Administrator Support Resume Samples

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R Gorczany

Rico

Gorczany

8848 Amanda Knoll

Dallas

+1 (555) 452 9869

8848 Amanda Knoll

Dallas

Phone

p +1 (555) 452 9869

Experience Experience

Dallas, TX

LMS Administrator & Support Analyst

Dallas, TX

Romaguera Inc

Dallas, TX

LMS Administrator & Support Analyst

Communicate clearly and effectively with internal customers and training partners during troubleshooting, solution finding and proposal, and final resolution
Coordinate LMS system maintenance including upgrades and updates, configuration, troubleshooting, and debugging
Upload eLearning modules to the platform for deployment and manage the testing of those modules prior to activation
Ensure online content and instructional materials are up-to-date and staged for usage for all current training programs
Guide division LMS coordinators in creation/scheduling of courses and classes, and managing rosters within the LMS platforms, and maintaining high data integrity
Be a liaison with other internal groups to understand impact to training around product, process, and tools used in implementation
Perform tasks within the LMS including maintaining user profiles, managing learning assignments, applying rules, administering notifications and pulling and distributing reporting data

Los Angeles, CA

SAP Basis Administrator Support Analyst

Los Angeles, CA

Marquardt-Corkery

Los Angeles, CA

SAP Basis Administrator Support Analyst

Work with SAP via OSS & Solution Manager to technical resolve problems
Setup of User Printers within SAP, as well as support the installation of Front-end Configure and Maintain Transport System Landscapes and operate Change Management Tools
Works with OS & DB Administrators for optimal SAP Performance
Provide all aspects of technical support for SAP Basis Administration in a proactive and reactive mode to ensure that the systems perform within the terms of their respective service level agreements
Provide Support and Guidance to the other Project and Development teams during the build, test and productive operation of project implementation
Perform Setup and Configuration of Solution Manager CCMS in order to monitor & administer the SAP systems
Provide daily support SAP ECC and BW End-Users with system and reporting problems

present

Detroit, MI

Access Control Administrator & Workplace Support

Detroit, MI

Steuber-Mohr

present

Detroit, MI

Access Control Administrator & Workplace Support

present

Maintains and promotes positive and professional working relationships with associates and management
Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues
Assists and supports department managers in preparing for meetings
Performs related duties as assigned
Performs general administrative tasks such as handling the mail typing filing and answering phones
Works closely with mail room staff to ensure a smooth and efficient mail room operation
Provide breaks for the receptionist

Education Education

Bachelor’s Degree in Computer Science

New York University

Bachelor’s Degree in Computer Science

Skills Skills

Knowledge of Middleware
Network Basics
SQL Basics
Good communication skills, flexibility
Curious, Ability and willingness to learn
Basic problem solving skill
At least 2 years experience in UNIX Administration
Responsibility and teamwork
At least 2 years experience in Windows Administration
English – Advanced (written and spoken)

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15 Administrator Support resume templates

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Applications & Batch Administrator lvl Support With English Lang Resume Examples & Samples

Develop, implement, and control high quality batch applications for customers
Setup appropriate scheduling applications and Operator Instructions relevant to the processing platform
Second-level support of operation in batch processing
Develop and/or productionise customers' Scripts accordingly
Applicative File System management
Monitor customer change requests and action via IBM's standard Problem and Change tool records to agreed time scales according to agreed processes, including IBM's Change Control Process
Solving of application problems to achieve the default service level agreements and support of customers in critical situations
Installation and maintenance of customer's applications
Control the scheduling of ALL batch processing via approved batch scheduling tools
One or more of these can be associated with an individual but not necessarily all of them. The employee focuses on individual/team/department/ operational objectives
At least 1 years experience in UNIX Administration
At least 1 years experience in Windows Administration
English – Intermediate (written and spoken)
Good communication skills, flexibility
Responsibility and teamwork
Basic problem solving skill
Curious, Ability and willingness to learn
Minimum 1-2 year IT experience in Operations and/or Support role
At least 2 years experience in UNIX Administration
At least 2 years experience in Windows Administration
English – Advanced (written and spoken)
SQL Basics
Network Basics
Scripting skills (KornShell, Powershell, Perl, etc…) is advantage
Knowledge of Middleware
The successful candidate will have the opportunity to work in one of Europe's emerging markets (Czech Republic),
The successful candidate will work in a motivating multicultural environment gain for exposure to many areas of the business across the IBM Brno Site,
Employees can avail of the E-learning self-study facility, free language classes & the IT Lab
Possibility to learn and grow in all other areas like soft skills, leadership, project leadership
Obtaining training certificates (e.g. Windows, Unix, ITIL, TWS)
Relocation assistance
Medical Plan by co-funded by IBM,
Additional 5 days of paid vacation
Transparent career path and potential to growth within leading company in IT
Pension and life insurance
Employee stock purchase plans
Referral programs
Bachelor's Degree
At least 1 year experience in UNIX administration
At least 1 year experience in Windows administration
English: Intermediate
Master's Degree
At least 2 years experience in UNIX administration
At least 2 years experience in Windows administration
English : Fluent

