Business & Operations Director Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the business & operations director job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

D Ratke

Dorris

Ratke

49891 Kilback Causeway

Houston

+1 (555) 370 7447

49891 Kilback Causeway

Houston

Phone

p +1 (555) 370 7447

Experience Experience

Philadelphia, PA

Business Operations Director

Philadelphia, PA

Hickle Group

Philadelphia, PA

Business Operations Director

Performance Development / Management - Establish and oversee organizational structure and talent through
Manage the Non-English Language Policy and Standards in accordance with the firm wide Policy Framework (Policy Manager)
Develop, monitor, & report portfolio & performance benchmarking analyses to sub-LOB management
Motivate and manage the performance of direct reports by setting and delivering on performance targets, objectives, KPIs and training plans
Create and manage market leading campaign reporting working with key stakeholders
Create and manage service development project plans; Support implementation of new offers during pilot phase
Supervise staff, manage performance, schedule and distribute workload, and ensure high level of service delivery

Houston, TX

Director of Business Operations, APJ

Houston, TX

Auer LLC

Houston, TX

Director of Business Operations, APJ

Continuously review the function’s performance and monitor external benchmarks to maintain a continuous improvement ethos
Establish key performance indicators for APJ operations and regional delivery activities
Coordinate the operations function and provide direction and structure for delivery of key projects
Create local empowerment focus and associated delegated areas of authority
Gain a good working knowledge of the strategic aims of the region and the regional business plan and build strong relationships with the regional leaders
Responsible for coordinating the production of analysis and reports around regional activity and achievements to regional and executive leadership team, partnering closely with Finance on fiscal reporting
Identify and report external factors that may impact company’s business development and delivery activities

present

Philadelphia, PA

Director, Business Performance & Operations

Philadelphia, PA

Hickle, Okuneva and Hettinger

present

Philadelphia, PA

Director, Business Performance & Operations

present

Manage and Monitor the overall Operational effectiveness by leveraging lessons learned to drive process improvement
Manage and Monitor the overall program effectiveness by leveraging lessons learned to drive process improvement of the overall process of reporting
Establish annual staff performance objectives with reference to results, quality and productivity standards, and time schedules
Possesses knowledge in key areas of business – Financial Management, Process Improvement, Analytics, and research
Develops the monthly operational metric scorecards in order to monitor the overall health of the business. Provides guidance & recommendations to peers
Develops advanced and predictive (leading and lagging indicators) measures by sourcing, acquisition and integration of business data to drive business success
Provides Program and Project leadership and direction to team members assigned in a matrix model ensuring effective delivery of integrated metrics

Education Education

Bachelor’s Degree in Business

Ohio University

Bachelor’s Degree in Business

Skills Skills

Understanding of basic accounting concepts and applications including cash reconciliation, accounts receivable, and accounts payable
A problem solver that is highly motivated, enthusiastic, possess desire to win and is a self-starter
Manages branch accounts receivable. Ensures daily deposits of all cash
Expertise in clients’ accounts management, resource and budget estimation and financial tracking and accountability
Advanced knowledge of Microsoft Excel
Manages purchasing of supplies and equipment for the region
Creates, implements and sustains business operating systems for the region
Provides leadership and support to the annual fundraising campaign and volunteer committees/boards as assigned
Coordinates special events and activities
8+ years experience as Operations Director or equivalent in an advertising agency

Create a Resume in Minutes

15 Business & Operations Director resume templates

Read our complete resume writing guides

Director Americas Operations Business COO Resume Examples & Samples

Undergraduate degree from a highly regarded institution. MBA or CPA preferred
Ability to interact credibly at senior levels, and to conduct oneself with both authority and discretion. Act as a trusted advisor
Investment banking experience essential. Operations experience desirable but not required
Ability to build and sustain collaborative and productive relationships with other functional areas such as front office businesses, IT, HR, COE, LCD, etc
Financial accounting and reporting background a plus / BS degree
Commercial acumen skills, Quantitative and numerate. Experienced in financial and cost management. Strong analytical skills
Self motivated, self starter, ability to challenge the status quo
Ability to work in a global organization and global team
Role model, ability to represent IB Operations at the regional and global levels with authority. Ability to interact across a broad spectrum of staff, across departments, regions and functions
Outstanding written and verbal communications skills. Active listener
Excellent organizational skills. Strong track record of delivery
Adroit at managing multiple priorities, often with competing deadlines
Resilient - ability to adapt constructively to continuous change
Contribute to the annual budgeting process for IB Operations globally for both compensation and non-comp expenses with particular focus on the Trade Validation and Control, Operations Control and Regulatory and for Americas Operations overall
Manage overall financial and headcount budgets for the respective business areas Management Operations
Work with Shared Service Finance to monitor actual and forecasted spend against budget for all line items on a monthly basis
Manage and track headcount FTE against budget and approved hiring plans
Manage and track all headcount reductions against budget
Oversee deployment processes and plans
Manage and review the preparation of all materials for key senior Operations Board meetings. This includes close review and monitoring of all monthly financial and headcount information, hiring plans, IT Change books of work and progress on control metrics (KRIs and KPIs)
Assist in the advancement, development and delivery of the Target Operating Models (TOMs) for Operations including TV&C and OC&R
Serve as the primary COO faceoff to the global leads and other internal partners in order to support TV&C and OC&R
Assist TV&C and OC&R in preparing for onsites, mgmt meetings, forums etc
Manage approvals for T&E, real estate projects, IT end user computing, personal account trading, etc
Responsible for leading, reviewing and delivering all management presentations, town halls, etc for areas being covered
Contribute as needed on COO led initiatives and projects .This can cover a wide variety of opportunities including communication, training, talent development, deployment, BCP, financials, etc

Business Operations Director Resume Examples & Samples

Collaborate closely with the Process & Risk Control team manager to ensure relevant controls are developed and implemented across key business processes & risk management activities
Develop comprehensive and thoughtful communication and operational readiness strategies for key initiatives that are understandable and accessible by bankers as well as those in control functions
Act as the business lead with various control functional partners (AML Operations and PMO, Compliance, Legal, Regulatory PMO, etc) to define and execute deliverables that have a banker and client impact
Liaise with fellow team members, bankers, and senior managers on the facilitation and execution of projects that are regulatory or control-focused. Areas of focus include, but are not limited to
KYC (primary area of focus)
Deal/transaction execution
Product/account controls
High risk industry and client types
Responsible for coaching and directing less experienced team members Role may also include people management responsibilities
Identify and lead process improvement initiatives to enhance the client experience within a controlled environment
Establish project requirements, priorities, and deadlines. Coordinates resources and stakeholders across one or more projects
Responsible for overseeing and reporting the integrity of portfolio and client transaction data and business intelligence
Provide on-going assessment of information gathered, to evaluate the strength of the established procedures and controls
15 plus years of Operations/Controls experience in a sophisticated global banking environment; Commercial/Corporate Banking experience highly desired
Strong credit, operations, operational risk management, process improvement and project management experience
Demonstrated experience working in highly complex business and controls environments
Demonstrated track record of operational and controls excellence
Demonstrated history of implementing new business processes and the accompanying control and infrastructure requirements, including systems, procedures and policies
Demonstrated ability to interact with front office staff and key stakeholders to communicate in a measured manner and with persuasion
Demonstrated proficiency with complex internal operating systems. Advanced Excel skills
Mature, independent, highly organized, self-motivated and a team player
Excellent verbal and written communication and presentation skills, with a fine attention to detail
Demonstrated ability to identify and prioritize issues, as well as execute effectively against priorities within agreed timeframes. Escalating as appropriate when confronting issues or concerns, particularly those that may require additional resourcing or extended deliverable timeframes
Ability to work diligently to resolve issues that are complex and multi-layered, finding the root cause and proposing comprehensive, well-articulated solutions. Lead by example, with exemplary personal and professional attributes. Inspire confidence in all levels of staff, from Executive Management to junior staff, as well as key partners from other functional areas

Operations Business Enablement Director Resume Examples & Samples

Master's degree, or equivalent, relevant work experience
10 or more years of experience in project management and/or leadership activities
Five or more years of managerial experience
Comprehensive knowledge of assigned business line or functional area
Advanced knowledge of project management
Strong presentation and PowerPoint skills

Core Business Services Director of Operations Resume Examples & Samples

Provide strategic direction and lead on the key operational requirements for any other functions that fall under the direct control of the CBS COO role (similar to the scope required for CBS)
Coaching and Counselling of direct reports, ensuring annual plans and performance reviews are set and monitored
Undertake such projects as may be reasonably requested, from time to time, by the CBS COO
General: Significant experience in operational and financial management at a senior level, preferably in a large partnership of comparable size and complexity and within a regional and/or global environment
Professional Membership: Relevant qualification e.g. Business Admin degree or other relevant qualification such as CIMA
Budget Planning & Management: Demonstrable track record in management and delivery to time, budget and quality
Statutory Compliance: Broad understanding of statutory compliance (eg, Health & Safety) and current legislation
Quality Standards: Broad understanding of quality standards (ISO 9001, 14001 and other certifications including 27001 as required)

Partner Business Operations Director Resume Examples & Samples

Working with cross functional teams to define the offering in full – process, pricing, messaging, implementation, SLAs, support, training, etc
Participating in Partner presentations to explain the product based solutions
Liaising with the business to consult with product owners on business operational models, set -up and operating costs, etc
Drive the requirements of the subscription delivery systems necessary to support the Channel Partners transact and monitor various offering types
Work with Product Development and Solutions Management to define new subscription based products
Manage day to day operations including operating processes, manage offering access policies, defining partner support requirements, monitor and report on all systems and produce service level analysis
Develop and implement strategic project plans to meet business goals of the Partner Program Team
Play integral role in strategic planning process; ensure integration with corporate based tools and programs
Understands 2-tier reseller channel operational processes very well to provide guidance and assurance check of project deliverables and has a point of view of best practices and solutions across functions
Conduct regularly scheduled in-person meetings / demonstrations with key stakeholders of the business for the purpose of reviewing progress as well as identifying new project needs
Identify the infrastructure to support the business requirements
Develop the launch plans and timelines necessary to implement initiatives
Set goals and develop metrics for partner channel adoption & usage
Manage the sales team and channel partner feedback on operations once launched and effectively implement a roadmap to adapt to the VMware business requirements

