Clinical Support Resume Samples
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Clinical Support Resume Samples
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ES
E Stracke
Elza
Stracke
3670 Mills Turnpike
Boston
MA
+1 (555) 295 0431
3670 Mills Turnpike
Boston
MA
Phone
p
+1 (555) 295 0431
Experience
Experience
New York, NY
Clinical Support Coordinator
New York, NY
Hickle, O'Keefe and Schaden
New York, NY
Clinical Support Coordinator
- Entry level intake faxed in authorization calls left on voicemail Select support for Case Manager such as mailings, surveys. Data entry including authorization forms, high risk member information, verbal HIPPA authorizations, and SNF admissions
- Assists with system letters, requests for information and data entry. Provides administrative/clerical support to medical and disease management
- Serves as initial point of contact for providers and members in the medical management process by telephone or correspondence
- Process new requests
- Support the Clinical (outpatient) department in all administrative duties
- Serve as a backup support for other administrative duties within the Clinical Administrative Department
- Other duties as assigned
Los Angeles, CA
Temporary Clinical Support Coordinator
Los Angeles, CA
O'Connell-Lindgren
Los Angeles, CA
Temporary Clinical Support Coordinator
- Provide in network referrals to reduce Out of Network requests
- Work with outpatient clinical team to facilitate Out of Network process
- Make daily provider notification calls for new authorizations
- Manage incoming faxes, adding note of receipt in FlexCare, and distributing to intended recipient
- Data entry of provider Outpatient Review Forms
- Answer provider and member calls and respond to inquiries
- Extending and fixing authorizations
present
San Francisco, CA
Manager, Clinical Support Team
San Francisco, CA
Anderson, Leuschke and Ullrich
present
San Francisco, CA
Manager, Clinical Support Team
present
- Provides ongoing training and training materials for Office Assistant staff
- Responsible for evaluating, developing and implementing workflows for various job descriptions within the department
- Interface with members, facilities, providers and their office staff to problem solve, answer questions and provide benefit information
- Additional Duties – Intensive Services Office Assistant Manager
- Other specific duties and projects assigned by the Director of Utilization Management
- Responsible for staff work schedules, including lunches and breaks and paid time off
- Monitor individual staff and aggregate department performance to ensure all customer, accreditation and regulatory standards are met
Education
Education
Bachelor’s Degree in Independence
Bachelor’s Degree in Independence
Clark Atlanta University
Bachelor’s Degree in Independence
Skills
Skills
- Ability to maintain and convey product and technical knowledge for current and future product offerings
- Knowledge of CT and Ultrasound imaging
- Ability to establish and maintain successful business relationships with hospital personnel
- Ability to communicate with physicians and clinical staff
- Demonstrated ability to successfully work with minimal supervision
- Strong computer and presentation skills
- Able to travel 50% of the time
- Base knowledge of oncologic procedures
- Ability to work with advanced medical technology
- Advanced presentation skills
15 Clinical Support resume templates
Read our complete resume writing guides
1
Clinical Support & Facility Associate Resume Examples & Samples
- Performs compliance activities which include conducting thorough bag searches, non-invasive person searches and monitoring volunteers to ensure adherence to the clinic code of conduct
- Patrols volunteer lounges, dormitories, corridors, and other clinic areas to monitor any inappropriate volunteer behavior and/or any non-compliance with study restrictions. During routine hourly patrols, documents an incidents and/ or non-compliance and promptly informs the appropriate manager, supervisor or designee. Immediately informs facility and clinic management in cases of emergencies or serious breaches
- Escorts and supervises volunteers on fresh air and/or smoking breaks as required and ensures that compliance in maintained
- Monitors and enforces volunteers’ compliance with protocol restrictions and specific study requirements. Protects volunteers’ privacy and confidentiality
- Ensures the protection of company assets, study data and samples against vandalism and theft. Ensure safety and security of employees and volunteers
- Conducts study activities which may include but are not limited to the following: a) compliance questioning, b) alcohol testing, c) bag and non-invasive person search, d) washroom monitoring, f) meal and/or fluid reception, distribution and monitoring, g) monitoring water, posture, and physical activity restrictions
- Follows company protocol and procedures by taking the appropriate course of action during alarms and emergency situations
