Loan Support Resume Samples

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G Littel

Gail

Littel

21076 Ayla Squares

New York

+1 (555) 702 7308

21076 Ayla Squares

New York

Phone

p +1 (555) 702 7308

Experience Experience

Detroit, MI

Loan Support Analyst

Detroit, MI

Davis, Metz and Dare

Detroit, MI

Loan Support Analyst

Researching and responding, in written form, to complex customer inquiries including highly escalated issues.
Maintaining strict regulatory compliance regarding content of correspondence to customers as well as timeliness of responses
Mitigate risk by knowing the fundamentals of commercial construction loan monitoring
Role supports an incoming call center and processing area
Entering Recording information via Rapid Entry Screen
Work closely with the Client, Relationship Manager, Internal and external service partners regarding commercial construction loans
Interpret loan documents in order to process loan fundings, payments, maintenance requests and regulatory reporting

Boston, MA

Loan Support Analyst Senior

Boston, MA

Swift LLC

Boston, MA

Loan Support Analyst Senior

Executes varied and complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for larger, more complex or sensitive assigned accounts or portfolio
Manage deal flow on a complex and evolving portfolio of loans throughout the United States
Oversee internal and external underwriting and site inspection resources. Coordinate directly with internal and external resources to ensure timely completion of assignments
Interact with loan sellers and originators to address questions and issues identified by the underwriting team. Additionally, you will interact with our clients through rollup calls and in person meetings
Manage logistics including delivering final diligence models to clients, billing, invoicing and other time sensitive transactional issues. This includes daily interaction with loan sellers and Midland’s contractors to ensure timely delivery of loan level information which facilitates the underwriting process
Develop technical expertise with excel modeling and third party databases to improve the overall diligence product
Develop technical expertise through the analysis and underwriting of commercial real estate assets

present

New York, NY

Head of Loan Support & Global Trade Services

New York, NY

Connelly-Balistreri

present

New York, NY

Head of Loan Support & Global Trade Services

present

Manage Staff objectives and the completion of mid-year and year end performance reviews
Identify and assist key staff in developing specific product knowledge that can be leveraged to benefit the business whilst enhancing the individual
Mentor staff, facilitating training development to ensure full cross training coverage within department
Monitor and manage security access for assigned ABO delegate profile (IBIS, AQUA Loan IQ & EXIMBILLS)
Identify and create enhanced metrics to track flawless execution
Continuously review and streamline operational processes to increase efficiencies, controls, minimize operational risk and prevent potential losses
Keep up with industry initiatives that impact the business in London

Education Education

Bachelor’s Degree in Business

Florida International University

Bachelor’s Degree in Business

Skills Skills

Strong verbal communication and writing skills
Ability to multitask and adhere to deadlines
Extensive knowledge organization products and lending processes and systems
Strong time management skills. problem solving and organizational skills
Proficient PC skills
Ability to read and interpret complex loan documents
Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures
Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio
Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio
Ensures the appropriate materials and documentation are available to complete transactions

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15 Loan Support resume templates

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Loan Support Analyst Resume Examples & Samples

Special consideration will be given to candidates with experience in asset-based lending, secured lending, commercial loan services and private or public accounting
All candidates should be extremely self-motivated, highly organized and able to meet multiple deadlines of varying priority
Additionally, candidates should have the business knowledge and skills necessary to perform comprehensive analysis of complex business records and commercial loan structures and be able to arrive at and to articulate accurate, balanced and reliable conclusions
Candidates must possess strong verbal and written communication skills and be able to interact clearly and professionally with managers, peers, internal customers, and Bank clients
Intermediate-to-Advanced proficiency with all standard office applications is required, including spreadsheets, word processing, calendar, email, and task management

Loan Support Analyst Resume Examples & Samples

Strong verbal communication and writing skills
Ability to multitask and adhere to deadlines
Must have strong organization skills. Effective problem resolution skills
Extensive knowledge organization products and lending processes and systems
Proficient knowledge of PNC's documentation and compliance requirements
Strong time management skills. problem solving and organizational skills
Ability to read and interpret complex loan documents