Business Operations Director Resume Examples & Samples

Partner with senior leaders across CCB to develop and refine location strategy, clearly determining an end state vision
Develop demand planning tools and processes to ensure location forecast developed quarterly that aligns to the financial plan and strategic intent of CCB
Partner closely with Finance, CAO, GRE and other stakeholders to drive location strategy planning activities
Develop and deliver succinct Steering Committee and Senior Management Presentations
Integrate Location Strategy across various LOBs and manage communication plans to stakeholders and impacted business leaders
Leading Across the Enterprise: Must be able to establish new processes to organize the activities of a large group of stakeholders across multiple LOBs and business functions
Influence & Change Management: Strong influence and change management skills. The successful candidate will need to affect change in processes and behaviors by clients, technology and across operations groups
Analytical Rigor: Ideal candidate would be an analytical thinker with strong data analysis skills; synthesizing information across multiple platforms, systems, and organizations
Presentation / Communication: Ideal candidate would be able to develop and deliver concise presentations that clearly articulate challenges, actions and results for complex matters - creating clarity and a bias for action with key stakeholders
Confidentiality: Due to sensitive nature of this work, ideal candidate will have experience working with highly confidential subject matter
Bachelor's degree or equivalent experience/training. MBA preferred
10-15 years experience, experience leading teams of 20+ preferred

Ccb-business Operations Director Resume Examples & Samples

Lead a team of 30+ exempt staff responsible for multiple functions throughout the CSO footprint
Lead and ensure ongoing progress on complex, multi-year technology and process initiatives
Align the CSO footprint to the corporate location strategy
Collaborate closely with the CSO functional managers and deploy team resources according to the cross CSO and LOB priorities
Collaborate closely with LOBs, technology and support organizations to ensure that progress is maintained on long term initiatives and short term efficiency and control initiatives are executed
Lead matrixed PMO team responsible for both operations and LOB project management
Minimum of 10 years of experience in a major financial services organization, with large-scale data or project management and oversight experience
5 years in a senior management role, with executive level change or transformation leadership experience
5 years experience leading firmwide or cross LOB initiatives in the firm
Demonstrated ability to influence stakeholders across multiple functional areas and lines of business
Bachelors degree in business, information systems or related field

Ccb-business Operations Director Resume Examples & Samples

Lead a team of 30+ exempt staff responsible for multiple functions throughout the CSO footprint
Lead and ensure ongoing progress on complex, multi-year technology and process initiatives
Align the CSO footprint to the corporate location strategy
Collaborate closely with the CSO functional managers and deploy team resources according to the cross CSO and LOB priorities
Collaborate closely with LOBs, technology and support organizations to ensure that progress is maintained on long term initiatives and short term efficiency and control initiatives are executed
Lead matrixed PMO team responsible for both operations and LOB project management
Minimum of 10 years of experience in a major financial services organization, with large-scale data or project management and oversight experience
5 years in a senior management role, with executive level change or transformation leadership experience
5 years experience leading firmwide or cross LOB initiatives in the firm
Demonstrated ability to influence stakeholders across multiple functional areas and lines of business
Highest personal and professional integrity and strong work ethics
Ability to articulate vision of transformation efforts and a sense of mission
Excellent communication and relationship skills, including the ability to negotiate between stakeholders across the organization to drive solutions and build consensus
Willingness to take charge and provide direction
Results orientation, willingness to commit to a direction and drive initiative to completion
Ability to develop cooperative and constructive working relationships
Collaborative team player orientation towards work relationships, strong culture awareness

Business Operations Director Resume Examples & Samples

Manage the Non-English Language Policy and Standards in accordance with the firm wide Policy Framework (Policy Manager)
MBA (preferred) or Bachelor's degree in business or related field
Minimum 10+ years of financial services industry experience
Previous experience in Non-English marketing or Controls or a related field (Compliance or other Specialty Segment Group) a plus
Familiarity with the Regulatory framework of UDAAP, Fair Lending and Non- English a plus
Proven ability to lead large projects
Ability to network with internal customer community to foster positive and proactive approach to resource prioritization and deployment
Proven track record of working in a matrix organization
Ability to communicate and engage with all levels of the organization (executives, managers, internal and external clients)
Strong analytical and documentation skills, as well as attention to details
Proficiency in Microsoft Excel and PowerPoint required

Business Operations Director Resume Examples & Samples

Oversee all advertising operations, including overhauling, implementing, managing and coordinating advertising operation processes
Own and optimise the use of Google DFP
Lead and develop a global Ad Ops and Programmatic/Data Ops team ensuring there is synergy and co-operation between the two interlinking and vital parts of the business
Proactively collaborate with key digital sales stakeholders including the regional Sales VP’s, digital sales, cross-platform sales team and creative solutions teams
Identify and implement solutions that increase the effectiveness and efficiencies of the Ad Ops department, including the development of tools, processes and reports related to job responsibilities
Constantly evaluate and on-board new reporting and delivery ad tech tools working closely with the Programmatic and Data Ops Manager
Create and manage market leading campaign reporting working with key stakeholders
Provide leadership on ad tech initiatives to improve processing workflow, cut down on errors, and increase digital automation to ultimately protect company revenue and margins
Developed a strong understanding of 3rd party tracking and serving tags, DSP and DMP campaign setup, as well as ad verification and viewability tools working closely with team managers
Motivate and manage the performance of direct reports by setting and delivering on performance targets, objectives, KPIs and training plans
Work alongside Ad Product and Business Ops teams to feed campaign trafficking requirements and strategy into overall product and technology workstreams
Work with Finance on revenue recognition
8 yrs+ ad operations experience
4 yrs+ management experience of a high performing team
Experience in managing truly global reach at scale
Expert DFP experience essential
Expert in Programmatic, DMP, campaign reporting and mobile Ad Tech
Proven track record of implementing smart and cutting edge digital ad tech to success
Deep understanding between the connection of commercial team and digital ad/business operations
Extensive Ad Ops experience including monitoring and managing the delivery of campaigns, campaign optimisation, managing ad inventory
Expert in Excel including pivot tables, and manipulation of large data sets
Experience in dynamic allocation of ad inventory towards a holistic sales approach to programmatic and direct
Ability to investigate, analyze and solve problems, and clearly communicate results
Strong verbal and written communication skills, ideally comfortable in a consultative, client-facing environment
Flexible and collaborative attitude with positive approach to change
Extremely process driven with excellent time management and prioritisation skills; able to work effectively under pressure

Business Operations Director Resume Examples & Samples

Knowledge of PeopleSoft and budgeting software
Knowledge of HR practices; recruitment, interviewing, hiring, employee relations and staff development
Able to work effectively in a team environment, coordinating time, tasks
Supervise staff, manage performance, schedule and distribute workload, and ensure high level of service delivery
Approve and submit payroll transmittals
Support and implement HR programs, including employment and employee relations in accordance with corporate HR policies and procedures
Oversee the tracking of licensing in accordance with State regulations
Manage and/or perform accounting functions; prepare and approve check requests, PCard activity and reconciliations Review financial and general ledger statements
Develop branch budget; Track expenses and perform variance analyses
Manage the relocation of office(s) including preparation of budget and manage move

Business Operations Director Resume Examples & Samples

Manage key team meetings (e.g. Sales, Operations)
Oversee on-going reporting processes (e.g. Monthly/Quarterly Reports, Client First)
Manage ESS Knowledge Management team
Work with ESS Product Director to define/develop ESS service products
Work with JLL Marketing to develop implement marketing programs
Interacts with JLL Finance/Accounting to manage ESS financial operations/reporting
Develop new business development support materials, including proposal baseline, case studies and business statistics
Monitor personnel systems and assure ESS compliance with policies and programs (e.g. IPMP)
Manage budgeting/forecasting processes
Serve as a subject matter expert in energy or sustainability areas for client interaction, industry events, JLL meetings and public relations efforts
Continually improve ESS business infrastructure (e.g. policies, procedures, systems)
Bachelor’s degree in business-related field
10+ years of experience developing, implementing and managing sustainability programs
Proven ability to deliver results in challenging environments
Understanding of and commitment to client service
A desire to work within a diverse, collaborative, and driven professional environment

Ccb-business Operations Director Resume Examples & Samples

Managing and delivering strategic initiative across the business
Working with Legal and Compliance partners to interpret and understand impacts of changing regulatory landscape
Working across CCB’s platform and business leaders to address any impacts
Partner with senior management to deploy and continuously improve the end-to-end operating model, addressing problem resolution as identified
Preparing and delivering updates for senior management
Liaising and engaging partners in other regions to achieve global consistency where practical
Ability to multi task, juggle multiple projects and deliver to a tight deadline
Proactive, highly motivated self-starter
Highly detailed-oriented
Ability to create and drive business strategy
Experienced at dealing with and presenting to all levels of management
Ability to influence process improvements beyond organizational boundaries

Director, Online Business Operations Resume Examples & Samples

Manage employees and contractors responsible for day-to-day operations of sites: sales, customer service, account management, content creation, product development, etc
Build expert-level understanding of the vertical consumer space, and how our portfolio of sites can maintain and grow their leadership positions
Develop key business requirements for feature development on the sites and work closely with developers and designers to implement
Develop and manage operational budgets, and perform periodic cost and productivity analysis
Help with due diligence and transition activities associated with new website acquisitions
Build relationships and partnerships to help expand exposure and success of portfolio
Drive product prioritization and product development activities
Own the P&L

