HR Operations Resume Samples

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S Batz

Sabina

Batz

410 Sister Valley

New York

+1 (555) 955 9391

410 Sister Valley

New York

Phone

p +1 (555) 955 9391

Experience Experience

Chicago, IL

HR Operations Intern

Chicago, IL

Gaylord-Smitham

Chicago, IL

HR Operations Intern

Assist the HR team by providing reports, tracking KPIs, document creation, etc
Execute continuous improvement initiatives
Create and distrube a bi-monthly Newsletter
Consistently follow defined HR processes, challenge steps that may not make sense / add value
Coordination of new starter process which will include generating employee contracts, assisting in the employees initial welcome, orientation and induction
Deliver on commitments, manage expectations & keep partners informed on progress
Manage the input & accuracy of all employee data across all systems

New York, NY

HR Operations

New York, NY

Abshire, O'Hara and Sporer

New York, NY

HR Operations

Communicate and manage team performance expectations, reinforcing goals, providing coaching and feedback on performance to HRSS regional standards
Working with Team Manager to prioritize assigned work
Create and Open requisitions in partnership with HRG/R – including approval management, external Job board management and usage optimization
Work closely with HRG/R to refresh Workday on candidate movement and progress and keep the internal tools updated with current and latest information
Establish and manage communications / vetting escalations, as necessary to
Coordinate and manage all HR Employee Vetting activities to achieve target key performance indicators, operational level agreements and service levels
Manage projects in compliance with Global Project Management methodology to ensure project go-live within agreed scope, time and budget

present

Detroit, MI

HR Operations Director

Detroit, MI

Greenholt Inc

present

Detroit, MI

HR Operations Director

present

Provide clear metrics and data to provide accurate assessment of operational performance on a period basis
Manage the HR Associates Programme in order to provide level entry HR support across the HR functions and develop at talent pipeline for level entry roles
Continue to stabilize and improve solution and its integration with various service providers. Determine business case for work in light of changing platforms
Manage various projects from design through UAT to change management and ongoing support processes
Assist with the integration and alignment of new acquisitions in terms of HR processes Maintains knowledge of progressive HR practices and key trends and advises on HR best practice
Drive performance (service, productivity and quality) of the HR Operations Team through the Team Leader position, to ensure proactive delivery of day to today service to all areas of the business
Employing tools in Business Process Management group efforts to collect and analyse metrics and continually improve processes owned by the group

Education Education

Bachelor’s Degree in Human Resources

Webster University

Bachelor’s Degree in Human Resources

Skills Skills

Excellent attention to detail and ability to work under pressure
Thorough attention to detail and ability to ensure quality work of a large team
Strong Excel skills (proficient in the use of functions, pivot tables etc.)
Excellent prioritization and organization skills (able to handle multiple tasks and projects at the same time)
Excellent prioritization skills (able to handle multiple tasks and projects at the same time)
Excellent analytical skills (able to develop and produce meaningful reports from multiple streams of data)
Ability to multi-task and work in fast-paced environment
Ability to question requests that may not meet data security standards
Ability to ask relevant follow-up questions to requestors, clarify requests, and re-negotiate deadlines when necessary
Able to thrive in a high volume, fast paced and dynamic environment

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HR Operations Resume Examples & Samples

Manage Employee Vetting team and ensure team members are equipped with the right skills and knowledge to provide high-quality operational services
Coordinate and manage all HR Employee Vetting activities to achieve target key performance indicators, operational level agreements and service levels
Management and monitoring of regional vetting vendor to ensure delivery of employee background screening reports in line with SLAs
Execute resource planning and scheduling to ensure appropriate staffing levels within vetting team
Ensure all HR Vetting activities are carried out in line with global policies and
3 – 5 years direct experience in managing and executing employee vetting activities
Track record of implementing successful process improvement projects
Vetting vendor management experience across multiple locations preferred
Management experience required
Experience in the financial services industry preferred
Experience in building strong professional relationships in a complex global environments
Effective communicator capable of managing stakeholders
Ability to manage multiple regional and global vetting priorities concurrently

HR Operations Resume Examples & Samples

Minimum Bachelor degree in economics, preferably in Finance
Minimum 5 years of experience in similar area (Controlling and / or Comp&Ben experience is a big advantage)
Accuracy, attention to detail, pragmatic approach
Solid track record of successful people management
High level English
Strong knowledge of Microsoft Office, especially Excel (e.g. pivoting, vlookup, macros)

Supervisor, HR Operations Resume Examples & Samples

Handles quarterly budget validation for all TV divisions (i.e.Verifications of Cost Centers, Titles, Vacancies & Auto Allowance)
Manages the quarterly budget planning process for WBTV & Warner Horizon Television
Analysis & Forecast process: projected salary changes; temp, overtime & intern in coordination with each department.(4 planning cycles throughout the year)
Oversees and manages temp and overtime budgets (wkly)
Cost Containment Projects
Reorgs
Performance Management Committee
Workday Project (Change Agent & Super User)
Online Time & Attendance Project (Production)
Affordable Care Act Project
Acquisitions
Etc….as requested
Manages overhead headcount/position management including add-to-staff requests, project positions, business re-orgs for TV groups (except WBA & BRC), as well as, has oversight for the accuracy and distribution of monthly org charts
Responds to employee inquiries regarding policy interpretation and serves as liaison between production and corporate departments (ie., benefits, Legal, Payroll, LOA, Employee Connection, etc.)
In conjunction with the VP and Director of HR, manages the annual TRP process for all divisions.This includes preliminary planning (data cleansing, role mapping, etc), attending meetings, providing guidance to planners and generating reports
Manages the weekly Online Time and Attendance (OTA) for TVHR Department and acts as back up for all TV divisions

Project Hire-HR Operations Process Specialist Resume Examples & Samples

One to three years’ experience in Human Resources or Project Management
Ability to identify potential opportunities for process improvements and training gaps as necessary
Demonstrated attention to detail and proven ability to handle highly confidential information
Ability to problem-solve issues to resolution
Ability to understand the needs of the client and to manage relationships
Ability to identify when escalation is necessary
Proven effective written and verbal communication skills
Demonstrated solid SAP knowledge
Project Management methodology a plus
Proven experience in customer/client services with the ability to interact with all levels of employees including executives

Junior HR Operations Assistant Resume Examples & Samples

BA or BS
2+ years of experience in a similar role
Some Human Resources exposure, or a strong desire to learn the field

HR Operations Life Cycle & Exit Team Lead Resume Examples & Samples

Manage the Life Cycle and Exit HR Operations team and ensure team members are equipped with the right skills and knowledge to provide high-quality operational services
Coordinate and manage Life Cycle and Exit activities to achieve target key performance indicators, operational level agreements and service levels
Responsible for coordinating effective employee workforce administration, covering employee life-cycle, and exit administration
Responsible for verification, storage, retrieval, disposal and archiving of all employee related physical records and document images
Management and monitoring of vendor to ensure delivery of employee Visa and Work Permit renewal requests on timely and accurate manner
Execute resource planning and scheduling to ensure appropriate staffing levels
Ensure all deliverables from the team members are executed with 4-eyes check process in place to minimize any possible operational risks
Ensure all Life Cycle and Exit activities are carried out in line with global policies and processes, and in line with local legislation
Ensure a high level of functional knowledge, supporting the APAC Head of HR Operations in any IT led activities relating to systems design, build, test and implement
Establish and manage communications / escalations, as necessary, to ensure that issues are resolved within the severity guidelines and clients are contacted with updates and resolutions
Management of HR employees’ queries
Minimum 8 to 10 years of experience in HR Operations
Project management experience across multiple locations preferred
Team management experience is an advantage
Effective communicator capable of managing senior stakeholders

Director of Na HR Operations Resume Examples & Samples

Working with subject matter experts and IT to modify systems as program designs change and as new technology solutions become available
Leading Team on establishing, documenting and managing internal HR processes to meet service level agreements, maintain compliance and leverage operational elements
Participating with the rest of the HR leadership team in the development of HR metrics, measurements, dashboards, score cards, management reporting, etc
At least 5 years management experience, ideally as a leader with an HR and/or shared services organization, with demonstrable strength in decision making
Strong interest in HR strategy and track record of experience in improving process efficiency
Team management & leadership including hiring, developing, coaching, disciplining and terminating employees
Strong financial management, analytical and problem solving capabilities
Strategic and creative thinking skills including the ability to take a broad scale, long term view, assessing options, implications and opportunities
Strong cross-cultural communications and project management capabilities

HR Operations Leave Administration Internship Resume Examples & Samples

Ability to be flexible with work schedule, including weekends
Demonstrated proficiencies in Microsoft Suite, including using an Access database
Demonstrated knowledge and familiarity with SAP and WorkBrain

Team Lead, HR Operations, Apj Resume Examples & Samples

Minimum of 6+ years’ of relevant experience within HR field, preferably within an IT organization. Shared Services experience is desirable otherwise HR Operations role a must
HR qualification to degree level, post graduate is an added advantage
Experience in leading a team or function
Ability to prioritize projects and/or deliverables. Program/project management skills
Experience of implementing change in a fast paced environment
Excellent communication skills with the ability to influence at all levels within the organization
Ability to operate within and/or manage cross geography and cross functional activities

HR Operations Assistant Resume Examples & Samples

High School/GED with equivalent work experience
1 - 2 years of solid experience
Broad range of network and desktop knowledge, including experience with Microsoft Office Suit and Windows
Demonstrated knowledge in RMS merging candidate transactions
Ability to troubleshoot issues and analyze root causes to ensure timely resolution
Good communications skills including written and verbal
Detail-oriented and organized; ability to multi-task
Ability to work with sensitive or confidential information
Collaborative team player who demonstrates flexibility and can-do attitude as part of a motivated, high-performance HR Operations team in a fast-paced environment
Understanding of system concepts, process, and ability to work with technology tools
Associate's degree in a technical related field, Business Management or Human Resource
Knowledge of the system administration of Taleo Enterprise Edition 13B RMS or a higher version
Previous Taleo RMS merging candidate experience
Human resources and/or recruitment work experience
Experience with Human Resource Information Systems (HRIS) including Workday and/or integration

HR Operations Resume Examples & Samples

2 year degree
College Diploma or Certifcate in HR Management as asset
2 years HR, customer service, data entry or call center experience
Must have Employee Services, Shared Services or administrative operations experience
Advanced command of English and at least one written and verbal local language
Previous HR or Call Center experience preferred
Experience in Excel and Word and strong working knowledge of Oracle HRIS system preferred
In region language skills preferred (e.g., Portuguese in LATAM
In additon to the High Touch Leadership Competencies, the following Core HR Business Competencies are required for this job
Diversity and Globalization
Business/Organizational Acumen
Proactive decision making
In additon to the High Touch Leadership Competencies and Core HR Business Competencies, the following Employee Services Competencies are required for this job
Technical understanding & application
Process management
Solution delivery

HR Operations & Project Management Office Manager Resume Examples & Samples

Bachelor’s degree in human resources, business administration, or related degree required. Master’s degree preferred in human resources or information technology
5+ years of experience as manager in a corporate office setting with project management experience
Prior experience leading team focused on talent and rewards operations
Professional certification in Project Management highly desired
Knowledge of HRIS systems and process improvement techniques required. Prior experience working with PeopleSoft and Success Factors preferred
Prior experience supervising a team
Experience with relevant systems, applications, and tools; metrics, data, and business intelligence tactics; and lean process improvement strategies

HR Operations Generalist French Resume Examples & Samples

Partner with colleagues to resolve more complex issues, ultimately reducing escalations as well as ensuring compliance
Responsible for monthly headcount reports and turnover analysis
Support HR Management on ad-hoc projects

HR Operations Lead Resume Examples & Samples

Leading a team of HR Operations Specialists to deliver high quality HR services
Overseeing run-the-bank tasks related to Onboarding or the Employee Lifecycle
Delivering HR services according to service level agreements by motivating and enabling the team to continuously meet or exceed these agreements
Contributing to the people management strategy (e.g. training, development, engagement, work/life balance, mentoring, succession planning, compensation, retention); motivating and developing the team through effective monitoring and coaching
Maintaining consistent service delivery by being proactive and efficient with resource planning and coverage
Working to manage, mitigate, and escalate all risk items within the onboarding or lifecycle processes
Acting as a point of escalation for the team and ensure that issues are resolved and addressed accordingly
Initiating, contributing to and delivering process improvement initiatives by identifying opportunities and developing solutions

HR Operations Director Resume Examples & Samples

Drive best practice and efficient ways of working across the HR department and deliver continuous improvement initiatives through external benchmarking
Develop and design new options to deliver HR services
Manage the HR Admin team to ensure efficient and consistent first line HR support
Work with regional admin teams to drive joint thinking and best practice
Responsible for ensuring the smooth delivery of the HR data management to ensure the delivery of UK payrolls for Discovery, SBS London and ES London
Manage the HR Associates Programme in order to provide level entry HR support across the HR functions and develop at talent pipeline for level entry roles
Ensure consistency and compliance across the HRMs in dealing with ER issues through establishing clear processes and guidelines
Work with Legal team to ensure policies and processes are up to date and compliant with current legislation and ensure communication across the HR function
Influence, support and facilitate implementation of policies
Actively contribute to continuous improvement of the HR function; providing HR expertise and challenge across the functions
Act as back up support on complex employee relations issues such as hearing appeals on disciplinaries, grievances
Assist with the integration and alignment of new acquisitions in terms of HR processes Maintains knowledge of progressive HR practices and key trends and advises on HR best practice
Working on ad hoc HR related projects

Senior Manager, Payroll & HR Operations Resume Examples & Samples

Thorough knowledge of payroll wage, hour, union and non-union labor laws, tax laws, government filing requirements, relocation tax laws and have a strong knowledge of wage attachments, benefits and pension
Manage and guarantee accurate weekly and biweekly disbursement of multi-state payroll, including garnishments, benefits and taxes consistent with federal and state wage & hour laws for union and non-union employees
Ensure the processing of new hires, transfers, promotions and terminations is accurate and timely
Time and Attendance processing and system maintenance
Lead and mentor the payroll staff; set goals and evaluate performance for team members
Develop and implement payroll policies and procedures to ensure compliance with regulations relating to payroll operations and control
Continuous improvement of payroll processes and strategies to align with overall business objectives,
Drive process excellence, and eliminate errors
Work cross-functionally with supervisors, managers, and other stakeholders
Resolve escalations by providing root cause analysis and corrective action for complex and non-routine situations for all levels of employees and management
Manage regular preparation of relevant reports, including weekly, monthly, quarterly and year-end reports as well as periodic reports of earnings, taxes, and deductions
Set overall HR Operations strategy to ensure successful integration of enterprise HRIS and Payroll systems
Experience in developing, integrating and managing HR and operating platforms
Protect and maintain confidential information
Ad hoc reports and projects as assigned
Strong understanding of HR processes and data as well as analytical and problem solving skills

HR Specialist, India HR Operations Resume Examples & Samples

Manage day to day HR operations matters for the VMware India, operating processes that may leverage on regional and global COEs, including
Minimum of 7 + years’ proven experience within HR field, preferably within an IT organization. HR Operations experience a must
Self-motivated, collaborative and a strong focus on service delivery, quality and efficiency
Technical skills: Experience with HR systems such as Workday, Oracle, etc; Fluent use of MS Office

Senior HR Operations Lead-recruitment Systems Resume Examples & Samples

Communication/client relationship skills: Ability to build trusting relationships and interact/negotiate with various parties to translate stakeholder requirements into commercial solutions. The ability to articulate technical speak to functional stakeholders is key
Management skills: Oversee and assign duties to team members, track their progress, handle escalations and resolutions, act as mentor, etc
Ability to partner with key stakeholders (i.e. global HR Ops teams, Aon Hewitt, recruiting, COBAC, payroll, compliance, tech etc.) to understand business issues and to propose solutions via process or technical means
Strong problem solving skills to remediate process and technical issues
Solid understanding of the project management lifecycle and the ability to manage work plans for individual projects and/or execute individual tasks with in the work plan on time (responsibility depends on job level)
Should be familiar with what our competitors are doing in the recruiting operations and technology space
Should be an active member of Oracle Customer Connect (Formerly Taleo Knowledge Exchange)
An understanding of the regulatory environment and key regulatory processes supported by HR Ops
Strong working knowledge of Taleo, eQuest, Avature and LinkedIn
An understanding of the data flow from end to end
Knowledge of Excel, Visio, PowerPoint, MS Project, Word, Snagit/Snipping Tool, Access
Knowledge of testing methodology and best practices
Solid understanding of security set up in Taleo and security controls (i.e. user groups, user permissions, coverage areas)
Solid understanding of configuration in Taleo (i.e. OLF, LUDS, Career Sections, Recruiting, Onboarding, Passport Integrations, etc.)

Internship HR Operations Resume Examples & Samples

General HR support in Orientation and Employee Relations
Support HR Operation team on the roll out of specific initiatives / projects
Employees data management

Mena HR Operations Resume Examples & Samples

Day to day candidate management
Demonstrate commitment to EY and professional standards
Identify potential problems and opportunities related to the implementation of onboarding
Apply an understanding of business need (commercial thinking), to identify critical solutions
Identify and promote opportunities for process improvements
Help internal clients and colleagues adjust to change in EY processes and structures by identifying likely issues and providing support to enable the change
Understand and use the correct methodologies, tools and technology
Build positive relationships with functional colleagues and members of other teams with integrity and authenticity
Build positive relationships and trust with candidates to demonstrate duty of care
EY Knowledge
AHR professional with a minimum of 4 years’ experience, Generalist, Onboarding or Operations
Experience within the MENA region would be an advantage
Experience with Shared Services would be an advantage
Excellent communicator; English, both written and verbal
Ability to challenge
Highly competent in the use of Excel, Word and PowerPoint
Competence in the understanding of system functionality
Visio experience
Arabic would be an advantage

HR Operations Specialiast Resume Examples & Samples

Guide discussions with managers who have initiated a new hire or job change in system to fully understand the responsibilities of the role
Use compnay job description library and learnings from the conversation with the manager to slot the role into the correct job in our job catalog
Be a resource if job responsibilities change during the process to match candidates' abilities
Educate managers and approvers on the drivers of your job choice in order to minimize escalations
Perform job evaluation
Manage the end-to-end governance process when a new job or job family needs to be created in the job catalog
Participates in job mapping activities
Take the lead on mapping new employees from M&A activities into Company's job catalog
At least 3 years of experience in a customer-facing HR role
Experience applying a job evaluation methodology preferred
Ability to speak English and at least one other language
Ability to follow a somewhat defined methodology while also exercising consistent judgment
Ability to influence managers who may disagree with job selection
Confidence and maturity to professionally push back when required

HR Operations Supervisor Resume Examples & Samples

Look for ways to add support to the business and streamline work processes
Research, recommend, develop and implement contemporary HR operational solutions to support the business
Ensure the HR components from the on boarding process through to the exiting process are smooth for both employees and the business
Work with management/employees to support them on local legislative matters, general HR operations and employment related policies and procedures
Manage benefits for employees and ensure they are fully aware of the benefits and conditions (e.g. health, CPP Fund, RRSP, Short & Long Term Disability and leave etc.)
Partner with the HR Director to review employment contracts, terms and conditions, and employment amendments as required
Ensure that all offers and relevant paperwork are accurate and sent out to future employees in an efficient and professional manner
Ensure all new starter onboarding procedures are completed in a manner which promotes the overall experience for the employee and minimizes risks for the business
Coordinate the relocation of international hires including visas, flights, accommodation , relocation allowance etc. where applicable
Develop and propose (as appropriate) new processes to optimise efficiencies and accuracy of procedures
Establish and maintain up-to-date/accurate employee data, reports and personnel files
Supervise the process of visa/temporary work permits for employees from inception to cancellation
Prepare permanent residency applications and maintenance as require
Provide advice to managers and employees to ensure an understanding of Animal Logic’s policies and procedures
Keep abreast of changes to legislation that impact CPP, RRSP, and EI and implement changes as required
Oversee the administration of workplace injuries and workers’ compensation claims
Supervise 1-2 team members
3 year’s experience in a HR supervisor role
Experience supervising a team
Deep understanding of the BC employment legislation
Experience working with an international and project based workforce
Working knowledge of international employment legislation and immigration requirements
Excellent problem solving and influencing skills
Ability to easily adapt to changing environments
Experience in the industry or similar is a bonus

Junior HR Operations Administrator With Languages Resume Examples & Samples

Taking responsibility for the delivery of high quality HR services
Receiving, managing and tracking requests through opening to either closure or escalation, ensuring all necessary updates in the case management tool
Working with other team members to establish and maintain a confidential and trusted work environment

HR Operations & Controls Resume Examples & Samples

Assistance with for local HR manager and HR functional lead
Liaison with HR outsourcing supporter as directed
Daily deboarding and relevant
Smart. Helpful and presentable

ISA HR Operations Admin Analyst Resume Examples & Samples

Possesses and applies a sound knowledge of HR Shared Services processes, practices and regulations in the completion of moderately complex assignments
Responsible for process flow on HR Admin side including personal files and any kind of HR-related correspondence
Coverage of all employees for admin related processes from hiring till exit
Works with minimum supervision, conferring with superior on unusual matters
Oversees administration of all HR Shared Services policies and procedures
Provides administrative support to any collective employee representative bodies
Liaises and advises on basic employee/HR queries
Oversees upkeep of HR Shared Services documentation relative to policies and other templates either hard/soft copies under instruction of others
Provides administrative input to any HR Shared Services projects/initiatives
Works with other stakeholders to ensure HR Shared Services procedures run smoothly
Recommends appropriate actions to resolve identified problems
Develops statistical reports and control records relating to assigned projects or operational area supported
Develops process simplifications and support Lean Initiatives
Applies specialty area knowledge in monitoring, assessing, analysing and/or evaluating processes and data
Identifies policy gaps and formulates policies
Interprets data and makes recommendations
Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices
Limited but direct impact on the business through the quality of the tasks/services provided
Applies good understanding of how the team interacts with others in accomplishing the objectives of the area (especially business products and HR/Business Citi London)
Development of and interaction within HR Reporting and internal HR processes
Team work and close coordination with team leader
Commercial apprenticeship (e.g. Kauffrau/-mann) with minimum of 5 years’ experience in HR / HR Shared Service work, ideally in an international company/financial industry
At least 2 - 3 years’ experience in HR / HR Shared Service work
Sound knowledge in German Labour Law and other relevant German laws and regulations
Candidate must be familiar within Human Resources processes
An asset would be experience with mobility topics
Very good within MS Office, Excel and IT knowledge
Good analytical background
Sound writing and communication skills in German and English
Have a strong servicing background
Computer skills with experience of working in a windows environment, MS Office

HR Specialist, HR Operations, Asean Resume Examples & Samples

Manage day to day HR operations matters, operating processes that may leverage on regional and global COEs, including
Minimum of 5 years’ proven experience within HR field, preferably within an IT organization. HR Operations experience a must
Strong knowledge of statutory compliance requirements under the labor laws
Experience with working in a team made up of diverse cultures and diverse business practices

HR Operations Intern Resume Examples & Samples

Using judgment to escalate (if required) and route issues to the appropriate specialists
Taking personal initiative to conduct ongoing research and partnering with colleagues to resolve more complex issues and reduce escalations as well as ensuring compliance by country
Use of VMware tools and systems
EMEA HR Policies and procedures
Experience working in a high tech environment
Strong communication and interpersonal skills as well customer focus and the ability to meet tight deadlines
Self-starter with demonstrated examples of using own initiative in being proactive and self-motivated, collaborative with a strong focus on quality and efficiency
High personal integrity required in handling confidential information
Degree in HR or equivalent
Interest in pursuing career in HR

HR Operations Administrator Resume Examples & Samples

At least two years work experience in Human Resources preferred (e.g., recruiting, staffing, personnel file manangement, data entry, etc.)
Ability to exercise initiative and independent judgment
Demonstrated flexibility and willingness to cover other tasks as needed
Knowledge of PeopleSoft, MS Word and Excel preferred

Administrator, HR Operations Resume Examples & Samples

Assisting in managing the daily operations of the HR department
Answering, screening, and managing incoming phone calls and mail for the department
Maintaining and updating multiple staff member databases, as well as running a high volume of reports
Payroll support including basic input (e.g., entering new hires and employee data changes, uploading pay data batches, etc.), processing manual check calculations, reviewing timesheets, and assisting with Time and Attendance system troubleshooting and follow up
Administering the U.S. transportation program including ordering passes, ordering and distributing quarterly transit incentives, processing commuter reimbursements, and filing the annual AQMD plan
Managing “Changes” section of Staff Changes Report, obtaining appropriate approvals for personnel changes and initiating updates to the appropriate systems
Handling administrative aspects of the 401(k) programs, such as answering basic benefits questions; processing rollover, loan, and distribution requests; and tracking information
Assisting with updates to the HR pages of the company intranet site
Documenting processes and procedures
Reviewing, processing and tracking invoices
Answering and responding to routine HR requests and questions from staff members across the globe
Administering employment verifications
Cross-training and backing-up HR Administrator teammates
Performing general administrative work such as scheduling meetings, processing expense reports, travel arrangements and itineraries, tracking forms, FedEx shipments, and file maintenance; and
Performing other administrative tasks as required
Possesses a willingness to help, with outstanding customer service skills
Self-starter with a proven ability to take initiative
Responsible, with outstanding initiative, a strong work ethic and sense of dedication
Works well under pressure and with time constraints
Outstanding organization skills with high attention-to-detail
Team-oriented with strong integrity and professionalism; and
Able to handle highly confidential situations with professionalism and tact
Bachelor’s degree is required
Minimum two years experience as an administrative assistant preferably within an HR department of a professional firm
Strong working knowledge of Microsoft Office applications including Excel, Word and Outlook
Strong analytical and database management skills and mathematical reasoning
Proven ability to manage tasks with competing priorities and deadlines, independently determining order of priority and self-initiating other value-added tasks
Basic HTML knowledge a plus; and
Experience using HRIS software a plus

HR Specialist, HR Operations Resume Examples & Samples

Pre-board and onboard new hires. Create and manage employee records/personal files, and facilitate employee exits
Manage and monitor local service providers to ensure the quality and accuracy of service delivery for employee benefits, immigration, insurance, provident fund etc
Manage and monitor HR operations related payments
Handle employee queries regarding HR procedure, policy, benefits programs etc
Assist HR Business Partners with employee relations activities
Design and work with global/regional COEs to roll out country specific implementation (e.g. policies, processes, systems) that are in line with regulatory requirements
Ensure compliance to HR policies, audit requirements and statutory reporting
Administer benefits offering, notify and communicate with benefits team, benefits providers and liaise with payroll regarding new hire set ups and employee exits
Implement key HR operational programs and plans, to support the Company's strategic objectives (e.g. new hire orientation, managerial training, total rewards, employee engagement, and talent review)
Communicate and partner with managers and employees to gain alignment for HR initiatives and changes
Improve HR Operations processes, including identification of problems and opportunities for enhancement of process parameters, definition and assessment of improvement options, and execution/project management for the respective initiatives
Minimum of 8 years’ proven experience within HR field, preferably within an IT organization. HR Operations experience a must
Fluent Japanese and English speaker

HR Operations Senior Analyst Resume Examples & Samples

Gathering, articulating, and negotiating business requirements
Layout and configuration of forms in the Avoka and Adobe platforms
Planning and coordinating business testing to confirm that requirements are met
Provide global recruitment systems support across the development lifecycle
Deep dive into systems issues and data sets when necessary to identify solutions -Help analyze and troubleshoot issues/bottlenecks to resolve discrepancies with recruitment systems technologies (Taleo, Avoka, Adobe, PeopleSoft)
Create and manage functional requirement documentation for recruiting and onboarding applications in a large Shared Services organization
Provide relationship management and consulting services to regional and business recruitment stakeholders
Function as a change agent for all recruitment systems initiatives
Proven ability to master configuration and administration of a complex technology platform. Previous experience with Avoka Transact Composer and Transact Manager is strongly preferred
Understanding of recruitment processes preferred
Proven experience creating business requirements and functional specification documents
Highly analytical with demonstrated experience in critical thinking and problem solving

HBO Benefits & HR Operations Administrator Resume Examples & Samples

Leave administration and accommodations
Conduct the Benefits portion of new hire orientation
Administer HBO’s tuition reimbursement plan
Oversee process to ensure Affordable Care Act and NYC Earned Sick Time requirements are met
Coordinate HIPAA Training
Administer document retention program
New Hire paperwork/files audit
Participate in special projects as needed; provide ad hoc reports to management

