Manager, Club Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the manager, club job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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D Weimann

Damian

Weimann

8414 Hermiston Fork

Los Angeles

+1 (555) 931 5533

8414 Hermiston Fork

Los Angeles

Phone

p +1 (555) 931 5533

Experience Experience

Chicago, IL

Club Lounge Manager

Chicago, IL

Hyatt-Larson

Chicago, IL

Club Lounge Manager

To arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook
Develop and maintain a motivational working environment within the department
Conduct performance appraisals on direct reports
Regular inspections of all work conducted within the department to ensure quality standards are maintained
Carry our requests as directed by hotel management
Maintain and conduct regular associate training, develop tracking system for all training
Develop and maintain standards and procedures manuals

Phoenix, AZ

Club Intercontinental Manager

Phoenix, AZ

Romaguera, Hand and Bernhard

Phoenix, AZ

Club Intercontinental Manager

Managing a team of employees including training, shift scheduling, performance management etc
Providing business centre style services and meeting rooms to Club Floor guests
Provident Fund / Social Security
Log all irregularities in the Logbook especially any unusual occurrences such as incidents, thefts, emergencies and blackouts, for the front Office Manager to bring to the attention of the Management
Coordinate and work closely with the Security Department with regards to any criminal act within the resident or suspicious guest
Develop and maintain good employee relations through intelligent interpretation and conscientious application of Club Floor personnel policies
Involve and assist in recruiting and selecting Club Floor personnel

present

New York, NY

National Lifespa New Club Opening Specialist & Spabiz Manager

New York, NY

Balistreri Inc

present

New York, NY

National Lifespa New Club Opening Specialist & Spabiz Manager

present

Manage the entire LifeSpa NCO process from conception to Grand Opening, project management includes
Manage SpaBiz user support inbox
Budget management
Manage all front end, user facing Spabiz features
Setting expectations leading up to GO
Vendor training schedules
AD, GM ,SM hiring progress

Education Education

Bachelor’s Degree in Hotel

The Ohio State University

Bachelor’s Degree in Hotel

Skills Skills

Ability to focus attention on details and be able to organize, prioritize, and follow up
Ability to be a clear thinker, analyze and resolve problems exercising good judgment
Ability to maintain confidentiality and security of all guest and general hotel information
Ability to coherently present information in front of groups
Ability to work flexible hours, including weekends and evenings, if necessary
Ensure staff’s knowledge of hotel services, features, and amenities
Should display leadership qualities in regards to thinking clearly, quickly, and making decisions
Ability to promote positive relationships with all guests in the hotel company
Ability to prioritize and organize work assignments; delegate work
Ability to motivate staff and maintain a cohesive team

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Senior Manager, Club Projects Resume Examples & Samples

Optimizes overall performance of specific Club sites as it relates to increasing traffic, registered users and revenue generation
Manage a team of 5-10 employees
Manages Club-specific feature/functionality development including, but not limited to: promotions, subscription products, Club.com Shop & Ticketing initiatives, social media, sweepstakes and other marketing pages
Coordinates design, editorial, and technical teams during new feature/functionality development projects; develops and manages schedule and project budget
Serves as point person for tech/design troubleshooting in support of daily site QA for assigned Clubs
Fulfills other project responsibilities as assigned by the Executive team
Provides sound feedback and suggestions for enhancing the user experience for the portal overall
Tracks data, analyzes results and implements changes based on collected site data
Develops new business and promotional opportunities and works with third parties as appropriate

Member Exchange Manager, Disney Vacation Club Resume Examples & Samples

Build and maintain relationships as a key liason between Disney Collection contacts worldwide and Disney Vacation Club
Responsible for being the project manager for rollouts and product/procedural updates that fall within the Disney Collection
Partner with Marketing, Finance, Revenue Managent, Member Services Leadership and others to ensure a seamless Member exchange experience
Analyze data, provide insight/feedback and implement reccommendations that will improve the Member and Cast experience
Negotiate contracts while ensuring all deal terms are clear
Motivate, encourage, coach and develop hourly Cast as you lead the team through operational changes, product launches and other iniatives
Balance the needs of Member Services Cast, business results and the goal of Member satisfaction when making decisions, rolling out products and developing project plans
Act as a backup to the other Member Exchange Manager who has similar responsibilities as they relate to the World and Concierge Collection offerings
Minimum 1 year of leadership experience in an operation
Demonstrated strong written and verbal communication skills, with the ability to articulate complex issues clearly
Proven ability to handle multiple priorities and to meet deadlines under pressure
Demonstrated continuous improvement skills
Demonstrated strong project management skills
Proven ability to partner with others and build relationships
Demonstrated experience in analyzing data to influence changes to the business
Proven mix of strategic thinking and ability to execute
Demonstrated ability to successfully lead a team through change management
Demonstrated ability to work with minimal supervision
Demonstrated experience in handling confidential information
More than 3 years leadership experience in an operation
Strong knowledge of DVC products and systems
Prior experience working with Disney Cruise Line and/or Adventures by Disney product lines

