs. actuals, YOY Savings
Volume Metrics: Vendor Inventory, Contract volume; Contract renewals, Open/Closed
Internal Audits: Help manage internal audits in each domain (not vendor audits)
Risk Reports: Software Contract renewals; Aging contracts; aging invoices; Off-Target/At Risk Open Items
Serve as internal spokesperson for the program/project. Plan content and deliver internal and external program communications
Report Development and Management
Good working knowledge of Microsoft Office products, particularly Word, Excel, Sharepoint, Outlook, PowerPoint
Experience of working in a large organization, previous experience within the VAMO department is an advantage, but not essential
A team player mentality with good verbal and written communications skills and the ability to work on individual initiatives
Strong document management skills
Proactive and resource skills is essential and required
Experience in the marketing and newsletter data & delivery is a plus
Ability to handle confidential and sensitive information with tact and discretion
Strong attention to detail- highly organized with excellent follow-through and delivery
Solid data analysis, data validation, data mining, query and reporting skills
Strong problem-solving skills with logical mindset
Results-oriented: ability to handle multiple, time-sensitive deliverables and prioritize accordingly, while focusing on quality of work delivered
Team Player- partners with colleagues across the firm to problem-solve and develop best solution
Strong communication and interpersonal skills- written and oral; confident interacting with all levels of employees, including senior leadership
Self-motivated; proven track record of completing deliverables on time, achieving results independently and accurately
Solid relationship and customer service skills
Creative - presents well-thought out solutions and options; open to new ideas and approaches to collect and deliver data
Reliable and responsive. Quick, yet accurate turn-around
3-4 years working in asset management
4+ years working in a technology company is a plus

130

Technology Market Data Market Data Vendor Resume Examples & Samples

Financial industry knowledge, understanding of asset classes, application of both real time and reference market data
Solid negotiation skills to establish mutually agreeable contract terms even in difficult circumstances
Interpret contractual obligations and compliance requirements
Contract management experience
Extreme attention to detail and keen business judgment are equally critical for successful performance of this role
Data content expert including reference data
Apply advanced analytical skills to solve highly complex problems and ability to communicate highly complex information and apply
Project Management, proven experience of delivering in a global team under tight timelines
Initiative/Ownership: The person must be self-motivated and demonstrate thought leadership
Communication: The person should have excellent verbal and written communication skills and be an effective communicator in a globally diverse team
Team Player: Able to work in a global team, communicating effectively with both local and global stakeholders
Strong interpersonal and communication skills; making presentations to customer or client audiences or professional peers, and working independently on problem solving
Technical skills: MS Excel (cube reporting, pivot tables), SQL, Sybase, SQL Server
Good experience of MDM or similar industry standard market data inventory/reporting tool
Market Data industry experience working with vendors such as Thomson Reuters, Bloomberg

131

Vendor Governance & Control Expert Resume Examples & Samples

Procurement Services: Delivery of lean procurement solutions that fulfill demand at optimal cost
Vendor Management Services: Ensuring adequate control, facilitating implementation of new framework and driving performance of our most critical vendors
Client Data Protection Services: Reducing risk of unauthorized client data access
Drive further development of the overall vendor management framework (segmentation, vendor management roles & responsibilities, vendor governance, vendor risk and performance management practices, etc.)
Identify, define and implement shared vendor and contract management services that can be centrally provided to the Group and incorporate in operating model, increasing vendor services quality and reducing service delivery cost
Maintain and refine adequate control mechanisms to monitor consistent implementation of defined minimum standards throughout the Group
Support specific vendor relationship management of Chain IQ
Represent GCS internally on vendor management subject matters
Support strategic vendor management initiatives
5 years of relevant experience (operational or consulting) in vendor management/outsourcing/procurement
Experience in Governance/Control function role(s)
Sound understanding of Financial Services / Banking industry preferred
Proven business consulting and conceptual skills, combined with strong communication and relationship building skills

132

Vendor Sourcing Team Leader Resume Examples & Samples

Managing and supporting vendor sourcing process
Acting as a central point for stakeholders (communication, risk escalation, day-to-day matters)
Agree any new requirements with requesters, manage team's service catalogue and workload
Ensuring team is handling requests with the right priority and within agreed SLAs
Acting as a first point of contact for employees in all matters
Ensuring that the function operates in an optimal and efficient way
Ensuring all policies, procedures and guidelines are followed by team members

133

Senior Info Sec Assessor Vendor Security Resume Examples & Samples

Work with management to evaluate security risks related to strategic vendors and partners
Communicate vendor security risks to business leaders to ensure a clear understanding of these risks
Negotiate Information Security contract requirements with Legal, Procurement, and Vendors/Partners
Establish and prioritize vendor security assessment activities
Negotiate remediation of security issues with vendors and third parties
Provides security expertise and guidance to major business initiatives within eBay’s global business environment as needed
Ensure adherence to eBay’s policies, standards, and methodologies
Provide leadership in maturing the global information security program to meet the ongoing needs of the business
Communicate and present key vendor security initiatives, practices, and issues to business units
Establish, monitor, and report Key Performance Indicators and Key Risk Indicators for the Vendor Security Program
Must be able to interface and coordinate work efficiently and effectively with business colleagues and vendors in global locations and time zones

134

Vendor & Contract Management Resume Examples & Samples

Update all billing tracking schedules with charges provided by the vendor
Reconcile Country Invoice statements to detail charges provided by the vendor
Carry out detail review of vendor backup to ensure that

135

Senior Vendor Management Consultant Resume Examples & Samples

Assists with the evaluation of strategic sourcing opportunities
Performs market research to understand and document competitive vendor landscape and service capabilities
Supports the implementation of strategic sourcing engagements to ensure project milstones are met and benefits delivered
Resolves vendor issues that arise during implementations, acting as a liaision with Project and Divsional Management

136

Senior IT Vendor Management Specialist Resume Examples & Samples

Managing all stages of the contract labor acquisition process for the hiring managers including: creating the IT job description, posting requirements, reviewing and screening of candidates and scheduling and coordinating interviews
Manage and oversee performance of participating staffing vendors which includes metrics reports, gathering business group feedback and conducting vendor review meetings
Complete and ensure all necessary paperwork related to services is executed prior to an assignment beginning
Assist hiring managers with extension of contract assignments
Negotiate with vendors and provide pricing advice to the various lines of business
Interact with internal client, staffing vendors, contract personnel and other partners
Review and negotiate contracts with project managers and vendors to ensure that terms and conditions are acceptable to Prudential and that business terms are outlined clearly and then work with the law department though completion
Work closely with the legal department on new contracts for business groups, contract extensions/amendments or any ad hoc issues that arise
Research industry trends and key market information in order to look for ways to improve our process and provide continued quality service
Work with our Vendor Management System programmers closely to continuously improve and enhance our system functionality
Minimum 3 years experience negotiating contracts required
Minimum 3 years vendor management experience required
Strong customer experience
Excellent analytical and problem solving skills required
Excellent documentation and follow-up skills required
Knowledge of MS office and PC skills
Intermediate level proficiency in MS Excel
Recruiting experience in IT a plus
Bachelors degree required

137

Vendor Risk Management Associate Resume Examples & Samples

Assist and influence the development and execution of the Vendor Risk Management strategy including criteria for scoring potential solution providers
Perform Third Party Risk assessments as part of the vendor evaluation process, including SOC2 and SSAE16 reviews
Mature the current Vendor Risk Management process by implementing oversight processes, including metrics, for both new vendors and existing vendors
Interact with vendors, ensuring on-time delivery of milestones and major activities
Support the Firm’s Information Security program through vendor management of user and entitlement reporting to reduce risks from outdated or erroneous entitlements
Bachelor’s degree with at least 6 years of relevant experience
Project management certification(s) (e.g., PMP, PgMP, PMI-SP) preferred or equivalent experience required
Knowledge of project management methodologies, tools and techniques
Experience with many technologies, applications and processes with a particular focus on their capabilities and limitations
Working knowledge of most IT functions and the resources available to deliver projects, programs or manage portfolios
Excellent organizational skills and superior problem solving ability
Good interpersonal skills and a team player attitude
Able to handle multiple tasks and prioritize appropriately

138

Operational Risk Vendor Due Diligence Reviewer Resume Examples & Samples

Understand the organizational structure, key management personnel, and primary objectives of
Minimum - 5 years of banking experience, preferred
Strong leadership and collaboration skills
Position requires an in-depth knowledge of the business, policies and procedures, and the

139

Vendor Tooling Specialist Resume Examples & Samples

BS (Engineering/Manufacturing/Technical)
10 plus years’ experience in tool related field (tool construction, manufacturing feasibility, processing, cost estimating or tooling program management)
Experience with CATIA/TCE desirable
Preferred candidates must have strong leadership skills and the ability to work cross functionally to accomplish objectives

140

Strategic Vendor Program Specialist Resume Examples & Samples

Communicating with senior management teams to escalate/resolve project conflicts & needs
Responsibility for support of the WMG Supplier Chain
Managing issues and decisions to timely resolution
3-7+ years of experience in project management, process engineering or strategy within a financial services or operations environment
Analytical skills: The candidate must be highly analytical with experience in using objective data to drive strategic recommendations. Experience of collecting, analyzing and synthesizing large data and complex data sets using commonly available tools (e.g. Excel, Access, Business Objects) is essential
Communications skills: The candidate must be able to concisely explain complex issues. The candidate must also possess strong written and oral executive-level communications skills

141

Director Vendor Operations App Resume Examples & Samples

Own all KPI performance of the managed vendors
Continually develop a strong team and foster teamwork between internal and T1 teams
Strategic thinking and result orientation
Strong planning & organizing skills
Diploma or degree from educational entity preferably in related fields
Experience on Product Creation / Execution

142

Vendor Lead-account Services Resume Examples & Samples

Process notes
Volume tracking
Change requests
SME point of contact
Cross training
Incident management
SOW tracking
Internal Audits
Performance tracking
Escalation point
Own hosting of daily and weekly calls – reviewing trends, workload, highlights and issue resolution
Ensure all tasks are completed through daily checklist monitoring
Track adherence to KPI’s
Manage capacity planning across outsourced team – tracking peaks and troughs within volumes
Actively engage in incident management
Ensure cross training requirements are met across outsourced teams
Ensure full adherence to Citi policies and controls
Undertake Governance and Oversight reporting requirements
Ensure operational controls are adequate and performed as required
Manage and track TCS performance against stipulated performance standards
Act as owner for Business escalations engaging relevant stakeholders directly to effectively and efficiently resolve client issues
Act as Audit liaison
Reviewing the adequacy and adherence of TCS to risk mitigation controls and Information Security policies through MCA reviews
Review of TCS’ business resumption contingency planning and testing through stringent BCP testing
Monitor TCS employee’s system entitlements and restrict access to the applications required for completing Investigation tasks
Management and ownership of process documentation and training material
Review of TCS performance in the context of contractual requirements and performance standards through monthly business reviews
Actively engage in complex deal reviews, owning inputs from ASU
Actively own reviews of change requests put forward by outsourced and offshored teams
Engage and act as lead for Internal Audits
Actively manage and track SOW’s aligned to ASU teams
Reengineering of TCS work processes flows
Review customer complaints about the products and services provided by TCS and the resolution of the complaints
Initiate and Encourage process improvement by, regular review of existing procedures, errors and customer comments
Report and Monitor staff turnover
Monthly Financial reconcilement of P2P reports, etc
Performance reviews delivered for on-site Management staff and Team Coordinators
Support interviewing of candidates and send rationale reports to statement of work (SO) owners prior to beginning any on-boarding processes
Proactively manage Mandatory Leave Policy and back up arrangements
Completion of the Third Party Information Security Assessment questionnaire with Citi BSRM
SME knowledge of non-standard legal documentation
Experience interfacing with external vendors
Experience working directly with clients
Extensive experience in financial services
Proven ability to handle complex and sensitive client requests
Demonstrable ability to interact with senior management and clients
Proven ability to meet new challenges, assimilate new information and to influence people through maturity of approach
Proven ability to manage and lead teams both in-location and remotely
Good command of risk management processes
Understanding of Citi’s internal risk and controls policies and processes

143

Vendor Fulfillment Coordinator Resume Examples & Samples

1-2 years of experience in retail or related field
Bachelor's Degree in business management or related field
Detail-oriented and thorough
Ability to embrace change
Great communicator and team player

144

Vendor Management Specialist Resume Examples & Samples

Assist efforts tocollect, organize, maintain, and improve vendor data and artifacts as requiredto support Associated’s Vendor Management Process and regulatory requirements
Engage with Vendor Relationship managers to perform ongoing monitoringactivities of each vendor commensurate with the risk and complexity of eachvendor relationship
Respond to requests that require analysis of vendor artifacts within theframework of Associated’s Vendor Management Process
Develop thought leadership and ownership of Associated’s Vendor Managementprocess by advocating compliance and suggesting areas of improvement
Develop thought leadership and ownership of Vendor Management Teamsinternal tools and processes actively suggesting areas of improvement
Assist efforts to complete Risk Assessments of vendors commensurate withthe risk and complexity of each vendor relationship
Maintain the accuracy of the reporting information within the vendordatabase
Monitor and track the expirations, renewals and terminations of all vendorartifacts, assisting with the communications to Vendor Relationship Managersand vendors

145

Vendor Finance Business Unit Technology Leader Resume Examples & Samples

Oversight of the development and expansion of strategic manufacturer relationships
Business planning and budgeting. An established Vendor Finance BU will have 20 to 30 employees and annual production/originations exceeding $150 million
Meeting or exceeding monthly and annual business key performance indicators: originations, weighted average spread, new manufacturer programs, net operating earnings, direct expenses
Responsible for accurate and timely creation and subsequent closing of equipment finance and lease documentation through lease administration staff
Must effectively interface with other EFD functions including Credit and Operations
BA degree or equivalent combination of training and experience
Minimum of ten (10) years business unit level or equivalent leadership experience
Leadership of multi-function business team in a large multi-faceted financial services organization, i.e. strategic planning, team building, coaching and collaboration, results focus, organization, decision making, communications, and lead by example
Excellent understanding of equipment leasing and vendor finance marketplace
Demonstrated knowledge of and success in the process of developing capital equipment customer finance programs with leading capital equipment manufacturers
Personal computer skills in MSExcel, T-Value, HP 17B Calculator, MSPowerPoint, and MSWord

146

Vendor & Contract Analyst Resume Examples & Samples

Creating reports and presentations for internal meetings and meetings with Vendors
Gathering data from vendors and internal stakeholders and ensuring data correctness
Maintaining Contract library
Answering contract questions and maintaining an FAQ log
Tracking and reporting compliance with contractual terms & conditions
Documenting and optimizing related operational processes
Assessing prepared materials in terms of completeness against an agreed minimum standards
Liaising directly with Contract Managers/Vendor Relationship Managers/PMOs for various initiatives
Ensuring that service is delivered as per the agreed SLAs