Operations Loan Support Analyst Resume Examples & Samples

High school diploma or GED (bachelor's preferred)
3 - 5 years of prior loan processing experience (or relevant and recent comparable experience) A combination of a college degree and a year previous loan specific experience in lieu of min 3 - 5 years related experience is accetable
Excellent time –management skills
Excellent customer-service skills
Able to multi-task and meet strict deadlines
Basic computer systems navigational skills

Head of Loan Support & Global Trade Services Resume Examples & Samples

Review regulatory requirements and their effects on Loan Administration and Global Trade Services
Continuously review and streamline operational processes to increase efficiencies, controls, minimize operational risk and prevent potential losses
Initiate and lead efforts in support of the emerging European business products, relating to Loan Administration and Trade Services requirements
Keep up with industry initiatives that impact the business in London
Identify and create enhanced metrics to track flawless execution
Control of forecast accuracy and efficiency, indentifying cost saving opportunities
Monitor and manage security access for assigned ABO delegate profile (IBIS, AQUA Loan IQ & EXIMBILLS)
Strengthen partnership with business partners and other support teams to enhance overall customer experience
Mentor staff, facilitating training development to ensure full cross training coverage within department
Identify and assist key staff in developing specific product knowledge that can be leveraged to benefit the business whilst enhancing the individual
Manage Staff objectives and the completion of mid-year and year end performance reviews

Consumer Loan Support Spec-mortgage Banking Resume Examples & Samples

Fee Accounting: Responsible for ensuring that customer payments have processed successfully through ChasePaymentech and interfaced with CLOSR
FHA Case Number Ordering: Utilizing FHA Connection and Mortgage Banking Origination Systems, complete required steps needed to obtain and notate a FHA Case Number for the subject property
Access loan in system and make determination if the document is required to be mailed
Properly update system comments with status of letter mailing
Complete mail ticket / log to be used for reconciliation with Mailroom

Mortgage Loan Support Specialist Resume Examples & Samples

Incumbents in this position would typically possess at least 3 years of loan processing or bank related experience and function as intermediate to senior specialist
Mortgage file/pipeline management and Customer Service experience
Knowledge of Mortgage related compliance, FHA/VA loans, regulations and Title/Appraisal review experience
Solid communications planning/organization skills
Customer service and quality focused
Incumbents in this position would typically possess 5 years of loan administration or bank related experience
This senior level Specialist may be responsible for training, monitoring of daily assignments and acting as Subject Matter Expert
Must possess the following: Mortgage file/pipeline management and Customer Service experience

Supervisor, Mortgage Loan Support Resume Examples & Samples

Requires demonstrated interpersonal skills
PC skills to include a good working knowledge of relevant applications, and
Demonstrated planning and organizational
May require 5 or more years supervisory experience, or in-depth working knowledge of function/department with 2+ years supervisory experience

Loan Support Analyst Lsam On Call Resume Examples & Samples

Handle assignments based on availability and expertise with flexibility and willingness to handle various tasks as requested
Maintain open lines of communication with supervisor as to availability for work assignments
Examples of tasks may include: Order and track third party reports based on client guidelines and expectations – utilizing vendor portals and/or order forms as dictated by various vendors
Assist the Conversions Department with onboarding or offboarding of loans from Key’s platform, working with loan file documentation, data entry, and quality control to insure a timely and accurate transfer of loans
Assist the Underwriting Department with preparation of asset summaries and cash flow models, assemble photos and maps, and gather property level data
Good communications skills, both written and oral
Strong ability to multi-task, handling a variety of duties at once
Work efficiently in a deadline-oriented environment
Understanding of commercial real estate lending

Mortgage Retail Loan Support Specialist Manager Resume Examples & Samples

7 years of experience in mortgage lending with increasing responsibility
5 years of supervisory/management experience
Handles complex job duties/responsibilities and special projects independently

Consumer Loan Support Spec Resume Examples & Samples

Fee Accounting: Processing all refund requests and submitting to Corporate Accounting
Receive daily work assignments as defined by MIS reporting
Generate appropriate package, print and group according to internal procedures
Properly update system comments with status of letter mailing
Prepare the letter to be mailed to the customer