Administrator, HR Operations Resume Examples & Samples

Collaborating with other members of the onboarding team to prepare for and conduct new hire orientations
Assisting with the administration of the onboarding portal (RedCarpet), tracking and following up on individuals’ uncompleted tasks and outstanding paperwork, and completing a number of HR-related tasks within the system
Submitting and approving HR permissions in the Oaktree Access System (OAS) (e.g., email, network account, intranet HR content) for all new hires, handling access transitions for staff conversions, and removing permissions for separating staff
Processing the annual review and approval of email and network account permissions in OAS for all active individuals
Managing the global separations process for all staff members and contingency staff (e.g., managing the separation checklist, liaising with the reporting manager and various departments who process separation tasks, collecting company property, facilitate countersignatures and distribution of separation agreement if provided, deactivating building passes, etc.)
Liaising with Compliance regarding new paperwork, changes in code subjectivity and other compliance-related coding in HRIS
Reviewing, processing, and tracking invoices
Minimum two years of experience as an Administrative Assistant, preferably within an HR department of a professional firm
Proven ability to manage tasks with competing priorities and deadlines, independently determining order of priority and self-initiating other value-added tasks; and

HR Operations Director Resume Examples & Samples

Own and manage the end to end HR transactional activities associated with the full employee life cycle
Drive performance (service, productivity and quality) of the HR Operations Team through the Team Leader position, to ensure proactive delivery of day to today service to all areas of the business
Provide high quality, accurate, timely and consistent advice and support in both a cost effective and efficient way, ensure a positive impact on employee effectiveness, efficiency and confidence while actively steering engagement and continuous improvement within HR Operations
Provide overall support and guidance to HR Operations teams on Systems and Processes
Oversee the audit, control, governance agenda
Manage the relationship between HR and IT on all SAP related matters
Ensure data integrity on SAP system is maintained
Demonstrates and maintains knowledge/leadership in SAP HCM in the areas of HR (PA/OM), Talent (Learning and PM) and Compensation to conform to evolving business practices
Lead team through yearly/quarterly HR initiatives, including performance management and merit cycles
Analyses new opportunities to proactively leverage HCM technology across the organization in an effort to improve business processes
Supports development and maintenance of project scope/objectives through requirements gathering, goal prioritization, planning, scheduling, identification of risks, and contingency plans
Acts independently and in a team environment to apply strong research skills
Manages individual workload and delivers against agreed upon project milestones
Recommends, designs, develops, and implements business processes involving 3rd party technologies that may or may not interact with SAP in order to effectively meet business objectives
Acts as a liaison between the Technology Department and the Business, specifically HR, Talent and Reward Teams
Acting on occasion as a single point of contact and conduit for business units into IT
Making recommendations for product and/or process enhancements
Facilitating communications between the various stakeholders and collaborates with internal cross-functional teams to provide technical advice and solutions
Employing tools in Business Process Management group efforts to collect and analyse metrics and continually improve processes owned by the group
Participates in root cause analysis in order to recommend product and/or process enhancements or other appropriate actions to improve productivity for both the business units and Technology
Business or Technology degree and demonstrable experience in business processes and systems development related to HR OR equivalent combination of education and experience
Extensive experience with SAP HCM related modules as indicated in the job description with a thorough understanding of integration with other relevant areas/modules in the SAP ERP realm
Advanced knowledge of all Microsoft Office Products, Project Management software and SAP

HR Operations Consultant Resume Examples & Samples

This role liaises broadly across HR Business Partners
Interacts on a regular basis with HR functional groups, CIBC Technology and outsourced HR Service Provider
This role maintains critical relationships with key HR business partners and the outsourced HR Service provider
As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls

Senior HR Operations & Analytics Manager Resume Examples & Samples

Support PSS Leadership ensuring there is consistency in documented work instructions, training materials and practices within the Service Function; coordinate updates as necessary
Work collaboratively with PSS Service Delivery Teams/Managers, HR Services and Talent Teams to develop and share best practices and ways of working
Understand and support the quality and metrics strategy; coordinate with HR Services and PSS Service Delivery Teams to ensure appropriate measures are established and maintained for PSS
Monitor KPIs and operational results for trends and issues requiring investigation as agreed with the Global Function Leader; liaise with PSS Service Delivery Management to ensure appropriate remediation is taken when needed
Plan, coordinate and manage process improvement initiatives collaborating with Service Excellence team as appropriate
Support transition of new work to PSS center(s) collaborating with transition teams as appropriate
Manage the support for changes in HR related technologies in the GSS, including requirements, testing, training and user deployment activities
Manage (or assist the Global Function Leader) on projects and/or adhoc requests relative to PSS operations, deployments, new PSS services/processes, etc
Influence colleagues, management and team to ensure acceptance of new processes/tools
Coordinate communication and change management activities as processes/tools are introduced or modified
Build and maintain relationships with appropriate GSS Leaders, PSS Service Delivery Teams and HR Services Leaders
Interview and hire staff, liaising with the Global Function Leader where required
Manage, coach and develop all direct reports in line with EY Performance Management and Development Programs and related GSS initiatives. Ensure appropriate training and development plans are in place for all GSS PSS staff in coordination with local and GSS-wide training protocols
Challenge existing HR processes and approaches
Think creatively and provide innovative suggestions to improve service delivery effectiveness and efficiency
Prioritize and manage the implementation of multiple initiatives to improve productivity and efficiency
This position manages a team of Business Process Analysts (BPAs) and/or operations support analysts
Occasional travel to other GSS locations and customer locations may be required

HR Operations & Business Analyst Resume Examples & Samples

Bachelor's Degree in Management, Operations, Business, or MIS
Postgraduate degree / diploma in areas related to Organizational Change Management and Human Resource Management
Business Analysis certifications
Architecture and related certifications
Service Management related certifications
Exposure to service industry (Financial, Healthcare, or Retirement / Pension)
Experience in service management domain including IT Service Management
Experience managing / participating in organizational transformations / change management
Excellent communication skills $

HR Operations Lead Resume Examples & Samples

Managing a team of HR Operations Specialists to deliver high quality HR services
Creating the people management strategy (e.g. training, development, engagement, work/life balance, mentoring, succession planning, compensation, retention); motivating and developing the team through effective monitoring and coaching
Managing, mitigating and escalating all risk items related to the HR procedures
Initiating and delivering process improvement by identifying opportunities and developing solutions

MYS Ctsm Kl-HR Operations Senior Analyst Resume Examples & Samples

Work closely and proactively with the CTSM Head of KL / Management Team / HRGs on all talent, compliance, mobility and engagement initiatives
Work closely with business stakeholder to drive and meet all agreed targets for Leadership & Personal Development trainings (including introduction of Management Essentials)
Liaise with external training service providers to design suitable programs customized for the center’s requirements
Proactive management of the Talent agenda through periodic talent reviews with business, ensuring a robust and diverse Talent pipeline is in place and development plans are built, actioned and tracked in accordance with the broader Country HR strategy
Drive regional/country / global talent programs in close partnership with business to create greater visibility and get considerable share in these programs
Partner with business stakeholders to build fresh talent pipeline through campus recruitment
Successful local management of VOE/employee engagement initiatives
Ensure Human Resources function in full alignment and compliance with all internal and external, local, regional and global laws, regulations and policies; this includes the successful management of internal and external audits
Provide timely and accurate analytics to key stakeholders to facilitate decision making around headcount movements, attrition, hiring, gender balance, etc
Liaise with PWC and HRSS in providing all related allowances & submitting monthly taxation for localized foreign employees, trainers, LDP and secondees
Responsible for tracking on work permits for all local hybrids, expats, secondees, LDPs, short and long term assignees in CTSM KL CSC
Maintaining collaborative and effective working relationships with local, regional and global HR partners and stakeholders – including related businesses ( HRSS, Finance, IA, and Compliance)
Strong business acumen, with the ability to connect HR strategy and priorities to the current business context
Sound understanding of contemporary HR practices and tools with the ability to apply them proactively with flexibility to client groups with diverse needs
High degree of learning agility, a continuous and self-motivated learner, embraces and facilitates change
Ability to recognize the importance the Engagement and Attrition agenda and use platforms to proactively drive these matrixes
Sound understanding of the detailed business strategy of the client groups serviced
Well-developed network within local, regional HR generalist and specialist teams
Understanding of Company policies and processes and their application to local client groups
Strong initiative to act proactively and independently, whilst balancing the need to for alignment and collaboration
Ability to work within a multi-layered, matrix global environment
Results orientation and attention to detail
Minimum 8 years’ experience in talent management, learning & development or organization development, ideally spanning both Generalist and specialist roles
Tertiary qualifications preferred
Local market knowledge and experience would be very beneficial

HR Operations Generalist Resume Examples & Samples

Identify and track key program metrics as well as develop and evolve program reports across EMEA
Serve as a point of contact for the Workforce support team and play an integral role in coaching and providing regular feedback to the team
Work with Field Solutions to derive data and light analysis on employee performance trends to identify development needs and assess appropriate solutions
Partner with the team to build a vision of how HR Ops can be integrated into the on-boarding process
Collaborate with external vendors ensuring an "employee first" attitude and proactive support
Support continual learning and development of staff by creating knowledge sharing materials via Sharepoint and LMS and other e tools

HR Specialist, HR Operations Asean Resume Examples & Samples

Strong drive to achieve with a proven track record of delivering results
Strong attention to detail and quick turn around
Excellent communication skills, written and verbal, with the ability to influence across multiple levels within the organization

HR Operations Internship Resume Examples & Samples

Previous Disney experience
Self motivated to take initiative and ownership on issues and identify when escalation is needed
Demonstrated ability to function in a team environment

HR Operations Business Partner Temporary Contract Resume Examples & Samples

Assisting in development of HR strategy and initiatives to support growth
Involvement in the management of day to day operational HR issues
Provide HR support and guidance to line managers on HR policies and practices and employee relations issues
Provide day to day operational support to key stakeholders
HR Reporting and Analysis
Support the HR Management Team with Key HR Projects
Lead and support restructuring projects as required
Assist with the TUPE Process as and when required
Responsible for the effective management and co-ordination of key HR processes across the business units supported
Support the implementation of globally and locally driven programs to maximise business performance
Ability to build strong working relationships quickly to enable effective communication with people at all levels and from various backgrounds
Ability to influence and negotiate at various levels of management and to maintain a strong position on key issues where required
Experience of working in fast paced environment, able to think on their feet, react and respond quickly and professionally on a wide range of topics and prioritise effectively
Ability to be organised, with a methodical and structured approach to prioritisation managing short/medium/long terms activities simultaneously

HBO Benefits & HR Operations Administrator Resume Examples & Samples

Work closely with employees at all levels of the organization on benefit related issues and escalate where necessary
Administer HBO’s tuition reimbursement program
Manage Annual Records Retention process
Conduct dept audits, ie monthly new hire, staff & non-staff employee files

HR Operations Generalist & French Resume Examples & Samples

Educated to degree level (BA/BS Degree) with emphasis in HR or equivalent years of field related experience
Fluency in English essential and a second language (e.g. French, German, Italian, Spanish )
Must have a developing foundation of employment legislation
Good business knowledge in a shared service environment
Data analytical skills, strong reporting skills

HR Operations & Readiness Implementation Lead Resume Examples & Samples

Has significant and proven experience delivering business transformation of people, process and/or technology into HR service/transactional teams, and preferably into off-shore or cross cultural service delivery teams
Has experience of benefits case management
Has experience of Target Operating Model execution
Has experience delivering business and service readiness
Has experience of delivering into complex, large and matrix environments, and understands that locality needs can be varying or legal/regulatory bound
Has an end user focus, considering the overall customer experience
Has designed, delivered or contributed to a Change Management strategy as part of a business transformation
Advantageous: experience in either SaaS or CRM deployments or other self-service tools or models

Administrative Assistant, HR Operations Resume Examples & Samples

Colleague file administration – centralize all hard copy colleague files. Respond to all urgent file requests within established SLAs. Serve as main point of contact for the Imaging department and offsite storage vendor. Receive and upload all acquired colleague files into central repository
Monitor two global HR operations mailboxes and notify the appropriate GARC team SME if any requests require immediate action
Daily monitor the GARC mailbox and route or process all hard copy mail to the appropriate recipient
Obtain, process and route all garnishments to BPO HR shared services center
Extract and download various request documents for all cyclical internal and/or external audits
Ensures all WFA processes are executed within the confines of established SLAs and country specific legal requirements
Ensures the accuracy and integrity of data is maintained in the Global System of Records (Workday)
Participate in local and global events/trainings to further understand the business, as applicable
Bachelor's Degree or equivalent work experience preferred
A working knowledge of effective general business management practice is required
Excellent interpersonal and communication (written and verbal) skills
1-3 years of administrative/HR experience required
Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook)
Maintains confidentiality of sensitive data
Knowledge of Workday HCM desirable

HR Operations Administration Resume Examples & Samples

Getting up to speed on background screening standards to be an integral member of a project team
Partnering with the wider HR Operations team to support on Background Screening to ensure cases are closed out
Act as a point of contact for exceptions
Backup support to the HR Operations Team

HR Operations Director Resume Examples & Samples

Experience directly managing people, including hiring, developing, motivating, and directing people as they work
10 plus years’ experience leading Human Resources Operations functions
Experience working in any environment that uses/leverages Service Management principles (including SLAs and OLA performance reporting)
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
Experience presenting and reporting on project plans and cost benefit analyses to appropriate stakeholders, executives and senior management

HR Operations Vetting Specialist Resume Examples & Samples

Familiarity with the onboarding process as it relates to background investigations and local laws
Specific understanding of criminal, credit, high risk names, education, employment and compliance checks
Experience interacting with candidates and new hires while handling confidential information with integrity and efficiency
Ability to guide and advise candidates through the vetting process, as well as package all escalation materials for the business exceptions
3-5 years of Background Investigations or related experience
Knowledge of onboarding & background vetting processes
Analytical skills: MS excel - pivot tables, functions and formulas, MS word, MS access, SharePoint

HR Operations Intern Resume Examples & Samples

Working towards qualifications in HR
Strong MS office skills including Excel skills
Positive attitude and willingness to learn
Team player with excellent customer service skills

Manager of HR Operations & Service Delivery Resume Examples & Samples

Oversight and implementing Payroll & HR service strategy for receiving/responding to telephonic, electronic and hard-copy inquiries
Driving standardization, simplification, and automation of processes/transactions in all areas of responsibility
Working with subject matter experts, IT, and Project Managers to modify/change systems as program designs change and as new technology solutions become available
Leading Team on establishing, documenting and managing internal Payroll & HR processes to meet service level agreements, maintain compliance and leverage operational elements
Coaching, training and developing staff; setting expectations and holding staff accountable
Developing key stakeholder relationships to build support for change initiatives and overcome resistance
Applying and maintaining best practice standards in documentation and production of presentation materials
Bachelor’s degree required. Advanced degrees and/or certifications preferred
At least 5 years management experience, ideally as a leader with an HR, Payroll, and/or shared services organization, with demonstrable strength in decision making
Advanced level of knowledge of computer software and programs

HR Operations Resume Examples & Samples

Intermediate to Advanced Excel
Intermediate to Advanced SAP Business Objects
Exposure to Workday a plus, particularly Workday report-writing
Ability to ask relevant follow-up questions to requestors, clarify requests, and re-negotiate deadlines when necessary
Ability to question requests that may not meet data security standards
Poised and self-confident with excellent verbal and written communications skills
Thorough attention to detail and ability to ensure quality work of a large team
Excellent prioritization and organization skills (able to handle multiple tasks and projects at the same time)
Able to thrive in a high volume, fast paced and dynamic environment
Understands urgency and able to execute under strict deadlines

HR Operations Resume Examples & Samples

Create, enhance and maintain current data processes in Business Objects and Excel (for example: Regular monthly metrics, diversity metrics)
Responsible for ad-hoc analysis and miscellaneous reporting for HR business partners and Business Units
Build library of documentation on business unit structures, reporting best practices, processes
Ensure data is accurate at all times - quality of information is paramount
Understand downstream impacts of reports and requests
Proactively suggest ways to improve efficiency of reports
Develop reusable reports which can be scheduled for multiple business units
Maintain report templates and automated reports
Ensure all requests are handled in line with deadlines and security standards
Experience of SAP Business Objects (or similar business intelligence tools)
Exposure to Workday a plus
Ability to ask relevant follow-up questions to requestors and clarify requests
Excellent prioritization skills (able to handle multiple tasks and projects at the same time)

HR Operations Resume Examples & Samples

Act as the primary liaison between the Operations team in India and the rest of the HR Department across the Globe
Be the first point of contact for the inclusion of new processes to the team
Oversee the Workforce planning strategy for the team
Be the ultimate system administrator for the systems supported by the team
Execute the system’s security strategy for the systems supported by the team
Process improver – look for new ways to better deliver the current services
Accountable for all SLAs and Standards agreed for the processes managed by the team
Communication/client relationship skills: Ability to build trusting relationships and interact/negotiate with various parties to translate stakeholder requirements into commercial solutions. Candidate should have ability to articulate technical speak to functional stakeholders
Management skills: Oversee and assign duties to junior team members, track their progress, handle escalations and resolutions, act as mentor, etc
Ability to partner with key stakeholders (i.e. operational services, global HR Ops teams, third party vendors, recruiting, payroll, compliance, tech etc.) to understand business issues and to propose solutions via process or technical means
Candidate should have ability to work independently, proactively identify issues and recommend solutions
Must have a sense of urgency and a can do attitude
Ability to put measures in place to meet deadlines consistently
Escalate appropriately when required
Ability to work seamlessly with global and regional teams
Strong working knowledge of Applicant Tracking Systems (Taleo preferred) and/or HR Onboarding applications
Knowledge of Workday and WCN a plus
Knowledge of Excel, Visio, PowerPoint, MS Project, Word, Access
Prior experience in business transformation is important – the ability to transition new processes into the team without major impact on the BAU
Solid understanding of security set up in ATS and security controls (i.e. user groups, user permissions, coverage areas)
Solid understanding of configuration in ATS (i.e. OLF, LUDS, Career Sections, Recruiting, Onboarding, Passport Integrations, etc.)
Able to design operational processes – proven record of process improvement
Strong managerial & Leadership skills

HR Operations Resume Examples & Samples

All standard and agreed processes are followed correctly by the team members
All SLAs and agreed delivery standards are met by the team
Workforce planning
Bachelor's degree required with at least 5 years of HR business experience, preferably in HR Operations or Data Analytic capacity
Communication/client relationship skills: Ability to build trusting relationships and interact/negotiate with HR partners
Must be a team player who enjoys high volume, fast paced and dynamic environment
Must have a sense of urgency when working on assigned tasks
Comfortable with learning new systems and technologies
Ability to work independently to “figure things out” and be comfortable to propose solution
Strong attention to detail and organizational skills a must

HR Operations Resume Examples & Samples

Managing escalations/inquiries in a timely manner
Management of repeatable processes within the agreed upon deadlines, with a focus on accuracy and quality
Ensuring data quality and accuracy by running data audits and working with HR partners to correct the data
Partnering with shared services vendors to execute on mass uploads and system configurations
Troubleshooting issues related to HR systems
Working with Team Manager to prioritize assigned work
Bachelor's degree required with at least 2 year of HR business experience, preferably in HR Operations or Data Analytic capacity
Good understanding of Workday, Business Objects, HR Onboarding applications, Taleo (or other Applicant Tracking Systems), HR Reporting and data analysis a plus
Microsoft Office skills in Excel, Power Point, Project, etc
Attention to detail and organizational skills a must

Analyst, HR Operations Resume Examples & Samples

Participates in User Acceptance Testing as required
Accountable for delivery of HR integrity audits/metrics weekly, biweekly, monthly, quarterly and/or annually and distributes defects to HR Community for resolution
Assists with report requests and ensures validity of reporting results
Partners with all areas of the business on their HR reporting needs including Finance, Legal, HR, payroll, etc
Assists in ad hoc projects that require the analysis of data and metrics, as well as other assignments
Acquires and maintains expertise in systems (SAP HCM and Business Objects), processes, and security to enable accurate auditing and reporting
Minimum of 1 year of HR Data Systems experience, preferably SAP HCM ECC 6.0
Minimum of 1 year of experience in data handling (e.g. report writing, data analysis, research, etc.) and using SAP Business Objects or related data warehouse reporting tools
Proficiency with Microsoft Office Suite, with advanced proficiency in Excel and PowerPoint
Understanding of PA/OM data structures/infotypes
General competency of using basic reporting tools including ability to extract, format and distribute relevant HR data
Robust Analytical strength, problem-solving, prioritization and customer service skills
Effective written and verbal communication skills including the ability to explain data and metrics to a non-technical audience
Strong attention to detail, ability to work effectively and accurately under pressure and to meet deadlines
Strong decision making skills and ability to use professional judgment
Flexibility and adaptability in performing work duties
Experience with SAP HCM and Business Objects

HR Operations Professional Resume Examples & Samples

Proven ability to build strong interpersonal relationships. Ability to build trust and secure the confidence of others. Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control
Strong organizational skills, and ability to effectively disseminate information in a clear and concise manner
Ability to pay attention to detail and to multi-task; prioritize multiple projects simultaneously while producing quality work and meeting deadlines
Provides exceptional customer service. Manages difficult or emotional customer situations; Responds promptly to customer needs
Intermediate analytical and excel skills

Administrative Assistant, HR Operations Resume Examples & Samples

Provide general administrative support to VP, HR Operations
Manage complex schedule and coordinate meetings with internal and external parties utilizing multiple calendars; determine importance of meeting requests and schedule accordingly
Meeting preparation (including arranging for facilities/equipment, preparing of agendas, communicating/following up with attendees)
Screen and log calls in an extremely heavy telephone environment and respond directly to inquiries
Handle correspondence, including typing and drafting letters, memos and business documents
Handle general office and administrative tasks; assist other members of the department; provide backup for co-workers
Order and maintain subscriptions and office supplies
Track department budget expenses including processing invoices, monthly reconciliation, maintaining invoice log, and follow-up
Organize, maintain and update files on all projects
Manage special projects as designated, specifically, dealing with administrative and coordination issues
Minimum of 2 years administrative experience, including demonstrated proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, and experience supporting executives
Strong interpersonal and communication skills, including a professional phone manner and in-person presence; experience as a team player; and ability to develop and maintain good working relationships with numerous executive assistants and other individuals across the company
Demonstrated ability to assume greater responsibility as circumstances dictate
Ability to perform department business while maintaining strict confidentiality and professionalism
Knowledge of all Microsoft Office Suite applications
Knowledge of all basic office equipment
Experience in an entertainment company a plus
Career interest in HR is preferred but not required
Organization and multi-tasking skills with all levels both internal and external
Adept and resourceful with excellent work ethic
Demonstrate initiative, decision-making and the judgment necessary to determine action or approach in non-routine assignments and projects
Able to assume responsibility, function effectively in team environment or independently with minimal supervision
Detail oriented; attention to multiple details and multiple tasks while minimizing errors
Able to prioritize competing requests and manage busy schedules
Team Player-Demonstrates ability to work on a team and willingness to give assistance to co-workers in other areas
Flexibility-Demonstrates experience working in, and a positive attitude toward a rapidly changing business environment

Head of HR Operations Resume Examples & Samples

Oversee a team of managers and individual contributors to ensure timely completion of daily work within specified time parameters and ensure that all daily processes are completed
Lead and engage in mid to long range initiatives and projects associated with functional areas and provide subject matter expertise as needed
Interact with employees, managers, and colleagues in HR and other areas to process requests and resolve issues
Ensure procedures and controls are being followed
College degree and 7 years' HR operations and technology experience
Prior management or supervision experience
Leadership in business process reengineering and/or transformation of highly complex HR systems/processes
Experience executing on continual improvement goals using systems and procedures to maximize quality. Audit management, response, and remediation
Advanced expertise in one or more areas of HR Operations (e.g. payroll, total rewards, talent acquisition, etc). BS/BA College Degree T
Advanced degree such as MS Human Resources, MBA, etc
10 years of post college work experience or advanced degree
Management consulting background

HR Operations Supervisor Resume Examples & Samples

Manage our employee benefits program, ensuring employees are aware of the benefits and conditions (e.g. health, CPP Fund, RRSP, Short & Long Term Disability and leave etc.)
Delivering accurate offers and relevant paperwork to future employees in an efficient and professional manner
Managing new starter onboarding procedures in a manner that promotes a positive experience for the employee and minimizes risks for the business
Supervise the relocation of international hires including work permits, flights, accommodation, relocation packages etc
Establish and maintain up-to-date/accurate employee data, reports and personnel files using HRIS
Provide advice to managers/employees on Animal Logic’s HR-based policies and procedures
Keep abreast of changes to legislation that impact employees in our workplace and implement changes/improvements
3 years’ experience in a HR supervisor role
Experience in supervising a team
Working knowledge of immigration legislation as it pertains to hiring an international workforce
Ability to multitask and excellent time management and prioritisation skills

UK HR Operations Account Manager Resume Examples & Samples

Support and/or lead regular service reviews with business to ensure transparency and accountability to service performance, to achieve this you will
Previous people management experience required
Proven ability to communicate effectively and influence at all levels across the organization is essential
Ability to work effectively in a matrix and virtual environment and building strong relationships with stakeholders is essential, with a proven track record of leading a team of individuals, regardless of formal reporting relationships, towards a desired objective
Strong problem analysis and solving skills, demonstrating ability to consider implications of complex problems and solutions and taking necessary actions to resolution
Experience in HR Shared Services model preferred with strong aptitude with HR systems, and someone who enjoys solution design and process modification
Practical experience of changing models and behaviors
Third-level education with relevant qualification in Operations, Human Resource Management, or Customer Service preferred

HR Operations Team Lead Resume Examples & Samples

Oversee the Onboarding, Life Cycle and Exit processing of External Staff in accordance to UBS global and/or regional policies and in line with country legislative standards
Be familiar with HR system updates and tracking of HR requests via the case management tool
Ensure consistent team performance by adhering to key performance indicators and operational Service Level Agreement
Ensure service quality of team deliverables by exercising key controls
Manage escalations, troubleshooting of incidents and ensuring mitigation plans are in place
Participate and/or support any regular auditing requirements
Support the APAC HR Operations Lead as Subject Matter Expert in your area of expertise for any regional HR initiatives and projects
Manage and motivate a team of HR Operations Specialists
Contribute to the people management strategy (e.g. training, development, engagement, work/life balance, mentoring, succession planning, compensation, retention)
Management of staff communication

Head of HR Operations Resume Examples & Samples

The role requires the proactive review of processes and services establishing new processes and protocols as required, obtaining stakeholder buy-in to those processes and maintaining standards in terms of delivery and compliance
Ensuring that processes for capturing new and amending existing HR data are robust
Team development in the form initially of knowledge transfer and then on-going updates and communication to ensure the team is equipped with the skills and knowledge to provide products and services to the required standard
Managing the tactical planning, for the team and providing support and advice to the team leaders on complex issues
Implementing new ways of working and establishing new parameters with stakeholders as and when required
Contributing to the continuous improvement of the products and services being delivered
Monitor performance against Service Level Agreements (where they exist) and internal standards and policies in order to agree action plans with the Team Leaders to address issues
Monitor our compliance with all our obligations as a Grade A sponsor
Proactive management of relationships with HRBPs and other key stakeholders
On-going management and development of all team members, including setting objectives, work allocation, yearly objectives/PDR setting performance appraisal and, in addition, day to day support for the Systems Training Advisor

Hris / HR Operations Senior Analyst Resume Examples & Samples

High School diploma/GED required; Bachelor's degree preferred; concentration in human resources, business or technology-related discipline preferred
Minimum of 3 years of HR Systems design, development, and support; experience with UltiPro, Taleo and Cornerstone preferred; experience with reporting modules preferred
Advanced proficiency in Microsoft Excel (formulas, macros, pivot tables, advanced filtering)
Exposure to a full range of HR processes, data and technology applications, including compensation management, performance management, benefits administration, onboarding, hire to retire lifecycle, etc. required
Excellent time management and organizational skills, ability to simultaneously manage numerous projects and processes, often under tight deadlines
Proven commitment to client service and teamwork
Ability to handle sensitive situations and confidential information with discretion
Demonstrated ability to interface with internal and external business partners and act as a liaison when needed

Analyst, HR Operations Resume Examples & Samples

Performs quality control and audits of health and welfare plans for multiple benefit programs
Runs data audits, and researches and resolves reporting/data entry discrepancies
Supports HR Operations with ad-hoc projects, special events, reports, data analysis and information requests
Assists with HR transactions including compensation and status changes
Coordinates between HR Operations and Payroll departments on employee transactions
Assists with data updates, imports/exports
Maintains and updates summary information for compensation, benefits and HRIS teams
Documents internal processes, training manuals, and controls
Prepares and distributes human resources reports
Responds to employee inquires and/or escalate to appropriate specialist
Assists with completing salary benchmarks as a backup
There are no supervisory responsibilities associated with this job
Minimum of 3 years of experience in HR analytics required
Advanced MS Excel
Superior customer service and interpersonal skills
Ability to demonstrate proficiency using HRIS applications
Strong proficiency in Microsoft Office products, especially Microsoft Excel and Access
Some compensation experience preferred but not required