- Acts as the emergency contact during assigned shifts
- Completes facility inspection reports and submits to management
- Supervises and trouble shoots service and/or trades persons issues while working on facility related projects
- Performs tasks or projects related to maintenance of facility and facility equipment
2
Director, Global Clinical Support Resume Examples & Samples
- Lead all clinical workflows of support for Technical Support, Training, and Field Service Delivery Strategies
- Lead the global customer solutions and field service and support infrastructure development and implementation of the applicable models
- Serve as the primary interface of CS to outside regulatory bodies such as the FDA for any inspection or audit activities
- Act as the primary interface with the Clinical Genomics and Applied Markets Business unit leadership team. Work closely with the Clinical Genomics and Applied Markets leadership team to define clinical support requirements and business needs
- Create, collaborate and lead a global clinical core team to drive the execution of the clinical strategy
- Hire and manage departmental personnel, either directly or indirectly
- Provide consultation to internal departments (Quality, Manufacturing, Product Development) on specific commercial needs of this market, and to Commercial departments on regulatory and quality requirements
- Provide detailed program updates to the senior leadership team within customer solutions and global field service and support
- Work closely with the regional clinical managers in AMR, EMEA and APAC to align the regional clinical strategies to the overall corporate program
- Support the regional clinical managers to execute the global clinical program
- Provide guidance and lead the overall input into the overall Clinical Transformation Corporate Program
- Collaborate with clinical affairs, quality, regulatory affairs and medical affairs team to support illumina clinical trials
- Influence the development of novel support strategies to meet the requirements of the clinical and applied market customers
- Provide guidance and support of the clinical education of the global customer solutions and global field service and support teams
3
Clinical Support Rep-emergency Dept Resume Examples & Samples
- Initiate patient scheduling, including appointments in ancillary departments
- Track and schedule follow-up procedures and appointments
- Prepare letters, reports and correspondence in a correct, businesslike manner
- Initiate and follow through on pre-certification requirements, referrals and communication with patient's insurance company/PCP
- Obtains information from third party payers to determine provider networks and discusses transfer options with the assigned social worker and/or case manager
4
Clinical Support Rep-transplant Department Resume Examples & Samples
- Sort mail on a daily basis, initiating action when appropriate (i.e., lab results, patient request for information, physician correspondence)
- Organize and maintain patient charts, filing, obtaining correspondence and test results, and sorting results which need physician review prior to filing
- Experience in a health care setting required, may include social service agencies, state, local or community programs/agencies
- Requires excellent communication skills with members of the health care team, community facilities and vendors, and most important, patients at high risk for readmission
- Demonstrates ability at self-direction, patient advocacy, follow through, and evaluation of services rendered
- Previous scheduling experience (endoscopy specific nice to have)
- Experienced with high call volume and high email volumes
5
Product & Clinical Support Manager Resume Examples & Samples
- Troubleshoots sales support inquiries which are scoped to the product portfolio of Patient Care and Monitoring Solutions (PCMS), clinical applications and IT networking
- Documents customer information and recurring inquiries to support development of product training programs and best practices sharing via Community of Practices
- Facilitates the continuous learning and development of our Philips sales channels and our indirect channel partners
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
- Provides presales support services mainly consulting on product configurations, features, specifications and applications within area of expertise
- Develops solutions to problems with product configurations. Provides Online Support of sales representatives and dealers on quotations
- Has a broad technical – product knowledge on a certain number of products within the area of expertise. Escalates product inquiries to internal entities for resolution. Maintains the Q&A Database for area of expertise
- Drives projects to improve the effectiveness of the Response Center
- Participates in projects and team meetings of the respective sales enablement teams. Participates in meetings with program manager’s capability development to improve learning based on market feedback. Attends product training to ensure personal and technical knowledge