Loan Support Processor Resume Examples & Samples

Processes new applications/requests submitted by Line Officers to verify completeness and accuracy of applications prior to submitting to pre-underwriting
Review existing customer account information and relationship in the system to calculate any exposure and determine which Underwriter to route to for proper approval authority
Validates and collects all financial information required for UW, this includes linking aggregate exposures, gathering credit reports and requesting/ordering third party vendor inspections
Responsible for conducting Customer Due Diligence. Ensure loans are compliant with bank policy and procedure, regulatory requirements (flood, OFAC etc.), and all closing conditions are met
Creates and mails all written customer notifications applicable by bank policy, compliance or related regulatory conditions
Ensures that customers receive prompt, courteous, and accurate responses whether systematically or through e-mail, fax, or telephone. Resolves any problems in a timely manner or escalates to supervisory staff
Responsible for making the initial customer contact and ongoing monitoring of past due Real Estate Property Taxes
Scans and images all incoming customer information applicable to the application process to be maintained in the electronic credit file
Years of functional/professional experience: 1+ years
Alternative: Combination of education and experience (years /description) Commercial Loan experience preferred

Mtg Loan Support Specialist Resume Examples & Samples

Knowledge of Mortgage file/pipeline management, Mortgage related compliance regulations, FHA/VA loans, and Title/Appraisal review experience
Solid communications planning/organization skills, Customer service experience with quality focus
Must be adaptable and pays close attention to detail

SBA Loan Support Specialist Resume Examples & Samples

Performs loan accounting activities such maintaining all SBA Department general ledger accounts by performing daily account balancing and monthly general ledger/DDA account reconciliations and certifications meeting all prescribed deadlines
Assists with investor loan sales and related accounting
Maintains investor and government agency status/discrepancy reports
Completes SBA 1502 reporting
Requires the ability to manage and prioritize job duties to meet strict deadlines
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Follows all Bank policies and procedures and compliance regulations, and completes all required annual required or job-specific training. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank."

Loan Support Analyst Resume Examples & Samples

Manage a portfolio of commercial construction loans on a daily basis
Mitigate risk by knowing the fundamentals of commercial construction loan monitoring
Interpret loan documents in order to process loan fundings, payments, maintenance requests and regulatory reporting
Respond to moderately complex commercial loan issues and internal loan system reporting
Work closely with the Client, Relationship Manager, Internal and external service partners regarding commercial construction loans

Loan Support Analyst Resume Examples & Samples

Perform calculations, reconciliations and analysis related to loan servicing activities in accordance with Midland policies and procedures
4 year college degree is strongly preferred
Experience and proficiency with MS Office applications is required, including intermediate Excel skills
Proven organization skills, including time and task management, is required

SBA Loan Support Servicing Analyst Resume Examples & Samples

Responsible for identifying and documenting business requirements, investigating business systems, identifying options for improving business systems and bridging the needs of the business with the use of information technology
Will provide a strong link between the business community and information technology in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals
Makes recommendations based on product vision and market requirements, researched data and priorities
Will elicit information and ideas from subject matter experts, business owners, vendors, and others regarding existing and proposed business systems
Collaborates with stakeholders and subject matter experts in order to document, communicate, validate and refine necessary requirements and make recommendations
Serve as key resource for Digital Customer Experience Implementation project
Assist Business Owner with Business Case development and RFP process (as applicable) during the Project Initiate Phase
Under direction of the Project Manager during Plan Phase, interpret business needs and translate into application and operational requirements
Serve as a liaison between business units and technology teams through which requirements flow
Assists in Integration and Acceptance Testing
Supports the development of training and implementation material
Participates in the implementation, and provides post-implementation support
Requires a bachelor’s degree in business, project management, business systems or equivalent
1-3 years of relevant business analyst and/or project management and/or operations experience
Strong business operations knowledge, analytical and problem solving skills
Strong data analysis skills including business operations and/or project management
Knowledge of banking policies, procedures, practices and documentation
Strong knowledge of development concepts and practices, business operations and potential applications
Ability to work effectively with individuals and groups across the company to manage customer relationships
Online banking / digital channels knowledge and experience preferred

Loan Support Analyst Resume Examples & Samples

Role supports an incoming call center and processing area
Resolution for escalated customer issues and ability to provide excellent customer service
Handle incoming documentation from customers and third parties
Order inspections and upload results
Review claim checks and release or deposit funds based on Investor guidelines
Issue funds to contractors and customers based upon claim status

