IT Team Leader Resume Samples

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JH
J Hills
Joshuah
Hills
29762 Jalon Mall
San Francisco
CA
+1 (555) 122 7422
29762 Jalon Mall
San Francisco
CA
Phone
p +1 (555) 122 7422
Experience Experience
Los Angeles, CA
IT Team Leader
Los Angeles, CA
Zboncak Group
Los Angeles, CA
IT Team Leader
  • Take project leader role from IT side for Non-ERP projects and manage both in-house and external resource
  • Manage the engineer teams for all covered technologies: vmWare based virtualization, storage systems and UNIX platform
  •  Negotiation and vendor management
  • Provide business process based solutions to complex problems. Act as team leader for projects with moderate budgets or of a short to intermediate duration
  •  Assist and train other IT Specialists
  • Training and mentoring of the team and the team members in terms of their job performance, behaviours and competencies
  • Line management of the other members of the IT support team
Houston, TX
Field IT Team Leader
Houston, TX
Walsh, Bergstrom and Effertz
Houston, TX
Field IT Team Leader
  •  CCNA Video trained/certified to manage Audio & Visual Conferencing technologies
  • Take leader role to guide and support internal IT BA team for smooth delivery and maintenance during daily work
  •  Develops, documents and implements standard operating procedures and customer service guidelines
  • Work with China Commercial team to keep improving CRM platform to fulfill business change and growth
  • Participate in the development and evaluation of Requests for Information and Requests for Proposal
  • Respond to enquiries from customers in relation to the installation, functionality and performance of supported products
  • Take project leader role from IT side for CRM projects and manage both in-house and external resource
present
Detroit, MI
IT Team Leader / Lead Developer
Detroit, MI
Mosciski-Medhurst
present
Detroit, MI
IT Team Leader / Lead Developer
present
  • Participate in all phases of development starting with a conceptual model through functional and detailed design to implementation, debugging and deployment of the software solution
  • Direct and participate with team members in the analysis, development and delivery of all support and project work for assigned application(s)
  • Perform resource planning, deployment, tracking and reporting for all assigned team members
  • Consult with clients and team members to develop technical solutions to complex business/information problems
  •  Provides status updates and communicates frequently with/to end-users as well as with local, regional and global support and management teams
  • Initiate and execute mid- and long-term improvement projects
  • Manage elements of our internal infrastructure to support software deployments including being part of the out of hours support rota
Education Education
Bachelor’s Degree in Information Technology Related Curriculum
Bachelor’s Degree in Information Technology Related Curriculum
Quinnipiac University
Bachelor’s Degree in Information Technology Related Curriculum
Skills Skills
  • Experienced IT professional with excellent knowledge of Microsoft technologies
  • Excellent communication and interpersonal skills with ability to work independently and with other resources
  • Strong knowledge of IBM iSeries midrange (AS/400) computing
  • Experience and high proficiency with the following Information Technologies
  • Knowledge of .NET framework
  • Solid understanding of ITILL
  • Demonstrated ability to multi-task and meet tight deadlines
  • Strong background and understanding of software development of SDLC. 3
  • Solid understanding of Integration and Messaging technologies and architecture
  • Extensive knowledge of SQL and experience supporting SQLServer, DB2 or Oracle databases
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11 IT Team Leader resume templates

1

IT Team Leader Resume Examples & Samples

  • PMO Strategic Project Process Methodology
  • ADS Software Development Life Cycle (SDLC)
  • ADS Software Quality Management (SQM) Process
  • ADS SQA Software Testing Life Cycle (STLC)
2

IT Team Leader, Macquarie Pacific Funding Resume Examples & Samples

  • Hands on technical experience managing and supporting software applications and infrastructure (Microsoft stack, .NET Web Services, XML)
  • Solid troubleshooting skills with Windows server and SQL server
  • Experience in providing Level 1, 2 and 3 support
  • Ability to write scripts (PowerShell and/or Batch)
  • Information systems development experience including analysis, design, development and testing
  • Ability to translate complex business requirements into technical requirements and designs
  • Project management experience with the ability to develop resource and scheduling plans
  • Solid understanding of incident management and change management processes and frameworks
  • Experience leading or managing technical staff
  • Experience managing outsourced service providers (software development and cloud infrastructure)
3

IT Team Leader Resume Examples & Samples

  • Extensive background and experience in operations/production support environment
  • Leadership, coaching and mentoring
  • Solid understanding of Integration and Messaging technologies and architecture
  • Prior experience with Enterprise IT
  • Operating systems; Windows, Linux And AIX including MSSQL, Oricle, Puppet and/or Jenkins
  • Solid understanding of ITILL
  • IT degree or equivalent experience
4