Manager Rewards & HR Operations Resume Examples & Samples

Partner with HR on compensation needs (annual rewards processes, restructures, grading projects, classifications, etc.)
Implement and execute global compensation programs (GSMS, Bonus, LTIP, Salary) and annual processes; support the survey data gathering and provide detailed analysis and market specific adjustments of external market data to CoE Rewards
Create and design local programs in partnership with HR leadership following Global policies and in alignment with CoE Rewards
Consolidate, analyse and evaluate market and internal data to identify market trends and developments in rewards-related areas
Provide functional support and training to local users, and submit issues related to SAP (eSyHR)
Oversee tax filing for international employees
Ensure the data maintenance and administration of HR systems
Ensure shared services are handled correctly
Lead payroll service payroll tools, payroll reports
Ensure full compliance with legal, tax and social insurance requirements
Communicate legal requirements and tax implications to employees in matters relating to remuneration
Design, implement and manage local benefits following global and local policies and legal requirements
Provide local statutory reporting as required
Constantly look for opportunities to modify and improve all rewards topics within working field, thinking ahead of the game and taking anticipated future changes into consideration
Select and manage on-going relationships with external suppliers and consultants (e.g. tax consultants, relocation service providers, insurance providers, benefits providers etc.),
Lead, direct, evaluate and develop the Payroll Manager and Benefits Specilialst to ensure that the organisation’s rewards strategy is implemented effectively and that the organization complies with all relevant regulations, laws and employment standards

HR Operations Resume Examples & Samples

We offer you a varied and challenging role in a fast growing company
You will be responsible for payroll preparation, handling of social insurances and contract life cycle administration
You are the main HR contact for our employees and you ensure compliance with HR policies, procedures and current practice
Creation of reference letters will also be part of your main duties
You will actively contribute to a major HR transformation project
At least 2 years work experience within an HR administration function including payroll tasks
Commercial apprenticeship or equivalent; HR brevet successfully accomplished
You have good SAP HCM and Microsoft office knowledge
You are a flexible team player and you work efficiently and are solution-oriented
You communicate confidently in French and English. Any further languages would be an advantage

Senior Manager, Global Services HR Operations Resume Examples & Samples

Manage Global Administration Center operational activities to achieve target key performance indicators, operational level agreements and service levels by executing resource planning to ensure availability of staff and support
Manage transactional and administrative processes (Employee Data Management, HR Reporting, HR Systems Maintenance, Total Rewards administration, Talent Mobility administration...) maintaining proper staffing levels and team member training required for achieving targeted performance standards and service level agreements
Identify opportunities to improve the customer experience by analyzing customer trends and performance measures for opportunities to improve the efficiency and accuracy of transactions and data and increasing the volume of services that can be processed by customers using self-service
Provide professional guidance to multiple reporting lines within the Global Administration Center
Effectively integrates new support requirements into the Global Administration Center as they are introduced by HR special projects and initiatives
Resolve complex process and policy inquiries requiring higher level knowledge and authority and/or interaction with 3rd parties
Vendor management governance and accountability for vendor relationships
Manage and motivate team members to achieve and exceed service standards by identifying staff performance gaps, allocating time to listen, monitor and provide constructive feedback for performance improvement
Define and support scheduled and ad hoc training in order to improve performance and promote continuous learning
Maintain transparent communication channel with the Global Request Management leaders by summarizing and reporting on operational updates and issues to the Director, Global Contact and Administration Center for support, staff planning and development
Work closely with internal and external Service Center colleagues and collaborations with Corporate Services, and Business Unit
Monitor team member’s resource allocation and performance, ensuring proper assignment of cases and workload balancing to deliver targeted Manila Administration Center Service Levels
Understand and deliver on the Key Performance Indicators and operational metrics that are critical to managing service delivery in order to achieve Administration Center Service Level Agreements and meet customer service standards
Manage and monitor operational data and reports daily; constantly communicating performance with team and actively working to identify and implement interventions to maintain service standards
Implement operational practices and reports, including quality audits, standard and ad hoc reports in order to identify issues and take actions to achieve performance goals and targets
Implement continuous improvement opportunities to enhance provision of Administration Center services by reviewing and revising operational processes, policies, and standard operating procedures and work instructions and introduce key improvement plans for execution
Lead team engagement and adherence to a global culture identity for GS HR and establish a set of values to promote achievement and continuous improvement in conjunction with the overall Global Shared Services organization
Leads a culture of inclusiveness and multi-cultural engagement through coaching and feedback to peers and the broader community in HR GS in alignment with the Company's Leadership Imperatives
Develop a strong pipeline of global, diverse talent within the Manila Administration Center team and across the Request Management team. Enable a Credo-based & High-Performance Culture within team
8 - 10 years progressive Administrative Services / Customer Service experience, preferably with a concentration in the delivery of HR Services
Strong leadership skills; operates as a global leader with understanding and appreciation for regional differences
Relationship management, coaching and collaboration skills, with leaders at all levels and key stakeholders
Experience using Service Center technologies, ticket management, knowledge management, telephony / IVR, document management, etc
Leverages critical business and HR analytics and reporting within an HR function to manage and monitor performance and business results
Experienced in development and reporting of HR analytics to manage performance and drive data-based decisions for HR and the organization
Experience executing on integrated HR solutions
Strong capability in assessing, hiring, developing and coaching talent; developing a high performing, diverse and sustainable talent pipeline
Track record to drive business results – identifies and capitalizes on opportunities, identifies risks/issues, assesses implications, formulates recommendations, and drives sound decisions that deliver results
Ability to provide clear direction quickly and on-demand
Ability to work effectively in a fast-paced environment, handle multiple projects, and daily planned and unplanned operational activities
Excellent written and verbal communication abilities; formal presentation and facilitation skills
Can be trusted to maintain confidential information
7+ YearsHuman Resources

Coordinator, HR Operations Resume Examples & Samples

Employee Files - Prepare and maintain all domestic employees and benefit files in a paper or scanning/paperless format. This includes filing of all documents, ensuring accuracy of filing, accessing files upon request, creating new employee files and purging old files for storage. Work with Legal as needed to process employees non-competes and track signatures, and to ensure these are properly filed and easily accessible upon demand
Expense reports – manage all expenses for the HR team as well as any invoices for services rendered. Liaising with A/P for processing expenses as needed. Monthly reconciliation of pending HR invoices and communication to Accounting for accrual purposes
New Hire Orientation - Coordinate the onboarding of new employees, delivering onboarding training content, ensuring necessary paperwork and processes are completed, preparation of orientation schedules, and working with relocation, if necessary
Organizational charts – maintain organizational charts as needed
Workday Data Entry - creating new positions and hiring new employees into Workday. Ensuring changes are reported to US Payroll for timely processing. Back up the driver payroll process, and prepare and send out driver load pay statements after each payroll
Employee Support - First line of customer service for payroll/benefit questions from employees. Any new hire information, transfers, promotions and other employment related changes, terminations and any other data corrections as needed
Copier/File Room – Complete copy or scanning projects for department as needed; ensure copier is properly maintained and supplies are ordered as needed (paper, toner, etc.)
Miscellaneous Support – Assist with scheduling and coordinating department meetings; placing food orders for department meetings/birthdays; and assisting with various employee events. Responsible for distribution of incoming mail, as well as preparation and coordination of out-going express mail for HR
Projects – Performs other related duties and HR projects as required or assigned
Associate’s degree required, Bachelor’s Degree preferred
Ability to multitask in a high volume, fast paced environment
Demonstrated proficiency with MS Outlook, MS Word, Excel, Visio, Workday, or an ATS
Minimum of 2 years’ experience in an HR administrative role

Associate, HR Operations Resume Examples & Samples

Develop breadth of skills through cross training, support and execution of other core processes as assigned by management
Drive continuous improvement of HR Operations processes through proactive identification of risks, turn backs and escapes
Partner with external vendors as needed to ensure effective employee and business support. Document and provide feedback on vendor performance to inform Senior Management
Support special projects and requests as they relate to developed areas of expertise
Ensure employee transactions are completed accurately and timely
Escalate issues that cannot be personally resolved to Management in a timely manner to eliminate, or at least limit, any impact to the employee
Support the development, implementation and continuous improvement of processes across HR Operations to world class support

Manager of HR Operations Resume Examples & Samples

Provide strategy and lead change management initiatives for complex operational projects
Manage, publish and present complex ER and HR statistical, analytical and financial reporting
Partner with Employee Relations to ensure quality control and compliance with Audit expectations of CMS case data
Lead in developing, publishing and communicating ER/HR policies and procedures including Employment Handbook, Personal Conflict of Interest policy, Manager’s Toolkit, eConsultant & ER Team site, ER Alerts and other relevant ER/HR communications
Manage HR Policies and Procedures Team that develops, implements, interprets and administers employee policies and procedures to ensure compliance with employment law and consistency with MUFG’s values
Coordinate and administer policy and procedure training and continuing legal education to ER or non-ER areas as appropriate
Provide company policy interpretations
Act as ER liaison to HR Shared Services, Corporate Compliance and Audit Manage RIF package preparation process, termination, and severance processing
Act as the Vendor Relationship Manager for various Employee Relations-related vendor services
Manage Alternative Work Arrangements and WARN tracking
Facilitate annual Trip Reduction Plan and support commuter and parking programs
Act as the commuter and parking benefits resource for WageWorks elections and issues
Participate in mergers and acquisitions activity, including workforce integration
Participate in projects of medium to large size and complexity and/or with cross-functional or company-wide impact
Supervise and provide direction to assigned staff
Communicate effectively with all levels within the organization, including executive management
Demonstrate ability to lead change
Coordinate and manage multiple matters and projects simultaneously
Possess excellent organizational skills in prioritizing heavy workload in a fast-paced environment with changing deadlines
Demonstrate ability to develop and effectively recommend creative solutions to complex issues
Possess knowledge of relevant laws and regulations and proactively manage legal risk – possess familiarity with federal and state employment laws and regulations
Possess superior coaching, counseling, and conflict resolution skills – influence outcomes through respectful advocacy and persuasion
Demonstrate ability to collaborate effectively with other Human Resources functions
Ten or more years of operations and/or project management experience
Experience in an HR function an asset
Bachelor's degree in Human Resources, Business Administration, or combination of related education and experience
Juris Doctor Degree, HR law/legal background, or Compliance background an asset
Working knowledge of Microsoft Office, HRIS - Workday, SharePoint

Associate, HR Operations Resume Examples & Samples

Demonstrated delivery of exceptional customer support, process orientation and continuous improvement focus
Results orientation and the ability to thrive in a fast paced, performance orientated culture
Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements
Attend scheduled EH&S training program
Actively support the organization’s efforts to meet or exceed EH&S goals and plans
Recommend improved EH&S practices

HR Operations Business Unit Manager Resume Examples & Samples

Oversight for regional communications and training initiatives. Establishes standards for communications
Responsible for management of operational process flows, procedures and knowledge tools
Responsible for maintenance employee electronic HR records and responding to requests for employee information from HR, Legal and third parties as appropriate
Senior Management oversight of North America’s Wage and Notices processes
Accountable for performance metrics of the team. Maintains and improves operations by monitoring performance; identifying and resolving problems; preparing and completing action plans; completing audits and analyses; managing quality assurance programs
Commitment to process improvement and best practices implementation. Innovates and manages change . Explores alternative solutions to advance the function strategically; Critically evaluates alternatives and inspires team to take action
Manages risks and controls. Ensures all business risks are identified, effective controls are in place to minimize those risks, and successfully evaluate how those controls are functioning. Promotes culture of transparent and ethical escalation procedures; Leads by example demonstrating ethics and integrity in decisions and actions
Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system/process improvements
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
Recruits, develops and retains talent to build high performing teams. Provides opportunities and challenging assignments for growth of talent
Sets high standards of performance and behavior for team members; Holds team members accountable for their actions; Provides constructive, ongoing performance feedback to staff
Minimum of 10 years of experience working within Human Resources and/or Operations
Good working knowledge of HR business processes and customer service operations
Demonstrated leadership and management abilities
Experience with developing and delivering communications and training materials
Demonstrated presentation and communication skills; ability to influence clients and colleagues
Knowledge of PeopleSoft/Oracle HRMS System is helpful
Proficient user of MS Office Products (Excel, Access, Outlook, Word)
Previous experience with RoboHelp and HTML preferred
Exceptional Project and Relationship management skills
Analytical skills and ability to propose effective and practical business solutions
Demonstrated ability to adjust in changing environment and priorities
Ability to work in an environment where compliance with processes and procedures is a priority
Commitment to teamwork

HR Operations Lead Switzerland Resume Examples & Samples

10+ years of experience in operations and/or human resources within SWITZERLAND,ITALY,SPAIN,PORTUGAL
Fluent in multiple languages
Experience in the area of Industrial Relations/Employee Relations in the market and understanding of applicable legislation and complexity in SWITZERLAND,ITALY,SPAIN,PORTUGAL. Strong appreciation of SWITZERLAND,ITALY,SPAIN,PORTUGAL COUNTRIES Employment law framework & regulatory environment
Advanced experience positively influencing and collaborating while engaging the full scope of their teams
Project management experience
Ability to travel as is needed to manage the country teams and business relations

HR Operations Systems Lead, VP Resume Examples & Samples

7-8 years’ experience in a project management or HR Operations role preferably working as part of a global team
Strong verbal, written communication and organizational skills
The ability to communicate with all levels within the organization
Ability to quickly learn and embrace new toolsets
Strong knowledge of Workday a plus

Manager, N.A HR Operations Service Delivery Resume Examples & Samples

Manage outsourced HR service delivery relationships ensuring compliance with SLAs, contract changes and change requests covering (end-to-end process integration, and continuous improvement of HR service delivery (design, implement, monitor and analyze))
The Manager HR Operations Service Delivery leads HR Deliberate Improvement (DI) acquisition and utilization for global HR and partners with the Global Director in integrating DI into the HR strategy, business partner skill set and execution
The Manager HR Operations Service Delivery drives the sustain project process, coordinating the CR end to end process for HR “Sustain” decision making and escalations for global HR
Key activities of this role are HR process improvement, automation and harmonization, Management of service vendor/provider relationships, governance and performance metrics
Sponsor/lead technical projects to improve HR-aligned technology
Partner with HR operations in management of Corporate HR areas of acquisition/divestiture/integration projects
Administration of IP HR policies
HR BPO Contract Management – strategy, negotiation, and implementation
Partner with global sourcing on invoice issues, performance metrics and vendor selection process
Develop and manage effective vendor and business partner relationships
Outsourcer Improvement - HR outsourcing – Establish and maintain global vendor relationships, support business case analysis and implementation. Partner with Global Sourcing on vendor selection processes and monitors performance metrics and contractual terms. Develop and manage effective vendor relationships
Formalize and implement a standard operating model including service level agreements, project management methodologies, customer satisfaction surveys, and case management. Where necessary, drive change through improvement plans
Standardization and Automation – identify technology projects that will allow IP to sustain the investment in Project GPS and optimize the HR Service Delivery model
Strong communication and interpersonal skills; ability to work with global, cross-cultural senior leaders to execute strategy
Minimum 5 years of relevant experience in Human Resources, with proven records of increasing responsibility
BS Degree in HR, MS preferred
Practical HR experience in Corporate, Manufacturing and International Paper HR systems experience required
HR BPO contract management – strategy, negotiation and implementation experience
HR BPO experience – 5 years experience in cross-disciplinary functions such as contract/vendor management, call center management, payroll processing, workforce administration, technology
Deliberate Improvement Training/certification preferred
Strong business acumen with a good understanding of financial measurements used to measure the success of Service Delivery activities
Excellent process and project management orientation/skill set
Excellent organizational, coordination and project management skills

Director of GBS HR Operations Resume Examples & Samples

Provide senior leadership and strategic direction to a growing team of 65 employees. Motivate the team through change management and continuous improvement as GBS-HR continues to upgrade the skill sets and drive service excellence behaviors
Collaborate with and influence our internal customers in the businesses and functions to engage in opportunities aligned with Raytheon’s Shared Services strategy
Achieve performance results to exceed key metrics (customer satisfaction, cycle time, transaction quality and throughput, on-time delivery (SLA’s), and cost savings)
Drive consistent service excellence to our customers
Communicating & assuring alignment & cohesion across the operations workforce
Drive work group flexibility, adaptability, & agility among managers and employees to ensure we remain a transformation value for the company
A minimum of 14 years of operations or related experience with at least 5 years in a supervisory capacity
Strong leadership and interpersonal skills, specifically related to managing large teams and motivating, coaching and developing employees
Proven ability to act as a change agent
Demonstrated ability to influence key decision-makers and to negotiate with internal constituents across the company, and various functional groups
Outstanding written and verbal communication; strong presentation and organization skills; financial acumen and keen attention to detail
Proven ability to interface at all levels of the organization and maintain strong relationships with senior level customers, peers and team members
Certified R6s Expert or equivalent
Knowledge of CMMI and IPDS
EVMS Level II certification
Proven manufacturing and/or program management experiences
Strong background in Shared Services and HR operations
Familiarity with Industry Shared Services best practices
Strong financial acumen with a solid understanding of Raytheon’s budget, schedule, and ROI processes
Data-driven approach with significant experience using metrics to drive performance and continuous improvement

Mgr, HR Operations Resume Examples & Samples

In charge of full spectrum of HR functions including policies formulation and implementation, compensation and benefits management, performance management, manpower planning, sourcing & staffing and training & development
Oversee payroll & benefits administration and processing, including tax filing
Oversee ADM functions including daily office supplies, regular repair & maintenance, ad hoc office renovation projects…etc
Responsible for coordinating with Global Mobility and providing support on the international assignment of expatriates working in Hong Kong
HRIS/ payroll system development, implementation, enhancement
Provide advices and supports to the management in all HR services and to the line management in proactively resolving the day-to-day human resource operational and staff issues
Lead, manage and motivate HRADM team and ensure high quality service in their deliverables

HR Operations Global Process Optimization Manager Resume Examples & Samples

Drive continuous improvement by partnering with HR and business colleagues and leaders to implement enterprise-wide strategic initiatives
Ensure all processes within the area of responsibility are properly mapped, metrics assigned and monitored and projects defined and prioritized to ensure continuous improvement of all processes globally
Ensures all annual portfolio projects related to Comp & Benefits are appropriately managed, tracked and approved at each stage gate
Partner with the Global Compensation & Benefits CoE Team in the definition of priorities and provide Lean and process design expertise for all global programs and processes to be effectively mapped to the appropriate levels, standard work defined and appropriate metrics in place to monitor process performance
Establish a relationship and network with the Business Unit Process Owners globally to ensure thorough understanding of process improvement needs and best practice sharing
Propose and facilitate process improvement Kaizen events involving all stakeholders of the process in new designs
Ensure proper Voice of Customer and Voice of the Business is gathered as part of the initiative prioritization process
Foster a customer-focused approach to the design and implementation of HR process and systems
Bachelor’s degree in human resources, labor relations, organizational development, business or a related field required, Master’s degree desired
Prior experience as an HR Business Partner, preferably in a large global matrixed environment
Previous experience in a Continuous Improvement role OR experience facilitating HR Process Improvement efforts
Excellent project management capabilities with high visibility and/or global programs/projects
Experience coaching, consulting and influencing of business leaders to anticipate and mitigate risks and link and align HR programs to other programs and strategies
Strong analytical skills and attention to detail coupled with the ability to coordinate multiple tasks
Excellent written and oral communication skills in English; additional languages a plus
Working knowledge of HR systems and technology, including SAP and Success Factors
Strong experience with MS Office (Excel, Project, PowerPoint, and Word) and experience with SharePoint
PMP or formal project management training and/or certification preferred
Lean Process Improvement experience or Lean certification

Mgr Ii HR Operations Resume Examples & Samples

Serve as a key contact window to global system team and manage global HR systems implementation and maintenance across China
Lead the implementation and maintenance of China local HR systems (such as Kayang payroll system)
Update global system interface to ensure mapping correctly to China local HR systems
Build strong relationship with BU and site HRs to gather requirement and feedback on current HR systems; and recommend/propose technical solution to meet requirements
Identify opportunities and drive changes/upgrades to the existing China local HR systems to ensure continuous improvement
Manage HR system vendors and partner with TEIS to ensure ECE to customers
Oversee maintenance and processing of employee records to ensure validity and integrity of the HR data
Responsible for HR data management for Greater China (including Hong Kong and Taiwan), including platform enhancement, transaction governance, data analysis and reporting
Optimize HR system procedures and data management processes, and deliver trainings to system users
University degree and above, with information systems, computer science and related fields background
Around 10 years working experiences in large-scale HR system implementation, especially in payroll system set up
At least 4 years of managerial experiences
Exceptional communication skills, influential style, strong relationship builder, attention to detail and follow-through
Self-motivated, good team player with customer oriented attitude
Be able to travel within China when necessary

HR Operations Director Resume Examples & Samples

Manage solutioning team to complete the myHR/Employee Central deployment to the largest group with US/Canada with 120k+ employees within the planned capex budget
Deploy mobile capabilities on global basis to enhance user experience
Ensure HR Solution is supporting the needs of the business in 80 countries
Manage various projects from design through UAT to change management and ongoing support processes
Continue to improve ongoing solution capabilities and work with SAP product team to ensure gaps are on the roadmap
Global self-service adoption rate improvements of all countries to hit 70% MSS
AOP planning, costing and budgeting for initiatives related to solution
Successful deployment of quarterly product releases
Continue to stabilize and improve solution and its integration with various service providers. Determine business case for work in light of changing platforms
Partner with change management to provide ongoing education and communication to global stakeholders. Identify training gaps based on data issues and feedback. Provide ongoing training by ensuring updates to training materials, forms and reference documents as well as facilitate training sessions in various forums
Provide clear metrics and data to provide accurate assessment of operational performance on a period basis
Establish priorities for defect resolution and enhancements for foundational platforms
Provide direction for solution testing to ensure comprehensive UAT on all system changes
Lead content development for regular HR update calls by aligning on relevant topics with team members and preparing/delivering presentations on various topics
Experience in implementing and supporting SAP HCM and Employee Central
Experience managing teams of internal and external parties across geographies
Requires strong communication and consensus building skills
Requires strong organizational skills to deal with multiple workstreams, varying requirements, and ability to assist in prioritization - The ability to balance multiple priorities in a fast-changing environment is necessary for success
Ability to work with Business in bridging the gap between understanding of requirements, functional specifications, testing, and delivery
Experience leading testing efforts and defining testing plans, test scripts, documenting expected results
Strong data analysis capabilities and ability to work with large volumes of data. Ability to utilize MS Access and advanced Excel
Customer service focused with a sense of urgency
Effective problem solving skills, high degree of initiative and creativity with a quality focus and strong attention to detail

HR Operations Lead Resume Examples & Samples

Lead global HR Operations projects as project/process manager
Strong employee relations and supervisory skills
Oversee transition of processes to/from Mumbai Operations
Establish infrastructure to keep the HR Ops team informed and aligned on key priorities
Ensure compliance with regulatory requirements across geographies
Collect data and produce routine dashboards to document trends and record progress
Serve as cross-functional resource and ambassador across HR disciplines
Consult with other HR disciplines on matters impacting the employee life cycle
Engage others in robust review and development of HR policies
Create presentation materials and corresponding back-up analytics/data for Executive review
Assist with leadership and management of HR Operations team
Support timely and accurate delivery of complex HR services, managing escalations as needed
Develop leadership capability through hands on mentoring, coaching & rewarding team
Provide infrastructure to support self-directed team growth, such as options for scheduling, technology and knowledge creation
Engage with leadership team to drive the vision & culture of HR Operations and Willis
Five (5) years or more of Human Resources experience and strong HRIS setup, knowledge, security, and functional expertise
Three (3) years or more of experience independently leading projects and initiatives
Broad knowledge of ‘best in class’ human resources concepts, practices and processes
Strong PC skills with advanced knowledge of Word, Excel, Power-Point, Outlook, Sharepoint, and Service Now
Prior experience entering and maintaining HR data and transactions within an ERP or HRIS system
Advanced organizational, time management and communication skills required
Experience using data to tell a story, in support of project recommendations
Strong managerial courage, personal resilience and ability to lead others through change

HR Operations Administrator Resume Examples & Samples

Business degree or related field and 5 years office administration in a fast paced work environment and/or an equivalent amount of education and experience
Experience with facilities administration, in a start-up environment strongly desired
Strong office technology and computer skills (MS Office – Word, Excel, PowerPoint)
Strong communication (verbal and written) and vendor management skills
Adaptable and able to multi-task in a constantly changing environment

HR Operations Intern Resume Examples & Samples

Starters – preparing offer packs. Preparing references checks
Employee records (paper and electronic files) - Maintain accurate, up-to-date records by preparing, processing, scanning and filing documentation relating to employee changes/issues in a timely manner
Producing general contractual documentation – drafting offer letters, contracts, extensions, salary changes, job title changes, etc
Benefits support – Monitor the beneftis offering
HR Systems – Support testing and implementation of new HR systems, maintain and update several HR systems
Reporting – prepare reports as required from different databases
Ad hoc Administrative work
Recent Graduate or studying towards an HR qualification
Ability to prioritize workload on a daily basis
Fluent English (both written and verbal) is required. Knowledge of any additional European language is an asset
Attention to detail and ability to maintain confidential information
Strong written, verbal, and interpersonal communication skills
Self-motivated, proactive, and capable of working on own initiative with limited supervision
Enthusiastic, with a positive attitude

HR Operations / Generalist Resume Examples & Samples

Administers health & welfare plans as well as work with retirement plan. Processes required documentation to ensure accurate record keeping and proper reimbursement
Responsible for managing day to day Operation employee relations benefit and progression issues for operations
Coordinate implement/maintenance of Human Resource Information System (HRIS)
Assist with development/implementation of performance evaluation and rewards system
Responsible for completion and accuracy of all personnel files. Conducts audits as needed and/or directed
Assist preparing new employee orientation package
Assist in the implementation of HR initiatives; Training & Development, Employee Recognition, Community Involvement etc
Assist in facility training requirement
Assist with payroll on the timesheet review for approval
Assist with policies, handbooks, travel resources list updates
Perform other projects/assignments as assigned
Min. 5 years of HR Generalist experience
Advanced computer skill
Strong organizational skills are essential to provide timely administration of assorted duties
Prefer high analytical ability to sort and apply information
Knowledge of employment laws affecting the work place Ability to maintain confidentiality regarding sensitive information
Knowledge of general office procedures

Business Process Analyst, HR Operations Resume Examples & Samples

Define/design business, reporting, and system processes in the AS-IS and TO-BE states
Analyzes work processes, data relationships, and business needs to translate into reporting, system and/or business process requirements
Provide thought leadership in the most effective and efficient ways to translate, track and validate user needs
Participate in business and technical design, implementation planning efforts and case/model design
Provide innovative means to document/model processes and be able to communicate the processes to all levels of the organization, technical and non-technical resources
Identifies gaps or interim program/process support needs and develops related tools and templates
Works with developers/project teams to verify functional performance and preparation for delivery
Support the entire project and development life cycle, including the development of technical documentation and deployment documentation as required
Provide innovative ideas to business programs, technical solution and day-to-day operational activities
Bachelor's degree in a business-related course of study or equivalent
Generally requires2-5 years of related experience participating in projects, process documentation, process improvement initiatives, etc
Able to demonstrate a high level of skill in Visio, Word, PowerPoint and Excel
Demonstrated ability to elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Demonstrated ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Demonstrated ability to proactively communicate and collaborate with customers to analyze information needs and functional requirements and deliver tangible results (end-to-end documentation, use-cases, process flows, Business Process Designs, etc)
Demonstrated ability to develop requirements specifications according to standard templates, using natural language
Demonstrated ability to successfully engage in multiple initiatives simultaneously and work independently with users to define concepts with the guidance of a project leader
Possess strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into system and operational requirements
Demonstrated excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
Experience in HR and/or supporting international processes preferred

Mgr, HR Operations Resume Examples & Samples

Develops policies and procedures for payroll process and timekeeping
Supervise the preparation, documentation and disbursement of all payroll cheques / direct deposits, payroll taxes
Meets all government reporting requirements for payroll taxes, withholding and employer contributions
Liaison with the vendor to make sure the social benefits smooth operations
Support business HR in the annual budgeting calculation to make it align with company guideline and practice
Responsible for payroll audit
Other ad-hoc tasks assigned by the manager or support to the HR team
Around 10 years working experiences in HR field
Familiar with labor law & government policy
Ensure an consistent accuracy in data management
Analytic, detail oriented, and high sense of responsibilities