Applications & Batch Administrator nd lvl Support Resume Examples & Samples

Develop, implement, and control high quality batch and Flow management flow applications for customers
Setup appropriate scheduling applications and Operator Instructions relevant to the processing platform
Applicative File System management
Monitor customer change requests and action via IBM's standard Problem and Change tool records to agreed time scales according to agreed processes, including IBM's Change Control Process
Control the scheduling of ALL batch & Flows processing via approved batch scheduling tools
One or more of these can be associated with an individual but not necessarily all of them. The employee focuses on individual/team/department/ operational objectives
At least 1 years experience in Windows Administration
Basic problem solving skill
Minimum 1-2 year IT experience in Operations and/or Support role
At least 2 years experience in UNIX Administration
English – Advanced (written and spoken)
French – Fluent (written and spoken)
At least 1 year experience in Windows administration
French: Intermediate

Administrator Esod Central Support Resume Examples & Samples

Participate in the processing of all European office Operations business outsourced to ESODincluding foreign exchange, money market products, derivatives, loans, securities processing, payments processing and ancillary operations functions
Takes an adaptable and flexible approach to work situations; willing and able to adjust to changing demands and circumstances; receptive to new ideas
Plans and organises tasks thoroughly and effectively; plans to minimise costs and risks whilst maximising results; develops workable contingencies and is prepared to react flexibly and effectively to changes as required, balancing conflicting priorities
Analyses problems logically from all angles, gathers information from a broad range of sources; generates logical, timely and workable solutions
Cultural sensitivity & customer first understanding and skills

Application Administrator & Support Internal Intranet Applications Resume Examples & Samples

Manages Global configuration changes within an enterprise application, updating the user maintainable parameters in the application
Provide consultation services to clients, technicians and Bank departments relating to the all functions of supported distributed application. This may also include the review of system capabilities, identification on new and existing risks, support for file transfers and uploads, operational procedures, and forms. Participate in training of end-users as needed
Act as project leader in the execution of less complex projects that solely impact administered systems
Participate in projects as a part of the client teams or as deliverer of functionality for the systems configuration changes required
Develop process improvement to reduce the time needed to support BAU tasks
Ensure that all administered systems meet audit, compliance and regulatory requirements. Responsible for all user review audits
Provide very complex analytical and highly specialized reporting support using PC, client server and mainframe applications
Execute all systems transactions necessary to support business lines
Follow up on production incidents until brought to conclusion
Update procedures as necessary. Adhere to all current standards and procedures and ensures all efforts are properly documented
Monitor systems as required and work to ensure overall system integrity
Maintain an in-depth understanding of the business and its functions, processes, operations, customers, and competitive environment
Execute at a professional level of communication and cooperation
Perform other related duties and projects as requested by management
Bachelor's Degree or in lieu of a degree a minium of 4 years of work experience
Minimum six years’ relevant work experience
Specialization or thorough knowledge of PC, client-server, and mainframe systems
Expert in PC or mainframe programming, development and implementation
Experience working with SQL
Excellent organizational and analytical skills with attention to detail
Strong development and implementation skills
Strong decision making skills
Ability to communicate both written and orally important information
Prior experience with Ariba

Web Services Administrator / Support Analyst Resume Examples & Samples

Web support SME for Production Operations team
Building tools to enhance the support function
Special projects such as COB/DR, Controls and Compliance related activities
Bachelor degree in Information Systems, Computer Science or a related field / equivalent industry experience
Strong knowledge of common Linux web/JEE servers (esp. JBoss EAP)
Good understanding of application development cycle and agile methodology preferred
The ability to work within a large team, sometimes under stress, but always under control and to fully commit outside of normal hours support on a 7x24x365 basis
Strong analytical skills as well as strong troubleshooting skills
A team player with a positive attitude - enthusiastic, dynamic, energetic