IT Team Leader Resume Examples & Samples

  • Proven leadership experience leading testing efforts within a large organization
  • 2, Strong background and understanding of software development of SDLC
  • Analyze complex business requirements and develop effective technology solutions. High level technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to the organization's business plan and industry requirements
  • Acquire deep business domain expertise as needed. Provide technical guidance concerning the business implications of the application and various systems. Assist in the business process redesign and documentation as needed for new technology
  • Translate high level business requirements into functional specifications for the Information Technology (IT) organization and manage changes to such specifications. Research and debug complex technical problems
  • Work with project teams, lines of business and other IT resources to analyze and develop technology solutions to satisfy business needs. Under general direction, instruct, direct, and check the work of other business systems analysts. Act independently or as a member of a project team Provide technical consulting on complex projects
  • Participate in the development and evaluation of Requests for Information and Requests for Proposal
  • Provide process definition and best practices leadership and convince others of the soundness of a technical approach. Devise and/or modify procedures to solve the most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results. Create detailed specifications from which programs will be written
  • Provide business process based solutions to complex problems. Act as team leader for projects with moderate budgets or of a short to intermediate duration
  • Stay current with emerging technologies, their strengths and weaknesses and their application to business solutions
  • Strong background and understanding of software development of SDLC. 3
  • Bachelor's degree in IT related curriculum or equivalent education and related training
  • Experience and high proficiency with the following Information Technologies
  • Information security best practices
  • IT performance/scalability principles
  • Relational database technologies
  • Working knowledge of PC applications such as Microsoft Office
  • Ability to work independently or as a member of a team
  • Ability to direct other team members and train others
5

IT Team Leader Resume Examples & Samples

  • Production support
  • Manage a group that supports production applications
  • Responsible for small enhancements
  • Direct and participate with team members in the analysis, development and delivery of all support and project work for assigned application(s)
  • Perform resource planning, deployment, tracking and reporting for all assigned team members
  • Consult with clients and team members to develop technical solutions to complex business/information problems
  • Two year degree in Information Technology related curriculum or equivalent education and related work experience
  • 8-10 years experience or equivalent proficiency in application design and programming
6

IT Team Leader Resume Examples & Samples

  • Bachelor’s degree in Information Technology or equivalent education and training
  • Minimum 10 years’ experience in application design/development and support
  • Proficient with mainframe Z/OS, Win 2008 server, AIX, Linux – Red Hat operating systems
  • Experience with supporting applications used for BSA/AML compliance
  • Exposure to configuration/implementation of solutions from vendors such as SAS, Inc., BAE/Detica, Wolters Kluwer, FIS, Nice Actimize, SunGard
  • Maintaining and supporting financial applications within the financial services industry
7

IT Team Leader Resume Examples & Samples

  • Experience with mainframe Z/OS, Win 2008 server, AIX, Linux – Red Hat operating systems
  • Experience with supporting applications written in Cobol, SAS, .Net, Java/J2EE, JavaScript, C#
  • Extensive knowledge of SQL and experience supporting SQLServer, DB2 or Oracle databases
  • Understanding of data integration using web services, XML files, CSV files, SOAP UI, APIs, etc
  • Understanding of file transfer protocols TCP/IP, SSH, SFTP
  • Understanding of mainframe job controls, file systems, languages, utility services, and enterprise scheduling services
  • Provide leadership to define and building technical solutions to resolve our client's business needs
  • Excellent communication and interpersonal skills with ability to work independently and with other resources
  • Experience with full SDLC activities as required to deliver quality IT services
  • Think creatively and demonstrate the ability to analyze complex business processes and build relationships with vendor support and internal technicians as required to resolve processing issues
  • Build relationships with client management to understand business strategies and apply technology to add value and improve IT Services
  • Adapt rapidly to changing technologies
  • Experience with supporting applications used for Governance, Risk & Compliance (GRC), Enterprise Risk and Corporate Compliance
  • Exposure to configuration or implementation for IBM Open Pages or RSA Archer solutions
  • Exposure to configuration/implementation of solutions from vendors such as IBM, SunGard/FIS, SAS, Inc., BAE/Detica, Wolters Kluwer, or Nice Actimize
8

