Manager, Engagement Resume Samples

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O Cremin

Oliver

Cremin

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Detroit

+1 (555) 212 2120

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Detroit

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Experience Experience

Philadelphia, PA

Manager, Employee Engagement

Philadelphia, PA

Hessel-Walker

Philadelphia, PA

Manager, Employee Engagement

Provides support to management on organization structure succession planning and employee development initiatives
Provides guidance support and training to managers and employees on employee relations issues
Develop and implement promotions and campaigns to drive user adoption, ongoing participation and information sharing
Develop and maintain an online editorial calendar for publishing of content
Partner with IT to develop communications standards, guidelines, templates, tools, processes and related enhancements for the intranet and internal social networking community
Manage to content performance metrics, reviewing channels regularly for traffic, ease of use, accessibility and errors; recommend remedies for underperforming campaigns and pages
Develop and manage the display of digital content, acting as primary point of contact for communications team members around the world on issues of intranet content and display — to include long- and short-term content as well as time-sensitive announcements (digital signage, web stories, etc.)

Chicago, IL

Senior Manager, Engagement

Chicago, IL

Lueilwitz-Senger

Chicago, IL

Senior Manager, Engagement

Work with development, QA, and project management to deliver high quality products on time and with optimal utilization of resources
Evaluate and manage vendor relationships
Manage project progress against agreed timelines and coordinate and control activities to ensure projects are delivered on-time/budget
Work with Ad strategy to define and optimize commercial digital opportunities
Lead and effectively manage stakeholders from internal specialty groups and external partners to deliver against value driven account roadmaps
Work with NBCU’s central digital technology team to deliver company-mandated technology goals
Focus heavily on optimizing existing products to drive user engagement against clearly defined KPIs

present

Detroit, MI

Senior Manager Employee Engagement

Detroit, MI

Lehner-Grant

present

Detroit, MI

Senior Manager Employee Engagement

present

Works closely with business partners, external vendors, and HR to develop and execute communications that help drive improvements in employee engagement
Manage activities of assigned group(s) to ensure optimum performance of the group/function
Assist in the development and recommendation of departmental budget and authorize expenditures
Develop and oversee the implementation of departmental training programs, including orientation
Develop and execute communications strategies and lead communications planning and execution for key corporate projects or programs. Ensures project–strategy alignment with overall corporate communications strategy
Work with partners globally across the businesses to communicate and embed Charles River purpose and values
Develop and implement communication strategies, programs and tools that inform, engage and motivate employees

Education Education

Bachelor’s Degree in Visibility Across

California State University, Los Angeles

Bachelor’s Degree in Visibility Across

Skills Skills

Ability to identify and explain trends and patterns in the market
Experience with web content management systems, Webtrends and Google Analytics
Utilize internal analytics capabilities in support of audience targeting and campaign optimization
Act as an advisor, and serve as primary liaison between Communications, IT and Raytheon’s internal agency, collaborating on development of new technologies and implementation strategy
Manage to content performance metrics, reviewing channels regularly for traffic, ease of use, accessibility and errors; recommend remedies for underperforming campaigns and pages
Monitor conversations on internal social platforms
Manage the display of digital content, acting as primary point of contact for communications team members around the world on issues of intranet content and display — to include long- and short-term content as well as time-sensitive announcements
Familiarity with the aerospace and defense industry
Familiarity with web content management systems and content publishing best practices
Direct experience creating, developing or overhauling intranet or internet sites for a matrixed organization

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Manager, Employee Engagement & Onboarding Resume Examples & Samples

Work with the Director, GLTD to identify & implement process enhancements and efficiencies across the Talent Development & Learning teams to ensure smoother overall team operations
Assist with maintaining the overall budget for the fiscal year, provide communications to regions on budgetary needs for Learning & Talent Development initiatives, and track the overall spend of the GLTD team to ensure we remain on track, within budget
Track vendor management documentation, including contracts, vendor efficiencies, etc
Track Global Learning & Talent Metrics, including those related to Employee Engagement, Talent Planning (including Succession Planning), and Learning & Development
Build relationships with HR in every part of our business (brands, regions, and functions) to ensure that our deliverables are aligned with their expectations (global consistency; local relevancy)
Prepare presentations to be used in presenting to HR Leaders and business leaders on relevant topics to ensure stakeholders are aligned and informed of strategies
Maintain GLTD ‘Placemat’ of current priorities, and act as the primary liaison to the HR PMO on regular updates of the projects across the Learning & Talent Development areas
Act as a subject matter expert on cross-functional teams as assigned
BS/BA degree in Business, Human Resources Management or Industrial Psychology is a must. Master’s degree in Organizational Development, I/O Psychology, or related field is preferred
5 years Human Resource Business Partner OR Talent Management / OD experience (or both)
Previous work in a global organization, in a global role is preferred
Demonstrated ability to partner in creating big picture strategies and bring them to life in day-to-day activities
Strong business acumen with results orientation to drive key business performance metrics
Ability to create effective plans and organization of processes
Proven success in collaborative leadership and working with leaders and internal HR Centers of Excellence
Excellent communication skills, both written and verbal, ability to communicate with individuals at all levels of the organization, including the ability to present to small and large audiences
Track record of influencing leaders
Self directed and willing to take informed risks
Computer proficiency to create education, awareness building materials is required; superb PowerPoint and Excel skills needed

Gcg Manager, Affluent Lifestyle Engagement Resume Examples & Samples

Identify and define the client engagement model across the affluent continuum (Citi PremierMiles, Prestige, ULTIMA)
Work closely with the respective product managers and head of relationship management to understand the objectives and deliverables for the segments
Create a platform to deliver on what the remarkable travel and lifestyle client experience represents across the affluent segment
Craft and communicate events, experiences and engagement opportunities across the affluent segment
Work with internal and external key linkages to develop the remarkable client experience
Establish close working relationships with operations and affiliated businesses for smooth back end operations
Drive spend on the card through regular customer engagement activities
Support initiatives that leverage off the service/concierge teams in the affluent segment to drive customer satisfaction scores
Experience in client servicing of 5-8 years
Understanding of the affluent client segment and motivations
University/undergraduate degree
Ability to effectively collaborate with internal key stakeholders and negotiate with external partners
Strong process management capabilities
High level of networking skills

Manager, Stakeholder Engagement & Issues Resume Examples & Samples

Managing environmental sustainability projects, including white papers, conference sponsorships, managing external consultant, events, and existing properties
Working with Corporate Communications and the Director of Citizenship Engagement in the development of internal and external enterprise-wide environmental communications and employee engagement campaigns on environmental issues
Project manage our environmental e-newsletter “green@rbc”, 6 issues per year
Managing and updating environmental content on RBC websites
Foster and maintain relationships with internal project sponsors, industry associations, environmental NGOs, universities and other stakeholders
Proactively seeking sponsorship and partnership opportunities related to the environment, and supporting their execution
Project managing events such as “Days of Learning” on select environmental topics
Promoting RBC’s environmental initiatives and accomplishments through internal and external speaking engagements
Represent RBC at external galas and events
Minimum of 3 years’ of experience in corporate sustainability or sustainability consulting; with a minimum of 5 years total work experience
Experience in writing corporate reports and other external facing environmental communications
Experience in promoting and leveraging sponsorships
Experience working in a large global company
Experience and ability in identifying and analyzing environmental issues
Experience in public speaking
Ability to use impact and influence to affect change
Strong relationship building and management skills with demonstrated ability to create and maintain a network of stakeholders, internally and externally
RBC organizational understanding and awareness

