Administrative Manager Resume Samples

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P Wiegand

Patrick

Wiegand

32171 Turner Junction

Chicago

+1 (555) 738 4782

32171 Turner Junction

Chicago

Phone

p +1 (555) 738 4782

Experience Experience

New York, NY

Administrative Manager

New York, NY

Crooks LLC

New York, NY

Administrative Manager

Assist the Regional Administration Manager in reporting, both informally and by way of regular (monthly/quarterly) formal written report, on the performance and compliant status of the Branch Administration, Operations and risk control activities to the Head of Private Wealth Management US, the Global Private Wealth Management Chief Administration Officer and US Legal and Compliance and take steps to ensure timely action is taken to remedy deficiencies
Working in partnership with Senior Associate Provost and others
Acts as liaison between director/chair and sensitive, confidential or high-profile contacts outside of the department. Plans and coordinates special events such as fund-raisers, conferences, lectures and/or seminars. Develops promotional materials. Negotiates with vendors for sites, facilities, guest accommodations and meals, and other goods and services
Accelerating Anticancer Agent Development and Validation Workshop (aka FDA Workshop)
Working knowledge of USAID regulations
Conducting thorough supervisory reviews of account transactions including Risk Management System (RMS), End Of Day (EOD) and Online Trade Review (OTR)
Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with university public safety department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of university’s crime prevention and suppression programs and services. Ensures dissemination of security related information to staff

Detroit, MI

Complex Administrative Manager

Detroit, MI

Hand Group

Detroit, MI

Complex Administrative Manager

Managing and Developing People
Working in Partnership
Effectively organize, manage, track and complete multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
Establish and communicate clear directions and priorities
Project a professional and pleasant appearance and demeanor to work with clients; utilize tact and diplomacy in dealing with customers in a deadline-driven environment
Assists Complex Manager with controlling expenses and operating at peak efficiencies
Handle stressful situations and lead others in providing a high level of customer service in a calm and professional manner, constantly projecting a Service 1st attitude

present

Houston, TX

Senior Administrative Manager

Houston, TX

Barton-Vandervort

present

Houston, TX

Senior Administrative Manager

present

Process requisitions for new hires, and performs other HR-related tasks, e.g., hiring, terminations, performance management
Develop job descriptions for staff positions, helps identify and interview candidates, and makes recommendations for hire
Prioritizes, assigns and directs work efforts, establishing and ensuring high levels of customer satisfaction, financial compliance, and office support
Prioritize and direct work efforts, providing guidance and direction. Conflict resolution
Provide support for training and development of staff
Direct supervision of approximately 8-10 administrative staff, including performance evaluation, staff hiring and development
Oversee staff workload and responsibilities; create coverage plans, etc

Education Education

Bachelor’s Degree in Business Administration

Clark Atlanta University

Bachelor’s Degree in Business Administration

Skills Skills

Detailed knowledge of the policies and procedures of a professional services firm
Excellent verbal and written communication skills and ability to handle confidential information
Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
Ability to work as a member of a team, as well as the ability to work independently and exercise decision-making skills
Strong, demonstrable relationship and stakeholder management skills
Sound business judgement and an ability to operate within a highly collaborative, humanistic environment
Ability to deliver high quality work, against multiple priorities, often under time-pressure
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Strong working knowledge of MS Office Suite & the Internet
Excellent customer service and organizational skillsSstrong interpersonal, verbal and written communication skills

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Administrative Manager Resume Examples & Samples

Manage branch administration, including branch facilities and provide administrative support as needed for the Complex Admin Manager (e.g., HR processes, facilities, P&L, technology liaison, new employee on-boarding, disaster recovery, etc.)
Conduct performance reviews and make personnel decisions such as compensation and promotions of administrative support staff in accordance with firm policy
Coach and educate all employees on administrative policies and procedures
Implement service excellence standards, including coaching and educating administrative support staff on the Client Experience best practices
May perform delegated supervision functions and approvals for the branch/complex (e.g., BMSS, email review, ECAR, etc.) as well as delegated
Life and Health Insurance licenses, required if supervising this business

Branch Administrative Manager Resume Examples & Samples

Recruit, select, onboard, train and manage administrative support staff (e.g., CSAs, BOAs) in your location and may manage administrative support team in Associate branches where no Admin Manager is present
May perform delegated supervision functions and approvals for the branch / complex (e.g., BMSS, email review, ECAR, etc.) as well as delegated approvals and authorizations
Escalate supervisory issues to the Complex when necessary; follow-up locally on issues identified by complex supervisors
Support and drive strategic firm initiatives
Partner with Complex Administrative Manager and Home Office to address any management or staffing issues
3 years of experience with a leading financial institution
Relevant management experience in branch operations
High School Diploma or equivalent required; College Degree recommended
Drive and Commitment
Working in Partnership
FINRA Registrations: Series 7, 66, 8 or 9, 10 and Insurance

Merrill Lynch Administrative Manager Resume Examples & Samples

Reviewing daily trading activity for trends and inconsistencies
Ensuring that client investment strategies are suitable for their current needs and risk tolerance
Facilitating compliance training and tracking Firm element and mandated training
Ensuring that FAs are properly licensed to conduct business
Leveraging centralized utilities for process improvement

Administrative Manager Resume Examples & Samples

Use existing review form to complete semi-annual audits of eachindividual FSA/BFA location, ensuring compliance with all policies, procedures,settings and circumstances. Secondary locations are to be visited annually
Review and respond to Sales Practice customer complaints receivedverbally or in writing for Merrill edge
Assist in arbitration, legal matters
Control and review New Account Numbers and approve New AccountProfiles for Option, Margin and Cash trading using EAO system
Perform Active Account Reviews
Provide market and non-market action decisions
Monitor and review Investor Profile changes
Monitor accounts with large debit balances and short market valuesover $500,000 and coordinate approval with Credit Administration andclients
Review Policy Settlements of a particular threshold to ensuresettlements are within Firm Policy and Procedures
Review exception requests for Control Securities and coordinatewith Field FSAs/BFAs
Monitor and review client accounts for potential risk with regardto mutual fund trading, concentrated positions, and margin usage
Review Compliance 1028 exception items for potential exposure, andensure timely and appropriate follow-up
Monitor all address changes submitted by clients and Field FSAs/BFAs
Manage projects / initiatives to improve sales supervision andrisk management
Must have FINRA Series 7, 8 or 9/10, 63/65 or 66 to beconsidered for the role (in lieu of the 8 or 9/10 we could consider candidatesholding all of the following licenses: 4, 24, and 53)
Strong leadership abilities, communication and delegation skills

Merrill Lynch Administrative Manager Resume Examples & Samples

Makes independent decisions on diverse business issues, and as a manager qualified through industry registrations, on compliance matters and supervision
Responsible for mediating all supervisory issues escalated by Complex Office Management Team members
Conducts numerous compliance related reviews using various Supervisory reports
Participates in making decisions with the Director and others with respect to recruiting, hiring, disciplining or terminating any complex associates
Responsible for conducting due diligence on recruits from the competition, as well as the coordination of any legal proceedings resulting from the recruitment or loss of FAs to the competition
Responsible for identification, follow up, escalation and reconciliation of compliance and other risk matters, and partnering with CBRU and Legal when appropriate
Deals independently with FAs and clients when appropriate
Ability to monitor, assess, execute and address client needs in an effort to ensure overall service satisfaction, retention and acquisition
Responsible for coordinating decision making regarding client settlements, alert appropriate parties of possible substantive violations of legal, regulatory or ethical standards, or of circumstances that might expose the Firm to significant financial loss, regulatory criticism or negative publicity
Responds to and resolves complaints, working with Litigation or Compliance personnel, regarding sales practices received from clients or regulators
Responsible for managing registration process as well as ensuring that branch personnel have appropriate registrations to conduct securities and other business requiring registration and/or licenses
Ensures compliance and cooperation between Market, Complex and state, federal and industry regulators and is the primary contact for internal and external exams and regulatory inquiries
Responsible for the approval and/or reimbursement of seminars and events in the complex, works with CBRU to ensure polices are adhered to
Responsible for approving and monitoring expenses (facility, headcount, etc) at Market and Complex level
Monitor and supervise communication with the public, including written correspondence, electronic communication and liaison with media relations with respect to interviews
Responsible for onsite compliance training and education of all branch personnel
Responsible for the communication of compliance events to the Director and Market Management Team
Involved making the following decisions affecting support personnel (hiring, performance evaluations, disciplinary actions and terminations)
May directly manage and train other Administrative Managers, Financial Advisors, Client Associates and other personnel
Expert knowledge of regulatory and supervisory requirement and corporate policies and procedures
Industry registrations including Series 7, 9, 10, 63 and 65. Additional licenses if necessary
Branch office experience including knowledge of sales, products and operations
Broad knowledge of internal and branch office reporting systems and reasonable facility with computer applications
Ability to communicate effectively (oral and written)
Strong time management skills and the ability to prioritize
Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate
Demonstrates the ability to lead own work and the work of others
Ensure an environment that encourages, supports and provides the resources for associate development and motivation
Effective interpersonal skills including maturity, sound judgment, teamwork orientation and sensitivity to deal with confidential business, human resources and client related issues
Responsible for partnering with Financial Advisors to minimize regulatory, financial and reputation risks
As a member of the Office Management Team, the Administrative Manager may be asked to assist and fill-in for the Client Relationship Manager, in their absence
Visit associate or SMO offices within the complexQualifications

Anti-money Laundering Administrative Manager Resume Examples & Samples

Project management support for various initiatives within the coverage programs
Standardize AML senior management reports and presentations
Providing support for the Annual Compliance Plan
Developing and maintaining the Wealth Management AML 3DR site and internal resource portal - including working with other areas to enhance features and develop content
Design and distribute monthly AML Americas metrics deck (tracking status of RADAR issues, regulatory examinations and inquiries, training, developing KRIs)
Participating in special projects, such as the development of internal training for the coverage programs (soft skills, new hire orientation, new manager) and the creation of new hire resource guides for each coverage program
Assist with Business Continuity Planning for NY –based staff
Coordinate and publish AML Weekly Articles of Interest (responsibilities for this process includes weekly publication coding/development, ensuring submissions are received on the deadline are copyedited and added to each template, creating and distributing email edition by early Friday morning each week)
Critical thinking and analysis
Strong knowledge of HTML, JavaScript, CSS, Adobe Creative Suite
Strong analytical & research skills
Strong knowledge of Microsoft Office & Outlook functionality
Strong knowledge of Microsoft SharePoint 2007 design
Good understanding of financial services / AML a plus

Administrative Manager Resume Examples & Samples

Schedule appointments for executive management
Maintain daily agenda for senior designers and project managers
Maintain project task lists
Maintain purchasing schedules
Sourcing and purchasing of products and materials
Liaise with vendors via email and phone
Prepare payments to vendors
Complete minor administrative errands and tasks
Review incoming invoices
Maintain and organize Drop Box
Coordinate messengers and deliveries
Exceptional organizational and prioritization skills; ability to balance multiple deadlines and follow-through to completion of tasks
Highest level of communication skills and a friendly demeanor
Resourcefulness and independent task management skills
Natural problem solving abilities in the face of urgent deadlines
Genuine interest in interior design, construction, sculpture and antique furniture
At least 2+ years of office or team administrative responsibilities preferred
Proficient in Microsoft Office, Google Enterprise Solutions and Drop Box

Administrative Manager Resume Examples & Samples

Assist the Regional Administration Manager in taking all reasonable steps to ensure compliance with legal and regulatory requirements within each jurisdiction
Assist the Regional Administration Manager in the implementation and management of the risk control process (e.g. margin loans, structured and derivative transactions, etc.) within the Branch
Assist the Regional Administration Manager with Operational issues such as trade processing, settlement, corporate actions, collateral calls and portfolio support
Assist the Regional Administration Manager in reporting, both informally and by way of regular (monthly/quarterly) formal written report, on the performance and compliant status of the Branch Administration, Operations and risk control activities to the Head of Private Wealth Management US, the Global Private Wealth Management Chief Administration Officer and US Legal and Compliance and take steps to ensure timely action is taken to remedy deficiencies
Assist the Regional Administration Manager in overseeing the management of special client situations, client complaints and extraordinary risk related issues
Identify and report issues and risks, including compliance matters such as customer complaints to senior management promptly
Ensure compliance with the firm’s requirements in respect of training and competence as notified from time to time
Responsible, along with the Regional Administration Manager, for supervision and authorization of all client activity, including opening new accounts, Funds Disbursement Authorization, Risk Trades
Assist in the recruitment and training of branch support personnel
Provide continual education for branch support personnel
Participate in U.S or International committees as needed (e.g. formulate policy and procedure)
Provide support for the Regional Manager on an as needed basis
Assist the management team in reviewing and approving employee expense reimbursements
Assist the regional management team with special and ad-hoc projects
Communicates and facilitate any supervisory inquiry or process requiring escalation from the Private Wealth Management branch to Private Wealth Management National Management
Work closely with Human Resources staff on any HR issues related to Private Wealth Management Branch employees
Take all reasonable steps to ensure compliance with legal and regulatory requirements within each jurisdiction (Blue Sky, CBOE, customer correspondence, compliance report reviews & sign-off, trade blotter and commission run review, CNCs, error account, employee trading, etc)
Take all reasonable steps to ensure adequate resourcing and organization to achieve Private Wealth Managers required standards of quality for existing and anticipated levels of business activity
Take steps to ensure that appropriate systems and controls are in place to effectively perform the operational activities of the Branch including all aspects of trade processing, settlement, corporate actions, collateral calls and portfolio support
Business Unit responsibility to ensure Business Continuity Plans of Private Wealth Management US meet firm requirements
Identify and report issues and risks, including compliance
Bachelor’s degree required or equivalent education or experience
Prior industry experience working with Private Wealth Advisors and Ultra High Net Worth Clients
Spanish speaking
Effective written and verbal communication skills and strong attention to detail
Ability to prioritize and resolve complex problems and escalate as necessary
Ability to identify issues and trends in order to anticipate change and provide recommended comprehensive solutions and remedies
Ability to organize and prioritize workflow assignments in a deadline oriented environment
Ability to interact with Private Wealth Advisors and clients
Excellent judgment and use of discretion

Administrative Manager Resume Examples & Samples

Manage end to end process of recruiting and training administrative support staff and provide ongoing management and support for development
Follow up local issues that have been identified by Complex Directors and escalate when necessary
Identify and implement cost efficiencies with office (P&L management)
FINRA Registrations: Series 7, 66, 9, 10 (or equivalent)

Complex Administrative Manager Resume Examples & Samples

5+ years of experience with a leading financial institution
Relevant management experience as a Administrative Manager or other substantive leadership role a requirement
Managing and Developing People
Leverages resources and delegates effectively

Complex Administrative Manager Resume Examples & Samples

Lead the administrative and support team members
Works closely with Complex Supervisory Officers and Operations Hub Manager
Manage end to end process of recruitment and development of direct reports
Manage branch administration, including branch facilities and overall cost management to enhance profitability
Oversee and approve new client accounts, errors, client correspondence and communications
Oversee employee related activity and manage the transition of recruits' accounts
Monitor client accounts, transactions and FA conduct
Relevant management experience as a Administrative Manager or other
FINRA Registrations: Series 7, 66, 9 and 10, Insurance license is preferred

Complex Administrative Manager Resume Examples & Samples

Recruits, tests, selects, orients, trains and supervises operations support associates in multiple branches
Handles all administrative matters in the hiring/termination of FAs, and FA Trainees, and their transition in and out of the branches
Conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates (Complex Manager may be involved), and maintains local associate files
Conduct staff meetings at all complex locations
Coordinates registrations, continuing education, licensing, etc. of personnel
Keeps Complex Manager apprised of all appropriate matters, and assists with disseminating information to associates
Acts as Resident Manager or Rep in Charge when circumstances require
Assists Complex Manager with controlling expenses and operating at peak efficiencies
May assist in the development and monitoring of office revenue and expense budgets; May track, review and approve expense reports, marketing allowances/expenses and other complex expenses/charge backs
Utilize good interpersonal and verbal and written communication skills to deal with clients, financial advisors, support staff and home office personnel
Work independently, under minimal supervision
Bachelor's degree (B.A.) from four-year college or university in related field and three (3) to five (5) years Administrative Manager experience in the financial services industry

Administrative Manager Resume Examples & Samples

Develop relationships with key internal customers, to identify and proactively address emerging needs
Create the structure and conditions that allow information to flow within a team
Influence customers and/or firm leaders to meet operational objectives
Manage a large group of people within a defined discipline, geography or national department
Serve internal clients by partnering with other groups within the matrix organization, cultivating relationships, aligning people and processes, and identifying workplace efficiencies
Quickly set up full project plans for project teams including objectives, milestones, priorities, team composition, timelines and deliverables
Put together effective teams by creating the right mix of skills and the appropriate environment
Alert teams and colleagues to social, economic and technology trends likely to affect Ernst & Young and/or clients' business
Anticipate customers' needs and follow up on a regular basis
Participate in teams drawn from other areas of Ernst & Young
Work with practice, industry and other firm leaders, to develop market-facing initiatives that drive Ernst & Young's strategy
Oversee significant portions of major or highly complex projects
Strong leadership qualities
Attention to detail, along with good organizational skills
Competent in identifying and using work-related resources
Ability to manage mid-to-large-sized teams
Demonstrated understanding of a specialized industry and/or a specific sector
Detailed knowledge of the policies and procedures of a professional services firm
Knowledge of all Microsoft Office tools, with Lotus Notes experience preferred
A minimum of 8-10 years experience in a related industry/business environment
A minimum of 3 years in general management