6
Clinical Support Analyst Resume Examples & Samples
- Audit data quality and integrity to ensure system loads, modifications, and enhancements are performed successfully
- Serve as resources to internal associates and customers regarding the NDC data file, the pharmaceutical information within it, and the impact changes may have on systems and processes
- Research and consult on questions or issues regarding the use of NDC data
- Produce ad hoc and recurrent forecasts, reports, and notifications of NDC changes, vendor announcements, new generic drug releases, new entities, new approvals, drug development updates, drug recalls, and other information that may impact the company and its customers
7
Clinical Support Liaison Resume Examples & Samples
- Must have good communication skills
- Organization and critical thinking needed
- Prioritize a high volume of work
- Works with computer/electronic medical record on a daily basis
- Processes all skilled level of care authorization requests according to Optum policies and procedures
- Performs data entry of authorization information (per policy/procedure) into CareOne System
- Communicates authorization request status to the NPs and nursing facilities as per policy and procedure
- Processes authorization notification letters for the nursing facility
- Cross-trained for other department position responsibilities and duties as assigned (e.g. credentialing, Transitions to Skill program administration)
- 2+ years of experience working within a fast paced office environment
- 3+ years of experience using a PC computer in an office environment
- Ability to create spreadsheets, manipulate data, and sort and filter data in Microsoft Excel
- Experience with Microsoft Word (creating documents)
- Detailed Oriented
8
Clinical Support Coordinator Resume Examples & Samples
- Manages front desk, answers phones, greets customers, maintains waiting area in state of readiness
- Checks patients in for appointments working with registration to assure information is up to date and patient is in the right location and account number is used
- Schedules new and return patient visits. Coordinates MD schedules with TN ONC Aria schedule
- Schedules transplant patient evaluations including donors as identified by Transplant Coordinators
- Manages conference room calendar
- Schedules consults as needed
- Completes preauthorization for testing and admissions
- Makes housing/ lodging referrals
- Schedules post-transplant follow-up appointments/ visits
- Follows up with patients regarding rescheduled ore missed appointments
- Verifies charts / check out forms are complete at the end of each visit
- Maintains charts in accordance with HIM and Finance guidelines
- Maintains up to date insurance and scheduling expertise through formal and informal education opportunities
- Assists referring physician offices, as needed, with identifying patient re-immunization due dates
- Sends information packet to referring physician office when discharged from ATC
- Maintains identified share drive folders, spreadsheets current and available for use by other SCCBC staff
- Orders and stocks office supplies
- Assists with transporting or picking up specimens or patients as needed
- Undertakes special projects as requested by the program leadership team
- Develops standard operating procedures for scheduling / insurance processes and ensures review, revisions, and compliance records are appropriately maintained
- Creates and maintains a collaborative working environment, abides by/role models standards of code of conduct and ICARE values
- Demonstrates age appropriate communication
- Complies with HIPAA
- High school diploma or GED, Associate degree or higher preferred
- 1-3 years experience with medical office scheduling/management required
- 1-3 years experience with insurance verification/ certification processes/procedures required
9
Clinical Support Manager Resume Examples & Samples
- 6+ years clinician experience in post-acute care- Long Term Care, Home Care and/or Hospice
- Must be willing to travel 60% of the time, via automobile or commercial air, in the Southeast territory (AL, AR, FL, GA ,LA, MS)
- Must have consultative, customer-focused approach with strong communication skills and ability to collaborate well with a diverse range of people
- Proficient with Excel, PowerPoint, Word, Outlook
10
Clinical Support Engineer Resume Examples & Samples
- Provision of advanced BU Level 3 clinical support for CT customers and PH Application Specialists through the Help Desk processes
- Provision of clinical support to CT Engineering Product Development Teams
- Provision of clinical support to Quality & Regulatory Department as needed
- Identifies and escalates Customer dissatisfaction issues that require Management/Engineering attention
- Ensures efficient and adequate CT product knowledge transfer to regional service support organizations. (Advanced Training meetings, Help Desks, OTJ training, etc.)