147

Manager, Vendor Management Resume Examples & Samples

Ensuring that strong measurement and monitoring processes exist to enable issue identification and the overall management of the Vendor relationship
Creating and managing the budget, anticipating and explaining any variances; facilitating payment of invoices
Drive resolution of escalated incidents, issues, and audit and due diligence items
Ensuring that the Business areas/Engagement Managers have the requisite skills to effectively perform their responsibilities including but not limited to the following
3-5 years experience in Vendor Management
Operations or financial services experience required
Ability to acquire sufficient Business Group and Operational knowledge
Ability to define, communicate and manage the roles and responsibilities of Vendor Manager and Business experts/Engagement Managers on how they interact with the vendor to be in compliance with Enterprise standards
Facilitates due diligence and monitoring activities between the vendor, engagement managers, and vendor governance team
Ability to remediate and resolve vendor non compliance issues working with the Law Department
Understand and mitigate the inherent and residual risks of vendor relationship (Info sec., Privacy, Business continuation, criticality, etc.)
Bachelors degree or relevant experience required
Understanding of Prudential's business and operations is preferred

148

Staff Accountant, Expense & Vendor Shops Resume Examples & Samples

Prepare the rolling operating forecast for Central Asset Management , NY Facilities and 919 Facilities
Process journal entries for month end financial closings for the above areas. Also applies labor chargeouts to owned and leased vendors for capital projects, and internal cost centers
Responsible for P card controls and Peopletrak requests for Oracle access
Supports Financial Analyst in creating LOA’s for BLM and SPACE shops. May ultimately own a SPACE project (including cost tracking and liaising with Store Design, SPACE and Capital Control) )or all BLM LOA’s
Liaises with Bloomingdales Accounting and Risk executives, ASMO’s and Director of Facilities to evaluate the need for accruals for facilities emergencies. Determines if the accrual is needed in uninsured loss or facilities discretionary account
Create expense contracts and executes P-Card payments for facilities and related services
Maintain effective communications with facilities personnel and other internal customers as well as vendors to ensure timely invoice processing. Resolves billing and other vendor relations issues
Completes capitalized software reconciliations
Create Purchase Orders via Oracle based on Store Engineers’ PO request log
Supports capital processes (creating PO’s and contracts via Timberline) during peak periods
Complete other projects as needed
4 Year Degree Preferred
Well versed in computer programs including Excel

149

Vendor Tooling Engineer Resume Examples & Samples

MS Engineering
Ford experience In Engineering role
Knowledge of AVBOM, TeamCenter, GCH, GPDS
Experience working within the Global D&R Engineers

150

Vendor Analyst Resume Examples & Samples

Performing process tasks in the area of Vendor & Contract Management i.e.: Documentation and Contract Management, Change Management, Service Level Management, Business Continuity Management
Performing various ad-hoc reporting
Suggesting and delivering process improvements

151

Vendor Specialist Resume Examples & Samples

Manage process from purchase order to receipt for all assigned vendors
Responsible for managing vendor performance and compliance in product packaging, shipment accuracy/speed, and fill rate to zulily; must be able to offer solutions to improve vendor performance
Responsible for investigating and resolving all variances to the purchase order activity
Responsible for escalating issues to the appropriate department
Must collaborate internally and externally to solve complex operational issues
Responsible for driving reconciliation activities to aid in the process of sending invoice payments to vendors
Must be able to communicate clearly and concisely to all levels of the organization
Must be able to meet and or exceed appropriate KPIs for the department
2+ years of experience in ecommerce supply chain/traditional retail operations, or commensurate experience required
Strong MS Office experience required
Must be able to diagnose problems, think critically, and plan and execute against findings
Must have strong functional agility; must be able to meet deadlines, manage projects
Must possess exceptional interpersonal skills and must be able to build and maintain effective cross-functional relationships
Retail supply chain management, retail inventory management, or vendor compliance management experience preferred

152

Vendor Database Team Lead Resume Examples & Samples

Support the management to ensure that all employees be it Adecco or IBM adhere to their Terms and Conditions of Employment
Punctuality
Keep record of sickness/holidays etc
Health and Safety etc
A general awareness of the individuals approach to their work (there may be any times when stress, or personal problems may be affecting them)
Ensure that processes that are required within the group are carried out in the timely manner
Define roles, responsibilities and long and short-term objectives following the overall objectives of the APC
Ensure that work coming into and out of the department is performed in a timely manner
Integrate new systems and application support into the team
Manage the resource of the group and ensure there is cover during the core working hours as well as peak workload times
Ensure the correct team statistics are provided. Present them to the manager on a regular basis
Maintain day-to-day operation accordingly to SLA/DOU
Attend and contribute to any meetings with the customer / employee / supplier / management / user group
Ensure there is adequate education and training within the group
Identify skill requirements and educational needs for current and new systems
Be involved on any project work relating to current systems we support or new systems
Be aware of operational / system and process changes within the business that may affect our current support structure
Be aware of the business impact during system outages / problems
Professionalism within the group and communication to the business
Escalation point within the group
Ensuring allocated tasks are completed and giving any feedback to management and the relevant contacts for the activity supported
Assist and provide backup to other group team leaders and management, this includes
Be involved with personal and resource issues
Understand and be involved with issues that can influence the day-to day operation of the APC
Attend meetings as a representative of the manager, and take actions as necessary
Undertake personal / administrative / technical interviews
Share knowledge and provide mentoring as required
Provide Education to team members as necessary
Act as prime contact for the team
Become process expert for countries in the group
Set an example for the team
Support the team in day to day activities when necessary
Identify areas which require improvements
Work on implementation of common practices and standard processes
Ensure good team work at all times
Ensure team productivity is adequate
Ensure that processes are documented
Run regular and ad-hoc calls with the countries and other IBM functions
Assist in projects when required
Work with Business Controls Team to ensure compliance with Internal Audit & Business Controls guidelines
Respond to requests / questions from countries and other IBM functions
Raise any issues / problems with the manager
Organize training of new staff and support development of the existing staff
Provide ad hoc reports
Nglish language proficient
Good quality of work
Flexible in work schedules,
Ability to work in team, and also must be capable of working on own initiative
Time Management Skills
Thorough, persistent, initiative, consistent
Flexible in work
Reliable, precise, efficient, well organized
Leader capabilities
Takes initiative
Some keyboard + computer skills
Motivated
Capable of achieving the goals under pressure

153

Gvmg Caaps Vendor Master File Specialist Resume Examples & Samples

Receive request to create or update vendor records from country responsible via the Supplier Management Utility or Content Manager
Check to determine the vendor status (whether the vendor record already exist or not, or if this change is already shown or not
Assist in information gathering for audit and measurement reporting purposes, etc
Monitoring of Lotus Notes Task ID on a regular basis and provide correct and timely responses as per agreed turnaround times
English language proficient
Accurate, precise, fast
English: Intermediate

154

Vendor Management Specialist Resume Examples & Samples

Validate vendor expenses against contracts, statements of work, and/or audit spreadsheets. Communicate with vendors regarding discrepancies with invoices. Reconcile vendor statements, research, and resolve issues with vendors
Compare charges with previous invoices and audit spreadsheets, validate exception charges, and maintain records of system support hours approved and charged
Prepare invoices for distribution and obtain authorization for payment. Review exceptions with unit managers. Work with Accounts Payable department on a timely basis in order to provide payments within vendor terms and take advantage of any discounts
Maintain the accuracy of the reporting information within the contracts database. Maintain and periodically review Accounts Payable vendor files to ensure that all necessary vendor information is accurate
Prepare order forms, maintain records, and track the delivery under the direction of unit managers
Assist in the preparation of annual department budget
Research, analyze data, and prepare reports upon request of IT managers. Work with vendors and internal business partners to improve systems and resolve discrepancies
Assist in the decision making process. Participate in departmental projects and goals as needed. Assist vendor management group with maintaining positive relationships with all vendors

155

Senior Vendor Service Mgmt Resume Examples & Samples

3rd party Vendor/Partner Management
Performs as liaison between vendors/service providers and company
Being accountable for the delivery of agreed service levels & achievables with the 3rd party service vendor
Monitors the quality and performance of appointed service providers; Interface with other internal departments (within the customer's organization) and roll out new products to the vendor
Works with service vendors on seasonal promotions and updates them on changes to product line
Defines, establishes and implements service policies, procedures, and processes for company products
Focus on continuous improvement of service delivery performance on customer interactions
An solid track record and understanding of the hospitality contact center (inbound/outbound) business
5-8 years of relevant experience in the hospitality sector, preferably in similar account management capacity
Strong business acumen, with a good flair for numbers
Good regional exposure, with an understanding of the hospitality landscape
Vendor/Partner management track record a strong advantage
A good Bachelors degree

156

Vendor Maintenance Analyst Resume Examples & Samples

Responsible for quality and timely processing of non-PO invoices, PO invoices and employee reimbursement claims
Matching PO invoices to Purchase Orders and managing Purchase Order exceptions. Work closely with Procurement to resolve any PO related issues
Responsible for quality and timely settlement of all CTE employee expense claims
Ensuring that invoice all elements are correctly data entered in the product processor. For example supplier details, address, tax calculations, currency, amount, etc
Become familiar with corporate and departmental policies and procedures: CEMP, CSS, Accounts Payable, etc
Ensure that all Invoices and employee expenses are processed 100% compliant to Citigroup policies and procedures
Able to identify and select Withholding tax and VAT tax codes for the invoices
Troubleshoot Invoice, Employee Expense problems and escalations, solution process issues, and interface with technical support to resolve systematic problems
Decides on rejection of invoices for non-adherence to policies and adequate documentation, therefore deferring processing until the appropriate level of approval or proper documentation is obtained
Ensures that resolution mailboxes are closely monitored and tracked to ensure that response is provided within committed SLA
Participate in ad hoc and special projects on an 'as needed' basis
Excellent MS Excel skills required including formulas and macros
Familiarity with invoice payment and financial tracking systems required
Good communications skills and aptitude for dispute resolution
Experience with corporate billing and financial systems
Ability to work under pressure and within tight deadlines
Strong client focus and ability to step outside regular job functions and comfort zone to assist the global team
Effectively communicates to exchange ideas and complex information and exercises good judgment in sharing sensitive/confidential information

157

Vendor Maintenance Analyst Resume Examples & Samples

Project-related experience desirable
Proficient in the use of office applications (MS Office, MS Word, MS Excel, MS PowerPoint
Knowledge in foreign languages is an advantage (e.g. Japanese, Mandarin, German, etc
Good problem solving skills; able to grasp complex issues and provide solutions
Strong interpersonal skills; strong stakeholder management skill
Able to rapidly learn technical and business techniques and knowledge
Selects appropriate alternative sources of information and utilizes them to evaluate situations, with supervision
Analytical thought needed to resolve issues in a variety of complex situations, without supervision
Requires use of conceptual and innovative thinking (i.e. identifying solutions)
Courtesy and tact is a significant part of the job in the exchange of information within the department

158

Sourcing & Vendor Management Resume Examples & Samples

Assist with developing and managing the Credit Suisse Supplier Diversity portal
Perform due diligence on potential diverse suppliers and establish baseline suitability for providing products or services to Credit Suisse
Work closely with Category Managers to enable access to diverse suppliers and achieve company objectives
Proactively identify opportunities to engage and recommend diverse suppliers in the pipeline of upcoming request for proposals (RFPs), influence inclusion of diverse suppliers in upcoming RFPs
Assist with spend data gathering processes required to monitor and measure progress against annual Supplier Diversity goal
Act as a key liaison and spokesperson for Credit Suisse at external/internal events as needed. Interface with the diverse supplier community through management of the Supplier Diversity portal
Manage efforts to acquire tier 2 supplier diversity spend reports from suppliers as needed
Assist with mentoring diverse suppliers and preparing them to compete for potential sourcing opportunities with Credit Suisse

159

Rohq-esc-vendor Coding Staff Resume Examples & Samples

Experience working in cross-cultural global teams
Proficient in the use of office applications (MS Office, MS Word, MS Excel, MS Powerpoint)
Good English written & verbal communication skills
Effective time management, documentation and organizational skills
Analytical and organized, with attention to detail

160

Sourcing & Vendor Management Resume Examples & Samples

Subject matter expertise, ideally 5 years +, in the area of Construction, Facilities Management and Engineering sourcing within the Asia Pac market
Hands - on experience of advising on successful sourcing strategies and execution of sourcing events including Requests for Information, Requests for Proposals, assessment and selection of vendors
Experience in Real Estate & Facilities project structures and an understanding of the business case production and drivers
Deep knowledge of the approaches relating to scoping, pricing models and performance measurements including the setting of service level agreements and associated key performance indicators
Understanding of key contractual terms and conditions and terminology relevant for Real Estate and Facilities contracting and an ability to succinctly craft contractual wording
Strong skills and a passion for negotiating in respect of commercial and contractual terms
Ability to analyze markets and gather intelligence on market conditions and supply/demand drivers
Strong verbal and written communication and presentation skills including the ability to articulate complex ideas in concise, easy-to-understand business terms to senior executives
Strong relationship-management skills including influencing, problem resolution and collaboration skills with key internal stakeholders and external vendors
Proven track record of working in a fast paced, multi-task, international environment with an ability to work effectively cross border
Advanced MS Excel & PowerPoint skills & ability to easily learn other standard procurement tools
Fluency in English; Proficiency in other languages an advantage
Sourcing / procurement certification beneficial, but not required

161

HBO Tech Vendor Ops Analyst Resume Examples & Samples

Lead role in performing procurement activities for all Technology departments including: ITS, Media Technology Operations and Digital Products
Review requirements and provide quotes, as needed
Create purchase orders. Review orders for proper taxonomy, account coding, COI’s and tax liability
Resolve issues with approval workflow and spend authority
Develop comprehensive analysis of procurement activity to efficiently identify trends for all technology spend categories to ensure activity aligns with strategic department goals
Analyze and identify gaps in Procure-To-Pay process and provide recommendations for improvement
Develop, define, and implement improved processes, workflow and operational initiatives to make noticeable improvements based on impact and feedback
Proactively work with Strategic Technology Partnerships team to understand pending agreements and ensure purchase orders are properly setup and efficiently executed
Maintain knowledge of procurement best practices and partner with procurement system liaisons on recommending enhancements to iProcurement module
Interact with external vendors to ensure order confirmation and delivery
Review supplier records and ensure proper setup for Technology vendors
Monitor open PO’s and work to resolve any issues – delivery ETA, receiving, invoice discrepancies, etc. – with appropriate department
Perform special projects as assigned by direct manager
Requires a minimum of 2 years work experience performing buyer duties preferably for technology organization
Previous experience using corporate financial tools such as Oracle or SAP
Advanced proficiency in MS Excel (advanced skill set), MS Word, and MS PowerPoint
Candidate must possess excellent communication skills (verbal and written) and customer service skills
Candidate must be able to work with a strong sense of urgency
BS/BA degree, preferably in business, finance or supply chain
Demonstrated ability to synthesize information and see the big picture while effectively managing details
Analytically minded, logical thinker with problem solving skills
Team player and self-starter with interpersonal and solution oriented attitude and an ability to effectively operate with high energy and flexibility in a fast paced, constantly evolving team environment