Director, Business Coaching Operations Resume Examples & Samples

Determines customers’ needs and desires by specifying the research needed to obtain market information
Recommends the nature and scope of present and future Business Coaching modules by reviewing product specifications and requirements; appraising new product ideas and/or changes to current modules
Assesses market competition by comparing the Business Coaching offering to competitors’ products
Provides source data for Business Coaching communications by defining marketing communication objectives, including case studies, focus group/pilot project findings, CE content, and presentation materials
Assesses Business Coaching content by calling on customers with Business Coaches quarterly and evaluating the effectiveness of the content
Brings new modules to market by analyzing proposed product requirements and development programs, preparing ROI analyses (both internal and external), and partnering with other AmerisourceBergen departments such as IT and Marketing
Provides information for management by preparing short-term and long-term product forecasts, results reporting and analysis, answering questions and requests internally and externally
Provides training and development to Field Business Coaching team to ensure consistency, effectiveness, and quality across all Business Coaching modules
Recruits, selects, orients, and trains Product Management staff (Analysts and Trainers)
Create skill progression plans to help the Product Management team achieve their development goals through continual training in the appropriate areas
In accordance with the National/District goals, directs and sets performance goals, tasks, and initiatives
Work with Directors of Field Business Coaching to on-board new Business Coaches, ensuring appropriate initial and continual training
Conducts performance reviews in accordance with AmerisourceBergen policies and performance management procedures; coaches and counsels the Product Management Team (Analysts & Trainer) on their goals, achievements, and areas for improvement
Represents the Business Coaching team at company and national trade shows, often presenting a CE
Manage the various pilot programs, testing new concepts/offerings
Develops presentation materials for use in local and regional meetings as well as annual trade show
Must consistently display the motivation, drive, and effort necessary to meet and exceed Business Coaching objectives
Must be willing to work extended hours, as needed, in order to meet Business Coaching objectives
Must be willing to travel extensively (including overnight travel) as required to effectively manage the geographic territory; also must travel to events such as conferences, national, and district sales meetings as required
The ideal candidate will have a minimum of 10 years of experience in finance, business administration, or the various aspects of pharmacy operations
The candidate will have strong relationship building, communications and writing skills, excel at multi-tasking and be a problem solver
Successful candidates will be strategic, creative, and results driven
Ability to travel up to 75% required
Bachelor’s degree in finance, business administration, or related field or equivalent work experience required
Product Management, People Management, Understanding the Customer, Product Development, Requirements Analysis, Pricing, Planning, Competitive Analysis, Sales Planning, Inventory Control, Financial Planning and Strategy
Ability and commitment to identify opportunities to develop productive Business Coaching products
Competent working knowledge of the retail pharmacy industry including trends and challenges facing customers
Advanced knowledge and understanding of value and profit
Advanced knowledge of techniques to improve profitability of a small business
Ability to communicate effectively both orally and in writing, and adapt communication style to various audiences
Ability to actively listen and influence others with different points of view
Advanced analytical and probing skills, including proficiency in related computer programs such as excel, power point, and word
Strong interpersonal and relationship-building skills
Strong organizational and prioritization skills; attention to detail

Director, Business Unit Operations Resume Examples & Samples

Identifies value creation opportunities and develop timelines, deliverables, and measurements to ensure value is realized. Independently leads the development and implementation of management tools to maximize sales and operational efficiencies. Provides operational guidance, develops appropriate models, and prepares recommendations regarding proposed business opportunities. Recommendations ensure reasonable and appropriate revenue and cost projections, identifying significant trends and influence the decision-making process. Sets departmental vision and goals in alignment with strategic intents. Effectively communicates strategy with measureable success to leadership for self and team
Ensures adequate staffing levels are in place to drive administrative and operational support with focus on margin. Collaborates broadly in the recruitment and identification of top talent for all roles. Develops framework for appropriate goal setting and individual develop plans. Ability to communicate performance expectations and desired outcomes regularly. Institutes succession planning for all key roles. Fosters collaboration amongst Region, Business unit, and corporate functions
Direct and manage the specified Region’s individual site budget process, and compensation development process, directly coordinating the activities with site, Regional, and corporate staff as well as other key operational personnel within the BU to ensure all business activities and drivers are appropriately and reasonably articulated and projected results documented
Lead and direct site administrative personnel. Proactively partners with all levels to ensure adherence to policies & procedures as well as the maintenance of a sound control environment. Ensure new programs and processes developed are effectively communicated and implemented seamlessly and consistently to prevent, manipulation of company systems and records, employee theft and inaccurate financial reporting among other items. Work with other corporate, and business unit, groups to continually strive for consistency and improvements. Identify, provide and implement training on system applications (i.e. Salepoint, CRS, Epny, FoCus, etc.) and modules (i.e. accounting, commissions, contracts, tour reception, gifting, marketing administration, etc.) as needed
50-60% travel is required-some local and out of town travel
Expert knowledge of GAAP as well as financial and statistical analysis
Extensive knowledge of MS Office specifically, MS Excel
5 to 7 years progressive financial experience
Team management skills mandatory
Must be self-motivated, being able to manage multiple projects while incorporating work style with team objectives at both the Regional, BU, and corporate level
Must be decision-minded, capable of providing senior management clear paths to optimal results desired

Business Operations Director Resume Examples & Samples

Lead a team of regional planning leads, establishing strong management discipline to ensure consistent execution across all 14 regions and ~5,300 branches
Develop business processes, reporting and analytical tools to equip planning leads in adding maximum value to their field based business partners
Partner with field leadership, HR, Recruiting, Training and Finance to lead a planning process to proactively hire to a forecasted plan, ensuring talent readily available to fill open positions quickly
Identify and resolve scheduling and service level challenges in field, where staffing levels are not supporting volume. Proactively partner with field leadership on root cause evualation and remediation plans
Leverage insights from field to drive upstream process and planning improvements to better serve field leadership
Program Management: Demonstrated experience in driving large, complex program that required the coordination of activities across multiple stakeholders across the firm
Process Improvement: Experience in analyzing and decoding complex and ambiguous operational environments, identifying improvement opportunities, driving leadership alignment and execution to an improved end state

Business Operations Director Resume Examples & Samples

Develops business models with program directors focused on revenue production and expense control. Coaches staff on these plans with positive financial results
Manages all functions of accounting and business operations, ensuring that legal and audit requirements are met and that best practices and maximum efficiency are obtained
Manages the annual independent audit, the preparation of financial statements and the IRS 990 tax form. Prepares or oversees the preparation of required audit schedules; maintains records; acts as liaison with audit team and YMCA Finance Committee
Provide direction to key department staff and directors in finance management and human resources
Develop and manage YMCA contracts
Oversees and provides leadership to the annual budget process including: issuing guidelines and procedures; training staff, auditing budgets, overseeing data input and preparing reports
Implements appropriate systems and internal controls to adequately safeguard the YMCA’s financial resources and to provide a solid basis for accurately reporting financial data
Prepares or supervises the preparation of outside reports and filings
Oversees the month-end and year-end closings and the preparation of statements and reports
Manage and oversee personnel and payroll administration including maintaining records and related systems

Business Operations Director Resume Examples & Samples

Partner with local management team and shape China's overall positioning and offerings
Overall accountable for on-time and quality execution of projects supporting all lines of business
Remove roadblocks and make strategic and tactical decisions to move projects forward to ensure on time execution within budget
Demonstrate willingness to do whatever it takes to meet ever changing departmental and customer needs
Develop, coach and motivate staff to peak performance
Work with Client Service and Project Management teams to manage operational finance matters including commercials for new projects and business pitches, support for commercial negotiations and client contracts
Deliver financial transparency and best-in-class commercial services for China
Improve negotiations (internal and external) and share best practices across the region with the APAC HQ team
Work with finance in the revenue recognition and reporting of client profitability
8+ years experience as Operations Director or equivalent in an advertising agency
Must possess excellent verbal, written and interpersonal communications skills in both English and Mandarin
Expertise in clients’ accounts management, resource and budget estimation and financial tracking and accountability
A problem solver that is highly motivated, enthusiastic, possess desire to win and is a self-starter
Must possess proficiency in interpersonal and coaching skills including the ability to lead and inspire personnel to achieve goals

Business Operations Director Resume Examples & Samples

Bachelor's degree in related field or equivalent preferred
Three (3) years or more years related business management or office management experience
Understanding of basic accounting concepts and applications including cash reconciliation, accounts receivable, and accounts payable
Experience with standard business software and office machines
Creates, implements and sustains business operating systems for the region
Provides leadership and support to the annual fundraising campaign and volunteer committees/boards as assigned
Coordinates special events and activities
Manages branch accounts receivable. Ensures daily deposits of all cash
Recruits, trains, and supervises assigned staff and volunteers
Reviews the daily cash reconciliation. Reviews and follow ups on returned checks and bank drafts
Assists region staff and serves as the point person at the branch for software and business questions. Models relationship-building skills) in all interactions
Coordinates month-end closing and reviews the regional financial statements. Assists regional staff in annual budget development
Oversees office functions such as petty cash, office equipment and supplies, etc
Manages purchasing of supplies and equipment for the region
Reviews payroll related transactions for accuracy and completeness. May assist new employees with on-boarding processes
Coordinates and supports assigned aspects of the annual support campaign at the region
Provide administrative support to the VP of Operations

Business Operations Director Resume Examples & Samples

Partner with senior leaders across CCB Operations to develop and refine location strategy, clearly determining an end state vision
Identify and manage portfolio of projects to support implementation of long term strategy
Partner with CAO, GRE and other stakeholders to drive location strategy initiatives