Senior Manager, Engagement Resume Examples & Samples

Understand and translate business objectives into executable requirements to develop a range of digital products including, but not exclusive of – web, mobile, apps, video, OTT and multiplatform content experiences like transmedia storytelling
Focus heavily on optimizing existing products to drive user engagement against clearly defined KPIs
Work with business leads to develop short and long range product roadmaps that are adaptable and support data and revenue goals
Gather needs and requirements for products from business, design, tech and editorial stakeholders
Write product specifications which include technical requirements and actionable and executable user stories
Work with development, QA, and project management to deliver high quality products on time and with optimal utilization of resources
Work with research to define and execute usability and audience segmentation studies as a means to understand current and desired user behavior
Oversee the analysis, technical design and continual improvement of the site architecture, its constituent software components, process, tools and methodologies
Optimize SEO, social acquisition and other audience driving channels
Work with Ad strategy to define and optimize commercial digital opportunities
Effectively bridge communication between stakeholders and inspire deep collaboration amongst the team and other departments
Work with NBCU’s central digital technology team to deliver company-mandated technology goals
Evaluate and manage vendor relationships
3+ years of product development/management experience
Experience developing and maintaining consumer-facing products
Familiarity with web analytics tools
Ability to manage multiple stakeholders and clients with a soft-touch
Ability to focus on goals and results and guide others to do the same
Demonstrated ability to institute and drive product management, product planning and technological implementation from conception through to launch and ongoing management
Sophisticated understanding of the digital landscape, product marketplace and best in class digital practices and operations
Highly creative and innovative approach to solving business problems
Successful track record in working with interdisciplinary teams to develop outstanding web, mobile and social experiences for consumers
Ability to set and meet deadlines to ensure projects are delivered on schedule and within budget
Proven record of strong initiative and ownership of tasks and quality deliverables
Experience working with multiple brands, sites or companies together under a common application or platform
Exemplary personal, verbal and written communication skills – with exceptional project management and presentation skills
Strong decision-making skills, with a focus on results
Working expertise with latest technologies and trends including video, CMS, mobile, social, CRM, search, etc
Strong business ethics

Manager of Employee Engagement & Surveys Resume Examples & Samples

Lead and coach the Senior Advisor, Organization Effectiveness
Work closely with the Assessment Team
Design a tool and process for 360 feedback assessments
Develop a strategy for assessment-based development tools and processes for associates and leaders
Support other talent assessment initiatives for hiring and development
Partner with key leaders and HR Business Partners to conduct needs analysis and implement OE solutions
Partner with Organization and Talent Development professionals to develop systems and tools to meet OE needs across all lines of business
Lead the firm wide employee engagement survey and support reporting and action planning efforts across departments
Manage the full life-cycle for organizational surveys
Conduct organizational research to identify talent management gaps
Lead large scale change across the organization and lead others in effective change management processes and tools
Conduct data analysis using advanced statistical software (excel, SPSS)
Working structure, policies, mission and strategies of the organization
Research design, analyses, and principles, sufficient to conduct and interpret organizational research
Practices for job analysis and development and implementation of competency models
Current practices for the design and development of 360 Feedback assessments
Principles, practices, and procedures of personality, cognitive ability, and skills assessment
EEOC rules and regulations for selection practices
Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, presentations, and databases
Critical thinking and decision-making, involving the interpretation of regulatory rules and compliance policies
Detail orientation to ensure the regulatory liability is limited, without impairing workflow
Utilizing business-appropriate phone manners
Independently manage and complete multiple projects and tasks; work independently with minimal direct supervision
Use appropriate interpersonal styles and communicate effectively and professionally, both orally and in writing, with all organizational levels
Provide a high level of customer service
Doctorate or Master’s degree in Organizational Behavior, Human Resources, or Industrial/Organizational Psychology and 5 years of experience in a similar role

Manager, Employee Engagement Resume Examples & Samples

Provides guidance support and training to managers and employees on employee relations issues
Conducts prompt thorough investigations in response to employee complaints. Identifies recommends and oversees implementation of appropriate actions to accomplish resolution of employee concerns
Provides support to management on organization structure succession planning and employee development initiatives
Identifies recommends and oversees implementation of appropriate actions to accomplish resolutions of employee concerns
Conducts employee focus group sessions employees surveys and interviews to obtain employee feedback
Identifies employee concerns and monitors overall employee satisfaction. Partners with leadership and employees to develop and implement action plans
Maintains appropriate records of investigations. Consistent exercise of independent judgment and discretion in matters of significance
Regular consistent and punctual attendance
Must be able to work nights and weekends variable schedule(s) as necessary
Ensure compliance with all Federal and State employment laws
Ability to investigate and respond to legal claims? EEOC Wage and Hour
Travel Required, up to 40%
Position will be located in Denver, CO or Sandy, UT

Manager, On-boarding & Early Engagement Resume Examples & Samples

Broad and deep portfolio and market knowledge, and collaboration with key partners to forecast targets and create and implement effective strategies and initiatives for On-boarding and Early Engagement
Establish, implement and manage a strategy, framework, and activity plan for delivering On-boarding and Early Engagement strategies, with a goal to maximize and optimize card activation, spending, balances, revenue, and retention driving increased card profitability. Define the need for customized treatment as required and justified by economics (e.g. premium portfolios)
Translate customer data into business intelligence in an effort to drive an end-to-end lifecycle strategy that delivers measurable improvements in engagement and lifetime value of customers
Oversee cross-functional execution of Early Tenure Management programs to enable appropriate card spending, balances, and revenue, and minimize losses
Define key processes, customer experience, KPIs, and standards for Early Tenure Management
Ensure that end to end customer card needs are met through Year1 tenure
Collaborate with enterprise customer onboarding strategy team to coordinate across customer touch points for coherent customer experience
Manage acquisition offer strategy, in partnership with product owners, to test and optimize downstream behaviour such as activation and spend, as well as campaign ROI
Monitor ongoing performance of solutions and develop enhancements as required
Understand sources of customer attrition and develop and oversee testing of programs to retain customer relationships
Prepare business case to support recommendations for portfolio growth opportunities
Define opportunities to deliver incremental growth through investments related to On-boarding and Early Engagement; build business requirements and business cases for funding and prioritization, and provide subject matter expertise to stakeholders
Contribute to the development of longer term (e.g. 3 to 5 year) strategic roadmaps for On-boarding and Early Engagement
Previous experience in credit cards and/or early engagement strategies is considered an asset
Strategy development, stakeholder engagement & execution
Product management and Risk management capabilities
Broad organizational perspective
Analytical thinking and business acumen
Market dynamics of financial services industry
Exceptional oral and written communication skills

Manager, Stakeholder Engagement Resume Examples & Samples

Engage with key external stakeholders with a focus on advocacy NGOs and consumer organisations
Monitor and analyse issues of interest and concern to NAB's stakeholder base with the potential to impact NAB's reputation or impede NAB's ability to deliver on strategic priorities. Share these insights with internal stakeholders
Manage issues, where you'll actively contribute to the development of strategic responses to external stakeholder ESG issues
Plan and deliver high-level stakeholder events throughout the year such as NAB's Advisory Council on Corporate Responsibility, NAB's Indigenous Advisory Council and the annual CEO Consumer Briefing