Club Divisional Manager Resume Examples & Samples

Passionate about our core values, creating legendary customer experience and building brand loyalty thru exceptional service
Bachelor's Degree in related field required and 6 - 8 years of equivalent work/military experience required
Strong leadership skills with proven ability to facilitate cross-functional teams; supervisory or management experience required
4+ years of progressive leadership experience in Retail required
Retail General Manager experience preferred
Retail multi-site management experience preferred
Available to travel up to 75% of the time for store visits, partner collaboration, training, etc
Strong communication (written and verbal), mediation (conflict resolution) and facilitation skills
Ability to create an open environment supportive of free sharing of information and ideas that is also conducive to contribution, growth and achievement
Ability to build a motivated, positive, trust-based team with strong working relationship with internal and external customers
Customer focused behavior. Exemplary standards of integrity, personal work ethic and continuous involvement in self education and development
Self-starter; demonstrates personal initiative and willingly assumes responsibility and ownership
Proficiency in Windows, Excel, Word, PowerPoint and other Microsoft Office software
Visionary with long term focus - able to see the end result

National Lifespa New Club Opening Specialist & Spabiz Manager Resume Examples & Samples

Manage the entire LifeSpa NCO process from conception to Grand Opening, project management includes
Design consultation
Constructions consultation
Layouts consultation
Legal verification: State boards and compliance regulations
Vendor training schedules
T-minus calls with the Spa Manger to successfully GO
AD, GM ,SM hiring progress
Troubleshooting with SM
Setting expectations leading up to GO
Onsite for deliveries and set up until GO
Mange all LifeSpa remodels
Oversee the entire procurement process with all vendors
Onsite for deliveries and set up
Travel
Budget management
Manage SpaBiz user support inbox
Replies to user questions within 24 hours, common questions are
Log-in issues
Team Member additions
Product additions or deletions
Cycle counts
SpaBiz updates
Organize and clean up Spabiz features
Enter all new LifeSpa employees into SpaBiz, entering includes
Pay plan
Products
Services
Edits and changes
Manage all front end, user facing Spabiz features
Salon and Spa Industry Knowledge

Club Intercontinental Manager Resume Examples & Samples

In the absence of the front Office Manager, take full responsibility and accountability for the Club Floor
Involve and assist in recruiting and selecting Club Floor personnel
Maintains complete and readily accessible files and records necessary for effective operation and future reference
Constant checks on the appearance, grooming and uniform of the staff and make recommendations to rectify and correct such appearance on all staff. Candidate also makes appropriate suggestions to improve staff training
Log all irregularities in the Logbook especially any unusual occurrences such as incidents, thefts, emergencies and blackouts, for the front Office Manager to bring to the attention of the Management
Coordinate and work closely with the Security Department with regards to any criminal act within the resident or suspicious guest
Coordinate with all departments concerned on VIP arrivals, and guest with special request, to see that all requests are met
Develop and maintain good employee relations through intelligent interpretation and conscientious application of Club Floor personnel policies
Managerial experience of Club Floor in a 5 star hotel is prefered
Good knowledge of Food & Beverage Service
Good knowledge of Front Office operations,
Knowledge of Opera is preferable
Enjoys working as part of a team, friendly, smiling and able to handle stress

Club Millesime Manager Resume Examples & Samples

Fully in charge of the Club Millésime overall operation
Controls the proper work of the overall Club operation (Welcome Desk & Lounge) to ensure that the Club Millésime standards & procedures are properly applied
Ensures that he/she has enough stock for the operation & will do on a weekly basis the store requisition
Socializes with guest by using every opportunity
To be present in the lounge during breakfast time and happy hour time, to play "Public Relation” role. All guest comments will be reported in the logbook
Ensures the team has good knowledge of the Club, especially the VIP movements, standard & Procedure

Club Services Manager Resume Examples & Samples

Takes proactive approaches when dealing with employee concerns
Extends professionalism and courtesy to employees at all times
Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD)