162

Supervisor Vendor Compliance Resume Examples & Samples

Manage all systems related to Vendor Compliance
Advise and oversee all claim disputes with vendors
Direct communication with vendors and buyers to resolve issues impacting shipping and processing of merchandise
Manage and train associates on systems and processes to achieve company objectives
Train vendors on compliance system processes
Ensure accuracy of all compliance charges and reporting
Assist with process improvement strategies with internal and external teams to drive efficiencies
Monitor all open tickets and vendor inquires to ensure company standards are maintained

163

Vendor Performance Specialist Resume Examples & Samples

2-4+ years of experience
Merchandising Experience
Inventory Control Experience
Distribution Experience
Bachelors level degree in business, supply chain, or equivalent knowledge and experience with 2 to 4 years of experience working with vendor relations or supply chain functions

164

Vendor Finance Coordinator Resume Examples & Samples

Educate and assist vendors with submitting applications manually and via application portal, credit requirements, documentation and funding
Enter applications into data base, as necessary
Work directly with Credit Officers to obtain decisions on pending applications and follow up on additional information
Manage pending and approved applications until submitted for funding
Maintain accurate comments and follow up dates on vendor work list and credit applications
Prepare contract documents per approval and company policy, coordinate signing, and follow up for closing
Facilitate vendor payment
Maintains incomplete documentation follow-up list as well as outstanding Pre-fund follow- up
Create and implement department procedures as requested by management
Identify problem areas and recommend strategies to correct deficiencies
Educate and train vendors on FPL’s policies and procedures
Follow all credit procedures and policies as required
Maintain confidentiality of all company information
Provide highest level of Customer Service to all lessees, vendors, vendors and staff
Develop and maintain positive relationships with all Financial Pacific Company managers and staff
Assist and support other staff as needed
Perform all other duties as assigned by management

165

Vendor Finance Regional Sales Representative Resume Examples & Samples

Equipment leasing and/or office equipment sales/management experience preferred but not required
Proven skills for developing meaningful vendor relationships
Self-motivated, dynamic and confident, with strong negation skills
Proficient in Microsoft software programs Outlook, PowerPoint, Excel, Word
Ability to travel (20%) to meet with clients, prospects, vendors, attends tradeshows, etc

166

Vendor Risk Manager Resume Examples & Samples

Performs vendor risk management reviews for new vendors in accordance with established TCF procedures, and completes periodic reviews of existing service providers
Represents TCF Vendor Risk Management on site at the vendor, or on site with the Business line
Conducts Information Security Reviews for vendors working with TCF’s Non-Public Information
Escalates identified risks and proposes solutions to sponsoring business partner and other appropriate stakeholders
Guides assigned business line contracts and agreements through the negotiation and review process
Act as primary department contact during periodic internal audits and regulatory examinations
Lead internal department quality assurance activities to determine compliance with documented standards and procedures
Identifies risk conditions warranting exit strategy considerations and associated procedures
Determines necessary inclusion of the organization’s subject matter experts as appropriate
Mentor less experienced staff to ensure that they are well trained to fulfill their responsibilities
Create, update and maintain vendor risk management documentation and procedures to meet TCF standards
Tracks assessment deliverables and reports against internal service level standards
Research and recommend improvements to departmental processes
Develops and maintains vendor risk management training programs and materials
Bachelor’s or Master’s degree, or equivalent job experience
5 to 7 years of experience with contract management, including working with terms and conditions, master service agreements, and statements of work
Thorough understanding of, and experience using and analyzing, external service reports and standards
Demonstrated work experience with a governance and risk compliance tool
Demonstrated work experience with risk assessment concepts and disciplines
Work experience in the financial services industry and familiarity with regulatory bodies and their associated requirements
Able to work with little supervision and meet prescribed deadlines
Strong communication and interpersonal skills in order to communicate effectively with internal and external personnel of any level of responsibility and authority
Certified Information Systems Security Professional (CISSP) or Certified Information Security Auditor (CISA)
5 to 7 years of experience in vendor risk management or audit experience

167

Vendor Compliance Expeditor Resume Examples & Samples

Associates degree or equivalent experience in related field
Good verbal and written English communication skills
Excel, Microsoft office packages (e-mail/word)

168

Vendor Master Data Specialist Resume Examples & Samples

Act as the primary point of contact for business questions related to vendor master data,
Complete requests for vendor master data in a timely, accurate manner by performing integrity checks to ensure a high quality of master data,
Ensure all requests contain the appropriate supporting documentation and comply with corporate requirements before they are implemented into SAP,
Analyze and improve data quality, which includes running regular scheduled data audit reports (e.g. elimination of duplicates; standard text formats, retirement),
Conduct root cause analysis of data quality issues and develop new processes to prevent future data quality issues; including taking necessary corrective action,
Special projects (e.g. listing of new vendors and the unblocking of suspended vendors),
Drives Innovative Business Improvements: Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking

169

Vendor Analyst Resume Examples & Samples

Reviews, drafts, and outlines project planning and/or business requirements that impact strategic initiatives and/or business unit objectives
Examines various data sources and applies consistent approaches to data interpretation and performance measurement results
In coordination with business partners and users, assists to ensure that critical strategic decisions are vetted and well thought out prior to implementation
Ensures project dependencies are clearly defined, documented and communicated appropriately in terms of time required to complete
May liaise with the business, development team and technology on certain projects
Assists in the planning and implementing of Projects and Strategic initiatives of the Business Line Unit/Operations
May assist in the development of business unit analytics, department or operational procedures, reporting, financial analysis, communicating and/or strategic planning activities
LI-TW1
Must have a college degree in a quantitative major (finance,economics,business,accounting, etc); must be proficient/specialist in technology
1-3 years of functional/professional experience
Solid written and verbal communication skills for report writing, business requirement proposals, client interaction, and methodology documentation
Good analytical and problem-solving skills coupled with thoroughness and attention to detail is highly desired
Project management tools such as MS Project

170

Vendor Risk Manager Resume Examples & Samples

Represents TCF Vendor Risk Management on site at the vendor, or on site with the business line
Assist with periodic internal audits and regulatory examinations
Comply with internal department quality assurance standards
A minimum of a 4 year college degree in Business, Finance, IT or a related field, or previous work experience equivalent to a degree is required
3+ years of experience with auditing concepts and remediation strategies
3+ years of experience with contract management, including working with terms and conditions, master service agreements, and statements of work
Experience with a governance and risk compliance tool
Demonstrated knowledge of risk assessment concepts and disciplines
Familiar with external service reports and standards, and understands how to use them
Working knowledge of the financial services industry and familiarity with regulatory bodies and their associated requirements
Ability to work with little supervision and meet prescribed deadlines
Effective communication and interpersonal skills in order to communicate effectively with internal and external personnel
Bachelor’s degree, or equivalent job experience
Three to five years vendor risk management or audit experience

171

Senior Vendor Analyst Resume Examples & Samples

Advises and leads in the planning and implementation of projects and strategic initiatives for the Business Unit/Department. 15%
Drives business team members to define business needs through utilization of effective elicitation techniques. 15%
Evaluates data gathered from multiple sources, reconciles differences, and ensures consistent approaches, data interpretation, and results measurements are employed. 10%
Responsible for effective communication to all business partners and users to ensure that critical strategic decisions are vetted and well thought out prior to implementation. 10%
Responsible for ensuring that project's dependencies are clearly defined and appropriately communicated in terms of time required to complete. 10%
Primary liaison with business partners, development team, and technology. Acts as the "Subject Matter Expert" (SME) and provides business knowledge as needed. 10%
Conduct gap analysis of to compare as-is with the to-be business processes, perform analysis and offer solution recommendations 10%
Develop wireframes, mock-ups, process flows, and etc. to display the visualization of front-end user designs and business processes – 10%
Create different artifacts such as business requirements, functional requirement specifications, technical design specifications, traceability matrix to the defined requirements- 10%
May assist in annual business unit operating and capital expense budget planning
May provide back-office training and support on application usage and functionality
May lead and advise business units in the development of analytics, department or operational procedures, reporting, financial analysis, communication, and/or strategic planning activities
May assist business unit production functions during high volume periods
Knowledge of disciplined vendor management principles and practices across all disciplines of Contract Management, Performance management, Financial Management and Relationship Management
Ability to build and strengthen partnerships with other people
Flexible problem-solver, open minded to receiving input from others

172

Digital Vendor Marketing Coordinator Resume Examples & Samples

Manages the calendar of campaigns
Assist in creative requests and approvals for campaigns
Collects the brand creative and copy and partners with Web MP to get campaigns live on the site
Facilitates and encourages communication for the purpose of discovery and collaboration
Acts as the liaison between Category and Brand and the E-comm team
Business Planning
Research & Analytics
Basic familiarity of Omniture
Proficiency in Microsoft Excel, Word, PowerPoint
Strong listening, negotiating and organization skills
Strong verbal & written communication skills

173

Asset Servicing Americas Vendor Oversight Team Resume Examples & Samples

Developing of a front to back understanding of processing flows for multiple areas within Asset Servicing including: cash Dividends, Fixed Income, Principal & Interest (P&I) Mandatory Corporate Actions, and Whole Loans
Understanding IT infrastructure within Asset Servicing, along with upstream and downstream applications
Handling escalation issues from internal and external clients
Raising escalation issues to Asset Servicing onshore and offshore managers where processes are experiencing difficulty / not running smoothly
Completion of SOX testing
Managing all contact with internal and external auditors
Monitoring payables, receivables, nostro / depot breaks, highlighting trends and spikes, and monitoring narration quality
Reviewing New Business initiatives to determine process and headcount impact
Managing any process changes, project / Mandatory Change and Enhancements (MCE) book of work items
Verifying / releasing wires and Security Payment Order (SPO) charges
Processing periodic write off and enchantment cash entries

174

Sourcing & Vendor Management Resume Examples & Samples

Support Credit Suisse (CS) and supplier users in Contract Management system and related sourcing processes
Support the team in Data Management and quality control activities
Manage and support all contract registration process into Contract Management database for assigned region(s)
Provide user training on Contract Management system and process
Support contract lifecycle and management reporting
Act as Contract Management subject matter expert in support of SVM or CS wide projects
Lead or support Contract Management improvement initiatives
2+ years of experience in customer support or application support role
Knowledge of Procurement, Supply Chain Management or Strategic Sourcing process or methodology (desired)
MS Office applications or reporting using Excel or other systems/tools will have additional advantages
Database management, SQL programming (sufficient to execute minor changes)
Proficiency in German language
Proficiency in other European languages (desired)
Customer-service oriented attitude
Ability to work will within a team or independently
Strong verbal, written and interpersonal communication skills
Strong relationship-management skills
Skilled in connecting business requirements technical functional specifications in system applications or database management
Highly developmental and a fast learner with the potential to progress into further responsibilities with the company and capability and desire to personally accomplish goals and to help the company grow and prosper

175

Vendor & Contract Project Manager Resume Examples & Samples

Strong contract administration, negotiation and drafting skills
7+ years of Vendor and Contract related experience in the pharmaceutical industry
Knowledge of GAAP (Generally Accepted Accounting Principles)
Knowledge of MS Office suite of products with expertise in MS Excel and Word
Excellent management and interpersonal skills and the ability to work with all levels within the organization in a positive, collaborative manner
Good leadership and decision-making skills
Ability to problem solve and use good judgment
Paralegal Certification

176

Vendor Data Entry Specialist Resume Examples & Samples

Vendor creation in SAP
Managing vendor set-up email
Researching vendor information issues relating to set-up and payment
Make changes in SAP
Process credit applications
Audit vendor bank information changes
High School Degree or GED required, 2 year degree preferred
0-2 years of experience with Data Entry or Accounts Payable, or combination of experience and education equivalent preferred
Data entry experience
Accounting software experience preferred
Strong attention to detail with emphasis on accuracy
Ability to work in a fast paced environment
Strong verbal and written communication skills with the ability to work cross-functionally within the company
Proficient with Microsoft applications and Google applications
Ability to work independently and in groups
Strong time and task management skills

177

Senior Analyst, Vendor Governance Resume Examples & Samples

Support the development, enhancement and management of the GBTS Vendor Governance program including
BS or BA degree required preferably in Information Technology, Business Administration, Finance or equivalent. MBA a plus
Minimum of 5 years overall experience, 1-2 years of proven vendor governance, program/change management, audit or risk management related experience preferred; vendor management experience a plus
Experience and knowledge of Information Technology strategies, products and services including outsourced and offshore services
Strong leadership, communication (written and verbal), presentation and relationship management skills
Strong organizational and project management skills with proven ability to meet deadlines, prioritize assignments and manage multiple projects
Ability to work independently, and as part of a team, a self starter and results oriented
Familiarity with Prudential policies and procedures a plus
Business travel may be required

178

Vendor Marketing Specialist Resume Examples & Samples

Create and execute vendor communication, both internally and externally
Develop and deliver vendor content including newsletter, blog, instructional materials, etc
Work across various internal groups to deliver key projects including merchandising, technology, operations, legal and accounts payable
Develop necessary vendor pilot communication and launch plans
Assist in vendor initiatives including onboarding and offboarding
Execute on strategic plan to drive vendor operational excellence through incentive and recognition programs
Track and report on communication and project performance
3 years of experience in marketing, communications and/or campaign management
1+ year experience in developing content and marketing materials
Strong communication skills, with focus on written communications
Experience in driving project management and ownership from concept through execution and delivery
Ability to thrive in a fast-paced, fluid environment and experience with thinking out of the box to identify creative solutions
Proven ability to effectively prioritize multiple opportunities and select work that will make a meaningful impact on the business