Young Adult Engagement & Philanthropy Manager Resume Examples & Samples

Confident professional with experience working with volunteer leadership, a magnetic and welcoming personality
Bachelor’s degree or higher, preferably in the field(s) of organizational management, Jewish studies, communal work, or related areas. Master’s Degree favorable
A minimum of three years of fundraising, programming and/or related experience, with Jewish communal field or Federation background a plus
Must have a demonstrated understanding of and commitment to the Jewish community, and a keen sense of trends and culture of the young adult community
Must be a leader and innovator with excellent interpersonal skills; someone others will respond to and trust
Superior communication skills; excellent writing and articulate speaking ability
Experience in direct fundraising solicitation, volunteer engagement and group facilitation helpful
Flexibility and ability to focus on detail while handling multiple tasks and diverse personalities
Experience in developing and monitoring a budget
Computer skills: Microsoft Excel, Word, Outlook, PowerPoint, social media (Facebook, Twitter, Instagram, etc.). Experience with MailChimp/Constant Contact a plus

Manager, Stakeholder Engagement Resume Examples & Samples

Develop and implement wide-ranging communication strategies, integrated tactical communication plans, and compelling key messages that support the introduction and adoption of KPMG International products and services
Plan, write, and manage program and project communications, including counseling project teams, generating initial ideas and project plans, creating editorial content and visual concepts, and execution of plans
Produce and/or manage the production of other communications materials, including briefings, collateral, and video
Engage in ongoing analysis to seek out upcoming communications needs and develop or adjust strategies and tactics accordingly
Interact with and provide communications counsel to senior stakeholders
Manage the production process for materials, including the publishing of content online and liaising with any third party creative or publishing groups as necessary
Minimum six years of internal communications and/or journalism experience working across business and geographical boundaries within a major international company, professional services firm, or in an agency environment
Bachelor's degree from an accredited college or university; Master’s degree from an accredited college or university preferred
Highly skilled in writing and producing clear, concise communications for various corporate media including print, online, and video
Excellent presentational, written, and verbal communication skills with strong attention to detail and the ability to prioritize and organize effectively
Comfortable working with web technology, including portal sites and digital and social media

Manager, Fan Engagement Resume Examples & Samples

Oversee the day-to-day social media presence for a designated roster of WBR artists to drive fan acquisition, engagement, and retention
Ideate and implement artist specific social media, web, and direct to consumer initiatives on behalf of a designated roster of Warner Bros. Records’ artists
Optimize all fan-facing social channels for designated roster of WBR artists
Coordinate with Commercial Accounts team to optimize profiles and campaigns across revenue-generating channels
Set goals for fan engagement growth/reach and work with artist management and internal marketing teams to devise strategies to achieve goals
Work with management and internal departments to develop and maintain artist messaging calendar across all social platforms
Collaborate with internal teams, including Commercial Sales, Marketing, Brand Licensing, Video Creation, and Publicity, to coordinate WBR artist messaging and content creation for social media platforms and direct to consumer campaigns
Work with data analysis and CRM Analytics teams to derive insights from social media platforms and email campaigns and implement best practices
Build and maintain relationships with social media platform representatives and participate in regular update meetings
Communicate product updates and best practices to artists and managers
2-3+ years professional experience in social media marketing/management, direct to consumer marketing, and/or content creation
In depth knowledge of all social media platforms and analytics, streaming and mobile services, and apps
In depth knowledge of HTML, Photoshop/graphic design software, Word, Excel, etc
Strong organizational and project management skills with added attention to details and deadlines
Excellent writing, communication, and presentation skills
Strong interpersonal skills and ability to effectively work in a fast-paced environment with both creative and business oriented colleagues and partners

Senior Manager Employee Engagement Resume Examples & Samples

10-15 years’ experience in internal or external communications
Required Education: Bachelor of Science in Communications, Public Relations, Organizational Communications or related communications or business disciplines
A seasoned and strategic communications professional with 10+ years’ experience with demonstrated experience working with executive leadership to shape culture and organization change
Proven track record of accomplishments in communications and possess superior writing skills coupled with strategic abilities in the development and implementation of successful and creative communications programs
Extensive experience in planning, managing and implementing results oriented communications, with a deep understanding of the full spectrum of communications functions including being up to date on the latest social and digital media tools
Savvy business leader with highly evolved teamwork skills and the ability to influence and persuade individuals both inside and outside the company
Demonstrated ability to counsel and exhibit credibility with senior management on communications issues
Ability to project a confident leadership image to superiors, peers and subordinates
Ability to manage a number of programs/projects simultaneously
Proven track record of successfully leading a high performing team with ability to coach, inspire and motivate
Defense and aerospace, high technology or industrial industry experience (highly desired)
Strong executive presence
Strong interpersonal skills and the ability to interface with all levels of management

Manager, Fan Engagement Resume Examples & Samples

Fan Engagement
Bachelor Degree in related field or equivalent work experience
Minimum of 5-7 years of related experience with communications, media/public relations, digital media, social media, advertising, or related field preferably with experience in the sports industry
Superior interpersonal, teamwork and communication skills, both verbal and written
Knowledge of and passion for baseball
Strong writing skills on all platforms and an unmatched attention for detail
Highly organized with the ability to multi-task and meet deadlines in a fast-paced environment
Proficient computer skills in Word, Excel and PowerPoint
Knowledge of and experience working with social media
Legally able to work in Canada
Ability and willingness to work evenings, weekends, and holidays as required by baseball season

Manager of Donor Engagement & Individual Giving Resume Examples & Samples

5 years of experience as a fundraiser specializing in individual giving and donor cultivation and stewardship
Experience with Board of Directors
High degree of comfort balancing long-term strategic efforts with short-term opportunities
Supremely organized, systems-thinker with an unwavering attention to detail
Ability to use Raiser’s Edge database
Ability to organize, prioritize and execute fundraising plan

Manager Employee Engagement Resume Examples & Samples

Leads the design, build and delivery of a wide range of learning content and employee engagement programming to support Shared Services' business goals and strategic priorities
Conducts needs analyses to assess performance/learning/engagement needs, identifies gaps and dependencies and develops milestones. Scopes and manages SSG EE initiatives and provides support through logistics planning, content development and delivery to enable performance oriented teams; ensures employees have access to the information (e.g. learning), resources and support they need
Develop, maintain and deepen partner relationships with SSG and with our learning partners Bank wide, to better understand the business we support, and provide a consistent experience for SSG employees that is aligned to all Bank learning standards and templates
Excellent communication skills: written, oral and presentation
Strong faciliation skills with knowledge of multiple delivery formats and approaches
Delivering to diverse audiences
Expert knowledge on how to structure content and employ technology to connect with the intended audience
Strong time management, planning and organization skills to oversee and execute on multiple initiatives
Ability to work autonomously and collaboratively
Ability to forge and maintain strategic relationships with internal stakeholders and work on cross-functional teams
Good analytical and creative problem solving skills
A strategic thinker able to research, create and champion creative solutions

