Benefits Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the benefits job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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M Quitzon

Myles

Quitzon

41630 Rogahn Ranch

Philadelphia

+1 (555) 356 9413

41630 Rogahn Ranch

Philadelphia

Phone

p +1 (555) 356 9413

Experience Experience

Dallas, TX

Benefits & Compensation Analyst

Dallas, TX

Lowe Group

Dallas, TX

Benefits & Compensation Analyst

Exhibits teamwork and a collaborative work ethic with colleagues and vendor-partners
Assist with new employee orientation, exits, leave of absences, workers compensation, etc
Analyzes and interprets data, and creates and provides compensation and benefits reporting on a regular basis
Assists with health and welfare benefits administration tasks, including completion of benefits-related surveys
Develop benefit communications to be distributed to all US employees
Perform in-depth market pricing and evaluation of new roles/jobs requests
Assist in job evaluation through market-based job evaluation

Dallas, TX

Manager, Global Benefits

Dallas, TX

Stoltenberg LLC

Dallas, TX

Manager, Global Benefits

Develops policies and procedures to improve the management of our benefit plans
Partner with global Finance to manage the financial review and management of benefit programs
Work with HRIS, Compensation team members, and HR business partners, and specialists to assist international regions with annual pay planning
Provides support to our local market rewards leads in the management of local benefit programs
Work closely with internal stakeholders in the development of a high-quality benefits communication strategy
Manages the company’s global medical assistance services
Manages the global mobility insurance program

present

Chicago, IL

Benefits Account Manager

Chicago, IL

Jast, Bosco and Mayer

present

Chicago, IL

Benefits Account Manager

present

Provide feedback to ProView department managers regarding employee performance
Manage escalated client issues across administrative departments, working with department managers for solutions in a timely manner
Work with the ProView department manager and Precept Service Team to collaborate on overall strategy and service delivery
Creates and maintains client data in agency management system
Provides strategic, consultative support to producers, clients and carriers; assisting with retention of existing accounts
Supports team with management of databases, reports and project work
Develop and maintain effective and productive relationship with clients, prospects, vendors and co-workers

Education Education

Bachelor’s Degree in Human Resources

Harvard University

Bachelor’s Degree in Human Resources

Skills Skills

Strong program and project management skills. Ability to multitask and handle multiple projects and priorities simultaneously
Ability to communicate professionally and effectively in English, both verbally and in writing
Exceptional problem-solving and time management skills and highly detail oriented
Manages subordinates/highly skilled specialists who exercise significant latitude and independence
Strong personal and technical communication skills along with effective people management/ collaboration skills
Proficient in Microsoft Office Programs such as Outlook, Word, and Excel
Ability to use discretion when discussing personnel/patient related issues that are confidential in nature
Self-motivator, quick thinker
Project management, system implementation along with steady-state management experience
Superior stakeholder management skills ; Interacts frequently with internal and external management and senior level customer representatives

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15 Benefits resume templates

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Senior Consultant Team Leader, Benefits Resume Examples & Samples

Technical expertise with in-depth knowledge of retirement benefit programs, specifically defined contribution 401(k) savings plans and defined benefit pension plans
Strong analytical skills, sound reasoning and judgment as well as a focused attention to detail
Developed project management skills
Ability to effectively monitor regulatory updates and incorporate necessary program changes to ensure compliance
Requires excellent communication (oral and written) and interpersonal skills across all organizational levels
Effective consulting and client servicing skills; ability to effectively work with HR clients, management and staff
Demonstrable people management and development skills
Proficient in use of Word, PowerPoint and Excel
Minimum 5-10 years human resources experience, retirement benefits related experience required
4-year college degree required

Claims Analyst, Accident Benefits Resume Examples & Samples

Under direct supervision promotes treatment and recovery of client; is responsible for effective case handling, priority of payment, loss transfer, and loss reserving for routine telephone claims; specifically non-complex medical files with treatment plans that do not result in the individual requiring time off from work. Progress to disability files
Gathers, assembles, record and verified information and documentation from all available sources to endure a thorough and complete compilation of facts required to resolve the claim
Using established protocols, analyzes and evaluates the facts of an individual case to assess the benefits available to the client. Interprets reports in order to draw accurate conclusion about proposed treatment and/or repairs and/or recommended actions
Considers every case as unique and chooses the appropriate methods to achieve file resolution in order to arrive at a fair and equitable claims settlement
Meet productivity objectives set by the department in terms of pending file count and open/close ratio
Read and remain current on case law, legislated regulatory changes and recent settlements, which affect accident benefits claims

Sales Consultant, Living Benefits Resume Examples & Samples

Identify and prioritize top advisors
Build and strengthen relationships, focusing on top advisors
Apply a continuous-improvement approach to achieving superior brokerage experience
Represent RBCI within assigned territory to increase market awareness of RBCI MGA/Brokerage capability
Partner effectively with internal partners to “grow the business” through increased COI development and reciprocal referrals to internal partners

Benefits & Performance Analyst Resume Examples & Samples

The role although global will have a focus on the UK
SAP (HRIS) ensuring all comp related data is maintained to provide smooth and seamless merit and bonus processes
Integral to merit and bonus cycles being the key contact and support for the reward along with business HR
Support in the production of merit statements
Lead from an HR Ops perspective for the production of TRS
Benefits Management System ensuring all benefit related data is maintained across International to provide smooth and seamless reporting processes
Assisting it the renewal process in relation to all benefit data across international focusing on UK
Monthly medical and pension reporting
Managing UK auto-enrolment eligibility
Assisting with benefit related queries along with supporting data
Monthly Reporting, accurate and detailed reporting of costs and uptake
Maintaining P11D related data for UK payroll
Key point of contact for all performance related reporting queries
Providing timely and accurate reports on performance status especially during the key months in the cycle – November to March
Analysing the previous year’s cycle and suggesting improvement to process and systems
Advanced MS Excel Skills is a must. (Pivot tables, V-Look up etc.)
Strong SAP transactional and reporting
Experience of using Crystal Reports or Business Objects
Degree qualification - ideally in an analytical data intensive discipline
Experience working within an analytical role within a complex multi-national matrix organisation
Experience within an HR discipline desirable but not essential
Highly literate and good attention to detail
Self-motivated and able to plan and deliver work without close oversight
Ability to manipulate data through IT systems and ability to learn new technology
Good project tracking Skills including involvement in enhancements and upgrades
Strong organisational Skills
Able to maintain confidentiality and discretion at all times

Accident Benefits Adjuster Resume Examples & Samples

Under direct supervision promotes treatment and recovery of client; is responsible for effective case handling, priority of payment, loss transfer, and loss reserving for routine telephone claims; specifically non-complex medical files with treatment plans that do not result in the individual requiring time off from work. Progress to disability files
Gathers, assembles, record and verified information and documentation from all available sources to endure a thorough and complete compilation of facts required to resolve the claim
Using established protocols, analyzes and evaluates the facts of an individual case to assess the benefits available to the client. Interprets reports in order to draw accurate conclusion about proposed treatment and/or repairs and/or recommended actions
Considers every case as unique and chooses the appropriate methods to achieve file resolution in order to arrive at a fair and equitable claims settlement
Meet productivity objectives set by the department in terms of pending file count and open/close ratio
Read and remain current on case law, legislated regulatory changes and recent settlements, which affect accident benefits claims

Gwim Senior Operations Rep-benefits Trust Admin Resume Examples & Samples

Processes routine/standard transactions according to established procedures and prescribed processes in support of GWIM Operations
Daily responsibilities will cover one or more operations functional areas such as: analyses, report generation, opening new accounts, trade processing, payment processing, data entry, etc
Provides quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers and clients
May provide advice and assist with training for less experienced team members
Individuals at this level are expected to use some independence of thought but to refer more complex problems to Operations Team Manager and/or Supervisor.Qualifications
Generally 1 year or more experience is highly preferred
Strong organizational skills to maintain client relationships, execute client requests, follow-up on outstanding issues, detail and resolve client issues
Must handle pressure well in a multi-task environmentunder specific time constraints
All Administrators work in a team environment, therefore good interpersonal and client services skills a must
Strong leadership skills and the ability to interact effectively with all levels of management, both internal and external
Excellent working knowledge of employee benefit trusts and a detailed understanding of Bank of America / Merrill Lynch systems
BS / BA College degree preferred, but comparable business related experience is acceptable

Senior Client Executive Employee Group Benefits Resume Examples & Samples

Life and Health license as required by state law required within 60 days of employment
5-10 years of insurance industry experience related to servicing group employee benefits accounts ideally with subject matter expertise in two or more areas
Analytical work related to employee benefit programs preferred
This position requires advanced knowledge of insurance products, bid preparation and analysis, and problem claim resolution
Advanced funding concepts experience and underwriting experience ideal
Project management skills and the ability to influence and negotiate required
Computer skills which include proficiency with Microsoft Word, Excel and Power Point, as well as navigation within the Internet
We seek individuals who take responsibility for the their own and others developmental needs and continually improve knowledge and skill proficiency

Sales Professional Employee Group Benefits Resume Examples & Samples

BA/BS degree in related field of study required. Advanced education degrees preferred
Valid State-relevant Insurance license(s)
3 years’ experience in insurance sales
Proven track record of successful pipeline development, delivery of effective sales strategies and reputation as a client-centric sales professional
Ability to identify and leverage essential information and think in a critical and logical manner
Excellent communication (written, verbal & oral) skills and interpersonal skills

Benefits & Payroll Accountant Resume Examples & Samples

Verification of accuracy of payroll tax deposits and filing by ADP each pay cycle as well as the quarterly and year-end tax filing preparation
Opening accounts with government agencies to set up new office locations and tax filing with ADP
Make payments to government agencies that are not handled through ADP
Quarterly Wage and Tax Reconciliations between payroll and General Ledger as well as benefit related accounts
All related accounting entries/duties as needed
Handle requests from internal and external auditors
Prepare entries to move funds as required for tax liabilities
Maintain the Vantage ADP G/L tool updated, run reports, etc
Prepare and/or review specialized reports, including those required by State and Federal entities

Benefits Delivery Manager Resume Examples & Samples

Works with account executive to build and manager client relationships and client planning. Conducts quarterly stewardship meetings to measure client satisfaction
Supports the account executive in developing the overall benefits client business plan, including measurable targets, ensuring performance standards are met. These operations are monitored through quarterly operations meetings/client reviews
Drives accountability/integration within Client Service Teams, Multi-Client Service Groups, virtual teams and third parties through Service Level Agreements (SLAs)
Manages client's benefits delivery budget, forecast and variance reporting. Uses internal tools for client and monitors proper billing practices for the benefits delivery with account executives, Billing, and Finance team
Establishes cost budget, monitors costs, drives effective cost-management practices, and deploys cost-reduction initiatives for all cost drivers (computer/technology, associate, and unit). Drives operational improvements to reduce costs
Oversees and approves accurate fee quotes for one-time projects; captures out-of-scope work, collaborates with the account representatives to recover revenue
Reviews upcoming projects with Project Manager to identify areas of potential revenue
Defines and/or approves client staffing needs--including creating capacity, working with Project Manager (PM), Benefits Implementation Manager (BIM), Domain Managers (DM), Customer Service (CS) Managers, and Business Group Manager (BGM)
Manages the team
Builds strong client relationships during and after implementation
HR experience required
Experience managing complex client relationships
Benefits Administration knowledge highly desirable; experience in specific area of responsibility preferred (Employee Benefit Outsourcing-annual enrollment, employee benefit plans)
Proficient in coaching others (minimum 6 months of experience)
Proficient relationship management and customer-focus skills
Proficient analytical and problem-solving skills
Ability to manage multiple projects at the same time and manage changing priorities

Benefits Operation Manager Resume Examples & Samples

Collaborates with Benefits Implementation Manager (BIM) to ensure proper handoffs to operations team
Ensures processing documentation is accurate and complete
Tracks and improves capacity and utilization of resources
Reviews and signs off on escalated Benefits Analysts (BA) deliverables (e.g., data quality checks, client responses) to ensure ongoing adherence to standard operating procedures that ensures high quality and provides coaching and development of BAs to create a culture of continuous improvement
Reports system defects to Lead Systems Analyst (LSA) via defect submission process and collaborates with LSA to mitigate participant damage/risk
Adheres to standard operations management practices as outlined by the Client Delivery Group (CDG) Operations Manager
Monitors client operations dashboard measures to proactively identify impacts; identifies, plans, and manages process improvement projects to create year-over-year efficiencies in operations
Develops and delivers client-specific operational training
Provides client and third party administrator contact support for participant and/or processing-related issues
Provides complete and accurate client responses for participant and/or processing-related issues that are escalated to senior client contacts (i.e., Director or VP)
Integrate operations resources with Customer Service resources to provide seamless participant resolution support with focus on participant experience
Ability to work effectively in high pressure, fast paced environments
Project planning and execution
Client knowledge and responsiveness
Teamwork (including global and virtual team members)
Ability to clearly communicate and help articulate technical issues to clients; and Problem solving and decision making using analytical and technical skills
Knowledge & Experience Knowledge of Total Benefit Administration (TBA) or comparable benefit delivery platform
Understanding of financials, budgeting, and cost benefit analysis
Domain (Health and Welfare, Defined Benefit, Defined Contribution) knowledge/experience
Six Sigma Lean knowledge and experience, preferred
Ability to assist junior staff work through barriers to achieve project goals and mitigate risk
Possesses sufficient knowledge of benefits outsourcing systems standard practices to drive optimal delivery model and solutions
Experience working with Microsoft office suite of products including Word, Excel, Power Point, and Microsoft Project
Personal Attributes Strong interpersonal skills, especially specific to persuasion, influence, and negotiation

Benefits Service Manager Resume Examples & Samples

Monitors associate performance to ensure that results are achieved in an effective/efficient way - whether a direct or indirect manager
Certified Employee Benefits Specialist (desired)
Intermediate regulatory and legislative knowledge in aligned service area
Basic knowledge of overall financial management
Intermediate understanding of benefits outsourcing systems and application platform
Strong interpersonal skills, especially specific to persuasion, influence, and negotiation. Has track record of being able to influence indirect parties and shared services functions to accomplish client objectives
Excellent oral, written, and interpersonal communication skills to facilitate effective conversations with internal and external clients
Ability to adapt well to changing priorities in a fast paced environment

Benefits Service Manager Resume Examples & Samples

5+ years project management experience managing multifaceted projects and teams, including on-site and virtual management
External with prior TBA experience a plus
Intermediate knowledge of benefits business, including products and services, operations, and delivery

Defined Contribution Enterprise Benefits Delivery Manager Resume Examples & Samples

Sets vision and expectations for delivery teams
Directly involved with key client engagements
Escalation point for other client engagements
Creates interaction plan (who talks to who at client) for book of business
Drives accountability client service teams
Uses operational metrics to drive all clients to “green” operational health
Manages budget, forecast and variance reporting
Establishes cost budget, monitors costs, drives effective cost-management practices, and deploys cost-reduction initiatives. Drives operational improvements to reduce costs
Reviews upcoming projects to identify areas of potential revenue
Defines and/or approves client staffing needs--including creating capacity
Educates, reinforces, and holds associates accountable for behaviors that support internal policies and guidelines (e.g., Code of Conduct, Data Privacy)
Defined contribution recordkeeping experience required (10+ years)
Strong project management required
Proficient in coaching others (minimum 5+ years of experience) and experience coaching/leading other managers and peers in certain efforts or operational activities
Excellent interpersonal skills and verbal and written communication skills
Proficient relationship management and customer-focus skills and the ability to coach, lead, and leverage other managers and peers in these skills
Knowledge of general system environment and process flow
Regulatory, compliance, and legislative knowledge in Defined Contribution
Advanced knowledge of Cost Delivery and Quality Management and managing metrics
Knowledge of overall financial management

Executive Benefits Team Lead-non-qualified Plans Resume Examples & Samples

7+ years of related experience in the design, administration and financing of executive benefit plans
An in-depth knowledge of non-qualified defined contribution plans, life insurance and employee benefit plans
Knowledge of the regulatory environment affecting plans and insurance
Knowledge of finance, tax, accounting and investment concepts
Ability to communicate complex information effectively in person and in writing
Advanced analytical and creative problem solving skills
Ability to multi-task, to react rapidly and concisely to changing priorities
Ability to mentor and develop others
Bachelor's degree or equivalent experience – Business, Finance or Accounting degree preferred
Act with integrity always and work in a way that positively impacts our clients, colleagues and communities
Due to the nature and scope of the position, additional hours beyond the normal workweek will be expected in situations where business demands require it

Health & Welfare Benefits Service Manager Resume Examples & Samples

Certified Employee Benefits Specialist (desired)
Previous benefits administration and client consulting experience highly desirable
Intermediate knowledge of general system environment and process flow
Intermediate HW regulatory and legislative knowledge
Basic knowledge of overall financial management
Intermediate understanding of benefits outsourcing systems and application platform
Basic knowledge of customer service training concepts
Strong interpersonal skills, especially specific to persuasion, influence, and negotiation. Has track record of being able to influence indirect parties and shared services functions to accomplish client objectives
Excellent oral, written, and interpersonal communication skills to facilitate effective conversations with internal and external clients
Exhibits leadership and decisiveness under ambiguous circumstances, can create a positive team environment; encourages collaboration and information sharing with team members; leverages individual strengths of team members
Ability to adapt well to changing priorities in a fast paced environment
Demonstrates excellent organizational skills

Workday Benefits Integration Consultant Resume Examples & Samples

Actively participates in all phases of the Workday implementation lifecyle, assisting clients in fully integrating the Workday system into their current business environments
Performs principal consultant duties as the lead functional consultant on Workday implementations, responsible for the analysis, design, scheduling, construction and delivery of the Workday solution
Possesses sound analytical problem-solving and documentation skills
Communicates effectively with team members and clients
Demonstrates ability to prioritize conflicting demands with little supervision
Executes assigned project tasks within established schedule
Recognizes business process inefficiencies and recommends improvements
Performs research on problems, separating the symptoms from the actual cause, and identifies corrective measures. Seeks opinions and feedback on alternative solutions and implements those that have been agreed upon by the team
Completes his or her own assignments on time and with quality and suggests opportunities for quality and process improvements
Understands the value of a project plan, adheres to established processes and standards, monitors progress of tasks against plan, and reports status to appropriate team members as it relates to project issues
Contributes to knowledge management capital through activities such as sharing documented lessons learned, Q&A, documented deliverables, facilitation of Workday Wednesday Workshops, and regularly posting best practices and knowledge sharing information to the Central Desktop
Understands the importance of client satisfaction and applies it in the process of servicing the client. Communicates client feedback to senior team members. Understands and follows internal processes in responding to client needs
May provide guidance and instruction to other team members as a Team Supervisor
Answers all inquiries in a timely basis
Works on issues of diverse scope where analysis of situations or data requires evaluation of a variety of factors
Able to develop conclusions from analyses and apply results to the organization's business operations
Bachelor's Degree in Business, Math, Computer Science, or relevant field of study required
Previous consulting experience preferred, either as an internal consultant or with a consulting/software organization
Ability to recognize personal skills, abilities, limitations and strengths and takes appropriate actions to deepen skills through training and development initiatives
Up to 25% travel required

Workday Benefits Integration Manager Resume Examples & Samples

Previous program/project management experience required
Previous consulting experience either as an internal consultant or with a consulting/software organization
Demonstrates enthusiasm and commitment toward the job and mission of the organization
Participates as part of a team, understanding the various work styles of others and their roles on the team. Demonstrates enthusiasm and commitment to the goals and objectives of the team. Seeks help from other team members as appropriate
Represents the company and department in a positive and professional manner
Exchanges information with appropriate people to complete work, follows through on tasks and commitments and keep information confidential, as warranted. Demonstrates strong work ethics
Ability to recognize personal skills, abilities, limitations and strengths, taking appropriate action to pursue developmental activities to strengthen skills and experience
Up to 25% travel

Workday Benefits Integration Senior Consultant Resume Examples & Samples

3 plus years previous experience implementing HCM, Payroll, or Financial solutions or has deep HR, Payroll or Financial experience with a demonstrated aptitude for systems implementation
Experience implementing Workday, Peoplesoft, Oracle or similar applications is required
Responds with a sense of urgency to immediate needs. Completes assigned tasks in prescribed times related to deliverables, understands priorities and requests help and support when needed

Benefits Finance Associate Resume Examples & Samples

Processing of daily administration of healthcare and insured benefit program financial activities (Funding medical claims, premiums and fees)
Complete plan reconciliations for benefit plan trust accounts, checking accounts and general ledger accounts
Partner closely with internal Finance and Accounting departments
Assistance with management of internal HR Benefits vendor and consulting budgets
Produce and senior management materials on the U.S. benefits spend, particularly the U.S. Medical Plan
Liaise with representatives from legal, tax, technology, audit etc. as needed
3-5 years of financial background
Strong organizational, analytical and interpersonal skills
Interpreting and forecasting of financial information
Ability to multi-task and work independently

Benefits Finance Manager Resume Examples & Samples

Manage 1-2 finance professionals
Management of daily administration of healthcare and insured benefit program financial activities (Funding medical claims .7B annually, premiums and fees)
Review and approve plan reconciliations for benefit plan trust accounts, checking accounts and general ledger accounts
Partner with Finance department and external consultant to develop plan budgets (approx. M annually)
Management of internal HR Benefits vendor and consulting budgets
Management of Direct Expense budgets of U.S. Benefits team
Team responsible for all regulatory filings (e.g. Form 5500s, Summary Annual Reports)
Partner with Risk & Control group for updating SOX controls, testing and other control related items
Analyze potential operational improvement. Make proposal for operational changes (policy, procedures, processes, etc.)
Collaborate with external partners (consultants, medical carriers) and multiple internal stakeholders (Senior benefits managers, Finance Department, Accounting, etc)
Produce and present senior management materials on the U.S. benefits spend, particularly the U.S. Medical Plan
Work with regional benefits team on overall spend and management of benefits budgets
5-7 years of financial background
Prior experience in the financial industry a plus
Managerial experience preferred
Advanced Microsoft Excel and Power point skills
And flexible to meet deadlines

Rohq-hrss-benefits Service Center Analyst Resume Examples & Samples

A graduate of any business course
At least one year experience in Benefits Administration
Skilled in detailed requirements gathering from business groups, and the subsequent documentation of requirements into accurate specification documents. For implementation and processing
Ability to multitask, possess analytical and problem solving skills and a consistent record of on time delivery
Degree or postgraduate degree qualification
Logical, analytic and rationale
Demonstrated team player

Benefits Delivery Intern Resume Examples & Samples

Undergraduates of junior year status pursuing their Bachelor’s degree
Must graduate between December 2015 and June 2016
Must be able to work 15-19 hours a week Monday – Friday between the hours of 9am-5pm

Benefits Supervisor Wayzata / Plymouth, MN Resume Examples & Samples

A Bachelor’s Degree in Business, Human Resources or a related field or equivalent experience is required
7+ years of previous experience administering employee benefit with demonstrated ability to provide work direction or lead project initiatives is required
Knowledge of pertinent state and federal regulations that govern employee benefits plans, e.g. COBRA, HIPPAA, ERISA and filing/compliance requirements affecting employee benefit programs is required
Must be able to demonstrate proficiency with the following skills

Senior Director Travel Benefits Resume Examples & Samples

12-15 years of proven experience in the affluent product management or asset procurement and management space
Travel industry experience; affluent travel experience strongly preferred
Payment industry experience an asset
Ability to develop compelling business cases to secure and protect resources in this important piece of the consumer credit business
Strategic thinker with exceptional analytical and research skills, with strong presentation and written communication skills
Deep experience in complex contract negotiation
Exceptional operational skills and process-orientation. Ability to implement, manage and optimize multiple platforms, campaigns, and vendors simultaneously
Expertise creating presentations, presenting and dialoging with senior management level audiences, both internal and client-facing
Ability to collaborate and work effectively across functional areas to influence and achieve consensus on goals and objectives
Experience leveraging technology to meet business objectives
Graduate degree (MBA, JD, other) preferred
Travel up to 15-25%

Sales Consultant Group Health & Dental Benefits Resume Examples & Samples

Develop market intelligence to identify potential new Group Producersappointment opportunities within assigned territory
Build profitable Group Brokerage relationships, achieving business growth goals, revenue plans and cost controls
Demonstrate commitment to take ownership of client/brokerage problems at first point of contact for top Group Producers
Increase external network to contribute to the community and to capitalize on business opportunities (centre of influence)
Responsible to deliver on the up sell strategy within assigned territory
Be first point of contact for top Group Producers (respond to inquiries, suggestions, complaints and requests for marketing support, etc)
Deliver a consistently superior client experience through the brokerage by focusing on insurance advice and effectively partnering with the Sales Coordinators and Field Service Representatives
Liaise with Group Producers, Service & Operations and Sales Support, to ensure business gets settled and provide exceptional customer service
Partner effectively with internal partners to "grow the business" through increased COI development and reciprocal referrals to RBCI sales channels
LLQP preferred or willing to obtain
2 years of Group Benefits Sales experience
Extensive knowledge of the group health and dental benefits
Able to create and execute on business development plans
Proven success meeting and exceeding sales targets
Strong interpersonal and presentation skills
Effective communication techniques both oral and written
Ability to train and influence others
LI-DC1

Benefits Lead-& Latin Resume Examples & Samples

50% of Time - Program Design
Contributes to the development of the benefits strategy for own region
Provides research, analytical support and technical input into program design solutions for specific business issues related to benefits
Conducts global benefit plan analysis in support of M&A activity; leads pre- and post-integration benefit plan design related activities for acquired employee populations
Participates in benefits surveys. Analyzes internal and external benefit plan data utilizing quantitative, financial and statistical tools. Assesses the viability of data and determines the selection of surveys annually
Monitors market trends and assesses internal practices to identify gaps and/or the need for change. Provides recommendations for design changes to the appropriate Total Rewards Program Lead(s)
Provides recommendations to the appropriate Total Rewards Program Lead(s) for local benefit arrangements as Shire enters new markets/locations
Participates in Total Rewards projects or initiatives, including conducting analytics and modelling in support of the implementation of new and ongoing Compensation and Benefits programs. May also lead such initiatives
Serves as a representative of Total Rewards programs on cross functional project teams. May also lead such teams
Works with our internal HR Shared Services organization to ensure that there are appropriate hand-offs and governance in establishing new programs
Develops and manages measurement mechanisms to evaluate the success of benefit programs, policies and practices
20% of Time - Program Governance
Provide project management and leadership of 401(k) plan fiduciary committee
Monitors benefit plan design related governance and compliance risks; develops proactive compliance strategies as appropriate
Ensures that changes to benefit plan design are executed in accordance with the appropriate governance protocols
Ensures that the global benefits scheme inventory (“Greater Insight”) is reflective of any such changes
Produces plan cost reporting as required
15% of Time - Employee Experience
Develops effective communication tools and materials to support the understanding and perception of benefits programs, policies and practices
Maintains the integrity and relevance of all employee-facing benefit plan communications, in close partnership with HR Operations
10% of Time - Vendor Management, Process & Technology
7+ years’ experience in US benefits program design across multiple disciplines (in-house role or consulting)
Recent experience of benefits design for countries outside the US (ideally Canada and/or LATAM but this is not essential)
BA degree in related field or equivalent experience
CCP certification completed or in progress preferred

Group Benefits Account Manager D H Resume Examples & Samples

Inputs benefits plan information through department software/systems and performs maintenance to Client plans
Assists and support the negotiation process to ensure pricing and coverages satisfy the Client’s requirements and helps the producer maintain a high rate of account retention
Provide field support for specific cases in the renewal process and the Open Enrollment for significant prospects
Complete other related duties as assigned

Executive Director, Benefits Finance Resume Examples & Samples

Partner with HR and Benefits teams in a key finance supporting role
Based on coordination and input from HR, develop and review benefit plan budgets and forecasts (e.g., Medical & Dental, Pension, 401(k), Retiree Medical, Life Insurance, Disability, etc)
Communicate budgets and periodic reforecast updates to senior corporate and divisional management with analysis of significant changes
Ensure efficient processes are in place to accurately capture and analyze benefits data
Responsible for annual regulatory filings and plan audits, including global benefit plan disclosures in the Form 10-K and 10-Q, Form 11-K for savings plan and Form 5500 financial schedules for savings and pension plans
Facilitate close coordination with and support for Benefits group, including periodic financial reporting and ad hoc financial analysis to support their strategic decision-making
Work closely with outside vendors, including trusts, benefits record keepers, actuaries, and healthcare vendors, to ensure timely and accurate reporting
Primary responsibility for bookkeeping of benefits transactions in the general ledger and analysis of general ledger accounts
Ensure continued professional development of staff
10+ years of relevant work experience, including leadership roles
Experience in large multi-national corporations
Experienced with matrix reporting structure
Current working knowledge of accounting and financial reporting requirements related to benefit plans (including pension and other post-retirement plans)
Outstanding leadership and communication skills
Ability to develop relationships and gain credibility with divisional CFOs and Controllers and Benefits group