Linux Administrator With Websphere Support Resume Examples & Samples

Provides application, development, and QA environment support to the project development team in order to ensure that system support is maintained during the Software Development Life Cycle (SDLC)
Builds, maintains, and supports development and/or QA test environments and infrastructure for the development/QA environment in order to establish a proper development environment for the project team
Documents the final system configuration and installation procedure of the development/QA environment in order to make sure the Systems Design Document is current
Monitors performance and availability of hardware, services, and applications to ensure that the development environment does not impact the project schedule
Participates in testing, evaluation, and implementation of related software products (including new products, software packages, operating systems, and facilities) in order to ensure the software used in the project is compatible from end-to-end
Performs testing of new and existing components of the network environment as it relates to development/QA environments to meet the project requirements
Installs hardware/software/network components and software upgrades as required to ensure high technical performance and customer satisfaction
Performs regular updates and maintenance activities to supported products in accordance with departmental procedures and standards to ensure that the project follows corporate/departmental standards
Analyzes and resolves customer/project issues and inquiries and medium-to-complex problems and outages to supported development/QA environments and provides troubleshooting on hardware/software/network problems, to ensure that the project schedule is not impacted
Identifies, implements, and executes opportunities in which the development environment and service can be improved in order to in order to establish a proper development environment for the project team
Maintains expert knowledge and understanding of a range of products and processes within the supported environments with focus on the operating system, applications, and key components (e.g., servers, protocols, network infrastructures, etc.) in order to provide systems consulting service to the project team
Has a pro-active “can do” attitude and coaches less senior staff in the performance of technical procedures and duties in order to foster professional development
Possesses a university degree/college diploma and/or 5 to 7 years experience in Banking applications or technical support environment
Must have Red Hat Linux scripting and Websphere support experience
Possesses solid knowledge of supported products and platforms for enterprise level company (e.g. Redhat Linux, UNIX, ESX Vmware, Windows, Storage, backup system, VCS, RedHat Cluster, Oracle RAC, NIS, DNS, DHCP, Veritas SF, LVM, patching/provisioning system, Unix shell scripting and DB2 etc.)
Demonstrates good working knowledge of system security, networking infrastructure, and host connectivity
Possesses good working knowledge of desktop/server hardware and software
Is able to understand the complexity of development/QA environments and cross-impact potential on other technology areas
Installation and configuration experience with application software (e.g. WebSphere Application Server ND, MQSeries, Oracle RAC, etc.)
Demonstrates solid communication and interpersonal skills
Above average documentations skills required
Exhibits solid problem solving and analytical skills
Possesses solid customer service skills
Displays high attention to problem description, detail, and impact
Is self-motivated, goal oriented and customer service oriented, a fast learner willing to take the initiative to learn and be a team player

Patient Support Clerical Administrator Resume Examples & Samples

Customer-oriented
Adaptable to changing roles and responsibilities
Proficiency in Microsoft Office products
Demonstrates initiative $

SAP Basis Administrator Support Analyst Resume Examples & Samples

Daily administration, monitoring, troubleshooting, and tuning of all SAP ECC 6.0, BW 7.3, and Solution Manager environments
Responding to and resolving infrastructure related incidents & problems
Provide all aspects of technical support for SAP Basis Administration in a proactive and reactive mode to ensure that the systems perform within the terms of their respective service level agreements
Perform Early Watch analysis and apply recommendations
Participate in multi-landscape design solutions, architecture recommendations, and strategies for continuous improvement
Maintain multi-landscape environments through remote copies, system refreshes, and transport management monitoring
Provide daily support SAP ECC and BW End-Users with system and reporting problems
Perform Daily System Health Checks on all SAP systems and do general troubleshooting and diagnostics checks on technical aspects of the system
Setup of User Printers within SAP, as well as support the installation of Front-end Configure and Maintain Transport System Landscapes and operate Change Management Tools
Perform Setup and Configuration of Solution Manager CCMS in order to monitor & administer the SAP systems
Provide Production Support on a periodic 24x7 support with on-call responsibilities
8+ years experience with Unix platforms (AIX 6.1 preferred) and ORACLE (10g, 11g preferred) Demonstrated ability within administrative toolsets including Solution Manager
Experience with SAP ECC 6.0. BW, Newtweaver, GL and GRC
Ability to mentor and develop technical resources
Desired technologies: AIX 6.1, GPFS 3.4, Oracle 11.2 RAC, BWA, NW 7.0, BW 7.3, ECC 6.0, SolMan 7.31., HANA 1.0 SPS6 and above
Good working knowledge of Unix Scripting, ABAP and Java Development will be of value, but not essential

Portfolio Administrator, Portfolio Support Resume Examples & Samples

Maintain an overall understanding of the assigned investment strategy, i.e. cash weights, financial instruments within the portfolio, Sec Lending participation, cash management, etc
Calculates and verifies current day and net investable cash in multiple currencies for portfolio managers and resolves discrepancies within established deadlines
Assist as needed with the resolution of escalated position exceptions prior to market open
Assist, with minimal guidance, on complex escalated position and cash reconciliation breaks requiring non-standard research and problem solving abilities to solve outages
Assist and closely interact with, Corporate Actions, Pricing, Trade Support, multiple transfer agents, and other departments to support the operational functions for a variety of investment vehicles
Network with senior personnel internally and externally to resolve issues, gain needed information, and influence outcomes for the team
Manage workload in order to maximize accuracy and efficiency and to be positioned to assist in non-routine areas
Participate on projects related to continuous improvement initiatives that result in cost reductions, mitigated risk, and time efficiency
Effectively lead with supervision account transition discussions for North America Portfolio Operations to ensure successful account launches, transactions related to the movement of securities, custody changes, and liquidations
Service internal clients within Invesco globally by executing tasks outlined in the Security Master Global Support Service Catalogue
May be required to train secondary support personnel on assigned strategy
Establish strong productive relationships with external vendors (Bloomberg, Reuters, Custodians) and application vendors (Eagle, Blackrock)
Must have previous knowledge and work experience with trading applications, portfolio back office administration applications, fund accounting applications and data management applications, a plus
Must have a general understanding of the end-to-end investment services processes such as trade entry, trade process, settlement, valuation, corp action processing and fund accounting
Minimum of 3 years of relevant industry experience
Interpersonal skills necessary to communicate effectively and ability to develop a rapport with internal and external stakeholders at all professional levels
In addition, must have the ability to do mathematical calculations and analyze detailed numerical data
Must demonstrate accurate proofreading skills
Actively participate in projects