179

Specialist, Vendor Management Resume Examples & Samples

Introduce vendor on-boarding programs & effective performance management of external vendors
Prepare training program strategies, scripting and positioning for external vendors
Feed into development of performance targets & footprint forecasts
Analyze weekly results while monitoring the overall performance of the portfolio
Evaluate & identify opportunities to improvement the effectiveness of strategic fibre programs
In-field support as necessary to drive performance & measure quality
University degree in Business Administration or Project Management
Strategic thinking and creative problem solving
Analytical skills, including the ability to quantify and analyze data
Demonstrated interpersonal skills - the ability to build and foster teams, and deliver against a common objective
Highly organized and detail-oriented with the ability to manage multiple projects simultaneously
Strong sense of autonomy and initiative
Strong MS Office skills, particularly MS Excel
Flexible and able to comfortably operate in an ever-evolving & changing market environment
Knowledge of players in the telecommunications competitive landscape
Previous experience with vendor management
Comfortable in working in a virtual team environment
Bilingual (French / English) an asset

180

Rohq-esc-vendor Maintenance Specialist Resume Examples & Samples

Responsible for processing vendor requests/updates to support the accurate maintenance of suppliers and employees in P2P System
Perform Negative screening for each supplier setup
Identification of domestic and foreign supplier tax reporting status
Ensure accurate maintenance of Bank accounts
Ensures that production is performed and executed within Service Level Agreement (SLA) to vendor maintenance activities
Performs compliance and ensures timely and accurate processing of transactions coursed through the vendor module of P2P
Ensures that agreed control processes and procedures are implemented to identify and mitigate risks in his/her area of responsibility
Performs testing for system enhancements or resolutions to ensure that updates/changes will not disrupt the production process once implemented
Must be able to leverage P2P & CTE knowledge in ensuring completion of invoice and expense reimbursement processing
Proactively seeks for solutions and alternatives for better customer experience
Strong Operations background is preferred
Effective time management is exercised
Stakeholder management skills is regularly displayed

181

Vendor & Contract Analyst Resume Examples & Samples

Analyzing contracts
Informing stakeholders about changing in contracts and updating relevant documents
Understanding how changes in contract affects other stakeholders

182

Recovery Vendor Support Analyst Resume Examples & Samples

Manage all bankruptcy operational duties to include account review and reconciliation, assignment of appropriate case action, consultation with legal services, timely filing of unsecured claims, and processing of Chapter 13 trustee disbursements and customer payments
Manage the dedicated bankruptcy customer inbound line by effectively answering customer or their attorneys questions, and also serving as an internal resource for Customer Servicing
Act as primary contact for external vendor, attorney and agency efforts to include timely account assignment, communication of appropriate account information, approval of settlement offers, tracking of weekly remittance, regular performance reporting and effective account closure and fund allocation
Perform collection activities for specialty portfolios such as special handling, post charge-off probate, bankruptcy and other accounts as assigned by management
Review monthly vendor, agency and legal service invoices and submit for timely payment including producing daily,weekly and monthly reporting as needed or assigned
Collaborate with internal teams to ensure proper posting of payments and settlements to customer accounts
Act as liaison between the Collections, Credit, Legal & Compliance department, external vendors/ agencies and other areas of the business to ensure customer accounts recovery and bankruptcy issues are resolved timely in accordance to VCI and legal guidelines and procedure
Provide back-up support to management duties and project work as assigned
1-3 experience in the Collections department
1-3 years experience in backruptcy servicing
Strong understanding of the VCI Collections process
Experience interfacing with third party collection agencies and law firms

183

Vendor Contract Administrator Resume Examples & Samples

Assist Legal with review of Third Party contract templates to ensure the inclusion of Citi provisions
Perform annual contract reviews and facilitate any necessary renewals for Third Party Vendors as well as amendments or terminations as required
Maintain appropriate documentation/approvals on file
Ensure agreements contain appropriate service levels, quality and security standards, performance metrics and financial penalties/incentives as required
Ensure corporate requirements are met by facilitating necessary documentation and reviews
Understand complex, non-routine contractual instruments
Strong presentation, analytical, leadership and team-building skills
Ability to apply independent judgment and creativity to contract resolution issues. Excellent negotiation skills
Ability to perform in upper level management environment
Proficiency with Microsoft Word, Excel, and Outlook

184

Vendor Image Editor Resume Examples & Samples

Reviewing vendor-supplied images and assessing their usability
Monitoring & responding to image approval requests
Communicating with the buying teams to find creative solutions
Assisting in the creation of a formal training process and help train future Vendor Image Editors
Coordinating with management, leads and other Vendor Image Editors on image requirements and guidelines
Understanding and maintaining zulily image quality and branding guidelines
Balancing the needs of the various groups within the organization
3-5 years of retail and/or media arts experience preferred
3-5 years of image review experience preferred
Strong visual decision maker
Exceptional interpersonal communication and negotiation skills, with an emphasis on diplomacy and constructive feedback
Ability to deal with ambiguity on a daily basis
Advanced Photoshop and design experience, preferably with on-the- job experience utilizing those skills
Ability to understand the needs of the business, Photoshop functionality and the variety of skill levels on the Photo Editing team
Excellent organizational and multi-tasking skills
Creative problem solver - can investigate options to make images usable
Extremely good eye for detail and consistency

185

VP of Event & Vendor Experience Resume Examples & Samples

15+ years’ experience at a senior level position for a well-known large technology organization which includes both product development and software engineering
10+ years managing people ranging from individual contributors to senior management roles
Strong experience in an open source technology environment (must be well versed in open sourced arena)
Experience leading the development of a technology products throughout the full product lifecycle
Proven track record of building high-performance teams
Leading organizational development exercises focused on an agile delivery model and significant scale
Proven history of working closely with business partners to successfully drive overall company objectives
Demonstrates exceptional relationship building skills with strong ability to influence others
Demonstrates proven leadership of large end user projects and programs

186

Morgan Stanley Bank Vendor Program Management Role Resume Examples & Samples

Responsible for day-to-day support for the Bank’s direct and indirect vendors, including the vendor lifecycle from on-boarding, contract reviews, periodic monitoring, risk assessments, expense management and termination
Build-out and oversight of indirect vendor and affiliate subcontracting relationships on the Bank
Assist with the Affiliate Service Level Agreement (SLA) management program including agreement drafting, training, periodic cost and service level reviews and meeting minute reviews
Support the Vendor Program Manager Officer in weekly, monthly, and quarterly Committees and Sub-Committees related to the Affiliate and Third Party Vendor Management Programs
Forge relationships across divisions, including Information Technology, Legal & Compliance, Operations, Finance, etc
Bachelor’s degree in Finance, Business or other related field
3-5 years of relevant experience in risk management, documentation and governance in the financial services industry is a plus

187

Rohq-esc-vendor Maintenance Specialist Resume Examples & Samples

Mandarin proficiency required
Good problem-solving skills
Able to grasp complex issues and provide solutions
Able to work in a global corporate setting/environment

188

Vendor QA Lead, Customer Experience Resume Examples & Samples

Manage the quality program for outsource service providers
Assist with the development of goals, communicate quality standards and ensure calibrations that will deliver results
Drive analysis, quality improvements, customer satisfaction, create best practices and implement scalable solutions to business challenges
Engage with internal quality management team to drive quality improvements
Identify areas for improvement on a site by site basis
Provide weekly, monthly and quarterly reporting analysis to executive management and key stakeholders with regards to quality measurement results
Manage quality relationship to ensure delivery of initiatives to drive improvement in the overall customer experience
Experience managing a partner, including all quality management and goal setting
Proficient in Excel and statistical analysis
Be a confident and enthusiastic communicator
A passion for exceptional customer service
3-5 years of Quality Management experience surrounding Call Center operations
Experience in handling escalations from both external clients and internal support organizations within and outside of a contact center / queue based environment
Familiarity with Genesys systems highly desirable
Commitment to quality, accuracy, and consistency
Strong teamwork and collaboration skills. Ability to build internal networks to accomplish goals through collaboration with resources across teams
Strong verbal communication and interpersonal skills
A self-starter who takes initiative and is action oriented
Can balance the need for quick turnaround with longer-term strategic efforts
Is flexible and can deal effectively with changes in priorities or ambiguity
Ability to work under pressure and adapt quickly to adverse situations
Travel in support of partners both in the EU, as well as other global locations as required
BA/BS Degree

189

Vendor Quality Specialist Resume Examples & Samples

Maintain and manage external audit program
Perform GDP/GMP compliance audits of Logistics Service Providers and Distribution Customers in the EU, EEA & CIS, in accordance with internal audit procedures and cGDP/cGMP guidelines
Generation of audit reports and maintenance of the Trackwise System Vendor Component
Manage relevant Quality investigation activities such as Deviations, Corrective and Preventive Action Activities and Change Control
Generating and maintenance of Quality Technical Agreements with Distribution Partners and Logistics Services Providers
Participation in process improvement projects providing direct Quality support throughout project execution
Developing Quality Management System documentation, such as standard operating procedures, quality records, forms, etc
Works with Quality Management teams to facilitate the implementation of group-wide initiatives
Minimum 5 years Pharmaceutical experience with a minimum of Batchelor's Degree in a science discipline
Recognised Lead Auditor Certification
Quality Management system experience
Trackwise experience
Knowledge of International Pharmaceutical Practices and Requirements

190

Sourcing & Vendor Mgmt-transactional Sourcing Resume Examples & Samples

Lead global commercial and sourcing aspects within BPO / KPO category and value thresholds, and provide support globally to deals within their specific location for SME. Ensure proper spend categorization
Advise internal business partners on BPO / KPO end-to-end sourcing process, policies, templates, RACI, deal risks, and possible risk mitigation steps as part of sourcing process or contracting. Articulate pros and cons of, and requirements for, various BPO/ KPO commercial model options for a particular deal
Ensure full Procure-to-Contract compliance with all applicable BPO / KPO Outsourcing processes, policies, etc. Support sub-category leads with RFx template population, response evaluation, draft contract template population on complex files
Collaborate with other SVM regions and teams to ensure integrated delivery of sourcing initiatives
Define + implement plans in line with category strategy, decision trees, play book. Guide CS sourcing + contracting requirements, with due consideration for local market trends + opportunities. Based on play book, ensure all Outsource specific contract terms included + addressed. Leverage appropriate sourcing tools
Execute BPO / KPO tailspend management category strategy through appropriate sourcing decisions. Consolidate supplier base and pursue, where relevant, alternative sources ensuring uninterrupted supply of services, delivered in a cost effective and quality manner
Conduct periodic market research for assigned category, incl. monitoring of market trends and supply/demand factors, legal dictates to help in the decision making process to meet the strategic goals of the organization. Answer contract commercial / rate card / legal / business term inquiries on existing contracts
Establish regular communications with the key internal business partners, to ensure agreement and adoption of category strategies, on-going review of activities undertaken and maintenance of strong client service. Lead proactive Contract Renewal/ Expiry reviews, and re-source or amend per internal strategy
Accurate and continuous collection and reporting of projects managed, contracts concluded and their associated expenditure and financial impacts
Minimum four (4) years experience in sourcing or procurement. Experience on BPO or ITO Vendor side (bid/ MSA/ SOW negotiations with clients) a definite plus
Significant experience sourcing and contracting for labour services/ professional services (IT Outsourcing, Buinsess/ Knowledge Process Outsourcing, Consulting, Non-IT Professional Services)
2-3y experience sourcing, negotiating, contracting for Business/ Knowledge Process Outsourcing deals (client side or provider side) a definite plus
Understanding of how to analyze a category cost structure
Strong negotiation and influencing skills, at same and higher level of organization
Strong understanding of end-to-end Source/ Procure-to-Pay processes and tools
Experience working within a very strong compliance and regulatory culture, driving policies and procedures, both internally and externally
Strong analytical skills, including the ability to understand demand patterns and demand strategies, and to define and explain negotiations bookeneds and options, and impact on CS
Strong presentation skills, including experience using Excel pivot tables and PowerPoint to support analytical techniques and presentation of data
Ability to extract detailed sourcing requirements from internal business stakeholders, and to translate business requirements into contract language
Ability to proactively identify material, unmitigated business or contract risks on a particular deal, to articulate effectively to stakeholders, and to find appropriate solutions
Tenacious and resilient approach. Skilled in building relationships; confident, firm, empowering and positive in his/her attitude towards people and of personal stature and reputation to ensure ready acceptance within the company and to create a favourable representation of the company department internally and to external parties
Collaborative style, including experience navigating through matrix organizational responsibilities, organizational change, and working across all global regions, global time zones and teams to elicit successful and collaborative approaches and solutions
Strong Solution focus
Ability to facilitate / quasi project manage various sourcing / contract stakeholders (internal, vendor) and subject matter areas, and to move them towards acceptable negotiated solutions
Proactive, hands-on approach and strong organizational skills with capability to manage an increasing book of work over time and the ability to juggle multiple priorities and types of work
Degree level qualification
Excellent English communication skills (verbal & written, incl. contracting) required; Strong business German (verbal & written) a definite plus
Flexibility to partially overlap with US EST and APAC business hours a must

191

Vendor Management Specialist Resume Examples & Samples

Design and implement enhancements to the Global Vendor Management Program
Coordinate and support vendor contract negotiations
Create and institute an effective management reporting solutions
Provide global program coordination in partnership with silo divisions
Create and maintain effective working relationships with business area management
Demonstrate a high standard of conduct and ethics

192

Executive Director Vendor Operations &amp Resume Examples & Samples

Develop a supplier engagement strategy that delivers mutual value by optimizing the flow of product & improving supply chain efficiencies through innovation and best practices exceeding our customer’s expectations, delivering a competitive advantage
Facilitate cross functional meetings with top 20 vendors to implement the supplier engagement strategy and identify opportunities
Expand Joint Business Planning to support the output of the supplier engagement strategy
Implement and manage a best in class approach that fast tracks the on-boarding new vendors and speeds new and innovate product to the shelves ahead of our competition
Develop the knowledge, skills, and abilities of a large team and lead them through complex change
Lead the evaluation of the ordering process to vendors and significantly reduce the order lead time and in transit time to receive orders inbound
Bachelor’s degree in Supply Chain or Business Related field required
13-15 years’ experience
Experience with long term strategic planning and program development
Experience leading and developing operational processes
Demonstrated success in working effectively with internal business partners, vendors, and consultants
Proven and effective leader and developer of people
Must be able to influence and manage 3rd party resources