Benefits Systems Supervising Associate Resume Examples & Samples

Help develop, implement and evaluate programs, policies and practices related to a specific functional area
Develop system specifications for automated system enhancements and changes
Help adapt existing and new benefits programs to standardized computer and reporting systems
Assist the Benefits Systems Assistant Director to guide business leaders (in designated functional areas) on issues, projects, programs or practices
Mediate between benefits providers and employees. Help answer questions on employees' commuter benefit, or take suggestions on these issues
Keep up-to-date with emerging knowledge, trends and lessons learned in a designated functional area. Apply this learning to business needs
Prepare materials on specific employee benefits for communication to employees. This will help them understand these plans
Identify and analyze business needs, and recommend ways to develop new or more efficient processes
Maintain a strong working knowledge of the technical specifications for the design and database of multiple employee benefits programs
Annually test enrollment database, create and price user lists, and program and maintain the eligibility database
Help your director take ownership of medium/large departmental initiatives, or act as a team member on ongoing Total Rewards programs. These cover voluntary benefits, leave management, welfare benefits and retirement plans
Monitor efficiency and work practices. Modify procedures, as appropriate, to provide a more effective and user-friendly service
Develop a strong understanding of general benefits issues, to counsel and consult with senior leaders
Gain an understanding of firm practices and procedures
Build positive working relationships with both internal and external vendors, and internal clients
Develop knowledge of HRIS and other various computer software packages
Deep knowledge of diverse HR functions, gained through experience
Excellent communication, organizational and interpersonal skills
Strong computer skills, especially spreadsheets, databases, word processing and vendor software systems
Adept at handling multiple tasks concurrently
A results-oriented, consultative approach
Adept at strategic and conceptual thinking
Strong mathematical skills
Deep professional knowledge
Knowledge sharing skills
Ability to exercise sound judgment, set priorities, organize, implement and administer effectively in all areas of accountability
Demonstrated maturity in dealing with different levels of employees in a fast-paced environment
Competent at maintaining confidentiality of all employee details
Strong customer service skills, and attention to detail
A minimum of 5-7 years related experience

Accounting Analyst With Excellent Benefits Resume Examples & Samples

Will manage 7-8 real estate properties
Will work closely with the Property Managers of each location
Full accounting responsibility for various real estate entities
General ledger maintenance utilizing Great Plains accounting software
Preparation of monthly closes including bank reconciliations, journal entries and account analysis
Supervise and review accounts payable and receivable functions
Development and maintenance of reports
Preparation and coordination of annual entity budgets, interfacing with the real estate department
Interface with Tax Department in completing annual entity tax returns and to ensure proper tax reporting throughout the year
Experience booking journal entries
Great Plains experience plus
Real estate experience a plus
Strong organization, analytical and problem solving skills

Benefits Analytics Manager Resume Examples & Samples

Master’s Degree a plus (MBA, MPH or MHA)
5-7 years of professional work experience in employer-sponsored healthcare benefits (consulting or financial services industry experience preferred, but not required)
Genuine interest in and basic understanding of employer-provided health, wellness and global benefits
Knowledge of the Affordable Care Act and its impact on U.S. healthcare benefit plans

Comp & Benefits Senior Manager Resume Examples & Samples

Work on staff compensation towards market competitive level
Manage country benefit programs in line with market practice
Staff mobility coordination both domestic and abroad
Personal tax
Equity programs
HR compliance and control, RCSA and DCFC
HR guideline, handbook, policy and procedure development
HR audit both internal and external
Corporate governance, including HR support to board
HR support to franchise and branch network development
Organize country review meeting, including CSPC, CIC and CDC, etc
HR vendor management
Enterprise annuity
HR reporting both internal and external
HR Liaisons with HRSS
External liaisons
Sound knowledge of a broad range of HR practices, policies, procedures and tools with the ability to apply them with flexibility depending on situations
Great understanding of local employment related laws and regulations
Experiences in comprehensive Citi systems, and skills in managing different processes, including year end, off-cycle compensation, critical vendor management processes etc
Ability to build strong working relationships with the key stakeholders within the business
Must be a strong team contributor (to both the HR and business teams)
Well developed communication and interpersonal skills
Great sensitivity of information confidentiality
Ability to prioritize work to meet business and function requirements
Appropriate networking and handling to maintain constructive relationship with major external contacts, including regulators, officials, advisors and counterparts
Hold a bachelor degree (Master degree is a preference)
10+ years of working experiences, including 8+ years in related function/manager role
High language proficiency in English and Mandarin

Office Manager Work With Benefits Resume Examples & Samples

Excellent communication skills, particularly on the phone; speaks clearly and concisely
Ability to interface with all levels of personnel in a fast-paced work environment
Intermediate skills in Word, Excel, Outlook
Maintains composure and presence of mind under pressure
Strong orientation towards client service and professionalism

Benefits Processor Resume Examples & Samples

Evaluates and analyzes documentation thoroughly to process standard/routine claim(s) according to policy/certificate provisions and state regulations, with limited authority limits
Manages the review of a claim and utilizes defined outside sources used in the review
Analyzes any additional information/documentation received to determine how to proceed with a review of a claim under supervision
Works with a sense of urgency to ensure claims are adjudicated within required timelines
Maintains integrity of customer file by initiating/completing any necessary updates/corrections
Thoroughly documents claim status, activities, correspondence and conversations; follows up as required
Corresponds verbally and in writing with claimants and medical providers
Receives calls from insureds, family members, medical providers, agents and attorneys and provides information on a variety of complex customer service issues requiring knowledge of life/health insurance and transactions/claim processing
Works closely with manager, claims examiners, customer service specialists and other departments
Maintains complete knowledge of company products, services and departmental procedures
Monitors claims for fraud and proceeds accordingly
Infrequently testifies in depositions, hearings and trials; communicates the Company's position regarding the claim
Maintains compliance with all regulations and strictly adheres to privacy/HIPAAguidelines to ensure customer confidentiality.Maintains compliance with regulations and respond to any insurance department complaints
Bachelors degree or equivalent work experience required, with 1-2 years prior experience processing claims and/or financial transactions in a high volume environment
A passion for creating a positive customer experience
Strong verbal and written communication skills
Demonstrated ability to work both independently and as part of a team
Strong computer/keyboard/navigation skills with the ability to toggle multiple screens/windows with ease
Professional flexibility, including the ability to flex schedule to support the business need
Knowledge of Medicare Supplement/Medigap products
Prior experience interpreting policy language and provisions
1 year experience in a contact center environment

Secretary, Enterprise Benefits Resume Examples & Samples

Provide day-to-day administrative support for Vice President - Enterprise Benefits including maintaining Outlook calendar, scheduling meetings, arranging business travel logistics, filing, screening phone calls, processing invoices and preparing T&E submissions and reporting time off in SAP
Provide support for the Director, Benefits Strategy & Engagement, the Director – International Benefits, and their staffs with respect to scheduling meetings and business travel logistics, preparing PowerPoint presentations and other work product for IAC and senior leadership meetings, preparing T&E submissions and reporting time off in SAP
Coordinating with other department assistants in maintaining and coordinating Outlook calendars for the department while being proactive at mitigating scheduling conflicts
Working accurately within the SAP environment as a Casual Buyer and rate carding, as well as ordering office and miscellaneous supplies
Coordination of guest office usage in Buena Vista Plaza office space for department
Other duties as specified to support the Benefits Strategy & Engagement and International Benefits functions of the department
Three to five years of administrative experience supporting a Vice President or above
Ability to exercise good judgment and use discretion
Demonstrated strong ability to be proactive and self-motivated
Must be able to handle confidential and sensitive information
SAP experience a plus/SAP Casual Buyer and T&E Proxy experience
Proficient in Microsoft Word, Excel, Outlook, Adobe Acrobat and PowerPoint
Conversational Spanish
Associate’s degree or equivalent

Benefits Outsourcing Project Manager Resume Examples & Samples

Travel up to 25%
Maintain project plan and status reports
Presents project status and escalates issues to senior management
Benefits background in Health & Welfare, Defined Benefits and Defined Contributions
Knowledge of PMI methodologies with 5-10 years experience
Strong Client Facing experience
MS Excel, Word, Project, PowerPoint
Deliver projects on time and within budget
Work with clients including executives to present project status and escalate issues
Detail oriented and organized
Strong follow-up skills

Director of Global Benefits Resume Examples & Samples

Global benefits design and implementation, including market competitive positioning
Health and Welfare Benefits plan design and financial oversight
Health/Welfare Compliance including Plan audits and 5500 reporting, SPD, SAR and Annual Notice distributions, CMS reporting and State specific reporting
Tracking of new federal/state legislation that would impact ICF
Retirement Savings Plan Design, Administration and Compliance
Create fringe budgets and monitor throughout the year on progress against budget
Responsible for all benefit matters related to international offices
Bachelor's Degree
10+ years of experience managing a benefits function and team for a mid-sized company
Experience with International benefits (expats and in-country)
Advanced computer skills in MS Office products, specifically Word, Excel, PowerPoint
Master's Degree or CEBS certification
Experience in a government contracting environment
Familiarity with PeopleSoft and SharePoint
Excellent verbal, interpersonal and written communication skills
Strong analytical, problem-solving and decision making capabilities
Team player with the ability to work in a fast-paced environment
Sound business ethics, including the protection of proprietary and confidential information
Ability to work with all levels of internal staff, as well as outside clients and vendors
Ability to be flexible to handle multiple priorities and to work overtime as necessary

Senior Specialist, Corporate Benefits Resume Examples & Samples

Provides comprehensive analytical support for employee benefit programs
Develops and implements Canon wellness programs
Interprets benefits plan rules and resolves problems
Assists in the design and implementation of benefits plans, programs, and procedures
Maintains legal compliance of all plans
Processes monthly reconciliation reports and maintains statistics regarding participation and utilization
Maintains relationships with certain vendors; implements/develops new vendor relationships as needed
5+ years experience in employee benefits
Proficient with MS Office (Excel, PowerPoint, etc.)
PeopleSoft experience a plus
Travel as needed (10% or less)

Benefits Service Center Representative Resume Examples & Samples

Using a computerized system, responds to customer inquiries in a call center environment
Gathers information, researches/resolves inquiries and logs customer calls
Communicates appropriate options for resolution in a timely manner
Provides functional guidance, training and assistance to lower level staff
Provides assistance, training and troubleshooting support to lower level staff
Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems
Prepares standard reports to track workload, response time and quality of input
Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness
Must have at least two (2) years of combine HR/Benefit and call center experience
Proficient in Microsoft Office Suite (Word, Excel and Powerpoint)

SAP Benefits Lead Resume Examples & Samples

Maintain Benefits system and interfaces to vendors
Works with Benefits Business team and IT to define the requirements, write functional specifications, test scripts and detailed design documents
Open enrollment data auditing and updates
Coordinates with Benefits Department to communicate benefits and any policy changes that are implemented each year
Must be familiar with Benefits date types and how they are maintained in SAP
Knowledge of Employee Self Service Portal and management of Deferred Compensation Portal
Manage myRewards site for successful feed of Benefits and Compensation information from SAP and various vendors to Fidelity on monthly basis
Liaisons with Payroll to understand the preparation of payroll deductions for benefits programs
Assists with the management of information for various employee special programs
Run reports to provide data from both SAP ECC and SAP BW to support Business
Obtains and keeps knowledge of NBCU benefits services and policy pertaining to the employee population
Coordinates all mass employee changes with the OM/PA, Payroll and TimeKeeper teams to ensure no disruptions to benefits vendors
Minimum 2 years of SAP HR Benefits or related experience
Minimum 3 years of HRIS and ERP experience
Demonstrates sensitivity and respect
Understanding of HR Processes and cross functional dependences
Strong written and verbal communication, ability to prepare reports and make presentations to various groups
Strong conflict management skills
Intermediate to advanced expertise with Microsoft Office Suite (Word, Excel, PowerPoint)

Coordinator, Benefits & Pension Resume Examples & Samples

Manage the enrolment process and follow up with new employees in accordance with the applicable admissibility criteria
Act as the employer's representative with the insurer; may be called upon to evaluate specific issues in a given situation and provide possible alternative
Provide customer service support on all matters relating to benefits
Manage the « Benefits – Avantages Sociaux » and « Pension – Retraite» mailboxes as well as related information found on the intranet
Perform the required tasks during the benefits reenrollment period
Certificate in Industrial Relations, Administration or Human Resources
2 years experience with Benefits
Experience with pension/retirements plans is an asset
Excellent written and verbal communication skills in English and French
Strong interpersonal skills, client service oriented and the ability to provide a timely response to inquiries
Ability to work with confidential information
Good organizational skills, proven time management and the ability to establish priorities
Knowledge of the VIP system is asset

Group Benefits Account Manager Resume Examples & Samples

Assist in making proper market selections based on knowledge of the insurance marketplace, understanding of the client’s needs/wants, and evaluation of the current pricing, coverage and consultation with producer
Prepares materials (i.e. benefit plan comparisons and open enrollment materials) for Client meetings based on marketing results
Engages in peer review to feedback and ensure high quality and delivery of finalized materials
Support Clients by ensuring a smooth implementation of plan designs accurately and correctly
Provides sales support to Benefits Consultants/ Account Executives to prepare materials or information to present to the Client. May participate in Client meetings as requested by the Benefits Consultant to provide product or account information
Maintain a high level of communication with the Benefit Consultant, client and carriers to service current and new accounts
Keeps informed of the industry and develops knowledge of insurance products and clients
Promote an environment that supports diversity and reflects the M&T Bank brand

Benefits Implementation Manager Resume Examples & Samples

Manages a team of Lead Systems Analysts by leveraging the team’s talents, conducting performance reviews, educating and holding associates accountable to Hewitt’s policies and guidelines
Leads a global team of associates and partners with a variety of internal organizations in order to maximize the effectiveness and efficiency of client deliverables
Manages the quality targets, per Service Level Agreements
Manages operational metrics, which includes accountability for integrated data requirements, delivering work within cost/budget, and assessing project progression
Focuses on long term technology strategy that entails setting overall system development life cycle direction (SDLC), ensuring consistent execution, producing metrics and reports analysis, and integrating internal releases among practices
Leading internal projects plans and status meetings
Creating and running SQL reports
Estimating project costs
Devising operational proprietary processes in a fast-paced business environment
Deep knowledge of system capabilities and functionality
Ability to manage a global team of associates, including virtual workers

Large Group Worksite Voluntary Benefits Client Executive Resume Examples & Samples

Articulate Humana’s WVB portfolio and supporting administrative capabilities to external clients
Partner with local market sales resources and leadership, as needed, on 300+ WVB opportunities
Partner with Account Installation and operational service teams to drive consistent, quality installation and post-installation service, promoting high client satisfaction levels
Work with internal Underwriting partners to craft solutions in response to broker or client needs
Executes strategies developed by WVB Channel leadership and meets or exceeds retention goals
Valid state health and life insurance license
Willing to engage in extensive travel
Experience in the worksite voluntary benefits field

Senior Director, Global Benefits Resume Examples & Samples

Provide the global strategic direction for the design, implementation, and administration of global benefits programs (health, dental, retirement, life, disability, paid time off and other perquisites etc.) that balance industry best practices in alignment with the Company's growth and culture
Work with the team to provide guidance and hands-on direction building, streamlining, and refining benefits processes and programs. This includes moving some non-strategic tasks/work to a shared services model
Drive benefits activities related to the conversion of EMC entities to VMware, expansion into new countries as well as M&A activities
Manage the corporate wellness initiatives as well as the global retirement programs. Actively participates as part of the global retirement governance structure
Oversee and assess services of benefits consultants, brokers, third party administrators and other providers
Ensure regulatory compliance for benefit-related plans and programs on a global basis. Keeps current on emerging legislation and takes appropriate action
Develop creative, effective communication and education to management and employees
Drive key initiatives around parental leave policies and other key strategic benefit offerings where VMware desires to differentiate from the prevalent market practices

Administrator, Benefits Resume Examples & Samples

Responsible for assuring that all benefits related PeopleSoft processes are completed timely and manage the correction of errors. These processes include Benefits Administration, leave accrual, benefits billing, vesting update, benefits nightly/weekly processes, HIPAA, COBRA, open enrollment and others. Will be responsible for the training of system functions to staff members. Responsible for the recommendation of enhanced processes, testing and for exploring modifications to the system. Responsible for assisting in the updating and maintenance of PeopleSoft benefits related tables and rules
Responsible for running and uploading of data, monitoring and troubleshooting benefit interfaces between PeopleSoft and vendors, such as FHHS, MHNet, CIGNA, Schwab, Mangrove, CompBenefits and others as developed. Will work with technical team in resolutions of issues
Responsible for the creating and maintenance of queries/crystals for reporting needs in the benefits department. Will document all processes and suggested changes to streamline processes
Responsible for retrieval, maintaining and validating data residing on external systems supported by our vendors. Will be responsible for understanding all external websites that are needed by benefits in which to administer data and to retrieve data and will be required to retrieve data needed for analysis purposes. Must complete reconciliations on a periodic basis comparing UO data to the data maintained by the vendor
Will lead the exploration of special projects such as benefit enhancements to include the gathering of data to support further action. Will be responsible for the drafting of various communication materials and proposals
Responsible for the analysis of benefits related data, premium payments, submission of funds and pulling of data for analysis. Will work with our vendor representatives as well as our consultants/actuaries in analyzing claims and costs data. Will assist with all benefits related audits and compliance regulations, such as completion of Form 5500
Support marketing/educational efforts for benefits as well as other departments as required
Assists with the day-to-day administration of all benefit programs, such as medical, dental, vision, disability, life, 401 (k), executive plans, tuition reimbursements, leave policies and others
2 to 5 years HRIS experience required, PeopleSoft preferred
2 to 5 years of benefits related experience required

Benefits Operation Manager Resume Examples & Samples

Adheres to standard operations management practices as outlined by CSG Process Excellence Leader and CDG Operations Manager
Provides coaching and development of BAs and creates a culture of continuous improvement within client-level operations
Monitors client operations dashboard measures to proactively manage client-level impacts
Identifies, plans, and manages process improvement projects to create year-over-year efficiencies in operational workloads
Tracks and improves capacity and utilization of BA resources
Reviews and signs off on escalated BA deliverables (e.g., data quality checks, client responses)
Reports system defects to LSA via defect submission process and collaborates with LSA to mitigate participant damage/risk
Collaborates with BIM to ensure proper handoffs to operations team
Ensures processing documentation is accurate and complete; receives/verifies updates resulting from change orders provided by LSAs
Develops and delivers BA client-specific operational training; monitors BA ongoing adherence to standard operating procedures to ensure high quality
Provides day to day client and TPA contact support for participant- and/or processing-related issues; provides BSM complete and accurate client-ready responses for participant- and/or processing-related issues that are escalated to senior client contacts (i.e. Director or VP)
1+ years of aligned service experience required
1+ years of experience (and demonstrated competence, depth, and breadth) of complex processing experience
2+ years of experience coaching and leveraging work through others

Affordable Care Act-benefits Subject Matter Professional Resume Examples & Samples

Understanding of ACA regulations, including 4980H, 6055 and 6056
Help create solutions and new processes to supplement current Client Service Offerings
Strong communication and team-leading skills

Manager International Benefits Resume Examples & Samples

Provide consultative services on matters of benefit policy rationale, interpretation and application, including contract review. Establish and maintain effective relationships with the various business lines, relationship management teams, and compensation colleagues to ensure benefit programs meet business needs and objectives. Where applicable, provide benefit expertise in support of business strategies including mergers, acquisitions and outsource initiatives
Ensure benefit programs are delivered within consideration of needs, cost-efficiency, competitive positioning, emerging industry trends, governance, best practices and compliance requirements. Products and programs include (but not limited to) group insurance benefits, retiree benefits, financial services, leave of absence, vacation, wellness, EAP and other employee benefit programs
Support the Senior Manager, International Benefits with delivery mechanisms including communication and education. Conduct cost/benefit analysis, gap analysis and prepare detailed proposals for annual policy renewals and for and business case approval by Senior Executives
Manage the various phases of integrated benefit product launches and/or implementation of program updates /modifications
Establish and manage external provider relationships to ensure quality service is achieved
Work closely with HR Shared Services and Regional HR contacts regarding the ongoing maintenance of plans and administration including systems, tools and processes
Minimum of five years experience in group benefit management
In-depth knowledge and solid understanding of group benefit principles, processes and legislation, including financial and underwriting concepts (for Canada, US or Internationally)
Ability to provide analysis of benefit programs (internally and externally) to furnish comprehensive recommendations for amendments/enhancements/introductions of new products
Ability to think strategically creatively, analytically and conceptually when developing new benefit programs and/or reviewing existing programs
Effective project management skills required to lead and deliver projects successfully and cost- efficiently
Effective consultation skills
Fully functional computer skills with respect to used software programs such as MS Word, Excel, Power Point, MS Project and other programs

Pension & Benefits Actuary Manager Resume Examples & Samples

Be responsible for directing and managing actuarial engagements and business development efforts relating to pension audit support, mergers and acquisitions, valuation work and other pension advisory services
Direct and manage the overall and day-to-day technical and business aspects of client projects to ensure the quality of engagement work products, solutions, and deliverables for clients
Identify and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, and address issues for clients
Generate and manage actuarial services revenues
Manage and contribute to the attainment of group and individual goals by sharing knowledge, monitoring engagement team performance, providing guidance and productive feedback, and facilitating teamwork
Identify opportunities for Ernst & Young’s actuarial and other special services
A minimum of 5-7 years of well-rounded progressive pension and/or benefit actuarial experience
Strong project management skills and business development/marketing experience within a professional environment
Solid actuarial skills as well as ability to interpret actuarial concepts and results in the business context
Ability to share knowledge and motivate team as well as initiative to stay abreast of current trends and technical advancements
The flexibility to travel, when necessary

Benefits Generalist Resume Examples & Samples

Resolve a full range of internal and external requests
Assist with the coordination of various processes and programs as they relate to customer needs
May have administrator duties, or oversight responsibilities on applicable systems
Prepare responses and information to clients
Work on data collection, fact-finding and research
May have responsibility for compliance and administration of applicable corporate policies, local policies and federal and state regulations
May be responsible for documentation
High School Diploma or GED required Bachelor’s degree preferred
2-3 years workforce experience in a responsible position
Proficient with Microsoft office software
Ability to communicate effectively both verbally and in writing internally and externally
Exercises good judgment and excellent critical thinking skills
Must be willing to work overtime as needed

Benefits Client Resolution Technician Resume Examples & Samples

Record changes as appropriate to respective software program(s)
Support internal employees; act as mentor for less experienced employees
Assist team members by fielding questions prior to escalation to team leader
Work to exceed department metrics and goals as established by manager and team leader
Effectively operate all department equipment
Perform full range of customer service according to commitments and standards set forth by the department
Attain Payroll, COBRA, Section 125 and other applicable certifications required within 18 months of accepting position, must comply with eligibility requirements prior to taking exam

Flexible Benefits Data Analyst Resume Examples & Samples

Review incoming requests to determine which group works on them (Security, Application, Enhancement, Correction, Payroll), and assign to specific resource, reject incomplete requests
Immediately work on security tickets for internal and external users
Work on Import Definition Files (IDF) for PlanConvert
Work with OmniPlus to assist end users with resolving problems and improving processes
Work with team members to ensure solutions fit into existing framework
Assist with end user and system support including research, problem solving, and adjustment processing as requested
Assist in plan control changes including fund changes, source additions, plan mergers or splits, as needed
Assist administrative teams in the development of supported solutions for more efficient workflow with a concentration on quality control
Control phone and web applications behavior for custom plan features using custom programming tools
Assist with daily participant statement processing
Update and support Personal Rates of Return for record keeping participants on the phone and web systems
Keep system and procedural documentation up to date
Work on special projects to extend functionality of product line
Serve on task forces for mergers, conversions, and integration teams as assigned
Bachelor's degree or equivalent education and related training
One year of experience in an end user support role or relevant experience
Familiarity with web-based applications and interfaces
Familiarity with change management processes and the ability to follow BB&T Change Management Request (CMR) processes
Above average multi-tasking skills and the ability to reassess priorities to meet deadlines and maintain appropriate levels of system/user support
Ability to travel and work irregular hours to meet deadlines
Experience in recordkeeping, account administration, and processing transactions and corrections in SunGard OmniPlus system
Ability to effectively communicate with a customer and provide excellent customer service
Demonstrated problem solving skills, including the ability to determine root cause
Demonstrated interpersonal skills to relate effectively with all levels of employees and customers

Senior Benefits Systems Analyst Resume Examples & Samples

5-7 years of functional experience in an HR environment with a solid understanding of PeopleSoft HRMS Benefits Administration module with hands-on experience with set-up, event maintenance and enrollment processing
3+ years of experience with health and welfare benefits administration
3+ years of experience with PeopleSoft HR version 8 or higher
Strong capability in analysis, configuration, customization, upgrade, development, implementation, and production support of HR PeopleSoft Benefits application
Excellent data analysis and analytical skills to model provide trend analysis, data mining modeling and forecasting
Strong PeopleSoft Reporting tools such as Crystal, SQR reports and SQL
Strong skills experience with Excel and MS Access
Capability to identify and manage risk and resolve issues
Analytical skills to evaluate systems and make recommendations
Ability to coach staff on benefit applications and foster an active learning environment
Strong knowledge of health and welfare plans, HR products and services $

Benefits Case Manager Resume Examples & Samples

Review the participant file to assess the steps and requirements needed to underwrite the appropriate policies
Interview participant via telephone or e-mail to obtain all pertinent medical and personal data; complete the applications and advise participant of additional requirements
Order medical exam and Attending Physician Statements (APS) appropriate to carrier’s medical underwriting requirements and follow up to secure all requested data
Send completed applications, physician’s statements, exams and other relevant documentation to the appropriate insurance company within 24 hours of receiving the minimum submission requirements
Track status of assigned applicants with the insurance carriers and achieve timely approvals based on carrier and insurance type
Work with plan administrators and account executives to ensure quality data
Work with registered agents for follow up on outstanding forms, allocations or licensing issues
3 or more years’ experience in office administration or customer service preferred
Bachelor’s degree or relevant work experience preferred
Prior insurance, new business processing and/or underwriting experience a plus
Intermediate skills in Microsoft Office and Outlook
Respects highly confidential matters
Self-directed, proactive

Senior Manager of Benefits Resume Examples & Samples

In alignment with the strategic direction of the firm, develop, communicate, implement and manage high quality employee benefits programs, policies and procedures to ensure optimal plan design and administration both nationally and internationally
Monitor market conditions (nationally and globally) and competitive position to ensure the firm is providing an appropriate level and menu of benefits at a cost effective price
Manage all benefits including direct management of the firm’s medical, dental, disability, life, accident, vision, flexible spending, employee assistance, COBRA and other related activities
Provide excellent customer service. Promote client service throughout the benefits team; ensure client service standards are set and achieved by team members
Ensure participant tools and communications are in place to enable excellent client service and optimize health and welfare benefits’ self-service and open enrollment
Prepare communications regarding benefit plan documents, policies, procedures and summary plan descriptions
Communicate with and educate partners, attorneys and staff regarding benefits programs offered by the firm
Research, recommend and participate in the selection of benefits consultants and vendors. Develop, maintain and manage effective relationships with external vendors and benefit providers, including contract negotiation, benefits administration and service levels. Mediate between benefits providers and employees, such as by assisting in handling employees' benefits-related questions or taking suggestions
Ensure all benefit plans are in compliance with all federal, state and country regulations and guidelines, including governmental reporting and participant disclosures. Fulfill all reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA)
Provide thorough and detailed benefits evaluations and analyses on an ongoing and annual basis
Working with the CFO, finance group and the firm’s benefits consulting group, responsible for the preparation and issuance of various DOL, ERISA and statutory reports and filings
Working with Finance, responsible for the creation of budgets and forecasts of all benefit plan costs. Also responsible for the monitoring and reconciliation of the budget
Hire, lead, motivate, manage and develop a team of highly effective benefit professionals who are technically skilled, service-oriented, business minded and results-oriented
Bachelor’s degree required, graduate degree preferred with applicable studies in business, communications, systems, etc
Should have strong leadership and mentoring abilities, and superb direct and indirect management skills
Ten or more years of experience with sophisticated depth and extensive knowledge of principles and practices in the administration of health, welfare, and fringe benefit programs. Knowledge of federal and state regulations governing benefit plans including ERISA, PPACA, COBRA, HIPAA, IRC Section 125, 415, 402, 109, 132, etc.. One who enjoys regulations but has the ability to translate this technical information into everyday language
Strong knowledge of health savings account/consumer driven health plans including but not limited to plan design, taxation, reporting and vendor/bank reporting and management
Savvy, seasoned and experienced with the style and presence required to interpret, apply, and explain benefit plans and human resource rules, regulations, policies and procedures to a sophisticated client base. Must demonstrate tact and diplomacy in dealing with sensitive, complex, and confidential human resource issues and individual situations
Proficiency with mathematical and statistical information. Ability and experience to clearly and logically present verbal and written proposals, recommendations and work plans. Strong business and financial acumen and ability to translate the needs of core business function into solutions
Ability to exercise independent judgment and initiative but work in a team environment. Proactive and positive has the capability to lead and develop others both directly and indirectly
Ability to assimilate information quickly in order to grasp big picture concepts as well as details
Must be flexible in order to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks
Ability to anticipate problems and issues and exercise independent judgment in seeking a resolution
Must demonstrate strong project management and process improvement skills, to effect results in a timely and smart way
Ability to multi-task and carry a large load in a fast paced, high touch customer environment. Able to meet the time demands of a global organization’s needs. Must be flexible
Ability to interact effectively with all levels of personnel, including partners, senior management and support staff
Five plus years of people management experience and leading a high performing team through leadership, coaching and delegation skills
Cover letter required

Senior Manager, Canadian Benefits Resume Examples & Samples

Act as the ‘centre of expertise’ for the Canadian benefits plans; support the business in the assessment of needs, the development of solutions and provide counsel and advice
Develop and recommend plan design changes, policies and practices that are aligned with HR priorities and the Bank’s overall strategy, and secure appropriate approvals, ensuring compliance with legislative requirements and appropriate competitive positioning
Work with a variety of executives to get feedback and gain consensus on plan design and policy recommendations
Plan and define projects, and work closely and effectively with HR partners to successfully implement program and policy changes

Health & Welfare Benefits Plan Specialist Resume Examples & Samples

At least 3 years of work experience in Health & Welfare Benefits
Experience with PeopleSoft/Oracle preferred
Must be detailed oriented and have the ability to multi-task in a fast paced environment with tight deadlines
Must have excellent processing and work flow skills
Excellent interpersonal and communication skills (both oral and written)
Demonstrated ability to administer/manager company initiatives: project management skills
Must have excellent Microsoft Office skills: Word, Excel, PowerPoint and Access