Supv Iii HR Operations Resume Examples & Samples

Supervise on-board/off-board/internal movement process
Manage contract renewal & probation process
Manage personal files and responsible for e-filing project
Support BUHR and labor counsel to handle ER cases
Lead other HR admin work like physical check/ long service reward
Support company or Labor Union activities
Coordinate and manage HR vendors to make sure having a good support
Review, develop and improve current working processes, and put the new processes into execution
Bachelor degree or above major in Human Resources or Business Administration related
Around 8 years working experiences in HR field
Will be energized by tough challenges and stress
Quick learner and strong adaptability
Proficiency in both written and spoken English

VP HR Operations Resume Examples & Samples

Bachelor’s Degree in HR or related field, or experience in lieu thereof Experience in a client focused, consultative organization
Significant experience of at least eight (8) years in a leadership role in the hospitality or similar industry
Demonstrated ability to serve as a consultant at the highest level of the organization
Basic computer skills on Word, Excel and able to navigate through the internet
Ability to travel as needed up to 40%
At least ten (10) years of Human Resources experience
International business experience in emerging markets
Coaching certification preferred
Excellent presentation and public speaking skills, as well as excellent written communication skills
Absolute discretion and confidentiality regarding sensitive information
Knowledge of business mathematics, including ability to calculate percentage changes and averages/weighted averages; working knowledge of Microsoft Excel, including ability to understand/manipulate basic spreadsheets
Client oriented mindset
Attention to detail

Supervisor, HR Operations Resume Examples & Samples

Leads the HR operations team to effectively manage, monitor, and improve HR data, systems, and processes
Provides vision, leadership, project coordination, and supervises the HR Operations team
Requires ability to process complex, time sensitive data and information from multiple sources, make recommendations based on this data, and effectively communicate the related required actions to a broad audience including subordinates, co-workers and executives
Provides accurate human capital data to HR and business unit customers as needed
Ensures that current and future business needs are reflected in the development and implementation of HR strategies or plans and that all projects and deliverables are aligned with strategic enterprise objectives
Develops, maintains, and continuously improves processes, systems and technology, measurement practices, and metrics reporting for the HR department
Identifies, creates, and implements process improvements and deployment of innovative methods to increase overall efficiency and effectiveness
Solicits feedback regarding the effectiveness of HR Ops services and activities and modify activities when necessary
Fosters and maintains strong internal relationships with key HR and business leaders
Manages initiatives and projects to drive operational excellence
Supports larger HR initiatives by ensuring continuity and successful delivery of functional services
Acts as liaison with other Honda facilities regarding benefit and policy implementation
B.S. Degree required; Masters’ degree or MBA preferred
8+ years of directly related HR experience with 3+ years leading, supervising or managing an HR team
Previous experience with relevant HR systems, applications, and tools; metrics, data, and business intelligence tactics; and lean process improvement strategies (e.g., six sigma techniques) preferred
Superior project management skills, particularly with respect to organization, prioritization, and time management
Ability to coordinate and manage complex cross-functional projects given multiple competing priorities or perspectives
Ability to exercise considerable judgment in building relationships across all organizational levels and functions
Intermediate to advance skills with SAP, PeopleSoft, TALEO, ORACLE strongly preferred
Significant business and financial acumen, as well as general HR functional knowledge

HR Operations Admin Assistant Resume Examples & Samples

Copying and laminating forms and supplies, as needed
Entering performance management data in Amazon and Temporary systems
Print Amazon attendance counselings sent out by HR and organize with other counselings that need delivering so managers have one complete set of what they need to deliver
Creating and updating orientation packets
Research associates counseling history as needed to confirm correct level for next counseling, dates of prior counselings, etc. or provide summary of performance history for manager to use in making a recommendation for termination. – Focused on Amazon associates
Computer proficiency, specifically with the Microsoft Office suite (Excel, PowerPoint, Word)
Ability to work up to ten hour shifts on your feet

HR Operations Support Analyst Resume Examples & Samples

Create and keep the employee records/files updated in hard copy and electronic version
Work closely with the Country HR to ensure the integrity of the data
Adapts, modifies and updates administrative methodologies, practices and procedures
Supports HR managers, Line managers and employees with regards to HR admin activities

HR Operations Work Experience Resume Examples & Samples

Highly motivated and eager to learn
Enthusiastic team players who can also use their own initiative
Hardworking, with a great attention to detail
Educated to GCSE level
Keen to gain experience within the food & drink sector
Capable of grasping ideas quickly and remaining focused on the task at hand
Comfortable working at a computer

HR Operations Support Representative Resume Examples & Samples

Superior computer skills with online and/or cloud based applications, as well as skill with common Microsoft Office software (e.g. word processing, spreadsheets)
Excellent customer service, communication (both oral and written), interpersonal and organizational skills required
Ability to effectively handle multiple concurrent tasks, as well as frequent interruptions required
Ability to coordinate and maintain multiple tasks simultaneously as well as deliver responses and results within established time frames required

HR Operations Liaison Resume Examples & Samples

Screening applicants for position openings, as well as scheduling interviews, coordinating candidate offers and assisting with on-boarding
Establishing outreach relationships within the Southeast region to develop a pool of future candidates
Support of the annual performance evaluation process
Serving as the primary point of contact for employees and managers regarding employment matters
Assisting with benefit inquires
May be required to secure and maintain a security clearance
Must pass drug testing
Must be able to read and write effectively in English

HR Operations & Shared Services Specialist Resume Examples & Samples

Experience in HR, HRIS and/or IT supporting HR applications is preferred but not essential
Ability to effectively interact and influence at all levels within a large organisation
Innovation in problem solving
High degree of confidentiality as dealing with sensitive employee data, trust and interpersonal skills
Ability to prioritise and multi-task with confidence
Strong customer focus skills and team player who has the ability to work collaboratively
Demonstrates, cross-functional knowledge of HR/Payroll processes and their impact on stakeholders
Experience of improving HR processes to maximize efficiency & deliver quality services.HR Operations

HR Operations Program Manager Resume Examples & Samples

7+ years of relevant experience
Extensive experience in global events operational management
5+ years of experience in business analysis or analytics role
Brings strong operational and execution skillset with effective prioritization capability
Maintains high quality user experience, while effectively managing high and moderate customer touch experiences
Excellent project management skills, attention to detail, and demonstrated ability to deliver programs globally and at scale
Brings clarity to situations that are less defined or ambiguous
Ability to manage multiple internal and external stakeholders simultaneously
Effectively collaborates and influences across teams, stakeholders, etc
Strong oral and written communications skills, connecting context and message
Possesses financial acumen and strong analytics skill set - translating data into insights
Demonstrated success in guiding vendor teams to deliver consistently high quality results
Understands the connection between rich participant experiences and learning that has impact for the participants - and is passionate about delivering both

100

Business & HR Operations Professional Resume Examples & Samples

Bachelor’s Degree from an accredited college or university in business or a related field
Five years of progressively responsible administrative and/or operations experience
Management and operational experience in a university bookstore
Master’s degree in business or associated field
Experience in a retail environment involving Operations and Human Resources

101

Human Resources Assistant HR Operations Resume Examples & Samples

Draft supporting communications and training materials for various HR activities
Assist with the development of standardized templates
May act as a liaison with other internal departments (security, facilities, etc)
May assist with the delivery of on-site HR programs (benefits fair, awards program, etc)
3+ years of related, professional experience in an office environment
Demonstrated ability to multi-task and complete assigned duties with minimal supervision
Candidate must be able to multi-task and be comfortable working in a very fast-paced, goal-oriented, team environment

102

HR Operations Supervisor Resume Examples & Samples

Provide benefit systems and HR operations support to the HR operations team. This includes ensuring data integrity of payroll processing and services in an accurate, timely and cost competitive manner. Provides support and analysis for calculations related to executive compensation plans and transactions. Makes quality decisions based on judgment, technical, analytical, system, and benefits knowledge. Support payroll processes in order to implement process improvements. Identifies opportunities for synergy and integration of processes
Lead staff to meet daily and cyclical operational needs and initiative goals. Evaluate and assign workload and establish priorities on a regular basis. Lead a cohesive and motivated team that meets the customers’ needs through effective coaching and feedback. Responds to and resolves staff and customer questions and concerns. Oversee benefit system administration; benefits file management, training and quality, and HR systems. , Manage performance and development through the use of corporate policies and procedures
Assist with data and time collection systems. Actively partners with HR Operations, payroll and accounting in the design, functionality, and effectiveness of the payroll module and time collection. Partner with the team that processes pay to ensure data integrity and compliance with all federal, state, and local laws. This integral involvement in implementing the appropriate technology solutions results in the successful achievement of corporate and business unit objectives. Manages staff to provide enhancements, security, testing and problem resolution during system upgrades, as well as routine maintenance and constant review and analysis of applicable data
Lead annual cyclical processes by coordinating resources and timelines across HR. Solve complex problems and participate in special projects that may include developing new procedures and training others on the new procedures. Review the quality of work completed in a regular basis to ensure project deliverables are met
Oversee training and development initiatives for HR Operations. Ensure that audit controls are implemented for the HR service center and payroll and monitored and align with defined quality, quantity, and documentation standards. Maintain a high level of confidentially and data integrity, ensuring continuous integration of quality feedback

103

HR Operations, Lead Resume Examples & Samples

Consults with practice HR to answer routine HR Operations questions and resolve screening discrepancies
Manages the escalation of HR Operations
Develops streamlines processes, develops standard operating playbooks
Liaison with Shared Services partners on various out of compliance requests or issues
Work on assignments where ability to recognize deviation from accepted practice is required
Run HR reports for client organizations and follow up on requested information. Assemble custom/manual reports for various audit requests
Dashboard reporting on status including I-9 E-Verification & background check
Key skills and abilities include strong organizational skills, effective communication and documentation of issues, and prioritization in a high transaction volume environment with quick response timelines
Looking for a dynamic professional capable of critical thinking, problem solving, team work, and getting results
Answer routine manager questions filling the gap between the Shared Service HR, practice HR and front line manager
Assist practice HR with understanding and resolving background screening escalation discrepancies
Research question/problems with external vendor and holding them accountable to SLAs
Provide daily audit and tracking of open background check screening cases
Monitor open background check & I-9 E-Verification screens to ensure completion in a timely manner and provide regular dashboard up-dates to leadership
Prepare and send background screening letters
Review and resolve audit errors for I-9 system escalations
Assist with Severance package documents
Respond to various Legal and Compliance team requests
Assist as required with new acquisition employee on-boarding
Collaborate on communications for practice HR for the Shared Services Team and liaisons with Corporate Communications team an needed
Through the year manage employment posting, affirmative action, relocation, severance process, unemployment, exit interview, etc. HR and manager system/process access, My Oncology Workspace, HR Policies for The Network, communications for shared service and vendor management including contract Service Level Agreement Accountability, contract renewal, invoicing, etc…
Other assignments as assigned

104

HR Operations & Records Coordinator Resume Examples & Samples

Data entry and verification of employee information
Creation and maintenance of employee personnel and medical files in various formats
Respond to inquiries and requests for confidential data
Retrieve and manage electronic documents in a secure manner while maintaining audit trails
Conduct data audits and maintain compliance
Maintain organizational charts for the company
Assist users with the human resources self-service system, MyAdm
Provide assistance to managers during workforce events
Assist users with the Electronic I-9 and E-Verify system
Closed location personnel and medical file management
Update process documentation, manuals, and SOPs, as needed
Engage in cross-training on HR Onboarding responsibilities and provide back-up work, as needed
Ensure confidential data in the workspace is compliant and secure
Recommend and implement process improvements and system enhancements
Successfully relates to and works with a diverse workforce in a variety of positions
Promotes ADM core values

105

German Speaking HR Operations Team Leader Resume Examples & Samples

Lead Global Operations HR processes
Ensure that high standards of accuracy and quality are maintained, taking accountability for compliance with relevant legal and GE policy requirements
Develop strong working relationship with the partners, ensuring effective communication and early identification of requirements and service issues, follow-up on complaints
Champion training and induction process for new team members and role changes. Identify training needs, develop training plans, coordinate training and induction activities
Productivity/Costs against plan
Ongoing simplification & standardization targets
Strong collaboration & communication skills
Excellent customer & stakeholder change management skills
Strong communication & presentation skills (including fluency in German &English)

106

German Speaking HR Operations Process Expert Resume Examples & Samples

Daily monitoring of performance against service levels and workload distribution
Trainer for new team members and delivery of line manager and HR manager trainings via phone and WEBEX
Maintain calendar of monthly and yearly tasks, update monthly checklists as necessary
Drive implementation of enterprise standard tools and processes – leading project streams as required
Review and own process documentation – manage maintenance schedule with the team
Ensure that appropriate controls are in place, taking accountability for quality and compliance with relevant legal and GE policy requirements
Proactively represent the Budapest team within the OneHR team for Germany (attendance of calls, presenting status updates, building relationship and credibility)
Beneficial
Accountability & Ownership
Professional maturity
HR Administration Expertise
Planning and organization

107

Senior Analyst, HR Operations Resume Examples & Samples

Provide select training to center support staff as it relates to MSS, policies, procedures, related to HR Operations
Appropriately manage/track all requests for accommodation (including workstation and modified schedules) with appropriate review/approval
Support business partners in use of all self-service vehicles and other HR Systems
Create and run reports. Analyze, research and prepare data for management review
Provide database management support
Handle, research, and respond to employee and manager inquiries; ensure compliance with State and Federal regulations and with all Company policies; escalate as appropriate
Utilize on line absence management reporting tools to provide support for absence management activities
Appropriately manage reinstatement and job posting related to leave management
Manage all applicable Applicant Tracking System transactions accurately and appropriately Provide timely/thorough information for preparation/follow up for UI hearings
Support in the execution of on-boarding employees (NEO prep, enrollment prep)
Analysis and decision-making: Some analysis is required, normally involving selecting, combining or rearranging data to arrive at logical conclusions
Simple sorting of data or the creation of charts would reveal facts about the data. Recommendations would be made
Respond to inquiries from other areas within HR
Experience working with HR, Payroll and Timekeeping systems (preferably Workday)
Experience with data input and data maintenance, including audit processes and data quality
Experience prioritizing workload to meet business and meeting processing deadlines
Ability to manage multiple priorities concurrently and handle pressure situations effectively and professionally
Associates degree or equivalent experience
2-3 years of experience in HR Operations or an HR related function
3 Years customer service experience
Good verbal and written communications
Proficient in Microsoft Office suite, including Word, Excel, Access and Powerpoint

108

HR Operations Resume Examples & Samples

Accountable for performance of the Service Delivery team(s) in meeting all operational metrics for HR Admin and Payroll functions – accuracy, timeliness, customer and HR partner satisfaction and net promoter score (NPS)
Accountable for achieving three key priorities: 1) Financials, 2) Controls and 3) Customer & HR partner satisfaction
Responsible for delivery of HRSS scope of services including oversight of all payroll and HR administration functions to ensure compliance with established financial, legal and administrative requirements
Accountable for Payroll and other vendor management, identifying and resolving issues, holding regular meetings in a timely manner and ensuring all compliance requirements are met
Responsible for managing Senior Business Management, CHRO, HRPS Hub and Finance stakeholder relationships and expectations
Conduct monthly CHRO / HRPS Hub management and HRSS Services Review meetings and regular meetings with HR
Communicate and manage team performance expectations, reinforcing goals, providing coaching and feedback on performance to HRSS regional standards
Lead team in daily huddles, discuss and continuously improving on key operational metrics
Accountable for maintaining resourcing levels, quickly filling vacancies and multi skilling team members to eliminate single person dependencies and risks associated with a multi-function small team
Proactively identifies and resolves issues using the global incident reporting process with appropriate escalation to the EMEA Head of Service Delivery and communicating with stakeholders until closure
Provides appropriate recognition and rewards to team members and partners throughout the year
Proactively leads team to identify and implement continuous improvement initiatives to improve accuracy, and strengthen controls to achieve annual productivity goals
Research and analyse business requirements to develop logical solutions and establish best practice procedures
Accountable for change management activities
Manage projects in compliance with Global Project Management methodology to ensure project go-live within agreed scope, time and budget
Conduct due diligence, prepare gap analysis and coordinate the change management efforts through planning and coordinating trainings and stakeholder communication
Manage stakeholders efficiently during the whole project; critical tasks include kick-off meeting, regular status reporting, presentation of analysis and risk/issue management
Work closely with the Operations teams to identify process improvement opportunities and continuously promote lean and reengineering culture within the organization
Develop required project documentation and ensure legal and compliance clearances are in place
Degree or postgraduate degree qualification, HR or Accounting/Payroll degree qualifications preferred
Experience working in an HR operational / Payroll / Shared Services environment preferred

109

Analyst, HR Operations Resume Examples & Samples

Entry level
Experience in HR applications such as: HCM, payroll, time/attendance, talent management, compensation or recruiting a plus
Ability to multi-task and overcome obstacles to meet critical deadlines
Must be a quick learner with excellent analytical and research skills
Capable of delivering strong attention to detail, accuracy, problem-solving, critical thinking
Ability to communicate, both verbally and written, with a high level of confidence

110

HR Operations Intern Resume Examples & Samples

Sophomore/Junior enrolled in Human Resources courses
Knowledge of basic Human Resources principles and concepts
Knowledge of benefits administration
GPA must be at least a 3.5
Available for a minimum of 24 hours per week

111

VP, Total Rewards & HR Operations Resume Examples & Samples

Lead the design, delivery and administration of CTC’s Capital Accumulation and Employee Benefit programs by: supporting the CAP committee; analyzing and reviewing plan designs for alignment with Total Reward strategy legislative compliance; consistent with market best practices and well understood and valued by participants and building and executing supporting processes in an efficient, accurate and timely manner
Direct the design and delivery of CTC’s Senior Leader and Employee compensation programs including Base Salary, Annual Salary Review, STIP and long-term incentive programs by: benchmarking CTC against external market surveys; maintaining market competitive pay ranges and incentive plan designs; measure, monitor and continuously improve the Total Rewards programs, processes and tools
Support mandate of the MRCC and SVP, Talent by: providing detailed analysis as required on plans and programs; providing materials and analysis in preparation for Committee meetings
Evaluate, enhance/develop, and implement Human Resources practices in the organization that support the strategic plans of the organization, but that are also in compliance with relevant federal, provincial and local regulations in all geographic business locations. Determine appropriate resourcing to achieve strategy
Manage key external vendor relationships that support service agreements and maximize our investment (Manulife, and Sun Life)
Engage and empower the team in the design, implementation and maintenance of various talent programs and processes
Lead team to support the ongoing operations and the future development of Employee Benefits, Health and Safety Programs and HR Policies and Practices that make CTC the choice of Employees
Lead team in support of the HR transactional and reporting systems for the organization
Provide leadership and overall direction and foster a high performance team environment
Minimum 10 years experience working in Director level or above HR positions
Bachelor’s degree in Human Resources, Business Administration, or related field at minimum with a Master’s Degree in Human Resources/Organizational Development or MBA preferred
Proven expertise in the area of compensation management and total rewards programs
Experience presenting to senior leadership and Board of Directors
High levels of resourcefulness, influence/organizational savvy, execution skills (strategy through implementation) as well as executive presence/impact are critical to the success of this individual
Demonstrated experience in leadership and mentoring a team
Proven experience managing projects and working effectively under pressure in a fast-paced environment
Understanding and application of human capital metrics

112

Associate HR Operations Service Delivery Specialist Resume Examples & Samples

Help run by individual sections of HR administration
Preparation of references, copies of employment documents requested by employees
Filing and storing documents
Documents archiving. Working with contracting company on storing documents outside the company
Work on projects as assigned by HR Ops team leader
Assist in HR document circulation in an appropriate and controlled manner (scan, copy etc)
Higher education - Human Resources, Management,
English – intermediate level
Intention to develop in HR
Positive mindset, responsible, initiative
Strong interpersonal skills, team-player

113

HR Operations Representative Resume Examples & Samples

Answer general HR questions from employees and managers
Minimum 2 years of progressive HR experience required
Strong project and process management skills
Excellent computer skills and proficiency in MS Office Suite

114

Specialist, HR Operations Resume Examples & Samples

Bachelor's degree in any field
Minimum 0-4 years’ experience in compensation & benefits and/or database management or Human Resource related experience
SKILL
Basic analytical skill, Database/Microsoft proficiency required
Excellent customer service skills, good personality, strong leadership
Other Requirement
Comfortable and experienced in processing workflow, transactions and data changes using Workday, Taleo and other HR systems
Excellent written, oral, and interpersonal communication skills
Strong analytical, problem solving, and, organizational skills

115

HR Operations Support Analyst Resume Examples & Samples

Research, troubleshoot, and resolve system and processing issues
Projects as needed
Support with the coordination and administration of onboarding tasks
Support with troubleshooting and resolving employee discrepancies with payroll, vacation time, benefits issues, and other related inquiries
Support with troubleshooting and resolving HR system questions
Coordinate leave of absence and worker’s compensation claims through appropriate vendors
Support interpretation and administration HR policies and programs (compensation, benefits, etc.)
Maintain employee files, both electronic and hard copy as needed
Detailed oriented with the ability to multi-task in a fast paced environment with tight deadlines
Demonstrated passion for teamwork and customer service
Process minded, with the ability to compile, code, categorize, calculate, verify or process information or data
Laser focused on details with a passion for “getting it done right”
Demonstrated ability to administer/manager company policies and initiatives: project management skills

116

Senior Dir, HR, Operations Resume Examples & Samples

Must have 12+ years of global human resources experience, inclusive of positions managing Compensation, Benefits, and HR systems
BA /MA or equivalent
Must have experience supporting HR needs for both large public companies and small entrepreneurial companies
Must have 6+ years managing and developing HR subordinates
Experience with SOX protocols
Must have strong knowledge of HR systems, preferably Oracle
Experience working with Board of Directors is preferred
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117

HR Operations Support Resume Examples & Samples

Possess ability to work on high complex data management requests
Should be able to maintain confidentiality of data
Ensures appropriate escalation of any issue that is adversely affecting work
Ensures adherence to quality / accuracy and timelines
Sharing knowledge / best practices with team so as to contribute towards improved level of team performance
Achieves or exceeds set targets and works as part of a team to fulfill Service Level Agreements (SLAs)
Should be able to cross learn different processes
Should be multitasking
Basic Computer Knowledge & Exposure on SAP HR is preferred
Candidate should be ready to work in shifts

118

HR Operations Support, Mis Resume Examples & Samples

Working on the employee engagement Survey process including sending out the surveys to the participants using SurveyMonkey, generating the survey results, building the metrics and Analysis around the same
Might be required to provide ideas to help design reporting formats to provide accurate information in a clear and concise manner
Solve the ad-hoc requirement of the customers related to organizational information for critical decision making
Shift timing – 1 PM to 10 PM IST (Willingness to work in rotational shifts, if required)

119

HR Operations Support Resume Examples & Samples

Should maintain data confidentiality
Support India HR related activities
Proficient in written and oral communication
Working knowledge of office suites
Typing skills
Analytical Skill
Willingness to work in night shifts

120

HR Operations, Global Mobility Analyst Resume Examples & Samples

Bachelor degree or related experience required
4+ years' experience in global mobility, preferably with some financial / tax/ technical background
Ability to build strong working relationships across all levels and functions of the organization and with 3rd party vendors. Strong demonstrated analytical skills and experience with global HR Systems - exposure to expat processing a plus
Effective problem solving skills, high degree of initiative with a quality focus and strong attention to detail with minimal day-to-day supervision
Ability to proactively identify potential or actual risks and issues, propose solutions and highlight concerns to leadership. Ability to prioritize and handle a high volume of requests

121

Specialist, HR Operations Resume Examples & Samples

Manage the global transfers and promotions process effectively and within timelines
Partner and communicate effectively with internal and external stakeholders
Adhere to metrics and procedures of aligned HR Operations processes
Generate MIS/reports and perform data analysis from time to time
Maintain accurate records and database for internal and external usage
Basic to intermediate knowledge of MS Office (Excel, PowerPoint)
Should be fast paced and able to handle deadlines and turnaround times
Excellent communication skills (Including verbal and written)
Strong interpersonal and coordination skills
Should possess high energy levels, self-motivated and driven person to meet the ever-changing demands of a dynamic department
Should be a fast learner, efficient and consistently detail oriented

122

HR Operations Administrator Resume Examples & Samples

First point of contact for all HR enquires via emails and telephone
Managing full life cycle of transactional HR activities for employees
Working with COEs, HRBPs and other stakeholders continually to monitor and improve customer and end user satisfaction
Use data and trends proactively to identify key priorities and activities to support business objectives
Ensuring that HR processes are managed appropriately and effectively to minimise business impact
Work closely with the HR PMO and HR Support teams to ensure delivery and implementation of change activity and system implementation
Previous experience working in an HR Operations Administration role in the past or experience working in a fast paced customer service environment
Good clear communications both written and verbal Administration skills
Ability to work in a fast paced office environment
Experienced user of Microsoft Office tools

123

HR Operations Change Manager Resume Examples & Samples

Degree level qualified or equivalent
HR business partnering or HR Shared Service Centre experience required
Proven experience in project and change management - Ability to identify and lead continuous improvement initiatives and manage change controls
Broad understanding of HR policies, procedures and practices and their application advantageous
Proven experience of having successfully engaged, motivated and influenced a variety of stakeholders. Able to build credibility and relationships with line managers, employees and other HR teams
An understanding of communications frameworks, tools and techniques
Good working knowledge of systems as a tool and ideally Workday

124

HR Operations Partner Resume Examples & Samples

Seamless execution of a full range of duties aligned to leadership & management development of employees to ensure their performance meets and/or exceeds both business and personal goals/objectives i.e.: coaching & mentoring, on-boarding & performance management
Deploy HR Strategy, objectives and KPI’s into country/ region/ function and/or client group
Deliver global concepts, processes, tools and solutions to analyse and define local organizational needs and issues, surfacing them to the Business Partner function when relevant to do so
Contribute to the development of local/regional/global HR policies which are aligned to business goals and local legislative requirements
Analyse HR data for business area to identify opportunities for improvement and implement solutions to enhance service quality and cost effectiveness i.e.: Labour Turnover trends, absence management
Identify training needs within business area and work with L&D to ensure availability of employee development which is aligned to functional and organizational objectives
Work with TA to source and attract top talent into business area through targeted recruitment activities, (i.e.: Global Behavioural Interviewing) to ensure improved talent attraction in achieving business goals that model the PAREXEL values
Support the implementation of all Global HR or SBU related initiatives within business area
Provide expert advice to local management on a range of individual and collective HR issues in
Maintain a positive, results orientated work environment, building partnerships and modelling teamwork, communicating in an open, balanced and objective manner
Working knowledge of HR functional COE’s (Comp & Benefits, Talent Acquisition, L&D)
Ability to produce results under pressure in a fast paced environment
Skilled relationship builder, excellent interpersonal, verbal and written communication skills
Strong knowledge of state/ country/regional legislation and employment law
Willingness to work in a matrix environment and to value the importance of teamwork
Proficient use of HR software system(s)
Flexible and adaptable individual with excellent organizational skills
High achiever with the motivation, tenacity and energy and resilience to see things through to successful completion
Client focused and commercial awareness
Creative in problem solving and ability to operate constructively in a changing environment
Record of demonstrable personal achievement with proven management and leadership skills
Ability to manage large, complex projects and develop cross-functional support
Fluent in English (verbal and written) communication skills is essential
An additional language of Dutch / Flemish would be desirable (fluent in verbal and written communication skills)
Strong previous HR Generalist experience is essential, if this is working in a large corporate environment that would be desirable
Strong experience in coaching managers on employee relations matters is essential
Strong demonstrable experience of UK Employment law is essential and Dutch Employment law is desirable

125

Analyst, HR Operations, Global Mobility Resume Examples & Samples

0-3 years’ Experience working with Domestic/Global Mobility or Immigration programs
0-3 years’ experience working with domestic or global mobility vendors
Understanding of immigration and international tax concepts
Strong Microsoft Word. Excel, Outlook and PowerPoint skills
Attention to detail and excellent organizational skills
CRP or GMS certification
PHR, SPHR, GPHR certification

126

HR Operations Team Leader Resume Examples & Samples

Review all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately
Drive measurable Customer Satisfaction
May be accountable for ongoing management of effective client service relationship in one area of the business, by acting as main point of contact for senior client
Typically 3 to 5 years work experience with previous managerial experience
Fluent English and Polish is a must
Previous experience in business process area e.g. HR, Customer Service, preferably in an operations environment
Advanced written and verbal communication skills; manages internal and external/client comunications with individuals at all levels
Ability to implement business solutions addressing specific needs of functional area or process, by researching Best Practices
Ability to anticipate and identify emerging issues and act upon those that may affect areas of responsibility and affect other teams
Ability to implement new approaches, methods, alternatives, or solutions and identify potential impacts in their own as well as others area of responsibility
Ability to communicate appropriately with people at various levels, both in formal and informal settings