Administrative Manager Resume Examples & Samples

Set up full project plans including objectives, milestones, priorities, team, timelines and deliverables
Proactively develop business by initiating discussions with existing clients on possible additional work
Coordinate and help with budget planning, and operate within the approved budget
Anticipate customer needs, and follow up to confirm that internal customers are completely satisfied
Create a knowledge transfer culture within the team
Develop an understanding of the key business and financial drivers that determine Ernst & Young's success
Exercise influence at many levels of the firm
Proactively identify and address project risks and opportunities
Identify alternative approaches, when necessary
Supervise small to mid-sized teams within a location or department
Help team and colleagues understand the bigger picture of technical, ethical and financial issues
Confident at working with all levels within the firm, building solid relationships with multiple internal groups
A minimum of 2 years experience of managing people

Administrative Manager Resume Examples & Samples

3- Solid comprehension of formal purchasing processes and associated financial/accounting requirements
4-Acts with integrity ensuring ethical decisions are made
5-Superior negotiating Skills with proven record of success
6-Analytical and problem solving skills
7-Customer focus and service oriented
8-Microsoft Office skills are required, good JD Edwards/Oracle/SAP skills desired
9-Proven managerial and leadership skills
10-Proactive and results driven
11-Teamwork and capable to work under pressure
12-ISO, ISM, CIPS or relevant sourcing institutions member or accreditations are highly preferred
To ensure that the supply of goods or services is carried out in the most efficient and cost-effective manner with due regard to timing, technical, financial and quality requirements
Lead and implement country tactical operations by l everaging spend, contract management and policy compliance
Leads Mexico site procurement / purchasing function with focus on continuous improvement
Develops, implements and maintains policies and procedures to reduce costs, streamline procedures and implement solutions
Implement the common frame agreements with suppliers of goods and services
Lead or participate in major negotiations on behalf the Operating Units
Direct the procurement strategy for all high value spending items in the country
Develop and implement local Global Procurement improvement plans supporting cost, quality and delivery requirements
Manage supplier relationship and negotiations including standard assessments and reviews, and resolution of operational and performance issues
Report Value Improvements/ Productivity for the Categories in the country to the Global Procurement Director of Latin America

Administrative Manager Resume Examples & Samples

Organizes and manages day-to-day departmental administrative and operational functions. Reviews, prioritizes, analyzes and responds to correspondence and incoming calls directed to director/chair. Researches requested information and takes necessary actions to address issues and resolves problems as appropriate
Advises department committees with implementation of new programs and changes. Coordinates paperwork and submits to university committees for approval and implementation. Manages special projects for the director/chair
Directly supervises department staff, work study students and casual workers. Recruits, interviews, hires, provides training and technical supervision. Evaluates employee performance, provides guidance and feedback to staff. Counsels and disciplines employees as required. Makes recommendations for promotions, terminations and salary decisions to director/chair in accordance with university policies. Recommends and monitors the professional development opportunities for staff. Maintains staff records
Develops and manages budgets. Authorizes expenditures, monitors account reconciliation and status to ensure compliance with fiscal guidelines and regulations. Prepares financial reports as required. Analyzes data for trends or conclusions and presents results and recommendations to director/chair. Directs ongoing purchasing activities
Coordinates and assembles confidential documentation. Ensures completeness and accuracy of the documentation for submission to department, school and/or university for review, vote and/or approval. Maintains confidential files. Coordinates and monitors distribution of confidential materials
Serves as central information resource and advises on departmental and university policies and procedures. Researches information, as requested, and relays official interpretations. Maintains currency on revisions to department, school, and/or university policies and procedures. Prepares appropriate paperwork for new appointments, supplemental salaries and adjustments
Evaluates and resolves problems. Makes reference to appropriate university office for additional services/counseling. Liaises with other offices to facilitate problem resolution
Acts as liaison between director/chair and sensitive, confidential or high-profile contacts outside of the department. Plans and coordinates special events such as fund-raisers, conferences, lectures and/or seminars. Develops promotional materials. Negotiates with vendors for sites, facilities, guest accommodations and meals, and other goods and services
Participates in contract and grant proposal development. Researches and identifies funding sources. Communicates agency requirements and deadlines and develops internal schedules for tracking proposal development and response. Ensures compliance with agency requirements. Prepares pro-forma budgets. Coordinates production of materials and reviews final product for quality. Establishes budgets, and monitors and reports expenditures. Interacts with university contract and grant administrators and agency representatives to provide information, resolve questions or problems and coordinates on-site visits
Administers use of facilities, equipment and space, as well as maintenance and repair of existing facilities and equipment
Establishes and maintains appropriate network of professional contacts

Administrative Manager Resume Examples & Samples

Use existing review form to complete semi-annual audits of each individual FSA/BFA location, ensuring compliance with all policies, procedures, settings and circumstances. Secondary locations are to be visited annually
Control and review New Account Numbers and approve New Account Profiles for Option, Margin and Cash trading using EAO system
Monitor accounts with large debit balances and short market values over $500,000 and coordinate approval with Credit Administration and clients
Must have FINRA Series 7, 8 or 9/10, 63/65 or 66 to be considered for the role (in lieu of the 8 or 9/10 we could consider candidates holding all of the following licenses: 4, 24, and 53)

Administrative Manager Assistant Director Resume Examples & Samples

Establish and utilize business relationships with key internal customers and firm leaders to achieve program goals and objectives. Develop and implement a robust marketing and communication strategy for informing personnel affected by programs
Establish key program metrics to measure program success and identify areas of non-compliance; drive program compliance by identifying and resolving issues
Develop training materials; confirm that personnel understand their roles and responsibilities in complying with the program
Implement tools and processes to streamline program operations; regularly use process re-engineering and six sigma methodologies
Understand industry benchmarks and be an active member in professional organizations relevant to the program
Prepare the annual budget and track expenditure, in order to operate within approved guidelines
Develop the program strategy, maintaining responsibility for its overall success, as measured through key metrics
Serve as the firm's subject matter resource for the program you manage, and make strategic decisions; operate autonomously to overcome internal resistance to change, exhibiting strong leadership
Lead and develop individuals and teams. Use people management processes and tools such as staffing, training, supervising, coaching, and performance management to achieve optimal performance
Develop a deep subject matter knowledge of your program and the supporting tools, metrics and leading practices; use your knowledge and skills to better align to major internal customers and drive program success; use your understanding of strategic trends to help develop and implement strategies
Strong marketing, teaming, leadership, project management, problem-solving and analytical skills
Understanding of strategic trends in the major industries you support
A minimum of 10-12 years experience in a medium-to-large environment, performing business analysis, sales and marketing, business development and/or project management
Bachelor's degree in a related discipline; advanced degree preferred

Administrative Manager Resume Examples & Samples

Proven ability to manage risk, make sound decisions by having a deep understanding of industry regulations, supervisory requirements, policies/procedures, wealth management concepts, and financial services products
Strong analytical skills with ability to identify trends, root cause and effects, and implement improved processes to mitigate risk
Demonstrated a strong and effective leadership style through clear communication and collaboration with others, making sound decisions with courage and conviction
Series 7,66 (or equivalent),9,10 (or equivalent) Licenses

Administrative Manager, Washington Bureau Resume Examples & Samples

Ability to work under deadline pressure and to prioritize tasks with strong attention to detail
Demonstrated phone skills and news judgment
Excellent interpersonal oral and written communication skills
Ability to deal with all levels of management and staff in a highly professional manner
Professional judgment with respect to detail and confidentiality is a must
Excellent computer skills a must, experience with Mac, MS Word, Excel, Peoplesoft, Kronos, Google mail and Google Calendar and internet/intranet required
3 to 5 years experience, in a fast-paced working environment

Administrative Manager Resume Examples & Samples

Participates in strategic and tactical business planning and implementation
Creates, enhances and maintains an infrastructure to support business operations of an assigned functional area
Performs human resource management tasks, including identifying performance problems and making recommendations for remedial action; evaluating performance; participating in the interview and selection process; and identifying training and development needs and recommending appropriate learning experiences
Coaches and mentors administrative support staff
Performs financial management tasks, including preparing budgets and financial reports, approving expenditures and researching variances
Develops and implements systems and processes for maintaining records and documentation
Coordinates the preparation of special analyses and information reports for management
Participates in developing, implementing and maintaining policies, objectives, short-and long-range planning; and develops and implements projects and programs to assist in accomplishment of established goals
Interprets, applies and recommends changes to organizational policies and procedures
Ensures effective coordination occurs within assigned functional area and with other functional areas
Develops and maintains effective and efficient workflow
Identifies trends and recommends corrective action
Maintains currency in best practices in management and business administration
Investment concepts, practices and procedures used in the securities industry
Preparing budgets and financial reports and researching variances
Analyzing and interpreting financial data and preparing financial reports, statements and projections
Developing systems and processes for maintaining records and documentation
Preparing analyses and information reports for management
Developing and maintaining effective and efficient workflow
Identifying trends and determining impact on assigned functional area
Developing and documenting administrative policies and procedures
Supervise and train others, including organizing, prioritizing and scheduling work; dealing with performance issues; and participating in the interviewing and selection process
Foster a cooperative work environment and partner with other functional areas to accomplish objectives
Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed
Incorporate needs, wants and goals from different business unit perspectives into project planning and implementation
Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes
Interpret and apply policies and identify and recommend changes as appropriate
Analyze problems and develop creative solutions
Handle stressful situations and provide a high level of customer service in a calm and professional manner
Establish and maintain effective working relationships at all levels of the organization, including negotiating resources
Maintain currency in best business administration practices

Administrative Manager Resume Examples & Samples

Establishes operational objectives and work plans, and delegates assignments to subordinate managers
Develops systems and services that support Xerox and business unit needs; provides leadership and focus in area of expertise
Responsible for achieving measurable results on time and on budget
Develop and subsequently implement new projects, policies and procedures for the department(s) to meet specific goals including but not limited to Activity Based Compensation (ABC)
Formulates and implements procedures on operational processes; ensures operations' effective achievement of objectives
Prepares related reports and audits current procedures
Ensures employee conformance to Xerox and MBE policy, procedure and applicable federal, state, and local laws and regulations
Selects, develops, and evaluates personnel ensuring efficient operation of the function
Directs and manages the daily operations of the payroll function and/or the federal multi-state and local payroll tax function
Ensures the generation of the company and MBE payroll, including vacation and sick leave accrual, overtime and withholding status
Serves as liaison with other departments in the resolution of payroll issues
Analyze transaction data to formulate accurate transaction rates for Activity Based Compensation program
Directs the planning, development, implementation and administration of HR programs and initiatives at the program level
Facilitates organization and leadership development efforts
Establishes functional business plans and provides guidance for the development and alignment of staff and services to achieve program objectives
Advises program management on HR policies and programs, making or recommending appropriate decisions consistent with organization’s strategic direction

Administrative Manager Resume Examples & Samples

Closely managing daily efforts, maintaining all email boxes
Working regularly with administrative team to implement any ideas that would streamline work activity
Will run reports for the department on a weekly, monthly and annual basis
Setting schedules to cover weekend shifts
Use multiple computer platforms to perform various job duties
Coordinating and conducting training for staff
Providing department management with market and customer information so the newspaper's products and services continue to meet the changing needs of customers

Administrative Manager Resume Examples & Samples

Develop and implement unit administrative processes and procedures consistent with overall Institute administrative policy
Define and communicate administrative staff duties; monitor performance and provide feedback
Supervise the maintenance of unit financial records
Oversee unit human resources administration to include transaction processing, time reporting and records maintenance
Supervise and coordinate direct administrative support to unit management. Organize and supervise unit records management function
Coordinate unit purchasing activities including preparation of purchasing documents, ordering and maintaining supplies, etc
Education:Bachelor's degree in Business Administration or related field or equivalent combination of education and experience
Work Experience:Four to five years job related experience
Skills:This position requires supervisory and organization skills, knowledge of general office administrative processes and practices, records management and event planning
Preferred Work Experience:Five to seven years as an Administrative Manager or in a similar role, managing the following areas for a department or unit: finance/accounting, purchasing, travel, event planning, and executive administration. Previous work experience in a university setting

Administrative Manager Resume Examples & Samples

Administers the personnel and payroll functions for the program’s faculty, staff and student employees. Recruits, screens, hires and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff
Financial responsibilities include performing the core financial, business and budget functions for the program. These include development, monitoring and reconciliation of the program’s budget and sub-budgets, tracking, invoicing and depositing tuition revenue, and taking corrective action when required on tuition payments and receivables. Provides projections, forecasts, and analyzes financial impacts as well as producing regular and special financial reports as required for the program’s operations. Reconciles financial records with other university/school data bases. Ensures compliance with applicable laws, rules and regulations, including University and School financial policies and procedures
Administrative responsibilities include managing the program’s facilities and space, including the off-site flight accident investigation lab. Responsible for maintenance and renovations, safety and emergency procedures as well as monitoring electronic information systems. Develops and implements security related procedures. Coordinates security activities with other Viterbi departments and ensures dissemination of security related information to the program’s personnel
Coordinates and manages special program projects such as events, conferences, seminars, and on-site visits to program’s off-site flight lab

Administrative Manager Resume Examples & Samples

B.S. in business related field a plus
Minimum 3 years as an Investment Executive
Must have Series 99, 7, 9, 10, and 63
Customer and Personal Service – meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
Knowledge of principles and methods foar showing, promoting, and selling products or services. This includes marketing strategy and tactics, production demonstration, sales techniques, and sales control systems
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, the democratic political process, and how they apply to the investment industry
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, and personnel information systems

Administrative Manager Resume Examples & Samples

Manages workflow and negotiates assignments for executive assistants based on client need and resources
Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
Sets up full project plans including objectives, milestones, priorities, team, calendar and nature of deliverables
Comfortable with change and managing people’s reaction to it
Excellent communications skills, attention to detail and strong organizational skills are essential
Manages and counsels teams up to 5 employees; may manage people virtually
Helps team and colleagues understand the bigger picture of technical, ethical and financial needs
Limited supervision necessary
Ability to work with all levels within the firm and build solid relationships with multiple internal groups
Approximately 4-6 years of experience
2+ years of experience managing people

Administrative Manager Resume Examples & Samples

Supervise and coordinate direct administrative support to unit management
Organize and supervise unit records management function
Certifications: N/A
Skills:This position requires supervisory and organization skills, knowledge of general office administrative processes and practices, records management and event planning. Use of office related computer applications is required
Preferred Education: Master's degree
Preferred Work Experience: Human resource management experience in a higher education setting
Preferred Skills: Knowledge of human resources policies and procedures

Faculty Affairs Administrative Manager Resume Examples & Samples

Serve as main contact with unit managers, Faculty Affairs, and Human Resources on all faculty hiring including verification of compliance with Institute policies in GT-TRACS, vacancy announcements, approving PSFs and Leaves of Absence, and relocation requests
Manage chair search process; interact with search committees and candidates on employment terms and benefits
Manage Periodic Peer Review; maintain database to track faculty time-line; process employment letters for full and part-time faculty and lecturers
Manage reappointment, promotion, and tenure process and associated actions
Ensure appropriate visa classifications for tenure track faculty, visiting scholars, and Ph.D. students
Manage and maintain complex database and filing systems and manage archives
Manage Leaves of Absence requests, Emeritus and Retired but Working appointments
Manage Faculty award and various travel awards programs
Education:Bachelors degree in Business Administration or related field or equivalent combination of education and experience
Skills:This job requires advanced knowledge of and ability to apply/interpret Board of Regents and Institute policies and procedures that govern faculty administration; demonstrated experience in faculty employment including promotion and tenure; skilled in verbal and written communications, interpersonal interactions, organization, customer service and planning; basic knowledge of computer related office applications and database systems

Administrative Manager Resume Examples & Samples

Manage correspondence for accounting department
Point person for purchasing
Organize and file critical accounting records
Liaison with client inquiries and point person for answering phones
Complete on-line tax filings
Manage sales reports for accounting team
Other general accounting and administrative duties including filing and answering phones

Z-merrill Lynch Administrative Manager Resume Examples & Samples

Ability to speak in terms of client needs and concerns, and coach financial advisors on aligning solutions to goals in a suitable and controlled way
Strong time management and organization skills with the ability to prioritize appropriately
Series 3, 31 licenses, if warranted

Administrative Manager Resume Examples & Samples

Manage a team of administrative support personnel, conduct goal setting sessions, performance reviews at interim and year end, and other times as required
Interact with partners and managers regarding practice needs for support
Develop balanced work schedules and manage overtime
Provide business analysis for process improvement, strategic planning, and problem resolution
Oversee training and development and provide business analysis for process improvement, strategic planning, and problem resolution
Minimum of five years of administrative or office management experience; preferably within a professional services firm
Minimum of two years of experience leading and managing a large team administrative personnel
Bachelor’s degree from accredited college/university or equivalent work experience
Proficiency with Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Outlook