Benefits Client Experience Technician Resume Examples & Samples

Assist in organizing daily tasks and managing work loads
Assist internal and external clients with requests and problems in timely manner
Ensure internal controls are followed accurately
Notify appropriate person/s of changes ensuring data accuracy
Work to understand new department processes, procedures and/or programs; assist in training new or less experienced employees
Additional responsibilities as assigned
Excellent customer relation skills
Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks

Affordable Care Act-benefits Resume Examples & Samples

Work closely with and support the EY team that implements our ACA services, including workforce analytics and IRS reporting, and conduct quality review of reporting
Interface with clients to understand their needs, manage expectations and deliver work product
Experience developing and mentoring junior team members
A general understanding of ACA regulations
Strong data analytic skills
Experience with MS Office suite
Ability to manage a small team
Help create solutions and new processes to supplement current client service offerings
Ability to communicate effectively with a wide variety of disciplines and teams

Benefits & Pension Consultant Resume Examples & Samples

Enhance, develop and administer Total Rewards programs to support and enrich the work/life of employees at FTI particularly as they relate to benefits, disability, DC pension and employee perquisite programs
Oversee day to day administration activities performed through the outsourced service providers
In partnership with colleagues administer Short Term Disability (STD) and Long Term Disability (LTD) programs in consultation with third-party administrators, HR Consultants and People Leaders to ensure adherence to FTI processes and procedures to ensure effective case management
Key resource for Pension Committee in coordinating Defined Contribution employee pension plan requirements with third-party administrator; maintaining and updating pension plan source documents according to pension legislation and CAP Guidelines, and coordinating employee pension/retirement communications, education and information sessions
Project manage annual flex benefits re-enrollment process including leading third-party administrator on programs changes and/or enhancements; overseeing maintenance of all web communications and systems modifications/testing of the enrollment site, and leading all employee communications and education
Technical prime for benefits and pension interfaces; identifying opportunities to leverage technology and re-engineer business processes to increase operational efficiencies and effectiveness
Monitor and review contracts and services provided by external consultants and vendors for benefits-related programs to ensure appropriate client service; leading frequent vendor meeting, following up for completion of agreed upon items; and handling premium invoices
Participate in benefits and workplace surveys, researching trends and evaluating current processes to develop recommendations for the FTI’s Total Rewards Strategy
Contribute to the annual benefits renewal processing by reviewing and analyzing usage reports, evaluating renewal projections, making recommendations on changes, and assisting with budget and premium change processes
Providing customer service and support to HR, People Leaders and employees on benefits and wellness programs; including employee correspondence, writing and coordinating frequent employee communications and facilitating employee education sessions
Administer employee programs including Wellness initiatives, TTC Metropass VIP, Service Awards, and Global Mobility business visas, and other projects as assigned
Minimum of 3 years of benefits and/or pension administration experience demonstrating increasing responsibility and knowledge of vendor relationships
Recognized Human Resources designation, preferably Certified Employee Benefit Specialist (CEBS) (or equivalent)
Project management experience and in-depth knowledge in the implementation and administration of benefits
Excellent skills in business writing, communication, presentation, listening and organizational skills in order to present, discuss information and lend advice to management and employees
Proven ability to create and develop policies and procedures related to Total Rewards
Advanced Excel and HRMS (Workday ) analytical reporting skills
Experience in working with clients and others to define and prioritize potential new features and functions
Ability to multi-task in a fast paced environment
Excellent organizational skills, attention to detail, flexibility and commitment to follow through

Affordable Care Act Benefits Resume Examples & Samples

Work on a variety of engagements, addressing client and ACA team member technical ACA questions
Be a resource to ACA team members for ACA technical guidance and training
Bachelor’s degree in accounting, finance, law or human resources and approximately five to eight years of related work experience
Self-motivated - comfortable with self-guided research/study
Ability to balance short-term deadlines while planning for long-term strategies

Benefits Director Resume Examples & Samples

Oversight of management information reporting and plan performance teamwide, including review and improvement
Standard Operational Procedures – ensuring that all procedures are correctly documented and up to date
BCP – ensuring that all vendors have adequate BCP provisions
Communications – drafting/reviewing employee communications, not necessarily solely on health related issues
Graduate level candidate
Proven benefits experience, preferably within the financial services industry or similar
Knowledge of current and prospective healthcare issues
Knowledge of current and prospective Health and Wellbeing issues
Benefits/pensions qualifications/experience. Must be keen to develop technical skills in this area
Service/client orientated
Excellent communication skills both verbal and written
Team player – must be willing to “pitch-in” and assist where necessary
Common sense approach and proactive
Excellent project management skills with a track record of managing significant projects
Innovative - the type of person who is continually looking to improve what they do and the way that they do it
Ability to think on their feet
Ability to manage their own workload and prioritise what they do – multi-tasking ability essential
Enthusiasm - somebody who is looking for a challenge
Strong analytical and organisational skills
Proven strengths in process design and flows
Must have excellent attention to detail
Excellent data management skills

Senior Accountant, Benefits Accounting Resume Examples & Samples

Provide definitive financial data and recommendations for use in accounting and financial reporting
Work on all aspects of the general ledger including monthly/quarterly book close
Assist with preparation of benefit plan financial statements
Analyze various balance sheet and income statement accounts
Propose/prepare journal entries while ensuring financial controls, including accuracy of financial data (Analyses of accounts will include comparisons of actual results against budget, most recent forecast and prior year actual)
Assist with handling special projects as needed

Director, Nonqualified Benefits Consulting Resume Examples & Samples

Responsible for business development; coaching staff and managers on business development strategy
Demonstrate proactive client contact; viewed as a trusted business advisor
Grow business practice; add new clients; expand services of existing clients allocating business to leaders within business unit
Leverage expertise and industry acumen into cross serve opportunities and new engagements
Prepared to oversee large challenges to completion
Has direct profit responsibility for specialty practice and/or department
Responsible for ongoing planning, marketing and business development of a specialized department
Responsible for practice budget and variance analysis
Responsible for practice billing and timely collection of fees
Serve as business unit’s resident specialist in practice specialty
Ensure quality control standards are met
Participate in various administrative aspects of managing the department including overcoming roadblocks to take engagements to completion
Drive a team environment; demonstrate support of management decisions and builds a positive culture

Benefits Accountant Resume Examples & Samples

Analytic abilities and attention to detail
General understanding of Accounting principles
Ability to manage multiple assignments concurrently
Strong proficiency with Excel (vlookups, pivot tables), Word and Outlook
Teamwork - showing a commitment to teamwork and collaboration
Knowledge of HRIS applications (experience with Oracle Business Suite a plus)
Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the

Cards Customer Experience Benefits Journey Owner Resume Examples & Samples

Partner with Agile Scrum teams to support and implement the build of a best in class digital experience and ensure progress is being made against the journey backlogs
Innovative thinker with the ability to challenge the status quo and come up with creative solutions to solve problems and overcome hurdles
Solid product management background, with the ability to concurrently manage and assess broad strategies and execute against multiple priorities in rapidly evolving, often ambiguous and complex situations
Strong technical acumen, mobile channel knowledge specifically required
Strong team player, with excellent interpersonal skills and ability to influence, collaborate and communicate across all levels and across lines of business, internal resources and external vendors
Solid experience working in Agile operating models
Experience with Disputes or Fraud a plus
3+ years experience in digital product strategy role or Digital product development
5+ years experience in Financial Services and/or Credit Cards

Benefits Payroll Delivery Analyst Resume Examples & Samples

Educates colleagues and clients while serving as a subject matter expert across multiple process and knowledge areas
Researches and provides input and support about industry and company best practices
Experience with a large enterprise payroll system; PeopleSoft preferred
Knowledge and/or experience with a case management system
Strong communication skills to interact with clients or third parties regarding project work or to develop the relationship
Possesses advanced analytical and technical skills

Benefits Service Manager Resume Examples & Samples

Responsibility for client satisfaction, domain consulting, requirements creation and maintenance, customer service provisional training, and integration with system development team for their service: Health Welfare
Leads and facilitates updates for all applicable requirements documents for plan provisions, administrative events, interface documentation, and delivery channel documentation for clients in ongoing delivery. Leverages others (Benefits Operations Managers) where appropriate
Responsibility for the client satisfaction, domain consulting, requirements creation and maintenance, customer service provisional training, and integration with system development team for their service: Health Welfare
Manages ongoing delivery of Annual Enrollment and other large scale projects
Previous benefits administration and client consulting experience\Intermediate knowledge of benefits business (Health and Welfare), including products and services, operations, and delivery

Coordination of Benefits Resume Examples & Samples

Manage 5 direct reports, 161 indirect reports, (16 onshore, approx 145 off-shore)
Strong proficiency with Word, Excel and Access, PowerPoint
Previous management/supervisory experience having managed direct reports
Demonstrated management skills which include ability to assess and understand client processes, elicit client understanding, and insight to advise and make recommendations
Progressive Health Insurance experience
Experience in data analysis and quantifiable business methods
Effective ability to evaluate existing work processes in order to predict, address and resolve efficiency and accuracy constraints
Excellent verbal and written communication skills and documentation skills
Ability to handle multiple tasks and meet deadlines
Demonstrated leadership skills including the ability to effectively engage and manage a team of associates
Ability to work under pressure and maintain a high level of emotional intelligence
Proficient with Microsoft systems (Word, Excel, Visio, etc…)
Bachelor’s degree in Business or related field highly desired
MBA or related advanced degree
Healthcare finance or healthcare related consulting experience
Experience with Coordination of Benefits and related topics (i.e. Hospice, ESRD, etc.)
Project management & process mapping experience
Claims system experience using CAS, MTV, and Argus

Benefits & Payroll Coordinator Resume Examples & Samples

Excellent understanding of ERISA, State/Federal laws and regulations (e.g. FMLA and ADA)
Excellent organizational, interpersonal, written & communication skills is required
Ability to prioritize, multi-task, and work with cross functional teams in a multi-faceted environment is critical
Experience in Microsoft Office (Word, Excel, Outlook, PowerPoint) is required
Prior experience with ADP or other payroll software
Familiarity with benefits administration
Ability to work well under pressure and manage multiple priorities
Ability to maintain the strictest confidentiality
Ability to research and analyze various and different types of data and information
Knowledge of employment laws and other government compliance regulations
Able to project a friendly, professional, and approachable demeanor
Bachelor’s degree preferred; or a combination of education and direct relevant experience will be considered
2+ years’ experience in Human Resources or related field
Knowledge of leave of absence/FMLA and Worker’s Compensation
Ability to work independently and manage multiple priorities in a fast paced environment
Proficient in Microsoft Office specifically in MS Excel

Intermediate Accident Benefits Adjuster Resume Examples & Samples

Accountable for communicating in a collaborative team environment and interacting with clients, claimants, vendors, medical professionals, lawyers and accountants as applicable to communicate and resolve claims
Ensures complete claim file documentation, make claims decisions within their authority
Demonstrated commitment to taking ownership & accountability of client escalations at first point of contact
Responsible to identify service issues/gaps and recommend workflow changes to address the issues/gaps
Assure claims are fairly and accurately evaluated in accordance with established standards of quality, productivity and timeliness (may include bodily injury where training and experience warrants)
Determine and address the initial customer service expectations
Review policy(s) and determine coverage applicable in each loss situation
Determine & execute investigation requirements
Determine value of claim and settle accordingly
Determine loss transfer potential
Responsible for maintaining a case load
Conduct thorough claims investigations and evaluations in order to arrive at appropriate resolutions of assigned Accident Benefits claims
Communicate effectively with all parties involved in the claims process
Key to this role is compliance with all relevant legislation timeframes and guidelines, as well as adherence to the standards and procedures outlined in the RBC Insurance Accident Benefits claims unit
Assist with training as required
Act as subject matter expert to front line staff and complete other projects and tasks as assigned
Intimate knowledge of the claims cycle and all claims protocols and procedures
Minimum 5 years of Statutory Accident Benefits claims handling
Superior communication skills
Strong negotiation and time management skills
Ability to adapt to fluctuating call volumes and seasonal case load volumes and ability prioritize work to optimize efficiencies

H&W Benefits Program Senior Manager Resume Examples & Samples

5-10 years benefits experience, including at least 3-5 years in benefits design
Strong analytical, customer service, and communication skills
Ability to present and lead discussions with AMD executives and employee groups
Leadership and project management experience

Benefits Resume Examples & Samples

Candidates with prior SaaS and/or Cloud applications preferred
Strong program and project management skills. Ability to multitask and handle multiple projects and priorities simultaneously
Strong personal and technical communication skills along with effective people management/ collaboration skills
Exceptional problem-solving and time management skills and highly detail oriented
Superior stakeholder management skills ; Interacts frequently with internal and external management and senior level customer representatives
Ability to lead effective meetings and briefings for internal and external representatives. Must often coordinate efforts between functional areas or members of an extended project team
Manages subordinates/highly skilled specialists who exercise significant latitude and independence
8+ years of experience in HRIS or a similar function including minimum of 3-5 years of management experience managing projects/direct reports
Project management, system implementation along with steady-state management experience

Manager International Benefits Resume Examples & Samples

Minimum of five years experience in group insurance / group benefit management
In-depth knowledge and solid understanding of group benefit principles, processes and legislation, including underwriting / pricing (for Canada, US or Internationally)
Ability to provide financial analysis of benefit programs (internally and externally) to furnish comprehensive recommendations for amendments/enhancements/introductions of new products

Global Benefits Business Analyst Resume Examples & Samples

Excellent consultative problem solving skills
Research and resolve data related issues, including the error reporting process
Identifies issues, analyzes available data and information, and recommends changes to management
Run ad-hoc benefits reports
Creates and maintains multiple operational reporting tools
Provides analysis prior to and following any recommended changes
Ensures accuracy of data through partnerships with team members. Provides day-to-day validation and spot checks
Supports the implementation and ongoing administration of new initiatives from a system and data perspective
Functional knowledge of all benefits related interfaces
Partner with other internal departments (HRIS, Payroll, Tax, and Compliance) to ensure operational success across the organization
Perform audits of payroll/benefits data especially with regard to benefit deductions
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Bachelor's Degree or Equivalent
Generally requires 2-5 years related experience
Knowledge of MS Office required
Benefits/Payroll background preferred

Benefits Integration Manager Resume Examples & Samples

Manages from start to finish the Benefits due diligence, integration and on-boarding of new employees for all mergers and acquisitions enterprise wide
Uses formal processes and tools to manage resources, budgets, risks, and changes. Recommends new process and tools to achieve advanced project management
Acts as a single point of contact for project status. Maintains communication with stakeholders
Facilitates and leads project meetings
Manages project status and information in the form of formal briefings, project update meetings, and written, electronic, and graphic reports
Develops, maintains, and manages detailed project plans, action item registers, and major milestone timelines for all assigned projects
Creates and maintains process workflow documents to support business needs
Manages all assigned projects to completion ensuring on-time delivery, meeting of budgetary demands, and maintenance of overall project ownership
Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management. Ensures effective implementation of solutions/changes
Bachelor's Degree or Equivalent
Generally requires 6-9 years related experience
Ability to manage multiple projects to successful completion simultaneously
Organizational and time management skills to prioritize workloads and meet time-sensitive deadlines
Working knowledge of employee benefits due diligence
Understanding of various health & welfare plan funding mechanisms
Solid understanding of financial statements in relation to employee benefits concepts
Strong communication and presentation skills both written and oral including the ability to lead conference calls with C-suite professionals and draft comprehensible and grammatically correct written reports
Demonstrated interpersonal skills and ability to interact with Associates at all levels of responsibility, both within the department and across the company
Working knowledge of general office and administrative procedures, such as file management, internet search, time and calendar management
Proficiency with Word, Excel, and PowerPoint
Flexibility to travel, as needed

Global Benefits Business Analyst Resume Examples & Samples

Ensures accuracy of data which may originate from multiple system sources across GB and other HRIS organizations
Provides day-to-day validation and spot checks
Partner with other internal departments (HRIS, Payroll, Tax, Compliance) to ensure operational success across the organization
Regular, consistent and punctual attendance. Must be able to work nights and weekends, with some variability as necessary
Generally requires 5-7 years related experience
Knowledge of MS Office Required
Proven consultative problem solving skills
Benefits systems, payroll, or other HR systems background is highly preferred

Benefits Implementation Manager Resume Examples & Samples

Oversees the delivery of all benefit administration services for clients who have outsourced all or part of their benefits administration to Hewitt. The Implementation Manager has ultimate accountability to bring the right combination of talent, tools and technology to successfully implement a company's Defined Contribution, Defined Benefit, and/or Health & Welfare programs
Accountable for the financial, quality, completeness, timeliness and client satisfaction results of new implementations/upgrades from the day of hire until the full scope is developed and transitioned to the ongoing services team. The scope of responsibility for this role encompasses managing and providing leadership for a broad team of 35-75 associates
Leads key meetings with client and internal stakeholders
Builds trust with client and is accountable for overall implementation
Works with client to define success criteria, communicate status, risk and issues, and manage goals and objectives for the implementation
Escalates issues to the key client stakeholders as appropriate
Coaches others on the financial impact of their roles and quantifies and addresses scope changes with the team and client
Ensures successful project outcomes, deliverables are on time and within budget, manages resources effectively
Engages the participation of all team members by motivating them to work toward common goals and shared accountability for deliverables
Engages the responsibility of all team members by stressing the individual accountability each team member has, and the shared goals across the entire project team
Optimizes the performance of all team members through setting and managing to high goals, and leveraging individual strengths
Leverages the Project Manager in directing the overall performance and operations of the integrated implementation team
Leverages the Domain Manager(s) to accurately and compliantly document the client requirements
Defines and measure the quality standard for the team
Helps with responses to RFP’s with respect to our solution, our approach, and/or our schedule
Represents Implementation Services capabilities and experience in client site visits and finalist meetings
Identifies and acts on needs to help improve/maximize business results
Supports firm goals and leverages skills/ knowledge to act as a model for others to do the same
10+ years of experience managing large-scale benefits, Human Resources and/or Payroll implementations
In-depth understanding of the implementation processes and industry-standard software configuration methods
Strong domain knowledge of Health & Welfare programs
Strong consulting, influencing, and negotiation skills
Experience working with large functional teams preferred (e.g., Shared Services, offshore teams)
Has sufficient knowledge of industry best practices to drive optimal delivery model and win-win solutions
Has strong business management process orientation to drive adherence to our System Development Life Cycle process
Uses project management tools to manage the overall implementation effectively
Occasional travel will be required (up to 25%)
Six Sigma certification

Teller Hours w / Benefits Resume Examples & Samples

Provide professional client service, which includes, but is not limited to: performing accurate transactions, greeting the client, smiling, using the client’s name during the transaction, and thanking each client for his or her business. Refer clients to other branch team members and specialists as needed
Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, Cashier's checks, and redeeming savings bonds
Prepare individual daily balance of teller cash transactions as well as other reports as necessary
Perform more complex transactions (with assistance as necessary) such as
High School diploma or equivalent
Ability to complete teller training in required time frame
Demonstrated ability to read, follow written instructions and accurately complete written reports
Good interpersonal skills
Ability to use office machines and perform basic mathematical functions
Demonstrated ability to deliver good client service and provide team support
Ability to complete Bank training program for Teller
Capability to lift a minimum of 30 lbs
Ability to travel to accommodate temporary staffing needs as required
Ability to speak fluent English
Demonstrated ability to handle multiple priorities under time constraints

Leave & Benefits Business Partner Resume Examples & Samples

Bachelor Degree Required
3- 5 years of combined Benefits and Leave administration
PHR Certification Preferred
Subject Matter Expert on state and federal laws related to FMLA, USSERRA, State applicable leave laws including but not limited to CFRA, PDL, COBRA and HIPAA
Strong knowledge of a Database Systems including but not limited to Payroll, HRIS and/or Eligibility Systems. Previous exposure and manipulation of database structure
Ability to work in multiple areas in a fast paced, rapidly changing environment

VP, Global Benefits Innovation & Product Resume Examples & Samples

Lead a multidisciplinary team in reviewing and analyzing Comcast Benefit Plan offerings to ensure efficient delivery and cost effective products with superior user experiences
Apply critical thinking skills to review abstract benefit concepts to determine if marketplace solutions exist. If solutions do not exist, lead a team to develop benefit solutions and products that can be used by Comcast Global Benefits, Comcast Connected Health and external customers
Lead a cross functional team that supports the implementation of new product offerings and establishes success measures and metrics
Develop risk pool strategies by attracting higher levels of benefit participation within the Comcast benefits plans
Provide methodology and thought leadership to new and active benefit categories and product solutions
Develop, implement & measure strategies using statistical tools & quality management. Focus on expense, ROI and contingency planning
Provide program managers with support and resources for program implementation
Generally requires 15+ years related experience

Manager of Benefits Resume Examples & Samples

Responsible for all Benefit Team operations and other duties as assigned by the Director
Develop an expert level of understanding of the all group and voluntary benefit plans in order to assist with inquiries from associates and HR Business Partners
Bachelor’s degree with 2 years of increasingly responsible HR management experience preferred or high school diploma or GED with 5 years experience as strong HR generalist background required
Demonstrated ability in negotiation and conflict resolution
Strong organizational skills, ability to multi -tasking and prioritize
Must have attention to detail and ability to meet strict deadlines

Senior Benefits Project Manager Resume Examples & Samples

Responsible for contract arrangements and associated negotiations liaising with external employee benefit providers
Responsible for day to day management (including responding to complex employee queries) and renewal of employee benefit plans including Life Insurance, Share Ownership, Childcare Vouchers etc
Responsible for delivery of employee benefit projects
Responsible for preparing and delivering written proposals for benefit plans
Responsible for preparing Firmwide benefit communications
Support the delivery of Flexible Benefits Annual Enrolment
An experienced Benefits Manager having had responsibility for managing employee benefits programmes
Comfortable reviewing industry best practice and legislative updates to inform Firm benefits policy
Service/client orientated
Highly analytical
Ideally CIPD qualified (not essential)
Knowledgable of current and prospective Employee Benefits issues and associated legislation
Comfortable working in a dynamic organisation and be able to work independently at pace

Teller Hours / Wk Benefits Resume Examples & Samples

Provide professional client service, which includes, but is not limited to: performing accurate transactions, greeting the client, smiling, using the client’s name during the transaction, and thanking each client for his or her business. Refer clients to other branch team members and specialists as needed
Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, Cashier's checks, and redeeming savings bonds
Prepare individual daily balance of teller cash transactions as well as other reports as necessary
Perform more complex transactions (with assistance as necessary) such as
High School diploma or equivalent
Ability to complete teller training in required time frame
Demonstrated ability to read, follow written instructions and accurately complete written reports
Good interpersonal skills
Ability to use office machines and perform basic mathematical functions
Demonstrated ability to deliver good client service and provide team support
Ability to complete Bank training program for Teller
Capability to lift a minimum of 30 lbs
Ability to travel to accommodate temporary staffing needs as required
Ability to speak fluent English
Demonstrated ability to handle multiple priorities under time constraints

Audit Senior Long Island Strong Benefits Resume Examples & Samples

Identify, research and solve accounting issues under US GAAP and or IFRS
Supervise audit engagements and review the work of audit staff
Develop relationships at client and stay informed of client economic developments
Bachelors degree in Accounting, a masters degree and or CPA license is highly regarded
3-5 years of Audit experience at a public firm, specific to Financial Services clients is highly regarded
Strong communication skills to handle presentations to client and CPA firm managers

Accommodations Benefits Supervising Associate Resume Examples & Samples

Provides assessment, referral and follow-up services to a variety of clients including partner/principals. Provides consultation to People Consultants and Leaders, and the General Counsel’s Office in the resolution of accommodation cases
Directs field ergonomic assessors to resolve equipment requests and follow through to completion. Makes process improvement recommendations to the Leave Management team leader
Remains current regarding research and best practices related to accommodations and ergonomics
Possesses a high level of specialized knowledge of ergonomic and disability accommodations
Manages the development and implementation of new program initiatives as directed by the Leave Management team leader
Participates in the design, delivery and management of the firm’s efforts to provide services which enhance the well-being of our people
Possesses deep knowledge in own area of Leave Management; accommodation and ergonomic assessments
Decision-making authority is fairly broad in the areas of disability and ergonomic accommodations
Ability to communicate effectively and develop positive working relationships with both internal leadership and clients
Demonstrate maturity in dealing with different level of employees in a fast-paced environment and the ability to maintain confidentiality of all employee clients
Knowledge and understanding of applicable federal, state and local laws pertaining to ADA accommodations
Receives limited supervision; able to operate independently in areas of assigned functions
In emergencies, performs required duties without prior notification of the Leave Management team leader
Contributes to the annual review of the Accommodations/Ergonomic senior associate, but otherwise no direct supervision of others

Project Manager, Global Benefits Resume Examples & Samples

Develop project goals and objectives
Create detailed project plans that outline the critical steps in creating or implementing products, and establish milestones
Consult with program managers to provide project management infrastructure and support in operationalizing project plans
Develop presentations and other visuals that support understanding of create project plans
Monitor and track project progress, communicate gaps and risks
Create mitigation strategies that realign off track projects
Organize global benefits roadmap, which outlines key goals for future success in the function
Develop and implement change management strategies
Review completed project to identify areas of improvement and change to the end product
Generally requires 15+ years related experience

Executive Dir, Global Benefits Product Resume Examples & Samples

Drive decision making around Global Benefits product offerings and acquisition
Design benefits product specifications to support key objectives and align with strategy
Partner with vendors to develop custom solutions for Global Benefits team
Provide leadership and support to help design programs and implement new benefits products
Ensure benefit deliverables meet specified requirements, costs, timelines, and quality through liaison through key stakeholders
Directs project teams in the development and implementation of project plans and directs staff on project specific assignments
Ensures solution designs are within the strategic direction for Global Benefits. Makes recommendations for strategy, change and improvement
Identifies and investigates opportunities to use emerging technologies and providing cost effective and flexible solutions
Apply critical thinking skills to review abstract benefit concepts to determine if marketplace solutions exist. If solutions do not exist, lead a team to develop benefit solutions and products that can be used by Comcast Global Benefits, Comcast Connected Health and external customers
Provide methodology and thought leadership to new and active benefit categories and product solutions
Provide program managers with support and resources for program implementation
Forecast project estimates, project needs, and timelines
Meets regularly with stakeholders to help set application strategies and roadmaps
Generally requires 14+ years related experience

Benefits Leave Administrator Resume Examples & Samples

Administer and manage FMLA, medical, and military leaves for Golf & Country, Business & Sports, and Home Office divisions
Process all leave requests and track in accordance with all the Federal and State legislation including responding to leave with necessary forms/ correspondence, request missing information and follow up on return to work status
Ensure company is compliant with all federal, state and local laws and regulations. Understand and support ClubCorp policies and programs
Manage STD and LTD claims including providing information necessary for claims requests and salary continuation payments
Function as the liaison and expert for the Disability Plans (STD, LTD, and Salary Continuation)
Complete the Employer portion of the form for all claims requests
Determine eligibility and calculate all salary continuation benefits. Coordination of information with the club and payroll
Review Grandfathered LTD list monthly to determine continued participation in the plan
Back up on benefit calls
Assist caller with enrollments and general questions on all benefit plans. Maintain general knowledge of all benefit plans and vendor support
Enter changes into Oracle and Magic

Benefits & Payroll Manager Resume Examples & Samples

Benefits/Payroll Administration
Administers health, dental & vision benefits
Administers short & long-term disability and long-term care programs
Administers leaves of absences
Administers car allowance, payments, & miscellaneous special payments
Administers payroll. Administers & ensures appropriate changes/additions/deletions are made (via PAN’s & Requisition Forms) to the PeopleSoft system
Ensures the organization remains compliant on all medical leaves by administering leaves of absences and counseling employees on proper protocol
Manages and coordinates the administration of benefits/payroll section of weekly New Hire Orientation
Miscellaneous HR Functions
Contributes to the effectiveness of the department by promptly answering questions and requests from employees and remaining current and knowledgeable on all company policies
Acts as the liaison with the Corporate HR office in NY to maintain and distribute Payroll and Benefit policies
Oversees the administration of the following HRIS systems: PeopleSoft and Ricochet
Researches and identifies best practices in the payroll and benefits field in the advertising industry
Makes recommendations to HR Management
Works with other members of the HR Department to foster a team environment
Maintains ISO and continuous quality management standards for the HR Department
Continually challenges the status quo and looks for opportunities to be creative an innovative within the HR function
Management of Employees
Nurtures and coaches direct reports to achieve the highest levels of professional excellence and build/maintain strong client relationships
Creates and maintains a cohesive team environment that believes in, and inspires, new thinking
Motivates employees to continuously seek innovative and creative ways to improve their job function, the HR department, and ultimately, the company
Objectively and candidly evaluates the talent and processes of direct reports providing ongoing feedback in addition to completing an annual performance evaluation
Maintain and support all company standards as specified within the Quality Management System
Supports/facilitates the mandatory adherence to ISO9001 requirements, processes and procedures
Expertise in payroll and benefits within the human resources field
Strong knowledge of PeopleSoft, Microsoft Excel, Word, and PowerPoint
Understanding of the advertising, marketing and communications industry is preferred
High level of communication and interpersonal skills are required to lead meetings, make formal presentations, write complex documents and manage external and internal relationships at varying levels of an organization
Experience leading, coaching, managing and developing employees
Ability to effective motivate and lead team members
Bachelor’s degree or equivalent experience preferred
Minimum of 7 years of experience in the Human Resources field, specifically in Payroll and Benefit administration
Minimum of 3 years of experience managing and leading people
SPHR or PHR, preferred
Have physical and mental requirements to meet the above listed job responsibilities

Senior Accountant Strong Benefits & Profitable Company Resume Examples & Samples

Bank reconciliations, journal entries, amortizations and accruals
Intercompany reconciliations, balance sheet analysis and adjusting entries
Prepare monthly P&L's and special projects as needed
Analyze financial statements and report on variances to management
Partner with auditors for financial and tax auditing details