Platforms Engagement & Adoption Manager Resume Examples & Samples

Create timelines and deployment plans that maximize field adoption
Implement Engagement & Adoption deployment activities
Work directly with workstreams to create comprehensive engagement & adoption plans leveraging proven approaches and team resources
Execute and oversee Field feedback outreach, surveys and other feedback collection methods
Plan and execute monthly Platforms Council Meetings and engagement activities
Ready support teams and partners for pilots and deployments
10+ years’ of organizational change management and project management experience
Experience in developing training, communications and engagement strategies
Proven ability to manage delivery/execution of a wide range of tasks and initiatives
Proven experience developing partnerships with and successfully coordinating across various Business, Technology and Operations partners and stakeholders
Strong listening and verbal/written communications with ability to tailor message to audience
Demonstrated leadership in setting strategy and driving an agenda
Strong people and process management skills
Advanced skills in presentations and MS Office, particularly Excel and PowerPoint

RPA Engagement Lead-senior Manager Resume Examples & Samples

Overall Lead: Responsible for the successful implementation and sustainment of the RPA Program. Leads the cross-functional team that is responsible for the agreed-upon business outcomes.
RPA Strategy and Strategic Roadmap: Leads the RPA strategy development and planning activities; working closely with key client stakeholders to define the client’s strategy and work streams required to achieve it. Analyze and prioritize work streams, construct the RPA strategic roadmap, and obtain the support required to implement it.
RPA Delivery Methodology: Owns the RPA delivery methodology and leads work streams to identify, evaluate and prioritize opportunities to implement enhancements.
Pipeline Growth and Demand Management: Grow the pipeline by driving work streams to identify new process automations, assessing existing process automations for improvement, and prioritize for delivery based upon agreed-upon prioritization criteria while ensuring alignment with the client’s strategy.
Thought Leadership: Provide thought leadership on emerging trends in Robotic Process Automation and assess the potential impact on the client’s strategy
7+ years of Banking, Capital Markets and/or Insurance industry experience
5+ years consulting experience
1+ year Robots Process Automation experience

Manager of Member Engagement Resume Examples & Samples

Under general direction, identifies and initiates continuous quality improvements regarding member engagement and member retention
Manages and develops a team focused on meeting or exceeding established performance targets. Targets may be based upon plans, federal or state requirements as dictated
Proactively plans for daily priorities as well as responds to new priorities within the organization and opportunities assigned from upper management
Collaborates with operational areas involving member impact and engagement including: Appeals and Grievances, Member Inquiry Research and Resolution, and development/maintenance of Health Plan and, specifically, Member Materials
May serve as liaison from Health Plan to the Contact Center and Enrollment/Membership Accounting in the absence of director
May serve as liaison from Health Plan to Medicare Appeals and Grievances and Medicare/MMP Member Materials in absence of the director
Represents Member issues on the Plan's Senior Leadership Team

Manager, External Engagement Resume Examples & Samples

Ensure effective, efficient and compliant centralized management of logistical activities involving EEs and providing guidance and recommendations when an EE is attending meetings hosted by AbbVie
Maintain tracker and dashboards to be able to generate useful data analytics and reporting to business units (meetings owners, leaders, etc.). Track activities involving cross-divisional EE activities
Provide updates and feedback on EE to business owners and project managers during planning process and post event. Accountable for assuring overall global governance is met prior to EE engagements
Consistently demonstrate adherence to compliance requirements and looks for ways to improve logistical compliance effectiveness by identifying process inconsistencies and risks
Collaborate with Business Services Group (BSG) Engagement Specialist and OEC on requests for logistical compliance approvals and deviations prior to any engagement with the EE. Participate in relevant meetings with activity owners, meeting planners, and suppliers
Accountable for escalating issues, as appropriate. Identify process gaps and provide feedback to ensure continuous improvement; must be able to manage multiple priorities and meet deadlines
Strong interpersonal and communication skills but must also be able to work independently
Ability to demonstrate flexibility and adapt to rapidly changing business needs, including handling other tasks & projects as assigned. and to handle other tasks as assigned
Customer service focused expert who is dedicated to providing a flawless experience for the EEs
Travel required to manage all EE logistical components

Manager Employer Engagement Resume Examples & Samples

Leads efforts to assure proactive, on-going Home Office connections with existing clients, which serves to enhance client relationships and complement and support field based service activities
Creating, testing and refining new approaches to strategy (based on anticipated market conditions) to improve overall performance. Share best practices and learning with key home office partners and sales leadership
Embrace and lead change to improve workflow, enhance customer service and reduce operating costs. This includes leading the implementation efforts of Customer Relationship Management technology and partnering with IT and business leaders
Leverage strong internal partnerships, collaborating to find service resolutions and make it easy for our clients to do business with Colonial Life
Install controls to instill and assure a sense of urgency in others and ensure that field partners, brokers and clients are getting the level of responsiveness and service they expect
Provide strategic direction to team and partners as new processes, products, systems or platforms are developed
Identification of trends within the Employer Engagement Specialists Team and oversee the consistent implementation of creative strategies (e.g., training) to ensure team is knowledgeable and customer focused
Lead and manage projects that enhance system capabilities, improve sales performance, increase operating efficiencies, mitigate risks and improve re-enrollment success
Act as a conduit of employer client needs and feedback with key business partners in the Marketing, Business Acquisition Services, Account Services, and Sales Compensation functions
Develop metrics and reporting capabilities to monitor results. Regularly report results to senior sales managers and home office management
Responsible for recruiting, training, performance management and development of a high performing and empowered team

Manager, Employee Engagement Resume Examples & Samples

Internal channel strategy and management – regularly assess effectiveness of existing channels and evaluate new opportunities
Manage the display of digital content, acting as primary point of contact for communications team members around the world on issues of intranet content and display — to include long- and short-term content as well as time-sensitive announcements
Utilize internal analytics capabilities in support of audience targeting and campaign optimization
Act as an advisor, and serve as primary liaison between Communications, IT and Raytheon’s internal agency, collaborating on development of new technologies and implementation strategy
Manage to content performance metrics, reviewing channels regularly for traffic, ease of use, accessibility and errors; recommend remedies for underperforming campaigns and pages
Monitor conversations on internal social platforms
Experience with web content management systems, Webtrends and Google Analytics
Familiarity with the aerospace and defense industry