Associate Director of Business Operations Resume Examples & Samples

Monitor the core budgets of the lab to ensure financial stability of the unit and budget preparation
Collaborate with faculty in budget development for grant proposals and with campus units to facilitate the applications/submission process
Oversee post-award administration of project funding including reconciling budgets and expenditures, monitoring grant and contract activity for compliance, creating and preparing financial reports, and tracking sponsor billing
Facilitate project close-out functions; Assists faculty with budget/expenditure projections across multiple funding sources
Ensure Self-Supporting CFOAPS are in compliance with University rules and regulations and perform rate calculations for both existing and new specialized Self-Supporting funds and submit for campus approvals
Responsible for maintaining Activity Reporting System (ARS), this includes ensuring that effort is correctly maintained and allocated to appropriate funds and ensuring that cost share commitments are documented for federal agencies
Responsible for the preparation of special financial reports for departmental management
Supervise business office staff for CSL this includes: monitoring and approving leave requests, providing performance evaluations, acting as a mentor, delegating duties, etc. Staff includes Academic Professional and Civil Service employees
Continuously review business office procedures and implements changes to operating efficiencies as necessary. Serve as a member of CSLs leadership team by attending meetings and relaying to department head new policy or procedures that will be taking place
Review CSL policies related to business operations in accordance with University policy and procedure. Interpret agency and university guidelines/policy as they apply to submissions of proposals, post-award activity and reporting requirements
Serve as departmental P-card & T-card Manager, including deciding which individuals require departmental cards, setting spending limits, reviewing exception requests, documenting misuse of departmental cards, suspension of departmental cards and provide guidance for purchasing and general accounting questions and policies
Monitor and approve TEM, iBuy and Purchase Orders ensuring compliance with federal, state and University guidelines related to fiscal transactions and provide training to professional staff in University regulations and procedures related to finance
Unit approval for iCS contracts
Assist the Associate Director for Administration with the review of appointment and payroll transaction
Assume additional appropriate related business duties to further the mission of the laboratory

Business Operations Director Resume Examples & Samples

Work with the Chief to develop the implementation plans and implications for the defined strategy
Assist the Chief in activities related to the Institute Executive Committee
Coordinate with the business/subject matter staff lead to manage the activities and meetings of the Institute Education Committee, Data/Technology Committee and Patient Powered Research Network Committee
Provide leadership to essential business functions such as intellectual property issues, human resources management, goods and services contracting, and accounting and financial reporting, including managing expenditures within the approved appropriations and budgets for Institute
Provide oversight to assigned staff as necessary
Drive a program of continuous improvement across the span of Institute operations
Collaborate with the Chief of the Institute, CEO and the Development and Fundraising teams in the donor cultivation and solicitation process
Facilitate and serve on the Institute Core Team
Collaborate with the Chief of the Institute, the Chief Science and Medical Officer, the CEO and Chief of Staff, and other Science Volunteer and Staff Leaders to
Cultivate, convene and steward a Diverse Thought Leader Panel of the larger Cardiovascular (CV) Community to create a global blueprint and vision for precision cardiovascular care and prevention 10, 15, even 20 years in the future that acts as a beacon for researchers and groups, including and beyond AHA
Create, market, review and oversee a portfolio of transformative grants (Pathway Grants, Grand Challenge Awards, etc.) to include Data Science Awards and Community Development Research Awards, broadening the field of experts working in CV Precision Cardiovascular Care (bioinformatics, etc.) and promoting integration efforts to improve data sets or user-experience
Support data discoverability and access through a technology platform and customized portal
Help to assemble a diverse, expert translational panel for the Institute, to help push research toward impact via accountability, transparency and dissemination of findings
Support the offering of key enabling services and tools to boost research, i.e.: Data Docents, analytics as a service, etc. Help facilitate (internal & external) strategic collaborations and formal partnerships to optimize CVGPS capabilities. Drive the same strategic development activities with and through external partnerships including public, academic, foundation and industry
Strong ability to undertake and deliver long-term strategic and administrative planning
Exceptional staff and volunteer management experience and successful track record
Previous experience and comfort with financial planning, budgeting, developing legal agreements, intellectual property issues, human resources, management, and high-level volunteer committee work
Deep experience managing complex, multi-site, matrix organizations
Demonstrated history of operational efficiency and improvement in complex organizations
Senior level administrative management experience in a comparable not-for-profit, academic, industry, or government setting
Strong negotiating skills with clear and concise written and oral communication
Effective and concise communication experience and skills; oral and written
Prior customer relations account experience
Base location in Dallas, TX with occasional domestic travel up to 30% of the time. Possible limited foreign travel
Preferred graduate degree in Science, Medicine or a related field

Director, Business Performance & Operations Resume Examples & Samples

6+ years experience in project management, requirements definition and/ or deployment of business requirements to information systems
5+ years managerial experience communicating, and providing service to internal/external clients customers
Experience in designing, building, and implementing business solutions which may include using information technology. Significant experience in project management, requirements definition and/ or deployment of business requirements to information systems
Experience in project management, program leadership, and/or Six Sigma leadership within a information services business, including operating in a highly matrixed organization
Experience in Service Delivery or Service Leadership
Experience leading, planning and analysis within a large, multi-unit organization
Foster strong working partnerships with various cross functional teams to ensure quality deliverables and deadlines are met
Ability to gain commitment and acceptance for timelines, deliverables, and staffing to ensure successful program execution
Candidate should possess strong project management or Six Sigma skills moving concepts through design, development, implementation and continual improvement
Must possess excellent verbal and written communication skills; be self-directed and solution-oriented
Attention to detail and ability to manage with tight deadlines, ambiguous information and in dynamic situations
Skills to coordinate multiple resources across the organization and prioritize competing activities
PMP Certification or Six Sigma Black Belt preferred
Advanced knowledge of project management or building system solutions and/or business applications. Highly knowledgeable of funding proposals. Very strong writing, negotiation and presentation skills. Collaborative, customer-focused and able to create visible value. Thorough knowledge of building system solutions or business applications. Working knowledge of funding proposals. Collaborative, customer-focused and able to create visible value

Senior Director of Business Operations Resume Examples & Samples

Strong business skills and knowledge preferably in a software business. Must have clear understanding for example of typical software business models, GTM strategies, software P&L
Ability to quickly and efficiently sort through data to identify key issues or variables to consider in making critically important strategic decisions
Strong analytical, communication and problem solving skills and the ability to work with all levels of management and across multiple and varied functional teams from working to executive level
Ability to work with executives to accomplish organizational priorities and guide VP and leadership team through the impact of decision alternatives
Track record of understanding and supporting technical, business and professional requirements
Ability to be proxy for VP
Expert Level Power Point Presentation Skills (Ability to fully utilize the products advanced features)
High level of motivation; self-starter; drive for results
Ability to work effectively with and in leading cross-group and cross company initiatives
Proven experience providing leadership through others & making others great through mentoring & coaching
Outstanding cross-group and organizational skills, as well as attention to detail
Ability to effectively multi-task and prioritize in a fast paced environment
Excellent interpersonal and communication skills, experience communicating at the executive level
79456BR

EFM Business Operations Director Resume Examples & Samples

Serve as single point of contact (SPOC) at the regional level to execute COE-developed strategy to meet emerging J&J and customer needs
Ensure all sites have strategies and master plans to drive effective utilization of assets and space
Acts as a single point of contact (SPOC) across the global portfolio for activities that are unique to a single J&J Business Segment (e.g., capital planning, budget roll-up, etc.)
Ensure effective project management capability is in place to drive cost effective, safe and reliable delivery of facility upgrade and improvement projects
Liaise with COE, regional organization, and Sector Business Operations counterparts to devise and deploy processes to ensure consistent facilities operations practices
Execute Performance Management governance and reporting requirements at the regional level and below
Coordinate and support the execution of Site, Sub-Region, and Regional performance reviews
Leverage metrics and benchmarks (both internal and external) to identify best practices, cost reduction and process improvement
Partner with COE and Regional Lead to foster culture of continuous improvement driven by metrics, benchmarking, and best practices
Manage budgets for special enterprise-wide EFM projects; approve and monitor regional capital and expense budgets
Partner with Finance, support the regions, and collaborate with COEs to track budget vs. performance and to adhere to consistent cost allocation methodologies
Establish and enforce methodologies to generate savings and optimize the business while deepening the regional focus
Link to broader FM organization and Sectors and manage relationships with business partners in Finance, IT, Engineering, Make excellence, PMO, and Procurement
Establish relationship with Sector Make organizations and Sector leadership to draw connections between EFM strategy and sector strategy; funnel recommendations to COE to inform global strategy development
Develop business case fact base to drive improved decision making and implementation
Assess the degree of change required to successfully execute strategy and incorporate relevant change management techniques into the implementation plan to drive the change smoothly and ensure successful execution
Develop multi-year plans to execute COE-developed strategy, categorizing plans by region and segment
Manage EFM user interface for segment-specific planning and accounting tools such as TM1 and Insantis
Minimum 10 years of experience in business process development and execution is required
Experience working and socializing strategies within a complex regionally driven organization
Ability to analyze complex issues using critical thinking, problem solving, and sound judgement
Successful track record of leading a team at large, multinational enterprises with manufacturing and non-manufacturing sites; specific experience around governance and performance management required
Experience developing process maps, financial models, metrics and measures, and statistical analyses strongly preferred
Ability to understand systems requirements, transactional (CMMS, CAFM), analytical & reporting tools, customer interfaces, and data warehouses required
Familiarity with FDA, GMP, and ISO requirements within the facilities environment and ability to direct interactions with other technical functions preferred
Ability to write clear, concise, and informative reports
Ability to work with sites of varying size, complexity, needs, with agility and excellence
Must be able to travel on a regional and international basis up to 20-30% of timeFacilities (Generalist)