Benefits Account Manager Resume Examples & Samples

Comprehensive knowledge of binders, policies, and coverages for all states and industries serviced, gained through continuing insurance education and at least 5 years of employee benefits experience. Must have demonstrated technical and account management abilities through one year at MSW in the ASR Senior level
Strong client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
Life & Health license required

HW Benefits Engagement Service Delivery Manager Resume Examples & Samples

Oversees and manages the operations of a business unit(s) with overall responsibility for the account (i.e.service delivery, sales, operations, IT, HR, facilities)
7 years - Customer Service, HW benefit plan experience
MS Word, PowerPoint, Excel, Case Management – intermediate
Excellent oral, written communication and presentation skills
Excellent partnership and interpersonal skills
Must be a self-starter, possess excellent organization and critical thinking skills
PC literate, including Microsoft Office
Ability to handle multiple priorities simultaneously and meet deadlines
Can demonstrate the ability to operate continually at an up-tempo pace in a dynamic fast moving culture
Travel required to San Jose, CA and Research Triangle Park, NC and other U.S. locations

Benefits & Wellbeing Associate Resume Examples & Samples

Co-ordinate aspects of administration and day to day delivery for benefit arrangements including Pension, Private Medical Insurance, Life Assurance, Long Term Disability across EMEA. Maintain a schedule of and co-ordinate policy renewals working closely with third party benefits consultants
Oversee the annual benefit renewal data requirements and liaise with vendors on insurance renewals
Provide day to day oversight of vendor activities, including maintaining a vendor inventory, invoice payments and reconciliation
Maintain the team annual business plan
Lead on collation and presentation of quarterly metrics on benefit membership and wellbeing activity and provide monthly benefit and pension reporting as required
Work with HR operations team to ensure benefit arrangements are accurately reflected in payroll and vendor reports are delivered and payments made to timelines including resolution of interface issues
Provide benefit information, guidance and support to members of the HR team as appropriate. Handle individual enquiries with hand-off to third party providers. Monitor and respond to the benefits “in box” queries and escalate as appropriate for resolution
Review and update benefit and wellbeing communication materials policy, procedures, and intranet content to reflect ongoing changes in benefit arrangements. Work with third party providers on maintenance and development of intranet sites
Provide support on new joiner ‘on boarding’ activities
Provide support on implementation of Wellbeing initiatives including promotion of special events and activities, Seasonal Influenza vaccination programme, EAP and onsite nursing services
Undertake external market benchmarking of benefit/Wellbeing arrangements across EMEA
Participate in Compensation and Benefits team special projects and wider department activity as required
Experience as an ‘in-house’ benefits co-ordinator, across the range of EMEA benefits including Flex preferable
Experience of or exposure to Wellbeing initiatives and programmes
Ideally educated to degree level
Competent use of HR systems and PC applications including Word and Power Point
Highly proficient in Excel and data analysis tools (such as v look up and pivot tables). Peoplesoft knowledge preferable
Experience of working in a large structured organisation but not necessarily the Financial Services Sector
Highly competent administrative and organisational skills, working effectively to deadlines and project plans. Working effectively on a range of projects in parallel
Supervisory experience beneficial
Experience of managing and building effective working relationships with third party outsourced service providers/vendors (pension admin, medical insurance etc)

Benefits Service Manager Entry Resume Examples & Samples

Liaises with client/s with respect to ongoing requirements definitions, large scale ad hoc projects, and service delivery questions
Leverages the talent/resources on the team to generate results to meet the needs of the clients
Strong analytical and problem-solving skills and ability to coach others on these skills

Global Benefits Solution Architect Resume Examples & Samples

4yr degree in Business, HR or Information Technology, or equivalent combination of education and experience
5 years or more of experience in benefits administration related environment
Working knowledge of relational database and web development
Client and project management experience
Implementations, data migrations and conversions experience a plus
Ability to quickly develop an understanding of systems and technology
Excellent analytical and communication skills. Ability to work in a team environment
Sound business judgment with an analytic flair

Global Benefits VP, Client Manager Resume Examples & Samples

International consulting: the candidate is expected to deliver billable hours in the field of international benefits such as, but not limited to, benefit audit, benchmarking, opening for business, M&A, multinational pooling, governance, risk management, global DC consulting, etc
Client relationship management – including project management, fee setting, revenue projections, delivery of key deliverables, provide technical expertise within the Global Benefits practice, develop cross selling opportunities with other Aon practices and accountability for meeting all billable recovery goals. The candidate will be responsible for managing the day‐to‐day work required by clients, coordinate the client team and respond to client inquiries
New business development – including expansion or existing business and new business revenue goals, prospect/opportunity management, and reporting activity/new business within sales reporting application
Intellectual capital development and training – the candidate is expected to possess a solid understanding of Global Benefits and participates as needed on task forces and special project teams. The ideal candidate will also be able to train and mentor junior members of the team to help them develop their understanding of Global Benefits and consulting skills
Communication skills – the candidate must have excellent communication and presentation skills and work well with internal and external Aon Hewitt client team members and be capable of working as a team member or independently based on the project
Priority will be given to candidates with a minimum of 8 to 12 years of international or non‐US benefits experience in an HR consulting firm or professional services firm
We also value demonstrated consultative skills to effectively work in a cohesive team environment as well as the ability to communicate with a variety of internal and external parties

100

Senior Consultant Global Benefits Resume Examples & Samples

Finalize reporting and materials for global benefits projects
Conduct meetings and take notes, monitor and execute deliverables and accountabilities based on project scope and statement of work
Support senior members of the group in developing business opportunities through the introduction of additional services for existing clients
May also assist with development and informal supervision of more junior staff by ensuring that client deliverables are met
Working knowledge of employee benefits
Advanced degree or project management certification is an advantage

101

Bonuses / Benefits Resume Examples & Samples

Ability to probe effectively and to read customer queues to identify the unstated customer concern
Recommend products that best suit the customer's needs
Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals
Maintain a high level of world class customer service/professionalism to a wide range of customers
Ability to read and interpret documents from centralized knowledge based tool
Ability to work with customers to resolve inquiries and concerns
Ability to navigate through multiple computer applications with speed and accuracy
Provide troubleshooting, account and billing assistance
Must pass drug test and state, federal and criminal background check
Must have High School diploma or general education degree (GED)
Must be at least 18 years of age or older
Strong Customer Service with Sales Skills is preferred
Six months experience in providing customer service either via phone or in person
Ability to type (WPM vary based on Client Requirements)
Maintain a positive environment, working with co-workers and customers within a diverse culture
Excellent telephone manner and listening skills
The ability to relate to customers in a professional and courteous manner
The ability to work in a team environment
The ability to work under pressure
The ability to sit for long periods of time
Excellent attention to detail and multi-tasking ability
Self-motivation to work under his/her own initiative

102

Senior Manager Global Benefits Resume Examples & Samples

Defines Global Benefits framework and philosophy, also with a focus on minimum standards for the adidas Group
Works closely with HR Services team to ensure adidas AG Benefit programmes are developed towards the needs of our customers and are easy to manage in the resulting processes
Ensure proper activation and communications by consulting HR Services from a programme ownership perspective
Owns overall transparency over adidas Group Benefits programmes (e.g. insurances, company cars, time management, vacations, time accounts, Stock Purchase Plan), standards and their policies
Consults local HR Management via Rewards Site Leads or Rewards Partners regarding design and implementation of local Benefits, approves implementation
Manages selected Global Benefits programmes and plans
Is involved in major conceptual or strategic Benefits projects, especially on a global level or for HQ locations
Ensures and works towards consistent application of benefits programmes within countries, and globally where feasible and possible
Translates HR Strategy into initiatives, with the purpose to innovate Benefits
Designs communication tools and communicates programmes and innovation to all relevant parties
Constantly analyses and challenges whether and in which way the adidas Group Benefits philosophy and framework live up to their standards
Serves as source of expertise and innovation for Global and local Benefits programmes
Proposes and drives change to Global Benefits Framework and Philosophy, programmes and standards
Engages within Rewards and with Rewards Partners, HR Partners, Strategy Office, CII and Talent resources to advise and communicate Global Benefits framework and philosophy
Defines budgeting and accruals principles for Benefits programmes
Is part of external networks to ensure intense exchange of knowledge and innovation
Manages relationships to and contractual relationships with external vendors and Group Insurance for global programmes
Ability to pick up trends and to challenge the status quo
Bring forward fresh perspectives by thinking out of the box
Strong analytical skills to develop new ideas into concepts and subsequently into actionable programmes
Constant appetite to learn and extend knowledge about developments and trends
International and risk taking mind-set
Excellent command of English, preferably good knowledge of German language
University degree or adequate education with[AL1] emphasis on business or Total Rewards
5+ years of overall work experience within Benefits
Preferably work experience in HR
[AL1]I don’t think a business degree or hr degree is necessary as long as has a degree

103

Benefits & Data Specialist Resume Examples & Samples

3+ years of Benefits Administration and/or HRIS experience
Expertise in Health and Welfare Plan Administration
Solid relationship building and customer service skills
Excellent communication skills (written and verbal)
Highly organized
Working knowledge of UltiPro
Experience with multi plan organizations and multi company

104

Deloitte Total Reward & Benefits Pensions Actuary Resume Examples & Samples

A qualified actuary
Be self-motivated and comfortable in a fast-moving environment
Have good presence and strong communication skills
Be able to work within a team and manage client relationships (both internal and external); and
Have solid technical skills and a focused commercial attitude

105

Senior Associate, Comp & Benefits Resume Examples & Samples

Work with Tax, Audit and Advisory teams to provide Compensation, Benefits or HR related services to their clients
Build and manage client relationships and consult with clients on the establishment and operation of qualified plans, nonqualified deferred compensation arrangements, equity plans, welfare benefit plans, and fringe benefit plans
Two years of corporate or federal tax experience in an accounting firm, corporation, and/or law firm
Licensed CPA or J.D./LL.M. with strong knowledge of Compensation & Benefits Tax issues preferred
Experience providing tax and regulatory guidance regarding executive compensation arrangements, qualified retirement plans, welfare benefit plans, and fringe benefits
Excellent advisory, compliance, verbal and written communication skills, with the ability to articulate complex information
Excel competency, while not required, is desired

106

Manager, Comp & Benefits Resume Examples & Samples

Work with Tax, Audit and Advisory teams ( with an emphasis and focus on M&A tax) to provide Compensation, Benefits or HR related services to their clients
Assess the tax impact on clients, develop tax arguments to support conclusions, and suggest recommendations to clients
Participate in and contribute to market and business activities external to the firm while providing direction to and maintaining managerial responsibility for a team
Four years of federal tax experience in an accounting firm, corporation, and/or law firm
Experience with corporate taxation and partnerships

107

Tax Senior Associate, Comp & Benefits Resume Examples & Samples

Work with Tax, Audit and Advisory teams to provide Compensation, Benefits or HR related services to their clients
Build and manage client relationships and consult with clients on the establishment and operation of qualified plans, nonqualified deferred compensation arrangements, equity plans, welfare benefit plans, and fringe benefit plans
Two years of corporate or federal tax experience in an accounting firm, corporation, and/or law firm
Licensed CPA or J.D./LL.M. with strong knowledge of Compensation & Benefits Tax issues preferred
Experience providing tax and regulatory guidance regarding executive compensation arrangements, qualified retirement plans, welfare benefit plans, and fringe benefits
Excel competency, while not required, is desired

108

HRS Benefits Delivery Analyst Resume Examples & Samples

Administration experience (benefits experience a plus)
Supplier management experience
Intelligent risk taker with proven ability to thrive in ambiguity
Analytical skills with ability to identify and apply common sense solutions
Advanced written and spoken English (other languages a plus)
Proficient computer skills, including Word, PowerPoint and Excel
Strong knowledge HR Systems and Case Management Systems
Ability to work in fast pace environment with multiple and varying priorities
Demonstrated high level of integrity and ethical behaviour
Demonstrated ability to drive change and meet objectives
Excellent relationship skills

109

Financial Analyst Heath & Benefits Resume Examples & Samples

Support financial aspects of benefit planning, including but not limited to, funding arrangements analysis, plan design strategies, and employee contribution modeling
Calculate and develop Incurred But Not Reported (“IBNR”) reserves, underwriting projections, rate development, actuarial plan impact, Pharmacy Benefit Management analysis, and claims repricing analysis
Support Renewal/Marketing Process including but not limited to
Prepares exhibits and illustrations used to develop various financial strategies for employer groups
Prepare proposal data into Willis Towers Watson's format for presentation to clients making recommendations
Maintains client specific models to assist in the economic analysis of market alternatives
Prepares the financial exhibits and commentary for client presentations, supports the new business and renewal quoting process for the team
Use Willis Towers Watson technology to monitor / analyze claims information and financial impact
Understand and articulate to clients the Willis Towers Watson Human Capital Benefits (HCB) Value Proposition and Human Capital Benefits (HCB) Products and Services in order to support new business
Five or more years of analytical work related to insurance and/or employee benefits programs
Underwriting experience
Intermediate knowledge of: (1) insurance products, (2) bid preparation and analysis, and (3) financial analysis/underwriting to specifically include the following
HMO, PPO, and Indemnity forms of Health, Dental, and Vision plans
Consumer-driven healthcare, wellness, disease management, and current trends
Regulatory environment of employee benefits plans, including intermediate knowledge of PPACA
Life (term, permanent, etc.), LTD, STD, and state-required disability plans

110

Benefits Data Analyst Resume Examples & Samples

Experience working with database programs (i.e. employee benefit tracking programs, payroll and/or HRIS programs), system coding, troubleshooting, and resolving system issues
Advanced level proficiency with MS Office Excel, Access and PowerPoint to include the ability to create pivot tables, write conditional formulas and create charts and graphs to summarize data
Experience in the implementation and use of HCM systems including Oracle Cloud HCM system is a plus
Demonstrates analytical and technical skills, as well as the capability to review and interpret data, make recommendations and present fact-based information for decision making
Strong attention to details and the talent to work with large amounts of data and identify even the smallest of discrepancies. Ability to organize data, summarize and present findings
Aptitude to work in fast-paced, multi-tasking environment and manage sensitive, confidential issues
A team player with ability to build strong relationships with the Benefits team, benefits vendors, other HR staff and other business partners on and off campus
A confident, positive attitude

111

Benefits Accounting Manager Resume Examples & Samples

Responsible for Qualified and Non-Qualified Retirement Plan Administration and Compliance for Defined Benefit Pension Plans and Defined Contribution Plans
Responsible for Qualified Plans Financial and ERISA reporting
Will manage Annual Audit of Benefit Plans with Outside Auditors
Preparing and Providing Benefit Plan Financial Information to Corporate Finance Group
Will manage and collaborating with the Defined Contribution Plans Recordkeeper and Trustee
Partnering with Pension Plan Trustee and Pension Plan Actuary
Oversee Benefit Plan Payroll Deductions
Oversees payment of self-insured medical and dental claims, insurance premiums and administrative fees
Interacts closely with Payroll, Benefits, Compensation, Internal Audit, Legal and Finance departments as well as Benefit Representatives at various plant locations
Project management related to Benefit Plan changes and enhancements
Will lead a team of 3 direct reports
Support merger and acquisition activity related to qualified plans
Assist with participant communications
Bachelor’s Degree Finance / Accounting
7+ years’ related experience with Defined Benefit and Defined Contribution Plans
Benefit Plan financial reporting experience (financial statements, 5500’s, PBGC premiums, Annual Funding Notices, SAR’s)
ERISA compliance experience
Advanced ability working with Microsoft Excel and Word
Effectively handles pressure
Strong verbal, written communication and interpersonal skills
Previous Supervisor experience
Detail- and deadline-oriented
Ability to work in a fast paced environment with changing priorities
Problem identification and analysis

112

Team Leader, New Business & Benefits Services Resume Examples & Samples

Develop, document, and implement consistent end to end processes that will enhance the customer experience while reducing financial costs
Collaborate with leaders across the organization to identify opportunities to streamline the end-to-end process and enhance the customer experience
Proactively communicate with senior leadership regarding business performance/adverse customer impact decisions/ and potential risks to the business
Ability to build partnerships across the organization; strong analytical skills; strong critical thinking skills; strong leadership, negotiation and communication skills; ability to work in a matrixed organization; effectively utilize influence resources not under direct control; ability to manage multiple projects; manage against deadlines
Demonstrated understanding and building business acumen around our customers, business strategies
Ability to work directly with customers and the sales organization in fast past environment of serving customers
Strong proficiency of – Microsoft Word, Excel, PowerPoint, Outlook
Minimum 3-5 years successful project management and direct people management experience
Desirable but not required insurance experience

113

Regional Payroll, Pension & Benefits Director Resume Examples & Samples

Leads regional payroll and benefits across multiple territories
Operations background and experience managing a diverse Payroll team is required
Working knowledge of payroll processing, regional tax principles and employment standards
Ability to deal with multiple jurisdictions
Experience managing virtual team members across multiple jurisdictions is an asset
Strong leadership skills with direct and indirect reports
Demonstrated ability to drive changes and challenge the status quo
Collaboration and influencing skills
Customer centricity focus

114

Benefits Service Representative Resume Examples & Samples

Answer inbound calls and/or email contacts from retirement plan participants
Research account or plan specifications. Follow up on outstanding issues and escalations in a timely manner to ensure satisfactory resolution
Complete participant transactions as required using internet applications, automated voice response system or manual procedures as required
Learn and maintain current knowledge of defined contribution and defined benefit retirement plan provisions and administration systems, how to retrieve and interpret participant account and plan data as well as other existing applications
Complete training and certification programs from organizations such as ASPPA, CEBS, NASD, etc
Learn retirement planning strategies and be able to communication them to plan participants, including investment options and strategies. Use and explain retirement planning tools designed for plan participants
Five years high touch customer service experience
Five years use of internet, computer and keyboarding experience, including email
Must be able to work varying schedules and shifts if necessary, including overtime as assigned
Excellent verbal skills, proper use of grammar and pronunciation
Excellent written skills, correct spelling and grammar
Strong desire to talk to people and help them with their retirement plan needs
Two years Retirement plan administration or investment planning experience preferred
ASPPA, CEBS designations or NASD/FINRA licensing is a plus

115

Benefits Enrollment Specialist Resume Examples & Samples

· Support Tesla employees with analyzing their prior year insurance plans vs. 2017 plans to select the best benefits for themselves and their families
· Guide employees through the online benefit enrollment process
· Help employees understand their benefit options
· Continually find innovative ways to solve problems and employ a scrappy/hands-on approach
· Provide exceptional customer service and support in order to resolve questions, concerns or take feedback

116

Benefits Operation Manager Resume Examples & Samples

Work with leadership team to define, launch, and drive strategic and operational activities
Structure and execute people development program by developing work plans, gathering and synthesizing relevant needs
Develop culture/communication strategy across APJC, by considering inclusion & diversity
Lead local & regional cross-functional teams to drive execution
Lead APJC regional benefit supplier management
Develop benefit project / service delivery roadmap, initiate best practice sharing across multiple countries
Lead APJC I benefit online project & to ensure sustaining success

117

Director, Benefits Accounting Resume Examples & Samples

Accounting or Finance degree with MBA/CPA preferred
15+ years of accounting / financial experience, with advanced knowledge in pension and healthcare areas
Managerial experience – demonstrated ability to strategically developing staffing
Financial and actuarial expertise, including governmental regulations (IRS, DOL, PBGC)
Superior analytical skills
Excellent communicator – ability to express the complex in simple, easy to grasp ways; both verbally and in writing
Advanced organization skills are required to maintain accuracy and timeliness within highly regulated environment
Acquisition integration experience a plus

118

Benefits Center Manager Resume Examples & Samples

Manage 3 associates in the HRA, HR Customer Service, Benefits Support fields
Manage work schedules, resource planning and utilization and ensure workload balance for team members
Provide ongoing feedback and day-to-day coaching to team members as needed
Work with team members to build a cohesive team environment
Review ongoing adherence to processes, procedures and good case management documentation
Minimum of 5 years of experience in a customer service environment
Minimum of 3 years experience with HR, Benefits, Retirement, Payroll, Time and Attendance
Minimum of 3 years experience with Policies and Procedures
Minimum of 1 years supervisory experience in leading a small team
Frequent use and general knowledge of industry practices, techniques and standards

119

Senior Manager, Global Benefits Resume Examples & Samples

Ownership of the Global Benefits Committees and Global Investment Committee presentations, as well as ownership to execute upon the short and long term global benefits strategy and maintain a global benefits governance model
Manage a team of 3 direct reports to deliver all Health and Welfare, Life and Retirement benefits in the US
Partner with the Regional Total Rewards Leaders, as appropriate to ensure benefits are in compliance with statutory requirements, track renewals and make plan recommendations in line with local best practices
Recommend plan design changes based on industry trends, corporate strategy and the changing regulatory environment
Support the US Labor Team on retirement plan design, strategy and execution for collective bargaining agreements
Implement benefit communication plans to improve associate understanding and meet associate participation objectives in key benefit programs
Evaluate processes for potential outsourcing; conduct RFPs as needed, vendor selection and implementation
Act as the company liaison with multiple benefit plan vendors
Execute on key strategic and tactical initiatives, including annual contract renewals and service level agreements
Manage the escalation of complex benefit design questions by interpreting plan provisions
Lead Annual Enrollment Education Sessions and create and execute upon the communication rollout plans
Ensure compliance with applicable government regulations, including timely and accurate compliance filings to all required agencies
Minimum of Bachelor's degree and 10 years of proven experience in Benefits with 5 years of global benefit experience

120

Benefits Verification Coordinator Resume Examples & Samples

Coordinates the patient's care with physician offices, nurses, pharmacists and patients
Performs accurate and timely insurance verification, both major medical and pharmacy benefits
Coordinates prescription deliveries and refills for patients
Works with home health nursing visits and maintenance of a patient census throughout the course of their therapy
Coordinates responses and resolutions to issues with appropriate internal and external parties
Adept at handling sensitive and confidential situations
Strong knowledge of Microsoft Word, Excel, Power Point and Outlook

121

Temporary Senior Coordinator, Benefits Resume Examples & Samples

Maintain extreme confidentiality of associate and practice data at all times; ensuring HIPAA and data security policies are upheld
Provide high quality customer service to associates, responding to inquiries regarding benefits that come in through the benefits hotline (phone) and distribution list (email) in a timely manner; checking the hotline voice mail, fax line and team email box frequently
Assist associates with online enrollment
Confidently answer questions about offered wellbeing plans such as health plans, including Health Savings Accounts (HSA) and Flexible Spending Arrangements (FSA); 401(k), life insurance, and prepaid legal
Apply policies consistently in regards to determining eligibility for full-time and part-time associates
Assist Specialists with general leave of absence questions
Collaborate across teams to ensure all of the associates’ needs are met
Assemble and mail weekly mailings for associates
Process life events in Oracle Advanced Benefits (OAB) and Ceridian payroll systems
Audit processed life events and other changes in OAB
Manipulate reports from OAB in Excel and process changes to associate records in OAB accordingly
Assist Benefits Systems Specialist with data entry of manual fixes, test cases and testing in OAB
Systematically compare data across multiple spreadsheets for purposes of auditing and merging data using Excel or other software
Receive and respond to Medical Support Notices from various agencies and to affected associate, processing court ordered benefit administration in OAB
Assist with processing of COBRA program (notifications, payments, etc.)
Bachelor’s degree preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities
One-year professional experience in employee benefits plan administration or in a Human Resources position required
Knowledge of employee benefits administration (HIPAA, COBRA, FMLA, OFLA, ERISA, 401(k), AD&D, short/long-term disability, etc.) preferred

122

Field Account Mgr, Specialty Benefits Resume Examples & Samples

Develop and maintain strong relationship with internal partners in Centralized Service Team to manage customer service experience
Train customers on eServices
Coordinate implementation activities such as processing transitional care cases
Specialty Benefits experience

123

Benefits & Leave Coordinator Resume Examples & Samples

2 years of experience with HR and benefits, including handling employee inquiries and claim resolutions
Experience with data management and data entry
Experience with Microsoft Office, including Excel and Power Point
Experience in working with outsourced programs
Experience with PeopleSoft and WorkDay
Knowledge of basic FMLA and ACA compliance
Possession of excellent customer service skills
BA or BS degree in HR or a related field

124

Benefits Accountant Resume Examples & Samples

Reconcile benefit and payroll related liability accounts
Calculate and journalize employer benefit costs
Provide benefit related adjustments to payroll department
Submit benefit related bills to AP for processing
Partner with Payroll, Benefit Administrators and General Ledger Accounting to identify and review items with cross-departmental impacts
Supports internal and external audit requests related to benefit liability accounts
1-2 years general ledger account reconciliation experience required, benefits/payroll accounting experience preferred
Deltek Cost Point experience preferred

125

Executive Benefits Summer Intern Resume Examples & Samples

Research benefit plans as part of ongoing compilation of executive benefit practices
Work alongside other analysts to complete detailed analysis of prevalence statistics, retirement benefit projections, plan cost projections, and compensation arrangements
Work in small teams with senior consultants to solve issues and challenges facing our clients
Provide peer review of analysis and deliverables of other analysts and senior consultants
Help write and structure client presentations, including proposals, correspondence, reports and other client deliverables
Participate in internal training and professional development sessions
Pursuing a Bachelor’s degree in: Finance, Economics, Statistics, Mathematics, Actuarial Science, or related field
Minimum GPA of 3.5 on a 4.0 scale preferred
Strong analytical skills, both quantitative and qualitative
Proficient in Microsoft Office; experience with Excel preferred
Demonstrated knowledge of basic financial analysis; e.g., basic accounting methodology, discounted cash flow, etc
Intellectual curiosity seeking the opportunities to develop new skills
Flexibility and the ability to work in a team environment under tight deadlines or changing client needs
Superior organizational skills and strong attention to detail

126

Director, Health & Welfare Benefits Resume Examples & Samples

Directly manage design and development of Health and Welfare programs such as Medical, Dental, Vision, Life, AD&D and Absence Management program for US employees and retirees across varied populations
Provide strategic direction and oversight of H&W programs in other Americas countries, working closely with local benefits and HR teams
Partner with Well-being programs to integrate strategy and objectives to help achieve a healthier and productive workforce
Ensure foresight and compliance with regulatory and compliance standards across local countries, including governmental reporting
Drive Governance bodies to ensure oversight and fiduciary responsibilities are executed on behalf of the employees
Provide strategic inputs to business and program planning to optimize company objectives
Support design of annual US program enrollments and partner with development teams
Keep abreast of changes in policy, laws and trends and recommend responsive changes
Cultivate, leverage and manage internal and external partnerships to meet business objectives
Effectively capture and communicate strategy and program design with both written and oral communications across a broad spectrum of executives, internal and external stakeholders
Provide subject matter expertise, consultation and support to collective bargaining unit, as necessary
Lead, manage and oversee external brokerage work, including SOW projects completed and metrics development
Oversee 2 staff support roles responsible for program implementation, vendor management and oversight of outsourced HRO
Represent company at employer benefits/healthcare organization events
Minimum 10-15 years of benefits leadership experience with increasing responsibility in Health & Welfare plans
Bachelor’s Degree, or equivalent work experience required
Deep subject matter expertise in US Health and Welfare, EAP and, life and absence management required. Some global experience helpful
Proven experience in strategic program design and development ranging from plan design, vendor integration, implementation and effective communications
Demonstrated strength in program, project and time management, analytical thinking and root-cause problem resolution
Strong interpersonal skills with ability to cultivate and mange internal and external partnerships
Excellent written and verbal communication skills with ability to deliver complex information concisely

127

Associate Account Manager, Provider Benefits Resume Examples & Samples

Manages ongoing contract relationships and service delivery to clients for one or more accounts. Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts
This function includes employees who are in dedicated on-site service roles. Jobs in this function may work closely with sales on renewals and upselling, but incumbents do not have specific sales goal accountability or primary responsibility to close sales
Account management jobs focused primarily on relationship and service management belong in this family; jobs with significant sales responsibilities or sales-related incentives (including 'OTH' plans) belong in a sales band
Intermediate knowledge of Excel and Access preferred
Online reporting database experience preferred
Reporting analysis and providing consultative service to clients preferred
Strong communication skills, direct client interactions face to face or though meetings, direct management of projects, issue resolution, SP/PBM experience
Account / client management, relationship management, CRM experience
MS Access and/or advanced reporting experience
Relational database experience

128

Benefits Couselor Resume Examples & Samples

High school diploma (College Degree Preferred)
Laptop/technical enrollment experience (benefit enrollment experience in the insurance industry is a plus)
Knowledge of voluntary payroll deductions and products (CI, STD, Accident, UL, etc.)
Current Life and Health Insurance license in the state of residence
Must have excellent communication skills, strong sales ability
The candidate must be organized, enthusiastic and consistently show a positive attitude toward clients, fellow employees and the job requirements

129

Senior Financial Analyst, Pension & Benefits Resume Examples & Samples

Preparing SEC disclosures for inclusion in Forms 10-Q and 10-K
Collaborating with local finance teams across the globe to ensure benefit-related impacts are recorded accurately at the local level
Monitoring global benefit plan expenses and balance sheet positions through the Company’s consolidation applications used for external reporting
Helping to budget for benefit-related charges
Assisting in the preparation of benefit plan financial statements
Researching technical accounting matters
Monitoring US GAAP and SEC developments and evaluating the impacts of new accounting and reporting rules
Working with external auditors
Assisting in projects relating to M&A activity, accounting and reporting as they become necessary
Bachelor's degree in Accounting; CPA preferred
Strong knowledge of US GAAP and SEC rules and regulations
Minimum of 2 years of experience; some public accounting with emphasis in SEC engagements preferred
Ability to effectively prioritize multiple projects, while effectively operating in a fast-paced, complex global organization with shifting schedules and priorities
Experience with SAP and Hyperion Financial Management a plus
Excellent interpersonal and conflict management skills
Ability to work efficiently and achieve results, while maintaining high quality
Excellent analytical, teamwork, customer service and leadership skills