Employee Engagement & OD Manager Resume Examples & Samples

In partnerships with manager and COE team, design strategies to build and support various aspects of global talent development program with engaging learning experiences to increase the capabilities of our employees and leaders
Provide consultation as strategic partners with HRBPs and senior leaders to design and create customized Talent & OD solutions to meet needs of our clients
Collaborate with all relevant parties to develop and enable successful implementation of more integrated initiatives in both talent & organizational development areas
Leverage best practices and partnerships with HRBPs and senior leaders to promote, market, and bring visibility and value of T&OD programs to the global employee population and beyond as appropriate
Manage the life cycle of programs from development to implementation including program evaluations, needs assessments, content development, ROI metrics, vendors, and budget
Apply solid and innovative instructional design skillset to develop customized content (live and e-learning modules) as needed for employee, manager, and leadership development programs
Employ creative facilitation talent to deliver live and virtual courses to ensure high level of participation and engagement of global audiences
Design work flow to create a team environment with continuous improvement
Explore and identify current best practices to integrate into program designs as well as share with team and partners
Lead new initiatives and manage existing programs to meet the needs of business clients
Passionate about creating a high performing team through developing employee and management capabilities with a proven track record of achievements
Exhibit in-depth understanding of talent development and aligning it with the organizational development with the maturity to build executable strategies
Solid experience in developing and managing employee, management and leadership programs
Entrepreneurial mindset - Agile and innovative in thoughts and practices; capable of managing competing priorities and quickly shift focus as required is critical
A go getter - Able to be successful in driving toward excellent results working in a fast paced & dynamic environment
All for one and one for all! - Believes and strives toward working for the success of the team as a whole will bring success to self
Able to think globally and creatively to leverage information for creating effective strategies and drive results
Strong leadership mindset and skills with the ability to interact with all levels within the organization
Solid project management skills – organize, efficient, and effective
Recognize the importance of customer focus both internally and externally
Exceptional analytical and problem-solving skills; understand to value of data and how to leverage it to tell the story
Excellent written and verbal communication skills with creative writing talent is a plus
Minimum 8 years focused work in the domain of learning and organizational development at the corporate level (with leadership development experience a plus)
Need to be able to speak, read, and write English very proficiently
Travel required: may be up to 50% (both domestically and internationally)

Manager, Industry Engagement Resume Examples & Samples

Establishes credibility and maintains strong working relationships with groups involved with payment security and compliance matters (InfoSec, Legal, Business Development, Internal Audit, Fraud, Physical Security, Developer Community, Networking, Systems, etc.)
Responsible for building and influencing payment security as a core competency throughout our relationships with our internal teams/partners/vendor; this includes providing education and training to the organization and industry forums
Responsible for continual process improvement and innovation in payment security assessment process, control documentation, and enabling business teams to be on time, on budget, and on quality
Delivers recommendations and risk interpretations in a clear, concise and audience-specific format
Responsible for conducting internal risk investigations and assessments
Support ad-hoc data analysis requests
Analysis of historical data to identify trends and insights
Bachelors degree in Management Information Systems, Computer Science or relevant field, Masters Degree preferred
Minimum 6-years of information security, payments, audit, risk management or related client service or consulting experience
Skilled in risk management, business risk analysis and making complex business/risk trade-off recommendations and decisions
Technical knowledge and familiarity with all payment security standards
Experience in analyzing large data sets
Related payment security control and compliance experience in various frameworks including: PCI DSS, PCI PA-DSS, PCI PTS, GLBA, ISO, NIST, etc
CISSP, CISA, CISM and/or other comparable security controls or audit certifications preferred
Experience with service-oriented architectures and web services security
Senior-level written and verbal communication skills
Excellent leadership, teamwork and collaboration skills
Results oriented, high energy, self-motivated

Senior Manager, Employee Engagement Resume Examples & Samples

Leads the day-to-day management of the EE Team by providing context and guidance on project/program strategy, and holding regular touch bases with direct reports for the purpose of supporting a performance oriented team, and professional development
Scopes and manages SSG EE initiatives and opportunities for continuous improvement, content development and delivery to enable performance oriented teams ensuring employees have access to the information (e.g. learning), resources and support they need
Leads the build and delivery of a wide range of learning content to support Shared Services business goals and strategic priorities, and delegates responsibilities. Manages and presents all related plans for EE and training initiatives, assesses performance/learning needs, identifies gaps and dependencies, develops milestones and sets priorities
Develops and maintains partner relationships within SSG and with our learning partners Bank wide, to better understand the business we support, and provide a consistent experience for SSG employees that is aligned to all Bank learning standards and templates
Develops and delivers executive presentations on strategy, reporting updates and other projects as required
Evaluates the effectiveness of EE activities (e.g. learning materials, training sessions, delivery strategies) by collecting data to examine EE metrics and continuously improve learning techniques, delivery, outcomes and strengthen EE programming
Post-secondary degree, preferably in training or a related field
5+ years’ work experience in learning, performance and training related areas, preferably with a financial services institution or financial services exposure
Experience designing, building and facilitating learning programs
Strong working knowledge of Word, Excel, PowerPoint, Adobe Acrobat, Success Factors
MBA, PMP preferred
Strong facilitation skills with knowledge of multiple delivery formats and approaches
Knowledge and experience working in a learning, performance and training capacity and

Manager, Stakeholder Engagement Resume Examples & Samples

Microsoft Office (Word, Excel, PowerPoint, Outlook)
Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Web management (Jive Platform a plus)
Survey development (SurveyMonkey a plus)

Senior Manager of Culture & Engagement Resume Examples & Samples

Establishes an emotional connection among employees, execs, and the organization as a whole
Acts as a liaison between employees and other C-level executives
Sets the tone for employee communication
Manages all aspects of the great place to work pursuit, including the employee engagement survey process
Interfaces with third party consultants
Conducts research regarding organizational behavior and cultural best practices
Analyzes and aggregates data from numerous sources
Recommends strategies for improvement based on researched best practices and the needs of the organization; manages and tracks organizational improvement
Plans and leads organizational change initiatives by continuously assessing the need for organizational change, championing change initiatives, and removing obstacles impeding constructive organizational change
Plans and carries out events for employees
5+ year's work experience
Ability to communicate effectively in a multicultural, multinational environment and mobilize cross-functional high performance teams
Exceptional verbal communication skills
Engaging presentation skills and an ability to involve audiences
Ability to identify key data sources and utilize data driven insights to effectively improve business decisions
Ability to effectively diagnose and troubleshoot problems that may arise
Ability to analyze qualitative data
Exceptional analytical, statistical, quantitative, and deduction skills
Understands business processes and basic corporate operations
Demonstrates a strong customer orientation
Demonstrates cross-functional expertise and the ability to thrive in a highly complex environment
Actively seeks innovative ways to improve processes
Demonstrates strategic thinking with an entrepreneurial spirit
Able to actively engage team members at all levels of the organization
Demonstrates superior judgment and excels at utilizing information to build business case and enact positive change
Demonstrates leadership capabilities, including people development/coaching, objective setting and evaluation
Has a strong scope of influence, particularly with those outside of his/her direct control
Proficient with Microsoft Office (Word, Excel, PowerPoint)
Excellent written and editorial skills
Knowledge of organizational development theory and practices
Knowledge and experience in change management
Experience in the Direct Selling / MLM industry, preferred
Ability to plan and manage departmental budget