Director, Business Unit Operations Resume Examples & Samples

Lead team to deliver cross-functional execution of divisions' programs to meet and exceed objectives and financial goals. Manage and develop individual employees and may manage managers
Ensure product portfolio prioritization within a division and align budget
Track and adjust OPEX (operating expense) spending in alignment with project plans and spending targets. Ensure that AOP, financial and product objectives are met
Responsible for business process creation and continuous improvement within the BU
Manage and drive division COGS (cost of goods sold) reduction plans and ePLCs to deliver GM (gross margin), lead-time and cycle time targets
Drive division level coordination of business continuity planning, crisis management, and safety compliance including lab safety practices
Ensure all ePLC (enhanced product lifecycle) project operational deliverables are supported and completed
Partner with Division GM and Staff to execute key non-technical programs. May serve as chief of staff. Develop and drive cross-divisional and cross-functional programs
Demonstrates broad and comprehensive understanding of different systems, theories and practices

Director, Athletics Business Operations Resume Examples & Samples

Experience working in a NCAA D1 athletics department
Experience with payment vouchers, purchasing cards, reimbursements and travel expenses
Experience proposing, writing and communicating relevant policies
Demonstrated knowledge of NCAA rules and regulations as it relates to business operations
Resume/CV
Three professional references (personal references are not accepted)

Director, Athletics Business Operations Resume Examples & Samples

Direct the day-to-day business operations of the Athletics Finance Office, including but not limited to accounts payable activities, purchasing cards, reimbursements, travel expenses and journal entries
Supervise, train and evaluate 2-3 full-time employees
Monitor the work in progress of direct reports, ensuring that their duties are completed correctly in an efficient and timely manner
Resolve problems and issues affecting the Finance Office and recommend measures to improve the effectiveness and efficiency of the Finance Office
Ensure that relevant financial policies and procedures are communicated to SDA staff, developing and directing educational materials and training sessions as needed
Primary Finance Office liaison with ASU Financial Services, which includes the areas of accounts payable, PCard, travel and accounting
Maintain and update Finance Office policies and procedures manual. Propose changes to senior finance staff
Persistent evaluation of Finance Office internal processes, recommending and implementing improvements as needed. Maintain Finance Office process manual
Limited signature authority on SDA accounts
Participate in the planning and developing of SDA budget, including direct oversight and monitoring responsibility for assigned accounts
Prepare financial reports as assigned
Assist senior finance staff with the development of Finance Office goals
Represents SDA and serves on various department and/or university committees as assigned
Represents ASU’s and SDA’s mission, vision and values. Serves as exemplar for personal and professional integrity
Three (3) professional references (personal references are not accepted)

Associate Director, ACO Business Operations Resume Examples & Samples

Accountable for driving line of business strategies across the Clinical Transformation Accountable Care Organization team to improve results
Review of economic analysis of ACO program-level outcomes and identify strategies to improve results
Participate in regional ACO performance reviews, identifying line of business trends and researching those that can be addressed and remediated
Support RFP responses and activities for Patient Centered Medical Home models and ACOs
Drive the development of line of business specific program outcomes summaries, for sharing with executive leadership of each line of business on a regular basis, including insights and specific tactics to be implemented to improve results
Support the clinical transformation processes supporting the Clinical Services business planning cycle, including specific line of business activities
Program Management of our ACO Innovation process, which assesses, prioritizes and directs innovation initiatives within our large national ACO footprint
Build and maintain relationships with national and local teams (Medicare/Medicaid/Commercial Leaders, Networks, HCE, etc.)
Ability to understand, interpret and recommend strategy on financial and clinical results
4 year degree
Program Management experience within healthcare inclusive of working with providers/health plans
5+ years of health care experience
Working knowledge of insurance-related variables in Medicare OR Medicaid OR Commercial health plans
2+ years of experience analyzing, interpreting data/performance results and developing action plans
Working knowledge of value-based care, preferably Accountable Care Organizations
Excel, Word, PowerPoint, Outlook
Demonstrated presentation skills
Process improvement methodology experience (Lean, Six Sigma)

Global Business Operations Director, Itero Resume Examples & Samples

Understand required workflow and regional differences to develop one process to support all regions
Develop reporting and measurements tools to identify trends and business status
Lead cross functional projects targeted at optimizing business operations activities and work closely with the AlignOne team
Analyze and develop WW CI processes and implementation of multi-discipline operational activities
Order entry processes – simplify and implement efficiencies
Onboarding – processes and communication. Working closely with professional education and marketing teams
Services business stream – renewals, fulfillment
Serves as liaison between sales and operations teams to develop concepts and coordinate process knowledge
Guide and coach Regional Business Operations teams
Bachelor’s Degree or equivalent, MBA preferred
Minimum 12 years of business operations experience
Must have commercial operation management experience from equipment companies (mid–size), medical equipment preferred
Operational/Service management and medical device experience preferred
Ability to work in matrix organization and make an impact
Must possess demonstrated analytical skills and thrive in a detail-oriented environment
Must be able to develop and deliver effective presentations
Internal corporate, project management and execution and operational experience preferred
Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus
Work Environment: The noise level and temperature in the work environment is usually moderate

Business Operations Director Resume Examples & Samples

Oversee or lead the planning scheduling, monitoring, evaluating and directing of projects to ensure a complete business solution is implemented
Drive Continual Service Improvement and innovation, ensuring operational and profit improvement
Drive standardization efforts to deliver reporting and manage service delivery
Understand market, industry and competitive environment
Create differentiated service delivery methodologies
Create business plans for target solutions; Review, approve, accept customer proposals and determine ability to deliver
Create and manage service development project plans; Support implementation of new offers during pilot phase
Define the key service delivery performance metrics and scorecard
Facilitate the gathering and redistribution of best practices across the regions; Drive standardization efforts to deliver reporting and manage repeatable offers, as well as the manage the business
Develop audit process and conduct them to check compliance
Acts as a key advisor on business performance
Set vision and direction for knowledge management within NCR Services
Integrates analysis of business process, objectives and strategic direction in resolving problems
12+ years of related experience including leadership of others
Ability to work as an individual contributor and a team manager at the same time
Strategic thinker with good understanding of the cultural and operational differences across the NCR Services Organization
Problem solving and analytical capabilities with project management experience
Multi-country operations experience
Knowledge of business intelligence applications and architectures

Business Operations Director MW Zone Resume Examples & Samples

Establish strategic and operational programs to attain Customer Service financial, operational, top line growth and customer satisfaction goals to grow and optimize business results. Ownership of service workflow management
Develop plans to exceed performance in Operational KPIs to include: Operating Expense, Material Consumption, On-time Preventive Maintenance, Inventory Accuracy, MTTR, MTBF, Concession Management, and Profitability
Drive margin improvement through key revenue growth programs such as LIFE solutions, time & material, contracts. Drive forecast accuracy
Provide leadership regarding business and sales decisions in support of cost effective, high quality service delivery within the zone
Partner with Service Sales and Commercial operations on the development of strategy on large equipment and service RFPs that support zone service growth goals
Lead financial initiatives and productivity projects associated achievement of with AOP and RoFo targets for the Zone
Bachelor's Degree in business required. MBA preferred and/or equivalent work experience
Field Service management experience strongly preferred
Experience in the medical devices industry is a plus but not required
Strong analytical background, demonstrated critical thinking skills
Ability to think creatively; ‘out of the box&#8217
Effective communication skills including demonstrated stand-up presentation skills, group facilitation
Excellent interpersonal skills with ability to interact effectively in a team-based organization across multiple remote locations/departments with management and individuals of various levels and backgrounds
Results orientation. Capable of making commitments, setting priorities, and delivering results on time and on budget
Project management skills. Ability to facilitate/lead project teams
Advanced PC skills with demonstrated knowledge of MS Word, Excel, PowerPoint, Project, Visio
Demonstrated success in developing and implementing strategic and tactical business plans
Flexible work style and ability to adapt to internal and external customer requirements
Excellent time management, organization, analytical, problem solving, and listening skills

Director of Business Operations, Cylab Resume Examples & Samples

Greater security and privacy researcher and student community across multiple departments
Effective and efficient research and department budgetary processes (e.g., projections, external and internal reporting, contract negotiations, etc.) to support the same. This position acts as the financial officer for the institute
Effective and efficient management capabilities to achieve organizational objectives
Bachelor's degree in finance, accounting, business, or related field required; Master's degree preferred
Minimum 5-8 years of relevant accounting, finance, business administration/operations experience required
Certified Research Administration (CRA) preferred
Prior experience in a research based, higher education environment preferred
Management and HR experience preferred

Business Operations Director Resume Examples & Samples

Coordination and Supervision - Coordinate, manage and monitor workloads / inventories within and across peer distribution teams with a focus on meeting service level agreements, reducing impact to overtime and aligning capacity to ensure the success of all teams
Policy, Process and Controls – Continuous improvement over processes, policies and controls in support of organizational strategic and common goals. Formulate, implement and ensure adherence to departmental and organizational policies and procedures to maximize output while ensuring adherence to rules & regulations
Performance Development / Management - Establish and oversee organizational structure and talent through

Business Operations Director Resume Examples & Samples

Serve as liaison between finance and sales, including ownership of key inputs for forecasting and insights to achieve revenue goals
Manage projects and critical product migrations across the Trade Credit line of business, ensuring coordination between all cross-functional partners, including but not limited to Product, Tech, Marketing, Finance, etc
Develops detailed project plan(s) for cross LOB initiatives as well handle the day-to-day management of the tasks, dependencies, issues, reporting and other associated project management tasks necessary to achieve desired business outcome
Provide focused and effective collaboration across cross-functional teams throughout the various project phases to ensure successful implementation and follow through
Builds key relationships throughout the organization and serves as champion for line of business
Conduct ad-hoc analysis as required in support of business strategy