130

Manager, Health & Group Benefits Resume Examples & Samples

Manages and mentors a team to provide the tactical delivery of Kinder Morgan H&W plans, processes and related technology. Sets objectives for, measures performance of and provides feedback to direct reports
Recommends the strategy for Kinder Morgan H&W plans and processes to management by studying employee needs, forecasting benefit costs, and analyzing options, trends, and developments in benefits offered by other organizations
Understands and complies with federal, state, and local legal requirements by studying existing and new legislation, obtaining qualified opinions, enforcing adherence to requirements, and advising management on needed actions
Oversees and assists with the development of benefit communication material for employees, including open enrollment and new hire guides. Advises and provides training and guidance to staff and HR on benefit policy/provisions and strategic changes that impact benefits
Resolves and handles complex/escalated participant concerns, eligibility and transaction issues
Works with ERISA counsel on plan documents and required notices to assure completeness, accuracy and conformance to administrative practices, contracts/policies and government regulations
Supervises vendor implementations, open enrollment activities, and ongoing H&W benefits administration
Oversees and provides constructive feedback on performance to vendors, administrators, consultants and other service providers
Routinely evaluates processes, makes recommendations and, where appropriate, implements efficiencies and best practices
Supports leadership with associated and related tasks as requested in order to satisfy the business needs and expectations of the benefits function
Bachelor of Arts or Bachelor of Science Degree and 10+ years related benefits experience in the design, administration and governance of Company-sponsored health and welfare plans
Proven experience leading and managing a team with a demonstrated ability to coach, counsel, set goals and provide feedback
Strong analytical skills with demonstrated ability to analyze large volumes of data to draw conclusions and develop recommendations
Strong working knowledge of federal, state and local benefit laws and regulations
Proven leadership presence and communication skills to interact with professionalism at all levels of the Company, conduct administrative meetings, and facilitate information exchange
Must be able to handle multiple projects/tasks simultaneously while meeting deadlines
Solid understanding of Microsoft’s office suite of products (Excel, PowerPoint and Word)

131

Administrator, Marketing & Salon Benefits Resume Examples & Samples

Prepare annual budgets for NA Marketing cost centers and review with VP NA Marketing
Track spending in NA Marketing cost centers to established processes
Review monthly cost center reports with all NA Marketing Cost Center Managers
Re-forecast spending on a monthly or as needed basis for all Marketing Cost Centers and report to Finance
Communicate cost center status and changes with all cost center managers and Finance on a regular basis
Interface with finance and accounting to verify questionable cost center entries and to accrue for project spending in the appropriate fashion
Manage Capital projects, budgets and depreciation
Oversee the PO process
Review and approve all employee expense reports
Complete manual journal entries monthly to reclass appropriate expenses between departments and cost centers for NA Marketing and submit to Finance
Review and approve all Amex Corporate Meeting Card expenses for NA Marketing and submit mandatory documentation to ELC
Make all Cost Center adjustments to ensure timely and accurate report information
Communicate all pertinent information to cost center managers, Directors and VP in an accurate and timely fashion
Anticipate cost center over/under spending and communicate in a timely fashion
Hold monthly meetings with each cost center manager to review past month spending and anticipate future spending
Make recommendations for where savings/spending can occur
Work with all cost center managers to ensure proper and timely PO processing, coding and approval
Format all cost center information in an easy to understand, user friendly format
Work as a cost center management service resource to all Cost Center managers
Administer E-Salon program to leverage the exclusive salon benefit with statements and consistent rewards
Manage purchase orders, statements and reimbursement for Elite Growth Program (500 accounts) on a quarterly basis
Complete and send statements to salons and claims
Facilitate communication to salons regarding program details including email, quarterly statements, annual statements and quarterly earnings reports
Audit and investigate data regarding the benefit program including salon information and potential program violations
2-5 years experience

132

Technical Application Specialist Senior Benefits Engine Resume Examples & Samples

Change Management: Change request management including cost estimation, project documentation and user training
Implementations: Works collaboratively with implementation teams to ensure process design, interface development, testing and implementation and user training are performed to quality standards. May perform some project management activities in the development and implementation of systems changes. Prepares builds for implementation into production. Trains on application functions, changes, and improvements. Plans and communicates project implementations. Monitors implementations into production, makes adjustments, as necessary. Monitors cues of tasks to trend tasks for issues discrepancies, analyzes and implements solutions
Minimum five (5) years of professional experience in all aspects of the primary product, program or technology or equivalent experience
Bachelor's degree in MIS, CS or related subject
Knowledge of Epic Systems
Experience leading projects
Knowledge of Benefits engine, Cadence, Prelude/ADT

133

Medicare Secondary Payer & Coordination of Benefits Outsourcing Consultant Resume Examples & Samples

Detect, present, and oversee offshore partner process improvements, process efficiency, and automation opportunities
Consult with other business areas and offshore partners to create cost benefit analyses of opportunities and prioritize current projects and initiatives
Initiate new contract statements of work and monitor existing contracts for service level agreement performance
Search and lead initiatives for new offshore opportunities that could result in administrative savings and/or cost per member reductions
Develop and oversee IT project requests and implementation required for outsourcing partner assistance and enhancement through heavy collaboration between IT development, testing, offshore partners, and end business users Evaluate legal updates, CMS policy changes, and new legislation for impacts on existing outsourced processes
Other various projects as assigned
Management skills which include ability to assess and understand client processes, elicit client understanding, and insight to advise and make recommendations
Fully Bilingual (English/Spanish). Final candidate needs to take and pass a Language proficiency test (In English)
Health Insurance experience
Prior experience in data analysis and quantifiable business methods
Proficient skills in Microsoft Office products (Word, Excel, PowerPoint)
Excellent communication skills (both oral and written), and documentation skills
Ability to handle multiple tasks and deadlines
Leadership skills, ability to effectively engage and manage a team of associates
Ability to work under pressure and maintain a high level of emotional intelligence
Healthcare finance or healthcare related consulting preferred
Experience with Subrogation and related topics (i.e. TPL, MSP, etc.)
Proficient skills in Microsoft Office Access

134

Senior Coordinator Benefits Access Resume Examples & Samples

Train FSC partners on UWNYC’s Fiscal Management System (FMS)
Develop and update FMS manual as it relates to FSC
Provide fiscal management support and technical assistance to CBOs via phone calls, in-person trainings and email communication
Analyze and prepare budgetary report
Review grantee financial management reports by reviewing CBO budget, budget modifications and expense reports through FMS to ensure compliance
Work closely with finance department to best support FSC CBOs contract & budget management
Assist Program Manager in identify training needs and facilitating trainings to CBO partners on FSC’s data management tool
Provide assistance with data analysis and reporting as needed
Bachelor’s degree, with an interest in operations and learning about the back-end infrastructure of a nonprofit organization from the ground up
A minimum of 3 years of experience in performing budgetary, administrative and operation support work
Previous experience in and/or demonstrated knowledge of SNAP
Must be highly organized, professional with high attention to details
Demonstrate good verbal and written skills
A team player who works well under pressure, takes initiatives, and has excellent follow-through skills
Ability to manage multiple demands; results oriented, and ability to work quickly and accurately
Must possess excellent interpersonal and customer service skills
Strong computer aptitude skills utilizing Microsoft Office with an ability to easily learn new programs and procedures
Must maintain a high degree of professionalism, discretion and confidentiality at all times
In addition to the above, the ideal candidate will be an enthusiastic learner, someone who can adapt to quickly changing circumstances, and have a sense of humor

135

Benefits & Compensation Analyst Resume Examples & Samples

Document and maintain process and policies for US benefit plans
Set dates and run open enrollment process for benefit plans (medical/dental, flexible spending accounts, and retirement plan )
Develop benefit communications to be distributed to all US employees
Review and audit of new hire reports and paperwork to ensure all documentation submitted and accurately completed
Work closely with US payroll for benefit system support and to ensure benefits information is correctly entered in the Payroll system
Closely manage and track all new enrollments, terminations, paid and unpaid leaves of absence and employee changes
Monitor weekly eligibility files sent to PayFlex (FSA) and WageWorks (pre-tax parking) and address any errors reports that generate post processing
Audit and then submit monthly benefit plan invoices for processing
Conduct timely audits of benefits plans including but not limited to
BA/BS degree required
Minimum of 5 years experience in compensation and/or benefits administration
Excel, HRMS, Word, PowerPoint, Payroll & Benefit Administration system experience preferably ADP

136

Global Benefits Systems Manager Resume Examples & Samples

Partner with internal business partners to assess current state to identify and prioritize implementing system solutions supporting employee benefit programs internationally
Apply deep industry knowledge to create and execute against a multi-year benefit program automation roadmap with minimal direction
Provide expertise based upon industry trends, new and advancing technology solutions, and best practices with a focus on compliance, scale and employee experience
Provide consultation and subject matter expertise to influence business and executive leadership
Drive end-to-end solutions with internal business partners and vendor(s)
Create or develops solutions to continuously enhance compliance obligations, meet dynamic business needs and to improve the employee experience
Develop metrics and/or other mechanisms to collect feedback on implementations along with on-going administration and report results to leadership
Develop and execute automation of data feeds to and from vendors, plan administrators and/or payroll
Act as Benefits SME for HRIS upgrades/transitions impacting benefits administration (e.g. enterprise wide solutions such as Peoplesoft)
Partner with Amazon Shared Services and the International Benefits team to identify and implement insourced/outsourced international benefits administration in conjunction with process optimization and automation
Develop internal controls and audit mechanisms to ensure ongoing data accuracy
Develop mechanisms that audit benefit data feeds to ensure they are in compliance with Amazon business and security standards
Bachelor’s degree in business, finance, HR or related field
Experience with large scale global systems from design through implementation, program development and optimization and service delivery
Excellent written and verbal communications skills - ability to interface with all levels of the organization
Ability to influence business leaders
Ability to work with a high degree of autonomy through ambiguous circumstances
Strong sense of accountability, sound personal judgment and global business acumen
Great organizational skills with exceptional follow through and attention to detail
Proven abilities in vendor management and establishing effective partnerships with external service providers to ensure quality service to Amazon
Global business travel is required
8+ years of experience working within benefit systems and/or executing against process optimization goals within benefits or compensation
Expertise in developing solutions for the data feed lifecycle (development data specifications, UAT testing, transmission methods, implementation and stabilization)
Experience in process optimization to meet targeted business objectives
Successful track record of project implementing and/or managing large scale system projects
Proven expertise in working effectively with people across a global and complex organization to create and launch innovative, successful technology solutions

137

International Benefits Program Specialist Resume Examples & Samples

Customer service orientation with a demonstrated desire to exceed service and experience expectations – ability to meet the needs of, and work with all different types of customers (associates, managers, HR, internal stakeholders, executives and external business partners)
Strong analytical skills, comfortable working with large amounts of information and communicating data findings, and experience tracking and reporting program metrics to all levels of the organization
Experience identifying and resolving difficult issues independently and proven abilities to take initiative even under unfamiliar or ambiguous circumstances - solid sense of accountability and sound personal judgment are critical needs for this position
Excellent written and verbal communications skills - ability to interface with all levels of the organization and in all types of situations including conflict resolution. This position will also interface frequently with external partners and must be able to represent Amazon in an appropriate and professional manner
Bachelor’s degree in business, HR or related field
5+ years of benefits plan development, implementation and administration, preference for European or multi-national company benefit plans

138

Senior Manager Prime Core Delivery Benefits Resume Examples & Samples

7+ years product management and/or business leadership experience
BS in Business, Engineering or related field or equivalent experience; MBA preferred
Experience leading a team of product managers or similar roles
Strong strategic aptitude; proven ability to define a winning business strategy and product roadmap and gain buy-in from stakeholders at all levels including the most senior leaders
Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features
Experience operating in a global environment
Implementation orientation; demonstrated ability to translate strategic differentiators into innovative and detailed product requirements
Technical fluency; comfort understanding and discussing technology concepts, schedule tradeoffs and new opportunities with technical team members
Proven ability to make smart feature (customer experience) versus time-to-market trade-offs; experience using data and metrics to back up assumptions and assertions of business value
Nimbleness and comfort with ambiguity; comfort responding quickly to rapidly evolving threats and opportunities
Tenacity, diplomacy, and a sense of humor

139

Associate Account Manager, Provider Benefits Resume Examples & Samples

Intermediate knowledge of Excel and Access
Online reporting database experience
2+ years of PBM experience including loading PBMs, designing and structuring benefits and working with tiers
Experience with Microsoft Excel (able to sort, filter, create and use vlook ups, pivot tables, import and export data, and use basic functions)
Online reporting experience pulling reports
Available to travel (domestic) up to 25% of the time as needed
Specialty Pharmacy experience

140

Public Benefits Coord NF Jacksonville Resume Examples & Samples

Works collaboratively with various departments: Case Management, Admissions, Finance, as well as
Knowledge of state and federal assistance program requirements preferred
Experience interacting with local Social Services personnel or departments
Strong effective communication skills; verbal, written and negotiating skills
Bilingual/Spanish preferred (may be required depending on facility)
Ability to read, analyze and interpret state and federal regulations
Strong customer service skills
Strong problem-solving skills. Ability to anticipate problems and work effectively to resolve issues
Knowledge of medical terminology and computer literate
At least two years work experience interacting with customers and patients regarding financial issues,

141

Business Manager, Specialty Benefits Resume Examples & Samples

Sets team direction, resolves problems and provides guidance to members of team
May oversee work activities of other supervisors
Adapts departmental plans and priorities to address business and operational needs and challenges
Set and manage quality and productivity goals
Provide oversight of the application of state mandates
Responsible for contract fulfillment records and data
Research of product filings and guidance on product design availability and variables
Contract interpretation and determining the process to accommodate non- standard and complex contract issuance
Mentorship of new hires / trainees
Undergraduate degree or two years equivalent work experience in Healthcare, Insurance or Managed Care
3+ years’ Supervisory / Management experience
Demonstrated ability to drive change, influence individuals at all levels of the organization and to take appropriate risks and consensus building
Demonstrated ability to lead high performing team and achieve positive results
Demonstrated ability to utilize interpersonal skills to lead team and group through change efforts
Demonstrated ability to build and maintain long term business relationships internally and externally and build trust and creditability
Familiarity with Life / Disability / Critical Illness / Accident / Dental / Vision products, employer installation operational processes and contract interpretation and fulfillment requirements

142

Pay & Benefits Intern Resume Examples & Samples

Vendor management support including payroll and benefits process
Perform metrics and scorecards internal and external key contacts
Generate and deliver monthly reports to the business gatekeepers
Provide support to Benefits team on implementation projects including: analysis, centralize, rollout and improvement processes ensuring all the alignment according the enterprise standards
Drive customer retention/loyalty through service excellence initiatives
Outstanding team player committed to success; capable to work within cross functional team in a fast-paced, change acceleration process
IT Skills
Excellent service attitude
Knowledge of Office
Expert in excel

143

Benefits Plan Manager Resume Examples & Samples

Advanced knowledge of health benefits industry trends, regulations and best practices
Proven experience developing benefit program recommendations presentations
Must be able to work independently and with limited direction to prioritize tasks under narrow time limitations, and appropriately communicate changes and progress
Comfortable in communicating initiatives and proposals to all levels of the organization
Proven track record handling and maintaining highly confidential information
Demonstrated analytical skills to run, manipulate and maintain large data sets efficiently
Team player who is calm and effective while working in a fast-paced environment
Ability to influence all levels of management and vendors
Prioritization and time management skills; ability to meet deadlines
Driven to achieve excellence: holds high standard of quality for self and others, strong goal orientation
At least 6 years of experience managing benefit programs
SPHR, PHR and/or CEBS certification is a plus
Advanced proficiency in Microsoft Office Applications

144

Benefits Finance Associate Resume Examples & Samples

Collaborate with external partners (consultants, medical carriers) and multiple internal stakeholders (broader Benefits team, Finance Department, Accounting, etc)
Produce summary materials on the U.S. benefits spend, particularly the U.S. Medical Plan
Minimum 2 years of financial background

145

Benefits Analytics Coordinator Resume Examples & Samples

Runs monthly reports from Workday and reconciles ledgers for the various FAOs associated with the Benefits Office. Makes analyses of monthly transactions to confirm accuracy and proper supporting documentation. When necessary, requests additional information from appropriate area of Benefits and coordinates any corrections or recommends solutions as appropriate. Provides information for budget forecasts and to explain variances. Serves as a resource to the Benefits Office regarding the proper accounting of financial transactions
Coordinates the reconciliation efforts of all financial transactions across the entire HR organization. Ensures proper documentation and timely reconciliation of transactions, and serves as a resource to Human Resources regarding the proper accounting of financial transactions. 15% Effort
Gathers and prepares materials and responses in support of federal compliance requirements of the Benefits Program

146

Manager, International Benefits Resume Examples & Samples

Develops, implements and maintains global governance for benefits programs at Ball
In support of authorities given to the Employee Benefits Administration Committee (“EBAC”), ensures Ball’s benefits programs are aligned with the Ball benefits strategy. This includes periodic reporting on benefit plans including compliance, administration best practices, design, financials and associated supporting benchmarks. This will also include monitoring reports for third parties involved in benefits programs, such as brokers, administrators or other specialists
Develops and owns global governance guidelines for Tier 1 and Tier 2 locations (as defined by the Global Pension and Benefits Committee (“GPBC”)), ensuring such guidelines are established, understood and adhered to via partnerships with HR leadership and other matrix partners. Maintains benefits policy and disseminates internal best practices, as necessary, to ensure consistency of administrative practices and in applying plan rules
Partners with the others on the Rewards team, finance, accounting, tax, legal, HR, and other internal or external support to successfully ensure benefits programs are compliant with country, state, local and international legislation and/or employment laws. Reviews all legislation and recommends appropriate actions in a timely manner
Develops and enhances the model for supporting Ball’s International Locations, with primary focuses on strategy, financing, development, integration and communication of benefits programs
Acts as the expert for international benefits in partnering with the businesses to develop and prioritize objectives. Provides strategic recommendations based on current environment, business needs, global governance requirements, and understanding of cultural differences that may affect international benefit design and practices
Participates in various international benefits surveys in order to obtain benchmarks and to ensure adequate understanding of local market dynamics and developments. Evaluates current benefit programs through research/surveys and analyzes trends to ensure programs are competitive to market, cost-efficient and aligned with mandatory requirements
Ensures optimal financing of local risk benefit programs (e.g. fully insured vs. self-insured, recommendation of stop-loss programs, etc.)
Assists local HR in the understanding and communication of new and existing benefit plans. Assesses current benefit communication plans in each country and establishes guidelines to ensure consistency in communication process and materials. Develops communications materials in conjunction with local HR staff
Identifies and develops global benefits-related vendor partnership opportunities
Develops and maintains multinational pooling strategies and investigates feasibility of other global financing arrangements such as use of captives, seeking opportunities to provide cost-effective benefit programs
Partners with local HR staff and country management to assess funding arrangements for benefit programs
Provides oversight in contract negotiations and renewals to ensure consistency and cost effectiveness of programs
Partners with accounting, tax and other internal matrix partners to properly establish and maintain pooling arrangements, including the allocation of dividends received
Identifies, implements and maintains a cost-effective brokerage model
Develops effective relationships with external brokers in order to deliver timely, targeted and cost-effective benefit solutions, while ensuring best-in-class services are provided
Educates local HR and country management on the value and importance of a broad brokerage model
Works closely with company’s benefits brokers and other internal parties on all international benefits activities including program development, vendor selection/renewals and other management/business reporting
Assists the Director of Benefits with development and recommendation of retirement-related financial management design principles
Supports finance and treasury in creating and maintaining global pension and defined contribution cash and funding status and requirements in order to optimize cash and accounting impact
Advises on retirement plan impact of de-risking activities and associated administration implications for Ball’s global retirement plans

147

Benefits Senior Consultant Resume Examples & Samples

Lead business development activities for winning and retaining client valuation work, developing proposals, participating in or leading client events and prospect meetings, and responding to client/prospect queries
Coordinate valuation activities
Actuarial Background, with preference minimum ASAI title with expectation to become FSAI within 1-2 years
Minimum 5 year of experience
Data analysis (Spreadsheet/database system)
Ability to work in teams and independently
Experience in mid-scale project management

148

Lobby Receptionist Needed / M-F Full Benefits Resume Examples & Samples

Remains flexible to ever changing environment; adapts well to different situations
Patrolling the facility on foot or in a vehicle
Monitoring closed circuit television systems and alarms
Officers report safety concerns, security breaches and unusual circumstances both verbally and in writing
Participate in industry specific security/safety training programs to offer our clients the best trained officers at their sites
You may be required to take additional certification training, such as becoming certified to carry OC sprays, drive bicycles, operate Segway’s, etc
Previous contract security, military or law enforcement experience is beneficial
Outstanding interpersonal and communications skills required
Successful completion of AlliedBarton’s Master Security Officers Basic (Level 1) Course
Friendly and professional demeanor
Ability to providing quality customer service
Ability to handle typical and crisis situations efficiently and effectively at client site

149

Production Machine Operator nd Shift With Benefits Resume Examples & Samples

Follow all Safety and Operation policies and procedures defined and outlined by SQF, GMP, OSHA and company policy
Ensures equipment is operating properly and safely
Perform quality checks and adhere to Safe Quality Food requirements, expectations outlined by company policy and specifications defined in the process instruction sheets (PI sheets)
Ensures that all products produced meets quality specifications by properly sanitizing all equipment and accurately checking labeling, fill weights by following specification sheet provided via process instruction sheet. Maintains the entire work area in a clean and orderly condition
Monitors equipment performance and performs routine care and maintenance as required. Works in partnership with maintenance technician to resolve equipment problems
Conducts in process quality checks and provides samples for the quality lab
Must possess the ability to effectively apply mathematical concepts and reasoning skills

150

Benefits Service Manager Experienced Resume Examples & Samples

Assist team members with resolving escalated issues and in completing complex requests
Provide training and guidance to team members to enable them to successfully perform their essential job functions
Establish goals and objectives for the implementation and ongoing support of the team's accounts. Work closely with team members to meet individual, team and company goals and leverage internal and external resources needed to complete all objectives successfully and on-time
Ensure BeST Team compliance with SAS70 requirements
Complete the initial and full discovery of Client benefit plans and benefit carriers to determine business requirements necessary for system set up during Implementation and subsequent changes and renewals
Set up and document all benefit plans and plan rules, carrier and employer eligibility rules, COBRA rules, and rates for all employer group enrolled plans
Establish and manage work plans that clearly identify all tasks, task durations, team resources responsible for completing the tasks and milestones needed to complete assigned projects
Monitor and communicate any known, anticipated or unanticipated risks associated with the Implementation Project and ongoing support, and develop contingency plans in the event that the risks become imminent
Develop and maintain a quick reference guide for each assigned client, and provide internal training and support as necessary for the Employee Service Center
Conduct regular meetings with team resources, both in groups and individually as necessary, to communicate critical deadlines and phases required to ensure that the Project remains on schedule
Upon completion of all Projects, meet with Client team to evaluate the Project and provide feedback via formal Report Card to the VP, Enterprise Benefit Services and Senior Management Team
Assist with departmental efforts in establishing, maintaining, and redefining when necessary, department Best Practices for implementing and managing Program Implementation/Re-enrollment Projects
Demonstrate and maintain expert proficiency on all RealLife HR Applications
Maintain positive working relationships and clear, effective communication with team members, co-workers, Clients and benefit carriers
When required, visits Client site(s) during and after the implementation process to personally work with the Client in the initial discovery, development of content requirements, testing, and training of the account on CBA's processes
Bachelor’s Degree and 4+ years related experience in Human Resources or Employer Benefit Account Management; or equivalent combination of education and experience
Minimum of 3-5 years’ experience in Project Management managing multiple projects
Demonstrated flexibility to perform a variety of tasks requiring diverse skill sets and levels of detail
Proven ability to quickly learn new concepts and adapt to organizational change
Demonstrated ability to effectively resolve conflict within CBA and client base
Strong self-organization, time management and interpersonal skills
Strong Leadership and Project Management Skills
Strong Verbal and Written Communication Skills
Proven ability to make sound business decisions in relation to CBA operational goals
Strong analytical and logical skills with attention to detail
Demonstrated ability to work independently, under pressure
Demonstrated ability to handle multiple projects of varying degree of complexity while meeting deadlines and quality standards
Demonstrated ability to combine quantitative detail with understanding of workflows, processes and programs to resolve problems
Demonstrated ability to improve workflow and design
Demonstrated ability to establish and maintain productive working relationships with external customers and co-workers in other departments
Demonstrated ability to create reports and documents that effectively communicate issues, findings, and recommendations inside and outside the department
Health Insurance Association of America (HIAA)
CLU Certification

151

Global Benefits Solutions Resume Examples & Samples

Demonstrate the Aon proprietary TBS system and solution capabilities, adapting to individual client needs, participating in the sales cycle as assigned Gather requirements and prepare requirements definition documentation for client plan design/service delivery
Lead the preparation of QA test plans to fully test client configuration from a plan rules and administrative processing perspective
Gather requirements from application end-users and prepare requirements definition documentation for system enhancement and maintenance items
Lead the preparation of QA test plans to fully test software enhancements and maintenance items
Review technical specifications and work with development team to resolve issues May be involved with training end-users or other testers on application functionality
Provide guidance to end-users on best practices with implementing new application functionality and support end-users in determining root-cause of stated issues
Assist with trouble shooting configuration issues
Work with team members across the U.S. based team to meet client plan needs
Provide responsive feedback to clients’ (internal and external) needs and inquiries
Participate in continuous improvement initiatives as projects progress
Up to 25% of international travel required
4 year degree in Business, HR or Information Technology, or equivalent combination of education and experience
5 years or more of experience in benefits administration related environment
Working knowledge of relational database and web development
Client and project management experience
Implementations, data migrations and conversions experience a plus
Ability to quickly develop an understanding of systems and technology
Excellent analytical and communication skills. Ability to work in a team environment
Sound business judgment with an analytic flair

152

Global Benefits Solutions Resume Examples & Samples

Perform configuration setup for TBS application as it relates to benefit plan administration
Develop ad hoc and custom reports for client teams using SQL/PLSQL
Work with project managers to ensure all deliverables are met on time and accurate
Gather requirements and prepare requirements definition documentation
Provide data analyst support for issues and projects
Perform root-cause analysis on issues and document results
Trouble shoot configuration issues
Perform validation testing of configuration set up
Work with team members across the globe to meet client plan needs
Provide responsive feedback to clients' (internal and external) needs and inquiries
Health and welfare experience a plus
3+ years of experience in benefits administration related environment preferred
2-3 years of relational database experience with SQL Server, PL/SQL, T-SQL, MS Access, Visual Basic, Data Junction preferred
Experience in researching, analyzing and correcting data issues in a controlled, high quality environment

153

Health & Welfare Benefits Service Manager Resume Examples & Samples

Advanced knowledge of benefits business, including products and services, operations, and delivery
Advanced knowledge of general system environment and process flow
Advanced compliance knowledge
Advanced regulatory and legislative knowledge in aligned service area (Health & Welfare, Defined Benefits, or Defined Contribution)

154

Benefits Senior Associate Resume Examples & Samples

Oversee the administration of the firm's benefit plans. These include medical, dental, life insurance, short- and long-term disability, reimbursement accounts, 401(k) and retirement programs, legal, long-term care, college savings plans and paid time off
Administer the annual renewals and contracts, and prepare applicable annual government reporting and non-discrimination tests. Help expatriates submit claims and receive payments. Track costs/loss trends, and recommend plan changes to remain both competitive and cost-effective. Plan communications to staff and vendors
Utilize your strong working knowledge of employee benefits, to help design, plan and administer the firm's benefits programs
Help with the annual enrollment for health and welfare benefits. This includes managing communications, coordinating tasks internally, and updating the benefits system with new costs and enrollments. Manage all communications and technical aspects of 401(k) automatic enrollment
Investigate and resolve problems with the delivery of and payment for services. This involves contacting outsourced vendors, benefit plan providers, and partners/employees as needed
Work with external legal counsel, vendors and insurance providers on various issues
Integrate acquired benefit programs with existing programs. Communicate benefit plan decisions to other team members, to achieve appropriate treatment for all plans
Recommend benefit plan changes to management. Serve as a company contact with third party vendors that provide benefits to partners and employees
Help with ongoing communications, such as summary plan descriptions, summary annual reports, and benefits bulletins
Confirm that benefits administration complies with federal and state laws, including IRS and Department of Labor regulations, and non-discrimination testing
Participate in various employee benefits surveys, and summarize the results
Identify and implement ongoing process improvements
Reconcile payroll deductions with the record keeper, and prepare letters of direction for cash management
Respond to administrative and policy questions as needed
Ability to communicate effectively and develop positive working relationships with internal and external vendors and internal clients
Proficient at exercising sound judgment, setting priorities, organizing, implementing and administrating effectively in all your areas of accountability
Excellent computer skills, especially with spreadsheets, databases and word processing
Competent at maintaining confidentiality of all employee data
Intermediate understanding and application of the principles and practices of benefits management
A minimum of 3-5 years related experience
Certified Employee Benefits Specialist (CEBS) desirable

155

Benefits Professional Resume Examples & Samples

Proficiency in numeracy and Excel skills, demonstrated in a previous or current role
Creative thinking, flexibility and adaptability, collaboration and negotiation skills, ability to influence without authority, act with a
Automation tools and applications

156

Program Manager, Prime Benefits Resume Examples & Samples

Consulting on benefit definition and strategy by representing and evangelizing the Prime customer experience and business goals to ensure the high bar we have for our Prime members
Proactively monitor program performance to identify, address and prevent potential issues
Interact with leadership, project stakeholders, international partners and multiple technical teams to define and deliver complex projects
Drive the shared roadmap and shared business goals for the success of the benefit
Manage the execution of product launch plans
Ensure regular program updates and reviews between benefit teams and Prime stakeholders and ensure benefit performance is tracked and discussed
Identify and create business requirements for product implementation, including integration into Prime member acquisition and membership marketing, customer experience and measurability of the business
Identify shared components and drive efficiency in the on-boarding of new benefits
Liaise with Prime system and business owners to ensure continuous subject matter expertise on our platform and business goals, and to establish long-term success of Prime member benefits
Bachelor’s degree required, MBA preferred
5+ years managing complex, cross-functional projects
Track record of successful consumer-facing product launches
Technical fluency; comfort discussing or diving deep on technology concepts, schedule tradeoffs and new opportunities with technical counterparts
Deep attention to detail including precise and effective interpersonal communications and proven ability to manage multiple, competing priorities simultaneously
Comfortable presenting to an executive audience and coordinating large, diverse cross-functional teams in a composed, poised and professional demeanor
International experience at a multinational organization a plus
Certification in PMP, Lean or similar program management training a plus
Mobile and/or e-Commerce product experience a plus