193

Ccb-vendor Portfolio Liaison Resume Examples & Samples

Managing strategy changes between Recovery Strategy and Agency Support functions to ensure successful implementation and execution
Collaborating with multiple functions and process owners to build and enhance documentation to include: procedural requirements, job aides and other formats
Control validations for internal processes
Root cause analysis on exception reporting to identify trends and potential breaks in collection processes
Maintain positive and collaborative relationships with third party vendors and multiple levels of leadership
Quickly understand the business needs, issues and data challenges of the organization and industry
Monitor, prepare and execute documentation to support JPMC policies
Review and execute system processes used in the oversight of Recovery Vendor processes
Ensure personal knowledge is established and processes are executed by deadline
Analyze daily performance, workflows and trends to make appropriate recommendations to improve overall performance
Ensure personal knowledge is established and processes are executed in a timely manner
Provide subject matter expertise during the creation and maintenance of Policies and Procedures
Responsible for managing Vendor Portfolio Specialists
Maintain oversight of quality and improved results
Participate in organizational projects
Report departmental results to leadership
Strong interpersonal skills are essential and the ability to motivate and build strong partnerships with internal and external constituents
Self-motivated, innovative, deadline driven and a strong team player
Project management experience is beneficial
Strong analytical, communication (verbal and written) and interpersonal skills
Ability to manage large scale initiatives in a fast paced and rapidly changing environment
Effective decision making (must possess good judgment) and prioritization skills
Must have effective time management skills and be able to meet tight deadlines with a high degree of accuracy; adjusting plans and actions in response to changes
Ability to successfully manage internal and external relationships with individuals of all levels within the organization
Will be required to quickly identify and establish relationships to utilize as resources in accomplishing goals
Proven ability to work independently and efficiently
Strong knowledge of Microsoft Office (Outlook, Access, excel and Word required)
Working knowledge of PACER, TSYS, and RMS
Project, Change Management and RCSA testing

194

Third Party Vendor Risk Support Resume Examples & Samples

Increasing reliance on the expertise of the VRC Manager in the face of increasing regulatory requirements relating to risk with third parties
Superior communication, analytical and problem solving skills
Able to work independently and lead cross-functional teams to accomplish

195

Vendor Compliance Manager Resume Examples & Samples

Bachelor's degree in finance, legal or accounting
At least 5 years of experience as a compliance officer, preferably with an international banking group
Experience in outsourcing is essential
IT Security and project management experience - an advantage
Good organization skills
Strong interpersonal and communication skills in fluent English

196

Vendor Support Professional Resume Examples & Samples

To provide key support to GE Relationship Managers, with responsibility from proposal input to all contractual documentation, as well as obtaining the key functional sign offs for new contracts
Actively follow up proposal pipeline with the ultimate goal of executing funded business in line with customer deadlines & expectations
Work closely with the GE Relationship Managers to continuously improve our service levels & customer experience
Work within the framework of Company regulations e.g. Data Protection, ensuring compliance at all times
Able to develop trusting relationships with external and internal clients
Previous leasing experience a plus
Think clearly and decisively through challenges, seeking simple solutions to complex problems
Problem experience in MS Office and other systems
Positive attitude when dealing with customers and co-workers
Identify and focuses on tasks which lead to goal achievement
Consistently meets deadlines and customer Service Level Agreements
Effectively manages multiple priorities

197

Sourcing & Vendor Management Resume Examples & Samples

Support the program delivery of SVM’s IT infrastructure strategic program
Deliver projects and coordinate among several work-streams within the strategic program
Develop, maintain & communicate project documents including, but not limited to project charters, project plans with deliverables and dependencies, project mandates, a communication plan and status reporting
Manage the progress of the project against quality standards, targets and budgets and challenging actions, results and activities where necessary
Ensure that all stakeholders (both internally within SVM and across the wider business) are aware of the project scope, the benefits that it expects to deliver, the benefits it actually realizes and the project timelines
Resolve or (where appropriate) escalate issues and risks and ensuring that appropriate corrective action is taken
Take responsibility for quality assurance within the projects by overseeing methodologies, standards and procedures are being implemented
Effectively communicate with key stakeholders on project progress
Help to identify and solve for execution delays, gaps, issues, and areas for improvement through analysis, guidance, and collaboration
Facilitate cross-functional collaboration among all SVM teams, Finance Operations, CFO COO IT, Group Finance IT, GC and other internal stakeholders
Manage relationship with IT team, vendor and third party integrators for project implementation
Support the delivery of the actual process documentation inc. business requirements, RFx, contract documentation and systems testing
Minimum 7 years of relevant work experience including 3+ years project management experience
Experience in working with technology groups and IT implementations, and packaged vendor products
Solid knowledge of managing IT-oriented projects, IT methods and approach
Experience in influencing and managing relationships with internal business partners and stakeholders
Risks, issues and dependencies management
Excellent project and portfolio management skills and experience including governance and decision support
Solid analytical and problem solving skills; excellent organizational, task management and meeting facilitation skills; solid interpersonal skills
Ability to think creatively and ‘out of the box&#8217
Excellent communication skills with the ability to deliver high-impact, concise presentations to senior managers
Experience in developing work plans, risk management and scope/change control
Proficiency in project management toolset including but not limited to Microsoft PowerPoint, Excel, Word, Visio and Project

198

Direct Ship Vendor Mgmt Coord Resume Examples & Samples

Evaluate and resolve vendor compliance issues resulting from daily/weekly/monthly Service Level Management analysis
Demonstrated organizational skills with the ability to manage multiple projects and maintain strict deadlines
Shows initiative to take on new projects
Ability to work in a fast-paced, dynamic environment
Ability to work as part of a team and interact effectively with others
Ability to problem solve complex issues

199

Vendor Management Specialist Resume Examples & Samples

Review contracts to ensure Patelco’s requirements and protections are satisfied
Assist in the negotiation of contract terms with vendors’ legal teams, if necessary
Resolve business issues in conjunction with internal stakeholders, providing support as a subject matter expert
Create Patelco master agreements to use in lieu of vendor contracts where applicable
Ensure that vendor files are maintained and continually updated and advise vendor relationship managers regarding significant contract conditions and maturity dates
Keep current on changes to relevant laws and industry practices
Develop and refine policies and procedures for vendor acquisition/documentation and the evaluation of vendor risk management factors
Educate internal business units on Request for Proposals (RFP), bidding, and contracting procedures
Maintain and update the Vendor Management Program and software as needed
Work with IT Security and other stakeholders to ensure a thorough vendor due diligence review is performed, where necessary
Bachelors Degree in related field
Minimum of 5 years in vendor management and/or contract analysis and negotiation
Knowledge of corporate insurance coverage
Prior financial institution experience preferred
Background in Finance, Buying, or Account Management
Strong analytical and numerical skills, detail-oriented
Comfortable with negotiation, prior experience
Ability to write and communicate clearly

200

Vendor Services Manager Resume Examples & Samples

Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together
Acts as key liaison between store development and designated business customers and builds partnerships across all organization levels
Manages the ongoing operation and support of process for Real Estate, Design, Construction and/or Facilities
Oversees the resolution of day to day issues to ensure user and business requirements are met
Acts as the liaison between, internal business customers, technical support resources and external business partners to enhance the ability of the Store Development partners to meet company objectives
Meets with senior management and other key stakeholders to review programs, responds to questions, and identifies areas requiring additional research or action. Provides timely responses to senior management and prepares recommended responses on corrections, adjustments and outstanding items
Identifies and communicates risk areas and emerging trends through research and benchmarking and develops recommendations to senior management
Identifies trends and gaps with existing reporting, systems and processes. Identifies opportunities and proposes improvements to processes, standards and systems
Provides program support to ensure the business needs, company goals, and regional needs of Store Development partners are met. Develops and trains new processes and standards
Provides Design & Construction support to field based partners across Global Development
Helps set and maintain Design & Construction standards to ensure consistency and efficient use of resources
Offers guidance and support on key financial decisions for store development teams
May also provide system and tool support and guidance to field partners as appropriate
Diverse Business experience (8 years)
Store development experience, preferably Architecture, Design and/or Construction (4 years)
Experience managing medium to large complex projects (8 years)
Requirements gathering and analysis (6 years)
Analytical and problem solving in a fast paced environment (6 years)
Team and project management experience, including ability to build and lead cross function teams (5 years)
Managing others and developing professional staff (5 years)
Experience working in an environment with ambiguity
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Strong communication and negotiation skills and ability to make effective presentations
Leadership skills with the ability lead and motivate others through complex projects for a global company
Ability to develop innovative solutions and process improvements based on technical knowledge, analytical skills, and understanding of processes and systems
Ability to plan, manage and complete large projects
Ability to work in a demanding, high-stress, fast-paced environment, be a self-starter and balance multiple priorities to meet critical deadlines

201

Vendor Inspector Resume Examples & Samples

Read and work from tooling blueprints, sketches, drawings, and piece samples, layout perishable tools for the purpose of inspection
Understand the use and care of basic hand tools, and precision measuring equipment to complete complex compound angled set-ups
Use Microsoft Word, Excel, and other program software
Operate and program the Zoller vision system and the digital comparator
Perform set-ups and periodic audits on certified vendor tools in a safe manner
Assure all material and gages are calibrated and in top working condition
Must have good verbal and written technical communication skills to interact with internal and external customers
Must understand and work to the cutter and broach procedure
Manage outsourcing of tools that require reconditioning
Accept responsibility for perishable tools to be within specification and assure tools are properly identified with all information including tool number and change letter
Have a thorough in depth knowledge of the Bruckner (Wesco) TIR system
Must have thorough in depth knowledge of related SAP transactions, machine sign in procedures, clean up and maintenance of equipment, clocking procedures, sign out tooling for inventory management
Follow EHS guidelines and procedures such as wearing proper P.P.E., following Job Safety Analysis work sheets and watch for the safety of co-workers
Work to all ACE initiatives following guidelines and contribute to continuous improvement of all work related functions

202

Director Vendor Operations Appareal Resume Examples & Samples

Lead end to end operations in the vendors (including all vendor Country of Origins), to ensure product creations (including development, material, costing, quality) are met by the company standards and objectives
Provide input and regular update of information necessary for allocation to support the allocation process
Drive company supply chain initiatives, programs and projects (such as ME, CI, GASA, and T1/T2 alignment) to improve apparel and supplier capabilities
Drive continuous improvement techniques and tools as well as challenge existing standards and procedures in order to be industry leading
Strong understand of the apparel business
Fluent in English, written and verbal

203

Morgan Stanley Bank Vendor Program Management Resume Examples & Samples

Provide coordination of the Affiliate Service Level Agreement (SLA) management program, including agreement drafting, periodic cost and service level reviews, meeting minute reviews, and Bank Committee presentations
Actively lead and partner across organizations in the development, implementation, training and sustainability of a new Affiliate Agreement Workflow tool to automate the current manual SLA processes
5+ years of relevant experience in risk management, documentation and governance in the financial services industry is a plus
Ability to work in a fast paced environment, both independently and as part of a team, and under strict deadlines
Strong interpersonal skills - freely develops networks, builds consensus, prioritizes effectively, and develops alliances across organizations

204

Sourcing & Vendor Management Resume Examples & Samples

Lead sourcing projects for software products and services supporting the PBWM & Shared Services division of Credit Suisse
Develop, negotiate, execute and manage contracts for software products and services that incorporate business requirements, deliver substantial cost savings and improve service levels
Develop, issue and manage competitive RFX's, in cooperation with key stakeholders including business and application owners
Evaluate and review existing product and service arrangements and recommend alternative and innovative strategies for improved efficiencies and cost savings
Identify and translate operational requirements into systems management metrics, SLA's and contractual terms and conditions
Lead cross functional teams (end users, legal, IT demand management, etc.) with regards to assigned supplier negotiations
Manage multiple high value sourcing/efficiency projects concurrently
Introduce innovative sourcing ideas to the business, e.g. identify potential sourcing synergies between companies, real time benchmarking, knowledge sharing of best practices, etc
Develop and maintain strong relationships with primary stakeholders with the goal of becoming a Trusted Advisor and Partner
Develop and maintain strong relationships with stakeholders in other functional areas such as Legal and Compliance, Tax, Accounts Payable and others and understand their requirements and processes relating to software contracts
For key suppliers act as a single point of contact for negotiations and escalations. Fully understand their product roadmaps and go to market strategy

205

Lead Vendor Mgt Consultant Resume Examples & Samples

Creates and administers vendor request for proposals (RFPs)
Conducts benchmarking to ensure proposed vendor solutions are competitive to the market
Supports the implementation of strategic sourcing engagements to ensure project milestones are met and benefits delivered
Resolves vendor issues that arise during implementations, acting as a liaison with Project and Divisional Management
Escalates issues as needed to Senior Manager responsible for vendor management
Provides transition support for exiting existing vendor relationships
Bachelors’ degree in business administration, operations management, or other directly applicable field or equivalent education/experience
5+ years’ experience in vendor management, strategic sourcing or contract management
Knowledge of vendor management best practices and industry trends. Exceptional written and verbal communication skills; demonstrated ability to lead difficult conversations and collaborate, facilitate, and achieve consensus amongst key stakeholder
Demonstrated ability to influence others and drive change
Global perspective and experience working with diverse customers and vendors preferred
Experience in a shared services environment; Experience in the financial services industry
Experience managing vendors with global service provisioning models; Experience across multi-functional business processes preferred

206

Vendor Compliance & Quality Analyst Resume Examples & Samples

Manages day to day vendor communication of Vcom regulations
Responsible for end-to-end vendor chargeback process in alignment with the accounting team
Maintains and manages chemical & physical testing programs, and factory compliance requirements in alignment with legal and production teams
Documents and maintains chargeback system to drive continuous improvements to vendor compliance programs
Manages communication with global FC locations regarding vendor compliance discrepancies
Develops, updates and analyzes Vendor Compliance KPI’s
Analyzes usage, purchases, and costs of global FC non-stock inventory items
Manages onboarding communication of new vendors
Continuously pursues improvement opportunities in quality, cost, and service
Minimum of three years’ experience in relevant field
Bachelor’s level degree
Detail oriented with strong organizational skills, excellent written and oral communication skills
Able to achieve results within a consistently evolving environment
Strong problem solving, troubleshooting, negotiation and decision-making skills

207

Vendor Master Data Specialist Resume Examples & Samples

Set up new vendor account records as requested. Forward all necessary information and/or papers to proper departments for further processing as needed
Verify vendor data received and handle requests promptly and accurately to ensure prompt and accurate payments are made to our suppliers. Maintain the integrity of the VM data
Proactively work with internal departments across all the coalitions when necessary to ensure smooth business processes
Strive to become the business user expert and actively assist in trouble shooting system issues that arise
Follow up on vendors blocked for missing W-9 and W-8 documentation on a daily basis to ensure payments are not delayed when possible
Work on Vendor Master projects as needed. This will include making suggestions for changes to the new MDM tool to streamline the vendor maintenance process
Work with the supervisor to ensure 1099’s are accurate at year end
Strive to understand, document, and facilitate, where possible, the special vendor master data needs required by each coalition's distinct business process
Must be proficient in MS Office Suite applications
Must demonstrate attention to detail and accuracy in work
Knowledge of current systems and department functions preferred
Excellent analytical skills and ability to handle multiple priorities
Strong communication and interpersonal skills required to work with multiple departments, and all levels of management