Order Management Administrator, Support Resume Examples & Samples

Act as primary point of contact to accept material orders for spare parts from customers via phone, fax EDI and email
Escalate issues which cannot be resolved within standard timelines to Team Lead
Utilize skills and knowledge to make recommendations that enhance existing programs, processes, systems and services
Attend department training for continued learning and personal development

Administrator, Employee Benefit Sales Support Resume Examples & Samples

1 to 2 yrs job related experience
Atleast F.7 or Tertiary education
Mature and pleasant personalities
Strong customer focus and problem solving
Good team player and positive attitude
Willing to learn attitude
Positive influencing power and good motivator
Must be knowledgeable in Word and Excel
Good written and spoken skills

Support Client Administrator Resume Examples & Samples

Have excellent numeracy skills, written and verbal communication skills
Be process and task focused, with the ability to work under pressure to meet strict deadlines
Show initiative and enjoy working in a team environment
Some client servicing experience would be advantageous
Ideally recently degree qualified in Finance, Business, Law or Commerce related degrees

Administrator Support Resume Examples & Samples

Data mining and crunching. (work with big xls spreadsheets)
Mapping the old data sets against new ones
Performing administrative tasks in the Learning Management System (LMS), e.g. course assignments
Collating requested data from the LMS reports

IT Administrator Tech Support Resume Examples & Samples

3 years Level 1 help desk experience
Experience with Windows operating systems (Windows XP/7, Windows Server 2008/2008R2/2012) Linux and MacOS a plus
Experience with Active Directory
Experience with desktop hardware preferably Lenovo and HP
Understanding of network protocols (TCP/IP, DNS, SMTP, HTTP, DHCP)
Experience with VPN and remote access
Understanding of firewall technology and associated protocols and mechanisms
Basic understanding of Layer 3 routing
Basic Cisco/HP switch administration
Experience supporting mobile devices, active sync, IPhone, android, blackberry
Strong understanding of administering a secure desktop environment and the associated tools required to do so
Proactive approach to IT system administration – i.e. identifies issues
Solid organization skills and attention to details
Strong interpersonal skills and the ability to work in a fast paced “we are in a hurry” environment
Strong written skills
Inquisitive personality – looking to constantly improve and identify better ways to do things

Energy Administrator Support Resume Examples & Samples

Raising and Checking Invoice backing calculations
Maintaining records on various Excel spreadsheets
Sales Invoicing
Supplier invoice monitoring
Chasing and checking supplier energy data
Corresponding and dealing with customers in relation to energy invoicing
Corresponding and dealing with suppliers in relation to energy invoicing
Supporting the business with energy related financial queries
Liaising with colleagues at all levels
Liaising with external agencies
Motivated and professional with a minimum A Level or equivalent in a Maths and/or Science field
Demonstrable competence in the use Microsoft Excel
Confident in learning and mobilising new systems quickly
Experience in the energy field preferred
Invoicing experience
Customer services experience
Someone who has practical experience in a busy office environment
Willing to learn and develop

Administrator / Sales & Business Support Resume Examples & Samples

Preparation of accurate payments to suppliers, brokers and customers
Prompt and professional answering of telephones; typical calls may include answering customer queries or assisting the Sales Team by speaking to suppliers and customers in order to progress with a new business transaction
Realschulabschluss grades 1-3 or equivalent qualification in lieu of GCSE grade C or above in English and Maths
Bilingual in German and English, with excellent communication skills both orally and in a written capacity
Experience of working with finance agreements in an administrative capacity
Numerate with analytical ability and excellent attention to detail
Confidence and self-motivation with ambition to succeed
Customer Service focussed
Proactive, with the ability to create and deliver innovative solutions
Previous knowledge and experience of the Asset Finance industry