IT Team Leader Resume Examples & Samples

  • Candidate must have at least 10 years overall project management experience with at least 5 years project management experience in developing systems using Web technologies and/or client server projects
  • Must have excellent communication skills, both written and verbal, and have the ability to articulate complex technical ideas in easy to understand business terms
  • Excellent Interpersonal skills are required to motivate team members and to quickly gain the trust and confidence of other IT members across the organization
  • Candidate will need the ability to manage all IT related work on large projects in a complex environment, coordinating activities for requirements, design, development, testing, implementation and support with other IT areas and vendors
  • Hands-on experience managing projects utilizing .Net, C#, C++, MSSQL or Oracle is preferred
  • Proficiency and significant hands-on experience using full-life cycle development methodologies is also required
9

IT Team Leader Resume Examples & Samples

  • Direct and participate with team members in the analysis, development and delivery of all support and project work for financial services applications running on iSeries (AS/400); will oversee Cobol and RPG programmers
  • 8-10 years experience or equivalent proficiency in application design and programming; must have experience with Cobol and RPG AS/400 programming
  • Strong knowledge of IBM iSeries midrange (AS/400) computing
10

IT Team Leader / Lead Developer Resume Examples & Samples

  • Participate in all phases of development starting with a conceptual model through functional and detailed design to implementation, debugging and deployment of the software solution
  • Conducts or leads the development of functional specifications, coding, and documentation from user requirements
  • Architect application designs that meet a wide range of end user needs and system requirements
  • Ensure that the software developed meets all functional requirements. Resolve functional and design issues
  • Monitor soundness and quality of work developed by team members. Provide FTE performance input to responsible IT management, as applicable
  • Provides guidance and training to less experienced programmers and analysts
  • Experienced in technical mentoring and skills development
  • Fluency in systems development, design and testing phases within the Life Cycle of an IT project
  • XML, HTML, XSLT, JavaScript, VBscript, IIS, PowerBuilder, Oracle PL/SQL, C#.Net, ASP.Net, ADO.Net
  • Excellent documentation and written communication skills
  • Ability to work independently and within a team environment
11

IT Team Leader Resume Examples & Samples

  • Manage the engineer teams for all covered technologies: vmWare based virtualization, storage systems and UNIX platform
  • Act as a leader for a team of 15+ members
  • Supervise daily operational activities
  • Motivate, lead, coach and support the team
  • Foster accountability and responsibility
  • Work closely with 2nd line manager and other 1st line managers to set clear and measurable objectives for the team
  • Initiate and execute mid- and long-term improvement projects
  • Cooperate in the creation and execution of the competence center's strategy
  • Ability to lead, motivate and develop people of the competence area
  • Good knowledge at least in one technology field (Unix/vmWare/storage) supported within the competence area
  • Conscious use of assertive, diplomatic and customer oriented communication style
  • Willingness to take ownership for the work of the team
  • Solution focused, constructive, self-managed attitude
  • Solid knowledge of IT operations, in particular IT operational processes
  • Flexibility for parallel handling of several technical areas
  • Good knowledge about the operational processes and activities in platform operation and also in this team
  • Enjoy to lead, actively listen to, develop and encourage people
  • Ability to build trust in his colleagues and leaders
  • Ability to inspire others
  • Willingness to improve her/his environment and the people working in it
  • Having clear thoughts to improve the teams' efficiency
  • Fluency in Hungarian
12

IT Team Leader Resume Examples & Samples

  • Respond to enquiries from customers in relation to the installation, functionality and performance of supported products
  • Identify causes of and solve problems for customers within acceptable time standards
  • Ensure, where appropriate, information gained from handling supports queries is promoted to our knowledge base and communicated to interested parties
  • Update knowledge base with known issues, tips and workarounds as required
  • Maintain up to date product and general IT knowledge. Acquire further knowledge of relevant supported products to facilitate the continued provision of quality guidance to customers
  • Manage elements of our internal infrastructure to support software deployments including being part of the out of hours support rota
  • Line management of the other members of the IT support team
  • Training and mentoring of the team and the team members in terms of their job performance, behaviours and competencies
  • A good team player with the ability to work on own initiative
  • Experienced IT professional with excellent knowledge of Microsoft technologies
  • Worked in a customer facing environment, preferably in a software support role
  • Demonstrated ability to multi-task and meet tight deadlines
  • Recent experience of managing a small team
  • Microsoft qualifications (eg, MCP)
13