Administrative Manager Resume Examples & Samples

Participate in planning and budget preparations and communicating budget calendar and process
Prepare ad hoc financial and budget reports
Participate in monthly ledger reconciliations
Exercise judgment and prepare supporting or correcting documentation as deemed appropriate
Prepare and manage expense reimbursements and related matters for visitors and PRI personnel
Review timesheets to ensure correct completion
Be trained to serve as back-up to the Administrative Officer and utilize all VU financial systems
Participate in the implementation of changes and/or develop new policies, procedures and/or methods and present/distribute that information to staff
Manage PRI confidentiality agreements and ensure compliance
Manage the submission of timesheets and ensure adherence to policy; initiate corrective action when necessary
Manage and maintain office space, meeting space, the inventory of furnishings, software, supplies and equipment, and essential databases
Assist with development of job descriptions for new or replacement staff
Manage ordering and distribution of office supplies and materials; assist with special orders for the needs of particular projects
Be trained to serve as back-up to the Administrative Officer and utilize all VU personnel systems
Assist with the planning, organization, and promotion of PRI colloquia and special events
Assist with PRI communication functions including website maintenance, flyers, news releases, distribution of research reports, internal newsletter, etc
Experience working in a leadership or management role in a higher ed/ academic setting preferred
Prior grants management experience preferred
Proficiency using Microsoft Office (Word, Excel, Outlook)
Proficiency using Concur, e-Dog, e-Procurement preferred

Market Administrative Manager Resume Examples & Samples

Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point
Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes
Ability to measure the quality and quantity of work effort for the purpose of improvement
Applies organizational acumen to identify and maintain focus on key success factors for the organization
Ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment
Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines
Knowledge of and ability to read, interpret and draw accurate conclusions from financial and numerical material

Administrative Manager Resume Examples & Samples

Point-of-contact to laboratory members; address laboratory and personal problems; resolve immediate issues
Recommend and implement process changes to improve laboratory operations
Participate in monthly finance meetings with Principal Investigator and Finance Manager
Write administrative portions of grant applications, including personal statements and facilities descriptions
Proofread scientific portions of grant applications prior to submission to ensure that content complies with sponsor guidelines
Maintain schedule of grants and contracts to ensure timely completion of deliverables
Administrative Coordinator of the Principal Investigator’s NIH program project grant (PPG). Responsible for ensuring that PPG investigators meet regularly to maintain continuity of the project
All other duties as assigned by Principal Investigator and Research Administrator
Bachelors degree, plus 5+ years experience supporting at the executive level
High level attention to detail with the ability to independently analyze, prioritize, solve problems and conflicts
Expert level written and verbal communications skills
Ability to work independently while showing a high degree of initiative
Experience scheduling travel arrangements for management
Ability to multitask while maintaining attention to detail
Excellent calendar management skills, including the coordination of complex meetings and travel arrangements
Ability to prioritize in order to meet deadlines
Knowledge and experience with submission of grant applications to federal and non-federal sources
Discretion and confidentiality a must

Administrative Manager Resume Examples & Samples

Serves as the Department liaison to external and internal administration, i.e., Hospital, BWPO, Partners, HMS
Oversight of, personnel, and other applicable managerial activities
Establishes, implements, and enforces divisional policies
Oversight for HR issues – hires, fires, evaluates, orients, disciplines and supervises staff
Implements operational and personnel policies of Department, BWH, BWPO and Partners
Advises senior administrative leadership of OBGYN on all personnel, facilities, CME issues
Represents division/department internally and externally for CME activities
Implements hospital-wide, PO-wide, and Partners-wide initiatives in areas of responsibility
Oversees development and marketing of educational activities
Oversees space allocation
Manages administrative staff and research personnel
Human Resources Management: This position is responsible for independent direction and management of all human resource functions for the Department, including Brigham & Women’s Physician Organization, Inc., Brigham & Women’s Hospital, and Harvard Medical School. Requires high level of policy interpretation, coordination, development and implementation. Management responsibilities include faculty, administrative and research FTEs, Ph.D.s and zero hour employees, students, and volunteers. Also responsible for development and management of the OBGYN Diversity Program
Direct and manage Human Resources Division of the Department. Recruit, hire, discipline, terminate, train, evaluate, and develop staff at all sites. Develop and maintain appropriate job descriptions, performance appraisal plans, and meaningful skill appraisal tools. Ensure current, accurate employee records
Responsible for credentialing process. High level, confidential, sensitive material regarding physician/faculty skills and efforts. Works with the Department Chair, providing support for the Department’s highest level physician review Executive Committee
Interprets, enforces, and monitors compliance of Department physicians with Brigham and Harvard policies and regulations. Aggressively brings forward to Chair and Division Directors recommendations that address issues of importance (financial, ethical, or patient-focused)
Participate in hospital wide committees or task forces, representing the department
Responsible for staff education on Hospital/PO policies and procedures. Either directly or by overseeing the efforts of appropriate personnel to ensure all employees participate in mandatory annual in-services, ensuring adherence to and employee education of relevant JCAHO, DPH, and OSHA regulations. Serve as Department Safety Chairman on Hospital Safety Committee and oversee efforts of Safety personnel in the laboratories. Develop staff and workflow systems to improve work quality and efficiency
Responsible for management of payroll related activities for all non-physician staff. Manages appropriate departmental personnel to ensure all staff are paid promptly, accurately, and from the correct cost centers
Educational Program Design & Implementation: This position collaborates with the Academic Manager on strategic planning, development and management of the OB/GYN Education Division. This includes development and management of postgraduate courses (variable in length), grand rounds, and other educational events for the Department; coordination of marketing efforts related to programs being offered, including the development of brochures, fliers, and the like; and development and implementation of special programs, as assigned. Along with Finance Manager handles and has accountability for educational programs, financial issues, including operating, clinical and research budgets. Works with Education Manager to delegate tasks to supervised staff as appropriate and warranted
Designs, develops and implements new product line featuring programs based upon OBGYN physicians skills and knowledge, includes activities such as workshops, videos, instructional material, etc. Provide guidance and leadership to faculty, residents, and students and create an educational presence within the department that provides leadership in furthering the educational mission of the department. Knowledge of and experience with information technology such as video and teleconference, website development/implementation, etc., is a must. Responsibilities also include development and management of budget, establishing customer expectations, and producing the product. Innovative use of technology is employed, maximizing efficiency and cost-effectiveness
Utilizing modern video and teleconferencing techniques, as well as workshops and print media, develops and implements continuing medical education activities, including post-graduate courses and grand rounds. Programs are of variable length, from less than a day to weeklong. Interacts with the Harvard Continuing Education Department, Hospital, and external institutions and agencies, as necessary. Ensures that programs are equal to or better than competitor peers, locally and nationally. Activities include design and development of the course; selection of appropriate media (i.e., live workshop, video or teleconference, etc.); budget development and management; production of course books, syllabus, and other materials; coordinating the facilities and meals; compiling statistical analyses, budget forecasts and financial summaries – interfacing with OBGYN Finance as necessary. Delegates to supports staff smaller programs as necessary
Coordinates marketing efforts for educational activities in accordance with prescribed institution rules and regulations
Coordination of grand rounds, including speaker schedule, confirmation of dates, compilation and generation of monthly schedules, scheduling and oversight of appropriate audio-visual equipment as needed, and travel and hotel accommodations for out of town speakers. Delegates to support staff as appropriate. Coordination of twice yearly Departmental Research Retreat and three annual lectures as well
Facilities Management: Direct all facilities and space management of all Department areas, including sites at ASBI-3, CWN floors 3,4,&5, Tower on-call rooms and offices, 221 Longwood laboratories, and Cypress Street
Direct and manage all Department facilities. Activities include: strategic planning, management of current and accurate space plan for all Department locations, including administrative, on-call rooms, and research laboratories; developing short-term and long-term space plans according to program needs; manage all space renovation/relocation projects; respond to internal requests for facility-related support. Responsible for Department computer systems planning
Manages planning, purchasing, and maintenance programs for office equipment, furnishings, and laboratory equipment. Analyzes competitive pricing for goods and services; negotiates purchases and contracts; manages bid process and purchasing of laboratory equipment; investigates new technologies for Department applications. Through the activities of appropriate department personnel, maintain an inventory of equipment and service contracts, and determine ongoing maintenance needs for replacement or repair (equipment includes: photocopiers, FAX machines, dictation machines, slide projectors)
Other duties include short and long term planning for Department staff and space needs; assessment of computer systems and office equipment needs, purchases, maintenance and training
Operations & Planning: Independently oversees and implements institutional initiatives within the department and manages discrete components of clinical operations as assigned by the Department Administrator to ensure consistency across clinical divisions
Oversee departmental staff responsible for surgical scheduling, including recruitment, training, supervision and workflow support. Coordinate with BWH Surgical Services Administration to ensure adherence to policies and procedures related to surgical booking, and ensure alignment with ambulatory practice staff responsible for surgical scheduling
Direct the identification and implementation of process improvement initiatives aimed at improving patient care, access, patient satisfaction, or other cross-departmental efforts
Identifies themes and systems issues across the department, independently investigates and collaborates with necessary stakeholders to develop and implement a solution. This includes collaboration with PeC and eCare teams as appropriate to reach resolution on issues impacting clinical and administrative workflows
Special Projects/Other Duties
Manage or participate in special professional high-level projects. Such projects may include but are not limited to assessment of utilization of resources, quality improvement or other activities aimed at improving the delivery of services
Responsible for other duties as assigned
Competency in program evaluation and design
Creativity and imagination, with budgetary conscientiousness
Ability to work as a member of a team, as well as the ability to work independently and exercise decision-making skills
Strong management and leadership skills
Strong organizational skills with respect to personnel, space/equipment requirements, and systems
Broad conceptual understanding of word processing, spreadsheets, graphic software, database software,
Creativity with respect to negotiations regarding personnel and space/equipment issues and systems to improve work efficiency and effectiveness

Administrative Manager Resume Examples & Samples

Proof of authorization/eligibility to work in the United States
Must be able to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form
Must have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts
Must maintain a professional, neat and well-groomed appearance adhering to Company appearance standards
Must maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards
Must be available to work varied shifts, including weekends and holidays
Must have 2 years previous VIP experience preferred
Must have strong customer service skills and able to withstand a fast paced casino environment
Previous casino experience with ACSC and LMS experience preferred
Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives
Must be able to address highly stressful situations with clients using sensitivity and the utmost tact and politeness

Administrative Manager Resume Examples & Samples

Maintain all production office space throughout the season
Responsible for set up, maintenance and wrap of Casting offices
Set up on lot and off lot term deal producers for WBTV (currently 46 term deal producers and staff) which includes space planning, set up through completion of project
Liaison with WB MIS, Verizon and Copier Services for phones, computers, fax, and multi functional devices
Responsible for initiating all start up paper work (ID, Parking, Computer, Drive on access, Office Depot, etc) for all term deal producers
Performs other tasks as assigned by Senior Vice President or Executive Director

Administrative Manager Resume Examples & Samples

Minimum of three years, five years desired, of executive-level administrative associate experience
Excellent written communication, editing and information gathering skills
The ability to plan and manage multiple projects
Must be able to work collegially with faculty, executives and staff both internal and external to Stanford
Must possess the ability to make decisions, present them, and follow through with implementation
Must possess excellent computer skills. Must be proficient with Outlook, Word, Excel, and PowerPoint
Candidate should possess exceptional organizational, analytical, and quantitative skills, good judgment, flexibility, ability to work independently, and supervise and provide direction to office staff

Administrative Manager Resume Examples & Samples

A Bachelors Degree or higher from an accredited**** college or university in Environmental Science, Resource Conservation, Environmental Engineering, or closely related field
Certification as any of the following: Certified Energy Manager (CEM), Certified Sustainable Development Professional (CSDP), Certified Carbon Reduction Manager (CRM), Certified Business Energy Professional (BEP), Certified Green Building Engineer (GBE), or Leadership in Energy and Environmental Design (LEED)
Demonstrated successful implementation of environmental and/or sustainability programs in large enterprises and heterogeneous environments
Demonstrated experience evaluating the impacts, costs, and benefits of energy, environmental and/or sustainability programs
Demonstrated experience developing and writing grant proposals
Energy savings program awards for innovation and energy avoidance programs and projects
Excellent oral and written communication skills, including strong public speaking skills
Demonstrated experience working effectively with policy makers
Demonstrated strategic planning and project management skills
Ability to foster teamwork throughout the organization
In order to receive credit for any college course work, or any type of college degree, such as a Bachelor's or Master's degree, or for completion of a certificate program, you must include a legible copy of the official diploma, official transcripts, or office letter from the accredited institution which shows the area of specialization; or official certificates with your application at the time of filing or within 15 calendar days of filing

Administrative Manager Resume Examples & Samples

This position will engage in energetic outreach and entrepreneurial outlook to build positive working relationships with internal and external constituents
Consults with the Executive Director on Program budget and forecasting
Understands status and dynamics of fundraising, revenues, expenses and cash flows and runs tailored financial reports as needed
Advises the Executive Director in expanding the Program’s funding base and taking ownership of certain campaigns
Prompts the Executive Director with ideas for expanding PIFS activities
The Sr. Advisor will advise the Executive Director on the business, operations, and development portions of the business. Institutional knowledge is critical at this point and the Sr. Advisor’s presence will ensure a smooth transition to the new administration
PIFS Sr. Advisor will help guide the strategic vision of the Program and work in tandem with the Executive Director to guide PIFS during this expansionary period
Coordinate outreach to HLS alumni with ties to Professor Hal S. Scott, as well as corresponding programs stemming from new relationships
The Global Certificate Program (GCP) will be held at Harvard Law School in December 2016 and the Sr. Advisor will be charged with operational control this activity. A key component to this responsibility will be ensuring its success so that the model can be replicated resulting in new business opportunities
The GCP will forge the way to additional programs that will be hosted by PIFS and the Sr. Advisor will pursue these opportunities
The Sr. Advisor will maintain the success of existing Symposia franchises (India, Latin America especially) and pursue new opportunities expansion (Infrastructure finance, Africa Symposium, Middle East) of the symposium franchises
The Sr. Advisor will report to Faculty Director Hal S. Scott and work in tandem with the Executive Director
Serves as the point of contact for select priority initiatives such as the Global Certificate Program (GCP), Executive Education development, and other priorities as they emerge
With the Executive Director helps to drive the strategy development around Program initiatives
Monitors and tracks activity with…determined strategies are being implemented and that the University is coordinated in our approach to these most important prospects; oversees development of supporting reports and monitors/analyzes activity; helps identify growth opportunities for fundraising
Coordinate the overall strategy for team ensuring that their time is spent to maximum effectiveness
Serves as a point of contact for select donors and prospects, and staffs prospect meetings as needed
Coordinates strategies around important internal and external meetings and events
Ensures appropriate pre-event/meeting preparation, including briefings and talking points as needed, project trackers, and coordinates development and execution of next steps
Directs internal communication to ensure appropriate staff and leadership are informed of planned and completed activity

Administrative Manager Resume Examples & Samples

Promotes an understanding of Enterprise Support Services (ESS) goals and contributions to secure necessary support from others to achieve business unit goals
Performs performance reviews for a large team, including mid-year and end-of-year evaluation feedback
Solicits on going feedback from customers to evaluate and coach executive assistants on their performance
Anticipates what customers want and follows up to check that internal customers are completely satisfied
Creates a knowledge transfer culture within a team
Participates on national or area projects
Can identify alternative solutions when necessary
Supervises mid sized teams up to 30 pp within a location or department
Approximately 6-8 years of experience
2+ years managing people

Administrative Manager Resume Examples & Samples

Monitors time and attendance
Procures supplies and equipment
Develops and monitors operational and capital equipment budgets
Interviews, hires, orients, and evaluates unit secretaries
Monitors resource utilization reports and identifies problem areas
Coordinates activities with other departments related to environmental and equipment maintenance
Work experience in a health care setting and previous management experience desirable

Administrative Manager Resume Examples & Samples

A Bachelor's Degree in Finance, Business Administration, or Public Administration
Previous work experience in budget preparation and expenditures tracking/reporting, account reconciliation, accounts payable and accounts receivable using a purchasing system
Previous work experience in coordinating the preparation of contract specifications and documents for the purchase of equipment, services and supplies
Previous work experience in Human Resources Management involving employee onboarding, timekeeping and payroll, and personnel processing using Oracle software, People Soft, and/or Ceridian
Proficiency with Microsoft Office applications, such as: Word, Excel, PowerPoint, Outlook, and Access

Administrative Manager Resume Examples & Samples

Develop an understanding of the key business and financial drivers that determine EY's success
Knowledge of all Microsoft Office tools, with MS Outlook experience preferred
A minimum of 6-8 years’ experience in a related role
A minimum of 2 years’ experience of managing people
Bachelor's degree in a related discipline, or equivalent work experience

Administrative Manager Resume Examples & Samples

TEAM PLAYER (this person must be able and willing to do any task required of staff)
Professional
Friendly
3 references