Contract Administrator / Support Resume Examples & Samples

Proficient IT skills; with the ability to use various computer packages proficiently, including SAP, Word, Excel and PowerPoint
Liaising with sub-contractors, recording and filing all relevant service sheets and statutory documentation
A professional and courteous manner is required at all times; with the ability to communicate effectively with colleagues, managers and customers
Excellent communication skills at all times; including answering calls, communicating with outside suppliers and contacts, and acting as a point of reference for employees (Help Desk duties)
Excellent organisational skills; with the ability to manage and prioritise a number of tasks on a daily basis
Provide general administrative support to include Site set up documentation, collate procedures and assist with Company procedures
Manage contractual documentation and ensure all operational correspondence complies with company standard
Compile/record of all Regional minutes and record of Customer minutes if required
To comply with the Company iCMS and Health and Safety systems and procedures
Responsible for generating the contracts monthly invoices for the customer, including all material costs and sub contract costs
Preparation of monthly applications, detailing contract spend on breakdown works and extra to contract works
Collating all relevant reporting information and contract cost spend to enable the generating of the contracts monthly customer report
Ensure invoices are received and Goods Receipted in the appropriate manner using the Coupa system
Liaising with suppliers and sub-contractors, chasing outstanding invoices for completed works
Reviewing weekly WIP report and keep a running log with reasons for not billing / closing down
Attend weekly WIP review meeting with Service Operations Manager and Account Manager to discuss outstanding works
Meticulous approach to detail, ensuring any discrepancies or anomalies are resolved before the application is submitted
Highly proficient user of all MS Office Applications including Word, Excel
A working knowledge of SAP and Planon – desirable
A professional and courteous manner is required at all times; ability to communicate effectively with colleagues, managers and customers
Excellent organisational skills; the ability to manage and organise heavy workloads, prioritising relevant business needs
Excellent interpersonal skills, the ability to understand and liaise with others
Able to work effectively as part of a team or independently utilising their own initiative

Support Client Fund Administrator Resume Examples & Samples

Have the ability to absorb information and learn new systems and processes
Work to demanding deadlines whilst maintaining quality service standards
Ability to identify issues, escalate and to present solutions
Excellent levels of numeracy and literacy with an attention to detail at all times
Familiarity with MS Office; including Word, Excel and Outlook
Developed organisation skills
Superannuation experience is advantageous but not critical

Production Application Support of Active Directory & Windows Server Administrator Resume Examples & Samples

Provide operational support for Microsoft Forefront Identity Manager (FIM)
Service ticket queues and answer customer questions
Respond to production incidents
Work closely with Engineering teams to support product launches, upgrades
Support FIM to MIM migration
Maintain support documents and materials
Test and implement vendor product upgrades
4-year degree in Computer Science or related discipline
Strong experience providing production application support
Complex troubleshooting skills
Experience with Windows Server administration (Win 2008 or above)
Programming and scripting experience
Solid knowledge of Active Directory
Experience with Active Directory user management or identity management
Flexibility to provide occasional off-hours support
Motivated, self-starter with ability to work independently
Basic understanding /use of PowerShell
Basic understanding/use of SQL
Basic understanding /use of Virtual Machines
Understanding of IIS and SharePoint
Familiarity with client Information Security Policy (ISP)

Student Trainee Administrator Support Oa Resume Examples & Samples

It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date
Clerical
Writing
Best-Qualified: highly proficient with an overall comprehensive level of knowledge, skills and abilities related to the job based on a complete review of experience, education, and training as described in an applicant's responses to the assessment questions and resume
Well-Qualified: competent in the position with an overall accomplished level of knowledge, skills, and abilities related to the job based on a complete review of experience, training, and education as applicable, as described in an applicant's responses to the assessment questions and resume
Qualified: an overall basic level of knowledge, skills, and abilities related to the job based on a complete review of experience, education, and training, as described in an applicant's responses to the assessment questions and resume
Your Resume - must contain the following information
Name, address, telephone number, email address
Supervisor's contact information, if available (indicate if you would prefer to be notified before your supervisor is contacted)
Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade)
If qualifying based on related unpaid (e.g. volunteer service) experience, you must provide hours worked per week and beginning/ending dates (mm/dd/yy to mm/dd/yy)
If other than full time you must provide hours worked per week
PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level
Should you submit multiple resumes, only the latest uploaded resume will be reviewed
In addition to the online application (resume and responses to the occupational questionnaire), you are required to submit the following forms, if applicable. It is the responsibility of the applicant to ensure all documents are legible
A copy of your SF-50, Notification of Personnel Action, which verifies highest grade held or full performance level of position, and eligibility for consideration as a status applicant
If you are claiming Veteran status, you must submit a copy of all required documents to support your claim (to include member 4 copy of your DD-214 showing character of service)--see VetGuide
To receive consideration for a special appointment authority (30%, severely disabled, Peace Corps, ICTAP, VRA), you must submit all required documentation supporting your claim for Special Appointing Authorities
Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD-214 (showing the character of service) or other proof of service to receive consideration for veterans' preference. For more information on Veterans' Preference, please visit FedsHireVets.gov

Desktop Support / Junior Administrator Resume Examples & Samples

Assist users with technical issues by provide Helpdesk/Remote and deskside support
Network Administration adds, moves and changes, maintain Active Directory Information
Desktop/Laptop Support, setup, install, moves, minor repair
Remote Support, branches and home users with various tools
Mobile Support for all smart devices and connectivity
Ability to communicate with vendors, management, users and IT Team
Understanding of major protocols and services including DNS, DHCP, IP etc
Shoretel Phone Support, Citrix Administration
Some Travel, on call for major issues and available nights and weekends
Microsoft Certification or 2-3 Years’ experience desktop support
Strong Windows and Microsoft Office Skills
Some experience with Windows Server 2003 – 2012, Exchange, IPhone, Droid, and ActiveSync
Some experience with Firewalls, Switches, Routers and Gateways