Club Intercontinental Manager Resume Examples & Samples

Inspecting VIP's hotel room prior to the guests arrival
Offering in-room and/or Club Lounge exclusive check in and check out services
Ensuring food and beverage service in the club lounge is exceptional
Providing business centre style services and meeting rooms to Club Floor guests
Managing a team of employees including training, shift scheduling, performance management etc

Club Lounge Manager Resume Examples & Samples

Be an ambassador of The Ritz-Carlton Hotel Company at all times, in and outside of one’s work place
Ability to focus attention on details and be able to organize, prioritize, and follow up
Must be able to take initiative and work productively within any given period of time, unsupervised. Should be aggressive and must work well under pressure
Ability to maintain confidentiality and security of all guest and general hotel information
Must be a team player, working well with other departments and coworkers
Ability to coherently present information in front of groups
Ability to work flexible hours, including weekends and evenings, if necessary
Ability to go the extra mile, to provide the extra attention in order to satisfy guests’ individual needs and wants
Should display leadership qualities in regards to thinking clearly, quickly, and making decisions
Ability to promote positive relationships with all guests in the hotel company
Ability to prioritize and organize work assignments; delegate work
Ability to direct performance of staff and follow up with corrections where needed
Ability to motivate staff and maintain a cohesive team
Ability to ascertain departmental training needs and provide such training
Ability to be a clear thinker, analyze and resolve problems exercising good judgment
Ability to remain calm and courteous with demanding /difficult guests and /or situations
Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals
Ensure that the Club Lounge is attended to at all times
Ensure that sufficient staffing is present to meet the daily business demands
Handle all disciplinary counseling as needed according to Ritz-Carlton policy
Communicate anticipated business demands daily with each employee
Conduct daily line-ups
Ensure staff’s knowledge of hotel services, features, and amenities
Assign specific tasks to the staff as they arise
Monitor and ensure that The Ritz-Carlton Club staff performs their job functions to the hotel’s expected level of service
Assist the Ritz Carlton Club staff whenever necessary in performing all job functions
Conduct ongoing training with existing staff and ensure that new staff is certified as required
Accommodate all guest requests request in an accurate and efficient manner
Coordinate all group requests and needs
Monitor and maintain cleanliness and working condition of department equipment supplies
Monitor and maintain the condition of The Club Lounge
Ensure that all pertinent information is documented in the logbook daily
Ensure payroll is documented and submitted accurately and promptly
Ensure payroll forecast are accurately completed and submitted timely
Conduct performance appraisals of designated staff as required
Carry out official orders of the immediate manager
Follow fire and work safety regulations
Successfully completion of the training / certification process

Club Lounge Manager Resume Examples & Samples

To arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook
Oversee the smooth running of the Executive Level on a day to day basis to achieve our goals set for GSI
Ensure all associates acknowledge all guests, where possible guest names should be used
Ensure all guests receive welcome items as outlined in LSOP
Ensure one stop shopping for all Executive Level guests
Ensure Long Stay Guests are contacted once a week
Ensure a wide variety of services are offered to all guests as outlined in LSOP for Executive Level
Ensure Executive Level area is always clean & tidy at all times
Ensure punctuality of staff when serving meals
Ensure guests access to Executive Level area is controlled and monitored per LSOP guidelines
Conduct performance appraisals on direct reports
Check house count for the day ensuring all associates are aware of the sell strategy for the day
Ensure all checkin’s and outs are efficient and friendly
Maintain and in-depth understanding of each level of Club Marquis, Marriott Miles & affiliate Airline partners. Ensure all associates are trained regularly in benefits for each program
Ensure all guests’ requests are carried out, and all realistic expectations are met
Conduct daily shift briefing/meeting’s and pass on all relevant information to the associates
Ensure all issues relating to guest satisfaction are met and that follow up is completed on a timely basis
Undertake computer assignments as requested
Maintain and conduct regular associate training, develop tracking system for all training
Develop training activity plans
Develop and maintain standards and procedures manuals
Undertake relevant administration duties associated with maintenance and housekeeping requests, annual leave and sick leave requisitions
Regular inspections of all work conducted within the department to ensure quality standards are maintained
Represent the department at relevant meetings
Maintain staffing levels in line with Hotel occupancy and productivity
Develop and maintain a motivational working environment within the department
Maintain positive relations with other departments
Oversee the personal hygiene and grooming standards of department associates as outlined in the associate handbook
Provide associate coaching & counseling, support and guidance as required
Keep updated with all policies and procedures of the hotel
Attend training sessions as required
Ensure all stationery levels are well stocked and equipment is well maintained
Assist all other areas of the hotel when required
Carry our requests as directed by hotel management