Administrative Manager Resume Examples & Samples

Oversee the administration and support service operations of the Kabul, Afghanistan office
Supervise a number of non-technical personnel in the office including Facility Management and Human Resources
Manage the work products and deadlines for all administrative staff
Schedule meetings, answer interoffice inquiries, and communicate all operation data to the Chief of Party
Manage project/document filing for the project
Establish report formats and standards for the project
Oversee upgrades and maintenance of office equipment including phones, copiers, facsimile machines, etc
Bachelor’s Degree or equivalent from accredited college or university
A minimum of 10 years of previous experience on related office management duties
Experience with federal contract administration desired
Willingness to accept a 12 month assignment in Afghanistan with potential for an extended assignment depending upon performance

Administrative Manager Resume Examples & Samples

Overall line management of the Administrative Assistants and Office Managers across the EMEA and Asia offices – London, Frankfurt, Luxembourg, Zurich, Singapore and Hong Kong
Monitor staffing levels across the administrative support team to ensure there is capacity to deliver a first class service and take action to address inadequacies by reassigning coverage amongst the team and/or making requests for additional headcount as required
Build and maintain strong relationships with key stakeholders within business teams to ensure a full understanding of the support requirements and nuances across business teams
Review and improve work-flow processes to leverage efficiencies across the Administrative Support function
Work closely with the HR team to source, hire and on-board talented Administrative Assistants
Plan and implement coverage for staff absences, including provision of cross training amongst the permanent team and working with the HR team to source and hire temporary staff as required
Coordinating performance management processes for the Administrative Support team, including annual performance review process and ad-hoc, ongoing feedback as required
Management of the annual compensation review process for the Administrative Support team
Work closely with the HR team to develop and implement team wide training initiatives and materials to facilitate assimilation of core competencies
Foster a collaborative, team environment across the Administrative Support team
Collaborate with peers in similar roles across the Firm to ensure consistency of approach and share best practices
Represent EMEA Administrative management in various initiatives and projects across the firm,
Business Management Tasks: assist the Equity Business Management team with management of departmental budgets, Business Continuity Planning, real estate and visitor management
Significant, recent experience of line managing an administrative population, ideally gained within a mid-to-large professional services environment
Experience of designing and implementing enhancements to existing administrative processes
Experience of delivering performance feedback and day to day coaching
Excellent communication skills; the ability to communicate with a high degree of diplomacy and listen effectively
Strong, demonstrable relationship and stakeholder management skills
Sound business judgement and an ability to operate within a highly collaborative, humanistic environment
Ability to deliver high quality work, against multiple priorities, often under time-pressure
Advanced proficiency across the Microsoft Office suite and enthusiastic proponent of new technologies
Can-do attitude and team-focused work ethic

West Coast Administrative Manager Resume Examples & Samples

5 to 8 years experience
Knowledge of a media organization
A deep knowledge of California
Ability to work under deadline pressure with strong attention to detail
Excellent interpersonal and written communication skills
Ability to deal with all levels of management and staff in a professional manner
Excellent computer skills are a must, including experience with Mac, MS Word, Excel, Peoplesoft, Kronos, Google Mail and Google Calendar
Spanish, Chinese or another language spoken in the Bay Area would be a plus
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Administrative Manager Resume Examples & Samples

High level of professionalism, experience handling confidential materials, and strong customer service skills
Excellent communication, time management, organizational, and analytic skills
Ability to exercise independent judgment, solve problems, multi-task, and effectively meet deadlines while managing a heavy workload
Familiarity with UAccess and UA Foundation systems

Administrative Manager Resume Examples & Samples

Oversee and coordinate all administrative, logistical and secretarial support services for the Lusaka Office
Assist the Director of Finance and Operations to develop and implement SAFE administrative management policies, guidelines and manuals
Work with management on planning organizational needs and preparing plans, goals, objectives or criteria for management processes
Oversee the monitoring of utilities accounts on a monthly basis
Anticipate procurement requirements for the well running of the SAFE offices
Provides provincial offices with administrative support, as needed
Liaise with the different landlords for SAFE -rented properties, maintain lease agreements, rentals tracking schedule and individual rental invoices
Supervise assigned administration staff
Manage the filing of project documents (reports - quarterly, annual and other relevant documents in the SAFE Lusaka Central file system and ensure confidentiality of project documents and information
Ensure that Lusaka and Provincial Offices inventory is updated as and when there is a procurement made
Perform other duties as assigned
Degree in Business Administration, Accounting, Finance or other equivalent degree
Minimum of 3 – 5 years of related experience in such areas as: administration, procurement, logistics, record keeping and/or facilities management, preferably in an institution or an international development organization
Previous work experience within a NGO environment is also highly desirable
Working knowledge of USAID regulations

Merrill Edge Administrative Manager Resume Examples & Samples

Use existing review form to complete semi-annual audits of each individual FSA/BFA/SRM location, ensuring compliance with all policies, procedures, settings and circumstances. Secondary locations are to be visited annually
Review and respond to Sales Practice customer complaints received verbally or in writing for Merrill edge
Review Correspondence
Review and maintain all Compliance and Regulatory Correspondence
Prior review and approval of any sales seminars conducted by FSAs/BFAs
Monitor and review large trades
Monitor and review client accounts for potential risk with regard to mutual fund trading, concentrated positions, and margin usage
Review Compliance 1028 exception items for potential exposure, and ensure timely and appropriate follow-up
Familiarity with compliance and regulatory issues

Administrative Manager Resume Examples & Samples

Demonstrated ability to prioritize own work and multi-task
Demonstrated excellent organizational skills
Ability to direct and supervise the work of others
We are unable to provide Sponsorship for this position

Administrative Manager Resume Examples & Samples

Manages the Hiring of Team members for the department, including interviewing, tracking open positions, and recruitment and maintaining VCR standards in the employment process
Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies, legal requirements
Manages the schedule to deliver effective guest service and monitors fiscal budget, operations of assigned department(s) and marketing strategies to produce both short term and long term profitability for VCR
Manages the delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
Ensures that payroll is completed in a timely and accurate manner
Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure VCR’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
Performs other related duties assigned
21 years of age, proof of authorization/eligibility to work in the United States, high school Diploma or equivalent
Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards. Work varied shifts, including weekends and holidays
Standards. Work varied shifts, including weekends and holidays
2+ years hotel guest services experience required with at least 1 year in a management/supervisory capacity
Experience with Interviewing and HR Logix or similar recruiting software
Ability to schedule effectively to meet business demands while maintaining financial goals. Familiarity with Kronos or other timekeeping systems
Must be able to frequently move freely about the office, maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc., withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing, stretching, bending and kneeling without restriction
Be able to work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke, and be able to access all areas of the property. Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather or adverse weather conditions

Provider Contracting & Administrative Manager Resume Examples & Samples

Bachelor’s Degree in Business, Finance or a related field; or a minimum of 5 years’ provider contracting experience
A minimum of 5 years’ progressive contracting experience for a national health plan
Solid leadership experience
Strong financial acumen with proficiency in analyzing and interpreting financial trends in the provider contracting arena
Proven contract preparation skills, with an in-depth knowledge of Medicare and other reimbursement methodologies
Hospital contracting knowledge/experience
Management/Supervisory experience
Master’s Degree in Business Administration or Finance
Experience with ACO/Risk Contracting
Value based contracting experience

Administrative Manager, Isd Resume Examples & Samples

Experience in managing energy efficiency programs and energy/utilities management systems for large facility infrastructures
Experience with current energy-related legislative, regulatory and policy issues
Experience with cogeneration, distributed generation, renewable resources, and central heating and refrigeration systems design, operation and maintenance
Strong project management and organizational skills, as well as the ability to handle tasks and meet critical deadlines
Experience in collaborating and coordinating joint ventures within ISD and with other County departments and districts or other public and private entities
Proven ability to lead, manage, coach and constructively evaluate subordinate staff
Experience in developing master schedules, project costs estimates, contract negotiation and development, purchasing and/or authorizing the purchase of materials and supplies
Experience in providing successful customer service to client departments and maintaining effective relations with clients, contractors, vendors

Administrative Manager Resume Examples & Samples

Serve as thought-partner to the VP/GM regarding growth, methodology, innovation, marketing, corporate relations, etc
Manage and oversee all day-to-day administrative activities of the Niche Diagnostics Center of Excellence
Effectively lead a team of administrative assistants to ensure tactical execution and team development
Serve as project manager for all internal site projects by contributing to the definition of project strategy and guiding the project core and sub teams to deliver on project objectives
Partner with business leadership to establish quarterly and long term strategic goals
Develops compelling presentations (slides, reports) incorporating quantitative and qualitative materials for a sophisticated audience of executive leaders and employees
Provides calendar management for the VP/GM in evaluating and prioritizing meetings and events to optimize his time to meeting business goals and priorities
Ensures materials for meetings are prepared and distributed within appropriate timelines and supports daily operations of the unit
Manage resources for 24-hour coverage of reception including coordination of off hours security and front desk personnel
Serve as the executive communicator and business partner to the VP/GM in developing and driving departmental and enterprise-wide communications plan, from message development, to timing, to execution online and in person
Works in partnership with HR to develop and lead programs that communicate the company’s business objectives, culture and values to its employees and to external audiences
Establish enterprise-wide best practices and tools for creative and inclusive internal communications and researches new industry tools and techniques for benchmarking and continuous improvement
Act as the Intranet editor, with a focus on enabling departments to communicate better, organize content, and make sure key information and news is easily available
Proactively identify inefficiencies, and create processes and solutions built to scale
Initiates and independently researches complex information requests, compiles statistics, gathers, analyzes and summarizes data for projects and reports, prepares the materials, and determines method of presentation
Help facilitate and support internal events and on-site events
Manages a variety of special projects for the VP/GM
Minimum of 3 years experience as an senior administrative assistance within a corporate setting, 5+ years of executive-level administrative associate experience highly desired
Business acumen, strategic mind, and strong track record of excellence in the business world (with proven success in business; background might include management consulting, finance, HR, MBA, etc.)
People management /supervisory experience a plus
Desire to improve all of our processes and procedures
Exceptional organizational, analytical, and quantitative skills, good judgment, flexible with ability to work independently
Experience working at a level of discretion, and the ability to exercise judgment in handling sensitive and confidential information
Extraordinary attention to detail and organization
Excellent problem-solving skills and naturally helpful and resourceful
Ability to work collegially across all levels within a complex matrix organization
Experience with external communication and working with the business community
Maintain the highest level of discretion and confidentiality

Administrative Manager Resume Examples & Samples

Knowledge of JHU as an enterprise
Supervisory and management skills; ability to work
Independently on multiple detailed projects at the same time
Ability to work as part of an administrative team; must be able to exercise good independent judgment
Excellent research and analytic skills
Knowledge of JHU and federal HR, administrative, financial, and academic policies and procedures as they relate to staff management, undergraduate and graduate students, sponsored awards, non-sponsored and gift/endowed funds, and facilities management
Knowledge of MS Office suite (Word and Excel), email software (MS Exchange or similar), instant messenger software (MS Lync or similar), Adobe, internet browser, SAP, SharePoint, ISIS (self-service and production environments), Coeus, electronic calendaring system (Google calendar or similar), website content management software (SiteExecutive or WordPress or similar), Interfolio

Administrative Manager Resume Examples & Samples

Responsible for training, developing, supervising, and evaluating Administrative Sales Assistants, Specialists, Senior Account Coordinators, Account Coordinators, Typist(s), and Receptionist within assigned team for the branch
Assists the Director of Administration or Office Manager and/or Office President in the hiring of Administrative Sales Assistants, Administrative Assistants or Customer Service Representatives, Typist(s), and Receptionist(s) for the office
Maintains work schedules and approves all timesheets and vacation schedules for direct reports
Performs desk audits for direct reports on a periodic basis to ensure all administration functions are up-to-date and are being performed accurately and efficiently
Education Level: (Required): High School Diploma or GEDOR equivalent experience
3-5 years of experience in Administrative Sales Assistant, Administrative Assistant, or Customer Service Representative
5+ years of supervisory experience in sales administration with a food manufacturer
Develops and maintains a working knowledge of procedures for all manufacturers represented within team of direct reports
Ensures that direct report’s backups are thoroughly trained. Assist backups as needed during vacations and illnesses

Senior Administrative Manager Resume Examples & Samples

Diplomatic interpersonal skills
Manages and leads by example with maturity and integrity
Supervisory and management skills
Ability to work independently on multiple detailed projects at the same time
Ability to prioritize workload and work under pressure to deadlines
Excellent clear and concise communication skills
Ability to identify, develop and execute strategic initiatives
Knowledge of JHU and federal HR, administrative, financial, and academic policies and procedures sponsored awards, non-sponsored and gift/endowed funds, and facilities and staff management
Nowledge of MS Office suite (Word and Excel), email software (MS Exchange or similar, Adobe, internet browser, SAP, SharePoint, Coeus, electronic calendar systems

Administrative Manager Resume Examples & Samples

At least 10 years of administrative experience required
HS graduate or equivalent, college degree preferred. Specialized training or education may be substituted for part of the experience
Significant experience working in an engineering, architectural design or construction management environment is preferred
Must be detail oriented, have strong interpersonal skills, and the ability and desire to learn about the administrative processes
Must be proficient in MS Office Suite, including Word, Excel and database applications
Oracle and SalesForce knowledge is a plus
Ability to take financial and statistical information and produce reports required
Outstanding written (including spelling, syntax and grammar), interpersonal and organizational skills are a must
Must be able to multi-task

Senior Administrative Manager Resume Examples & Samples

Knowledge of Budgeting Theory & Practice; Financial Reporting and Controls; Financial Analysis; Theory & Practice; Contract Administration; Financial Management; Fiscal Planning and Management; and Federal, State, or Local laws and regulations
Knowledge of electronic and paper records administration to effectively manage security, file content, retention in a FERPA environment
Excellent computer skills with proficiency in word processing and spreadsheet software applications
Excellent analytical and problem solving skills with demonstrated experience in data reporting and analysis
Excellent interpersonal skills, diplomacy and the ability to work well with faculty, staff, students and parents. Demonstrated experience in implementation of strong customer services ethic in organizations
Demonstrated experience in process analysis and improvement, new process implementation. Knowledge of Project Management and/or Lean Six Sigma is desirable
Ability to work independently, as well as collaboratively as part of a team Knowledge of, ISIS or other student management system and/or SAP or other Enterprise Resource Process is preferred

Administrative Manager Resume Examples & Samples

Bachelors in Nursing or Allied Health required
Extensive knowledge of safety science, analysis (both common cause and root cause analysis), safety metrics, and culture change
Experience and knowledge in performance improvement (lean six sigma and rapid cycle improvement) and change management
The ability to analyze problems, develop recommendations and solutions and clearly communicate them to multiple stakeholders
Experience managing projects from start to end with demonstration of successful implementation and sustained change supported by metric improvement
Ability to develop collaborative relationships and effectively execute project management plans
Ability to build reports and analyze data related to patient safety events
Required Minimum Licensure/Certification: Certified Professional in Patient Safety (CPPS)
Master’s in Business or Health administration preferred
Experience using RCA2 processes and tools preferred
Accreditation background, survey experience, leadership experience at a minimum manager level is preferred

Administrative Manager Resume Examples & Samples

Manages and counsels teams of up to 20-30 employees, with specific focus to include performance management, talent development and employee relations
Utilizes strong reporting experience, frequently compiling, manipulating and analyzing data in order to make appropriate management decisions
Exercises influence at many levels of the organization, recognizing the impact of the Team’s performance on Stakeholder relations
Excellent verbal and written communications skills, attention to detail and strong organizational skills are essential

Administrative Manager Resume Examples & Samples

Demonstrated ability to develop business plans, and new models of financial analysis
Exceptional candidates are exceedingly well organized and technically savvy, with strong and effective communication and interpersonal skills
Ability to communicate clearly and effectively regarding Core business and compliance issues both verbally and in writing with all levels of the organization
Ability to learn and support changing technologies related to research and financial administration

Administrative Manager Resume Examples & Samples

Ensures efficient office operations by overseeing office equipment, facilities management, and other office purchasing. May include coordinating office moves as needed
Complete invoice processing partnering with Accounts Payable
Partner with Marketing and Research Management to supervise support staff and day-to-day activities. This includes support staff assignments and coverage during absences
Perform deal tracking and entry utilizing the Colliers deal tracking system
Track sales pipeline reports to assist in revenue forecasting process
Responsible for recruitment, interviewing, hiring/terminations, conducting orientation and developing & training staff and process all related paperwork
Oversee and approve timecards, set work schedules and approve time off requests
Partners with brokers to address needs
Ensures that all federal and state, local and company policies are adhered to
Supervise the maintenance of listing and transaction files, ensuring compliance with local state and federal regulations as well as Sarbanes-Oxley
Supervise the maintenance of records management
Plan and coordinate office events, working with management, vendors, agenda, and guest amenities as appropriate
Partner with Regional Operations, and Shared Services, including HR, IT, Marketing, Research, Operations, and Accounting to address office needs
Develop systems, processes or teams that are flexible, adaptable, and results oriented reaching the goal of maximum efficiency
Ensure that verbal or written communication is handled in a friendly, enthusiastic, and respectful manner
Responsible for ensuring a positive and respectful office environment
Ensure that all personnel are able to collaborate and work together to create innovative and creative solutions for the client
Associates degree; experience may be substituted for education
Minimum of four to six years of related experience or training
Minimum of two years direct supervisory experience
Requires intermediate skills with Microsoft Office Suite
Must have administrative, budget management and supervisory skills
Excellent organizational and prioritization skills
Ability to work under pressure, deal with multiple deadlines, effectively handles stressful situations, and work with minimal direction/supervision
Ability to communicate with all levels in the organization, and possess effective verbal and written skills
Ability to solve problems involving several options in situations
Ability to work in a complex team environment across multiple departments
Ability to work under minimum supervision and manage tight deadlines. of the local office, the region, as well as the company as a whole
Focus of this position is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential
Results orientation with strong technical/analytical skills
Strong service orientation with attention to detail
Makes decisions within established criteria and known processes
Knowledgeable of office administration principles, practices and techniques