127

HR Operations Administrator Resume Examples & Samples

Excellent verbal and written communication skills (in English and native language): concise, articulate, and confident
Thirst for growth and ability to drive process improvements utilising technology
Exceptional time management, organisational, prioritisation and follow-up skills
Fluency in spoken and written German and/or French and other European languages
Previous experience using Workday or another HR Information System

128

HR Operations Resume Examples & Samples

Bachelor’s degree with a minimum 8 years of functional HR/Payroll process and systems experience
Five or more years of project management experience with emphasis on requirements gathering, prioritization management, and implementation (e.g. resource planning/budgeting, schedule management, critical path planning, project team communication, etc.)
Expert-level proficiency in one or more Workday HCM areas
Experience with Workday Payroll, Compensation, Time and Absence preferred
Experience implementing Workday or other HCM solution
Ability to lead independently during project delivery
Strong “systems / process orientation” with demonstrated analytical thinking, organizational skills, and problem solving skills
Demonstrated experience with process improvement techniques / tools such as process flowcharts, metrics management, control charts, etc
Excellent written and verbal communications, presentation and influencing skills, including the ability to escalate and communicate issues appropriately to the appropriate level internally and externally to resolve
Ability to navigate across departments, establish productive relationships and remove roadblocks
Skilled in developing strategies and tactics, and in determining and implementing the operational requirements necessary for business success
Proven ability to influence people indirectly and build relationships with business partners
Ability to manage a team of people to ensure effective execution of complex initiatives
Adept at understanding and representing multiple business perspectives across complex projects, bringing cohesion, agreement, and alignment toward common goals and outcomes

129

HR Operations Support Resume Examples & Samples

Provide administrative/clerical support to include HRIS data entry, processing invoices and filing
Support the recruitment and selection processes, including maintaining statistics on open requisitions, requisition generation and preparing staffing related reports
Facilitate effective onboarding, including providing training to new employees in benefits enrollment and on-boarding and processing new hire paperwork, including pre-employment screening, e-Verify and I-9 documentation
Support HR projects and deliverables for various initiatives including compensation planning, performance management, TEOA and other special projects
Organize and expedite flow of work to ensure all critical deliverables meet deadlines. Identify areas of opportunity to improve processes and optimize efficiency
Coordinating events such as monthly Lunch and Learns, Open Houses and SubCom’s annual picnic
Creating and updating spreadsheets, PowerPoint decks and organizational charts in support of assigned projects
Assisting and advising employees and managers regarding HR procedures and policies within the specified guidelines
This position requires discretion and sensitivity due to the highly confidential nature of work assignments
Knowledge of HR policies and practices, employment laws and regulations
Ability to interact at all levels of the organization both within HR and throughout the company, including with external parties
Outstanding interpersonal, communication and organizational skills
Highly flexible and motivated individual with an ability to work independently as well as in a team setting
Strong Microsoft Office and general computer skills

130

HR Operations Rep Resume Examples & Samples

Requires a high school diploma 1+ years of transacting experience; or any combination of education and experience which would provide an equivalent background
College degree and PeopleSoft experience preferred
Experience supporting multiple management and ability to prioritize and multi-task in a fast-paced environment is required
Experience working in a high volume area preferred
Ability to be organized and utilize time management is required

131

HR Operations Support Resume Examples & Samples

Perform a variety of human resource support duties
Assist in maintaining all employee´s records and files
Benefit & Sphere card distribution, Universal passes distribution
Assist in informing new employees of human resource policies and programs as needed
Illness & Doctor visit documents collecting
Perform general office support functions and various administrative duties
Prepare all administrative tasks related to the implementation of local initiatives and operational support of designed workforce
Signing foreign employees to health insurance company
Communication with health insurance company and Office of Labour, Social Affairs and Family
Solving everyday´s issues of employees

132

HR Operations Policy Resume Examples & Samples

Education – Bachelor Degree
5+ years of work experience in HR positions, ideally relating to policy, audit, compliance & legal environments
Expert experience in HR policy definition across the employee lifecycle
Strong understanding of internal audit practices and standards
Experience in managing and conducting investigations
Strong understanding of overall HR compliance landscape and best practices (i.e. ACA, etc.)
Experience in working with sensitive information, and maintaining confidentiality
Expert analytical skills to evaluate reports and processes when checking for regulatory compliance
Proven excellent people manager able to lead and motivate a team
Expert Change and Stakeholder Management capability

133

HR Operations Admin Resume Examples & Samples

Computer skills including Microsoft Office Suite (Excel, PowerPoint, Word)
Must be able to work independently, seek answers when help is needed and motivated to seek out additional tasks for completion
Must adhere to confidentiality expectations

134

HR Operations Support Resume Examples & Samples

HR Report Generation - Assists in the development and generation of periodic HR reports and prepares and develops spreadsheets to assist with analyzing costs and overall effectiveness
Advise HR Partners and other internal HQ Departments regarding record documentation to ensure compliance within the organization's practices, procedure, and policies. Facilitate record storage and retrieval from off-site storage area. Support to update training materials, user guides, job aides and additional communications as needed
Respond to inquiries and request, escalating issues as needed to management
Trouble shoots and resolve issues ensuring operational guidelines and policies are followed
Monitor daily personnel action processing: develop and/or modify process documentation to ensure data integrity
Maintain strict confidentiality and act in accordance with policies and compliance regulations

135

VP, HR Operations Resume Examples & Samples

Develop and deliver programs that align to the advice and support to human resource professionals related to hiring techniques, wage and hour issues, discrimination claims, EEO, FMLA, ADA, ADEA, sexual harassment prevention, reductions in force, development and implementation of performance improvement plans, talent development, organizational planning and development, labor relations, workplace safety, compensation analysis, recruiting and retention strategies and benefit programs
Develop programs and facilitate training sessions for hundreds of human resource professionals regarding hiring techniques, progressive discipline, wage and hour issues, discrimination, FMLA and sexual harassment prevention
Continuous review and audit, in partnership with internal Employment Law, Gartner’s employment policies and employment agreements, including non-competition, confidentiality, severance and settlement agreements
Perform and coach HR professionals on internal employee-related investigations relating to harassment, discrimination, claims of unfair treatment and poor morale
Compliance Ambassador for North America and liaison for International Compliance initiatives
Effectively reduce risk on employee relations issues by providing guidance to HR professionals and business leaders on employee discipline and compliance issues
Manage a team of U.S. based HR Associates to help drive consistency and execution of HR processes with a strong focus on improving the associate experience for HR related activities
Involvement in other high impact business projects as needed

136

Senior Assistant HR Operations Resume Examples & Samples

Diploma or Degree in Business Administration or equivalent
Minimum 2 years of relevant experience in HR administration
Preferably experienced in a manufacturing environment
A team player with a strong sense of responsibility for completing assigned duties on time
Possess strong interpersonal communications skills
Ability to interact with working level of the organization
Discreet in handling confidential information
Hands-on knowledge in PeopleSoft (v8.8 and above) will be advantage
Competent in the interpretation of the Employment Act

137

Head of Total Rewards & HR Operations Resume Examples & Samples

Bachelor's degree in an Information Systems, Human Resource Management or a related field of study, a Master’s Degree is preferred
8+ years of HR, Compensation, Benefits, HRIS experience with increasing responsibilities
At least 5 years of experience in people management, in both traditional and matrixed organizations
Experience in developing and implementing comprehensive compensation and benefits programs
Extensive experience with HR systems, data and reporting
Ability to manage expectations of stakeholders on priorities and timelines
Advanced Microsoft Office skills, including Power Point and Excel
Significant knowledge of privacy laws and experience in the creation, implementation and maintenance of data security standards
Experience in applying continuous improvement methodologies to solve business problems and improve operating results and efficiencies (Lean, Six Sigma, TPM, etc)

138

Senior Specialist, HR Operations Resume Examples & Samples

Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Work reviewed for sound reasoning and accuracy
Accountable for the unemployment claims process
Acts as liaison between third party and managers/HRBP's for all unemployment claims
Subject matter expert for specialized areas of Employee Data Management
Utilizes multiple systems to complete transactions (TSRM, Taleo, Workday, etc.)
Performs transaction assessments consistent with control framework
Accountable for service level and business performance goals
Maintains LWI's and call scripts for area
Resolves escalated HR process and policy inquiries requiring higher level knowledge and authority
Conducts data integrity audits as transactions are entered and completed
Bachelors in related field, or equivalent work experience, preferred
2+ years experience in related field, preferred

139

Head of HR Operations Resume Examples & Samples

Excellent organization skills, excellent in her/his execution and execution of the team as well. Ability to set clear tasks to the team members, ensure good performance of the team and full compliance with SLA
Ability to keep focus on several tasks at the same period, high punctuality, excellent in follow-ups when required
5-10 years working in diverse HR functions, cross-sector experience ideal
Good knowledge of Russian labour legislation
Passionate about good customer service delivered within a Shared Service model and driven to act as an ambassador for HR delivery in a Shared services environment
A good knowledge of the shared services delivery model and ability to demonstrate decision making and judgement that is aligned to the shared services model
Ability to influence and drive change in a matrix environment
Work with a sense of urgency without compromising quality or attention to detail
Ability to manage complexity and be highly organised when working under pressure
Computer software package skills and HRIS skills (Excel, Word, PowerPoint, Outlook).HR Operations

140

Supervisor, HR Operations Resume Examples & Samples

Coordinates and supervises the daily activities of operations, or business support staff
Administers and executes policies and procedures
Ensures employees operate within guidelines
Decisions have a direct impact on work unit operations and customers
Frequently interacts with subordinates, customers and peer groups at various management levels
Interactions normally involve information exchange and basic problem resolution
The Employee Data Management (EDM) Team is responsible for ensuring the integrity and efficiency of employee data in our HR Systems
Responsible for coaching and inspiring teammates, upholding our commitments to our customers and ensuring an excellent customer service experience with every interaction
Responsible for ensuring the team's ongoing commitment to operational excellence and compliance with internal controls as well as helping teammates to develop talents and strengths to grow their careers
4+ years of experience in related field, preferred

141

Head of HR Operations Resume Examples & Samples

Responsible for the day-to-day leadership, management and motivation of the AskHR and Payroll teams
Oversee the AskHR and Payroll teams processing of all employee ‘life-cycle’ events in accordance with Company policies and processes, which will include
Previous experience of transactional HR excellence, ideally in a shared service centre or a centre of excellence
Solutions orientated mindset with the ability to work at pace and cope with ambiguity
Strong customer service philosophy
The ability to work to a high degree of accuracy and meet deadlines
Previous experience of using SAP, HR Resourcelink or other HR database preferred but not essential
Strong coaching and people development skills
Experience of vendor management and negotiations

142

HR Operations Resume Examples & Samples

Previous experience of working within an HR Operations / Shared Service Center model
Excellent attention to detail and ability to work under pressure
Organised and ability to prioritise workload
Ability to build relationships with overseas/remote teams
Knowledge of ServiceNow & Oracle Fusion would be beneficial

143

Specialist, HR Operations Resume Examples & Samples

Bachelor Degree with an MBA from Premier Business School
2-5 years experience in a Business Partner role
Possesses strong communication and interpersonal skills and has the ability to quickly establish credibility and rapport with business
Strong problem solving skills, critical thinking, and self-initiative
Excellent written, verbal communication, high quality document and report preparation

144

HR Operations Support Resume Examples & Samples

Creating Reports/ Dashboard from SAP, HRA, Career Connections, iCIMS and other similar HR databases (Prior experience on these databases is not mandatory. However, some exposure will be preferable.)
Accountable for sharing the metrics and dashboards via email and SharePoint with the end customer
Willing to experiment with new tools & technique
Learning Agility in terms of learning about HR related analytics and also for enhancing self- knowledge on Statistical Tools
Advanced knowledge of MS-Excel (including ability to make graphs) is a requirement
Basic / Working knowledge of MS-Word, MS-PowerPoint

145

Generalist Site HR Operations Resume Examples & Samples

Adheres to SYKES policies on ethics and integrity
Assists the US Recruitment team with the recruitment, pre- screening and orientation of qualified new employees to meet the needs of the business
Support Center's compliance with state/federal employment and benefit laws, HR policies, and the support center's personnel policies, procedures, and guidelines
Responsible for center's unemployment claims administration and company representation at unemployment compensation hearings
Actively participates in the Site Safety Program
Maintains records and reports concerning on-the-job injuries and workers compensation
Continually and proactively coaches and counsels the center's management staff on thorough and timely employment record documentation
Supports a union-free environment of positive employee morale, job satisfaction, and positive attitude toward management and its' goals and objectives
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Knowledge of Federal and State labor laws & regulations
Bachelor's degree and a minimum of 2 years HR related experience required; or equivalent combination of education and HR related experience. PHR or SPHR Certification preferred

146

Hris, HR Operations Director Resume Examples & Samples

Provides HR systems expertise and knowledge of IT initiatives and capabilities in recommending new systems or system improvements
Functions as internal consultant to HR service owners to deliver process improvement tools, methodologies and effective facilitation tools
Applies knowledge of industry trends and new methods in information systems and HR as well as business processes
Provides analysis and recommendations to business users and customers
Oversees the specification, development and implementation of new or redesigned systems, reports, and policies and procedures for internal use
Manages relationships with software and hardware vendors, and ensures the development of proper training and documentation for system use and maintenance
Ensures HR systems in production are adequately supported, working closely with IT to minimize system downtime and resolution of systems issues in a timely manner
Consults with other leadership in developing company-wide use of HR systems and reporting functions
May manage specific HR information functions including: Reporting and Data analysis or Web design

147

Specialist, HR Operations Resume Examples & Samples

Graduate of a Bachelor’s degree, preferably related to the social sciences and/or IT (data management)
Preferably with at least 3 years HR/IT experience in an analyst role
Excellent customer service skills with high sense of urgency, ability to listen and respond to customer needs and ability to remain calm in high pressure situations
Comfortable and experienced in processing workflow, transactions and data changes using HR systems and tracking cases in case management tools
Strong analytical, creative problem solving, and, organizational skills
Experience with Workday data entry, work flows and reporting in different work streams (HCM, Compensation, Benefits) is a plus
Proficiency in Microsoft Excel and/or Access an advantage

148

HR Operations Internship Resume Examples & Samples

 Produce reports using data extracted from Colgate's SAP HR database and then conduct analysis of the information using MS Excel and/or MS Access
 Run select weekly interfaces and reports, using automated SAP job scheduler where applicable
 Create and maintain documentation supporting HR processes
 Conduct other HR Operations activities and special projects as required
 Current student with at least 12 months remaining before receipt of Masters Degree or Undergraduate Degree in Human Resources, Computer Science, Business, or related
 Minimum GPA of 3.0
 Availability to work 15-20 hours per week
 Strong aptitude in computer skills and logic
 Proficiency in MS Excel (advanced functions such as filters, pivot tables and lookup functions) and/or MS Access (tables, queries, importing/exporting data) required
Ability to creatively solve problems with a customer focus
Ability to meet deadlines in a fast-paced environment

149

Operational Excellence Analyst, HR Operations Resume Examples & Samples

Support OE Manager with following up on overdue cases to ensure SLA’s are met by HR Operations teams
Prepare Root Cause Analysis, improvement plans and coordinate implementation of those
Support defect management process by ensuring all defects are tracked and properly logged; support team members on what is a defect, proper root cause analysis and on the implementation of action items
Support OE Manager with creating workload balancing tools
Support the HR Operations teams in problem identification, issue resolution and case management
Support with rolling out and maintaining Communication Centers
Support with developing metrics to monitor OE efforts in delivering significant value and productivity improvements in a sustainable manner
A diverse team-environment amongst highly energetic young professionals
A truly international work environment as well as client group (within EMEA geographies)
Competitive total rewards package and full time employment
Great location, close to the city center
University/Bachelor’s degree
Excellent English language communication skills (spoken and written)
Project Management experience (leading or participating) and capabilities preferred
Communication and Presentation Skills
Customer-centric approach
Experience with facing cultural diversity and frequent interaction with other HR associates and OE Leads/Specialists from different HR teams
Technically savvy with knowledge of computer applications and information systems
Experience in Salesforce will be an asset
At least 3 years’ experience in Lean/OE environment, Accreditation in Lean and/or Six Sigma (Yellow or Green Belt) preferred
Lean/OE project and/or improvement implementation experience
Proven experience in data analysis, problem solving and implementing improvements, as well as continuous improvement mindset
Lean-driven OE knowledge with proven practical experience in the use and application of Lean principles and tools
Experience in process mapping
Knowledge around HR Processes an asset

150

AVP, HR Operations Resume Examples & Samples

Continually evolve the MBPS HR Operations strategy increasing effectiveness and efficiency within the various service lines by driving increased utilization of global HR systems and processes using an end to end employee viewpoint, while reducing operational costs over time and proactively managing risk
Lead a multi-disciplinary team including Workforce Data Administration, Payroll, Pension & Benefits Operations, Recruitment Operations and Learning Operations
Achieve balance between global process standardization and meeting locally specific requirements, where necessary
Partner with North American HR Ops counterpart in a large payroll optimization project to improve global governance, standards and controls; implement new technology solutions; streamline end to end processes; and proactively manage risks in this important function
Execute on the regional HR operations hub strategy, continuing to build out our HR capability in MBPS while effectively transitioning work from higher cost locations, as required (e.g. transition Workforce Data Administration from Hong Kong to MBPS and complete the transition of learning admin activities across Asia) ensuring service level agreements are established and regularly monitored with key stakeholders
Manage operational compliance risks for HR services in the assigned countries. Provide leadership by removing technical, procedural and process-related obstacles to minimize risks
Attract, coach, develop and engage a large dispersed HR team across Asia
Establish and monitor service level agreements and performance metrics for assigned services and motivate team members to achieve and exceed service standards. Use employee feedback and HR Contact Centre call indicators to inform areas of improvement and partner with appropriate HR stakeholders to address change management issues and other challenges/barriers
Drive continuous improvement through customer feedback, benchmarking, and seeking system and process improvements
Actively collaborate with and provide feedback to other areas of HR Shared Services, Centers of Expertise (COEs) and CHROs/HR Partners to continually improve managed services
Champion our self-service philosophy in partnership with CHROs, HR Partners and HR Business Solutions by monitoring and gathering feedback on utilization and effectiveness, applying user feedback and driving up global HR systems adoption
Work in partnership with HR policy owners in COEs and Shared Services to achieve global HR policy harmonization which is aligned with the global HR strategy, where appropriate
Delivery of HR services in coordination with COEs/SS and in accordance with service level agreements
Significant people leadership experience, ideally in an operations environment with a globally diverse client base. Knowledge of Human Resources and payroll is a significant asset, as is experience working in Asia
Strong relationship building skills and demonstrated experience leading process and operations optimization as well as transformation and change initiatives
Demonstrated ability to develop and implement a forward looking plan and road map with pragmatic solutions and measurable milestones
Global mind set with cultural sensitivity and understanding of how to partner with key stakeholders to drive change and process improvements across multiple geographies and cultures
Client centricity focus – use metrics, benchmarks and feedback mechanisms to gather client feedback and inform areas for continued improvement and efficiency opportunities
Experience working in a matrix environment - achieving buy-in through relationship building and influence is a critical competency
Leadership courage and the demonstrated ability to influence colleagues and key stakeholders
Demonstrated superior communications skills (written, oral, presentation), including the ability to motivate others and passionately communicate a vision

151

HR Operations Administrator Resume Examples & Samples

Troubleshoot and resolve employee issues related to personnel information and system of record discrepancies
Partner with key stakeholders on managing employee information for HR Business Partners, Payroll, Legal, Talent Acquisition, HR Compliance, management, audit agencies, etc
Collaborate across HR, Payroll, IT and Finance in order to ensure effective systems set up, efficient processes, accurate data and strong business partnering
Support annual benefit enrollment process
Administer document retention and retrieval process through Iron Mountain
Maintain HR file room
Ad hoc assignments and projects as assigned
Minimum high school diploma or GED required
Must pass the Office Skills Assessment with at least a score of proficient on Microsoft Office 2016 (Word, PowerPoint, Excel, Outlook) and type at least 50 words per minute
1-2 years related HR experience
Experience working in a customer service focused fast-paced environment
Self-starter with a demonstrated track record and the ability to multi-task and work with minimal supervision
Proven attention to detail and data accuracy
Ability to maintain confidentiality, exercise good judgment and exhibit a high level of integrity
While performing the duties of this job, the employee is frequently required to sit, and occasionally stand, walk, reach with hands and arms, and climb stairs. Excellent communication skills required including good grammar, voice and diction. The employee must occasionally lift and/or move up to 25 pounds

152

HR Operations Intern Resume Examples & Samples

Implement and prepare process steps and documentation for International Payroll process improvements
Prepare Visio Diagrams for various processes
Support Continuous Improvement activities within HR Operations
Other projects and duties as needed

153

HR Operations Resume Examples & Samples

You know the landscape
You have previously run a large scale Employer of Record (EOR) and/or Contingent Workforce program for a Large Enterprise
You understand nuanced compliance aspects of EOR vendor programs, both domestic and International, and are passionate about only doing business with the best
You are a champion for the end client, both internal and external
Be responsible for overall program initiatives including internal Standard Operating Procedures (SOP’s) and Vendor Policies
Launch new EOR vendor programs
Manage complete vendor lifecycle from RFQ to launch to offboarding
Oversee the day-to-day operational support of all EOR vendor programs and partnerships
Partner with our sales and services teams to deliver high quality customer service and new client onboarding support

154

HR Operations Intern Resume Examples & Samples

Currently pursuing a Bachelors degree in related field, preferred
Applies knowledge and company policies to complete a variety of tasks
Demonstrates a working knowledge of jobs outside area of responsibility
Maintains appropriate licenses, training and certifications
Works on assignments that are moderatly difficult requiring judgment in resolving issues
May assist in recommendation of processes on new assignments
Adheres to all quality guidelines
Works with limited supervision. Work occassionally involves review of output by work lead or supervisor
May provide general guidance or technical assistance to less experienced team members

155

Senior Manager of HR Operations Resume Examples & Samples

Minimum of 10 years of experience in Human Resources or previous leadership experience required
Demonstrated ability to manage a team with varying levels of experience and business acumen and proven ability to motivate and coach others
Responsible for hands-on day to day HR operations while focusing on process improvement
Works to build HR Operations team performance and improve transactional efficiency. Performs reporting and analytics to share departmental service level objectives, success areas, and trends finding opportunities for improvement
Plans, organizes, and coordinates the activities related to the Human Resources operations and functions
Works collaboratively with a variety of internal stakeholders including Compensation, Benefits, Learning & Development, Talent Acquisition and the HR Business Partners to ensure successful administration, service, and implementation of HR processes, procedures and policies
Identifies optimal solutions that meet the needs of the HR Operations function by recommending process improvements, system enhancements and alternatives based on specific needs
Oversees the management of HRIS functionality implementation and maintenance. Ensures the development and implementation of tools and best practice approaches. Ensures the accuracy and integrity of HRIS and Synergy information. Supports development, creation and maintenance of electronic employee records
Builds and maintains collaborative relationships across JHA
Coaches and leads the daily operations of the HR Operations team which includes staffing, development, coaching and support
Engages and collaborates with key stakeholders to create new processes and improve current processes
Communicate and advocate for team members to ensure they are supported and receive development to be successful in their work

156

Senior HR Operations Consultant Resume Examples & Samples

Advanced knowledge of the supported business functions processes/procedures, workflow, systems, and transactions
5-7 Years of relevant experience
Confidentiality and tact in dealing with sensitive employee information
Demonstrated initiative, follow up and problem solving skills
Strong PC skills and knowledge of HCMS and/or case management tools

157

Director of HR Operations Resume Examples & Samples

Experience developing strategic initiatives which align with business goals and budget
Strategic mindset – Understands broader business strategy and ensures we are aligned to deliver accordingly
Strong continuous improvement skills

158

Junior / Specialist, HR Operations Resume Examples & Samples

Administers HR related processes which include preparation of employment contracts, hiring administration, employment pass application, confirmation of employment, promotion administration and processing of staff exits
Prepares and maintains employees files, ensuring accuracy, compliance and confidentiality
Administers employee benefit plans such as liaising with insurance provider on enrollment, cancellation and claims matters, answering staff queries
Administers staff leave and absences in accordance with company policies
Supports the preparation of monthly payroll and ensure prompt and accurate payments and deductions
Collates information required for statutory submissions (CPF, IR21) and annual e-filing of IR8A
Ensures timely and accurate submission of government claims, e.g: NS make-up pay, government paid maternity leave and childcare leave etc
Prepares monthly management reports and collates data required for government or industry surveys (e.g. MOM Labour Market Survey, InfoComm Media Manpower Survey etc)
Any other ad-hoc duties, if necessary

159

HR Operations Intern Resume Examples & Samples

Identify & help design critical capabilities for talent program in PPS Center
Conduct a deep-dive/analysis on current talent gaps
Make recommendations and execute implementation to enhance operational excellence, quality, user experience and consultative advisors

160

HR Operations Expert Resume Examples & Samples

Supporting End-to-End employee life cycle
Tools management
Operations support to employees and LMs
Global Mobility operations administration
Work Permit Management for the country
Preparing Employee service related certificates, including Employment, Bank Related and VISA travel related
Vendor management for HR offered benefits
Medical policy administration support for the country
Employee data management, including Employee Personal file management
Supporting and responsible for HR Operations internal and external Audits
Conducting Employee trainings on HR Processes and Tools
HR Operations Enhancement Projects
HR Policy and benefit administration
CMT Tool, Answering and handling employee queries related to HR Policies, Process and Tools through the HR Ticketing tool
VST tool, Answering and handling employee queries related to HR Policies, Process and Tools through voice calls

161

HR Operations Lead Representative Resume Examples & Samples

Supervise local Global HR Ops team
Answer general HR queries from employees and managers
Minimum 3 years of progressive HR experience required
Strong customer service, critical thinking skills, and ability to see the “big picture”
Experience on a globally distributed, matrixed team
Knowledge of human resources policies and procedures
Workday HCM experience required
Compliance experience a plus
HR experience in high tech, finance/banking, or medical industries strongly preferred
Bachelor’s degree in business, HR or related field or equivalent

162

HR Operations Support Resume Examples & Samples

Academic : Degree in Human resources or Administration
Microsoft office, e-mail and internet
English for communication

163

HR Operations Project Manager Resume Examples & Samples

8+ years of experience in enterprise level project management in a global, fast paced, customer focused environment
Project Manager certification (PMP, CPM, etc.) strongly preferred
Detailed knowledge of standard project management methodologies required
Exceptional written, verbal, and presentation skills
Outstanding organization skills with proven ability to develop complex and detailed project plans, even in extremely ambiguous environments
Strong interpersonal, leadership, influencing, conflict management, facilitation, and negotiation skills
Impeccable attention to detail and quality of work
Ability to effectively multi-task, quickly shift direction, adapt rapidly to changes in business needs, and approach problems creatively and creatively
Demonstrate a clear skill for forward-thinking, always anticipating and planning for possible future outcomes
Significant experience with process re-engineering focused on increasing business efficiencies, productivity, scalability, and customer experience
Successful delivery of multiple projects on schedule including full support for change management, training, communication, testing and implementation roll-outs

164

Senior Analyst, HR Operations Resume Examples & Samples

Bachelor degree or related exp required. 4+ yrs experience in global mobility, preferably with some financial/tax/technical background
Ability to build strong working relationships across all levels and functions of the organization and with 3rd party vendors
Strong demonstrated analytical skills and experience with global HR Systems-exposure to expat processing a plus. Effective problem solving skills, high degree of initiative with a quality focus and strong attention to detail with minimal day-to-day supervision
Ability to proactively identify potential or actual risks and issues, propose solutions and highlight concerns to leadership. Ability to prioritize and handle a high volume of requests. Strong verbal/written communication/organizational skills

165

Director of HR Operations Resume Examples & Samples

Define and execute HR operations initiatives that will enable us to modernize, centralize, and expand best practices for refinement, compliance, and overall improvement by
Bachelor's degree in Human Resources, Business, Finance or other related area; Master’s Degree preferred
Demonstrated experience in HR operations and improvement
Demonstrated experience/expertise in program administration, mobility, policy generation, and/or reporting/analytics
7+ years of relevant experience in Human Resources with project experience across multiple functions/disciplines, including project management/administration
Prior experience working in a Shared Services environment and building a Shared Services model highly desirable
5+ years of hands on experience managing people, processes, and technology
Strong understanding of HR principles, laws, and practices
Technical understanding of HR Systems; Workday experience preferred
Strong project management skills with proven track record, including ability to manage diverse cross-functional teams and multiple projects
Must possess excellent written/verbal communication, presentation and facilitation skills
Effectively translates quantitative and qualitative data into actionable insights, strategies and plans and can articulate data visually and in an understandable manner
Effective at leading, and communicating with Executive leadership, but with a willingness to play a 'hands-on' role with key projects and work streams