Loan Support Analyst Resume Examples & Samples

Researching and responding, in written form, to complex customer inquiries including highly escalated issues
Actively working with service partners and other lines of business to provide appropriate and accurate response and resolution to any issues
Maintaining strict regulatory compliance regarding content of correspondence to customers as well as timeliness of responses

Loan Support Analyst Senior Resume Examples & Samples

Manage deal flow on a complex and evolving portfolio of loans throughout the United States
Oversee internal and external underwriting and site inspection resources. Coordinate directly with internal and external resources to ensure timely completion of assignments
Interact with loan sellers and originators to address questions and issues identified by the underwriting team. Additionally, you will interact with our clients through rollup calls and in person meetings
Manage logistics including delivering final diligence models to clients, billing, invoicing and other time sensitive transactional issues. This includes daily interaction with loan sellers and Midland’s contractors to ensure timely delivery of loan level information which facilitates the underwriting process
Develop technical expertise with excel modeling and third party databases to improve the overall diligence product
Develop technical expertise through the analysis and underwriting of commercial real estate assets
Underwriting and processing borrower requests for CMBS loans
Analyzing financial statements, rent rolls and site inspections for whole loans, B notes and mezzanine loans; and
Supporting the Special Servicing and Performing Asset Management teams as required
Computer skills to include: Spreadsheet and Word processing

Capital Markets Loan Support Specialist Resume Examples & Samples

Must demonstrate professional behavior and be able to work in both individual and team environments
Candidate must be punctual, dependable and adhere to company policies and procedures
3+ years experience in mortgage loan servicing with emphasis in default functions is preferred
General knowledge of foreclosure process strongly preferred

Commercial Loan Support Resume Examples & Samples

Set up, process, and monitor documents, and files for commercial loan package completion to meet lending specifications. Review and monitor loan documents for accuracy, completeness and adherence to approval conditions
Monitor existing loans to ensure complete conformity with terms. Follow up with customer to obtain all necessary information and clarification on financial analysis materials and resources
Process advances of funds for payment of credit accounts at the request of the borrower or Commercial Relationship Manager. May negotiate loan-signing dates with customers and Commercial Relationship Manager. May work with attorneys and other financial or legal resources to obtain the correct, accurate documents to fully protect the financial institution’s interests in the credit relationship
Responsible for GL Certification which includes research, balancing and certification
May perform preliminary review of property and liability insurance to ensure it complies with bank policy and procedure
May provide customer service, administrative support and inter/intra office communication support for the department
Demonstrate compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keep up to date on regulation changes. Follow all Bank policies and procedures, compliance regulations, and complete all required annual required or job-specific training. Responsible for other duties as assigned. Actively learn, demonstrate, and foster the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank."
1-2 years previous office, commercial loan, or retail banking experience
Basic analytical and problem solving skills
Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships

MB Consumer Loan Support Specialist Resume Examples & Samples

Fee Accounting: Responsible for ensuring that customer payments have processed successfully through Chase Paymentech and interfaced with CLOSR
Fee Accounting: Complete required internal procedures to effectively reconcile Credit Report requests along with established loan inquires and or accounts
FHA Case Number Ordering: Utilizing FHA Connection and Mortgage Banking Origination Systems, complete required steps needed to obtain and notate a FHA Case Number for the subject property
Returned Mail Processing: Receive incoming Mail that was deemed as undeliverable and complete thorough research in efforts to determine correct mailing address, properly update system with status of mailing, and prepare envelope for mailing
Letter Mailing
Access loan in system and make determination if the document is required to be mailed
Properly update system comments with status of letter mailing and prepare the letter to be mailed to the customer
Complete mail ticket / log to be used for reconciliation with Mailroom
Possess strong attention to detail and strong problem solving skills
High school diploma or equivalent preferred
Basic office skills
Ability to work independently or as part of a team