General Manager Night Club-edition Resume Examples & Samples

Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others
Develops an action plan to attack need areas and expand on strengths based on AES Guest Statifaction results
Partners with Employee Experience to attract, hire, train, develop, and retain the right people in order to support the strategic priorities of the market
Verifies effective structures, processes, jobs and performance management systems are in place
Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; work with Employee Experinec to anticipate future talent needs based on business growth plans
Manages payroll process, holidays, absences by utilizing the properties appoipriate systems
Verifies effective departmental communication and information systems through logs, department meetings and property meetings

Assistant Club Lounge Manager Resume Examples & Samples

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
Food & Beverage experience in a similar role would be beneficial
Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
Ability to see and hear in order to observe and detect signs of emergency situations

VIP & Club Services Manager Resume Examples & Samples

Responsible for hiring, training and managing club lounge attendants
Work with Culinary team to ensure quality food options are being provided for breakfast and evening appetizers
Oversee stocking of Club with proper PAR levels of water, soda, juices, and snacks
Oversee pre-arrival contact with SPG Gold, SPG Platinum and VIPs
Utilize the Master Arrivals/Custom Arrivals report to create a personalized experience for guests as needed
Use computerized property management system to make adjustments to guest accounts, room assignments, guest profiles, and make keys as needed
Coordinate SPG Preferences and special guest requests with Housekeeping, Engineering and Front Desk
Inspect all VIP guest rooms prior to arrival and notify Housekeeping or Engineering of any deficiencies
Work in conjunction with Front Office leadership team to set monthly SPG enrollment goals and incentives
Provide constant feedback to hotel management and department heads concerning service issues, response times, including guest desires
Stock F&B venues with Club collateral including table tents, posters, and any other collateral according to brand standards
Greet and welcome all guests you come in contact with
Maintain open and efficient communication with all departments and associates for facilitation of exceptional service
Perform additional duties or projects as assigned by Rooms Director
Previous front desk supervisory or management experience required
Must possess the ability to effectively multitask and show successful supervisory and organizational skills
Ability to walk/stand for long periods of time
Must meet deadlines for assignments and projects

Hungarian Speaking Club Intercontinental Manager Resume Examples & Samples

Coordinate all aspects of the Club InterContinental Lounge to ensure the smooth operation and highest level of guest satisfaction
Lead and manage the Club InterContinental team to ensure all standards and operating procedures are adhered to
Develop and maintain strong guest relationships to ensure Club InterContinental loyalty
Review arrival reports and VIP’s to ensure all special requirements are met or exceeded
Coordinate the perfect arrival process for all our guests by focusing on pre-arrival, arrival and departure standards and procedures
Provide exceptional Concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available services
Maintain communication with all departments within the hotel to ensure that Club InterContinental standards are delivered on a consistent basis
Track and forecast daily, weekly and monthly Club InterContinental occupancy levels and plan the department accordingly
Involvement with training, development and performance management of all Club InterContinental colleagues
Consistently seek ideas for enhancing the Club InterContinental product and services
Be accountable for operational costs and expenses
Maintain and report deficiencies in the department and knowledge of all safety and emergency procedures

Premier / Club Lounge Manager Resume Examples & Samples

You take care of the wellbeing of guests throughout their stay
You welcome our guests with care and attention
You anticipate and handle any dissatisfaction to provide a solution rapidly
You are the contact point for all guests
You contribute to guests satisfaction and loyalty
You are in charge of following-up and updating premier lounge guests' folios
You will manage a team of Premier Lounge Executives & Agents

District Manager, Vancouver Club Monaco Resume Examples & Samples

Lead productive customer experience manager segments by facilitating an energized pace, positive service environment, and team development
Build repeat business by ensuring all client program tools and strategies around data capture, outreach, and follow up are consistently executed
Drives the business based on teamwork and cooperation based on common goals to meet results
Is a strong decision maker
Is an excellent communicator and influencer both in the field and Head Office
Fully understands and champions the brand and product
Seeks challenges, stays up to date with the market place, looks for ways to innovate and takes risks
Describes and shares with others a future we can create through positive modeling and training
Is a strong change agent with the ability to be innovative in both motivating individuals and building the business
Demonstrates strong time management and organization skills to keep priorities in focus
Ensures game plans are strategic to meet business goals
Has a strong achievement orientation, motivates the team to ensure goals are met and a plan is in place to meet them
Makes strong business decisions when faced with complex and ambiguous alternatives
Assesses all relevant implications to the business for proposed changes
Minimum of 5 years retail management experience in a flagship, multiple door setting
Strong knowledge of the market in which he/she is serving in