Senior Director European Business Operations Resume Examples & Samples

Bachelor's degree in Business, Marketing, Engineering or related subject. Master’s degree is strongly preferred
12+ years management and leadership experience in global operations in a corporation that operates transnationally
At least 5-8 years of business-to-business marketing experience to C-Class industry, academic and governmental leaders
In –depth knowledge of technology professions represented by the IEEE (e.g. engineering and computer science) is strongly preferred
Experience in industry relations, public policy and intellectual property and standardization is strongly preferred
Knowledge of Intellectual Property (copyright and patent) systems preferred
Proven ability to understand and address the issues and the opportunities arising from doing business across language, culture, currency and political system boundaries
Demonstrated experience developing long-term approaches that redefine problems/opportunities in anticipation of changing regional business conditions
Exceptional writing and oral communication skills
Adroitness with priorities to handle multiple projects and overlapping deadlines
Diplomacy and cultural sensitivity experience and skills necessary for interacting with organizations throughout Europe
Experience negotiating complex and strategic partnerships between large organizations
Must have a current passport to support international travel
Must be a technologically savvy knowledge worker who seeks out technology solutions to business challenges. Familiarity with Microsoft Office applications, Email, Internet, among others
Ability to work cooperatively and expeditiously with staff, volunteers and corporate/ philanthropic foundation leaders
Must be able to accept constructive criticism and yet continue to assert own ideas and maintain creativity and integrity
Must have a positive professional work ethic and high level of personal integrity, ethics and diplomacy
Ability to monitor changing markets and trends, deduce the implications for the IEEE and its members, and apply this knowledge to the organization's strategy to develop relationships
Exceptional interpersonal/human relations skills combined with resourcefulness and professionalism in contacting/gaining access to senior management/executives of targeted organizations
Ability to concurrently handle multiple projects and overlapping deadlines
Ability to manage staff in a matrix environment
Is fluent in German and English

Director of Business Operations, APJ Resume Examples & Samples

Articulate a three-year strategy/set of strategic drivers for the region
Help ensure adherence to our global policies, including the Code of Ethics and the Anti-Bribery Policy
Create local empowerment focus and associated delegated areas of authority
Communicate the annual plan and geography-based strategy across the region
Actively support global expansion and associated risk management in the region
Communicate a clear set of objectives in their MD capacity; and
Act as a ‘One Akamai’ and culture steward
Gain a good working knowledge of the strategic aims of the region and the regional business plan and build strong relationships with the regional leaders
Coordination of short, medium, & long term strategy planning, including facilitation of regular status updates and refreshes as well as supporting the MD in managing the end to end regional planning process
Manage efforts to align and document strategic objectives to functional and divisional groups across the region
Manage rhythm of business preparation and follow up, including QBRs, Operating Committee meetings etc
In partnership with the regional MD implement programs to ensure attainment of business plan for growth and profit
Oversee day-to-day management of resulting and existing projects, helping to prioritize project work and drive operational excellence and efficiency programs based on team resources, capabilities, time and regional focus
Identify and report external factors that may impact company’s business development and delivery activities
Responsible for the development and implementation of an operational regional risk management framework, assessing internal and external risks to regional operations and partnering with the European Leadership Team to mitigate these operational risks, and ensuring that appropriate escalation measures are in place
Set up regular review mechanisms with the APJ business leadership to ensure a consistent approach to measurement, education around regional strategy and accountability
Responsible for coordinating the production of analysis and reports around regional activity and achievements to regional and executive leadership team, partnering closely with Finance on fiscal reporting
Partner closely with GREWP and HR on regional business continuity planning and emergency response processes
Responsible for preparing targeted communications and presentations for meetings, summits, off-sites, and announcements in a timely fashion
Coordinate the operations function and provide direction and structure for delivery of key projects
Establish key performance indicators for APJ operations and regional delivery activities
Continuously review the function’s performance and monitor external benchmarks to maintain a continuous improvement ethos
Bachelor's degree in business or related field, advanced degree preferred
Excellent networking and interpersonal skills, with a proven ability to successfully collaborate across teams
Proven experience in effecting change, through effective cross group collaboration
Experience leading and executing projects in a complex matrix organizational environment and work on several diverse projects at the same time
Attention to detail, with a proven results/execution orientation
Capable of strong individual contribution and influence across non-direct reporting teams
Ability and emotional maturity to work in a productive and cooperative way with a variety of people
Strong analytical and communication skills with the ability to influence
Ability to translate ideas into clear, high impact e-mail communications and presentations
Ability to maintain good judgment in fast-paced, high-stress environments whilst maintaining the highest level of ethics and integrity
Strong oral and written communication skills, and presentation-building ability
Adaptability, flexibility and the ability to deal with ambiguity associated with working in a fast paced and changing environment
Strong program and project management and negotiation skills while working within established business priorities and constraints
Demonstrated problem solving skills; the ability to deal with conflict and multiple constituencies and manage multiple simultaneous objectives is imperative
Previous experience in either a business operations role
Advanced proficiency in Microsoft Office suite of products specifically Excel and Powerpoint
This role will require 25-30% travelling
Certification in, Six Sigma, Lean or other process improvement methodologies, project management and resource forecasting

Director of Business Unit Operations Resume Examples & Samples

Collaborates with areas of the business on high level strategic projects to advance the ARD strategic plan attainment. Provides advice, oversight and guidance to projects of high importance to members of the ARD Leadership Team to ensure success and alignment of objectives
Coordinates and liaises on behalf of the President of ARD between all levels of the organization including but not limited to senior leaders, employees or other stakeholders
Work collaboratively with senior leadership and various departments to develop presentations for both internal and external communications. This includes content development for Board of Directors and Executive Committee meetings, quarterly earnings, investor relations presentations and other internal and external presentations. Creating content in collaboration with the President
Manage high-profile, enterprise projects and initiatives to enable the commercial organization to operate more efficiently and effectively
Coordinate development of commercial strategic planning process through interactions with other departments and internal functions that support the commercial businesses, including strategy and portfolio management, and operations
Trusted advisor to the President on strategic, operational and personnel issues
Collaborate with the President of ARD and other senior leaders to manage the day-to-day administration of the business. This includes ensuring reporting of key performance indicators, business performance results and scorecards on key initiatives
Collect and analyze information and use critical thinking skills to troubleshoot issues and make strategic decisions in support of assigned executive level projects. Effectively fills in gaps in information within the Commercial businesses by effectively working with other senior leaders across the organization
Responsible for ensuring leadership team productivity, decision-making and achievement of annual and long-term goals
Facilitates alignment of objectives and enable execution across division and company by organizing and coordinating the activities of the Operating Committee and ARD Leadership team meetings. Responsibilities include coordinating agenda, follow-ups, reports and key presentations
Prepares correspondence, memoranda, reports and other material of a highly confidential nature and composes and initiates routine correspondence and memoranda independently to address organizational needs
Prepares and delivers both written and verbal presentations as required. Must be able to communicate with tact, judgment, empathy and energy
Effectively demonstrates leadership qualities desired in the organization
Performs other work-related duties as assigned
8-12 years of pharmaceutical experience in commercial or non-commercial functions (e.g. Finance, Marketing, Sales, BD&L, Communications, Strategic Portfolio Management, R&D or Operations). Individual must have proven project management experience, exceptional financial and analytical skills and the ability to understand the strategic levers in operating a business
Ability to align cross-functional stakeholders around clear objectives and drive execution against the objectives
Leadership through influence
Active Listening
Strong Business acumen
Ability to prioritize to meet deadlines while multi-tasking
Demonstrated ability to plan and problem-solve both independently and within a team
Excellent communication, written and verbal, and interpersonal skills
Must be expert-level in power point
Individual must be highly motivated and ability to understand and perform job responsibilities with minimal direction

Associate Athletics Director for Business & Internal Operations Resume Examples & Samples

1) Monitor department expenditures to ensure compliance with the State of Wisconsin, University, and NCAA rules and regulations
2) Approve payment of invoices and audit and approve travel expense reports. Prepare post-season travel reimbursements
3) Deposit checks and cash from various sources and perform follow up for outstanding balances
4) Serve as lead for the annual NCAA audit
5) Prepare financial reports including foundation reports, EADA, NCAA, Horizon League reports and UBIT reports for Kress Events Center
6) Preform settlement on ticket sales for all games
7) Prepare the annual department budget in accordance with University and UW-System budgetary process, including materials for the annual budget presentation to SUFAC
8) Monitor and provide budget updates to coaches and other administrators on a regular basis throughout the year to track budget vs. actual reporting
9) Advise the Director of Athletics, other administrators, coaching staff, and other relevant staff in matters related to budgets, purchasing, and travel
10) Assist in the negotiation of contracts for outsourced services vendors
11) Monitor existing contracts to ensure adherence to terms
12) Serve on senior executive team that sets annual department goals
13) Operations oversight for all athletic regular and post season home events at Kress Center and Resch Center and supervise Kress Center Director
Bachelors degree at time of application
2 years of professional experience in accounting or budgeting
Experience working in a university athletics department or athletics conference office
Masters in sports administration, business or accounting
Experience with EADA reports and/or NCAA audits