- Identify CT Clinical knowledge and training gaps and recommends improvements
- Support New Product introductions support and system performance follow-up during Release for Limited Delivery (RfLD) phase
11
Supervisor, Clinical Support Resume Examples & Samples
- Oversees and supervises office activities such as filing, word processing, records retention, data entry, duplication, claims, billing, faxing and mail distribution. Manages, instructs, and trains administrative staff. Uses word-processing, spreadsheet software or graphics software to create detailed, confidential documents. Coordinates or completes special projects according to manager?s general instructions. May assist manager with more complex and detailed projects
- Develops and maintains personnel information along with all aspects of personnel functions/paperwork for the RSC. Liaison between the RSC and Human Resources. May assist Corporate in directing the activities of human resources functions
- Oversees the purchasing of office supplies and equipment as well as budget expense. Confers with office department regarding the purchase of office equipment
- Provides management with direction on departmental functions and acts as liaison between office and other departments
- Develops office procedures. Selects, trains, and instructs office staff. May develop sources of recruitment for personnel needs, including search firms, ads and temporary agencies
- Helps plan budgetary needs for the office. Responsible for tracking and monitoring costs, budget exceptions, etc
- Approves and places current and new staff in physical location and approves equipment needs
- 2-3 years of supervisory experience required., Strong interpersonal, communication and supervisory skills are needed
12
Clinical Support Coordinator Resume Examples & Samples
- National certification as a Medical Assistant,-or- obtained within 1 year of hire
- 2-4 years of clinic experience
- Knowledge, skills and abilities that are typically acquired through completion of a certified medical assistant program
- Excellent verbal communication, negotiation and interpersonal skills
- Working knowledge -and/or- experience in a utilization management function -or-
- 3-5 years in related field
13
Senior Clinical Support Analyst Resume Examples & Samples
- College Degree or equivalent industry experience in Healthcare with IT experience
- Industry training and experience in the implementation of large and complex Information Systems in a Health Care environment
- Experience directing the delivery of effective Customer Relationship Management Skills necessary for efficient problem resolution to maximize customer satisfaction
- Experience in resolving more complex Customer issues
- Plan and develop an educational strategy that provides customers the necessary skills to adequately perform job functions and meets the demands of the changing environment
- Develops tools that measure the efficiency and effectiveness of the position accountabilities
- Identifies clinical and other system application requirements through process and workflow analysis
- Provides leadership to projects assigned to the department
- Assumes responsibility for the success of assigned projects
- Demonstrates in-depth, detailed technical knowledge of application systems and ability to identify and translate process issues impacting patient care
- Lead the integration of individuals into multiple work teams
- Identify the technological advances available in the healthcare industry
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization, serves as a customer resource
14
Head & Neck Clinical Support Resume Examples & Samples
- Provide clinical support in the operating theatre for Head & Neck products
- Manage and ensure the complete process from customer acquisition to implant placement on patient
- Ensuring the safety and profitability of the deposit material or consignment of Stryker
- Ensure the administrative process in the management of orders from the beginning to its use
- Manage a good communication of the actions and needs detected with the business coordinator in the area and the rest of the Head & Neck team
- Leverage and engage other Stryker businesses in opportunities by building strategic alliances
- Capitalize and consolidate new customers by doing a clinical and practical promotion of Head & Neck business products
- Support the nursing staff with procedures using Stryker prodcuts
- Produce weekly reports to provide information on the actions in the region
- Provide a strong communication link between the customer and the Head & Neck business
- Organize and facilitate training sessions for the hospital Staff on Head & Neck product
- Experience in Head & Neck business or similar
- Excellent customer service skills with the ability to build strong relationships
- Comfortable working in a high energy, fast paced, reactive environment
- University studies or technical degree
- Flexibility required during busy periods to respond to customer needs
- Possible weekend work for emergency theatre and events
15
Clinical Support Technician Resume Examples & Samples
- Provides direct patient care as assigned by the Registered Nurse. Performs point of care testing, vital signs, heights, weights, collection of urine, ECG tests, and venipuncture
- Checks and orders supplies, forms, linen, central supply, and equipment in a timely manner
- Maintains quality, safety, and infection control standards
- Performs clerical duties and communicates with care team related to progress, concerns, questions, or issues that arise
- Decontaminates, cleans, maintains, processes, and provides high level disinfection of equipment and supplies as required by the department
16
Clinical Support Technician Resume Examples & Samples
- High school diploma - prefer college biology knowledge
- Customer service experience helpful
