Learning & Development Assistant Resume Samples

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A Kautzer

Agustin

Kautzer

2409 Evans Roads

Houston

+1 (555) 115 5591

2409 Evans Roads

Houston

Phone

p +1 (555) 115 5591

Experience Experience

New York, NY

Learning & Development Assistant

New York, NY

Hamill-Fadel

New York, NY

Learning & Development Assistant

Provide assistance with training conference coordination
Overseeing and coordinating the new hire orientation program with the assistance of the Recruitment team and the Office Manager
Assisting in the management of the budgeting process
Data management, accurate data tracking and analytics regarding all aspects of L&D
Deliver a consistently high quality standard of Learning and Development support
Provide administrative support for the L&D team
Manage the internal library

Chicago, IL

Learning & Development Assistant With English

Chicago, IL

Gutmann Inc

Chicago, IL

Learning & Development Assistant With English

Creates event/session record and monitors registration
Maintains sponsor/attendees/account team relationship and manages sponsor/attendees/account team expectations as it pertains to the event/session
Develops solid relationships with customers and members of other departments
Works well in a team environment
Thorough knowledge of time management techniques
Arrange for cost of training courses to be re-charged to relevant business areas
Booking training rooms

present

Dallas, TX

Learning & Development Assistant With English & German

Dallas, TX

Goyette-Lind

present

Dallas, TX

Learning & Development Assistant With English & German

present

Emailing confirmations to employees, managers and course owners
Data base management / Training entry (end to end process: creation to evaluation)
Speaking on the phone with the employees, course owners, HR managers and sites
Speaking with the employees, course owners, HR managers and facilities
Responsible for managing the learning/ training records of employees
Handling complaints and issues that may occur in the system
Organizing course materials

Education Education

Bachelor’s Degree in Accounting

Indiana University

Bachelor’s Degree in Accounting

Skills Skills

It is essential that you are comfortable with all Microsoft packages and have the ability to multi task effectively
Excellent communication skills with an appetite for learning to grow your confidence and knowledge within HR
Great communication and organisational skills
Comfortable with public speaking, with the intention to develop into a skilled facilitator
Knowledge of PowerPoint (ideal, but not essential)
Excellent English verbal and written skills, given we work in an international, virtual team
Endless amount of Passion & Enthusiasm
Confident in the use of Word and Excel
Facilitating of a variety of training courses
An enthusiastic, creative team player with lots of initiative, who has a positive and credible personality

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Learning & Development Assistant Resume Examples & Samples

Deliver a consistently high quality standard of Learning and Development support
Coordinate the companies L&D processes in a timely and effective manner
Maintain the integrity of the training calendar organising logisitics, meeting rooms, catering and any other associated requirements
Upload of development into the L&D reporting systems
Ensure feedback and appraisals are gathered from trainers in the agreed timescales
Act as first point of contact for any L&D related issues
Review and update any new and current L&D policies
Strong administration skills
Educated to a degree level or equivalent
Proven track record in an L&D position
Proficient use of Microsoft Word, Excel and PowerPoint

Learning & Development Assistant Resume Examples & Samples

Organise meetings and arrange training sessions
Supervise the organisation and deadlines of the monthly newsletter
Provide administrative support for the L&D team
Maintain good relationships with the clients
Manage the internal library
Organise the logistics for all L&D programs
Excellent organisational skills and be able to manage time efficiently
Be able to work in a busy, motivated team
Confidence to learn new processes and apply to learning own development

Learning & Development Assistant With French & English Resume Examples & Samples

Booking training rooms
Organizing course materials
Data base management / Training entry (end to end process: creation to evaluation)
Reporting
Handling complaints and issues that may occur in the system
Fluent in French and English (written & spoken)

Learning & Development Assistant With English & German Resume Examples & Samples

Booking Hotel accommodation or informing sites of any die try requirements
Emailing confirmations to employees, managers and course owners
Payments & Invoicing
Excellent administration skills and good organization skills with attention to detail
Fluent in English and German (written & spoken)

Learning & Development Assistant With English & French Resume Examples & Samples

Speaking on the phone with the employees, course owners, HR managers and sites
Good Excel and Word command
Fluent in English and French (written & spoken)