Administrative Manager Resume Examples & Samples

Preferred Education
Preferred Work Experience: Experience in an academic environment; Project management experience; Experience planning meetings, managing calendars, and making travel arrangements
Preferred Skills: Proficiency with Microsoft Office applications; Excellent written and verbal communication skills
Exercise discretion and independent judgement with respect to confidential and sensitive information
Provide excellent customer service while working with all levels of academic personnel
Flex between working on a team and working independently
Prioritize work

Administrative Manager, Malaysia Resume Examples & Samples

Good negotiation and interpersonal skills
Responsible, detail-minded, organized and willing to learn
Good communication skills, spoken and written in English and Malay
Able to perform analytical work
Proficient in Microsoft programs such as Word, Excel and PowerPoint

Administrative Manager Resume Examples & Samples

Attends “Due Process” meetings with Employee Relations, documents performance issues and issues progressive discipline in partnership with Employee Relations, schedules Step 1 meetings as requested
Develops written processes, memos and communication to improve the operation based on the direction of the Housekeeping Director
Develops metrics, systems, and procedures for tracking productivity to identify specific opportunities for improvement
Drives performances demonstrates a sense of urgency to set high expectations, prioritize work and resources, and solve problems by identifying solutions that last while coaching others to perform and succeed
Ensures all attendance is tracked accurately in Workday, including all FMLA and personal / medical leave.Works with WFM to ensure all layoffs and FMLAs are entered immediately
Ensures lay-off on-call procedures are followed and that the 2 out of 7 absenteeism records are maintained
Follow-up with employees for failures to clock-in/out and issues discipline in accordance with departmental and company policies
Hotsos Administrator for the HSKP and EVS departments
Maintain bidding station standards
Maintain bulletin board updates
Maintains Black Berry phones records and troubleshoot device issues with IT/PBX
Maintain Pay changes in Workday: E.g.: pay rate 80% 90% and 100% union increases, promotions, etc
Manages assigned functions consistent that support the strategic plan and vision for the department, division, and property
Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that
Promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction
Monitors all personnel request forms for new hires and obtains appropriate approvals. Prepares/reviews employee forms and compensation related paperwork to ensure compliance to staff plan and budgeting constraint
Processes all counseling notices for the Housekeeping Management team which includes documenting and tracking all room inspection reports
Researches weekly labor financial variances and provides analytical summaries
Preform all other job related duties as requested
At least 5 years of experience in a related position and/or equivalent education and experience
Able to access computer systems, extract and input information and be seated before a computer monitor for extended periods of time
Able to analyze budgets, overtime reports, FTE reports and financial reports
Excellent working knowledge of computer systems and microcomputers software programs such as Workday, Kronos, LMS system, Stratton Warren, Microsoft Word, Excel, Power Point, etc
Able to effectively communicate in English, in both written and oral forms

Mlabs Administrative Manager Resume Examples & Samples

Manager of two (2) direct reports - MLabs Operations Manager and Informatics Senior Analyst with 12 indirect reports
Responsible (directly or indirectly) for all subordinate staff activities related to human resource management (hiring, promotion, salary changes, performance coaching, disciplinary actions, mandatory competencies and annual evaluations)
Promote employee job satisfaction and professional growth
Build team engagement with focus on trust and cooperation
Responsible (directly or indirectly) for all UMHS and Departmental obligations associated with the management of MLabs Division or its staff (e.g., Payroll, UMHS mandatories, Master Control Policy and Procedure Signoff, Fire and Safety Committee, Laboratory Communication Committee, Regular Staff Meetings, Clinical Pathology Operations Meeting)
Responsible for oversight of division budget, management of expense allocation and monthly reconciliation of expense report
Approve MPathways Vendor Payments and Facilitate Vendor Purchasing Agreements
Provide management and leadership to ensure successful implementation of new client service expectations as defined and articulated by Business Development Strategist
Provide direct oversight of existing services provided to clients and facilitate implementation for changes or expanded services as communicated by Business Development Strategist
Responsible (directly or indirectly) for client problem resolution and service recovery
Provide Leadership for key projects – (e.g. in FY17, Sales Force, Website, Call Center Expansion and relocation to NCRC)
Develop and maintain Division QA Reports using metrics as effective and timely indicators of change/progress
Develop and/or contribute to metrics that measure team productivity and proper allocation of resources
Provide direction to Pathology Informatics, Clinical and Anatomical Billing Groups and Laboratory Supervisors on MLabs specific initiatives
Knowledgeable of Legal and Regulatory Requirements Pertinent to Reference Laboratory Business
Bachelor’s degree in Medical Technology
Minimum five (5) years experience in a managerial position within a large academic health system and/ or ten (10) years experience working within the reference laboratory industry
Minimum five (5) years experience working in a clinical laboratory
Demonstrated experience working with Human Resources
Demonstrated experience with project management
Proficient with Access, Excel, Microsoft Word, Powerpoint and Visio
Ability to translate strategic business goals into operational plans
Experience and success working in a fast-paced, service-oriented environment with an ability to manage multiple projects simultaneously
Superb work ethic, with a drive to exceed expectations and a commitment to personal accountability and ownership
Ability to engage team members and establish trust and cooperation from the team
Demonstrated commitment to diversity, equity and inclusion
Demonstrated commitment to patient and family centered care
Master of Business Administration, Healthcare Administration or related field
Experience with client-facing business roles, such as management, consulting, sales and marketing
Experience with Hospital (EPIC) and Laboratory Information System (SOFT)
Demonstrated experience effectively managing numerous simultaneous projects requiring internal team and external vendor support to achieve client service expectations
Ability to work flexible hours to meet goals and deadlines

Administrative Manager Resume Examples & Samples

Preferred Work Experience:Ten or more years within the University System of Georgia
Preferred Skills:Excellent written and oral communication skills are require
Ability to create ad hoc reports for CACP's Executive Director
Ability to conduct and attend meetings in the absence of Senior Level Management as their proxy
Experience within GT or USG administrative, financial and HR systems
Ability to Conduct staff meetings, participate in hiring, evaluations and disciplinary actions of support personnel
Ability to manage and reconcile the state budgets; manage entire sponsored budget and maintain the pre and post award for each grant and/or contract
Ability to assist PI's with annual reports and communicate when required with the sponsor point of contact; monitor grant opportunities for compatibility with CACP research faculty interests
Ability to act as the HR Contact for the unit

Administrative Manager Resume Examples & Samples

Requires excellent interpersonal, oral and written communication skills to interact with employees at all levels of the University
In collaboration with the department’s senior leadership, the ability to develop and execute strategy
Record of accomplishment in managing others such as

Senior Administrative Manager Resume Examples & Samples

Highly organized and detail oriented with ability to prioritize multiple responsibilities
Comprehensive knowledge of SAP and all of its functions. Able to identify short and long-term problems, strengths and weaknesses of current practices, alternatives, and implementing creative solutions to address complicated issues. Advance proficiency in Microsoft Office Suite applications (Word, Excel, and PowerPoint)
Ability to manage budgetary matters at both high oversight and detailed analysis level
Ability to work independently. Knowledge of JHU policies and procedures
Knowledge of federal regulations related to sponsored funding for educational institutions (Circular A-21, A-133, and FARS)
Working knowledge of electronic proposal submission systems, i.e. Coeus, NIH Commons, FastLane, and Grant.gov. Understanding of general accounting principles and practices
Ability to analyze data to project revenues and expenditures
Able to work in a team and embrace a hands-on approach to management

Administrative Manager Resume Examples & Samples

Monitor and coordinate programs and actions
Coordinate the activities of one or more functions to effect unity of operation
Provide information to others (oral or written) to explain/clarify problems or issues or requests; meet with other professional/technical personnel to determine causes of a specific problem
Participate in periodic management meetings to keep top management informed of problems and concerns
Plan to achieve goals or establish priorities
Implement changes or develop new policies, procedures and/or methods
Help unit/area/department to understand, share, and support the vision

Administrative Manager Resume Examples & Samples

Preferred Work Experience: Experience with document review and editing
Preferred Skills: Proficiency with Microsoft Word, Excel, PowerPoint and Outlook; Strong organizational skills and attention to detail; Excellent interpersonal and communication skills (oral and written)
An in-depth understanding of unit organizational and operational issues as well as strategic goals
A strong understanding of development strategies including alumni stewardship
The ability to master common office software applications (e.g., Adobe Acrobat Professional)

Administrative Manager Resume Examples & Samples

5+ years supervisory experience preferred
3+ years line manager experience preferred
Series 7, 66, 8 or 9/10
Insurance License (Life and Variable Annuities) preferred or will obtain in first year
Strong coaching and communication skills

Administrative Manager Resume Examples & Samples

35% Export Product Registration
15% Export Logistics
20% Managing daily office funtions around customer service
15% Back-up of daily office funtions
5% Participation in safety and employee engagement functions
5% Learning and Development/ Training
5% Office management of IT and implementation of new technologies
Experience supervising and leading others
Ability to manage and organize priorities
Ability to work independently and also as a team member
Must be flexible and exhibit positive attitude
Strong MS Office experience
Available for occasional travel
May require to work overtime

Administrative Manager Resume Examples & Samples

May serve as the primary liaison for business activities within the department. Demonstrates commitment to improving service and product quality for internal and external customers. Designs systems and processes which enhance efficiency and effectiveness of internal controls and ensure the integrity of the department (quality control). Assures that effective internal controls are developed and maintained to ensure integrity of the Department/Divisions/Institution
Interfaces with information systems to resolve computer hardware and software problems developing strategies to manage and improve departmental effectiveness. Recommends and oversees the installation of new software packages
Provides administrative oversight for department education programs for students, residents, and fellows including recruitment, orientation, training, records management as well as continuing education for faculty members
Coordinates the department's physical resource utilization including space planning, budget and inventory control, purchasing and utilization of department resources, and other property maintenance providing project management oversight in the setup and establishment of new laboratories, offices or clinical spacefor incoming faculty

Administrative Manager Resume Examples & Samples

Trains and leads associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes
Coordinates delivery truck deliveries and maintenance
May perform a variety of customer service, warehouse, and office administration duties as necessary
Acts as the contact person for various computer systems such as ASI, JDE, PC, etc
Provides feedback to management regarding staff performance evaluations
Responsible for the overall operations with regards to freight, shrink, margins and overtime
Assures customer confidence is achieved on a consistent basis
Ensures associates follow standard safety procedures in order to be in compliance with safety program corporate standards
May assume management responsibilities in the absence of the SSC or Stone Manager
May perform other related duties as required
Requires high school diploma or GED
Some college preferred
Computer Software Knowledge (Word, Excel, Lotus Notes)
SSC Operating Procedures
Certified Forklift Operator
Three or more years customer service and warehouse experience

Administrative Manager Resume Examples & Samples

Manage and coordinate plant budget, monitor profit/loss
Work with Plant Manager and department leads to develop and monitor the business plan and the operation maintenance and capital budgets for the plant
Prepare five year operating and maintenance and capital budgets for the plant
Prepare expenditure monthly variance to budget reports and expenditure forecast reports
Monitor and analyze expenditures and provide timely information to plant management in support of financial and operational planning and decision making by utilizing various budget and planning systems and tools
Interface with corporate Operations Analytics team and Supply Chain team with plant financial information
Manage accurate and timely receipt, approval, and processing of invoices
Manage human resources and employee relations at the plant level
Serve as a community liaison, including coordinating plant charitable contributions
Manage time entry and payroll functions
Manage the ADP payroll process for plant staff, including reporting and summarizing payroll data for analysis
Work with the Plant Manager and department leads to provide leadership and supervision on the employment process with specific emphasis on recruitment, pre-employment testing, interviewing, selection and employee orientation
Administer the employment process within all EEO/AA, ADA, ADEA, FMLA, FLSA and other state or federal regulatory compliance requirements in conjunction with HR Business Partner and other HR staff
Manage employee personnel transactions, including promotions, transfers, resignations and retirements
Manage the procurement and travel credit card process, including the reporting of tax information and submission of records
Manages the contractor and visitor access and badging process
Coordinate and manages plant service award process
Coordinate input from employees to ensure needed resources are accurately planned, budgeted and expensed in compliance with department and business group goals and objectives
Coordinate the plant information technology needs
Supervise plant administrator clerical functions. This includes, but is not limited to: mail, AP processing, payroll processing, records management, and tracking of coal, oil and generation statistical data
Supervise plant storeroom functions. This includes, but is not limited to: verifying inventory accuracy and data, including counting of stores items, ordering stocked material, and ensuring inventory description information is accurate and up to date to ensure correct materials are on hand when needed. Ensure stores items are ordered, received and issued according to Company procedures
Monitor performance of existing contracts for materials and services provided to the plant
With the Plant Manager, participate in contract dispute resolutions
Assist leadership with bargaining union contract language
Manage and maintain all files pertaining to union interaction such as grievances, fact findings, and discipline
Act as benefit liaison for plant personnel
Required: Eight to ten years of experience in administration, accounting, and general office management or equivalent
Required: Strong ability to use a personal computer and related applications including Microsoft Office products. Knowledge and use of other software applications such as PeopleSoft and Maximo

Area Administrative Manager Resume Examples & Samples

Please ensure that you attach a resume with your application submission to this requisition
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website

Administrative Manager Resume Examples & Samples

Minimum 2 years high level administrative support
2 years prior real estate office administration experience preferred and prior experieince with direct supervision of staff
Strong working knowledge of MS Office Suite & the Internet
Excellent customer service and organizational skillsSstrong interpersonal, verbal and written communication skills
Demonstrated ability to promote best practices, ability to handle multiple tasks and coordinate various assignments while maintaining poise and the ability to work independently

Administrative Manager Resume Examples & Samples

Assist with the review and interpret proposals to ensure accuracy of budgets, compliance and required regulations, and incorporation of all required elements
Assist with tracking the status of contract negotiations, budget negotiations, and works with the Network Regulatory Manager regarding the status of Institutional Review Board (IRB) submissions
Identify and implement ways to improve efficiency and increase productivity and profitability
Assist in the development of annual budgets for all research activities
Assist with the purchase and maintenance of equipment, including purchase orders, licensing agreements and competitive bidding
Implement and ensure the application of institutional and departmental policies and procedures related administrative activities
Submit application for hiring to MHRI Human Resource office (as needed)
Attend meetings (e.g., manager meeting, staff meeting)
Active membership and participation on an MHRI management council
Conduct staff meetings and one-on-one meetings on a regular basis with direct report(s) as needed
Evaluate workload and adjust staff levels and schedules to meet projected workload as needed
Hire, supervise, council, evaluate and document performance for all direct reports as needed

Divisional Administrative Manager Resume Examples & Samples

Applies knowledge of business processes, personnel management, and budgetary controls
Evaluates financial activities to ensure compliance with company standards
Manages a team of Regional Administrative Assistants
Consults with senior management on matters related to administrative/business management activities and implements processes and procedures
Serves as a resource to others in solving time sensitive and complex problems
Selection and resourcing of sites and vendors for divisional conferences and events
Manage all contract negotiations for divisional conferences and events including managing the event budget
Must be able to work nights and weekends, variable schedule(s) as necessary
Manage conference calls, Divisional meetings, and other projects for Division
Draft correspondence and other communication on behalf of the SVP and other Divisional support managers

Administrative Manager Resume Examples & Samples

Preferred Work Experience: Experience with Human Resources and/or Faculty Affairs; Administrative experience in a higher education setting
Preferred Skills:Knowledge of the immigrant visa process
High-level verbal and written communication skills
Customer service skills to work with faculty, staff, students and visitors
Experience with reviewing and implementing policies and compliance
Ability to develop relationships with and act as liaison with the Dean's office and Schools within the College

Administrative Manager, Neurology Resume Examples & Samples

Strong analytic and quantitative skills
Ability to develop business plans and be comfortable with analyzing complex information from a variety of sources
Very good organizational skills. Flexibility to handle multiple tasks and deadline pressure
Ability to mentor and supervise administrative and technical staff effectively. Ability to handle issues of sensitive nature, abiding by institutional guidelines. Ability to recruit, train and supervise staff and ensure that HR transactions are completed in an accurate and timely manner. Ability to provide support, direction and development to staff
Ability to develop a common vision for diverse constituents, communicate effectively, promote ideas, and take ownership and responsibility for activities. Very strong verbal and written communication skills
Presentation skills for conveying data and information to physician and administrative staff
Ability to take initiative, identify issue and develop effective solutions
Ability to make decisions efficiently and independently
Strong computer skills (including operating systems, word processing, database, electronic mail, Internet, spreadsheets, etc)
Effective financial, including ability to develop and monitor budgets, manage "front-end" billing, and address billing issues to ensure revenue maximization as well as ensures timely evaluations
Direct: ~10 FTEs
Indirect: ~45 FTEs
Professional Staff Supported: ~35