166

HR Operations Partner Resume Examples & Samples

Partners with local management to share knowledge of global, regional, and local policies and regulations to understand implications for the business
Requires a focus on tactical and delivery aspects of employee engagement, organization and team effectiveness, performance management, career development and compensation
Supports services and programs that are administered locally
Assists managers and employees with report generation and interpretation of data
Prepares high level analysis and conducts related conversations with managers to analyze and forecast the impact to planned people management actions
Interacts and liaises with Global Human Resources Operations (GHRO) for support with HR operations and data analysis. Coordinates with GHRO to follow global processes and leverages GHRO for HR data management, reporting, etc
Receives and responds to escalations from GHRO
Supports employee relations by handling cases to ensure timely and effective resolution
Completion of an undergraduate degree
Minimum 2 years of HR experience, which includes experience in business OR completion of a graduate degree AND at least 1 year of HR experience
MBA or graduate degree in Human Resource Management (or related field)

167

HR Operations, Organization & Security Lead Resume Examples & Samples

Create/Edit/Remove organization security roles within the Workday environment
Coordinate with requestors to understand technology roles and associated functionality and security access
Define and document standards for security role provisioning
Research and evaluate HR Operations security strategies & system/application software solutions to effectively control access to information resources and protect company assets
Develop and maintain awareness of divisional and HR data security and comply with policies and procedures
Work in order to meet expected service levels and business performance goals
Participate in scheduled and ad hoc training in order to improve policy and process acumen
Perform audits on system roles and access logs to ensure accuracy
Experience in providing Support Services and system security and organizational management
Ability to prioritize workload and provide timely follow-up and resolution
Ability to work effectively in a fast-paced environment and handle daily planned and unplanned operational activities
Working knowledge of customer service software applications (i.e., case management) and Human Resource Information Systems
5+ years overall experience in HCM systems
3+ years Workday security and organization management experience is required,
Demonstrated project management skills, and the ability to manage multiple high-priority assignments simultaneously while meeting deadlines and quality standards
Advanced skills in MS Office, including PowerPoint and superior Excel skills (formulas, pivot tables, v-lookup, macros, charts & graphs)
Exceptional problem solving skills, with the ability to work independently and exercise sound judgement
Understanding of statistical analysis, quantitative aptitude and the ability to gather and interpret and explain relevant data and information

168

HR Operations M&A Project Manager Resume Examples & Samples

In support of the business integration strategy, responsible for initiating, planning and managing the detailed project plans for the HR technology integrations of acquired companies
Develop status reports highlighting accomplishments, past due tasks, and tasks which are in jeopardy of becoming past due
Managing stakeholder and project sponsor expectations
Identifying and mitigating project risks and issues
Developing, reviewing and managing change requests
Defining project tasks and personnel requirements
Effectively assist in directing cross-functional teams to achieve business solutions within project guidelines
Facilitating and leading regular status update meetings
Collect and manage action items from all team meetings and follow up with team members accordingly
Monitor project performance and action items to meet established deadlines and deliverables
5+ years experience with systems implementation and transformational experience
Bachelors’ Degree or equivalent experience
Advanced degree preferred
Workday HCM, Taleo experience or training preferred
Possess high-level knowledge and proficiency in Project Management methodologies, Resource Management practices and Change Management techniques
Experience working on Global HCM implementations, specifically Workday
Strong written and verbal communication skills including ability to develop presentations and present to management
Understanding and experience in Core HR information systems
Deep Core HR Functional experience
Experience with application configuration
Strong problem solving, troubleshooting, and analytical skills
Highly self-motivated and detail oriented
Ability to accurately collect information in order to understand and assess clients’ needs

169

HR Operations, Analytics Lead Resume Examples & Samples

Serve as the expert in HR metrics, reporting, and advanced and predictive analytics in Workday
Utilize technology and analytical tools to interpret workforce data
Develop and prepare regular and ad-hoc, reports, incorporating key metrics such as: headcount, vacancies, and turnover to support strategic initiatives
Develop analytics dashboards utilizing multiple data sources to provide actionable reporting and analysis
Background in and strong understanding of broad HCM systems architecture and data flow
All levels of management on key findings and workforce information
Collaborate with subject matter experts across HR to gather and interpret requirements and develop metrics, reports and dashboards to support the needs of the business
Promote data governance and stewardship, and to improve overall data quality and assist in managing the company’s workforce data
Design metrics and reports to proactively identify trends in the organization and system
Run regular audits of HR data and report issues
Develop a deep understanding of the business and organization structure so that data requests are aligned to Danaher and Operating company current business objectives
Design & build complex HR reports and dashboards, leveraging Workday’s capabilities
Train & coach others on the use and interpretation of metrics and analytics and develop this capability throughout the organization
5+ years overall experience in HR analytics and reporting (e.g. headcount, turnover, recruiting metrics and other analytics)
3+ years Workday reporting experience is required, with an advanced understanding of Workday Report Writer, data sources and calculated fields, along with custom, matrix and composite reports
Excellent analytical, organizational and data analysis skills
Strong attention to detail and intellectual curiosity
Builds and maintains excellent relationships with stakeholders to ensure that operational business needs are met
Demonstrated ability to drive efforts to standardize, optimize, and simplify reports and metrics

170

HR Operations, Workday Solutions Architect Resume Examples & Samples

Manage and provide leadership for the technical resources who support the break/fix efforts of the Core HR application and Discretionary/Special projects
Design and develop a “to-be” solution, including process, technology and infrastructure elements required to deliver the solution
Lead design and requirements discussions to define functional processes and requirements for the design of solution (“As-Is” and “To-Be”)
Lead the design of a solution that meets local and global requirements and can be scaled for future usage and growth
Ensure optimization of HR applications and interfaces with other systems
Understand and document customer requirements and pain points
Act as subject matter expert in HR processes and enabling technologies, with an understanding of industry best practices
Troubleshoot system technical and functional issues and coordinating issue resolution with development, technical, and operations teams
Oversee selection, interview and hiring process for team members
Mentor and provide leadership development to team members
See and understand the “holistic picture” and recognize and understand any impacts to downstream systems, and hub / data warehouse
Understand and follow defined integration/development standards and best practices
Understand and ensure security and data privacy standards
Background in and strong understanding of broad HR systems architecture and data flow
Extensive knowledge of best-practice business process and technologies for HR functions, including core HR, Compensation, benefits, Talent Management
Good foundation in IT Project methodologies and best practices
Experience with Vendor Management including working with an onshore / offshore model
Ability to work and coordinate with 3rd Parties on data related inquiries
Work with HR Process Owners to prioritize HR workload
Provide Workday subject matter expertise. Keep up to date on Workday functionality, roadmap, and learning opportunities
Work with HR Process Owners to develop requirements for Workday changes and work with Workday resources to implement changes
Assist with testing of integration / security cases
Assist in resolving User “How To” questions and create job aids, learning, & communications
Develop and maintain awareness of data security and comply with policies and procedures (working closely with Security Lead)
Coordinate feature / function cases with Workday
Assist in documenting requirements for Workday reports
Serve as escalation point for unresolved production support issues; log / maintain cases
Contribute to and serve as SME for Inquiry Helpdesk Script content
Maintain master data configuration ensuring master data sync between Workday and other systems
Maintain BP’s (break / fix and enhancements)
Perform special projects (e.g. year-end and annual activities) and Workday release tasks (2x per year)
Coordinate with HR Process Owners to Maintain / Develop Support Materials
Minimum of 5-7 years of experience in HRIS or information technology with demonstrated skills in HCM and/or compensation systems, specifically Workday
Has worked in a multi-operating company environment with proven experience in leading large scale annual programs
Strong problem solving skills to determine root cause of technical problems with the ability to document effectively, escalate appropriately, and resolve in a timely manner
Demonstrated project management skills and resourcefulness to see tasks and initiatives through to completion with limited precedence and minimal guidance
Collaborative team player who demonstrates flexibility and can-do attitude as part of a motivated, high-performance HR Systems Team in a dynamic and fast-paced environment
Demonstrated ability to answer technical questions for non-technical users and explain things in a way that a layperson will understand
Broad range of network and desktop knowledge, including intermediate to advanced proficiency with Microsoft Word, Excel, Access, Outlook, and PowerPoint
Training design and delivery experience strongly preferred. Ability to interpret business needs into system, process improvement, and/or training solutions
Ability to prioritize multiple tasks and projects, is organized and dependable
Ability to work in a fast paced and changing environment
Excellent organizational, interpersonal and oral/written communication skills

171

HR Operations Support Resume Examples & Samples

Process employee changes in HR systems
Preparation and distribution of contracts and other correspondence around new hires
Creating letters and other correspondence around employee changes
Maintaining the time and attendance system
Manage incoming calls and emails
Support in different HR Projects
Leave of absence administration and point of contact for occupational health Service
Point of contact for anniversary celebrations for employees
Maintaining and updating personnel files
Deliver University relations support
Bachelor degree preferably in Human Resources
Experience in a HR support role
Excellent English and Dutch language skills – written and verbal
Experience with SAP HR and/ or ADP Perman is an advantage
Skilled in Microsoft Office -- Outlook, Word, Excel, and PowerPoint
Knowledge of Dutch labour legislation

172

HR & Operations Co-ordinator Resume Examples & Samples

Provide PA support to direct Managers
Responsible for organising and undertaking all administrative tasks and setting up/maintaining effective systems
Provide support with employee welfare/relations and events and administer programmes
Organisation of employee events
Provide full support with all aspects of the recruitment and new hire process, including on-boarding
Administration of the Leaver process
All aspects of payroll and benefits administration
Responsible for employee HR files, ensuring that the files are current, up to date, and all relevant documents are kept
Prepare and provide reports as requested
Review, develop and implement polices and procedures as required
Assist with operational and HR projects and special assignments, and with the implementation of new group initiatives as and when required
Provide support on the main switchboard
Undertaking any other duties as required by the HR Manager, T&C, and Managing Director, T&C
Have experience of working within a luxury environment in the hospitality and/or leisure sector
Demonstrate an understanding of HR and have a clear understanding of the HR function
Be a discreet individual who is able to handle sensitive information with confidentiality
Demonstrate strong presentation skills and possess an excellent telephone manner and positive ‘can do’ attitude
Be highly organised with an ability to plan multiple projects and tasks
Be an excellent communicator with the ability to communicate with customers at all levels
Be a team player who works collaboratively in order to support overall team and organisational goals
Have a passion for attention to detail and service excellence
Demonstrate an intuitive approach to daily working practices
Demonstrate an awareness of and ability to control/express emotions to handle relationships with good judgment
Be proficient with the Microsoft suite of products

173

Specialist, HR Operations Resume Examples & Samples

Deliver repetitive and administrative services for commercial insurance management for PRC & LHF, including but not limited to medical Insurance enroll and withdraw, child enroll and upgrade process to ensure a smooth and positive cast experience
Integrate the monthly pre-payroll data on reoccurring and non-reoccurring payment item. Take lead in the data check process and ensure high level of data accuracy
Focus on LFH exclusive privilege for non-Taxable benefit admin, ect
Leave maintenance, management, analyze and audit
Work injury application and follow up labor ability assessment and reimbursement
To provide other support within Human Resources Operations team services scope, including but not limit to on boarding, Tri-party agreement session, ect
Work closely with Shanghai Disney Resort other HR functions, plays an active role in building and maintaining business relationships with key internal and external stakeholders
Bachelor’s Degree. 4-5 years of working experience in HR area, share services experience will be preferred
Efficient Computer skills (Excel, Word, Power Point) and technical aptitude for other systems (e.g., SAP, e-workflow) will be a plus
Ability to multi-task in a rapidly changing work environment

174

HR Operations Lead Resume Examples & Samples

Minimum 10 years’ experience in Human Resources
Demonstrated track record in handling multiple priorities simultaneously
Knowledge of local labor and employment laws and understanding of their impact on the business will be required
Ability to work across employee groups and management levels
Demonstrated conflict management and resolution skills
Demonstrated ability to manage and implement people processes and HR solutions
Solid business acumen, including fundamentals of finance and managing budget
Demonstrated collaboration with different parts of HR
Strong customer focus capabilities
Emotional and cultural intelligence

175

HR Operations Clerk Resume Examples & Samples

Maintains and updates filing using established filing system for the department by keeping files current, retrieving information from files, and purging files as directed by established guidelines. Prepares documents for storage
Receives mail or correspondence for the work area. Opens, reviews and determines destination
Enters, updates, and verifies data. Enters pay-related data into Back Office User Interface (BOUI) template, as needed
Completes wage audits according to established guidelines
Processes and scans files to be entered into computer in a digital database. Ensures scanned copies are legible
Assists users with payroll system password resets
Basic computer skills and knowledge of Microsoft Excel
Basic time management skills and strong organizational skills and deductive reasoning skills
Team work and collaboration

176

HR Operations Partner, Senior Resume Examples & Samples

Consults with managers on report generation and interpretation of data and aligns HR metrics to business metrics
Coaches and counsels leaders and managers on people management and impact it has on business
Consults with management and collaborates with other functions in HR to proactively deliver relevant and impactful solutions to business challenges
Provides feedback to the Centers of Excellence (COEs), Global Human Resources Operations (GHRO), and business unit leaders on the efficient and effective delivery of HR products and services
Partners with COEs to share and receive knowledge of policies and regulations to understand implications for the business. Partners with COE and GHRO leads to support the implementation of new policies, plans, and procedures, successfully implementing HR strategies, policies and programs within a location
Supports talent management and leadership development locally
Consults with Global Compensation on compensation requirements and strategies. Diagnoses problems and re-engineers solutions to solve business problems with HR program and policy implications
Receives and handles escalated matters from GHRO, including providing support with HR operations and data interpretation
Translates data into meaningful actions for the HR community to improve overall HR service delivery
Prepares high level analysis and conducts related conversations with business unit leadership to analyze and forecast the impact to planned people management actions. Supports process improvement work and engages as a consultant in local employee relations issues to ensure timely and effective resolution

177

Head of HR Operations, North & Central Resume Examples & Samples

Manage HR Operations on a day-to-day basis
Continuously improve relevant tools and processes
Lead, inspire and develop your managers using existing HR models and structures
Cooperate closely with peers in other regions, while adhering to global and regional HR procedures and guidelines
Share knowledge and best practices on an on-going basis
Be a motivating change manager
5+ years' proven leadership track record
Experience with managing leaders and/or teams in multiple global locations
Broad HR knowledge and strong business acumen - experience with payroll is advantageous
Ideally solid experience with HR in larger organizations spanning several geographies
Proficiency in English, spoken and written

178

HR Operations Professional Resume Examples & Samples

Accountable for accuracy and ongoing maintenance of the HR Database
HR Admin support, such as: preparation of monthly salary changes, creating employment agreements; keeping track of team mate files, HR database, office policies and intranet
Proactively (creating) reporting and taking action accordingly
Track Personnel Change Notices and Personnel Requisitions for managers, in partnership with HRBPs, and actions the changes in the HR Database
Signaling upcoming actions to comply with national HR-legislation in the countries where UA Europe has team mates
Coordinating and tracking of performance management cycle
Monitoring leave, absenteeism and company health
Provide (project management) support to the HRBP team for core HR processes (a.o. sickness, recruitment, turnover, performance management, talent, L&D)
3-5 years’ experience in HR administration in an international dynamic environment
Experience handling a payroll in Europe is a must
Strong MS Excel skills required, strong with numbers and data
Proven ability to build strong interpersonal relationships. Ability to build trust and secure the confidence of others. Focuses on solving conflict, not blaming; listens
Experience working with an HR Database required; SAP/Successfactors a plus
Pro-active, customer oriented, good social and communicative skills
Knowledge of Employment law a plus, preferably within multiple European counties
Undergraduate degree, ideally in HR or a Payroll/Finance background with relevant technical certification
Fluent in English, bilingual in Dutch (preferred) French or German is a plus
Team Player. Loves being part of a team, both leading and serving; demonstrated deep commitment to colleagues; highly effective in a matrix environment
Humble & Hungry. Confidence without arrogance; driven to continually “up their game” regardless of prior successes
Unparalleled Integrity. In good times and bad, lives the UA Way; takes ownership for mistakes; delivers tough messages directly; doesn’t “back-channel”
Action Oriented. “Can do” and “does do” attitude; authentically engaged with people and situations
Accountable. Commits to stretch goals and delivers; holds self to highest performance standards

179

Manager Payroll & HR Operations Resume Examples & Samples

Drive FTE saves, increase productivity and capacity by implementing remediation and transformation projects and also achieve agreed financial targets and benefits - specifically with regards to end-to-end payroll processing accuracy, reconciliation, transformation, reporting
Proactively manage stakeholder relationships for multiple geographies and facilitate delivery of appropriate, accurate, transparent integrated payroll solutions. This includes vendor relationships
Lead the change and implementation of the new operating model and related business integration / business processes to achieve improved capacity, productivity and process efficiency with a focus to improve customer experience
Drive process automation in order to reduce manual intervention in order to simplify the end to end process where appropriate
Establish a process re-engineering / Lean Six Sigma / WCDM capability within Manila Payroll and HR Operations
Recruitment – oversight of key recruitment strategies, succession planning talent
Promote a high performance culture and create highly engaged team with a strong customer centric culture
Minimum of 10 years’ experience leading large business transformation and change projects. Experience in operations with global experience, is an added advantage
Extensive experience in leading people through change, having worked across multiple locations and delivering on the transformation agenda
Influence and customer impact - experience in creating and sustaining trusted relationships with senior stakeholders (Strong written and oral communication skills)
Strong understanding business process reengineering and ability to continuously drive operational efficiency
Demonstrated knowledge of the financial and risk aspects of managing a business
Demonstrated ability to think strategically, analyse, plan and most importantly the courage to challenge and lead through change

180

HR Operations Administrator Resume Examples & Samples

1-3 years of experience in HR, preferred HR Operations and/or a Shared Services operation or closely related experience
Experience in support multiple HR COE areas, such as Compensation, Benefits, Relocation, Staffing, etc
Knowledge of Case Management systems, ACD/IVR, and HR Portal technology a plus CSL Behring LLC will provide equal employment opportunity for all persons without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status or other classification protected by applicable federal, state or local law. CSL Behring is committed to ensuring that diversity and inclusion are a part of our everyday business
Demonstrated ability to drive customer service and operational excellence
Experience working within a global HR shared services model highly desired
Demonstrated high level of integrity when dealing with sensitive and confidential information
Multi-lingual capabilities as plus (US – Spanish/French/English)
Demonstrated ability to meet SLAs, and use of Metrics and Analytics to measure performance

181

HR Operations Program Manager Resume Examples & Samples

Oversee Global HR Annual Operating Planning process and management
Experience of running a shared services operation delivering HR processes effectively and efficiently that are aligned to HR and business strategy
Experience project managing HR projects or programs (business requirements gathering, time-management/milestone achievement, budget management, development and delivery of communication and change management, interdependencies/matrix management)
Experience of managing contracts with external service providers including negotiating contracts, setting service level agreements and monitoring supplier performance
The drive to stay up to date on trends and developments within functional area of expertise constantly researches and uses best practices of similar and successful companies as benchmarks
Ability to work in an environment of ambiguity and changing priorities with little direct supervision
B.S. level degree, or equivalent, in related field. MBA or equivalent level degree preferred
10+ years of HR related experience preferred
3+ years of direct project/program management experience preferred
3+ years experience managing employees
Experience with HRIS implementation management highly desired
Experience working in HR Operations Shared Service model highly desired
Experience with lean or other process improvement methodologies highly desired
Occasional travel may be required (domestic and international)

182

HR Operations Resume Examples & Samples

Act as first point of contact for HR Operations topics to HR Business Partners and Line Managers
Drive HR processes and procedures related to complete employee life-cycle according to defined service level agreements
Challenge routines and procedures in your area of expertise and optimize processes
Set up, issue and distribute contracts and other correspondence/agreements as well as other documentation related to employee contract fulfillment (e.g. reference letters, salary increases etc.) and ensure legal compliance
Calculate and grade salaries with regards to collective agreement, company policies and Business Partner requests
Ensure new hires are taken through the elements of induction that are allocated as HR responsibility and counsel Line Managers in their part of the induction process
Apply own knowledge from your area of expertise in accordance with business requirements
Support HR Business Partners in large initiatives related to reorganization, restructure and data analysis
Adhere to compliance rules for HR Operations processes, rules and regulations
Carry out or coordinate and document the exit interview process
Represent HR Operations in HR projects and provide advice in your area of expertise

183

HR / Operations Assistant Resume Examples & Samples

A background in administration in a fast paced organisation
Excellent time management skills
A high degree of professionalism especially when handling sensitive data
Be accustomed to working with minimum or no supervision
Ability to manage a varied and complex workload
Be comfortable making decisions and have the ability to use own initiative
Educated to NVQ Level 3 in Administration or have an equivalent qualification
Be IOSH Managing Safely, or equivalent, qualified

184

VP, Compensation, Benefits, & HR Operations Resume Examples & Samples

BA/BS Degree in Business, Human Resources/Industrial Relations or related field required; Master’s degree preferred
15+ years progressive experience in HR/Compensation/Benefits specialist and leadership roles with preference for additional experience in HR Operations/systems/policies
Experience in the Life Sciences – Medical Device industry is desired
Expertise in design and implementation of Compensation and Benefits programs with strong knowledge of related regulations
Excellent leadership, communication and influencing skills
Strong business acumen and project management skills
Proven experience in building compensation structures and benefits programs across geographies
Proven track record of effectively influencing and navigating across organizational boundaries and building strong partnerships that produce results
Experience in presenting to executive management including Board of Directors

185

HR Operations Intern Resume Examples & Samples

Manage the input & accuracy of all employee data across all systems
Maintain and communicate all HR-related processes, partnering closely with HR, Finance, Legal and other stakeholders
Execute continuous improvement initiatives
Assist the HR team by providing reports, tracking KPIs, document creation, etc
Ensure compliance with country specific legislation
Build strong relationships & provide HR support to all employees by assisting in transactional support on a day-to-day basis for employees via telephone, email and Slack
Ensuring HR Operation practices are aligned with local country employment legislation

186

HR Operations Director Resume Examples & Samples

Managing a small team of HR Analysts, this role will oversee the design, delivery, and administration of our HRIS system of record through Workday
Proactively partners with the IT Enterprise Applications team to support Workday configuration, upgrades, and business initiatives
Supports HR Business Partners and drive the data for all HR planning cycles
Manages the payroll team and oversees the payroll function with a focus on process improvement, accuracy, and compliance
Responsible for the input, implementation, and identification of problem areas for all HR transactions and service delivery processes and recommends solutions
Ensures that all Company related administrative forms, reports, processes, and audits are completed accurately, timely and in compliance with relevant local, state, federal and provincial regulations for Benefits, HR Recordkeeping and audits and compliance
Oversees the development of reports from HR systems involving employee data including but not limited to: hiring & selection, turnover, performance, pay, employee engagement, training, skills, EEO and Affirmative Action. Drive strategy for and oversee development of executive scorecards for business leaders to determine predictive trends and make effective business decisions regarding talent management
Manages the strategy around the integration of data from corporate cloud-based HCM, LMS and ATS systems and continually recommends process improvements for the business
Leads the development of our Intranet HR site for better usability by employees, partnering with HR and Marketing
Responsible for process improvement, including evaluating existing systems and procedures, providing recommendations for changes and improvements, and implementing changes
Consults to determine user needs, reporting requirements, and areas where procedures need streamlining in a high-growth environment
Oversees analysis of Human Capital data and develop presentations to communicate findings on Human Capital metrics, trends, and variances
Oversee upgrades and update planning for Workday and use thorough testing practices to ensure that upgrades run seamlessly
Accountable for HR system data integrity, reporting, and management
Serves as the project leader for all new projects involving HR data, system changes, and implementation of new software
Oversees the completion and accuracy of compliance requirements such as EEO-1, VEVRA, Vets 100a reports, Affirmative Action Plan and others as needed
Manages relationship with HR systems and payroll vendors as needed to support growth
Oversees ADP fulfillment relationship and all payroll tax requirements; ensures compliance on current legislation and tax code that may impact payroll
Leads due diligence for HRIS systems portion of M&A and global expansion. Develops HR systems standards, tools, and systems for organizing, planning and executing HR M&A activities
Minimum 8+ years of professional HR experience including 3-5 years working on and preferably managing complex programs and projects with HR scope
5+ years of advanced experience in HRIS/HR analytics
Strong project management skills; the ability to lead projects, motivate teams, and drive execution to the achievement of the right results
Bachelor’s degree required. Master’s degree in business management, human resources, or related field, or combination of relevant work experience and education preferred
Demonstrated extensive project management practical experience or courses of study Professional PM Certification preferred, PMP, HRPM, LEAN/Six Sigma, etc
Consultative skills; the ability to build strong partnerships and to influence without authority, confidently, effectively, and collaboratively
Skills in cross-functional stakeholder management and effective communication across all levels of an organization
Demonstrated experience providing analysis from disparate systems and providing concise and meaningful stories through the data
Experience with multiple HRIS or HCM systems including ATS, Performance Management, LMS and payroll modules to manage employee’s and company sensitive information. Workday knowledge and experience preferred
Experience working with IT and technical experts on systems changes and integration
Ability to build relationships and trust with internal and external clients. Be the “go-to” person and trusted support
Ability to handle confidential information and work in a professional environment
Lead process improvements and systems changes. Knack for questioning “why” and influencing others on better solutions
Ability to prioritize tasks to align with particular deadlines
Strong verbal and written communications skills, as well as interpersonal skills
Ability to manage ambiguity and independently, yet work collaboratively within a team environment and having fun while working smart
Strong knowledge of Payroll and an HRIS or HCM systems as a super-user. Able to manage systems and extract and present data and analysis to solve complex business problems
Strong knowledge within Microsoft Office, including
Deep expertise within Excel
Knowledge and experience with SharePoint preferred
Experience with Microsoft Outlook, Visio, Powerpoint
Experience with survey builds and platform

187

HR Operations Assistant Resume Examples & Samples

Service administration: Perform and administer service activities
Grievance: Support solutioning of escalated issues from Tier 1 and escalates any query to Tier 3 (CoE outside of SSC) which cannot be resolved
Case / Ticket Management: Create, maintain and document of all resolved cases within case management
Knowledge Management: Maintain a working knowledge of all program issues, changes and/or updates, administrative requirements relating to the Team; proactively, submit or suggest amendments to content types: “How-To” Guides or FAQs
Continuous Improvement: Support to maintain and improve quality standards within the team as well as identifying and bringing forward opportunities for improvement, as appropriate
Bachelor degree or University degree - Business Administration preferred
Experience of working in Service Centers will be an advantage
HR process and policy knowledge regarding workforce administration
Personal computer skills, including MS Office
Experience with HRIS (such as Oracle Taleo system) applications and complementary HR software solutions (particularly Service Desk tools)

188

HR Operations Expert Resume Examples & Samples

Define configuration specifications and business analysis requirements
Perform quality assurance
Define reporting and alerting requirements
Own and develop relationship with partners, working with them to optimize and enhance our integration
Design, document and maintain system processes
Report on common sources of technical issues or questions and make recommendations
Communicate key insights and findings
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the department

189

Hrssc HR Operations Administrator Resume Examples & Samples

Processes one or more of the following: new hires, terminations, status changes, tax changes, deductions, direct deposits, time sheet data, rate changes, retroactive adjustments and special pays
Maintains vacation, sick leave and worker's compensation records
Compiles reports on base and premium pay
Posts entries to journals and ledgers
Prepares tax deposits and reports
Researches and produces special reports
Minimum 1 years hands-on experience in HR preferred

190

VP of Total Rewards & HR Operations Resume Examples & Samples

Administer compensation structures, market pricing, research, cost analysis, trends, and other analytics for compensation and benefits, as well as all other HR programs
Provide direction, support, and guidance to compensation, benefits, and HRIS teams while leading, developing, and executing a long-term compensation and benefits strategy
Manage corporate and HR support teams
Partner with peers and external business partner to develop a communication plan which engages employees in understanding their compensation, benefits, and how the business and employee partnership works to achieve strategies and goals
Manages the annual merit planning process. Works with HRIS to ensure the Workday system is optimized to support the business processes
Manage various base and incentive pay programs for non-exempt, exempt, and executive compensation and benefits
Provide expert counsel to HR and Business leadership on compensation issues related to company pay structures, pay change recommendations, new hire offers, wage and hour regulations
Implement and oversee the maintenance of Valet Waste’s Wellness program
Serve as HR Business Partner to the corporate functions, including delivering Talent Planning and Performance Management solutions
Bachelor’s Degree in Human Resources and 10 or more years of benefits, compensation, HR operations and Talent related experience
Proven track record within multiple HR disciplines: total rewards, employee relations, and leadership development are most critical
Excellent verbal and written communication skills; proven ability to communicate effectively and influence all level of staff
Demonstrated ability to work collaboratively to develop solutions to meet business needs
Ability to travel 25% of time depending on business needs