Learning & Development Assistant With Spanish & English Resume Examples & Samples

Cancelling or moving employees training courses
Customer Oriented
Ability to multi-task, prioritize work and manage time based on business needs
Fluent in Spanish and English (written & spoken)
Analytic and problem solving mind

Learning & Development Assistant Resume Examples & Samples

Assembles and delivers new hire training and refresher training for existing CSRs Creates training flashes to notify staff of program changes as instructed by internal management or agencies Assembles and distributes course materials and teaching aids Answers routine inquiries regarding training courses and schedules Operates audio visual equipment during training programs Prepares periodic, standardized reports and analyses of development and training needs Reviews and proofread training materials for accuracy and thoroughness Works with vendors and other third party sources to coordinate technical or professional training offerings All other duties as assigned
Reliable attendance Excellent presentation and customer service skills Excellent analytical skills / problem solving and oral and written skills Professional appearance and behavior mandatory
High school diploma or its equivalent and/or vocational training Experience in the Electronic Toll Collection industry is preferred Learning and development experience preferred Demonstrated proficiency in Microsoft Office products – Word, Excel, PowerPoint and Outlook

Learning & Development Assistant With English Resume Examples & Samples

Checking to see if an employee is suitable for the course that they want to attend
Strong communication skills; flexibility to work in an environment with fast changing processes and priorities
Fluent in English (written & spoken)

French Learning & Development Assistant Resume Examples & Samples

Answers routine enquiries regarding training courses and schedules within agreed SLA
Updates processes/ work instruction/ job aids as required
Provides back-up as needed for all other team members as assigned
Creates Subjects, Offerings and Programs on Learning Administration System (XLAS, CW)
Manages learning and development tools, feeds and updates relevant data in the systems, maintains databases and records
Sends invites, reminders and pre-course work via various systems (XLAS, LMS, Outlook, etc)
Handles enquiries and requests from vendors, program managers and participants in relation to cancellations, registrations, and updates
Manages internal queries through LAS
Updates information in LAS, LMS and Excel spread-sheets
Cancels or moves employees’ training courses
Checks to see if an employee is suitable for the course that they want to attend
Arranging building access, Wi-Fi and network access
Delivering rosters, printing and materials to the room, ensures all AV equipment has been supplied and any presentations are ready
Operating audio visual equipment during training programs
Meeting the vendor and providing assistance throughout the day

Spanish Speaking Learning & Development Assistant Resume Examples & Samples

Provides direct support to the Learning and Development Co-ordinator and Course Owner
Adapts Xerox and standard processes to customer needs based upon defined course/ session scope
Assists and supports program managers with additional relative tasks
General office administration and data entry duties
Has the ability to coordinate issues proactively, accurately assess and answer general learner and program manager queries
Routine helpdesk tasks - answers enquiries via email and/or telephone
Database management / Training entry (end to end process: creation to evaluation)
Organises logistic requirements prior to all training sessions including: booking rooms and AV equipment, ordering catering, ordering printing and materials
Ensuring all catering has been delivered

Learning & Development Assistant / Trainer Resume Examples & Samples

Identify training and development needs within the Sales division through job analysis, appraisal reviews and performance stats
Designing and expanding training and development programmes based on both the organisation's and the individual's needs
To work alongside the Training and Development executive managing the delivery of training and development programmes for the Sales division
Evaluating training and development
To carry out all technical training for the division
To conduct coaching for the Sales division
Assist in call monitoring for the business giving constructive feedback in line with the company standards, work to develop and continually refine standards
To assist all Sales division staff, ensuring good working relationships are maintained with our clients and suppliers, and are improved as a result of coaching and training
To meet regularly with Managers in order to give and receive feedback on their team's progress
Carry out research and data collection from multiple perspectives to determine performance and operational problems via consultation
Identifying current and future training needs/challenges
Identify opportunities for organisational improvement
Make recommendations of new training courses and interventions that could be introduced to the company
Work independently and within a small team environment
The ability to communicate effectively at all levels
The ability to roll out and deliver all training content
Demonstrable success in motivating and developing people
Excellent planning and organisational skills with an ability to prioritise effectively
Ability to communicate in a friendly, positive and professional manner at all times
A pro-active approach to problem solving with the flexibility to adapt
Managing challenging situations to ensure team work is maintained