Administrative Manager, Senior Resume Examples & Samples

Monitors all Transplant Center, Transplant Division, Transplant Clinic, sundry, escrow, development, and research funds (as applicable)
Maintains database of current physician credentialing, including DEA certificates, license renewals, professional liability certificates, participation status/provider numbers with the various managed care plans, UPIN numbers, social security numbers, CV’s, etc
Coordinates the submission of credentialing documents/ applications using database of physician information
Monitors and updates, with the Program Director, transplant surgical training affiliation agreements with outside institutions; Maintain and foster relationships with those institutions where our trainees rotate, and those institutions whose trainees rotate to the MGH
Is familiar with institutional policy updates developed by the Executive Committee on Teaching and Education (ECOTE) and Partners Education Council (PEC), communicates those changes to the trainees as appropriate, and ensures Program compliance (e.g. with Partners Guidelines for Industry Support of Educational Programs, Partners Moonlighting Policies, etc.)
Is familiar with the ASTS Fellows and their professional and personal needs, acting with the Program Director as a resource for those needs
Provide administrative and clerical support to the Program Director as needed
Advanced knowledge of medical office practice, procedures, systems and insurance programs with ability to ensure proper and efficient workflow and compliance
Demonstrated ability to coordinate the work of others, train, assess and supervise staff and ensure performance meets requirements
Effectively lead teams, committees and meetings to provide and/or obtain information, understanding, consensus and actions
Exceptional focus on patient care and the patient experience within a practice setting; able to collaboratively resolve escalated problems and concerns; able to proactively identify roadblocks and implement appropriate solutions
Skilled in workplace partnerships to facilitate and promote programs, operations and collaborations
Strong communication and interpersonal abilities. Able to speak effectively to individuals and groups, including staff, vendors and others from all levels of an organization and diverse communities. Able to provide and guide service recovery
Successful background in program development, network expansion and service outreach with knowledge of healthcare marketing and social media
Strong project management skills to independently and collaboratively participate in or lead process improvement and/or projects within the division
Solid leadership skills with the abiity to apply management skills and experience in routine to complex personnel, operational and administrative matters
Superior skills in financial analysis and financial modeling, including ability to develop and monitor budgets, manage "front-end" billing, and review and address billing statistics and issues to ensure revenue maximization. Ability to ensure timely submission and review of budgets
Ability to work with physicians and relate to their concerns on a one-to-one and group basis
Strong sense of fairness in dealing with personnel at subordinate, peer, and superior levels
Must have the ability to be function in a fast-paced environment and manage competing demands effectively
Requires a high level of empathy, compassion and confidentiality
Ability to take initiative and exercise judgment required
Computer skills that include PC skills (MS Office, Windows), database and hospital computer systems. Demonstrated ability to use social media technology
Maintains knowledge in office operations, transplant regulations, compliance requirements and privacy, to include: Joint Commission, HIPAA and CMS

South Florida Complex Administrative Manager Resume Examples & Samples

Recruits, selects, trains and supervises operations support associates in multiple branches
Manages all administrative matters in the hiring/termination of financial advisors and trainees, and their transition in and out of the branches
Conducts ongoing performance management, scheduled performance appraisals and salary reviews of branch support associates (Complex Manager may be involved), and maintains associate files
Coordinates registrations, continuing education, licensing, etc. of associates
Maintains records of all complaints and ensures all E&Os are filed and responses are completed
Monitors alerts and supervises any necessary follow-up
Tracks, reviews and approves expense reports, marketing allowances/expenses and other complex expenses/charge backs
May be responsible for ensuring compliance with firm and regulatory policies and procedures
Performs other duties and responsibilities as assigned; may perform some Complex Manager duties
Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases
Employ good analytical skills to be able to research and resolve problems

Complex Administrative Manager Resume Examples & Samples

Monitors daily work of associates evaluating workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow
Conduct staff meetings at multiple branches
Apprises Complex Manager of all appropriate matters, and assists with disseminating information to associates
Acts as Resident Manager or Rep in Charge when required
Assists in the development and monitoring of office revenue and expense budgets
Bachelor’s degree from college or university in related field and a minimum of six years Administrative Manager experience in the financial services industry

Administrative Manager Resume Examples & Samples

Preferably 4 years experience managing people
Extensive knowledge across administrative functions
Strong management and leadership abilities
Expert level knowledge of providing concierge like service and maintaining cutomer relations
Expert level knowledge of change management processes and implementation
Expert level knowledge of analytical thinking and issue resolution; and,
Knowledge of leveraging relationships across the firm meet goals
Develop and prioritize deployment, continuous process improvement, reporting, management of
Create relevant change management plans taking into consideration how to influence stakeholders on what is changing and why as well as their role in the change
Learn, present and explain new or changed systems, processes or technology to leaders and teams in market
Engage with the Lines of Service to understand their pain points and how EA/TA team may support the business
Identify and addresses areas for continuous process improvement, best practice sharing, strategic direction
Assess and address cost, efficiency and productivity metrics
Monitor and drive appropriate standards of utilization and productivity to meet budget goals
Collaborate with EA/TA Managers across the nation as well as IFS colleagues in developing or enhancing programs and initiatives within the Administrative functions
Act as a knowledge expert and leader of any Administrative function design work stream ensuring that the plan supports the needs of partners and staff
Leverage industry leading practices, identifies areas for improvement and markets administrative support to increase levels of support
Engage to lead the National Admin Leadership Team, Market Admin Leaders and peer Leadership support roles to establish consistency in achieving national and market goals; engages to drive the decision making process for larger scale initiatives
Collaborate with Human Capital to manage and address team performance issues; and,
Drive quality services
Optimize financial performance

Assistant Administrative Manager Resume Examples & Samples

Bachelor’s degree in Management, Business Administration, Healthcare Administration or 5-7 years of directly related management experience in healthcare
Demonstrated effective written and oral communication, problem solving skills and customer service approach
Demonstrated ability to work independently and as a part of a collaborative group with a commitment to team building and support
Demonstrated competence in leadership and management
Demonstrated ability to evaluate and make changes to process, toward continuous quality improvement
Demonstrated ability to prioritize, complete tasks in a timely manner and effectively
Ability to lead large group meetings in a professional and productive manner
Expert computer skills
Bachelor’s Degree in Healthcare or Business Administration

Practice Administrative Manager Resume Examples & Samples

Coordinates activities including growth objectives, space allocation, procurement of technological equipment, data planning, developing goals and objectives, capital requirements and desired outcomes of programs
Monitors program components relative to criteria by regulatory agencies
Supports continued growth of staff and offers opportunities for advancement
Strives to streamline operations and effectively apply new concepts and techniques for positive outcomes
Coordinates efforts to prioritize needs of programs across departmental lines
Coordinates physician schedules pertaining to division services
Keeps abreast of all billing, coding and reimbursement related issues as they apply to the division and facilitates staff education in regard to these changes
Structures the appropriate flow of data to insure timely and appropriate management of clinical and financial issues, which may comprise patient care in the department
Minimum of three (3) years relevant managerial experience in a hospital setting required; experience in off-site practice management preferred

Administrative Manager Resume Examples & Samples

Excellent verbal and written communication skills and ability to handle confidential information
Ability to communicate effectively with and maintain positive courteous, supportive, and professional working relationships with all levels of contacts
Advanced skills and experience with office technologies including MS Word, Excel, and PowerPoint
Familiarity with SAP preferred
Knowledge and experience with business and financial processing and competency in working with spreadsheets
Strong organizational skills and proven ability to handle multiple tasks within a wide variety of special projects
Knowledge of University resources and Homewood staff and facilities
Must be a self-starter with the proven ability to perform tasks with a considerable degree of independence and flexibility
Must effectively contribute to the customer service oriented atmosphere within the department to assist other functional areas when needed or requested

Administrative Manager Resume Examples & Samples

Acts as the first level of contact with the corporate office in the US for HR matters for both managers and employees of the San Francisco office. Requires knowledge of local governmental and legal regulations, company guidelines, and the ability to provide guidance when appropriate. Human Resources areas include, but are not limited to: Recruitment; New Employee Orientation; Termination; Exit Interviews; Benefits; HR Policies and Procedures; Employee Relations; Performance Management and Personnel Records; Educational Assistance; Training Assistance and Worker's Compensation
Assures that all resources necessary to the office are available and maintained in accordance with company and safety policies. Coordinates office moves, space needs, supplies and equipment. Serves as the main contact with building management for office and building issues
Handles various administrative and confidential tasks for the Operations Manager, including coordinating, preparing and monitoring expense budgets. This includes preparing POs and ensuring invoices are paid
Manages employees with filing, mailing, reception and administrative duties which includes responsibility for staffing, performance management, training and handling disciplinary procedures when needed
Works closely with Corporate Administration Services ensuring compliance with Corporate and Operations policies and procedures pertaining to administration responsibilities including but not limited to: purchasing, printing, company car plans, mail, files, etc
Performs various functions including but not limited to: emergency evacuation procedures, participation to local committees (social and environmental health and safety), etc
10 years of relevant business experience which includes use of leadership, financial management, supervisory and human resources skills

Administrative Manager Resume Examples & Samples

Supports the Regional Manager in the day to day operations of the CIH
Supports the Regional Manager in Policy and Procedure compliance monitoring
Coordinates administrative projects. Provides high level administrative support for the Division. Oversees and monitors calendars/schedules/appointments and daily operations
Supports programs and clinical services by supervising and/or facilitating staff, developing policies and procedures and managing resources
Supports Division budget development and budget variance reporting and accountability for Grants, Programs, etc
Responsible for all confidential information within the Division

Administrative Manager Resume Examples & Samples

Performs monthly review and forecasting of the departments and division operating budgets. Reviews expenditures, commitments, and forecasting projections for the FM operational budget, and regular monitors and reports on operating budget
Administers all phases of contracting to include eVA VBO posting, receiving/opening bids & posting award notifications. Monitors and reports on Capital Outlay and Maintenance Reserve project encumbrances and payments for accuracy and correct balances. Prepares Capital Outlay and Maintenance Reserve project updates for the William & Mary Board of Visitors’ meetings
Manages the recruitment process of all departmental employees to include facilitating the on boarding process for new employees and check out process for departing employees. Maintain the departments required training records and ensures FM staff remains current. Supervises Department’s administrative staff and provides back up assistance in their absence
Purchases goods and services related to Capital Outlay, Maintenance Reserve, and/or FM needs using the Commonwealth of Virginia Purchasing System (eVa). Utilizes the Small Purchase Charge card (SPCC) for all applicable purchases. Ensures business purchases are in compliance with SPCC policies and procedures. Reconciles monthly SPCC transactions, account allocations, uploading electronic documents for the transactions to the bank system, and signing off on the transactions
Significant and progressively responsible years of experience in a senior-level fiscal and administrative position is highly desirable
Demonstrated supervisory experience is a plus

Administrative Manager Neurosurgery Days Msh Resume Examples & Samples

Analyzes internal processes and plans or implements procedural and policy changes to improve operations
Recommends cost saving methods, such as supply changes and disposal of records to improve efficiency of department
Prepares and reviews operational reports and schedules to ensure accuracy and efficiency
Assists in the planning of budgetary needs by analyzing short and long-term program plans. Collaborates with department leadership to assure the completion of the annual budget and subsequent monitoring of financial status of the department, unit or division
Facilitates creation of training programs. Conducts training for staff to carry out departmental programs and services
Facilitates implements quality assurance programs to meet standards and regulations of federal, state and city accrediting agencies
Performs other related duties
7 years experience in an administrative or management capacity

Administrative Manager Resume Examples & Samples

Manages and coordinates activities of clerical, administrative and call center personnel of the department
Interprets and administers personnel policies such as hiring, performance appraisals, training, staff disciplinary activity and salary recommendations. Ensures compliance with federal, state and local regulations regarding equal pay and equal employment
Ensures standards and regulations of accrediting agencies such as Joint Commission on the Accreditation of Healthcare (JCAHO) and New York State and City Department of Health are met
Oversees education compliance monitoring. Generates monthly and ad hoc compliance reports
Performs periodic quality assurance monitoring
Oversees the onboarding and orientation process for new hires, including scheduling, access to IT systems, course enrollment, liaison with outside department instructors
Oversee administration of central education course offerings, includes scheduling instructors, processing payments and responding to questions
Manage vendor contracts and school affiliations contracts
Oversees tuition and conferences/conventions reimbursement
Performs performance appraisals of non-clinical administrative staff. Coordinates payroll and PTO scheduling
Oversees room scheduling and classroom set-up. Oversees facility management including coordination of bill payments, elevator maintenance and general environment
Customer service focused. Interface with nurses and other hospital professionals
7 year’s experience in an administrative or management capacity

Administrative Manager Resume Examples & Samples

Works in collaboration with the MSAHC Director to develop and carry out fundraising initiatives
Helps identify potential major individual, corporate, and foundation donors and special event leadership
Helps develop new cultivation programs for major donors
Conducts foundation and corporate research and drafts general operating and special projects proposals
Collaborates with MSAHC Director on solicitation and cultivation strategies to increase number and amount of annual and major gifts
Participates in mobilizing advisory board to support development strategies
Manages acknowledgement, tracking, analysis and follow up of major donors and event attendees in development database
Manages event budgets and maintains income and expense reports
Coordinates and manages all activities related to MSAHC's benefit Breakfast and other special events and meetings designed for the education and cultivation of prospective donors
Manages annual giving program including direct-mail appeal, fundraising publications, audiovisual projects and other materials necessary for the solicitation process
Coordinates work of volunteers in the Center and to execute special projects

100

Administrative Manager Resume Examples & Samples

Establishes major schedules, task assignments and allocation of manpower, space and equipment to ensure conformance with departmental goals and objectives
Administers departmental contracts and grants in accordance with MSMC policies and sponsors requirements regarding the maintenance of records, reports, controls and conditions governing expenditure of funds
Recommends changes in operational policies and procedures to ensure compliance with the organization?s guidelines. Ensures activities are in compliance with federal, state and local regulations and/or guidelines
Assists in the determination of fiscal requirements and prepare budgetary recommendations; monitors, verifies and reconciles expenditure of budgeted funds
Ensures the adherence to budget parameters
Maintains liaison with all levels of administration, faculty and/or outside organizations to coordinate operational activities, to accomplish directives and to facilitate the resolution of problems
Prepares operational and financial reports and analyses. Setting forth progress, adverse trends and appropriate recommendations or conclusions
Serves as the department?s liaison with administrative and professional staff regarding MSMC policies and procedures, personnel administration, grant administration and budgetary preparation and control
Assists in the planning of short and long-range goals for the department, unit or division. Prepares and evaluates proposals to implement new programs and expand existing ones
Assists in the implementation of quality assurance programs and monitoring activities to meet standards and regulations of accrediting agencies such as JCAHO, CARF and New York State and City Department of Health

101

Administrative Manager Resume Examples & Samples

Interprets and implements University, Medical School and federal policies and regulations as they pertain to financial aid and loan forgiveness
Manage main Student Financial Services e-mail inbox having direct counseling of students, parents and graduates on all aspects of financial aid, debt management and loan forgiveness insuring compliance with all institutional and federal aid and FERPA regulations
Responsible for being current on all Department of Education Title IV federal aid regulations through participation in trainings, peer group/ professional association networks and professional development opportunities
Maintains financial aid database and accurate records for audit and statistical purposes
Assist Director of Student Financial Services, by serving as a liaison to students, alumni, and staff for Master’s programs in all matters pertaining to financial aid
Collaborate with Admissions Office on financial aid awards for prospective and new incoming MD students
Coordinates the updating, monitoring, verification and release of a variety of student information including tracking applicant status through the aid process for office work flow planning purposes
Interaction with Bursars Office to assist in reconciling student’s charges and credits
Awards student aid based on application and documentation review, conducting need analysis, exercise of professional judgment, calculating awards based on packaging parameters, and certifying federal/institutional loan disbursements
Processing and submitting corrections of student records and payment of funds to the Federal Department of Education through Empower and the ED communication software. Send origination & disbursement reports to COD and complete reconciliation funds
Collaborate with SFS Director in preparing informational literature indicating sources of aid, application dates, and policies/procedures of the institution
Participates in formulating and recommending policies governing institutional aid in conjunction with higher level authorities
Interacts with internal administrators, as well as key partner offices (i.e. Bursar, Development, Student Affairs, Registrar, Admissions, etc.) and key external contacts (Department of Education, student loan servicers, and Association of American Medical Colleges) to ensure award and disbursement of student aid
Assists with other financial aid duties as assigned and other duties assigned by the Director of Student Financial Services

102

Administrative Manager Resume Examples & Samples

Administers departmental contracts and grants in accordance with MSMC policies and sponsors’ requirements regarding the maintenance of records, reports, controls and conditions governing expenditure of funds
Recommends changes in operational policies and procedures to ensure compliance with the organization’s guidelines. Ensures activities are in compliance with federal, state and local regulations and/or guidelines
Serves as the department’s liaison with administrative and professional staff regarding MSMC policies and procedures, personnel administration, grant administration and budgetary preparation and control
5 years of related business experience with competency in applying general personnel practices, accounting and budgeting principles and coordination of one or more major administrative functions