- The CST I position must satisfactorily complete the specific facility competencies, including but not limited to checklist, written examination, management observation, etc., to be eligible for advancement to the next higher job description
17
Home Care Clinical Support Coordinator Resume Examples & Samples
- Provides support to the clinical operational team to meet patient care needs and services
- Retrieval of clinical patient information, lab results and follow up appointment documentation to support patient care functions
- Responsible for the physician order tracking process for home care patients as directed by the clinical team to meet regulatory requirements
- Performs clerical functions to assist with the management of the medical record (i.e. scanning, filing etc)
- Performs patient satisfaction surveys to home care patients per procedure
- Assists in performing audits of medical records to support compliance with DOH, CMS, TJC, etc
- Performs registration functions in clinical systems as appropriate
- Schedules patient visits for Home Health, Home Infusion and Home Medical Equipment & Respiratory Therapy Services according to pre-established guidelines and procedures
- Schedules Home Care clinicians efficiently to increase staff productivity while following competency requirements based on licensure and documented employee specific competency information
- Supports clinician paperwork tracking and billing functions as required
- Performs other duties and responsibilities as assigned by management
- High School Graduate and/or equivalent GED
- Two (2) years minimum related experience
18
Clinical Support Analyst Resume Examples & Samples
- College Degree or equivalent industry experience in Healthcare
- Working knowledge and or experience in the implementation of large and complex Information Systems in a Health Care environment
- Basic knowledge of IT, Microsoft Office tools, knowledge of adult learning principles and instructional design
- Understanding of effective Customer Relationship Management Skills necessary for efficient problem resolution to maximize customer satisfaction
- Plan and develop an educational strategy that provides customers the necessary skills to adequately perform job functions
- Facilitate forums for customers to communicate their needs and provide an avenue to align ISD solutions segments with the customer and a method of follow-up
- Identifies clinical and business system application requirements through process and workflow analysis with minimal guidance
- Ability to participate in projects as a resource and or team member
- Completes projects according to established schedules and timeframes
- Demonstrates an understanding of technical knowledge of application systems and ability to identify and translate process issues impacting patient care
- Demonstrate ability to integrate into multiple work teams
- Responsible for understanding the technological advances available in the healthcare industry
19
Clinical Support Analyst Resume Examples & Samples
- Completes projects according to established schedules and time frames
- Propose and create solutions in an innovative manner trending adult learning principles
- Participate in Support of all applications supported throughout the organization
- Registered or certified in a clinical Discipline or equivalent experience
- Able to identify issues, assess process impact, manage change and facility acceptance project documentation skills, good customer service skills, expected to develop proficiency in the application
- Able to demonstrate knowledge and skills necessary to facilitate learning environment
- Demonstrate clear understanding of the product and integration into workflow processes
- Demonstrate the ability to participate in a project, manage change, ability to motivate end users and understand customer workflow and key critical success factors
- Able to handle multiple tasks simultaneously
- Flexibility in work hours and work locations
- Exhibit a professional attitude and presence
20
Senior Manager, Clinical Support Resume Examples & Samples
- Clinical Background Required
- Bachelor's Degree – Management, Engineering, and/or IT related fields
- Proven Leadership Experience of a diverse group of engineers and clinical applications professionals
- Industry Experience – Well versed in Imaging Systems products and their use in an acute care setting
- Imaging Systems Application experience is a plus
- Excellent Communications skills at all levels of the organization
- Deliver world-class results of; employee engagement, customer satisfaction, remote resolution and internal support to field organization
21
Clinical Support Spec Resume Examples & Samples
- Answer work area telephones and triage calls as appropriate
- Expeditiously compile documentation needed to process patient upon arrival. Prepare departmental reports, forms, film folders, and miscellaneous forms as required
- Follow the mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the clinical care of any patient
- Interact directly with patients, family members, staff members and healthcare professionals
- Maintain and retrieve patient records in accordance with hospital/departmental policies governing patient confidentiality
- Maintain inventory and orders supplies as required
- Maintain office equipment and inform appropriate personnel of service needs
- Obtain and input pertinent patient demographic and insurance data, as required, for patient registration and billing. Possess knowledge of pre-authorization requirements for imaging procedures
- Obtain information and schedules examination appointments. Utilize judgment in determining appropriate level of service based on clinical needs, clarify pre-authorization requirements, and furnish preparatory examination instructions and assistance to patients
- Possess an in-depth knowledge of specific department functions (i.e. Scheduling, mammography screening program, file maintenance, etc.)