Learning & Development Assistant With English Resume Examples & Samples

Coordinates end-to-end delivery support for multiple events/sessions per month
Coordinates feedback process for assigned events/sessions, compiles and distributes results
Identifies compliance issues, content and facility needs for events/sessions
Coordinates on-site delivery needs of assigned programs
Coordinates registration and enrollment process, issues and needs
Coordinates cancellation process
Communicates via e-mail, voice and face-to-face with Account Team and events/sessions sponsor/attendees: progress, problem escalation, issue resolution, budget variance, customer satisfaction or feedback
Identifies and schedules resources needed to deliver the program
Adapts ACS processes and standards to customer needs based upon defined event/session scope
Identifies, resolves and escalates event/session delivery issues
Creates event/session record and monitors registration
Recommends to event/session sponsor event/session cancellation based upon enrollment activity
Maintains sponsor/attendees/account team relationship and manages sponsor/attendees/account team expectations as it pertains to the event/session
Assures service provided for the event/session is consistent with expectations for the experience/program
Takes steps to anticipate issues that will affect the budget, service quality or customer satisfaction
Maintains event/session materials version control
Generates communications to leaders and participants at the event/session level
May be required to work flexible schedule as needed
Customer Satisfaction
Delivery On-Time
Issue Resolution — Rapid Cycle Time
Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems
Coordinates referrals to appropriate technical, professional, or service personnel
Receives and prioritizes issues and forwards using appropriate escalation procedures
Follows appropriate Help Desk scripts to provide quality and professional service to the clients
Interacts with different level of Help Desk personnel and teams to appropriately communicate information to and from the client or the user
Has experience in troubleshooting Internet Explorer, basic knowledge in computers and Live Chat
Applies understanding and knowledge of information systems products and services to assist users
Bachelor’s degree or four years of work experience in lieu of a degree
Three or more years of experience in the Hospitality industry or equivalent customer service environment, providing exemplary customer service to individuals and organizations. Must have been responsible for planning large corporate meetings, banquets or education functions from start to finish
Thorough understanding of customer service concepts
Proficient in all Microsoft Office applications and other system applications
Thorough knowledge of time management techniques
Must be able to facilitate problem solving and conflict resolution with internal and external contacts
Must have a proven record of superior customer service behavior
Must demonstrate to customers the ability to add value through customer service interactions
Must be able to create, implement and execute against a logistical plan
Must have exceptional communication skills
Works well in a team environment
Ability to make sound decisions
Ability to work independently
Develops solid relationships with customers and members of other departments
Must be very detail oriented
Must be able to determine the appropriate communication channel to effectively distribute information and to resolve problems
Ability to work flexible hours, based on business need

Learning & Development Assistant Resume Examples & Samples

Scheduling and coordinating all internal and external employee training efforts
Overseeing and coordinating the new hire orientation program with the assistance of the Recruitment team and the Office Manager
Handle a variety of logistical tasks in support of learning events
Learning Management System (LMS) administration
Copying, filing and printing documents and training records
Assisting in the management of the budgeting process
Creating reports and assembling training materials on a regular basis
Developing an understanding of the regulatory, logistical and customer focused environment in which Triumvirate operates
Partnering with internal stakeholders to assess training needs for new and existing employees
Organizing and developing learning interventions to meet specific training needs
Facilitating both instructor led and virtual learning programs by applying your unique understanding of adult learning training techniques and tools
Designing and deploying assessment tools to evaluate the impact of training initiatives
WOW! Internal and external customers
Proficient in Word, Excel, Outlook and other Microsoft programs
2-4 years of previous administrative support experience, preferably in the learning and development/training field
Ability to read, write, and understand English
Multi-tasker and detail oriented
Positive attitude, excellent interpersonal and customer service skills
A growth mindset and a good sense of humor!
Experience working in a fast-paced corporate office
Learning Management System (LMS) experience
Experience with eLearning authoring tools, including Articulate Storyline