Manager Employee Engagement Resume Examples & Samples

Manages all Team Member events to include concepts, creative production, paperwork, guest lists, and venues. Develops, evaluates, and oversees implementation of Team Member events, programs, products, and services ensuring timelines are met. Provides leadership around organizing projects, resources, timelines and standards for cross functional initiatives
Manages and coordinates resources, timelines and standards to include volunteers, entertainment, talent fees, contracts, bids, audiovisual, communications, photo shoots, invitations, concept and creative production as required for all Team Member events. Works with other departments, such as Food & Beverage, Audio Visual, Information Technology, and Engineering, as needed
Establishes and manages the Team Member communication, events, and activities calendar and ensures VP, Human Resources and Executive Committee are aware of activities and deadlines
Develops and implements consistent and coordinated Team Member communications of information, initiatives, and events to include print and electronic media of daily and quarterly newsletters, announcements, and special communications to include new hire and promotion announcements, executive speeches/talking points, and other notifications
Oversees the HR Concierge area to ensure courteous, timely, and professional handling of Team Member requests
Partners with HR leadership, Corporate Events & Communications CoE and business leaders to ensure successful execution of Company-sponsored employee engagement events and activities at the property; partners with E&C CoE to facilitate execution of property-initiated requests
Ensures clerical staff process purchase requisitions and check disbursements for each Team Member event, obtain proper approvals, and allocate expenses to proper accounts
Manages the Employee Engagement team to include efficient staffing, employee development and training, performance management and policy enforcement
Promotes and maintains a professional, friendly, prompt, accurate, and courteous atmosphere while providing the highest level of service to all guests by exhibiting S.H.O.W. Service Basic Standards, including smiling, greeting, and making eye contact, while staying alert to their needs. Responds effectively to guest inquiries related to MGM Grand Detroit and the downtown Detroit area
Bachelor’s degree in communications, journalism, business or other related field
Five years of employee engagement, event planning, and internal communications experience
One year supervisory or management experience
Proficient knowledge of Microsoft Office to include Outlook, Word, Excel, and Power Point
Strong keyboarding and typing skills
Strong problem solving and listening skills
Ability to handle and maintain confidential information
Ability to lift and carry up to 30 pounds at a time
Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting

Manager, Employee Engagement Resume Examples & Samples

Internal channel management – regularly assess effectiveness of existing channels and evaluate new opportunities
Partner with IT to develop communications standards, guidelines, templates, tools, processes and related enhancements for the intranet and internal social networking community
Create, surface, edit and curate relevant online content to support strategic campaigns
Develop and maintain an online editorial calendar for publishing of content
Lead a Web Executive Council to direct the advancement of Raytheon’s internal digital communications platforms
Develop and implement promotions and campaigns to drive user adoption, ongoing participation and information sharing
Perform daily monitoring of the intranet and internal social networking tool. Monitor high value threads and discussions and alert leadership to emerging trends and issues as appropriate
Train staff and counsel leaders on best use of available employee engagement tools
Develop and manage the display of digital content, acting as primary point of contact for communications team members around the world on issues of intranet content and display — to include long- and short-term content as well as time-sensitive announcements (digital signage, web stories, etc.)
Familiarity with web content management systems and content publishing best practices
Direct experience creating, developing or overhauling intranet or internet sites for a matrixed organization
Ability to identify and explain trends and patterns in the market
Experience with analytics and SEO best practices, Webtrends and Google Analytics

Senior Manager, Low Tenure Engagement Resume Examples & Samples

Collaborate with the external bank partner, and internal Prospect Marketing, Product, Consumer, Dialogue and Risk teams to deliver a seamless onboarding experience from the moment of approval through the first year of Membership
Deliver a best in class digital onboarding experience for new customers that is personalized to inspire spend and lend financial targets
Drive innovation by piloting new treatments including upgrades and cross-sell treatment to drive greater impact
Partners with Risk and Fraud to optimize risk management across all products and channels
Maintains market awareness of both competitors and technological advances to analyze, plan and develop future strategic plans for acquisition
Lead, direct and manage a direct report
Seasoned professional with marketing strategy, digital customer marketing, and partnership management experience
Ability to drive results with a focus on commercial outcomes with demonstrated results. Ensuring that initiatives are measurable, reportable, and provide that reporting in a timely and relevant manner
A collaborative style of doing business (ability to influence, gain support, resolve conflict and work in a matrix organisation)
A high personal accountability which leads to strong experience in driving results
Strong campaign and agency management experience including proven ability to deliver on time & within budget
Strong analytical and data capabilities
Experience inspiring and engaging direct reports
B2B marketing experience incorporating all mediums including digital is desirable
Knowledge of American Express Cards products, services and benefits, and/or understanding of the Financial Services Industry

Senior Manager Prospect Engagement Resume Examples & Samples

Develop overarching marketing and communications plans with strategic goals and performance metrics at a college/degree and customer segments to enhance prospect success
Leverage engagement rate, funnel stage conversion, enrollment, and retention data to determine new and creative opportunities to enrich the prospect experience, build brand loyalty, and inspire consecutive term starts
Actively partner with all areas of marketing and sales including brand, creative services, digital channels, and enrollment (sales) functions to gain input and support for cross-functional strategies and solutions
Manage email deliverability and engagement rates to ensure greatest impacts for email campaigns
Expand prospect adoption of SMS and the expansion of a robust SMS text experience
Support the engagement messaging needed to encourage prospects to Webinar and Business Development Events
Continue to drive prospect customer experience improvements using data-driven strategies that leverage our product, brand, and technologies in innovative ways
4+ years Marketing Automation platform campaign build and management experience, Marketo preferred
Strong competence in Database marketing, including segmentation, channel selection, contact management, and effective call to action strategies
Disciplined application of Test & Control best practices to recognize and drive ongoing improvement
Thrives in a fast-paced, matrixed environment
Excels in data-driven based decision making.·
Able to lead and inspire direct reports to deliver high-quality work on time
Capable of delegating work in a manner that provides opportunities for team growth
Partner management including agency, technical and consultant resources
Financial budgeting and invoicing
8 years marketing experience
Bachelor's degree required. MBA preferred
Marketing experience in a B2C environment with strong oral, presentation, and written communications skills
Experience interpreting and utilizing market research, competitive intelligence, and business analytics
Connected to evolving marketing trends. Fluent knowledge of content marketing, online media, webinars, trade shows, events, social media, and online campaigns

Senior Manager, Civic Engagement Resume Examples & Samples

Articulates what Lyft stands for and creates a singular narrative which amplifies our brand, mission and values
Streamlines communications, resources and process for our civic engagements
Cross-functionally partners on business related civic engagement efforts to ensure they help execute our Civic Engagement vision
Provides quarterly reporting on the impact of Lyft’s civic engagement efforts
In times of national disasters and tragedies, serves as the primary advocate for raising awareness and funds (both internally and externally) to serve the impacted communities and Lyft team members
Works with Comms and Marketing team to ensure proper publicity of community efforts
Partners on Lyft’s Community Day and internal philanthropy work
Bachelor’s degree in a relevant area such as community affairs, marketing, public relations, government relations or a related field
8+ years of prior professional experience implementing corporate citizenship at a national, regional or local level. (Required)
Experience building and growing a nationally recognized cause-related marketing or branding program. (Required)
Previous demonstrated work experience in functional areas such as community affairs/relations, public affairs, marketing, corporate communications, business administration, or related fields
Demonstrated experience building relationships with and influencing internal and external stakeholders at executive level
Ability to operate effectively in a highly creative, fast-paced, brand-driven environment