LMS Administrator / Support Lead Resume Examples & Samples

10 to 15 years of LMS support experience
Good experience in OnPoint Digital LMS Solution. Sumtotal LMS Support experience is an added advantage
Good experience in understanding business requirements and converting them to technically understandable documents
Good in coordinating with different business users and product vendors to resolve system issues
Contribute to the planning of application/infrastructure releases and configuration changes
To examine potential areas for Service Improvement and raise proposals with the Service Manager
Provide technical leadership
Provide input to application/infrastructure scalability
Provide input to administering and maintaining all production and internal environments
Provide input to the implementation, backup and roll-back plans
Act as a technical resource for internal and external projects
Provide timely and export advice on emerging trends and issues affecting Service Delivery and Support
Execute System test cases, Smoke testing and Regression testing
Interact/Coordinate with respective application vendors
Accountable for overall process improvement

Support Contracts Administrator Resume Examples & Samples

Provide a general administrative function to the Contract Lifecycle Management team, including co-ordinating meetings and logistics, filing and record keeping and dealing with basic client queries, ensuring that the relevant database is up to date and accurate
Administer contract data for smaller clients, vendors and/or sub-contractors
Ensure the correctness and completeness of contract information and data by verifying that all sub-documents of the contracts are included and that all detail has been completed
Keep track of contract renewal dates and ensure contracts are renewed before it can expire
Contribute to the administration of smaller vendor contracts which includes subcontractor contracts
Assist with determining the amounts that need to be invoiced to clients and invoicing of new sales orders and ensure that this information is updated in a timely manner
Ensure that the relevant systems are regularly updated with the specific information from the contracts lifecycle management process
Prepare and distribute required reports including renewal schedules, client schedules, contract lists, etc
1 – 2 years’ work experience
At least 1 year work experience in a related environment
Display an understanding of the business needs and expectations
Intermediate written English skills desirable, but not required

Student Trainee Administrator Support Resume Examples & Samples

Click the Submit My Answers button to submit your application package
To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login,select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process
Your Resume - We encourage you to use the USAJOBs online resume builder to ensure that all required information is in your resume. If you choose to use your own resume be sure it lists all of the required information needed (including hours per week worked and month and year of employment)
Online Occupational Questionnaire - completed and submitted
Transcripts - Required for ALL Applicants. (See Qualifications/Education section for detailed information)
Veterans' Preference Documentation (if applicable) -To claim veterans' preference, you should indicate the level of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be adjudicated (verified) by the employing agency using the documents you provide. Missing documentation may result in a change or removal of veterans' preference. If you are claiming 5-point veterans' preference, your application package must contain a copy of your DD-214. (The member 4 copy with "Type of Discharge" noted.) If you are claiming 10-point veterans' preference, (CP, CPS, or XP veteran status), in addition to the DD-214, your application package must also include your VA letter dated 1991 or later. Missing information may result in a change or removal of your claim for Veteran's Preference. For more information please visit http://www.fedshirevets.gov/job/vetpref/index.aspx and ;http://www.opm.gov/policy-data-oversight/veterans-services/vet-guide/
To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is 1945124

Ecosystem L Support & WP Administrator Resume Examples & Samples

This role supports the administration and integrity of the system catalogue/store by
Provide Level 1 help desk support for all Ecosystem/W2P Service accounts
Support all system to production work requests, ensuring they contain all necessary data and information
Support management of system settings related to catalogue, products and production information
Preparation of graphic files for various areas of system display and document use
Generating and distributing catalogue reports
Manage new and changes to users
Track all requests for assistance and report monthly to management
Input and track issues for level 2 support and provide status during escalations to level 2
Proven ability to organize and task others without direct management responsibility
Proficiency in online web applications in terms of managing users and orders
Ability to generate, interpret and present critical store performance information to management
Intermediate verbal and written communication skills
Intermediate organizational and time management skills
Must be self-motivated, detail oriented and have a strong sense of urgency
Ability to work to time lines
Excellent problem solving and troubleshooting skills

Aftermarket Sales Administrator & General Support Resume Examples & Samples

Data entry of cycle counts
Monitor reporting & freight website for exceptions
Issue POs as needed for machine freight, finance charges, office supplies, etc
Resolution of on-hold supplier invoices & past due invoices
Provide invoice & PO information to GBS for processing
Process emergency payments paperwork
New supplier set up & maintenance on existing suppliers in the system
Reception/phones & Mail Sort for the location
Review and analysis of department costs
PO cost validation prior to processing
Accounting experience preferred; A/R, A/P, Invoicing, P&L
Site fleet managment coordinator
A high-school diploma or equivalent is required
Must have a minimum of 2 years’ experience in an office setting and/or business environment
Must be self-directed, motivated and detail-oriented with exceptional organization skills
Strong orientation towards quality, safety and continuous improvement
Must have excellent problem solving and communication skills
Can work independently and in a team environment
Ability to relate well to a wide variety of people in a professional and diplomatic manner
Ability to work well in a demanding environment and in situations where a calm and positive demeanor is required
Ability to manage multiple tasks with frequent interruptions and still meet schedule deadlines
Experience with MS Suite of Office Products and Outlook is required