157

Corporate Benefits Accountant Resume Examples & Samples

Research and manage employee benefit plans strategy to ensure the Company’s comprehensive benefit plan offering are competitive and compliant on federal, state and local levels
Devise savings initiatives, wellness programs, health risk assessments and edit Company benefit plan descriptions
Analyze market data, file annual government reports and research local, state, and federal government regulations
Ensure plans are ERISA compliant
Working knowledge of Health, Welfare and 401(k) Plans

158

Manager Pension & Benefits Actuarial Services Resume Examples & Samples

Be responsible for directing and managing pension and benefit engagements and business development efforts relating to pension audit support, mergers and acquisitions, valuation work and other pension advisory services
Help generate and manage actuarial services revenues
Identify opportunities for EY’s actuarial and other services
Nearly or recently obtained FCIA / FSA designations
Flexibility and interest to take on new assignments in related areas outside of pension and benefit work

159

Medical Asst-temp-no Benefits Resume Examples & Samples

Explains standard self-care procedures as directed by the provider
Provides assistance in the exam room which is not limited to the following
Positioning and draping the patient, assisting with minor surgical procedures by passing instruments in a sterile manner
Assists the provider with therapeutic and diagnostic procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis, and other procedures; under the direct supervision of the provider
Carries out physician's orders as directed by the provider, and initials all diagnostic test forms, lab slips
Prepares and delivers instruments for Central Service processing
Displays tact and courteous behavior when working with staff and patients
Actively participates in education programs and staff meetings that are scheduled by the department
Maintains a clean work place
Participates and responds, when assigned, to Code Blue emergencies
Recent (within the last two (2) years) health career school diploma

160

HRS Benefits Delivery Director Resume Examples & Samples

Ensure that the end to end operational performance meets business objectives, and customer issues are effectively resolved
Partner with HRS functions, HR, C&B COE, and Legal to align administrative processes to policy changes
Oversee project implementations related to all required benefits change initiatives, strategic initiatives, legal changes, new benefit offering implementations, and annual process
Ensure alignment for all business process to meet change requirements and Honeywell User Experience and Right and Fast outcomes
Develops and drives regional strategies to drive business results to meet organizational objectives of maximizing supplier performance and increasing productivity,
Develops HRS delivery teams to enable business results and achieve business objectives. Leverages existing tools and processes to develop succession planning to ensure talent growth and organizational and business continuity. Manages productivity and cost by optimizing HGR and suppliers and continuously moving the work to most efficient channels maximizing self-service
Continuously monitors the industry, partners with the C&B COE, Legal and other functions while anticipating impacts to benefits delivery and drives appropriate recommendations and process changes
Oversees all administration contracts with service providers (>6Mil of annual spend), ensures timely negotiations and procurement process, leads RFP and supplier selection to continuously manage cost and service improvements
Oversees financial audits and regulatory filings on all Honeywell plans in the US and CAN, ensures timely and compliant submissions with no delays and penalty
Oversees benefits integration and divesture activities for M&A and Divestitures. Partners with C&B COE to determine the most optimal ways to integrate benefits programs of acquired companies to meet M&A requirements and timelines. Develops and makes recommendations on way to implement M&A in an effective manner
Ensures delivery trends analysis, recommendations and execution on process improvements to improve productivity and service delivery to continuously improve HUE, Quality and Speed
Partners with Service Excellence Team and leads HOS rollout and HOS initiatives for the US and CAN HRS Benefits Teams
Partners and provide guidance and/or support to HR, Payroll, Finance, C&B, and HRS Ops, where applicable, on benefit administration and impact as a result of HR policy or process changes initiated by other areas, legal changes or as required to ensure a complaint and effective administration of benefits across the board
Provides leadership in close partnership with the Comp and Ben COE to launch new products, services and policy changes including benefit program standardization, vendor changes or consolidation, acquisitions, divestitures and new product services, policy changes and changes due to ratified contracts or legislation, transition of benefits plans from legacy providers
Ensures projects are executed right and fast, on budget, and with 100% net payroll accuracy results
Bachelor's degree; in lieu of degree, 5+ years benefits experience
5 years of supplier management experience
5 years project management experience in a benefits or HR-related field
Proficiency with regulatory requirements related to benefits administration in the US and Canada as well as some globally applied technical industry knowledge
Strong oral and written communication skills. Multi-lingual a plus
Financial acumen to manage multimillion budgets
Strong negotiation and influential skills
Proven customer service focus with ability to manage customer expectations
Strong record of accomplishments in process optimization, customer service improvements and design
Excellent analytical ability with exposure to accounting, finance, budget preparation, or benefit reporting
Benefits program certification a plus

161

Benefits Technical Analyst Resume Examples & Samples

First-level university degree or equivalent experience
Typically 2-4 years related experience in data analysis, reporting, compensation, benefits, finance, and/or human resources (HR)
Advanced use of Microsoft Office tools including Visio, Excel, Access, and PowerPoint
Intermediate knowledge of the legal and regulatory environment as it relates to employee compensation and benefits
Basic financial and business acumen
Payroll and Workday experience preferred

162

Benefits, Leave & Absence Operations Analyst Resume Examples & Samples

Exercises independent judgment when balancing workload between often cyclical and other benefits-related activities
Researches and responds to escalated Tier 2 inquiries from employees, HR Community and various vendors. Resolves problems, by interpreting policy and program exceptions
Maintains the policy and procedure documentation, and is responsible for communicating any changes, including conducting any necessary training
Demonstrated quantitative/analytical, organizational, research and project management skills
IT applications experienced with a working knowledge of Excel, Word, PowerPoint and other advanced desktop and web based systems
Bilingual (English with French, Portuguese, or Spanish) skills preferred
Experience with / knowledge of employee benefits and compliance rules
Experience with / knowledge of leave policy and case management
Experience working within a shared services delivery model
Working knowledge of contact center case management tools
Working with multiple vendors outside of BMS
Ability to multi-task between employee, Manager, as well as Comp and Payroll Analysts when needed
1604202

163

Benefits Leave Administrator Resume Examples & Samples

Serve as the primary point of contact for and manage all leave requests and track in accordance with all the Federal and State legislation including responding to leave with necessary forms/ correspondence, request missing information and follow up on return to work status
Ensure company is compliant with all federal, state and local laws and regulations. Understand, communicate, educate and support ClubCorp policies and programs
Function as the liaison and expert for the Disability Plans (STD, LTD and Salary Continuation)
Provide relief/back up support to Benefits Specialist and Benefits Assistant
Enter changes into company HRIS and CRM
Establish and maintain positive and effective work relationships with coworkers, clients employee partners, providers and customers

164

Director of Benefits & Compensation Programs Resume Examples & Samples

Identify, launch and lead continuous improvement initiatives and special projects aimed at maximizing the Benefits and Compensation units’ level of service, responsiveness and overall success
Partner with key stakeholders to assess fully the current and future needs of the University’s workforce, ensure that the Benefits and Compensation programs drive and support the University’s goals, and cultivate a culture of employee innovation, excellence, and engagement
Champion communication initiatives to support the institution’s classification and compensation programs and ensure employee understanding
Lead the Benefits and Compensation teams on data preparation and analysis to serve a variety of institutional needs
Maintain currency regarding leading practices and market trends in compensation and other areas that support the unit
A Bachelor's degree from an accredited four-year college of university in Business Administration, Public Administration, Labor Relations, Human Resources or a related discipline is required
A minimum of seven (7) years' of progressively responsible experience in a leadership or management position or demonstrated comparable experience
Demonstrated strong leadership and management skills, including the ability to build and motivate high performing teams and to manage and deploy large scale projects
Exceptional interpersonal, oral and written communication skills
Ability to communicate effectively with multiple and diverse constituents, including strong presentation skills, and build effective working relationships
Demonstrated record of supporting the principles of equal opportunity and promoting a diverse workforce
In-depth understanding of applicable federal, state and local regulatory agency rules and regulations as well as compliance issues relating to benefits and compensation
Previous professional experience working in a complex organizational setting similar in scope and complexity of higher education
Experience in conducting surveys and performing the necessary analyses to recommend appropriate compensation programs
Ability to collect and interpret data and develop recommendations related to improving workforce planning
Previous experience managing a broad array of employee benefits, leaves of absence, classification, compensation, and position management components of an Enterprise Resources Planning (ERP) human resources system
Advanced degree from an accredited college or university, preferably in HR or a related discipline
Professional HR certification (World at Work Certification as a Compensation Professional (CCP) or certification as a Professional in Human Resources PHR or SPHR)
Demonstrated change management experience
Strong technical expertise, including analytical and problem solving capability
A track record of identifying issues and formulating solutions across organizational boundaries
Benefits, classification and compensation experience within the CSU, or similar unionized higher education environment

165

Senior Accountant, Benefits Accounting Resume Examples & Samples

Account analysis – review and analysis of Balance Sheet and P&L accounts
Assist in preparation and documentation of IPG’s Savings Plan Financial Statements
Assist in preparation of employee benefit budgets and forecasts
Monthly closing/journal entries/reconciliation process, variance analysis
Prepare schedules to satisfy SOX requirements
Assist in preparation of Employee Benefit footnote included in 10Q and 10K
Liaison with Human Resources and Treasury Departments, Third-Party Vendors, and Actuaries
Accounting degree required, CPA a plus
Good communications skills - both verbal and written
Attention to detail and ability to juggle multiple tasks/projects with limited guidance
Must be a strong leader, be hardworking, motivated, and have a ‘can-do’ attitude
Must work well in a team environment and be available to work overtime when required
Solid user of MS Excel required - knowledge of Hyperion/SAP, a plus
Knowledge of FAS 106 not required, but a plus

166

Benefits & Payroll Coordinator Resume Examples & Samples

3-4 years’ experience in HR Environment which includes payroll experience
Excellent people skills
High proficiency of MS Office required; Word and Excel
ADP Workforce Now and/or Payroll Software knowledge is a must
Excellent problem solving and analytical skills required
Strong communication proficiency; both written and verbal
Excellent Project Management and Time Management skills required

167

Senior Manager, Global Benefits Management Resume Examples & Samples

Lead the development and implementation of SITA’s global Benefits Management strategy, governance, plans and practices, providing thought leadership on SITA’s benefit offering, evolution and positioning
Review and recommend market aligned benefit plans/programs that provide an attractive and cost effective offering for the organization and employee
Articulate and implement SITA’s Benefits Employee Value proposition
Manage, track and optimize global benefit plans cost and performance, leveraging pooling opportunities and providers relationships. In collaboration with Finance prepare and audit social charges calculations for top countries for the budget implementation
Ensure SITA’s plan competitiveness in line with chosen positioning by regularly benchmarking and analyzing our offering
Develop and lead a global community of interest to reinforce SITA’s HR team focus and understanding of benefits management as well as share and leverage local best practices
Lead global benefit provision review projects and initiatives
Manage benefit management related process development, tools implementation and global communication initiatives
Actively manage plan design , RFPs, Renewal and compliance for top countries including USA, Canada, UK & Switzerland
Actively manage pension programs for top countries including USA, Canada, UK & Switzerland
Responsible for benefits information systems and tools strategy, implementation and adoption
Manage global benefits compliance
Consult with HR and business leaders in regard to acquisitions/merger activity. Plan; provide cost summaries and recommendations of benefit plans in place or for consolidation
Lead global vendor selection and management strategy and practice
Negotiate and contract with benefit plan providers, vendors, auditors and consultants for services, premiums and plan administration
At least 6-8 years progressively responsible experience in the administration and management of benefit plans and programs encompassing: Health& Welfare, Retirement, Life, and other ancillary programs
3-5 years experience in managing benefit plans/programs in multiple countries and regions
Agility to work at both strategic and transactional level in a mid size highly matrixed organization
Demonstrated ability to define benefit strategies and lead global practices
Excellent communication, facilitation and cross cultural interpersonal skills
Ability to lead execution through others and implement best practices across a wide range of stakeholders
Strong business, commercial and financial acumen
Demonstrated vendor management skills
Resilient self starter with a high level of autonomy in his/her field
Creative yet structured and result oriented

168

Senior Benefits & Compensation Analyst Resume Examples & Samples

Experience working with Workday HRIS
Experience working with Google Docs
Fluency in French

169

Benefits Application Manager Resume Examples & Samples

The Application Manager will be responsible for managing the life cycle of all on-going functional enhancements within the Benefits module to include business analysis, writing functional design specifications, completing unit testing, arranging system integrated testing/user acceptance testing, outlining training requirements, system documentation and communication, and coordinating promotion to the production system (10%)
The Application Manager will work closely with Employee Services personnel and Campus Leads to ensure the system is subscribing to upcoming maintenance requirements, regulatory updates, PUM application releases, and setting the vision for the application roadmap as it pertains to the Benefits module (10%)
Follow all change & release procedures and participate in change management at the system and campus layer (15%)
Manages small to medium sized projects with cross functional and technical teams (i.e. open enrollment activities) (5%)
Facilitates and participates in meetings with key stakeholders alongside Employee Services staff to develop project scope and requirements and document for technical development (5%)
Participation in the Higher Education community and with other Higher Education institutions to share knowledge and ensure CU is subscribing to industry trends and best practices (5%)
Ensuring cross-training of all business processes and functional setup of the module is dispersed to the HCM Systems Team, Employee Services, and UIS Technical staff through proper documentation and communication to establish and meet agreed upon service level agreements (5%)
Performs system analysis, program specification, systems development, and support during planned and unplanned maintenance windows (5%)
Works with technical staff to develop coding/configuration guidelines/governance and project documentation (5%)
The Application Manager will be accountable for all vendor management needs of the module (5%)
Responsible for designing complicated custom applications and interfaces. Influences key technical decisions such as standards, policies, environment selection, architecture and data flows (5%)
The Application Manager will work closely with UIS technical development staff to ensure business requirements and user stories are consumable by the technical development team (10%)
The Application Manager will work closely with key stakeholders and Employee Services staff to address any new regulatory requirements that must be managed within the benefits module (5%)
Performs all other duties as assigned (10%)
Bachelor of Science in Computer Science, CMIS, or other related area
Experience using PeopleTools Testing Framework (PTF)
Experience with PeopleTools version 8.53+
Experience with PeopleSoft HCM application version 9.2

170

Benefits Verfication Coordinator Resume Examples & Samples

Provides intake services and setup for all new patients
Verify benefits on both pharmacy and major medical plan
Review clinical documents for prior authorization/ pre-certification submission purposes
Initiate, complete (when allowable) and tirelessly pursue Prior Authorization approval from insurance carriers and offer to go above and beyond to assist and support our MDO practices whenever possible
Supports other team members in the healthcare team
Ensures a continuous quality improvement customer service approach by proactively identifying areas of improvement and communicating those ideas to the healthcare team
Maintains current documentation related to the patients drug therapy and pharmacy care plan. Flag issues that need to be addressed
Nurture/foster strong supporting relationship with every physician’s offices
Actively participates in roundtable discussions with Pharmacists, Nursing Services and Pharmacy Care Coordinators to review cases and related drug therapy and pharmacy care plan issues
Maintains and promotes positive and professional working relationships with associates and management
Ability to resolve PBM claim rejection

171

Benefits Accounting / Finance Manager Resume Examples & Samples

Minimum seven (7) years of directly related financial experience with a variety of projects
Experience with KP data sources
CPA, master's degree, or a minimum five (5) years of experience in the health care industry preferred

172

Account Executive, Group Benefits Resume Examples & Samples

Main Sun Life contact for clients, responsible for the overall client service and relationship
Responsible for the growth and profitability of an assigned block of business
Present and negotiate annual renewal reviews
Manage the relationship with assigned consultants
Ensure client/consultant solutions are delivered through value-added services and products
Work as an effective member of the team and cooperatively with multiple stakeholders in order to deliver the best in service to clients
Extensive experience (>8 years) in group insurance (sales, underwriting or consulting)
Ability to build and maintain strong relationships with clients, consultants and internal partners
Extensive understanding of group insurance financial management including in-depth knowledge of various funding arrangements
Experience working with large, complex clients
Have expertise in group benefit plan design including flexible benefit plans, underwriting and financial management, technology and Internet applications, benefit and plan taxation, communications and administration procedures, claims practices, government legislation and current developments in the benefits field
Extremely organized and possess the ability to multi-task
Customer centric with the ability to be attentive and responsive to changing needs
Demonstrates strong leadership and the ability to work successfully in a team environment
Superior problem solving, negotiation and analytical skills
Self-starter and results oriented
Excellent presentation, interpersonal and communication skills
Possesses a valid driver’s license and access to a vehicle

173

Senior Manager, Global Benefits Resume Examples & Samples

In partnership with our global broker, research, recommend & implement global benefit plans for new and existing countries, including identifying short- and long-term strategies based on current and projected headcount growth
Manage annual plan renewals, identifying and presenting changes to offerings and cost-sharing as appropriate
Design and implement global benefit plans working with regional HR Directors/management including the global broker to assess plan performance and review, recommend, and implement oversight procedures consistent with local requirements and best practices
Working with local HR Management, develop and implement communication strategies to ensure effective promotion and understanding of global benefit offerings
Partner with regional HR and HR Operations team to evaluate global benefits administration model; clarify roles, confirm processes and implement desired changes
Monitor local market practices, trends and requirements to ensure benefit offerings remain market competitive, fiscally responsible, and legally compliant. Recommend strategies which appropriately balance employee interests and company priorities
Provides leadership and direction for the Benefits Team to ensuring that the administrative functions are performed in a timely and accurate fashion with in-depth analysis, reporting and follow-up including

174

Executive Benefits Consulting Analyst Resume Examples & Samples

Research benefit plans as part of ongoing compilation of executive benefit practices
Work alongside other analysts to complete detailed analysis of prevalence statistics, retirement benefit projections, plan cost projections, and compensation arrangements
Work in small teams with senior consultants to solve issues and challenges facing our clients
Provide peer review of analysis and deliverables of other analysts and senior consultants
Help write and structure client presentations, including proposals, correspondence, reports and other client deliverables
Participate in internal training and professional development sessions
Completing a Bachelor’s degree in: Finance, Economics, Statistics, Mathematics, Actuarial Science, or related field
Minimum GPA of 3.5 on a 4.0 scale preferred
Proficient in Microsoft Office; experience with Excel preferred
Demonstrated knowledge of basic financial analysis; e.g., basic accounting methodology, discounted cash flow, etc
Intellectual curiosity seeking the opportunities to develop new skills
Flexibility and the ability to work in a team environment under tight deadlines or changing client needs

175

Group Benefits Service Coordinator Resume Examples & Samples

Supporting the small business team with report order requests from the applicable systems
Process Agent of Record changes, including communication and gathering of information relating to the Plan Sponsor
Complete all necessary commission information and coordinate with head office departments for processing
Be responsible to process all group termination requests that come to the Regional Group Office
Demonstrated knowledge of group benefits, related services, associated systems and processes an asset
Excellent PC Skills: Microsoft Word, Microsoft Excel, Lotus Notes, and mainframe applications
Mathematical aptitude
Post Secondary degree or diploma or related insurance experience

176

HRS Benefits Delivery Analyst Resume Examples & Samples

3 to 5 years of benefits plan administration experience
1 to 2 years of supplier management experience
Proficiency with regulatory requirements related to benefits administration
Excellent English oral and written communication skills
Strong knowledge of PeopleSoft and Salesforce

177

Senior HRS Benefits Delivery Mgr Resume Examples & Samples

5+ years of benefits plan administration
5+ years of supplier management experience
5+ years project management experience in a benefits or HR-related field
Proficiency with regulatory requirements related to benefits administration as well as some globally applied technical industry knowledge
Multi-geography benefits exposure
Experience managing teams with demonstrated leadership impact
Strong proficiency in understanding benefits supplier processes, systems and operating models
Strong oral and written communication skills in English. Multi-lingual a plus

178

Bonuses / Benefits Resume Examples & Samples

Ability to work with customers to resolve inquiries
Provide troubleshooting assistance to customers
Recommend products that best suit the customer
Ability to read and interpret documents
Full Time Employment
Medical, Dental, Vision, & 401k plans
Educational assistance
Paid Time Off
Fun working environment!
Company discounts! Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more!

179

Public Benefits Coorddinator Resume Examples & Samples

Works collaboratively with various departments: Case Management, Admissions, Finance, as well as
Knowledge of state and federal assistance program requirements preferred
Experience interacting with local Social Services personnel or departments
Strong effective communication skills; verbal, written and negotiating skills
Bilingual/Spanish preferred (may be required depending on facility)
Ability to read, analyze and interpret state and federal regulations
Strong customer service skills
Strong problem-solving skills. Ability to anticipate problems and work effectively to resolve issues
Knowledge of medical terminology and computer literate
At least two years work experience interacting with customers and patients regarding financial issues,

180

Public Benefits Coord Resume Examples & Samples

Works collaboratively with various departments: Case Management, Admissions, Finance, as well as
Knowledge of state and federal assistance program requirements preferred
Experience interacting with local Social Services personnel or departments
Strong effective communication skills; verbal, written and negotiating skills
Bilingual/Spanish preferred (may be required depending on facility)
Ability to read, analyze and interpret state and federal regulations
Strong customer service skills
Strong problem-solving skills. Ability to anticipate problems and work effectively to resolve issues
Knowledge of medical terminology and computer literate
At least two years work experience interacting with customers and patients regarding financial issues,

181

Coordination of Benefits Resume Examples & Samples

Demonstrates regular, reliable and predictable attendance
Calls hospitals, insurance companies, medical groups and/or members requesting other insurance information as it pertains to dual coverage, eligibility and termination dates of coverage
Researches various COB information from lead sources including but not limited to Member Enrollment Forms, returned member request letters, prior claims, authorizations and Call Center Contacts
Makes COB determinations in accordance to COB guidelines (NAIC, CMS, DMHC, DOI or other resources)
Updates the COB master file with other insurance information
Sends correspondence to members requesting COB information
Identifies need to re-adjudicate claims for members when Health Net (HN) is secondary
Performs other duties as assigned
One year experience in health insurance industry; prior experience in claims working with coordination of benefits processes preferred and or one year experience in a customer service environment
Or any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position
Ability to operate PC based software programs or automated database management systems
Excellent verbal and written communication skills required
Ability to interact professionally with both internal and external contacts

182

System Director, Benefits Finance & Analytics Resume Examples & Samples

Strategy - Collaborates with national groups and senior division/ MBO leadership, HR leadership to ensure that the strategic financial direction of health, welfare plans, time off programs and retirement programs are aligned with CHI’s vision, business objectives and local needs. In collaboration with VP, Employee Benefits and wellness, Director, Health and Welfare Benefits, Retirement Programs and Director of HR& Benefits Transactions supports development of benefit plan strategies, designs, financial projections and monitors/reports benefits cost. Leads all financial, budgeting and data analytics/reporting projects for all enterprise-wide and divisional/MBO benefit projects
Health, Welfare and Wellness Financial Management - Responsible for current and future benefit cost management, health, welfare, time off benefit utilization and cost and utilization; works closely with consultants/actuaries, benefits team and national finance group to ensure full collaboration on financial matters impacting benefit programs including the development of financial controls. Leads the development of rate renewals for all health and welfare plans while working extensively with the Director of Health & Welfare Plans. Develops and designs detailed budgeting advice for division/MBO finance and HR leaders for fiscal year benefits budget projections of greater than $1 billion
Retirement Plan Financial Management – Provides division/MBO finance leaders with monthly accrual for annual non-Elective Contribution. Works closely with Director of Retirement Plans to lead team in calculation of final annual 401(k) non-Election Contribution and 401(k) Match True-Up calculations for CHI 401(k) Retirement and Savings plan accommodating various lines of business and plan designs totaling over $150 million annually. Provides financial/budgeting support to Director, Retirement Plans and MBOs as need it
Data analytics/Reporting/Compliance – Leads data analytics, data tracking and reporting developed for benefits team, HR, divisions, local MBOs and CHI leadership to manage programs and CHI workforce. In addition responsible for legally required/compliance benefits reporting – Affordable Care Act eligibility, IRS and etc
Merger & Acquisitions – Responsible for providing benchmarking data for current benefits in relation to the rest of CHI as well as their local market and line of business. Lead work on cost/savings benefits program analysis of transitioning to CHI’s benefit programs
Benchmarking – Facilitates financial and benchmarking information sharing among CHI/MBO to enhance strategic direction relative to local benefit programs, local business needs or specific enterprise business/strategic needs
External Partner Management – Oversees/Manages relationships with external partners including actuaries and consultants to sets expectations and monitors their performance
Managerial/Staff Development - Mentors and supervises benefits financial staff (managers and analysts) of about 1 – 2
Bachelors’ degree required; graduate degree or CEBS certification preferred
Eight to ten years of benefits management work with a large multi-site employer or a leading benefits consulting firm
Must have in-depth expertise in retirement and health and welfare plans financial management/cost control, plans development, design, pricing and administration
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

183

Dshs Benefits Technician Resume Examples & Samples

Occupational Information*Job Development
Community Resources*General Psychology
General Sociology*Vocational Consulting
General Business*Accounting
Business Practices*Communications
Marketing*Interpersonal Communications
Human Services
Accurately understand, interpret and explain SSDI and SSI benefits rules and procedures, and communicate them in a clear and understandable manner
Analyze, synthesize and report detailed technical information in formats that are used by others with non-technical knowledge
Provide information to VR Counselors who have technical questions about SSDI, SSI, Ticket-to-Work and other SSA work incentives, and other income-based public benefits; and
Communicate effectively in written and public presentations; meet formally and informally with a variety of community-based organizations and special interest groups
Attach a Transcript to your application
Include a Cover Letter describing your interest in the position and how you meet the qualifications
Include a chronological Resume
Include three professional References, to include current contact information

184

Manager of Finance, Benefits & Wellbeing Resume Examples & Samples

Manage Funding and Settlement of Benefit and Wellbeing Team programs, providing financial oversight of medical program’s surplus/deficit; claim and fee funding compliance; HSA withholding remittance; and welfare premium remittance
Manage annual enrollment oversight of Welfare Benefits, including rate action, associate level testing, vendor marketing collateral and end user reporting
Manage and Coordinate internal and external audit function, ensuring timely completion; collaborate with internal and external partners, providing reporting guidance
Manage Ex-Patriot financial experience with placement letters, coordination of tax calculations and “hypo” withholdings
Manage and develop two direct reports
Regular, dependable attendance & punctuality
Bachelor’s degree in Accounting/Finance/Business Administration required
4-6 years of relevant business experience required
Strong welfare benefit knowledge
Proficiency with MicroSoft Office Products
Experience with HRIS applications

185

Business Developer, Benefits Resume Examples & Samples

To actively add value to the winning of new business to support Mercer Employee Health and Benefits in achieving its new business target
Maintain a sales funnel based on meaningful opportunities with a target market of prospects, with the aim of winning new business from companies that have all the attributes of a profitable Mercer client
Ensure that Mercer have a head start in the event of business being put out to tender by having some relationship at key buyer influence level
Fully understand the prospect companies business and structure and ensure that the prospect client view Mercer as an automatic choice by understanding fully Mercer’s services and offerings and how these services can assist their business
Work with the Regional Sales Manager to identify and develop sales and marketing initiatives
Financial and Commercial acumen (including fee negotiation skills)
Related business experience in Employee Benefits and Health
Achievement orientated
Sales skills
Strong technical, market, product and process knowledge
Ability to question and probe very effectively around technical areas
Exceptional communication and influencing skills at c-suite level
Adept at building and sustaining internal and external relationships
Degree level or equivalent preferred but not essential

186

HRS Benefits Delivery Analyst Resume Examples & Samples

Preferred 1 to 2 years of benefits and/or disability plan administration experience
Preferred 1 to 2 years of project management experience
Knowledge of PeopleSoft and Salesforce
Ability to present and communicate with confidence

187

AVP, Benefits Technology Resume Examples & Samples

Acquires, develops, and manages mutually beneficial relationships with key benefits technology partners
Collaborates with field sales, service & senior leadership to identify, develop and prioritize strategic initiatives that drive growth and improve productivity, consistency, and the service experience through benefits technology partnerships
Creates & monitors execution of scalable programs to facilitate growth opportunities for the Lincoln sales team & third party benefits brokers with respect to benefits technology partnerships
Develops & oversees the partner vetting and partner onboarding processes
Drives adoption of Lincolns technology funding solution(s) as appropriate through ongoing communication, education & training
Engages key partners in the development & implementation of expanded and differentiated offerings and programs that will enable incremental revenue growth through mutual clients
Maintains on-going communications with partners and creates evaluation criteria & success metrics for initiatives to ensure partners meet deliverables as agreed
Negotiates with technology partners to maintain LFGs brand integrity & value while leveraging partners resources
Partners with Lincolns distribution team as well as distribution teams of benefits technology partners to drive success of sales programs & growth initiatives
Provides guidance & subject matter expertise to the products team regarding new product development to ensure products are compatible with and fully utilize the functionality of benefits technology platforms
Provides guidance & support around the creation of company-wide education and marketing tools to support growth through benefits technology partnerships
Provides input into the overall design of the customer experience, advises senior management & key stakeholders on the future strategic direction of enhanced technology-enabled service capabilities
Provides subject matter expertise & market intelligence to ensure the Lincoln sales team is abreast of evolving market trends
Serves as a primary point of contact to resolve any significant service issues or other impediments to achieving growth through ongoing partnership
Works closely with both new & existing partners to establish mutually acceptable sales goals, growth targets, and go to market strategies; sustains partnerships as benefits products & technology evolves
Works with underwriters & other internal business partners to track and manage inforce offers on benefits technology platforms with a goal of optimizing growth while managing profitability
10+ Years strategic partnership and/or insurance/benefits experience directly aligned to the specific responsibilities for this role(Required)