103

Perinatal Center Administrative Manager Resume Examples & Samples

Three to five years work experience in business, accounting, healthcare or related field
Prior experience in a medical office or in a position with clinical and/or administrative responsibility
Knowledge of medical office administration and patient chart abstraction
Three years of personnel and operations management experience
Proficient in financial management
Ability to enhance performance thru continuous process improvement
Must have excellent analytical skills
Detailed oriented and meticulous
Ability to multi-task and manage competing priorities
Ability to manage and develop a team of high performers
Enthusiastic and flexible
Creative and Innovative
Knowledge of JCAHO requirements related to the provision of primary care and protection of client confidentiality
Familiarity with hospital and medical office operations
Working knowledge of coding and billing practices related to hospital and professional fee services, as well as budget and productivity

104

Administrative Manager Resume Examples & Samples

Responsible for building and managing the annual fiscal year non-sponsored budget of approximately $8 million, mapping to the current business strategy and goals of IQSS
Advisory and oversight of all sponsored programs administration (annual budget of $6M) for the Institute including both pre- and post-award
Financial advisory and oversight responsibility for research programs administered under IQSS’ control
Prepare, review and advise on all Institute contracts in collaboration with OGC and OSP; serve as Institute authorized signatory
In close collaboration with the Executive Director, strategic planning of all funds to ensure long-term financial integrity of the Institute
Act as controller with responsibility for overall financial compliance
Creation and development of local financial policies and procedures; proactively identifying spaces for improvement in current policies & procedures
Advise and work with Assistant Director of Human Resources on high-level HR issues including terminations, performance issues, organizational design, CRFs, medical leaves, consultant contracts, etc. for approximately 60 exempt and non-exempt staff, 90 academic appointments, and 110 student/temp employees
Manage space planning for the Institute’s staff, visitors, faculty and student affiliates
Manage direct reports’ (6 exempt and non-exempt) activities and professional growth (guide work plans, provide tutoring and training, manage professional development, approve schedules, etc.)
Manage the IQSS Undergraduate and Graduate Student Programs and various conferences and educational events

105

Administrative Manager Resume Examples & Samples

Overall line management of the Administrative Assistants and Receptionist in the Hong Kong Office
Represent Hong Kong Administrative management in various initiatives and projects across the firm
Business Management Tasks: assist with management of departmental budgets, Business Continuity Planning, real estate and visitor management
Sound business judgment and an ability to operate within a highly collaborative, humanistic environment
Advanced proficiency across the Microsoft Office

106

Administrative Manager Resume Examples & Samples

Required: Bachelor’s degree with at least 5-7 years of administrative experience or equivalent combination of education and experience
Experience managing an office or administrative unit
Strong management and organizational skills
Direct staff supervision experience preferred
Experience in an academic setting highly preferred
Knowledge of Workday a plus
Experience with grant submission process highly preferred

107

Administrative Manager Resume Examples & Samples

Develop and maintain safety program for administrative employees. Ensure compliance with plant safety rules
Supervise administrative positions in preparing analyses and reports in production performance, accounts payable, accounts receivable, payroll, inventory, month end closing as scheduled or requested on a daily, weekly, and monthly basis
Create or modify programs and reports to improve efficiencies in various administrative tasks. Implement new procedures as required by corporate or division staff
Create or modify various reports and databases as needed for management of the business. Provide detailed financial data to plant and division personnel as requested. Analyze and report plant operational performance. Utilize data to monitor and report performance by machine, by department, or by shift. Provide suggestions on methods to reduce negative variances
Prepare, consolidate, and reconcile financial reports for month end closing. Direct, analyze, and verify month end closing entries as well as profit and loss statements. Coordinate plant physical inventory. Provide support for cost reduction and scrap reduction programs and teams. Coordinate plant budgeting process
Hire, train, direct and mentor staff and all plant employees with diverse language, cultural and educational background. Develop subordinates through education, training, and teamwork
Build and maintain productive employee relationships, driving employee satisfaction. Provide direction, training, and development as needed. Provide coaching, counseling, or discipline as needed. Recommend disciplinary action to plant manager. Work with HR to address employee concerns and issues
Coordinate production scheduling, purchasing, shipping and similar functions, as required, to meet customer demands, to manage overtime, to minimize inventory and to reduce costs
Responsible for maintain costing on all ends currently produced as well as potential business
Responsible for maintaining internal controls over all areas of the business

108

Administrative Manager Resume Examples & Samples

Direct day to day operations of the gift mgt. staff. Work closely with ER Admin., HBS Finance and ADS to ensure the successful implementation of financial controls/lock-box. Evaluate team capacity and processes to structure work-flow and assignments efficiently
Oversight of acceptance/processing of gifts/pledges. Ensures that donors, brokers and fundraisers are directed to the appropriate support for the multiple donation methods, including checks, online gifts, stocks, wire transfers, and corp.matching programs. Coord. with fundraisers, ADS, and HBS Finance to ensure the proper credit of gifts and pledges is received
Oversight of pledge mgt. related activities. Ensures ongoing maintenance of pledge related data to support pledge reminders. Coord. with fundraisers on the production of recurring pledge reminder communications. Provides up-to-date pledge schedule data to support multi-year pledge revenue forecasting
Establish workflows/processes that are donor-centric/best practice within Advancement Services. Ability to articulate/quantify impact to resources, necessary processes and trade-offs to support fundraising strategies. Creates/develops a team with expertise to develop/manage solutions for complicated donor gifts
International Gifts Management - working with the Donor Recognition team/frontline fundraisers, oversee processes within Gift Management for accepting, crediting, and ensuring External Relations recognizes revenue from international donors and giving vehicles. Partner with ADS/HBS Finance to map the process from beginning to end and assign process owners
Fund Management - in partnership with Donor Relations, support the mgt. of the School’s 1,250+ restricted funds and annual spending of $170M+. Identify opportunities/solutions for process improvement and integrating disparate data sources in support of spending efforts
Oversight/revisions of policies/procedures relating to gift mgt. operations. Ability to communicate/collaborate broadly to gain buy-in, acceptance and facility with gift policies across ER. Ensures gift mgt. staff complete associated trainings and comply with policies and procedures. Works with fundraising managers to ensure staff receive adequate training and updates regarding gift mgt. procedures
Coordination of analytical reports and other gift information requests by Development/sr. mgt. In collaboration with the ER Business Intelligence team, develop reporting that provides insight into aggregate/individual donor behaviors. Develops data driven metrics to measure productivity, monitor data integrity, and identify areas for improvement. Provides detailed monthly gift reports in support of fiscal year fundraising results
Oversight of individual donor histories/donor lists as req'd for the Annual Report and other published donor reports
Oversight/maintenance of gift related data and documentation, to include transaction records, donor agreements, and other gift-related records. Ensures the appropriate storage and archiving for gift related records, per policy
Experience working in higher education, non-profit, finance, or in support of fundraising preferred
Experience and proficiency in the use of computers and comparable software for account management
Strong analytical skills and understanding of how to use data to drive and support strategy. Experience with analyzing data and creating reports
Experience with Ellucian Advance or other constituent management system
Proficiency to interpret and evaluate policies and procedures
Adeptness and positive manner to work well under pressure, handle several projects simultaneously, and reprioritize as needed
Excellent verbal and writing skills with careful attention to detail
Demonstrated initiative and ability to work independently and as part of a team
Strong “can-do,” positive, flexible demeanor

109

Division Administrative Manager Resume Examples & Samples

Support Division growth initiatives by designing, directing and managing daily administrative related activities
Support the operational activities in satellites warehouses
Strategize on future growth plans and supports initiatives to ensure success
Support operations personnel and work cross functionally with purchasing and administrative teams
Monitor worker productivity by accessing revenue margins
Develop annual review metrics and incentive plans
Determine advancement opportunities for operations personnel
Create training plans as needed to help operations personnel thrive
Utilize analytics, processes and tools to maintain an efficient and successful team
Keep your team accountable and suggest improvements as needed
Prepare and process recruitment related activities for searches, interviews, job offers and on boarding of personnel
Verifies time and attendance and approves payroll
Maintains payroll records and other files as required
Safety and maintenance of the building and facility areas
OPEX Budget achievement
Bachelor’s degree in accounting, Finance or Business Administration plus
3 or more years administrative support experience
Computer literate with proficiency in Windows, Outlook, MS Word, PowerPoint, Access and Excel
Required to make independent judgments without supervision
Capable of thinking independently and exercising good judgment
Demonstrates ability to be fair-minded and objective

110

Administrative Manager Resume Examples & Samples

Manage a multi person team to support
Well rounded office service experience is required (copy, scan, print and hospitality)
Great customer service and hospitality skills are necessary
Form and maintain relationships with the team and the client
Previous experience in a similar position
Ability to effectively work individually or in a team environment

111

Administrative Manager Resume Examples & Samples

Manage daily workflow, job requirements, due dates and employee capability to meet SLAs. Must be knowledgeable of insertion technology and processes
Follow all facility policies, including health & safety, building securing, data security and harassment free work environment
Support the Quality Management System, assisting in the development of procedures, work instructions and quality system documents, and actively participating in the improvement system process
Manage assigned department in achieving operation goals for quality and productivity, with emphasis on ensuring staff is performing according to operational procedures. Ensure that the right people are made aware of production status and issues
Manage staffing levels and allocate staffing resources with emphasis on planning within budget and minimizing overtime
Monitor tardiness, absenteeism, accuracy of reported work hours, and staff behaviors. Take appropriate disciplinary action, as necessary, when problems are identified
Oversee development of staff. Monitor productivity and performance, and take appropriate remedial actions, including coaching and disciplinary actions as necessary, to facilitate improvement
Facilitate cross training with emphasis on ensuring needed depth for each operational function
Monitor performance of service and maintenance providers as assigned, and provide feedback regarding their performance to top management
Ensure communication down into the organization regarding changes in policies and procedures, effectiveness of the quality management system, and customer satisfaction. Also ensure that such communication is documented when required
Report and document any accidents or injuries immediately. Investigate such incidences with emphasis on preventing recurrence. Ensure that unsafe work conditions are immediately remedied
Analyze, utilize and react to data collected from productivity reports
Collaborate with project teams, ensuring quality and scope of services is achieved
Collaborate with other regional and Mega Center Facility departments to share labor and processes to ensure Client SLAs are met
Perform various assigned tasks as required
Technical Qualifications
Must possess excellent written/verbal communication skills
Ability to adapt to the changing, fast growth production environment in meeting customer expectations
Strong administrative organization skills
Familiarity with equipment and processes used in a high volume transactional mail facility
Familiarity with email and Microsoft Windows environment is required
Familiarity with Productivity reports
Candidates must have High School Diploma or GED
College degree and / or 2 - 3 years working in a supervisory capacity
Proven leadership experience required; minimum 2 years’ Service Delivery Manager (SDM) experience within the service industry
Minimum of 2 years supervisory experience,
Demonstrated knowledge and experience with transactional mail functions and equipment
Minimum 5 years’ management experience in a production environment
Demonstrated knowledge and experience with productivity measurements
Effective client relationship building skills, and uses creative solutions to exceed client expectations
Demonstrates good judgment under pressure, and works well in a multi-tasking

112

Administrative Manager Resume Examples & Samples

Assist in coordinating Clinical Grand Rounds, including scheduling and processing CME paperwork
Assist in coordinating Physician Report Cards, including collecting data, running reports and formatting the information
Communication with internal and external customers, UPP and all centralized functions
Coordinate meetings through scheduling, communicating with participants and taking minutes
In the absence of the Administrator, has authority to expedite all office inquiries
Manage the preparation of and follow through of all business forms, requisitions and expense reports related to the Administrator
Represent the Administrator with regard to responding to queries from the public at large, academic and institutional programs, as well as the private sector
Responsible for the provision of continuing medical education credits to faculty who attend committees and meetings to which those credits apply
Supervise other support positions related to the Administrator
Five (5) years of progressively responsible administrative experience required
One (1) year of supervisory experience required
B.A. degree in business, health care administration, public administration or related field and health care administration experience preferred
Excellent organizational skills and the ability to perform under stress
Experience working in a high profile department preferred

113

Administrative Manager Resume Examples & Samples

Experience with Washington State University budget, accounting and personnel systems
Demonstrated ability to work with diverse clientele
Demonstrated ability to multi-task, and manage multiple projects and events
Experience in delivering excellent customer service
Experience is developing budget forecasts
Proficiency in Microsoft Office environment, including spreadsheet, data base, word processing, calendaring and email

114

Administrative Manager Resume Examples & Samples

Oversee Chair’s travel arrangements, including flights, hotels, ground transportation, and visas
Composes and edits correspondence
Prioritize work to ensure appropriate and timely preparation for meetings and speaking engagements
Maintain confidential files and communications
Assess all speaking and other invitations and aid in determining which events the Chair will attend; perform necessary follow-up to accept or decline
Work with the research and writing team to ensure proper and complete preparation of materials for classes, meetings, conferences, and speaking obligations
Coordinates and supervises staff assistant support

115

Assistant Administrative Manager Resume Examples & Samples

Manages and lead a administrative team on office administration support operation in 2 locations
Ensure administration department runs smoothly within department including stationery, beverages, front desk,visitors’ management, plant security and overall cleanliness management
Maintains safe & secure environment for all employees
Provides supplies and services by identifying needs for reception, pantry, parking, building accesses; establishing policies, procedures and work schedules
Provide communication systems by identifying needs by evaluating options, maintaining equipment; reviewing and approving invoices
Purchases goods & services, including equipment by obtaining requirements; negotiating price, quality and delivery and reviewing, approving invoices
Plan office spaces, managing project expenses
Ensure administrative budgets are well managed with quality goods and services acquired
In charge of visitors and guest management. Inclusive hotels, transportations and visas
Provide secretarial support to the directors
In charge of office and hr events coordination and events
Other ad-hoc tasks required
Minimum 5 years related experience in overall office management
Good communication skills is required
Maturity and influencing skills to work collaboratively within and across team
Able to lead a team with different locations
Within 45 years of age

116

Administrative Manager Resume Examples & Samples

Ensures budgetary compliance with DOL contract, following ResCare guidelines
Ensures integrity of financial records and database
Ensures integrity and smooth operation of all aspects of student pay and financial matters
Oversees center financial accounting operations, regarding payroll, accounts payable, travel and training expenses, and impress account for Student Welfare Fund
Administration of the small business-subcontracting plan complies with Affirmative Action goals
Ensures center purchases and expenditures are timely and cost effective in compliance with FAR requirements
Monitors warehouse operations and ensure the integrity of the property accountability system and consumable goods inventory
Ensures Center complies with JCDC security requirements
Ensures compliance with OSHA, EPA, ADA, other federal state and local regulations and codes
Ensures implementation and effectiveness of energy conservation plan and fire suppression systems
Ensures that Food Service operates within DOL, ResCare and Center guidelines and in compliance with OSHA, EPA, state and local sanitation and health regulations
Ensure cooperation and information flow among and between departments for trainee record and accountability data
An up-to-date permanent file record for all students is maintained during their enrollment
After termination, records are distributed to all appropriate agencies both on-Center and off-Center
1771 Andrews Avenue , Bronx, NY 10453 USA

117

Administrative Manager Resume Examples & Samples

In-depth knowledge of the functional area. Demonstrated leadership skills and proven ability to manage and oversee the daily operations of lab. Skill in analyzing information, situations, practices, or procedures to define the problem or objective, identify relevant factors, formulate logical and objective conclusions, and recognize alternatives and their implications
Experience analyzing financial data to develop budgets, and monitor spending. Demonstrated knowledge of contract and grant policy, procedures, preparation, and submission. Knowledge of federal and non-federal agency requirements and regulations for sponsored research
Demonstrated knowledge of IRB research policies and procedures and ability to prepare required documents
Excellent writing skills with demonstrated experience contributing to scientific research proposals and writing papers for publication. Knowledge of proper formats, grammar, and spelling in English and proofreading ability sufficient to compose, edit, and publish professional correspondence and information without errors
Demonstrated experience in negotiating with vendors, logistics, production management, budgeting, and preparing communication materials
Experience in oversight of use, maintenance, and repair of laboratory equipment and working with IT support to maintain computer systems and equipment
Experience establishing Collaborative Research Agreements and Multi-campus Awards, including generating MTAs when needed
Proven ability to manage scheduling and calendar for high level leadership serving in multiple roles
Excellent interpersonal skills including tact, maturity, professionalism, diplomacy and flexibility. Proven ability to work independently and/or in a team framework in conjunction with principles of community and in a lab environment that interacts with diverse groups, staff, faculty and research subjects including industry and leaders from local research institutions
Bachelor's degree or equivalent experience. Familiarity with science specifically in biology
Knowledge of scientific research and research laboratory operations
Demonstrated knowledge of University policy and procedures for purchasing, travel, disbursements, inventory, and contract and grant administration. Experience interacting with UCSD business offices, HR, OPAFS, OCGA, Procurement and others as well as working knowledge of online systems such as FinancialLink, TravelLink, EmployeeLink and Blink