Business Operations Director Resume Examples & Samples

Responsible for day to day operation of the function, and meeting required SLA’s and standards
Ensure that appropriate training and coaching is provided to the teams
Manage recruiting efforts
Interface with the loan booking and funding team to ensure that there is coordination and sharing of resources in training, reporting and analysis, and other common functions
Develop and manage process and system changes/improvements to drive efficiencies
Solicit feedback from CAF team, service partners, and dealers to identify improvement opportunities of the dedicated team
Ensure the regional team achieves QA/QC goals
Provide outstanding service to dealers. Dealer survey results will be used to measure overall success
7-10 years in running a major operating function
Proven people management skills, and experience in managing management staff
Proven experience in working with department managers to facilitate operational process changes and understand the process change impacts
Demonstrated experience in driving technology changes in an organization
Four year College Degree
Working in a Auto Lending function with a bank or a Captive finance company
Auto leasing experience

Senior Director MGA Business Operations Resume Examples & Samples

Operational Strategy Formulation (15%): Lead strategy for the business operations of the MGA department. Ensure that department is continuously improving towards operational excellence though the leadership of all cross-functional stakeholders in the project and resource planning across the department. Develop, in conjunction with other volunteer and staff leaders, the long term view for the department that establishes a strong an efficient financial future while achieving the IEEE aspiration to be #1 in customer service in the markets we serve
Business Analysis and Operational Assessments(20%): Must demonstrate subject focused skills in operations, financial, and quality management. Leads teams to conduct operational cost analysis, outsourcing analysis and productivity management assessments. This includes analysis of build vs. buy, insourcing vs. outsourcing, etc. Developing requests for proposals and negotiating business solutions for services provided globally. The incumbent should also be capable of performing these assessments themselves when necessary
Strategic leadership of Non-Dues Revenue Sources to MGA (15%): ensure all non-dues revenue businesses within MGA are running in the most optimized possible way (this includes MGA Conferences, Publications, Sponsorships, etc.)
Project and Program Portfolio Management (10%): activities including the coordination of optimal project portfolio mix and project/program rationalization in collaboration with the MGA staff leadership team and MGA Board
MGA Conference Strategy (10%): Ensure the efficient management of MGA conferences, and that these events are in compliance with IEEE conference policies. The incumbent will also be a stakeholder in the development of these policies
Strategic direction of Member Processing Management (10%): Responsible for the department who manages the efficient processing of $60M+ in revenues, and over 80,000 paper member applications with the highest possibility quality. The incumbent will provide strategic guidance to the processing functions and ensure the process is using best in class methods and technology
Leadership and Staff Development (10%): Provides leadership and works to engage and improve the skill set of direct staff in the areas of product management, membership development, member research, student and young professional programs, marketing, budget planning and forecasting. Staff supervision - including hiring, performance management and salary administration
MGA volunteer relationship development support (10%): Must develop relationships with key volunteer leaders across IEEE. Work as partners with IEEE volunteer and staff leaders to establish and achieve the visions of IEEE and the MGA Board of Directors
Bachelor’s degree and/or advance degree/certification in Association Management, Project Management, Business Administration strongly preferred
Minimum of 12 years of experience in an operational environment where outputs are measured via speed, accuracy and cost
Experience in managing revenue generating activities in the $10M to $20M range and budget in excess of $10M
Experience is managing a department with 15+ staff
5+ years experience managing a business that operates with customers in global markets
Must have a working knowledge of applicable personnel laws and policies
Must have experience managing both exempt and non exempt staff
Demonstrated experience working with volunteer boards of directors and volunteer organized initiatives a plus
Demonstrated success in leading and providing direction to cross functional teams
Demonstrated success in generating, executing, and managing project plans
Demonstrated ingenuity, diplomacy, and resourcefulness when dealing with issues that lack precedent
Demonstrated experience managing employees to exceed their goals and improve their capabilities
Knowledge of different customs and norms across the globe a significant plus
Strong data interpretation and analytical skills
Superior written and oral communications skills mandatory
Ability to travel in local and international locations
Fluency in foreign language a plus but not required
Must be a technology savvy knowledge worker who seeks out technology solutions to business challenges and processes
Advanced knowledge and use of Microsoft Office applications, or similar
Intermediate knowledge and use of research and competitive intelligence applications/tools, with direct design and management on online surveys
Intermediate knowledge and use of databases

Associate Director for Business Operations Kavli Nanoscience Institute Resume Examples & Samples

BA degree or equivalent, with at least five years of administrative and/or project management experience
Ability to manage large technical facility and work successfully with staff, faculty, students, and guest researchers
Outstanding analytical and interpersonal skills
Ability to interact with various levels of management, faculty, and donors on sensitive and confidential matters
Demonstrates substantial independent judgment and initiative
Ability to perform complex and sensitive functions requiring the creation and application of innovative procedures
Ability to consistently deliver proactive customer service and support to internal and external customers. Effectively handles all aspects of customer requests
Ability to provide leadership and direction to support personnel
Comprehensive understanding of financial and accounting principles with the ability to research and analyze data
Excellent computer skills, with thorough knowledge of both Mac OS and Microsoft Windows operating systems, and software including Microsoft PowerPoint, Word and Excel
Work experience at Caltech or in an academic setting
Experience with web design and/or website maintenance

Director of Business Agile Operations Resume Examples & Samples

At an enterprise level, leading and managing large, complex enterprise-level projects consisting of multiple Agile teams and/or requiring integration with other activities outside the scope of the Agile teams
At a team level, playing a consultative role to help put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project team
In situations that require a hybrid Agile approach, using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort to achieve the project goals within designated project constraints
In performing these operations roles, you will be expected to use a high level of knowledge and experience in blending traditional project management principles and practices with an Agile development approach in the right proportions to fit large, complex, mission-critical, enterprise-level projects and with the appropriate level of planning and provide the right balance of agility and predictability
Project Planning and Management – Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects
Team Management – Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
Product Owner Support – Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
Process Management and Improvement – Define and manage a well-defined project management process, cross functional workflows w/ clear hand-offs, integrations and dependencies and champion ongoing process improvement initiatives that deliver results to the business and our customers; facilitates strategic decision making
Team building – promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
A proven track record of successfully implementing software or web development projects using Agile methodologies including 8+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams. PMP preferred
Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects. PMI-ACP, CSM, or equivalent preferred
Experience overseeing multi-function project teams with at least 10-15 team members including Developers, Business Analysts, QA, PM, PMK, Sales, Marketing, etc
Balanced business/technical background
12 years directly related experience
BA or BS or equivalent experience is required; MA or MS is a plus
Strong interpersonal skills including mentoring, coaching, collaborating, and team building
Strong analytical, planning, and organizational skills with an ability to manage competing demands
Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
Solid understanding of and demonstrated experience in using appropriate tools

Associate Athletics Director for Business Operations Resume Examples & Samples

Direct supervision of Assistant Business Manager and Athletics Front Office Manager. Indirect supervision of remaining Department administrative staff
Manage daily operations of the Athletics Offices
Sport administrator for designated varsity men’s and women’s teams. Duties include: direct supervision of coaches; oversight of teams; assist with administrative and/or team issues as they arise; coordinate and arrange team travel; and travel with teams
Facilitates transfer of ideas and open communication between senior staff and non-senior athletics staff
Oversees and coordinates the work of others in the department as they relate to fiscal and human resource matters
Oversees and verifies all departmental revenue and expenditures from origination to posting
Manages all f/t and p/t payroll, including the preparation of all personnel correspondence, appointment letters and electronic payroll documents for 80 staff members. Advises staff in regards to all human resource issues and concerns. Advises senior staff on best hiring practices for all open positions. Coordinates with the Director staff flow-chart responsibilities in order to meet the growing needs of a department that is experiencing regular change
Manages the development of general funds and salary budget projections and proposals with the Director of Athletics for the compilation of fiscal year proposals/requests for review and approval by the deans and trustees
Oversees ticket sales and concessions, and all aspects included therein. Manages and updates website for ticket sales. Coordinates design and ordering of tickets. Works with JHU security officers to ensure proper staffing at all events. Supervises independent contractor hired as ticket manager on game days and all ticket takers and sellers (approximately 15 hired per game ~ 7 games per season). Manages will call operations, accountable for gate receipts and revenue reports for each home lacrosse event. Oversees the staffing for game day operations with independent contractors
Manages scheduling and payment of all officials/referees for all home athletics events
Coordinates the implementation of the Lacrosse sponsorship program with the Associate Director to monitor and processes the contracts and revenue from our sponsors. Identifies new sponsor opportunities. This function ties in directly with the annual tax report to properly report our advertising revenue vs. expenses for the department. Works with other departments of the University (i.e. tax department) to ensure compliance with State regulations and procedures in regards to revenue
Conducts research and compiles and reports data for annual tax report, NCAA Report and the Department of Education Equity in Athletics Report
Administrative travel with Recreation clubs and Athletics teams. Consists of ensuring safety of students, assisting with travel coordination, and ensuring students, staff, and Hopkins-affiliated persons uphold the values set forth by University and NCAA (at athletics competitions)
Works with the senior staff to outline events and plan future projects for the department
Coordinates and monitors minor and major capital projects with facilities director
A strong grasp of accounting procedures, strong writing skills, familiarity with university accounting procedures involving check requisitions, business travel and expense, purchasing, and paying invoices
Prior human resource management experience preferred
Prior management and supervisory experience preferred
Must possess excellent communication skills and have the ability to work well with others in an extremely fast-paced, competitive and growing athletics program
Proficiency in Microsoft Office and Excel Required
Working knowledge of SAP and Analysis preferred

Business Operations Director Resume Examples & Samples

Ability to influence on key decisions while leveraging data and analysis
Ability to lead and manage an operational team
Ability to demonstrate strong MMWay skills/behavior
Knowledge of MMFA Distribution system is preferable
Authorized to work in the U.S without sponsorship
High school diploma or GED required