IT Team Leader Resume Examples & Samples

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience
  • Requires experience in supervising and building relationships with people at a variety of levels
  • Requires demonstrated ability to launch and deliver a single IT project on time and within budget
  • Advance or fluent in English Language ( Writing, reading & Speaking )
  • Ability of leadership and to build good working relationships with senior business stakeholders in both IT and non-IT roles
  • Proactive attitude to solve issues/problems bringing solution alternatives
14

IT Team Leader Resume Examples & Samples

  • Lead and priorities the Application Support team’s work load
  • Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex Problems
  • Design appropriate metrics for reporting on key performance and quality indicators
  • Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management)
  • Experience in client facing role and stake holder management. Should lead requirement gathering and all other touch points with customer
  • Should be able to multitask and carry out 3 – 4 projects simultaneously. Delegate tasks among team and track their deliverables while guiding them. It will be good to have cross location team leading expertise
  • Design Windows and web software applications with appropriate design documentation
  • Maintain existing software systems by identifying and correcting software defects
  • Investigate and develop skills in new technologies
  • Lead the team to create technical specifications and test plans
  • Provide on-going operational support including releases, upgrades, bug fixes and any system change activities. Enhance existing systems by analysing business objectives, preparing an action plan and identifying areas for modification and improvement
  • Independently handle technical issues and escalate to relevant team for speedy resolution of issues/incidents
  • Status Reporting
  • Flexible with work timings
  • 6-8 Years of hands-on experience in C#.NET, AJAX, J-Query, HTML, XML, SQL Server DB and Reporting Services,
15

Field IT Team Leader Resume Examples & Samples

  • Ensures a climate of teamwork and collaboration for onsite local IT Technician teams
  • Develops and maintains a scheduling system for onsite support fulfillment
  • Ensures that working procedures and processes are aligned within the team
  • Secures on-call after hours support
  • Provides specialist competence within the computer systems function in order to maximize efficiencies across all departments and meet the identified customer demand
  • Maintains a high level of proficiency in store systems, PC skills, and awareness of technology
  • Diagnoses system problems and recommends resolutions
  • Completes general routines and ensures housekeeping of all IT areas is of the highest standard
  • Communicates co-worker and customer issues/concerns that cannot be resolved to managers
  • Project Management Professional (PMP)
  • Certified Information Systems Security Professionals (CISSP)
  • Red Hat Certified Engineer (RHCE)
  • VMware Certified Professional (VCP) - Preferred
  • CompTIA A+
  • Information Technology Infrastructure Library
  • Experience of IKEA retailing, distribution, trading and IT organizations, including IKEA strategies, processes and working methods
  • Experience of software, hardware, IP networks and voice communications
  • Experience of IKEA applications, business processes and routines and their influence on IT in IKEA organizations
  • Experience of project management and co-ordination skills
  • Knowledge of managing suppliers
  • Experience of applicable policies, laws and regulations
16

IT Team Leader Resume Examples & Samples

  • 6+ years of professional IT experience
  • Formal leadership experience
  • Influence and collaboration skills
  • Info Security experience preferred but open to those that have led other technical services areas in the past
17

IT Team Leader Resume Examples & Samples

  •  Provides status updates and communicates frequently with/to end-users as well as with local, regional and global support and management teams
  •  Identifies, researches, and resolves technical problems. Documents, tracks and monitors the problem to ensure a timely resolution
  •  Develops, documents and implements standard operating procedures and customer service guidelines
  •  Takes a lead role in local & regional projects as appropriate to evaluate existing systems and recommend technology for upgrade and replacement
  •  Evaluate new technologies for potential applicability within BCG
  •  Assist and train other IT Specialists
  •  Perform other duties as assigned or required
  •  Should Focus on processes / ability to establish and drive adherence to processes
  •  Manage stakeholder expectations and set them appropriately for smoother functioning
18

IT Team Leader Resume Examples & Samples

  • Ensure stability of all Non-ERP applications running and support business team for daily usage
  • Partnership with business team to understand each practice and pain points to drive the change
  • Take project leader role from IT side for Non-ERP projects and manage both in-house and external resource
  • Take leader role to guide and support internal IT BA team for smooth delivery and maintenance during daily work
  • Other assigned on demand
19

IT Team Leader Resume Examples & Samples

  • Ensure stability of CRM tool running and support commercial team for daily usage
  • Work with China Commercial team to keep improving CRM platform to fulfill business change and growth
  • Take project leader role from IT side for CRM projects and manage both in-house and external resource
  • Data analytic skill to perform pipeline and forecast related analysis in order to provide meaningful insight to the management team