Loan Support Senior Rep Resume Examples & Samples

Monitor the mortgage loan support task queue to ensure no tasks are past due. Assign tasks as needed
Conduct quality control reviews of tasks performed
Assign requests and projects received via email to applicable person
Support training initiatives for employees
Distribute incoming mail
Fulfill requests for information received from various departments
Conduct document searches for customers and mortgage servicing staff
Provide ad hoc project support as required
High School diploma or equivalent required
Minimum of two (2) years of experience in Mortgage Loan Support required
Analytical, with an ability to identify and resolve problems
Well organized, paying close attention to detail
Ability to manage multiple priorities in a timely manner
Ability to meet the needs of internal and external customers by delivering high quality service
Rapidly adapts to changing information, conditions and/or unexpected obstacles
Operates effectively in a team environment as well as independently
Proficiency with Microsoft Office products (Word, Excel, etc.) preferred

Loan Support Analyst Resume Examples & Samples

Entering Recording information via Rapid Entry Screen
Managing Status Reports
10-key data entry strongly preferred
Work with a sense of urgency; self-motivation
High engagement and strong work ethic
Positive attitude, confident
Being adaptable to change

Commercial Loan Support Specialist Resume Examples & Samples

Loan Booking - Requires a thorough knowledge and understanding of commercial loan documentation and the AFS loan accounting system to which they are booked
Must be extremely organized in thoughts and procedures
Is responsible for timely and accurate input and the ability to question when any documentation is outside the norm
Must be able to book new, renewed, extended loans as well as Letters of Credit, Swap and ACH exposures
Will have to be proficient at using the AFS Construction Lending Module. If done well, the loans will be set up correctly according to the documentation and approval
Review of advance requests from the Builder Finance Group and funding of advances either by wire or deposit to FSB checking account
Creating electronic files of complete loan documentation and ensuring that flood information is stored in the correct place
Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar’s internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies

Investments Bank Loan Support Senior Consultant Resume Examples & Samples

3-5 years of financial reporting, accounting or related experience
Accounting/Finance degree preferred
Advanced Excel skills required (formulas/pivot tables, etc)
Intermediate querying skills and the ability to learn multiple applications, including database and reporting applications
Advanced skills in Microsoft Excel, Outlook, Word, Microstrategy and SAP
Advanced oral and written communication skills to all levels of staff and management
Good analytical and issue resolution skills
Demonstrate initiative, creativity and a high degree of self-motivation
Good problem solving and decision making skills
Work independently, flexible and good organizational skills
Strong time management skills and ability to meet deadlines

Loan Support Analyst Resume Examples & Samples

Perform in-depth research to determine root cause analysis on tax penalties
Manage queue of research tasks ensuring that they are completed within the appropriate time frame
Monitor follow-up tasks to ensure accurate completion of requests
Prioritize work with an emphasis on escalated tasks
Send proper customer correspondence
Perform research on various aspects of the tax process including tax lines, history, parcel numbers and other various instances
Monitor and recover tax penalties from third parties

Loan Support Analyst Resume Examples & Samples

Perform in depth research to identify the HOA name of properties in default
Daily manage queue of tasks ensuring that they are completed within the appropriate time frame
Monitor follow up tasks to ensure accurate completion of requests
Prioritize work putting extra emphasis on escalated tasks
Correspond with HOA companies and their attorneys, as well as PNC’s foreclosure attorneys
Perform research on various aspects of the HOA process
Issue HOA payments based on internal and investor guidelines

Loan Support Specialist, / Researcher Resume Examples & Samples

Extensive experience in Foreclosure and Default/Loss Mitigation servicing functions
Extensive experience in reading, interpreting and understanding loan contracts and documentation
Excellent practical understanding of GSE servicing contracts, regulations and guidelines
Attention to detail with strong analytical skills with a primary focus on reading and comprehension
Ability to express research through both written and communicative methods
Ability to work in a quiet environment with minimal peer interaction
Must demonstrate professional behavior and be able to work in both individual and team environments
Candidate must be punctual, dependable and adhere to company policies and procedures

Temp-to-hire Loan Support Associate Resume Examples & Samples

Use provided checklist/guidelines to verify documents including bank statements, pay stubs, rental history, and tax returns/schedules; if a document does not meet requirement stated in the guidelines, it is sent back to the sales team for follow-up
Pass documents on to the underwriting team for processing
Communicate internally with sales team and mortgage team; no contact with customer

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