Campaign Manager for Employee Engagement Resume Examples & Samples

Leads WWF's employee engagement platform, working to maximize employee giving revenue from Fortune 1000 companies, drive sustainability in the workplace, advance WWF's conservation mission and increase awareness of WWF in the workplace
Responsible for securing ongoing corporate participation in WWF employee engagement efforts, ensuring the financial sustainability of the platform and driving year-over-year increases in employee giving
Leads the promotion of WWF's employee engagement offerings. Engages with Private Sector Engagement (PSE) team members on successful outreach to companies, and monitors progress against new business development goals
Works with employee engagement staff to oversee the successful implementation of employee engagement pilot efforts, and manages relationship with key contacts at the company
Works with internal and external stakeholders to track key performance indicators to measure and optimize employee engagement content, donation appeals and other platform elements
Directs the ongoing development and optimization of engaging content and materials for the employee engagement platform, including basic tools, events, resources and tips to increase sustainability in the workplace. Develops and implements the master calendar for employee engagement content, aligned with WWF's Marketing and Communications team and Development team activities
Manages vendor relationships as needed, ensuring timely delivery of deliverables, working with PSE's business services team to ensure vendor contracts are in place and payments are made on time
Represents PSE and WWF internally and externally as an expert on employee engagement, giving and mobilization
A minimum of eight years of experience in fundraising, cultivation and solicitation of corporate donors, or relevant experience with the private sector in sales / business development is required
A Bachelor's degree is required. A Master's degree is preferred, and will substitute for 2 years of experience
Previous experience in managing employee engagement campaigns is a plus
Must demonstrate a successful record of fundraising accomplishments, and ability to manage multiple tasks, set priorities, and meet deadlines
Proven experience with 'big picture' thinking
Direct work experience in people management
Strong interpersonal, organizational, oral and written communication skills. Experience with content development and management a plus
Knowledge of standard development practices and techniques, proposal writing, and prospect research
Excellent ability to build internal and external relationships
Comfortable interacting with corporate personnel at all levels
Ability to effectively influence and lead others, including external relationships
Energy and the ability to innovate and drive results in a fast-moving environment
Strong commitment to the mission, goals, and values of WWF

Senior Manager, Coalition Engagement Resume Examples & Samples

Ability to work independently and take initiative
Thrive in a fast-paced campaign environment
Have a deep understanding and experience in the fundamentals of political coalition development and engagement processes
Bachelor’s degree required. Masters’ degree preferred
An ability and willingness to serve in a bi-partisan manner, fostering relationships and support from both sides of the aisle, even if the candidate has an existing partisan identity
Minimum 5 years of experience in a similar role
Innovative thinker, with a track record for translating strategic thinking into action plans and output
Superior management skills; ability to influence and engage direct and indirect reports and peers
Stature, gravitas, and confidence to gain the credibility and respect of high-performing stakeholders
Ability to make decisions in a changing environment and anticipate future needs
Excellent and persuasive communicator
Passion for Fix The Debt Campaign’s mission

Manager of Culture & Engagement Resume Examples & Samples

Management of Road map for Staples Cultural Evolution
Develop and implement program strategy
Develop and control program deadlines, and activities
Assess and determine what drives engagement within an organization has the ability to utilize analytical rigor to develop a strategy
Collaborate and influence partners to operationalize the strategy
Collaboratively develop and maintain strategic plans for the overall Associate experience
Partner with Internal Communications and Business Units to develop communications plans
Design materials and presentations
Develop reporting to assess program performance and present findings to senior leadership
Communicate and work with Staples Leadership (VP and above) to promote programs
While this person is responsible for influencing a cross functional team, they do not have direct reports
Combination of short and long term strategic inputs
Roadmap creation through at least 24 months combined with vision of long term to achieve growth platform
2-5 years Project Management experience
5 years Project Management experience
Strong Strategic planning skills
Process improvement oriented
Detail oriented, organized, and efficient
Ability to multi-task, work in a fast-paced environment, and be flexible as needed
Strong customer service and communication skills with people of all levels
Proficient in Microsoft Office, with particularly strong Excel skills, and Power point

Manager of Digital Engagement Resume Examples & Samples

Be responsible for the performance of website and mobile app experiences that drive engagement as measured by NPS (Net Promotor Score) and response rate
Collaborate amongst CRM, Creative Studio, Digital Solutions, and Brand Marketing teams to assure delivery of campaigns from conception through deployment and performance reporting
Be responsible for the Content Management System design and function, assuring the system capabilities are maximized and programming is designed to work within the capabilities of the system
Act as primary point of integration with the CRM team and Marketing to enable health plan strategies in conjunction with individual-level engagement strategies to maximize impact of personalization and triggered marketing opportunities
Manage the User Experience of the health plan digital ecosystem, which operates in conjunction with services and experiences delivered through partnership with our Platform solutions
Work with key internal and external stakeholders to understand strategic objectives, translates into experience drivers, and delivers measureable results
Lead a team of 10 – 15 resources, directly and indirectly, that are responsible for executing on the digital engagement campaigns and capabilities. Must be able to recruit, retain, and grow the talent needed to deliver on future-state, break-through capabilities for the health plan companies
Assure best practices are followed in the ideation, prototyping, and testing of new capabilities. Select appropriate testing protocols, and assures the approaches are calibrated to the needs of the project with an aim of minimizing time and budget while maximizing insight to assure top design performance
Represent digital strategies and capabilities within the Integrated Marketing function to align channel strengths with business objectives and assures synergy across marketing efforts
Collaborate amongst strategy and execution leaders to assure resources are available, delivery timelines are met, and results achieved with budget parameters
Manage the organization by ensuring clear performance expectations along with appropriate skill sets. Fosters an effective work environment and ensures employees receive recognition, feedback and development

Senior Manager Employee Engagement Resume Examples & Samples

Identify and propose new, interactive ways to drive engagement and encourage innovation consistent with the Company’s mission, vision, and values
Build communications and engagement strategies for critical communications and key strategic employee engagement initiatives
Possess journalist-quality writing skills to rapidly and effectively create, company-wide emails, feature articles, executive talking points, blog posts and briefing documents
Develop and implement communication strategies, programs and tools that inform, engage and motivate employees
Responsible for personnel management activities such as: scheduling, personnel actions (hiring, promotions, transfers, etc.), training and development, providing regular direction and feedback on performance, disciplinary actions and preparing and delivering annual performance and salary reviews
Education: Bachelor’s degree (B.A./B.S.) or equivalent in marketing, communications, human resources or related discipline
Experience:8 plus years related experience in employee communications for a multi-site organization
Other: Strong writing background and proven C-level writing and editing skills. Portfolio of examples that demonstrate breadth of experience and understanding of various communications mediums, ability to produce clear, compelling, motivating copy. Ability to manage and prioritize multiple tasks and projects with a sense of urgency and effective organizational skills. Strong attention to detail, solid organizational and project management skills. Experienced in communications planning and execution; thinks strategically and executes tactically in order to deliver positive results for the business. A high degree of energy and initiative and the ability to drive results across different functions and teams, including outside agencies and consultants. Demonstrated resiliency; able to explore different paths to achieve an outcome. Takes initiative to bring forward new ideas to improve processes and programs. Seasoned, polished professionalism with good judgment and a demonstrated ability to effectively manage communications involving confidential and sensitive topics