HR Operations & Learning & Development Assistant Resume Examples & Samples

Both an interest in general HR and L&D
Previous employers willing to rave about your administration skills
A weird love of working in a creative, fast-paced and dynamic environment
An obsession with being super organized and the ability to build relationships and be employee and team focused

Learning & Development Assistant With English Resume Examples & Samples

Booking/ Cancelling or moving employees training courses to ensure maximum participation/attendance
Arrange for cost of training courses to be re-charged to relevant business areas
All other admin duties as assigned

Learning & Development Assistant With English & German Resume Examples & Samples

Speaking with the employees, course owners, HR managers and facilities
Organizing and distributes course materials and teaching aids
Providing reports as required using the learning database
REQUIREMENTS:*
Experience in working in a team providing administration services
Ability to take a broad perspective to problems and identify new, less obvious solutions
Ability to communicate effectively with delegate, managers and vendors
Proactive and assertive
Ability to work with limited supervision
Fluent in English and German (proficient in speaking and writing)
Experience in the MS Office at an Advanced level and Excel at intermediate level

Global Learning & Development Assistant Director Resume Examples & Samples

Work with key client contacts to explore business agenda (longer term strategy and tactical requirements)
Help determine appropriate L&D strategy to deliver on the agenda
Work as part of a team to drive the agenda from vision to implementation
Manage projects or tasks in line with EY learning standards and timelines and EY’s L&D processes, anticipate time and budget overruns, and communicate appropriately any project-related challenges
Coach and develop others, often in virtual teams
Delegate appropriate project responsibilities and tasks and ensure initiatives are appropriately staffed
Demonstrate an ability to engage resources from other teams
Develop and maintain relationships with sponsors and stakeholders; manage their expectations; negotiate with and influence them to overcome any issues that arise
Collaborate effectively with HR Business Partners, other EBETT team members and client stakeholders to ensure that L&D solutions, tools & processes are effectively integrated into the business agenda
Maintain productive relationships with a range of stakeholders across the broader EY organization
Create and maintain project documentation (charters, status reports, meeting minutes, process documentation, etc.) for projects of varying complexity
Develop an in-depth knowledge of the EY organization
Play active role and establishes solid relationships within the EBETT on projects, initiatives and team activities
Explore business needs to determine key development needs
Work with key stakeholders to determine the scope and schedule for L&D initiatives
Build long-term relationships built on trust and earned respect
Create, develop and manage L&D initiatives
Work with ambiguity, and build consensus across diverse, often global, groups
Negotiate with and influence stakeholders to overcome any issues that arise
Coach and develop others
Promote teaming and collaboration
Manage vendors
Communicate fluently in written and spoken English
Experience working in a professional services organization
Minimum 5 years L&D experience
Experience of working in a cross-border, virtual environment would be beneficial
Track record of leveraging L&D to support delivery of commercial results
Experience with working with external providers
Exposure to a range of modalities, including physical and virtual classroom, eLearning, and social and collaborative learning

Global Learning & Development Assistant Director Resume Examples & Samples

Understand the business agenda and how this translates into future talent requirements
Drive formation of effective learning strategies (considering key stages - Define; Design; Delivery; Deploy and Measure)
Support the business to execute learning and development strategies in the global context
Educate and influence broader learning community regarding needs of learners in the Executive
Work with senior leadership to explore business agenda (longer term strategy and tactical requirements)
Determine appropriate L&D strategy to deliver on the agenda - considering appropriate blended learning
Drive the agenda from vision to implementation
Coach and develop others, often in virtual teams Promote teaming and collaboration

Learning & Development Assistant Resume Examples & Samples

Confident in the use of Word and Excel
Knowledge of PowerPoint (ideal, but not essential)
Excellent English verbal and written skills, given we work in an international, virtual team