Director, Executive Business Operations Resume Examples & Samples

Bachelor's degree in accounting, business administration or related area and / or equivalent experience / training
Minimum 8-10 years in administrative operations and/or accounting
Minimum 8-10 years in people management
Thorough knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll
Highly developed understanding of organizational culture and must possess political acumen and sensitivity
Ability to effectively communicate with all levels of leadership across EVC&P organization and externally
Expertise in balancing and managing leadership expectations within available institutional resources
Excellent ability to establish metrics for department and employee goals
Excellent project management skills, including the capability of managing capital projects
Excellent interpersonal skills to effectively lead, motivate and influence others and to develop and maintain high standards of customer service
Thorough knowledge of common organization-specific and other computer application programs
Very strong ability to quickly evaluate complex issues and identify multiple options for resolution
Advance degree

Director of Business Operations, Express Lane Resume Examples & Samples

Engage with Organizational Leaders to drive effective product and resource planning and analysis and explore options to maximize the return on our budget
Provide strategic thought partnership in creating new processes and tools to enable speed to market across Create, Update and Fulfill segments of Express Lane business
Partner with key stakeholders from product creation to develop strong centralized processes, tools and execution plans against annual product creation goals and work closely with Geo teams to train and deliver against these. (For example, centralized line-plan review tools, digital sampling and rapid prototyping.)
Provide monthly reporting and analyses to leadership team, covering key operational and product metrics and actionable insights that enable effective management and decision-making
Collaborate with matrix partners, design and development leaders from our global and Geo teams to create and drive an innovative, agile, accelerated calendar model (“Game Plan Process”) in support of seasonal product and key strategic initiatives
Provide day-to-day business operations support and navigation of various corporate processes involving removal of roadblocks to enable speed to market and business success
Partner with key stakeholders in designing internal communication strategy to drive elevated leadership voice in messaging and branding for Café Meetings, new tool roll outs, training, key initiative announcements, etc
5-7 years' experience in product creation, business analysis, business management
Excellent cross-team collaboration, with demonstrated ability to work across organizations and reporting boundaries to get things done
Excellent written and oral communication

Business Operations Director Resume Examples & Samples

Support daily operations with a hyper focus on triage and then root cause by understanding the business implications of our products. Shift left to be more proactive and upfront in the development process
Proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Streamlining and standardizing traditional application specific support activities
Centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders
Align Product and Customer Focused priorities with Operational needs
Production Readiness Steward: Ensure any new products or product enhancements have the appropriate operational support structure to deliver advertised business outcomes. Elevates any unresolved risk concerns to business technology group executive
Business Outcomes Monitoring: Ensure any documented service commitments are monitored, and appropriate mitigation steps taken to restore or maintain service commitments
Relentless Focus on Automation and Self-Service: Relentless elimination of manual activities where possible and economically viable. Provide visibility to business technology group executive regarding areas of risk
Optimize and Protect Platform Health: Align product and customer focused priorities with operational needs to protect the existing platform and customer experience
Service Event Management: Provide oversight to platform service events, with objective to restore service quickly and drive to root cause remediation. Remove friction points during service events for touchpoints with internal and external stakeholders
Collaborate with internal teams on: SLA Management/Dashboard reporting; Customer Communications about service events; Customer Temperature communication; Priority Ratings and Production Incident Review (PIR)s

Business Operations Director Resume Examples & Samples

Currency Transaction Reporting
Minimum 10 years demonstrated ability to positively interface with other departments, colleagues, senior management, and customers is required
Proven organizational agility with the ability to work across all hierarchical and organizational lines; strong issue resolution skills
Ability to work with all levels of employees and have a strong presence enabling effective influencing, interaction, and communication with senior management
Strong attention to detail and accuracy; proven ability to produce quality results timely
Experience in developing and managing complex processes across multiple sites/geographies
Ability to operate effectively in environments that involve constant change and ambiguity; strong organization skills
Experience in production, process improvement, process mapping, risk, controls and/or project management
Bachelor’s degree or equivalent experience required. Masters or advanced degree in Business/Finance preferred
Intermediate to advanced MS Office skills (e.g., PowerPoint, Word, Excel, Access)
Experience with analytical and data mining methodologies, trends, and tools

Business Operations, Director Resume Examples & Samples

Degree qualified with proven track record in similar positions within a Pharmaceutical / Biotech company; Business Operations management background is preferred
Proven experience building and managing high-performing teams
Extensive knowledge and understanding of contracting, purchasing, invoicing and payment processes and related systems
Ability to set and manage priorities, budget, resources and performance targets
Project management and relationship management skills essential
Continuous process improvement and simplification mindset; 360 degree change management skills
Comprehensive knowledge of R&D and drug development process preferred
Procure-to-Pay process knowledge
LI-MEDI

Business Operations Director Resume Examples & Samples

Maintain D/TO templates and support D/TO responses 
Maintain contract management items 
Develop and maintain the IMS and ensure individual schedules are maintained 
Maintain the NASA FCMS utilization processes 
Deliver, implement, and maintain the Contract Configuration Management Plan 
Prepare and submit Financial Reporting of Contractor-Held Property 
Execute all activities to meet the reporting requirements defined in FOD SCRs and NF 533 Cost Reporting 
Support PPBE reporting 
Submit, implement, and maintain Identification and Assertion of Use, Release, or Disclosure Restrictions 
Coordinate creation and submission of Environment and Energy Consuming Product Compliance Reports 
Ensure hiring actions adhere to TCP or team member TCPs 
Update, implement, and maintain the Training Plan 
6 - 10 years of experience with the National Aeronautics and Space Administration

Business Operations Director Resume Examples & Samples

Lead and manage the company’s growing Life Sciences Research business through the development of business plans and formulation of proactive and directed strategies for both new and existing business
Provides research, analysis, and recommendations on the external environment as part of the development of strategic plans for the business unit
Analyzes major competitor strategies and identifies and monitors changing patterns of competition and identify areas of opportunities to increase revenue and to strengthen corporate branding/position, marketing, and sales
Identify services of value to existing and potential key client accounts. Collaborate with research teams to ensure client satisfaction with our services
Prepare sales reports and lead weekly meetings with business development and research teams to qualify and track leads to achieve organizational financial goals
Coordinate efforts with marketing team to plan, develop, and produce promotional tools and communication vehicles to support corporate sales efforts and attend and represent HealthCore at industry meetings and conferences
Collaborate with research teams to develop proposals and facilitate the contracting process
Provides indirect leadership in mentoring and motivating business development sales directors
Any other duties as assigned by immediate supervisor
Requires a 4-year college degree (Master’s degree preferred), 8+ years of business operations and/or development experience, and 5+ years of progressive direct/indirect leadership responsibilities experience
Organizational, analytical, facilitation, consultation, negotiation, persuasion and project management skills required
Demonstrated ability to listen to clients’ needs, develop solutions to meet their requirements, and convey value to clients
Collaborative and innovative with ability to assimilate knowledge and concepts across functional departments. Works within research operations in conjunction with business development and research teams
Superior technical knowledge in all areas of the life sciences industry, with in-depth knowledge of post-approval life sciences (biopharmaceutical) company drug research. Familiarity with late phase research, including pragmatic clinical trial (PCT) studies, preferred
Relocation is not required

Global Business Operations Director Resume Examples & Samples

Managing a global team of c150 with 6 direct reports focusing the team on high performance
Oversight of a number of global business processes and their continuous improvement
Budget setting and management
Driving productivity improvements in finance shared services through leveraging the target operating model and through driving the outsourced BPO to better performance
Management of third party BPO contract for value
Act as SPOC for Finance on ERP Steerco which defines roadmaps and priorities for IT development
Provide transparent reporting/dashboards of performance which are suitable for non financial audiences
Strong contributor to the Finance Leadership Team
Collaborate with Head of GBS (Finance) to

Download Business & Operations Director Resume Sample as Image file

Related Job Titles

Development Operations Engineer Resume Sample

Director, Business Operations Resume Sample

Operations Business Manager Resume Sample

Operations Director Resume Sample

Business Operations Resume Sample

Manager, Business Operations Resume Sample

Senior Director Operations Resume Sample

Business Operations Specialist Resume Sample

Analyst Business Operations Resume Sample

Data Management & Operations Resume Sample

Manager Operations Business Resume Sample

Operations Associate Director Resume Sample

Browse More

Business & Operations Director Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Business & Operations Director resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

Director Americas Operations Business COO Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Operations Business Enablement Director Resume Examples & Samples

Core Business Services Director of Operations Resume Examples & Samples

Partner Business Operations Director Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Ccb-business Operations Director Resume Examples & Samples

Ccb-business Operations Director Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Ccb-business Operations Director Resume Examples & Samples

Director, Online Business Operations Resume Examples & Samples

Director, Business Coaching Operations Resume Examples & Samples

Director, Business Unit Operations Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Associate Director of Business Operations Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Director, Business Performance & Operations Resume Examples & Samples

Senior Director of Business Operations Resume Examples & Samples

EFM Business Operations Director Resume Examples & Samples

Director, Business Unit Operations Resume Examples & Samples

Director, Athletics Business Operations Resume Examples & Samples

Director, Athletics Business Operations Resume Examples & Samples

Associate Director, ACO Business Operations Resume Examples & Samples

Global Business Operations Director, Itero Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Business Operations Director MW Zone Resume Examples & Samples

Director of Business Operations, Cylab Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Senior Director European Business Operations Resume Examples & Samples

Director of Business Operations, APJ Resume Examples & Samples

Director of Business Unit Operations Resume Examples & Samples

Associate Athletics Director for Business & Internal Operations Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Senior Director MGA Business Operations Resume Examples & Samples

Associate Director for Business Operations Kavli Nanoscience Institute Resume Examples & Samples

Director of Business Agile Operations Resume Examples & Samples

Associate Athletics Director for Business Operations Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Director, Executive Business Operations Resume Examples & Samples

Director of Business Operations, Express Lane Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Business Operations Director Resume Examples & Samples

Business Operations, Director Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume