Travel Support Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the travel support job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

I Torp

Imani

Torp

9174 Mayer Skyway

New York

+1 (555) 110 5553

9174 Mayer Skyway

New York

Phone

p +1 (555) 110 5553

Experience Experience

Boston, MA

Client Support Analyst, Travel

Boston, MA

Weimann-Ernser

Boston, MA

Client Support Analyst, Travel

Maintain working knowledge of Concur Travel products including new releases and new products
Maintain working knowledge of Concur products including new releases and new products
Maintain working knowledge of products including new releases and new products
Research, diagnose & troubleshoot product functionality issues / errors faced by clients, follow up with documentation within established timelines
Effectively manage expectations that are set with customers
Receive client inquiries primarily via a CRM tool, regarding product functionality or problems; research with the client to fully diagnose the issue then develop creative solutions and respond within established timelines
Receive client inquiries via all access channels (Clarity, Email, Phone) regarding product functionality or problems; research with the client to fully diagnose the issue then develop creative solutions and respond within established timelines

Boston, MA

Senior Leadership Travel Kit Site Support

Boston, MA

Borer Inc

Boston, MA

Senior Leadership Travel Kit Site Support

Effective and efficient Time management of self and team duties
Prepares engineering analysis of projects to include: preliminary design, calculation, life cycle cost and equipment of Network and Audio equipment selection
Provide on-call 24 x 7 x 365 Service Desk support
Working knowledge of voice conferencing services (bridges, meter place, etc.)
WI-FI and 4G technology configurations
Passion for learning and knowledge transfer
Ensure kits are ready for deployment

present

Philadelphia, PA

Senior Leadership Travel Kit Documentation Support

Philadelphia, PA

Koelpin, Larkin and Rolfson

present

Philadelphia, PA

Senior Leadership Travel Kit Documentation Support

present

Provide remote & on-site operations and management
Provide technical expertise to resolve network and other operational events and trouble tickets
Provide administrative support of installed systems/networks; assigning and controlling addresses, revising system configurations
Remote Assistance and Virtual workstation environment
Ensure connectivity to external service providers. Provide voice and video engineering, operation and maintenance support
Performs moderately complex engineering assignments of an analysis, design or test nature requiring application of specific standard techniques and procedures
Provide voice and video engineering, operation and maintenance support

Education Education

Bachelor’s Degree

Northeastern University

Bachelor’s Degree

Skills Skills

Be an excellent communicator with the ability to communicate with customers at all levels
Possess an excellent telephone manner and positive ‘can do’ attitude
Have a passion for attention to detail and service excellence
Be proficient with the Microsoft Word and Excel
Have strong administrative and organisational skills
Demonstrate effective time management skills, with the ability to prioritise simultaneous tasks
Have experience of working in an office environment within travel, tourism or hospitality
Have experience dealing with customers through various media: face to face, telephone, email and letter
Demonstrate an intuitive approach to daily working practices
Have worked within a customer-centric organisation and enjoy working as part of a team

Create a Resume in Minutes

11 Travel Support resume templates

Read our complete resume writing guides

Travel Desk Support Executive Resume Examples & Samples

The primary role and responsibility of this position will be to work in a team environment and deliver the administrative services including, but not limited to ‑
The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills
Administration and organization
1 to 4 Years
At least a year of experience working in a team environment on an offshore model
Experience in support desk environment is preferred
Experienced in Travel industry
Experience working with multi-national clients/customers

Travel Agency Sales Support Internship Resume Examples & Samples

Demonstrated strong project management and organizational skills with attention to detail
Strong business planning, problem solving, analytical skills with knowledge of business process management
Demonstrated strong written and verbal communication skills
Demonstrated proficiency in Tableau
Demonstrated computer proficiency with Microsoft Office tools, including Excel, Power Point, Visio, InfoPath, and SharePoint
Be a strategic thinker and an integrator, bringing new and fresh ideas to the team
Strong collaboration and partnering skills to solve problems through interaction with individuals and teams
Currently earning a degree (or recently graduated from) a college/university as a Senior or higher in Business, Economics, Finance, Industrial Engineering, or equivalent
GPA of 3.0 or higher
Click the link labeled “Edit Profile Info”
Click on the “Attachments” Tab
Be sure your document is in the required title format: FirstName_LastName_Type (i.e. Mickey_Mouse_Transcript)

Sales Support Executive Travel Resume Examples & Samples

Ability to input data accurately
Clear understanding of the importance of meeting deadlines
Understanding of Excel and other analytical tools

Client Support Analyst, Travel Resume Examples & Samples

Deep dive & research work across a spectrum of tools and knowledge bases
Utilize tools like knowledge portal, previous cases and documents to research, understand issue & derive resolution
Research, diagnose & troubleshoot product functionality issues / errors faced by clients, follow up with documentation within established timelines
When appropriate, provide consultative guidance to customers towards the resolution to their service issue
Effectively manage expectations that are set with customers
Maintain accurate, high-quality & timely documentation on actions taken to resolve client issues / errors
If required / requested reach out to clients on the phone with the client to understand / educate on the issue / resolution
Routinely update the client, following SLA guidelines, on active issues to gain additional information or to advise of status
Interface with other Concur departments as necessary to resolve customer issues
Maintain working knowledge of Concur products including new releases and new products
Always keep yourself abreast with product knowledge & updates / enhancements, required to troubleshoot issues
Must be agreeable to work in rotational shifts, including working on festivals / public holidays. Shifts may include morning / mid / night shift as needed by the business
One year or more experience in troubleshooting software / hardware / product / process / tool issues
One or more years in Technical Support or Analyst role interfacing with customers
Prior travel industry experience / GDS knowledge required

Client Support Analyst, Travel Resume Examples & Samples

Receive client inquiries via all access channels (Clarity, Email, Phone) regarding product functionality or problems; research with the client to fully diagnose the issue then develop creative solutions and respond within established timelines
Direct the team’s workflow and client engagements to ensure a high level of client satisfaction with Support
When appropriate provide consultative guidance to customers towards the resolution to their service issue
Act as a point of escalation to resolve complex issues and/or reassign cases to ensure rapid resolution to client issues
Logically diagnose and resolve basic to intermediate issues, or determine resources required to resolve
Establish and report a set of metrics and dashboard that reports on accomplishments and forecasts outcomes
Routine maintenance, troubleshooting, and development
Proper escalation and routing of customer issues and requests
Familiarity with customer service and support for software or other information technology products
Monitor group caseload, escalate or reprioritize cases as necessary, monitor case progress, provide guidance to analysts, and coordinate supplemental training
Monitor and process flows to ensure that client cases are progressing through the workflow
Serve as a mentor to team members on general Support tasks and processes
Review SLA metrics and raise attention to other management teams in Support when the team is failing to meet the SLA guidelines
Collaborate with Function Leads to help ensure client concerns are addressed with appropriate priority
Serve as a first level of escalation and work directly with clients on escalated cases and concerns
Perform case reviews for each member of the Support Analyst on a monthly basis; evaluate the way the cases were handled, and communicate those evaluations in writing
Personnel administration including conducting, performance reviews, coaching, discipline, training, terminations, and potential new hire interviews
Regularly interface with other Concur departments to resolve customer issues and to develop and define processes
Associates degree in a technical field or equivalent experience (Bachelor’s degree preferred)
One or more years of troubleshooting software/hardware issues
One or more years in a role interfacing with customers
Travel industry knowledge is preferred but not required
Excellent analytical, written and verbal communication skills, including persuasion and documentation skills
Ability to think logically
Ability to plan and to prioritize
Ability to deliver results and meet SLAs in a fast-paced environment
Familiar with Windows OS, basic security and its built-in applications
Experience in utilizing a CRM system to track and resolve issues

Client Support Analyst Concur Travel Booking Tool Resume Examples & Samples

You will respond to and resolve straight forward service-related and customer issues received via the Client Support Portal
You will use your troubleshooting capabilities and fully diagnose the reported issues in order to resolve them within the SLA
Maintain a strong passion for solving problems, identify service gaps and escalate as appropriate
Train customers on basic production functionality
Act as a first line of relationship management with our client, using your strong written and verbal communication skills via the reported issues
LI-RG1

Travel & Expense User Support Resume Examples & Samples

Communicates effectively and promptly with internal customers and all levels of management through phone or email
Performs entry of customer requests into the customer service tracking system
Performs daily processes to balance the system and to set up or modify user accounts for travel expense
Analyzes problems, determines root causes and recommends solutions
Supports acquisitions, divestitures and reorganizations, including roll-outs to non USA locations in Canada, Mexico and Brazil
Coordinates the retention process for purchasing card statements and travel expense reports for audit requests from Eaton Internal Audit and state taxing authorities
Commercial/Accounting or Finance Degree is preferred
Minimum of two years of travel expense, purchasing card or corporate card program administration experience
Must have good time management skills
Strong problem solving, written and oral communication skills required
Proven experience with Microsoft Office suite, strong customer service orientation
Bilingual (English/Spanish) preferable

Client Support Analyst, Travel Resume Examples & Samples

Receive client inquiries via Web Portal regarding product functionality or problems; research with the client to fully diagnose the issue then define solutions and respond within established timelines
Troubleshoot and resolve intermediate to advanced issues, or determine resources required to resolve
Maintain accurate, high-quality and timely documentation for all steps and activities undertaken in order to resolve client issues/questions
Escalate unresolved client issues as necessary to ensure timely resolution
Two or more years experience troubleshooting software/hardware issues
Two or more years in Technical Support role interfacing with customers
1+ years experience in working in enterprise PC/Mac LAN/VPN environments
Knowledgeable of Windows OS, basic security and its built-in applications
Strong analytical, written and verbal communication skills
Strong time management and prioritization skills
Familiarity with SQL is a plus
Familiarity with Cognos is a plus
Bi-lingual skills a plus-fluency in French Canadian and Spanish preferred

Travel Operations Project Support Internship Resume Examples & Samples

Strong organizational skills with attention to detail and strength in follow-through and follow-up
Demonstrated problem solving and technical skills
Proficiency in Microsoft Office products
Demonstrated analytical knowledge and experience
Ability to perform light to medium physical activities including frequent, ongoing walking throughout a 96,000 square foot facility and ability to lift 15 pounds
Must hold a valid U.S. driver’s. Operating a company vehicle is required for this role. Candidate must be willing and able to operate a company vehicle under inclement weather, including minimal lighting
Project or event coordination experience
Currently earning a college/university degree as a junior or senior (up to 6 months after graduation) in Communication, Business, Hospitality or related majors
Be a former or current Disney College Program or Disney Professional Internship Participant

Client Support Analyst, Travel Resume Examples & Samples

Receive client inquiries primarily via a CRM tool, regarding product functionality or problems; research with the client to fully diagnose the issue then develop creative solutions and respond within established timelines
Logically diagnose and resolve basic to intermediate issues or determine resources required to resolve
Maintain working knowledge of Concur Travel products including new releases and new products
Be aware of and comply with all corporate policies
Required flexibility to work during some holidays and some weekends based on business need
Travel industry knowledge is required
Working knowledge of a minimum of one of the major Reservation Systems (Apollo, Sabre, Worldspan, Amadeus) required
Understand formats and GDS commands
Ability to read history
Ability to read availability responses
Understanding the difference between air, car and hotel functionality in the GDS
Recent experience with administering an online booking tool (within the past two years)

Travel Agency Technical Support Specialist Resume Examples & Samples

A great listener, with excellent verbal and written communication skills
Process oriented and highly organized
Analytical, technical and problem solving skills and abilities
Ability to work independently and as part of a team
Project Management training or experience is a plus
Microsoft SharePoint experience (highly desirable)
Technology background (highly desirable)

Business Travel Support Resume Examples & Samples

Minimum high school degree
Advanced English
Interest to work in the field of administration (80 % of the job)
Ability to summarize complex topic
Self-motivated and detail-oriented person
Ability to work in a team
Intercultural sensitivity, very good communication skills

Travel Agency Support Specialist Resume Examples & Samples

Training abilities
Ability to prioritize and manage several tasks at once
Excellent understanding of client care
Analytical, technical and problem solving skills
Ability to work effectively and deliver on deadlines
Attention to detail, process oriented and highly organized
Good IT skills
Travel Industry experience and/or GDS knowledge a plus

Travel Support Coordinator Oa Resume Examples & Samples

Occasional Travel
Travel is dependent upon position description and availability of funding
Complete Resume
Complete Assessment Questionnaire. View Occupational Questionnaire
Other supporting documentation as required. Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit
*You are encouraged to . Applying online will allow you to review and track the status of your application.***
It is the applicant’s responsibility to verify that all information in their resume and documents, whether uploaded or faxed, are received, legible, and accurate. HR will not modify answers/documents submitted by an applicant. **
Knowledge of Government Travel Practices and Procedures
Ability to Provide Administrative Support for Travel Management
Knowledge of Government Travel Charge Card Program Policies and Laws Governing Official Travel
Skill in the Use of Automated Systems

Travel & Expense End User Support Resume Examples & Samples

Communicates effectively and promptly with internal customers and all levels of management through phone or E-mail
Provides customer service within contracted service level agreement of 24 hours
Performs daily processes to balance system processing and to set up / modify user accounts for travel expense
Coordinates problem resolutions between the service providers (Concur Technologies, American Express and Banamex) and the internal customers
Addresses escalated internal customer issues and leads activities to resolve internal customer concerns
Participates in continuous improvements and project work to drive functional excellence
Supports acquisitions, divestitures, and reorganizations, including roll-outs to non-U.S. locations in Canada, Mexico and Brazil
Develops and documents new processes and improvements
Completes special handling requests, including assists with Corporate Card reconciliations
Trains internal customers on travel expense and purchasing card systems, processes and procedures, and on the American Express programs
Commercial Degree or Bachelor Degree in Accounting or Finance preferred
One year of experience in Travel Expense, Purchasing Card, or Corporate Card Program Administration is preferred
Strong problem solving and written and oral communication skills required
Ability to provide data analysis for process improvements using ad hoc queries and reports required
Proven experience with Microsoft Office
Strong customer service orientation, and highly motivated
Shared Service experience is a plus
Fluently bilingual (English and Spanish)

Defense Travel System Support Analyst Resume Examples & Samples

Security Clearance: TS
Special Access / Access Eligibility: SCI
Education: Associate’s Degree in a related field
Experience: Has a minimum of 2 years’ experience providing DTS Defense Travel Administrator (DTA) support. Substitute 3 additional years of DTS DTA experience for an Associate’s degree
Training: Provided DTS courses certificates upon arrival
Skills: Has the communication skills to effectively interface with senior military/civilian officials, managers, and subordinates
Some budget execution experience

Defense Travel System Support Specialist Resume Examples & Samples

Experience supporting INSCOM
Experience providing travel/itinerary planning, scheduling, and accounting
Experience/exposure to the Defense Travel Regulation, the Defense Travel System, and US Military/US Army travel planning and management
Experience/exposure to Government Purchase Cards, Unit Fund Management, and similarly relevant Government/Military training and responsibilities

Travel Support Specialist Resume Examples & Samples

Assists with travel arrangements averaging more ICI/CCV employees, including senior leadership
Assists with preparation of travel authorizations in accordance with the Federal Travel Regulations and in the E2 Solutions travel system; coordinates with Carlson Wagonlit Travel, as required
Serves as an assistant liaison to ICI/CCV personnel on all matters pertaining to transportation policy; ensuring timely dissemination of regulatory updates that affect ICI/CCV missions overseas
Assists with issues related to the preparation, processing, and approval of travel expenditures
Assists in the preparation of an annual operational budget to assure funds are available for projected travel and coordinates with the DO Resource Manager to ensure accurate funding source is identified on all travel authorizations
Obtains diplomatic and official passports for in support of ICI/CCV travel
Directly interacts with host-country embassies to maintain up-to-date knowledge of visa issuance procedures and requirements
Assists with coordination of visa issuance through host-country embassies and tracks complex approval processes spanning 1 – 6 weeks
Secures required clearances from the Office of the Under Secretary for Management and through the host nation’s Ministry of Foreign Affairs (MFA) for entry and/or transit of DS employees designated to report to HTHR posts
Creates and submits electronic country clearance (eCC) requests for ICI/CCV employees traveling to HTHR posts in accordance with host country requirements
Drafts travel voucher upon completion of employee travel and manages voucher processing
Assists with the collection and writing for the Weekly Activity Report (WAR)
Assists with in and out-processing procedures for new hire and departing employees to include; assign workspace, submit requests for computer and facilities access; grant SharePoint access; issue cell/blackberry device and fob, etc
Assists with ICI/CCV Filing Systems (active and inactive), SharePoint Sites, Staffing Calendar, and the network shared folder
Coordinate building and facilities maintenance with DS/EX/LS, GSA Property Management, commercial property management, vendors and outside contractors
Support proper security protocol: act as visitor escort; oversee proper storage, handling and destruction of classified material as directed; control/limit access ICI/CCV office spaces; and coordinate maintenance of physical security equipment as needed
Back up for entering time and attendance records for government employees using Web.TATEL software and manually maintain Compensation Time for Travel accounts
Back up assisting with personnel actions, work requirements statements, and EERs on the GEMS HR On Line system
Other Duties as assigned
US Citizenship
A current U.S. Government SECRET security clearance
Undergraduate degree and 0-1 years administrative and/or travel experience. Without a degree, must have 3-5 years of administrative and/or travel experience
Skill and functional knowledge of E2 Travel Solutions (in-house training offered)
Working knowledge and ability to apply the Federal Travel Regulations
Ability to communicate effectively both orally and in writing
Ability to establish and maintain positive relationships with service providers and clients
Expertise in dealing with travel industry parties in order to facilitate the needs of personnel during complicated movements to remote and isolated areas of the world
Skill and ability in managing multiple concurrent activities of varying complexity, including changing priorities and short turn-around times
Strong ability to plan and remain organized
Possess strong multi-tasking skills with the ability to work effectively and efficiently in a fastpaced, high-volume work environment
Possess excellent organizational and follow-up skills
Must have a current US Government SECRET Personnel Security Clearance or be able to successfully complete a U.S. government administered Investigation
Must be a U.S. Citizen
Must also be able to maintain a US Government SECRET clearance

Travel Support Specialist Resume Examples & Samples

Manages travel arrangements averaging more ICI/CCV employees, including senior leadership
Responsible for preparing travel authorizations in accordance with the Federal Travel Regulations and in the E2 Solutions travel system; coordinates with Carlson Wagonlit Travel, as required
Reviews travel authorizations to certify the availability of funds as per appropriation law and other applicable legislation
Serves as the liaison to ICI/CCV personnel on all matters pertaining to transportation policy; ensuring timely dissemination of regulatory updates that affect ICI/CCV missions overseas
Resolves issues related to the preparation, processing, and approval of travel expenditures
Coordinates visa issuance through host-country embassies and tracks complex approval processes spanning 1 – 6 weeks
Assist with the collection and writing for the Weekly Activity Report (WAR)
Conduct in and out-processing procedures for new hire and departing employees to include; assign workspace, submit requests for computer and facilities access; grant SharePoint access; issue cell/blackberry device and fob, etc
Maintain ICI/CCV Filing Systems (active and inactive), SharePoint Sites, Staffing Calendar, and the network shared folder
Undergraduate degree and 1-3 years administrative and/or travel experience. Without a degree, must have 5-7 years of administrative and/or travel experience

Travel Support Specialist Resume Examples & Samples

Conduct inand out-processing procedures for new hire and departing employees to include; assign workspace, submit requests for computer and facilities access; grant SharePoint access; issue cell/blackberry device and fob, etc
Briefs senior personnel on office travel requirements and related projects and requirements
Serves as subject matter expert on travel policies, procedures, and requirements
Undergraduate degree and 3-5 years administrative and/or travel experience. Without a degree, must have 7-9 years of administrative and/or travel experience

Manager, Travel Ads Sales Support Resume Examples & Samples

Lead a global Sales Support Specialists team
Design and implement appropriate processes and solutions for our team which impacts on the efficiency, effectiveness and progression of the TravelAds business
Form a strong framework and vision on our team, creating and maintaining a positive team culture and environment with sharing and best practices at its heart
Drive a team to manage and complete day-to-day requests via a Salesforce queue in a timely manner
Develop a deep understanding of the needs of our business, including operational pressures and challenges
Build relationships with our team and client-base by developing a deep knowledge of specific client strategies and objectives
Lead by example, providing excellent support and guidance for the Sales team and their hotel partners
Identify seller challenges, determine which regions require additional support, and create business cases using workload and capacity data analysis to develop/scale/grow the team
You will own, direct and delegate multiple team projects
You will assist in finance and invoicing related tasks for clients
Stay current on advertising products and services, market trends and the competitive landscape via internal meetings and external industry events
Focus on problem-solving day-to-day issues raised by the team
Promote the Sales Support Specialist function to our TravelAds team and Media Solutions in the best possible light, and help forge strong bonds across a variety of teams
Ability to travel and occasional out-of-hours expected, especially with regards to collaboration with the wider global business

Senior Leadership Travel Kit Site Support Resume Examples & Samples

Prepares engineering analysis of projects to include: preliminary design, calculation, life cycle cost and equipment of Network and Audio equipment selection
Performs moderately complex engineering assignments of an analysis, design or test nature requiring application of specific standard techniques and procedures
Provide on-call 24 x 7 x 365 Service Desk support
Provide remote & on-site operations and management
Maintain all warranties and vendor support contracts
Remote Assistance and Virtual workstation environment
Test Travel kits to ensure security compliance
WI-FI and 4G technology configurations
VPN tunnel monitoring and creation
Ensure kits are ready for deployment
Ensure connectivity to external service providers. Provide voice and video engineering, operation and maintenance support
Provide technical expertise to resolve network and other operational events and trouble tickets
Take actions necessary to operate and maintain (O&M) telephony services and devices associated with TDM telephone systems
Other duties as required
Current TS/SCI Clearance
DHS EOD Eligible (Active EOD preferred)
Experience with Commercial Solutions for Classified (CSfC)
Knowledge of VOIP and VTC quality services
Working knowledge of voice conferencing services (bridges, meter place, etc.)
WAN Troubleshooting / problem determination skills

Senior Leadership Travel Kit Documentation Support Resume Examples & Samples

Acquire, configure and maintain mobile voice, data, and video systems
Executive Level Support
Ensure secure broadband remote operability
Develop documentation required to update authorizations to operate
Review SOPs and concepts of operations (CONOPs) relating to the Executive Telecommunication Services office
Provide voice and video engineering, operation and maintenance support
Provide administrative support of installed systems/networks; assigning and controlling addresses, revising system configurations
Typically requires bachelor’s degree or equivalent and five to seven years of related experience
Excellent written and oral communication skills
Effective and efficient Time management of self and team duties
Able to plan and prioritize team workload to ensure objectives are achieved on time
Responsible, reliable and flexible
Passion for learning and knowledge transfer
LAN troubleshooting / problem determination skills (Ethernet, HSRP, EIGRP, BGP, etc.)