191

Head of HR Operations Germany Resume Examples & Samples

Managing payroll and HR administrative tasks for Germany
Close cooperation with peer teams based in Denmark, while adhering to global and regional HR procedures and guidelines
Merging two teams in to one to enhance performance and capabilities of full team
Bachelors or master’s degree
Several years’ experience with HR administration and payroll in larger German organization
Fluent German and English skills, written and spoken
Proven leadership track record, managing team(s) on multiple locations
International mindset and experience working at a global organization
Process oriented and structured in the way you work
Self-driven and independent work approach, but also a strong team player and motivator
Open-minded and good at sharing and gathering information within team and stakeholders
It's natural for you to knowledge share, lead, guide and advise your colleagues

192

Head of HR Operations Resume Examples & Samples

Ensure streamlined and efficient operational and transactional processes across all GHO HR processes
Ensure adherence to global standard processes and policies, whilst executing within the remit of local legislation (adopting local policy where relevant)
Compile and execute the HR operational calendar of Group Head Office
Ensure adequate support in place by structuring, employing and coaching a team of operations specialists
Build a high-performance culture within their teams
Ensure efficient HR Support for the following processes and transactions
Degree or diploma in Human Resources
10 – 15 years’ work experience
At least 10 years’ HR Management experience in a similar environment
Possess solid operational HR and legislative knowledge
Possess a good understanding of appropriate people management practices in a digital age
Good engagement and communication skills
Excellent process management skills that will lead to end-results
Ability to engage across all stakeholder groups, especially senior business management
Display the ability to develop organisational culture improvement strategies
Possess the ability to listen effectively and to solve people issues
Interpersonal skills with the ability to develop and maintain solid stakeholder relationships
Ability to deal and advice on complex HR issues

193

Head of HR Operations Shared Service Center Resume Examples & Samples

The Head of HR Operations lead is responsible for managing the HR related shared service operations, including ongoing operations, continuous improvement, and absorbing new work from Operational Country into the operations, in order to achieve higher quality and lower cost of services to Operational Country. The role will be under the direction of Head of Shared Service Center and Global head of HR Shared Services
Migrate business processes from existing locations and ensure knowledge transfer & process quality. Oversee migration efforts from Operational Country to shared service organization and make sure that migration is done properly by the migration team
Build world class functional operations in three global centers. Ensure services are delivered at cost & quality consistent with SLA; build and manage team of local functional managers. Implementation and operations of Human Resource information systems
Establish framework to drive meaningful regular discussions with customers (incl. balanced scorecards, performance dialogues,
Issue escalation, etc.)
Drive process improvement. Set global targets for annual improvement and drive efforts aimed at achieving these targets
Oversee IT tooling strategies. Ensure proper technology is used to achieve efficiency and effectiveness goals
Bachelor's degree in business, accounting or related discipline
Excellent verbal and written communications skills
Previous background in HR Operations in telecommunications, deep expertise in at least one process area preferred
Proven ability to drive discipline and process orientation in a large complex organization; preferably experience migrating to standard processes
Ability to manage time, balance multiple tasks and constantly work with changing priorities
Experience leading a shared services organization, strong operational experience
Experience with continuous improvement methodology in service environment
Demonstrated track record of consensus building through influencing in a decentralized governance model
Understanding of telecommunications

194

HR Operations Expert Resume Examples & Samples

Working in conjunction with HR Professionals in Europe, Bermuda and Poland, accountability for a number of HR activities, to include (but not limited to)
Employment Lifecycle Process: Execute employment lifecycle processes (i.e., hires, terminations, transfers, compensation and non-compensate related changes, including system transactions and outside of system processes), involving direct communication with HR Business Partners, HR managers and Local HR Teams
Position Management: Create, edit, close positions as required with each Employee Lifecycle event
Mailbox administration: Operate first line support to the business and HR colleagues via our centralized mailbox
Information Management: Produce reports from our HR Management System (Oracle Fusion HCM) upon business or HR requests; liaise with absence representatives and make necessary updates to employee records in the HRMS
Input and maintenance of information in the HRMS; annual data fixes as well as the day-to-day processing
Query management: Responding to employees’ queries related to all HR-matters (vacation, payroll, benefits, overtime, etc.)
Work in conjunction with the Company’s third party HR systems partners to ensure that the capabilities of the HR database are fully utilized and that resolutions to system issues are identified and implemented
Other HR support activities which may include, but not be limited to: HR invoice coding, participation in process improvement initiatives, HR System support for colleague self-service applications
Proven experience on similar role
Experience with Oracle Fusion HCM (or similar HR systems)
Experience running reports from an HR system
Fluency in English and strong communications skills (both spoken and written) is a must
Computer literate including Microsoft Outlook, Word, Excel, PowerPoint and other commonly used software
First class customer service skills
Good organizational skills, accuracy, and time management (attention to detail is critical)
Quickly adapts to changing processes
Must be proactive and exhibit good follow up and follow through
Excellent people skills; communicative and open to new challenges in a rapidly changing environment

195

Director of HR Operations Resume Examples & Samples

Working closely with senior management, responsible to develop strategic and operational goals assuring department is aligned with university initiatives and direction
Responsible for the accurate, timely and compliant management and generation of the university payroll which entails proper administration of salary and its distribution, tax withholding and reporting and related benefits administration
Provide supervision and leadership to staff in the delivery of services to the university community. Oversee and manage the workflow of activity and the resources required. This includes staff, accounting and business resources and IT resources as needed
Evaluate effectiveness of technology; provide guidance and vision for system enhancements, improvements and efficiencies. Responsibility involves significant interaction with leaders in IT and administration. This includes PeopleSoft HR ERP and CRM Salesforce
Act as deputy to the senior director not only for functional area but from time to time the overall operation of TSS
Serve as subject matter expert for operational and compliance related matters. This includes setting direction, troubleshooting complex issues and providing guidance to TSS staff and a multitude of managers and staff throughout the university
Establish ongoing communication, interaction and community outreach to key constituents including the Vice President of Human Resources and Human Resources Directors, key department and school leaders and the community at large. This includes committee establishment and participation, forums and regular meetings
An essential function is the management, development and constant monitoring of the community and constituent relationship as well as managing the service level agreements established as part of TSS performance and governance. Responsible to design and implement methodologies, procedures, communications and interactions to improve service levels, customer perceptions and build strong relationships
Advanced degree in area of responsibility
Delivering HR and payroll services in a service center environment
Work experience in higher education
CPP, certified Payroll professional, and SPHR, certified Senior Professional in Human Resources

196

HR Operations Assistant Resume Examples & Samples

Conducts weekly New Hire Orientation
Handles Unemployment and Disability claims, sets up Garnishments, and other time sensitive reporting
Assists in coordinating various forms of pay to staff
Helps maintain employee files and other forms of recordkeeping
Prepares department invoices and distributes mail
High school diploma req. Bachelor degree pref
1-2 years of administrative experience with some financial/payroll experience ideal but not required
Candidate must excel in the following areas

197

HR Operations Internship Resume Examples & Samples

Support the EMEA HR Operations team in relation to day to day tasks, overall administration to include system administration, Workday
Support the HR team with projects and data analysis in line with the Global HR Strategy
Responsible for conducting day to day HR transactional processing in Workday
Support in defining, documenting, delivering & re-designing end-2-end HR processes to enable simple & strategic solutions that best support customer needs
Operationally responsible for the delivery of key business process including on-boarding and employee data management
Draft SOPs in line with the our HR Operations procedures ensuring accuracy of information and accessibility to the relevant stakeholders, business partners
Collaborate with external vendors ensuring an “employee first” attitude and proactive support particularly in relation to background screening for the UK& Ireland

198

Team Lead HR Operations Resume Examples & Samples

Lead HR Operations team effectively enabling them to efficiently deliver HR Operations deliverables, including but not limiting to onboarding, offboarding, contract variations, sickness absence, etc. associated with employee life cycle management
Work in close collaboration with Leadership to identify Roles & Responsibilities, Design team structure, provide clarifications, enable team members to achieve individual and team goals
Coach and develop team members to ensure that they reach their maximum potential
Actively engage in the continuous improvement of HR Operations, defining gaps and proposing solutions that support client business objectives
Monitor and manage queries ensuring a timely resolution and excellent customer experience
Support the HR Operations Manager in the production of HR data and management information
Work alongside the outsourced payroll provider to ensure best practice and seek continuous improvement, streamline processes and maintain relationships
Build and maintain relationships with key stakeholders such as HRBP, Legal, Finance and Line Managers
5+ years’ experience as a HR Generalist or Manager, with broad operational HR experience
Strong knowledge of employee related law for DACH region
Experience with the Work council related processes
Demonstrated competencies in team leadership, motivating and influencing others
Must be fluent in English, German an advantage
Proven track record in successfully building effective working relationships
Demonstrated ability to proactively embrace and drive positive transformational change
Bachelor’s degree required, Master’s Degree with emphasis Human Resource Management, Organization Development or Business preferred

199

Senior HR Operations & Customer Service Specialist Resume Examples & Samples

Counsel and assist managers with accurate and consistent application of system-wide HR policies and procedures
Provide HR support to employees and assure consistent, accurate application and explanation of system-wide HR polices and procedures
Manage and facilitate efficient and accurate HR transactions in areas such as absence management, unemployment compensation, tuition reimbursement, benefit administration and other HR related processes
Process system-wide LOA's, provide employee case management and assure LOA processes are compliant with the current regulations
Monitor leaves and prepare reports as requested
Prepare, review, interpret and analyze data
Identify patterns or trends and provide recommendations for process improvement
Assist director in development and maintenance of HR processes and transactions
Provide customer-focused support in the call center and complete special projects as assigned
5 years of Human Resources experience in relevant discipline
Familiarity with local, state, and federal laws including, but not limited to, FMLA guidelines required

200

Temporary HR Operations Administrator Resume Examples & Samples

Coordinates meeting logistics; invitations, speakers, etc
Processes monthly service awards and handles bereavement program
Monitors monthly communication schedule and circulates communications to appropriate HR individuals for updating/editing. Partners with Corporate Communications to ensure communication is properly edited, published, and archived
Ensures that HR documentation on eSelect is accurate and up-to-date
Coordinates logistics, meeting schedules, and room reservations for HR activities including but not limited to HR training, seminars, and screenings. Secures space and equipment for HR new hires and temps
Processes all employment verifications
Orders supplies for HR Team. Assists with orders and mailing of merchandise for VIBES team and/or company events. Handles department mailing when necessary including overnight, boxes, and records retention
Works closely with HR Executive Assistant to plan and execute company events including: ACIP Celebration, Bring Your Child to Work Day, New Jersey State Fair, Employee Appreciation Day, and 25 Year Club Luncheon. Acts as back-up to HR Executive Assistant and works closely as a team to support HR, EVP
Act as back-up for HR Resource Center as needed
Coordinates annual college scholarship award
Must maintain confidentiality, exhibit good decision making, exercise independent judgment, initiative, and tact with dealing with management, supervisors, staff, and the general public
Must possess strong word and Excel skills
Excellent communication skills (verbal and written), including editing and proofreading skills. Must be enthusiastic, a self-starter, detail-oriented, and able to work independently. Must possess ability to understand departmental operations and procedures, and must be able to organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately
High school diploma preferred
1+ years of secretarial, office automation, and administration experience

201

HR Operations Project Manager Resume Examples & Samples

Comfortable working with subject experts as well as executives in HR and technology organizations
Detailed knowledge of standard project management methodologies
Experience working projects in a call center and shared services environment strongly preferred
Successful delivery of multiple projects including full support for change management, training, communication, testing and implementation roll-outs
Successful experience of creating tools and templates for the use of others
Experience working with global and local teams
Flexibility is required in this role due to our teams being in multiple timezones

202

HR Operations & Rewards Manager Resume Examples & Samples

IT expertise, specifically with HR Software/Application
Significant Compensation & Benefit expertise
Strong knowledge and understanding of manpower regulation
Fluent in English both written and spoken
Strong networking/ negotiation skill/personal communication
Able to work under pressure, and balance creativity with analytical thinking
Ability to lead a team as well as to drive transformation & change

203

Senior Specialist, HR Operations Resume Examples & Samples

Manage projects to support improvement of learning processes and systems
Consult with business representatives to support training assignment decisions and actions
Provide training expertise to onboard acquisition teams as they integrate including: reviewing the training strategy to align with process integration, assisting with integration of training, and meeting with and training supervisors on the BSC assignment processes
Manage pilot process and testing for learning solutions
Provide front room audit support for internal and external audits
Consult with functional groups on issues relating to training compliance, non-conformities, and audit findings
May lead CAPA projects or contribute as a key team member on a CAPA project team
Participate on cross-functional teams to continuously support and improve learning systems and processes
Primary point of contact to support administrators of the Learning Management System
May design, implement, or support the development and use of learning assessment methodologies and tools
Conducts data analysis and applies problem solving methodologies to solve complex learning process and system problems with broad business impact
5-7 years of experience as a SME for a business process within a regulated industry
Proficient with Microsoft office suite, including advanced Excel skills
Advanced knowledge of validated Learning Management Systems preferred (e.g. myLearning, Plateau)
Advanced knowledge of Quality System regulation knowledge preferred
Team player, strong communicator and collaborator
Demonstrates success working in a fast paced, matrixed environment

204

HR Operations Internship Resume Examples & Samples

Supporting Global Project Manager, Talent Acquisition & Onboarding in the global implementation of new SuccessFactors recruitment & onboarding tools
Testing the new recruitment & onboarding tools
Creating and maintaining documentation supporting processes
Assisting in the development of training materials
Preparing and analyzing data
Currently enrolled in a undergraduate or graduate program
Coursework in Human Resources/ Organizational Psychology/ Industrial Relations
Availability to work 15-20 hours per week
Strong computer skills, communication, analytical, relationship building and teamwork skills required
Proficiency in MS Excel (advanced functions such as filters, pivot tables and lookup functions)

205

HR Operations Sales Incentive Compensation Leader Resume Examples & Samples

Strong influencing and communication skills to effectively engage with senior business leaders
Direct the team responsible for calculation and program administration of sales incentives to ensure payments are accurate and timely
Lead U.S. Sales Incentive Administration projects and programs, including exception committee reviews, annual incentive communications and data audits
Develop and refine processes, with a constant focus on voice of customer, in order to improve customer experience, gain efficiencies and leverage global systems for automation opportunities
Partner with team members across HR to increase efficiency and effectiveness of services provided
Leverage HR Systems Leader to ensure systems are improving to meet growing business needs and increased transactional volume

206

HR Operations Resume Examples & Samples

Create and Open requisitions in partnership with HRG/R – including approval management, external Job board management and usage optimization
Trigger initial phase of posting strategy - to include posting on Time Inc. career site and any macro & micro partner sites viz. Indeed, LinkedIn
Gather and maintain leads for job requisitions opened via Workday from Avature and various job boards like Linkedin to gather data related to relevant active and passive prospects
Work closely with HRG/R to refresh Workday on candidate movement and progress and keep the internal tools updated with current and latest information
Provide support to Offer, Background check and hire for the requisition and initiate on-boarding processes to candidate and other internal departments
Talent onboarding and downstream notification to critical internal partner groups
Become a 'go to' resource on the processes and tools that drive success for our talent acquisition model
Manage Organizational and Process Charting for Time Inc. to include changes that occur
Provide monthly “dashboard” reports on sources of hire, trends, analysis and metrics
Strategically develop recruitment research by tapping various recruitment sources, databases, and internet
Aggressively create and maintain pipeline of candidates for high turnover, hard to fill and strategically identify recruitment needs at all levels across Time Inc
Assist with research related projects, including managing external vendor relationships; formatting candidate biographies and resumes, and form updates and miscellaneous projects, as needed
Responsible for creating and maintaining research metrics for quarterly and end of year reporting for Research
Excellent interpersonal and verbal communication skills - Must be able to partner effectively with HRG/R, Centralized Talent function and HR/Business management
Must have good research, analytical, problem solving skills, and creative resourceful thinking skills
Must have good time management and multi-tasking skills and the ability to strategically prioritize multiple deadline driven projects
Must be a quick learner and exhibit potential for varied learning and understanding of different aspects of the recruitment process
Must have good MS Office, Internet and Outlook skills
Having working knowledge in ATS / CRM tool is preferred
Education: Any Graduate or degree in Human Resources or related field of education
Experience: 0 - 1 year of work experience with preferably US Hiring process

207

HR Operations Lead Resume Examples & Samples

Workday experience is preferred, not required
Ability to work both independently and collaboratively others toward mutual objectives and able to influence across non-direct reports on cross functional teams
Position requires strong analytical skills
Able to demonstrate complete discretion and confidentiality

208

HR Operations Administrator Resume Examples & Samples

Ensures execution of End-to-End processes and all tasks associated from Employee Cloud/Workday
Supports all HR COEs for executing Core, Common and Consistent, processes, tasks and overall administration, and ensures continuity and successful delivery of functional services to users throughout the organization
Responsible for adhering to appropriate HR Operations KPI's may Assist HR Service Center Director in developing standard work, service level agreements and key performance indicators for all areas of the department
Conduct research of issues as appropriate and provide resolution in a timely manner. May assists in scheduling and coordinating the work of the team and meetings as needed
Create, monitor, and close out tickets in the case management tool, as well as work closely with other HR staff members, and HR systems to provide service and support to all other HR functional areas
Ensures that case notes are professionally written and that they thoroughly and accurately detail the problem and the proposed resolution
Enhances HRs reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to HR Operations Conducts day to day HRIS transactional processing in Employee Cloud/Workday
Knowledge of Case Management systems, ACD/IVR, and HR Portal technology a plus

209

HR Operations Process Excellence Resume Examples & Samples

Bachelor’s degree or higher in related field highly desired
6-8+ years’ experience in related work (process design, visual, graphic, etc.)
Certifications in process methodologies preferred: Lean, Agile, Six Sigma, etc
Strong knowledge of process design best practices, principles, frameworks
Experience building and rapidly iterating HR processes
A strong passion for simple, innovative, elegant, engaging processes
Outstanding portfolio showing hands-on experience and track record
Demonstrated ability to work on collaborative teams or independently
A passion for continuous self-driven learning about process design and trends
Demonstrated organization and project management abilities; including planning, facilitation and negotiation skills
Analysis and problem solving skills
Experience with working in globally dispersed teams/cultures
Demonstrated capability to get results in an often-ambiguous environment

210

VP, HR Operations Resume Examples & Samples

With a general planning horizon of 0 -- 3 years, sets direction for area(s) of responsibility to achieve desired growth goals in alignment with function and/or discipline strategy
Leveraging knowledge and experience in area of expertise
Identifies and implements improvements to business processes
Evaluates alternatives and makes judgments on a full range of business issues
Provides ongoing advice and guidance to the business concerning issues related to area of specialty
Manages large and/or multiple departments, processes and/or projects that have a broader function and/or discipline impact. Generally influences work of cross-functional or extended teams
Makes department/multi-department resource decisions that have a financial impact as well as an impact on meeting discipline and/or business goals
Works to enhance the organization's capabilities through effective staffing and development of others by
Developing recruiting strategies based on evolving needs and profile of the business
Responsible for man-power planning
Define high-level strategy approach for recruiting in the region
Partners with internal and external Legal Counsel to manage visa petitions for new and existing associates
Champions the associate on-boarding process for newly hired associates
Using appropriate Marriott Vacations Worldwide interviewing tools to hire the best managers available from inside or outside
Setting and maintaining high standards for team and individual performance
Providing timely coaching and feedback
Making and rewarding distinctions in performance
Leads region wide strategy planning of leader and talent development, performance management, career coaching and succession planning
Leads the region-wide strategic planning, analysis, and implementation of compensation programs, benefits and incentive programs
Collaborates with Compensation Team to ensure appropriate internal and external pay equity across each discipline
Assists senior management in achieving business results by
Contributing to the development of long-term function and/or discipline strategy
Sharing relevant information to help others understand and support business objectives
Achieving results against budget within scope of responsibility
Building relationships across the organization to align own technical area with broader organization direction and facilitate own function and discipline goals
Contributing on a regular basis to operating efficiencies by recommending new and creative business management techniques
Removing barriers to achieve greater performance
Readily critiques own behavior to acknowledge mistakes and improve future leadership performance and acts independently to improve and increase skills and knowledge
Performs other duties as appropriate
Significant experience as a senior human resources leader including, at minimum, five years of demonstrated success as the HR leader on a senior team (i.e., a business unit/division or major corporate staff function)
Experience working in Asia/Pacific required and strong knowledge of employment regulations and skilled at doing business in Pacific Rim countries strongly preferred
Balanced experience in performance development, organizational capability, HR research/analytics, engagement, development and total rewards
Possess ability to work in rapidly changing fast paced environment
Ability to lead team of associates in developing and implementing strategies
Skilled project manager with heightened attention to detail, time management, resource organization and effective communication
Ability to work in deadline-driven environment, establishing goals and delivering against the objectives of assignments to meet time, budget and quality criteria
Strong skills in building relationships with senior leaders across various business and functional areas
Must possess strong communication, leadership and influencing skills
Proven ability to lead a team of associates in designing, developing, implementing, managing, administering, and evaluating compensation strategies and programs
Effective project manager with attention to detail, time management, resource organization, change management, and effective communications
Ability to read, analyzes, and interprets policies, contracts, journals, financial reports, and legal documents
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
Ability to write reports, proposals, correspondence, technical and employee communication
Ability to effectively present information to employees, top management, customers, clients, public groups, and/or boards of directors
Ability to prepare and monitor budgets, commissions, costs, income and other related accounting concepts to practical situations. Ability and skill to analyze life insurance proposals
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several variables
Ability and skill to relate to all types of people and levels in the organization
Ability and skill to recruit, retain, and motivate people

211

Director Compensation & HR Operations Resume Examples & Samples

Master’s degree in relevant field, with seven to ten years of progressively responsible experience in human resources management, to include three years administering a compensation program for a mid-large size institution, with at least three years of leadership experience
Demonstrated knowledge and experience with total compensation theory, job classification principles and job evaluation methodology; and of FLSA, and state and federal regulations impacting compensation administration
Leadership skills, with ability to effectively supervisor three individuals in high volume work involving accuracy, productivity, confidentiality, security and adherence to deadlines. Must be able to transfer knowledge and foster accountability
Excellent collaboration, project management, time management and negotiation skills with ability to multi-task and meet deadlines. Good organizational skills with attention to detail required
Superior skill in communicating effectively with all levels of employees verbally and written. Excellent presentation skills, with ability to influence and persuade others. Ability to write and communicate clear, concise, logical, presentations and analytical reports
Skill and knowledge in the collection, analysis and determination of market salary and total compensation data, and to apply it to relative institutional analysis
Strong math and analytical skills. Skill in computing rates, ratios, and percentages in gathering data and applying salary analysis. Proficiency with MS Office including Outlook, Word, Excel and PowerPoint with advanced knowledge of worksheets including pivot tables and v-lookup
Experience using HRIS systems, and general knowledge of other HR applications
Excellent problem solving skills with confidence to solve problems effectively. Ability to develop and implement action plans to address unique and unusual issues
Team player, with a passion for customer service excellence. Self-starter with strong initiative, and judgment to handle confidential and sensitive information appropriately
Must be able to support the core values of a Jesuit, Catholic comprehensive university, including promotion of diversity and cultivating the whole person to succeed in a diverse and changing world
Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check

212

HR Operations Expert Resume Examples & Samples

6HR tools support to managers and employees
7HR policy support and interpretation
8Suggestions for improvements to HR processes
Individual contributor role
Transaction Excellence
Case Management

213

HR Operations Administrator Resume Examples & Samples

Provides general H.R. support
Processes one or more of the following: new hires, terminations, status changes, tax changes, deductions, direct deposits, time sheet data, and rate changes
Compiles general H.R. reports as required
Processes special benefit reimbursements (i.e. Fitness & Tuition reimbursements)
Tracks temporary employees
Provides new hire reporting
Provides corporate reports as required
High school diploma or equivalent (required)
BA/BS in business preferred
Minimum 1 year of hands-on experience in HR (preferred)
Knowledge of / experiencing using Ultimate software (desired)

214

HR Operations Escalation Support Manager Resume Examples & Samples

Oversees the day-to-day HR Operations Escalation team, including implementation and maintenance of processes, procedures and systems related to payroll, benefits, HRIS, leaves, and reporting escalations
Define and communicate internally-set quality standards; ensure that all aspects of the team work to achieve satisfactory quality and consistency
Develop, maintain, and continuously improve processes, systems, measurement practices, and metrics reporting
Elicit feedback regarding the effectiveness of Escalation team and activities and, when appropriate, modify activities
Foster and maintain strong external relationships with key vendors
Excellent problem-solving, critical thinking, deductive reasoning, inductive reasoning, and analytical skills
Exceptional written and oral communication skills, including the ability to communicate technical or financial information to a non-technical audience
Experience with relevant HR systems, applications, and tools; metrics, data, and business intelligence tactics; and lean process improvement strategies (e.g., six sigma techniques)

215

Senior Dir, HR Operations Resume Examples & Samples

Line management responsibilities, including the professional development and mentoring of direct and indirect staff. Ensures that management staff are holding team meetings as well as meeting regularly with their direct reports, including appropriate counseling and feedback sessions. Oversees the assigned deliverables and continually reviews workload for all departments, aligning projects to meet the Company’s strategic needs. Manages staff by establishing goals that will increase knowledge and skill levels and providing appropriate growth opportunities
Oversees the efficient and quality operations of all global shared services operations and immigration processing
Collaborates with IT to support internal customer systems needs and reporting requirements, serving as the primary contact between HR and IT to ensure appropriate facilitation of those needs. Negotiates priorities and support requirements with internal stakeholders
Engages, develops, and fosters collaborative environment with staff
Responsible for business intelligence reporting and analytics, Maintains a suite of recurring reports and metrics for the availability of leadership on demand or by request
Serves as project manager for large scale projects to ensure goals are met within objectives and appropriate collaboration is achieved across all departments involved
Continuously promotes proactive approaches to solve HR/business needs and/or issues, while enhancing the understanding and acceptance of HRIS capabilities
Monitors HR systems development in the marketplace, advising HR and IT leadership of new options and enhancements
Oversees integrations between HRIS and other systems applications within the company
Manages HR operations vendor relationships in conjunction with IT
Oversees the development and maintenance of continuous process improvement and supporting documentation
Oversees the development, implementation, and maintenance of an efficient HR transaction process to support data requirements within the Company
Maintains a continuous process and systems improvement mindset by ensuring efficient tools and processes, allowing HR to operate more efficiently across the Company

216

Senior Director of HR Operations Resume Examples & Samples

Careful in the performance of job; following all policies and procedures, and appropriately challenging when necessary
Does not waste resources and actively looks for opportunities to save time and money; achieves positive fiscal results
Understands how his or her role impacts both the goals of his or her department and the organizations
Makes sound decisions based on analysis, experience & judgment
Delegates effectively & communicates goals to employees
Takes calculated risks and does things that are new, different, or out of the box when necessary to reach goals
Fosters positive employee relations; hires appropriate people & maintains high standards
Demonstrates that he or she is fully present while at work
Bachelor’s Degree in Human Resources or related field required
Eight to ten years of progressive leadership responsibilities in Human Resources generalist experience (business partner, HRIS, total rewards and ER)
HRIS systems configuration and reporting analytics, preferably within PeopleSoft
Proven expertise in building dynamic human resources functional teams (ex: HR Business Partner model, performance management systems or compliance/internal audit)
Excellent communication and project management skills are essential
Strong collaboration and relationship building skills, both within human resources and across all key stakeholders
Ability to obtain successful outcomes by continuously striving to identify new and innovative ways of getting the work done more efficiently and effectively
Master’s degree in a relevant field of study
Knowledge of relevant labor and employment law within Washington
Experience in healthcare or a research institute environment

217

Senior Analyst, HR Operations Resume Examples & Samples

Manage employee life-cycle process (in & out process in North China, documentation/reporting, probation review, contracting, and orientation etc.); Covering full time employee, contractor, intern and outsourced employees with 3rd party support
Staffing coordination and junior position recruitment
Coordinate new hire induction process and EHSS training
Support day to day C&B operation process, letter distribution, insurance enrollment, and payment request preparation etc
Support Greater China HR team events/meetings, and other administrative activities
On site HR supports and employee engagement activities
Any ad hoc work assigned by GC HR team and local management