General Manager Night Club-bahamas Resume Examples & Samples

Cost of Goods Sold
Labor Cost
Overtime
Expenses
Shopper Reports
Inventory Reports
Reviews
Promote SBE Management Culture
Build and Maintain Guest Relationships
2-4 years previous experience in Nightlife management is REQUIRED or minimum of 6 months of experience within the Company in a senior level manager capacity
Ideal candidates will have through knowledge and an existing client base for restaurant/nightclub locale
Strong email, PC and internet skills - including MS Word, Excel, Power Point and Outlook
Dedication and willingness to go above and beyond

Club Lounge Manager Resume Examples & Samples

To maintain and achieve a high C.S.I (Customer Satisfaction Index) Score for the department
Maintain the Hygiene standards in the department and action any variances mentioned by the hygiene department
Requires to set a high example at all times in regards to punctuality, appearance, courtesy, performance, attitude, team work, guest and staff relations, observance of company’s rules and regulations, loyalty to management and inter-departmental co-operation
To supervise the day-to-day operation of Club Executive Lounge to ensure high standards of service and guest care at all times
To be constantly proactive in anticipating guest needs & requirements and to demonstrate a high & consistent level of service at all times
To carry out and supervise regular departmental training and cross training of staff members from other hotel departments
Reply to guest letters and queries
Respond to internal and external complaints at all times
Ensure the log book is constantly kept up to the date with new information
Must hold a university degree or equivalent in a hospitality related field
Must have at least 1 year expereince in the same role
Microsoft Package Software skills
Hotel software skills

Manager, Club Resume Examples & Samples

To assist Business Solutions & Events Director develop business plan and strategies, and execute the Club 33 program for SHDR and achieve desired business results and sales targets
To identify key targets, markets and business opportunities based on relevant market research findings and to develop strategies and business plans for Club 33 program
To be open and flexible to work closely with Club 33 ops team to execute the work plan and to drive sales
To design individual and corporate program offerings that are relevant to the market and based on Disney core values. Collect knowledge from consumer insights and market research
To work with members of the Club 33 sales team and other SHDR teams to align with the overall business goals with proven efficiency and productivity
To build and provide leadership to Club 33 sales team to deliver the unique Disney experience to our individual and corporation members
To assist Business Solutions & Events Director in the relevant daily operations
To handle highly sensitive and top-level VIP guests
At least 10 years relevant working experience
Strong leadership skills with proven track record in managing a sizeable team
Strong communication and negotiation skills with internal teams and external clients
A quick and strategic thinker and is result driven
Proven ability to translate strategies to action in a tight time
Proficient knowledge of HNWI management and corporate market in core regional markets of China

General Manager, Night Club Resume Examples & Samples

Evaluate and initiate programs to offer guests through a variety of popular proceedings under the guidelines of the Company’s policies
Responsible for providing a high level of customer service and create a fun and entertaining experience for our guests and members
Review daily/nightly reports and records to ensure accuracy
Support security with preparation of emergency management and contingency planning
Provide work directions and resolve any problems that may arise
Develop new revenue opportunities including programming, promotions, talent, and retail
Responsible for Marketing and promoting of the Night Club
Initiate programs and strategies to raise the profile and business of the Night Club
Adhere to the Club's policies and procedures
Enforce food and beverage policies and procedures
Efficient use of manpower
Responsible for the overall smooth operations of the nightclub
Prepare periodic forecast estimates and reports
Analyze daily, weekly and monthly reports to identify trends, future needs and obstacles to achieving goals
Reviews financials with hotel management team to help develop action plan to increase revenue and control expenses in order to meet or exceed annual budgets
At least 5 years of senior management work experience in a Night Club environment
Proven track record in running successful club operations
Good understanding of marketing and public relations
Knowledge of profitability analysis and budgeting, cost of sales, payroll management
Knowledge of nightclub operations, dining procedures, and beverage service
Knowledge of purchasing, receiving, inventories and cost controls as it applies to bar product
Knowledge of special events and banquets

Category Manager, Sam s Club Frito Lay Resume Examples & Samples

3-5 years of category management experience
3-5 years of experience in analyzing and interpreting data and team/project management experience
Disruptive & Innovative Thinker, Able to Create Solutions, Skilled Communicator
Ability to work in a fast paced environment, matrix org, adapt to changes and effectively work and collaborate on cross-functional teams

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