118

Administrative Manager Resume Examples & Samples

Perform internal equity reviews for current staff and recommend pay adjustments, new hire salaries, etc. Advise senior management on best pay practices and philosophy in an effort to maintain internal equity among coaches and staff. Develop and administer coaches’ employment contracts for new coaches and on an annual basis; includes 4 multi-year contracts and approximately 66 annual contracts
Plan, develop and direct the procedures for recruitment and selection of new department employees in appointed coach, assistant coach, professional, support and service maintenance staff positions. Ensuring that coaches take steps in compliance with NCAA regarding the appointment of coaches and recruiting activities; communicating with other universities to determine when new coaches are eligible to recruit for IUPUI
Management of Professional Behavior and Conduct of Coaches; participate in the investigation and resolution of ongoing employee relations problems, anticipate problems whenever possible, and develop, recommend, and initiate appropriate steps for resolution. Work with supervisors, management and employees to address employee performance issues, including employee corrective action and development of performance improvement plans. Educate and train department area supervisors and management in legal issues, policies and processes in regards to employees. Plan and coordinate employee development opportunities for department staff
Plan, direct, and supervise all activities relating to the administration and maintenance of payroll for the athletics department employees. Establish payroll processing standards the development and implementation of accurate, timely, consistent and compliant payroll processing practices. Ensure the application of internal guidelines, university policy and state and federal regulations; the implementation of new and revised payroll processes and procedures, as well as the ongoing training and development needs for the staff to effectively use and apply system applications in university systems in HRMS, TIME, etc
Work with the Director of Athletics and Deputy AD to identify and implement tools/strategies to enhance interdepartmental communication, improve efficiency and effectiveness of internal processes
Execution of various surveys and compilation, interpretation of data to assist Director of Athletics, Deputy AD, and Senior Associate AD in all decision making with regards to internal and external constituent feedback, strategic planning, and student-athlete experience
Manage the scheduling and logistical aspects of the Faculty Athletics Committee meetings, The Summit League Athletic Directors and Joint Group meetings, the Head Coaches meetings, Athletics Administrative Staff meetings and retreats, Athletics Department All-Staff meetings, Jaguars Athletic Club meetings, and assist with preparation and follow up action items for each meeting
Process philanthropic gifts per IUPUI Foundation policies and procedures
Assist the Director of Athletics and Senior Associate AD in the development, maintenance of alumni and donor databases and use mass communication tools to provide various information to external constituents
Provide support to the Director of Athletics and Senior Associate AD with regards to hospitality efforts and game day activities for men’s basketball, conference and NCAA events hosted by the institution, as well as other home athletic events as assigned
Represent the Department of Intercollegiate Athletics as advisor to any student organization(s) whose mission it is to support intercollegiate athletics at IUPUI

119

Administrative Manager Resume Examples & Samples

Education:High School Graduate
Experience: Five years prior work experience in a service industry and two years supervisory or management experience
Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit, which are specific to the needs of the patient population served (if applicable)
Preferred: Bachelor’s Degree

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Administrative Manager Resume Examples & Samples

Self-starter who works efficiently
Ability to multitask and prioritize tasks effectively
All employees are expected to fully support Baylor’s mission to educate men and women for worldwide leadership and service by integrating academic excellence and Christian commitment within a caring community. All employees of Baylor University are expected to fully support and contribute to the university’s mission
Experience Baylor academics with outstanding tuition remission for eligible staff and qualified dependents

121

Administrative Manager Resume Examples & Samples

Attend and participate in meetings held for all Administrative Managers
Attend training as needed and as offered
Experience in Management of web content and social media is a plus
Strong organizational and people skills
Strong customer service orientation and organizational skills
Demonstrated experience with budget management
Ability to communicate with various audiences and some experience with event planning
Working knowledge of office productive software and ability to learn new technologies
Ability to work independently, and to manage project timelines
Ability to learn and apply University policies and procedures to ensure operational compliance and reliable judgement
Ability to ensure compliance with prescribed operating procedures/policies, safety standards, and legal and liability issues
Bachelor's degree preferred or combined eduation and equivalent years of relevant experience
Three to five years' experience in a professional office environment, preferably in higher education

122

Administrative Manager Resume Examples & Samples

Bachelor's degree in a related field and five years of experience in administration and/or operations; or an equivalent combination of education and experience
Knowledge of a variety of administrative operational activities such as events planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines
Working knowledge of common organization-specific and other computer application programs, including Word, Excel, PowerPoint, Endnote, Mail Clients and Scheduling Software
Interpersonal communication skills to include verbal and written, active listening, critical thinking, persuasiveness, advising and counseling skills
Strong skills in short term planning, analysis and problem-solving and customer service
Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management
Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees
Previous experience in an academic and/or, public health, or healthcare setting or non-profit organization
Previous experience with Integrative medicine or CAM (complementary/alternative medicine)
Previous experience with the University of California system

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Administrative Manager Resume Examples & Samples

Previous experience providing administrative support in a professional office environment; demonstrated ability to work with confidentiality on complex and sensitive issues; a high level of customer service, focused attention to detail and ability to meet deadlines in a high pace setting
Working knowledge of procurement and business principles with the ability to research, problem solve, analyze accounts, and perform calculations using spreadsheets, and create reports
Ability to work with individuals from a variety of backgrounds and personality types to accomplish multiple tasks, strong communication skills and top-notch interpersonal skills
Bachelor’s degree in Accounting, Business, Finance, Management or related field or training and experience in bookkeeping/accounting procedures, analysis and reporting equivalent to a Bachelor’s degree
Experience in higher education, specifically academics and research
Experience with Banner Finance, Hokiemart, MicroStrategy, PeopleAdmin and a variety of reporting systems
Working knowledge of Excel and other Microsoft applications with the ability to work with complex data, create formulas, and import and export data
Experience working with education and general funds as well as foundation or private funding
Experience supervising and/or leading staff

124

Administrative Manager Resume Examples & Samples

Work with sales and service partners to support strategic initiatives and resolve day-to-day issues
Supervise proper registration for FSAs and support staff
Respond to client sales practice complaints
Perform supervisory reviews including

125

Administrative Manager Resume Examples & Samples

Business Acumen
Driving Results
General management skills
Timeshare experience
Strong organizational and presentation skills required
Training Module completion of the following is required for internal applicant
Strong knowledge of MS Office specifically, MS Excel preferred
Timeshare experience preferred, but not mandatory
Team management skills mandatory
Must be self-motivated, being able to manage multiple projects while incorporating work style with team objectives at both the Area, Regional, BU, and corporate level
Must be well organized and able to perform under stressful situations
Must be able to communicate and partner effectively with all levels of the organization
Must be decision-minded, capable of providing senior management clear paths to optimal results desired
Position will oversee various roles directly. The total organization under management of this position will be vary depending on the size of the site but will include Supervisor, and Coordinator titles for both salaried and hourly roles

126

Administrative Manager Resume Examples & Samples

Regional - Overnight
10-25%
Industry Specific

127

Administrative Manager Resume Examples & Samples

Serve as key contact person on the CH-Dash team for finance and grant-related information
Track grant activities, required deliverables, and prepare regular progress reports for project leadership and funders
Monitor subcontractors progress toward deliverables and process approved invoices
Coordinate with Director and external contractors to develop and execute the projects sustainability plan
Event planning, including scheduling meetings and organizing conferences
Schedule and coordinate travel for CH-Dash team members
Assist in preparing journal articles, reports, and policy briefs
Communicate effectively with other project staff and stakeholders
Conduct other administrative tasks as necessary
To qualify you must have a A bachelors degree and project management experience is required
Experience drafting business plans, particularly in academic/non-profit settings
Minimum 2-3 years experience in grants management
Strong time-management and prioritization skills; ability to work well under pressure and in teams
Proficiency with MS Office Suite
Experience with communications, managing web content, and developing social media material not required but desirable

128

Administrative Manager Resume Examples & Samples

Prepare and process Physician recruitment related activities for searches, staff appointments, credentials, promotion and tenure compliance with administration office
Maintain and process department payroll and department files
Recruit and select support secretarial staff and responsible for scheduling their activities. Supervise secretarial support staff
Maintain calendars, schedules and meetings
Prepares, edits and distributes correspondence and reports as needed
Provides support and collaboration with the Program Director and the University’s Office of Educational Affairs (OEA) TO ENSURE FULL COMPLIANCE WITH THE Accreditation Council for Graduate Medical Education (ACCGME) Institutional and Program requirements. This includes data management functions in support of the University and ACGME requirements. Maintains external regulatory reports, data and rosters as applicable within established timeframes (AMA FREIDA, ACGME WebAds, GME Track, etc
Assists with the internal review process, including continuing quality improvement initiatives and follow up (Internal Review Tracking Matrix)
Coordination and documentation of administrative and residency related meetings
Responsible for maintain departmental accounts including, but not limited to, the GME, PEA, PSA, AND DOE account. Maintains internal tracking or education funds provided to residents
3-5 years administrative support experience, in a medical office or medical related facility

129

Administrative Manager Resume Examples & Samples

Work with the Chiefs and Administrative Director to develop annual operating and capital budgets for all MGPO and GH funds within the Divisions
Monitors and analyzes monthly services statistics. Responsible for variance reporting and explanation
Prepares and presents various statistical reports, cost analyses and budget justifications
Monitors MGPO and GH funds within the Divisions
Ensures that payment of invoices and reimbursements for travel and other out-of-pocket purchases are prepared and processed according to institutional policies. Prepares Purchase Orders as needed
Coordinates with Accounts Payable, Research Finance, Payroll, and other departments as needed for resolution of errors or identification of charges
Meets routinely with the physician leaders and Administrative Director regarding service finances and statistics
Review and analyze monthly/annual practice expenses including overtime, temporary staffing, outside services, supplies, etc to ensure adherence to budget. Prepares budget variance reports on a monthly basis, reporting on overages in expense categories
Reviews statements with each physician/group and recommends and implements measures for cost containment as appropriate
Works with Administrative to approve all capital purchases
Oversees billing practices
Works with physicians and administrative support staff to establish “front-end” procedures incorporating best practices (scheduling, co-pay collection, charge capture, etc.) and facilitate efficient billing practices; monitors and tracks services; ensures capture and timely submission to billing service of all services provided. Continually reassess the operation to enhance these processes
Meets monthly with billing liaison and oversees activities of billing service to ensure timely/maximized collections
Works with Physicians, Professional Billing Office, GH billing team, and Administrative Director to routinely review practice fee schedules relative to marketplace third party reimbursements to ensure that revenues are maximized and practice fees are consistent with marketplace
Works with the GH and PBO billing teams to develop and implement billing processes for new services and non-covered services
Analyzes billings data (IPort, EPIC, etc.) to
Provides direct supervision to and is responsible for the conduct, operations, and results of the administrative support staff, medical assistants and ambulatory nursing staff
Coordinates with Human Resources for the interviewing, hiring, training, mentoring, and disciplining of all service personnel (group practice, laboratory, and clinical units)
Assigns and prioritizes workloads; evaluates and standardizes office procedures and effectively troubleshoots and resolves issues as they arise. Informs staff of Hospital and Departmental policies and procedures. Ensures that physicians are apprised of issues related to the support staff
Reviews salary and wage issues. Works with Administrative Director and Division Chiefs to evaluate performance and develop and implement pay-for-performance plans; Provides corrective action as necessary; Ensures that all service performance evaluations are performed in a timely manner and in compliance with Hospital and Departmental pay-for-performance plans
Serves as Division resource for issues related to professional and non-professional staff benefits
Manages Weekly Payroll through Kronos
Ensures maintenance of current physician credentialing, including DEA certificates, license renewals, professional liability certificates, participation status/provider numbers with the various managed care plans, UPIN numbers, social security numbers, CV’s, etc
Assists in developing business plans for the Divisions, centered on program growth and expansion including Telemedicine programs in conjunction with the Chiefs and Administrative Director
Participates in support outreach efforts inclusive of identification of physicians to present at outside institutions

130

Administrative Manager Resume Examples & Samples

Responsible for maintaining service levels within the call center which includes average time to answer, average handling times, and average abandoned calls
Maintains and improves call center operations by monitoring staff performance, identifying and resolving problems, preparing and completing action plans, completing system audits, managing system and process improvement projects and performing quality assurance checks
Performs call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems (Work Force Manager); communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Ensures that all employees follow Mount Sinai best practices for call center management and operations
Develops presentations and holds meetings to motivate and educate call center agents, including monthly coaching and feedback sessions
Communicates company goals to associates so that every employee understands his or her role
Must be able to self-motivate and work independently as well as in a team environment
Must be able to handle constructive feedback and make decisions in a very fast paced environment
Directs day-to-day administrative operations with continual monitoring of operational policies and procedures to ensure efficient work flow and compliance
Develops and monitor all aspects of the call center departments that fall under manager purview. Prepare reports for senior leadership as necessary
Participates in staff recruitment and retention activities. Interviews, hires, counsels and terminates staff in addition to conducting annual performance appraisals
Monitor staffing needs and any relevant changes to staffing
Ensures departmental policies and procedures are adhered to under current guidelines
Attends administrative and committee meetings as required

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Administrative Manager Resume Examples & Samples

Bachelor's degree in Business (management, organizational development, marketing), or other related areas
Minimum 3-5 years experience working on professional teams from a team care and leadership perspective, within an agile technical environment preferred
Minimum 2 years management or leadership experience preferred, especially within a non-profit ministry environment
Strong track record effectively working with teams, experience developing and mentoring employees through engagement
High energy and positive with excellent oral and written communication, interpersonal and organizational skills
Experience with collaboration tools that promote teamwork, and strong personal use of team-publishing and communication vehicles (e.g. wiki, social networks, team chat etc.)
Ability to speak in front of large groups required
Proven ability to take initiative and build genuine and productive relationships
Experience in a fast paced environment, especially with cross functional product/service focused teams
Experience working with recruiting tools and systems, including applicant tracking systems and sourcing tools
Marketing experience a plus
Solid understanding of technical talent acquisition and its relationship to team effectiveness required
Effective problem solving, cross group collaboration and discernment skills required
Highly organized and demonstrated ability to deliver results on multiple tasks without compromising quality or deadlines
Ideal candidate will be inter-personally agile, effective and smooth; make a good first impression; is approachable and adapts to others; listens and cares about others; relates well in all directions: up, down, sideways, inside and outside; character shows through to most; knows how personal style impacts others; deals equitably with diverse people and groups; motivated to set challenging objectives and lead by example
Conflict resolution and harmonizing skills to promote teamwork
Able to understand what makes top technical staff tick, even without understanding everything about the technology
Able to see potential in someone just starting out in their career
Able to recognize exemplary patterns of activity within the teams and then promoting and reinforcing those positive behaviors leading to an agile culture
Must be a self-starter with the ability to balance conflicting points of view, function effectively under pressure and demonstrate discretion, integrity and fair-mindedness

132

Administrative Manager Resume Examples & Samples

Working with the Faculty Chair of SLATE, manage strategic planning and align SLATE’s deployment with evolving school priorities
Lead a team of about 10 direct and indirect reports which consists of professional and bargaining unit staff
Help to foster and identify innovations and initiatives to improve teaching and learning at HKS, and develop strategies for scaling and sustaining them
Manage the staff team to help identify and develop cases, simulations, curricular materials and assessment tools, and integrate them into the curriculum
Oversee case-development process, including working with faculty to define objectives and scope of case projects, and managing priorities for case writers
Manage budget to best support the development of faculty-driven curricular materials and new teaching tools
Continue building a learning organization and manage staff to bring the latest advancements in the science and practice of teaching to HKS. Serve as liaison between HKS faculty, SLATE staff, and SLATE’s Faculty team
Master’s Degree in relevant field
8 years of professional work experience
Experience managing and developing professional and technical staff
Proven track record of delivering highly customer-focused support services to faculty in higher education
Higher education and/or teaching experience preferred
Excellent judgment/problem solving skills and ability to work with discretion
Ability to navigate in a complex, de-centralized environment
Highly developed interpersonal skills and the ability to engender trust with faculty, staff and students
Ability to prioritize, generate, and assess a broad array of options and understand tradeoffs
Commitment to achieving success through the work of others
Experience in case publication desirable but not essential

133

Administrative Manager Resume Examples & Samples

Reviews and responds to Sales Practice client complaints received verbally or in writing for Merrill Edge
Conducting thorough supervisory reviews of account transactions including Risk Management System (RMS), End Of Day (EOD) and Online Trade Review (OTR)
Approves and reviewing market and non-market trade corrections
Reviews and maintains all Compliance and Regulatory Correspondence
Monitors and reviews large trades, mutual fund switches and investment recommendations
Performs client contact as necessary
Manages projects and /initiatives to improve sales supervision and risk management

134

Temporary Administrative Manager Resume Examples & Samples

Maintain calendar for appointments, calls and meetings
Prepare daily mail/correspondence; review packages
Coordinate travel arrangements, travel itinerary and portfolio
Coordinate and oversee document production and minor projects, as requested
Coordinate in-house meetings, including conference room set-up, beverages/food, etc
Maintain client files, contacts database and record keeping needs of Practice
Research and compile materials needed for important meetings, calls and projects
Conduct basic Internet research as needed
Order supplies and equipment for designated practice
Attend staff meetings, take notes as needed
Compute personal timesheets and expense reports in a timely manner
Contribute to performance appraisal process for peers and managers
Engage in team building activities
Live the Edelman values (quality, integrity, respect, entrepreneurial spirit, mutual benefits)
Demonstrate professional behaviors and pursuit of excellence in all endeavors

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