208

Vendor Finance National Programs Manager Resume Examples & Samples

10+ years in Equipment Leasing and Financing
Self-motivated and possess the ability to present to National Program level prospects
Extensive experience in pricing and evaluating profitability of National Programs
Excellent written, verbal communication skills, with the ability to train and present to both small and large audiences in person and via web conference
Proven ability to organically build and grow National Programs
Must have excellent territory and program management skills

209

Vendor Management Specialist Resume Examples & Samples

Cooperating with UBS Service Delivery Managers in IT Operations topics provided in UBS Krakow
Cooperating with Vendor in IT Operations topics provided in UBS Krakow
Cooperating with transition team and GT Workforce execution manager for the new projects
Cooperating with enabling functions (Local IT, GCS, Finance) in case of onsite issues
IT space office planning and coordination
Overseeing GT office space located in UBS Krakow

210

Vendor Analyst Resume Examples & Samples

Ability to organize and prioritize large volumes of work within deadlines while maintaining accuracy and efficiency of data entry
Ability to proactively identify, analyze and resolve issues
Ability to provide excellent customer service and establish positive business relationships with vendors and internal customers
Clear and effective written and verbal communication skills
Ability to be flexible with work schedule to meet company deadlines and service levels
Ability to maintain confidentiality and high ethical standards
Proficiency with Microsoft Office products (Excel, Work and Outlook) required
Experience working with ERP systems, such as Microsoft Dynamics Great Plains, is a plus
Experience in high-growth, fast-paced environments, and retail industry are a plus

211

Sourcing & Vendor Management Resume Examples & Samples

Develop, negotiate, execute and manage contracts for Workspace and Telecom products and services that incorporate business requirements, deliver substantial cost savings and improve service levels
Develop, issue and manage competitive RFX's, in cooperation with key stakeholders within the IT Division
Update and maintain book of work for all key initiatives, documenting project status, costs and savings calculations
In partnership with respective CS departments identify & manage strategic vendor portfolio
Client Relationship Management: develop and maintain strong relationships with internal and external partners and become a trusted advisor and partner

212

Vendor Relations Manager Resume Examples & Samples

Own Supplier relationships with TIAADirect vendors
Escalation management, Service Level Management, Spend Analysis
Creation of monthly performance management metrics
Monitor and track monthly performance data of vendor performance – cost & quality
Oversee Supplier Governance for all vendors – accountable to manage end to end process
Define/maintain management responsibilities
Define supplier involvement
Publish annual calendar defining critical meetings
Oversee Business Development /Requirements analysis and coordination of Request for Information (RFI) and Request for Proposal (RFP)
Oversee demand management for requests to vendors
Productivity Management – identify and manage productivity opportunities
Maintain vendor profiles and annual spend
Continuous analysis of external market to understand service delivery options, models, service providers, geographies, opportunities and risks
Accountability to plan and manage Disaster Recovery and Business Continuity adherence with vendors
Establish strong working relationship with TIAA-CREF corporate partners e.g. Audit, Risk, Compliance, Legal, Information Technology, Security, Business Continuity, etc
Partner with Strategic Sourcing building a strong working relationship
Act as Contract Manager for respective vendors
8+ years’ experience managing enterprise partners
Vendor Manager will have worked in a complex program and project management, business delivery, or management consulting role owning end-to-end delivery
Experience with several multi-million dollar programs with cross-business and Technology delivery required
Self-motivated/directed person who has the ability to embrace role and drive change
Comfortable interacting with Senior Leadership on a regular basis
Proven analytical skills and strategic thinking; experience in business case development and modeling
Strong interpersonal skills with ability to communicate effectively at multiple levels of an organization (verbal and written); high degree of comfort with business and technology language
Proven project management skills; ability to organize and prioritize multiple complex projects
Ownership mentality with a deep sense of accountability over results
Must demonstrate good communication skills
Microsoft Excel, Word and PowerPoint

213

Vendor Operations Business Analyst Resume Examples & Samples

Own, maintain and publish ongoing metrics reports that support visibility into the performance of the business
Provide support for existing reports and resolves issues with reports as identified by users
Determine best reporting design and associated tools for implementing reports
Recommend establishment of new or modified reporting methods and procedures to improve report content and completeness of information
Document all reports and changes as they are produced
Collaborate with the members of our Tech team on toolsets and advanced queries
0-3 years of related experience required in a quantitative field (Math, Finance, Statistics, Engineering, Business, Economics, Supply Chain and Operations etc.)
BS or BA in a quantitative field (Math, Finance, Statistics, Engineering, Business, Economics, Supply Chain and Operations etc.)
Strong Tableau, MS Excel and SQL skills
Must possess experience or proven ability to quickly understand and learn how to use analytical tools (Excel, Tableau, SQL, etc.)
Must be able to proactively manage work load to meet commitments
Must posses strong communication skills, written and verbal

214

Vendor Governance Manager Resume Examples & Samples

This individual will develop project plans and manage successful execution of the vendor diligence/risk evaluation reviews against plan time lines, ensuring quality and timeliness of execution. Must be able to manage competing priorities and work independently
Manage and facilitate vendor diligence initiative timelines and activities, promptly identifying barriers and solutions to progress
Consult with business owners and provide appropriate support and guidance throughout the vendor diligence review process
Track metrics and maintain timely and accurate status reporting on diligence initiatives, driving generation of meaningful reports to Business Leadership
Identify opportunities for process improvements in the diligence process
Participate in special projects as requested
Location: Newark, NJ. Some NJ/PA travel required, up to 10%
Bachelors degree or equivalent work experience
Minimum 3-5 years vendor management and governance experience, eg: experience managing vendor relationships
Hands on experience in other risk management disciplines highly preferred (e.g. information security, business continuation etc)
Minimum of 2 years, or significant hands on experience, managing project timelines and deliverables
Strong relationship building skills and ability to collaborate, work and influence at all levels within the business
Strong organizational, analytical, and problem solving skills; demonstrated ability to think about business problems in new ways and clarify key issues in complex situations
Excellent organizational skills and proven ability to manage multiple projects concurrently
Proven ability to think strategically including demonstrated expertise in analyzing current data in an effort to continually evolve and improve the effectiveness of the vendor governance program
Excellent communication (written and verbal), listening and influencing skills
Ability to interact with all levels of the organization and with external third parties
Ability to prioritize and work under tight deadlines
Proficiency in Excel, Word, PowerPoint, and MS Project
Visio and Access knowledge a plus

215

Sourcing & Vendor Management Resume Examples & Samples

Each of our very high to highly ranked contracts is managed from a regulatory perspective,
Any residual delivery risks are appropriately escalated to the Supplier Risk and Control Function, and
Any governance issues that appear to be chronic are appropriately remediated so as to prevent such an escalation to supplier risk and control
Engage directly with Internal Business Partners (IBP) to ensure compliance with all required assessments characteristics per the CS policy and procedures
Become the primary point of contact and face-off for the IBP with the TMPO function
Monitor third party contractual delivery and adherence to the agreement terms
Track and assess the relative accuracy and completeness of the IBP management of the third party landscape across disciplines such as

216

Gcpp Cash Securities Setts Captive Vendor Oversight Resume Examples & Samples

Contact point for functional managers, internal and external clients
Periodic reviews of KPI/KRI parameters and thresholds
Incident management – Transparency on controls/process failures/remediation
Deployments & MPP governance – Review MPP and facilitate receive manager sign-off
MBR/QBR – Pack Reviews – Quality and Accuracy assurance
Overall BCP co-ordination
Oversee and enhance supervisory controls by vendors on day to day processing
Approval and authorization of day to day transactions – Final gateway
Oversee and resolution of thematic escalations from functional managers\internal\external clients
Monitor KPI in line with functional requirements
Manage/Authorize system access controls
Process performance management
Suggest, manage strategic and tactical solutions, inclusive standardization of processes
Deliver “Change the Bank” and “Run the Bank” changes
Drive root cause analysis through the vendors
Efficiency management
Relationship management
Overall governance of capacity utilization and monthly review

217

Vendor Risk Manager Resume Examples & Samples

Establish a baseline of vendor risk, identify areas of potential exposure, develop and align vendor risk management strategies with goals and objectives, and execute program ensuring consistency
Support the design and implementation of a common and consistent vendor risk management (VRM) program to effectively manage vendor risk in accordance with internal policy and Federal/ State Regulatory requirements
Provide guidance to the business, Strategic Sourcing and other stakeholders to ensure requirements of VRM are fully understood
Support development and execution of a robust communication and training plan to facilitate the effective application and awareness of VRM
Maintain a structured internal governance framework, to ensure effective oversight of vendor risk and procurement compliance
Help ensure strong oversight of all vendors’ risks and provide business partners visibility of existing and emerging risks
Continually reassess the operational risks associated with the function and inherent in the business
Present reporting of high risk vendor contracts and procurement high risks / ineffective controls and highlight vendor risks and the action planned to address inadequate controls to executive management
Lead assessment of vendor risk, develop mitigation plan and partner with internal stakeholders to assign monitoring responsibility
Prepare and complete annual risk assessments and assist with regulatory and accreditation audit preparation as needed
Partner with Business Units & internal support functions to help ensure that all risk assessment and mitigation requirements have been met; risk is monitored & mitigated throughout testing/ development/ implementation and use
Develop & maintain workflow processes to ensure data & system controls are adequate, meet internal baselines and optimize current processes to meet emerging risks
Support Vendor selection and contracting on major sourcing efforts and reassess the risks associated with a vendor relationship prior to the renewal of contract agreements
Serve as lead for monitoring risk incidents, remediation resolution including development and execution of corrective action plans, and ensure follow-on reporting and monitoring. Evaluate and process complaints, appeals and grievances
Collaborate with the business to develop disaster recovery and business continuity plans for high risk high exposure vendor relationships
Identify and communicate departmental vendor risk issues and compliance problems that have not been adequately addressed; offer reasonable solutions, and assist them with efforts to come into compliance
Work with Strategic Sourcing or Business Owners to monitor and close all action items from internal/ external audit findings
Perform data analytics & reporting activities. Provide & maintain vendor risk reporting indicators (KPI’s), and track and report outcomes from vendor management activities. Collect, organize, and distribute reports & documents & recommend enhancements to reporting & audit tools
Analyze, update, and modify procedures and processes to identify and continuously implement vendor risk management process improvements
Stay informed about the latest developments in the vendor risk management field
Serve as the subject matter expert in interpreting requirements and improve awareness of Operational Risks faced by Business from vendor failure/poor performance and work with Strategic Sourcing/Legal/Business to mitigate any losses through vendor compensation achieved through establishment of robust contracts
Minimum of five (5) years related work experience in vendor management or vendor risk management is required; seven (7) or more years is required for a Vendor Risk Manager, SR
Comprehensive knowledge of applicable concepts and methodologies such as continuous quality improvement and auditing experience
Extensive working experience in Business Risk Management, Operational Risk, Internal Audit, and/or Internal Controls related function within the banking industry preferred
Familiar with industry compliance standards as they relate to Software as a Service, such as ISO27001, SOC1 (SSAE16) and SOC2
Understanding of governance structures used to manage vendor risk programs and vendor mitigation and oversight
Advanced computer skills including Microsoft Office suite and other business related software systems
Knowledge of the banking industry
Skills in influencing others to assess and monitor vendor risk and follow vendor risk management policy
Ability to manage various complex projects and processes to completion
Excellent writing and communication skills; able to translate technical concepts into layperson’s terms and interface with upper-level management
Ability to influence change in corporate understanding and adoption of vendor management concepts
Proven solid analytical and problem solving skills
Excellent ability to work effectively with peers, risk management, IT management and staff, and internal/external business partners/clients
Able to deal with ambiguity - integrate, prioritize and rollout programs without clearly defined guideline

218

Sourcing & Vendor Management Resume Examples & Samples

Sourcing & Vendor Management (SVM) sources external goods and services for Credit Suisse by applying best practices while mitigating key commercial, contractual and reputational risks to the Bank
As a valued partner, we strive to work collaboratively with internal business partners and key vendors to deliver increasingly high-quality and efficient sourcing services through commercial-valued and risk-mitigated sourcing, analytical insights and market expertise, driving vendor innovation, and supporting select third-party agreements during the fulfilment phase
We are looking for an experienced professional to join SVM’s Third Party Management Office (TPMO) team to serve as the global business unit lead for the Contract Management/Contract Risk Management discipline within the TPMO

219

Sourcing & Vendor Management Resume Examples & Samples

8+ years of international experience in contract/vendor management and/or strategic sourcing activities and proven track record in leading and negotiating large (multi-million/year) IT agreements
Strong communication and presentation skills: ability to communicate to a variety of audiences, including technology technical teams, management, executives and vendors
Excellent contract negotiation skills: both in-person and in writing
Excellent analytical skills and experience in developing financial analysis and technology investment business cases
Strong quantitative and forecasting competencies and ability to develop and utilize appropriate measurement and tracking models
Fluent in English and German both in writing and speaking

220

Vendor Maintenance Specialist Resume Examples & Samples

Performing vendor maintenance activities
Review all requests for addition to the vendor master for validity and accuracy
Creates new vendors and maintains existing vendors in the Payscan Software
Identify duplicate or inactive vendors, miscoded vendor classes or opportunities for electronic payments
Determine if the vendor fulfills IRS 1099 reporting requirements
Determine if the vendor fulfills the company’s insurance requirements
Validate and process all requests for vendor changes including changes to address, vendor names, 1099 status, etc
Provide customer service support to address all of the vendor addition and maintenance related questions and resolves any issues or errors
Assists in establishing and maintaining strong, collaborative relationships with internal and external customers to identify additional ways to be of service and ensure customer satisfaction

221

Vendor Implementation Specialist Resume Examples & Samples

Receipt of documentation to GE ensuring storage on to GE’s electronic storage system
Audit of all documentation, ensuring that terms, conditions and changes to documentation are in accordance with approvals
Ensure company and legal compliance and ascertain execution of legal contracts where required
Follow GE’s process to complete activation of customer – including completion of closing certificates, scanning of additional documentation and communication and instructing other functions
Ensure credit losses are not incurred due to documentary failure
Responsible for ensuring all relevant documentation is retained & available for reference by internal/external stakeholders
Collaborate with all functions (Commercial, Risk, Pricing, Legal, Operations, Finance) to ensure robust processes are in place
Continues responsibility for GE electronic storage system (updates, improvements etc.)
Seeks & suggests process improvement & opportunities to increase productivity and internal/external customer experience
Engaged in risk monitoring activities (credit bureau monitoring / inventory – financial statements)
Legal and compliance knowledge
Extensive knowledge of GE systems – AIMS, Support Central tools (e.g. workflow)
Problem solving/ decision making & excellent communication skills
Ability to access and update computerised information – accurate data entry, excellent attention to detail
Microsoft products – excel, word, power point, outlook
Strong interpersonal skills and ability to communicate at all levels
Exhibits inclusive behaviour; teamwork orientated and ability to engage stakeholders
Ability to challenge and implement value added improvements
Ensure all communications (verbal & written) are of the highest standard: professional, appropriate & proactive at all times