- Problem solve utilizing independent judgment
- Provide general clerical support and serves as a resource individual for imaging support personnel
- Retrieve or instruct patients to obtain prior images or medical records pertinent for review at the time of testing
- Utilize computer system to enter, retrieve, edit and print data as required
- High school graduate or GED equivalent
- Twelve months previous experience in the use of computers, patient record maintenance and/or reception is required
- Ability to assume a leadership role in the absence of immediate supervision
- In-depth working knowledge of Hospital and Radiology Information Systems
- Knowledge of third party healthcare coverage and billing requirements
- Interpersonal and communication skills necessary to effectively interact with patients, physicians, consumers and other healthcare professionals
22
Clinical Support Associate Resume Examples & Samples
- Demonstrates health care informatics competency in order to manage patient care, outcome data and current and emerging health care technology
- Basic computer competency, including the effective use of patient care devices, computers, computer software programs such as e-mail and word processing programs
- Information literacy, including the effective use of the intranet and internet to find electronic resources for patient care
- Information management skills, including the effective use of the electronic health record and clinical information systems
23
Temporary Clinical Support Coordinator Resume Examples & Samples
- Make daily provider notification calls for new authorizations
- Data entry of provider Outpatient Review Forms
- Extending and fixing authorizations
- Data entry of psychological testing and other administrative forms into the system
- Assist in Out of Network process as needed
- Work with outpatient clinical team to facilitate Out of Network process
- Provide in network referrals to reduce Out of Network requests
- Serve as a backup support for other administrative duties within the Clinical Administrative Department
- Word
- Typing Skills
24
Clinical Support Coordinator Resume Examples & Samples
- Support the Clinical (outpatient) department in all administrative duties
- Answer provider and member calls and respond to inquiries
- Process new requests
25
Clinical Support Technician Resume Examples & Samples
- Satisfactory completion of a basic cardiac rhythm recognition course and completion of a Medical Terminology course prior to employment or within 90 days of hire
- Completion of a Health Unit Coordinator Program
- Prior experience in an acute emergency environment
- Prior experience with Electronic Medical Records (EMR) such as EPIC
- Prior experience using Microsoft Office Suite
26
Supervisor Clinical Support Resume Examples & Samples
- Knowledge of patient care best practices
- Knowledge of library development and purchasing practices
- Knowledge of inventory control
- Skill in evaluating performance and operations and making recommendations for improvement
- Skill in training and leading others
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
27
Clinical Support Technician Resume Examples & Samples
- Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage
- Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry
- Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students
- Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies
- Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician
- Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers
28
Manager Physician & Clinical Support Apps Resume Examples & Samples
- BS degree required - Masters degree preferred. - Three years of increasingly complex management experience preferred
- Minimum of three years coordinating the support and maintenance of multiple clinical application systems
- Experience in a large, integrated healthcare delivery system required
- Exceptional interpersonal communication skills necessary to interact effectively with administration, medical staff and hospital staff
- Proven track record in successfully managing difficult projects. - Strategic project management experience preferred
- Proven track record coordinating the support and maintenance of multiple clinical application systems required
- Proven track record in successfully managing a large team of direct reports. - Ability to mentor and develop team members
29
Clinical Support Rep-advanced Ablation Solutions Resume Examples & Samples
- Relevant experience in radiology and/or surgery setting
- Experience with medical device product case support and education in both the operating room and radiology suites
- Demonstrated ability to successfully work with minimal supervision
- Ability to establish and maintain successful business relationships with hospital personnel
- Ability to communicate with physicians and clinical staff
- Knowledge of CT and Ultrasound imaging
- Advanced presentation skills
- Able to travel 50% of the time
30
Clinical Support Spec Resume Examples & Samples
- Expeditiously compile documentation needed to process patient upon arrival. Prepare departmental reports, forms, and miscellaneous forms as required
- Interact directly with patients, family members, staff members and healthcare professionals. Problem solve utilizing independent judgment
- Maintains and retrieves patient records in accordance with hospital / departmental policies governing patient confidentiality
- Provide general clerical support and serves as a resource individual for imaging support personnel. Possess an in-depth knowledge of specific department functions (i.e. Scheduling, mammography screening program, file maintenance, etc.)