188

Product Leader, Regional Benefits Resume Examples & Samples

Ownership and management of set up, implementation and operationalizing new and existing loyalty benefits for key customers and stakeholder groups across Asia Pacific
Apply project management skills and follow internal product development processes to drive alignment, integration and execution among internal and external project stakeholders supporting the flawless development and implementation of MasterCard’s products
Liaise with local and / or regional service providers within contractual guidelines to ensure alignment and flawless execution of new products and services
Manage product development initiatives by applying product management excellence / discipline to company product launches and ensure the framework is fully adhered to including facilitation of control of project phase-to-phase sign-offs / approvals
Driving continual process and product improvements through identifying efficiencies or removing pain points based on stakeholder feedback or self-identifying change opportunities
Engage regional delivery teams to ensure correct alignment and implementation approach; solicit feedback from product delivery deployments and convey back to teams, as appropriate

189

Product Manager, Regional Benefits Resume Examples & Samples

Ownership and management of set up, implementation and operationalizing new and existing loyalty benefits for key customers and stakeholder groups across Asia Pacific
Apply project management skills and follow internal product development processes to drive alignment, integration and execution among internal and external project stakeholders supporting the flawless development and implementation of MasterCard’s products
Liaise with local and / or regional service providers within contractual guidelines to ensure alignment and flawless execution of new products and services
Manage product development initiatives by applying product management excellence / discipline to company product launches and ensure the framework is fully adhered to including facilitation of control of project phase-to-phase sign-offs / approvals
Driving continual process and product improvements through identifying efficiencies or removing pain points based on stakeholder feedback or self-identifying change opportunities
Engage regional delivery teams to ensure correct alignment and implementation approach; solicit feedback from product delivery deployments and convey back to teams, as appropriate

190

Benefits Consulting Pension Specialist Resume Examples & Samples

You have both strong critical thinking and problem solving skills
You have a mathematical background and enjoy working with spreadsheets
You have excellent oral and written communication skills
You have an ability work within budgeted timeframes to maintain client profitability without sacrificing quality

191

Benefits Consulting Group Resume Examples & Samples

Knowledge of insurance products, administration services, and usages
Knowledge of insurance carrier rating procedures and methodologies, alternative funding methods and risks, and carrier industry operations
Interpret cause and effect within financial forecasting and possess a strong ability to communicate financial concepts
Some college education or Associates degree and at least five years of equivalent experience or combination of education and years of experience
State Life, Accident & Health Insurance Licenses must be obtained within 90 days of hire date

192

Benefits Project Coordinator Resume Examples & Samples

Bachelor's degree in Human Resources, Business Administration, Organizational Leadership and Supervision, or related field
Two years of experience in HR project management or related
Consideration will be given to an equivalent combination of required education and related experience in lieu of degree
Strong verbal and written communication skills to convey professional business recommendations / plans and influence and build effective work relationships with a diverse group of constituents
Excellent organizational, change management, and decision-making skills with the ability to provide effective critical thinking and problem solving skills
Proficient in: Microsoft Excel, Outlook, Word, database / data query, and internet browsers
Valid US or Canadian driver's license

193

Senior Analyst, International Benefits Resume Examples & Samples

Analyze/document current benefit workflows in 27 countries
Collect and analyze benefit plan offerings in multiple countries, while comparing to benchmark data and gap analysis. Initial prioritized countries are in Europe
Collaborate with internal and external resources to create recommendations on future plan designs
Develop as a subject matter expert for all international benefit programs
Support day to day corporate processes for 27 international countries
Engage with HR staff to ensure efficient processes
Analyze discrepancies in service performance and make recommendations for updates
Proactively assist with the identification of coverage gaps and ensure compliance with all plans

194

Business Analyst, Liberty Mutual Benefits Resume Examples & Samples

Accurately calculating and providing annuity prices using our in house pricing model
Responding to complex illustration requests from the sales team
Identifying, documenting, and communicating recommendations to improve efficiency or accuracy of our work
Providing technical assistance and information to partner teams
Effective analytical/problem solving and research skills; effective communication skills for exchanging routine and non-routine information (verbally and in writing) with people inside and outside the Company; proficiency with personal computers, spreadsheets and database software

195

Senior Group Benefits Sales Consultant Resume Examples & Samples

Identify, solicit and submit quality prospects. Evaluate prospective customers exposure, service arrangements and coverages
Develop marketing plans necessary to reach personal activity, premium and sales goals consistently by researching the market place using industry guides, Dun and Bradstreet materials and Judy Diamond marketing data
Within an assigned territory, use direct marketing techniques to solicit prospects in target market, establish contact and develop relationships with outside consultants. Identify cross-selling opportunities
Propose and sell new business. Negotiate with Underwriting, Managed Disability and Claims for authority to propose at a competitive price, plan design and services offered. Prepare and present proposals which leverage the Company's competencies in managed disability
Participate in enrollment and employee meetings to explain plan of benefits and processes. Identify and satisfy customer needs through constant written, telephone and personal contact
Renew profitable accounts by reviewing coverages, services and rating plans. Prepare and pre-sent renewals
Maintain high level of proficiency in product knowledge, underwriting practices and overall corporate objectives by attending sales training programs, Division meetings, reviewing product manuals and reading industry related materials regularly
Bachelor's degree or equivalent, plus a minimum of 5 years industry related sales experience
Thorough knowledge of group employee benefits, with an emphasis on disability products in the mid-market space
Strong communication, presentation, negotiating, organizational and interpersonal skills needed
Life and Health License in state of domicile required

196

Director, Health & Welfare Benefits Resume Examples & Samples

Develop health and welfare strategy for over 28,000 active salaried, non-union hourly and union hourly employees as well as retirees
Develop plan designs that align strategy with company rewards philosophy
Implement company health and welfare plans utilizing a combination of resources including vendors, consultants, and BSC and overseeing annual spend of $300MM
Manage third party systems utilized to connect employees vendor programs
Develop H&W communication strategy that effectively translates the value of company programs to employees and engages and fulfills compliance requirements
Assess financial performance of programs including self-insured plans
Negotiate annual fully insured plan rates
Develop wellness strategies to reduce future claims
Support labor negotiation strategies and long-term IR roadmap objectives
Support acquisition efforts and integration into current health and welfare program design
Comply with gov't regulations regarding notification and distribution of plan information to avoid fines imposed by department of labor
Work closely with Benefits/ERISA lawyers to ensure compliance with changes to state laws, cafeteria plan rules and ERISA to ensure AB plans are not in violation of current laws/statues
Oversee workers comp program administration, substance testing program and policies, and data warehousing
Direct large project management efforts related to vendors, carriers, new benefit offerings, program systems, and process improvements
Bachelor's degree in Human Resources, Finance or related field
10+ years of work experience, preferably in benefits management including vendor management and plan administration for both self-insured and fully insured health and welfare benefit plans
Prior experience working with SAP, Peoplesoft or other large scale Human Resource Information System software along with benefit bolt on systems
Ability to understand and develop benefit plan documents and plan contracts
Superior oral and written communication skills to effectively communication benefit plan details to people at all levels of the organization
Strong analytical skills with ability to interpret actuarial results and apply toward planning and performance measurement
Strong time management skills with ability to prioritize effectively and handle multiple deadlines in fast paced environment
Strong leadership, organizational, interpersonal, management and project management, negotiating and logical reasoning skills
Certified employee benefits or SPHR certification specialist certification
Knowledge of all relevant benefit laws not limited to ERISA and IAS19
Beer/alcohol industry knowledge

197

Benefits Health & Wellbeing Specialist Resume Examples & Samples

Manages escalated issues involving benefits eligibility, coverage and other benefits related matters
Performs role of Benefits Service Delivery Business Partner (SDBP) for Bell Helicopter
Coordinates with Textron HR Service Center and Fidelity on employee benefits issues and resolutions
Develops plans for and coordinates annual enrollment activities for all relevant Bell Helicopter locations
Provides education and training to employees on benefits and wellbeing
Helps develop and execute of the overall Health and Wellbeing Culture Change Management Plan
Leads the planning and execution of the LIVE | WellatBell program
Evaluates internal and external wellness program data with an emphasis on identifying trends and issues to be proactively addressed
Analyzes effectiveness of wellness program in terms of return on investment (ROI) and helps develop and manage related metrics
Recommends continuous improvement opportunities for the success of the LIVE |WellatBell program
Manages logistics related to benefits and wellbeing related events (e.g presentations, scheduling, and selecting speakers/vendors etc.)
Supports the development and execution of Bell Helicopter’s Blue Zones initiative
Provides oversight of the cafeteria and vending machine services for Bell Helicopter plants (ongoing enhancements, performance improvements, and vending machine revenues) and financial reconciliation
Manages employee discount event ticket program including promotion/sales in coordination with the company store
Oversees company-sponsored sports leagues and will maintain employee waivers, invoicing, and league promotion
Provides oversight and management of van pool program
Responsible for improvement reviews of business processes and efforts to bring employee programs to a no cost position. This includes monthly financial reviews with vendors, billing and payroll reconciliation
Manages projects to enhance employee engagement through new or existing employee programs
Oversees the employee service award programs including ordering and management of inventory, vendor relationship management, communications to employees, and making recommendations for changes as needed
Develops communications materials in partnership with Internal Communications
Confidentiality is required due to handling of sensitive data/information
Bachelor degree in Business Administration or related discipline
Benefits experience in a HR Specialist and/or Generalist position
Demonstrated PC proficiency with MS Office applications with ability to use these skills to manage, analysis and report data with these tools
Excellent oral and written communication and customer service skills
Demonstrated ability to relate well with people at various levels and build productive relationships with internal/external customers
Ideal candidate should have strong knowledge of company systems, policies and procedures
Technical experience with Ariba, Stellant, SAP and JIRA preferred
Previous project management experience, including the ability to make sound decisions and judgment calls with minimal guidance is preferred
Experience in development and oversight of wellness and/or employee programs or related activities preferred
Experience providing support to employees located at multiple worksites preferred
Experience in a union and non-union environment preferred

198

Group Benefits Account Director Resume Examples & Samples

Manage overall client relationship on assigned book-of-business
Establish and maintain excellent relationships with all client contacts
Proactively seek input on client’s satisfaction with MMA-MI services. This includes following up on client satisfaction survey results when appropriate
Proactively establish relationships with new buyers when client contacts change
Lead the development of client service plan and/or service deliverables for the prospective year
Periodically assess progress of team on client service plan deliverables throughout the year
Manage Plan Analyst and Account Manager team members on assigned book-of-business
Provide leadership and direction to all team members
Provide greater direction to Plan Analysts on client work product deliverables
Lead the team through client work product and service plan deliverables such that adequate lead time and direction are provided to team members
Participate in the training of new hires on your team, as needed
Conduct periodic WIP meetings with team members, as needed
Prepare quality Performance Reviews on a timely basis for all team members
Promote and support the use of MMA-MI standard tools, templates and policies within your team
Sales and marketing responsibilities
Maintain and build relationships with contacts in the market at developing prospects and client alumni
Lead the sales and presentation process on prospective new MMA-MI clients. The degree of focus on new business sales will vary by Account Director and their established book-of-business, but all Account Directors are expected to contribute to MMA-MI’s growth
Grow revenues on assigned book of business by creating opportunities or acting on opportunities presented
Participate in monthly relationship marketing/sales meetings with the Vice President, Marketing & Sales
Maintain excellent persistency on assigned clients
Stay current on market trends
Maintain a self-disciplined approach to staying current on emerging trends in health care benefit and other industry trends
Proactively present and discuss innovative industry strategies to clients
Seek out best practices in the delivery of client work product
Stay current on MMA-MI competitors in the market
Participate in company-wide initiatives when asked
Participate in the development and presentation of company seminars, if requested/needed
Participate and/or lead MMA-MI work teams if requested/needed
Attend and actively participate in Account Director meetings
Actively share best practices, work product and ideas within the Account Director segment and company overall
Minimum of a Bachelors degree, preferably in business
Minimum of 5 to 8 years industry experience working for an insurance agency, consulting firm, group insurance carrier or related experience
Strong working knowledge of the group benefits industry, particularly within the financial and strategic planning areas
Ability to work under pressure and multi-task
Must be self-directed, organized and resourceful
Must have and maintain a valid license to sell life and health insurance in the State of Illinois

199

Group Benefits Account Manager Resume Examples & Samples

Actively and effectively manages benefit annual enrollment periods and the implementation of plan changes and transfers of coverage
Assists with day-to-day service issues and concerns, such as eligibility, claim and billing issues, and the like
Tracks a large number of open issues, communicates thoroughly with clients and vendors to ensure a common understanding of each issue, where an issue stands at any given time, and ultimately how each issue is resolved
Proactively acts as the key “go to” person for clients when welfare benefit plan issues arise
Provides professional and accurate employee communications to clients, such as annual benefit enrollment period newsletters, PowerPoint presentations, benefit summaries, enrollment forms, etc
Secures and maintains current and up-to-date benefit plan documents including amendments, Summary Plan Descriptions, policies, etc
Thoroughly documents issues so comprehensive client histories are developed and maintained
Develops and maintains a working knowledge of current benefit plan regulations, such as ERISA, COBRA, Section 125/cafeteria plans, etc. so is able to provide sound guidance to clients on these issues
Bachelor’s degree preferred. A degree in business, human resources, health care administration or other related area is a plus
Minimum of 3-5 years’ account management experience in the welfare benefit plan industry is preferred, working for an employer, insurer/administrator or broker
Knowledge of group insurance (medical, dental, vision, life and disability products) desired
Effective public speaking skills and excellent verbal and written communication skills are required
Ability to use available resources to research regulatory issues and provide clear, concise and accurate information and guidance to clients
Must have the ability to work under pressure and multi-task
Must be able to work independently and be detailed, organized and resourceful, motivating others inside and outside of the firm to accomplish goals
Be professional in both appearance and manner
Experience in Microsoft Word, PowerPoint, and Outlook preferred. Experience with Publisher a plus

200

Benefits Account Manager Resume Examples & Samples

Builds and maintains strong, trusting relationships with clients and insurance carriers
Manages competing demands and prioritizes work processes and projects so that clients’ needs and deadlines are met
Prepares, analyzes and negotiates Requests for Proposals (RFPs). Recognizes trends, credibility issues and cost drivers of the data and collaborates with Employee Benefits Consultants to advise clients of options. Creates proposals for both new products and renewals
Demonstrates knowledge of compliance and legislative issues such as ERISA, HIPAA, FMLA, ADA, COBRA, ACA, Sections 125 & 105, 5500s, etc
Creates and maintains client data in agency management system
Ability to work effectively in a fast paced, client-focused, team environment
High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint
Exceptional time management and organizational skills
Excellent problem-solving and logical-thinking skills
Ability to grasp and understand business concepts and issues

201

Benefits Claims Specialist Resume Examples & Samples

2-3 yrs of experience in insurance claims that directly aligns with the specific responsibilities for this positionORFor candidates with an Associate’s Degree or above, 0-1 year of claims experience that directly aligns with the specific responsibilities for this position
Possesses a bias for action and avoids workplace distractions
Drives performance targets to completion

202

Benefits Client Manager Resume Examples & Samples

Act as the initial point of contact for Clients, Carriers and others on the Client Service Team in the following areas
Coordinate COBRA and HIPAA-related matters for clients
Work closely with and instruct carrier representatives to ensure smooth implementation of new plans
Ensure required plan information and materials are sent to the client in a timely manner
Guide and mentor Benefit Analysts throughout the process of gathering Client census and benefit plan information used to prepare materials for new business presentations, renewals and open enrollment meetings
Develop analytical, customer service and communication skills needed to perform as a Client Manager II
Present to Client Executive the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates
Under the guidance of the Client Executive, participate in prospect and renewal meetings to assess client needs, challenges and concerns
Conduct employee open enrollment meetings to communicate benefit
Respond to and resolve routine issues the client may encounter regarding receipt of benefit services and coverage questions
Keep Client Executive apprised of potential E&O concerns and client dissatisfaction. Strategize with the Client Executive to develop possible resolutions and proactive solutions to avoid continued or future problems
Successful work history to include 3-5 years experience providing group health and benefits service while at a brokerage, general agency or a carrier
Proficiency with personal computers and Microsoft Office applications (i.e., Word, Excel and PowerPoint) to include work experience creating tables, charts, graphs, pivot tables and formulas. The ability to operate standard office equipment
Strong knowledge of employee health insurance carriers, their strengths and weaknesses, plan design features as well as the general factors which affect cost and plan design
Demonstrated ability to resolve problems and present results neatly and with clarity. Demonstrated ability to develop, plan, and implement short- and long-range goals
Maintain a valid, unrestricted California Life & Disability License and meet continuing education requirements
Maintain a valid Drivers License & have reliable transportation

203

Benefits Service Center Representative Resume Examples & Samples

Answer inbound calls, emails and chats from retirement plan participants
Research account or plan specifications
Follow up on outstanding issues and escalations in a timely manner to ensure satisfactory resolution
Place outbound calls or compose outbound email to obtain and provide information from/to participants, Milliman employees or partner companies
Learn and maintain current knowledge of Defined Contribution and Defined Benefit retirement plan provisions and administration systems, how to retrieve and interpret participant account and plan data as well as other existing applications
Learn retirement planning strategies. Use and explain retirement planning tools designed for plan participants
Assist in identifying system, data and procedural problems and escalate as required
Three years High Touch Customer Service experience
Three years use of internet, computer and keyboarding experience, including email
Excellent attendance record
Strong verbal skills, proper use of grammar and pronunciation
Strong written skills, correct spelling and grammar
Bachelor degree or equivalent work experience
Retirement plan administration or investment planning experience preferred
Bilingual – English / Spanish fluency

204

VP, Benefits & Compensation Resume Examples & Samples

Preferred Candidate has 8+ years of relevant experience in Supply Chain Management, risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls. Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company is a plus
Minimum BS/BA degree. Advanced degree a plus
Demonstrates knowledge of in-scope business and product areas
Excellent communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to management. Local language requirements as applicable
Experience in Supply Chain Management and interacting with suppliers’ management teams with the ability to exercise sound, timely and independent judgment
Demonstrates understanding of operational capabilities of suppliers across applicable business types
Candidate has some exposure to Citi’s regional / sector risk management teams and a high level understanding of the interactions between those teams
Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment

205

Health & Group Benefits Actuarial Analyst Resume Examples & Samples

Perform cost projections using client cost/enrollment and census data. Analysis will be required to familiarize oneself and understand Milliman’s proprietary actuarial cost model, Health Cost Guidelines. Product lines will include but are not limited to medical, prescription drug, dental, vision, LTD, and STD
Evaluate consumer driven high deductible health plans paired with HRA/HSAs using Milliman’s proprietary actuarial cost model, Health Cost Guidelines
Analyze vendor renewals and at times check carrier or vendor rates for reasonableness using Milliman’s proprietary models
Complete plan design analyses for products including but not limited to medical, prescription drugs, and dental developing relative cost factors between designs and comparing to the client’s existing plan designs; analyze the impact of plan design changes and how they should relate to those premium rates being charged
Perform Monte Carlo stop-loss analysis to educate client’s on potential impact to increasing or decreasing current individual stop-loss deductibles; make recommendations on appropriate deductible levels given group’s risk tolerance and variability of claim costs
Develop employee contribution scenarios to meet client goals and communicate with client on the importance of its impact to minimize the possibility of anti-selection
Provide support for complex and/or larger clients including more in-depth analysis that may require additional research or discussion with Milliman subject matter experts
Perform supporting analysis for IBNR (Incurred But Not Reported) reserve development
Analyze cost drivers and perform risk scoring using Milliman’s internal tools. Results will be summarized and presented to client in order to modify plan designs and address key cost drivers
Project retiree medical costs using client census, plan design and experience data. Results will be used by Milliman’s employee benefits team to value the OPEB liabilities for both public and private entities
Assist consulting team with client proposals, presentations, and management reporting
Complete specific projects related to ad hoc actuarial issues that may be required (such as health care reform related issues)
When applicable, may also need to work directly with client service team to ensure that all work is performed effectively and correctly
Will be responsible for the quality and timeliness of client deliverables and prepare clear and concise client-friendly communications
Possess a basic understanding of the Health and Group Benefit practice, and participate as needed on task forces and special project teams
Respond quickly to client and colleague requests and works to provide timely and accurate information and documentation
Work with a high level of interest, energy and enthusiasm to meet or exceeds client expectations
Able to give non-technical explanations to technical matters
Understand and value all roles and functions needed in order to complete client projects and provide on-going service
Communicate and work well with colleagues at all levels and is viewed as a team player
Adhere to professional standards and ethics in one’s field and demonstrates the highest level of integrity and honesty in all interactions
Demonstrate continuous progress towards the completion of actuarial exams

206

Benefits Account Manager Resume Examples & Samples

Provides technical support and servicing of client accounts in the processing of new business acquisitions, account maintenance renewal procedures, marketing collections and billings
Monitor claims experience, legislative compliance and current client business activities. Input of all client information into the network system as required by office standards and procedures
Ability to perform all tasks assigned to an account assistant or account manager in the day-to-day servicing and maintenance of Producer’s book of business in a timely, accurate and professional manner
Provide quality professional service to client in all aspects and phases of existing insurance accounts in coordination with or in the absence of the Producer
Provide comprehensive marketing of accounts and develop market strategy as required. Provide accurate information to underwriters and respond to client request
Monitor expiration lists and initiate renewal process
Develop, coordinate and pull together client and insurance company renewal presentations and new account placement from start to finish without direct supervision
Bachelor's degree from four-year college or university; or equivalent combination of education and experience
3 Years in an Agency or Insurance Company environment
MA LAH License required
Professional designation may be preferred, including CEBS
Excellent communication, presentation, negotiation and math skills

207

Benefits Verification Representative Resume Examples & Samples

Contact insurance carriers to resolve Electronic Claim Submission (ECS) rejections and Major Medical coverage issues
Review billing system (SPARCS) to verify patient’s eligibility to receive medication and update necessary information
Obtain accurate demographic, insurance and financial information from healthcare professionals and patients to complete enrollment applications for new patients

208

Benefits Verification Representative Resume Examples & Samples

Securing and verifying a method of payment (MOP) for patient’s financial responsibility to prevent company bad debt
Reviewing billing system (SPARCS) to verify patient’s eligibility to receive medication and updating necessary information
Obtaining accurate demographic, insurance and financial information from healthcare professionals and patients to complete enrollment applications for new patients

209

Benefits Service Center Associate Resume Examples & Samples

High school diploma or equivalent; associate's degree in business administration or a related field preferred
At least two years of related benefits, pension, or relevant experience
A high-energy, self-motivated professional accustomed to moving at a fast pace in a progressive environment
Dedicated and fast learner, committed to meeting deadlines
Strong analytical, organizational, and interpersonal skills as well as strong verbal and written communications skills, detail oriented individual
Ability to identify and prioritize requests that may need immediate attention Ability to work well in a team environment and possess good time management skills
Excellent customer service skills (i.e. demonstrate empathy, respect, knowledge, and a willingness to help)
Preferred working knowledge of benefits eligibility and enrollment rules in order to ensure correct implementation
Ability to keep a schedule
Strong knowledge of Microsoft Office including Excel, PowerPoint, and Word

210

Benefits Administrative Clerk Resume Examples & Samples

Frequent interaction with employees, covered dependents, and carriers to address questions and resolve issues via telephone, email, and in-person
Maintain accurate benefit deduction information in the benefit and payroll systems
Monitor numerous weekly vendor benefit file exports and resolve all discrepancies
Assist in new hire benefit enrollment, annual open enrollment activities, and wellness initiatives
Maintain HRIS Benefits system and conduct routine audits to ensure data integrity and system functionality
Run, audit and submit routine reports to vendors and other departments
Associates Degree; Bachelors' degree in Business/Human Resources preferred
Strong analytical skills with a high level of attention to detail
Ability to handle sensitive employee issues in a highly confidential manner
Ability to develop and maintain strong working relationships within the Benefits Administrator and with cross-functional partners
Highly proficient with Microsoft applications, specifically Word, Excel, and Outlook
Experience with ADP Reporting Systems
Strong written and verbal skills
Ability to work through conflict with empathy while maintaining professional presence

211

Dshs Benefits Technician Resume Examples & Samples

Occupational Information
Job Development
Community Resources
General Psychology
General Sociology
Vocational Consulting
General Business
Accounting
Business Practices
Interpersonal Communications
Human Services
Provide college transcripts
Include a resume and letter of interest

212

Benefits Global Programs & Metrics Lead Resume Examples & Samples

Collaborate with our US and Global Strategic Program Managers to identify and develop relevant metrics for our programs globally
Analyze metrics on program trends and interpret results into meaningful insights for decision making
Work closely with our strategic Program Managers to tackle and anticipate the changing employee demographics as we grow and what that means
Manage our global dashboard of key metrics of our Life@ Facebook programs
Become a knowledge expert of our market leading data warehouse interface tool to review and provide insights into our US health and leave programs in innovative ways
Become a power user of the data warehouse user tool
Monitor key metrics as defined in our measurement plan and key metrics
Participate in regular review and updates of the measurement plan focused on health metrics
Manage the global spend dashboard tool capturing total rewards by country
Collaborate with internal partners to provide support in measuring their programs globally
Partner with and leverage internal resources (e.g., Facebook’s HR analytics team, survey team, workforce analytics, others) to develop effective tools and dashboards
Manage and refine our global travel and medical programs (expat, travel medical, emergency travel support and business travel accident (BTA) with vendors and internal security team to provide scalable solutions and best in class programs and support
Work closely with external consultants, strategic vendor partners and internal team to ensure data and metrics are effective and informative
5+ years experience in benefits
Excel skills with the ability to translate metrics into meaningful results and presentations
Ability to work independently and lead multiple projects simultaneously involving various groups / locations / vendors
Strategic benefits vendor management experience
Ability to work in a fast-paced environment and deal with ambiguity

213

Executive Leader, Benefits Resume Examples & Samples

15+ years of total professional experience within human resources, including leading a benefits organization for a publicly traded company with a large global footprint
Demonstrated ability to manage/ lead development and implementation of strategic and complex benefits plan that aligns with evolving corporate strategies, as well as the ability to manage multiple initiatives simultaneously
5+ years of proven success leading a benefits function and have a strong background of experience in benefits and rewards strategies including (but not limited to) health care, employee wellness, life and disability insurance, paid time off programs, pension and 401K plans
Experience with HR Technologies including complex HRIS systems and a track record of creating (maintaining) organizational effectiveness, analysis, and planning tools
10+ years of demonstrated exceptional leadership ability a relationship builder, advisor, and results oriented change agent
Extensive knowledge of the health care landscape, benefit plan design strategies and regulatory requirements
Requires a deep knowledge of compliance surrounding ACA and the ability to create a strategy which addresses any changes to federal health care laws requiring proactive outreach with relevant internal and external stakeholders (Congress, IRS, DOL, HHS, and EEOC)
Experience with the proactive reduction of medical costs by leveraging holistic wellness programs consumerism and other relevant tools
Experience with M&A, leading the benefits aspect of mergers, acquisitions
Bachelors degree from an accredited institution required
Knowledge of ERISA, HIPAA, COBRA, and emerging regulatory issues is preferred
Masters preferred
Prior experience in a Workday environment is a plus

214

International Benefits Account Manager Resume Examples & Samples

Collaborates with the International Benefits Consultant to identify and evaluate the client’s specific characteristics including benefit needs, design, group demographics and employee census
Analyzes market proposals for verification of benefits, premiums, and competitiveness
Reviews coverage contracts for accuracy of policy provisions
Prepares client presentations and other communication materials
Telephonic correspondence with foreign insurance brokers throughout multiple countries
Composes letters, emails and other routine client correspondence (both domestic and foreign)
May handle general administrative duties including but not limited to compiling meeting materials, maintaining client files, scheduling client and internal meetings
May assist in creating ongoing administrative procedures, including coordinating employee enrollments and claim resolution/services
Works collaboratively and closely in a team environment with other support staff

215

Coordinator, Benefits & Pension Plan Resume Examples & Samples

Perform a data integrity check and processes the weekly benefits deductions provided by the insurer in accordance with the deadlines set by the payroll team
Prepare and validate monthly remittance to vendors
Participate in any pension plan and retirement plan activities, as required
Perform the required tasks during the benefits enrolment period

216

Public Benefits Coord Kendall Hospital Resume Examples & Samples

Knowledge of state and federal assistance program requirements preferred
Strong problem-solving skills. Ability to anticipate problems and work effectively to resolve issues
Knowledge of medical terminology and computer literate
At least two years work experience interacting with customers and patients regarding financial issues,

217

Business Analyst, Liberty Mutual Benefits Resume Examples & Samples

Lead negotiations across business functions to standardize reporting needs across the organization
Works with stakeholders to vet reporting concept definitions and logic
Writes requirements for data management and report development
Work with technologists to aid in implementation of requirements
Assist in data management and data governance activities including data profiling, metadata management, data quality management, and logical data modeling
Identify opportunities to improve documentation and workflow standards across team operations
Identify opportunities to improve delivery and usefulness of information to stakeholders
Advanced analytical/problem solving and research skills
Proficient in using SQL and data profiling tools and languages
Experienced in writing & managing requirements for reporting systems
Effective communication and negotiation skills
Familiarity with Hadoop and big data tools
Familiarity with Insurance or Financial business operations
Bachelor’s degree and 1-3 years of relevant experience

218

Operations Knowledge Management Lead-cigna Supplemental Benefits Resume Examples & Samples