Administrator, OTC Derivatives Support, Cork Resume Examples & Samples

Ensure familiarity with and proficiency on all systems required for completion of derivative reconciliations
Strong clerical and keyboard skills with particular focus on accuracy and attention to detail
Advanced MS Excel skills desirable; complex formulae, pivot tables, VBA
An interest in a career in financial services
Third level qualification in business related discipline (Finance or similar field will be an advantage, however we equally welcome graduates of all degrees
Organisational, inter-personal, verbal & written communication skills
Requisite experience in the fund administration business with previous exposure to derivative instruments would be desirable

Framework Support & Office Administrator Resume Examples & Samples

Capture and collation of management information
Liaising with sub-consultants and suppliers
Administering digital collaboration platforms (sharepoint, projectwise, etc)
Production of outputs using templates, report formatting and interface with Graphics team on production and quality
Support to preparation of commercial information in relation to proposals and project reviews
Liaison with other units and support teams such as Shared Services, Global IT Finance, Legal, HR, Commercial and Marketing as required
Arranging meetings (internal & external) providing supporting information and arranging catering
Telephone answering/message taking & distribution
Collating information to support Framework Lead, Project Managers/Directors utilising Word, Excel, Powerpoint and other packages as required
Familiarisation with/and use of, key project management tools
Reception duties as allocated by the Facilities Manager – including meet & greet, message taking, dealing with post/couriers/deliveries, co-ordination of meeting rooms/pool equipment and garage/car park management
General Office Housekeeping activities as required

Informatica ETL Administrator Support Lead Resume Examples & Samples

Coordinate, monitor, maintain and perform system and application upgrades
Configure security (User/Groups, Roles, File system level) per security design
Assist application support teams in issue resolution
Work with vendor on issue resolution
Troubleshooting, incident root-cause analysis and resolution
Assist with code migration issues
Coordinate problem resolution across responsible groups, including server support, network, databases and security
Develop and publish platform documentation
Enforce security policies
On call responsibilities
1-3 years of Informatica Power Center/Metadata Manager/Data Quality knowledge (administrator experience preferred)
1-3 years of mainframe experience (Use of Informatica Power Exchange preferred)
Working knowledge of database environments (Teradata, Oracle, SQL Server)
Proven ability to multitask and prioritize
Experience with Linux environments
Proficiency in writing bash shell scripts
Experience with Mainframe
Experience with software installation
Exceptional customer service skills
Data Warehousing knowledge

Permit Support & Site Administrator Resume Examples & Samples

Site administration
Document control
Site material receive and manage
English: good
Education: college
Work experience: > 3 years
Others: good communication skill

Hrss Support Center Administrator Resume Examples & Samples

Initial point of contact for all calls and emails coming into HR Shared Services
Escalates all Tier 2 questions to the proper subject matter expert and follows-up to ensure the issue is resolved. Identifies areas for increased efficiency and effectiveness and reports to Supervisor
Creates and maintains relationships with members of Management to communicate and resolve all questions and issues
Develops basic to intermediate knowledge of Workday. Can navigate through the system to find information necessary to assist Team Members
Develops a basic to intermediate knowledge of Team Databases including navigation and running of developed queries and reports
Ensures the integrity of Team Member information recorded into Workday, and the personnel file
Responsible for processing a reasonable percentage of the Tier 1 workload as documented in the competency grid
Interacts with file room and various departments to fulfill data and personnel information requests
Strives to ensure one call resolution when possible and to minimize the turnaround time of all actions that require escalation
Meets all established SLA’s relevant to this position
Ensure all customer confidential or sensitive information is protected and secured always
Effectively communicate to all levels of the HR department to seek resolution for all open issues and questions
Effectively work with other departments to seek resolution for all open issues and questions
Communicate any potential issues to the Supervisor
Identifies potential issues and works with Supervisor to find resolutions by working with both internal and external resources
Maintains a strong understanding of Company policies and procedures
Maintains a strong understanding of all HR policies and procedural changes to clearly communicate them to Team Members
Ensure staff compliance with Federal, State, local and company policies and procedures
Build relationships with other departments such as IT, Operations, Customer Service, Payroll etc. to resolve customer issues