- Twelve (12) months previous experience in the use of computers, patient record maintenance and/or reception is required
31
Clinical Support Resume Examples & Samples
- Current California CNA certificate required
- Ability to communicate effectively in English reading and writing
- Satisfactory completion of El Camino Hospital's Nursing Assistant Competency Exam
32
Clinical Support Rep-marianjoy Varable Shifts Resume Examples & Samples
- High School or Equivalent (GED)
- Certification from an accredited Medical Assistance or Nursing Assistant program is required
- Active CPR certification is required
- 3 – 4 years experience: Previous experience as a certified nursing assistant/unit secretary in a hospital setting or medical setting is preferred
- Intermediate computer skills are required
- Must possess strong communication,critical thinking, prioitization, multi-tasking and organizational skills
- Demonstrates exceptional customer service skills
- Basic math skills are required
- Flexibility and ability to manage work in a changing environment
- THIS POSITION WILL ALSO COVER HOURS AT THE AURORA CLINIC SITE, APPROXIMATELY 25% OF HOURS WORKED
33
Clinical Support Coordinator Resume Examples & Samples
- Serves as initial point of contact for providers and members in the medical management process by telephone or correspondence
- Assists in ensuring members are effectively and efficiently managed through the medical/disease management process as needs require
- Within extension of authority, assigns length of stay on acute inpatient admissions, as well as approves specific home health, DME
- Process authorization requests and facilitates referrals
- Assists with system letters, requests for information and data entry. Provides administrative/clerical support to medical and disease management
- Entry level intake faxed in authorization calls left on voicemail Select support for Case Manager such as mailings, surveys. Data entry including authorization forms, high risk member information, verbal HIPPA authorizations, and SNF admissions
34
Head of Clinical Support Resume Examples & Samples
- 8-10 years of clinical research experience with 3-5 years managerial or leadership experience which includes developing staff and or implementing change
- Accountable to lead the local clinical support specialists to ensure the completion and delivery of all clinical studies across multiple therapeutic areas conducted in the LOC to agreed timelines, quality and budget
- Responsible to manage clinical study activities according to GSK operating standards and good clinical practice and to ensure that studies receive the support needed on time and within budget
- Accountable for leading the team of Clinical Support Specialists by providing training, coaching and mentoring including line and performance management
- Responsible for standardizing processes, identifying and sharing best practices and representing study support on internal and cross functional process improvement teams
- Responsible to ensure effective resource utilization so that studies are resourced appropriately
35
Clinical Support Technician Unch Neurology Clinic Resume Examples & Samples
- Assisting physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies
- Critically reviewing patient care documentation, making note of any significant changes in the patient's condition and making an immediate report to a registered nurse or physician
- Engaging in a variety of clerical tasks such as organizing and prioritizing workloads, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders, answering the telephone/patient call lights, transcribing physician orders, maintaining medical records, performing routine quality assurance audits, safety checks and inventory of supplies, and doing PI audits and data entry
- Providing clinical support assistance such as cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens and assisting in the orientation of new employees and students
- Providing direct personal care to patients such as bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, height and weight, collecting specimens, prepping/scrubbing skin, checking capillary blood glucose and performing simple wound care
- Reinforcing routine teaching given to patients by the registered nurse or physician, documenting patient understanding of instructions and distributing patient education materials at the request of patients and/or health care providers
36
Clinical Support Associate Resume Examples & Samples
- Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol
- Assists with processing patient admissions, transfers and discharges. Assembles and maintains patient charts
- Carries out unit specific clerical functions including but not limited to time keeping, recording, reporting and distribution meeting minutes
- Obtains a variety of needed items necessary in order to facilitate patient care
- Assists with all aspects of patient thru put
- Healthcare and/or receptionist experience preferred
37
Clinical Support Rep Resume Examples & Samples
- Obtains and communicates clinical information from patients, families, medical record and other members of the health care team to case managers
- Completes all necessary paperwork and system for patient transfers