3 years of experience working within Knowledge Management. Preference given to candidates utilizing a Knowledge Management repository platform
Recognized professional KM certification (SLA, KM Institute, or KM Pro) or willingness to obtain Cigna Knowledge Management Certification preferred
Proven functional skills in Knowledge Management; may be specialized around aspects of organization, technology, training, taxonomy and ontology, etc
Excellent communication skills - able to clearly convey complex blends of business and technical matters to a range of audiences; able to articulate points clearly and concisely; able to negotiate effectively with diverse stakeholders
Experience interpreting business requirements, recognizing impact on business processes, and making recommendations
Passionate commitment to the customer through the delivery of highly efficient business processes requiring KM decisions
Able to work effectively within cross-functional Knowledge Management teams, other project teams within Operating Effectiveness, and business and information technology stakeholders
Flexible and able to manage competing and changing priorities

219

Benefits Consulting Intern Resume Examples & Samples

You have familiarity with spreadsheet and database programs
You are committed to constant self-improvement and exhibit a competitive drive
You thrive in fast paced and team oriented environment
You are extremely resourceful, organized, and ability to prioritize multiple priorities
You have a high aptitude to learn new things quickly and adapt to new situations
Your effective listening, communication and presentation skills
Your effective analytical and problem solving skills
Your commitment to learning

220

Account Management Development Program Group Benefits Resume Examples & Samples

Learning the employee benefits business in preparation for growing and retaining a block of group clients in a region
Intensive classroom-based study and opportunities to network with, and learn from, Principal Financial Group senior leaders
Growing and retaining a block of group clients in a region thru expert renewal analysis and negotiation, collaboratively selling additional products and service, enrolling clients in employer-paid and voluntary products and assisting brokers and employers groups with complex service issues
3+ months of relevant job/internship experience
Excellent written and verbal communication skills including ability to build strong relationships and deliver presentations
Advanced math skills required with basic skills related to graphs, symbols, equations, etc
Strong computer skills in Microsoft office programs is a requirement of this role with proficiency in Excel and the ability to perform basic mathematical calculations such as percentages
Must be able to maintain accuracy while being detail oriented
Ability to maintain confidentiality is essential
This position requires successful completion of a motor vehicle driving record check
Licensing required based on state/federal laws and/or company policy in accordance with current licensing

221

Diesel Technician Trainee Wage Paid Weekly Benefits Available FOR YOU & Family Resume Examples & Samples

Move heavy duty vehicles into or out of yard, wash bay, service shop, or delivered to rental shop. Wash and detail vehicles manually or using automated equipment; fuel diesel, natural gas, and hybrid vehicles properly while adhering to all shop safety policies and procedures; record fuel activity and maintain proper fuel and DEF inventories and reconciliation; this includes using hand held devices to properly identify customer and required services
Perform multi-point inspection on inbound units as required by company policies and procedures; this includes checking vehicle tire pressure and thread, fluid levels, lights, washing vehicle windows, changing tires, inspecting refrigeration units on trucks, and reporting service or driver issues to shop
Maintain fuel island area to Six Sigma standards and policies; perform some facility maintenance; perform minor maintenance tasks as assigned by supervisor
Attend and complete all Technician Training Development Program requirements and assessments. Training will include hands-on and online training as well as performing tasks learned. Technician Training Development Program will include but is not limited to

222

Benefits Verification Representative Resume Examples & Samples

Investigate the financial assistance options available to a patient through online sources
Complete website applications and/or convey instructions to the patient when necessary
Maintain supporting chronological notes that detail all action taken

223

Patient Access Rep With Benefits Outpatient Therapy Florence & West Maple Clinics Week Resume Examples & Samples

Minimum typing skills of 35 wpm
Understanding of Third Party Payor requirements preferred
High School Diploma or GED required
Frequent prolonged standing, sitting, and walking

224

Patient Access Rep With Benefits Days Outpatient Therapy Florence & West Maple Clinics Resume Examples & Samples

Some college coursework is preferred
Must be able to sit at computer terminal for extended periods of time
Occasionally lift/carry items weighing up to 25 lbs
Occasionally push a wheelchair to assist patients with mobility problems
Can work in patient care locations which include potential exposure to life-threatening patient conditions

225

Benefits Supervisor Resume Examples & Samples

Knowledge of Benefits Implementation and Systems
Multi-State Benefits Administration with large companies
Strong Presentation and Communication Skills

226

Front Line Leader Maximize Your Benefits Resume Examples & Samples

Analyze data to guarantee key performance measures are met, while aiding in the removal of barriers to success
Maintain proactive communication with other departments to ensure efficient, accurate and timely responses to internal/external customer needs
Monitors quality and production and holds associates accountable for meeting and exceeding expectations
Previous pharmacy experience
MINIMUM of 1 year of experience in a team leadership or supervisory position
Certified Pharmacy Technician (If not certified, will need to become certified)

227

Manager, Global Benefits Resume Examples & Samples

Partners with Total Rewards SMEs in LATAM, EMEA and APAC to deliver on the global benefits strategy for our businesses outside the US, including harmonization of current plans, and planning a governance framework to decide how to design, finance and deliver programs globally
Responsible for managing our global vendor relationships, including global broker of record, multinational pools, and global consulting teams
Analyzes existing benefits policies and prevailing practices among similar organizations to recommend and establish competitive benefits programs
Identifies all consequences of any benefit change considering multiple constituencies – company, business unit, and internal functions (finance, tax, legal, audit etc.)
Develops, maintains and reports statistical data regarding current plans, proposed changes, costs/expenditures and delivery methods
Monitors and analyzes regulatory landscape and economic trends as they relate to company plans to ensure continued and accurate compliance
Bachelor’s degree from an accredited higher learning program required, with majors in HR, Benefits, business, finance or related field
7+ years of general Benefits experience, 3+ years of which in the Global space
Excellent financial acumen
Ability to effectively manage vendor relationships to achieve business synergies
Experience managing M&A projects
Ability to manage competing requirements throughout the organization
Strong presentation, communications, and negotiating skills
Proven ability to build and lead a team of benefits professionals

228

Benefits Clerk Resume Examples & Samples

Respond to frequently asked leave of absence questions and inquiries, assign priorities to calls, emails, based on timeliness of needed response, or escalate major legal issues to management for assistance
Make calls, draft letters, and distribute information in response to the interactive return to work (RTW) process
Enter and update leave of absence in PeopleSoft, database, and spreadsheets
Compile, copy, sort, file, scan, and fax documents
Maintain spreadsheets or databases with personnel information to track leave eligibility and length of time approved on a leave
Compose detailed letters or memos to communicate leave of absence information with associates, HR Talent Managers and vendors
Send mass mail communications and interactive kits to associates inquiring for a leave
Identify leave of absence issue trends from incoming email and advise management regarding escalated problem areas
Research and resolve associates’ leave of absence issues by investigating eligibility and unpaid claims; interact with all levels within the organization and with its vendors
Monitor leave of absence process for compliance with company policies and federal and state laws; utilize or refer to Weis Markets policies and compliance laws when resolving associate issues
Document verbal communication and/or provide written follow-up to ensure complete historical records of leave of absence transactions and case information; provide vendors with documentation based on departmental policies and procedures
Make calls and distribute information on behalf of the Benefits management team in response to verbal and written requests for information
Serve as primary liaison between associates and Store Support Center/Distribution Center/Field Management teams to provide reasonable accommodations on leave extensions or work restrictions based on business need

229

Account Executive, Group Benefits Resume Examples & Samples

Support group-experienced CSF advisors; helping them move up market
Grow and maintain effective relationships with management teams of assigned financial centres as well as members of CSF regional teams
Act as a group business resource to group-active advisors
Maintain regular contact with assigned financial centre management teams to ensure a strong partnership for success

230

Benefits / Leaves / Absence Admin Analyst Resume Examples & Samples

Exercises independent judgment when balancing workload between often cyclical and other benefits-related activities
Researches and responds to escalated Tier 2 inquiries from employees, HR Community and various vendors Resolves problems, by interpreting policy and program exceptions
Maintains the policy and procedure documentation, and is responsible for communicating any changes, including conducting any necessary training
Demonstrated quantitative/analytical, organizational, research and project management skills
IT applications experienced with a working knowledge of Excel, Word, PowerPoint and other advanced desktop and web based systems
Bilingual Italian Speaker required
Experience working across multiple markets
Experience with / knowledge of employee benefits and compliance rules
Experience with / knowledge of leave policy and case management
Experience working within a shared services delivery model
Working knowledge of contact center case management tools
Working with multiple vendors outside of BMS
Ability to multi-task between employee, Manager, as well as Comp and Payroll Analysts when needed
Bachelor degree

231

Coordinator Public Benefits Resume Examples & Samples

Certified Application Counselor (Affordable Care assistance)
Minimum of two years' experience interacting with customers and patients regarding financial issues, financial eligibility experience preferred
Strong computer skills and technical capabilities

232

Rewards & Benefits Team Leader Resume Examples & Samples

Manage the cascading and implementation of team objectives
Review team performance on a regular basis and identify opportunities for continuous improvement
Maintain and monitor daily KPI/ Quality Management statistics
Ensure resources are in place to achieve the Business objectives
Recruit, train and coaching of new staff into the team to ensure maximum performance
Handle complex queries and client complaints on behalf of team members
Maintain a working knowledge of all Kier HR Processes and Policies
Keep abreast of changes in Employment Legislation
Manage the salary review process as directed by the Centre of Excellence Head of Reward
Check output of team members for accuracy and timely completion in line with SLA’s and KPI’s
Undertake Reward Audits and scoping activities
Use and produce MI reports, using a range of media for analysis of workloads and performance
Develops continued excellent relationships with all clients responding to client needs
Manage relationships with internal clients including senior business management
Client service - excellence in all dealings - attend CoE Pension and Reward Meetings for feedback and communication
Liaises with technical teams to improve system processes
Experience of running a flexible benefits scheme and managing third party providers
Hands on manager and actually engage in the work whilst identifying process improvements
Have a demonstrable record of previous experience of managing a team of reward administrators
To be multi skilled in so far as ability to support colleagues in times of peak workload, holidays and other absences
Knowledge of teams and delivering on set objectives
Coaching and supervision
Business awareness
Experience of driving up Quality standards
Client relationship management
Excellent customer service and communication skills both on the telephone and in written form
Knowledge of reward legislation, practices and procedures in order to provide appropriate advise
Understands and able to design and map business processes

233

Benefits Account Manager Resume Examples & Samples

Provides strategic, consultative support to producers, clients and carriers; assisting with retention of existing accounts
Prepares financial analysis on claim data for health, dental and drugs from an underwriting perspective. Recognizing trends, credibility issues and cost drivers of data
Demonstrates strong knowledge of market products and maintains market relationships through negotiations with clients and carriers
Comprehends, interprets and explains summary plan descriptions and works with clients and carriers to produce required SPD/SBCs
Participates in renewal meetings, working with the client and carriers and coordinating decisions on the bid process
Supports consultants with the underwriting analysis of renewals for groups 100+
Maintains strong market relationships through basic negotiations with carriers
Assists clients with federal and state law compliance and interpreting contractual language
Develops and coordinates client-focused health and welfare products and services on behalf of clients
Promotes timely resolution of client issues and provides daily customer service to accounts. Regularly involved in managing claims, eligibility and billing issues
Prepares and analyzes Requests for Proposals (RFPs), using cost analysis and preparing meaningful exhibits
Supports team with management of databases, reports and project work
Maintains client files and documentation in agency management system
Ability to conduct presentations and speak to diverse groups
Exceptional time management and organization skills
Must be a self-starter and demonstrate resourcefulness

234

Senior Benefits Account Manager Resume Examples & Samples

Comprehensive knowledge of binders, policies, and coverages for all states and industries serviced, gained through continuing insurance education and at least 5 years of employee benefits experience and continued education. Must have demonstrated technical and account management abilities through one year at MSW in the ASR Senior level
Considerable knowledge of company accounts receivable system, company computer programs for word processing, accounting and applications
Ability to utilize leadership skills by providing direction, constructive feedback, development and training while additionally being able to motivate others to maximize productivity and team morale

235

Group Benefits Plan Analyst Resume Examples & Samples

Provides support in obtaining the most competitive insurance proposals in the marketplace, financial reporting and carrier / vendor evaluation
Drafts and submits requests for proposal (RFPs) for all health and welfare plans. Reviews RFP responses for reasonableness, accuracy and meeting client’s requirements
Negotiates with carriers on behalf of clients to ensure the best pricing available for renewals or new business offerings
Performs complex data analysis and complex financial analysis
Constructs detailed renewal reports, produces monthly and quarterly reports for budget tracking
Researches/reviews various benchmarking sources and uses this knowledge to determine the most beneficial source for a particular client
Gathers the most accurate data available and summarizes it in a usable, error-free format for the final presentation. The Plan Analyst is expected to develop a final work product that is clear, concise and accurate in a format that is easily read and understood
Answers client's questions both orally and in writing. Communicates effectively both internally and externally on matters related to client work product, work in progress, market information and other projects as assigned
Illustrates knowledge of carrier plans, with a primary focus on area-rated, fully-insured and self-funded medical and ancillary benefits. Attends carrier meetings to stay current on changing industry trends
Develops and maintains a solid understanding of Excel, Word, PowerPoint, Access (preferred) and other tools and methods provided by the company to effectively complete work product
Bachelor's degree in finance, mathematics or other related area preferred
Minimum of 3-5 years’ experience in finance or in the healthcare benefits industry working for a group, insurance carrier, broker or general agency preferred
Knowledge of group insurance (medical, dental, vision & life and disability products) preferred
Excellent communication and writing skills
Must be able to follow directions, be detailed, organized and resourceful
Ability to work under extreme pressure (tight deadlines & juggling multiple projects simultaneously)
Proficient in MS Word, Excel, and PowerPoint. Experience with databases and writing queries is a plus

236

Payroll Specialist With Great Benefits Resume Examples & Samples

Processing payroll for 2500+ employees
Multi-state experience (any experience with tax is preferred)
Experience with garnishments, liens, deductions, and manual checks

237

Consumer Engagement & Product Marketing Group Benefits Resume Examples & Samples

Minimum 7-10 years of relevant direct-to-consumer marketing experience, ideally including 5+ years within financial services
Direct and influence leadership skills, including 5+ years of management of senior teams
Strategic marketing leader and business thought partner with focus on full customer life-cycle (acquisition and retention
Experience developing and managing innovative and diverse marketing programs of similar scope and scale with demonstrable impact on business growth
Strong multichannel marketing campaign experience, including multifaceted digital marketing expertise
Understanding of key marketing analytics and reporting; ability to derive actionable insights from data
Demonstrated expertise in up-to-the-moment marketing and advertising techniques
Excellent presentation, oral, verbal and written communication skills; ability to work effectively with diverse partners across functions and levels, including executive management
High organizational intelligence; ability to develop productive cross-functional partnerships at the line of business, regional, and enterprise levels
Resilience and agility; able to adjust priorities in response to dynamic environments
Innovative problem solver with focus on results
BA/BS degree required; MBA preferred

238

VP, Benefits Consulting Resume Examples & Samples

You have excellent verbal and written communication skills
You are known for your demonstrated leadership ability
You have a keen interest and commitment to help others succeed
You have an ability to work with and influence others across groups

239

Benefits / Pension Senior Analyst Resume Examples & Samples

5 years of prior benefits experience with large, multi-location employer working with a broad range of benefit plans including pension, 401(k) and health and welfare plans
Ability to work independently and manage multiple projects in an extremely fast-paced environment
Advanced computer skills (Excel and Word)
Strong working knowledge and experience with automated benefits system
Ability to interpret plan documents and communicate plan provisions effectively (new hire orientations, issue resolutions, etc.)
Strong working knowledge of DOL and IRS regulations
Some experience administering health and welfare plans
Workday knowledge

240

Analyst, Comp & Benefits Resume Examples & Samples

3 years of analytical work experience (e.g., human resources, finance), required
Strict attention to detail
Must be able to work in a team environment, including immediate supervisor, other team members in the section or group, and take direction from other team members not co-located

241

Benefits & Compensation Systems Analyst Resume Examples & Samples

Implements and manages multiple parts of process delivery with team guidance and instructions
Identifies areas for process improvements; provides country-specific subject matter expertise and solutions
Provides analytical support and analysis for priority projects that impact employees at the country level and may lead projects of low complexity
Resolves HR support cases of moderate to high complexity that cannot be answered immediately through service centers
Assists with increasingly complex reporting needs and analyzes survey, employee, and financial data, and audit results
First-level university degree or equivalent experience
1+ years experience with Workday functionality and configuration
Developed level of process knowledge and expertise in back-end processes
Developed general HR knowledge
Strong quantitative and qualitative analysis skills
Strong organizational, time management, and planning skills
Developed ability to use HR productivity tools, systems and applications
Knowledge and experience of Workday functionality and configuration
Ability to work independently in a team environment and with guidance on more complex issues and decisions

242

Division Benefits Sales Manager Resume Examples & Samples

Recruit, hire, develop and manage Sales Manager(s), Sales Reps and Service personnel within assigned Division
Assign new business and retention goals, quality standards, and quality reporting objectives to Sales Manager(s), Sales Reps and Service personnel. Monitor performance results. Conduct performance counseling and appraisal meetings on a scheduled and as needed basis. Manage towards attainment of assigned goals and desired corporate results
Develop the business plan objectives for assigned Division. Manage business plan implementation. Define new markets, market strategy and determine staffing needs. Establish contact with outside consultants to broaden marketability of products
Attain all assigned fully insured and self-insured premium goals through the use of consultants, business sales referrals, and direct marketing
Negotiate with underwriting, managed disability and claims personnel as needed to accomplish assigned goals and attain corporate objectives
Take an active role in prospect and customer calls as needed to achieve performance standards and financial goals
Develop budget recommendations and manage assigned budget
Bachelor's Degree or equivalent, plus a minimum of 10 years industry related experience
Knowledge of employee benefits with an emphasis on Group Disability and Life products
Strong leadership, organizational, negotiating and interpersonal skills
Life and Health license required

243

Manager, Global Benefits Resume Examples & Samples

Partners in the design, development and administration of employee benefit programs such as medical, dental, vision, life insurance/AD&D plans; wellness program; 401k plans, flexible spending plans; voluntary benefits; and benefits related to local ordinances and government programs
Analyzes benefit plan coverage and recommends benefit strategies, policies and programs designed to attract and retain employees in accordance with social and industry trends
Develops effective employee communications to improve understanding of benefit plans
Ensures full compliance with all state and federal regulations, reporting and filing requirements relating to all benefit plans. Work closely with benefit brokers and vendors to ensure timely and accurate ACA reporting compliance, 5500 filings, IRS and DOL filings and audit responses, and all other benefit related compliance obligations. Ensures timely communications to senior management in advance of any compliance concerns and issues
Acts as lead for 401k Fiduciary Committee, coordinating with Plan Advisor to schedule and hold regular Committee meetings, oversee activities of Plan Advisor including timely publication of minutes and compliance with fiduciary obligations
Oversee the implementation and management of all Government Services Act (GSA) plans and administration, as well as programs that may be required under Collective Bargaining Agreements or living wage ordinances
Identify and contract with qualified vendors, coordinate with payroll on appropriate deductions and enrollment procedures into such plans, and ensure compliance in all relevant jurisdictions
Designs reports that monitor benefit costs and provides leadership with data needed to understand trends and budget impacts
Manages the relationships with vendors including benefit brokers and service administrators, relating to quality, service agreements, costs/billings, reporting, audits and controls
In coordination with Human Resources, supports the execution of all Leaves of Absences, including employee communications, legal compliance, and management of leave tracking
Ensures policies regarding Leaves of Absence remain current and compliant, and that procedures regarding leaves and benefit continuation are consistently applied and effectively communicated
Manages the open enrollment process for all benefit and 401k programs, including the development of timelines, communication plan utilizing various media, system updates, coordinating with brokers, vendors and reporting
Manages programs for highly compensated employees
Ensures the maintenance of accurate benefits data, records and reports
Performs due diligence pertaining to benefits for acquisitions. Ensures a smooth transition to company benefits by acquired entities, which may include merging of legacy 401k Plans, assumption of seller plans through defined transition periods, and all reporting that may be required for legacy seller plans
Perform other duties, special projects and activities as required by the organization
Thorough understanding of state and federal regulations relating to benefit plans and all applicable laws relating to benefit administration (including COBRA, HIPPA, and ERISA), and be able to effectively work within company policies and state/federal laws
Experience communicating effectively with DOL and IRS as needed
Demonstrated high level of experience and proficiency using automated systems to administer benefit programs, and strong working knowledge of current technologies used in progressive organizations, with ability to identify new solutions and make recommendations
Must have outstanding interpersonal skills and impeccable oral and written communication skills. Demonstrated ability to create and deliver presentations to all levels of employees in a clear, compelling and confident manner
Must be flexible and able to work effectively with all levels of employees
Must be highly proficient and fully functional in all Microsoft Office applications, and able to effectively utilize all available office management technology including internet, Microsoft Outlook and email applications
Must be able to demonstrate ability to create and interpret reports related to benefit costs, P&L impact, and also generate internal documents for HR and Finance to use for budgeting and employee communications
Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence
Energetic, driven personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Bachelor’s degree from an accredited college or university required
Additional specialized training or coursework specific to benefits administration highly desired
Minimum of eight years of progressive experience in benefits field, with a strong working knowledge of benefits administration in a fast-paced, high turnover service environment
Experience with vendor and broker management required
Proficiency with HRIS systems
Proficiency with Microsoft office (strong Excel skills preferred)

244

Group Benefits Technical Consultant Resume Examples & Samples

Meet with clients to review their data and system needs
Create personalized data file feed solutions to help clients integrate with Sun Life systems
Work with internal partners across the business and IT
Participate as part of the client’s Sun Life implementation team
Build data file maps using IBM Sterling B2B Integrator software
Design "big picture" strategic data processing solutions and flows that solve business challenges
Lead your data file implementation through all stages of the software development lifecycle: requirements, solution design, development, testing, deployment and monitoring
Identify gaps which exist between a client request and Sun Life's standards
Offer alternatives and solutions that make sense from a business process and cost standpoint
Anticipate potential impacts to plan design, scope, process, timelines and requirements which impact data solutions
Identify risks through client meetings and conversations relating to the processes, requirements or group system capabilities
Interprete risks to conclude the impacts to the success of the implementation
Resolve issues through suggesting options or negotiating with the parties involved to get to a compromised solution that meets our customer needs and still allows for accuracy of solutions, while keeping costs in check
Engage in the continuous improvement of your team and processes
Influence the team direction through participation in strategic initiatives
Thorough understanding of Group Benefits and/or Group Retirement business processes and systems (OASIS, CHESS and Global)
Software development lifecycle: requirements, solution design, development, testing, deployment and monitoring
Process design and work flow
Present and effectively dialogue with clients in both technical and non-technical terms
Requirements gathering and documentation skills
Successfully solve client issues thorough an understanding of data management standards
Influence change and persuade others without having formal authority
Coordinate action plans and major decisions with the leadership team

245

Benefits & Compensation Administrator Resume Examples & Samples

Functions as point of contact for employees in regards to employee benefit related issues
Administers domestic and international employee benefit programs including group medical, dental, vision, prescription, disability, group life, AD&D, EAP, 401(k), and flexible spending account (FSA) programs
Conducts research on various benefit program enhancements for domestic and international employee benefit programs and makes recommendations to Human Resources management
Serves as primary contact for plan vendors and third party administrators
Assures compliance with provisions of various State and Federal regulatory agencies by maintaining up-to-date knowledge of legal requirements and makes recommendations for any necessary changes
Manages processes for enrollments, COBRA, FMLA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, hardships, and compliance testing
Manages open enrollment and program implementation processes
Responsible for benefit related reports, benefit related communications to employees, management of SPDs, open enrollment, benefit orientations, and benefit plan audits
Responsible for effective communications of organization’s benefit programs
Oversees reconciliation and preparation of all billings related to benefit plans to ensure accurate and timely payment
Assists with development and maintenance of the company’s compensation systems, by performing compensation analysis and recommendations to Human Resources management for review
Manages projects such as survey participation and assists with analysis for mergers and acquisitions
Exhibits a strong focus on customer service and continuous process improvement activities in relation to the day-to-day operations of the benefit functions to ensure process effectiveness
Implements and monitors adherence to compensation and employee benefit policies, procedures, and practices
Provides necessary backup through cross training for other HR staff members in order to provide optimal HR support to internal and external customers
Bachelor’s Degree in business related field required; OR an equivalent combination of education and experience
Minimum 5 years of progressively responsible experience administering employee benefit programs required
HRIS experience is required
Must have experience working with third party administrators and resolving disputes with employee benefit claims
Must possess strong analytical skills
Must have extensive knowledge of employee benefit program principles and practice
This position requires a thorough understanding of all legal and regulatory requirements for the company’s benefit programs
Must be able to manage internal and external audits of various benefit plans and work with third party administrators and/or outside consultants to ensure compliance with all applicable laws
Must be able to understand and develop relevant mathematical and/or statistical concepts related to various compensation and benefit scenarios
This position requires the incumbent to demonstrate excellent verbal and written communication skills, analytical and problem-solving skills, innovation, attention to detail, organizational skills, and an ability to manage multiple complex projects at one time
Must have the ability to effectively present information to management, public groups and employees
Must be proficient with Microsoft Suite of products including, Word, Excel, Access and E-mail business software

246

Digital IT Delivery Lead-group Benefits Division Resume Examples & Samples

Bachelor degree in Computer Science or a related discipline
Requires experience with Mobile technologies, including deployment experience across mobile development platforms for IOS and Android platforms
Strong foundational knowledge of mobile and internet technologies, development practices, mobile service capabilities, and competence in a former developer/tech lead or architect role
Prior knowledge of standing up a new team and delivery model is a plus
10+ years Information Technology experience
5+ years project management or application leadership experience
Excellent communication skills, strong judgment, and the ability to work effectively with all stakeholders and staff
Ability to organize and synthesize information provided by stakeholders to outline potential options and solutions
Familiarity with iterative design and development methodology, with experience in application development
Ability to produce documentation that supports the effective delivery of technology that meets business needs
Ability to structure and drive working and informational sessions that promote collaboration, achieve synergy, and achieve desired outcomes
Ability to clearly give and receive information (facts, ideas, perspectives) through verbal and written methods
Ability to effectively interface with others and develop healthy, productive work interactions
Ability to function comfortably in a matrixed, cross-functional, and highly diversified workforce
Strong experience with Agile
Data Analysis- Input, understand, analyze and act on data
Business Owner Mindset- Operate with keen business knowledge,
Expense, risk & controls driven mindset
Communication- Influence through a consultative approach
Customer Driven- Focus on “Harvest” – (our enterprise continuous
NO AGENCIES PLEASE **

247

Disability Income Benefits Department Intern Resume Examples & Samples

Manage a caseload of active, established claims by investigating, analyzing, and approving or denying Waiver of Premium benefits
Provide analytical support to interdepartmental initiatives
Handles Special Print Out (SPO) work, Additional Purchase Benefit (APB), and conversions
Use financial, medical, legal, policy and claim knowledge by interpreting and analyzing pertinent facts to reach claim decisions
Completion of sophomore or junior year of undergraduate program
Strong analytical, problem solving, customer service, and decision making skills. Demonstrated ability to analyze complex information and follow through in completing assignments
Excellent organizational skills, ability to multi-task, and prioritize to meet strict guidelines
Demonstrated ability to work independently, excellent follow-through and high degree of personal initiative in taking responsibility for own work while contributing to team goals
Strong written and oral communication skills and the ability to deal effectively and professionally with people at all levels of Northwestern Mutual

248

Temp Benefits Finance, Financial Analyst Resume Examples & Samples

Prepare budgets, periodic forecasts and perform variance analysis
Assist in the active and retiree health rate development process
Analyze health plan costs and prepare dashboards based on data from multiple data sources
Utilize internal and external data systems and applications for analysis and reporting purposes
Interact and support divisions and other corporate departments (HR Benefits, Treasury, Legal, IT)
Assist with the monthly, quarterly and year end processes (e.g. 10Q and 10K) and plan financial statements and audit process
Prepare balance sheet reconciliations, journals and process plan funding and payments to vendors
Assist with vendor relationships and healthcare and retirement spend budgets
Support ad-hoc Benefits Finance projects as needed

249

Container Welder Great Pay & Benefits Resume Examples & Samples

Performs minor repairs and applies basic welding processes
Repairs compactors, containers and carts
Performs preventive maintenance inspections, diagnostic and repair of electrical and hydraulic systems on compactors
Qualified in the welding processes such as arc welding, gas welding, aluminum welding, brazing, and soft soldering on a variety of materials
Conducts safety checks on compactors and containers
Completes required paperwork utilizing fleet maintenance software program associated with repairing compactors and containers, documenting parts usage, and accounting for repair times
Assists senior welders in the completion of project work
Performs service calls for compactor repair
Performs related work such as flame cutting, bending, forming, beveling, notching of metal and plastic parts
Performs all work within Standard Repair Times (SRTs)
Works from prints, drawings and verbal instructions
Performs standard layouts and set-ups of dimensions and tolerances
Utilizes standard shop hand tools, measuring devices and equipment
Performs other maintenance related work as required
Maintains a clean, safe work area in compliance with Corporate / OSHA Standards
Performs all work in accordance with established safety procedures
Education: Not required
Experience: 2 years of relevant experience
Basic skills in welding techniques; knowledge of safety procedures and practices necessary while operating or repairing compactors, containers and carts; skill in operating tools equipment, parts and procedures utilized during the repair and servicing of compactors, containers and carts; skill in repair of special purpose equipment; ability to perform repairs on a variety of compactors, containers and carts; and ability to utilize fleet maintenance software program may be required
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day
Required to exert physical effort in handling objects less than __ pounds occasionally
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely
Normal setting for this job is: repair/maintenance shop

250

Benefits Accounting Resume Examples & Samples

Contributing to a designated project or initiative to meet a KP business objective
Job shadowing in other functional areas
Performing additional duties as required
0 GPA or above

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