Manager, Foundation Engagement Resume Examples & Samples

Develop and implement strategies for large-scale foundation revenue growth to support organizational goals
Develop and execute short-term and long-term strategies to grow major foundation revenue, with the expectation of multi-million dollars in revenue from foundations within 2 years
Secure multi-year, major grant revenue from private foundations
Conduct the full range of activities required to identify, cultivate, and solicit foundation donors
Research and analyze foundation prospects to identify overlapping interests and develop highly competitive letters of inquiry, concept papers, and proposals
Identify and conduct targeted outreach to new, larger foundation prospects that align with Direct Relief programs
Meet with foundation donors to create strategic engagement opportunities with the organization
Fulfill requirements of cultivation and stewardship for foundation donors
Clearly understand and articulate all Direct Relief programs and activities to foundation donors
Write clear, articulate, and comprehensive grant proposals, reports, and other persuasive programmatic documents
Ensure accuracy, completeness, and clarity of all applications, proposals, and reports in accordance with specified funder requirements
Ensure the fulfillment of grant program objectives by working collaboratively with program and finance staff; conduct quarterly progress meetings as needed
Gather appropriate information and submit timely and accurate reports for grant-funded projects by working in collaboration with other staff
Document and record solicitation activities using the donor database to inform identification, cultivation, and solicitation activities
Provide stewardship to a portfolio of 100+ foundation donors, providing regular program updates and complying with all communications and reporting requirements
Develop a foundation distribution list to plan and track targeted communications
Create a calendar of forecasted grant solicitations and reporting to ensure that content can be repurposed by other staff and shared more broadly
Support the overall fundraising efforts of the Partnerships & Philanthropy team to advance the organizational goals of Direct Relief
Help establish the annual revenue budget for foundation giving
Work closely with team to create opportunities to build awareness of Direct Relief among all donors, including foundation constituencies, to increase engagement
Assist with fundraising and community events as needed
Strategize with team regarding best approaches in identifying, cultivating, and soliciting individual constituents affiliated with foundations
5+ years in fundraising with a successful track record with foundation giving
Ability to work well in a team environment, handle multiple assignments, and meet deadlines
Competent to work independently
Excellent organization and interpersonal skills
Clear background check
Clear toxicology screening

Engagement & Use Manager Resume Examples & Samples

1-2 years experience coordinating successful projects
Excellent cross-functional project management skills
Superior critical-thinking and problem solving skills
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations and drive actions
Strengths in problem solving, issue-resolution, attention to detail, and ability to successfully manage multiple complex projects simultaneously
Excellent communication and interpersonal skills, both written and verbal
Demonstrated experience engaging with and influencing external collaborators and other internal departments
Experience with exhibit curation
Experience leading outreach efforts at a cultural heritage institution
Familiarity with United States copyright law, including the doctrine of fair use
An appreciation for and an understanding of the public media landscape

Engagement Portfolio Manager Resume Examples & Samples

The Engagement Portfolio Manager will drive projects and implement tactics to support the consumer engagement team strategy
The Engagement Portfolio Manager will have the following responsibilities
Bachelor's degree in Communications, Marketing, Business Administration or related field required
Four years of experience in communications, journalism or related field
Ability to plan and execute both long and short term projects, staying on deadline and budget
Strong attention to detail including maximizing efficiencies and spotting trends
Experience using social media and other communication tools to influence others and achieve results
Ability to coordinate logistics, schedules and interests of multiple stakeholders to create events that draw in diverse audiences and ensure that the events are recorded and placed effectively on social media
Strong writing, project management, time management and organizational skills
Self-starter with high energy level, strong drive for continued improvements, and customer-orientation
High level of professionalism and ability to work with various leaders across the organization
Experience using web-based communications tools; ability to understand changes to cultural trends by utilizing social media
Able to work well under pressure, meet tight deadlines and simultaneously manage multiple priorities

Senior Manager, Engagement Resume Examples & Samples

Lead and effectively manage stakeholders from internal specialty groups and external partners to deliver against value driven account roadmaps
Lead Engagement team making in accordance with leadership guidance
Manage project progress against agreed timelines and coordinate and control activities to ensure projects are delivered on-time/budget
Become resident expert at using TerminalOne, MediaMath’s media trading platform, and articulate value proposition to all levels of a client organization
3-5 years of experience in online advertising account management, marketing consulting, and/or brand management or yield
Experience with marketing campaign design, campaign management, and analysis preferred
Strong listening, negotiation, presentation, and communication skills. Personable, charismatic, and positive with strong consultative sales skills
Encyclopedic knowledge of the online media business and advertising technology landscape
Diligent work ethic
Must be self-motivated and able to take the initiative to get the job done

Manager, National Client Success Engagement Resume Examples & Samples

Manage and control client obligations, maintaining a high level of customer satisfaction
Attend regular face/face client meetings, or conference calls to discuss project updates and reports-capturing all relevant action items
Responsible for following up with relative departments to assure that the customer’s requests and project due dates are met
Maintain internal work plans with all internal departments at the hospital on all initiatives, training, issues being faced, etc
Prepare weekly and monthly reporting, agendas, and presentations for client update meetings
Assist with scheduling all needed client and internal meetings to assure the project is running smoothly at all times
2+ years of work experience
Prioritizes well, manages time effectively, shows energy and a sense of urgency, reacts to opportunities, instills urgency in others, and meets deadlines
Knowledge and experience in with project management and coordination and value analysis related functions
Demonstrates analytical and problem-solving skills, is detail-oriented
Work autonomously, independently and as part of a team for collaboration
Must reside within driving distance to Winston-Salem, NC
Healthcare experience/knowledge preferred

Senior Engagement & Mobilization Manager Resume Examples & Samples

Help design and execute strategies to engage and mobilize Center supporters
Develop effective and dynamic campaigns and strategies for both short- and long-term efforts
Write action alerts, social media content, blog posts, toolkits, and other related materials
Organize and manage occasional rallies in collaboration with partner organizations
Plan and hold meetings, webinars, conference calls, public speaking opportunities, and other NWLC-hosted events
Represent NWLC at coalition meetings and manage and nurture relationships with partner organizations
Work collaboratively and closely with colleagues in the Communications Department and with relevant program departments
Manage relationships with consultants and other vendors
Supervise engagement & mobilization associate
Bachelor’s degree, with at least seven years of experience doing digital advocacy and/or running issue campaigns and/or working on electoral campaigns in a digital or organizer capacity
Experience with Center issues a plus
The ability to grasp key policy messages and effectively communicate them to a variety of audiences, especially across digital channels
Hands-on experience with a wide range of communications tools, such as social media platforms and analytics, eCRMS, webinars, action alerts, listservs, and databases
Strong writing skills and experience writing across platforms and for diverse audiences
Experience with planning rallies, meetings, and other events a plus
Experience with outreach to millennials and communities of color a plus
The ability to be self-directed and work well with competing priorities, meet deadlines, and manage workflow processes involving multiple people
Experience and judgment working both collaboratively and independently
The ability to work in a fast-paced environment and write, edit, and manage distribution of communications quickly
Experience with women’s issues or other progressive issues a plus

Freelance Manager, Fan Engagement Resume Examples & Samples

Oversee the day-to-day social media, website, and email accounts for a designated roster of WBR artists with a focus on driving fan acquisition, engagement, and retention
Coordinate with Commercial Accounts team to optimize profiles and campaigns across revenue-generating channels such as Spotify and Pandora
Manage online marketing budget spend for each artist
Work with management and internal departments to develop and maintain editorial calendar across all social platforms
Work with web/mobile development team to ensure consistent and impactful messaging across all web and mobile properties

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