- Demonstrates accountability for patient safety and reporting concerns in an accurate and timely manner to members of the team
- Participates with collaborative practice teams
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Clinical Support Rep-advanced Ablation Solutions Resume Examples & Samples
- Responsible for supporting local sales representative in their efforts to achieve and grow AAS product utilization in the assigned territory. Assists in advancing disposable revenue and market position consistent with territory, division and company goals
- Builds solid customer relations by interfacing directly with customers including hospital physicians, Radiology and Surgical personnel, training/education, Biomed, and business office staff
- Serves existing and prospective customers by helping to define disposable product/service needs and specifications
- Identify additional sales opportunities and communicate them to the appropriate sales representative. § Assume the responsibility of clinical case coverage in the absence of the local sales representative or when assigned as appropriate
- Provides clinical training and education to customers. Assists in disseminating technical product information to customers
- Participate in sales convention exhibit activities or other sales and marketing support activities as required
- Keeps abreast of new products in the market and of current and future Company products. § Process and monitor product complaint per company procedures
- Complete administrative tasks and assignments on time and as required
- As necessary, performs other duties as required by Region Manager
- 4 year College Degree Required
- Minimum 3-5 years of clinical or sales experience, medical device preferred
- Preferred Skills/Qualifications
- Base knowledge of oncologic procedures
- Ability to maintain and convey product and technical knowledge for current and future product offerings
- Strong computer and presentation skills
- Ability to work with advanced medical technology
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Technician Clinical Support Resume Examples & Samples
- Responsible for the processing of decontamination and re-sterilization of equipment, instruments and requisition repair
- Responsible for completing basic Clinical Support Technician competencies in addition to departmental specific competencies. Assists with basic patient care/ surgical procedures under the direction of a RN or Physician
- Assists in inventorying and restocking all supplies, solutions, special equipment, and instruments for the department
- Assists with ambulation/transfers and other patient requests
- Reports potential or actual patient safety concerns, medical errors, and/or near misses in a timely manner
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Clinical Support Coordinator Resume Examples & Samples
- Minimum of 3 years in a health care related field preferred
- Familiarity with clinical decision support and/or managed care desirable but not required
- Must be familiar with and have used Microsoft Word, Excel, and Visio
- Highly organized and detailed minded
- Testing of software experience a plus
- Coding of software a plus
- Willing to work additional hours as needed to support releases
- Clinical Informatics certification is highly preferred
- Strong mathematical and analytical skills is a plus
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Manager, Clinical Support Team Resume Examples & Samples
- Supervise day-to-day duties of department leads and office assistant staff
- Monitor individual staff and aggregate department performance to ensure all customer, accreditation and regulatory standards are met
- Interface with members, facilities, providers and their office staff to problem solve, answer questions and provide benefit information
- Responsible for hiring and training of new employees
- Responsible for employee evaluations, disciplinary procedures and terminations as indicated, in accordance with company policies
- Remains aware of payer contract requirements and company policies and procedures and updates Office Assistant staff
- In coordination with department director and leads, conducts monthly staff meetings
- Provides ongoing training and training materials for Office Assistant staff
- Complete quarterly audits for all Leads and Office Assistant Staff
- Delegate and oversee additional responsibilities of Office Assistant staff
- Other specific duties and projects assigned by the Director of Utilization Management
- Responsible for staff work schedules, including lunches and breaks and paid time off
- Actively monitors phone queue to ensure phone access standards are met
- Responsible for evaluating, developing and implementing workflows for various job descriptions within the department
- Responsible for completing and reporting monthly performance data on follow up after care
- Attends and participate in CMC meetings and other meetings as assigned by Director of UM
- Monitors staffs’ compliance with mandatory trainings
- Additional Duties – Intensive Services Office Assistant Manager
- Assignment of cases to be entered into Raintree
- Monitor completion of payer admit and discharge templates and authorization letters
- Research eligibility and benefit issues and refer to department director as needed