222

Vendor Performance Specialist Resume Examples & Samples

Associate’s level degree in business, supply chain, or equivalent knowledge and experience with 1 to 2 years of experience working with vendor relations or supply chain functions is preferred
Merchandising experience is preferred
Inventory Control experience is preferred
Distribution experience is preferred

223

Vendor Contract Management Analyst Resume Examples & Samples

Lead the development, documentation, implementation and maintenance of Vendor Contract Management Policy, Process, Standards, and Metrics
Assist with Program/Project related planning tasks and related activities
Help oversee a number of Temps assigned to enhance available contract attribution
Build and maintain relationships with stakeholders enterprise wide to understand requirements, implement standards, manage expectations
Be a program sponsor and champion with ability to influence and demonstrate value of program including tools
Develop and deliver CLM tool training
Escalate and manage technical issues with Bloomberg's SAP functional and technical support teams
Provide support to internal (Contract Managers, Auditors, Business Leaders, etc.) and external (Suppliers) users of the CLM tool, act as first line support
Educate and support Contract Managers on policy, process, and procedures in support of VCM program
Establish, create, then manage regular reporting/metrics, including weekly status reports
Interface with Legal department toward administration of Clause/Template library in SAP CLM tool

224

Vendor Compliance Analyst Resume Examples & Samples

Demonstrated ability to interpret retail vendor guides for requirements of our business
Knowledge of the footwear and apparel industry
Demonstrated ability to maintain a high attention to detail in a dynamic environment
Proficiency with SAP, WM, Sales Force, and Microsoft Office Suite

225

ESC CMI Vendor Maintenance Analyst Resume Examples & Samples

1-2 years business experience. College degree preferred
Solid team player
Able to meet deadlines and production numbers
Proven skills in Excel, Word, Access and Internet-based applications
Flexible and able to adapt to technological change
Dependable

226

Application Architect Vendor Products Resume Examples & Samples

Provide leadership on the construction and maintenance of robust, secure and efficient digital applications and reusable frameworks
Provide leadership on digital application development tools and application platform infrastructure support
Provide expert counseling to application development community
Define guidelines and standards for digital application design, development and deployment

227

Operational Risk Management Vendor Risk Program Manager Resume Examples & Samples

Manage the vendor risk escalation process, including documentation of vendor risk, escalation to the Vendor Risk Committee, and ongoing tracking and monitoring. Provide recommendations to the Vendor Risk Committee for possible solutions
Oversee vendor issue identification, tracking and monitoring by working with the LOB vendor manager and the appropriate risk expert per EVM framework
Maintain all policies and standards for the Vendor Management Program. Facilitate periodic reviews and updates in accordance with the Enterprise Policy Governance Group
Document and maintain Enterprise Spend Management (ESM) internal Vendor Management Program handbook
Manage overall reporting for Vendor Management Program, including reports for LOBs, risk committees, Senior and Executive Management, including stakeholder performance/compliance to program requirements
Provide a Center of Excellence, ensuring best practices in program objectives within the Corporation for all LOBs, subsidiaries and affiliates
Provide daily support to Program Team, directing use of the Vendor Management Solution, directing communication of program requirements to LOBs, awareness of Vendor Management best practices, and related activities
Monitor and adapt to regulatory changes (e.g. FDIC and other regulatory agency updates on third-party guidance), providing recommendations on changes to the Vendor Management Framework
Master's degree in Business
Experience supervising direct reports

228

Vendor Sales Representative Resume Examples & Samples

Align vendor growth objectives with Key Equipment Finance (KEF) capabilities; act as subject matter expert in order to solicit, propose and win identified opportunities
Develop executable business plan that maps to each vendor’s revenue goals as well as KEF’s business plan
Build and maintain a broad network of contacts within each vendor’s organization and within KEF to support the program needs of assigned vendors
Leverages KeyBank network to create opportunities for vendor growth and to enhance the vendor experience
Leverages business acumen to prepare & negotiate lease proposals; respond to vendor inquiries in a timely fashion
Present KEF capabilities to vendor partners’ customers, sales teams and sales management
Minimum 5 years client facing sales experience in the Technology equipment finance market with comprehensive knowledge of the Technology industry
Thorough knowledge of commercial finance documentation and processes
Willingness to travel approximately 30% of the time
Preferred candidate will be experienced in developing go to market strategies to help incorporate financing into a company’s sales process
This is a virtual/remote position which can be performed from the Northeast

229

Vendor Services Change & Incident Manager Resume Examples & Samples

Managing and responding to all change requests
Ensuring that deliverable timeframes are met
Ensuring operational SLA’s are maintained both internally and externally
Managing all communications across stakeholders – both internal and external
Collecting quality information to accurately report back to each business group
Acting as the primary contact for all changes into vendor services
Acting as the primary contact for all vendor incident management activities
Build effective relationships with business stakeholders, vendors, operational and technology teams
Co-ordination of Vendor resources to ensure success of business initiatives and marketing activities
Engage all parties involved and provide direction on changes to processes resulting from new business initiatives, regulatory or compliance requirements, to ensure successful implementation
Manage competing requirements from all Australia businesses to be able to effectively prioritize activities
Manage all vendor incidents to completion including root cause and preventative action implementation
Co-ordinate COB activities for Vendor services with all our vendors and provide the necessary support to consumer technology for the execution of COB
Ensure all communications are clear, concise and accurate
Responsible for ensuring that stakeholders are informed and updated through regular reporting on progress of initiatives and open incidents
Update and manage the integrity of the change requests report, ensuring it clearly reflects the timeframes and level of change for vendor services
Coordinate policy, procedure and reference material changes for all change activity and communicate the change effectively
Responsible for ensuring that stakeholders are informed and updated through regular reporting on progress of initiatives during implementation lifecycle
Co-ordination of external vendor resources to ensure capacity planning is adequate for business initiatives and marketing activities
Track, monitor and deliver to benefit realization of change activities
Understand current and potential “bottle necks/breakage points” and take appropriate action to eliminate and improve quality and timeliness of output
Ability to work independently and under pressure
Ability to work in a fast paced changing environment
Ability to work on multiple activities
Have the ability to manage client expectations
Effective prioritization skills involving multiple key stakeholders
Ability to manage and track deliverables from a number of stakeholders and escalate when required
Have the ability to push back and create alternate solutions
Attention to detail and the ability to prioritize work to ensure delivery to deadlines
Lateral and analytical thinker
Proven history of pro-active stakeholder management and ability to influence stakeholders to make change and manage incidents
Understanding of operations and product management processes and their relationship across the organization
Knowledge of Citibank products, policies, and procedures is desirable but not essential
Understanding and knowledge of the platforms and systems on which these processes operate is desirable but not essential

230

Senior Manager, Medium Risk Vendor Oversight Resume Examples & Samples

Oversee vendor risks in alignment with the Enterprise Risk Framework (ERF)
Responsible for developing and executing strategies and delivering superior results both short and long-term
Works closely with internal partners to ensure Vendor data is compiled and understood across Strategic Sourcing, TD Legal, Line of Business Vendor Managers, Business Continuity Management, etc. Ensures data is addressed when a new contract is established or an existing contract is being renegotiated
Effectively support cross portfolio executive prioritization
Interact and communicate with Executives internal and external
Understand contractual terms and conditions, and their commercial implications to the business in order to effectively oversee the vendor agreement(s) and relationship(s)
Effectively manages stakeholder and vendor expectations
Facilitating regular Stakeholder and Vendor sessions to review Risk and Performance Dashboards
The successful candidate will have extensive previous experience in Enterprise Technology Vendor Management, as well as IT Governance, Risk and Compliance Oversight
Demonstrate resilience under pressure
Demonstrate the confidence to provide impartial oversight, and highlight potential risks associated with Technology Vendors/relationships
Possess superior organizational, priority-setting and multi-tasking skills
Have excellent verbal and written communication skills; as well as superior presentation skills for Executive Communications
Demonstrates knowledge of Key Risk Indicators, and Risk Assessments (i.e. related to operational performance, financial performance as well as other key components being reported on)

231

Vendor Specialist Resume Examples & Samples

Provide high quality, cost effective market data administrative support for the investment group
Day to day administration, support and vendor management related to market data and research
Fulfill service requests and follow-up on internal application and/or entitlement needs
Invoice processing and allocation across business units and ensure that the market data inventory management database content is accurate
Reconcile and process vendor invoices, prepare market data purchase orders, investigate and resolve discrepancies, generate, verify and submit usage reports to various parties
Collaborate with team on audits, installations and removal of services
Partner with team on system improvements and process enhancements and complete ad hoc reporting and projects as requested
Associate (2-year) degree or equivalent
Understanding of business concepts, finance and accounting principles, budgeting, accounts payable, accrual methodologies and invoice processing workflow
Strong orientation to and knowledge of investment management information needs
Knowledge of market data administration and inventory management
Bachelor's degree in Finance, Accounting, or other investment-related discipline
1+ years relevant experience preferred
Experience with excel and maintaining databases
Ability to multi-task and work independently

232

Vendor Experience Business Analyst Resume Examples & Samples

Own, maintain and publish ongoing metrics reports that support visibility into the performance of the business, primarily zulily Vendor Scorecard
Create, analyze, design, develop, test, and implement reports and dashboards
Provide strategic analyses and models to evaluate the feasibility of vendor performance incentive programs
Perform analysis on vendor feedback and quantitative survey data
Highlight key vendor attributes that are highly correlated to improved vendor performance and product quality
Gathers information from business partners and data requirements for creation of new reporting requirements
Collaborate with the members of our Tech team to build and validate new business intelligence toolsets
3-5 years of related experience required in a quantitative field (Math, Finance, Statistics, Engineering, Business, Economics, Supply Chain and Operations etc.)
Strong SQL, MS Excel and Tableau skills
Must demonstrate ability to plan and manage projects technical projects with end-business users in mind
Must possess structured problem solving experience with an aptitude to take undefined problems and create logical solutions
Must have the ability to form effective working business relationships with both technical and non-technical counterparts
Must possess strong communication skills, written and verbal

233

Product & Vendor Lead Resume Examples & Samples

Posses pre-existing relationships with food community businesses and individuals
Minimum of three years of food product and vendor knowledge
Extremely organized and driven to create systems, establish structure and manage the process and outcome of a growing and amazing program
Honest, clear and effective communication skills, oral and written
Effective and positive leadership skills, including ability to clearly set expectations, train individuals and foster teamwork
Ability to continually lift up to 50 lbs repeatedly throughout the day
Innovative green/waste/environmental impact ideas
Knife, preparation and cooking skills, and ability to coach and collaborate with others
Basic computer skills (doc, spreadsheets, etc.) required
Ability to work in a high-energy, quick-moving and demanding environment
Works well under pressure, can effectively solve problems and communicate challenges

234

Senior Manager, Low Risk Vendor Oversight Resume Examples & Samples

Will provide oversight of multiple strategic, high-profile, complex enterprise technology vendor relationships across the organization
Provide relationship management analysis and support the TSET executive Sponsor
Lead the development and delivery of policies and programs to support and align with TD's risk appetite, and strategic direction
Oversees strategic relationship(s) with key TD business management and executive teams
Takes the lead in the development of strategic direction, and delivery of business objectives relating to risk
Responsible for identifying and displaying risk parameters and ensuring exception items are escalated
Oversee a portfolio with regulatory requirements (across all platforms, including Cloud and Outsourced Services)
Facilitates and oversees governance sessions with the TD executive and vendor
Ability to support cross portfolio vendors as required
Manages strategic relationship(s) with key TD business management and executive teams
Interface with Strategic Sourcing (Fraud, Global Anti-Money Laundry, Corporate Responsible Procurement), TRMIS, Finance, Legal etc… to evaluate and seek opportunities related to the data being reported
Provides pan-enterprise technology vendor oversight to ensure alignment with strategic goals and objectives, and risk appetite
Evaluates vendor performance and makes recommendations and tracks / reports on to completion
Provide advice and guidance to business partners and VM teams as appropriate regarding VM best-practice to optimize and secure value from third-party relationships
Support the development and delivery of policies and programs to support STS-BMG objectives
Responsible for making an impact, developing and executing strategies and delivering superior results both short and long-term
Strong and visible leadership to establish authority and influence both internally and externally to your organization
Strong people skills — be able to motivate, energize and drive performance
Possess excellent problem solving and consensus building skills
Understand and apply the fundamental principles and accountabilities of the Procurement Methodology, Effective Vendor Management Framework (EVMF) and Enterprise Risk Framework (ERF)
Have a strong customer service orientation and a professional approach; ability to interact and communicate effectively with all levels within the organization

235

Vendor Risk Management Associate Resume Examples & Samples

Provide coordination of the Affiliate Service Level Agreement (SLA) management program, including risk assessments, agreement drafting, periodic cost and service level reviews, meeting minute reviews, and Bank Committee presentations
Actively lead and partner across organizations in the continued development, implementation, training and sustainability of a new Affiliate Agreement Workflow tool to automate the current manual SLA processes
Assist in the day-to-day support for the Bank’s Vendor Management Office (VMO) and it’s 200+ vendors, including the vendor lifecycle from on-boarding, contract reviews, periodic monitoring, risk assessments, and termination
Assist in ensuring appropriate governance of policies and procedures, and the Bank’s framework adherence to key Office of the Comptroller of the Currency (OCC) regulatory requirements, including Regulation W and Bulletin 2013-29 on Third-Party Relationships
Liaison with the Business Teams, Legal and Compliance, Firm wide Sourcing, Finance, Operations, and among others, to ensure Vendor Agreements and Task Orders are compliant with Bank guidelines
1-5 years of relevant experience in risk management or sourcing in the financial services industry is a plus
Strong sense of ownership, accountability, and entrepreneurial spirit
Strong at identifying key control points within a process, and then provide assessment of the preventative and detective controls