Learning & Development Assistant Resume Examples & Samples

Prepare documents for meetings that the director is responsible for presenting (PowerPoint, Excel, Word)
Review and process team invoices and meeting cards
Schedule and arrange logistics for team meetings
Coordinate and support L&PD’s in-person training events to include training logistics, room (physical and virtual) reservations, supplies and catering
Monitor and respond to inquiries from employee population in Talent Management mailbox
Organize L&PD documentation and maintain the ShareCenter repository
Order supplies through iBuy and other duties as assigned
Support and provide backup for the larger corporate HR team as required
High school diploma plus 6 years relevant administrative experience and /or AA Degree in related discipline and 3 years of related experience
High level of proficiency with PCs and Microsoft applications (Word, Excel and PowerPoint)
Able to travel 10% of the time
Knowledge of SAP and CONCUR, IBUY
Excellent organizational, verbal and written communication skills
Perform job duties with little supervision
Good interpersonal skills to interface with senior level executives and customer

WW Learning & Development Assistant Resume Examples & Samples

Supporting preparation of training events: i.e. confirmation of training participants, communicating with training participants regarding logistics, tracking and following up on cancellations, Training Online data entries, preparation of rooming- transfer and other logistic lists, group lists for training sessions
Helping to create and automatize excel- and other analytical tools to perform regular tasks more professionally, i.e. helping to set up planning and controlling tools, presenter staffing tools
Helping to create and automatize top quality presentations and event materials: i.e. Presentation decks, session materials, Facebooks and Briefing Books
Preparation and execution of event pre-survey and feedback survey processes: preparing different surveys, mailing surveys to participant and collecting answers, preparing feedback decks
Support of program follow up activities, i.e. distribution of training documents, completion of program statistics
Support of invoicing and cost controlling process: i.e. processing invoices, cost tracking, cost comparison, benchmarking
Maintaining and mining our core training management database, TrO, which includes data entries and analytical support, i.e. analysis of program participation, participant cancellations, cancellation history, missing training attendance
Other reports and analysis for Learning & Development as required
Proactively suggests improvement on processes, activities and procedures in which role is involved

Learning & Development, Assistant Director Resume Examples & Samples

Co-develop the annual rank based reports for the Audit Academy courses with the US Assurance Learning Deployment Leaders used to support compliance with the US Audit Learning Framework
Compile the compliance statistics for the US Audit Learning Framework from the regional Assurance Learning Leaders for presentation to Assurance Leadership
Manage our efforts on the US Audit Learning Framework Jurisdiction or Dashboard tool to insure the Dashboard is current and reports are timely. This also includes the related guidance for the Learning Deployment Leaders and Learners
Collaborate on the design and development of all Assurance learning compliance reports to insure consistency
Manage the reporting for the US reporting: GAPM 2.3 Appendix A jurisdiction for the non-US Americas regions
Special reporting projects related to regulatory matters or at the request of leadership
Primary liaison with PPQRM, Analytics team and others with requests for learning compliance information to insure consistency and priority of information shared
Leverage the Xerox reporting team as well as the GDS and identify opportunities to streamline processes and increase efficiencies
Manage the deployment of critical learning events including webcasts that may be converted to Web-Based Learning as well as the related reporting
Other special projects as needed
A bachelor’s degree and approximately 5 years of external audit experience (including at least one year as a manager) at a nationally recognized public accounting firm; or a graduate degree and approximately 7 years of related work experience
A degree in accounting, finance or related field
CPA certification strongly preferred
Excellent analytical skills and strong attention to detail
Excellent Microsoft Excel skills including use of pivot tables
Strong verbal communication and presentation skills
Excellent managerial and organizational skills
A dedication to teamwork and leadership
Integrity within a professional environment