LMS Administrator & Support Analyst Resume Examples & Samples

Manage and respond to System Administration requests in order of receipt and priority, using system knowledge of LMS and independent troubleshooting experience
Communicate clearly and effectively with internal customers and training partners during troubleshooting, solution finding and proposal, and final resolution
Perform tasks within the LMS including maintaining user profiles, managing learning assignments, applying rules, administering notifications and pulling and distributing reporting data
Collaborate with corporate LMS Administrator and other divisional LMS team members on system configuration settings and new features
Coordinate LMS system maintenance including upgrades and updates, configuration, troubleshooting, and debugging
Meet with internal stakeholders to define and manage content and reporting requirements
Identify and communicate opportunities for process and quality improvements within the system to maximize use and streamline user experience based on usage reporting and system enhancements
Effectively escalate System related IT issues to IT and/or vendor as appropriate. Follow through to resolution
Participate in Integration projects from a LMS system administration perspective
Be a liaison with other internal groups to understand impact to training around product, process, and tools used in implementation
Execute system improvements including draft or approve system Change Requests as needed and other system administration work
Develop and support user training for LMS coordinators and super users
Take a hands-on approach to developing LMS reporting and analytics, dashboards and views into data systems which will drive operational efficiency and be used as the measuring tools for many metrics of business performance
Participate in quality and process improvement initiatives and project teams
Upload eLearning modules to the platform for deployment and manage the testing of those modules prior to activation
Coordinate and assist in the review, edit, and re-design of existing curriculum as needed including converting existing written material developed prior to implementation of the LMS into LMS supported materials
Ensure online content and instructional materials are up-to-date and staged for usage for all current training programs
Guide division LMS coordinators in creation/scheduling of courses and classes, and managing rosters within the LMS platforms, and maintaining high data integrity
Partner with the Global Talent Development team to coordinate global initiatives
3+ years of experience as an LMS administrator
Advanced skill level with data analytics and reporting tools; Demonstrated ability to develop queries, reports and/or analytic dashboards
Strong customer focus with ability to interact in a global, cross functional organization
Must be able to work in a fast paced environment with demonstrated ability to prioritize multiple competing tasks and demands; Ability to meet challenging timelines in spite of obstacles
Ability to plan for contingencies and anticipate potential challenges to minimize negative impacts and adapt to change in this dynamic role
Experience in SuccessFactors, Cornerstone, and Brainshark preferred
Excellent problem-solving skills, along with creativity and professionalism, to address system issues; Capability to create solutions to a variety of problems of moderate scope and complexity
Demonstrated ability to work independently and in a team environment and initiative to complete tasks to deadlines
Highly organized and detail oriented; Keen attention to detail in grammar and punctuation, visual design and layout, audio accuracy, and effective presentation
Excellent interpersonal and professional skills
Ability to identify and propose improvement opportunities, and contribute to process improvements
Experience collaborating with team members to execute a shared project plan and meet deadlines

Access Control Administrator & Workplace Support Resume Examples & Samples

Works closely with mail room staff to ensure a smooth and efficient mail room operation
Inbound/Outbound packages
Trackpad and world ship support
Building floor plans
Maintain accurate building floor plans and associate head-count by helping with quarterly audits
Occasionally aid in updating floor plans on Visio
Function as the Front Receptionist Desk back-up
Provide breaks for the receptionist
Ensure all visitors sign-in, and notify associates when visitors arrive
Handle all incoming calls at the front desk and respond to questions and/or requests in a professional manner
Provide security access and applicable clearances for all associates and contractors to all buildings and secured areas
Monitor, update and maintain the cardholders within the security system to ensure it is continually audit worthy
Coordinate and administer any special projects related to access
Provide access reports when requested
Recommends improvement to standard operating procedures
Liaison with corporate security on operation of badge access system
Supports the supply stock process and delivers requested items to authorized departments when necessary
Monitors order forms for proper coding, quantities requested, and authorized approvals
Performs light maintenance such as moving furniture, hanging whiteboards and or/pictures
Establishes and maintains office files, makes appointments and arranges meeting rooms as required
Orders office and/or warehouse supplies as needed
Submit information, documents, or reports to various other departments for processing as needed
Monitor various Email boxes and take appropriate action as required
Audits and maintains various reports by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications
Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues
May provide backup support for other administrative associates in the department such as handling multi-line phone system, greeting visitors, and other receptionist-related duties
Ability to resolve issues quickly and efficiently
Strong knowledge of Microsoft Word, Excel, Power Point and Outlook
Ability to implement processes resulting in satisfactory audit practices

Transportation Support Services Administrator Resume Examples & Samples

Acts as the first line of contact for customer’s load planning and routing requirements, providing the customer with status updates as needed
Communicates effectively with customers and drivers providing concise instruction and/or information through verbal and written communication methods
Answers and processes requests received through inbound calls and emails in a timely manner
Monitors routes for exceptions/abnormal route conditions, and provides timely feedback to internal and external customers
Escalates appropriately and utilizes problem-solving techniques to address operational issues
Serves as the primary contact for data collection, audit, and reporting of various performance metrics
Supports with identification root cause analysis, suggests countermeasures, proficient use of reporting tools, and understands operational Key Performance Indicators
Provides training/mentoring to new associates
Provides oversight to workload management and acts as a point of escalation to TSS Administrators
Other tasks as assigned by Supervisors
Previous customer service experience is required. 2 year post-secondary certificate in related field is preferred. Bilingual skills (French, Spanish) are an asset