236

SVP Fraud Operations Vendor Group Manager Resume Examples & Samples

Develop, maintain and communicate the site location strategy for Fraud Operations with a primary focus on vendor managed work
Execute against the site strategy including managing the migration of work between locations and service providers
Directs all vendor activities for Fraud Operations including the management of over 1,000 employees with three vendors in five locations
Closely partner with peers in Fraud Operations and stakeholders across Fraud Management to ensure the effective delivery of service from suppliers
Develop, maintain, and manage supplier programs and associated scorecards and tools
Partners with Control Functions, Compliance and Senior Management to ensure vendor compliance across all functions
In partnership with Control functions, develop and maintain effective risk management, quality and compliance programs to ensure full adherence with all policies and regulations
Demonstrates an in-depth understanding of how own area integrates within the overall function to achieve objectives; requires a good understanding of the industry
5 years progressive experience in mid-level management in a call center environment
Direct experience with vendor/supplier management that involves an extended workforce (over 500 employees)
Advanced knowledge of Citi policies and regulations related to vendor management
Proven ability to transfer skill sets to others, meeting and defining business goals and objectives, directing strategy and achieving results
Able to communicate business needs and business impact to staff at all levels
Thrives in fast-paced rapidly changing environment
Advanced oral and written communication skills with ability to effectively communicate with and influence senior managers
5+ years credit card or banking experience preferred
2+ years Fraud Management experience preferred

237

Vendor Master Data Specialist Resume Examples & Samples

Act as the primary point of contact for business questions related to vendor master data
Ensure all requests contain the appropriate supporting documentation and comply with corporate requirements before they are implemented into SAP
Analyze and improve data quality, which includes running regular scheduled data audit reports (e.g. elimination of duplicates, standard text formats, retirement)
Fluency in English mandatory, additional European language preferred
Good understanding of SAP FI and MM preferred
Work experience or understanding of Accounts Payable and Procurement processes preferred
Understanding the financial impact of decisions made
Organizational skills
Contributing to team success: Actively participating as a committed member of a team and working with other team members to help complete goals and deliverables
A workplace in the city center in a great office

238

Vendor Management Specialist Resume Examples & Samples

This individual will oversee a book of Individual Life vendor engagements to ensure that vendor performance, monitoring plans and all due diligence action items are in place and being executed to, both in terms of quality and timeliness of execution
Will serve as the liaison between the Business, Vendor and the Vendor Governance organization within Individual Life, providing input and updates as necessary to ensure monitoring plans and action items are managed appropriately and effectively
Will work with business partners to identify and implement vendor process improvements that will reduce cycle time, business cost and enhance the customer experience where applicable
Drive continuous communication with the external vendors regarding these action plans, diligence activities as well is performance related to the KPIs (key performance indicators) are required. Periodic meetings with all vendors are ongoing and will include, but not limited to, formal monthly meetings, quarterly business reviews and occasionally an on-site vendor visit
Responsible for the oversight and management of a small team who is responsible for the day to day management of our vendors and the vendors performance. This individual will approve personnel activities which will include hiring, training/development, evaluation, managing pay, and performance management with an eye towards talent acquisition and retention of high performing staff
Bachelors degree preferred and/or a minimum of 5 years equivalent work experience
Prior experience managing others required
Proficiency in Microsoft Excel, Word, and PowerPoint
Understanding of the vendor management environment related to medical requirement gathering process preferred
Demonstrated ability to build and maintain strong relationships and networks both within and outside the organization as well as interact with all levels of the organization and with external third parties
Customer-focused mindset; must be able to understand the importance of stakeholders business objectives and drive the process towards achieving those objectives
Proven ability to think strategically including the ability to analyze data in an effort to the effectiveness of the vendors performance
Strong and proven analytical, problem solving and project management skills
Strong performance management coaching, feedback, support
Ability to prioritize, work under tight deadlines, learn new systems and adapt to change quickly
Ability to travel 3 to 4 times annually

239

Accounts Payable & Vendor Operations Manager Resume Examples & Samples

Partner with internal Accounts Payable business partners as well as Executive Leadership to ensure accurate financial results, partnership with our vendors, and support of our employees
Lead Accounts Payable team to support business growth while also generating efficiencies
Manage and develop the Accounts Payable process through establishing and executing on operational objectives, metrics goals, and projects
Oversee all Accounts Payable processing functions, from vendor setup through payment and remittance of appropriate taxes
Lead the communication and implementation of new accounts payable practices, policies, and procedures across the company
Ensure systems and processes meet business needs
Work closely with the Vendor Specialists and Analytics team
Set expectations with zulily’s Vendors, Merchandising, and internal business partners by managing conflict and relationship issues with a calm demeanor and professional business conduct
Develop and maintain ongoing relationship with Ohio Fulfillment Center to prevent chronic issues between FC and Vendor Operations
Bachelor’s degree in business-related field
Comprehensive understanding and prior experience with accounting procedures, internal controls, and risk mitigation
Adept at creating practical solutions to daily business challenges
Excellent verbal and written communication skills including the ability to interact professionally
With all levels of the organization
Proven success leading a high performing team to complete specific objectives using a
Collaborative management style
Ability to work independently and balance multiple projects and processes simultaneously
Retail/Vendor Experience – E-commerce a plus
Collaborative and customer-service work style
Previous professional work experience: A minimum of 5 years accounts payable work
Experience. A minimum of 5+ years successfully managing a team of people in high
Transaction environments
Strong multi-tasking, prioritizing and change management skills

240

Vendor Operations Manager Resume Examples & Samples

Oversee purchasing, receipt and all Vendor Operations functions for the division
Familiarity with the retail industry, specifically operations and ordering complexities
Apparel, footwear, or home goods industry knowledge preferred
Strong proficiency in Microsoft Office applications; advanced user of Excel

241

Vendor Governance Consultant Resume Examples & Samples

Act as a "lead practitioner" in handling non-routine or extremely sensitive issues, problems or requests
Provide "informal" leadership, coaching, etc. on routine and non-routine issues for more junior consultants within the specialist area
Coordinate the preparation, production and distribution of reports
Research and analyze specialized information and recommend solutions to issues and problems that arise during the ongoing operation of business
Develop and recommend client specific solutions to routine and non-routine operational problems
Monitor audits requested by clients to ensure that objectives and regulatory requirements are met or exceeded
Develop and maintain productive relationships with designated clients, peers and others
Maintain regular contact to determine client needs and provide appropriate support
Liaise with external service suppliers and regulators to resolve problems/inquiries
Act as a resource to other CIBC areas in reviewing the application of new or revised processes and procedures, and compliance with external regulations
Lead projects of a moderate level of complexity to enhance and upgrade new and existing programs, products or services by researching relevant data and developing proposals and recommendations
Participate in other's projects to represent the area of specialization and provide input into the development and implementation of policy and program initiatives
Maintain "currency" in professional and specialized knowledge sufficient to provide value-added consulting to clients on an ongoing basis, including the maintenance of
Relevant subject/functional area, industry and organizational knowledge (e.g. relevant practices, principles and technologies)
Professional contacts

242

Vendor Master Data Specialist Resume Examples & Samples

Analyze and improve data quality, which includes running regular scheduled data audit reports (e.g. elimination of duplicates; standard text formats, retirement)
Conduct root cause analysis of data quality issues and develop new processes to prevent future data quality issues; including taking necessary corrective action
Assist in the development of data validation techniques to ensure high data integrity and quality
Complete requests for bank master data in a timely, accurate manner by performing integrity checks to ensure compliance with industry standard
Good understanding of the following SAP modules – FI and MM
Thorough understanding of Accounts Payable and Procurement processes
Acting with Integrity: Maintaining a commitment to honesty; models social, ethical, and organizational values; firmly adhering to codes of conduct and ethical principles
Understands the financial impact of decisions made
Contributing to Team Success: Actively participating as a committed member of a team and working with other team members to help complete goals and deliverables
Drives process improvement: analyzes business processes and develops solutions that will improve performance and results

243

Contact Centre Vendor Lead Resume Examples & Samples

This role is for an 11-month contract
Support the technical operations and vendor management of outsourced contact center partners including IT operations support, change management, incident management, access management and project work
Process ticket requests for add/change/delete of access control credentials of contact center users. Update, track and take ownership of access control tickets
Provide production on-call support (shared responsibility) for systems that support vendors (Genesys, CRM, Network, VoIP, etc)
Interface with contact center vendors for upgrades, testing and new infrastructure implementations
Provide coordination, communications, scheduling and facilitate engagements between vendors and Airbnb
Partner with CX Vendor Management team to hold regular IT meetings and planning sessions with IT teams at the Airbnb contact center partners
Monitor and measure contact center partners operational metrics which include incidents, availability, capacity and root cause reports
Update scorecards and consolidate weekly data submissions
Ensure contact center partners comply with contractual IT standards and processes
Manage request tickets and follow-ups for partners, including add/change/delete of agent credentials
Interface with IT helpdesk operations to enhance, automate and improve IT processes which interface with the vendor management and contact centers
Travel as needed to support vendor launches, reviews and audits (anticipated 20% annually but may vary depending on the need)

244

Multi Vendor Support Delivery Team Manager Resume Examples & Samples

Assume management responsibility and delivery for your teams, including adherence to all manager responsibilities associate with support delivery processes
Be an advocate for client satisfaction, demonstrating the importance of client satisfaction in both words and actions
Development and implementation of business strategies in relation to your business units
Drive and support the implementation of center wide objectives
Responsible for delivery of highly visible services that contribute significantly to achievement of customer satisfaction, cost, expense and other business objectives
Manage and take ownership of escalated customer situations following defined management processes
Take new actions within & across teams, to improve quality and share best practices
Collaborate across multiple teams for process improvements and standardization
Act as a catalyst to drive adherence to all aspects support delivery processes
Administer IBM Human Resource processes in an effective and quality manner

245

Vendor Mgmt / Budget Analyst Resume Examples & Samples

Assist in the development of Vendor Management financial processes, tools, and templates
Receives and reviews for completeness and accuracy all new vendor due diligence information
Compiles vendor data for analysis and reporting
Assists in efforts to improve and automate vendor management processes
Participates in department meetings to discuss organizational objectives and gathers information
Budget management and control
Handle special projects or other duties as may be required from time to time
Managing vendor, invoice and PO database
Purchase order creation and management
Proactive reporting on invoice financials
Posting goods receipts
Confirming invoice accuracy
Responding to vendor inquiries
Contract administration
Outstanding verbal and written communication skills, including customer / client communication skills
Ability to use Microsoft Project, SharePoint, Excel, and PowerPoint for planning, tracking, and communication
Proven decision-making capabilities and sound judgment, objectively evaluating pros, cons, trade-offs and alternatives among options
Working on cross-functional teams, both within and outside of IT
Commitment to a high level of integrity, honesty, and openness
Ability to hold self and others accountable
Strong Organizational skills and attention to detail
Excellent analytical, critical thinking and organizational skills
IT expertise in the areas of Vendor financials

246

Vendor Management Specialist Resume Examples & Samples

Managing vendor Contracts/SLA and tracking their deliverables on monthly basis
Maintaining updated Vendor databases like Escalation matrix, Support details, SLA documents, Warranty/AMC information etc
Scheduling monthly review meetings, MoM Creation and Tracking Actions
Act as SPOC for all vendor escalations
Production of Monthly vendor call analysis report
Managing AMC renewal process
Work closely with Tower Heads on Vendor related activities

247

Enterprise Procurement & Vendor Services Technical Consultant Resume Examples & Samples

Partner with the Business, Finance, IT and HR associates, as well as Suppliers, to support, design and enhance the technology architecture of Humana’s policies and programs
Analyze, identify and deliver tools and solutions for improving Procurement operations
Provide technology-related expertise and guidance on special projects and initiatives
Review system access in accordance with audit requirements and ensure proper controls
Work with teams within the department to create impactful solutions supporting associates, suppliers and customers
Bachelor’s Degree and/or equivalent experience
Knowledge of all Microsoft Office applications, including Excel, Access and Power Point
Demonstrated process development and improvement experience
Experience as an independent contributor while working together as a team
Working knowledge of Oracle and other relational databases
Demonstrated database manipulation skills, including work with data structures and complex queries
Experience with Procure to Pay processes
Project management and regression testing experience

248

Vendor Analyst Resume Examples & Samples

Evaluation and QA Approval of Xactanalysis assignments and estimates completed at any time during the course of the claim
Ensuring compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so vendors understand what to expect
Coaching of vendors, to Estimating Standards and repair techniques
Manage all Residential Evaluation files in accordance with operational procedures
Liaise with the Vendor and file handling Analyst as required in the course of the Evaluation and repair process
Complete a comprehensive review of the original and supplementary estimates, images, measurements and any additional supporting documentation
Ensure that the scope of the damages are aligned to TDI’s best practice standards and IICRC requirements
Determine and record any overwrite/underwrite estimate amounts
Provide feedback and coaching to Vendors, during and upon completion of the Evaluation process
Monitor the file in terms of Xactanalysis workflow compliance throughout the life cycle of the claim
Assist in training or coaching sessions or seminars and share the information as required
Creating a positive work environment and being an effective role model by championing TDI’s mission, vision and values

249

Vendor Operations / Drop Ship Agent Resume Examples & Samples

Develop comprehensive, in-depth understanding of our drop ship order processing systems
Complete daily metrics and requirements for managing drop ship orders
Investigate order failures and order issues and exhaust all resources to find an answer and assist the customer
Work with various departments including, but not limited to
High school diploma or equivalent required (4 year College Degree preferred)
Minimum two years of related vendor management and/or customer service experience
Ability to work in fast paced environment, prioritize and multitask
Excellent problem-solving and follow-up skills necessary
Analytical, with ability to use data to see the big picture
Firm and assertive, tenacious, and has strong negotiation skills
Mature demeanor and emotional intelligence
Ability to proactively dive into things with minimal direction and supervision
Ability to work and achieve results within a complex, matrix style organizational structure utilizing strong interpersonal skills to build solid working relationships with peers
Working knowledge of Microsoft Office tools (PowerPoint, Word)
Advanced Excel skills preferred – INTERMEDIATE Excel skills A MUST!

250

Vendor Specialist Resume Examples & Samples

Demonstrate exceptional cross-team collaboration and guidance
Analyze vendor performance versus internal site performance
Drive accountability in vendor relationship
Escalate any systemic issues with senior site leadership
Manage and ensure contract execution IAW contractual limits and requirements
3-5 years contact center experience in a fast-paced environment
Bachelor’s degree - business or related subject, or equivalent years of experience (supply chain management or operations, preferred)
Familiarity with the retail industry, specifically online retail
Strong proficiency in Microsoft Office applications (Word and Powerpoint); advanced Excel
Demonstrated excellence in communication skills (phone, written and in-person)
Ability to maintain successful relationships with internal departments
Strong organizational skills and ability to summarize issues and prioritize
Adept at problem solving, identifying issues and recommending proven solutions

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