Learning & Development Assistant VP Resume Examples & Samples

Supports the design, planning, implementation and maintenance of specific learning and development projects and programs (classroom, virtual instructor-led and web-based trainings)
Primary point person for logistics, materials management, set-up, kick-off and onsite support for programs (both classroom training and virtual instructor-led training)
Manages, tracks and records development programs and participants on the Learning Management System (also includes setting up new learning items, enrolling participants and processing cancellations)
Designs learning material and tools, including content, train-the-trainer guides, workbooks, job aides, and promotional collateral
Responsible for creating reports and preliminary analysis on the effectiveness of all programs and interventions, tabulating and summarizing evaluation data
Build strong relationships with HR and L&D colleagues both globally and regionally to maximize influence, promote efficiency, and strive for effectiveness
Liaises with vendors regarding billing, materials, and scheduling
Liaises with procurement on vendor contracting
Manages and tracks training expenses against program budget
Creates executive/stakeholder presentations and marketing material
Proven project management skills
Execution-focused; motivated and driven
Tremendous follow through from beginning to end
Team-player with ability to work well independently
Effective research and analytical skills to create and analyze reports for analysis of programs and budgets
Knowledge and skills for conducting needs analyses and identifying root causes
Proactively identifies problems before they arise and generates solutions
Functional knowledge and skills (or strong interest) in financial services
Familiarity with Instructional Design methodologies and/or adult learning theory
Comfort with facilitation techniques in the classroom, virtual classroom and blended learning approaches
Comfort interacting with multiple levels in the organization
Proficient in MS-Office products, specifically Excel and PowerPoint
Familiarity with WebEx or other virtual training software is a plus
Learning and Development (or other relevant HR functional experience) in Financial Services – 3-5 years; Banking experience a plus

Learning & Development Assistant Resume Examples & Samples

Endless amount of Passion & Enthusiasm
Great communication and organisational skills
Facilitating of a variety of training courses

Learning & Development Assistant Resume Examples & Samples

Leverage the firm’s Learning Management System to add training, manage registration, issue CPE credit, create reports, and maintain user profiles for regional and firm wide training programs
Review and process regional submissions for firm-sponsored CPE programs to ensure training details and documentation provided are compliant with CPE requirements
Maintain L&D Intranet pages, resources, and communications
Assist with set up and execution of virtual training sessions
Provide assistance with training conference coordination
Administer and update L&D metrics and reporting
Proofread, format, and publish training materials
Assist with maintaining and monitoring L&D budgets; reviews invoices, and ensures timely payment of vendors
Maintain L&D equipment and training supply inventory
Other assigned tasks as needed
1 year of related experience preferred
Experience with MS Office (Word, Excel, PowerPoint and Outlook), required
Experience with Learning Management Systems or other online data management tools strongly preferred
Experience with MS SharePoint preferred
Experience with Webex or other virtual meeting technology preferred
Strong organizational and problem-solving skills
Ability to prioritize workload, balance multiple responsibilities, and apply good judgment in a fast-paced environment
Exemplary client service skills
Strong interpersonal skills, ability to interact and communicate with individuals at all levels
Knowledge or ability to quickly learn and apply appropriate regulatory guidelines

Learning & Development Assistant Resume Examples & Samples

An enthusiastic, creative team player with lots of initiative, who has a positive and credible personality
Excellent communication skills with an appetite for learning to grow your confidence and knowledge within HR
It is essential that you are comfortable with all Microsoft packages and have the ability to multi task effectively
Comfortable with public speaking, with the intention to develop into a skilled facilitator

Learning & Development Assistant With French & English Resume Examples & Samples

Co-ordinates and organizes meetings and events including booking of venues, travel arrangements, invites delegates, arranges hospitality and equipment requirements, prepares presentations and reports
Liaises with the course owners and sites
Organizes logistic requirements prior to all training sessions including: booking rooms and AV equipment, ordering catering, ordering printing and materials
Handles inquiries and requests from vendors, program managers and participants in relation to cancellations, registrations, and updates
Emails confirmations to employees, managers and course owners

Learning & Development Assistant Resume Examples & Samples

Administrative support for training courses, including organisation, scheduling and co-ordination of different events and workshops
Data management, accurate data tracking and analytics regarding all aspects of L&D
Handling professional education, with recording, reporting, acting as day-to day contact point and advising on matters of policy
Working with various stakeholders to translate their learning needs into workable solutions, using different types of learning tools
Helping us build a great holistic Learning experience with innovative working practices
At any one time, each event will typically be at a different stage in the process, so the ability to multi-task is very important. Our environment is highly dynamic and flexibility / proactivity is a must
Independent and proactive working style
Exceptional attention to detail and organisation
Ability to work to deadlines, a mature approach, including initiative and common sense
Team player with strong IT skills
Ability to build rapport with internal clients at all levels
Able to cope with a varied workload; multi-tasking
Commitment to job and self development
Fluent in English and German, French an advantage