218

HR Operations & Employee Engagement Administrator Resume Examples & Samples

Assists in the design of various corporate and company-wide programs that support and enhance employee engagement
Coordinates and manages the planning of company events and employee engagement programs which includes scheduling, planning, coordinating volunteers, vendor management, ordering supplies, managing budgets, room reservations, communications, and other logistics and program management
Provides exceptional service to both internal and external visitors to the HR department as the primary representative at the front HR desk. Ensures appropriate coverage at all times by coordinating with backups as needed
Ensures accuracy of HR policies and documents published on eSelect
Coordinates logistics, meeting schedules, set up requests, catering, AV needs and room reservations for other HR activities including but not limited to HR team meetings, training, seminars, and screenings. Secures space and equipment for HR new hires and temps
Provides administrative support to HR Managers and leaders, maintains department supplies, distributes mail, coordinates records retention, assists with departmental mailings, etc
Coordinates the SOX testing and documentation process for the Human Resources function
Acts as the back-up for HR Resource Center and/or the HR Executive Assistant for the CHRO as needed
5+ years experience working in an office environment
Customer Service experience preferred
Experience in event planning / program management a plus
Ability to maintain confidentiality, exhibit good decision making, exercise independent judgment, initiative, and tact in dealing with management, staff, and the general public
Must possess strong Microsoft office skills (Outlook, Word, PowerPoint and Excel)
Excellent communication skills (verbal and written), including editing and proofreading skills
Must be enthusiastic, a self-starter, detail-oriented, and able to work independently
Must possess the ability to understand departmental operations and procedures, organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately
Creativity and ability to coordinate complex programs / events / logistics

219

HR Operations Executive Resume Examples & Samples

Sound knowledge of MS Office Tools
Knowledge of Process mapping,Process documentation
Knowledge of Management Information System(MIS)and reporting to work on daily weekly monthly reports
Experience of working on Human Resource Information System(HRIS)

220

HR Operations & Benefits Analyst Resume Examples & Samples

4+ years’ experience in an HR Operations or similar role
2+ years related experience in U.S. Benefits
Advanced analytical skills, strong detail orientation and project management experience
Project leadership and process improvement background
Demonstrated ability to work independently and lead multiple projects simultaneously involving various groups, locations and vendors
Organizational skills and detail oriented
Excellent teamwork and adaptability skills in a fast-paced environment
Proven ability to take initiative and be resourceful and creative when it comes to problem solving
Unwavering dedication to delivering exceptional customer service
Experience with Jobvite & Workday preferred

221

HR Operations Partner Resume Examples & Samples

Seamless execution of duties aligned to leadership & management development of employees to ensure their performance
Deploy HR Strategy, objectives and KPI’s across client groups
Deliver global concepts, processes, tools and solutions to analyse and define local organizational needs and issues
Escalating these issues to the HR Business Partner when relevant to do so
Work within and deliver to agreed HR Service Level Agreements
Analyse HR data for business area to identify opportunities for improvement and implement
Identify training needs and work with L&D to ensure availability of employee development
Work with TA to source and attract top talent into business area through targeted recruitment activities,
Provide expert advice to local management on a range of individual and collective HR issues
Communicate changes/development in operational HR Policy procedures
Integrate PAREXEL’s Mission, Vision and Values into all activities
Educate business area to drive employee support requirements through self-service and HR Ops Centres
Collaborate with other HR Operations Partners to ensure local/regional/global coordination, consistency
Maintain a positive, results orientated work environment, building partnerships communicating in an open, balanced and objective manner
Working knowledge of HR functional COE’s (C&B, TA, L&D) is desirable
Strong knowledge of UK state/ country/regional legislation and employment law is desirable
Proficient use of HR software system(s) such as Oracle is an advantage
Some previous HR Generalist experience is preferred either as HR Generalist, HR Operations Partner, HR Advisor or HR Officer
We will also consider previous HR Administration experience accompanied by being fully qualified with CIPD level 7 certification
Previous experience of working in a corporate or multinational company would be an advantage but is not essential
Strong interpersonal skills, adaptable and energetic character with a willingness to learn and be flexible is important

222

Director Compensation & HR Operations Resume Examples & Samples

CCP and/or PHR certification preferred
General knowledge and some experience in other HR functional areas would be helpful toward improving operational efficiencies in support of all HR units
Experience in a higher education environment strongly preferred

223

HR Operations Generalist / Analyst Resume Examples & Samples

Provides coaching & guidance to leaders on people management processes in multiple areas including: talent acquisition, onboarding, employee relations, & performance management
Provides advice & counsel to employees & leaders on employee relation issues to facilitate a positive resolution of work-related conflicts, with comprehensive knowledge of company policies, procedures, practices, state/federal labor laws & mandates
Manage & resolve complex employees issues. Conducts thorough & objective investigations as needed, assess risk & determine appropriate course of action, working closely with HR leadership & legal. Escalates more complex, sensitive or business-critical cases to the HR Value Center Business Partner
Maintains in-depth knowledge of legal requirements related to day-to-day HR Management, reducing legal risks & ensuring regulatory compliance
Provides support in fostering a world-class talent acquisition process focused on attracting & retaining high performing exempt & non-exempt talent
Lead/support employee engagement initiatives & process improvements to foster/sustain positive working environment
Assists employees with interpretation of company policies & respond to inquiries, concerns & grievances; assuring that employee perspectives are heard & considered
Coordinate & participate in the exit interview process; identifies opportunities & areas of concern requiring follow-up. Manages onboarding process ensures support to both managers & employees as part of the new hire process
Provides consistent & exceptional customer experience to all stakeholders
Maintains integrity when handling highly confidential & critical information
Partner with Environmental, Health & Safety in managing & monitoring Workers Compensation
Bachelor Degree in Human Resources or related field/discipline. PHR/SPHR certification a plus
5+ years of Human Resources Generalist experience, preferably in mid-size manufacturing organization
Understanding/experience of key human resources areas including - recruiting, compensation, benefits, performance management, employee relations and development
Able to adapt job activities methods or processes to satisfy changing requirements
Experience & successful results in investigating & resolving complex employee relations issues
Strong consultative skills & ability to partner with managers/professionals to understand needs & deliver solutions that meet or exceed expectations
Strong knowledge of HR practices, regulations & policies
Familiarity with applicable State (CA) & Federal laws/regulations
Excellent written & verbal communications skills with emphasis on confidentiality, tact & diplomacy
Excellent analytical skills & must be proficient in MS Office
Ability to multitask & meet daily deadlines

224

HR Operations Supervisor / Manager Resume Examples & Samples

Supervises employees engaged in report generation and administration of Human Resources programs and systems
Implement the preparation and delivery of communications regarding compensation programs, policies and guidelines to a variety of audiences
Supervise the global compensation survey process and analyze market data to determine the Company's competitive position
Provide supervision for supporting talent management and organizational development initiatives
Supervise the administrative aspects of several Welfare programs including the COBRA program, HIPAA required notices, annual Form 5500 filing and Summary Annual Reports
Supervise the workload of Human Resources Operations Specialists to ensure excellent internal customer support
Participate in the design, development, testing and on-going administration of several Human Resource Systems
Four to seven years of HR generalist, Benefits analysis, Compensation analysis or related supervisory experience. Project management and system implementation experience desired
Strong understanding of HR database design, structure, functions and processes, and experience with databases tools
Advanced knowledge of MS Excel, Word and PowerPoint
Demonstrated ability to direct others and deliver results

225

Representative, HR Operations Resume Examples & Samples

Responds general HR questions when employees are looking for policies and procedures
Navigation support for Success Factors and Portal
Assists Employees with HR transactions (Requisitions, Job and Data Changes, etc)
Records the interaction (call/case) with the caller/requestor and tracking the solution
Is part of continuous improvement activities that will increase quality and service delivery efficiency

226

Assistant Director of HR Operations & Data Resume Examples & Samples

Coordinate, review, oversee and evaluate the day-to-day HR office operations for the College of Medicine (COM), the College of Medicine’s Office of the Dean, and the Office of the Senior Vice President for Health Affairs (SVPHA) involving all employment related transactions, data, and reporting. Oversight responsibility of the input, accuracy, compliance, and analysis of all records processed in People Soft and various departmental databases
Supervises, evaluates, and develops the HR Operations team. Creates opportunities for cross-training and professional development for the team. Lead a team culture that upholds personal integrity, professionalism, and confidentiality. Assess internal effectiveness to ensure value added operations and services
Develops, coordinates, and audits the payroll/personnel transactions, data, and reporting requirements for the College. Performs analyses of COM HR transactions and trends which includes development of queries and faculty tracking. Provides ad-hoc and routine COM data reports to college and university colleagues. Prepares regular reports documenting trends in faculty hires, departures, diversity, promotions, salary equity, and faculty compensation plans, etc
Advises faculty, staff, and administrators regarding college and university policies and procedures related to their assigned area. Provides instruction and guidance for the team and departments in preparation of various forms and transactions
Responsible for processing and reconciling Finance & Administration’s HR budget
Knowledge and understanding of employment practices and law in a highly complex and large organization. Previous experience assisting customers with human resources transactions and metrics as well as communicating complex policies, procedures, rules, and laws in a clear manner. A firm understanding of the FLSA as well as Florida’s public records law. Proven experience utilizing effective, high-level analytical and consulting skills. Familiarity with PeopleSoft. Training/presentation skills
SPHR/SHRM-SCP or PHR/SHRM-CP certification preferred

227

HR Operations Resume Examples & Samples

Obtain strong working knowledge of multiple reporting tools used for production and ad hoc reporting
HR Information Systems Liaison for all reporting systems including: Workday, Business Objects and the global compensation systems
Ability to multi-task and work in fast-paced environment
Strong Excel skills (proficient in the use of functions, pivot tables etc.)
Intermediate Access skills (able to write queries, reports, and forms)

228

HR Operations Program Delivery Lead Resume Examples & Samples

Demonstrated project management skills with the ability to organize, track and actively manage many moving parts to ensure on-time delivery
Demonstrated ability to manage multiple projects and programs simultaneously
Previous experience working in a HR Shared Services and an Outsourced Delivery model
Strong understanding of HR processes and data sources
Excellent attention to detail with strong computer, analytical and problem solving skills
Strong communication, relationship building, and consultative skills
Experience with BrassRing
Experience with SAP HCM

229

HR Operations Representative Resume Examples & Samples

Bachelor Level Degree in Human Resources or related field
Must have the legal right to work in India without visa sponsorship
Fluent in English (written and verbal)
Good communication, interpersonal and collaboration skills
Ability to exercise initiative and make decisions with little or no supervision and be accountable for such actions
Ability to be proactive, flexible, and adaptive to changing priorities
Ability and skills in the following areas: attention to detail, transaction accuracy and quality, prioritizing and organizing work transactions in a high volume environment, understanding of integrated HR, payroll, accounting, billing systems and downstream impact of HR transactions
Ability to work flexible hours and / or late evening shifts and / or night shifts as catering to US, European and APMEA geographies
1-3 years of experience working with SAP or related HRMS System within the data input area
Advanced knowledge of Bechtel HR policies and processes, functional organizations and organizational structure
Experience in international HR areas; expatriate assignments and relocation, immigration, compensation and tax
Knowledge of Six Sigma/Lean concepts and practices for process management
Solid understanding and proficiency utilizing Bechtel HR systems, work processes and policies

230

Internship, HR Operations Months Resume Examples & Samples

General administration, support and reporting
Requisitions; contact managers in order to receive details of a position, receive data and submitting the requisitions, follow up
Candidate Management; follow up with Hiring manager and local HR to support their need into the system (Oracle Recruit) and progress candidate/close requisitions in a timely manner
PeopleSoft; Administration in PeopleSoft and Run reports on request
Oracle Learn; administer, create and push trainings. Create attendance and status reports as needed. Log attendance sheet into the system insuring integrity of the data
Good working knowledge of Microsoft Office
Numerate
Verbal and written communication skills fluent in English

231

HR Operations Service Center Representative Resume Examples & Samples

Bachelor's degree or combination of equivalent work experience and education considered
Demonstrated aptitude in problem analysis and in handling confidential information
Experience providing positive customer service with effective oral and written communication skills; including but not limited to strong interpersonal skills with the ability to handle multiple tasks simultaneously and having a keen ability to make quick and accurate decisions

232

HR Operations Resume Examples & Samples

Responsible for Logistics Management
Curriculum management
Design and branding
Content management
Roll out
Compliance tracking
Certificate management
Program management
Development of program blue print
Finalizing content in consultation with SMEs
Design and develop learning’s
Deploy various learning modules
Launch program
Track compliance

233

HR Operations Lead, Myanmar Resume Examples & Samples

Recruitment activities, from sourcing to interviews to making offers
Conduct employee onboarding & offboarding activities
Develop, organize, and implement operational manuals, human resources procedures, standardized forms and documents
Manage day-to-day employee relations and HR related issues
Co-ordinate and liaise with respective township Labour office for employment contract and Social Security Board for other related benefits of all employees
Payroll activities - calculate and arrange for process of payroll, allowance & other related matters
Coordinate the Performance Management activities
Periodically review and revise HR policies in compliance with changing or new laws
Other ad-hoc HR and admin duties that may be assigned
Problem solving, hands on and operationally independent
Enjoy working in start up environment
Strong sense of integrity
Bachelor Degree with HR related diploma/certificate
At least 5 years experience in HR professional
Good understanding of Myanmar labor law
Able to manage high volume workload on a consistent basis
Excellent communication skills, negotiation skills, analytical skills

234

HR Operations Executive Resume Examples & Samples

Handling HR related queries and concerns from employees. Support spans general HR policy and information questions as well as support for HR systems
Maintaining data in the HR system, Workday, using HR access to process required updates
HR file creation and maintenance, including the collection and process of various required forms
Regular coordination with vendors on employee benefits & retrials management
Extending support in organizing new hire orientation
Should have working knowledge of Microsoft Office (Excel, Word and PPT)

235

VP HR Operations Resume Examples & Samples

Develop the overall global HR operations strategy with a focus on on strategic themes of central processing, continuous improvement, simplification, automation, and globalization of appropriate processes
Build the HR Operations team in support of the functional strategy and create a high performing, engaged and solutions focussed team with a passion for delivering excellent customer service
Engage key stakeholders within the Business and HR to design, deliver and constantly review HR system, technology and process solutions to support a dynamic global workforce
In partnership with Finance & GTO, define and construct a fit-for-purpose data model for Human Capital to deliver fast, accurate reporting and analytics to support and enhance management decision making and improve identity management
Ensure clear governance processes established within HR, particularly focused on data management and data use
Conduct reviews of HR workflows and processes to understand end goal - and reimagine and reengineer them where there are opportunities to improve delivery time, accuracy, simplicity, cost and UX
Improve existing offerings and develop solutions that deliver an exceptional experience to employees and managers throughout their journey - from onboarding through off-boarding
Deliver best in class service and support to HR clients, business managers and across our employee population
Cultivate and draw upon an ecosystem of partners across the company (in and outside of HR) to support the delivery and effectiveness of our services
Serve as evangelist of innovative solutions to improve the effectiveness of the team and value of the Division
Foster a workplace of continuous feedback, driving a culture of learning and accountability
Experience designing and executing people operations initiatives from concept to completion with minimal guidance
Expert problem solving skills…with a knack for identifying, developing and maintaining processes that are agile and effective
Highly organized and flexible with the ability to quickly identify and correct challenges and improve programs and processes through the ebbs and flows of growth
Experience with coaching, developing and directing a team based in multiple locations and markets
Experience working in a matrixed organization with multiple stakeholders who may not always be aligned
Expertise with an HRIS system - preferably SAP

236

HR Operations Senior Payroll Analyst Resume Examples & Samples

Minimum 4 years of experience in one or more of the following areas: Payroll, Payroll Taxes, General Ledger Accounting or Operations area with similar skills
Query experience / Webfocus or Peoplesoft query experience preferred
Advanced Microsoft Office ( Excel and PowerPoint )
Ability to lead meetings and communicate across organization
Ability to analyze large data sets and draw conclusions
Peoplesoft Payroll knowledge a plus
Critical thinker with ability to convey material in a concise and understandable manner
Ability to shift priorities / Change management hearty
NO AGENCIES PLEASE **

237

HR Generalist, HR Operations Resume Examples & Samples

Support maintenance of employee records to ensure proper administrative and legal compliance
Ensure proper implementation of records retention and disposal schedules
Conduct audits to ensure legal compliance and industry best practices
Central management of records, including audits for compliance and best practices
Ensure collections of new hire onboarding documents/policies, including I-9 verifications, ensuring signed agreement and acknowledgement
Support changeover from paper to electronic records
Maintain content updates for HR Intranet Site on SharePoint to ensure documents and information is current, partnering closely with HR, IT and Corporate Communications
Provide logistical support for meetings, Training & Development classes, Town Hall events, and other HR sponsored activities
Service as back-up to Recruiting team for delivery of New Hire Orientation, and responding to follow up questions (HR Portal info, Direct Deposit set up, etc.) to ensure successful integration with the business and HR resources
Coordinate HR activities such as Open Enrollment, Bring Your Child to Work Day, and others as assigned
Bachelor’s degree in Human Resources or other relation field
Proactive in resolving potential issues and ability to operate successfully with a high degree of autonomy
Process-oriented with an extremely high level of attention to detail and ability to manage competing priorities
Strong interpersonal skills, with a friendly, outgoing, and flexible manner

238

HR Operations Executive Resume Examples & Samples

Equip managers with people management process & practise expertise to ensure self-sufficiency and high level of degree of effectiveness
Support line managers of the delivery of the HR Programs in Ireland
Provide line management support for issues and processes
Support on boarding process for new hires
Support the implementation of HR projects
Ascertain and feedback line manager requirements in terms of people management process and practice
Own and maintain the HR E-Sap system on an ongoing basis and ensure timely processing for monthly payroll cycle
Support the recruitment, selection and onboarding of new hires using existing processes and procedures
Graduate – Degree level
Member of local HR Professional body
Relevant HR experience in an operational context
Experience of HR E-Sap would be an advantage
Ability to champion new ideas, manage change, and execute on action plans
Ability to work flexibly, adapting quickly to change and responding positively to new ways of working enabling us to thrive on change and constantly improve
Ability to obtain and effectively use information, including the ability to identify the information needed, seek the information from a variety of sources, and skillfully extract and report the information for business benefit

239

Specialist, HR Operations Resume Examples & Samples

2+ years of HR experience in a generalist or support/coordination role
Experience with Workday, Taleo and Service Now is a plus
Fluent/Conversant in English and preferably one other regional language supported by the region or country center

240

HR Operations Representative Resume Examples & Samples

Uphold company compliance with federal and state new-employee forms and regulations
Maintain human resources information, auditing data, preparing reports, proposing business process improvements, and automation
Serve as a point of contact for areas across the business, directing to the appropriate department
Communicate recommendations on initiatives and influence stakeholders through data and thoughtful interpretation of findings
Drive HR process changes to support the evolving needs of a rapidly growing business
Recognize the need for and drive creation of new audits implementations
Understand the overall organization of Tesla and guide employees to the appropriate resource
Create and maintain positive employee relations

241

Italian Speaking HR Operations Team Leader Resume Examples & Samples

Monitor operational performance leveraging metrics, identify and act on any trends or problems to maintain and improve performance levels for assigned process
Drive compliance within processes and ensure process controls are in place as appropriate
Proactively identify areas for improvement with assigned process and work closely with Global Operations - HR Leader and Process improvement resources to implement effective solutions
Measure end-customer satisfaction, develop action plan to mitigate any operational risks or to resolve escalated issues
Drive strong performance management in the team through clear expectations, regular reviews and feedback
Drive and enhance employee engagement, ensure a performance management culture
Manage the ongoing development of the team, including strong development plans
W2W Service Level Metrics
Compliance and audit results
Recruitment, development & retention of high quality staff
Employee performance management
Employee satisfaction
Significant management experience in a complex customer service-oriented operational environment
Building, leading & developing a high-performing team through engaged and passionate leadership
Process improvement mindset
Operational metric management skills, to include analyses, identifying trends and the ability to conceptualize initiatives and take these through to deliver
Strong communication & presentation skills (including fluency in Italian &English)
Cultural awareness & sensitivity ability to flex style to suit differing cultural norms
Planning and organising
Driving Change
Project Leadership
Operations Excellence

242

HR Operations Intern Resume Examples & Samples

Maintain HR Oracle database and ensure standards of accuracy and quality as well as compliance with relevant procedures
Consistently follow defined HR processes, challenge steps that may not make sense / add value
Global Operations HR Partnership (10%)
Develop a good working relationship with the GE HR community through timely and accurate administration of HR processes, and early identification of requirements and any service issues
Proactively communicate with customers to ensure timely resolution of transactions and manage expectations
Deliver on commitments, manage expectations & keep partners informed on progress
Ability to prioritize multiple tasks and work to deadlines
Administrative experience in office environment
Comfortable with delivering against quantitative and qualitative performance metrics
Sense of responsibility and accountability
Ability to work professionally and proactively with a remote client base
Fluent English; additional European language skill is preferred
Ability to anticipate risk and offer resolution to challenges
Working experience in using Microsoft Office

243

HR Operations Resume Examples & Samples

Safety contribution to overall company/location
Be a safety responsible individual for the center
Ensure compliance to APM Terminals’ safety standards and policies in cooperation with our on-site HSSE colleagues
Posting of requisition and sharing requisition details with the stakeholders
Extension of active requisitions
Screening and ranking of candidates
Preparation of consolidation sheets
Sending online LI/PI tests to relevant candidates
Sending Confirmation/Rejection letters
Maintaining candidate pool
Adding external candidates manually to the required requisition
Adding candiadtes to open application groups for online LI PI tests

244

HR Operations Business Analyst Resume Examples & Samples

Project Management from beginning to end including final roll out and knowledge transfer to the relevant parties
Connect with our internal HR Partner to understand their requirements, and business problems they are trying to solve and translate those into well documented, detailed deliverables to be shared with system admin team. Possess intellectual curiosity, having the ability to see beyond what the customers wants to deliver what they need and communicate recommendations on initiatives and influence stakeholders through data and thoughtful interpretation of findings
Manage test plans provided by the HR Systems Project Management
Deliver presentations to business owners, IT technical folks, HR and IT leadership problems with solutions and reasonable timeframes
Familiarity with Kronos a plus
Multi-lingual a plus
User Acceptance Test (UAT) Experience

245

HR Operations Contractor Resume Examples & Samples

Effectively supporting the day-to-day execution of assigned tasks
Assist in creating and compiling all pre-employment documents for new hires
Support new hire onboarding administration
Ensure accuracy of employee data and paperwork requirements within the onboarding recruitment system
Managing and processing benefits requests and other administrative tasks
Point of contact for employee questions on HR related questions both on the phone in person and by managing the mailbox
Create certificates and provide support in letters of reference
Support the team with local projects (i.e. employee archive)
Maintain the highest level of confidentiality in all areas of responsibility
Support the team with employee applications related to medical insurance
Education to a B.A degree in Human Resources or Business Administration
Must be hands-on, detail-oriented, and process-minded and cope well with a high volume of HR transactions
Ability to work accurately under time constraints
Have consistently demonstrated a high level of customer service

246

Dir HR Operations Resume Examples & Samples

Define and optimize processes, implement best in class employee facing applications, effectively manage employee data according to privacy laws and audit requirements, facilitate immigration matters and key employee life-cycle processes. * Proactively partner with HR Leadership Team and HR Centers of Excellence to understand strategic initiatives, identify opportunities and requirements to provide best in class solutions to support them
Evaluate, develop, implement, and modify processes to drive improvements and new implementations with governance oversight across all stakeholder domains Evaluate existing processes to bring a more scalable and streamlined set of processes and tools for both immediate and ongoing growth needs of the Company Recommend and develop new approaches, policies, and procedures to improve efficiency, accelerate end to end process and end user consumerism
Support transition and post go-live operations of processes – includes transition management, knowledge transfer, process re-engineering, and implementation/integration.* Apply end to end process expertise to design and implement re-engineered processes
Act as a change agent to promote and drive innovation and continual process improvements in effective delivery and simplification of processes
Responsible for Analytics, Reporting & Compliance : Benchmarking and measurements - Drive HR Operation’s internal performance and effectiveness leveraging data analysis and utilizing performance scorecards
Team Leader: Foster a collaborative, values-driven HR Operations team culture of high standards, strong productivity, continuous improvement and innovation
Bachelor's degree in Human Resources, Business, Computer Science, or related discipline
Ten (10) years of progressive responsibility in HR – Six (6) years successful experience leading an HR Operations/HR Shared Services or Business Intelligence/Reporting & Analytics function - with significant project and change management experience
Masters in related discipline - MBA, preferred
Six Sigma certified
Expertise creating Service Level frameworks across operational team to deliver results to customers
Proven experience defining internal team and stakeholder performance metrics and developing and analyzing effectiveness dashboards and scorecards
Experience working in a Global matrix organization
Demonstrated ability to utilize business process reengineering methodology to achieve improvements in productivity, cycle times and processes
Strong technical understanding of HR processes and workflows, modules, security, and integration operations/processes
Demonstrated ability to leverage resources and economies of scale for the benefit of the organization
Experience designing stakeholder evaluation and feedback mechanisms
Demonstrated capability to be innovative, highly motivated, drives for results
Experience designing and deploying automation and technology solutions
Strong understanding of HR processes and workflows, modules, security, and integration operations/processes
Experience operating a customer centric consumerism model
Strong leadership, project management, and problem solving skills
Ability to build credibility and forge strong collaborative business partnerships throughout the organization
Demonstrated excellent verbal /written communication, interpersonal, presentation and customer handling skills
Strategic, analytical thinker
Demonstrated ability to manage multiple projects - prioritization, planning, task delegation, and coordination across multiple teams
Strong organizational skills, detail orientated with an emphasis on accuracy and operational excellence
Strong systems acumen; Google platform, Taleo, Peoplesoft, SharePoint, Oracle, Excel, PowerPoint,

247

HR Operations Assistant Based Resume Examples & Samples

Are graduated with a Bachelor’s degree in HR and you have a previous similar experience in HR operations
Are rigorous, with excellent organisation skills
Are highly customer service minded and have an excellent sense of confidentiality
Are a very good team player
Are fluent in French and English
Have excellent MS Office skills

248

HR Operations Support Resume Examples & Samples

Respond to chats and cases
Use available resources to locate correct response and supporting information
Document information fully and appropriately in ticketing system (salesforce)
Strive to meet CSAT (Customer Satisfaction) goals
Degree in HR or related (Organizational Development, Psychology, Business Administration, Industrial Relations, etc.)
2+ years experience in a customer environment
Proficient with English and Spanish both strong written and verbal skills. Portuguese is a plus
Experience with core MS Office Tools and Outlook
Attention to detail. Excellent time management skills
Ability to troubleshoot customer inquiries and work within a busy environment
Track record of learning systems and processes (eg Workday, salesforce, MS Dynamics, etc.)
Team player, able to work effectively with others and share responsibilities across the organization

249

HR Operations Projects Manager Resume Examples & Samples

Manage agreed HR Operations projects
Working collaboratively with identified stakeholders both within and outside of the HR Community, to complete the mapping of H2R processes
Document processes
Support the implementation of the processes
Maintain processes
Develop continuous process improvement
Experience of working with a mapping tool (such as Visio)
Microsoft Project skills
Experienced in leading & developing workshops

250

Mgr Ii HR Operations Resume Examples & Samples

Develop and monitor the implementation of the plant level HR strategies; Be an effective HR partner to support business growth, by providing efficient, consistent and proactive HR consultancy support to Plant General Manager and function leaders
Assists Plant General Manager to develop an organization which supports the business goals. Advise and provide assistance to supervisors and managers on identifying, evaluating, and resolving employee relations issues; ensure consistent of treatment of employees
Proactively monitor the work environment to identify and address trends and areas of improvement. Communicates and designs action plans to encourage and sustain employee engagement
Responsible for talent acquisition and development. Developing search strategies, candidate identification & selection and successful on-boarding activities. Identification of training needs and utilization of company resources to design and deliver appropriate solutions
Implement compensation programs based on corporate guidelines and participate in job evaluations and pay decisions as required
Develop HR team members to enhance overall HR capability with solid succession planning
Ensure compliance in all HR related activities
Assignment to various business unit project teams to increase exposure and assist with critical initiatives
Other continuous improvement projects, duties and responsibilities as delegated.Qualifications
Bachelor’s degree required, preferably in Business or Human Resources discipline; MBA or Masters in Human Resources / Industrial & Labor relations desired
10+ years of progressive Human Resources experience in manufacturing, preferably in large global matrixed environment
Demonstrated managerial courage in a complex organization; Self-confident and able to act as role model of company values. Ability to act as a credible coach and facilitator and a credible role model for effective leadership and performance
Good English in both writing and speaking

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